Loading...
LTC 106-2006 Atlantic Broadband Interruption of Service ~ MIAMI BEACH OFFICE OF THE CITY MANAGER LTC # 106-2006 LETTER TO COMMISSION FROM: Mayor David Dermer and Members of the City Commission Jorge M. Gonzalez, City Manager \~ April 13, 2006 U Atlantic Broadband's Interruption of Service TO: DATE: SUBJECT: The attached letter from Atlantic Broadband notifies us of the company's plan to make permanent repairs to the cable plant which was damaged during Hurricane Wilma. This work is scheduled to take place on Wednesday morning, April 1 g, 2006, between the hours of 1 :00 a.m. and 6:00 a.m. Please note that Atlantic Broadband will be notifying its customers of this interruption of service. JMG:pw Attachment C: Executive Staff F:/cmgr/$alllltc-06/atlantic broadband repair work. doc , -'-- <:::> 0"\ :l:>a :0 '''0 rn :.1;:) ': . (') "''''.--,;, w f11 _:t,... - -... C") ::1: < c:) "11 C;>iJ rn -;~i CJ W c) -...J p, A.. ATLANTIC 1681 Kennedy Causeway North Bay Village. FL 33141 broadband Via Certified Mail 305.861.8069 PHONE Aprill0tli~WW&47 FAX Mr. Jorge Gonzalez City Manager City of Miami Beach 1700 Convention Center Drive Miami Beach, Fl. 33139 Dear Mr. Gonzalez: As your community's full-service digital video and high speed Internet provider, Atlantic Broadband is committed to keeping you informed of activities and projects regarding any planned interruption of services affecting residents of Miami Beach. This letter is to notify you that on Wednesday morning, April 19th between the hours of 1 :00 am and 6:00 am, Atlantic Broadband will make permanent repairs to cable plant that was damaged during Hurricane Wilma. While these repairs are being made, Atlantic Broadband services will be periodically interrupted in the areas between 41 st Street and South Pointe Drive. Attached is a map depicting the affected areas of our system where customers will experience periodic interruptions during the repair work. Atlantic Broadband has coordinated and taken all the appropriate measures to inform our customers in the following manner: . Via E-Mail . Billing Statement Messages . ARU message on our telephone system during the morning of the project -- -- --- _.-".- We apologize for the unavoidable interruption of service, and we will work quickly and efficiently to keep interruption to a minimum. We anticipate service to be fully restored by 6:00 am. As always, I am available to answer any of your questions or address any concerns regarding this project. Sincerely, ~ 'I/.:;in M Atlantic Bro band Vice President and General Manager 305-861-8069 ext. 3100 305-525-7095 C' ,~ ~~~ I -c; ! -.' i ! r-..) = = <:::n ::;... v ;:0 ::0 m (") \"- N l"'/i :s: - .. :; -'l I.D www.atlantlcbb.com ./ ..,..........-~\ \.:..- 'e.l~ . ~~~ L I I..' , " ., AREAS AFFECTED BY FIBER SPLICING I CUT-OVER Nodes Affected: 55 62 65b 159 58 63b 68 259 56 63 66 165 57 63a 67 166 59 64 75 265 60 65 85 61 65a 86