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Radio Satellite Integrators, Inc. 020/0 .2 76 / AGREEMENT FOR AUTOMATIC VEHICLE LOCATION SYSTEM BETWEEN CITY OF MIAMI BEACH, FLORIDA AND RADIO SATELLITE INTEGRATORS, INC. This Agreement is made and entered into this 0277 day of June 2011(Effective Date), by and between the City of Miami Beach, a Florida municipal corporation located at 1700 Convention Center Drive, Miami Beach, FL 33139 (hereinafter "Customer "), and RADIO SATELLITE INTEGRATORS, INC., a Florida corporation located at 19144 Van Ness Avenue, Torrance, California (hereinafter "RSI"). WHEREAS, Customer has determined the need for an Automatic Vehicle Location System; and WHEREAS, it has been determined that RSI's proposal can best meet Customer's needs; NOW, THEREFORE, RSI and Customer agree as follows: SECTION 1. AGREEMENT DOCUMENTS. The document forming the entire agreement between Customer and RSI shall consist of this Agreement including: EXHIBIT A — Statement of Work EXHIBIT B — Cost Itemization EXHIBIT C — Payment Schedule EXHIBIT D — User Agreement This Agreement and the Exhibits set forth above, contain all of the agreements, representations and understandings of the parties hereto, and supersede and replace any previous understandings, commitments, or agreements, whether oral or written. 1 SECTION 2. TERM. The term of this Agreement shall begin on the date of the signing of this document by RSI and the Customer as referenced by the Effective Date on page 1 of the Agreement, and shall continue for an initial five (5) year term, with two (2) two -year renewal options, at the City's sole option and discretion. SECTION 3. STATEMENT OF WORK. RSI agrees to perform the services as set forth in the Statement of Work, which is attached as EXHIBIT A hereto and incorporated as though fully set forth herein. SECTION 4. COMPENSATION. The compensation to be paid to RSI for RSI's services is set forth in EXHIBIT B, entitled "COST ITEMIZATION," according to the schedule outlined in EXHIBIT C - "PAYMENT SCHEDULE," which are attached hereto and incorporated herein. SECTION 5. TERMINATION. 5.1 Termination for Default. The Customer may, by written notice of default to RSI, terminate the whole or any part of this Agreement if RSI fails to perform services within the time specified herein or any extension thereof; or if RSI fails to perform any of the other provisions of the Agreement; or so fails to make progress as to endanger performance of this Agreement in accordance with its terms, and in any of these circumstances does not cure such failure within a period of thirty (30) days (or such longer period as the Customer may, in its sole discretion, authorize in writing) after receipt in writing of notice from the Customer specifying such failure. 5.2 Termination for Bankruptcy or Insolvency. The Customer may, in its sole discretion, terminate this Agreement immediately, by written notice to RSI, by reason of the bankruptcy of RSI, the filing of any bankruptcy, or similar action by or against RSI, any assignment by RSI for the benefit of its creditors, or any other acts or omissions by Contractor reflecting or manifesting bankruptcy. SECTION 6. INDEPENDENT CONTRACTOR It is understood and agreed that RSI, in the performance of the work and services agreed to be performed by RSI, shall act as and be an independent contractor and not an agent or employee of Customer; and as an independent contractor, RSI shall obtain no rights to retirement benefits or other benefits which accrue to Customer's employees, and RSI hereby expressly waives any claim it may have to any such rights. 2 SECTION 7. INDEMNIFICATION. RSI agrees to defend, indemnify and hold harmless the Customer from any and all losses, claims, actions, costs, expenses, judgments, subrogation, or other damages resulting from injury to any person or damage to property (including loss or destruction) of whatsoever nature arising out of performance of work or services by RSI under the terms of this Agreement (including but not limited to its employees, agents, contractors, subcontractors, and others designated by RSI to perform work or services under the terms of this Agreement). RSI shall not be held responsible for any losses, expenses, claims, subrogation, actions, costs, judgments or other damages, caused solely by the gross negligence or willful misconduct of Customer. SECTION 8. WAIVER. RSI agrees that waiver by the Customer of any breach or violation of any term or condition of this Agreement shall not be deemed to be a waiver of any other term or condition contained herein or a waiver of any subsequent breach or violation of the same or any other condition. The acceptance by the Customer of the performance of any work or service by RSI shall not be deemed to be a waiver of any term or condition of this Agreement. SECTION 9. NOTICES. All notices and other communications required or permitted under this Agreement shall be in writing and shall be personally served or mailed, postage prepaid and return receipt requested, addressed to the respective parties as follows: To Customer: City of Miami Beach Fleet Management Division 140 MacArthur Causeway Miami Beach, FL 33139 Attn: Andrew Terpak, Fleet Management Division, Director To RSI: Jonathan Michels, President Radio Satellite Integrators, Inc. 19144 Van Ness Avenue Torrance, CA 90501 Notice shall be deemed effective on the date personally delivered or, if mailed, five (5) days after deposit in the mail. The parties may change their respective addresses in accordance with the provisions of this section. 3 SECTION 10. MISCELLANEOUS. 1. All GIS map data provided by the Customer will be for the exclusive use on the RSI AVL system for the Customer and shall not be shared, distributed, or used for other systems. 2. All vehicle data collected with the Customer's system will be the property of the Customer and will not be withheld or distributed by RSI. The Customer will receive periodic data transfers of its historical data. 3. The Customer's AVL system can be shown for demonstration purposes by RSI with the Customer's permission. Full or unsupervised access will not be given to other entities outside of the Customer. 4. The system shall be installed and operational within 90 days of RSI receiving the purchase order from the Customer. 5. All user manuals and other materials supplied to the Customer by RSI will be held confidential and not shared with anyone beyond a "need to know" basis. 6. If any part of this Agreement is for any reason found to be unenforceable, all other parts nevertheless remain enforceable. This Agreement shall be governed and construed according to the laws of the State of Florida. Venue for any action and/or claim arising out of this Agreement shall be in Miami -Dade County, Florida. 7. This Agreement binds and inures to the benefit of the parties and their successors and assigns. 8. The headings of the sections and exhibits of this Agreement are inserted for convenience only. They do not constitute part of this Agreement and are not to be used in its construction. 4 WITNESS THE EXECUTION HEREOF on the day and year first hereinabove written: "Customer" City of Miami Beach, FL vv� By 6,10 Matti errera Bower Mayor dtA,_ Attest: o r t City Clerk "RSI" RADIO SATELLITE INTEGRATORS, INC. By onath . Michels, President Attest: Secretary CiAe\ i 60 Y() Print Name APPROVED AS TO FORM & LANGUAGE & FOR E ECUTION kA *11 ttorneq Date 5 EXHIBIT A STATEMENT OF WORK Statement of Work City of Miami Beach Objectives: City of Miami Beach seeks an AVL system to meet the unique requirements of its vehicle fleet operations. These systems will provide the City with the tools for more efficient monitoring and operations along with real -time and historical data that can be used for a variety of administrative tasks or analysis. The City desires to implement an integrated AVL system to enhance the ability to efficiently manage the monitoring various City operations; to use the AVL system to increase safety, productivity, and service to the citizens in your area of operations. The RSI Solution: The RSI AVL system will establish a wireless gateway between your vehicle fleet and your base dispatch using virtually any type of wireless communications. The RSI AVL system will provide real - time vehicle location and status data on customized AVL Mapping Web -Based software (based on ESRI ArcGIS Server) using the City's existing ESRI GIS map data. The RSI Mobile Unit will provide vehicle location and status data (such as mileage) for the system as well as serve as the wireless link between vehicle and base. The RSI Mobile Unit contains various serial and sensor inputs for virtually any external status signal, such as ignition on/off, door open/shut, lights, panic buttons, or other devices. RSI System Equipment An RSI AVL solution consists of in- vehicle equipment, a base server and a mapping application. The In- Vehicle Equipment is centered on the RSI Mobile Unit, a self - contained unit integrating GPS location and sensor technologies, as well as wireless communications. The RSI Mobile Unit can be connected to any devices or sensors including lights, ignition, odometers, doors open/closed, alarms, etc. In addition, any variety of in- vehicle computing devices such as laptops or Mobile Data Terminal (MDT) can be connected to the RSI Mobile Unit and mounted for a driver interface to the system in the future. The Base Application will be a configurable Web- browser based mapping and reporting application. Users interact with the system through industry - standard GIS mapping tools as well as customized reporting applications. Users interact with the system through industry - standard mapping tools as well as customized reporting applications. The RSI AVL program will use the City's existing GIS map data. The In- Vehicle Equipment and Base Application are linked via two -way wireless communications, allowing for timely data transmission between the field and dispatch center. Wireless Communications RSI will utilize the GPRS cellular wireless network from AT &T. 6 Technical Overview AVL System Overview E (k.1 GPS Satellites iJ S, & , 1.1) r- RSI '‘,, C2Yitt " +iit i f ,•, s' . ' } +t\ I dam'„ I ^`„° Mreiess Network N( tuf ci k (cellular) 3t to i f g •,,,,,1 Database rr 7 - _ Base Server System ...._...1 i t I ow 4.1111sk Internet ! O ad Wireless a Communications Data Backup 1 I � s � ' ill � , Cu 1 Garmir �, Mobile Unit S bs st ; :- . [F ' 3 '' Party Appitcattons 1 __ 1 AVL M pg _ _.. _ - Radio Satellite Integrator's AVL System An RSI AVL solution consists of in- vehicle equipment and base applications and equipment. The In- Vehicle Equipment is centered on the RSI Mobile Unit, a self - contained "black box" device integrating GPS location and sensor technologies, as well as wireless communications. The RSI Mobile Unit can be connected to any device or sensor including lights, ignition, doors open/closed, alarms, etc. In addition, any variety of in- vehicle computing devices such as laptops, PDA's, or MDT's can be connected to the unit and mounted for a driver interface to the system. The RSI Mobile Unit is responsible for the reporting of vehicle location and status information in addition to acting, if desired in the future, as a transparent communications gateway between the Base and Mobile Data or other onboard devices such as alarms, etc. The RSI Mobile Unit mobile unit integrates the most advanced AVL technology available in the market today. The mobile system is fully supported with FLASH memory capable of storing up to ten of thousand position and status messages for reliable operations and backup capability in the field. No other AVL company offers a more powerful, reliable, and scalable in- vehicle solution. 7 The Base Application will be a configurable Web- browser based application. Users interact with the system through industry- standard mapping tools as well as customized reporting applications. The RSI AVL program will use the City's existing GIS map data. The Base Server manages all fleet communications and configuration, acts as a messaging and data transfer gateway between base -side applications and in- vehicle devices, and archives and distributes the vehicle location and status information to the mapping application over your network. The Base Server will be completely hosted by RSI. 8 RSI Mobile Unit The recommended RSI Mobile Subsystem consists of a RSI Mobile Unit; GPS and RF antennas and associated cabling; all required data, sensor, and power connections. Each RSI Mobile Unit contains a 50 channel GPS receiver, wireless communications, and multiple external data and sensor ports. To ensure reliability and availability of the entire system, the critical mobile units are built to exacting military standards to resist vibration, climate, and electromagnetic interference. First - quality components, extensive RF /EMI shielding, and specialty power conditioning circuits protect the GPS receiver and micro - controller in the "computer hostile" vehicular environment. Each RSI Mobile Unit will be equipped with a state -of -the -art 50 channel, all -in -view GPS receiver. This p performance receiver delivers superior erform ce and field- roven reliabili and rovides for fast si nal an reacquisition, position accuracy, and the filtering of spurious and erroneous data. The GPS accuracy is 3 meters (9 feet). 9 Interface to Devices and Sensors The RSI Mobile Unit is capable of interfacing to a wide variety of external mobile data terminals, mobile computing devices, in- vehicle peripherals, and various sensor systems. The RSI Mobile Unit serves as a mobile gateway, paying particular attention to supporting a variety of devices. The RSI Mobile Unit will be connected to the on -board vehicle power and any sensor signals as desired such as: • Arm up /down • Ignition on/off • Door open/locked • Lights on/off • Any device /event /switch o RF ID Reader o Card Swipe Reader o Bar Code Reader o Video Cameras o Brooms o Landmarking o Flashing Lights o Panic Button o Etc. Your agency's future growth plans for on -board sensors will be well served by the modular, expandable RSI Mobile Unit system. Panic Button Feature The RSI Mobile Unit can be equipped with an emergency panic button configuration that is a dashboard - mounted button that sends a priority signal over - the -air to the dispatch workstation. Antennas, Cables, and Connectors The GPS /RF antenna is typically an active low - profile micro - strip, two -in -one "hockey- puck" type and is connected to the RSI Mobile Unit with low -loss coaxial cable. The high gain antenna increases the ability for the GPS to receive weak signals under trees or canopy, while its very small design presents little or no profile for tampering or inadvertent damage. The RSI Mobile Unit can use any type of GPS antenna that is required or specified. The RSI Mobile Unit comes with all bracketing, cabling, and connectors required for full installation. RSI configures the system so it cannot be easily disabled by the driver and /or user. 10 • RSI Mobile Unit Specifications Location Messaging Unit The RSI Mobile Unit features cutting-edge technology in an affordable location device with the smarts gY to help meet customers' ever changing requirements. Our Mobile Unit offers technology and pricing advantages that lower the cost of delivering, supporting, and growing fleet- management solutions. Built -In Serviceability Maintenance and support costs for installed devices can quickly get out of hand. To minimize this risk, configuration parameters, and firmware can all be updated over the air. And with our web -based maintenance server you can schedule these updates for automatic delivery plus monitor unit health status across your customers' fleets. For example, this Mobile Unit design meets strict U.S. Military and SAE specifications for harsh environments. It stores up to 5,000 events to ensure information is delivered. 11 Key Features Optional Features/Functions • GPRS and SMS-Based Messaging • Driver ID with "1-Wire protocol • Internal or External GSWGPRS and GPS Antennas 111 Temperature Sensing via 1-Wire' protocol ▪ High Sensitivity GPS (160 dBm tracking) * Backup Battery • Low power modes m External GPS and Cellular Antennas • Integrated 3-axis accelerometer for motion, had braking, hard Internal GPS and Cellular Antennas aaeleration, impacts and carsh detection t NMEA Serial Cable ▪ Voltage Monitoring and Low Battery Notification gir External Alt) input 111 5,000 Buffered Messages g Serial Cables 11 32 Built-in Geolenres 1 ;P0D truc, k ECU interface • PEG'' Exception Based Rules Pwo speaker, panic button, and pi ivacy button m Automatic OverThe-Air Unit configuration on Power-up (PULS 1 Over Finriware Download (PULS') Web-Based Device Management (PULS') LMU-2600 GPRS Specifications General Specifications ElectrIcal Spetifications Communication Modes GPRS packet data and SMS Operating Voltage &'32 VEX location 'Technology 50 Channo GPS Power Consumption Opera Voltage 6 32 VD( Deep Sleep <3 mA ir1( 12V Sleep on Network with SMS <10mA Sleep en Network with GPRS <20mA Location Specifications Location Technology 50 Channel GPS (with 513A5, DGPS) Active Tracking < 70 rhA rii) 12V Location Accuracy 2.0 meter CEP with SBAS) Trar king Sensitivity -160 d8m in mapping NMEA GPS output PhyskalSpetifitations AGPS Capable Dimensions 51 x 102 x 22 mm 2.0 x 4,0 x 0.85 inches Weight 74g (externa(), 85g (internal) GSM Spetifications Status LEDs GPS and Cellular Data Support SMS, GPRS (LM Cellular/PCS: FCC Parts 24 GPRS Up to class 12 Environmental Specifications Quad Rand 850r900/1800. I -(:( Operating Temperature -30 o to +75o 6 Output Power 850 (Class 4) 2W Storage Temperature -40 o to +85 0 6 900 (Class 4) 2W Humidity 953RH (q 50 o 6 non denslim 1800 (Class 1) 1W Shock and \jL,' U.SMilitaryStandard s 212.2 191)0 (Class 11 1W EMOEMI: SAE 3111 FCC-Part 1513; Indusoy Comprehensive I/0 ct0rS 5IM Access Inputs 5 SIM Access Internal Serial Interfaces 2 External GPS SMA with tamper monitoring, 3V) Relay Driver Outputs 1150 rnA) 3 External Cellular SAX A/D Inputs 2 (I 411,ernal. 1 external) 110, power, programming 20 pin Molex-type fused power harness 1 Wire' Interface Driver 10 Temperature Sense Status LEDs GPS and Cellular Mounting Power harness iorluded with Two (2) 3A r uses ie-tvr p. Acihe sive, o r Velcro SCOW MOtinunq Bra( ket Certifications Fully certitiod FCC, CE, IC, (-1041. CARPIERS Specifications Subject to Change. 12 Mapping and Display Application Our powerful mapping and display application, RSI AVL, will provide operations personnel the capability to rapidly, geographically analyze the GPS information and make critical decisions. This application is based on an. ['SRI ArcG1S Server Geographic Information System (GIS), which displays data collected from the mobile units at the Base Server. They run the tools and controls that enable the operations personal to quickly adapt the information they are collecting and analyzing the views they are using to manage evolving situations. The Mapping and Display Application provides valuable AVL Management tools: • Real -Time Vehicle Tracking (map- based) • Report Generation (tabular or map- based) The assignment of user - permission levels allows access to appropriate ro riate sub -sets of the installed functionality. �. ;isurviwen z.ad,n cameo+,.. p.m, cWnc� '- r?:saa4; FM r.: 4 ediy yi ., t + ;. ;,T a , sau zema 7.2r li rcz ro arm ide Ch Yam. Fs.u,es Taals -1ep r P, AVLwlila,xiy i . Poye• ;iodx.... �qJ ;R odTgionm 1.4 Eerl" 9 mg t 10 0104 0 0107 0 541.20 ,47.07 CIE134 +o -mra za,ae s«w *e nzarzoe s,o4 PA E 0 3/18/20 sors s,3 „e « a:37 .39 AM 12 31 35 PA mo *ei 1: ' ; ' 2r2 p 10 6 On e o a, o"' ,ms6FET+ Note: Your user interface will differ depending on customized configuration and preferences. 13 Real -Time Vehicle Tracking The RSI AVL Application displays the current location and status of the vehicle fleet, along with address, route, and other attribute information, over both raster and vector -based maps (as desired). The use of a powerful ESRI ArcGIS Server engine along with the incorporation of vector map data allows for almost endless display and analysis possibilities. A wide variety of customizable functionality is available and is described below. The vehicle icons may be configured to indicate (using colors, directional symbols, labels, and size) various vehicle attributes (such as ID, status, speed, heading, etc.). All of the vehicle attribute data may be instantly queried and displayed in a pop -up box using a standard identify tool. Further, alarm and event notification may be set to notify the user of a status change for a particular vehicle. D.invlwex 3r, . 7,� Y Mrs m m.P, z- .,� �.F__ � . ,.�; x � M e ,Yl'1�1, , 6 �•vz.<l�' , „ ..r;" :1 Fk ER Vkw RptdA i di 4f05 — t "q slavlWenrraxep y - Pape - SOpM * fo , 1M E� 4'4/ Mt ,pr~ ul N3,,.3 - a p o p. E 1p3.50AM ago, _ - ti ,� -oo,. ax.5 �l.ep.e 13 ENFTIANWAY N17 Lave, Soz2e vx .aN'0re . Vehicle 36196_x, 10 Ran `„ vehicle Xame �R19c 1 OrwU 0:a 35 wJ ' GrvVp Ha:ne, MPJY ,MtO ontM. ,p0x0H Time. .:212f 14 ;4 .: •+ l [ PM 10.0104 0 71.1010 .'431 1 0 tH LIW'UiRi? AM 0 10a1.ae aM t _ a0a ion 3s1�9 0, 0 Speed W nl e31770nu Headiny: , t ..3 St [us)EVert ?an t: _n 1777„n 0 7/21.010 t l_ Age ,i 0 ta �,u t (DU:HH.MM:9S) } ram 0133100 xw 72,2 MAN •� 110070 70,075AV �.. 0 77,/2010 Ism n e 10"A0.,e 0ta Mti m2, 0 r , o32e 0 �rzerzoto 1 a?4G � " r,. u �.:� 4ua00 0 no MLs .c s ,z t0 xaa n c r Clicking on a vehicle from the menu bar list will reveal more options for that specific vehicle. 14 Map Viewing Features The RSI AVL Application displays the vehicle data in a "map window." The map window can be set to display a particular area, route, stop, or address, or to track a specific sub -set of the entire fleet (from the entire fleet to an individual vehicle). The auto -pan feature allows a specific window to automatically update the display to track the vehicles, routes, stops, and addresses specified in the windows display criteria. A window set to display an address or stop and a designated vehicle, for example, will automatically pan and zoom (in or out) to display the both the address and vehicle. In RSI AVL the map display window possesses a full -set of map manipulation and query functionality. Map manipulation tools and buttons are available to zoom, pan, and center the display on a particular vehicle, route, stop, or address. Additional tools are available to enable or disable labeling, to customize the map display according to user preferences, and to enter points and attributes (for incidents, etc.). Map query options include the ability to locate an address, vehicle, or stop, along with the capability to identify the closest available vehicle(s) to any entered point, address, or incident. Fk Ed t5ew FpwiN iade -* TR :+.Ater �yg, Graz t . G . . 1 - , 91'i V FALL 5 ,,,,p,,,,,,,,,,..64,yiv,,,:„.. . ,. ,ii. Ak 0. '9a1 g{ ,A 6C ]WlA�✓aaK EJSO „e ,.- [l fM - V h ctr 1 _ obi Y IirleN me 'Eiji - F � o �rziimeu 6ruu Neme 0 G. imungr (N3n We .tai ze ow Time T21 D 1i:t0 I':3 3d - p xel w n PM 1N9 :IT' FD oI s 7 t r tbn. 3 ?139 pt0.W 52 § {�3he?2 peed 14 p e � NCing � 5 Statea / vent s 4...„, On � Age '. tc ,: n.+qa. :.mesa ,..i Y 0. y 94 VFNf IM1 [,, (DD.HH: !l009 „"W+1M P 8�f� u # a N1AW .,,,,14,,,=,''' 5k. 5p:R:YR4 N mm 0 a`- k+e.. a T 7+ f e) ee 88 rcw � x.X �`VA � !'4f¢ISWI M 1no 1B (cTa) a ,1,',7;:"L ,' P a(.Y: .. � f k A t ", SIlIST= (earn ¢ ro 88 e u+ v A'T.B dl#sxi _ itafx r_.iae 2Tfi 5 Ig L no2a vu� R3e01�W Mre 3Y.V yI ., 15 Reporting Functions The Report Generation Application is an extension to the Real -Time Vehicle Tracking Application described above, and can generate both tabular and graphical map -based reports based on archived vehicle location and status data. Reports may be produced for selected vehicles (or groups of vehicles) according to time, location, and status criteria. The Map -based report displays allow users to visually display or re- trace a vehicle's route and status, and include the same map manipulation and query functionality as the real -time vehicle tracking displays. Tabular reports display unit location and activity in a text -based spreadsheet or table. Such reports may be exported into virtually any format including .CSV and MS Excel files. Some Standard Reports are: • Vehicle Activity Report • Idle Time Report • Mileage Report • High Speed Report • Sensor Report Specific types of reports will be customized to the customers' guidelines as part of initial system design review. � FtSk AUl Wets Ti'acki� �qBx' < . 'wAn5 6nPei nafi'�x�iare€ - ' Y r 1 .. ° � S d?`L of a5'�a. �?c , sn <u. � d? -• Al`s,4 F e=0 PP 7 R7, 7,81 , L -R R'ERDR'c k.'YOE <Cif[n_Ef ?a ;TIheFRarr'c 2hriE•, Tabular '+ �nup i1L Start data3t<ne 200 c:9 F7. s• G, -'a Stop data &tone 25 21 . J :5 :5 Udii L 20 _ 23 0.f oc10RL ,r ;tog a: ( rat= r, t I 16 �:` Mro �a zvs�taewiFlwo'm�.�w a 9 e Fie E� t+aw Ka�at«s Fmb Hays N E �' .`$dCi:'f1WR• ":• h §\ A { '. 'rot @� ,, -.. ` s �N7.e',�` 4 �":�SE:�.s` � '' `-r +'..,a, -. � :. •; s.s«�;.. z.; .s�s�.#.'�,`�:� .. ^.c .� �?- .��'.'.<. ... < ,u, ,tpo. fa 0,211113N24 4111111:12: 00. 310111142 0 , aim= EVIlltitt Nt=:erwuE�ax � , ` i 2 I F, • I d Replay Feature The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle' s activity history at various speeds. Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc. 17 ON " ` ng "'`PEE` .., �^' ='r; r - ` , i,.,.< ?� :i�L uki zm>,d �tli�vs l�Arn�fxnx .._� 0 ` . .. : m .� ea i pxstakd.,xxlsnd�i+a?�R"�°•xc 'r - 'gar' -> t ., ;, x�r - At. 4 II -a =.SEC¢ FEE^FTS F 42A .0 0 ttadio Sae intetyators 'Vehicle High Speed Report (Tabular) Start Tine 201 -Oi -OZ G3 4S•00 atop Tune 4408-S1-02 22 i5;t3C Iwoup a:1eAmr ALL ZTEktri.ES a.wr. C F a t . 4 4 . 0 0 4 5 0 423 ar fnri vim( 77MEEL'i kg_ctt SPFFR ■LADING _t42 _000∎1 (1 .71.;.'.3 '. .1eF T} .44.= -: 'AYE APO 2 7.E .4a. 2(C?& o, rr_,71r-1 9IC t ?.faPA VI to 'fist 20; ?a.'. -.0 s:9 <V ,, L. 11.;:3 .L t.E 4, 0 .?G ii 2A-94 ttAut. - 0J4.0.- 11)r14_ t4A,0 Hktu EY OE 1))0 00.00 (•;Y 0. f. • ;r . . td 6...: i 3F v.:..4F '.i, - 1:.71 ..... <f1149 .00.41 C_.440 u00 000!04Y0 •4G; ttCA'v - -:, t 8 - <a.3....3.tot .. ... o FbL S �` RSA ''C Note: Your user interface will differ depending on customized configuration and preferences. Custom Reports RSI will work with the customer to supply a number of customized reports with the system. During design review RSI and the customer will create a list of reports desired for the system. Specific types of reports will be customized to the customers' guidelines as part of initial system design review. 18 Installation If desired, RSI shall be responsible for the installation of all equipment furnished under this contract. RSI will subcontract, train, support, and supervise a local high -end radio shop(s) to perform the installation and provide local support. RSI has arrangements like this throughout the country and will choose a well - established, authorized Motorola (or equivalent) shop to perform the work with clients. RSI will require the client's cooperation and assistance in coordinating vehicle access and availability. All work will be executed in the manner best calculated, according to local conditions, to promote rapidity and accuracy; to secure safety to life, personnel and property; to assure safe and continuous operation of the existing dispatch, computer, and daily operations; and, to reduce to a minimum any interference with the public and with other contractors in or about the property. I I 19 Warranty As an expression of confidence in our products to continue meeting the high standard of reliability and performance that our customers have come to expect, RSI products are covered by the following warranty. RSI warrants all products against defects in materials and workmanship for a period of one year from the date of factory sale, or the term outlined in an extended warranty agreement. During the warranty period RSI provides the warranty service, RSI will, at its option, either repair or replace products which prove to be defective. The Customer shall prepay shipping charges for products returned to RSI for warranty service and RSI shall pay for return of products to Customer. However, the Customer shall pay all shipping charges, duties, and taxes for products returned to RSI from outside the United States. This warranty shall not apply to damage resulting from: • Improper or inadequate maintenance by the Customer • Customer - supplied interfacing • Unauthorized modification or misuse • Operation outside of the product environmental specifications • Improper installation, where applicable No other warranty is expressed or implied. RSI specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Remedies provided herein are Customer's sole and exclusive remedies. RSI shall not be liable for any direct, indirect, special incidental, or consequential damages, whether based on contract, tort, or any other legal theory. 20 Service Response Plan The following is RSI's standard Customer Support Plan: RSI will maintain all equipment and support software for one year, parts and labor. In addition, RSI will provide two options to help ensure smooth operation of the system: 1) Phone Support During the warranty period, RSI will provide unlimited phone support via our toll -free number [(866) 869- 7700]. After hours support is available 24/7 through the 911 option on our telephone system. 2) Remote Access Support This option allows RSI staff to check in on system health, troubleshoot problems on -line with customer staff and monitor the system remotely via dial -up or TCP /IP (VPN) access. To provide this additional service, RSI requires that the Customer provide, at minimum, a dedicated phone line at the base and each client site. Any travel required to support on -site service is not included. Severity Time Reported Target Response Time Response Method 1 7x24 <4 Hours Phone CaII (Follow -up with Remote Access Troubleshooting as Necessary) 2 Regular Hours <3 Hours Phone Call (Follow -up with Remote Access Troubleshooting as Necessary) Phone CaII 2 After Hours Next Business Day (Follow -up with Remote Access Troubleshooting as Necessary) 3 Regular Hours <8 Hours Phone Call (Follow -up with Remote Access Troubleshooting as Necessary) Phone Call 3 After Hours Next Business Day (Follow -up with Remote Access Troubleshooting as Necessary) The Customer acknowledges and understands that the Service Provider's ability to respond within these times is dependent on the Customer's fulfillment of its obligation to provide remote access. * Response time targets are measured from receipt of first notification by telephone to our Main Office Number (RSI) [(310) 787 -7700] or toll -free number [(866) 869 - 7700]. For after hours calls follow our instructions for Emergency Service, directory 911. A page will go out to an on -call support provider. **Regular Hours are defined as Monday through Friday, 9 A.M. to 5 P.M. Pacific Time, excluding holidays. After Hours are all non - Regular Hours. 21 Problem Severity Definitions a. Severity 1 — A Severity 1 Problem is a catastrophic failure that severely impacts the Customer's ability to conduct its core business — i.e., the Customer's Automatic Vehicle Locator is down or not functioning and no procedural workaround exists. b. Severity 2 - A Severity 2 Problem is a high- impact Problem that disrupts important functions of the Customer's operation, but the Customer can still remain productive and maintain necessary business -level operations. c. Severity 3 - A Severity 3 Problem is a Problem that is of lesser magnitude than a Severity 1 or 2 Problem. Problem Resolution Targets a. Severity 1 - When working a "Severity 1" Problem, the objective is to resolve the Problem entirely or to downgrade the Problem's Severity designation (i.e., provide Customer sufficient functionality so that the Problem may be reclassified as Severity 2 or 3) within 24 hours after the Problem is reported. Efforts to isolate, diagnose, and effect a work - around for, repair, or downgrade a "Severity 1" Problem shall be continuous (i.e., around- the - clock) between Customer, Service Provider and RSI (as needed), provided that Customer performs all of its obligations hereunder, including providing remote access to its systems. Periodic phone contact and progress updates will be provided at regular intervals during problem resolution. When the severity level has been changed to "Severity 2" or "Severity 3," the guidelines cited below are followed. b. Severity 2 — When working a "Severity 2" Problem, the objective is to have a solution and /or fix to the Customer within fifteen (15) business days. Efforts to isolate, diagnose, and affect a work - around or repair to a "Severity 2" Problem shall be continuous during Regular Hours. Customer resources may need to be available after hours and /or weekends upon mutual agreement between Customer and Service Provider, on a case -by -case basis. c. Severity 3 - When working a "Severity 3" Problem, the objective is to get the Customer a fix to the Problem or develop a workaround acceptable to the Customer within thirty (30) business days. Such a fix will typically be provided via a software patch or upgrade from RSI. 22 Response to Specifications SYSTEM SPECIFICATIONS 1. GPS Location and Communication Devices 1.1. The GPS Locations and Communications vehicle devices shall allow integration with sensors to capture vehicle data. No sensor data shall be used in this phase. Comply. The mobile GPS device can be equipped with serial ports and sensors to integrate to virtually any devices and external status signals, such as ignition on /off, door open /shut, lights, arm, MDT, device, etc. This device can support one serial port and 4 input/outputs. PP P 1.2. The City shall be allowed to install the GPS Locations and Communications devices in its vehicles. Comply. If desired, RSI can train City staff to install the units. As an option RSI can be responsible for installation. 1.3. The GPS Locations and Communications devices shall operate in field conditions experienced in the daily operations of building inspectors, code compliance officers, sweepers, front -end loaders, dump trucks, sanitation and recycling trucks and automobiles. Comply. To ensure reliability and availability of the entire system, the critical mobile units are built to exacting military standards to resist vibration, climate, and electromagnetic interference. First - quality components, extensive RF/EMI shielding, and specialty power conditioning circuits protect the GPS receiver and micro - controller in the "computer hostile" vehicular environment. 1.4. The GPS Locations and Communications devices shall be enclosed in a water resistant, salt resistant, shock and vibration resistant device and they shall be tamper resistant. Comply. To ensure reliability and availability of the entire system, the critical mobile units are built to exacting military standards to resist vibration, climate, and electromagnetic interference. First - quality components, extensive RF/EMI shielding, and specialty power conditioning circuits protect the GPS receiver and micro - controller in the "computer hostile" vehicular environment. The device is typically installed within the vehicle such as under the seat, trunk, bulk head etc. 1.5. The GPS Locations and Communications devices operating temperature should be in a range from -40F to 140F and operating humidity up to 95 %. Comply. The RSI Mobile Units have an Operating temperature of -22F to 167F and a Storage Temperature of -40F to 185F and 95% humidity. 1.6. The System shall allow the tracking of multiple vehicles identified by a vehicle 23 identification number. Comply. The RSI Application allows users to assign unique identification number to all the vehicles in the fleet. 1.7. The System shall allow the collection, storage and report vehicle sensor information. Comply. The GPS units can be connected to any devices or sensors including lights, ignition, doors open /closed, alarms, etc. The triggering of any of the onboard sensors can be configured to automatically update the vehicle position on the map display. Users can create reports based on sensor input events. 1.8. The System shall locate the vehicle's position with sufficient accuracy to determine the average speed and location within the Road Right of Way. Comply. The Mobile unit provides highly accurate speed and heading data. The GPS accuracy is 3 meters (9 feet). 1.9. The System shall locate the position of the vehicle with intervals not greater than one (1) minute. Comply. Update rates can adjust dynamically depending on factors such as vehicle status or the triggering of an on -board sensor. RSI can configure the system to report once a minute, plus all events, such as stops, starts, sensor events, etc. 1.10. The System shall start to track locations and transmission of the data when the vehicle is started. Comply. The RSI system will continuously track vehicle location and status data when the vehicle is in operation (engine on) as well as ignition on /off events. The system will also identify when the vehicle is idle or engine is off. 2. Real -Time Communication 2.1. The Communication between the GPS Locations and Communications devices shall be in real -time. Comply. The Mobile unit is responsible for the reporting of vehicle location and status information in real -time using wireless communications. As specified, the RSI Mobile Unit will send location and status data every minute in real time. Please see Technical Overview for more information. 3. Web Based System Administration, Monitoring, Mapping and Reporting System 3.1. The Administration, Monitoring, Mapping and Reporting System shall be Internet browser based. Comply. The Base Application (Mapping, Reporting, Monitoring, Admin) will be a configurable Web- browser based application. Users interact with the system through AVL mapping tools using the ESRI ArcGIS Server platform 24 as well as customized reporting applications. The RSI AVL program will use the City's actual ESRI GIS map data. 3.2. No application software shall be installed on any personal computer (PC) and /or Server on the network of the City. Comply. 3.3. Access to the Administration, Monitoring, Mapping and Reporting System shall be restricted to assigned users. User privileges shall be based on vehicle IDs and Groups. Comply. Users will access the system using a unique username and password. The assignment of user - permission levels allows access to appropriate sub -sets of the installed functionality. 3.4. The Administration, Monitoring, Mapping and Reporting System overlay vehicle locations on a map showing city streets and county roads. The Monitoring, Mapping and Reporting System shall be able to use the City's GIS mapping information or any other mapping system approved by the city. Comply. RSI is an Authorized ESRI Business Partner and the RSI AVL application is based on ESRI ArcGIS Server. The RSI AVL system can use virtually any type of map data, but in particular our software can overlay our AVL information on your own ESRI GIS maps. RSI allows you to utilize your existing investment of time and labor that went into your map data. The RSI AVL system relates real -time vehicle location and status data to the infrastructure, updates, landmarks, and other critical elements of your constantly changing GIS /SDE data. RSI has extensive experience working with ESRI data and environments in all forms (.shp files, SDE, etc.) 3.5. The Administration, Monitoring, Mapping and Reporting System Map navigation selections should include zoom -in, zoom -out and panning. Comply. In RSI AVL the map display window possesses a full -set of map manipulation and query functionality. Map manipulation tools and buttons are available to zoom, pan, and center the display on a particular vehicle, route, stop, or address. 3.6. The Administration, Monitoring, Mapping and Reporting System shall provide historical auto -play feature with active bread crumb trail display. Comply. The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle's activity history at various speeds. Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc. 3.7. The Monitoring, Mapping and Reporting System shall not be limited by floating and/or seat licenses. 25 Comply. The RSI AVL System allows for an unlimited number of users. 3.8. The Monitoring, Mapping and Reporting System shall display the vehicles with symbols according to their group and status. Status shall be but not limited to: • No trigger and /or alert. Comply. The vehicle icons may be configured to indicate (using colors, directional symbols, labels, and size) various vehicle attributes (such as ID, status, mileage, speed, heading, alert, etc.). • Triggered and active alert. Comply. The vehicle icons may be configured to indicate (using colors, directional symbols, labels, and size) various vehicle attributes (such as ID, status, mileage, speed, heading, etc.). 3.9. The Monitoring, Mapping and Reporting System shall provide alerts via e-mail to multiple authorized recipients in selected triggers and alerts. Comply. The RSI AVL System can be configured to provide alerts via e- mail to specific recipients for alerts or triggering or sensors. 3.10. The System shall allow creating, updating and deleting Trigger, Alert and Speed Rules based on Vehicle IDs or Groups, Areas (Geo- Fences), days of the week and hours of the day. Comply. Certain authorized users will have the ability to create, update and delete parameters within the system, such as Alerts, Triggers, geogences, ID's, group assignments, etc. 3.11. The System shall allow interrupting of the tracking of Vehicle's location based on Vehicle IDs or Groups, Areas (Geo- Fences), days of the week and hours of the day. Comply. 3.12. The Administration, Monitoring, Mapping and Reporting System shall provide vehicle location summary report. Reports should be customized as per user's request including queries for any non - standard input value at no extra charge. Reports shall be based on a single or a group of vehicles using their vehicle identification number. Reports shall be generated on a daily, weekly, and monthly basis by vehicle and vehicle group and will include miles driven and dates. Comply. Reports may be produced for selected vehicles (or groups of vehicles) according to time, location, and status criteria. Reports can be customized and delivered to the users preferences. 3.13. The Administration, Monitoring, Mapping and Reporting System shall provide route reports based on geographic boundaries supplied by the City. Comply. The Mapping and Display Application can be configured to contain map layers that will display routes based on geographic 26 boundaries, if provided by the City. Users can create reports based on these geographic boundaries. Data Storage 3.14. All data collected by the AVL System, before and after the transmission of this data to the tracking server and /or storage location is property of the City of Miami Beach. Comply. All data will be the property of the City. RSI can arrange bullk data transfers of all stored data on a periodic basis (ie FTP, CD, etc.) 3.15. The AVL System shall store the data in a secure environment with minimum retention of 62 days after the end of the reporting month. Sample: Locations tracked on May 5, 2010 should be stored up to August 2, 2010. Comply. As a default, RSI typically stores vehicle location and status data for 1 year. RSI can arrange bullk data transfers of all stored data on a periodic basis (ie FTP, CD, etc.) 3.16. The AVL System shall have tools to discretionary extraction data collected within the previous 62 days after the end of the reporting month. Comply. As a default, RSI typically stores vehicle location and status data for 1 year. RSI can arrange bullk data transfers of all stored data on a periodic basis (ie FTP, CD, etc.) 3.17. The AVL System should have the ability to change retention period. Comply. As a default, RSI typically stores vehicle location and status data for 1 year. RSI can arrange bullk data transfers of all stored data on a periodic basis (ie FTP, CD, etc.) AVL Software Desirable Reporting 1. The AVL system should report miles driven for each vehicle and date. Comply. The RSI mobile unit keeps track of the mileage using GPS, which is more accurate than the dashboard odometer. Users can create reports based on mileage. 2. The AVL system should provide automated and scheduled reports to be e- mailed. Comply. The RSI AVL System can configure certain reports to be scheduled and e- mailed to users. 3. The AVL system should generate daily, weekly, and monthly reports by vehicle, fleet, miles worked. Comply. Reports may be produced for selected vehicles (or groups of vehicles) according to time, location, and status criteria. The RSI AVL System is capable of generating daily, weekly and monthly reports. 27 4. System should be capable of generating summary reports based on data supplied and users input. Comply. Reports may be produced for selected vehicles (or groups of vehicles) according to time, location, and status criteria. Users can create summary reports based on location and status criteria. 5. Any activity should be available for replay of any vehicle or route on demand. Comply. The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle's activity history at various speeds. Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc. 6. Playback should be fast forward and rewind capabilities. Comply. Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc. 7. The information from device to the database should include: a. Vehicle Speed Comply. The RSI Mobile Unit calculates and collects vehicle speed and wirelessly transmits this information to the database. b. Location Comply. The RSI Mobile Unit collects vehicle location data and transmits this to the database. c. Engine on and off Comply. The RSI Mobile Unit will transmit ignition on /off event data. d. Idle time Comply. The RSI AVL system calculates vehicle idle time. Users can create reports based on idle time using the Report Generation Application. e. Engine idling vs. running time Comply. The RSI AVL System can record both engine idling time and engine running time. Users can use this information to create reports comparing the two sets of data. f. Time and distance measured by each monitoring sensor Comply. II 28 h. Optional panic switch Comply. The RSI Mobile Unit can be equipped with an emergency panic button configuration that is a dashboard - mounted button that sends a priority signal over - the -air to the dispatch workstation. Desirable System Alerts The AVL system should provide alerts via e -mail to multiple authorized recipients: a. Not a valid category — vehicle stop at a location that is not in approved category. Comply. Specific types of alerts will be customized to the customers' guidelines as part of initial system design review. Unauthorized locations can be accommodated. b. Usage — vehicle used outside specified hour or zone. Comply. The RSI AVL software can create geofence alerts and off -hours usage alerts can be configured for the system. c. Idle — vehicle idles longer than a specified time. Comply. The system can provide alerts for excessive idle time, identified by the user or administrator. d. Stopped not at any marker — vehicle stopped at a location that is not a marker. Comply. Specific types of alerts will be customized to the customers' guidelines as part of initial system design review. This feature can be accomplished using geofencing on map interface. e. Speeding- vehicle exceeds specified speeds. Comply. The RSI AVL System allows users to set a speed threshold, and the system can send e-mail alerts when breached. f. Category — vehicle arriving or departing a marker in the selected category. Comply. The RSI AVL system allows the user to set geo- fences on the map display. This geofence will create an alert and /or exception report when breached and will appear as another item of status data with each vehicle position report. Geofences can be created as polygons or a configurable radius from a specific point. g. Marker — vehicle arriving or departing selected marker. Comply. The RSI AVL system allows the user to set geo- fences on the map display. This geofence will create an alert and /or exception report when breached and will appear as another item of status data with each vehicle position report. Geofences can be created as polygons or a configurable radius from a specific point. 29 h. More than one vehicle congregating at a location. Comply. Specific types of alerts will be customized to the customers' guidelines as part of initial system design review. The system should have the capability to create additional alerts based on the data to be collected. Comply. Specific types of alerts will be customized to the customers' guidelines as part of initial system design review. Guarantee/ Warranty A one (1) year warranty shall be provided in each unit and installation (if applicable) Comply. Radio Satellite Integrators warrants all products against defects in materials and workmanship for a period of one year from the date of factory sale, or the term outlined in an extended warranty agreement. During the warranty period Radio Satellite Integrators provides the warranty service. Radio Satellite Integrators will, at its option, either repair or replace products which prove to be defective. Maintenance and Support Service must be available 7 days a week, 24 hours as day and 365 days a year. Service must be provided at a regular service rates or warranty where applicable. Comply. The RSI AVL System will be active and running 24/7/365 as will our 24/7 support via 800 phone number. The proposer should be able to furnish a 48 hour emergency repair /replacement service if required. Comply. Please see Service Response Plan for more information. Free upgrades of the software should be included in the price for the life of the devices. Comply. The system will be periodically upgraded, which the city is entitled to as long as they under service contract. On -Site Training The proposer should demonstrate the ability to provide on -site training for the hardware and software application, AVL receiver /data transmitter installation/operation, and software mapping and reporting. Proposer shall include in their proposal pricing for on -site training. All training cost including travel, lodging and meals, should be included in the training costs. Any additional expenses will not be allowed. Copies of all training materials should be provided to the City on DVD's / CD's. Comply. RSI will provide live training sessions on the entire AVL system sufficient to ensure complete understanding and operations proficiency by the desired client staff and administrative personnel. The client will receive training to be provided to the entire staff exposed to the system, with an 30 intensive "train- the - trainer" approach for selected personnel in order to maximize long -term worker productivity. The training sessions shall be held at locations specified by the client for administrative, driver, dispatch, executive, maintenance, and all other relevant parties. All materials and manuals will be provided in both printed and electronic format. Installation The equipment should be connected directly to the battery with a fuse block and not tied into any factory electrical operating system. The installation should not interfere with the function of the electronics of the vehicle. All mounting of equipment should be in such a way as to not damage the vehicle and secured in such a manner as not to present a danger to the occupant in the unlikely event of an accident. Comply. The installation will not interfere with the function of the electronics of the vehicles. All equipment will be mounted in a way that is in a discreet location and out of the way as to protect it from inadvertent damage and /or tapering. Installation that may require the drilling of a hole in the vehicle should gain approval from the Director of Fleet Management prior to the installation. Comply. * The City may decide to do the installation of one or all devices in house if it deems to be in the best interest of the City. 31 EXHIBIT B COST ITEMIZATION 32 03121/11 City of Miami Beach RFP No. 39 - 09/10 AVL System Pricing - UPDATED ` �,r,� ,�. � "z�a � ;� 4 � 110 RSI MOBILE UNITS S 295 each $ 32.450 Mobile Units Configured for public data network (GPRS) Includes GPS/RF Antennas, Mount. and Cabling includes GPS based odometer SYSTEM START UP COSTS! $ 32,450 vast 7p, 110 RSI AVL WEB TRACKING SERVICE FEES (per Month) $ 23.50 each $ 2 RSI AVL Web Browser Based ESRI A':rrcGIS Server Mapping & Reporting Includes wireless service and unlimited Web access Service fees are charged per vehicle per month Assumes 1 minute update rate (plus stops and starts) (other updates rates available) Note: When total units ordered surpasses 300 qty, monthly fee will be towered to $21.50 per month Note: When total units ordered surpasses 500 qty, monthly fee will be lowered to $21.00 per month Note: When total units ordered surpasses 750 qty, monthly fee will be lowered to $20.00 per month Note: When total units ordered surpasses 1000 qty, monthly fee will be lowered to $19.50 per month u :t u : 110 MOBILE UNIT INSTALLATION PER VEHICLE $ 145 each $ 15,950 1 DAYS ONSITE TRAINING $ 1.000 each $ 1.000 1 Rugged Enclosure for boats. ATV's, & other specialty mount vehicles $ 95 each 5 95 110 RSI CUSTOMIZED GARIv1IN NUVI MDTs'.°rl Navigation $ 695 each $ 76,450 Customized messaging and navigation device Includes Mount. Cabling. & Customization 110 Emergency Buttons $ 95 each $ 10,450 Hard -wired On- Vehicle Button 1 OPTIONAL HARWARE EXTENDED ANNUAL WARRANTY $ 2.400 each $ 2,400 Extended Warranty on hardware above CONFIDENTIAL Payments will be made within 30 days of receipt of invoice. Travel for initial implementation included. Does not include applicable sales tax Includes all manuals and documentation FOB Torrance, CA 33 1 EXHIBIT C PAYMENT SCHEDULE The Customer shall pay RSI for completed installation of an Automatic Vehicle Location System as set forth in Exhibit A, Scope of Work according to the following schedule: Conditions of Payment Percent Amount Upon delivery of mobile hardware by RSI100% of hardware cost $32,450 Installation (if done by RSI) 100% $15,950 Monthly Service Fees to begin upon each unit's installation or one month after delivery Other expenses will be billed as accrued. Travel and shipping reimbursement will be paid for as incurred any time after the date of selection. This amount is not contained in the percentage payments above. 34 EXHIBIT D USER AGREEMENT TERM AND TERMINATION; RENEWAL: This Agreement shall remain in full force and effect for a period of five (5) years, plus two(2), two -year options at the Customer's discretion from the date this Agreement is executed by RSI, and shall automatically renew for further one year periods without action by any party; provided, however, that either RSI or You may terminate this Agreement following the initial one year term upon not less than thirty days' prior written notice to the other. Except as explicitly permitted by this agreement, you're agreeing to maintain service with us for your minimum term. (Periods of suspension of service don't count towards fulfillment of your minimum term.) An early termination fee will apply if you choose to end your service before completing your initial contract term, or if we terminate it early for good cause. The early termination fee is $250. You agree to pay Your account within the terms of sale as stated upon each invoice. If any amounts are not paid within the agreed period, You agree to pay interest on such outstanding amounts at the rate of one percent (1 %) per month (12% per annum) or the maximum amount permitted by law. In the event that Your account becomes thirty (30) days past due, RSI shall have the right, but not the obligation, to deactivate Your account. In the event Your account is deactivated as a result of being thirty (30) days past due and You subsequently cure the delinquency, RSI reserves the right to charge a reactivation fee of ten (10) dollars per unit. If Your account becomes sixty days past due, RSI reserves the right, in its sole discretion, to cancel Your service and delete Your units from the carrier. If, after Your units are deleted from the carrier, You wish to reactivate Your account, You will be required to: 1) pay all past dues amounts owing on Your account and a ten (10) dollar per unit reactivation fee ; and 2) return the units to RSI, at your expense, for reactivation. RSI reserves the right to assess an additional twenty five (25) dollar per unit reactivation fee on all such returned units. 35 A