2003-25210 ResoRESOLUTION NO. 2003-25210
A RESOLUTION OF THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH,
FLORIDA, AUTHORIZING THE ISSUANCE OF A
REQUEST FOR PROPOSALS (RFP) FOR THE
PROCUREMENT AND INSTALLATION OF NEW
MULTI-SPACE [PARKING] PAY STATIONS.
WHEREAS, the Parking Department has field tested the multi-space pay
station technology for a period of 90 days with a leader in the industry
(Schlumberger) at no cost to the City; and
WHEREAS, this new technology has received a public acceptance rating
averaging 76% over single space parking meters; and
WHEREAS, this technology provides increased customer convenience via
multiple payment options, including coins, bills, credit cards, and debit cards;
and
WHEREAS, the 90 day test period yielded an increase in revenue of 16.9%
as compared to the same period in the prior year and there are operational cost
savings achieved through more efficient collection services and maintenance;
and
WHEREAS, there are improved aesthetics for both on-street and off-street
applications as street furniture is reduced by placing one pay station as opposed
to single space meter posts; and
WHEREAS, the Administration has developed the scope of work, technical
specifications, system requirements, and assessed numerous products currently
on the market in order to formulate a comprehensive package to address all
needs; and
WHEREAS, the TPC (Transportation and Parking Committee) endorsed the
multi-space pay station technology at the May 13, 2003 Committee Meeting.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA that the Mayor and
City Commission, upon recommendation of the Administration, herein approve
the issuance a Request for Proposals (RFP) for the procurement and installation
of new multi-space [parking] pay stations.
PASSED AND ADOPTED this 21st
ATTEST:
day of ~7 ,2003
CITY CLERK
JMG/CMC/SF
F:\PI N G~$ALL~SAU L\COMMRESO\multispacemeterffp.res
Resolution No. 2003-25210
APPROVED AS TO
FORM & LANGUAGE
& FOR EXECUTION
CITY OF MIAMI BEACH
CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 · ~
www.ci.miami-beach .fi.us ~
COMMISSION MEMORANDUM
To:
From:
Subject:
Date: May 21, 2003
Mayor David Dermer and
Members of the City Commission
Jorge M. Gonzalez
City Manager
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, AUTHORIZING THE ISSUANCE OF A
REQUEST FOR PROPOSALS (RFP) FOR THE PROCUREMENT AND
INSTALLATION OF NEW MULTI-SPACES [PARKING] PAY STATIONS.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
ANALYSIS:
In our continued effort to improve [parking] services to residents and visitors alike, the
Parking Department is recommending the phased implementation of multi-space [parking]
pay stations. One of the Administration's goals is to enhance customer convenience of
government services. The City's Parking Department in conjunction with Schlumberger
Industries established a ninety (90) day trial period (January 22, 2003 through April 21,
2003) at no cost to the City. Two locations were selected as test sites for an on-street and
off-street application. The on-street application was tested on Ocean Drive between 7th
and 10th Streets and the off-street application was tested at Municipal Parking Lot 5M,
located at 777-17~ Street.
The results from the test period have been successful. The application of this technology
provides various conveniences as well as improvements to the existing technology. The
following are some examples:
Increased Revenues
An increase in revenue of 16.9% was realized when comparing the same period this year
versus last year. This increase is attributed to two factors: (1) increased payment options
(coin, currency, and credit card) and (2) Zero Time Effect (unused time from the previous
patron is not available to the next user).
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 2
Public Acceptance:
Two (2) surveys were conducted. Each surveyed users for seven consecutive days at two
different points in the 90 day test period which were the week of 2/1/03 and 3/1/03. The
survey results yielded an acceptance level 83% and 69% during each respective week.
Improved Aesthetics:
Multi-space meters service between eight and twelve on-street spaces and up to 30 off-
street parking spaces. This improves the overall aesthetics by reducing the number of
parking meter posts required for conventional, single or double space parking meters.
Increased Customer Convenience
Multi-space meters provide enhanced convenience by providing multiple payment options,
in the form of coins, bills, and credit cards (specifications will require acceptance of the City
of Miami Beach Parking Smart Card). Currently, conventional single space parking meters
accept either coins or the City of Miami Beach Parking Smart Card.
Increased Operational Efficiencies
Parking Meter Collection:
Single Space Meter:
Parking meter collection is a contracted service at a unit price of $0.49 per meter
collected. The current contract with APCOA/Standard provides for an increase
or decrease of up to 25%, based on 9,200 meters.
Multi-Space Pay Stations:
APCOA/Standard would continue to provide parking meter collection services
including the multi-space pay stations at the same rate; however, multi-space
pay stations have a ratio of spaces to meters of 8:1 in an on-street application
and 30:1 in an off-street application. Conservatively, there would be a $65,000
savings meter collection costs.
Parking Meter Maintenance:
Single Space Meter:
Parking meter maintenance is currently an in-house function of the Parking
Department comprised of ten (10) parking meter technicians, two supervisors,
and one operations manager. The current ratio of technicians to meters is 833
TO 1.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 3
Multi-Space Pay Stations:
The initial phase of the phased implementation of the multi-space pay stations
would result in a conversion of approximately 25% of the existing single space
meter inventory. A conversion of 25% of the single space meters to multi-space
pay stations is estimated to yield an annual cost savings of $127,000 in labor
and parts. This savings is attributed to:
A $99,000 savings in the reduction of the workforce through the attrition
of two parking meter technician positions (one of which is already vacant)
and one supervisory position.
A $28,000 savings in the reduction of parts and materials.
Note: The multi-space pay station request for proposals (RFP) requires the
successful proposal to provide a five (5) year warranty period for labor and parts
from the date of installation.
Existing Single Space Meter Inventory:
The single space meter lease-purchase is in the fifth and final year of its term. A $1.00
payment at the end of the lease term will finalize the pumhase of the existing system. The
existing system has been efficient and productive; however, the multi-space pay station
system offers increased convenience, particularly for high demand on-street and off-street
applications. It is the Administration's position that the single space meter will not be
completely phased out. Initially, 25% of the single space meter inventory is scheduled for
conversion. The balance of the system shall remain single space meters until the initial
phase is completed 'and deemed successful. The two areas slated for conversion are the
Art Deco District and the Lincoln Road area. Additionally, the scope of services provides
for the successful proposer to provide a credit for the single space meter inventory as part
of the conversion process to recoup part of the City's investment in the existing system. In
the case, that the City deems that the credit is not in its best interest, the single space
meter mechanisms would be cannibalized for parts and the City would still realize a cost
savings in parking meter parts.
The Administration has developed the following scope of work, technical specifications,
system requirements, and assessed the numerous software products currently on the
market in order to formulate a comprehensive package that will address all of the
Department's needs. The following are the general system requirements:
The City of Miami Beach "CMB" requests information for procurement and installation of
new electronic multi-space-pay-stations and associated supplies. Our goal is to find,
purchase, and install a system that will do the following:
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 4
SCOPE OF SERVICES
A. General Specifications
The City of Miami Beach "CMB" requests information for procurement and installation of new
electronic multi-space-pay-stations and associated supplies. Respondent shall provide the
metal thickness, height, width and depth in inches and the weight in pounds of machines (with
and without pedestals). Respondent shall also include brochures and manufacturer's
specifications for all requested items. Machines shall meet or exceed National Institute of
Standards and Technology Handbook 44, Sec. 5.55, and Florida Department of Agriculture,
Division of Weights and Measurements specifications and regulations on metered parking. All
submissions must be in compliance with standards set forth by the National Institute of
Standards as referenced and incorporated herein. Machines must remain fully functional in
abnormal street conditions like excessive heat (Internal Operating Temperature of 0 °F to 140
°F), humidity, rain, hail, grime, vibrations etc. All machines shall be constructed with new and
unused, rugged materials and meet "Year 2000" compliance requirements.
Respondent must explain how its computer network processes the flow of magnetic stripe
and/or smart card information from the pay stations to and from the bank or electronic financial
transaction authorization network. Respondent must describe, in detail, all of the equipment
they propose to use. Respondent must also describe in detail its plan for pay station auditing
and reconciliation procedures that track electronic revenues from the pay station to the
financial clearinghouse. The clearinghouse system must conform to International Standards
Organization (ISO) standards for authorization messages. The ISO standards, as amended
from time to time, are deemed as being incorporated by reference herein.
Respondent shall use a local distributor to provide support for initial installation, training, parts
and warranty service. "Local" is defined as close enough to Miami to provide twenty four (24)
hour responses to software and hardware requests without requesting travel reimbursement.
For newly installed units, CMB personnel will install the base and the local distributor will
supply a fully operational pay-station at the CMB selected location. CMB will take possession
of new units at the point of installation.
When the machine is configured as pay and display, the customer inserts the payment
required to purchase the desired amount of time up to the maximum time limit. Payment may
be made by a combination of coins, bills, credit or smart card. An internally printed receipt is
provided displaying date, expiration time, transactions amount paid, pay station identification
number and a unique receipt identification number. At any stage of the purchase, a cancel
option shall be available to allow the customer to retrieve the funds, if the customer wishes to
terminate the transaction.
When the machine is configured as pay by space, the customer starts the transaction by
entering the space number, inserting the payment required to purchase the desired amount of
time up to the maximum time for a particular space. Payment may be made by a combination
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 5
of coins, bills, credit or smart card. At any stage of the purchase, a cancel option may be
available to allow the customer to retrieve the funds, if the customer wishes to terminate the
transaction. The pay by space machine shall provide an enforcement report showing space
status, expired or paid by space number and negative time (time since paid time expired). An
internally printed receipt is provided displaying date, expiration time, transactions amount paid,
space number, pay station identification number and a unique receipt identification number.
B. Basic System Requirements
Systems must be capable of functioning as a single unit or operate in a networked
environment. Systems shall be supported by an IBM compatible PC and Windows 2000/XP
compatible software package. The software will facilitate the management of communications,
rates, maintenance, collections and audit functions. Machines must be able to run off solar
and AC power supply with standard locally procured batteries. During power outages, all
machines will operate in a stand-alone capacity and store accumulated data in memory. A
separate backup battery must be supplied to sustain the clock, calendar, audit information and
RAM in the event of a main backup system failure or during battery replacement. Machines
shall complete a minimum of 200 transactions on back-up power, without error. Machines shall
have optional language capability for display and verbal commands. Machines shall display
specific 'out of orde~ conditions and should operate with the malfunctioning status, until
serviced.
C. Customer Operation
The pay stations shall operate with coins, tokens, bills, and credit/debit/smart cards in such a
manner that those customers following simple printed, digital and/or verbal instructions
complete transactions quickly. Instructions should tell the customer what to do first, and then
lead them through the transaction in approximately 45 seconds. The last mandatory instruction
for the pay and display machine shall be to advise the customer to display the receipt on the
vehicle dashboard. The last mandatory instruction for the pay-by-space shall be to advise the
customer to take the receipt.
D. Currency Accepted
In either On-Street or Off-Street applications, Machines must accept US currency in
denominations of $1, $5, $10, & $20 bills, two types of tokens, nickels, dimes, quarters, "SBA"
and "Gold" dollar coins, magnetic striped credit cards with and without embedded Smart Card
chips and the City of Miami Beach Parking Smart (Debit) Card. Respondents are responsible
to ensure system compatibility with current debit parking card system.
E. Housing and Pedestal
Respondents shall state the specifications of the pedestals and housings, specifically including
tensile strength and gauge of metal. Meters shall be securely mounted in a concrete base, and
should only be installed or removed from inside the housings so that no mechanical fasteners
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 6
are exposed. The entire meter mechanism shall be enclosed in a durable, weather resistant
housing constructed of corrosion resistant non-brittle metal of such thickness as to resist
tampering or abuse. The housing shall be constructed of a minimum of 4-gauge steel. Paint
shall be high quality and weather resistant, and shall provide a tough, scratch-resistant and
easily cleaned surface. When installed, Meters shall meet applicable ADA requirements.
Internal humidity shall be controlled utilizing a fan or other proven means. The Housing shall
have door alarm sensor set to activate when the front door is opened 1/8" or more. Housing
includes high security multi-point locking bar. Housing locks shall be high security locks keyed
with a proprietary combination developed exclusively for the City of Miami Beach.
Machines shall have separate compartments for maintenance and collections. Areas
surrounding the coin box shall be armored to provide additional security. There shall be no
access to the money in the cash box when the upper or lower housing is opened for
maintenance or collection.
Machines shall be weather resistant and have a graffiti resistant coating. Unit must also have
a double zinc primer. A stainless steel housing is preferred, but if the unit is painted or coated,
Respondents must provide a:
· Description of the advantage of paint or coating compared to stainless steel.
· Description of available colors and materials used, including Materials Safety Data
Sheet (MSDS).
· Proposed schedule for repaint, resurface or recoat under normal use.
Respondents must provide a description of their product housing, including materials and
thickness, and how the design secures the unit against attempted theft.
Color, Iogos and printed instructions will be specified by the CMB at time of issuing a Purchase
Order or at a later date.
Upper Housing
Machine apertures such as, but not limited to, the coin return, receipt dispenser and
card reader must be designed and/or shielded to discourage vandalism, insertion of
foreign material or other efforts to deliberately jam the unit. Aperture design should
prevent damage from the insertion of any type of commercially available pyrotechnic
device. All coin and card aperture locations must be compatible with Americans with
Disabilities Act (ADA) requirements - the centerline of controls shall be no more than 42
inches (1,065 mm) above the pedestrian access route. Controls and operating
mechanisms shall be operable from the pedestrian access route with one hand and
shall not require tight grasping, pinching, or twisting of the wrist. The force required to
activate controls shall be no greater than 5 pounds. Instructions, such as rates and
hours of operation, shall be displayed on the front vertical surface of the meter.
Commission Memorandum
Mu/ti-Space Pay Station RFP
May 21, 2003
Page 7
Lower/Upper Housing
All locks shall be high security locks with anti-drill protection. Separate keys shall be
available to prevent maintenance personnel from accessing the collection area and vice
versa. Respondents shall describe how electronic locks can be integrated into each
unit in the cash box access doors and provide a separate price on the price proposal
sheet.
Access Doors
Machines shall have vandal resistant doors with internal or recessed hinges.
mounting assemblies must have vandal resistant hardware.
All
Cash Box
Collection shall be performed via a portable cash box system. The cash box shall be
strong, lightweight and manageable. During normal operations, a closed coin path shall
direct coins to drop into a locked cash box. The collector shall not have access to the
coins in the cash box during the collection process. Each cash box shall be equipped
with a self-locking mechanism activated when the coins are removed from the unit.
Successful vendor shall supply one (1) or two (2) cash box(es) per unit, depending
upon vendor's explanation of the cash box system. The following security measures,
although not limited to, shall be included with each cash box:
· The cash box shall have the ability to be sealed with an external seal.
· The cash box shall have a security locked keyed system separate from the
Machine's other compartments.
· The cash box shall have a handle for easy handling.
· Machines will provide a transaction report via wireless two-way communication at
the time of collection, showing date, time, and cash box audit amount.
· Cash box should hold a minimum of $600 worth of U.S. coins.
· Machines will retain all audit information at time of collection for at least the last two
(2) collections, where it can be retrieved via wireless, two-way communications and
a hand held unit.
· Machines will also print audit report when cash and/or coin box are removed.
F. Installation Pedestal
The cross section dimensions of the pedestal shall not exceed 17 inches (432 mm) on each
side. Each Machine shall come complete with base installation kit. Each Machine shall include
all anchors, bolts, plates, etc., needed for a complete installation. Machines shall be designed
for and be equipped with all necessary items needed to complete the installation free standing
with its own supplied pedestal. Respondents shall provide installation drawings and
specifications.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 8
Service Door
Respondents shall state the specifications of all doors and locks. Meter housings and service
doors should be made of minimum Eight (8) gauge high tensile steel. Service doors shall have
continuous interlocking mechanisms with internal hinges. All locks shall be high secudtytype.
Key blanks shall not be commercially available. Meters must be vandal resistant. The City of
Miami Beach may contact Respondent's references to evaluate the vandal/security record of
proposed meters. By submission of a response to this RFP, Respondent waives any claim
against the City of Miami Beach due to any action taken or not taken related to information
gathered from Respondent's references and/or other referrals.
H. Display
Pay station displays shall be backlit and shall be protected by Lexan windows, or equivalent
material. The display shall be easily readable under various daytime and nighttime lighting
conditions. The display should be capable of displaying different fonts and styles of characters
on the same screen. The display should use U.S. date style (MM:DD:YY) and time (HH:MM
AM/PM). The display should be able to accommodate custom messages. Graphics, graphic
design, and screen format should be updateable through the supplied desktop software
package and downloadable to individual or multiple units via two-way communication or
backup hand held unit. Respondents shall describe the capabilities of the display screen used
in their pay station.
The display shall indicate unit status when maintenance code is entered. Each Message and
Warning should have the following options:
· Display
· Do not display
· Displayed within time/date frame
Machine display should include time of day, increments of payment - amount entered and
time purchased and an indication of total time remaining after the transaction is completed or
the time of day when the amount of time paid for will expire. Respondents shall explain
language choices available for display and how language(s) are selected.
The display must also indicate all necessary operating status messages to users and repair
personnel. Machines should offer the following messages or appropriate equivalents:
· Coin Only- if the card slot is inoperable.
· Card Only- if the coin slot is inoperable.
· Error- if the card is inserted improperly.
· Insert Card - if the card is not inserted in timely manner.
· Reinsert card- if card is inserted the wrong way.
· Out of Order- if both the coin and card slots are inoperable
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 9
Machine display layout and functionality is subject to approval before delivery.
I. External Instructions and Buttons
Meters shall have user-friendly instructions and durable, programmable selection buttons.
Instruction panel shall provide customized visual indications and text.
J. Receipt Slot
The receipt shall be presented at a convenient height and sheltered from wind and
precipitation. It must meet all ADA requirements.
K. Electrical and Electronic Components
The sub-assemblies of the meters shall be modular in construction to provide easy servicing
through on-site plug-in replacement of parts. All electronic connection plugs shall be of the
best quality. All assemblies shall be electronically grounded and compliant with local codes for
electrical/electronic equipment. All units must have a surge protection in place. Respondents
must provide specifications for all components.
All circuit boards and internal components are to be environmentally sealed, highly water-
resistant and operate in conditions of over 95% humidity. Wiring shall be secured so as not to
become entangled in the door mechanism when the door is opened. The sub-assemblies of
the pay stations shall be modular in construction to provide easy servicing through on site plug
in replacement of parts. Respondents shall explain how unit components are protected from
moisture, dust, lightning, adverse weather, and other factors that might cause an operational
failure of a component or the Machine.
All electronic connection plugs shall be of the best quality and shall be designed to clearly
identify both halves of each plug to prevent deliberate or inadvertent reversal of the plug, and
include retaining clips to ensure a continuous, positive connection between the two halves of
the plug. Plugs shall be color-coded to prevent deliberate or inadvertent connections of
incompatible components. If Respondents do not provide plugs with color-coding and
retaining clips, Respondents shall explain how alternatives will ensure a continuous, positive
connection for components and avoid deliberate or inadvertent reversal of the plug.
L. Alarm
Shall have a minimum of 100-decibel local, Vibration/Tilt/Tamper alarm installed, with an alarm
to P/C, and automatic alarm paging capabilities.
Machines shall be able to send warnings via wireless for all of the following reasons, within 30
seconds of each occurrence:
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page l0
· Cash box status
· Alarms (Vibration/Tilt)
· Attempted theft of Machine
· Machine out of order
· Open door
· Paper supplylow
· Low battery
· Power failure
· Machine is working properly or any other related maintenance items
· Card reader out of order
· Coin chute jammed
· GPS alarm system
Respondents may describe other warning capabilities that may be available on their product.
Machines must have built-in diagnostics software that records and stamps date and time of all
operations events (warnings, machine failures, resets, Iow battery, maintenance functions,
etc.) for reports to the communications center.
M. Bill Acceptor
Machines shall accept any combination of the following denominations of currency: One, five,
ten and twenty-dollar, including the newly issued formats for five, ten and twenty dollar bills.
The bill denomination acceptance shall be programmable. The bill acceptor will be capable of
accepting new versions of U.S. bills through simple software updates. It shall accept bills in
any possible direction. The bill acceptor should accept 98 percent of valid and serviceable
bills. In the event of rejection, the bill shall be returned to the patron. Currency accepted by
the meter shall be stored in a locked container that is not accessible from the maintenance
section of the meter. The bill container shall have a capacity of approximately 600 bills and
shall be protected by a locking system only allowing access to the bills with the correct key.
When the bill container is removed for collection it shall automatically lock, securing the
contents. The removal of the container shall trigger the recording of an audit report specific to
the bill collection. This report will be printed at the site of and at the discretion of CMB.
Machine will transmit an alarm via wireless every time container is removed. It must also
transmit all audit information via wireless, as well. The bill acceptor shall be easily removed for
servicing or replacement. The acceptor slot should have a plastic cover to prevent weather
interference.
N. Smart (Debit) Card/Credit Card Operation
Respondents must provide a card reader system that reads and accepts approved magnetic
striped credit cards with and without embedded Smart Card chips and the City of Miami Beach
Parking Smart (Debit) Card. Respondents are responsible to ensure system compatibility with
Commission Memorandum
Multi-Space Pay Station RFP
May 2'/, 2003
Page 1 '/
current parking card system. Alternatively, Respondents must provide the City of Miami Beach
with a card that MPA can purchase from Provider and that has the capability to work with our
current Parking Meter Program. Respondents shall inform CMB of the price for the cards.
Respondents must identify and itemize all supporting equipment to support in-house operation
and maintenance of a credit/stored value card system. Credit card transaction data shall be
batched and sent to a remote server for processing as per CMB established communications
media. On-line transactions may be considered based on software capabilities to set
purchase limits. Respondent's system shall also have the ability to prepare and load lists of
credit cards that the machine will not accept "black lists" via CMB established communications.
The machine will maintain the black lists for off-line operation. Respondents must provide a
number of cards that can be "black listed", and number of cards Machine can store in memory.
O. Credit and Smart Card Reader
The unit shall contain a dual credit card and smart card reader capable of reading magnetic
stripe and smart memory and microprocessor cards. If the card slot is jammed (inoperable),
the machine should still accept coin and/or bill forms of payment. Unit card readers shall be
equipped with SAMs capable of accepting multiple smart card schemes, such as MasterCard
and Visa. These programs will include the concept of cooperative use of cards among pay
stations, single space meters, access equipment in CMB garages, the Electrowave (shuffle
circulator system), and transit fare boxes and could be used for more than just parking
payments.
P. Coin Acceptor
The coin acceptor shall be electronically operated and shall register approximately 98% of
valid coins. Coin registration should be locally programmable by CMB personnel. As each coin
is inserted and passes through the coin acceptor, its value and time purchased is registered on
the display. The machine shall then record the transaction and secure all coins in a locked
coin compartment. Coin recognition shall include nickels, dimes, quarters, dollar coins and
tokens. Rejected coins/tokens, slugs shall be immediately returned via the coin return outlet.
There shall be a prompt means to clear bent coins and counterfeit material that may jam the
coin acceptor. Coin acceptor must have an anti-pull back mechanical feature in coin chute.
Machines shall contain an automatic coin shutter, which will open for coin insertion, but not for
plastic, wood, cloth, and all non-metal objects. The coin validator shall be able to reject foreign
coins and slugs. Machines shall not allow any tampering with its internal functions, to prevent
any time to be given in any manner, other than the insertion of a valid coin/token, bill, or card.
Machines shall prevent coin validation by means such as a coin attached to a string or by
other removable device{s). In addition, Machines shall be able to accept at least 4 different
user defined coins through software parameter change only. Rejected coins are to exit the
unit through coin return. Machines shall have a built-in feature that prevents coin and debit
card transactions used for testing purposes from registering in the total revenue register. The
coin slot shall have means to prevent insertion of foreign objects (i.e., non-metallic objects or
objects of smaller mass than small coins). All coins shall be accepted through a single slot.
Removal, replacement, or repair of the coin slot should take less than two minutes. The coin
Commission Memorandum
Multi-Space Pay Station RFP
tvfay 21, 2003
Page 12
slot must meet all ADA requirements. If the coin slot is jammed (inoperable), the machine
should still accept bills, credit, or smart card forms of payment.
Q. Printer and Receipt Paper
Meters shall utilize thermal printers (no ribbons) with limited moving parts and with immediate
access for cleaning the paper path. The printer shall be easily removed for servicing. Printer
intensity should be adjustable. Dual printer capability should be installed. Printer paper
roll/stack shall be capable of dispensing a minimum of 4,500 receipts per roll/stack. The
printer should utilize thermal paper capable of not turning black up to 140°F. The printer shall
initiate a Iow paper alarm when paper is Iow. Receipt paper shall be a continuous single roll or
stack of direct thermal printed-paper. Receipts shall print within ten seconds and shall have a
high degree of quality and legibility. They must remain legible after remaining inside a vehicle
in direct sunlight for 24 hours. Respondents shall state the approximate number of customer
transactions per roll or stack of receipt paper. Receipts shall be available with custom
printing/graphics and shall, at a minimum, contain the following:
· Fee paid
· Transaction date and time
· Parking date and expiration time
· Machine number and location
· Rate
· Sequential number
· User programmable area
· A message indicating appropriate side of receipt to display
R. Transaction Storage and Processing
All transactions shall be stored in a "password protected" secure database file format with
authorized user import/export capability. Respondents shall state any methods of encryption
or other security measures taken. All credit card transactions shall be stored and secured in a
format compatible with standard credit card payment systems (Visa/MasterCard). Transactions
shall be tracked and identified via sequentially numbered series. Transactions, diagnostic data
and security access exceptions shall be stored in separate and protected memory areas in
nonvolatile memory. This data shall not be manipulated with system software. System power
loss shall not cause the loss of transaction history. Respondents shall state the average
number of transactions capable of being held in memory before overrun occurs. Transaction
history shall include individual, hourly, daily and monthly transactional history reports. The
system shall utilize a minimum of three transaction-processing modes, on-line, networked, and
off-line.
S. Processor Software
The processor software shall provide for the following functions:
· Credit card/CMB Parking Smart (Debit) card processing
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 13
· Currency handling
· Two tokens provided by CMB
· Customer interface
· Enforcement user interface
· Local database management
· Network access
· Power management
· Printer interface
· Security
· Terminal diagnostics
T. Real Time Clock
The meters shall be equipped with a programmable time of day clock that is accurate to 30
seconds per month. The clock shall operate continuously and shall also track the year, month,
day, and day of the week. The meters shall automatically adjust for daylight savings time.
The clock will remain operational during battery changes and power losses.
U. Power Management
Machines shall have the capabilities to run on 110-120VAC at 60 Hz and solar as required by
CMB. Respondents shall state battery configuration (type, size, voltage, location and number),
normal battery field life and expected transactions when running on battery only. Respondents
shall state the following:
· Solar and AC Machines run primarily on battery, and solar and/or AC is used to charge the
battery.
· Solar and AC Machines run primarily on solar and/or AC, and the battery is the backup
power source.
V. Solar Power Supply
The solar powered machine must have the capability to complete at least two hundred (200)
transactions per day without requirement to recharge the battery.
The solar panel must be mounted on top of the machine or be relocated to suitable mounting
location. Respondents must provide separate warrantee information for solar panels.
W. Rates
The rate structure shall be managed by a microprocessor and shall be programmable via a
CMB programmed Smart Card, Hand-Held computer, PDA or downloaded from a CMB
controlled site. The rate structure shall, at a minimum, allow the following:
· Progressive, regressive or fiat rates
· Different rates according to time of day or day of week
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 14
No charge or reduced charge on special days
Programmable minimum and maximum time periods
Specified amounts of time for a given coin/token
X. Reports
Desktop reports shall be available to system managers by form fill queries or simple queries.
Respondent shall provide samples of reports along with their proposals. The reports software
should provide report capability on all information gathered. Report properties shall be user
definable. They shall contain the following:
· Accumulative totals of all cash and card transactions
· All alarms
· All Maintenance transactions
· Maintenance activity by location number
· Maintenance activity and operational status
· Maintenance activity bytype
· Date and time of collection
· Identity of collector or technician
· Machine identification
· Machine location
· Sequential collection number
· Total amount of money in the collection
· Total card usage
· Total cash in bill container
· Total cash in coin container
· Revenue bylocation number
· Revenue by collection area
· Revenue by maintenance route
· Total number of tickets issued
· Total number, value, and type (credit card and/or stored value card) of card transactions.
· User log on history and activities
· Exception report for units not repaired
· Operational status by unit
· Daily collection report with location numbers and audit
· Exception report for units not collected
y. Inventory
· Current location by unit number
· Location by collection area
· Location by maintenance route
· Location by rate
· Location by enforcement hours
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 15
· Location by type (truck loading, no parking, time, bus, taxi and police zones, etc)
Data and reports shall be exportable electronically to external database or spreadsheet
software.
Z. Communication/System Management Software
Machines shall be capable of wireless two-way communication to a remote communication
center to transmit financial and activity reports and unit status. Respondents must describe, in
detail, its plan for pay station auditing and reconciliation procedures that track electronic
revenues (magnetic stripe and/or smart card) to and from the pay station to the financial
clearinghouse. The clearinghouse system must conform to International Standards
Organization (ISO) standards for authorization messages. Respondents must describe, in
detail, all of the equipment they propose to use and the security measures employed to protect
data access and integrity. Access to CMB data shall be secured, at a minimum, by password
protection and shall include multi-level access control.
Respondents shall explain, in detail, how their wireless two-way communication system works,
including technical (components, frequency, etc) and practical (on line, real time status)
elements.
All desktop software shall be Windows 2000 XP compatible. All databases shall be 2000
compliant. The software must supply reports for revenue, maintenance, and/or space usage.
Information that must be transmitted includes, but is not limited to:
· Cash box status (lower limit warning when coins reach a progremmable amount and an
upper limit warning when the Machine shuts down)
· Alarms (attempted theft of Machines, Machine out of order, door open, out of paper, etc.)
· Management data consisting of purchase of time (occupancy), time bought intervals
(duration), type of transactions (coin and card with amounts paid) etc.
1. Machines shall:
a. Retain financial information even after transmission to ensure no loss of data. It
shall record and store the number of valid coin and card transactions and shall be
accurate to 98% of actual deposits.
i. Transmit data to remote communication center cash box status
ii. Management data (occupancy, duration, etc.)
b. Make multiple attempts if reception of the transmission is not confirmed by the
communications center
c. Contain sufficient memory to store transmitted data (bad card list, etc).
2. The communication center shall:
a. Make multiple attempts if card payment does not clear
b. Transmit expired/invalid card lists to units via two-way communication
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 16
c. Group units for common messaging
i. Assign Machines to predetermined groupings
ii. Parades and other community events
Respondents shall explain average time of repair and audit transactions, under normal
operating conditions, for both wireless, two-way and hand held communication.
AA. System Management Software
The System management software shall be Windows 2000/XP compatible and configurable in
a single-station and/or networked fashion. It should be intuitive, convenient, and easy to use.
Data stored in the software package shall be designed to allow for the easy import and export
of all necessary data to fully integrate the system into other data base systems. These and all
features of the software must be password controlled with access levels assigned by the City
of Miami Beach designated System Administrator. State all Methods of Encryption and other
software security features. The System Host/Desktop Management Software should:
1. Allow user to select options at the end of a rate period to include; allow/not allow purchase
of time exceeding the shift/rate maximum, allow/not allow purchase of time elapsed at the
end of a rate/shift period, allow/not allow user to purchase time through a specified shift
down time at no charge, allow/not allow purchase of time through a closed day at no
charge.
2. Allow the user to select the rate for each individual day and have the ability to designate a
day closed, or "free parking" day.
3. Allow user to configure a secondary daily rate structure to be activated by a specified day.
4. Allow time to be purchased at a minimum of in 15-minute blocks or by the minute.
5. Include at least 6 rate tables for editing.
6. include a minimum of 3 shifts per rate table.
7. Rate tables allow user to select from the f°ll°wing °pti°ns; select the time °f day that each
individual shift wilt begin, set the maximum amount of money that will be accepted in a
given shift, set the expire time of a given shift, allow the purchase of multiple days, allow
multiple day purchases to be either 24 hours from purchase date or 24 hours from expired
time of a shift, allow for a period of time during a shift that the system will shut down, able
to set a per minute rate, able to select the number of 15 minute blocks per hour and the
rate to be charged for the 15 minute blocks, and is able to automatically print a receipt.
8. Allow rates to be edited by the hour.
9. Allow a minimum time purchase to be set.
10. Configure length of time the audible alarm will sound.
11. Set the start of a day.
12. Allows for an option to print/not print receipts.
13. Set a maximum number of tickets to be sold in a day.
14. Set an amount that no bills above that amount will be accepted.
15. Set the maximum amount of money that will be accepted.
16. Select what to do during a printer error.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 17
17. Set/modify credit card parameters to include: Enable/not enable credit cards, accept/not
accept American Express, MasterCard and Visa, accept/not accept a credit card when
off-line, set minimum/maximum credit amounts and set a default amount.
18. Accommodate a minimum of 50 spaces per machine.
19. Vary rates by stall range.
20. Set an expiration window to show expired/going to expire stalls, on enforcement reports.
21. Set an enforcement access code.
22. Set an inactivity time-out for the backlight/overhead light.
23. Select, allow/not allow customers to extend time.
24. Modify the printed receipts.
25. Set an "out of service" phone number.
26. Preset charge for special rates.
27. Does not allow for user manipulation of audit historical data without an audit trail of
manipulation.
Machines must be fully programmable. Field programming is to be accomplished by CMB
staff, using any of the following for all parameter changes:
EPROM replacement
Wireless two way transmission
Hand held using a standard serial port and PDOT IR protocol all remote programming must
be allowed using standard communication protocol.
Machines must have built-in diagnostic software that records dates and "time stamps" all
operations events (unit failures, resets, Iow battery, etc) for reports to the command center.
Upon cycling through the diagnostic mode, Machines shall be able to update the display
status; display appropriate messages, and send diagnostic reports to the communication
center. Self-diagnostic mode shall be interrupted if a higher priority task is queued (a
customer at the unit paying for parking has the highest priority). Self-diagnostic results can
optionally be sent to the communication center.
The system will report the status of each machine to a central server indicating status and
alarm conditions (maintenance needs and out-of-order conditions). The communications
system shall also provide real-time notification of collections, maintenance, alarms,
revenues, and individual patron transactions to the City of Miami Beach. The City of Miami
Beach shall be able to modify rates and hours of operation via the communication software
and upload this new configuration to individual meters or any combination of networked
meters.
The system communications software should:
Be adequately secure for transmission of Credit Card data and password protected.
Communications software includes the following options, dial modem, hang-up modem,
and wait for call, receive/send audit commands and lot functions.
Access to vital communications areas are password protected.
All system phone numbers are held in a phone directory for ease of accessing phone
numbers.
Has the ability to hang up the modem via the communications software.
Able to set software to a wait incoming calls from a remote site.
Able to process all transactions, and backup, exception log, diagnostics.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 18
8. Records security information to include: - Door open/door closed, "Cash container in",
"cash container out". Date, time and machine number is recorded with each entry.
9. Maintain a log of all transactional events. The log information includes: Individual
purchases, receipt numbers generated, power outages, system restarts.
10. Communications software is able to receive processor configuration tables.
11. Communications software is able to set and send configuration tables and diagnostic
levels.
12. Communications software is able to send a bad credit card file to update credit cards that
are to be rejected.
13. Communications software is able to set the date and time.
14. Communications software is able to add time to a selected stall.
15. Communications software is able to check the status of a selected stall.
16. Communications software is able to view network status and indicate which terminals are
currently on-line or off-line.
17. Communications software is able to remotely monitor the following areas, status, cash
box, audit, power, and version.
18. Communications software is able to view the current audit totals and current grand totals
to include: cash, credit, cash card and overpayment.
19. Communications software is able to view the current status of the following items:
a. Bill Acceptor: "disabled", "jammed"/"not jammed"
Bill Stacker: "full"/"not full"
Coin Acceptor: "enabled"/"disabled" and "jammed"/"not jammed"
Card Reader: "present"/"not present"
Cash Container: "installed"/"not installed"
Door: "open"/"closed"
Lock: "open"/"closed"
Power status
Alarms
BB. Environmental Tests
The Pay Station Machines must survive a rugged and intense environment, as they will be
mounted outside in a variety of climates. Machines proposed shall detail the following test
described in the Environments section
1. Operation at high temperature (thermal cycle).
2. Operation at cold temperature (Thermalcycle).
3. Thermal shock.
4. Salt spray.
5. Rain.
6. Humidity.
7. Vibration.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 19
Force required to move machine from mounts.
Electrical charges from unnatural sources that exceed 5 volts.
CC. Coin Collection
Sealed coin compartments shall allow the coins to drop into a locked collection canister.
Unlocking the lower vault door with an approved key and removing and replacing the collection
container shall accomplish coin collections. If enabled by CMB, an automatic audit report shall
print out with each collection. The collector shall not have access to the coins during the
collection process. The minimum coin capacity should be $600.
DD. Price List
A price list for all spare parts for every component of the machine shall be provided to CMB.
EE. Maintenance
Machines shall be constructed so that individual components can be easily removed and sub-
assemblies be changed without major dismantling. Respondent should provide training on the
procedures of changing and replacing of sub-assemblies. Modules shall be replaced with
minimum use of tools. Respondents shall provide a recommended maintenance schedule for
at least a five-year period. The City of Miami Beach will contact references for evaluation of
each Respondents' maintenance record. Respondent shall provide full training of software
application and usage to the City of Miami Beach Parking Director.
FF. Delivery and Installation
Packaging and shipment shall be the responsibility of the manufacturer. Proposals shall
include freight and be FOB destination. Delivery shall be made to the designated address
within Sixty (60) calendar days following execution of the contract. Installation shall be
completed by the successful Respondent within fifteen (15) days following delivery of the units
or as specified by the City of Miami Beach and shall be closely coordinated with the City of
Miami Beach. In the event that the delivery and/or installation of units are not completed
according to the City of Miami Beach specifications, the City of Miami Beach will impose
liquidated damages in the amount of Five Hundred dollars ($500) per unit per day.
Respondents shall include a description of any pre-installation and/or installation work to be
completed by the City of Miami Beach.
GG. System Implementation
The system shall include all hardware and software required for communicating with,
programming or monitoring any of the supplied units. It is the Respondent's responsibility to
incorporate all of the above and to establish the communications between the units and the
communications center. The wireless two-way communication system may be provided
directly by the vendor or in partnership with a wireless system vendor. Respondents shall
explain how the entire system will be deployed and who is responsible for maintaining the
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 20 ~
various components.
HH, Parts
Machines shall have internal components designed as interchangeable modular parts.
Respondents shall explain what tools, if any, are needed to replace modular components.
CMB requires Respondents to provide a ratio of particular spare components per active pay
station. All replacement components shall be readily available from a local distributor. In the
event that the local distributor is temporarily out of any component, additional components
shall be available within twenty-four (24) hours.
[I. Installation
All materials, parts and supplies necessary for the units and system installation and training
shall be furnished by Respondents and included in the Proposal.
JJ. Subsequent System Maintenance
Respondents shall provide to CMB a schedule of individual component pricing, including a
pricing discount on all maintenance and repair materials, parts and supplies, and a residual
value on modular components returned for repair or remanufacture.
KK. Technical Support
Respondents shall have technician support readily available from a local distributor, capable of
handling unit repair and programming who must respond within twenty-four (24) hours if the
need arises. "Local" is defined as close enough to the City of Miami Beach to provide twenty-
four (24) hour responses to software and hardware requests, in addition, the vendor must
have a toll free number support for troubleshooting both software and hardware. In addition to
phone support, the vendor must have an up-to-date web site with all information available to
the CMB. Any software and hardware backups needed shall be available within twenty-four
(24) hours. All operating manuals that support installation, maintenance and user information,
complete with wiring diagrams and specifications shall be in English.
LL. Training
The successful Respondent shall provide a minimum of eighty (80) hours of training at a
designated CMB facility for each CMB designated employee to develop expertise in the
maintenance and repair of their product, including, but not limited to:
1. Installation
2. Maintenance
3. Troubleshooting repairs
4. Operations- programming, inventory
5. Collections
Respondents shall provide a thorough outline of the training content and provide a training
schedule for both software and hardware. The schedule shall include periodic refresher
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 21
training (continuing education) including, but not limited to, emphasis on particular areas of the
CMB's choice and upgrades of software and/or hardware.
MM. Warranty
Respondents must guarantee, for a period of five (5) years from the date of installation, to
repair and/or replace any part or modular component determined to be defective in material or
workmanship under normal use and service at no additional cost to the CMB. Respondents
shall also provide the CMB free of charge with any new software releases for a period of five
(5) years. The local distributor shall maintain an adequate supply of replacement components
(e.g. cutters, card readers, etc) on site at the City of Miami Beach Parking Department.
Payment and warranty provisions for replacement components shall apply from the date of
installation of the module. Any module installed shall begin its warranty period from the date
of installation. Respondents must provide Battery Warranty, in writing. Respondents must
also provide price list for all parts.
IV. OPTIONAL EQUIPMENT
I. Gated Arm System:
Respondents who can provide a Pay Station system that is connected to, and/or can interface
with a gated arm system would be considered. These Machines must be able to manage a
minimum of 100 spaces.
The Gated Arm System should include:
PAY-ON-FOOT STATION
1. Bank note acceptor (5 denominations), valid for the following country: USA.
2. Coins acceptor (5 denomination)
3. Ticket scanner
4. Hoppers for change c/w lid and lock
5. (1) note safe c/w lid and lock
6. (1) coin safe c/w lid and lock
7. Lost ticket feature
8. Central management control and real time monitoring
9. Communication card to control peripherals
10. Local maintenance and control function via service card
11. Audit ticket and on-site statistics
12. Makes change and prints receipt
13. Language choice (English, Spanish)
14. Windows 2000 Professional
Communications Options
1. Phone line (DATA) communication module and 56k modem
2. Wireless or phone line communication kit for Pay On Foot station
Commission Memorandum
Mu/ti-Space Pay Station RFP
May 21, 2003
Page 22
EXIT TERMINAL
Basic Unit
1. Patron LCD display (2 lines 40 character each)
3.
4.
5.
6.
7.
Push button (for ticket)
Cabinet with internal ventilation
Universal PC board logic and control
Keyboard for local maintenance and diagnostics
"Exit" application software (basic unit)
Autonomous operation protection
Communication Options
Communication card
Phone line (DATA) communication module and 56k modem
Wireless communication kit for exit terminal
ENTRY TERMINAL
Basic
1.
2.
3.
4.
5.
6.
7.
8.
Unit
Industrial thermal printer (5000 tickets capacity)
Patron LCD display (2 lines 40 character each)
Push button (for ticket)
Cabinet with internal ventilation
Universal PC board logic and control
Keyboard for local maintenance and diagnostics
"Entry" application software (basic unit)
Autonomous operation protection (does not require Central link)
Communication Options
1. PCI 485 communication card (Handheld computer)
BARRIER GATE
Basic Unit
1. Open / close / stop internal push button controller
3.
4.
5.
Control from management station
Steel cabinet with lock
10 feet wooden arm with 3M reflecting black/safety yellow band
(2) 24V vehicle detectors
Options
Auto-reverse mechanism (electronic)
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 23
The requested e-cash smart card program should be designed to provide the following
benefits to the CMB, its constituents and its partners:
· Increase the efficiency of the entire parking operations.
· Provide customers with a more convenient payment mechanism.
· Improve the customer parking experience.
· Establish an interoperable platform for the CMB and its partners to provide
additional customer services.
· Create the basis for a regional transportation smart card solution
· Further enhance the image of the CMB and its partners as technology innovators.
II. Future Modes of Payment
The e-cash system should have the required security, audit capabilities and clearing
functionality enabling it to be used by the CMB. That system should be an open-intersector
design, comply with all available standards, contain a high degree of security and scalability,
and include support for multiple applications on a single card. This new system will
supplement and must be integrated into the multi-space parking devices selected bythe CMB.
The proposed system must employ a SAM-based approach for securing e-cash and encrypton
keys. In addition, preference will be given to any e-cash system successfully deployed in an
"on/off-street-parking device" in the U.S.
1. Future modes of payment
A. PDA
B. Cell Phone
C. Electronic purse. In future applications, the Vendor's smart card should also
conform to prEN 1546, payment specification for financial transaction integrated
circuit applications, EN 726-3 file management commands standard, and
Europay, MasterCard and Visa's EMV standard. The smart card integrated
circuits should have at least an 8-bit microprocessor, and have at least 4K of
storage.
Purchase magnetic stripe, bar code, and/or smart cards from the vendor.
Card reconciliation
A. Company as direct provider, or
B. Company subcontracts with partner
Remote payment- pay for space at a different unit to be interconnected so a customer
may pay at any Machine at any On- Street or Off-Street location
Coordinate operations for various payment modes to be used in On-Street, Off-Street
and transit.
III.
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 24
Customer Instruction Speaker
The speaker, if equipped, shall be protected within the housing. It shall have "off", "on" and
"adjustable volume" controls. Voice controls should be prompted by machine use, transaction
cancellation and help button.
It should also offer Audible command:
A. Messages to assist the public using the unit
B. Programmable messages, transmitted via two-way communication
a. General greeting
b. Special event
IV,
Other optional equipment
Ability to print and read bar code information.
Expand utilization of wireless two-way communication:
A. Communication with the Parking Enforcement hand-held using the two-way
communication built into the unit.
Equipped with all accessories (hardware and software) required to make the
conversion from one configuration to another (e.g. pay and display to pay by space or
gated arm system).
On line, real time mapping of units with status indicators (e.g. GIS map of the City,
displaying unit locations and status - normal, warning or alarm).
Pay stations as information kiosks, with a design and configuration to provide services
and integrated with vendor software.
A. Providing directions and map displays, perhaps built into or affixed to the
housing.
B. Public/private benefits (e.g. advertising sponsorship discretely placed on the
Machine ties in with local business).
C. Event ticketing, restaurant reservations, etc.
Respondents who provide optional features must explain how their company and products are
situated to provide support and development services that will help the City realize its vision of
integrated service delivery using pay stations, language changes by customer and "default to
English" after transaction is completed.
Bid Sheet Information Required:
Respondents will be required to provide the following appropriate costs:
1. Multi-Space-Pay-Stations without modems and hubs.
Cost for 250 solar configured pay-and-display multi-space pay-stations as specified
above:
Cost for 250 AC powered configured pay and display multi-space-pay-stations as
specified above:
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 25
2. Recommended Spare Parts for Item No.1 above (List and total):
3. Unit cost for installation (if not included above):
4. Total cost of on-site personnel training (if not included above):
5. Cost of service contracts, if purchased:
6. Cost of reconfiguring meters to pay-by-space or pay-on-foot, including hardware and
software:
7. Cost of software required to operate and maintain the system, which is not noted
previously in the specifications of this RFP.
8. Variances to Specification (if any):
Credit for CMB Existing Single-Space and/or Multi-Space Meters:
If the City of Miami Beach is to proceed with the purchase of multi-space pay stations, this would
result in the displacement of approximately 2,000 single space electronic meter mechanisms
(POM) and 26 multi-space meters (Schlumberger). Respondents must propose a per unit value
to be credited towards the purchase of new multi-space pay-stations for each of the single space
and/or multi-space meters described above. The City of Miami Beach reserves the right to
accept the credit for all or any portion of the total number of units stated above.
Evaluation Criteria:
The following weighted factors will be the criteria utilized by the evaluation committee to
assess the proposals:
Factors:
Experience and Past Performance
Service Providers shall indicate names, addresses of and
telephone numbers of at least three (3) clients or firms for whom
they currently supply or supplied services similar to those
specified herein, and three (3) trade references.
Compliance with General and Technical Specifications
Technical Support
Cost Effectiveness of Proposal
Financial Stability
Proposer must attach copies of financial statements for
the last three years, preferably audited. If audited financial
statements are unavailable, include an explanation as
to why they were not available.
Wei.qht
2O%
30%
15%
25%
10%
Commission Memorandum
Multi-Space Pay Station RFP
May 21, 2003
Page 26
Term of Agreement
The Contract shall be effective for a period of three (3) years, commencing on the date of the
execution of the Contract with the Successful Proposer, with two one-year options to renew on a
year-to-year basis, at the sole discretion of the City of Miami Beach. The City of Miami Beach
may cancel this contract for any reason in its sole discretion.
Payment
Payments for Equipment or Services received shall be made within 30 working days of
receipt of the specific Equipment or Service.
Service Provider Qualification
An inspection of the Service Provider's facilities and/or equipment may be made prior to the
selection of the Successful Proposer. All prices in any Proposals shall include all freight, taxes,
insurance, social security, and workers compensation insurance.
Proposals will only be considered from Service Providers who are regularly engaged in the
business of providing the Services, and who can provide proof that they have established a
satisfactory record of performance for a reasonable period of time and that they have sufficient
financial support, equipment and organization to ensure that they can satisfactorily execute the
Services if awarded the Contract (at the sole discretion of the City of Miami Beach).
Examination of Work Locations
Each Service Provider is encouraged, prior to submitting a Proposal, to inspect the work
locations and to acquaint itself with the needs and requirements of the Service. The Service
Provider is further required to carefully examine the specifications and to inform itself
thoroughly, regarding any and all conditions and/or requirements that may in any manner affect
the Services. No allowances will be made because of lack of knowledge of these conditions.
CONCLUSION:
In conclusion, the Administration recommends that the Mayor and City Commission authorize
the issuance of a request for proposals for the procurement and installation of new multi-
space [parking] pay stations for the Parking Department.
F:\PiNG\$ALL\SAUL\COMMRESO\parkingsoftwarerfp.cme.d°c
CITY OF MIAMI BEACH
COMMISSION ITEM SUMMARY
Condensed Title:
A Resolution of the Mayor and City Commission of the City of Miami Beach, Florida, authorizing the issuance
of the Request for Proposals (RFP) for the procurement and installation of new multi-space [parking] pay
stations.
Issue:
Whether to approve the issuance of a Request for Proposals (RFP) for the procurement and installation of I
new multi-space [parking] pay stations for the Parking Department?
I
Item Summary/Recommendation:
The Parking Department has field tested the multi-space [parking] pay station technology with a leading
vendor in the industry (Schlumberger) for a 90 day period at no cost to the City. The results of the 90 day
field test have on all accounts been deemed successful. Public acceptance of this technology was
surveyed with favorable results averaging a 76% approval rating over single space parking meters.
Furthermore, there are increased operational efficiencies, improved customer convenience via multiple
payment options, and improved aesthetics by the use of this technology. A comparison in revenue
generation yielded a 16.9% increase in revenue for this period as compared to last year.
The Administration recommends that the City Commission authorize the issuance of a Request for
Proposals (RFP) for the procurement and installation of new multi-space [parking] pay stations.
Advisory Board Recommendation:
I Endorsed unanimously by the Transportation and Parkin9 Committee on May 13, 2003.
Financial Information:
Amount to be expended:
Source of
Funds:
Finance Dept.
n-Offs:
AGENDA ITEM
DATE