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2013-28443 Reso RESOLUTION NO. 2013-28443 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, CONSENTING TO THE APPOINTMENT OF ARIEL SOSA AS THE ACTING DIRECTOR OF THE INFORMATION TECHNOLOGY DEPARTMENT FOR THE CITY OF MIAMI BEACH. WHEREAS, the Director and Assistant Director positions in the Information Technology Department are currently vacant; and WHEREAS, the City Manager has appointed Arial Sosa as the Acting Director of the Information Technology Department for the City of Miami Beach; and WHEREAS, pursuant to Article IV, Section 4.02(b), of the City of Miami Beach Charter, the City Manager has the power to appoint directors of the City departments with the consent of the City Commission; and WHEREAS, the Mayor and the City Commission wish to consent to and confirm the appointment of Arial Sosa as the Acting Director of the Information Technology Department for the City of Miami Beach. NOW, THEREFORE, BE IT DULY RESOLVED THAT THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, consent to and confirm the appointment of Arial Sosa as the Acting Director of the Information Technology Department for the City of Miami Beach. PASSED and ADOPTED this 11th day of December, 2013. ATTEST: Philip Leyine�' ayo'r f Raf el E. Granado, C 'Zi"-kl b APPROVED AS TO FORM GUAGE . 0 CUTION INCORP ORATED: RNEY WE a .� '•0� T:\AGENDA\2013\December 11\Ariel Sosa\Sosa Acting IT Director Resolution-REVISED.docx COMMISSION ITEM SUMMARY Condensed Title: Consenting to the appointment of Arial Sosa as the Acting Director of the Information Technology Department for the City of Miami Beach. Key Intended Outcome Supported: • Increase community satisfaction with City government. Increase community satisfaction with city government • Enhance external and internal communications from and within the City of Miami Beach • Expand e-government Supporting Data (Surveys, Environmental Scan, etc.): N/A Item Summary/Recommendation: In October 2013, the Director and Assistant Director of the IT Department resigned from employment with the City. Since then, Ariel has been serving as the primary point of contact for the IT Department and de facto leader. Ariel has spent over 19 years in the industry in the public and private sectors. He worked his way through the technical and administrative ranks, eventually taking on increasingly technical responsibility and leadership roles with several companies such as AT&T (formerly BellSouth Telecommunications), Beckman Coulter Corporation and Aspect Software (formerly Concerto Software). Ariel joined the City of Miami Beach IT Department in 2003 as a Senior Telecommunications Specialist. In 2005, he was promoted as the Voice over Internet Protocol (VoIP) Network Administrator, and in 2006 he was appointed as the Telecommunications Manager. As Telecommunications Manager, he assisted the City by: implementing a disaster recovery and business continuity strategy; realigning technology investments with strategic business goals; establishing an IT governance process; restructuring the IT organization; implementing the Citywide security awareness program and implementing the ITIL service management standards as a basis for measuring IT performance I recommend Arial Sosa for your approval as Acting Director of the Information Technology Department. Pursuant to the requirements of Article IV, Section 4.02 of the City Charter, it is recommended that the Mayor and the City Commission adopt the attached resolution consenting to and confirming Ariel Sosa, as the Acting Director of the IT Department for the City of Miami Beach. Advisory Board Recommendation: N/A Financial Information: Source of Amount Account Approved Funds: 2 3 4 OBPI Total Financial Impact Summary: City Clerk's Office Legislative Tracking: Sylvia Crespo-Tabak, Human Resources Sign-Offs: Department Director Assistant Cit anager City nager SCT,6VT KGB J T:\AGENDA\2013\December 11\Ariel Sosa\Sosa Acting Director Surfirnary.docx Agenda,Item Date /2-//-/3 MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov COMMISSION MEMORANDUM TO: Philip Levine, Mayor and Members f the City C mission FROM: Jimmy L. Morales, City Manager DATE: December 11, 2013 SUBJECT: A RESOLUTION OF THE MAYOR ND THE CITY COMMISSION OF THE CITY OF MIAMI REACH, FLORIDA, CONSENTING TO THE APPOINTMENT OF ARIEL SOSA AS THE ACTING DIRECTOR OF THE INFORMATION TECHNOLOGY DEPARTMENT FOR THE CITY OF MIAMI BEACH ADMINISTRATION RECOMMENDATION Pursuant to the provisions of Article IV, Section 4.02 of the City Charter, it is recommended that the Mayor and the City Commission adopt the attached resolution consenting to and confirming Ariel Sosa as the Acting Director of the Information Technology Department (IT) for the City of Miami Beach. ANALYSIS In October 2013, the Director and Assistant Director of the IT Department resigned from employment with the City. Since then, Ariel has been serving as the primary point of contact for the IT Department and de facto leader. Ariel has spent over 19 years in the industry in the public and private sectors. He worked his way through the technical and administrative ranks, eventually taking on increasingly technical responsibility and leadership roles with several companies such as AT&T (formerly ,BellSouth Telecommunications), Beckman Coulter Corporation and Aspect Software (formerly Concerto Software). He has extensive experience in the IT field with key strengths in telecommunications, project management, and aligning technologies with business goals. Ariel joined the City of Miami Beach IT Department in 2003 as a Senior Telecommunications Specialist. In 2005, he was promoted as the Voice over Internet Protocol (VoIP) Network Administrator, and in 2006 he was appointed as the Telecommunications Manager. In his capacity as Telecommunications Manager, Ariel was responsible for managing the Telecommunications team and oversees the budget that services all of the City's telecommunications needs. Some of the systems managed by the division include the VolP and digital telephone systems, the Wide Area Network (WAN), all the mobile cellular carriers, the local and long distance telecommunications carriers, the Public Safety Radio Communications System, the Interactive Voice Response (IVR), the Citizen's Notification System, the voicemail system and the Automatic Call Distribution (ACD) System. As Telecommunications Manager, he assisted the City by: implementing a disaster recovery and business continuity strategy; realigning technology investments with strategic business goals; establishing an IT governance process; restructuring the IT City Commission Memorandum Consenting and Confirming Acting IT Director-Sosa December 11,2013 Page 2 of 2 organization; implementing the Citywide security awareness program and implementing the ITIL service management standards as a basis for measuring IT performance. Ariel holds a Bachelor of Science degree in Computer Science from Florida International University in Miami, FL, where he also graduated as a member of the Honors College. Ariel also holds a Master of Business Administration (MBA) degree with a specialization in Information Technology, from the Florida International University School of Business in Miami, FL. CONCLUSION Ariel has proven to have excellent leadership and management skills. In a short span of time Ariel has led his team toward focusing on changing the organizational culture and implementing positive changes in the IT Department. His appointment as the Acting Director of the IT Department will ensure that the City continues to move forward in restoring confidence in the delivery of services to our residents, business community and visitors. As such, I recommend Mr. Sosa for your approval as Acting Director. Pursuant to the requirements of Article IV, Section 4.02, of the City Charter, it is recommended that the Mayor and City Commission adopt the resolution consenting and confirming Ariel Sosa as the Acting Director of the IT Department. JLM/KGB/SC-T/CMG t:\agenda\2013\december 11\ariel sosa\ariel sosa acting it director memo.docx