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LTC 061-2012 Noise Report V m MIAMI BEACH 2012 ASP -5 PM 12: 19 OFFICE OF THE CITY MANAGER NO. LTC #061-2012 LETTER Tbltb WIC 4 - TO: Mayor Matti Herrera Bower and Members of the City Commission FROM: Jorge M. Gonzalez, City Manager DATE: March 5, 2012 t SUBJECT: Noise Report: October 2011 - December 2011 (Quarter 4 — 2011) This Letter to Commission (LTC) is intended to provide a report on the implementation of the City's Noise Ordinance for the period of October 2011 through December 2011 (Quarter 4 — 2011). Data and analysis on enforcement efforts by the Building Department's Code Compliance Division is reflected herein in accordance to and as required by the 2008 Administrative Guidelines. I. Summary The collected data is presented in a table form (Attachment A), and commercial noise data is further detailed in a similar format (Attachment B). Attachment C provides a synopsis on the resolution of noise - related cases going before the Special Master. A historical analysis going back to 2006 reflects that within any calendar year, Quarter 4 has an increase in the number of Noise Violations relative to the previous quarter. Quarter 4 for 2011 is reflective of this trend, with a total of 1,093 cases opened. . Total Cases Opened - Grouped by Quarter 1800 ■ Q1 ■ Q2 1567 1600 1400 ® 4 1404 1200 1072 1000 1089 38 1093 1000 84 800 637 62 3 5 600 8 400 200 0 2006 2007 2008 2009 2010 2011 Letter to Commission Noise Report — Quarter 4 2011 — October through December 2011 Page 2 of 5 Further analysis of the data collected for the 4 Quarter of 2011 reflects that the majority of the cases opened were captured through calls received by Dispatch (operated by the Parking Department). Of the total number of cases (1,093) that were opened during the rating period, seven (7) were voided /entered in error, twenty -eight (28) were canceled by the complainant, two (2) were not related to Code, and one (1) was deemed to be a duplicate complaint. Thus, there were 1,055 cases with a disposition of either valid or not valid. From this figure, there were a total of 251 cases that were closed as valid, or 23.8% of all cases opened for the 4 Quarter of 2011. As in the previous report, it is worthwhile to note that of the 1,055 cases with a valid /not valid disposition, there were 54 cases which were addressed by the Miami Beach Police Department (during the hours that Code Compliance is not operating — Mondays through Wednesdays, 1:00 AM to 6:00 AM). Of these 54 cases, none were deemed valid. Detailed information pursuant to the Administrative Guidelines is presented in table form in Attachment A for all cases, and Attachment B for commercial cases. II. Commercial vs. Residential and Other Cases Even though the majority of the noise cases opened during the rating period were for noise reported in residential areas, historically, the discussion of noise complaints in the City has revolved around noise from commercial establishments. Thus, the remainder of this report and LTC will focus on commercial noise - related cases. The data analysis reflects that, consistent with previous quarters, the majority of all noise cases opened involved properties identified as residential. During the 4 Quarter, of the 1,055 total cases with dispositions, 769 (72.9 %) were identified to take place within residentially zoned areas. These include Apartments, Condominiums, and Single - Family homes. In contrast, during this quarter, 192 cases (18.2 %) opened were identified as commercial noise cases (i.e., noise coming from Bars, Clubs, Condo /Hotels, Restaurants, Retail). A total of 94 (8.9 %) were identified as coming from "other" types of locations (i.e. Marine, Public Property, etc.). The table below provides the aforementioned breakdown: BREAKDOWN OF CASES BY TYPE RESIDENTIAL 769 72.9% COMMERCIAL 192 18.2% OTHER 94 8.9% The chart below provides not only a historical analysis of noise cases by residential and commercial type, but also the significant difference between commercial and residential noise - related cases, with residential noise cases almost always significantly exceeding commercial noise cases. Residential vs. Commercial Historical Data by Quarter 1200 — -- 1137 1000 — o—Residential --B— Commer 999 800 71 62 662 6 O 600 400 4 6 39 458 339 547 18 172 323 2 141 1 170 189 2 2 39 200 89 13 0 -- 'yoy '�- ' ,�1 0 'P o <J Letter to Commission Noise Report — Quarter 4 2011 — October through December 2011 Page 3 of 5 A. Commercial cases by Establishment Type Further analysis of commercial noise - related cases reflects that the highest number of cases opened were for noise taking place in hotels (58 cases — 30.2 %), followed by noise occurring in restaurants (37 cases — 19.3 %). A detailed analysis of this data can be found in Attachment B. B. Commercial Valid Case Closure Rates Within the specific commercial establishment types, the percentage of cases closed as valid varied, as follows: o 33.3% - five (5) of 15 cases for retail were closed as valid o 24.1% - 14 of 58 cases for hotels were closed as valid o 20.7% - six (6) of 29 cases for clubs were closed as valid o 16.7% - three (3) of 18 cases for condo - hotels were closed as valid, o 13.5% - five (5) of 37 cases for restaurants were closed as valid; and 0 5.7% - two (2) of 35 cases for bars were closed as valid In the aggregate, thirty five (35) cases of 192, or 18.2% of commercial cases, were closed as valid, and 21.3% of "other" cases were closed as valid. The majority of Commercial noise cases opened during this quarter (85.4 %, or 164 cases) were for "loud music." This was followed by "construction" (25 cases - 13.0 %), and "honking cars / alarms" (2 cases — 1.0 %). IV. Time Analysis An analysis of the time the alleged violation took place reflects that during the 4th Quarter, there was a relatively higher rate of noise cases opened for noise occurring between the hours of 11 PM and 7 AM (60.4 %), than those opened between 7 AM and 11 PM (39.6 %). However, a review of the valid cases indicates a relatively even distribution, with 51.4% for 11 PM to 7 AM, and the inverse (48.6 %) between the hours of 7 AM to 11 PM. With regard to the day of the week, during the rating period, Fridays and Saturdays accounted for nearly half of all noise complaints received (47.9 %); followed by Thursday and Tuesday (25 cases each day — 13% each day), Sunday (23 cases — 12 %), Wednesday (19 cases — 9.9 %) and Monday (8 cases — 4.2 %). As it relates to cases deemed valid, there was a higher rate of valid noise cases on Thursdays (25.7 %) followed by Saturdays (8 cases — 22.9 %), and Sundays (6 cases — 17.1 %). V. Arrival Time Data analysis on "arrival time" reflects the time from when a call was received by Dispatch to the time the Code Compliance Officer (CCO) arrives to the location of the complaint. For commercial noise complaints, the overall "time to arrive" averaged 23:26 minutes (for all cases), and 19:46 for commercial noise complaints deemed valid upon arrival. A detailed chart reflecting the average time for CCO arrival, by establishment type (including residential and "other"), and by validity status, is reflected below. Letter to Commission Noise Report — Quarter 4 2011— October through December 2011 Page 4 of 5 Average Time for Code Compliance Officer to Arrive (Q4 2011) Average Average Time from Number Time to Status Number Call Received by of Establishment Officer's of Dispatch to Code Cases* Type Arrival Cases* Officer's Arrival Residential 23:33 VALID 178 0:20:30 NON -VALID 531 0:24:35 963 Commercial 23:26 VALID 30 0:19:46 NON -VALID 144 0:24:12 Other 19:07 VALID 17 0:14:56 NON -VALID 63 0:20:14 All Cases 23:10 VALID 225 0:19:59 NON -VALID 738 0:24:08 "Average Time Calculated using only those cases with valid time data for both "Time Call Received by Dispatch" and "Time of Arrival by Code Officer" VI. Special Events During the reporting period, there were several special events, including Art Basel Miami Beach, Sleepless Night and New Year's Eve Weekend, which included Orange Bowl— related events on Ocean Drive. Despite the three special events, there were no significant noise violations outside the expected scope of complaints. VII. Special Masters Appeal Hearings In accordance with the Administrative Guidelines and as part of due process, all noise cases are appealable before a Special Master /Hearing Officer. Attachment C reflects a total of fifteen (15) noise - related cases heard before a Special Master. Their respective and detailed status is reflected in Attachment C at the end of this LTC. The collective resolution of the cases heard is as follows: two (2) cases were granted a continuance; five (5) cases were upheld; and eight (8) cases were dismissed, due to a number of reasons, including but not limited to, the appellant having obtained a proper permit for the machinery, witnessing inspector no longer working for Code Compliance, and witnessing Police Officer not available to testify on City's behalf. VIII. Noise Ordinance Exemptions There were two (2) Noise Ordinance Exemptions granted during this reporting period as allowed by Administrative Guidelines. The two exemptions took place on October 22, 2011, and on November 18, 2011, for the Bandshell located on North Beach. No noise complaints were received as a result of these two functions. IX. CONCLUSION Beginning with the 1st Quarter of 2011 through the 4 th Quarter of 2011, there has been a gradual but steady increase in the noise validity rate which may be attributed to a number of factors, including Letter to Commission Noise Report — Quarter 4 2011 — October through December 2011 Page 5 of 5 but not limited to enhanced training, staff deployment, and the establishment of Standard Operating Procedures (SOP) related to noise complaint enforcement. Other factors potentially influencing changes include the addition of Quality of Life Part Time staff, which has allowed for greater coverage and improved response time by all staff. As in the previous quarters, ongoing training remains a priority for the Division, with increased efforts on proactive enforcement. The administration strongly believes that training is the vehicle by which consistent and equitable application of the law and codes can be achieved. In addition, Noise Standard Operating Procedures and the edit and revision of noise - related forms have provided for an improved means to communicate the receipt of a complaint to either residential or commercial locations. Attachments Attachment A: All Cases — Noise Data 10/01/2011 to 12/31/2011 (Q4 -2011) Attachment B: Commercial Cases - Noise Data 10/01/2011 to 12/31/2011 (Q4 -2011) Attachment C: Special Masters Disposition — By Case JMG /HMF /SS /KT /RSA w o M N oU co (O O_ e o e N OO T t N r4 N O �! 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