Phone Mail Storage CapacityCITY OF MIAMI BEACH
Information Technology
Interoffice Memorandum
To:
From:
Subject:
ALL CITY EMPLOYEES
Jorge M. Gonzalez
City Manager
TELEPHONE VOICE MAIL STORAGE CAPACITY
Date: April 21,2003
There has been concern expressed about the City's telephone voice mail box message
storage capacity. In this regard, I directed the Information Technology staff to analyze the
City's usage of the voice mail system and to find out how City employees manage their
messages.
Several months ago, the City increased storage capacity by adding 32 hours of storage for
a total system storage capacity of 145 hours. While this is ample storage capacity to
support the City's voice mail boxes, individual mail boxes were still experiencing capacity
issues. Information Technology analyzed the voice mail storage system and determined
that on a daily basis, the City was utilizing 70% of the storage capacity and that over 50%
of saved messages had been saved for more than 60 days.
As a result, I have directed the Information Technology staff to implement the following
procedures which will increase voice mail capacity for City users and eliminate the need to
add additional expensive storage:
Deletion of Old Messages: Beginning May 1, 2003, all messages over 60 days
will be deleted. This will allow the City to gain approximately 24 hours of additional
storage space.
Please contact the IT Support Desk at 305-673-7042, Press #3, if you have any
messages that need to be saved outside of these parameters. The saved
messages will then be moved to a cassette tape.
· Additional Voice Mail Capacity: The capacity of each user's mailbox has been
increased as follows:
90 messages
50 messages
30 messages
Mayor and Commission, City Manager, Departmental
City Manager Executive Staff, Department Heads
City Employees
Please contact the IT Support Desk if you have any further questions regarding this matter.
JMG\ar