Fernanda Silva - 2018 MIAMI BEACH
city of Miami Beach, 17W Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov
Jimmy Morales,City Manager
Tel:305-673-7010,Fax:305-673-7782
July 11, 2018
Dear Femanda Silva:
Congratulations! You provided excellent customer service during quarter two
(January-March 2018) when recently 'shopped' by the City's Service Shopper
Program.
• Achieving outstanding customer service is a top priority as we become a results
oriented government —forward thinking, responsive, and accountable to our citizens.
Your commitment enables us to achieve our mission of"Providing excellent public
• service and safety to all who live, work, and play in our vibrant, tropical, historic
community."
•
Thanks for yo r dedication and enthusiasm. You are what make this City great.
•
ncerely,
mmy Mo ales
ity Manager
D Rafael Granado
Dr. Leslie Rosenfeld
Personnel File
We ore commited to provminq exellent public service and safety to on who OM,work,and play on our odorant tropical histonc community