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Bristol Strategy Group Agreement~o0y ads yS c r.~ - r/ii/o7 PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF MIAMI BEACH, FLORIDA AND BRISTOL STRATEGY GROUP FOR BOARD DEVELOPMENT AND TRAINING SERVICES RELATED TO THE CITY'S SERVICE PARTNERSHIP INITIATIVE THIS AGREEMENT made and entered into this 21st day of May, 2009, by and between the CITY OF MIAMI BEACH, FLORIDA (hereinafter referred to as City), having its principal offices at 17D0 Convention Center Drive, Miami Beach, Florida, 33139, and BRISTOL STRATEGY GROUP, a Florida Corporation, (hereinafter referred to as Contractor), whose address is 3332 NE 190t" Street, Suite 812, Aventura, Florida, 33180. SECTION 4 1.1 Agreement: This Agreement between the City and Contractor, and any exhibits and/or attachments hereto. City Manager: The Chief Administrative Officer of the City. Contractor: For the purposes of this Agreement, Contractor shall be deemed to be an independent contractor, and no# an agent or employee of the City. Services: All services, work and actions by the Contractor performed pursuant to or undertaken under this Agreement, as described in Section 2 and Exhibit "A" hereto. Fee (Compensation): Amount paid to the Contractor to cover the costs of the Services. Risk Manager: The Risk Manager of the City, with offices at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida 33139, telephone number (305) 673-7000, Ext. 6435, and fax number (305) 673-7023. 1 SECTION 2 SCOPE OF WORK (SERVICES) The Contractor wilt provide leadership board development and training services for the Miami Beach Service Partnership members. The scope of work to be performed by Contractor is further detailed in Exhibit "A," entitled "Scope of Services." The Contractor shall report to the City's, Office of Community Services, Division Director. SECTION 3 COMPENSATION 3.1 FIXED FEE Contractor shall be compensated for the Services, as set forth in Section 2 and Exhibit "A", as follows: (a) Design and coaching services far on-boarding process for Miami Beach Service Partnership members at Five Hundred and Twenty-Five Dollars ($525); (b) Design and coaching services for the on-boarding process of the Miami Beach Service Partnership Governing Board at Five Hundred and Twenty-Five Dollars ($525); (c) Design and coaching services for success plan at Three Hundred and Fifty Dollars ($350); and (d) Design and facilitation services for the implementation of a dashboard tool for use by the Miami Beach Service Partnership Governing Board at Seven Hundred Dollars ($700), for a maximum not to exceed Two Thousand One Hundred Dollars ($2,100). Contractor's compensation shall be further subject to and conditioned upon all or any portion of the Services to be provided herein being allowable and within the Scope of Services delineated in Exhibit "A". Notwithstanding the preceding, or any term or condition of the Agreement, Contractor's total compensation during the Term of this Agreement shall not exceed the maximum allowable sum of Two Thousand One Hundred Dollars ($2,100). 3.2 INVOICING Contractor shall submit an invoice upon provision of Services, or portions thereof, which includes an itemized, detailed description of the Services (or portions thereof) provided and cost(s) for same. Invoices and supporting documentation shall be submitted to Maria L. Ruiz, Division Director, Office of Community Services, 1700 Convention Center Drive, Miami Beach, Florida, 33139. 3.3 METHOD OF PAYMENT Payments shall be made within thirty (30) days of the date of invoice, in a manner satisfactory to and as approved and received by the Office of Community Services Director. 2 SECTION- 4 GENERAL PROVISIONS 4.1 RESPONSIBILITY_OF THE CONTRACTOR With respect to the performance of the Services, the Contractor shall exercise that degree of skill, care, efficiency and diligence normally exercised by recognized professionals with respect to the performance of comparable services. In its performance of the Services, the Contractor shall comply with all applicable laws, ordinances, and regulations of the City, Miami-Dade County, the State of Florida, and the federal government, as applicable. 4.2 PUBLIC ENTITY CRIMES A State of Florida Form PUR 7068, Sworn Statement under Section 287.133(3)(a) Florida Statute on Public Entity Crimes shall be filed with the City's Procurement Division, prior to commencement of the Services herein. 4.3 DURATION AND EXTENT OF AGREEMENT (TERM? The term of this Agreement shall commence upon execution of this Agreement by all parties hereto, and shall terminate on August 31, 2009. Contractor shall complete and/or shall satisfactorily provide all Services no later than August 31, 2009. 4.4 INTENTIONALLY DELETED 4.5 INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees and agents, from and against any and all actions, claims, liabilities, losses, and expenses, including, but not limited to, attorneys' fees, for personal, economic or bodily injury, wrongful death, loss of or damage to property, at law or in equity, which may arise or be alleged to have arisen from the negligent acts, errors, omissions or other wrongful conduct of the Contractor, its employees, agents, sub-consultants, or any other person or entity acting under Consultant's control, in connection with the Contractor's performance of the Services pursuant to this Agreement; and to that extent, the Contractor shall pay all such claims and losses and shall pay all such costs and judgments which may issue from any lawsuit arising from such claims and losses, and shall pay all costs and attorneys' fees expended by the City in the defense of such claims and losses, including appeals. The Contractor's obligation under this Subsection shall not include the obligation to indemnify the City of Miami Beach and its officers, employees and agents, from and against any actions or claims which arise or are alleged to have arisen from negligent acts or omissions or other wrongful conduct of the City and its officers, employees and agents. The parties each agree to give the other party prompt notice of any claim coming to its knowledge that in any way directly or indirectly affects the other party. 4.6 TERMINATION. SUSPENSION AND SANCTIONS 4.6.1 Termination for Cause If the Contrac#or shall fail to fulfill in a timely manner, or otherwise violate any of the covenants, agreements, or stipulations material to this Agreement, the City shall thereupon have the right to terminate the Services then remaining to be performed. Prior to exercising its option to terminate for cause, the City shall notify the Contractor of its violation of the particular terms of this Agreement and shall grant Contractor three (3) days to cure such default. If such default remains uncured after three (3) days, the City, without further notice to Contractor, may terminate this Agreement and the City shall be fugy discharged from any and all liabilities, duties and terms arising out of/or by virtue of this Agreement. Notwithstanding the above, the Contractor sha11 not be relieved of liability to the City for damages sustained by the City by any breach of the Agreement by the Contractor. The City, at its sole option and discretion,. shall additionally be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against the defaulting party. The City shalt be entitled to recover atl costs of such actions, including reasonable attorneys' fees. To the extent allowed by law, the defaulting party waives its right to jury trial and its right to bring permissive counter claims against the City in any such action. 4.6.2 Termination for Convenience of City NOTWITHSTANDING SECTION 4.6.1, THE CITY MAY ALSO, FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THIS AGREEMENT AT ANY TIME DURING THE TERM HEREOF BY GIVING WRITTEN NOTICE TO CONSULTANT OF SUCH TERMINATION, WHICH SHALL BECOME EFFECTIVE SEVEN (7) DAYS FOLLOWING RECEIPT BY THE CONSULTANT OF THE WRITTEN TERMINATION NOTICE. IN THAT EVENT, ANY FINISHED OR UNFINISHED DOCUMENTS AND OTHER MATERIALS PREPARED AND OR OTHERWISE COMPILED BY CONSULTANT PURSUANT TO ITS PROVISION OF THE SERVICES CONTEMPLATED IN SECTION 2 AND IN EXHIBIT "A", SHALL BE PROMPTLY ASSEMBLED AND DELIVERED TO THE CITY, AT CONSULTANT'S SOLE COST AND EXPENSE. IF THE AGREEMENT IS TERMINATED BY THE CITY AS PROVIDED IN THIS SUBSECTION, CONSULTANT SHALL BE PAID FOR ANY 4 SERVICES SATISFACTORILY PERFORMED, AS DETERMINED BY THE CITY AT ITS SOLE DISCERTION, UP TO THE DATE OF TERMINATION; PROVIDED, HOWEVER, THAT AS A CONDITION PRECEDENT TO SUCH PAYMENT, CONSULTANT SHALL HAVE DELIVERED ANY AND ALL DOCUMENTS, MATERIALS, ETC, TO CITY,: AS REQUIRED HEREIN. 4.6.3 Termination for Insolvency The City also reserves the right to terminate the remaining Services to be performed in the event the Contractor is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. Jn such event, the right and obligations for the parties shall be the same as provided for in Section 4.6.2. 4.6.4 Sanctions for Noncompliance with Nondiscrimination Provisions In the event of the Contractor's noncompliance with the nondiscrimination provisions of this Agreement, as applicable, the City shall impose such sanctions as the City or the State of Florida may determine to be appropriate, including but not limited to, withholding of payments to the Contractor under the Agreement until the Contractor complies and/or cancellation, termination or suspension of the Services andJor the Agreement. In the event the City cancels or terminates the Services and/or the Agreement pursuant to this Subsection the rights and obligations of the parties shall be the same as provided in Section 4.6.2. 4.7 CHANGES AND ADDITIONS Any changes and additions to the terms of this Agreement shalt be by a written amendment, signed by the duly authorized representatives of the City and Contractor. No alteration, change, or modification of the terms of this Agreement shall be valid unless amended in writing, signed by the parties hereto, and approved by the City. 4.8 OWNERSHIP OF DOCUMENTS Any changes and additions to the terms of this Agreement shall be by a written amendment, signed by the duly authorized representatives of the City and Contractor. No alteration, change, or modification of the terms of this Agreement shall be valid unless amended in writing, signed by the parties hereto, and approved by the City. 4.9 AUDIT AND INSPECTIONS Upon 24-hour's written notice, the City Manager (on behalf of the City) and/or such authorized representatives as the City Manager may deem to act on the City's 5 behalf, may, during Contractor's normal business hours, audit, examine and make audits of all contracts, invoices, materials, payrolls, records of personnel, conditions of employment, and any and all other data and/or records and/or documents relating to all matters covered by this Agreement. Contractor shall maintain any and all such records, as necessary to document compliance with the provisions of this Agreement. 4.10 ACCESS TO RECORDS Contractor agrees to allow access during normal business hours to all records including, without limitation, Contractor's financial records, to the City and/or its authorized representatives, and agrees to provide such assistance as may be necessary to facilitate audit by the City and/or its representatives, when and as the City Manager, in his sole and reasonable discretion, may deem necessary to ensure compliance with the provisions of this Agreement including, without limitation, as they pertain to any financial audits (with applicable accounting and financial standards). Contractor shall allow access during normal business hours to any and all records, forms, f'rfes, and documents which have been generated in performance of this Agreement, by the City and/or its authorized representatives. 4.11 INSURANCE REQUIREMENTS The Contractor shall not commence any work and/or Services pursuant to thus Agreement until all insurance required under this Section has been obtained and such insurance has been reviewed and approved by the City's Risk Manager. Contractor shall maintain and carry in full force during the term of this Agreement the following insurance: 1. Contractor General Liability, in the amount of $1,000,000. 2. Contractor Professional Liability, in the amount of $200,000. 3. Workers Compensation & Employers Liability, as required pursuant to Florida Statutes. All insurance required hereunder must be furnished by insurance companies authorized to do business in the State of Florida. Original certificates of insurance for the above coverage must be submitted to the City's Risk Manager at the Office of the Risk Manager of the City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139. The Contractor is solely responsible for obtaining and submitting all insurance certificates for its sub-contractors. All insurance policies must be issued by companies authorized to do business under the laws of the State of Florida. The companies must be rated no less than "B+" as to management and not less than "Class VI" as to strength by the latest 6 edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. Compliance with the foregoing requirements shall not relieve the Contractor of the liabilities and obligations under this Section or under any other portion of this Agreement, and the City shall have the right to obtain from the Contractor specimen copies of the insurance policies in the event that submitted certificates of insurance are inadequate to ascertain compliance with required overage. All of Contractor's certificates, as required in this Section 4.11, sha(I contain endorsements providing that written notice shall be given to the City at least thirty {30) days prior to termination, cancellation or reduction in coverage in the policy. The Contractor shall not commence any work and/or Services pursuant to this Agreement untit the City's Risk Manager has received, reviewed and approved, in writing, certificates of insurance showing that the requirements of this Section (in its entirety) have been met and provided for. 4.12 ASSIGNMENT, TRANSFER OR SUBCONTRACTING The Contractor shall not subcontract, assign, or transfer any work under this Agreement without the prior written consent of the City Manager which consent, if granted at all, shall be at the Manager's sole and absolute discretion. 4.13 SUB-CONTRACTORS The Con#rac#or shall be liable #or Contractor's services, responsibili#ies and liabilities under this Agreement, and the services, responsibilities and liabilities of sub-contractors, and any other person or entity acting under the direction or control of Contractor. When the term "Contractor" is used in this Agreement, it shall be deemed to include any sub-contractors and any other person or entity acting under the direction or control of Contractor. All sub-contractors must be approved, in writing by the City Manager, or his designee, prior to their engagement by Contractor (which approval, if granted at all, shall be at the Manager's sole discretion and judgment). 4.14 EQUAL EMPLOYMENT OPPORTUNITY In connection with the .performance of this Agreement, the Contractor shall not discrimina#e against any employee or applicant for employment because of race, color, religion, ancestry, sex, age, and national origin, place of birth, marital status, or physical handicap. The Contractor shall take affirmative action to ensure that applicants are employed and that employees are treated during their employment without regard to their race, color, religion, ancestry, sex, age, national origin, place of birth, marital status, disability, or sexual orientation, as applicable. 7 4.15 NO CONFLICT OF INTEREST The Contractor agrees to adhere to and be governed by the Metropolitan Miami-Dade County Conflict of Interest Ordinance, as same may be amended from time to time; and by City of Miami Beach Code, as same may be amended from time to time. The Contractor covenants that it presently has no interest and shall not acquire any interest, direct or indirectly which should conflict in any manner or degree with the performance of the Services. The Contractor further covenants that in the performance of this. Agreement, no person having any such interest shall knowingly be employed by the Consultant. No member of or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. 4.16 PATENT RIGHTS; COPYRIGHTS: CONFIDENTIAL FINDINGS Any patentable result arising out of this Agreement, as well as all information, design specifications, processes, data and findings, shall be made available in perpetuity to the City, for public use. No reports, other documents, articles or devices produced in whole or in part under this Agreement shall be the subject of any application for copyright or patent by or on behalf of the Contractor or its employees or subcontractors. 4.17 NOTICES All notices and communications relating to the day-to-day activities shall be exchanged between a project manager appointed by the Contractor and the program coordinator designated by the City Manager, who shall be Neighborhood Services Department, Office of Community Services, Division Director. The Contractor's project manager shall be designated following execution of this Agreement by the parties and prior to commencement of the Services. All other notices and communications in writing required or permitted hereunder may be delivered personally to the representatives of the Contractor and the City listed below or may be mailed by registered mail. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONTRACTOR: Bristol Strategy Group. Attn: Ellen Bristol, President 3332 NE 190th Street, Suite 812 Aventura, Florida 33180 (305)935-6676 8 TO CITY: City of Miami Beach Office of Community Services Attn: Maria L. Ruiz, Director 1700 Convention Center Drive Miami Beach, Florida 33139 (305) 673-7491 4.18 LITIGATION JURISDICTIONIVENUE This Agreement shall be governed by, and construed in accordance with, the laws of the State of Florida, both substantive and remedial, without regard to principles of conflict of laws. The exclusive venue for any litigation arising out of the Agreement shall be Miami-Dade County, Florida, if in State court, and the U.S. District Court, Southern District of Florida, if in federal court. BY ENTERING INTO THIS AGREEMENT, EXPRESSLY WAIVE ANY RIGHTS EITHER PAR JURY OR ANY CIVIL LITIGATION RELATED TO, AGREEMENT. 4.19 ENTIRETY OF AGREEMENT CONTRACTOR AND CITY TY MAY HAVE TO A TRIAL BY OR ARISING OUT OF, THIS This writing and any exhibits and/or attachments incorporated (and/or otherwise referenced for incorporation) herein. embody the entire Agreement and understanding between the parties hereto, and there are no other agreements and understandings, oral or written, with reference to the subject matter hereof that are not merged herein and superseded hereby. 4.20 LIMt7ATlON OF CITY`S LIABILITY The City desires to enter into this Agreement only if in so doing the City can place a limit on the City's liability for any cause of action for money damages due to an alleged breach by the City of this Agreement, so that its liability for any such breach never exceeds the sum of $1,000. Contractor hereby expresses its willingness to enter into this Agreement with Consultant's recovery from the City for any damage action for breach of contract to be limited to a maximum amount of $1,000. Accordingly, and notwithstanding any other term or condition of this Agreement, Contractor hereby agrees that the City shall not be liable to the Contractor for damages in an amount in excess of $1,000 for any action or claim for breach of contract arising out of the performance or non-performance of any obligations imposed upon the City by this Agreement. Nothing contained in this paragraph or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability as set forth in Section 768.28, Florida Statutes. 9 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their appropriate officials, as of the date first entered above. FOR CITY: CITY OF MIAMI BEACH, FLORIDA ATTEST: ~: I~~k G City Cferk City ger FOR CONTRACTOR: ATTEST: By: Secretary Print Name Corporate Seal ~y. Bristol Strategy Group By: President Print Name 10 ~~'I'ROVED AS TO FO&~M 8~ LANGUAGE EXHIBIT "A" "SCOPE OF SERVICES" The Contractor will provide services as follows: The Approach It is the Contractor's commitment to design, with input and subject to the approval of the Gity's Office of Community Services, the procedures and protocol for training new members to the Miami Beach Service Partnership Governing Board including: • Establishing the protocol and content for new member training that reflects the Partnership's priorities as stated in their Adop#ed Policies & Proced~rres; • Establishing the protocol and content of participation training for new members to the Miami Beach Service Partnership Governing Board; and • Training City staff on #hese protocols and content so as to ensure the Partnership's continuity of this effort. The Contractor will also design and provide training on the use of a dashboard (process tool to measure adherence to program goals) for the Miami Beach Service Partnership that addresses the priorities, key goals, outputs and key outcomes for contracted performance by the Partnership and all of its individual agency members Budget Contractor pricing for Florida municipal engagements is based on the State of Florida guidelines for management consulting services, $175/hour for senior consultants and is delineated as follows. Project Phase Actions Time Re uired Fees "On-boarding" Design and 3 hours $525 process #or the new coaching vendors "On-boarding" Design and 3 hours $525 process for the coaching Board Succession plan Design and 2 hours $350 coachin Implementation Design and 4 hours $700 process fora facilitation "Dashboard" tool Total Project $2,100 Budget (Estimated 12 Leadership Engagement for Miami Beach Service Partnership Proposal Submitted by Bristol Strategy Group April 30, 2009 Introduction In your role as Division Director for the Office of Community Services, City of Miami Beach you have requested assistance in designing key elements meant to strengthen the leadership (Board and Staff of Service Partners) and empowerment of the Miami Beach Service Partnership. The following is in response to that request. Your targeted outcomes in this limited engagement are to: 1. Design an "on-boarding" process for the new vendors that will be joining the Service Partnership that will achieve maximum engagement by vendors and shorten their learning curve about the program, the Partnership, their roles and responsibilities. 2. Design an "on-boarding" process for the Board as a governing body that effectively and efficiently integrates new Board members with existing Board members and provides a seamless transition of the Partnership's new business processes and language developed at the April Leadership Retreat. 3. Design a focused succession plan for recruiting, screening and selecting a new Board Chair (and can be incorporated in future for other Board vacancies) and "on-boarding" process for Chair. 4. Design an implementation process fora "Dashboard" tool. You are seeking facilitation of this process in the quickest turnaround possible. For purposes of your time constraints, we will focus on outcomes 1-3 in the short term. The 4a' outcome would be sequentially implemented with the Board for maximum engagement and relevancy for the Board. The Approach It is the consultant's commitment to design in partnership with the Program Coordinator, Talmage Thornhill, and coach her in the implementation so that you are the beneficiary of our expertise, while using your existing resource in the month of June when the program year ends and she has time available. BSG Resources Bristol Strategy Group will act as the prime contractor for this engagement, with principal Ellen Bristol and our alliance partner, Gloria Romero Roses working in shifts to accommodate your timeframe. Budget BSG pricing for Florida municipal engagements is based on the State of Florida guidelines for management consulting services, $175lhour for senior consultants. 2 Project Phase Actions Time Re uired Fees "On-boarding" Design and coaching 3 hours $525 process for the new vendors "On-boarding" Design and coaching 3 hours $525 process for the Board Succession lan Desi nand coachin 2 hours $350 Implementation Design and 4 hours $700 process fora facilitation "Dashboard" tool Total Project Budget $2,100 (Estimated) Project Phase Actions Time Re wired Fees "On-boarding" Design and coaching 3 hours $525 process for the new vendors "On-boarding" Design and coaching 3 hours $525 process for the Board Succession lan Desi nand coachin 2 hours $350 Implementation Design and 4 hours $700 process fora facilitation "Dashboard" tool Total Project Budget $2,100 (Estimated