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Resolution 2023-32597RESOLUTION NO: 2023-32597 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) 2023- 073-WG PROFESSIONAL TENNIS MANAGEMENT AND OPERATION SERVICES AT THE CITY'S FLAMINGO PARK TENNIS CENTER, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH CANAS TENNIS ACADEMY LLC, THE TOP -RANKED PROPOSER; AND, IF UNSUCCESSFUL IN NEGOTIATING AN AGREEMENT WITH THE TOP RANKED PROPOSER, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH CASELY TENNIS FOUNDATION, INC., THE SECOND - RANKED PROPOSER; AND FURTHER AUTHORIZING THE CITY MANAGER AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. WHEREAS, On July 14, 2014, the City and Miami Beach Tennis Management entered into an agreement to provide professional tennis management and operation services at the City's Flamingo Park Tennis Center; and WHEREAS, prior to the May 31, 2019 expiration date of the agreement, the City issued RFP 2019-046-WG, seeking proposals for a replacement agreement; and WHEREAS, pursuant to RFP 2019-046-WG, on May 8, 2019, the Mayor and City Commission accepted the recommendation of the City Manager and authorized the Administration to negotiate with Miami Beach Tennis Management, the firm that was the incumbent at the time, for a replacement agreement; and WHEREAS, however, in January 2020, Miami Beach Tennis Management elected to end negotiations and move out of the facility by February 2020; and WHEREAS, as a result, the Parks and Recreation Department began managing the facility in the interim until another competitive process could be completed; and WHEREAS, on April 21, 2021, the Mayor and City Commission approved the issuance of Request for Proposals (RFP) 2021-188-WG for professional tennis management and operations services at the Flamingo Park Tennis Center; and WHEREAS, six responsive proposals were received on May 24, 2021; and WHEREAS, on January 20, 2022, the Mayor and City Commission rejected all proposals received pursuant to the RFP and authorized the Administration to continue the staff's management of the center; and WHEREAS, notwithstanding the successful interim management of the center by the Parks and Recreation Department, the Administration determined that it was in the City's best interest to, once again, issue an RFP; and WHEREAS, this determination was made due to the post-COVID-19 pandemic decline of usage numbers and the demand for world -class tennis instruction, while prioritizing a high level of customer service, which would include the additional hiring of tennis industry professionals; and WHEREAS, on November 16, 2022, the Mayor and City Commission approved the issuance of the RFP 2023-073-WG for professional tennis management and operations services at the Flamingo Park Tennis Center; and WHEREAS, RFP responses were due and received on January 19, 2023; and WHEREAS, proposals were received from the following firms: Canas Tennis Academy LLC, Casely Tennis Foundation, Inc., David Ensignia Tennis Academy, Inc., FM Tennis LLC, Gorin Tennis Academy Inc., Sport Partners LLC, Tennis Innovators, Tennis King Miami LLC, Tennis Revolution LLC, and Van Daalen Tennis, LLC; and WHEREAS, on February 15, 2023, the Evaluation Committee appointed by the City Manager comprised of David Berger, Vice -Chair, Parks and Recreational Facilities Advisory Board; Jose del Risco, Assistant Director, Parks and Recreation Department; Gayle Durham, Resident; Linsey Lovell, Board of Governors, Miami Beach Chamber of Commerce; and Sean Smith, Chair, Parks and Recreational Facilities Advisory Board convened to consider the proposals received; and WHEREAS, the Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance, the Government Sunshine Law, and general information on the scope of services and a copy of each proposal; and WHEREAS, the Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP; and WHEREAS, the evaluation process resulted in the proposers being ranked by the Evaluation Committee in the following order: 1 st ranked — Canas Tennis Academy LLC 2nd ranked — Casely Tennis Foundation, Inc. 3rd ranked — Van Daalen Tennis, LLC 3rd ranked — FM Tennis LLC 5th ranked — Tennis Revolution LLC 6th ranked — Tennis King Miami LLC 7th ranked — Sport Partners LLC 8th ranked — David Ensignia Tennis Academy, Inc. 9th ranked — Tennis Innovators 10th ranked - Gorin Tennis Academy Inc. WHEREAS, after reviewing the results of the Evaluation Committee process and information presented by the firms, the Administration recommends entering negotiations with Canas Tennis Academy LLC, as the proposer receiving the overall top -rank in the Evaluation Committee process, and, if unsuccessful in negotiating an agreement with Canas Tennis Academy, authorizing the Administration to negotiate with Casely Tennis Foundation, as the second -ranked proposer; and WHEREAS, if awarded, the Administration will proceed to negotiate a contract with Canas Tennis Academy which will include clearly defining roles and responsibilities, revenue and the public benefits to be offered; and WHEREAS, while some proposers received higher scores on certain criteria, .the RFP clearly stipulated that rankings would be based on the aggregate scores of all criteria -included; and _WHEREAS, it would be improper to emphasize or disregard one evaluation criteria factor over another to the benefit a particular proposer; and WHEREAS, for the reasons stated herein, the Administration recommends that the Mayor and City Commission authorize the Administration to enter into negotiations with Canas Tennis Academy LLC, as the top -ranked proposer; and, if unsuccessful, authorize .:the Administration to enter into negotiations with Casely Tennis. Foundation, Inc., as the second - ranked proposer; and further: authorize the City Manager and City Clerk to execute an: - agreement upon the conclusion of successful negotiations. NOW, THEREFORE, BE IT DULY - RESOLVED BY THE MAYOR AND :CITY COMMISSION -OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor:, and .City . Commission hereby accept. the recommendation of the City Manager, pursuant to. Request for Proposals (RFP) 2023-073-WG Professional Tennis Management and Operation Services. at the.City's Flamingo Park Tennis center, authorize the Administration to negotiate with Canas Tennis Academy LLC, the :top -ranked proposer; and, if unsuccessful in negotiating. an agreement with the top -ranked proposer, authorizing the Administration to negotiate with Casely Tennis Foundation, Inc., the second -ranked proposer; and further authorize .the, City Manager and City Clerk to execute an agreement upon conclusion of successful negotiations.by the Administration. PASSED AND ADOPTED this day of M Ay 2023. ATTEST: MAY Z 2 2923 7Y/. iZK_FAl3L E. G MAYOR - NADO, CITY. CLERK DAN GELBER, .... APPROVED AS TO FORM & LANGUAGE & FOR EXECUTION City. Attorney Date Competitive Bid Reports - C2 A MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Alina T. Hudak, City Manager DATE: May 17, 2023 SUBJECT.A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) 2023-073-WG PROFESSIONAL TENNIS MANAGEMENT AND OPERATION SERVICES AT THE CITY'S FLAMINGO PARK TENNIS CENTER, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH CANAS TENNIS ACADEMY LLC, THE TOP -RANKED PROPOSER; AND, IF UNSUCCESSFUL IN NEGOTIATING AN AGREEMENT WITH THE TOP RANKED PROPOSER, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH CASELY TENNIS FOUNDATION, INC., THE SECOND -RANKED PROPOSER; AND FURTHER AUTHORIZING THE CITY MANAGER AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. RECOMMENDATION The Administration recommends that the Mayor and City Commission approve the Resolution accepting the City Manager's recommendation, pursuant to RFP 2023-073-WG, for professional tennis management and operation services at the Flamingo Park Tennis Center, which authorizes the Administration to negotiate with Canas Tennis Academy LLC, the top - ranked proposer and, if unsuccessful, negotiate with Casely Tennis Foundation, Inc., the second -ranked proposer. The Resolution also authorizes the City Manager and City Clerk to execute an agreement upon the conclusion of successful negotiations. This solicitation is currently under the cone of silence. BACKGROUND/HISTORY On July 14, 2014, the City and Miami Beach Tennis Management entered into an agreement to provide professional tennis management and operation services at the City's Flamingo Park Tennis Center. The Agreement was scheduled to expire May 31, 2019. Prior to the expiration of the agreement, the City issued RFP 2019-046-WG, seeking proposals .for a replacement agreement. Pursuant to RFP 2019-046-WG, on May 8, 2019, the Mayor and City Commission accepted Page 20 of 945 the recommendation of the City Manager and authorized the Administration to negotiate with Miami Beach Tennis Management, the firm that was the incumbent at the time, for a replacement agreement. However, in January 2020, Miami Beach Tennis Management elected to end negotiations and move out of the facility by February 2020. As a result, the Parks and Recreation Department began managing the facility in the interim until another competitive process could be completed. On April 21, 2021, the Mayor and City Commission approved the issuance of Request for Proposals (RFP) 2021-188-WG for professional tennis management and operations services at the Flamingo Park Tennis Center. Six responsive proposals were received on May 24, 2021. However, on January 20, 2022, the Mayor and City Commission rejected all proposals received pursuant to the RFP and authorized the Administration to continue the staff's management of the center. The Parks and Recreation Department continued to operate the facility. Notwithstanding the successful interim management of the center by the Parks and Recreation Department, the Administration determined that it was in the City's best interest to, once again, issue an RFP. This determination was made due to the post COVID-19 pandemic decline of usage numbers and the demand for world class tennis instruction, while prioritizing a high level of customer service, which will include the additional hiring of tennis industry professionals. This also allows the City to maximize efficiencies in the operation and maintenance of the courts, center, pro shop and food/beverage concession. To achieve this objective, the Administration prepared RFP 2023-073-WG. ANALYSIS On November 16, 2022, the Mayor and City Commission approved the issuance of the RFP. The Procurement Department issued bid notices to 5616 companies, with 42 prospective bidders accessing the solicitation. RFP responses were due and received on January 19, 2023. Proposals were received from the following firms: Canas Tennis Academy LLC, Casely Tennis Foundation, Inc., David Ensignia Tennis Academy, Inc., FM Tennis LLC, Gorin Tennis Academy Inc., Sport Partners LLC, Tennis Innovators, Tennis King Miami LLC, Tennis Revolution LLC, and Van Daalen Tennis, LLC. On February 15, 2023, the Evaluation Committee appointed by the City Manager convened to consider the proposals received. The Committee was comprised of David Berger, Vice -Chair, Parks and Recreational Facilities Advisory Board, Jose del Risco, Assistant Director, Parks and Recreation Department, Gayle Durham, Resident, Linsey Lovell, Board of Governors, Miami Beach Chamber of Commerce, and Sean Smith, Chair, Parks and Recreational Facilities Advisory Board. The Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP. The evaluation process resulted in the proposers being ranked by the Evaluation Committee in the following order (See Attachment A): 1 st ranked — Canas Tennis Academy LLC 2nd ranked — Casely Tennis Foundation, Inc. 3rd ranked — Van Daalen Tennis, LLC 3rd ranked — FM Tennis LLC 5th ranked — Tennis Revolution LLC 6th ranked — Tennis King Miami LLC 7th ranked — Sport Partners LLC 8th ranked — David Ensignia Tennis Academy, Inc. 9th ranked —Tennis Innovators 10th ranked - Gorin Tennis Academy I nc. Page 21 of 945 The experience and qualifications sections of the proposals submitted by Canas Tennis Academy and Casely Tennis Foundation are attached (See Attachments B and C). The full proposals are available upon request. SUPPORTING SURVEY DATA N/A FINANCIAL INFORMATION In consideration of the City executing a contract and granting the rights provided in the contract, the successful proposer shall pay the City a Minimum Guaranteed Annual Concession Fee of $282,000.00. Final revenue amounts will be negotiated, including, in addition to the minimum guarantee, a percentage of gross revenues. These revenues are greater than what was paid to the City by the previous management company (approximately $105,119.28 in FY 2019) and are greater than the profit currently made at the center in the City -run model (appro)imately $248,305 in FY 2022): The RFP included criteria that stipulated proposals would be evaluated on 1) the experience and qualifications of the firm and key positions, 2) the approach to managing the facility, 3) the public benefit(s), and 3) the revenue yield to the City. Therefore, after reviewing the results of the Evaluation Committee process and information presented by the firms, it is recommended that negotiations commence with Canas Tennis Academy LLC, as the proposer receiving the overall top -rank in the Evaluation Committee process, and, if unsuccessful, negotiating with Casely Tennis Foundation, as the second -ranked proposer. While some proposers received higher scores on one criterion or another, the RFP clearly stipulated that rankings would be based on the aggregate scores of all criteria included. It would be improper to emphasize or disregard one evaluation criteria factor over another to the benefit a particular proposer. Proposers that disagreed with the evaluation criteria and ranking process stipulated in the RFP were provided an opportunity to question or challenge the evaluation process outlined in the RFP. No questions or challenges were received on this matter. Canas Tennis Academy has successfully managed tennis centers across South Florida, including the JW Marriot Tumbeny, the Tumberry Marina, Indian Springs Country Club, Tropical Park Tennis Center, Tamiami Tennis Center and Ives Estates Tennis Center. The references contact have all provided positive feedback, including the response provided by Miami Dade County (for the Tamiami, Tropical, and Ives States Park Tennis Facilities) which stated that "the Canas Tennis Academy staff are extremely professional, personable, and a pleasure to do business with." Similarly, the references provided by Tumbeny Marina added, "Canas staff are always very attentive, organized, clean, eco friendly and accommodating to all the customers and neighbors." Further, Canas Tennis Academy has proposed public benefits including but not limited to free community programs, development programs for children, adaptive tennis, after school programs, competition camps, discounts to residents, and other promotional activities that vary on a weekly basis. Finally, Canas Tennis Academy has proposed a guaranteed annual revenue of $282,000. If awarded, the Administration will proceed to negotiate a contract with Canas Tennis Academy Page 22 of 945 which will include clearly defining roles and responsibilities, revenue and the public benefits to be offered. The Parks and Recreation Department is cognizant of the importance of the tennis center to the community and will ensure that the resulting agreement will address the tennis communities' highly regarded issues of coaching staff and maintenance. As evidenced by the results of the Evaluation Committee process, Casely Tennis Foundation is also well qualified and should be considered if negotiations with Canas Tennis Academy are unsuccessful. For the reasons stated herein, it is recommended that the Mayor and City Commission approve the Resolution authorizing the Administration to enter into negotiations with Canas Tennis Academy LLC, as the top -ranked proposer, and, if unsuccessful, authorizing the Administration to enter into negotiations with Casely Tennis Foundation, Inc., as the second -ranked proposer. The Resolution further authorizes the City Manager and City Clerk to execute an agreement upon the conclusion of successful negotiations. Is this a "Residents Right to Know" item, pursuant to City Code Section 2-14? No Legislative Tracking Parks and Recreation/Procurement Does this item utilize G.O. Bond Funds? No ATTACHMENTS: Description ❑ Attachment A- Evaluation Committee Scoring and Ranking ❑ Attachment B - Canas Tennis Academy Experience and Qualifications ❑ Attachment C - Casely Tennis Foundation Experience and Qualifications ❑ Resolution Page 23 of 945 1C�wr� a..... o.r.. tsar o..w. o..... 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A tt 11 Seel PaAws LLC iATtlL00 A A 0 11 TwpYfeglY� ttlB.e0lL0� A to 0 14 TwoRwel�en LLC p�]y, m.m� " ' A 20 .. 0 M .. ee T-KM'sn -LLC SIM.MA0i VMO Tw LLC i sim 00m 20-_ A 10 10 0 0 10 10 CLcafiastennis TAB 2 Experience & Qualifications • 2.1 Qualifications of proposing Firm Canas Tennis provides the following information regarding the firm's and its principals' relevant experience and track record in delivering tennis center facilities management and operations comparable to those of the Flamingo Park Tennis Center: • Canas Tennis now administers 26 clay tennis courts in Boynton Beach, demonstrating care and operation of clay tennis courts. • Experience instructing tennis and supervising tennis professionals/instructors. • Experience in operating a comprehensive tennis center/facility, including player facilities, pro shop, food concession, etc., for each project. • Include in-depth facility and grounds care skills, as Canas Tennis now maintains over 30 clay courts daily. • Canas Tennis was established in 2009 and is a full -service tennis management company that creates programs for people of all ages and skill levels. Canas Tennis currently manages five (5) tennis facilities: Turnberry Marina Facility — Aventura Facilities: JW Marriot Turnberry Miami & Turnberry Marina • Address:19999 Country Club Drive, Aventura, FI 33180 and 19735 Turnberry Way • Number of tennis courts: 4 hard lighted courts — 2 hard court - 4 Clay lighted courts • Programs: Camps — Afterschool — Full -Time Competitive — Private Lessons — Group Clinics Adults Court Rentals - Tournaments — Social Events — Membership Programs • Management: 2012 - present I Revenue: $1,450,000 average annual revenue Aventura. FL Page 25 of 945 CLcafiastennis • Term of engagement: Yearly — Automatic renewal Contact: Diana Castillo 1 (305) 933-6934 1 dcastlllo@fbdev.com • Experience in this facility is for the firm The following aspects of the administration of Canas Tennis at Turnberry Marina and JW Marriott Miami stand out: • Designed programs for all ages and skill levels of players. Having one of the most successful junior afterschool and camp programs in the Miami area, with over 500 participants each year. • Developed a wide range of adult programs for all skill levels. More than a hundred adult players currently participate in social gatherings, clinics, lessons, and tournaments. • Through our programs and events, we have fostered a sociable environment in the neighborhood. • Invested in the enhancement of the facility, including the resurfacing of tennis courts, electric panels, lighting, landscaping, pro shop structure, furnishings for common spaces, and maintenance equipment, among others. • Employed and assembled solid teams in the coaching, operations, maintenance, and management departments. Here are some Canas Tennis Turnberry statistics: • Over 260 junior players participate each month in our afterschool programs. • Over 750 hours of adult private lessons and clinics each month. • More than 500 summer players participate in our camps each year. • Players from all five continents have participated in our programs over the years. • Employs over 30 staff members including full-time and part-time coaches, operations and maintenance. • Increased gross revenue each year by an average of 15-30%, bringing annual revenue in 2012 from $350,000 to over $1,550,000 in 2022. Indian Spring Country Club — Boynton Beach Facility: Indian Spring Country Club Boynton Beach, FL • Address:1501 El Clair Ranch Rd, Boynton Beach, FL 33437 • Number of courts: 24 clay courts — 2 hard courts • Programs: Court Rentals — Memberships — Sponsored Events - Tournaments • Management: Since 2019 — present • Term of engagement: 3 years (2025) — Automatic renewals • Revenue: $300,000 average annual revenue • Experience in this facility is for the firm Page 26 of 945 CLcafiastennis • Contact Reference: Lily Mu — (561)-738-30341 Imu@indianspringcc.com • Since our arrival in the Indian Spring Country Club community, our objective has been and will continue to be to improve the day-to-day life of the community; through our management program, we have inserted the necessary tools for the creation of a club in which all segments of the community, from a 4-year-old child to an elderly person, are included. Through tennis programs, we intend to produce the essential impulses for the continuous improvement of life quality. • Promoting the sport's values in their entirety. • More than 150 families utilize the 26 tennis courts for a variety of activities, including leagues, tournaments, trainings, and friendly matches, among others. • Another key aspect of our administration at Indian Spring is our investment in the preservation of the court and its environs. • Our focus has been on increasing the number of staff members and working hours on the courts. Tropical Park Tennis Center Tamiami Park Tennis Center Ives Estates Tennis Center Facility: Tropical Park Tennis Center Miami. FI • Address: 7900 SW 40' St, Miami, FI 33155 • Number of courts: 12 Hard lighted courts - 6 Racquetball lighted courts - 6 Pickleball lighted court - 2 Padel lighted courts (coming up) • Programs: Camps - Afterschool - Full -Time Competitive - Private Lessons - Group Clinics - Court Rentals — Tournaments • Management: February 2022 - present I Revenue: $450,000 average annual revenue (projected) • Term of engagement: 10 years (February 2032) • Experience in this facility is for the firm • Contact Reference: Sarah Vickery (786-593-4101 1 Sarah.Vickery@miamidade.gov Facility: Tamiami Park Tennis Center Miami, FI • Address: 11201 SW 24th St, Miami, FI 33165 • Number of courts: 6 Hard lighted tennis courts - 4 Hard 36FT lighted tennis courts & 4 hard 60FT lighted tennis courts 2 Pickleball & 1 Padel lighted court (coming up) - 2 Lighted sand volleyball courts • Programs: Camps - Afterschool - Full -Time Competitive - Private Lessons - Group Clinics - Court Rentals — Tournaments Page 27 of 945 CLcafiastennis • Management: February 2022 - present I Revenue: $350,000 average annual revenue (projected) • -Term of engagement: 10 years (February 2032) • Experience in this facility is for the firm • Contact Reference: Sarah Vickery (786-593-4101 1 Sarah.Vickery@miamidade.gov Facility: Ives Estates Tennis Center Miami. FI • Address:1475 NE 205th Street, Miami, A 33179 • Number of courts: 6 Hard lighted tennis courts - 6 Padel lighted courts - 4 Pickleball lighted courts (coming up) • Programs: Camps - Afterschool - Full -Time Competitive - Private Lessons - Group Clinics - Court Rentals - Tournaments • Management: February 2022 - present I Revenue: $350,000 average annual revenue (projected) • Term of engagement: 10 years (February 2032) • Experience in this facility is for the firm • Contact Reference: Sarah Vickery (786-593-4101 1 Sarah.Vickery@miamidade.gov • We were awarded by Miami Dade County to bring tennis to the county, tennis is an essential tool for the development of every public park. Our programs make sport accessible to the entire community. • The primary purpose of Canas Tennis is to grow the number of players and ensure that the sport reaches every home in the county, regardless of age, ability, or financial resources. • Where families experience a sense of belonging at their club or community park, fostering the growth of every individual. • And our children have fond childhood memories of playing tennis with their friends, family, and neighbors at a tennis park. • To reach our goals, we are emphasizing team development in all facets of management, including coaching, operations, and maintenance. • In the past ten months, we've added qualified coaches to boost service across all programs and services, trained staff for operations to improve the customer experience, and experienced personnel for maintenance to bring the parks to their finest possible condition. Crandon Park Tennis Center - Key Biscayne Past facilities (Sub -Leased agreement • Facility: Crandon Park Tennis Center (past facility) • Address: Crandon Blvd, Key Biscayne, FI, 33149 • Number of courts: 8 hard courts • Programs: High Performance Programs - Afterschool - Camps - Adult Clinics & Private Lessons - Corporate Events • Management: Since 2009 - 2013 Page 28 of 945 CLcafiastennis • Revenue: $350,000 average annual revenue • Term of engagement: 4 years • Experience in this facility is for the firm • Contact Reference: Rick Pardon - 786-543-4966 2.2 Qualifications of Proposer Team Canas Tennis is a member of the USTA and works alongside the PTR as well. Below is a list of the Canas Tennis Management Team that will be operating at Flamingo Park Tennis Center and their responsibilities. Attached (Addendum 1) you will find individual resumes, for each management member, that testifies their qualifications, experience and past performance. -14- CERTIFICATE OF MEMBERSHIP 10/01/2023 EXPIRATION DATE to Canas Tennis 2010481856 Membership Number >����✓1,�' ��Spt/fit t'I Patrick J. Galbraith Chairman, CEO & President Page 29 of 945 CLcafiastennis Ambassador: Guillermo Canas Embody the Canas Tennis corporate identity in appearances, demeanor, values and ethics. Promote the business positively to raise brand recognition and sales. Utilize marketing and social media promotion tactics to boost the customer -product -service relationship and persuade a target audience to purchase and utilize more of Canas Tennis' services. Defeats Federer at Miami Open 2007 Miami Open Final 2007 — Canas vs Djokovic Defeats Federer at Indian Wells 2007 Barcelona Open 2007 — Canas vs Nadal Page 30 of 945 CLcafiastennis 4 Management Team Nicolas Maidana: Tennis and facility Director Key Areas of Supervision: • Coaches Performance • Operations Performance • Maintenance Performance Gustavo Oribe: Managing Director Key Areas of Supervision: • Human Resources • Marketing • Corporate Relations Martin Garcia: Accounting - Finance Key Areas of Supervision: Accounting - Finances • Business Development Fernando Vilches - Director of Coach Development Key Areas of Supervision: • Development and training of coaches • Planning and execution of coaches' manuals and procedures Flavio Matteoli — Head of Operations and Sales Key Areas of Supervision: • Sales & Client Communication • Internal Procedures • Registrations and Playbypoint APP Fabian Ferrer — Head of Maintenance Key Areas of Supervision: • Maintenance Staff • Equipment safety, repair or replacement • Maintenance expenses • The Canas Tennis staff is PTR qualified, and our facilities serve as hosts for PTR courses. • Canas Tennis is a great believer in the continual growth of our employees; therefore, we developed an internal training and teamwork program for our staff. Fernando Vilches, Director of Coach Development, is one of our Management Team Members that oversees this program. • The Workshop Modules provide a variety of learning -promoting activities (for example, workshops with development of specific themes, reality -based activities, problem -based learning, practical training opportunities, and reflection on and about the action). • All of this will push people to look for new possibilities to enhance tasks by encouraging increased knowledge and behavior modification. Page 31 of 945 www.canastennis.com 10 ®canastennis CLcafiastennis • Our planning, tactics, and actions are constantly centered on offering a wide range of services to the neighborhood and citizens of Miami. • We firmly believe that working within a program pathway that offers the best service, in an effective, safe, and customer -oriented way is necessary to sustain and expand a successful tennis operation in the medium and longer term. This will allow us to deliver excellence in tennis programming for players of all ages and levels. • Canas Tennis has over the years invested in important persons and resources to be able to build strong teams in every department of a tennis facility in order to achieve this goal. From the management and leadership team to each and every employee. • Owners of Canas Tennis formed the management and leadership team. Each of these people is driven by ownership to establish the best tennis program in South Florida and make a safe investment. • A crucial component is the implementation of the Canas Tennis concept through continuous teaching and communication of the practices and methodology to be used in each facility. Every facility is examined, and a business strategy is always written. The following are additional resources we have at our disposal to put them into practice: staffing firms, HR professionals, attorneys, accountants, and our own financial capacity to invest in any new facility or business. Coaches' manual and other resources implemented with our staff attached in Addendum II 2.3 Qualifications of Head Teaching Professional Canas Tennis Academy LLC will provide all key professional personnel necessary to perform the services required pursuant to this RFP. The following will be in place for Flamingo Park Tennis Center: Nicolas Maidana: Tennis Director — Head Teaching Professional (Resume attached) Key Areas of Supervision: • Coaches Performance • Operations Performance Maintenance Performance For the past eleven years, Mr. Maidana has played a crucial role in the development of Canas Tennis. Currently, Mr. Maidana oversees the daily operations of over 350 adult and junior players while serving as the Head Pro of Canas Tennis at Turnberry Isle Marina in Aventura. He also supervises coaches, operation, and maintenance staff, totaling over thirty (30) people. Mr. Maidana will bring to Flamingo Park Tennis Center, over twenty-five (25) years of tennis experience and a tremendous understanding of the local tennis community. Gustavo Oribe: Managing Director (Resume attached) Key Areas of Supervision: • Marketing • Corporate Relations • Human Resources & Legal The Flamingo Park Tennis Center's management will be entrusted to Gustavo Oribe. 00000=6� Page 32 of 945 www.canastennis.com 1 0 ®canastennis CLcafiastennis Mr. Oribe contributed to the development of Canas Tennis, one of South Florida's most prosperous tennis management organizations. For the past 13 years, under his direction, the business has expanded to over 500 players of all ages and skill levels. developed a human resources department that, over the course of the last 13 years, has hired and educated over 100 instructors, operators, and maintenance staff. The Flamingo Park Tennis Center will benefit from Mr. Oribe's expertise and experience as a top manager, bringing a unique blend of abilities that can only be learned via time in the field, a successful head coaching career, facility director experience, and commitment to his local community. Page 33 of 945 www.canastennis.com I In ®canastennis CLcahastennis Addendum I Resumes Page 34 of 845 www,canastennis.com i lo®canastennis Gustavo Oribe 4040 Ventura Ave, Miami, Fl 33134 1 347-833-3526 1 goribe@canastennis.com Summary Results -oriented Managing Director driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with clients, vendors, and service providers. Adept at creating strategic alliances with organization leaders to effectively align with and support key business initiatives. Excel at building and retaining high-performance teams by hiring, developing, and motivating skilled professionals. Highlights • Business development • Strategic planning • Program management • Team leadership • Hiring and recruitment • Project coordination • Employee motivation • Decisive nature Experience Owner - General Director I Canas Tennis Academy LLC, Miami, Fl 12009 - Present • Supervision of all aspects business development. • Developed new marketing strategies to capitalize on trends and social media. • Restructured community programs and increased participation and revenue by 35% in the past two years. • Developed a new Human Resources department through a team of consultants of ADP. • Successfully recruited key personnel that reflected in the improvement of program services. Assistant director I Country Club of Fairfield I Fairfield, Connecticut 12007 - 2009 ■ Managed all activities for summer camp for all junior players. ■ Set up and executed adult leagues and junior programs. ■ Co -directed special events and pro -am tournaments. ■ Supervised pro schedules and administration staff. Tennis Assistant Head Pro I Beach Point Club I Westchester, New York J 2000 - 2007 • Trained all new staff members and documented training procedures. • Managed day camp of over 150 students. • Supervised and coordinated tennis activities for staff of 10 people. • Coordinated all recreational programs for adults and junior players. Professional Tennis Player I Association of Tennis Professionals (ATP) I Jan 1995 - Dec 1997 • World ranked doubles player 1996-1997. • Played singles and doubles sanctioned tournaments in Eastern Europe, Western Europe, South America and North America. Education Florida International University Bachelor, Business Administration 1999 - 2002 Activities: FIU Tennis Member NCAA Division I nationally ranked tennis team. PTR Certified Page 35 of 945 Guillermo Canas, a tennis professional player since 1995 and coach since 2010 and one of the most recognizable Argentinean tennis figures in the world. • Canas reached an ATP World Ranking of 8 in 2005. • Won seven ATP singles championships. • Won the 2002 ATP Masters Series of Canada, defeating Andy Roddick in the final. • On March, 2007, defeated ATP ranked number one, Roger Federer back to back at Indian Wells Masters and the Miami Masters. This double victory made him the only player (besides Rafael Nadal) to have defeated Federer in consecutive tournaments since 2003, • Canas reached an ATP World Ranking of 8 in 2007 • Named co -captain of the Argentinian Davis Cup. • Coached Ernest Gulbis (former top 20 in the world) • Coached Teimuraz Gabashvili (ATP ranked 52) • Coached former number 1 WTA player, Svetlana Kusnetsova • Coached former number 1 WTA Jelena Jankovic Canas has been the only member of the great Argentinian Legion to form an academy after retirement. It's been a dream for many years to give back to the tennis community all the wonderful experiences and knowledge received over 15 years of professional tennis career. • Miami was always an ideal location to have an academy for its climate, location and access to players of all ages and levels from all over the world. Since opening the academy, Guillermo has been guiding players of all ages and all parts of the world and providing advice to parents that would come to the academy. • Guillermo has helped to integrate the local community bringing tennis programs for players of all ages and levels. Over 1,500 players per year have passed through Canas Tennis. • Canas Tennis also helped to increase economic activity since its beginnings in 2009 as sports destination in Miami. Players from all over the world, have visited, promoting the sport and being an added value for the development of tennis in the local community. • Today tennis is a fundamental aspect in the life of many people at the local community, helping developed kid's values and practices. • Guillermo also participates in charity and pro -am events for different local foundations. Page 36 of 945 NICOLAS MAIDANA 786-458-1604 ( nmaidana@canastennis.com Mr. Maidana has been an instrumental part in the growth of Canas Tennis for the past eleven (11) years. Mr. Maidana is currently the Head Pro of Canas Tennis at Turnberry Isle Marina in Aventura, where he supervises a daily operation of over three hundred and fifty (350) adult and junior players. As well as a staff of 30 employees, among coaches, operation staff and maintenance. EXPERIENCE CANAS TENNIS ACADEMY I AVENTURA, FLORIDA 1 2011— PRESENT Tennis Head Pro • Responsible for coordinating, planning and implementation of all adult and junior programs. • Develops, maintains and oversees social adult programs. • Responsible for hiring, assisting and scheduling tennis staff. • Responsible for hiring, assisting and scheduling maintenance staff. • Develops, maintains and oversees junior tennis programs. • Coordinates ladies' clinics and mixers. • Developed, maintained and oversees club member's singles and doubles ladder. • Supervises scheduling, planning and coordination of special teaching programs: including camps, clinics, leagues and children's programs. ACADEMIA de TENIS MASSA-SNEITHER I Buenos Aires, Argentina 12008 — 2010 Assistant Director and Head Pro • Trained all new staff members and documented training procedures. • Coached adult and junior programs. • Supervised and coordinated tennis activities for summer and winter camp. • Coordinated all special recreational programs for adults and junior players. • Traveling coach with ITF, ATP and WTA players in over 15 countries. CLUB TEMPERLEY I Buenos Aires, Argentina 12003 - 2008 Junior Program Coordinator and Tennis Professional • Responsible for scheduling and coordinating junior Tennis Programs. • Assisted with adult team practices and tournaments. • Private lessons and adult clinics. EDUCATION I ACTIVITIES • ITF Level 11 Profesorado Argentino de Tenis Nivel 3 1 PTR Certified • Traveled extensively throughout Europe, North, Central and South America, Northern Africa and Asia coaching high-performance WTA and ITF players. Page 37 of 945 Martin Garcia mgarcia@canastennis.com 1 347-657-4895 As Co -Owner of Canas Tennis, Martin has been an instrumental part of the business development model, financial plan and implementation. In addition, Martin brings his vast experience as a player and a coach. Martin provides guidance to the Management Team and all staff members. SKILLS Martin has a vast experience in the sport and his keen vision, meticulous work ethic and organized planning, make of him one of the best in the field to understand the tennis industry and the analysis of financial data. EXPERIENCE Martin, a tennis professional tennis player since 1996 and coach since 2009, has dedicated his life to tennis excellence. Ranked in the top twenty as a double's player in the world, Martin won 8 ATP titles and reached 14 ATP Finals. Martin was a member of the Argentinian Davis Cup in the years 2000 and 2001 and a semifinalist in the 2000 French Open Grand Slam. As a testament to his character and understating of the game, Martin was elected to the ATP Players Council, joining ten players, including Rafael Nadal, Roger Federer and Novak Djokovic. Martin served on the council for four years. Martin has a tremendous passion for the sport of tennis, as a player and as a coach. LEADERSHIP Some of the best tennis player in the world have reached out to Martin for coaching and guidance. Some of these players include: Guillermo Coria (former number 3 ATP player in the world), Paola Suarez (former number 1 WTA player in the world in doubles and number 10 in singles). Martin is so well respected as a coach that he was selected to be a personal coach for the Argentinian Tennis Team that took part in the 2012 Olympic Games in London. Page 38 of 945 Flavio Matteoll Head of Operations & Sales Contact Miami, Florida 305-775-6137 fmatteoli@canastennis.com Education Barry University Alumni Bachelor in Business Administration, Management Dean's List Spring 2017 & Spring 2016 Semesters President' List Fall 2018 GPA: 3.70 Summary of Qualifications • Sales & Client Communication • Implementation of internal strategies and procedures • Reporting, Registrations and Playbycourt APP • Customer satisfaction and retention Experience • Helped increased revenues compared to previous year's by focusing on community programs and new program structures. • Improved customer service by focusing on a one-on-one approach. • Collaborated on the analysis of local market and sales trends to improve the retention of existing clients. • Supervises daily tasks of Operation Staff and ensures implementation of internal procedures. • Helped develop Playbycourt APP for Canas Tennis and its daily use. • Internal reporting for Management Team. Key Skills • Sales • Communication • Organization • Detail Oriented Honors • Graduated with Beta Gamma Sigma Honor Society Spring 2016 • NCAA Tennis Team National Champion in 2019 • NCAA Tennis Team finalist in 2017 & 2018 • ITA Scholar -Athlete in 2017 & 2018 Fernando Vilches PROFILE: • Specialist in issues related to the formation of young tennis players, motor development and training of coaches. • Diploma in Sports Management and Policy, graduated from Universidad Nacional de San Martin. • Lecturer in courses, workshops and national and international congresses in Argentina, South America and Central America. • She has worked with training and high performance players such as Gisela Dulko (former WTA World No. 1 in Doubles and No. 26 in Singles), Vania King (former No. 3 in Singles), Vania King (former WTA World No. 3 in Singles) and Gisela Dulko (former WTA World No. 3 in Doubles). World No. 1 in Doubles and World No. 50 in Singles) Mateo Martinez and Thiago Tirante (former World No. 1 in Junior) among others. • He is a Tutor and Specialist Lecturer for the International Tennis Federation in South and Central America. • He is currently the Director of Training and Teaching at the Argentine Tennis Association. • He is a Sports Advisor for Clubs and Sports Institutions in Argentina and South America. EDUCATION: • Diploma in Sports Management and Policy. National University of San Martin. Buenos Aires. Argentina. Year 2021. • National Physical Education Teacher Instituto Superior Palomar de Caseros - Direccion General de Cultura y Educacion. Year 2003. Buenos Aires - Argentina. • Specialist Technician in Physical Preparation International Olympic Committee. Year 2013. Asuncion (Paraguay) • International Coach Level III ITF (International Tennis Federation) ITF Level II - Year 2009 - Buenos Aires Argentina. ITF Level III - Year 2018 - Lima (Peru). Cali (Colombia) • Professor and National Tennis Trainer (Argentine Tennis Association) Level 1- Year 2005 - Argentine Tennis School. Buenos Aires. Argentina. Level 2 - Year 2009 - South American Tennis School. Buenos Aires. Argentina. • AAT National Tutor Level I - Level II 1- Level Level 2 - Year 2015 - International Olympic Committee. International Tennis Federation - AAT. • Continuing Education Courses. He has participated in more than 50 training courses and updates related to the world of sports, especially tennis. Page 40 of 945 PROFESSIONAL EXPERIENCE: • Tutor and Specialist Lecturer for the International Tennis Federation at Regional Conferences for the International Tennis Federation. 2014 - Speaker - Asuncion (Paraguay) 2015 - Main Exhibitor - Caracas (Venezuela) 2018 - Exhibitor Lecturer - Curitiba (Brazil) 2020 - Keynote speaker with Guillermo Coria. • Tutor lecturer for the International Tennis Federation in training courses: 2017 - Tutor of the ITF Level II Course for former players - Florianopolis (Brazil). 2018- ITF Level III Course Tutor - Buenos Aires (Argentina) 2018- ITF Physical Preparation Level 1 Course Tutor - Mexico City (Mexico) 2018- ITF Physical Preparation Level 2 Course Tutor - Mexico City (Mexico) 2018- ITF Physical Preparation Level 1 Course Tutor - Bogota (Colombia). 2018 - ITF Level 11 Course Tutor - La Paz (Bolivia) 2019 - ITF Play Tennis Course Tutor - Santiago de Chile (Chile) 2019 - Play Tennis Course Tutor - Santiago de Chile (Chile) 2019- ITF Level 1 Course Tutor - Montevideo (Uruguay) 2019 - ITF Play Tennis Course Tutor - Santiago de Chile (Chile) 2019- ITF Physical Preparation Course Tutor Level 2 - Bogota (Colombia) 2019 - ITF Level III Course Tutor - Santa Cruz (Bolivia) 2019- Tutor of the ITF Level 11 Course for former players- Cordoba (Argentina). 2020- ITF Play Tennis Course Tutor - Buenos Aires (Argentina) 2021- Tutor of ITF Play Tennis Courses - Azul, Buenos Aires, Salta and Chubut. • Lecturer as ITF specialist speaker in Short Course Tour 2017 - Short Course Tour (Florianopolis - Belo Horizonte - Brasilia - Porto Alegre) Brazil 2017 - Short Course Tour (Campo Grande - Sertanzhinio - S5o Paulo - Rio de Janeiro - Goianas - Salvador -Fortaleza) Brazil 2018- Short Courses Tour (Medellin -Cali- Bogota) Colombia. 2018- Short Courses Tour (Asuncion) Paraguay. 2018- Short Courses Tour (Montevideo) Uruguay. • Director of the Training Department of the Argentine Tennis Association From 2018 to the present he serves in the position of National Director of the. AAT Training Department in charge of the training of Trainers in Argentina and Director in charge of the AAT Professorship for the professional training courses in Argentina. Page 41 of 945 4 EXPERIENCE QUALIFICATIONS HaMM(O-10 park 70-nnIs 0WknoP w M Mm w M mwmm MIR= M MMM mm MM Now�M MGM = Page 42 of 945 Casely Tennis Foundation, Inc., (CTF), is a United States Tennis Association member organization founded in 1984, incorporated in the State of Florida on April 24th, 1998, and its president, Carlos Casely, has been an award -winning memberin good standing of the United States Tennis Association and the United States Professional Tennis Association for over 25 years. Carlos Casely has served as tennis director at several local parks and settings in Miami Dade County such as Florida International University Tennis Center, Ron Ehmann Tennis Center, Tropical Park Tennis Center, and in Broward County at Brian Piccolo Tennis Center, Paul J. Maxwell Park Tennis Center, and Vernon E. Hargray Youth Enrichment Center, which have provided CTF with extensive experience in tennis facility management, tennis program development and management, customer service, and all facets of pro shop operations including food, beverage, and merchandise sales as per the requirements of this RFP. Casely Tennis is a brand with global recognition as participants arrive from around the world to take part in our Tournaments and Tennis Camps for recreational and high performance junior players, as well as adults that take part in our Second Chance Program. We have achieved our success by focusing on customer service, creating a welcoming atmosphere, securing a talented and highly professional coaching and administrative staff, and providing high quality tennis programs that allow for the enjoyment of participants of all ages and levels. Our programs target the entire family and all segments of the community, including senior citizens, disadvantaged youth, and participants with a variety of physical abilities and challenges. Our programs include group and individual tennis lessons, challenge ladders, camps, leagues, local and international tournaments. Our afterschool mentoring programs have successfully partnered with the Miami Dade County & Broward County Public School Systems leading to large participation numbers in our programs with the specific goal of providing tennis training opportunities for everyone, including very importantly, disadvantaged youth. CTF's managerial team not only has the administrative knowledge and experience in facility management and operations; it has also achieved a high level of tennis both as players and coaches. Carlos Casely, who is currently Head Tennis Coach at Atlantis University in Miami, was previously a Top 10 player in the USTA Florida Open Division, Desi Pierre was previously a professional tennis player and Davis Cup Captain, and the rest of our managerial staff have been top level College Players. 4 Our Tennis Lessons are taught only by USPTA or USPTR Certified Instructors. Support personnel for our camps are All Certified School Teachers who are specialized professionals in Child Care and are currently part of the Miami Dade and Broward school boards. We expect to continue to grow tennis participation at Flamingo Park Tennis Center through our digital marketing campaigns across our vast social media platforms with over 28,000 followers locally and worldwide and over 500,000 monthly social media engagements. We adhere to the best practices models for successful companies placing a high value on executing an open management style that shows respect for all individuals including customers and staff, Communication, staff training, support, engagement and reward, Goal Setting Thru Strategic Planning, Commitment to a Clarity of Vision, and from top to bottom instill a culture open to accept criticism establishing feedback channels for both tennis center patrons and all levels of staff are all part of our company mantra. We believe it is imperative that our company's leaders provide proper modelling behaviors. Casely Tennis Foundation, Inc. has as a mission statement to provide mentoring opportunities for youth as it partners with the local school system to actively seek out qualified disadvantaged participants who will receive scholarships to participate in our programs. Our mission statement comes together with our tennis training programs and local and international tournaments to embody what Casely Tennis Foundation, Inc. is all about. If awarded, Carlos Casely will personally provide the vision, guidance, and quality control for the proposed services to the benefit of all patrons of the Flamingo Tennis Center and the community at large. In this regard, we are proud that in 1998 Casely Tennis Foundation was granted tax exempt status by the IRS to provide mentoring opportunities for disadvantaged and at -risk youth. These programs have resulted in youth participants receiving over 220 scholarships to top level universities across the United States. If awarded, mentoring programs will continue to be one of the center pieces of our programs at Flamingo Park Tennis Center. The following are facilities currently managed by Casely Tennis Foundation, Inc" Page 43 of 945 Brian Piccolo Tennis Center, Broward County Facility:12 hydro courts clay courts, tennis reception building. Term: September 5, 2020 to present. Scope of work: Tennis facility management, tennis program development and management, and all facets of pro shop operations including food, beverage, and merchandise sales. Agency: Broward County Contact person: Will Regalado, Park Manager Phone: (954)357-5150 Email: rhaves@broward.ore Vernon E. Hargray Youth Enrichment Center, City of Miramar Facility: 6 tennis courts, 3 hydro courts clay courts and 3 hard courts. Term: March 26, 2018 to present. Scope of work: Tennis facility management, tennis program development & management. Agency: City of Miramar Contact person: Janine Alleyne, Recreation Superintendent, City of Miramar Phone: (954)602-3342 Email: ipallevne@miramarfl.eov Paul J. Maxwell Park Tennis Center Facility: 8 hard courts. Term: September 11t, 2014 to present. Scope of work: Tennis facility management, tennis program development and management. Agency: City of Pembroke Pines Contact person: Tom Joyce, Tennis Supervisor, City of Pembroke Pines Phone: (954)435-6759 Email: tiovice@ppines.com Casely Tennis Foundation will conduct in depth interviews of all applicants for employment that include job preferences, experience, goals, interests, attitudes, motivation, and other work -related attributes, as well as use best efforts to transition existing contracted employees who choose to migrate to Casely Tennis Foundation. All CTF personnel will be uniformed and trained in procedures according to their function, take part in the City's Service Excellence program, and must submit to periodic background checks and drug testing at no cost to the City, in compliance with local, state and federal laws. Additionally, all instructors will be USPTA or USPTR certified and possess an occupational license as required by the City of Miami Beach, as well as the E-Verify system will be used to confirm employment eligibility. The background check shall be completed by the City of Miami Beach Human Resource Department at the expense of CTF or applicant. The City shall have the right to refuse to allow any potential employee to work on City property when it deems that their presence on City property is not in the City's best interest. While Carlos Casely provides the vision and overall direction of our organization, h is surrounded by a talented and experienced staff. Des! Pierre, our maintenance ORGANIZATIONAL CHART manager, previously Director of the Arthur Snyder North Flamingo Park Tennis Center, is in charge daily upkeep and maintenance of our facilities and will be CARLOSCASELY assigned full time to the Flamingo Park Tennis Center if we are awarded, as will Director( Head Tennis Professional Dana Reece, who will be the main Flamingo Park Tennis Center manager overseeing customer service and daily tennis center operations. Angle Torres, DESI PIERRE ANGIETORRES' DANA REECE GONMAUSAUS IN 1EFF AUBERSON another of our office manager staff will be assigned part time until we are able to Maintenance manapri Tennis Center Managers (2) I Assistant Head Professanals bring her over full time. Rounding out our key personnel is Gonzales Austin and le. e I I I Auberson, who if awarded will be the Assistant Head Tennis Professionals at Maintenance Staff Assistant Tennis Center Manager Tennis Coach Flamingo Park Tennis Center, and along with Carlos Casely, will be responsible for I I Maintenance Staff I Part Time Front Desk Personnel I Tennis Coach tennis program development and management. Our staff has the expertise, skill, and experience needed to manage the Flamingo Park Tennis Center within the I I Maintenancebtaff Part Time Front Desk Personnel I Tennis Coach specifications and requirements/scope of work outlined in this RFP. i Casely Tennis Foundation will provide a talented, experienced, and professional TennisCcach staff as needed for its operations at the Flamingo Park Tennis Center. Our key I Tennis Coach personnel is listed below along with responsibilities, followed by our organizational chart: Tennis Coach Dana Reece —Tennis Center Manager: Will be the main tennis center I manager and will also manage our lesson programs as she focuses on Tennis Coach assuring customer satisfaction and enjoyment of the facility in order to I achieve the goal of a positive experience by patrons. Dana has previously Tennis Coach been a resort manager providing her with ample experience in hospitality I Tennis Coach management which will be asset to our program at Flamingo Park Tennis Center. I Tennis Coach Angie Torres — Assistant Tennis Center Manager: Will oversee all aspects Tennis Coach of day-to-day managerial aspects of operations as well as being one of our two Tennis Center Managers. Ms. Torres, who holds a USPTR membership, will oversee office staff and do a little teaching herself which has previously been a coach and administrator at several tennis academies among them Canas Tennis Academy, Club Med Academies, and currently Casely Tennis Foundation. In addition, Ms. Torres holds a master's degree in Business Administration. Page 44 of 945 Desi Pierre - Maintenance Manager: Will oversee all aspects of tennis court and facility maintenance as well as supervise and lead the grounds crew. Mr. Pierre brings to the position over 30 years of USPTA certification and has been maintaining hydro courts and subsurface irrigated clay courts for close to 20 years for which he is also certified having completed the Welch Tennis Clay Court Maintenance Course. Coach Desi currently oversees maintenance of the Brian Piccolo Park Tennis Center facility and its 12 subsurface irrigated clay courts, and previously maintained 12 hydro courts clay courts at the Arthur Snyder North Flamingo Park Tennis Center for 15 years overseeing all aspects of facility maintenance where he was also the Tennis Director. Gonzales Austin - Assistant Head Tennis Professional Recreational Junior and Adult Programs: Mr. Austin is a founding member of our administration and a US Air Force Veteran who along with Carlos Casely will oversee all aspects of tennis program development and management. Coach Gonzo, a USPTR member, has been an integral part of our organization since its inception and holds a bachelor's degree in Networking and Telecommunications. Jeff Auberson - Assistant Head Tennis Professional High Performance Programs. Jeff is also our resident Social Media Expert and handles our online presence and marketing. He is a USPTA member in good standing and holds a bachelor's degree in Science/Mathematics and Computer Analysis. Casely Tennis Foundation will provide additional highly qualified staff as necessary and is open to incorporating current Flamingo Tennis Center staff that would like to join us as part of our organization. Page 45 of 945 MIA We use C4UUMMVE ourt reservation c softwore to manage our program Tennis Club Mariouer" platform that integrates Court Reservations, Tennis Lessons. Pro -Shop Sales, and Instructor Scheduling in one place Apple and Android compabble AM to book all court reservaffons and ckwes CAMomers access to all account Information, irK*xfft court reservations, class schedules and MV history Integratedbooldrig-copabilitles integrated to*= we Www.caselylenniscom 8 DANA REECE Weston. Fl. 33326 (786) 606-9810 - danamreece6i,gmail.com PROFESSIONAL SUMMARY Accomplished Real Estate Agent and Professional Manager skilled at client management, fulfillment, and satisfaction. Highly experienced in real properly management. staff oversight. Marketing and Guest Satisfaction. SKILLS • Guest Satisfaction • Proper Management • Staff Management • Traditional and Online Maketing WORK HISTORY 2022 to Current Program )tanager Casely Tennis Foundation, Inc. - Pembroke Pines, FL • Manage all aspects ofthc tennis program at Brian Piccolo and Maxwell locations including marketing, online systems management and office design. 1112017 to Current Real Estate Agent Charles Rutenberg Realty - Weston, FL • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations. • Communicated with clients to understand properly nods and prefercncLi. • Maintained connections with clients to encourage repeat business and referral.. • Negotiated, facilitated and managed real estate transactions. 012017 to 012022 Tennis Instructor Kids Self Weston. FL • Explained and demonstrated basic tennis techniques to team members. • Couched established tennis players in advanced game techniques and competition strategics. • Taught proper physical conditioning for maximum endurance, health and safety. a Expanded professional knowiedgc and expertise through annual coaches clinic participation. Page 47 of 945 012012 to 04 *2014 Guest Services Manager Shearwater Resort - Saba. Dutch Caribbean • Reviewed upcoming events and planned far expected challenges. a Maintained high employee satisfaction and performance with hands-on and collaborative style. • Set and managed policies for concierge services and guest relations. • Developed and implemented strategies to improve guest experiences and build. loyalty. 012005 to 01 2012 General Manager Rainforest Ecolodge Hotel - Saba, Dutch Caribbean • Managed budget implementations, employee reviews, training. schedules and contract negotiations. • Developed and maintained relationships w kh customers and suppliers through account development. • Maximized elAciency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systoms. • Implemented operational strategies and ctTLctively built customer and employee loyalty. 01 2002 to 01 2004 Paralegal Sam Hochberg & Associates - Portland, OR • Conducted detailed client intakes and entered information into company database. • Conferred with clients and other involved panics to gather and track case information. •Assisted counsel in preparing answers, providing documentation and information for discovery rcqucst. • Prepared legal briefs, motion: and pleadings. EDUCATION 2016 Gold Coast Real Estate Education, Florida Real Estate license. Tamarac. FL 062002 .Associate of Arts: Interior Design Portland Academy of Interior Design - Portland, OR 05 1997 BHA: Business Administration University of Iowa - Iowa City, LA Angie Torres 3581 Allis Cir N, Unit 3305 • Hu lab. FL 33018 • 105-a124019 • sngie tone._ 931.hotmeil.com Skilis & Qualifications • USPTR member • Experience coaching tennis and fitness players of all ages • Fluent in Spanish and English • Strong interpersonal• communication and motivational skills • Experienced manager ofstaffand organizational information Computer Skills: Microsoft Word, Excel. Power Point Work Experience Caidy Tennis Foundation, Inc. Hotl-vw od,, F1, 0171ce,slanager and Tennis Coach Current September 2020- • Oversee general management of the pro shop and outdoor tennis areas to maintain established cleanliness standards • Greet and welcome members and guests as they enter the tennis shop Assist members with retail sales- court reservations and scheduling of lessons both in person and on the phone. Aaswcrphone calls • Communicate regularly with court maintenance team regarding the conditions of the tennis courts. Assist in monitoring facility to ensure safety of Members and Guests. Maintain cleanliness ofwork area. Stock and replenish retail items & drinking items as needed Work alongside Director with plans to activate memberships drives and park procedures • Collects fees and charges for all the tennis related activities • Assist with inventory on monthlv basis • Administers and enforces tcanis policies and procedures • Coordinates leagues events • Organized UTR money tournaments • Notify supervisor of Member Guest complaints at the time they occur in order to rectify any complaints as soon as possible friendly and efficient manner. • Planned, organized, and conducted practice sessions • Focus on technical development for younger players along with tactical training to prepare for competition • Instructed adults in sports rules, game strategies, and performance principles Callas Tennis Academy Aventura, FL Part -Time Tennis Coach June 2020-.August 2020 Planned, organized, and conducted practice sessions for summer campers Focus on technical development for younger players while having No during summer camp Page 48 of 945 Florida National Unh•entty Hialealt,FL Asvistunt Tenn& Couch August 2019-December 2020 • Planned, organized. and conducted Icnnis s. -.Wons, training semiom and fitness programs for W'omen's and Men's Tennis Team Coach college tennis player during home and away matches to accomplish better results for the team • SontL organized, and maintained ollice records accurately Updated existing records and added new• records North River Shore Tennis Club Pon Saint Lucie, R Full Time Tennis PnYruiowl February 2018-June 2018 Planned, organized, and conducted practice sessions. Focus on technical development for younger players Adjusted coaching techniques band of the strengths and weaknesses of athletes to maximize potential Instructed adults in spans rules. game strategies, and performance principles Clubmed Academies Port Saint Lucie, FL Full Time Tennis Prnfemiuwt June 2016- November 2017 • Planned, organized, and conducted tennis sessions, training sessions, and timers programs • Focus on technical duvclopment for yuungurplayers along with tactical training to prepare for competition • Worked on development plans, periodization and preparation for tourrument level players • Adjusted coaching techniques based on the strengths and weaknesses of athletes to maximize potential • ITF•USTA traveling coach Highlights Cameron University Women's Tennis Team • Ranked I Sth nationally as a tear in Division 11 • Central Region 2 title • Lone Stan Conference Championship title Lone Start Conference tide in regular season • Ranked 23th nationally in doubles • ITA all American scholar athlete • LSC player ofthe week (twice) • 1TA regional semifinal • ITA all academic teams • All-coN'erence singles • LSC newcomer ofthe yew Education Florida National University Hialeah, Florida 2018-2020 MBA: Marketing Cameron University Lawton, Oklahoma 2013-2016 BBA: Busing Management than s LiW GPA: 3.5 Oklahoma Christian University Edmond. Oklahoma 2012-2013 DESI PIERRE USPTA & USTA CERTIFIED TENNIS PROFESIONAL Core Competencies General Management Marketing and Promotional Management Crisis Management Experience 4/2010-8/2016 Judge Arthur Snyder Tennis Facility — City of N. Flamingo Park Facility Manager/ Tennis Director/ Program Coordinator Key Contributions Management and operation of 18 clay -tennis court, 6 racquetball courts. Marketed, managed, and implemented USA tennis junior and adult programs, league, USTA tournaments, multicultural programs, and corporate events. Employed and professional supervision of eight (8) staff members. Responsible for budgeting, payroll, city required accounting revenue receipts and guaranteed monthly payment to the city. Supervised and managed maintenance of 12 Hydrogrid clay, 6 hard courts, pro shop, lockers and showers, general facility, and grounds upkeep. Responsible for sales of tennis and racquetball memberships, and court usage through a variety of creative marketing, and coordinating active events. - Responsible in keeping pro shop stocked with up-to-date tennis merchandise, eyewear, show wear, accessories, and food and beverage concession. Organized, marketed, promoted, and implemented junior and adult programs, events, USPTA professional tournaments, and NJTL inner city programs. 9/95 to 8/2008 Sheraton Bal Harbour Resort Tennis Director/ Event Coordinator Key Contributions - Responsible for promoting tennis activities, such as lessons, clinics, summer camps, clinics, tennis functions, corporate tournament, etc. to resort guests, conventions, spa members, and local clientele. - Manage pro shop, sales, and inventory - Supervise and manage staff. - Responsible in keeping pro shop stocked with up-to-date tennis merchandise, eyewear, show wear, accessories, and food and beverage concession. - Developed innovative approaches that were held as the model standard for meeting resort goals. 1/97 to g/19 Founders Park -City of Aventura Director of Tennis Key Contributions Create, organize, and promote tennis programs and events for the community. Supervise and manage staff run and successful Quick Start and junior program. Tennis program and private lessons. Education and Credentials USPTA P1 Certified and Insured. - Coach, Archbishop Curley High School finished #1 in division - Coach, MAST Academy Tennis Team (1995-1999) - Associate of Arts, Miami Dade Community College. - Coached nationally ranked and ATP players. - Former ATP touring pro. Played Bundesliga Professional Team Tennis in Germany 1990 Fluent in Creole, Spanish, French and English Page 49 of 945 11 - Gonzales Austin SUMMARY C, I EXPERIENCE United States Air Force February 28, 1979 - February 26, 1983 Special Forces E4 Serqeont Para Rescue EDUCATION AND TRAINING USPTR member Bachelor of Arts in Computer Networking And Telecommunications, University of Buflolo. Buffalo NY January 1979 ova-gov 11r, An of"Clat webstte of the United States government I k. , , .,. hr"', V." I. — Profile men ------ . .. ...... Military iX1LfC:113rZ1MatiCO3M Period of sox -vice United States Air Force February 28, 1979 February 26, 1983 Page 50 of 945 12 Jeff Auberson DIRECTOR -ENTREPRENEUR I PROFESSIONAL EXPERIENCES jeff.a@xenitis 16.com + 1 305 979 4662 LANGUAGES French : Mother tongue English : C2 Spanish : C2 PRO TRAINING 2022 USPTA Certified 2022 CPR Certification 2017 SLIP Training 2015 Sales Forces CRM 2014 Top Grading & Competency Interview 2006 Project Manager IPMA For more than 20 years, business leaders have trusted me to I lead their business development and manage their sales teams ' Assistant head pro -High Performance to reach significant growth. My experiences as an Owner, Programs director/facility manager & sales manager have allowed me to I Casel tennis Academy y y @ Brian piccolo Tennis, acquire strong knowledge and methodologies to develop my ' hollywood, FLORIDA career in entrepreneurship in any field. 06.01.2021 — to date EDUCATION BS Mathematics & Computer Analysis Spring College, AL 2002 International Baccalaureate EIG, Switzerland 1996 DIVERS Business Owner XENITIS USA INC, Hallandale Beach, Florida 01.2022-to date Page 51 of 945 Tennis Advisory Board EDGE INTERNATIONAL Nassau, Bahamas 01.2018-to date Director/Co-founder TIMITI USA Inc, Miami, Florida & Geneva, Switzerland 0 1. 11.2019 — to date It TIMITI Director/ Co-founder TunedWord Ltd, Dublin, Ireland 4.01.2017 — 31.08.2019 Managing center Director & Sales manager Swiss Educational Programs SA, Geneva, Switzerland 13 14.02.2011 — 30.09.2016 13 . 2.3 QUALIFICATIONS OF HEAD TEACHING PROFESSIONAL Carlos Casely — President, Director, and Head Teaching Professional: Providing the vision, direction, and standards for performance for our organization is Carlos Casely who holds current memberships and certifications with the USTA and USPTA. Carlos Casely is currently the Director of successful tennis programs at several prestigious tennis facilities among them the Brian Piccolo Tennis Center in Hollywood, Florida, the Paul J. Maxwell Park Tennis Center in Pembroke Pines, and the Vernon E. Hargray Youth Enrichment Center in the City of Miramar. Carlos Casely is experienced in all areas and levels of tennis. He has had success in competitive tennis, having been previously ranked among the top 10 players in the State of Florida, also as a coach and administrator, as he is currently the Head Tennis Coach for Men & Women at Atlantis University in Miami, and previously Head Tennis Coach at Florida International University, where he was also the Director of Tennis and Facility Manager. Mr. Casely has also successfully coached at the international and professional level at USTA and International Tennis Federation tournaments guiding top level juniors and professional players, as well as in the private sector, previously being Director of the Rick Macci Tennis Academy, one of the most awarded tennis academies in the United States and the world. In 1997 Mr. Casely created the premier global platform for junior competition in the world, the Casely International Championships, an event which attracts over 800 participants, parents, and coaches from all 50 US states and territories and over 70 countries from around the world, with a potential impact of approximately 2 million dollars in revenues to Miami Beach local businesses. This world class event, held in December of each year since 1997, is hosted across several South Florida tennis facilities and if selected, Flamingo Park Tennis Center willbe recognized as the main site of the tournament. As with all tournaments, court usage will be carefully planned in order not to impact court availability and use by patrons. Carlos Casely is at heart an educator, having been part of the Miami Dade Public School System as a teacher who over 35 years has gained valuable experience as a in the classroom and tennis program and facility management to the benefit of our mentoring programs. Mr. Casely has been honored for leading our organization to record achievements in tennis lesson programming, tournament offerings, and tennis administration having previously been awarded by USTA as the tit Tennis Program in the State of Florida introducing new participants to tennis. ilr �Illi rl i unn '•P Carlos ashy %Ida Area 111 Nona Matt: ..-lords In:erMwlmi fr.m.dn yew• dndy h]mMwicr: MY- DWI: rnseklax„-ri Carlos asdy 61e ittar :4^':C After ise seasons am. lop asestam for me extremely successltl F!J women s :enms team. Carts Casely takes over be rens Tis season as Lead mall asoly 6la(Igrara iP educx:m oaxres NS desae -o heip young Mle Vann rams baifgrourds •each Ter h.105: polmoai or are oT to Mr. P.!eartrg ad guiding s%dent-dVeles Casely applies h:s 15 veal o' coachng eAw.-e lce LvVernkn:ed by h's Noreib(s degree r. pswtdogv earned a! 9onda .rlema:mdl Unnemly He was hmoredwlm die award of Outstandng Florida InMchir by the USTA in 1999 andnas been a cerlled imuc(ormlt he USPTA slice 1994 He has adensive;mar and poWwal ptapng and leaching experience s mdmlr diedan el grassroots lmns pograms al several Mimi -Me County Wiles including me RU Tennis Caro la beginners apt advanced playas �-- r i Casey vmo mall been`edh1hrMdved Mh rcmu,log and he bw'Mg of In Tree•lare deferdng sun Belt Confer m. marpmGddenPaiTesT`.raghhs[lmpeanddniahehasCawmadweran10densanae4rstudentsaaeprNCM�wssm:sdidaY:bsor Te Cast l0 veas Casdymas been successful on re aturea7mal Sage as weli where ne has coached playas to 38 ides al Tan Xnldr and prokwor a kewds He takes over a program mat arguably has been he best of he Golden Panthers atlesc pogam for le last severer yeas FIU women s pens is luee-Mies delendu Sun Bell Cmlerenca dia%a and has rtiade Se appearances m NCAA Tournament bay over helasl seem yeas Annua4 imted moV tte tup50 Rogams m l nahm byte htacdlegiaz Temks Assonaaon (ITA). FIU ended fans! season w1h an overall 19-5 read and a No 30 nahonat rantung 'Ian deeply hmmed lohave been selected to lead me of our most sUanssW brogans at Rmda Intenalmal Unwewryand would &e to hart Pele Gaim and A Bag for gmng me lie oppa"fobbdo m our wars as we cminue to smae V 21tnu'Amee born m me crourtand in me dasuoann' Page 52 of 945 14 CARLOS CASELY OBJECTIVE To continue to grow as an individual and professional while maintaining high ethical and professional standards providing quality and diverse tennis programs for all members of the community, utilizing the skills and knowledge acquired in over 30 years of managing tennis players, parents, coaches, staff, programs, and facilities in the public and private sectors. EDUCATION April 2007 Bachelor of Science in Psychology, Florida International University PROFESSIONAL EXPERIENCE 2021-Present Atlantis University - Miami, Florida - Head Tennis Coach * Manage all areas of the university's tennis program. Strong recruiter of student athletes via worldwide contacts developed from international tennis events I have been involved in over the past 25 years. * Responsible for all areas of student athlete well-being including academic progress, housing, nutrition, and athletics. Planning and conducting team practices. Experienced in clothing, equipment, and supplies ordering. Skilled match scheduler, travel coordinator, and game day coach. * Plan and conduct annual fundraising events. 1998-Present Casely Tennis Foundation, Ina - President * Lead non-profit organization that offers tennis lesson program development and facility management with the objective of serving the tennis needs of the community and identifying disadvantaged youth that can benefit from our mentoring both tennis and academic. 1997-Present Various Miami -Dade & Broward County facilities * Tennis Director in charge of lesson program development and facility management at Brian Piccolo Tennis Center, Maxwell Park Tennis Center, Miramar Youth Enrichment Center, Tropical Park, Ron Ehmann Park, and Tamiami Park, and Florida International University Tennis Center Page 53 of 945 Pro -shop operations offering a variety of merchandise and food items for sale. Operations included tennis lessons, summer camps and leagues for various age groups and skill levels. * Responsibilities included budgeting, facility maintenance, staff and inventory management, fundraising, community programs, advertising, media relations, budgeting/financial management, and legal requirements of managing the organization. 2003-2008 Florida International University -Head Tennis Coach * Manage all areas of the university's NCAA Division I Women s tennis program. Very strong recruiter of student athletes via worldwide contacts developed from international tennis events I have been involved in over the past twenty years. * Responsible for all areas of student athlete well-being including academic progress, housing, nutrition, and athletics. * Plan and conduct team practices. * Experienced in clothing, equipment, and supplies ordering. Skilled match scheduler, travel coordinator, and game day coach. * Plan and conduct FIU Women's Tennis annual fundraising events. PROFESSIONAL TRAINING & AWARDS *Three consecutive Sunbelt Conference Championships 2005, 2006, 2007 at Florida International University. * USTA & TTF tennis playing and coaching since 1980. * ATP & WTA professional tennis playing and coaching since 1980. * USTA Florida Section Outstanding Instructor award in 1999. * Certified by the United States Professional Tennis Association since 1985 * Director of Casely Tennis Programs Certified by the USTA. LANGUAGES Fluent in English & Spanish. PERSONAL I enjoy reading, music, fishing, and have a passion for the development of the individual. I bring high ethical and professional standards as well as a strong desire to help others succeed. 15 r!w lYm �T�{� �r�r� M1 w. 11. Wrn�6r.d tm+a Rt y� 1. I��..�.IOYOg4.��1R�iip0 �Or.� ,�yr�r.�r`er....yyr�r �T„rr�ti r_o� u.w.r rr.a.r r�rrrr.��rr,iryt� r+4rrr�. �-� �r.urtrr�rrr�Mrrr� ti�F �. r.r -_ -' firh �f�K United States Professional Tennis Association lbr.byae.am Casely Tennis Foundation, Inc. !r Wrdl.e Jt,gw.at.,.d.0 F. Moir& (. •. LWTA .o...A" cs*Wy d Corporate Member wFawv .ots,. VOW WovO Dec. 31, 2418 United States Professional Tennis Association Hereby =,Xa &N Carlos R. Casely ba o,nwlully cuop{elad J! mpd,amtn, 6d ding m ectmaive a.min.tim dte.ck-& plying odb..i k1h, --.y f tb. sting of Professional `f g - Memb-hv?4o. lU:l c*.erF„ t>ma Vtd1d through Dec. 31, 2019 Page 55 of gz United States Professional Tennis Association 11—b, .,tifi. th. Desi Pierre K.. —.fwly a,mpined all nWirtoxots. mldiap an ,w.— inatil"I'laachang. playing WW Vwi—kilh. —y fin, Ih,,A,g r Elite Professional 9,a. 14411 V Valld through Dec. 31,2018 PTR Gonzales Austin Level I - Certified Tennis Coach June 21, 2023 Da- -V/ Dan Santorum, CEO jT%r,,;#1 United States Professional Tennis Association Jean Francois Auberson Level I - Tennis Instructor LNSWWM& I Ad ll,r"",h 0.. 31. 1013 PTR Angie G. Torres Level I - Certified Tennis Coach August 31, 2022 -V/ 'D'— Sant.r.., CEO