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Memo 006-2013 Valet Parking and Parking Enforcement M I AM I B EAC H f 3 2013��,� 12 �,��7 S� t}� MEMO # 046 MEMORANDUM L - TO: Jorge Exposito, City Commissioner FROM: Kathie G. Brooks, Interim City Manager DATE: March 11, 2013 SUBJECT: VALET PARKING AND PARKING ENFORCEMENT The following is in response to your inquiry regarding the Parking Department's enforcement of valet parking regulations and the related effectiveness of part-time and full-time parking enforcement specialists. Moreover, the following provides insight into valet parking permitting of public property, including related enforcement of the valet parking regulations in the City Code as well as the effectiveness of part-time (and full-time) positions. Valet Parking - Use of Public Property: Over the years, valet parking has become an essential component to the viability and survival of the hospitality industry. However, this must be tempered with the fact that public parking spaces should primarily remain available for public use. Most, if not all, valet parking operators are for profit entities and while there is a need for public parking spaces for valet use, their use must be balanced with the need for spaces available to the general public. There are predominantly two mechanisms by which public parking spaces are permitted for valet use. These are: (1) long-term contractual use as a component of a development agreement or condominium or (2) short term parking space rentals to accommodate valet ramping, an industry term for passenger loading at curbside parking spaces, typically, for hotels, restaurants, bars, clubs, etc. Section 18, of the City Code, entitled, Valet Parking Permits for Use of Public Property provides regulations for the valet parking industry and its operations. The intent is to promote public safety; ensure proper operations; and serve the public interest in the preservation of public parking spaces. Development agreements providing for long-term valet use of public parking spaces are based on a public purpose and approved by the Mayor and Commission. These include: the Anchor Shops Garage (development agreement with the Loews Hotel and Royal Palm Hotel, respectively); South Pointe Park Parking Lot (lease agreement with Smith and Wollensky); Pier Park Parking Lot (lease agreement with Nikki Beach); and the Miami Beach Marina. Under these agreements, the City has granted the use of public parking spaces for valet parking storage and/or ramping by each respective leasee. The leasee is granted a broader range use and remuneration for this use varies contingent upon the agreement. These include flat rates and/or revenue sharing formulas. Therefore, valet operators may use prescribed public spaces for storage and/or passenger loading. Alternatively, short term space rentals, are provided to valet parking operators that must rely on the City's curbside parking spaces for passenger loading in order to service businesses. This type of valet parking use is licensed to an operator to provide valet parking service and the contractual relationship is between the valet parking operator and the business contracting the operator. The City's role is to regulate the valet parking service and provide spaces for ramping. Almost without exception, valet parking ramps are comprised of two (2) parking spaces. The Parking Department is very judicious in the provision of only two (2) parking spaces in order to minimize private use of public parking spaces. In regards to short term vehicle storage, the valet parking operator must demonstrate a hardship and are only granted at municipal facilities with low parking demand thus ensuring sufficient parking supply for public use. All storage space rentals are temporary in nature. Exceptions: In regards to short term space rentals for valet, historically, there have been two exceptions for the use and payment of curbside parking spaces by valet operators. These are hotels/restaurants on Ocean Drive between 5th and 15th Streets and Joe's Stone Crab. Valet parking operators' have used these curbside parking spaces, at no charge, since the late 1980's which is prior to the passage of any valet parking regulations. In 2003, the Finance and Citywide Projects Committee contemplated requiring these locations to pay for their valet parking space rentals; however, the FCWPC deferred the item with the understanding that the deferral was not in perpetuity and that there should be compliance in the future. To this end, the Administration developed the following thresholds to trigger compliance for payment of curbside parking spaces. The triggers include businesses that have: (1) a change in ownership; or a change in use; or a change in valet parking operator. At the time, there were 27 exceptions, ten of which had one or more of the aforementioned triggers and are now in compliance. These include: The Victor Hotel, The Clevelander, and the Betsy, to name a few. Most recently, Joe's Stone Crab changed their valet parking operator. A new BTR (business tax receipt) was issued triggering a change in valet parking operator as well as compliance for payment of the curbside parking spaces. This now leaves 16 exceptions, all of which are located on Ocean Drive between 5th and 15th Streets. Valet Parking Enforcement: Valet parking regulations are enforced by the Code Enforcement Division; Police Department; and the Parking Department's Parking Enforcement Unit. The Parking Enforcement Unit takes a lead role in enforcement of these regulations with assistance from either Code Enforcement and/or the Police Department. The following are the most common types of valet parking citations and respective fine schedules: • No Valid Permit: $ 50.00 • No Valid Insurance: $150.00 • No Name Tag: $ 25.00 • No Uniform: $ 25.00 • No Valid Driver's License: $ 25.00 • Illegal Ramping: $150.00 • Illegal Storage: $250.00 The Parking Enforcement Unit issued 261 valet parking citations in FY 11/12, an increase of 47% over the previous year (177 in FY 10/11). The following is a listing of types of violations issued; amount per violation type; and its respective percentage of the total. For further detail, please refer to Exhibit 1 for a listing of valet parking citations issued per operator and their respective number of locations. Valet Parking Citations by Violation Code: Violation Type: No. Issued % • No Valid Permit: 11 5% • No Valid Insurance: 6 2% • No Name Tag: 37 14% • No Uniform: 6 2% • No Valid Driver's License: 10 4% • Illegal Ramping: 55 21% • Illegal Storage: 139 52% Total: 261 100% Parking Enforcement Unit: The Parking Enforcement unit is comprised of 49 Parking Enforcement Specialists I positions. In FY 08/09, part-time employee positions were implemented in an effort to increase efficiencies through flexible scheduling and deployment. The increase in part-time employee positions continued through the current fiscal year with 28 full-time positions and 21 part-time budgeted positions. The augmentation of part-time employees in the parking enforcement unit is anticipated to continue until there is a balanced distribution of full-time and part-time positions in the parking enforcement unit. It is important to note that the following incentives are either implemented or will be in the near future for part-time employees. • Incentives for PTE Initially, PTEs were temporary status employees and were not entitled to any benefits. Given that these employees often work in these positions for many years. These temporary PTEs were converted to regular status PTE qualifying them to receive 50% of accrued leave (vacation, sick, holiday, and floater) time. In addition, effective immediately, the filling of vacancies will alternate between full-time and part-time through attrition until such time that there is an equal distribution of FTE and PTE. In other words, alternating full-time vacancies will be filled. This will increase morale in the unit by establishing a viable career path for all employees. • PTE Performance PTE are scheduled during peak times (Thursdays to Sundays and holidays) to enhance coverage and deployment. PTE performance and productivity in all facets of parking enforcement, including parking citations; towing; and valet parking citation issuance has been excellent. It should be noted that PTE have done an outstanding job and performed at a very high level. Please refer to Exhibit 2 for a listing of valet parking citations issued in FY11/12, by officer [full-time employees (FTE) and part-time employees (PTE)]: Policies and Procedures: A policies and procedure manual has been developed for the parking enforcement unit and it will be distributed at upcoming Labor/Management meeting. Various policies and procedures are included. I have attached the procedures for the more relevant functions of the unit, including: parking citations, valet parking, towing, and traffic control. If you should any further questions and/or inquiries, please contact Saul Frances, Parking Director at 305.673.7000, extension 6483. KGB/PDW/SF C: Mayor and City Commission Patricia Walker, Chief Financial Officer Jorge Gomez, Assistant City Manager Max Sklar, Acting Assistant City Manager Saul Frances, Parking Director F:ping/Saul/CMON aletParkingEnforcementMarch2013.doc EXHIBIT 1 VALET PARKING CITATIONS BY OPERATOR/LOCATION - FY 11/12 Number of Citations Number of Locations Operator 1 77 19 Operator 2 22 6 Operator 3 20 2 Operator 4 16 7 Operator 5 14 4 Operator 6 14 6 Operator 7 12 4 Operator 8 12 1 Operator 9 11 8 Operator 10 8 3 Operator 11 8 1 Operator 12 5 4 Operator 13 5 4 Operator 14 5 1 Operator 15 4 2 Operator 16 4 1 Operator 17 3 2 Operator 18 3 1 Operator 19 3 1 Operator 20 2 2 Operator 21 2 1 Operator 22 2 1 Operator 23 2 1 Operator 24 1 1 Operator 25 1 1 Operator 26 1 1 Operator 27 1 1 Operator 28 1 1 Operator 29 1 1 Operator 30 1 1 Totals: 261 89 EXHIBIT 2 VALET PARKING CITATIONS BY FTE/PTE IN FY 11/12 Full-Time Employees Citations Part-Time Employees Citations FTE 1 16 PTE 1 61 FTE 2 14 PTE 2 48 FTE 3 6 PTE 3 35 FTE 4 6 PTE 4 31 FTE 5 4 PTE 5 6 FTE 6 3 PTE 6 4 FTE 7 3 PTE 7 4 FTE 8 3 PTE 8 2 FTE 9 3 PTE 9 1 FTE 10 2 FTE 11 1 FTE 12 1 FTE 13 1 FTE 14 1 FTE 15 1 FTE 16 1 FTE 17 1 FTE 18 1 FTE 19 1 Sub-total: 69 (26%) Sub-total: 192 (74%) Grand Total: 261 (100%) Note: There are 28 full-time positions and 21 part-time budgeted positions;however, not all officers in either category issue valet parking citations. MIAMBEACH STANDARD OPERATING PROCEDURE SOP NO. 2012-012 FA _�A PARKING ENFORCEMENT PARKING PARKING ENFORCEMENT PROCEDURES PURPOSE: To establish Parking Enforcement procedures and guidelines for parking, valet parking enforcement, towing, and traffic control. POLICY: It is the policy of the Department to take appropriate enforcement actions to promote efficient flow of traffic; compliance with parking and valet parking laws and regulations; provide traffic control duties when necessary; tow (impound) vehicles; and other duties, as necessary. Authority to enforce parking laws and regulations is contained in Chapter 316, Florida Statutes. The objective of parking enforcement is to promote public safety through voluntary compliance of parking laws and regulations. The Department seeks to achieve this objective through a combination of education and enforcement. The Department seeks to educate the public regarding parking regulations through outreach, signage, and issuance of warnings. Any change in regulations shall require 24 hour notification prior to taking enforcement action. Enforcement action will be taken upon detection of a parking or valet parking violation without regard to such factors as attitude, intent, or excuse. Enforcement action may consist of a warning, parking citation, valet parking citation, or tow. Parking citation issuance is one of many tasks performed by officers. In many cases, this is perceived as a nuisance and/or frustrating experience for violators. Officers should strive to make each contact educational and help the violator understand that the officer has enforced the parking law/regulation in a professional manner. The following procedures ensure that officers take appropriate enforcement actions; correct violators' parking behaviors through outreach and education; and minimize conflict between officers and violators. To facilitate a professional process during communication with violators, officers shall: • Exhibit a professional image through actions and appearance; • Address violators as required by City's Customer Service Excellence Standards and with appropriate titles; • Request compliance prior to any enforcement action; Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 1 of 10 • Discuss violations and required actions with the violators, such as administrative or court appeals; and, • Completed forms or required reports. Unknown risk violator interactions occur in a variety of circumstances, ranging from casual encounters with customers to irate violators and may pose potential risks to officers. Contact must be conducted with caution and forethought. Routine parking enforcement may develop into serious confrontations and officers must be prepared to react accordingly. Officers should be cognizant of the various tactical options available. • Officers shall make every reasonable effort to diffuse any confrontation with members of the public; • Officers shall always provide their name and court identification number when requested by a member of the public; • When conducting enforcement patrols, officers must make every attempt to park legally, safely, and without impeding traffic. The safety of the officer, the violator, and other roadway users is a prime concern; and, • While issuing citations, officers shall maintain a watchful eye of their immediate surroundings and whenever possible position themselves in a manner that minimizes their exposure to unknown risk interactions and/or violators. Officers shall be notified of newly enacted laws or regulations upon receipt by the City or regulatory department(s) of the City. New laws may be enforced upon receipt or as otherwise noted. Enforcement action shall be taken when violations of state, county, or municipal laws are observed. Employees may use discretion only when the violator cures the violation, examples of these include: • Overtime Parking - violator immediately pays for parking in the presence of the officer; • Restricted Parking — violator produces evidence that they are an authorized user of the restricted space; and, • Prohibited Parking — violator voluntarily relocates vehicle to cure the violation. PROCEDURES: I. PARKING ENFORCEMENT VIOLATIONS A. Types of Violations 1. Overtime parking violations are those which either payment for parking is not satisfied and/or the posted maximum time limit has been exceeded. Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 2 of 10 2. Prohibited parking violations are those which have the immediate potential for bodily injury and property destruction; e.g., obstructing traffic/sightlines or fire lanes/hydrants. 3. Restricted parking violations are those not likely to expose persons to injury or result in property damage. However, it deprives rightful users of the ability to park in duly authorized parking spaces; e.g., residential parking zones, disabled parking spaces, loading zones. 4. Valet parking violations are referenced in Chapter 18 of the Miami Beach City Code. B. Parking Enforcement Actions 1. Parking enforcement action will be taken upon detection of a violation, without regard to such factors as quantitative enforcement activities (ticket quotas), attitude, intent or excuse. Both qualitative and quantitative emphasis is integral to the Department's parking enforcement program. Enforcement action consists of a verbal or written warning, citation, valet parking citation, or tow. a. Warning: The Department utilizes a written warning; however, officers may accomplish the same departmental objective by issuing a verbal warning. When the violation is minor, a verbal warning may be given upon immediate compliance. For example: a permit, hang-tag, or disabled parking placard has inadvertently fallen from the rearview mirror and the violator immediately cures the violation. b. Parking or Valet Parking Citation: When it becomes apparent that voluntary compliance to parking regulations may not be accomplished through issuing a verbal or written warning, a parking citation or valet parking citation shall be issued. Officers shall issue either parking citations or valet parking citations at the direction of a superior, including but not limited to: Supervisors, Parking Operations Managers, Assistant Parking Director, Parking Director, or law enforcement officers. Officers need not witness violations in order to issue parking citations; valet parking citations, or tow vehicles. Superior(s) shall provide a written witness statement attesting to their witness account of the violation. C. Public Tows: 1. Prohibited or Restricted Parking: Any and all prohibited and restricted parking violations, such as no parking anytime, fire lanes/hydrants, sidewalks, crosswalks, blocking driveways, obstructing traffic, restricted residential parking zones, disabled parking, commercial and passenger loading zones, etc., that result in a tow shall require the issuing officer to document the circumstances of each tow with photographic evidence. Each Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 3 of 10 officer shall be required to download all photographic evidence of each tow at the end of their tour of duty at headquarters. 2. Scofflaw/Court Order Tow: Vehicles confirmed by the Miami-Dade County Clerk of Courts as having an impound order" shall be confirmed by the Officer and Dispatch. Upon confirmation the vehicle shall be towed. 3. Single Family Home Neighborhoods/Islands/Areas Outside of Established Patrol Zones: Prior to any action, parking enforcement personnel shall contact the Dispatcher or a Supervisor and shall reference one or more of the following circumstances when towing a vehicle from single family home neighborhoods, islands, and areas outside of established patrol zones: ➢ Citizen/resident complaint; ➢ After an initial determination has been made by the Officer that the vehicle may be eligible to be towed, one of the following parking department personnel must approve the tow: POS (Parking Operations Supervisor), PEM (Parking Enforcement Manager); and/or Assistant Parking Director. ➢ Requests for tows by the Police Department or Law Enforcement Officer (LEO) shall be subject to this policy. Failure to meet the criteria described herein shall be referred to the Police Department for their action. The following procedures will be followed by officers when towing a vehicle: 1. A citation will be issued to the vehicle, unless an impound order is in effect. 2. Photographic evidence will be taken with a city issued camera and Autocite device. An Autocite is an automated citation issuance device, herein referred to as, "Autocite". 3. Officer will contact dispatch to request a tow truck and provide location. 4. While the officer is waiting for the tow truck, the towing storage receipt shall be completed. 5. Upon tow truck arrival, the officer shall request a Metered Parking Tow Number from dispatch. 6. Once the vehicle has been towed, the officer shall again contact dispatch and provide all pertinent information required from the tow receipt. 7. At the end of the shift, officer shall submit all of the original tow receipts to the on-duty dispatcher and shall download all photographic evidence to a prescribed electronic file. Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 4 of 10 II. PARKING ENFORCEMENT PROCEDURES A. Walking/Mobile Patrol Procedures Any tendency of motorists to knowingly violate parking laws is deterred by open and visible patrols. However, when there is an unusual or continuing enforcement problem at a particular location, with a supervisory approval, employees may observe parking behaviors from a conspicuous location. This function includes the aggressive enforcement of traffic related violations with high priority given to prohibited parking, including, obstructing traffic, fire hydrants, and bus zones. Officers shall adhere to the following procedures when taking enforcement action on foot patrol. If on mobile patrol, the officer shall follow the same procedure after parking their vehicle and placing their hazard and warning lights to identify a stopped/parked vehicle and caution other drivers to avoid the vehicle. The officer shall make every reasonable effort to stay out of a lane of traffic and not obstruct vehicular or pedestrian access: 1. Each officer is assigned an Autocite. The officer must sign in and out their device at the start/end of their shift. In the rare circumstance that the Autocite system is not available, officers shall utilize manual citations provided by Miami-Dade County, Clerk of Courts/Parking Violations Bureau. 2. Officers shall familiarize themselves with all residential and commercial parking areas throughout the City, including metered areas; restricted residential parking zones, and valet parking location. 3. Officers shall inspect each vehicle by circling it twice, looking for a city issued parking permit, pay station receipt; disabled parking permit; valid iPark device; valid license plate; and/or parked in accordance with signage and pavement markings, if applicable. 4. By circling the vehicle twice prior to any enforcement action, this allows for a prudent period of time for the violator to return, if within close proximity (such as retrieving a pay station receipt), to cure the violation. It also serves to address any perceptions of "stealth enforcement". Stealth enforcement is defined as any enforcement action taken in a manner to purposely avoid detection. 5. Officers shall make every effort to patrol all areas within their daily zone assignments, whether on foot or mobile patrol. B. Citation Issuance (Autocite) Instructions 1. The Autocite device automatically enters data into all fields with the exception of vehicle information; violation code; location; and any public or private comments the officer may include. Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 5 of 11 2. Vehicle Information, including make, model, color, license plate, decal number, and any other information helpful in providing a description of the vehicle should be input. 3. Violation codes, including state statutes and county code sections are available in the Autocite by scrolling through the menu of codes. The applicable code should be selected. 4. Location should be identified by street address, when readily available. In the absence of a street address, a block number and cross street/avenue shall suffice. 5. Public comments should be included by the officer to provide any additional information that supports the citation. It should be noted that "Public Comments" are printed on the face side of the citation. 6. Private comments are available for the officer to note any comments that may assist them in recalling any particulars of the citation. It may also serve to jot down any specific interaction with the violator, such as, "used profanity" or "used threatening language or gestures". 7. Upon completing all fields, the officer should confirm all information one last time prior to saving the information. If the information is correct, the officer shall save the information and print the citation. 8. Upon printing the citation, the officer shall place the citation in a conspicuous location on the vehicle, such as the under the driver or passenger windshield wiper. 9. Voided citations shall have all supporting information stapled together with the word VOID printed in large letters across the front and be submitted with the Request for Administrative Dismissals (RAD) for approval by the Parking Enforcement Manager and Assistant Parking Director. The RAD from must be completed with detailed information supporting the request. 10. Officers shall submit a completed a Daily Activity Report (DAR) prior to the end of their shift. Officer must complete their DAR as they progress through their tour of duty. In other words, officer shall not wait until their end of shift to complete and submit their DAR. III. Valet Parking Enforcement 1. Officers are assigned to the valet enforcement details at Roll Call. 2. Parking Operations Supervisors (POS), Parking Enforcement Specialists II (PESII), and/or officers observing any illegal valet parking activity shall investigate. a. If only one officer is assigned to the valet parking enforcement detail, he/she could request additional Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 6 of 11 units or PESII/POS. b. Officer shall request the valet operator employees to provide a valid Florida Driver's License. If the valet operator refuses, officers shall request assistance of a police officer for compliance. C. Officers may issue the following valet parking fines: 1. No Valid Permit: $ 50.00 2. No Valid Insurance: $150.00 3. No Name Tag: $ 25.00 4. No Uniform: $ 25.00 5. No Valid Driver's License: $ 25.00 6. Illegal Ramping: $150.00 7. Illegal Storage: $250.00 d. Officer shall take photographs as evidence for appeals at Special Master. This shall include but is not limited to: 1. No key box. 2 No valet tickets on dashboard and the space number and license plate no. of the illegally stored vehicle. 3. Illegal ramping. 4. No uniform. 5. No name tag. e. Officers shall request a valet parking citation case number from Dispatch. f. Officers shall present valet parking citation to the valet parking operator for signature. If the valet parking employee refuses to sign, the officer shall note on the citation "refused to sign" and provide the valet parking employee with the golden rod copy. 3. Officers shall submit all valet parking citations and related documentation to the on-duty POS for distribution. POS shall send documentation via interoffice mail to the Administrative Office (white and yellow copies) and pink copies are filed in the Parking Enforcement Office. IV. Traffic Control 1. All employees assigned or authorized to direct traffic shall utilize uniform signals and gestures as trained to enhance driver and pedestrian recognition of the direction given. Officers shall wear reflective vests when directing traffic. affic. 2. Decisions concerning the use of traffic control shall be the responsibility of the Assistant Parking Director. Traffic control shall be based upon traffic conditions and may include signal malfunction, Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 7 of 11 facilitating movement of traffic at accident scene, emergency situations, and to expedite entry/exits of parking facilities. 3. Procedures for Traffic Direction and Control a. Position: Officers should select a position to direct traffic which provides a full view of the intersection or incident scene and its approaches thereby making the officer readily visible to drivers and pedestrians and affording maximum safety. b. Stance: Employees shall assume a posture at the control position which reflects confidence, command, and courtesy. C. Command responsibility: When more than one employee is involved in direction of traffic within the same area, the first employee on the scene shall assume the responsibility of coordinating traffic control. 4. Signals a. Whistle signals shall be coordinated with hand signals of sufficient volume as to be audible with respect to surrounding conditions. Use one long whistle blast to command "Stop", two short whistle blasts to command "Proceed or Go" and a series of short whistle blasts to command "Attention". b. Hand signals 1. Stop Signal — Arm extended, hand up and palm outward pointed at approaching traffic. 2. Proceed Signal — Point at the driver or pedestrian you want to move and establish eye contact. Bend arm at elbow indicating "proceed" in the direction intended. 3. Left Turn — Insure conflicting traffic is stopped. Point at the driver you want to move and establish eye contact. Indicate the turn by exhibiting a proceed signal and pointing to the left turn directions. 5. Natural/Man-made Disasters and Adverse Weather Conditions a. During natural and man-made disasters, the Emergency Operations Center (EOC) shall ensure employees are coordinating serious traffic problems through the established emergency command post. This coordination will ensure all emergency relief effort safety of travel regarding downed electrical wires, streets flooded, and bridges which are out of service. b. Officers who are required to conduct traffic direction and control during adverse weather and road conditions will: Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 8 of 11 1. Use extreme caution while operating a Department vehicle to insure their safety; and that of others. 2. Wear protective garments, raincoats, hats, and reflective vest; 3. Direct traffic away from any road hazard such as flooded streets, down power lines, fallen trees, etc. 4. Use flares, traffic cones, barricades, portable stop signs as needed; 5. Use manual control of traffic control devices as necessary; 6. Remain aware that high winds will cause flying debris, particularly from construction sites and traffic should be redirected away from any such potential hazard even if the road is passable. 6. Special Events a. Requests for traffic control and direction during a large scale special event shall be coordinated through the Police and Tourism and Cultural Development Departments. 7. Temporary Traffic Control Devices a. Temporary devices such as portable signs, barricades, flashing lights, and cones may be used to expedite the flow of traffic and promote safety. 8. Adverse Road and Weather Conditions a. Officer Safety— Hazardous Conditions Officer safety shall be the primary consideration when the normal control of traffic is impaired due to flooding conditions, hurricanes, downed power lines or other hazardous conditions. The EOC shall maintain a coordinated effort with the Public Safety Communications Unit (PSCU) regarding flooded areas, road or bridge closures and other traffic problems. b. Officer Safety— Normal Conditions The same procedures for traffic direction and control shall apply as specified in this procedure. C. Additional Officers Additional officers or equipment should be used, if necessary, to adequately perform the traffic control duty in a safe and efficient manner. Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 9 of 11 1 9. Other Assistance a. Officers shall provide assistance as required regarding first aid, obtaining medical assistance, or requesting police or fire rescue to respond should an emergency exist. V. Forms Usage and Preparation Instructions A. General 1. Parking related incidents brought to the attention of the Department will be recorded as appropriate. B. Use of Forms 1. Miami-Dade County Uniform Parking Citation: Utilized for all parking violations. 2. CMB Valet Parking Citation: Utilized for violations of the City Code Section 106. 3. Tow Receipt: Utilized for towing vehicles from public property. 4. Daily Activity Report (DAR): Used in conjunction with CADD report to document officers activities during their tour of duty. 5. Vehicle Log: Used to report vehicles parked prior to posting of space rental notices. 6. City of Miami Beach Incident Report: Used to document any incident that occurs during the officer's tour of duty. 7. City of Miami Beach Vehicle Accident Report. To be completed by the driver of any City vehicle involved in an accident, and their supervisor. 8. City of Miami Beach Vehicle Damage Report: To be completed by any employee who finds unreported damage to a City vehicle when taking possession of the vehicle. PRE ED Saul Pran ces, Parking Director T WER BV: Patricia D. Walker, Chief Financial Officer SF\MS\GS F:\PING\$ALL\SAUL\ParkingEnforcementPolicies\SOP Policies\SOP2012-012\ParkingEnforcementValetViolationProcedures.doc Effective Date: 2/19/13 SOP#2012-012 Revised Date: 2/19/13 Page 10 of 10