113-2001 LTC
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CITY OF MIAMI BEACH
CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139
http:\\ci.miami-beach.f1.us
L.T.C. No.l13-~ol
LETTER TO COMMISSION
June 1,2001
TO:
Mayor Neisen O. Kasdin and
Members of the City Commission
SUBJECT:
Jorge M. Gonzalez ~. A~
City Manager U r - 0
City Departments and Divisions Organization
FROM:
This LTC is to inform you of recent modifications in the City Manager's Office in accordance with
the Identified Priorities and Program of Work presented to you earlier this year.
Among the many commitments that I have made to you and to the organization is a commitment to
streamline the organization by grouping similar departments together through a realigmnent of
reporting relationships. This restructuring, or realignment, is designed to facilitate teamwork within
the organization in a manner that will expedite our ability to address community needs. Special
attention has also been given to matching individual talents with the unique needs of the organization
as they exist today.
There are three basic areas of need within the organization. The first is a need to react to the
community in a manner that fosters economic and commercial development while preserving
residential interests. Likewise, it makes sense to group the departments that are generally focused
on these issues together. Based on her experience in these areas, I have asked Ms. Christina Cuervo
to handle this grouping of departments and to be primarily responsible for addressing this need. The
Economic Development, Tourism and Cultural Development area is organized as follows:
Christina Cuervo - ACM for Economic Development, Tourism and Cultural Development
Economic Development Area
- Includes RDAs, Legislative Affairs, Asset Management
- Does not include Community Development/CDBG, Housing,
Homeless, Elder Affairs
Cultural Affairs and Tourism Development Area
- Including ACE, CAC, Bass Museum, Convention Center/
Jackie Gleason Theater, VCA
Parking Department
Planning Department
Building Department
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The second major area is the need to organize our neighborhood, maintenance, and infrastructure
operations and services in a manner that is customer service oriented and responsive to neighborhood
expectations. Ifwe are to succeed in significantly improving Miami Beach as a top quality City, it
is critical that we meet and exceed the expectations of our residents when it comes to basic items
such as roads, parks, water/wastewater, buildings/facilities, and drainage. This area of Operations
and Services is designed to assess needs and issues on a neighborhood level and is grouped to
respond quickly and effectively. Based on his extensive experience in these areas, I have asked Mr.
Robert C. Middaugh to be responsible for this grouping of departments and to address this area of
need. The Operations and Services area is grouped as follows:
Robert C. Middaugh - ACM for Operations and Services
Public Works and Operations Department
- Includes Sanitation, Property Management
Capital Improvement Projects Office - NEW
Parks and Recreation
Neighborhood Services Department - NEW
Community Development/CDBG
Housing
Homeless Coordination
Elder Affairs
Children's Affairs - Neighborhoods First
Civicall
Community Resources / Community Outreach
Code Compliance
Media Relations
The third major area is the need to focus on our internal service and infrastructure delivery systems.
For many years, the City has not fully addressed its internal infrastructure. Increasing demands,
based on community and neighborhood expectations, have been placed on those departments that
provide "external" services. These demands have, in turn, placed ever increasing work loads on the
internal service providers, such as Procurement, Human Resources, Internal Audit, and Fleet
Management. The situation has become so critical that our internal service issues must be addressed
in order for us to meet community expectations. In addition to this, the City has a growing need to
maximize revenue resources through Grants Management. Based on her extensive experience with
the City, I have asked Ms. Mayra Diaz Buttacavoli to address this highly critical area. The Internal
Support Services group is organized as follows:
Mayra Diaz Buttacavoli - ACM for Internal Support Services
Internal Audit
Purchasing
Human Resources and Labor Relations
Risk Management
Fleet Management
Grants Management
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For the present, the Police, Fire and Finance Departments, along with the City Clerk's Office, will
be reporting directly to the City Manager.
This should be considered as "Phase I" of a long-term plan to better align our resources and skills
with the organizational priorities adopted by the Commission. It should be noted that in this phase
is the creation of four consolidated or new departments. They are: Cultural Affairs and Tourism
Development, Public Works and Operations, Capital Improvement Program Office, and
Neighborhood Services. It is my expectation that these departments will better coordinate current
functions and provide a greater focus to new initiatives we should be undertaking, while creating
more appropriate synergies. These actions will require additional senior level recruitments to be
completed and additional budget and organizational development work to create the appropriate
systems and structures.
The next phase of the long-term plan is to focus service delivery across traditional departments on
a regional basis. So many of our efforts are presently organized into South, Middle, and North
regional identities. Through an evolutionary process, I intend for inter-departmental teams to
develop, similar in concept to the South Beach Service Team, which will further enhance our service
delivery ability.
Be assured that I will continue to further refine the organizational structure as appropriate to ensure
that we are responsive, efficient and continuously improving. A Table of Organization (TO) is
attached that outlines the new reporting relationships that are effective on Monday, June 4, 2001.
Please feel free to contact me should you wish to discuss any aspects ofthis realigmnent.
JMG:TH:ptw
Attachment
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