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089-2000 LTC CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 http:\\ci.miami-beach.fl.us 89-2000 L.T.C. No. LETTER TO COMMISSION April 27, 2000 TO: Mayor Neisen O. Kasdin and Members of the City Commission FROM: Lawrence A. Levy~ City Manager SUBJECT: HUMAN RESOURCES 1999 YEAR-END REPORT Attached hereto please find the Human Resources 1999 Year-End Report. Please call or e-mail me if you have any questions regarding this Report. LAL:ptw Attachment f:1 cmgr/$alllltc-OO/hrreport. 99 CITY OF MIAMI BEACH March 31, 2000 TO: Lawrence A. Levy City Manager FROM: Mary Greenwood Executive Ass~ity Manager T. C. AdderlY\jy ~/?Jflao Human Resources Director SUBJECT: HUMAN RESOURCES' 1999 YEAR-END REPORT The City is known for its commitment: "To strike a balance in serving our two publics: our residents and our visitors". In line with that thinking, the Human Resources Department is known for our commitment: "To strike a balance in serving our two customers: "Our employees and our applicants". We find ways to be responsive to the needs of both. The attached charts show the success and progress of the Department. DEPARTMENT MISSION To locate and hire the most qualified applicants, while serving the total needs of all employees. Some of Human Resources' 1999 major accomplishments and productive actions are (as of December 31, 1999, unless otherwise stated): ~ Hiring: 301 people were hired (Attachment 1) WHITE 27.91 % AFRICAN-AMERICAN 24.92% HISPANIC 45.51 % OTHER MINORITIES 1.66% FEMALE 30.56% 1 ~ Promotions: 107 employees were promoted in 1999. Promotions were awarded at all levels (Attachment 5). OFFICIALS & MANAGERS 10.28% PROFESSIONALS 14.95% TECHNICIANS 14.95% PARA-PROFESSIONALS 10.28% ADMINISTRATIVE 14.95% PROTECTIVE SERVICES 3.75% SKILLED CRAFTS 19.63% SERVICE & MAINTENANCE 11.21 % ~ Conducted 35 written tests, 3 performance tests, 21 typing tests, 1 behavioral assessment test, and 11 physical ability tests. ~ 1,100 applicants were given a written test, 379 applicants were given a performance test, and 383 applicants were given a typing test. ~ Conducted Florida Certified Police Officer Physical Ability Test for 101 applicants and Behavioral Assessment Test for 94 applicants. ~ Hired 33 Police Officers in 1999. ~ Hired 24 Certified Firefighters in 1999. 2 ~ Improved the diversity of hiring at all levels of employment. 1999 MINORITY HIRES REPRESENTED 14.28% 66.67% 85.72% 66.67% 82.22% 61.00% 95.24% 95.03% Officials/Managers Professionals Technical Para-Professional Administrative - Support Protective Services Skilled Crafts Service / Maintenance Females Represented 14.28% 66.66% 0% 46.97% 71.11 % 16.00% 0% 9.30% ~ Developed, administered and validated the promotional examinations for Lieutenant and Sergeant of Police. 36 applied for Lieutenant, and 68 applied for Sergeant. ~ Participated in 7 Job and Career Fairs - 1,086 people requested information. 197 applications/resumes and 153 notification cards were accepted. ~ Maintained a paperless process for Requests to Fill Vacancies, hires and promotions. ~ Assured a 1 week turn-around for letters to applicants after close date. ~ Eliminated provisional positions for all classifications. ~ Responded to fifteen (15) EEOC charges (Attachment 11). ~ Generated more timely (within 24 hours) hiring referral, transfer and promotional lists. 83.5% of all positions have a list within 24 hours or less (Attachment 18). ~ Maintained and updated all job descriptions. ~ Processed 31 suspension requests and 19 termination requests. Set up and conducted 2 hearings of appeal before the Personnel Board (Attachment 17). 3 ~ To improve our applicant response time and the number of applications received, we continued to advertise in several newspapers as well as utilized a special mailing list (Attachment 12). This year, 75 agencies received our job information by fax instead of U.S. Mail, reducing cost and saving distribution time. We began utilizing the City Internet and TV. 20 for posting of openings. A flyer was also developed for community use to assist in the recruitment of difficult to fill positions. ~ Conducted the Fifth Annual Manpower Planning sessions with departments to track openings to expedite the hiring process. During the Manpower Planning sessions, Human Resources surveyed all departments about our services. Survey results of all City Departments indicated that: 82% had sufficient qualified applicants to fill vacancies; 92.3% rated interviewing and hiring directions as very good to excellent; 82.2% rated H.R. response to questions during the recruitment and employment process as very good to excellent; 85.8% rated the helpfulness of the recruitment staff as very good to excellent; 91.7% rated the promptness with which their vacancy was advertised as very good to excellent; 100% rated the quality of instructions and advice relative to the interview process as very good to excellent; 88.9% rated the response to questions regarding absenteeism and leave requests as very good to excellent; and 95.6% rated the helpfulness of the compensation/records section as very good to excellent. ~ Maintained the new job audit process forms for reclassification and new classification requests. Conducted 39 job audits. Reduced the turnaround time of the audit process to an average response time of 14 calendar days (Attachment 15). ~ Created 11 new classifications, as requested by Department Heads. ~ Conducted a classification and compensation survey with 10 organizations and municipalities in order to monitor the City's pay grades. This study helps us maintain an accurate and equitable system. 4 · Maintained a faster and improved background process for all new hire and promotional classifications. Backgrounds are conducted in-house with on-line systems creating savings to the City while obtaining more thorough background history. · Improved the promotional background process by assigning profiles to all classifications. ~ Added FBI fingerprinting checks as part of the background process for all positions dealing with children. ~ Hosted two (2) students from Germany for a summer internship. ~ Improved and maintained a wide range of training programs to assist employees in excelling in their current positions and in preparing for future opportunities. 1,305 employees were trained in 111 training sessions (Attachments 9 & 10). COURSE Diversity Selection Interviewing Performance Management Orientation City Tours for New Employees Employee Policy Review Supervisory Skills Executive Training and Retreat Reasonable SuspicionNiolence Stress Management Quality Customer Service ADA Programs & Services I ntro to PC Windows 95/0ffice 97 Brown Bag Lunches Constructive Discipline Technical Systems Training (PW, IT, Code Compliance) Verbal Judo (Parking Dept.) Employee Relations (Parking Dept.) TOTALS SESSIONS 5 7 5 14 4 5 1 2 2 1 3 6 4 5 5 4 33 2 3 111 EMPLOYEES 126 45 23 150 50 44 13 72 10 22 37 39 24 79 79 27 398 34 33 1,305 ~ Organized the Annual Special Awards and Employee Recognition Celebration on January 8, 1999, for over 150 employees. 5 ~ Continued the Brown Bag Lunch Series for employees to meet, learn and interact with City Management. A leadership program was conducted 4 times. ~ Organized the City Picnic for over 500 employees and their families. ~ Conducted 2 Blood Drives. Collected a total of 75 pints of blood: 46 pints in March and 29 pints in October. ~ Conducted Special Employee Relations Training for Parking Department supervisors and employees. ~ Coordinated employee weight control program for 25 employees. ~ Coordinated employee "after work" exercise program twice a week. ~ Supervised 13 Light Duty employees for 587 person-days. ~ Processed 117 applications for Tuition Assistance for employees. ~ Processed 75 Family Medical Leave requests. ~ Certified 26 payrolls, verifying new hires, terminations and pay changes for a total of 1,630 employees. ~ Maintained the system to enter salary changes for employees. The process involves less manual input reducing the chances for human error. ~ Maintained the system to track the overall score received on performance evaluations. This system simplifies ensuring the accuracy of employees' increases. ~ Continued to inform employees of their options in choosing a retirement plan. Pension benefits were explained to 32 unclassified employees and 100 classified employees. ~ Processed Deferred Compensation changes for 560 employees. ~ Conducted exit interviews with 254 employees. The exit interview process was improved. The departments are being informed, via cc-mail, when an employee comes to Human Resources for an exit interview, and Human Resources requests that the department informs us when all City property has been returned. ~ Maintained the on-line personnel history, eliminating the need for manually posting cards to record changes and Performance Evaluations. 6 · Continued the processing of data on-line, making data more accessible to departments. This action has decreased the number of telephone calls and walk-in inquiries to Human Resources because the departments are able to give the information to the employees. · Implemented and calculated, with the assistance of the Information Technology Department, union increases for CWA, AFSCME, FOPand IAFF. Unclassified and Others also received an increase. · Coordinated, with Information Technology and the Finance Department, the implementation of new Payroll/Human Resources software and assisted in the conversion of the old system to the new Cyborg System. · Implemented Attendance Bonus for employees with perfect attendance, and Skill pay supplement in accordance with the AFSCME Union Contract. · Created new pay tables and compensation plan for the new GSA Union. The maximum salaries were updated for all Hendricks' classifications. SUMMARY The City of Miami Beach continues to make advancements in the areas of employment, compensation, diversity and training. The Human Resources Department welcomes new ideas and opportunities to improve the overall service. We believe listening to ideas, planning and taking action, when appropriate, will improve City-wide performance. The Human Resources Department continues an aggressive approach in meeting its mission and challenges to increase diversity, reduce the hiring process time, develop employees, improve employee morale and improve the City's financial health. For additional information and more details, see the attached Human Resources Department charts. TCAph cc: Christina Cuervo, Assistant City Manager Mayra Diaz Buttacavoli, Assistant City Manager Janet Gavarrete, Assistant City Manager Matthew Schwartz, Assistant City Manager Ronnie Singer, Executive Assistant to the City Manager 7 CITY OF MIAMI BEACH Human Resources De t. CITY OF MIAMI BEACH Hires i ! I' I 1992 1993 1994 1995 1996 1997 1998 1999 White 29 84 86 151 92 67 58 84 Black 18 44 84 117 121 85 49 75 Hispanic 13 71 130 122 104 122 96 137 Other 3 2 4 5 7 2 5 Total 60 202 302 394 322 281 206 301 BLACK 24.3% BLACK 24.9% OTHER 1.7% OTHER 1.0% HISPANIC 46.6% HISPANIC 45.5% 1998 1999 DEV. 04106/94 REV. 02102100 1 CITY OF MIAMI BEACH HIRES BY OCCUPATION CODES DECEMBER 1999 NUMERIC & PERCENTAGES I C: Female White Black . Hispanic Asian Amer. Indian Tota 14.28 85.72 14.28 Ottic ials/Mg rs 1 6 1 7 66.66 33.33 16.67 __ __.._ +_ n_ _.. _..____ _____ ..__ I 41.67 8.33 Professionals 8 4 2 5 1 12 14.28 85.72 Technicians 1 6 7 46.97 33.33 19.70 46.97 ParaProfes'ls 31 22 13 31 66 __ . . _____+_...__n_ _________ 71.11 17.78 28.89 46.67 6.66 Admin Support 32 8 13 21 3 _ _ ____._u_._.____~ u_ _______________ 16.00 39.00 9.00 51.00 1.00 Protective Svcs 16 39 9 51 1 45 100 4.76 42.86 52.38 Skilled Crafts 1 9 11 21 9.30 6.97 65.12 29.91 Service & Maint. 4 3 , 28 12 43 ~_.__._. -.- ----------------- _______. ..______n____ __ - - -------------, TOTALS 92 84 75 137 5 0 301 Dev. 07/25/94 Rev. 01/24/00 z 500 400 300 200 100 o ~~~_~onth~y__ _1_993 _~_ontt11y 1994 Monthly _....---_.._----~.._--_..._. 1~~5_Mont~!y _ ]_~96_ M()r1!.hiy 1997 Monthly 1998~onthly 1999 Monthly 1992 Cumulative ___ . ...On ___..__________....._.. 1993 Cumulative --------------'-'-0-"'....__..._- 1994 Cumulative 1995 Cumulative -f99-ci Cumulative __ ..u___________.,________. ..__ 1997 Cumulative -~-'-'",_,_--- ----,-- 1998 Cumulative .._ ______un "'_ _ ____non __ ____ 1999 Cumulative CITY OF MIAMI BEACH I!I I!I . . .- I!I . . . . JAN 7 2 31 40 27 24 12 13 7 2 31 40 27 24 12 13 FEB 5 9 33 44 63 9 14 3 12 11 64 84 90 33 26 .- ------------- 16 HIRES 1992 - 1999 . . MAR 11 5 10 50 22 22 43 32 23 16 74 134 112 55 69 48 APR 2 10 10 21 23 47 48 28 25 26 84 155 135 102 117 - --i6-- " OJ~~ . . . . ,\99'0 --1993 .- 1992 MAY 3 20 22 37 63 47 13 60 28 46 106 192 197 162 130 136 JUN 15 38 74 71 34 37 13 51 43 84 180 263 231 199 143 -11313-- AUG SEP OCT NOV DEC o 2 1 8 2 19 8 37 8 34 15 19 37 16 22 11 13 23 30 25 13 11 16 19 16 12 7 13 9 9 10 9 13 11 8 20 30 10 1 8 15 47 49 50 58 60 115 123 160 168 202 208 227 264 280 302 __ _________T'______._____. 292 303 316 339 369 394 24T~260-----2i1--287- --306- 322 - __ ..___ ____,_.__.______. __________...______ ___ _n_ ______________". __. .._______ 231 243 250 263 272 281 ___ ______ ._u._~____ ___ ,___ _"____' .._u 155 165 174 187 198 206 208 --22-8----258~ -268---286 301 JUL 4 12 13 29 16 32 12 20 47 96 193 Monthly Average 5.0 16:8 n 25.r --32:8 -26.8-- --23:4- 17.2 -25T DEV. 07/05/93 REV. 01/20/00 3 CITY OF MIAMI BEACH Promotions 1992 1993 1994 .1995 1996 1997 1998 1999 White 7 54 102 56 54 21 29 26 Black 5 30 58 24 32 26 20 35 Hispanic 3 31 56 33 41 25 38 45 Other 1 1 4 1 1 Total 15 116 216 113 128 76 88 107 WHITE 33.0% BLACK 22.7% BLACK 32.7% OTHER 1.1% . OTHER 0.9% HISPANIC 43.2% HISPANIC 42.1% 1998 1999 DEV. 07/25/94 REV. 02115/00 4- CITY OF MIAMI BEACH PROMOTIONS BY OCCUPATION CODES DECEMBER 1999 NUMERIC & PERCENTAGES Female White Black Hispanic Asian Amer. Indian Total 18.2 54.55 45.45 0.00 Officials/Mgrs 2 6 5 0 11 12.5 50.00 18.75 31.25 Professionals 2 8 3 5 16 6.25 31.25 25.00 43.75 Technicians 1 5 4 7 16 36.36 36.37 63.63 ParaProfes'ls 4 4 7 11 87.50 6.25 43.75 0.00 50.00 Admin Support 14 1 8 7 16 25.00 0.00 75.00 25.00 Protective Svcs 1 3 1 4 --.- -..----- 4.76 9.52 57.14 33.34 Skilled Crafts 1 2 12 7 21 Service & Maint. 41.7 5 50.0 8.3 6 1 12 TOTALS 25 26 35 45 1 o 107 Rev. 01/05/00 F:\huma... hirpro99.pre 5 CITY OF MIAMI BEACH JOB CHANGE ACTIVITY 1992 - 1999 600 pjb< "os " n..~ .~, C!l-J . iii: 500 . " ~o}o ,,~~~ 100 -, , . 400 . :) --'\991- "C!lC>.J~ --- - .~-~-- -- ---(?IT . . .J 300 n,&- 1998 . 200 .-- . ,\99'l J o JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Monthly 1992 Monthly 14 14 15 14 14 14 14 14 15 14 13 15 Average ___'_m. __.~_._._.." ._.. 1 ~93!,!on_t~1y n iJ 3 15 8 13 30 54 35 36 15 59 32 44 1994!-'1()~~~ly iJ 45 42 28 25 65 92 31 35 36 62 42 40 ~9~~00r1thly . 53 54 61 29 48 88 44 19 24 31 40 37 1~96 M_o.n_thl~ . 32 78 42 31 74 39 26 36 24 28 40 23 199~1It1()':I'-hIX . 28 16 30 52 67 57 49 17 21 19 13 18 1998 Monthly iJ 16 23 49 62 22 25 15 20 14 20 17 14 19~~lIt1on~~li iJ 16 11---scf 46 71 60 33 38 41 23 28 29 1992 Cumulative 14 28 43 57 71 85 99 113 128-----142- 155 170 --1,n--- ______..u_ _ .',__________________ __ __.____...._. __..___ _____~__ 1993 Cumulative 3 18 26 39 69 123 158 194 209 268 300 344 28.7 1994Cumuiative 45 87 115 140- n2()5~--297 328~--363-~--399--.--461- 503--543 45:3-- 1995Cumulative. 53 107 168 197245-. --333 377 396---42Cj-. -451- 491 528 --44~(J-- 1996ClJmuja!ive - 3T--- - 110152 -.-- 183 ---'37- - i96 ---322 ---358- -382-" -416-- 450 473 ----3'3)r- '1' 997-Cumufiitlve 28 --44---.-------7~f---+- f2-6---~.'-193 250 -----299---~----316--.-337-.-. 356 ------'---369--~--.-387.- -----32.3-- 1995-CumUliilive--::':---1-6--- --39 -----88--150--~--'fnT-197-.-r--i12--~2T~-23~-256---;--2-73- --287- -23:9-- T99~fCumulative -~:--16-----2T--77--r-~123-+-193 -~54-- 287 325366-~389i-- 417 -446- ---3r.r- Numbers Reflect All Job Chanqe Activity: Hires, Promotions, Transfers, etc. DEV. 07/05/93 REV. 01/20/00 6 CITY OF MIAMI BEACH WORKFORCE PROFILE NUMERIC and PERCENTAGE OTHER HISPANIC BLACK WHITE TOTAL FEMALE 0.01 0.11 0.22 0.67 0.21 1984 11 177 340 1,046 1,574 334 0.01 0.12 0.21 0.66 0.22 1985 8 189 328 1,014 1,539 345 0 0.13 0.22 0.65 0.15 1986 6 185 324 966 1,481 221 0.01 0.15 0.21 0.64 0.23 1987 13 254 355 1,103 1,725 393 0.01 0.15 0.21 0.63 0.24 1988 8 232 324 979 1 ,543 364 0.01 0.17 0.19 0.63 0.23 1989 9 271 304 1,013 1,597 373 0 0.18 0.18 0.63 0.23 1990 6 276 278 954 1,514 351 0.01 0.20 0.16 0.63 0.24 1991 6 277 222 850 1,355 325 0.02 0.20 0.17 0.63 0.24 1992 7 271 224 846 1 ,348 327 0.01 0.23 0.17 0.60 0.25 1993 9 295 215 779 1,298 324 0.02 0.28 0.19 0.52 0.26 1994 21 396 264 745 1 ,426 370 0.02 0.30 0.22 0.47 0.28 1995 23 449 321 694 1,487 409 0.02 0.31 0.21 0.45 0.27 1996 31 518 351 749 1,649 439 0.02 0.33 0.22 0.44 0.27 1997 27 536 355 718 1,636 435 0.02 0.34 0.21 0.44 0.27 1998 28 537 326 694 1,585 422 0.02 0.35 0.21 0.42 0.27 1999 34 573 339 685 1,631 433 Rev. 03/27/00 F:\huma... hirepro2.pre 7 CITY OF MIAMI BEACH Applications & Resumes Received 8,000 6 000 ~--~._~-~~-~ ----.-- , 4,000 2,000 o 1995 Application i99....EP...o....'ICe. 9. r1ly.:ct 1996 Applicalions.: r~H%%j:~:;6~S~. 1991fPollceOnly D~.. 1998FireO",y. .i 1999 APplicatlonSfl! 1999PoITce-OnlY . JAN 956 FEB 410 MAR APR 752 172 977 292 402 550 420 176 . ,.,725 890 252 MAY 594 JUN 330 .-.. ~2,919 371-_n_~574~m- n 646 378 . -311--~- - 582 385 ---.118-~'- 578-~ JUL 142 AUG 228 SEP 364 OCT 77 NOV 388 DEC 426 o 7,758 581 .553 412- ... 501 465 300 555 466 423 625 531 560 332~-- 58 ----187 n --.. -~69 - __-353n~-4,37C. 310 .. 317 65 ~243n.- 8,198 366 490 2,709 542 . -~--130- -0- . 181 . 637 430 202 .369 "'-191 165 4,845 SEP 632 13.0% AUG 637 13.1% JUL 181 3.7% JUN 130 2.7% OCT 369 7.6% MAY 542 11.2% NOV 191 3.9% DEC 165 3.4% APR 252 5.2% JAN 366 7.6% FEB 490 10.1% MAR 890 18.4% 1999 Applications Rev. 01/20/00 8 2,000 1,500 1,000 500 o 1992 D 1993 D 1994 D 1995 D 1996 II 1997 D 1~~? 8__ -_ 1999 II, 585 CITY OF MIAMI BEACH Human Resources Diversity Training Affirmative Action Training Performance Evaluation Performance Mgt. Program Computer Classes Orientation City Tour Sexual Harassment Customer Service EAP Review Brown Bag Lunch Supervisor Skills ADA Self Defense Seminar IVR Training Letter Bomb Seminar Recycling Employee Training 1,715 688 1993 MAJOR ADDITIOIII: Enectiv8 Interviewlrl9 1,786 1998 MAJOR ADDITION: Participants 585 688 1 ,253 1,380 1,715 1,596 -- ~ --- 1,786 - --~ ------------- ---------- ..-- - ---. ~~_..~-- 1,305 Rev. 01/24/00 [Tel 9 200 150 126 150 Employee Training 1999 Participants Per Course 175 121 100 50 o 79 I 14A.. . I 34 I I 52 ::37-39. 79 ~~Q)~5~~Q)~n~jW~~~~m~~~EQ)~(j)+~~W~CCLUZ9~(j)zro~e~ '-._~;o ~c'-~~Q)'-=Q)~'-o~ ; ~~~~Q) ~~= Q)m-~ ~ ~ CL ro I- (j) W ~ .~ U (j) .;:: <: a. U w .~ 0 0 en .;:: I- I- U (j) -l E 0 ~ 0 0 0 Z 5 ' ~2 c~~~-l~>~O~'~Ew~~~~~~@~Q)~~~_mCLI-~~u~ o~ 8u~~~a.ug~~o~~I-~~o~ffi~g5~~E~~~~mr~~ .5 en a: E '~Ci5 en 0) e .g -l 0 m CL U 0:: 6: Z , - ~ W ~ ~ ro > ~ 8~~w ~CL~ ~ ~~81- ~CL ~ Cl.. ~ Q) 0 ~~o:: 0 CLI CL -l (j) ~ (j)CL ~ Cl.. ~ ~ DECEMBER. 1999 20 15 10 5 o 14 7 ~~CL5~~>n~j 'w .~ ~ ; 0 Q) 0::: c 'u ~ ~~CLrol-(j)W~=u Q) Q) C ~~(j)-l 0_ .:::: c Q) :=: Q)E o?j 0> CL > o .;:: U 0> ro - - O OOma.U - L.. E w a.. c ~~~w uoco ~ c - U aJ aJ en DECEMBER,1999 Employee Training 1999 Courses 18 -~-9 W....; -: Q) I'- - 0>"0 0> E 0>+ =cOcO)O>c~~ c .:ll:: Q) .- = Q) ~ .- 0 ~ Q) '- (j) (j) .;:: <: a. U .~ 0 0 en .1: I- ~ 0 a.'u E ~ ~ U o?j ~ ~ ~ ~ W .!:Q 0 Q) I- Q) U (j) 0:: g~~o-"z=~~oenw -- I..()enou-"o::la.. '::;; (j) en (j) ~ .- -l co ... ro W ~t:OI- aJa..aJ :s: Cll::lU g. ~ 0:: 0 CL I enCL ~ ~ ~(j)~ ~cUzc.9 ~(j)ro ~e~ O::~~jQ)CL~O::=ZQ)m__~ I-U(j) Eo uo ooz 5' @~Q)~~~2mCLI-~~uro o::uc2;z~r~<!_ru-e o 0 0 Q) C a.. U x .-J 0> .- Uo::-'=zo;:--.. Ww~ ~~ OCLCL aJ S 0:: ~ 0:: a: a.. -l I- a.. CL ~ W '0 CITY OF MIAMI BEACH Human Resources EEO Charges and Complaints 50 40 --3-7 -- 30 20 15 15 15 12 13 10 0 1994 1995 1996 1997 1998 1999 Formal 0 14 5 10 34 7 15 Informal IIi 0 5 4 3 ---- Human Rights D 1 2 1 0 1 No Action 0 5 Total 15 12 15 37 13 15 Basis of Complaints 25 20 15 10 6 5 0 Age 1997 0 3 1998 (6) 0 1998 (5) No Action Required 0' 2 19 9 -13 6 2 1 Disability 3 National Orgin Race Retaliation Sex Religion Sex Orientation 3 7 4 4 3 3 3 2 3 2 __~ "u'_... ___.n.._. ~ u...~____ __ ____ 3 6 4 2 2 Rev. 01/03/99 t I 1999 . 5 Agency CITY OF MIAMI BEACH Referral Tracking December 1999 Applicants Unclassified Classified While Black Hispanic Asian Amer Race AD's Indian Unknown 122 2 120 26 42 49 5 0 0 49 Announcement 524 52 472 149 187 178 5 4 49 Art Deco 11 o 11 o 3 7 49 EI Herald 181 14 167 13 19 148 49 Friend 380 o 380 62 99 211 7 o Miami Herald 2,230 965 1,265 610 618 967 33 2 49 Hotline 11 10 2 7 2 o 49 Internet 2 o 2 o 2 o o 49 Miami Times 40 35 o 30 6 o 49 Notification Card 76 o 76 12 24 40 o o Other M5 51 394 88 128 220 8 3 Special Publication 26 14 12 13 5 6 2 24 Walk-I n 653 100 553 93 244 308 6 2 o Referral Unknown 54 5 47 6 22 16 4 6 o Dev. 07/13/94 Rev. 02115/00 I 2. CITY OF MIAMI BEACH Human Resources Department Compensation Processing 4,000 1 ,000 3,366 2,951 3,000 2,070 2,000 1 ,460 1 298 , 0 1994 1995 1996 1997 1998 1999 Completioof Probaticll 122 369 223 218 157 147 Merit Increases II 373 432 562 500 600 728 Other Increases . 230 391 301 197 2,330 1,711 Longevity Increase D 236 202 149 197 122 147 Change in Hours . 138 217 152 85 121 107 Budget Changes D 58 122 48 55 20 70 Assignments . 23 3 5 0 0 1 Class Transfers II 5 327 14 37 12 32 ".,$, Demotions . 7 7 6 9 4 8 - Total 1,192 2,070 1 ,460 1,298 3,366 2,951 DEV. 06/11/96 Rev. 01/20/00 '3 With Department 50.4% Personnel Board 0 To be Announced Open Announcements Tested -0 With Department Police Backgrounds HR Backgrounds CITY OF MIAMI BEACH CURRENT VACANCIES 1999 Open Announcement 3.3% To be Announced 3.3% HR Backgrounds 27.6% Police Backgrounds 15.4% 4 4 o 10 20 30 40 50 62 60 70 1+ Rev. 01/20/00 CITY OF MIAMI BEACH Human Resources Department 1999 Job Audits and Reclassifications Denied 28 Reclassified Return/ Withdraw o 5 10 15 20 25 30 35 Reclassified 71.8010 Denied 23.10/0 Return/ Withdraw 5.1 0/0 1999 l5 120 100 80 60 40 20 o CITY OF MIAMI BEACH Employee Retirements & Termination 1999 1- 107 73 38 -- 14 16 4 I I 0 2 3 0 it ~~ 'tt" ,t. ~Oj ~". .~ s-~ ',0 0' . 0<:> ~~ (}ftt ~ .~~ ~~ S--Q. ~ ..p ~<:> Q~ ~ n'o ~~ d> ~ ~ ~ ~" n"~' 0 n~ " ~~ ~ s-,.., ~~ .~ .~~ ~~ ~ ~~ ~ ~ ~ v ~" ..p ~ ~.. .....05 ~" ~ ~'b ~ v~ <:)'l; Turnover = 11.0% without provisional terminations Employee base = 1631 (total turnover =15.8%) Ll.tS'1o 14.9% 7.7% 2.9% 3.3% 0.8% I I I I 0.0% 0.4% 0.6% 0.0% (j) (j) ro E >. 0> (j) >. "'0 tt= c +-' ..... +-' Q) 0 0 c c ..... ro Q) (j) ..0 (j) >. Q) 0 Q) c 0:: ro ro ro +-' E 0 ro ro (j) f- u (j) Q) ....J C Q) > :;::; c c u .Q> ..... 0 ro ro 0 :::> 0 Q) :;::; ..... C ..0 +-' 0 (j) Q) 0.... .Q 0 ro c +-' Q) 0:: ..... c 0 c 0:: (j) a.. Q) E +-' E > ro 0 ..... c Q) ..... Q) ..... 16 a.. f- E +-' ..... Q) Dev. 01/30/95 Rev. 01/20/00 Q) 0:: f- City of Miami Beach Disciplinary Actions Processed 50 40 30 20 10 o 36 38 31 24 20 12 2 1 0 1995 0, f99~=0. f~f97 0 199~..D -. 1999 ! Suspensions 20 _..__m___,... ___ ._~___~_._____., __.~___... 24 36 38 31 Termination 7 12 27 22 19 Salary Reduction 2 1 o Disciplinary Actions Processed 40 30 20 -------- -~-- 10 ~ 0 1995 1996 1997 1998 1999 Suspensions . 20 24 36 38 31 Termination 7 12 27 22 19 Salary Reduction... 0 2 0 1 0 17 Dev. 01/25/99 Rev. 02115/00 Time it takes to fill a Budgeted Position DECEMBER 1999 Number of Days Between Number of Days Between Request Received In Human Resources list sent to Department and list is sent to Department and selection is made 600 160 537 500 140 132 400 120 108 100 300 80 200 63 60 55 56 51 50 100 40 25 41 29 14 10 12 0 4 0 20 t5 1Il 1Il 1Il 1Il 1Il 1Il 1Il :s >. >. >. >. >. >. Q) ro ro ro ro ro ro ::J 0 "0 "0 "0 "0 "0 "0 0 CT ..c ~ "l" 0 0 0 0 0 ..- ~ ~ en en en en en en .- ';J '? U? 0 (J) >. >. >. >. >. >. ~ 01 01 ~ ~ l1l l1l l1l l1l l1l l1l ..- ..- ..- ~ a; 0 0 .2 c ..- fJ C') J: .c "0 "0 "0 "0 "0 "0 E > . . 0 0 0 0 0 0 ..- Q) ~ . "l" '<t ..- ';l '? 'f 0 O"l .0 N N N ..- ..- ..- a; c c c ..- 01 C'"l to > Q) l1l E 0 (/) :5 ~ . These positions required special advertising or en en personnel board approval Q) -l Number of Days Between Selection Received In Human Resources and Background completed 200 150 152 124 100 72 50 46 41 o Not needed 2 to 10 days 21 to 30 days 'over 60 days Within 24 hours 11 to 20 days 31 to 60 days 'over 91 days * All Police backgrounds f: sen: humagonl: compare. pre rev. 1/5/00 t8 CITY OF MIAMI BEACH Employees and Open Position Dec. 1, Dec. 31, Dec. 31, Dec. 31, 1996 1997 1998 1999 Full Time Part Time Provisional Temporary 1,515 1,557 1,513 1,566 82 81 72 65 39 2 0 8 Full Time Part Time Total 82 50 2 1 1,720 1,691 152 1 09 7 13 1,744 1,736 1,636 95.1% 1,640 97.0% 84 4.9% 51 3.0% Dec. 1, 1996 Dec. 31, 1997 1,585 90.9% 1,639 93.1% 159 9.1% 122 6.9% \9 Dec. 31, 1998 REV. 04/26/99 1999 CITY OF MIAMI BEACH United Way 70,000 60,000 50,000 40,000 30,000 20,000 10,000 o $56,551 $20,931 $22,104 1993 0 1994 0 1995 0 1996* 0 1997** .u 1998***0 1999** Dollars Raised 20,931 22,104 26,799 27,249 22,600 29,609 56,551 500 607 300 294 400 200 100 o Donors 1993 g 1994 filii 1995 . 1996' [J 1997". 1998'"1:] 1999-" 294 278 348 398 351 390 607 *Human Resoures working with City Manager's Office **Coordinated by the City Clerk's Office ***Coordinated by Community / Economic Development with Human Resources' help ****Coordinated by the Police Department 20 Rev. 12/07/98 ('-. 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