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LTC 404-2019 Building Department Improvements MIAMI BEACH OFFICE OF THE CITY MANAGER NO. LTC# LETTER TO COMMISSION 404-2019 TO: Mayor Dan Gelber /` Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: July 18, 2019 SUBJECT: Building Department Improvements I am pleased to share this overview of the improvements and progress the Building Department has made in the past year. The department has taken great strides to improve the operations and the experience for its customers and staff. Carrying out enforcement for the safety of the people, maintain efficiency and consistency, and providing excellent customer service is a delicate balancing act. I am very supportive of our building director and her commitment to quality customer service, continuous improvement and efficient use of resources, in accordance with our ISO 9001 Quality Management System. Here are a few highlights: Phone Calls This fiscal year we created a Building Department specific call center to ensure that customers receive faster, specialized and technical services. The call center is staffed by Building department employees, knowledgeable in processes and systems, that can in most cases addresses a customer's concerns in one call. Now when calling the Building department, you can choose to speak to a Building customer representative by dialing 0, or you can directly connect with the division you need to reach (inspections, violations, records, trade chiefs, permit counter). Since its inception in February, the Building call center has averaged about 75 calls per day and is staffed by a team of two. Interactive Permit Guide Staff recently developed an interactive online diagram of different property type examples: residential, commercial, multi-family, retail. Users can hover over the many elements of a property and a pop-up box will appear allowing the user to click on Page 1 of 3 Additional Information which will give a brief and advanced look at what applicants can expect as far as permit requirements for Reviews and Inspections. As we continue to advance technologically (including having online application and plan submittal), this feature will also be updated to provide applicants with clear and easy to find information. Check this new feature out at: https://www.miamibeachfl.gov/city- hall/building/interactive-permit-guide/ Single Family Multi-Family Commercial Residence Interior Interior Interior Exterior Extwice Exterior ntln rr 1" f; L'. 0■ • 111111111i 7 Reprieve program The City Commission extended the reprieve program for another year. The reprieve program allows property owners that have unpermitted work on their property to get the work legalized by obtaining a permit. Unpermitted work is a violation of the Florida Building Code and is subject to violations and violation fees, however if you come to have the work done permitted under the reprieve program, there will be no violation or violation fees imposed. In the past year through outreach efforts there has been a 500% increase in the number of permit applications under the reprieve program. More information at https://www.miamibeachfl.gov/city-hall/building/permits/one-year-building- permit-reprieve/ Streamlined Reviews We continue to review and streamline our permit types to create efficiencies and reduce review requirements and inspections. One type that is available now is the CONDOMINIUM INTERIOR ALTERATION PERMIT (NON-STRUCTURAL). This permit type is for upgrades or remodel such as: new kitchen cabinets and counters, wet bars, bathroom cabinets, sink, tubs, or fixtures, and would only require two reviews and inspections (Building and Fire). Page 2 of 3 Special Event Permits Staff has also created a special event permit type called Special Event Cookie Cutter Review. This review allows standardized Building Special Event Structures to be reviewed by the structural reviewer one time without the need for plan review for the reinstallation of the same structure. This will save time and will also provide consistency in the design from event to event. Solar Permits To encourage residents to use the Photovoltaic installations and support the City's resilience and sustainability initiatives, the City enacted Ordinance No. 2017-4153 . This ordinance amended the fee schedule and waived all photovoltaic related building permit fees [Section 14-61.(p)] to promote the use of the Photovoltaic energy. A permit is still required but we have streamlined the requirements and a permit can be obtained the same day with our walk-through process. Online Permit Applications Online permit application and plan submittal is in the first phase of deployment. By summer's end, certain permit types will be available for online application submission. Currently available online are portable toilet applications. In the coming days we will also be adding flooring permit application, and within the fiscal year we will make all sub-permits available to apply online. No Permit Required The Building Official has identified several project types that do not require a building permit but must be performed by licensed contractors: please refer to Attachment A. We will continue to keep the Commission apprised of our improvements to help inform our customers. Thank you for your support. JLM/SMT/AMS/ND Page 3 of 3 Attachment A Items listed below do not require a Building Permit in the City of Miami Beach per FBC 105.2.2 Minor Repairs. Work to be performed in compliance with applicable codes. General: Construction trailers and construction containers to be used by contractors only(No public use, any connection to the utilities will require permits). Roofing: Roof repair work NON-structural in nature, it does not affect life safety, and does not exceed 10%of roof area or is 200 S.F. area of repair whichever is less. (Work must be performed and certified by a licensed contractor). Plumbing: Replacement of Toilet, Bidet, Urinal, Sink, Faucets, Disposal, Dishwasher, provided such replacements do not involve or require rearrangement of fixtures (2 Fixtures max.). Work must be performed &certified by a licensed contractor. The clearing of stoppages in pipes and fixtures. Work must be performed &certified by a licensed contractor. Electrical: Replacement of electrical luminaries (no modification of wiring or loads, 2 Fixtures max.). Work must be performed & certified by a licensed contractor. Replacement of electrical switches and receptacles with 20 amps and 120 volts or less(2 devices maximum). Work must be performed &certified by a licensed contractor. Replacement of satellite antenna with diameter less than 39" with existing wiring, (new wiring will require permits). Work must be performed &certified by a licensed contractor. Mechanical: Portable heating, cooling,ventilation (plugin appliances), Repair of air conditioning duct, repair ventilation fans, repair of heating and cooling unit parts. Work must be performed &certified by a licensed contractor. Single Family, Duplex,Triplex Work which is Exempt from permit General: Playground equipment(swings, slides, monkey bars, basketball hoops, etc.) for residential use.All equipment and structures must meet zoning setbacks. Recover existing awning with same color and no modifications. Replacement of kitchen cabinets (provided such replacements do not involve or require rearrangement of fixtures and devices). Flooring replacement. Single Family Residence Only Exempt from Under 16 sq. ft. of drywall repair or replacement. Construction trailers and construction containers to be used by contractors only (No public use, any connection to the utilities will require permits). Roofing: Roof repair work NON-structural in nature, it does not affect life safety, and does not exceed 10%of roof area or is 200 S.F. area of repair whichever is less. (Work must be performed and certified by a licensed contractor). Repair of fascia/soffit 10%of max L.F. (Work must be performed and certified by a licensed contractor). Rain gutters repair/replacement(By licensed contractor). Plumbing: Site Drainage Harmonization with City Storm Water System. Work performed by a licensed contractor under a DERM Class II permit. Work must be performed &certified by a licensed contractor. Repair Irrigation system. Work must be performed &certified by a licensed contractor. The clearing of stoppages or the repairing of leaks in pipes,valves or fixtures. Work must be performed & certified by a licensed contractor. Replacement of toilet, Bidet, Urinal, Sink, Faucets, Disposal, Dishwasher, Electric Pool-Heater, provided such replacements do not involve or require rearrangement of fixtures(2 Fixtures max.). Electrical: Low voltage permits. Work must be performed &certified by a licensed contractor. Replacement of 2 maximum electrical luminaries (no modification of wiring or loads). Replacement of electrical switches and receptacles up to 20 amps and 120 volts or less (2 devices maximum). Replacement of satellite antennas with diameter less than 39" with existing wiring. Mechanical: Repair of air conditioning duct,ventilation fans, or heating and cooling unit parts. Portable heating, cooling, or ventilation (plugin appliances), replacement of ductless range hood. Visit us @ www.mbsafebuilding.com E-mail questions to BPI@miamibeachfl.gov Revised June 13,2019