2018-30196 ResolutionRESOLUTION NO.
2018 -30196
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE
CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS NO. 2017 -
074-WG, FOR INTERACTIVE DIGITAL MEDIA KIOSKS, AND APPROVING
THE SHORT - LISTING OF SMART CITY MEDIA, LLC AND ORANGE BARREL
MEDIA, LLC FOR FURTHER CONSIDERATION BY THE MAYOR AND CITY
COMMISSION; FURTHER, REQUIRING EACH OF THE SHORT - LISTED
PROPOSERS TO RE- INSTALL THE SAMPLE KIOSK UNITS FOR A PERIOD
OF AT LEAST THIRTY (30) DAYS, TO PROVIDE THE MAYOR AND CITY
COMMISSION, AND THE GENERAL PUBLIC, WITH AN ADDITIONAL
OPPORTUNITY TO INTERACT WITH AND UNDERSTAND THE
FUNCTIONALITY AND SIZE OF THE KIOSKS, PRIOR TO FINAL SELECTION
BY THE MAYOR AND CITY COMMISSION.
WHEREAS, on January 11, 2017, the Mayor and City Commission approved the
issuance of Request for Proposals (RFP) No. 2017- 074 -WG for Interactive Digital Media Kiosks;
and
WHEREAS, the RFP was issued on January 25, 2017, with responses due on March 28,
2017; and
WHEREAS, proposals were requested from qualified firms for the design, fabrication,
installation and operation of interactive digital media kiosks (the "kiosks ") in the public right -of-
way, principally located on sidewalks and other public areas; and
WHEREAS, through the implementation of the kiosks, the City seeks to improve the
experience of residents and visitors by providing information on transit options; providing
wayfinding information to civic and cultural institutions, restaurants, retail and other businesses;
providing information on local events; serving as a critical dissemination point for City messages
during emergencies; and serving as a surveying tool to solicit feedback from residents and
visitors; and
WHEREAS, the Procurement Department issued solicitation notices to 892 firms; and
WHEREAS, one hundred fifty one (151) prospective proposers accessed the advertised
solicitation; and
WHEREAS, on March 28, 2017, the City received proposals from Smart City Media,
LLC; CIVIQ Smartscapes, LLC; Intersection Parent, Inc.; Sensity Systems, Inc.; and Orange
Barrel Media, LLC; and
WHEREAS, the RFP required firms to provide a fully functional version of each
proposed kiosk that demonstrates the functionality stipulated in the solicitation, with all
technology components and functionality of the demonstration units to be consistent with an
actual kiosk the proposer had already deployed for another client; and
WHEREAS, on July 7, 2017, Proposers began installing sample units in the breezeway
area outside of the City Commission Chamber; and
WHEREAS, all proposers, except Sensity Systems, Inc., provided demonstration units;
and
WHEREAS, Sensity Systems, Inc. stated that it would not be able to provide a
demonstration unit as required by the RFP; and
WHEREAS, on September 5, 2017, due to the imminent threat posed by Hurricane Irma,
Proposers were asked to remove the sample units; and
WHEREAS, during the demonstration period, the Communications Department
conducted a survey of resident and visitor opinions about the sample units; and
WHEREAS, at the September 13, 2017 City Commission meeting, the Administration
presented a discussion item, seeking direction from the City Commission as to whether to
proceed with the evaluation and award process for interactive digital media kiosks, given a
number of concerns expressed by the Administration at that time; and
WHEREAS, in addition to the concerns raised by the Administration, several
Commissioners also expressed their concerns with, primarily, the size of the units; compliance
with Miami -Dade County Sign Ordinance; and the negative feedback received from residents;
and
WHEREAS, notwithstanding the foregoing concerns, the direction given by the Mayor
and City Commission was to proceed with the evaluation process and presentations by the
proposing firms for interactive digital media kiosks; and
WHEREAS, the Evaluation Committee appointed by the City Manager pursuant to LTC#
581 -2017, convened on December 11, 2017 to consider proposals received; and
WHEREAS, the Committee was provided an overview of the project, information relative
to the City's Cone of Silence Ordinance and the Government Sunshine Law; and
WHEREAS, the Committee was also provided with general information on the scope of
services and a copy of each proposal; and
WHEREAS, the Committee was instructed to score and rank each proposal pursuant to
the evaluation criteria established in the RFP; and
WHEREAS, if when only contractor qualifications and the proposed equipment are
considered, the first and second ranked proposers are Orange Barrel Media, LLC and Smart
City Media, LLC, respectively; and
WHEREAS, after taking into account the revenue sharing proposals, the evaluation
process resulted in the final ranking of proposers, as follows:
1st Smart City Media, LLC;
2nd Orange Barrel Media,LLC;
3rd CIVIQ Smartscapes, LLC;
4th Intersection Parent, Inc.; and
5th Sensity Systems, Inc.
WHEREAS, the City Manager considered the proposals submitted and the results of the
Evaluation Committee; and
WHEREAS, the City Manager recommends that the Mayor and City Commission
approve Smart City Media, LLC and Orange Barrel Media, LLC to be short- listed for further
consideration; and
WHEREAS, the Administration recommends that both Smart City Media, LLC and
Orange Barrel Media, LLC be required to re- install the sample kiosk units, for a period of
approximately 30 days, to provide the Mayor and City Commissioners, as well as others, to
interact with and understand the functionality and size of the kiosks; and
WHEREAS, following the demonstration period, each short- listed vendor shall make a
presentation to the Mayor and City Commission which, at a minimum, addresses the following
components:
a. Proposed functionality, size, scale and final design;
b. Compliance with the Miami -Dade County Sign Ordinance; and
c. How maintenance and performance issues will be addressed.
WHEREAS, following the presentations, the Mayor and City Commission may select a
proposer and authorize negotiations for a contract, subject to final approval by the Mayor and
City Commission, or may refer the item to a Commission committee or otherwise reject all
proposals and provide further direction to the Administration.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby accept the recommendation of the City Manager, pursuant to Request for
Proposals No. 2017- 074 -WG, for Interactive Digital Media Kiosks, and approving the short -
listing of Smart City Media, LLC and Orange Barrel Media, LLC for further consideration by the
Mayor and City Commission; further, requiring each of the short- listed proposers to re- install the
sample kiosk units for a period of at least thirty (30) days, to provide the Mayor and City
Commission, and the general public, with an additional opportunity to interact with and
understand the functionality and size of the kiosks, prior to final selection by the Mayor and City
Commission.
PASSED AND ADOPTED this
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CityAttorney 0400 Date
MIAMI BEACH
City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl,gov
COMMISSION MEMORANDUM
TO: Mayor Dan Gelber and Members of e City Co ission
FROM: Jimmy L. Morales, City Manager
DATE: February 14, 2018
Agenda Item R 1 lec
Date 2 . - 1 1 1 - '
SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE
CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS NO. 2017-074 -
WG, FOR INTERACTIVE DIGITAL MEDIA KIOSKS.
BACKGROUND
The City currently has ten static informational directories on Lincoln Road through an
agreement with a contractor that was initially approved on or about April 18, 2001. This
agreement expired in 2013, and has been extended on a month -to -month basis terminable by
the City, for convenience and without cause, upon thirty days prior written notice to the
contractor. The City Commission has directed staff to develop a project to modernize, enhance
and improve these informational directories with digital media interactive kiosks on Lincoln
Road and elsewhere throughout the City.
Accordingly, the Administration prepared a Request for Proposals to seek proposals from
qualified firms for the design, fabrication, installation and operation of interactive digital media
kiosks (the "kiosks ") in the public right -of -way, principally located on sidewalks and other public
areas at various locations in the
City. Through the implementation of the kiosks, the City sought to improve the experience of
residents and visitors by:
• providing information on transit options; and
providing wayfinding information to civic and cultural institutions, restaurants, retail and
other business; and
providing information on local events; and
• serving as a critical dissemination point for City messages during emergencies; and
• serving as a surveying tool to solicit feedback from residents and visitors.
RFP PROCESS
On January 11, 2017, the Mayor and City Commission approved the issuance of Request for
Proposals (RFP) No. 2017- 074 -WG for Interactive Digital Media Kiosks (the RFP). The RFP
was issued on January 25, 2017, with responses due on March 28, 2017. The Procurement
Department issued solicitation notices to 892 firms utilizing www.publicpurchase.com. One
hundred fifty one (151) prospective proposers accessed the advertised solicitation.
On March 28, 2017, the City received proposals from Smart City Media, LLC; CIVIQ,
Smartscapes, LLC; Intersection Parent, Inc. Sensity Systems, Inc.; and Orange Barrel Media.
As required in the RFP, firms were asked to provide a fully functional version of each proposed
kiosk that demonstrates the functionality stipulated in the solicitation, with all technology
Request for Proposals (RFP) No. 2017 - 074 -WG, for Interactive Digital Media Kiosks
February 14, 2018
Page 2
components and functionality of the demonstration units to be consistent with an actual kiosk -
the proposer had already deployed for another client. On July 7, 2017, Proposers began
installing sample units in the breezeway area outside of the City Commission Chamber. All
proposers, except Sensity Systems, Inc., provided demonstration units. Sensity Systems, Inc.
stated that it would not be able to provide a demonstration unit as required by the RFP. On
September 5, 2017, due to the imminent threat posed by Hurricane Irma, Proposers were
asked to remove the sample units.
During the demonstration period, the Communications Department conducted a survey of
resident and visitor opinions about the sample units. The results of the poll are attached
(Attachment A).
At the September 13, 2017 City Commission meeting, the Administration presented a
discussion item (R9R), attached as Attachment B hereto, seeking direction from the City
Commission as to whether to proceed with the evaluation and award process for interactive
digital media kiosks, given a number of concerns expressed by the Administration at that time,
including the following::
1. Size and scale. The demonstration units provided were much larger than what the
Administration had anticipated. The Administration is concerned that, given the size
and scope of the units, these units may not be suitable for certain public areas
throughout the City, such as Lincoln Road, for which they are being considered.
2. Negative public opinion. To gauge the public's opinion of the kiosk units, a public
survey was conducted by the Communications Department via Google Surveys rating
the following: user - friendliness; technology and touch screen capabilities; and,
preference of which one would fit best throughout the City. A total of 76 responses
were received. Overall, most respondents reported a negative experience or opinion
regarding the kiosks. The general sentiment of those responding was that the kiosks
were not appropriate for Miami Beach, and would not positively impact public spaces.
Additionally, some respondents noted that much of the technology available on the
kiosks could be delivered via an application that could be accessed by most smart
phones.
3. Miami -Dade County Sign Ordinance. In general, there is some question whether the
proposed kiosks would be in compliance with the Miami -Dade County Sign Ordinance.
Additionally, as the County is currently in the process of updating its Sign Ordinance to
include specific requirements for kiosks, it is unclear to what extent changes would
need to be made to the specifications of the RFP, until the Ordinance receives final
approval. Any contract with a successful proposer would require that the contractor be
solely responsible for complying with the Miami -Dade County Sign Ordinance.
4. Performance issues. Staff observed that most of the demonstration units appeared to
have a number of performance issues. In some units, issues regarding the technology
(e.g., displays, software) were observed, including stuck images or images being
displayed in reverse. In other units, mechanical issues, such as very loud, and leaking
cooling fans, were noticed. It is important to note that the performance issues were
occurring in the demonstration units, even though these units were protected from the
harsh heat and weather conditions that they would normally experience once deployed.
The Administration believes that this could be the result of a technology that has not
yet matured.
In addition to the concerns raised by the Administration, several Commissioners also
expressed their concerns with, primarily, the size of the units; compliance with Miami -Dade
County Sign Ordinance; and the negative feedback received from residents. Notwithstanding
the foregoing concerns, the direction given by the Mayor and City Commission was to proceed
Request for Proposals (RFP) No. 2017- 074 -WG, for Interactive Digital Media Kiosks
February 14, 2018
Page 3
with the evaluation process and presentations by the proposing firms for interactive digital -
media kiosks.
On December 4, 2017, the City Manager appointed the Evaluation Committee via LTC # 581-
2017. The Committee convened on December 11, 2017 to consider proposals received. The
Committee was comprised of Tonya Daniels, Director, Office of Communications, City of
Miami Beach, Jay Fink, Assistant Director, Public Works Administration, City of Miami Beach,
Adrian Morales, Director, Property Management, City of Miami Beach, Mel Schlesser,
Resident, City of Miami Beach, Ron Starkman, Resident, City of Miami Beach, and John
Stuart, Resident, City of Miami Beach.
The Committee was provided an overview of the project, information relative to the City's Cone
of Silence Ordinance and the Government Sunshine Law. The Committee was also provided
with general information on the scope of services and a copy of each proposal. The
Committee was instructed to score and rank each proposal pursuant to the evaluation criteria
established in the RFP. The evaluation process resulted in the final ranking of proposers as
indicated Attachment [0], in the following order:
1 st
2nd
3rd
4th
5th
Smart City Media, LLC;
Orange Barrel Media;
CIVIQ;
Intersection Parent, Inc.; and
Sensity Systems, Inc.
A brief description of each proposer, as provided in their response to the RFP, follows.
Smart City Media, LLC
In 2012, Smart City Media designed, built and managed the groundbreaking 25 -unit pilot kiosk
program in New York City. Their system has garnered praise and awards, including the "ADA
Sapolin Award" in 2014 from NYC for their ADA functionality, the "Pioneers of loT (Internet of
Things)" award in 2013 by CIO Magazine, and "Best Apps" honor in 2014 from the Today
Show. Smart City Media has since successfully deployed a 25 -unit network in Kansas City,
Mo., more than a year ago that has won accolades and industry awards. Most recently, they
won the prestigious 2017 Edison Award in the "Collection Disruption" category, which honors
the best in innovation and excellence in the development of new products and services.
Orange Barrel Media
Orange Barrel Media offers a communication platform created to help cities and business
improvement districts connect citizens and visitors with information and resources in dynamic
new ways. Orange Barrel Media offers to encourage exploration and discovery of Miami
Beach through enhanced and user - friendly wayfinding and communication, enabling greater
transportation and economic mobility for its citizens. Their vision is to partner with the
smartest cities, helping to improve transportation, communication, economic development, and
analytics, and leading to an improvement in quality of life for their citizens.
CIVIQ Smartscapes, LLC
Founded in 2014, CIVIQ is a leading developer of street -level WayPoints, designed to help
residents engage and connect with their community. They offer customized networked
solutions, and an array of benefits including the generation of new sources of revenue, Wi -Fi
connectivity, easier access to public information, enhanced public safety services and
innovative sensor technology to monitor and measure the environment. With nearly three
years of experience in developing WayPoint and Digital- Out —of -Home solutions and their
Request for Proposals (RFP) No. 2017 - 074 -WG, for Interactive Digital Media Kiosks
February 14, 2018
Page 4
infrastructure initiative.
Intersection Parent, Inc.
Intersection is leading a consortium of experts, City agencies, and strategic partners to bring
digital kiosks to the City of Miami Beach. Intersection understands the importance of
accessible connectivity in cities today, and they have unparalleled experience deploying digital
information kiosks and public wireless services at scale. Intersection is transforming the
physical streetscape while providing access to connectivity, interactive digital City services,
emergency services, and more, In addition, these kiosks will create a new platform for
communication, wayfinding, civic engagement, and smart cities technology.
Sensity Systems, Inc.
Sensity Systems Inc., a wholly -owned subsidiary of Verizon Communications Inc. ( "Sensity ")
brings a comprehensive portfolio of Smart Communities solutions and over 40 Smart City
deployments around the globe. Sensity has enabled facility and municipal lighting owners to
link energy efficiency and cost savings to the improvement of business goals such as public
safety, parking control, asset management and analytics. The digital Kiosks offered are
unified, urban technology hubs that deliver their vision of transforming citizen engagement by
connecting citizens and visitors with local communities. The kiosks provide community
information and notices, emergency assistance and alerting, area lighting, phone charging and
Wi -Fi capabilities. The Digital Kiosk is also a next generation business solution that provides
communities with a new urban experience while inspiring municipalities to connect with their
constituents and significantly boost local economic activity.
CONCLUSION /CITY MANAGER'S RECOMMENDATION
I have considered the proposals submitted and the results of the Evaluation Committee. In
doing so, I note that, when only contractor qualifications and the proposed equipment are
considered, the first and second ranked proposers are Orange Barrel Media and Smart City
Media, respectively. With regard to the revenue sharing requirement of the RFP, Orange
Barrel Media proposed a revenue sharing plan where the contractor would share 31 % of gross
revenue with the City; and, Smart City proposed a revenue sharing plan where the contractor
would share 45% of gross revenue with the City. As stipulated in the RFP, when the points
allocated for the revenue sharing plans are added to the to the points for contractor
qualifications, in accordance with Section 0400, Sub- section 3 (p.14) and 5 (p.15), of the RFP,
Smart City Media is the first ranked vendor and Orange Barrel Media is the second ranked
vendor. It is important to note the both firms are well qualified and, in many respects, the
functionality of the units proposed is similar.
Accordingly, I recommend that the Mayor and City Commission approve Smart City Media,
and Orange Barrel Media, to be short- listed for further consideration.
Additionally, I also recommend that the next phase of consideration proceed as follows:
1. Both Smart City Media and Orange Barrel Media shall be required to re- install the
sample kiosk units for a period of approximately 30 days. This will provide the Mayor
and City Commissioners, as well as others, the opportunity to interact with and
understand the functionality and size of the kiosks.
2. Following the demonstration period, each short- listed vendor shall make a presentation
to the Mayor and City Commission, either during a regular commission meeting or
during a special commission meeting (at the discretion of the Mayor and City
Commission) that addresses, at a minimum, the following:
a. Proposed functionality, size, scale and final design.
b. Compliance with the Miami -Dade County Sign Ordinance.
Request for Proposals (RFP) No. 2017- 074 -WG, for Interactive Digital Media Kiosks
February 14, 2018
Page 5
c. How maintenance and performance issues will be addressed. - -
3. Following the presentations, the Mayor and City Commission may select a proposer
and authorize negotiations for a contract, subject to final approval by the Mayor and
City Commission. Alternatively, the Mayor and City Commission may refer the item to
one of the Commission committees, or may reject all proposals and provide further
direction to the Administration.
T:WGENDA\2018 \02 February \Procurement \RFP2017 - 074 -WG Interactive Digital Media Kiosks \RFP- 2017- 074 -WG -Memo 2018
02 06v29 -2,doc
JLM/ D /KB/WG
ATTACHMENT A
POLL RESULTS
76 Responses Overall
Question 1. Based upon what you have seen and experienced, please rank the
following kiosks according to the level of user friendliness.
(1- poor, 5- excellent) 76 responses
KIOSK 1
Poor 51
2 2
3 3
4 4
Excellent 5
KIOSK 2
Poor 53
2 12
3 5
4 3
Excellent 3
KIOSK3
Poor 26
2 3
3 7
4 4
Excellent 36
KIOSK 4
Poor 50
2 12
3 5
4 3
Excellent 6
KIOSK 5
Poor 59
2 6
3 6
4 4
Excellent 2
Question 2. Based upon what,you have seen and experienced, please rank the
following kiosks based on the touch- screen capability.
(1- poor, 5- excellent) 76 responses
KIOSK1
Poor 49
2 9
3 5
4 2
Excellent 11
KIOSK 2
Poor 55
2 9
3 5
4 2
Excellent 11
KIOSK 3
Poor 25
2 3
3 6
4 4
Excellent 38
KIOSK 4
Poor 49
2 12
3 6
4 2
Excellent 7
KIOSK 5
Poor 57
2 7
3 7
4 2
Excellent 3
Question
following ki
(1- poor, 5-
KIOSK
Poor
2
3
4
Excellent
KIOSK 2
Poor
2
3
4
Excellent
KIOSK 3
Poor
2
3
4
Excellent
KIOSK 4
Poor
2
3
4
Excellent
KIOSK 5
Poor
2
3
4
Excellent
3: Based upon what you have seen and experienced, please rank the
osks according to the technology used.
excellent) 76 responses
50
7
3
4
12
50
13
6
4
3
25
2
8
4
37
51
11
4
4
6
57
8
5
3
3
Question 4: Based upon what you have seen and experienced, which of the following
kiosks would you most like to see and use throughout Miami Beach?
76 responses
Kiosk 1 9
Kiosk 2 0
Kiosk 3 37
Kiosk 4 5
Kiosk 5 2
Did not like any 23
Question 5: If you did not like any of the featured kiosks, please indicate what could be
improved below.
24 responses:
Kiosks destroy the scenic feeling of our streets. (2)
Some had great options but did not actually do anything when you pressed the button.
Kiosk Are not necesarybis a wastenof taxpayers money
Too intrusive and garish. Please PLEASE do not install them anywhere...how awful. Will look EXTREMELY
dated in a year or so. Begging to be vandalized.
Please, these kiosks are the last things we need on already too- crowded streets?
We don't need any more clutter around Miami Beach „
Big bright and noisy, they don't fit
unable to access links to featured kiosks. against the concept of kiosks in general - unnecessary clutter!
no
They are ugly suitable for Times Square NOT Miami Beach
Waste of Tax dollars at a cost of $60,000 per unit
Not needed. Unnecessary.
This is a really bad idea.! Most residents and visitors have smart phones, this is not necessary nor helpful.
Don't install any kiosks. They would be a blight on our city streets.
We DO NOT NEED kiosks!!! Tourists find their way around just fine, it will muck up our city. Find other
revenue sources or manage the budget better please.
I feel like they are an eyesore and don't think people would use them.
MIAMI BEACH DOES NOT NEED ANY KIOSKS
Kiosks are not necessary anywhere, but definitely do not belong in historic areas or districts. Money
should be spent in restoring the Log Cabin
We don't need kiosks. People use apps to get information. They take up too much space and visually
pollute the area.
Just keep it clean and uncluttered. It's the only elegant residential top park in the world. Enough is
enough.
like all the kiosks
The survey assumes kiosks have been used or demonstrated.
design
Question 6: Do you have any suggestions or comments on the products you
tested today?
22 response:
Horrible idea, also illegal in city parks. (2)
they are all way, way, way too big except #3
CityPost is wicked cool.
More. CityPost. Everywhere. Soon.
..................
Not sure which is the free wifi kiosk; but that kiosk would be the most used /requested i'm sure; also
implementing them in the city's parking lots would be a great idea as most outside visitors park in city
lots; they would have free Wifi on the spot to search maps around.
Make sure it has local flavor and looks more integrated no a stainless steel monolith also stainless gets
very hot so you can burn yourself on it little kids touching it too
The Link kiosk was beautiful and would, be a great addition to our community!
Loved Kiosk 1 and can't wait to see what it would look like when fully customized for Miami Beach
Kiosk Are not ne_ cesarybis a wastenof taxpayers money
Do. Not. Install. Please.
Spend our taxpayer money elsewhere, please.'
They are a distraction
They are bad for the beach
none
The city should reject these altogether and not break law against advertising in Miami Beach. Why is
there not a Citywide survey ,simple YESor NO
This money should be spent on cleaning up our beach sand, cleaning up the trash from in the water.
Don't get them. Not needed, not useful. Big to do about redundant street crowding piece of what will be
most likely poorly maintained & expensive equipment.
There are other ways I'd prefer our fund to go. Especially cleaning up Washington avenue and Ocean
Drive. That should be a top priority.
MIAMI BEACH DOES NOT NEED ANY KIOSKS
Cncel the project. A real waste of monry
They are not necessary. They are a waste of space.
These SURVEY questions seem very biased, by omission. Nowhere in your survey is there an option " I
am categorically against any kiosk, no matter what design, in Miami Beach public space" . Residents'
categorically against ANY kiosks do not get a voice in these survey questions. Kiosks will encumber open
public space. Flashing changing screens are HARMFUL crass visual competition to our world- famous MB
built environment and quality of pedestrian experience. In an age of cell phones in every hand, kiosks
are obsolete redundant highly invasive junk. They will be vandalized. Miami Beach offers visual open
alternatives to looking at screens. Kiosks are commercial clutter.
Kiosks are too tall for low scale pedestrian environment. Kiosks should be more consistent with
pedestrian scale, so as not to have an adverse impact of character of Miami Beach
Common good sense. Graduate of the wonderful Miami Beach Leadership Academy. You just are almost
complete with park. Take a break.
The kiosks have worked great for me and I like them
Kiosk 3 is useful..the others don't do much.
yes the unit that says IKE on it tends to leak water from underneath
Kiosk 3 seemed to be the only real functional kiosk. Not sure why the others are there as they look like
advertisement only. If we pay taxes I want a real kiosk. I vote #3.
_
I would actually use the Citypost one. The rest are advertising noise, `I also downloaded their Kcitypost
app, which is pretty hot. No !Drainer decision here guys.
The survey assumes kiosks are available and were used or demonstrated.
item Coversheet Page 1 of 2
MIAMI BEACH
TO: Honorable Mayor and Members of the City Commission
FROM: Jimmy L. Morales, City Manager
DATE: September 13, 2017
New Business and commission Requests = R9 R
COMMISSION MEMORANDUM
SUBJECT: DISCUSSION REGARDING THE STATUS OF REQUEST FOR PROPOSALS NO. 2017- 074 -WG, FOR
INTERACTIVE DIGITAL MEDIA KIOSKS (THE RFP).
ANALYSIS
On January 11, 2017, the Mayor and City Commission approved the issuance of Request for Proposals (RFP) No. 2017- 074 -WG
for Interactive Digital Media Kiosks. The RFP was issued on January 25, 2017, with responses due on March 28, 2017.
The City of Miami Beach, sought proposals from qualified firms for the design, fabrication, installation and operation of interactive
digital media kiosks (the "kiosks ") in the public right -of -way, principally located on sidewalks and other public areas. Through the
implementation of the kiosks, the City sought to improve the experience of residents and visitors by:
• providing information on transit options; and
• providing wayfinding information to civic and cultural institutions, restaurants, retail and other business; and
• providing information on local events; and
• serving as a critical dissemination point for City messages during emergencies; and
• serving as a surveying tool to solicit feedback from residents and visitors.
On March 28, 2017, the City received proposals from Smart City Media, LLC, CIVIQ, Smartscapes, LLC, Intersection Parent, Inc.
Sensity Systems, Inc. and Orange Barrel Media.
As required in the RFP, firms were asked to provide a fully functional version of each proposed kiosk that demonstrates the
functionality stipulated in the solicitation and that all technology components and functionality of the demonstration units were to be
consistent with kiosk the proposer has already deployed for another client. All proposers, except Sensity Systems, Inc., provided
demonstration units. Sensity Systems, Inc. stated that it would not be able to provide a demonstration unit as required by the RFP.
After considering the proposals received and the demonstration units provided, the Administration wishes to inform the City
Commission of the following concerns:
1. Size and scale. The demonstration units provided are much larger than what the Administration had anticipated. The
Administration is concerned that, given the size and scope of the units, these units may not be suitable for certain public
areas throughout the City, such as Lincoln Road, for which they are being considered.
2. Negative public opinion. To gauge the public's opinion of the kiosk units, a public survey was conducted by the
Communications Department via Google Surveys rating the following: user - friendliness; technology and touch screen
capabilities; and, preference of which one would fit best throughout the City. A total of 76 responses were received. Overall,
most respondents reported a negative experience or opinion regarding the kiosks. The general sentiment of those responding
is that the kiosks are not appropriate for Miami Beach, again given the size and scope of the units, and would not positively
impact public spaces. Additionally, some respondents have noted that much of the technology available on the kiosks can be
delivered via an application that could be accessed by most smart phones.
3, Miami -Dade County sign ordinance. In general, there is some question whether the proposed kiosks would be in compliance
with the Miami -Dade County sign ordinance, or even what portions of the County code are applicable to the City. Additionally,
as the County is currently in the process of updating its sign ordinance to include specific requirements for kiosks, it is unclear
to what extent changes would need to be made to the specifications of the RFP if it were to be rebid, until the ordinance
receives final approval. Further discussion between the County and the City will need to be held.
4. Performance issues. Staff has noticed that most of the demonstration units appear to have a number of performance issues.
In some units, issues regarding the technology (e.g., displays, software) have been noticed by staff, including stuck images or
images being displayed in reverse. In other units, mechanical issues, such as very loud, and leaking cooling fans, have been
noticed. It is important to note that the performance issues are occurring in the demonstration units even though these units
are currently protected from the harsh heat and weather conditions that they would normally experience once deployed. The
Administration believes that this could be the result of a technology that is not yet matured and has yet to have all issues
worked.
5. Compliance with RFP requirements. The RFP stipulated a number of functional requirements for the kiosks, and the
requirement that all the prescribed functionality already be in operation elsewhere. It is unclear if any of the proposers can
comply with all of the functional requirements and, further, already have these in operation elsewhere. Some of the
requirements (and proof that they are already in operation elsewhere) that staff has been unable to confirm, include:
https:// miamibeach. novusagenda. com/ AgendaWeb /CoverSheet.aspx ?ItemID =3489 2/5/2018
Item Coversheet Page 2 of 2
1. weatherproof, including ability to operate at high heat and humidity;
2. graffiti- resistance and durability;
- -- - -3 compliance —with— the — American — with — Disabilities Act (ADA), including a directory that _allows for opportunities to
incorporate accessible technologies for the visually impaired;
4. content filtering to search by category of activity, include transfer protocol to share mapping information with user's
mobile devices;
5. surveying options, including ability to pose questions to users, collect answers and disseminate to City;
6. the option of integration of social media, games and other applications to encourage user engagement;
7. pedestrian counting;
8. air quality monitoring;
9. multi - lingual, including the ability to switch between English and Spanish, with support for other languages.if required at
later date;
10. software for remote, easy and efficient additions and deletions of static and non - static data and content, including
graphics and photographs while integrating the City's existing graphical palette into the program /software.
The inclusion of many of the above referenced functionality requirements in the RFP specifications was an attempt to incorporate
the desires expressed by the City Commission and the Administration in prior discussions involving kiosks. However, it is important
to note that the RFP also required that any kiosk proposed to the City must be already similar in function in operation somewhere
in a public right -of -way in the United States, for a minimum of six (6) months prior to bid submittal date, incorporating the same
requirements as stipulated by the City. Since this is such an emerging technology, staff believes that it may be not be possible for
any of the proposing firms to comply with all of the functionality requirements stipulated in the RFP and the requirement that any
kiosk functionality proposed already deployed elsewhere.
CONCLUSION
The Administration believes that, given the issues highlighted herein and the rate of technological change, it may be prudent to
hold off consideration or deployment of the kiosks for some time to allow the technology to mature. Additionally, should a
subsequent RFP be issued, it is recommended that any desired functionality, unless absolutely necessary, be stipulated as
aspirational, rather than mandatory to allow for flexibility in the providers that can be considered. The Administration seeks
direction from the City Commission as to whether or not to proceed with the evaluation and award process for interactive digital
media kiosks.
FINANCIAL INFORMATION
NA
Legislative Tracking
Public Works /Procurement
https:// miamibeach. novusagenda. com/ AgendaWeb /CoverSheet.aspx ?ItemID =3489 2/5/2018
ATTACHMENT B
DISCUSSION ITEM R9R
ATTACHMENT C
RANKING OF PROPOSERS
RFP 2017 074 -VIIG Intetact�ve
digital Media,Klosks
Civiq Smartscapes, LLC
Intersection Parent, Inc.
Orange Barrel Media
71.00
2
45.00
3
67.00
3
65.00
68.00
1
58.00
64.00
4
45.00
65.00
4
65.00
68.00
1
59.00
75.00
1
70.00
73.00
1
70.00
1
62.00
3
66.00
Sensity Systems, Inc.
55.00
0.00
60.00
0.00
5
40.00
40.00
Smart City Media, LLC
68.00
75.00
70.00
2
65.00
2
58.00
60.00
STEP 2 (QUANTITATIVE CRITERIA) (By Staf
STEPS I AND 2 (QUALITATIVE AND QUANTITATIVE)
RFP 2017- 074 -WG
Interactive Digital Media
Kiosks
Civiq Smartscapes, LLC
Intersection Parent, Inc.
Orange Barrel Media
Sensity Systems, Inc.
Smart City Media, LLC
79
64
91
80
4
5
3
53
45
86
25
4
2
5
75
65
89
85
91
1
98
1
93
5
2
3
65
86
25
88
4
2
5
1
68
78
65
81
4
2
5
1
59
82
65
83
5
2
4
1
PG Proposed
Points
Civiq Smartscapes, LLC
15 %PG
8
Intersection Parent, Inc.
50% of
Advertising Sales
. excess of
$500,000
0
Does not
comply with
RFP. Unable
to determine.
Orange Barrel Media
31 %PG
16
Sensity Systems, Inc.
50% PG
25
Smart City Media, LLC
45 %PG
23
STEPS I AND 2 (QUALITATIVE AND QUANTITATIVE)
RFP 2017- 074 -WG
Interactive Digital Media
Kiosks
Civiq Smartscapes, LLC
Intersection Parent, Inc.
Orange Barrel Media
Sensity Systems, Inc.
Smart City Media, LLC
79
64
91
80
4
5
3
53
45
86
25
4
2
5
75
65
89
85
91
1
98
1
93
5
2
3
65
86
25
88
4
2
5
1
68
78
65
81
4
2
5
1
59
82
65
83
5
2
4
1