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2002-24866 Reso RESOLUTION NO. 2002...,24866 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, AUTHORIZING THE ISSUANCE OF A REQUEST FOR PROPOSALS (RFP) FOR THE ESTABLISHMENT OF AN E-PROCUREMENT SYSTEM OF SOLICITATION ANNOUNCEMENTS AND DOCUMENT FULFILLMENT SERVICES. WHEREAS, an e-Procurement solution will allow the City to re-deploy staff from manual paper process such as the small purchase orders procedures (utilized for purchases less than $1,000) and invitation for quotes (utilized for purchases less than $25,000), to on-line, electronically driven market research, contract analysis, analysis of commodity usages, production of bids and solicitations; and WHEREAS, with the rapid advance of the Internet, the City seeks to utilize e-Procurement solutions which will provide better service to the ordering departments and to the City's suppliers, while decreasing the cost of doing business to the City and to our suppliers; and WHEREAS, the City intends to utilize an electronic "on-line" environment to operate and manage its procurement activities; and WHEREAS, electronic technology helps streamline and expedite the procurement process, and maximizes participation and competition in the City purchases and contracts; and WHEREAS, the e-Procurement system should offer a high degree of availability (24 hours/day, 7 days/week), and performance to support the level of service required by the City; and WHEREAS, the e-Procurement system will allow at a minimum for the publishing of solicitations and bid awards on-line. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, authorize the issuance of a Request for Proposals (RFP) for the establishment of an e- Procurement system of solicitation announcements and document fulfillment services. ,2002. ~~~~O~ CITY OF MIAMI BEACH COMMISSION ITEM SUMMARY m .,..... Condensed Title: Issuance of a Request for Proposals (RFP) for the Establishment of an E-Procurement System. Issue: Whether to authorize the issuance of the RFP. I Item Summary/Recommendation: Inasmuch as the number of requests and projects handled by the Procurement Division has increased both in depth and volume, it is of the utmost importance that this Division be supported by an efficient and effective notification system. At the time the City entered into an agreement with DemandStar, there were only a few firms that provided an e-Procurement solution relative to bid notification and vendor database management. But over the past several years, there are numerous firms that specialize in e-Govemment applications, especially in establishing e- Procurement systems. With the rapid advance of the Internet, the City seeks to utilize e- Procurement solutions which will provide better service to the ordering departments (Procurement's customers) and to the City's suppliers, while decreasing the cost of doing business to the City and to our suppliers. The City intends to utilize an electronic "on-line" environment to operate and manage its procurement activities. Electronic teChnology helps streamline and expedite the procurement process, and maximizes participation and competition in the City purchases and contracts. AUTHORIZE THE ISSUANCE OF THE RFP. Advisory Board Recommendation: I Financial Information: Amount to be expended: D Finance Dept. Source of Funds: Gl MOB ... AGENDA ITEM C 7 L DATE 5...;J.9~ CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 www.ci.miami-beach.fl.us COMMISSION MEMORANDUM From: Mayor David Dermer and Date: May 29, 2002 Members of the City Commission Jorge M. Gonzalez \ ~ City Manager OJ"'V'O A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, AUTHORIZING THE ISSUANCE OF A REQUEST FOR PROPOSALS (RFP) FOR THE ESTABLISHMENT OF AN E.PROCUREMENT SYSTEM OF SOLICITATION ANNOUNCEMENTS AND DOCUMENT FULFILLMENT SERVICES. To: Subject: ADMINISTRATION RECOMMENDATION Adopt the Resolution. ANAL YSIS The City Commission on December 19, 1999, approved a contract award to Information on Demand, pursuant to St. Johns County Contract No. 99/93, to manage the City's vendor database and to issue solicitation announcements for the City's Procurement Division. Subsequent to the City's contract award, and during the "dot com" explosion, Information on Demand changed its name to DemandStar.com, and after the failure of many "dot com" companies, DemandStar.com was purchased by Onvia, and changed their name to DemandStar by Onvia (hereinafter referred to as ICDemandStar"). The City of Miami Beach was the first governmental entity within Miami-Dade County to contract with DemandStar. At the time of award, it was anticipated that Miami-Dade County, the City of Miami and the City of North Miami would subscribe to DemandStar's service. As of today's date, neither the City of Miami nor Miami-Dade County have contracted with DemandStar, and the City of North Miami has only recently (6 or 7 months ago) implemented the DemandStar system. Vendors desiring to subscribe to the DemandStar service are paying a $30 annual subscription fee, which enables them to download solicitation announcements issued by the City of Miami Beach. Prior to DemandStar, vendors paid a $20 annual subscription fee to the City, which enabled them to receive via mail, facsimile or in person, at no additional cost, upon request, any and all solicitations. It was anticipated that by contracting with DemandStar, the City would receive a greater number of responses to solicitations, as vendors from across the State will be merged with the Citys current vendors to provide for a more competitive environment. The results however, reflect that there has not been any improvement by contracting with DemandStar. Commission Memo e-Procurement RFP May 29, 2002 Page 2 of 6 The number of responses received on solicitations prior to DemandStar, when compared to the number of responses received since the implementation of DemandStar, remains unchanged. PROCUREMENT STAFF DEMANDSTAR 10/98 - 3/00 4/00 - Present Number of solicitations 54 46 Notices Sent 5,158 37,411 Avg. Number of Notices/Solicitation 95.5 813 Responses Received 218 183 Avg. Responses/Solicitation 4.04 3.98 Inasmuch as the number of requests and projects handled by the Procurement Division has increased both in depth and volume, it is of the utmost importance that this Division be supported by an efficient and effective notification system. At the time the City entered into an agreement with DemandStar, there were only a few firms that provided an e- Procurement solution relative to bid notification and vendor database management. But over the past several years, there are numerous firms that specialize in e-Government applications, especially in establishing e-Procurement systems. Therefore, the following proposed scope of service and evaluation criteria will be incorporated into an RFP for the establishment of an e-Procurement system of solicitation announcements and document fulfillment services: The willingness of our suppliers to participate is a major factor in the success of the implementation of any e-Procurement solution. Suppliers must believe that costs can be reduced by reducing paper work, expediting order processing, expedited payment processing, tracking of transactions, and exposure to broader markets. The ability to access broader markets is particularly important for small businesses that otherwise would not be able to compete outside the local marketplace. Many e-Procurement vendors provide suppliers the opportunity to display their catalogs on the vendors commerce network, thereby making a local suppliers product visible to potential customers in other geographic areas. i I I I I , Commission Memo e-Procurement RFP May 29, 2002 Page 3 of 6 Scope of Services: An e-Procurement solution will allow the City to re-deploy staff from manual paper process such as the small purchase orders procedures (utilized for purchases less than $1,000) and invitation for quotes (utilized for purchases less than $25,000), to on-line, electronically driven market research, contract analysis, analysis of commodity usages, production of bids and solicitations, and issuance of solicitations that will be efficient, effective, and economical to the City. The e-Procurement system should offer a high degree of availability (24 hours/day, 7 days/week), and performance to support the level of service required by the City. The e-Procurement system must at a minimum, allow for the following two basic functions: 1. Publish solicitations on-line. Solicitations include Invitation for Bids (Bids), Request for Proposals (RFPs), Request for Qualifications (RFQs), Request for Letters of Interest (RFUs), and Invitation to Quote (ITQ). In each solicitation, a scope of service will be made available for immediate viewing. The detailed scope of service will prevent vendors from obtaining a bid package for which they cannot supply the required services or commodities. Benefits: Provides important information on business opportunities at no cost to the public and businesses, and available 24 hours/day, 7 days/week. 2. Publish solicitation and bid awards on-line. Applies to bid openings as well as bid tabulated results. Awards published online should include protest information, such as where and how the protest should be filed. Benefits: Provides important information relative to results available 24 hours/day, 7 days/week. In addition to the minimum requirements stated above, the City may consider the following list of enhanced services listed as "add alternates": 1. Issue solicitation/bid announcements electronically. Businesses receive e-mail notification of procurement opportunities for the commodity codes which they have registered for. Benefits: Expedited process of issuing solicitations to the right suppliers/vendors. Commission Memo e-Procurement RFP May 29, 2002 Page 4 of 6 2. Create an on-line library of relevant policies and procedures to include: Ordinances, resolutions, sections of the City Code, Florida Statutes, and Federal law as applied to federally funded projects. Benefits: Provides valuable information on policies and procedures that are applicable to all solicitations. Must be available for on-screen viewing and downloading. 3. Electronic filing of written communications. E-mail copies of prospective bidders' written communications that fall under the County and City Cone of Silence requirements. This feature involves providing an electronic copy of all e-mail communication between procurement staff, proposers, or respondents to RFQs, RFPs and bids, thus satisfying the requirements of the Cone of Silence. Benefits: User friendly, speeds up internal processes, and ensures compliance with Cone of Silence requirements. 4. Enable interactive completion and submission of forms on-line. Form field with scroll-down menus with valid options, thus ensuring correct information is filled in. Benefits: Provides an efficient and effective alternative to providing required information in an expeditious manner, thus reducing the likelihood of disqualifying bidders on technicalities. 5. Accommodate online bidding and proposal submissions. Establish interactive reverse online auctions and make bid tabulations available for real-time online viewing. Benefits: Expedited processes relative to procurement of needed goods and services. Also, ease of obtaining documents should result in increased number of responses. 6. Online acquisition of small purchases (<$1,000). This feature allows departments to purchase online from approved City vendors any purchase for goods or services (equipment is prohibited), via an electronic means. Benefits: Speeds up internal purchasing processes. Empowers Department Directors. Reduces costs associated with manual form processes. 7. Establish on-line reference centers tailored for internal and external users. Create a Help Desk. Make a ''Virtual Vendor Information Center." Provide departmental instructions, staff responsibilities and contact information, and checklists. Publish frequently asked questions (FAQs) with answers. Benefits: Sets up a communication link for obtaining assistance. Creates an evaluation means to learn about effectiveness and obtain suggestions for improved service. Provides useful information and guidance 24 hours/day, 7 days/week. Commission Memo e-Procurement RFP May 29,2002 Page 5 of 6 The following is a list of functions that are not part of the basic items or enhanced items, but would be considered by the City (classified as "C" items): 8. Advertise surplus vehicle auctions online. This feature involves posting notices of the time and place of upcoming City auctions, which includes: 1) police confiscated items; 2) City surplus items; and 3) City vehicles. Benefits: Makes information widely available to the public and promotes electronic business transactions with the City. Also provides the potential for increased general fund revenue; police confiscated fund revenue, and increased revenue for the vehicle replacement program. 9. Publish a list of current the City contracts online including standard details. This option should include information on current contract status, expiration date, and any options for renewal. Benefits: Provides a business forecast tool which readily accessible to internal and external interested parties. 10. Make available information and links to resources for businesses. This feature involves listing upcoming events for businesses (such as seminars and workshops), and providing links to minority and small business association websites. Benefits: Resources for businesses are publicized and presented in a single location, thus made more accessible to the public and business owners, with encouragement for greater participation by small firms. 11. Publish on-line standard shells for solicitations and contracts to include standard-clause dictionary, and definitions. This feature involves a clarification of commonly used procurement terminology, and the publishing of contract and solicitation templates on the website. Also involves timely posting of any revisions, additions, and deletions to existing legislation immediately upon adoption by the City Commission. Benefits: Assures internal consistency, currency, error reduction and makes contract language and formats accessible to the vendors. 12. Make various databases accessible to City departments. Include databases for registered vendors, vendor applications, A&E firms, debarred and/or suspended firms, vendor performance information, vendors-in-arrears to the City, vendors with current occupational licenses, State of Florida, Secretary of State (for corporate information), and State of Florida Department of Business & Professional Regulation (for licensing information). Commission Memo e-Procurement RFP May 29, 2002 Page 6 of 6 Benefits: Aid to compliance verification and monitoring. Expands staff awareness and empowerment. Works toward ensuring checks and balances in the procurement process. 13. Publish available procurement training information. This feature involves announcing possible future training sessions the e-Procurement application (depending on its features and complexity), and various other procurement issues (Le. "How To Do Business with the City", "Understanding Public Sector Procuremenf', "Understanding City Ordinances and Regulations", targeting both City employees and vendors. Benefits: Identifies and provides training opportunities. Facilitates access and use of essential Procurement-related applications and resources. 14. Credit card payments for procurement fees, if any. This feature involves the availability of online payment options for public records requests or requests for additional information relative to any solicitation process. Benefits: Assures convenience for business owners to process payment for needed materials. Reduces the internal cost of processing public records request payments or payments for photocopying of solicitation documents. Evaluation Criteria: Past/Current Performance Relative to e-Procurement system(s): 30 points. Experience and Qualifications of the Firm and its Staff members in implementing successful e-Procurement system(s): 20 points. Cost to Either the City and/or the City's Suppliers of Goods and Services: 20 points. Approach and Methodology for Implementation and Maintenance of e-Procurement system: 20 points. Number of members in the system: 10 points. CONCLUSION: With the rapid advance of the Internet, the City seeks to utilize e-Procurement solutions which will provide better service to the ordering departments (Procurement's customers) and to the City's suppliers, while decreasing the cost of doing business to the City and to our suppliers. The City intends to utilize an electronic "on-line" environment to operate and manage its procurement activities. Electronic technology helps streamline and expedite the procurement process, and maximizes participation and competition in the City purchases and contracts. JMG:~:t:IAGENDA\2002\MAY2902\CONSENT\e.procur.mentM.mO.dOC