Resolution 2019-31092 RESOLUTION NO. 2019-31092
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA ACCEPTING THE RECOMMENDATION OF
THE CITY MANAGER, PURSUANT TO INVITATION TO BID (ITB) 2019-
246-DF, TO ESTABLISH A POOL OF MICROSOFT CERTIFIED SERVICE
PROVIDERS TO EXPEDITE THE SELECTION OF VENDORS FOR
FUTURE INFORMATION TECHNOLOGY PROJECTS INVOLVING
MICROSOFT SERVICES,AND APPROVING THE VARIOUS MICROSOFT-
DESIGNATED COMPETENCIES,AND THE INITIAL POOL OF QUALIFIED
SERVICE PROVIDERS, AS SET FORTH IN EXHIBIT "A" TO THE
COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION;
FURTHER, AUTHORIZING THE CITY MANAGER TO KEEP THE ITB
OPEN FOR THE PURPOSE OF PREQUALIFYING ADDITIONAL
MICROSOFT CERTIFIED SERVICE PROVIDERS,AND DELEGATING TO
THE CITY MANAGER THE AUTHORITY TO ADD SERVICE PROVIDERS
TO THE POOL, PROVIDED SUCH VENDORS MEET THE
REQUIREMENTS OF THE ITB FOR THEIR RESPECTIVE COMPETENCY;
AND FURTHER PROVIDING THAT ANY SERVICE ORDER IN EXCESS OF
$100,000 FOR ANY PROJECT SHALL BE SUBJECT TO THE PRIOR
APPROVAL OF THE CITY COMMISSION.
WHEREAS,the Information Technology(IT) Department routinely utilizes a number
of Microsoft services for various City IT needs; and
WHEREAS, in accordance with Microsoft's service delivery model, the required
services are typically acquired through service providers certified by Microsoft in one or
more of the following competencies: application development; application integration; cloud
business application; cloud customer relationship management (CRM); cloud platform;
cloud productivity; collaboration and content; communication; data analytics; data platform;
data center; development and operations (DevOps); enterprise resource planning; learning;
messaging; project and portfolio management; small and midmarket cloud solutions; and
windows and devices; and
WHEREAS, because some of the needs of the IT Department are unplanned and
require a rapid response, it is in the City's best interest to have a pool of prequalified
Microsoft service providers from which the IT Department can seek proposals and quickly
deploy a service provider to address the identified needs; and
WHEREAS, based on the foregoing needs, the Administration issued Invitation to
Bid (ITB) 2019-246-DF, seeking applications from qualified firms interested in participating
in the pool of prequalified Microsoft certified service providers; and
WHEREAS, the ITB was issued on August 30, 2019, with bid opening date of
September 17, 2019; and
WHEREAS, the Procurement Department issued bid notices to 41,914 companies
utilizing www.publicpurchase.com and www.BidSync.com websites, which resulted in the
receipt of responses from the following fourteen (14) firms for various competencies, as
indicated more fully in Exhibit "A" to the Commission Memorandum accompanying this
Resolution: Centric Consulting, LLC; Persepta, LLC;Axtegrity Consulting; Smartek2l LLC;
Tallan, Inc.; Forsyte IT Solutions; DGR Systems LLC; Cloud Navigator, Inc.; eMazzanti
Technologies; Computer Solutions East, Inc.; C2S Technologies Inc.; Netwise USA, Inc.;
Daruma Tech; and Powersolv Inc.; and
WHEREAS,the Administration has verified that each of the firms that responded to
the ITB are responsive and meet the requirements of the ITB; and
WHEREAS, although eMazzanti Technologies submitted a response for various
categories, the firm is only certified by Microsoft in the cloud platform competency;
accordingly, its submission for the other competencies had to be rejected, because the firm
is not certified by Microsoft for those competencies, as required by the ITB;
WHEREAS, when a need arises, the IT Department will seek proposals from all
prequalified firms for one or more of the applicable competencies as stated in Attachment
A; and
WHEREAS, for service orders up to $100,000, the approval of the City Manager or
designee will be required in accordance with the City Manager's existing delegated
procurement authority under the City Code; service orders exceeding $100,000 will be
submitted to the City Commission for its consideration; and
WHEREAS, to maximize competition among the prequalified firms, the
Administration is recommending that the ITB remain open, to permit the City Manager to
prequalify additional firms as part of the pool, provided that such firms meet all of the
requirements of the ITB.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby accept the recommendation of the City Manager, pursuant to Invitation
to Bid (ITB) 2019-246-DF, to establish a pool of Microsoft certified service providers to
expedite the selection of vendors for future Information Technology Projects involving
Microsoft services, and approving the various Microsoft-designated competencies, and the
initial pool of qualified service providers, as set forth in Exhibit "A" to the Commission
Memorandum accompanying this Resolution;further, authorizing the City Manager to keep
the ITB open for the purpose of prequalifying additional Microsoft certified service
providers, and delegating to the City Manager the authority to add service providers to the
pool, provided such vendors meet the requirements of the ITB for their respective
competency; and further providing that any Service Order in excess of $100,000 for any
Project shall be subject to the prior approval of the City Commission.
PASSED AND ADOPTED this 11 day of pecCrr�Ge✓ 2019.
Dan Gelber, Mayo..
ATTEST:
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Rafael E. Granado, City Clerk
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Resolutions -C7 J
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of the City Commission
FROM: Jimmy L. Morales, City Manager
DATE: December 11, 2019
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA ACCEPTING THE RECOMMENDATION OF
THE CITY MANAGER, PURSUANT TO INVITATION TO BID (ITB) 2019-246-
DF, TO ESTABLISH A POOL OF MICROSOFT CERTIFIED SERVICE
PROVIDERS TO EXPEDITE THE SELECTION OF VENDORS FOR
FUTURE INFORMATION TECHNOLOGY PROJECTS INVOLVING
MICROSOFT SERVICES, AND APPROVING THE VARIOUS MICROSOFT-
DESIGNATED COMPETENCIES, AND THE INITIAL POOL OF QUALIFIED
SERVICE PROVIDERS, AS SET FORTH IN EXHIBIT "A" TO THE
COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION;
FURTHER, AUTHORIZING THE CITY MANAGER TO KEEP THE ITB OPEN
FOR THE PURPOSE OF PREQUALIFYING ADDITIONAL MICROSOFT
CERTIFIED SERVICE PROVIDERS, AND DELEGATING TO THE CITY
MANAGER THE AUTHORITY TO ADD SERVICE PROVIDERS TO THE
POOL, PROVIDED SUCH VENDORS MEET THE REQUIREMENTS OF
THE ITB FOR THEIR RESPECTIVE COMPETENCY; AND FURTHER
PROVIDING THAT ANY SERVICE ORDER IN EXCESS OF $100,000 FOR
ANY PROJECT SHALL BE SUBJECT TO THE PRIOR APPROVAL OF THE
CITY COMMISSION.
RECOMMENDATION
Adopt the Resolution.
BACKGROUND/HISTORY
The Information Technology (IT) Department routinely utilizes a number of Microsoft services
that support and develop many of the City's software programs, including the City's Intranet. In
accordance with Microsoft's service delivery model, the required services are typically acquired
through Microsoft certified service providers. Microsoft groups service offerings into categories
it refers to as competencies. The services most often required by the City, or potentially
required in the future, fall into one of the following competencies: application development;
application integration; cloud business application; cloud customer relationship management
(CRM); cloud platform; cloud productivity; collaboration and content; communication; data
analytics; data platform; data center; development and operations (DevOps); enterprise
resource planning; learning; messaging; project and portfolio management; small and midmarket
Page 258 of 720
cloud solutions; and, windows and devices. For each service category, Microsoft certifies third-
party service providers as either silver or gold certified. Silver partner certification requires
demonstrating the highest and most specialized ability and commitment in a specific business
solution area. Microsoft recognizes companies awarded the Silver Competency for offering the
best solutions to customers and for undertaking a rigorous and auditable approval process. A
business which has earned a Silver Competency is among the top 5% of Microsoft partners
worldwide. Gold partner certification is awarded to companies that have demonstrated a very
high level of expertise and a proven and specialized skill set in a particular technology or service
area. Gold Competency is the highest Microsoft certification. Microsoft Partners with a Gold
Competency are recognized for their commitment to solidifying customer relationships by
offering innovative and effective business solutions to their customers. A business which has
earned a Gold Competency is among the top 1% of Microsoft Partners worldwide. Microsoft's
certification process for partner companies is rigorous and requires regular auditing to ensure
that partner companies are maintaining and delivering a high degree of skill, proficiency, and
experience to their customers. The City's IT Department requires that the service providers it
utilizes have attained gold certified status because of their deep technical acumen, highly trained
and certified Microsoft solutions engineers and rigorously vetted qualifications by Microsoft.
Often, the City will require that a Microsoft certified partner be available to provide services
expeditiously for a wide variety of needs, including but not limited to: Application Development,
Application Integration, Customer Relationship Management, Cloud, Collaboration Platforms,
Communications, Data Analytics, Data Platforms, Data Center, Dev Ops, Enterprise Mobility,
Enterprise Resource Planning, Learning, Messaging, Project Management, Windows and
Devices. Because some of the needs are unplanned and require a quick response, it is in the
City's best interest to have a pool of prequalified Microsoft gold-certified service providers from
which the IT Department can seek proposals and quickly deploy a service provider to address
the identified need. For this reason, the Administration is seeking to create a pool of prequalified
Microsoft gold-certified service providers for each of the competencies noted above.
When a need arises, the IT Department will seek proposals from all prequalified firms for one or
more of the applicable competencies. For service orders up to $100,000, the approval of the
City Manager, or designee, will be required. Service orders exceeding $100,000 will be
submitted to the City Commission for its consideration and approval. To maximize competition
among the certified firms, the Administration is recommending that firms be allowed to submit
prequalification applications throughout the term of the contract. The City Manager, after
deeming that a firm is qualified to perform the work, would approve the addition of the newly
qualified firm into the pool(s)for one or more of the applicable competencies.
ANALYSIS
To achieve the desired goals stated above, the Administration issued Invitation to Bid (ITB)
2019-246-DF for the establishment of pools of pre-qualified contractors for each of the
following Microsoft competencies identified above.
The purpose of the ITB is to establish a contract, by means of sealed applications, with
qualified firm(s) for the establishment of pre-qualified pools of Microsoft professional service
providers. The pre-qualified pools established shall effectively create a source of viable firm(s)
from which the Information Technology (IT) Department may issue Invitation-to-Quotes (I TQs)
for various City ad hoc Microsoft-related projects during the term of the contract.
Page 259 of 720
The qualified firm(s) would be added to one, or any number, of the available 19 competencies
(Application Development, Application Integration, Cloud Business Application (PC Only),
Cloud Customer Relationship Management (CRM), Cloud Platform, Cloud Productivity,
Collaboration and Content, Communication, Data Analytics, Data Platform, Data Center, Dev
Ops, Enterprise Resource Planning, Learning, Messaging, Project and Portfolio Management,
Small and Midmarket Cloud Solutions, and Windows and Devices) offered for certification
within the Microsoft Partner Network (the "Network") for which the firm shows evidence of
holding Gold certified status within the Network. Further, at any time, the City, through the
approval of the City Manager, may accept applications and add additional or remove firms to the
list of prequalified firms during the term of the contract.
ITB PROCESS
The ITB was issued on August 30, 2019, with bid opening date of September 17, 2019. The
Procurement Department issued bid notices to 41,914 companies utilizing
www.publicpurchase.com and www.BidSync.com websites. 182 prospective bidders accessed
the advertised solicitation. The notices resulted in the receipt of fourteen (14) responses from:
Centric Consulting, LLC, Persepta, LLC, Axtegrity Consulting, Smartek2l LLC, Tallan, Inc.,
Forsyte IT Solutions, DGR Systems LLC, Cloud Navigator, Inc., eMazzanti Technologies,
Computer Solutions East, Inc., C2S Technologies Inc., Netwise USA, Inc., Daruma Tech, and
Powersolv Inc. The Microsoft competency for which each firm has submitted a proposal is
included in Attachment A.
Staff has confirmed compliance with the requirements of the ITB by each of the firms
submitting a response. eMazzanti Technologies submitted a response for Data Center, Small
and Midmarket Cloud Solutions, Cloud Productivity, and Cloud Platform categories; however,
with the exception of the Cloud Platform competency, the, responses for the other
competencies had to be 'rejected because the firm is not certified by Microsoft for those,
competencies as required at this by the ITB.
FINANCIAL INFORMATION
The costs of the related services are subject to funds availability approved through the City's
budgeting process. Grant funding will not be utilized for this project.
CONCLUSION
I concur with staff that it is in the best interest of the City to have a pool of pre-qualified Microsoft
gold-certified service providers from which proposals can be sought to quickly deploy a service
provider to address an identified technology need of the City. Otherwise, redundant and time-
consuming efforts would be required to seek proposals and qualify firms each time a need was
identified. In order to continue to maximize competition by continuing to add firms to each of the
Microsoft identified competencies, I recommend that the period for submitting applications be
extended to be consistent with the term of the contract. New applicants that meet the ITB
requirements will be added to the pool for which it is certified. Firms that lose certification or do
not perform well will be removed from the pool. Further, any service order exceeding the City
Manager's authority of$100,000 will be submitted to the City Commission for approval.
Therefore, I recommend that the Mayor and City Commission of the City of Miami Beach,
Florida approve the Resolution accepting the recommendation of the City Manager, pursuant to
Invitation to Bid (ITB) 2019-246-DF, to establish a pool of Microsoft certified service providers
Page 260 of 720
to expedite the selection of vendors for future Information Technology Projects involving
Microsoft services, and approving the various Microsoft-designated competencies, and the
initial pool of qualified service providers, as set forth in Exhibit "A" to the Commission
Memorandum accompanying this Resolution; further, authorizing the City Manager to keep the
ITB open for the purpose of prequalifying additional Microsoft certified service providers, and
delegating to the City Manager the authority to add service providers to the pool, provided such
vendors meet the requirements of the ITB for their respective competency; and further
providing that any Service Order in excess of $100,000 for any Project shall be subject to the
prior approval of the City Commission.
Applicable Area
Citywide
Is this a Resident Right to Does this item utilize G.O.
Know item? Bond Funds?
No No
Legislative Tracking
Information Technology/Procurement
ATTACHMENTS:
Description
❑ Exhibit A
❑ Resolution
Page 261 of 720
ATTACHMENT A
Application Development Data Platform
1. Centric Consulting, LLC 1. Persepta LLC
2.Smartek 21, LLC 2.Tallan, Inc.
3.Tallan, Inc.
4. Computer Solutions East Inc. Data Center
5. Daruma Tech, LLC 1. Centric Consulting, LLC
6. Powersolv, Inc 2. Smartek 21, LLC
7. Netwise USA, Inc. 3.Tallan, Inc.
Application Integration 4. Forsyte IT Solutions, LLC
1.Tallan, Inc. 5. Cloud Navigator, Inc.
6. Computer Solutions East Inc.
Cloud Business Application (PC Only) 7. Powersolv, Inc
N/A Dev Ops
Cloud Customer Relationship Management 1.Tallan, Inc.
(CRM) Enterprise Mobility Management
N/A
Cloud Platform 1. Cloud Navigator, Inc.
2. Forsyte IT Solutions, LLC
1. Centric Consulting, LLC Enterprise Resource Planning
2.Tallan, Inc. 1. Centric Consulting, LLC
3. Forsyte IT Solutions, LLC 2.Axtegrity Consulting LLC
4. Cloud Navigator, Inc.
5. eMazzanti Technologies Learning
6. Computer Solutions East Inc. N/A
Cloud Productivity Messaging
1. Centric Consulting, LLC 1. Computer Solutions East Inc.
2.Tallan, Inc. Project and Portfolio Management
3. Cloud Navigator, Inc. N/A
4. Computer Solutions East Inc. Small and Midmarket Cloud Solutions
5. Forsyte IT Solutions, LLC
1. Computer Solutions East Inc.
Collaboration and Content Windows and Devices
1. Centric Consulting, LLC 1. Forsyte IT Solutions, LLC
2.Smartek 21, LLC 2. DGR Systems, LLC
3.Tallan, Inc. 3. Computer Solutions East Inc.
4. Cloud Navigator, Inc.
5. Computer Solutions East Inc.
6. Powersolv, Inc
Communication
N/A
Data Analytics
1. Centric Consulting, LLC
2.Smartek 21, LLC
3.Tallan, Inc.
4. C2S Technologies Inc
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