LTC 022-2006 Atlantic Broadband Notification of a Cable Rate Increase
lD
MIAMI BEACH
OFFICE OF THE CITY MANAGER
NO. LTC # 022-2006
LETTER TO COMMISSION
TO: Mayor David Dermer and Members of the City Commission
FROM: Jorge M. Gonzalez, City Manager ~
DATE: January 25, 2006 0' U
SUBJECT:ATLANTIC BROADBAND NOTIFICATION OF A CABLE RATE
INCREASE
On January 25, 2006 the Administration received notice that Atlantic Broadband,
the City's cable provider, will be making changes to their products, prices, and
services effective March 1,2006.
Attached is the letter from Mr. Kevin Maguire, Vice President and General Manager,
Atlantic Broadband, explaining the price increases and their packages.
Underthe Federal Telecommunications Act of 1996, as amended, the Limited Basic
Service tier is the only tier of service that the City may regulate. The Limited Basic
Service will remain at $12.48 per month.
Oil-P
JMG\REP
c: Murray Dubbin, City Attorney
Tim Hemstreet, Assistant City Manager
Hilda Fernandez, Assistant City Manager
F:\CLER\CLER\FORMS\Atlantic Broadband cable rate increase March 2006.doc
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1681 Kennedy Causeway
North Bay Village. FL 33141
ATLANTIC
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broadband
January 20,2006
305.861.8069 PHONE
305.861.9047 FAX
Mr. Robert Parcher
City of Miami Beach
1700 Convention Center Dr.
Miami Beach, Fl. 3313 9
Dear Mr. Parcher;
As your full-service Digital Cable and High Speed Internet provider, Atlantic Broadband
is committed to keeping you informed about changes in our products, prices, and
services. As we enter the New Year, we want to advise you of the many improvements
we have already, and to inform you of what is planned for 2006.
We recognize that the primary concern of most cable subscribers is that of the system
quality and reliability. In 2005, we upgraded the infrastructure of our High Speed Internet
service to improve reliability and increase speed. We also continued to upgrade our plant
distribution network installing additional fiber optic nodes and back-up power supplies.
These improvements are providing enhanced digital picture quality and greater capacity
for advanced services to your constituents.
Of course, quality service requires a high level of customer care. Therefore, we continued
adjusting our staffing hours and levels to meet the dynamic needs of our customer base.
Customers can continue to reach an Atlantic Broadband representative twenty-four hours
a day, every day.
Our investments in South Florida are yielding big improvements and bringing exciting
new services to our customers here:
. During 2005, we introduced the most technologically advanced multi-
room Digital Video Recording service available today, giving our
customers the power to watch what they want, whenever they want, as
well as pause live TV and record two programs while watching a third on
multiple converters.
. We added two new programming services to our Value Basic Line-Up
(WGEN channel 11 and Azteca America channel 80).
. For HDTV customers, we have added five new HD channels: Cinemax.
HD, ESPN 2 HD, TNT HD, PBS HD, and WBFS - 33 UPB HD.
Our popular new channels, advanced services, improved customer care, and the
investments in our system and technology are all part of Atlantic Broadband's
commitment to providing the service our customers deserve and demand. But they also
www.atlantlcbb.com
represent major expenses for our company, and that is why we find it necessary to adjust
some of our prices effective March 1, 2006. The following is an outline of some of the
key features:
. With our most cost-conscious customers in mind, there will be no
increase in the price for Limited Basic Cable Service. The price for
this service will remain at $12.48 per month.
. The monthly fee for Value (Expanded) service will be adjusted
from $46.50 to $48.95 per month. This adjustment of $2.45
represents an increase of approximately 5%.
. Our optional monthly Premium Movie service fees will also be
adjusted as a result of increased programming costs. Customers
with 1 Premium (HBO, Cinemax, or Showtime) from $12.95 to
$14.95/mnth; 2 Premiums from $21.95 to $24.95/mnth; all 3
Premiums from $29.95 to $33.95/mnth.
. For the customers who receive the Value Service in conjunction
with Digital Service, their monthly fee will change from $63.45 to
$67.90. This will be the first increase on Atlantic Broadband
Digital Service in nearly two years. During this time, Digital
Services has been expanded to include great new channels such as
10 STARZ & ENCORE premium movie channels, NFL Network,
NBC Weather Plus, LOGO and additional PBS channels.
. Please note that these changes affect less than half of our
customers.
Of course, all affected subscribers will be provided with the details of all changes
this week. Copies of those notices are enclosed for your information.
All of us at Atlantic Broadband hope you join us in our enthusiasm for what has
been accomplished in the last year. Equally important, next year will bring
continued investment in your community, as well as a continuation of our efforts
to enhance and improve your broadband communications system. As always, I
welcome your comments and any questions you may have.
Sincerely,
~
Atlantic Broadb
Vice President & General Manager
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