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Center for Research & Public PolicyPROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF MIAMI BEACH AND THE CENTER FOR RESEARCH & PUBLIC POLICY (CRPP) FOR COMMUNITY SATISFACTION SURVEY SERVICES PURSUANT TO REQUEST FOR PROPOSALS NO. 01-08/09 T 's Prof ssional Services Agreement ("Agreement") is entered into this ~~ day of 200, between the CITY OF MIAMI BEACH, FLORIDA, a municipal corporation organized and existing under the laws of the State of Florida ("City"), having its principal offices at 1700 Convention Center Drive, Miami Beach, Florida, 33139, and THE CENTER FOR RESEARCH 8~ PUBLIC POLICY (CRPP or Consultant), a Connecticut corporation, whose address is 101 Oakview Drive, Trumbull, Connecticut 06611. SECTION 1 DEFINITIONS Agreement: This Agreement between the City and Consultant, including any exhibits and amendments thereto. City Manager: The Chief Administrative Officer of the City. Consultant: For the purposes of this Agreement, Consultant shall be deemed to be an independent contractor, and not an agent or employee of the City. Services: All services, work and actions by the Consultant performed pursuant to or undertaken under this Agreement, as described in Section 2. Fee: Amount paid to the Consultant to cover the costs of the Services as more specifically described in Section 3. Project: Project shall mean the Community Satisfaction Survey Services, as contemplated in this Agreement and the Proposal Documents, including, without limitation all Services to be performed by Consultant. The "Project", as defined herein, may also be referred to as the "Survey". Proposal Documents: Proposal Documents shall mean the City Request for Proposals No. 01-08/09 for COMMUNITY SATISFACTION SURVEY SERVICES, together with all amendments thereto, issued by the City in contemplation of this Agreement (the RFP), and the Consultant's proposal in response thereto (Proposal), all of which are hereby incorporated by reference and made a part hereof; provided, however, that in the event of an express conflict between the Proposal Documents and this Agreement, the following order of precedent shall prevail: this Agreement; the RFP; and the Proposal. Risk Manager: The Risk Manager of the City, with offices at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida 33139, telephone number (305) 673-7000, Ext. 6435, and fax number (305) 673-7023. Ge`l' CLERK SECTION 2 SCOPE OF SERVICES (SERVICES) 2.1 PROJECT SCOPE 2.1.1 Project Tasks TASK 1. SURVEY DESIGN/SAMPLE PLAN/PLANNING SubTask 'f.1 ~l?OJ~GT INI~'IATIt?1V II~EETIIVO (PIM) Deliverable: Meeting with project personnel Due Date: Early January 2009 CRPP shall conduct "kick-ofP' meetings for each study to discuss overall approach, review comments on the methodologies outlined in the proposal, develop a project timetable, establish a project monitoring/progress reporting system and to provide a review of issues to be explored in the research. Criteria to assess who qualifies to participate in the study will be determined at the Project Initiation Meeting with the active input of the City of Miami Beach's project personnel. Sub~ask 1.2 Sample Design Deliverable: Completed Sample Design Plan Due Date: January 31, 2009 CRPP shall utilize random, super-digit random and stratified samples containing both listed and unlisted Miami Beach telephone numbers for research that ensures appropriate representation by sub-group based on census data and that is adjusted for multi-line households, etc. CRPP shall provide a highly credible and statistically reliable sample of 2,000 completed residential telephone surveys, providing a 95% level of confidence with an overall statistical margin of error fora 2,000 sample of +/- 2 percent (approximately +/- 5% for each of the five residential areas providing sound data on the subgroup and/or geographic levels. CRPP shall provide a highly credible and statistically reliable sample of a sufficient number of complete telephone business leader surveys (in 3 regions) to a 95% level of confidence with an overall statistical margin of error for of no more than +/- 5% for each of the three business areas. CRPP shall design a methodology to ensure controlling for biases such as residences without a landline or a telephone, differences in satisfaction rates that may be expressed, including the use of door-to-door interviews as part of the statistically valid sample of 2000 surveys. CRPP shall present the proposed sample design at the City Commission Committee of the Whole for review and input. Recommendations from the Committee of the Whole shall be incorporated into the final design, as appropriate CRPP shall submit the survey design to the City of Miami Beach project personnel for final approval. SubTask ?.~ CQMI`~IUIC.ATlQN3 l~'L.4N Deliverable: Communications Plan for Survey Due Date: January 31, 2009 2 CRRP shall work with City project staff to developing a plan to communicate survey activities with the community. TASK 2. MAINTAINING COMMUNICATION Deliverable: Regular Progress Reports Due Date: Weekly CRPP shall provide the City of Miami Beach's project personnel with regular progress reports summarizing activities, including progress around the workplan, tasks completed, and milestones achieved in accordance with established timetables. In addition, CRPP shall ensure that the Project Director, is available on an "on-call" basis to answer questions. CRPP office hours are 6:00 a.m. to 9:30 p.m. weekdays. Maintaining regular communication allows CRPP and the City of Miami Beach to discover any unforeseen problems or overlooked opportunities. TASK 3 INSTRUMENT DESIGN Deliverable: Completed Study Instruments Due Date: February 16, 2009 Draft to be submitted by January 19, 2009 CRPP shall collaborate with the City to develop an instrument that meets all project goals and objectives. CRPP shall review and evaluate the current survey instrument and questions and propose recommended changes to ensure questions will generate unbiased responses while also ensuring that the City does not lose the ability to monitor and evaluate trends;- CRPP shall work with the City to define core questions to continue to be used for trend analysis while ensuring compatibility with other standard survey questions available in the public domain. CRPP shall be submitted to the City of Miami Beach's project personnel proposed revised instruments along with a summary of rationale for questions deleted, added or changed for reaction and input. CRPP shall present the proposed revised instruments at the City Commission Committee of the Whole for review and input along with the rationale for the changes. Recommendations from the Committee of the Whole shall be incorporated into the final instruments as appropriate CRPP shall submit all instruments to the City of Miami Beach project personnel for final approval. TASK 4. PRIMARY DATA COLLECTION Below are subtasks related to both qualitative and quantitative research projects. Subtasle 4, 1. Staff Training Deliverable: Completion of training notification Due Date: Mid February, 2009 In addition to general researcher training, CRPP's Project Director and Research Supervisor shall conduct a training session specific to this project. CRPP's Project Director and Researcher Supervisor shall review each question with our research staff to identify and clarify any potential area of ambiguity. Particular attention is paid to technical terminology, open-ended questions, and complex/multi-stage questions/skip patterns. 3 Subtask 4.2 Quantitative Study Pre-Tests Deliverable: Completed Survey Pre-test results Due Date: Mid February, 2009 CRPP shall pre-test (typically 2-5% of total amount to be fielded) of the finalized quantitative surveys. Following the pre-test, a briefing will be held with the research team to determine any problems, ambiguous areas, or incorrect skip patterns. Adjustments are made with client approval, and full-scale surveying begins. Pre-test results shall not be not included in the total sample ~ changes are required. City of Miami Beach shall approve all instruments in writing before full-scale fielding. Subtasls 4.3. Pull-Scale Survey Fielding Deliverable: Notification that fielding of surveys is completed Due Date: February 24 -March 15, 2009 CRPP shall strive to achieve completion rates between 65% and 80% by using high caliber of our field research staff, strict sampling and internal data control procedures, bolstering confidence in survey results because non-response bias is minimized. CRPP shall conduct all residential interviews (except for scheduled callbacks) between 5:00 p.m. to 9:00 p.m. weekdays and Saturday afternoons, except that no interviews (except for scheduled call backs) will be conducted after sundown on Fridays, ensuring proper demographic distribution. Residential surveys conducted predominantly during the day tend to draw more female and older respondents and fewer younger, working respondents. CRPP shall conduct business-to-business surveys (except for scheduled callbacks) during normal business hours gam to 5pm weekdays. Minimizing Survey Non-Response Bias - It is important, for survey reliability, that CRPP maximize the number of responses from the original sample. CRPP researchers shall be instructed to code and perform up to eight (8) call-backs when encountering anon-response such as a busy signal, no answer, or answering machine. CRPP shall instruct all field staff to politely arrange callbacks on all refusals. These callback respondents shall be called at established times -- day or evening -- weekday or weekend. If the field-staff are unsuccessful in their attempt to arrange a callback time, the supervisor shall politely call the prospective respondent and ident~es himselflherself as the supervisor and explain the critical nature of the call and again asks for the opportunity to conduct the interview. Subtas# ~.4. ~nsurr`ng Telephone Survey Quality Contoo! Deliverable: Notification within fielding progress reports Due Date: Concurrent with Full-scale Fielding Close supervision of the data compilation process and interviews shall be carefully maintained throughout the research period. The field research supervisors shall review surveys and randomly "audit" and verify information that is collected. Supervisors shall be present during all interviewing periods, and a telephone monitor rotates through the phone bank checking and evaluating interviewer performance. Using this system, approximately 25 percent of all interviews are monitored on any given day. In addition, supervisors check all completed interviews for correct skip- pattern procedures, correct rotation, and completeness of open-ended responses. In addition, CRPP's Supervisors shall ensure survey quality by verifying 15 percent of all completed interviews. The Supervisor shall re-call selected respondents and confirm that the survey was properly completed by randomly re-asking 2 or 3 survey questions. 4 Subtask ~.5. Ctsntr€~lli"ng fot $IaS Deliverable: Notification within fielding progress reports Due Date: Concurrent with Full-scale Fielding Survey sampling will continue as needed to ensure representation of demographics for each residential and business subgroups, and will include the use of mini surveys on quality of life and demographics. ~rllSK 5 ®AT~, dANALY318 FENA3~ REP€3R~ A~[3 PRE$~NTs~T€o~s ~t,ib~'r~Sli J'r.'~ Data .~t~alys%~ Deliverable: Completed Data Analysis Due Date: March 27, 2009 CRPP shall tulilize statistical software packages, including SPSS a comprehensive and flexible statistical analysis and data management system to process data as it is received from completed surveys. Data from each survey shall be checked for consistency by CRPP coding staff. The coding staff also shall translate any open-ended responses into computer- analyzable data. First, a content analysis of a sample of responses shall be performed from each open-ended item. Then a coding scheme is developed that is sensitive to the original responses. Editing of the surveys shall proceed interviews are completed. A customized SPSS program shall be written to accommodate the finalized survey instrument. Computer- processed data shall be reviewed on a scheduled periodic basis by CRPP's Project Directors. CRPP is a "secure status" firm that frequently performs sensitive surveys and case studies for federal and state agencies. As a member of the American Association for Public Opinion Research and The National Council on Public Polls, The Center for Research & Public Policy subscribes to a Code of Professional Ethics and Practices, and therefore unless the respondent waives confidentiality for specified uses, CRPP shall hold as privileged and confidential all information that might identify a respondent with his or her responses. We shall also not disclose or use the names of respondents for non-research purposes unless the respondents grant us permission to do so. Further, no project or report information is released without the express written consent of our clients. SubTaslc 5.2. Artalysi~ Deliverable: Completed Data Analysis Report Due Date: March 27, 2009 CRPP shall perform computer analysis including, but not limited to: composite data, age, income, education, employment, ethnicity, housing stock, employment, household size, firmographics, and geography. Advance statistical analysis and tools will be utilized including linear regression, multiple regression, conjoint analysis, and logit analysis, so as to identify key drivers of community satisfaction. Following the data review and development of the table of contents, CRPP shall provide the City with an initial draft of the report 5 J~'illJtaSlf ~.~: Corrlparis®n o!` Results to ether municipalities and Jurisdictions Deliverable: Completed Comparability Analysis Due Date: March 27, 2009 CRPP will be delegated permission by the City of Miami Beach to access current normative comparison data for selected municipalities through its membership in the International City/Council Management Association. As a result, CRPP will be equipped to and shall compare like questions/results between the Miami Beach 2009 Survey and the National Citizen Survey conducted by the National Research Center in collaboration with ICMA. City of Miami Beach officials shall select the municipalities from among a current list of National Citizen Survey participants (within and outside Florida). Additionally, CRPP will work with the City in identifying other opportunities for comparisons between municipalities such as using questions held in CRPP designed surveys and comparable to CRPP clients as well as using questions found in other municipal surveys that have become public Sub#ask 5,4 : final Report And presentation Deliverables: Completed Final Written Report Presentation of Results to City Staff Presentation of Results to the City Commission Due Date: April, 2009 CRPP shat provide objective, reliable information with actionable recommendations with clear and meaningful narrative analysis of the data. CRRP shall design a format for the final reports and review with the formats with the City prior to preparing the final reports. Final written reports shall include, but are not limited to: 1. Statement of Confidentiality 2. Introduction 3. Methodology 4. Summary of findings (a narrative depiction of results) 5. Highlights 6. Key Drivers 7. Comparatives to other municipalities and jurisdictions 8. Recommendations and Conclusions 9. Crosstabulations 10. Subgroup reports by demographics, psychographics and geography 11. Reports comparing previous results (if available) 12. Advanced statistical analysis and tools (where appropriate -linear regression, multiple regression, conjoint analysis, logit analysis, etc.) 13. Composite data -frequencies, crosstabulations, data checks CRPP shall provide unlimited data reports and crosstabulations and indefinite maintenance of all data with unlimited access at no additional charge. Typically, new or additional reports can be processed within 24 hours of the request. CRPP is also shall make make unlimited, in-person PowerPoint presentations of findings, conclusions, and results following presentation of the final written report. 6 OPTIONAL TASK: FOLLOV1i ON FOCUS GROUPS Below are subtasks related to follow-on focus groups that shall be conducted at the sole option of the City, as necessary to delve further into issues identified through the community surveys Focus Group Participant Recruitment Deliverable: Completed Recruitment Due Date: To Be Determined At the option of the City, CRPP shall randomly recruit focus group participants, which will be held at locations to be determined in conjunction with the City. Typically, CRPP shall contact potential participants by telephone to recruit them for the focus groups. CRPP will recruit 17 participants for each group to provide reasonable assurance that 8-12 participants attend each session, through: sending written confirmation letters and maps, arranging to call respondents back to confirm their availability, confirming attendance the night before, offering respondents a number to call and ask questions about their participation, and preparing interviewers to accurately describe and answer questions about focus group participation. Approximately 15-20 participants be recruited for each discussion group to yield approximately 8 to 12 attendees. In order to encourage attendance, CRPP may recommend an incentive for each focus group participant, which shall be determined with the City of Miami Beach's input. Focus Group Moderation Deliverable: Completed Focus Group Moderation Due Date: To Be determined CRPP shall provide moderation staff that are experts in the field of moderation, are culturally diverse, and are most appropriate in order to provide the City of Miami Beach with the highest quality of information possible. The length of each session shall be approximately 90 minutes. At the City's option. CRPP will videotape all sessions for analysis and report writing. If requested and feasible, provisions will be made for the City of Miami Beach personnel to be present at each discussion. 2.1.2 CONSULTANT'S PROJECT TEAM "he following tables summarize the project roles of the members of the project team. Changes in the aforestated project team members shall require the prior written approval of the City Manager prior to implementation. 7 Jerry C . ~irrds~iey Project Director Kacy J. Lansing Project Manager f Marcrls Is~abc~vs ~ ........ , ~ ~:: Project Assistant Data Coding & Entry Staff ................................ ...... Michael t'~gettnt „~; Project Co-Director`' Denise ~at~a~~ °' Researcher Supervisor. 150+ Fielding Researchers Oscar Allain Project Translator Genevieve Kar~i`ie~tvs~Ca Project Statistician Office Support Staff Jerry C. Lindsley Oversees all CRPP activities, Project Director responsibilities, and deliverables. Acts as main CRPP contact person for Research Design, Fielding, Reports and Recommendations, and Project Task Management Michael Vigeant Oversees project components and Project Co- assists with Instrument Development, Director Reports and Recommendations; Project Task Management Oscar Allain Oversees project components and Project Co- assists with Instrument Development, Director Reports and Recommendations; Project Task Management translation Kacy J. Lansing Project Manager Genevieve Project Karbowski Statistician Oversees proposals and contracts; assists with Reports Project Statistician. Assists in the Development and Implementation of Survey Sample and Data Analysis. Marcus Rabovsky Project I Project Management and Scheduling Assistant Denise Maldonado Research I Supervise CRPP Research Staff Supervisor Research Staff ~ Research Staff ~ Telephone Survey Fielding 8 2.1.3 SUB-CONTRACTORS The Consultant shall be liable for the Consultant's services, responsibilities and liabilities under this Agreement and the services, responsibilities and liabilities of sub-contractors, and any other person or entity acting under the direction or controls of the Consultant. When the term "Consultant" is used in this Agreement, it shall be deemed to include any sub-consultants and any other person or entity acting under the direction or control of Contractor. All sub-consultants must be approved of in writing prior to their engagement by Consultant. SECTION 3 TERM/PROJECT TIMELINE 3.1 TERM The term of this agreement shall commence upon execution of this Agreement by all parties hereto, and shall terminate twenty-four (24) months from the date set forth on Page 1 of the Agreement (the Commencement Date), unless terminated earlier as otherwise provided in this Agreement. Additionally, at the sole option and discretion of the City, additional years surveys and/or focus groups (i.e., 2011 survey; 2012 focus group; 2013 survey; and 2014 focus group), will be negotiated and said services provided by the Consultant. 3.2 PRJECT TIMELINE CRPP shall work with project personnel to make any necessary adjustments and/or accelerations (if necessary) during the Project Initiation Meeting. Deliverables/Tasks correspond with the proposed methodology found above. Dates for tasks are to be completed by: .............v........ i}yl i??,}}tiiiv}f: v: v'{.v:f::i ............... ...............................-.-....v.:..:i ...................v; •: v...r...•t...... vn ......... . n vn/: ~.r ..........i::::{v{.:::: r.:'..{if.Gf ..l'{4rT{: } ::v .:::::.::::::....................r.....-..........-.............. ......................... .......:................................ .......................... ........................ ......................... ...........r.-.....v-.v4:. .............-.........-.. .........- ....................... .x.....v...v:: is •.:x ..................................................... .............-.......................................-..-.....-...-. ... ...... .........lr-- xv.::ry: v-pX.:: •.OI.:E'•. v}~. ~.-..{tu: :i.::::::: x. f.C:v......W ._ ....:-: 'C'A': ..............._.._..._.._.._..._. ._........: ::................... ......t Task 1 : . ? r C• Yi. ... ..............-.. .-........... v.:: .-.. ...... y~yr~" ~ .... ..... x.... ...... •tt•. .5..?xS. .h.-... :}}'-)C {r :... .: -.. .: : {f : -...-..-.-.-...- -........r. _.... .-..- .--.. ...:::. 4• .. ~fiS.. f..-...f:SR.. --- -: .:Yn!-::iv- -.... ... - {is:}' :'.f~+..- ~ .. :.: -.....-.-.....v-. .-.-. - :-::=-:w .... -.: . ........ ... .n ;t- }t4.v~i'6"' --- ;;, :~>: .-.v-.~. ...-.?: .-..... ...... _ iti' . -. :. ....-..-.....- -- . }__r'..-v..i ~ - .........::..-. $l={WS.:~ .. x - ~J { t }• .-..1vvv -: riiti ...- _ -- .. - : v :}.. v _ ... +i'i{t_i-vY{}:. .-:--: - - .:.'i2{}}v.=. ,,- y :i-- - ..vvv. .-...:. ~ ....... v~ _ ....:::::::::: ...... ~~~py.~~ ....... . n f4$.. .A.... ......... v i{ :. ... ..... ..- --.. ...-...- v. vtir.v-.... _ _ -- .... - ~- ~ .{r: - -.-- •-... __ _ . .-.. ..::~ ' x.:. { -}~ ~ -- v. ..'+r =i:-'.~..-._ -. :{-: ~,~.~ -.f. •r ._ _ _ - .. :{ ~v$• ~ - . .}A.• . {v:hn v •: -. ieiF•1 v _ _ _ ..v....... .' } $ ~ _ .}Y.a'.. . -0'. . ~~~'vti l Project Initiation Meeting Survey Design Sample Design Task 2 Maintaining Communication Task 3 Instrument Design Task 4 Primary Data Collection Survey Pre-Test Staff Training Full-Scale Survey Fielding Task 5 Data Analysis, Final Report and Presentations Data Analysis Analysis Final Report Presentation Project Follow-Up SECTION 4 COMPENSATION FOR SERVICES 4.1 COST OF SERVICES The cost charged by the Consultant for those services of portions thereof, satisfactorily performed pursuant to this agreement shall be as follows: ~Itt~l~:>:::>. .. . .._ ~ ~ ~ ~~~~ ~~ ... 1 Survey Design/Sample $3,800 $1,125 Plan/Plannin 2 Communications $760 $225 3 Instrument Desi n $3,040 $900 4 Prima Data Collection $47,120 $13,950 5 Data Analysis, Final $21,280 $6,300 Report, and Presentations $76,000 $22,500 Travel* Based on cost OPTIONAL Focus Grou s U to $5,000 er focus rou * Travel is anticipated to be incurred for project kids-off meeting, survey instrument review with the Commission Committee of the Whole, presentations, and focus groups, as deemed necessary. 4.2 INVOICING Payments shall be made on a lump sum basis by task for services satisfactorily rendered pursuant to the Scope of Work and Task Deliverables specified in Section 2.1, and upon completion of each Task, within thirty (30) days of the date of the invoice, in a manner satisfactory to, and as reasonably approved and received, by, the City. Such invoice shall include a detailed description of the Services provided. Travel expenses shall be billed as incurred based on supporting receipts and invoices at costs consistent with Florida Statutes. Focus group incentives will be invoiced at cost. Consultant shall mail all Invoices to: City of Miami Beach 1700 Convention Center Drive City Manager's Office - 4th Floor Miami Beach, Florida 33139 Attn: Kathie G. Brooks, OBPI Director 4.3 METHOD OF PAYMENT Within thirty (30) days of the approval by the City of an appropriately filed Invoice, the City shall provide Consultant with a check for payment of the approved amount. Payments shall only be made on approved invoices for Services (or portions thereof) satisfactorily performed. 10 SECTION 5 TERMINATION. SUSPENSION AND SANCTIONS 5.1 TERMINATION FOR CAUSE If the Consultant shall fail to fulfill in a timely manner, or otherwise violates any of the covenants, agreements, or stipulations material to this Agreement, the City shall thereupon have the right to terminate the Services then remaining to be performed. Prior to exercising its option to terminate for cause, the City shall notify the Consultant of its violation of the particular terms of this Agreement and shall grant Consultant fifteen (15) days to cure such default. If such default remains uncured after fifteen (15) days, the City, upon three (3) days' notice to Consultant, may terminate this Agreement and the City shall be fully discharged from any and all liabilities, duties and terms arising out of/or by virtue of this Agreement. Notwithstanding the above, the Consultant shall not be relieved of liability to the City for damages sustained by the City by any breach of the Agreement by the Consultant. The City, at its sole option and discretion, shall additionally be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against the defaulting party. The City shall be entitled to recover all costs of such actions, including reasonable attorneys' fees. To the extent allowed by law, the defaulting party waives its right to jury trial and its right to bring permissive counter claims against the City in any such action. 5.2 TERMINATION FOR CONVENIENCE OF THE CITY THE CITY MAY ALSO, FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THE SERVICES THEN REMAINING TO BE PERFORMED AT ANY TIME DURING THE TERM HEREOF BY GIVING WRITTEN NOTICE TO CONSULTANT OF SUCH TERMINATION, WHICH SHALL BECOME EFFECTIVE FIFTEEN (15) DAYS FOLLOWING RECEIPT BY THE CONSULTANT OF THE WRITTEN TERMINATION NOTICE. IF THE AGREEMENT IS TERMINATED BY THE CITY AS PROVIDED IN THIS SUBSECTION, CONSULTANT SHALL BE PAID FOR ANY SERVICES SATISFACTORILY PERFORMED, AS DETERMINED BY THE CITY, AT ITS DISCRETION, UP TO THE DATE OF TERMINATION. 5.3 TERMINATION FOR INSOLVENCY The City also reserves the right to terminate the Agreement in the event the Consultant is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. In such event, the right and obligations for the parties shall be the same as provided for in Section 5.2. 5.4 SANCTIONS In the event of the Consultant's noncompliance with the nondiscrimination provisions of this Agreement, the City shall impose such sanctions as the City or the State of Florida may determine to be appropriate, including but not limited to, withholding of payments to the Consultant under the Agreement until the Consultant complies and/or cancellation, termination or suspension of the Services. In the event the City cancels or terminates the Services pursuant to this Subsection the rights and obligations of the parties shall be the same as provided in Section 5.2. 11 SECTION 6 INDEMNIFICATION AND INSURANCE REQUIREMENTS 6.1 INDEMNIFICATION Consultant agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees and agents, from and against any and all actions, claims, liabilities, losses, and expenses, including, but not limited to, attorneys' fees and costs, for personal, economic or bodily injury, wrongful death, loss of or damage to property, at law or in equity, which may arise or be alleged to have arisen from the negligent acts, errors, omissions or other wrongful conduct of the Consultant, its employees, agents, sub-Consultant, or any other person or entity acting under Consultant's control, in connection with the Consultant performance of the Services pursuant to this Agreement; and to that extent, the Consultant shall pay all such claims and losses and shall pay all such costs and judgments which may issue from any lawsuit arising from such claims and losses, and shall pay all costs and attomeys' fees expended by the City in the defense of such claims and losses, including appeals. The parties agree that one percent (1 %) of the total compensation to the Consultant for performance of the Services under this Agreement is the speck consideration from the City to the Consultant for the Consultant's Indemnity Agreement. The Consultant's obligation under this Subsection shall not include the obligation to indemnify the City of Miami Beach and its officers, employees and agents, from and against any actions or claims which arise or are alleged to have arisen from negligent acts or omissions or other wrongful conduct of the City and its officers, employees and agents. The parties each agree to give the other party prompt notice of any claim coming to its knowledge that in any way directly or indirectly affects the other party. 6.2 INSURANCE REQUIREMENTS The Consultant shall not commence any work pursuant to this Agreement until all insurance required under this Section has been obtained and such insurance has been approved by the City's Risk Manager. The Consultant shall maintain and carry in full force during the term of this Agreement the following insurance: 1. Consultant General Liability in the amount of $1,000,000. 2. Consultant Professional Liability in the amount of $200,000. 3. Workers Compensation & Employers Liability as required pursuant to Florida statute. 4. The insurance must be furnished by insurance companies authorized to do business in the State of Florida and approved by the City's Risk Manager. 5. Original certificates of insurance for the above coverage must be submitted to the City's Risk Manager for approval prior to any work commencing. These certificates will be kept on file in the office of the Risk Manager, 3`~ Floor, City Hall. 6. The Consultant is solely responsible for obtaining and submitting all insurance certificates for its sub-consultants. All insurance policies must be issued by companies authorized to do business under the laws of the State of Florida. The companies must be rated no less than "B+" as to management and not less than "Class VI" as to strength by the latest edition of Best's Insurance Guide, published by A. M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City's Risk Manager. Compliance with the foregoing requirements shall not relieve the Consultant of the liabilities and obligations under this 12 Section or under any other portion of this Agreement, and the City shall have the right to obtain from the Consultant specimen copies of the insurance policies in the event that submitted certificates of insurance are inadequate to ascertain compliance with required overage. 6.2.1 Endorsements All of Consultant's certificates, above, shall contain endorsements providing that written notice shall be given to the City at least thirty (30) days prior to termination, cancellation or reduction in coverage in the policy. 6.2.2 Certificates Unless directed by the City otherwise, the Consultant shall not commence any services pursuant to this Agreement until the City has received and approved, in writing, certificates of insurance showing that the requirements of this Section (in its entirety) have been met and provided for. SECTION 7 LITIGATION JURISDICTIONNENUE/JURY TRIAL WAIVER This Agreement shall be enforceable in Miami-Dade County, Florida, and if legal action is necessary by either party with respect to the enforcement of any or all of the terms or conditions herein, exclusive venue for the enforcement of same shall lie in Miami-Dade County, Florida. By entering into this Agreement, Consultant and the City expressly waive any rights either party may have to a trial by jury of any civil litigation related to or arising out of this Agreement. Consultant shall specifically bind its employees, sub-consultants, and agents to the provisions of this Agreement. This Agreement shall be construed in accordance with the laws of the State of Florida. SECTION 8 LIMITATION OF CITY'S LIABILITY The City desires to enter into this Agreement only if in so doing the City can place a limit on the City's liability for any cause of action, except for non-payment of services provided by Consultant as a result of the City's request, for money damages due to an alleged breach by the City of this Agreement, so that its liability for any such breach never exceeds the sum of $1,000. Consultant hereby expresses its willingness to enter into this Agreement with Consultant's recovery from the City for any damage action for breach of contract to be limited to a maximum amount of $1,000. Accordingly, and notwithstanding any other term or condition of this Agreement, Consultant hereby agrees that the City shall not be liable to the Consultant for damages in an amount in excess of $1,000 for any action or claim for breach of contract arising out of the performance or non-performance of any obligations imposed upon the City by this Agreement, except for non-payment of services provided by Consultant as a result of the City's request. Nothing contained in this paragraph or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability as set forth in Section 768.28, Florida Statutes. 13 SECTION 9 ATTORNEY'S FEES In the event that any party to this Agreement should seek legal or administrative recourse to enforce the terms of this Agreement, the breaching party shall be obligated to pay the prevailing party the reasonable attorney's fees and costs incurred by the prevailing party. SECTION 10 GENERAL PROVISIONS 10.1 AUDIT AND INSPECTIONS At any time during normal business hours, and as often as the City may deem necessary, in tis reasonable discretion, there shall be made available to the City and/or such representatives as the City may deem to act on its behalf, to audit, examine and make audits of all contracts, invoices, materials, payrolls, records of personnel, conditions of employment and other data relating to all matters covered by this Agreement. Consultant shall maintain any and all records necessary to document compliance with the provisions of this Agreement. 10.2 ACCESS TO RECORDS Consultant agrees to allow access during normal business hours to all financial records related to this Project to the City and/or such authorized representatives as it may deem to act on its behalf, and agrees to provide such assistance as may be necessary to facilitate financial audit by the City or its representatives when deemed necessary to insure compliance with applicable accounting and financial standards. Consultant shall allow access during normal business hours to all other records, forms, files, and documents which have been generated in performance of this Agreement, to those personnel as may be designated by the City. 10.3 ASSIGNMENT, TRANSFER OR SUBCONSULTING The Consultant shall not sub-consult, assign, or transfer any work under this Agreement without the prior written consent of the City. Neither this Agreement nor any term nor provision hereof or right hereunder shall be assignable unless as approved pursuant to this section, by any parties and any attempt to make such assignment(unless approved) shall be void. 10.4 PUBLIC ENTITY CRIMES Prior to commencement of the Services, the Consultant shall file a State of Florida Form PUR 7068, Swom Statement under Section 287.133(3)(a) Florida Statute on Public Entity Crimes with the City's Procurement Division. 10.5 EQUAL EMPLOYMENT OPPORTUNITY In connection with the performance of this Agreement, the Consultant shall not discriminate against any employee or applicant for employment because of race, color, religion, ancestry, sex, age, and national origin, place of birth, marital status, sexual orientation or physical handicap. The Consultant shall take affirmative action to ensure 14 that applicants are employed and that employees are treated during their employment without regard to their race, color, religion, ancestry, sex, age, national origin, place of birth, marital status, physical handicap, or sexual orientation. 10.6 CONFLICT OF INTEREST The Consultant herein agrees to adhere to and be governed by all applicable Miami-Dade County Conflict of Interest Ordinances and Ethics provisions, as set forth in the Miami- Dade County Code, and as may be amended from time to time; and by the City of Miami Beach Charter and Code; both of which are incorporated by reference herein as if fully set forth herein. The Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirectly which should conflict in any manner or degree with the performance of the Services. The Consultant further covenants that in the performance of this Agreement, no person having any such interest shall knowingly be employed by the Consultant. No member of or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. SECTION 11 NOTICES All notices and communications in writing required or permitted hereunder, except for those of cancellation of assignments which are governed by subsection 2.2, may be delivered personally to the representatives of the Consultant and the City listed below or may be mailed by U.S. Certified Mail, return receipt requested, postage prepaid, or by a nationally recognized ovemight delivery service. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONTRACTOR: The Center For Research & Public Policy (CRPP) Attn: Jerry Lindsley 101 Oakview Drive Trumbull, Connecticut 06611 (203) 374-5059 TO CITY: City of Miami Beach City Manager's Office - 4th Floor Attn: Kathie G. Brooks, OBPI Director 1700 Convention Center Drive Miami Beach, Florida 33139 (305} 673-7010 Notice may also be provided to any other address designated by the party to receive notice if such alternate address is provided via U.S. certified mail, return receipt requested, hand delivered, or by ovemight delivery. In the event an alternate notice address is properly provided, notice shall be sent to such alternate address in addition to any other address which notice would otherwise be sent, unless other delivery instruction as spec~cally provided for by the party entitled to notice. 15 Notice shall be deemed given on the day on which personally served, or the day of receipt by either U.S. certified mail or overnight delivery. SECTION 12 ENTIRE AGREEMENT, AMENDEMENT, SEVERABILITY 12.1 ENTIRETY OF AGREEMENT The City and the Consultant agree that this is the entire Agreement between the parties. This Agreement supersedes all prior negotiations, correspondence, conversations, agreements or understandings applicable to the matters contained herein, and there are no commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in this document. Title and Paragraph headings are for convenient reference and are not intended to confer any rights or obligations upon the parties to this Agreement. 12.2 CHANGES AND ADDITIONS This Agreement cannot be modified or amended without the express written consent of the parties. No modification, amendment, or alteration of the terms or conditions contained herein shall be effective unless contained in a written document executed with the same formality and of equal dignity herewith. 12.3 SEVERABILITY If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall not be affected and every other term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law. 12.4 COUNTERPARTS This Agreement may be executed in one or more counterparts, each of which shall be deemed to be an original, but all of which shall constitute one and the same Agreement. 16 IN WITNESS WHEREOF, the pa fi st enteredhabove. used this Agreement to be executed by their appropriate officials, as of the date FOR CITY: CITY OF MIAMI BEACH, FLORIDA ATTEST' f ~ ~ ~ ~ l / (~ ~ / ~ ~ ~~ VlM (1X '`J 1. By' By: atti errer o er Robert Percher Mayor City Clerk STATE OF FLORIDA ~ SS COUNTY OF MIAMI-DADE ) 2009, before me personally appeared, On this ~~day of ~ of the City of Miami Beach, who ids ~ as and who did~Ke ersonally know to me an oath and deposes at the /hey thaexecuted/t a sameuted the above instrument and they/he e acknowledged to meth y ~ ~~ MY COMMISSION EXPIRES: -- -RGnn...~. --- MY COMMISSION # D0016~3 EXPIRES: May ~ unaenvMe~ Bonded Thru Notary ~~~ FOR CONSULTANT: THE CENTER FOR RESEARCH 8~ PUBLIC POLICY: ATTEST: By: By• _ Si n ture nature fi ~ ~~ c, ~, g ~~ el~n~ Print Name/T le Print Name/T le Corporate Seal ~~ STATE OF- ) SS COUNTY OF ) ~On t day of Q'~- ' 2009, before me personally appeared, s ~ ,who is ally know to me or as identification and o did did not take an oath produced ~ and deposes and says, that he/she executed the ve instrum nt and he s acknowledged o me that he/she executed the same with lawful authority to do so. NOTARY PUBLIC _ MY COMMISSION EXPIRES: SUSAN UR®Arl xoTeaY plcratrc I~AY COI~ISSION EXPIRES JULY 81, 7At 17 APPROVED A8 TO FORM & LANGUAGE