Management Agreement with Global Spectrum LP dba OVG360Docusign Envelope ID:A3C16571-26E5-4974-8F82-893D084620828
2 3 2023 32722
3/23/2s23c66tractNo.23-338-01
MANAGEMENT AGREEMENT
BETWEEN
THE CITY OF M IA M I BEACH,FLORIDA
ANO
GLOBAL SPECTRUM,L.P.,dba OVG360
FOR THE M IA M I BEACH CONVENTION CENTER
Dated as of October 1,2024
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MANAGEMENT AGREEMENT
THIS MANAGEMENT AGREEMENT (this "Agreement")is dated as of the
1st day of October,2024,by and between the CITY OF MIAMI BEACH,a Florida
municipal corporation,having its principal office at City Hall,1700 Convention Center
Drive,Miami Beach,Florida 33139 (the "City"),and GLOBAL SPECTRUM.LP.,a
Delaware limited partnership doing business as OVG360,whose current address is 5050
S.Syracuse St.Suite 800,Denver,Colorado 80237 ("Global").
RECITALS
WHEREAS,the City is the owner of the Miami Beach Convention Center
{the "Convention Center"),including therein,without limitation,all respective adjacent
grounds,sidewalks,rights-of-way and marshaling areas,including the two (2)innermost
lanes on Convention Center Drive;located in the City of Miami Beach,Florida
(individually,the "Convention Center"may be referred to herein as the Facility"and,
collectively with Collins Canal Park,Collins Canal Mangroves,and the Carl Fisher
Clubhouse and Annex,the "Facilities").
WHEREAS,the City and Global are parties to a Management Agreement
dated October 7,2013,which agreement was subsequently amended and extended,
pursuant to which the City engaged Global to manage and operate the Convention Center
and,subsequently,the Facilities,through March 31,2024 (as amended,the "Original
Agreement").
WHEREAS,on September 13,2023,the Mayor and City Commission
approved Resolution 2023-32722 accepting the recommendation of the City Manager and
authorizing the City to enter into negotiations with Global Spectrum,L.P.d/b/a OVG360,
and requiring the final term sheet be subject to approval by the Mayor and City
Commission.
WHEREAS,on February 21,2024,the Mayor and City Commission
approved Resolution 2024-32912 authorizing Amendment No.5 to extend the term of the
Original Agreement for an additional six (6)months commencing on April 1,2024 and
expiring on September 30,2024.
WHEREAS,the City and Global have negotiated the following Agreement,whereby
the City wishes to again engage Global,and Global hereby accepts such engagement,to
provide management services for the Facilities on the terms and conditions set forth herein.
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WHEREAS,on September 11,2024,the Mayor and City Commission approved
Amendment No.6 to the Agreement extending the term of the Agreement on a month-to-
month basis,not to exceed three (3)months from October 1,2024,through December 31,
2024 to allow the parties additional time to finalize the key terms of the Agreement.
NOW,THEREFORE,in consideration of the mutual premises,covenants
and agreements herein contained,the parties hereto,intending to be legally bound,
hereby agree as follows:
1.Definitions
For purposes of this Agreement,the following terms have the meanings
referred to in this Section 1.
"Advisory Board"--the Miami Beach Convention Center Advisory Board,
or such other successor entity as may be established by the City Commission.
"Affiliate"--a person or entity that directly or indirectly,through one or more
intermediaries,controls or is controlled by,or is under common control with,a specified
person.For purposes of this definition,"control"means ownership of equity securities or
other ownership interests which represent more than 25%of the voting power in the
controlled person or entity.
"Approved Budget"--any budget submitted by Global,as approved by the
City pursuant to Section 5 hereof.
"Capital Contribution -as defined in Section 5.
Capital Equipment --any and all furniture,fixtures,machinery or
equipment,either additional or replacement,having a per item original cost of $500 or
more or an expected useful life of more than one year.
"Capital Improvements"--any and all building additions,alterations.
renovations.repairs or improvements that have an initial dollar cost of not less than $500
per project.
"Carl Fisher Club House and Annex"or "CFCH"-as defined in Section
13.16.2
City"--as defined in the first paragraph of this Agreement.
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"City Agreements"--those agreements between the City and a third party
relating to the Facilities and listed in Exhibit "A"attached hereto.
City Commission"-the governing legislative body of the City.
"City Manager"--the chief executive officer of the City,or such person as
may from time to time be authorized in writing by such administrative official to act for
him/her with respect to any or all matters pertaining to this Agreement.
"Commencement Date"-as defined in Section 3.1 hereof.
"Convention Center"--as defined in the Recitals section of this Agreement.
"Event"-all uses of the Convention Center which involve a scheduled
beginning and ending time.This shall typically mean the period commencing upon "load-
in"of the Event;the Event itself;and ending upon conclusion of load-out"of the Event.
"Event Expenses"any and all expenses incurred,or payments made by
Global in connection with the occurrence of Events at the Facilities,including,without
limitation,costs for Event staffing (including maintenance,management,operations,
security and other Event staff),and costs relating to set-up and clean-up.
"Executive Compensation Amount"-as defined in Section 4.2(a)
"Executive Employee Benefit/Bonus Amount"-the aggregate amount of
bonuses payable to,and the cost of benefits accruing to,Executive Level Employees of
Global and any Related Party of Global at the Facilities for a Fiscal Year,which amount
shall be mutually determined and agreed upon,in writing,by the City and Global as part
of the development of each annual operating budget for a Fiscal Year pursuant to Section
5.3.
"Executive Employee Salaries"--salaries and wages of Executive Level
Employees of Global and any Related Party of Global at the Facility for a Fiscal Year.
"Executive Level Employees"-unless otherwise determined by bond
counsel for the City that the term "Executive Level Employees"shall include and/or
cxclude othor employees,"Executive Level Employees"shall mean the General Manager,
Assistant General Manager,Director of Operations,Director of Human Resources,
Director of Finance,Director of Marketing,Director of Sales and/or Marketing.Director of
Public Safety and Transportation,and Director of Event Services,which the parties agree
includes all of Global's director or executive level employees at the Facilities.
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"Facility"and/or "Facilities"-(i)Convention Center,having a physical
address of 1901 Convention Center Drive,Miami Beach.Florida 33139 (as defined in the
Recitals section of this Agreement),shall include the entire Facility complex including,
without limitation,the exhibit halls,meeting rooms.common areas,lobby areas,executive
offices,storage and utility facilities,and the entrances and loading dock areas,(ii)the
Collins Canal Park,Collins Canal Mangroves,and (iii)Carl Fisher Clubhouse and Annex
as illustrated in Exhibit "K",and as defined herein.For the sake of clarity,the term
"Facility"and "Facilities"shall specifically exclude Pride Park.If,during the Term,the City
elects to have Global manage,promote,and operate other City facilities pursuant to
Section 2.2(b)hereof (the "Additional Facilities"),such other facilities shall also be
deemed included within the definition of Facility and/or Facilities hereunder.
"Fiscal Year"-each one-year period during the Term beginning October 1
and ending September 30,with the first (15)Fiscal Year commencing on October 1,
2024.
Force Majeure"-as defined in Section 13.5
Global"-Global Spectrum,L.P.,d/b/a OVG360 -as defined in the first
paragraph of this Agreement.
"Global Capital Contributions"-collectively,the Capital Contribution,the
Internship Contribution,as defined in Section 5.9(a),and any other capital contributions
as may be mutually agreed to by Global and the City.
"Gross Operating Revenues"--(a)any and all revenues of every kind or
nature derived from owning,operating,managing,maintaining,promoting,or marketing
the Facilities including,without limitation:license,lease and concession fees and rentals;
service revenues:revenues from merchandise sales;advertising sales;naming and
sponsorship rights (as provided in Section 2.3(n));equipment rentals;utility revenues:
revenues from operation of the Convention Center's telephone switch and
telecommunications services;food and beverage and concession revenue;commissions
or other revenues from decoration and set-up;security and other subcontractors:
miscellaneous operating revenues;and interest revenues,all as determined in
accordance with generally accepted accounting principles and recognized on a full
accrual basis.The parties acknowledge that revenues from the sale of tickets for Events
at the Facilities are not Gross Operating Revenues,but are instead revenues of the
promoter and/or performer of each such Event (as the case may be)provided,however,
that to the extent that Global collects such ticket sale revenues on behalf of Event
promoters and/or performers,such ticket sale revenues shall be the source of funds from
which Global collects the rental charges and other Event reimbursements due by such
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promoters and/or performers for use of the Facility (which such charges and
reimbursements are deemed Gross Operating Revenues hereunder).
(b)Solely for purposes of (i)calculating Net Operating
Loss/Profit,and (ii)identifying Gross Operating Revenues which will be budgeted in
Approved Budgets,Gross Operating Revenues from all Events at the Facilities will be
calculated to exclude sales taxes generated in connection with such Events.In addition,
solely for the purposes of calculating Net Operating Loss/Profit,any Convention
Development Tax monies and any interest earned thereon,shall not be deemed Gross
Operating Revenues hereunder.
"Management Fee"-as defined in Section 4.1(a).
"Net Operating Loss/Profit"--with respect to a Fiscal Year,the excess,if
any,of Operating Expenses for such Fiscal Year over Gross Operating Revenues for
such Fiscal Year,in the case of a loss;and the excess,if any,of Gross Operating
Revenues for such Fiscal Year over Gross Operating Expenses for such Fiscal Year,in
the case of a profit.
"Operating Expenses"-(a)any and all expenses and expenditures of
whatever kind or nature incurred,directly or indirectly,by Global in managing,operating,
maintaining,promoting and marketing the Facilities,including,without limitation:
employee compensation and related expenses (e.g.,base salaries,bonuses,car
allowances and severance pay [in accordance with Global's established policy,a copy of
which will be provided to the City on or before the Commencement Date of this
Agreement,except that severance pay shall not be considered an Operating Expense if
paid by Global to its employees as a result of early termination of this Agreement due to
a default by Global]);employee benefits and related costs (e.g.,relocation and other
related expenses pursuant to Global's relocation policy (a copy of which will be provided
to the City on or before the Commencement Date of this Agreement):parking and other
fringe benefits (including,without limitation,Executive Employee Salaries and the
Executive Employee Benefit/Bonus Amount);supplies,material and parts costs;costs of
any contractors;advertising,marketing and public relations costs and commissions;
janitorial and cleaning expenses;data processing costs;dues,subscriptions and
membership costs;the amortized amount of the Capital Contribution;the costs of
procuring and maintaining the insurance required to be obtained by Global under this
Agreement;amounts expended to procure and maintain permits and licenses;taxes and
excises:professional fees;printing and stationery costs;Event Expenses:postage and
freight costs;equipment rental costs;computer equipment leases and line charges:
telephone switch and telecommunications services;repairs and maintenance costs (e.g.,
elevators and HVAC);security expenses;utility and telephone charges;travel and
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entertainment expenses (in accordance with the "Runzheimer Meal-Lodging Cost Index"
or a comparable index):the cost of employee uniforms;safety and medical expenses;
exterminator and waste disposal costs;costs relating to the maintenance of signage
inventory and systems;the cost of annual independent audits of the Facilities;the cost of
compliance with Laws (as defined in Section 11.2)the internal service charges assessed
by the City to the Facilities pursuant to Approved Budgets (which charges include,without
limitation,property insurance premium costs,sewer charges.and
communication/information technology charges);costs incurred under agreements.
commitments,licenses and contracts executed as provided in Sections 2.3(c).(d),and
(e)hereof;and the Management Fee payable to Global pursuant to Section 4.1 (a)hereof,
all as determined in accordance with generally accepted accounting principles and
recognized on a full accrual basis;(provided that Operating Expenses shall not include
expenses or expenditures in connection with Capital Improvements and Capital
Equipment purchases,the Incentive Fee payable to Global pursuant to Section 4.3 and
Exhibit "J"hereof,and any expenses relating to Global personnel based in Global's
corporate headquarters in Philadelphia,Pennsylvania or Denver,Colorado,or its regional
field locations (other than the reasonable costs of travel by such corporate or regional
personnel in connection with Global's management of the Facilities.which costs shall be
Operating Expenses).
(b)Solely for purposes of calculating Net Operating Loss/Profit
hereunder,(i)the internal service charges assessed by the City to the Facilities pursuant
to Approved Budgets,and (ii)emergency expenditures pursuant to Section 2.3(t)hereof,
to the extent not included in the Approved Budgets,shall not be deemed Operating
Expenses hereunder.In addition,and solely for purposes of (i)calculating Net Operating
Loss/Profit hereunder,and (ii)identifying Operating Expenses which will be budgeted in
Approved Budgets,(A)all extraordinary expenses and all interest,income tax,
depreciation and amortization expenses including,without limitation,depreciation and
amortization on Global's Capital Contribution,and (B)the Management Fee,shall not be
deemed Operating Expenses hereunder.
"Related Party"or "Related Parties"has the meaning provided in 1.150-1
of the Income Tax Regulations promulgated by the United States Department of the
Treasury pursuant to the Code.
"Renewal Term"--as defined in Section 3.2 of this Agreement.
"Term"-as defined in Section 3.1 of this Agreement;provided however,if
this Agreement is extended for a Renewal Term,all references to "Term"contained herein
shall also include such Renewal Term.
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2.Engagement of Global;Scope of Services.
2.1 Engagement
(a)General Scope.The City hereby engages Global to manage,operate,maintain,
promote,and market the Facilities during the Term.upon the terms and conditions set
forth in this Agreement.Global hereby accepts such engagement and shall perform the
services described herein.,subject to the terms and conditions in this Agreement
(b)Manager of Facilities.Subject to the terms and conditions of this Agreement,
Global shall be the sole and exclusive manager of the City to manage,operate,maintain,
promote,and market the Facilities during the Term.In such capacity,and except as
otherwise expressly reserved under this Agreement to the City,and/or except for such
matters as are subject to the approval of the City Commission or City Manager,Global
shall have exclusive authority over the day-to-day operation,management and
maintenance of the Facilities and all activities therein;provided that Global shall follow all
policies and guidelines of the City,as may exist as of the Commencement Date of this
Agreement,and as may be hereinafter established or amended by the City,in its sole
judgment and discretion.
2.2 Scope of Services.
(a)General.Global shall perform and furnish such services.personnel,systems,
supplies,and materials,as necessary to manage,operate,maintain,promote,and market
the Facilities in a manner consistent with the management,operation,maintenance,
promotion,and marketing of other firsi-class facilities comparable to the Facilities.
(b)Additional Facilities.Subject to Section 4.1(c)hereof,the City may elect,upon
sixty (60)days prior written notice to Global,at any time during the Term.to have Global
operate,manage,maintain,promote.and market other City facilities.Such facilities are
referred to herein,as elected by the City,as the "Additional Facilities".
(c)Convention Center Booking Policies.The Greater Miami Convention and Visitors
Bureau (GMCVB")has the primary responsibility for marketing the Convention Center
for conventions and trade shows and,to carry out this responsibility,the GMCVB shall
have control over bookings more than twenty-four (24)months in advance (i.e.long-term
bookings).However,all such long-term bookings shall be coordinated with Global before
commitment.Global will work proactively with the GMCVB in connection with the long-
term bookings.The GMCVB may also book conventions and trade shows into the
Convention Center with less than twenty-four (24)months'lead time (i)if the dates have
not been confirmed to other users;and (ii)subject to the prior written approval of Global.
Additionally,subject to compliance with the Convention Center Booking Policies,attached
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as Exhibit "B"hereto,and as same may be amended from time to time in the City's sole
judgment and discretion (Exhibit "B"and any amendments thereto,hereinafter referred to
as the "Convention Center Booking Policies"),Global may book conventions,trade shows
and any other Event at the Convention Center with more than twenty-four (24)months'
lead time if the dates have not been confirmed to other users.Global shall first consult
with the GMCVB to verify whether a specific date (or dates)has (or have)not been
confirmed (by the GMCVB)to another user,prior to Global booking such conventions,
trade shows,and/or other Events.
Global shall have the primary responsibility and sole authority,subject to the
Convention Center Booking Policies,to approve the scheduling of any Event in the
Convention Center within the twenty-four (24)month booking window.
2.3 Specific Services.
Without limiting the generality of the foregoing,and except as otherwise
expressly noted in this Agreement,Global shall have the primary responsibility and sole
authority to:
(a)Hire or otherwise engage,pay,train,supervise,and direct all employees and
personnel it deems necessary for the management,operation,maintenance,promotion,
and marketing of the Facilities in accordance with the provisions of this Agreement,and
in a manner consistent with the management,operation,maintenance.promotion,and
marketing of other first-class facilities comparable to the Facilities.
(b)Provide,or cause to be provided.to the Advisory Board,periodic status reports as
to performance,and provide (or cause to be provided)recommendations for
improvements.
(c)Except as otherwise provided in Section 10.2(a),negotiate;execute in its name,
as manager for the City:deliver;administer:manage;and assure compliance with any
and all leases,license agreements,occupancy agreements,rental agreements,booking
commitments,concession agreements,supplier agreements,service contracts
(including,without limitation,contracts for cleaning,decorating,set-up,emergency
services,general maintenance,maintenance and inspection of HVAC systems,elevators,
stage equipment,fire control panels and other safety equipment,staffing and personnel
needs,including guards telephone,extermination,and other services.which are
necessary or appropriate),and any and all other contracts and agreements in connection
with the management,maintenance,operation,promotion,and marketing of the Facilities.
For purposes of the following subsections 2.3 (c)(1)and (2).the preceding agreements
shall be referred to as the "Facilities Agreements."
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(1)Provided that (A)if any such Facilities Agreement or Agreements
(other than those involving the license,lease,or rental of the Facilities for Events)has a
term that extends beyond the remaining Term,and/or is of a non-traditional nature (such
as,by example,co-promotion agreements),such Facilities Agreement (or Agreements)
must be approved and executed by the City Manager;and (8)if any Facilities Agreement
or Agreements (other than those involving the license,lease or rental of the Facilities for
Events)is to be renewed or entered into at the commencement of a Fiscal Year,such
Facilities Agreement (or Agreements)shall be reviewed in conjunction with the annual
budget review process described in Section 5.3 hereof.
(2)Provided further,that any contract entered into between Global and
an Affiliate of Global,and/or a subsidiary,parent company,and/or sister company (i.e.a
company owned by an entity which is an owner or Affiliate of Global)of Global shall be:
(A)subject to the prior written approval of the City Manager;(8)shall be at terms and for
prices customarily charged for comparable goods supplied and/or services furnished.:
and (C)shall be com petitive within the industry ,subject to submittal of documentation
evidencing the competitive nature of the goods and/or services submitted.
(3)Clarification of Certain Vendor Contracting Obligations.In connection
with any vendor contracts (not including any contracts for the license,lease or rental of
the Facilities)proposed to have a term that extends beyond the remaining term of this
Agreement,or otherwise covered by Section 2.3(c)1)of this Agreement,Global shall
coordinate the procurement of such contracts through the City's Procurement Department,
for approval by the City in accordance with its standard procurement requirements.
(4)Bond Financing.Global acknowledges that the Convention Center
is financed in part with the proceeds of one or more series of tax-exempt bonds,and that,
during the Term hereof,the City may choose,at its option,to finance additional
improvements (whether to the Convention Center or to any or all of the other Facilities)
with tax-exempt bonds (collectively,any present and future tax-exempt bonds
encumbering a Facility or the Facilities shall be referred to as the "Bonds").The City shall
ensure that it is preserving the tax-exempt nature of the Bonds and complying with
applicable Treasury regulations (the "Treasury Regulations")promulgated under the
Internal Revenue Code of 1986,as amended (the "Code").In this regard,Global
acknowledges and agrees that in addition to any other contracts requiring the approval of
the City Manager,to preserve the tax-exempt nature of the Bonds,each of the following
described contracts must be approved by the City Manager,in writing,before execution
thereof by Global:
(i)Any contract relating to the Facilities which grants a leasehold
interest or other real estate interest in the Facilities (other than a short-term lease,license
or rental for an Event at a Facility)or grants a right to use the Facilities on a basis different
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from that of the general public,unless such use satisfies a short term use exception as
described in Section 1.141-3(d)3)of the Treasury Regulations.
(ii)Any contract for the use of the Facilities for Events where the
term of such use exceeds fifty (50)days in the aggregate,including all renewal options.
(iii)Any other contract relating to the Facilities which grants
special legal entitlements to beneficial use of the Facilities or special economic benefits,
within the meaning of Section 1.141-3(b)7)of the Treasury Regulations,unless such
contract satisfies an exception set forth in the Treasury Regulations.
(d)To the extent the City Agreements,and such other licenses,agreements,
commitments,and/or contracts,as contemplated in Section 2.3(c)hereof,are not already
procured,or if such existing contracts expire or are terminated,procure,negotiate,
execute (as manager for the City),administer.and assure compliance with all subsequent
new licenses,agreements,commitments,and/or contracts with respect to the Facilities.
(e)Notwithstanding Sections 2.3 (c),(d),and (e)hereof,or any other provision of the
Agreement,Global shall obtain the prior written approval of the City Manager before
entering into any contract that is a Material Contract.For purposes of this Agreement,a
"Material Contract"is defined as (1)any agreement that requires payments in excess of
One Hundred Thousand Dollars ($100,000)in any Fiscal Year;(2)any contract that
permits or grants to any vendor or other party any right to (A)exclusively provide goods
or services to a Facility or to the Facilities;or (B)advertise or market its role as an
exclusive or official provider of goods or services for a Facility or the Facilities;(3)any
contract that has a term that expires after the end of the Term;(4)contracts for Events
that are owned,operated,promoted,or co-promoted by Global or any of its Affiliates or
subsidiaries.its parent company,or a sister company,or wherein the revenues generated
by an Event are otherwise shared with Global or any of its Affiliates or subsidiaries,its
parent company,or a sister company;(5)any contract between Global and any of its
Affiliates or subsidiaries,its parent company,or a sister company;and (6)a contract for
the use,rental or occupancy of space in a Facility that is not substantially in the form of
the City's standard form agreement for each Facility (attached as Exhibit "E"hereto).
Additionally,a Material Contract shall also include any contract pursuant to which Global
is sub-contracting with a third party for goods or services which Global is charged with
supplying and/or performing under this Agreement;
(f)Follow each Facility's booking policies and hold the master set of all booking
records and schedules (for each Facility).Global shall,from time to time,review the
booking policies for each Facility and recommend changes,if any,to the City.Global's
recommended changes to the Convention Center Booking Policies shall be subject to the
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review and recommendation of the Advisory Board.Notwithstanding the preceding,any
changes and or other amendments to any Facility's booking policies shall be subject to
prior review by tho City Manager and final approval by the City Commission;
(g)(1)Maintain the Facilities (including,without limitation,all structural
components thereof and all electrical,HVAC,life safety,mechanical,plumbing and other
systems and equipment)in a good and clean condition consistent with other similar first-
class facilities managed by Global,and in compliance with all Laws.ordinary wear and
tear excepted.Maintenance responsibilities shall include,without limitation,repairs and
replacements (structural,non-structural capital.and non-capital,but not including Capital
Equipment and Capital Improvements unless funded by the City),and preventive
maintenance,and equipment servicing.
(2)Global shall be responsible for ensuring that all maintenance.
repairs,and replacements,shall be of a quality and class at least equal to that of the item
being maintained,repaired,or replaced;provided that the City shall be responsible for,
with cooperation and assistance of Global,undertaking all Capital Improvements and
Capital Equipment purchases.as provided in Section 5.7.
(3)Notwithstanding anything in this subsection 2.3(g)or in the
Agreement.at no time shall the maintenance of a Facility fall below the minimum
standards required by Exhibit "F",attached hereto.
(4)At all times during the Term hereof,Global shall maintain in full
force and effect service contracts with qualified and licensed service providers with
respect to HVAC,roof,and elevator systems.
(5)Global shall keep on-site maintenance manuals and records
reflecting its maintenance activities at each Facility,all of which shall be available for
inspection,upon request,by the City Manager.
(6)Global shall submit to the City Manager,as part of its reporting
requirements pursuant to Section 6.3 hereof,monthly reports specifying all maintenance
work performed during such period.which reports shall be used and relied upon by the
City (through its Facilities and Fleet Management Department or an independent
consultant retained by the City)as part of annual Facility maintenance inspections and
reviews.
(7)Global warrants and represents to the City that,prior to the
Commencement Date.Global has inspected each Facility and hereby accepts each
Facility "AS-IS,WHERE-IS and with ALL FAUL TS."
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(h)Rent,lease,or purchase all equipment and maintenance supplies
necessary for the operation and maintenance of the Facilities;provided that the City,with
direction,cooperation and assistance of Global,shall be responsible for undertaking all
Capital Improvements and Capital Equipment purchases as provided in Section 5.7;
(i)Establish and adjust prices,rates,and rate schedules,for the
aforesaid licenses,agreements and contracts,and any other commitments relating to the
Facilities and to be negotiated by Global in the course of its management,operation,
maintenance,promotion and marketing of the Facilities.In determining such prices,
rates,and rate schedules.Global shall evaluate comparable charges for similar goods
and services at similar and/or competing facilities to establish a range of prices and rates.
Global shall consult with the City Manager about any proposed adjustments
to the rate schedules at the Facilities.
U)Pay,when due,on behalf of the City,all Operating Expenses from
accounts established pursuant to Sections 5.6 hereof;
(k)After consultation with the City Manager and the City Attorney,and
subject to the prior written approval of the City Attorney,institute,as manager for the City,
and at the reasonable expense of the City,such legal actions or proceedings necessary
or appropriate in connection with the operation of the Facilities,including,without
limitation.to collect charges,rents or other revenues due to the City,or to cancel,
terminate or sue for damages under any license,agreement,commitment or contract,for
the breach thereof or default thereunder;
(I)Provide day-to-day administrative services in support of its
management activities consistent with such supervisory services as necessary to ensure
that the Facilities shall be operated in a first class manner and with standards comparable
to other first class facilities comparable to the Facilities including,without limitation,the
acquisition of services,equipment.supplies and facilities,internal budgeting and
accounting,maintenance and property management,personnel management,record-
keeping,collections and billing,and similar services;
(m)Engage in such advertising,solicitation.and such other marketing
and promotional activities,as Global deems necessary to promote and market the
Convention Center,conventions,trade shows,and other Events.Global shall work with
the GMCVB,Facility users.and/or such City boards,agencies,and committees as may
be determined by the City Manager,in his or her sole judgment and discretion,to market
and promote the Facilities,and engage in all future activities necessary to develop and
maintain current and relevant strategic marketing plans.Global also shall submit to the
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City,no later than October 1 of each Fiscal Year.an update to the strategic five (5)year
plan for marketing and promotion of each Facility,as required in Section 6.4 hereof;
(n)Notwithstanding subsection (m)above,or any other provision of this
Agreement,Global shall not engage in the selling of sponsorships,advertising inventory,
product rights,or naming rights for the Facilities without the prior written approval of the
City Manager or (if required pursuant to the City Code)of the City Commission.The City
reserves all so-called "naming rights"(i.e.the right to name the Facilities or portions
thereof),and all revenues derived therefrom,to any and all exterior portions of the
Facilities including,without limitation,any sponsorship names and/or rights in connection
with such naming rights.The City also reserves approval over all naming rights to any
and all interior portions of the Facilities including,without limitation.any sponsorship
names and/or rights in connection with such naming rights,and all revenues derived
therefrom;except that revenues from interior naming rights and/or sponsorship
agreements negotiated by Global which (as provided in the terms contained therein)are
intended to be effective for a limited number of years (as opposed to on an indefinite or
permanent basis),which may or may not exceed the Term,may be included by Global
as Gross Operating Revenues,but only as received,on a year to year basis.
Notwithstanding anything in this subsection (n),Global shall not be precluded from
allowing Event sponsors from using temporary banners and temporary signage in the
exterior and/or interior portions of the Facilities throughout the duration of the Event,
subject to the prior written approval of the City Manager.Notwithstanding anything in this
subsection (n)or in this Agreement,no sponsorships,advertising,product rights,and/or
naming rights negotiated by Global,and/or temporary banners or temporary signage
negotiated by Global for Event sponsors,shall include the names of any company selling
the following types of products ("Prohibited Names"):guns,tobacco,or sexual products;
(o)Engage a third party (currently Smart City)to operate the Convention
Center's telephone,computer.internet and all other telecommunications services,
systems,storage,and security;
(p)Global shall include a provision in the Event Planning Guide notifying
all clients that the City may activate or create a display,in the public pre-function space
and on all digital assets,at no cost to the City or the Convention Center customer.
(p)Maintain ongoing relationships with various boards and committees
of the City.including,without limitation,the Advisory Board;
(q)Maintain on ongoing relationship with the GMCVB;
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(r)Act as a collection agent for the City on sales taxes,and remit such
sales taxes to the State of Florida;
(s)Immediately inform the City of any condition of which Global
becomes aware which Global believes impairs the structural soundness or sound
operating condition of a Facility.It is understood that the City will make its own
determination as to the structural soundness of a Facility,or any other defect that might
be noted by Global,and as to the necessity for repair.The City may,subject to
appropriation,make available funds necessary to correct such a condition,as,where,if,
and to the extent that the City deems any repair or correction is necessary;provided,
however,that to the extent that such a condition materially interferes with Global's ability
to manage the Facility,Global shall have the right to terminate the Agreement pursuant
to Section 12.2 hereof
(t)Global shall have the right to act without consent of the City in
situations which Global determines to be an emergency with respect to the health,safety,
welfare,and protection of the general public,including spending or committing funds held
in a Facility account described in Section 5.6 hereof,even if such expenses are not
budgeted;provided,however,Global shall have no obligation under any circumstance to
spend or commit funds,other than funds then available in such Facility account,for any
such purpose.Immediately following such action,Global shall inform the City Manager
of the emergency situation and the action taken,and the City shall pay Global,or deposit
into such Facility account,the amount of funds,if any,spent or committed by Global
pursuant to this subsection (t),in excess of budgeted amounts.
(u)Global shall not sub-lease or license any portion of a Facility to other
than short-term users.Without limiting Global's and/or the City's rights to require any and
all necessary agreements and documentation from users of a Facility,Global shall require
that all users of the Facility provide certificates of insurance evidencing appropriate
insurance.as required by "Insurance Requirements for Users/Lessees of the Facilities,"
attached as Exhibit "H"hereto.Copies of these certificates are to be furnished to the City
Manager.Such insurance is to be kept in force at all times by all lessees,licensees,
users,and concessionaires.All such liability policies shall name the City of Miami Beach,
Florida,and Global as additional insureds.Without limiting Global's and/or the City's
rights to require any and all necessary agreements and documentation from users of a
Facility,Global shall utilize the City's standard form agreements for the use,rental or
occupancy of space in each Facility (as attached in Exhibit "E"hereto)
2.4 [Intentionally Omitted]
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2.5 Right of Entry Reserved.
Representatives of the City shall have the right,upon reasonable notice to
Global,to enter all portions of a Facility to inspect same;to observe the performance of
Global of its obligations under this Agreement;to install,remove,adjust.repair,replace
or otherwise handle any equipment,utility lines,or other matters in,on,or about the
Facilities;or to do any act or thing which the City may be obligated or have the right to do
under this Agreement or otherw ise (i.e.acting in its proprietary and/or regulatory
capacity).The City shall not unreasonably interfere with the operations of Global
hereunder,and the City shall use reasonable commercial efforts to ensure that its actions
are conducted such that disruption of Global's operations shall be kept to a minimum.
Nothing contained in this Section is intended or shall be construed to limit any other rights
of the City under this Agreement.Nothing in this Section shall impose or be construed
to impose upon the City any independent obligation to construct,maintain or make
repairs,replacements,alterations,additions or improvements,or create any independent
liability for any failure to do so.
3.Term and Renewal Term.
3.1 Term .
The Initial Term of this Agreement shall commence at 12.01 A.M on
October 1,2024 ("Commencement Date"),and end at midnight on September 30,2029.
unless earlier term inated pursuant to the provisions of this Agreement.
3.2 Renewal Term.
The City shall have the right,at its sole option and discretion,to extend this
Agreement for a single two-year renewal term (the "Renewal Term ")to be exercised by
giving written notice to Global of such intention not less than ninety (90)days prior to the
expiration of the initial Term.In no event shall the term of this Agreement extend beyond
September 30,2031,without the prior approval of the City Commission.
4.Global's Compensation.
4.1 Management Fee
(a)As consideration to Global for providing the services herein.the City shall pay
Global during the Term hereof,an annual base management fee (the "Management Fee")
for the perform ance of the services hereunder with respect to each Fiscal Year.For the
first (1°')Fisca l Year,the Management Fee shall be in the amount of $360,000,including
$15,000 for the management of Collins Canal Park and the Collins Canal Mangroves,
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and $20,000 for the management of the Carl Fisher Clubhouse and Annex.The
Management Fee,including fees for the management of Collins Canal Park,Collins Canal
Mangroves,Carl Fisher Clubhouse and Annex,for each succeeding Fiscal Year shall be
the same as for the preceding Fiscal Year (measured on a non-prorated basis)subject to
an upward adjustment each Fiscal Year of the lesser of the current year CPI or three
percent (3%).
(b)The Management Fee shall be payable in equal monthly installments due on or
before the last day of each month during the Fiscal Year,and Global shall be entitled to
draw such amounts from the account described in Section 5.6.
(c)The Management Fee shall be subject to further upward adjustment,as mutually
agreed to by the parties,in the event the City elects to have Global operate,manage,
maintenance,market,and promote Additional Facilities,as provided in Section 2.2(b)
hereof.
4.2 Executive Compensation.
(a)Executive Compensation Amount.As part of the development of each annual
operating budget for a Fiscal Year pursuant to Section 5.3 hereof,the City and Global
agree to determine and set,in writing,the amounts of Executive Employee Salaries for
Executive Level Employees of Global and any Related Party of Global at the Facilities to
be paid in any such Fiscal Year.which amounts shall be binding against the City and
Global (the "Executive Compensation Amount");provided that the compensation amounts
in subsequent Fiscal Years shall not exceed the amounts for the immediately preceding
Fiscal Year by more than ten (10%)percent.
The Executive Compensation Amount shall be paid to applicable Executive Level
Employees from the account described in Section 5.6 on the same basis as those of other
employees of Global at the Facilities are paid.
(b)Executiye Employee Benefit/Bonus Amount The Executive Level Employees of
Global and any Related Party of Global at the Facilities shall be entitled to receive the
Executive Employee Benefit/Bonus Amount,which Amount shall be paid or shall accrue.
as applicable,to the Executive Level Employees,on the same basis as those of other
employees of Global at the Facilities are paid or accrue.Under no circumstances shall
any portion of the Executive Employee Benefit/Bonus Amount be based to any extent on
the net profits of any Facility managed by Global pursuant to this Agreement.
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4.3 Incentive Fee.
(a)Amount.In addition to the Management Fee,Global shall be entitled to
receive an annual incentive fee ("Incentive Fee")each Fiscal Year,pursuant to the terms
of Exhibit "J",during the Term and any Renewal Term of the Agreement.
(b)Payment.The Incentive Fee shall be payable to Global within 120 days of
the end of a Fiscal Year.Global will thereupon be entitled to deduct the amount of such
Fee from the account described in Section 5.6 hereof;provided that,to the extent that
Global projects that such a deduction would leave insufficient funds in such account to
cover Operating Expenses for the remainder of the then-current fiscal quarter,Global shall
be entitled not to deduct all or a portion of such fee from such account,and,upon notice
thereof from Global,the City shall promptly pay Global the amount of the Fee that has not
been deducted from such account.
4.4 Limitation.Notwithstanding anything to the contrary set forth herein,in no event
shall the sum of (i)the Incentive Fee,plus (ii)the Executive Benefit/Bonus Amount
payable with respect to any Fiscal Year,exceed the sum of (x)the Management Fee,
plus (y)the Executive Compensation Amount payable with respect to such Fiscal Year.
5.
5.1
Funding;Budgets;Bank Accounts.
Operating Funds.
Subject to Section 5.2 hereof,following the approval of the annual operating budget for a
Fiscal Year (including,without limitation,any annual operating budget applicable to the
first Fiscal Year during the Term hereof),the City shall make available to Global funds
necessary to pay all Operating Expenses incurred or accrued in such Fiscal Year.To the
extent that Gross Operating Revenues during a calendar month are insufficient,to cover
Operating Expenses and with respect to the first quarter of a Fiscal Year,the amount of
the projected Incentive Fee payable pursuant to Section 4.3 hereof for the prior Fiscal
Year ("Cash Flow Shortfall")for such period,the City shall advance funds to Global as
follows:Within thirty (30)days following the end of a month,Global will submit to the City
Manager,for his or her approval.a statement/invoice summarizing the deficit or surplus
in a Facility account (described in Section 5.6 hereof)over the agreed upon imprest
combined Facility account balance for the Convention Center.Such imprest amount shall
not exceed $1,200,000,and will represent the combined balance of the Convention
Center Facility account (Convention Center)at the end of each month.If,at the end of
such month,the combined operating balance is greater than $1,200,000,the surplus
amount over $1,200,000 will be given back to the City in the form of a check,accompanied
by a statement/invoice with appropriate bank reconciliations for both operating accounts
as back up.If,at the end of such month,the combined operating balance is less than
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$1,200,000,the deficit and the appropriate bank reconciliations documenting such deficit
will be invoiced to the City for payment.
5.2 Non-Funding.
(a)The City shall have no obligation to provide funds for the payment of Operating
Expenses incurred or committed for after the date Global receives written notice (an
"Appropriation Deficiency Notice")of the fact that insufficient funds or no funds have been
appropriated for a Facility or Facilities.
(b)If the Appropriation Deficiency Notice is of insufficient funds,the City shall pay all
Operating Expenses incurred or committed for after such date which are within the
aggregate level of appropriated funds specified in the Appropriation Deficiency Notice.
The City shall pay all Operating Expenses incurred or committed for prior to the date
Global receives the Appropriation Deficiency Notice.Any failure by the City to provide
funds (beyond the aggregate level of appropriated funds)for the payment of Operating
Expenses incurred or committed for after Global receives an Appropriation Deficiency
Notice shall not be a breach of or default under this Agreement by the City.
(c)If the City appropriates funds at (or reduces appropriated funds to)a level that,in
Global's reasonable business judgment and discretion,materially renders its continued
management of a Facility not economically viable for Global,Global may,at its option.
either (i)continue management of the Facility at the appropriated reduced funding
reduced level;or (ii)terminate this Agreement pursuant to Section 12.2 (a)(with the effect
set forth in Section 12.3).
5.3 Annual Budget;Cash Flow Budget.
(a)As part of the Annual Management Plan described in Section 6.2 hereof,on or
before the date specified by the City Manager each year,Global will prepare an annual
operating budget for each Facility for the next Fiscal Year to meet the scope of services
under this Agreement.Such budget shall contain appropriate line items for revenues and
expenses and the projected net operating deficit or surplus.Each such budget shall be
submitted together with details,including,without limitation,salary ranges for each Fiscal
Year,and the benefits packages to be offered to Global employees and funded by the
City as an Operating Expense.
(b)Global shall prepare and submit to the City Manager,prior to June 1°of each
Fiscal Year.an annual cash flow budget for the succeeding Fiscal Year based upon the
approved operating budget for such Fiscal Year.The City shall transfer to Global,on a
monthly basis,those funds so approved and necessary for the operation,management,
maintenance.marketing,and promotion of each Facility (including,without limitation,the
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Operating Expenses for such month),and Global shall deposit such funds,together with
Gross Operating Revenues of the respective Facility collected by Global,in that Facility's
account.
(c)The annual budgets referred to in Sections 5.3 (a)and (b)hereof shall be reviewed
by,and are subject to the approval of,the City Manager,and the Mayor and the City
Commission,respectively.Global recognizes that the City is a municipal corporation
created pursuant to the laws of the State of Florida and is bound by general and special
laws pertaining to its budget process and the appropriation and expenditure of funds.
Therefore,Global shall participate in the City's budget process,including,without
limitation,an administrative review,a review by the City's Budget Advisory Committee,
City Commission review,and review and comment by citizens at two (2)public hearings
in the month of September,prior to approval of any proposed Facility operating budget.
During the Term of this Agreement,the City Manager shall notify Global of any changes
to the annual operating budget and the cash flow funding budget of a Facility for the
succeeding Fiscal Year,proposed by Global {and with such changes,if any,as are made
by the City prior to October 1°of each Fiscal Year).Such budgets shall be the Approved
Budgets for the following Fiscal Year;provided that if the annual operating budget or the
annual cash flow budget of a Facility,as proposed by Global,is modified or reduced by
the City in a manner which,in Global's reasonable business judgment and discretion,
would materially impair Global's ability to manage the Facility,then Global shall have the
right to terminate this Agreement pursuant to Section 12.2 (a)(with the effect set forth in
Section 12.3).
(d)The parties acknowledge that,prior to the Commencement Date of this
Agreement,Global has provided the City a proposed operating budget for the first Fiscal
Year.Such proposed budget shall be treated in the same manner and create the same
rights as obtained following the submission of annual budgets as described in Section
5.3(c)hereof,including the approval rights set forth in such section.Once approved,such
budget {with such changes as are made to such budget through the approval process)
shall become the Approved Budget for the first Fiscal Year.
5.4 Budget Modifications Initiated by Global.
Global may submit to the City Manager,for review and approval by the City
Manager and the Mayor and the City Commission.respectively,at any time prior to the
close of a Fiscal Year.a supplemental or revised annual operating budget or cash flow
budget for such Fiscal Year.Upon the approval of the City Manager and the Mayor and
the City Commission of such supplemental or revised budget,the Approved Budget for
such Fiscal Year shall be deemed amended to incorporate such supplemental or revised
budget.The Approved Budget may only be amended as set forth in Section 5.5 hereof,
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or in the two preceding sentences of this Section 5.4,except that Global shall have the
right to amend the Approved Budget as may be necessary or appropriate as the result of
the scheduling by Global of additional Events at a Facility (and the receipt of additional
Gross Operating Revenues and/or the incurrence of additional Operating Expenses
arising from the scheduling of additional Events at that Facility)as long as,prior to the
scheduling of such Event(s),Global has a reasonable expectation that the projected Net
Operating Loss for the Fiscal Year.as set forth in the Approved Budget,would not be
increased,or that the Net Operating Profit for the Fiscal Year,as set forth in the Approved
Budgets,would not be decreased,as a result of such additional Event(s}.
5.5 Budget Modifications Initiated by the City.
In the event that it appears reasonably likely,in any Fiscal Year during the Term
hereof,that the actual Net Operating Loss for such Fiscal Year will be larger than
projected in the annual operating budget for such Fiscal Year,or that the actual Net
Operating Profit for such Fiscal Year will be less than projected in the annual operating
budget for such Fiscal Year,the City Manager may request from Global a plan for
reduction of Operating Expenses to a level consistent with the budgeted Net Operating
Loss/Profit amounts.Global shall forthwith comply with any such expense reduction
requested by the City Manager,and the Approved Budget for such Fiscal Year shall be
modified accordingly;provided that if the annual operating budget or annual cash flow
budget is modified in a manner which,in Global's reasonable business judgment and
discretion,would materially impair Global's ability to manage the Facility,Global shall
have the right to terminate this Agreement pursuant to Section 12.2(a)(with the effect set
forth in Section 12.3),and provided further that Global shall not be construed to have
breached its obligations under this Agreement if such alleged breach has been caused
by the limitations in the Fiscal Year's budget.
5.6 Receipts and Disbursements.
Global shall establish and maintain.in one or more depositories of a banking
institution in Miami Beach designated by the City Manager,one or more operating bank
accounts for each Facility,in the name of the City,with Global as manager,and with
signature authority in such employees of Global as Global shall determine.All revenues
collected by Global from the operation of a respective Facility shall be deposited into such
accounts and Operating Expenses (other than Operating Expenses to be paid from an
account described in Section 5.7 hereof)shall be paid by Global as manager for the City
from such accounts.All revenues collected by Global arising from operation of a Facility,
including,without limitation,Facility or equipment rentals,utility rental agreements,or any
other source.are the sole property of the City.held in trust by Global for the City for
application as provided herein.Any amounts remaining in such accounts upon
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termination of this Agreement (for any reason),after payment of all outstanding Operating
Expenses.shall be promptly paid by Global to the City.
5.7 Capital improvements,Capital Equipment
The obligation to pay for,and authority to perform,direct and supervise,Capital
Improvements and Capital Equipment purchases shall remain with the City,and will not
be considered Operating Expenses.The Annual Management Plan submitted pursuant
to Section 6.2 hereof shall include Global's recommendation for Capital Improvements
and Capital Equipment purchases to be accomplished during the year and shall be
accompanied by an estimate of the cost of all such items and projects and a request that
the City budget funds therefore.Notwithstanding the preceding or anything contained in
this Agreement,the City shall retain the sole discretion and authority to determine
whether.and to what level.to fund Capital Improvements and Capital Equipment
purchases for a Facility.
Notwithstanding the preceding paragraph or anything contained in this Agreement,
Global shall,at the request of the City Manager,pro-actively participate,at a corporate
level,and including the general manager.with {and/or,where requested.on behalf of)the
City in future discussions relating to any proposed long-term expansion and/or
improvements for the Convention Center.
Global shall adopt a Facilities Condition Assessment software to help track the
health and useful service life of Facilities'building systems.
5.8 Limitation of Global Liability.
Notwithstanding any provision herein to the contrary,and except for Global's
express indemnification undertakings in Section 8.1 hereof,its express reimbursement
undertakings in Section 6.1(b).and the internship fund contribution in Section 5.10,Global
shall have no obligation to fund any cost,expense or liability with respect to the operation,
management,marketing,and promotion of the Facilities.Furthermore,the parties agree
that Global's obligations under this Agreement are subject in all respects to the limitations
of the City approved Operating and Capital Budgets.and are contingent upon and subject
to the City making available,in a timely fashion,the funds budgeted for and/or reasonably
required by Global to carry out such obligations during the Term.Furthermore,Global
shall have no liability with respect to the failure of the terms of this Agreement to comply
with the Code or the Treasury Regulations.Notwithstanding the preceding sentence,
nothing in this Section 5.9 shall be deemed to waive any liability that Global may have as
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a result of any act,omission,or failure to perform by Global under this Agreement,which
results in non-compliance with the Code or the Treasury Regulations.
5.9 Global Capital Contribution/Scholarship Contribution/Public Benefits/Green
Initiatives/Public Art.
(a)Internships.Beginning with the Fiscal Year commencing October 1,2024,Global
shall contribute to the City Twenty Thousand Dollars ($20,000)annually during the Term
hereof toward the establishment of an internship fund,which will give preference to
qualifying in-need Miami Beach residents pursuing a career in facility management and/or
the hospitality and tourism industry (the "Internship Contribution").Said fund will be
administered by the City and Global will use good faith,diligent efforts to identify and
recommend qualified applicants.Payment of the Internship Contribution shall be made
within thirty (30)days of the commencement of each Fiscal Year during the Term hereof,
beginning with the Fiscal Year commencing October 1,2024.
(b)Qther Public Benefit(s)to be Provided by Global Events
(1)Each Fiscal Year during the Term hereof,Global shall produce a
minimum of five (5)events,including,but not limited to,Senior events.a
Teacher Appreciation Event,and other comparable size event(s)as
determined by the City,and shall be considered a City Use pursuant to
Section 13.1(a).and the City shall be responsible for any direct out-of-
pocket (or other)expenses incurred in connection with these events;
provided,however,Global shall not be charged any expense for utilities in
connection with these events.
ii.Events shall be free and open to the public,and the Teacher Appreciation
Event shall be open to all Miami Beach school teachers and
administrators.
iii.Global shall provide all staffing for the Events.
v.Global shall have the ability to secure sponsors or other revenue
generating activities or events which would be considered Gross Operating Revenue:
provided that such activities and/or events are ancillary to,related to,and/or otherwise
compliment the Events (i.e.senior lifestyle exhibits,health and fitness expo,etc.).
(c)Sustainability
(1)Global shall use commercially reasonable efforts to implement the use
of so-called "green"cleaning chemicals.
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(2)Global shall use commercially reasonable efforts to replace paper
products with products manufactured from recycled waste.
(3)Custodial and Building Maintenance Services,Global shall,so long as the
following can be done without incurring any additional labor costs:
a.Separate waste materials including recycling and composting
i.Track related metrics
ii.maintain a full recycling program including paper,
cardboard,glass,metal cans,and plastics.
iii.Divert waste as feasible,through recycling of materials
and working with local food banks,shelters,or nonprofits
for donation of materials and leftover food.
b.Any equipment and fixtures that are replaced should be
energy/water efficient
i.Third-party certifications:EnergyStar,WaterSense
c.Benchmark energy and water use through Energy Star Portfolio
Manager
i.Join BE305 program to take advantage of educational
resources
d.Utilize environmentally friendly cleaning products
i.Environmental Protection Agency (EPA)certifications:
Safer Choice,Design for the Environment (DfE)
httpsy/wywy_epa gov'greenerproducts/identifying-
greener-gleaning-products
(4)Capital Improvements,Global shall:
a.Identify opportunities for on-site renewable energy project(s)and
energy efficiency improvements.
b.Identify opportunities for on-site stormwater management projects
and flood mitigation projects,including opportunities for green
infrastructure.
(5)Procurement and Contract Management,Global shall:
a.Encourage the procurement of environmentally preferred products
and services,as outlined in the city's Sustainable and Resilient
Procurement Policy (https__yyyyy_mbrismngabgye com/climate-
mitigation/sustainable-and-resilient-procurement/).
(6)Groundskeeping/Landscaping,Global shall:
a.Follow Florida Friendly Landscaping Principles
(https_/yyyyy_mbrsmgaboye_corn_clumgtg_adaptation/green-
infrastructure'native-florda-friendly-landscaping')
b.Mitigate extreme heat impacts on grounds through strategies like
planting canopy trees and providing shade structures
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(7)Technology,Global shall:
a.Recycle or donate old equipment or devices,as feasible
(8)ParkingfTransportation Operations,Global shall work with the City for
development of a transportation management plan.
(d)Public Art/PhotographyNideography
(1)Care and Maintenance of Public Art
a.The Public Art located throughout the Facilities is part of the City of Miami
Beach's Art in Public Places (AiPP)collection.Global shall be
responsible for:
i.Using commercially reasonable efforts (including requiring each
show organizer)to ensure proper care is observed by event staff,
vendors,licensees,invitees,guests,etc.of such art;
ii.Immediately notifying the City if damage should occur to any
artwork.Global shall include a provision in the Event Planning
Guides that clients are responsible for any damage to public
artwork directly caused by their employees,agents,vendors,
licensees,and invitees.
iii.Cleaning:
1.Neither Global nor any show organizer shall attempt to
clean or maintain the artwork.
2.Works of art requiring specialized treatment or upkeep shall
be treated by qualified restoration professionals.The City
will be responsible for assessing the damage and
determining the repair procedures.
iv.Assessments:
1.The City will conduct regular site visits to the Public Art
before,during and after events,to assess the condition of
the Public Art.The condition of the Public Art will be
documented through AiPP time-stamped photographs and
videos.
b.Photography and Videography of Public Art For Commercial Purposes -
all copyrights,trademarks,service marks,logos and intellectual property
rights in and to the artwork,including any right to commercially exploit the
same (all of the foregoing,collectively and individually,the "Intellectual
Property")shall be the exclusive property of the artist(s)who created the
Public Art.
c.Reproduction of the Public Art.Any reproduction of the Public Art for
purposes (including on merchandise or in commercial advertising for third
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party products)shall be subject to the prior written approval of the artist(s)
who created the Public Art.Global shall include in its agreements with
event organizers language acknowledging the foregoing provision of
subparagraph (b)and this subparagraph (c).In connection with any such
reproduction and publication by a third party,the party shall be solely
responsible for arranging any consent and/or credit with Artist,and neither
the City nor Global shall have any liability to Artist and/or to third parties
as a result of any failure by third parties to obtain authorization by Artist.
or give credit to Artist,for such third party uses.
d.List of Public Art as of October 1,2024:
i.Farah Al Qasimi Plant Market/Stray Flowers in Swimming Poof/Still
Life with Sample Text and Pina Coladas
ii.Amoako Boafo Cobalt Blue Earring
iii.Ebony G.Patterson ..as the garden secrets a swarm of monarchs
feast
Iv.Ellen Harvey Atlantis
v.Joseph Kosuth Located Worid
vi.Sanford Biggers Somethin'Close to Nothin'
vii.Juana Valdes Colored Bone China Rags
viii.Anneke Eussen It's Alright
ix.Jeep van Lieshout Humanoids
x.Sarah Morris Morris Lapidus
xi.Franz Ackermann About Sand
(2)Signage and Advertising.Global shall ensure no signs or advertising identifying
Global (its agents,principals,parent company,etc.)or its subcontractor,
vendors,licensees,sponsors,invitees shall be placed on the premises without
written approval by the City.Global shall ensure any signage and advertising is
in compliance with any existing or developed signage agreement with the City
for the Facilities.
6.Records,Audits and Reports.
6.1 Records and Audits.
(a)Global shall keep full and accurate accounting records relating to its activities at
the Facilities,in accordance with generally accepted accounting principles.Global shall
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maintain a system of bookkeeping adequate for its operations hereunder.Global shall
give the City's authorized representatives access to such books and records,all of which
will be maintained at the Convention Center,during reasonable business hours and upon
reasonable advance notice.Global shall keep and preserve for at least three (3)years
following each Fiscal Year,or for as long as such records are required to be retained
pursuant to Florida Public Records Law (whichever is longer),all sales slips,rental and/or
other use agreements,purchase orders,sales books,credit card invoices,bank books or
duplicate deposit slips,and other evidence of Gross Operating Revenues and Operating
Expenses for such period.In addition,on or before October 31°following each Fiscal
Year during the Term hereof,and as required by the City pursuant to its annual financial
audit(s)of the Facilities,Global shall furnish to the City unaudited financial statements,
including a balance sheet.a statement of profit and loss.and a statement of cash flow,
for each Facility,for the preceding Fiscal Year,prepared in accordance with generally
accepted accounting principles.The City shall thereafter cause such statements to be
audited by,or on behalf of,the City,which audit shall contain an opinion expressed by
the independent auditor of the accuracy of the financial records kept by Global and of
amounts due to the City.The audit shall also provide a certification of Gross Operating
Revenues and Operating Expenses for such Fiscal Year.The City audit shall be
conducted by a reputable firm selected by the City.Notwithstanding anything to the
contrary herein,the cost of such audit shall be a City expense (and not an Operating
Expense).
(b)Notwithstanding subsection (a)above,the City Manager shall have the right,at
any time (and from time to time),to cause nationally recognized independent auditors to
audit all of the books of Global relating to Gross Operating Revenues and Operating
Expenses,including,without limitation,cash register tapes,credit card invoices,duplicate
deposit tapes,and invoices.The costs incurred by the City in conducting such audit shall
be for the City's account and shall not be considered an Operating Expense,except as
otherwise provided in the remainder of this paragraph.If any such audit demonstrates
that the Gross Operating Revenues or Operating Expenses reflected in any financial
statements prepared by Global and audited as specified in subsection (a)above,are
understated (in the case of Operating Expenses)or overstated (in the case of Gross
Operating Revenues),in either case by more than five percent (5%),Global shall
promptly pay to the City the reasonable cost of such audit.In addition,Global shall
promptly refund to the City any portion of the Incentive Fee paid for the Fiscal Year
concerned which is attributable to an understatement of Operating Expenses or
overstatement of Gross Operating Revenues,or both,as the case may be,whether or
not the understatement or overstatement or both exceeds five percent (5%)of Operating
Expenses or Gross Operating Revenues,respectively.The City specifically reserves the
right to withhold or delay any funds to Global if the previous audited findings have not
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been satisfactorily resolved;however,any undisputed compensation owed to Giobai must
be paid at least annually.
6.2 Annual Management Plan
(a)Global shall provide to the City,on or before May 1 of each Fiscal Year during the
Term,a draft Annual Management Plan,and on or before August 1 of each Fiscal Year
during the Term hereof,a final Annual Management Plan addressing each Facility,which
shall include,without limitation,the annual operating budget (described in Section 5.3
hereof)for the next Fiscal Year.information regarding Global's anticipated operations for
such Fiscal Year,including revenue projections.planned operating maintenance activities
by Global,requested Capital Improvements and Capital Equipment purchases (and an
anticipated budget therefore),anticipated Events,anticipated sales,marketing and
promotional activities;planned equipment and furnishings purchases:and an updated
inventory of all Capital Equipment (including.without limitation,furniture,fixtures and
equipment)at each Facility.
The Annual Management Plan shall be subject to review,comment.and approval by the
City Manager.Global shall have thirty (30)days from receipt of the revised Plan from the
City to incorporate the City's comments into the Plan.Upon approval by the City Manager
of the final Plan,such Annual Management Plan shall constitute the operating program
for Global for the following Fiscal Year.
6.3 Reports.
(a)By the twenty-fifth day of each month during the Term hereof,Global shall provide
to the City a written monthly report.in a form approved by the City Manager (which form
may be similar to that used in other Global-managed facilities),setting forth each Facility's
anticipated activities and financial condition for the upcoming month,and reporting on the
prior month's activities and finances.Such monthly report shall include,without limitation:
(i)A balance sheet,aging report on accounts receivable,and
statement of revenues and expenditures (budget to actual)for such prior month,and year
to date,in accordance with generally accepted accounting principles.Such records and
reports shall also include a comparison of Gross Operating Revenues and Operating
Expenses for the corresponding months in the prior two (2)Fiscal Years;
(ii)Summary of Events held in the prior month and future
bookings scheduled for upcoming month(s),and separate cash receipts and
disbursements reports for each Event held at a Facility during such month.In addition,a
summary of all exit conferences for Events at the Convention Center;completed customer
satisfaction surveys;and sales and marketing reports,and any updates thereto,as also
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required pursuant to the Marketing and Promotion Plan in Section 6.4 hereof.A copy of
the portion of the monthly report pertaining to the Convention Center also shall be
provided to the Advisory Board.
(iii)A report specifying all maintenance work performed at each
Facility during the prior month,and work planned for the upcoming month(s)including,
without limitation,with respect to the Comprehensive Preventive Maintenance Program
and the maintenance of Capital Equipment,in accordance with the Minimum Operating
and Maintenance Standards (attached hereto as Exhibit "F").A copy of the portion of the
monthly report pertaining to the Convention Center shall also be provided to the Advisory
Board.
(iv)A listing of any incentives given,or fees waived,by Event,at
each Facility in the prior month and upcoming requests;and
(v)Disclosure of any third-party commissions (whether paid or
exchanged for in-kind services)and report of any trades and/or barters in the prior month.
(b)On or before June 1st of each Fiscal Year during the Term hereof,Global shall
provide,or cause to be provided,to the City,as part of its Annual Management Plan
required pursuant to Section 6.2 hereof,an inventory of Capital Equipment for each
Facility.
(c)Upon receipt thereof from the depository bank(s)described in Sections 5.6 hereof,
Global shall provide,or cause to be provided.to the City (on a monthly basis).copies of
all bank statements concerning (respectively)the Facility operating account.
(d)Within thirty (30)days after each Fiscal Year,Global shall submit a report to the
City detailing the event planners (the "Planners")used by organizations holding Events
at the Facilities within such Fiscal Year,with such reports to include:
(i)all Events held by each Planner in the reporting period;
(ii)the number of events brought in by each Planner in each
event tier;
(iii)the total discount given for each event in the reporting period;
(iv)the total amount discounted per Planner for the reporting
period;and
(v)a written explanation of the total amount discounted for each
Planner.
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6.4 Five Year Marketing/Promotion Plan.
(a)An update of the Facility's Marketing and Promotion Plan shall be submitted
to the City annually on October 1°of each Fiscal Year.
Global will collaborate with the City on the development of (and all updates to)the
Marketing and Promotion Plan,and shall solicit comments from the City Manager,as well
as the Advisory Board and the GMCVB (as to the portion of the Plan addressing the
Convention Center),and such other agencies,boards and committees as the City
Manager may deem necessary,in his/her sole discretion and judgment.
(b)The Marketing and Promotion Plan shall address,in detail,Global's
approaches,efforts,and timelines for accomplishing the following marketing and
promotional obligations (as part of Global's comprehensive approach to marketing the
Facilities):
1)Global shall provide continuously during the Term hereof.an in-
house ad-agency capability to place Event-related advertising.
2)Global shall provide a report on sales and marketing efforts.as
provided for in Section 6.3.
6.5 Special Reports.
Global shall prepare special reports from time to time,at the request of the City
Manager,to the extent that such reports shall cover subject matter which is/are within the
normal scope of Global's services under this Agreement.
6.6 Customer Satisfaction Surveys.
Within ninety (90)days of the Effective Date,Global shall execute an agreement
(the "Survey Agreement,"attached and incorporated hereto as Exhibit "L"upon execution)
with an independent third-party survey company (the Survey Company")for the
collection of customer satisfaction surveys (Surveys")during the Term and any Renewal
Terms.Global shall ensure that the Survey Agreement (1)requires the Survey Company
to prepare and send a customer satisfaction survey to the event organizers of each [vent
within thirty (30)days of an Event ending.(2)grants Global and the City dual access to
the Survey results at all times and (3)provides the parties with a monthly report containing
the results of the Surveys collected for Events held during the previous month.
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6.7 Cybersecurity.
To assist the City in its compliance with Florida Statute 282.3185,Global shall use
good faith efforts to notify the City within twenty-four (24)hours of experiencing a
cybersecurity incident which impacts the City network,or six (6)hours of experiencing a
ransomware incident which impacts the City network.The notification shall include:
(a)a summary of the facts surrounding the cybersecurity incident or ransomware
incident;
(b)the type of data compromised by the cybersecurity incident or ransomware
incident;
(c)the estimated fiscal impact of the cybersecurity incident or ransomware
incident;
(d)the parties other than the City and Global impacted by the cybersecurity
incident or ransomware incident;
(e)in the case of a ransomware incident,the details of the ransom demanded;
and
(f)steps already taken (if any)to resolve the incident.
Global shall notify the City,in a timely manner,of a Global network cybersecurity
incident that may affect City economic security,infrastructure,general security,brand,
reputation,and/or public health and safety.
7.Employees.
7.1 Global Employees.
(a)Global shall select,hire,train,and employ such number of employees as Global
deems necessary or appropriate to satisfy its responsibilities under this Agreement.
Global shall use its best efforts to recruit employees who will be proficient,productive,
and courteous to patrons consistent with standards employed at comparable first-class
facilities.Global shall have authority to hire,terminate and discipline any and all such
personnel working at the Facilities.
(b)General Manager.Global shall assign a competent,full-time general manager to
oversee Global's responsibilities under this Agreement,who shall be based at the
Convention Center.As of the Commencement Date,the general manager shall be
Freddie Peterson.Prior to Global's appointment of any replacement general manager,
Global shall consult with the City Manager with respect to the qualifications of any
proposed candidate(s).The City Manager shall have prior written approval of any
replacement general manager hired by Global (prior to Global finalizing any such hiring).
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(c)Neither the general manager nor any and all other Global employees (whether
based at the Facilities or not)shall,for any purpose,be considered to be employees of
the City,and Global shall be solely responsible for their supe rvision and daily direction
and control,and for setting and paying (as an Operating Expense)their compensation,
federal income tax withholding,and any employee benefits.
(d)Executiye Level Employee Approval.Prior to the appointment of any Executive
Level Employee,Global shall provide resume(s)of candidate(s)and offer the City a
reasonable opportunity to review and comment on final candidates for all Executive Level
Employee (as defined herein)positions/roles prior to hiring.
(e)Should the City at any time and in its reasonable discretion determine,based on
non-discriminatory reasons,that any of Global's employees,including the General
Manager,are a detriment to the operation of the Facilities:(1)Global shall,upo n written
request of the City,meet with the City to discuss the City's concerns,with each party acting
in good faith to resolve the matter,and (2)if despite such good faith efforts the City requires
that Global remove such individual from the Facility,Global shall do so and assign
replacement personnel to the Facility,subject to any approval rights of the City as set forth
in Section 7.1(d).The costs of removing and replacing any such employee shall be an
Operating Expense.
(f)The City acknowledges and agrees that Global may continue to provide and
administer a short-term sales incentive plan for its sales employees,consistent with past
practice.the cost of which shall be included in each Operating Budget.Any such short-
term sales incentive plan shall be included in the Annual Management Plan and subject to
the City's prior written approval,which approval the City may provide or withhold in the
City's absolute discretion.
8.Indemnification and Insurance.
8.1 Indemnification.
(a)Global shall indemnify,hold harmless and defend the City,its officers,agents,
servants,and employees,from and against any claim,demand or cause of action of
whatsoever kind or nature arising out of error,omission or negligent act of Global,its
officers.agents,servants or employees.in the performance of services under this
Agreement.
(b)In addition,Global shall indemnify,hold harmless and defend the City,its officers,
agents,servants and employees.from and against any claim.demand or cause of action
of whatsoever kind or nature arising out of any misconduct of Global,its officers,agents,
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servants or employees,not included in subsection (a)above and for which the City,its
officers,agents,servants or employees,are alleged to be liable.
(c)The indemnification provisions of this subsection 8.1 shall survive
termination and/or expiration of this Agreement.
8.2 Liability Insurance.
(a)For each Facility covered under this Agreement,Global shall secure and deliver to
the City Manager on or before the Commencement Date,and shall keep in force at all
times during the Term of this Agreement,a commercial liability insurance policy,including
public liability and property damage,covering the premises and the operations
thereunder,in the amount of One Million Dollars ($1,000,000.00)for bodily injury,and
One Million Dollars ($1,000,000.00)for property damage,including products and
completed operations and independent contractors.Global shall also maintain Umbrella
liability insurance with a limit of Five Million Dollars ($5,000,000).
(b)Global shall also maintain comprehensive automotive bodily injury and property
damage insurance for business use covering all vehicles operated by Global,and/or its
officers,agents.and employees,in connection with the Facilities,whether owned by
Global,the City,or otherwise,with a combined single limit of not less than One Million
Dollars ($1,000,000.00)per occurrence (including an extension of hired and non-owned
coverage).
(c)On or before the Commencement Date,and continuing thereafter during the Term
hereof,Global shall also maintain:
(i)professional liability insurance with coverage of at least One
Million Dollars ($1,000,000.00)for claims of negligent errors,acts or omissions by Global;
(ii)employment practices liability insurance with coverage of at
least One Million Dollars ($1,000,000.00)for claims relating to the employment practices
of Global at the Facilities pertaining to its employees;
(iii)contingent liquor liability insurance,in the amount of One
Million Dollars ($1,000,000.00),and
(iv)cyber liability insurance.in the amount of Ten Million Dollars
($10,000,000.00),with the City named as an additionally insured party;and
(v)personal advertising liability insurance,in the amount of One
Million Dollars ($1,000.000.00).
Docusign Envelope ID:A3C1657 1-26E5-4974-8F82-893D084620828
(d)Global shall be the named insured under all such insurance policies.The City of
Miami Beach,Florida shall be an additional insured under the insurance policies
described in Sections 8.2(a)and (b)hereof,as its interests may appear.All of the
insurance policies described in this Section 8.2 shall contain a provision affirming Global's
indemnification obligations under Section 8.1 hereof.
(e)Certificates evidencing the existence of the above insurance policies,all in such
form as the City Manager may reasonably require,shall be delivered to the City Manager
on or before the Commencement Date.
(f)Notwithstanding the provisions of this Section 8.2,the parties hereto acknowledge
that the above insurance policies may contain exclusions from coverage which are
reasonable and customary for policies of such type.
(g)Each such insurance policy or certificate shall contain a valid provision or
endorsement stating,"This policy will not be canceled or materially changed or altered
without first giving thirty (30)days'written notice thereof to the City Manager,1700
Convention Center Drive,Miami Beach.FL 33139,sent by certified mail,return receipt
requested."
(h)A renewal binder of coverage (or satisfactory evidence of such renewal)shall be
delivered to the City Manager at least twenty (20)days after an insurance policy's
expiration date except for any policy expiring on the termination date of this Agreement
or thereafter.
(i)Except as provided in Sections 8.5(b)and 8.6 hereof,all insurance procured by
Global in accordance with the requirements of this Agreement shall be primary over any
insurance carried by the City and not require contribution by the City.
8.3 Workers Compensation Insurance.
Global shall at all times during the Term hereof maintain worker's
compensation insurance (including occupational disease hazards)with an authorized
insurance company,through the Florida State Compensation Insurance Fund.or through
an authorized self-insurance plan approved by the State of Florida,insuring its employees
at the Facilities in amounts equal to or greater than required under law.
8.4 Crime Insurance and Performance Guarantees.
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(a)Crime Insurance.Global shall provide to the City,during the Term of this
Agreement,crime insurance coverage covering all of Global's employees under this
Agreement,in the amount of Five Hundred Thousand Dollars ($500,000.00)for each loss,
to reimburse the City for losses experienced due to the acts or omissions of Global's
employees.
8.5 Property Insurance.
(a)The City shall,subject to Section 5.2 hereof,maintain its current
property and hazard insurance covering the premises of each Facility and the City's
personal property located thereon.In addition,the City shall,with respect to the losses
covered by such property and hazard insurance ,waive any subrogation rights that it may
have against Global,and its officers,employees and agents,whether or not the City
self-insures for the losses covered by such insurance.Nothing in this Agreement is
intended to require Global to maintain property and hazard insurance covering the
premises at the Facilities or the City's personal property thereon.
(b)The original or a certified copies of the policies referred to in Section
8.5(a)(with all required policy endorsements),plus certificates evidencing the existence
thereof,shall be delivered to Global on or prior to the Commencement Date.
Notwithstanding the provisions of Section 8.5(a),the parties hereto acknowledge that the
above policies may contain exclusions from coverage which are reasonable and
customary for policies of such type.Each such policy or certificate shall contain a valid
provision or endorsement stating,"This policy will not be canceled or materially changed
or altered without first giving thirty (30)days'written notice thereof to "Global Spectrum,
L.P.,Risk Management Director,150 Rouse Blvd.,Philadelphia.PA 19112,sent by
certified mail,return receipt requested."
(c)A renewal binder of coverage (or satisfactory evidence of such
renewal)shall be delivered to Global at least twenty (20)days after a policy's expiration
date.except for any policy expiring on the termination date of this Agreement or
thereafter.
8.6 Certain Other Insurance.
If any of the City Agreements consist of agreements with independent
contractors to provide services at a Facility (or at the Facilities),in renewing any such City
Agreement,the City Manager shall use reasonable efforts to cause such contractors to
name Global as an additional insured under any insurance maintained by such
contractors pursuant to the terms of such City Agreements and,in such event,to deliver
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to Global promptly after request therefore a certified copy of such policy and a certificate
evidencing the existence thereof.In addition,if Global enters into any agreements during
the Tenn of this Agreement with any independent contractors for the provision of services
at a Facility (or at the Facilities),Global shall have the right to reasonably require such
contractors to name Global (in addition to naming the City of Miami Beach,Florida)as an
additional insured under any insurance required by Global thereunder and to deliver to
Global,prior to the performance of such services,a certified copy of such policy,and a
certificate evidencing the existence thereof.
9.
9.1
Ownership of Assets.
Ownership.
The ownership of buildings and real estate,technical and office equipment
and facilities,furniture,displays,fixtures,vehicles and similar tangibie property iocated at
each Facility shall remain with the City.Ownership of and title to all intellectual property
rights of whatsoever value,held in the City's name,shall remain in the name of the City.
The ownership of consumable assets (such as office supplies and cleaning materials)
purchased with Gross Operating Revenues or City funds shall remain with the City,but
such assets may be utilized and consumed by Global in its performance of services under
this Agreement.The ownership of data processing programs and software owned by the
City shall remain with the City,and the ownership of data processing programs and
software owned by Global shall remain with Global.Global shall not take or use,for its
own purposes,customer or exhibitor lists or similar materials developed by,or on behalf
of,the City for the use of the Facilities,unless prior written consent is granted by the City
Manager.Ownership of equipment,furnishings,materials,or fixtures not considered to
be real property and other personal property purchased by Global with City funds for use
at (and for)a Facility,shall vest in the City automatically and immediately upon purchase
or acquisition.Any assets of the City including,without limitation,those described herein,
shall not be pledged,liened,encumbered or otherwise alienated or assigned.Global will
not claim any depreciation or amortization deduction,investment tax credit,or deduction
for any payment as rent with respect to any portion of the Facilities.
9.2 City Obligations.
(a)Throughout the Term of this Agreement,the City will maintain full beneficial use
and ownership of the Facilities and will pay,keep,observe and perform all payments,
terms,covenants,conditions and obligations under any bonds,debentures or other
security agreements or contracts.relating to a respective Facility,to which the City may
be bound.
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(b)The City shall provide Global with necessary office space at the Convention Center
and such furniture,fixtures.and equipment as is available as of the Commencement Date
in that Facility.
(c)The City shall provide Global with unrestricted egress and ingress to each Facility
and shall make available to Global,at cost,parking spaces adjacent to the Convention
Center,or located on City property in the immediate environs,as authorized by the City.
10.Assignment;Affiliates.
10.1 Assignment
Neither this Agreement nor any of the rights or obligations hereunder may be assigned
by either party hereto without the prior written consent of the other party hereto.For
purposes of this subsection 10.1,the City's consent shall be defined as requiring the
consent of the Mayor and City Commission.
10 .2 Global Affiliates.
(a)Transactions with_Affiliates Subsidiaries,Parent Company,_or Sister Companies
In connection with its management responsibilities hereunder relating to the purchase
and/or procurement of equipment,materials,supplies,inventories,and/or services for a
Facility,Global shall have the right,but not the obligation,to purchase and/or procure
from an Affiliate.subsidiary,parent company,or sister company of Global.In the event
Global purchases and/or procures from an Affiliate,subsidiary,parent company,or sister
company of Global,the City Manager's prior written approval must be obtained.In
determining whether to grant his or her consent or not,the City Manager shall,at a
minimum.require that the prices charged for such goods and/or services be competitive
with those obtainable from others providing comparable goods and/or rendering
comparable services.To ensure compliance in this respect,the City Manager may require
Global to obtain at least two (2)other competitive bids from persons (other than an
Affiliate,subsidiaries,parent company,or sister companies of Global)whenever Global
proposes to transact business with an Affiliate,subsidiary,parent company,or sister
company for the provision of goods and/or services hereunder.
(b)Conflicts of Interest.The City acknowledges that Global manages other public
assembly facilities which may,from time to time,be in competition with a Facility or the
Facilities.The management of competing facilities will not,in and of itself,be deemed a
conflict of interest or breach of Global's duties hereunder;provided,however,in all
instances in which a Facility is in competition with other public assembly facilities
managed by Global for the solicitation of certain events,Global shall not involve its
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corporate or regional offices on behalf of any such other facility in an attempt to influence
the decision-making process regarding the selection of a site by such events.
The primary purpose of this Agreement is for the management,operation,promotion and
marketing of the Facilities.Global shall not use and/or otherwise exploit the logo,
trademark,identity,and overall "brand"of the Facilities and/or of the City of Miami Beach,
without the prior written consent of the City Manager.This shall include,without limitation,
the use of the Convention Center and/or any City logo,trademark,identity,and/or "brand.''
11.L aw s and P erm its.
11.1 Permits,Licenses,Taxes and Liens.
Global shall be solely responsible for procuring any permits and licenses
required for the business to be conducted by it hereunder.The City shall reasonably
cooperate with Global in applying for such permits and licenses.Global shall deliver
copies of all such permits and licenses to the City Manager.Global shall promptly pay,
out of the accounts specified in Section 5.6 hereof,all taxes,excises,license fees and
permit fees of whatever nature arising from its operation,management,maintenance,
promotion,and marketing of the Facilities.Global shall not let any mechanic's.
materialman's or any other lien become attached to any premises or improvements at a
Facility,or any part or parcel thereof,by reason of any work or labor performed or
materials furnished by any mechanic or materialman,so long as the work,labor or
material was provided at Global's direction
11.2 Governmental Compliance.
Global,shall comply with all federal,State,Miami-Dade County and City
regulations.ordinances,statutes,rules,laws and constitutional provisions (collectively,
Laws)applicable to Global's management of the Facilities hereunder,including,without
limitation,Title Ill of the ADA and the provision of such auxiliary aids or alternate services
as may be required by the ADA.
Nothing in this Section 11.2 or elsewhere in this Agreement shall,however,
require Global to undertake any ADA compliance activity,nor shall Global have any
liability under this Agreement therefor,if (a)such activity requires any Capital
Improvements or Capital Equipment purchases,unless the City provides funds for same
pursuant to Section 5.8 hereof,or (b)any City Agreement for use,occupancy,rental,
and/or lease of a Facility fails to require lessee,tenant.promoter or user (collectively,a
"User")of the Facility to comply,and to be financially responsible for compliance,with
Title Ill of the ADA,in connection with any activities of user at that Facility.Furthermore,
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Global shall have the right to require any user of a Facility to comply,and to be financially
responsible for compliance,with Title Ill of the ADA in connection with any activities of
such User at that Facility.
11.3 No Discrimination in Employment.
In connection with the performance of work/services under this Agreement.
Global shall not refuse to hire,discharge,refuse to promote,demote,or discriminate in
matters of compensation against,any person otherwise qualified,solely because of race,
color,religion,gender,age,national origin,military status,sexual orientation,marital
status,weight,hair style,or physical or mental disability.
11.4 Living Wage.
This Agreement is subject to,and Global shall be required to comply
throughout the Term hereof with,the provisions of the City's Living Wage requirements,
as codified in Sections 2-407 through 2-410 of the City Code (as same may be amended
from time to time).
11 .5 Equal Benefits for Domestic Partners.
This Agreement is subject to.and Global shall be required to comply
throughout the Term hereof with,the requirements of Section 2-373 of the City Code
entitled,"Requirement for city contractors to provide equal benefits for domestic partners"
(as same may be amended from time to time).The Agreement is deemed to be a
"covered contract,"as defined in Section 2-373(a)6)of the City Code,and shall require
Global to provide its employees working pursuant to this Agreement (whether working
within the City of Miami Beach city limits,or within the United States,but outside the City
limits,if such employees are directly performing work pursuant to this Agreement)"Equal
Benefits"(as defined in Section 2-373(a)(8)of the City Code)to its employees with
spouses and its employees with "domestic partners"(as defined in Section 2-373(a)7)of
the City Code).Failure by Global to comply with the requirements of Section 2-373 of the
City Code (as same may be amended from time to time)shall be deemed to be a material
breach of this Agreement which may result in termination of the Agreement,with all
monies due or to become due under the Agreement to be returned by the City.The City
may also pursue any and all remedies at law or in equity for such breach.Failure to
comply with Section 2-373 may also subject Global to debarment,in accordance with the
procedures provided in Sections 2-397 through 2-406 of the City Code.
12.Termination.
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12.1 Termination LUpon Default
Either party may terminate this Agreement upon a default by the other party
hereunder.A party shall be in default hereunder if (i)such party fails to pay any sum
payable hereunder within thirty (30)days after same is due and payable,or (ii)such party
fails in any material respect to perform or comply with any of the other terms,covenants,
agreements or conditions hereof and such failure continues for more than sixty (60)days
after written notice thereof from the other party.In the event that a default (other than a
default in the payment of money)is not reasonably susceptible to being cured within the
sixty (60)day period,the defaulting party shall not be considered in default if it shall,within
such sixty (60)day period,have commenced with due diligence and dispatch to cure such
default and thereafter completes with dispatch and due diligence in the curing of such
default;provided,however,that in no event shall a cure period pursuant to this Section
12.1 exceed a maximum total of 120 days after the initial notice of default therefore.
12.2 Termination Other than Upon Default.
(a)Global shall have the right to terminate this Agreement upon sixty (60)days written
notice to the City (i)under the circumstances described in Sections 5.2,5.3 or 5.5 hereof,
or (ii)if the City fails to make Capital Improvements or Capital Equipment purchases at a
Facility or to correct any condition at a Facility noted by Global pursuant to Section 2.3(s)
hereof,to the extent that such condition materially impairs the ability of Global to manage
that Facility.
(b)Either party shall have the right to terminate this Agreement under the
circumstances specified in Section 13.5(c)hereof.
(c)Partial Termination for Convenience by the City.In addition to the rights and options
to terminate pursuant to Sections 12.1 and 12.2 (a)and (b)hereof,or any other provision
in this Agreement,the City reserves and retains the right,at its sole option and discretion,
to terminate this Agreement,in part.without cause and without penalty,with regard to
Global's rights and responsibilities with respect to any of Global's obligations under Section
13.16 related to Collins Canal Park,Collins Canal Mangroves,and Carl Fisher Clubhouse
and Annex,said partial termination to become effective upon sixty (60)days prior written
notice to Global.In the event of a partial termination pursuant to this subsection (d)of all
of such areas,the Management Fee shall not be reduced more than $15,000 for the
elimination of duties at Collins Canal Park and the Collins Canal Mangroves;nor more than
$20,000 for the elimination of duties at Carl Fisher Clubhouse and Annex per Fiscal Year
(pro-rated for any partial Fiscal Year)and adjusted by the lesser of CPI or three percent
(3%).as in Section 4.1(a).
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12.3 Effect of Termination.
In the event this Agreement expires or is terminated:(i)all Operating
Expenses incurred or committed for prior to the date of expiration or termination shall be
paid using funds on deposit in the account(s)described in Sections 5.6 and 5.7 hereof
and,to the extent such funds are not sufficient.the City shall pay all such Operating
Expenses;and (ii)the City shall promptly pay Global all fees earned to the date of
expiration or termination (the fees described in Section 4 hereof being subject to
proration),provided that the City shall be entitled to offset against such unpaid fees any
damages directly incurred by the City in remedying any default by Global hereunder
which resulted in such termination (other than the fees or expenses of any replacement
manager for the Facilities);and provided further that,in the event of termination or
expiration of the Agreement prior to completion of the initial Term,and where such
termination or expiration is not caused by a default of the City or a Force Majeure,the
City shall also be entitled to offset against such unpaid fees any costs incurred by the City
to relocate Global employees to the Facility to perform under this Agreement,subject to
proration based on the number of days such employees worked at the Facility out of
1,095.Upon the expiration of this Agreement or a termination pursuant to Section 12.1
or 12.2 hereof,all further obligations of the parties hereunder shall terminate except for
the obligations in this Section 12.3 and in Sections 8.1 and 12.4 hereof.
12.4 Surrender of Premises.
Upon termination of this Agreement (termination shall,for all purposes in
this Agreement,include termination pursuant to the terms of this Section 12 and any
expiration during the Term hereof),Global shall surrender and vacate the Facilities upon
the effective date of such termination.The Facilities,and all furnishings,fixtures,and
equipment thereon,shall be returned to the City in good repair,reasonable wear and tear
excepted.All reports,records (including financial records),and any and all other
documents maintained by Global relating to this Agreement,other than materials
containing Global's proprietary information,shall be immediately surrendered to the City
by Global upon termination.
13.Miscellaneous.
13.1 City Use of a Facility/Facilities.
(a)The City shall have the right to use each Facility,or any part thereof,upon
reasonable advance notice and subject to availability,for such public uses including.
without limitation,meetings,seminars,training classes.or such other public uses.as may
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be determined by the City Manager.free of charge,except that direct out-of-pocket
expenses incurred in connection with such use(s)shall be paid by the City.
(b)The City shall not schedule use of a Facility pursuant to subsection (a)above if
such use will conflict with paying events booked by Global.
(c)Notwithstanding subsections (a)and (b)above,Global acknowledges that the
Convention Center is a high visibility City-owned building.In the case of any type of
emergency situation or natural disaster.including,without limitation,a hurricane or other
extreme weather event.the City Manager may determine that the City's use of the Facility
is necessary to protect the health,safety,and welfare of the residents and visitors of the
City.Upon that determination (which determination shall be within the sole authority of
the City Manager and shall be based upon the best information and knowledge regarding
the particular emergency that the City Manager has available to him at the time of making
such determination),and upon verbal or written notice to the General Manager,Global
shall promptly cede use of the Convention Center,or any portion thereof.for City use.
free of charge (except that direct out-of-pocket expenses incurred in connection with such
use shall be paid by the City),during the pendency of the emergency event and/or natural
disaster (including,without limitation,the time period(s)immediately preceding and
following the actual occurrence of such event).
13.2 Venue/Waiver of Jury Trial.
This Agreement shall be governed by.and construed in accordance with.
the laws of the State of Florida,both substantive and remedial,without regard to principals
of conflict of laws.The exclusive venue for any litigation arising out of this Agreement
shall be Miami-Dade County,Florida,if in state court.and the U.S.District Court,
Southern District of Florida,if in federal court.BY ENTERING INTO THIS AGREEMENT,
CITY AND GLOBAL EXPRESSLY WAIVE ANY RIGHTS EITHER PARTY MAY HAVE
TO A TRIAL BY JURY OF ANY CIVIL LITIGATION RELATED TO,OR ARISING OUT
OF,THIS AGREEMENT.
13.3 Relationship of Parties.
Nothing herein contained is intended or shall be construed in any way as creating a
partnership,joint venture,employee,or similar relationship between the City and Global.
In operating the Facilities,entering into Facilities contracts,accepting reservations,and
conducting financial transactions for the Facilities,Global acts solely as the independent,
third-party contractor and exclusive manager for the Facilities (subject to the limitations on
Global's authority as set forth in this Agreement),in accordance with its obligations under
the Agreement.
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Global shall have exclusive control of and the exclusive right to manage and operate
the Facilities pursuant to this Agreement and shall be solely responsible for the acts and
omissions of its officers,agents and employees.No person performing any of the work or
services described hereunder shall be considered an officer.servant,or employee of the
City,nor shall any such person be entitled to any benefits available or granted to employees
of the City.
The provisions of this section shall survive expiration of the Term.
13.4 Written Amendments.
This Agreement shall not be altered,modified or amended in whole or in
part,except in writing executed by each of the parties hereto.
13.5 Force Majeure.
(a)No party will be liable or responsible to the other party for any delay,damage,loss,
failure,or inability to perform caused by "Force Majeure"if notice is provided to the other
party within ten (10)days of the date on which such party gains actual knowledge of the
event of Force Majeure"that such party is unable to perform.The term "Force Majeure,"
as used in this Agreement,means the following:an act of God,strike,war,public rioting,
lightning,fire,storm,flood,explosions,epidemics,pandemics,landslides,lightning
storms,earthquakes.floods,storms.washouts,civil disturbances,explosions,and any
other cause (whether of the kinds specifically enumerated above or otherwise)which is
not reasonably within the control of the party whose performance is to be excused and
which by the exercise of due diligence could not be reasonably prevented or overcome
(it being acknowledged that under no circumstances shall a failure to pay amounts due
and payable hereunder be excusable due to a Force Majeure).
(b)Neither party hereto shall be under any obligation to supply any service or services
if and to the extent and during any period that the supplying of any such service or
services or the provision of any component necessary therefore shall be prohibited or
rationed by any Law.
(c)In the event of damage to or destruction of a Facility or of the Facilities by reason
of fire,storm or other casualty or occurrence of any nature or any regulatory action or
requirements that,in either case,is expected to render the Facility or Facilities materially
untenantable,for a period of at least one hundred eighty (180}days from the happening
of the fire,other casualty or any other such event,either party may terminate this
Agreement upon written notice to the other:provided,however,if the damage or
destruction does not render the Convention Center materially untenantable for such
period of time,either party may terminate this Agreement solely with respect to the other
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Facility(ies)rendered untenantabie,and this Agreement shali continue in effect with
respect to the Convention Center and any other Facility not so affected,provided that the
parties shall adjust the Management Fee to reflect such reduction in available Facility
space.
(d)Global may suspend performance required under this Agreement.without any
further liability.in the event of any act of God or other occurrence,which act or occurrence
is of such effect and duration as to effectively curtail the use of a Facility or of the Facilities
so as to effect a substantial reduction in the need for the services provided by Global for
a period in excess of 180 days;provided,however,that for the purposes of this
subsection,Global shall have the right to suspend performance retroactively effective as
of the date of the use of a Facility or of the Facilities was effectively curtailed."Substantial
reduction in the need for these services provided by Global"shall mean such a reduction
as shall make the provision of any services by Global economically impractical.No
payment of the Management Fee otherwise due and payable to Global shall be made by
the City during the period of suspension.In lieu thereof,the City and Global may agree
to a reduced Management Fee payment for the period of reduction in services required.
13.6 Binding Upon Successors and Assigns;No Third-Party Beneficiaries.
(a)This Agreement and the rights and obligations set forth herein shall inure to the
benefit of,and bc binding upon,the partics hereto and cach of their respective successors
and permitted assigns.
(b)This Agreement shall not be construed as giving any person,other than the parties
hereto and their successors and permitted assigns,any legal or equitable right,remedy
or claim under or in respect of this Agreement or any of the provisions herein contained,
this Agreement and all provisions and conditions hereof being intended to be,and being,
for the sole and exclusive benefit of such parties and their successors and permitted
assigns and for the benefit of no other person or entity.
13.7 Notices.
Any notice.consent or other communication given pursuant to this
Agreement will be in writing and will be effective either (a)when delivered personally to
the party for whom intended,(b)on the second business day following mailing by an
overnight courier service that is generally recognized as reliable,(c)on the fifth day
following mailing by certified or registered mail,return receipt requested,postage prepaid,
or (d)on the date transmitted by telecopy as shown on the telecopy confirmation therefore
as long as such telecopy transmission is followed by mailing of such notice by certified or
registered mail,return receipt requested,postage prepaid,in any case addressed to such
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party as set forth below or as a party may designate by written notice given to the other
party in accordance herewith.
To the City:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Attn:City Manager
AND
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Attn:City Attorney
AND
City of Miami Beach
1700 Convention Center Drive
Miami Beach,Florida 33139
Attn:Economic Development Department Director
To Global:
Global Spectrum,L.P.
d/b/a OVG360
5050 S.Syracuse St.,Suite 800
Denver,CO 80237
Attn:President
AND
Global Spectrum,L.P.
d/b/a OVG360
5050 S.Syracuse St.,Suite 800
Denver,CO 80237
Attn:Legal Department
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13.8 Section Headings and Defined Terms.
The section headings contained herein are for reference purposes only and
shall not in any way affect the meaning and interpretation of this Agreement.The terms
defined herein and in any agreement executed in connection herewith include the plural
as well as the singular and the singular as well as the plural,and the use of masculine
pronouns shall include the feminine and neutral.Except as otherwise indicated,all
agreements defined herein refer to the same as from time to time amended or
supplemented or the terms thereof waived or modified in accordance herewith and
therewith.The parties to this Agreement have all participated fully in the negotiation and
preparation hereof;and,accordingly,this Agreement shall not be more strictly construed
against any one of the parties hereto.
13.9 Counterparts
This Agreement may be executed in two or more counterparts,each of
which shall be deemed an original copy of this Agreement,and all of which,when taken
together.shall be deemed to constitute but one and the same agreement.
13.10 Severability
The invalidity or unenforceability of any particular provision.or part of any
provision,of this Agreement shall not affect the other provisions or parts hereof,and this
Agreement shall be construed in all respects as if such invalid or unenforceable provisions
or parts were omitted.
13.11 Non-Waiver.
A failure by either party to take any action with respect to any default or
violation by the other of any of the terms,covenants,or conditions of this Agreement shall
not in any respect limit,prejudice,diminish,or constitute a waiver of any rights of such
party to act with respect to any prior,contemporaneous,or subsequent violation or default
or with respect to any continuation or repetition of the original violation or default.
13.12 Certain Representations,Warranties and Acknowledgements.
(a)The City represents,warrants,and covenants to Global the following:(i)all
required approvals have been obtained,and the City has full legal right,power and
authority to enter into and perform its obligations hereunder:and (ii)this Agreement has
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been duly executed and delivered by the City and constitutes a valid and binding
obligation of the City,enforceable in accordance with its terms,except as such
enforceability may be limited by bankruptcy,insolvency,reorganization or similar laws
affecting creditors'rights generally or by general equitable principles.
(b)Global represents and warrants to the City the following:(i)all required approvals
have been obtained,and Global has full legal right,power and authority to enter into and
perform its obligations hereunder,and (ii)this Agreement has been duly executed and
delivered by Global and constitutes a valid and binding obligation of Global,enforceable
in accordance with its terms,except as such enforceability may be limited by bankruptcy,
insolvency,reorganization or similar laws affecting creditors'rights generally or by general
equitable principles.
(c)The parties acknowledge that neither Global nor any related party has a role or
relationship with the City that would substantially limit the City's rights to take action under
this Agreement,including the following:(i)no more than 20 percent of the voting power of
the governing body of the City (in this case the City Commission)is vested in the directors,
officers,shareholders,partners,members,and employees of Global (or any related party
to Global),in the aggregate;(ii)the governing body of the City Commission does not
include the chief executive officer of Global (or any related party to Global)or the
chairperson (or equivalent executive)of Global's (or any related party to Global)governing
body;and (iii)the chief executive officer of Global (or any related party to Global)is not the
chief executive officer (or equivalent person)of the City or any of the City's related parties
(as defined in U.S.Treasury Regulation $1.150-1(b)).
13.13 Approvals.
Whenever any matter set forth herein is made subject to the approval of the City
or Global,the approval shall be expressed in writing and the City or Global (as applicable)
shall not unreasonably withhold,delay or condition any such approval.
13.14 Global's Compliance with Florida Public Records Law
(a)Global shall comply with Florida Public Records law under Chapter 119.
Florida Statutes,as may be amended from time to time.
(b)The term "public records"shall have the meaning set forth in Section
119.011(12),which means all documents,papers,letters,maps,books,tapes.
photographs,films,sound recordings,data processing software,or other material,
regardless of the physical form,characteristics,or means of transmission,made or
received pursuant to law or ordinance or in connection with the transaction of official
business of the City.
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(c)Pursuant to Section 119.0701 of the Florida Statutes,if Global meets the
definition of "Contractor"as defined in Section 119.0701(1)(a),Global shall:
(1)Keep and maintain public records required by the City to perform the
service;
(2)Upon request from the City's custodian of public records,provide the
City with a copy of the requested records or allow the records to be inspected
or copied within a reasonable time at a cost that does not exceed the cost
provided in Chapter 119,Florida Statutes or as otherwise provided by law;
(3)Ensure that public records that are exempt or confidential and exempt
from public records disclosure requirements are not disclosed,except as
authorized by iaw,for the duration of the contract term and foiiowing
completion of the Agreement if Global does not transfer the records to the
City.
(4)Upon completion of the Agreement,transfer.at no cost to the City,all
public records in possession of Global or keep and maintain public records
required by the City to perform the service.If Global transfers all public
records to the City upon completion of the Agreement,Global shall destroy
any duplicate public records that are exempt or confidential and exempt from
public records disclosure requirements.If Global keeps and maintains public
records upon completion of the Agreement,Global shall meet all applicable
requirements for retaining public records.All records stored electronically
must be provided to the City,upon request from the City's custodian of public
records,in a format that is compatible with the information technology
systems of the City.
(d)REQUESTS FOR RECORDS;NONCOMPLIANCE
(1)A request to inspect or copy public records relating to the City's
contract for services must be made directly to the City.If the City does
not possess the requested records,the City shall immediately notify
Global of the request,and Global must provide the records to the City
or allow the records to be inspected or copied within a reasonable time.
(2)Global's failure to comply with the City's request for records shall
constitute a breach of this Agreement.and the City,at its sole discretion.
may:(1)unilaterally terminate the Agreement;(2)avail itself of the
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remedies set forth under the Agreement;and/or (3)avail itself of any
available remedies at law or in equity.
(3)If Global fails to provide the public records to the City within a
reasonable time,it may be subject to penalties under Section 119.10 of
the Florida Statutes.
(e)CIVIL ACTION.
(1)If a civil action is filed against a Global to compel production of public
records relating to the City's contract for services,the court shall assess
and award against Global the reasonable costs of enforcement.including
reasonable attorneys'fees,if:
a.The court determines that Global unlawfully refused to comply with
the public records request within a reasonable time;and
b.At least 8 business days before filing the action,the plaintiff
provided written notice of the public records request,including a
statement that Global has not complied with the request,to the City
and to Global.
(2)A notice complies with subparagraph (1 )(b)if it is sent to the City's
custodian of public records and to Global at Global's address listed on its
contract with the City or to Global's registered agent.Such notices must be
sent by common carrier delivery service or by registered,Global Express
Guaranteed,or certified mail,with postage or shipping paid by the sender
and with evidence of delivery,which may be in an electronic format.
(3)I Global complies with a public records request within 8 business days after
the notice is sent,Global shall not be liable for the reasonable costs of
enforcement.
(f)IF GLOBAL HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER
119,FLORIDA STATUTES,TO GLOBAL'S DUTY TO PROVIDE PUBLIC RECORDS
RELATING TO THIS AGREEMENT,CONTACT THE CUSTODIAN OF PUBLIC
RECORDS AT:
CITY OF MIAMI BEACH
ATTENTION:RAFAEL E.GRANADO,CITY CLERK
1700 CONVENTION CENTER DRIVE
MIAMI BEACH,FLORIDA 33139
E-MAIL:RAFAELGRANADO@MIAMIBEACHFL.GOV
PHONE:305-673-7411
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13.15 Prohibitions Regarding Sale Or Use Of Expanded Polystyrene Food Service Articles.Single
Use Plastic Beverage Straws,And Single-Use Plastic Stirrers
13.15.1 Global hereby agrees and acknowledges that.pursuant to Section 82-7 of the City
Code,as may be amended from time to time,Global shall not sell,use,provide food in,or
offer the use of expanded polystyrene food service articles (as defined in City Code Section
82-7)in City facilities or on City property,in connection with any services performed
pursuant to this Agreement.A violation of this section shall be deemed a default under the
terms of this Agreement.Notwithstanding the above,this section shall not apply to
expanded polystyrene food service articles used for prepackaged food that have been filled
and sealed prior to receipt by Global.
13.15.2 Additionally,Global agrees and acknowledges that,pursuant to Section 82-8 of the
City Code,as may be amended from time to time,Global shall not sell,use,provide food
in,or offer the use of single-use plastic beverage straws or single-use plastic stirrers (as
defined in City Code Section 82-8)in City facilities or on City property,in connection with
any services performed pursuant to this Agreement A violation of this section shall be
deemed a default under the terms of this Agreement.Notwithstanding the above,the
requirements of Section 82-8 shall not restrict Global from providing a beverage with.or
offering the use of,a single-use plastic beverage straw or single-use plastic stirrer to an
individual with a disability or medical condition that impairs the consumption of beverages
without a single-use plastic beverage straw or single-use plastic stirrer.
13.15.3 As additional consideration for this Agreement and as an additional public
benefit,regardless of the legal force and effect of the foregoing Sections 82-7,82-8 and 46-
92(c)of the City Code,as may be amended from time to time,Global agrees:
13.15.3.1 not sell,use,provide food in,or offer the use of expanded
polystyrene food service articles in the Facility.A violation of this
section shall be deemed a default under the terms of this
Agreement.Notwithstanding the above,this section shall not
apply to expanded polystyrene food service articles used for
prepackaged food that have been filled and sealed prior to receipt
by Global;and
13.15.3.2 not sell,use,provide food in,or offer the use of single-use plastic
beverage straws or single-use plastic stirrers in the Facility.A
violation of this section shall be deemed a default under the terms
of this Agreement.Notwithstanding the above,Global shall be
permitted to providing a beverage with,or offering the use of,
a single-use plastic beverage straw or single-use plastic stirrer to
an individual with a disability or medical condition that impairs the
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consumption of beverages without a single-use plastic beverage
straw or single-use plastic stirrer.
13.16 Collins Canal Park,_Cart_Fisher Clubhouse and_Annex
13.16.1 Collins Canal Park.The parties acknowledge that the City has
developed Collins Canal Park,adjacent to the northern side of the Convention Center.
renovated two (2)clubhouse buildings formerly known as the Carl Fisher Clubhouse and
the Annex (also known as the "Little Stage Theater")within Collins Canal Park,all of which
assets are integral parts of the Convention Center campus.Global agrees to perform the
functions and services described on Exhibit "I"("Services To Be Performed By Global At
Collins Canal Park")with respect to the maintenance,safety and security of Collins Canal
Park.The Facilities include the green space,mangroves along the Collins Canal adjacent
to Collins Canal Park,hardscape surfaces and seating areas as identified on Exhibit "K".
13.16.2 Carl Fisher Clubhouse and Annex.Global will manage,
operate,and maintain the Carl Fisher Clubhouse and Annex,now referred to as the Rum
Room and the Venu,as such property is identified on Exhibit "K"hereto {collectively,
"CFCH").The parties acknowledge that the City has engaged Sodexo Live!to provide food
and beverage services at CFCH and thus Global's duties shall not include the provision of
food and beverage at CFCH but shall include oversight and management of Sodexo Live!'s
services at the CFCH.
13.16.3 Management Services for Collins Canal Park and CFCH.As
part of its management of Collins Canal Park and CFCH,Global shall also be responsible
for marketing,sales {including but not limited to venue rentals and provision of ancillary
revenue-generating services),booking,security,programming,activating and coordination
with the City with respect to any City public programming of Collins Canal Park and CFCH,
in the same manner as such services are generally provided for the Convention Center
pursuant to this Agreement.
13.16.4 Operating Expenses to be Paid by City.All costs related to the
operation,management and maintenance of Collins Canal Park and CFCH including
without limitation staffing,insurance,supplies.landscaping,safety services,and fees paid
to third party contractors providing services on such properties,shall be Operating
Expenses to be funded by the City in accordance with the terms of Section 5.1 of this
Agreement.Global shall have no costs for its own account in connection with operating,
managing and maintaining such sites.Global shall develop a budget for such costs prior
to each Operating Year which budget shall be subject to the City's reasonable approval
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13.17 Acknowledgement of Scope of Other Landscaping and Maintenance
Services Provided Under this Agreement.The City and Global hereby acknowledge that
as part of Global's maintenance.operation and management of Collins Canal Park and
CFCH under this Agreement,Global's scope of services includes maintenance and
management of the landscaping and sidewalk areas along the entire frontage of the
Convention Center,including (1)the entire frontage along Washington Avenue and
Convention Center Drive;(2)the two (2)inner most travel lanes of Convention Center
Drive,providing vehicular,pedestrian and curbside management:as well as the right of
way areas to the north of the Convention Center (19"Street/Dade Blvd)and south of the
Convention Center,where the south loading docks are located,with all such services paid
to Global as part of its overall compensation for the operation and management of the
Facilities under this Agreement,and all costs related to such services being Operating
Expenses under this Agreement.
13.18 CIty and Global Coordination Regarding Parking Garage and Valet Services.
City and Global acknowledge that the City,by and through its Parking Department.will be
solely responsible for the management,operation.safety.security and maintenance of the
parking garage structure located at the north side of the Convention Center ("City Parking
Garage'),with the City Parking Garage maintained by the City as part of its Parking
System.and further,that City is solely responsible for contracting with a valet services
operator for the Convention Center and related areas.The City agrees to coordinate
closely with Global with respect to the efficient utilization of the City Parking Garage,
including site logistics,facility maintenance and cleanliness.maintenance of traffic plans,
coordination of valet services,and opportunities for efficiencies and collaboration with
respect to value-added services that may be provided to event attendees at the Convention
Center,such as the use of a reservations system for either valet services or the use of the
City Parking Garage,for the benefit of event attendees.As Global is not the manager or
operator of the City Parking Garage.nor providing maintenance or security services at the
City Parking Garage,Global shall have no liability for claims arising out of the management.
operational or maintenance of the City Parking Garage and shall be indemnified and held
harmless by the City for any and all such claims,except to the limited extent any such
claims are caused by any action or omission of Global and/or its employees/agents.
13.19 Entire Agreement.
This Agreement and the Exhibits attached hereto contain the entire agreement
between the parties with respect to the subject matter hereof and supersedes and replaces
51 I
Docusign Envelope ID:A3C16571-26E5-4974-BF82-893O84620828
any prior agreem ents,unde rs ta ndings and com m itm ents of the parties here to,exce pt that
any obligations accru ing under the O riginal A gre em ent (such as indem nity and paym ent
ob ligatio ns)that are not satisfied as of the date hereof shall co ntinue in effect and surv ive
te rm ination hereo f.A ny oral representations or m odifications concern ing this Agreem ent
sha ll be of no fo rce and effect.
IN W IT N E S S W H E R E O F ,this A greem e nt has been duly executed by the
pa rt ies hereto as of the day and year firs t above w ritt en.
A TT E S T :
A TT E S T :
Sy.
N a m e :
T itle :
C ITY O F M IAM I BEA CH ,FLO R ID A
G LO B A L S P ECT R UM ,LP.
d/b/a O V G 360
r-:DocuSigned by:
By:~=f;-t,t=9SE....·~...e1....1~.....2E04.......sz_u:_1 _
Nam e :Brian Rothenberg
T itle :
APPROVED AS TO
FORM &LANGUAGE
&FOR EXECUTION-®1-zJ...,/-..,z+-
cvoe [»
52 I Fas
EVP and GC
ATT ACHMENT A
RESOLUTION &COMMISSION AWARD MEMO
RESOLUTION NO.2024-32912
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI
BEACH,FLORIDA,AUTHORIZING AMENDMENT NO.5 TO THE MANAGEMENT
AGREEMENT DATED OCTOBER 7,2013 BETWEEN THE CITY OF MIAMI BEACH
AND GLOBAL SPECTRUM L.P.D/B/A OVG360 FOR THE MIAMI BEACH
CONVENTION CENTER (EXISTING AGREEMENT)EXTENDING THE TERM OF THE
EXISTING AGREEMENT FOR AN ADDITIONAL SIX (6)MONTHS,COMMENCING ON
APRIL 1,2024 AND EXPIRING ON SEPTEMBER 30,2024,SUCH THAT ANNUAL
PERIODS INCLUDED IN THE TERM OF THE NEW MANAGEMENT AGREEMENT TO
BE EXECUTED WITH OVG360 WILL ALIGN WITH THE CITY OF MIAMI BEACH
FISCAL YEAR;AND APPROVING THE WAIVER,BY 517TH VOTE,OF THE FORMAL
COMPETITIVE BIDDING REQUIREMENT IN SECTION 2-367 OF THE CITY CODE;
AND FURTHER,AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE
AMENDMENT NO.5 .
WHEREAS,the City and Global Spectrum L.P.("Global")are parties to a Management
Agreement,dated October 7,2013,pursuant to which the City engaged Global to manage and
operate the Miami Beach Convention Center (the Management Agreement,as so amended and
modified,is referred to herein as the "Agreement");and
WHEREAS,the initial term of the Agreement was three (3)years,ending on September
30,2016,subject to the City's right to extend the term for an additional two (2)years;and
WHEREAS,on October 21,2015,in Resolution No.2015-29191,the Mayor and City
Commission approved Amendment No.1 to the Agreement,extending the term thereof through
September 30,2020;and
WHEREAS,on September 23,2016,the City Manager accepted notice to terminate the
agreement for Global as manager and operator of the Colony Theater effective,September 30,
2016;and
WHEREAS,on September 12,2018,in Resolution No.2018-30508,the Mayor and City
Commission approved Amendment No.2 to the Agreement,extending the term thereof through
September 30,2022;and
WHEREAS,on September 11,2019,in Resolution No.2019-30986,the Mayor and City
Commission approved Amendment No.3 to the Agreement,approving an increase in Global's
monthly impress amount and established a Global funded annual internship contribution;and
WHEREAS,on June 23,2021,in Resolution No.2021-31754,the Mayor and City
Commission approved Amendment No.4 to the Agreement providing for the management and
maintenance,by Global,of Collins Canal Park,the two (2)clubhouse buildings formerly known
as the Carl Fisher Clubhouse and Little Stage Theaters,and Pride Park,including the mangroves
along Collins Canal with the footprint of the park;and provided for an additional annual fee of
seventy-five thousand dollars ($75,000)in consideration of the additional scope,and extended
the term of the Agreement to March 31,2024;and
WHEREAS,the extension of the agreement for 18 months resulted in the misalignment
of the term of the Agreement with the City's fiscal year;and
WHEREAS,in June 2022,Global notified the City of a merger between Global and Oak
View Group and it intent to operate and manage the Miami Beach Convention Center under the
fictitious name "OVG360";and
WHEREAS,Amendment No.5 to the Agreement will extend the term by six (6)months,
from April 1,2024 through September 30,2024,to align with the related Sodexo Live!and
GMCVB agreements and the City's fiscal year;and
WHEREAS,the terms of the proposed Amendment No.5 create continuity of operations
during the return of international and domestic conventions,conference and destination
meetings,the advancement of the convention center hotel,and to create symmetry amongst
convention center related management,operations and sales agreements during a critical period
of reputation growth is in the best interest of the City;and
t.
WHEREAS,for the foregoing reasons,the Administration recommends that the Mayor
and City Commission approve Amendment No.5 to the Agreement.
NOW,THEREFORE,BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH,FLORIDA,that the Mayor and City
Commission hereby authorize,Amendment No.5 to the management agreement dated October
7,2013 between the City of Miami Beach end Global Spectrum L.P.d/bla OVG360 for the Miami
Beach Convention Center (existing agreement)extending the term of the existing agreement for
an additional sbx (6)months,commencing on April 1,2024 and expiring on September 30,2024,
such that annual periods included in the term of the new management agreement to be executed
with OVG360 will align with the City of Miami Beach fiscal year;and approve the waiver,by 517th
vote,of the formal competitive bidding requirement in Section 2-367 of the City Code;and further,
authorize the Mayor and City Clerk to execute Amendment No.5.
PASSED AND ADOPTED this _!day or_kebrgry 2024.
ATTEST:a/
Rafael E.Garaao,Ciy Clerk Steven Meiner,Mayor
APPROVED AS TO
FORM &LANGUAGE
•&FOR EXECUTION
-e---pg 2/16/2024
For City Attorney Date
Resolutions-C7 B
MIAMI BEACH
COMM ISSION MEMO RA NDUM
TO:Honorable Mayor and Members of the City Commission
FROM:Alina T.Hudak,City Manager
DATE:February 21,2024
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH,FLORIDA,AUTHORIZING AMENDMENT NO.5 TO THE
MANAGEMENT AGREEMENT DATED OCTOBER 7,2013 BETWEEN THE
CITY OF MIAMI BEACH AND GLOBAL SPECTRUM L.P.D/B/A OVG360
FOR THE MIAMI BEACH CONVENTION CENTER (EXISTING
AGREEMENT)EXTENDING THE TERM OF THE EXISTING AGREEMENT
FOR AN ADDITIONAL SIX (6)MONTHS,COMMENCING ON APRIL 1,2024
AND EXPIRING ON SEPTEMBER 30,2024,SUCH THAT ANNUAL
PERIODS INCLUDED IN THE TERM OF THE NEW MANAGEMENT
AGREEMENT TO BE EXECUTED WITH OVG360 WILL ALIGN WITH THE
CITY OF MIAMI BEACH FISCAL YEAR;AND APPROVING THE WAIVER,
BY 517TH VOTE,OF THE FORMAL COMPETITIVE BIDDING
REQUIREMENT IN SECTION 2-367 OF THE CITY CODE;AND FURTHER,
AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE
AMENDMENT NO.5.
RECOMMENDATION
It is recommended that the Mayor and City Commission.adopt the resolution approving
Amendment No.5 to the existing Management Agreement dated October 7,2013 between the
City and Global Spectrum L.P.d/b/a/OVG360 for the management of the Miami Beach
Convention Center to extend the term by six (6)months.
BACKGROUND/HISTORY
On July 17,2013,the Mayor and City Commission adopted Resolution No.2013-28276,
authorizing the City and Global Spectrum,L.P.("Global")to negotiate and execute a
Management Agreement for the management of the Miami Beach Convention Center and the
Colony Theater,(as amended and modified,is referred to herein as the "Management
Agreement"or "Agreement").
On October 7,2013,the Administration entered into a Management Agreement with Global with
an initial term of three (3)years commencing on October 1,2013 and expiring on September
30,2016,with two (2)one-year renewal options in the City's favor.
Pursuant to Resolution No.2015-29191,the Mayor and City Commission approved
Page 273 0f 1278
Amendment No.1 to the Agreement,extending the term through September 30,2020.
Pursuant to a letter dated September 23,2016,the City and Globai confirmed the City's
termination for convenience of Global's responsibilities as manager and operator of the Colony
Theatre,as permitted in subsection 12.2(c)of the Agreement.Global's management
responsibilities for the Miaml Beach Conventlon Center did not change.
In October 2018,the City and Global executed Amendment No.2 (authorized by Resolution
No.2018-30508),extending the term of the Agreement for an additional two (2)years,
commencing on October 1,2020 and expiring on September 30,2022,for a.total term of nine
(9)years,including all prior renewals and extensions.
In September 2019,pursuant to Resolution No.2019-30986,Amendment No.3 to the
Agreement increased OVG360's monthly imprest amount and established an OVG360-funded
annual internship contribution.
On June 23,2021,the Mayor and City Commission adopted Resolution No.2021-31754,
approving Amendment No.4 to the Agreement providing for the management and maintenance,
by Global,of Collins Canal Park,the two (2)clubhouse buildings formerly kno wn as the Cari
Fisher Clubhouse and Little Stage Theaters,and Pride Park,including the mangroves along
Collins Canal with the footprint of the park.The amendment also provided for an additional
annual fee of seventy-five thousand dollars ($75,000)in consideration of the additional scope,
and extended the term of the Agreement to March 31,2024.Because the agreement was
extended for 18 months,this extension resulted in the misalignment of the term of the
Agreement with the City's fiscal year.
In June 2022,Global notified the City of a merger between Global and Oak View Group and in
August 2022,Global notified the City of its intent to operate and manage the Miami Beach
Convention Center under the fictitious name "OVG360".
ANALYSIS
I ntemational and domestic conventions,conferences and destination meetings are returning to
pre-COVID-19 pandemic levels.To ensure continuity of the management and oversight of the
Miami Beach Convention Center,particularly in view of the anticipated construction and opening
of the convention center hotel,it is critical to create symmetry amongst the convention center-
related management,operations and sales agreements during the upcoming critical period of
reputation growth.
Among its various responsibilities,OVG360 is charged with marketing,promoting,and booking
clients at the Miami Beach Convention Center,often in collaboration with the·Greater Miami
Convention and Visitors Bureau (GMCVB).The GMCVB's contractual relationship with the City
is aligned with the City's fiscal year and includes a major focus on Miami Beach Convention
Center sales,bookings,and destination marketing.
The Miami Beach Convention Center is serviced by exclusive food and beverage provider
Sodexo Live!(previously kno wn as Centerplate).The term of the Sodexo Live!agreement is
based on the City's fiscal year.
It is the Administration's recommendation to approve Amendment No.5 to the Agreement to
extend the term by six (6)months,to align with the related Sodexo Live!and GMCVB
Page 274 of 1278
agreements.Accordingly,the amended term of the Agreement will commence on April 1,2024
and expire on September 30,2024.
Tangentially,following a competitive solicitation process (ITN 2023-338-ND)and pursuant to
Resolution No.2023-32722 adopted on September 13,2023,the Administration is currently
negotiating an agreement with OVG360 for management and operation of the Miami Beach
Convention Center campus.Within the proposed extension period the Administration intends to
recommend the Mayor and Commission review and approve a new management agreement.If
approved,the agreement would commence on October 1,2024 and operate concurrent with the
City of Miami Beach fiscal year.
Although OVG360 was the sole awardee pursuant to ITN 2023-338-ND,as the six (6)month
extension resulting from the proposed Amendment No.5 is not pursuant to the procurement
award,the Administration recommends a waiver,by 517th vote of the competitive bidding
requirement in Section 2-367(e)of the City Code.
SUPPO RTING SURVEY DATA
Based on the 2022 Miami Beach Community Survey,84.1%of local businesses think the
MBCC contributes positively to the overall value of doing business in Miami Beach.
FINA NCIAL IN FOR M ATIO N
Nationally,convention centers typically operate with a financial subsidy while providing a broader
indirect economic impact to the community.through tourism and hospitality-related visitor
spending.The MBCC is supported and funded by revenue generated by the MBCC (including
rentals,food,and beverage sales),Resort Tax (Convention Development Tax),and Miami
Beach Redevelopment Agency (RDA)tax increment revenue.The management fee (currently
at approximately $363,000 annually)is subject to annual increases based on the lesser of three
(3)percent or the consumer price index (CPI).Operating expenses related to managing,
maintaining,promoting,and marketing the MBCC (including personnel expenses)are funded by
the City.Operating revenues offset operating expenses.
This amendment does not contemplate any changes to the existing financial terms of the
Management Agreement.Funding is currently budgeted and allocated for this purpose.The
forthcoming MBCC management agreement,to be presented at a later date,is intended to
continue generating revenue for the City,with the selected management firm,OVG360,
compensated on an agreed-upon,fixed management fee with incentive fees based on
performance.
CONCLUSION
The Administration recommends that the City Commission approve Amendment No.5 to the
Agreement to align the Agreement term with the City's fiscal year.As set forth above,
Amendment No.5 requires a waiver of the competitive bidding as described in Section 2-
367(e)of the City Code.The Administration recommends approval finding such waiver to be in
the best interest of the City.
A pplica ble A rea
South Beach
ls this a "Residents Right Does this item utilize G.O,
Page 275 of 1278
to Know "ite m ,_pursuant to
City Code Section 2-147
No
Boni Funds?
No
Strategic Connection
Prosperity -Develop the Conve ntion Center ca mpus .
Legislative Tracking
Econo m ic Development
Page 276 of 1278
RESO LUTIO N NO .2023-32722
A R E S O L UT IO N O F THE MA YOR AND CITY COMMISSIO N O F THE
C ITY O F MIAM I BEACH,FLO RIDA ,ACCEPTING THE
R E CO M M ENDAT IO N O F THE CITY MA NAGER PURSUA NT TO
IN V ITATIO N TO NEGOTIA TE (IT N)NO .2023-338-ND,FO R
MA N A G EM ENT AND O PERA TIO N O F THE MIAMI BEA CH
C O N V E NT IO N CE NT E R CA M PUS;AUTHORIZING THE
A DM INIST RA TIO N TO NE G O TIA TE W ITH GLOBA L SPECTRUM ,L P.
D /B /A O V G 360;AND FURTHER REQ UIRING THA T THE FINA L TER M
SHEE T BE S UBJE CT TO AP PRO VA L BY THE M AYOR AND CITY
C O M M ISSIO N.
W HERE A S,on May 17,2023,the Mayor and City Commission approved the
issuance of the Invitation to Negotiate (ITN)No.2023-338-ND for Management and
Operation of the Miami Beach Convention Center Campus;and
W HERE A S,Invitation to Negotiate No.2023-338-ND (the "ITN")was released on
May 19,2023;and
W HERE A S,a voluntary pre-proposal meeting was held on May 31,2023;and
W HER E A S,on July 3,2023,the City received a sole proposal from Global
Spectrum,L.P.d/b/a OVG360;and
W HER EA S,on July 11,2023,the City Manager,via Letter to Commission No.
313-2023,appointed an Evaluation Committee consisting of:Kathie Brooks,Consultant,
Office of the City Manager;Jose Del Risco,Assistant Director,Parks and Recreation
Department;Francisco Garcia,Division Director,Facilities and Fleet Management
Department;Laurence Herrup,Chair,Convention Center Advisory Board;Matt Kenny,
Assistant Director,Marketing and Communications Department;Julissa Kepner,Board
Vice Chair/Convention Sales Committee Chair,Greater Miami &Miami Beach
Convention and Visitor's Bureau;General Manager,Miami Marriott Biscayne Bay;and
Heather Shaw,Assistant Director,Economic Development Department;and
W HER E A S the Evaluation Committee convened on July 28,2023,to review and
score the proposal;and
W HER E A S,the Evaluation Committee received an overview of the project,
information relative to the City's Cone of Silence Ordinance and the Government
Sunshine Law,general information on the scope of services,and a copy of the
proposal;and
W HER E A S,the Evaluation Committee was instructed to score and rank the sole
proposal pursuant to the evaluation criteria established in the ITN;and
WHEREAS,after reviewing the submission,the City Manager concurs with the
evaluation committee and recommends that the Mayor and City Commission authorize
the Administration to enter into negotiations with Global Spectrum,L.P.d/b/a OVG360;
and further,authorize the City Manager and City Clerk to execute an agreement upon
the conclusion of successful negotiations by the Administration.
NOW,THEREFORE,BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH,FLORIDA,that the Mayor and City
Commission hereby accept the recommendation of the City Manager,pursuant to
Invitation to Negotiate (ITN)No.2023-338-ND,for Management and Operation of the
Miami Beach Convention Center Campus;authorize the Administration to enter into
negotiations with Global Spectrum,L.P.d/b/a OVG360,as the sole proposer;and
further require that the final term sheet be subject to approval by the Mayor and City
Commission.
PASSED AND ADOPTED this''day or Sphl««2023.
Dan Gelber,Mayor
APPROVED AS TO
FORM &LANGUAGE
&FOR EXECUTION
T--23
City Attorney ¥Date
Competitive Bid Reports-Cc2B
MIAMI BEACH
COMMISSION MEMORANDUM
TO:Honorable Mayor and Members of the City Commission
FROM:Alina T.Hudak,City Manager
DATE:September 13,2023
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH,FLORIDA,ACCEPTING THE RECOMMENDATION OF
THE CITY MA NA GER PURSUANT TO INVITATION TO NEGOTIATE (ITN)
NO.2023-338-ND,FOR MA NAGEMENT AND OPERATION OF THE MIAMI
BEACH CONVENTION CENTER CAMPUS;AUTHORIZING THE
ADMINISTRATION TO NEGOTIATE WITH GLOBAL SPECTRUM,LP.DI/BIA
OVG360;AND FURTHER REQUIRING THAT THE FINAL TERM SHEET BE
SUBJECT TO APPROVAL BY THE MAYOR AND CITY COMMISSION.
RECOMMENDATION
It is recomme nded tha t the Mayo r and City Commission approve the Resolution autho rizi ng the
Administrati on to negotiate a manag eme nt agreement with Global Spectrum ,L.P.d/b /a
OVG360,the sole proposer for Invitation to Negotiate (ITN)No.2023-338-ND for
manag ement and operation of the Miami Beach Conve ntion Center cam pus.The Resolution
requires that the agreeme nt be subject to approval by the Mayo r and City Commission.
The solicitati on is curre ntly unde r the cone of silence.
BACKGROUND/HISTORY
Located in the heart of Miam i Beach,the newly renovat ed Miami Beac h Convention Center
(MBCC")is a state-of-the-art ,flexible special event and exhibitio n space that we lcome s mo re
than 600,000 visitors annual ly hosting 67 reg ional ,national,and internati onal events .The MBCC
is recognized for its excellence as a destinatio n of choice,creating significant economic impact
for the City of Miami Beach and the region.The MBCC campus encompasse s 1.4 million
square feet of indoor space ,inclusive of four (4)exhibition hall s totaling approximately 500,000
square feet,a grand ballroo m of approximate ly 61,000 square feet,a pre-functio n area of
approximat ely 18,000 square feet,84 mee ting roo ms,and four (4)junior ballroo ms ,with
approximately nine (9)acres of public green space ,an 800-space rooftop parki ng facility,and
approximate ly $10 million of public art.
In 2013,the Administration entered into a Manag ement Agreement ("Agreement")with Global
Spectrum,L.P.,d/b/a Spectra Venue Manag ement (ne OVG360,a divis ion of the Oak View
Group)for the manag eme nt of the Miam i Beach Conve ntion Center and Colony Theate r via
Resolutio n No.2013-28276.In initial term of the agreeme nt was for three (3)years ,from
Page 41 0f 2938
October 1,2013,to September 30,2016,with two (2)one-year renewal options.in Septemb er
)f4 Ms t{4u hsrrinds rt2qfe nsenneikili#is ls rsrsuss ·al nshes Ms rl ma
#ti +t ti+««ii in e tireet ert@oreae ###ail e tit n etter awe sit
Theater.
The original term (incl uding renewal options)included a period from 2013 to 2018;howe ver,
n rent t Rae l tin A 9n1#_90101 bmorlmont An t th tho nroomont otorla!t»orw.n er orrww er r a n r nan wren rwwrt¥w r¥a a m rt me a w
term through September 30,2020.In October 2018,prior to the expiration of the then extended
term,the Mayor and City Commission adopted Resolution No.2018-3 0508 authorizing
Ame ndme nt No.2,extending the term of the Agreement for an add itional two (2)years ,
commencing on October 1,2020,and expiring on September 30,2022,for a the n total term of
nine (S)years .in September 2019,pursuant to Resolution No.2019-30986,Amendment No.3
to the Agreement increased OVG360's monthl y imprest amo unt and established an OVG360-
funded annual interns hip contri bution.In June 2021,Amendment No.4 modified the Agreement
to include the manag ement and mai ntenanc e of Pride Park and Collins Canal Park,including the
Carl Fisher Clubhouse and Annex (ne Rum Room and Venu),and extended the term of the
Agreeme nt for an additional eighte en (18)months ,with the expirati on of the term to occ ur on
Marc h 31,2024,for a total term of ten (10)years and six (6)mo nths .All renewal options have
While OVG360 is currently responsible for manag ing the MBCC cam pus,note that Sodexo
Live!(previously kno wn as Centerplate )is separate ly and exclus ively contract ed to manag e all
food and beverage services and operations through September 30,2026.To ensue continuity
of manag ement operations during the critical years leading up to the completion of the adjacent
800-r0 om Grand Hyatt MBCC hotel (targ eted to open in 2026),renovation of the Fillmore
Theater,and the growth of interati onal and dome stic convention,conference,and destinati on
group sales,on Ma y 17,2023,the Administratio n recommended,and the Mayo r and City
Commission autho rized the issuance of Invitatio n to Negotiate (TN)No.2023-338-ND for
manage me nt and operatio ns of the MBCC cam pus.
ANALYSIS
On May 19,2023,the iTN was issued seeking proposais from conve ntion facility manag eme nt
companies cap able of providing a full range of com prehensive ma nag eme nt,operations,and
maintenance services for the Miami Beach Conve ntio n Center cam pus.The Procureme nt
Departme nt issued bid notices to 14,019 companies thro ugh the e-p rocurement system and 57
email notificati ons to vari ous real estate,property,build ing,and business manag eme nt
companies including but not limited to small and disadvantag ed businesses.The ITN process
invited submittal s from qualified firms that hav e proven experience in major marke t conventio n or
exhibition facility manag ement and operations.
Forty-four (44)prospective bidders accessed the advertis ed solicitatio n.A voluntary pre-
proposal conference was held on May 31,2023,to provid e informatio n to proposers submitting
a res ponse .One (1)firm attended the pre-p roposai conference .Despite significant eff orts by
staff to identity and notify viable firs of the lTN,on July 3,2023,a sole proposal was received
from Global Spectrum,L.P.d/b/a OVG360.
On July 11,2023,the City Ma nag er appointe d the Evaluatio n Committee via LTC #313-2023.
The Evaluati on Committe e conve ned on July 28,2023,to consider the proposal received.The
Committee was comprised of Kathie Brooks,Consultan t,Office of the City Manag er;Jose Del
Risco,Assistant Director,Parks and Recreatio n Departme nt;Franc isco Garcia,Divis ion
Director,Facilities and Fleet Manag eme nt Departm ent;Laurence Herru p,Chair,Conve ntion
Page 42 0f 2938
Center Advis ory Board ;Matt Kenny,Assistant Direc tor,Mar keting and Communicatio ns
Departme nt;Julissa Kepner,Board Vice Chair/Conve ntion Sale s Committee Chair,Greater
Miami &Miami Beach Conve ntion and Visitor's Bure au;General Ma nag er,Miami Marrio tt
Biscayne Bay;and Heathe r Shaw,Assistant Director,Eco nomic Developme nt Departm ent.
The Committee was provided an overview of the purpose of the solicitation,informati on relati ve
to the City's Cone of Silence Ordinance,and the Government Sunshine Law.The Committe e
was also provided with general information on the scope of services and a copy of the proposal.
The Committee determined that OVG360 was qualified and should be considered for
negotiations (see Attac hment A).
Global Spectrum,LP.was founded in 1994 as a manag ement consulting firm.In November
2021,the Oak View Group acq uired Global Spectrum,L.P.,forming OVG360,a full-service
venue manag eme nt company .According to its mark eting materials,OVG360 strive s to add
value through excellence and innovatio n in boo king and premium content development,venue
manag ement and consulting,sustainab le operati ons,public health and public safety,hospitality
and food servic es,parking and mobility services,and mo re.It provid es a holistic service mo del
tha t includes sales,mark eting,anal ytics ,and operational support.As OVG360 is the incumbent
providing the se services to the City,it should be noted tha t the City has been satisfied with its
wo rk over the term of the existing agreement.
Since initially taking over the manag ement of the MBCC,not only has OVG360 hosted
hund reds of events,including Art Basel Miami Beach and the Super Bow LIV Fan Expe rience ,
but it has placed MBCC at the top tier of conve ntion centers earning vari ous awa rds and
recognition from natio nal meeting publicatio ns around the country ,including mo st rece ntly
Association,Convention &Facilitie s Mag azine's 2023 Distinctive Achievement Award .
Mo reo ver,tha nks to its partne rship and collaboratio n with the City and its stake holders,OVG360
has overco me vari ous obstac les,such as the $64 0 million renovatio n of the venue,hurri cane s
and rain events ,Zika virus ,and the COVID-19 pand emic all while protecting [one of]the City's
most valuab le assets and supporting the community in times of nee d.OVG360 understand s
the importance of the MBCC within the greater Miam i Beach community and intends to ensure
that the MBCC's operatio n remai ns best-in-c lass.Its future plans for the MBCC cam pus
include increasing industry exposure,maxi mizing spo nsorship revenue,and ensuring a
seamless integrati on and maxi mum collaboratio n with the new Grand Hya tt hotel.
SUPPORTING SURVEY DATA
Based on the 2022 Miam i Beach Community Surve y,84.1%of local businesses think the
MBCC contri bute s positive ly to the overall value of doing business in Miam i Beach.The City
seeks to negotiate an agreeme nt to enhance the MBCC as a local economic drive r.
FINANCIAL INFORMATION
Natio nally,conve ntion centers typ ically operate with a financial subsidy whi le providing a broader
indirect economic impact to the community thro ugh tourism and hospitality-re lated vis itor
spending.The MBCC is supported and funded by revenue generate d by the MBCC (includ ing
rentals ,food,and beverage sales),Resort Tax (Conve ntion Development Tax),and Miam i
Beach Redevelopment Agency (RDA)tax increment revenue.The new MBCC manag eme nt
agreement is intended to continue generati ng revenue for the City,with the selected comp any
being compensated on an agreed-upon,fixed manag ement fee with ince ntives based on
performanc e.The manag eme nt fee (curre ntly at approximat ely $363,000 annual ly)is subject to
Page 43 of 2938
annual increases based on the lesser of 3 percent or the consumer price index (CPI).
Additionally,the current incentive is capped at the value of the annual management fee.
Operating expenses related to manag ing,maintaining,promoting and marketing the MBCC
(inc lud ing personnel expenses)are funded by the City.Operating revenues offset operating
expenses.T he financial co nsiderati o ns of th e agreem ent will be negotiated with the
selected firm and presented to the City Commission for consideration and approvai.
CONCLUSION
After reviewing the submission and the Evaluation Committee's rankings and commentary,it is
evident that OVG360 has the experience necessary to manag e and operate the MBCC
ca mpus .O VG 360 is one of the larg est ve nue manag em ent firm s globally,partnering with more
tha n 400 fac ilities ac ro ss No rth Am erica and ove r 60 co nve ntio n centers ,som e of sim ilar size
and mag nitude to the MBCC campus (the Atlantic City Convention Center in Atlantic City,NJ,
and the Duke Ene rg y Conve ntio n Center in Cinc inna ti,O H)to provide un matched services
ac ro ss ve nue manag em ent,ho spital ity,and partne rs hi ps.
Additio nal ly ,in partn ership wi th the Adm inistratio n,O VG 360 has alread y co m m itted to fostering
and prom oting mo re resident-centric ac tivati ons and acce ssibility at Pride Park to better alig n
with com munity ne eds.For the re as ons stated he re in,it is re co m me nd ed that the Mayo r and
City Com mission appro ve the Resoluti on autho rizing the Adm inistra tion to ne gotiate wi th G lobal
Spectru m ,L.P.d/bla O VG 360,the sole pro poser fo r Invitation to Negotiate (TN)2023-3 38-
ND,pro vid ed that the final ag ree me nt be subject to ap pro val by the Mayo r and City
Comm ission.
Applicable Area
South Beac h
ls this a "Residents Right
to Know"item,pursuant to
City Code Section 2-147
No
Does this item utilize G,O.
Bond Funds?
No
Legislative Tracking
Econo m ic Deve lo pm ent/Procure ment
ATTACHMENTS:
Descri pti on
a Attachment A
a Resolution
Page 44 0f 2938
Page 45 0f 2938
ATTACHMENT
ADDENDA AND ITN SOLICITATION
MIAMI BEACH
Invitation to Negotiate (ITN)
2023-338-N D
Management and Operation of the Miami Beach
Convention Center Campus
TABLE OF CONTENTS
SOLICITATION SECTIONS:
0100 INSTRUCTIO NS TO RESPONDENTS
0200 G ENERAL CO NDITI O NS
0300 PRO PO SAL SUBM ITTAL INSTRUCTIONS &FORMAT
0400 PRO PO SAL EVALUATIO N
SECTION 0100
MIAMI BEACH
INSTRUCTIONS TO RESPONDENTS &GENERAL CONDITIONS
1.GENERAL.This Invitation to Negotiate (ITN)is issued by the City of Miami Beach,Florida (the "City"),as the
means for interested parties (prospective proposers)to submit proposals for the City's consideration in evaluating
qualifications to select a firm with whom it may negotiate an agreement for the purpose noted herein.
The City utilizes Periscope S2G (formally known as BidSync)(www.periscopeholdings.com or www.bidsync.com)for
automatic notification of competitive solicitation opportunities and document fulfillment,including the issuance of any
addendum to this ITN.Any prospective proposer who has received this ITN by any means other than through
Periscope S2G must register immediately with Periscope S2G to assure it receives any addendum issued to this
ITN.Failure to receive an addendum may result in disqualification of proposal submitted.
2.BACKGROUND.The City owns the world-class Miami Beach Convention Center (MBCC),nestled in the heart of
iconic Miami Beach,near beautiful beaches,eclectic shopping,fine dining,cultural institutions,and upscale
accommodations.Located 12 miles from Miami International Airport,MBCC is the perfect convention/meeting space
for domestic and international events.
MBCC includes 1.4 million square feet of indoor space,inclusive of four (4)exhibition halls totaling approximately
500,000 square feet,a grand ballroom of approximately 61,000 square feet,a pre-function area of approximately
18,000 square feet,84 meeting rooms,and a number of smaller ballrooms and outdoor event areas,as well as
robust service areas and kitchens.The MBCC also contains approximately 800 guest parking spaces and several
dedicated valet areas.The MBCC received a full $640 million renovation,which was completed in 2020.The MBCC
received the Global Biorisk Advisory Council (GBAC)gold standard rating and has also achieved LEED®Silver
Certification.The MBCC is supported by and adjacent to Pride Park,Collins Canal Park,and the Carl Fisher
Clubhouse and Annex.Collectively,these areas are known as the MBCC campus.
Adjacent to the MBCC campus is the site of the future convention center hotel,the Fillmore Miami Beach Jackie
Gleason Theater,and Miami Beach City Hall.The convention center hotel,The Grand Hyatt Miami Beach
Convention Center Hotel,is being developed and managed by a third party on City-owned land through a
development agreement and ground lease.The hotel is under construction with a targeted completion date of 2026.
The hotel will be connected to the MBCC via a sky bridge and will include 800 rooms,90,000 square feet of indoor
meeting space,10,000 square feet of outdoor space,several food and beverage establishments,a parking facility,
two (2)pools,a gym,and a club lounge.The Jackie Gleason Theater is an approximately 41,000-square-foot
performance venue that can accommodate up to 2,700 guests.Neither the hotel nor the Jackie Gleason Theater is
under the scope of this ITN.See Figure 1 for a map of the MBCC campus and the adjacent area.
REMAINDER OF PAGE LEFT INTENTIONALLY BLANK
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In Fiscal Year 2022,the MBCC campus hosted 67 events including,but not limited to a number of international,
national,and regional annual events such as the Miami International Boat Show,Art Basel,Design Miami,American
Society of Plastic Surgeons Convention,Florida Supercon,the Jewelry International Showcase.
The City is currently under agreement with Oak View Group (OVG360)for the management and operation of the
Miami Beach Convention Center campus.The agreement expires on March 31,2024.The convention center
agreement includes a fixed management fee adjusted annually by the percentage change in the Consumer Price
Index ("CPI"),not to exceed 3%in any one year.In addition,OVG360 is entitled to an annual incentive fee during the
term of the agreement in an escalating amount not to exceed the value of the management fee.The incentive fee is
based on the following categories:customer service and surveys,financial performance,maintenance and
improvement of facility and capital equipment,and discretionary.
3.PURPOSE.As a result of the expiring agreement with OVG360,this ITN is being issued to solicit qualifications-
based proposals from firms interested in being considered for the management and operation of the Miami Beach
Convention Center campus.The City intends to select an experienced management company capable of operating,
managing and maintaining the MBCC and being responsive to the desires and directives of the City in the areas of
contract enforcement,scheduling,personnel relations,event programming and any and all other matters pertinent to
the operation and management of the MBCC.It is expressly understood that the management company of the
MBCC will be located on-site.
Through this ITN and resulting agreement,the City has several overall operational goals for the MBCC campus
management company,as summarized below.
1.Operate a first-class,high-quality,state-of-the-art convention center that is competitive in the industry and
meets the needs of conventions,consumer shows,meetings,entertainment,and community events.
2.Identify and implement initiatives to enhance MBCC revenues while ensuring that the MBCC remains
economically competitive with other convention venues and that conventions,tradeshows,and other
meetings are attracted to and retained at the MBCC.
3.Provide superior services to users of the MBCC and patrons and visitors attending events at the MBCC,
thereby maximizing customer satisfaction as exhibited by an industry-wide positive image of the MBCC.
4.Develop and implement initiatives to penetrate new markets,attract new events,and promote the MBCC to
enhance the usage of the MBCC and increase hotel occupancy.
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5.Maximize the economic impact on the City and region (via the accommodation of non-local conventions,
conferences,and meetings)and overall facility utilization while minimizing the annual operating cost for the
MBCC.Creative and experienced approaches to striking this critical balance are important to the City.
6.Properly maintain and safeguard the City's capital investment in the MBCC through the exercise of the
highest standards of maintenance and preservation,and,as the need arises,recommend capital
improvements.
7.Achieve all objectives in a professional manner,consistent with best industry practices and all applicable
laws and ordinances.
8.Work with the City to create master plans for current and future MBCC and related hospitality development
needs.
9.Assist the City in negotiating various contracts and agreements involving facilities,goods,and services
related to MBCC campus management and operations.
10.Coordinate all advertising,licensing/booking,promotional activities,marketing,and public relations for the
MBCC in coordination with the City and the Greater Miami and Miami Beach Convention and Visitors
Bureau (GMCVB).
11.Work cooperatively with the GMCVB in attracting events to the MBCC.Collaborate with GMCVB to 1)
conduct credible research to identify target markets,brand position,messaging,and related destination
marketing initiatives for the MBCC;and 2)develop and implement a research-based marketing plan for the
MBCC focusing on business/corporate/meeting travelers in selected target markets.
12.Advertise and otherwise promote the MBCC through cooperative outreach to leading regional/national/global
event planners,corporate decision makers,meeting planners,marketing and public relations professionals,
and other similar groups.Provide public relations and promotional support for special events as required by
the City and MBCC.Work collaboratively with GMCVB and other tourism agencies in the region to maximize
the impact of all marketing resources.Measure the effectiveness of key elements of the marketing plan and
make supportable adjustments to future efforts.
13.Food and beverage operations are excluded from the scope of this ITN.The management company must
agree to coordinate and collaborate with the food and beverage operator selected by the City.The current
food and beverage operator is Sodexo Live!(whose contract expires on September 30,2026).
14.The resulting agreement will be subject to the City's living wage requirements pursuant to Section 2-408 of
the City Code.
3.1.Interested Parties.Interested parties are invited to submit proposals in accordance with Section 0300.
In accordance with the instructions of Section 0300,interested parties should provide detailed
information that demonstrates its experience in managing and operating a world-class convention center
or similar facility.Specific scope proposals are not requested at this time.Responsive proposals will be
evaluated in accordance with Section 0400.The City Manager may recommend negotiations with one or
more firms per Section 0100,Sub-section 12,or may recommend rejecting all responsive proposals.
Contract negotiations to determine terms,conditions,scope,insurance/bond requirements,and costs
will commence with the selected proposers as authorized by the City Commission in accordance with
Section 0100,Sub-sections 12 and 13.
This ITN is under the cone of silence pursuant to Section 2-486 of the City Code.All
communications and questions are to be directed to the procurement contracting officer
identified in Sub-section 6 below.
4.SCOPE OF SERVICES REQUIRED.The foregoing represents the major areas of responsibility for the selected
management company.Notwithstanding,the City reserves the right to,by mutual agreement,add or delete the
scope of services provided by the selected management company.The successful proposer shall manage and
operate the MBCC campus in accordance with policies approved by the City.The successful proposer shall be
responsible for all day-to-day functions and operations of the MBCC campus and shall operate the MBCC at all
times in the public interest and in accordance with the highest professional and ethical standards,including but not
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limited to the following:
Management
•The successful proposer shall prepare and submit annual budgets for MBCC campus operation.The
proposer shall also maintain a system of internal controls to provide reasonable assurance that MBCC
campus resources are used effectively and efficiently.The proposer shall keep full and accurate accounting
records relating to its activities at the MBCC campus in accordance with generally accepted accounting
principles.
•The successful proposer shall report and provide regular reports to the City Manager or designee(s).The
City shall make periodic inspections of the MBCC and equipment to determine that they are being properly
maintained.The proposer will be required to make any improvements in cleaning or maintenance methods
as required by the Management Contract.
•It is the intention of the City that service is of the highest quality attainable.The selected proposer will
maintain the standard of operations,quality of service,maintenance and physical appearance of the MBCC
as a first-class convention and exhibition center.All areas of the MBCC are to be kept clean,orderly,
attractive,and sanitary at all times and in strict accordance with the applicable laws,ordinances,rules,and
regulations as well as the standards of the City.
•The successful proposer shall consistently endeavor to improve the operation of the MBCC with a view
toward developing the most efficient and highest quality of service to the customers,minimizing operating
costs,increasing the quality of maintenance and security,and maximizing gross receipts without negatively
impacting exhibitor or show manager costs.
•The successful proposer shall consistently endeavor to improve the operations of the MBCC to be more
sustainable and implement innovative and effective practices to improve the sustainability of the building.
•The successful proposer shall implement strategies and initiatives that support the City's sustainability
initiatives,including but not limited to Plastic Free MB,food waste diversion,energy efficiency,energy
benchmarking,and energy and water conservation.
•The successful proposer should pursue options for transportation for convention attendees to connect them
to their most frequented destinations,including but not limited to the airport or major hotels,to reduce the
venue's carbon footprint and help achieve the City's sustainability and climate goals.
•The successful proposer shall be responsible for negotiating all rental rates,fees,and charges for services
provided throughout the MBCC campus and executing and performing all contracts,use agreements,
licenses,and other agreements.
•The proposer shall establish an effective system of communication that encourages linkages and
collaborative efforts between the MBCC,the GMCVB,and other segments of the hospitality industry,
including the Miami Beach Visitors and Convention Authority (MBVCA)and the Miami Beach hotel industry
and other visitor industry segments.
•The successful proposer will have oversight responsibility over any and all sub-contractors and
concessionaires,as set forth in the Management Contract.The successful proposer will also negotiate
future sub-contractor agreements,to be approved by the City.
•The successful proposer will administer payroll systems for all persons employed by the proposer at the
MBCC campus.
•The successful proposer will develop and/or abide by procurement policies,adhering to applicable city code,
ordinances,as well as to any applicable City policies as directed by the City.
•The successful proposer will undertake MBCC campus information technology functions and maintain
systems in state-of-the-art conditions.
•At the conclusion of the term of the negotiated agreement,the successful proposer shall be responsible for
returning the MBCC campus and Furniture,Fixtures,and Equipment (FF&E)to the City in the same
condition in which they were provided,except for normal wear-and-tear.
•The successful proposer shall abide by all applicable local,county,state,and federal laws pertaining to its
operation and shall secure all licenses and permits necessary for the operation of the MBCC campus.The
MIAMI BEACH
successful proposer shall be responsible for and pay all federal,county,city,and state taxes arising as a
result of the Management Contract,including those levied against the City.
•The successful proposer shall negotiate and execute all agreements for use of MBCC space for events.
The City shall have the right to reject the character of services and require that undesirable practices be
discontinued or remedied.Failure of the successful proposer to take appropriate action after notification from
the City and a reasonable opportunity to cure may result in the cancellation of the Management Contract at
the City's discretion.
•The successful proposer shall thoroughly train and closely supervise all employees so that they are aware of
and habitually practice high standards of cleanliness,courtesy,and service.
•The successful proposer shall thoroughly train and closely supervise all employees to follow best
management practices for the proper separation and disposal of waste and recyclable materials.
•The successful proposer shall subject its employees to drug testing and criminal background checks,as
prescribed.Employees shall at all times maintain a professional appearance consistent with the
requirements of the Management Contract.
•The successful proposer shall not employ any person who does not conduct him or herself in a business-like
and professional manner and shall promptly take appropriate disciplinary action against employees who do
not meet this standard,up to and including termination.Any employee so terminated shall not be re-
employed at the MBCC without the City's written consent,as specified in the Management Contract.
Maintenance and Repair
•The successful proposer shall be responsible for all preventative maintenance and maintenance and repair
of the MBCC campus.The successful proposer will maintain the interior,exterior,and infrastructure of the
physical facility and grounds,including non-capital repairs and maintenance.The successful proposer shall
also be responsible for informing the City of degraded conditions and for preparing annual Capital
Improvement Program project lists with a recommended capital budget for consideration by the City.The
proposer is further responsible for taking all actions necessary to maintain the validity of all warranties and
for ensuring that repairs to any part of the MBCC or FF&E which is under warranty is accomplished under
the warranty.
•The successful proposer shall maintain a neat and orderly operation at all times and shall be responsible for
or oversee vendor contracts.The successful proposer shall make available all areas of the MBCC under its
control for examination at any time by the City or an authorized representative.
•No signs or advertising identifying the successful proposer or its subcontractors shall be placed on the
premises unless the City Manager or designee/authorized representative first approves it in writing.
•No alterations or additions shall be made to the MBCC,or any part thereof,without first having obtained the
written consent of the City Manager or designee/authorized representative.Authorized alterations or
additions shall become the property of the City at the expiration date/or termination of the Agreement.
•The successful proposer shall not remove any FF&E furnished to the MBCC without the express written
permission of the City.
GMCVB &Hospitality industry
•The successful proposer will collaborate with the GMCVB to maximize the destination and brand awareness,
social media response metrics,and visitation levels.
•The successful proposer will establish and maintain a positive relationship with Miami Beach
small/medium/large hoteliers,event planners,travel agents,business organizations and associations,
restaurateurs,venues,and other similar groups.
•The successful proposer will maintain and promote the City's international brand-name status through the
press,the travel industry,and marketing efforts.They will also continue to support local commercial
businesses catering to the tourism industry through marketing and public relations programs.
4.1.City Retained Rights.At a minimum,the City intends to maintain the following rights with respect to any
resulting agreement and the scope of work provided by the selected management company.
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•Work in mutual accord with MBCC campus management company/general manager to ensure the highest
quality of services and facilities.
•Appoint a City Manager representative/designee to oversee general manager obligations,including the
MBCC Management Contract.
•Receive and review independent audits of MBCC financial statements.
•Oversee payment of MBCC debt.
•Receive and review customer survey research completed by MBCC management,including analysis that
affects incentive payments identified in the Management Contract.
•Review,approve,and budget capital projects for repair/replacement at the MBCC campus,in conjunction
with the MBCC management team.
•Monitor overall management company performance through an annual performance audit.
•Review MBCC campus pricing,policies,and other arrangements necessary for the operations of the MBCC
campus.
•Review all labor negotiation strategies and negotiation efforts as may be required with collective bargaining.
•Review and monitor all revenue from the operation of the MBCC campus by the successful proposer and
monitor all operating expenses within a budget developed by the successful proposer and approved by the
City.
•Provide all initial land,buildings,and facilities and FF&E in good working order (to be inventoried at time of
contract signing).
•Review and approve MBCC's purchase of all necessary on-site equipment and replacement items of major
capital equipment in accordance with the recommended and approved capital improvement plan.
•Make periodic inspections of the facilities and FF&E to determine that they are being maintained in a neat
and orderly condition.The City reserves the right to modify its functional role with respect to administering
the operations of the MBCC at any time,subject to the terms of the contract.
5.ANTICIPATED ITN TIMETABLE.The tentative schedule for this solicitation is as follows:
ITN Issued May 19,2023
Pre-Proposal Meeting May 31,2023,at 1 :00 pm ET
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+1 786-636-1480 United States,Miami
Phone Conference ID:443 077 349#
Deadline for Receipt of Questions June 19,2023,at 5:00 pm ET
Responses Due July 3,2023,at 3:00 pm ET
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+1 786-636-1480 United States,Miami
Phone Conference ID:357 803 454#
Evaluation Committee Review TBD
Tentative Commission Approval TBD
Contract Negotiations Following Commission Approval
MIAMI BEACH
6.PROCUREMENT CONTACT_Any questions or clarifications concerning this solicitation shall be submitted to the
Procurement Contact noted below:
.et /t 'e
'r rz»/PE-1iki i
ditionally,the City Clerk istobecopiedonallcommunicationsviaemailat:.RafaelGranado@miamibeachfl.gov;or
via facsimile:786-394-4188.
The Proposal title/number shall be referenced on all correspondence.All questions or requests for clarification must
be received no later than ten (10)calendar days prior to the date proposals are due as scheduled in Section 0100-5.
All responses to questions/clarifications will be sent to all prospective proposers in the form of an addendum.
7.PRE-PROPOSAL MEETING OR SITE VISIT(S}.A pre-proposal meeting or site visit(s)may be scheduled.
Attendance for the pre-proposal meeting shall be via web conference and recommended as a source of information
but is not mandatory.Proposers interested in participating in the Pre-Proposal Meeting must follow these steps:
Join on your computer or mobile app
Ciick here to join the meeting
Or call in (audio only)
+1 786-636-1480 United States,Miami
Phone Conference ID:443 077 349#
Proposers who are participating should send an e-mail to the contact person listed in this ITN expressing their intent
to participate.
8.PRE-PROPOSAL INTERPRETATIONS.Oral information or responses to questions received by prospective
proposers are not binding on the City and will be without legal effect,including any information received at pre-
submittal meeting or site visit(s).The City by means of Addenda will issue interpretations or written addenda
clarifications considered necessary by the City in response to questions.Only questions answered by written
addenda will be binding and may supersede terms noted in this solicitation.Addendum will be released through
Periscope S2G.Any prospective proposer who has received this ITN by any means other than through Periscope
S2G must register immediately with Periscope S2G to assure it receives any addendum issued to this ITN.Failure to
receive an addendum may result in disqualification of proposal.Written questions should be received no later than
the date outlined in the Anticipated ITN Timetable section.
9.CONE OF SILENCE.This ITN is subject to,and all proposers are expected to be or become familiar with,the
City's Cone of Silence Requirements,as codified in Section 2-486 of the City Code.proposers shall be solely
responsible for ensuring that all applicable provisions of the City's Cone of Silence are complied with,and shall be
subject to any and all sanctions,as prescribed therein,including rendering their response voidable,in the event of
such non-compliance.Communications regarding this solicitation are to be submitted in writing to the Procurement
Contact named herein with a copy to the City Cierk at rafaeigranado@miamibeachfi.gov
10.ADDITIONAL INFORMATION OR CLARIFICATION.After proposal submittal,the City reserves the right to
require additional information from proposers (or proposer team members or sub-consultants)to determine:
qualifications (including,but not limited to,litigation history,regulatory action,or additional references);and financial
capability (including,but not limited to,annual reviewed/audited financial statements with the auditors notes for each
of their last two complete fiscal years).
11.PROPOSER'S RESPONSIBILITY.Before submitting a response,each proposer shall be solely responsible for
making any and all investigations,evaluations,and examinations,as it deems necessary,to ascertain all conditions
and requirements affecting the full performance of the contract.Ignorance of such conditions and requirements,
4]II o»s
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and/or failure to make such evaluations,investigations,and examinations,will not relieve the proposer from any
obligation to comply with every detail and with all provisions and requirements of the contract,and will not be
accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the
proposer.
12.DETERMINATION OF AWARD.The City Manager may appoint an evaluation committee to assist in the
evaluation of proposals received.The evaluation committee is advisory only to the city manager.The city manager
may consider the information provided by the evaluation committee process and/or may utilize other information
deemed relevant.The City Manager's recommendation need not be consistent with the information provided by the
evaluation committee process and takes into consideration Miami Beach City Code Section 2-369,including the
following considerations:
(1)The ability,capacity and skill of the proposer to perform the contract.
(2)Whether the proposer can perform the contract within the time specified,without delay or
interference.
(3)The character,integrity,reputation,judgment,experience and efficiency of the proposer.
(4)The quality of performance of previous contracts.
(5)The previous and existing compliance by the proposer with laws and ordinances relating to the
contract.
The City Manager may recommend to the City Commission the proposer(s)s/he deems to be in the best interest of
the City or may recommend rejection of all proposals.The City Commission shall consider the City Manager's
recommendation and may approve such recommendation.The City Commission may also,at its option,reject the
City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest
of the City,or it may also reject all Proposals.
13.NEGOTIATIONS.Following selection,the City reserves the right to enter into further negotiations with the
selected proposer.Notwithstanding the preceding,the City is in no way obligated to enter into a contract with the
selected proposer in the event the parties are unable to negotiate a contract.It is also understood and acknowledged
by proposers that no property,contract or legal rights of any kind shall be created at any time until and unless an
Agreement has been agreed to;approved by the City;and executed by the parties.
14.E-VERIFY.As a contractor you are obligated to comply with the provisions of Section 448.095,Fla.Stat.,
"Employment Eligibility."Therefore,you shall utilize the U.S.Department of Homeland Security's E-Verify system to
verify the employment eligibility of all new employees hired by the Contractor during the term of the Contract and
shall expressly require any subcontractors performing work or providing services pursuant to the Contract to likewise
utilize the U.S.Department of Homeland Security's E-Verify system to verify the employment eligibility of all new
employees hired by the subcontractor during the Contract term.
15.PERISCOPE S2G (FORMERLY BIDSYNC).The Procurement Department utilizes Periscope S2G,Supplier-to-
Government electronic bidding (e-Bid)platform.If you would like to be notified of available competitive solicitations
released by the City you must register and complete your vendor qualifications through Periscope S2G,Supplier-to-
Government www.bidsync.com/Miami-Beach.Registration is easy and will only take a few minutes.For detailed
instructions on how to register,complete vendor qualifications and submit electronic bids visit
https://www.miamibeachfl.gov/city-hall/procurement/for-approval-how-to-become-a-vendor/.
Should you have any questions regarding this system or registration,please visit the above link or contact Periscope
S2G,Supplier-to-Government at support@bidsync.com or 800.990.9339,option 1,option 1.
16.HOW TO MANAGE OR CREATE A VENDOR PROFILE ON VENDOR SELF SERVICE (VSS).In addition to
registering with Periscope S2G,the City encourages vendors to register with our online Vendor Self-Service web
page,allowing City vendors to easily update contacts,attachments (W-9),and commodity information.The Vendor
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Seif-Service (VSS)webpage (https:iiseifservice.miamibeachfi.govivss/Vendors/defauit.aspx)wiii aiso provide you
with purchase orders and payment information.
Should you have any questions and/or comments,do not hesitate to submit them to
vendorsupport@miamibeachfl.gov .
17.SUPPLIER DIVERSITY.In an effort to increase the number and diversity of supplier options in the procurement
of goods and services,the City has established a registry of LGBT-owned businesses,as certified by the National
LGBT Chamber of Commerce (NGLCC)and small and disadvantaged businesses,as certified by Miami-Dade
County.See authorizing resolutions here.
If your company is certified as an LGBT-owned business by NGLCC,or as a small or disadvantaged business by
Miami-Dade County,click on the link below to be added to the City's supplier registry (Vendor Self-Service)and bid
system (Periscope S2G,Supplier-to-Government).These are two different systems and it is important that you
register for both.
Click to see acceptable certification and to register:https://www.miamibeachfl.goy/city-hall/procurement/'how-to-
become-a-vendor/.
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SECTION 0200
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GENERAL CONDITIONS
FORMAL SOLICITATIONS TERMS &CONDITIONS -GOODS AND SERVICES.By virtue of submitting a proposal
in response to this solicitation,proposer agrees to be bound by and in compliance with the Terms and Conditions for
Services (dated 10.27.2022),incorporated herein,which may be found at the following link:
https://www.miamibeachfl.gov/city-hall/procurement/standard-terms-and-conditions/
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SECTION 0300
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PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT
1.ELECTRONIC RESPONSES (ONLY).Proposals must be submitted electronically through Periscope S2G
(formerly BidSync)on or before the date and time indicated.Hard copy proposals or proposals received through
email r facsimile are not acceptable and will he rejected,
A proposer may submit a modified proposal to replace all or any portion of a previously submitted proposal until the
deadline for proposal submittals.The City will only consider the latest version of the bid.
Electronic proposal submissions may require the uploading of attachments.All documents should be attached as
separate files in accordance with the instructions included in Section 4,below.Attachments containing embedded
documents or proprietary file extensions are prohibited.It is the Bidder's responsibility to assure that its bid,including
all attachments,is uploaded successfully.
Only proposal submittals received,and time stamped by Periscope S2G (formerly BidSync)prior to the proposal
submittal deadline shall be accepted as timely submitted.Late bids cannot be submitted and will not be accepted.
Bidders are cautioned to allow sufficient time for the submittal of bids and uploading of attachments.Any technical
issues must be submitted to Periscope S2G (formerly BidSync)by contacting (800)990-9339 (toll free)or
S2G@periscopeholdings.com.The City cannot assist with technical issues regarding submittals and will in no way
be responsible for delays caused by any technical or other issue.
it is the sole responsibility of each Bidder to ensure its proposal is successfully submitted in BidSync prior
to the deadline for proposal submittals.
2.NON-RESPONSIVENESS.Failure to submit the following requirements shall result in a determination of non-
responsiveness.Non-responsive proposals will not be considered.
1.Bid Submittal Questionnaire (submitted electronically).
3.OMITTED OR ADDITIONAL INFORMATION.Failure to complete and submit the Bid Submittal
Questionnaire (submitted electronically)with the bid and by the deadline for submittals shall render a
proposal non-responsive.With the exception of the Bid Submittal Questionnaire (completed and submitted
electronically),the City reserves the right to seek any omitted information/documentation or any additional
information from proposer or other source(s),including but not limited to:any firm or principal information,applicable
licensure,resumes of relevant individuals,client information,financial information,or any information the City deems
necessary to evaluate the capacity of the proposer to perform in accordance with contract requirements.Failure to
submit any omitted or additional information in accordance with the City's request shall result in proposal being
deemed non-responsive.
4.ELECTRONIC PROPOSAL FORMAT__In order to maintain comparability,facilitate the review process and assist
the Evaluation Committee in review of proposals,it is strongly recommended that proposals be organized and
tabbed in accordance with the tabs,and sections as specified below.The electronic submittal should be tabbed as
enumerated below and contain a table of contents with page references.The electronic proposal shall be submitted
through the "Line Items"attachment tab in Periscope S2G.
TAB 1
MIAMI BEACH
Cover Letter and Table of Contents
1.1 Cover Letter and Table of Contents.The table of contents should indicate the tabs,sections with tabs,and
page numbers to facilitate the evaluation committee's review.The cover letter must be signed by a principal or
a ent able to bind the firm.
TAB2 •erience and Qualifications
2.1 Organizational Chart:An organizational chart depicting the relationship and reporting hierarchy for all firms,
principals and personnel involved in the proposal.The organizational chart should include the scope of
responsibility for the prime proposer,its personnel,and any sub-contractor and its personnel.
2.2 Similar Experience of Proposer:Provide a listing of projects within the last 10 years where the prime
proposer and/or its principals have provided services similar to those described herein.Similar services are
defined as the management of public venues (e.g,convention centers,arenas,stadiums,etc.)greater than
1,000,000 square feet.The determination of similarity shall be solely at the City's discretion.For each similar
project,provide the following:
a.project name and scope of services provided;
b.name of individuals that worked on the referenced project that have been included in Section 2.1 above.
c.name of client;
d.client project manager and contact information;and
e.term of the engagement.
2.3 Other Experience of Proposer:Provide a listing projects within the last 10 years where the prime proposer
and/or its principals have provided services for the management of public access facilities which may include
but not be limited to smaller convention centers,arenas,and other public venues.For each project provide the
following:
a.project name and scope of services provided;
b.name of individuals that worked on the referenced project that have been included in Section 2.1 above.
c.name of client;
d.client project manager and contact information;and
e.term of the engagement.
2.4 Similar Experience of Sub-consultant(s)/Sub-contractor(s):Summarize projects where the sub-
consultant(s)/sub-contractor(s)and/or its principals have provided services similar to the services defined
herein.For each project provide the following:
a.project name and scope of services provided;
b.name of individuals that worked on the referenced project that have been included in Section 2.1 above;
c.name of client;
d.client project manager and contact information;and
e.term of the engagement.
2.5 Evidence of Prior Working Experience:If sub-consultant(s)/sub-contractor(s)are included in the proposal,
submit evidence that the proposed team has successfully collaborated on prior projects.For each project,
submit the project description,agency name,agency contract,contact telephone &email,year(s),and term of
en a ement.
Submit detailed information on the a roach and methodolo
MIAMI BEACH
previous engagements to accomplish a similar scope of work as detailed in Section 0100,Sub-section 4,Scope of
Work Required.At a minimum,include detailed information on the proposers proven experience,including client
references as to where services where deployed,for the following areas necessary for the management of
convention centers:
1.Managing and mgyimi7zing tho gonontin hookingg and gglee of onyention enterg gnd [grge yenueg.
2.General &financial management responsibilities,including but not limited to financial oversight,personnel
management,facility oversight,etc.
3.Maintenance of facilities,including but not limited to optimal maintenance,cleanliness standards and
environmentally sustainable operations.
4.Working relationship with trade,hospitality,tourism or convention center bureaus or organizations as
relevant to the facilities submitted as proof of experience in Tab 2 and other relevant organizations.
5.Enhancing the customer service experience for center attendees.
6.Meeting or exceeding performance benchmarks established by the client.
7.Innovative practices,particularly in cases where innovation has been used to positively impact financial
factors or operational efficiencies.
The information provided in this tab should focus on documentable experience rather than any proposed scope of
services that is not su orted b documentable ast ex erience.
Balance of Page Intentionally Left Blank
SECTION 0400 PROPOSAL EVALUATION
1.EVALUATION COMMITTEE.An Evaluation Committee,appointed by the City Manager,may
meet to evaluate each Proposal in accordance with the qualitative criteria set forth below.In doing
so,the Evaluation Committee may review and score all proposals received,with or without
requiring presentations.It is important to note that the Evaluation Committee is advisory only and
does not make an award recommendation to the City Manager or the City Commission.The City
Manager will utilize the results to take one of the following actions:
a.In the event that only one responsive proposal is received,the City Manager,after a
determination that the sole responsive proposal materially meets the requirements of
the ITN,may,without an evaluation committee,recommend to the City Commission
that the Administration enter into negotiations;or
b.The City Manager may recommend that the City Commission authorize negotiations or
award a contract to one or more firms in accordance with Section 0100,Sub-section
12;or
c.The City Manager may recommend that the City Commission short-list one or more
firms for further consideration by the Evaluation Committee;or
d.The City Manager may recommend to the City Commission that all firms,if more than
one (1)responsive submittal is received,be rejected.
2.PRESENTATIONS BY SHORT-LISTED FIRMS.If a short-listing of firms responding to this ITN
is approved,the short-listed firms may be required to make presentations to and be interviewed by
the Evaluation Committee.In further considering the short-listed firms,the Evaluation Committee
will utilize the criteria set forth in Sub-section 4 below.
3.TECHNICAL ADVISORS.The City,at its discretion,may utilize technical or other advisers to
assist the evaluation committee or the City Manager in evaluating proposals.
4.EVALUATION CRITERIA.Responsive,responsible proposals will be evaluated in accordance
with the following criteria:
Qualitative Criteria Maximum Points
Experience and Qualifications
Approach and Methodology
60
40
TOTAL AVAILABLE POINTS for Qualitative Criteria 100
Quantitative Criteria Maximum Points
Veterans Preference 5
TOTAL AVAILABLE POINTS for Qualitative and 105QuantitativeCriteria
5.QUALITATIVE CRITERIA.The Evaluation Committee shall review responsive,responsible
proposals and assign points for the qualitative factors only.The Evaluation Committee shall not
consider quantitative factors (e.g.veteran's preference)in its review of proposals.The Evaluation
Committee shall act solely in an advisory capacity to the City Manager.The results of the
Evaluation Committee process do not constitute an award recommendation.The City Manager
may utilize,but is not bound by,the results of the Evaluation Committee process,as well as
consider any feedback or information provided by staff,consultants or any other third-party in
developing an award recommendation in accordance with Section 0100,Sub-section 12.In its
review of proposals received,the Evaluation Committee may review and score all proposals,with
or without conducting interview sessions,in accordance with the evaluation criteria.
6.QUANTITATIVE CRITERIA.Procurement Department staff will assign points for the
quantitative criteria.Veterans'Preference points will be assigned in accordance with Section 2-37 4
of the City Code
7.DETERMINATION OF FINAL RANKING.The sum of the evaluation criteria points will be
converted to rankings in accordance with the example below:
Pro poser AA Pro poser B Pro poser C
Q ualitative Points 82 74 80
Committee Q uantitative Points 5 5 0
Member1 Total 87 79 80
R ank 1 3 2
Q ualitative Points 82 85 72
Committee Q uantitative Points 5 5 0
Member2 Total 87 90 72
R ank 4 2 3
Q ualitative Points 90 74 66
Committee Q uantitative Points 5 5 0
Member2 Total 95 79 66
R ank 4 2 3
Low Aggregate Score 3 7 8
FInal Ranking'1 2 3
it is important to note that the resuits of the proposal evaluation process in accordance with Section
0400 does not represent an award recommendation.The City Manager will utilize the results of
the proposal evaluation process,and any other information she deems appropriate,to develop an
award recommendation to the City Commission,which may differ from the results of the proposal
evaluation process and final rankings.
Balance of Page Intentionally Left Blank
ATTACHMENT C
SUNBIZ &PROPOSAL RESPONSE TO ITN
BID SUBMITTAL QUESTIONNAIRE
SECTION 1 -BID CERTIFICATION FORM
This document is a REQUIRED FORM that must be submitted fully completed and submitted.
Solicitation No:
BID NUMBER
I Solicitation Title:l pp IT TIT
BIDDER'S NAME:Global Spectrum,L.P.,d/bla OVG360
NO.OF YEARS IN BUSINESS:24 I NO.OF YEARS IN BUSINESS LOCALLY:15 I NO.OF EMPLOYEES:30,000
OTHER NAME(S)BIDDER HAS OPERATED UNDER IN THE LAST 10 YEA RS:OVG Facilities,Spectra,Global Spectrum
BIDDER PRIMARY ADDRESS (HEADQUARTERS):150 Rouse Blvd.
CITY :Philadelphia
STATE:PA I ZIP CODE:19072
TELEPHONE NO..215-952-5723
TOLL FREE NO.:nla
FAX NO.:267-455-0073
BIDDER LOCAL ADDRESS:1901 Convention Center Drive
CITY :Miami Beach
STATE:FL I ZIP CODE:33139
PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT:Peter Zingoni
ACCOUNT REP TELEPHONE NO.:203-241-9618
ACCOUNT REP TOLL FREE NO.:nla
ACCOUNT REP EMAIL:pzingoni@oakviewgroup.com
FEDERAL TAX IDENTIFICATION NO.:59-3599248
By virtue of submitting a bid,bidder agrees:a)to complete and unconditional acceptance of the terms
and conditions of this document and the solicitation,including all addendums specifications,
attachments,exhibits,appendices and any other document referenced In the sollcltatlon c)that the
bidder has not divulged,discussed,or compared the proposal with other bidders and has not colluded
with any other bidder or party to any other bid;d)that bidder acknowledges that all information
contained herein is part of the public domain as defined by the State of Florida Sunshine and Pubiic
Records Laws;e)if bid is accepted,to execute an appropriate City of Miami Beach document for the
purpose of establishing a formal contractual relationship between the bidder and the City of Miami
Beach,Florida,for the performance of all requirements to which the bid pertains;and f)that all
responses,data and information contained in the bid submittal are true and accurate.
The individual named below affirms that s/he:is a principal of the applicant duly authorized to execute
this questionnaire,and that the contents of said document(s)are complete,true,and correct to the best
of his/her knowledge and belief.
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
Signature of Bidder 's Authorized
Representative:
Brian Rothenberg
SECTION 2-ACKNOWLEDGEMENT OF ADDENDUM
After issuance of solicitation,the City may release one or more addendum to the
solicitation,which may provide additional information to bidders or alter solicitation
requirements.The City will strive to reach every bidder having received solicitation
through the City's e-procurement system.However,bidders are solely responsible for
assuring they have received any and all addendum issued pursuant to solicitation.This
Acknowledgement of Addendum section certifies that the bidder has received all
addendum released by the City pursuant to this solicitation.Failure to obtain and
acknowledge receipt of all addenda may result in proposal disqualification.
Enter Initial Enter Initial Enter Initial to
to Confirm to Confirm Confirm
Receipt Receipt Receipt
Addendum 1 Addendum 6 Addendum 11
Addendum 2 Addendum 7 Addendum 12
Addendum 3 Addendum 8 Addendum 13
Addendum 4 Addendum 9 Addendum 14
Addendum 5 Addendum 10 Addendum 15
If additional confirmation of addendum is required,submit under separate cover.
SECTION 3-CONFLICT OF INTEREST
All bidders must disclose the name(s)of any officer,director,agent,or immediate
family member (spouse,parent,sibling,and child)who is also an employee of the City
of Miami Beach.Further,all bidders must disclose the name of any City employee who
owns,either directly or indirectly,an interest of ten (10%)percent or more in the bidder
entity or any of its affiliates.
FIRST AND LAST NAME RELATIONSHIP
1 N/A
2
3
4
5
6
SECTION 4-FINANCIAL CAPACITY
At time of request by the City,bidder shall request that Dun &Bradstreet submit
its Supplier Qualifier Report directly to the City,_with bid or within three_(3)days
of request._Bidder shall arrange for Dun &Bradstreet to submit a Supplier
Qualification Report (SQR)directly to the City.No proposal will be considered without
receipt (when requested),by the City,of the SQR directly from Dun &Bradstreet.The
cost of the preparation of the SQR shall be the responsibility of the bidder.The bidder
shall request the SQR report from D&B at:
https://supplierportal.dnb.com/webapp/wcs/stores/serylet/SupplierPortal?
storeld=11696
Bidders are responsible for the accuracy of the information contained in its
SQR.It is highly recommended that each bidder review the information
contained in its SQR for accuracy prior to submittal to the City and as early as
possible in the solicitation process.For assistance with any portion of the SQR
submittal process,contact Dun &Bradstreet at 800-424-2495.
SECTION 5 -REFERENCES AND PAST PERFORMANCE
I Project No.i Project Tit!e
Bidder shall submit at least three (3)references for whom the bidder has completed
work similar in size and nature as the work referenced in solicitation.Bidder may
submit additional references as part of its bids submittal.
Reference No.1
Firm Name:Kay Bailey Hutchison Convention Center
Contact Individual Name and Title:Rosa Fleming,Director Convention and Event
Services
Address:650 S.Griffin Street,Dallas,TX 75202
Telephone:214-939-2755
Contact's Email:rosa.fleming@dallascityhall.com
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2019 to the 1 million sq.ft.
Kay Bailey Hutchison Convention Center.
Reference No.2
Firm Name:Palm Beach County Convention Center
Contact Individual Name and Title:
Address:Emanuel Perry,Executive Director,Palm Beach County Tourism
Development Council,2195 Southern Blvd.,Ste 500,West Palm Beach,FL 33406
Telephone:561-233-3066
Contact's Email:eperry@palmbeachfl.com
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2003 to the 350,000 sq.ft.
Palm
Beach County Convention Center.
Reference No.3
Firm Name:Navy Pier
Contact Individual Name and Title:Marilyn Gardner,President and CEO Navy Pier
Address:600 E.Grand Ave.,Chicago,IL 60611
Telephone:312-595-5032
Contact's Email:MGardner@navypier.org
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2020 to Navy Pier in
Chicago,
IL.Navy Pier is the 3,300-foot long pier on the shoreline of Lake Michigan,including over
50 acres of parks,gardens,shops,restaurants,etc.,and the 250,000 sq.ft.convention
center.
SECTION 6-SUSPENSION,DEBARMENT,OR CONTRACT
CANCELLATION
Has bidder ever been debarred,suspended or other legal violation,or had a contract
cancelled due to non-performance by any public sector agency?
[]Es [@g ]No
If answer to above is "YES,"bidder shall submit a statement detailing the reasons that
led to action(s):
SECTION 7 -EQUAL BENEFITS FOR EMPLOYEES WITH SPOUSES
AND EMPLOYEES WITH DOMESTIC PARTNERS
When awarding competitively solicited contracts valued at over $100,000 whose contractors
maintain 51 or more full time employees on their payrolls during 20 or more calendar work
weeks,the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain
contractors doing business with the City of Miami Beach,who are awarded a contract pursuant
to competitive bids,to provide "Equal Benefits"to their employees with domestic partners,as
they provide to employees with spouses.The Ordinance applies to all employees of a
Contractor who work within the City limits of the City of Miami Beach,Florida;and the
Contractor's employees located in the United States,but outside of the City of Miami Beach
limits,who are directly performing work on the contract within the City of Miami Beach.
Does bidder provide or offer access to any benefits to employees with spouses or to spouses
of employees?
I YES I□[No
Does bidder provide or offer access to any benefits to employees with (same or opposite sex)
domestic partners or to domestic partners of employees?
[@ ]YES [@]No
Please check all benefits that apply to your answers above and list in the "other"section any
additional benefits not already specified.Note:some benefits are provided to employees
because they have a spouse or domestic partner,such as bereavement leave;other benefits
are provided directly to the spouse or domestic partner,such as medical insurance.
Bidder Provides for Bidder Provides for Bidder does notBENEFITEmployeeswithEmployeeswithProvideBenefit,n1o Tmocti Partnersor
Health yes yes
Sick Leave yes yes
Family Medical Leave yes yes
Bereavement Leave yes yes
If Bidders cannot offer a benefit to domestic partners because of reasons outside your control,
(e.g.,there are no insurance providers in your area willing to offer domestic partner coverage)
you may be eligible for Reasonable Measures compliance.To comply on this basis,you must
agree to pay a cash equivalent and submit a completed Reasonable Measures Application with
all necessary documentation.Your Reasonable Measures Application will be reviewed for
consideration by the City Manager,or his designee.Approval is not guaranteed and the City
Manager's decision is final.Further information on the Equal Benefits requirement is available
at http://wyw_miamibeachf]_gov/city-hall/procurement/procurement-related-ordinance-and-
procedures/
SECTION 8 -LIVING WAGE
Pursuant to Section 2-408 of the City of Miami Beach Code (as currently stated or as may be
amended),covered employees shall be paid the required living wage rates
(https://wywy.miamibeachf]gov/city-_hall/procurement/procurement-related_ordinance-and-
procedures/).Any payroll request made by the City during the contract term shall be completed
electronically via the City's electronic compliance portal.
SECTION 9 -BYRD ANTI-LOBBYING AMENDMENT CERTIFICATION
FORM
APPENDIX A,44 C.F.R.PART 18-CERTIFICATION REGARDING LOBBYING
Certification for Contracts,Grants,Loans,and Cooperative Agreements
The undersigned Contractor certifies,to the best of his or her knowledge,that:
1.No Federal appropriated funds have been paid or will be paid,by or on behalf of the
undersigned,to any person for influencing or attempting to influence an officer or employee of
an agency,a Member of Congress,an officer or employee of Congress,or an employee of a
Member of Congress in connection with the awarding of any Federal contract,the making of
any Federal grant,the making of any Federal loan,the entering into of any cooperative
agreement,and the extension,continuation,renewal,amendment,or modification of any
Federal contract,grant,loan,or cooperative agreement.
2.If any funds other than Federal appropriated funds have been paid or will be paid to any
person for influencing or attempting to influence an officer or employee of any agency,a
Member of Congress,an officer or employee of Congress,or an employee of a Member of
Congress in connection with this Federal contract,grant,loan,or cooperative agreement,the
undersigned shall complete and submit Standard Form-LLL,"Disclosure Form to Report
Lobbying,"in accordance with its instructions.
3.The undersigned shall require that the language of this certification be included in the award
documents for all subawards at all tiers (including subcontracts,subgrants,and contracts
under grants,loans,and cooperative agreements)and that all subrecipients shall certify and
disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this
transaction was made or entered into.Submission of this certification is a prerequisite for
making or entering into this transaction imposed by 31,U.S.C.§1352 (as amended by the
Lobbying Disclosure Act of 1995).Any person who fails to file the required certification shall be
subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such
failure.
The undersigned Contractor certifies or affirms the truthfulness and accuracy of each
statement of its certification and disclosure,if any.In addition,the Contractor understands and
agrees that the provisions of 31 U.S.C.§3801 et seq.,apply to this certification and
disclosure,if any.
By virtue of submitting bid,bidder certifies or affirms its compliance with the Byrd Anti-Lobbying
Amendment Certification.
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
Signature of Bidder's Authorized
Representative:
Brian Rothenberg
SECTION 10 -SUSPENSION AND DEBARMENT CERTIFICATION
The Contractor acknowledges that:
(1)This Contract is a covered transaction for purposes of 2 C.F.R.pt.180 and 2 C.F.R.pt.
3000.As such the contractor is required to verify that none of the Contractor,its principals
(defined at 2 C.F.R.§180.995),or its affiliates (defined at 2 C.F.R.§180.905)are excluded
(defined at 2 C.F.R.§180.940)or disqualified (defined at 2 C.F.R.§180.935).
(2)The Contractor must comply with 2 C.F.R.pt.180,subpart C and 2 C.F.R.pt.3000,subpart
C and must include a requirement to comply with these regulations in any lower tier covered
transaction it enters into.
(3)This certification is a material representation of fact relied upon by the City.If it is later
determined that the Contractor did not comply with 2 C.F.R.pt.180,subpart C and 2 C.F.R.pt.
3000,subpart C,in addition to remedies available to the City,the Federal Government may
pursue available remedies,including but not limited to suspension and/or debarment.
(4)The Contractor agrees to comply with the requirements of 2 C.F.R.pt.180,subpart C and 2
C.F.R.pt.3000,subpart C while this offer is valid and throughout the period of any contract
that may arise from this offer.The Contractor further agrees to include a provision requiring
such compliance in its lower tier covered transactions."
By virtue of submitting bid,bidder certifies or affirms its compliance with the Suspension and
Debarment Certification.
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
Signature of Bidder 's Authorized
Representative:
Brian Rothenberg
SECTION 11 -SMALL AND DISADVANTAGED BUSINESS
CERTIFICATION
Pursuant to Resolution 2020-31519,the City is tracking the Small and Disadvantaged
Businesses,as certified by Miami-Dade County that have been certified as Small or
Disadvantaged Business by Miami-Dade County.
Does bidder possess Small or Disadvantaged Business certification by Miami-Dade
County?
[]YEs [g ]No
SECTION 12 -LGBT BUSINESS ENTERPRISE CERTIFICATION
Pursuant to Resolution 2020-31342,the City is tracking the utilization of LGBT owned
firms that have been certified as an LGBT Business Enterprise by the National Gay
and Lesbian Chamber of Commerce (NGLCC).
Does bidder possess LGBT Business Enterprise Certification by the NGLCC?
[@]Ys [@@]No
SECTION 13-CONE OF SILENCE
Pursuant to Section 2-486 of the City Code,all procurement solicitations once
advertised and until an award recommendation has been forwarded to the City
Commission by the City Manager are under the "Cone of Silence."The Cone of
Silence ordinance is available
at https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH2AD ARTVIISTCO DIV4PR S2-486COSI
Any communication or inquiry in reference to this solicitation with any City employee or
City official is strictly prohibited with the of exception communications with the
Procurement Director,or his/her administrative staff responsible for administering the
procurement process for this solicitation providing said communication is limited to
matters of process or procedure regarding the solicitation.Communications regarding
this solicitation are to be submitted in writing to the Procurement Contact named herein
with a copy to the City Clerk at rafaelgranado@miamibeachfl.gov .
By virtue of submitting bid,bidder certifies that it is in compliance with the Cone of
Silence Ordinance,pursuant to Section 2-486 of the City Code.
SECTION 14-CODE OF BUSINESS ETHICS
Pursuant to City Resolution No.2000-23789,the Bidder shall adopt a Code of Business
Ethics prior to executing a contract with the City.The Code of Business Ethics shall be
submitted to the Procurement Department with its response or within three (3)days of
request by the City.The Code shall,at a minimum,require the Bidder,to comply with
all applicable governmental rules and regulations including,among others,the conflict
of interest,lobbying and ethics provision of the City Code.In lieu of submitting Code of
Business Ethics,bidder may indicate that it will adopt,as required in the ordinance,the
City of Miami Beach Code of Ethics,available at http://www.miamibeachfl.gov/city-
hall/procurement/procurement-related-ordinance-and-procedures]
Bidder will submit firm's Code of Business Ethics within three (3)days of request by
the City?
D I YES [g ]No
Bidder adopts the City of Miami Beach Code of Business Ethics?[g ]YEs [@]NO
SECTION 15-LOBBYIST REGISTRATION &CAMPAIGN
CONTRIBUTION REQUIREMENTS
This solicitation is subject to,and all bidders are expected to be or become familiar
with,all City lobbyist laws,including lobbyist registration requirements and prohibition
on campaign contributions,including:
•Lobbyist Registration Requirements sections 2-397 through 2-485.3 of City
Code
(https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH2AD ARTVIISTCO DIV3LO)
•Campaign Contribution Requirements sections 2-487 and 2-488 of City Code
(https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH2AD ARTVIISTCO DIV5CAFIRE)
By virtue of submitting bid,bidder certifies or affirms that they have read and
understand the above Lobbyist Registration &Campaign Contribution Requirements.
SECTION 16-NON-DISCRIMINATION
The Non-Discrimination ordinance is available at:
https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH2AD ARTVIPR DIV3COPR S2-375NSCCOREWA
By virtue of submitting bid,bidder agrees it is and shall remain in full compliance with Section
2-375 of the City of Miami Beach City Code.
SE::CTION 17-FAIR CHANCE REQUIREMENT
The Fair Chance Ordinance No.2016-4012 is available at:
https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH62HURE ARTVFACHOR
By virtue of submitting bid,bidder certifies that it has adopted policies,practices and standards
consistent with the City's Fair Chance Ordinance.Bidder agrees to provide the City with
supporting documentation evidencing its compliance upon request.Bidder further agrees that
any breach of the representations made herein shall constitute a material breach of contract,
and shall entitle the City to the immediate termination for cause of the agreement,in addition to
any damages that may be available at law and in equity.
SECTION 18-PUBLIC ENTITY CRIMES
Please refer to Section 287.133(2)(a),Florida Statutes,available at:
https://www.flsenate.gov/Laws/Statutes/2012/287.133
By virtue of submitting bid,bidder agrees with the requirements of Section 287 .133,Florida
Statutes,and certifies it has not been placed on convicted vendor list.
SECTION 20 -VETERAN BUSINESS ENTERPRISES PREFERENCE
Pursuant to City of Miami Beach Ordinance No.2011-
3748,https://library.municode.com/fl/miami beach/codes/code of ordinances?
nodeld=SPAGEOR CH2AD ARTVIPR DIV3COPR S2-
374PRPRPRVECOGOCOSE the City shall give a preference to a responsive and
responsible bidder which is a small business concern owned and controlled by a
veteran(s)or which is a service-disabled veteran business enterprise,and which is
within five percent (5%)of the lowest and best bidder,by providing such bidder an
opportunity of providing said goods or contractual services for the lowest responsive
bid amount.Whenever,as a result of the foregoing preference,the adjusted prices of
two (2)or more bidders which are a small business concern owned and controlled by a
veteran(s)or a service-disabled veteran business enterprise constitute the lowest bid
COVER LETTER
VG360
July 3,2023
Ms.Natalia Delgado
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Dear Ms.Delgado,Mr.Granado,and Members of the Selection Committee:
On behalf of OVG360,I am pleased to submit our enclosed response to the City of Miami Beach's ("City")ITN 2023-338-ND for
Management and Operation of the Miami Beach Convention Center Campus (MBCC").Our relationship with the City and tenure of
providing best-in-class services at the MBCC dates back over 15 years and was a major milestone in our company's history,one
which transformed our status as a major competitor in the venue management space.This is also why OVG360 is even more excited
for the opportunity to continue our partnership and to present our vision for MBCC and its Campus'future,which has unlimited
possibilities.
Since the onset of our relationship,our organization has continued to evolve.As you are aware,in November 2021 Oak View Group
(OVG")completed an acquisition of Spectra,forming OVG360.Service-oriented and driven by social responsibility,OVG360 helps
facilities drive value through excellence and innovation in booking and premium content development,sustainable operations,public
health and public safety,food services,parking,and more.We provide a holistic service model that includes best-in-class sales,
marketing,analytics,operational support,and food and beverage services.
This merger has combined two of the most entrepreneurial organizations in the industry,further equipping our regional and on-site
MBCC team to drive success for the Campus and the surrounding community,on behalf of the City of Miami Beach.
Our mission is to make a positive disruption to business as usual in the convention,sports,live entertainment,and hospitality industry
and we are eager to continue to implement our creative,revenue-driving ideas throughout our partnership.Today,OVG360 proudly
partners with more than 400 facilities across North America,and over 60 convention centers,to provide unmatched services across
venue management,hospitality,and partnerships.We attribute that growth to clients like you.Clients who have been with us from the
start.Clients who have constantly challenged our company and our people to be the best we can be.
ACCOMPLISHMENTS
We are proud of the accomplishments we have made at MBCC during our tenure as your venue operator and feel it's important to
highlight some of the many successes OVG360 has achieved since taking over management of the MBCC in 2008.From day one,
we have committed to delivering exceptional events,providing incredible customer service,and creating memorable experiences for
all who enter the venue.These efforts have placed the MBCC at the top tier of convention centers in the country and have won us
critical acclaim from our clients,as well as awards and recognition from national meeting publications around the country,most
recently by Association,Convention &Facilities Magazine's 2023 Distinctive Achievement Award.
Our partnership and collaboration with the City and its stakeholders has also been exemplified while working together through a six-
year $640 Million reimagination of the MBCC,while staying open,and facing challenges such as hurricanes,Zika virus,and a once-
in-a-lifetime pandemic that forced us to convert our exhibit hall into an alternative care facility.In all these instances,the OVG360
MBCC and corporate teams have worked around the clock with you to protect the MBCC asset and support the City and its
community in these times of need.
Since the post-pandemic return of the meetings industry,our sales and marketing team,in collaboration with the GMCVB,has
populated the MBCC calendar with an impressive list of major conventions,tradeshows,conferences,corporate events,and
consumer shows that have filled the hotels,driven record-breaking revenue to the MBCC,and created a truly impressive amount of
economic impact for Miami Beach and its local businesses.The OVG360/GMCVB partnership's most recent win came just a few
weeks ago with the announcement that Professional Convention Management Association (PCMA),will be bringing its Convening
Leaders Conference to the MBCC in 2028!
@0VG360
11755 WILSHIRE BLVD 9"FLOOR·LOS ANGELES CA 90025·OAKVIEWGROUP COM
pursuant to an 1TB,RFP,RFQ,ITN or oral or written request for quotation,and such
bids are responsive,responsible and otherwise equal with respect to quality and
service,then the award shall be made to the service-disabled veteran business
enterprise.
Is the bidder a service-disabled veteran business enterprise certified by the State of Florida?
[]YEs [@ ]No
Is the bidder a service-disabled veteran business enterprise certified by the United States
Federal Government?
[@]YES [@ ]No
SECTION 21 -MORATORIUM ON TRAVEL TO AND THE PURCHASE
OF GOODS OR SERVICES FROM MISSISSIPPI
Pursuant to Resolution 2016-29375,the City of Miami Beach,Florida prohibits the
purchase of goods or services sourced in Mississippi.Are any of the products for
which the applicant is seeking to be prequalified sourced in Mississippi?
If yes,explain.
@]YES ]No
0VG360
RESPONSE TO THE CITY OF MIAMI BEACH BID 2O23-338-ND FOR
MANAGEMENT AND OPERATION
OF THE MIAMI BEACH CONVENTION CENTER CAMPUS
II
s:jl
i
JUNE 3,2023
Our MBCC team has proudly created incredible long-lasting partnerships and deep relationships,with not only the City of Miami
Beach,but also organizations such as the GMCVB,GMBHA,Chambers of Commerce,local hotels,restaurants,businesses,
attractions,and community leaders,all of whom work together to make Miami Beach one of the most special destinations in the
world.We are not here just to manage your venue and its campus;we are indeed an integral part of the community.
OVG360 continues to host incredible,dynamic,and diverse annual events with wonderful partners such as Aspen Ideas Summit,Art
Basel Miami Beach and Design Miami which together form the most famous and largest art show in the world,Miami International
Boat Show,which happens to be the largest boat show in the world,and much more.These events coupled with other large-scale
events such as the NFL Fan Experience and the up-and-coming College National Championship Game as well as FIFA World Cup,
activate the entire MBCC Campus while also driving largescale economic impact.These are all fantastic global events in an amazing
international destination.
VISION FOR THE FUTURE
There is no private management company that recognizes or understands the importance of MBCC within the greater Miami Beach
community than OVG360.While we have been a constant in the community for many years,we are never satisfied with the status
quo,which is why we have developed a plan to ensure that the MBCC's operation remains best-in-class for many years to come.
Some highlights of this Response include:
•National Sales and Marketing support from OVG360's new SVP of Strategy and Growth and SVP of Content Development
and Private Events
•Increased industry exposure through our national marketing campaigns and newly formed strategic partnerships with
PCMA,MPI,SISO,and ASAE which will amplify the City of Maimi Beach and MBCC brand to drive new bookings and
events
•Maximization of sponsorship revenue through OVG360's partnership division
•World-class safety and sustainability protocol support through OVG360's in-house security firm,Prevent Advisors,and
sustainability department and platform,GOAL
•Seamless integration and maximum collaboration with the new hotel by the incredible OVG360 MBCC team led by General
Manager,Freddie Peterson
CONCLUSION
We thank you again for your trust in us and valued partnership.We understand your vision better than anyone because of our
familiarity with the MBCC and our experience and presence in the market.We know that we have the tenacity,support,knowledge,
and passion to continue supporting your vision every step of the way.We look forward to the opportunity to continue our relationship
with the MBCC and the City,and we are excited for a strong 2023 and beyond.
It's all about delivering exceptional events,driving excellence in customer service and venue management,while creating memorable
experiences.Through our amazing partnerships,relationships,and friendships we indeed exemplify all the aforementioned.This,of
course,all starts with the City of Miami Beach and OVG360.
We are grateful that we have had the opportunity to manage the Miami Beach Convention Center for over 15 years and look forward
to the opportunity to continue this amazing relationship and achieve new milestones as your partner.Thank you for your time and
consideration.We look forward to discussing our Response in greater detail.
«kf~
Greg O'Dell
President,OVG360
Cc:Mr.Rafael Granado,City Clerk
2
TABLE OFCONTENTS +
TABLE OF CONTENTS
TAB 1:COVER LETTER AND TABLE OF CONTENTS
TAB 2:EXPERIENCE &QUALIFICATIONS
2.1 ORGANIZATIONAL CHART
2.2 SIMILAR EXPERIENCE
2.3 OTHER EXPERIENCE OF PROPOSER
2.4 SIMILAR EXPERIENCE OF SUB-CONSULTANT(S)/CONTRACTOR(S)
2.5 EVIDENCE OF PRIOR WORKING EXPERIENCE
TAB 3:APPROACH AND METHODOLOGY
1.CONVENTION BOOKINGS AND SALES OF LARGE EVENTS
2.GENERAL &FINANCIAL MANAGEMENT
3.OPERATIONS &MAINTENANCE
4.INDUSTRY RELATIONSHIPS
5.CUSTOMER SERVICE EXPERIENCE
6.PERFORMANCE MEASUREMENT
7.INNOVATION AT MBCC
1
1
7
7
22
23
24
26
40
49
69
72
74
77
EXCEPTIONS TO RFP
REQUIRED DOCUMENTATION
SEC.1.BID SUBMITTAL QUESTIONNAIRE
SEC.2.ACKNOWLEDGEMENTS OF ADDENDUM
SEC.3.CONFLICT OF INTEREST
SEC.4.FINANCIAL CAPACITY
SEC.5.REFERENCES AND PAST PERFORMANCE
SEC.6.SUSPENSION,DEBARMENT,OR CONTRACT CANCELLATION
SEC.7.EQUAL BENEFITS FOR EMPLOYEES WITH SPOUSES &DOMESTIC PARTNERS
SEC.8.LIVING WAGE
SEC.9.BYRD ANTI-LOBBYING AMENDMENT CERTIFICATION FORM
SEC.10.SUSPENSION AND DEBARMENT CERTIFICATION
SEC.11.SMALL AND DISADVANTAGES BUSINESS CERTIFICATION
SEC.12.LGBT BUSINESS ENTERPRISE CERTIFICATION
SEC.13.CONE OF SILENCE
SEC.14.CODE OF BUSINESS ETHICS
SEC.15.LOBBYIST REGISTRATION &CAMPAIGN CONTRIBUTION
SEC.16.NON-DISCRIMINATION
SEC.17.FAIR CHANCE REQUIREMENT
SEC.18.PUBLIC ENTITY CRIMES
SEC.19.NONE
SEC.20.VETERAN BUSINESS ENTERPRISE PREFERENCE
SEC.21.MORATORIUM ON TRAVEL TO &THE PURCHASE OF GOODS OR SERVICES FROM
MISSISSIPPI
APPENDICES
APPENDIX A CORPORATE SUPPORT BIOS
APPENDIX B LETTERS OF SUPPORT FOR OVG360
87
TAB 2:EXPERIE E &QUALIFICATIONS -
TAB 2:EXPERIENCE &
QUALi FICATIONS
2.1 ORGANIZATIONAL CHART
COMPANY OVERVIEW
OWNERSHIP
Global Spectrum,LP.,d/b/a OVG360 is a Limited Partnership.
On November 24,2021 Spectra merged with Oak View Group ("OVG"),a global
venue development,advisory,and investment company in the sports,convention,and
live entertainment industry.With Spectra being one of the industry's leading venue
management and hospitality providers,this merger has brought together two dominant
industry leaders with complementary capabilities that deliver a broad array of services to
our clients.
Through this acquisition,we have blended the two most entrepreneurial and innovative
companies in sports,entertainment,and hospitality to redefine facility management and
venue services.OVG's core competencies in arena development,concert bookings,and
corporate sponsorships,coupled with Spectra's leadership in the convention center market
and sales and marketing,creates a full-service solution that delivers a compelling and
highly competitive set of offerings that meet our clients'evolving need.
ADDRESSES
Oak View Group
11755 Wilshire Blvd.,Ste 900
Los Angeles,CA 90025
OVG360
150 Rouse Blvd.
Philadelphia,PA 19112
««,=:#
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YEARS IN BUSINESS
Five (5)Years as OVG (Spectra 20+yrs)
SERVICES OFFERED
The City of Miami Beach ("City")and OVG have shared a great partnership since October
1,2008.Our relationship has been defined by mutual respect,common goals,and shared
vision in managing one of the top convention centers in the world.During our tenure,we
have hosted hundreds of events including Art Basel Miami Beach and Super Bowl LIV Fan
Experience,and we have played an instrumental role in the successful expansion of MBCC.
Despite the impact to our operations due to the COVID-19 pandemic,we continued to strive
for excellence on behalf of the City,and look forward to providing the City with continued
improvement in our operations to perform at even higher levels,if selected.
NUMBER OF EMPLOYEES
OVG is comprised of more than 30,000 full-and part-time employees.
s
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TAR 2 FXPFRIFNCF OIAI IFICATINS
FIRM CAPABILITIES
Oak View Group (OVG)was founded in 2015 by Tim Leiweke and Irving Azoff,icons of
the sports and live entertainment industries respectively.Alonq with our founders,our
entire executive team is stacked with industry veterans who have made careers out of
helping entrepreneurial and independent companies stand out from the competition.
We are a global venue development,advisory,management,and investment company,
specializing in sports,live entertainment,hospitality,and convention industries.OVG is
the largest developer of sports,entertainment,and hospitality facilities with $10 Billion
committed spend on new arena developments over the next five years,including its most
recent endeavor,the $3 Billion planned entertainment district and 850,000 sq.ft.arena,
convention center,casino,hotel,and amphitheater in Las Vegas,NV.
0VG360
@VG
OAK VIEW GROUP
Through OVG's diverse divisions,which include OVG360,OVG Hospitality,OVG Business Development,OVG Global
Partnerships,OVG Media and Conferences,OVG International,and Prevent Advisors,OVG effectively impacts all aspects
of the business,meetings,and event industry.We are also proud to have established the OVG Arena and Stadium Alliance,
which is comprised of 38 world-class venues partnering together for the first time in history to enhance the guest experience
while driving incremental revenue though collaborative,ground-breaking solutions,as well as the OVG Theater Alliance
featuring 39 marquee theaters and performing arts venues across 18 North American markets.
AT OAK VIEW GROUP WE COMBINE AN ENTREPRENEURIAL MINDSET WITH AN INNOVATIVE,
STRATEGIC APPROACH.WE DESIGN WORLD-CLASS EXPERIENCES WHILE ACCELERATING
POSITIVE COMMUNITY IMPACT AND ENVIRONMENTAL SUSTAINABILITY,AND WE INVEST
IN OUR PEOPLE TO CREATE A CULTURE OF INCLUSIVITY.
CORPORATE ORGANIZATIONAL STRUCTURE
OVG's organizational structure provides our clients with comprehensive,readily available,and hands-on support in all facets
of venue operations.We have included profiles for key leadership in Appendix A of this Response
FOUNDERS
Tim Leiweke I Irving Azoff
@VG
OAK VIEW GROUP
OPERATING COMPANY
INVESTOR
SILVERLAKE
O O O @ 9 GOAL
360 Hospitality Global Partnerships Arena Alliance
@ @ @ 0BusinessDevelopmentInternationalMedia&Conferences
TAB 2 EXPERIENCE &QUALIFICATIONS
0VG360
OVG360,a division of Oak View Group,is a full-service
global venue management and hospitality company that
helps client-partners reimagine the sports,live entertain-
ment,and convention industries for the betterment of the
venue,employees,guests,artists,athletes,and surround-
ing communities.
Between our management and hospitality services,we
currently operate in more than 400 facilities and have a
portfolio of client-partners spanning arenas,stadiums,
convention centers,performing arts centers,cultural institu-
tions,zoos,aquariums,state fairs and more.OVG360 hosts
over 10,000+business meetings and events annually and
welcomes more than seven million attendees annually.Our
client portfolio includes over 10 million sq.ft.of meeting
and convention space.
OVG360 provides a set of services,resources and
expertise designed to elevate every aspect of business that
matters to venue operators,helping our clients become
more profitable,efficient,and safe for both customers and
employees.
OVG row»
OVG Hospitality is the food &beverage division of
OVG360,and the fastest-growing hospitality company
in the world,an achievement we earned by reimagining
food service and designing for an evolved audience.We
are at the forefront of culinary excellence because we
continually challenge the norms and evolve our operations
to maximize guest and client satisfaction.OVG Hospitality
was conceived and created to address a desire to feed all
of the senses.This is show business,and guests expect
an elevated hospitality experience via imaginative sights,
smells,sounds,and tastes.We make food and beverage
exciting,we serve it with speed,and we are committed to
embracing the flavors,brands,and cultures of the commu-
nities where we do business.
We serve over 250,000 events and 40 million guests per
year,and we have been responsible for managing events
like the Olympics,the Super Bowl,and the World Series,
and even catering for the President of the United States.
Our team has the background and experience to success-
fully manage events of any size or complexity.
0VG 360
7,soCUVPartnerships
OVG Global Partnerships is Oak View Group's sponsor-
ship and naming rights division.Led by a team of former
senior marketing executives for Fortune 500 companies,
OVG Global Partnerships connects world-class sports and
entertainment properties with world-class brands to create
mutually beneficial outcomes.
We are leaders in sponsorship sales,brand consulting,
partnership management,activation,creative,analytics
and client service.OVG Global Partnerships represents live
entertainment properties including entertainment districts,
events,arenas,convention centers,stadiums,and theaters
providing unprecedented access to industry knowledge,
brands,and trends for its clients.Comprised of a team of
over 150 sponsorship sales professionals across North
America,the group has sold over $4.6 Billion in revenue
since 2019 and is humbled to have received the 2021
Sports Business Journal's "Best in Property Consulting,
Sales and Client Services"award and was recently
nominated again in 2023.
Everyone Has A Story.Every Brand.Every Property.
Creating and connecting people with those stories is what
we do best.We believe in the simple truth;if your story is
not remarkable,it is invisible.We are here to help make
your story remarkable.We specifically focus on brands who
want to communicate a compelling story to their customers,
through sports,music,events,and/or live entertainment.
We founded this division of OVG because we are story-
tellers at heart.We have a passion for combining things
in non-obvious ways to create something new;to make
something better;to stimulate those around us to think and
see the world differently.We believe in the fundamental
idea that every success in this industry starts and ends with
the story a brand wants to tell,not the piece of inventory a
property needs to sell.We are founded by creative problem
solvers and we are relentless in our pursuit to help our
clients drive sales,deepen engagement and build brand
love.
fv1J,\MI BE'I\,Ir ,,1FJ,FIU~l,~1,1T 7 II
TAR 2 FXPFRIFNCF &OJAI IFICATIONS
A GLOBAL SALES FORCE
DEDICATED TO MBCC'S
SUCCESS
The convention center industry is rapidly evolving,and
an emerging trend is the growing presence of corporate
partnerships with venues.Corporate partners offer many
benefits including new revenue streams,marketing power
and strong connections to the private sector.
OVG Global Partnerships will serve as a resource for our
MBCC management team to guide us through future com-
mercialization and corporate sponsorship opportunities,
inventory development and securing new partners.
OVG Global Partnerships (formerly Spectra Partnerships)
currently serves as the sponsorship sales agency for the
City of Miami Beach.The team has a strong familiarity with
the market,Miami Beach Convention Center and the events
hosted in the facilily.
lion.~oms.liw"
MIAMIBEACH
CONVENTION CENTER
We have recently been hired to advise and provide sales
services for major markets and convention centers about
commercial opportunities including Walter E.Washington
Convention Center in our nation's capital,KY Venues in
Louisville.KY and McCormick Place in Chicago.IL.
GENERATE NEW SPONSORSHIP
REVENUE
Our team has identified the most likely sources of future
sponsorship revenue for the MBCC that involve identifying
corporate partners who share the same objectives of City
of Miami Beach,such as sustainability or economic impact
to the region,in addition to companies that are interested
in the valuable audience of attendees you host.A custom
approach may be developed around the following four
pillars:
1.ENHANCED DIGITAL SIGNAGE
By directly selling new digital signage inventory to
corporate partners,or by offering inventory to shows
for a rental fee (which can then be resold to show
sponsors),digital signage will enhance the venue's
appearance,attendee experience,and generate new
revenue.
0VG 360
2.SUSTAINABILITY
Corporate Social Responsibility (CSR)including
sustainability is an important initiative for many
companies and their employees.Public assembly
facilities can be the perfect showcase for these
corporate brands to demonstrate their core values.
We will work with corporate brands that have similar
environmental objectives and beliefs to meet the
needs of MBCC and the City's sustainability mission,
while also generating revenue.
3.BRAND &PRODUCT INTEGRATION
Understanding how to tastefully integrate corporate
advertising into a venue,especially a convention
center.is critical.If the sponsorship feels natural
and brings value to the end user (or the property
itself),it provides a strong foundation for a long-
term partnership.OVG Global Partnerships will
collaborate with the City to create branded concepts
and areas throughout the venue.As experts in
venue sponsorship sales,we have learned to create
meaningful brand partnerships around venues in a
diverse range of areas such as concourses,first aid
services,box offices,gates/entries,business centers,
and social gathering areas,while also having a
presence in services such as Wi-Fi,guest services,
transportation,property websites,mobile apps,social
media,customer communications,and concessions.
4.SALES SERVICES
We will look to create a local team with an aggressive
sales culture dedicated to generating incremental
income by working with the private sector and
brands.This sales team can also serve as an amenity
for events looking for additional help securing local
sponsors on a revenue-sharing basis.
TAB 2 EXPERIENCE &QUALIFICATIONS
REGIONAL STRUCTURE AND SUPPORT TEAM
0VG360
OVG360's team brings to the City and MBCC extensive corporate support and oversight from our company leaders,led by
CEO,Chris Granger,to the divisional presidents supported by their respective regional teams and corporate resources as
demonstrated in the regional structure and support chart below.
MIAMI BEACH
CITY OF MIAMI BEACH CONTRACT ADMINISTRATOR
Rickelle Williams,Assistant City Manager
FREDDIE PETERSON
General Manager,MBCCr~....
CHRIS GRANGER
CEO,OVG360
0VG360I
•cRcoEu
'eresident.6vG36o
VG
Globul Partnership
I
DAN GRIFFIS
President.OVG Global Partnerships
&.DAVE ANDERSON
Regional Vice President 3 JOYCE LEVESTON
SVP,Convention Centers
I
RYAN FUREY feh
sv.Global Partnerships QT
LIAM WESELOHhv,Global Partnerships
ERIN PROBER
VP,National Partnerships
94
KEY MEMBERS OF MBCC OPERATIONS AND REGIONAL SUPPORT TEAM
OVG360's corporate personnel is comprised of experienced industry veterans who have worked in every facet of the
convention and hospitality industry.MBCC on-site staff and OVG360's regional and corporate support professionals take
great pride in our accomplishments over the past 15 years at MBCC and value the partnership we have with the City.
iiiin s.low"
MIAMI BEACH
FREDDIE PETERSON
General Manager
THUY "TWEE"VUONG
Asst.General Manager
PATRICIA RIOS ARIANE HILTEBRAND
HR Business Partner I IT Operations Dir.of Marketing &External Relations
BRANDI SALLY
Dit.of Events &Guest Services
JAC WHITE
Dir.of Public Safety &Transportation
CARLINA LOPEZ
Director of Finance
ANGELO GRANDE
Director of Operations
CHRISTIAN JARAMILLO
Senior Sales Manager
AR 7 FXPF PIFNCF O IAI IF1CATIONS @0VG360
MBCC ORGANIZATIONAL CHART
The organizational chart below reflects the current organizational structure of the MBCC team.Resumes for key MBCC
personnel are provided in Appendix A,Corporate Support Bios of this Response.
Freddie Peterson,
General Manager
Thuy Vuong
Assistant General
M an ager
Sales
4FT/1vacant
Total Employees
Rev.04/05/2023-
Arte.
pr$glaredempt-i
pr ior ly 1
rrrhr Urion-12rTotal57
Marketing &External
Relations 2r/1PT
Human Resources J IT
3FT
Finance
3FT/1Vacant
a PosersalariedE»empt.3
rt +orly 3
#t Mur ty Uror-O
Vacant
Director of Sales
Christian Jaramillo
Sr.Sales iianager
Jennifer Samson
lay eJesus
(1 Hold)
Sales Managers {2)
Ariane Hiltebrand
Director of Marketing
&External Relations
Gabrielle Brown
Marketing Manager
Isabella Simon
Marketing Intern
Melin Ayala
Sales Coordinator
Patricia M.Rios
HR I IT Operations
Hugo Del Rea
Administrative Assistant
Juan Olaya
IT Manager
Carlina Lopez (New)
Director of Finance
Antoinette Roman
Harland Marcelin
Payroll/AP Manager
Vaanl
Accounting Clerk
Events &Guest Services
9FT/629PT/2 vacant
randr sally,
Director of Events &
Guest Services
Venue Operations
3FT/12FT Union
Public Safety &
Transportation t3/47
PT/2vacant
gelo Grande,
Director of Venue
Operations
lac white
Director of Public Safety
Jared Gom ez
Event Ops Manager
W lliam Green
(1 Hold)
Sr Event Manager
M irchae Vazquez
Venue Opera tions
M anager
Vacant
Admin Assistant/
Receptionist
Ricardo Serrano
Assistant Ops
Manager
Crystal Jones-M arshall
Chris Sobran
(1 Vacant)
Event Managers (3)
W esley Goldberg
Vietor Paulino
Abdel Rodriguez
Electricians (3)
M yesha Anderson
Administrative Assistant Garrick Nort elus
Transportation Manager
Joel Artus
Public Safety Manager
Xiomara Amador,Jaime
Cardenas &1 Vacant
Event Operations
Supervisors (3)
Utility Workers
5Full tine
Antonio Areu Munt,Ware
t on ,Lula klasue,Marla
Quinon es,Gaud9 8oliv e %
Danet ordone.a
30 Part Time
Claudia Garcia
Events Coor dinator
8 House Employees TBD
ATS Lo«al 300
Stagehands
602-On Cal/Pr
Darien Lavina
Carpenter/locksmith
Rolando Del Castillo
Carlos Sabon
Painters
Anthony Saldana
Facilities Tech/Helpers
Carlos Velar
Herbert W ilson
lose Aponte
HVAC Mechanics (3)
Yadier Beltran
Plumber
Gabriel Perez
Mechanic
6Part tim e
Transportation Agents
Rashm in Grim es
Brenita W ilson
Cristal Jaim e
Shelly Teekah
Public Safety
Supervisors (4)
Public Safety Officers
7Full Ti m e
M arly Norelus,Raul Piedra,
Leonard Carr,Arianna
W right.Rose Norton &Louis
Herold (1 Vaca nt)
41 Part Ti m e
TAB 2 EXPERIENCE &QUALIFICATIONS
2.2 SIMILAR EXPERIENCE
OVG360 has achieved unprecedented growth in a number of partner
facilities throughout our firm's history.Our clients choose us because
of our manageable size;the depth and talent of our corporate support
team;the accessibility they have to our senior management team;and
our stellar track record of financial success for venues.
OVG360's client list also provides a listing of our managed venues
smaller than 1,000,000 sq.ft.We have chosen to highlight the following
venues where OVG360 principals have provided services for the
management of public access facilities,which include major U.S.
metropolitan markets such as Chicago,Cincinnati,and Atlantic City,the
leading technology conference market in the world (Santa Clara,CA),
and one of the premier resort destination conference markets similar
to Miami Beach,West Palm Beach,FL.These are just a few examples
of our national wide reach in the convention,conference and corporate
meetings market.
Provided on the following pages are OVG360's complete client list of
projects/venues and Venue Profiles which include the name,provided
services,key contacts,and term of engagement,for OVG360 managed
venues of 1,000,000 sq.ft.or greater.These include:
Miami Beach Convention Center (Miami Beach,FL)
Kay Bailey Hutchison Convention Center (Dallas,TX)
We have also included letters of recommendation from several MBCC
stakeholders,clients,and guests as Appendix B to this Response.
2.3 OTHER EXPERIENCE
OF PROPOSER
OVG360's client list also provides a listing of our managed venues
smaller than 1,000,000 sq.ft.We have also chosen to highlight the
following venues where OVG360 principals have provided services for
the management of public access facilities including:
Duke Energy Convention Center (Cincinnati,OH)
Atlantic City Convention Center (Atlantic City,NJ)
Navy Pier (Chicago,IL)
Santa Clara Convention Center (Santa Clara,CA)
Palm Beach County Convention Center (West Palm Beach,Fl)
0VG360
0VG360 Client List
A R E N A S .-.
CITY
Albany,GA
Allentown,PA
Amherst,MA
Athens,GA
Atlantic City,NJ
Augusta,GA
Austin,TX
Baltimore,MD
Baltimore,MD
Bangor,ME
Beaumont,TX
lings,MT
Bridgeport,CT
Brookings,SD
Casper,WY
Charleston,WV
Clovis,NM
Coachella Valley,CA
Coral Gables,FL
Coralville,IA
Corpus Christi,TX
Dallas,TX
Dallas,TX
Des Moines,IA
Elmont,NY
Enid,OK
Estero,FL
Everett,WA
Fayetteville,NC
Fayetteville,NC
Fishers,IN
Grand Forks,ND
Greenville,SC
Hamilton,ON,Canada
Hartford,CT
Henderson,NV
Hoffman Estates,IL
Houston,TX
Independence,MO
Indiana,PA
Kingston,RI
Knoxville,TN
Las Cruces,NM
Lexington,KY
London,ON,Canada
VENUE
Albany Civic Center at Flint River Entertainment Complex
PPL Center
Mullins Center,University of Massachusetts Amherst
The Classic Center Arena (Consulting)
Jim Whelan Boardwalk Hall
James Brown Arena at Augusta Entertainment Complex
Moody Center,University of Texas at Austin
Chesapeake Employers Insurance Arena at the Univ.of Maryland Baltimore County
Baltimore Arena
Cross Insurance Center
Ford Arena at Ford Park Entertainment Complex
First Interstate Arena
Total Mortgage Arena
Swiftel Center
Ford Wyoming Center
Charleston Coliseum &Convention Center
Curry County Events Center
Acrisure Arena
Watsco Center,University of Miami
Xtream Arena
American Bank Center Arena
Arena at Kay Bailey Hutchison Convention Center Dallas
Fair Park Coliseum at Dallas Fair Park
Wells Fargo Arena at Iowa Events Center
UBS Arena
Stride Bank Center
Hertz Arena
Angel of the Winds Arena
Crown Arena at Crown Complex
Crown Coliseum at Crown Complex
Fishers Event Center (consulting)
Alerus Center
Bon Secours Wellness Arena
FirstOntario Centre
XL Center
New Henderson Event Center
NOW Arena
Fertitta Center,University of Houston
Cable Dahmer Arena
Kovalchick Complex,Indiana University of Pennsylvania
Ryan Center,University of Rhode Island
Thompson-Boling Arena,University of Tennessee
Pan American Center,New Mexico State University
Rupp Arena
Budweiser Gardens
CAPACITY
10,240
9,700
10,000
8,500
14,500
8,700
16,000
5,000
14,000
8,078
8,500
12.000
10,000
6,500
8,395
13,500
6,500
11,000
8,000
6,600
10,323
9,816
9,704
6,500
16,980
18,000
4,000
7500
10,000
4,500
10,000
8,500
22,000
15,000
19,000
15,217
6,109
11,800
7100
5,800
5,000
7700
22,206
12,515
20,545
10,000
Dawson Creek,BC,Canada Ovintiv Events Centre
Selected and negotiating agreement
Italics denote consulting or booking and/or marketing services
ARENAS (Continued)
CITY
Loveland,CO
Lowell,MA
Macon.GA
Moon,PA
Moose Jaw,SK,Canada
Nampa,ID
Norfolk,VA
Omaha,NE
Orlando,FL
Oshawa,ON,Canada
Owensboro,KY
Penticton,BC,Canada
Penticton,BC,Canada
Petersburg,VA
Pittsburgh,PA
Philadelphia,PA
Portland,ME
Prescott Valley.AZ
Ralston,NE
Rio Rancho,NM
Robstown,TX
Salina,KS
Savannah,GA
Savannah,GA
Seattle,WA
Sioux City,IA
Spokane,WA
Stateline.NV
St.John,NB,Canada
St.Louis,MO
Sunrise,FL
Tallahassee,FL
Tempe,AZ
Topeka,KS
Toronto,ON,Canada
Trenton.NJ
Windsor,ON,Canada
TOTAL ARENAS:83
VENUE
Budweiser Events Center at The Ranch Events Complex
Tsongas Center,University of Massachusetts Lowell
Macon Coliseum at Macon Centreplex
UPMC Events Center,Robert Morris University
Mosaic Place
Ford Idaho Center
Chartway Arena at Ted Constant Convocation Center.Old Dominion University
CHI Health Center
Addition Financial Arena,University of Central Florida
Tribute Communities Centre
Owensboro Sportscenter
Memorial Arena at SOEC Complex
South Okanagan Events Centre at SOEC Complex
VSU Multi-Purpose Center,Virginia State University
PPG Paints Arena
Liacouras Center,Temple University
Cross Insurance Arena
Findlay Prescott Toyota Center
Ralston Arena
Rio Rancho Events Center
Marvin and Laura Berry Pavilion at Richard M.Borchard Regional Fairgrounds
Tony's Pizza Events Center
Enmarket Arena
Savannah Civic Center
Climate Pledge Arena
Tyson Events Center
Spokane Arena
Tahoe South Events Center
TD Station
Chaifetz Arena,Saint Louis University
FLA Live Arena
Donald L Tucker Civic Center,Florida State University
Mullett Arena.Arizona State University
Landon Arena at Stormont Vail Events Center
Mattamy Athletic Centre,Toronto Metropolitan University
CURE Insurance Arena
WFCU Centre
CAPACITY
7,200
7,800
9,252
5,000
4,500
12,657
9,500
18,300
10,000
6,400
5,000
2.500
6,500
6,200
19,758
10.O00
9,500
5.100
4,400
8,000
4,000
6.,083
9,000
9,000
18,000
10,000
11,621
6.,000
6,603
10,600
20.737
11,468
5,000
8,361
3,600
9,800
7,000
TOTAL SEATS:815,968
ST A DI U M S
o
CITY
Chester,PA
Dallas,TX
East Hartford.CT
Fredericksburg,VA
Houston,TX
Houston.TX
Houston,TX
Knoxville,TN
Memphis,TN
Norfolk.VA
VENUE
Subaru Park (formerly Talen Energy Stadium)
Cotton Bowl Stadium at Dallas Fair Park
Pratt &Whitney Stadium at Rentschler Field
Virginia Credit Union Stadium
Cougar Softball Stadium,University of Houston
Darryl and Lori Schroeder Park
TDECU Stadium,University of Houston
Neyland Stadium.University of Tennessee
Simmons Bank Liberty Stadium
Kornblau Field at S.B.Ballard Stadium.Old Dominion University
CAPACITY
25,000
92,500
40,000
5,000
1,200
3,500
40,000
102,455
58,325
20.000
0VG360 'Selected and negotiating agreement
Italics denote consulting or booking and/or marketing services
STADIUMS (Cuti«D)
.-_,
CITY
Philadelphia,PA
Sacramento,CA
San Diego,CA
St.Louis,MO
TOTAL STADIUMS:14
VENUE
Citizens Bank Park
Heart Health Park at California Exposition &State Fairgrounds
Snapdragon Stadium,San Diego State University
The Dome at America's Center
CAPACITY
45,000
11,000
35,000
66,965
TOTAL SEATS:545,945
CONVENTION &CONFERENCE CENTERS
---...e-
CITY
Atlantic City,NJ
Bangor,ME
Beaumont,TX
Charleston,WV
Chicago,IL
Cincinnati,OH
Cleveland,OH
Clovis,NM
Corpus Christi,TX
Dallas,TX
Dallas,TX
Dallas,TX
Da!!as,TX
Dallas,TX
Dallas.TX
Dallas,TX
Dallas,TX
Dallas,TX
Dallas,TX
Des Moines,IA
Des Moines,IA
Dubuque,IA
Durham,NC
Enid,OK
Everett,WA
Fayetteville,NC
Fort Smith,AR
Fredericksburg,VA
Grand Forks,ND
Grand Junction,CO
Greenville,SC
Hamilton,ON,Canada
Hartford,CT
Indiana,PA
Jackson,MS
Kerrville,TX
Lexington,KY
Loveland,CO
Lynnwood,WA
Miami Beach,FL
Moon,PA
Nampa,ID
Nanaimo,BC,Canada
VENUE
Atlantic City Convention Center
Cross Insurance Center
Ford Exhibit Hall at Ford Park Entertainment Complex
Charleston Coliseum &Convention Center
Navy Pier
Duke Energy Convention Center
1-X Center
Clovis Civic Center
American Bank Center Convention Center
Automobile Building at Dallas Fair Park
Briscoe Carpenter Livestock Center at Dallas Fair Park
Centennial Hall at Dallas Fair Park
Creative Arts Building at Dallas Fair Park
Embarcadero Building at Dallas Fair Park
Food &Fiber Building at Dallas Fair Park
Grand Place at Dallas Fair Park
Kay Bailey Hutchison Convention Center Dallas
Tower Building &Rotunda at Dallas Fair Park
Women's Building at Dallas Fair Park
Community Choice Credit Union Convention Center at Iowa Events Center
Hy-Vee Hall at Iowa Events Center
Grand River Conference Center
Durham Convention Center
Stride Bank Center
Edward D.Hansen Conference Center at Angel of the Winds Arena
Crown Expo Center &Ballroom at Crown Complex
Fort Smith Convention Center
Fredericksburg Expo and Conference Center
Alerus Center
Grand Junction Convention Center
Greenville Convention Cenler
FirstOntario Centre Exhibition Centre
XL Center Exhibition Hall
Kovalchick Complex,Indiana University of Pennsylvania
Jackson Convention Complex
Hill Country Youth Event Center and Outdoor Arena
Central Bank Center
First National Bank Exhibition Building at The Ranch Events Complex
Lynnwood Event Center
Miami Beach Convention Center
UPMC Event Center Meeting Space,Robert Morris University
Nampa Civic Center
Vancouver Island Conference Centre
SQ.FT.EXHIBIT SPACE
627,000
25,427
48,000
283,000
250,000
700,000
861,000
30,000
138,000
84,000
55,000
90,000
17,000
27,000
25,000
50,000
1,000,000
40,000
70,000
223,875
223,098
86,000
33,250
13,220
13,700
69,200
116,800
120,000
160,000
23,000
300,000
117,000
68,800
23,000
330,000
78,000
200,000
36,000
34,000
750,000
5,000
28,000
38,000
0VG360 'Selected and negotiating agreement
ltalics denote consulting or booking and/or marketing services
CONVENTION &CONFERENCE CENTERS (continued)
CITY
Overland Park,KS
Owensboro.KY
Penticton,BC,Canada
Provo.UT
Pueblo.CO
Richmond,VA
Robstown.TX
Salina.KS
Santa Clara.CA
Savannah,GA
Shawnee,OK
Stateline,NV
St.Charles.MO
Tallahassee.FL
Terre Haute,IN
Topeka.KS
Waterloo,IA
West Palm Beach.FL
VENUE
Overland Park Convention Center
Owensboro Convention Center
Penticton Trade &Convention Centre at SOEC Complex
Utah Valley Convention Center
Pueblo Convention Center
Greater Richmond Convention Center
Exhibition Center at Richard M.Borchard Regional Fairgrounds
Heritage Hall at Tony's Pizza Events Center
Santa Clara Convention Center
Savannah Civic Center
Heart of Oklahoma Exposition Center
Tahoe South Events Center Conference Center
Saint Charles Convention Center
Donald L.Tucker Civic Center,Florida State University
Terre Haute Convention Center
Exhibition Hall at Stormont Vail Events Center
Five Sullivan Brothers Convention Center
Palm Beach County Convention Center
SQ.FT.EXHIBIT SPACE
100,000
60,000
60,000
47,000
22,000
288,550
178,077
17,368
302.,000
22,600
152,400
30,000
66,000
51,000
41,824
74,500
40,000
148,000
TOTAL SQ.FT.EXHIBIT SPACE:9,211,689TOTALCONVENTION&CONFERENCE CENTERS:61
PERFORMING ARTS CENTERS &THEATERS~~-~-
CITY
Albany,GA
Atlantic City,NJ
Augusta.GA
Charleston.WV
Charleston,WV
Corpus Christi,TX
Dallas.TX
Fayetteville,NC
Federal Way,WA
Fort Smith,AR
Grand Junction,CO
Hamilton,ON,Canada
Hamilton,ON,Canada
Homestead,FL
Indiana,PA
Lexington.KY
Macon,GA
Nampa.ID
Pueblo,CO
Santa Clara,CA
Savannah,GA
Sioux City,IA
Spokane.WA
Virginia Beach,VA
VENUE
Albany Municipal Auditorium at Flint River Entertainment Complex
Adrian Phillips Theater at Boardwalk Hall
William B.Bell Auditorium at Augusta Entertainment Complex
Charleston Municipal Auditorium
Little Theater
Selena Auditorium
The Black Academy of Arts and Letters at KBHCCD
Crown Theatre at Crown Complex
Federal Way Performing Arts and Event Center
ArcBest Performing Arts Center
Avalon Theatre
FirstOntario Concert Hall
The Studio
Seminole Theatre
Toretti Auditorium at the Kovalchick Complex
Lexington Opera House
Macon Auditorium at Macon Centreplex
John Brandt Performing Arts Theater at Nampa Civic Center
Pueblo Memorial Hall
Santa Clara Convention Center Theater
Johnny Mercer Theatre
Orpheum Theatre
First Interstate Center for the Arts
Sandler Center for the Performing Arts
CAPACITY
965
3,200
2.,700
3,400
750
2.604
1,740
2,400
700
1,400
1,100
2,193
550
425
632
1,000
2,688
630
1,600
607
2.,650
2,650
2,700
1,300
TOTAL SEATS:40,584TOTALPERFORMINGARTSCENTERS&THEATERS:24
0VG360 'Selected and negotiating agreement
Italics denote consulting or booking and/or marketing services
FAIRGROUNDS,EXPOSITION &AGRICULTURAL CENTERS
CITY
Bangor,ME
Beaumont,TX
Clovis,NM
Dallas,TX
Memphis,TN
Nampa,ID
Robstown,TX
Shawnee,OK
Topeka,KS
Topeka,KS
VENUE
Bangor State Fairgrounds
Ford Midway at Ford Park Entertainment Complex
Curry County Fairgrounds
Pan America Arena at Dallas Fair Park
liberty Park
Ford Idaho Horse Park
Richard M.Borchard Fairgrounds
Heart of Oklahoma Exposition Center Indoor/Outdoor Arenas
Agriculture Hall at Stormont Vail Events Center
Domer Arena at Stormont Vail Events Center
DESCRIPTION
55 acres
221 acres
112 acres
2,500-seat livestock arena
70 acres
Indoor/outdoor equestrian facility
250 acres
52-acre multi-venue complex
20,000 sq.ft.event space
135,000 sq.ft./285-stall space
FAIRGROUNDS &AGRICULTURAL CENTERS:10
RECREATION FACILITIES
CITY
Amherst,MA
Amherst,MA
Beaumont,TX
Coral Gables,FL
Coralville,IA
Coralville,IA
Everett,WA
Houston,TX
Independence,MO
Kerrville,TX
Kingston,RI
Maryland Heights,MO
Nampa,ID
Orlando,FL
Oshawa,ON,Canada
Penticton,BC,Canada
Ralston,NE
Sioux City.IA
Tempe,AZ
Toronto,ON,Canada
Welland,ON,Canada
VENUE
John Francis Kennedy Champions Center,UMass Amherst
Mullins Ice Rink,University of Massachusetts Amherst
Ford Fields at Ford Park Entertainment Complex
The Field House at Watsco Center,University of Miami
Coral Ridge Mall Ice Arena
GreenState Family Fieldhouse
Angel of the Winds Community Ice Rink
University of Houston Athletics Facilities
Independence Community Ice Rink
River Star Arts &Event Park
Bradford R.Boss Ice Arena,University of Rhode Island
Centene Community lce Complex/St.Louis Blues Practice Center
Ford Idaho Sports Center
The Venue at UCF,University of Central Florida
Tribute Communities Centre Community Ice Rink
OHS Training Centre at SOEC Complex
Liberty First Credit Union Community Ice Rink
Seaboard Triumph Foods Expo Center
Mountain American Credit Union lceplex at ASU
The Hangar at Downsview Park
Youngs Sportsplex
DESCRIPTION
Multipurpose sports facility
350 capacity
12 youth baseball/softball fields
7,700 sq.ft.fieldhouse
Community ice rink
Recreational fieldhouse
Community ice rink
Multiple athletic facilities
Community ice rink
Outdoor multipurpose facility
2,500-capacity rink
4-sheet mixed-use facility
100,000 sq.ft.multipurpose sports center
Volleyball/multipurpose facility
Community Ice Rink
Community Ice Rink
Community Ice Rink
Multi-purpose recreation and expo facility
Ice Rink Complex
Indoor and outdoor mixed-use athletic facilities
128,000 sq.ft.indoor and outdoor mixed-use athletic fields
TOTAL RECREATION FACILITIES:21
SPECIALIZED VENUES
CITY
Albany,GA
Beaumont,TX
Dallas,TX
Dallas,TX
Dallas,TX
Grand Junction,CO
Macon,GA
Maryland Heights,MO
Moose Jaw,SK,Canada
VENUE
Veterans Park Amphitheater at Flint River Entertainment Complex
Ford Pavilion at Ford Park Entertainment Compiex
Band Shell at Dallas Fair Park
Court of Honor at Dallas Fair Park
Esplanade at Dallas Fair Park
Las Colonias Park Amphitheater
Macon Amphitheater
Saint Louis Music Park at Centene Community Ice Complex
Mosaic Place Ford Curling Centre
DESCRIPTION
2.,500-capacity amphitheater
14,000-capacity amphitheater
4,042-capacity amphitheater
Outdoor event space
Outdoor event space
4,000-capacity amphitheater
10,000-capacity amphitheater
5,000-capacity amphitheater
8-sheet curling facility
0VG360 •selected and negotiating agreement
Italics denote consulting or booking and/or marketing services
SPECIALIZED VENUES (Continued)
CITY
Nampa,ID
Ralston,NE
Shawnee,OK
Topeka,KS
Toronto,ON,Canada
Toronto,ON,Canada
Virginia Beach,VA
VENUE
Ford Idaho Amphitheater
Wiebe-Ralston Ballroom and the Side Room
Heart of Oklahoma Expo Center
Evergy Plaza
Festival Terrace at Downsview Park
The Meadow at Downsview Park
Virginia Beach Dome
DESCRIPTION
11,000-capacity amphitheater
Ancillary event spaces
7,500-capacity outdoor grandstand
60,000 sa.ft.multi-purpose plaza
40,O00-erson capacity outdoor space
10,000-person capacity outdoor space
3,300 seat dome
TOTAL SPECIALIZED VENUES:16
0VG360 'Selected and negotiating agreement
Italics denote consulting or booking and/or marketing services
Miami Beach Convention Center
Miami Beach,FL
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V E N U E O V E R V IEW :
VENUE CAPACITY:1.4 Million sq.ft.
DMA RANKING:#16 (Miami-Ft Lauderdale)
OVG360'S ROLE:
•Venue Management
•OVG Global Partnerships -Naming Rights
LENGTH OF TIME PROVIDING SERVICE:2008-present
FOOD AND BEVERAGE PROVIDER:Sodexo Live
SU M M A R Y:
Under the management of OVG360,the $640 Million re-imag-
ined renovated and expanded MBCC includes a 60,000
square-foot Grand Ballroom (largest grand ballroom in South
Florida),4 junior ballrooms,almost 500,000 sq.ft.of exhibi-
tion space,an expanded Grand Lobby,pre-function areas that
are bathed in natural light,up to 84 breakout rooms,approx-
imately 800 roof deck parking spaces,almost 2,100 miles of
cabling to support all IT communications,$10.2 million dollars'
worth of art curated by the City of Miami Beach Art in Public
Places program and a 6-acre (Pride Park),three-acre (Collins
Canal Park)public green spaces,Venu &Rum Room that can
serve as incremental event space.
LOCATION:
Conveniently situated only 12 miles from Miami
International Airport and six miles from downtown Miami.
Located in the heart of Miami Beach in close proximity
to the historic Art Deco District,inspiring art and culture,
luxury resorts,fine dining,Michelin-starred restaurants and The MBCC Campus includes two new event spaces:Venu,a
shopping on iconic Lincoln Road.space for elegant private events and upscale meetings,and
Three blocks from the Atlantic Ocean and famous South Rum Room,a 1920s restaurant with an enticing tapas-style
Beach.menu and local South Florida rums.The MBCC is proud
Close to 214 hotels (approx.21,583 rooms)in Miami Beach/to have earned Global Biorisk Advisory Council®(GBAC)
South Beach.STAR Facility Accreditation,and LEED Silver Certification
Adjacent to Miami Beach Botanical Garden,New World that includes many environmentally friendly features.The
Symphony,Lincoln Road BID,Fillmore Miami Beach at the MBCC operates an extensive digital signage program on 90+
Jackie Gleason Theater,and a Grand Hyatt Hotel that is screens for added revenue generation and incorporates sus-
scheduled to be open in 2026.tainable business practices to reduce energy &water costs
and food wa s te .Thanks to community and industry outreach,
strategic partnerships,and digital marketing tactics,the team
is acquiring lucrative event bookings.
ACCOLADES:
ACCOMPLISHMENTS:
Following the completed $640-million-dollar renovation and
expansion,the MBCC is LEED-Silver Certified
Nine-acres of public green space surround the venue as part
of the MBCC campus,offering indoor and outdoor activation
and opportunities for deeper public-private partnerships
The MBCC is home to $10.2 Million of artwork from the City of
Miami Beach's Art in Public Places Program
New restaurant on campus:Rum Room &Venu
New state-of-the-art website launched in April 2023
NOTABLE EVENTS:
Art Basel Miami Beach (20+years at the MBCC)
Discover Boating Miami International Boat Show by lnforma
Markets
NFL Fan Fest
Bitcoin Convention
Florida Supercon by Reed Exhibitions
Two Jewelers International Showcase (JIS)by Reed Exhibitions
Seatrade Cruise Global
Florida International Medical Expo by lnforma Markets
Aspen Ideas Climate Summit
Bronner Brothers Beauty Show
Miami International Auto Show
Air Cargo Forum
Swimshow
Cabana
The International Congress of Esthetics &Spa by lnforma
Markets
American Academy of Periodontology (AAP)Annual Meeting
Chart Addicts
eMerge Americas
The Aesthetic Society 2023 Annual Meeting
Aviation Festival Americas
Numerous City of Miami Beach annual events
AWARDS &CERTIFICATIONS:
Global Biorisk Advisory Council -(GBAC)STAR Facility
Accreditation
LEED Silver Certification
"Distinctive Achievement Award 2023"by Association,
Conventions &Facilities Magazine
Silver Stella 2022 by Northstar Meetings Group (nominated for
2023)
Centers of Excellence Award 2022 by Exhibitor Magazine
Smart Stars 2023 &2022 by Smart Meetings Magazine
Prime Site Award 2023,2022,2021 by Facilities &
Destinations
Reader's Choice Award 2022 by ConventionSouth
American Architecture Award 2021 for "Miami Beach
Convention Center Expansion and Renovation",by the
Chicago Athenaeum Museum of Architecture and Design /
The European Centre Architecture and Urban Studies
CUSTOMER SATISFACTION SCORES:
Excellent
'according to surveys by eAutoFeedback
"The transition from Sales to Service was seamless.the profes-
sionalism continued and passion for craft was on full display
Always a step ahead,anticipating our needs;the epitome of
Service."
-Client testimonial
awaken theext:raordinarsensesforajetterword
CONTACT INFORMATION
Freddie Peterson
General Manager
Miami Beach Convention Center
0:786.276.2620 M:786.390.4766
freddie.peterson@oakviewgroup.com,
MiamiBeachConvention.com
VENUE CONTACT
Miami Beach Convention Center
1901 Convention Center Drive
Miami Beach,FL 33139
CLIENT CONTACT
Rickelle Williams
Assistant City Manager
City of Miami Beach
Ph:305-673-7010
RickelleWilliams@miamibeachfl.gov
Kay Bailey Hutchison Convention
Dallas TX'
--·---·-·-
VENUE OVERVIEW:
VENUE CAPACITY:
•1 million square feet of exhibit space;3 ballrooms;88
meeting rooms;1,750-seat theater;9,816-seat arena
DMA RANKING:#4 (Dallas-Ft Worth)
OVG360'S ROLE:
•Complete Venue Management Services
•Partnerships -Sponsorship Sales
LENGTH OF TIME PROVIDING SERVICE:2019-present
FOOD AND BEVERAGE PROVIDER:Sodexo Live!
TICKETING SERVICE PROVIDER:N/A
NOTABLE EVENTS &ACCOMPLISHMENTS:
Number 75 on event's list of destinations for meetings
2022 Facilities and Destinations Prime Site Award Winner
2023 Exhibitor Magazine Center of Excellence:
2019 Tyler Connect
2019 PRINTING United
2019 Linkedln Talent Connect
2019 AT&T Businesss Summit
2022 CEDIA Expo
2022 Heli Expo
2022 IEEE Supercomputing
2022 Distributech and Power Gen
2022 International Association of Chiefs of Police
2023 National Auto Dealers Association Convention and
Expo
2023 NCAA Women's Final Four
Multiple Year Events
O'Reilly Auto Parts Leadership Conference
ANNUAL BUDGETS &RESULTS
OVG360's most recently completed fiscal year resulted in sig-
nificantly better actualized results compared to budget.FY22
results outpaced FY21 results as the event activity returned
to normal and with the implementation of partnerships aimed
at enhancing service levels.Highlights of our recent results
include.
F21 YE SELF-ASSESSMENT
OVG360 earned 95%of allowed Qualitative Fee Actual
Profit $296,353 compared to Budgeted Loss of ($663,583)
Positive variance to budget of $959,936
F22 (YE self assessment in progress to be finalized)
Anticipated Qualitative Fee Earned:95%of maximum
Anticipated Quantitative Fee Earned:$31,000
Actual Loss ($1,565,552)compared to Budgeted Loss of
($5,787,389)
Positive variance to budget of $4,221,837
FINANCIAL HIGHLIGHT
OVG360 was able to successfully transition utility services
(electrical,gas,and water)from an internal service to
three independent third-party contracts.The open house
business model,which allows clients to choose any of the
three vendors and often allows for better alignment with the
organizations'general service contractor,has been successful
in remedying previous operational and staffing challenges.
The service contracts began mid-year and produced more
than $1.2 million in commissions and approximately $4 million
in gross revenue.
SUMMARY:
Located in the heart of downtown Dallas,the Kay Bailey Hutchison Convention Center Dallas (KBHCCD)has been and
continues to be a fixture in the Dallas skyline offering 1 million square feet of exhibit space,three ballrooms,88 meeting rooms,
a 1,750-seat theater,and a 9,816-seat arena.The award-winning facility is connected to a 1,001-room hotel via skybridge and is
adjacent to two Vertiport landing pads.
CONTACT INFORMATION
650 S Griffin St.
Dallas,TX 75202
Phone:(214)939-2700
www.dallasconventioncenter.com/
VENUE CONTACT
Anthony Lopez
General Manager
Phone:(214)939-2839
Anthony.Lopez@oakviewgroup.com
CLIENT CONTACT
Rosa Fleming
Director Convention and Event Ser-
vices,City of Dallas
Phone:(214)939-2755
rosa.fleming@dallascityhall.com
Duke Energy Convention Center
Cincinnati,OH
utoos1tr r ti ot
VENUE OVERVIEW:
VENUE CAPACITY:
750,000 total square feet
200,000 square feet of Exhibit Space
40,000 square foot Grand ballroom
17,000 square foot Junior Ballroom
30 Deluxe Meeting Rooms
DMA RANKING:#37 (Cincinnati)
OVG36O'S ROLE:Venue Management Services
LENGTH OF TIME PROVIDING SERVICE:2006 -present
FOOD AND BEVERAGE PROVIDER:OVG Hospitality
NOTABLE EVENTS &ACCOMPLISHMENTS:
Proximity to both 1-71 and 1-75 and the Cincinnati/Northern
Kentucky International Airport gives you and your
traveling attendees an unparalleled ease of access to our
centralized city
Wi-Fi infrastructure allowing for 25,000 devices to be
connected to the network simultaneously
World Choir Games 2012
Educational Testing Service 2009-2023
NAACP Conference 2008 &2016
MLB Fanfest 2015
Kroger Leadership Summit 2015
Design Build Institute 2019
Netvu Conference 2019
Redsfest 2008-2022
Prime Site Award Winner 13 consecutive years
2021,2022 and 2023 Center of Excellence Award,Top 30
Convention Centers
SUMMARY:
The Duke Energy Convention Center is located in the heart
of downtown Cincinnati,Ohio,within blocks of top-rated
restaurants,bars,pro-sports venues and attractions.The
Center boasts innovative design features that welcome
creative event plans and versatile spaces to accommodate
both large and small groups.The 40,000 square foot grand
ballroom is the largest and most spectacular in the Midwest.
In addition,the Center offers 200,000 square feet of exhibit
space and 30 deluxe meeting rooms.DECC offers free Wi-Fi
in public spaces,an in-house AV company,telecommunica-
tions provider and show-stopping catering cuisine.
CONTACT INFORMATION
Duke Energy Convention Center
525 Elm Street
Cincinnati OH,45202
Ph:(513)419.7300
www.duke-energycenter.com/
VENUE CONTACT
Ric Booth
General Manager
Ric.Booth@oakviewgroup.com
CLIENT CONTACT
William Weber
Asst.City Manager/City of Cincinnati
Phone:(513)352-3318
William.Weber@cincinnati-oh.gov
Atlantic City Convention Center,Jim Whelan Board-
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VENUE OVERVIEW:
VENUE CAPACITY:
Atlantic City Convention Center:500,000 sq ft
•Jim Whelan Boardwalk Hall:14,770 seats
•Adrian Phillips Theater:3,200 seats
DMA RANKING:#5 (Philadelphia)
OVG360'S ROLE:
Complete Venue Management Services
Food Services &Hospitality
Partnerships -Sponsorship Sales
Concessions &Catering
LENGTH OF TIME PROVIDING SERVICE:2014-Present
FOOD AND BEVERAGE PROVIDER:In-House
TICKETING SERVICE PROVIDER:Ticketmaster
NOTABLE EVENTS &ACCOMPLISHMENTS:
The Atlantic City Convention Center was awarded LEED
GOLD certification by the U.S.Green Building Council
(USGBC)in 2019 and re-certified in 2023
Recognized as one of the top-grossing mid-sized arenas in
North America by Billboard,Pollstar,and Venues Now
Partnerships have branded concourse concession stands
by working with local community restaurant groups
Both facilities have been GBAC Accredited
Boardwalk Hall has dazzled guests with legendary stage
icons such as The Beatles,Rolling Stones,Elton John,
Beyonce,Celine Dion and more.It has hosted Miss
America,The MAAC Basketball Championships,and the
state's annual High School Wrestling Championships.
ACCC hosted the National Sports Collectors Convention
and the NAACP Annual Convention in 2022 featuring
Keynote Speaker Vice President Kamala Harris,as well as
NJ League of Municipalities,NJEA,Northeast Pool &Spa
Show,and the Pizza &Pasta Northeast Expo.
SUMMARY:
Atlantic City is located within a few hours drive of nearly
one third of the nation's population and 20 percent of the
country's business addresses.Jim Whelan Boardwalk Hall
is a multi-purpose facility located on the iconic Atlantic City
Boardwalk and features the main arena with a capacity of
14,770 as well as the Adrian Phillips Theater with a capacity of
3,200.The Atlantic City Convention Center features 500,000
contiguous square feet of exhibit space,occupying a site
of nearly 31-acres.Comprised of five spacious exhibit halls,
and 45 meeting rooms,the ACCC is one of the East Coast's
largest convention centers.
CONTACT INFORMATION
2301 Boardwalk Atlantic City,New
Jersey 08401
609.348.7000
VENUE CONTACT
Jim McDonald
609.348.7017
Jim.McDonald@oakviewgroup.com
CLIENT CONTACT
Bill Young,Director of Facilities
609.449.7174 (0)
609-437-3417 (M)
wyoung@njcrda.com
Navy Pier
Chicago,IL
VENUE OVERVIEW:
VENUE CAPACITY:
3,300-foot-long pier on the shoreline of Lake Michigan.
Over 50 acres of parks,gardens,shops,restaurants,family
attractions,and exhibition facilities
250,000 sq.ft.convention center
DMA RANKING:#3 (Chicago)
OVG360'S ROLE:Venue Management Services
LENGTH OF TIME PROVIDING SERVICE:2020 -present
FOOD AND BEVERAGE PROVIDER:Levy
NOTABLE EVENTS &ACCOMPLISHMENTS:
2023 SailGP.
Jim lrsay Collection Exhibition:Aon
Peak6 25th Anniversary Celebration Event
Asics Junior National Volleyball Tournament
The Windy City Gymnastics Invitational
Expo Chicago-artists,collectors,and enthusiasts celebrate
contemporary art
The Reunion,a convention dedicated to the hit show,The
Office.
The Make a Wish Foundation's the Wish Ball,a charitable
event for children facing critical illnesses
2023 US SailGP,top sailors compete in high-speed races
The Asics Junior National Volleyball tournament.
McDonald's Corporation held its prestigious President's
Award dinner,recognizing outstanding achievements
within the company.
FINANCIAL SUCCESS:
The East end saw impressive growth;YTD through April,
the region experienced a 15%increase in top-line revenue
compared to the previous fiscal year,reaching $3.4 Million.
Moreover,net revenue showed significant improvement,with
a remarkable 132%increase compared to the previous fiscal
year,going from a loss of $171K to a gain of $56K.These
positive figures indicate a strong financial performance and
potential for continued success.
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SUMMARY:
Navy Pier is a unique meetings destination,due to its rick
and iconic history and unique location on Lake Michigan,
known as the People's Pier,which is conveniently located
near downtown Chicago.The Pier stretches for more than
six city blocks,and originally opened in 1916 as a shipping
and recreation facility.The Pier offers an abundance of
on-site entertainment,dining,and attractions,including
cultural institutions Chicago Shakespeare Theatre and the
Chicago Children's Museum,as well as free year-round arts
and cultural programming.From art installations to the iconic
Centennial wheel,there will never be a shortage of ways to
enjoy the Pier.
Navy Pier offers two exhibit halls,34 meeting rooms,the
historic AON Grand Ballroom,and Lakeview Terrace overlook-
ing Lake Michigan and the Chicago skyline.The seven story,
220 room Hilton Curio Collection,The Sable Hotel sits on the
Pier offering some of the most spectacular views of the city,
lake,and Pier for a distinctive and unique travel experience.
Along with the hotel and rooftop,a transient marina and boat
slip will soon be built to create new dining and entertainment
elements that are poised to elevate the Pier's social scene.
CONTACT INFORMATION
Navy Pier
600 E.Grand Avenue
Chicago,IL 60611
VENUE CONTACT
Mark Arancibia
General Manager
Phone (.312)595-5180
marancibia@navypier.org
CLIENT CONTACT
Seth Kagy
MPEA,General Manager,Navy Pier
Phone:(312)595-5315
skagy@navypier.org
Santa Clara Convention Center
Santa Clara CA'
VENUE OVERVIEW:
VENUE CAPACITY:302,000 sq.ft.
DMA RANKING:#6 (San Francisco-Oakland-San Jose)
OVG360S'ROLE:Venue Management Services
LENGTH OF TIME PROVIDING SERVICE:2019 -present
FOOD AND BEVERAGE PROVIDER:Levy
TICKETING SERVICE PROVIDER:N/A
NOTABLE EVENTS &ACCOMPLISHMENTS:
Augmented World Expo
Precision Medicine World Conference
International Data Corporation (IDC)Directions
Taiwan Semiconductor Manufacturing Company (TSMC)
North America Fall Conference
Global Semiconductor Alliance Awards Dinner
Cadence CON Live
Silicon Valley Auto Show
36th Annual US Futsal National Championship
$3 Million renovation of public spaces
GBAC Certified
SUMMARY:
The Santa Clara Convention Center -an unrivaled venue that
promises to elevate your event to new heights.Located in the
heart of Silicon Valley,this cutting-edge facility is a beacon of
innovation and sophistication,offering a seamless blend of
state-of-the-art amenities and captivating ambiance.With over
300,000 square feet of versatile event space,the Santa Clara
Convention Center caters to a wide range of gatherings,from
industry conferences and trade shows to gala dinners and
product launches.
At the Santa Clara Convention Center,every detail is me-
ticulously designed to create an exceptional experience
for attendees.The facility boasts modern,technologically
advanced features,equipment,and intelligent lighting
systems.The expansive exhibition halls can accommodate
large-scale setups,while the flexible meeting rooms provide
the perfect setting for intimate discussions and brainstorming
sessions.The venue's professional and attentive staff are
dedicated to ensuring the seamless execution of your event,
offering comprehensive support from planning to execution.
With its prime location,modern amenities,and commitment to
excellence,the Santa Clara Convention Center sets the stage
for unforgettable events that leave a lasting impression on
every guest.
CONTACT INFORMATION
Santa Clara Convention Center
5001 Great America Parkway
Santa Clara,CA 95054
VENUE CONTACT
Kelly Carr
General Manager
Phone:(408)748-7000
Email:Kelly.Carr@oakviewgroup.com
CLIENT CONTACT
Ruth Shikada
Assistant City Manager
Phone:(408)615-2210
Email:RShikada@SantaClaraCA.gov
Palm Beach County Convention
Center West Palm Beach,FL
EtI
VENUE OVERVIEW:
VENUE CAPACITY:350,000 square feet
DMA RANKING:38
OVG36O'S ROLE:
Pre-opening
Complete Venue Management Services
Food Services &Hospitality
Consulting {venue and food)
LENGTH OF TIME PROVIDING SERVICE:2003 -Present
FOOD AND BEVERAGE PROVIDER:In-house
NOTABLE EVENTS &ACCOMPLISHMENTS:
Art Palm Beach
Palm Beach Jewelry,Art and Antique Show
Tony Robbins -Business Mastery
Florida Fashion Focus
World Leaders Conference
Gymnastics Revolution
Orange Theory National Conference
Palm Beach Craft Show
Palm Beach Economic Forum
Governor's Hurricane Conference
SUMMARY:
Opened in 2004,The Palm Beach County Convention Center
presents a spectacular setting for conventions,trade shows,
meetings and social events.An architectural masterpiece with
state-of-the-art amenities,the 350,000 square-foot center
features a 100,000 square-foot exhibit hall,a 22,000 square-
foot ballroom and 21,000 square feet of flexible breakout
space divisible into 19 rooms.The Convention Center also
provides preferred and exclusive options to fit your event
needs,including:
Complimentary WiFi throughout facility
Connected to the 400 room Hilton West Palm Beach
Located 8 minutes from Palm Beach International Airport
Award-winning culinary department and F&B service
In-house Marketing services
On property parking garage and services,including valet
GBAC certification
CONTACT INFORMATION
650 Okeechobee Blvd,West Palm
Beach,FL 33401
561.366.3000
VENUE CONTACT
Dave Anderson
General Manager
561.366.3000
Dave.Anderson@oakviewgroup.com
CLIENT CONTACT
Emanuel Perry
Executive Director-Palm Beach County
Tourism Development Council
Phone:561.233.3066
eperry@palmbeachfl.com
TAB 2 EXPERIENCE &QUALIFICATIONS
2.4 SIMILAR EXPERIENCE OF SUB-
CO NS ULTANT(S)/CONTRACTO R(S)
SUBCONTRACTED SERVICES
0VG360
O V G 3 6 0 re g u la rly e n g a g e s th ird -p a rty co ntra cto rs when it's cost effective to do so.The decision to subcontract services
depends on factors unique to the market,including the availability of quality part-time labor,the competitive nature of
the subcontracted services and the ability of contractors to provide specialized services.When subcontracting services,
we always prefer to hire local vendors,to support local businesses.When negotiating contracts for major services,we
first prepare an RFP that clearly delineates the scope-of-services and the likely contract price.We evaluate the submitted
proposals based on local conditions,as well as benchmarks we have for similar services in our other managed venues.We
then negotiate with the bidders to ensure that the services provided are the best value for our client.
For certain services and supplies,we can negotiate discounts through a national pricing program not available to many
venues on their own.These services often can be provided through local franchises or vendors to ensure our commitment to
the local community.For the MBCC,we work with the below subcontractors and will continue to work closely with the City to
review all agreements with the goal of maintaining as many current locally-based service providers as possible.
COMPANY SERVICE PROVIDER CONTACT NAME PHONE TERM OF AGREEMENT
l::dd Helms Electrical Joni Alonso 786-255-9633 10/1/2012 9/30/2023
Edlen Electrical Vanessa Alenier 305-219-2940 10/1/2012 9/30/2023
Everlast (Preferred)Audio-Visual &Rigging Washington Arias 954-456-7167 1/13/2020 3/31/2024
Smart City (Exclusive)Telecommunications.Internet Enric Escuer 786-516-3161 6/1/2018 5/31/2023
IATSE Local 500 (Exclusive)Stagehands AV event labor Mick McCarthy 954-202-2624 3/1/2019 2/28/2023
IBEW Local 349 (Exclusive)Facility Technicians Maintenance Roce Simpson 305-467-0030 10/1/2021 3/31/2024
Honeyw ell Security Camera,Fire Alarm,Jim Schneider 843-735-8892 8/3/2020 8/3/2024BMS,Card access
AGI Water Treatment for chiller/Manny Ferro 954-557-8080 3/1/2022 3/31/2024coolingtowers
PR &Integrated Agency on
Deep Sleep monthly retainer for video,Jorge Marquez 305-72 0-2990 5/1/2018 9/30/2023photo,PR,collateral,social ads,
and creative
Dex Imaging Copiers George Guerra 954-263-4324 9/21/2016 9/30/2020
GRM Storage Document Storage Jenna Du Boulay 305-573-3336 8/10/2016 8/10/2019
SFM Landscaping Landscaping services Robert Montesino 786-256-0987 1/27/2022 3/31/2024
Shred It Document Shredding Michelle Schroeder 305-775-2108 7/2/2012 7/2/2021
Thermal Concepts Chiller Maintenance Shelby Wilson Sr 954-472 -4465 7/7/2021 3/31/2024
Thermal Concepts Cooling Tower Maintenance Shelby Wilson Sr 954-472 -4465 4/11/2022 3/31/2024
Toro Pest Control Renny Perez 305-594-4767 1/27/2022 3/31/2024
Transvalue Armored Car Andres Fernandez 305-592-0997 10/1/2010 9/30/2018
I Ingerhoeck (Momentus)FRMS/Calendar Software Daren IJngerboeck 800-400-4052 1/1/2008 3/31/2014
VIP Special Services Window &Fin Cleaning Luke Ward 973-812-077 5 5/2/2022 3/31/2024
Waste Management Trash and recycle hauling Alexander Matos 305-986-0177 1/1/2022 3/31/2024
New Website Development from
MIies Partnership Oct 2022-April 2023;monthly Scott Bacon 941-342-2335 10/1/2022 9/31/2023
website hosting
TAB 2 EXPERIENCE &QUALIFICATIONS
2.5 EVIDENCE OF PRIOR WORKING
EXPERIENCE
0VG 360
As noted in our response to the previous question 2.4 Similar Experience of Sub-Consultant(s)/Contractor(s),OVG360 has
engaged several local organizations to provide subcontracted services at MBCC.Direct contact information for these
subcontractors is provided on the previous page,each of whom can be reached to provide a testament of our working
relationship.
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TAB 3:APPROACH AND
METHODOLOGY
DEPARTMENTAL
STRUCTURE
OVG360 is proud to provide management,maintenance,
and operations to the MBCC since 2008.We believe we
have demonstrated our experience,resources,programs,
and talent to ensure operational efficiency at the MBCC
and its Campus and this operational oversight and manage-
ment is under the direction of the City.
While our departmental structures are fairly consistent
across all of our venue types,we custom tailor each local
structure in order to maximize our operating efficiencies
in each market.Our standard departmental structure is as
follows:
Hospitality &
Food Services Booking &
Retail Development •Content Development
Owner's Rep &Private Events &
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Parking &Public Health,
Mobility Services Sustainable Sanitization &Ventilation
Operations
EXECUTIVE/ADM IN 1ST RATION
Senior leadership of OVG360 has direct oversight of all
departments of the organization.They are also the primary
local contacts with our clients and are responsible for
making sure the MBCC team is compliant with all facility
and local policies and guidelines.Other departmental
functions include:
Annual operating and capital budget creation
Monthly forecasting
Management of third-party and union contracts
SALES AND MARKETING
Primary responsibilities include driving short-term sales
(typically 18 months and less),working in collaboration with
GMCVB to book high impact room night events driving
economic impact,and handling of local marketing and PR
efforts for the MBCC and its Campus.Other departmental
functions include:
MBCC website and social media management
External Relations
Community Engagement
PARTNERSHIPS
Responsible for generating revenue from advertising and
corporate sponsorships.Develops the strategy,inventory,
pricing,sales process and outreach to secure corporate
partners.Focus is on selling:
Digital and static signage
Experiential Marketing displays
Branded concepts
Event sponsorships
National Partnerships
EVENT MANAGEMENT &GUEST
SERVICES
Manages all event-related activity at the facility along
with oversight of guest services personnel who work
events.Guest Services also includes daily cleaning
services and management of certain furniture,fixtures
and equipment of the MBCC and its Campus.
Event Management serves as the primary contact with
clients from pre to post event
Provides event-related oversight for facility partners
such as AN.
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FINANCE
Provides fiscal oversight over the entire MBCC and its
Campus and monitors each department to assure proper
compliance with local and corporate policies.Other depart-
mental functions include:
Internal spot audits/annual third-party audit
Creation of monthly financial statements
Accounts Payable/Receivable/Payroll
Fixed asset inventory control
VENUE OPERATIONS
The venue operations department provides for the daily
maintenance,management,and operations of the MBCC
and its Campus,as well as serving as the provider of
event-related services during events.The role this de-
partment plays in the overall success is critical both in the
front-of-house and back-of-house.Other departmental
functions include:
ADA compliance
Weekly preventative and correct maintenance needs
Housekeeping and janitorial maintenance
OSHA compliance and Sustainability goal monitoring
Capital projects
H U MA N R E S O U R C E S
Main contact for MBCC staff on anything related to
employee benefits.Other departmental functions include:
Departmental and all facility tramnmng programs
Staff recognition and rewards events
Benefit support
HR investigations
PUBLIC SAFETY
Responsible for the safety of all who work at and/or
participate in events at the MBCC.OVG360 has taken the
importance of venue safety to another level by partnering
with Prevent Advisors,whose resume includes working with
organizations such as the NFL,NBA and NHL on security
protocols.Included during the transition of the MBCC is a
full security assessment of the venue by Prevent Advisors
including a report on the venue's current safety level and
specific suggestions for security upgrades to assure that
MBCC is an industry leader in this area.Other departmental
functions include:
Employee and Subcontractor labor check in and out
Locai and nationai law enforcement collaboration
Event safety assessment
PARKING MANAGEMENT
Oversight of all parking and transportation related items
at the MBCC.Similar to public safety,OVG360 recogniz-
es the need to support our partners on parking related
matters and,therefore,developed this department,which
is run by one of the brightest minds in the industry.We
see immediate opportunities at the MBCC for increased
efficiency and revenue and we look forward to putting that
into place if we are chosen to manage the venue.
TECHNOLOGY
At the MBCC,OVG360 has an on-site dedicated IT
Manager to service our local venue management team on
all information technology aspects including computers.
applications,systems,devices,access,cyber security,cell
phones,and IT hardware.The IT Manager reports to the HR
Business Partner &IT Operations.
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TAB 3 APPROACH AND METHODOLOGY 0VG 360
1.CONVENTION BOOKINGS AND SALES OF
LARGE EVENTS
OVG36O SALES AND MARKETING DIFFERENCE FOR THE MBCC
OVG360 is committed to maintaining our internationally recognized position as the world's most effective and client-
friendly private venue management firm.We've earned this reputation by consistently proposing innovative solutions-
and,more importantly,by delivering top-notch results for our client-owned venues.OVG360's success-and thereby our
clients'success -is built on a foundation of vast corporate resources,rock-solid industry relationships,an unmatched team
of professional,readily accessible senior management and corporate support,and superior customer service.OVG360 is
dedicated to an ongoing strategic,collaborative,and intentional approach to convention center sales and marketing,booking
conventions and large events on behalf of the City of Miami Beach,the MBCC,and in partnership with the GMCVB that drives
value and results while ensuring long-standing customer loyalty and positioning for the future.
OVG36O PARTNERSHIP PHILOSOPHY
We fully integrate our sales and marketing teams and commit to a high level of engagement with all the community
stakeholders to ensure together we are driving the greatest amount of economic impact.In every venue we operate,we
commit to a partnership of respect,trust,communication,collaboration,and results.We will work closely to create a joint,
strategic plan that is flexible and fluid as the market demand changes,will remain committed to its implementation.
OVG360 CVB NATIONAL COLLABORATION
OVG360 prides itself on having incredibly collaborative working relationships with all their partner CVB's across the country.
The relationships stretch well beyond collaborative sales and marketing and include new hotel development,renovation/
expansion projects,local market tourism master planning,and community service.Below are three examples which mirror the
long term collaboration we have made in Miami Beach with the GMCVB:
ACHIEVING GREATNESS WITH VISIT
DALLAS:KAY BAILEY HUTCHISON
CONVENTION CENTER
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CONVENTION CENTER DALLAS
VISIT2ALLAS
TRUE PARTNERSHIP:PALM BEACH
COUNTY CONVENTION CENTER
FORGING SUCCESS THE POWERHOUSE
PARTNERSHIP OF OVG360 AND DISCOVER
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IAB 3 APPROACH AND METHODOLOGY
CONVENTION CENTER HOTEL
EXPERIENCE
As the Cly of Miami Beach prepares for the new
headquarter hotel attached to the MBCC,our teams have
spent a considerable amount of time as operators in Miami
Beach to best understand the hotel needs,landscapes
and trends.The OVG's senior management teams and
venues have extensive experience working closely and
cooperatively with the hotel industry,in general,and
with on-site headquarters hotels to best align efforts to
maximize bookings.With full support from OVG360 senior
leadership,the MBCC team will continue to work closely
with the hotel stakeholders,the City of Miami Beach,and
the GMCVB to collaborate and identify ways to optimize
the hotel and MBCC as we do with the Omni (Kay Bailey
Hutchison Convention Center};Hilton (Duke Energy
Convention Center and Palm Beach County Convention
Center};Embassy Suites (St.Charles Convention Center};
Marriott (Greater Richmond Convention Center),and many
others.Our approach to working with on-site headquarter
hotels and the surrounding hotel community includes:
Collaborate with the CVB on submitting unified
proposals.contracts,and invoices for the convention
center and hotel(s}to streamline the client experience
Keep all parties informed of upcoming events and
opportunities to enhance hotel customer service
abilities by issuing upcoming activity reports
Engage the local hotel community alongside the CVB
via regular taskforce meetings,reviewing STR reports,
and explaining the positive impact of convention and
group business
Negotiate competitive room blocks and group rates to
attract large national and international conventions
BOOKING MANAGEMENT
APPROACH
Across all OVG360 convention centers,we strive to
strategically align the booking management process with
the client and DMO,as we believe this is critical to driving
results and optimizing revenues and economic impact.We
have deployed many of these best practices working with
the GMCVB and continue to evolve them as the destination
landscape and business needs change.This approach
includes the following best practices:
Development and ongoing reviews of a booking policy
thal reflels the goals and objelives of the lienil and
DMO,ensuring booking methodology and;sales and
marketing efforts are targeting desired business
Ensuring common metrics for business evaluation and
calendar management
Established cadence of scheduled business review
0VG360
meetings to fully vet business and ensure current
bookings are focused on optimizing the venue and
achieving the defined economic drivers
Efficient and aligned booking process for customer
responsiveness
Shared Booking Calendar
24-hour response time to leads
Monthly booking pipeline meetings to discuss future
opportunities for citywide and campus only business
and the specific targets,along with the plans for lead
generation
Annual recap meeting to review sales performance,
metrics,and goals and adjust as needed
SALES &MARKETING BUDGETS
OVG360 works cioseiy with venue DMO's and key
stakeholders to host joint meetings to establish the best
approach for developing high value convention and group
business.These meetings define our outreach efforts with
the following goals:
Market Segment Deployment
Participation in the national,state,regional and local
industry tradeshows and meetings
Develop a plan of sales activities,sales calls,Fam Trips,
sales blitzes and client experiences to target desired
customers and best position the City of Miami Beach
against competitive set
Through OVG360's strategic agreements with key
industry associations like PCMA,MPI,TSE,IMEX,SISO,
we will leverage our relationships to showcase the City
of Miami Beach and the MBCC.Specifically,we will use
these global platforms and respective assets to further
amplify the Miami Beach brand and value proposition,
conduct customer focus groups,and drive leads and
industry engagement
Innovative and engaging site inspections and pre-cons
TAB 3 APPROACH AND METHODOLOGY
ACTIVATING THE OVG NETWORK
FOR THE CITY OF MIAMI BEACH
AND MBCC
OVG360 is proud of the deep relationships and strategic
partnerships that we have formed throughout the industry.
Our senior leadership and venues sales teams maintain
some of the industry's strongest relationships with several
of the largest third parties,corporate companies and
tradeshow organizers that support our ability to book
conventions and large events that include:
MPI
PCMA
IAEE
SISO
Maritz
Clarion
CVENT
SMITH BUCKLIN
MCI
Tarsus(soon to be lnforma)
RX Global Events
Closer Still Media
HelmsBriscoe
Conference Direct
Launch
GPJ
Streamline Events
Leveraging our relationships and working closely with
the DMO allows us to strategically increase content
and bookings to our venues.OVG360 supports hosting
high-value events that showcase MBCC as a destination.
Most recently we worked with PCMA and the GMCVB
to secure PCMA CL 2026 which brings over 3,000+
Association planners to the destination.In addition,we
are in discussions with Meeting Professionals International
(MPI)to host a future year WEC and CVENT to host a future
CVENT CONNECT at our venues.Each annual event drives
an increase in the economic impact from the actual event,
and most importantly,an increase in future bookings.
0VG360
OVG360 MARKETING &TRADE
SHOW OPPORTUNITIES
OVG360's convention center team has developed a
strategic approach to engage with meeting planners and
influencers throughout the industry to help drive awareness
of our venues.Our national marketing plan creates
opportunities to enhance the presence of our venues and
OVG360 brand through one-of-a-kind activations,industry
trade shows,industry publications,our GPS database,and
participation in some of the industry's top conventions and
conferences.The MBCC team are included in the OVG360
corporate efforts which include:
1.Participation in IAEE's EXPO!EXPO!,IMEX America,
SISO,MPI WEC,PCMA CL,and CEMA Summit and other
industry conferences and meetings
2.Corporate partnerships with PCMA and MPI that
provide exclusive opportunities to our venues
3.Creating and distributing content to meeting planners
and potential and existing clients of all OVG360-
managed centers.These efforts help fill the funnel and
drive traffic to participating centers
4.Maintenance of the GPS database,which combines
all leads received from trade shows,lists purchased,
and shared business for OVG360 venues.GPS leads
are distributed to the venues,allowing business to be
referred from other facilities
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TAB 3 APPROACH AND METHODOLOGY----------0VG360
OVG360 GPS BOOKING SYSTEM:
MOMENTUS TECHNOLOGIES
As part of OVG360's outbound sales and marketing efforts,we have
developed the OVG360 GPS,our database warehouse that consoiidates
meeting planners and their events across OVG360 venues,in one cen-
tralized location showing real time data.OVG360 has partnered with the
industry leader Momentus Technologies (former Ungerboeck)EBMS to
create this database,which provides a uniform operation system amongst
the OVG360 manage venues.This CRM platform allows OVG360 to
perform the following:
Venue opt-in solicitation and lead sharing
Real time financial history and space needs
Track utilization,booking pace,lead sources,lost business and event
mix to help drive sales strategies and tactics
Allows the Senior Sales and Marketing leadership to view account
events and value to strategically work with venues to develop plans
to route content/bookings
CVB Access:EBMS is a totally seamless,integrated software
package designed to allow CVBs access to information,such as the
booking calendar and the Customer Relationship Management (CRM)
component,making it easy to share information
Negotiated Bulk Pricing Discount:OVG360's relationship and bulk
purchasing of the software has allowed us to negotiate a discounted
price for a premium booking system,making it very affordable to
OVG360-managed venues
CORPORATE MARKETING SUPPORT AND
SERVICES
OVG360 provides an unmatched level of sales and marketing support to
our venues,thanks to ongoing dialogue,idea sharing,and information
exchange among our corporate marketing executives,regional marketing
directors,regional interactive marketing directors,and onsite marketing
directors.Our teams of marketing professionals stay on top of the latest
marketing trends,build strategic relationships with key industry and local
organizations,and share best practices and resources.We also provide a
variety of sales and marketing services that include:
In-house advertising
Event marketing and promotional services
Public,media,and community relations services
Spotlighting success stories,direct pitches to discussion makers,
employee highlights/awards,and more
Digital Advertising:social,digital display,geo targeting,and
retargeting
Graphic design services
Corporate sponsorship sales
Development of Communications Plan
Shared resources:Knowland
Sales &Marketing support via team calls,joint initiatives and
tradeshow exhibiting
Special digital content that focuses on the MBCC and all that it has to
offer
"By partnering with 0VG
Facilities,we have pioneered a
newpath for convention center
management best practices with
the use of our powerful software
platform combined with 0VG
Facilities'innovation and wealth
of industry experience"
-Daren Ungerboeck.Director of
Sales
l#ungerboeck
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TAB 3 APPROACH AND ME THODO OGY 0VG360
CORPORATE LEADERSHIP
OVG360 leadership are active participants in industry associations,which
provide additional exposure for our clients.We serve as corporate leaders
on association boards,committees,panels,and task forces;provide
support and sponsor industry-wide events;attend,participate,and serve
on panels in major and regional industry events;and actively participate
in industry subcommittees to advance sustainability best practices.In fact,
President.Greg O'Dell was the former Chairman of PCMA and many other
organizations and SVP,Chandra Allison was Chair of the MPI Foundation
in addition to serving on the Executive committee,International Board of
Directors.and the Executive Committee and Board of Directors for US Travel.
The organizations that we have previously,or currently,serve include:
American Society of Association Executives (ASAE)
International Association of Convention Centres (AIPC)
Center for Exhibition Industry Research (CEIR)
Destinations International (DI)
International Association for Exhibitions and Events (IAEE)
International Association of Venue Managers (IAVM)
Meeting Professionals International (MPI)
Society of Independent Show Organizers (SISO)
Professional Convention Management Association (PCMA)
The Global Association of the Exhibition Industry (UFI)
International Association of Professional Congress Organizers (IAPCO)
asae
The Center for Association Lead ers hip
adcer
Center for Exhibition industry ResearchanaROI
DESTINATIONS"2,INTERNATIONAL¢
Internalonal
Association ot
Etwtons and Events"
eSIs0
EXCELLENCE IN
CONVENTION CENTRE
MANAGEMENT
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The GlobalAssociation of the
Exhibition IndustryAC2Ufi
OVG360 SALES &MARKETING
EXPERIENCE &RESULTS
OVG360 has seen tremendous growth,with over 400 diverse venues.
including 60+convention centers.and growing.Our clients know and
trust us to be collaborative,strategic,and results-driven with an approach
and philosophy that is customizable based on our clients'needs,but also
scalable,leveraging best practices.Our diverse portfolio of venues allows
our clients to leverage the strength of the OVG360 network and deliver
outcomes regardless of the destination or venue size.We are proud to
provide examples that demonstrate our strength in working with diverse
destinations.partners.and key stakeholders at booking conventions and
large events.
TAB 3 APPROACH AND METHODO OGY
MIAMI BEACH CONVENTION CENTER (MIAMI BEACH,FL)
0VG360
The OVG360 team is a dedicated partner that has successfully deployed innovative sales and marketing initiatives and
result over the pact 15 ycars as the operator and strategic partner at the MBCC.Our philosophy is to be the best,most
detailed operator and results driven partner in the business that will elevate the venue and destination to achieve results.
Together,we have established a strategic,goal-setting process and set standards for reporting;and tracking among
the City of Miami Beach,the GMCVB,and the MBCC to market the reimagined venue,including the $640M renovation
and expansion.We fully integrate our sales and marketing teams and commit to a high level of engagement with all the
community stakeholders to ensure together we are driving the greatest amount of economic impact.We work closely to
create a joint,strategic plan,one that is flexible and fluid as the market demand changes;and we are committed to its
successful implementation.
Coming out of the pandemic,we held a series of brainstorming meetings that included conducting an overall SWOT analysis,
reviewing historical figures,researching reports,and agreeing on strategies and goals for 2022 and beyond.We worked in
collaboration to create a joint,strategic sales and marketing plan;one that is nimble and fluid as market demands change.
Through this work,OVG360 developed a set of sales/marketing priorities for the GMCVB (P1 and P2 bookings)and for the
OVG360 MBCC team (P3 bookings).Below is a full chart which clearly delineates targeted market segments and their priority
within the overall sales efforts.
TARGET CORPORATE/PUBLIC/SOCIAL CATERINGCITYWIDEMEETINGSCONSUMERBUSINESSTRADESHOWSSHOWSEVENTS
Priority per Rooking P1 P7 P3 P3 p3
Room Nights 1,500+500 -1,499 Less than 500 rooms 0 0(Contracted)
Booking Window 24 months and Less than 24 Less than 13 months Les than 13 months Less than 13 monthsbeyondmonths
AHIMA,CA Intl.Air Corp Assoc.,Baptist Hospital.MiamiTechnologies,VEAM Franchise Expo,Auto Show,FloridaExamplesSoftware.Intl.Bar Institute of Internal Cabana,WOBI SuperCon,FIBO City Ballet Gala,Large
Association.Auditors,Seatrade Scale Weddings
Primary Sales
Team/Strategy GMCVB GMCVB MBCC MBCC MBCC/Sodexo Live!
Development
Brand Support/GMCVB GMCVB MBCCIGMCVB MBCCIGMCVB MBCC/Sodexo Live!/
Creative Material GMCVB
Advertising Lead GMCVB GMCVB GMCVB/MBCC MBCC/GMCVB MBCC/Sodexo Live1
Social Media Lead MBCC/GMCVB MBCC/GMCVB MBCC/GMCVB MBCC MBCC
Meeting/Convention GMCVB GMCVB GMCVB/MBCC MBCC Sodexo Live!Services
Media Relations GMCVB GMCVB GMCVB/MBCC City of Miami Beach/MBCC/Sodexo Live!Show Management
Sponsorship MBCC MBCC MBCC MBCC MBCC
Strategy Destination Driven Destination Driven Destination &MBCC MBCC Driven MBCC DrivenDriven
'Same Carpente/T rade owesde net one the M@CC
'GMAC'v8 mugs roms,MB8CC monos dotes
•6MCVesupportsal activities with hot remns
•M8CC poperts alt cwt$wth MB8CC dottyad cntroctong procedure
•6MC 8 8,M8CC eeltbeorowe en ngrq mrwroting mnotea
TAB 3 APPROACH AND METHODOLOGY 0VG360
MBCC TARGET MARKETS
OVG36O's MBCC team focuses on short-term bookings,
that take place within 18 months of the date of inquiry.
Meeting and event planners and show organizers are
usually local or regional planners.Within the meetings,
incentives,conventions,and events industry (MICE),
there is an emphasis on attracting corporate business,
particularly within the medical,technology,education,and
financial industries.
There is also an emphasis on attracting planners from the
B2B sectors to develop trade shows,conventions and
meetings to take place at the MBCC.Local Destination
Management Companies (DMC)and special event
producers (film,TV,award shows,etc.)are also target
audiences to bolster nontraditional (or "unconventional")
events to take place at the MBCC.Hotel referrals and/or
overflow are also a very important stream of business for
short-term bookings.
COLLABORATIVE SELLING P1,
P2,AND P3 BOOKINGS WITH
THE GMCVB
The OVG360 MBCC and GMCVB teams collaborate closely
to secure bookings for the venue.While each partner has
a focal point and target audience,there is some audience
overlap.The MBCC team assists with P2/P1 whereas the
GMCVB team assists with hotel rooms for P3,galas,and
special events.The teams sell the entire MBCC Campus
including Pride Park,Collins Canal Park,Venu,and Rum
Room.
The OVG360 MBCC sales team and the GMCVB conduct
a "Citywide Weekly Business Review"to discuss new
business.current business,lost business,challenges and
upcoming sites for P1,P2,and P3 bookings.In addition,the
MBCC sales team has an internal meeting once a week to
discuss opportunities,challenges,and strategies,and both
teams participate in the following joint reporting meetings:
1.Monthly joint MBCC/GMCVB reporting documents and
call with City of Miami Beach
2.Monthly joint MBCC/GMCVB reporting to the CCAB-
Convention Center Advisory Board
OVG360 MBCC SALES EFFORTS
FOR P3 BOOKINGS:
The OVG360 MBCC sales managers are tasked with
developing their prospective market,and each has specific
activities designed to reach their goals.Activities are
monitored and measured for effectiveness,and results of
each are evaluated and prioritized based on the status and
value of the account,value of booking,and other qualities
that are considered in the total evaluation of account worth.
The following includes several of our collaborative sales
efforts:
Optimize the CVENT platform (the leading global
meeting planner technology platform)The GMCVB and
the MBCC maintain separate profiles which enable us to
independently optimize search results and drive leads
to the sales team
Outbound prospecting of on line directories,
publications,industry and association directory lists
such as "Book of Lists"from South Florida Business
Journal and TSSN's national tradeshow manager list
Conduct site tours and fam trips in collaboration with
the GMCVB
Participate in targeted sales calls and customer visits
both regional and local
In person meetings with targeted customers at industry
conferences:
-Cvent Connect
-MEX American
--IMEX Frankfurt
-ASAE annual meeting
-PCMA Convening Leaders and Educon
--MPI WEC
-Helms Briscoe
-Maritz
-Conference Direct
Attracting regional meeting planner and chapter
conferences to the MBCC
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TAB 3 APPROACH AND METHODOLOGY 0VG36o
OVG360 SALES GOALS &RESULTS
DRIVING REVENUE
I he OVG360 MBCC sales team has successtully executed on the sales initiatives to increase the conversion rate ot high
impact P3 bookings leading to the following results:
Solidified multiple annual lnforma Market bookings which drive room nights,facility revenue and economic impact to the
local community.Examples include the Miami Boat show,the largest boat show in the world.
The OVG360 MBCC Sales team has exceeded their minimum ITYFTY (in-the-year-for-the-year)booking goal for P3
events booking $1.46M versus a goal of $1.2M as reported in May 2023.
THE PERFECT EVENT MIX:
The OVG360 MBCC team has worked diligently to change the mix of business by targeting high impact conventions,
tradeshows and major consumer shows which all provide significant financial returns to the MBCC,surrounding hotels,and
the City of Miami Beach.The following results reflect the change in mix on the books year over year from 2023 to 2024:
CHANGiNG THE MIX OTB YOY
40%
35%
30%
25%
20%
15%I10%
5%
0%
Consumer -Internal
l.
Convention Special Event Meeting
■2023 2024
Tradeshow
THE FUTURE LOOKS BRIGHT
As reflected in the chart above,the MBCC has aggressively rebounded post-pandemic and has firmly positioned itself as
a top convention center,both domestically and internationally,providing best-in-class service and the ultimate in client
experiences to anyone who walks through the doors.These results are only accomplished through a strong partnership
between the City of Miami Beach,the GMCVB,and OVG360 which all share common goals and a vision for the future
success of the MBCC.
TAB 3 APPROACH AND METHODOLOGY
MARKETING INITIATIVES TO
INCREASE LEADS
The OVG360 MBCC Sales and Marketing team has
developed a comprehensive plan in conjunction with the
GMCVB to achieve our joint goals and results as previously
highlighted.The following sections outline several of
the implemented MBCC marketing initiatives which are
intended to drive brand awareness and client engagement
to increase lead opportunities for the GMCVB and MBCC
sales teams.
BRAND STRATEGY &
SUSTAINABILITY
In 2022,the GMCVB and the City of Miami Beach
conducted extensive Miami Beach destination brand
research and developed the Miami Beach brand campaign
"Find Your Wave",which the OVG360 MBCC team
participated in as part of a stakeholder focus group.
Subsequently,the OVG360 MBCC Marketing team
refocused the MBCC's brand strategy in collaboration with
the GMCVB and the City of Miami Beach.In addition to
the important brand pillars of arts &culture,luxury,global
hub,innovation,and the MBCC's asset as a world-class,
reimagined convention center located in world-famous
Miami South Beach,we are developing and emphasizing
CSR/Sustainability as a strategic driver for competitive
advantage.
According to "2023 GLOBAL MEETINGS AND EVENTS
FORECAST",published by American Express Meetings &
Events,a division of American Express Global Business
Travel (GBT),"sustainability has moved from a buzzword to
a corporate mandate.Meeting owners are seeing demand
intensifying for event sustainability initiatives and need
reporting from all suppliers and sources.Meetings and
events owners should prepare to integrate sustainable
solutions to reduce,measure,and report on event
sustainability impacts and progress."
0VG 360
We are seeing strong demand for accelerated sustainability
measures,that emerged post-pandemic and is accelerating
in 2023.Our Marketing team is focusing on these
industry trends and driving internal collaboration.In fact,
the OVG360 team at the MBCC already implemented
requested tracking for all lnforma Markets,Reed
Exhibitions,Art Basel Miami Beach,and other events in
the past year,and is now collaborating on a 90%waste
diversion goal for Cisco Partner Summit (fall 2023).
At the same time,the OVG360 MBCC team has noticed an
increase in our event clients'desire to positively impact the
local Miami Beach community and to contribute to climate
change actions.We have collaborated with clients on joint
beach cleanups in Miami Beach and have connected them
to further climate action resources from the City of Miami
Beach and Miami-Dade County.
Our OVG360 MBCC Marketing team is a key driver of CSR/
Sustainability efforts within our organization to positively
impact brand image,external relations,and internal culture:
Developing and advancing sustainability efforts and
communications for the MBCC to meet evolving client
demands,maintain a competitive advantage,and
spearhead and support climate change initiatives for the
City of Miami Beach and the Convention Center District
The Director of Marketing &External Relations was
the first OVG360 MBCC staff member to achieve the
EIC's "Sustainable Event Professional Certificate"in
spring 2022,and is also the Chair of the MBCC's CSR/
Sustainability Committee and the Vice Chair of the
MBCC's Accessibility Taskforce,as well as the main
point of contact for client sustainability coordination
and site visits
Recent client sustainability planning visits that we
handled include lnforma Markets,Reed Exhibitions,Art
Basel Miami Beach and Cisco Systems.
In June 2023,we led a Latin American Media site visit
with sustainability focus organized by the GMCVB.
OVG360 invited the City of Miami Beach's
Sustainability department to participate in client
meetings and site visits to review waste management
and carbon footprint reduction for City-wide planning
purposes
TAB 3 APPROACH AND METHODOLOGY 0VG360
Furthermore,the OVG360 Marketing team is actively participating and holding memberships in local sustainability
councils and taskforces with the GMBHA and GMCVB,as well as participating in the International Association of Venue
Managers(IAVM)Sustainability Committee,OVG360's Sustainability Committee,and the South Florida Sustainable
Fvents Council
Implementing the EiC organizational certificate program with the goal of completing the Organizational Foundations
Certificate for the MBCC in FY23 and continuing the full certification pathway towards Bronze,Silver,Gold,and Platinum
in FY24
The team is researching LEED Gold certification and renewable energy and is currently collaborating with the City of
Miami Beach on solar power opportunities with Florida Power &Light,as well as gathering documentation and preparing
to use the Arc data platform by US Green Building Council for future LEED Gold certification (currently the MBCC is LEED
Silver certified).Arc is a software platform that allows companies to collect,score and manage data for a number of
purposes,including seeking LEED certification or recertification.Once all the necessary information is entered in Arc,we
can submit it for a LEED recertification review
Planned FY24 changes to the marketing team include replacing the part time Marketing Intern with a full-time Marketing &
Sustainability Coordinator to support the Director in advancing and accelerating all sustainability programs,such as:
Collaborating more closely than ever with the City of Miami Beach's Sustainability Department on resiliency efforts:"Rising
Above","Plastic Free Miami Beach","nofilters",and spearheading solar/renewable energy
OVG360's current Vendor Approval process includes CSR/sustainability and DEIB requirements which necessitate
further vendor education,communication,and collaboration
Coordinate and increase the MBCC's Conventions CARE program donations from events to local non-profits such as the
Education Fund
PCMA and Events Industry Council (EiC)are recommending industry participation in the EIC's "Sustainable Events
Standards"and "Net Zero Events Carbon Pledge"
More sustainability tracking reports for event clients and sustainability goal coordination with all departments (increase
landfill diversion rate,etc.)
TAB 3 APPROACH AND METHODOLOGY
NEW WEBSITE &DIGITAL
CONTENT
The OVG360 marketing team has collaborated with the
City of Miami Beach and the GMCVB and hired Miles
Partnership (a leading agency for website and digital
marketing for the CVB and hospitality industry,who is also
the digital agency of the GMCVB),to rebuild the MBCC
website from the ground up with state-of-the-art technology
optimized for user-friendliness and Google search.The
website launched in April 2023 and has significantly
improved the overall planner/attendee experience and
functionality to drive interest and leads to the venues.It
includes the following features:
Aligned with the new Miami Beach brand campaign
Find your Wave"
Prominently incorporated diversity,sustainability,and
accessibility
Created landing pages for all target audiences such as
planners,exhibitors and attendees with more relevant,
granular information and inspiration.For example:
"Guide to galas at the MBCC","Guide to weddings
at the MBCC","Guide to corporate meetings at the
MBCC",etc.
Developed editorial content for the website:articles
that support the audience's landing pages and drive
increased organic traffic to the website for relevant
keywords
Worked with the GMCVB on development and
sharing of interactive tools for the website such as the
interactive map of the MBCC Campus and District,as
well as the 360-degree virtual tours
Added social media shareability and lnstagram
galleries curated by the GMCVB's Crowd riff technology
platform
Added communications and engagement tools to
the website such as meeting planner toolkits and
downloadable e-guides and fact sheets
Developed newly updated photo library and video
content with agency Deep Sleep,marketing staff and
GMCVB
Focused on Search Engine Optimization (SEO)for the
entire website to position each page and all editorial
content for relevant and long-tail search keywords from
all audience groups on Google to generate quality
organic traffic,leads and sales conversions
Additionally,the GMCVB and the MBCC marketing
teams are still working on completing a fully interactive
floorplan tool through a third-party vendor to
incorporate into the website
0VG360
FY23 Lead Source for P3 Bookings
MBCC Cvent15%
t o iiz-
a
C O LLA TE RA L
OVG360's MBCC team collaborated with the GMCVB
to produce several new assets to support the sales and
marketing efforts to attract new bookings and large events.
Sales brochure and capacity charts with annual review
of edits and updates -print and digital
Event Planning Guide -digital
Event Planning Guide for Pride Park,Collins Canal Park,
Rum Room &Venu -digital
Ad creative and campaign "Meet in Miami Beach"for the
OVG360 media buys -print and digital
Sustainability Fact Sheet -digital
Accessibility Fact Sheet -digital
TAB 3 APPROACH AND METHODOLOGY
LEAD GENERATION VIA DIGITAL MARKETING
0VG360
The new website has been designed to attract,inspire and increase leads for the sales team.The OVG360 team has been
very successful in optimizing the lead acquisition process and tracking sources via Google Analytics since 2021 Tho efforts
to optimize the lead process and the new website lead generation/RFP form has generated a substantial increase in leads
year-over-year.
400
LEADS
350
300
250
200 180
150
1on
50
360 «PY23Target
ipacing ahead)
As 0f Apr!2023
FY21
EMAIL
The OVG360 MBCC team creates targeted monthly
newsletters for meeting planners and the community/
hospitality industry utilizing the technology platform
Constant Contact to inspire,inform and instigate audience
engagement.We have re-built a community and meeting
planner industry database and deployed eblast campaigns
through third party vendor Orange142 to 25,000 meeting
planners in key Florida markets.
SOCIAL MEDIA
The OVG360 MBCC leverages multi-channel publishing,
tracking and reporting through Sprout Social.The
team has developed compelling and authentic creative
content tailored to specific social media platforms.with
the goal of increasing audience engagement,elevating
the MBCC brand image,generating traffic to the website
and conversions into the sales funnel.Video content
development and publishing is our primary focus.Below
are several initiatives we have deployed:
Advertising of events at the MBCC with multiple
social media posts to support ticket sales,audience
engagement and PR.
Shared User Generated Content and incorporated
lnstagram galleries in the new website.
Share,amplify,and coordinate social media posts with
the GMCVB,GMBHA and the MBVCA.
Leveraged audience segmentation tools to examine
and develop followers of the MBCC on digital
platforms.
FY22 YV23
Developed online persona that promotes collaboration
among stakeholders by sharing posts,likes,
follows and other engagement techniques.Tagged
campus and stakeholder partners to facilitate live
communication of social channel activities.
Maintained organized content calendars for scheduling
to plan and execute social media activities in line with
partners.
Employed social media platforms to distribute website
content,promotions,e-guides,digital planning tools,
and press releases/news.
Built a Linkedln network of 5,000 followers and used
the platform to showcase the MBCC's activities and
achievements,featured and welcomed all events,
provided staff announcements and appreciation,
communicated corporate responsibility initiatives,and
informed clients,vendors,partners,industry and the
community.
Maintained custom and look-alike audiences to
retarget website visitors via pixei piacement through
Facebook and lnstagram campaigns that drive people
back to the website for further engagement.
Leveraged Facebook to target well-defined audiences
from the desired local and regional business,
education,and events industries and people in
market for galas,weddings,anniversaries,cultural
(Quinceanera)and religious (bar mitzvah)celebrations.
TAB 3 APPROACH AND METHODOLOGY
ADVERTISING (DIGITAL &
TRADITIONAL):
The OVG360 team coordinated media plans with the
GMCVB to activate targeted MBCC messaging and
deployed the following:
Complementary placements by partner organizations
and developed compelling,targeted,relevant online
promotional opportunities such as meeting packages
Leveraged audience segmentation tools and
programmatic advertising vendor Orange142 to
surgically target desirable sales prospects for the
MBCC on digital platforms
Set up new Google Analytics 4 conversion tracking,
programmatic media tags and pixels to track and
inform advertising click-throughs to the website,and
conversions to the sales funnel via RFP and contact
forms
Leverage Google Ads,social media ads,and industry-
related digital outlets (Exhibitor Online,South Florida
Business Journal,Trade Show Executive,Facilities &
Destinations)
Media dialogue with partners to avoid duplication
of efforts while remaining selective with traditional
advertising mediums
Partnered with the GMCVB (and City of Miami Beach
Department of Communications as appropriate)to
develop creative brand and campaign advertising
materials that feature the MBCC (pictures,creative
services)
Co-developed a new ad campaign that conveys
the benefits of experiencing in-person meetings,
conventions and tradeshows at the beautiful MBCC
Campus in the heart of world-famous Miami Beach,
including deep appreciation for diversity,accessibility,
and sustainability
Leveraged and contributed to the OVG360 national
advertising and strategic partnerships with MP!and
PCMA
0VG360
MEDIA RELATIONS &PR
The OVG360 MBCC in collaboration with the GMCVB,have
built a robust communications plan that focused driving
awareness,and customer engagement that included the
following:
Engaged local PR agency to build media list and
aid in relationship building with the local media and
influencers,and to develop pitches and media/
influencer familiarization events.
Managed press inquiries from local,national,and
international sources,while developing story ideas and
potential distribution outlets that promote the MBCC.
Partnered with the GMCVB and MBVCA on media visits
and media fams.
Directed PR agency Deep Sleep to develop and
execute media experiences and grand opening media
event for the new Rum Room &Venu in April 2023.
Maintained a robust "newsroom"on the MBCC website
awards and fact sheets,"in the news"collection,as
well as pitches on special attributes such as the public
art installation,outdoor green spaces,and the new
Grand Hyatt Headquarter Hotel.
TAB3 APPROACH AND METHODOLOGY 0VG360
AWARDS
As part of the marketing and sales strategies to position
Miami Bcach and the MBCC as the premier destination for
M.1.C.E events awards and recognition help us tell our story.
FY2022
Silver Stella 2022 -Northstar Meetings Group
Centers of Excellence Award -Exhibitor Magazine
Smart Stars 2022 -Smart Meetings Magazine
Convention South Reader's Choice Award Winner -
ConventionSouth
Prire Sile Award Winner -Facilities &Destination
FY2023
Silver Stella 2022 -Northstar Meetings Group
Centers of Excellence Award -Exhibitor Magazine
FACILITIESDESTINATIONS
14°-
,
°
AIA COLORADO PRESENTS /Design and
Honor Awards
THE CHICAGO
A T HE N AEU M
M U SE U M OF
ARCHITECTURE
AND DESIGN
Smart Stars 2022-Smart Meetings Magazine
Convention South Rader's Choice Award Winner
Convention'south
Prime Site Award Winner -Facilities &Destination
i«il a g a @
sell.,war(st
TAB 3 APPROAC A AND METHODOLOGY 0VG360
2.GENERAL &FINANCIAL MANAGEMENT
FINANCIAL AND
ADMINISTRATIVE PROCESSES
Acco unting
Policies and Processes
OVG360 places a strong emphasis on establishing and
maintaining proper financial and administrative processes.
Our oversight staff has extensive experience in developing
accounting and reporting systems specifically for the venue
management industry and works with the City to ensure
all financial processes (such as banking,payroll,human
resources,accounts receivable,accounts payable,reconcili-
ations,and reporting)are smoothly transitioned.
The MBCC operates under a complete set of financial
controls that are developed to fit the needs of the operation.
These controls include the following:
All activities are accounted for in accordance with
GAAP,in a separate set of books and maintained on
comprehensive accounting software
An annual budget is established and monitored with
monthly variance reporting
Results are reported to the City on a monthly and regular
basis;monthly reports include financial statements and
detailed event information
Strict controls and procedures are implemented for
handling on-site cash/checks and other operating needs
Proper segregation of duties and oversight approval
procedures are implemented and monitored by
corporate staff
A compliance program is in place to ensure all financial
and contractual obligations are met
The City establishes bank accounts to facilitate and record
all transactions related to the MBCC business.All revenues
are deposited into these accounts and all expenditures
related directly to operating the facility are paid from them.
This includes amounts due to OVG360 for the manage-
ment fee and any direct reimbursable,such as travel or as
described herein.
At the close of every year,a certified annual audit is
performed by an independent certified public accounting
firm and a certified audit report is issued.The auditor is
selected through the City of Miami Beach.Upon completion
of the audit,a certified audit report is provided to the City,
normally within 120 days.
Financial
Man agement
Inden tity and
Reporting KPT's
Year End Audit
Preparation
working
Capital
Management
MANAGEMENT AND FINANCIAL
REPORTS
OVG360 depends on several tools to hold us accountable
on our financial performance.Effective and timely communi-
cation with the Client cannot be overstated,and our General
Manager will take the lead to ensure OVG360 is meeting
the requirements of the City.While the reporting function
is subject to continuous improvement,we recommend the
following as a starting point for further discussion:
Written Weekly Reports/Updates to the Contract
Administrator
-Includes Executive Summary of notable activity
-Sales Bookings
-Customer Correspondence
-Press Articles
-Relevant Industry Related Articles
Written Monthly Reports/Updates
-Sales Bookings and Sales Activity
-Events On-the-Books (by year)
-PR Activity
-Website Summary
--Critical Issues
-Financial Performance
-Communication Issues
-Quality Issues
-Department Recaps
Turnover
-Successes
-Survey Results and Customer Comments
Written Annual Reports/Updates
iv11 \M l 8[,\1 ,\/.;nno~-1 T ~JT ",,m
TAB 3 APPROACH AND METHODOOGY 0VG360
--Messages from the General Manager,Mayor,Contract
Administrator,CVB
-Summary of prior year's accomplishments
-Venue Overview
-Staffing
-Customer Service
-Partners
-Market Segment Summary
-Community Involvement
-Signature Events
Future Outlook
Monthly financial reports to clients
-Actual results (monthly and year-to-date)
--Current &year-to-date vs.budget and vs.prior year
-Comments on every variance
INTERNAL CONTROLS
OVG360 has a comprehensive finance department policy
and procedure manual that is used at the MBCC to create
a sound financiai and internai controi environment.This
manual includes policies and procedures that are designed
to provide comprehensive controls over financial processes,
safeguard assets,and ensure timely and accurate financial
reporting.Each section of the manual includes specific
language discussing the appropriate financial controls
to protect against fraud,to safeguard the organization's
resources,and to ensure timely and accurate financial
reporting.In addition,we hire qualified and knowledgeable
finance staff to ensure company objectives and accounting
standards are met.
CASH FLOW MANAGEMENT
Managing the time of the AP payment by striking
a balance between paying on time and delaying
transactions to maintain a healthy cash flow.Another
strategy is payment terms negotiation with new vendors
(net 30,net 45 &net 60).
Faster invoices processing by processing invoices
weekly.This helps to maintain healthy relationships and
avoid late fees or penalties.The check run is completed
every Thursday.
Providing real-time visibility into the status of invoices
received and monitoring the entire AP process with
e-signature invoices.
Reviewing A/R on a weekly basis to follow up on pending
invoice payments from clients for settlements and to
predict how fast we will receive the cash from AIR.
Analyzing cash flow projections by understanding how
money is moving through the business (settlement,
sponsorship,commissions)to see how decisions impact
future financial health.
The city is responsible for funding all operating
expenses.By the Period's end,MBCC provides the
City with the funding request/payment for the month
with the bank reconciliation,AP outstanding check,
and bank statement.The funding request/payment is
We utilize Ungerboeck,the Event Booking Management
System (EBMS),to streamline these efforts and to provide
24/7 calendar view access to the City as well as the CVB.
This gives a "real-time"view of the booking calendar and
removes aty unnecessary extra steps during the sales
process.Sales activity is documented through a variety
of standard measurement systems.The plan includes
developing accounts that focus on groups booking inside
the 24-month booking window,while increasing visibility
with the City to secure accounts in accordance with the
Booking Guidelines.The following sections are included in
the manual:Financial Reporting,Budgeting,and Audit.
ACCOUNTING SOFTWARE
OVG360 uses Sage as our account-
ing software.OVG360's finance
team will work directly with the
City to integrate financial results
in Sage or in our reporting and
budgeting system,Adaptive Insights,
to integrate into the City's financial
Adaptive g/
in&iGii
A Workday Com pa ny
systems.
FINANCIAL REPORTING
At OVG360-managed venues,we implement reporting
requirements with an emphasis on providing accurate
signed by DOF and GM.The monthly funding request and timely financial reports.OVG360 managed venues
impress amount ranges from 500,000 to a million dollars
(currently using $650,000).
Signature Cards are provided to identify personnel
authorized to sign checks (GM,AGM &DOF).All checks
required Dual signatures.Strick authorized vendor list for
ACH payments in collaboration with the City.
operate in accordance with Generally Accepted Accounting
Principles (G.A.A.P.).Using our financial software program,
OVG360 can easily generate financial reports.We utilize
a number of tools to check and cross-check our financial
procedures including annual reports,monthly reports,
weekly sales reports,and post-event recaps.OVG360 also
performs internal audits of each venue and has an annual
audit performed by an outside firm.These reports are
reviewed by senior management,compared to budget and
prior year balances,and used to re-forecast the results for
TAB 3 APPROACH AND METHODOLOGY
the year.Monthly financial reports are due on the 25th of
the following month and include the following:
Statement of Operations
Balance Sheet
Variance Explanations
Re-forecasted Statement of Operations
Flash Reports (Event P&L)are prepared for each significant
event and are due to senior management within three
business days of the event.These reports provide detailed
results for events and compare those results to the event
budget.On a monthly basis,a financial packet is provided to
OVG360's finance department management for review.This
packet includes the following:
Trial balance
Bank reconciliations
A/Raging
A/Paging
Account analysis
Variance analysis
APPROACH TO DELIVERING
GOODS AND SERVICES
OVG360 is committed to bringing excellence to the
MBCC.For all procurement and sourcing events,OVG360
is committed to not only adhere to applicable city code,
ordinances,and policies as directed by the City,but to
implement sound and transparent supply chain practices
that have been in place across all OVG360 divisions.
OVG360's sourcing process is proven,standardized,and
transparent for all internal and external stakeholders.
Although the overall process is standardized,our approach
is customized and unique to the MBCC.
COST CONTAINMENT AND EXPENSE
REDUCTION
OVG360 will continue to proactively implement comprehen-
sive supply management strategies to optimize the entire
facility.This investment in supply management expertise
and resources will provide the City with efficiencies and
significant bottom-line impact on events and fixed operating
expenses.
OVG360 developed a line-item budget for each key opera-
tions aspect of the MBCC.Monthly reports are distributed to
division heads and compare the actual result to the budget.
OVG360 incorporates cost accounting measures to track
results for each event hosted at the MBCC.
0VG 360
PROCUREMENT GUIDELINES
All MBCC purchases are made in accordance with
applicable OVG360 and City policies and procedures
and will align with OVG360's Sustainability program.
Furthermore,purchasing decisions are made prudently and
in accordance with the MBCC's operational and fiscal goals.
Every effort is made to obtain the highest quality product or
service at the most cost-effective rate structure.
PAYROLL PROCESS
KEY POLICIES AND PROCEDURES
Control of records:
-Payroll records are to be kept both locally and
corporately at the MBCC.Corporately,files are stored
and maintained electronically.
-Blank checks,through our local bank account,are
to be pre-numbered and kept in a locked file,under
numerical control by someone who is independent
of payroll processing.Periodically,an inventory of
the unused checks should be made by someone
other than the custodian of the checks.
-Access to the locked records file is limited to the
Payroll Administrator,Finance Director,and General
Manager.
Separation of duties
-The person responsible for inputting the payroll,
the Payroll Clerk,to the OVG Corporate Payroll
Department will have no other payroll related duties
such as:
-Receiving the payroll from the payroll service
company (ADP)
-Distributing the payroll checks
-Reconciling the payroll account
Processing of Payroll
-The Corporate Administrator is the only one
responsible for inputting and updating information
into the ADP application and is not permitted to add
an employee or to change the status of an employee
without the proper paperwork.
-For hourly employees,full-and part-time,the Payroll
Manager is NOT permitted to post hours to the payroll
(ADP e-time)without supervisor approval of the hours
worked.
-It is the responsibility of the Hiring Manager or
Supervisor to promptly forward to payroll all of the
required documents properly completed and signed.
-No new employees or changes to existing employees
are processed in payroll without the proper
documentation.THERE ARE NO EXCEPTIONS.
Signing of Payroll checks
TAB 3 APPROACH AND METHODOLOGY VG360
--All payroll checks are signed mechanically at the Payroll Service Company (ADP).
-If a manual check must be prepared,two signatures are required from the Finance Director and General Manager.Prior
to signing,the request must go through Corporate Payroll to prepare the manual and provide the gross to net calculation
and record tor payroll and W purposes.Corporate Payroll then sends the information back to the local team to issue the
check.
Distributing the Payroll Checks
-The payroll checks MAY NOT be distributed by anyone who has the following responsibilities:
-Inputting payroll
-Approval of hours worked
-Approval of rate increases
Part-time employees are required to report in person to pick up their paychecks.They must show proper ID and sign the
payroll check release form.
If a check is not picked up on payday,the designated distributor holds it until the following payday.If not picked up at that
time,it is to be returned to the Finance Director,who will hold it for ninety days or it is mailed to the address on file.If the
employee has not picked up or deposited the check after 180 days,the check is stale dated and funds are automatically
returned to the local bank account per ADP.If the employee shows up after the check has been voided,a replacement
ch e ck is issu e d at th a t tim e .
Employees are not permitted to pick up another employee's paycheck.
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HUMAN RESOURCES
EM P LO Y EE ENRICHMENT
OVG360's Human Resources department establishes
employment policies,oversees our benefits and compen-
sation program,and provides opportunities for training and
development.We are committed to complying with all city,
state,and federal regulations.
At each venue we manage,there is a designated and
trained HR representative to serve as the main point-
of-contact who is responsible for coordinating personnel
record-keeping and administering employee benefits,
policies,and procedures.
OVG360 is committed to offering programs that support
good health and work-life balance.Below is an overview of
our total benefits package that includes competitive base
pay,time off,and entitlements:
Medical Prescription Drugs
Behavioral Health
Vision
Dental Organization (PPO)
Flexible Spending Accounts (FSAs)
Health Savings Accounts (HSAs)
Short-Term Disability
Long-Term Disability
Paid Parental Leave
Life and Accidental Death and Dismemberment (AD&D)
Commuter Benefits
Employee Assistance Program
D IV E R S IT Y IN H IR IN G
OVG360 is fully committed to diversity in the workplace.We
cultivate diversity within our company and encourage the
hiring of minorities and women for senior positions within
OVG360,as General Managers,and at our venues.
EQ U A L O P P O RT U N ITY EM P LO Y E R
OVG360,LLC is an Equal Opportunity Employer.
Employment opportunities at OVG360 are based upon
one's qualifications and capabilities to perform the essential
functions of a particular job.All employment opportuni-
ties are provided without regard to race,religion,sex,
pregnancy,childbirth or related medical conditions,national
origin,age,veteran status,disability,genetic information,or
any other characteristic protected by law.
This Equal Employment Opportunity policy governs all
aspects of employment,including,but not limited to,
recruitment,hiring,selection,job assignment,promotions,
transfers,compensation,discipline,termination,layoff,
access to benefits and training,and all other conditions and
privileges of employment.
OVG360 will provide reasonable accommodations as
necessary and where required by law so long as the
accommodation does not pose an undue hardship on the
business.This policy is not intended to afford employees
with any greater protections than those which exist under
federal,state,or local law.
OVG360 strongly urges the reporting of all instances of dis-
crimination and harassment,and prohibits retaliation against
any individual who reports discrimination,harassment,or
participates in an investigation of such report.OVG360 will
take appropriate disciplinary action,up to and including
immediate termination,against any employee who violates
this policy.
EM P LO Y E E BA C KG R O U N D
C H E C K S
In the interest of maintaining the safety and security of
our clients,employees,and property,OVG360 conducts
employee background checks on all employees in con-
nection with their employment applications through ADP
Screening and Selection Services.Additional background
checks on new and existing employees can also be
enforced for employment purposes.Full-time OVG360
employees are provided with an Employee Handbook which
outlines our policy on employee background checks.
0VG360
EMPLOYEE TRAINING·TRAINING
AND INVESTING IN OUR
EMPLOYEES
OVG360 believes that by investing in our employees and
providing them with the resources they need to be success-
ful,they will be better employees for both the
organization and the venues in which they work.We provide
our employees with training programs on the corporate
and local level that provide real life,every day skills.We
teach our employees about the importance of excellent
customer service,how hospitality and quality service results
in increased sales and higher revenues,and how to engage
and incorporate concepts they see as valuable.OVG360's
training programs consist of the following:
Training sessions led by industry professionals
Current media and social media practices
Current topics which are relevant to the industry and our
managed markets
Suggestions on how to become more active in the
communities we serve
Topics and ckills that can be customized for each market
OVG360 is focused on our employees'development and
how it impacts our corporate and our client venues perfor-
mance.We will tailor our training programs at the MBCC so
that they are relevant to your respective market and staff
and we will work with the City to ensure we are addressing
your needs.
NEW TEAM MEMBER ORIENTATION
TRAINING
We understand the importance of training new MBCC team
members and familiarizing them with OVG360 programs
and policies.Our New Team Member Orientation Training
provides essential information and resources to new
employees,ensuring a smooth transition into the company.
This sets the stage for a positive and productive experience
by ensuring they feel welcomed,informed,and supported in
their new role at the MBCC.
The orientation and onboarding program serves several key
purposes:
Introducing OVG360 and the MBCC:The programs aim
to familiarize new hires with the MBCC and OVG360's
history as well as our mission,vision,values,and overall
culture.This helps employees understand the our goals,
expectations,and how they fit into the larger picture.
Onboarding and integration:The programs facilitate
the onboarding process by helping new employees
understand their roles,responsibilities,and reporting
structures within the company.Additionally,new team
members are introduced to their teams,colleagues,
venue partners,and key stakeholders,fostering
relationships and a sense of belonging.
Communicating policies and procedures:Team
members are informed about important policies,
procedures,and guidelines that govern their work
eivifoiiieit.This includes infoiia@ion oii eiipioyee
benefits,work hours,leave policies,dress code,safety
regulations,MBCC's Code of Conduct,and any other
relevant policies.
Training and development:Orientation programs
include training sessions to equip new team members
with the necessary knowledge and skills to perform their
jobs effectively.This can involve job-specific training,
on-the-job training,technology training,or general
professional development opportunities.
Resources and support:The New Team Member
Orientation programs provide information about the
various resources available to employees,such as HR
services,IT support,employee assistance programs,
benefits information,and other support systems.This
ensures that new hires are aware of the available
resources and know where to turn for assistance.
Customer Service Programs:The MBCC OVG360 team
members proudly participate in the modules Forbes
Hospitality Training and Miami Begins with Me Customer
Service Champion programs,which are included within
new member on boarding.
SALES AND MARKETING TRAINING
We understand the importance and value of properly
handling any sales and marketing process.Promoters and
clients expect media strategies and guidance in order to
make their event successful.At each venue we manage,we
have a designated sales and marketing staff in place that is
supported by our corporate support staff and Vice President
of Marketing.These individuals also participate in weekly
sales and marketing calls to discuss current practices
including:
Social Media
Public Relations
Media Buying
Working with promoters
Grass-roots marketing
Selling Best Practices
Working with our network of facilities
Handling rejection or objection
TAB 3 APPROACH AND METHODOLOGY
STRATEGIC DIVERSITY &
INCLUSION PLAN FOR OUR
WORKFORCE
OVG360 takes pride in creating a culture of equity,equality,
and respect for our employees.OVG360's employees
thrive in atmospheres that promote employee empower-
ment,work/life balance,fair wages,transparency,diversity,
and equity.This is advantageous for both our employees as
well as OVG360,as this environment improves employee
motivation,satisfaction,retention,and recruitment.
As previously mentioned,our diversity,equity,and inclusion
programs and initiatives are focused around three pillars:
Workforce
Marketplace
Workplace
W O R K F O R C E
OVG360 places a great emphasis on the diversity of our
workplaces.For OVG,this practice starts at our corporate
office,with our Talent Acquisition department,which
implements policies and procedures,networks with appro-
priate organizations,and provides our on-site teams with
necessary resources and contacts.
We are committed to implementing programs that address
systemic inequities and provide the support and tools
necessary to create an equitable environment for all.We do
so by providing ongoing support for the community through
recruiting,training,and placement assistance as well as
career enhancement and development opportunities to the
underrepresented and disadvantaged populations.Such
efforts will ultimately strengthen the communities in which
we operate.
We actively seek out and engage local recruitment organi-
zations and outreach associations whose goals align with
ours in extending employment opportunities to the under-
served and disadvantaged members of the communities
in which we operate.To facilitate achievement of diversity
hiring goals,OVG implements job notification and referral
procedures,including:
Online posting of job announcements on our hiring
website to invite local residents to apply for positions
Distribution of notifications of employment opportunities
to community organizations
Participation in local job fairs to recruit residents for
open and upcoming positions (or hosting a job fair if
demand is sufficient)
0VG360
BUILDING A DIVERSE PIPELINE
OVG is proud of our HBCU initiative,the goal of which is
to increase the number of diverse applicants through all
facets of OVG.We partner with historically Black colleges
and universities in our respective regions to expose
students to our industry provide them with experiential
opportunities.
M A R K E T P LA C E
OVG ensures that opportunities to conduct business with
our managed properties are available to small and disad-
vantaged businesses in our communities (Disadvantaged
Business Enterprises or "DBEs").We conduct in-depth
research to determine the availability of local resources
that help us connect to small businesses,including those
owned and operated by women,minorities,the disabled,
and veterans.
TAB 3 APPROACH AND METHODOLOGY 0VG360
What We Stand for Matters
We know that to continue positively disrupting
the sports and live entertainment industry,
we need to hold ourselves accountable and
reimagine or workforce,workplace,and
marketplace so that it better reflects the
communities we serve.While we are physically
apart,we are not alone.
TOGETHER,WE ACHIEVE.
EMPLOYEE RESOURCE GROUPS
Governed by our Diversily,Equily &Inclusion Council,we have resource groups avallable to our employees.An employee
resource group,or ERG,is a voluntary,employee-led group that consists of individuals in the company joining together based
on common interests,backgrounds,or demographic factors.It is a forum to meet like-minded people,raise awareness on key
issues,and share our culture and values.ERGs create communities in the workplace based on shared characteristics or life
experiences.They focus on building community,providing support,and contributing to personal and professional develop-
ment.These groups often work together to move us forward as an organization to constantly strive to be better.
OAK V IE GROUP
BLACK @AKS
NT\oK
Our newest ERG focuses
on the unique needs of
Black employees in the
workforce including,
employees,interns,
vendors,and the commu-
nities we serve.
An inclusive community that An organization dedicated
seeks to increase LGBTQ+to providing the
cultural awareness through company's Hispanic and
mentorship,inclusion Latin employee community
dialogues,and allyship and allies with strategic
education.partnerships,mentorship,
and cross collaborations.
Our oldest and most established
ERG,OWN is dedicated to the
development,advancement,and
support of women at OVG.They
provide forums and network-
ing opportunities,share best
practices and much more!
OVG'S LIMITLESS DE&I CONVERSATIONS
OVG continues to build upon conversations about diversity,equity,and
inclusion taking place throughout our community and as well as nationally
by offering culturally-relevant,participatory,action-oriented sessions,and
content.
From our ERG-led programs,to our community conversation series,to
ERG-led book clubs,to our must-read DE&!newsletters that celebrate every
cultural heritage month,our ERGs continually provide compelling content for
our team members.
C
TAB 3 APPROACH AND ME THODO OG)
DIVERSITY,EQUITY,INCLUSION
AND BELONGING COMMITTEE
("DEIB")
The MBCC is proud to have a voluntary and employ-
ee-led Diversity,Equity,Inclusion,and Belonging ("DEIB")
committee.The DEIB committee promotes and advances
diversity,equity,inclusion,and belonging programs and
initiatives.In this committee,we develop local DEIB initia-
tives to support our diverse team members and to serve
the community that we serve.Initiatives developed include
volunteering opportunities,celebrating dates and months
of cultural importance,and developing tools and initiatives
to increase employee satisfaction and engagement.
CORPORATE SOCIAL
RESPONSIBILITY (CSR)/
SUSTAINABILITY COMMITTEE
The mission of the MBCC Corporate Social Responsibility
("CSR/Sustainability Committee")is to create a culture of
ethical responsibility and sustainability at the MBCC,in
which the entire MBCC staff,partners,vendors,and clients
are aware of,engaged in,and committed to advancing
environmental and social sustainability through education,
research,innovation,communication,operations,and
community/industry collaboration.
ENVIRONMENTAL SUSTAINABILITY
MBCC is committed to supporting sustainability and climate
change actions as part of its corporate social responsibility
program,as well as resiliency initiatives in the City of
Miami Beach and Miami-Dade County by incorporating
environmentally friendly building features and sustainable
business practices for all meetings,trade shows,events,
conferences,and conventions held at MBCC.
Focus topics include waste,recycling,energy efficiency,
renewable energy,food waste,composting,event
donations (Conventions CARE),and green building
features.
SOCIAL SUSTAINABILITY
The CSR Committee is committed to supporting a culture
of inclusivity,well-being,and caring at the MBCC.The
Committee discusses social and education-related causes
and coordinates staff volunteering and mentorship
programs for students and disadvantaged career seekers.
The CSR Committee encourages all members and MBCC
staff to obtain the EIC's "Sustainable Event Professional
Certificate".The Committee also collaborates/coordinates
with the internal DEIB Committee and ADA Taskforce,
0VG360
OVG360's Supplier Diversity program,and MDGLCC's Pink
Flamingo LGBTQ+efforts.
Focus topics include college collaboration (FIU),local
high school summer internship/job shadowing programs,
non-profits/charities,cross-collaborate with DEIB and
Accessibility efforts,"Conventions CARE"donations to
non-profits.
ADA/ACCESSIBILITY TASKFORCE
The MBCC ADA Taskforce is committed to providing
a culture of accessibility for all people at the MBCC in
which the entire MBCC staff,partners,vendors and clients
are aware of,engaged in,and committed to advancing
accessibility efforts.The Committee strives to coordinate
ADA compliance and accessible experiences for meetings,
tradeshows,events,conferences,and conventions held at
the MBCC.
ill
TAB 3 APPROACH AND METHODOLOGY
3.OPERATIONS &
MAINTENANCE
MBCC OPERATIONS
YOUR VENUE,OUR RESPONSIBILITY
We recognize the significant responsibility we have to
protect,maintain,and enhance the assets that our clients
have spent hundreds of millions of dollars to develop.We
understand that each venue we manage must meet its
operational life expectancy-and,equally importantly,
that we must keep a watchful eye on operating and capital
expenses,as well as the venue's bottom-line performance.
0VG360
That's why we approach managing the MBCC and its
Campus as if they were our own,focusing not on short-term
profits but on lona-term fiscal stability and performance.
As your partner,OVG36O understands that managing the
MBCC and its Campus is about more than just improving
the bottom line it's also about protecting your invest-
ments.The following pages contain an overview/sample
management plan that highlights the detailed activities we
perform on behalf of the MBCC.
OPERATION PLAN OVERVIEW
Detailed information about our approach to venue and
event operations is provided in our customized operations
manual.The table of contents of the MBCC Operations
Manual is provided on the following pages.
..-
MIAMI BEACHftiotrta
OPERATIONS MANUAL
e,$«l»
Administration Gude'res
Fag Code (Us)
Rs Reduction -Incident Occurrence Procedure
Rusk Reduction -Incident Occurrence (Medical
Emergency.Routine Accident)
Rs«Reduction -Inc.den;Occurrence (Theft)
Rs Reduction -Incident Management
Responsibilities
Re Red,tin.-Aase Tera:ts R uirem»nt
Risk Reduction -Occurrence Reporting
Risk Reduction •Promotions Contestants
Risk«Reduction -Work Related Accident
Rsk Reduction -Equipment Icemnty Agreement
Rs«Reduction P an
Building Alarm (Fire)M onitoring Com pany Ca t Ls!
Building -A arm Se curity &or intrusion)Monitoring
Com pany Ca il List
Building -Building Environ me nt Protoc ols
Building -Fire A'arm Lanya rds
Building -Fre Alarm Sys tem Test Monthly
Building -Gasoline -Refueling Engines
Bui lding -Ga soline Ex atston
Bui lding -Hold Up Buttons Test Proc edure
Building -Hum idity Cont rol Load.ng Dock /Back of
House
Building-Lock«Out/Tag O ut Proc edure
Building -Loc k Out/Tag O ut Procedure Security
u ld ng -Lock Out /Tag Out Inform ation Snee
Building -Pce t Line
Build ing-Power Failure Event
Building -Power Failure Non Event
Build ing-Roo f Inspe ctions
Building -Snow &le Ov erhead Hazard
Building -Unauthorized Access
Changeover -Stage Build /Dism antle
Equipm ent -Audio Visual Equipm ent M aintenance /
Inspe ction
Equipm ent -Fork Litt -Sate Operation &Ta ni
Equipme nt -Movable /Air W at Sys tem Set Up
Equipm ent •Mo9a!/M r W @"Sy5 t r T ug D
Equipme nt -Raco Etiquette
Equipm ent -Too ls
Equipm ent -Vehicle Operation -Reversing
Event -Load I Requireme nts
Event -Load Out Requireme nt s
Event -M anager on Duty Responsiblties
Engine ering-Electrical Safety
Engineering -Fire Aarm System Test
Housekeeping -Building Surfaces /Furnishings
Housekeeping -Ca rpe t Maint enance
Housekeeping -Floo r M achine Tennant (6200E)
House keeping -Foo r Machine Tennant (7200)
Housekeeping -Genera Cl eaning Tasks
Housekeeping -G ass Cl eaning
Hou ckccping Ho rd Surface Floorrg
Lte Sa fety-Dsa ster /C iss Mn g n t Program Executive,
Directors,Managers
Lite Safety-Fue Sa tety P an Executive,Directors,Managers,
Supe rviso rs
Lte Sa fety-F ue Safety P an FT Ops.Engineering.Security
S aft
Le Sa'ety -F e Sate!y P an Adm S aft,P/I Ope ra tions Staff,
PT Ushering Staff
Operations -Aerial Devices Safe Operation
Ope rations -Fall A res Device lspecto n,M aint enance &Ca re
O perations -Fork Lt Sate Ope ration
Operations -Gasoline Expansion &Refueling
Ope rations -Ladders Safe Use
Operation s -M ovable /Air W ant Sys tem
Operations-Personal Protective Equipm ent
Operato ns -Rado Etiquette
Safety-Bo d y Fud Sp i Cl ean Up
Safety -Lock Out /Tag Out Prog ram
Se curity-Security Proc edures.'Bo ler (Steam )-Safety Check«s
Bo e r (W ater Tube )-Idle,Ca re &Lay Up Proc edures
Bo ler W ater Tu be)-M aintenance &Care
Bo le:(W ater Tu be )-M aintenance Schedule
Bo iler -M aintenance &Operations
Cooling To wer -Annual Maintenance &Inspe ctions
Cooling Tower -General M aint enance Pro cedur es
o olng lowe r-Preventative M aintenance schedule
Cooling Towe r-Satety Precautions
Cooling Tower -Se asonal Stant-Uo
Cooling Towe r-W ate:Treat m ent
Coo ing To wer -W inter Operation
Em ergency Generator -Operation
Em ergency Generator -M ontny Test
Kitchen-Fr Suppresson System7
Ktchen -Fre Suppression System-W a t to do n the Case of a
Fire
Maint enance -Grease Se parators
Maint enance -Horizontal in Lne Pum ps
Maintenance -HVAC &Exhaust Fans (Bet D oe r)
Maintenance -HVAC &Exhaust Fans (Bet Drven)Bearing
Replacem ent
Maintenance -HVAC &Ex haust Fans (Be t D iven)Changing
Fan Spee
Mo ntenance -HVAC &Exhaust Fans B e t Diven)Petey 8 Betniarmart
M aintenance -HVAC Fters (Changing)
Mai ntenance .HVAC Units inspe ctions
M aintenance -H/AC Servi ce &M aintenance
Maintenance -Infrared Scan Electrical Equipm ent
Maintenance •Positive Displacem ent Pum ps
M aintenance -Postwve Displacem ent Pum ps Cantndge
M echanical Seal Rptcm nt
M aintenance -Postve Dispacem ent Pum ps Do's &Don't
M aintenance -Refrigerators (Reach )
0VG 360
TAB 3 APPROAC A AND ME THODO OG 0VG360
@h'.•ego}l.Operations Full Time Employees Handbook .Access -Building After Hours.Operations Part Time Employees Handbook .Access -Building during Event.Access -Building Normal Hours.Access -Catwalk Access.Access -Contractor Sign In/Sign Out.Access -Controlling Access.Access -Roof Access.Alarm -Fire Call List.Alarm -Security Call List.General -Key Inventory.General -Key Sign Out/Sign In.General -Lock &Entry Control.General -Lost &Found Inventory.General -Lost &Found.General -Patrolling.General -Radio Etiquette.General -Report Writing.General -Roamer -Standing Orders.General -Security --Debriefing.General -Telephone Etiquette.General-Theft Control.Incident Response -Assault.Incident Response -Elevator Trapped Person.Incident Response -Fire.Incident Response -Intoxication.Incident Response -Intrusion Alarm Activation.Incident Response -Medical Assist/Injury.Incident Response -Missing Person /Child.Incident Response -Damage to Building or Property.Incident Response -Protection of a Crime Scene.Incident Response -Response to Incidents &Calls
@)g@[do]°@)@I:[..Administrative -Employee Equipment Form .Building Surfaces &Furnishings -Dusting.Administrative -Release Form .Building Surfaces -Wall &Hard Ceiling (Plaster/Drywall).Engineering -Chiller Log Chiller Unit #Washing.Engineering -Confined Entry Space Permit .Building Surfaces -Walls &Furnishings -Spot Cleaning.Engineering -Emergency Generator Run Log .Carpets -Spot Removal.Engineering -Fire Extinguisher Monthly Inspection .Carpet -Vacuuming.Engineering -Fire Hose Cabinet Annual Inspections .Carpet -Water Extraction Cleaning Method.Engineering -Gen Set Run Readings .Floor Machine -Tennant 6200E Troubleshooting Guide.Engineering -Heating Boiler Safety Test Log .Floor Machine -Tennant 6200E Using the Machine
Weekly Sheet .Floor Machine -Tennant 7200 Troubleshooting Guide.Engineering -Hot Work Permit Checklist .Floor Machine -Tennant 7200 Floor Machine Using the.Engineering -Hot Work Permit Machine.Engineering -Live Performance Equipment -Annual .Floor Machine -Rider Safe Operation
Assessment .General -Furniture Polishing.Engineering -Power -Restore Checklist .General -Graffiti Removal.Engineering -Truss Inspection Form Annual .General -Hand Washing.Equipment -Fork Lift Daily Checklist Propane,Gas,.General -Restroom /Washroom Cleaning Steps
Diesel .General -Shower Cleaning.Housekeeping -Central Janitors Supply Closet .General -Sinks &Washbasins Clean &DisinfectChecklist.General -Toilet /Commode Disinfection &Cleaning.Housekeeping -Cart Checklist .General -Trash Receptacles Emptying /Cleaning.Safety-Accident Investigation Checklist .General -Urinal Disinfection &Cleaning.Safety -Emergency Eye Wash /Shower Safety .General -Clean /Disinfect Water FountainsStation-Annual Inspection .Glass -Removing Decals.Safety-Emergency Eye Wash /Shower Safety .Glass -Spot CleaningStation-Weekly Inspection .Glass -Window Cleaning.Safety -Lock Out Tag Out Log .Hard Surface Flooring -Automatic Floor Scrubbing Machine.Safety -Safety Eye/Face Wash &Shower Weekly .Hard Surface Flooring -BurnishingInspectionSheet.Hard Surface Flooring -Damp Mopping.Security -Command Center Log .Hard Surface Flooring -Dust Mopping.Security-Command Center Shift Summary .Hard Surface Flooring -Applying Floor Finish.Security -Delivery Log .Hard Surface Flooring -Floor Scrubbing.Security -Lost &Found Custody Form .Hard Surface Flooring -Floor Stripping (Vinyl/VCT).Security -Radio Checkout Sheet .Hard Surface Flooring -Spot Mopping.Security-Winter Maintenance Log .Hard Surface Flooring -Spray Buffing.Hard Surface Flooring -Sweeping.Hard Surface Flooring -Wet Mopping
0VG 360-
TAB 3 APPROAC L AND METHODOLOGY
Blood borne Pathogens -Exposure Control Plan &
Clean Up Procedures
Blood borne Pathogens -Bodily Fluid Spill
Housekeeping Clean Up
Blood borne Pathogens -Bodily Fluid Spill Clean Up
Emergency Clean U Kit
Blood borne Pathogens -Sharps Clean Up
Confined Space Program
Confined Space Program -Atmospheric Testing
Procedure
Confined Space Program -Cleaning Procedure
Confined Space Program-Rescue Procedure
Confined Space Program -Safety Equipment
Equipment -Aerial Device Safe Operation
Equipment -Aerial Lifts Safe Work Practices
Equipment -Batteries and Battery Charging
Equipment -Fall Protection Equipment Information
Equipment -Fall Protection Equipment Inspection
and Maintenance
Equipment -High Angle Fall Emergency Response
Equipment -Ladders Safety Information
Equipment -Tools (Hand)Safe Use
Equipment -Tools (Portable Power)Safe Use
Equipment -Welding.Cutting &Brazing
General -Accident /Incident /Near Miss
Investigation
General -Electrical Safety Safe Work Practices
General -Emergency Exit Routes Safe Work
Practices
General-Exit Routes
General HCa!Stress Safe Work Praccc
General -Lifting Techniques
General -Lock Out/Tag Out Procedure
0VG360
•Crisis -Disaster (Crisis)Management Spectra Crisis
Communication Pan
•Crisis -Disaster (Crisis)Management &Control Program
Purpose
•Crisis -Emergency Response Team Responsibilities
•Crisis-Crisis Communication Plan
•Crisis -Bomb Threat
•Crisis -Bomb Threat Checklist
•Crisis-Bomb Threat Search List
•Fire Safety -Fire Safety Plan
•Section 1:Audit of Building Resources
•Section 2:Audit -Human Resources
•Section 3:Fire Procedures General
•Section 4:Fire Exlinguishment/Control /Confinement
•Section 5:Fire Hazards
•Section 6:Overall Fire Alarm Procedures
•Section 7:Listing of Supervisory Staff &their Related Duties
•Section 8:Training of Supervisory Staff
•Section 9:Fire Drills
•Section 10:Maintenance Procedures for Fire Protection System
•Section 11:Alternative Measures for Occupant Fire Safety
•Section 12:Fire Protection Measures
•Section 13:Schematic Diagrams
•Section 14:Fire Safety Procedures
=2+Stage Fire Alarm -Engineer on Rounds
•2·Stage Fire Alarm-Event Times
•20Stage Fire Alarm-Non Event Times
•Fire Safety -Fire Extinguisher Locations
»Fire Safety -Fire Hose Cabinet Locations
•Natural Disaster -Earthquake
•Natural Disaster -Flooding
•Natural Disaster -Hurricane Event Time
•Natural Disaster -Hurricane Non Event Time
•Natural Disaster -Severe Rain &Snow Conditions Event Time
0VG360
TAB 3 APPROACH AND ME THODO OGY
VENUE MAINTENANCE &
OPERATIONS
OUR COMMITMENT
OVG360 believes that the immaculate physical condition of
your venue and its campus is every bit as important as the
level of customer service provided by the staff.The MBCC
and its campus's look and condition project an image to
attendees -and we want the venue to represent the
best of what the Miami Beach community has to offer.We
ensure the MBCC's staff is knowledgeable and dedicated
to their day-to-day operations to ensure the venue can look
the best it can.
We're committed to exceeding industry standards for
custodial services.We provide the necessary policies and
procedures in our operations manual for routine oper-
ations,maintenance,management,cleaning,recycling,
trash collection,room set-up,conversions,and related
work needed to keep the venue and its campus in like-new
condition.
Our ultimate goal is to have a client walk into the MBCC,
regardless of how many years it has been in operation,and
say that it looks like new.
PREVENTATIVE MAINTENANCE
OVG360 understands that preventive maintenance (PM}
and performing regularly scheduled maintenance is the
key to avoiding operational issues,which can be costly
and may interfere with the performance of an event or just
day-to-day need.Our detailed PM program -which is task-
and frequency-based,protects your venue,while ensuring
smooth operations of events,minimizing costly emergency
repairs,and helps protect the safety and security of all who
enter these areas.
Our PM program focuses on completing original equipment
manufacturer (OEM}recommended tasks,such as lubricat-
ing moving parts,tightening loose parts,replacing parts,
cleaning,and other similar activities at certain intervals of
time.A PM program consists of the following:
An inventory of all equipment to be maintained
An inventory of spare parts (critical to operation}
A list of all required and recommended maintenance
tasks
A schedule for routine maintenance and servicing
A completed record of completion,repair and follow-up
Follow-up supervision
Our OVG360 Venue Operations Team at the MBCC and its
campus completed the following Capital projects in FY22 in
collaboration with the City of Miami Beach:
0VG360
CAPITAL FY22 (CAPEX)-COMPLETED PROJECTS:
Replacement of rubber walls (eastside}
Chilled water piping jacket installation
Collins Canal Park re-landscaping
Floor scrubber acquisition
Chiller lines project between MBCC and City Hall
40-YEAR RECERTIFICATION:
Electrical &Structural phase completed.
PREDICTIVE MAINTENANCE
Predictive maintenance involves monitoring equipment to
detect deterioration,thus possibly preventing a breakdown.
Predictive maintenance methods we use include:
Vibration monitoring
Thermal imaging
Lubricating oil analysis
Insulation resistance monitoring
Ultrasonic leak detection
The below is a listing of preventative maintenance systems/
equipment,which are subject to change:
Vertical transportation (escalators/elevators}
Chiller plant
Air handlers
Electrical switch gear/bus duct
Lighting system
Fire pumps
Compressed air system
Roof
Security cameras
Card access
Fire alarm
BMS system
ADA doors
Rollup doors
Fire Guard Won-door
Lift stations
Grease trap
EXTERIOR MAINTENANCE AND LANDSCAPING
OVG360's MBCC team routinely assess the venue's
exterior to correct/repair any deficiencies and performs
custodial duties,preventative maintenance,in addition to
maintaining the landscape's beauty and health.OVG360
has a detailed service agreement with SFM Landscaping
to properly maintain the beautiful green spaces,lawns,
parks,vegetation,raised medians and trees on the MBCC
campus,such as Pride Park,Collins Canal Park,and around
Rum Room and Venu.
TAB 3 APPROACH AND METHODOLOGY
OVG360 meets regularly with our contract partner to
ensure performance and compliance.Also,we look to
them for expertise on how to improve the appearance of
the MBCC and its campus through capita!improvements.
MBCC currently has Capital requests to improve all areas
under our management in the FY24 Capital request.
We have also worked with the City of Miami Beach on a
30-year Capital plan.
In FY22 the OVG360 team and our contractor SFM
Landscaping significantly upgraded the landscaping in the
three-acre Collins Canal Park and proudly began to care for
the two Brazilian Beauty trees that were relocated from the
future headquarter Grand Hyatt hotel site adjacent to the
MBCC.
Collins Canal Park Landscaping Upgrades:
1,600 Liriope flowering plants
825 Carissa Emerald Blanket bushes
150 Burle Marx philodendron plants
40 5aw Palmetto tees
100 Dwarf Fakahatchee grass plants
In only our second year/season of fully managing,
operating,and maintaining the nearly six-acre Pride Park,
OVG360's MBCC team spent significant time and effort
continuing to beautify Pride Park and restore its lawn
through reseeding or resoddlng after usage by major
events such as Design Miami,Discover Boating Miami
International Boat Show,and Bitcoin 2022.OVG360's
MBCC team has financially charged every post-event
damages back to the client without further costs incurred
to the City of Miami Beach.Our team takes great pride in
maintaining,managing,and operating Pride Park and its
assets:the expansive lawn,hundreds of trees,Veterans
memorial,gym area,Juneteenth tree,Transgender
Remembrance tree,and impressive sculptures and
walkways including the newly placed Minna sculpture by
Jaume Plensa.In addition,our OVG360 management team
0VG 360
holds regular meetings and maintains frequent communi-
cations with the City of Miami Beach and its neighbors to
ensure that we minimize and mitigate any potential issues
with our neighbors and residents.Our O\VG360 team
understands that residents come first.
FURNITURE,FIXTURES &EQUIPMENT (FF&E)
Frequently used event equipment such as tables,chairs,
stages,pipe and drape,dance floors,and staging are
checked and maintained continuously in order to minimize
damage while also ensuring that FF&E does not present
a safety and security issue.The FF&E investment in these
items can amount to millions of dollars,making regular
maintenance and cleaning critical.
STAFF TRAINING
The custodial staff members in each OVG360-managed
venue are trained to safely and efficiently perform the
required tasks described in our operations manual.Each
task must be completed as efficiently as possible,minimiz-
ing the impact on visitors during events.We also require
mandatory staff participation in training,and we document
each element of our training program.
EMPLOYEE SAFET Y
As part of our commitment to provide a safe,secure
environment for employees and attendees,O\VG360 has
developed a safety plan,which is incorporated into our
operations manual for each venue we manage.This safety
plan details the procedures and training requirements to
be used in handling issues such as bloodborne pathogens,
confined spaces,and equipment operation.It also trains
staff on handling accidents and accident investigation,
electrical safety,and more.Additionally,as a regular
practice,we use safety committees at our managed venues
to ensure our safety plans meet the unique and evolving
needs of each facility.
AB 3 APPROAC A AND ME THODO OGY
ADA/ACCESSIBILITY
OVG360 ensures that the venue is ADA compliant and
implemented an ADA Taskforce in 2022 that is committed
to providing a culture of accessibility for all people at
the MBCC.The Committee strives to coordinate ADA
compliance and accessible experiences for meetings,
tradeshows,events,conferences,and conventions held
at the MBCC.The Committee developed an accessibility
guide that can be downloaded from the MBCC's website
and includes the following key elements:
VENUE ADA FEATURES
We offer accessible parking,sidewalk ramps,restrooms,
and elevators.New ramps have recently been installed
on the Northeast entrance driveway,accessible via
Washington Avenue.The Northeast entrance is the closest
entrance to the Grand Ballroom.Entrance doors to the
building are equipped with automatic ADA functionality.
VISUALLY IMPAIRED AIDS
Braille signage has been installed outside all meeting
rooms,elevators,ballrooms,and exhibit halls.OVG360
invested in a Visual Interpreting Service via smartphone
app Aira.
WHEELCHAIRS AND SCOOTERS
Wheelchairs are available for no fee on a first-come,first-
served basis at the Concierge Desk (located in the Grand
Lobby on the west side of the building)that is staffed by
the Greater Miami CVB.Wheelchairs can be checked out
in exchange for a valid ID;the ID will be returned when
the wheelchair is returned.A limited number of electric
scooters are also available for rent (fees vary)at the
Destination Info Concierge Deck.
PARKING AND VALET SERVICE
Accessibility parking spots are located in the rooftop
parking garage of the MBCC and in certain areas of
MBCC's loading docks.Valet parking services are available
from First Class Parking Systems.
SERVICE ANIMALS
ADA-recognized services animals are welcome at the
Center,provided they are leashed or under similar control.
The owner must take full responsibility of their animal.
FOOD AND BEVERAGE SERVICES
Menus are marked with allergen and dietary restriction
identifiers such as gluten free,dairy free,etc.ADA
compliant tables are utilized to accommodate food buffet
stations.
0VG360
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MIAMI BEACH
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ADDITIONAL ADA FEATURES AND SERVICES
We have handicapped accessible equipment for staging
and room sets,including a lift,a ramp,and a lectern
(podium).For all other requirements,specialized services,
and additional support features for Audio/Visual Meeting
Technology,guests are encouraged to contact the MBCC's
Event Services Manager.
WEBSITE ACCESSIBILITY
We are committed to facilitating the accessibility and
usability of our website for all people with disabilities.We
have implemented the relevant portions of the World Wide
Web Consortium's Web Content Accessibility Guidelines as
the web accessibility standard into our new website that
launched in April 2023.
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IAB 3 APPROACH AND METHODOLOGY 0VG360
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MIAMI BEACH
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The CSR/Sustainability Committee has created a sustain-
ability webpage at www.miamibeachconvention.com/
sustainability and a Sustainability Fact Sheet to inform
clients and stakeholders about current and future sustain
ability initiatives that the team is implementing.Below is a
snapshot of sustainable venue operations initiatives.
SUSTAINABILITY FACT SHEET
Te reimagined Mai beach Conention €Ctr (M@}is coerottedto supportingestaeobit'y rd
lirate chargeactions as partof its torporate solresponsety program,as wetas resiliency
weves i theCoty of tame ea ad Maw Dae Cuney by aneporatingteernmeeeetab trey
bualderg hatunes and sustainablebusiness pa.ties or ail mneetings,tradestows,events,conferences,
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2
0VG360 B8EACH
The City of Miami Beach's building codes required a silver
LEED certification for all new public projects when the
MBCC was being expanded and renovated from 2015-
2022.OVG360 worked with the City of Miami Beach
to achieve Silver LEED certification from the US Green
Business Council.
M IAM I BEA CH
SUSTAINABILITY:VENUE &
CAMPUS
OVG360 is committed to supporting sustainability and
climate change actions as part of its corporate social
responsibility (CSR)program,and resiliency initiatives in
the City of Miami Beach and Miami-Dade County.This is
accomplished by incorporating environmentally friendly
venue features and sustainable business practices for all
meetings,tradeshows,events,conferences,and conven-
tions held at the MBCC and its campus.
OVG360's Venue Operations staff are represented on
the MBCC's CSR/Sustainability Committee and several
have obtained the EIC's "Sustainable Event Professional
Certificate."
The mission of the MBCC CSR/Sustainability Committee
is to create a culture of ethical responsibility and sustain-
ability at the MBCC in which the entire network of MBCC
staff,partners,vendors,and clients are aware of,engaged
in,and committed to advancing environmental and social
sustainability through education,research,innovation,
communication,operations,and community/industry
collaboration.
"RISING ABOVE"
As part of the City of Miami Beach's "Rising Above"
program to combat the impacts of climate change,the
OVG360 team has worked with Fentress Architects on
incorporating the following building resilience measures
Into the MBCC:
Main Exhibit Hall floor was raised to base flood elevation
plus one foot
Critical Building Systems moved to second level
Recovery Center -food service on emergency power
for distribution to National Guard
Building Enclosure designed to 186 mph wind speed
Emergency Generator has 10,000-gallon fuel tank for
three day's full load emergency power
Provided dry flood proofing provisions for the buildings
first level
Provided wet flood proofing provisions for the north
loading dock
Provided two flood walls protecting building from Collins
Canal flooding
Re-established 800 ft.of mangrove habitat along Collins
Canal (Collins Canal Park)and provided controlled flood
plain areas
Raised roadway around convention center to mitigate
flooding potential
Provided two pump storm water pump stations with
Vortex water quality treatment on site
Six acres of parking were repurposed into Pride Park
with parking spaces relocated to the building's roof
The landscape design contributed to the project's
resiliency by the preservation of more than 100
trees and the addition of hundreds more,as well as
incorporated Irrigation and stabilization.This can
be seen in Pride Park,Collins Canal Park and raised
medians
TAB 3 APPROACH AND ME THODO OGY 0VG360
SUSTAINABLE VENUE DESIGN
MBCC is the centerpiece to Miami Beach's meetings,conventions,and tradeshow industry.Re-imagined in 2020,following
a $640 Million renovation that began in 2015,the expanded MBCC includes a new 60,000 sq.ft.Grand Ballroom,almost
500,000 sq.ft.of exhibition space,an expanded Grand Lobby,pre-function areas that are bathed in natural light,up to 84
breakout rooms,and approximately 800 roof deck parking spaces.Pride Park,Collins Canal Park and the Venu/Rum room
formerly known Carl Fisher Clubhouse,are all part of the MBCC Campus.OVG360's MBCC team,the City of Miami Beach,
and nationally acclaimed Fentress Architects and Architectonica collaborated to create state-of-the-art sustainable design
and eco-conscious operational procedures.Builders used recycled materials throughout the building,with more than 20
percent of materials sourced locally in Miami and Florida.Ninety-six percent of construction waste is recycled,and the project
has so far diverted more than 38,000 tons of waste recycling.
EXTERIOR ARCHITECTURAL "FINS"
The MBCC is surrounded by elegant architectural "fins"that are both beautiful and functional,providing sun-shading along
the exterior perimeter of the building.Specially designed fin-like structures reduce the heat inside the facility,and bay
lighting takes advantage of natural sunlight,high-efficiency units,and LED bulbs.This new design reduces energy consump-
tion by 20 percent.
REDUCED FLOW WATER FIXTURES
New water fixtures installed at the MBCC help manage water flow,reducing water waste at the Center.
REDUCED ELECTRICAL CONSUMPTION
In an effort to reduce electrical consumption,the new MBCC relies on daylight in public spaces.The MBCC has also installed
high efficiency LED lighting throughout the ballrooms,meeting rooms and public/prefunction spaces.New occupancy light
sensors throughout the MBCC also reduce electricity consumption by automatically turning off lights in meeting rooms,
ballrooms,and back-of-house areas when the spaces are not in use.
CRITICAL BUILDING SYSTEMS
All critical building systems (such as emergency generators,communication systems,electrical switchgear,electrical panels,
and emergency responder radio enforcement systems)were raised above new flood-level requirements in response to
rising sea-level concerns.The MBCC teams takes the possible impact of climate change seriously and has located all
critical systems on the second floor (which is higher than most standard second floors because of the design's raised-based
elevation).
WASTEWATER REDUCTION
Efforts have been made to reduce the amount of wastewater produced by the Center.
MIAMI BEA I
TAB 3 APPROACH AND METHODOLOGY
GREEN SPACES MAINTENANCE
The entire MBCC campus encompasses approximately 10
acres of new green spaces,including a nearly six-acre park
to the west (Pride Park),the nearly three-acre Collins Canal
Park to the north,and the surrounding landscaping.The
MBCC offers a 245%increase from the previous surround
ing MBCC Campus area and has 1,330 new trees (including
580 mangroves and other native vegetation lining Collins
Canal Park).The commitment to greenery reduces heat
effect by replacing 6.2 acres of asphalt with landscaping.
The lush grounds outside are also sustainably designed
I he project,which restores mangroves and other native
habitats along the Collins Canal,is designed around a
Strangler Fig Tree that has become the central focus of the
outdoor space.
Adjacent to the MBCC,the Miami Beach Botanical Garden
offers a lush tropical oasis,enhancing the biodiversity and
green spaces surrounding the Center.
WATER BOTTLE REFILL STATIONS
Numerous Oasis Surface Mount Versa Filler Bottle Filling
Stations at the MBCC help eliminate plastic water bottle
consumption as part of the "Plastic-Free Miami Beach"
Initiative.
CURRENT AND PLANNED
SUSTAINABILITY VENUE UPGRADE
PROJECTS
OVG360's MBCC team is currently working with the City
and Florida Power &Light to put a performance contract
together to replace the florescent light fixtures in the
exhibit halls with LED light fixtures coupled with a state-
of-the-art,fully addressable lighting control system.This
upgrade will have a significant effect on improving the
venue's energy efficiency.
We are concurrently having discussions with the City on a
rainwater harvesting project that will provide water to the
MBCC and City of Miami Beach cooling towers and are
considering a few locations on the MBCC's Campus.
Our five cooling lowers use approximately 60 to 70 percent
of all water consumption.These cooling towers service the
MBCC,two City Hall buildings,and the Jackie Gleason/
Fillmore Theatre.All the irrigation for MBCC,Pride Park,
Collins Canal Park,raised mediums,Rum Room &Venu,
City llall,Jackie Gleason/Fillmore Theatre and the adjacent
Miami Beach Botanical Garden can take advantage of the
rainwater harvesting.This will also drastically reduce the
amount of rainwater that is pumped into the ocean and will
help maintain a healthy ecosystem.
0VG360
OVG36O's MBCC team is also gathering information and
assessing necessary improvements as part of our current
Capital Plan to qualify for LEED recertification to achieve
gold status.This is the current standard for new buildings,
which our closest physical competitor,the Broward County
Convention Center,has already achieved.LEED Gold status
is considered a competitive and strategic advantage for us
locally,regionally,nationally,and globally.
OVG360's MBCC team is currently collaborating with the
City of Miami Beach on solar power opportunities with
Florida Power &Light for the MBCC campus.The new
SolarVantage program offered by FPL could be a viable
solution for installing cost-effective solar panel canopies
on the rooftop parking structure with added opportunities
to expand across the entire roof once the upgrade has
been completed as part of the Capital Investment Plan.This
also includes Pride Park,Collins Canal Park,and our raised
medians.
Renewable energy sources are considered a competitive
advantage for a convention center according to current
event industry trends that point to carbon neutral goals
as becoming the norm for show management clients.
The OVG360 MBCC team is currently spearheading the
exploration of renewable energy solutions for the entire
City Center Campus and working diligently with the
neighborhood buildings to find solutions that could benefit
the entire district.
The new Grand Hyatt Convention Center hotel adjacent to
the MBCC is also being planned with solar panel structures
on the rooftop,while the Miami Beach Botanical Garden
is currently planning sustainable and renewable energy
projects as well.
HEALTH &SAFETY MEASURES
DURING GLOBAL PANDEMIC
The OVG360 team successfully managed a difficult year in
2020,which saw us still in construction (the venue's event
space increased to 1.4 Million sq.ft.)and coping with the
global pandemic at the same time.We proudly supported
the community as an Alternate Care Facility for the State
of Florida Department of Emergency Management through
the beginning of the 2021 fiscal year and hosted Covid-19
testing sites along Convention Center Drive.The OVG360
team supported the City of Miami Beach in all necessary
refurbishing measures to implement and deconstruct the
ACF.
OVG360's MBCC team was able to keep operating the
venue at a high-level despite of being forced to reduce
staff by focusing on transferable skills and implementing
rigorous Covid-19 health and safety protocols.
GBAC STAR FACILITY ACCREDITATION
In 2020,the OVG360 team earned GBAC STAR Facility
Accreditation for the MBCC from the Global Biorisk
Advisory Council®for implementing processes and systems
that minimize the risk of spreading disease.Furthering
its commitment to the health and safety of all guests
and employees,the venue exceeds Miami Beach's "MB
Standard."The MBCC was kept clean with EPA-registered
disinfectants,touch-free surfaces in bathrooms,and a
high-efficiency air purification and filtration system.
INDOOR AIR QUALITY
Today,MBCC continues to operate with higher rates of
air filtration,ventilation,and fresh air intake.New High
Efficiency MERV filters have been installed and maintained
for all HVAC equipment.The MBCC has established
protocols to increase HEPA filter replacements to vastly
reduce any potential airborne pathogens and contaminants.
The MBCC has permanent HVAC technicians on staff who
are equipment certified and trained to closely monitor the
systems.Furthermore,the OVG360 team has made all
equipment adjustments to the HVAC systems in compliance
with CDC Guidelines such as increased air flow where
needed,pre-filtered outside air adjustments,increased
inspections,and detailed trending of such systems to
benchmark its operations.
ENERGY MANAGEMENT PROGRAM
OVG360,the operator and manager of the City of Miami
Beach's largest and most valuable asset,is always looking
at ways to reduce our energy consumption and our carbon
footprint.Here are examples of the Standard Operating
Procedures that we have implemented in recent years to
continuously and consistently reduce and improve our
energy consumption.
Through our event resume,we are able to be very
specific about essential and non-essential energy usage
and timing.
Placing the air conditioning in unoccupied mode,on
non-event days,and setting air handlers to humidity
control mode in the exhibit hall.
Keeping roll up doors closed unless in use.
Turning off escalators when not in use for current
events.
Keeping all back of house doors closed to maintain
climate control and for the security of the building.
Controlling the lights via our computer system.Exhibit
hall lights get reduced to 50%during move-in and
move-out and to set to Night Lights for safety reasons
when unoccupied.Most of our lighting in the back
of the house uses motion detectors.To reduce the
energy consumption for the lighting on the catwalks,we
installed timers on the light switches so people cannot
leave them on.
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TAB 3 APPROACH AND METHODOLOGY 0VG360
ENERGY EFFICIENCY STANDARD OPERATING PROCEDURES AND CHECKLIST:
OVG36O's Energy Efficiency Standard Operating Procedures and Checklist are provided below:
AIR
CONDI IONING HVAC MANAGEMENT SYSTEM
HALLS BALLROOM I MEET ING SPACE PREFUNCTION DEPARTMENT
NON-EVENTS Eco Mode Eco Mode Eco Mode
DARK DAYS (elevated temp w/low (elevated temp w/low humidity of 65%)(elevated temp w/low Venue Opshumidityof65%)humidity of 65%)
Eco Mode Eco Mode Eco Mode
CONTRACTORS (elevated temp w/low (elevated temp w/low Venue Opshumidityof65%)(elevated temp w/low humidity of 65%)humidity of 65%)
Eco Mode Eco Mode Eco Mode
MBCC IN-STAFF (elevated temp w/low (elevated temp w/low humidity of 65%)(elevated temp w/low Venue Opshumidityof65%)humidity of 65%)
Eco Mode Eco Mode Eco Mode
MOVE-IN I OUT (elevated temp w/low (elevated temp w/low humidity of 65%)(elevated temp w/low Venue Ops,EMshumidityof65%)humidity of 65%)
SHOW Full AC 72 degrees)Full AC Full AC (72 degrees)Venue Ops.EMsBasedonShowHours(72 dearees)Based on Show Hours Based on Show Hours
[EEG7Ta
HALLS PREFUNCTION MEETING SPACE
NON-EVENTS EMERGENCY LIGHTS OFF OFFDARKDAYSONLY
Day time:off On/off switch inside space.Contractors to turnCONTRACTORS50%work lights Nighttime:on
based on reauest in writina off after service is completed
Day time:off on/off switch inside space.MBCC staff to turn offMBCCIN-STAFF 50%work lights Nighttime:on
based on reauest in writing atter service is completed
-·-----Day time:off On/Off switch inside space.MOVE-IN 50%work lights Nighttime:on Lights OFF after service is completedbasedonreauestinwritina
100%work lights 1 hour Day time:on On/Off switch inside space.SHOW prior to show &1 hour after Nighttime:onshowbasedonreauestin writina Lights OFF after service is completed
Day time:off On/Off switch inside space.MOVE-OUT 50%work lights Nighttime:on Li ihts OFF after service is com leted..
I ESCALA TORS
I
HALLS BALLROOMS I MEETING SPACE PREFUNCTION DEPARTMENT
NON-EVENTS OFF OFF OFF Public
DARK DAYS Safety/Securitv
CONTRACTORS OFF OFF OFF PublicSafety/Security
MBCC IN-STAFF OFF OFF OFF Public
Safety/Security
As Needed As Needed As Needed Public
MOVE-IN I OUT Based on Event Resume Based on Event Resume Based on Event Resume Safety/Security &
EMs
ON-Based on Event ON Public
SHOW Resume ON -Based on Event Resume Based on Event Resume Safety/Security &
EMs
DOORS
HALLS BALLROOMS I MEETING SPACE PREFUNCTION DEPARTMENT
NON-EVENTS
DARK DAYS
As Needed.
ROLL-UP DOOR CANNOT REMAIN OPEN.As Needed OFF PublicOpenandcloseafterSafety/Security
access.
PEDESTRIAN Secured -Badge Access Public
DOOR Satetv/Security
MOVE-IN I OUT
ROLL-UP DOOR As Needed As Needed Secured -Badge Access PublicBasedonEventResumeBasedonEventResumeorEventSecuritySafety/Security
PEDESTRIAN Secured -Badge Access Secured -Badge Access or Event Security Secured -Badge Access Public
DOOR or Event Securitv or Event Security Safety/Securitv
Public
SHOW Safety/Security &
EMs
ROLL-UP DOOR As Needed As Needed Secured -Badge Access PublicBasedonEventResumeBasedonEventResumeorEventSecuritySafetv/Securitv
PED ESTRIAN Secured -Badge Access Secured -Badge Access or Event Security Secured -Badge Access Public
DOOR or Event Securitv or Event Securitv Safetv/Securitv
b d g p
TAB 3 APPROACH AND ME THODO OGY
OVG36O VENUE OPERATIONS DEPARTMENT
0VG360
Our OVG360 Venue Operations Department can easily be considered one of the best and most experienced in the industry.
Our OVG360 Director of Venue Operations has led the team at the MBCC for 34 years and has successfully completed
multiple renovations projects including the $640M reimagination from 2015-2020.
In his 34 years of working at the MBCC,the OVG360 Director of Operations Angelo Grande has established a very good and
long-standing relationship with many staff members and departments at the City of Miami Beach,including but not limited
to property management,public works,parks department,procurement department,finance and budget department,CIP
department,fire department,and the police department.Recently,he was awarded a proclamation from the City of Miami
Beach for many years of dedication and hard work taking care of the city's largest asset.
Current OVG360 venue operations staff:
-Engineering &Maintenance Manager
-Administrative Assistant
-3 HVAC Mechanics
-3 Electricians
-Carpenter/Locksmith
Plumber
--Mechanic-Maintenance
Painter
-Maintenance
VENUE OPERATIONS-CONTRACTORS
Thermal Concepts:Contractor for the maintenance of MBCC chiller plant including the chillers,cooling towers,and
associated pumps.
AGI Water Treatment:Contractor for chemical treatment for the closed and open loop for the chiller plant.It is extremely
important that the chemical treatment is accurate to avoid damaging equipment or causing airborne diseases.
Honeywell:Contractor (proprietary system)for the overall maintenance of security cameras,fire alarm system,card access
and the Building Management System (BMS).They also perform preventative maintenance of said systems to ensure it is
operating properly.
Liberty Elevators:Contractor for all vertical transportation which includes 20 elevators and 18 escalators.
SFM Landscaping:Contractor for landscaping who has the responsibility of taking care of the grass,trees,vegetation,and
ground cover.This includes Pride Park,Collins Canal Park,raised medians along Washington Avenue,Convention Center
Drive,and 19th Street.The OVG360 team works with SFM Landscaping to develop and maintain landscaping according to
the City of Miami Beach.
Toro Pest Control:Pest control contractor for MBCC and its Campus.
VIP Services:Window cleaning contractor for the large expanse of windows both inside and outside,which encompasses
the MBCC.This also includes the exterior fins.
TAB 3 APPROACH AND METHODOLOGY
EVENT &SERVICES
Successful event planning starts with proper preparation
from all clients,departments,partners,and vendors.Tho
OVG360 Event &Guest Services Division piays a critical
role in managing our clients,teams,an internal/external
contractor partners from pre to post event process via our
Event Planning Guidelines (EPGs).
We take pride in coordinating and managing all contracted
events at the MBCC,Pride Park,Collins Cana!Park,and
Rum Room &Venu.This also includes the additional
responsibility of being the care provider for the cleanliness
of the MBCC and its Campus.
The OVG360 Director of Events &Guest Services at the
MBCC,Brandi Sally,has 10 years of experience managing
highly successful events at major convention centers
including the Walter E.Washington Convention Center in
D.C.and over four years at the MBCC.Our OVG360 Senior
Event Manager,Will Green,has over 11 years of event
management experience,including five years at the MBCC
and 6 years at the Miami Marlins Stadium.They lead a team
of diverse and skilled event management professionals
who pride themselves in excellence in customer service.
Here are the steps that the OVG360 team has effectively
followed and continues to adhere to as part of our
Standard Operating Procedures to plan and host successful
and memorable events at the MBCC and its Campus.
Review past and present event scope and/or overall
plan:By studying recent events,locations,and
outcomes,we gather valuable insights and identify
areas for improvement for all parties involved.Analyzing
the success of our previous events helps us identify
opportunities to further improve future events.
Create a plan of action based on the client's vision:
We work closely with your team to understand the
objectives,expectations,and vision for the event.Based
on this information,we develop a comprehensive plan
that outlines all the necessary details to ensure every
event is a success.
Provide necessary documents for event estimation:
To help your team estimate their event's cost and
requirements,we provide them with relevant documents
such as the Event Planning Guide,Equipment Price List,
IATSE 500 Union Labor Rates,Union Labor Estimator,
Power Industrial Truck Policy,and Event Planning
Checklist.These documents help your team understand
the various aspects and associated costs of their event.
Host tours and onsite planning meetings:We conduct
tours of the event venue and hold planning meetings
with your team and any external vendors and partners.
VG360
This al!ows everyone involved to see the space,discuss
specific requirements,and collaborate on creating
floorplans and layouts that align with your vision.
Create staffing plans,production schedules,and
event orders:We develop detailed plans for staffing,
including roles and responsibilities for each team
member.We also create production schedules that
outline the sequence of tasks and activities leading
up to the event.Then,we generate event orders that
provide a comprehensive overview of all the necessary
arrangements,such as audiovisual setup,catering,and
transportation.
Conduct pre-event meetings:Prior to the event,we
organize pre-event meetings to discuss expectations,
clarify any remaining questions,and confirm the event's
status.This allows for finalizing details and ensuring that
everyone is on the same page before the event day.
Complete post-event activities:After the event,we
conduct meetings to address any issues that arose
during the event and gather feedback from attendees
that we leverage for future Improvements.We share
the post-event report with your team,highlighting
successes and areas for enhancement.
We are proud of our overall customer satisfaction score
achieved by the MBCC teams on the eAutoFeedback
report (third party survey company),which includes
OVG360 and venue partners.The overall customer
satisfaction score for FY22 was "Excellent"(88.9%).
The OVG360 team publishes two event planning guides for
the MBCC with annual updates.The following information
illustrates the two editions and their table of contents.
TAB 3 APPROACH AND ME THODO OG»0VG360
EVENT PLANNING GUIDE FOR PRIDE PARK,COLLINS CANAL PARK &RUM ROOM AND VENUE
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TAB 3 APPROACH AND METHODOLOGY
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0VG360
MBCC EVENT MANAGERS
The role of an OVG360 Event Manager is crucial for planning the successful
execution of an event.Event managers are the go-to resource for all event-
related services,providing guidance throughout the planning and execution
process.They are available 24/7,365 days a year to assist your team and
ensure a smooth experience from the initial concept to the final execution of
the event.
Throughout our partnership,our Event Managers have provided various
levels of support and collaboration with your team,external vendors,and
other parties involved.Here is a breakdown of the tasks and responsibilities
OVG360 Event Managers handle:
Confirm Executed Licensed Agreement (ELA):Working hand-in-hand with
the OVG360 Sales Team at the MBCC and with the GMCVB's Sales Team,
the Event Manager verifies the contractual space as entered in our booking
platform Momentus Technologies's EMBS and confirms the client's onsite
contact.This step ensures that the agreed upon space is reserved for the
event and establishes a point of contact for coordination.
Verify Certificate of Insurance (COi):The Event Manager ensures that
all vendors involved in the event have valid and up-to-date certificates
of insurance.Thus is essential to protect both the client and the event
organizers from any potential liabilities.
Production Schedules:Event Managers create production schedules or
run-of-show documents that outline the timeline,sequence,and details
of the event.These schedules help coordinate various aspects of the
event such as setup,rehearsals,performances,presentations,and other
activities.They also serve as event resumes,providing a comprehensive
overview of the event's production elements.
Momentus Technologies's EMBS:An event management software tool
is one of the keys to our success.MBCC event managers input all of the
event's information into this program which assists with any production
schedules and most importantly the event resume which is our playbook
for every event.
Confirm Event Security and Miami Beach Police and Fire Department:
Event Managers collaborate with security personnel to confirm the security
arrangements for the event.This includes determining the required level
of security based on the event's size,nature,and attendees.In some
cases,they may also coordinate with local authorities in Miami to ensure
compliance with any necessary regulations or permits.
Review Event Settlement Terms and Conditions:The Event Manager
reviews the event settlement terms and conditions with your team and the
finance department.This involves determining the payment process and
procedures based on advanced estimates or agreed-upon terms.Ciear
communication and understanding of the financial aspects of the event
ensure smooth payment transactions.
Confirm Event Specifications:The Event Manager coordinates with your
team to confirm all event specifications,including audiovisual requirements,
digital signage,catering needs,internet services,labor support,and other
logistical details to ensure that the event setup and arrangements align
with the your expectations.
TAB 3 APPROAC A AND ME THODO OG»0VG360
OVG360 Event Managers play a vital role in ensuring the smooth execution of events by working closely with the OVG360
Event Operations team.The Event Operations team is responsible for managing the cleanliness and maintenance of the
event venue,as well as handling all event service set-up needs.The utility workers and housekeeping staff include five full
time and 30 part time employees who diligently take care of the MBCC in addition to specialized contractors and vendors.
The below are examples of our Standard Cleaning Operating Procedures:
Terrazzo floors care and maintenance:The team ensures that the Terrazzo floors are well maintained and polished to
provide an impeccably clean and attractive environment for events that meets and exceeds the standards set by the City of
Miami Beach.
Hand washing windows:The windows are thoroughly cleaned by hand to maintain their transparency and enhance the
overall appearance of the building
Shampooing carpets and handling high traffic areas:The team pays special attention to the carpets,regularly
shampooing them and addressing high traffic areas to keep them clean and presentable.
Revitalizing exhibit hall and concert floors:For exhibit halls and concert areas,the team revitalizes the floors,ensuring
they are well maintained and suitable for various types of events.
Maintaining pristine restrooms:The team takes great care to maintain the restrooms in a pristine condition,ensuring
they look brand new and provide a clean and comfortable experience for event attendees.We also offer a number of
designated gender neutral and accessible restrooms for our guests in adherence to OVG360's diversity,equity,inclusion &
belonging (DEIB)and accessibility protocols.
In addition to maintaining the venue,the OVG360 Event Operations team also handles event set-ups.Some of the tasks
include:
Reviewing floor plans and organizing equipment:The team carefully reviews the event floor plans provided by the Client
and/or External Vendors to order and organize the necessary equipment in advance.
Developing zones and prioritizing set-up and cleaning needs:Based on the event schedule,the team creates zones and
prioritizes the set-up and cleaning requirements to ensure efficient execution within the allocated time.
Completing room sets promptly:The team strives to complete the room sets in a timely manner,ensuring that all
necessary furniture,equipment,and decorations are arranged as per the event specifications.
Hiring and training staff:The Event Operations team hires and trains staff members who will be involved in event set-ups,
ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
After the event,the OVG360 Event Management Team,your team,and external vendors inspect all leased spaces to identify
any damages that may have occurred during the event or during the load-out process.This step helps assess any potential
liabilities or damages that need to be addressed.
Overall,the OVG360 Event Management Division acts as the foundation for building out any event,from the initial design
concept to the final execution.We play a vital role in coordinating and managing various aspects of an event to ensure
its success.We work closely with the City of Miami Beach and all clients,departments,partners,vendors,and other
stakeholders to ensure that events run smoothly and that the venue is well-maintained and prepared for each occasion.The
Event Management Division is the central point of reference for all stakeholders involved and works diligently to deliver a
seamless and memorable event experience.
TAB 3 APPROACH AND METHODOLOGY
EVENT COORDINATION
Successful events begin well before the guests arrive at
your venue.OVG360 understands that thoughtful planning
is what makes an event spectacular.and assigns an event
manager for every event at your venue.These managers
follow a pre-event checklist to ensure that everything
operates smoothly.The checklist includes:
Review event information with client
Review event rider,if applicable
Create an event estimate
Create and review event contract
Complete event advance information sheet
Track show (touring shows)and monitor ticket sales
(ticketed events)
Contact venues where event has been previously
Relay essential event set-up information to all staff
Coordinate delivery of services with all facility partner
and event appointed contractors.
Throughout the move-in,event days,and move-out,the
event manager serves as the primary contact wlth the
client,and ensures the successful overall coordination of all
services.
0VG360
EV ENT PRODUCTION:SET-UP &BREAK-DOWN
We use standard operating procedures for set-up and
break-down at all of the venues we manage.An outline of
these procedures is provided below:
Verification of contractual issues (rental terms)
Signed agreements
Deposits received
Certificate of insurance on file
Identification of offered on-site promoter representative
Coordination of production commitments
Compliance with venue user MBCC Event Planning
Guides (EPG)and protection policies,practices and
procedures.
Time of day
Scheduled security (backstage staff)
Lights and power on (working mode)
House staff properly scheduled,including event
manager,operations staff,engineers stagehands,
catering,Miami Beach police,etc.
Move out
Verflcatlon of no venue damages (pre and post walk
through)
Security watch on MBCC's FF&E
TAB 3 APPROACH AND METHODOLOGY
PUBLIC SAFETY &
TRANSPORTATION DEPARTMENT
DEPARTMENT STRUCTURE AND
PRIORITIES
The MBCC's Public Safety and Transportation Department
is designed to ensure the safety and security of all visitors,
employees,and at times,the general public within the
MBCC and its campus,including Pride Park,Collins Canal
Park,and Rum Room and Venu.The Director of Public
Safety &Transportation has over 17 years of industry
experience and oversees all aspects of its operations,
management,and planning for day-to-day needs but
especially when hosting events.
Operation includes strong support from its respective
managers from Public Safety and Transportation.The
Public Safety team is composed of full-time supervisors,
along with full-time and part-time employees,all of which
are state certified public safety officers.The transportation
team is comprised of part-time transportation agents,who
are scheduled on an event basis while also providing
additional logistical support.The department is designed
to address numerous public safety and transportation
concerns,such as crowd management,access control,
pedestrian and vehicular traffic control,and emergency
preparedness.Additionally,the department maintains
close coordination with local,regional,and federal first
responders as well as local transportation and parking
agencies.
Additional oversight is within the MBCC's loading docks
which includes waste management for the MBCC where
we are implementing innovative sustainability measures
to reduce waste and improve upon recycling initiatives.
OVG360 staff members managing waste have achieved the
EIC's "Sustainable Event Professional Certificate"and use
the gained knowledge to be active members of the MBCC's
CSR/Sustainability Committee to implement innovative
waste reduction strategies.
The department's structure emphasizes proactive
measures,such as advanced surveillance systems,regular
training exercises,and comprehensive risk assessments,
in order to identify and mitigate any potential issues.The
MBCC aims to provide a secure and enjoyable experience
for all those who visit or participate in events at the MBCC
and its campus.
The MBCC maintains a strong,collaborative relationship
with its clients,contract partners,and the City of Miami
Beach.The following items are discussed with our clients
along with the Event Manager assigned to each event:
0VG360
Emergency response protocols
Crowd management
Pedestrian and vehicular needs
Security and transportation contract partners
Event Planning Guides
MBCC's Code of Conduct
Threat assessment
We actively engage with clients to understand their unique
transportation needs and offer efficient solutions to facili-
tate smooth ingress and egress during events.
Our department takes pride in securing the entire campus
of the MBCC,including Pride Park,Collins Canal Park,and
Rum Room and Venu.With a dedicated team of trained
officers,their goal is to ensure the safety and well-being
of visitors,staff,and residents within these areas.They
maintain a visible presence,conducting regular patrols and
monitoring security cameras within our command center in
order to detect and respond swiftly to any potential issues.
Through effective coordination with local law enforcement
agencies,the Public Safety Department implements
comprehensive security measures to create a safe and
welcoming environment for all individuals enjoying these
spaces.
Through our teams and the MBCC's Command Center,
we maintain a twenty-four (24)hour security watch that
oversees all public areas,pre-function spaces,back of
house areas,parking,and our campus.
..
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TAB 3 APPROAC A AND METHODOLOGY
MIAMI BEACH DEPARTMENTS
We work very closely with the City of Miami Beach's Police
Fire,Transportation,and Parking and Mobility departments
to ensure that all asels f MBCC evenils,planning efforts,
emergency preparedness,ongoing trainings,and extensive
collaborations help ensure a safe,secure and enjoyable
environment.This is also extremely important in all aspects
of what we manage,operate,and maintain on behalf of the
City of Miami Beach.
TRANSPORTATiON
The transportation team is comprised of a Transportation
Manager and part-time Transportation Agents.Their
main priority is to facilitate all aspects of pedestrian and
vehicular transportation in and around the MBCC and its
campus for events."Curbside Management"is our key to
success.The team also supports any and all loadina dock
operations.We are also tasked with operating,maintain-
ing,and managing the MBCC's two inner most lanes for
move-111,event days,and move-out.
MODE OF TRANSPORTATION (MOT)
Through very close collaborations that benefits and guaran-
tees the success of all involved,we have jointly developed
a MOT with the Transportation Management Company and
the City of Miami Beach's Traffic and Parking Department
that addresses all aspects of transportation.The MOT is
used as a tool to optimize traffic control and ensure that all
modes of transportation utilize the MBCC campus's appro-
priate pick-up/drop-off locations.It is the duty of the MBCC
to ensure that all MOTs comply with CMB/MBCC regulations
to mitigate any potential local and regional traffic.
PARKING MANAGEMENT
The MBCC has approximately 800 on-site public parking
spaces located on the 4th and 5th level of its roof deck.We
also collaborate with a number of local parking garages,
Miami Beach High School,and other parking locations.
Our Transportation Manager works closely with the City
of Miami Beach Transportation and Parking Department in
order to minimize parking issues with a sharp focus on the
surrounding neighborhoods.
0VG360
SUSTAINABILITY:WASTE
MANAGEMENT AND WASTE
REDUCTION PRACTICES
The reimagined MBCC is committed to supporting sustain-
ability and climate change actions as part of its corporate
social responsibility program,as well as resiliency initiatives
in the City of Miami Beach and Miami-Dade County,by
incorporating environmentally friendly building features and
sustainable business practices for all meetings,tradeshows,
events,conferences,and conventions held at the MBCC.
Many of our clients,notably lnforma Markets,Reed
Exhibitions,Art Basel Miami Beach,and Cisco Systems,
have requested waste reduction and waste tracking for
their events at the MBCC as part of their corporate sustain-
ability goals and "Net Zero Events Pledge"initiatives,which
focus on "zero waste"and "zero carbon"goals.
WASTE MANAGEMENT
MBCC works closely with Waste Management and
our general service contractors to ensure a safe and
efficient waste management system for each event.
Prior to the event,the department collaborates with
Waste Management to develop a comprehensive waste
management plan that addresses the specific needs
and requirements of the event,including the number
and placement of waste bins,retrieval schedules,and
establishing procedures for recycling and proper disposal
materials.During the event,the MBCC closely monitors
waste management operations to ensure compliance
with the plan and address any issues that may arise.We
work directly with Waste Management to promptly handle
waste collection,maintaining a clean and environmentally
responsible environment for our clients.
SINGLE STREAM AND ALUMINUM
RECYCLING
OVG360 and Waste Management collaborate and strive
to promote sustainable practices and minimize the
environmental impact of events held at the MBCC.
Sorted and processed off-site,single stream recycling
offers an easy and efficient path to recycling for show
management,exhibitors,and attendees.This includes
cardboard,paper,plastic,and aluminum cans.Identified
recycle receptacles throughout the venue are clearly
marked with "mixed recyclables"or "single stream
recycling."Separate receptacles for aluminum cans are
located throughout the venue.
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TAB 3 APPROACH AND ME THODO OG»0VG360
PLASTIC-FREE MIAMI BEACH:
The MBCC is also supportive of the City of Miami Beach's plastic-free campaigns.Plastic water bottles have been replaced
with aluminum cans in all onsite vending machines and concession stands.
CONVENTIONS CARE DONATIONS PROGRAM
OVG360,its partners,and contractors,invite show organizers and attendees to participate in the "Conventions C.A.R.E''
donation program to give back to the local community in Miami Beach and Miami-Dade County as part of the MBCC's
commitment to corporate social responsibility.
While these shows and events produce millions of dollars in economic impact,they also often leave behind products which
can be reused to benefit local non-profit organizations.The MBCC has launched a program called Conventions C.A.R.E.
(Community Assistance by Responsible Events).The goal of C.A.R.E.is twofold,to benefit the non-profit community and to
help the environment.In the past,we have been able to donate pens,paper,bags,cosmetics and beauty supplies,non-
perishable food and beverages,clothing,and furniture to needy charities throughout the Miami region.
FOOD WASTE REDUCTION
The OVG360 Venue Management team collaborates with our F&B provider Sodexo Live!on food waste reduction effort at
the MBCC.Serving tens of thousands of guests annually,Sodexo Live'employs eco-friendly service wares made from both
renewable resources and post-consumer recycled materials as well as compostable and biodegradable options and natural
decor for catering functions.Sodexo Live!embraces waste reduction by designing menus that have plant-based options and
reducing the carbon footprint as a core component of their business.Receptables at the MBCC's food and beverage stations
are made of cardboard and contribute to the "Single Stream"recycling process.Water bottle refill stations are also available
throughout the MBCC to reduce plastic water bottle consumption.
FOOD DONATIONS PROGRAM
The OVG360 MBCC team collaborates with Sodexo Live!on giving back to the local community by donating tens of
thousands of pounds of prepared but unused food annually to The Caring Place,Miami Rescue Mission,and Food Rescue
Miami to help others while diverting food waste from local landfills.Outside of that,it collects food scraps for composting,
recycles cooking oils to prevent additional waste,and is a proud participant in the Plastic Free Miami Beach initiative,
operating with zero single-use plastics and only serving items with compostable,reusable,or recyclable cutlery,cups,and
dishware.
INTRODUCING A COMPOSTING PROGRAM
OVG360 and Sodexo Live!embarked on a composting partnership with the local composting provider "Compost For Life"for
its organic,plant-based waste from meetings and conventions.This program allows food waste to go back to the soil,
supports local farmers,protects biodiversity,and fights climate change.We have first instituted the composting program
in spring 2022 in response to "Aspen Climate Summit's"request for waste reduction,and this program has now been
implemented on a continuous basis with organic food waste pickups two times per week at the MBCC.
HERB &VEGETABLE GARDEN
Recently,OVG360 worked with the Sodexo Live'team on building
an herb &vegetable garden next to Rum Room on the Miami Beach
Convention Center campus,which began as a project to drive more
sustainable practices in the kitchen.The garden currently holds 192
square feet of herb and vegetable beds and consists of organic soil
mixed with compost from the convention center's composting program.
The vegetables harvested will be used on the Rum Room and Venu
menus and foliage will be added to table garnishes and decorations.
Solar powered lights were installed on the wooden fence surrounding
the garden as a renewable energy source.
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TAB 3 APPROACH AND ME THODO OG»
4.INDUSTRY
RELATIONSHIPS
OVG360 has set the gold standard for collaborating and
partnering with the Greater Miami CVB at the MBCC.
Together,we have established a strategy and goal setting
process among the local government,the CVB,and the
Convention Center to market the relmaglned venue's
recently completed $640 Million renovation and expansion.
Coming out of the pandemic,we held a series of
brainstorming meetings that included conducting an overall
SWOT analysis,reviewing historical figures,researching
reports,and agreeing on strategies and goals for 2022 and
beyond.We developed a set of sales/marketing priorities
for the CVB (P1 and P2 bookings)and for the Convention
Center team (P3 bookings).From there we developed a
comprehensive joint marketing plan that is embedded into
the GMCVB's overall destination marketing plan.
The leadership teams from the City of Miami Beach,the
GMCVB,and the MBCC meet monthly to review current
initiatives,the booking funnel,goal pacing,and strategies.
The dedicated Convention Sales and Services team at
the GMCVB engages in pre-planning meetings with our
hotel partners to ensure exceptional service for clients
and attendees,supply destination customer service staff
for all key events,and support official ribbon cuttings and
welcome receptions.
OVG360's General Manager is a member of the GMCVB
Board of Directors,while the Director of Marketing &
External Relations is a member of the GMCVB's Marketing
Committee.Both,along with other OVG360 staff actively
participate in a variety of GMCVB hospitality events such
as Annual Meeting,Industry Planning Day,State of the
Industry Meeting,and partner networking events.
In addition,monthly joint Sales meetings are held to
discuss and collaborate on the following:
Sales strategies
Sales calls
Bookinq priorities
Pipeline bookings
Client issues
Site tours
Plan sales blitzes
Tradeshows booths activation
0VG360
Our collaboration with the CVB extends to our
communications and marketing teams.The combined
teams have focused meetings on upcoming events,
messaging points,story angles,video and content
development,opportunities for joint destination branding,
and reputation management Additionally,we coordinate
digital advertising to maximize expenses.For example,
the GMCVB advertises in key national and international
markets while,the MBCC marketing team focuses on
regional audiences.
Over the past year the marketing teams worked closely
to build the new MBCC website and GMCVB meetings
section.Both websites were built by the same digital
agency,allowing for great synergies and efficiencies.The
MBCC team incorporated several interactive features
from the GMCVB website such as the Convention Center
District Map,360 virtual tours and lnstagram galleries,all
without added costs.Additionally,the marketing teams are
collaborating on securing an interactive floorplan vendor,
who will build and incorporate the MBCC's interactive
floorplan into both websites.
We also closely collaborate on sustainability efforts.The
GMCVB added resources to develop digital and video
content to showcase the MBCC's key sustainability efforts
such as green building features (Silver LEED certified),food
waste reduction,food donations,green spaces,the herb
and vegetable garden,event donations,recycling,and staff
training (EIC's "Sustainable Events Professional Certificate").
Another area of close collaboration is the development
of the new headquarter hotel.The City of Miami Beach,
the GMCVB,and the MBCC teams continuously engage
with the developers and the Hyatt team to coordinate
communications,advertising,and sales messaging about
the hotel's progress.
TAB 3 APPROACH AND METHODOLOGY
C O M M U N ITY RE LA TIO N S
We also maintain strong community relations in
collaboration with the GMCVB and the City of Miami.We
pride ourselves on our local relationshps and dedicate time
and resources to networking and staying up-to-date on
local interests and developments,and how to best reflect
the interests of the local Miami Beach in the venue as it
further becomes a premier global tourism and convention
destination.
The OVG360 team spends considerable time networking
and collaborating with local tourism,hospitality,and
community organizations.The following is a list of key
organizations we participate in:
MDGLCC -Miami Dade Gay Lesbian Chamber of
Commerce (OV360 is member of Board of Directors and
Hospitality Council)
GMBHA --Greater Miami &Beaches Hotel Association
(OVG360 is member of Board of Directors and member
of Wellness &Sustainability Council)
MBVCA -Miami Beach Visitor &Convention Authority
(OVG360 is member of Board of Directors)
Miami Beach Chamber of Commerce (OVG360 is
member of Board of Directors and attends monthly
networking events and annual holiday event)\
Lincoln Road BID (OVG360 is member of Board of
Directors)
Ocean Drive Improvement Association
Washington Ave Business Improvement District
Academy of Hospitality and Tourism (AOHT)(OVG360
is member of Board of Directors)
Miami Beach Botanical Garden
New World Symphony
Holocaust Memorial
Miami Beach Golf Course
Bass Museum
Espanola Way
The Fillmore at Jackie Gleason Theater
Our team values and appreciates our neighbors and local
community.We frequently engage with the Palm View
Neighborhood to ensure Pride Park is a positive reflection
of the community and with the Collins Park Neighborhood
Association to stay connected to the vibrant arts and
cultural district.
0VG360
G IV IN G BA C K TO TH E
C O M M U N ITY
While shows and events produce millions of dollars in
visitor spending and other economic benefits,they often
result in products such as pens,paper,and food behind
in the venue that can be reused to benefit local non-profit
organizations.As part of our commitment to corporate
social responsibility,OVG360 launched a program
called Conventions C.A.R.E.(Community Assistance by
Responsible Events).The goal of C.A.R.E.is intended,to
benefit the non-profit community while also benefiting the
environment.In the past,we have been able to donate
pens,paper,bags,cosmetics,beauty supplies,non-perish-
able food and beverage,clothing,and furniture to needy
charities throughout the Miami region,such as,Education
Fund,Boys and Girls Club,Miami-Dade County Public
Schools,Break the Cycle,Camillus House and others.Our
OVG360 CSR Committee also organizes beach clean ups,
tree plantings,and other volunteering events to help the
local community.
In addition,we pride ourselves in facilitating learning,
mentorship,internship,and field trip experiences for local
schools and universities suchas:
Miami Beach High School
Miami-Dade County Public Schools
Florida International University's Chaplin School of
Hospitality &Tourism Management
University of Miami
TAB 3 APPROAC A AND ME THODO OG
INDUSTRY PARTNERSHIPS
0VG360
The OVG360 team is an active and engaged member of the national and international event industry and participates in
conferences,webinars,committees,educational and certificate programs,online discussion groups,and chapter meetings,
and provides content about the MBCC for inclusion in e-newsletters and publications.Investing in and expanding our
footprint throughout the industry is a key focus of OVG360.We are proud of our new strategic partnerships with MPI,PCMA,
Tradeshow Executive and Destination International.Our team maintains active memberships and engagement with the
following industry organizations:
MPI--Meeting Professionals International
PCMA -Professional Conventions &Meetings Association
IAEE -International Association of Exhibitions and Events
ASAE -American Society of Association Executives
IAVM -International Association of Venue Managers
FVMA -Florida Venue Management Association
Cvent
ESCA -Exhibition Services and Contractors Association
EIC -Events Industry Council (Three OVG360 MBCC employees have completed the "Sustainable Events Professional
Certificate",with additional staff members currently engaged in the course)
New membership:AIPC -International Association of Convention Centers
MI F)pcmaL/AEE?&Exhibition 'e
asae
The Center for Association Leadership
INTERNATIONAL
ASSOCIATION OF
VENUE MANAGERS
event ESCA
EXHIBITION SERVICES
&Contractors Association
events
industry
council EXCELLE NCE IN
CONVENTIONCENTRE
MANAGEMENT
LOCAL HOTEL RELATIONS
The GMCVB,GMBHA,Miami Beach Visitor and Convention Authority (MBVCA)and OVG360 MBCC's sales,marketing,
external relations and management teams jointly engage with the local hotel industry in a variety of ways:
GMCVB Partner Sales &Marketing Workshop for the local hospitality industry in July of every year
Hotel Taskforce Meetings
GMCVB Partner newsletter,GMBHA,MBVCA and MBCC monthly Community &Hospitality Industry newsletters
MBCC "Definite Event List"updated monthly and sent to the Miami Beach Hotel Community
The OVG360 MBCC team maintains close relationships with the local Miami Beach Hotels via calls,meetings,visits and
hospitality industry networking events
We also offer advertising opportunities for Miami Beach hotels on the MBCC website and include new hotel projects and
news in our social media posts
We collaborate with Miami Beach boutique hotels on offering our MBCC Meeting Package Special for corporate meeting
space
All roomblock and hotel booking requests for events at the MBCC are handled via the GMCVB team
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5.CUSTOMER SERVICE EXPERIENCE
OUR #1 PRIORITY:CLIENT AND
CUSTOMER RELATIONSHIPS
OVG360 is a service-oriented organization we understand
the importance of loyalty,client retention,and extreme
customer satisfaction.As part of our transition process,
we will conduct top-to-top calls,hold on-site meetings,or
make face-to-face visits with 100%of key accounts.Client
and customer relationships will always be our #1 priority.In
addition,we will also continue to strengthen the relation-
ships we have developed with your clients throughout this
procurement process and through our previous experience
at the MBCC.We have already learned what is important to
some of your key clients and will implement these priorities
in our management.We will work with these key clients to
assure them date and space protection.We will also create
a focus group with core clients to maintain close commu-
nication with them throughout the transition and develop a
close collaborative relationship with key stakeholders.
ACHIEVING OUR GOALS
THROUGH EXCELLENT
CUSTOMER SERVICE
Over the past years,our OVG360 team at the MBCC
has developed a comprehensive program to anticipate
and proactively take care of client needs,while staying
agile and versatile to respond to requests and issues
promptly.All departments work together with our onsite
venue partners and contractors to make every event a
success.The OVG360 team at the MBCC has engaged the
professional survey service company eAutoFeedback.
For FY22,the MBCC's response rate of 44.4%from the
directed survey approach compares very favorably to the
nationwide average response to unsolicited electronic
surveys,which is 4 to 8%according to eAutoFeedback's
FY22 MBCC Annual Customer Satisfaction Report".We are
proud of our overall customer satisfaction score achieved
by the MBCC teams on the eAutoFeedback report,
which includes OVG360 and venue partners.The overall
customer satisfaction score for FY22 was "Excellent"
(88.9%).
PEAK CUSTOMER SERVICE
PROGRAM
As industry experts,
OVG360 is committed
to building exceptional
experiences for guests.
Through our company-wide customer service program,
PEAK,venues have access to resources that are normally
unavailable if not for the corporate support OVG360 offers.
Additionally,best practices are shared between venues,
further adding to the support available to the Center.We
are committed to our concept of service transparency,
which is a process that will begin upon execution of our
agreement and build throughout the term of our relation-
ship with the City.
Customer service is at the foundation of who we are as an
organization.We are responsible for transforming events
into experiences,every day,with every action.PEAK is a
repeatable service model that allows us to embody our
company values by ensuring that every guest experience is
exceptional.
All employees are trained on the PEAK customer service
model.Managers are provided with talking points,
PowerPoint presentations,and marketing collateral to assist
with training.While many companies may say they have
a customer service program,ours truly goes above and
beyond to guarantee exceptional experiences.
We provide resources for managers to kick off their
pre-event or department meetings to remind employees
about PEAK we leverage this tool consistently,even when
the season gets busy.
TAB 3 APPROACH AND METHODOLOGY
PEAK HABITS
For our PEK Guest Service plan to be successful,employees must
0VG360
PEAK
..'.
demonstrate the following habits:
SMILE!Greet our guests verbally and with a smile as they come
into the facility.
Put aside all other tasks and FOCUS on our guests.Male our
guests your top priority.(No cell phones.smart devices,or
reading materials should be visible).
LISTEN to our quests while maintaining eye onlal and
expresslng a helpful attltude and tone of volce.
Ofter solutions and focus on what you CAN do.Find a way to
say YES.
KNOW our surroundings al yout assigned osiliont and
frequently ask questions
Have FUN and support your teammates.
THANK all our guests for coming
p
E
A
K
PEOPLE
People ore ot the core of our success.Embroce o
Positive Attitude.Display Professionalism.
EXPERIENCE
Our priority is creating memorable experiences.
ACTION
Toke action to provide a first class experience.
KNOWLEDGE
Be knowledgeable of your venue and events,aware of your
surroundings.and a master at your role.
TAKE ACTION TO DELIVER A MEMORABLE EXPERIENCE FOR ALL OF
OUR GUESTS BY PROVIDING A WELCOMING AND SAFE ENVIRONMENT.
CUSTOMER EXPERIENCE TRAINING &SURVEYS
At OVG360,we are clear on who we are and what we stand for.We believe in bringing a service-oriented,socially responsi-
ble approach to venue management.The way in which we do that is based on a culture focused on:
1.People
2.Service to our clients and our communities
3.A commitment to excellence in all that we do
Successful venue management always begins with our people.Our job is to recruit,develop,and consistently engage
the passion,imagination,and initiative of our employees.We will listen intently to understand the needs,concerns,and
expectations of our employees.We will consistently deliver training programs that meet those needs,thereby improving
our customer service capabilities,our collective managerial capabilities,and our commitment to a respectful,collaborative
workplace.We will measure our performance over time.
As part of the training process for our sales and marketing department,we factor in the unique needs and expectations of
all customer types,including corporate,trade show,and association.This begins with establishing a service-oriented culture,
encouraging staff to have a "Yes-first"mentality,and reinforcing a problem-solving,entrepreneurial mentality in our work.
We understand that corporate customers often have more "creative"demands,a higher need for urgency,and,often,more
willingness to pay for something special.By helping our team understand our expectations,we can be clear about how we
measure good performance and can hold people accountable,accordingly.
At every OVG360-managed venue,we conduct post-event customer surveys to ensure we are exceeding customer
expectations.The surveys cover a wide variety of subjects including food and beverage,communication,parking,cleanliness,
and more.Survey results are shared with our clients at the end of every year.
Many times,survey results are used to calculate potential incentive fees OVG360 may earn.Through employee engagement
surveys.secret shopping audits focused on customer service,client retention metrics,and overall operational profitability.
we will track and monitor the impact of our performance consistently....and use this data to inform the next round of training
programs.
TAB 3 APPROACH AND ME THODO OGY
6.PERFORMANCE
MEASUREM ENT
Efficient,effective and timely communication with the City
of Miami Beach (CMB)cannot be overstated,and OVG360
will continue to be proactive in providing reports to the
Contract Administrator and or other CMB Departments
dealing with all aspects of managing,operating and
maintaining the MBCC and its campus.OVG360 is
committed to continuously enhancing and upgrading our
data analytics capability and we are collaborating with
related industry associations,contractor partners and
vendors in order to increase the availability of visual data
dashboards,goal tracking reports and best reporting
practices.
OVG360 has instituted a number of performance,
evaluation,and control mechanisms at MBCC that define
overarching organizational goals,value,mission and
vision,and cascade downwards into all departments
and functions,so that every employee knows the goals
and objectives and how to contribute to reaching these
goals.Our leadership team at the MBCC has completed a
"Situational Leadership II Training"by The Ken Blanchard
Companies in Q1of FY23.The leadership team has
subsequently developed SMART goals for the organization
and for each department which we track and discuss in
monthly leadership meetings and within our departments.
Each department tracks a number of metrics that lather up
to the departmental SMART goals.
0VG360
As an example,the Marketing &External Relations
Department evaluates the following metrics as part of the
department's SMART goals objectives:
Website and Search Engine Optimization (SEO)
-Monitor Google Analytics performance on a weekly
basis.
--Evaluate site traffic and keywords,evaluate direct site
traffic,referral site traffic and social traffic yields.Track
and optimize conversion and hand-offs to sales team.
-Evaluate search visits (paid/unpaid),site bounce
rate,new visits,bounce rates,average page visits,
visit duration,conversions and unique search engine
yields.
Social Media Channels
-Monitor Sprout Social management platform daily.
-Evaluate and grow followers,likes,engagements,
impressions,performance,click-throughs to website
and conversions.
Paid Media Metrics
-Google Ads (impressions,clicks),Facebook/lnstagram
Ads (engagements,impressions and click-throughs),
and Linkedln (engagements.impressions,clicks).
-Ad vendor reports,referral and utm code tracking for
display banners and paid eblasts.
Earned Media Metrics
-Coverage report and media impressions reports from
agency/media tracking system.
Revenue Metrics
-Sponsorship increases.booking lead generation
increases,event type diversity.
Database Development
-Ongoing development of prospective event,meeting
and conference planner databases through website
sign ups,networking,data mining and referral
opportunities.
r
----
SET VISTA SALON B
CORPORATE AGREEMENT WITH
DATA COMPANY PLACER.Al
Placer.ai is a location analytics company that studies visit
trends,trade areas,and demographics,and provides a
platform that aggregates location data from users'mobile
apps usage.
The MBCC OVG360 team is now able to use this platform
to analyze visitor data for the MBCC and correlate to area
attractions and accommodations.We share and analyze
this data with the teams at the City of Miami Beach and the
GMCVB to enhance our joint efforts in order to generate
economlc Impact tor Miami Beach,review traffic patterns
and gain business intelligence for sales and marketing.
Here are a few data highlights:
Filters:The ability to filter out employees and filter by
different days of the week I times of the day
Custom Geofencing:The ability to create POi's within
your campus to see how different locations are trending
-Show the journey throughout the campus
Marketplace Datasets:Understanding the
demographic,psychographic,and geosocial datasets
about where you are pulling your customers from -
Spatial.ai data sets for more targeted marketing and
brand affinity
Visitor Origin:Targeted marketing on a zip code level of
where your customers are coming from and where you
competitors customers are coming from -The ability to
see how these marketing efforts are working in real time
with only a three-day lag time
Visitor Journey:Where else are your customers
shopping -Immediately before and after visiting your
locations and/or in a specific time frame
Sponsorship impact:The abiiity to measure how these
sponsorships are impacting the physical locations
following activations
Customer Success Manager:Dedicated point of
contact to help on board anyone who wants access and
act as an extension of your team to dive into specific
projects you are working on
OVG360 also actively participates in strategy and goal
setting meetings in conjunction with the GMCVB as
requested by the City of Miami Beach to achieve alignment,
perform an annual SWOT analysis,review competitors,
review goals progress,set future goals,and review rental/
building rates.We always want to ensure that we are not
duplicating our efforts and always finding ways in which to
streamline any processes.
While the reporting function is subject to continuous
communication and at times pivoting to meet certain
needs,we are continuing the following reports for the City
of Miami Beach as a starting point:
Annual Sales &Marketing Plan coordinated and
co-produced with the GMCVB in consultation with
appropriate internal/external stakeholders
Weekly Event booking updates by market category and
sales associates with GMCVB collaboration.
Monthly Management Reports (M M R):
Sales
Marketing &External Relations
HR/IT
Event &Guest Services
Venue Operations
Public Safety &Transportation
Finance
Venue Partners update (Sodexo Live!,Smart City
Networks,Everlast Productions,First Class Valet)
CSR/Sustainability
DEIB
Monthly Maintenance Report
Monthly Sales Report
Joint Monthly Sales Report with the GMCVB
Monthly Financial Reports &forecasting
MBCC &GMCVB Sales Activity Reports
Annual Budget Proposal
Event Resume and Daily Event Info
Capital Projects Updates
Press Releases and Monthly Coverage Reports
OVG360 hosts weekly production meetings where we
review upcoming event activity while reviewing past
events.Additionally,we host a bi-weekly senior leadership
meeting which addresses any high level matters that
require immediate attention.Both meetings include
our internal contract partners (Sodexo Live!,Everlast
Productions,Smart City and 1st Class Valet.
TAB 3 APPROACH AND METHODOLOGY
PERFORMANCE MANAGEMENT
OVG360 communicates financial and performance results
to the City of Miami Beach on a monthly,quarterly,and
annual basis via email communication,in-person meetings,
and the annual Planning &Budget process.OVG360
also communicates event and conference information for
upcoming events to important local tourism and hospitality
organizations and chambers of commerce.
In order to help track the success of our operation,
OVG360 implements several measurements and priorities
as Key Performance Indicators,or KPls,which will be
evaluated based on quantitative and qualitative goals that
include:
Results of customer survey scores
Achievement of event goals
Coordination and communication with the City of Miami
Beach
Sales revenue goals
Occupancy level,as compared to industry norms
Specific examples of other goals and priorities could
include the following:
1.Attract and host multi-day conventions,meetings,
consumer,tradeshow and other events that will bring
out-of-town delegates and attendee to the City and
County,thereby driving business activity and economic
impact within the City/County for hotels,restaurants,
entertainment and retail.
Key performance indicators:
-Multi-Day Non-Resident Conferences &Events
-Delegate Days
-Economic Impact (in collaboration with and as
tracked via the CVB's Economic Impact Calculator as
developed by Destinations International and Tourism
Economics for the entire industry)
2.Collaborate with the GMCVB on promoting Miami
Beach and Miami-Dade County as a Business and
Meetings Tourism destination.
Key performance indicators:
-GMCVB Regular Reporting
3.Attract meetings and events,consumer and trade
shows,and other events which are primarily geared to
attendees from the local area,which may or may not
require overnight accommodation at prescribed rates.
Key performance indicators:
-Events and Revenue
0VG360
4.Serve the public interest through potential community
rental use of the MBCC and campus during periods
when it is not booked for multi-day and signal day
meetings and events in non-peak time at prescribed
rates.
Key performance indicators:
-Community Events
-Participant Days
5.Promote,manage,operate,and maintain the MBCC
campus with high quality service and in a fiscally
responsible manner,including,without limitation,the
supervision of routine maintenance of the MBCC and
its campus.
Key performance indicators:
-Financial Results
-Stakeholder Satisfaction
6.External Relations:Engage with the local community
and industry.
Key performance indicators:
-Board of Director Seats:GMCVB,GMBH,LRBID and
MB Chamber and others
-Community involvement/engagement with
Neighborhoods
-Engagement with Ciy Center Campus partners -
Miami Beach Botanical Garden,Filmore,New World
Symphony,Holocaust Memorial
7.Industry Involvement and Engagement:
Key Performance Indicators:
-Memberships and/or engagement with:PCMA,IAEE,
ASAE,MPI,IAVM,ESCA,UFI,AIPC,etc.
8.Contract Management:
-Centralized control system for all business contracts:
Honeywell,SmartCity,Everlast,Liberty Elevators,Toro
Pest Control,etc.
VG360 RESPONSE T I 202333S-ND MANAGEMENT AND OPERATION OF MIAMI BEA PS9AM+c N vN o w«cENr ail
TAB 3 APPROACH AND METHODOLOGY
7.INNOVATION AT
MBCC
Over the 15-year tenure of OVG360's management,
operations and maintenance of the MBCC,we have
consistently and continuously improved the venue's
operating efficiencies,employed innovative practices in
venue management,developed new marketing and sales
tactics,stayed up-to-date on evolving trends,and managed
the venue with a focus on exceeding the City of Miami
Beach's expectations.Our success has been reflected
through various industry awards,partnerships,relationships
and an excellent customer satisfaction score.
In our infancy of MBCC operations,OVG360 built strong
relationships with the City of Miami Beach Departments,
local community and hospitality industry.We continued
all legacy client contracts,such as Art Basel Miami Beach
and Design Miami,while also developing new business.
OVG360 developed and published a new website for
the MBCC in 2015 as part of a nation-wide corporate
agreement,that provided financial savings and efficiencies.
TRANSFORMING THE MBCC
DURING 2015-2020
Starting in 2015 the OVG360 team worked hand-in-hand
with the City of Miami Beach,Fentress Architects and
a variety of construction contractors to implement the
$640 Million renovation and expansion.This renovation
and 200,000 sq feet of additional space included newly
imagined exhibit halls,meeting rooms,pre-function
and support spaces such as loading docks,kItchons
bathrooms,systems,and exterior areas,and was expanded
to accommodate a new grand ballroom and meeting
space.Approximately 500,000 sq.ft.of exhibit hall space
was maintained.Halls were reconfigured so they could be
subdivided into four halls from East to West.The goal was
to accommodate and attract new international and national
events,meetings,tradeshows and conventions assuring
the MtlCC's significance as one of the largest visitor draws
for the South Florida region while also competing on a
global scale more than ever before.Our team was success-
ful in not only working through the construction but also our
flexibility and ability to host Art Basel Miami Beach during
construction.
This transformation was designed to enable the MBCC to
keep up with the demands of the competitive national and
international convention community,while new outdoor
0VG360
public spaces Pride Park and Collins Canal Park created
natural,more sustainable surroundings and walkability;
seamlessly connecting the MBCC and the city's adjacent
cultural district,neighborhoods and hospitality partners.
Key elements of the design included installing reduced
flow water fixtures,sun shading the exterior perimeter
of the building,daylighting the public spaces,using high
efficiency LED lighting in meeting rooms,using occupancy
light sensors throughout the building,saving 200 existing
trees and planting new canopy trees,and reducing energy
consumption by about 15%.The teams achieved LEED
Silver Certification from the US Green Building Council as
part of the venue's $640-million-dollar expansion project
which includes many environmentally-friendly features.
NEW ERA OF INNOVATION
UNDER NEW LEADERSHIP
GENERAL MANAGER,FREDDIE
PETERSON 2018-CURRENT
Following a two-decade tenure at the Massachusetts
Convention Center Authority (MCCA)and its five proper-
ties,Freddie Peterson joined the team in 2018 to oversee
day-to-day operations and management of the $640M
re-imagined Miami Beach Convention Center (MBCC)and
most recently its 10-acre City Center Campus.
As a seasoned and innovative convention and hospitality
executive,Mr.Peterson provides strategic leadership to
the MBCC and its City Center Campus while managing and
coordinating the goals,objectives and policies of these
City of Miami Beach assets.His commitment to customer
service and excellence in event operations further compet-
itively positions Miami Beach and Miami in the national and
international meetings,convention and events industries.
Mr.Peterson is an integral part of the Miami Beach
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TAB 3 APPROACH AND ME THODO OG
community.He is a member of the Board of Directors at
the Greater Miami Convention &Visitors Bureau (GMCVB),
Miami Beach Chamber of Commerce (MBCC),Greater
Miami and Beaches Hospitality Association (GMBHA),
Lincoln Road Business Improvement District (LRBID)and the
Academy of Hospitality and Tourism (AOHT).Mr.Peterson
is active within many industry associations including FVMA,
IAEE,PCMA,IAVM,ESCA,AIPC,IAEE and UFI.He currently
serves on the Board of Directors for the Exhibition Services
&Contractors Association (ESCA)and Florida Venue
Managers Association (FVMA).He has also served on the
Board of Directors and a variety of committees within the
International Association of Venue Managers (IAVM),IAVM's
Foundation and ESCA.
When Mr.Peterson took charge,he understood that the
renovation and expansion project gave us the ability to
host high-profile and quality events from around the globe
while taking us to the next level across the board.He
began building a best-in-class team for the first-class venue
in the world-class destination Miami Beach.
With the completion of the renovation and expansion
project in FY19 the MBCC hosted the American Health
Information Management Association (AHIMA)as its first
citywide event on September 26,2018,and a couple of
months later we hosted our marquee event,the world-re-
nowned Art Basel Miami Beach,which attracted more than
90,000 attendees from around the world.
The new sales and marketing teams worked closely with
the GMCVB,VCA and City of Miami Beach to develop
a new brand identity and design,reimagine a new brand
campaign,and develop a new sales and marketing
materials for the newly renovated and expanded MBCC.
FY19 FINANCIAL REPORT FOR
PERIOD COVERING 10/1/18 TO
9/30/2019
For FY ending 9/30/19,the MBCC hosted 38 revenue-gen-
erating events with an attendance of 422,600.
For FY19,the MBCC (including venue partners Smart City,
Centerplate and Prestige AV)generated a total net revenue
of $10,891,000.Total operating expenses amounted to
$15,391,000,not including City of Miami Beach billed costs
such as property insurance.
0VG360
INNOVATIVE AND SUCCESSFUL
PANDEMIC RESPONSE -FY20
In FY20,the MBCC team successfully navigated a difficult
year,which saw us still in construction as the venue's event
space increased from 1.2 to 1.4 Million sq.ft.while coping
with the global pandemic.During this time we proudly
supported the community as an Alternate Care Facility for
the State of Florida Department of Emergency Management
through the second half of the 2020 fiscal year.
The "MBCC Ready"reopening plans detail the rigorous
venue health and safety measures developed and
deployed to reduce the risk of transmission and return to
live events,highlighting the venue's 1.4 million square feet
of flexible event space to achieve social distancing and
approximately 109 acres of surrounding green space to
support outdoor activities.
The pandemic severely impacted the MBCC's ability to host
events.Despite the challenges,the MBCC was able to host
21 events with 240K attendees in FY20,including the Super
Fan Bowl Experience 2020.
Other accomplishments include the recent GBAC Star
Facility Accreditation,providing comprehensive cleaning
and disinfection protocols with third-party validation,and
consistently following all CDC Health &Safety Guidelines.
We are also proud of advancing our resiliency program with
the City of Miami Beach's Sustainability Department.
During the pandemic,dozens of workers began staggered
12-hour shifts to construct the field hospital on campus as
the Army Corps aimed to deploy 450 operational care pods
by April 21.The 250,000 sq.ft.hospital included 400 10x10
ft.general care pods and 50 negative-pressure intensive
care pods.Sized at 15x15 ft.,the ICU pods could house two
patients each.The facility was staffed with doctors,nurses,
respiratory therapists,and medical personnel as well as
Florida National Guard medical team members.
The MBCC joined 17 other venues converted by the Army
Corps across the nation,contributing to more than 15,000
beds and medical facilities in support of hospital overflow.
In addition,a COVID-19 Tasting Facility opened to the
public on the Miami Beach Convention Center campus on
Convention Center Drive in May 2020.
The MBCC established the internal MBCC Recovery Task
Force in order to develop and implement fundamental
practices and procedures which adhere to local public
health recommendations (including those from the City
of Miami Beach,Miami Dade County,State of Florida,
TAB 3 APPROACH AND ME TH ODO.OG)
CDC and WHO),while also incorporating venue industry
best practices and recommendations from Spectra Venue
Management,Centerplate,Smart City Networks,Everlast
Productions,and 1st Class Valet.
Prior to the development of the Reopening Plan.the Task
Force released the MBCC's Recovery Plan (comprised of
guiding principles &metrics,as well as venue measures),in
support of practices that protect public health and pave the
way for a safe return to live events.
The MBCC adopted the "MB Standard,"a program
developed by the City of Miami Beach to support area
businesses as they reopened by safeguarding employee
health to restore consumer confidence.
The Health and Safety Screening process applied to all
MBCC employees as well.In conjunction with the screening
process,the center implemented a mask mandate following
the CDC guidelines,and complying with regulations
imposed by the City of Miami Beach.
FY20 FINANCIAL REPORT FOR
PERIOD COVERING 10/1/19 TO
9/30/20
The pandemic significantly impacted the Miami Beach
Convention Center's (MBCC)ability to host events and
generate revenue in FY20.
For FY ending 9/30/20,the MBCC hosted 21 events with an
attendance of 240,000.The MBCC was an Alternate Care
Facility for the State of Florida Department of Emergency
Management from April through October 2020.Revenue
collected for the ACF amounted to $3,290,036 for FY20
plus a remaining $442,576 for October 2020.
For FY20,the MBCC (including venue partners Smart City,
Everlast Productions,and Centerplate)generated a total
net revenue of $14,481,000.
Total operating expenses amounted to $16,810,000,not
including City of Miami Beach billed costs such as property
insurance.
ONGOING INNOVATIVE PANDEMIC
RESPONSE-FY21
The MBCC team successfully managed a difficult year
coping with the global pandemic.We proudly supported
the community as an Alternate Care Facility for the State
of Florida Department of Emergency Management through
the beginning of the 2021 fiscal year,donated over 1 million
meals for seniors,and hosted Covid-19 testing sites along
Convention Center Drive.
0VG360
Leadership was able to keep operations going in spite of
being forced to reduce staff by focusing on transferable
skills and implementing rigorous Covid-19 health and safety
protocols.The pandemic severely impacted the MBCC's
ability to host events.However,the sales team was able to
pivot and go back to basics in their approach to booking
events.Despite the challenges,the MBCC was able to host
17 events with 77K attendees in FY21,of which,the MBCC
was the very first convention center in the US to host a
major medical event during a global pandemic.
COVID-19 RESPONSE PLANS
Recovery Plan
Reopening Plan and video (deployed health
ambassadors)
Bi-weekly testing (alignment with MB Standard)
GBAC certification
Videos of Centerplate operations and Spectra
performing health &safety checks
Contract partners plans
Client plans
Miami-Dade County approval of plans
MEASURES &IMPLEMENTATIONS
MBCC converted to an Alternate Care Facility (ASF)from
April to October 2020.
Bi-weekly staff testing (exceeded the Miami Beach
Standard).
Robust signage plan and hand sanitization stations -
front and back of the house.
Public service announcements (during move-in and
move-out)regarding protecting our collective health..
Participation in the City of Miami Beach Race to Trace
program.
Pandemic compliance advisors (health education
services).
Retrofitting a ballroom into an art deco studio serving
as a hybrid,podcast,webcast,commercial,broadcast
space.
Ongoing PR and social media communications with
customers,the City of Miami Beach,and GMCVB.
Installing new High Efficiency MERV Filters and
permanently hiring HVAC technicians to comply with
CDC Guidelines.
AB 3 APPROACH AND ME THODO OGY 0VG360
NEW HYBRID EVENTS TECHNOLOGY
The Miami Beach Convention Center was proud to unveil its new Art Deco Studio aka Art Deco Ballroom,developed by
OVG360 in partnership with Everlast Productions and Smart City Networks to support the production of hybrid events at
the reimagined venue.The event world changed due to the pandemic,with show organizers using the latest technology to
support hosting events safely while still maximizing their attendance and brand reach.The Art Deco Studio streamlines the
event planning process while alleviating participant travel.Event segments are produced in real-time or as digitally mastered
recordings.Streams are launched live or on-demand through popular platforms.
EVENTS
In the midst of a global pandemic,the MBCC had the privilege of hosting key events,including the below:
The Aesthetic Society Convention was the first major medical event to be hosted in the U.S.since the outbreak of the
COVID pandemic.
Greater Miami Convention and Visitors Bureau Annual Meeting-October 20,2020,the first MBCC event during COVID.
Miami Condo &HOA Meeting &Tradeshow February 3-4,2021
Jewelers International Showcase (Reed Exhibitions)-March 21-23,2021
BEC Productions Recession Proof Conference April 9-10,2021
The Aesthetic Society Convention April 30-May 2,2021
Greater Miami Convention and Visitors Bureau State of the Industry Conference -May 6,2021
Academy of Hospitality &Tourism Board Meeting June 3,2021
Peru General Elections June 5-6,2021
Technology Marketing Corporation IT Expo-June 22-24,2021
Swim Show July 9-13,2021
Cabana July 8-11,2021
Catersource (lnforma Markets)July 19-23,2021
Miami Cosmetic Surgery (lnforma Markets)-August 26-28,2021
FIME (lnforma Markets)-August 30-September 2,2021
Florida SuperCon (Reed Exhibitions)September 9-12,2021
International Floriculture Expo-September 16-19,2021
Seatrade Cruise Global (lnforma Markets)September 27-30,2021
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TAB 3 APPROACH AND METHODOLOGY
FY21 FINANCIAL REPORT FOR
PERIOD COVERING 10/1/20 TO
9/30/21
The pandemic continued to significantly Impact the Miami
Beach Convention Center's (MBCC)ability to host events
and generate revenue in FY21.
For FY ending 9/30/21,the MBCC hosted 17 revenue-gener-
ating events with an attendance of 77,100.
The MBCC also was an Alternate Care Facility for the State
of Florida Department of Emergency Management during
the first year of the pandemic up until the month of October
2020.
For FY21,the MBCC (including venue partners Smart City,
Everlast Productions and Sodexo Live!)generated a total
net revenue of $4,151,000.
Total operating expenses amounted to $8,608,000,nol
including City of Miami Beach billed costs.The MBCC
closed the fiscal year with a final net income (loss)of
($4,457,000).
REINVENTING OPERATIONS DURING
POST-PANDEMIC DEMAND -FY22
The MBCC team successfully managed a record-breaking
year,scaling up quickly to meet the pent up demand of
the pandemic years that manifested itself in early 2022
after the Covid-19 health mandates were lifted in South
Florida and Miami Beach.The MBCC hosted 67 events with
approximately 536,000 attendees in FY22.
OVG360 at the MBCC is now also being tasked with main-
taining campus assets (via City of Miami Beach contract
amendment):Pride Park,Collins Canal Park and the Carl
Fisher Clubhouse (jointly with Sodexo Live!and now under
new name:Rum Room &Venu).
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0VG 360
The Sales team was scaled up to 5 sales staff during
FY22,and the Marketing &External Relations Team was
completely rebuilt starting from Dec 2021 with 2 staff plus
one intern (added in summer FY22).OVG360 hired high
caliber and industry-experienced staff for these teams
who reinvented sales and marketing processes for the
MBCC and built an efficient and successful sales pipeline
and increased brand equity for the MBCC.The Marketing
team rehired the local integrated agency Deep Sleep and
focused on developing new post-pandemic high quality
and innovative content asserts,photo,and video.
Other accomplishments include earning five prestigious
industry recognitions:the "Silver Stella"(Northstar Meetings
Group),the "Centers of Excellence Award"(Exhibitor
Magazine),"Smart Stars 2022"(Smart Meetings Magazine),
"Prime Site Award"(Facilities &Destinations),and "Reader's
Choice Award"(ConventionSouth).
The MBCC continues to be recognized for its ongoing
expansion and improvements to its outdoor spaces and
extensive campus after having completed a $G40 Million
expansion and renovation in 2020.The reimagined MBCC
is a state-of-the-art venue,with 1.4 Million sq.ft.of flexible
event space,the largest ballroom in South Florida and
approximately 10 acres of open green spaces encompass-
ing Collins Canal Park and Pride Park.The MBCC Campus
now includes two new event spaces that opened in early
2023:Venu,a space for elegant private events and upscale
meetings,and Rum Room,a 1920s restaurant with an
enticing tapas-style menu and local South Florida rums.
Furthermore,our new connected Grand Hyatt headquarter
hotel is slated to open in 2026,and construction site
preparations are well under way.
In addition,we collectively focused on accelerating our
corporate social responsibility (CSR),sustainability,accessi-
bility,and diversity,equity,inclusion,and belonging (DEIB)
initiatives.We are proud of our accomplishments including
donations,composting,and new DEIB and accessibility
programs.
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TAB 3 APPROACH AND METHODOLOGY
INTERNAL MBCC COMMITTEES ARE
KEY DRIVES FOR INNOVATION:
Diversity,Equity,Inclusion and Belonging Committee (DEIB:)
OVG360's Director of Public Safety &Transportation
took over the chair position of the DEi committee and
subsequently added "Belonging"to the focus.The MBCC
is proud to have a DEIB committee as a voluntary,em-
ployee-led group.This committee develops local DEIB
initiatives to support our diverse team members and to
serve the communities we are active in.Initiatives include
volunteering opportunities,celebrating dates and months
of cultural importance,and developing tools and initiatives
to increase employee satisfaction and engagement.
OVG360 employs a highly diverse staff at the MBCC,with
employee demographics mirroring the diversity of the
Miami-Dade region.
Corporate Social Responsibility/Sustainability Committee
OVG360's new Director of Marketing &External Relations
at the MBCC took over the chair position of the CSR
committee and rebuilt it to focus on sustainability
innovation,closely collaborating with Sodexo Live!and
the City of Miami Beach's Sustainability Department.The
mission of the MBCC CSR/Sustainability Committee is to
create a culture of ethical responsibility and sustainability
at the MBCC in which the entire network of MBCC staff,
partners,vendors and clients are aware of,engaged in,
and committed to advancing environmental and social
sustainability through education,research,innovation,
communication,operations,and community/industry
collaboration.
ENVIRONMENTAL SUSTAINABILITY:
The MBCC is committed to supporting sustainability and
climate change actions as part of its corporate social
responsibility program,as well as resiliency initiatives in the
City of Miami Beach and Miami-Dade County.We do this by
incorporating environmentally friendly building features and
sustainable business practices for all meetings,tradeshows,
events,conferences,and conventions.Focus topics include
waste,recycling,energy efficiency,renewable energy,food
waste,composting,event donations (Conventions CARE),
and green building features.
0VG 360
SOCIAL SUSTAINABILITY:
The CSR Committee is committed to supporting a culture
of inclusivity,wellbeing,and caring at the MBCC.The
committee discusses social and education related causes
and coordinates staff volunteering and mentorship
programs for students and disadvantaged career seekers.
The CSR Committee encourages all members and MBCC
staff to obtain the EIC's "Sustainable Event Professional
Certificate."The committee also collaborates/coordinates
with the internal DEIB Committee and ADA Taskforce,
OVG360's Supplier Diversity program,and MDGLCC's Pink
Flamingo LGBTQ+efforts.
Focus topics include college collaboration (FIU),local
high school summer internship/job shadowing programs,
non-profits/charities,cross-collaborate with DEIB and
Accessibility efforts,and "Conventions CARE"donations to
non-profits.
FY22 INNOVATIVE
ACCOMPLISHMENTS:
Discussed and documented all current sustainability efforts,
published online webpage,fact sheet and presentations,
and communicated efforts on social media and press
releases.Educated staff and offered the EIC SEPC
certificate to members and staff,helping two staff members
obtain the SEPC certificate.Relaunched Convention CARE
and created all needed documents and flyers,coordinated
Conventions CARE donations.Discussed food waste
reduction,researched composting,started working with
Replenysh aluminum recycling program,worked with
clients on tracking and reporting,researched and initiated
renewable energy discussions with FPL,invited clients for
sustainability visits (Inform a,Art Basel).
Organized and coordinated volunteer beach clean ups,
invited FIU for collaboration meeting,and assisted HR
with student programs and career fairs.Collaborated with
GMCVB on advanced communications and awareness
creation.Collaborated with OVG360 and SodexoLive!
corporate sustainability committees and programs.Joined
IAVM Sustainability Committee and GMBHA Sustainability
Committee.Researched and drafted Sustainability
Guidelines &Policy for the MBCC.
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IAB 3 APPROACH AND METHODOLOGY 0VG 360
MAJOR FULL CAMPUS EVENTS
Discover Boating Miami International Boat Show
(artual event)
Bitcoin 2022 Convention
Art Basel Miami Beach Design Miami (annual event)
OTHER KEY EVENTS
ViVE HLTH 2022 Conference and Expo
IDEA 2022
Florida Supercon
Jewelers International Showcase
Seatrade
American Academy of Periodontology
FIME
Aspen Ideas Climate Summit
Bronner Brothers Beauty Show
Miami International Auto Show
Air Carqo Forum
Senior Bingo Nights,Senior Summer Bash,Senior
Holiday Celebration,Graduations,Playground
FY22 FINANCIAL REPORT FOR
PERIOD COVERING 10/1/21 TO
9/30/22
The MBCC hosted 67 events in FYE 9/30/22 vs.the 50
events that were budgeted for the fiscal year.In addition,
the MBCC also realized expense savings in non-personnel
areas such as contract maintenance agreements as well as
savings in personnel costs as the full-time organizational
chart was gradually filled in during the fiscal year as we
were still dealing with COVID-19 matters..
For FY22,the MBCC (including venue partners Smart City,
Everlast Productions,and Sodexo Live!)generated a total
net revenue of $21,543,000.Total operating expenses
amounted to $19,313,000,not including City of Miami Beach
billed costs (such as property insurance).
ECONOMIC IMPACT
Supporting the community and generating tens of millions
of dollars of economic impact for the City of Miami Beach
and Miami-Dade County,its residents and businesses are
important aspects of the MBCC's mission.
REVUE BUILDING IMPROVEMENT/
RESTORATION PROJECTS
A rooftop fire occurred in November 2021,which the
OVG360 team successfully managed to contain with the
amazing assistance from the Miami Beach Fire Department
and a variety of of City of Miami Beach Departments.We
were actually hosting two events and had them both fully
functional the next day after working around the clock.
This has resulted in repair needs that have been ongoing.
OVG360's Venue Operations Team and its service
contractors continue to work on venue improvement
projects,energy efficiency programs,trainings,daily,
monthly and annual maintenance programs and overall
care and monitoring of the entire MBCC Campus.
Together with the City of Miami Beach,local hospitality
partner organizations such as the GMBHA and VCA,as well
as the GMCVB,the MBCC generates sustained income
for hotels,restaurants,businesses,museums,parks and
attractions as well as direct and indirect (resort taxes)
revenue for the City of Miami Beach.The MBCC also play a
very important role in providing tens of thousands of jobs.
The economic impact provided by the top 30 events in
FY22 was approximately $264 million,calculated using
Destination lnternational's Economic Impact Calculator
(EIC).The EiC measures the economic value of an event
and calculates its return on investment to local taxes.
CAPITAL FY22 (CAPEX)-
COMPLETED PROJECTS:
Replacement of rubber walls,eastside
Chilled water piping jacket installation
Collins Canal Park re-landscaping
Floor scrubber acquisition
Chiller IInes project between MBC and City Hall
40-year Recertification
Electrical &Structural phase completed
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TAB 3 APPROACH AND METHODOLOGY
A C C E L E RATED INNOVATION
D U R IN G C U R R E N T F Y 2 3
The OVG360 Team at the MBCC is focused on expanding
our staff's knowledge,tapping into added resources
from our corporate OVG360 network (such as OVG360's
sustainability and marketing technology programs)and in-
creasingly engaging with industry associations to advance
our team's ability to innovate and maintain a competitive
advantage.
We are certifying more staff than ever via the Event
Industry's Council (EiC)Sustainable Event Professional
Certificate.
We are putting a big emphasis on technology innovation
in FY23 and have added an IT Manager who has been
upgrading our internal business systems.Furthermore,
we are actively upgrading our Momentus Technologies
EBMS platform (event management tool)and vendor
systems and dashboards.We have been closely
working with the City when it comes to a computerized
maintenance management software system,Corrigo.
All of this allows our team to enhance data analytics
capabilities and create further efficiencies year over
year.
Thanks to our robust industry relations,we are also able
to offer a one-day venue safety and security training led
by a leading IAV M expert (International Association of
Venue Managers)to local hospitality,security,and law
enforcement groups.
Our Venue Operations Team is currently optimizing our
Energy Efficiency Operating Procedures to adjust for
increased energy efficiency and advanced sustainability
program efforts,with a look forward towards LE E D Gold
certification.
Our teams are focusing on keeping the MBCC and its
campus including Pride Park,Collins Canal Park,Rum
Room and Venu in pristine condition to ensure meeting
and exceeding the standards set by the City of Miami
Beach.
We are actively working on developing new processes
and collaborating with our venue partners,contractors,
and clients to achieve aggressive waste reduction and
energy reduction goals as per new industry standards
and trends.
0VG360
NEW WEBSITE &DIGITAL CONTENT
The OVG360 marketing team has hired Miles
Partnership (a leading agency for website and digital
marketing for the CVB and hospitality industry who
is also the digital agency of the GMCVB).Miles was
contracted in October 2022 after an extensive RFP
process that involved a stakeholder selection committee
made up of members from the City of Miami Beach,the
GMCVB,OVG360 corporate marketing,and the MBCC
Marketing Team.Miles was tasked with rebuilding
the website from the ground up with state-of-the-art
technology optimized for user-friendliness and Google
search.The new website launched on time/scope/
budget in April 2023.
OVG360 reimagined the website with colorful and
inspiring visuals,factual information,and storytelling that
showcases the MBCC,its campus and the Convention
Center District within the beautiful setting of the world-
famous Miami Beach.
Miles and the MBCC Marketing team have collaborated
with the City of Miami Beach and the GMCVB to align
the new MBCC website design and creative concept
with the new Miami Beach Brand Campaign "Find
Your Wave."The new GMCVB website (launched in
December 2022)and the current MBCC brand identity
incorporate the Miami Beach ocean-theme and MBCC
architectural theme,arts and culture (inspired by design
elements from Pride Park and exterior venue art),and
luxury &innovation.
Prominently incorporated diversity,sustainability,and
accessibility into the redesigned website.
Created landing pages for all target audiences such as
planners,exhibitors and attendees with more relevant,
granular information and inspiration.Examples include
guides to galas,weddings,and coporate meetings at
the MBCC,as well as other useful information.
Developed editorial content for the website,like articles
that support the audience landing pages and drive
increased organic traffic to the website for relevant
keywords.
Worked with the GMCVB on development and
sharing of interactive tools for the website such as the
interactive map of the MBCC Campus and District,as
well as 360-degree virtual tours.
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0VG360
Added social media shareability and lnstagram galleries curated by the GMCVB's Crowd riff technology platform.
Added communications and engagement tools to the website such as meeting planner toolkits and downloadable e-guides
and fact sheets
Developed a newly updated photo library and video content with agency Deep Sleep,marketing staff,and GMCVB.
Focused on Search Engine Optimization (SEO)for the entire website to position each page and all editorial content for
relevant and long-tail search keywords from all audience groups on Google to generate quality organic traffic,leads,and
sales conversions.
Currently making progress on website integration projects designed by the GMCVB and the MBCC marketing teams,
including a fully interactive floorplan tool through a third-party vendor.The vendor Concept 3D is currently shortlisted.This
interactive floorplan integration is funded by the GMCVB and the technology will be available on both the GMCVB website
and the MBCC website for sales and marketing support.
Leveraged OVG360 national advertising and strategic partnerships with MPI and PCMA.
During the current FY23,the marketing teams have worked closely together on aligning the developments of the new
GMCVB meetinqs website section and the new MBCC website.Both websites have been built by the same digital agency:
Miles Partnership,a leading website and digital agency for the CVB and hospitality industry.This allowed for great synergies
and efficiencies,as the MBCC team was able to incorporate several interactive features from the GMCVB website such as
the Convention Center District Map,360 virtual tours,and lnstagram galleries from Crowdriff into the MBCC website without
added costs.
SALES LEAD GENERATION &
BOOKINGS
The website's lead generation/RFP form generates a
substantial amount of leads for the sales team and the
new OVG360 marketing team has been very successful
in optimizing the lead acquisition process and tracking
lead sources via Google Analytics.
-FY21:180 leads received via the website's RFP form
-FY22:360 leads received via the website's RFP form
-FY23:targeting 360 leads and pacing ahead with 265
leads as of May 2023 via the website's RFP form
The MBCC OVG360's Sales team has already reached
and surpassed the its FY23goal for Priority 3 bookings
in May 2023 and has been able to source more and
more Priority 2 leads (adding new lead sources into the
mix for the GMCVB sales team to service and close).
Thanks to a stellar focus on client relationship building,
OVG360's MBCC sales team has already acquired ad-
ditional annual event bookings from lnforma Markets
(currently hosting six annual events)and we are able to
increase global bookings thanks to increased international
demand and our OVG360's sales and marketing teams'
skills in handling global clients (Europe and Latin American
language skills and cultural heritage knowledge).
We are proud of our FY23 line-up of industry awards which
are a testament to our collective success:
AWARDS 2023 (ONGOING)
"Smart Stars 2023 Award"by Smart Meetings Magazine
"Distinctive Achievement Award 2023"by Association,
Conventions &Facilities Magazine (embargoed until
September 2023 print issue)
"Best Practice Recognition"for UFl's (Global Association
for the Events Industry)"Category:Sustainability
Development"(embargoed;coming out in July)
"2023 F&D Prime Site Award"by Facilities &
Destinations.(embargoed;announcement in SuperBook
coming out in July)
Current Finalist for Stella Awards by Northstar Meetings
Group (announcement in October)
Entrant for "Centers of Excellence Award -Exhibitor
Magazine"(entered in May 2023;waiting on result)
'VC.J60 RESPO\ISE ~,_.,BID 202·L,33+n W-\NAGE''v1E'ff ANG OPERi1T10r--,"MIAMI BEA,.>-1 c,',,VvF~FION c ENffR II
EXCEPTIONS
EXCEPTIONS
OVG360 takes the following exceptions to Solicitation 2023-338-ND Management and Operation of Miami Beach Convention
Center Campus,as requested in Section 0200 Section 13 of the ITN:
Section 9.3,Byrd Anti-Lobbying Amendment Certification Form:If selected,OVG360 proposes utilizing our previously
negotiated Agreement with updated business terms,as appropriate,and reasonable updates to outdated legal terms from
both parties.
Section 10.4,Suspension and Debarment Certification:OVG360 would first need to determine what,if any 'covered trans-
actions'would apply to the Agreement before agreeing to comply with the requirements of 2.C.F.R.pt 180,subpart C and 2
C.F.R.pt.3000.
Section 0100;4.Scope of Services Required:
Subsection Management:Property or other taxes on the site itself not related to the payment of fees under our
management contract should be excluded from OVG360's responsibility to pay all federal,county,city,and state taxes
arising as a result of the contract.
Subsection Management.·OVG360 find the provision implying the City's right to terminate the Agreement if the proposer
does not take appropriate action to remedy undesirable practices to be broad and vague.Instead of termination for
material breach within a reasonable cure period should be included in the final Agreement.
Subsection Management:Any drug testing requirement should be in accordance with applicable laws.
Section 0200;Formal Solicitations Terms &Conditions -Goods and Services:
OVG360 will negotiate in good faith,based on precedent,the full terms and conditions applicable to our performance of
services if awarded the contract with the City.These standardized and sometimes inapplicable Terms &Conditions will be
replaced with those included in our final agreement.Accordingly,we have not taken exception to every term that would not
apply,but have included only specific exceptions as they may relate to our services/subsequent agreement.
Section 3;OVG360 should be permitted to assign the contract in connection with the sale of all,or substantially all,of our
assets,or in connection with a merger.
Section 4;OVG360 takes exception to any termination for convenience clause and would negotiate a mutual termination
for breach similar to what is included in our current agreement.
Section 6;OVG360 should not be held liable for failure to execute a contract following acceptance.We will negotiate in
good faith and fully anticipate reaching terms if selected.
Section 14;OVG360 agrees to comply with Florida public records law only to our operations at the MBCC and its Campus
if selected.
Section 16.f;OVG360 takes exception to the City's ability to unilaterally reduce or suspend payment obligations for force
majeure.We view the force majeure included in our current agreement as a fairer approach to force majeure.
Section 17.OVG360's indemnity should be limited to third-party claims and should include reasonable carve outs on our
liability based on the City's negligence or failure to perform.
Section 41;OVG360 believes any termination clause should be mutual and include reasonable cure periods for either
party,not just at the discretion of the City.We find our current termination clause to be suitable.
Section 42;OVG360 takes exception to any termination for convenience.
'>V(·}(,0 •'IESP();-JSE T 811>,o:n--BH\J[J \I \i'JA(,HVl'--N I ,\l•ll OPERA II(f.J v'°lvll•\MI BEAcH C ),NEI')[1O1\J,El')Thi II
City of M iam i Beach
BID SUBMITTAL QUESTIONNAIRE
Bid 2023-338-ND
SECTION 1 -BID CERTIFICATION FORM
This document is a REQUIRED FORM that must be submitted fully completed and submitted.
Solicitation N o:
Bid 2023-338-ND
Solici tation Tille:
Management and Operation of Miami Beach Convention Center ampus
BIDDER'S NAME:Global Spectrum,L.P.,d/b/a OVG360
NO.OF YEARS IN BUSINESS:24 NO.OF YEARS IN BUSINESS LOCALLY:NO.OF EMPLOYEES:
15 30,000
OTHER NAME(S)BIDDER HAS OPERATED UNDER IN THE LAST 10 YEARS:OVG Facilities,Spectra,Global Spectrum
BIDDER PRIMARY ADDRESS (HEADQUARTERS):150 Rouse Blvd.
CITY:Philadelphia
STATE:PA ZIP CODE:19072
TELEPHONE NO.:215-952-5723
TOLL FREE NO.:n/a
FAX NO.:267-455-0073
BIDDER LOCAL ADDREss.1901 Convention Center Drive
CITY:Miami Beach
STATE:FL ZIP CODE:33139
PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT:Peter Zingoni
ACCOUNT REP TELEPHONE NO.:203-241-9618
ACCOUNT REP TOLL FREE No..nla
ACCOUNT REP EMAIL:pzingoni@oakviewgroup.com
FEDERAL TAX IDENTIFICATION NO.:59-3599248
By virtue of submitting a bid,bidder agrees:a)to complete and unconditional acceptance of the terms and conditions
of this document and the solicitation,including all addendums specifications,attachments,exhibits,appendices and
any other document referenced in the solicitation c)that the bidder has not divulged,discussed,or compared the
proposal with other bidders and has not colluded with any other bidder or party to any other bid;d)that bidder
5/19 /2023 10 :26 AM p.5
City of Miami Beach Bid 2023-338-ND
acknowledges that all information contained herein is part of the public domain as defined by the State of Florida
Sunshine and Public Records Laws;e)if bid is accepted,to execute an appropriate City of Miami Beach document for
the purpose of establishing a formal contractual relationship between the bidder and the City of Miami Beach,Florida,
for the performance of all requirements to which the bid pertains;and f)that all responses,data and information
contained in the bid submittal are true and accurate.
The individual named below affirms that s/he:is a principal of the applicant duly authorized to execute this
questionnaire,and that the contents of said document(s)are complete,true,and correct to the best of his/her
knowledge and belief.
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
5/19/2023 10:26 AM
Signature of Bidder's Authorized
Representative:
p.6
City of Miami Beach Bid 2023-338-ND
SECTION 2 -ACKNOWLEDGEMENT OF ADDENDUM
After issuance of solicitation,the City may release one or more addendum to the solicitation,which
may provide additional information to bidders or alter solicitation requirements.The City will strive
to reach every bidder having received solicitation through the City's e-procurement system.
However,bidders are solely responsible for assuring they have received any and all addendum
issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the
bidder has received all addendum released by the City pursuant to this solicitation.Failure to
obtain and acknowledge receipt of all addenda may result in proposal disqualification.
Enter Initial to Enter Initial to Enter Initial to
Confirm Confirm Confirm Receipt
Receipt Receipt
Addendum 1 Addendum 6 Addendum 11
Addendum 2 Addendum 7 Addendum 12
Addendum 3 Addendum 8 Addendum 13
Addendum 4 Addendum 9 Addendum 14
Addendum 5 Addendum 10 Addendum 15..lf additional confirmation of addendum is required,submit under separate cover.
SECTION 3-CONFLICT OF INTEREST
All bidders must disclose the name(s)of any officer,director,agent,or immediate family member
(spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach.Further,
all bidders must disclose the name of any City employee who owns,either directly or indirectly,an
interest of ten (10%)percent or more in the bidder entity or any of its affiliates.
1 NIA
2
3
4
5
6
SECTION 4-FINANCIAL CAPACITY
At time of request by the City,bidder shall reguest that Dun &Bradstreet submit its
Supplier Qualifier Report directly_to the City,with bid or within three (3)days of request.
Bidder shall arrange for Dun &Bradstreet to submit a Supplier Qualification Report (SQR)directly
to the City.No proposal will be considered without receipt (when requested),by the City,of the
SQR directly from Dun &Bradstreet.The cost of the preparation of the SQR shall be the
responsibility of the bidder.The bidder shall request the SQR report from D&B at:
https :l/supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?storeld=11696
Bidders are responsible for the accuracy of the information contained in its SQR.It is
highly recommended that each bidder review the information contained in its SQR for
accuracy prior to submittal to the City and as early as possible in the solicitation process.
For assistance with any portion of the SQR submittal process,contact Dun &Bradstreet at
800-424-2495.
5/19/2023 10:26 AM p.7
City of Miami Beach
SECTION 5 -REFERENCES AND PAST PERFORMANCE
Bid 2023-338-ND
Project No.
Project Title
BID 2023-338-ND
Management and Operation of Miami Beach Convention Center Carhpus
Bidder shall submit at least three (3)references for whom the bidder has completed work similar in
size and nature as the work referenced in soiicitation.Bidder may submit additionai references as
part of its bids submittal.
Reference No.1
Firm Name:Kay Bailey Hutchison Convention Center
Contact Individual Name and Title:Rosa Fleming,Director Convention and Event Services
Address:650 S.Griffin Street,Dallas,TX 75202
Telephone:214-939-2755
Contact's Email:rosa.fleming@dallascityhall.com
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2019 to the 1 million sq.ft.Kay Bailey
Hutchison Convention Center.
Reference No.2
Firm Name:Palm Beach County Convention Center
Contact Individual Name and Title:Emanuel Perry,Executive Director,Palm Beach County
Tourism Development Council
Address:2195 Southern Blvd.,Ste 500,West Palm Beach,FL 33406
Telephone:561-233-3066
Contact's Email:eperry@paimbeachfl.com
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2003 to the 350,000 sq.ft.Palm
Beach County Convention Center.
5/19/2023 10 26 AM p.8
City of Miami Beach Bid 2023-338-ND
Reference No.3
Firm Name:Navy Pier
Contact Individual Name and Title:Marilyn Gardner,President and CEO Navy Pier
Address:600 E.Grand Ave.,Chicago,IL 60611
Telephone:312-595-5032
Contact's Email:MGardner@navypier.org
Narrative on Scope of Services Provided,Project Budget,and Project Dates:
OVG360 has been providing venue management services since 2020 to Navy Pier in Chicago,
IL.Navy Pier is the 3,300-foot long pier on the shoreline of Lake Michigan,including over 50
acres of parks,gardens,shops,restaurants,etc.,and the 250,000 sq.ft.convention center.
/
SECTION 6 -SUSPENSION,DEBARMENT,OR CONTRACT CANCELLATION
Has bidder ever been debarred,suspended or other legal violation,or had a contract cancelled
due to non-performance by any public sector agency?
[C]Es [.]NO
If answer to above is "YES,"bidder shall submit a statement detailing the reasons that led to
action(s):
SECTION 7 -EQUAL BENEFITS FOR EMPLOYEES WITH SPOUSES
AND EMPLOYEES WITH DOMESTIC PARTNERS
When awarding competitively solicited contracts valued at over $100,000 whose contractors maintain 51 or
more full time employees on their payrolls during 20 or more calendar work weeks,the Equal Benefits for
Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami
Beach,who are awarded a contract pursuant to competitive bids,to provide "Equal Benefits"to their
employees with domestic partners,as they provide to employees with spouses.The Ordinance applies to
all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the
Contractor's employees located in the United States,but outside of the City of Miami Beach limits,who are
directly performing work on the contract within the City of Miami Beach.
Does bidder provide or offer access to any benefits to employees with spouses or to spouses of
employees?
5/19/2023 10:26 AM
]YES D I NO
p.9
City of Miami Beach Bid 2023-338-ND
Does bidder provide or offer access to any benefits to employees with (same or opposite sex)domestic
partners or to domestic partners of employees?
G ]YES C]NO
Please check all benefits that apply to your answers above and list in the "other"section any additional
benefits not already specified.Note:some benefits are provided to employees because they have a spouse
or domestic partner,such as bereavement leave;other benefits are provided directly to the spouse or
domestic partner,such as medical insurance.
Bidder Provides for Bidder Provides for Bidder does notBENEFITEmployeeswithEmployeeswithProvideBenefitSpousesDomesticPartners
Health //
Sick Leave //
Family Medical //Leave
Bereavement /Leave /
If Bidders cannot offer a benefit to domestic partners because of reasons outside your control,(c.g.,there
are no insurance providers in your area willing to offer domestic partner coverage)you may be eligible for
Reasonable Measures compliance.To comply on this basis,you must agree to pay a cash equivalent and
submit a completed Reasonable Measures Application with all necessary documentation.Your Reasonable
Measures Application will be reviewed for consideration by the City Manager,or his designee.Approval is
not guaranteed and the City Manager's decision is final.Further information on the Equal Benefits
requirement is available at http://www.miamibeachfl.gov/city-hall/procurement/procurement-related-
ordinance-and-procedures/
SECTION 8 -LIVING WAGE
Pursuant to Section 2-408 of the City of Miami Beach Code (as currently stated or as may be amended),
covered employees shall be paid the required living wage rates (https://www.miamibeachfl.gov/city-
hall/procurement/procurement-related-ordinance-and-procedures/).Any payroll request made by the City
during the contract term shall be completed electronically via the City's electronic compliance portal.
SECTION 9 -BYRD ANTI-LOBBYING AMENDMENT CERTIFICATION FORM
APPENDIX A,44 C.F.R.PART 18 -CERTIFICATION REGARDING LOBBYING
Certification for Contracts,Grants,Loans,and Cooperative Agreements
The undersigned Contractor certifies,to the best of his or her knowledge,that:
1.No Federal appropriated funds have been paid or will be paid,by or on behalf of the undersigned,to any
person for influencing or attempting to influence an officer or employee of an agency,a Member of
Congress,an officer or employee of Congress,or an employee of a Member of Congress in connection
with the awarding of any Federal contract,the making of any Federal grant,the making of any Federal loan,
the entering into of any cooperative agreement,and the extension,continuation,renewal,amendment,or
modification of any Federal contract,grant,loan,or cooperative agreement.
5/19/2023 10:26 AM p.10
City of Miami Beach Bid 2023-338-ND
2.If any funds other than Federal appropriated funds have been paid or will be paid to any person for
influencing or attempting to influence an officer or employee of any agency,a Member of Congress,an
officer or employee of Congress,or an employee of a Member of Congress in connection with this Federal
contract,grant,loan,or cooperative agreement,the undersigned shall complete and submit Standard
Form-LLL,"Disclosure Form to Report Lobbying,"in accordance with its instructions.
3.The undersigned shall require that the language of this certification be included in the award documents
for all subawards at all tiers (including subcontracts,subgrants,and contracts under grants,loans,and
cooperative agreements)and that all subrecipients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction
was made or entered into.Submission of this certification is a prerequisite for making or entering into this
transaction imposed by 31,U.S.C.§1352 (as amended by the Lobbying Disclosure Act of 1995).Any
person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000
and not more than $100,000 for each such failure.
The undersigned Contractor certifies or affirms the truthfulness and accuracy of each statement of its
certification and disclosure,if any.In addition,the Contractor understands and agrees that the provisions of
31 U.S.C.§3801 et seq.,apply to this certification and disclosure,if any.
By virtue of submitting bid,bidder certifies or affirms its compliance with the Byrd Anti-Lobbying Amendment
Certification.
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
Signature of Bidder 's Authorized
Representative:
SECTION 10 -SUSPENSION AND DEBARMENT CERTIFICATION
The Contractor acknowledges that:
(1)This Contract is a covered transaction for purposes of 2 CF.R.pt.180 and 2 CF.R.pt.3000.As such
the contractor is required to verify that none of the Contractor,its principals (defined at 2 CF.R.§180.995),
or its affiliates (defined at 2 CF.R.§180.905)are excluded (defined at 2 CF.R.§180.940)or disqualified
(defined at 2 CF.R.§180.935).
(2)The Contractor must comply with 2 C.F.R.pt.180,subpart C and 2 C.F.R.pt.3000,subpart C and must
include a requirement to comply with these regulations in any lower tier covered transaction it enters into.
(3)This certification is a material representation of fact relied upon by the City.If it is later determined that
the Contractor did not comply with 2 C.F.R.pt.180,subpart C and 2 C.F.R.pt.3000,subpart C,in addition
to remedies available to the City,the Federal Government may pursue available remedies,including but not
limited to suspension and/or debarment.
(4)The Contractor agrees to comply with the requirements of 2 C.F.R.pt.180,subpart C and 2 C.F.R.pt.
3000,subpart C while this offer is valid and throughout the period of any contract that may arise from this
offer.The Contractor further agrees to include a provision requiring such compliance in its lower tier
covered transactions."In order for OVG360 to comply with the requirements of 2.CF.R.pt 180 sub C and pt 3000,we would need clarification on what,if
any,'covered _transactions'would apply to this agreement.By virtue of submitting bid,bidder certifies or affirms its compliance with the Suspension and Debarment
Certification.
5/19/2023 10:26 AM p.11
City of Miami Beach Bid 2023-338-ND
Name and Title of Bidder's Authorized
Representative:
Brian Rothenberg,EVP &General Counsel
Signature of Bidder 's Authorized
Representative:
SECTION 11-SMALL AND DISADVANTAGED BUSINESS CERTIFICATION
Pursuant to Resolution 2020-31519,the City is tracking the Small and Disadvantaged Businesses,
as certified by Miami-Dade County that have been certified as Small or Disadvantaged Business
by Miami-Dade County.
Does bidder possess Small or Disadvantaged Business certification by Miami-Dade County?
[C]Es [V ]NO
SECTION 12-LGBT BUSINESS ENTERPRISE CERTIFICATION
Pursuant to Resolution 2020-31342,the City is tracking the utilization of LGBT owned firms that
have been certified as an LGBT Business Enterprise by the National Gay and Lesbian Chamber of
Commerce (NGLCC).
Does bidder possess LGBT Business Enterprise Certification by the NGLCC?
[C]YES [C ]No
SECTION 13 -CONE OF SILENCE
Pursuant to Section 2-486 of the City Code,all procurement solicitations once advertised and until
an award recommendation has been forwarded to the City Commission by the City Manager are
under the "Cone of Silence."The Cone of Silence ordinance is available
at https://library.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR CH2AD ARTVIISTCO DIV4PR S2-486COSI----
Any communication or inquiry in reference to this solicitation with any City employee or City official
is strictly prohibited with the of exception communications with the Procurement Director,or his/her
administrative staff responsible for administering the procurement process for this solicitation
providing said communication is limited to matters of process or procedure regarding the
solicitation.Communications regarding this solicitation are to be submitted in writing to the
Procurement Contact named herein with a copy to the City Clerk
at rafaelgranado@miamibeachfl.gov .
By virtue of submitting bid,bidder certifies that it is in compliance with the Cone of Silence
Ordinance,pursuant to Section 2-486 of the City Code.
SECTION 14-CODE OF BUSINESS ETHICS
Pursuant to City Resolution No.2000-23789,the Bidder shall adopt a Code of Business Ethics
prior to executing a contract with the City.The Code of Business Ethics shall be submitted to the
Procurement Department with its response or within three (3)days of request by the City.The
Code shall,at a minimum,require the Bidder,to comply with all applicable governmental rules and
regulations including,among others,the conflict of interest,lobbying and ethics provision of the
City Code.In lieu of submitting Code of Business Ethics,bidder may indicate that it will adopt,as
required in the ordinance,the City of Miami Beach Code of Ethics,available
at http://www.miamibeachfl.gov/city-hall/procurement/procurement-related-ordinance-and-
procedures/
5/19/2023 10:26 AM p.12
City of Miami Beach Bid 2023-338-ND
Bidder will submit firm's Code of Business Ethics within three ?)~ysl of request by the City?I D I YES NO
Bidder adopts the City of Miami Beach Code of Business Ethics?[V ]Yes []o
5/19/2023 10:26 AM p.13
City of Miami Beach Bid 2023-338-ND
ECTION15 -LOBBYIST REGISTRATION &CAMPAIGN CONTRIBUTION------------------~--------------REQUIREMENTS
This solicitation is subject to,and all bidders are expected to be or become familiar with,all City
lobbyist laws,including lobbyist registration requirements and prohibition on campaign
contributions,including:
•Lobbyist Registration Requirements sections 2-397 through 2-485.3 of City Code
(https://li brary.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR_CH2AD_ARTVI ISTCO_DIV3LO)
•Campaign Contribution Requirements sections 2-487 and 2-488 of City Code
(https://library.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR_CH2AD_ARTVIISTCO_DIV5CAFIRE)
By virtue of submitting bid,bidder certifies or affirms that they have read and understand the
above Lobbyist Registration &Campaign Contribution Requirements.
SECTION 16 -NON-DISCRIMINATION
The Non-Discrimination ordinance is available at:
https://library.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR CH2AD ARTVIPR DIV3COPR S2-375NSCCOREWA----By virtue of submitting bid,bidder agrees it is and shall remain in full compliance with Section 2-375 of the
Cily of Miami Beach City Code.
SECTION 17 -FAIR CHANCE REQUIREMENT
The Fair Chance Ordinance No.2016-4012 is available at:
https://library.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR CH62HURE ARTVFACHOR--By virtue of submitting bid,bidder certifies that it has adopted policies,practices and standards consistent
with the City's Fair Chance Ordinance.Bidder agrees to provide the City with supporting documentation
evidencing its compliance upon request.Bidder further agrees that any breach of the representations made
herein shall constitute a material breach of contract,and shall entitle the City to the immediate termination
for cause of the agreement,in addition to any damages that may be available at law and in equity.
SECTION 18 -PUBLIC ENTITY CRIMES
Please refer to Section 287 .133(2)(a),Florida Statutes,available at:
https://www.flsenate.gov/Laws/Statutes/2012/287 .133
By virtue of submitting bid,bidder agrees with the requirements of Section 287 .133,Florida Statutes,and
certifies it has not been placed on convicted vendor list.
SECTION 20 -VETERAN BUSINESS ENTERPRISES PREFERENCE
Pursuant to City of Miami Beach Ordinance No.2011-
3748,https://library.municode.com/fl/miami_beach/codes/code_of_ordinances?
nodeld=SPAGEOR_CH2AD_ARTVIPR_DIV3COPR_S2-374PRPRPRVECOGOCOSE the City
shall give a preference to a responsive and responsible bidder which is a small business concern
owned and controlled by a veteran(s)or which is a service-disabled veteran business enterprise,
and which is within five percent (5%)of the lowest and best bidder,by providing such bidder an
opportunity of providing said goods or contractual services for the lowest responsive bid amount.
Whenever,as a result of the foregoing preference,the adjusted prices of two (2)or more bidders
which are a small business concern owned and controlled by a veteran(s)or a service-disabled
veteran business enterprise constitute the lowest bid pursuant to an 1TB,RFP,RFQ,ITN or oral or
written request for quotation,and such bids are responsive,responsible and otherwise equal with
5/19/2023 10:26 AM p.14
City of Miami Beach Bid 2023-338-ND
respect to quality and service,then the award shall be made to the service-disabled veteran
business enterprise.
Is the bidder a service-disabled veteran business enterprise certified by the State of Florida?
[C]Es [V ]o
Is the bidder a service-disabled veteran business enterprise certified by the United States Federal
Government?
D I YES [T ]No
SECTION 21 -MORATORIUM ON TRAVEL TO AND THE PURCHASE OF
GOODS OR SERVICES FROM MISSISSIPPI
Pursuant to Resolution 2016-29375,the City of Miami Beach,Florida prohibits the purchase of
goods or services sourced in Mississippi.Are any of the products for which the applicant is
seeking to be prequalified sourced in Mississippi?
If yes,explain.
5/19/2023 10:26 AM
D I YES [7 ]No
p.15
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:__-~-------~~~-=~~~~-~~-~-~~--~=------------
APPENDIX A
8E4sou]
CHRIS GRANGER
CEO,OVG360
OVG360
J'+p more than 25 years of experience,Chris oversees OVG360 and its various
service divisions.
Prior to joining OVG,Granger was group president of sports and entertainment
with II itch Holdings,a position he held since 2017.While there,he was responsible
for all aspects of business operations for the Detroit Tigers,the Detroit Red Wings,
the company's joint venture interest in 313 Presents,and the operations of Little
Caesars Arena,Comerica Park,Detroit's historic Fox Theater,DTE Energy Music
Theater,Meadow Brook Amphitheater,and Michigan Lottery Amphitheater at
Freedom Hill.In Granger's four years leading the organization,the llitch sports and
entertainment businesses saw a period of unprecedented growth,a broad expansion
of programming,and significant community investment.
Granger previously served as president of the Sacramento Kings and Sacramento
Basketball Holdings,LLC.During his tenure,the Kings enjoyed unprecedented
revenue growth and were widely recognized as a highly innovative and community-
minded franchise.Granger's influence also extended to the development of
Sacramento's award-winning,LEED Platinum Golden 1 Center,and its 1.5 million-
square-foot downtown mixed-use development project,Downtown Commons.
The Golden 1 Center was the first arena in the country to be recognized as LEED
Platinum,reflecting its groundbreaking commitment to sustainability.Before joining
the Kings,Granger worked in various capacities for the NBA for 14 years.While there,
he served as the executive vice president of the NBA's renowned team marketing
and business operations function,where he advised NBA,WNBA,and NBA
Development League teams on all aspects of business operations.
Granger and his family are active in a wide range of charitable organizations in the
Detroit community,including Make-a-Wish Michigan,Salvation Army,the Henry Ford
Museum,and City Year Detroit,where Granger proudly serves on the board.
He received his bachelor's degree from Cornell University and his Master of Business
Administration from Yale.He was named Sacramento Business Person of the Year in
2017 and was a 2010 Sports Business Journal Forty Under 40 award winner.
Corporate Support ~
CORPORATE SUPPORT
PETER LUUKKO
CHAIRMAN,OVG360
CO-CHAIRMAN,OVG
ARENA ALLIANCE
-.r Appendix A
Peter Luukko is instrumental in overseeing growth for the company by acquiring
new facilities,managing relationships with promoters,artists,and managers,
and consulting with developers,city officials and team owners.Additionally,he
is Executive Chairman of the Florida Panthers Hockey Club and Sunrise Sports
and Entertainment.Under Peter's leadership,the franchise experienced several
accomplishments including hosting the 2015 National Hockey League Draft
and a significant increase in ticket and corporate partnership revenue.Luukko's
management also resulted in an increase in bookings of a variety of prominent
shows at the team's home venue,the BB&T Center.
Peter previously served as President and Chief Operating Officer of Comcast
Spectacor for more than 25 years,overseeing the Philadelphia Flyers of the NHL
while serving as a member of the National Hockey League Board of Governors.
He oversaw Comcast Spectacor's facility-management business,Global Spectrum
(later rebranded Spectra and acquired by OVG).He was also responsible for the
expansion of Comcast Spectacor's broad range of businesses,inciuding its food
and beverage,ticketing,and sponsorship sales divisions.
Under Peter's leadership,Comcast Spectacor helped Philadelphia garner national
attention and awareness by attracting several high-profile events to the city of
Philadelphia,including the 2000 Republican National Convention,the 2000 NCAA
Women's Final Four,the 2001 NCAA Men's East Regionals,the 2001 and 2002
X-Games,the 2002 NBA All-Star Weekend,the 2008 U.S.Olympic Team Trials
for Gymnastics,the 2011 NCAA Wrestling Championships,the 2014 NCAA Frozen
Four,and several other sports and entertainment events.
As President of the Flyers,he played an instrumental role in his club participating
in two Winter Classics (2010 and 2012),while also hosting the 2014 NHL Draft.
A recognized leader in the facility management industry,Peter was the 2000
recipient of the City of Hope's Tri-State Labor Award.He also received the 2002
prestigious Harold J.Vander Zwaag Distinguished Alumnus Award from the Sports
Management Program of the University of Massachusetts for his accomplishments
in the field of sports management.He received the 2013 Police Athletic League
PAL Award for his contributions to the Philadelphia community.
In 2013,Peter and Comcast Spectacor Chairman,Ed Snider,ranked 43rd on Sports
Business Journal's prestigious list of the Top 50 Most Influential Leaders in Sports
Business.They were also two-time winners of VenuesNow's Hall of Headlines.He
also was named one of Billboard Magazine's Power 100 (2012 and 2013).
Peter serves as an active member of the Board of Directors of Pointstreak Sports
Technologies Inc.,a Toronto company that develops sports-related software,
including 50/50 raffle technology,increasingly used at sports facilities across
North America.He also serves as Chairman of the Board of Directors of Philly
Sports Holdings,an Exton,PA based holding company that operates Sports Vault
and Strategic Sports Marketing.Peter is a hockey player,hockey coach,and
hockey parent.He is a graduate of the University of Massachusetts.Peter and his
wife,Casey,have three children Nick,Dana,and Max.
GREG O'DELL
PRESIDENT,VENUE
MANAGEMENT
VG360
Greg recently joined OVG in the role of President,Venue Management.Greg is a
renowned leader,who has immeasurably impacted the economic and social health
of the communities (and venues)he has served for decades.
Greg joins OVG from Events DC,the official convention and sports authority for
the District of Columbia,where he was CEO from October 2009 through 2022.
His 25 years of leadership includes extensive experience in the development and
management of a diverse portfolio of venues -from the 2.3 million-square-foot
Washington Convention Center to the Washington Nationals'41,000-seat,major
league baseball stadium
Greg has also served as CEO and GM of the Washington Convention Center
Authority,where he was responsible for the operations of the 2.3-million-square-
foot convention center,an award-winning facility that sees approximately 1 million
visitors each year and has generated almost $5 billion in direct delegate spending
since opening in 2003.He was also responsible for the Authority's development
efforts,having led negotiations with the selected private developer and provided
oversight throughout the project lifecycle of a $520 million public-private
partnership for the 1,175-r00m,37-suite Marriott Marquis Washington,DC hotel.
Before joining the Washington Convention Center Authority,Greg was the
president and chief executive officer of the D.C.Sports and Entertainment
Commission,where he led the project team that completed the $611 million,
41,546-seat and Silver LEED-certified Nationals Park.During his tenure at the
Commission,Greg was also responsible for the operations and maintenance of
the RFK stadium and campus,inclusive of hosting various events including Major
League Baseball and Major League Soccer play,marketing and sales activities,
and the contract and services management related to the hosting of events at RFK.
Before heading up the Commission,he was the chief development officer for the
Government of the District of Columbia,where he was responsible for stimulating
and promoting economic development within the District.
Corporate Support ~
CORPORA IE SUPPORI
KEN GABER
PRESIDENT,
OVG HOSPITALITY
PETER ZINGONI
SVP,DEVELOPMENT
_,,.Appendix A
Ken Gaber brings more than two decades of experience to OVG Hospitality,
including management of food services at two of OVG's newest owned and operated
ve n u e s.In his role as President,Ken sets and oversees the culinary,technoloqy,and
operational strategy for OV G Hospitality.
Prio r to jo in in g O V G ,K e n se rve d as V P of O p e ratio n al Exce lle n ce /Strate g ic
O p e ratio n s w ith D e law are N o rth .W h ile the re ,he w as re sp o n sib le fo r b u siness
gro wt h strate g ie s,lo catio n o p e n in g s,m e n u pla n n in g ,te ch n o lo g y de p lo ym e nts,
an d o p e ratio n a l strate g ie s fo r cu rre nt an d ne w accounts.Ken previously served as
ge n e ral m anager at American Family Field,home of the MLB Milwaukee Brewers,
w h e re he w as in strum e nta l in the te am 's 2 0 17 m u ltim illio n-d o llar up g ra d e to th e
co n ce ssio n s pro g ra m .H e co lla b o rate d w ith the Brewers to bring the award-winning
cu lin a ry co n ce ssio n vision to life,which included 11 new concession stands and two
ne w fie ld -le v e l bars.
K e n b e g a n his care e r w ith Le vy as General Manager of Suites at Philips Arena in
A tla nta,an d late r se rve d as D ire cto r of O p e ra tio n s at Rip ke n Stad iu m in A b e rd e e n ,
M D an d D ire cto r of Pre m iu m S e rvic e s at the B o sto n C o nv e ntion Center in
M a ssac h u se tt s.H e ha s also se rv e d as D ire cto r of O p e ratio n s at C h a rlo tt e M o to r
Sp e e d w ay in C o n co rd ,N .C.-m a n a g in g Le vy 's fo o d se rv ice op e ratio n th at in cl u d e d
15 0 su ites an d co n ce ssio n s fo r as m a ny as 16 5 ,0 0 0 fan s -an d as D ire cto r of
O p e ratio n s at the Fe d E x Fo ru m ,ho m e to the M e m p his G rizz lie s.
Peter Z in g o n i is S e n io r V ice Pre sid e nt of D e v e lo p m e nt fo r O V G 3 6 0 .P e te r leads
the de v e lo p m e nt te am by focusing on identifying new opportunities and account
ac q u isitio n s fo r the co m p any .Prior to jo in in g Oak View Group,Zingoni spent eight
ye ars le ad in g b u sin e ss de v e lo p m e nt fo r S p e ctra (sin ce ac q u ire d by OVG)in venue
m a n a g e m e nt,fo o d se rv ic e an d ho sp itality,an d sp o n so rsh ip s.
Z in g o n i,a fo rm e r dra ft pic k of the C o lu m b u s B lu e Jac ke ts (2 0 0 0 N H L E ntry D raft ),
p lay e d eig h t se a so ns of pro fe ssio n a l ho cke y fo r A H L aff iliate s of the B lu e Ja cke ts,
th e Tam p a Bay Li g htn in g ,the M in n e so ta W ild ,an d th e Philad e lp h ia Fly e rs.H e
w as aw ard e d the A H L's "M a n of the Ye ar"for contributions to the community of
N o rf o lk ,VA w h ile play in g w ith th e A d m irals in 20 0 8 -0 9 .H e also sp e n t tw o ye a rs
as V ice P re sid e nt of the Ja co b s Re a lty G ro u p ,a re al estate de ve lo p m e nt co m p a n y
in W ay n e ,PA
SHURA GARNETT
SVP,CONVENTION
CENTERS
DAVE ANDERSON
REGIONAL VICE
PRESIDENT,CONVENTION
CENTERS
VG360
Sura Garnett is Senior Vice President of Convention Centers for 0VG 360.Prior
to her role with OVG,Garnett served as Senior Vice President of Convention
Centers for Spectra Venue Management and Food Services &Hospitality (since
acquired by OVG).Her responsibilities included oversight of all of the company's
Convention Centers and the development and implementation of national sales
initiatives for all convention centers.With over 30 years of industry experience,
Shura has held positions as Regional Vice President for Spectra,General Manager
of the St.Charles Convention Center,Director and CEO of the Midland Convention
Center,and Vice President of Visitor Development for the Midland Chamber of
Commerce.
She has held Board positions for both Trade Show Executives Exposition
Forecasting and the Center for Exhibition Industry Research Foundation.Formerly,
Shura was on the Board of Directors for the St.Charles Chamber of Commerce,
and she was elected to the Texas Department of Economic Development's
Tourism Advisory Committee.As part of her IAVM activities,she served as
Chairman of the IAVM Convention Center Committee,member of the Industry
Affairs Committee,member of the Board of Governors,Chair of the Board of
Education,and Chair of the Diversification Committee.She was then elected 1st
Vice President of IAVM and worked her way through the chairs to become the
Chairman of the Board of the IAVM.
She is a current member of ASAE,IAVM,and MPI.She is the recipient of the 2008
St.Charles Zonta Yellow Rose Award,the 2008 recipient of VenuesNow "Women
of Influence"Award,the recipient of the 2005 IAVM Presidential Citation and
most recently the 2014 recipient of the prestigious Charles A,McElravy Award,the
27th recipient since 1963.Facilities and Destinations has named her as an Elite
Convention Center Executive two years in a row.
As Regional Vice President,Dave Anderson oversees operations at many
OVG360-managed convention centers including the Kay Bailey Hutchinson
Convention Center Dallas in Dallas,TX;the Miami Beach Convention Center in
Miami Beach,FL;and the Santa Clara Convention Center in Santa Clara,CA.He
also handles all day-to-day operational matters at the Palm Beach County
Convention Center.Dave was also on the selection committee for the new 400-
room West Palm Beach convention center hotel,and he was involved in common
area construction plan review between the two venues and assisted in negotiating
the hotel room block agreement with the new Hilton Hotel.
With over 20 years of industry experience in convention centers,arenas and
theaters,Dave has held numerous positions within the facility management
industry,which include Sales Manager,Director of Events,and General Manager.
He is currently a board member of the Palm Beach County Hotel Association and
the Florida Facilities Managers Association.He also sits on the Convention Center
Committee and Board of Governors for the International Association of Venue
Managers.Dave earned his bachelors degree in marketing from the University of
Wisconsin in Whitewater,WI.
Corporate Support ~
CORPORATE SUPPORT
JOYCE LEVESTON
SENIOR VICE PRESIDENT,
CONVENTION CENTERS
REBECCA
BOLTON
REGIONAL VICE
PRESIDENT,CONVENTION
CENTERS
_.,,Appendix A
As SVP,Convention Centers,Joyce optimizes day-to-day operations,and
spearheads strategic initiatives and resources across all OVG360-managed
convention centers.She oversees a team of regional vice presidents and
Joyce has spent her entire career seamlessly running major convention centers
across the nation.With more than 30 years of experience,Joyce has operated
venues and produced client experiences from the San Diego Convention Center
in San Diego,CA;Miami Beach Convention Center in Miami Beach,FL;GRB
Convention Center in Houston Texas;Walter E.Washington Convention Center
in Washington DC to her most recent tenure at the Massachusetts Convention
Center Authority,where she served as General Manager for both The Hynes
Memorial Convention Center and Boston Convention &Exhibition Center.
During her many years of service,Joyce has hosted the NFL SuperBowl,MLB
and NBA Aii-Star weekends,the Republican National Convention,Presidential
Inaugural Balls,the Whitehouse State of Women Conference,and 57 Heads of
State at the Nuclear Security Summit for President Obama.Her keen attention to
detail.along-side her expansive client relationships.have made her a force in the
industry.Joyce is probably best known for seeking out top industry talent while
developing exceptional future leaders.
Joyce holds industry memberships with PCMA,IAEE,ASAE,and AIPC,and
she currently serves on the committee for diversity and inclusion for IAVM.
Joyce earned her Certified Meeting Professional (CMP)credential in 1997,her
Certification in Meeting Management (CMM)in 2015,and her Certified Venue
Professional (CVP)designation in 2018.Joyce received her bachelor's degree in
communications from University of California San Diego.
bf+y more than 20 years of industry experience,Rebecca is the General
Manager of the Durham Convention Center,where she is responsible for all facility
operations including sales,event management,catering,operations of a $1.9
million dollar food and beverage budget,and financial performance.Prior to
joining the OVG360 team in Durham,Rebecca was the General Manager of the
Las Cruces Convention Center,where she was responsible for fostering
community partnerships and awareness and overseeing all operational
components including sales,marketing,operations,finances,event services,and
audio visual services.
Rebecca's roles with the company prior to joining the Las Cruces Convention
Center include Sales Manager at Duke Energy Convention Center,Director
of Sales and Marketing at NW Georgia Trade &Convention Center,and Sales
Manager and Event Manager at Palm Beach County Convention Center.She
also worked as Sales Manager for the Palm Beach County Convention &Visitors
Bureau.
MARISSA DIONNE
VP,MARKETING
CHANDRA
ALLISON
SVP,STRATEGY AND
GROWTH FOR MEETINGS,
CONVENTIONS &
EXHIBITIONS
OVG360
M arissa Dionne is a 20 +year veteran in the entertainment and venue
management industry specializing in Marketing and Public Relations.As VP of
Marketing for OVG360 &Arena Alliance,Dionne supports and coaches the onsite
staff at all their venues.She focuses on cultivating marketing ideas,best practices
and working with her team to ensure they have the resources and tools to
succeed.Additionally,Dionne leads all branding and marketing efforts for
OVG360.Prior to joining OVG,Dionne spent eight years working at a hybrid
venue overseeing the marketing efforts for an arena and convention center.
Additional,Marissa was the Regional Director of Marketing,supporting marketing
and sales professionals in arenas and convention centers throughout the U.S.and
Canada.
Throughout her career,she has worked alongside arena event promoters,
including Live Nation,AEG Live,Feld Entertainment,Harlem Globetrotters,and
WWE,among many others,while promoting and ensuring successful events at
arenas throughout the country.Dionne started her career with Madison Square
Garden,CT.
€C handra Allison,Senior Vice President of Strategy and Growth for Meetings,
Conventions,&Exhibitions,was most recently the Senior Vice President of Sales
at The Venetian Resort and Venetian Convention &Expo Center a role assumed in
November 2016.She was responsible for leading the sales and marketing
strategy,and revenue and profit growth for the Meetings,Incentive,Convention
and Exhibition (MICE)and leisure transient segments for the property.She has
held sales leadership positions since 2004.Chandra joined the Venetian and
Sands Expo Convention Center in 1998 as part of the pre-opening team.Chandra
has more than 28 years of sales and operations experience in hospitality,hotel,
meetings and convention centers.As a leader passionate about meetings and
travel,Chandra has focused on education and industry advocacy.She has
devoted her time serving on The MPI (Meeting Professionals International)
Foundation for over 10 years,she served as the Chair of the Foundation in 2020
in addition to holding multiple roles within the Executive Committee of the MPI
Foundation.Chandra also served on the US Travel Board of Directors,member of
the finance audit committee,the Executive Committee in addition to the Meetings
Mean Business Coalition Board.
Corporate Support ~
CORPORATE SUPPORT
MICHELLE
HOPEWELL
REGIONAL DIRECTOR OF
MARKETING
BLAIR KAHORA
CARDINAL
VP,CORPORATE
COMMUNICATIONS
_,,.Appendix A
jneIle Hopewell is the Marketing Manager at the Duke Energy Convention
Center in Cincinnati,OH.She also oversees the regional marketing efforts and
provides marketing support for OVG360-managed convention centers,including
the Clovis Civic Center in Clovis,NM;the Utah Valley Convention Center in Provo,
UT;and the St.Charles Convention Center in St.Charles,MO.Additionally,she
leads the communication efforts on the company's National Marketing Plan.
Michelle has nearly two decades experience working for non-profit,city
government,and corporate entities.Her experience includes programs/events,
marketing,sponsorships/advertising and development.Michelle received
her Bachelor of Science in Recreation and Park Administration from Eastern
Kentucky University.She also earned a Master of Science in Recreation and Park
Administration.
nnr kahora Cardinal leads the company's communications strategies on
traditional and digital media platforms.She drives OVG360's business objectives
through media relations,digital storytelling,social media engagement,and brand
management for external and internal audiences.
Blair works closely with field marketing and leadership teams to identify
opportunities and to develop inclusive campaigns that showcase each venue's
breadth of expertise and exciting content.She also provides communications
counsel and support to manage crisis situations.
Prior to working at OVG360,Blair was Assistant Vice President and Director of
Media Relations at Buchanan Public Relations,a boutique agency where she
specialized in business-to-business communications for blue-chip professional
services clients.
Blair holds a Bachelor of Arts from the University of Delaware and an MBA in
Strate g ic Ma na g e m e nt and Ma rke ting from V illa no v a University in V illa n o v a,PA.
DEBONAIR
OATES-PRIMUS
VP OF DIVERSITY,EQUITY
&INCLUSION
D'JUANA THOMAS
VP,RISK MANAGEMENT
VG360
Debonair Oates-Primus,Ph.D.,oversees DE&l-related strategies,partnerships,
programs,and initiatives for OVG.In her role,Debonair recruits and empowers
diverse talent,applying that talent on a global basis.
With over 12 years of experience in higher education,Debonair brings to the
company her expertise in anti-bias training,culturally responsive curriculum
development,and hiring.In addition,she has provided DE&I strategic planning to
many universities,colleges,and organizations as a consultant.
Prior to joining OVG,Debonair was at the Community College of Philadelphia,
where served as the DE&I Lead,Coordinator of the Diversity Certificate Program,
Coordinator of the Black Studies Program,and Coordinator of the Diversity
Fellowship Program.
Debonair earned a Ph.D.in Literature and Criticism with a concentration in critical
race theory and intersectional feminism from Indiana University of Pennsylvania,a
master's in Master of Arts in Writing Studies from Saint Joseph's University,and a
bachelor's degree in English from West Chester University.
pl'y more than 30 years experience in risk management,compliance,and
insurance,D'Juana is responsible for managing and monitoring OVG's operational
risk framework across our various lines of business -including venue
management,hospitality,sales,security services,conferences,and publications.
D'Juana oversees our global risk management strategy,insurance placements,
broker relationships,and other corporate risk management needs.And
importantly,she develops a culture of safety across the company.
Prior to joining OVG,D'Juana was with MissionSquare Retirement in Washington,
D.C.,where for the last decade she expertly oversaw risk policy,management and
operations,risk administration and reporting,and enterprise risk management
design.She has deep experience executing large-scale enterprise risk
management framework development,leading complex negotiations,and
implementing complicated,360-degree risk systems.
Corporate Support ~
CORPORATE SUPPORT
MICHAEL AHEARN
SVP,OPERATIONS
DAN RUBINO
VP,PROJECTS
DAVID PFENDT
DIRECTOR OF ANALYTICS
_,,.AppendixA
fqpael Ahearn uses his vast domestic and international venue management
experience to elevate OVG's facility operations throughout North America.In his
position,he oversees Facility Operations Departments at all OVG-managed
facilities.He also heads up OVG's Facility Consulting Division,which offers
stand-alone venue planning,operations,and procurement services.
Michael has held key positions at venues around the world,including Event
Manager for the Sheffield Arena in England;Box Office Manager at the Spectrum
in Philadelphia,PA;and Sport Complex Director at the Jacksonville Sport &
Entertainment Complex in Jacksonville,FL.Michael holds a bachelor's degree
from Widener University in Chester,PA.
Dan Rubino brings to OVG360 in-depth experience and knowledge of cutting-
edge Furniture,Fixtures and Equipment (FF&E)purchasing,operation
standardization,and new construction consulting.With more than 20 years of
industry experience,Rubino has served as the Director of Facility Development for
Centerplate,the Director of Operations for the Arena at Harbor Yard in
Connecticut,and the Director of Operations at the Bon Secours Wellness Arena in
South Carolina.Dan's thoughtful leadership has resulted in two books:S p o rt s an d
E ntert a inm e n t A re n a D e sig n ,fro m a n O p e ra to r's P ersp e ctive and H a n d b o o k of
A lte rn a tive M a te ria ls in Resid e n tia l C o n structio n.He obtained his associate's
degree from Hartford State Technical College and earned a certificate from Porter
and Chester Institute.Dan is currently a member of the International Association of
Venue Managers.
As Director of Analytics for OVG360,Dave Pfendt oversees the development of
operational reporting and advanced analytics.He is also supporting the
implementation of an enterprise environment that enables self-service data
ao
Dave joined OVG from Comcast,bringing more than 15 years of experience to his
role.For five years with Comcast,he served as Senior Manager,Business Process,
in which he developed processes that drove significant savings and productivity
improvements.Prior to joining Comcast,he worked in software development,
business analyst,and project management roles for Vanguard.
Dave received a Bachelor of Science in Computer Science from the University of
Pittsburgh and a Master of Business Administration from UNC Chapel Hill.
JO E LEU N G ,
VP,PARKING AND
MOBILITY
B R Y A N FU RE Y
SVP,PARTNERSHIPS
VG360
Joe joined OVG after spending two decades with some of the most well-known
parking companies,experience which spans ballparks,arenas,theaters,and a
variety of other live events facilities.He was senior director of customer success at
FLASH,vice president of parking at Olympia Development of Michigan,and
regional manager at SP+,where he oversaw parking and mobility.
Joe guides our venue teams on how best to pre-sell through various channels
-ticket purchase flow,social media,pre-event emails,in-arena and in-stadium
TV displays.Throughout his career,Joe has focused on how parking impacts a
community,especially when a new venue is being built in or around an existing
neighborhood.He has worked with community leaders and neighbors to
understand and minimize the impact,such as with increased traffic
The first of its kind in our industry,OVG's Parking &Mobility division helps our
venues reduce environmental impact and support the surrounding community -
all through the dynamic lens of parking and mobility.With sustainability as one
of OVG360's guiding principles,Joe focuses on reducing the environmental
impact of the hundreds of venues the company owns and/or manages.Through
deliberate parking operations and traffic management,guests will spend less time
idling and circling,which will cut carbon emissions and vehicle miles traveled.
To optimize parking and mobility,OVG360 leverages technology,reviews staffing,
generates purposeful marketing campaigns,enables selling through all venue
channels,and addresses a wide range of mobility solutions,for example:electric
car charging stations,scooters,ride share drop-off/pick-up stations,public transit
access,shuttles,and more.
Bryan Furey leads OVG Global Partnerships services for OVG360.In this position,
he generates profitable growth for OVG360-managed venues and properties
across North America through the sale of naming rights,sponsorship,advertising,
pouring rights,premium seating,and other commercial rights.His team represents
over 90 clients,and has sold 40+naming rights deals in the past decade.
Bryan has been with the company for over a decade,growing through various
roles with the company,including Project Manager and Regional Vice President.
Prior to joining Spectra,Bryan spent time working with IMG in Philadelphia,
managing events and selling sponsorships and premium seating for a roster of
entertainment properties and high-profile athletes.Following his tenure at !MG,
Bryan ran Philadelphia's only annual professional golf event,which was hosted
by PGA Tour star Jim Furyk and featured the world's top golfers,including Phil
Mickelson,Adam Scott,Padraig Harrington,John Daly,and more.
Bryan holds his bachelor's degree from Franklin &Marshall College in Lancaster,
PA.
Corporate Support ~
CORPORATE SUPPORT
ANN JACKSON
CHIEF PEOPLE OFFICER
NICOLE ORLOSKY
VP,HUMAN RESOURCES
_,..AppendixA
Ann has spent the last 20+years of her career in Human Resources with the goal
of making people's lives better.
She brings value to OVG by ensuring that employees are developed and grow,
are paid a fair salary for their work,and know that the company cares about their
health and welfare,not only for themselves,but also for their extended families.
Ann takes pride in working with her organization and its leaders because she
knows we all lead with integrity,honesty,and a strong moral compass.
Prior to OVG,Ann worked as the Vice President of Human Resources for the
Madison Square Garden Company,Spectrum and Charter Communications.Ann
is a business professional whose career as an HR leader avoids "HR Speak"and
interacts with employees as the colleagues they are.
Ann holds an MBA from Southern Connecticut State University.
Nole Orlosky,SHRM-CP,MS-HRM is the Vice President of HR for OVG360
based in the company's Philadelphia office.Nicole has been in Human Resources
since 2001 and worked at several well-known organizations,like Amazon,Sur La
Table and CertainTeed,spending most of her career in Venue Management and
Hospitality,at Spectra (now OVG360)and Aramark.
Nicole has her bachelor's degree in Psychology from the University of Maine
with a concentration in Women's Studies.She also has her Master's Degree in
HR Management from West Chester University.Nicole brings a collaborative
approach to create strategies to attract.retain and motivate teams through a
positive employee experience.In her role,Nicole is responsible for providing the
OVG human resources strategy and oversight to OVG360 by delivering effective
workforce planning,positive employee relations,and training employees to
successfully navigate their most critical challenges today,with and through the
human resources team.
Nicole won the 2014 Delaware Valley HR Person of the Year award for an in-
house designed leadership development program at Spectra.Nicole is a lifelong
learner-she is a certified professional from Society of HR Management,a Korn
Ferry Certified 360°Leadership Styles Coach,Hay Group Job Evaluator,and
completed Temple University's Women's Leadership Series,Temple University's
Human Capital Analytics program and the Executive Online program at Columbia
Business School in Building and Leading Effective Teams.
0VG360
YOUR LOCAL MBCC TEAM
FREDDIE PETERSON
GENERAL MANAGER,MBCC
Freddie Peterson is General Manager of the Miami Beach Convention Center
and its Campus.Following a two-decade tenure at the Massachusetts Convention
Center Authority (MCCA)and its five properties,since 2018 Freddie has been
overseeing day-to-day operations and management of the $640M re-imagined
Miami Beach Convention Center (MBCC)and its 10-acre City Center Campus.
As a seasoned and innovative convention and hospitality executive,Freddie
provides strategic leadership to the MBCC and its City Center Campus while
managing and coordinating the goals,objectives and policies of these City of
Miami Beach assets.His commitment to customer service and excellence in event
operations further competitively positions Miami Beach and Miami in the national
and international meetings,convention and events industries.
Freddie is an integral part of the Miami Beach community and a resident.He
is a member of the Board of Directors at the Greater Miami Convention &
Visitors Bureau (GMCVB),Miami Beach Chamber of Commerce (MBCC),Greater
Miami and Beaches Hospitality Association (GMBHA),Lincoln Road Business
Improvement District (LRBID)and the Academy of Hospitality and Tourism
(AOHT).Mr.Peterson is active within many industry associations including FVMA,
IAEE,PCMA,IAVM,ESCA,AIPC,IAEE and UFI.He currently serves on the Board
of Directors for the Exhibition Services &Contractors Association (ESCA)and
Florida Venue Managers Association (FVMA).He has also served on the Board
of Directors and a variety of committees within the International Association of
Venue Managers (IAVM),IAVM's Foundation and ESCA.
In the past,he has served as Chair of the Seaport Transportation Management
Association (STMA)and was a Board Member of A Better City (ABC),Back Bay
Association (BBA),Greater Springfield Convention &Visitor's Bureau (GSCVB),
Western MA Sports Commission,South Boston Neighborhood Health Center,
South Boston Neighborhood House and the Friends of Fort Point Channel.
Freddie holds a BA degree in Political Science from Merrimack College.He is a
graduate of IAVM's Venue Management School,Graduate Institute and Senior
Executive Symposium and the UMass Boston Emerging Leaders Program.
Corporate Support ~
CORPORATE SUPPORT
TH UY "TWEE"
VUONG
AGM,MBCC
PATRICIA M.RIOS
MSHRM &HR BUSINESS
PARTNER,MBCC
_,,.Appendix A
Tuy "Twee"Vuong joined the Miami Beach Convention Center {MBCC)as
the Assistant General Manager in summer 2022.Thuy oversees Event &Guest
Services,Venue Operations,Sales,Public Safety and Transportation,while being
intricately involved in contractor and client relationships coupled with a variety of
strategic initiatives.Throughout her career,Thuy has am assed m ore than 27 years
of event management and operations experience at some of the largest arenas,
entertainment venues,and convention centers in Florida-a top-tier international
market for hospitality and events.
As Director of Operations for lnforma Markets,Vuong managed everything from
event logistics and sign age to transportation,sustainability,and security for Florida
Boat Shows.She spent more than 20 years working for ASM at the Greater Fort
Lauderdale/Broward County Convention Center,starting as Event Manager and
eventually working her way up to Director of Sales,Event Services,and Marketing.
Other major Florida venues she has worked at include The Bayfront Center:Times
Arena and Mahaffey Theater in St.Petersburg and the Orange County Convention
Center and Addition Financial Arena (at the University of Central Florida)in
Orlando.Before that,Vuong worked at the Georgia World Congress Center,where
she was appointed Sector Coordinator for the Atlanta Committee for the Olympic
Games.Thuy earned a Bachelor of Science in Marketing from the University of
Central Florida and later studied Facility Management at the School of Public
Assembly in West Virginia.
Atter working for over two years as the Human Resources Business Partner
for OVG360 at the MBCC,Patricia Rios was appointed oversight over Human
Resources and IT Operations in 2022.
A veteran industry professional,Patricia brings over 20 years of experience in
hospitality and human resources management at reputable brands like OVG360,
Centerplate,Interstate Hotels &Resorts,Starwood Hotels,and KSL Resorts.
Working through a human resources lens,she has overseen property openings,
transitions,and renovations at major venues all over the country and implemented
lasting policies and procedures designed to build department infrastructure and
increase efficiency in HR.Through it all,she has led employees with positivity,
inclusion,excellent communication,and an emphasis on teamwork-focusing on
talent development and retention to foster a constantly growing,evolving,and
improving the environment.
Patricia is a graduate of Florida International University (TIU)with a Master
of Science in Human Resources Management and a Bachelor's in Business
Management from Ashford University,where she was a member of the Alpha
Sigma Lambda Honor Society and a Dean's List student.She enjoys community
involvement and is currently an active member of the South Florida Hospitality
HR Association and is also involved with the Greater Miami Convention &Visitors
bureau and the Miami-Dade County Summer Youth Internship Program.She is also
one of the founders and current co-chair of OVG Hispanic Latin Alliance Employee
Resource Group and is involved with many other Diversity,Equity,Inclusion and
Belonging activities.
A R IA N E H ILTEBRA N D
DIRECTOR OF MARKETING &
EXTERNAL RELATIONS,MBCC
VG360
Ariane Hiltebrand is the Director of Marketing &External Relations of the Miami
Beach Convention Center (MBCC).Since 2021 in her role at the MBCC,Ariane
provides creative and strategic leadership to develop and direct all marketing,
advertising,communications,and public relations activities for the MBCC.In
partnership with the MBCC's sales team,the City of Miami Beach,the GMCVB and
other key stakeholders,she further advances strategy and execution of programs
to attract diverse national and international organizations to utilize the MBCC
Campus for events,conferences,meetings,conventions,and trade shows.
Ariane has also been appointed Chair of the MBCC's CSR/Sustainability
Committee and Vice Chair of the MBCC's Accessibility/ADA Taskforce.As part of
her committee work,she has recently achieved the Event Industry Council's (EIC)
"Sustainable Event Professional Certificate".Furthermore,Ariane is a member
of the GMCVB's Marketing Committee,the GMBHA's Wellness &Sustainability
Council,the MDGLCC's Hospitality Council,Sustainability Events Network Florida
&Caribbean,IAVM's Sustainability Subcommittee and member of event industry
associations PCMA --Professional Convention Management Association,IAVM
-International Association of Venue Managers,as well as IAEE -International
Association of Exhibitions and Events.
Ariane brings over 25 years of experience in the national and international tourism
and hospitality industry in marketing,sales and management roles.She relocated
to Miami Beach from Santa Rosa,California,where she acted as Director of
Marketing Planning &Insights and previously as Director of Advertising &Digital
Marketing for Sonoma County Tourism in the San Francisco Bay Area.She was
also appointed Chair of the Content &Digital Committee at Visit California and
served for over 5 years on Visit California's Marketing Advisory Committee.Prior
to working in the convention &visitors bureau world,she was the Managing
Partner/Director of Global Sales &Marketing and member of the family
ownership team of the global bus tour operator SUNTREK with 120+full time/
seasonal staff in the USA,Germany,and Switzerland.
Ariane Hiltebrand is a current M.B.A.candidate and holds a Master of Science in
Marketing degree from Southern New Hampshire University and a Professional
Certificate in Marketing from University of California,Berkeley.She has lived and
studied in Germany,Paris,London,and Zurich.
Corporate Support ~
CORPORATE SUPPORT
In her role as the Director of Finance of the MBCC since early 2023,Carlina
Lo p e z oversees all financial operations,including financial planning and analysis,
accounts payable,accounts receivable,payroll,budgeting,and forecasting,while
working closely with contract partners,customers,and the City of Miami Beach
finance department.
Carlina brings years of progressive experience in financial management,
leadership,and operational tasks to her new role.Prior to joining the MBCC,
she served as Director of Finance/Controller at the Doubletree Miami Airport
and Convention Center,where she oversaw financial planning,budgeting,and
CARLINA LOPEZ variance analysis,among other responsibilities.Carlina also worked for JW
DIRECTOR OF FINANCE,MBCC Marriott Miami for 11 years,where she held several different roles,including
General Cashier,Accounts Receivable Supervisor,Credit Manager,and Assistant
Controller.
Originally from the Dominican Republic,Carlina is bilingual in English and Spanish,
and also holds a Master's degree in Accounting with Forensics Specialization from
St Thomas University (STU).
ANGELO GRANDE
DIRECTOR OF VENUE
OPERATIONS,MBCC
~AppendixA
Angelo Grande is the Director of Venue Operations at the Miami Beach
Convention Center (MBCC).
Angelo Grande was originally hired by the City of Miami Beach in May of 1989
and worked as a facility plumber for about ten years,prior to being promoted to
Air Conditioning Supervisor,Chief Engineer,and Director of Venue Operations,
13 ye ars ag o .A n g e lo w as in stru m e ntal in th e successful $640 million renovation
and expansion of the Miami Beach Convention Center from 2015-2020 and he
m a n a g e d ve n u e o p e ratio n s th ro ug h o ut all 2 0 ye ars of A rt B a se l M ia m i B e ac h .
A n g e lo w as re co g n ize d for his 30 years of service and dedication to the
M ia m i B e ac h C o nv e ntio n C e nte r by the M ay o r of the C ity of M ia m i B e ach an d
C o m m issio n e rs o n M a rch 13 th ,20 19 ,w h ich w as de cl a re d th e official Angelo
Grande Day in the City of Miami Beach.
A ng e lo is the C h a ir of the ADA Taskfo rce at the Miami Beach Convention Center
an d he ha s served for twenty-seven years as HOA president in his hometown
Pembroke Pines.He has volunteered his time at his children's schools and was on
the bo ard of the C h ild re n 's C a nc e r C aring C enter.
JAC WHITE
DIRECTOR OF PUBLIC SAFETY
&TRANSPORTATION,MBCC
CHRISTIAN
JARAMILLO
SR.SALES MANAGER,MBCC
VG360
Jae White is the Director of Public Safety &Transportation at the Miami Beach
Convention Center (MBCC).In the past,Jae has served as the MBCC's Public
Safety Manager and prior to that he was an Event Manager at Kovalchick Complex
in Indiana,PA.
Jae has over 17 years of in-depth industry,safety,security and event experience,
of which,eleven of those years have been with the MBCC.With a strong
background in public safety and transportation management,Mr.White thrives
on the fact that not only is safety and security a number one priority,but equally
important is the commitment to excellence in customer service and delivering
memorable experiences.
Jae is also the MBCC's Committee Chair of Diversity,Equity,Inclusion and
Belonging (DEIB)where he champion's a wide range of initiatives and cultural
events with a focus on workforce,workplace and marketplace.Jae is active
within many industry associations including but not limited to the International
Association of Venue Managers (IAVM),Florida Venue Managers Association
(FVMA)and Exhibition Services Contractors Association (ESCA).Jae is proficient
in managing security systems like Honeywell CCTV Control and Honeywell Fire
Control Panel.He is a graduate of Alfred State College,NY,in Liberal Arts and
Social Sciences.
nristian Jaramillo is the Senior Sales Manager of the Miami Beach Convention
Center (MBCC)and has held this position since 2021.Prior to joining our team,
Christian worked with several reputable hotel brands,including a number of
Marriott Properties,Sonesta Hotels,Provident Hotel and Resorts,and Hilton Hotel
&Resorts.
Christian has over 15 years of experience in sales and marketing with a strong
leadership background.He is a results-driven and detailed oriented professional
with a dedication to excellence in customer service and client relations
management.Christian's additional focus on growth strategies,research and
optimizing goals and revenues while collaborating with the sales team on a variety
of training initiatives will further elevate our ever-growing sales department.He is
a graduate of Miami Dade College in Business Administration.
Corporate Support ~
CORPORATE SUPPORT
BRANDI SALLY
DIRECTOR OF EVENTS &
GUEST SERVICES,MBCC
_,,.AppendixA
As the Director of Events &Guest Services at the MBCC,Brandi D.Sally oversees
all aspects of Convention Services and Event Operations.Brandi's responsibilities
include overseeing various event services such as catering,sponsorship,
bran d in g ,ve n u e se t-u p ,ho use k e e p in g ,un io n la b o r,te le co m m u n icatio ns,
au d io v isu a l pro d u ctio n ,rig g in g ,tra nsp o rt atio n ,se cu rity,electrical,engineering,life
safety,an d cro w d ma na g e me nt pla n s.
B ra n d i is a truste d ev e nt in d ustry ve te ran w ith o ve r 15 ye ars of ho sp itality
o v n o rio n r o Dir t iinin tha Mr(Dranli w u rl o rl at tho MM/altar E \/chintnpettttr«t t tt tee mt#tf it t»rite es tt at ttt is t et it t watt t«wees nos et «
C o nv e ntio n C e nte r,ov e rse e in g eve nts in a la rg e sp ac e of ove r 2 .3 m illio n to tal
sq u a re fe e t.M a n ag in g th re e histo ric ve n u e s,in cl u d in g the C o nvention Center,
Ro b e rt F.K e n n e d y Stad iu m ,an d the C a rn e g ie Lib ra ry at M o u nt V ern o n Sq u a re ,
she handled o y n te for attendee ranging from ((()+o ne r 19(99(9
T h ro u g h o ut he r ca re e r,Sally has su cce ssfully exe cute d ov e r 10 0 0 ev e nts,
in clu d in g p re stig io u s o ccasio n s like U n ite d S tate s Pre sid e ntia l In a u g u ra l B alls,
the N u cl e a r Se cu rity Su m m it,U n ite d State s A rm y A nn u a l M e e tin g an d E xh ib itio n ,
M ic ro so ft W o rld w id e P ar tne r C o nfere nc e ,A rt B ase l M ia m i Be ac h ,B itco in
C o nfere n ce ,an d the Su p e r B o w l Exp e rie n ce .
H e r exp e rt ise ext e nd s ac ro ss 2 5 +ve n u e s,in c lu d in g co nv e ntio n ce nte rs,are na s,
the ate rs,an d ho te ls.N o tab le in d u stry asso cia tio n s,no n-p ro fit org a n izatio n s,
co rp or atio n s,go ve rn m e nt ag e n c ie s,an d Fo rtu n e 50 0 co m p an ie s hav e all
entru ste d Sa lly w ith cre atin g unfo rg e tt ab le ev e nts in to p -tie r,w o rld -re n o w n e d
citie s an d ve nue s.
B ra n d i ho ld s a B A in P u b lic Re latio ns fr o m Flo rid a A g ricu ltural an d M e ch a n ica l
U n iv e rsity,and she co m p le te d the P rofessio na l C e rtificate Pro g ram for Ev e nt and
M e e tin g M a n a g e m e nt at T he G e o rg e W ash in g to n U n iv e rsity Scho o l o f B u sin e ss.
VG360
OVG ADDITIONAL SUPPORT
TIM LEIWEKE
CHIEF EXECUTIVE
OFFICER,OVG
Co-founder and Chief Executive Officer of OVG,Tim Leiweke is a leader and
veteran in the sports and entertainment industry with more than 30 years of
experience spanning multiple professional teams,
leagues,and facility developments around the world.No one else has been
recognized on both the Billboard Top 100 People in the Music Business and the
Most Influential Sports Executives by the Sports Business Journal in the same
year.In addition to creating Coachella and other iconic music festivals,he has also
been part of Championship teams in the NBA,NHL,MLS,AHL,and DEL.
Due to his consistent and devoted passion to community programs,Tim has been
recognized for his support of several charitable organization including the City
of Hope,Anti-Defamation League,Paras Los Ninos,Los Angeles Sheriffs Youth
Organization,Children's Hospital Los Angeles,Covenant House Toronto,Giants of
Africa,and many others spanning many important causes.
Tim's newest endeavor,in partnership with Irving Azoff,was the founding of Oak
View Group in 2015.Prior to this,he served as President and CEO of Maple Leaf
Sports and Entertainment with the following properties in its portfolio:NHL Toronto
Maple Leafs,NBA Toronto Raptors,MLS Toronto FC,Air Canada Centre,Ricoh
Coliseum,Maple Leaf Square,and BMO Field.Leiweke's impressive resume also
includes him serving as Founder,President,and CEO of Anschutz Entertainment
Group (AEG)and acquiring and merging more than 50 sports and entertainment
companies.
Tim was responsible for the development of the Staples Center,home of Lakers,
Kings,and Clippers and was integral in the creation of L.A.LIVE,a sports,
residential,and entertainment district adjacent to Staples Center and the Los
Angeles Convention Center.He has led the $2.5 billion development that includes
Club Nokia,a 2,300-capacity live music venue;Microsoft Theatre;
L.A.Live;and a 54-story,1,001-room convention headquarters destination,
featuring Ritz-Carlton and JW Marriott hotels,along with 224 luxury
condominiums.Tim has also served as President of the Denver Nuggets and Vice
President of the Minnesota Timberwolves,inking their first naming rights deal in
sports with the Target Center in 1989.
Corporate Support ~
CORPORATE SUPPORT
Ir /Al AyrIIVIVHLUrr
CO-FOUNDER,OVG
FRANCESCA
BODIE
PRESIDENT,OVG
DEVELOPMENT
_,,.AppendixA
In 2015 Irving Azoff was in part responsible for co-founding Oak View Group and
currently serves as a significant member of OVG's Advisory Board.In this role,
Irving contributes his industry experience and vast network of contacts.In 1974,
Irving founded Front Line Management and became the exclusive manager for the
likes of Jimmy Buffet,Journey,Jon Bon Jovi,and Van Halen.Irving is also
responsible for turning MCA Music Entertainment Group's fortunes around when
he served as the label's Chairman and CEO.After leaving MCA to join Warner
Music Group,Irving created Giant Records and ran it for several years before
deciding to return to managing artists.In 2008,Ticketmaster acquired Front
Line Management and Irving was named CEO of Ticketmaster as part of the
acquisition.That same year,Azoff was awarded Advertising Age's Marketer of the
Year.Irving later became Chairman of Live Nation and was named the most
powerful person in the music industry by Billboard magazine.
In 2013,Irving announced a joint venture with The Madison Square Garden
Company naming it Azoff MSG Entertainment.Irving serves as the company's
Chairman,CEO,and as a consultant to all MSG-managed venues,including The
Forum.Irving recently purchased MSG's share in the joint venture,renaming
the company The Azoff Company.In addition to his tenure in the music and live
entertainment industry,Irving has been involved in film production which includes
movies like Fast Times at Ridgemont High,Urban Cowboy,Jack Frost,Inkwell,and
Above the Rim.
-rrancesca Bodie has operated at some of the highest ieveis of sports and
entertainment.Her expertise intersects an array of skill sets from marketing,
sponsorship,and operations to development,finance,and partnerships.
As President of Business Development for OVG,Francesca helps lead the
company across a variety of fronts.In addition to helming OVG's partnerships
and acquisitions,she also oversees the company's operations and spearheads
all new real estate developmenl projecls for sports and entertainment facilities,
including the firm's major new projects at KeyArena in Seattle,WA and Belmont
Park in New York,NY.Prior to joining OVG in March 2015,Francesca served as
Vice President of Special Projects for AEG,overseeing a broad range of world-
class programming,live events,and production at L.A.LIVE and other facilities
around the world.
MIKE DOWNING
CHIEF SECURITY OFFICER,
PREVENT ADVISORS
VG360
As Chief Security Officer of OVG and President of Prevent Advisors,Mr.Downing
brings 35 years of experience to Prevent Advisors.Most recently he served as the
Deputy Chief,Los Angeles Police Department and Commanding Officer,Counter-
Terrorism and Special Operations Bureau where he led five operational divisions:
Major Crimes,Emergency Services Divisions,Metropolitan Division,Air Support
Division,and Emergency Operations Division.These divisions include the Anti-
Terrorism Intelligence Section,Criminal Investigative Section,Organized Crime,
Surveillance Section,Hazardous Devices Section,LAX Bomb K-9 Section,Special
Weapons and Tactics (SWAT),Mounted Unit,Dive Teams,Emergency
Preparedness and Response.
Mr.Downing has worked with the New Scotland Yard's Metropolitan Police
Counter-Terrorism Command SO 15.Mr.Downing has testified before
Congressional sub-committee's relative to intelligence,homeland security,
information sharing,and prison radicalization.In April 2010,Mr.Downing served
as a member of the Department of Homeland Security Advisory Council working
group on developing a national strategy for countering violent extremism.In
October 2009,Mr.Downing was appointed as the Interim Police Chief for the Los
Angeles Police Department.
Mr.Downing is an active member of the Leadership in Counter-Terrorism (LinCT)
Alumni Association,working with alumni from the FBI's LinCT Program to develop
a global enterprise of networked counter-terrorism practitioners from the United
States,United Kingdom,Canada,Australia,and New Zealand.Deputy Chief
Downing has also worked with the Department of Justice and State Department,
traveling throughout South America,Africa,Turkey,Poland,India,and Kenya to
transition large national police organizations into democratic civilian policing
models and overlay counter-terrorism enterprises on top of cities.His work in
counter-terrorism has taken him to Israel,Jordan,Saudi Arabia,Bahrain,United
Kingdom,Australia,Canada,Germany,Kenya,India,France,Afghanistan,and Iraq;
all to examine smart practices and build a network of practitioners.
Mr.Downing attended the University of Southern California where he received a
Bachelor of Science Degree in Business Administration in 1982 and completed
POST Command College in 1997,the FBl's Leadership in Counter-Terrorism (LinCT)
in 2008,the Post Naval Graduate Executive Program in 2009,and the Senior
Management Institute for Police at Boston (SMIP PERF)in 2012.Mr.Downing is
currently a Board Member at the George Washington University Center for Cyber
and Homeland Security Institute.
Corporate Support ~
CORPORATE SUPPORT
r 1miT AlnIIIIIHIVH I.
SONG
GENERAL COUNSEL,OVG
DAN GRIFFIS
PRESIDENT,OVG GLOBAL
PARTNERSHIPS
_,.AppendixA
€Christina Song was named General Counsel of V G in 2016 after working for
M a d iso n Sq u a re G a rd e n for more than nine years,most recently serving as Vice
President,Business,and Legal Affairs.
While at MSG,Christina worked on a number of marquee and signature marketing
partnership agreements across MSG's various teams and properties while also
providing day-to-day support to the partnership activation team.Prior to joining
MSG,Christina spent six years working on entertainment and intellectual property-
related matters for Duane Morris and Hunton &Williams in their respective New
York offices.
Ju more than 20 years of experience on both the brand side and the property
side,Daniel Griffis has built a career by thinking differently.Prior to joining OVG in
November of 2015,he served as Officer and Vice President of Marketing at Target
Corporation.He built more than 50 national marketing campaigns and 200 unique
partnerships for the brand.He managed a marketing budget of $320 million with
responsibility over all Sports,Entertainment,Fashion and Corporate Social
Responsibility for the $768 retailer.Daniel was also in charge of all vendor income
for Target where he raised over $500 million per year across 200 CPG
companies.
APPENDIX B
I /A/1l
(4RF ATFR MIAM.MIAMI REACH
GREATER MIAMI
CONVENTION &
VISITORS BUREAU
The Official Accredited Destination Sales &Marketing Organization for Greater Miami &Miami Beach
Message from the Greater Miami Convention &Visitors Bureau
I believe in the power of partnerships.For those of us in Miami-Dade County's tourism and
hospitality industry,the network of partners that include hotels and attractions,airports,airlines
and cruise lines,restaurants,arts and cultural institutions and other organizations underpin the
continued prosperity of a leading tourism anchor in our destination community -the Miami Beach
Convention Center.
The success of our partners is integral in influencing meeting,convention and tradeshow planners
to book the Miami Beach Convention Center and entice clients to explore the unmatched
diversions of the destination of Greater Miami and Miami Beach as well.Over the last fiscal year,
we secured seven new major conventions that will account for 34,169 room nights and 44,200
attendees with an economic impact of $51 million.In addition,there are 10 annually recurring
shows held at the facility that attract more than 300,000 attendees.
We have never wavered in our expectations that Greater Miami and Miami Beach will continue to
deliver one-of-a-kind experiences for travelers that showcase what makes this destination such a
great place to live,work,play and visit.We also have steadfast faith in the leadership of the Miami
Beach Convention Center and teammates who "sweat the small stuff'to make this first-class
venue one of the best convention centers in the world.
Its industry accolades speak for themselves and in 2022,an array of awards including the North
Star Meetings Group Silver Stella Award;Exhibitor Magazine Centers of Excellence Award,Smart
Meetings Magazine Smart Stars 2022;ConventionSouth's Reader's Choice Award Winner and
Facilities &Destinations Prime Site Award Winner accolades told us what we already knew,a
great facility plus exceptional customer service and leadership is a winning formula to embrace.
The destination of Greater Miami continues to be that memorable anecdote in a larger economic
comeback story.A thriving tourism economy anchored by continued business from the
convention,meetings and trade show sector plays a large part in driving demand for employees
across the wider Miami-Dade County economy and I am confident in saying that the Miami Beach
Convention Center has significantly contributed to this phenomenon.
To everyone connected to the Miami Beach Convention Center I say,"Let's continue to achieve
great things together."Our special partnerships mean we can expect nothing less.
Sincerely,_._y?Tv
David Whitaker
President &CEO
Main Office:701 Brickell Avenue,Suite 2700,Miami,FL 33131 USA •Miami Beach:1901 Convention Center Drive,Miami Beach,FL 33139 USA
Tel:305 539.3000 •MiamiandMiamiBeach.com
Art/Basel
June 21,2023
City of Miam i Beach
1700 Convention Center Drive
Miam i Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Wh om It May Concern,
On behalf of Art Basel Miami Beach,we would like to express support fo r OVG360,a
division of Oak View Group (OVG),who is submitting a renew al proposal fo r the
managem ent services of the Miami Beach Convention Center campus.
The Art Basel Miami Beach team has work ed with OVG360 (fo rmerly Spectra,Global
Spectrum)at the Miami Beach Convention Center for the past 15 years,including
throughout the entire renovation of the convention center ca mpus's $64 0-million-dollar
expansion and renovation.
Freddie Peterson and his team have been cooperative and responsive to our needs and
we hope to continue this great relationship in the future.
Sincerely,
Noah Horow itz
CEO
Art Basel U S Corp
c/lo 176-180 Grand Street,Suite 601
New York,NY 10013,USA
T +1 212 967 4600
artbasel com
Maureen Bruckmayr
Head of Business and Management Americas
intorma markets
June 14,2023
To:City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
Informa Markets
1650 SE 17 street
Suite412
Fort Lauderdale
FL 33316-1735,USA
t +1 954 INFORMA (463-6762)
To Whom It May Concern,
On behalf of lnforma Markets,I would like to express my support for OVG360,a division of Oak View
Group (OVG),who is submitting a renewal proposal for the management services of the Miami Beach
Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center on
tatty lradeshows over the last few years.As the largest tradeshow producing company in the world,the
shows we bring to the Miami Beach Convention Center include Discover Boating Miami International Boat
Show,Florida International Medical Expo,Cosmoprof Miami,Seatrade Cruise Global,Tissue World Miami,
AMWC North America and a number of potential new shows.
I he team memebers from the OVG360 venue management company serve as exemplary community
partners and continue to show a vested interest in generating economic impact for the City of Miami
Beach and the trades how/event industry.We could not run our shows without the support of our venue
partners.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center for many
years to come and I highly recommend them.
Sincerely,
32%
Ken McAvoy
President I South Florida Ventures
EVP,Corporate Development &Operations
lnforma Markets
Ken.MAyoy@lnforra_Om
lnforma.com
DISCOVERBOATING
MIAMI
INTERNATIONAL
BO AT SHOW '
6/13/2023
Re:OVG360 /MBCC
To whom it may concern:
On behalf of Informa Markets please accept this letter of support for the OVG360 Team that manages
the Miami Beach Convention Center.
I have had the pleasure of working with several facility management teams throughout my 25-year
career in event production and none have been finer than the OVG team members representing the
Miami Beach Convention Center.
Execution of a world class event cannot happen without the communication,collaboration,and
dedication of the entire team.The OVG360 team has provided unyielding support and service to
accommodate our unique needs for the entire MBCC campus.
I am thankful that the OVG360 is part of our extended management team and an integral part of our
success.
Sincerely,
Larry Berryman
VP Miami Boating
Discover Boating Miami International Boat Show
Larry.berryman@informa.com
Information Classification:General
Ix
In the business ofbuildingbusinesses
June 13,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of RX Global,I would like formally endorse the renewal proposal of OVG360,a division of
Oak View Group (OVG),for management services of the Miami Beach Convention Center.
I have personally worked with Freddie Peterson and his OVG360 team at the Miami Beach
Convention Center for many years,and it would certainly be my desire to continue that relationship
for years to come.RX Global partners with venues across the globe to host its events (many of which
take place in the United States including three in the MBCC),and I can personally say that Freddie
and the VG360 team remain the most collaborative and engaging team I deal with.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.In fact,RX's return to live events in 2021 (just one year after the start of the
pandemic)would not have been possible were it not for the coordination and partnership with
OVG360 at the Miami Beach Convention Center.
Locally,the OVG360 venue management team serves as valued community partner and continues to
generate economic impact for the City of Miami Beach,as well as the brands we bring to Miami
Beach,including our JIS Jewelry Show-a 40-year tenant of the MBCC.
I am extremely confident in OVG360's continued ability to manage and drive the Miami Beach
Convention Center to new heights and highly recommend a renewal of their services.
Sincerely,
Mike Grant
Senior Vice President,Operations Group
RX US
201 Merritt 7
Norwalk,CT 06851
www.r«global.com
1172 S.Dixie Highway.,Suite 214
Coral Gables,FL 33146
www.gmbha.com
June 14,2023
CRE<lER """'''"'..Jd --Hor AssociiiioRl
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of the Greater Miami and The Beaches Hotel Association,I would like to express my
support for OVG360,a division of Oak View Group (OVG),who is submitting a renewal
proposal for the management services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center on various events and panels that were held at the Miami Beach Convention Center.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.Furthermore,OVG360 has achieved five prestigious industry recognitions for
the MBCC in FY22:the "Silver Stella 2022"(Northstar Meetings Group),the "Centers of
Excellence Award"(Exhibitor Magazine),"Smart Stars 2022"(Smart Meetings Magazine),
"Prime Site Award"(Facilities &Destinations),and "Reader's Choice Award"
(ConventionSouth).
These local individuals from the OVG360 venue management company serve as tremendous
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach and the Miami hotel and hospitality industry.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
and highly recommend them.
Best regards,
Wendy Kallergis
President &CEO
GMBHA
ee:es
1920 Meridian Ave,Miami Beach,FL 33139
June 15,2023
Whereas,the Board of Governors of the Miami Beach Chamber of Commerce encourages businesses to open on
or relocate to Miami To whom it may concern,
It has come to our attention that the City of Miami Beach is currently seeking an invitation to negotiate for the
management contract of our Miami Beach Convention Center and its campus.At our Board of Governors
meeting on June 13th,we discussed and agreed unanimously,that your current venue management team,
OVG360,under the leadership of Freddie Peterson,has done an exceptional job especially in light of the
significant challenges that have faced them through no fault of their own.Those challenges include the
pandemic,a fire,and the lack of an attached convention center hotel.
Despite the challenges,Freddie has led a team of highly qualified professionals,who themselves have become
integrated into our community.The Chamber had so much confidence in the capabilities of OVG360 that we
elected to hold our Centennial Gala at the Miami Beach Convention Center last summer,which was handled
with all of the professionalism that we would have expected.
Our Board strongly urges the City of Miami Beach to negotiate with OVG360 as soon as possible as they
continue to provide excellence in venue management and have done so over the past 15 years.
Sincerely,
Aaron Tandy
Chairman of the Board
Jerry Libbin
President &CEO
June 13,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Loews Miami Beach Hotel,I would like to express my support for OVG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center campus.
I work with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center on a
regular basis and find Freddie Peterson to be a great partner and integral part of the operation
at the Miami Beach Convention Center.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.
These local individuals from the OVG360 venue management company serve as excellent
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach and Hospitality Industry.
I am confident in OVG360 and Freddie Peterson's ability to continue to manage the Miami
Beach Convention Center effectively and highly recommend them.
Sincerely,
Mutlu Kucuk
Complex General Manager
Loews Hotels
mkucuk@loewshotels.com
New
World
Symphony
June 16,2023
To Whom It May Concern:
lt is my pleasure to offer this letter of support for OVG.As President and CEO and the New
World Symphony,we know the value of lifting the Convention Center/Lincoln Road district
for the shared benefit of our community.We often work in partnership with Freddie
Peterson (OVG's General Manager)and Micah Allen-Chambers (Director of Sales).They are
very open and welcoming,and have formed a strong partnership with the Greater Miami
Convention &Visitors Bureau.Together we work to secure convention opportunities and
coordinate familiarity tours.They are good neighbors,and understand we all gain from
working together.
In what can be a very transient community,it is remarkable that OVG has been serving as
venue management company of the Miami Beach Convention Center since 2008.With the
recent Convention Center renovations and resulting high profile events,it is clear the scope
and complexity of their work has increased greatly during that time,and they do a
wonderful job.
We appreciate OVG's spirit of partnership and positive impact on our city,and hope you will
give them highest consideration.
Sincerely yours,#../
Howard Herring
President and CEO
New World Symphony,America's Orchestral Academy
New World Symphony,America's Orchestral Academy I Stephane Deneve,Artistic Director
500 17th Street,Miami Beach,FL 33139-1862 I t 305.673.3330 I f 305.673.6749 I nws.edu
I
Monday,June 19,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf ofSFM Services,Inc.,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the Miami
Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,
for the last 2 years.They have always been professional and a pleasure to work with.OVG360's
recent efforts include managing the convention center campus's $640-million-dollar expansion and
renovation,as well as guiding the MBCC through the Covid-19 pandemic with incredible success.
These local individuals from the OYG360 venue management company serve as great community
partners during their tenure and continue to show a vested interest in generating economic impact for
the City of Miami Beach.We recently celebrated Earth Day together with the planting of2 trees
donated by our firm.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center and
highly recommend them.Should you have any questions I can be reached directly at 305.525.9442.
Sinc -
President
}-
June 21,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
I would like to personally express my support for OVG360,a division of Oak View Group (OVG),
who is submitting a renewal proposal for the management services of the Miami Beach
Convention Center campus.
Having been born and raised in Miami Beach and worked for the past 32 years as a banker and
community leader in the city,I understand the importance that the Miami Beach Convention
Center has in the Miami Beach Community.I served on the Convention Center Advisory Board
from 2011-2017 and was Chairman from 2013-2016.I was also Chairman ofthe Board for the
Miami Beach Chamber of Commerce from 2013-2016 and currently serve on the Executive
Board.
I have worked closely with Freddie Peterson and his OVG360 team at the Miami Beach
Convention Center,during these years and throughout the convention center campus's $640-
million-dollar expansion and renovation.Freddie has built an extraordinarily strong,talented,
and dedicated team.Freddie has taken an active role in the community since moving to Miami
Beach,being appointed to serve on the Miami Beach Chamber of Commerce Board of
Governors.He attends numerous community events and is truly a stakeholder,as a resident of
Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
and highly recommend them.
Do not hesitate to contact me if you have any questions.
Sincerely,/
(k.«.BB!au
Michael S.Goldberg
Past Chairman/City of Miami each Convention Center Advisory Board
Past Chairman/Miami Beach Chamber of Commerce
0 Camillus
House A Ministry of the Hospital/er Order of St.John of God
June 14,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Camillus House,I would like to express my support for 0VG360,a division of Oak View Group (OVG),who is
submitting a renewal proposal for the management services of the Miami Beach Convention Center campus.
I had recently met and worked with Ariane Hiltebrand and her OVG36O team at the Miami Beach Convention Center.The team
was involved with providing a delicious soup for our dinner service on Friday March 12,2023.It was a beautiful event,and our
clients enjoyed the soup.I had mentioned to Mrs.Hiltebrand how enthusiastic I was during the event,and how I hopeful I felt
with organizing future feeding events here on campus.
Camillus House has been providing humanitarian services to persons who are poor and homeless in Miami since 1960 when it
was established to serve Cuban exiles during its humble beginning as a small soup kitchen.Now,as the largest service provider
for the homeless in South Florida,Camillus has grown into a full-service organization offering a comprehensive system of care
including food,clothing,emergency,transitional and permanent housing,physical and mental health care,and substance abuse
treatment.
In our main Dining hall,we serve over 1200 meals daily,breakfast,lunch,and dinner 365 days a year.As you can we have a large
operation,and we can always accept the assistance from our local community.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center,we can both benefit from
participating in events to provided needed meals to our community here in South Florida.I did notice during our dinner service
how engaged,and heart warmed the experience,was to the entire OVG360 team,which assisted that evening.
OVG360'S commitment to the community is evident through their Conventions C.A.R.E.program,donating leftover event and
tradeshow items to local non-profits,such as Camillus House.
Sincerely,
Bob Lozada -
Director of Operation Services
Camillus House
lozadab@camillus.org
HOPE IS WHERE THE HEART IS
1603 NW 7th Avenue,Miami,FL 33136 \Tel 305.374.1065 I camillus.org
es
MDG LCC
June 12,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
To Whom It May Concern,
On behalf of MDGLCC,The Greater Miami LBGTQ Chamber of Commerce I would like to
express my support for OVG360,a division of Oak View Group (OVG),who is submitting a
renewal proposal for the management services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his O\VG360 team at the Miami Beach Convention
Center since Freddie joined the team and for many years prior.He and is team are great
partners and champions of diversity,equity and inclusion,especially the LGBTQ community.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished elevating its stature as one of the preeminent
convention centers in the world through strategic staffing additions,excellent communications
and beyond incredible customer service.
These local individuals from the OVG360 venue management company serve as exemplary
community partners during their tenure and continue to show a vested interest in generating a
positive economic impact for the City of Miami Beach,the Greater Miami/Miami Beach tourism
industry,and the LGBTQ community.
l am confident in OVG36O's ability to continue to manage the Miami Beach Convention Center
exceeding all expections,and highly recommend them.
Sincerely,
-as
Steven Adkins,President/CEO
MDGLCC
[Ive nTon]
June 16,2023
To Whom It May Concern:
On behalf of Live Nation and the Fillmore Miami Beach at the Jackie Gleason Theater,
I would be delighted to extend this letter of support for OVG360.As a neighbor to the Miami
Beach Convention Center,our staff has had the pleasure of working closely with OVG360
frequently over the years.Each member of their team has always been wonderful to work
with and a pleasure to know.They have been a supporter of our events and regular
operations,and we have often collaborated to bring each other's clients a great experience
here in Miami Beach.
The OVG360 team has done incredible work presenting a myriad of fantastic events
over the years and making a significant impact on the prolonged success of the Convention
Center and neighboring facilities.We are not alone in having a great working relationship as
a fellow event venue and have enjoyed sharing strategies and expertise on both sides.
Live Nation continues to view OVG360 and their sales and marketing expertise at the
Convention Center as an imperative component of the long-term success of the entire Miami
Beach business community.The OVG team has been a wonderful neighbor and valued
business partner and we are always happy to sing their praises.
We at Live Nation and the Fillmore have nothing but great things to say about
OVG360 and believe their continued presence is essential to the events market in Miami
Beach.
Thank you for your consideration.
Best regards,
Nat Burns
General Manager
Fillmore Miami Beach at the Jackie Gleason Theater
1700 Washington Avenue,Miami Beach FL 33139
natalieburns@livenation.com
ESCA
EXHIBITION SERVICES
&Contractors Association
June 28,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
On behalf of the Exhibition Services &Contractors Association (ESCA),I am writing to express
my full support for OVG360,a division of Oak View Group (OVG),which is submitting a renewal
proposal for the management services of the Miami Beach Convention Center campus.
ESCA (Exhibition Services &Contractors Association)is an established organization that serves
as a unified voice for service contractors and their partners in the exhibition industry.With a
strong network of over 185 members across the United States and Canada,ESCA collaborates
with its members and other industry organizations to promote the exhibition sector and
advocate for their interests.They provide a hub for information exchange,offer support in the
ever-changing business environment,establish best practices and ethical standards,and serve
as an advocate on critical industry issues.ESCA's mission is to advance the exhibition,meeting,
and special event industries through education,information exchange,and shared
professionalism.With a rich history dating back to its founding in 1970,ESCA has been at the
forefront of driving the exhibition industry forward collectively,working in strategic alliances
with various other professional organizations in the industry.
Our relationship with Freddie Peterson,General Manager at OVG360,and his Miami Beach
Convention Center team extends over several successful collaborations and decades of
partnership.Freddie's devotion to safety and security in our industry is evident through his
tireless efforts.His invaluable contributions to the rollout of the ESCA badge security program at
the Boston Convention Center serve as a powerful testament to his commitment to our shared
objectives.This initiative remains an exemplary model for industry best practices,which are
now echoed nationwide.
Freddie has advocated for constant innovation and high standards in Miami Beach and the
industry.He is consistently pushing to raise the bar for our industry.His incessant flow of fresh
ideas and proactive implementation have made Miami Beach a focal point in event planning.
He's always at the front line,piloting new programs and utilizing all available industry resources
to improve his facility.His innovative spirit sets him apart as an exemplary venue manager and a
true asset to OVG360.
Furthermore,Freddie's long-standing involvement with ESCA and his role as a member of our
Board of Directors allows him to lend a valuable venue voice on a national scale.His passion for
the industry shines through his work as the Chair of our Venue and Management Committee,
where he consistently advocates for the overall good of our industry.His dedication,coupled
with his drive for excellence,reflects not only on him as an individual but also on the venues he
manages and the wider industry.
ESCA,as an organization,also recognizes the outstanding contributions of OVG360 in fostering a
strong and vibrant event industry.OVG360 has been at the forefront of elevating the Miami
Beach Convention Center through their extraordinary leadership and partnership under
Freddie's guidance.Their team navigated the Miami Beach Convention Center's $640-million-
dollar expansion and renovation,demonstrating exceptional management skills.They also
successfully guided the MBCC through the Covid-19 pandemic,showing resilience and
adaptability in the face of unprecedented challenges.
OVG360's commitment to community engagement,economic growth,and high service
standards has benefited the City of Miami Beach and our industry.The Miami Beach Convention
Center has become a shining example of a well-managed,innovative venue under Freddie's
stewardship.It is because of these qualities that we stand in full support of their renewal
proposal.
We are confident in OVG360's ability to continue to manage the Miami Beach Convention
Center with the same level of success if not more significant-their proven track record and
dedication to progress make them an ideal choice for this role.
Thank you for considering our endorsement.We are privileged to count Freddie Peterson
among our ranks.
Sincerely,
Julie Kagy,Director
ESCA
iulie@esca.org
773.418.1955
June 16,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Freeman,i would like to personally express my gratitude for OVG360,a division of Oak View
Group (OVG),who is submitting a renewal proposal for the management services of the Miami Beach
Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,since
2019,shortly after I transitioned into the General Manager of Freeman Orlando.
Freddie and his team truly exemplify what a partnership is.From the moment Freddie joined the team,
his introduction call,communication,and collaborative approach has set hls leadershlp far apart from
anything I've ever experienced.Freddie and his team make it easy for contractors and customers to
want to host events in the Miami Beach Convention Center.They prioritize establishing great
relationships resulting in meaningful experiences and lasting memories.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion
and renovation,as well as guiding the MBCC through the COvid-19 pandemic with incredible success.I
witnessed OVG360's generosity and compassion in their contributions to customers,the city,and the
industry through the hardship of our recovery.
These local individuals from the OVG360 venue management company serve as incredible community
partners during their tenure and continue to show a vested interest in generating economic impact for
the City of Miami Beach and the live events industry.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center and could
not imagine the venue or partnership success without them.We,at Freeman hold the highest regard for
Freddie Peterson and his entire leadership team and would highly recommend them for all future
considerations.
Sincerely,
Valerie White
VP,General Manager,Freeman
Valerie.white@freeman.com
June 15,2023
EXECUTIVE BOARD
Chai r
Wendy Kallergis
Greater Miami &the Beaches Hotel
Association
Vice-Chair
Josie Podesta Soto
MKT2000+
Secretary
Leonie Timothee
Intercontinental Miami
Treasurer
Stephanie Leger
First Rate Hospitality
To:City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139...••..
:To Whom It May Concern,
Re:OVG360 -Miami Beach Convention Center (MBCC)
•:I am writing to you on behalf of the Academy of Hospitality &Tourism (AOHT)to express our
:enthusiastic support for the renewal proposal for the management services of the Miami Beach
:Convention Center campus submitted by OVG360,a division of Oak View Group (OVG),to the
•City of Miami Beach.As an esteemed institution dedicated to promoting excellence in the
:hospitality and tourism industry,we firmly believe that OVG360's continued presence in our
:community would greatly benefit this city and its residents.
•
Im m ediate Past Chair
Julissa Kepner
M iam i M arriott Biscayne Bay
BOARD MEMBERS
Big Bus Miami Operations
Dance Now!Miami
Dream South Beach
Expedia
FAME
First Rate Hospitality
Florida Atlantic University
Florida International University
Florida Restaurant &Lodging
Association
Greater Miami Convention &
Visitors Bureau
Greater Miami &the Beaches
•AOHT has had the privilege of witnessing OVG360's significant contributions to the local
:hospitality sector firsthand.OVG360 has consistently demonstrated exceptional
"professionalism,expertise,and a commitment to providing world-class services to both tourists
.'and local patrons.Their track record of success and their dedication to enhancing the visitor
•experience make them an invaluable asset to the City of Miami Beach..
:We firmly believe that supporting OVG360's renewal proposal is not only in the best interest of
:our local economy by also vital for the continued development of our hospitality industry.Their
:presence in Miami Beach stimulates business growth,creates employment opportunities,and
:further enhances our city's global image as a vibrant and welcoming destination..
'1have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
•Center since 2021,but the Academy of Hospitality and Tourism has had a long-standing
:professional relationship with the Miami Beach Convention Center for over 30 years.Mr.
:Peterson and his team have always welcomed our teachers and students for work-placed
:learning opportunities,including hiring our students to work during the summer.
Hotel Association
Hyatt Regency Miami
Intercontinental Hotel Miami
Johnson &Wales University
Jungle Island
Miami Beach Convention Center :
Miami Beach Visitor &•
Convention Authority :
Miami Culinary Institute •
Miami Marriott Biscayne Bay :
MDM Hotel Group o
Miami Dade Aviation Department :
Miami Dade College
MKT2000+
South Beach Group
Show Technology Inc.
Tours "R"US
Washington Avenue Business
Improvement District
In light of the above,the Academy of Hospitality and Tourism wholeheartedly endorses
OVG360's renewal proposal with the City of Miami Beach.We trust that the City's decision
makers will recognize the immense value and positive impact that OVG360 brings to our
community.We encourage you to grant their renewal application,allowing them to continue their
exceptional work in shaping Miami Beach as a premier tourism destination.
Should you require any additional information or have any questions,please do not hesitate to
contact met at 305-693-3017.
Sincerely,.•
:Wendy Kallergis
:AOHT Board Chair•Greater Miami &the Beaches Hotel Association
•wkallergis@gmbha.com
Ce l€rely
Julie Kennedy
AOHT Director
Miami-Dade County Public Schools
juliekennedy@dadeschools_net..
Academy of Hospitality and Tourism Advisory Board
Miami-Dade County Public Schools
10151 NW 19th Avenue,Miami,Fl 33147
305-693-3017
0 www.facebook.com/nafmiami
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(7 enatam»
N7 *A CA REER
/N TECHNICAL
EDUCATION
4Izzm
June 28,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Fontainebleau Miami Beach,I would like to express my support for OVG360,a division of Oak View
Group (OVG),who is submitting a renewal proposal for the management services of the Miami Beach Convention
Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center ever since his
arrival to Miami back in 2018.As the sales leader of the largest resort in Miami Beach,I was fortunate enough to
meet Freddie in his tirst tew weeks in the city.We immediately started to collaborate and develop a great working
relationship,beneficial to both Fontainebleau Miami Beach as well as the MBCC.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion and
renovation,as well as guiding the MBCC through the Covid-19 pandemic with incredible success.OVG360 has
accomplished and worked diligently to establish strong working relationships with hospitality partners in the
community including Fontainebleau Miami Beach.
These local individuals from the OVG360 venue management company serve as indisputable community partners
during their tenure and continue to show a vested interest in generating economic impact for the City of Miami
cach and Fontaincblcau Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center and continuing to
deliver excellent experiences to attendees as well as deliver strong financial results and highly recommend them.
Kevin Bryant
Vice President of sales,Fontainebleau Miami Beach
kbryant@fontainebleau.com
June 14,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Sodexolive!,I would like to express my support for OVG360,a division of
Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson (facility General Manager)and his operations team
at the Miami Beach Convention Center since Freddie arrived in Miami Beach in
September 2018.He does an outstanding job of representing Miami Beach Convention
Center and genuinely cares about the success of the venue,the client's reputation,
delivering excellent customer service,and his campus partners.
OVG360's recent efforts include managing the convention center campus's $640-million-
dollar expansion and renovation,as well as guiding the MBCC through the Covid-19
pandemic with incredible success.Mr.Peterson has excelled at developing quality
managers during in extremely difficult labor market,fraught with inconsistent revenue
streams.He is truly one of the nicest,most considerate,hospitality professionals I have
ever encountered,and is an irreplaceable asset to Miami Beach and the Miami Beach
Convention Center.
These local individuals from the OVG360 venue management company have served as
inclusive community partners during their tenure and continue to show a vested interest
in generating economic impact for the City of Miami Beach.They also play an integral role
in the community as they work tirelessly with the many organizations that promote
Miami Beach.
I am fully confident in OVG360's ability to continue to manage the Miami Beach
Convention Center with Freddie Peterson's leadership and highly recommend them to
Senior Vice President-Convention Centers
Sodexo live I
EQETEOE3ervtces
bestofthe best.10Years
June 14,2023
To Whom it May Concern,
On behalf of BTB USA CORP,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center.OVG360's recent efforts include managing the convention center campus's $640-
million-dollar expansion and renovation,as well as guiding the MBCC through the Covid-19
pandemic with incredible success.The OVG team has working hardly to maintain a good
relationship with the community,as well as striving to increase business,at the same time
providing our company with an opportunity for recognition.
These local individuals from the OVG360 venue management company serve as an
extraordinary partner to the community during their tenure and continue to show a vested
interest in generating economic impact for the city of Miami Beach,including hotels and other
hospitality businesses.
I am confident in OVG360'S ability to continue to manage the Miami Beach Convention Center
and for BTB it is a pleasure to work together strategically collaborating the business plans
between both organizations and highly recommend them.
245 SE 1°ST Suite 327,Miami-FL -33131-(305)577.8875
June 22,2023
Mrs.Alina T.Hudak
City Manager
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Dear City Manager Hudak:
On behalf of South Florida Automobile Dealers Association,presenters of the annual Miami
International Auto Show,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Beach Convention Center.
I have had the pleasure of working with Freddie Peterson and his OVG360 team at the Miami
Beach Convention Center these past few years while planning and implementing our signature
annual event.The OVG360 team was especially helpful in providing invaluable support and
insight during the challenging days of the pandemic.I personally felt that they took a vested
interest in ensuring the success of the auto shows in 2021 and 2022,realizing the economic
impact our event has on the Miami Beach community.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
and am proud to highly recommend them.We hope to work with them well into the future.
Debra Koebel
President
South Florida Automobile Dealers Association
625 NE 124 Street
North Miami,FL 33161
305-981-1448
Dkocbcl@sfada.net
ds/s
To Whom It May Concern,
I am writing on behalf of DeepSleep Studio with utmost enthusiasm to express our unwavering support for
OVG360,a division of Oak View Group (OVG),as they submit a renewal proposal for the management
services of the Miami Beach Convention Center campus.
Throughout our partnership,OVG360,led by Freddie Peterson and his exceptional team,has consistently
surpassed our expectations.Their unparaileled professionalism and expertise have played an invaluable role
in shaping our marketing efforts,leading to outstanding results.
(ne remarkable testament t (\/,3('e capabilitiog is their eceptiona]management f the muntion
center's $640-million-dollar expansion and renovation.Their meticulous execution and unwavering
commitment resulted in a resounding success that has significantly elevated the stature of the Miami Beach
Convention Center.Additionally,their remarkable adaptability during the challenging times presented by the
Covid-19 pandemic has been truly commendable,showcasing their resilience and strategic acumen.
OVG360 has been a catalyst for change,revolutionizing the marketing efforts and outreach on behalf of the
Center.Their innovative approach has breathed new life into our brand awareness campaigns,captivating
audiences and leaving a lasting impact.
Beyond their professional achievements,the OVG360 team has become an integral part of our community.
Their genuine understanding of the local landscape,coupled with their unwavering commitment to generating
substantial economic impact for the City of Miami Beach,has fostered a sense of camaraderie and
collaboration that is truly exceptional.
In light of our exceptional experiences with OVG360,it is with great pleasure and utmost confidence that we
wholeheartedly recommend their continued management of the Miami Beach Convention Center.We have no
doubt that their unwavering commitment,expertise,and dedication will continue to drive success,making them
an invaluable asset.
We look forward to witnessing the continued positive transformation under the leadership of OVG360.
Sincerely,
Monica Benitez
Head Of Account Management//Partner
Monica@deepsleepstudio.com
305.766.4683
2140 S Dixie Highway #203,Miami,FL 33133 305.720.2990 deepsleepstudio.com
REED
June 15,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of ReedPop (a division of RX Global),owner and organizer of Florida SuperCon,it is
my honor to support the renewal of OVG360's contract for management services of the Miami
Beach Convention Center.
Like many of our consumer events,Florida SuperCon plays an intergral role in the communities
we serve and brings close to 20,000 passionate fans to the Miami Beach Convention Center
each July.Freddie Peterson and his OVG360 team have been incredible partners and tirelessly
support the needs of the event every year -we could not imagine working with anyone else as
well as we do with this team.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.Florida SuperCon's success in the Miami market can certainly be attributed
in part to the coordination,planning and partnership we enjoy with OVG360.
Locally,the OVG360 venue management team serves as valued community partner and
continues to generate economic impact for the City of Miami Beach,as well as the additional
brands we bring to Miami Beach.
I am extremely confident in OVG360's continued ability to manage the Miami Beach Convention
Center and partner with show organizers toward successful events.Based on OVG360's
continued track record,I would highly recommend a renewal of their services.
Sincerely,
Mike Grant
Senior Vice President,Operations Group
RX US /ReedPop
TH E EX PO GF LJP
Architects for connecting communities"
June 25,2023
To:City of Miami Beach
l 700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
The Expo Group,an event architect and general service contractor servicing
event organizers,corporations and higher education institution customers
through the design and execution of compelling,memorable experiences
across North America,share in mutual customers with OVG360,a division of Oak
View Group (OVG)in Miami Beach Convention Center.This letter expresses our
continued support for OVG360 on the renewal proposal for the management
services of the MBCC campus.
Personally,I have worked with Freddie Peterson in several capacities including
industry boards at Exposition Service Contractors Association (ESCA)and
International Venue Manager Association (IVAM)for over l O years in addition to
his OVG360 team at the Miami Beach Convention Center.
OVG360's recent efforts include managing the convention center campus's
$640-million-dollar expansion and renovation,as well as Freddie's leadership in
guiding new vendor management and safety initiatives at MBCC has raised the
client and operational success of the campus.
These local individuals from the OVG360 venue management company serve
as both industry and community partners during their tenure and continue to
show a vested interest in generating economic impact for the City of Miami
Beach and supporters ot ESCA,IVAM and the event industry.
I am confident in OVG360's ability to continue to manage the Miami Beach
Convention Center as permanent stakeholder and highly recommend them.
"aRi~II J Pekowski
President &COO
randypekowski@theexpgroup.com
5931 Campus Circle Drive West,Irving,Texas 75063 I theexpogroup.com I 972.580.9000
Chicago I Dallas I Las Vegas I Orlando I Washington D.C.
lmperialDade
June 21,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:0VG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern:
It is my pleasure to offer this letter of support for OVG.As an Account Manager of Imperial Dade
Paper (Miami,FL),I have had the opportunity to work with OVG over the past four years.I have
enjoyed getting to know the members of their leadership team,and I have appreciated the spirit
of partnership they have brought to our company.
In just a few short years,including during the midst of a global pandemic,OVG has made a
significant and positive impact to Miami Beach Convention Center and its campus.The OVG
team has worked diligently to establish strong working relationships with key hospitality partners
in the community,including hoteliers,the Mayor's office,and Imperial Dade Paper.They have
infused new energy into the proactive sales efforts for our expanded convention center,seeking
to win more group business,trade shows and consumer shows.OVG also has elevated the
marketing efforts and outreach on behalf of the Center,helping grow brand awareness for
Miami.
I have appreciated the daily communication with the OVG team and the collaboration for
sustainable local products to keep expenses at a minimum to service the events.
In many ways,our teams feel like an extended family,and I believe this is critical to our success
as a destination.
Thank you for your time and consideration.
Sincerely,
Jose Mercado,Account Manager
SUBJECT MATTER KIVVIT
June 15,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
WASHINGTON,D.C.TI CHICAGO /T NEW YORK TI NEW JERSEY TT MIAMI
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Subject Matter Kiwit /SM+K (formerly Kivvit),!'m writing to express my support for OVG360,a
division of Oak View Group (OVG),as they submit their renewal proposal for the management services of the
Miami Beach Convention Center campus.
SM+K is a national strategic communications agency with a Miami-based office.Among our local client base,
we're proud to represent the Greater Miami Convention &Visitors Bureau and lnforma Markets.
Through our work with these notable organizations,we're often in a position of collaboration with Freddie
Peterson,Ariane Hiltebrand and others within the OVG360 team.A few examples of where we've had
opportunity to partner include:the Discover Boating International Boat Show,the Florida International Medical
Expo (FIME)and launch of Cosmoprof North America.Our teams cooperate closely during these shows,often
times hosting VIP guests,dignitaries and media for ribbon-cutting events.I'm always impressed with the quality
of service and capabilities of the OVG360 team for such occasions.
At a more strategic level,I can confidently report that the OVG360 leadership team have been excellent partners
in addressing community relations.The team always exhibits a positive,solutions-oriented approach when we've
had to focus on neighborhood sensitivities such as Pride Park.The same can be said when we've partnered to
raise the profile of the convention center campus and the new headquarter hotel,in our efforts with the GMCVB
to spotlight our world-class destination.We recently worked together to produce a social media video with Carol
Motley highlighting the standout offerings of MBCC's $640-million-dollar expanded and renovated facility.
It is a pleasure working with the consummate professional at OVG360.I'm confident in their ability to continue
the exemplary management of MBCC and act as an engaged stakeholder.I'm pleased to highly recommend
them.
Sincerely,
Managing Director,Subject Matter +Kivvit
rrosenbaum@kivvit.com
TEAM8UBJECTMATTER.COM
KIVVT.COM
AGI International Inc.
Water &Chemical Management
June 16,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of AGI International Inc.,I would like to express my support for OVG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the
management services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson,Angelo Grande Director of Operations the maintenance
staff,and his OVG360 team at the Miami Beach Convention Center,providing the water
treatment chemicals and services for the HV AC cooling systems.
The OVG360's team including Mr.Peterson,Mr.Grande and his maintenance staff have
worked extremely diligent in operating the HVAC cooling systems plant and working through
the many obstacles that occur during new construction projects as large as this one.
I have witnessed the commitment,team effort and exceptional work ethics that this entire
team has continually provided to the convention center.The dedication that the team and each
individual has towards there duties has been exceptional.
In my field of service I visit many different facilities and see many different operations and
this team truly stands out as one of the best that I have dealt with.They truly care about the
operation of the facility and making the facility operate more efficiently and smoothly.
I am very confident in OVG360's ability to continue to manage the Miami Beach Convention
Center and highly recommend them.
Sincerely,
Manny Ferro
President
AGI International Inc.
AGI International Inc.P.O.Box 830054 Miami,FI.33283-0054
Phone:(954)557-8080 mannyagi@gmail.com
EDLEN
The Power People
June 29,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MCC}
To Whom It May Concern,
On behalf of Edlen Electrical,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center,we've had a great working relationship since Freddie's available at MBCC.Freddie's
professionalism and experience has made a real impact at MBCC.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished a great partnership with each vendor at MBCC.I
have witnessed the challenges when running a building under construction.They have
overcome those challenges many times.Most of those times with the ciient never knowing.
These local individuals from the OVG360 venue management company serve as dedicated,
hardworking community partners during their tenure and continue to show a vested interest in
generating economic impact for the City of Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center,
maintain excellent partnerships with the City,it's vendors,Clients and highly recommend them.
Sincerely,
Vanessa Alenier
General Manager
Edlen Electrical Exhibition Services,Inc.
-R-
valenier@edlen.com
miles
PARTNERSHIP
June 14,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Miles Partnership,I would like to express my full support for OVG360,a division of Oak View Group
(OVG),who is submitting a renewal proposal for the management services of the Miami Beach Convention
Center campus.
Over the past year,our company was selected to design and build the Miami Beach Convention Center's new
website-a process that requires a high level of interaction,coordination and collaboration with the OVG360 sales
and marketing teams.Throughout the project,we were very impressed with the leadership,expertise,
professionalism,and competence of every member of the OVG360 team that we had the pleasure of working with.
Building a website for a client requires tremendous coordination and shared responsibilities.As a vendor,we often
have little control over a client's timely follow-through,attention to detail,and clear communication of the overall
requirements.Working with the OVG360 team,however,was a true pleasure.The sales and marketing team had a
clear vision of how the website's design,content strategy and navigation should serve each audience,promote the
top features of the facility,and serve the community in terms of communicating social responsibility,diversity,
sustainability and value.Over nearly a decade of building websites with clients,I have yet to work with a team as
focused,knowledgeable or accountable as the OVG360 team.
Although Miles had a significant role in the new site,which recently launched on-time and on-budget,the OVG360
team equally shares credit in building an excellent website.Throughout our work together it was very apparent the
extent to which the OVG360 team has served as community partners during their tenure,and their vested interest
in generating economic impact for the City of Miami Beach.I am confident in OVG360's ability to continue to
manage the Miami Beach Convention Center with great success and highly recommend them.
Sincerely,
1•1i/+
Scott Bacon
Account Director,Miles Partnership
M ilesPartnership.com
6/51 Professional Pkwy W.,Ste.200,Sarasota,Florida 34240-8443 I 800.683.0010 I 941.342.2300 I F:941.907.0300
June 19,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Ex
D
C
so'sition
/elopment
@'mpany Inc
Re:OVG360 -Miami Beach Convention Center (MBCC
To Whom It May Concern,
I am very happy to write this letter of support for OVG360 as they submit their renewal
proposal for the management of the Miami Beach Convention Center campus.
Freddie Peterson and his team at the Miami Beach Convention Center are a pleasure to work
with,and we are excited about our launch of our Independent Hotel Show there this
September!We could have taken this show to any city in North America,but we choose the
Miami Beach Convention Center in a large part due to the relationship and support of Freddie
Peterson.
In my tenure as CEO of the Society of Independent Show Organizers (SISO),I saw the great
effort that Freddie and his team put in to promote the MBCC and to build relationships with the
Show Organizers,and it clearly pays off.
I believe that OVG360's management of the Miami Beach Convention Center has been a key
part of the success it has enjoyed these last many years,and I would most definitely
recommend that it be continued for the future.
If you have any questions,please feel free to contact me.
Sincerely,
\I ii48±
David Audrain
CEO &Partner
Exposition Development Company,Inc.
701 Whitlock Ave SW,Suite K47,Marietta,GA 30064
+1-404-334-4585 I David@ExpoDevCo.com I www.ExpoDevCo.com
Representing
painters and
decorators
wal/covers
drywall finishers
sign and display
workers
conventions and
show decorators
and builders
glaziers
architectural metal
and glass workers
public employees
ONE VOICE
SOUTH FLORIDA OFFICE
1300 S.Andrews Avenue
Pompano Beach,FL 33069
Phone 954.946.9310
Toll Free
866.370.DC78 (3278)
Fax 954.946.9311
•
MAIN OFFICE
2153W.Oak Ridge Road
Orlando,FL 32809
Phone 407.852.3977
Fax 407.856.8135
ONE AGENDA
Organizing Since 1887
THE INTERNATIONAL UNION OF PAINTERS AND ALLIED TRADES,AFL-CIO,CLC
DISTRICT COUNCIL 78
June 12,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
The Miami Beach Convention Center is the premiere venue for tradeshows and
conventions in South Florida.Local Union 1175 provides a skilled and trained
workforce to national and local contractors who are responsible for the
successful production of these events.
I am happy to report that,under the management of OVG360 and the
outstanding team that Freddie Peterson has assembled,our partnership with
the Miami Beach Convention Center has never been stronger or more
productive.We have found management and staff to be courteous,responsive,
informative,and committed to solving problems.They are proactive and
encourage communication and input from all parties,while recognizing the
critical importance of teamwork and partnership at every level.
The recent pandemic presented many challenges to our industry.Throughout
this time,the OVG360 management team demonstrated their full commitment
to finding solutions and providing the necessary resources to ensure that events
were held safely and successfully.
As part of my responsibilities,I routinely interact with event management as
well as contractors and their employees.I can honestly say that I have only
received positive feedback regarding OVG360.I enthusiastically endorse them
and recommend that they be given the opportunity to build upon the proven
track record they have already established and that is so vital for the continued
success of the newly renovated Miami Beach Convention Center.
Sincerely,
JC Garcia
Business Representative
I.U.P.A.T.D.C.78
Local Union 1175
jcgarcia@dc78.org
CC-C02443
EXPERIENCE MATTERg.
ADVANEED =ROOFING
ESTABLISHED 1983
June 21,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Advanced Roofing Inc would like to express my support for
OVG360,a division of Oak View Group (OVG),who is submitting a renewal
proposal for the management services of the Miami Beach Convention Center
campus.
I have worked with Angelo Grande,Director of Venue Operations and his
OVG360 team at the Miami Beach Convention Center as a vendor providing
roofing services.
I am confident in OVG360's ability to continue to manage the Miami Beach
Convention Center and highly recommend them.
Sincerely,
tac 0ante
Julian Olarte
Miami Office
Branch Manager
www.advancedroofing.com
800 638.6869 TEL 954.522.6868 FAX 954.566.2967
1950 NW 227 Street ]Fort Lauderdale]Florida 33311
fern
June 12,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
To Whom It May Concern,
It is my understanding that a management services RFP has been issued for the Miami Beach Convention Center.
As a frequent provider of exhibition services to the MBCC's clients I would like to recommend that the city again
select OVG360 (formerly Spectra)as the MBCC manager.The team that OVG360 has managing the facility is
doing an outstanding job from our perspective,both at caring for and maintaining the facility as well as
providing exceptional service to the groups who choose Miami Beach to host their convention,meeting,or
event.OVG360 has helped enhance the Miami Beach brand to its visitors.Freddie Peterson is an exceptional
leader,who represents MBCC very well to the clients and at large in the industry.
As a 115-year provider the exhibitions industry and top three United States provider of exposition and event
services it is important to us that the MBCC is positioned to be as successful as possible.We know that the
OVG360/MBCC team understands the unique needs of our industry and our joint clients and is expert at
ensuring the success of all parties and stakeholders.I believe that consistency would be jeopardized should
there be a change in management at this time.
Again,though there are other qualified management providers in the industry,I am confident that none will
provide better quality and results for Miami Beach than OVG360.
Should you have any questions about this recommendation or desire additional input,please feel free to contact
me at any time.
Sincerely,
Aaron Bludworth
President &CEO
cc:Freddie Peterson,General Manager MBCC
645 Linn Street
Cincinnati,OH 45203
www.fernexpo.com
June 21,2023
To:City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 --Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of A6 Secuirity,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Dcach Convention Center carpus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center,on a regular basis at the Miami Beach Convention Center campus.As a preferred
security services vendor for the venue,we have the pleasure of working closely with and
alongside the OVG360 team on a continuous basis.The team is professional,courteous and on
the ball.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success and continues to keep the highest levels of service,reputation and presentation
day in and day out.
These local individuals from the OVG360 venue management company have served as
invaluable community partners during their tenure and continue to show a vested interest in
generating economic impact for the City of Miami Beach and all of the local businesses that
engage as vendor partners on or for the campus.
I am supremely confident in OVG360's ability to continue to manage the Miami Beach
Convention Center and highly recommend them.
Sincerely,@Ry.,e
Christopher Anderson
Owner
A6 Security,
1101 Brickell Avenue
Suite 1202
Miami,Fl.33131
canderson@asixsecurity.com
June 21,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Global Security Solutions,LLC,I would like to express my support for OVG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center,providing staffing and security for over three years now.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.
These local individuals from the OVG360 venue management company serve as stellar
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
at a very high level.The professionalism is top tier and Global Security Solutions highly
recommends them.
Sincerely,
Lav Beachawp 6/21/2023
Lisa Beauchamp,Managing Director
Global Security Solutions,LLC
1-855-357-0413 Ext 700
Lisa@GlobalSecuritySolutionsLLC.com
~-·Es
PEST
MANAGEMENT
June 19,2023
Angelo Grande
Director of Operations
City of Miam i Beach
1700 Convention Center Drive
M iam i Beach,FL 3313 9
Toro Pest Management
Termite,Green Service,lawn,&1PM Specialist
1460 NW 107 Avenue Unit I Miami.FI33172 Tel:(305)594-4767 Email:wccare@toropest.com
WWW.TOROPEST.COM
Re:OVG360 -M iam i Beach Convention Center (M BCC)
To Whom It M ay Concern,
I am writing this letter on behalf of TORO Pest Management which is a minority owned and
operated business in South Florida to express our unwavering support for OVG360,who is
subm itting a renewal proposal for the management services of the Miami Beach Convention
Center.Having worked closely with M r.Angelo Grande and his dedicated team for over 8 years,
I can attest to their exceptional capabilities in addressing pest management challenges effectively
and pro m ptly.
Under Mr.Grande's astute leadership,we have successfully tackled a multitude of pest-related
issues that arise in a convention center environment.The M iami Beach Convention Center,being
a hub for num ero us vendors and expositions throughout the year,poses unique and heightened
pest pressure.How ever,with the collaboration of all involved part ies,we have consistently
devised and im plem ented strategies to combat these challenges.
TORO Pest M anagem ent's specialists have always received wholehearted support from Mr.
Grande,particularly in addressing any factors that may contribute to pest infestations,whether
they be related to sanitation or stru ctural concerns.His proactive approach and commitment to
m aintaining conducive conditions for effective pest cont rol have been instrumental in our shared
success.
In addition to the regular demands of pest control,we have encountered and triumphed over
additional obstacles together.The recent $64 0-million-dollar expansion and renovation of the
M iam i Beach Convention Center presented its own set of challenges,which we managed to
navigate seam lessly.Furthermore,during the unprecedented times of the Covid-19 pandemic,
M r.Grande's team exhibited exemplary resilience and adaptability,ensuring the continued
success of pest m anagement pro tocols.
As a com pany,we take im mense pride in our partnership with the M iami Beach Convention
Center and Mr.Grande's team of consummate professionals.Their dedication to maintaining the
highest standards of pest control and their commitment to pro viding exceptional service are
unm atched.Their com prehensive understanding of the unique demands of the convention center
industry has been a valuable asset in meeting and surpassing expectations.
Given our extensive experience working alongside OVG360 and witnessing their exceptional
management of the Miami Beach Convention Center,I am confident in their ability to continue
delivering outstanding results.I wholeheartedly recommend OVG360 for the continued
management of the Miami Beach Convention Center,as they possess the expertise,resources,
and unwavering commitment to excellence necessary for success.
Should you require any further information or have any questions,please do not hesitate to
contact me directly.
Sincerely,
.<-Renny Perez,BCE
Board Certified Entomologist
Director of Training &Technical Services
Renny@toropest.com
L iberty8Elevator
Corporation
June 20,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center
To Whom It May Concern,
On behalf of Liberty Elevator Corporation,I would like to express my support for OVG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center property.
I have worked with Freddie Peterson,Angelo Grande and Michael Vazquez and their OVG360
team at the Miami Beach Convention Center,as the exclusive vertical transportation preventive
maintenance provider,and these guys are great.is really a privilege working with these group of
professionals,they know what they are doing.I can't think of a better partner to work with on a
day-to-day basis,as we have a dedicated tech in the property all week and we work with the
MBCC team every day.
We have been working with OVG360 for more than a year now and we have experience first-hand
the readiness and the preparation to manage big events as the Miami Boat Show,Art Basel or the
Car Show,to name a few.The preparedness and attention to detail is impressive.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center.
Also I'm hoping for a long business and personal relationship with the OVG360 team,and I highly
recommend them.
Sincerely,
Israel De Jesus
Senior Business Development Manager
Liberty Elevator Corp.
June 20,2023
City of Mlaml Beach
1700 Convention Center Drive
Miaml Beach,FL 33139
Re:OVG360 -Mlami Beach Convention Center (MCC)
To Whom It May Concern,
On behalf of the Miami Beach Botanical Garden (M BG ),it is my pleasure to tell you about the
positive working relationshlp we have with Freddie Peterson and hls OVG360 team at the Miami
Beach Convention Center.
I've been the Executive Director of MBBG for 10 months and was impressed when Freddie
reached out,soon after l started,to welcome me to the MBCC campus and invite me to meet
his leadership team and tour the facility.
After the meeting,it was clear to me that Freddie has developed a culture of success with his
team that values partnership and collaboration with their campus neighbors and beyond.This
commitment to partnership and collaboration has certainly helped me and my team continue to
position our venue for success.
While I've only been leading the Garden a brlef time,I know of meaningful accomplishments by
this local OVG360 team including the convention center campus's beautiful $640-mllllon-dollar
expansion and renovation,as well as gulding the MBCC through the Covid-19 pandemic with
Incredible success.
l genuinely appreciate the splrlt of partnership Freddie and hls team have created during their
management of the MBC campus and look forward to many more years of successful
collaborationl
Sincerely,Ji.
TL Brown,Executive Director
M iam i Beach Botanlcal Garden
Tlbrown@mbgarde_Or
/haSmartCity.
June 19,2023
y+
City of Miami Beach
1700 Convention Center Drive
Miami Beach,Florida 33139
Re:0VG360 -Miami Beach Convention Center (MBCC)Campus
To Whom it May Concern:
Please accept this letter of support for OVG360 contract renewal.Through the leadership of its
General Manager,Freddie Peterson,OVG360 continues to deliver on excellence in venue
management at the Miami Beach Convention Center (MBCC)and its Campus.Smart City has been
a long partner of OVG360 as its exclusive technology partner at the MBCC and numerous other
public convention venues across the country.
At the MBCC we have partnered with OVG360 for the past 15 years and during that time have
worked cooperatively to deliver excellent technology services for thousands of events,including
the annual Art Basel Miami Beach event.Additionally,we have partnered with both OVG360 and
the City of Miami Beach in implementing numerous network upgrades in order to stay at the
forefront of all that is technology.These upgrade projects ensure that every guest of the MBCC has
access to the latest in wired and wireless services to ensure the technological success of each event
while also driving revenue for the City of Miami Beach.
Additionally,the OVG360 team has consistently included Smart City,and their partners,in
important community involvement and have been a model of sustainability business practices,
including resiliency initiatives,donation programs and fostering diversity,equity,inclusion and
belonging programs.
On a national basis,we have partnerships in place with OVG360 in six venues.Our experience with
0VG360,both locally and with their senior management,has always been cooperative and positive
in keeping the needs of the MBCC,its Campus but most importantly our customers at the forefront.
Please do not hesitate to contact me directly for additional input on Smart City's excellent
relationship and experience with OVG360.
Regards,at
mart City Networks
Honeywell
9315 NW 112th Ave
Miami,FL 33178-2516
June 19,2023
To:Angelo Grande
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Honeywell Building Technology,I would like to express my support for OVG360,a division
of Oak View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Beach Convention Center campus.
Honeywell's Teams have worked with Freddie Peterson and his OVG360 team at the Miami Beach
Convention Center,prior to and during the multi-year expansion project.Afterwards,Honeywell
partnered with the OVG360 team to help maintain an efficient,secure,comfortable and safe
convention center.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with incredible
success.OVG360 has continued to research and improve the buildings operation,pursing expansion of
the building's Security System,Life Safety Systems,and Building Management Systems.
These local individuals from the OVG360 venue management company serve as exemplary community
partners during their tenure and continue to show a vested interest in generating economic impact for
the City of Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center with an
elevated level of anticipated success and highly recommend them.
Sincerely,G-.C
Eugene Chamberlain
Honeywell Building Technology
Sr.Account Executive
EF0001059
(407)466-8521
$
June 21,2023
BE S T G A R A G E D O O RS ,IN C .
9780 N.W.79th Avenue•Hialeah Gardens,FL 33016
Dade:(305)821-9720 /Broward:(954)423-9222
Fax:(305)821-3943 email:best@bestdoors.net
City of Miami Beach
1700 Convention Center Drive
Miami [each,FL 33139
RE:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Best Garage Doors Inc.,I would like to offer my support for OVG360,who is submitting a
renewal proposal for the management services of the Miami Beach Convention Center.
I have worked with Angelo Grande and his OVG360 team at the Miami Beach Convention
Center in the service and installation of their overhead rolling doors.
I have appreciated the opportunity to work with the OVG360 team in the expansion and
Renovation of the Miami Beach Convention Center.
I am expressing my confidence in OVG360's ability and professionalism to continue to manage the
Miami Beach Convention Center's bright future in this beautiful City of Miami Beach and highly
Recommend them.
"%
~
Anthony A.Suarez
President
=..,=-
G>smreco»lescoos
giving our students the world
Superintendent of Schools
Dr.Jose L.Dotres
June 16,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC}
To Whom It May Concern:
Miami-Dade County School Board
Mari Tere Rojas,Chair
Danny Espino,Vice Chair
Roberta J.Alonso
Lucia Baez-Geller
Dr.Dorothy Bendross-Mindingall
Mary Blanco
Monica Colucci
Dr.Steve Gallon III
Luisa Santos
The Miami Beach Convention Center holds a special place in our community,serving as a hub
for cultural,business,and recreational activities.It plays a crucial role in attracting tourists,
hosting conventions,trade shows,and events that contribute significantly to the economic
growth and vitality of our city.OVG 360's management and operation of the Miami Beach
Convention Center has been exemplary,consistently delivering exceptional experiences and
ensuring that events run smoothly.
Freddie Peterson currently serves on the Academy of Hospitality and Tourism's Advisory Board
and OVG360 has proven itself as a reliable partner in this community.Mr.Peterson has hired
many student interns over the years from Miami Beach Senior High and hosted students for Job
Shadow opportunities.This school district has benefited from the Conventions CARE donation
program with donated supplies for our schools.Their efforts perfectly align and support the
mission of AOHT,which is to prepare a diverse community of high school students for post-
secondary education and careers in hospitality &tourism.
OVG360 and Mr.Peterson's leadership have proven themselves as a reliable partner with their
emphasis on community engagement and inclusivity,which truly reflects the diverse spirit of
Miami Beach.We support OVG360's renewal proposal with the City of Miami Beach.Their track
record of excellence,commitment to sustainability,and dedication to community engagement
make them the perfect partner for this city.
If you require any additional information,please don't hesitate to contact me.
Sincerely,
Ge Sf..-
Lupe Ferran Diaz,Ph.D.
Executive Director
Department of Career &Technical Education •10151 NW 19Ave •Miami,Florida
33147
305-693-3030 •dcte.dadeschools.net
II
DECO INTERNATIONAL SECURITY CORPORATION
407 Lincoln Rd,Suite 12J,Miami Beach,FL 33139 USA •P:+1(305)673-2577 F:+1(305)673-2562
Email:it2.@decoint ema tiona ls@curly.com •web:ywww,do inte m.tiona lsAcuity.com
June 21,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
RE:OVG360 -MIAMI BEACH CONVENTION CENTER (MBCC)
To Whom It May Concern,
Oo behalf of DECO International Security Corporation,I would like to express our support for VG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management services of
the Miami Beach Convention Center Campus.
We have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,
providing security services for a number of clients.In particular,the OVG360 team was very helpful,while
we provided security services to the International Bar Association 2022 Annual Conference,which was a
high-profile event with some 5,000 participants from around the world.
Additionally,we are aware of OVG360's recent efforts managing the convention center campus's $640-
million-dollar expansion and renovation project,as well as guiding the MBCC through the COVID-19
pandemic with incredible success.From our vantage point,OVG360 provides consistently professional
management of the MBCC that makes working on campus a pleasant experience for our company and our
clients.
The local team from the OVG360 venue management company have been valuable community partners,
during their tenure and continue to show a vested interest in generating an economic impact for the City of
Miami Beach and local businesses.
We are yery confident in OVG36O's ability to continue to manage the Miami Beach Convention Center and
highly recommend that they be retained.
Thomas Sanon-Jules
CEO and President
Office:(305)673-2577
Email:thomjules@decointernationalsecurity.com '
Copy:Jeffrey N.Torain,DSc,CPP,CCAP,Executive Vice President
File
FLORIDA PRIVATE SECURITY AGENCY LICENSE Ne B2100213
EDD HELMS
E LE C T R IC
TRADESHOWS EVENTS
To W hom it May Concern ,
I am w riting to express my heartfelt accolade fo r the outstanding management skills demonstrated by Freddie Peterson
and the OVG360 team in overseeing the Miami Beach Convention Center.Having worked with OVG360 for the past 15
years,I have w itnessed firsthand their remarkable convention sales expertise,exceptional marketing efforts,and
meticulous building maintenance.
As an electrical service pro vider,Edd Helms Electric has had the privilege of supporting events at the MBCC for over 40
years,including some of the most prominent clients such as Art Basel,Design Miam i,and the lnforma shows;to name a
few .I would like to highlight OVG360's collaborative approach that is essential in fa cilitating seamless events.They
consistently nurture part nerships with service providers like us to ensure that every aspect of hosting a co nvention or
event at the MBCC exceeds client expectations.
O VG360's tireless effo rts to att ract and secure major conventions and events have been remarkable.Their exceptional
marketing initiatives have played a pivotal role in positioning the newly renovated Miam i Beach Convention Center as a
w orld-class fa cility .Their innovative marketing campaigns have effectively showcased the convention center's state-of-
the-art amenities,versatile event spaces,and breathtaking surroundings.
In addition,OVG360's com m itment to building maintenance deserves commendation.They have consistently
dem onstrated an unwavering attention to detail,ensuring that the convention center is impeccably maintained and
ready to impress attendees at every event.From cleanliness to prompt repairs,OVG360 has shown a deep
understanding of the im portance of a well-maintained facility.Their commitment to excellence in building maintenance
has helped create a positive and welcoming environment fo r event organizers and attendees.
OVG360 has also taken notable initiatives around sustainability.Their dedication to environmental stew ardship not only
aligns w ith the global fo cus on sustainability but also positions the Miami Beach Convention Center as a leader in
sustainable event hosting.
Furthermore,OVG360's com m itment to DEi is commendable.They have actively fostered an inclusive environment
within the convention center,promoting diversity and equal opportunities for all stakeholders involved.OVG360's
dedication to DEi extends beyond intern al operations and extends to creating an inclusive experience for event
att endees.By embracing diversity and promoting incl usive practices,OVG360 has played a significant role in making the
M iam i Beach Convention Center a welcoming and inclusive space for all.
OVG 360's contributions have been instrumental in the success of the convention center and the promotion of Miami
Beach as a premier destination.
Sincerely,
Joni Alonso
Director,Tradeshows &Events
740 Intern ational Parkway,Sunrise,FL 33325 Tel:954-595-1600 www .EddHelmsTradeshow s.com
EVE€RAST
PRODUCTIONS
To Whom It May Concern,
I am writing to express my unwavering support for OVG360,a division of Oak View Group
(OVG),in pursuing the management services renewal for the Miami Beach Convention
Center campus on behalf of Everlast Production,Inc.
Since 2020,I have collaborated closely with Freddie Peterson and his exceptional OVG360
team at the Miami Beach Convention Center,where we have exclusively provided
audiovisual services.Together,we have successfully organized and executed numerous
events at the venue.
OVG360 has demonstrated its remarkable capabilities by overseeing the expansion and
ren o vation of the convention center campus a project valued at $640 million.Additionally,
th ey hav e sh o w case d ou tstan d in g leadership during the challenges posed by the Covid-19
pan demic,ensuring the smooth operations of the Miami Beach Convention Center
th ro u g h o u t th ese difficu lt tim e s .T h e ir co m m itm ent to the community is evident through
th eir ge n e ro u s do n atio n o f lefto ve r eve n t an d trad e sh o w item s to lo cal non-profits,such as
T he Ed u c atio n F u n d .Th is tan g ib le exam p le is a testam e n t to the ir de d ication to the
co m m u n ity's w ell-b ein g .
Th e team m e m b e rs at O V G 3 60 ha ve co ns isten tly pro v en th e m s e lv es to be ou tstan d in g
co m m u n ity pa rt n e rs,co n tin u a lly ex h ib iting genuine concern for the welfare of Miami
Beach.They actively contribute to the city's sustainability initiatives,making concerted
efforts to transform the center into a plastic-free environment.
With great confidence,I endorse OVG360's ability to effectively manage the Miami Beach
C o nve n tio n Center and anticipate its continucd success in delivering exceptional results.
I w ho le h e arted ly recommend them for the renewal of their management services.
Yours sincerely,
Uaalgto no uaa,
Washington Arfa s
CEO
Everlast Productions
K E Y TR AN S P O RTATIO N
C USTOM ER DRIVEN.
June 19th 2023
City of Miam i Beach
17 00 Convention Center Drive
Miam i Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To W hom It May Concern ,
On behalf of Key Transportation Serv ice ,I would like to express our support for OVG360,a division of Oak View Group (OVG),which is submitting
a renewal pro posal for the management serv ices of the Miami Beach Convention Center campus.
One of the critical aspects of large-scale events is transportation and logistics,and Key Transportation works very closely with Freddie and his
team at OVG360 and the Greater Miami Convention and Visitors Bureau to ensure seamless transportation during events.Their support in this
area is unparalleled,ensuring that all deliverables are exceeded .
I can confidently say that Freddie and his team leave no stone unturn ed when it com es to providing exceptional service and representing MBCC.
Moreover,Garrick and Jae have also been instrumental in working with our team to ensure that everything runs smoothly.They represent the
MBCC at the highest level,and their commitment to excellence is evident in everything they do.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion and renovation and guiding the MBCC
through the Covid-19 pandemic with incredible success.
These local individuals from the OVG360 team serve as exceptional and stellar community partners and continue to show a vested interest in
generating economic impact for the City of Miami Beach.Their commitment to fostering positive relationships and promoting growt h has earned
them a reputation as reliable and trustw orthy partners.Furtherm ore,OVG360 has made notable contributions to the event management industry
and their recent efforts demonstrate their commitment to excellence and innovation in event management.
Based on our experience work ing with Freddie Petersen and his team al OVG360 we highly recommend and support them.Their professionalism,
dedication,and teamwork are second to none,and we are confident that they will continue to excel in their roles.
Sincerely,
ery da 6sroo
Merlynda Bissoon
VP Business Development
Key Transportation
C 305-984-2433
merlynda@ key-transportation.co m
Document Ref:HUUSB-VPMGV-YQWK2-CKZFB
KEII7II
June 13,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 --Miami Beach Convention Center {MBCC)
To Whom It May Concern,
On behalf of 1"Class Parking,I would like to express my support for OVG360,a division of Oak
View Group (OVG),who is submitting a renewal proposal for the management services of the
Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center,managing parking and transportation services for the events held at the MBCC.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished an exceptional leadership that brings together aii
the individuals within this organization including vendors to work as "one voice under one roof".
These local individuals from the OVG360 venue management company serve as caring
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Deach Convention Center
as a world-class facility and highly recommend them.
President
1°'Class Parking
wilsonm@lstclassparking.com
12550 Biscayne Blvd.Suite 300 North Miami,33181 FL
June 19,2023
To whom it may concer :
This letter is to share our tho ughts about just how amazin g we consider the folks at OVG360 to
be.We can attest to what a great ass et we have at the convention center,and spec ifically the OVG360
team that is runn ing it.Yes,Miam i Beac h and the convention center are both gorgeous and by them selves
are valuable assets .However,in business we know it's all about exec ution.Th e team managin g this
facility make us proud,and are just as much of an asset.
At every encounter,we've found the staff to be profess ional,efficient,courteo us,knowledgeab le,
helpful and effectiv e.It is clear that these professionals care about their jobs,and the importan t role they
play in our comm unity .
We recen tly worked with the team on a daily bas is,on a significan t project.The staff was
solutions-focused,and very concern ed about the facility and peo ple occ upying it.I was so impressed with
the profess ionalism -a model for all of us as business owners and mana gers to follow!The staff were
quick to identify concern s,and appro ach us with them in a professional,courte ous mann er that really
rep resen ted the facility well.Th ey mana ged us well,and made sure Miami Beac h was serv ed
profess ionally.
We do many projects with many comm ercial and residential facility manag ers;I'd be hard -
press ed to nam e another expe rience as trans pare nt,efficient and effecti ve.
How much do I believe in the folks at the MB CC?It was just the other day I reac hed out to
general manag er Fred die Peterso n with an idea -I wanted to offer to be his team 's lead 'sales guy 'in an
effort to brin g the SERVP RO national convention to Miam i Beac h!Eac h year,own ers of our 2,000
franc hise territo ries converge at a locati on and I can think of no better place to have a future convention
than Mim i Beac h.I would love to show off our market and our convention center to the thousan ds of
SERVP RO peo ple who atten d eac h year !Most importan tly,I have all the confi dence in the world tha t it
would com e off spectac ularly.
If there are any questi ons,any one should feel free to contact me on my cell phone day or night,
(786)326-7331.
Warm Regards,
±£°
Owner
SERVPRO of Miami Beach
SERVP RO OF MIAMI BEACH P.O.B8OX 4035 17 MIAM I BEACH FL 33140 (305)532-5411
www.servpro mlamlbeach .com
INTERNATIONAL BROTHERHOOD
of
ELECTRICAL WORKERS
LOCAL UNION NO 349 •1657 NW I7h AVENUE •MIAMI,FLORIDA 33125
Bill Riley,us NESS MANAGER ACentury of Service Brian Rappaport,PRESIDENT
(305)325 1330 (305)325-1333
June 13.2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach.FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of IBEW Local Union 349,I would like to express my support for OVG360,
a division of Oak View Group (OVG),who is submitting a renewal proposal for the
management services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach
Convention Center,I have found Freddie Peterson and the OVG360 Group to be
extremely professional.efficient.and thorough in dealing with all issues I present
them.
OVG360's recent efforts include managing the convention center campus'$640-
million-dollar expansion and renovation.as well as guiding the MBCC through the
Covid-19 pandemic with incredible success.OVG360 has established the Miami
Beach Convention Center a premier venue recognized.by the citizens of Miami
Dade County,local governments and throughout the nation.
These local individuals from the OVG360 venue management company serve as
community partners during their tenure and continue to show a vested interest in
generating economic impact for the City of Miami Beach.
I am confident in OVG360's ability to continue to manage the Miami Beach
Convention Center and highly recommend them.
Sincerely,.,,
oee'6,
Assistant Business Representative
IBEW Local Union 349
June 19",2023
The City of M iam i Beach
1700 Convention Center Drive
M iam i Beach,FL 33139
RE:OVG360-M iam i Beach Convention Center (MBCC)
To W hom it May Concern ,
Fo r over 20 years,South Fl orida Electric,LLC (SFE)has had the pleasure of supporting
the OVG team at the M iam i Beach Convention Center (M BCC)in many different
capacities.During that period,Angelo Grande and his team dem onstrated the highest
fo rm of integrity and com m itm ent to the needs of the Convention Center and of that of
the City of M iam i Beach.
Since the inception of our two team s'relationship,SFE has supported the M BCC as a sub
to prim e,consultant,em ergency responder and as a direct purchase order vendor.In
every instance,Angelo and the current OVG team have exhibited unparalleled dedication
to the needs and best interests of the City while maintaining an honest relationship with
their contractors.The high standards enfo rced by OVG and the staff at MBCC bode well
to the reputation of the City of M iam i Beach.
In closing,having the OVG team lead by Angelo to represent the City of M iam i Beach is
an easy recom m endation to m ake.They possess qualities to be proud of as they continue
to m eet,exceed and build upon the already high standards of the City.
Very Respectfu lly,
Jim Colem an
VP Operations
Ft.Pierce,FL•Phone 561-951-1678 •Fax 561-968-1437
sfell@sf@series.net •ywy.sfeseryices.net
HOA!EE OF MILLION FART5nreTtao
Plumbing Supply Co.,-
1738 4T C+HD#"t4 E n 1«,FIORI 23139
1-ut)-4.3-5445 tAJ€;130 $]332-3447 FAX:(30$1 532-$54
June 23,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of American Plumbing &Electrical Supply,I would like to express my support for OVG360,a division
of Oak View Group (VG),who is submitting a renewal proposal for the management services of the Miami
Beach Convention Center Campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,providing
supplies and specific industry information for over thirty-five years.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion and
renovation,as welt as guiding the MBCC through the Covid-19 pandemic with incredible success.OVG360 has
accomplished.
These local individuals from the OVG360 venue management company serve as community partners during
their tenure and continue to show a vested interest in generating economic impact for the City of Miami Beach
and American Plumbing which is a local business which serves the Whole Building Supply Industry.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center and highly
recommend them.
Howard Gross
Vice President
American Plumbing &Electrical Supply Inc
1735 Alton Rd,Miami Beach FL 33139
HGross@Americanplum.net
l $
SHERWIN
WILLIAMS.
June 26th,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Sherwin-Williams,a Miami Beach business.I would like to express my support for
OVG360,a division of Oak View Group (OVG),who is submitting a renewal proposal for the
management services ofthe Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center for the last 32 years.Sherwin-Williams has provided guidance and services for the
maintenance of the facilities related to paint and products.
OVG360's recent efforts include managing The Convention Center Campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished strong working relationships with key hospitality
partners in the community,including hoteliers,the mayor's office,and Sherwin-Williams.
These local individuals from the OVG360 Venue Management Company serve as excellent
community partners during their tenure and continue to show a vested interest in generating
eco nomic impact for the City of Miami Beach and hospitality partners in the community,
including hoteliers,etc.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
at the highest level of excellence and I highly recommend them.
Prepared by:
Joan Al Abdallah
Joan Al Abdallah
The Sherw in-W illiams Company
Property Management Sales Representative
786-4 57-2773
Joan.al@ sherw in.com
MIAMI$9MME52@]
June 27%,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Miami Home Centers,I would like to express my support for OVG360,a division of
Oak View Group (OVG),who is submitting a renewal proposal for the management services of
the Miami Beach Conventon Center campus.
I have worked with the OVG360 team at the Miami Beach Convention Center throughout the
past years.We experienced many challenges in business,including having to close our doors
temporarily during the Covid-19 pandemic.Unsure of how our business would progress during
these times,it was refreshing to know that we still had our business relationship with OVG360
and MCC.We are a family-owned iocai Miami Beach business and rely on these relationships
for our success.With all the competition out there,it is great to know that they have supported
our small business all these years.
I strongly recommend OVG360 to continue to manage MBCC and can say with much confidence
that they will continue to bring success to them.
Sincerely,
Guillermo Rojas
Business Development Manage -Miami Beach
wor wore cs«is\
4-U[x-
Guillermo@miamihomecenters.com
6INCE 1937
YORK
L O K KE Y
June 26,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of York Lock &Key,I would like to express my support for OVG360,a division of Oak View Group
(OVG),who is submitting a renewal proposal for the management services of the Miami Beach Convention
Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,
performing locksmith and security work.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion and
renovation,as well as guiding the MBCC through the Covid-19 pandemic with incredible success.OVG360 has
accomplished the upkeep of the security system as well as all keying functions.
These local individuals from the OVG360 venue management company serve as constructive community
partners during their tenure and continue to show a vested interest in generating economic impact for the City
of Miami Beach and local contractors like ours.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center and highly
recommend them.
Sincerely,
1110 15"Street
Miami Beach,FL 33139
AAA AUTOMATED DOOR REPAIR INC.212II NE 25 COURT MIAMI.FL 33180
June 20 2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of AAA Automated Door Repair Inc,I would like to express my support for VG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center campus.
i have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention
Center,over 5 years
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished with have an amazing Management team
These local individuals from the 0VG360 venue management company serve as getting things
done community partners during their tenure and continue to show a vested interest in
generating economic impact for the City of Miami Beach and working with the City to provide a
valued service
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
highest anticipatedsuccess and highly recommend them.
Sincerely,
37yy
MNN M9Huatu UUot nan +
21211 NE 2th Court,Miami,Fl.33180
305-933-2627
T3expo
Save money.Grow your event.
June 14,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of T3 Expo,an Event Services Contractor,I would like to express my support for 0VG360,a
division of Oak View Group (OVG),who is submitting a renewal proposal for the management
services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center,
on multiple events that we have produced at the Convention Center over the past few years.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished all of this in addition to instituting best practices and
services to better enhance the attendee,client and supporting service provider's experience while
hosting an event within the Convention Center.
These local individuals from the OVG360 venue management company serve as exemplary
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach and the reinvigorated event and in-person Convention
industry.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center's
continued success and highly recommend them.
Sincerely,
Stephen Varraso
VP Organizational Effectiveness and Support
T3 Expo
svarraso@t3expo.com I 617.959.7819
8 Lakeville Business Park,Lakeville,MA 02347 •888-698-3397 •888-846-6030 fax •
rZ¥2JL/s's@ii
CONVENTION SERVICES
7045 NW 26"Avenue,Miami,FL 33147,Office:305-673-1123
June 20,2023
To:
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360-Miami Beach Convention Center (MBCC)
To Whom It May Concern,
I am writing to you today on behalf of Vista South Convention Services.
We would like to express our support for OVG360,a division of Oak View Group (OVG),who is submitting a
renewal proposal for the management services of the Miami Beach Convention Center campus.
I have worked with Freddie Peterson and his OVG360 team at the Miami Beach Convention Center since I
became the General Manager for vista South in August of 2019.Vista South has been partnering with the MBCC
for over 2S years.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar expansion and
renovation,as well as guiding the MBCC through the Covid-19 pandemic with incredible success.
The OVG 360 staff and management teams have been amazing to work with and they continue to show a vested
interest in generating economic impact and growth for the City of Miami Beach and other local communities.
Their implementation of Convention Cares has been a success,and we have seen its impact on the local
Education Fund Charity here in Miami.
These types of communal efforts along with the desire to make the MBCC a premiere event experience are why
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center for the
foreseeable future and we highly recommend them.
Sincerely,
Jason Pelton
General Manager
Vista Convention Services South
C:305-987-4356
E:jpelton@vistasouthcs.com
June 19,2023
City of Miami Beach
1700 Convention Center Drive
Miami Beach,FL 33139
Re:OVG360 -Miami Beach Convention Center (MBCC)
To Whom It May Concern,
On behalf of Waste Management Inc.of Florida,LLC.I would like to express my support for
OVG360,a division of Oak View Group (OVG),who is submitting a renewal proposal for the
management services of the Miami Beach Convention Center campus.
I have worked with Angelo Grande and his OVG360 team at the Miami Beach Convention
Center,for the past several years managing the solid waste and recycling program.Angelo and
team are all very professional,engaged in Sustainability and very focused on providing
additional services that assist with growing your Sustainability Platform.
OVG360's recent efforts include managing the convention center campus's $640-million-dollar
expansion and renovation,as well as guiding the MBCC through the Covid-19 pandemic with
incredible success.OVG360 has accomplished improving Sustainability Programs for the
convention center.
These local individuals from the OVG360 venue management company serve as valuable
community partners during their tenure and continue to show a vested interest in generating
economic impact for the City of Miami Beach and ensuring they grow the Sustainable Platform
for the community.
I am confident in OVG360's ability to continue to manage the Miami Beach Convention Center
successfully Wand highly recommend them.
Sincerely,
Tammy Meyer
Area Sales Manager