Radio Satellite Integrators, Inc. 020/0 .2 76 /
AGREEMENT
FOR
AUTOMATIC VEHICLE LOCATION SYSTEM
BETWEEN
CITY OF MIAMI BEACH, FLORIDA
AND
RADIO SATELLITE INTEGRATORS, INC.
This Agreement is made and entered into this 0277 day of June 2011(Effective Date), by and
between the City of Miami Beach, a Florida municipal corporation located at 1700 Convention Center
Drive, Miami Beach, FL 33139 (hereinafter "Customer "), and RADIO SATELLITE INTEGRATORS,
INC., a Florida corporation located at 19144 Van Ness Avenue, Torrance, California (hereinafter
"RSI").
WHEREAS, Customer has determined the need for an Automatic Vehicle Location System; and
WHEREAS, it has been determined that RSI's proposal can best meet Customer's needs;
NOW, THEREFORE, RSI and Customer agree as follows:
SECTION 1. AGREEMENT DOCUMENTS.
The document forming the entire agreement between Customer and RSI shall consist of this Agreement
including:
EXHIBIT A — Statement of Work
EXHIBIT B — Cost Itemization
EXHIBIT C — Payment Schedule
EXHIBIT D — User Agreement
This Agreement and the Exhibits set forth above, contain all of the agreements, representations and
understandings of the parties hereto, and supersede and replace any previous understandings,
commitments, or agreements, whether oral or written.
1
SECTION 2. TERM.
The term of this Agreement shall begin on the date of the signing of this document by RSI and the
Customer as referenced by the Effective Date on page 1 of the Agreement, and shall continue for an
initial five (5) year term, with two (2) two -year renewal options, at the City's sole option and
discretion.
SECTION 3. STATEMENT OF WORK.
RSI agrees to perform the services as set forth in the Statement of Work, which is attached as
EXHIBIT A hereto and incorporated as though fully set forth herein.
SECTION 4. COMPENSATION.
The compensation to be paid to RSI for RSI's services is set forth in EXHIBIT B, entitled "COST
ITEMIZATION," according to the schedule outlined in EXHIBIT C - "PAYMENT SCHEDULE,"
which are attached hereto and incorporated herein.
SECTION 5. TERMINATION.
5.1 Termination for Default.
The Customer may, by written notice of default to RSI, terminate the whole or any part of this Agreement if
RSI fails to perform services within the time specified herein or any extension thereof; or if RSI fails to
perform any of the other provisions of the Agreement; or so fails to make progress as to endanger
performance of this Agreement in accordance with its terms, and in any of these circumstances does not cure
such failure within a period of thirty (30) days (or such longer period as the Customer may, in its sole
discretion, authorize in writing) after receipt in writing of notice from the Customer specifying such failure.
5.2 Termination for Bankruptcy or Insolvency. The Customer may, in its sole discretion, terminate this
Agreement immediately, by written notice to RSI, by reason of the bankruptcy of RSI, the filing of any
bankruptcy, or similar action by or against RSI, any assignment by RSI for the benefit of its creditors, or
any other acts or omissions by Contractor reflecting or manifesting bankruptcy.
SECTION 6. INDEPENDENT CONTRACTOR
It is understood and agreed that RSI, in the performance of the work and services agreed to be
performed by RSI, shall act as and be an independent contractor and not an agent or employee of
Customer; and as an independent contractor, RSI shall obtain no rights to retirement benefits or other
benefits which accrue to Customer's employees, and RSI hereby expressly waives any claim it may
have to any such rights.
2
SECTION 7. INDEMNIFICATION.
RSI agrees to defend, indemnify and hold harmless the Customer from any and all losses, claims,
actions, costs, expenses, judgments, subrogation, or other damages resulting from injury to any person
or damage to property (including loss or destruction) of whatsoever nature arising out of performance
of work or services by RSI under the terms of this Agreement (including but not limited to its
employees, agents, contractors, subcontractors, and others designated by RSI to perform work or
services under the terms of this Agreement).
RSI shall not be held responsible for any losses, expenses, claims, subrogation, actions, costs,
judgments or other damages, caused solely by the gross negligence or willful misconduct of Customer.
SECTION 8. WAIVER.
RSI agrees that waiver by the Customer of any breach or violation of any term or condition of this
Agreement shall not be deemed to be a waiver of any other term or condition contained herein or a
waiver of any subsequent breach or violation of the same or any other condition. The acceptance by the
Customer of the performance of any work or service by RSI shall not be deemed to be a waiver of any
term or condition of this Agreement.
SECTION 9. NOTICES.
All notices and other communications required or permitted under this Agreement shall be in writing
and shall be personally served or mailed, postage prepaid and return receipt requested, addressed to the
respective parties as follows:
To Customer:
City of Miami Beach
Fleet Management Division
140 MacArthur Causeway
Miami Beach, FL 33139
Attn: Andrew Terpak, Fleet Management Division, Director
To RSI: Jonathan Michels, President
Radio Satellite Integrators, Inc.
19144 Van Ness Avenue
Torrance, CA 90501
Notice shall be deemed effective on the date personally delivered or, if mailed, five (5) days after
deposit in the mail.
The parties may change their respective addresses in accordance with the provisions of this section.
3
SECTION 10. MISCELLANEOUS.
1. All GIS map data provided by the Customer will be for the exclusive use on the RSI AVL
system for the Customer and shall not be shared, distributed, or used for other systems.
2. All vehicle data collected with the Customer's system will be the property of the Customer and
will not be withheld or distributed by RSI. The Customer will receive periodic data transfers of
its historical data.
3. The Customer's AVL system can be shown for demonstration purposes by RSI with the
Customer's permission. Full or unsupervised access will not be given to other entities outside
of the Customer.
4. The system shall be installed and operational within 90 days of RSI receiving the purchase
order from the Customer.
5. All user manuals and other materials supplied to the Customer by RSI will be held confidential
and not shared with anyone beyond a "need to know" basis.
6. If any part of this Agreement is for any reason found to be unenforceable, all other parts
nevertheless remain enforceable. This Agreement shall be governed and construed according to
the laws of the State of Florida. Venue for any action and/or claim arising out of this
Agreement shall be in Miami -Dade County, Florida.
7. This Agreement binds and inures to the benefit of the parties and their successors and assigns.
8. The headings of the sections and exhibits of this Agreement are inserted for convenience only.
They do not constitute part of this Agreement and are not to be used in its construction.
4
WITNESS THE EXECUTION HEREOF on the day and year first hereinabove written:
"Customer"
City of Miami Beach, FL vv�
By 6,10
Matti errera Bower
Mayor dtA,_
Attest: o r t
City Clerk
"RSI"
RADIO SATELLITE INTEGRATORS, INC.
By
onath . Michels, President
Attest:
Secretary
CiAe\ i 60 Y()
Print Name
APPROVED AS TO
FORM & LANGUAGE
& FOR E ECUTION
kA *11
ttorneq Date
5
EXHIBIT A
STATEMENT OF WORK
Statement of Work
City of Miami Beach Objectives:
City of Miami Beach seeks an AVL system to meet the unique requirements of its vehicle fleet operations.
These systems will provide the City with the tools for more efficient monitoring and operations along with
real -time and historical data that can be used for a variety of administrative tasks or analysis.
The City desires to implement an integrated AVL system to enhance the ability to efficiently manage the
monitoring various City operations; to use the AVL system to increase safety, productivity, and service to
the citizens in your area of operations.
The RSI Solution:
The RSI AVL system will establish a wireless gateway between your vehicle fleet and your base
dispatch using virtually any type of wireless communications. The RSI AVL system will provide real -
time vehicle location and status data on customized AVL Mapping Web -Based software (based on
ESRI ArcGIS Server) using the City's existing ESRI GIS map data.
The RSI Mobile Unit will provide vehicle location and status data (such as mileage) for the system as
well as serve as the wireless link between vehicle and base. The RSI Mobile Unit contains various
serial and sensor inputs for virtually any external status signal, such as ignition on/off, door open/shut,
lights, panic buttons, or other devices.
RSI System Equipment
An RSI AVL solution consists of in- vehicle equipment, a base server and a mapping application.
The In- Vehicle Equipment is centered on the RSI Mobile Unit, a self - contained unit integrating GPS
location and sensor technologies, as well as wireless communications. The RSI Mobile Unit can be
connected to any devices or sensors including lights, ignition, odometers, doors open/closed, alarms, etc.
In addition, any variety of in- vehicle computing devices such as laptops or Mobile Data Terminal (MDT)
can be connected to the RSI Mobile Unit and mounted for a driver interface to the system in the future.
The Base Application will be a configurable Web- browser based mapping and reporting application. Users
interact with the system through industry - standard GIS mapping tools as well as customized reporting
applications. Users interact with the system through industry - standard mapping tools as well as
customized reporting applications. The RSI AVL program will use the City's existing GIS map data.
The In- Vehicle Equipment and Base Application are linked via two -way wireless communications,
allowing for timely data transmission between the field and dispatch center.
Wireless Communications
RSI will utilize the GPRS cellular wireless network from AT &T.
6
Technical Overview
AVL System Overview
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Radio Satellite Integrator's AVL System
An RSI AVL solution consists of in- vehicle equipment and base applications and equipment.
The In- Vehicle Equipment is centered on the RSI Mobile Unit, a self - contained "black box" device
integrating GPS location and sensor technologies, as well as wireless communications. The RSI Mobile
Unit can be connected to any device or sensor including lights, ignition, doors open/closed, alarms, etc. In
addition, any variety of in- vehicle computing devices such as laptops, PDA's, or MDT's can be connected
to the unit and mounted for a driver interface to the system.
The RSI Mobile Unit is responsible for the reporting of vehicle location and status information in addition
to acting, if desired in the future, as a transparent communications gateway between the Base and Mobile
Data or other onboard devices such as alarms, etc.
The RSI Mobile Unit mobile unit integrates the most advanced AVL technology available in the market
today. The mobile system is fully supported with FLASH memory capable of storing up to ten of thousand
position and status messages for reliable operations and backup capability in the field. No other AVL
company offers a more powerful, reliable, and scalable in- vehicle solution.
7
The Base Application will be a configurable Web- browser based application. Users interact with the
system through industry- standard mapping tools as well as customized reporting applications. The RSI
AVL program will use the City's existing GIS map data.
The Base Server manages all fleet communications and configuration, acts as a messaging and data transfer
gateway between base -side applications and in- vehicle devices, and archives and distributes the vehicle
location and status information to the mapping application over your network. The Base Server will be
completely hosted by RSI.
8
RSI Mobile Unit
The recommended RSI Mobile Subsystem consists of a RSI Mobile Unit; GPS and RF antennas and
associated cabling; all required data, sensor, and power connections.
Each RSI Mobile Unit contains a 50 channel GPS receiver, wireless communications, and multiple external
data and sensor ports. To ensure reliability and availability of the entire system, the critical mobile units are
built to exacting military standards to resist vibration, climate, and electromagnetic interference. First -
quality components, extensive RF /EMI shielding, and specialty power conditioning circuits protect the
GPS receiver and micro - controller in the "computer hostile" vehicular environment.
Each RSI Mobile Unit will be equipped with a state -of -the -art 50 channel, all -in -view GPS receiver. This
p performance receiver delivers superior erform ce and field- roven reliabili and rovides for fast si nal
an
reacquisition, position accuracy, and the filtering of spurious and erroneous data. The GPS accuracy is 3
meters (9 feet).
9
Interface to Devices and Sensors
The RSI Mobile Unit is capable of interfacing to a wide variety of external mobile data terminals, mobile
computing devices, in- vehicle peripherals, and various sensor systems. The RSI Mobile Unit serves as a
mobile gateway, paying particular attention to supporting a variety of devices. The RSI Mobile Unit will
be connected to the on -board vehicle power and any sensor signals as desired such as:
• Arm up /down
• Ignition on/off
• Door open/locked
• Lights on/off
• Any device /event /switch
o RF ID Reader
o Card Swipe Reader
o Bar Code Reader
o Video Cameras
o Brooms
o Landmarking
o Flashing Lights
o Panic Button
o Etc.
Your agency's future growth plans for on -board sensors will be well served by the modular, expandable
RSI Mobile Unit system.
Panic Button Feature
The RSI Mobile Unit can be equipped with an emergency panic button configuration that is a dashboard -
mounted button that sends a priority signal over - the -air to the dispatch workstation.
Antennas, Cables, and Connectors
The GPS /RF antenna is typically an active low - profile micro - strip, two -in -one "hockey- puck" type and is
connected to the RSI Mobile Unit with low -loss coaxial cable. The high gain antenna increases the ability
for the GPS to receive weak signals under trees or canopy, while its very small design presents little or no
profile for tampering or inadvertent damage. The RSI Mobile Unit can use any type of GPS antenna that is
required or specified. The RSI Mobile Unit comes with all bracketing, cabling, and connectors required for
full installation. RSI configures the system so it cannot be easily disabled by the driver and /or user.
10
•
RSI Mobile Unit Specifications
Location Messaging Unit
The RSI Mobile Unit features cutting-edge technology in an affordable location device with the smarts
gY
to help meet customers' ever changing requirements. Our Mobile Unit offers technology and pricing
advantages that lower the cost of delivering, supporting, and growing fleet- management solutions.
Built -In Serviceability
Maintenance and support costs for installed devices can quickly get out of hand. To minimize this risk,
configuration parameters, and firmware can all be updated over the air. And with our web -based
maintenance server you can schedule these updates for automatic delivery plus monitor unit health
status across your customers' fleets.
For example, this Mobile Unit design meets strict U.S. Military and SAE specifications for harsh
environments. It stores up to 5,000 events to ensure information is delivered.
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Key Features Optional Features/Functions
• GPRS and SMS-Based Messaging • Driver ID with "1-Wire protocol
• Internal or External GSWGPRS and GPS Antennas 111 Temperature Sensing via 1-Wire' protocol
▪ High Sensitivity GPS (160 dBm tracking) * Backup Battery
• Low power modes m External GPS and Cellular Antennas
• Integrated 3-axis accelerometer for motion, had braking, hard Internal GPS and Cellular Antennas
aaeleration, impacts and carsh detection t NMEA Serial Cable
▪ Voltage Monitoring and Low Battery Notification gir External Alt) input
111 5,000 Buffered Messages g Serial Cables
11 32 Built-in Geolenres 1 ;P0D truc, k ECU interface
• PEG'' Exception Based Rules Pwo speaker, panic button, and pi ivacy button
m Automatic OverThe-Air Unit configuration on Power-up (PULS
1 Over Finriware Download (PULS')
Web-Based Device Management (PULS')
LMU-2600 GPRS Specifications
General Specifications ElectrIcal Spetifications
Communication Modes GPRS packet data and SMS Operating Voltage &'32 VEX
location 'Technology 50 Channo GPS Power Consumption
Opera Voltage 6 32 VD( Deep Sleep <3 mA ir1( 12V
Sleep on Network with SMS <10mA
Sleep en Network with GPRS <20mA
Location Specifications
Location Technology 50 Channel GPS (with 513A5, DGPS) Active Tracking < 70 rhA rii) 12V
Location Accuracy 2.0 meter CEP with SBAS)
Trar king Sensitivity -160 d8m
in mapping NMEA GPS output PhyskalSpetifitations
AGPS Capable Dimensions 51 x 102 x 22 mm
2.0 x 4,0 x 0.85 inches
Weight 74g (externa(), 85g (internal)
GSM Spetifications Status LEDs GPS and Cellular
Data Support SMS, GPRS (LM
Cellular/PCS: FCC Parts 24
GPRS Up to class 12 Environmental Specifications
Quad Rand 850r900/1800. I -(:( Operating Temperature -30 o to +75o 6
Output Power 850 (Class 4) 2W Storage Temperature -40 o to +85 0 6
900 (Class 4) 2W Humidity 953RH (q 50 o 6 non denslim
1800 (Class 1) 1W Shock and \jL,' U.SMilitaryStandard s 212.2
191)0 (Class 11 1W EMOEMI: SAE 3111 FCC-Part 1513; Indusoy
Comprehensive I/0 ct0rS 5IM Access
Inputs 5 SIM Access Internal
Serial Interfaces 2 External GPS SMA with tamper monitoring, 3V)
Relay Driver Outputs 1150 rnA) 3 External Cellular SAX
A/D Inputs 2 (I 411,ernal. 1 external) 110, power, programming 20 pin Molex-type fused power harness
1 Wire' Interface Driver 10
Temperature Sense
Status LEDs GPS and Cellular Mounting
Power harness iorluded with Two (2) 3A r uses ie-tvr p. Acihe sive, o r Velcro
SCOW MOtinunq Bra( ket
Certifications
Fully certitiod FCC, CE, IC, (-1041. CARPIERS
Specifications Subject to Change.
12
Mapping and Display Application
Our powerful mapping and display application, RSI AVL, will provide operations personnel the capability
to rapidly, geographically analyze the GPS information and make critical decisions. This application is
based on an. ['SRI ArcG1S Server Geographic Information System (GIS), which displays data collected
from the mobile units at the Base Server. They run the tools and controls that enable the operations
personal to quickly adapt the information they are collecting and analyzing the views they are using to
manage evolving situations.
The Mapping and Display Application provides valuable AVL Management tools:
• Real -Time Vehicle Tracking (map- based)
• Report Generation (tabular or map- based)
The assignment of user - permission levels allows access to appropriate ro riate sub -sets of the installed
functionality.
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Note: Your user interface will differ depending on customized configuration and preferences.
13
Real -Time Vehicle Tracking
The RSI AVL Application displays the current location and status of the vehicle fleet, along with address,
route, and other attribute information, over both raster and vector -based maps (as desired). The use of a
powerful ESRI ArcGIS Server engine along with the incorporation of vector map data allows for almost
endless display and analysis possibilities. A wide variety of customizable functionality is available and is
described below.
The vehicle icons may be configured to indicate (using colors, directional symbols, labels, and size)
various vehicle attributes (such as ID, status, speed, heading, etc.). All of the vehicle attribute data may be
instantly queried and displayed in a pop -up box using a standard identify tool. Further, alarm and event
notification may be set to notify the user of a status change for a particular vehicle.
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Clicking on a vehicle from the menu bar list will reveal more options for that specific vehicle.
14
Map Viewing Features
The RSI AVL Application displays the vehicle data in a "map window." The map window can be set to
display a particular area, route, stop, or address, or to track a specific sub -set of the entire fleet (from the
entire fleet to an individual vehicle). The auto -pan feature allows a specific window to automatically
update the display to track the vehicles, routes, stops, and addresses specified in the windows display
criteria. A window set to display an address or stop and a designated vehicle, for example, will
automatically pan and zoom (in or out) to display the both the address and vehicle.
In RSI AVL the map display window possesses a full -set of map manipulation and query functionality.
Map manipulation tools and buttons are available to zoom, pan, and center the display on a particular
vehicle, route, stop, or address. Additional tools are available to enable or disable labeling, to customize
the map display according to user preferences, and to enter points and attributes (for incidents, etc.). Map
query options include the ability to locate an address, vehicle, or stop, along with the capability to identify
the closest available vehicle(s) to any entered point, address, or incident.
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15
Reporting Functions
The Report Generation Application is an extension to the Real -Time Vehicle Tracking Application
described above, and can generate both tabular and graphical map -based reports based on archived vehicle
location and status data. Reports may be produced for selected vehicles (or groups of vehicles) according
to time, location, and status criteria. The Map -based report displays allow users to visually display or re-
trace a vehicle's route and status, and include the same map manipulation and query functionality as the
real -time vehicle tracking displays. Tabular reports display unit location and activity in a text -based
spreadsheet or table. Such reports may be exported into virtually any format including .CSV and MS Excel
files.
Some Standard Reports are:
• Vehicle Activity Report
• Idle Time Report
• Mileage Report
• High Speed Report
• Sensor Report
Specific types of reports will be customized to the customers' guidelines as part of initial system
design review.
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Replay Feature
The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle' s activity history
at various speeds. Controls let you play, pause, rewind, and fast forward the replay allowing you to watch
the vehicles' movement and behavior including location, device activities, alerts, status changes, events,
etc.
17
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Note: Your user interface will differ depending on customized configuration and preferences.
Custom Reports
RSI will work with the customer to supply a number of customized reports with the system. During design
review RSI and the customer will create a list of reports desired for the system. Specific types of reports
will be customized to the customers' guidelines as part of initial system design review.
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Installation
If desired, RSI shall be responsible for the installation of all equipment furnished under this contract. RSI
will subcontract, train, support, and supervise a local high -end radio shop(s) to perform the installation and
provide local support. RSI has arrangements like this throughout the country and will choose a well -
established, authorized Motorola (or equivalent) shop to perform the work with clients. RSI will require
the client's cooperation and assistance in coordinating vehicle access and availability.
All work will be executed in the manner best calculated, according to local conditions, to promote
rapidity and accuracy; to secure safety to life, personnel and property; to assure safe and continuous
operation of the existing dispatch, computer, and daily operations; and, to reduce to a minimum any
interference with the public and with other contractors in or about the property.
I I
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Warranty
As an expression of confidence in our products to continue meeting the high standard of reliability and
performance that our customers have come to expect, RSI products are covered by the following
warranty.
RSI warrants all products against defects in materials and workmanship for a period of one year from
the date of factory sale, or the term outlined in an extended warranty agreement. During the warranty
period RSI provides the warranty service, RSI will, at its option, either repair or replace products which
prove to be defective. The Customer shall prepay shipping charges for products returned to RSI for
warranty service and RSI shall pay for return of products to Customer. However, the Customer shall
pay all shipping charges, duties, and taxes for products returned to RSI from outside the United States.
This warranty shall not apply to damage resulting from:
• Improper or inadequate maintenance by the Customer
• Customer - supplied interfacing
• Unauthorized modification or misuse
• Operation outside of the product environmental specifications
• Improper installation, where applicable
No other warranty is expressed or implied. RSI specifically disclaims the implied warranties of
merchantability and fitness for a particular purpose. Remedies provided herein are Customer's sole and
exclusive remedies. RSI shall not be liable for any direct, indirect, special incidental, or consequential
damages, whether based on contract, tort, or any other legal theory.
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Service Response Plan
The following is RSI's standard Customer Support Plan:
RSI will maintain all equipment and support software for one year, parts and labor. In addition, RSI will
provide two options to help ensure smooth operation of the system:
1) Phone Support
During the warranty period, RSI will provide unlimited phone support via our toll -free number [(866) 869-
7700]. After hours support is available 24/7 through the 911 option on our telephone system.
2) Remote Access Support
This option allows RSI staff to check in on system health, troubleshoot problems on -line with customer
staff and monitor the system remotely via dial -up or TCP /IP (VPN) access.
To provide this additional service, RSI requires that the Customer provide, at minimum, a dedicated phone
line at the base and each client site.
Any travel required to support on -site service is not included.
Severity Time Reported Target Response Time Response Method
1 7x24 <4 Hours Phone CaII
(Follow -up with Remote Access
Troubleshooting as Necessary)
2 Regular Hours <3 Hours Phone Call
(Follow -up with Remote Access
Troubleshooting as Necessary)
Phone CaII
2 After Hours Next Business Day (Follow -up with Remote Access
Troubleshooting as Necessary)
3 Regular Hours <8 Hours Phone Call
(Follow -up with Remote Access
Troubleshooting as Necessary)
Phone Call
3 After Hours Next Business Day (Follow -up with Remote Access
Troubleshooting as Necessary)
The Customer acknowledges and understands that the Service Provider's ability to respond within these
times is dependent on the Customer's fulfillment of its obligation to provide remote access. * Response
time targets are measured from receipt of first notification by telephone to our Main Office Number (RSI)
[(310) 787 -7700] or toll -free number [(866) 869 - 7700]. For after hours calls follow our instructions for
Emergency Service, directory 911. A page will go out to an on -call support provider.
**Regular Hours are defined as Monday through Friday, 9 A.M. to 5 P.M. Pacific Time, excluding
holidays. After Hours are all non - Regular Hours.
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Problem Severity Definitions
a. Severity 1 — A Severity 1 Problem is a catastrophic failure that severely impacts the
Customer's ability to conduct its core business — i.e., the Customer's Automatic Vehicle
Locator is down or not functioning and no procedural workaround exists.
b. Severity 2 - A Severity 2 Problem is a high- impact Problem that disrupts important
functions of the Customer's operation, but the Customer can still remain productive and
maintain necessary business -level operations.
c. Severity 3 - A Severity 3 Problem is a Problem that is of lesser magnitude than a Severity 1
or 2 Problem.
Problem Resolution Targets
a. Severity 1 - When working a "Severity 1" Problem, the objective is to resolve the Problem
entirely or to downgrade the Problem's Severity designation (i.e., provide Customer sufficient
functionality so that the Problem may be reclassified as Severity 2 or 3) within 24 hours after
the Problem is reported. Efforts to isolate, diagnose, and effect a work - around for, repair, or
downgrade a "Severity 1" Problem shall be continuous (i.e., around- the - clock) between
Customer, Service Provider and RSI (as needed), provided that Customer performs all of its
obligations hereunder, including providing remote access to its systems. Periodic phone contact
and progress updates will be provided at regular intervals during problem resolution. When the
severity level has been changed to "Severity 2" or "Severity 3," the guidelines cited below are
followed.
b. Severity 2 — When working a "Severity 2" Problem, the objective is to have a solution
and /or fix to the Customer within fifteen (15) business days. Efforts to isolate, diagnose, and
affect a work - around or repair to a "Severity 2" Problem shall be continuous during Regular
Hours. Customer resources may need to be available after hours and /or weekends upon mutual
agreement between Customer and Service Provider, on a case -by -case basis.
c. Severity 3 - When working a "Severity 3" Problem, the objective is to get the Customer a fix
to the Problem or develop a workaround acceptable to the Customer within thirty (30) business
days. Such a fix will typically be provided via a software patch or upgrade from RSI.
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Response to Specifications
SYSTEM SPECIFICATIONS
1. GPS Location and Communication Devices
1.1. The GPS Locations and Communications vehicle devices shall allow integration with
sensors to capture vehicle data. No sensor data shall be used in this phase.
Comply. The mobile GPS device can be equipped with serial ports and
sensors to integrate to virtually any devices and external status signals, such
as ignition on /off, door open /shut, lights, arm, MDT, device, etc. This
device can support one serial port and 4 input/outputs.
PP P
1.2. The City shall be allowed to install the GPS Locations and Communications devices in
its vehicles.
Comply. If desired, RSI can train City staff to install the units. As an option
RSI can be responsible for installation.
1.3. The GPS Locations and Communications devices shall operate in field conditions
experienced in the daily operations of building inspectors, code compliance officers,
sweepers, front -end loaders, dump trucks, sanitation and recycling trucks and
automobiles.
Comply. To ensure reliability and availability of the entire system, the critical
mobile units are built to exacting military standards to resist vibration,
climate, and electromagnetic interference. First - quality components, extensive
RF/EMI shielding, and specialty power conditioning circuits protect the GPS
receiver and micro - controller in the "computer hostile" vehicular
environment.
1.4. The GPS Locations and Communications devices shall be enclosed in a water resistant,
salt resistant, shock and vibration resistant device and they shall be tamper resistant.
Comply. To ensure reliability and availability of the entire system, the
critical mobile units are built to exacting military standards to resist
vibration, climate, and electromagnetic interference. First - quality
components, extensive RF/EMI shielding, and specialty power conditioning
circuits protect the GPS receiver and micro - controller in the "computer
hostile" vehicular environment. The device is typically installed within the
vehicle such as under the seat, trunk, bulk head etc.
1.5. The GPS Locations and Communications devices operating temperature should be in a
range from -40F to 140F and operating humidity up to 95 %.
Comply. The RSI Mobile Units have an Operating temperature of -22F to
167F and a Storage Temperature of -40F to 185F and 95% humidity.
1.6. The System shall allow the tracking of multiple vehicles identified by a vehicle
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identification number.
Comply. The RSI Application allows users to assign unique identification
number to all the vehicles in the fleet.
1.7. The System shall allow the collection, storage and report vehicle sensor information.
Comply. The GPS units can be connected to any devices or sensors
including lights, ignition, doors open /closed, alarms, etc. The triggering of
any of the onboard sensors can be configured to automatically update the
vehicle position on the map display. Users can create reports based on
sensor input events.
1.8. The System shall locate the vehicle's position with sufficient accuracy to determine the
average speed and location within the Road Right of Way.
Comply. The Mobile unit provides highly accurate speed and heading
data. The GPS accuracy is 3 meters (9 feet).
1.9. The System shall locate the position of the vehicle with intervals not greater than one
(1) minute.
Comply. Update rates can adjust dynamically depending on factors such as
vehicle status or the triggering of an on -board sensor. RSI can configure the
system to report once a minute, plus all events, such as stops, starts, sensor
events, etc.
1.10. The System shall start to track locations and transmission of the data when the vehicle is
started.
Comply. The RSI system will continuously track vehicle location and status
data when the vehicle is in operation (engine on) as well as ignition on /off
events. The system will also identify when the vehicle is idle or engine is off.
2. Real -Time Communication
2.1. The Communication between the GPS Locations and Communications devices shall be
in real -time.
Comply. The Mobile unit is responsible for the reporting of vehicle location
and status information in real -time using wireless communications. As
specified, the RSI Mobile Unit will send location and status data every
minute in real time. Please see Technical Overview for more information.
3. Web Based System Administration, Monitoring, Mapping and Reporting System
3.1. The Administration, Monitoring, Mapping and Reporting System shall be Internet
browser based.
Comply. The Base Application (Mapping, Reporting, Monitoring, Admin) will
be a configurable Web- browser based application. Users interact with the
system through AVL mapping tools using the ESRI ArcGIS Server platform
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as well as customized reporting applications. The RSI AVL program will use
the City's actual ESRI GIS map data.
3.2. No application software shall be installed on any personal computer (PC) and /or Server
on the network of the City.
Comply.
3.3. Access to the Administration, Monitoring, Mapping and Reporting System shall be
restricted to assigned users. User privileges shall be based on vehicle IDs and Groups.
Comply. Users will access the system using a unique username and
password. The assignment of user - permission levels allows access to
appropriate sub -sets of the installed functionality.
3.4. The Administration, Monitoring, Mapping and Reporting System overlay vehicle
locations on a map showing city streets and county roads. The Monitoring, Mapping and
Reporting System shall be able to use the City's GIS mapping information or any other
mapping system approved by the city.
Comply. RSI is an Authorized ESRI Business Partner and the RSI AVL
application is based on ESRI ArcGIS Server. The RSI AVL system can use
virtually any type of map data, but in particular our software can overlay our
AVL information on your own ESRI GIS maps. RSI allows you to utilize your
existing investment of time and labor that went into your map data. The RSI
AVL system relates real -time vehicle location and status data to the
infrastructure, updates, landmarks, and other critical elements of your
constantly changing GIS /SDE data. RSI has extensive experience working
with ESRI data and environments in all forms (.shp files, SDE, etc.)
3.5. The Administration, Monitoring, Mapping and Reporting System Map navigation
selections should include zoom -in, zoom -out and panning.
Comply. In RSI AVL the map display window possesses a full -set of map
manipulation and query functionality. Map manipulation tools and buttons
are available to zoom, pan, and center the display on a particular vehicle,
route, stop, or address.
3.6. The Administration, Monitoring, Mapping and Reporting System shall provide
historical auto -play feature with active bread crumb trail display.
Comply. The RSI AVL system allows you to watch a historical "replay" of
any portion of a vehicle's activity history at various speeds. Controls let
you play, pause, rewind, and fast forward the replay allowing you to watch
the vehicles' movement and behavior including location, device activities,
alerts, status changes, events, etc.
3.7. The Monitoring, Mapping and Reporting System shall not be limited by floating and/or
seat licenses.
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Comply. The RSI AVL System allows for an unlimited number of users.
3.8. The Monitoring, Mapping and Reporting System shall display the vehicles with symbols
according to their group and status. Status shall be but not limited to:
• No trigger and /or alert.
Comply. The vehicle icons may be configured to indicate (using colors,
directional symbols, labels, and size) various vehicle attributes (such as
ID, status, mileage, speed, heading, alert, etc.).
• Triggered and active alert.
Comply. The vehicle icons may be configured to indicate (using colors,
directional symbols, labels, and size) various vehicle attributes (such as
ID, status, mileage, speed, heading, etc.).
3.9. The Monitoring, Mapping and Reporting System shall provide alerts via e-mail to
multiple authorized recipients in selected triggers and alerts.
Comply. The RSI AVL System can be configured to provide alerts via e-
mail to specific recipients for alerts or triggering or sensors.
3.10. The System shall allow creating, updating and deleting Trigger, Alert and Speed Rules
based on Vehicle IDs or Groups, Areas (Geo- Fences), days of the week and hours of the
day.
Comply. Certain authorized users will have the ability to create, update
and delete parameters within the system, such as Alerts, Triggers,
geogences, ID's, group assignments, etc.
3.11. The System shall allow interrupting of the tracking of Vehicle's location based on
Vehicle IDs or Groups, Areas (Geo- Fences), days of the week and hours of the day.
Comply.
3.12. The Administration, Monitoring, Mapping and Reporting System shall provide vehicle
location summary report. Reports should be customized as per user's request including
queries for any non - standard input value at no extra charge. Reports shall be based on a
single or a group of vehicles using their vehicle identification number. Reports shall be
generated on a daily, weekly, and monthly basis by vehicle and vehicle group and will
include miles driven and dates.
Comply. Reports may be produced for selected vehicles (or groups of
vehicles) according to time, location, and status criteria. Reports can be
customized and delivered to the users preferences.
3.13. The Administration, Monitoring, Mapping and Reporting System shall provide route
reports based on geographic boundaries supplied by the City.
Comply. The Mapping and Display Application can be configured to
contain map layers that will display routes based on geographic
26
boundaries, if provided by the City. Users can create reports based on
these geographic boundaries.
Data Storage
3.14. All data collected by the AVL System, before and after the transmission of this data to
the tracking server and /or storage location is property of the City of Miami Beach.
Comply. All data will be the property of the City. RSI can arrange bullk
data transfers of all stored data on a periodic basis (ie FTP, CD, etc.)
3.15. The AVL System shall store the data in a secure environment with minimum retention
of 62 days after the end of the reporting month. Sample: Locations tracked on May 5,
2010 should be stored up to August 2, 2010.
Comply. As a default, RSI typically stores vehicle location and status data
for 1 year. RSI can arrange bullk data transfers of all stored data on a
periodic basis (ie FTP, CD, etc.)
3.16. The AVL System shall have tools to discretionary extraction data collected within the
previous 62 days after the end of the reporting month.
Comply. As a default, RSI typically stores vehicle location and status data
for 1 year. RSI can arrange bullk data transfers of all stored data on a
periodic basis (ie FTP, CD, etc.)
3.17. The AVL System should have the ability to change retention period.
Comply. As a default, RSI typically stores vehicle location and status data
for 1 year. RSI can arrange bullk data transfers of all stored data on a
periodic basis (ie FTP, CD, etc.)
AVL Software Desirable Reporting
1. The AVL system should report miles driven for each vehicle and date.
Comply. The RSI mobile unit keeps track of the mileage using GPS, which
is more accurate than the dashboard odometer. Users can create reports
based on mileage.
2. The AVL system should provide automated and scheduled reports to be e-
mailed.
Comply. The RSI AVL System can configure certain reports to be
scheduled and e- mailed to users.
3. The AVL system should generate daily, weekly, and monthly reports by vehicle,
fleet, miles worked.
Comply. Reports may be produced for selected vehicles (or groups of
vehicles) according to time, location, and status criteria. The RSI AVL
System is capable of generating daily, weekly and monthly reports.
27
4. System should be capable of generating summary reports based on data supplied
and users input.
Comply. Reports may be produced for selected vehicles (or groups of
vehicles) according to time, location, and status criteria. Users can create
summary reports based on location and status criteria.
5. Any activity should be available for replay of any vehicle or route on demand.
Comply. The RSI AVL system allows you to watch a historical "replay" of any
portion of a vehicle's activity history at various speeds. Controls let you play,
pause, rewind, and fast forward the replay allowing you to watch the vehicles'
movement and behavior including location, device activities, alerts, status
changes, events, etc.
6. Playback should be fast forward and rewind capabilities.
Comply. Controls let you play, pause, rewind, and fast forward the replay
allowing you to watch the vehicles' movement and behavior including location,
device activities, alerts, status changes, events, etc.
7. The information from device to the database should include:
a. Vehicle Speed
Comply. The RSI Mobile Unit calculates and collects vehicle speed and
wirelessly transmits this information to the database.
b. Location
Comply. The RSI Mobile Unit collects vehicle location data and transmits
this to the database.
c. Engine on and off
Comply. The RSI Mobile Unit will transmit ignition on /off event data.
d. Idle time
Comply. The RSI AVL system calculates vehicle idle time. Users can
create reports based on idle time using the Report Generation
Application.
e. Engine idling vs. running time
Comply. The RSI AVL System can record both engine idling time and
engine running time. Users can use this information to create reports
comparing the two sets of data.
f. Time and distance measured by each monitoring sensor
Comply.
II
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h. Optional panic switch
Comply. The RSI Mobile Unit can be equipped with an emergency panic
button configuration that is a dashboard - mounted button that sends a priority
signal over - the -air to the dispatch workstation.
Desirable System Alerts
The AVL system should provide alerts via e -mail to multiple authorized recipients:
a. Not a valid category — vehicle stop at a location that is not in approved category.
Comply. Specific types of alerts will be customized to the customers'
guidelines as part of initial system design review. Unauthorized locations
can be accommodated.
b. Usage — vehicle used outside specified hour or zone.
Comply. The RSI AVL software can create geofence alerts and off -hours
usage alerts can be configured for the system.
c. Idle — vehicle idles longer than a specified time.
Comply. The system can provide alerts for excessive idle time, identified by
the user or administrator.
d. Stopped not at any marker — vehicle stopped at a location that is not a marker.
Comply. Specific types of alerts will be customized to the customers'
guidelines as part of initial system design review. This feature can be
accomplished using geofencing on map interface.
e. Speeding- vehicle exceeds specified speeds.
Comply. The RSI AVL System allows users to set a speed threshold, and
the system can send e-mail alerts when breached.
f. Category — vehicle arriving or departing a marker in the selected category.
Comply. The RSI AVL system allows the user to set geo- fences on the map
display. This geofence will create an alert and /or exception report when
breached and will appear as another item of status data with each vehicle
position report. Geofences can be created as polygons or a configurable
radius from a specific point.
g. Marker — vehicle arriving or departing selected marker.
Comply. The RSI AVL system allows the user to set geo- fences on the map
display. This geofence will create an alert and /or exception report when
breached and will appear as another item of status data with each vehicle
position report. Geofences can be created as polygons or a configurable
radius from a specific point.
29
h. More than one vehicle congregating at a location.
Comply. Specific types of alerts will be customized to the customers'
guidelines as part of initial system design review.
The system should have the capability to create additional alerts based on the data to be collected.
Comply. Specific types of alerts will be customized to the customers'
guidelines as part of initial system design review.
Guarantee/ Warranty
A one (1) year warranty shall be provided in each unit and installation (if applicable)
Comply. Radio Satellite Integrators warrants all products against defects in
materials and workmanship for a period of one year from the date of
factory sale, or the term outlined in an extended warranty agreement.
During the warranty period Radio Satellite Integrators provides the
warranty service. Radio Satellite Integrators will, at its option, either repair
or replace products which prove to be defective.
Maintenance and Support
Service must be available 7 days a week, 24 hours as day and 365 days a year. Service must be
provided at a regular service rates or warranty where applicable.
Comply. The RSI AVL System will be active and running 24/7/365 as will
our 24/7 support via 800 phone number.
The proposer should be able to furnish a 48 hour emergency repair /replacement service if required.
Comply. Please see Service Response Plan for more information.
Free upgrades of the software should be included in the price for the life of the devices.
Comply. The system will be periodically upgraded, which the city is entitled
to as long as they under service contract.
On -Site Training
The proposer should demonstrate the ability to provide on -site training for the hardware and
software application, AVL receiver /data transmitter installation/operation, and software mapping
and reporting. Proposer shall include in their proposal pricing for on -site training. All training cost
including travel, lodging and meals, should be included in the training costs. Any additional
expenses will not be allowed. Copies of all training materials should be provided to the City on
DVD's / CD's.
Comply. RSI will provide live training sessions on the entire AVL system
sufficient to ensure complete understanding and operations proficiency by the
desired client staff and administrative personnel. The client will receive
training to be provided to the entire staff exposed to the system, with an
30
intensive "train- the - trainer" approach for selected personnel in order to
maximize long -term worker productivity. The training sessions shall be held at
locations specified by the client for administrative, driver, dispatch, executive,
maintenance, and all other relevant parties. All materials and manuals will be
provided in both printed and electronic format.
Installation
The equipment should be connected directly to the battery with a fuse block and not tied into any
factory electrical operating system. The installation should not interfere with the function of the
electronics of the vehicle. All mounting of equipment should be in such a way as to not damage the
vehicle and secured in such a manner as not to present a danger to the occupant in the unlikely event of
an accident.
Comply. The installation will not interfere with the function of the
electronics of the vehicles. All equipment will be mounted in a way that is
in a discreet location and out of the way as to protect it from inadvertent
damage and /or tapering.
Installation that may require the drilling of a hole in the vehicle should gain approval from the Director
of Fleet Management prior to the installation.
Comply.
* The City may decide to do the installation of one or all devices in house if it deems to be in the
best interest of the City.
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EXHIBIT B
COST ITEMIZATION
32
03121/11
City of Miami Beach
RFP No. 39 - 09/10
AVL System Pricing - UPDATED
` �,r,� ,�. � "z�a � ;� 4 �
110 RSI MOBILE UNITS S 295 each $ 32.450
Mobile Units Configured for public data network (GPRS)
Includes GPS/RF Antennas, Mount. and Cabling
includes GPS based odometer
SYSTEM START UP COSTS! $ 32,450
vast 7p,
110 RSI AVL WEB TRACKING SERVICE FEES (per Month) $ 23.50 each $ 2
RSI AVL Web Browser Based ESRI A':rrcGIS Server Mapping & Reporting
Includes wireless service and unlimited Web access
Service fees are charged per vehicle per month
Assumes 1 minute update rate (plus stops and starts)
(other updates rates available)
Note: When total units ordered surpasses 300 qty, monthly fee will be towered to $21.50 per month
Note: When total units ordered surpasses 500 qty, monthly fee will be lowered to $21.00 per month
Note: When total units ordered surpasses 750 qty, monthly fee will be lowered to $20.00 per month
Note: When total units ordered surpasses 1000 qty, monthly fee will be lowered to $19.50 per month
u :t u :
110 MOBILE UNIT INSTALLATION PER VEHICLE $ 145 each $ 15,950
1 DAYS ONSITE TRAINING $ 1.000 each $ 1.000
1 Rugged Enclosure for boats. ATV's, & other specialty mount vehicles $ 95 each 5 95
110 RSI CUSTOMIZED GARIv1IN NUVI MDTs'.°rl Navigation $ 695 each $ 76,450
Customized messaging and navigation device
Includes Mount. Cabling. & Customization
110 Emergency Buttons $ 95 each $ 10,450
Hard -wired On- Vehicle Button
1 OPTIONAL HARWARE EXTENDED ANNUAL WARRANTY $ 2.400 each $ 2,400
Extended Warranty on hardware above
CONFIDENTIAL
Payments will be made within 30 days of receipt of invoice.
Travel for initial implementation included.
Does not include applicable sales tax
Includes all manuals and documentation
FOB Torrance, CA
33
1
EXHIBIT C
PAYMENT SCHEDULE
The Customer shall pay RSI for completed installation of an Automatic Vehicle Location System as set
forth in Exhibit A, Scope of Work according to the following schedule:
Conditions of Payment Percent Amount
Upon delivery of mobile hardware by RSI100% of hardware cost $32,450
Installation (if done by RSI) 100% $15,950
Monthly Service Fees to begin upon each unit's installation or one month after delivery
Other expenses will be billed as accrued.
Travel and shipping reimbursement will be paid for as incurred any time after the date
of selection. This amount is not contained in the percentage payments above.
34
EXHIBIT D
USER AGREEMENT
TERM AND TERMINATION; RENEWAL: This Agreement shall remain in full force and effect for
a period of five (5) years, plus two(2), two -year options at the Customer's discretion from the date
this Agreement is executed by RSI, and shall automatically renew for further one year periods without
action by any party; provided, however, that either RSI or You may terminate this Agreement
following the initial one year term upon not less than thirty days' prior written notice to the other.
Except as explicitly permitted by this agreement, you're agreeing to maintain service with us for your
minimum term. (Periods of suspension of service don't count towards fulfillment of your minimum
term.) An early termination fee will apply if you choose to end your service before completing your
initial contract term, or if we terminate it early for good cause. The early termination fee is $250.
You agree to pay Your account within the terms of sale as stated upon each invoice. If any amounts are
not paid within the agreed period, You agree to pay interest on such outstanding amounts at the rate of
one percent (1 %) per month (12% per annum) or the maximum amount permitted by law. In the event
that Your account becomes thirty (30) days past due, RSI shall have the right, but not the obligation, to
deactivate Your account. In the event Your account is deactivated as a result of being thirty (30) days
past due and You subsequently cure the delinquency, RSI reserves the right to charge a reactivation fee
of ten (10) dollars per unit. If Your account becomes sixty days past due, RSI reserves the right, in its
sole discretion, to cancel Your service and delete Your units from the carrier. If, after Your units are
deleted from the carrier, You wish to reactivate Your account, You will be required to: 1) pay all past
dues amounts owing on Your account and a ten (10) dollar per unit reactivation fee ; and 2) return the
units to RSI, at your expense, for reactivation. RSI reserves the right to assess an additional twenty
five (25) dollar per unit reactivation fee on all such returned units.
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A