2009-26986 ResoRESOLUTION NO. 2009-26986
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, AUTHORIZING THE SECOND RENEWAL TERM
OF THE SERVICE AGREEMENT WITH WASTE MANAGEMENT INC. OF
FLORIDA, SAID RENEWAL TERM OF ONE YEAR, COMMENCING ON
JANUARY 1, 2009, AND ENDING ON DECEMBER 31, 2009, FOR THE
COLLECTION AND DISPOSAL OF RESIDENTIAL SOLID WASTE, YARD
TRASH, BULK WASTE AND OPERATION OF THE CITY'S GREEN WASTE
FACILITY, UPON THE SAME TERMS AND CONDITIONS.
WHEREAS, the City issued a Request for Proposals No. 48-03/04 on October 11, 2004,
to solicit proposals for a two-year contract for the collection and disposal of residential solid
waste, yard trash, bulk waste, and operation of the City's Green Waste Facility; and
WHEREAS, on December 8, 2004, the Mayor and Commission authorized the Mayor
and City Clerk to execute a Service Agreement with Waste Management Inc. of Florida, with an
initial term commencing on January 1, 2005, and expiring on December 31, 2007; and
WHEREAS, the Agreement also provides for two additional one (1) year renewals, at the
sole discretion of the City; and
WHEREAS, on October 17, 2007, the Mayor and City Commission approved Resolution
No. 2007-26682, authorizing the first year renewal term, which expired on December 31, 2008;
and
WHEREAS, the Administration is satisfied that Waste Management Inc. of Florida is
continuing to provide a quality level of service, including responsiveness, customer service and
communication.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby approve and authorize the second renewal term of the Service Agreement
with Waste Management Inc. of Florida, said term, commencing on January 1, 2009, and
ending on December 31, 2009, for the collection and disposal of residential solid waste, yard
trash, bulk waste and operation of the City's green waste facility, upon the same terms and
conditions.
PASSED and ADOPTED this 28th day of January 2009.
ATTEST:
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CITY CLERK
Robert Parcher
L~!!1!
YOR
Matti Herrera Bower
T:WGENDA~2009GJanuary 28\Regular\WM Renewal RES01-28-09.doc
APPROVED AS TO
FORM & LANGUAGE
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COMMISSION ITEM SUMMARY
Condensed Title:
A Resolution Authorizing The Second Renewal Term of the Service Agreement with Waste
Management Inc. of Florida, Said Renewal Term of One Year, Commencing January 1, 2009 And
Ending On December 31, 2009 For Collection And Disposal Of Residential Solid Waste, Yard Trash,
Bulk Waste And Operations Of The City's Green Waste Facility, Upon the Same Terms and
Conditions.
Ke Intendeq Vutcome Su ortea:
Improve Cleanliness of Miami Beach Rights-of-Way, Especially in Business Areas.
Supporting Data (Surveys, Environmental Scan, etc.): Cleanliness appears as one of the most
important areas affecting resident's quality of life. Cleanliness is ranked number 4 by residents as one of
the changes that will make Miami Beach a better place to live, work, play or visit. 76% of residents rated
arba e/ trash collection as ood or excellent.
Issue:
Shall the Mayor and City Commission approve the Resolution?
~tem 5um
The City Commission authorized the execution of a Service Agreement with Waste Management Inc. of
Florida December 8, 2004, starting January 1, 2005 and ending on December 31, 2007 and providing for
two (2) one (1) year renewals at the City's option.
The Administration's recommendation is to renew the Service Agreement for one year based on the
following:
1. Outstanding resident satisfaction with customer service documented by a very low number of
complaints. Per contract, WM could receive up to 127 complaints per month without any
penalties, on the average WM has received 9.42 complaints per month.
2. 76% of residents rated garbage/ trash collection as good or excellent in the 2007 Customer
Satisfaction Survey.
3. Additional services Waste Management has agreed to provide at no additional cost to the
City.
On December 16, 2008, the Finance and Citywide Projects Committee discussed and recommended a
one year service agreement renewal. Based on the above, the Administration recommends the renewal
of this service agreement on a month to month basis commencing on January 1, 2009 and ending on
December 31, 2009.
The Administration Recommends Approval of the Resolution.
Adviso Board Recommendation:
N/A
Financial Information:
Source of Amount Account Approved
Funds: ~
~ 2
OBPI Total
Financial Im act Summa : N/A
Cit Clerk's Office Le islative Trackin :
AI Zamora, ext 3641
Si n-Offs:
De artment Director Assistant Cit Mana er Cit na er
RCM JMG .
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~ MIAMIBEACH
City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov
COMMISSION MEMORANDUM
TO: Mayor Matti Herrera Bower and Members of the City Commission
FROM: Jorge M. Gonzalez, City Manager
DATE: January 28, 2009 ~~"
SUB~ECT: A RESOLUTION OF THE MAYOR CI OMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, AUTHO NG THE SECOND RENEWAL TERM OF
THE SERVICE AGREEMENT WITH WASTE MANAGEMENT INC. OF FLORIDA,
SAID RENEWAL TERM OF ONE YEAR COMMENCING JANUARY 1, 2009, AND
ENDING ON DECEMBER 31, 2009, FOR THE COLLECTION AND DISPOSAL
OF RESIDENTIAL SOLID WASTE, YARD TRASH, BULK WASTE AND
OPERATION OF THE CITY'S GREEN WASTE FACILITY, UPON THE SAME
TERMS AND CONDITIONS.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
ANALYSIS
Waste Management Inc. of Florida has provided the collection and disposal of residential solid
waste and operation of the City's Green Waste Facility since January 1, 2005. The terms of the
Agreement allows for up to two (2) consecutive one (1) year renewals at the discretion of the City.
The first renewal was approved by the City Commission on October 17, 2007; by Resolution No.
2007-26682. On December 10, 2008, the City Commission approved a Resolution authorizing a
month-to-month extension of the Agreement, further referring the issue of whether or not to exercise
the full renewal term under the Agreement to the Finance and Citywide Projects Committee. On
December 16, 2008, the Finance and Citywide Projects Committee recommended a one year
renewal be approved. The recommendation to renew Waste Management's Agreement for the
remaining term of one year, has been made based on the following:
1. Customer service.
Customerfeedback has shown an increase in responsiveness compared to the previous contractor
performance. Waste Management has consistently provided outstanding resident satisfaction and
customer service as documented by the very low number of complaints under the contract terms.
Waste Management could receive up to 127 complaints per month without any penalties. On the
average Waste Management has received 9 complaints per month out of approximately 6,500
accounts served twice weekly. The excellent daily communication between City and Waste
Management Field Supervisors and customer service representatives has been a key element in the
success of this Agreement.
2. Community Satisfaction Survey Results
Cleanliness is ranked number four by the residents as one of the changes that will make Miami
Beach a better place to live, work, play or visit. 76% of residents rated garbage/ trash collection as
good or excellent.
3. Additional services to be provided by Waste Management at no additional cost to the City.
Waste Management has agreed to provide the following additional services at no cost to the City:
Continue to provide four (4) garbage trucks to service the Citywhen they are only required to
provide three (3) per the contract. This additional garbage truck imp~oves the level of
service to City Residents by shortening the routes.
Provide services for the City's Neighborhood Pride Weekend Program. To reduce illegal
dumping, the City, on the first Saturday of the every month will place Waste Management
roll-off containers in South Beach and North Beach to allow residents to dump unwanted
items. Waste Management has continued to support this very successful program through
the expansion of the program to accommodate the larger volumes being collected at the
collection sites. It is anticipated that the current number of twenty (20) yard containers will
increase this year from six (6) to eight (8) containers.
Provides trash boxes and roll-off containers for city sponsored special events at no charge to
the city.
Will provide plastic bottle and aluminum can recycling services for City Hall, Police Building,
Scott RakowYouth Center, and North ShoreYouth Center. Waste Managementwill provide
recycling containers and collecU service them weekly. This program will help the City to
expand at no cost its recycling efforts and to have data to provide others on the program.
Waste Management will work with the City's Sanitation Division to enhance an Anti-litter
campaign. (Support for educational materials, events.)
In addition, the Green Waste Facility which is part of the Waste Management agreement will
continue to be operated at the City's direction. This is a site used for temporary storage of yard
waste in route to a landfill or recycling center. Under our current operational practices, Yard Trash,
which is clean landscaping waste from residents and property owners or their contracted
landscapers, is being disposed at the Green Waste Facility:
CONCLUSION
The Administration recommends that the Mayor and Commission authorize the renewal of the
service agreement with Waste Management Inc. of Florida for the full last year renewal in the
Agreement commencing on January 1, 2009 and ending on December 31, 2009, in light of Waste
Management Inc.'s good performance and added value contributions to making the City cleaner.
JMG/RCM/FHB/AZ/tc
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