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2010-27526 Reso RESOLUTION NO. 2010 -27526 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 46- 09/10 FOR A MEDICAL SERVICES PROVIDER FOR THE PROVISION OF VARIOUS MEDICAL SERVICES THAT MAY BE REQUIRED BY THE CITY OF MIAMI BEACH, AND OTHER LOCAL, STATE, AND FEDERAL LAWS; AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TOP - RANKED FIRM OF HEALTH CARE CENTER OF MIAMI, AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE TOP - RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE SECOND - RANKED FIRM OF JACKSON HEALTH SYSTEM; AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON THE COMPLETION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. WHEREAS, the City has a need to establish an agreement with a professional medical services provider to perform pre - employment physical examinations, drug and alcohol testing, fitness for duty evaluations, and administer vaccines; and WHEREAS, the City currently has an Agreement for these various medical services with Mount Sinai Medical Center that will expire on November 30, 2010, with no further options for renewal; and WHEREAS, the Mayor and City Commission at its July 14, 2010 meeting, authorized the Administration to issue an RFP for a medical services provider for the provision of various medical services; and WHEREAS, on July 28, 2010, RFP No. 46 -09/10 was issued, and notices sent to over 30 firms, which resulted in the receipt of proposals from Health Care Center of Miami and Jackson health System; and WHEREAS, on September 24, 2010, the City Manager via Letter to Commission No. 254 -2010 appointed an Evaluation Committee (the "Committee "), consisting of the following individuals: Heman Cardeno, Division Commander, Police Department Julio Magrisso, Assistant Director, Parks and Recreation Department; Rhonda McPherson, Assistant Director, Sanitation Division; Chris Parrino, Division Chief, Fire Department; Gabriel Paez, Unidad and Member of the City's Personnel Board; Robin Porter, Administrator, Human Resources Department; Adriana Valencia, Resident and Leadership Academy Graduate; and WHEREAS, a site visit of each of the two Proposers was performed on Wednesday, October 6, 2010, by representatives from the Human Resources Department and the Procurement Division, all of whom were non - Committee members; and WHEREAS, the Committee convened on October 12, 2010, and was provided with an overview of the project, information relative to the City's Cone of Silence Ordinance, the Government in the Sunshine Law, listened to presentations and participated in a question and answer session with each of the Proposers, and discussed and evaluated the proposals based on the evaluation criteria as outlined in the RFP; and WHEREAS, the Committee unanimously ranked Health Care Center of Miami as the top- ranked firm, and Jackson Health System as the second - ranked firm; and WHEREAS, as a result of the Committee's concerns regarding Jackson Health System, a motion was passed unanimously to recommend that the Administration negotiate only with the top - ranked firm of Health Care Center of Miami; and WHEREAS, upon reviewing the Committee's recommendation to only negotiate with the top- ranked firm, and in light of Jackson Health System's overall capabilities, the City Manager exercised his due diligence and is recommending to the City Commission the decision he deems to be in the best interest of the City, and that the Commission authorize the Administration to negotiate an agreement with the second- ranked firm of Jackson Health System, if the Administration is unable to negotiate an agreement with the top- ranked firm. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager pertaining to the ranking of proposals pursuant to Request for Proposals (RFP) No. 46- 09/10, for A Medical Services Provider for the Provision of Various Medical Services That May be Required by the City of Miami Beach, and Other Local, State, and Federal Laws; authorize the Administration to enter into negotiations with the top- ranked firm of Health Care Center of Miami; and should the Administration not be able to negotiate with the top - ranked firm, authorize the Administration to negotiate with the second - ranked firm, Jackson Health System; further authorizing the Mayor and City Clerk to execute an agreement upon conclusion of successful negotiations by the Administration. PASSED and ADOPTED this 0274 day of c r , 2010. ATTEST: PO CITY CLERK OR APPROVED AS TO FORM & LANGUAGE T:\AGENDA\2010 \October 27\ Consent\ MedicalServicesProviderReso.doc & FAH EXECUTION Date COMMISSION ITEM SUMMARY Condensed Title: A Resolution Accepting The City Manager's Recommendation Pertaining To The Ranking of Firms For A Medical Services Provider, Authorizing The Administration To Enter Into Negotiations, And Authorizing The Mayor And City Clerk To Execute An Agreement. Key Intended Outcome Supported: Control costs of payroll, including salary and fringes /Minimize Taxes /Ensure expenditure trends are sustainable over the long term. Supporting Data (Surveys, Environmental Scan, etc.): In the 2009 Community Satisfaction Survey, among the four (4) areas of customer service measured, 85.5% of respondents agreed that "The employees that assisted me were courteous and professional." Issue: I Shall the Commission Adopt the Resolution? Item Summary/Recommendation: The City has a need to establish an agreement with a professional medical services provider to perform pre - employment physical examinations for new and prospective employees, drug and alcohol testing and fitness for duty evaluations for current employees, and administer vaccines. The City currently has an Agreement for these various medical services with Mount Sinai Medical Center that will expire on November 30, 2010, with no further options for renewal. The City seeks to retain the highest quality medical provider services available. The Mayor and City Commission at its July 14, 2010 meeting, authorized the Administration to issue an RFP for a medical services provider for the provision of various medical services. RFP No. 46 -09/10 was issued and sent to over 30 firms. Proposals were received from Health Care Center of Miami and Jackson Health System. An Evaluation Committee appointed by the City Manager reviewed, scored and ranked the proposals. Based on the published evaluation criteria, the Committee Members unanimously ranked Health Care Center of Miami as the top- ranked firm, and Jackson Health System as the second - ranked firm. It is recommended that the Mayor and City Commission adopt the resolution. Advisory Board Recommendation: N/A Financial Information: Source of Amount Account Funds: 1 $90,000 Risk Management Fund Acct No. 540 - 1791- 000355 2 1. 3 O ?P Total $90,000 Financial Impact Summary: City Clerk's Office Legislative Tracking: Gus Lopez ext 6641 Sign -Offs: Dep j nt Director .'tant Ci Hager M - ager RI ��L �� • H., i�'� ► � • s-1; i1 JMG ��f jj , 6 - T* T:\AGENDA\2010\October 27 \ Consent\ MedicalServicesProviderSummary.doc CI MIAMI BEACH AGENDA ITEM C 7 G- DATE 10 1 6-- - MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov COMMISSION MEMORANDUM TO: Ma 4r Ma i Herre a Bower an • Members of the City Commission FROM: Jor - M. Gonzalez, City Mana •- r DATE: October 27, 2010 SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 46- 09/10 FOR A MEDICAL SERVICES PROVIDER FOR THE PROVISION OF VARIOUS MEDICAL SERVICES THAT MAY BE REQUIRED BY THE CITY OF MIAMI BEACH, AND OTHER LOCAL, STATE, AND FEDERAL LAWS; AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TOP - RANKED FIRM OF HEALTH CARE CENTER OF MIAMI, AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE TOP - RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE SECOND - RANKED FIRM OF JACKSON HEALTH SYSTEM; AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON THE COMPLETION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. ADMINISTRATION RECOMMENDATION Adopt the Resolution. FUNDING $90,000 first year of Agreement. Funding is available from Risk, Management Fund Account Number 540 - 1791 - 000355. KEY INTENDED OUTCOMES SUPPORTED Control costs of payroll, including salary and fringes /Minimize Taxes /Ensure expenditure trends are sustainable over the long term. BACKGROUND The City has a need to establish an agreement with a professional medical services provider to perform pre - employment physical examinations, drug and alcohol testing, and fitness for duty evaluations, and administer vaccines. The City currently has an Agreement for these various medical services with Mount Sinai Medical Center that will expire on November 30, 2010, with no further options for renewal. The City seeks to retain the highest quality medical provider services available. The selected provider will provide a physician to serve as City Physician and Medical Review Officer 1 Commission Memorandum October 27, 2010 RFP No.46- 09/10- Medical Services Provider Page2of6 (MRO). The provider will provide other medical services as may be necessary or required by the City and local, state and federal laws. The selected provider will also retain all related medical records. The Mayor and City Commission at its July 14, 2010 meeting, authorized the Administration to issue an RFP for a professional medical services provider for the provision of medical services as may be necessary or required by the City, and local, state and federal laws. The new agreement with the selected provider would be for an initial term of two (2) years, with three (3) additional one (1) one -year renewal options, by mutual agreement between both parties. RFP PROCESS RFP No. 46 -09/10 was issued on July 28, 2010, and the Procurement Division e- mailed, as well as uploaded the RFP to BidSync.com and BidNet, sending notifications to over 30 firms. This outreach resulted in the receipt of two (2) proposals, one (1) from Health Care Center of Miami and the other from Jackson Health System. The incumbent medical services provider, Mount Sinai Medical Center, which has been providing the services for the past five (5) years, did not submit a proposal. In performing its due diligence, the Procurement Division requested on three (3) separate occasions that Mount Sinai return the form enclosed in the RFP indicating the reason for not submitting a proposal. In addition to the form being part of the RFP, Procurement also e- mailed the form to the Mount Sinai contact person on two (2) of these occasions. No reply was received as to why a proposal was not received from Mount Sinai. On September 24, 2010, the City Manager via Letter to Commission No. 254 -2010 appointed an Evaluation Committee (the "Committee "), consisting of the following individuals. Hernan Cardeno Division Commander, Police Department Julio Magrisso Assistant Director, Parks and Recreation Department Rhonda McPherson Assistant Director, Sanitation Division Chris Parrino Division Chief, Fire Department Gabriel Paez Unidad and Member of the City's Personnel Board Robin Porter HR Administrator, Human Resources Department Adriana Valencia Resident and Leadership Academy Graduate The City Manager selected Hernan Cardeno as chairperson of the Committee. As a result of the responses to the RFP, and prior to the Evaluation Committee convening, the Administration requested to participate in facility sites visits to Health Care Center of Miami and Jackson Health System. These site visits were scheduled for October 6, 2010 and were attended by the following individuals: Ramiro Inguanzo Director, Human Resources Rafael Granado Assistant Director, Human Resources Sue Radig HR Administrator I, Human Resources Pamela Leja - Katsaris Senior Procurement Specialist The Administration wanted to view the operation of each facility, the conveniences for the employees and new hires, and the accommodations each facility has made or would be Commission Memorandum October 27, 2010 RFP No.46- 09/10- Medical Services Provider Page3of6 willing to make to meet the demands of the City, including staffing, security and parking. The first visit was to the Health Care Center of Miami, located at 400 Arthur Godfrey Road (41 Street), Suite 510 in Miami Beach. This facility is currently utilized by the City for our Worker's Compensation plan. Employees have provided positive feedback for thisfacility's services and availability. Upon arrival, the evaluation team verified the availability of parking and discovered two (2) City Tots within a one (1) block radius. In addition, the facility does provide valet parking at no cost to their patients. The Health Care Center of Miami is strictly an Occupational Health Facility and only provides care of occupational injuries, pre - employment and return to work physicals and drug screenings. The office is staffed by a team of occupational health professionals all of which are fully crossed trained in all the clinic functions to provide expedited care to their patients and an on -site occupational medicine physician. Individuals are registered at the front desk and within minutes are transferred to the appropriate treatment area and from what the team could tell, within minutes of arrival. Treatment rooms were clean and well equipped. The drug screening collection area provided a private room for the employee to disrobe with the dry bathroom facilities directly across the hall. The team did question security procedures for personal belongings and firearms, both of which are deposited in a metal cabinet in the front of the facility with the key held by one staff member. The team expressed concerns over the security of firearms and were assured, if the awarded the City's contract, the facility would accommodate the City's need for a individual, secured fire arm locker within the drug screening collection area, and in sight of the employee. The Health Care Center of Miami is not a 24 -hour facility. The office is open Monday through Friday from 8:30 a.m. to 5:00 p.m., with the ability to schedule appointments before or after their regular hours. In addition, they do have an additional facility in Medley, Florida open Monday through Friday from 7:30 a.m. to 7:00 p.m. and on Saturdays from 9:00 a.m. to 5:00 p.m. which could also be used by the City. Should the City require a drug screening after hours, a member of the Miami Beach staff is on call and would be available within 45 minutes of our call to perform the appropriate screening at their Miami Beach office. Jackson Health System is located at 111 N.W. 1 Street in the ground floor of the Stephen P. Clark Government Center in downtown Miami. The facility is new and will serve as the first occupational health facility for Jackson Health System and a primary care health facility for the employee members of the Jackson Health System's Medical Plan. The team found locating the facility somewhat difficult. Parking was available at a cost however the team was informed that parking would be validated for those parking in the City of Miami Parking Garage. The facility is open Monday through Friday from 7:00 a.m. to 5:00 p.m. The facility will serve dual functions and is currently operating as a primary care facility and is scheduled to be operational as an occupational health facility on December 1, 2010. The waiting room would be shared, however, there was no mention if the treatment rooms would be shared between their primary care and occupational health patients as well. The team was shown he occupational health area which was all on one side of the facility. At the time of this site visit, the occupational health rooms were not complete, most missing the appropriate testing Commission Memorandum October 27, 2010 RFP No.46- 09/10- Medical Services Provider Page4of6 equipment. Employees sent for drug screenings would disrobe in an area near the dry collection area. When asked about security procedures for personal belongs and firearms, the team was told the locking cabinet was not yet purchased and they would accommodate the City's need for a individual, secured fire arm locker within the drug screening collection area, and in sight of the employee. This facility is not a 24 -hour facility. Should the City require a drug screening after hours, City employees would need to go to Jackson's central laboratory located at the Jackson Health System main campus on 1611 Northwest 12th Avenue. The Committee convened on October 12, 2010, and was provided with an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government in the Sunshine Law. The Committee listened to presentations and participated in a question and answer session with each of the two (2) Proposers. The Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP, which was as follows, for a total possible 100 points: • Ability to Provide All Requested Services Within the Designated Timeframes 15 points • Cost of Services Provided 15 points • Convenience of Obtaining Service and Proximity to Miami Beach 15 points • Overall Reputation Within the Community 10 points • Experience Level and Credentials of Assigned Staff 15 points • Designated Contact Availability 5 points • Appointment and Next Day Scheduling for Each Service 10 points • Number of Appointments That Can Be Scheduled Daily for Each Service 15 points Total: 100 points The Committee discussed the proposals and proceeded to score as follows: Committee Member Health Care Center of Miami Jackson Health System Hernan Cardeno 89 (1) 55 (2) Julio Magrisso 94 (1) 90 (2) Rhonda McPherson 97 (1) 58 (2) Chris Parrino 80 (1) 72 (2) Gabriel Paez 90 (1) 50 (2) Robin Porter 100 (1) 29 (2) Adriana Valencia 100 (1) 80 (2) The Committee unanimously ranked Health Care Center of Miami as the top - ranked firm. Health Care Center of Miami is an occupational medical center with two (2) locations in Miami -Dade County, one in Miami Beach and one in Medley. The Miami Beach location is located at 400 Arthur Godfrey Road (41 Street). The Center currently provides the City of Miami Beach with Workers' Compensation injury case services, and has existing and ongoing relationships with various other Miami -Dade County municipalities. The Center processes over 20,000 drug tests, performs 12,000 physical exams, treats over Commission Memorandum October 27, 2010 RFP No.46- 09/10- Medical Services Provider Page5of6 6,000 injuries, and administers several hundred immunizations each year. Clients and patients are seen at both locations on a walk -in and /or scheduled basis, with same day and next day scheduling available. They have the ability to schedule after hours services on an as- needed basis, including the provision of a mobile unit. The Miami Beach facility has free valet parking available during regular business hours, as well as on- street parking, and a City parking lot and garage within (1) one block of the facility. City of Miami Beach employees attending Health Care Center of Miami with or without an appointment will be part of their Fast Access Program, which includes immediate registration at the front desk, followed by entering the patient services area to receive care, with wait times of a few minutes. The Committee articulated the major factors in recommending Health Care Center of Miami include the location of the Miami Beach facility and ease of nearby parking; the Center's experience in providing occupational health services; and their mobile unit capabilities to perform various types of testing at City locations, if requested. Jackson Health System, an integrated healthcare delivery system, consists of Jackson Memorial Hospital; multiple primary care and specialty care centers; a variety of school- based clinics serving many elementary, middle and high schools; two (2) long —term care nursing facilities; six (6) Corrections Health Services clinics; a network of mental health facilities; Holtz Children's Hospital; Jackson Rehabilitation Hospital; Jackson Mental Health Hospital; Jackson North Medical Center; and Jackson South Community Hospital. It is also home to the Ryder Trauma center, Miami -Dade County's only level 1 adult and pediatric trauma center; and the UM /JM Burn center, one of the leading burn treatment centers in the nation and the only one in South Florida. Jackson Health System's Jackson Downtown Medical Center located at 111 N.W. 1 Street, on the ground floor of the Stephen P. Clark Government Center, would be the primary facility designated for servicing the City pursuant to award of an Agreement. This is a recent addition to Jackson Health System, a newly renovated medical center, and is in process of being equipped with entirely new and advanced equipment. There is a recently constructed Miami Parking Authority garage adjacent to Jackson Downtown Medical Center, and all City employees utilizing this garage while attending the Jackson facility would be provided with free validated parking. • The Committee expressed concerns regarding the location of the Jackson facility, as it was not on Miami Beach, resulting in what could be perceived as a lengthy period of time to commute to and from the facility, as well as any waiting and testing time. Although the doctor that was brought on board last year by Jackson Health System has proven experience in occupational health, the Committee had trepidation regarding the lack of occupational health services experience of Jackson, raising concerns with the City being the initial client for these types of services. As a result of the Committee's concerns regarding Jackson Health System, a motion was passed unanimously to recommend that the Administration negotiate only with the top- ranked firm of Health Care Center of Miami. CITY MANAGER'S DUE DILIGENCE Upon reviewing the Committee's recommendation to only negotiate with the top - ranked firm, and in light of Jackson Health System's overall capabilities, the City Manager exercised his due diligence and is recommending to the City Commission the decision he deems to be in Commission Memorandum October 27, 2010 RFP No.46- 09/10- Medical Services Provider Page 6 of 6 the best interest of the City. The City Manager is recommending that the Commission authorize the Administration to negotiate an agreement with the second - ranked firm of Jackson Health System, if the Administration is unable to negotiate an agreement with the top- ranked firm. CONCLUSION The Administration recommends that the Mayor and City Commission approve the attached resolution, which recommends the acceptance of the ranking of firms and authorizes the Administration to enter into negotiations with the top- ranked firm of Health Care Center of Miami and, if the Administration is unable to negotiate an agreement with the top- ranked firm, authorize the Administration to negotiate with the second - ranked firm of Jackson Health System; and further authorize the Mayor and City Clerk to execute an agreement upon the completion of successful negotiations by the Administration. T:\AGENDA\2010 \October 27 \Consent \Medical Services Provider Memo.doc