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LTC 031-2016 Noise Report: Q4-2015 (October - December 2015) M I AM I BEACH OFFICE OF THE CITY MANAGER NO. LTC LETTER TO COMMISSION 031-2016 TO: Mayor Philip Levine and Members o he City mmission FROM: Jimmy L. Morales, City Manager DATE: January 22, 2016 SUBJECT: Noise Report: Q4-2015 (October— ecember 2015) The purpose of this Letter to Commission (LTC) is to provide you with information on the Quarterly Noise Report for the above referenced time period. I. Background The report reflects Code Compliance Department's (Code) enforcement efforts regarding noise- related activity for the period of October 1, 2015 through December 31, 2015. The report and analysis is made in accordance with the requirements reflected in the 2008 Noise Administrative Guidelines. The analysis includes the following attachments: • Attachment A: Data table for all noise cases handled by Code for Q4-2015. • Attachment B: Data table for commercial noise cases handled by Code for Q4-2015. • Attachment C: Disposition of noise cases appealed, presented, or scheduled to be heard at Special Master Hearings for Q4-2015. II. Summary The analysis is based on data obtained from Permits Plus, the database utilized by Code to track its cases. According to Permits Plus, during Q4-2015 there were a total of 1,047 total noise cases opened by Code. Of these: • 124 cases were either routed or directly handled by the Miami Beach Police Department (MBPD), either because the complaint was received during hours when Code is not on duty or MBPD addressed proactively; • 21 cases were canceled by the complainant; • 17 cases were voided due to error, or the address provided was inaccurate and/or non- existent, and the caller was anonymous; and • Four were deemed to be duplicate complaints (multiple complaints received for one location/incident). Subtracting the above 166 cases from the total number of noise cases opened in Q4-2015 yields a total of 881 cases with a disposition where a Code Compliance Officer (CCO) assessed the noise- related issue. Of these, 174 resulted in either a Warning or a Violation carrying a fine, resulting in an aggregate noise validity rate of 19.8%. LTC: Q4-2015 Noise Report Page 2 of 4 October 1, 2015—December 31, 2015 Ill. Analysis Data presented in this report conforms to the requirements of the 2008 Noise Administrative Guideline and includes the total number of noise complaints, number of cases addressed proactively, analysis of noise cases by type (commercial, residential, or other), the time of day the noise complaint/case took place, the day of the week and other relevant information including Special Master case disposition. A. All Noise Cases Historical analysis of noise cases by quarter reflects a consistent pattern, where Q4 has the second highest number of noise cases within any calendar year. This pattern is in line with special events and other festivities that are known to make noise and that take place at the end of the year. The chart below reflects the quarterly trend over the past ten years. Total Noise Cases _.-_ By Quarter 1800 -wf-.2007 1600 2008 1400 zoos 1200 zoio 1000 .� -y--2011 800 _ 600 --_ 2012 400 _--° — ---- 2013 200 2014 0 Q1 Q2 Q3 Q4 —+—2015 A requirement of the Administrative Order is the data collection and analysis of noise cases by property type. The table below provides this information for Q4-2015. BREAKDOWN OF CASES HANDLED BY CODE BY LOATION TYPE October 2015-December 2015 RESIDENTIAL 492 55.8% COMMERCIAL 259 29.4% OTHER 130 14.8% TOTAL 881 100.0% The information reflected in the table above is consistent with all previous reports, without exception, where more than half of all noise cases take place in residential property. B. Commercial Cases During Q4-2015, there were a total of 492 noise cases that took place in residential properties, and 259 cases in commercially zoned properties (which includes hotels, condo / hotels, bars, restaurants, retail space and commercial construction sites). A detailed breakdown of the 259 commercial cases is reflected in Attachment B. It is of interest to denote that peak commercial related noise complaints peak on Saturdays, between the hours of 7:00 AM and 11:00 PM. LTC: Q4-2015 Noise Report Page 3 of 4 October 1, 2015—December 31, 2015 IV. Validity Rates Article IV— Section 46-152 of the City of Miami Beach Code reflects that for a noise complaint to be identified as valid, it must meet the criteria of being "excessive, unusual, or unnecessary"; and between 11:00 PM and 7:00 AM amplified noise may be deemed valid if it is "plainly audible at 100 feet." However, there are multiple reasons why a noise complaint may not be deemed valid. The table below provides the specific reason the responding CCO identified the noise complaint to be not valid for Q4-2015. ALL CAS_ES-NOT VALID Music/Noise Not Loud/ lowered No Access No Music/Noise Excessive prior to /No Noise Not a Not Loud AND After P 11 PM-Not arrival per Access Upon Exception Code nor audible at TOTALS , complainant Code _ Arrival Granted _ Issue Excessive loon. 707 21 15 329 7 5 311 19 PERCENTAGES 3.0% 2.1% 46.5% 1.0% 0.7% 44.0% 2.7% According to the table above, in 90.5% of the cases identified as not valid, the noise complaint either failed to meet the criteria of being excessively loud, or there was no noise upon arrival by the CCO. V. Response Time The chart below provides data on the response time by the CCO. It reflects the time period when a noise complaint is received by Dispatch (operated by the Parking Department), and the time the CCO arrives to the scene. The collected data reflects the aggregate average response time during Q4-2015 was 20 minutes and 30 seconds. The average was developed from a total of 827 noise cases. Further analysis reflects a 6 minute 48 second difference between the Residential valid vs. non- valid noise complaints. This difference appears to reflect a correlation between response time and validity rate. However, no correlation is reflected in commercial noise cases. Average Time for Code Officer to Arrive (Q4-2015) Average Time ' Average Time from Call Number of Establishment to Officer's Number Received by Dispatch to Cases* Type Arrival Status of Cases* Code Officer's Arrival Residential 0:23:01 VALID 86 0:18:17 NON-VALID 382 0:24:05 827 Commercial 0:15:40 VALID 32 0:15:36 NON-VALID 220 0:15:40 Other 0:20:57 VALID 22 0:17:41 NON-VALID 85 0:21:48 All Cases 0:20:30 VALID 140 0:17:35 NON-VALID 687 0:21:06 *Average Time Calculated using only those cases with valid time data for both"Time Call Received by Dispatch"and"Time of Arrival by Code Officer". LTC: Q4-2015 Noise Report Page 4 of 4 October 1, 2015—December 31, 2015 Thus, notwithstanding the statistical inference of a quicker response time, Code continues to make an effort in responding to noise complaints within a 15-20 minute window. VI. Major I Special Events During Q4-2015, there were multiple Special Events that were associated with music, which collectively may have had an impact on the number of noise complaints. This included several roof- top events associated with Art Basel and with New Year's Eve. In addition, there were also seven (7) noise exemptions granted for construction activity due to engineering necessity. VII. Special Master Appeal Hearings In instances where a noise violation is issued, cases may be appealed before a Special Master as prescribed in Florida Statute 162 and Miami Beach Code of Ordinances Section 30. Attachment C reflects the disposition or the status of noise-related violations before the Special Master for cases during Q4-2015. During this period, there were 24 noise-related cases, 16 which have been scheduled but have not yet been heard. Below is the disposition of the remaining eight cases: • Three cases were adjudicated guilty; • Two were dismissed for failing to meet the "clear and convincing" standard of evidence; • One was reduced to a Written Warning; and • Two were removed from the docket and resolved through Agreed Orders. Code Administration continues to identify areas of improvement, one of which is ensuring that all collected evidence presented at Special Master hearings is handled in a professional manner and that the presented evidence is clear and convincing. VIII. Conclusion Noise continues to be one of the top quality of life issues addressed by Code. Whether noise is the byproduct of a celebratory process, special events or other phenomena, Code continues to enforce noise regulations in a consistent and equitable manner. 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