Loading...
2012-27927 Reso and Agreement RESOLUTION NO. 2012-27927 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE A PROFESSIONAL SERVICES AGREEMENT, IN THE AMOUNT OF $2390009 WITH CROWE HORWATH, LLP, FOR PHASE I SERVICES RELATED TO AUDITING THE PROCESSES OF CERTAIN REGULATORY CITY DEPARTMENTS OR DIVISIONS. WHEREAS, at its regular meeting on May 9, 2012, the City Commission adopted Resolution No. 2012-27905, waiving, by 5/7ths vote, the competitive bidding requirement and authorizing the City Manager to negotiate a professional services agreement with a qualified firm for services related to auditing the processes of certain regulatory departments or divisions in the City; and WHEREAS, in conjunction with the waiver, the City Commission designated Commissioner Deede Weithorn to work with the City Administration to develop a scope of work for the aforestated services; and WHEREAS, once developed, the City Commission directed that the proposed scope of work be referred to the Finance and Citywide Projects Committee (the Committee) for further discussion, and WHEREAS, at its regular meeting on May 17, 2012, the Committee approved upon the proposed scope of services, and recommended that, notwithstanding the formal waiver of competitive bidding, the Administration conduct an "informal" solicitation process, and which the Administration did, by sending out a request for"Expressions of Interest" to certain identified firms; and WHEREAS, the firm of Crowe Horwath, LLP (Crowe) was deemed to be the most qualified firm pursuant to the aforestated informal solicitation process and, accordingly, the City and Crowe have negotiated the attached Professional Services Agreement for Phase I services in the not to exceed 9 9 amount of $23,000, related to auditing the processes for certain regulatory City departments or divisions. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission approve and authorize the Mayor and City Clerk to execute a Professional Services Agreement, in the amount of $23,000, with Crowe Horwath, LLP, for Phase I services related to auditing the processes of certain regulatory City departments or divisions. PASSED and ADOPTED this day of �h�- , 2012. ATTEST: r * INCORP ORATED. CITY CLERK � OR AS TO T:\AGENDA\2012\6-6-12\Post Arrest Action PSecs fZe�Stj1docx FORM & LANGUAGE H 2� &R. EXECUTION i ttome ate a a12- Z`7 q Z(-7 PROFESSIONAL SERVICES AGREEMENT BETWEEN THE.CITY-OF MIAMI BEACH AND CROWE HORWATH LLP .FOR SERVICES RELATED TO AUDITING THE PROCESSESS OF CERTAIN REGULATORY DEPARTMENTS OR DIVISIONS This Professional Services Agreement (Agreement°) is entered into this 25th day of July, 2012 (Effective Date), between the CITY OF MIAMI BEACH, FLORID& a municipal corporation organized and existing under the laws of the State of'Florida, having its principal offices at 1700 Convention Center Drive, Miami Beach, Florida, 33139 ("City"), and CROWE HORWATH LLP., an Indiana Limited Liability Partnership, whose address is 401 -E Las Olas Blvd. Suite 1100, Ft. Lauderdale, Florida 33301. SECTION I DEFINITIONS Agreement: This Agreement between the City and Consultant, including any exhibits and amendments thereto. City Manager. The chief administrative officer of the City. Consultant: For the purposes of this Agreement, Consultant shall be deemed to be an independent contractor, and not an agent or employee of the City. Services: All services, work and actions by the Consultant performed or undertaken pursuant to the Agreement. Fee: Amount paid to the Consultant as compensation for Services. Risk Manager. The Risk Manager of the City, with offices-at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida :33139: -telephone number (305)673-7000,Ext. 6435: and fax number.(305)873-7023. SECTION 2 SCOPE-OF-SE RVICES (SERVICEfiI 2.1 In consideration of the Fee to be paid to Consultant by the City, Consultant shall provide the work and services .described in Exhibit "X hereto (the Services). The aforementioned Exhibit A details-only Phase I of the Project Plan. The,scope of services for Phase 11 of the Project Plan will'be negotiated during Phase 1 and, if parties agree to proceed with Phase Il,-it shall be done as an amendment to this Agreement. 2.2 Consultant's Services, and any deliverables incident thereto, shall be completed in accordance with the timeline and/or schedule in Exhibit°A'-hereto. 1 SECTION 3 TERM The term of this Agreement (Term) shall commence upon execution of this Agreement by all parties hereto, as set forth in the Effective Date on page 1 hereof, and shall terminate six (6) months from such Effective Date (unless earlier terminated as otherwise provided in this Agreement in). Notwithstanding the Term provided herein, Consultant shall adhere to any specific timelines, schedules, dates, and/or performance milestones for completion and delivery of the Services, as same is/are set forth in the timeline and/or schedule referenced in Exhibit "A" hereto. SECTION 4 FEE 4.1 In consideration of the Services to be rovided Consultant shall be compensated for P � P Phase I, in the amount of 23,000, as specified in Exhibit "A" hereto. -4.2 The fee is to be paid upon completion by Consultant and acceptance by the City, of the Services in Phase I, as attached in Exhibit "A". 4.3 INVOICING Upon receipt of an acceptable and approved invoice, payment(s) shall be made within thirty (30) days for that portion (or those portions) of the Services satisfactorily rendered (and referenced in the particular invoice). Invoices .shall include a detailed description of the Services (or portions thereof) provided, and shall be submitted to the City at the following address: Attn: Patricia Walker, Chief Financial Officer 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 SECTION 5 TERMINATION 5.1 TERMINATION FOR CAUSE If the Consultant shall fail to fulfill in a timely manner, or otherwise violates, any of the covenants, agreements, or stipulations material to this Agreement, the City, through its City Manager, shall thereupon have 'the right to terminate this Agreement for cause. Prior to exercising its option to terminate for cause, the City shall notify the Consultant of its violation of the particular term(s) of this Agreement, and shall grant Consultant seven (7) business days to cure such default. If such default remains uncured after seven (7) business days, the City may terminate this Agreement without further notice to 2 i Consultant. Upon termination, the City shall be fully discharged from any and all liabilities, duties, and terms arising out of, or by virtue of, this Agreement. Notwithstanding the above, and subject to 8. below, the Consultant shall not be relieved of liability to the City for damages sustained by the City by any breach of the Agreement by the Consultant. The City, at its sole option and discretion, shall be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against Consultant. The City shall be entitled to recover all costs of such actions, including reasonable attorneys'fees subject to the limitation of liability specified in 8. below. 5.2 TERMINATION FOR CONVENIENCE OF THE CITY THE CITY MAY ALSO, THROUGH ITS CITY MANAGER, AND FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THE AGREEMENT AT ANY TIME DURING THE TERM BY GIVING WRITTEN NOTICE TO CONSULTANT OF SUCH TERMINATION; WHICH SHALL BECOME EFFECTIVE FIFTEEN (15) DAYS FOLLOWING RECEIPT BY THE CONSULTANT OF SUCH NOTICE. IF THE AGREEMENT IS TERMINATED FOR CONVENIENCE BY THE CITY, CONSULTANT SHALL BE PAID FOR ANY SERVICES SATISFACTORILY PERFORMED UP TO THE DATE OF TERMINATION; FOLLOWING WHICH THE CITY SHALL BE DISCHARGED FROM ANY AND ALL LIABILITIES, DUTIES, AND TERMS ARISING OUT OF, OR BY VIRTUE OF., THIS AGREEMENT. 5.3 TERMINATION FOR INSOLVENCY The City also reserves the right to terminate the Agreement in the event the Consultant is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. In such event, the right and obligations for the parties shall be the same as provided for in Section 5.2. SECTION 6 INDEMNIFICATION AND INSURANCE REQUIREMENTS 6.1 INDEMNIFICATION Consultant agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees, agents, and contractors, from and against any and all actions (whether at law or in equity), claims, liabilities, losses, and expenses, including, but not limited to, attorneys'fees and costs, for personal or bodily injury, wrongful death, loss of or damage to property, which may arise or be alleged to have arisen directly and proximately from the negligent acts or willful misconduct of the Consultant, its officers, employees., agents, contractors, or any other person or entity acting under Consultant's control or supervision during Consultant's performance of the Services pursuant to this Agreement. To that extent, the Consultant shall pay all such claims and losses and shall pay all such costs and judgments which may issue from any lawsuit arising from such claims and losses, and shall pay all costs and attorneys' fees expended by the City in the defense of such claims and losses, including appeals. The parties agree that one percent (1%) of the total compensation to Consultant -for performance of the Services under this Agreement is the specific consideration from the City to the Consultant for the Consultant's indemnity agreement. The provisions of this Section 6.1 and of this indemnification shall survive termination or expiration of this Agreement. 3 6.2 INSURANCE REQUIREMENTS The Consultant shall maintain and carry in full force during the Term, the following insurance: 1. Consultant General Liability, in the amount of$1,000,000; 2. Consultant Professional Liability, in the amount of$200,000; and 3. Workers Compensation & Employers Liability, as required pursuant to Florida Statutes. The insurance must be furnished by insurance companies authorized to do business in the State of Florida. All insurance policies must be issued by companies rated no less than "B+" as to management and not less than "Class VI" as to strength by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. Consultant shall give the City at least thirty (30) days written notice prior of termination, cancellation or reduction in coverage of any insurance policy required herein. Original certificates of insurance must be submitted to the City's Risk Manager for approval (prior to any work and/or services commencing) and will be kept on file in the Office of the Risk Manager. The Consultant is also solely responsible for obtaining and submitting all insurance certificates for any sub-consultants. Compliance with the foregoing requirements .shall not relieve the Consultant of the liabilities and obligations under this Section or under any other portion of this Agreement. The Consultant shall not commence any work and or services pursuant to this Agreement until all insurance required under this Section has been obtained and such insurance has been approved by the City's Risk Manager. SECTION 7 LITIGATION JURISDICTIONIVENUE/JURY TRIAL WAIVER This Agreement shall be construed in accordance with the laws of the State of Florida. This Agreement shall be enforceable in Miami-Dade County, Florida, and if legal action is necessary by either party with respect to the enforcement of any or all of the terms or conditions herein, exclusive venue for the enforcement of same shall lie in Miami-Dade -- County, Florida. By entering into this Agreement, Consultant and the City expressly waive ' any rights either party may have to a trial by jury of any civil litigation related to or arising out of this Agreement. 4 SECTION 8 LIMITATION OF CITY'S LIABILITY Except where it is judicially determined that Consultant acted with bad faith or intentional misconduct, and subject to the indemnification obligations of Contractor specified in Section 6, neither the City nor Consultant's liability and the liability of their respective personnel shall not exceed the fees actually paid to Consultant under this Agreement. This limitation of liability shall apply to the fullest extend allowed by law, and shall apply to any alleged or actual claim, liability or damages, including without limitation, claims, liabilities or damages based in negligence or other tort, contract, warranty, fiduciary principles, statute or common law. This provision shall survive termination of this Agreement in whole or in part. SECTION 9 [INTENTIONALLY DELETED] SECTION 10 GENERAL PROVISIONS 10.1 AUDIT AND INSPECTIONS Upon reasonable verbal or written notice to Consultant, and at any time during normal business hours (i.e. 9AM — 5PM, Monday through Fridays, excluding nationally recognized holidays), and as often as the City Manager may, in his/her reasonable discretion and judgment, deem necessary, there shall be made available to the City Manager, and/or such representatives as the City. Manager may deem to act on the City's behalf, 'to audit, examine, and/ or inspect, any and all other documents and/or records relating to all matters covered by this Agreement. Consultant shall maintain any and all such records at its place of business at the address set forth in the "Notices" section of this Agreement. Consultant may retain one copy of all such documents and/or records and work product for up to seven (7) years from termination or expiration of this Agreement. 10.2 [INTENTIONALLY DELETED] 10.3 ASSIGNMENT. TRANSFER OR SUBCONSULTING Consultant shall not subcontract, assign, or transfer all or any portion of any work and/or service under this Agreement without the prior written consent of the City Manager, which consent, if given at all, shall be in the Manager's sole judgment and discretion. Neither this Agreement, nor any term or provision hereof, or right hereunder, shall be assignable unless as approved pursuant to this Se-Qtion, -and any attempt to make such assignment (unless approved) shall be void. 5 10.4 PUBLIC ENTITY CRIMES Prior to commencement of the Services, the Consultant shall file a State of Florida Form PUR 7068, Sworn Statement under Section 287.133(3)(a) Florida Statute on Public Entity Crimes with the City's Procurement Division. 10.5 EQUAL EMPLOYMENT OPPORTUNITY In connection with the performance of the Services, the Consultant shall not discriminate against any employee or applicant for employment because of race, color, national origin, religion, sex, ender identity, sexual orientation, disability, marital and familial status, or 9 9 Y age. 10.6 CONFLICT OF INTEREST The Consultant herein agrees -to adhere to and be governed by all applicable Miami-Dade County Conflict of Interest Ordinances and Ethics provisions, as set forth in the Miami-Dade County Code, and as may_be amended from time to time; and by the City of Miami Beach Charter and Code (as some may be amended from time to time); both of which are incorporated by reference herein as if fully set forth herein. The Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirectly, which could conflict in any manner or degree with the performance of the Services. The Consultant further covenants that in the performance of this Agreement, no person having any such interest shall knowingly be employed by the Consultant. No member of or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. SECTION 11 NOTICES All notices and communications in writing required or permitted hereunder, shall be delivered personally to the representatives of the Consultant and the City listed below or may be mailed by U.S. Certified Mail, return receipt requested, postage prepaid, or by a nationally recognized overnight delivery service. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONSULTANT: John Weber Crowe Horwath LLP 401 .Las Olas Blvd. Suite 1100 Ft. Lauderdale, Florida, 33301 TO CITY: Patricia Walker, Chief Financial Officer 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 6 Notice may also be provided to any other address designated by the party to receive notice if such alternate address is provided via U.S. certified mail, return receipt requested, hand delivered, or by overnight delivery. In the event an alternate notice address is properly provided, notice shall be sent to such alternate address in addition to any other address which notice would otherwise be sent, unless other delivery instruction as specifically provided for by the party entitled to notice. Notice shall be deemed given on the day on which personally served, or the day of receipt by either U.S. certified mail or overnight delivery. SECTION 12 MISCELLANEOUS PROVISIONS 12.1 CHANGES AND ADDITIONS This Agreement cannot be modified or amended without the express written consent of the parties. No modification, amendment, or alteration of the terms or conditions contained herein shall be effective unless contained in a written document executed with the same formality and of equal dignity herewith. 12.2 SEVERABILITY If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall not be affected and every other term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law. 12.3 ENTIRETY OF AGREEMENT The City and Consultant agree that this is the entire Agreement between the parties. This Agreement supersedes all prior negotiations, correspondence, conversations, agreements or understandings applicable to the matters contained herein, and there are no commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in this document. Title and paragraph headings are for convenient reference and are not intended to confer any rights or obligations upon the parties to this Agreement. 7 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their appropriate officials, as of the date first entered above. FOR CITY: CITY OF MIAMI BEACH, FLORIDA ATTEST: By: City Clerk yor * .INCORP ORATED: FOR CONSULTANT: �i4G; . CROWE HORWATH LLP H 26 ATTEST: .By: -SEWFetafy �l,/j,t/C/e )d6P!artner Print Name / 'Print Name CAUsers\PURCEstM\Desktop\PSA for Crowe Horwath.doc APPROVED AS TO FORM&LANGUAGE &FOR EXECUTION City Attom Date 8 Exhibit A The purpose of this project plan is to detail the specific tasks and procedures that will be taken as part of Phase I —Audit planning of Crowe Horwath LLP's ("Crowe") engagement with the City. The main objective of phase 1 will be to finalize the scope and objectives for the audit and to develop specific audit procedures to be performed. Though, Crowe envisions utilizing their standard operational and performance audit approach, as outlined in their presentation to the City, that approach was designed to be fluid so that changes can be made to meet the specific needs and goals of the City. Crowe's plan for Phase I is provided below: Phase I—Audit Planning 1. Entrance Conference The first step of the engagement will be to conduct an entrance conference with City management and other key project stakeholders. During The entrance conference Crowe will coordinate the project timing, including scheduled meetings and deliverable due dates. In addition, Crowe will determine the goals established by management which will be assessed during this project. Finally, during this meeting, Crowe will present the major tools that they envision using during the engagement including a project work plan and project management tools so that the City and project stakeholders will stay abreast of the progress of the project. 2 Finalize Scope and Objectives In conjunction with Miami Beach, Crowe will finalize the scope and objectives to be audited. Due to the variable nature of the potential scope and objectives of performance audits, Crowe, and Miami Beach, need to have an understanding of the nature and profile of the program or process to be audited and the goals of Miami Beach. A clear definition of the Audit Scope and Audit Objectives will be the product and deliverable for this step. Miami Beach provided a listing of processes and departments. Therefore, Crowe have a preliminary understanding of the areas the City desires to cover. Specifically, Crowe will plan to perform procedures over the following processes: • Fire Inspection process • Fire Prevention Division permitting process • Public Works Department permitting process • Special Master process In addition, to the 4 processes listed above, the City also has other Departments/Divisions that are desired to be covered for this project. These Departments/Divisions are as follows: • Code Compliance Division* • Parking Enforcement Division* • Planning Department As part of this task, Crowe will work with the City to ensure that the four processes listed above as still desired to be part of the project scope. In addition, Crowe will drill down into the Department and Divisions fisted above to determine what specific process(es), the City desires to cover as part of this project. Once the processes have been confirmed, Crowe will work with the City to finalize the project goals and objectives. The City provided three main objectives for the project. These objectives are listed below: • Review organizational structure and functions • Review department/division processes(including uses of technology) o Review internal controls o Review department/division operations 9 • Develop recommendations on:process improvement,internal controls,efficiencies,etc. 3. Assess Risk and Significance Performance audit risk, similar to the risk in financial audits, is the risk that the auditor will not develop appropriate tests or gather sufficient competent evidential matter to support findings, conclusions or recommendations,or that there will be intentional misrepresentation or fraud related to the audit scope or objectives. Crowe will assess risk around the audit scope and objectives to assist in the design of appropriate audit procedures. To determine significant risks, Crowe will perform initial interviews with City management and other key project stakeholders to determine what they view as the major issues or concerns over the processes that part of this engagement. In addition, Crowe will review previous audit reports (both internal and external)to determine the nature and extent of any findings that relate to or affect the processes and/or departments covered by this project. 4. Develop Audit Program In a performance audit, the audit must identify the criteria that will support the assertions to be tested as well as determine what the appropriate measurement may be for the significant criterion. The last task of Phase I will be to develop the specific procedures to be performed. Utilizing the scope and objectives from task 2 and the risks obtained from task 3, Crowe will design procedures to analyze the overall structure of each process along with a control and operational analysis of each process covered under this project. Utilizing the risks obtained in task 3 will allow audit steps to be focused in areas more significant to the objectives of the audit. Once the audit program is drafted, Crowe will provide a draft of the program to the City for review and concurrence. Once the plan is approved, Crowe will initiate Phase 2 of the engagement. Deliverables/Output of Phase 1 will include: • Project/Communication Plan detailing • Objectives • Scope • Audit program (i.e. procedures to be performed) • Reporting protocol • Status report template • Escalation and issue protocol • Departmental material request letter Expected Phase I timeline: 7Phasel ntrance Conference Determine Scope and Objectives Assess Risk and Significance _ Develop Audit Program Fixed Price Cost for Phase I - $23,000 10 l 2.'792-7 AMENDMENT NO. 1 TO THE PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF MIAMI BEACH, FLORIDA AND CROWE HORWATH LLP, DATED JULY 25, 2012 FOR PHASE II SERVICES RELATED TO AUDITING THE PROCESSEESS OF CERTAIN REGULATORY DEPARTMENTS OR DIVISIONS This Amendment No. 1 to the Agreement made and entered this //"Ploy of 0 ,2012, by and between the City of Miami Beach, a Municipal Corporation existing under the laws of the State of Florida (hereinafter referred to as CITY), having its principal offices at 1700 Convention Center Drive, Miami Beach, Florida 33139, and CROWE HORWATH LLP., an Indiana Limited Liability Partnership, whose address is 401 E Las Olas Blvd. Suite 1100, Ft. Lauderdale, Florida 33301(hereinafter referred to as Consultant). RECITALS WHEREAS,the Mayor and City Commission adopted Resolution No. 2012-27927 on June 6, 2012, approving and authorizing the Mayor and City Clerk to execute a Professional Services Agreement with Consultant for Professional Services for Services Related to Auditing the Processes of Certain Regulatory Departments or divisions (the Agreement); and WHEREAS, the Agreement provides for a Phase I and Phase II scope of services; and WHEREAS,the City and Consultant proceeded with Phase I services(audit planning),in the amount of$23,000, and now wish to proceed with Phase II; and WHEREAS, Section 2.1 of said Agreement states that the scope of services for Phase II of the Project Plan will be negotiated during Phase I and, if the parties agree to proceed with Phase Il, it shall be done as an amendment to the Agreement. NOW, THEREFORE, the parties hereto, and in consideration of the mutual promises, covenants, agreements, terms, and conditions herein contained, and other good and valuable consideration, the respect and adequacy are hereby acknowledged, do agree as follows: 1. ABOVE RECITALS The above recitals are true and correct and are incorporated as part of this Amendment No. 1. 2. MODIFICATIONS The Agreement is amended to include the scope of services for Phase II, which services (including the fee and timeline(s), for such services, are attached and incorporated as, respectively, Schedules "A-1", "A-2", and "A-3"to this Agreement. 3. OTHER PROVISIONS. All other provisions of the Agreement, as amended, are unchanged. 4. RATIFICATION. The CITY and Consultant ratify the terms of the Agreement,as amended by this Amendment No. 1. scanned IN WITNESS WHEREOF, the parties hereto have caused this Amendment No. 1 to be executed in their names by their duly authorized officials as of the date first set forth above. ATTEST: CITY OF MIAMI BEACH G lit 2 By City Clerk, . a r, Rafael Granado Mattie Herrera Bower ATTEST: CONSULTANT: CROWE HORWATH LLP By r TITLE: ITLE: 120 G C� e :::L,.4, -t Print Name / Print Name * INCORP ORATED: X12 APPROVED AS TO FORM&LANGUAGE &FOR EXECUTION too moon City Cf�_ Vate F:IPURCI$ALLWaria\Contracts\Crowe Horwah LLP\Amendment\Amendment Boiler Plate-September 2012.doc EXHIBIT A-1 CITY OF MIAMI BEACH PHASE 11 SCOPE OF SERVICES FOR PROFESSIONAL SERVICES AGREEMENT SERVICES RELATED TO AUDITING THE PROCESSEESS OF CERTAIN REGULATORY DEPARTMENTS OR DIVISIONS The purpose of this project plan is to detail the specific tasks and procedures that will be taken as part of Phase II— Fieldwork and Reporting of our engagement with the City. The main objectives of phase 2 are: • For processes that have been given priority(are within scope),gather information and document the current state of processes using a standard format that uses process maps(diagrams)and narrative descriptions. • For each process, identify and document control deficiencies and potential improvement opportunities. Perform verification steps to ensure current processes and control deficiencies are properly understood and documented. • Identify best practices, where available, and review applicability to the City. • Perform analysis of alternative process improvement approaches and create recommendations based on the analysis. Document recommendations and perform review steps to ensure there is common agreement that the recommendation adequately addresses the deficiency. Though, we envision utilizing our standard operational and performance audit approach, as outlined in our presentation to the City, that approach was designed to be fluid so that changes can be made to meet the specific needs and goals of the City. Our plan for Phase II is provided below: Phase II - Fieldwork Adequate planning, proper supervision and efficient execution are the keys to an effective audit process. We will issue a status report at the end of each week for the duration of fieldwork that will provide stakeholders with information into key upcoming milestones and if we are on schedule with those milestones, project accomplishments, issues, risks and the next steps of our audit. We have provided below a brief outline of procedures that are common in operational audits. Process and Internal Control Audit Approach Our process and internal control audit approach is flexible to match our clients' different environments. This ensures we will deliver a solution which meets the needs of management and the requirements of the AICPA and GAGAS, as well as maximizes efficiency in getting there. Crowe's internal control assessment is built upon the COSO (Committee of Sponsoring Organizations of the Treadway Commission) framework for internal controls. v Figure 1 -COSO Internal Control Model CONTROL CONTROL RISK AsSESSMENT •O Utilizing the COSO model will allow us to analyze and test each areas you have requested using a method and criteria that is deemed the industry standard. Process Interviews and walkthroughs Our first task for Phase II is to conduct detailed process interviews with all City staff involved in the process being analyzed. In addition,we would perform walkthroughs of each process to observe the process as it occurs. These interviews will be comprehensive in nature and will incorporate as many staff involved in the process as possible to get input on the process from as many employees as feasible. We will analyze the information communicated to us and compare to the other interviews for this process and to the walkthroughs to ensure a consistent process is being communicated. We will note any inconsistencies between the interviews and between our interviews and our walkthrough. During the interviews, we will request additional information related to the current processes as deemed necessary. Documentation Analysis In order to enhance our understanding of the current processes and internal controls of the processes under audit, we will analyze the documentation collected at the entrance conference as well as in the interviews and walkthroughs. Written policies and procedures (if any) will be reviewed during this task along with any forms, checklists, etc... utilized by staff to assist with the process. These documents will be analyzed for proper controls and compared to the information provided during our interviews and our walkthroughs to determine any differences between the documented process and the actual process being performed. The documentation obtained will also be compared to industry best practice. Based upon the results of our documentation analysis, we may require limited follow-up interviews to verify information compiled during the documentation analysis stage of the project. Document the Process Once we have completed our interviews and reviewed any process documentation, we will draft a high level process flowchart of each process. This flowchart will include any significant controls that exist in the process.We envision using Microsoft Visio to complete the process flowcharts. I Process and Control Assessment We will summarize our assessment of the current controls and processes of the functions under audit. This will include an identification of the major functions, job responsibilities, and existing internal controls for each of the areas under analysis. During this section, we will also assess the procedures that exist for each function under audit and if these procedures appear to be followed. Based on this assessment,we will identify any process gaps and control weaknesses. In addition, we will identify any repetitive processes or controls that could be leading to inefficiencies. Develop Findings and Recommendations I Findings will be developed and written using the standard reporting criteria included in Government Auditing Standards. One of the critical steps to ensuring that Miami Beach receives high quality reports is to verify the facts of all findings that will be presented in our reports. Therefore, before any findings are drafted, we will ensure that the ifacts surrounding the process or control are understood and agreed upon by us and the City. I Reporting Draft Report and Exit Conference We will develop and issue a draft report to Miami Beach for review. We will then plan to conduct an exit conference with Miami Beach. At this meeting will walk through our conclusions, internal control assessment and recommendations to (again) confirm the facts underlying any potential findings. S Final Report Based on comments from the Exit Conference and Miami Beach's management review of the draft report,we will revise and finalize the report. We envision our report to include the following sections, but are flexible to modify this structure to meet the Miami Beach's needs: • Executive Summary • Background • Objective, Scope and Methodology • Findings and Recommendations i a L O _ (9 C a) n a� Ji co L cn a� m • c m `o a� L F- • tA C I � E cn (n a) H t9 • r C N � r m � CL i Y i N W E cu � � o C W W N • � Q � C CL W • O X U w W a N X W ii c cu m a • o U m I _o c Q) E a� L • c a> • aUi a m co m � c c U N y O a, o th U) L a1 v, m ? H r Q o' m o o a Q) E y E E O o > c a a)3 N �i c t E E c N N a a� � c � c � a (AMU �° a' nvi o 3 ■- c h > cn V U Z H C C C C N LL 'Q r C N C � N U-U tEU� UEU UUM U) w N N N O v O O N t�/1 N N y d t o O d o o a O 4 r a` a a 0 0 a a a z EXHIBIT A-3 1. ADDITIONAL SCOPE OF SERVICES Scope as set forth in Exhibit A-1 2. PAYMENT AND COMPENSATION The scope of services described in this amendment shall be performed for a not-to-exceed amount of $127,000. Invoicing shall be as referenced in the original agreement. Compensation Original Agreement $ 23,000 Amendment No. 1 $127,000 Total Revised Agreement $150,000 Table 1 Estimated Cost: Process Estimate Range Originally Proposed: Fire Prevention Division Inspections (night) $ 15,000 Permitting (new construction) 12,000 Code Compliance Division Complaints 12,000 Inspections 15,000 Violations/fines 14,000 Parking Enforcement Division Ticketing 10,000 Tows 12,000 Valet 10,000 Public Works Department Permitting 12,000 Planning Department Permitting 12,000 Conc u rrency/Im pact fees 14,000 Special Master Process 14,000 Total Original Fees-Phase H $ 152,000 Discount on Originally Proposed Processes (25,000) Total Original Fees-After Discount $ 127,000