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LTC 308-2015 Combined Noise Report Annual Noise Report 14/15 and Quarterly Report Q2-2015 M O MIN■N 1915 • 2015 IE C OFFICE OF THE CITY_MANAGER NO. LTC # 308-2015 LETTER TO COMMISSION TO: Mayor Philip Levine ana members o the City C mmission FROM: Jimmy L. Morales, City Manager �— DATE: July 31, 2015 SUBJECT: Combined Noise Report 1. Annual Noise Report 2014-2015 (July 2014 June 2015); and 2. Quarterly Report Q2-2015 (April 2015 through June 2015) This Letter to Commission (LTC) provides a report and data analysis on the Code Compliance Department's enforcement efforts regarding the City's noise ordinance. The analysis includes both the Annual Noise Report, which reflects data from July 1, 2014 through June 30, 2015, and the Second Quarter (Q2) for 2015, which reflects data from April 1, 2015 through June 30, 2015. The data and metrics of both 2014-2015 Annual Noise Report and the Q2-2015 are presented by calendar year quarters as required by the Noise Administrative Guidelines. The following attachments are included as part of the report. • Attachment A– Data on noise cases for Quarters 3 and 4 for Calendar Year 2014, and Quarters 1 and 2 of Calendar Year 2015. • Attachment B –Analysis for Commercial noise cases, as reflected in the above referenced reporting period. • Attachment C – Analysis of noise cases for Quarter 2, 2015 (April 1, 2015 through June 30, 2015). • Attachment D – Analysis for Commercial noise cases, for the same period referenced in Attachment C. • Attachment E – Disposition of noise cases presented at Special Master Appeal Hearings for Q2-2015. I. Summary of Annual Report Data Attachment A to this report provides annual data for Quarters 3 and 4 for Calendar Year 2014, and Quarters 1 & 2 of 2015. During the reporting period of July 1, 2014 through June 30, 2015, a total of 3,978 noise cases were opened. Of the 3,978 total cases, one hundred (100) were cancelled by the complainant, ninety-seven (97) were voided due to staff error, sixteen (16) were deemed duplicate complaints, 248 were routed to the Police Department as the request was received during hours that Code does not operate, one hundred (100) were not applicable to Code, and five (5) were closed by the Evening Shift Code Compliance Administrator. If these 566 cases are subtracted from the total number of cases that were opened, the result is 3,412 cases with a disposition of valid or non-valid. During the annual evaluation period, a total of 735 cases were deemed valid, resulting in an overall validity rate of 21.5%for all noise cases. LTC: Annual Noise Report 2014-2015&Q2 2015 Report Page 2 of 5 (July 1,2014—June 30,2015) The report will show that residential noise violations both historically and statistically account for the majority of noise cases. During the 2014-2015 evaluation period, residential noise violations accounted for 63.8% of noise cases/investigations (2,176 cases), of which 462 cases were identified to be valid. This yields a 21.2% validity rate. When a similar analysis is applied to commercial cases, the validity rate remains about the same; with 762 total commercial cases, and 166 deemed valid (21.8%). II. Analysis A historical review of noise cases by year reflects that the number of noise cases received and responded to by Code Compliance in the past nine (9) years has increased relative to 2006-2007; but have decreased since 2010-11; when noise investigations peaked to its highest level. This phenomenon is reflected in the chart immediately below. One hypothesis is that the City is not necessarily becoming noisier but that rather the ease of access and ability to contact Code or Police to complain about noise. Total Noise Cases Investigated 5,000 46• 4,500 3,836 4 086 3846 4,127 3,978 4,000 3,414 3,500 3,080 3,000 2,500 - 2,000 - 1,500 - 1,000 500 01 00 0° ,) tit til N?) tia by It is important to denote that the information provided in this LTC adheres to the 2008 Administrative Guidelines which require that annual and quarterly noise reports provide detailed information regarding noise cases. Data is compiled and presented which reflects the total number of complaints, location and noise type, time the complaint is received, response time, and disposition. This information is provided in Attachments A through D. The table below provides information on the type of noise by type of establishment. "Other" relates to noise cases identified within public property. BREAKDOWN OF TOTAL CASES BY TYPE July 2014—June 2015 RESIDENTIAL 2,176 63.8% COMMERCIAL 762 22.3% OTHER 474 13.9% TOTAL 3,412 100.0% The noise data reflected above is consistent with previous years, in that nearly two-thirds of the noise cases occur in residentially zoned properties. As it pertains to validity rates, the table on the following page provides information regarding the reason the responding Code Compliance Officer (CCO) identified the noise complaint to be invalid. During the reporting period, there were 3,031 LTC: Annual Noise Report 2014-2015&Q2 2015 Report Page 3 of 5 (July 1, 2014—June 30, 2015) cases that failed to meet the noise threshold. ALL CASES Music/Noise No Not Loud or PD Non- lowered Access Excessive valid,Bad AND After prior to / No Not a Music/Noise f 1 PM-Not Address, 595 NON- arrival per Access Noise Exception Code Not Loud or audible at or No VALID CASES TOTALS complainant code AT ALL Granted Issue Excessive looft. Information 3,031 90 85 1,321 37 23 993 111 371 PERCENTAGES 3.0% 2.8% 43.6% 1.2% 0.7% 32.8% 3.7% 12.2% A detailed analysis reflects that nearly one-half of the instances (43.6%), there was no noise whatsoever identified by the responding CCO at the time of arrival. Another one-third of the time (32.8% - 993 cases), the noise/music level was not deemed to be excessive or plainly audible after 11 PM (at 100 feet) by the responding CCO. Ill. Further Analysis Attachments A and B provide detailed analysis regarding the type of location of the noise case (e.g. apartment, bar, club, condominium, etc.), as well as noise type (e.g. loud music, construction noise, honking cars / alarms). The report also reflects the noise cases by time and day of the week. As reflected and consistent with other reports, loud music is the most common type of noise complaint (2,248 cases — 65.9%) followed by construction noise (701 cases — 20.5%), and barking dogs (396 cases — 11.6%). As it relates to the day of the week, Saturday is unequivocally the day with the highest incidence of noise cases (29.5%), followed by Sunday (18.5%) and then Friday (15.4%). Another important variable measured in the Noise Analysis is response time. The matrix below provides detailed information on response time for the July 2014 through June 2015 period. Average Time for Code Officer to Arrive(2014-2015-ANNUAL) Average Ti me from Call Number of Establishment Average Time to Number of Received by Dispatch to Code Cases* Type Officer's Arrival Status Cases* Officer's Arrival VALID 412 0:22:28 Residential 0:23:48 NON-VALID 1,666 0:24:08 VALID 136 0:17:38 3235 Commercial 0:19:41 NON-VALID 584 0:20:09 VALID 83 0:17:53 Other 0:22:01 NON-VALID 354 0:22:59 VALID 631 0:20:49 All Cases 0:22:39 NON-VALID 2,604 0:23:05 *Average Time Calculated using only those cases with valid time data for both'Time Call Received by Dispatch" and Time of Arrival by Code Compliance Officer" As reflected on previous reports, there appears to be a correlation between noise validity rates and response time. In each category and at the aggregate level, the valid cases reflected a quicker response time and/or lower response time than those cases with non-valid outcomes. Although the time fluctuations are rather small (e.g. one minute and 50 seconds to nearly three (3) minutes), earlier arrival times at the aggregate level appears to yield a higher validity rate. IV. Major I Special Events During the annual evaluation period, a number of major events took place at the City of Miami Beach; these included Memorial Weekend, Winter Music Conference (WMC), Spring Break, Halloween, New Year's and other events associated with music. All these events were associated with an increased number of noise violations. LTC: Annual Noise Report 2014-2015&Q2 2015 Report Page 4 of 5 (July 1,2014—June 30, 2015) The City also experienced a significant increase in construction-related noise issues, in both private and public property (e.g. Alton Road, Sunset Harbor area, etc.). In a number of instances, and in an effort to expedite the construction process, there were thirty-seven (37) noise exemptions granted (to include Florida Department of Transportation — FDOT and other city contractors on projects along Alton Road, Sunset Harbor, and Chase Avenue among others. Lastly, it is important to reflect that although the City's Centennial Celebration was a major music- related event featuring world-renowned artists, there were no noise complaints received by the City. V. Special Master Appeal Hearings As part of due process, Florida Statutes (Chapter 162) and the City of Miami Beach Code of Ordinances provide the opportunity to have noise cases heard by a Special Master. During the evaluation period, there were seventy-four (74) noise cases that appeared before a Special Master. The dispositions of the cases were as follows: • Thirty-Five (35) cases were adjudicated guilty, • Twenty-six (26) cases were dismissed by the Special Master for failing to meet the "clear and convincing" standard of evidence; and • Thirteen (13) entered into Agreed Orders through the City Attorney's Office. VI. Summary of Quarter 2 -2015 In an effort to avoid repetition, only salient and required data will be provided in the Q2-2015 report. Between April 1, 2015, and June 30, 2015, there were 846 noise cases investigated by Code Compliance; of these: • Twenty four(24) were cancelled by the complainant, • Twelve (12) were voided, • Two (2) were duplicates, • Four (4) were not applicable to Code and/or were closed. Subtracting the above referenced 42 cases from the 846 total noise cases addressed yields a total of 804 cases/investigations with a valid or non-valid disposition addressed by Code during Q2- 2015. Of these, 147 cases were deemed to be valid, resulting in an 18.3% overall validity rate. Of the 804 noise cases with a disposition during Q2 - 2015, 493 cases (61.3%) took place in residential property, 208 (25.9%) cases were identified to have taken place in commercially zoned areas; and 103 (12.8%) cases took place in the public right of way or a public venue. All other information required by the Administrative Guidelines, including complaints, total number of noise cases opened / investigated, number of cases with a valid or non-valid disposition, classification of noise cases, and other details are included in Attachment C. Additional information regarding the 208 commercial noise cases is provided in Attachment D. VII. Emerging Issues It is important to denote that the Code Compliance Department in the City of Miami Beach is and continues to be a pioneer in a number of code-related issues. For example: the City of Miami Beach operates the only 24 hour Code Compliance / Code Enforcement service in the State of Florida (Fridays and Saturdays); and 21 hours on Thursdays and Sundays. Not only does Code staff address noise-related issues, but also entertainment, special events without permits, licensing and LTC. Annual Noise Report 2014-2015&Q2 2015 Report Page 5 of 5 (July 1,2014—June 30, 2015) alcohol-related violations. Along that same vein, CMB Code will be the first Code Compliance / Code Enforcement agency to utilize Body Cameras / Video Recorders in the State of Florida. This watershed is worthy .of acknowledgement. Code is currently in the process of completing the final Standard Operation Procedure (SOP) draft for Portable Video Recorders (PVRs) and will be instituting a pilot program with approximately five (5) to seven (7) Code Compliance Officers (CCOs), ideally one for each shift. The Department is currently in the process of developing appropriate clearance protocols. Code Compliance staff will continue to use the current process for identifying a noise violation, (the application of a "reasonable person's standard" in the event of excessive, unusual and/or unnecessary noise; and "plainly audible" amplified music at 100 feet, between the hours of 11:00 PM and 7:00 AM). The video and audio recordings will be utilized to provide support evidence, not only for noise, but for other code-related issues. IX. Conclusion The City of Miami Beach Code Compliance Department's core mission is "to protect the public health, safety, welfare; and improve the quality of life for the City's residents, business owners and visitors through the consistent and equitable application of City Codes and Ordinances." One of the most important issues for the residents and business owners is environmental noise; and just as important is the process by which the City addresses it. Thus, the "equitable and consistent" application of the ordinance is absolutely crucial to the success and transparency of the organization. In an effort to address noise violations in an equitable and transparent manner, the City held multiple public discussions on noise in 2014 to receive input from area residents as well as businesses. From a legal perspective, the City made it clear that the current ordinance and process is fundamentally robust and provides a constitutionally tested standard of proof. To that effect, a change to a decibel-based noise threshold as had been suggested by some participating members was not an option. Notwithstanding, the decision to add tamper-proof video recordings to the Code Compliance process, and specifically to supplement the body of evidence for a noise complaint creates a win- win strategy whereby the assessment process and noise standard remains intact while introducing technology to supplement its findings. Noise related issues remain one of the most important subjects addressed by the Code Compliance Department and the PVRs provide a conduit to stren•then the process even further. 1 JLM/ "/RSA Attachments Attachment A: Annual Noise Case Data,07/01/2014 through 6/30/2015 Attachment B: Commercial Noise Case Data,07/01/2014 through 6/30/2015 Attachment C: Q2 2015 Noise Data Attachment D: Q2 2015 Noise Data-Commercial Cases Only. Attachment E: Q2 2015-Special Master Cases F:\CODE\$ADM\Robert\NOISE REPORTS\2015 Annual Noise Report 2014-2015 LTC.docx co N 1- a ~(O It OO N O N V M O M M N M 13 C d p 41 m U m m w U • T3-13 p 0 a . 0 o ` o „,v, a N -0 � v 0 m 0V 0a o m > m-'& v 13 v_ > . 0 a `° m--0pQ_o C >Z -4 a=Z C a 0 o O., H U . N j O' 'Q G, N Z N I) C Ca V. al Tii V M L La. 12 Q p Z ... Z O O O) d 0 0 0 0 0 0 0 0 0 0 0 0 0 s N O N� b N M N. 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U +, ■ C O .•. O 0 N CO N CO � .- M co 0 in M a) t ,- to CC') � 0 ~ - to ■C CI N N a- 1- cr Lo N — G) J CD Q +.+ Z •3 '4 O h 0 y O z w w w _N v RS• Z ~ 1-- 1► c t D a U CO o .4.- cQ. O � o a U o y RS• > r > W. c o as 76 D aW Ca co c — C E > > c d O > ')N O Q � >, >, o >, m >, 0 V V y a >, v ca 0 a c >, v m - c c U >, >, • J c m ° c co _ Cl)c r c'v Z c p >, a CEI Q)• N a c w o c o c � • _ J o , L C ca 7 Q o 7 _ rz CD 7 O o , L 'C CU = o C C +-, Q 2 H H u_ co co > 2 H � H i co cn z 2 H H i (n cn H Q Q E. ATTACHMENT E Information on Disposition of Cases by Special Master and by Judicial (Q2-2015) Date of Date of Request Special Master Code Case Address Name Status Violation Violation Filed Case Number Number 11/22/2014 12/01/2014 JC15000162 CE15002058 2701 N Bay Road Keith Menin,TRS SM 05/07/2015 Notice of violation under case number 1 CE15002058 was not proven by clear and convincing evidence to be valid. Case Dismissed 2 01/06/2015 01/14/2015 JC15000253 CE15003796 4385 COLLINS AVE Soho House Beach SM 5/7/2015 As per agreed order,Case Dismissed. House,LLC 3 01/24/2015 01/26/2015 JC15000266 CE15004431 816 COMMERCE ST Alpha 22,LOLC SM 6/11/2015 Adjudicated Guilty of 1st Offense. Fine of$25 shall be paid by 7/13/15. 4 12/22/2014 02/12/2015 JC15000307 CE15004665 2301 Collins Avenue 2301 Collins 636 LLC SM 6/18/2015 As per Agreed Order.Violation is Dismissed. 5 12/22/2014 02/12/2015 JC15000308 CE15004666 2301 Collins Avenue 2301 Collins 636 LLC SM 6/18/2015 As per Agreed Order.Violation is Dismissed. 6 01/09/2015 02/12/2015 JC15000309 CE15004667 2301 Collins Avenue 2301 Collins 636 LLC SM 6/18/2015 As per Agreed Order.Violation is Dismissed. 01/15/2015 02/12/2015 JC15000310 CE15004668 2301 Collins Avenue 2301 Collins 636 LLC SM 6/18/2015 As per Agreed Order.Violation is Dismissed. 8 02/16/2015 02/20/2015 JC15000319 CE15005285 1312 15TH TERR Leila Jidy SM 5/7/2015 Adjudicated Guilty of 2nd Offense. Fine of$1,000 to be paid by 08/07/2015. 9 02/21/2015 03/02/2015 JC15000323 CE15005413 441 W 62ND ST Luz Maria Ciccia SM 8/6/2015 02/22/2015 03/03/2015 JC15000325 CE15005428 1775 Collins Avenue Elmira Miami LLC SM 9/3/2015 10 dba The Raleigh Hotel 03/15/2015 03/23/2015 JC15000352 CE15006253 45 E STAR ISLAND The Little Lighthouse SM 8/13/2015 11 DR Foundation Inc 03/14/2015 03/23/2015 JC15000353 CE15006251 45 E STAR ISLAND The Little Lighthouse SM 8/13/2015 12 DR Foundation Inc 05/09/2015 05/15/2015 JC15000427 CE15008715 336 21ST STREET Moss&Associates, SM 7/16/2015 Notice of violation and fine under case 13 LLC number CE15008715 not proven by clear and convincing evidence to be valid. Case DISMISSED. 14 03/26/2015 06/17/2015 JC15000493 CE15006804 2377 COLLINS AVE 2377 COLLINS SM 8/16/2015 RESORT L.P. 15 07/04/2015 07/10/2015 JC15000545 CE15010931 8420 BYRON AVE CLARO OMAR SM 9/3/2015 FRAGA LOPEZ