LTC 224-2003
CITY OF MIAMI BEACH
Office of the City Manager
Letter to Commission No. 12 ~ ~ ? LJOS
,
m
From:
Mayor David Dermer and Date: September 18, 2003
Members of the City commiSSi~o
Jorge M. Gonzalez ~~
City Manager
HUMAN RESOURC S' 2003 YTD REPORT (AS OF JULY 31, 2003)
To:
Subject:
The purpose of this LTC is to provide you statistical information regarding our Human
Resources efforts for this year.
As you know, Organizational Development is one of my priorities each year. The attached
provides you with various measures of our progress of ensuring a highly competent and
motivated workforce The following are some of the highlights:
. Hiring:
o 5,235 applications and resumes received.
o 168 people were hired.
o 32.7% of the hires were Female, 23.8% were Black, and 52.4% were
Hispanic.
. Ensured that 100% of applicants are processed into the system within 3 working
days.
. Ensured that there were at least 10 qualified applicants for each position.
. Promotions:
o 57 employees were promoted.
. Testing:
o Conducted 15 written test sessions (902 applicants).
o Ensured 100% of written tests are graded within 2 working days.
. Created and implemented a Student Internship Program.
. Created applicant pools for all Citywide positions.
. Spent $45,000.00 less in advertising.
. Increased our lobby hours form 15 hours to 32.5 hours per week.
. Conducted 27 job audits.
. Achieved a low 8% increase in the cost of the City's Humana medical insurance and
a 3% cost increase for the dental plan.
. Added a dental indemnity plan for the year 2003/04.
. Increased the number of employees enrolled in college level courses offered on
Miami Beach by 20%.
. Processed 139 applications for Tuition Assistance.
. Improved and maintained 72 training sessions to assist employees in excelling in
their current positions.
Should you wish for additional information, please feel free to contact me.
JMG\MDB\TCA\ar
c: Mayra Buttacavoli
Cristina Cuervo
Robert Middaugh
F:\HUMAl$all\COMM-L TCIRecruitmenl- YTD Report 9-03,doc
"
....
City of Miami Beach
Human Resources Department
Interoffice Memorandum
to
In being responsive to our customers (employees and applicants), the following information
describes an overview of the major accomplishments and productive actions within the
Human Resources Department as of July 31, 2003 (YTD):
Department Mission Statement:
To promote the City of Miami Beach as an employer
of choice by offering competitive salaries, benefits,
and employee educational opportunities.
Hiring and Promotions Divisions
(Mission: To locate, hire and retain the most qualified applicants.)
Hirinq
. 5,235 applications and resumes received.
. 168 people were hired.
White 23.2%
Slack 23.8%
Hispanic 52.4%
Other Minorities 0.6%
Female 32.7%
Position: Minoritv % Female %
Officials I Administrators 25% 25%
Professionals 70% 30%
Technicians 100% 25%
Para-Professionals 75% 43%
Office and Clerical 86% 50%
Protective Services 68% 32%
Skilled Craft Workers 87% 6%
Service and Maintenance 91% 14%
Page 1 of 6
. Ensured that 100% of applicants are processed into the system within 3 working days.
. Ensured that at least 10 qualified applicants for each position is maintained.
Promotions
. 57 employees were promoted.
White 17.5%
Black 29.8%
Hispanic 50.9%
Other Minorities 1.8%
Female 19.3%
Position: Minoritv % Female %
Officials I Administrators 50% 0%
Professionals 57% 43%
Technicians 50% 0%
Para-Professionals 100% 38%
Office and Clerical 80% 40%
Protective Services 80% 0%
Skilled Craft Workers 100% 0%
Service and Maintenance 100% 0%
Testina
. Conducted 15 written test sessions (902 applicants).
. Conducted 8 performance test sessions (578 applicants).
. Ensured 100% of written tests are graded within 2 working days.
Other
. Processed 233 job change activities (hires, promotions, transfers, and demotions).
. Created and implemented a Student Internship Program (effective July 21st; 5 student
interns are participating with 13 current internship opportunities within the City).
. Enhanced the hiring process by creating applicant pools for all Citywide positions (pools
for 122 different positions hav~ been created).
Page 2 of 6
. Participated in 11 Job Fairs (1,532 people requested information, 975 applications and
resumes were received).
. Utilized Job Fair advertising specials, applicant pools, and free industry venues as main
contributors in spending $45,000.00 less in overall advertising costs than the previous
fiscal year.
. Processed 90% of background checks within 20 days.
. Expanded the Senior Aide program to include 5 City Departments (Call Center, Finance,
City Clerk, City Manager, and Human Resources).
. Increased our lobby hours for all applicants from 15 hours to 32.5 hours per week.
Compensation and Audits Division
(Mission: To maintain a competitive and accurate compensation system.)
Audits Section
. Conducted 27 job audits.
. Created 10 new classifications, as requested by Department Heads.
. Streamlined the discipline process to allow Department Heads to contact Human
Resources via telephone before action is taken.
. Improved the job audit justification process by supplying more information about the
current position.
. Processed 13 suspensions, 6 terminations, and 1 salary reduction.
. Responded to 3 EEOC charges (vs. 11 EEOC charges last year for the same period
of time).
. Maintained and updated job descriptions (over a three year period).
Compensation Section
. Certified 16 payrolls, verifying new hires, terminations and pay changes for a total of
1 ,838 employees.
. Created and implemented a monthly Citywide performance evaluation status report and
enhanced the evaluation tracking report.
Page 3 of 6
. Conducted exit interviews with 65 employees.
. Implemented and calculated, with the assistance of the Information Technology
Department, COLA increases for 772 Unclassified, Others, and AFSCME employees.
. Implemented Perfect Attendance Bonus for 14 CWA, AFSCME, and GSA employees.
. Participated this year with an online survey for all Citywide positions, establishing a
comparison with other municipalities within Miami-Dade and Broward counties. This
information was used to verify our pay scales.
Benefits Division
(Mission: To provide a benefit program that is comprehensive, competitive, and cost-
effective.)
. Issued an RFP for Medical, Dental, Life, Supplemental Life, and Voluntary Benefits
including Flexible Spending Accounts.
. Educated management on the benefit changes likely to occur this year and the future
outlook.
. Coordinated the South Florida Commuter Services program.
. Created and implemented the Mentoring Program.
. With the assistance of Gallagher Benefit Services, the City's employee benefits
consultant, achieved a low 8% increase in the cost of the City's Humana medical
insurance and a 3% cost increase for the dental plan.
. Completed the physical re-structure of the Benefits Section to provide privacy and
security of information.
. Added a dental indemnity plan for the year 2003/04.
. Enhanced the employee intranet discount program.
. Continued to inform employees of their options in choosing a retirement plan and
processing Deferred Compensation changes.
Organizational Development & Training Division
(Mission: Develop employees to realize their full potential.)
. Increased the number of employees enrolled in college level courses offered on
Miami Beach by 20% through e-Briefs and quarterly press releases on Channel 20.
Page 4 of 6
. Processed 139 applications for Tuition Assistance for employees (vs. 152 last year for
the same period of time).
. Coordinated the Citywide Open House to foster cross training during Customer Service
Week (January 12 -17,2003).
. Improved and maintained a wide range of training programs to assist employees in
excelling in their current positions and in preparing for future opportunities. 510
employees were trained in 72 training sessions.
Course: Sessions Emplovees
Orientation 3 55
City Tour 4 44
CS 101 2 22
CS 202 1 8
PMP Update 13 66
PMP Full 6 26
ADA 1 9
Diversity 1 12
Sexual Harassment 1 10
Alcohol! Drua ! Violence Prevention 1 10
Access B 3 5
Access A 1 0
Excel B 3 4
Excel I 1 6
Excel A 2 1
Word A 2 2
Word B 4 5
Word I 1 3
Intranet Trainina 4 27
Introduction to Computers 1 0
PowerPoint 2 3
Constructive Discipline 1 3
Selection Interviewina 1 10
Leadership Coach (TR) 5 55
Parent Coach (TR) 4 38
CS ! Disabilities 2 55
HR - Retreat (internal) 1 17
Teambuildinq 1 14
. Organized the Annual Special Awards and Employee Recognition Celebration, which
this year included an employee's talent event.
Page 5 of 6
Summary
The City of Miami Beach continues to make advancement in the areas of employment,
compensation, diversity, benefits, and training. The Human Resources Department
welcomes new ideas and opportunities to improve the overall service. We believe listening
to ideas, planning and taking action, when appropriate, will improve City-wide performance.
Page 6 of 6
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QIDlartment Mission Statement:
To promote the City of Miami Beach as an employer
of choice by offerinq competitive salaries. benefits.
and emplovee educational oQJ)ortunities.
Divisional Mission Statements:
Compensation and Audits Division
To maintain a competitive and accurate compensation system.
Benefits Division
To provide a benefit program that is comprehensive,
competitive, and cost-effective.
Organization and Training Division
Develop employees to realize their full potential.
Hiring and Promotions Division
To locate, hire and retain the most qualified applicants.
QIDlartmental Values:
* Serve applicants and employees with honesty, integrity,
and respect.
* Respond to customers in an efficient and timely manner.
* Continuously improve all processes.
lb
ity of
uman esources
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each
-
-
ent
Table of Contents
. Hiring and Promotions Divisional Statistics
Workforce Profile .......................................................................... 1
Employees and Open Positions........................................................... 2
Current Status on Request To Fills (RTF) ............................................... 3
Hires......................................................................................... .4
Promotions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
Applications and Resumes Received.................................................... 9
Referral Tracking........................................................................... 10
Approval Tracking......................................................................... 11
Testing ....................................................................................... 14
Job Change Activity........................................................................ 16
. Compensation and Audits Divisional Statistics
EEO Charges and Complaints ....... ... ...... ..... ....... .... .,. ...... .., .... ..... ....... 17
Job Audits.................................................................................... 18
Disciplinary Actions................................................................. ........20
. Organizational Development & Training Divisional Statistics
Training Classes............................................................................ 21
Training Attendance........................................................................ 22
CITY OF MIAMI BEACH
WORKFORCE PROFILE
1988 - July 2003 (YTD)
FEMALE WHITE BLACK HISPANIC OTHER TOTAL
1988 0.24 364 0,63 979 0.21 324 0,15 232 0.01 8 1,543
1989 0.23 373 0.63 1013 0.19 304 0.17 271 0.01 9 1,597
1990 0.23 351 0,63 954 0.18 278 0.18 276 0.00 6 1,514
1991 0.24 325 0.63 850 0.16 222 0.20 277 0.01 6 1,355
1992 0.24 327 0.63 846 0.17 224 271 0.02 7 1,348
0.20
1993 0,24 324 0.60 779 0.17 215 0.23 295 0.01 9 1,298
1994 0.25 370 0.52 745 0.19 264 0.28 396 0,02 21 1,426
1995 0.26 409 0.47 694 0.22 321 0.30 449 0.02 23 1,487
1996 0.28 439 0.45 749 0.21 351 0,31 518 0.02 31 1,649
1997 0,27 435 0.44 718 0.22 355 0,33 536 0.02 27 1,636
1998 0.27 422 0.44 694 0.21 326 0,34 537 0.02 28 1,585
1999 0.27 433 0.42 685 0.21 339 0.35 573 0.02 34 1,631
2000 0.27 453 0.39 683 0.21 338 0.37 620 0.02 35 1,675
2001 0,28 493 0.39 679 0.20 346 0.39 687 0.02 33 1,745
2002 0,28 509 0.37 687 0.20 374 0.40 743 0.02 33 1,838
July 2003 0.29 0.35 0.21 0.43 0.02
(YTD) 547 669 390 810 33 1,902
1
CITY OF MIAMI BEACH
EMPLOYEES AND OPEN POSITIONS
1996 - 2002
YEAREND
1996 1997 1998 1999 2000 2001 2002
Employees 1,636 1,640 1,585 1,585 1,639 1,745 1,838
Full Time 1,515 1,557 1,513 1,566 1,597 1,672 1,742
Part Time 82 81 72 65 69 73 33
Provisional 39 2 0 0 0 0 11
Temporary 0 0 0 0 8 26 52
Request To 84 51 159 122 151 56 160
Fill
Full Time 82 50 152 109 148 53 159
Part Time 2 1 7 13 3 3 1
Total RTF
and 1,720 1,691 1,744 1,707 1,790 1,801 1,998
Employees
2
CITY OF MIAMI BEACH
CURRENT STATUS ON
REQUEST TO FILLS (RTF)
July 2003
(Total = 90)
Open
7
Personnel Board
To Be
Announced
Tested 0
CITY OF MIAMI BEACH
HIRES
1998 - July 2003 (YTD)
50
"
11 " " 37
I. 3 . 7
30 . I. 11
.. " .. 12
.. " .. 11 17
" .. " SO ..
eo " 12 71 21
.. " .. .. ..
" .. 50 .. "
3 11 " 12 "
" 22 11 .. 22
350
300
250
200
150
100
0
DDEC
a NOV "
aOC7 "
a IE.
. AVO ,.
. ,JUL 12
.JUH "
. MAY "
D APR ..
.M....R ..
a FE. ..
. JAM 12
. JAN Ii] FEB . MAR 0 APR . MAY. JUN . JUL
.AUG .SEP .OCT DNOV DDEC
4
CITY OF MIAMI BEACH
HIRES BY EEO CODE
1998 - July 2003 (YTD)
1998
I
I
I
1999 I 2000
2001 2002 2003
I
Black
I
28.3 58127.9 84124.4 62 23.6 68' 26.3 76 23.2 39
'"'~ I _."..'<o--.'r--..<o_.......,..~.........., ~..
23.9 I 24.9 I 22.0 15,6
491 751 56", 45
.----4____....-+--~..."..~_--l-_,.......
46.8 I 45.5 ! 51.6 ! 59.4 52.6 52.4
Hispanic I 961 1371 1311 171 152 88
i I --l.-.... I
~;-........_..-ri::7"..~-- I 2~0.........-11.4 0.7
Other I 2 5 51 4 2
...---- .... ....-...',. -,.........,_..._.._~- ,.
205 301 2541 288 289
1
20.4
23.8
White
59
40
0.6
1
..
IT otal
1681
I
his panic
52.6%
other
0.7%
other
0.6%
white
23.2%
his panic
52.4 %
2002
July 2003
5
CITY OF MIAMI BEACH
HIRES BY OCCUPATION
NUMERIC & PERCENTAGES
July 2003 (YTD)
FEMALE WHITE BLACK HISPANIC ASIAN AMERICAN TOTAL
INDIAN
Officials! 25.0 1 75.0 3 0 25.0 1 0 0 4
Administrators
Professionals 30.0 3 30.0 4 0 70.0 8 0 0 12
Technicians 25.0 1 0 0 100.0 4 0 0 4
Para 43.0 31 25.0 18 15,0 11 59.0 42 1.0 1 0 72
Professionals
Office & 5Q.,Q 7 14,0 2 .ill) 5 5Q.,Q 7 0 0 14
Clerical
Protective 32.0 8 32.0 8 8.0 2 60.0 15 0 0 25
Services
Skilled 6.0 1 13.0 2 27.0 4 60.0 9 0 0 15
Craft Workers
Service & H.O 3 9,0 2 82,Q 18 9,O.Q 2 0 0 22
Maintenance
TOTALS JJ.O 55 23,0 39 ~w 40 52.0 88 lJ) 1 0 168
6
CITY OF MIAMI BEACH
PROMOTIONS BY EEO CODE
1998 - July 2003 (YTD)
I I
!
I i I
I 1998 ! 1999 I 2000 : 2001 2002! 2003
White 133,0 29125.2 27141.8 41 i 22.1 19121.8 17117.5 10i
I I ! , 1 I
Black 1~2-;-;~F:-;F]- ~~r]~;--;;i;:4 1;1~1
, Iii ' I I
..,.,,___ c_._.,..,._-<,.,tX""~"---~'~-----'-{--_'_"~W_-~"_'^',.__..,.i^--_....,.-."^...~.,.".~,.~~-~,,','_d~ ,..<...'?C-'~"..".,-"~.,_.>._-_._~'-"~..l---~---~.,"'''1
i ! ' .' I
. . 43.2 I 40.2 I 39.8 i 38.3 1 51.3 ! 50.9 ,
Hispanic l 381 43: 391 331 401 291
. I _._,,".,_j_~,,_____,,"J.._...... ..... ... ," .L......__...._..,. '.!,_,__,,, ......-....--.L-----li
+ 1 :\ ; ~. ~
I 1.1 I 0.9 ; 2.0 i 5.8 I 2.6 I 1.8 I
Other I 1 \ 11 21 51 2' 11
Total -1-8~r_1-~~r-~~~r~---~~~
Other
2.6%
White
21.8%
Othe r White
1.8% 17.5%
His panic
51.3%
Hispanic
50.9%
lack
29.8%
2002
July 2003
7
CITY OF MIAMI BEACH
PROMOTIONS BY OCCUPATION
NUMERIC & PERCENTAGES
July 2003 (YTD)
FEMALE WHITE BLACK HISPANIC ASIAN AMERICAN TOTAL
INDIAN
Officials! 50.0 50.0
Administrators 0 1 0 1 0 0 2
43.0 6 43,0 6 13J) 6 14.0 2 0 0 14
Professionals
0 5.QJ1 1 0 5.QJ1 1 0 0 2
Technicians
Para 38.0 3 0 0 100.0 8 0 0 8
Professionals
Office & 40,0 2 20,0 1 0 60.0 3 20.0 1 0 5
Clerical
Protective 0 20.0 1 0 80,0 4 0 0 5
Services
Skilled 0 0 40.0 6 60.0 9 0 0 15
Craft Workers
Service & 0 0 60.0 4 40.0 2 0 0 6
Maintenance
TOTALS 19.0 11 18.0 10 28.0 16 53.0 30 1.0 1 0 57
8
CITY OF MIAMI BEACH
APPLICATIONS AND RESUMES RECEIVED
1995 - July 2003 (YTD)
Jan Feb Mar Apr May June July Aug Sep Oct Nov Dee TOT
1995 2,919
Police
1995 956 410 752 172 594 3,249 142 228 364 77 388 426 7,758
Total
1996 581 01 977 292 371 574 646 555 625 531 560 332 6,545
1997 553 465 402 550 378 311 582 466 58 187 69 353 4,364
1998 1,725
Police
1998 2,709
Fire
1998 412 306 2,145 176 385 2,827 578 423 310 317 65 243 8,187
Total
1999 202
Police
1999 366 490 890 252 542 130 181 637 632 369 191 165 4,845
Total
2000 530
Police
2000 212
Fire
2000 644 329 513 741 415 317 840 781 273 356 413 268 5,890
Total
2001 550 29 815 1,408 451 356 416 641 1,374 650 642 794 8,126
2002 123
Police
2002 369
Fire
2002 480 337 1,041 827 923 659 1,236 218 497 389 593 344 7,421
Total
n
CITY OF MIAMI BEACH
Il
CITY OF MIAMI BEACH
APPROVAL TRACKING CHART 1
July 2003 (YTD)
Number of days between request received in Human Resources
and list is sent to Department
250
200
150
100
50
o
. Within 24 hrs 112 to 10 days 011 to 20 days .21 to 30 days
.31 to 60 days .61 to 90 days . over 91 days
11
CITY OF MIAMI BEACH
APPROVAL TRACKING CHART 2
July 2003 (YTD)
Number of days between list sent to Dept. & selection is made
50
45
40
35
30
25
20
15
10
5
o
. Within 24 hrs 1;12 to 10 days 011 to 20 days .21 to 30 days
.31 to 60 days .61 to 90 days . over 91 days
12
-,
CITY OF MIAMI BEACH
APPROV AL TRACKING CHART 3
July 2003 (YTD)
Number of days between Selection received in Human
Resources and Background Completed
_ Within 24 hrs B 2 to 10 days ell to 20 days - 21 to 30 days - 31 to 60 days
_ 61 to 90 days _ over 91 days
13
",
CITY OF MIAMI BEACH
WRITTEN TEST
July 2003 (YTD)
Permit Clerk
Revenue Processo
Fire Lleutena
Administrative Secreta
Communications Supervls
Data Entry Cler
Firefighter
Fire Captai
School Guard
Lifeguard
Water Meter Technicia
Property & Evidence Technicla
Public Safety Special
Dispatcher Tralne
Ufeguard Ueutena
Clerk Typls
Account Clerk
Account Clerk
Engineering Asslstan
Administrative
Administrative Aide
Police Officer Non Classlfi
Concession Attenda
Communications Opera
Code Compliance Office
Complaint Operator
Museum Guar
Coin Room Money Ha
Clerk
I 108
r 79
n 18
Ir
14
59
II
n
60
II
n
Ir I
Is
77
n
t 108
I
t 69
II
131
e
n 33
t 105
r 45
I 28
d
n
o
50
100
150
Total Written Test Sessions Administered: 15
Total Applicants Tested: 902
14
'.
CITY OF MIAMI BEACH
PERFORMANCE TESTS
July 2003 (YTD)
H. R. Technician I
Sergeant of Police
Lieutenant of Police
Account Clerk II
Administrative Secretary
Communications Supervisor
Data Entry Clerk
Firefighter II
Fire Captain
Pool Guard I
Lifeguard I
Lifeguard II
Water Meter Technician I
Property & Evidence Technician I
Dispatcher Trainee
Lifeguard Lieutenant
Clerk Typist
Engineering Assistant I
Administrative II
Administrative Aide I
Pollee Officer Non Classified
Concession Attendant
Communications Operator
Code Compliance Operator
Complaint Operator II
Museum Guard
Coin Room Money Hand
Clerk
72
.7
102
75
91
103
-2~
o
50
100
150
200
250
Total Performance Test Sessions Administered: 8
Total Applicants Tested: 578
15
..
CITY OF MIAMI BEACH
JOB CHANGE ACTIVITY
(HIRES, PROMOTIONS, TRANSFERS &
DEMOTIONS)
1998 - July 2003 (YTD)
500
450
400
350
300
250
200
150
100
50
0
UEe
."'"
. OCT
.SI!.P ..
..UG ..
..... "
.... ..
....w "
...... ..
....... ..
.... "
.JAR "
.JAN mFEB
.AUG .SEP
12
"
" .
" . "
.. .. "
" .. .. " "
" " .. .. ..
TI .. " " "
.. .. .. .. ..
.. .. .. " "
" " .. 12 "
" 30 .. " "
. MAR oAPR . MAY .JUN .JUL
.OCT oNOV oDEC
11
-.
CITY OF MIAMI BEACH
EEO CHARGES AND COMPLAINTS
1994 - July 2003 (YTD)
40
35
30
25
20
15
10
5
o
1994
14
o
1
o
1995
5
5
2
o
1996
10
4
1
o
1997
34
3
o
o
1998
7
o
1
5
1999 2000 2001
15 7 2
0 1 0
0 1 0
0 1 0
2002 J ul-03
14 3
1 0
0 0
0 2
III Fo....1
. Info....1
. Human R' bts
o No Action
Basis of Complaints - 2003 (Formal)
..
CITY OF MIAMI BEACH
JOB AUDITS
July 2003 (YTD)
July-03
July-03
. Reclassified 13
. DenIed 13
. Withdrawn 1
Total Job Audits = 27
1lI'I4%
.48%
.48%
. Reclassified
. Denied
m1 Withdrawn
18
-.
City of Miami Beach
Job Audits
July 2003 (YTD)
.Jan Feb Mar Apr May .Jun .JuI Aug Sep Oct Nov Dec
. Reclassified 3 3 2 3 2
. Denied 3 3 1 6
o Withdrawn 1
Cl Pendin 5 8
19
'"
CITY OF MIAMI BEACH
DISCIPLINARY ACTIONS
1995 - July 2003 (YTD)
40
35
30
25
20
15
10
5
0 Suspensions Tenninations Salal)' Reductions
11995 20 7 0
11996 24 12 2
11997 36 27 0
11998 38 22 1
11999 31 19 0
12000 20 11 1
12001 24 10 0
12002 32 16 0
I JuI -03 13 6 1
20
CITY OF MIAMI BEACH
TRAINING CLASSES
July 2003 (YTD)
(Total = 72)
Teambullding (TC)
HR-Retreat (internal)
CS/Disabilities
Parent Coach (TR)
Leadership Coach (TR)
Selection Interviewing
Constructive Discipline
IntraNet Train
Powerpoint
Intro. To Computers
Word A
Word I
Word B
Excel A
Excel I
ExcelB
Access A
Access B
Ale/Drug Niolence Prevnt
Sx Harassment
ADA
PMP Full
PMP Update
Diversity
CS 202
CS 101
City Tour
Orientation
6
1
o
2
4
6
8
10 12 14 16
21
. .
.
2500
2000
1500
1000
CITY OF MIAMI BEACH
TRAINING ATTENDANCE
July 2003 (YTD)
500
o
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003
22
CITY OF MIAMI BEACH
TRAINING PARTICIPANTS
PER COURSE
July 2003 (YTD)
(Total = 510)
.
Teambuilding - TC
HR Retreat (internal)
CS/Disa bilities
Parent Coach (TR)
Leadership Coaching -TR
Selection Interviewing
Constructive Discipline
IntraNet Train
Powerpoint
Intro to Computers
Word A
Word I
Word B
Excel A
Excel I
Excel B
Access A
Access B
PMP Full
PMP Update
Alc/DruglViolence Prevnt
SX Harassment
ADA
Diversity
CS 202
CS 101
City Tour
Orientation
14
1
8
10
27
26
10
10
9
12
8
22
44
o
20
40
5
60
66
80
23