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2001-24391 RESO RESOLUTION NO. 2001-24391 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING THE FIRST OF THREE ONE (1) YEAR RENEWAL OPTIONS TO THE AGREEMENT WITH APCOAlSTANDARD - VIP's PARKING SYSTEM TO SUPPLY PARKING CASHIERS/ATTENDANTS AND SUPERVISORS FOR THE CITY'S PARKING SYSTEM; SAID ONE YEAR OPTION; COMMENCING ON AUGUST 4, 2001, AND EXPIRING ON AUGUST 3, 2002; FURTHER APPROVING AN AMENDMENT TO SECTION THREE OF THE AGREEMENT, ENTITLED "COMPENSATION", INCREASING THE HOURLY FIXED FEE BY FIVE PERCENT (5%) FOR PARKING CASHIERS/ATTENDANTS AND SUPERVISORS WHEREAS, the City issued a Request for Proposals No. 672-98/99 on May 13, 1999 to solicit proposals for a two-year contract for Parking Companies/Operators to supply parking cashiers/attendants and supervisors for the City of Miami Beach Parking System; and WHEREAS, on July 21, 1999, the Mayor and Commission approved the award to Apcoa/Standard-VIP's Parking for a two (2) year term, with three (3) additional one year renewal terms, commencing on August 4,1999, and expiring on August 3, 2001; and WHEREAS, Apcoa/Standard-VIP's Parking has provided said services satisfactorily by providing qualified, trained, and courteous staff; and WHEREAS, Apcoa/Standard-VIP's Parking has been responsive in providing additional staffing for periods of peak parking demand during events, including Millennium Weekend 1999, New Year's Eve 2000, and the 2000 and 2001 NMMA Boat Shows; and WHEREAS, the Administration is satisfied with Apcoa/Standard-VIP's Parking and its overall level of service, including responsiveness, customer service, and facility utilization; and WHEREAS, the Administration recommends that the Mayor and City Commission approve the first of three one year options, at the sole discretion of the City, commencing on August 4,2001 and expiring on August 3, 2002; and WHEREAS, in order to insure that Apcoa/Standard- VIP's Parking continue to maintain this high level of service to the City, the Administration further recommends an amendment to Section Three of the Agreement, entitled, "Compensation", increasing the current fixed hourly fee for cashiers/attendants, and supervisors, effective immediately, from $9.03 per hour, for cashiers/attendants, and $10.38 per hour, for supervisors, to $9.48 per hour and $10.90 per hour, respectively. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA that the Mayor and City Commission, upon recommendation of the Administration, herein approve the first of three one (1) year renewal options to the Agreement with Apcoa/Standard - VIP's Parking System to supply parking cashiers/attendants and supervisors for the City's Parking System; said one year option; commencing on August 4,2001, and expiring on August 3, 2002; further approving an Amendment to Section Three of the Agreement, entitled "Compensation", increasing the hourly fixed fee by five percent (5%) for parking cashiers/attendants and supervisors. PASSED AND ADOPTED this 16th day of May .2001 111/ MAYOR ATTEST: ~Lf~~ JMG/CMC/SF T:\AGENDA \2001 \MA Y160I\REGULAR\APCOA.RES APPRC~JED />S TO FORM ::' . ..\NGUAGE Ie FO!; ~.:ECU11ON ~kI1J~ Jliltorn<."~ . )-0/-<)1. !)".. !Y~ ~!!l2!!ll!!!_Park;ng. 1674 Mendlan Avenue. Suile 309 Miami Beach, Flonda 33139 (305) 534.6888 . Fax (305) 534-0053 May 1,2001 Mr. Saul Frances Parking Director City of Miami Beach Parking Department 1130 Washington Avenue Miami Beach, Florida 33139 RE: Proposed Hourly Rate Increase for City of Miami Beach Parking System Dear Mr. Frances: This letter is to fonnally request an increase in the hourly rate that is currently billed to the City of Miami Beach for the staffing of the parking system. Apcoa StandardIVIP's Parking System had fonnally presented a request after successfully completing our first year of our contract in August 2000. A second request was again forwarded and submitted in JanlliUY 2001. As you know we have enjoyed a relationship that has not only produced a high level of service, but a commitment to the City of Miami Beach from our company that is second to none. The basis of our original request was to utilize the rate increase to reward and retain our employees. It is our intent to fulfill our goal in providing the employees a pay increase. Apcoa StandardIVIP's Parking System respectfully asks for a 5 % increase to the current rate for both cashiers/attendants and supervisors retroactive to a six-month period (November 2000). The time period for the retroactive pay is reflective of a pay increase that was issued to our employees as a result of our original request as previously stated. The average increase to the employees is estimated at 4%. The remainder 1% is distributed among expenses associated with the payroll increase (Liability Insurance 11.03%, FICA 7.65%, State Unemployment 1.67%, Workers Compensation 5.9%, Federal Unemployment 0.80%, and Health Insurance 11.67%). The proposed increase is as follows: Cashiers! Attendants Supervisory Current $ 9.03 $10.38 5% Increase $ 9.48 $10.90 Attached please find-supporting documentation that lists the results of the increase that has been passed down to the employees. If further details and/or documentation are needed, I will be available to provide it for your review. I thank you in advance for the consideration of our proposal, and look forward to your response. ~~ R&::nYR Valera--- Regional Manager Cc: Tom Hagennan, Standard Parking Frank Pintado, VIP's Parking Chuck Adams, City of Miami Beach Attachments Ambiance in ParkJng~ Apcoa StandardlVIP's Parking Systems currently employees a total of 99 parking attendants/cashiers and supervisors to provide the scope of services under the contract between the City of Miami Beach and Apcoa StandardIVIP's Parking System. The following breakdown details the pay increase. . An average increase of 4% to be granted to the following employees: Enrique Gonzalez Manual Granados Luis Herrera Piedad Lilavois Javier Lister Isisdoro Lopez Leila Lyles Robert Martinez Erika Merino Hector Monjes Maria Mora Gloria Moreno Gabriela Perez Karen Rodriguez Earlyn Reese Gino Ramirez Silvio Rego Carl Richardson Carmen Rivera Silvia Rivera Soulette Sermiot Lavette Stevens Carrie Sweeting Gudiela Vazques Joseph Velasquez Maria Velazquez Minelly Villegas Norita Bryant Hipolito Arizaga HarrieteBatts Gloria Campos Ramon Carrasquillo Lisber Aparcedo Pauline Cullers Manuel Cruz Mario Coligny Nolva Chinchilla Lucille Castro Mirna Centeno Lautochir Driskell Elizabeth Alvarado Miguel Rodriguez Marie Orphe Edjir Charles Edison Cortes Claudia Pons Sandra Gomez Livia Alvarez Tarshiana Williams Eduardo Gonzalez Rafael Falcon Regia Casimir Albert Castro Paul Beingolea Amalia Leon Andres Diaz Andres Valencia Gervan McGlashan Adrian Rojas Patricia Lopez Andres Lopez Germide Duval Antoinette Keaton Robert Asbury Estela Ramos Mario Quevedo Mariano Iglesias Gladys Contreras Amanda Lopez Mary Code Cautrina Hayes Fernando Rendon Ana Zaniewska Ariel Guimaraens Ruben Torchia Cordelia Williams Cesar Rojas Giuliano Mestichelli Pedro Padilla Gloria Garces Maria Figueroa Lantaya Bryant Victor Ferreyra Sebastian Oliva Silvia Sapata Kendrell Jackson Lorena Silva Juan Serrano Jaime Ilabaca Alex Arriola Jose Chaar Guillermina Acosta Claudia Pons Yolanda Rodriguez Alba Lopez Tieieshia Young Adriana Brij Maria Curiuni Oscar Barrionuevo CITY OF MIAMI BEACH~ Procurement Division ~ Memorandum - To: Mayra Diaz-Buttacavoli Assistant City Manager Date: March 1,2001 From: Gus Lopez, CPPO Director Subject: Living Wage Ordinance Projections As requested, I have prepared the attached projections to determine the fiscal impact that the proposed living wage ordinance will have on the City. The projections cover contracted services that may be subject to the requirements of the Living Wage Ordinance. It is projected that the adoption of the Living Wage Ordinance will increase the cost of service contracts by $1,031,296.40 annually when fully effective (F1sea1 Year 200412005). It is important to note that a significant amount of this total projected increase when fully effictive, is associated with the following two classifications: 1. Temporary personnel labor - increase of$302,318; and 2. Janitors -- increase of $340,944. The total of the above listed classifications represents 62% of the total projected increase. Please note that the attached projections do not include the BFI contract for collection and disposal of residential solid waste, yard trash, etc. According to Jeanmarie Massa, BFI Manager, all personnel working for BFI on the City's contract for collection anddisposal...are paid salaries that exceed the living wage provisions (see attached letter dated March 1,2001). In the immediate future (Fiscal Year 200112002), there are two service contracts that lmay be affected by the proposed Living Wage Ordinance: I. Security Guard Services: Request for issuance of RFP will be presented to the April 18 Commission meeting. Projected increase - $156,744. 2. Temnorarv Personnel Services: Request for issuance of RFP will be presented .to the April 18 Commission meeting. Projected increase -- $302,318. IThe word may is used because whether or not these two contracts will be affected is contingent upon: (I) the Commission authorizing the issuance of the RFPs; and (2) when the ordinance is adopted -- if adopted after the contracts are awarded then they would not apply, if adopted prior to the award of these two contracts, then the ordinance would apply. ATTACHMENT 2 <1/::1 .- . In determining the projected fiscal impact of the Living Wage Ordinance, we contacted service contractors and requested the following infonnation: a. Classification of each type of employee under contract to the City; b. Actual hourly wage paid to each classification of employee working under the City contract; c. The nwnber of weekly contracted hours for each classification of employee; and d. The average number of hours actually worked for each classification of employee. 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N....NNNNN~ N - - j J :I: S8S88:ilS:il $ID(OIlO'-COcD ::g~~885lSSSlI:l (l)N.....N,.... !k :;;li:ioo",lri..; lilio"'li..;'" lir..::i.,;ooo...."''''.. ! ----.... -- ....... tit ...____............. ----.,. .. .. .. ..............w. SS ~"'~......"'''' .,.;.,.; ."l ."l"l"l"l .... ~~~~~~~ J S8:il88:il88 !::!::;8S~8:il ::g~~88SSSSlI:l . . '!2 . . . . lIi..;o"'li.,;'" li:;;liioo 0.... "''''.. 1;=1_~~'~ ..........- ...- .......---....- .......... .... lit ............... CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 htto:\\ci.miami-beach. fl. us COMMISSION MEMORANDUM NO. 31J-OL . TO: SUBJECT: Mayor Neisen O. Kasdin and DATE: May 16,2001 Members of the City Commission Jorge M. Gonzalez ~\ .-/ City Manager U 0 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING THE FIRST OF THREE ONE (1) YEAR OPTIONS FOR RENEWAL WITH APCOAlSTANDARD- VIP's PARKING SYSTEM, COMMENCING ON AUGUST 4, 2001 AND EXPIRING ON AUGUST 3, 2002; FURTHER APPROVING AN AMENDMENT TO SECTION THREE OF THE AGREEMENT, ENTITLED "COMPENSATION", INCREASING THE HOURLY FIXED FEE BY FIVE PERCENT (5%) FOR PARKING CASHIERS/ATTENDANTS AND SUPERVISORS. FROM: ADMINISTRATION RECOMMENDATION Adopt the Resolution. FUNDING Funds are available from Account Number 480-0463-000312. Funds are available from Account Number 142-6976-000312. ANALYSIS: ApcoalStandard - VIP's Parking Systems "Standard" has provided contract labor in the form of cashiers, attendants, and supervisors for the City's Parking System since August 4, 1999. The initial two (2) year term expires on August 3, 2001. The terms ofthe Agreement allow for three additional one (I) year terms, at the sole discretion ofthe City. This recommendation would constitute the first of three renewal options. Remuneration for services is in the form of an hourly rate of$9.03 per hour for cashiers/attendants and $10.38 per hour for supervisors. All parking facilities are staffed with personnel supplied by Standard. Contract management is performed by the Assistant Parking Director of Off-Street Operations and the operation is managed with five (5) Parking Facilities Supervisors and a Parking Operations Supervisor, all of whom are City employees. Standard's performance has been measured using the following criteria: (I) responsiveness to the City's directives/requests, including scheduling and deployment, (2) customer service and related complaints, and (3) facility utilization and associated revenues. AGENDA ITEM R7:J 5~/b -01 DATE 1. Responsiveness to the City's directives/requests, including scheduling and deployment. Standard has been responsive in ensuring all of their employees are qualified, trained, and customer friendly. The ability to consistently provide a qualified labor pool for cashier/attendants, an entry level position, and (first line) supervisors is, at times, challenging. Standard has been responsive and consistent in providing these services. Moreover, Standard has been responsive during peak parking demands in the City, including Millennium Weekend 1999, New Year's Eve, 2000, and the 2000 and 2001 NMMA Boat Shows. During these challenging events, Standard has, at their expense, provided additional temporary labor from their pool of employees that service other contracts in neighboring cities in Florida and, in some cases, go out of State, to ensure the staffing levels requested by the City were in compliance. 2. Customer service and related complaints. This particular discipline of the parking industry is also quite challenging and key to providing a pleasant encounter for all citizens, including tourists andvisitors. Cashiers and attendant are often the first and/or last person a visitor or tourist encounters when visiting our great City. It is essential that this experience always be a positive one. If not, the visitor may have a negative perception, no matter how much they enjoyed their stay. The old motto, "you don't get a second chance at a first impression" certainly is very true in this case. Standard is proactive in ensuring their employees are always well groomed, uniformed, and courteous. As in any operation, there are always customer requests, Standard instructs their cashiers/attendants to refer any situation that they are unable to resolve to their immediate supervisor. Typically, Standard supervisors address the issue and resolve it. The balance of requests, which to date have been few, are deferred to City staff for clarification and/or direction. This is a very positive approach to resolving customer service issues as it immediately diffuses a situation. 3. Facility utilization and associated revenues. Standard's performance is further reflected in the Parking System financial position. Parking revenues for attended facilities in crease by 6.9% from Fiscal Year 98/99 to 99/00. It is important to note that there were no parking fee increases during in the comparable periods. Standard's performance can be indirectly attributed to the 6.9% overall increase in attended facilities revenues. In addition, in order to insure Standard's ability to maintain this high standard, it is necessary for them to be competitive in the South Florida market. Standard has provided a salary increase of four percent (4%) to their employees pursuant to their contract with the City (see attached). Standard is requesting an increase of four percent (4%) to the hourly fixed fee and an additional one percent (1%) in order to compensate for increased benefits costs, for a total increase of five percent (5%). The four percent increase has been issued to their employees. The one percent (I %) is to defray the costs of associated payroll increases, including: Liability Insurance (11.03%), FICA (7.65%), Workers Compensation (5.9), State Unemployment (1.67%), Federal Unemployment (.80%), and Health Insurance (11.67%). If approved, this would bring the fixed hourly rate from $9.03 for cashiers/attendants and $10.38 for supervisors to $9.48 and $10.90, respectively. This will allow for Standard to continue to be competitive and attract qualified personnel. The five percent (5%) increase is recommended to be effective immediately. Moreover, in light of the recent passage of the Living Wage Ordinance, although it is not applicable to this agreement due it being a renewal, the Living Wage Ordinance will eventually require an increase to the fixed hourly rates. For instance, if the Living Wage Ordinance were applicable today, this would require the contractor to pay their employee, at a minimum, $8.56 per hour to employees with benefits and $9.31 per hour to employees without benefits. A recent analysis (see attached memorandum dated March 1, 2001) provides the financial impact of the Living Wage Ordinance on all City contracts, including this contract. If applied, it would have had a fiscal impact on this contract in the amount of $160,555.20*. Furthermore, a byproduct of this recommendation to increase the hourly fixed rate by five percent (5%) is that it allows for a gradual increase in the rate as opposed to a "one time hit" in the future when compliance with the Living Wage Ordinance will be mandatory. Therefore, the Administration recommends that the Mayor and Commissioners approve the first of three one (1) year options for renewal with Apcoa/Standard - VIP's Parking Systems, commencing on August 4,2001 and expiring on August 3, 2002; and further approve an amendment to Section Three of the Agreement, entitled, "Compensation", increasing by five percent (5%) the hourly fixed fee for parking cashiers/attendants and supervisors, effective immediately. Please note that the $160,555.20 was projected over approximately a 14 month period from January 1, 2000 to February 20, 2001. JMG/att8S~ * F:\PING\$ALL\SAUL\COMMRESOIAPCOA.CME