Citizens Service - Complaints_1985CITY CLERK (DEPARTMENT)
CITY /CITIZENS SERVICE/COMPLAINTS
1985
CARD Nos. 1 & 2
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CiTr iiNs S81WfCF/C6M PLAYI ' S
Date
2/20/85
R -9F
1
Discussion re. cit. complaints. Comr. Daoud
advised of Comrs' concern re proper handling
of City -related complaints/ques's and rev'd
plan to refer them to 1 phone if (673-7373)
for handling (logging w/date/time, response
given, etc.) to avoid duplication of effort
and referring person to numerous depts.;
answering serv. to be utilized on weekends/
holidays. Mgr advised this will enable
Admin. to track major prob. areas, response
time, etc. Comr. Daoud suggested cards be
printed, listing prob.-solving # and that it
be publicized thru local news media.
CITY CLERK (DEPARTMENT) 2
Date
12/18/85 Certs. of Appreciation pres'd by Comr.
PA -1B Weisburd to Elaine M. Baker, Florence Huss,
and Louise Ravesies of City Clerk's office
for extra wk. & effort taken to recount
ballots for Raphael Herman. (see
PRESENTATIONS, AWARDS, CERTIFICATES OF
APPRECIATION)
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