2009-27138 ResoRESOLUTION NO. 2009-27138
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF
THE CITY OF MIAMI BEACH, FLORIDA, AUTHORIZING THE
CITY TO ENTER INTO AN AGREEMENT WITH EYEMED
VISION CARE FOR THE ADMINISTRATION OF THE CITY'S
GROUP VISION PLAN FOR A FOUR YEAR PERIOD,
COMMENCING ON JANUARY 1, 2010, AND ENDING ON
DECEMBER 31, 2014, FOR A NOT TO EXCEED FEE OF
$12,000 ANNUALLY, PURSUANT TO THE REQUEST FOR
PROPOSALS ISSUED BY GALLAGHER BENEFITS SERVICES,
THE CITY'S CONSULTANT OF RECORD.
WHEREAS, the City currently provides employees and retirees with vision
benefits through the group health (medical) plan; and
WHEREAS, vision coverage provided to employees and retirees varies based
on the medical plan the individual has elected; and
WHEREAS, to provide the City's employees and retirees with value added
benefit programs, the Administration worked with Gallagher Benefit Services
(Gallagher), to issue a Request for Proposals (RFP) for the administration of a group
vision benefit; and
WHEREAS, the purpose of the RFP was to review the options available while
enhancing the coverage provided to the employees and retirees under the medical plan,
and controlling plan costs; and
WHEREAS, vision benefits will continue to be provided as a part of the medical
plan benefit and will only be available to participants enrolled in any of the City's medical
plans; and
WHEREAS, premium costs will be incorporated into the employee's medical
plan contribution; and
WHEREAS, after evaluating the respondents, Gallagher recommended the
management of the City's vision benefit be awarded to EyeMed Vision Care based on
the value of the benefit provided and the cost; and
WHEREAS, the City Manager has reviewed the recommendation of Gallagher
and recommends accepting the recommendation of Gallagher, and award the
administration of the City's vision benefit to EyeMed Vision Care.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby authorize the City to enter into an agreement with EyeMed Vision
Care for the administration of the City's Group Vision Plan for a four year period,
commencing on January 1, 2010, and ending on December 31, 2014, for a not to
exceed fee of $12,000 annually, pursuant to request for proposals issued by Gallagher
Benefits Services, the City's consultant of record.
PASSED and ADOPTED this 15th day of July , 2009.
MA O
Mattie Herrera Bower
A EST:
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CITY CLERK
Robert Parcher
APPROVED AS TO
FORM ~ LANGUAGE
~ ~ EXECUTION
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T:\AGENDA\2009\July 15\Regular\Vision Benefit Resolution.doc
COMMISSION ITEM SUMMARY
Condensed Title:
A Resolution authorizing the City to enter into an agreement with EyeMed Vision Care for the
administration of the City's group vision benefit.
Intended Outcome
• Attract and maintain a quality workforce.
• Ensure ex enditure trends are sustainable over the Ion term.
Supporting Data (Surveys, Environmental Scan, etc.):
I. 2007 Employee Satisfaction Survey
• 68.8% of employee surveyed participate in medical benefits.
• 63.5% of employee surveyed ranked medical benefits as the most important benefit the City could
Offer.
II. 2007 Internal Support Functions Survey
• Overall satisfaction of benefits administration was rated 75.6% as excellent or good combined.
III. 2008 Environmental Scan
• Motivated and Skilled Workforce turnover rates = 13.86% for 2007 vs. 10.7% for 2006.
Issue:
Should the City enter into an agreement for a vision benefit plan for its employees and retirees through
EyeMed Vision Care?
Item Summa /Recommendation:
The City currently provides vision coverage through its group health (medical) plan with Humana. In the
Administration's efforts to provide the City's employees and retirees with cost effective value added benefit
programs and increased employee satisfaction, along with reducing plan costs, the City requested that
Gallagher Benefits Services issue an RFP for the City vision benefits. The purpose of the RFP was to
review the options available to the City while enhancing the coverage provided to the employees and
retirees by the vision benefit of the group medical plan.
At the direction of the City Administration, Gallagher Benefits Services issued their RFP No. 10-2589 on
May 8, 2009, requesting proposals for the administration of the City's group vision benefit. As a result of
this RFP, Gallagher Benefits Services and the City's Group Insurance Board has recommended the City's
current vision benefit through Humana not be renewed and the City enter into an agreement with EyeMed
Vision Care to provide vision benefits for the employees and retirees of the City enrolled in the City's
medical Ian.
Advisory Board Recommendation:
Financial Information:
Source of Amount Account
Funds: 1 $8,160 (not to exceed) 560-1793-000322
Administrative fees for Active Em to ees
2 $3,840 (not to exceed) 560-1793-000322
Administrative fees for Retirees
3
OBPI Total $12,000 (not to exceed)
Financial Impact Summary:
The proposed administrative fees are included in the premium to be charged to each employee and
retiree enrolled in the City's medical plan. Although the proposed administrative fees equate to an annual
cost increase of approximately $12,000 to the City, the City may realize a cost savings rather than the
estimated ex ense as the month) remiums ma ne ate a onion of or all of the ex ense.
Ci Clerk's Office Le islative Trackin
Sue Radig, Human Resources Administrator I
Si n-Offs:
Department Director Assistant City'Manager' City Manager _.
Ramiro Inguanzo,
Human Resources Director
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SATE
m MIAMIBEACH
City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov
COMMISSION MEMORANDUM
TO: Mayor Matti Herrera Bower and Members of the City Commission
.%,
FROM: Jorge M. Gonzalez, City Manager
1
DATE: July 15, 2009 ~~
SUBIECT: A RESOLUTION OF THE MAYOR AND ~ COMMISSION OF THE CITY OF MIAMI
BEACH, FLORIDA, AUTHORIZING THE CITY TO ENTER INTO AN AGREEMENT WITH
EYEMED VISION CARE FOR THE ADMINISTRATION OF THE CITY'S GROUP VISION
PLAN FOR A FOUR YEAR PERIOD, WITH A NOT TO EXCEED FEE OF 512,000
ANNUALLY, PURSUANT TO THE REQUEST FOR PROPOSALS ISSUED BY
GALLAGHER BENEFITS SERVICES, THE CITY'S CONSULTANT OF RECORD.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
BACKGROUND/ANALYSIS
The City currently provides employees and retirees with vision benefits through its group
health (medical) plan with Humana. The vision coverage provided to employees and
retirees varies based on the medical plan the individual has elected. Participants who elect
coverage under the City's Health Maintenance Organization (HMO) plans are provided
routine vision benefits through a local physician group and apre-determined benefit for the
purchase of eyewearthrough the network provider. Those participants enrolled in the City's
Preferred Provider Organization (PPO) or Point of Services (POS) plans receive routine
vision benefits from any one of the plan's network optometrist or ophthalmologists and are
provided apre-determined benefit for the purchase of eyewear through any provider,
including providers who are not included in the plan network.
The Administration, in its efforts to provide the City's employees and retirees with value
added benefit programs, worked with Gallagher Benefit Services (Gallagher), the City's
consultant of record, to issue a Request for Proposals (RFP) for the administration of a
group vision benefit. The purpose of the RFP was to review the options available while
enhancing the coverage provided to the employees and retirees under the medical plan and
controlling plan costs. Vision benefits will continue to be provided as a part of the medical
plan benefit and will only be available to participants enrolled in any of the City's medical
plans.
In exploring this change in coverage, the Administration understood there may be an
additional charge or premium but would incorporate any additional costs into the group
health insurance premium.
Juiy 15, 2049 City Commission Meeting
Group Vision Administrator
Page 2 of 3
On May 8, 2009, Gallagher issued RFP No 10-2589 on behalf of the City. Responses were
received from the following eight (8) plans:
• Advantica Eyecare
• Aetna Health Care
• Ameritas Group
• EyeMed Vision Care
• Humana
• MetLife
• United Healthcare
• VSP
These plans submitted both fully-insured and self-insured proposals which included routine
annual vision examinations; coverage for eyewear at a flat amount, a discount, or a
combination of flat amount and discount; coverage for ancillary products such as UV
coatings, tinting, tri-focal and progressive lenses; and contact lenses and the necessary care
solutions. The plans provide for one (1) annual eye examination and purchase of eyewear
for each plan participant and enrolled family member. All plans provided nationwide provider
networks which included private optometrist and ophthalmologist offices and nationwide
vision centers.
Of the eight (8) respondents only (3) provided Gallagher with their "best and final" self-
insured proposal. The following chart indicates the proposed monthly administrative fee for
each vendor per participant and the rate guarantee term:
Plan Administrator Monthly Fee
Per Em to ee/Retiree
Rate Guarantee
Advantica E ecare $1.10 Four 4 ears
E eMed Vision Care $.54 Four 4 ears
VSP $1.12 Two 2 ears
All three (3) plan vendors require both routine examination and the purchase of eyewear to
be made from providers in their networks. All three (3) networks include both private
optometrist and ophthalmologist offices and nationwide vision centers. In a review of the
three (3) provider networks, it was determined that the EyeMed Vision Care network
provided a more robust network than the other two (2), as well as the lowest monthly
administrative costs to the City.
After thoroughly evaluating the respondents, Gallagher Benefit Services recommends the
management of the City's vision benefit be awarded to EyeMed Vision Care (EyeMed)
(Attachment A) based on the following supporting factors:
• EyeMed proposed the lowest administrative service fee
• The EyeMed plan provides both comprehensive examinations and hardware benefits
for frames and lenses
• EyeMed provides the largest provider network in both South Florida and nationwide
Juiy 15, 2009 City Commission Meeting
Group Vision Administrator
Page 3 of 3
FINANCIAL IMPACT
The self-funded vision benefit proposed by EyeMed Vision Care includes projected monthly
premiums of $8.83 for employee only and $22.51 for family coverage. This projected
premium will be incorporated into the employee's medical plan premium, creating an
annual total premium cost to the employees and retirees of approximately $228,600. This
projected premium payment is based on the City's current medical plan enrollment of 1,072
active employees and 578 retirees.
The City will incur a monthly administrative fee of $.54 per employee per month, for a total
annual administrative cost of approximately $10,692. As the monthly administrative fee is
included in the monthly premium costs, the City is likely to realize a cost savings rather than
the estimated $12,000 annual expense.
CONCLUSION
The Administration has reviewed the recommendations of Gallagher Benefits Services.
Based on the improvement in the benefits provided to the City's employees and retirees, the
Administration recommends awarding the administration of the City's self-insured group
vision plan to EyeMed Vision Care.
Attachment A
Gallagher Benefits Services
Letter of Recommendation
"'!~~ Gallagher Benefit Services, Inc.-- - -------------
June 30, 2009 A Subsidiary of Arthur J. Gallagher & Co.
Ramiro Inguanzo, Human Resources Director
City of Miami Beach
1700 Convention Center Drive
Miami Beach, Florida 33139
Re: Employee Benefits Recommendations
Dear Mr. Inguanzo,
At the City of Miami Beach's request, we released Request for Proposals (RFP's) for all
City employee benefits including Medical, Dental, Life, Accidental Death and
Dismemberment, Voluntary and Dependent Life, Statutory Accidental Death and
Dismemberment, Employee Assistance Program, Vision, Short and Long Term
Disability. A vendor list has been provided illustrating what carriers were supplied the
RFP's and those that responded by product (See exhibit A). Recommendations will be
discussed briefly below.
Medical proposals were requested for claims administration and network access. We
requested both duplication of existing benefits and alternate benefit schedules. Responses
were received from the incumbent carrier Humana, AvMed, Cigna Healthcare, Aetna
United and Blue Cross & Blue Shield of Florida. We recommend renewal with Humana
based on the following:
1) Humana offered the lowest administrative fee's to the City including a reduction
of current costs
2) Retaining Humana will cause no disruption to member provider relations
3) Physician and hospital reimbursement analysis revealed Humana's strong South
Florida discounts
Life and Accidental Death and Dismemberment Request for Proposal resulted in thirteen
responses including the incumbent carrier, Standard. Short listing and continued
negotiations results in the recommendation of Hartford Life for the Basic Life and
AD&D, Dependent Life, Retiree Life and Voluntary Life. Reasons are as follows:
1) Lowest Basic Life, AD&D and Retiree cost to City and employees
2) Thirty six month rate guarantee
Statutory Accidental Death and Dismemberment Benefit Request for Proposal resulted in
two responses, the incumbent Hartford Life and Ace USA. We recommend renewal with
Hartford.
1) Hartford offered lowest cost including a 25% reduction in current annual
premium
2) No change to current benefits
3) Three year rate guarantee
One Boca Place
2255 Glades Road, Suite 400 E
Boca Raton, FL 33431
561.995.6706
Fax 561.995.6708
www.ajg.com
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Currently Dental coverage (Indemnity/PPO and DMO) are purchased by the City on a
fully insured basis for the DMO and self insured for the Indemnity and PPO. In addition
to the incumbent response from Comp Benefits, eight addition proposals were received.
We recommend awarding MetLife the fully insured DMO plan and self funding the
Indemnity/PPO dental coverage. Factors supporting this recommendation are as follows:
DMO
1) MetLife offered lowest DMO cost (16% reduction annually) while
improving benefits to members
2) Large network of general dentists, Periodontists, Endodontic and
Orthodontists.
3) Two year rate guarantee.
Indemnity/PPO
l) Lowest annual administrative fee's
2) Improved benefits to participating members
3) Thirty six month rate guarantee
The Employee Assistance Program is currently provided by Ceridian. Six additional
proposals were received and reviewed for cost, benefits provided and Medical Plan
integration opportunities resulting from the recent Federal Benefits Law changes
impacting Mental Health Parity. Humana is the recommended vendor for the following
reasons:
1) Improved benefits via increased face to face visits
2) Low cost relative to benefits provided
3) Medical plan savings opportunity as a result of common vendor coordination
The Vision benefits Request for Proposal resulted in eight responses. Similar to the
Dental benefits, both fully insured and self insured proposals were received. We are again
recommending this benefit be self funded based on the low claims risk and trend
predictability. EyeMed is the recommended vendor based upon:
1) Lowest administrative services fee
2) Comprehensive exam and hardware benefits
3) Large tri-county provider network
Short and Long Term Disability Benefits RFP's responses were evaluated by vendors
offering both coverage's. For continuity of coverage and a seamless transition from short
term to long term disability, the objective is to provide continuity of coverage and a
seamless transition from short to long term disability with no disruption due to
differences in disability definition, medical evaluation and benefits offered. Unum is the
recommended carrier.
1) Minimal participation requirement and no termination feature
2) Low overall cost
3) Family Medical Leave Act administration for all employees
4) Twenty four month rate guarantee for Long Term Disability and FMLA
Administration
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We appreciate the opportunity to work with the City and staff and would be happy to
answer any questions you may have.
Sincerely,
Richard G. Schell
Area Vice Preside