Aging Resource Center M-D and Monroe Access Point Referral Agreement~2 co9 a 7o a ~
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afa. Aging Resource Center
~,~,i Miami-Dade and Monroe Counties
.tl~r<r»c~~r~Y.•ter»e.~„~_ Access Point Referral Agreement
.{n.nvvs <a, :1ni r:g.
'i'bis Referral Agreement hehveen the :\llivtce liv' Aging, Aeing Resource Center (.4RC}
for Planning and Service Area (YSA) l l and t~itV CF('1+<m fft](h (:(tKC' ~f CirwK+v~ Si=YLicfJ
otherwise known as the Access Point, shall begin on the date the agreement has been
signed by both parties. •ltte name and scree[ address mac' be advertised as au ARC
\ccess Point on the :\llianee for .\ging Internet web page at vv~aw.sllia~ccioraaing.ora
and other materials as may be produced by the Aging Resource Center. '1$is agrcernent
will remaht in effect until terminated by one or both parties.
L Objectives
A. 'l o promote the developntettt of a coordinated service delivery system to
meet the needs of elders.
R. To enable elders attd their eare;ivers access to information :utd setvicos in
ilte most efficient and IciLSt cumbersome manner possible.
C. To maintain a climate of cooperation and consultation with and bchveen
agencies. in order to achieve maximum efliciencv and effectiveness.
D. "I'u promote proer:mts and activities designed to prevent premature
inslianionalization of elders.
II. Under this Agreement, the Access Point agrees to the following,:
A. 'lo assist elders and their caregivers by providing consistent Anil unilimtt
intiirrnation about conununity resources regardless of geographical
location.
B. To provide quality services} to inquiries in a ntatutcr that is both ADA
compliant and cttlnu•ally sensitive.
C. To safeguard consumer confidentiality and comply with IIIYY;\
requirements.
D. 'fo ensure that elders and their families arc able to access information and
services in the most el'ficienl and least cumbersome manner.
lll. Under this A~recmcnt, the AItC agrees to the follotr~ing:
A. '1'o promote "uo wrong door" access to information and services for elders
and their families
13. 7•o provide technical assistance and training to :\ccess Points.
C. To monitor Access Poutts having a direct fiuniiu; a~~recntcnt wish the
AA.0.%ARC in accordance with l~lorida Rule C.'hapter~SRli-1.
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Ylatinun- -- -
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Level Vold Level, plus the li,llouing:
User access to Relcr for aetivatimt of+aai[ listed consumers
CCE Lead
:~gcncy Lnlcr data in Rclcr, ai appropriate
Col(1 Level Silver Level; plus the followhtg: I n
Yrovitler Perlonn approved ouuourced :\RC fimetions
A;ency ',}aiutain and update trait lists in CIRTS in accordance with
DO>;A requirements
Provide, dtrough Refer, in[onualion « garding the most
appropriate and colt eifcient service altcmatives, including
private pay and other comnnmit; er,anizations
Report number of client contacts to the Aging Resource Center
Silver Level Use of a computer lur elders andkx caregivers [o access Rcfcr, L
the statewide neb-based h,lom,ation and Refe,Tal database
tlu'ongh the Agutg Resource Center wehsite
Community
Partner Assist eldersvtdbrcarc~ivcrs+vithaceessingReferthrou~h the
Agine Resource Canter vvchsitc
(Please indicate the access to a prhuer to print inlitmtation Ik,m the ARC websi[e
services vmr a« shlc w
provide with a check
mark i^ the appropriate access to telephones far elders and ur caregivers to contact the
box) Agin, Resource Center ~(
Refer elders and caregivers to dre :leing Resource Center Cl
provide literthu~e to elders and'or caregivers
II Pon the :\ccess Point seal (must provide at Icast one service) - ~
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Agency Name Contact Name
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.Address (.( ~ .
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I;a'ee A9. Gonxaler, f try' Alanxge' n3tC ~
APPROVED AS TO
~~~ ~ _1GUAGE
Authorized Signatures ARC ~ Date f & FOH E CUTiON
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