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Resolution 2022-32422 RESOLUTION NO. 2022-32422 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2022-040-KB FOR THE INSTALLATION, MAINTENANCE, AND OPERATION OF INTERACTIVE DIGITAL MEDIA KIOSKS; AUTHORIZING THE ADMINISTRATION TO NEGOTIATE AN AGREEMENT FOR THE MANUFACTURING, INSTALLATION, MAINTENANCE, AND OPERATION OF INTERACTIVE DIGIT KIOSKS WITH IKE SMART CITY, LLC, THE TOP- RANKED PROPOSER; AND, IF UNSUCCESSFUL, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE AN AGREEMENT WITH SMART CITY MEDIA, THE SECOND-RANKED PROPOSER; AND FURTHER REQUIRING THAT THE FINAL AGREEMENT BE SUBJECT TO PRIOR APPROVAL OF THE MAYOR AND CITY COMMISSION. WHEREAS, on August 25, 2021, the Administration received an unsolicited proposal from IKE Smart City, a sister company to Orange Barrel Media, to manufacture, install, maintain, and operate interactive digital media kiosks at certain locations throughout the City; and WHEREAS, on January 20, 2022, the Mayor and City Commission approved Resolution 2022-31989 accepting an unsolicited proposal pursuant to section 255.065 of the Florida Statutes and authorized the Administration to issue Request for Proposals (RFP) No. 2022-040- KB seeking alternative proposals to the unsolicited proposal; and WHEREAS, on April 12, 2022, the RFP was issued to approximately 12,000 companies, with 73 prospective bidders accessing the solicitation; and WHEREAS, RFP responses were received on July 15, 2022, from the following three (3)firms: HootBoard LLC, IKE Smart City, LLC, and Smart City Media; and WHEREAS, on August 10, 2022, the Evaluation Committee appointed by the City Manager convened to consider the proposals received, the Committee was comprised of: Kamal de'Shong, Operations Manager, Facilities and Fleet Department; Jose Gonzalez, Director, Transportation Department; Matt Kenny, Assistant Director, Marketing and Communications Department; Valeria Mejia, ADA Coordinator, Public Works Department; John Sandbrook, Chief Information Security Officer, Information Technology Department; and James Seiberling, Principal Planner, Planning Department; and WHEREAS, the Committee received an overview of the project, information relevant to the City's Cone of Silence Ordinance and the Government Sunshine Law, general information on the scope of services, and a copy of each proposal before being instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP; and WHEREAS, the Evaluation Committee ranked the proposers in the following order: 1st IKE Smart City 2nd Smart City Media 3rd HootBoard WHEREAS, after reviewing the submissions and the Evaluation Committee findings, which led to five out of six of committee members ranking IKE Smart City as the top ranked proposer, the City Manager concurs with the Evaluation Committee in finding IKE Smart City to have the best overall proposal; and WHEREAS, despite the. strengths of the IKE Smart City proposal, there may be additional opportunities for the firm to improve the revenue-share offered to the City; and WHEREAS, Smart City Media, the second-ranked proposer, is well qualified and should be considered if the negotiations with IKE Smart City are unsuccessful; and WHEREAS, at this time, the Administration finds it in the City's best interest to reject the proposal submitted by HootBoard based on the results of the Evaluation Committee process and the low revenue proposal submitted; and WHEREAS, for the reasons stated herein, the City Manager recommends that the Mayor and City Commission approve this resolution authorizing the Administration to negotiate a revenue-sharing agreement to install, maintain and operate digital kiosks with IKE Smart City, LLC, the top-ranked proposer, and, if unsuccessful in negotiating an agreement, to negotiate with Smart City Media, the second-ranked bidder; and NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE. CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager, pursuant to Request For Proposals (RFP) No. 2022-040-KB for the Installation, Maintenance, and Operation of Interactive Digital Media Kiosks; authorize the Administration to negotiate an agreement with IKE Smart City, LLC, for the Manufacturing, Installation, Maintenance, and Operation of Interactive Digit Kiosks, the top-ranked proposer; and, if unsuccessful, authorizing the Administration to negotiate with Smart City Media, the second-ranked proposer; and further require.that the final agreement be subject to prior approval of the Mayor and City Commission: PASSED AND ADOPTED this /y day.of •QC.( '(2-022.. ATTEST: DEC f 6 2022 . RAFAEL E. GRANADO, CITY CLERK DAN GELBER, MAYOR . APPROVED AS TO \-~p,,. ...,..,.. c FORM &.LANGUAGE & FOR EXECUTION W WICORIORATED City Attorney g Date ... Agenda Item CAA MIAMI BEACH Date 12-►U-21. City of Miami Beach, 170D Convention Center Drive,Miami Beach, Florida 33139 I www.miamibeachfl.gov COMMISSION MEMORANDUM TO: Mayor Dan Gelber and Members of the ity Commission FROM: Aline T. Hudak, City Manage DATE: December 14, 2022 SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA,ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2022-040-KB FOR THE INSTALLATION, MAINTENANCE, AND OPERATION OF INTERACTIVE DIGITAL MEDIA KIOSKS, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH IKE SMART CITY, LLC, THE TOP-RANKED PROPOSER, AND, IF UNSUCCESSFUL, NEGOTIATE WITH SMART CITY MEDIA, THE SECOND-RANKED BIDDER; FURTHER, REQUIRING THAT THE FINAL AGREEMENT BE SUBJECT TO CITY COMMISSION APPROVAL. RECOMMENDATION It is recommended that the Mayor and City Commission approve the Resolution authorizing the Administration to negotiate a revenue-sharing agreement to install, maintain and operate digital kiosks with IKE Smart City, LLC, the top-ranked proposer, and, if unsuccessful in negotiating an agreement, negotiate with Smart City Media, the second-ranked bidder. The final agreement will require City Commission approval. The solicitation is currently under the cone of silence. BACKGROUND/HISTORY On August 25, 2021, the Administration received an unsolicited proposal from IKE Smart City, a sister company to Orange Barrel Media, to manufacture, install, maintain, and operate interactive digital media kiosks at certain sites throughout the City. The proposal included a revenue-sharing agreement with the City. Unsolicited proposals are subject to Section 255.065, Florida Statutes. The City has previously solicited proposals for digital kiosks. A summary of previous actions is included in Attachment A. The Administration conducted a preliminary analysis of the unsolicited proposal, including the proposed equipment, functionality, and potential revenue, and recommended initiating a competitive process, based on state law, to allow other parties to submit competing proposals for the project. On January 20, 2022, the Mayor and City Commission approved Resolution 2022-31989 accepting an unsolicited proposal pursuant to section 255.065 of the Florida Statutes and authorized the Administration to issue Request for Proposals (RFP) No. 2022-040-KB seeking alternative proposals for the same project purpose as the unsolicited proposal. 2 I Award Recommendation RFP 2022-040-KB Digital Kiosks (December 14, 2022) ANALYSIS • On April 12, 2022, the RFP was issued. The Procurement Department issued bid notices to approximately, 12,000 companies utilizing the City's e-procurement system, with 73 prospective bidders accessing the solicitation. RFP responses were received on July 15, 2022, from the following three (3)firms: HootBoard LLC, IKE Smart City, LLC, and Smart City Media. On August 10, 2022, the Evaluation Committee appointed by the City Manager convened to consider the proposals received. The Committee was comprised of: Kamal de'Shong, Operations Manager, Facilities and Fleet Department; Jose Gonzalez, Director, Transportation Department; Matt Kenny, Assistant Director, Marketing and Communications Department; Valeria Mejia, ADA Coordinator, Public Works Department; John Sandbrook, Chief Information Security Officer, Information Technology Department; and James Seiberling, Principal Planner, Planning Department. The Committee was provided an overview of the project and information relative to the City's Cone of Silence Ordinance and the Government.Sunshine Law. The Committee was also provided general information on the scope of services and a copy of each proposal. The Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP. The RFP established evaluation criteria for qualifications, technology and scope of services, and revenue.As documented in Attachment B,the evaluation process resulted in the proposers being ranked by the Evaluation Committee in the following order: 1st ranked — IKE Smart City 2nd ranked —Smart City Media 3rd ranked— HootBoard The following are brief summaries of the firms based on the information each firm has provided. IKE Smart City, LLC IKE Smart City has significant prior experience working with municipalities, including permitting, installing, and operating interactive kiosks in the right-of-way. IKE Smart City has installed over 250 interactive kiosks in 15 cities across the country. It has also developed and deployed a kiosk model specifically engineered to comply with hurricane-force winds, which has been operating successfully in Miami, FL, for over a year. IKE Smart City has also conducted extensive community outreach in every launch market so that the IKE program is embraced by residents, local businesses, and other key stakeholders alike. Some of the cities IKE Smart City has deployed kiosks include Atlanta, GA; Berkeley, CA; Coral Gables, FL; Miami, FL; Denver, CO; Houston, TX; San Antonio, TX; Tampa, FL. IKE Smart City has a vertically integrated team versed in all phases of kiosk deployment and operation, including project management, design, software development, manufacturing, construction/installation, content management, operations/maintenance, and advertising sales. Importantly, IKE Smart City has an in-house sales team that is singularly focused on securing premium advertisers for IKE kiosks. IKE Smart City also has an in-house product and software team 100% dedicated to keeping IKE on the cutting edge of technology and adapting the platform to meet the diverse needs of city partners. IKE Smart City is well capitalized and able to invest in the success of the program in Miami Beach and nationwide, with significant cash on its balance sheet, far in excess of what is required to execute and operate an IKE network in the City of Miami Beach while continuing to evolve the platform with new innovations. Additionally, IKE Smart City is supported by an 18-year-old media 3 I Award Recommendation RFP 2022-040-KB Digital Kiosks(December 14,2022) company with decades of the collective experience and strong relationships with blue-chip advertisers. Lastly, IKE Smart City has extremely positive relationships with all IKE network city partners, never defaulting on a contractual commitment. Smart City Media Smart City Media has put together a best-in-class team for Miami Beach with more experience globally and better results than any competitor. Sology Solutions (a minority-owned enterprise), Nanov Display (a female-owned enterprise and locally based), Ubicquia, Global Reach, and Enersys are all long-standing 'Smart City' partnerships years in the making that have been tested in high-profile deployments. Smart City Media does this because its experience shows that extensive technical competence is needed for success. Smart City Media are pioneers in the digital infrastructure revolution, having designed, built, and operated the pilot program with Mayor Bloomberg that became Link-NYC. Since its founding in 2015, Smart City Media has emerged with awards, contracts, and a powerful, transformative business model that is the center of the smart city market. The company has long-term kiosk concession contracts, including Kansas City, Dallas Area Rapid Transit(DART), the Washington DC area, and Jersey City, as well as the entire Hudson County, Milwaukee, the Chicago area, Louisville, Little Rock, and Fort Lauderdale. Smart City Media's Civic Engagement Officer Bob Bennett, who will help lead this program, is a foremost expert in the challenges and opportunities ahead - having served as Kansas City, MO's Chief Innovation Officer. KCMO was SCM's first of many substantial long-term concession contracts. Hootboard LLC HootBoard brings their state-of-the-art digital kiosk software platform, along with their experience in deploying kiosks for similar travel and tourism use across the country. The champion family of companies is comprised of three outdoor advertising companies, which bring the financial resources that make this project possible, along with 34 years of proven advertising sales that will be needed to support the kiosk network and provide a financial benefit to the City of Miami Beach. Hootboard is very aware of the differing aesthetics of the neighborhoods of Miami Beach. Some lean heavily toward historic architecture and the arts,while others may take on a more commercial vibe. Hootboard is prepared to customize its kiosk presentation to match the surroundings with the guidance and approval of the appropriate Review Board. The HootBoard platform gets information to people, where they are, whether it be via kiosk interaction, mobile device, or via the web. Hootboards units will allow people to obtain information in the manner that most fits their needs and expands the community's ability to engage with residents and visitors. FINANCIAL INFORMATION The resulting agreement for this project will be revenue generating for the City. While revenue considerations are important, revenue is only one factor considered by the Evaluation Committee. The other factors are the proposer's qualifications and the technology and services proposed. For an initial 10-year term, IKE Smart City has proposed an upfront payment of $1,000,000 and the greater of$3,284,916.30 (minimum guarantee) or 40% of gross revenues for•15 units, which the firm is estimating at$9,806,741.56 based on its ad sales projections. IKE Smart City has also proposed a 10-year renewal based on performance. For the full 20-year term, IKE Smart City has proposed the greater of $7,289,210.94 (minimum guarantee) or 40% of gross revenues for 15 units, which the firm is estimating at$25,711,569.08 based on its ad sales projections. 4 I Award Recommendation RFP 2022-040-KB Digital Kiosks (December 14,2022) Smart City Media has proposed a 20-year term with revenue being the greater of$17,580,442.00 (minimum guarantee) or 45% of net revenues for 15 units, which the firm is estimating at $39,555,988.00 based on its ad sales projections. Smart City Media has also proposed additional revenue based on additional technologies. However, details of those technologies have been redacted from Attachment D at the request of the proposer. HootBoard has proposed total revenue of$792,000 for 10 years for 22 units. It is important to note that the amount of gross or net revenues to be shared with,the City are based on sales projections provided by the proposers. The final financial deal is subject to negotiations. CONCLUSION After review of the submissions and the Evaluation Committee process, the Administration concludes as follows. IKE Smart City has nearly unanimously been deemed by the Evaluation Committee to have offered the best overall proposal (five out of six committee members ranked IKE Smart City as the top proposer). IKE Smart City has proposed 15 initial units at mutually agreed-upon locations, with a possible increase in units up to 50 as allowed by the City. IKE Smart City has the proven experience and vetted technology necessary for a successful implementation. The design of their kiosks provides a customizable and interchangeable cover that can be modified to create a unique look based on desired aesthetics, and the kiosk casing is aluminum, an important factor given the proximity to salt water. IKE Smart City kiosks are designed to withstand hurricanes. A benefit of IKE Smart City's proposal is that they have units installed and operational in the City of Miami,for which the municipal staff has provided positive feedback. Despite the positive aspects of IKE Smart City's proposal, I do believe there may be an opportunity for the firm to improve its revenue to the City, particularly in comparison to the revenue proposal submitted by Smart City Media. IKE Smart City's technical and revenue proposals are included in Attachment C. Smart City Media, the second-ranked proposer,,is well qualified and should be considered if negotiations with IKE Smart City are not successful. While Smart City Media did propose a stronger revenue proposal to the City, it is important to note that revenue was only one factor considered by the Evaluation Committee (the others were qualifications and technical/scope proposal), and the Evaluation Committee did overwhelmingly rank IKE Smart City as the proposer submitting the best combination of experience, equipment, technology, and revenue. Further, where IKE Smart City proposed a 10-year term with a 10-year renewal option, Smart City Media proposed a 20-year term, and several Evaluation Committee members expressed concerns with a 20-year term. Smart City Media's technical and revenue proposals are included in Attachment D. At this time, the Administration does not believe it is in the City's best interest to move forward with the proposal submitted by HootBoard based on the results of the Evaluation Committee process, including the low revenue proposal it submitted. For the reasons stated herein, I recommend that the Mayor and City Commission approve the Resolution authorizing the Administration to negotiate a revenue-sharing agreement to install, maintain and operate digital kiosks with IKE Smart City, LLC, the top-ranked proposer, and, if unsuccessful in negotiating an agreement, negotiate with Smart.City Media, the second-ranked bidder. The final agreement will require City Commission approval., 5 I Award Recommendation RFP 2022-040-KB Digital Kiosks(December 14, 2022) Upon the City Commission's approval of this award recommendation, contract negotiations will commence. Details relative to locations, quantities, compliance with existing agreements (e.g., bus shelter agreement), design, regulatory approvals, and revenue will be finalized and included in the final agreement presented to the City Commission. Applicable Area Citywide Is this a "Residents Right to Know" item, pursuant to City Code Section 2-14? NO Does this item utilize G.O. Bond Funds? NO Legi '-ive Tracki -: Marketing and Communications/ Public Works/ Procurement MT •� / AIA ATTACHMENTS: A- Prior Actions Relating to Digital Kiosks B- Evaluation Committee Rankings C-Technical and Revenue Proposal Sections- IKE Smart City D -Technical and Revenue Proposal Sections-Smart City Media ATTACHMENT A Attachment A Award RFP 2022-040-KB The City currently has ten static informational directories on Lincoln Road through an agreement with a contractor since April 18, 2001. This agreement currently is operating on a month-to-month basis terminable by the City, for convenience and without cause, upon thirty days prior written notice to the contractor. On January 11,2017,the City Commission directed the Administration to issue Request for Proposals(RFP) No. 2017-074-WG for Interactive Digital Media Kiosks. The goal of the RFP was to strategically locate interactive digital kiosks on Lincoln Road,as well as other locations across the City,to assist residents and visitors by providing interactive information on local restaurants and businesses,services, and transit, as well as providing a source of revenue for the City. On March 28, 2017, the City received proposals from Smart City Media,LLC;CIVIC;Smartscapes,LLC;Intersection Parent,Inc.;Sensity Systems,Inc.;and Orange Barrel Media, LLC. The Evaluation Committee convened on December 11, 2017 to consider proposals received. The Evaluation Committee process resulted in the following initial ranking of proposers: 1st ranked-Smart City Media, LLC .2nd ranked-Orange Barrel Media, LLC 3rd ranked-CIVIQ Smartscapes, LLC 4th ranked=Intersection Parent, Inc 5th ranked-Sensity Systems, Inc. At its February 14, 2018 meeting, the City Commission adopted Resolution No. 2018- 30196, approving the City Manager's recommendation to shortlist Orange Barrel Media LLC (" Orange Barrel") and Smart City Media LLC (" Smart City") for further consideration. Smart City and Orange Barrel were required to install a demonstration kiosk on Lincoln Road for approximately thirty(30)days to provide the Mayor and City Commission and the general public the opportunity to interact with and understand the functionality and size of the kiosks. At its July 2; 2018 City Commission meeting, following presentations from the short-listed firms and substantial deliberations and input from members of the general public,the City Commission declined to accept the City Manager' s recommendation to authorize negotiations with Orange Barrel Media; and, should the Administration be unable to successfully negotiate a contract with Orange Barrel Media, authorizing the Administration to negotiate with Smart City Media. Instead,the City Commission rejected all bids received under the RFP.At that time,the general consensus of the City Commission was that the selection and installation of digital kiosks was premature given the upcoming implementation of the Lincoln Road Master Plan and that the technology proposed was rather new and untested. On September 16, 2020,the City Commission approved agenda item C4M which referred to the Finance and Economic Resiliency Committee a discussion on interactive digital kiosks.The referral was deferred a number of times and was subsequently withdrawn on February 10, 2021 from FERC agenda. On August 25, 2021, the Administration received an unsolicited proposal from IKE Smart City, a sister company to Orange Barrel Media,to manufacture,install, maintain,and operate interactive digital media kiosks at certain sites throughout the City. The details of the selection process resulting from the unsolicited proposal received on August 25, 2021 are included in the Commission Memorandum. ATTACHMENT B • ' ATTACHMENTB Request for Proposals(RFP)2022-040-KB - 2 'i Low n Design,Manufacture,Install,Operate,and Kamal de'Shong —` Jose Gonzalez s Matt Kenny 2 Valeria Mejia John Sandbrook i James Selberiing `x Maintain'Interactive Digital Media Kiosks Y ATotagato ggr a�� g. _ Qualitative Quantitative. Subtotal Qualnatiye Quantitative Subtotal Qualitative Quantitative Subtotal QuaatalNa Quantitative Subtotal Qualitative Quantitative Subtotal QuaatatNo Quantitative Subtotal HoolBoard LLC 85 0 85 2 85 0 es 3 75 0 75 2 65 0 65 _ 3 75 0 75 3 76 0 76 3 16 3 IKE Smart City.LLC 91 0 91 1 94 0 94 1 90 0 90 1 85 0 65 1 as 0 as 2 90 0 90 1 7 1 Smart City Media 82 0 82 3 91 0 91 2 65 —0 65 3 75 0 75 2 90 0 90 t 1 82 0 82 2 13 2 w.i ow,.uew. Propwer WWI.Pol. (VA.er) HootBoard LLC IKE Smart City.LLC - • Smart City Media a o 1 • • • • • ATTACHMENT C . . - - .. .‘ ''''''• '-'44",:',,,,,z- / / , . / )19. 1 . f ..„„ , , , ,,, . ,......, . - , \ , - .. kkk_. zx ------- ------,---- 0" r 3 TECHNOLOGY & SERVICES ...% , '. . . ,,___ --- .. , - 7 , , .., ..-:-.-:=.-- . ..... „,..-. ,, ..... . ,-- .,, _.. ..-. _. .. z , ,...2 / " • '...-=--- ..." ' ,, , „. . •,._ . , --------- 1 1 . _.- ........... ,,- i '•/--. \‘, , _ • . , • iit . , ..„f ‘ 4 ,.. "" ... .., $$ ....,, , ,..., ........ 1. . t( , 3." KIOSK DESIGN 'I --Kt - .. i A CUSTOMIZABLE DESIGN I i - 1r,,gi • lip 'TEL STARK HOTEL IKE's elevated kiosk and interface designs reflect our commitment to add I.1 hi .��. to rather than detract from the surrounding areas.IKE Smart City takes great care to deliver a kiosk experience that represents a city's brand, - _ "_• �, �P}- a t offering many customization opportunities throughout the platform. 1�i • T� =:II _14+�.7. {_� i • ..► Extensive work in other cities has informed our approach to design. . We build on IKE's clean canvas by incorporating select design elements . - _ inspired by an exploration of a city's defining characteristics and landscape. ',nt- Keeping the aesthetics of the kiosks simple has proven to deter vandalism, z :r :r.•;tr• lf,,,.?, facilitate cleaning and maintenance,and drive usage among pedestrians who ,.„ , are drawn to IKE's on-screen interactive content. 1_ fit•I( it- �; yet (',; `Y '' 4i f.`. • !^�� ; "a' !rt... The concepts on the following pages were created to capture the essence of 4 ' ` ? �q, . d•§ j 4 '' Miami Beach. Final designs would be determined in collaboration with the City v ,ij o" . . V �� '" fey and other associations identified by the City. r 41414. t i MI AMI B E AC H ,, „.:7,,,„..... ...„ _ -- ,. :.fin . .„ .:.: ,,„ .:,..„...,...„ .__., .....„.. . . . �`, w fly i ;1. r.. '_�i Nk\ --1-.....,:.1 1 , „ . 4%Iii.. . — ,,,_. s, 0 0 0 , d 7r-1, Y s ti?: 4 it ► 1... til.1 I �; "'ram •- - ; r 1- I ` ' i. j I --�-• iff .:2022 IKE SMA: MIAMI BEACH RFP 35 tit 3. KIOSK DESIGN KIOSK DESIGN CONCEPT 1 INSPIRATION: ARCHITECTURE Miami Beach is renowned for its impressive collection of Art Deco buildings. Each OCEAN DRIVE one is uniquely its own with different forms,zig-zags, and chevrons adorning solid- BACKLIT WAYFINDING color backgrounds.This kiosk design uses a hard-lined geometric pattern over a soft I base color to reflect the distinctive architectural style of the City's streetscape. SOFT PAINT COLOR �-,. MIAMI BEACH (/Uefconfec lea 4 17,,, ,,`, , 4. , i*.44,1, :... i_ • - .. . , ,. .-,-. .;;Iat----,,, /: 1i IL: IMF _ • `�,,,.. A. ii. .,, , y.,r,"1 !fit A ,� ,� IJ .�.� ;;„j --- •1 r' \ �, � CITY LOGO 'MIAMIBEACH . ,,.(- ,‘ ART DECO CUSTOMIZABLE - '- 1100° GRAPHIC PATTERN COLOR KINETIC K LIGHTING —....... ..T.— 4iimm,-Awillilli 2022 IKE SMART CIT MIAMI BEACH REP 06 f........,....aftie5.••• — , /•/,,l,..-_ ,,• /1...., ,t .. .., . .. ,. , . ,1 . • 1 _ II., ' ' : -I' .• ,I ./: :-,.,,,,v, itg_ 4„ ,,,f,,1 Espanola Way .- . ....„-- • . 1 . I I •... II i. ... ill II 1 '; —fr./ 1. ....'••' • 40 • I ' 1 11 fill .., , 1 41, ::•;11r\ .1' ' '-'''''\„Ir..' . 1 . " I;...;t4‘,. -• ' 1 I It .111 --- R -'7,' ' ' r /0' , ,, . , . , ' ------____ r ''--•-',„ '-''i I ' '- '/Pti 1 -- I I . •" ,-..... 17 . - di ._. I , . . - —, .... -4 .,----- -- - , . ,...... mpr- ... ATOM' t .,. ....._. 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' ' •:.• -.. _,,,r , ,....______,_ ... .. __ _. _ %el..olir • ' "., i • - .reera ------_,-, ".-4--- : it v ii, ''''' ,041 • 4- , z:: , .1._ .. _ . ...._ ........_. . . . _. -.3,,,or ' . - '' -.'-,'•4'. , 7.i*', ...' pto to, . • . : , , _, 1, ._ -- HT. ----iiiittri i . ....._ ,,...„.......,-...„...._ ,. .. , ... . .__ . .... • ,, _ , , ---........_______ . ,-,„...z. . -. -.:.•.•.. - .----... . ..,. .., . ...: -, . .. . . . .... .., ..-. .. , -. .. --.. ... : ..----. WASHINGTON AVE & ESPANOLA WAY -.___.. .......... cou ... CONFIDENTIAL& PROPRIETARY-C0111101e1$1,11*TS- ` 2022 IKE SMART CITY,MIAMI BEACH RFP 37 • , , 3.' KIOSK DESIGN KIOSK DESIGN CONCEPT 2 INSPIRATION: PALMS Towering palm trees are a beloved hallmark of Miami Beach.They line the streets OCEAN DRIVE and dot the beaches,weaving a canopy of leaves across the City.This kiosk design BACKLIT WAYFINDING , `z takes cues from nature and uses a tonal pattern of palms over a neutral paint color PALM-INSPIRED (V to seamlessly integrate with the landscape. DESIGN APPLIQUE ;:. , -, 1ikiiii. MIAMI BEACH OefeenfeS Pet( 'III �t s if- -4 # r,aI yR .! ,y t ' � aw VV �� / _ ( 11t �r�r 1 / `a, ' , 4! ,�, f F? .._... -— -.� RR1 s N �' Lire • f 1 :` ``� ,h II ,�7' '-' , ' t ' 1' .4 ,I^awl, Is 1 . r. y '•< CITY LOGO BtHCt.. f ii W " _- .!, � "a�a��1 ,; :p § � —' CUSTOMIZABLE P, :it." .B.;.,IiiQ . 1 %.1 NEUTRAL COLOR KINETIC ' L' - -- '' PAINT COLOR LIGHTING .t Ry a..' +N R laid- ., r •93 . `3. , 2022 IKE SMART CIT r MIAMI BEACH PEP 3E ,,,..:1,. , •,, .t: ,.,/,';',',,'•,,,`,;•-•,,,,,t•••,•,.-...,.4.k\ ,:tv . /g:',„\AN, ,,,,,,, i.;i4...• .;,,d4';'. • iii•ii./ #4,' i ., , ff,,, ,,, , .. ,,. .‘,. 1„0, ': . -- q,,,..,1,'., ,,,..-,, •I' ''01 At, ." • S.. 1 . n : .‘\\ • '•;r\ '... )\'''.'' ! kiii , ,... ,,.;,..,,,,,..,:...,., „fp; .s.-.. ,,,,4.:,•,,• .., ,, , •i.% „,,, . ., Ili ' 11111 - - \\...F,,, %. :.'44''.,;, -....,, .., '.=-iv. , ••••4 40 .1.incoln Rd Mall " '.'k!..' ;,•••4;/ . --,'• .., .., re, " .,.,. .'‘..; ,'S'f•'7,'\ .ge% i. , ,v. . . , .- - e i - , z,: ..1 .,,,,i Irk , ___—..—. n,„.,;;••••‘....,;1 ' :''•,,,:-.s.,.:, I,, ,.• N • 0 7 ' /- z ..: 1 1: •• - ..5.'#,,,,,i,f?1,..:::.',.•• • 1 k I • ,-; - -- • . —._ , • -4.--,,:,1 , ,:„.•• ,'._. —' ,..., fi . , --- --- -- ,•=, .• - _ r,-, .. .. 1,.. _ . • - ftl .- , . 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',v.'," ".."7,....:-_---_•. :-_-- -‘,#-_-e, _ '..,, ''' 1: r. :-. ,,," ,,...,. 1 \ -.. - ...... t ::76'4 -4i,-"If,..'' , ',.1\11lIf21.', I.;.......- '•, ,-. - ;'''' ''','", ''- -,...-. ---'' .,,,,,,,,. \ ......a.,4. . -,M . 1.7' • .•-7;'6'-';', - .... - , \ .1/4_ . irtiorekH,Nt. ., 1..-- , _ - . -..- ... . . , ----. . . . . .. .. , ,• . ' _ . - •. . _ • ',- .0.k. •,,er.„ - -• 7,, ''' ' - - • , . • . ..,.. 4 . 1, ' ' •' 9,_ ,.... -..i, - .. . .Al- -' , ,. ' . '4'" ....ii: . ''• . . • : 1,:: : - - ''.- - -;--- .,,,,,0" ,. . , .. •, - , - .., . 4..i.,.. .- . . ..‘, . . . . . - . ' • ,, 6.- ' . •.....dillak, . . . . •.-.. .41111‘ . .- -..-- -.'•':'........--.:' • • . 'IP ...., . ' ... ...-- . .- • , -. . .. __. \•. -.•. •. .,.....- ,..-.„._ . .. . , ult. ., .... k..', - • -,, _ . _ „ r , ? ' iej • - - . ...,, • e Fihri. ..,,. . .,... LINCOLN ROAD MALL & PENNSYLVANIA AVE ,. ... _. .,.. ... . CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS . 2022 IKE SMART CITY I MIAMI BEACH RFP 39 .,, 3i KIOSK DESIGN KIOSK DESIGN CONCEPT 3 INSPIRATION: WAVES Miami Beach is known for its soft white sands and crystal clear water. Beaches are a OCEAN DRIVE defining characteristic of the scenery and a fundamental part of an outdoor lifestyle BACKLIT WAYFINDING that draws residents and visitors to the area.This design pairs a light,clean paint OTOUCH SCREEN color with gently curved lines that mirror the rippling of the ocean to capture the City's urban-seaside vibe. MIAM BEACH Uefcentc: e« z r WW • Nisml..1 iggf.--.. ,---.2.r.,... ..,, .. • . , , • 4, TrT_ T T, _- _ —.� t T d o _ "F_ * :v ` I�i - - WAVE-INSPIRED � \ • --�--,- DESIGN APPLIQUE _— + ,MIAM.IBEACH _ ys� .. -. '^'�4", CITY LOGO CUSTOMIZABLE LIGHT, CLEAN COLOR KINETIC PAINT COLOR LIGHTING ikemr § 2022 IKE SMART CITY'.MIAMI BEACH RFP 40 ?1 KIOSK DESIGN •_ _ 0ti1' •-4- ,..- HOME SCREEN APPLICATION DESIGNSoitio, i ;.,,,�: ` . When a pedestrian touches IKE's screen,the interactive application dashboard appears.IKE j� . �.: i 1' v\ Smart City offers a choice of three application design collections.Each engaging collection offers unique opportunities to customize the look and feel of IKE's home screen.This flexible . .., . �; f , approach allows our city partners to choose the design style that works best for their kiosk .=11 f �\ initiative and brand.Customization opportunities differ bycollection but include: /i��, pp /o ? ► , Accent colors _ �� ► Fonts I, / z_-.__ ► Select application tile icons ► Dashboard welcome message ~ ► �Local weather and time / iC.\\, - _ / .. ,' 41 ' --- , t .' - __ - .146. /4, 6,.11(/ , _ -)///1,1:1.,,,‘ : , ,,,,,,,, . ' �:i\ '' ,,, tii, ,....,. ,11,,kk .... l 2022 IKE SMART CITY I MIAMI BEACH RFP 42 3.1 KIOSK DESIGN HOME SCREEN APPLICATION DESIGNS (coNT.) COLLECTION 1 Clean and slightly transparent app tiles layered over a colorful stylized backdrop OCEAN DRIVE inspired by City surroundings to bring the screen to life in a unique, modern,and unexpected way. �"�`A`E" IV�IAMIBEACH y ;6 it's currently 82'with clear skies O 932 am Z LOCAL WEATHER 341 GOOD MORNING,MIAMI BEACH LOCAL TIME ci . .j... PERSONALIZED I Ill GREETING GOOD MORNING,MLAMI BEACH it �� W o 4 b I b 4. � WI pOi t BEACHES+ ---,, 0- EAT*DRINK GET AROUND PARKS MIAMI BEACH 'T BRAND FONT s i,' m•aww s«a 3 D �� V 0 Is Its ' DO . ARTS+CULTURE SHOP SAFE SHELTER y • BEACH-INSPIRED BACKDROP r'+ • Ilr—rllYl' 101 likROTO BOOTH CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS ?.2O22 IKE SMART CITY MIAMI BEACH RFP 43 3.1 KIOSK DESIGN HOME SCREEN APPLICATION DESIGNS (coNT.) COLLECTION 2 Sophisticated but playful iconography created with a customizable color palette and OCEAN DRIVE integrated City brand cues are grounded in a clean,neutral background that showcases the eye-catching app tiles. !BEACH CUSTOMIZED COLOR PALETTE I y 5iA/ Y : �eeemec 8u tU i 9,31 am , , , z LOCAL TIME ■ B EACH LOCAL WEATHER 3 ;;,, ..ae 4 PERSONALIZED r >1. GREETING } , 3 W i ' i • 3 1 i !ram J 101 I .ai EAT•DRINK GET AROUND BEACHES•PARKS 1 I I CUSTOM ICONS 1 z• i R..e. ft -- - e ARTS.CULTURE EVENTS SHOP • MIAMI BEACH x' 1E "ON BRAND FONT , ,.NRT.R WMMI S I. i!)w/ NIIII gale A. ACTIv1TIES SURVEY SAYS SOCIAL SERVICES b CUSTOM ICON iJ ' PHOTO BOOTH EXPLORE CIVIC RESOURCES e A Ey. ARCADE TOR BOARD SAFE SPIEST!R CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS €2O22 IKE SMART CITY I MIAMI BEACH REP 44 3.1 KIOSK DESIGN HOME SCREEN APPLICATION DESIGNS (coNT.) COLLECTION 3 This suite of application tiles is designed in a City-specific signature style and OCEAN DRIVE includes select"Easter Egg" icons inspired by local landmarks and destinations woven throughout the collection. , a ART DECO-INSPIRED DESIGN ¢ N\I! " v BEACH Jg U tl It's currently 82'with clear skies O 9:32 am•- Z LOCAL TIME `j GOOD MORNING,MIAMI BEACH It. « LOCAL WEATHER PERSONALIZED 4 gn•,.Mawal.r E'r %� GREETING GOOD MORNING,NAM!BEACH I.a I g -43 Q LS / ART DECO ® I I�I/F •IHIHIII 101 1®� I ,i='�_� WELCOME CENTER '.�.. BEACHES L PARKS EAT•DRINK ARTS•CULTURE 1 riN t_i r_ ci1/4, Or MIAMI BEACH TROLLEY _, SHOP GET AROUND MORE MIAMI BEACH BRAND FONT -BEACH FAIRWIND HOTEL I . :il i' i I MO] :0: § 6, STAY PHOTO BOOTH SAFE SHELTER CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS _2022 IRE SMART CITY IMIAMI BEACH REP 45 • _., -. f •V .. THE SHOPS AT 4 tt 32 PROVEN TECHNOLOGY MIDTOWN MIAMI I 1 IKE KIOSK DEMONSTRATION Ay' 014 ; WYNWOOD The IKE Smart City team would be honored to host the City • •• WYNWOOD WALLS 0 • Manager, Mayor, City Councilmembers,and/or City staff for . N.. a demonstration of IKE's functionality.We have over 30 live a COLA PLANT I kiosks in Miami and Coral Gables,as shown on the maps on this 4- • h — ` TRES ART s�: page.With fully functional kiosks dispersed throughout Downtown ,- , . I 'I-. .-., Miami,Overtown,Wynwood,Brickell,Coconut Grove,and Coral f • Gables,we can have one of our Project Team Leads meet at a I convenient kiosk location for a live demonstration. VP TOWN SQUARE , • ;EMBRACED BY THE COMMUNITY V[KETIAM CAW The IKE model proposed for the City of Miami Beach is the same Click to learn how IKE is supporting Miami communities. as the model that is installed in Miami,however,the paint color, r 1_ MACARTSUR CO cabinet branding,and on-screen content would differ. OVERTOWN CORAL GABLES •'• PEREZ ART MUSE( MUSEUM • • FX ARENA CORAL GABLES The City's experience with IKE Smart City is that they RENAISSANCE ' ... l are responsive,creative,professional,anddiligen.' PONCE CIRCLE PARK AT THE GABLES j DOWNTOWN t MIAMI about meeting the needs of the City its neighborhood CLUB OF KNIGHTS HISTORYMIAMI 4 BAYFRONT PA 1 ' MUSEUM associations.and its residents. tt 9s3 .. ,� .... ._. f MAYOR FRANCIS SUAREZ CITY OF MIAMI t SOUAVEAST I G LES ' i SHOPS AT MERRICK PARK COCONUT - GROVE • BRICKELL BRICKELL ��.� BRICKELL BRICKELL ° • "4? t • • - KROMA GALLERY > >_ ,;\\ 3.6 MILES NORTHEAST at`"* .\‘ •,...-. ' W022 IKE SMART CITY I MIAMI BEACH RFP 46 3 3 COMPLIANCE , <��.,,p. y " .t4?y" - ,-g g• ,if,,1 Il •.y. ., ., i`Y ';`r'G� 'v - -., ,.,%;�,t 1,< -.N "�`;0- of•41 ;fir _ I. 3ry ' �• :� EXCEEDING CITY REQUIREMENTS �1Wy, 1 t. •r Y Q. ,ip r ,.V ` 4.•z ' ' - ii ,�s■ 4`' , w'�: ► The IKE kiosk has been designed to comply with the standards set forth r 4 ' x;+ L - W, ,� ' ,. :.. - ,, z, . •. # •a *" -, in the Florida Building Code as well as in accordance with all applicable - a ,,z• r `"''.' `� ■ a } safety standards, including UL 623684 Audio/Video, Information and t 11i , .. Communication Technology Equipment and UL 2361:Custom Built Kiosks 4L a '` •• ga�� EL'LAVE """" y '' i and is able to be field labeled to show explicit compliance. ' 'i ,.� � r..;sRr , ' -mat '' ' ':. .4.,:1) , (� 1 OTOUCH SCREEN t s ;',.'..,-*:47:,- }, F y. ► Kiosk equipment is installed in accordance with the National Electrical "r :*„ .• Code(NFPA70)and appropriate supervision from the local AHJ. `r • W -..,f4 I..- The foundation and kiosk superstructure have both been engineered to k withstand an ultimate wind speed of 165 mph to comply with FBC 1620.2 r ;� � Risk Category I for high-velocity hurricane zones. *z4-!«�, • of , .�l 4Jr 14f . ... 7 40 1 carik ......_ _ ,. im..,- 1 .1 'i, '.`91 iv,--1 , . _ , A 1,A ' IhMIAMIDDA " . '":„7„. 16.,_ .....__ _ -4- ike MIAMI. FL CONFIDENTIAL, & PROPRIETARY — CONTAINS TRADE SECRETS -2022 IKE SMART CITY I MIAMI BEACH RFP 47 3.4 MAINTENANCE KIOSK SPECIFICATIONS HARDWARE DESCRIPTION IKE Smart City invests heavily in IKE's design,engineering,and PHYSICAL • Size:(H x W x D)99.5"x 37.5"x 12.5" manufacturing to deliver a superior product that sets us apart • Weight:832 lbs • Required sidewalk area:74"x 76" from the competition. IKE is fabricated with premium hardware • 74"x 36"level area on both sides of the kiosk is provided in compliance with to ensure performance and longevity in all conditions. building codes CONTINUOUS INNOVATIONS POWER SOURCE • 20A©120V/15A A. 240V • Max power consumption 1920W Ongoing investment to optimize the IKE has resulted in recent • Connects to new or existing metered/unmetered utility service as needed,fed from improvements: underground in the sidewalk • Evaluated to UL Safety Standards by a Nationally Recognized Testing Laboratory(NRTL) I. Improved design with slimmer body and universal electrical inputs create more flexibility in site selection TOUCHSCREEN DISPLAYS • Screen size:65" • Viewing angle:(H x V)178°x 178° ► Innovative ambient air cooling • Screen type:IPS LCD • Direct LED backlit • Resolution:1920 x 1080 • Brightness:4000 nits,auto-adjusted by ambient ► State-of-the-art remote monitoring of each major electrical • Aspect ratio:16:9 light sensors component,down to a screen level for individual kiosks • Active image area:56.2"x 31.6" • Supports polarized sunglasses ► Auto-dimming glass screens adjust based on amount of INTERNET CONNECTIVITY • Wireless Access Point for free public Wi-Fi light during the day and night without manual intervention • Hotspot within a 75'radius • Connectivity provided by mobile modem,LTE Advanced with SIM-based auto-carrier BUILT TO LAST • Fiber optics possible but not required ► Evaluated to UL safety standards STANDARD/OPTIONAL - Standard configuration:Two integrated video cameras for novelty use in ► Withstands extreme weather conditions CAMERAS Photo Booth application ► Resists graffiti • Optional technology:One emergency call camera and two security cameras with a DVR recording system ► Parts protected by manufacturer warranties OPTIONAL EMERGENCY • Emergency call button with an integrated cellular connection module connects to local ► Minimum kiosk longevity of 10 years CALL SYSTEM emergency authorities when pressed • Integrated speaker provides two-way audio communication and pinhole camera allows I. Screen monitors and computers replaced every 5 years, emergency services to see the caller and surroundings as needed ADA COMPLIANCE • Minimum touchscreen height(ADA enabled)=15 inches ► Various components such as modem and media players • Maximum touchscreen height(ADA enabled)=48 inches replaced every 3-5 years,as needed • Side reach maximum(i.e.footing-to-screen distance)=10 inches • ► Modular kiosk components can be replaced as needed Leading edge of protrusion less than 27 inches without needing to replace the entire kiosk CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY'MIAMI BEACHRFR 48 3.4 MAINTENANCE „r-" RESILIENT KIOSK DESIGN ,..; IKE has been designed and manufactured to withstand even the most extreme ° ° I weather conditions.From triple-digit heat in Tempe and hurricanes in Miami to �.� _ E POR_, 1 y,� y, r freezing conditions in Cleveland,IKE has been designed and manufactured to ' a . e . operate in all climates. a -I • - rig ► Corrosion-resistant for a minimum of 15 years - ii , ��__ r Dust and water-resistant to a rating of IP 56 I - 'I ► Shatterproof tempered glass doors laminated with optical clear resin -`" ► Operating temperature of-20°to 120°Fahrenheit and 5%to 95%humidity V --_ ✓ Withstands direct sunlight up to 300W per square meter of solar load lei.w - ‘ - ► Rated to withstand hurricane-force winds of up to 165 mph (including glass r,„,. r 4 ""� and foundation) TEMPE, At i► . r Flood sensor automatically powers down the system if water line reaches 18" Wit,. A ,` ¢' J t.ii from the base of the kiosk rj C . TEMPE, AZ 47. r �' G ' s . w •' Tempe is one of the most extreme climates in the country,with average high r, 'I � �r-r ' .-. �� „�' f l temperatures of over 100°F in summer months and dust that blows in from the j, �` AVE k f desert.Launched in 2020,Tempe's IKE network has proven to thrive in even these ;• ,� r "lid.,, U 1 " EARNUPTO I'. 04 L4:-...- 'harsh conditions. ,,�: � °- I 8.O5%APY�1 r� #`� T 7' -`'k : kfar► III 7�. , 'MIAMI, FL f.3 r : r �� ---• , a. - - . IKE Smart City has delivered operational excellence since launching in Miami and Coral Gables,cities that experience high temperatures and humidity,as well as a - susceptibility to annual hurricanes and other extreme tropical storms. _ m p `.�_ 1A;;;._. ...,•• '" T f . -'"" —_,.. ---1-r:Siiii. '--• - _ r _ _ ' MIAMI' F 2022 IKE SMART CITY I MIAMI BEACH RFP 49 3.4 MAINTENANCE OPERATIONS & MAINTENANCE Keeping the IKE network in exceptional working order at all times is our priority.Not only does the appearance and operation of the kiosks represent the City of Miami Beach, but they are also key factors in community acceptance and our ability to secure advertising sales.IKE Smart City utilizes robust tools,follows clear operational processes,and employs a skilled team of remote and in-market resources that we hold to the highest standards.We are immediately notified of any issues through our remote-monitoring system,onsite team,or 24/7 1-800 number.While unlikely,in the event of an interruption in service,the City will be immediately notified by the IKE Project Team Lead. REGULAR MAINTENANCE REMOTE MONITORING In-Market Field Technicians IKE Software team Frequency—5 days per week, 1 weekend day Frequency—24/7 Inspection Outages System testing Intrusion detection Cleaning and disinfecting Troubleshooting Photocatalytic nanotechnology coating application P. System overrides Paint touch-ups ► Software updates/upgrades Minor repairs ► Escalation of issues if onsite support is needed Escalation of issues if additional repairs are needed ONSITE COMPONENT REPAIRS AND SOFTWARE SUPPORT Regional Technical Supervisor Frequency—Initiated within 24 hours of notification I. Troubleshooting Internal component repair or replacement(e.g., computers, lights) ► Larger repairs or replacements(e.g., monitors, doors) CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS .:2o22 IKE SMART CITY IMIAMI BEACH RFP 60 P M 3 4 MAINTENANCE a • i "t sr • ART BASEL MAINTENANCE PLAN -1 ..• , _ ___- To provide additional support to our dedicated In-Market Field Technician during Art ; ' • y •' �w 4. ; •k. Basel,IKE Smart City's Regional Technical Supervisor and Director of Operations will - "* �'• • r .� r be in Miami Beach beginning one week prior to the event through 48 hours after the iirt'• �.y`�°�• ' ' • : j event.During this time period,the following will occur: .''?'. c ', < ii r Enhanced monitoring and functionality checks • fl -• a' r // if'', i • + ., f NW 24TH ST Units cleaned twice daily 4 r fir:" / • frh.• ,'1'. ©TOIICM SCNEEN S..�Y - �, '� ; r Onsite team on standby for 24/7 support and/or repairs }� y, �`� (�' .-•N -I ' ' I 44 k,` Mtn ART MUSEUM MIAMI '�•Ih I R y'T � In addition to our 1-800 number,the Regional Technical Supervisor and Director of {, , ,_,r I ° . M I A M I ' S ` ir` a" 47, FLAGSHIP Operations will provide their direct contact information to the City and other key 4'r, �' A�.1lWS�tal1 I e`;, stakeholders. x :''s 4 t f^ > '•p 4 IKE Smart City will follow these same protocols during future events of similar scale. ' ; f• ��-� iI I' , , 'Ill' 1 .. 12 _ II f :- ` .., , j o� ` _ .�1 `� 2 OP/MrMMM IRAMI I N*LO lc + , �' �1, !� '1 ' ' e4tII / - � ./� NI , ate 1 / 4 .. . . S ike— le .' ' ,. — , ,.., - l' '' _ MIAMI, FL - . ,• , c2022 IKE SMART CITY I MIAMI BEACH RFP 51 4: , 3 4 MAINTENANCE J �. /. ,,,y ! HURRICANE PROTOCOLS r ► Protocols are activated by weather predictions and hurricane forecasts as indicated by(PAWS ► Preparation begins approximately 3 days before landfall depending on the size of the IKE network • j . , v. In-market Field Technicians reinforce both sides of each kiosk with layers of plywood a ,;i': ,, .ii V -K /... 11/....:- if I I i ► A thick waterproof cover padded with an inner layer of anti-scratch felt is then added and secured with a padlock ► A back stock of supplies and parts are stored in-market - -��- • ► Remote monitoring software automatically alerts our team to problematic kiosk behaviors and . :' j --,�hv r -- flood sensor triggers --°'`a`� ► Kiosks are checked by our Field Technicians during the weather emergency as public safety allows . . 7 j l y4"- :9'''* i CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS ,2022 IKE SMART CITY;MIAMI BEACH RFP 52 3-4 MAINTENANCE ' ,' ti r, SECURITY & ACCESS N1"ST AVE . - IKE is a well-protected platform that has never experienced a data breach.In addition to a i Mom."�, _%O TOUCH SCREEN protective hardware components,our Software Engineering team uses the Center for ;_ Internet Security's"Top 20 Controls"as guidance for our security framework. _ I WELCOME TO HARDWARE , ► Kiosk is constructed with laminated shatterproof tempered glass touchscreens U 15...". !tpii ' ► Corrosion-resistant aluminum cabinets are secured with built-in industrial grade n y tamperproof locks - " ' 0 '�► An interior door with an integrated secondary port requires a customized hex key to W gain access to IKE's computers and other internal components / .i SOFTWARE .-_„ .�. fr Server software is hosted in secure data centers, primarily Heroku and AWS, and databases are backed up daily ► All communications are encrypted over Secure Sockets Layer(SSL)connections ?— { ► OSSEC,a Host-based Intrusion Detection System (HIDS)prevents hackers from = = accessing our infrastructure,monitors the system,and alerts our team to vulnerabilities a i and intrusion attempts in real time _ r / i' i WiNiv I IIIMIAMIDDA r ,: ► The team also uses GitHub security alerts to flag potential vulnerabilities and check l _ ,r " 1 — �- the Common Vulnerabilities and Exposures(CVE)database daily * .*` __ ► Daily kiosk logs are sent to a centralized server where they are monitored for , e ' - .. I�MIAMIDDA problematic behaviors by IKE Software Engineers A. t•ra f" 4111 ;x :ram} ► Access to software and services is strictly controlled with credentials managed in LastPass and two-factor authentication I • ► The Operating System,frameworks,and other tooling are kept current with the latest r lji" f. • rir — versions as driven by security vulnerabilities updates • •:' r° sk I @ - _ • I. Impartial third-party vendors regularly conduct security audits with penetration testing ;" - iv-t _ to further inform our practices 3 MIAMI, FL CONFIDENTIAL & PROPRIETARY- CONTAINS TRADE SECRETS • - - 2022 IKE SMART CITY!MIAMI BEACHRFP 53 3.5 FUNCTIONALITY PLATFORM FEATURES AND BENEFITS IKE's features and functionality on dual-sided touchscreens will provide an effective two-way communication platform that enables the City to continue improving the lives of Miami Beach's residents and visitors. QESSENTIAL & EMERGENCY COMMUNICATIONS CITY & COMMUNITY CONTENT IKE is a highly visible medium for delivering important information and • IKE's interface provides space for cities,BIDs,and DMOs to deploy coordinated messages from multiple City departments. custom promotional content. ► Allows for the immediate broadcast of emergency messages and ► Application content showcases the City free of charge critical updates One of eight panels in the ad loop and any unsold space is ► Automatically displays severe weather notifications and AMBER Alerts dedicated to the City at no cost ► Platform for public service announcements such as road closures and ► Customizable"Poster"application on IKE's home screen is scheduled maintenance reserved for the City ► Optional emergency call system to improve public safety ACCESSIBILITY ECONOMIC DEVELOPMENT IKE is an inclusive platform that is 100%ADA compliant and provides /\,/ The IKE platform promotes area businesses at absolutely no cost additional accessibility with the touch of a button on the home screen. to business owners. ► Wheelchair accessibility tool repositions on-screen content to lower reach ► Free interactive directory listings drive awareness of area businesses ► High-contrast mode and large text mode for low-vision kiosk users ► Integrated wayfinding drives foot traffic to increase sales I. Braille plaque directs blind and low-vision users to mobile IKE experience ► IKE listings are based on proximity according to distance from the that works with the native accessibility features on mobile devices kiosk,and paid placement is not allowed 2022 IKE SMART CITY MIAMI BEACH RFP 54 3.5 FUNCTIONALITY PLATFORM FEATURES AND BENEFITS (coNT.) 9 WAYFINDING DATA & ANALYTICS IKE's robust transit and trip-planning features provide information IKE delivers valuable data and analytics so cities can better understand about different modes of transportation available to pedestrians. pedestrian traffic and kiosk engagement. ► Includes multimodal public transit locations, mapping,costs, r Aggregated and anonymized data is never sold to third parties arrivals/departures,and wheelchair accessibility r Collects pedestrian counts, dwell times,engagement,and most used apps • Trip-planning filters enable customized point A to point B travel itineraries ► Configurable reports are accessible in IKE's CMS r Real-time data feed from Transit covers all local transportation options including first-and last-mile solutions +l AIR QUALITY T IKE supports environmental initiatives with sophisticated air quality monitoring. e— PUBLIC SURVEYING ► Partnership with BreezoMeter,a leader in the field of air quality IKE provides municipalities with a simple and effective way to solicit measurement feedback from residents and visitors. ► Accurate real-time surveying of outdoor air pollutants down to a street- ' Survey Says application is dedicated to the City for custom surveys level resolution ► Citizens get a platform to share opinions with City leadership ► All collected data is in IKE's CMS for customizable reports and tracking of climate indicators ► Real-time results are accessible in IKE's CMS 41 MOBILE & WEB EXTENSIONS ® SYSTEMS INTEGRATION �� IKE is compatible with smartphones,and users can send kiosk IKE seamlessly integrates with City systems and content management content to their mobile device for a seamless experience on the go. platforms to receive and distribute data. ✓ Applications include integrated text-to-phone and QR code features ► Accepts content feeds via secure APIs and external URLs ► Transferable Directory listings with destination mapping enable one- ► A multi-tenant CMS allows content uploads and manual input,if needed step navigation ► Able to lead users to web URLs for additional information, mobile ticketing,and purchases .2022 IKE SMART CITY I MIAMI BEACH REP 55 3.5 FUNCTIONALITY PASSIVE MODE ".;6 �' "H CONTENT SIZE:56.2 X 37.6"wi I t: ' - TWO MODES OF OPERATION r r'� The cost of the IKE program,both initial capital and ongoing expenses,is borne entirely © ,i j•. � I by IKE and is recouped by paid advertising revenues.In addition to paid advertising,IKE s •-- --- also displays City,community,and interactive content at no cost to the City. fl_. , t' /�'� i ," ;', S�A11TA'IVE, ", (M -- The kiosks are placed in highly visible intersections with frequent pedestrian activity i """°"' __�f t to ensure maximum impact for advertisers and the highest level of kiosk usage. .. �i1 Accordingly,IKE has two modes of operation—passive and engaged. ,r, " *, - - �' I)HNZ y PASSIVE MODE ' oyi / I This is the default mode of operation.When a pedestrian is not engaging with IKE,the � � $�, entire screen is occupied by a 9:16 portrait layout showing a loop of City,community, art,and commercial messaging. MIAMI. FL •ENGAGED MODE When a pedestrian touches IKE's screen,the content loop resizes to a 16:9 landscape = layout and the interactive application dashboard is displayed. -ENGAGED MODE ..ENT SIZE !d H X 3 i -' ,.{, t NW 26TH ST t �, Ill s �; /• w - , . • ,.. ' , .'- :.-::'.'12 ,21:.'._ i t — . Lk. ''.* ...t C fpL ,, -. .; MIAMI, FL 110 - _ , -I MIAMI BEACH RFP 56 3 5 FUNCTIONALITY ENGAGING USER EXPERIENCE With constant access to touchscreen technology,users'expectations of digital technology are high. For this reason,we began development of IKE OCEAN DRIVE with a foundational belief that the user experience must be as polished and intuitive as that of an iPhone or Android device.IKE is immediately familiar Iv!° to any user of a smartphone.Simple touch gestures activate the system and provide everything a user needs,all in one curated place.We have invested MIAM�BEAC H more than five years in the development of our software,which provides our ORGANIZED (L}C(Cf31heS yew partners with a product that's instinctive,smart,and engaging. z RELEVANT 9 TUi INTUITIVE • I One of our main goals is to reveal the best Columbus has to offer to visitors C U R A T E D and residents alike. With IKE deploying across our city we now have a major �I platform to promote events and help guide discovery of local restaurar shops,and unique things to do. The City of Columbus has so much to c- RESPONSIVE and the IKE kiosks are one more way we're bringing that to life `V h 16.1 • KARI KAUFFMAN,CTA INTEGRATED • t, n VICE PRESIDENT.DESTINATION EXPERIENCE EXPERIENCE COLUMBUS �. . CUSTOMIZED • • 2022 IKE SMART CITY I MIAMI BEACH RFP 57 35 FUNCTIONALITY INTERACTIVE SUITE OF APPLICATIONS The interactive kiosk experience starts with an easy-to-use application dashboard on IKE's home screen.The engaging suite of applications has been thoughtfully designed to equip each user with all the tools they need to explore,discover,and navigate the City. ®l .• . III -2- 4.. goimals Ilk EAT+DRINK EVENTS PHOTO BOOTH GET AROUND EXPLORE JOB BOARD BEACHES+PARKS SOCIAL SERVICES Gives plenty of Highlights everything Lets pedestrians Provides multimodal Allows a user to Provides communities Helps people enjoy Improves access to options for hungry and going on in the City take fun selfies and wayfinding,trip search IKE's content with easy access to the sunshine at support services and thirsty residents and with up-to-date event send the pics to their planning,and real-time using keywords for a local job listings and outdoor destinations resources for visitors to satisfy their listings and integrated smartphone. public transit list of relevant results. employment around the City. communities and cravings. wayfinding. information. opportunities. citizens in need. l Le/ .• II 00IIIII ARTS+CULTURE ACTIVITIES SAFE SHELTER CIVIC RESOURCES SURVEY SAYS STAY ARCADE SHOP Showcases cultural Highlights things to Directs those without Makes it easy to get Collects citizen Lists a wide variety Entertains and Entices shoppers to destinations and do in the City across homes or a safe place important things done feedback on questions of overnight engages pedestrians spend at local retail activities for those a wide range of to stay to facilities with listings of created by the City. accommodations. with a fun and easy- destinations. looking to experience interests. offering beds and municipal buildings to-use video game. the creative arts. other services. and services. 2022 IKE SMART CITY I MIAMI BEACH RFP 58 3.5 FUNCTIONALITY DIRECTORY APPLICATIONS Ten of IKE's dashboard applications function as interactive directory listings that promote area businesses,organizations,and destinations free of charge.Each kiosk is programmed with geographic coordinates that automatically populate Directory applications with businesses situated within a customizable radius of the kiosk location.While Directory applications share the same framework,each one provides unique content and information.The data sources for Directory listings are continuously updated,ensuring that data is always up-to-date and requiring limited manual entry by IKE Smart City or the City. 111P / 0 I 111 i.i ACTIVITIES EAT+ DRINK SOCIAL SERVICES CIVIC RESOURCES SHOP Examples:Water Sports, Examples:Restaurants, Examples:Food Support, Examples:Court Houses, Examples:Clothing Golfing,Tours,Bike Rentals, Cafes,Coffeehouses, Addiction Resources, Municipal Services and Boutiques,Specialty Stores, Zoos,Amusement Parks Gastropubs,Bars,Nightlife Family Services,Health Offices,Libraries,Police Grocery,Drug Stores,Retail Clinics,Charitable and Fire Stations,Hospitals Centers,Malls Organizations 41 0 w'}- 1 a a 0 [ 4 . ARTS + CULTURE BEACHES + PARKS STAY SAFE SHELTER JOB BOARD Examples:Museums, Examples:Public Examples:Hotels,Motels, Examples:Homeless Examples:Local Galleries,Public Art, Beaches,Gardens,Parks, Bed&Breakfasts,Rentals Shelters,Temporary Employment Opportunities, Architecture,Cinemas, Playgrounds,Boardwalks, Housing,Hygiene Facilities Temp Work Resources Performance Venues and Dog Parks Theaters 2022 IKE SMART CITY I MIAMI BEACH RFP 59 3 5 FUNCTIONALITY SERVING ALL COMMUNITIES Several Directory applications in the suite were created to improve widespread access to critical resources and services across all communities. IKE's placement in the public right-of-way ensures those without technology can benefit from the content,and because the kiosks function as free Wi-Fi hotspots,they also further connectivity throughout the City. SOCIAL SERVICES APPLICATION Complementing existing City resources,this application provides easy access to information on food banks, NONfree health clinics,veteran services,charitable organizations,family services,financial aid,addiction and recovery resources,mental health assistance,and more. SOCIAL SERVICES SAFE SHELTER APPLICATION This application assists people who are experiencing homelessness,runaways,battered women,and others lookingfor a safeplace to stay.Listings of nearbyshelters and temporary housinginclude descriptions,types 9 P Y P YP (e.g.,women only,families,men only,etc.),locations,and wayfinding. SAFE SHELTER JOB BOARD APPLICATION r-'-. Finding a job can be difficult for those without connectivity.This application is automatically populated via Ilk real-time feeds from multiple local resources.Jobs are geolocated and can be filtered by category and type. Listings include descriptions and detailed information on how to apply. JOB BOARD CIVIC RESOURCES APPLICATION Civic resources serve the public,and this application makes it easy for residents and visitors to find them. Listings include government buildings,municipal departments and services,311 information,utility providers, police stations,fire stations,vaccination centers,evacuation assistance,and more. CIVIC RESOURCES 2022 IKE SMART CITY I MIAMI BEACH RFP 60 3-5 FUNCTIONALITY DIRECTORY APPLICATION USER EXPERIENCE APPLICATION DASHBOARD SCROLLABLE DIRECTORY LISTINGS DETAILED DIRECTORY CARDS While Directory applications share the same framework, Each Directory listing previews the business or destination A Directory card contains comprehensive information to each one provides unique content.When a user opens and includes a visual cue to open the listing for more help a user learn more about their selection.Once the card an application,they are presented with a scrollable list of information.When the user taps on a listing,a Directory is closed,the Directory listings reappear so the user can businesses arranged by proximity to the kiosk- card appears on screen. continue to browse the listings. KEYWORD SEARCH SEARCH BY CATEGORY PHOTOS RATING PRICING O Y. .bird Southern Table and :.r 3 • 1 1 - RES AURANT BAR CARRYOUT emerleaa ASMn .Ma.r so... Ban• M..A NMMe - - *.6 ..M: Maa.aa Al,md, t :.(614)667-566S 'Y Dow,Novi SEND a Nearby Restaurants }DeNa♦.M I 4g PLACE _ psi,. r1. SEND DETAILS j DETAILS Q ( ,( �= g O ' i TO MOBILE s j1. 4 q , - Ceviches by Divino Miami Beach MowT. ,oAM-nPtN DEVICE p a w e . to— EAT+DRINK - GET AROUND REACHES+PARKS•' ". � 16601�NA AA T t6AM 11PM ' ' • A wednesday ROAM-11PY o ,n._ 0,lmib, 3NNS Colis Ave =_`oa Mils rnMw.r ,DAM-nx* HOURS OF I • . � YardbIrd Southern Table and Bar Fn. to.M-,1v.1 �; a SEND DIRECTIONS I sanaNx ,,Au•nP►1 OPERATION •R rSunday 11AM-111Y* ARTS•CULTURE EVENTS SHOP ', I 6.6 SEND J _ DIRECTIONS ..,_' O T,»Na 16001wroa An Reviews TO MOBILE 1 •r..KAp *... . DEVICE �� Illort.,:F.:.- Bolivar Restaurant Bar r>doan re one a a�go<.,ar.,ta.dw, ,,b.::rn,o.,gmmlr,•Rd leas=c tM« good 1.6.1.a And ma ya.x 1.6613 hp.Tv man anus and Ma,and REVIEWS ACTIVITIES SURVEY SAYS SOCIA:SERVICES g ' •S cnmemeour lr,Rrlle. cO -/ / 0.3 moss •a,Wae6Ng.Rn Ave I 2 wsaYs ego***t i a. sta,m a We A.M.20 rrPretes iata arN everyone was.J.ORav arsorn..odatmg-The A" a' Yard House 6a«A,w :1611.aoar g eets A11.66 AO comet he I. Rod • 1 per Sen- .066 a and wekom re Tne,00m«aa • `[ _- P s.. uv..b.,g l,elwea.-:.t e Su.,artl do--t.v. Magsea 2022 IKE SMART CITY I MIAMI BEACH REP 61 3 5 FUNCTIONALITY DIRECTORY FEATURES In contrast to static wayfinding kiosks,IKE offers several unique ways a user can interact with directory listings. These features help to create a more enjoyable and customized user experience. FILTERS BADGES FEATURED LISTS Fitters allow a user to refine Directory listings based on Badges are a great way to identify places that are Featured Lists can be customized by the City to showcase specific interests and needs.For instance,filters include sponsored,supported,or otherwise showcased curated subsets of businesses and destinations.Up to six cuisine,ratings,price,hours,merchandise type,and by a particular group or organization.For example, unique Featured Lists can be added and,when one is selected, distance from kiosk.Filters can also be customized by the a branded badge might be added to restaurants a drop-down drawer will display the curated listings. City to highlight a curated list of businesses. featured in Eater Miami. FEATURED LIST BUTTONS ;Or • 'A O. Filters Cr « -R • cx-cx I...-, j-„ Ores Now _ ..«,<., • SHOW AU $ Nearby Restaut diallliiIt*. ! Nearby Restaurants ,o.xe.•° ways a y.,. I i I 1.1-' Ceviches by Divino Miami Beach 0 Nearby Restaurants ,o.xest,a, a gok. r p' d...aro << I I. Ceviches by Divino Miami Beach Yardbird Southern Table and Bar <c inirr--7- Yardbird Southern Table and Bar Distance No 0.• e Sp �� "., ".•-,•.. L �•` - J r 03 salmiC?IWOLamsha .e, ~��Bolivar Restaurant Bar '" II Ii Jae CARRY.,siOUT <s rrr= � -;, Bolivar Restaurant Bar O' ® O OJY� !%YtWah40bn4e O pA Yard Houee FAA T� t J -.<, ,<.w.x«ytm•.. . xu+.un .._. t C, 7�- �~ Yard House n.cuT CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS >2022 IKE SMARTCITYiMIAMI BEACHRFP 62 3.5 FUNCTIONALITY CUSTOMIZABLE FEATURED LISTS SHOWCASING THE MIAMI DESIGN PRESERVATION LEAGUE Creating Featured Lists that encourage cultural engagement would further the MDPL's efforts to preserve and protect the historical and architectural integrity of the Miami Beach Architectural Historic District. �P�$ DEs/ CURATED LIST BUTTONS REVEALS PREVIEW EXPANDS LISTINGS IIin rtiip‘`j DRAWER _ II,— 9 ' - .r w.. . r ". .... .»�e.K...e. ili . , HTION Featured Cultural s "f"a ' 0 L Featured Cultural Anchors ►• Holocaust Memorial Committee II _ "�AllEll ! MIam1 Basch Film Society lB Nearby Arts&Culture x.r O =oaMN 1 r.ae.ea.e.e ea...E. l ► Jewish Museum of Florida Opera cauery II I. Miami Beach Botanical Garden 44 � {I _,_ .. _ .. i� di - *., � Miami city BalletItMiami Beach Film Society ANTS.Cuuuss _. j i ''^Mtl ''pf u,.,. O. Miami Beach Urban Studios-FIU 'r' Perez Art Museum Miami Perez Art Museum - �� zu,..:.... r . ..,, ► Miami City Ballet ' " _ M Mad New Drama ► Miami Dade Public Library ���^ vacayaMuseum acarde f-. YissayaMuseum aGard "" e" " " P. Miami Design Preservation League tHG': �¢Rr ', • , .s G „ems .. ! s P. Miami New Drama n_ °Mite Arts .,..•• asrsiand.. n, M '�l� Ilia ► New World Symphony 6 ...�.. ► 0 Cinema ► O,Miami I. Oolite Arts P. The Bass Museum of Art ► The Rhythm Foundation I. Wolfsonian—FIU CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS -0022 IKE SMART CITY i MIAMI BEACH RFP 63 3.5 FUNCTIONALITY DIRECTORY CARD MOBILE AND WEB EXTENSIONS Addresses,directions,and other wayfinding information can be easily transferred from the Get Around application and Directory Cards via mobile handoff.When a phone number is entered,IKE immediately sends a text link that,when received and clicked,launches a user's mobile browser or mapping application and allows for uninterrupted navigation to a selected destination.IKE does not store phone numbers and will not sell or distribute the anonymized user data. DIRECTORY CARD DIALPAD / OR CODE DRAWER ACTIVATED MOBILE DEVICE E Yardbird Southern Table and Bar :F t""e"' eb a an•Bar ^� I RESTA:;RA6IT,DNt,CPRRYMIT m E E o(614)667.5865 Open Raw • LVJ 014211114 r, • r SEND DETAILS'e SEND `�-1 0 BUSINESS UJ v EAR Aron., IOW 11PM DETAILS I '+da '+aq+te 4? 1600 Lama A. rues., LMM•11Pw TO MOBILE xcE does not share users prune numbers se9 '�aa. E 1 Wednesday lau-IIPSI PHONE aT�"+roar.b e :° ; Thursday 1WA•tivw • +— i — x + Iq�, iI ii rnday LOAM-Ilrw n''""I oz*,y11A IICEMZEI baturdar 11AM•IIPM ® LINK WILL SEND ' OPEN DIRECTIONS ❑ r�T: � DIRECTIONS REVIEWS_ M` TO MOBILE 4 5 6 f..+ 4 ' • IN A USER'S P REFERRED PHONE L 'f. _ swelter 8 9 -- ❑� r MAPPING .mod w ow one of o go-In spots when alma I'mat Mam mnany from teen,:so IMM.what f 0 0 APPLICATION goad southern load asd ihs plecaa reel*Ma tome.Slat,open.the dawn and Mac and * 0 cheese,2�, moMle phone to get: ala of irk ., O. d,e ldn OP, ' Zonis r DAND IN.6•113gI Via an..2D metes tate and eataya a was Indraacty accommodanngl Tat. AA'� bacchanalian codas,Wenn.s end gargantuan men.ell sway ell cmxrs The food and Frl bwwpge executes was perfect Sennce was Anowledgeage and weleom 9.The rcom wag gAl Wading between the br1ncn and dinner,pat Mapco, ENTER PHONE NUMBER OR SCAN A OR CODE TO TRANSFER KIOSK CONTENT TO MOBILE 2022 IKE SMART CITY I MIAMI BEACH RFP 64 3.5 FUNCTIONALITY WAYFINDING IKE's Get Around application is a central hub of wayfinding,mapping,and comprehensive multimodal trip planning tools at a user's fingertips.IKE Smart City has partnered with Transit,a leader in the aggregation of real-time transit information,sharing in the common goal of making it as easy as possible to ride public transit.The functionality in this application is customizable to suit the needs and preferences of the user,made specific to City public transit offerings,like bus,trolley,and rail,as well as other options like Citi Bike docks,taxi,and ride hails such as Freebee,Uber,and Lyft.IKE can hand off trip information to a mobile device using SMS or QR codes so users can continue to their destination using their mobile mapping application. PLAN A TRIP SET TRIP PREFERENCES STEP-BY-STEP NAVIGATION You decide where to go—real-time data of all transit Select preferences to customize your experience and After selecting your preferred route,get step-by-step near the kiosk will help ensure accurate trip planning reach your destination in the way that is best for you. directions to your selected destination. to your destination. BUS MULTIMODAL REAL-TIME DEPARTURES, SEND TO MOBILE DEVICE STATIONS TRANSPORTATION DELAYS,AND SERVICE ALERTS OPTIONS 9 1 ; '-" 1 I .' where Tc>` £�elia Cuba tS, t...,,_ / / ir TROLLEY 4 STOPS .t3 - • ~Bella Cubs Restaurant Belle Cuba Restaurant p z '3 e'1,9 : x BIKE PARKING 111=11 : 'i�r LOCATIONS '-- ' SCOOTER -~O 'S �_ a � ©O . �y?- LOCATIONS e • 2.Rw. M;..1:amm "1Rw 1s.Rwsl.rr i n WalIg to Ocem Are 6 9th SI • / aO e • CI R..ro.,.a IN.W.m.an.Si t 000 6r1 AROUND ® ©® • It who MrR211m • R 120 k • C® o • tD mYu Anh+7:lOpn ® �rrw,.p.rRsw a •Ur• t2t - T.. ® RNIrr1NI•lw r ANN. $ f '.. tt Rrn M1NI2® flit- n Rr z�rRr.R.ar..ti.. %.(Y• • '-8 11.Y MINI Y/1Rn 1 12W Rake 212n H k 120 k OO v ]GET DORCnONS/ROO O v GET WR'Cil(XIS,INFO ® • 2022 IKE SMART CITY MIAMI BEACH RFP 65 33 FUNCTIONALITY PROMOTING LOCAL EVENTS Miami Beach is a vibrant and culturally diverse community with new and unique things to do every day of the week. The Events application helps users discover everything that's happening in the City today,tomorrow,and all year long. EVENT LISTINGS EVENT DESCRIPTION AND DETAILS .� Miami Beach Botanical Little Havana Cultural O• Little Havana Cultural Gar den Admission Walking and Food Tour Walking and Food Tour :2 14 1D kACeaV .71 MC NO vFFQG?M ^rya Felon 01 m1 . a ft n 2000 Co e,1,Cat.De b ^ .Beee of Piga Monument - Bay of Pleas Monument 1305 SW Rd:Scree 11055W 6th Scree; Beach Brunch Mono FL 13135 .i 5 1 C 0 rt peven...ono e,lnueaa.no-unar a4 a om c le n v7 al.wawv,gsna-and -t3saealaznn at &,Rt.=mrom I:36680, - sPiVRDPl p2m; off-Mdsabdesta$Arc" Of,atodat,bdel.taaarch ® 1000Coanm Am Sa 0.3 miles 0,3 Mtn e1...n.., The lout hytts at tip to feels nrawmw:t OHaitian 1 5 •n 90"�2 O I and cmLnues a OkenwnM.Awerca fn n Ti v \ u0M14 -Meroauntn dttm tort.tmed C prtdst SPTORDPY D6rri loth¢tartteaCWe OCI.arttl WYIS Ue 01daN 1NE does not share users'phone numbers. Bri]Nee Werni Pveme farmer's rms./to teem.a..a var.yof pokvea• any rare Canzkean ltow-al baits a:tpw lemon �'Ili Wee tum0 Wove:mtc �' ,r Warrior Flow Yoga E ,' the r„+e cigars .ppa f me Pragan! J -. .....».... - __._,. s'e'_• 16 sunfkyr`et„1, i �' of rr ea. vw1. adcfte. _ sunpae a nmmaecw camn on<e.a 1,151'5 — ynkcrn art gallery.the oldest b In Latta ® SEND DIRECTIONS 1111 Umoln Rd 3M floor Havana f'oft'1935 and the fart.!Dane.park 1 2 3 Half MoonEmpanadas FOl the gram fine.pollee.tamed,,.roan. 016 Grand Opening r9 noon as the Mane twel own auras can co. M❑ 0 l! ,uNDnreaaM on and c«monabh at down m aK-c.o. .. 4 5 6 F SUNDAT I2m Iona,tesawem to save,a traddaSS Cohan OR 1611 Nalttamn 12etHence eal.We Mao caw la vag an etaruns veg and 7 8 m gtutetHree restrxmaa!Wdfi eavame nonce. Flamenco Nights 17 MOND,l OOPSI * 0 6 Scan the code Wdh Your GET DIRECTIONS I INFO mobile phone to ge, InMDNaPv 21s , ® ,. =® Macao/. m Whommst ems AA Little Havana Cultural 0 1 7 Walking and Food Tour 1 I305 SWIM DReSA __ MOBILE EXTENSION SEND TO MOBILE DEVICE 2022 IkE SMART CITY I MIAMI BEACH RFP 66 35 FUNCTIONALITY CITY SURVEYING GAMES IKE's Survey Says application is a simple and efficient way for the City to solicit feedback from the public. The Arcade application creates another point of engagement It allows citizens to share their opinions with City leadership,and results in data are readily available for for pedestrians.Offering a gaming experience adds fun to city the City to review.Questions can be updated as often as the City desires. sidewalks and drives interaction with the kiosks. What is your favorite activity in What is your favorite activity in r' Miami Beach during the summer? s Miami Beach during the summer? J * u Going to the beach Shopping on Lincoln Road 11 Going out to eat .....,., SURVEY SAYS > .,cuoE Visiting a museum •Going p as birds(45%) Other •Shopping on Lincoln Rood(/%) Going out to Nt(35%) E;.Visiting•museum(7%) •Other(6%) MI ntizzalratimiamerrsark.v.,' 1, e 2022 IKE SMART CITY MIAMI BEACH RFP 67 3.5 FUNCTIONALITY EXAMPLE FRAMES CITY-BRANDED SELFIES .. ; _ , Through a combination of simple touch gestures,pedestrians can take a selfie using IKE's Photo Booth ,� application and have their photo sent to their mobile device.Stickers,filters,and five city-specific frames add • ... ' f ' to the fun experience.The City will be given the exclusive rights to the"frames"feature for custom branded designs that can be changed as frequently as the City desires. #- • x; / - F"-'RS STICKER EXAMPLES n sv. , \ = , :A' Filters - _4 r. - '9 ,,,- - Ilk - r _ ., f r uIK:smcnc,y O '•fir `,� Y la , -r r. r a 1----41, • t /Y/X • O • ....• eillili s* ® r.• - ` Y re t" S Y T t oio seer« , _ y. - 7 i _. • ° . 3t_ • . lama r -Cc7 ill a " A. `„BEACH '�,(1 +V • CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS :2022 IKE SMART CITY:MIAMI BEACH REP 68 3.5 FUNCTIONALITY CUSTOMIZABLE CITY POSTERS The Poster application provides the City with dedicated and highly visible space for custom messaging on IKE's home screen.The application can be used to support the City's objectives including but not limited to promoting ART DECO initiatives,events,and public announcements. iURLKIOG TOUR _ p w m ► When a user taps the Posters tile on - �gsg�l the dashboard,the application opens to r4 ;- -_ - additional and more detailed contentiniCeth D MALL I » ». I».z5� K . �#7 F{?��w4�y ' 5...�<.v✓nw.d S.d..uil ► The visual design of the Posters then } - 1��- Cl ., CI x ". ,Ilia <, ,:, * h , ` r#i!. -.is customizable,differentiating it from tk O the rest of the applications on the M I AM I BEACH "i I BEAC �I - , _. dashboard /ticfirn,c. 1/or / ,cfi.'n•( 'err 7 ' il F , ,-..•,,, Q sew To mcwao z to The application accepts static graphics r sMoptraKRs t. and text,and a OR code can be used to direct users to additional sources of O p.i. *ART DECO information online - IllahKIRG TOUR ft art"".° " OM -,.-:.::-,-_-:- e ► A mobile extension feature allows a o „ POSTER user to send the poster to their mobile APPLICATION �•_� CONTENT device to take the information with them oR CODE ► The IKE Design team will help the rf HOME-SCREEN j- APPLICATION 1111 +�""e City develop content for the Poster ..,, �^ TILE MCB"E EXTENSION application and our Content Manager ^ '"°K W`5 FEATURE will handle integration a — II e'ftrtf-',?! 4ti ► Posters can be replaced with new �� � ° content as frequently as the City desires cor_________,,,,,,, .-irt "'.....0,, '114,:iroo;.,-0,/ CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACH REP 69 3.5 FUNCTIONALITY POSTER EXAMPLE: MIAMI LAUNCH PROMOTION The IKE team partnered with the Wynwood Business Improvement District on the development of a special launch promotion that used the kiosk platform to support area businesses and organizations EXPLORE in the Wynwood Arts District.In collaboration with local merchants,we created custom Poster applications with integrated QR codes for display on IKE's dashboard.When scanned by a kiosk user,the QR codes provided access to exclusive discounts during the promotional period. j'tJ!yf N W O O D 7 z ,ii, s,-.111,1 . Enjoy exclusive offers S_ all month-long from ❑ �`' Wynwood is the first of manyneighborhoods in Miami to i• y 9 some of your favorite # products good to .wanptsthatfclean install IKE Smart City kiosks, a City-wide initiative to help /Explore W nwood Wynwood destinations) egredreMS and no unwanted loans P Y v a*, i y,cicswarivr and sup retie 04 g. pedestrians better navigate around the city and support' "'r NeI-toe local businesses. There are over 400 businesses within \` ' """'°n`na`"'""'°aa'°at nm t aor Ana off Your first poa�ct s.na or tso ot rrwl. the Wynwood Arts District alone,many of them small and WYNWOOD locally owned,so the BID is hopeful this new partnership r ���� � ` Tap here to learn more will be beneficial for both the businesses and visitors. — v,TROPICq T f2L E'S . Dogfish-' MANNY GONZALEZ A 1,jead EXECUTIVE DIRECTOR, - WYNWOOD BUSINESS IMPROVEMENT DISTRICT(BID) APPLICATION TILE ' rivig -wn ouutgte centrally err l and and nsp red by the tropics CueaY located in the wyner d Art orstoct oft centered craft brewery ono Oldest Ratner).h now or.a of a want F..Ropers carries eaaulste resmora d tearur:fq alec(and rnnre) Miarnh Younger sarees,metes wear.Jewehy,home for of-centered people dna.and areenae. Rettrve a snaos:a.pxk craft peer for MeenVOn this Ww recenel0w off any Iteceme Sow off a pint of beer only SS99lp.Niarhm:c.d x$999, potha.,,aM,,Oe,er a Mt mconre re.,you mentor tilt,ad POSTER -2022 IKE SMART CITY I MIAMI BEACH RFP 70 35 FUNCTIONALITY -. , e� �,.,. rr POSTER EXAMPLE: CORAL GABLES ART TOUR :: -- •: ---- x %, '' ■rr■qrr■ I.11�� ?r� � 0 , •' Y+L .. .� �., ,Art rr■ rr■ ■ �.■ �� . y.f i+�`T��} 9� '' Coral Gables is filled with unique public art for residents and visitors to enjoy. -- r '-d rr . tro »■� ■ e Each year,a new piece of art is unveiled and added to the streetscape through iiii Ini ir�r E :ill pry r.. 11 an Art Basel sanctioned event.The IKE team worked with the City of Coral k - Gables to develop and promote a public art walking tour using IKE's Poster 14 r aro" application.Several versions of the Poster were created so that each kiosk could H,,,,,,,,,,,,,,,,,,,,, }' ■Ii�!• @ \ !I, AP' i display a custom map and showcase the art pieces closest to that location. .' 4 N1!'11l 1 iI. } MOBILE EXTENSION FEATURE ALLOWS USERS -- I' TO TAKE THE POSTERS WITH THEM - - - ^"' ,• i" � ., i °t • E it { N i rp _ a M 1 _ I 'II II a `` 1 -W- • I r I .Cr J �i :u(.;\NI II �• rib r4� ,.:�y '3 4 � f ii iiin ; rt four w, ti - = II "', if, ii li 1, ' "I,01 ii u f ���,;Y. .�� < - ` •... .r.........�.......... - ,I T ',, , ,,,, / ,\ ►.I t'.i;itirkl ' ,,,, • I� JL� ' N EINIMINI a -� may.- .1I !r 1• ,'• 14. .� t. ! MI i••••••••• Ell V.....•••• .. .. ,•• •,1 ''l / k. TAP HERE r— I i `r ` O' gii _ ...i a...„,.,. _ .. .:-:, -......-.- . 4.. , _ ..,,,_ __ • ,•,• __. . . . _. APPLICATION TILE k •.u. 1 POSTER 1 \ '-'•",-. - `rN '' i" t s�' �V . _ 35 FUNCTIONALITY VISUAL SUPPORT TOOLS ACCESSIBILITY HIGH CONTRAST MODE COMPARISON orIKE is an inclusive platform that was designed to serve the needs of all g LINCOLN RD MALL Default Interface High Contrast Mode ''i4.'N citizens.The kiosks are 100%ADA compliant and have been reviewed by an accessibility specialist to ensure compliance with federally mandated ® iti t' ---.,>" Ol TOUCH SCREEN requirements.Specifically,IKE meets: �"'OUS Mee/ 0111� aa..r ` i{ ' seen..p SP.l_Te+s _ BE ,CH ► ADA 307.2 Protrusion Limits design recommendations(for blind and "°°^ "'0 10"^' It°"` "'-MOM C U LT U R E low vision)by having no protruding objects, greater than 4 inches. -,...r '� ,.. � ..., above 27 inches from ground level CRAWL ► ADA 308.2 Forward Reach design recommendations by allowing all LARGE TEXT MODE COMPARISON .I N r: ng '1 controls to be reachable between 15 and 48 inches from ground level Default Interface Large Text Mode 11111 SDs Di II l lth Street I*t ► ADA 309.4 Operation recommendations and does not require tight 11th CAFE,RESTAURANT 4A grasping, pinching,or twisting of the wrist 4.4 IA rerr ":1066 treaa ► ADA 308.3 Side Reach design recommendations by allowing all Annals Dins controls to be reachable between 15 and 48 inches from ground level _�s MIN Jiffs Diner ► ADA 304.3.2 T-Shaped Space clearance standard at all kiosk locations 'u`rr""82"MTh et."•' GOOD MORNING,MIAMI BEACH The kiosks feature scrollable on-screen content and an accessibility feature that adjusts the height of the content for users in wheelchairs. Low-vision users are able to resize and/or change the text to high- , ?CI W t contrast mode for additional focus on text and graphic elements.Both or r GET,ro No features are activated by the touch of a button on the left-hand side of WHEELCHAIR ACCESSIBILITY TOOL 0- -- r« IKE's homescreen. Repositions on-screen content c to lower reach IKE Smart City's Product and Software teams are continuously working to pioneer cutting-edge technologies in order to optimize the IKE experience for all users. 2022 IKE SMART CITY I MIAMI BEACH REP 72 • -<1i .2 5 FUNCTIONALITY ,, s. ��• i/ 1 • / ���� 1 '. � .�:i NATIONAL FEDERATION OF THE BLIND PARTNERSHIP t-! • IKE Smart City's partnership with the National Federation of the Blind is an example of how p -� a our Product and Software teams have worked to pioneer cutting edge technologies.As �' 'N 0 �� 4� '`r \' a result of this collaboration,a new wayfinding contactless solution can optimize the IKE i ��-f� experience for all users. ` - /., A that' � APPROACH / / 1' •\. %\L � �-_ '',- �. In 2020,IKE Smart City collaborated with National Federation of the Blind(NFB)staff \ at their Center of Excellence in Nonvisual Accessibility(CENA)to develop a nonvisual / \ ,\ '\� access solution for our informational wayfinding kiosks.We worked with the NFB's Blind \\l��l A Users Innovating and Leading Design(BUILD)team to assess whether transferring the IKE experience to blind and low-vision users'mobile devices while navigating city streets is a t preferred method of use over other more common hardware solutions. , - After the solution was hailed to be an effective interface and innovative option by both I ;` organizations,the IKE Product and Software teams solicited user feedback to validate the , planned approach. \\` ► We conducted 21 usability sessions over six weeks with blind and low-vision users with varying degrees of vision loss and technological experience levels ► Each participant evaluated the prototype independently and made note of usability frustrations,delights, and surprises We ore impressed with IKE Smart CityJ's willingness to listen to,incorporate, ► The observations and learnings from each session were documented and used to and innovate the feedback and recommendations received from our CENA direct subsequent sessions staff and BUILD users toward the improvement of your kiosk experience for blind and low-vision users. ' �. ANIL LEWIS �.,/•NATIONALFEDERATION • EXECUTIVE DIRECTOR, ( OFTHE BLIND + Ike SMART BLINDNESS INITIATIVES NATIONAL FEDERATION OF THE BLIND ;� Liwthe*youwant. CITY CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY,MIAMI BEACHRFP 73 3 5 FUNCTIONALITY NATIONAL FEDERATION OF THE BLIND PARTNERSHIP (coNT.) RESULTS Our findings drove a Phase 1 approach that is currently in development and will allow blind and partially sighted users to navigate and interact with the IKE interface using familiar accessibility features. In response to the partnership with IKE Smart City,the NFB invited our Product team to participate in a panel at their Smart Cities Summit in January 2021. BRAILLE PLAQUE MOBILE IKE EXPERIENCE BUILT•IN ACCESSIBILITY FEATURES Each IKE will display a braille plaque along the spine The QR code will auto-direct users to a mobile The mobile IKE experience will follow Web Content Accessibility of the kiosk instructing blind and low-vision users to version of IKE where they will have access to the Guidelines(WCAG)to work in tandem with the native accessibility scan a QR code with their mobile device's camera same content that is available on the kiosks features on the user's mobile device,including TalkBack and VoiceOver tools . 0 - ' 4, `.' II RORTN s :y ;fR..1 0 VW S !p ARTS 0". • la t� ,. . • - • - •1. 1T ill ' t — ACTIVITIFg P. • ' 0 0. . • 1...7714641; 7 4.6- ` PLEASE USE PHONE CAMERA ': -- Slop . . TO SCAN OR CODE BELOW 4 / - - ... I os TO EXPERIENCE IKES KIOSK • Al WWWMIKE.SC Nii .' us (®. ' FAT& ORINK .-s 7 '4 , • L&PROPR • 'TAIN , '.221KE SMART CITY I MAM1 BEACH RFF 74 I'K 3.5 FUNCTIONALITY A SUCCESSFUL PARTNERSHIP • / NATIONAL FEDERATION ,O F T H E B L I N D with the NFB.We are confident that the decision to incorporate the mobile hand-off modifications is the best solution to make the IKE kiosk accessible to blind and low-vision users. IKE Smart City,through the active engagement of blind and low-vision users and expanded a Life the me you want. interaction with other relevant experts,has used what we feel is an exemplary process in the design,development,and implementation of your kiosk technology.As a result,we were pleased Via Email Only to have your team highlight this strategy at our Smart Cities Summit held on January 28,2021. February 9,2021 Thank you for your commitment to improving the lives of those in our community.We look forward to our continued collaboration and hope to continue to serve as a resource for your company. Jibran Shermohammed,Esq. VP of Development and Corporate Counsel Best regards, IKE Smart City,LLC ))) / 250 North Hartford Avenue ►�__\ ,/t, / Columbus,OH 43222 �V� °Y� jibran@ikesmartcity.com Anil Lewis Executive Director,Blindness Initiatives Dear Mr.Shermohammed: National Federation of the Blind In follow-up to our initial discussions centered around IKE Smart City's(ISC)digital wayfinding kiosk capabilities,suite of applications,and your company's journey to finding a best-in-class accessibility solution for blind and low-vision citizens,I'd like to thank you for the virtual demonstration of the kiosk-to-mobile-phone hand-off solution,which you initially provided to our team on May 14,2020,and the subsequent engagement thereafter.As you know,the members of the National Federation of the Blind(NFB)believe in the full capacity of blind people and have the power to transform dreams into reality through relationships with companies such as IKE Smart City. We truly appreciate your collaboration with the staff of our Center of Excellence in Nonvisual Accessibility(CENA),and the active engagement through our Blind Users Innovating and Leading • Design(BUILD)program to assess whether transferring the IKE kiosk experience to blind and low-vision users'mobile devices is the preferred method of use over other more common hardware solutions.We're very pleased to hear that the twenty-one usability sessions over six weeks in August and September of 2020 with our BUILD participants—all having varying degrees of vision loss and technological experience levels—yielded beneficial results that helped . determine a mobile hand-off software solution.I understand the BUILD program sessions revealed that use of a personal mobile device while navigating city streets is an effective interface for those who are blind or have low vision and is an innovative option that offers improved quality of life for the blind and low-vision user by leveraging successful third party mobile solutions. We are impressed with ISC's willingness to listen to,incorporate,and innovate the feedback and recommendations received from our CENA staff and BUILD users toward the improvement of your kiosk experience for blind and low-vision users.We also appreciate your thoughtful approach of speaking with software accessibility experts,conducting field research on tactile keypads for kiosks,and speaking with fast-food kiosk engineers,in addition to your continued conversations National Federation of the Blind Mark Riccobono.President 200 East Wells Street at Jernigan Place Baltimore,MD 21230 410 659 9314 www.nfb.org Mark Riccobono.President 200 East Wells Street at Jernigan Place Balfimore,MD 21230 i 410 659 9314 www.nfb.org CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS -2022 IKE SMARTCITYIMIAMI BEACHRFP 75 3-5 FUNCTIONALITY MULTILINGUAL INTERFACE x IKE is multilingual in up to 100 languages and provides the t cielo despejado , 0 9:32 am highest quality translations to accommodate those whose primary r '4I ^IAM( BEAC language is not English.Users can easily choose their language from 4) VIM a list along the left side of IKE's home screen. n LANGUAGE E elige lengua ► Our interface does not rely solely on free machine-translation SELECTOR 2 tools like Google Translate,which has limitations when it comes DRAWER v_ EngCh 610 .i Espanol to grammatical accuracy and cultural nuance Francaise 4`�•lk ► We use human interpreters to translate key interface elements 0 IIMM EI*A I ME / N to ensure that they are correct and contextual,thus avoiding oco alol • • cultural misinterpretations Somali ► Each kiosk can be programmed to reflect the predominant , LLEGAR PLAYAS+PARQUES language spoken in the area surrounding its location •� Bosanski a llaliana gPSL The kiosks come with the following languages already loaded into the fit system,and languages can be easily removed or added,as needed. Portugues 1111' ,// C\ Deutsch NM ► English P. Spanish . ► Arabic ► Japanese TIENDA REFUGIO SEGURO ► Bosnian ► Korean ► French ► Mandarin O ► German ► Portuguese O A4 • f Oo ► Italian ► Somali Q 6 `• 2022 IKE SMART CITY:MIAMI BEACH RFP 76 3.5 FUNCTIONALITY CONTENT MANAGEMENT IKE was developed to seamlessly integrate with other informational VV WASHINGTON OCEAN DRIVE M I AM I BEACH AVENUE BID systems to both receive and distribute data. ► Accepts content feeds via API integrations and URL feeds ► Can import files(CSV,iCal, Excel,others)to populate specific applications DATA DATA DATA and directories with information ► Can aggregate content from other CMS and CRM systems ► Uses iCalendar sources to create and populate local events ► Can use social media feeds to populate content ► Is easily updated through a multi-tenant,easy-to-use Content Management System REAL-TIME DATA FEED ► Content is synced in real time We believe that content is best managed by the IKE team,with oversight from our partners. ► Deployed in accordance with the City's goals and strategies ► Ensures content is fresh and relevant at all times ,. ► Content services are provided at no cost as part of our service contract 0 0 IKE Smart City's robust in-house Content and Creative teams also offer design ° work to the City as a value-added service. ► Experienced teams of multi-talented design,print, and scheduling experts ► Provide quality content that will exceed expectations ► Our belief in the power of design and our ability to deliver it,set us apart from other media companies - -- -- - -_ ;.�NFI�ENTiA PROPRIETARY - CONTAINS TRADE SECRETS _2022 IKE SMART CITY IMIAMI BEACHRFP T7 3.5 FUNCTIONALITY SAMPLE REPORT AIR QUALITY MONITORING Visrt, APoa AVM IPAW5 Emergency Cases Controls A IKE Smart City continues to lead the way in air quality features,using cutting-edge Stan Deer End Date Amount None IOW,Nam technology via a partnership with BreezoMeter. m7'o2-uaooD m7,o6-25oaoo All AU After testing new air quality monitors in 2020,we developed a partnership with Then.r16i F�tyIndemand""'"�'qudipv1utitpidri°"" "ad on ascale&O,1a100"n�6100isthe*I,.F`°"'li"a""'egivenlOcatio' LEGEND: BreezoMeter,a leader in the field of air quality measurement. co-carbon monoxide 05-Ozone 1102-Nitrogen Motdde Big data and machine learning techniques are at the core of BreezoMeter's technology; 67e25•Fine Particulate matter l42.51m1 64e10-InhaUhle partiotbte matter I(1 Wm) sophisticated methods determine the dispersion and flow of air pollution from a 502-Sulfur"0d` combination of layered data sets,derived from sensors,satellites,weather patterns, transportation dynamics,and other environmental sources.Together with proprietary 0.1.9.ACP OarTane Don6nent Pollutant algorithms,these data sets generate air quality data that is accurate down to a street- e""_ Paalalt pn,D level resolution. v. ., al al 12 III no, MIM BreezoMeter's data is integrated into IKE's Content Management System,and city ~ •�P5 partners have log-in credentials to view reports that can be filtered by kiosk and date. 7) ` ...a BreezoMeter's differentiators include: ► Higher accuracy to More details per pollutant Tabular Summary ► Higher resolution ► Highly reliable service Nowlin Timm Ki.EN.s ep6ememy Pam. .... 0t/72/20211200 PM SOT 1R St•MAP St 64 Good a[queer 1... 67 Of 64 7. ► Wider coverage ► Better support and 04/22/202112.0)PM ED, 1A St6Vine St 1... 67 a 67 7. °a/77/2°211.0 PN EDT 1,t St6ham S, fi7 Geed Ypeetey /... 67 66 67 7. advisory services 04/22/20711200 Pm TM Yew SI a Capital Ave F, Goad air polar. 1. 67 a 64 r ► Higher number of 6E/72/302112,°WWI Vine St6°,rest 61 ... . ..7 1... a a a n reported pollutants ► Larger number of APIs °a/22/20211200PMEDT IN Front St60e.diSt 65 Goof air 7.*7 1... 67 6S 63 7, 04/22/762112C°Pm EDT WNM St I.2nd St 63 Good Nowt./ 1... a a 66 r Ot/22/20211200 PM EDT SRom St II2rd Si 65 .. _.. 1... 67 13 a 7. . 01/2 2/7 621 12A6 PM EDT Go Oradea/ Green St 6 Odea/lee 67 Goad&emery ... /... 67 a 71 7: 00/22/202 1 1200 0 PN FM eroaenrgw.e■watn.gta+st 67 Geed We ae.6ty 1... 67 K Si 7: 04/22/2021121*PM EDT (Meador/Me 6EOale 67 1._ 67 6 76 T 06/22/7021 1200 PN EDT Broadway bee`Stan St 67 Geed as 0°ueay 1... 67 a a T. 04/22/20211M PN ECt Wahll oa St•AWtt Are 62 ,.. 1... 67 a 62 . 7. 04/22/70211290 PM EDT Washrpaa St•Chow Pao 6i 1... 67 IS fa 7: 00/22/2021 MO MOOT A6m Ire 6W2yN 04/22/20211200 AN EDT Alen Ave 6 nook Y 67 ... 1... 69 a 72 6 —.01/72/2071 120.PM 0 11M 0 EAM6tons St s 1... a a a r 04/22/20211200 AM EDT 6 Alen Ire&Short N 64 Coal Mr queen 1... 66 IS 64 t CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACH RFP 78 3 5 FUNCTIONALITY PUBLIC SAFETY OPTIONAL EMERGENCY CALL SYSTEM OPTIONAL SECURITY IKE offers an optional Emergency Call System that connects to local emergency ar °S%e '', t ; CAMERA N. . :I -w' services at no extra cost to the City.The platform covers 100%of the cost of cellular ' Lfi1GOLN RD MALL ' and data coverage for each kiosk,including two-way communication for emergency . 1: r y calls.The system consists of the following components: 'f ,,, , T _, I. "Emergency" designation on side panel of kiosk ► Backlit emergency call button with two-way speaker on side panel of kiosk Fla. �{ EMERGENCY I T \I V^t I�BEACH ;. ► Integrated emergency camera located above the call button DESIGNATION When the emergency call button is pressed,IKE automatically: ,. ✓ Dials 911 and notifies the responding dispatcher of the exact kiosk location s ;;-a ✓ Enables two-way communication between the caller and the dispatcher EMERGENCY a- ` ,r:. ,, ` , . • CALL-ACTIVATED `•a - • ✓ Activates the camera above the emergency call button and records video footage CAMERA iK e 1�` .1r., of the caller and events CALL BUTTON i - 'N y ` t OPTIONAL SECURITY CAMERAS TWO-WAY i‘ 11. I I It_ SPEAKER Two integrated security cameras with a remote DVR system can be added to IKE's "� •�� r k _-: configuration at no extra cost to the City.One camera is positioned above the - __ touchscreen on each side of the kiosk and records video footage 24/7. ► Access to the DVR system is strictly controlled by IKE Smart City's security protocols and unique log-in credentials ► Designated Emergency personnel are required to complete and submit a request SAFETY form to view the footage LIGHTING ► Video footage is permanently deleted from the DVR system after 15 days • 20221KE SMART CITY f,11l-Ml 35 FUNCTIONALITY REAL-TIME WEATHER AND OTHER EMERGENCY MESSAGING IKE is connected to the Integrated Public Alert&Warning System(PAWS)All-Hazards feed and LINCOLN RD MALL automatically checks for alerts every minute so that public safety warnings are displayed in real time without delays. (i TOUCH SCRFEN ► Warnings to (PAWS are provided by: n/\ I A jv I B EI\ H • National Oceanic and Atmospheric Administration(NOAA) v 1)eVic?U'dtCS 9 u • Emergency Alert System (EAS) fiY • Wireless Emergency Alerts(WEA) • Over 1,100 other federal, state, local,tribal,and territorial authorities certified by FEMA to publish alerts via software packages ► Alert types include severe weather events and natural disasters, Hurricane Warning Hurricane Warning issued June 25 at AMBER Alerts,active shooters,and more 10:OOAM EDT by NWS Miami,FL ► Each kiosk checks for new alerts geofenced to the kiosk location and displays these alerts in a highly visible fashion in Passive Mode ► In Engaged Mode,IKE displays a pulsating alert button on the toolbar to draw attention to any active alerts and provides a way to view details of all active alerts CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS 2022 IKE SMART CITY IMIAMI BEACHRFP 80 • 3-6 RETAINED ADVERTISING iii. �. ,I CITY OF MIAMI BEACH DEDICATED TIME lit , I 1 IKE Smart City will provide the City of Miami Beach with 12.5%oflir i • all advertising time on the kiosks.The City may use allocated time ' „ :�. { for the promotion of civic content,public service announcements,or 'R•« ,. 9 w . ••• other communications.The value of this dedicated time on the screens is �� � •�. -'..., •_: I 4p.; ' projected to be$8,536,740,assuming 15 kiosk locations,over the term of `•E y, Illy ,, . ''�wl S the agreement.Any unsold advertising time will be provided to the City at ,..,------';•;'' + ..A •^ 1.14•.,M I no cost,when available. := '" •i••- • +.>...44, ... .,,...*.it. Further,IKE Smart City will provide the City$550,000 in free It •=•I''l advertising time annually on its networks of kiosks and signs across I _ z'r - -- the country.This offering will include both IKE kiosks as well as large r•� - NORTH AYE 8 DALLAS ST NE format signs installed by IKE Smart City's sister company,Orange Barrel ; ` 01,....M101 V#, „" { 8 •..;.iv.`Slit . ...................... .. Media.Please see markets in which we operate listed below. 1 ► New York, NY ► Phoenix,AZ ► Pittsburgh, PA ` ,� ter. ► Los Angeles,CA ► Tampa, FL ► Baltimore,MD ► Chicago,IL ► Detroit,MI ► Nashville,TN — • li ► Oakland, CA ► Denver,CO ► San Antonio,TX - nu - ► Houston,TX ► Miami, FL ► Columbus,OH c 4pir . III► ' i • ► Atlanta,GA ► Cleveland,OH ► Kansas City,MO .? kt Ike ► Washington, DC ► Charlotte,NC ► Cincinnati, OH `. ► Boston, MA ► St. Louis,MO ► Norfolk,VA joy pis..... -_� p �A ..i.y�+_ �_ - -_... ...mow. . . .-74,.,..i.-.. .• . - .. -._ Jc... ATLANTA. GA :ONFIDFNTIAL h. PPOPRETARY - CON'A{NS TRADE SF:PETc -2022 IKE SMART CITY 1 MIAMI BEACH REP 81 '4 III I I .. ,- •. 41 _ .4144 4 i ! r. .1 -----,-, ::•:-...?"--,441 1rli, •• -----. 4 gs • - 0 TO 1 •$1 ,• • ' r•V r , ' l ilV'' 0 rr ' 1.141"; --.#`',.„,„..t. ' - — *. , ,.•-•r. , 1,,e,..4 ji,4ii 'I li 1 ,..1„..„.:,.,10,1. ,,, •. '•.,-._..: '.';' ..'iL; 1 v'1 It.„ ''''•,,' ''tf., • ,T..4.:,..,.:,, ,f, . . --, , • .. ''.i.,, 4 ,P-..,A, - r*, ' ' ,. ... , ., 77:..ii::::: . w.., ..ii:,. ‘, ,:...i.,..... ' ,f. :14:17: :6:,: 2:\l,:ri'r11 ' ., .,41•,ii:ii4„,,ftrtlit-uunuoi •:.t. :-.'':- -,,- „lir- .,- 1'' pi . , i 1., " .:- 7.0 .'..,.,,,,K..el:::: ,1.......„ :: 1:111:11:111:1111:111:711111:111:11:11H.11124; ;.,. ' A' .7. 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Xt +s ' i.r... ;4, 4 ✓ �y T->r� "4 :% R �+ r • t is --------------- r ,1 2 S* s t':-/.. � • CINCINNATI( i + t A��'. . c air -- c i' y " `' I 1 V I� 111 t:ELr tf •11 [i _ • -_ $ •ice • ` i II • -- ,t5...,::., , �ut1�;I4 . 'PKAllik •e:'...".' •i �!IIll ' #BOLDLYBEARCAT : J _ silL 11P, � n/', ' I: • ikew^ ip-,44 . .'�� t / _ .— t CINCINNATI. OH ,• 2022 IKE SMART CITY I MIAMI BEACH RFP 83 _...............T _ __ _ ______ rriw� �^ F, It1,. 0:,--'*/-•• * , ,Aifilkl&•.„4,1:011'-- I ,-4' -- ' . - 1 - i _ '71 ;4,76 -- ral ' 4 - - . i --L _ --= _ • 7...,_,‘,,i.x. StockX•. ?. sue-` ar i- ir �j `�F � � � 1 ;ID I _ Ali dillac - . L SQ 77' a � 3� E - I ONE WAY CADILLAC SQUARE �;�y im:::mil tr I�I�r Y g •' _ —, gK•�. 1 , • ram fY JI I� IR�tA-.-._.. �rouacauo d R ,/ °Y■ I� _ "mo :-. - - 1 '�. F =- ---�- -._ x , ` _ _ Al.../ ...�... lilt,."—i s r t ,;.,_, ,_._. ulu c c ac _ao r� c _ 3 : — <xN ' .., MUST Y - - - I •_.'I: '7 s�.�t"^ ' I . LFi r'' ! ? S..e.-II 'J L�. • '` `" . _.. ,' ti'+rt `� ,_� ... = >wtt„ L t Capitol Park V, "ate"`...:. r - — ! � >• I I Woodwar R^tail .. . , , f - I d- . trip -_ - - ._. .rr.,. -- I Cc d r '� / t 11191r • \ ;. 41. ..o. * 1 ike rt, �, l • • DETROIT. MI 2022 IKE SMART CITY I MIAMI BEACH UP 84 - -- \ 1 .', . II : _ ; J� ''' �� M I �C��1 IKE _..;._ SMART CITY PIONEERS SMART , • I . , TY TEH : ___ TO IMPROVE LIVES CITIES. ,�.S , 3 7 OTHER VALUE-ADDED OFFERI'JGS Ali �i'./ fr �v.'s COMMUNITY INVOLVEMENT ,o✓�... /i , i ) ,,, , ' The core tenants of IKE Smart City's media platform are public benefit and social equity,two s . .'' .. values we seek to maximize through the formation of public-private partnerships in each of i' ��t. f '' �\ \ our IKE markets.Working closely with key constituents,we strive to understand near-term �./ �I 'y needs and long-term goals to deliver programming that contributes beyond an economic ✓1 %� /� -� /,'." r i return.City priorities and partners in each market vary but examples include the following: /,•\\\� ti� �i1 „; MUNICIPALITIES 7 • ; ` 4-• We assist city agencies with the widespread deployment of urgent communications such / , \\ \� as weather emergencies,active shooters,power outages,transit and traffic alerts,and other - \l\\�� \\ \A important messaging that is critical to public safety. ; BUSINESS IMPROVEMENT DISTRICTS Small and independent businesses define the unique character of urban neighborhoods, and we work closely with Business Improvement Districts to understand how IKE can ' support their growth. \`• \,:s EDUCATIONAL INSTITUTIONS IKE partners with educational institutions and local school districts in the communities we serve to develop hands-on opportunities for creative students to learn about careers in media,design,and advertising. IKE has renewed the concept of helpful wayfinding and community benefit through an engaging and truly sincere approach. The IKE team understands the advantage of community feedback and collaboration ARTISTS AND ART INSTITUTIONS and is constantly improving because of it Their goal is to not just ex) We cultivate extensive relationships with art institutions,artists,and independent curators in a city,but to integrate with it. to develop media programs that showcase the work of established and emerging voices in — the public realm. LUTHER VILLAGOMEZ CHIEF OPERATING OFFICER HOUSTON FIRST(GEORGE R.BROWN CONVENTION CENTER) 2022 IKE SMART CITY I MIAMI BEACH RFP 86 3.7 OTHER VALUE-ADDED OFFERINGS PUBLIC ART & EXHIBITION?c. IKE Smart City and sister company,Orange Barrel Media,have a longstanding commitment We maintain key relationships with both internationally recognized to developing media that supports the production and presentation of public art.Focused on and local artists,as well as museums and art institutions.These community engagement,Corey Favor and Currecia Gamble work closely with IKE Smart City partnerships result in the expansion of art into highly visible public CEO,Pete Scantland,to lead our art initiatives. spaces where it can reach broader and more diverse audiences. PETS SCANTLAND Collaborations across the country include work with art curators Chief Executive Officer and organizations such as: Pete is the founder and CEO of Orange Barrel Media,where he has led the company since its establishment in 2004.Recognizing that the future of this country is in its cities,OBM's pioneering work in urban media has defined I. Perez Art Museum Miami ► Diana Nawi the company since its founding.Pete's primary focus today is developing partnerships that benefit the unique needs of the cities in which OBM does ► ICA Boston ► Wexner Center for the Arts business.OBM's unique approach is informed by Pete's lifelong passion for art and design,ensuring a triple-bottom-line objective in each project. ► Hirshhorn Smithsonian ► Living Walls Outside of OBM,Pete is a passionate collector and serves as a Trustee at both the Columbus Museum of Art and the Wexner Center for the Arts. ► Larry Ossei-Mensah ► The Propeller Group ► For Freedoms ► The Hammer Museum COREY FAVOR Senior Director of Community Engagement, Talent&Culture ► MCA Denver ► MOCA Los Angeles Corey brings over 20 years of experience in art direction,business development, 'r, ' and community engagement to his role leading OBM's public benefit and art and artists such as: initiatives by establishing and expanding partnerships and programs to maximize the positive impact of our media platform.Corey also leads recruitment and ► Jenny Holzer ► Genevieve Gaignard culture initiatives to ensure top talent are selected,engaged,and supported in their roles.He is a member and serves on the boards of several arts and ► Ann Hamilton ► Carrie Mae Weems community organizations,including Columbus College of Art and Design. ► Barbara Kruger ► Tomashi Jackson 111 CURRECIA GAMBLE ► Hank Willis Thomas ► Jeffrey Gibson Director of Community Engagement&Partnerships ► Nari Ward ► Gerald Lovell Mikael Owunna Currecia brings over 10 years non-profit experience to her role where she strengthens relationships with local nonprofits to expand partnerships and ► Nick Cave ► programs across all our markets.Her background in communications,marketing, and community relations have successfully helped organizations grow their ► Cornelius Tulloch footprint,execute outreach&engagement campaigns,and increase brand recognition.She serves in various organizations throughout the community. 2022 IKE SMART CITY I MIAMI BEACH REP 87 1 1 If1CT ■■ ki. " « : •. F't i s '' :"" - i_ • : i, c • ,„ rillt • ��`� INNS HARBORy w.. a- fir_...........__P .I {. Al4: t •7 °: NW24TNST '�h^S 1 R. .0.=II I /'? ,�r;.1 ppRf "I� Ear� © ' 1 I +`y ___ n,_ s{"iKn .,f �n,w.rw IIil�y , -,I ii 111 . rir 7 : . .. ..114).7.7.. •_ , i? d e 1 V REMEMBER TO DREAM r. r ist !tom sv' �v4 y � l . �r.T !� r � _ --F - ... ' tort xmo {7 _. ; as I I -" IL ,;�� . _6L::::11,10*!... , •.,.. I I ` ::' y' r_ :-i , / ' ,. . _ _ .,R .+ , orb. O .:.....,, YOWNTk X _ .. , — - / ! -- a '�/ -- r Y ike fle . SOPHIE FISHER REI RAMIREZ CARRIE MAE WEEMS ' 11%11 r t .1� ter\ • I .' -.: IMC • \. i ' , - •Mir ' : + . a w UNIVERSITY OF a i:° •MARYLANU.BALTIMORE •1. _ E HOUSTON ST II , !tf - • ---.'.NI ; , a! t;.,. �= M ► r I�f W • ,..,.•o Cl.a �>.a ,11 .• 11,•,, "to4 I . • ,.. • • , r . .3 • A 1�_ Or.ACF LIVES .•. , ` .i ... . R • : �. — III dr . :; N - , it F 10. • • _ Wit' .. • ff fVI' hA TT . H ♦t _ • • IDC 1 L —, 1, •i *otter together. ._ illiiiL. !9'"` .,- '�` in.,,"ate _ ,- _ , � t0. a J • iR,..� ® 11 DOWNTOIWN r • . Ike - .. Ike- - FOR FREEDOMS - r MIKE MCCONNELL ' '' -2022 IKE SMART CITY I MIAMI BEACH RFP 88 1/ 1. g r - 4 I. + j 111.I � ,I r., - I SHORT NORTH - . • ARTS DISTRICT • * • " ice` i + *" . .. INg _ . j a_ • " I wt 7., 1 . �-� mom 7-' \` ♦n . _ i e1 L y y . i 'Mgt.-. -; , • , w >.. .. .. - _ I I .-... .416 R . ike • COLUMBUS. OH ARTIST LISA MCLYMONT 2022 IKE SMART CITY I MIAMI BEACH RFP 89 • l a A . :t 1 p Is �,; to �1 3.7 OTHER VALUE-ADDED OFFERINGit S ,'"! it<.`- `. 'v srMIAMI ART PARTNERSHIPS �' The IKE kiosks in Miami regularly exhibit new projects bylocal and r✓il i HwzcTN ST . 9 Y 1 p. »..... .f international artists in collaboration with some of Miami's most recognized .�.!! It •" i :< cultural organizations.A launch project with the iconic Wynwood Walls •.. I "' rr #ice ( I,,Q �- features the commissioned works of Miami-based artists such as Baghead, r Golden 305, Nico,and Rei Ramirez.IKE has also partnered with Perez Art r � ' . : ` C �- :71 � Museum Miami(PAMM)to promote its exhibitions through advertising and feature art from its permanent collection and exhibition program. I .. �e 0 - The work of Italian artist Marco Brambilla, best known for his mesmerizing, L. intricate video collages,was shown throughout the summer and fall of 2021, a I in conjunction with his exhibition,Heaven's Gate,which opened at PAMM on — — ¢. \ , ,, ,` , , June 17,2021.Other exciting partnerships are in development,including a V collaboration with Miami-based Fringe Projects,an agency that commissions " EILEEN SEITZ experimental public art. . j t :j Y . NICO - . -..',. ' • ti •r is. N' 1 --•> , M 4' NW 24TH ST :€', a.• g per... \I • ,P... • r. •r x NW 2STN ST orI�i rims , I •:AO S . o---- --� ;F I iw A - ,. . k ilk; .,., .5 MIANI . • J IS t ••.�i l i FLACS6IP '. Y - p+',ci. ,,t, __1_, ,._________-- - - _ a.. •o, •V a* _ r ,-- - -% IA _ - y i i PEREZ ART MUSEUM MIA II, 2022 IKE SMART CITY I MIAMI BEACH RFP 90 \y„a 1 r 3.7 OTHER VALUE-ADDED OFFERINGS LOCAL BUSINESS SUPPORT i / A. [ �° The IKE platform provides small and independent businesses,as well as area non-profits, ,. —" with significant free and discounted promotional opportunities.In addition, IKE Smart City " - s Or�� r f «i" often creates special initiatives to further support the local business community. —-- r'; r 4 7 ` , �'ri FREE DIRECTORY LISTINGS AND DESTINATION MAPPING I ;fur L' - ••, ►. '� I; {t o1MtW O +OWII<BALLE .. ► Each business receives a directory card that includes address, hours,phone number, ry'_ . description, photos, ratings, and reviews * ti►' .w �- n f* ► Integrated wayfinding tools make getting to the destination easy with mapping,step-by-step �! directions,transit options, and a mobile handoff feature \`, ► IKE Directory listings are proximity-based according to distance from the kiosk, and paid i . ��\\ placement is not allowed ► #FINDITLOCAL ADVERTISING PACKAGE ► xr ► This program offers small businesses and organizations discounted rates for ad space on IKE TEMPS, AZ tr �`�: *� ► The 12-week package includes: vimitrIll i i• A 10-second ad displayed 15x per hour - } y 1 c� ifr ffIlfq } 1,• Logo inclusion on an IKE-branded ad that reads"Show up. Support.Shop Local." �� � �I`! 1 1 11 ----- -4-- - -yam '! ! •t� �y� '„ SNORT NRITCM .? —.i �' ARTS DISTRICI't s I i, \ ' _. f COVID-19 #SUPPORTSLOCAL INITIATIVE ► When the country shut down and businesses were forced to close their doors to the public, I ' � Y we created#SUPPORTSLOCAL to provide them with free time on our digital screens Y " 1` 1„„' , Ib COI".1 . EV 1 ► We implemented a dedicated email address for requests and promoted the initiative, ; ., _ '► •`y through area BIDS, PR, social media,and our websites 4 , ► As a result,dozens of businesses and non-profits struggling to survive the pandemic t ' were able to drive awareness of such things as local delivery,online ordering,and , virtual programming r COLUMBUS, OH IS'ONFIDENT A PROPRIF'ARY — CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACH REP 91 • 4.,,,,,,,``.`r ' ' / pthz. ---",„, A ,or,;„„ii _, ,,,,,,,., tip, -..,,,, , \ _74,. .,,.! • \,..‘ 1 1 I i ' I r•.'E'-: 41 . —minimum II, 4410%, ,. , ,.., ,: e UMW *. , 1 N I ' , im - .4( . wen efcr .6 ..x. 1 ! 1 I •1.,..., v , N t Stay home. .. Net11 1 •N 1f .. 41 �•L r• fail We'll come to yo . r.r J , 4 • �A c.c to 4 ' ... , Yr.:.,,. - , .• , Si :1. , , r �• �''r. 'n:,.. n, j I . i • i r �. ti - ..,.� _ y, 1 SORBET, ilk, FrOYe 19 it 11 Ai r. COLUMBUS. OH 2022 IKE SMART CITY I MIAMI BEACH RFP 92 +" tea.a e- . } • € yy Y ,fri , . :"' i''''''' :''1 1 ' L' ')P-c::: ):: ....-.21:-11161113' . 11 tlai '7:01:'..i.:-"ral-11- ' ,.-,..--l'''. 1 i . ,�. � -1 S - ; .14 1 4 FEDERAL 01 NAY .. - t" s =a 1. HILL ` T . Mi I I �� O TOUON ECNEEN i , l "4 Cafe , -. '� • - SAL' h 9aFS r ..... -.�3 , - yIII • , . . .„ . 1. . :., - ` .,, - •.... « l fib ,� - ., .,_,.„ S1L i i _ . _.... .. . __ _ _:__ . _, s i , 10/10014 _..... - t • - ike,„ 11.1111,- • . _.__". "__'"y' `tx y` yam{'':,!45:f-_.,-L.-,0.,.4.-...,.„.-,-..,,,,,,,..-,„-•,,.......„.,:•.,..._„,•. __ y . _ 4 .. .. .A..-'.. , • i . „. ... ._...,.. . . . • R BALTIMORE, MD „ •gTfi'a. ` 20221KE SMART CITY MIAMI BEACH RFP 93 3.7 OTHER VALUE-ADDED OFFERINGS ONGOING PLATFORM INNOVATIONS Rather than outsourcing work,IKE Smart City employs a full-time,in-house Product and IKE Smart City's differentiating approach has resulted in advanced features,a Software Engineering team that is 100%dedicated to keeping IKE on the cutting edge of superior user experience,and the flexibility to deliver on the unique needs of our technology.Their collective experience spans diverse business segments and platforms city partners in exciting new ways.Our ongoing investment in the continuous which informs more innovative results.Singular focus allows us to work proactively,react evolution of the IKE platform ensures that the kiosk network will stay relevant and quickly,and easily pivot as new opportunities arise. engaging throughout the term of the contract. RECENT INNOVATIONS & UPGRADES GRAHAM CONZETT KEVIN HOLLAND 0 Director of Technology Senior Software Engineer ► Support for EKM smart power meters ► E911 call metrics through IKE's Content Management System (CMS) ► Partnership with BreezoMeter for more comprehensive air quality data 0 CARSON DENTINGER CHRISTOPHER MILES Software Developer Software Developer ► Air quality indicator and UV index added to home screen ► Scooter information added to Get Around application ► Partnership with Transit for enhanced wayfinding RYAN HEINLEIN MICHAEL GEE I. Featured Content capability in Directory applications 0 Site Reliability Engineer Engineering Manager ► iCalendar feed for Events Application ► Enhanced Photo Booth application with stickers and filters 0 DANIEL MERRITT ► Poster application updated to enable scrollable content and mobile transfer Director of Analytics ► New CMS functionality to streamline content deployment ► Partnership with National Federation of the Blind for new accessibility features PRACTICES ► Daily ideating and collaboration ► User experience and interface ► Thorough research on new trends (UX-UI)testing and technologies ► Remote bi-monthly release of software modifications and updates ► Innovation mapping ► Ongoing implementation of new features ► Detailed change logs CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY i MIAMI BEACH REP 94 3.7 O'HER VALUE-ADDED OFFERINGS ,C'— SMART MOBILITY HUBS ='� �. . iii ......x As the winner of the USDOT Smart City Challenge,the City of Columbus developed smart 1 - '106 {' city solutions to urban challenges.In response to transportation challenges in cities, N "; irr ft,,,\ IKE Smart City partnered with Smart Columbus to deploy a Mobility Hub pilot ° program in 2020. Mobility Hubs are a configurable transit amenity that increase access - - ' to first/last mile solutions and help to organize the streets from haphazard placement of w` the vehicles by centralizing them in designated places. Fir " -,- L M1 �. P11w Jilt • IKE serves as the agnostic centerpiece of the Mobility Hubs,providing real-time public "n - """'�' r transit information,a multimodal trip-planning application,scooter docking and chargingII- MOW '""` stations,and other transit services from shared mobility providers. s•iaa >e Mobility Hubs consist of a flexible kit of parts that can be adapted per location to include ' -rr �'` "" '!`"` MAIM elements such as bike share docks,personal bike racks,car share parking,and electric �. j' �"' "'x' vehicle charging stations.In addition to providing scooter docking and charging that — . '� -• }accommodate all brands of scooters,IKE Smart City is leveraging IKE's technology to 4 'W -- • IL_. _ ___ provide on-street EV charging in 2022. _ _ i SMART CITY SOLUTION- IKE is a critical component of our Smart City transportation pion, - • I—'� I . providing visibility and information for ail transportation options in _, our city,and improving mobility across the economic spectrurn „� JORDAN DAVIS 44w it W i� i} DIRECTOR.SMART COLUMBUS r' t .. 1 415 —. Ip 'I!' 1 CONFIDENTIAL & PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACH RFR 95 3.7 OTHER VALUE-ADDED OFFERINGS ON-STREET EV CHARGING IKE Smart City is currently working with several city partners on # deploying electric vehicle charging programs alongside existing 111114 kiosk networks and is anticipating launching our first electric vehicle charging programs this year. r � Illikili c> e:. IDEAL EV CHARGING SITES Densely populated and equitable locations overlap with our , kit current and planned on-street sites. .. BRAND AGNOSTIC CHARGING ♦ %'S EV and scooter chargers are brand agnostic,enabling future- * *1 proof installations. v • Y iF EV PARKING INCENTIVES � R i S`a i., , ► No disruption to local parking ' *' 111111 ► No fee for charging session s ,' 10 i ...-0 ► One-payment system for parkingFT PROVEN ON-STREET EXPERTISE IKE Smart City's expertise working in the public right-of-way MARNO aArial/4 ill ' eliminates the most time-consuming aspects of deployment. - ", , ® �� EXPEDITED NETWORK ROLLOUT v.- ' ' ' 'Itiffiliffeeg ..'lL EV construction and operational costs could be reduced by approximately 50%when shared with IKE deployments. ��- ' r I . NO INVESTMENT FROM THE CITY rn All construction and ongoing management is provided by IKE nx x. _ii s N; e,:@.m. Smart City using existing electrical infrastructure. CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS 2022 IKE SMART CITYMIAMI BEACH RFP 96 ,/ f .1"ff .A1111 .., ,..\.,.r 4 TERM AND ‘• REVENUE PROPOSAL fi .. . ,,,,.... ..- - -...... .,... --. ...„.. .... ... ..:.,_ ., • . , . . . . . .,. .. .. ,. / .. .,_ . , ..,.k... •, . ,/ .. . . . • ‘ , — -, . •. • \ . ,, • -* 0---. _ \Kir ... .... -..-_.,.. !,. . ............„ .. ... f.\\. . , ---, • ' . ' amilite- 11101.6 illi V. \ .. . .- . ,.. —- k•-__ :' -.-.'• —-::•• ..4. ./- '\, • • - ,,.. .... 4,,,, . ... . . . • <_,. :. _ \...lo• x..- - ' • / - — . ..:-;;-.,7,...,,i,_c,,•;:.:t-44/,•.,, ,;:..•, ,,,,c,„.,At'I-ws..T4..*:•'7,12,....-i;::). --:.,,•. ..,...-i• :. „ ••,. .,.•--- '• ..„ • '''' .. .. : '''"Ir311,-W,MV•4"•,---„ :•7•.'----11.:1:•.4,-,:'--;.-.4,14,-;-r:..-77;,::• .'r-..;Fr.,:.:.- ,. • - •. - :---: :• --,-'.. ' .. . . . , - . . • _ , ,.- - a' T E Rrn _de- _ %% 's CONTRACT TERM a ', ,�4 - "` IKE Smart City requests a 10-year initial term with one 10-year automatic �. � renewal term ifperformance criteria(as defined bythe City)are met.Thisy+ will not only protect the City,but also will allow IKE Smart City to offer a `� �—\ best-in-class kiosk program,maximize revenue to the City,and underwrite `� �/ ' `/� � ' ' w t �' our investment. � ' f � Included below are examples of performance criteria from other cities / %^ z«y- where IKE operates: ► IKE Smart City shall have deployed monthly updates to the operating rl '��'. "�,,. software of the IKE kiosks / , ► IKE Smart City has met all maintenance obligations t ,', ► IKE Smart City has provided electronic monitoring for each IKE kiosk / \ \ 4 '`--.' ` _ E' 24 hours per day/7 days per week,to ensure that all software is / : . •,j Y Y _ / / operable and shall have remedied any interruptions or malfunctions in , . - �1'/ I , the software as soon as reasonably practicable �: t t \,-, .„. '' . ► IKE Smart City has replaced any hardware components or internal ; ,.� �,:J� � networking components as neededf ��,(��? I� l ► IKE Smart City is not in default of Revenue Share obligations ; i,; �„ ► IKE Smart City has kept the content on the kiosks up-to-date and relevant pursuant to a plan developed with the City s'� VA CONFIDENTIAL & PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY MIAMI BEACH RFP 98 i s j/4.2 REVENUE TO THE �('. i; PROPOSAL r f. s, , FINANCIAL BENEFITS �' Z� IKE Smart City would place 15 kiosks at mutually agreed-upon locations within the City of Miami Beach. �,� After demonstrating the success of the program,IKE Smart City would work with the City to expand the JrJ _ program.We believe that the City of Miami Beach could support up to 50 kiosk locations across North j r �:/ i' I i ' _ �'y Beach,Mid Beach,and South Beach. ' J� ,i /. . J IKE Smart City will manufacture,install,operate,and maintain all kiosks at no cost to the City. '"- IKE Smart City would pay to the City of Miami Beach the greater of: a :: / ► 40%of Gross Advertising Revenues,or , i\w y ► $20,000 per kiosk in year one,increasing at 2%every year thereafter ' _ • The average annual revenue share to the City,assuming 15 kiosk locations, • j '� ° .` is projected to be$1,365,878 l 1 ! - The total revenue share to the City,assuming 15 kiosk locations, _ is projected to be$27,317,569 /' 1 `! �`` lb ‘ If 50 kiosks were installed,the average annual revenue share to the City is projected to be /.'� 11011( $4,552,928 and total revenue share to the City is projected to be$91,058,564. 1 4I ' it It Further,IKE Smart City would provide a$1,000,000 non-refundable advance payment to the City,to fi i I\ be used as a credit towards future revenue share payments.This prepayment will be deposited into an , escrow account on the date of City Commission's approval of award and will be released to the City once Commission approves and entitles a 15-kiosk network. CIVIC BENEFITS IKE Smart City will provide the City of Miami Beach with 12.5%of all advertising time to be used by the City IKE Smart City's experience managing a kiosk for the promotion of civic content,public service announcements,or other communications.The value of program in the City of Miami makes us uniquely ` this dedicated time on the screens is projected to be$8,536,740,assuming 15 kiosk locations,over the qualified to accurately anticipate revenue for a term of the agreement.Any unsold advertising time will be provided to the City at no cost,when available. network of kiosks in the City of Miami Beach. Further,IKE Smart City will provide the City$550,000 in free advertising time annually on its network of kiosks and large-format signs across the country,to attract visitors to Miami Beach. CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACHRFP 99 4.2 REVENUE TO THE CITY PRO FORMA Prepayment Lease Term Year 0 1 2 3 4 5 6 7 8 9 10 Gross Revenues Miami Beach IKE Network(15 Units) $ 1,921,920.00 $ 2,262,374.40 $ 2,738,038.62 $ 2,820,179.78 $ 2,904,785.17 $ 2,991,928.72 $ 3,081,686.59 $ 3,174,137.18 $ 3,269,361.30 $ 3,367,442.14 Total Gross Revenues $ 1,921,920.00 $ 2,262,374.40 $ 2,738,038.62 $ 2,820,179.78 $ 2,904,785.17 $ 2,991,928.72 $ 3,081,686.59 $ 3,174,137.18 $ 3,269,361.30 $ 3,367,442.14 Revenue Share IKE$1MM Prepayment/Reimbursement $1,000,000.00 $ (468,768.00) $ (531,232.00) $ - $ - $ - $ - $ - $ - $ - $ Minimum Annual Guarantee(MAG) 300,000.00 306,000.00 312,120.00 318,362.40 324,729.65 331,224.24 337,848.73 344,605.70 351,497.81 358,527.77 Percentage Revenue Share 468,768.00 598,949.76 783,095.45 809,709.51 837,184.42 865,547.25 894,825.91 925,049.17 956,246.71 988,449.08 Total Revenue Share to City of Miami Beach $1,000,000.00 $ - $ 67,717.76 $ 1,095,215.45 $ 1,128,071.91 $ 1,161,914.07 $ 1,196,771.49 $ 1,232,674.63 $ 1,269,654.87 $ 1,307,744.52 $ 1,346,976.86 Lease Term Year 11 12 13 14 15 16 17 18 19 20 Gross Revenues Miami Beach IKE Network(15 Units) $ 3,468,465.40 $ 3,572,519.36 $ 3,679,694.95 $ 3,790,085.79 $ 3,903,788.37 $ 4,020,902.02 $ 4,141,529.08 $ 4,265,774.95 $ 4,393,748.20 $ 4,525,560.65 Total Gross Revenues $ 3,468,465.40 $ 3,572,519.36 $ 3,679,694.95 $ 3,790,085.79 $ 3,903,788.37 $ 4,020,902.02 $ 4,141,529.08 $ 4,265,774.95 $ 4,393,748.20 $ 4,525,560.65 Revenue Share IKE$1 MM Prepayment/Reimbursement $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - Minimum Annual Guarantee(MAG) 365,698.33 373,012.29 380,472.54 388,081.99 395,843.63 403,760.50 411,835.71 420,072.43 428,473.87 437,043.35 Percentage Revenue Share 1,021,687.83 1,055,995.45 1,091,405.44 1,127,952.33 1,165,671.72 1,204,600.31 1,244,775.92 1,286,237.55 1,329,025.41 1,373,180.91 Total Revenue Share to City of Miami Beach $ 1,387,386.16 $ 1,429,007.75 $ 1,471,877.98 $ 1,516,034.32 $ 1,561,515.35 $ 1,608,360.81 $ 1,656,611.63 $ 1,706,309.98 $ 1,757,499.28 $ 1,810,224.26 CONFIDENTIAL 8 PROPRIETARY—CONTAINS TRADE SECRETS 2022 IKE SMART CITY,MIAMI BEACHRFP 100 / r' ;ate% 4.2 REVENUE TO THE CITY �_- ���/ j ' FINANCIAL STABILITY ,..i ,,, _ A,o IKE Smart City is financially equipped to provide a turnkey kiosk network to the City �� ' ~ .. of Miami Beach at no cost or risk to the City.We are financially responsible for live ���' \; ; ;:;, , IKE networks in 15 major cities across the country and do not rely on our city ���•- partners for any financial assistance. 1 , ./ ,50,,... ..r., , i t -- ► We have never defaulted on our contractual commitments or delivery of revenues to our city partners - — . J. We have a proven track record executing and operating IKE networks nationwide "< y ► We have cash on our balance sheet in excess of what would be required for a i, �_ deployment of IKE kiosks in the City of Miami Beach `,.`"-<:- - `f ► We are supported by an 18-year-old media company with successful operations in r ¢ i the largest media markets in the United States,including Los Angeles,New York, F Chicago.Boston,Atlanta, and Washington D.C. \ �.,,t /iij ?iII �' .. FINANCIAL DOCUMENTATION / }�, i .�,, Enclosed on the following page is a letter from First Merchants Bank,indicating that this / ' i , � project is well within IKE Smart City's existing capacity based on our current funding �, ii,I I,�lr `1It. availability and ongoing operation cash flows generated by our existing operations. I ,.f , ' , If the City desires a more detailed review of IKE Smart City's financials,we are happy '. A M to arrange a detailed discussion between the City and our bank or provide additional documentation. We have completed the Dun& Bradstreet analysis and are prepared to submit ` a Supplier Qualification Report directly to the City upon request,per the City's \ clarification about this item on 7/13/22. CONFIDENTIAL& PROPRIETARY-CONTAINS TRADE SECRETS 2022 IKE SMART CITY I MIAMI BEACH RFP 101 4.2 REVENUE TO THE CITY FINANCIAL STABILITY (coNT.) first Merchants Bank xsoanc°°°AIM ADST!rao mnwus,0a.nr. rxx,rars).nme eax:suwnur July 13,2022 Kristy Bade,Contracting Officer III,Lead(Procurement Officer) City of Miami Beach Procurement Department 1755 Meridian Avenue,34 Floor Miami Beach,FL 33139 • Re:Financial Information for the City of Miami Beach—IKE Smart City Dear Ms.Bade: It has come to our attention that IKE Smart City,LLC(IKE)Is responding to a request for proposal for the Design,Manuf-,install,Operate,and Maintain tnteracttve Digital Media Kiosks for the City of Miami • Beach.We are aware that this project requires a significant amount of initial capital expenditures,as well as various start-up and operational expenses—including a fixed rent expenditure. Based on my conversations with IKE Smart City,this is an outline of the various capital requirements: 1) Initial Capital Expenditures:$1,575,000 2) Prepayment of Rent 51,000,000 3) Cost Year Guaranteed Rent$300,000 4) Variable operating expenses:$605,007 Based on our review of this project,IKE's current funding avadabiGty,and the ongoing operating cash flows generated by their existing operations we feel that this project is well within their existing capacity.Additionally,the overall size of this project appears to be consistent with the scope of their historical capabilities and the company has cash-on-hand far in excess of the capital requirements for the project. Please understand that this letter of endorsement does not represent a commitment,nor an intent,to provide specific funding for this project.However,it is intended to express our current satisfaction with the existing relationship between IKE and First Merchants,and our opinion as to their financial capacity to complete the project as described to us- If you should have any questions concerning this matter,please do not hesitate to contact me at • (614)583-2170. • • Sincerely,, T.Todd Fulton First Vice President Bail MISCnniflS Moo WWW!r,SrMLaC,a YS.COM riyie CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS itei ; r`,\ . IN . ,: 1 Irli 4 2 REVENUE TO THE CI,' r 'I'it MEDIA SALES if. :• , i I W �- I The team behind IKE Smart City has been profitably operating media assets in markets j across the U.S.since 2004.Our Media Sales team has decades of collective experience 13 i and focuses on best-in-class customer-centric service. so'_` s • Media buyers from the largest national agencies,including Rapport,Kinetic Worldwide, s _ f ` dr �� I i � __ •_ Outdoor Media Group,Publicis Media Group,and Horizon Media seek out our inventory xw. I I 4 ! based on our ability to deliver value to their clients. sj • �� . 8th St I 1 _. I i ill1i i R I i' Integral to our success are the strong relationships we have built with blue-chip national �� advertisers—strong relationships that are required in order to successfully fill premium „ ^1 t,# - spaces with quality and impactful campaigns. :,.1 • EMERGENCY • * N, �y .4 Examples of the brands we work with include: # -� lir— # - if hs .e 5.5. a it i 401;3*, Google AT&T tac( ins WINE •4 6 i CHANEL I - ..,._. pepsi NETFLIX Tirr:LNY L�Cu _ `„ . , t , # amazon r Linked® o Spotify CHANEL Oiller MCoors "•Iui1I ‘Carnivalnn CHANEL VICTORIAS hula NA .4 SECRET E ;V. : ke O aei s PORSCHE Uber • Sachs UNITES (COACH CHASES AIRLINES ST. LOWS MO 2022 IKE SMART CITY I MIAMI BEACH RFP 103 t' Y , .\R 4-2 REVENUE TO THE CITY ��.ti � .. R � y;: . � ,�, 4 A =5s ADVERTISING GUIDELINES , ,, „! 1 -,, It .i Our Sales team is adept at tasteful advertising copy and imagery. \ 1 ° i '�. � �1 . � 1r .` b,T 111/1'lli,:li' We adhere to all local advertising restrictions and always work • N� r .Y ' ti4 fr .._ withour city to form mutuallyagreed-upon 'direct y t ,�; � �, y.; � ,` advertising restrictions. *� "' f IKE Smart City will not advertise anything that: .. ', rr " ' il t E ► Is contraryto anylaw,ordinance,rule or regulation of any — ' , 9 I� _ _ NW 24TH 5T 'k' .�.}�•: • applicable governmental authority �M1 I I i' 0,,,. .,,,, ;P' ► Promotes or advertises unlawful or illegal goods,services, f pmil r or activities �� , /"' ���� ` "'' ". �jl� opp• � .,,„ r _ COFFEE Y : :-�!'4, ► Promotes or advertises tobacco or tobacco-related products Iitt _ 't ► Promotes or advertises firearms 14 . - ! •t - a I; 'f ► Promotes or advertises sexual services. programs,or products C ' ', b r. . ..---= r— F , + :OFF-El - ' Y- ► Promotes or advertises political candidates or political issues i4'- . ' ► Promotes or advertises a competing brand of non-alcoholic • = . beverage to the City's pouring rights provider ,- i `S ► Promotes or advertises alcoholic beverages within 250 feet - + I - . '?I_ of any school,day care,or house of worship '� • LL'. , �,_ . 4 • 4' Our Sales team has experience navigating content restrictions with ;` city partners.IKE Smart City will work directly with the City of v. -� i bg ' —11 Miami Beach to establish a mutually agreed-upon content - . ' , ,• - restriction list. -�• _- \r` MIAMI FL CONI T+NT'A. t, PPC2RiETA1-,Y - CONTAINS ,RP'IZ SECRETS 2022 IKE SMART CITY I MIAMI BEACHRFP 104 4.2 REVENUE TO THE CITY e MIAMI BEACH PROPOSED LOCATIONS (15) w _ A IKE Smart City recommends a deployment of 15 kiosks throughout seven North View1221- 4 key commercial corridors.We plan to install in phases of approximately 5 kiosks and will work with the City and stakeholder groups to identify i which kiosk locations are priority.The allocations,as well as the final s;, -.— "" kiosk locations,would be determined in partnership between IKE Smart `-:- � City,the City,and the applicable neighborhood groups. After demonstrating the success of the program,IKE Smart City would d work with the City to determine whether expansion of the network i would help better serve the community. Where possible,IKE Smart City will replace the static wayfinding signage I throughout the City with IKE kiosks to reduce clutter on the sidewalks. ,r Sp I � t • 9 7/".'' 1' i C,UTHgEqc tiiii1 ,_ 8 R�^Cc" •kae"aa 3I • nkP., r. 4 ,. ` v • / ,..,,,. 1:: , i t ' CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS 4.2 REVENUE TO THE CITY IMPLEMENTATION SCHEDULE CONTRACT AWARDED MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 MONTH 7 MONTH 8 MONTH 9 INSTALLATION MILESTONES Pre-construction Siting Begins 1 month duration IKiosk Fabrication Begins 5 months duration ISite-Specific Plans,Permit Submission&Bidding 6 months duration IConstruction& Installation 3 months duration Content Development, Training&PR Launch 4 months duration INSTALLATION STEPS Pre-construction Kiosk Fabrication Site-Specific Plans,Permit Construction& Content Development, Operations&Maintenance Siting Begins Begins Submission&Bidding Installation Training&PR Launch Ongoing for Term of Contract ►Identify Preferred Locations ►Acquire Components ►Site-Specific Due Diligence r Contractor Pulls Permits& r Exploratory Discussion with the City ►Regular Kiosk Cleaning in Partnership with the City ►Fabrication ►Site Surveys Posts Bonds ►Content&Implementation Planning ►Onsite&Remote System ►Meetings with Key ►Shipping ►Prepare Permit Set Plans ►Construction(Trenching, ►Content Plan Reviews,Approvals&Content Operations Monitoring Stakeholders Electrical,Foundation, Plan Finalization ►Kiosk Troubleshooting&Repairs ►Permitting Begins Restorative work) ►Preliminary Meeting with ►Features Buildout&Programming Software ►Hardware&Software Upgrades Permitting Stakeholders to ►Identify Potential Contractors ►Complete Inspections Introduce the Project ►Send Plans Out for Bid ►Activate Power 1.-Data Population,Migration&Content Load ►Content Management&Updates ►Select Construction Partner ►Kiosk Install ►Bug Testing,Fixes,Beta Testing,Optimizations ►Data Analytics&Reports ►Training City Personnel on Processes&System ►Advertising Sales&Implementation ►Commissioning/Testing ►Establishment of Advertising Contracts ►Plan Ribbon Cutting Ceremony 'This timeline assumes a 30-day permitting timeline and no construction moratoriums. ►Finalize Press Release&Confirm Media Strategy ►Go Live' CONFIDENTIAL& PROPRIETARY—CONTAINS TRADE SECRETS 2022 IKE SMART CITY MIAMI BEACH are 106 A FINAL WORD CUSTOMIZABLE PLATFORM The flexibility of IKE's design and software allows the City of Miami Beach to customize the platform to create a hyper-local kiosk experience that reflects the City's unique characteristics and brand identity. INDUSTRY LEADER We have been operating IKE networks since 2015 with great success.Cities across the nation have selected us as their preferred kiosk and endorsed our product and team as superior to the competition. IKE Smart City is uniquely positioned to partner with the STAFFED TO SUCCEED City of Miami Beach to support its placemaking initiatives Our vertically integrated team is comprised of skilled contributors from each discipline led by experienced Project Mangers.Our investment in full-time and enrich local communities through innovative smart city resources ensures the City will receive a seamless turnkey program. technology. Our objective is to drive discovery, mobility, and equity, while also providing an economic return for the City. COMMITMENT TO ART & COMMUNITY PROGRAMMING Using our media platform to support community initiatives and extend the reach We hope the enclosed information has demonstrated our of public art is at the core of our mission,and we would continue those efforts in differentiators and superior value proposition. Many thanks the City of Miami Beach. for taking the time to review our materials. CONTINUOUS INNOVATION Keeping IKE relevant requires ongoing research and innovation.Employing dedicated Product and Software teams with a singular focus on the platform versus outsourcing the work is critical to success. FINANCIAL STABILITY We are equipped with the capital required to deliver a best-in-class kiosk network without sacrificing quality and our Advertising Sales team has decades of experience that will support delivery of contracted revenue. 2022 IKE SMART CITY I MIAMI BEACH RFP 107 jr' I�0, ' � t` , ��. / ' R ,, , 0,,' . . % ." r�3 / %rdjj -fi1� / , � • N7s Thank .... ; . ° - r ./1.,:‘, ..-'•_, Trki :,.''': ' . PETE SCANTLAND JIBRAN SHERMOHAMMED r +'�'" � fir+ Chief Executive Officer Vice President of Development -- 250 N.Hartford Ave and Corporate Counsel Columbus, /OH 43222 1175 Peachtree St NE •. ,ii �.. \- • T 614 205 9108 10th Floor,Suite 1000 , . pscantlanomlKEsmartcity.com Atlanta.GA 30361 - + `�y�` .?'��`- T:7707149174r) \\\\.,- \\ • - jibrantLlKEsmartcuty.com i \ - ANNA BAERMAN MARISSA CRUDELE � ' �.1 ���� Development Director Development Manager •\, � \�\� , 250 N.Hartford Ave. 250 N.Hartford Ave. \` / � �,. �` . ,, Columbus,OH 43222 Columbus.OH 43222 /� � :!I i / \ \v`\ i 1 T:276 338 8152 T:512 214 7496 '} N !�� abaerman nlKEsmartcrty.com mcrudeleralKEsmartcity.com r \- '\\\� /, i.l* a,I r,r SMA . �' i 11 . \ ':,%.NNii ikeCITYRT ,\ IKEsmartcity.com \\; ATTACHMENT D Exhibit A AFFIDAVIT OF TRADE SECRET CERTIFICATION STATE OF FLORIDA COUNTY OF PALM BEACH I,the undersigned,being first duly sworn,do hereby state under oath and under penalty of perjury that the following facts are true: 1. I am over the age of eighteen and am a resident of the State of Florida. I have personal knowledge of the facts herein,and, if called as a witness,could testify competently thereto. 2. I am the CMO of Smart City Media,a New York LLC, whose principal address is 5141 Nesconset Rd, Suite 1012, Port Jefferson Station,NY 11777. 3. My Company considers the information contained in the document(s) entitled(provide description of the information) marked as Tab 3, Technology and Services (comprised of a total of 7 pages) a trade secret under applicable law for the following reasons: This section contains value added revenue generation programs that are "unique" to the requests for this RFP and have highly confidential revenue projections associated with the programs. [Please explain in detail the specific element(s) or provision(s) of Florida Statutes that render the document(s) as being entitled to trade secret protection, including authority for conferring trade secret protection to documents that (1) are not marked or identified in any way as containing confidential trade secret information; (2)appear to have been disclosed to the public entity and general contractor without being marked as such; and (3) include information routinely provided by contractors to public entities without any assertions of trade secrets.] 4.My Company has taken measures to prevent the disclosure of the information contained in Tab 4, Section 4.2,Term and Revenue Proposal(comprised of 7 pages)to anyone other than those who have been selected to have access for limited purposes,and [I intend/my company intends]to continue to take such measures. [Please explain such efforts in light of comments above in Section 3.] Our financial projections are proprietary to Smart City Media and should not be discussed or disclosed to any entities other than those who evaluate the RFP submission. 5. My Company considers the information contained in Tab 1, Section 1.1 Cover Letter(comprised of 1 page) to have value and provides an advantage or an opportunity to obtain an advantage over those who do not know or use it.This page highlights the company's Revenue Forecast to the City. 6. All of the information in Exhibit contained is not publicly available elsewhere and/or has not been reasonably obtainable without My Company's consent by other persons by use of legitimate means. 7.I am the person for the City of Miami Beach,Florida to contact in the event a challenge to any information contained in this Affidavit is received. Executed on this 26th day of August in Palm Beach County,FL Affiant- Full Name: Michael Lee Mainthow Address:28,000 Portofino Circle,Palm Beach Gardens,#103,33418 Telephone:(914)960-3695 E-mail:mike@smartcitymedia.us/ Affiant Signature: ``���c-� -Q'' fi STATE OF C\0Ctfl1/4.� COUNTY OF `C71.`v1^ ‘.2 r 04,04 Sworn to or affirmed and signed before me on AV -L3 VA % a - (date)by iM \t C\0.G� Mco v4.1r Gc (Affiant). jvi�_•.. SARA MILLER �V\ A ` ..f Notary Public-State of Florid.)NOTARY PUBLIC I ne CommissionNHH 113447 �' a '` My Comm.Expires Apr 28,2025 ❑ Personally Known Produced identification (Type of ID) Ft x. MS305-5 a.S340 ► k,oslay f , - - — • l� - _:.i......7._...: a - --'_• . d ..._ _ .. 'y.{ •�` ' /� wig �� ., {V•"•'..,.... �.+�•.- -711 it • . ...• lira •!On /`ice • , o • '.'-''' ../1. . filiji:. i .- , 4._ ..___........_._.............._______________ r If i �. _ n...rre.u..- ..- • i - -�..... �. , iiiiii..3 ti 9.. 11 ::7:(1111111111P;..1:'%; .1. AO'. ''x. S emu, y..w.d�...,..b.. M 1 " A wr.... ..may M•\VW. .W..4 3/41 may, .-...ofA.,w... t .- I giie A ,t Frr 1 11 iiiiiiiiiii_ . TAB 3 - Technology and Services SMAR NM1-BF`• , ��s. CIT Y INCORP ORATED *I: MEDI f �,����N, DIGITAL MEDIA KIOSKS • CITY OF MIAMI BEACH • RFP 2022-040-KB • PRIME CONTRACTOR: SMART CITY MEDIA MORE INVESTMENT SCM provides unmatched investment in more technologies. MORE DIGITAL SERVICES SCM provides unmatched community connectivity & media services. MUCH MORE REVENUE SCM provides unmatched revenue guarantees. 4 ! f . r : i� - ^ ram, .. ,'r ' , -.lc- ' t C'-, • ,aril �- ,; Xr. '�.•jIM� ~ �,,-`." SMART All-in for Miami Beach. MC OR„TE CITY. TAB 3 Technology and Services Kiosk, Design Wayfinding & Mobile Phone & Artwork Realtime Apps Integration Introducing Miami Beach CityPost Community An award winning community channel that is crafted Miami Beach specifically to the uniqueness of Miami Beach. Powered Content From the kiosk exterior artwork, to custom made apps, Specialty Apps to community inclusion, everything on the following pages are designed exclusively for you. Public Safety Sustainability & Smart City Priorities Resilience Tech TAB 3 Technology and Services- Kiosk Design Kiosk, Design & Artwork Smart City Media is proud to present our vision for design and artwork that will support the world renowned Arts and Culture of Miami Beach. Miami Beach is unique, and so are our kiosks: with art that is 100% customizable for each and every one. This ensures that the City's vision is reflected in every Miami Beach community where we are installed. CityPost Advantages: The CityPost kiosk network is the anchor that ties all smart city services together 75" & 55" screens provide tailored City placements Kiosk exterior graphics can be customized and modified Unique exterior solution for different Miami Beach streets or city neighborhoods Community engagement allows local artist inclusion MI A v IRP A ARTS & CULTURE .2022 Smart City Media.LLC.AU Rights Reserved. 52 TAB 3 Technology and Services-Kiosk Design CityPost Kiosk - Future-Forward, Timeless Design that Allows for Technology Upgrades. 112 at "You Are Here"Local Map Multi-Modal transit integration rc\ with Transit Directions ^ and other micro transit API's S u MAPS • INFO :1`6%) 24/7 Dedicated Transit Arrivals 24/7,360°,4 Camera Video with Interactive Route Maps Footage Capture 11 A* 18-UCLA 2m Tourism Friendly and n0.0wmtcvmLA•61h-Central 16m Panic Button&Public Safety Multilingual ® 0 Alert Messaging ap • Award Winning �, Curated City Content from Accessibility Ul/UX UPjj Olio CityPost Newsdesk City publishing,image and Integrates with City,Tourism& video,via secure web portal * 0(..i,0 ex Third Party API's _,. a -..,,, its ; . Robust,Secure,Wi-Fi Hotspots Real-Time Data analytics with 50 future adaptability .3 for CityPostssaa�tjcitypost.us ddir Custom graphics branded for Camera app for City each&every deployment Featured Photo Booth C) Small Business tools allow No Web access and Community posting to network __-._ - Extreme data privacy measures Santa Monica,CA.and other SCM deployment examples for illustration purposes *Kiosk graphics are for illustration purposes only ` Di sclaimer ii TAB 3 Technology and Services- Kiosk Design 20 Years of Unlimited Graphic Design Support First things first-this is Miami Beach and these machines have to look cool for decades to come. From local painters, photographers and graphic designers, our exterior skins are a canvas for the community. Our proposal includes artwork refreshes throughout the term of the contract so residents and the City can embrace these wayfinding totems. Smart City Media looks forward to having the opportunity to partner with City Departments and staff, Business Improvement Districts, Community Groups, and Local Schools to help design CityPost kiosks that are customized to the City's identity. I I I 1I I 12 0 0 c i'; .. ! ...."... I f M '4 , lrrMu CA 4 i 0Touch and Eapb,. •nUMW IIrtOkM g f ill;•� 1 _ w e� �r r: �. ; Irupwled mam R �, a tNremrosnb , 51 0 onebeeww.rd 0 E lYr )'� E; usu„,— s eMeon.rM.rM 11MMMMYnt o P v ■ 0 .r.:..rM.more,� L' L rwNbY• ,o` t? a �� - --,eff. t r„, . on KowaLilliillill sANT4 MC{1IN CA BEACH i. City branded designs with Photographic designs that meld Graphic designs associated with Location specific designs add Local art from Miami Beach wayfinding graphics with the beauty of Miami Beach Miami Beach culture and history unique flavor for different areas professionals and students alike Santa Monica,CA.and other SCM deployment examples for illustration purposes 'i 2022 Smart City Media,LLC.Ail Rights Reserveu 54 TAB 3 Technology and Services- Kiosk Design Kiosk Designs by Miami Beach's Very Own, Bill Lane ,--: . _::-.... . --- , , : 4.„ •t, - ,r.o.••V . • ' ,i,,;/ , ,:e...,,,.. , _ ,.`/J5 k ,'...` ,, .r '-.. .- • ,- -,..--,.....,q,,,,e.„ -•..„,_ - ‘, •7.4 io,. j ,.....4 _ . , „ ,i, , •.-s -,-..; ..„.... ,,,,•_: , , ., t,„ : , .,• , _,.. A_ ,• ;.:,.. ‘, . e ,,..„:.43.. .z. ., ,::.., ..._. ), _:„_ .(0,..._ 7 , . ,t, , . --,....."„t,...... . ._,„,..„ .41,. - - ' '''. : „4:0:4k,;- \._'f' , . ,• , •"""ki • ...A, l a ..• '. -, r . . ,, •— . , •,into.it A t i it. .,..14.42,.,,,,e:.,:l , ...., , .,k,z,, ISA* 1,-11,11('If"otit .. • '4, '' . ' '---'4' ''t-i-,-.'-:',-: .%'' •, „ . - - We .f, , __,.: t 1 • , . ."a S • • ' f 0- liker.F.- , c st , ... Mir .,,,,...9 )„. . ),:, ...„ • ,- . _ ,iii ,. , - .. — y •••• , III ' i :._...z„, , ,: ,.. ..: .14.00N.: 1:0„;,.::_..littwi.;,..2.v.,,,,,(.„11- :'.--,...:;1_410:1: '1. *..eaki.....4.r. „Iir.aii...:-ivij.'--• 1., II 1 ""'"' • ', - - . . * • '''. ' ..w•-,,--. ! I ,,,,s,.. '.;;L' ..'-' ' •.,-t, ' loll 5,, • , 11,2 ,,;...Apr APP" - -•I, ' ... . ••••••••,, . 1.• ••• '• 4A I , 1...4 jai AIN '''' -•.•;:<1 4 , -t- F7.0, • • \;44:' •1_,,,..‘.4‘!:41‘1*, ' ,,,,.• i:i -.,-"" II' , j'' - A- -: 4111' 1. •'*.„"X`71.,:.%..,. '.: i - ,• 9, , .rg .,' .`‘. ,,,4,,:.t."41,14.v,., ;,tel: .,_..1.7.,: ‘4.. ..tyv,..-,:,..:,,,:,,, -'2""..... • --=-:-.—... m AiNgeb . 1 , .•‘ . 3 '4:''''-: .,:•1'.. -'itE ..:: '- -- •* ,- i --.., ii —• -• NM •11 .:1! ''..`.... '. „ ' '' ' l•'2kr‘. ' '''.4g-ei,:..'re..: *. r $ X.,.. ,S. 4,.....1., ,,•.4e •: ‘4, ' kl., .'.... ,'''-• - .--"' ft 4i 's ..,---- 1 • gi Ir. _....__ .:9 , • MA 1 i I I I I I Ilik— ,A ,...-- .... -it 10. i 4:i ...., . •t . \ . 1 , _ i - :K., ........60„ ....,11 i r--1 _.......m.gooll11■11 4i2022 Smart City Media,LLC.All Rights Reserved. 55 TAB 3 Technology and Services-Kiosk Design Kiosk Designs that Embrace Miami Beach Neighborhoods. Miami Beach is one of the most unique, special cities in the world. Here, one size and one look does not fit all. From Lincoln Rd to Ocean Drive to North Beach, we suggest deploying a network that properly reflects each neighborhood. Larger 75"screens are appropriate in some locations and regular 55"screens in others. We are aligned with Miami Beach's goals and will work with the City to determine which screen size is appropriate for each location. �:��zka Monrca.CC Cent- ��f Iiii) 4,2 * ilik / -_: -'.._ � A } f 18ED.....L. - 414 MAPSINFO ; -;;, WtLSi E ll t � in • _ iM 0 I A i a a;i •anta Monica Advanc•• i . i 1 .... ,i ,..._ 0 0 „, v v I iiellre :. >1 e I 4N 4 Q 1 .`".•!..'-"-- ••• ihs, . . 40 , y y_—__.UCH .1'.• ,, I t.,.aw. wie _S, ,. 6 e ,. a f a soil MONICA 8E — ; o.r.rr *T t 7 r. 0 ......® Q41 al ; ,,„;,,to IIP AA. ; u I 4 > amorilua Akar r . . e _ _____,,„,,,,,,, L., A' -;.. r ��•_—ter T n wwtSiMa Monica High School Santa Monica,CA.and other SCM deployment examples for illustration purposes e.)2022 Smart City Media,LLC.All Rights Reserved. 56 TAB 3 Technology and Services- Kiosk Design Miami based Nanov Display is recognized globally as a leader in ruggedized outdoor Liquid Crystal Display design, engineering, and fabrication. Nanov products operating in all climates, including Miami, Florida; Fort Lauderdale, Florida;Toronto, Canada; Jersey City, NJ; Brooklyn, NY; Dallas, Texas; Los Angeles, California; Louisville, Kentucky; Kansas City, Missouri;Vancouver, Canada; Oslo, Norway;and many other cities around the world. Smart City Media proposes two different size kiosks and screens to be used in different locations at the discretion of Miami Beach to address the variety of placemaking priorities ;s 55"Inch Dual-Sided, '' 75"Inch Dual-Sided, yp kd,brYU Outdoor,Touch screenBINE :,-j., Outdoor,Touch screen Digital Kiosk Digital Kiosk • Length:40.96"Inches Santa Monca,CA r b • Length:44"Inches $ Severe Weather Alert • Width:11.62"Inches D • Width:11.8"Inches lw.dlrlln. Tsunami surging has �` ♦ 'T • Height:102"Inches '�nrepotedata11 • Height:105"Inches ,t coastal locations.Move off the beach and out of C • UL,Nema&IP Certified a...aa,.., • UL,Nema&IP Certified harbors and manilas. II _.. �'a tiling Q • •• 95%Uptime or greater Teuchformoreinta... o • 95%Uptime or greater -® 4 • Panic uptime connected • Panic uptime connected s°"�® � p lilililiHi to battery solution (� 7'` a to battery solution 99.9% 11�� 0 99.9% 116,1141 Images not to scale. C A D,apIar inc. Santa Monica,CA.and other SCM deployment examples for illustration purposes • 57:. TAB 3 Technology and Services- Kiosk Design Kiosk, Design & Artwork SCM proposed equipment meets applicable building/zoning code requirements as follows: a. Linked here is a UL Testing Report describing the tests performed on the NANOV signs. Additionally,the UL 48 and UL 879 compliance certifications are attached. b. Permit Packages: • An experienced outdoor interactive kiosks construction survey team will communicate with the City of Miami Beach Building Department during the site survey. • An experienced outdoor interactive kiosks architecture firm will coordinate permit packages with the City of Miami Beach Building Department. • An experienced outdoor interactive kiosks licensed construction firm will coordinate permit packages with the City of Miami Beach building department c. State of Florida experience: • Digital outdoor directories for the University of Miami Health System • Miami Bayside Outdoor Interactive Kiosks deployment • Lauderhill Transit Center Outdoor Signage deployment • Fort Lauderdale Kiosk Deployment 02022 Smart City Media,LLC.All Rights Reserved. 58 TAB 3 Technology and Services-Kiosk Design CERTIFICATE OF COMPLIANCE CERTIFICATE OF COMPLIANCE Certificate Number 20190911-E501091 Certificate Number 20180905-E502481 Report Reference E501091-20180831 Report Reference E502481-20180831 Issue Date 2019-SEPTEMBER-11 Issue Date 2018-SEPTEMBER-05 Issued to: NANOV DISPLAY INC Issued to: NANOV DISPLAY INC 1978 NW 82ND AVE 1978 NW 82ND AVE MIAMI FL 33126 MIAMI FL 33126 This certificate confirms that SIGNS,CHANGING MESSAGE This is to certify that COMPONENT-SIGN ACCESSORIES representative samples of Permanently installed Changing Message Signs,outdoor representative samples of See Addendum use(wet),LCD Signs,designated as NI or NB XXX-YYYZZZ-aaa-bbb series,where XXX may be ADC, ADH,ADM,ASH,ASM,LDH,LOM,LDK,LSM,LSH,LSK, Have been investigated by UL in accordance with the SDH,SDM,SDK,SSH,SSK or SSM;YYY may be 150, Standard(s)indicated on this Certificate. 190,220,240,320,370,420,428,460,490,550,650 or 750;ZZZ may be LCT or PCT;aaa may be three digit Standardls)for Safety: UL 879,Electric Sign Components numbers;bbb may be letters. CAN/CSA-C22.2 No.207-M89,Portable and Stationary Electric Signs and Displays Additional Information: See the UL Online Certifications Directory at Have been investigated by UL in accordance with the Standard(s)indicated on this Certificate. www.ul.com/datakwe for additional information Standard(s)for Safety: UL 48,Electric Signs Only those products bearing the UL Certification Mark should be considered as being covered by UL's CAN/CSA-C22.2 No.207-15,Portable and Stationary Certification and Follow-Up Service Electric Signs and Displays The UL Recognized Component Mark generally consists of the manufacturer's identification and catalog Additional Information: See the UL Online Certifications Directory at number,model number or other product designation as specified under"Marking"for the particular Recognition as published in the appropriate UL Directory. As a supplementary means of identifying products https://ig.ulprosagctor.corrt for additional information. that have been produced under UL's Component Recognition Program,UL's Recognized Component Mark I.may be used in conjunction with the required Recognized Marks. The Recognized Component Mark is required when specified in the UL Directory preceding the recognitions or under'Markings"for the individual recognitions. This Certificate of Compliance does not provide authorization to apply the UL Mark. Only the UL Follow-Up Services Procedure provides authorization to apply the UL Mark. Recognized components are incomplete in certain constructional features or restricted in performance capabilities and are intended for use as components of complete equipment submitted for investigation rather Only those products bearing the UL Mark should be considered as being UL Certified and covered under UL's than for direct separate installation in the field The final acceptance of the component is dependent upon its Follow-Up Services. installation and use in complete equipment submitted to UL LLC. Look for the UL Certification Mark on the product. Look for the UL Certification Mark on the product0 4:7—digleigeS 0 _. . n.n ago onow. ,.we ..�._w000t u Allier wog.._...,..,... .._. Page 1 01 1 Pape 1 012 • TAB 3 Technology and Services- Kiosk Design Materials 55"Outdoor Double-Sided Kiosk Specification (UMW -DART(RE Transparent LED Box) n.wa..._-- . _ Physical Dimensions 4 M s1Ea 1m tPOWER.1500w —1 STAINLESS STEEL 1ZT .WEIGHT 551.16 LES 1250 KL- STNKESS STEEL 13T 11 / rcl: 11 . . ______ _,. .Y �� _. STEEL 1 STEEL5.0T 6T General Specifications Power,Computers&Electronics System Level Design&Durability Detailed Specifications Y9eoo. ,oruert mmpernure aVCto•e,% Xa',c,lmuunJ 6,aM Power 4nwrnldlon 13m W yAweragel. 900 W(Madmum) .w.d 0pe,ar ry crown a,l Munn.20%m SO% acorn window..d name limit pmm�lbm,W itd<wa 660mm(wddth)a 1210 iron(aaphl ,en lane T.w Kt.Sc,ewi Dimensions (261 ioroes.4J6 BHNw1 CPU IDp117.I6.5O41 NNUnb S.cSl142n Automated swam for noon,•ted1116 with prgra,nmlry 6l Top tight i Controller shell 0e 0grammadeMmulh (Swag Endoswe Dimension 1041mm(wdt).1697nm Owen)x 2,Smm ISTpM 1; _______. ._.___ 1161IClrryatgn IMVAC1 Mon W Inflow Ode.1pd*Npnar9l [onno6w rrlM port IMudry Lldu 6m (11 iMrn.1023 Wdws a 11.8 Minn) -- ----_ R M.E Tramper. O Box 10 amm lwsdN)e 2SGm Ti:llNMrt 195.2 min ep ld 'nl. Em obis.comp., RAM lOQO OOIIO PPOrn.I NOOn6 Metal. Edlea.4 neetllar`Oroel.ndd,ae Oar omen Dim s.ernme Ill.l indte 10.1 male.116 ncites) VaV w der Loam.sorb=trtment Shel MdVde Herten sir.screen and n u2. 004e PIM nenw LW m nde Accom00a1n coon..a,Iwo Inch. meter coon Stange 512 GP MO -. --- - 6rObawe sealing/weather Entbvb shelen.0keadllr 01412,l,AOYO ollas Reso6rt=, 1080.1920 peek Pl Ol.6 outdoor rented kbdw Raul WSIc M.c OS Ilb.d.N 16.01 LTS L Win. CAM DAM 4wwwlawM.Cobb Ann...l%m4hOe.a.aFwel.Od, Color 16.)million colors(9-M) 11 nOMl,OW()2Op/106011.060p1 Taud1Screen Glen 21%do compallb.(UM 1.Bur lam.)U56 .mIN.wM Oats, Tough Stnen!nlwadMryand lI1NWed dCs=tklvelRAP).mire-mutt OR,reOry 50.100iauloco0c0 mmkry cables from SeBn trlerasm computers Mtegrnbncc5au,enent with 2polnt mum,model!=100.I6 Lnp./0 ... 3)PC Input d.16 do Sub Cent..cc ICC,DI SLna.,dHl6.U1579 SOn ConVWer WHO pon041.1%!mesons mm,.P CUMmeClNwmO MOO OUP). l)LAN(0.M5.4.61,R5.2T2< ST WW1..1I,,nt noonseno Dv,.PG/ Co.Tampw.Ne Mot. W.cc/Medan/Lod SI Serial iron between too:lN tor.troller and —_. aWBran 30 en res0o.r=none eemputer Warranty T6 Mntro.Depot parts ar!Rini .ControSershaad 6e grounded to enclosure _ -_ n Totalr warn 6raaw raOYua a minimum of 5 Refresh Rase 6014 SMgle desks...=OEOIe rot ]rya rat.. s Clearance from eage of glees to am 5.5l maw Outlet Mean li me Between l wave00 50.0 lees 'wine maw Contrast Rate 1400-1 dMkdmlm Coon.Betweenfrora of toudNcreen and Paca of door OW De lmm VKwrrl Angie 129 degrees(etlNddel l)R Oryrees lop/.porn) Ti Irtronc to,entln*controller Awe Save protective tone,to me.Pare PCs semis rn Tme use su,nlmag.) to man Ambient light Senior ",I)S,c,c,Mail b.podtlmMln !«tlb n h ens atone Me monitors Or Screen Uhdaw)0W) Ength MEMO 2)Default seKnry W amkaem IN wmor wall Defeat color r Iwr skin KW he wean Write be W us=.to mmmum d one hour P.OgrorrmeMe LED Light Boa enh:wt sratrmRtsowrwc'/nw ..... _ .. St Transparent WW1* NolE.!His SAFE T IS CNEA,ED UM ISINU NAWOY`U IMAHUPAG,'UNENI SPEGDCATIOMS SHEET CY.THE NOOK 9EW DEVICE ONLY FOR HE11 in VICE ....._.._... SHEET TITLE KIOSK SPECIFICATIONS(faSOK-BSOPCT-0PW) I DRAWING NO. C-100 DATE REVISION Si.4.viRi SMART CITY MEDIA SHEET 0, 1 GEI Sr 04142020 car RE„IEw i. T N 54 WEST a0STREET,HEW YORK, SCALE NTS NEW YORE Z ARMA rcrc WNW SMARTCRY6EONU3 os [:HEAIEU NY . O APPROVED BY le WONT NOW II,MIX- CWatlib.eatal4R.Wr01 set v1T.OlEGT6MWITT are 1 01401.I.L'10.CND OYA.S,Ion 101 Kems Sr.,a D.6.10ns OVA. 14OIDAO auMno ROT BY Ie100.411,1V, TAB 3 Technology and Services- Kiosk Design Physical Dimensions '-POWER: 1500 W I WEIGHT:551.16 LBS(250 KG) ' OVERALL DIMENSIONS:11.6"x 41.1"x 103.8" L J ID • -- ■ 41.1"' r_r11.6"; i m _ .. 60.0(2.31J __...._ 11.511.24] 176.2[6.94] 205.0[8.01] 176.2[6.94] I' 10.0 10.71J �— • • 165.5(6.52] _- 160.5(0.52] ._2 �.._ e • Q i�-- -- 1� a l _ 613A[2.69] ill 023.0[00.91] 0 �•.•� t3.0(3.27J 'ILI o_ 4592[1729i_----- O------� IN 136.6[5.39] o 1 6 •' if [ O o 50.8[2.00] O " ya • ml g1 JJ m • 015.0100.59) - • it j . ® 1044.4141.12] co ki 41 5 _ 0 SLOT FOR CONDUITS,ACCOMMODATES 2-2"CONDUITS UNITS.MM[IN] BASE PLATE DIMENSIONS&HOLES LAYOUT N(,IE I NIS SIRE T LS CREATED LOILIZINO NANO.,IANNINACfUNENI STINTS CAINA,S SWEET OE THE NISR SSUW:T OEW SERGE ONL Y EON NEEERENT, SHEET TITLE KIOSK DIMENSIONS(NISDK-550PCT-DEW) DRAWING NO. C•101 DATE REVISION SMAR1 SMART CITY MEDIA 9NEE1 0, I0E1 01 OMWN2= CT REVIEW CI` SE WESTN0 STREET.NEW14014k SCALE NTS NEW TORN 10010 WWAT.SMANTCTT MEDIA.O9 CREATED NY ZAMMAO ARNIM,.LI ST M MAININOW it NLMF 014011 VNI00RAIMMDIOEM(TORPRDECT&IDMRTSITYLEONtlI_MTESSE GP PROSG 100 101.MOW SPECS E f1110614 nr,JO. %UTTATT N,A1oA ROT 9T TARO.NWD TAB 3 Technology and Services Wayfinding & Real Time Apps CityPost offers a unified wayfinding solution with citizen usability at the core. Our kiosks power interaction that easily assist every Miami Beach resident and visitor with wayfinding and transit solutions. CityPost Advantages: Unmatched wayfinding and transit features in the outdoor, interactive kiosk space CityPost wayfinding solutions are used by the longest transit system in the country CityPost integrates all transit options, including micro mobility options (scooter, bike, etc) into one unified mobility platform CityPost wayfinding apps connect directly with any smartphone for a cross platform "grab and go" urban mobility solution CityPost wayfinding includes street level alert posters for transit, weather and other real time awareness messaging ,,2022 Smart City Media,LLC.All Rights Reserved 62 TAB 3 Technology and Services Unified Wayfinding For Miami Beach Seamless Communication Focused On The Community And Built To Power Mobility Citypost is a true content publishing platform for the streets. We are news and i media execs that take pride in MAPSAlk INFO broadcasting valuable content for the community: because everyone should s have access to important real-time �'" « v*" Me�e,9,M Z„ information. We're built for the mobile °.' RD-Opi lu.M.C«y ill \ces�'�PS. c�\ b world and have been a Universal %8.•,`"°' ,..-` E�' Wayfinding pioneer and a dedicatedIO 0 . ' ;«r.` partner in support of Unified Basic Mobility programs. SCM supports Integrated urban $. :, '• , �,�i wayfinding: whether you're walking, •'' Biking, Scootin, or using any Shared ride _ �Q/► or micro-transit program. g ,,,,A, ., ,,,.. „ 4-6 FOURTH sT , CALLE COAT RO4 , ' T_N ORANGE COUNTY l k/ jr�: , ♦ w\ A --, ,;. El N. Main St. jr7r. © Artists Village „' , ., There's so much great information out there. Our job is r V to integrate,simplify&provide ACCESS FOR ALL. Santa Monica,CA.and other SCM deployment examples for illustration purposes «2022 Smart City Media,LLC.All Rights Reserved 63 TAB 3 Technology and Services A Wayfinding Solution Built with Usability as the Centerpiece. A resident or visitor can easily see how to combine bus with rail systems, bike share systems and scooters to get where they need to go.They'll also be able to explore the businesses near the destination.And they'll be able to take this data with them on their own device - placing total knowledge and informed decision making in every individual's hands. s Stop Consolidations to be Implemented in iE Begins Revenue Service Demonstration, :oronavirus Update SMU/Mockingbird Elevt Trinity Railway Express to Update Schedule 283 Downtown Dallas/Conventio 7m 283 Downtown Dallas/Conventio 7m N-Green-N.Carrollton 6m' 283 Downtown Dallas/Conventio 7m 378 Downtown Garland STA 28e 378 Downtown Garland STA 28m' N-Green-N.Carrollton 25m` 378 Downtown Garland STA 28e 378 South Garland Transit Center 41m' 378 South Garland Transit Center 41m. N-Green-N.Carrollton 45m` 378 South Garland Transit Center 41m0. cst How to Ride dtyppst o Tripc Kinn., typL ' v U caypCst tt� 0 12:53 Puwered by the DART VouTvbe Channel 12.52 7:07 tJ 12.52 u�pT v moon,oon, a„t.' Pm Pm Pm U O Pm A. o 40\ i ate-.‘I€ Ir c a E ❑rip © o:o❑ t �1 0;+�❑ ..= rm. .A to uaw won u.w..r the no/ aace.'in.ada I aounes Ceme At CromwaYu Nee,.Yp.Volwne ♦ 4. © ` © Tpew anLaP , OTowaP } t.'g y © s...4 1 , Q Iwke ile" NI .,—f- e' cr�llrl wn� M b #• .I N S oW anO L.aten LaM Be M ORFT'a New Fare a S G� = 171 7P w }me -14 ® w - A O 1Ynr yy.y,., Nveic -- tia�.-6D— .,.r._..z-'• ,ft//jVj�' to4"----.2 . vim}' ® esvaevnq:LwomaOa ier 6 .:.+...._v..ow.....®"' .�.,rW IK Wean ft* al Easy to follow video messages to Multimodal,turn-by-turn directions Card-based map exploration with Parks and systems maps display help you find your way with push by text,email or OR image,video and Foursquare listings easily with multi-touch zoom Santa Monica,CA.and other SCM deployment examples for illustration purposes i4�2022 Smart City Media.LLC.All Rights Rosorved. 64 TAB 3 Technology and Services Wayfinding Transit and Shared Mobility with Custom Builds and Integrations. Custom maps with on-board GTFS bus and train line data with route Real time micro mobility services(bike, Automated alerts are displayed in the routers for real-time arrival data mapping and easy touch filtering scooter,etc) integrates into large maps broadcast with network takeover options T RideKC p 45' UV 0 9:15am Q 23 UV 0 6:42pm Aartin Luther King,Jr.Day,Monday,January Prospect MAX/11th&Wyandotte 12m Eastbound to Burns Commons Arr' N-Green-N.Carrollton 6m' i Prospect MAX/11th&Wyandotte 27m Eastbound to Burns Commons 34m' N-Green-N.Carrollton 25m' Westbound 28m N-Green-N.Carrollton 45m' K • c ♦ !t kp� ° �;; ° v ... Rider Alerts KC STREETCAR �- �� « t�J 9 ° i dart.org/rideralerts T rRAN Touch any sloe on �.liem ' Manor r P 1r tho map for Stroetcar 1• a ,.,, 9 Q/r^'''� P we, 1 arrival�nlormaLon. n Q N iy' 1 ii o at: T ' y " _L1� SIIIHICARMOJA, D DART Rail, buses and r E P " 5 the THE will operate a Nc,4i t.w saes rA,+Rm K O K NpUFEMANT„SHISUfl ON L s ° U regular weekday m vr �Y Ranh 1e SR„the :9,Y p schedule on Martin © °mn, , R, _ © MAX �Im�� SwARorEay © 9 p �; - Luther King, Jr. Day, ° ( r m..... 4re ®Reieey A ewe Raw ®taideyA Moo„a„ � Monday, January 17, _ _ 28 (� PEDAL FORWARD PAR WAUKEE ` 1 ..-..•"a°' ..•.ei,a.swn. 5 a.Ridge Raw a law nave `®A 2022 ®Watley AV.awe ` �{yH' V r uu !,n�.n Gn"' °R�� ,y� = In .,o- a 28ee ®holiday A Rwe 0.age ,... ." '' rG K ..„.,,J., A 75 rwww.ewe Rae A z .: "�I. ,StI Street ME RoW1,A 9lu.RN,e `l- L (4;;;Dir, �. `f iliii�fu `'�t, /m''�e, 75 0 • %` � `` y t~,t pr Scan QR or Touch For More (,)17R 7 Ule°r.,lon V• ISO SlIeat IbWey Afile.RS, �w' Kee„ �'u,.e,....„..u.,.,. ♦ee<., - e� " . Santa Monica,CA.and other SCM deployment examples for illustration purposes e 2022 Smart City Media,LLC.All Rights Reserved 65 TAB 3 Technology and Services Mobile Phone Integration Smart City Media is excited to offer an entire interactive media channel that instantly connects the content on CityPost kiosks to a user's phone, creating a seamless and unparalleled community experience. CityPost Advantages: CityPost is the only platform that automatically generates QR codes for every poster on the screen allowing a frictionless transfer of info from kiosk to phone CityPost is the only platform where the entire CityPost kiosk experience is available on any smartphone without the need to download any dedicated mobile app CityPost mobile allows for community redemption opportunities for businesses to promote specials and the phone becomes the coupon or the ticket CityPost wayfinding apps connect directly with any smartphone for a cross platform "grab and go" urban mobility solution CityPost mobile functionality continually expands, as technology expands, providing new wayfinding experiences for the community 2022`>t,tart City Media,L.LC.AM Rights Reserved. 66 TAB 3 Technology and Services EI 4 Our Entire Interactive Media Channel ' � is Available on any Smartphone. 1,71.f,j,` Di Scan a OR code from our screen and you now have Miami Beach CityPost MAPSillik in the palm of your hand with no aoo store download required. SCAN M E. INFO 0 Try it with your phone and visit Jersey City,CityPost 2m G G G 729 DNA* LA.Bth-Central e. ,.'1. J'' �''' ,, `` ° 0 0 ►, .A. u , �.se�` .y,. oR P ,A's ,, \6F '�<<NNe„aev' &IC"''' Ct� N`W a` a.CA''' \ •�� .s,Pw'� � PO eWke9H,. p.S\Vo ,,A`e N • „v 0�_ Y�o `�^ J QW� • o . JGPao�A- � `e '' 0 4:10 v se • s a O pSN� �� FP~NU • 0- ,4:4..... � . 114- 5 _____, VA ape 47'ilia:110cL� • r� .4.06 • e • ,... LL•) 1%4.0 / • j s- \ . C3i. 0. / 4 Santa Monica,CA.and other SCM deployment examples for illustration purposes <-.2022 Smart City Media,LLC.All Rights Reserved. TAB 3 Technology and Services Content Publishing with Automated QR Codes - Only on CityPost. Anytime a poster is published to a CityPost screen it automatically receives a unique OR code that is associated with the message.This allows users to seamlessly take content from any CityPost screen to their phone,creating redemption opportunities for businesses,ticketing and enhanced mobile-based wayfinding through the City. ., TRIP PLANNER s .tr TRANSITTRACXER ART ki;f� � HOWTORIDEVIDEOS I '. `". ;S CHANEY .;�;. I ;, POPULA' l im-- - - - -�- , Wit; ,4 ' i , Personalized Skt T "�.- ,gnu —in �••- —..--- �- _ , Instruction at (��' Heavenly Ski& 4 i I"� ,~ ~{ WHY •``, Snowbcard School Thss,Pztlas�n nor r'fir 1iJ !øI • �tnY r C w i/ .ali r.:ca... r s T ' ' '',...:-.---.-----r—ci---7' ---7--c-7-- - —---,.......J , '-...-------7_-...E— LI Mall NS .. M -1 Il ...eisr•ir. . 11 , e...._A.-----'=—,—, r --c.„.L.... - ---- 1' ---'..-7------- 7"----7 ' pi .r". Santa Monica,CA.and other SCM deployment examples for illustration purposes ,2Q22 Smart City Media,LLC Ali Rights Reserved. TAB 3 Technology and Services Community Powered Content / Public Information CityPost democratizes street level digital communications and is the most community-inclusive solution on the market that currently produces the quantity and quality of community messaging in all of our partner cities. CityPost Advantages: CityPost is the only city kiosk solution that provides an online content platform available to the city and approved businesses for publishing messages No other solution on the market produces the quantity and quality of community messaging with the bandwidth that is demonstrated by all of our cities on the following pages CityPost provides our cities with the tools (and content team support) to publish real time messaging and alerts. COVID is simply one of many use cases CityPost allows small businesses to post for free and will continue to provide this valuable resource to the community The broadcasting value for Miami Beach messaging and the community is unmatched in the space -2G22 aia.LLC Ail Rights R.,servnri. 69 TAB 3 Technology and Services We Democratize Street Level Digital Communications. Our screens are truly connected to the community. We've become a place-based, social media extension for cities that provides real time, street level information and services to the community. CityPost is a digital bulletin board on every corner that is easily accessible and easy to use. This is a sample from Louisville,all content was published by the city: r � '� - '` ` w l.lopre < \1-I.AVn,Inr w.nw 1 ALLEY GALLERY ..W, ....mn,...It.. ,,.e�.... • �j�A le. �' Ttl. tj`�I/. _ WhenCm.oNtY Connect to Art • C fi[/W� : CNb Mawt. A Mhe N 01 Art- ;1b.. flame Run Aluronlnp AnM1.1:Cultural I'1 sl "raft•lb January 15th and 1.6th • I /'� I ,Q ISamnta.+n.IStonla In=1z 61A11 I - tla ti BWBLACI(with local vendors ' n � t #DOWNTOWN LOU sir ' a ' \ \ Inrlou.ville , ' ' TIME FOR As. ....M1awe,�� �,Mu,c w FMrt.. vdy l[-.Iti. T. 1 tt ! iz..sgJ,.r.v BOOST! 9 m (rcl 1,,,,,e.,,- f •FMII IA\na mM:uMq,v> Y O o ■ i S• ` R ' f O SC sL to swvr ,u. A third COVID-19 booster + ..........n MLK Cultural Fest at StrpBackIn Yews/amino v. -1 ro shot is now available for all o Tune At The Locust oc usto Grove Cloy Into _ M1n r House RLseten Boons At Stonewa,,e I ';, .a.! MELANnaire Marketplace Kentucky adults.Schedule S w your booster shot today! 'Mr� 416 W. Liberty Street y w ;its 0 o W A'f O W R a A l 9 A M ;Q a -....�..w. — »........... Sean QR or Touch Fe,More LOUISVILLE Scan OR or Touch For More LOU�Sy4lE Sean On or Touch For Mon Lowsv LE (s T .. , F.I:r•ivr:.ny RI.If k Pa ly MIL oOOd ,.reAmN- Ilan Santa Monica.CA.and other SCM deployment examples for illustration purposes ,2022 Smart City Media.LLC.All Rights Reset ved ._,....=,.s..... _,,,..a„ , . ,.,,....,.„ „_�,, ....,.. w,n„a.. ........m..,...,a,,,,., _ �� TAB 3 Technology and Services Example: City Published Content Active on January 12, 2022 in Jersey City, NJ Our CityPost screens are for the city, city offices, city transit agencies, community organizations and small businesses. No other kiosk provider is as inclusive to the community as we are -just watch their broadcast and then watch ours. OTT ,loam CITY -ram OTT ii"fl CITY ..,.,m r.u.m ,.m,� eirr car ,r ..m PATH to 33rd Street via Hoboken 2m PATH to 33rd Street via Hoboken 2m PATH to 33rd Street no Hoboken 1m PATH to 33rd Street via Hoboken Ito PATH to 33rd Street via Hoboken tm PATH to 33rd Street via Hoboken tm PATH to 33rd Street via Hoboken Im PATH to Journal Square via Hobok, Im PATH to loumel Square via Hobok, am PATH to Mum!Square via Hobok 3m PATH to Journal Square via Hobok lm PATH to loumel Square via Hobok 3m PATH to loumel Square via Hobok. 3m PATH to Journal Square yin Cobol. 3m PATH to Wild Trade Center Tm PATH to World Trade Center 7m PATH to World Trade Center 5m PATH to World Trade Center 5m PATH to World Trade Center 5m PATH to World Trade Center 5m PATH in World Trade Center ,m ^DSO - YlSJt k-.4- ®Cny Ol larwytny JERSEY CITY FREE PUBLIC LIBRARY PUBLIC NOTICE RES` R NT ye ` ; L L . cOMP�sr�kNc �,.K,tTM�. �� , PROTECTED A it, II pAf riiY[gF UFE U Snow Alert Emergency I AL H LAT Parking Regulations FIND. , 1111 ; , F• , 6 ; T JCNJ.ORG/COVIDTESTING Enforced I t I ` ! I j - ,_. EPEE 8 OPEN TO ALL �reE. • CITY EXPLORE. I ,....,, WHO LIVE&WORK IN JERSEY CITY 47 ASK• + xr.,+_ '- wa....e.t AWL, r `' STAY CONNECTED WITH JCEPI! Or NHealtfderK ClI17 .. o a o o an :r CITY• ®•.a....,.a..CITY S.-e..._....w.OTT ®,._,,-- '...CITY ®-r_...,...CITY C TY car 7:2ean CITY I2o.7,, Orr .. CITY T20.m an )Tam C-TY CITY PATH to 33rd Street vm Hoboken en let PATH to 33rd Street vie Hoboken 1m PATH to 33rd Street via Hoboken 1m PATH to 33rd Street via Hoboken tot PATH to 33rd Street via Hoboken An PATH to 33rd Street via Hoboken PATH to 33rd Street via Hoboken Arr PATH to loumel Square via Hobok, 3m PATH to loumel Square via Hobok 3m PATH to Journal Square via Hobok 3m PATH to Journal Square via Hobok, 3m PATH to Journal Square via Hobok 2m PATH to Journal Square via Hob. 2m PATH to Journal Square via Hobo. 2m PATH to World Trade Center 5rn PATH to World Trade Center 5m PATH to World Trade Center Sm PATH to World Trade Center 5m PATH to World Trade Center Sin PATH to World Trade Center 5m PATH to World Trade Center 5m NIMBUS CITY VACCINES FOR ACES12+ • ARTS • • e Been near NOW AVAILABLE �i ""J someone 0 WALK-IN OR BY APPOINTMENT `' CENTE with COVID? JerseyCity's SWIM SKATE Newest . AILERT e rt1C , JerseyCity's Performm 1eru,City's Arts Venue I Download '� �` - y ,hn i .Hcgt',rcr Riok ) H ' '� • thisAPPto JERSEY CI Pershing Pool Find out . ,a.. e NOW OPEN . ionic= _ ` `�` .a .�.a Full unedulrjaverectlea Eon OrreNS lcnl.org'alertfc MillIMAMCCINE w.a.,.w I widre+swa.+ c,TY ®,...w.,...,..,.CITY ®,,.a.,...,.....CITY ....,_,_.,..,.C.Ty .,.,.,,.CITY L I . ,._,.,.......CITY Santa Monica.CA.and other SCM deployment examples for illustration purposes 2022 Smart City Media.LLC.All Rights Reserved. TAB 3 Technology and Services HOOK FAIR •....w..,.._. Content Creation & Management Mia mi Book Fair- 'v.""` ®:,=,',' Dynamic Community Tools: ■v i SKYBAR Ro*`�V�mor.miamibeachfl.g Nov.12.th-19th lai Party-Goers& • Direct City messaging Trendsetters •Love Touch for more . IVY Nightclub SkyBar At Shore ;;ss thONTBMorPVORARYART f Touch for moo Business specials Club South Beach or • • Arts & Entertainment ` The Bass-Miami t� ' 1 1 Beach's Best .c. • Area Homeowner meetings n " Touch for more a fro ., ,�r.< Contemporary Art mt '' IVY Eo Museum M CD1727 !b oa • Emergency Notifications _�. , '•°la Multimodal.• Water Taxi, Trolley I!'- _� ... • : .�`_ r•1 Marketing, Tourism & ,` ' , Moaml Beach lip,.v '14'/' I" • , u' TROLLEY SERVICE BotanicalGaman- Development ■ n,arnibeachfl.gov An Urban Oa■e ,.., 1 - Tarnro.m0. North Beach Free i ' �' iii I _ Trolley Service -- • • .•,..., • ® AIlt• 'DA BEACH ACCESS iemit.eecnfl.gov .. .. .b 11, o.a.a :,,w w... n.r L,ITYPIST 40 41 Touch for mares ► Miami Beach Free 'J 1 Create your Broadcast Posts Motorized Beach CONTEMPORARY AIR 44' �a Adunuw9l Wale uwhal ," Wheelchairs anraU,µasp l „am o more Wu you L ®® Si4h ''r_ WSar.. ' The Bass-Miami Use Me cons as lFedgnt Beach's Best b comb}F� _ ^`1'r r.• , ^'li. b your pos.°r �..� - Contemporary Art s!►.c.e• • - Museum - - •- i� �.` I<� / \ Naed Help, .'• al it 82"F : : r ' 0,82F 75 o pi 02022 Smart City Media,LLC.All Rights Reserved. TAB 3 Technology and Services Miami Beach Specialty Apps Our CityPost solution that we are proposing includes customized specialty apps, curated by our team that helps deliver valuable information that matters to the community. CityPost Advantages: Our software team develops unique CityPost applications for the city based on their interests and requests throughout the term of the contract Our content and media teams seek out local media channels and third party apps which we integrate onto the CityPost kiosk and mobile platform CityPost onboards our cities with a "CityKit" which allows them to pick what the apps, languages and features they want on the platform which creates a truly customized experience All interactive apps and content on CityPost is curated by our team which creates a info-rich user experience with images, video, and sound We provide all of this software development for free so that the platform continually evolves and changes TAB 3 Technology and Services _ • .,• . ., , . - _...,- - , _ - -- Custom Built, Curated, Interactive Experiences Designed from Year One to Year Twenty. Consider us an open source for interactive experiences on the kiosks and beyond. Much of the work that we create ends up on City websites and powers new outlets for interactive City communications.We integrate local third party API's and community resources to build new,valuable City applications for no-cost to the City. 72 `.9- UV 7 12:24p }} /2' h: UV/ 12:24p 72' E UV 7 12:24p Transit Alert:Sunday schedule for MLK... Transit Alert:Sunday schedule for MLK... Transit Alert:Sunday schedule for MLK... 18-UCLA 2m 18-UCLA 2m 18 UCLA 2m ;i L. 720-Downtown LA-6th-Central 16m ' 6 / m. 720-Downtown LA-6th-Central 16m 720-Downtown LA-6th-Central 16m I jf MONTANA Ce�+la,tr © ti 1 Ii/ v ;_ 0 \ F ' City of Santa Monica F, i '1 j 'G - } '.t Q a ©s.,,.Mw,K.x.r , santamonica.gov �Q'V S1 M 'CG MuhelBCatd Santa �' Santa Celt.<ChV h Monica _ �_ _ _ Monloa � V l 5k.r.0 00h e� 9 Santa Monica, CA IoA,o He,e Upcoming Events - ,'y i ®Sou.Monk.Proper 1 ` , ' V , i ' ' Severe Weather Alert: COIIlG' Were von,9 ''• PEN � � Touch and Explore VI) `'. „� Tsunami surging has Wellt, li 111 U T rir 1 e v 4 s C.r�p..,.W... been reported at all 0 •lig ...,.M.....I.,w,,„ coastal locations. Move .-. i o1 off the beach and out of 1112 S ,, Dive in to Santa o J,i= harbors and marinas.. ' '�`', A'• Monica's Universe S V .� CamaratoW;r, 5 l k.,.., of Street Art. ._ .. •i Q M. Touch for more info... o •1110. o 0 �, Send to Phone: `� 9 Send to Phone: E The user interface is based on Touch&Explore apps are created We integrate local apps and api's to Real-time alert apps provide the iconography and colors of the City from City and community interests deliver rich and robust content community with fully automated info Santa Monica,CA.and other SCM deployment examples for illustration purposes .... - — . vei!. TAB 3 Technology and Services Specialty Apps That We've Built for All Our City Partners - Everything is Curated by Our Team. We build and manage our content apps like a magazine format.This information is not"canned"from a data list and pushed to the screens behind a fancy icon.Every picture,video and headline is chosen by our team of content managers.We integrate the best local API's to deliver valuable information that matters to the community.We take pride in our curated apps and our cities do too. • . -iItio.:� city KMBC /� '�'lilt ,� _r 9.36am ��. I azoem Q�&.. • i. 145 j NEWS � 7 Hestaur t f s.. `� fr ` 0 t � �, •R+ K II Acces- OF . i Enjoy The Museum,& Meaan&Trzddonal Exclaim.Edda Hem you we lend Mama your inroad Cox.Fr T&0C w.Hew The The Doling Al Wpaeele Diahee Mabll Prom/Aged Ayad y!madbla E&'inYM 1* PIINe �i [ I ....ndcMromM Oyneee.0 eromnM cu... E ,V t�gyM SFrMUFRMaM The Prod On Main geoid.Japan Seel&Seekad '! ,j fa,-r-- show.Imp. need M Acemiable Canr+un�e<.rlrrr!. 1 `-, T doe.aa»a • + S Gadeneer.ele •✓So eat roam the Bo»Heen ♦ — - N.lwl Coo owl ba Once the wee noon IOMCa F:'- &aHYsJ IMIPAt Job Ps.e11nM Ada..• Catamunleallen Hine To.. HendcMlcd,.a& Cott Good Far The Most Elegant Greene �. winds add much Mil. melba 1Mwther T. µ ao cesudalbl Aeehlab w , .Fv�Food Sl6 Tame leaden. ♦ ewlaaeith high- soar* Ow NMi Nlb .n motri Baby Comm... I • II 9 AM.WOE Or .«, a.a ♦ e ... Mneaaa At wmeleev Scan this 4e Code to Take this Poster With You -.de Gee G.cm Ben ce, 1Mad end& Jackson Cv..nty The mac by the AGroal re, lob&te Mnbenv FreMwn SQ Peasoneblenrices Paw Harp Ol yeMenMeu,Guy Meals the Potential Ennewor Wen board camolour does 0 ro•ItaveW'en Starts Gehl Nae. MdACoale,Menu aw bore pxv& Fai•nmMMouso S baba geodes. Peters 4.said dryer a lather.. S Common i7.! nAnlunEs Piynl Now Mma r a-,r Ymeew� name �kx �_ ,y,g{y,.. 1 DOWNTOWN A: •■'ii" 1 A i �.' �t ` "' 'e➢a3a PARTNERSHIP II „iy. if ' •'� .I E�'-•'—' Strengthening and Informing Downtown Louisville a, ®. -- (.}a-.- •'--- me 01 ata,.a In Het It,Away, Ge1Ye. Oohs On r. 4IGODOWNTOwx I : u»rce.areleaen vsMah.tlr. irdn •nw.ci 0.m At Sn rar War,Su .....ah T.P r�l..•ur rgall Our Restaurant Apps are alive and vibrant Our content landing pages provide more We integrate local news channels so the Every one of our deployments features with curated videos and imagery that best information with interactive directions, days top headlines,sports and weather inclusive city info and content specifically represent the businesses and send to mobile or email functions. can be seen and heard in a snap curated for people living with disabilities Sante Monica,CA.and other SCM deployment examples for illustration purposes TAB 3 Technology and Services Specialty Arts & Culture Apps We've Built for All Our City Partners. ........ . i ` * Welcome to t Iillaimempm.. �' cityp,Sl Bass CONTEMPORARY ART NC 011c}est thebass,org • " G�R70PNEI34NK t :: sr�lt.iir _1111.11111. "O. Pr The Bass- Miami it, lib TOUCH FOR Beach's Best FESTIVAL Ui Contemporary Art 11 '� SCHEDULE �?, Museum , till i rm... • ' . . Touch for more _ - :.- , Jutlrth TrngleY MI— j. _.. ' - 411 r . (Ma WC VY .rs.d:rnT a0oY Pa/41.y'MAW-My of Rover,:# E 1 , /\'•. , r — —IRSSVII�� : G' ` 1Is' iliT -ram _ •zT "Si!' "•_ Y ""'' _ _._ ' " 6 ��, • i' .4 II 8 82°F ;;: 5 0 0 Kansas City"Art in the Loop"is a Greensboro"Folk Fest" Louisville"Alley Gallery" MIAMI� SAC H curated outdoor exhibition of temporary interactive event schedule interactive map showcases all of artworks presented in partnership with for the annual festival the street art throughout the city ARTS & C U LTU R E the KC Streetcar Authority and the associated artists Santa Monica.CA.and other SCM deployment examples for illustration purposes Z2022 Smart City Media,LLC.All Rights Reserved. 76 TAB 3 Technology and Services Fully Multilingual & Provides an Unmatched Visitor Experience We embed locally and bring authentic content and content providers to our k„ ,,, ° ' LUML screens in every market that we deploy.From local news channels,to H d d Hei,az,.m ;FAIi � `1t' tourism based events calendars to local business specials.Our digital �'J t4T bulletin board is a wealth of immediate,local and real-time information. A i JOJ n p BeT C/I AC u . hallo C l ty o st o : I1ola ha; Yin ch, A a�: R a1� ,V •�Pi,Io 41:) tatacos,com ,,.,�, KMBC eabc A �BO►/'i �ur��i �®�. >w.�. NEWSIt's Taco c ,�K 5 r 'i 1-I ti h )u , 2 , ... Tuesday! ' M` 4.;H e. C Yid b ce n„ r ',SU2�tjlflllrlL��O 3APaB �--' ,w�,. �ti. �.n�P�n._ ,,_- $1 Tacos T lk P p - With This Ad OP ¶ ojQ[ Sall,! _ .-__ r .Se dtoMobile sta yEta oou �h,1,�t 9 snro easy.+ In rw+.ww '; : © Touch a flag to change language: �� . .�-� TOUCH & HOP 1[CVD.IeW^bews nnrm - •` +, L,� / u+i 0 ! cj /4 / a G 1 1 • 7 122 i 22 ¢i Swahili French Russian �9UtEE 0J` —Air Oh Real-time Events,News,Specials,Promos Local Content and Community Inclusion English and Spanish by default and other Custom Mapping and Real-time Transit languages available upon request TAB 3 Technology and Services Specialty Citizen Engagement Apps: 311 & Interactive Surveys How Can We Help Miami Beach? SCM leadership deployed 311 services to outdoor kiosks almost a decade ago alongside NYC's first in the country 311 center. Our experience here has only grown with multiple successful digital 311 deployments. C,TY 9:16am Ce4TY PATH to Journal Square via Hobok' le °"° >.- W PATH to 33rd Street via Hoboken 4e W PATH to Newark 6m" c C-TY ' C ���sss A Survey from the Office on Aging /,_ a- / ,1F1'1 .. Hudson County Department of Health and C C Z'.y r • Ser Human vices c HAVE AN ISSUE?SEE A PROBLEM? P Do you live alone? MIN 1111111 REPORT IT HERE. 0 s P T n .....by SegCgdcPot How old are you? ME IIIIII r I See seteet issue: © 2 Click rag the Man: 0 O Do you have health RE El. •. insurance? Q Va0 T.; 44- Do you eat less than �, L� one meal a day? Al ,`` / AT OSuhrn t Response ?1 •j I II �j THANK YOU for your help All information is anonymous l)t f l � . llt end used to help us better understand our community. 311 and Interactive survey used by different City offices Santa Monica,CA.and other SCM deployment examples for illustration purposes 2022 Smart City Media.LLC.All Rights Reserved 78 TAB 3 Technology and Services "ADA Sapolin Award" Winning SCM leaders are honored to have personally presented to Miami Beach's Disability Access Committee and to have learned from that esteemed, diverse group. We look forward to working with Coordinator Mejia to ensure available access and positive representation for all of Miami Beach Dedicated Content that Highlights the Best of Welcome to Miami Beach fill'ill ``dP .a.14.144Disabled Community C }\ /0 S{- ADA Awarded.1lJ�/ l V V O Induction Loop Since 2014 �J • J 4 "F in Closed Caption video — ^ 1 1 1! t ph..., I Multi touch zoom +Contrast ,il , • " '.� _ Voice search f rllow pooPl•r Fb go•+1 •-d y out_ I ` El All height measures to ADA ® 5 MI & , fi o,°e a',; ,. IT r standards or better O 7 _ .Deco cane. nnea. + ' O Audio-Nay for sight impaired 0 Mobile enabled content for Click image above to watch our ADA Video smart phone compatible wayfinding TAB 3 Technology and Services Public Safety Priorities Public Safety and Cyber Security are priorities for Smart City Media and our CityPost kiosk solution. We provide a suite of safety services in our kiosks, while also ensuring the protection of CityPost data. CityPost Advantages: CityPost was the first in the OOH kiosk market to offer 24/7, 4-camera video capture and a suite of safety functionality; from panic buttons to emergency lighting to screen communications CityPost cameras have led to numerous arrests and have provided our cities with valuable information when called upon We integrate Axis Communications cameras and video processors which are one of the most accepted by Police Departments and video management platforms Our software consists of a closed platform that is not accessible to any web browsers Smart City Media works with and conforms to CISA cybersecurity guidelines 2 22 smart City M�d�al LG Allaf2lc�{hts Rc.&.rve,d. �.., 7�.._. 80. TAB 3 Technology and Services CityPost Public Safety & Security - Helping Our Cities 24/7/365 We were founded on street-level emergency patents,after 4-SI113D IDEO C the tragic events of 9/11/2001.The principle is simple: CAPTURE .- ®®®® "°' Nothing is more valuable than a life.And it is our duty to ___ s; :` 1. M. :- <• provide better and cost effective emergency solutions for . . ! r ` the public as both technology and infrastructure develop 1 ___ __ c „ r into one another. ..;.4.:;` u ril- 24/7 video capture provides the City with 360°video k footage from 4 camera sensors.Video footage is tr. • 4-SIDED VIDEO � available to City Police Departments or to third-party is LED LIGHTBOX '• ••. ' CAPTURE video management system integration for retrieval to CONTROL carp any kiosk and any camera in the CityPost network A ®Sf A MARRO M Il iami800)neym 1 asks wants �t O a a URGENT TORNADO LED LIGHT ARrlipAMm1 PUBLIC PANIC BUTTON ° WARNING ADDRESS COMMUNICATIONS IN EFFECT CONTROL OPTIONS .•..--- ; . %I, O L y J, SEEN SHELTER .� .rr..rr Add Medw ek :".,.. ,/+':.: ."'.1 : {; t. lla • ,i,.- .. a .. .a1A--AO- 4,7 Upload Image `-_ '.,,..t'• S'�'�., a , i. 1 - " , Upload Video File Add VouTube Link Critical messaging is pushed automatically or manually Top light is programmable for emergencies and can be Go Live-Audio Only via our secure web portal.It's template based,fast and turned BLUE or RED when e911 is engaged.We can Go Lrve-Audio&Video simple.There are tools for image and video posters as also control the light box colors,remotely,for city well as live"takeovers"for public address events and social happenings announcements TAB 3 Technology and Services CityPost Data & Safety are Paramount. Smart City Media will work closely with Miami Beach's Strategy and Operations Division to ensure the highest level of cyber security for the program. Smart City Media is already working directly with the cybersecurity and infrastructure security agency(CISA). vo CISA As the nation's cybersecurity risk advisor, CISA works to defend and secure critical infrastructure. SCM is honored to be the first and only Smart Kiosk network currently working with the nation's foremost threat assessment agency for cybersecurity. CityPost uses separate advanced network connections: • A highly-secure private network for managing critical kiosk • No Personally identifiable information (PII) operations • No Data Permanently Stored, No Data Sold • A secure public network for simplified access to Wi-Fi and loT • Closed Network- NO open web access devices and • Consumer Opt-In features for Mobile • A high speed low-latency for connecting security cameras to law enforcement • Open Data Share w/County and Local Partners y , •if f l (( 4*! Object e= •°b �ifie,s d 1. 1111 a�ll.e.r"`""_object r,ob -r� is jelireafal.60.rUSee._t-- y „ Fi' ,-e + e False R ., it�d.use F ° r d.usey a Trued.usez = FalseL011 `MQRROR Z':od.use x = False p.., , Ill od.usey = False • rod.use z =True , (on at the end -add ba iqIIIIIIIIIII TAB 3 Technology and Services oM Real-Time Kiosk Data - Available to City Partners 24/7. Our data management portal tracks all user interactions,apps used,languages used, location data,poster data,ad data,people counting,mask data for COVID and much more in real-time and available to city staff on a daily basis.We display data that reflects total interactions based on kiosk locations,hourly,daily and weekly statistics and ready to share with data scientists,from within the city and universities,to help analyze and assess interaction trends and location data. Screen Interactions Type of interactions Select Screen Screen Usage Duration by Month DM r,, ,,,,, OtCt,!,430K may„'son All V It/lel201a 41L2022 ne.201(19t r ea sac 596 9 2 7 K 2018 2019 2020 2021 2022 Ne to o 0 Month 330 K 918.02 �a .1e z�1 on= �ae,9lp. Xh 1t a.s 1Wlt mn■: lot Screen Name as wsiwrs Hours Spent w.ert-_ ,...nt Hpt rii n tst V n.n.vmn on CISC-- _.-W9 SItc .bMfNm.eeettOna.-•5CCIne..•Benne..Pelee,....e0d01n..•00ION.. a •2 NR.. - aa9lnt st o- �` s , �� Na fiat- x..)at juiluui Duraton by Day b .0. , u' = .-Ia: -f_ oo. - -- ■• lio1 S0. Ise ' :I . a�! -+ _ : a i& HIoohiiOh;llHai;HH1 - 11"1" Ill - , < ■i1a■ a ■ ■i■ IIY 1t I I t - �� ,F.: cv,v.u.cw,ir....r�.r.rtg V.;f. .�..iw, citypOst ® fey U tS SO ,S citypl7st GIS Overview of network,screen inventory and screen interactions Screen usage-time spent • -- _- -- - -,.w•-r---- .- -- ra...... For 11.01.10 I O _ 487 608K Iii ,a € 'f t41' .�—�� �,.m., —a,. IIf ... - i .r mat �...�w .........vvv 2977 .�..... _ Iii1Ii r ,i : :thiH11. i1 t ITf.I.tI f e' ' —.a.�ma.. .....,,.. «.w_va........M...., ov tl cex5! • $ d I a._3_ _� 5510 d4c€6c s, :.. a �maearows _ 4 rE 3 a . .a. d w m...a... ... Languages used Masks detected(COVID)with people counting Geopath impression reports geopoth Proof of Play(PoP),Revenue Tracking with lat/lon Reports for all ads TAB 3 Technology and Services CityPost Dashboard - Available to City Partners 24/7. This web-based dashboard available at citypost.us allows the city to see their live interactive kiosk feed, publish messages to the kiosks, watch their broadcast loop, explore data usage and access to a host of other features. • K .t• a , ci ! Select Region Kansas City Downtown j i2.56per - ` K , Efl LV a 't_i C !1r lkiosk ikioskc me tvfKC'STREETCAR webappbroadcast _ mpr: broadcast ' RVe1• __ .T MuterTouch any stop on 1 R2?0 5 0.S :14) � O 3,3 2•7 Y "N nr'-A*� the map for streetcar arrival information. w::r 4 rt O W sraccrcAR HOURS: ` R` III jS� s CAW Markel M1ron.l�ur: Wn 4x1 ad cit ost data cit ost citypost +roT YF YP YP. T rna.r ..T-0pe broadcast manager devices analyti teams inquiry .. . f Ne...nh le0p 'am yl, teTJTn .. 5 0.101 I MLTRO CF.NiER ON MAIN AT 12T115T Sa South Sound Q TIN 000:]mint ve•McFen 10.I 0100: O00011:22Tir 002:fl mms 'ovum,*. ,, 8 video a"" ' "•- __ management -. ■ V°.:.er.b Light +awa,.OlnrwOaRr I rnil Kauffm.n Center )I try 11 AZ «arw c Ityp®.St I0 CityPost Campaign Manager version 3.5.159 Cr2020 Smart City Media LLC r^u Grommets R ,A<eeeii UriS.5'uen • Live interactive kiosk feed available on your Santa Monica,CA.and other SCM deployment examples for illustration purposes computer.(KC Streetcar app example) '<%2022 Smart City Media,LLC.All Rights Reserved. 84 Ali ililli 4i -. 10. ,,,,,•• ' al j itii .„ , . 8 . . , ..,. IP y - ...NA , Alir a s 4 NIP 4 i AIL ---.40"*". . TAB 3 - Development Schedule S MA R `• ,''� CITYi�* iNCORP OKAYED MEDIA .•� _ DIGITAL MEDIA KIOSKS • CITY OF MIAMI BEACH • RFP 2022-040-KB • PRIME CONTRACTOR: SMART CITY MEDIA TAB 3 Technology and Services:Development Schedule Our Project and Approach -�-� We've learned from multiple deployments that there is no substitute for quality preparation and experience when deploying into the public space. .fie- +�- Our team will install the kiosks after final consultation with the City on site selections.We have learned to be adaptable when _ ___. "" needed during the latter phases of a planned installation,as we gather community feedback and real-time use data regarding the __ initial 15 kiosk installations.No change to the original installation plans will occur without notification and justification being °"''_"'_ .�'^- ii provided to the City regarding the proposed change(s),followed by consultation and mutual agreement. .._ s6 '" .� ,,.va=.. :a.. Timeline 1: " "�J� I Our process will begin with a pre-planning meeting between designated Miami Beach city team members and SCM's core team to ._-_^- review hardware design and BOM's.This kicks off week 2 with a full agreement in place when kiosk manufacturing is scheduled to "rf begin.12 weeks have been allocated for manufacturing with delivery to our local warehouse in weeks 15/16(see the following page _ .. fora detailed production schedule). Nm. 1 Timeline 2: _ -"d — W MBWE Sology Solutions and local maintenance company FHP,will work with both utility companies,as necessary,depending upon who services each location in the city with obtaining electric and city permits.They will also work with the utility companies in --� obtaining the required power and data supply. With city approval.FHP will plan for 4 to 5 site installations per week. We plan to go "' "ems live in sequence of installations,i.e.,the initial 3 kiosks will go live upon their install completion and so on. raw, _�-_ Waal. ... ..,. Timeline 3: �: �_.. Via.._...{ As part of a general monitoring and maintenance program,FHP will visually inspect and service,as necessary,all CityPost kiosks ? 1747, - weekly,at minimum.The kiosk exteriors will be cleaned on a weekly basis as part of our ongoing maintenance, Kiosk maintenance component checklist Our Installation&Maintenance Plan discusses our process in greater detail(see pages 99&100). ®- ; .,i,-,-.1 -1 4 Timeline4: 4 SCM will conduct a public education program following the install of the initial 3 kiosks. This allows time for the public to enjoy our �"1''_ ! CityPost kiosks prior to the full deployment of all 15 kiosks.Screen content UI design and layout will begin the week of 7 with city - •c ry content review scheduled for week 10.To help the process we will develop a Miami Beach CityPost Kit that provides you with the tools to successfully launch a powerful Miami Beach community channel.The kit will identify all of the processes and decisions that — __ - _ - . the collective team will need to make from selection of content apps to graphic skin design to the top B languages most spoken in _ _r. - :..E.: i the Miami Beach area. Once we get started the process is collaborative and fun.Seeing it all come together as a team makes for an 11111 i. even more rewarding experience for you and your city when we go LIVE. Y # _ .°I"'�' inMAL 91.-4- .T _ • F. CityPost"CityKit"onboarding document TAB 3 Technology and Services: Development Schedule Our Project and Approach We've learned from multiple deployments that there is no substitute for w` ' +fo,, qualitypreparation and experience when deployinginto thepublic space. P P P P Our team will install the kiosks in phases that will be agreed upon after final B,Yshoa=/ / , consultation with the city on site selections. We have learned to be adaptable when needed during the latter phases of a planned installation,as we gather 'l1 _ a _ community feedback and real-time use data regarding the 15 kiosk installation. No _..j Yo 1 ''Ili:: change to the original installation plans will occur without notification and T 4` justification being provided to the City regarding the proposed change(s),followed by consultation and mutual agreement. �' � - • Miami Beach CityPost Production Schedule ''�, = Action: Week#: - ' CITY CENTER R SO AIIo �A... -�'. ` aM g. aW°,"re 00000 904„m;,,; Contract Approval Week 1 O@ ' S Pre-Planning meetings(hardware,software) Week 2 Is:au a. RIaBe`ernm Review Final Site Selection Week 2 MIsland VMS. i 11, � ai n SOUTH BEACH i Initiate permit process Week 3-9 Ham- vane STAR °`S 11 Hardware manufacturing starts Week 3 .E`AMINO° " MMUS L ® SCM presents Kiosk Exterior Design for approval Week 7 aD�x s SI 1 land ' RI,SI SCM presents UI colors for approval Week 7 or ~ --\ �, P 1 4$;� :" Prep sites for electric,connectivity,and base footings Week 7-11 t i )_ ' -- a Content development begins Week 8 / 4UTH OF FIFTH u, 1 41 • Present content for approvals Week 10 •J Final system test(in plant) Week 14 Please Click Here to View a Detailed Map: Ship to warehouse,uncrate,test prior to install Week15-16 We look forward to working with Miami Beach to finalize all locations. Install Kiosks(15 double-side) Week 16-18 Go Live(in sequence of installation) Week 16-18 TAB 3 Technology and Services: Development Schedule Ability to Meet Project Work Plan & Timelines The Smart City Media team has unparalleled experience with global projects of comparable complexity, scale and nature. We have extensive real-world experience and proven expertise in the area of work required by highly public entities. We propose a practical work plan that provides assurance of success to the City of Miami Beach. The ability and experience in assembling a highly qualified staff. Team partners are all C-Level or VP level executives and read as a virtual who's who in Smart City deployments. We are all experienced at meeting and exceeding the needs of a city, accommodating complex changes like COVID or routine changes in personnel or strategic direction. Project management will be highly qualified, locally based and reflective of the diverse equity found in the Miami Beach community. The ability to provide the City with approval of management and representatives assigned to the engagement and provide assurance of resources to accommodate changes or turnover in staff. Our proposal with Miami Beach is a public private partnership and all aspects of the deployment - including leadership and staffing - are areas of partnership. Our deployments grow and are successful because we work hand-in-hand with our partners to adapt and overcome challenges.There will be unforeseen challenges - and our success will be measured on our ability to respond quickly, smartly and in collaboration. Efficiency and timeliness in completion of projects. We take pride in preparation which is directly related to efficiency and timeliness in completion of projects. We will have locally based Project Management, a dedicated local Warehouse and support team, plus state of the art supply chain management to ensure proper delivery and installation to timeline. Case in point, SCM's Dallas Area Rapid Transit contract launched two years ago on February 20, 2020 - and more than 300 kiosks have been deployed during the pandemic across 13 Texas cities. NP • ti ... 4 y ' ,, ..." ; (,,''' 11.6J- 41.--At-t 1. cirr TY CITY .,. w:.. ( ,• �'. - i4im i -- _.—,-E-as ,...10' - - ..) A -2022 Smart City Media.LLC.All Rights Reserved. 98 TAB 3 Technology and Services:Installation&Maintenanceilimminio '- a } _ r • ai. � - J:= I ' ;3�te•• ' ' Installation & Maintenance Plan I n � . ,2 K rc.«i, ��� r, I �5 i} SCM,working together with MBWE Sology Solutions(SS)and local installation&maintenance company,FH . will i I A,•�< Paschen(FHP)has a comprehensive monitoring and service plan to ensure the network operates at continued X:,., up-time. The system monitors the heartbeat of each CityPost(CP)Screen,24/7,so the company can deal with { I issues that fall under the main categories:Network,Connectivity and Power. t'' . .I .pa I •• .. a 111 Sology Solutions brings world class experience in engineering,project management,construction,and pcill , -I;?�� � ) " maintenance.SS maintains a highly skilled staff of individuals required to support the digital kiosk project. w ., -,_,!.' �. SCREEN BROADCAST-If a screen goes offline,the system immediately sends an alert to the central server and ' „; i. '� •,, ,' a direct notification to SCM personnel. The notification will detail whether the issue is related to software or ;, ;f m connectivity. s{ - / - IMMEDIATE RESPONSE-SCM system management software and personnel will ensure the reliability of the .ram /nuµ r system and immediate action should something need attention. 1 a I N .ice g isi NETWORK- REMOTE REBOOT:The CP screen will be rebooted remotely to see if the problem is cleared and a i� AA report will be issued to SS/FHP personnel..The network has redundant systems in place to ensure maximum / "71 ___ / up-time so a reboot should clear the issue. Time from notification to reboot:approximately 15 minutes. �" \ ! •ri►,- ON-SITE INSPECTION AND REPAIR:Should the reboot fail,FHP will go on-site for an inspection of the kiosk.FHP ' 4 _ „.. �' moo will ascertain what the issue is and make repairs on-site,if possible. On-site repairs include modem replacement, • !� -� I '` hard reboot and replacement of certain hardware components(in local storage). Time from notification to on-site inspection.approximately 1-2 hours. -� -. ' ( _ /r ' I REPLACEMENT OF SCREEN OR KIOSK:If the CP screen is not repairable on-site due to vandalism or some other reason,FHP will replace the screen or kiosk,if deemed necessary. Time from notification to replacement of screen or kiosk:approximately 24-48 hours. _ ON THE STREET MONITORING:FHP personnel will,as part of a general monitoring and maintenance program, visually inspect all CP screens bi-weekly,at minimum. I ISSUES THAT MAY REQUIRE SERVICE FROM VENDORS: CONNECTIVITY:SCM and SS are already engaged with multiple Service Providers to bring the highest quality Y9 IF P broadband connection tot he streets. Ideally,each kiosk location will be equipped with redundant S L 0 G communications,bringing the speed of fiber and the Hexibility of wireless. And,when urgent communications are SOLUTIONS engaged-this redundancy will be vital. S1141111(1110104IES IN A E01IIHIEO 1/0111 • • TAB 3 Technology and Services:Installation&Maintenance POWER/LOSS OF CONNECTIVITY:If a hard line connection is in place and should cease to function.FHP • Construction Manager will contact and request necessary repairs from our Service Provider. o Ensures that the kiosks are installed according to the specifications • Hardware connectivity will be bath remotely diagnosed and rebooted:approximate time 1-2 hours o Will direct other technicians on the job site to perform the required tasks to complete the • Hardware connectivity that cannot be fixed remotely will be replaced project • Hard line problems will be time dependent on our Service Providers. Defective modems will be o Ensures that all safety protocols are followed substituted within 24 hrs o Reports to the project manager o Dedicated and trained installation teams POWER/LOSS OF ELECTRICITY:Should there be a loss of electrical power,FHP will contact the local electricity provider to restore electricity to the kiosk. HARDWARE/INSTALLATION EXPERTISE: ENGINEERING SERVICES:The SS/FHP team will employ engineers to survey each kiosk site and work KIOSK INSTALLATION:SCM has teamed with FHP as the local contractor for installation of kiosks at each with the local authorities to ensure that each kiosk meets applicable codes and ordinances. site.FHP will provide the following: PROJECT MANAGEMENT:SS and FHP will ensure quality project management by maintaining a Project PROJECT SCHEDULE:A complete kiosk deployment schedule cannot be fully determined until all Management Center of Excellence Office(PMCoE). The PMCoE provides a minimum standard for locations have been surveyed.city approval is determined and site make ready is evaluated and excellence in project management. completed.FHP will perform the work in the three phases as follows: SS/FHP will provide the following dedicated project team: SURVEY AND SITE PREP: • Program Manager • Coordinate kiosk locations with Smart City Media and the City of Miami Beach o Acts as the liaison and direct communication link between the client and our project • Survey will be shared with the city to determine all make ready requirements and to determine manager ownership of responsibilities.Survey documentation may include: o First line of communication to the client o Map indicating proposed kiosk locations • Project Manager o Dimensional data of the site o Scheduling of labor resources o Make ready requirements o Scheduling of product and hardware to the job site • Site make ready may consist of the following: o Manage day-to-day operations directly with the Construction Manager on site o Electrical provisioning o Will make periodic quality assurance visits to the job site to ensure the specifications are o Site grade preparation properly being met and the project is on schedule o Permitting o Reports to program manager • Implementation plan and schedule will be determined for each site • Quality Control Manager o Responsible for overseeing the overall implementation of the Duality Control Plan and KIOSK PROCUREMENT: coordinates all project testing,inspections and reporting matters directly with the Project • Receive kiosk from the manufacturer Manager o Note any damages that may have occurred due to shipping • Project Support Coordinator o Record model/serial numbers and other specific data o Assists the Project Manager in filing and managing time sheets,progress billing and • All kiosks will be received as complete units with no assembly required invoicing,ordering and tracking hardware shipments • Stage the kiosks and installation materials for deployment.We will fully document the installation ON-SITEINSTALLAT ION • Delivery and on-site installation • FHP installation team will perform the following: S 0 Q T'I o Pick-up the kiosks at the staging facility and deliver to the installation location o Unload and install kiosk per manufacturer specifications SOLUTIONS o Complete required electrical connection SYIH,Fci1uGL3 Iil OA A c0111W01 Y101U o Power on and commission each kiosk Upon confirmation of proper operation,we will fully document the installation. TAB 3 Technology and Services: Installation&Maintenance Maintenance Reporting Fig 1:CityPost"devices dashboard"shows real-time hardware status.This portal allows for over the air updates, reboots of components, monitoring,offline alerting for all of our screens: L Fig 1 E. -y nn ., Add New ' Executive CoCorurW a _. _.. . . . All® Urlaulh 0 Offlne• Output 0 Street Kiosks® Be4c0t15 to Test Deviate.) ServersO e Y O seem ewe OOP. Hoot Name RNy UAL Face lou5on Command O • ::esl rtvm9 NroY-2 Roo tl 801.02 Oarlwn,Ovm9-13.192 "ups/Id ,ear/001-westkw0-13-192- West lrv,no Slayton,Ir. Tx noel.(Mad Select. ` I t ^ J t0 PCB-3 011ycdy130du 0C4-3 Sula O • w1W lock Station 1404k-3 8:01:03 drt-wrutaact-53-241- Mtn/Id- front/der v-wtbaook-53-241- WNW Rock Staton,7333 E NW Mry,Dams,TX Select. MasFaqid Front• C OCA-5 IXy.c,tycot.ws PC8-5 25231.Unded Slaws O • Weal twine Ko,k-3 Roar0 8:0103 dart.westuvm9-13-193. Mtn/10A ,sr/d11-w,slcvmp-13-183- West Orono Station,Coot TX 25061.UntoO Select. • PCB-, Myceyp0.us PC4-3 States 10 learn more about ` O • Lair weM.bt 834.1-4 •0102 Oart.'sae..9nlabs-54- MO./Ma- ,er/dart.lakeU'gMarWs.54- L1M MgNand Station.Dad,TX 7523,.Urvte0 5.1.,. WI placing your message on Boy 0 n 146-PCB-5 my.1,0nos 246-PC4-5 Stao O • Akad5ta6o.Kmk-1Ftont 8:0102 Oat-asard-65-252-pG-6 nun/Ida- front/drt-aer0-65.252-PCB• AsrdStat.,Doe ,TX75202Wute0States 5.,,,,t. CityPost please email us at ""'"°°""` 6 , citypost@duke-energy.com o • Dias Zoo 10m1k-1 Front O 80102 dot-datedco-73-305- MlpsjMa- front/Ort-dalasdoo-23-305- DWas Zoo 614 5(wog Av. ,DaSes.TX Seal. C PCA•4 Mycdyoosl.in PC8-4 75203,United States O • DaltesZooKesk-,Rem 0 8:0102 dat-docloo-23-305- Mtn/Ida- At.ldr1-dsuas200-Z3-305- Pallas Zoo 6145 Ewn9 Avenue.Deem,TX Sapp,. To report tampering or issues C PCB-4 toy cnyposl.ls 0CA-4 25203,UMed Maus with this CityPost kiosk please o • Late leeM.M.NNOsk-, 8:0103 dal-okeM281 bt-54- Mtn//de- front/O4n-launp114041S-54- Lake roanleMs Station,DWs.TX 25231.UWted S.pc,. From• 0 243-0CA-5 MycdypoC,a 243-PCB-S Sul. call(844)360-2432 or email o • S0.0POOStattonO,n43 80102 drt-wNb,oct-53-241- Mtn/not- ua,Ort-setbaock-53-241- Whoa Flock Sb2100 7 3 3 3 1leW005/Daps,Tx se,,,. citypost@duke-energy.com ,. Way 0 C PCB-5 Mydy tp0a u, PC6-5 2523'.Unnted 549es Please reference the O • dart-yCYro306.R-0$-020. a :u:ae dart-lu1r1.ItWl-08-020- Iwtce'/Ida roarI torn-yctrolclpp Sa-08-ox0- ck Helmet IC.Gino.TX 25091,USA Select. PC4.4• • PC4-4 My.caypon.ds PC8.4 kiosk ID below. Total checked.0 10 per page ■ 2 61 > Kiosk ID:SDF-0531 t IA dttwlt dv,cee_sus_5.o10602021 Smart C11,Medu,LLC w.,Slat,.004aw ,,atom 2022 ',. Fig.2: Daily email a Fig 2 Fig 3: CityPost deployments , "offline status" © m�•rw..„,,„n,,w, include a toll-free phone '_ updates delivered to Meas.check tneonmanaaekOk kF„el number for information and all necessary parties: , maintenance support: I Creamed.1916 Maxi•88 South Face mew needs replocex.al 2 Library-9m Min-88 E4e1 Fors RdtllalkYaF• 3 uprery-9tBMYn-88 Owl Face Router e6ePCeoee• I Barney Alga•l2th Wyandotte-Swill Fan '®' — q" -N �w���.��..-.��� t• } \ ;• lh ` •'tR - ICAO a O ic':F• gggyyy- r ..t�� , } r c w i„ ' a M>j F• + .." D/ , `ice. .,eke a �'�!4 i s c +. i • thy` t ' ti g • fl $ p .• .‘.,,.',...,.t1•..4,i.:,r,.......:_-_.,.•:-.i':t.i,....g.-,.-e.,I.,,t,,i,:.-., r,..z.t.„,_,",,,- Ic,,"r,.ci,4,-„'.,•-••s-1_' • 4 _ t}t_. _' rt 5i ,, -F4 11•1 :.F1 4. s J p - i_ in _- . ■ 00 . 3 st n. `' ia ' l ,_.. a:0 = ; { u., (fir -- r ,. d, , C t � yp0st i e TAB 4 - Term & Revenue Proposal 1 B Fq SMAR ;cti CITY 'INCORP ORATED * i MEDIA CONFIDENTIAL pi DIGITAL MEDIA KIOSKS • CITY OF MIAMI BEACH • RFP 2022-040-KB • PRIME CONTRACTOR:SMART CITY MEDIA 102 "."7. • - .... ...,••t.'i.i.,..-. . -. .. ''''.4/14... ; . ill 1111 - ! I,.. ". .•'. -2.-'-' -- ,,,,,,4,2 -.1.•Vtr,,, ; ' '-.;.).!' • : .t i . . . ..,..724 _,-, .._ , — ......... ... .. _ II ilia r i J!. . '44; ii . . , . _ . .-, -. I 1 . . , , . . . . . , - u . 1 JIU111/0 140111N _. • • • el& ____ . • IffaillUTE MOTEL . ' a. ' ',-....m.,,. ' 4'!„'-iii4-1 I,41,...-rikti .jt, 1 Je 0: . • Ir..-."' 171 r , -- .. % ,, -- . .. . --••• -- •, -1".C144 -- - -,. - ' Wirt -'".'".'""-, ..= 111:''. '•1.n.' ''!r .. :. , L. ., ._. --. _. .... ... - ...: • . ..- . ... .. -, .. . _,, • .,......,...--....-,.. SMAR THANK YOU :(, CORPIN ORATED Or .k .,..„- ,„,,,,„. ,... .. i *: -- -,...-1-- 4 1;,:',e.. '.. •. ' i4IIr. L ;V.,.t!' 4 ..., . ,',.. • ).'N. . .. --.. •V'br‘.L.‘ Ap. ..,,,,..1. '• .V., '-•• , ,...'4.. • ,,,,•-...4..11,,.,. r•-• • ...... .N. .... • • -••": 9.'.. i , - •;e:....,.... 4i itRir - - —ir---- 1 "- -- , s k .. • ' '..A: '4.•;:-:'. .. , '3*„.45e..77fi.' ::,,.....;--:....<' . - ity .7..Z.-"4,'•F. . Mil I , k.t.%.--1 .;: t ir4 P ... . mum :••4 WAX,map:'1•-• , ./' , •••- • tot ' -tr,„;„„•DD A FA • , ,. .. , .: ,.•1..,„ .... • . 4. ,,I, _ W.'. •.'4"- .` . ' ,...r" i. •,, . . _.............. 4r6t —.........-- ••• ' , .t • -• Mill 1 T 1 r L • . . ., t'' i 'F::r • . ' i Apill' .4: I • i ...... • 1 1 —. I . V -. ' I'; ' , I • 1•• : . .. El ii . ..; --'..i. 1 I / ei ,f,,,,,) r , fi . . pi ..,,,,,, : _ ,. ...,, . _ . ... .. ,.. ....:._ ,..: ER . _ ... 4., 4-,,,„„, ,,....._ ...." ...,,....... _,,_ ___ . _ A •,,.. gim ,... -2022 S71.-3,*rity tA;,-.iiE,.L,:: Al:R!-jtits Pc-servc,ci. Competitive Bid Reports - C2 A MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Alina T. Hudak, City Manager DATE: December 14, 2022 SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2022-040-KB FOR THE INSTALLATION, MAINTENANCE AND OPERATION OF INTERACTIVE DIGITAL MEDIA KIOSKS, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH IKE SMART CITY, LLC, THE TOP-RANKED PROPOSER, AND REQUIRING THAT THE FINAL AGREEMENT BE SUBJECT TO CITY COMMISSION APPROVAL. (ITEM TO BE SUBMITTED IN SUPPLEMENTAL) SUPPORTING SURVEY DATA TBD FINANCIAL INFORMATION TBD Applicable Area Citywide Is this a "Residents Right Does this item utilize G.O. to Know" item, pursuant to Bond Funds? City Code Section 2-14? Yes No Legislative Tracking Marketing and CommunicationsfTransportation/Facilities and Fleet/Public Works/Procurement Page 19 of 952