006-2010 Construction Claims Rack Cardm MIAMIBEACHR~c
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OFFICE Of THE CITY MANAGER CITYCLE ,.; MEMORANDUM
TO: Dee we' om, commissioner 006-2010
FROM: Jor a M. Gez, ity Manager
DATE: February 16, 2010
SUBJECT: Construction Claims Rack Card
This memorandum is to provide you with a copy of the new construction claims rack card, which
will be used to help our residents navigate the process of filing a claim against a City contractor
for damages to properly during the course of construction on a City project.
The development of this card is a direct result of observations you shared with my office, as well
as the experiences of other members of the City Commission and staff, for the need of
communicating the steps in what can be a complex process to our residents.
The construction claim rack cards will be available to residents in the lobbies of the Office of the
Mayor & Commission, Office of the City Manager, Office of the City Attorney, Human Resources
8~ Risk Management Division and the Capital Improvement Projects Office.
In addition, we will provide our Community Outreach Team and other City staff who frequently
interact with residents during the course of a capital construction project with the card so they
can make it available to inquiring residents.
A PDF version of the form will also be included on the City's website. A Spanish version of the
card is being produced as well, and will be available shortly. Attached for your information is a
copy of the rack card.
Please feel free to contact me if you have any questions. n o
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C: Mayor and City Commission ~ ~
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Jorge Gomez, Assistant City Manager _, '~`'~
Charles O. Cameno, CIP Director ':
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F:\cmgr\$ALL\DOLORES\LTC and Memos\Weithom-Construction Claims Brochure.doc
We ore committed ro providing excellent public service and sofey ro all wlro live, work, and phy in our vibmnr, tropical, hisroric community.
WHAT IS A CLAIM?
When a resident, property owner or business owner
(claimant) experiences what they believe is damage
to their property, due to the actions of a contractor
hired by the city -that is a claim.
WHAT INFORMATION D0 1 NEED TO FILE A CLAIM?
Following is a checklist of what you need to do to
file a claim:
^ Take photos (preferably stamped with time and
date) and/or the conditions that may have
caused the damages. If applicable, provide a
police report.
^ Prepare a written description of the claim,
including the specific damages, date of the
claim, and location of the claim.
^ Contact the Capital Improvement Projects Office
(CIP) about the claim and request the
construction company`s contact information and
the contractor's liability insurance certificate.
^ Once all of the documents above have been
obtained, the claimant can begin the filing
process with the contractor's insurance company.
ADDITIONAL RECOMMENDATIONS
• Start the claim process as soon as you discover
any problem.
• Write down the names of the person
representing the contractor with whom you spoke.
• Provide this information to your insurance
company.
more information and other tips for filing a claim, please
www miamibeachfl.gov.
Please note a claim filed by a resident, property owner or
business owner is to be settled between the claimant and the
contractor directly.
PlannedPro Tess
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CAPITAL IMPROVEMENT PROJECTS
1700 Convention Center Drive • Miami Beach, FL 33139
305.673.7071 • miamibeachfl.gov