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Resolution 2022-32110 RESOLUTION NO., 2022-32110 A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING THE UPDATED TITLE VI NONDISCRIMINATION POLICY AND PLAN, IN THE FORM ATTACHED TO THE CITY COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION;AND FURTHER AUTHORIZING THE CITY MANAGER OR DESIGNEE TO MAKE FURTHER MODIFICATIONS TO THE TITLE VI NONDISCRIMINATION POLICY AND PLAN AS MAY BE REQUIRED BY THE APPLICABLE FEDERAL AND STATE GOVERNMENTAL AGENCIES WHICH OVERSEE THE FEDERAL ASSISTANCE PROGRAMS IN WHICH THE CITY PARTICIPATES. WHEREAS, at the May 21, 2014 City Commission meeting, the Commission approved an Interlocal Agreement with Miami-Dade County for provision of Municipal Circulator Services for City's trolley service; and WHEREAS, the Interlocal Agreement requires that the City comply with federal requirements for transit services, including Title VI of the Civil Rights Act of 1964(Title VI); and WHEREAS, Title VI stipulates that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance; and WHEREAS, in order to receive Federal funds for projects, including transit projects, the local agencies and their contractors and consultants must comply with the various federal and state laws and regulations, including Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, and Florida Department of Transportation (FDOT)guidelines; and WHEREAS, on June 11, 2014, the City Commission via Resolution No. 2014-28641 adopted a Title VI Program Plan which was specific to transit services; and WHEREAS, to maintain Certification in the Local Agency Program (LAP), local agencies must submit the Sub-recipient Compliance Assessment Tool (SCAT) once every three (3) years or at the request of FDOT or FHWA; and WHEREAS,to be eligible for federal funding through FDOT,the City, as a sub recipient, must have a Title VI/Nondiscrimination Policy and Plan that covers all programs, services and activities of the City; and WHEREAS, on January 17, 2017, the City Commission via Resolution No. 2017-29718 adopted Title VI Nondiscrimination Policy and Plan, supplementing the 2014 Title VI Program Plan, by expanding its application to all citywide services (instead of just transportation), and further authorized the City Manager or designee to make such further modifications to the Title VI Nondiscrimination Policy and Plan as may be required by the applicable federal and state governmental agencies which oversee the federal assistance programs in which the City participates; and WHEREAS, on January 8, 2021, the City Commission was informed via LTC# 010- 2021 that the Title VI Nondiscrimination Policy and Plan was updated Administratively to reflect: • New Title VI Program Coordinator; • Language Assistance Plan and Limited English Proficiency (LEP) Analysis-data was updated to reflect 2018 America Community Survey information; and • Data collection paragraph added to adhere to FHWA regulations; and WHEREAS, FTA requires that all direct and primary recipients document their compliance with Title VI regulations by submitting a Title VI Program Plan to their FTA regional civil rights officer once every three years or as otherwise directed by FTA; and WHEREAS,the updated Title VI Nondiscrimination Policy and Plan adopted by the City Commission will ensure the City remains eligible to receive federal funding for current and future roadway, infrastructure, and transit projects,and will also serve to proactively discourage discrimination on the basis of race, color, national origin, sex, age, disability, religion, income or family status by adequately educating and involving the community in the planning process as well as the implementation of citywide services, programs, and activities. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA,that the Mayor and City Commission herby adopt the updated Title VI Nondiscrimination Policy and Plan, in the form attached to the City Commission Memorandum accompanying this Resolution; and further authorize the City Manager or designee to make further modifications to the Title VI Nondiscrimination Policy and Plan as may be required by the applicable federal and state governmental agencies which oversee the federal assistance programs in which the City participates. PASSED and ADOPTED this 6th day of April 2022. Dan Gelber, Mayor ATTEST: APR 2 20n , Rafa E. Gra ado, City Clerk \IHCORPhORATED APPROVED AS TO FORM & LANGUAGE & FOR EXECUTION City Attorney Date Resolutions -C7 Q MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Alina T. Hudak, City Manager DATE: April 6, 2022 • SUBJECT:A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING THE UPDATED TITLE VI NONDISCRIMINATION POLICY AND PLAN, IN THE FORM ATTACHED TO THE CITY COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION; AND FURTHER AUTHORIZING THE CITY MANAGER OR DESIGNEE TO MAKE FURTHER MODIFICATIONS TO THE TITLE VI NONDISCRIMINATION POLICY AND PLAN AS MAY BE REQUIRED BY THE APPLICABLE FEDERAL AND STATE GOVERNMENTAL AGENCIES WHICH OVERSEE THE FEDERAL ASSISTANCE PROGRAMS IN WHICH THE CITY PARTICIPATES. RECOMMENDATION The Administration recommends that the Mayor and City Commission adopt the Resolution adopting the updated Title VI/Nondiscrimination Policy and Plan. BACKGROUND/HISTORY Title VI of the Civil Rights Act of 1964 (Title VI) stipulates that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. In order to receive federal funds for projects, including transit projects, the local agencies and their contractors and consultants must comply with Title VI, Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA), as well as other related federal and state laws and regulations, including Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, and the Florida Department of Transportation (FDOT) guidelines. Furthermore, to maintain certification in the federal Local Agency Program (LAP) and be eligible for federal LAP funding through F DOT, the City, as a sub-recipient, must have a Title VI/ Nondiscrimination Policy and Plan that covers all programs, services and activities of the City. On June 11, 2014, the City Commission via Resolution No. 2014-28641 (Attachment A) adopted a Title VI Program Plan (the 2014 Title VI Program Plan). At that time, the plan was specific to the City's trolley service. Page 859 of 1735 On January 17, 2017, the City Commission via Resolution No. 2017-29718 (Attachment B) adopted a Title VI/ Nondiscrimination Policy and Plan, supplementing the 2014 Title VI Program Plan, by expanding its application to all citywide services; and further authorized the City Manager or designee to make such further modifications to the Title VI/Nondiscrimination Policy and Plan as may be required by the applicable federal and state governmental agencies which oversee the federal assistance programs in which the City participates. On. January 8, 2021, the City Commission was informed via LTC# 010-2021 (Attachment C) that the Title VI/ Nondiscrimination Policy and Plan was updated administratively as follows: • Title VI Program.Coordinator—to reflect new Coordinator • Language Assistance Plan and Limited English Proficiency (LEP) Analysis - data was updated to reflect 2018 America Community Survey information • Data Collection paragraph added to adhere to FHWA regulations ANALYSIS FTA requires that all direct and primary recipients document their compliance with U. S. Department of Transportation Title VI regulations by submitting a Title VI Program Plan to their FTA regional civil rights officer once every three years or as otherwise directed by FTA. For all recipients (including sub-recipients), the Title VI Program Plan must be approved by the recipient's Board of Directors or appropriate governing entity or officials responsible for policy decisions prior to'submission to FTA. The Administration has updated the Title VI Program Plan Limited English Proficiency (LEP) Analysis to reflect 2019 America Community Survey information. No other changes were made to the 2021 Program Plan. Pursuant to federal requirements, the Administration is seeking the City Commission's approval of the updated 2022 Title VI/Nondiscrimination Policy and Plan (Attachment D). SUPPORTING SURVEY DATA N/A FINANCIAL INFORMATION , No,fiscal impact. Amount(s)/Account(s): N/A CONCLUSION To be eligible to receive federal funding, cities must have an updated Title VI/Nondiscrimination Policy and Program Plan adopted by their governing board that covers all programs, services and activities provided by the City. The 2022 Title VI/Nondiscrimination Policy and Plan will ensure the City remains eligible to receive federal funding for current and future roadway, infrastructure, and transit projects and services and will also serve to proactively discourage discrimination on the basis of race, color, national origin, sex, age, disability, religion, income or family status by adequately educating and involving the community in the planning process as well as the implementation of citywide Page 860 of 1735 services, programs, and activities. Applicable Area Citywide Is this a"Residents Right Does this item utilize G.O. to Know" item, pursuant to Bond Funds? City Code Section 2-14? No No Strategic Connection Non-Applicable Legislative Tracking Transportation and Mobility ATTACHMENTS: Description ❑ Attachment A ❑ Attachment B ❑ Attachment C ❑ Attachment D ❑ Resolution Page 861 of 1735 RESOLUTION NO. 2014-28641 • A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING, IN SUBSTANTIAL FORM, A TITLE VI PROGRAM PLAN FOR THE PROVISION OF CITYWIDE TRANSIT SERVICES, AUTHORIZING THE CITY ADMINISTRATION TO FINALIZE THE PROGRAM PLAN; PROVIDED, HOWEVER, THAT SHOULD ANY MATERIAL PROVISIONS CHANGE, REQUIRING THAT THE PROGRAM PLAN COME BACK TO THE CITY COMMISSION. • WHEREAS, the City of Miami Beach currently operates a municipal transit service better known as "Alton-West Trolley" and wishes to provide additional transit services in other areas of the City; and 7 WHEREAS, at the May 21, 2014 City Commission meeting, the Commission approved an Interlocal Agreement with Miami-Dade County for provision of Municipal Circulator, Services; and WHEREAS, provisions in the Interlocal Agreement require that the City comply with federal requirements for transit services including the Title VI of the Civil Rights Act of 1964; and WHEREAS, Title VI stipulates that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be.subjected to discrimination under any program or activity receiving federal financial assistance;and WHEREAS, the City does not currently receive federal financial assistance to fund its transit service; however, in an abundance of caution, the City wishes to implement a Title VI Program to discourage discrimination under its transit services; and WHEREAS, a Title VI Program Plan must be approved by the recipient's Board of Directors or appropriate governing entity or officials responsible for policy decisions prior to submission to FTA by Miami-Dade County; and • WHEREAS, a Title VI Program Plan for transit services would be advantageous to the City as it will help to not only manage complaints efficiently by having set procedures, information, and points of contact, but also to proactively discourage discrimination on the basis of race, color, or national origin by adequately educating and involving the community in the planning process and implementation of its transit system; and WHEREAS, the proposed Title VI Program Plan is attached hereto in substantial form and made part of this Resolution. Page 862 of 1735 NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby adopt in substantial form, a Title VI Program Plan for the provision of citywide transit services, _ authorizing the City Administration to finalize the Program Plan; provided, however, that should any material provisions change, requiring that the Program Plan come back to the City Commission. • PASSED AND ADOPTED this 11th day of June, 2014. ATTEST: Age.1, : •.- 1/,,..\./y '1 / " 4 PHIL ' L s: • RA AEL E. GRANADO, MA, O' CITY CLERK • / • a . • .IPICORP ORATFn �'I INCORF GRATED/ ' N • . APPROVED AS TO FORM&LANGUAGE i FOR EXECUTION . N_- 5 30 Lik' City Attome v„, ate • T:WGENDA\2014Vune\TITLE VI Program Plan Adoption MEMO.doc • • • Page 863 of 1735 COMMISSION ITEM SUMMARY Condensed Title: ' A Resolution Of The Mayor And City Commission Of The City Of Miami Beach,Florida,Adopting In Substantial Form A Title VI Program Plan For The Provision Of Citywide Transit Services, Authorizing The City Administration To Finalize The Program-Plan;Provided,However,That Should Any Material Provisions Change,Requiring That The Program Plan Come Back To The City Commission. Key Intended Outcome Supported: Commission a Comprehensive Mobility Plan Which Gives Priority Recommendations(From Non-Vehicular To Vehicular And Including Parking). Supporting Data(Surveys, Environmental Scan,etc.): N/A Item Summary/Recommendation: The Administration has developed a citywide Title VI Program Plan for its transit circulator services.This Program Plan will allow the City to satisfactorily comply with federal requirements as determined by Title VI of the Civil Rights Act of 1964, which stipulates that no person shall,on the grounds of race,color,or national origin,be excluded from participation in,be denied the benefits of,or be subjected to discrimination under any program or activity receiving federal financial assistance. Below is a brief description of the major components of the Title VI Program Plan. • City Policy:through this Program Plan,the City commits to a policy of non-discrimination in the conduct of its transit services where no person will be excluded from participation in or denied benefits of its service on the basis of race,color or national origin in accordance with the Civil Rights Act of 1964.In addition,the proposed Program identifies a Title VI Coordinator for the City to assist individuals with questions regarding the City's policy and complaint procedure. • Public Notice:through this Program Plan,the City commits to provide a Title VI notice within the City's premises on 3n area open to the general public as well as on its website. • Complaint Procedure and Form:through this Program Plan,the City commits to provide a Title VI complaint form as well as written procedures to file the form,and make them available to the general public by posting them on its website and by person at the Transportation Department's office. • List of Investigations:Procedure for the logging of investigations,complaints,and lawsuits,is included in the proposed Program Plan. • Notice to Contractor:the contractor operating the transit system is required to acknowledge receipt of the Program Plan and to ensure that no passenger is discriminated against. • Limited English Proficiency(LEP)Analysis: In order to provide meaningful access to its transit programs and activities,the City performed an LEP analysis.This analysis determined that there is a significant percentage Of Spanish-speaking population in the City. Currently most of the drivers and personnel providing the City's transit service speak both English and Spanish and are therefore able to communicate with passengers as needed, although all passengers are provided service regardless of the language. In addition,the information on the City's website can be easily translated to Spanish by clicking on the translator and all complaint forms are available on-line in both English and Spanish.-Additional information can be provided in Spanish upon request,'and a telephone number and point of contact for the City is provided in the Program Plan. • Public Participation Plan: through this Program, a public participation plan that is tailored to the City's demographic characteristics is provided to effectively engage the general public, consequently avoiding the exclusion of persons from the planning and implementation process of the transit services provided. • Service Standards:this Program Plan includes information about route headways,hours of operation,and performance standards. • Service Policies:this Program Plan includes a description of amenities provided as part of the City's transit service, including,but not limited to,air conditioning,bicycle racks,ADA lifts and bus benches at many stops. A Title VI Program Plan for transit services would be advantageous to the City as it will help to not only manage complaints efficiently by having set procedures,information,and points of contact,but also to proactively discourage discrimination on the basis of race,color,or national origin by adequately educating and involving the community in the planning process and implementation of its transit system. In addition,having this Program Plan in place provides a mechanism to comply with federal requirements should the City wish to apply for federal grants to fund its transit services in the future. THE ADMINISTRATION RECOMMENDS APPROVAL OF THE RESOLUTION. Advisory Board Recommendation: N/A Financial Information: Source of Amount Account Funds: 1 2 Financial Impact Summary: N/A City Clerk's Office Legislative Tracking: - Jose R. Gonzalez,ext.6768 Sign-Offs: , Department Director Assistant Ci Manager • City(Manager JRG ) KGB I;i JLM i T:IAGENDA120141June1TITLE VI Program Plan Adoption SUM.doc Page 864 of 1735 AGENDA R i w,,, NIAAAIBEACH DATE 6-11-04 m MIAMIBEACH City of Miami Beach,1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov COMMISSION MEMORANDUM • TO: Mayor Philip Levine and Members of e City Co I ission FROM: Jimmy L. Morales, City Manager I —...e0/0i111110W DATE: June 11, 2014 . j SUBJECT: A RESOLUTION OF THE MAYOR •ND CITY COMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING, IN SUBSTANTIAL FORM, A TITLE VI PROGRAM PLAN FOR THE PROVISION OF CITYWIDE TRANSIT SERVICES, AUTHORIZING THE CITY ADMINISTRATION TO FINALIZE THE PROGRAM PLAN; PROVIDED, HOWEVER,THAT SHOULD ANY MATERIAL PROVISIONS CHANGE, REQUIRING THAT THE PROGRAM PLAN COME BACK TO THE CITY COMMISSION. ADMINISTRATION RECOMMENDATION Adopt the Resolution. BACKGROUND At the April 30,2014 City Commission meeting,the Commission approved the award of Invitation to Bid(ITB)No.2014-154-SR for North Beach Turnkey Trolley Operations and Maintenance Services to Limousines of South Florida (LSF). The services procured are all inclusive transportation services, meaning that the selected contractor will provide all necessary vehicles, equipment, personnel, fuel,licenses-and insurances necessary to operate and maintain the service. - • At the May 21,2014 City Commission meeting,the Commission approved an Interlocal Agreement with Miami-Dade County for provision of municipal circulator services in the City. Some of the • provisions in this agreement include satisfactory compliance with federal requirements as determined by the Federal Transit Administration(FTA),including the Title VI of the Civil Rights Act of 1964. Title VI stipulates that no.person shall,on the grounds of race, color,or national origin, be excluded from participation in,be denied the benefits of,or be subjected to discrimination under any • program or activity receiving federal financial assistance. FTA requires that all direct and primary recipients document their compliance with U.S.Department of Transportation Title VI regulations by submitting a Title VI Program Plan to their FTA regional civil rights officer once every three years or as otherwise directed by FTA. For all recipients(including sub recipients),the Title VI Program Plan must be approved by the recipient's Board of Directors or appropriate governing entity or officials responsible for policy decisions prior to submission to FTA. The City is currently having discussions with Miami-Dade County and FTA regarding whether or not federal transit requirements are applicable to the City of Miami Beach as a result of the City's purchase of two (2) mini-buses in 2010 through the American Recovery and Reinvestment Act (ARRA)of 2009.The two buses are currently operated by Miami-Dade Transit(MDT)as part of its bus service within Miami Beach.Although FTA has not made a determination on the federalization issue at this time,in an abundance of caution and in an effort to expedite the implementation of the North Beach Trolley service, the Administration has prepared a citywide Title VI Program Plan for the City's transit services. • Page 865 of 1735 Commission Memorandum—Title VI Program Plan June 11th, 2014 Page 2 of 3 ANALYSIS Below is a brief description of the major components of the Title VI Program Plan developed by the • Administration. • • • City Policy: through this Program Plan, the City commits to a policy of non-discrimination in the conduct of its transit services where no person will be excluded from participation in or denied benefits of its service on the basis of race, color or national origin in accordance with the Civil Rights Act of 1964. In addition, the proposed Program identifies a Title VI Coordinator for the City to assist individuals with questions regarding the City's • policy and complaint procedure. • Public Notice: through this Program Plan, the City commits to provide a Title VI notice within the•City's premises on an area open to the general public as well as on its website. • Complaint Procedure and Form: through this Program Plan, the City commits to provide a Title VI complaint form as well as written procedures to file the form, and make them available to the general public by posting them on its website and by person at the Transportation Department's office. • List of Investigations: Procedure for the logging of investigations, complaints, and lawsuits is included in the proposed Program Plan. • Notice to Contractor: the contractor operating the transit system is required to acknowledge receipt of the Program Plan and to ensure that no passenger is discriminated against. • Limited English Proficiency(LEP)Analysis: In order to provide meaningful access to its transit programs and activities, the City performed an LEP analysis. This analysis determined that there is a significant percentage of Spanish-speaking population in the City. Currently most of the drivers and personnel providing the City's transit service speak both English and Spanish and are therefore able to communicate with passengers as needed, although all passengers are provided service regardless of the language. In addition, the information on the City's website can be easily translated to Spanish by clicking on the translator and all complaint forms are available on-line in both English and Spanish. Additional information can be provided in Spanish upon request, and a telephone number and point of contact for the City is provided in the Program Plan. • Public Participation Plan:through this Program,a public participation plan that is tailored to the City's demographic characteristics is provided to effectively engage the general public, consequently avoiding the exclusion of persons from the planning and implementation process of the transit services-provided. • Service Standards: this Program Plan includes information about route headways, hours of operation, and performance standards. • Service Policies: this Program Plan includes a description of amenities provided as part of the City's transit service, including,but not limited to,air conditioning,bicycle racks,ADA lifts and bus benches at many stops. • In an abundance of caution, the Administration has engaged the services of AECOM, a transportation planning and engineering firm under the City's rotational contracts, to review this Program Plan and ensure that it complies with all federal requirements. Once the Program Plan is adopted by the City Commission, it will be submitted to Miami-Dade County for final approval by the • Board of County Commission. • RECOMMENDATION A Title VI Program Plan for transit services would be advantageous to the City as it will help to not only manage complaints efficiently by having set procedures, information,and points of contact,but also to proactively discourage discrimination on the basis of race, color, or national origin by adequately educating and involving the community in the planning process and implementation of its transit system. In addition, having this Program Plan in place provides a mechanism to comply with Page 866 of 1735 Commission Memorandum—Title VI Program Plan June'11t, 2014 • Page3of3 federal requirements should the City wish to apply for federal grants to fund its transit services in the future. The Administration recommends approving a resolution adopting in substantial form a Title VI Program Plan for the provision of citywide transit services, authorizing the City Administration to finalize the Program Plan; provided,however,that should any material provisions change,requiring that the Program Plan come back to the City Commission. Attachment: City of Miami Beach Title VI Program Plan • • • • NAJff° • B/JRG/JFG T:IAGENDA12014\June\TITLE VI Program Plan Adoption MEMO.doc Page 867 of 1735 19:11 • • • TITLE VI PROGRAM PLAN For Municipal Circulator Transit Services • • Prepared by: • City of Miami Beach Transportation Department 1700 Convention Center Drive,4th Floor Miami Beach, FL 33139 Adopted , 2014 Page 868 of 1735 MIAMIBEACH 2014 Table of Contents I. TROLLEY SERVICE OVERVIEW 1 II. THE CITY'S POLICY 1 III. TITLE VI NOTICE TO THE PUBLIC 2 IV. TITLE VI COMPLIANT PROCEDURE AND COMPLIANT FORM 2 V. WEBSITE LOCATION OF NOTICE, PROCEDURE AND FORM 2 VI. LIST OF INVESTIGATIONS, COMPLAINTS AND LAWSUITS 3 VII. NOTICE OF CONTRACTOR TO TROLLEY SYSTEM 3 VIII. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY(LEP) ANALYSIS 3 IX. PUBLIC PARTICIPATION PLAN 6 X. SERVICE STANDARDS 6 A. Vehicle Load 6 B. Service Availability,Vehicle Headway and On-Time Performance 6 XI. SERVICE POLICIES 7 A. Transit Amenities 7 B. Vehicle Assignment 7 1.?--- - - ------ x. ;b';.:;';"t-;;..L> ,. •.- -71 )AMI BEACt TITLE .1 l,_ .fi���.. '�`:``:4,:.- 9..:... .... • � ege MIAMIBEACH 2O14 I. TRANSIT SERVICE OVERVIEW The City of Miami Beach has established a municipal circulator transit service in an effort to improve mobility throughout the City. This service is intended to promote transit use, walking and cycling, while reducing dependency on the current primary mode of transportation nationwide, "the vehicle". The City makes use of popular vehicles better known as "Trolleys"to provide a service oriented experience that is reliable and different from the conventional transit bus. These vehicles are branded and stocked with amenities that make them a convenient option, include a mobile application to track the vehicles on real time, and an automated voice information system for those users of conventional phones with no access to the mobile app. By providing a reliable transportation alternative, the City is promoting traffic decongestion, more accessibility to parking and encouraging pedestrian activity throughout the community. II. ' THE CITY'S POLICY The City of Miami Beach is committed to a policy of non-discrimination in the conduct of its transit services. It is the City's policy that no person be excluded from participation in,or denied . benefits of the City's trolley service on the basis of race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964("Title VI"). The City of Miami Beach,can provide information to individuals who have questions about the City's policy or who wish to file a complaint under the City's Title VI Complaint Procedure. Information may be requested at/from: Title VI Coordinator:Julian Guevara, E.I. 1700 Convention Center Drive 4th Floor Miami Beach, FL 33139 Phone: 305-673-7080 • Fax: 305-416-2153 Email:trolley@miamibeachfl.gov ':CITY OF MIAMI .,BEAC;H:,TITLE VI PLAN • • • • Page1 Page 870 of 1735 m MIAMIBEACH 2014 III. TITLE VI NOTICE TO THE PUBLIC The City has adopted Non-Discrimination Policy'and "Notice of Rights under Title VI of the Civil Rights Act of 1964" in connection with its transit service. The policy and notice are posted on the City's website. Both the policy and notice contain the telephone number for an individual to contact in the event that he/she needs information in another language. A copy of the policy is attached as Appendix B and a copy of the notice is attached as Appendix C. In addition to the website, the notice will be posted inside the transit system's vehicles. An individual may also request the copy of the notice from the City of Miami Beach representative at 305-673-7080 or email:trolley@miamibeachfl.eov • IV. TITLE VI COMPLIANT PROCEDURE AND COMPLIANT FORM If an individual believes that he or she has been discriminated against on the basis of race, color or national origin in connection with the City's transit service, the individual may file a complaint by completing and submitting a Title VI Complaint Form to the City of Miami Beach. Any compliant will be handled in accordance to City's Title VI Compliant Procedure. Both the Compliant Procedure and Compliant Form are published in English. The Compliant Procedure also contains phone number for an individual to contact in the event that he/she needs the information in another language. A copy of Compliant Procedure is attached as Appendix D and a copy of Compliant Form is attached as Appendix E. The Compliant Procedure and Compliant Form are available on the City's website and upon request from the Miami Beach Trolley representatives at 305-673-7080. The Compliant form can be printed and submitted via fax, mail or in person to,the Miami Beach Trolley at 1700 Convention Center Drive 4th Floor, Miami Beach, FL 33139. V. WEBSITE LOCATION OF NOTICE, PROCEDURE AND FORM An individual may locate information about the City's Compliant Procedure and Compliant Form for the transit service on the City's website: http://miamibeachfl.gov/transportation/ The information on City's website is available in English, Spanish as well as any other language that is part of Google Translate tool. To choose desired language, click on google icon located on bottom left corner of the web page. CITY OF MIAMI BEACH TITLE VI PLAN.. . , Page2 ~T� of 1735 —— m MIAMIBEACH 2014 VI. LIST OF INVESTIGATIONS, COMPLAINTS AND LAWSUITS The City maintains a log of transportation-related Title VI investigations, complaints and lawsuits. A copy of the log is attached as Appendix F. The City's Attorney's Office shall be responsible for investigating and completing the log for any complaints received by the Title VI Coordinator and for any future formal administrative charges or lawsuits under Title VI. VII. NOTICE OF CONTRACTOR TO TROLLEY SYSTEM The City has an agreement with a contractor for the full turnkey operation and maintenance of its transit service. The contractor employs the drivers, dispatchers and one supervisor. The contractor is responsible for management of conduct and performance of its employees. The City's Transportation Operations Supervisor oversees the overall transit system operations and serves as a liaison between the City and the contractor. The contractor cleans the vehicles and • performs preventive maintenance and service tasks for the vehicles as well as complex maintenance, paint and body work. Pursuant to the Operations Agreement, the contractor and its employees are required to comply with the City's policies regarding conduct, including policies prohibiting discrimination. Within thirty(30) days of the adoption of this program, the City will provide the contractor with a copy of the City's "Notice of Rights Under Title VI of the Civil Rights Act of 1964", which is posted in the trolleys operated by contractors employees and with copies of the Title VI Compliant Procedure and Title VI Compliant Form. Within thirty (30) days of the adoption of this program,the City will: • Request that the contractor acknowledge its obligation and the obligation of its • employees to comply with the City's policy prohibiting discrimination on the basis of race, color or national origin in connection with the transit service; • Request that contractor instructs its employees (i.e., the drivers, dispatchers and one supervisor) to refer any trolley passenger who makes a compliant about race, color or national origin discrimination to the City's "Notice of Rights Under Title VI of the Civil Rights Act of 1964" published in English, which is posted in each trolley. VIII. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY (LEP) ANALYSIS In order to ensure meaningful access to programs and activities, City of Miami Beach Transit uses the information obtained in a Four Factor Analysis to determine the specific language [ C•ITY OF :MIAMI BEACH TITLE VI PLAN • it Page Page 872 of 1735 • M1AMIBEACH 2014 services that are appropriate. This analysis helps the City of Miami Beach determine if it communicates effectively with LEP customers and informs language access planning. The Four Factor Analysis is local assessment that considers: 1. The number or proportion of LEP persons eligible to be served or likely to be encountered by the City of Miami Beach transit service 2. The frequency with which LEP persons come into contact with the City of Miami Beach transit service 3. The nature and importance of City of Miami Beach transit services in people's lives; and 4. The resources available to City of Miami Beach transit for LEP outreach, as well as cost associated with that outreach. Factor 1 — Number of LEP Persons in Service Region: The first step in determining the appropriate components of a Language Assistance Plan is understanding the proportion of LEP persons who may encounter City of Miami Beach transit service, their literacy skills in English and their native language, the location•of their community and neighborhoods and more importantly, if any are underserved as a result of language barrier., The City of Miami Beach is located in Miami-Dade County, Florida. According to 2008-2012 American Community Survey (conducted by the U.S. Census Bureau), the City's estimated population was 88,628 residents of which 52.3%of people self-identified as Hispanic or Latino. The principal languages among the City's residents are English and. Spanish. According to the • 2008-2012 American Community Survey, 32.3% of City residents reported speaking only English, while 54.4% reported speaking Spanish. The majority of the City's Spanish speaking residents are bilingual with 29.8% of Spanish speaking residents reported speaking English less than very well. Of the remaining City residents, 10% reported speaking other Indo-European language (other than Spanish), 1.6% reported speaking Asian or Pacific Island language and 1.7% reported "other language". Copies of the survey results referenced in this section are attached in Appendix G. The City's website is published in English and it may be translated to Spanish or any other language part of Google Translate tool by clicking Google Select Language icon on the bottom left corner of the page. Relevant to the trolley service, the website contains Title VI Compliant Procedure and Title VI Compliant Form. The City's communication methods with residents whether about the transit service or other issues are the City's website, Miami Beach TV, Miami Beach Radio, Miami Beach Magazine' and press releases. • ff CITY OF MIAMI BEACH TITLE VI PLAN rage 613 f 1735 m MIAMIBEACH 2O14 Factor 2—Frequency of LEP Use: LEP passengers within the.City, under this analysis identified as Spanish speakers make constant use of the City's transit service. In an effort to promote the use of the service by LEP passengers, the transit service will make the following information readily available in both English and Spanish: • General Service Information • Customer service Contact Information • Printed outreach materials • Web-based materials • Public Meeting Notices • Service related posters It is important to note that most of the Miami Beach transit service personnel (dispatch, drivers and customer service representatives are bilingual). Factor 3 —The Importance of City of Miami Beach transit Service to People's Lives: Access to the transit services provided by City of Miami Beach is critical to many people in the area. Many 'residents depend on these services to fulfil their basic transportation needs. Factor 4 — Resources for LEP Outreach: The City of Miami Beach is committed to providing resources to improve access to its transit services for LEP persons. Bilingual information (English/Spanish) is/will be distributed in several different manners including: • Bilingual English/Spanish website • Bilingual English/Spanish materials (brochures) • Bilingual English/Spanish at'meetings • Bilingual English/Spanish customer service staff • Bilingual English/Spanish on-board signage • Bilingual English/Spanish drivers • Bilingual English/Spanish dispatchers ..CITY OF .M I A M I BEACH :TITLE VI PLAN.,::•;.. .., : . ; Page 5: MIAMIBEACH 2014 IX. PUBLIC PARTICIPATION PLAN The City's seeks to engage the public in the planning and decision-making process of its transit system. The initial planning as well as future modifications or changes to the route alignment, hours of operation, fare increases and similar are subject to public participation. In addition to publicly advertised meeting in the newspapers during the routes initial planning stage, the following tools are available by the City to engage the public when adjustments are made to the routes: • Transportation website http://miamibeachfl.eov/transportation/ • Flyers that are sent to residents through Community and Economic Development Departments • • Posters in the City Hall • • Commission committee discussions • Commission discussions including public hearing (agendas are posted in advance for general public so that general public can state their opinions and provide their input regarding trolley service) • Materials inside vehicles (alerts, detours, route maps, etc.) Additionally, the City's transit system's drivers *are receiving appropriate training for ambassador style customer service. X. SERVICE STANDARDS A. Vehicle Load The average load for the City of Miami Beach transit system's vehicles is anticipated to be 12 passengers. Maximum seated capacity of the trolleys is 22 passengers, thus load factor for the City's transit system's vehicles is 0.54. All of these vehicles are wheelchair accessible and have secure space for (2)wheelchairs. B. Service Availability,Vehicle Headway and On-Time Performance Currently, the City's transit service has one (1) route; however the City is expecting to expand the system in the near future to include other routes. The existing route is 5.5 miles of fixed circulator service within the City. A copy of the trolley route is attached as Appendix A. The trolley route is posted on City's website and on the trolleys visible to passengers. Brochures with the trolley route will be available to passengers on all trolleys. Because of the nature of the route (i.e., local circulator), there are no scheduled route stop times. All . vehicles used in the City's transit service operate 16 hours per day(8:00 am to 12:00 am), 7 • ' CITY- OF..:MIAMI BEACH TITLE VI PLAN • j,. Page6 i ge MIAMIBEACH 2014 days per week, 365 days per year. Average vehicle headway is expected to be 10 minutes (peak and non-peak hours). 95% on time performance is anticipated for the Coty of Miami Beach Trolley (no more than 5 minutes late at any stop location). The transit system stops are not more than three (3) blocks apart. XI. SERVICE POLICIES A. Transit Amenities All vehicles are equipped with the following: • Air conditioning interior • Bench seating • Wheelchair accessible seating and entrance ramps • Non-skid surfaces at entrance and exit areas • Bicycle rack (for up to two bicycles) • Wi-Fi The City provides a sign at each transit stop advising 'of the service's days and hours of operation. B. Vehicle Assignment Sufficient quantity of vehicles are provided on each route of the system as to maintain a 10 minute headway between vehicles. • • • • • APPENDIX A • • • • • • • • • • • • • ��E2rd d (•� 1 f s � F ti cg � c J kr-" xta �� k t � ,}.v-; '. Via, F, ci v ,," II F Page 877 of 1735 Figure 1:Proposed North Beach Trolley Route • f t t , . t. Y i • , _4 s STELLA MARIS .- SENIOR CENTER - .: - L. f, t r . 3- c_. W . _._ - U t E I STILLWATER - PARK.. . . . i -- ". L] '. ' L-1, ., • - IJ . 4 ,.• : OPEN—SPACE , PARK. CRESPI " — Ii'• PARK t ' y • LEHRMAN COMMUNITY. . • SCHOOL. . - - , a _ . [- NORTH SHORE.. • • - t ' ' r•1 BRANCH LIBRARY 1=4 • a r F i.. ! • - 9 - .. BISCAYNE ELEMENTARY [:1 �; ; - I_l SCHOOL r-) o 1-_-11 " - • " + TEMPLE a . ! - '" . ENORAH .- --- •-- - - - . BANDSHELL • PARK • NORTH SHORE , ' .. YOUTH CENTER - - - c CJ NORMANDY ISLE 1'' " , ' PARK do POOL e , E'. 5 . , U WALGREENS S C=' n SUPERMARKET ' - - COLLINS AVENUE - _�, • 1i. • COMMERCIAL CORRIDOR - ' PUBLIX - SUPERMARKET . 1=1 . � NORMANDY ISLE . . COMMERCIAL CORRIDOR ,; •• .4' pj/. J 1 __ ; r LEGEND j , I i�* ` • GARAPARKIGE 0 ® MDT ROUTES STOPS � - " ' ti-. 0 POTENTIAL BUS STOPS ' • APPENDIX B • i y • • • • • n;�ffi ` ju3'.-5ti 'J's � u ti G'f� Y k� "'v #� d t a y►y t" a 3 t x�sS4b,+,.as:- xs'es L_�.:_. `' a_ �'...,�-;' .s: d> s_ *�, r., �.>,... }tt.,.rah i ,zS age • ' • • C---k MIAMIBEACH NON-DISCRIMINATION POLICY The City of Miami Beach is committed to ensuring that no person is excluded from participation in, or denied benefits of, its transit services on the basis of race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes he or she has been subjected to discrimination under Title VI may file a written complaint with the City of Miami Beach. To file a complaint, please complete the City of Miami Beach Title VI Complaint.Form, and mail it to the City at: The City of Miami Beach Transit Services 1700 Convention Center Drive, 4th Floor Miami Beach, FL 33139 Download the City of Miami Beach Title VI Complaint Form Here: miamibeachfl.gov/publicworks/transportation/ Download the City of Miami Beach Title VI Procedures Here: miamibeachfl.gov/publicworks/transportation/ An individual may also file a complaint directly with the Federal Transit Administration by filing a written complaint with the Office of Civil Rights at: The Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor TCR 1200 New Jersey Ave. SE Washington DC 20590 If information is needed in another language please contact 305-673-7080. Si desea information en espanol, puede Ilamar al 305-673-7080. • Page 880 of 1735 ( • APPENDIX C • • • • • - •-• - •- •• .70-.Alioo...4 .• • -44 ,---t-eArt,•:-: • „„..• 7 •, • - • •1F-1 • W.5:-F.V:W,,,ivic.741V,..^.;;N•••,•' et 4"'';`,".4,49•4...ts4c'7•A;z:: 40:-•-- • ...••1•410 ,4•• ..g,,••.••••• c. . 1Pr.• ••• -••••••••••• • • MIAMIBEACH • ATTENTION:ALL TRANSIT PASSENGERS • NOTICE OF RIGHTS UNDER TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 The City of Miami Beach is committed to ensuring that no person is excluded from participation in, or denied benefits the City's transit service on the basis of race, color or national origin in accordance with Title VI of the Civil.Rights Act of 1964. Any person who believes he or she has been subject to discrimination under Title VI may file a written compliant with the City of Miami Beach. • For more information on the procedure to file a complaint, contact 305-673-7080 or visit City's website: miamibeachfl.gov/publicworks/transportation/ An individual may also.file a complaint directly with the Federal Transit Administration by filing a written complaint with the Office of Civil Rights at: j The Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor TCR 1200 New Jersey Ave. SE Washington DC 20590 • • If information is needed in another language please contact 305-673-7080., Si desea informaciOn en espanol, puede Ilamar al 305-673-7080. • • • • • Page 882 of 1735 • • • • APPENDIX D • • • • wAW K � 1 ..x Yr{ L •" .... !+'ASS M":. z � �.,,�. . .. � ge • ... u�::: ,::._. � � .. . ea MIAMI BEACH TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 COMPLIANT PROCEDURE FOR MIAMI BEACH TRANSIT SERVICES Any person who believes he or she has been discriminated against on the basis of race, color or national origin by the City of Miami Beach transit system may file a Title VI complaint by completing and submitting the City's Title VI Complaint Form. • The form is available on the City's website at miamibeachfl.00v/publicworks/transportation/. Completed forms must be submitted to: The City of Miami Beach Transportation Department 1700 Convention Center Drive, 4th Floor, Miami Beach, FL33139 The City investigates complaints received within ten (10) days from the date of the alleged incident. The City will only investigate complaints that are completed in full (no fields shall be left blank on form). The City will endeavor to complete the investigation within thirty (30) days of its receipt of the complaint; however, a longer period may be necessary based on the circumstances of the alleged incident. The City will conduct a prompt investigation when a complaint indicates a possible violation of Title VI. The investigation may include interviews with the complainant and witnesses and a • review of the records or documents relevant to the complaint (these may include video footage, emails, text messages, etc...). If the.investigation determines that a Title VI violation occurred, the City will take prompt corrective action to address the issue. If more information is needed to investigate the complaint, the City may contact the complainant, who will have seven (7) days to submit the additional requested information. If the complainant does not submit the information, the City may close the case. The City may also • close the case if the complainant no longer wishes to pursue the complaint. After completion of.the investigation, the City will issue a written notice.to the complainant concerning the investigation's results and the corrective action taken, if applicable. If the complainant wishes to appeal the investigation's determination, she or he has ten (10) days from the date of the written notice to do so. A person may also file a complaint directly with the Federal Transit Administration within 180 days of the alleged incident.The complaint must be filed with the Office of Civil Rights at: . The Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor TCR 1200 New Jersey Ave. SE Washington DC, 20590 Page 884 of 1735 • If information is needed in another language, please contact 305.673.7080. Si desea informacion en espanol, puede Ilamar al 305.673.7080. Pou resevwa enfomasyon sa a an kreyol silvouple rele 305.673.7080. • • • • • • • • • • • • Page 885 of 1735. • • APPENDIX E • • • �, _ _ y` .--• .i•J. — ter' _•M '^t•1<e - K � ... ` :��T .. ... r•.LS.:,�ettrQ"` :. �.. r'k.�. M't. �F -. (T L:E::.V 1 ::p_..L . r • ':;��-` , • J:a: e.T.'t:" .N'.Y«:Ayr j:r ti:. r':^•:';"eP' r•'�9g±a,.iil�.fy.::'1ka".. . .. 'iK'�iK '"':7��.7.\J ..�,li./..7 sRr,_.Y:..: I • ....,...:'•;•i't ;..n•.... '1 age l l i�1/3 M.IAMI.BEACH. CITY OF MIAMI BEACH TRANSIT SERVICES • TITLE VI COMPLAINT FORM • • Complainant(s)Name: Complainant(s)Address: • Nombre(s)de(los)Reclamante(s): Direccion(es)de(los)Reclamante(s): • • Complainant(s)Phone Number. • Numero(s)de telefono de(los)Reclamante(s): • Complainant's Representative's Name,Address, Phone Number and Relationship(e.g.friend,attorney,parent,etc.); • Nombre del representante del Reclamante, direcciOn,telefono y relacion(por ejemplo amigo,abogado,padre, etc.): • • Name and Address of Agency,Institution,or Department Whom You Allege Discriminated Against You: . • Nombre y direccion de la agenda,institucion o departamento que usted alega discrimino en su contra: 1 • • • • Names of the Individual(s)Whom You Allege Discriminated Against You(If Known): Nombre(s)de(los)individuo(s)que usted alega discriminaron en su contra(silo sabe): • • • • • I believe the discrimination I Date of Alleged Discrimination: experienced was based on • ❑ Race(Reza) (check all that apply): - ❑ Fecha de la supuesta discrimination: Color(Color) Creo que la discriminaciOnquo • yo experiments fue basada en 0 National Origin(Origen Nacional) (marque todos los que apliquen): • • • ,Paggge 1off1735 • • • m. MIAMI BEACH • CITY OF MIAMI BEACH TROLLEY TITLE VI COMPLAINT FORM Mail to: Envie por correo a: City of Miami Beach Trolley, 1700 Convention Center, 4`h Floor, Miami Beach, FL 33139. This form may also be faxed to:Este formularo tambien se puede envier por fax a:305-416-2153. City of Miami Trolley has 180 days from receipt of form to complete investigation and issue findings. Ciudad de Miami Beach Trolley tiene 180 digs desde que recive la forma para completer la investigation y comunicar los resulatdos. • Complainant(s)Name: Complainant(s)Address: Nombre(s)de(los)Reclamante(s): .Direccion(es)de(los)Reclamante(s): Complainant(s)Phone Number: Numero(s)de telefono de(los)Reclamante(s): • • Complainant's Representative's Name,Address,Phone Number and Relationship(e.g.friend,attorney,parent,etc.); Nombre del representante del Reclamante,direction, telefono y relation(por ejemplo amigo,abogado,padre,etc.): • Name and Address of Agency, Institution,or Department Whom You Allege Discriminated Against•You: Nombre y direction de la agenda,institution o departamento que usted alega discrimino en su contra: • Names of the Individual(s)Whom You Allege Discriminated Against You`(If Known): . . Nombre(s)de(los)individuo(s)que usted alega discriminaron en su contra(si to sabe): • • • • • I believe the discrimination I Date of Alleged Discrimination: experienced was based on Race(Reza) - Paae 888.of 11735 . ge z APPENDIX F "n'4.* �1* �"'p—*-='1 '1yY t xf .SW 3t fKe:.utV•�V" t ....... .a' _.�' �?; .r._er.. :. m..:.a,.�<.+.'s .. _...,._ _.�._...T._.. °.;.......��drc.� ._ �'tio �,... .i••.. age .. o • • MIAMIBEACH �,. ,��.. -a: x cA* � i ,;+.K h� jai'-�jsw ,.�� 5,.�.'.BY7 . sS.i..�,�.sw3kz,�.s -'£� `..c� R [ � us.ts,kz>r,.t .r ♦ .a7 wit ` ad rs�rssio it � x w?` Cfi;,O;�M�arrgikti h Tran�ItkSar„rice, t is ,,,�` a itnR`y" ' mwtrFv r`."Y,7�'-.5-. .�. " dziiw5° :: t?; Y almk,kt st fkovn erg,.:,-..d�tonskoiia fat 'and-edixi s... s C` "..r• " wf�i.Y *"l x',' ' _�+.... i.,ia.... ...3..a ._,�v_,,,.,. 6..-..;'..s.. uSk.. _GI*. yr . P �_. .....as:.n.,.,�. ._ -M.:'vlJi:..»� _.:.r� ISMEtlf,'Ia I Dade Month,Day Year){Summ ry(Incl ude Basis C.036 pl 1rtt racczcolor,or nattanalsori n Status r't#4.ion s Taken-'ITL'Igje g ah -fl ^ ..:a r ; ...';•. : r.�mx . ' .721: `� ,fraf itigka'�C,,,»f :"'t .Sx'a1§s YiiS;i�..? .Li h�-7.I.. L'naesti atloris �G 1 t _._4--._ i_t_...—._---_ .__..-__—___.__._. 3 I . I i 2wsutt 'h n ri yr}e 4 a ,x_ t 1 t tic # s7-sei.A..,^4�V,' N'',W' � u, mow .:.__...1 .._._._.— 3,;, f _ , �sF a,' , .,"X#-.°L.. ..��.' z?tr=l...fir_.-Eta_ms'�`�e.?_.4 a, .t vn M e&M _..-.. "!-. a- i i f 1 I t 4 Com Iatnts r a'� '"1`,}t a :� k 7 ` r¢{' 3,y'T1,1} � kt °�ti e Ada 2r kP > v � Vki. 1� a0 fa ;4 z s .37701,�a-75 ' = P----'-z�.u� ,�t���t'r s,�x it .....rr._��'�����'� - �.�sY�,.�Z. �t w..� r��s �;,�#r�'ttrG. `�� � »-t�`1 F�..y,j"-s' (( 1 1 I 1 2 f I 1 1 . I 1 I j 3 { 1 4 I I I • • • • Page 890 of 1735 • • APPENDIX G • • • • • ra t,�+r fir. P :11 41" (+ 'r^x- '� d.b a a r �F� .'. r 'e; f�1$:. ^ i +��yc �{.f"° N'^, A,� `mow 4K ;��c E.w. �,.,...• .u,� : F • ,..u.t b1",,:crt.r {', '','r :d'.a:.+.,_�. t...: U.S. Census Bureau A L11:Ft F C.11i FactFinder CD, B01003 TOTAL POPULATION Universe:Total population 2008-2012 American Community Survey 5-Year Estimates Supporting documentation on code lists,subject definitions,data accuracy,and statistical testing can be found on the American Community Survey website in the Data and Documentation section. Sample size and data quality measures(including coverage rates,allocation rates,and response rates)can be found on the American Community Survey website in the Methodology section. Although the American Community Survey(ACS)produces population,demographic and housing unit estimates,it is the Census Bureau's Population Estimates Program that produces and disseminates the official estimates of the population for the nation,states,counties,cities and towns and estimates of housing units for states and counties. • • Florida Miami Beach city,Florida Estimate Margin of Error Estimate Margin of Error Total 18,885,152 •'•" 88,628 +/-40 • • Data are based on a sample and are subject to sampling variability.The degree of uncertainty for an estimate arising from sampling variability is represented through the use of a margin of error.The value shown here is the 90 percent margin of error,The margin of error can be interpreted roughly as providing a 90 percent probability that the interval defined by the estimate minus the margin of error and the estimate plus the margin of error(the lower and upper confidence bounds)contains the true value.In addition to sampling variability,the ACS estimates are subject to nonsampling error(for a discussion of nonsampling variability,see Accuracy of the Data).The effect of nonsampling error is not represented in these tables. While the 2008-2012 American Community Survey(ACS)data generally reflect the December 2009 Office of Management and Budget(OMB) definitions of metropolitan and micropolitan statistical areas;in certain instances the names,codes,and boundaries of the principal cities shown in ACS tables may differ from the OMB definitions due to differences in the effective dates of the geographic entities. • Estimates of urban and rural population,housing units,and characteristics reflect boundaries of urban areas defined based on Census 2000 data. Boundaries for urban areas have not been updated since Census 2000.As a result,data for urban and rural areas from the ACS do not necessarily reflect the results of ongoing urbanization. • Source:U.S.Census Bureau,2008-2012 American Community Survey Explanation of Symbols: 1. An entry in the margin of error column indicates that either no sample observations or too few sample observations were available to compute a standard error and thus the margin of error.A statistical test is not appropriate. 2. An''entry in the estimate column indicates that either no sample observations or too few sample observations were available to compute an estimate,or a ratio of medians cannot be calculated because one or both of the median estimates falls in the lowest interval or upper interval of an open-ended distribution. 3. An-'following a median estimate means the median falls in the lowest interval of an open-ended distribution. 4. An'+'following a median estimate means the median falls in the upper interval of an open-ended distribution. 5. An'•"'entry in the margin of error column indicates that the median falls in the lowest interval or upper interval of an open-ended distribution.A statistical test is not appropriate. 6. An'••"•'entry in the margin of error column indicates that the estimate is controlled.A statistical test for sampling variability is not appropriate. 7. An'N'entry in the estimate and margin of error columns indicates that data for this geographic area cannot be displayed because the number of sample cases is too small. 8. An'(X)'means that the estimate is not applicable or not available. • • 1 of 1 Page 892 of 1735 05/02/2014 U.S. Census Bureau AMERICAN FactFinder 0 • B03002 HISPANIC OR LATINO ORIGIN BY RACE Universe:Total population 2008-2012 American Community Survey 5-Year Estimates Supporting documentation on code lists,subject definitions,data accuracy,and statistical testing can be found on the American Community Survey website in the Data and Documentation section. _ Sample size and data quality measures(including coverage rates,allocation rates,and response rates)can be found on the American Community Survey website in the Methodology section. • Although the American Community Survey(ACS)produces population,demographic and housing unit estimates,it is the Census Bureau's Population Estimates Program that produces and disseminates the official estimates of the population for the nation,states,counties,cities.and towns and estimates of housing units for states and counties. Florida . Miami Beach city,Florida Estimate Margin of Error Estimate Margin of Error Total: 18,885,152 ""' 88,628 +1-40 Not Hispanic or Latino: 14,637,725 • • +/-187 42,300 +/-1,430 White alone 10,917,268 +/-2,982 35,700 +1-1,548 Black or African American alone 2,877,254 +/-5,027 3,231 +/-1,096 American Indian and Alaska Native alone .40,363 +/-1,580 100 +/-174 Asian alone 456,391 +/-3,319 1,683 +/-688 Native Hawaiian and Other Pacific Islander alone 10,398 +/-784 211 +/-207 Some other race alone 49,148 +/-3,245 702 +/-350 Two or more races: • 286,903 +/-6,627 673 +/-242 Two races including Some other race 22,323 +/-1,590 158 +/-142 Two races excluding Some other race,and three or 264,580 +/-6,262 515 +/-204 more races . Hispanic or Latino: 4,247,427 +/-167 46,328 +/-1,428 White alone 3,521,096 +/-12,387 32,572 +/-1,341 Black or African American alone 126,297 +/-5,068 1,085 +/-461 American Indian and Alaska Native alone 17,756 +/-2,301 27 +/-42 Asian alone 8,196 +/-1,058 160 +/-139 Native Hawaiian and Other Pacific Islander alone 1,177 . +/-427 0 +1-32 Some other race alone 447,905 +/-11,097 11,486 +/-1,174 Two or more races: 123,000 +/-4,973 998 +1-348 Two races including Some other race 64,360 +/-3,550 706 +/-303 Two races excluding Some other race,and three or 58,640 +/-3,131 292 +/-158 more races Data are based on a sample and are subject to sampling variability.The degree of uncertainty for an estimate arising from sampling variability is represented through the use of a margin of error.The value shown here is the 90 percent margin of error.The margin of error can be interpreted roughly as providing a 90 percent probability that the interval defined by the estimate minus the margin of error and the estimate plus the margin of error(the lower and upper confidence bounds)contains the true value.In addition to sampling variability,the ACS estimates are subject to nonsampling error(for a discussion of nonsampling variability,see Accuracy of the Data).The effect of nonsampling error is not represented in these tables. •While the 2008-2012 American Community Survey(ACS)data generally reflect the December 2009 Office of Management and Budget(OMB) definitions of metropolitan and micropolitan statistical areas;in certain instances the names,codes,and boundaries of the principal cities shown in ACS tables may differ from the OMB definitions due to differences in the effective dates of the geographic entities. Estimates of urban and rural population,housing units,and characteristics reflect boundaries of urban areas defined based on Census 2000 data. Boundaries for urban areas have not been updated since Census 2000.As a result,data for urban and rural areas from the 1 of 2 Page 893 of 1735 05/02/2014 U.S. Census Bureau A M E R 1 CA 1i FactFinder C), • DP02 SELECTED SOCIAL:CHARACTERISTICS IN THE UNITED STATES • 2008-2012 American Community Survey 5-Year Estimates Supporting documentation on code lists.subject definitions,data accuracy,and statistical testing can be found on the American Community Survey website in the Data and Documentation section. Sample size and data quality measures(including coverage rates,allocation rates,and response rates)can be found on the American Community Survey website in the Methodology section. Although the American Community Survey(ACS)produces population,demographic and housing unit estimates,it is the Census Bureau's Population Estimates Program that produces and disseminates the official estimates of the population for the nation,states,counties,cities and towns and estimates of housing units for states and counties. Subject Florida Miami Beach city, Florida Estimate Margin of Error Percent Percent Margin of Estimate Error HOUSEHOLDS BY TYPE Total households 7,147,013 +/-25,266 7,147,013 (X) 43,115 Family households(families) 4,631,405 +/-22,598 64.8% +/-0.1 17,977 With own children under 18 years 1,841,841 +/-16,054 25.8% +/-0.1 7,195 Married-couple family 3,381,657 ' +/-23,240_ 47.3% +/-0.2 12,107 With own children under 18 years 1,184,810 +/-15,990 16.6% +/-0.2 4,284 Male householder,no wife present,family 319,703 +/-4,556 4.5% ' +/-0.1 2,143 With own children under 18 years 147,198 +/-3,205 2.1% +/-0.1 1,037 Female householder,no husband present,family 930,045 +/-7,716 13.0% +/-0.1 3,727 With own children under 18 years 509,833 +/-5,724 7.1% +/-0.1 1,874 Nonfamily households 2,515,608 +/-10,049 35.2% +/-0.1 25,138 Householder living alone 2,050,448 +/-10,358 . 28.7% +/-0.1 20,854 65 years and over 824,983 +/-9,421 ' 11.5% +/-0.1 5,395 Households with one or more people under 18 years 2,069,887 +/-17,190 29.0% +/-0.2 7,714 Households with one or more people 65 years and over 2,249,933 +/-9,513 31.5% +/-0.1 10,194 Average household size 2.58 +/-0.01 (X) (X) • 2.03 Average family size 3.19 +/-0.01 (X) (X) 2.99 pELATIONSHIP , Population in households 18,461,796 18,461,796 (X) 87,506 Householder 7,147,013 +/-25,266 38.7% +1-0.1 43,115 Spouse 3,379,250 +/-22,930 18.3% +/-0.1 12,139 Child 5,266,313 +/-13,831 28.5% +/-0.1 17,317 Other relatives 1,508,312 +/-23,448 ' 8.2% +/-0.1 6,294 Nonrelatives 1,160,908 +/-19,375 6.3% +/-0.1 8,641 Unmarried partner 433,699 +/-4,900 2.3% +/-0.1 3,055 MARITAL STATUS Males 15 years and over 7,553,366 +/-1,307 7,553,366 (X) 41,056 Never married 2,553,294 +/-14,356 33.8% +/-0.2 ' 18,024 Now married,except separated 3,761,508 +1-20,274 49.8% +/-0.3 14,528 Separated 158,693 +/-3,436 2.1% +/-0.1 1,708 1 of 8 Page 894 of 1735 05/05/2014 Subject Florida Miami Beach city, Florida Estimate Margin of Error Percent Percent Margin of Estimate Error Widowed 234,664 +/-3,503 3.1% +/-0.1 851 Divorced 845,207 +/-8,367 11.2% +/-0.1 5,945 Females 15 years and over 8,044,366 ' +/-1,007 8,044,366 (X) 35,313 Never married 2,126,037 +/-12,057 26.4% +/-0.1 10,531 Now married,except separated 3,668,789 +/-18,902 45.6% +/-0.2 13,406 Separated 230,773 +1-4,274 2.9% +/-0.1 1,618 Widowed 875,645 +/-6,068 10.9% +/-0:1 3,351 Divorced 1,143,122 +/-8,251 14.2% +/-0.1 6,407 FERTILITY Number of women 15 to 50 years old who had a birth 225,145 +/-3,544 225,145 (X) 1,049 in the oast 12 months Unmarried women(widowed,divorced,and never 88,436 +/-2,143 39.3% +/-0.9 269 married) Per 1,000 unmarried women 36 +/-1 (X) (X) 22 Per 1,000 women 15 to 50 years old 51 +/-1 (X) (X) 50 Per 1,000 women 15 to 19 years old 23 +/-1 (X) (X) 6 Per 1,000 women 20 to 34 years old 92 +/-2 (X) (X) 55 Per 1,000 women 35 to 50 years old 24 +/-1 (X) (X) 52 GRANDPARENTS Number of grandparents living with own grandchildren 443,585 +/-6,643 443,585 (X) 837 under 18 years Responsible for grandchildren 163,866 +/-3,449 36.9% +/-0.7 183 Years responsible for grandchildren Less than 1 year • 38,121 +/-1,705 8.6% +/-0.4 50 1 or 2 years 38,781 +/-2,029 8.7% +/-0.5 0 3 or 4 years 26,303 +/-1,423 5.9% +1-0.3 80 5 or more years 60,661 +/-2,212 13.7% +/-0.5 53 Number of grandparents responsible for own 163,866 I +/-3,449 163,866 (X) 183 grandchildren under 18 years Who are female 103,684 +/-2,328 63.3% +/-0.7 177 Who are married 113,685 +/-3,244 i 69.4% +/-1.0 26 SCHOOL ENROLLMENT Population 3 years and over enrolled In school 4,582,703 +/-12,854 i 4,582,703, (X) 16,685 Nursery school,preschool 285,402 +/-4,205 6.2% +/-0.1 1,600 Kindergarten 221,443 +/-3,2471 4.8% +/-0.1 642 Elementary school(grades 1-8) 1,794,964 +/-5,097 . 39.2% +/-0.1 5,703 High school(grades 9-12) 942,040 +1-4,634 • 20.6% +/-0.1 2,686 College or graduate school 1,338,854 +/-10,571 29.2% +/-0.2 6,054 EDUCATIONAL ATTAINMENT Population 25 years and over 13,127,624 +/-1,407 13,127,624 (X) 68,820 Less than 9th grade 737,861 +/-8,693 5.6% +/-0.1 5,781 9th to 12th grade,no diploma 1,123,105 +/-9,056 I 8.6% +/-0.1 4,467 High school graduate(includes equivalency) 3,915,878 +/-20,665 29.8% +/-0.2 13,083 Some college,no degree 2,771,371 +1-12,252 , 21.1% +/-0.1 10,149 Associate's degree 1,144,238 +/-7,756 8.7% +/-0.1 5,410 Bachelor's degree 2,207,281 +/-14,038 16.8% +/-0.1 16,164 Graduate or professional degree 1,227,890 +/-11,143 9.4% +/-0.1 13,766 Percent high school graduate or higher (X) (X) 85.8% +/-0.1 (X) Percent bachelor's degree or higher (X) (X) 26.2% +/-0.2 (X) VETERAN STATUS Civilian population 18 years and over 14,825,208 +/-2,101 14,825,208 (X) 74,464 Civilian veterans 1,606,758 +/-9,247 ( 10.8% +/-0.1 2,337 2 of.8 Page 895 of 1735 05/05/2014 Subject Florida Miami Beach city, Florida Estimate Margin of Error Percent 'Percent Margin of Estimate . Error • DISABILITY STATUS OF THE CIVILIAN NONINSTITUTIONALIZED POPULATION Total Civilian Noninstitutionalized Population 18,571,056 +/-1,905 18,571,056 (X) 87,890 With a disability 2,373,359 +/-11,778 12.8% +1-0.1 11,124 Under 18 years 3,992,736 +/-834 3,992,736 (X) 13,967 With a disability 155,297 +/-3,631 3.9% +/-0.1 573 18 to 64 years - 11,345,940 +/-2,436 I 11,345,940 (X) 60,879 With a disability 1,112,586 +/-7,902 9.8% +/-0.1 5,159 65 years and over 3,232,380 +/-1,058 3,232,380 (X) 13,044 With a disability 1,105,476 +/-6,325 34.2% +/-0.2 5,392 RESIDENCE 1 YEAR AGO . Population 1 year and over 18,683,456 +/-2,839 18,683,456 (X) 87,260 Same house 15,631,620 +/-25,018 / 83.7% +/-0.1 , 65,254 Different house in the U.S. , 2,897,693 +/-23,742 15.5% +/-0.1 18,983 Same county 1,846,055 +/-20,366 9.9% +/-0.1 ' 14,017 Different county 1,051,638 +/-13,112 5.6% +/-0.1 4,966 Same state 556,493 +/-9,662 3.0% +/-0.1 1,508 Different state • 495,145 +/-7,555 2.7% +/-0.1 3,458 Abroad • i 154,143 +/-5,428 0.8% +/-0.1 3,023 PLACE OF BIRTH . • Total population 18,885,152 18,885,152 (X) 88,628 Native 15,240,820 +/-13,313 80.7% +/-0.1 42,509 Born in United States 14,643,581 +/-13,241 77.5% +/-0.1 39,522 State of residence 6,610,833 +/-17,252 ' 35.0% +/-0.1 18,835 Different state 8,032,748 +/-17,244 42.5% +/-0.1 20,687 Born in Puerto Rico,U.S.Island areas,or born abroad 597,239 1A +/-7,817 3.2% +/-0.1 2,987 ' to American parent(s) Foreign born 3,644,332 +/-13,313 19.3% +/-0.1 46,119 • - U.S.CITIZENSHIP STATUS _ Foreign-born population 3,644,332 +/-13,313 3,644,332 (X) 46,119 Naturalized U.S.citizen 1,795,709 +/-12,091 49.3% +/-0.3 20,418 ' Not a U.S.citizen 1,848,623 +/-15,619 50.7% +/-0.3 25,701 YEAR OF ENTRY • Population born outside the United States 4,241,571 +/-13,241 4,241,571 (X) 49,106 Native 597,239 +/-7,817 597,239 (X) 2,987 Entered 2010 or later 16,359 +/-1,811 2.7% +/-0.3 163 Entered before 2010 580,880 +/-7,974 97.3% +/-0.3 2,824 Foreign born 3,644,332 +/-13,313 3,644,332 (X) 46,119 Entered 2010 or later 97,255 +/-4,044 2.7% +/-0.1 1,540 Entered before 2010 3,547,077 +/-13,598 97.3% +/-0.1 44,579 WORLD REGION OF BIRTH OF FOREIGN BORN . • Foreign-born population,excluding population born at . 3,644,332 +/-13,313 3,644,332 (X) 46,119 sea Europe 378,850 +/-5,782 10.4% +/-0.1 6,319 Asia 366,049 +/-4,467 10.0% +/-0.1 2,747 Africa 60,157 +/-2,871 1.7% +/-0.1 533 Oceania I 6,803 +/-938 0.2% +/-0.1 123 Latin America 2,724,683 +/-11,771 74.8% • +/-0.2 35,570 Northern America I 107,790 +/-2,822 3.0% +/-0.1 827 • 3 of 8 Page 896 of 1735 05/05/2014 • Subject Florida Miami Beach city, Florida Estimate Margin of Error Percent Percent Margin of. Estimate • Error LANGUAGE SPOKEN AT HOME Population 5 years and over 17,808,954 +/-711 1 17,808,954 (X) 83,571_ English only 12,951,107 +/-15,400 72.7%_ +/-0.1 26,973 Language other than English 4,857,847 . +/-15,415 27.3% +/-0,1 56,598 Speak English less than"very well" 2,095,813 +/-13,633 11.8% +/-0.1 28,559 Spanish 3,566,368 +/-10,573 20.0% +/-0.1 45,438 Speak English less than"very well" 1,601,455 +/-10,278 9.0% +/-0.1 24,891 Other Indo-European languages 931,133 _ +/-12,456 5.2% +/-0.1 8,385 Speak English less than"very well" 348,033 +/-7,114 2.0% +/-0.1 2,663 Asian and Pacific Islander languages 265,418 +/-4,874 1.5% +/-0.1 1,344 Speak English less than"very well" 120,270 +/-2,990 0.7% +/-0.1 715 Other languages 94,928 +/-3,704 0.5% +/-0.1 1,431 Speak English less than"very well" 26,055 +/-1,446 s 0.1% +/-0,1 290 ANCESTRY Total population 18,885,152 """ 18,885,152 (X) 88,628 American 1,488,876 +/-17,300 7.9% +/-0.1 3,166 Arab 101,766 +/-3,543 0.5% +/-0.1 ' 1,182-' Czech 60,552 +/-2,467 I 0.3% +/-0.1 236 Danish 44,409 +/-1,928 0.2% +/-0.1 • 23 Dutch 212,565 +/-4,133 1.1% +/-0.1 478 English 1,527,361 +/-11,988 8.1% +/-0.1 2.053 French(except Basque) 482,643 +/-6,940 2.6% +/-0.1 l 2,724 French Canadian 114,070 +/-3,529 0.6% • +/--0.1 228 German 2,122,671 +/-15,201 11.2% +/-0.1 5,161 Greek 90,834 +/-3,047 0.5% +/-0.1 238 Hungarian 102,413 +/-3,228 0.5% +/-0.1 985 Irish • 1,905,181 +/-14,319 10.1% • +/-0.1 3.136 Italian 1,195,414 +/-12,927 6.3% +/-0.1 7,184 Lithuanian 40,811 +/-1,964 0.2% +/-0.1 243 Norwegian 116,877 +/-3,3371 1 0.6% +/-0.1 309 Polish 498,287 +/-7,888 2.6% +/-0.1 2,668 Portuguese 69,805 +/-2,683 1 0.4% +/-0.1 739 Russian 234,800 +/-4,534 1.2% +/-0.1 2,812 Scotch-Irish 179,186 +/-4,029 0.9% +/-0.1 203J Scottish 314,844 ' +/-5,941 1.7% +/-0.1 465 Slovak 31,593 1 +/-1,391 0.2%_ +/-0.1 293 Subsaharan African 142,597 +/-5,152 0.8% +/-0.1 875 Swedish 155,852 +/-3,563 0.8% +/-0.1 • 496 Swiss 36,860 +/-1,621 0.2% +/-0.1 242 Ukrainian 48,435 +/-2,185 0.3% +/-0.1 541 Welsh 96,533 +/-2,690 0.5% +/-0.1 137 West Indian(excluding Hispanic origin groups) 789,751 +/-9,334 4.2% +/-0.1 1,214 4 of 8 Page 897 of 1735 05/05/2014 Subject Miami Beach city,Florida Margin of Error Percent (Percent Margin of 1 Error HOUSEHOLDS BY TYPE Total households +/-1,063 43,115 (X) Family households(families) +/-534 41.7% +/-1.6 With own children under 18 years +/-505 16.7% +/-1.4 Married-couple family +/-599 28.1% +/-1,5 With own children under 18 years +/-451 9.9% +/-1.1 Male householder,no wife present,family +/-370 5.0% +/-0.9 _ With own children under 18 years +/-241 2.4% +/-0.6 Female householder,no husband present,family +/-414 • 8.6% +/-1.0 With own children under 18 years ; ' +/-348 4.3% +/-0.8 Nonfamily households +/-1,175 58.3% +/-1.6 Householder living alone +/-1,169 48.4% f +/-1.7 65 years and over +/-478 12.5% +/-1.0 • Households with one or more people under 18 years +/-517 17.9% +/-1.4 , Households with one or more people 65.years and over +/-596 23.6% +/-1.2 Average household size +/-0.05 (X) ` (X) Average family size +/-0.07 (X) (X) RELATIONSHIP Population in households +/-272 87,506 (X) Householder +/-1,063 49.3% +/-1.2 Spouse • +l-809 13.9% +l-0.7 Child +/-1,129 19.8% +/-1.3 • Other relatives +/-1,030 7.2% +/-1.2 Nonrelatives +/-1,111 9.9% +/-1.3, Unmarried partner . • +/-407 3.5% ( +/-0.5 MARITAL STATUS Males 15 years and over +/-1,066 41,056 (X) Never married +/-1,038 43.9% +/-1.9 • Now married,except separated +/-651 35.4% +/-1.5 Separated +/-294 4.2% +/-0.7 Widowed +/-234 2.1% +/-0.6 Divorced +/-623 14.5% +/-1.5 Females 15 years and over +/-927 . 35,313 j (X) Never married +/-843 29.8% +/-2.0 Now married,except separated . +/-574 38.0% +/-2.0 Separated +/-366 4.6% +/-1.0 / Widowed +/-395 9.5% +/-1.0 Divorced +/-580 18.1% +/-1.6 FERTILITY Number of women 15 to 50 years old who had a birth 1 +/-286 1,049 (X) . in the oast 12 months Unmarried women(widowed,divorced,and never • +/-169 25.6% I +/-13.4 married) Per 1,000 unmarried women +/-14 (X) (X) Per 1,000 women 15 to 50 years old +/-14 (X) (X) Per 1,000 women 15 to 19 years old +/-9 (X) (X) Per 1,000 women 20 to 34 years old I +/-18 (X) (X) Per 1,000 women 35 to 50 years old +/-21 (X) (X) GRANDPARENTS Number of grandparents living with own grandchildren +/-270 837 (X) under 18 years Responsible for grandchildren +/-154 21.9% ( +/-15.1 5 of 8 Page 898 of 1735 05/05/2014 Subject Miami Beach city,Florida . • Margin of Error Percent Percent Margin of . Error Years responsible for grandchildren Less than 1 year +/-58 6.0% +/-6.8 1 or 2 years +/-32 0.0% +/-4.9 3 or 4 years +/-134 9.6% +/-15.0 5 or more years +/-55 6.3% +/-6.4 Number of grandparents responsible for own +/-154 183 (X) grandchildren under 18 years Who are female +/-151 96.7% +/-10.5 Who are married +/.41 14.2% +/-23.8 SCHOOL ENROLLMENT Population 3 years and over enrolled in school +/-1,027 16,685 (X) Nursery school,preschool +/-364 9.6% +/-2.1 Kindergarten +/-213 3.8% +/-1.2 Elementary school(grades 1-8) +/-638 34.2% +/-3.2 , High school(grades 9-12) +/-440 16.1% +/-2.5 College or graduate school . +/-718 36.3% +/-3.6 EDUCATIONAL ATTAINMENT Population 25 years and over +/-1,172 68,820 (X) Less than 9th grade +/-741 8.4% +/-1.1 • 9th to 12th grade,no diploma +/-598 6.5% +/-0.9 High school graduate(includes equivalency) +/-1,021 19.0% +/-1.5 Some college,no degree +/-882 14.7% I +/-1.2 Associate's degree +/-581 7.9% +/-0.8 • Bachelor's degree +/-1,088 23.5% +/-1.5 Graduate or professional degree +/-897 20.0% +/-1.3 Percent high school graduate or higher (X) 85.1% +/-1.2 Percent bachelor's degree or higher r - (X) 43.5% +/-1.5 VETERAN STATUS Civilian population 18 years and over +/-1,121 74,464 (X) Civilian veterans +/-402 3.1% +/-0.5 DISABILITY STATUS OF THE CIVILIAN NONINSTITUTIONALIZED POPULATION Total Civilian Noninstitutionalized Population +/-182 87,890 (X) With a disability +/-897 12.7% +/-1.0 Under 18 years +/-1,120 13,967 (X) With a disability +/-196 4.1% +/-1.4 18 to 64 years +/-1,151 60,879 (X) With a disability +/-663 8.5% +/-1.1 65 years and over +/-740 13,044 (X) With a disability +/-570 41.3% +/-3.4 RESIDENCE 1 YEAR AGO Population 1 year and over +/-374 87,260 (X) Same house +/-1,627 74.8% +/-1.8 Different house in the U.S. +/-1,494 21.8% +/-1.7 Same county +/-1,310 16.1% +/-1.5 Different county +/-833 5.7% +/-1.0 Same state +/-358 1.7% +/-0.4 Different state +/-817 4.0% +/-0.9 Abroad +/-838 3.5% +/-1.0 6 of 8 05/05/2014 Page 899 of 1735 Subject Miami Beach city,Florida Margin of Error Percent Percent Margin of Error PLACE OF BIRTH Total population • +/-40 88,628 (X) Native +/-1,297 48.0% +/-1.5 Born in United States +/-1,295 44.6% +/-1.5 State of residence +/-1,323 21.3% +/-1.5 • Different state • +/-1,129 23.3% +/-1.3 Born in Puerto Rico,U.S.Island areas,or born abroad +/-481 3.4% +/-0.5 to American aarent(s) Foreign bom +/-1,303 52.0% +/-1.5 U.S.CITIZENSHIP STATUS Foreign-born population +/-1,303 46,119 (X) • Naturalized U.S.citizen +/-1,161 44.3% +/-2.5 Not a U.S.citizen +/-1,467 55.7% +/-2.5 YEAR OF ENTRY Population born outside the United States ( +/-1,298 49,106 (X) Native i +/-481 2,987 (X) Entered 2010 or later +/-118 5,5% +/-3.9 Entered before 2010 I +/-472 94.5% +/-3.9 I Foreign born . +/-1,303 46,119 (X) Entered 2010 or later - +/-445 3.3% +/-1.0 Entered before 2010 +/-1,355 96.7% +/-1.0 ' WORLD REGION OF BIRTH OF FOREIGN BORN Foreign-born population,excluding population born at +/-1,303 46,119 (X) sea Europe +/-731 13.7% +/-1.5 _ Asia +/-752 6.0% +1-1.6 Africa +/-201 1.2% +/-0.4 Oceania +/-112 0.3% +/-0.2 Latin America +1-1,379 - 77.1% +/-2.2 Northern America +/-247 1.8% +/-0.5 LANGUAGE SPOKEN AT HOME Population 5 years and over +/-740 83,571 (X) English only +/-1,349 32.3% +/-1.6 Language other than English +/-1,341 67.7% +/-1.6 Speak English less than"very well" +/-1,167 f 34.2% +/-1.4 Spanish I +/-1,425 54.4% +/-1.7 Speak English less than"very well" +1-1,026 29.8% +/-1.2 Other Indo-European languages +/-1,052 10.0% +/-1.3 Speak English less than"very well" I +/-487 3.2% ( +/-0.6 Asian and Pacific Islander languages ` +/-715 1.6% 1 +/-0.9 Speak English less than"very well +/-672 . 0.9% +1-0.8 Other languages +/-495 1.7% +/-0.6 Speak English less than"very well" +/-140 0.3% +/-0.2 ANCESTRY Total population +/-40 88,628 (X) American +/-542 3.6% +/-0.6 Arab , +1-356 1.3% +1-0.4 Czech +/-157 0.3% +/-0.2 Danish +/-28 0.0% +/-0.1 Dutch +/-162 0.5% +1-0.2 English +/-409 2.3% +/-0.5 French(except Basque) +/-461 3.1% +/-0.5 French Canadian ( +/-97 0.3% +/-0.1 7 of 8 Page 900 of 1735 05/05/2014 • Subject• f Miami Beach city,Florida Margin of Error Percent Percent Margin of Error German +/-629 5.8% +/-0.7 Greek +/-137 0.3% +/-0.2 Hungarian +/-402 1.1% +/-0.5 Irish +/-509 3.5% +/-0.6 Italian +/_763 8.1% +/-0.9 Lithuanian +/-103 0.3% +/-0.1 Norwegian +/-198 0.3% +/-0.2 Polish i +/-425 3.0% +/-0.5 Portuguese +/-320 0.8% +/-0.4 Russian +f-571 , 3.2% +/-0.6 Scotch-Irish +/-112 0.2% +/-0.1 Scottish +/-161 0.5% +/-0.2 Slovak +/-165 0.3% +/-0.2 Subsaharan African +/-440 1.0% +/-0.5 Swedish +/-235 0.6% +/-0.3 Swiss _ +/-133 0.3% +1-0.2 Ukrainian +/-198 0.6% +/-0.2 Welsh +/-76• 0.2% +/-0.1 West Indian(excluding Hispanic origin groups) +/-540 1.4% +/-0.6 Data are based on a sample and are subject to sampling variability.The degree,of uncertainty for an estimate arising from sampling variability is represented through the use of a margin of error.The value shown here is the 90 percent margin of error.The margin of error can be interpreted roughly as providing a 90 percent probability that the interval defined by the estimate minus the margin of error and the estimate plus the margin of error(the lower and upper confidence bounds)contains the true value.In addition to sampling variability,the ACS estimates are subject to nonsampling error(for a discussion of nonsampling variability,see Accuracy of the Data).The effect of nonsampling error is not represented in these tables. • Fertility data are not available for certain geographic areas due to problems with data collection.See Errata Note#92 for details. The Census Bureau introduced a new set of disability questions in the 2008 ACS questionnaire.Accordingly,comparisons of disability data from 2008 or later with data from prior years are not recommended.For more information on these questions and their evaluation in the 2006 ACS Content Test, see the Evaluation Report Covering Disability. While the 2008-2012 American Community Survey(ACS)data generally reflect the December 2009 Office of Management and Budget(OMB) definitions of metropolitan and micropolitan statistical areas:in certain instances the names,codes,and boundaries of the principal cities shown in ACS tables may differ from the OMB definitions due to differences in the effective dates of the geographic entities. Estimates of urban and rural population,housing units,and characteristics reflect boundaries of urban areas defined based on Census 2000 data. Boundaries for urban areas have not been updated since Census 2000.As a result,data for urban and rural areas from the ACS do not necessarily reflect the results of ongoing urbanization. • Source:U.S.Census Bureau,2008-2012 American Community Survey Explanation of Symbols: 1. An''entry in the margin of error column indicates that either no sample observations or too few sample observations were available to compute a standard error and thus the margin of error.A statistical test is not appropriate. 2. An'=entry in the estimate column indicates that either no sample observations or too few sample observations were available to compute an estimate,or a ratio of medians cannot,be calculated because one or both of the median estimates falls in the lowest interval or upper Interval of an open-ended distribution. 3. An'-'following a median estimate means the median falls in the lowest interval of an open-ended distribution. 4. An'+'following a median estimate means the median falls in the upper interval of an open-ended distribution. 5. An'""entry in the margin of error column indicates that the median falls in the lowest interval or upper interval of an open-ended distribution.A statistical test is not appropriate. 6. An' 'entry in the margin of error column indicates that the estimate is controlled.A statistical test for sampling variability is not appropriate. 7. An'N'entry in the estimate and margin of error columns indicates that data for this geographic area cannot be displayed because the number of sample cases is too small. 8. An'(X)'means that the estimate is not applicable or not available. • 8 of 8 Page 901 of 1735 05/05/2014 • ACS do not necessarily reflect the results of ongoing urbanization. Source:U.S.Census Bureau,2008-2012 American Community Survey Explanation of Symbols: 1. An 'entry in the margin of error column indicates that either no sample observations or too few sample observations were available to compute a standard error and thus the margin of error.A statistical test is not appropriate. 2. An-'entry in the estimate column indicates that either no sample observations.or too few sample observations were available to compute an estimate,or a ratio of medians cannot be calculated because one or both of the median estimates.falls in the lowest interval or upper interval of an open-ended distribution. • 3. An''following a median estimate means the median falls in the lowest interval of an open-ended distribution. 4•. An'+'following a median estimate means the median falls in the upper interval of an open-ended distribution. 5. An""'entry in the margin of error column indicates that the median falls in the lowest interval or upper interval of an open-ended distribution.A ' statistical test is not appropriate. • 6. An' ''entry in the margin of error column indicates that the estimate is controlled.A statistical test for sampling variability is not appropriate. 7. An'N'entry in the'estimate and margin of error columns indicates that data for this geographic area cannot be displayed because the number of sample cases is too small. 8. An'(X)'means that the estimate is not applicable or not available. • • • • • • • • • • • • • • • • • • • • • Page 902 of 1735 RESOLUTION NO. 2017-29718 A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING, SUBSTANTIALLY IN THE FORM ATTACHED TO THIS RESOLUTION, THE TITLE VI/NONDISCRIMINATION POLICY AND PLAN, SUPPLEMENTING THE EXISTING TITLE VI PROGRAM PLAN, BY EXPANDING ITS APPLICATION TO ALL CITYWIDE SERVICES (INSTEAD OF JUST TRANSPORTATION); AND FURTHER AUTHORIZING THE CITY MANAGER OR HIS DESIGNEE TO MAKE SUCH FURTHER MODIFICATIONS TO THE TITLE VI/NONDISCRIMINATION POLICY AND PLAN AS MAY BE REQUIRED BY THE APPLICABLE FEDERAL AND STATE GOVERNMENTAL AGENCIES WHICH OVERSEE THE FEDERAL ASSISTANCE PROGRAMS IN WHICH THE CITY PARTICIPATES. WHEREAS, at the May 21, 2014 City Commission meeting, the Commission approved an Interlocal Agreement with Miami-Dade County for provision of Municipal Circulator Services; and WHEREAS, the Interlocal Agreement require that the City comply with federal requirements for transit services, including Title VI of the Civil Rights Act of 1964 (Title VI); and WHEREAS, Title VI stipulates that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance; and WHEREAS, on June 11, 2014, the City Commission adopted a Title VI Program Plan (the 2014 Title VI Program Plan); and WHEREAS, in order to receive Federal funds for projects, including transit projects, the , local agencies and their contractors and consultants must comply with the Title VI, Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA), as well as other related federal and state laws and regulations, including Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, and the Florida Department of Transportation (FDOT) guidelines; and WHEREAS, to maintain Certification in the Local Agency Program (LAP), local agencies must submit the Sub-recipient Compliance Assessment Tool (SCAT) once every three (3) years or at the request of FDOT or FHWA; and WHEREAS, to be eligible for federal funding through FDOT, the City, as a sub recipient, must have a Title VI/Nondiscrimination Policy and Plan that covers all programs, services and activities of the City; and WHEREAS, as part of the required re-certification process, FDOT reviewed the City's 2014 Title VI Program Plan and found the Plan to be specific to its Citywide transit services; and WHEREAS, while 2014 adopted Title VI Program Plan meets FTA's requirements, as written, the City's current version was not broad enough to meet the FHWA/FDOT requirements; and Page 903 of 1735 WHEREAS, the proposed Title VI/Nondiscrimination Policy and Plan would be advantageous to the City as it will help to not only manage complaints efficiently by having set procedures, forms, and points of contact, but also to proactively discourage discrimination on the basis of race, color, national origin, sex, age, disability, religion, income or family status by adequately educating and involving the community in the planning process and implementation of its services; and WHEREAS, in order to be compliant with FHWA/FDOT requirements, the Administration recommends that the City Commission adopt, substantially in the form attached to this Resolution as Exhibit 1, the Title VI/Nondiscrimination Policy and Plan; and ) WHEREAS, the Administration further recommends that the City Commission authorize the City Manager or his designee to make such further modifications as may be required by the federal and state governmental agencies which oversee the federal assistance programs in which the City participates. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby adopt, substantially in the form attached to this Resolution, the Title VI/Nondiscrimination Policy and Plan, supplementing the existing Title VI Program Plan, by expanding its application to all citywide services (instead of just transportation); and further authorize the City Manager or his designee to make such further modifications to the Title VI/Nondiscrimination Policy and Plan as may be required by the applicable federal and state governmental agencies which oversee the federal assistance programs in which the City participates. PASSED AND ADOPTED this 11th day of January, 2017. ATTEST: PHILIP„ 'MAYOR RAFA L E. GRAN 'O, r-, ► ; R A4,i , • $ :INCORP GRATED. T:\AGENDA120161December\Trans.o atrofihTtansrtLT.�TL'E Vd+ i l m Plan Adoption RESO,doc H *1.,,c1" APPROVED AS'TO .FORM& LANGUAGE &FORE CUTION (141i FM. City Attorney ..— Date Page 904 of 1735 v MIAMI BEACH r, TITLE VI/NONDISCRIMINATION POLICY AND PLAN v. • �i:Ei i - 'Nr lrv.. vv December, 2016 • • .• �vfl EXHIBIT • Page auo of 1735 TABLE OF CONTENTS I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT 2 II. COMPLAINT PROCEDURE 2 III. ADA/504 STATEMENT 3 IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY (LEP) ANALYSIS 4 V. PUBLIC INVOLVEMENT 5 VI. ASSURANCE 5 APPENDIX A 6 • 1IPage Page 906 of 1735 I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT The City of Miami Beach, Florida (the City) values diversity and welcomes input from all interested parties, regardless of cultural identity, background or income level. Moreover, the City believes that the best programs and services result from careful consideration of the needs of all of its communities and when those communities are involved in the transportation decision making process. Thus, the City does not tolerate discrimination in any of its programs, services or activities. pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973 (Section 504), as well as other related federal and state laws and regulations, including Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, and the Florida Department of Transportation (FDOT) guidelines, the City will not exclude from participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color, national origin, sex, age, disability, religion, income or familial status. II. COMPLAINT PROCEDURE The City has established a complaint procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. Any person who believes that he or she has been subjected to discrimination based upon race, color, national origin, sex, religion, age, disability, familial or income status in any of City's programs, services or activities may file a complaint with the City's Title VI/Nondiscrimination Coordinator: Name: Jimmy L. Morales Address: 1700 Convention Center Drive • Phone: 305-673-7010 Fax: 305-673-7782 Email: JimmvMoralesCa)_miamibeachfl.aov TTY: 7-1-1 (Florida Relay) A complaint must be filed within one hundred eighty'(180) days after the date of the alleged discrimination. If possible, the complaint should be submitted in writing and contain the identity of the complainant; the basis for the allegations (i.e., race, color, national origin, sex, religion, age, disability or familial status); and a description of the alleged discrimination with the date of occurrence. Please refer to Appendix A for the Discrimination Complaint Form. If the complaint cannot be submitted in writing, the complainant should contact the Title VI/Nondiscrimination Coordinator for assistance. The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the City be unable to satisfactorily resolve a complaint, the City will forward the complaint, along with a record of its disposition to the appropriate District of the Florida Department of Transportation (FDOT). 2 ' Page Page 907 of 1735 Should the complainant be unable or unwilling to complain to the City, the written complaint may be submitted directly to Florida Department of Transportation (FOOT). The FDOT will serve as a . clearing house, forwarding the complaint to the appropriate state or federal agency: Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing 605 wannee Street MS 65 Tallahassee, FL 32399 • • Ill. ADA/504 STATEMENT • Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA) and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented in transportation programs, services and activities. The City of Miami Beach will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The City will make every effort to ensure that its advisory committees, public involvement activities and all other programs, services and activities include representation by the disabled community and disability service groups. The City encourages the public to report any facility, program; service or activity that appears inaccessible to those who are disabled, Furthermore, the City will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access facilities, programs, services or activities. Because providing reasonable accommodation may require outside assistance, organization or resources, the City asks that requests be made at least 30 calendar days prior to the need for accommodation. Questions, concerns, comments or requests for accommodation should be made to the City's ADA Coordinator: Name: Valeria Mejia Address: 1833 Bay Road, Miami Beach, FL 33139 Email: ValeriaMeiia0.miamibeachfl.00v Phone: 305-673-7000 ext. 2988 Fax: 305-673-7963 TTY: 7-1-1 (Florida Relay) Page 908 of 1735 IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY (LEP) ANALYSIS Title VI of the Civil Rights Act of 1964, Executive Order 13166, and various directives from the US Department of Justice (DOJ) and US Department of Transportation (DOT) require federal aid recipients to take reasonable steps to ensure meaningful access to programs, services and activities by those who do not speak English proficiently. To determine the extent to which LEP services are required and in which languages, the law requires the analysis of four factors: • The number or proportion of LEP persons eligible to be served or likely to be encountered by the City's programs, services or activities. • The frequency with which LEP individuals come in contact with these programs, services or activities. • The nature and imp)rtance of the program, service or activity to people's lives and; • The resources available to the City and the likely costs of the LEP services. 1. The principal languages among the City's residents are English and Spanish. According to the 2010-2014 American Community Survey, 32.3% of City residents reported speaking only English, while 54.6% reported speaking Spanish. The majority of the City's Spanish speaking residents are bilingual with 28.9'/0 of Spanish speaking residents reported speaking English less than very well. Of the remaining City residents, 9.9% reported speaking other Indo-European language (other than Spanish), 1.7% reported speaking Asian or Pacific Island language and 1.5% reported "other language". The City's website is published in English and it may be translated into Spanish or any other language as part of the Google Translate tool by clicking the Google Select Language icon on the bottom left corner of each page. 2. LEP customers within the City, under the analysis identified as Spanish speakers make constant use of the City's services. In an effort to promote the use of the service by LEP customers, the City will make the following information readily available in both English and Spanish: • City's Website • Public Meeting Notices • Project Information 3. 'The City believes that its programs, services and activities are of critical importance to its public. Transportation, for example, provides necessary access to health care, emergency services, employment, and other essentials which would be difficult or impossible without reliable transportation systems. 4. The City of Miami Beach is committed to providing resources to improve access to its services for LEP persons. Bilingual information (English/Spanish) is/will be distributed in several different manners including: • Bilingual English/Spanish Website • Bilingual English/Spanish Material 4IPage Page 909 of 1735 • Bilingual English/Spanish at Meetings • Bilingual English/Spanish Customer Service Staff The City understands that its community profile is changing and the four factor analysis may reveal the need for more or varied LEP services in the future. As such, it will annually examine its LEP plan to ensure that it remains reflective of the community's needs. Persons requiring special language services should contact the City's Title VI/Nondiscrimination Coordinator. V. PUBLIC INVOLVEMENT In order to plan for efficient, effective, safe, equitable and reliable programs, services or activities, the City must have the input of its public. The City spends extensive staff and financial resources in furtherance of this goal and strongly encourages the participation of the entire community. The City holds a number of meetings, workshops and other events designed to gather public input on project planning and construction. Furthermore, the City attends and participates in other community events to promote its services to the public. Finally, the City is constantly seeking ways of measuring the effectiveness of its public involvement including biannual survey to businesses and residents. VI. ASSURANCE Every three years, or commensurate with a change in the City's executive leadership year, the City must certify to FHWA and FDOT that its programs, services and activities are being conducted in a nondiscriminatory manner. These certifications are termed 'assurances' and serve two important purposes: first, they document the City's commitment to nondiscrimination and equitable service to its community; and second, they serve as a legally enforceable agreement by which the City may be held liable for breach. The public may view the annual assurance on the City's website or by visiting City Hall. 5IPage Page 910 of 1735 APPENDIX A DISCRIMINATION COMPLAINT FORM 6IPage Page 911 of 1735 • MIAMI BEACH CITY OF MIAMI BEACH ' DISCRIMINATION COMPLAINT FORM Complainant(s) Name: Address: E-mail address: Phone Number: Complainant's Representative's Name,Address, Phone Number and Relationship(e.g.,friend,attorney, parent,etc.): Name and Address of Agency,institution,or Department Whom You Allege Discriminated Against You: Names of Individual(s)Whom You Allege Discriminated Against You(if known): Description of Descrimination(include dates,names of people involved and explain why you think it was discriminatory): I believe discrimination I experienced was based on(circle all that apply): Race Color National Origin Sex Age • Religion Familial Status Disability Income Mail to:Jimmy L.Morales,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th floor,Miami Beach,Florida,33139.This form may also be faxed to: 305-673-7782. The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty(30)calendar days and will take responsable steps to resolve the matter. Alternate means of filling complaint will be made available for persons with disabilities upon request. • • Page 912 of 1735 MIAMI BEACH CITY OF MIAMI BEACH FORMULARIO DE RECLAMACION PARA DISCRIMINACION Nombre(s)de(los)Reclamante(s): Direccion(es)de(los) Reclamante(s): E-mail: Numero(s)de telefono: Nombre del representante del Reclamante,dirrecion,telefono y relation(por ejemplo amigo,abogado, padre,etc.): • Nombre y oirrecion de la agenda, institution c departamerto que usted alega discrimino en su contra: Nombre(s)de(los) individuo(s)que usted alega discriminaron en su contra(si to sabe): Describe la discrimination(incluye dins, ncrrbres de personas envotucradas y expliquepor que usted alega que fue discriminado). Creo que Ia discriminacio que yo senti fue basada en(marque todos los que apliquen): Raza Color Origen Nacional Sexo Edad Religion Estado Familiar Discapacidad Ingresos Firma del Demandante: Fecha de Ia firma: Envie por correo a:Jimmy L.Morales,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th floor,Miami Beach,Florida,33139. Este formularo tambien se puede envier por fax a:305-673-7782.El Coordinador del Titulo VI/No Discrimination respondera a!a demand?de los treinta(30)dies calendario y tomara las medidas razonables para resolver el asunto. Medios alternativos para Ilenar la queja seran puestos a disposition de las personas con discapacidades bajo petition. Page 913 of 1735 • ; { • THIS.PAGE INTENTIONALLY LEFT.BLANK • • • • Page 314'of 1735 . , Resolutions - R7 D MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: January 11, 2017 SUBJECT: A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ADOPTING, SUBSTANTIALLY IN THE FORM ATTACHED TO THIS RESOLUTION, THE TITLE VI PROGRAM AND RELATED NONDISCRIMINATION POLICY AND PLAN (TITLE VI PROGRAM PLAN), AS AMENDED, SUPPLEMENTING THE EXISTING TITLE VI PROGRAM PLAN, BY EXPANDING ITS APPLICATION TO ALL CITYWIDE SERVICES (INSTEAD OF JUST TRANSPORTATION);AND FURTHER AUTHORIZING THE CITY MANAGER OR HIS DESIGNEE TO MAKE SUCH FURTHER MODIFICATIONS TO THE TITLE VI PROGRAM PLAN AS MAY BE REQUIRED BY THE APPLICABLE FEDERAL AND STATE GOVERNMENTAL AGENCIES WHICH OVERSEE THE FEDERAL ASSISTANCE PROGRAMS IN WHICH THE CITY PARTICIPATES. RECOMMENDATION The Administration recommends that the Mayor and City Commission adopt the Resolution approving a Citywide Title VI Nondiscrimination Policy and Plan for all City services, programs, and activities. ANALYSIS • At the May 21, 2014 City Commission meeting, the Commission approved an Interiocal Agreement with Miami-Dade County for provision of municipal circulator services (North Beach trolley loop). Provisions of the agreement include compliance with federal requirements as determined by the Federal Transit Administration (FTA), including Title VI of the Civil Rights Act of 1964.. Title VI stipulates that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. In 2014, pursuant to FTA requirements, the City developed a Title VI Program Plan specific to the City's transit/trolley service. The Plan was reviewed by AECOM, a transportation planning and engineering firm under the City's rotational contracts,t o ensure that the Program Plan complied with all federal requirements.The Title VI Program Plan was adopted by the City Commission on June 11,2014. In order to receive Federal funds for projects that include, but are not limited to,transit projects, local agencies and their contractors and consultants must comply with Federal and State nondiscrimination authorities, including state statutes, US Department of Justice (USDOJ), US Department of Transportation (USDOT), and Federal Highway Administration (FHWA) regulations, orders, and notices. To maintain Certification in the Local Agency Program (LAP), Page 915 of 1735 497 • local agencies must submit the Sub-recipient Compliance Assessment Tool (SCAT)once every three (3) years or at the request of USDOT. in Florida, for cities to be eligible to receive federal funding through FDOT, sub-recipients must have a Title VI/Nondiscrimination Policy adopted by their governing board that covers all programs, services and activities provided by the City. Earlier this year, as part of the required LAP re-certification process, FDOT reviewed the City's adopted 2014 Title VI Program Plan and found that while the adopted Plan meets FTA requirements, the City's current version was limited to transit services and therefore not broad enough to meet FHWA/FDOT requirements. Pursuant to FHWA/FDOT requirements, City staff drafted a new Title VI/Nondiscrimination Policy and Plan to supplement the existing Plan by including all City services, programs, and activities. The Title VI Program and Related Nondiscrimination Policy and Plan references the City's Human Rights Ordinance codified in Chapter 62 of the City Code and provides a claim form incorporating any claims of discrimination based upon Title VI and related discrimination claims as well as any claims under the protected categories covered by the City's Human Rights Ordinance. The Draft Title VI/Nondiscrimination Policy and Plan was submitted to FDOT earlier this year for a sufficiency review and was found to meet FHWA/FDOT requirements, in addition to FTA requirements. Below is a brief description of the major components of the Draft Title VI Program Plan as developed by the Administration and approved by FDOT. • City's Policy Statement: Through this Program Plan, the City commits to non- discrimination in any of its programs, services or activities as evidenced by the City of Miami Beach Human Rights Ordinance codified in Chapter 62 of the City Code as may be amended from time to time. Pursuant to Title VI of the Civil Rights Act of 1964 and other federal and state authorities, as more particularly described in 23 CFR Part 200, the City will not i)exclude anyone from participation in, ii)deny anyone the benefits of,or iii)subject anyone to discrimination under any city program, service, or activity, on the grounds of race, color, national origin,sex, age, disability, religion, income or familial status. • Title VI Program'and Related Discrimination Complaint Procedure: The City has established a Title VI Program and related discrimination complaint procedure that references the City's Human Rights Ordinance as codified in Chapter 62 of the City Code and will take prompt and reasonable action to investigate and eliminate discrimination when found. In addition, the proposed Program identifies a Title VI Coordinator for the City. • ADA/504 Statement: The City commits to making every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The,City will make every effort to ensure that its advisory committees, public involvement activities and all other programs, services and activities include representation by the disabled community and disability service groups. The City encourages the public to report any facility, program, service or activity that appears inaccessible to those who are disabled. Furthermore, the City will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access facilities, programs, services or activities. In addition, the proposed Title VI Program Plan identifies an ADA Coordinator for the City. Page 916 of 1735 498 • • Limited English Proficiency (LEP) Analysis: This analysis determined that there is a significant percentage of Spanish-speaking population in the City. In an effort to promote the use of City services by LEP customers, the City will make information readily available in both English and Spanish such as City's website (published in English and it may be translated into Spanish or any other language as part of Google Translate tool by clicking Google Select Language icon on the bottom left corner of the City's webpage), public meeting notices, project information, and bilingual customer service staff. Complaint forms are available on-line,in both English and Spanish.Additional information can be provided in Spanish upon request, and a telephone number and point of contact for the City is provided in the Program Plan. • Public Involvement: In order to plan for efficient,.effective, safe, equitable and reliable programs, services or activities, the City must have the input of its public. The City commits to holding meetings, workshops and other events designed to gather public input on project planning, design, and construction. Furthermore, the City attends and participates in other community events to promote its services to the public. The City also commits to constantly seeking ways of measuring the effectiveness of its public involvement. • CONCLUSION As mentioned above, for cities to be eligible to receive federal funding.through FDOT, sub- recipients must have a Title VI/Nondiscrimination Policy and Program Plan adopted by their governing board that covers all programs, services and activities provided by the City. A City of Miami Beach Title VI Program Plan adopted by the City Commission will ensure the City remains eligible to receive federal funding for current and future roadway, infrastructure, and transit projects and will also serve to proactively discourage discrimination on the basis of race, color, national origin, sex, age, disability, religion, income or family status by adequately educating and involving the community in the planning process as well as the implementation of citywide services, programs, and activities. KEY INTENDED OUTCOMES SUPPORTED Ensure That A Universal Culture Of High Quality Customer-Service Is Driving The Conduct Of The City Commission And All City Employees Legislative Tracking Transportation • Page 917 of 1735 499 DocuSign Envelope ID:0E06ED67-5870-44B5-95B5-1E65F4027A5E • tv'\lAN\lREACH OFFICE OF THE CITY MANAGER NO. LTC# 010-2021 LETTER TO COMMISSION TO: Mayor Dan Gelber and Members of the City Commission DocuSlgned by: FROM: Raul J. Aguila, Interim City Manager[p,,�t J. Ata1., 283D6240F92845D.. DATE: January 8, 2021 : SUBJECT: Title VI /Nondiscrimination Policy and Plan Updates The purpose of this Letter to Commission is to inform the Mayor and Commission that the Title VI/ Nondiscrimination Policy and Plan has been updated. The previous plan, dated 2017 has now been updated as follows: • Title VI Program Coordinator—reflects current Coordinator. • Language Assistance Plan and Limited English Proficiency (LEP) Analysis-data was updated to reflect 2018 America Community Survey information. • Data Collection paragraph added to adhere to FHWA regulations. The updated Title VI/Nondiscrimination Policy and Plan was submitted and approved by Florida Department of Transportation as part of the City's Recertification process. A copy of the Title VI/Nondiscrimination Policy and Plan is attached. Page 918 of 1735 DocuSign Envelope ID:0E06ED67-5870-44B5-95B5-1 E65F4027A5E MIAMI BE AC H TITLE VI/NONDISCRIMINATION POLICY AND PLAN September 2020 Page 919 of 1735 DocuSign Envelope ID:0E06ED67-5870-44B5-95B5-1E65F4027A5E TABLE OF CONTENTS I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT 2 II. COMPLAINT PROCEDURE 2 III. ADA/504 STATEMENT 3 IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY (LEP) ANALYSIS 4 V. PUBLIC INVOLVEMENT 5 VI. ASSURANCE 5 VII. DATA COLLECTION........................... ............................... 5 APPENDIX A 6 1 I Page Page 920 of 1735 DocuSign Envelope ID;0E06ED67-5870-44B5-95B5-1E65F4027A5E I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT I . The City of Miami Beach,Florida(the City)values diversity and welcomes input from all interested parties, regardless of cultural identity, background or income level. Moreover, the City believes that the best programs and services result from careful consideration of the needs of all of its communities and when those communities are involved in the transportation decision- making process. Thus, the City does not tolerate discrimination in any of its programs, services or activities. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973 (Section 504), as well as other related federal and state laws and regulations, including Federal Transit Administration(FTA)and Federal Highway Administration (FHWA) regulations, and the Florida Department of Transportation(FDOT)guidelines,the City will not exclude from participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color, national origin, sex, age, disability, religion, income, or familial status. II. COMPLAINT PROCEDURE The City has established a complaint procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. Any person who believes that he or she has been subjected to discrimination based upon race, color, national origin, sex, religion, age, disability, familial, or income status in any of City's programs, services or activities may file a complaint with the City's Title VI/Nondiscrimination Coordinator: Name: Marcia Monserrat Chief of Staff for City Manager/Title VI/Nondiscrimination Coordinator Address: 1700 Convention Center Drive Phone: 305-673-7010 Fax: 305-673-7782 Email: MarciaMonserratt miamibeachfl.gov TTY: 7-1-1 (Florida Relay) The complaint must contain the identity of the complainant;the basis for the allegations(i.e.,race, color, national origin, sex, religion, age, disability, income, or familial status); a description of the alleged discrimination; and, the date of occurrence. Please refer to Appendix A for the Discrimination Complaint Form. If possible, the complaint should be submitted in writing. If the complaint cannot be submitted ' in writing, the complainant should contact the Title VI/Nondiscrimination Coordinator for assistance. The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty(30)calendar days and will take reasonable steps to resolve the matter. Should the City be unable to satisfactorily resolve a complaint, the City will forward the complaint, along with a record of its disposition, to the appropriate District of the Florida Department of Transportation(FDOT). 2 I Page Page 921 of 1735 DocuSign Envelope ID:0E06ED67-5670-44B5-95B5-1E65F4027A5E • • Should the complainant be unable or unwilling to complain to the City,the written complaint may be submitted directly to the Florida Department of Transportation (FDOT): Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing 605 Suwannee Street MS 65 Tallahassee, FL 32399 The FDOT will serve as a clearing house, forwarding the complaint to the appropriate state or . federal agency. III.ADA/504 STATEMENT Section 504 of the Rehabilitation Act of 1973(Section 504), the Americans with Disabilities Act of 1990(ADA),and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented in transportation programs, services, and activities. The City of Miami Beach will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The City will make every effort to ensure that its advisory committees, public involvement activities, and all other programs, services, and-activities include representation by the disabled community and disability service groups. The City encourages the public to report any facility, program, service, or activity that appears inaccessible to those who are disabled. Furthermore, the City will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access facilities, programs, services, or activities. Because providing reasonable accommodation may require outside assistance or resources, the City asks that requests be made at least 30 calendar days prior to the need for accommodation. Questions, concerns, comments, or requests for accommodation should be made to the City's ADA Coordinator: Name: Valeria Mejia, ADA Coordinator Address: 1833 Bay Road, Miami Beach, FL 33139 Email: ValeriaMejiaamiamibeachfl.gov Phone: 305-673-7000 ext. 2988 Fax: 305-673-7963 TTY: 7-1-1 (Florida Relay) 3 I Page Page 922 of 1735 DocuSign Envelope ID:0E06ED67-5870-44135-95B5-1 E65F4027A5E IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY(LEP) ANALYSIS if Title VI of the Civil Rights Act of 1964, Executive Order 13166, and various directives from the US Department of Justice(DOJ) and US Department of Transportation(DOT) require federal aid recipients to take reasonable steps to ensure meaningful access to programs, services, and activities by those who do not speak English proficiently. To determine the extent to which LEP services are required and in which languages, the law requires the analysis of four factors: • The number or proportion of LEP persons eligible to be served or likely to be encountered by the City's programs, services or activities. • The frequency with which LEP individuals come in contact with these programs, services or activities. • The nature and importance of the program, service, or activity to people's lives; and • The resources available to the City and the likely costs of the LEP services. 1. The principal languages among the City's residents are English and Spanish. According to the 2018 American Community Survey,Table ID:S1601,33%of City residents reported _ speaking only English, while 51.1% reported speaking Spanish with 53.5% of Spanish speaking residents reporting that they speak English less than very well. Of the remaining City residents, 12.9% reported speaking other Indo-European languages (other than Spanish), 1.1% reported speaking Asian or Pacific Island languages, and 1.9% reported "other language." The City's website is published in English and it may be translated into Spanish or any • other language as part of the Google Translate tool by clicking the Google Select Language icon on the bottom left corner of each page. 2. LEP customers within the City, under the analysis identified as Spanish speakers, make constant use of the City's services. In an effort to promote the use of the service by LEP customers, the City will make the following information readily available in both English and Spanish: • City's Website • • Public Meeting Notices • Project Information 3. The City believes that its programs, services and activities are of critical importance to its public Transportation, for example, provides necessary access to health care, emergency services, employment and other essentials which would be difficult or impossible without reliable transportation systems. 4. The City of Miami Beach is committed to providing resources to improve access to its services for LEP persons. Bilingual information (English/Spanish) is/will be distributed in several different manners including: 4 I Page Page 923 of 1735 DocuSign Envelope ID:0E06ED67-5870-4485-95B5-1 E65F4027A5E a. Bilingual English/Spanish Website b. Bilingual English/Spanish Material c. Bilingual English/Spanish at Meetings d. Bilingual English/Spanish Customer Service Staff The City understands that its community profile is changing and the four factor analysis may reveal the need for more or varied LEP services in the future. As such, the City will annually examine its LEP plan to ensure that it remains reflective of the community's needs. Persons requiring special language services should contact the City's Title VI/Nondiscrimination Coordinator. V. PUBLIC INVOLVEMENT In order to plan for efficient, effective, safe, equitable, and reliable programs, services, or activities,the City must have the input of its public. The City spends extensive staff and financial resources in furtherance of this goal anc. strongly encourages the participation of the entire community. The City holds a number of meetings, workshops, and other events designed to gather public input on project planning and construction. Furthermore, the City attends and participates in other community events to promote its services to the public. Finally, the City is constantly seeking ways of measuring the effectiveness of its public involvement including biannual survey to businesses and residents. VI. ASSURANCE Every three years, or commensurate with a change in the City's executive leadership, the City must certify to FHWA and FDOT that its programs, services, and activities are being conducted in a nondiscriminatory manner. These certifications are termed 'assurances' and serve two important purposes: first, they document the City's commitment to nondiscrimination and equitable service to its community; and second, they serve as a legally enforceable agreement by which the City may be held liable for breach. The public may view the annual assurance on the City's website or by visiting City Hall. VII. DATA COLLECTION FHWA regulations require federal-aid recipients to collect racial, ethnic and other similar demographic data on beneficiaries of or those affected by transportation programs, services and activities. The Agency accomplishes this through the use of census data, American Community Survey reports, Environmental Screening Tools (EST), driver and ridership surveys, its community development department and other methods. From time to time, the Agency may find it necessary to request voluntary identification of certain racial, ethnic or other data from those who participate in Agency programs, services or activities. This information assists the Agency with improving service equity and ensuring effective outreach. Self-identification of personal data to the Agency will always be voluntary and anonymous. Moreover,the`Agency will not release or otherwise use this data in any manner inconsistent with the FHWA regulations. 5 I Page Page 924 of 1735 DocuSign Envelope ID:0E06ED67-5870-44B5-95B5-1E65F4027A5E APPENDIX A DISCRIMINATION COMPLAINT FORM 6 I Page Page 925 of 1735 DocuSign Envelope ID:0E06E067-5870-44B5-95B5-1E65F4027A5E MIAMIBEACH CITY OF MIAMI BEACH DISCRIMINATION COMPLAINT FORM Complainant(s) Name: Address: E-mail address: Phone Number: Complainant's Representative's Name,Address, Phone Number,and Relationship(e.g.,friend, attorney, parent,etc.): Name and Address of Agency, Institutic•.i, or Department Whom You Allege Discriminated Against You: Name(s)of Individual(s)Whom You Allege Discriminated Against You(if known): Description of Discrimination (include dates, names of people involved, and explain why you think it was discriminatory): • I believe that the discrimination I experienced was based on(circle all that apply): Race Color National Origin Sex Age Religion Familial Status Disability Income Mail to:Marcia Monserrat,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th Floor,Miami Beach, Florida,33139. This form may also be faxed to:305-673-7782.The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty(30)calendar days and will take responsible steps to resolve the matter.Alternate means of filing a complaint will be made available for persons with disabilities upon request. Page 926 of 1735 DocuSign Envelope ID:0E06ED67-5870-4485-9585-1E65F4027A5E MIAMIBEACH CITY OF MIAMI BEACH FORMULARIO DE RECLAMACION PARA DISCRIMINACION Nombre(s) de(los) Reclamante(s): Direccion(es)de(los) Reclamante(s): E-mail: Numero(s)de telefono: Nombre del representante del Reclamante,dirrecion,telefono,y relacion (por ejemplo amigo,'abogado, padre,etc.): ' Nombre y dirrecion de la agenda, institucion o departamento que usted alega discrimino en su contra: Nombre(s)de(los)individuo(s)que usted alega discriminaron en su contra(silo sabe): • Describe la discriminacion(incluye dias, nombres de personas envolucradas y expliquepor que usted alega que fue discriminado). Creo que la discriminacio que yo senti fue basada en(marque todos los que apliquen): Raza Color Origen Nacional Sexo Edad Religion Estado Familiar Discapacidad Ingresos Firma del Demandante: IFecha de la firma: Envie por correo a:Marcia Monserrat,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th Floor,Miami Beach,Florida,33139.Este formularo tambien se puede envier por fax a:305-673-7782.El Coordinador del Titulo VI/No Discriminacion respondera a la demanda de los treinta(30)dias calendario ytomara las medidas razonables para resolver el asunto. Medios alternativos para Ilenar la queja seran puestos a disposici6n de las personas con discapacidades bajo petici6n. Page 927 of 1735 • I \I \I TITLE VI/NONDISCRIMINATION POLICY AND PLAN March 2022 Page 928 of 1735 TABLE OF CONTENTS I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT 2 II. COMPLAINT PROCEDURE 2 III. ADA/504 STATEMENT 3 IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY (LEP) ANALYSIS 4 V. PUBLIC INVOLVEMENT 5 VI. ASSURANCE 5 VII. DATA COLLECTION 5 APPENDIX A 6 Page 929 of 1735 I. THE CITY'S NONDISCRIMINATION POLICY STATEMENT The City of Miami Beach, Florida (the City) values diversity and welcomes input from all interested parties, regardless of cultural identity, background or income level. Moreover, the City believes that the best programs and services result from careful consideration of the needs of all of its communities and when those communities are involved in the transportation decision- making process. Thus, the City does not tolerate discrimination in any of its programs, services or activities. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973 (Section 504), as well as other related federal and state laws and regulations, including Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, and the Florida. Department of Transportation (FDOT) guidelines, the City will not exclude from participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color, national origin, sex, age, disability, religion, income, or familial status. II. COMPLAINT PROCEDURE The City has established a complaint procedure and will take prompt and reasonable action to investigate and eliminate discrimination when found. Any person who believes that he or she has been subjected to discrimination based upon race, color, national origin, sex, religion, age, disability, familial, or income status in any of City's programs, services or activities may file a complaint with the City's Title VI/Nondiscrimination Coordinator: Name: Marcia Monserrat Chief of Staff for City Manager/Title VI/Nondiscrimination Coordinator Address: 1700 Convention Center Drive Phone: 305-673-7010 Fax: 305-673-7782 Email: MarciaMonserrat@miamibeachfl.Qov TTY: 7-1-1 (Florida Relay) The complaint must contain the identity of the complainant; the basis for the allegations (i.e., race, color, national origin, sex, religion, age, disability, income, or familial status); a description of the alleged discrimination; and, the date of occurrence. Please refer to Appendix A for the Discrimination Complaint Form. If possible, the complaint should be submitted in writing. If the complaint cannot be submitted in writing, the complainant should contact the Title VI/Nondiscrimination Coordinator for assistance. The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. Should the City be unable to satisfactorily resolve a complaint, the City will forward the complaint, along with a record of its. disposition, to the appropriate District of the Florida Department of Transportation (FDOT). 2 I Page Page 930 of 1735 Should the complainant be unable or unwilling to complain to the City, the written complaint may be submitted directly to the Florida Department of Transportation (FDOT): Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing 605 Suwannee Street MS 65 Tallahassee, FL 32399 The FDOT will serve as a clearing house, forwarding the complaint to the appropriate state or federal agency. III. ADA/504 STATEMENT Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA), and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented in transportation programs, services, and activities. The City of Miami Beach will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities. The City will make every effort to ensure that its advisory committees, public involvement activities, and all other programs, services, and activities include representation by the disabled community and disability service groups. The City encourages the public to report any facility, program, service, or activity that appears inaccessible to those who are disabled. Furthermore, the City will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access facilities, programs, services, or activities. Because providing reasonable accommodation may require outside assistance or resources, the City asks that requests be made at least 30 calendar days prior to the need for accommodation. Questions, concerns, comments, or requests for accommodation should be made to the City's ADA Coordinator: Name: Valeria Mejia, ADA Coordinator Address: 1833 Bay Road, Miami Beach, FL 33139 Email: ValeriaMejia@miamibeachfl.gov Phone: 305-673-7000 ext. 2988 Fax: 305-673-7963 TTY: 7-1-1 (Florida Relay) 3 I Page Page 931 of 1735 IV. LANGUAGE ASSISTANCE PLAN AND LIMITED ENGLISH PROFICIENCY(LEP) ANALYSIS Title VI of the Civil Rights Act of 1964, Executive Order 13166, and various directives from the US Department of Justice (DOJ) and US Department of Transportation (DOT) require federal aid recipients to take reasonable steps to ensure meaningful access to programs, services, and activities by those who do not speak English proficiently. To determine the extent to which LEP services are required and in which languages, the law requires the analysis of four factors: • The number or proportion of LEP persons eligible to be served or likely to be encountered by the City's programs, services or activities. • The frequency with which LEP individuals come in contact with these programs, services or activities. • The nature and importance of the program, service, or activity to people's lives; and • The resources available to the City and the likely costs of the LEP services. 1. The principal languages among the City's residents are English and Spanish. According to the 2019 American Community Survey, Table ID: S1601, 24.1% of City residents reported speaking only English, while 60.7% reported speaking Spanish with 54.9% of Spanish speaking residents reporting that they speak English less than very well. Of the remaining City residents, 9.1% reported speaking other Indo-European languages (other than Spanish), 3.3% reported speaking Asian or Pacific Island languages, and 2.7% reported "other language." The City's website is published in English and it may be translated into Spanish or any other language as part of the Google Translate tool by clicking the Google Select Language icon on the bottom left corner of each page. 2. LEP customers within the City, under the analysis identified as Spanish speakers, make constant use of the City's services. In an effort to promote the use of the service by LEP customers, the City will make the following information readily available in both English and Spanish: • City's Website • Public Meeting Notices • Project Information 3. The City believes that its programs, services and activities are of critical importance to Its public Transportation, for example, provides necessary access to health care, emergency services, employment and other essentials which would be difficult or impossible without reliable transportation systems. 4. The City of Miami Beach is committed to providing resources to improve access to its services for LEP persons. Bilingual information (English/Spanish) is/will be distributed in several different manners including: 4 I Page Page 932 of 1735 a. Bilingual English/Spanish Website 1 b. Bilingual English/Spanish Material c. Bilingual English/Spanish at Meetings d. Bilingual English/Spanish Customer Service Staff The City understands that its community profile is changing and the four factor analysis may reveal the need for more or varied LEP services in the future. As such, the City will annually examine its LEP plan to ensure that it remains reflective of the community's needs. Persons requiring special language services should contact the City's Title VI/Nondiscrimination Coordinator. V. PUBLIC INVOLVEMENT In order to plan for efficient, effective, safe, equitable, and reliable programs, services, or activities, the City must have the input of its public. The City spends extensive staff and financial resources in furtherance of this goal and strongly encourages the participation of the entire community. The City holds a number of meetings, workshops, and other events designed to gather public input on project planning and construction. Furthermore, the City attends and participates in other community events to promote its services to the public. Finally, the City is constantly seeking ways of measuring the effectiveness of its public involvement including biannual survey to businesses and residents. VI. ASSURANCE Every three years, or commensurate with a change in the City's executive leadership, the City must certify to FHWA and FDOT that its programs, services, and activities are being conducted in a nondiscriminatory manner. These certifications are termed 'assurances' and serve two important purposes: first, they document the City's commitment to nondiscrimination and equitable service to its community; and second, they serve'as a legally enforceable agreement by which the City may be held liable for breach. The public may view the annual assurance on the City's website or by visiting City Hall. VII. DATA COLLECTION FHWA regulations require federal-aid recipients to collect racial, ethnic and other similar demographic data on beneficiaries of or those affected by transportation programs, services and activities. The Agency accomplishes this through the use of census data, American Community Survey reports, Environmental Screening Tools (EST), driver and ridership surveys, its community development department and other methods. From time to time, the Agency may find it necessary to request voluntary identification of certain racial, ethnic or other data from those who participate in Agency programs, services or activities. This information assists the Agency with improving service equity and ensuring effective outreach. Self-identification of personal data to the Agency will always be voluntary and anonymous. Moreover, the Agency will not release or otherwise use this data in any manner inconsistent with the FHWA regulations. 5 I Page Page 933 of 1735 • APPENDIX A DISCRIMINATION COMPLAINT FORM 6 I Page Page 934 of 1735 MIAMIBEACH CITY OF MIAMI BEACH DISCRIMINATION COMPLAINT FORM Complainant(s) Name: Address: E-mail address: Phone Number: Complainant's Representative's Name,Address, Phone Number, and Relationship (e.g.,friend, attorney, parent, etc.): Name and Address of Agency, Institution,or Department Whom You Allege Discriminated Against You: Name(s)of Individual(s)Whom You Allege Discriminated Against You(if known): Description of Discrimination (include dates, names of people involved, and explain why you think it was discriminatory): I believe that the discrimination I experienced was based on (circle all that apply): Race Color National Origin Sex Age Religion Familial Status Disability Income Mail to:Marcia Monserrat,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th Floor,Miami Beach, Florida, 33139.This form may also be faxed to: 305-673-7782.The Title VI/Nondiscrimination Coordinator will respond to the complaint within thirty(30)calendar days and will take responsible steps to resolve the matter.Alternate means of filing a complaint will be made available for persons with disabilities upon request. Page 935 of 1735 MIAMIBEACH CITY OF MIAMI BEACH FORMULARIO DE RECLAMACION PARA DISCRIMINACION Nombre(s) de(los) Reclamante(s): Direccion(es)de(los) Reclamante(s): E-mail: Numero(s)de telefono: Nombre del representante del Reclamante, dirrecion,telefono,y relacion (por ejemplo amigo, abogado, padre, etc.): Nombre y dirrecion de la agenda, institucion o departamento que usted alega discrimino en su contra: Nombre(s)de(los)individuo(s)que usted alega discriminaron en su contra(silo sabe): Describe Ia discriminacion (incluye dias, nombres de personas envolucradas y expliquepor que usted alega que fue discriminado). Creo que la discriminacio que yo senti fue basada en(marque todos los que apliquen): Raza Color Origen Nacional Sexo Edad Religion Estado Familiar Discapacidad Ingresos Firma del Demandante: IFecha de la firma: Envie por correo a:Marcia Monserrat,the City of Miami Beach Title VI/Nondiscrimination Coordinator,1700 Convention Center Drive,4th Floor,Miami Beach,Florida,33139.Este formularo tambien se puede envier por fax a:305-673-7782. El Coordinador del Titulo VI/No Discriminacion respondera a la demanda de los treinta{30)dias calendario ytomara las medidas razonables para resolver el asunto. Medios alternativos para Ilenar Ia queja seran puestos a disposici6n de las personas con discapacidades bajo petici6n. Page 936 of 1735