Charles A. Million Application PackageCC HARLES HARLES MM ILLIONILLION
485 NE 94485 NE 94thth Street, Miami Shores, Florida 33138 | 917.887.5511 Street, Miami Shores, Florida 33138 | 917.887.5511 || charles.million@gmail.comcharles.million@gmail.com
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QQ UALIFICATIONS UALIFICATIONS PP ROFILEROFILE
Goal-driven and analytical professional, with proven expertise in leading new business development,
implementing best practices, managing multifaceted relationships and resolving complex issues. Armed with in-
depth expertise in providing quality service and support within highly demanding situations. Capable of
establishing positive and productive relationships with diverse personalities. Equipped with strong decision-
making, problem solving, communications, interpersonal skills, and well-developed human capital management
capabilities.
AA REAS OF REAS OF EE XPERTISEXPERTISE
Budget Management | NegotiationNegotiation | | CrossCross--functional functional Leadership and Team BuildingLeadership and Team Building | | Event Event
ManagementManagement | | Marketing Marketing | Arts Management | Grant Program Management | Public | Arts Management | Grant Program Management | Public
Relations and Crisis Communications | Strategic Planning | Relationship ManagementRelations and Crisis Communications | Strategic Planning | Relationship Management
PP ROFESSIONAL ROFESSIONAL EE XPERIENXPERIENCECE
MCMC22 CC ONSULTING ONSULTING || MM IAMI IAMI BB EACHEACH,, FLFL
Principal Nov 2008–Present
ú Instituted a consulting company providing expertise to local businesses to improve marketing and public
relations practices and internal communications effectiveness
ú Took charge of optimizing the efficiency of internal communications of Florida Power and Light which led to re-
branding the Power Delivery Division under new leadership and implementation of campaigns focused on issues
such as safety and wellness for employees, recognition programs, and internal coordination of strategic initiatives
ú Contributed to the improvement of overall organizational effectiveness of Greater Miami and Beaches Hotel
Association by designing new and more effective board and committee structure and providing the
groundwork leading to the launch of new integrated website and approach to member marketing as well as
development of a long-term strategic plan
ú Provided marketing consulting services to national non-profit organization in evaluating and modifying
fundraising approach which led to 50 percent increase in charitable contributions in the South Florida market
ú Played a key role in creating local marketing campaign for the rebranding of a local hotel and implementing
diverse traditional media and mobile media for the introduction of new name to the community resulting in
quick and broad brand name recognition as well as increase in average daily rate (ADR) and occupancy
WW ACHOVIAACHOVIA || NN EW EW YY ORKORK,, NYNY
Senior Vice President, Technology, Media and Telecom Group Division Manager Mar 1998–Oct 2008
ú Functioned as vertical industry manager, driving new business and retaining existing portfolio revenue
streams with responsibility for all aspects of the client experience, from sales and marketing to revenue
generation and management to operational delivery and client satisfaction
ú Provided expert supervision to a team of relationship managers within the Energy space which involved
clients such as Exxon/Mobil, Halliburton, Duke Energy, Atlanta Gas Light, ConEdison, and Dominion Power
ú Successfully surpassed sales targets yearly and accomplished outstanding scores in client satisfaction; boosted
client profitability through focused review of pricing and product usage
ú Led the Telecom, Technology, and Media Treasury Services Division of Wachovia’s Corporate and Investment
Bank, including direct management of 10 relationship managers, covering both domestic and Western
European businesses as well as major corporations in the industry, including:
- Verizon
- AT&T
- T-Mobile
- Alltel
- Sprint
- Oracle
- AOL
- Washington Post
- New York Times
- Time Warner
- Comcast
- Time Warner Cable
- BellSouth
- Cox Radio
- Brighthouse Cable
- Charter Communications
- Dish
- WPP
- Viacom
- CBS
CC HARLES HARLES MM ILLIONILLION
485 NE 94485 NE 94thth Street, Miami Shores, Florida 33138 | 917.887.5511 Street, Miami Shores, Florida 33138 | 917.887.5511 || charles.million@gmail.comcharles.million@gmail.com
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ú Directed team in new sales generation exceeding $10M annually and managing a business that produced
revenues of more than $110M
ú Served as the founding member for the Division’s Human Capital Initiative; key contributor to the
Performance Development Committee; chair of the Membership and Communications Committees; and
member of Corporate Executive Committee for online strategy
EE ARLIER ARLIER CC AREERAREER
SS YNERGY YNERGY PP ARTNERSARTNERS || WW ASHINGTONASHINGTON,, DCDC
President
BB ANK OF ANK OF AA MERICAMERICA || WW ASHINGTONASHINGTON,, DCDC
Vice President
WW ACHOVIAACHOVIA || WW ASHINGTONASHINGTON,, DCDC
Vice President
EE DUCATIONDUCATION
Graduate Studies in International Commerce and Diplomacy | PATTERSON SCHOOL OF DIPLOMACY, LEXINGTON, KY
Bachelor of Arts in Economics | UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL, CHAPEL HILL, NC
PP ROFESSIONAL ROFESSIONAL AA CHIEVEMENTS ANDCHIEVEMENTS AND
CC OMMUNITY OMMUNITY RR ELATIONSELATIONS
City of Miami Beach Cultural Arts Council | Member (2012–Present); Chairman (2014–Present)
The Task Force Gala – Miami | Marketing Director (2010–2014); Co-Chair (2014–Present)
Euclid East Condominium Association | President (2013–Present)
Aqua Foundation for Women | Advisory Board Member (2013–Present)
MiFo Film Festival Board of Directors | Member (2014–2015)
Cultural Tourism Grants Board, Miami Beach | Co-Chair (2013–2016)
Hands On Miami | Community Volunteer (2008–2011)
Whitman Walker Clinic, Washington, DC | Client House Coordinator (1995–1998)
Syncopated, Inc. (Modern Dance Company) | Board Member (1990–1992)
Shakespeare in the Park, Lexington, KY | Board Member (1989–1992)