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2001-24655 RESO RESOLUTION NO. 2001-24655 A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, RELATING TO THE ANNUAL EVALUATION OF THE CITY MANAGER; RECEIVING THE CITY MANAGER'S REPORT; ADJUSTING HIS SALARY ACCORDINGLY; GRANTING DEFERRED COMPENSATION; AMENDING HIS EMPLOYMENT CONTRACT; AND SETTING AN EFFECTIVE DATE. WHEREAS, Jorge M. Gonzalez assumed the role of City Manager on August 21, 2000; and WHEREAS, Mr. Gonzalez' engagement is reflected in an employment contract dated July 26,2000, adopted by the City Commission on July 26, 2000, which establishes his first year's salary and setting other terms, conditions, and benefits; and WHEREAS, one of the terms of his employment provided for an annual performance review and further provided for adjustments in such amounts and to such extent as the City may determine that it is desirable to do so; and WHEREAS, the Mayor and members of the City Commission have reviewed the City Manager's Report for the preceding fiscal year and have personally related with and observed the City Manager during the period of his service and upon such review and observation find and determine that his performance has been beneficial for the City and that his employment contract should be adjusted; and WHEREAS, it is the desire of the Mayor and Commission to continue Mr. Gonzalez's engagement under the terms and conditions as set forth in that employment contract, as amended by this Resolution. NOW THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that: Section 1. The findings set forth are true and correct and adopted as part of this Resolution. Section 2. Increase base salary by 5%. A portion of this increase, however, will be deferred until the end of Fiscal Year 2002, pending the stabilization of the City's tourism industry. 2.5% will be granted retroactive to August 21, 2001. The remaining 2.5% will be granted retroactive to August 21,2001 if the City's Resort Tax collections for FY 2002 do not decrease from the collections of FY 2001. Section 3. Grant the City Manager's Deferred Compensation pursuant to Section 14; subsection B of his employment contract. Section 4. Increase the accrual rate for Planning Days to 1 % days per month pursuant to Section 12; subsection B of his employment contract. Section 5. Add one year to the term of the Employment Contract and make all other necessary adjustments to the contract to reflect said change, pursuant to Section 2; subsection A of his employment contract. Section 6. Mr. Gonzalez' engagement as City Manager shall continue under and pursuant to the terms of the employment contract as amended by this resolution until the same is modified, amended, or terminated by action of the Mayor and Commission. Section 7. This Resolution shall become effective upon adoption. PASSED and ADOPTED this 17th day of October ,2001. ATTEST: ~t p{u~ CITY CLERK JMG:jmg APPAO\IED 1810 FORM &LANGUAGI & FOR EXECUTION 11L~ I'::.!~^{}/ T:agenda/regular/cmresolution CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH. FLORIDA 33139 www.ci.miami-beach.fl.us COMMISSION MEMORANDUM From: Mayor Neisen O. Kasdin and Date: October 17, 2001 Members of the City Commission Jorge M. Gonzalez \ ~ City Manager () , l) A RESOLUTION RELATING TO THE ANNUAL EVALUATION OF THE CITY MANAGER; RECEIVING THE CITY MANAGER'S REPORT; ADJUSTING HIS SALARY ACCORDINGLY, GRANTING DEFERRED COMPENSATION, ADJUSTING HIS EMPLOYMENT CONTRACT; AND SETTING AN EFFECTIVE DATE. To: Subject: ANALYSIS Pursuant to the City's contract with the City Manager, the Mayor and City Commission have been asked to provide an annual performance evaluation of the City Manager, as well as whatever salary adjustment deemed appropriate, the granting of Deferred Compensation, and any necessary adjustments due the Employment Contract. Attached is a memorandum that the City Manager shared with the Mayor on September 28, 2001 regarding this item. JMG/RI T:\AGENDA\200 I Ioct! 701IREGULAR\CMEvaIuation.doc attachment Agenda Item 'R~ L Date jO-17-0t CITY OF MIAMI BEACH Office of the City Manager Interoffice Memorandum lQ To: Mayor Neisen O. Kasdin Jorge M. Gonzalez ~ ~ City Manager 0 PERFORMANCE EVALUATION Date: September 27, 2001 From: Subject: August 21, 2001 completed my first year as your City Manager. In reviewing the events and accomplishment of the past 12 months, we can point to many successes achieved in the City of Miami Beach and look forward to much more continued progress in the years to come. Pursuant to my employment agreement, "The City shall review and evaluate the Performance of the Manager at least once annually. Further, the Mayor shall provide the Manager with a summary written statement of the findings of the City Commission and provide an adequate opportunity for the Manager to discuss his evaluation with the City Commission." I have attached some information on core competencies of a professional manager which may be of use to you in soliciting input from the other Commissioners should you wish to use it. As you know, this information is subject to the Sunshine regulations and needs to be solicited and reviewed in that context. As you may recall, in January of this year, the Commission held a Workshop to discuss the Five-Year Vision for the City and the Identified Priorities and Program of Work for 2000 - 2001. (Attached) This established the performance objectives referenced in our agreement. The following summarizes the key accomplishments of the past year. For ease of review, it is organized in a manner similar to the Identified Priorities and Program of Work document. In addition, I have attached a more comprehensive list of accomplishments in these areas as well as within our Departments for this past year. SUMMARY The past year has been one of transition not only for me, but for the City of Miami Beach as well. I can safely say, that the organization and the City are better positioned today to deal with the challenges and opportunities ahead of us. We have seen significant changes at City Hall over the course of the past year. Changes in the way we do business, in the way we are organized, in who is providing service, and most importantly, changes in our focus and priorities. We have worked to align our resources with the Commission's priorities and we have focused on the business of the City. I have worked to ensure that above all, we provide efficient and effective services to all our citizens and customers in 1 a professional manner with a primary focus on good customer service. The personnel decisions I have made reflect my personal commitment to efficient and professional service. The organization has embraced the challenges experienced with changes and the transition has been relatively seamless. At a time when things could have stagnated, the City instead gained momentum. This is a significant achievement. We have seen a great deal of progress in many areas and I am satisfied that my first year as your City Manager has been challenging, rewarding, exciting and fun. Capital Improvement Program Significant progress has been made in the Capital Improvement Program area. We have worked on this priority on several fronts, with all of the identified tasks within this area accomplished. We have created the CIP Office to provide a coordinated focus on the various capital projects within the City. We have contracted with two program management firms to provide expertise and coordination and we have contracted A&E firms for 12 of the 13 neighborhoods to develop the plans in those areas. We have issued the necessary bonds to accomplish the immediate projects and have strategically improved our financial position to ensure the best rates possible for future borrowings. Our community outreach throughout this program will be coordinated through the CIP office working closely with the newly created Neighborhood Services Department and the G.O. Bond Oversight Committee. Additionally, the CIP Office has taken on the management of many existing projects, including the Bass Museum, South Pointe Phase I, and the waste water pump station projects as well as some other more challenging ones. I am confident that we will successfully address and handle these inherited projects more effectively with our new structure. Improving past practices has certainly provided a significant number of challenges during the year. Implementation of the Business Resolution Task Force Recommendations A great deal of progress has been made in the implementation of the Business Resolution Task Force recommendations. This can best be evidenced by a reduction in customer complaints and an ongoing increase in building permits pulled. While there is still room for improvement, I have seen a noticeable reduction in the number of complaints received by my office. We have completed eight out of ten tasks identified under this priority. We have made several adjustments to our hiring practices, which have allowed us to facilitate several critically needed new hires in the Building Department. In the past year, we have reclassified four positions and added three new classifications and are now down to only 3 vacancies overall as of the beginning of the new fiscal year. We have also begun a further review of our permitting process and permit fees, which should be completed in the next few months. Finally, while we have plans developed for the reconfiguration of the 2nd floor of City Hall, we chose to, and the Business Resolution Task Force concurred, to forgo a rent expense that would have been incurred to proceed expeditiously with this 2 reconfiguration and decided instead to delay the planned construction because ofthe delay of other planned moves. Additionally, we will develop web access permitting process in concert with our hand held inspection computer equipment. A contract was recently established for this project and we expect implementation in the coming year. Strategic Planning and Economic Development The Strategic Planning and Economic Development area has also seen a great deal of progress this past year. We have several accomplishments and expect continued progress on several fronts. All of the identified tasks have been completed. This past year, North Beach has received a more focused attention and a strong financial commitment from the City. The Administration held a successful charette process to develop a Strategic Plan for North Beach; selected a developer to partner with us on the nnd Street Site Project; acquired the Byron-Carlyle Theater; developed the RFQ for disposition of the West Lots; and furthered our implementation of the Duany Plater-Zyberg (DPZ) Plan. We also proceeded with the site analysis to update our City Center Master Plan and determine the best use for the 17th Street site to accommodate the future growth of the New World Symphony. The public-private partnership projects are well under construction in South Beach and we completed a visioning session for Lincoln Road, implemented the South Beach Service Team and began our Citywide Parking Demand Analysis. The City and RDA moved forward in completing the land acquisition for the planned regional library, out- sourced the leasing and management functions at the Anchor Garage and negotiated a termination agreement with the Miami-Dade County for the South Pointe RDA. Central to the future of this City, we successfully negotiated an amendment to our Interlocal Agreement with the County that assures the City an ongoing dedicated revenue stream from the Convention Center Development Tax to ensure that the needs of the Convention Center are met. Finally, in furtherance of our economic development efforts, the City developed strategic alliances with our hotel and nightlife industries to develop 'the City's Major Events Plan which has already been implemented successfully several times within the past six weeks. Organizational Development Major progress has been achieved in the area of Organizational Development. After careful deliberation, a major realignment of the administration was implemented. This reorganization, not only aligned our resources with the priorities of this Commission and in a functional manner, but also worked to create a focus and attention on important aspects of the City by creating three new departments and expanding another. The new areas include, the Neighborhood Services Department; the Capital Improvement Program Office; the Arts and Tourism program area; and the expanded area includes the Public Works Department. More significantly, the transition was seamless and the organization gained momentum in the process, rather than stagnating. We have developed a 5-year vision for the organization as well as a strategic plan and priorities. We have completed eight senior level recruitments, including an Assistant City Manager, Directors of the Parking, Public 3 Works, Neighborhood Services Departments, Chief of Police and Assistant Chief of Police. These selections have enhanced the organizational capacity and reflect my philosophy of professionalism and commitment to customer service. These selections have also furthered a change in the management style and culture of our organization. Four of five union contracts have been successfully negotiated with overwhelming ratification votes by the rank and file. We have enhanced our operating and capital budget development, documents and adoption process, as well as our agenda review and development process. Several landmark issues have been presented and approved, including amendments to the retiree COLA, the Living Wage, Pension changes, and Domestic Partner benefits. In addition, we have amended and strengthened our Cone of Silence ordinance, purchasing regulations and financial management systems. Continued investment and progress in technology has resulted in more efficient tools and made our goal of Electronic Government solutions a reality with the on line utility bill paying service. Finally, the Customer Service Task Force has been expanded to include all elements and representatives from all levels of the organization. Their mission is to ensure that the workforce is focused on enhancing internal and external customer service initiatives and employee recognition at all levels of the organization. The following are some key accomplishments in the identified priorities and program of work area for this past: . Developed a Five-Year Vision for the City of Miami Beach that focuses on the following priority areas: Capital Improvement Program, Implementing the recommendations of the Business Resolution Task Force, Strategic Planning and Economic Development, Organizational Development, Quality of Life and Neighborhood Services. . Created and staffed the Capital Improvement Program Office providing structure and organization to this massive undertaking. This office is responsible for the coordination and implementation of all capital projects for the City. . Planned, prepared, promoted and issued a $54.3 million Water & Sewer Bond and a $52.2 Stormwater Bond. Additionally, we borrowed the first $30 million allocation against the $92 million G.O. Bond Authority. . Developed and presented the first comprehensive full year capital budget for FY 2002. This budget, once approved, becomes the first year of the updated Five- Year Capital Improvement Program. . Contracted with program management firm (Hazen & Sawyer) to provide expertise and coordination of all Right-of-Way projects. . Contracted with program management firm (URS) to provide expertise and coordination with all vertical (buildings and parks) construction. 4 . Contracted with A&E firms to develop Neighborhood Infrastructure Plans for 12 of the 13 neighborhoods in the City. . Maintained executive management oversight and periodic status reporting of all Capital Improvement Project's by working with the G.O. Bond Oversight Committee and in turn, keeping the Mayor and City Commission appraised. Identified and communicated a realistic set of expectations on both the funding and project timing. . Developed and refined elements of the South Beach Strategic Plan. . Engaged the North Beach community in developing the North Beach Strategic Plan. . Issued an RFQ, evaluated developers, negotiated and awarded a contract for development of the 72nd Street Parcel. . Reviewed and updated the implementation strategies for the 1994 Duany Plater- Zyberg (DZP) plan. . Developed a plan for the disposition of the North Shore Open Space Park parking lots. . Continuing to conduct city-wide parking needs assessment, demand and feasibility study. . Created the South Beach Service Team which was formed and deployed. We are in the process of hiring a full-time supervisor to carry this pilot program into the next year. . Completed the review and acquisition of the Byron-Carlyle Theater and have developed its management and operation plan. . Recruited eight senior level positions, including an Assistant City Manger, a Special Assistant to the City Manager, a Chief of Staff, Directors of the Parking, Public Works, and Neighborhood Services Departments, a Chief of Police, and an Assistant Chief of Police. . Completed an organizational assessment and transitioned smoothly into a realignment of a new structure. . Expanded the composition and mission of the Customer Service Task Force to focus on enhancing customer service at all levels as well as enhanced employee recognition. . Comprehensive review and enhancement of employee benefits. 5 . Enhanced the budget process. . Developed additional training programs for our employees. . Enhanced the Commission agenda process and improved the quality of reports produced. . Developed and promoted a team environment with the overall workforce. Attachments c: City Commissioners JMG:RI:PlW F:ICMGR\$ALLIJORGEGONIPerformance Evaluation.doc 6 CITY OF MIAMI BEACH MEMORANDUM TO: FROM: MEMBERS OF THE CITY COMMISSION NEISEN KASDIN 1\ ~ MAYOR DATE: OCTOBER 16,2001 RE: CITY MANAGER'S EVALUATION AND COMPENSATION On August 21,2001, Jorge Gonzalez completed his first year of service as City Manager. Pursuant to his employment agreement, the city shall review and evaluate the performance of the Manager annually and the Mayor shall provide the Manager with a summary written statement of findings of the City Commission. Compensation is also reviewed at that time. The Manager has provided the Commission with a comprehensive report setting forth how the Administration has fulfilled the goals and objectives established by the City Commission and summarizing the accomplishments of the Administration over the past year. The Commission has also received information from the International City Managers Association (ICMA) regarding criteria for evaluating the Manager's performance and compensation and a memo soliciting written comments on the Manager's performance. Without question, the Manager's performance has equaled or exceeded the high standards established by the Commission one year ago. He has attained the goals set forth by the Commission and has brought a practical, intelligent and professional approach to the City Administration. The Manager has put together one of the strongest administration teams the City has seen in recent years. He has promoted qualified individuals from the City and searched nationally for top talent to fill available positions. The Manager has treated city employees fairly and with respect. He has clearly established customer service as a priority of city government and is well on the way to making City Hall technologically current and user friendly. The Manager has professionally staffed and managed the largest Capital Improvement program in the City's history. He has continued the prudent management of city finances and has successfully managed the leadership transition in two of our most important departments-- Police and Public Works. In addition, he created the Neighborhoods Services Department, which will significantly enhance the coordination, quality and delivery of City services. The foregoing is just a partial list of the Manager's accomplishments. Given the Manager's performance, he clearly merits consideration of a Performance Bonus pursuant to his employment contract with the City. However, after discussion with the City Manager, given the economic uncertainty resulting from the events of September II, 2001, subject to Commission consideration and approval, we have agreed that the Performance Bonus should be forgone for this evaluation. Further, a portion of the City Manger's salary adjustment will also be deferred pending the stabilization of our economic conditions. These actions are laudable and appreciated and in no way reflect negatively upon the performance of the City Manager this past year. In fact. they are further examples of his leadershijJ abilities and liis commitment to the City of Miami Beach. In conclusion, I recommend the following adjustments to the City Manager's employment contract: I. Increase base salary by 5%. A portion of this increase, however, will be deferred until the end of Fiscal year 2002, pending the stabilization of the City's tourism industry. 2 \I, % will be granted retroactive to August 21, 2001. The remaining 2 \1,% will be granted retroactive to August 21, 2001 if the City's Resort Tax collections for FY 2002 do not decrease from the collections of FY 200 I. 2. Release the City Manger's Deferred Compensation pursuant to Section 14; subsection B. 3. Increase the accrual rate for Planning Days to I \I, days per month pursuant to Section 12; subsection B. 4. Add one year to the term of the Employment Contract and make all other necessary adjustments to the contract to reflect said change, pursuant to Section 2; subsection A. I submit this evaluation and compensation recommendation to the Commission for its consideration. NOK/sm CITY OF MIAMI BEACH 2000-2001 DEPARTMENT ACCOMPLISHMENTS Arts, Culture and Entertainment Bass Museum City Manager's Office Building Department Capital Improvement Program Budget Office City Clerk Central Services Convention Center Economic Development Finance Fire Fleet Management Human Resources Internal Audit Information Technology Management & Budget Neighborhood Services Housing Elder Affairs Community Development Code Compliance Division Community Resource Management Children's Affairs Log Cabin Training Center Media Relations Civic Call Parks and Recreation Department Parking Planning Police Procurement Public Works to - Paae Numbers 1 2 3 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 22 23 23 24 24 25 26 27 28 30 31 Arts, Culture and Entertainment . The Film & Print Division, starting in June 2000, began reviewing and re- writing production guidelines that have developed over the past 10 years. The project was two pronged: updating existing guidelines and allowing for the permitting of residential filming. In addition - the guidelines and authority to issue permits had never been codified and this was another major aspect of this initiative. Electronic databases have been built and website enhances which have strengthening the on-line permitting process and report generation. Marketing efforts have been increased with new printed & electronic collateral, tours, sales missions and print advertising. . The Special Events Division updated the guidelines and codified the policies and procedures for the issuance of a special events permits. The division successfully worked with community associations and the Miami Beach VCA to build consensus and support for desirable events and low season promotions. New accounting systems have been implemented to improve tracking for increased range of fees collected. . Art in Public Places conducted four competitions resulting in the selection of a design for Collins Park, a public mural and two public art commissions tied to capital improvement projects. Arrangements were made to restore and relocate a mobile sculpture from the Police Station to the Convention Center. Legislation was adopted which subjects projects built on donated public land to the AIPP ordinance. A plan of action and fund raising campaign for the restoration of the Flagler Memorial was initiated. . The Fine Arts Board achieved substantial increases in grant funding and community collaboration that resulted in the creation of a featured artist program, local artist initiative and children's art exhibition, all of which have elevated the importance and quality of this annual festival. 1 Bass Museum In addition to furnishing and moving into the renovated and expanded Bass Museum (postponed from the previous fiscal year due to construction delays), the Museum accomplished the following: . The Bass Museum of Art received 201 objects worth a total of $1,217,800, which will be reviewed by the Board of Trustees for accessioning to the permanent collection. These gifts of art include artists such as Pat Stier, Red Grooms, Edouard Duval-Carrie, Annie Leibovitz, Mimmo Paladino, Richard Tuttle, and Purvis Young. . Despite construction delays, the Museum temporarily opened (May 16-July 1) to show three exhibitions, and serve 10,000 individuals: Painting Revolution: Kandinsky, Malevich and the Russian Avant-Garde; Vkhutemas Studies from the Martin Z. Margulies Photography Collection; and Inside and Out: Contemporary Sculpture, Video and Installations. Inside and Out includes (the "outside" portion of the exhibition is still accessible to visitors in Collins Park) major works of sculpture from prominent local and nationally known sculptors as well as favorite works from the Bass Museum permanent collection. Painting Revolution brought 80 important Russian avant-garde paintings which have rarely been seen outside Russia to Miami Beach and was complemented by Martin Margulies' intriguing vintage photographs from the state-sponsored schools of the period. . In addition, the Museum opened the exhibition "30 Thumb" on June 6 containing the work of fifteen gifted students from Miami-Dade county schools as part of the Museum's nationally recognized Art-to Work program. . Another notable accomplishment by Museum staff is the publication by Rizzoli International of a major book based on the Museum's collection of vintage photographs and drawings of the Art Deco architecture of Miami Beach. This volume is to accompany an exhibition of work planned as part of the Museum's grand opening in the fall. . Further strengthening the Museum's collections and exhibitions, the Museum has an excellent Advisory Program and Collections Committee consisting of prominent community members who meet regularly to provide input, and make recommendations on development of programs and collections. 2 City Manaer's Office . Developed a Five-Year Vision for the City of Miami Beach that focuses on the following priority areas: Capital Improvement Program, Implementing the recommendations of the Business Resolution Task Force, Strategic Planning and Economic Development, Organizational Development, Quality of Life and Neighborhood Services, and Initiatives to benefit the Youth of our Community. . Reorganized City Departments and Divisions by grouping similar departments together through a realignment of reporting relationships designed to facilitate teamwork within the organization in a manner that will expedite our ability to address community needs. . Recruited and hired eight senior level positions including an Assistant City Manager, Directors of Parking, Public Works, and Neighborhood Services Departments, the Police Chief and an Assistant Police Chief. . Reached agreements with four Unions and are working to finalize agreements with the last one. . Established and implemented the Capital Improvement Program Office to oversee and coordinate improvements to the City's infrastructure, public facilities, parks, beaches, golf courses, and public safety equipment. . Established and implemented the Neighborhood Services Department to focus attention to and improve the delivery of services to our residents. . Initiated the South Beach Service Team, which enhances services in a coordinated effort in the South Beach area. . Engaged the North Beach Community in the development of the North Beach Strategic Plan. . Completed the acquisition of the Byron-Carlyle Theater in North Beach. . Issued RFQ, evaluated developers, and are negotiating with a developer for the development of the 72nd Street Parcel. . Completed negotiations with Miami-Dade County regarding the disposition of the Convention Development Tax and the 1996 Interlocal Agreement. . Renegotiated the Volume Services America contract, increasing the City's commission by 8% and establishing a $100,000 scholarship program for Miami Beach needy, minority students. 3 . Initiated the research and obtained Commission approval for an alternative irrigation source for Bayshore Golf Course resulting in an estimated $307,000 annual savings. . Held successful, safe, family-oriented special events on Miami Beach, including the 2000 Millennium party, the Miami Beach Festival of the Arts, the Boat Show, and the Fourth of July Celebration. . Amended the Convention Center Booking Policy to allow waivers for priority one dates. . Negotiated to bring the Microsoft Global Briefing to the Convention Center and successfully implemented the Microsoft Conference and all associated events. . Enhanced the budget process by updating the five-year Operating Budg et projections, holding Commission workshops and briefings to encourage greater input in developing the Operating Budget, and developed an enhanced Operating Budget Book to be more comprehensive and informative for the public. . Created a one-year Capital Budget commitment and a five-year Capital Plan. . Developed and implemented the City's Major Events Planning process used for all major special events and holiday weekends. 4 BuildinQ Department . The Building Department achieved a Class 2 (on a scale of 1 to 10, 1 being the highest) grade in the Building Code Effectiveness Grading System (BCEGS) of the insurance industry for having an effective building code enforcement program. The achieved BCEGS grade is among the highest in the South Florida region. The insurance industry utilizes the BCEGS grading to provide premium discounts on homeowners' insurance policies. . The Building Department achieved a Class 7 (2001) in the National Flood Insurance Program's (NFIP) Community Rating System (CRS) for sound Flood Plain Management policies and effective enforcement of the NFIP regulations. The achieved CRS grading is among the highest in the South Florida region. The new CRS grade will result in over $7.5 million reduction of Flood Insurance premiums that are paid by the Miami Beach property owners over the course of next five years. . The Building Department has effectively enforced the South Florida Building Code and other applicable codes and regulations for an annual average of $400 million in construction activities within its jurisdiction, with a minimal number of staffing as compared to other jurisdictions. 5 CaDitallmDrovement Proaram Office . Issued RFP, evaluated and selected firm, negotiated and awarded contract to consultants to develop the Neighborhoods Infrastructure Plans. . Issued RFP, evaluated and selected firm, negotiated and awarded Developed and approved a Capital Improvement Program for FY 2001- 2006. . Created and staffed a Capital Improvement Program Office with an effective structure for the management and coordination of the Capital Improvement Programs and with the organizational capacity to manage Capital Improvement Programs. . Developed a Capital Improvement Program budget. . Issued RFP, evaluated and selected a firm, negotiated and awarded contract to Program Management consultant. . Contracted as appropriate to contractors to begin construction projects. 6 City Clerk . Implemented an automated Board and Committee System 1. Available on the network 2. Generates Commission Reports 3. Generates Letters, Oaths and labels . Converted Board and Committee files to new filing system . Created a History of Board and Committee Archives . Implemented an automated Lobbyists Program . Created a new proclamation & certificate approved by Mayor Kasdin . Implemented a Research Request database 1. Created to enter requests and reuse printed material . FTR Gold Log Notes/FTR Player 1. FTR player is available via the internal network, and is used to digitally play commission meetings audio. . City Clerk's Website 1. Maintain website by updating with pertinent information, i.e., Board and Committee reports, Elections, Commission meetings, etc. . Follow up on pending documents (agreements, contracts, amended resolutions and ordinances that need processing). . LaserFiche (Imaging System): 1. LaserFiche has been installed on 121 computers. 2. 58 pieces of city properties are completed in LaserFiche with the map, detail, Warranty Deed, Resolutions. 3. All city properties have the map and the detail. 4. Boards and Committees and Lobbyists Affidavits are scanned in LaserFiche. 7 . Broadcast Bulletin Board information 24 hours - seven days a week. . Special Elections: Jewish Community Center . Update City Clerk's Research Folio database. . During Commission meetings, agenda items are televised periodically, indicating action made by the City Commission. . Research making the City Clerk's search database accessible to all departments. Central Services . Produced over 2 million forms, 4 million copies (Color and BlackNVhite) and handled over 1 million pieces of U.S. and interoffice mail. 8 Convention Center . Through cost controls and maximizing revenues, FY 2001 had the highest operating profit on record. . Generated an economic impact to the area of over $88 million, equaling FY 2000, which was up from $44 million in FY 1999. . Hosted major events including Microsoft Global Briefing, Professional Convention Management Association (PCMA), School & Home Office Products Association (SHOPA), Ariba Users Conference, America's SAP Users Group, Xplor International, American Association for Homes & Services for the Aging, National Glass Association, Association of the Nonwoven Fabrics Industry, Specialty Coffee Association of America, United Association of Plumbers, Pipefitters, & Sprinkler Fitters. . Continued progress in implementation of the $35,000,000 long-term Capital Projects program, which during the current year included completion of the $7,400,000 Roof Replacement, $2,820,000 telecommunications infrastructure upgrade $1,320,000 Carpet Replacement. . Jackie Gleason Theater afforded rental rates to remain competitive in the marketplace. . Jackie Gleason Theater hosted major television broadcast events to include Billboard Latin Music Awards, American Red Cross Holiday Spectacular, Source Awards. . Reviewed and revised Miami Beach Convention Center Booking Policy to grant City additional discretion in hosting major-impact events. . Negotiated a five year extension to the Volume Services America food and beverage agreement, resulting in blended average commissions to the City increasing from 18% to 30% and an increase of approximately $600,000 per year. . Negotiated a two year extension to the SMG facility management agreement. 9 Economic Development . Developed a 16-page insert for Miami Business Magazine on the Miami Beach economy. . Successfully applied for a $40,000 urban infill grant from the Florida Department of Community Affairs. . Responded to over 225 inquiries from potential new businesses interested in beginning operations in Miami Beach. . Conducted vacancy assessments and block/cluster analysis for the 7151 Street commercial district. . Updated the Miami Beach Market Study. . Identified sources of private capital and worked with numerous multi-national institutional investors interested in developing projects in Miami Beach. . Worked with 13 entertainment industry related trade shows and conferences. . Attended the International Council of Shopping Centers conference and introduced the Miami Beach marketplace to over 40 interested retailerslcommercial investors. . Continued discussions related to the siting of a supennarket in North Beach and South Pointe. . Assisted in the development of the City's Major Events Plan. . Conducted the annual inventory and needs assessment of the entertainment industry. . Established a relationship with the Small Business Administration and the Small Business Development Center with the goal of creating programs for new and existing businesses in the City. . Worked with the City's federal lobbyists to secure $5 million for the Electrowave and $2.3 million for Erosion Control in the House appropriations bills. . Development of the 4151 Street market analysis and cluster plan. . Negotiate and administer 2000 Yacht Show. 10 . Revise Application Process for Beachfront Concessions. . Create database for Beachfront Concession Operators. . Request for Proposals: Colony Theatre. . Negotiate extension of 1833 Bay Road. . Request for Qualifications for Beachfront Concession RFP. . Coordinate the implementation of the amended Beach Rules & Regulations. . Request for Proposals for Management of Colony Theatre. . Negotiate and coordinate leases at South Shore Community Center. . Coordinate the Relocation of Uses to Historic City Hall. 11 Finance . Issued a $30m General Obligation Bond. . Planned, prepared, promoted and issued a $54.3m Water & Sewer Bond. . Planned, prepared, promoted and issued a $52.2 Stormwater Bond. . Planned, developed and implement a financing of $15 million to fund the renovation of the City owned Golf Courses and Clubhouses. . Planned, developed and implemented a financing mechanism to fund the purchase of capital equipment, system enhancements and construction of small capital projects. . Implemented a project accounting system integrated with the new General Ledger, Fixed Asset and Accounts Payable systems to provide accurate financial information for all capital projects. . Established well-defined procedures and controls for financial monitoring of Capital project expenditures. . Developed an annual Budget process for the Capital Improvement Program . Worked with the Chair of the Finance and Citywide Projects Committee to develop a mechanism to report to the Committee on the status of all capital projects. . Improved customer service delivery for issuance and renewal of occupational licenses and certificate of use permits including planning for space modifications for the first floor area. . Assisted the Building Department, through a cost-allocation consultant, in the development of a fee structure that more appropriately matches the timing of the service provided. . Participate in the determination the financial feasibility of the proposed acquisition, management and operation of the Byron-Carlyle Theater. . Participate in evaluation and negotiation of contract for 72nd Street parcel . Assisted in negotiations with various bargaining units. . Finalized COT negotiations with the County. . Coordinated various financings for City's Health Facilities Authority. 12 Fire . Coordinated and managed the Fire Department's Capital Improvement ProjecUGeneral Obligation Bond Programs. . Assumed responsibility for the management, coordination and oversight of the City's Emergency Response Plan. . Restructured the Fire Department's table of organization and management staff to improve effectiveness and efficiency of all Fire Department programs. . Participated in and assisted the successful contract negotiations between the City of Miami Beach and Firefighters' Local 1510. . Managed and provided oversight for updating all Standard Operating Guidelines and Procedures for all Fire Department programs. . Completed development of the Fire Department's FY 011 02 budget. . Developed and implemented a Pre Incident Planning program. . Initiated the Commission on Fire Accreditation International evaluation process. . Implemented a comprehensive Customer Service program. 13 Fleet Manaaement . Lease Vehicles - Fleet Management currently leases 74 motor vehicles. There are 57 compacts, 1 SUVand 16 Motorcycles. . Vehicle Policy - Developed and implemented a Citywide policy regarding the use of City Vehicles & Equipment by City employees. . Out Sourcing - Fleet Management negotiated with a Local Vendor to mount new tires and perform wheel alignments on City vehicles on an as needed basis. Mounting cost is included in the price of the tire per the State Contract. Employees spend less time changing tires and more time to perform other tasks. Fleet also began the process of finding alternative methods to fueling City vehicles. . New Resources - Ford Motor Company has provided an on-line reference system, (Oasis) which provides Recall Notices, Repair History and Technical Bulletins. NAPA auto parts supplier has provided an online system allowing us to access their inventory and ordering online. The benefit is that we can expedite the ordering process and receive an additional 2% discount on all orders made online. . Physical Fuel - The Physical Fuel Inventory Process has been automated through a program written in Microsoft Excel, which saves approximately 10 hours Inventory per week of manual calculation by one employee. Partnering with the Fire department the fuel stick reading is now faxed back to Fleet Process Management, saving one Fleet employee from driving to the Fire Station and back, saving an additional 5 hours per week. . Fleet Invoice - Productivity increased 25% by streamlining invoice processing and incorporating the computer to facilitate expenditure tracking. Real time Processing daily expenditure reports are now provided to ensure expenses do not exceed budget. Initiated centralized billing process through Ford Quality Customer Care Program. This program also summarizes benefits received from warranty work. . Manpower - Fleet Management continues to maintain staffing levels through the redistribution of employee's. Matching task to the knowledge base. 14 Human Resources . Processed 254 applicants for job placements and 98 employees for promotions. . Generated timely (within 24 hours) hiring, referral, transfer and promotional lists. 95% of all positions had a list within 24 hours or less. . Conducted 71 job audits. . Created the Group Health Insurance Task Force. . Negotiated four out of five union contracts. 15 Internal Audit . Tested inventory counts for all areas of City for external auditors. A separate inventory test of the Police Property Evidence Unit was also completed. . Completed parking audits on Boat Show Parking, Parking Space Rentals, Debit card Operations. . Completed audits of Payroll system, Accumulated Leave and Leave Without Pay. . Completed audits of State Beachfront Management Agreement along with separate audits of Beachfront concessions including audit of major concessionaire (Penrods). . Completed Special Project audits of Performing Arts Network and Children's Affairs. . Performed audits of City Contracts, Court Fines, Recreational Programs, City Leases, and Cultural Arts Council. 16 Information Technoloav . Converted from Mitchell Humphrey FMSBO Financial system to new FMS II. . Developed and implemented a new front end application for the payroll entry process on the Cyborg PayrolllHR system. . Developed in Access new applications for Human Resource City-wide Survey for Department Performance, Hotel Management Tracking system for City Managers office, MP2 Public Works System to Analyze Financial Aspects, Boards and Committees system for City Clerks office, Lobbyist Tracking system for City Clerks office, Random Ballots for use at City Commission meetings, Arts and Entertainment Permits System, City Boards and Committees Applicant Tracking System, Arts, Culture and Entertainment Special Tracking System, Building Information Tracking System, Community Resource Development System, Police Crime Scene Unit System, Redesigned the City-wide Performance Evaluation Form, Random Selection System for Drug Testing, GO Bond Tracking System. . Completed end of year processing for Cyborg Payroll including W2's and 1099's, as well as rollover and billing processes for Elevator, Certificate of Use, Sidewalk Cafe and Licenses. . Developed RFP for Inspection Handheld Project. . Maintained City-wide Web site and development of E-Commerce, On- Line Forms, Information on Demand and Streaming Audio-Video. . Migrated Permits Plus 16 Bit Software to 32 Bit, and Upgraded to SQL Server 7. . Upgraded to Version 5.5 for Aquilium Utility Billing System. Office of Manaaement & Budaet 17 . The current Budget presentation is a more comprehensive and informative format than in prior years. It is being submitted for review to the Government Finance Officers Association with the goal of attaining the Distinguished Budget Presentation award. 18 Neiahborhood Services Department Housing Division . The Crespi Apartments - 7900-7920 Crespi Blvd. - Rehabilitation of multi- family building, 8 units completed and occupied, and 8 units under rehabilitation, to provide rental units to income-eligible tenants. . The Fernwood Apartments - 935 Pennsylvania Avenue - Rehabilitation of multi-family building scheduled to be completed in September to provide 18 rental units to income-eligible persons living with HIV/AIDS. . 117 South Shore Drive - Rehabilitation of multi-family scheduled to be completed in September to provide five rental units for income-eligible tenants. . Elderly Rental Housing Program - Knightsbridge Condominium - 7133 Bay Drive - Acquisition and rehabilitation of nine condominium units completed to provide rental housing for income-eligible elder tenants. . The Sails Condominium -1401 Bay Road - New construction of mixed- income condominium building completed and homeownership assistance provided to 35 income-eligible homebuyers. . 532 Michigan Avenue - Multi-family building acquired to be rehabilitated to provide 18 rental units to income-eligible elderly tenants. . Waterway Village - 1945 Calais Drive - Multifamily building acquired to be rehabilitated to provide 10 rental units for income-eligible tenants. . 8427 Crespi Blvd. - Funding provided to rehabilitate multi-family building to provide three rental units for income-eligible tenants. . Scattered Sites Homebuyer Assistance Program - Acquisition and rehabilitation of 32 condominium units completed for income-eligible homebuyers. . Housing Counseling - Counseling provided to 63 households of first-time homebuyers. . SHIP Program NOFA - Notice of Funding Availability issued to provide funding for acquisition and rehabilitation of units through a scattered sites homebuyer program for income-eligible participants. 19 . HOME Program NOFA - Notice of Funding Availability scheduled to be issued in September to provide funding for rehabilitation initiatives. . Owner Occupied Housing Rehabilitation Program - New program developed and established to rehabilitate owner occupied housing of income eligible homeowners, applications from participants accepted and funding committed to eight homeowners. Elder Affairs Program . Information and Referral Service - service started to assist elder residents in obtaining appropriate services. This service is also available to City employees. Over 300 referrals and contacts conducted by September. . Elder Community Highlights - a monthly calendar of events was developed, highlighting events of interest to the elder population. Distributed throughout the community, copies are available at all senior housing sites, libraries, local organizations and departments throughout City Hall. . Elder Services Community Resource Guide - the guide was published describing various local programs and services that are available to the elder community, covering such areas as food programs, hospice care, housing, legal services, social activities and transportation. The first edition of the guide includes 67 listings. The guide is available to service providers around the City as well as to CiviCall and other City Hall Departments. . Database of Client Requests - a database has been initiated to analyze client requests as received through the information and referral service. This analysis will determine which services are in demand and will allow for an appropriate needs and assessment profile. . Program of Monthly Activities - a senior resident network and activities schedule was implemented, focusing on areas of special interest to the elder community, 12 events conducted citywide. . Appointment to National Institute on Senior Housing - the City's Elder Affairs Program Coordinator was appointed by the National Council on Aging to serve as a delegate of the constituent unit of the National Institute on Senior Housing. 20 Community Development Division . Successfully reached the HUD timeliness ratio for CDBG expenditures within the 1.5 maximum guideline. The timeliness ratio for expenditures had been identified in HUD's annual consultation with the city last year as an area of concern. We worked very hard to bring this ratio within the 1.5 guideline. . Submitted for HUD's review and approval the North Beach Neighborhood Revitalization Strategy, which allows for more dollars to be spent for Public Services. In particular, funds allocated to the Log Cabin for employment training of the developmentally disabled will not be subject to the 15% cap for Public Services funds. The NRS is linked to the City's North Beach Strategic Plan for economic development and neighborhood revitalization. CDBG funds have been 'awarded for increased Code Compliance; and the NRS is coupled with the projects identified in the Section 108 loan program for improved streets and neighborhood infrastructure improvements for Normandy Isle and North Shore streets and neighborhoods. . An incremental change was done this year in the awarding of CDBG funds for in-house projects ($300,000) was set-aside "off the top" for the City's Housing Programs. Next year's goal will be to do the same for a "Neighborhoods First" approach to in-house and cross departmental functions and projects (eg., expand the Lincoln Road Service Task Force to the north end of Miami Beach where there is an equally large CDBG target area for neighborhood improvements). . A clear distinction was made in the initial RFP for federal funds on the amount of money available for "homeless prevention activities" and other eligible support services for the homeless under the Emergency Shelter Grants (ESG) fund program. The proposals received for ESG funding consideration were reviewed by the Committee on the Homeless (new initiative, new accomplishment in FY 00101), and not just reviewed by the Community Development Advisory Committee (CDAC). . A new Homeless Coordinator is expected to be hired and working for the City prior to the close of FY 00/01. . Firmly established the RFP calendar and the annual Action Plan process for the second year in a row. In doing so, the Action Plan was completed on time and sent to HUD well in advance of the 8/16/01 deadline; and both the action plan and the boiler plates for federally funded projects went to commission at the same meeting in early July allowing for greater time to complete and send out the subrecipient contracts. Orientation workshop and technical assistance session for proposals was continued this year 21 with success (and constructive feedback) from the previous year's initiative to do this. The awards process for the Community Heroes was streamlined and awarded for a second year. Code Compliance Division . Have responded to all Civic-Call complaints within a 3D-day period. . Performed 1,000 inspections of the interior and exterior of commercial properties during the year. . Completed review of computer functions to streamline paperwork . Continue to reach ber.chmarks established in performance base budgeting. Community Resource & Outreach . Improve the delivery of operational services throughout the City 1. Developed program, scope of services and schedule for the City's six member Clean Team. 2. Coordinated clean sweeps of Collins Ave. Washington Ave. and Ocean Drive with Sanitation, Property Management, Code, Public Works, Parking and Parks Landscaping. 3. Facilitated neighborhood interacted with citizens and city departments to identify conditions, needs, and solutions. . Respond to requests for service throughout the City's neighborhoods. 1. Provided outreach to community groups, neighborhood associations and individuals. 2. Facilitated solutions to concerns with City's operational departments. 3. Established relationship with Miami Beach Police Department's Community Resource 4. Officers for South, Middle and North Beach to assist in facilitating solutions in responding to citizen concerns expressed through the use of Community Enhancement Forms. . Maximize the quality and success of neighborhood capital improvement projects and minimize construction impact on community. 1. Served as City's community liaison to the Collins Ave. Reconstruction Project working directly with the hoteliers, businesses, residents, FOOT, city departments and City's community outreach firm. 22 Office of Children's Affairs Division . Performing Arts Academy - A program created via a grant from the Florida Department of Juvenile Justice (DJJ) and acclaimed by the United States Office of the Attorney General as a successful delinquency prevention program. . Neighborhoods FirstfTruancy Intervention Program - Funded by a grant from the Florida Department of Juvenile Justice (DJJ), this dual program has provided programming to at-risk youth resulting in a dramatic reduction in school absences. The Neighborhoods FirstfTruancy Intervention Program has been highlighted by the DJJ in its annual report to the United States Congress. . Served 225 youths, individuals andlor families . Conducted 13 public workshops . Organized 16 community service projects Log Cabin Training Center Division . Provided educational, vocational supported employment and supported independent living training and services to fifty-three (53) developmentally disabled adults. . Increased community awareness by speaking to six (6) community service organizations. . Increased support services funding from the State of Florida Department of Children & Families. . Provided supported independent living services to four (4) developmentally disabled adults residing in the City of Miami Beach. . Served thirty-six (36) clients in the day training program. . Served fifteen (15) clients in the supported employment program. 23 Media Relations Division . Increased the distribution of public information messages, including the newsletter, through e-mails.TV20 and expanded mailings. . Successfully conducted several publicity campaigns for City events. . Coordinated the annual "Take Our Children to Work Day" for employee's children. . Developed Public Information Plan for the Capital Improvement Program . Developed several customer service initiatives through the Customer Service Task Force. . Continued the Miami Herald's "Since You Asked" column. . Improved media data collection system. CiviCall . The number of complaints that have been received through Civicall from the residents and visitors of Miami Beach have been significantly lowered. . A more cohesive Civicall staff has been assembled possessing a high regard for teamwork and cooperation. . The Civicall program has been simplified and made easier to operate. . Training manuals have been improved and training sessions have been conducted on an on-going basis 24 Parks and Recreation Department . Continued the implementation of the design and construction phases of the $15 million Parks Improvements General Obligation Bond, $7.2 million Miami Dade County Safe Neighborhoods Parks Bond, and $24.8 million dedicated to parks from the 99 General Obligation Bond for projects pursuant to the Master Plan developed for the parks improvements program, as detailed in the Parks Master Plan and input from the community; Implement the various processes including the preparation of plans, specifications, design review, bidding and construction for various groups of parks in accordance with the recommended phasing and scheduling developed by the Administration. . Administered professional functions of a 16.3 million operation with four (4) operating Divisions, including Recreation, Parks, Landscape Maintenance and beach Patrol; 234 full-time and 200 part-time staff. This includes the maintenance of 750 acres of Parks, golf courses, landscape and urban forested areas; twenty five (25) guarded swim areas on the Beach (serving over 8.4 million patrons per year) and twenty five (25) parks with facilities addressing the recreational interests of a highly diverse population on youth, adults, senior citizens and disabled individuals through a myriad of recreation programs and services. . Assisted with the development and implementation of the South Beach Service Team (SBST) Pilot Project, initiating enhanced delivery of Services in the Ocean Drivel Lummus Park, Lincoln Road Areas. . Developed a complete South Beach Service Team budget proposal for future consideration in FY 01/02. 25 ParkinQ . Debit card program implementation. Introduction of this program has made parking at meters and use of the Electrowave more convenient to patrons who now do not have to carry change for these uses. . Mail-in permit-renewal program. Program has been successfully administered with all mailings sent out six weeks prior to the expiration of the permit thereby affording our clients sufficient time to respond and receive their new permit prior to the expiration date of the old permit. . Customer wait time has been reduced by introduction of a third customer service window during peak permit renewal periods. . Moved to a new location at 1130 Washington Avenue. We are now located closer to our clients and upon visiting us they are able to avail themselves of the services of the County Clerk's office at the same location. . Obtained authorization to fill five Meter Technician positions, one Security Specialist position, one Office Associate IV position, and one Coin Room Money Handler position. 26 Plannina . Continued expansion of development review by planning staff. . Continued accommodation of large development review board applications. . Continued and professional processing of development review applications. . Comprehensive revisions to the Design Review section of the City Code. . Designation of the Collins Waterfront Historic District. . Designation of Pine Tree Drive Historic Site. . Conducted a successful design charette for the North Beach area. . Successful review and subsequent approval by the City Commission of zoning map changes resulting in the Future Land Use Map and the Official Zoning Map being in harmony. . Continued efforts in streamlining the development review processes. 27 Police . Developed and implemented a succession plan to address pending retirements in the Police Department. . Evaluated feasibility of increasing the educational levels for entry level Police Officers and promotional level for supervisors. . Submitted application and secured accreditation status from the Florida Law Enforcement Accreditation Commission. . Developed and implemented the Mobile Computer Laptop Program for the Patrol Division. . Developed a year 2001 comprehensive budget. . Developed and implemented a citizen quality control survey. . Began implementation of the MotorolalPrintrack solution for CAD/RMS. . Implemented a Neighborhood Resource Officer program in each of the districts. . Automated the Internal Affairs case tracking software to comply with CALEA standards for monthly and annual reports and to network all unit computers. . Developed training Standard Operating Procedure for the Criminal Investigations Division. . Improved levels of customer service by implementing a quality assurance process and by implementing a mailing program to victims of crimes with low or no solvability factors. . Developed solvability criteria for Criminal Investigations Division. . Developed Victim Advocate Response Program. . Implemented a program to address the illegal salelpossession of tobacco products by minors. . Reduced vehicular accidents. . Reduced trafficking of "estacy" in the night club area by implementing a multi-agency taskforce. 28 . Improved PolicelCommunity relations through enhanced community policing strategies. . Initiated Tag 2001 pilot program. . Developed information pamphlet for crime victims. . Established a permanent HOT team to address homeless issue and offer emergency shelter to Miami Beach homeless. . Completed flooring replacement project. 29 Procurement . Provided training to more than 60 employees on the use of the Financial Management System (FMS) II. . Processed more than 3,000 Purchase Orders and Standing Orders for goods and services. . Processed more than 3,000 change orders. . Closed out more than 500 Purchase Orders and Standing Orders. . Prepared, issued, evaluated, tabulated, and recommended the award of contracts on more than 150 solicitations (Invitations to Bid, Request for Proposals, and Request for Qualifications). . Prepared more than 200 Commission Memorandums and Resolutions relative to the award of contracts, sole source requests, and requests to "piggyback" on State, County, and local government contracts. . Provided assistance, guidance, and support to more than 40 Evaluation Committees on highly visible, multimillion dollar projects, which included but not limited to: . Architectural and Engineering Services for 11 Neighborhood Improvement Projects; . Program Manager for Public Right of Way Projects; . Program Manager for Facilities and Parks; . Development of the "72nd Street Site"; and . Establishment of an Architectural and Engineering Firm Rotational List, which resulted in more than 42 AlE Firms under contract. . Prepared an Ordinance that increased the City Manager's Authority to Award Contracts from $10,000 to $25,000. . Prepared an Ordinance that revised the Cone of Silence requirements to apply to Evaluation Committees. . Conducted Auction that resulted in $129,000 in gross receipts. . Prepared an Administrative Policy relative to Approval thresholds. . Prepared an Administrative Policy relative to the Evaluation Committee process. 30 Public Works · The Engineering Division recently completed th.e design of water main in the Daytonia Road Bridge that was replaced in conjunction with the Florida Department of Transportation, Bridge Replacement Program. Completed the permitting from Miami-Dade County and the Department of Health. . Completed the design of a 12" water main on 14th Street and Bay Road. Obtained permits from Miami-Dade County and the installation was successfully completed by the City Personnel. . The Engineering Division completed the design of water main and street lighting on Marseilles Drive from Bay Road to Rue Notre Dame. . Designed, permitted, and installed an 8 inch water main on 14th Street I West Avenue to Bay Road. . Designed, permitted and installed a 20 inch water main (2,700 linear feet) on Collins Avenue from Lincoln Road to 23rd Street. . Formulated and implemented a four-cycle meter reading schedule that provides consistent 28 day billing periods for all accounts that allows for customers to know when their meter will be read every month. . Completed a Lead and Copper Rule and Drinking Water Quality Standards Compliance Reporting Program, resulting in a 50% reduction in the sampling frequency required by the Florida Department of Health. . Obtained U.S. Congressional Appropriation of $3.5 million for the emergency renourishment of the North Beach area. . Obtained U.S. Congressional Appropriation of $3.2 million for the Innovative Beach Erosion Control and Sand Recycling Demonstration Project. . The Municipal Mobility Plan received an Award of Excellence from the APA. . The Transportation Concurrency Management Areas Plan was adopted. . The successful procurement of over $6.8 million in federal and state funds for transportation and transit priority projects. . The Sanitation Division increased the level of cleanliness of Miami Beach by mechanizing a larger portion of the street-cleaning program and increasing the number of pick-ups in various coverage areas in the litter can collection program. 31