2010-27485 ResoRESOLUTION NO.' 2010-27485
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF
THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS
(RFP) NO.34-09110, TO AWARD A CONCESSION AGREEMENT FOR THE
MANAGEMENT AND OPERATION OF A CONCESSION FACILITY WITHIN
THE STRUCTURE .COMMONLY REFERRED TO AS THE "PAVILION
BUILDING," LOCATED IN SOUTH POINTE PARK; AND AUTHORIZING
THE ADMINISTRATION, TO ENTER INTO NEGOTIATIONS WITH THE
RESPONSIVE .PROPOSER, BLISSBERRY, LLC.; AND FURTHER
AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN
AGREEMENT, UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS.
WHEREAS, on May 12, 2010, the Mayor and City Commission approved the
issuance of Request for Proposals (RFP} No. 34-09/10, for the management and operation
of a concession facility commonly referred to as the "Pavilion Building," located in South
Pointe Park (the "RFP"); and
WHEREAS, on June 22, 2010, the RFP was issued with: an opening date of August
11, 2010; and
WHEREAS, notices were sent to over 200 prospective prosposers resulting in the
receipt of two (2) proposals from Blissberry, LLC, and Paradigm Hospitality, LLC; and
WHEREAS, during the review process performed by the Procurement Division,
Paradigm Hospitality was- deemed non-responsive as it did not meet the minimum
requirement for failing to include prices for the proposed food and beverage items; and
WHEREAS, the City Manager, via Letter to Commission (LTC) No. 221-2010, ("The
Committee") appointed the following individuals to the RFP Evaluation Committee:
• Aaron. Swimmer, Miami Beach Resident, Leadership Academy;.
• Clotilde Luce, Miami Beach Resident, Leadership Academy;
• Gary Farmer, Cultural Affairs Program Manager, Cultural Arts;
• John Oldenburg, Assistant Director, Parks and Recreation;
• Jim Nourse, Food and Beverage Manager, Miami Beach Golf Course;
• Manny Marquez Jr., Revenue Manager, Finance; and
WHEREAS, on August 26, 2010, the Committee convened to listen to the
presentation and taste samples from the proposed menu by the responsive proposer,
Blissberry, LLC ("Blissberry"), and a quorum was attained; and
WHEREAS, a motion was made by committee member John Oldenburg, and
seconded by committee member Aaron Swimmer, and unanimously approved by the
Committee, to recommend that the Administration enter into contract negotiations with
Blissberry; and
WHEREAS, the City Manager has reviewed and concurs with the Evaluation
Committee's recommendation.
NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION
OF THE CITY OF MIAMI BEACH, FLORIDA,, that the Mayor and City Commission hereby
accept the recommendation of the City Manager, pursuant to Request for Proposals (RFP)
No. 34-09/10, for the Management and Operation of ~ a Concession Facility within the
structure commonly referred to as the "Pavilion Building," located in South Pointe Park; and
authorize the Administration to enter into. negotiations with the Blissberry, LLC.; and further
authorize the Mayor and' City Clerk to execute an agreement upon conclusion of successful
negotiations.
PASSED AND ADOPTED THIS ~ sfh DAY OF Sep F. 2010.
ATTEST:
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CITY CLERK
T:\AGENDA\2010\September 15\Consent\RFP 34-09-10 For A Concession Agreement at the South Pointe
Pavilion - RESO.doc
APPROVED AS TO
FORM & LANGUAGE
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Condensed Title:
COMMISSION ITEM SUMMARY
A Resolution Accepting The City Manager's Recommendation Pertaining To The Ranking To Award A
Concession Agreement For The Management And Operation Of A Concession Facility Within The
Structure Commons .Referred To As The "Pavilion Buildin "Located In South Pointe Park.
Intended Outcome Su
----
ncrease community satisfaction with city government.
Supporting Bata (Surveys, Environmental Scan, etc.):
75% of residents and 68°1° of businesses rated Miami Beach city government as excellent or good in
meeting their needs and exaectations.
Issue•
Shall the City Commission approve the City Manager's recommendation?
item Summary/Recommendation:
On May 12, 2010, the Mayor and City Commission approved the issuance of Request for Proposals
(RFP) No. 34-09/10, for the management and operation of a concession facility commonly referred to
as the "Pavilion Building," located in South Pointe Park (the "RFP").
It is the City's intent to enter into a concession agreement, by means of this RFP process, to grant to
the successful proposer the right during the term of the concession agreement to manage and operate
the concession facility within the structure commonly referred to as the "Pavilion Building", located in
South Pointe Park. The .Pavilion Building includes City field offices, as well as a Community Room
which will be available to the public to rent, but will not be part of the concession agreement.
The term of this Agreement will be for a period- of two (2}years with the sole option and discretion of the
City, to renew for an additional three (3), one (1) year periods.
On June 22, 2010, the RFP was issued with an opening date of July 22, 2010 and notices were sent to
prospective proposers resulting in the receipt of two (2) proposals from Blissberry, LLC; and Paradigm
Hospitality LLC. Paradigm did not provide pricing for their menu items, which was a minimum
requirement for consideration. Therefore, they were deemed non-responsive.
The City Manager, via a Letter to Commission (LTC) No. 221-2010, appointed the Committee which
convened on August 26, 2010 to listen to the presentation and conduct a questions and answers
session with the responsive proposer. After discussing their individual perceptions of the proposer's
qualifications, experience, and competence, the Committee members unanimously approved a motion,
to recommend to the Commission that the Administration enter into contract negotiations with
Blissberry.
I APPROVE THE AWARD OF CONTRACT. I
Financial Information:
Source of Amount Account Approved
Funds: q•
OBPI Total
Financial Impact Summary: Revenue Generating.
City Clerk's Office Legislative Tracking:
~ Gus Lopez, Ext. 6641
Sign-Offs• ~
De ment 'r or Ass' Cit Mana er Cit Mana er
GL ~ AP HF DW JMG
T:1AGEfdDA~ 01S pfember 15\Consent\RFP 34-09-10 For A ConceSsie'n Agreement at the South Pointe Pavilion - SUMM. oc
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City of Miami Beath, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachN.gov
COMMISSION MEMORANDUM
TO: Mayor Matti Herrera Bower and Members of the City Commission
FROM: Jorge M. Gonzalez, City Manage
DATE: September 15, 2010
SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY
MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) N0.3409/10,
TO AWARD A CONCESSION AGREEMENT FOR THE MANAGEMENT AND
OPERATION OF A CONCESSION FACILITY WITHIN THE STRUCTURE
COMMONLY REFERRED TO AS THE "PAVILION BUILDING," LOCATED IN
SOUTH POINTE PARK; AND AUTHORIZING THE ADMINISTRATION TO
ENTER INTO NEGOTIATIONS WITH THE RESPONSIVE PROPOSER,
BLISSBERRY, LLC.; AND FURTHER AUTHORIZING THE MAYOR AND CITY
CLERK TO EXECUTE AN AGREEMENT, UPON CONCLUSION OF
SUCCESSFUL NEGOTIATIONS.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
KEY INTENDED OUTCOMES SUPPORTED
Increase Community Satisfaction with City Government
BACKGROUND
At the conclusion of an approved Request for Proposals (RFP) process, on July 15, 2009, the Mayor
and City Commission accepted the City Manager's recommendation, authorizing the Administration
to enter into negotiations with the top-ranked firm of SB Cafe, LLC, D/B/A Touch Catering Services,
Inc. for the management and operation of a concession facility commonly referred to as the "Pavilion
Building," located in South Pointe Park. The City Administration began its negotiations with SB Cafe,
Inc. in late July, 2009. After several months of negotiation SB Cafe terminated negotiation of the
concession agreement in December, 2009. Upon failure to mutually agree to the terms, negotiations
were deemed as unsuccessful
In light of the level of use and popularity of the park, and to enhance the park's amenities for users, it
was recommended that a new competitive process be initiated to identify a concessionaire's for this
location.
On May 12, 2010, the Mayor and City Commission approved the issuance of Request for Proposals
(RFP) No. 34-09/10, for the management and operation of a concession facility commonly referred to
as the "Pavilion Building," located in South Pointe Park (the "RFP").
Commission Memo
RFP 34-09/10. = TO AWARD A CONCESSION AGREEMENT FOR THE MANAGEMENT AND OPERATION OF A
CONCESSION FACILITY WITHIN THE STRUCTURE COMMONLY REFERRED TO AS THE °PAVILION! BOLDING"
LOCATED IN SOUTH POINTE PARK.
September 15, 2010
SCOPE OF SERVICES
It is the City's intent to enter into a concession agreement, by means of this RFP process, to grant to
the successful proposer the right during the term of the concession agreement to manage and
operate the concession facility within the structure commonly referred to as the "Pavilion Building",
located in South Pointe Park. .The Pavilion Building includes City field offices, as well as a
Community Room which will be available to the public to rent, but will not be part of the concession
agreement.
Any agreement entered into by the City will be for an initial term of two (2) years, with an'option to
renew for three (3) additional one (1) year terms, with said renewal terms being at the City's sole
option and discretion.
The successful proposer will be authorized to conduct the following kinds of business(es) within the
concession area, as provided herein, all at it's sole cost and expense:
PERMITTED USE(S):
Operate and manage the concession area, which shall sell and/or provide the following:
a) Non-alcoholic beverages.
b) Pre-packaged and/or prepared foods with limited heating requirements will be
negotiated based on the proposed menu. By way of example, the City has
allowed the following in other concession agreements: the use of steamers,
warmers, microwaves, sandwich press and coffee maker. ~
MENUS:
Proposer shall develop menus for the sale of food and non-alcoholic beverages.
Proposer is advised that the City has an existing "Concession Agreement for Operation of Vending
Machines", dated October 19, 2005, which entitles the vendor to the placement of up to six (6)
vending machines within South Pointe Park. Therefore, proposer shall at all times price products of
similar type and/or volume in a manner equal or greater to the pricing of the vending machine items.
At no time shall proposer's items be sold at a lower price than similar items sold in the i ending
machines.
SCHEDULE OF OPERATION:
The successful proposer's operation shall be open in accordance with an agreed upon schedule.
The City and successful proposer will negotiate the days of operation as well as the starting and
closing hours of operation.. Any changes to the agreed upon days or hours of operation will require
the prior written consent of the City Manager.
CONCESSION FEES: 1
Performance Bond or Alternate Security:
The successful proposer shall furnish the City with a security deposit, as agreed to by the City. Said
security shall serve to secure the successful proposer's performance in accordance with the
provisions of the concession agreement. In the event the successful proposer fails to perform in
accordance with said provisions, the City may retain said security, as well as pursue any and all other
2
Commission Memo ~
RFP 34-09/10 - TO AWARD A CONCESSION AGREEMENT FOR THE MANAGEMENT AND OPERATION OF A
CONCESSION FACILITY WITHIN THE STRUCTURE COMMONLY REFERRED TO AS THE "PAVILION BOLDING"
LOCATED IN SOUTH POINTE PARK.
September 15, 2010 .
legal remedies provided in the concession agreement, or as may be provided by applicable law.
Minimum Guarantee (MG):
In consideration of the City executing a concession agreement and granting the rights provided in the
agreement, the successful proposer shall guarantee and pay to the City an annual minimum
concession fee.
Percentage of Gross (PG):
During the initial term and any approved renewal term, the successful proposer shall pay the City a
percentage of its gross receipts. During any term of the concession agreement, if the amount of the
annual PG is greater than the annual MG, then the successful proposer shall pay to the City the
difference between the PG amount and the MG amount. In the event that the City chooses Ito extend
the term of the concession agreement for any renewal term(s), the renewal term(s) MG shall be
increased in a manner to be negotiated between the City and successful proposer.
RFP PROCESS
On June 22, 2010, the RFP was issued with an opening date of August 11, 2010. A Pre proposal
meeting to provide information to prospective proposers was held on July 27, 2010.1 Anon-
mandatory site visit was held on July 28, 2010; BidNet sent notices to 14 prospective proposers;
BidSync sent notices to prospective proposers of which 13 viewed the RFP. Additionally, postcard
mailings were sent to all restaurant businesses operating at the City.
The following two (2) proposals were received by the RFP deadline for receipt of proposals:
• Blissberry, LLC.
• Paradigm Hospitality, LLC.
The City Manager, via Letter to Commission (LTC) No. 221-2010, appointed an Evaluation
Committee ("The Committee") consisting of the following individuals:
• Aaron Swimmer, Miami Beach Resident, Leadership Academy
• Clotilde Luce, Miami Beach Resident, Leadership Academy
• Gary Farmer, Cultural Affairs Program Manager, Cultural Arts
• John Oldenburg, Assistant Director, Parks and Recreation
• Jim Nourse, Food and Beverage Manager, Miami Beach Golf Course
• Manny Marquez Jr., Revenue Manager, Finance
During the review process for responsiveness performed by the Procurement Division, Paradigm
Hospitality was deemed non-responsive as they did not meet the minimum requirement for failing to
include prices for the proposed food and beverage items.
The Minimum Requirements required proposers to provide a menu of all proposed food and
beverage items, including prices for same, to be offered for sale. Proposers were to provide evidence
of operating a comparable concession operation of similar size or other food and beverage business.
EVALUATION PROCESS
On August 26, 2010, the Committee convened to listen to the presentation by the resj
proposer, Blissberry, LLC ("Blissberry") and conduct questions and answers session. The Cor
mittee
3
Commission Memo ,
RFP 34-09/10 - TO AWARD A CONCESSION AGREEMENT FOR THE MANAGEMENT AND OPERATION OF A
CONCESSION FACILITY WITHIN THE STRUCTURE COMMONLY REFERRED TO AS THE "PAVILION BOLDING"
LOCATED IN SOUTH POINTE PARK.
September 15, 2010
unanimously agreed to nominate Gary Farmer as Committee Chair. Manny Marquez was iot able to
participate as he had to attend another meeting.
I
The Committee discussed the proposal, taking into consideration the benefits and- challenges
presented by the location of the Concession Area. The Committee also discussed the apparent
marketing knowledge and success despite the current economic market of the vendor.
Blissberry, which has been operating in South Beach since 2008, included an operational plan that
addressed marketing goals, customer service, and their priced menu for the operation of the
concession; their proposed Minimum Guarantee (MG) is $9,000 annually, and a Percentag i of Gross
(PG) of 15% of its concession/food and beverage sales, whichever is greater. See attached
proposal.
After the presentation, and the tasting of samples from the proposed menu, the Committee
proceeded to deliberate and evaluate according to the criteria as set forth in the RFP, for ~a total of
100 points:
Criteria Scorin 'Wei ht
A EXPERIENCE AND QUALIFICATIONS 30
B OPERATIONAL .EXPERTISE AND PROCEDURES 20
C FINANCIAL 25
D PAST PERFORMANCE 25
The Committee scored and ranked the proposer as follows:
RFP 34-09=10 Gary
Farmer John
Oldenbur Jim
Nourse Aaron
Swimmer Clotilde ~
Luce Totals
BLISSBERRY 81 .71 76 82 71 381
A motion was made by committee member John Oldenburg, and seconded by committee member
Aaron Swimmer, and unanimously approved by the Committee, to recommend to the Commission
that the Administration enter into contract negotiations with Blissberry, LLC.
CONCLUSION
The Administration recommends that the Mayor and City Commission adopt the attached
Resolution accepting the recommendation of the City Manager pursuant to Request for Proposals
(RFP) No. 34-09/10, for the Management and Operation of a Concession Facility within the
structure commonly referred to as the "Pavilion Building," located in South Pointe Park; and
authorizing the Administration to enter into. negotiations with the Blissberry, LLC.; and further
authorizing the Mayor and City Clerk to execute an agreement upon conclusion of successful
negotiations.
T:\AGENDA\2010\September 15\Consent\RFP 34-09-10 For A Concession Agreement at the South Pointe Pavilion -
4
.~
EXECUTIVE SUMMARY
Dear Members of the Evaluation Committee:
Blissberry, LLC is pleased to submit its proposal in response to RFP No. 3~
09/10, for the Management and Operation of a Concession Facility withi
the structure commonly referred to as the "Pavilion Building," located i
South Pointe Park.
Blissberry agrees to manage and operate the Pavilion Building and Willi
conduct the following kinds. of businesses within the Concession Areas, ash
provided below, all at our sole cost and expense:
Non-alcoholic beverages;
__
Prepared and/or prepackaged foods; 1
Beach~related food/beverages;
Community room/special ~ events catering; and of
course
Blissberry yogurt
3~
~;
SCHEDULE OF OPERATION:
Days of Operation: seven days a week, 365 days a year.'
. Hours of Operation: open at 9:00 a.m, and close. at 7:00
~.
p.m., or sunset, whichever is sooner.
CONCESSION FEES
Minimum Guarantee:
We propose to pay the City a Minimum Guaranteed Annual Concession
Fee of $9,000 ($750.OO~per month).
Percentage of Gross:
We propose to pay the City 15% of our gross receipts. I n the event that
our annual Percentage of Gross is less than. our .Minimum Guaranteed
Annual Fee, then we agree to pay to the City, on an annual basis, the
difference between the Percentage of Gross Amount and the Minimum
Guarantee Annual Fee.
Our Commitment
We are committed to a successful partnership with the City of Miami Beach to
ensure that only healthy and quality products will be provided. to residents and
visitors of South Pointe Park.
We are thank you for the opportunity to submit our proposal and look forward
to meeting you in person to discuss in greater detail our vision, goals and
objectives.
Thank you,
Kim Pham ~ ~~
Founder and Owner of Blissberry
4
QUALIFICATIONS AND EXPERIENCE
Blissberry, LLC is a privately held company which currently utilizes the
strengths, expertise, and longetivity of its founder and manager, Ms. Kim
Pham, and her partner and co-Manager, Mr. Sean Gipson.
Ms. Pham began her career as a production manager then shifted her
attention towards the business and sales environment. She is actively co-
managing all areas of Blissberry and assists Blissberry's clients with their
varying needs.
Ms. Namiko Rodrigues has over ten years of restaurant and hospitality
experience. Additionally, has several years of experience in food
management and preparation in accordance with USDA Department of
Health guidelines. Ms. Namiko Rodrigues has managed sales analysis
forecasting and reporting activities to include menu design and event
planning. Ms. Rodrigues js experienced in facilities safety management in
restaurant environments. She is fluent in English, French and extensive
knowledge of Spanish.
Also, involved ,with the operations is Mr. R a n d a l l E. T r u e s d a l e S r.
has a wealth of experience in -event management;`
business development; hospitality; and restaurant
r
consultancy.
Mr. Truesdale's restaurant experience includes Blissberry Yogurt Bar in South
Beach. Since 2008, he has facilitated computer and web environment
administration. He manages budget and purchasing controls through
implementation of inventory control system, -and assisted with the
development of the Blissberry employee training and handbook.
5
Mr. Truesdale was the Co-Owner 8~ General Manager, Richard's Grill, located
in St John, U.S. Virgin Islands. Mr. Truesdale successfully managed an upscale
family ~ style restaurant, increased sales by 40% through quality food,
exceptional service, and family value.
6
Maximum Guarantee & Percenntage of Gross Sales
Minimum Guarantee:
We propose to pay the City a Minimum Guaranteed Annual -Concession
Fee of $9,000.
Percentage of Gross:
We propose to pay the City 15% of our gross receipts. In the event that
our annual Percentage of Gross is less than our Minimum Guaranteed
Annual Fee, then we agree to pay to the City, on an annual basis, the
difference between the Percentage of Gross Amount and fhe Minimum
Guarantee Annual Fee.
7
METHODOLOGY/APPROACH
Community Room Special Event Catering_
Driving local, asocial and corporate business into the Pavilion will be a
priority for everyone on our team. We will partner with other accounts in
the area to drive business into the Community Room as well as mine the
local and regional market for meeting and social event opportunities.
And, we will deliver results because we know that serving food is actually
the end of a process that begins with an assessment of opportunities and
customer preferences.
To begin; we look at the overall features and the benefits of the South
Pointe Park (the "Park"), study the primary market segments, understand
the neighborhood's. needs and desires, and understand the City's goats
and objectives. We will. provide exquisite meals accompanied by
impeccable service.
We believe our success in helping sell the- Pavilion for an event will be the
result of our analysis and business plan development and will be
supported through our participation in and coordination with the City's
Parks and Recreation Department.
Our staff will work closely with the "South of Fifth" homeowners to ensure
that all noise ordinances are adhered to, and that the residents' needs
and wants are addressed.
Marketing Plan
We believe strongly that our ability to provide marketing expertise is critical in our
continued success at the Pavilion. Our commitment to marketing directly
benefits the City by creating a web of connections through our customers and
other clients. As well as impacting the overall customer experience by enhancing
the meeting and event planning process, providing hands on contact to all our
customers. and enabling us to more fully understand and therefore appreciate
and better serve the residents and visitors. We project that even in the first year
-sales will be be greater than the initial current location. There is more foot traffic,
and with an expanded menu, more employees, and extensive marketing plan .
Sales should exceed current location. We have contracted with The Beach
Channel commercials which reached 116,000 households. 20,000 hotel rooms
and 11 million annual viewers.
x
Commitment to Customer Excellence
We are driven by our desire to continually improve customer satisfaction.
Satisfied customers translate into a greater appreciation of the Park and
the City's efforts for excellence customer service.
The success of our marketing strategy is dependant on the close working
relationship between the.`City of Miami Beach, especially, the Parks and
Recreation Department.
Understanding the Customer
To create a positive and memorable experience for the customer at
every venue is the focus of Blissberry. We valve, our customers and
residents, and we understand that they are the reason for the success or
failure of the Pavilion.
Food Sanitation and Safety
Before the selection of any recipe, .before the purchase of one ingredient,
and before any meal is served, we will take every precaution to ensure
that our safety and sanitation procedures are in compliance with or
exceed federal, state, and local health codes.
Excellence sanitation and. food safety practices are essential for
operating a successful food and beverage program. .Our food safety
requirements for our employees are stringent. We require constant
employee training on sanitation practices, procedures, and policies. We
demand each employee to clean as they go to reduce the risk of food
contamination. Employees are monitored to ensure that hand washing is
constant and that gloves are frequently changed to prevent ,any
contaminations. ._
Most importantly, we will ensure that the safety and integrity of the food is
protected from the time of its delivery, and throughout its storage and
preparation and transportation from our kitchen into the hands of the
customer. Now, we focus on -the creation of a great meal. Selecting the
freshest ingredients is the first step to preparing delicious meals. We will
use quality products for all our recipes and signature meals.
The cleanliness of the Pavilion sets the tone. for the entire dining
experience. We understand the revenue impact that the first impression
has on the buying decisions of the customers. we will create the
9
ambiance for a positive experience by providing a clean and
comfortable dining area for the Pavilion. We will have the re-quired
staffing to keep the environment clean and sanitary at all times.
Ovr workers. on duty will be charged with the responsibility of making sure
the chairs are cleaned, tables are, wiped off, and food is not on the floor.
The Clean-As-Yov-Go Philosophy
Superior sanitation is a hallmark of sound, cost-effective food service and
is dependent on knowledgeable, motivated employees who understand
the reasons behind our procedures. -Our clean-as-you-go philosophy
emphasizes superior sanitation by:
Reducing the risks of food contamination
Makina the egvipment at the Cafe last longer
Ensuring that your equipment performs more efficiently
Food Protection
We will ensure that each food service employee understands the
concepts of food protection.
Employee Performance /Dress Standards
In no other business are personal cleanliness and appearance as
important as they are in food service. A well-groomed employee
immediately creates a favorable impression of the services we perform.
Ovr clients, customers, and the local health board expect us to maintain
strict standards of, cleanliness.
Customer Complaints
In an efforf to achieve a quality experience, it is our duty to handle all
customer complaints and comments in the most .professional manner
possible. .f a complaint can be handled at the Pavilion, our trar'ned staff
will attempt to correct it to the best of their ability and inform the
manager as soon as possible. During all situations, we instruct our staff to
remain as courteous as possible and to:
Always appear cheerful when in the presence of a customer. -
Always be helpful in the presence of a customer.
Always answer guest questions as they are received. and, when
necessary, dr:rect them to a manager.
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berry Spinach Salad: Strawberries, blueberries (seasonal), almonds, feta cheese on a bed of spinach tossed ~T/
almonds and a berry vignetter $10
Fruit Salad: A medley of fresh fruits, garnished w/ granola, coconut, and drizzled w/ agave . ' $12
Caesar Salad w/ Grilled or Blackened Chicken $12
Soup of the Day: Prepared w/ only the freshest ingredients you will always be satisfied $4 cccp
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No 1Vieat please Quesadilla, filled with fresh grated cheese and ~(
Grilled Kosher Hot Doggie Dog $6
The Grilled Cheese: A perfect grilled cheese sandwich made with your bread of choice $(
Try it with tomatoes! add ($l.) ~ ~~
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don't know what~we would do, if we didn't have Blissberry
Yogurt Bar. Everyone in our office goes there for 3:00
munches.
have been working with and going to Blissberry for over 3
. years now. In 2008, we chose them as "Best Yogurt on the
Beach" hands down!
-Sun Post 2008 Best of the Beach
Now,. we hear that they are expanding! We are so.excited. Kim
has brought a wholesome, healthy, fat-free treat to Lincoln
and Alton and now.... South Pointe!
Kim has always been so sweet to the kids and they love
going to Blissberry.
As a father of 3, I'd much rather them be eating Blissberry
Yogurt than chips, cokes and candy bars.
We hear at the Beach Channel, are really looking forward to .
partnering up with Kim at Blissberry Yogurt Bar and promoting
how incredible her product is.
Doug Witt
Sales Director
305.205.8922
doug~the beachchan ne l .tv
~~ _ ~~~
Blissberry Yogurt Bar is not only a delicious sweet treat, they are healthy,
nutritious and environment friendly. Parents and yogurt lovers know that when
they walk into Blissberry in the middle of the action on Miami Beach, they are
walking into owner Kim's home away from home. She makes everyone feel
welcome as well as her friendly and professional staff. The yogurt and other food
and beverage items are healthy, taste great and the store is always spotless. I
am very excited to hear about the possibility of Blissberry expanding their
business to local parks in~the Miami area.
The Babysitting Company is a Miami based private babysitting company working
with hotels, resorts, residents, sports teams, special events. The company works
exclusively with The Biltmore, Fontainebleau, The Sagamore, W South Beach,
The Continuum and Apogee and is fully insured, licensed and certified with
services also offered in Phoenix, Denver, LA, Las Vegas, Park City, Chicago,
DC, New York, London and Israel. All of the babysitters are reliable, professional
and energetic. They are over 18, background checked, drug tested and CPR
certified. They are personally interviewed and held to the highest standard in the
industry, including the requirement of at least 2 years of college or university.
Many of the babysitters are nursing students, pre school teachers, paramedics
and. swim instructors. In addition, all of the babysitters speak fluent English while
many speak other languages as well.
With the expansion of Blissberry, I look forward to collaborating and working
together to create the best experience for local families looking for healthy and
fun supervised activities including yoga, dance, games, story telling and arts and
crafts.
Rachel Charlupski
The Babysitting Company
Founder
CELEBRITY
INTERNATIONAL
august 5, 2010
To Whom It May Concern,
My company, Florida Team Golf & Celebrity International, had the pleasure of
working with Blissberry during the Alonzo Mourning Summer Groove Golf Classic
we've been producing for the past 12 years.
Their healthy food and beverages were~the perfect complement to the top Miami
Restaurants involved, such as Prime 112, Chop House and Devito South Beach.
Their friendly and professional staff engaged golfers in conversation and gave a
great impression. Even the presentation of their tent was amazing.
South Pointe Park would be pleased to have Blissberry available for residents and
guests. On behalf of myself and my company, we look forward to working with.
Blissberry again on our upcoming events and highly recommend them for .your
location.
If you have any questions or require additional information, feel free to contact
me at (305) 255-3500.
Thank you,
F.T. Golf ;Celebrity International 12982 SW 89~h Ave., Miami, FL 33176
PH:305.255.3500; FX:305-255-3532
FT Golf & Celebrity International
August 6, 2010
To: Whom it may concern:
I have known Kim from our neighborhood since she opened Blissberry. Kim and
Blissberry have been extremely supportive our SpendforED, a 501(c)(3)
dedicated to supporting our Public Schools. SpendforED asks businesses to
accept "ED BUCKS" which are in essence special coupons sold throughout the
community. Our business partners extend discounts by accepting ED BUCKS. It
is a very nice way for local businesses to show their support.
I have also seen Kim at other events at some of the local schools on Miami
Beach providing complimentary yogurt, but what I like most about her is her
commitment to always finding ways to involve kids in different community
activities. She is CONSTANTLY coming up with fresh ideas that are beneficial to
children.
I think it would be a great plus to have ahealthy- dessert offering in the parks of
Miami-Beach and I know Blissberry would serve our residents well.
Erik Sussman
President & Founder
SpendforED
I I 0 I Brickell Avenue
PH South Tower
Miami, FL 3313 I
0 305 579 4056
f 305 579 4054
m 305 978 8 1 07
v~/ww SpendforED.org
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