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PSA with Alliedbarton Security Services LLC , 015-aqoao PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF MIAMI BEACH AND ALLIEDBARTON SECURITY SERVICES, LLC. FOR SECURITY OFFICER SERVICES PURSUANT TO RFP 2015-013-YG T is Professional Services Agreement ("Agreement") is entered into this 5 day of k L , 2016 ("Effective Date"), between the CITY OF.MIAMI BEACH, FLORIDA, a municipal corporation organized and existing under the laws of the State of Florida, having its principal offices at 1700 Convention Center Drive, Miami Beach, Florida, 33139 ("City"), and ALLIEDBARTON SECURITY SERVICES LLC, a Delaware limited liability company, authorized to do business in Florida, whose address is 7300 Corporate Center Drive, Suite 401, Miami, Florida 33126 ("Contractor"). SECTION 1 DEFINITIONS Agreement: This Agreement between the City and Contractor, including the Proposal Documents as defined herein, and any exhibits and amendments to this Agreement.. City Manager: The chief administrative officer of the City. Contract Administrator: The Contract Administrator for the City shall be the City's Emergency Management Department Director. Contractor: For the purposes of this Agreement, Contractor shall be deemed to be an independent contractor, and not an agent or employee of the City. Services: All services, work and actions by the Contractor performed or undertaken pursuant to the Agreement. Fee: Amount paid to the Contractor as compensation for Services. Proposal Documents: Proposal Documents shall mean City of Miami Beach Request for Proposals No. 2015-013-YG for Security Officer Services, together with all amendments thereto, issued by the City in contemplation of this Agreement(the "RFP"), and the Contractor's proposal in response thereto (the "Proposal"), all of which are hereby adopted by referenced and incorporate herein as if fully set forth in this Agreement. Accordingly, Contractor agrees to abide by and be bound by any and all of the Proposal Documents; provided, however, that in the event of an express conflict between the Proposal Documents and this Agreement, the following order of precedent shall prevail: (i) this Agreement; (ii)the RFP; and (iii) the Contractor's Proposal in response to the RFP. 1 Risk Manager: The Risk Manager of the City, with offices at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida 33139: telephone number (305) 673-7000, Ext. 6435: and fax number(305) 673-7023. SECTION 2 SCOPE OF SERVICES (SERVICES) 2.1 In consideration of the rates, consistent with its Proposal, to be paid to Contractor by the City, Contractor shall provide the work and services described in Appendix C and D, "Minimum Requirements & Specifications" and "Special Conditions" respectively, of the RFP (RFP No. 2015-013-YG), as requested and/or assigned by the City's Contract Administrator (the "Services"). 2.2 Contractor's Services, and any deliverables incident thereto, shall be completed in accordance with the specifications of each request and/or assignment from the Contract Administrator and this Agreement. 2.3 Non-displacement of Qualified Workers. Contractor shall offer a right of first refusal of employment to those service employees that are employed under the predecessor contract ("Predecessor Employees"), and whose employment will end as a result of the award of this Agreement. Any question concerning an employee's qualifications shall be decided based upon the individual's education, employment history, with particular emphasis on the Predecessor Employee's experience under the predecessor contract, and employment screening processes. Contractor is not required to offer employment to any Predecessor Employee who: (1) will be retained by the predecessor contractor; or (2) who the Contractor reasonably believes, based on the particular Predecessor Employee's past P erformance or employment screening, that said Predecessor Employee has failed to perform suitably on the job. In the event that the Contractor employs fewer service employees than the predecessor contractor employed in connection with performance of the Services, the Contractor need not offer employment under this Agreement to all Predecessor Employees under the predecessor contract, and instead may offer employment only to the number of qualified Predecessor Employees who Contractor reasonable believes will be necessary to meet its anticipated staffing needs under this Agreement. However, where Contractor does not initially offer employment to all of the Predecessor Employees, Contractor's obligation to offer a right of first refusal of employment shall continue for 90 days after the Contractor's first date of performance under this Agreement. Within one hundred twenty (120) days from the Contractor's first date of performance under this Agreement, the Contractor shall furnish to the City's Contract Administrator a certified list of the names of all Predecessor Employees working under this Agreement at the time the list is submitted. 2 SECTION 3 TERM The term of this Agreement (Term) shall commence on April 1, 2016 and shall have an initial Term of two (2) years, with three (3) one (1) year renewal options, to be exercised at the City Manager's sole option and discretion (collectively the "Term"), by providing Contractor with written notice of same no Tess than thirty (30) days prior to the expiration of the initial Term. In the event that the Agreement is held over beyond the Term, it shall only be from a month to month basis only and shall not constitute an implied renewal of the Agreement. Said month to month extension shall be upon the same terms of the Agreement and at the same compensation payment provided herein, and shall not exceed six months. SECTION 4 FEE 4.1 In consideration of the Services to be provided, Contractor shall be compensated as reflected on Tab 5 (Cost Proposal) of the Contractor's Proposal (the "Fee"). The Fee shall be fixed during the Term, including any renewal options, which may be exercised, if at all, at the City Manager's sole option and discretion. 4.2 COST ESCALATION/CONTRACTOR TERMINATION RIGHT: Notwithstanding the foregoing paragraph, the Fee may be subject to a cost escalation if labor costs increase as a direct result of an unforeseen governmental mandate, such as increases in payroll taxes, healthcare mandates, living wage increases and other similar labor related governmental mandates ("Cost Escalation"). In such a case, Contractor shall notify the City, in writing, of its request for a Cost Escalation and the City shall consider such a request. The City Manager and Contractor shall negotiate, in good faith, an equitable increase in the Fee, subject to funding availability. If the parties cannot reach an agreement within thirty (30) days, Contractor may terminate the Agreement, upon providing the City with a minimum of one hundred eighty (180) days advance written notice. 4.3 Contractor shall invoice the City on a monthly basis for the prior month for which services have been rendered. 4.4 INVOICING Upon receipt of an acceptable and approved invoice, payment(s) shall be made within thirty (30) days for that portion (or those portions) of the Services satisfactorily rendered (and referenced in the particular invoice). Invoices shall include a detailed description of the Services (or portions thereof) provided, and shall be submitted to the City at the following address: Emergency Management Department City of Miami Beach 2310 Pine Tree Drive, 3rd Floor Miami Beach, FL. 33140 Attn: Charles Tear, Emergency Management Director Phone: 305-673-7736 E-mail: CharlesTearmiamibeachfl.aov 3 SECTION 5 TERMINATION 5.1 TERMINATION FOR CAUSE If the Contractor shall fail to fulfill in a timely manner, or otherwise violates, any of the covenants, agreements, or stipulations material to this Agreement, the City, through its City Manager, shall thereupon have the right to terminate this Agreement for cause. Prior to exercising its option to terminate for cause, the City shall notify the Contractor of its violation of the particular term(s) of this Agreement, and shall grant Contractor ten (10) days to cure such default. If such default remains uncured after ten (10) days, the City may terminate this Agreement without further notice to Contractor. Upon termination, the City shall be fully discharged from any and all liabilities, duties, and terms arising out of, or by virtue of, this Agreement. Notwithstanding the above, the Contractor shall not be relieved of liability to the City for damages sustained by the City by any breach of the Agreement by the Contractor. The City, at its sole option and discretion, shall be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against Contractor. The City shall be entitled to recover all costs of such actions, including reasonable attorneys'fees. 5.2 TERMINATION FOR CONVENIENCE OF THE CITY THE CITY MAY ALSO, THROUGH ITS CITY MANAGER, AND FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THE AGREEMENT AT ANY TIME DURING THE TERM BY GIVING WRITTEN NOTICE TO CONTRACTOR OF SUCH TERMINATION; WHICH SHALL BECOME EFFECTIVE WITHIN THIRTY (30) DAYS FOLLOWING RECEIPT BY THE CONTRACTOR OF SUCH NOTICE. IF THE AGREEMENT IS TERMINATED FOR CONVENIENCE BY THE CITY, CONTRACTOR SHALL BE PAID FOR ANY SERVICES SATISFACTORILY PERFORMED UP TO THE DATE OF TERMINATION; FOLLOWING WHICH THE CITY SHALL BE DISCHARGED FROM ANY AND ALL LIABILITIES, DUTIES, AND TERMS ARISING OUT OF, OR BY VIRTUE OF, THIS AGREEMENT. 5.3 TERMINATION FOR INSOLVENCY The City also reserves the right to terminate the Agreement in the event the Contractor is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. In such event, the right and obligations for the parties shall be the same as provided for in Section 5.2. SECTION 6 INDEMNIFICATION AND INSURANCE REQUIREMENTS 6.1 INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees, agents, and contractors, from and against any and all actions (whether at law or in equity), claims, liabilities, losses, and expenses, including, but not limited to, attorneys' fees and costs, for personal, economic or bodily injury, wrongful death, loss of or damage to 4 property, which may arise or be alleged to have arisen from the negligent acts, errors, omissions or other wrongful conduct of the Contractor, its officers, employees, agents, contractors, or any other person or entity acting under Contractor's control or supervision, in connection with, related to, or as a result of the Contractor's performance of the Services pursuant to this Agreement. To that extent, the Contractor shall pay all such claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all such costs, judgments, and attorney's fees which may issue from any lawsuit arising from such claims and losses, and shall pay all costs and attorneys' fees expended by the City in the defense of such claims and losses, including appeals. The parties agree that one percent (1%) of the total compensation to Contractor for performance of the Services under this Agreement is the specific consideration from the City to the Contractor for the Contractor's indemnity agreement. The provisions of this Section 6.1 and of this indemnification shall survive termination or expiration of this Agreement. 6.2 INSURANCE REQUIREMENTS: The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D. Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10% of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The company must be rated no less than "B+" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days advance notice to the certificate holder. 5 CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this Agreement. 6.3 PERFORMANCE BOND: The Contractor shall duly execute and deliver to the City a Performance and Payment Bond in the penal sum equal to 100% of the Contractor's Fee, for the payment of which Contractor shall bind itself for the faithful performance of the terms and conditions of this Agreement. The Performance and Payment Bond form supplied by the City shall be the only acceptable form for these bonds, unless otherwise approved by the City's Chief Financial Officer, in his or her sole discretion. No other form will be accepted. The completed form shall be delivered to the City within 15 calendar days from the Effective Date. Contractor shall be required to maintain said Performance and Payment Bond in full force and effect throughout the Term of this Agreement. Contractor shall have an affirmative duty to notify the City Manager or the City's Contract Administrator, in writing, in the event said Performance and Payment Bond lapses or otherwise expires. Contractor's failure to deliver the payment and performance bond within this specified time, including granted written extensions, if any, shall constitute a default under this Agreement. The following specifications shall apply to any bond provided: All bonds shall be written through surety insurers authorized to do business in the State of Florida as surety, with the following qualifications as to management and financial strength according to the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey: Bond Amount Best Rating 500,001 to 1,500,000 B V 1,500,001 to 2,500,000 A VI 2,500,001 to 5,000,000 A VII 5,000,001 to 10,000,000 A VIII Over 10,000,000 A IX On contract amounts of $500,000 or less, the bond provisions of Section 287.0935, Florida Statutes (2007) shall be in effect and surety companies not otherwise qualifying with this paragraph may optionally qualify by: 1. The surety company is licensed to do business in the State of Florida; 2. The surety company holds a certificate of authority authorizing it to write surety bonds in this state; 3. Providing evidence that the surety has twice the minimum surplus and capital required by the Florida Insurance Code at the time the solicitation is issued; 4. Certifying that the surety is otherwise in compliance with the Florida Insurance Code; and 6 5. Providing a copy of the currently valid Certificate of Authority issued by the United States Department of the Treasury under SS. 31 USC 9304-9308. Surety insurers shall be listed in the latest Circular 570 of the U.S. Department of the Treasury entitled "Surety Companies Acceptable on Federal Bonds", published annually. The bond amount shall not exceed the underwriting limitations as shown in this circular. For contracts in excess of 500,000 the provisions of Section B will be adhered to plus the company must have been listed for at least three consecutive years, or holding a valid Certificate of Authority of at least 1.5 million dollars and on the Treasury List. Surety Bonds guaranteed through U.S. Government Small Business Administration or Contractors Training and Development Inc. will also be acceptable. In lieu of a bond, an irrevocable letter of credit or a cash bond in the form of a certified cashier's check made out to the City of Miami Beach will be acceptable. All interest will accrue to the City of Miami Beach during the life of this contract and/or as long as the funds are being held by the City. The attorney-in-fact or other officer who signs a contract bond for a surety company must file with such bond a certified copy of power of attorney authorizing the officer to do so. The contract bond must be counter signed by the surety's resident Florida agent. SECTION 7 LITIGATION JURISDICTIONNENUE/JURY TRIAL WAIVER This Agreement shall be construed in accordance with the laws of the State of Florida. This Agreement shall be enforceable in Miami-Dade County, Florida, and if legal action is necessary by either party with respect to the enforcement of any or all of the terms or conditions herein, exclusive venue for the enforcement of same shall lie in Miami-Dade County, Florida. By entering into this Agreement, Contractor and the City expressly waive any rights either party may have to a trial by jury of any civil litigation related to or arising out of this Agreement. SECTION 8 LIMITATION OF CITY'S LIABILITY The City desires to enter into this Agreement only if in so doing the City can place a limit on the City's liability for any cause of action, for money damages due to an alleged breach by the City of this Agreement, so that its liability for any such breach never exceeds the sum of $10,000. Contractor hereby expresses its willingness to enter into this Agreement with Contractor's recovery from the City for any damage action for breach of contract to be limited to a maximum amount of$10,000. Accordingly, and notwithstanding any other term or condition of this Agreement, Contractor hereby agrees that the City shall not be liable to the Contractor for damages in an amount in excess of $10,000 for any action or claim for breach of contract arising out of the performance or non-performance of any obligations imposed upon the City by this Agreement. 7 Nothing contained in this section or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability, as set forth in Section 768.28, Florida Statutes. SECTION 9 [INTENTIONALLY DELETED] SECTION 10 GENERAL PROVISIONS 10.1 AUDIT AND INSPECTIONS Upon reasonable verbal or written notice to Contractor, and at any time during normal business hours (i.e. 9AM — 5PM, Monday through Fridays, excluding nationally recognized holidays), and as often as the City Manager may, in his/her reasonable discretion and judgment, deem necessary, there shall be made available to the City Manager, and/or such representatives as the City Manager may deem to act on the City's behalf, to audit, examine, and/ or inspect, any and all other documents and/or records relating to all matters covered by this Agreement. Contractor shall maintain any and all such records at its place of business at the address set forth in the "Notices" section of this Agreement. City is responsible for any cost of audit unless the audit identifies overcharges that are greater than 5% of the total amount of the contract, in such event Contractor shall reimburse the City for those overcharges plus the cost of the audit. 10.2 [INTENTIONALLY DELETETD] 10.3 ASSIGNMENT, TRANSFER OR SUBCONSULTING Contractor shall not subcontract, assign, or transfer all or any portion of any work and/or service under this Agreement without the prior written consent of the City Manager, which consent, if given at all, shall be in the Manager's sole judgment and discretion. Neither this Agreement, nor any term or provision hereof, or right hereunder, shall be assignable unless as approved pursuant to this Section, and any attempt to make such assignment (unless approved) shall be void. 10.3.1 Contractor may subcontract to qualified security guards/firms, with the prior written approval by the City, when requested to provide additional guards for special/major events or on an "as needed" basis. Should the Contractor provide security guards employed by a sub-contractor, the Contractor will be required to provide a Labor and Materials (Payment Bond), in the amount of $100,000. The Contractor will also provide an Employee Dishonesty Bond in the amount of $25,000. Additionally, the City reserves the right to deduct payment(s) in an amount specified in the bid/contract documents for either non-qualified security guard, and/or for unsatisfactory performance in accordance with the specified terms and Conditions of the RFP. 10.4 PUBLIC ENTITY CRIMES Prior to commencement of the Services, the Contractor shall file a State of Florida Form PUR 7068, Sworn Statement under Section 287.133(3)(a) Florida Statute on Public Entity Crimes with the City's Procurement Division. 8 10.5 EQUAL EMPLOYMENT OPPORTUNITY In connection with the performance of the Services, the Contractor shall not discriminate against any employee or applicant for employment because of race, color, national origin, religion, sex, intersexuality, gender identity, sexual orientation, disability, marital and familial status, or age. 10.6 CONFLICT OF INTEREST The Contractor herein agrees to adhere to and be governed by all applicable Miami-Dade County Conflict of Interest Ordinances and Ethics provisions, as set forth in the Miami-Dade County Code, and as may be amended from time to time; and by the City of Miami Beach Charter and Code (as some may be amended from time to time); both of which are incorporated by reference herein as if fully set forth herein. The Contractor covenants that it presently has no interest and shall not acquire any interest, directly or indirectly, which could conflict in any manner or degree with the performance of the Services. The Contractor further covenants that in the performance of this Agreement, Contractor shall not knowingly employ any person having such interest. No member of or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. 10.7. CONTRACTOR'S COMPLIANCE WITH FLORIDA PUBLIC RECORDS LAW Pursuant to Section 119.0701 of the Florida Statutes, if the Contractor meets the definition of "Contractor" as defined in Section 119.0701(1)(a), the Contractor shall: a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the service; b) Provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; and d) Meet all requirements for retaining public records and transfer to the City, at no City cost, all public records created, received, maintained and/or directly related to the performance of this Agreement that are in possession of the Contractor upon termination of this Agreement. Upon termination of this Agreement, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the City in a format that is compatible with the information technology systems of the City. For purposes of this Article, the term "public records" shall mean all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business of the City. 9 Contractor's failure to comply with the public records disclosure requirement set forth in Section 119.0701 of the Florida Statutes shall be a breach of this Agreement. In the event the Contractor does not comply with the public records disclosure requirement set forth in Section 119.0701 of the Florida Statutes, the City may, at the City's sole discretion, avail itself of the remedies set forth under this Agreement and available at law. 10.8. LIVING WAGE REQUIREMENT. Pursuant to Sections 2-407 thru 2-410 of the Miami Beach City Code ("Living Wage Ordinance"), as same may be amended from time to time, Contractor shall be required to pay all employees who provide services pursuant to this Agreement, the hourly living wage rates listed below: • $11.62/hour with health benefits; or$13.31/hour without benefits. The living wage rate and health care benefits rate may, by Resolution of the City Commission, be indexed annually for inflation using the Consumer Price Index for all Urban Consumers (CPI-U) Miami/Ft. Lauderdale, issued by the U.S. Department of Labor's Bureau of Labor Statistics, in which case Contractor shall be required to pay its employees such adjusted Living Wage rate under this Agreement. Notwithstanding the preceding, no annual index shall exceed three percent (3%). The City may also, by resolution, elect not to index the living wage rate in any particular year, if it determines it would not be fiscally sound to implement same (in a particular year). Contractor's failure to comply with this provision shall be deemed a material breach under this Agreement, entitling the City to terminate this Agreement immediately, without further liability to the City, and/or may further subject Contractor to additional penalties and fines, as provided in the City's Living Wage Ordinance, as amended. SECTION 11 NOTICES All notices and communications in writing required or permitted hereunder, shall be delivered personally to the representatives of the Contractor and the City listed below or may be mailed by U.S. Certified Mail, return receipt requested, postage prepaid, or by a nationally recognized overnight delivery service. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONTRACTOR: AlliedBarton Security Services, LLC. 7300 Corp Center Drive, Suite 401 Miami, FL. 33126 Attn: Andrew Daniels, Primary Account Representative Phone: 305-262-7123 and/or 954-415-1367 E-mail: Andrew.daniels(c�alliedbarton.corn 10 f ' TO CITY: Emergency Management Department City of Miami Beach 2310 Pine Tree Drive, 3rd Floor Miami Beach, FL. 33140 Attn: Charles Tear, Emergency Management Director Phone: 305-673-7736 E-mail: CharlesTear(a�miamibeachfl.gov Notice may also be provided to any other address designated by the party to receive notice if such alternate address is provided via U.S. certified mail, return receipt requested, hand delivered, or by overnight delivery. In the event an alternate notice address is properly provided, notice shall be sent to such alternate address in addition to any other address which notice would otherwise be sent, unless other delivery instruction as specifically provided for by the party entitled to notice. Notice shall be deemed given on the day on which personally served, or the day of receipt by either U.S. certified mail or overnight delivery. SECTION 12 MISCELLANEOUS PROVISIONS 12.1 CHANGES AND ADDITIONS This Agreement cannot be modified or amended without the express written consent of the parties. No modification, amendment, or alteration of the terms or conditions contained herein shall be effective unless contained in a written document executed with the same formality and of equal dignity herewith. 12.2 SEVERABILITY If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall not be affected and every other term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law. 12.3 ENTIRETY OF AGREEMENT The City and Contractor agree that this document, inclusive of the RFP, any addenda to the RFP, and the Contractor's proposal, as well as any exhibits and amendments to the documents referenced, is the entire Agreement between the parties. This Agreement supersedes all negotiations, correspondence, conversations, agreements or understandings applicable to the matters contained herein, and there are no commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in the referenced documents. Title and paragraph headings are for convenient reference and are not intended to confer any rights or obligations upon the parties to this Agreement. THE REST OF THIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY 11 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their appropriate officials, as of the date first entered above. FOR CITY: CITY OF MIAMI BEACH, FLORIDA ATTEST: By: I . .,> Ra -el . Granado, City Clerr,�.•�`""�1%441'Philip %vi Mayor ?.0\Date: i I ,/ i,' ri i `�� :1NCORP ORATED: ..7 C i1 - FOR CONTRACTOR: \ '4 L zp TON SECURITY SERVICES LLC ATTEST: t , ,, # -• Security Holdings LLC, its Manager J I By. / ler 10 04 Cog a0,1—LC,e v.6 AV'olru lonst'I V? )14'Dies b tUticrod Print Name/Title c/.v7.Q_ - Print Name/Title Date: j1LW(Ah1 05,. a0117 APPROVED AS TO FORM & LANGUAGE F EXECUTION Q.,i, ii 6,, ....,,... City Attorney 4 ]r Date 12 • ATTACHMEN-T A • RESOLUTIONV'COMMISSION.-ITEMS AND-COMMISSION :.= MEMORANDUM- .y `_ r • _ s 2,r r Zr >. . '. !j• ,_'•,.. '-;,.j;'..'''. _.!.;.', • . . ..,t'...".-; ,.,..•-.-:. ',':. , . :.. , •,.';'''':-..''',',:,-:,'_::':'-',,''''''''1,:','I.r.::,::•':':',..:.:-.:.'..."-.. ro • • , ' by^ ' l - !_ _ RESOLUTION NO. 2015-29020 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE FINANCE AND CITYWIDE PROJECTS COMMITTEE TO ISSUE REQUEST FOR PROPOSALS (RFP) NO. 2015-013-YG FOR SECURITY OFFICER SERVICES. WHEREAS, on February 11, 2015, the City Commission of Miami Beach, Florida, referred to the Finance and Citywide Projects Committee (the "Committee") for discussion Request for Proposals 2015-013-YG for Security Officer Services (the RFP); and WHEREAS, at its March 2, 2015 meeting, the Committee considered the RFP; and WHEREAS, the Committee directed staff reconvene the working group responsible for the development of the RFP specifications to complete an analysis of the recommended revisions to the RFP provided by members of the public who spoke on the RFP, and provide the Committee with feedback on which recommendations were acceptable to the working group and which were not; and WHEREAS, the working group convened on March 10, 2015 to complete the analysis directed by the Committee; and WHEREAS, the analysis and feedback provided by the working group was presented before the Committee at its meeting of April 8, 2015; and WHEREAS, the Committee discussed the updated draft of the RFP and directed staff to revise the minimum requirements for the Security Officer Level I by adding a minimum one (1) year of experience as a licensed security officer; and WHEREAS, in an effort to differentiate between the Security Officer Level I and Level II position, staff has modified the minimum requirements for the Security Officer Level II position, by increasing the minimum experience from one (1) year to two (2)years; and WHEREAS, the Committee recommended releasing the revised RFP. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the Finance and Citywide Projects Committee to issue Request for Proposal (RFP) No. 2015-013-YG for Security Officer Services. PASSED AND ADOPTED this 6 day of nlQ 2015. ATTEST: ��...w..alivyt _- 01 B fi� It ,c /5 �Q�. .. 7 ,,, . .. .'''' R.:'ael E c ranad b, Ci le k• . i e d — ,r�� %ayor APPROVED AS TO '4'""``� •, / FORM &LANGUAGE T:IAGENDA12015\May 61PROCUREMEN P 201 .:� aZ�i?piTT,i• R. 1 '�/RESO.doc �• FO E {ION %. �,, . _ er �s i ►h'�,� •...........••�•�� City Attorney Date 4411 �ri 26 ''n ., .N�"``. COMMISSION ITEM SUMMARY Condensed Title: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE FINANCE AND CITYWIDE PROJECTS COMMITTEE TO ISSUE REQUEST FOR PROPOSAL (RFP) NO. 2015-013-YG FOR SECURITY OFFICER SERVICES. Key Intended Outcome Supported: Reform Policing Culture With Customer Service Emphasis Supporting Data(Surveys, Environmental Scan, etc.): N/A Item Summary/Recommendation: The City of Miami Beach requires security guard services to augment law enforcement efforts City-wide and during special events. As a result, the Administration is seeking approval to issue the aforementioned RFP to seek proposals from qualified firms to provide security officer services to the City. At its February 11, 2015 meeting, the City Commission referred a discussion on RFP 2015-013-WG, for Security Officer Services, to the Finance and City-Wide Projects Committee(the "Committee"). At its March 2, 2015 meeting, the Committee considered the RFP as well as recommended revisions to the RFP provided Mr. David Custin a lobbyist of G4S Secure Solutions (USA), one (1) of the potential proposers to the RFP. The Committee directed staff reconvene the working group responsible for the development to the RFP • specifications to complete an analysis of the recommended revisions to the RFP provided Mr. Custin; and, provide the Committee with feedback on which recommendations were acceptable to the working group and which were not. On March 10, 2015, the working group reconvened to complete the analysis directed by the Committee. The analysis and feedback provided by the working group is shown in the attached copy of the Committee Memorandum, dated April 8, 2015. At its April 8, 2015 meeting, the Committee directed staff to revise the minimum requirements for the Security Officer Level I by adding a minimum one (1) year of experience as a licensed security officer. Staff made this change. Furthermore, in effort to differentiate between the Security Officer Level I and Level II position, Staff has modified the minimum requirements for the Security Officer Level II position by increasing the minimum experience from one (1) year to two (2) years. The successful proposer(s)will be responsible for providing security officer services in an effort to create a visible presence of security personnel within the City of Miami Beach, to improve the perception of public safety, provide assistance and information to citizens and visitors, provide assistance to law enforcement through deterrence, observance and reporting of suspected criminal activity, address issues associated with the homeless, safeguard citizens, visitors and employees, and property of the City of Miami Beach. Staffing levels shall have the capability to expand and contract to meet the staffing needs of the City for routine and special events. CITY MANAGER'S RECOMMENDATION Administration recommends that the Mayor and City Commission of the City of Miami Beach, Florida authorize the issuance of RFP 2015-013-WG for Security Officer Services. Advisory Board Recommendation: N/A Financial Information: Source of Amount Account Funds: 1 N/A Total Financial Impact Summary: The annual cost associated with the acquisition of Security Officer Services is subject to funds availability approved through the City's budgeting process. City Clerk's Office Legislative Tracking: Alex Denis, Director Ext#6641 Sign-Offs: lie•aliment ►,irector Assista c i� ;,•na•er City M eager A• � DJO E �. II� T:\AGr DA\2015\May\PROCUREMENT\RFP 2015-013-YG Security Officer Services-ISSUANCE SUMMARY.d c AGENDA ITEM R7 F mar MIAMIBEACH DATE MIAMIBEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachR.gov COMMISSION MEMORANDUM TO: Mayor Philip Levine and Members of t le City Corn i ission FROM: Jimmy L. Morales, City Manager DATE: May 6, 2015 1 SUBJECT: A RESOLUTION OF THE MAYOR A y3 CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPT G THE RECOMMENDATION OF THE FINANCE AND CITYWIDE PROJECTS COMMITTEE TO ISSUE REQUEST FOR PROPOSAL(RFP)NO. 2015-013-YG FOR SECURITY OFFICER SERVICES. ADMINISTRATION RECOMMENDATION Authorize the issuance of the RFP. BACKGROUND The City of Miami Beach requires security guard services to augment law enforcement efforts City-wide and during special events. As a result, the Administration is seeking approval to issue the aforementioned RFP to seek proposals from qualified firms to provide security officer services to the City. At its February 11, 2015 meeting, the City Commission referred a discussion on RFP 2015-013-WG, for Security Officer Services, to the Finance and City-Wide Projects Committee (the "Committee"). At its March 2, 2015 meeting, the Committee considered the RFP as well as recommended revisions to the RFP provided Mr. David Custin a lobbyist of G4S Secure Solutions (USA), one (1) of the potential proposers to the RFP. The Committee directed staff reconvene the working group responsible for the development to the RFP specifications to complete an analysis of the recommended revisions to the RFP provided Mr. Custin; and, provide the Committee with feedback on which recommendations were acceptable to the working group and which were not. On March 10, 2015, the working group reconvened to complete the analysis directed by the Committee. Representatives from the following City departments were present: Police, Emergency Management, Parking, Parks, Procurement. The analysis and feedback provided by the working group is shown in the attached copy of the Committee Memorandum, dated April 8, 2015. At its April 8, 2015 meeting, the Committee discussed the updated draft of the RFP. The Committee directed staff to revise the minimum requirements for the Security Officer Level I by adding a minimum one (1) year of experience as a licensed security officer. Staff made this change. Furthermore, in effort to differentiate between the Security Officer Level I and Level II position, Staff has modified the minimum requirements for the Security Officer Level II position by increasing the minimum experience from one (1) year to two (2)years. City Commission Memorandum—RFP for Security Officer Services May 6, 2015 Page 2 of 2 SCOPE OF SERVICES The successful proposer(s) will be responsible for providing security officer services in an effort to create a visible, presence of security personnel within the City of Miami Beach, to improve the perception of public safety, provide assistance and information to citizens and visitors, provide assistance to law enforcement through deterrence, observance and reporting of suspected criminal activity, address issues associated with the homeless, safeguard citizens, visitors and employees, and property of the City of Miami Beach. Staffing levels shall have the capability to expand and contract to meet the staffing needs of the City for routine and special events. OTHER RFP REQUIREMENTS • MINIMUM QUALIFICATIONS. Please Reference, Appendix C, RFP 2015-013- YG for Security Officer Services (attached). • SUBMITTAL REQUIREMENTS. Please Reference Section 0300, RFP 2015- 013-YG for Security Officer Services (attached). • CRITERIA FOR EVALUATION. Please Reference Section 0400, RFP 2015- 013-YG for Security Officer Services (attached). CONCLUSION The Administration recommends that the Mayor and Commission accept the recommendation of the Finance and Citywide Projects Committee to issue Request for Proposal (RFP) No. 2015-013-YG for Security Officer Services. ATTACHMENTS RFP 2015-013-YG for Security Officer Services. JLM / MT/CT/AD TA AGENDA12015\May\PROCUREMENT\RFP 2015-013-YG Security Officer Services-ISSUANCE MEMO.doc Page 2 of 2 Woo immitum■aramownwomnommr IAMI B A City of Miami Beach, 1755 Meridian Avenue,3'Floor,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 ' January 7, 2016 TO: Allied Barton Security Services, LLC taylor.mcdonald@alliedbarton.com G4S Secure Solutions USA Inc. Eduardo.Yerona,usa.g4s.com Kent Security Services, Inc. stygielski(a kentservices.com 50 State Security Service, Inc. John a(�,50state.com Security Alliance, LLC Billm(c�securitvaliianceoroup.com Responsible Security, Inc. responsible sec(a�yahoo.com US Security George.Paz(c�ussecurity.biz ABM Security Services kentjurney@abm.com Andrews International, LLC dcpacte�a andrewsinternational.com Cambridge Security Services Corp, mlopez aC�cambridgesecuritvservices.com RE: REQUEST FOR PROPOSAL(RFP)NO.2015-013-YG FOR SECURITY OFFICER SERVICES This letter shall serve as notification that the City Manager will recommend to the Mayor and City Commission (the"Commission")at its January 13,2016, meeting, that the Commission award contracts to the three(3) • highest proposers: Allied Barton Security Services, LLC; Kent Security Services, Inc. and G4S Secure Solutions USA Inc.,for Security Officer Services,and further authorizing the Mayor and City Clerk to execute agreements with the awarded firms. The City will allow a bid protest to be submitted by 5 p.m.,on January 8,2016. Any protest shall state the particular grounds on which it is based and shall include all pertinent documents and evidence.Protests not timely filed shall be barred. Any basis or ground for a protest not set forth in the letter of protest shall be deemed waived. If the protest is not resolved by mutual agreement,the City Manager and the City Attorney,or their respective designees, shall promptly issue a decision in writing.The decision shall specifically state the reasons for the action taken and inform the protestor of his or her right to challenge the decision.The parties to the protest shall be bound by the determination of the City Manager and the City Attorney. The City may request reasonable reimbursement for expenses incurred in processing any protest, which expenses shall include, but not be limited to, staff time, legal fees and any other related expense. Should you have any questions or need additional information, please address said inquiries in writing to William Garviso, e-mail: williamoarviso(a miamibeachfl.gov,with a copy to the City Clerk's Office. T iVk ou, /►1. Denis Director Pro:urement Department c: Rafael Granado, City Clerk We are committed to providing excellent public service and safety to all who live, work, and play in our vibrant, tropical, historic community. 6_-_--1 MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov COMMISSION MEMORANDUM TO: Mayor Philip Levine and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: January 13, 2016 SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF PROPOSALS RECEIVED, PURSUANT TO REQUEST FOR PROPOSALS NO. 2015-013-YG (THE RFP), FOR SECURITY OFFICER SERVICES, AND AUTHORIZING AWARD OF CONTRACTS TO: KENT SECURITY SERVICES, INC.; ALLIED BARTON SECURITY SERVICES, LLC AND G4S SECURE SOLUTIONS (USA) INC., AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AGREEMENTS WITH THE RECOMMENDED FIRMS. ADMINISTRATION RECOMMENDATION Adopt the resolution. FUNDING The annual cost associated with the security officer services is subject to the funds availability approved through the City's budgeting process. BACKGROUND The Administration issued RFP 2015-013-YG to seek proposals from qualified firms to provide security officer services for the City of Miami Beach. RFP PROCESS The RFP was released on May 8, 2015. A pre-proposal conference to provide information to the proposers submitting a response was held on May 26, 2015. On July 29, 2015, the City received proposals from the following firms: 50 State Security Service, Inc. ABM Security Services Allied Barton Security Services, LLC Andrews International, LLC Cambridge Security Services Corporation G4S Secure Solutions (USA) Inc. Kent Security Services, Inc. Responsible Security, Inc. Security Alliance, LLC US Alliance Management d/b/a US Security The following firms were deemed non-responsive for failure to meet the requirements of the RFP: ABM Security Services, Andrews International, LLC, Cambridge Security Services Corporations, Responsible Security, Inc., and US Alliance Management d/b/a US Security. Commission Memorandum—RFP 2015-013-YG Security Officer Services January 13, 2016 Page 2 On July 15, 2015, the City Manager appointed, via letter to Commission (LTC) No. 287-2015, an Evaluation Committee(the Committee), consisting of the following individuals: • David Berger, Resident and Member of the Parks and Recreational Facilities Board • Tony Gil, Sergeant, Department of Police, City of Miami Beach • Adrian Morales, Senior Administrative Manager, Department of Public Works, City of Miami Beach • Maria Ruiz, Director, Department of Housing &Community Services, City of Miami Beach • Elizabeth Valera, Deputy Director, Department of Parks & Recreation, City of Miami Beach • Claire Warren, Resident and Member of the Police/Citizens Relations Committee The following Alternates were also appointed: • Nelson Gonzalez, Resident and Member of the Police/Citizens Relations Committee • Anthony Kaniewski, Director, Property Management Division, Department of Public Works, City of Miami Beach • Alexander Torres, Sergeant, Department of Police, City of Miami Beach Mr. Berger and Ms. Warren were unable to participate. The Committee convened on September 21, 2015, to consider the proposals received. The Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government in the Sunshine Law. The Committee was also provided general information on the scope of services, references, and a copy of each proposal. The Committee was instructed to score and rank the proposal pursuant to the evaluation criteria established in the RFP. Evaluation Criteria Total Points Proposer Experience and Qualifications, including Financial Capability 35 Scope of Services Proposed 20 Approach and Methodology 20 Cost Proposal 25 The RFP also stipulated that additional points would be applied, if applicable pursuant to the City's Veteran's Preference Ordinance. However, none of the proposers were eligible for the veteran's preference. After proposer's presentations and interviews, the Committee discussed the proposers' qualification, experience, and competence, and further scored the proposers in accordance with the qualitative criteria established in the RFP (experience & qualifications, scope of services, and approach/methodology). As stipulated in the RFP, cost proposal scores (indicated below) were added to the qualitative scores established by the committee members. The final rankings are as follows: N L !cu c c -6 c m c coo � c LOW RFP 2015-013-YG SECURITY F2 L ¢ g c`c L N > AGGREGATE OFFICER SERVICES 2 w TOTALS RANK 85 4 94 5 82 4 90 2 15 4 50 State Security Services,Inc. ; Allied Barton Security Services, 95 1 98 2 93 1 88 4 8 2 LLC 95 1 98 2 89 2 89 3 8 2 G4S Secure Solutions USA Inc. ; 90 3 99 1 89 2 94 1 r 7 1 Kent Security Services, Inc. 75 5 95 4 75 5 75 5 19 5 Security Alliance LLC Commission Memorandum—RFP 2015-013-YG Security Officer Services January 13, 2016 Page 3 Proposer Cost Proposal Points 50 State Security Service,Inc. $2,285,230.00 24 Allied Barton Security Services $2,270,860.56 24 G4S Secure Solutions USA Inc. $2,333,841.10 24 Kent Security Services $2,268,211.71 24 Security Alliance LLC $2,241,212.00 25 In determining responsiveness and responsibility of the firm, the Department of Procurement Management verified compliance with the minimum requirements established in the RFP, financial capacity as contained in the Dun & Bradstreet Supplier Qualifier Report, and past performance through client references submitted by each proposer. CITY MANAGER'S DUE DILIGENCE After considering proposals and the results of the Evaluation Committee process, pursuant to RFP No. 2015-013-YG, for Security Officer Services, I recommend the award of contracts to the three (3) highest ranked proposers: Kent Security Services, Allied Barton Security Services and G4S Security Solutions. The three firms achieved very close scores during the Evaluation Committee's review of proposals and staff's consideration of costs. In fact, (with one exception) all first, second and third place rankings established by the Evaluation Committee were concentrated in only these three firms. The City currently uses the services of several security officer agencies to assure that needs for these services are met in a timely and cost-effective manner. Continuing to have a pool of vendors available for security guard services will allow the City to quickly respond to any need for these services that may arise. When the need for services arises for short term or small scale deployments, staff will assign the work to the firm deemed to be in the best interest of the City for the given situation. When the need for services arises for longer term or larger scale deployments, staff will seek proposals from the awarded firms, which will include (in addition to costs) their approach to the situation at hand and their ability to assign staff within the timelines required. Purchase Orders will be issued to those vendors providing the best proposal for any given specific need for services. CONCLUSION The Administration recommends that the Mayor and City Commission of the City of Miami Beach, Florida, approve the resolution accepting the recommendation of the City Manager, pertaining to the ranking of proposals received pursuant to Request for Proposal (RFP) No. 2015-013-YG, for Security Officer Services, to award contracts to: Kent Security Services, Inc., Allied Barton Security Services, LLC; and G4S Secure Solutions (USA) Inc.; and, further authorizing the Mayor and City Clerk to execute agreements with the recommended firms. JLM / MT/DJO/CT/AD/WG T:\AGENDA\2016\January\PROCUREMENT\RFP 2015-013-YG Security Officer Services-Memo(FINAL).doc MIAMIBEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov COMMISSION MEMORANDUM TO: Mayor Philip Levine and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: February 11, 2015 SUBJECT: REQUEST FOR APPROVAL TO AUTHORIZE THE ISSUANCE OF A REQUEST FOR PROPOSALS (RFP) FOR SECURITY OFFICER SERVICES. ADMINISTRATION RECOMMENDATION Authorize the issuance of the RFP. BACKGROUND The City of Miami Beach requires security guard services to augment law enforcement efforts City-wide and during special events. As a result, the Administration is seeking approval to issue the aforementioned RFP to seek proposals from qualified firms to provide security officer services to the City. SCOPE OF SERVICES The successful proposer(s) will be responsible for providing security officer services in an effort to create a visible presence of security personnel within the City of Miami Beach, to improve the perception of public safety, provide assistance and information to citizens and visitors, provide assistance to law enforcement through deterrence, observance and reporting of suspected criminal activity, address issues associated with the homeless, safeguard citizens, visitors and employees, and property of the City of Miami Beach. Staffing levels shall have the capability to expand and contract to meet the staffing needs of the City for routine and special events. OTHER RFP REQUIREMENTS • MINIMUM QUALIFICATIONS. Please Reference, Appendix C, RFP 2015-013- WG for Security Officer Services (attached). • SUBMITTAL REQUIREMENTS. Please Reference Section 0300, RFP 2015- 013-WG for Security Officer Services (attached). • CRITERIA FOR EVALUATION. Please Reference Section 0400, RFP 2015- 013-WG for Security Officer Services (attached). CONCLUSION The Administration recommends that the Mayor and Commission authorize the issuance of the RFP 2015-013-WG for Security Officer Services. • ATTACHMENTS RFP 2015-013-WG for Security Officer Services. JLM / MT/ CT/AD T:\AGENDA\20151February 15\Procurement\RFP Issuance for Security Officer Services-MEMO.doc • = ATTACHMENT B REQUEST FOR PORPOSAL (RFP) • t _AN D AD®ENDU MS :i •++ ., f -I =!F •' - .. 4 :t'. : - - ., _ rt ,.7 . -J -i t - • MIAMI BEACH City of Miami Beach, a,--vet"-,:r"car-a- %%cm 3acc7,Fccc 33.39_w•Nw.--fcrni_ecc:sr',.gcv PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4002 • ADDENDUM NO. 7 REQUEST FOR PROPOSALS NO. 2015-013-YG SECURITY OFFICER SERVICES JULY 22, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. DEADLINE FOR QUESTIONS & RECEIPT OF PROPOSALS. A number of questions have been received after the deadline for questions. The City will not respond to said questions. The deadline for receipt of proposals remains as follows: 3:00 p.m., July 29, 2015 Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. 2. CLARIFICATION. The Miami Dade County Living Wage Law does not apply to the City of Miami Beach. 3. CLARIFICATION. The response to Question 48, in Addendum 5, refers to the actual number of hours billed. The information contained in Exhibit C refers only to hours at the specific posts. 4. CLARIFICATION. Proposer rates are to be inclusive of any vehicles necessary for the successful proposer(s) to carry out the duties of the contract with regard to administrative duties, personnel transport and account management. Any vehicles specifically requested by the City will be billed in accordance with the Revised Cost Proposal Form included in Addendum 5 (Exhibit B). 5. REMINDER. Addendum 5, Exhibit B, contains a Revised Cost Proposal Form that shall be corn•leted and included in •ro•osal. FAILURE TO INCLUDE THIS REMISED COST PROPOSAL FORME IN PROPOSAL WILL DEEM PROPOSAL NON-RESPONSIVE Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov. Procurement Contact: Telephone: Email: Lourdes Rodriguez 305-673-7490, ext. 6652 Lourdes Rodriguez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. Sincerely, Alex Denis Procurement Director M I A A/ I B EAC M I AM BEAC H City of Miami 3eoch, 1700 Convention Center Drive,Miami Beach, Florida 33139, vo,vw miamibeachf!.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 6 REQUEST FOR PROPOSALS NO. 2015-013-YG SECURITY OFFICER SERVICES JULY 20, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. The Procurement Contact for this RFP has changed. Please see below, 2. The deadline for questions has passed. No further questions will be allowed. Several questions have been received that have been answered in prior Addenda or for which the City is unable to provide further details. Please review all prior Addenda. 3. The Exhibit C included in Addendum 5 was inadvertently incomplete. Please see revised Exhibit C included herein. 4. Rates are to be inclusive of vehicles. The need for any additional vehicles will be negotiated with the successful proposer. 5. Bonds. as stipulated in the RFP, are a requirement of the contract and are renewable on a yearly basis. 6. Further details on the Park Ranger program are not available at this time. The Administration anticipates this program beginning in the Fall of 2015. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at Rafae2Granado @rriiamibeachfl.gov. Procurement Contact: Telephone:n2: ima9l: Lourdes Rodriguez 305-673-7490, ext. 6652 LourdesRodriguez @miamibeac:hil.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. 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' City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov • DEPARTMENT OF PROCUREMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 4 REQUEST FOR PROPOSALS NO. 2015-013-YG SECURITY OFFICER SERVICES JULY 8, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Wednesday, July 22, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. A FORTHCOMING ADDENDUM WILL CONTAIN ANSWERS TO THE QUESTIONS RECEIVED. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfi.gov. Procurement Contact: Telephone: Email: Yusbel Gonzalez • 305-673-7000, ext. 6230 YusbelGonzalez @mianiibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. Silo .. Ale. 5enis P • urement Director • MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov DEPARTMENT OF PROCUREMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 3 REQUEST FOR PROPOSALS NO. 2015-013.-YG SECURITY OFFICER SERVICES JULY 1, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Tuesday, July 14, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. A FORTHCOMING ADDENDUM WILL CONTAIN ANSWERS TO THE QUESTIONS RECEIVED. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to. the City Clerk's Office at RafaeiGranado @miamibeachfl.gov. Procurement Contact Telephone: Email: Yusbel Gonzalez 305-673-7000, ext. 6230 YusbelGonzalez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. Sincer 1/ Alex ■-nis Procu em: t Director 1 M • City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov DEPARTMENT OF PROCUREMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 2 REQUEST FOR PROPOSALS NO. 2015-013-YG SECURITY OFFICER SERVICES • JUNE 24, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective • proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Monday, July 6, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic • or other delays for which the Proposer is solely responsible. A FORTHCOMING ADDENDUM WILL CONTAIN ANSWERS TO THE QUESTIONS RECEIVED. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaeiGranado @miamibeachfl.gov. Procurement Contact: Telephone: Email: Yusbel Gonzalez 305-673-7000, ext. 6230 YusbelGonzalez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. S � Al -enis P • urement Director • { 1 lI MAM1BEACH City of Miami Bath, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachFl.gov DEPARTMENT OF PROCUREMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 1 REQUEST FOR PROPOSALS NO. 2015-013-YG SECURITY OFFICER SERVICES MAY 13, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. PRE-PROPOSAL CONFERENCE DATE, TIME, AND LOCATION. The Pre-Proposal conference for this RFP was originally scheduled for Friday, May 22, 2015. However, due to the Memorial Day holiday weekend impact on traffic and additional activities as a result of, the Pre-Proposal conference has been re-scheduled as follows: Date: May 26, 2015 at 2:00 PM Location: City of Miami Beach City Hall -4th Floor City Manager's Large Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1- 888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 1142644 Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov. Procurement Contact: Telephone: Email: Yusbel Gonzalez 305-673-7000, ext. 6230 YusbelGonzalez@miamibeachfl.gov • Proposers are reminded to acknowledge receipt of this addendum as part of your RFQ submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. Sincerely, Imp 7•enis 'r•curement Director 1 REQUEST FOR PROPOSALS ( RFP SECURITY OFFICER SERVICES 2015-013-YG RFP ISSUANCE DATE: MAY 8, 2015 PROPOSALS DUE: JUNE 8, 2015 @ 3:00 PM ISSUED BY: YUSBEL GONZALEZ, CPPB CA . . AM BEACH YUSBEL GONZALEZ, SR. PROCUREMENT SPECIALIST PROCUREMENT DEPARTMENT 1700 Convention Center Drive, 3rd Floor, Miami Beach, FL 33139 305.673.7000 X 6230 I yusbelgonzalez @miamibeachfl.gov_ www.miamibeachfl.gov AAIAMIBEACH TABLE OF CONTENTS SOLICITATION SECTIONS: PAGE 0100 NOT UTILIZED N/A 0200 INSTRUCTIONS TO PROPOSERS & GENERAL CONDITIONS 3 0300 SUBMITTAL INSTRUCTIONS & FORMAT 10 0400 PROPOSAL EVALUATION 12 APPENDICES: APPENDIX A PROPOSAL CERTIFICATION, QUESTIONNAIRE AND AFFIDAVITS 14 APPENDIX B "NO PROPOSAL" FORM 21 APPENDIX C MINIMUM REQUIREMENTS & SPECIFICATIONS 23 APPENDIX D SPECIAL CONDITIONS 37 APPENDIX E COST PROPOSAL FORM 41 APPENDIX F INSURANCE REQUIREMENTS .43 RFP..2015-013-YG. ...�...:�.w.ri.- .Fln....,.�m...�..___1t.�a�,._..�....,..w..�.�..,....�.,... r�.-.,.tiK.wA�_.,.....�.�.._.w..�.... ., ��.....y...�. .......,. .. Page 2 MIAMI BEACH SECTION 0200 INSTRUCTIONS TO RESPONDENTS&GENERAL CONDITIONS 1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the "proposal") to the City for the City's consideration as an option in achieving the required scope of services and requirements as noted herein. All documents released in connection with this solicitation, including all appendixes and addenda, whether included herein or released under separate cover, comprise the solicitation, and are complementary to one another and together establish the complete terms, conditions and obligations of the Proposers and, subsequently, the successful Proposer(s) (the"contractor[s]") if this RFP results in an award. The City utilizes PublicPurchase (www.publicpurchase.com) for automatic notification of competitive solicitation opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective Proposer who has received this RFP by any means other than through PublicPurchase must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposal submitted. 2. PURPOSE. The City of Miami Beach is soliciting responses from proposers for Security Officer Services in an effort to improve public safety, address quality of life issues and decrease crime by assisting law enforcement through deterrence and reporting of suspected criminal activity. 3. SOLICITATION TIMETABLE.The tentative schedule for this solicitation is as follows: RFP Issued May 8, 2015 Pre-Proposal Meeting May 18,2015 at 10:00 AM Deadline for Receipt of Questions May 22, 2015 at 5:00 PM Responses Due June 8, 2015 at 3:00 PM Evaluation Committee Review July 15, 2015(Tentative) Proposer Presentations TBD Tentative Commission Approval Authorizing September 9, 2015 (Tentative) Negotiations Contract Negotiations Following Commission Approval 4. PROCUREMENT CONTACT. Any questions or clarifications concerning this solicitation shall be submitted to the Procurement Contact noted below: Procurement Contact: Telephoner Email: Mr. Yusbel Gonzalez,CPPB 305.673.7000 x 6230 yusbelgonzalez @miamibeachfl.gov Additionally, the City Clerk is to be copied on all communications via email at: RafaelGranado @miamibeachfl.gov ; or facsimile: 786-394-4188. The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be received no later than ten (10) calendar days prior to the date proposals are due as scheduled in Section 0200-3. All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum. RFP 2015-013-YG Page 3 ® MIAMI BEACH 5. PRE-PROPOSAL MEETING OR SITE VISIT(S). Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-Proposal conference will be held as scheduled in Solicitation Timeline above at the following address: City of Miami Beach City Hall -4th Floor City Manager's Large Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1-888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 4142489 . Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. 6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective Proposers are not binding on the City and will be without legal effect, including any information received at pre- submittal meeting or site visit(s). Only questions answered by written addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through PublicPurchase. 7. CONE OF SILENCE. Pursuant to Section 2-486 of the City Code, all procurement solicitations once advertised and until an award recommendation has been forwarded to the City Commission by the City Manager are under the "Cone of Silence." The Cone of Silence ordinance is available at http://library.municode.com/index.aspx?clientID=13097&statelD=9&statename=Florida. Any communication or inquiry in reference to this solicitation with any City employee or City official is strictly prohibited with the exception of communications with the Procurement Director, or his/her administrative staff responsible for administering the procurement process for this solicitation providing said communication is limited to matters of process or procedure regarding the solicitation. Communications regarding this solicitation are to be submitted in writing to the Procurement Contact named herein with a copy to the City Clerk at RafaelGranado @miamibeachfl.gov. 8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following ordinances/resolutions, which may be found on the City Of Miami Beach website: http://web.miamibeachfi.qov/procurement/scroll.aspx?id=23510 • CONE OF SILENCE...... CITY CODE SECTION 2-486 • PROTEST PROCEDURES............................................. ...... CITY CODE SECTION 2-371 • DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3 • LOBBYIST REGISTRATION AND DISCLOSURE OF FEES........... CITY CODE SECTIONS 2-481 THROUGH 2-406 • CAMPAIGN CONTRIBUTIONS BY VENDORS..............,.............. CITY CODE SECTION 2-487 • CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT ISSUES............................. CITY CODE SECTION 2-488 • REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE EQUAL BENEFITS FOR DOMESTIC PARTNERS CITY CODE SECTION 2-373 • LIVING WAGE REQUIREMENT...................................................... CITY CODE SECTIONS 2-407 THROUGH 2-410 • PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY VETERANS AND TO STATE-CERTIFIED SERVICE- DISABLED VETERAN BUSINESS ENTERPRISES............................. CITY CODE SECTION 2-374 RFP 2015-013-YG Page 4 MIAMI BEACH • FALSE CLAIMS ORDINANCE...................................................... CITY CODE SECTION 70-300 • ACCEPTANCE OF GIFTS,FAVORS&SERVICES CITY CODE SECTION 2-449 9. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS. The City reserves the right to postpone the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days written notice of any such postponement to all prospective Proposers through PublicPurchase. 10. PROTESTS. Protests concerning the specifications, requirements, and/or terms; or protests after the proposal due date in accordance with City Code Section 2-371, which establishes procedures for protested proposals and proposed awards. Protests not submitted in a timely manner pursuant to the requirements of City Code Section 2- 371 shall be barred. 11. VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City of Miami Beach Ordinance No. 2011- 3748, the City shall give a five (5) point preference to a responsive and responsible Proposer which is a small business concern owned and controlled by a veteran(s)or which is a service-disabled veteran business enterprise. 12. DETERMINATION OF AWARD. The final ranking results of Step 1 & 2 outlined in Section V, Evaluation of Proposals, will be considered by the City Manager who may recommend to the City Commission the Proposer(s) he/she deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami Beach City Code Section 2-369, including the following considerations: (1)The ability, capacity and skill of the Proposer to perform the contract. (2) Whether the Proposer can perform the contract within the time specified, without delay or interference. (3) The character, integrity, reputation,judgment, experience and efficiency of the Proposer. (4)The quality of performance of previous contracts. (5) The previous and existing compliance by the Proposer with laws and ordinances relating to the contract. The City Commission shall consider the City Manager's recommendation and may approve such recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also reject all Proposals. Upon approval of selection by the City Commission, negotiations between the City and the selected Proposer(s) will take place to arrive at a mutually acceptable Agreement. The City may award up to three vendors (primary, secondary, tertiary), as available, by line item, by group or in its entirety. The City will endeavor to utilize vendors in order of award. However, the City may utilize other vendors in the event that: 1) a contract vendor is not or is unable to be in compliance with any contract or delivery requirement; 2) it is in the best interest of the City to do so regardless of reason. 13. ACCEPTANCE OR REJECTION OF PROPOSALS. The City reserves the right to reject any or all proposals prior to award. Reasonable efforts will be made to either award the Contract or reject all proposals within one- hundred twenty (120) calendar days after proposals opening date. A Proposer may not withdraw its proposals unilaterally before the expiration of one hundred and twenty(120) calendar days from the date of proposals opening. 14. PROPOSER'S RESPONSIBILITY. Before submitting a Proposal, each Proposer shall be solely responsible for making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions and requirements affecting the full performance of the contract. Ignorance of such conditions and requirements, and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any RFP 2015-013-YG Page 5 M.1AMIBEAD,H obligation to comply with every detail and with all provisions and requirements of the contract, and will not be accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the Proposer. 15. COSTS INCURRED BY PROPOSERS.All expenses involved with the preparation and submission of Proposals, or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and expense) of the Proposer, and shall not be reimbursed by the City. 16. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby acknowledge and agree, that the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or agents of the City. 17. TAXES.The City of Miami Beach is exempt from all Federal Excise and State taxes. 18. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules, proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will be at the Proposer's risk and may result in the Proposal being non-responsive. 19. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and found to comply with contract, specifications, free of damage or defect, and are properly invoiced. Invoices must be consistent with Purchase Order format. 20. PATENTS& ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach, Florida, and its officers, employees, contractors, and/or agents, from liability of any nature or kind, including cost and expenses for, or on account of, any copyrighted, patented, or unpatented invention, process,or article manufactured or used in the performance of the contract, including its use by the City of Miami Beach, Florida. If the Proposer uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed, without exception, that the proposal prices shall include all royalties or cost arising from the use of such design, device, or materials in any way involved in the work. 21. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from responsibility. Proposer agrees that the services provided shall be provided by employees that are educated, trained, experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a material breach of this contract. Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the Proposer, or its officers, employees, contractors, and/or agents,for failure to comply with applicable laws. RFP 2015-013-YG Page 6 ® MIAMI BEACH 22. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and Conditions shall have precedence. 23. ANTI-DISCRIMINATION. The Proposer certifies that he/she is in compliance with the non-discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal employment opportunity for all persons without regard to race, color, religion, sex or national origin. 24. DEMONSTRATION OF COMPETENCY. A. Pre-award inspection of the Proposer's facility may be made prior to the award of contract. B. Proposals will only be considered from firms which are regularly engaged in the business of providing the goods and/or services as described in this solicitation. C. Proposers must be able to demonstrate a good record of performance for a reasonable period of time, and have sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if awarded a contract under the terms and conditions of this solicitation. D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well established company in line with the best business practices in the industry, and as determined by the City of Miami Beach. E. The City may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance (experience), in making an award that is in the best interest of the City. F. The City may require Proposers to show proof that they have been designated as authorized representatives of a manufacturer or supplier, which is the actual source of supply. In these instances, the City may also require material information from the source of supply regarding the quality, packaging, and characteristics of the products to be supplied to the City. 25. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or otherwise dispose of the contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to any person, company or corporation, without the prior written consent of the City. 26. LAWS, PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and inspection fees required to complete the work and shall comply with all applicable laws. 27. OPTIONAL CONTRACT USAGE. When the successful Proposer(s) is in agreement, other units of government or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of government or non-profit agency. 28. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to purchase the goods and services specifically listed in this solicitation from the contractor. However, the City reserves the right to purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis through the City's spot market purchase provisions. 29. DISPUTES. In the event of a conflict between the documents, the order of priority of the documents shall be as follows: A. Any contract or agreement resulting from the award of this solicitation; then. B. Addendum issued for this solicitation, with the latest Addendum taking precedence; then C. The solicitation; then D. The Proposer's proposal in response to the solicitation. RFP 2015-013-YG Page 7 MIA (BEACH 30. INDEMNIFICATION. The contractor shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs,judgments, and attorney's fees which may be incurred thereon. The contractor expressly understands and agrees that any insurance protection required by this Agreement or otherwise provided by the contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or termination of this Agreement. 31. CONTRACT EXTENSION. The City reserves the right to require the Contractor to extend contract past the stated termination date for a period of up to 120 calendar days in the event that a subsequent contract has not yet been awarded. Additional extensions past the 120 calendar days may occur as needed by the City and as mutually agreed upon by the City and the contractor. 32. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Proposals including, without limitation, any and all information and documentation submitted therewith, are exempt from public records requirements under Section 119.07(1), Florida Statutes, and s. 24(a), Art. 1 of the State Constitution until such time as the City provides notice of an intended decision or until thirty (30) calendar days after opening of the proposals, whichever is earlier. Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to, agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the services; (b)provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all requirements for retaining public records and transfer, at no cost, to the public agency all public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. - 33. MODIFICATION/WITHDRAWALS OF PROPOSALS. A Proposer may submit a modified Proposal to replace all or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award unless withdrawn in writing prior to the Proposal due date, or after expiration of 120 calendar days from the opening of Proposals without a contract award. Letters of withdrawal received after the Proposal due date and before said expiration date, and letters of withdrawal received after contract award will not be considered. 34. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the terms in this RFP, and outline what, if any, alternative is being offered. All exceptions and alternatives shall be included and clearly delineated, in writing, in the Proposal. The City, at its sole and absolute discretion, may accept or reject any or all exceptions and alternatives. In cases in which exceptions and alternatives are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the RFP to which Proposer took exception to (as said term and/or condition was originally set forth on the RFP). RFP 2015-013-YG Page 8 ® MIAMI BEACH 35. ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities, favors, or anything of monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift,-favor or service that might reasonably tend to improperly influence him/her in the discharge of his official duties. Balance of Page Intentionally Left Blank RFP 2015-013-YG .Page 9 /V JAMI BEACH SECTION 0300 PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT 1. SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be submitted in an opaque, sealed envelope or container on or before the due date established for the receipt of proposals. Additionally, ten (10) bound copies and one (1) electronic format (CD or USB format) are to be submitted. The following information should be clearly marked on the face of the envelope or container in which the proposal is submitted: solicitation number, solicitation title, Proposer name, Proposer return address. Proposals received electronically, either through email or facsimile, are not acceptable and will be rejected. Proposals are to be delivered to City of Miami Beach Procurement Department, 1700 Convention Center Drive, 3rd Floor, Miami Beach,.Florida 33139. 2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids. Any Bid received after the deadline established for receipt of proposals will be considered late and not be accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays, natural or otherwise. 3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review process and assist the Evaluation Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in accordance with the sections and manner specified below. Hard copy submittals should be tabbed as enumerated below and contains a table of contents with page references. Electronic copies should also be tabbed and contain a table of contents with page references. Proposals that do not include the required information will be deemed non- responsive and will not be considered. Cover Letter&Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents.The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully , completed and executed. 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum qualifications requirements established in Appendix C, Minimum Requirements and Specifications. Experience&Qualifications 2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: project description, agency name, agency contact, contact telephone & email, and year(s)and term of engagement. 2.2 Qualifications of Proposer Team. Provide an organizational chart of all personnel and consultants to be used for this project if awarded, the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education, experience, and any other pertinent information, shall be included for each Proposal team member to be assigned to this contract. 2.3 Financial Capacity. Each Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report (SQR) directly to the Procurement Contact named herein. No proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https:llsupplierportal.dnb.coml webapplwcslstoreslservletiSupplierPortal?store!d=11696 Proposers are responsible for the accuracy of the information contained in its SQR. It is highly recommended that each Proposer review the information contained in its SQR for accuracy prior to submittal to the City and RFP 2015-013-YG Page 10 MIAMI BEACH as early as possible in the solicitation process. For assistance with any portion of the SQR submittal process, contact Dun&Bradstreet at 800-424.2495. TAB 3 Scope of Services Pro•osed Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the Evaluation Committee to complete a full review and score the proposed scope of services. TAB 4 Approach and Methodology Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to: use of innovative technology, training received by security officers above basic licensing requirements, communication protocols, proactive approach to dealing with quality of life issues affecting Miami Beach, crime prevention and retaining sufficient personnel to meet the City's needs. TAB 5 Cost Proposal Submit a completed Cost Proposal Form (Appendix E). Note: After proposal submittal,. the City reserves the right to require additional information from Proposers (or Proposer team members or sub-consultants) to determine: qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each of their last two complete fiscal years). • RFP 2015-013-YG Page 11 ® MIAMI BEACH SECTION 0400 PROPOSAL EVALUATION 1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the requirements set forth in the solicitation. If further information is desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral presentations to the Evaluation Committee. The evaluation of proposals will proceed in a two-step process as noted below. It is important to note that the Evaluation Committee will score the qualitative portions of the proposals only. The Evaluation Committee does not make an award recommendation to the City Manager. The results of Step 1 & Step 2 Evaluations will be forwarded to the City Manager who will utilize the results to make a recommendation to the City Commission. 2. Step 1 Evaluation. The first step will consist of the qualitative criteria listed below to be considered by the Evaluation Committee. The second step will consist of quantitative criteria established below to be added to the Evaluation Committee results by the Department of Procurement Management. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria established below for Step 1, Qualitative Criteria. In doing so, the Evaluation Committee may: • review and score all proposals received, with or without conducting interview sessions;or • review all proposals received and short-list one or more Proposers to be further considered during subsequent interview session(s) (using the same criteria). , r.•-.yJ - rzL"-%T�t + .y '.. - ,�♦ �, ✓ 4 'i' t w• .L-. �. Ste Fi t Qualitative Criteria xz �; ,�; IVfaximurn Pants. 'e :..•Y�.-,..•ri,.e'�rA't�::,,tr �''` ..•�•.� ?f-y...ire .°..-.•may...„t,.,a''�eT`S?i � -�.-r5-,+.-.rs.. NSr-;p- tee:.. Proposer Experience and Qualifications,including Financial Capability 35 Scope of Services Proposed 20 Approach and Methodology 20 4-4 J�n_f\�C-!• ;.t�._'!''1.T yyTa'Yt,.-.- Y.-4,„..j..{t "tiY.V!� ;,TO T A C.AVA=?•.'•_ILAB`=.S LE u-S T-E P _.'P OIM`T4'srS 'w?7 y 3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may receive additional quantitative criteria points to be added by the Department of Procurement Management to those points earned in Step 1, as follows. •A _y-.;c.c'. ��.�� _•pr.Y a-ir ;,•r.:r 4�: H _r ...a t'W>/�Ster2 Quantitattve Cntena ! .Y,'T� .0 •.;y:.lC-5..,�"atn.. .'t] �114-96.CC -_ �t_ Y:: .h�.'.e Yrt.YT.I..'. ... �'.-_ � . / . .. Cost Proposal 25 Veterans Preference ar 5 . �`';•''.?�T.i'�'s`�y: �?�a�='fpi�>�. y%;.k�Fi4►�-:s�Y:La�a�xA1tFAI�tB@E STiEI?2.P..�I[�t�TS��.;'"�-.-.�`' ?:�3f�t'.':��;�: 4. Cost Proposal Evaluation.The cost proposal points shall be developed in accordance with the following formula: Sample Objective Formula for Cost Vendor Vendor Example Maximum Formula for Calculating Points Total Cost Allowable Points (lowest cost I cost of proposal Points Proposal (Points noted are for being evaluated X maximum Awarded illustrative purposes only. allowable points=awarded Actual points are noted above.) points) Round to Vendor A $100.00 25 $1001$100 X25=25 25 Vendor B $150.00 25 $100/$150 X 25=16 16 Vendor C $200.00 25 $1 0 0 1$2 0 0 X 2 5=1 3 13 RFP 2015-013-YG Page 12 P__ MIAMI BEACH 5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring, Step 2 Points will be added to each evaluation committee member's scores by the Department of Procurement Management. Step 1 and 2 scores will be converted to rankings in accordance with the example below: Proposer A Proposer B Proposer C Step 1 Points 82 76 80 Step 2 Points 25 16 13 Committee Total 107 92 93 Member 1 Rank 1 3 2 Step 1 Points 79 85 72 Step 2 Points 25 16 13 Committee Total 104 101 85 Member 2 Rank 1 2 3 Step 1 Points 80 74 66 Step 2 Points 25 16 13 Committee Total 105 90 79 Member 2 Rank 1 2 3 Low Aggregate Score t 3 T a Final Ranking' ! 1i 2 3 Final Ranking is presented to the City Manager for further due diligence and recommendation to the City Commission. Final Ranking does not constitute an award recommendation until such time as the City Manager has made his recommendation to the City Commission,which may be different than final ranking results. RFP 2015-013-YG Page 13 APPENDIX A , '"A= BFAC H Proposal Certification , Questionnaire & Requirements Affidavit . 2015-013-YG SECURITY OFFICER SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 201 5 013-YG Page 14 Solicitation No: Solicitation Title: 2015-013-YG SECURITY OFFICER SERVICES Procurement Contact: Tel: Email: Yusbel Gonzalez 305.673.7000 x 6230 yusbelgonzalez @miamibeachfl.gov PROPOSAL CERTIFICATION, QUESTIONNAIRE& REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. General Proposer Information. FIRM NAME: No of Years in Business: No of Years in Business Locally: No.of Employees: OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS: FIRM PRIMARY ADDRESS(HEADQUARTERS): CITY: STATE: ZIP CODE: TELEPHONE NO.: TOLL FREE NO.: FAX NO.: FIRM LOCAL ADDRESS: CITY: STATE: ZIP CODE: PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT: ACCOUNT REP TELEPHONE NO.: ACCOUNT REP TOLL FREE NO.: ACCOUNT REP EMAIL: FEDERAL TAX IDENTIFICATION NO.: The City reserves the right to seek additional information from Proposer or other source(s),including but not limited to: any firm or principal information, applicable licensure, resumes of relevant individuals,client information, financial information, or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RFP 2015-013-YG Page 15 1. Veteran Owned Business.Is Proposerclaiming a veteran owned business status? YES NO SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government,as required pursuant to ordinance 2011-3748. 2. Conflict Of Interest.All Proposers must disclose,in their Proposal,the name(s)of any officer,director, agent,or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT: Proposers must disclose the name(s) of any officer, director, agent, or immediate family member (spouse, parent,sibling, and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns,either directly or indirectly, an interest of ten (10%)percent or more in the Proposer entity or any of its affiliates 3. - . ' --- - - -- • - • -- _ - - - _ _ _ • -- - _.. - - -- - - - - 4. Litigation History.Proposer shall submit a statement of any litigation or regulatory action that has been filed against your firm(s) in the last five years. If an action has been filed, state and describe the litigation or regulatory action filed,and identify the court or agency before which the action was instituted, the applicable case or file number, and the status or disposition for such reported action. If no litigation or regulatory action has been filed against your firm(s), provide a statement to that effect. If"No"litigation or regulatory action has been filed against your firm(s),please provide a statement to that effect.Truthful and complete answers to this question may not necessarily disqualify a firm from consideration but will be a factor in the selection process. Untruthful,misleading or false answers to this question shall result in the disqualification of the firm for this project. • SUBMITTAL REQUIREMENT: Proposer shall submit history of litigation or regulatory action filed against proposer, or any proposer team member firm,in the past 5 years. If Proposer has no litigation history or regulatory action in the past 5 years,submit a statement accordingly. 5. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract cancelled due to non- erformance by an ublic sector agency? YES NO SUBMITTAL REQUIREMENT: If answer to above is"YES," Proposer shall submit a statement detailing the reasons that led to action(s). 6. Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code, including a prohibition against any vendor giving a campaign • contribution directly or indirectly to a candidate, or to the campaign committee of a candidate, for the offices of mayor or commissioner. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their Proposals, in the event of such non-compliance.A fine of up to$500.00 shall be imposed on every person who violates this section.Each act of giving or depositing a contribution in violation of this section shall constitute a separate violation. "Vendor" shall include natural persons and/or entities who hold a controlling financial interest in a vendor entity. The term "controlling financial interest"shall mean the ownership,directly or indirectly,of ten percent or more of the outstanding capital stock in any corporation or a direct or indirect interest of ten percent or more in a firm. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (to which the definition of vendor as defined above may apply), including your sub-consultants), who has contributed to the campaign either directly or indirectly, of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. RFP 2015-013-YG Page 16 7. Code of Business Ethics.Pursuant to City Resolution No.2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code")and submit that Code to the Procurement Division with its proposal/response or within five(5)days upon receipt of request.The Code shall, at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics, Proposer may submit a statement indicating that it will adopt,as required in the ordinance, the City of Miami Beach Code of Ethics,available at www.miamibeachfl.gov/procurement/. 8. Living Wage. Pursuant.to Section 2-408 of the Miami Beach City Code, as same may be amended from time to time, Proposers shall be required to pay all employees who provide services pursuant to this Agreement,the hourly living wage rates listed below: The City Commission approved Ordinance 2014-3897 on September 30, 2014 increasing the living wage rate to $13.31/hourly without health benefits or$11.62/hourly with health benefits with an effective date of January 1,2015. The living wage rate and health care benefits rate may, by Resolution of the City Commission be indexed annually for inflation using the Consumer Price Index for all Urban Consumers(CPI-U)Miami/Ft. Lauderdale,issued by the U.S.Department of Labor's Bureau of Labor Statistics. Notwithstanding the preceding,no annual index shall exceed three percent(3%).The City may also,by resolution, elect not to index the living wage rate in any particular year, if it determines it would not be fiscally sound to implement same(in a particular year). Proposers' failure to comply with this provision shall be deemed a material breach under this proposal, under which the City may, at its sole option, immediately deem said Proposer as non-responsive, and may further subject Proposer to additional penalties and fines, as provided in the City's Living Wage Ordinance, as amended. Further information on the Living Wage requirement is available at www.miamibeachfl.gov/procurement/. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees to the living wage requirement. 9. Equal Benefits for Employees with Spouses and Employees with Domestic Partners.When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks, the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach,who are awarded a contract pursuant to competitive proposals, to provide"Equal Benefits"to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? YES j NO B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners`or to domestic partners of employees? YES NO RFP 2015-013-YG Page 17 C. Please check all benefits that apply to your answers above and list in the"other"section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave;other benefits are provided directly to the spouse or domestic partner,such as medical insurance. BENEFIT Firm Provides for Firm Provides for Firm does not Employees with Employees with Provide Benefit Spouses • Domestic Partners Health • Sick Leave Family Medical Leave Bereavement Leave If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage) you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City Manager, or his designee.Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl.gov/procurement/. 10. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted or as amended from time to time,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal, proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work;may not submit proposals, proposals,or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor,or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT:No additional submittal is required. By virtue of executing this affidavit document,Proposer agrees with the requirements of Section 287.133,Florida Statutes,and certifies it has not been placed on convicted vendor list. 11. Acknowledgement of Addendum. After issuance of solicitation, the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure to obtain and acknowledge receipt of all addenda may result in proposal disqualification. Initial to Confirm Initial to Confirm Initial to Confirm Receipt Receipt Receipt Addendum 1 Addendum 6 Addendum 11 Addendum 2 Addendum 7 Addendum 12 Addendum 3 Addendum 8 Addendum 13 Addendum 4 Addendum 9 Addendum 14 Addendum 5. Addendum 10 Addendum 15 If additional confirmation of addendum is required,submit under separate cover. RFP 2015-013-YG Page 18 i DISCLOSURE AND DISCLAIMER SECTION- t ;;'< , t._ . The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the"City")for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation,or in making any award,or in failing or refusing to make any award pursuant to such Proposals, or in cancelling awards, or in withdrawing or cancelling this solicitation,either before or after issuance of an award,shall be without any liability or obligation on the part of the City. In its sole discretion, the City may withdraw the solicitation either before or after receiving proposals, may accept or reject proposals, and may accept proposals which deviate from the solicitation, as it deems appropriate and in its best interest. In its sole discretion,the City may determine the qualifications and acceptability of any party or parties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal, the applicant agrees to deliver such further details, information and assurances, including financial and disclosure data, relating to the Proposal and the applicant including, without limitation, the applicant's affiliates, officers, directors,shareholders,partners and employees,as requested by the City in its discretion. The information contained herein is provided solely for the convenience of prospective Proposers. It is the responsibility of the recipient to assure itself that information contained herein is accurate and complete.The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents,or on any permitted communications with City officials,shall be at the recipient's own risk.Proposers should rely exclusively on their own investigations,interpretations, and analyses.The solicitation is being provided by the City without any warranty or representation,express or implied, as to its content,its accuracy, or its completeness. No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval. The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer,is totally relying on this Disclosure and Disclaimer, and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal. This solicitation is made subject to correction of errors, omissions,or withdrawal from the market without notice. Information is for guidance only,and does not constitute all or any part of an agreement. The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no reason,without any resultant liability to the City. The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses. At that time, all documents received by the City shall become public records. Proposers are expected to make all disclosures and declarations as requested in this solicitation.By submission of a Proposal,the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge, information,and belief. Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this solicitation, or any response thereto, or any action or inaction by the City with respect thereto, such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages. The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The solicitation and any disputes arising from the solicitation shall be • governed by and construed in accordance with the laws of the State of Florida. RFP 2015-013-YG Page 19 PROPOSER CERTIFICATION I hereby certify that: I, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation, all attachments,exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation, and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualification of proposal submitted; Proposer has not divulged, discussed, or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Proposal Certification,Questionnaire and Requirements Affidavit are true and accurate. Name of Proposer's Authorized Representative: Title of Proposers Authorized Representative: Signature of Proposer's Authorized Representative: Date: State of ) On this day of ,20_,personally appeared before me who County of ) stated that (s)he is the of , a corporation, and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed. Before me: Notary Public for the State of My Commission Expires: RFP 2015-013-YG Page 20 APPENDIX B .. .. . ...-. ,. A . ,_ ,,...„. ...._ ii ., tv\ ] A/v\ i . •IIII■ i=1133 ii NO Form 2015-013-YG • SECURITY OFFICER SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 .�aS nY � j�,� Y_t� �k :�P FOCI Q Q�S.} Q ors ter'a N-- � --'_ �•.. . ;5.( F a eJ 0 � i 9 - .,i vri <r d de' �Y'da k'� 7-'- i� ,i,'ad. O t &a .d su�bm,it 7,s�_s .dk C�? .1 r.` e" O -- 1 ® ®• ��Q: x�s �&& T ,. r ti ._ c ". e e -Sta e nt a-4 o d .'9,Fk -.- tc� eEt i l Brc icfe ;=� e��e �. rsv4y�n�ou�. an�o�� ow:- y^f r pka'�v�; ,��A��„ fiko�proc�e. aid � o ub ttr,..e S-t.s re�` en c B o s lift-4fdiArl-eidgEmoteetrfi��rr -.. ---.-b - to .. ..,? _.. T 've`s't 4- , x.:. �.- -' ..i^ t -- ,- J RFP 2015-013-YG Page 21 Statement of No Bid WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S) CHECKED AND/OR INDICATED BELOW: Workload does not allow us to proposal Insufficient time to respond Specifications unclear or too restrictive Unable to meet specifications Unable to meet service requirements Unable to meet insurance requirements Do not offer this product/service OTHER (Please specify) :'.nf:rr_M�.v ,.+r-.'•..7..:. q+. � - _r:.c�. r-'. `J+--+. •:.. "_ .+►�.ws'-.-:..�-aa.e.'--:q...,...-.�..�c...,.:v..-..._,: __ . ' We do_do not_want to be retained on your mailing list for future proposals of this type product and/or service. Signature: Title: Legal Company Name: t`t:r!{M!_-.w?Y�tf+ial,.t. i"'_,•'•..:KFw'xo„I"T%•.. -.--..=F io.:'ou: ..'..c�1�i�:i.F:'tUiWi.=a.. :'.ai.v.iF-.t.l`:•�r.TC.r,�.r`M1 rv.�Ktia.r-..1i..: .w-.`.fH. ."-::v.v...G•. ..'��..:+MC-.'_^.r:s:r::..�.. Note: Failure to respond, either by submitting a proposal or this completed form, may result in your company being removed from our vendors list. PLEASE RETURN TO: CITY OF MIAMI BEACH PROCUREMENT DEPARTMENT ATTN: Yusbel Gonzalez RFP PROPOSAL#2015-013-YG 1700 Convention Center Drive MIAMI BEACH, FL 33139 RFP-2015-013-YG Page 22 APPENDIX C 1:\ \ D ' M , Ai D H Minimum Requirements & Specifications 2015-013-YG SECURITY OFFICER SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP.201 i-013-YG Page 23 The City of Miami Beach is seeking proposals from qualified firms for Security Officer Services in a manner that ensures the highest level of security for a diverse number of posts, while performing a variety of functions and duties.All work shall be in accordance with Section 493, Florida Statutes. The objective is to accomplish the following: • Create a visible presence of security personnel within the City of Miami Beach to improve the perception of public safety. • Provide assistance and information to citizens and visitors. • Provide assistance to law enforcement through deterrence,observance and reporting of suspected criminal activity. • Address issues associated with the homeless and others whose behavior conflicts with acceptable community norms. • Safeguard the citizens,visitors, employees and property of the City of Miami Beach. • Expand and contract to meet the staffing needs of the City and demonstrate where they have done so previously. The City of Miami Beach is very interested in innovative approaches, incorporating industry best practices,which exceed the requirements listed below. C9. Minimum Requirements. The Minimum Eligibility Requirements for this solicitation are listed below. Proposer shall submit detailed verifiable information affirmatively documenting compliance with each minimum requirement. Proposers that fail to comply with minimum requirements will be deemed non- responsive and will not be considered. a. Proposer shall be licensed in accordance with Chapter 493,Florida Statutes to perform Security Services. SUBMITTAL REQUIREMENT: Submit a copy of Proposer's Class"B,""AA,"or"AB,"as applicable,for the location identified in Proposal. b. Proposer shall have provided similarly scoped security guard services for a minimum of two (2) continuous years for at least three(3)public sector entities,within the last five(5)years. SUBMITTAL REQUIREMENT: For each of the three (3) public sector clients, provide the following: Name of Agency; Agency Contract Representative and Contact Information; Beginning and Ending Dates of Service. c. Proposer shall have a Dun and Bradstreet (D&B) Supplier Evaluation Risk (SER) score rating of not higher than 6. SUBMITTAL REQUIREMENT:As required in Tab 2.3,Section 0300, Proposer shall arrange for Dun &Bradstreet to submit a Supplier Qualification Report(SQR)directly to the Procurement Contact named herein,which indicates Proposer's SER. C2.Statement of Work Requirements. The Successful Contractor Shall Provide: a. A minimum of three(3)roving Level V Security Officers equipped with an automobile on duty within the City limits of Miami Beach at all times. The Level V Security Officers must be able to respond to any site within 15 minutes. A list must be submitted in writing,identifying the name(s)of each roving shift Level V Security Officers, and all security personnel under their supervision, to the Contract Administrator or their designee. RFP 2015-013-YG Page 24 b. Written activity and incident reports, maintenance requests, visitor logs, etc. as dictated by the post assignment. Bidders who utilize web-based security officer reporting software should submit system details under approach and methodology for consideration. c. A guard Tour System (which may include (but not be limited to) Deggy or near field communications (NFC) tags) at contracted posts to ensure security officers are making required rounds at assigned frequencies and times. Bidders who utilize web-based security officer reporting software should submit system details under approach and methodology for consideration. d. A weekly report,downloaded from Deggy's, NFC tags or other approved reporting system to the Contract Administrator or its designee. . Bidders who utilize web-based security officer reporting software should submit system details under approach and methodology for consideration. e. The location of the Deggy's, NFC tags or other approved reporting system to the Contract Administrator or their designee for approval. f. A Project Manager who will be required to meet with City representatives upon request. g. All uniforms, radios, firearms,rain gear,traffic vests,tools and equipment necessary to perform the required security services in accordance with the bid documents. h. Uninterrupted services under all conditions,to include, but not limited to the threat or the actually of a strike, adverse weather conditions, a disaster, or emergency situations, at the agreed upon hourly contractual rate. Rules and Regulations Manual for Security Officers. j. Project Manager to work with the Contractor Administrator or their designee to review and/or develop Post Orders for all locations where Security Officers will be utilized with the City of Miami Beach. k. A written,quarterly report of security incidents to the Contract Administrator or its designee. In addition, the Successful Contractor will be responsible for advertising and recruiting qualified security officers, training the security officers, preparing paychecks, payroll taxes, Social Security and withholding taxes, preparing W-2's, unemployment and workmen's compensation claims and liability insurance. The obligation of the City of Miami Beach will be solely to compensate the Successful Contractor for the number of hours provided monthly in accordance with the contract price schedule. The Successful Contractor will provide a Schedule of Values/Payment Schedule to the City's Contract Administrator for review and approval, prior to the commencement of work. Any costs incurred in order to perform the Services required by the City of Miami Beach, is a business expense the Successful Contractor must assume. C3. Locations. It is the intent of the City to award the provision of Security Officers for selected facilities as well as for other facilities as may be required by the City during the term of the contract. Security officers are needed for a RFP 2015-013-YG Page 25 diverse number of posts within the City of Miami Beach to perform a variety of functions and duties. Posts include, but are not limited to, Lincoln Road Mall,City Hall campus,parking lots and garages,the beach and board walks, the Bass Museum, and the Normandy Shores Gatehouse. The amount of service hours,officer levels, required service type and duties shall be determined solely by the City in its best interests. The City reserves the right to add or delete sites that need to be covered by security guard services. C4. Special or Emergency Events. At the City's discretion additional security officers may be requested for special or emergency events. A "special or emergency event" is generally defined by the City as a temporary use on public or private property that would not be permitted generally or without restriction throughout a particular zoning district, and may include any City declared emergency and other unplanned events. "Special or Emergency Events" do not include planned City events, such as Holidays, New Year's Eve, Memorial Day Weekend, Independence Day Weekend, Labor Day Weekend,etc. For planned events, the Contractor shall provide the required personnel at the "Routine Rate" contract price. For Special or Emergency Events, the contractor shall provide personnel at the"Special or Emergency Rate."Any Contractor personnel deployed under Special or Emergency Event circumstances, shall be converted to Routine Rates after three (3) calendar days or as agreed to by the City's contract representative. Notwithstanding the above, the City approve, upon approval of the City manager, negotiate with the Contractor for additional services or rates as dictated by the situation. C5.Response Time. For routine requirements,Security Officers are generally required on the next calendar day. For special or emergency events, the Contractor shall have a qualified officer present and ready for duty within three(3) hours of request. The City's contract representative and the Contractor may consider and agree upon alternative response times. C6.Approval and Removal of Personnel. The City shall approve all Contractor personnel prior to their assignment to the City. The City reserves the right to interview any prospective Contractor employee prior to the person being assigned to City assignment. The City additionally reserves the right to relieve any Contractor employee from a duty assignment, and/or bar the employee from further service under this solicitation. Personnel Requirements and Services All personnel employed by the selected proposer(s)to perform duties as a result of this solicitation shall be approved prior to performing said duties. Contractor personnel shall keep active, and possess at all times while on duty, those professional, technical licenses or certificates as required by all Federal and Florida State Statutes. This includes a company-issued photo I.D. Card. All are to be conspicuously displayed at all times while on duty. The selected proposer shall provide in all instances radio equipped, uniformed Security Officers, and armed if requested, to provide security service at the designated locations. Adherence to Law The selected proposer(s) shall adhere to all Federal, State, and Local Laws that apply to the provision of Security Officer Services, as a result of this solicitation, as well as those laws that regulate the general public. This shall include, but not be limited to, compliance with Federal Tax Laws (e.g. payment of Federal Withholding Taxes) State of Florida Unemployment Taxes, Workers Compensation Federal Wage and Hour Regulations, Living Wage Ordinance and other applicable laws and regulations. RFP 2015-013-YG Page 26 Background Checks Prior to assigning personnel to the City, the Contractor, at no cost to the City, shall perform background checks on its personnel which comply with, at a minimum, Section 1012.465, Florida Statutes. By virtue of submitting a proposal to this RFP,the Contractor fully indemnifies and holds the City harmless for any and all actions and damages resulting from its failure to comply with this requirement. Any findings shall be reported to the City, through its Human Resources Director,who shall have the ultimate discretion to allow or not any Contractor personnel on City property. Additionally, the City may require,at any time(including annual contract anniversary, change in assignment or any other instance for which an additional background check is deemed necessary by the City through its Human Resources Director), that any Contractor personnel submit to additional background screenings as deemed necessary by the City. The Contractor shall reimburse the City for the cost of said background check, plus an administrative fee of 10%). The City shall have the right to refuse to allow any Contractor personnel to work on City property when it deems that their presence on City property is not in the City's best interest. Drug Testing Prior to assigning personnel to the City, the Contractor, at no cost to the City,shall perform and proposed personnel shall pass a drug test following the protocols outlined in 49 CFR, Part 40. The following panel of ten drugs shall be tested for at the Successful Contractor's expense. Bidder shall bear all cost associated with the initial drug tests.Any findings shall be reported to the City, through its Human Resources Director, who shall have the ultimate discretion to allow or not any Contractor personnel on City property. The City's current 10-,panel drug test and cut-off levels are as follows: Initial Tut GUMS Confirm CrLv lad Talthual Am.hetamines 1000 n.rrtl 500 nalml Barbiturates 300 n.ml 154 ralml $enzodiazeoines :300 n•ml 150 • ml Camino rr tabatites 300 n•ml 160 ml Marijuana rmetabolites. 50 n'• I Methadone :300 •ml 304 • ml • i0:n• ml 1543. • ml 0•isles 2000°n ►rl 2G443. •rmi Phone didine 25 ncVml Qr4•-•. •ben e .30Q n•fml 154 rt. In the case of an alcohol test, a result of 0.04 or greater constitutes a positive result. A confirmation breathalyzer test shall be administered following the initial test in accordance with the procedures in Title 49 Code of Federal Regulations,Fart 40. Minimum Requirements for All levels of Security Officers a. Possess a valid Class "D" security officer license pursuant to F.S. 493. All officers shall maintain this license on their person at all times while providing service to the City under the Contract. b. Shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Resident/Alien Registration Receipt Card Form 1-151, or who presents other evidence from U.S. Citizenship and Immigration Services that employment will not affect his/her immigration status. Acceptable evidence shall consist of a birth certificate or RFP 2015-013-YG Page 27 appropriate naturalization papers. c. Shall have a valid State of Florida Driver's license. (Required if Security Officer is assigned to vehicular patrol(e.g.motor vehicles or golf cart). d. Shall be at least 21 years of age. e. Shall have a high school diploma or a GED. High school diploma or GED shall be from an accredited and verifiable institution. f. Successfully pass a test for drug and illegal substance use. g. Be able to communicate effectively in English(multilingual preferred). h. Ability to write a report in English. • i. Ability to communicate, provide information and directions in.a courteous manner. j. Trained and certified in basic first aid and Cardiopulmonary Resuscitation(CPR). k. Trained in the use of Automated External Defibrillators(AEDs). I. Physically capable of pursuing and detaining individuals who have committed criminal acts. m. Pass criminal background checks, FDLE and NCIC III. In addition, Security Officers shall meet the specific requirements for each level as specified below: a. Security Officer Level I—An unarmed individual with a Class D license. Minimum one (1) year of experience as a licensed Security Officer, b. Security Officer Level II —An unarmed individual with a Class D license. A minimum of two (2) years of experience as a Class D Licensed Security Officer or in the military or law enforcement. c. Security Officer Level III—An armed individual with Class D and Class G licenses. A minimum two (2)years of experience, either as Class D licensed Security Officer, Police Officer,or Military Police are required. d. Security Officer Level IV-An armed individual with Class D and Class G licenses. A minimum five (5) years of experience, as a Class D licensed Security Officer and two (2) years of experience as a Class G licensed Security Officer or five (5) years of experience as a Police Officer or Military Police are required. e. Security Officer Level V—An armed or unarmed individual with Class D and Class G licenses. A minimum of five (5) years of experience, either as a licensed Class G, Security Officer, Police Officer or Military Police are required. The individual shall have the ability to supervise, monitor, and regulate Security Officers with Class D and Class G licenses in their performance of assigned duties. This level of Security Officer may be a site supervisor when multiple Security Officers are required present at the same time,to coordinate Security Service efforts. f. Security Officer Level VI -An armed or unarmed individual with Class D and Class G licenses. A minimum of ten (10) years of experience either as a licensed Class G Security Officer, Police Officer or Military Police are required. The individual shall have the ability to supervise, monitor, and regulate Security Officers with Class D and Class G licenses in their performance of assigned duties. This level of Security Officer may be a project manager when multiple site supervisors are required for large or complex sites,to coordinate Security Service efforts. Personnel Probation All security officers working for the City of Miami Beach are subject to a thirty (30) day probation period. If during this probation period, the City of Miami Beach is not satisfied with the performance of a security officer, the City of Miami Beach will notify the Successful Contractor of such performance and the Successful Contractor will replace the security officer immediately. Pa e 28 RFP 2015=013-YG 9 Additionally, the City of Miami Beach reserves the right to demand in writing that the Successful Contractor relieve an employee from a duty assignment, and/or ban the employee from further service under the contract, at the sole discretion of the City of Miami Beach. Personnel employed by the Successful Contractor are ineligible to work for the City of Miami Beach for the following reasons: a. Military conduct resulting in dishonorable or undesirable discharge. b. Any pattern of irresponsible behavior including, but not limited to, bad driving or employment record. Security Officer Levels I-IV Duties 1. Report to work on time and remain on assigned post until relieved or as required. 2. Maintain a professional appearance. Uniforms shall be clean, pressed and include a name tag; shoes polished. 3. Maintain a courteous attitude to the public and City employees at all times. 4. While assigned to a fixed post, patrol of an area or a facility, detect and prevent individuals or groups from committing acts injurious to others or to property. 5. Intervene to terminate injurious acts to persons or to property and detain individuals for further investigation or arrest in accordance the State of Florida's Security Officers Handbook (F.S.S. Chapter 493). 6. Communicate effectively with the public and City of Miami Beach personnel to provide directions and assistance. 7. Conduct patrols in accordance to post orders. Where applicable, a guard tour system shall be used to record and report security officers'presence at designated posts. 8. Raise and lower flags at designated times where applicable. 9. Lock and unlock gates and doors at designated times. 10. Turn on and off lights as required. 11. Ensure that only authorized personnel are permitted access to closed or restricted facilities or locations. 12. Respond to reports of sick or injured persons and notify appropriate authorities. 13. Report safety hazards, malfunctioning equipment, spills and other such matters to appropriate individuals. 14. Monitor and operate fire alarm systems, intrusion detection systems and CCTV systems as required. 15. Respond to fire/burglar alarms and emergency situations. Evaluate the situation and take appropriate action as prescribed in Post Orders and/or facility emergency procedure/evacuation plan. 16. Investigate questionable acts and behavior on City property. Question witnesses and suspects to ascertain or verify facts and notify appropriate authorities if warranted. • 17. Operate a vehicle(bicycle,golf cart,motor vehicle)as required. 18. Maintain daily logs, prepare daily and incident reports. 19. Provide escorts to City employees and visitors to their vehicles when requested. 20. Perform any other duties or functions not specifically mentioned above, but which are identified•as falling within the scope and responsibilities of a security officers responsibilities. Security Officers Level V Duties In addition to the duties listed above Security Officers shall: 1. Patrol area of assignment and actively supervise all security officers under their command. 2. Ensure proper inventory of keys,electronic key cards and supplies. REP 2015-01 3-YG Page 29 3. Conduct daily inspections-to verify all posts are manned and all security officers are fully equipped and in proper uniform. 4. Be knowledgeable of all security officer positions and duties. 5. Be knowledgeable of all City/County ordinances related to quality of life issues. Security Officers Level VI Duties 1. Functions as the Project Manager for the City of Miami Beach. 2. Project Manager will be required to meet with City representatives upon request. 3. Project Manager will work with the Contractor Administrator or their designee to review and/or develop Post Orders for all locations where Security Officers will be utilized with the City of Miami Beach. 4. Immediately report any unusual incident to the Contract Administrator or their designee. 5. Coordinate with Contract Administrator or its designee all security operations and services for regular and special events to insure proper staffing. 6. Install guard tour system sensors where directed by the City of Miami Beach Contract Administrator or its designee. 7. Provide weekly downloads of all the City of Miami Beach posts where guard tour system sensors are installed.The downloaded information will accompany the weekly invoices. 8. Be knowledgeable of all security officer positions and duties. 9. Be knowledgeable of all City/County ordinances related to quality of life issues. Limitation on Employee-Hours and Assignments No personnel assigned to the City shall provide more than twelve (12) hours of service, including all break periods, in any twenty-four(24) hour period,unless the work periods are separated by an eight(8)hour non- duty period. This limitation may be waived by the City in emergency situations that are beyond the control of the Contractor, (e.g, weather conditions, civil disturbances, natural disasters, etc.) which prevents the next shift from getting to their assignment. Each occurrence will require an individual waiver provided by the City. Overtime No overtime for either regularly scheduled or special events will be paid by City of Miami Beach for security personnel supplied by the Successful Contractor unless pre-approved by the City of Miami Beach Contract Administrator or its designee. Training Specialized training may be required to assume the duties and responsibilities of some posts within the City of Miami Beach. The cost for such training will be considered part of the Successful Contractor's operational expenses and should be considered when proposing an overall hourly rate. While attending training, security officers must be paid at the City's living wage rate. Time spent in training, although required, is not billable to the City of Miami Beach. When required, security officers must successfully complete training prior to assuming duty under this contract. Written documentation of having successfully completed the training is to be included in the employee's personnel file. The Successful Contractor is required to ensure that all security officers providing traffic control and code enforcement services are certified by Miami Dade College-Southeast Institute of Criminal Justice at the North - Dade Campus. In addition, security officers providing traffic control and code enforcement services would be required to attend training provided by the City related to enforcing City of Miami Beach ordinance RFP 2015-013-YG Page 30 and codes. Special Equipment The selected proposer(s) may be required to provide licensed and insured motor vehicles, off street motorized carts, Segway's and bicycles at an additional cost. Such posts or duty assignments shall be requested as needed, and when appropriate,the selected proposershall receive additional compensation. The selected proposer(s) may also be required by the City to provide Security Officers equipped with specialized equipment, including, but not limited to, firearms, Guard Tour systems, Body Cameras, hand- held metal detectors, x-ray screening of packages,walk-through metal detectors, K-9 detection services and other specialized technologies. Such posts or duty assignments shall be requested as needed, and where appropriate,the selected proposer shall receive additional compensation. Contractor Furnished Items The selected Proposer(s) shall provide all working materials necessary for proper performance including, but not limited to, items such as bound log books,.with preprinted consecutive numbered and lined pages, notebooks, pens, and pencils.The selected Proposer, at no charge to the City,shall supply these materials, unless otherwise specified by the City. All post orders, logbooks, incident reports and records are the sole property of the City of Miami Beach. These records are subject to inspection by the City at any time. Upon termination of any contract.issued as a result of this solicitation and all renewals thereof, the selected Proposer(s)shall surrender all records or documents(e.g. log books, incident reports, etc)to the City within thirty(30)days of the contracts termination date. Communication The Successful Contractor will be responsible for the following: a. HAND-HELD RADIOS Two-way hand-held radios, licensed for use by the Federal Communications Commission (FCC), will be provided by the Successful Contractor to all on-duty contract security officers and supervisors as required unless otherwise exempted by the City of Miami Beach Contract Administrator. b. CENTRAL DISPATCH The Successful Contractor will maintain a centralized dispatching service through use of a local (Miami Beach) base station manned by experienced personnel on a 24- hour per day basis, to include a recorded back-up system. A mobile transmitter/receiver, operated by field personnel, will not be considered sufficient to adequately provide such service. Regardless of the physical location of the dispatch service offered, total in-building radio communication coverage within the City limits of Miami Beach is required. c. SYSTEM QUALITY The Successful Contractor will at all times maintain high quality radio communications(transmitting and receiving). The Successful Contractor will be totally responsible for providing and maintaining required system quality, as follows: 1. The Successful Contractor will provide/lease a network of transceivers and repeaters of sufficient strength and capacity to service all areas of Miami Beach. 2. The Successful Contractor must provide/lease an exclusive radio frequency operated exclusively by the Contractor. Radios will have printout identification and emergency capability. 3. The Successful Contractor must implement a program of maintenance and repair for all RFP 2015-013-YG Page 31 equipment used in the performance of this contract. Such a program will ensure the optimum performance of all equipment at all times, thereby allowing the system to meet the service requirements and quality standards specified above. 4. The Successful Contractor will ensure that all radio equipment has sufficient operating power at all times during a tour of duty. It may be necessary for the Successful Contractor to implement a system by which fresh batteries, adequate supply of flashlights or charged radios,are delivered to the posts in order to meet this requirement. d. EVALUATION OF RADIO COMMUNICATIONS SYSTEM All aspects of the Successful Contractor's radio communications system will be evaluated by the City of Miami Beach prior to award of Contract. Should the system be judged inadequate to provide service within the contractual standards specified herein, and the Successful Contractor is unable and/or unwilling to make changes deemed necessary by the City of Miami Beach, then the Successful Contractor will be considered non-responsive to the required Terms and Conditions of this Contract. Likewise, should there be a deterioration of performance during the term of this contract, and the Successful Contractor is unable or unwilling to make the required improvements, the City of Miami Beach may terminate, in accordance with the Termination for Default Clause of this Contract. The City of Miami Beach will address,,in writing to the Contractor, any/all identified inadequacies of the required radio communications prior to any termination procedures. Key Control The Successful Contractor will establish and implement methods of ensuring that all keys issued to the Successful Contractor by the City are not lost, or misplaced, and are not used by unauthorized person(s). No keys issued the Successful Contractor by the City will be duplicated. The Successful Contractor will develop procedures covering key control that will be included in his/her quality control plan, which will be submitted to the City's Contract Administrator and Procurement Director. The Successful Contractor may be required to replace, re-key, or reimburse the City for replacement of locks or re-keying as a result of Successful Contractor losing keys. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the City and the total cost deducted from the monthly payment due the Successful Contractor. The Successful Contractor will immediately report a lost key the Contract Administrator, but no later than the next workday. Uniforms All security officers furnished to the City of Miami Beach will be well-groomed and neatly uniformed. Each security officer supplied by the Successful Contractor will wear a nameplate bearing the guard's name. Successful Contractor's name will appear either on guard's nameplate or as a patch on the security officers uniform. Uniforms will be readily distinguishable from the City of Miami Beach Police uniforms. Uniforms must be provided at the contractor's expense or may be charged to the employee (guard), but must not be deducted from the employees' paycheck therefore reducing the hourly pay rate to less than the living wage rate. Photo Identification Work hereunder requires Successful Contractor's employees to have photo identification on their person at all times.The City of Miami Beach reserves the right to verify a guard's identity and required credentials. If for any reason, any Successful Contractor employee is terminated, the Contract Administrator will be RFP 2015-013-YG Page 32 advised in writing. Records The Successful Contractor will submit all invoices to the City of Miami Beach containing an itemized employee time record, to include the employee name and hours worked/shift, for the time period identified on the invoice. If applicable, the computerized printout from the guard tour system will accompany the weekly invoices. These printouts will be the same date and time frame of the submitted invoices and submitted in a hard copy or digital(preferred)format. All correspondence, records, vouchers and books of account, insofar as work done under this Contract is concerned,will be open to inspection by an authorized City of Miami Beach representative during the course of the Contract and for a period of two(2)years after expiration of the Contract. The Successful Contractor will maintain a personnel file for each employee employed under the Miami Beach contract. At a minimum,this file will,include: • Personal information of the employee,sex/race/DOB/and social security number. • Copies of Florida Driver license, Class"D"Security Guard license and Class"G" Firearms License (if applicable). • Copies or notification of all disciplinary actions taken by the Contractor or City of Miami Beach to include verbal or written warnings. • Training records. • Proof of successful Background Check and Drug Screening. The City reserves the right to perform an audit of the Successful Contractor's payroll and related records of employees assigned to the City of Miami Beach to ascertain that such employees' records correctly reflect payment received for the specific hours worked for the City. Such audit will be at the discretion and option of the City. Successful Contractor will be required to provide any and all records in its possession which contain information concerning hours worked and payment received based on the contractors invoices to the City of Miami Beach. All required documentation and personnel files will be readily available for inspection by any authorized City of Miami Beach representative,during initial research and during the course of this Contract. Failure to have the required documentation will be deemed as non-compliance to the Terms and Conditions of the contract. Liquidated Damages The selected Proposer(s)shall be liable for damages, indirect or direct, resulting from its failure to meet all contractual requirements or standards. The City, in its sole discretion, will determine the damages arising from such failure. The City assessment of all Liquidated Damages will be final. Repeated violations or patterns of violations will result in a doubling or tripling of the amount of Liquidated Damages. Subsequent violations will result in a Vendor Non-Performance.Any of these violations may result in selected Proposer's personnel being removed from the post and/or Contract issued as a result of this solicitation at the request of the City. A written notice of a violation and intent to impose liquidated damages shall be provided to the selected Proposer(s) in the form of an Infraction Report. Infraction Reports shall be issued to the selected Proposer(s) promptly by the City, in order to afford the selected Proposer(s) time to notify the City of extenuating circumstances. The graduation of Liquidated Damages will occur with the involvement of the same facility, selected Proposer's personnel and a pattern of the same incidents at multiple posts (i.e. repeated violations of the same type). Any violations committed by selected Proposer(s)'s personnel may result in the suspension or removal from duty of said personnel at the discretion of the City. Violations that may result in the assessment of Liquidated Damages include, but are not limited to,the following; RFP 2015-013-YG Page 33 Management/Administrative Violations($100 per infraction): 1. Not properly equipped for specific detail. 2. No radio or inoperative radio. 3. Failure to fix an inoperative guard tour system or system component. 4. Leaving a post unattended or failure to fill post assignment within one hour of a scheduled assignment or event. 5. Lack of contract supervision. 6. Excessive hours on duty (more than a 10 hour shift if not approved in advance by the Contract Administrator). 7. Utilization of a security officer previously suspended from duty by the Contract Administrator. 8. Failure to follow all Vendor Rules and Regulations. Security Officer Violations($100 per infraction): 1. Unprofessional appearance or behavior. 2. Inappropriate behavior(reading,lounging,talking and texting on cell phone,etc.) 3. Failing to promptly prepare written reports. 4. Not completing required rounds. 5. Failing to follow post orders. 6. Failure to adhere to City of Miami Beach policies and procedures. Security Officer Significant Violations($250.00): 1. Late for duty. 2. Sleeping on duty. 3. Abandoning post. 4. Failure to report an incident 5. Any action that would cause the City harm, physically,financially,or reputational. Once a violation is identified and written notification of intent to fine ("Contract Discrepancy Report") is issued to the Successful Contractor. The Successful Contractor will have seven (7) days to provide a written response to the Contract Repeated violations will be taken as proof of a general incapacity on the part of the Successful Contractor to perform in accordance with contract requirements. Should it not be possible to reach the contractor or supervisor and/or should remedial action not be taken within 48 hours of any failure to perform according to specifications, the City reserves the right to declare Contractor in default of the contract or make appropriate reductions in the contract payment. Conservation Of Utilities The Successful Contractor will be directly responsible for instructing employees in utilities conservation practices. The Successful Contractor will be responsible for operating under conditions, which preclude the waste of any/all utilities. Licenses And Permits Successful Contractor will abide by all ordinances and laws pertaining to his operation and will secure,at his expense, all licenses and permits necessary for these operations. Performance Evaluation Meetings The Successful Contractor will assign a Contract Manager to meet with the City of Miami Beach Contract Administrator regularly and as required. A mutual effort will be made to resolve all problems identified. The RFP 2015-013-YG Page 34 • written minutes of these meetings will be signed by the Successful Contractor's Contract Administrator and the City's Contract Administrator, and a copy will be forwarded to the Procurement Director. •Should the Successful Contractor not concur with the minutes, he will state in writing to the Procurement Director any areas wherein he does not concur. Service Excellence Standards Excellent Customer Service is the standard of the City of Miami Beach. As contract employees of the City, security officers will be required to conduct themselves in a professional,courteous and ethical manner at all • times and adhere to the City's Service Excellence standards. • Post Order, Rules and Regulation Manual The City of Miami Beach will provide to Successful Contractor, for the duration of the contract, the Post Order and Rules and Regulation Manual. Changes to Post Orders, if needed, will be provided by the .Contract Administrator through written addendum to these orders. All Security Personnel shall have access to these Post.Orders and any updates at all times while on duty. This may be accomplished by storing the Post Orders on site or in the instance in which no secure storage is available,delivering them to the site at the beginning of each tour of duty. Should the City elect to utilize the services of the Security Officers for code enforcement, the City will provide guidance, direction and specific training related to the enforcing of City of Miami Beach City ordinances and codes. Additionally, the City of Miami Beach reserves the right to have any security officer removed from'Miami Beach posts for violations of the Post Orders. Court Appearances The selected Proposer(s) personnel may be required to testify in various judicial proceedings on behalf of the City. These personnel shall coordinate all Contract-related court appearances with the City when such appearances are required. Any selected Proposer(s) personnel required to make a court appearance shall be remunerated by the selected Proposer(s) at the same hourly rate as would be earned while on duty under any Contract issued as a result of this solicitation and all extensions or renewals thereof, and the selected Proposer(s) shall in turn be remunerated by the City at the stipulated billing rate. The selected Proposer(s) shall invoice for.the actual hours the employee spent at court, of whether or not his/her testimony was used and/or provided. (Court delays are common, and multiple appearances by the testifying employee may be required). A copy of the original subpoena shall be submitted with the corresponding invoice. Contract-related.Court testimony on.behalf of the.City shall take priority over all other scheduled duties, and the selected Proposer(s)shall coordinate with the City to ensure that this is done with no impact to daily operations. Selected Proposer(s) personnel scheduled to testify on behalf of the City due to their Contract related duties shall appear for court testimony in full uniform however, without chemical weapons, batons, handcuffs or firearms. • RFP 2015-O13-YG Page 35 Estimated Weekly Service Hours by Security Officer Levels POST LEVEL ESTIMATED WEEKLY SERVICE HOURS Open Spaces(Parks, Boardwalks, etc.) 1 Officer Level V (Supervisor) 112 Hours Parking Facilities 2 Officers Level V(Supervisor) 224 Hours 7th Street Garage 1 Officer Level I or II 168 Hours 17th Street Garage 1 Officer Level I or II 168 Hours 16th Street Garage 1 Officer Level I or II 168 Hours South Beach Walk (14-21 St.) 1 Officer Level I or II 105 Hours Alaska Bay Walk (1-4 St.) 1 Officer Level I or II 42 Hours N. Beach Recreation Corridor(64-79 St.) 2 Officer Level I or II 176 Hours 1 Officer Level III 168 Hours City Hall Campus 3 Officers Level IV 120 Hours 1 Supervisor Level V 40 Hours 3 Officers Level IV 120 Hours 1 Officer Level V (Supervisor) 40 Hours Normandy Shores Gatehouse 1 Officer Level 1 or II 168 Hours Bass Museum 5 Officers Level I or II 150 Hours • Sanitation Detail 1 Officer Level I or II 9 Hours Citywide 1 Officer Level VI/Project Manager 40 Hours RFP 2015-013-YG Page 36 APPENDIX •„D - ,... , • , .,._, .„.,...,., -�:^ - -- - - • �• Y - ..ice _ -• ,,,-, ,--.,„ ,._•.:. ,,....•,-;„....-•.,,,- :, ,_:•-•..:., , . , , , :-..-... ,r. , '_'-,•,•..., ,•,...,-••-4.....• s • 1 S = 4 1 • 2015-01-3—YG . . , c ... 'SECURITY O— F'FIC•- S' '' ,, . . . , _ „,..,: ..: ,•,:,,:_•,-,,,,•:., ,•,.., •.., • -••• ,••••....• • _ , 1 . ,_ , ''''''.:1'..PROCUREMENT DEPARTMENT - A � ` 1700 Convention Center Drive Ei x-:Miami Beach, Florida-331>39 ,, • RFP 2015-013-YG Page 37 a �• 1. TERM OF CONTRACT. The contract shall commence upon the date of notice of award and shall be effective for two(2) years. 2. OPTION TO RENEW. The City, through its City Manager, will have the option to extend for three (3) additional one-year periods subject to the availability of funds for succeeding fiscal years. Continuation of the contract beyond the initial period is a City prerogative; not a right of the bidder. This prerogative will be exercised only when such continuation is clearly in the best interest of the City. 3. PRICES SHALL BE FIXED AND FIRM: All prices quoted in the awardee's bid submittal shall remain firm and fixed, unless amended in writing by the City. 4. COST ESCALATION. The hourly rates proposed by successful vendor(s) shall remain fixed for the term of the contract, however the City may consider requests for markup adjustment in the event of unforeseen governmental mandates (e.g., taxes, healthcare mandates, Living Wage, etc.) imposed upon the contractor. Requests for adjustment to hourly rates shall be submitted to the City's Procurement Department for review. If the requested adjustment is approved, the Procurement Department will formalize the adjustment by formal contract modification. It shall be further understood that the City reserves the right to reject any adjustment submitted by the vendor, and/or terminate the contract with the vendor based upon such price adjustments. 5. ADDITIONAL EQUIPMENT/SERVICES. Equipment/Services not specifically identified in this request may be added to, or deleted from, any resultant contract upon successful negotiations and mutual consent of the contracting parties. Additional equipment and or services may include, but not be limited to licensed and insured motor vehicles, off street motorized carts, Seqway's, bicycles, guard tour systems, body cameras, hand-held metal detectors, x-ray screening of packages, walk-through metal detectors, K-9 detection services etc. 6. FAILURE TO PERFORM. The City reserves the right to take any action necessary to ensure that the security forces are fully staffed in order to protect the City of Miami Beach property, personnel, and assets. This may include contractual arrangements with others contractors for the purpose of obtaining alternative resources in the event that the successful contractor cannot perform If such arrangements are deemed necessary, then the successful contractor may, at the sole discretion of the City of Miami Beach, be terminated, and any cost incurred by the City of Miami Beach may be withheld from funds owed to the Successful Contractor. 7. SUBCONTRACTING. Contractors/Proposers may subcontract to qualified security guards/firms, with the prior written approval by the City, when requested to provide additional guards for special/major events or on an"as needed"basis. RFP 2015-013-YG Page 38 Should the Successful Contractor provide security guards employed by a sub-contractor, the Successful Contractor will be required to provide a Labor and Materials (Payment Bond), in the amount of $100,000. The successful contractor will also provide an Employee Dishonesty Bond in the amount of $25,000. Additionally, the City reserves the right to deduct payment(s) in an amount specified in the bid/contract documents for either non-qualified security guard, and/or for unsatisfactory performance in accordance with the specified Terms and Conditions of the RFP. 8. SERVICE LOCATIONS AND ASSIGNMENT HOURS. .It will be the sole discretion of the City of Miami Beach as to locations, number of guards and hours of services needed. The City of Miami Beach reserves the right to change possible locations and the required hours of service during the term of the Contract. 9. PROTECTION OF PROPERTY. The Successful Contractor will at all times guard against damage to or loss of property belonging to the City of Miami Beach. It is the responsibility of the Successful Contractor to replace or repair any property lost or damaged by any of its employees. The City of Miami Beach may withhold payment or make such deductions as it might deem necessary to ensure reimbursement for loss or damage to property through negligence of the Successful Contractor, its employees or agents. 10. PERFORMANCE BOND. The vendor to whom a contingent award is made shall duly execute and deliver to the City a Performance and Payment Bond in an amount that represents 100% of the vendor's offer price. The Performance and Payment Bond Form supplied by the City shall be the only acceptable form for these bonds. No other form will be accepted.. The completed form shall be delivered to the City within 15 calendar days after formal notice of award. If the vendor fails to deliver the payment and performance bond within this specified time, including granted extensions, the City shall declare the vendor in default of the contractual terms and conditions, and the vendor shall surrender its offer guaranty/bid bond, and the City shall not accept any offer from that vendor for a twelve (12) month period following such default. The following specifications shall apply to any bond provided: All bonds shall be written through surety insurers authorized to do business in the State of Florida as surety, with the following qualifications as to management and financial strength according to the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey: Bond Amount Best Rating 500,001 to 1,500,000 B V 1,500,001 to 2,500,000 A VI 2,500,001 to 5,000,000 A VII 5,000,001 to 10,000,000 A VIII Over 10,000,000 A IX RFP 2015-013-YG Page 39 On contract amounts of$500,000 or less, the bond provisions of Section 287.0935, Florida Statutes (2007) shall be in effect and surety companies not otherwise qualifying with this paragraph may optionally qualify by: 1. The surety company is licensed to do business in the State of Florida; 2. The surety company holds a certificate of authority authorizing it to write surety • bonds in this state; Providing evidence that the surety has twice the minimum surplus and capital required by the Florida Insurance Code at the time the solicitation is issued; Certifying that the surety is otherwise in compliance with the Florida Insurance Code; and Providing a copy of the currently valid Certificate of Authority issued by the United States Department of the Treasury under SS. 31 USC 9304-9308. Surety insurers shall be listed in the latest Circular 570 of the U.S. Department of the Treasury entitled "Surety Companies Acceptable on Federal Bonds", published annually. The bond amount shall not exceed the underwriting limitations as shown in this circular. For contracts in excess of 500,000 the provisions of Section B will be adhered to plus the company must have been, listed for at least three consecutive years, or holding a valid Certificate of Authority of at least 1.5 million dollars and on the Treasury List. Surety Bonds guaranteed through U.S. Government Small Business Administration or Contractors Training and Development Inc.will also be acceptable. In lieu of a bond, an irrevocable letter of credit or a cash bond in the form of a certified cashier's check made out to the City of Miami Beach will be acceptable. All interest will accrue to the City of Miami Beach during the life of this contract and/or as long as the funds are being held by the City. The attorney-in-fact or other officer who signs a contract bond for a surety company must file with such bond a certified copy of power of attorney authorizing the officer to do so. The contract bond must be counter signed by the surety's resident Florida agent. RFP 2015-013-YG Page 40 1 • _ t I .• F •• . ._. ,., • ..,. .. •. •.... . ,. . 0 . . . . . .... .. _.. . ...„ - -0 - ...,• ... . : ......„ _ . . .... _ _ . ,. .: . ., . •.. .. • . . . . .„,..,...•..... ....• . ..• • .... _. .. ..,.. ... .,. .. .... . . • •,.._•........,...... " • . , . . . . . . .. ...._. •._ . . .. _.,.. 201 5-01 3—YG . __ ..,r...• . ... ....•‘,.,...,.,..................•,._..._._.._._.,...r,....,,..•....... •. .. • •., SECURaTY .�FFlCERSERVICES ..... .••••• _...r.. ...•... .. . .... . .... ..• ,.... .: . . . ...•, • . .• .__ . . .... .„. .. , . . .. _... •-I.•-•'' . PROCUREMENT DIVISION ,-- - _ =1700.Convention Center Drive• _ " - -I - ---Miami Beach Florida 33.1.;39• . . _ t a • • • RF.P 20.15-013-YG - Page 41 APPENDIX E PROPOSAL TENDER FORM Failure to submit Section 5,Bid Price Form,in its entirety and fully executed by the deadline established for the receipt of proposals will result in proposal being deemed non-responsive and being rejected. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays,taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. This Proposal Tender Form shall be completed mechanically or, if manually, in ink. Proposal Tender Form completed in pencil shall be deemed non-responsive. All corrections shall be initialed. DESCRIPTION ESTIMATED PROPOSED TOTAL COST PER QUANTITIES HOURLY RATE LEVEL (A) (B) (C) ._ _ - • ROUTINE RATE - _ 1 Security Officer Level I 30,000 $ $ 2 Security Officer Level II 30,000 $ $ 3 Security Officer Level III 8,700 $ $ 4 Security Officer Level IV 12,500 $ $ 5 Security Officer Level V 21,500 • $ $ 6 Security Officer Level VI 2,000 $ $ l Vehicle—Monthly 2 $ ' $ 8 Vehicle—Daily 15 $ $ 9 Bicycle—Monthly 8 $ $ 10 Bicycle—Daily 30 , $ $ 11 Golf Cart—Monthly 4 $ $ 12 Golf Cart Daily 15 $ $ SUI3 TOTAL(ROUTINE RATE) $ . SPECIAL OR EMERGENCY RATE- - Security Officer Level I 1,000 $ $ Security Officer Level II 1,000 $ $ Security Officer Level 111 250 $ $ Security Officer Level IV 500 $ $ Security Officer Level V 800 $ $ Security Officer Level VI 100 $ $ Vehicle—Daily 2 $ $ Bicycle—Daily 4 $ $ Golf Cart Daily 2 $ $ SUB TOTAL SPECIAL OR EMERGENCY"RATE; $ RFP 2015-013-YG Page 42 lr • . ;APPENDIX E PROPOSAL TENDER FORM? (CONTINUED) :_ : ,SUB-TOTAL(ROUTINE RATE) $ z : • • - SUB-TOTAL(SPECIAL.OR EMERGENCY), • $ • =: :� _ : . _ • • TOTAL•COST•* $ -, *The Total Cost shall be:utilized to:allocate Cost Points in:the Evaluation of:Proposals _ a rd-y'�,?S 1'.�'`µ1� r' S,i d- r•tea•r; _''� r ._ - _ . , Company :'Authorized Representative Address: `^ _ Telephone • y :Email . Authorized Representative's Signature: „ rj • F jRFP=-2015701 3-YG _ r Page 43 . ti i }.• APPENDIX, :F - - , . , ,:::;:::..,,.:.,..,..„_:. .-.:-.:..- ::-:,.:.,-...i- -.- ' c:-. -:- - -, . . — . /1- -- i---,.."...;.---_,4,--.., ..-..-:...:-...1---,•-•,-,.:,-..- , .,.-"..:,...-,,..,..,:.- .,,,•_.,..,2-_-:,-..., _: • - ' . . ' Re-_ • Requirements , ,,, . .. .„. _ . .. ,_ . . ,. . •_ , ,_, . .._„: . . _ • " , • ,. , , ' 2015-01 3-YG { SERVICES•SECURlTY OFFICER . . . , . • .. ,• ,. , , ., ,. , . , . , .• .• , • , . , .... ,. . • . ... : . • , .,, • . .. .,_ , .. ,. . ....... . PROCUREMENT DIVISION 1700 Convention Center Drive { Miami Beac h Florida 33139 , .r g • • RFP 2015 013:YG y - Page 44 M F AM t f 1 INSURANCE REQUIREMENTS PROFESSIONAL SERVICES The provider shall furnish to the Human Resources Department, Risk Management Division,City of Miami Beach, 1700 Convention Center Drive,3rd Floor, Miami Beach, Florida 33139,Certificate(s)of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than.$1,000,000 combined single limit per occurrence, for bodily injury and property damage.City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. • D.Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10%of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals,which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida,with the following qualifications: The company must be rated no less than "B+"as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company,Oldwick, New Jersey,or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30)days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. RFP 2015-013-YG Page 45 ATTACHMENT C CONSULTANTS RESPONSE TO THE (RFP) t i ORIGINAL SECURITY GUARD SERVICES I __,„ E A CI_ si. ' � S l�' C b � NI -1 f% w - y _ f In Response To _-,,17 Request for Proposals 2015-013-YG Due Monday, July 29, 2015/3:00 p�m.,: .. • � A -* . Presented to: `,, Lourdes Rodriguez, CPPB Senior Procurement Specialist _k. , . • : Presented by tip _7 F '' Taylor McDonald ---_— _ Director of Business Development iii Government Services/Florida Region ;;��'� - 7300 Corp Center Drive, Suite 401 . 2-.;:A.__� ��--'iii Miami, FL 33126 Mobile: 954-415-7419 `,‘. t_ Facsimile: 786-331-9559 r ; . '- Email: tavlor.mcdonaldallied'oarton.corn 41 ,.'' * t -:- t • fi ° i , : •. tr iD CW r ; . 7412. :. SECURITY SERVICE! sI Local Response I National Support CORPORATE HEADQUARTERS Eight Tower Bridge , 161 Washington Street, Suite 600 -' ;4 _ Conshohocken, PA 19428 , Phone: 484-351-1300 or 888-239-1104 _ ie —1 4 1 Facsimile: 484- 351-1401 ` WNN.alliedbar'on.com/Government ` �� FEIN: 20-1379003 ■ A LLIEDBARTON V sacuarrr ssarress Local Response National Support TAB 1. Cover Letter & Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents. The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. July 29, 2015 Lourdes Rodriguez, CPPB, Sr. Procurement Specialist Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, FL 33139 RE: Request for Proposals#2015-013-YG for Security Officer Services Dear Mr. Gonzalez and Members of the Evaluation Committee: On behalf of the more than 60,000 employees of AlliedBarton Security Services, we thank you for this opportunity to demonstrate our capability and proven experience. We will demonstrate our commitment to addressing the City's vision of having a world-class security guard services program. AlliedBarton commits our resources to supporting the Vision Statement at City of Miami Beach to be: Cleaner and Safer; Beautiful and Vibrant; a Unique Urban and Historic Environment; a Mature, Stable Residential Community with Well Improved Infrastructure; a Cultural, Entertainment Tourism Capital and an International Center for Innovation and Business;while maximizing Value to our community for the Tax Dollars Paid. With more than 1,500 AlliedBarton employees in the Miami area we are proud of having served the businesses and citizens of Miami Beach and the surrounding area for almost 30 years. AlliedBarton's understanding is that the City needs a company with proven security experience protecting the parking facilities, parks, boardwalks, City Hall Campus, Bass Museum as well as the beaches and shopping districts so widely known throughout the world. We have a proven track record of supporting the City of Miami Beach at City Hall, the Office of Emergency Management, and the Homeless Outreach Center as well as securing many similar clients throughout Florida-and the United States. Our Florida emergency response team is able to respond quickly to surge support requirements and special events as proven by our recent support of the recent Miami Beach Centennial Celebration. Our management teams are available 24/7 and we have a culture of providing employees with professional development to build a career, not just an hourly job. AlliedBarton will continue to become an integral partner to the City team by supporting your top priorities in securing the residents, visitors and business of Miami Beach. We will ensure compliance with and enforce all aspects of your security plans. We feel so strongly that we are the right choice for City of Miami Beach and wanted to share our philosophies for"Why AlliedBarton". Our hope is that you will use the AlliedBarton proposal as a benchmark in setting the bar high while selecting your security partner. Below are several clear differentiators of AlliedBarton: 1. AlliedBarton is extremely proud to be the prop en premier prom,ider of security ser,ices in Florida, serving premier clients such as City of Miami Beach, Miami International Airport, Port Everglades/Fort Lauderdale Hollywood International Airport and Florida City of Miami Beach i LLIEDBARTON SECURITY stavrc<s Local Response National Support Power& Light. We deliver more than Ten Million man-hours of security service annually to municipalities, counties,state and federal agencies, across the country. AlliedBarton provides comprehensive security solutions to thousands of customers, and are a vital and critical component of security and safety strategies for all our clients, including the City of New York, the District of Columbia, Broward County and Miami Dade County. 2. Security for the City program is a multi-layered program, involving the Police Department, the City, and contract security. The AlliedBarton Miami-Dade Management team has long- standing working relationships with local, state and federal law enforcement, first responders, and other government entities, providing the City with an additional layer of existing relationships within the community. 3. AlliedBarton understands the challenges of securing an urban environment. As such we are offering HABSI KABA MENTAL HEALTH& CRISIS RESOLUTION TRAINING - Habsi W. Kaba has over 20 years of experience in the field of mental health and 10 years in public safety. Ms. Kaba is internationally recognized as an expert in the field of mental health, crisis intervention and de-escalation techniques. 4. In times of increased threat levels, imminent danger, natural disaster and catastrophic events, the City needs a partner with the proven ability and available resources to support increased levels of coverage, especially at a moment's notice. AlliedBarton employs over 4,000 security officers,supervisors and management level employees in Florida as well as over 500 armed officers in Florida providing an immediate pool of available security officers for contingency support. In Conclusion AlliedBarton Security Services brings tremendous experience and commitment to helping the City and the City of Miami Beach Police Department achieve the intended outcomes of: increased visibility of police/security and maintain crime rates at or below national trends. We are fully confident in our abilities, and are prepared to be your security partner in order to create a world-class service experience and security program. As you check our references, please ask, "What makes AlliedBarton Security different?" I think they will tell you it is not the tools, brochures nor proposal: it is the PEOPLE. We have a very talented group of managers that are 100% vested in protecting our customer's people, assets, and brand. For everyone in the AlliedBarton organization who would be serving the City upon contract award, thank you for the opportunity. On behalf of the AlliedBarton team, it would be our privilege to continue to partner with the City of Miami Beach! If you have any questions, please contact Andrew Daniels at 954-415-1367/Andrew.Daniels @AlliedBarton.com or Taylor McDonald at 954- 415-7419/Taylor.McDonald @AlliedBarton.com. Sincerely, Andrew Daniels Taylor McDonald Vice President of Business Development Director Business Development City of Miami Beach li SECRETARY'S CERTIFICATE I. David I. Buckman, hereby certi f that: (i) I am the Secretary of AlliedBarton Security Services LLC (the "Company") with an address of Eight -lower Bridge, 161 Washington Street, Suite 600, Conshohocken. PA 19428. (ii) William C. Whitmore is Chairman and CEO of the Company and William A. Torzolini is CFO or the Company, each with an address of Eight i o .er Bride, 161 Wash.in17ton Street, Suite 60{), Conshohocken. PA 19428 and. (iii) Andrew Daniels, Vice President)Business Development of the Company, is duly authorized and empowered to execute security service contracts and proposals on behalf of the Company, including, without limitation, all documents relating to furnishing Security Officer Services to the City of Miami Beach under RFP No. 201 -013-YG; pursuant to the Resolutions of the Board of Managers, attached hereto as Exhibit A. In witness whereof, I have set my hand and the seal of the Company this 9th day of June, 2015. David I. Buckm.ai1 - - Secretary (Company Seal) Exhibit A ALLIED SECURITY HOLDINGS LLC (the -Company-) Resolutions of the Board of Managers .gip pro ed June 6. 2007 RESOLVED, that the follo«in . persons be, and they hereby are confirmed as officers of the C t.ompaI?y and of each subsidiary of the Company. holding" i , the titles set forth c�l.,pi? 1Ec. their 'especti e names. to serve in such capacity at the discretion of the Hoard of lanauer5: Name: Title: William C. Whitmore, Jr. President and Chief Executive Officer William A. Torzolini Senior Vice President, Chief Financial Officer and Treasurer David I. Buckman Executive Vic.e President, General Counsel and. Secretary and it is further RESOLVED. that officers of the Company be. and each of them hereby is, authorized to take the following actions: (i) execute and deliver. on behalf of and in the name of the Company and any of its subsidiaries. any and all agreements. instruments, certificates and other documents. as deemed h such officers in the exercise of their_judgment. to be appropriate or necessary for the conduct of the business of the Company and its subsidiiaries in the ordinar\ course, including without limitation, customer contracts, documents concerning bids or proposals for cutomer contracts, bonds and surety a_'reements and agreements of indemnit% thereto, empko ment. agreements, confidentiality agreements, real estate leases and equipment. leases; and (11) delegate any or the foregoing: actions to such other emp!o ces of the Company- as such officers deem appropriate or ncccssir . the ��c.,_rcise of their judgment. • rti €�.'�S( lE 1`I E O) UU'2E 'Ill \1LtiC)?', f.E.-;'t?Li f., t E..t.:l1 t?_' t$',e, (.`t)d}l _i,1� !il`'rtiCi �;i d �LtlitC}1 iL.�C� (�f tL )F '*� T _ C.;:11�' t)C ail:v l - 1c' L.6.i-np):' lL .111'Ci:1ili1��.r.i,on ■\�itf1 the m itiZr Co?.ritL ml`r `? t11� _ {[ tie Mar L i-s.��.utt,in ar. htir n— Lt�. .pt��, r�tI ik:Jl Lo11tumLd 111�1 .. ,, oved i1� a.1 . _ ;h' Try t _fig J .� 1• �.• J-■ • r Q ,!..."•"•-•:-.'' fir' 1 iii ' 1 _ n r•• • • �LLIEDBARTON s(CUarrr SCAVrC(9 Local Response National Support _ MIME Table of Contents TAB 1. Cover Letter & Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). 1 1.3 Minimum Qualifications Requirements. 2 TAB 2. Experience & Qualifications 5 2.1 Qualifications of Proposal Firm 11 2.2 Qualifications of Proposer Team. 26 2.3 Financial Capacity 31 TAB 3. Scope of Services Proposed 33 TAB 4. Approach and Methodology 51 TAB 5. Cost Proposal 105 TAB 6. Contract Discussion Items 106 TAB 7. Licenses, Insurance, etc 107 The combination of AlliedBar ton's Expertise, Resources, and Stability will... ENHANCE YOUR PROTECT YOUR PROVIDE PEACE BRAND BUDGET OF MIND This security services data,tiirnished in connection with a request for information,shall not be disclosed in whole or in part to any third party.This restriction does not limit the right of City of Miami Beach to use information contained in the data if it is obtained from another source without restriction. City of Miami Beach iii L LIEDBAKTOnt srcuarrr saavrCrs Local Response Ptational Support 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully completed and executed. Please see the following pages for the Certifications, Questionnaire and Requirements Affidavit including Appendix A. City of Miami Beach 1 APPENDIX A BEACH Proposal Certification , Questionnaire & Requirements Affidavit 2015-013-YG SECURITY OFFICER SERVICES ppsonuR7AAENT DARTMT-NT 1700 Ccnven don Cene Driv Mtami Beach. cda 33 139 P'71 4 7 -3,2,,c,-;;E-7 .;------ --- ,20 15-e 4.3-YG SECURTY OPFICET-'.Sr=RkliCES frTI;Calfac: -ii YaSbei Genza:.ez : 30,5 673 TOCC x i;z").30 just.7eGor•zaiez.f.')rni3r-iibeactmi fxv_.. .._ ___ . ......72:7-7,.:=7"..;',. ,,.. — :', 11 =-: !, -:7-.:_•-7-::-", '-',,',..z. -.::',2.:. ,." Purpose: The purpose of t?.:s Proposal Certficazion, Queszionnare and Reouirenients Affidavit Form is to inform orospecti've -'''roc.s.osers. :-.)f certain sokcitator ad contractual rrerren ts. and to coltt 7lecessaryinfocrnat!on from Propcsers ;r1 order tj-lat certail potons of responsi'ieness, responsit.q1ity and otter dererrnining factors and corniAance .,,tith rec-,vrarnenr,3 may be evaivated This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. Generai Proposer Inforrna7ion Tp,,,.:NAM; _ A IliedBarton Securit2,- services LLC , ; ___ r 3is.,r,..,- - No 28 ; Na thmLiowaes- . 63.026 bi----7. 7...1..;:ir.;i7::::::7'..'1=-:;:::;:•77-§7.-7,37ff0.2"1.:A-77:F'77 ?::T-Fi7;iF.Li fIr;:f7E,,■F...:-- -"------"- " ----------------7 I.--- _..... „.... _. .,..„.__,,,,, _ :..7.■•?;;I'A L.'!".7.,..)-Z 7.,11i..CLAM . . f Eig.ht Tower Bridge. 161 likashir,tzton Street Suite 600 .._..____.- : : . C.onshohocken ......_ _ :-.---§ -, PA -74 . : zP CODE— — — -------'4 '' 19428 .. ...., 484-iD1-1300 ---,-,--;.-.".•:- -.--.,-- r 88 -239-1104 •' F,-;:;NC — — ' 4S4-351-1401 —7-71-P.Tiii:oci,_AC,.- :7-_,2-•s , r‘....s_____ /300 Corp Center Drive, Suite 401 ' ' i Miami .---,---.. .. ---,... -- — ---,i FL 4"P',..CD!' 33126 4,f.P.V4(.:C0017.--f:E..:P ESEN7AT,VE r-:C."R F.Ni.:., GEMEN7 -----t Andrew Daniels • ACCOuN7RE;7.-iLE -•VIE NC• i( 954-415-1367 1 ------- ; AcccuNT RE?TCL) FR":":.NC: 305-262-7123 ' a ndrew.dan ie 1 s . i edbarton.corn • -_-- . X.Cr.: I,r.,...4 :_.f'q -,k_i 20-1379001 reseries te *itgh-t tz s.. ..1( addit!'onai irforrr37,or, from Pocoser or--....her scurr;e:3; ircfud:rg cut 'ct;i.miteri ri.c. anitirrn or prircloal Inforriavcn appiicabe':cens:..J.::. resumes of reie,iarl:r.c:,/iciu.-als.cnz irforrnaticn ficarc:al w:torm,-.:4:on. or any!nforrnator the City deerrs necessary to e'4a1uale Jne cac:icity Cr tte Proposer to perform in 3ccordarce with contricz rici,iref7ens3 •--)c....ie. I 5 7eteran Owned B's,lsine.ss j 2:•3reser et':ar .,eiS rX� SUBMITTAL tRCQL REM:NT' PcC Cse:rs fe'1r stai.l,s sra,l a„Lrrlil 'Lv';.i"s^r.- r proving that firm as a veteran-owned_-:Jihess or a ser,;io'-rsa,vi.ed l etyrat owned 2Cx t+r State or-;Cr: c or United States'cC2s3 yore •e,E req it c oursuc nt to crd;nance 2011-3713 2 Conflict Of Interest.Air Proposers must disclose. rr'h2'l Propo53l the -ar*, ! � officer. �• _C>C' +�'••v:'�'i �CuS� r•Mf�1.� r ...,�te:�; E any i(- agent.Cr:mediate family r:rc ;s also ern errioloyee,t,"e . y Mem,: decor -:,r?Per alt Proposers ^s? � (•. ri" �{.;Sr City employee who :g, ." must ;5 e °St any ow!/n� either ciraC',`j lf i itif C:: rteresi •f[en i".d' r, Prr;pos�.r entry or.-,.rry it its affiliates. ty '3: 1... .. � r:. .)t Jr�'iGi.l or more in the SUBMITTAL REQUIREMENT: Proposer,must d sctose the _ .,.. r.Gir.�;�;�:;t ary�t'h.�� director agent Cr'?^ , t? �� „a;� r �,. �.: . mec:ia. 'amity member i�cc.fie. S;Ming anti i_+,ati-t ,�;rc,s also an a�'•Ci�:yee•�f t!" .C. 3e t. • a`''y`-.�.1 ar'`�'i�l:lam°.fl"G_l`�'r:j :earl r�Ir�Ct�•/ :f��:'=r�i, nr C� +�j+'''r,Yl;af:",u aW' � f ',�.i: ers^',,15;?��C L:sCIGS,?i�'C�.name;i� Cr; �.r. cc ,3f interest o ter r r-- -, - .3 t� .ts of kiat@_ / ,: �e•,,et i'ar :.c. in the Proposer entity or any J� Reforencess-& st-Pe vFe'xi c 2-+l= tw.ise�'me:rhr& 4-a:1 s.� -F ._ .h s r'- ac" �t._ �>r .�`S 1rsF C4�':,Cti-+�'-f}6C•r*tc=-c ?:F'tr�fi S48.414-4.%--REQUIRE+3CM- . -r:fd:_{- -1C i ii-:Ei?o laic fc4':w:f:; , +=frAGme,-v�Q."r4ar.4-S-_ e-- T Litigation History.Proposer shag submit a statement of any ii tt a r{ r or regulatory action that has been i'i::against yJ uf Tittf5i:^ the:c5t':e years er con has been''C d state and tesc+:e rre It:sat,on Cr reoulatcri action Tiled. and identify tie court or agency before ,ihwh the action was irsi,tutted the applicable case Cr fi!e rumtear and the status cr thsposi[iiort for SLC:'reported .a tier if no '0;ga:ion Cr regulatory actor has teen flied againsi 7 yot.r trr^s,5; tif..V...e a Sr; :?'^i?^E v :i?:effect f'1„`i a fG^raS.uiatcry 3cton has been lied aganst your`r•(sr,please provide a statement(G that effect.Truthful and complete v r answers to this question may not necessarily disqualify a firm from consideration but will be a factor in the selection process. -Jntruthful,misleading or false answers to this question shah 5.?suit in the disqualification of the firm for this project. SUBMITTAL REQUIREMENT: Pr'opcser snail sut rnit history of liti a:ic. or regulator• *'r ro �.�r. r� ;,- m the. y�. ' i_yL a.� f action ,,� -against proposer or any 'J:..rGS2 team E'.tier arm _ r tri pa.t 5 years r P'rcccser has no litiga'icr history or egt.l 1^ f 3 Statement ar_cCroingly ._�-... S r,y_a:try ac;;.n- in !?cast . sul;rr,: • ^. � .d5 r:� .a i , � -?� - _ •- Irr it: r c 3- ,r d: � -. " wr ii .•.Gat':r i r! f" ∎"'"LC r s^ t :� � e a;;r..rC2 - . � -i-1 i.. V.at.+ ^.?I',. `• + .4 .. pyre.. y, , ..:•- 3- .�'::: .: •'.' '.,? +�rt,'rf ]C.4!iL• ��i.1�_ Suspension,QQiJarmerlt or Contract Cancellation.� �- ,",- � �-` • • o ass~r:_a.--:;.r-�:;ar•^5;s� tion..r as• roccs er ever Peen ` rn c aed o r,..: .e'.:tir�i(3C� ..Ci'.'•°l. � n- .....''.f�-CJar::.�; J'.:�l.e�;1G_:.aur'� egai r!3.. e'-.cue to nor-cerferrhar.ce r n,b` o n v{;. ('e �{ r. had ..Y a"f�u�i{ sector agency? YES X NO SUBMITTAL REQUIREMENT: if answer to above rs ".'ES.-Propose,sh.ail subrr t a statement Cet3iiinw the reasons that led to ecr.;crt s. Vendor Campaign,Contributions..Proposers are expected to 4y = l'. :y 3 campaign y F;S�a r, ;2 ;e rGra fi?,dS as :CLc:;2� in Sections 2-t 3'rF r ouy h t �� of••.0 City +lte. f(:iuGrrg �r.fEtil�n aj"{rJr 3r{ T?jc,( a^a"Gaf yn oGrrnb;uCr or f"a!i�r:,I to .arti:.oare Cr t� r.e carncaior committee o f a candidate for the _offices of mayor or r taS. Gr jrnGCse rs s a{ be s eiy -esu rr!s{b:e for e �r`'� •„�'�'f ucpii:3b.e G(C,,g;G(S of the City: Campaign FinarCc;a`:;s are r ��::l_d Yltr ar.;. snail oe subject is any sari =;tiCns as prescribed there.in. irC:wn g j scualificaticn of ir ocCS3ts -„”'e everl t o3!.cn non :OO- liarCC r c are of up to 5:5Cr 00 ah a°i be imposed on every person who violates t this section Each ac: 3ivic1c deccsit;ng a ocn-:b 'on in c t 'c' •� 4� ut;J.t t�`�,{�,l3tiCt{..;;.�7.s sector;l- ��constitute a r�:,C,,..Ist.tic:te separate 4{alaGtrt 'Vendor' S''s.'f ..Cl•,,�,Y ^?tv.a' persons an entities.� itir a ctities r. -..r,,�. The .., � S `.�:C {'!:._ ..;I till y •`��ii Cie. r�ECfaj; in •. `tent;:•l entity ! term .-]r.�s�'3 -yiTj r?:li?;'^e�'�+I r.t?f��trr ±r.-..r :n�d,f-:r.!., of ', .er 3^y 00r500'.Yf a~ir CC ur r''tiireet merest^.f percent J `s'i.. :C`',,.t: : (?lit rr oijis''i ii lj capital-stock SUBMt i S AL REQUIREMENT-. Submit :.Rae ri jrras ail;ndiv; • yr, '`�= aGCitJ "+;.;,'.r' ;i,;r :. o.. ^�� •��• �; 'mot ,: .e u: 'CLa� :r :t'C5 iC :V.-f:i' the:CrEfiE,ter"• ._t ix.^Csilr as aeril'ed 3t:0`:� \t �' J• ..U. -'tit,.'c3 �ti`"c has .'ortf.buteo�4 tce campaign either .�.0�{.�.{� tin indirectly cif t has been elected the ,ff`;.e of Mayor or City Co mIssicr:er for ..e , - , ar- a y °`, t !.'r a �ar4.ida. who i .J'.�or ',ff..,.i Sec P7cia C; Code.of Busyness Ethcs :_;:si;ani;to iResolutic!, f,,,efs:jr,or errIty tat.S *3 C do cLsiness wrth ine City adoor a Code of:Business Enos ar4 subrrif rhat Code to the Pi.courerrent Dyson with its proposailresponse Cr within rive::5)oais!icor. receivr oi reqLest slai: Fit 3 crinirri,7: iii:Iccose:r c ccrrpiy wit all applIcacie go,?ernmenta ru!es erd rf.-:3,3larlons includr.g among olhers !he :or 1•,;:r of rterE-,st icbp r provision of the City o' Nriarni Beach en,..!.Ci'iaM;Dade County SUBMITTAL REQUIREMENT: Proposer shaii subrit fir-'s Code of 3usiness Ethics sutrrizting Code of Business Ethio,'s.Proposer may submit a statement iildidating that-t wt ept. as requir,?,d ir the ofitrance t,h.e City of Miami Beach Code of Ethic3.availatie ar.www rnialTiiteaont! prifocuremert. AlliedBarton Code of Ethics provided at back of proposal document. Llvirg Wage. to Section 2-408,7,f ne Men Beach C..ty Code as same mai.4 ar.ended from 7irne to time Proposers shad be rei7,!uted to pay al,:1,mcy:a-es who prz:vide ser.4ices p,..r.si_ant tis.4grerref.1:,the r..curi:?'Iv'rg.6v3ge'T-es iStd bEicw. The C;ry Commission a",pprovi-,1 2014-3.89 Cr Secternper 3 2014 increasirig the living wage rare to 313 31i hourlY"ti' hth berets Or 311.62-hourly with realih cenefit.s'with eftective date.of Jan:..iary 1 2015 The iiving wage rate and health car e. teoe , rate may ciy Pes-c- on of the City Commission be indexed annaily for inflation using the Consumer P'rice iildex.for.-31i i..;roari Consumers(CPi-L)) :_auderiale issued by th.7;U S Department Of Labors !Bureau of Labor St3t:5tIps Nct• itr-standriq ti-ia preceding IC annuai.ndex shall eAceeri three per:oent The C.it.y may also.cy resolution elect not to index the k yng wage rate;n any carticAr-,rear. if it leemea t wcud not be nsoatiy sound to imoleirent same;in a particular year: 1:d-roposers.failure to comply with this prO'ilSCil shall cc deemeo a rnari.t.riai breach under this proposai under which the City may at its sole potion :rnmediazeiy deem sax: Proposer a non-responsive. and may furter subject Pr000ser to additional penalties and fines as prcvded in lt,e City s Ing Wage Crlinance. as arr.erded, Further information on the Living Wage requirement is available 3t www rmarribeachfl go /procurement, SUBMiTTAL REQUIREMENT:No additional si.tmittat is requ:rect Ey virtue cf executing this affida.vit document.Proposer agrees to t e',ivIrO wage;-e(-iuirerrierir Equal Benefits for Employees with Spouses and Empioyees with Domestic Partners.When atward,rg competitively solided :cntracts 4a1ued at over 31CC CC(.',whose contractors malnrain 51 or mcre fu me employees on their payrolls during 20 or more •calendar work weeks :re iEduai Be..refits for Dcirestro Partners Ordinance 2C34.3,4 rei..T.;Lres cenair contractors doing business with the City of!Miami Beach, vino are aw,Fdei:-.,a contract pursuant to cc.-.-rnc,etICrie prCp0Sai3, to PrO,4!de 'Equal Benefits*to tiefr employees wit domestic partners as they provRle to erroye,.-o-s with spouses 7he Ortrar,oe applies to all employees of a Contractor who wor vithin the City ItrnIts of te(.; v of Miami Beach F!cr'da:3 rc the Ocntractcr s employees!cca(ed in the United States out outside of the C,ty of Miami Eeach :imits. who are direotly performing A/or,. on the contract within the City of Miami Eeecn A. Does your company provide or offer access to any t enefits to employees wit spouses or to spouses of-employees? YES NO, Does your company provide or offer access to any benefits to empicy;ses with ,sacrie or opposite.sex;domestic partners'or to domestic partners of ernc.loyees7 X YES • Rage 7 'hat acp ..: Ji „ti�. -_;o`1'- .-'c4'Ls! r ."f •.ner sCr•7,:'i any ad tt cr ce:? S no!.31rp VL I 3PCi +!C•~ ',etc., Joni ^e G'9 s are or.i ^' y =,-r C:re c :e:.3i.,'2 `"-f have p i,55' or C! .:5`!C 73f,,;r. 5ucr c»?ad=^'C't`ea'r .;they ioe.e' ere {r: d. ,.r=_,'t .. ."e stci,3e Cr;Ic'me uc o.30r;r ?ilvh 39 r''edIcal,nskiren,-,e ,n - ;lrin Provides ioi • '.ri does not :'lies'idi:r _.r:d`C;Ices•Tltth profilde Benefit ---- ---- Srouses Domestic Farm ers _ ll Health dy e --- `��— —_`..__ _._..- —�—_- --, - -- r1 Bereavement Leave X __. __._:__— _-- __—__._ _ .- if p'c;^ser canner offer 3 ^ere`t t•^ :,R^ r 33r•r=r t�(�• . C, tare ss n^ M- , .V . .e�'!IJ titJ u•,. 2 Lt�'J:C 4i s':`JCti� c�tv{{J'w yr!�r :o r:JI ` .here are no insurance providers v !n _ 't area willing� 'r` ^'�� w 'C, � _ .. _ :,e•:,' �• Jl.. 1 iy�: ' pa e3 filr iV offer ? Stu^ter '•. -i• i�� f7._ Y= -� r cl:!� ;,: _ -r :-, �.>:..,I�,c� �.. emu. �c:,lr:pl(ar.ce ;.. �►,, , -�t_ q�... �.�-�,,I�� Vu ..l. � li.('�C13.�.v�a(iiC `Vf,,�'' c irpiy v:l 'Iris Oast You mils' agree bay a Lash. edLivaien d sl'pr Re ct v J. ^•^;�'� :t. t�''?�C saC`i�". �, _�.,v a!~ i.. It .� completed �, .3SCn�ylr L1r=a.Si:r� ,clty:a":Cn t{.Mc �.r�.�• al t s t-.p �� c ac i eiche or ;cu i rlat.o, Peas..raole Measures Apc�lcaticrt mil.',e reviewed for:crs derati n by the Cit i :J.al y. or i':.`- ester •e Approval rot ar, r .a; r r G E ;; i�.. .=hie'- ar, 't e �i ,a decision:; ,at g.r', �Ist.Jn a'gins Further,rt-crmarcn on ;:e usual 3enefit3 re uurrernert;s e'ialiao ie at.itw'i miarmiteac:,1 c .^,moor '-'a ti `r.) Pub'ic_ntiry Crimes. `e!:ron 257 433i_:ia =c "-.a � r::,�.;i2 •.%5 as...r?"tly enacted or as er'"enc;?4'rcr`time'e tame,states that a :Gi Cvn�;;arltiate`+ti�i:^?s been l-c.^�! - 1. -.-..., .. ,,. .` !�C• j ..i i"•.- :.1 on:•j:e c�:,.y:i.teJ ,endcf ii s,tJ I•t•:'^ co t i• r , en.,, rte. +� o submit .3 r J� r''(� j ."t♦ tr' 1• ^�, s r '�c:`. .�a'.t.f�./.:.tl vr� for a!.iL Gt.L entity L:�1�i�may not 7Ll.r�(l ,2,r0.Io `.r' JCG.Sai �t reply or 3 C l ract t� provide any ;cods or f1J tc - :'.ilrC:JC'l or r!3t":Iy 'rl a JJ(1G 3r± "'",,r•"C"I 'n t ' _ � �•' '' t.c� �.. submit• proposal Gy I• d Witt bu eriiti for the con! tr" •ion { apair if a puoi- inn 1 5,.i;..t, , r �, t.t:building or pubic,� ftl,may riot submit pr ocsa.is. prece$als or replies or leases of ea J ert pubic r„ pct be t rr.C i.j to 3 N'.,:: ?:^#':;! may. t 3'tiardan,Cr perform;toll's as a contractor supplier_ sI.CC ^sae:cr. ;r cz;r:s;itar.i under �r � r r d.' a contract with arr public entity. and may not transact business with any public envy excess .of the?hrei`Ic amount provided ,r - . . i r C JEG ''Y Ph() , II { � 4. ,.:-,�_L,(:r. 'Cr a .or;CCr.F ti�months folio-ring c'.v�nC `J'�atale of being placed on tIre convicted vendor list SU 1f~1:E.REQUIREMENT:No add:trona!s:.^"'t;tai;a r%''':Ire:: / i virtue of,..�ecU':rly !his 3ffica ')ti document, Proposer agrees with rie en ure Len`s of Section 23� 1 J =_rL ea Statutes and certifies It nas•''..f Veen rla4,i d on -4i1'd'dlad vendor.l7t • . Acknowledgement of Addendum. ,4 ter slap e of s^•icit:T, r City tiYliii;'1 may provide ��(�It;lin3 '1` /�,,? 'S • • ..t%4 ...." r :he �ta'�i°jcc3Je one "ir ^'-Gr? ?{i�`t;r,�.1:C•1 to lie SCiICItGtivr =r C t;cr ,c '7cpcsar3 Cr alter s:al:c',arcn refT.:,rener(s s ie C;ty •:Iii Strt is to reach every Proposer V , oC er :caving rein? cd sc'cita':on trf r .�.e City's e t;.. :1: t, [".rr!,3rd i 5 �J•..Ji�.Izr�t system ;-ubi�t ur'.�:a:,e,am -c he'rer prcco er are solely respvr Stle'Cr assuring tey have r ed any r r a. i -t � r Addend-,:m g '-ce!, and alt addendum issued;ursiJa c scl{chafer: This�.ckrtovaiedgement of use. '^obtain^and --'er._.i @s ,tL1'`.the :'CC:,rr ,r..cj received af' MLft.�.ailCliC�l r?1e3.�.G�:/`j'tlle.City pursuant to t[is s4'R%tr'.itat10r1 `dill;r? to Gt it and sckocw edge receipt of all adden1.oaa may result t r;re(C32i]$Syt 3!liCat IC1 r i ai:0 CGr^r,• irltai'.c`torch"' inlStdl;o,anti"2 ^eggs ! Recav CLc. e ,e ' —. :Lar•i _ K . rrG • —.—._ ,A I � - ndur, '?�.� rd.m ; Addendum Addendum '3 QA---- -____ — ✓ . X ..driercum 'Addendum Addendum ,;+ .�— __ _ —-_ .; - -.ddenot r - .{ `G. �'i .1... • *i;e'dum t7,. —3CCi;c at r,r,%rmat;cr of 3 ddend r^ 3 rec�fired s;brmit i.rd t to cover •�e s;{ _ ^fl �r� rr rn _r : EMCWSUREAND DISCLAIMER SECTION ^.. .io :e >. ed±_ee! S ce.ing Litnisre] to the r:.:c:>:rarr t the v.. action y'.a'=f1 , G/ r. / [Man Eeaci i{re 'O;r• the r ei 1Qr' A§iy C+ by��'�City r`'�CGr'tSc tCi�.rr•, ryt ate^ ! � ,, .i• r} 1 ° ^r ?CiNI .ri 3 a'��. .iE{'CE .Cosa,]matte pursuant Ti 1 solicitation Cr make � pursuant �?S��a [ cr' rC, in ."(ra:(1=,g ai? award !:;in Failing Cr refusing r^ Z ary cFfa:f�FtE:CSl�ant iC such`':�Gia!' �r.� ,:,^ rE.., � ,.+_ .. � �� .c�t;Sii• .� y. 14, { '�^v of 3r;award. slat': .q•.. i..- cancelling•, <'1C„1�, vi ir': ;iji[:;C;f3'f1:n!,Cr Cidi�Cf',i:if'C�' :his _4Jtl!:[tC41Ci? el11(k:r;before Cr after S'SIJan'„ a 1a.tie without. ci'ry. •.,'r..... w °R its sole discretion: the City may withdraw the sc iin•:2tr Gf ert^p r before cr at ter receiving. ^w4Sy°S may :: C= t or reject proposals 52l5 3'd"uy accept c fW;^S?l5 which jCiidl� ;r , sci'^.'at;'ik ,"Jy:ns aper^pr`ato??J its test interest in its JtIP 3$li er,or,the City may rrn:ry tre t:i?11ricat;Gi3 and?W"ee eaC i,_if of any;arty or cares slit:Tr:it:Jag fir oposc15 in response to this SCIi:it3t[v' Pail-owing 3Ubf?"IS'SiC1r: of a ae. Cr Proposal. ^'.p 5 2'. :h e 2 ^t cart agrees ees i^ 1ile. :lo n kf.' ?r details infer:rat:oil and assurances..CJ. i'oiidi .i(ai.{at arm Clscicsae date. i v`ating to Tie Pro r osat arc tr a applicant Rnli„'rg ,:rnCur il'na?:rP the ave}:car3 s aR r!afes. officers. .i. ctor S ,na e';crd rs „'r rer ai amt..' ?� ;ueste^by the^;?y in :S Ctw:f?iiCir The r att;Jn,.,.•^43fr'2d hefer is^r.;fisCd ..oi:I.) co-the conv enience of r];peotve PraccierS :$ me eSConSib i I i;y . i The recipient to a SSif?a3 eIf ti7 t information contained i7 (w!f a c�(:?�air Th City does rot any assurances aS to the accuracy cf any in this scil C Itation. Any reliance on these contents,or on any-permitted Cc mmuSaca.c.r with City officials a . ..� sr I.ve at the recipient's s CI?risk Proposers should fel1 3 wfdSI l'!y on liClf 74n } 1a s:t`a:di'S.interpretations and:naiiSZS IS being rrJtiiid?�oy the City 'd°ti,Qjt any tY3rfdrt t v*representation,express cc;,ric'ied. as to'ts cort.nt acc;iraCy Cr ;^^+pier r5_. No warranty or representation is made by the City ior its agents that-�/Proposal conforming to these.rWi,., m�n1$ ce Stiew e•d"4f consideration,neCG6aG^.Cr approval T,"? City SI'2il have no obligator:L f liability.wit respect to this SCi1Ctaiio n. the S 4I.0 t•o:an d re award process.,of whether any adef:'Vli Ce mcv? _Ally recipient of this S;ri.itct{C" responds nereto fuity acknowledges ail the provisions of this Ois :c�ra='a O iSCt2^EC is totally relying on this Disclosure arc and agrees to be bound cy he tarn^5 hereof Any Proposals submitted to tte ti'� pursuant to this Solicitation are su C n r°ta-d at the-idle risk and ie$�Q;$;G}ilt�;f the party SCCCi' ;i � $uo.?i Proposal This solicitation S made subject rc correction or er-Crs Crr ss.Gns Cf with:tre'Vai from the e , , ..a s �S�.i•.f! market�ilf1"Gi::nC^JtiC^ :r�r:.err guidance only ant;does not constitute ll , 'i r, sliCn is fee^t,. Cc " al!or any Hart of ail,3t�'rcei'?eRt. daP y City and ]Pt Pr3yo$ (S oe bound only e .f anti when r yr c.. 5, ., �..e.. a . ,.CS r `•+' rCi,CSaiS` definitive agreements Ce('airiRi; '`'eFetJ are 3}; r;'•ir=: it'd � ,?^..t?;^. r�.�,,�� .h3S same may be r:;t:'l�.'if:lfr. end �7C applicable among ,_n •.,. by 1i: parties and then only C th . terms the definitive agreements y r -` pursuant iC die a r� i t,a am n� pares Any response to tis solicitation may ce accepted or re,rrt ed by •F City tC'and reason,or for n o easCr.without any resultant iiaciitty to the The City 15 governed by the,GC erne ent-r.• e_Surs0i;re .ad.at ail Proposals and supporting dC l ^�?tS shall be 3j%ECr;Q u:5Cr CSUf ° as eCL� S a C^ law. ^.ir a iCp�3w.� snail `? submittal seared proposal cirri and snail rem in `c dert I eJ to t he extent permitted by"_.0 d a Statutes jiit :e date dre; J^a �e2ct?� for ra :n cn ses At time ::Gcume:t$received icy the City shad become records Proposers are expected to make a'I disclosures an' .i- s aS e requested in this i By make t and.�CCtd(3fi�C+: r � BrEOr '^ ,, ,� � � sc'li�it • g f sUt.'R1iSStGfr of a, rccGSat.the Proposer acknowledges e'•., eC 3„Q ar, as that 9. ;,. { j liiJVse( 5 gr_ s t t the City has..he r<ht make any inquiry or,Mies gaa?:or S deems appropriate to i 1;•i,ri'T1a tic R r rain, t. �. ... +. �"" the �. ir+ ..substantiate or supplement ,onta e in the Proposal. and Ca i.cr zeS r, r� to r.,, �. _ ....J. ri_ >t:r? 1''.3�e to if''C r• end ui' I Each City,.i .-'.fi`!.i':a 11("r!:r""!ct information:i.E..ht Proposer v°e�iliF$ !hat the sr' ,-�.•^;1 t^ r rr in such:l~^tjiC`r''f investigation 'Z �.ac� _ e,. r .,•, .. � :r � true �, .� ., v ir�..�:igatr:� cr„ _u. contained ine e Proposal is•;reformation. and C2tief. aC....rap and ,vr :;: ?. to the best of its knowledge. 'Ct'.Y;f3rar ;r y t'e foregoing or anything contained ed,n h. ,s:IiC t`3(iGi . 3�-y�ir'd• event of a fire}f itaCC'a3at3?judgment.c a of competent vur:?olIctGn .nirh. imposes on City any ;i aciii.y Cr:$,rg out of this sci.Cita!icn, airy response thereto Cf any Cr ifaGi,%1 0 the City with respect t re�.v. t�- itaG+leiy Z;191i to �' '�.�,r'. .t .,�ri:{.l ( as rr,ter liquidated �l(e i1G::S :zero°r:C2 "G°r1►:'a er Sl'tcii ni�j hC C.'.f�Si('.ieL' 'f_ ;., v�'•ia^f jr :�t •�.� ,list r n, .7 .'z,�. ..i-;.p,Gf? an(3 (�a(1?a^�e5. The .ire 'l�iposes no!lability on the Cny ;! 't �' provisions Cr this Disclosure and k1+;Clalrr2r Whil;t'. 'r' thY event of any differences in language between his Disclosure os;re and Dis iaimer and!the balance the r , r ,r ar ... �+�u;.,..rr,.i, of th solicitation, it.is understood :{" provisions��f t`i:5 Disclosure and Disclaimer snail _ The G�Sa:;•..•...�.,l.r,. � jflue.�t000i t�laT. ftis:_aimer snaail aantllrat s govern E 1'e scii .a•s.^.n and � V!/�r'?� (1%`, -r �� + h 3± �� y .`i:�r .t t.v: a�U any disputes 3(':Sifr'lrG(ri tti.?.ii=C(t3},:u^r shall be y"' ed by and tof. pied`:n accordance �rth`, a'Cvj of the State y ar age • r 'd, autdr;zed Ei;e;it df tre ;:aposer eT. 31,itifiTti`lg lie fdlIcw'r.c nform-ation my :Cs',Pes and iThe arc:ccrtes cf :n;s docurlen:. -..... :se of ac ca7j..or a.1 and cend 70S and t7r.: 21nv '1.-Jd-anda eeaeJ and *.he Ssccure a:-.1 sc'.aifre,- S —ent; PTOPC:Sei tcrd :a any and seccatPr.s. terms arj conditions ccntained in tre sciicite.;:;dr, and any released Addenda and understand that e fdllo.p;irc-i are reduirv.:rrents cf s 30:0:La-ion a■-d ccrp.,f1 resd n disdaticl of;.i.oposai subriitt-d. Propc:--.es.- -as r;:t 3i'l/4ed, .".;i5ruizSed, Or::;orrparr-i tne ,::her Propose-s arc as co•'Tled.4g!th any Procoser or pan:y to any Oser c<rzw'ec'ges trat ifl fc.rn-:atfcn Of do-ralr. E.-1S :::eirect by Sta:e and L3WS: Ed]riscns==s. d.::ta and .r.f,omi-at:cr coma ned ,)c-cpcsal, rcs' of :ne Cues:',-)rnalce and ñdft era!The and 2..odur::a '17,If t A.vdrev, Dtrrric'!s President Business Deeli-.±pmenr. 29 Jun )015 — - _ Oc.-,unty cf . ) ST,=:=ti Fnat cf — .• , . 2 t,0n and :hat :nst7-umer S SiC;nc in beii-alf ci. the sad coiporaiion by :-:-:-.1thorrty of its hoard of d'red%Drs and .ackneatte,:lge:_l said instrument to be its vo'unt.c-iry act and deed. =LIZA 35I7V I - f •,iY._40111,01SSICN f • Ncia7 'for 232ej17 ;code nvu lase ktri .1" LLIEDBARTON s`cuairr SIAVrCLs Local Response National Support K Mar 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum qualifications requirements established in Appendix C, Minimum Requirements and Specifications. ITEM I REQUIREMENT RESPONSE Proposer shall be licensed in accordance with Chapter 493, Florida Statutes to perform Security Services. AlliedBarton's Deerfield Beach Security Agency License (B), and Miami a. SUBMITTAL REQUIREMENT: Branch License(BB)are provided on the following page. Submit a copy of Proposer's Class "B,""AA,"or"AB,"as applicable, for the location identified in Proposal. Chief Daniel Payne Miami-Dade County Internal Services Bureau,Security Management 200 NW 1St,Suite 103 Miami,FL 33128 Office:305-375-1011 Email: DJP3v^ear^iar-idade.=ov HPW:12,300 Date of Service: 2008 to Current Proposer shall have provided Sam Harvill,Security Manager simi{arty scoped security guard Port Everglades services for a minimum of two(2) 1850 Eller Drive continuous years for at least three Fort Lauderdale FL 33316-4201 (3)public sector entities,within 954.468.0115 the last five(5)years. sharvillabrowar''.org b HPW:4300 SUBMITTAL REQUIREMENT:For Date of Service: 2011 to Current each of the three(3)public sector clients,provide the following: James Sharpe, Name of Agency;Agency Contract Facility Director Representative and Contact Jones Lang LaSalle Information;Beginning and Perez Art Museum Miami Ending Dates of Service. 1103 Biscayne Blvd Miami,33132 Office: 786-345-5652 JSharoeaPAMM.org HPW: 1700 Date of Service: 2013to Current Daniel Alzuri Senior Director,Operations Adrienne Arsht Center for the Performing Arts of Miami-Dade County 1300 Biscayne Boulevard City of Miami Beach 2 • ,_,.. - ' ----'z LLIEDDARTON - • 'sa,cuairr scaircas "Local Response.' .PJational Support,',... , ' : �r ",-". Miami,FL 33132 r ` - Office:786-468-2302 . . . • • x':, Email: - HPW: 1256 - f t : c, ,. ` Date of Service:2013.to_Current. ; N ,r Mark Dubina - Port Tampa Bay �' r' - '`'t 1101 Channel Side-be. ` �J Tampa, FL 33602 " _- X;,, Office:(813)241-1893 . ' ;� _, Fax:(813)905-5048' Email: rrr''ubicae`ar'nacer� ort. •L Date of Service:2009 to Current- . .. Proposer„shall have a,Dun:and t �t Bradstreet.(O&B)SuppIler , � Evaluation RiSkC(SER)score rating` ar not higher th n 6.- s;,- AlliedBarton's Supplier'Evaluation Risk(SER)score:rating is our (4).A s '-`, '' _- r, � �:; - t�' : copy of AlliedBarton's Dun & Bradstreet Supplier Qualification Report SUBMITTAL itEQUlRENTENT As z'. - t ', k' (SQR) has been submitted directly to the named Procurement Contact. C. 'rye aired lin,Tab%2•3, ectton O30Q 1 Y, ;∎,Proposer shall arrange for Dun&' The first two pages from,AlliedBarton's Supplier,Qualification Report '..Bradstreet;to�,submrt;a Supplier - . (SQR); which•shows_a SER-•risk score:of.four (4); are provided on the•Qualification;R,eport[iSQR) '; following pages _ .. ,directlyto the'Procurement f . _Contact namned� ertem,which , a. T., - ,tip indicates Rroposers SER ' • City of Miami Beach 3 T , 1' r "4 z LLIEDBARTON sicuarrr ssnrrc1s ocjt Response National Support Deerfield Security Agency License (B) i4 71 Y 1•� , - - _ r ••FLORIDADEPARTMTOF AGRICULTURE AND CONSUMER SERVICES ADAM R.PUTNAM _ - COMMISSIONER l " r DIVISION OF LICENSING 07/25/13 11/03/16 B 2400212 DATE ISSUED DATE OF EXPIRATION LICENSE NUMBER - . . :..; ALLIEDBARTON SECURITY SERVICES LLC Y 600 W.HILLSBORO BLVD SUITE 350 DEERFIELD BEACH,FL 33441 WHITMORE,WILLIAM C.,PRESIDENT -3 • - BUCKMAN,DAVID I.,SECRETARY :t . TORZOLIN,WILLIAM A.,TREASURER • THE SECURITYAGEVCYNA.MED ABOVE IS LICENSED AND REGULATED UNDER THE PROVISIONS OF CHAPTER 493,FLORIDA STATUTES. •y~`:• + ADAM FL PUTNAM t• ; ` COMMISSIONER, • Miami Branch License (BB) FLORIDA DE.PA1 IM :OF AGRICULTURE AND CONSUMER SERVICES ADAM H-PUTNA.M • • COMBIISSIONER DIVISION OF LICENSING 08/15/13 12/03/16 EB2400026 - DATE ISSUED DATE OF EXPIRATION LICENSE NUMBER i. • ALLIEDBARTON SECURITY SERVICES (yMIAMI BRANCH) 7300 CORPORATE CENTER SUITE 401 ;:•-•.' MIAMI,FL 33126 • • • • THE ECCELTYAGE Cl-BRANCH OFFICE NAMED ABOVE IS LICENSED AND REGULATED UNDER TILE • PROVISIONS OF CHAPTER 493,FLORIDA STATUTES. Jirav 19 ADAM H.PUTNAM • fora COMMISSIONER • City of Miami Beach 4 LLIEDBARTONr secuairr sce roes Local Response National Support 7/23/2015 Order Summary Heip Home •• Dun & Bradstreet Government Solutions dun&bradstreet x {}y men Contractor �7_2n'aget o qv ta] • Step 3 of 3 Vier Registration Status i Find Voar Company D&B Supplier Certification Receipt • Provide Payment-information Date Time Company D-U-N-S Product Cost 3 View Registration Status 07- 15:35:24 ALLIED 168724149 Supplier Sub $91.95 23- SECURITY Portal Total 2015 HOLDINGS Registration LLC Product- Yearly • Tax $5.52 ii Total Cost $97.47 For further information or clarification Please contact our Customer Resource Group by clicking on the Customer Support link at the bottom of the page. Print Back • To progress through the portal. Poi.verec!7y 8:.).Customer Support Privacy Policy Help use the avalabie navigation buttons.Do not use the back or forward buttons on your browser wi_idew 7 https://supp lierportai.dnb.com/webapp/wcs/stores/servieuSpRegistraionRecei ptv law?langld=-1&storeld=11696&orderld=803639 1/1 City of Miami Beach 5 LLIEDBARTON sscuarrr sravrces Local Response National Support 7/23/2015 D&B Supplier Qualifier Report AWED SECURITY HOLDINGS LLC dun bradsi.ree Supplier Qualifier Report To save report(s)to your PC,click here for instructions. gi Print this Report • Copyright 2015 Dun&Bradstreet-Provided under contract for the exclusive use of subscriber 100150009 ATTN: ALLIED SECURITY HOLDINGS LLC Report Printed:JUL 23 2015 In Date BUSINESS INFORMATION • ALLIED SECURITY HOLDINGS LLC (SUBSIDIARY OF BLACKSTONE GROUP L.P.,THE,NEW YORK,NY) ALLIEDBARTON SECURITY SERVICES 161 Washington St Ste 600 Conshohocken,PA.19428 Rating Change This is a headquarters(subsidiary) location. D-U-N-S®Number: 16-872-4149 Branch(es)or division(s)exist. Parent D-U-N-S®: 14-463-0571 Telephone: . 484 351-1300 Chief executive: WILLIAM C WHITMORE JR, D&B Rating: -- CHB-MBR Formerly 5A4 Year started: 1957 D&B Supplier Rislc 4 Management control: 2008 SUPPLIER EVALUATION RISK(SER)RATING FOR THIS FIRM:4 Employs: 2,010(770 here) V 9 9 T 6 5 4 3 2 I All amounts are displayed in local currency. ZeiSn _ ---_. Financial statement High Medium Low date: DEC 31 2014 Sales F: 2,149,150,000 Net worth F: (673,074,000) History: CLEAR Financing: SECURED • Financial condition: UNBALANCED • P'AYDEX® D&B PAYDEX:80 When weighted by dollar amount,payments to f suppliers average generally within terms. a ice • 120 days slam 30 days slaw Prompt Anticipatas Based on up to 24 months of trade, hops://suppli erportal.dnb.com/webapp/wcs/stores/servlet/SQRReportDispl ay?reportForm at=hardcopy&printProm pt 1/10 City of Miami Beach 6 jili LLIEDBARTON SECU911V SfiwfCSS Local Response National Support TAB 2. Experience & Qualifications 2.1 Qualifications of Proposing Firm,. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: project description, agency name, agency contact, contact telephone&email,and year(s) and term of engagement. • ` AlliedBarton Security Services (AlliedBarton) has• ,...r-4 ,.:.. provided qualified, quality safety and security services in :` `} ti :°v various industries since 1957 to include: Business Y Improvement Districts, commercial real estate clients, -` cultural institutions, museums, concert halls, large residential communities and major shopping centers, _ i 41 f =+ transit authorities, maritime ports, airports, financial t ''� y institutions, chemical/petrochemical plants, manufacturing .00 -; - _ and distribution centers, healthcare and educational facilities. As the largest, American-owned and managed contract security officer services firm, AlliedBarton is continually expanding our service offerings to support customers in upholding sound safety and security programs, including the creation of specialized programs. The Company's Training Academy designs safety training programs for the specific aspects of each individual environment, implementing industry best practices while fully integrating client requirements. AlliedBarton has been a resident business in Florida since 1985, from where it operates six (6) district offices, placing us in close proximity to City of Miami Beach. We currently employ more than 4,000 safety ambassadors and security officers throughout Florida. We will demonstrate our commitment to addressing the City's vision of having a world-class security guard services program. AlliedBarton commits our resources to supporting the Vision Statement at City of Miami Beach to be: Cleaner and Safer; Beautiful and Vibrant; a Unique Urban and Historic Environment; a Mature, Stable Residential Community with Well Improved Infrastructure; a Cultural, Entertainment Tourism Capital and an International Center for Innovation and Business; while maximizing Value to our community for the Tax Dollars Paid. With more than 1,000 AlliedBarton employees in the Miami area we are proud — of having served the businesses and citizens of Miami Beach and the surrounding area for almost 30 years. AlliedBarton's understanding is that the City needs a company with proven security experience protecting the parking facilities, parks, boardwalks, City Hall Campus, Bass Museum as well as the beaches and shopping districts so widely known throughout the world. We have a proven track record of supporting the City of Miami Beach at City Hall. the Office of Emergency Management. and the Homeless Outreach Center as well as securing . many similar clients throughout Florida and the United States. Our Florida emergency response team is able to respond quickly to surge support requirements and special events as proven by our recent support of the recent Miami Beach Centennial Celebration. Our management teams are available 24/7 and we have a culture of providing City of Miami Beach 7 z LLIEDBARTON` sseeraerr ssavrets !ocal Response National Support cN employees with professional development to build a career, not just an hourly job. We are confident in our ability to provide all of the above characteristics and we will be a partner to the City of Miami Beach and we will take 100%ownership of this vital security program. AlliedBarton will continue to become an integral partner to the City team by supporting your top priorities in securing the residents, visitors and business of Miami Beach. We will ensure compliance with and enforce all aspects of your security plans. We feel so strongly that we are the right choice for City of Miami Beach and wanted to share our philosophies for "Why AlliedBarton". Our hope is that you will use the AlliedBarton proposal as a benchmark in setting the bar high while selecting your security partner. Below are several clear differentiators of AlliedBarton: 1. AlliedBarton is extremely proud to be the pro'en premier pro'ides or security ser' ices in Florida, serving premier clients such as City of Miami Beach, Miami International Airport, Port Everglades/Fort Lauderdale Hollywood International Airport and Florida Power& Light. We deliver more than Ten Million man-hours of security service annually to municipalities,counties,state and federal agencies, across the country. AlliedBarton provides comprehensive security solutions to thousands of customers, and are a vital and critical component of security and safety strategies for all our clients, including the City of New York, the District of Columbia,Broward County and Miami Dade County. 2. Security for the City program is a multi-layered program, involving the Police Department, the City, and contract security. The AlliedBarton Miami-Dade Management team has long- standing working relationships with local, state and federal law enforcement, first responders, and other government entities, providing the City with an additional layer of existing relationships within the community. 3. AlliedBarton understands the challenges of securing an urban environment. As such we are offering HABSI KABA MENTAL HEALTH & CRISIS RESOLUTION TRAINING - Habsi W. Kaba has over 20 years of experience in the field of mental health and 10 years in public safety. Ms. Kaba is internationally recognized as an expert in the field of mental health, crisis intervention and de-escalation techniques. Ms. Kaba's educational platform extends to communities throughout local and national radio and televised productions such as CNN. To date Ms. Kaba has trained more than 7000 professionals and continues to provide training, education and consulting services throughout the United States and Canada. 4. In times of increased threat levels, imminent danger, natural disaster and catastrophic events, the City needs a partner with the proven ability and available resources to support increased levels of coverage, especially at a moment's notice. AlliedBarton employs over 4,000 security officers,supervisors and management level employees in Florida as well as over 500 armed officers in Florida providing an immediate pool of available security officers for contingency support. AlliedBarton has been in continuous business since 1957, serving very facilities with similar needs in the Miami area and other locations nationwide including: TD Garden (formerly Boston Garden) for nearly 30 years (1982), the Time Warner Cable Arena located in Charlotte, NC, beginning in 2005, and locally Barry University, Nova Southeastern University, Adrienne Arsht Center for the Performing Arts, Perez Art Museum and Port Everglades. We have provided references later in our proposal to show we have provided security officer personnel for facilities of similar size and/or use as those of the City of Miami Beach venues. City of Miami Beach 8 i LLIEDBARTON' S<:ua,ry SinV1C1S ocal Response National Support Similar Local Security Experience AlliedBarton, which began as SpectaGuard, was an event-based business that provided security for the Philadelphia Spectrum and its parking lots. The same people who began SpectaGuard are today's corporate leaders, including President and CEO Bill Whitmore and Division President Ron Rabena. Today AlliedBarton keeps parking lots safe and clean for facilities around the country, including international airports, county and municipal parking garages/lots and storage facilities, colleges and universities in nearly every state, as well as other related experience that will be shared with the City of Miami Beach through our implemented best practices. Some examples of our work with similar clients in the area include: Client Location Hours per Week(Base) Client Since AdrienneArsht Center Adrienne Arsht Center for the si�•y M.P.t^fr.AO 4�tS aF`.+W J+OI{COuNi♦ Performing Arts 1270 2011 1300 Biscayne Boulevard Miami,Florida 33132 SCOPE OF SERVICES:AlliedBarton provides: Patrol(golf cart,foot), Unarmed,Access Control&Screening,Stage Access, Lobby/Reception Duties,Detect Security Breaches, Key&Property Control,Vehicle&Pedestrian Traffic Control and VIP Escort. Contact information: Daniel Alzuri,dalzuri cnarsl' certer.er„ 786-468-2302 AClient Location Hours per Week (Base) Client Since Pirrez Art Museum Perez Art Museum Miami Miami 1103 Biscayne Blvd., Miami,FL 1800 2013 M M 33132 SCOPE OF SERVICES:AlliedBarton provides security guard services for all Perez Art Museum access control,patrol,and customer service. Contact information:James Sharpe, Property Manager,Office Phone:786 345 5652 City of Miami Beach 9 LLLEDBARTON` st=uwrrr st*v,cts Local Response National Support LOCATIONS OF SAMPLING OF GOVERNMENT SERVICES CLIENTS vilber -dab, 111111 1118! . 1111.. Coompettsvt .-:.. .ai Lailt Wnrw..u !`,`1' Wr...wiwrak �,..ta..s..1 1i1�lI .� �.i.7.1.1�L �111111'"• _ �•�.. IRN Q..." in.f.wq.G. iG... :..Y 1111 Sams a-. t.. 1'WI !!i l t t .r.,wo 4,4; cti. awr �." w.u� jj sa S WavIngtow DC Van lemma OC s..r.a.....I l l l f l '..,v 1111.. 1111. ft. Rasa Mr..ls • 1114. view • M..t..!11111 S....w.. 1111,? - h.u.irbl. • N.+Ghw. OAr.io h.ta/sit,.ALLILL 1 ' The following table provides locations of a sampling of some of our current clients, showing the hours per week of security services provided,the year each partnership began, and specific locations serviced. We are proud to say that many or our clients stayed with AlliedBarton for a decade or more. ALLIEDBARTON HOURS PARTNER GOVERNMENT SERVICES CLIENTS WPER LOCATIONS SERVICED Broward County (Port Everglades & Fort Lauderdale International 5,000 2010 Florida Airport) City of New York 41,000 2006 Five Boroughs of New York City City of San Antonio 4,500 2005 Texas County of San Bernardino 5,000 2008 California County of San Diego 4,200 2008 California Federal Protective Services 1,500 2008 Washington, D.C. Georgia Dept. of Public Safety 3,200 2005 Atlanta Government of the District of 20'000 2009 Washington, D.C. Columbia International Bank for Reconstruction and Development 8,000 2008 Washington, D.C. International Monetary Fund 6,000 2004 Washington, D.C. City of Miami Beach 10 i LLIEDBARTON' sg , ,rr sc. Local Response National Support IIIIIIESEI ALLIEDBARTON HOURS PARTNER GOVERNMENT SERVICES CLIENTS PER SINCE LOCATIONS SERVICED WEEK Miami-Dade County 10,000 2008 Florida San Mateo County 3,000 2010 California State of Idaho Capitol Complex 1,700 2000 Boise We highlight in the following table some of the many contracts we currently hold that may have similar scope of services specification and work requirements. NATIONAL `BEST PRACTICES" PROGRAM SAN CITY OF CITY OF DISTRICT OF COUNTY ELEMENTS ADA COUNTY MATEO NEW SAN COLUMBIA OF SAN COUNTY YORK ANTONIO GOVERNMENT DIEGO ". .. . 'y; ~` , r MC AAT.gov -, ...::__ ti.7:-.,� i!.`j . .n �hHcys.cen , V Security Force 22 52 1200 85 571 122 TYPES OF FACILITIES Courthouses ' I I j I I I I City Hall .- I I Recreation & Community I I I Centers Public Libraries - I Human Services I I I - I Healthcare, Hospitals, Clinics, Mental Health Centers Marinas/Ports Airports SIMILAR PROGRAM REQUIREMENTS Ingress/Egress 1 1 F I I I I I Access Control Credential I s, / I I Verification Command center! Console Operation and Alarm Monitoring Magnetometers and package I I screening Facility Escorts . I I I Interior/Exterior Patrols City of Miami Beach 11 i LLIEDBARTON` srcelwirr ssArrcrs Local Response National Support PROGRAM SAN CITY OF CITY OF DISTRICT OF COUNTY ELEMENTS ADA COUNTY MATEO NEW SAN COLUMBIA OF SAN COUNTY YORK ANTONIO GOVERNMENT DIEGO C n- as 3 r- SIN '---, ,, . .- - 'tali- u First Responders v s, v v v CPRJFirst Aid Certified Officers Traffic Control /Parking Lot v � i v Enforcement QA Program Guard Tour System Ongoing Commitment to Employee Engagement AlliedBarton recently completed an independent, tai t�Nf„7 Y P p l- comprehensive third-party research project, and 4..'4, . s ,� FEEt�.J r; we learned that our clients want engaged security "05fi officers with a positive attitude, above anything else! ,�._.._._•_ V1 • EMPLOYEE S1PE S<CN EUACEMEE AlliedBarton doesn't just provide training for our employees; we provide life skills and opportunities for further promotion. Employee engagement is critical to the success of your security program and our ability to fully meet your needs. Security officers are the face, the name and the brand of our organization. And when they serve as ambassadors of your brand, their engagement will help you reach your goals. With meaningful benefits; an extensive learning and development program designed for career growth; effective supervision; recognition for work well done; and feedback for building and sustaining their motivation and engagement, it is no surprise that employees are engaged and make a career with AlliedBarton. You will appreciate the AlliedBarton difference when you see our security officers striving for success and exceeding your expectations. GREAT Start Program AlliedBarton sets employees on the .A.. _ . right path from their first day of ;+'x,.��.�,- ” employment. Our formal program for : :�,,-... (TREAD KairtfillUit EX/1S onboarding employees, the GREAT ' '°`N TRAINING t ?1 Start Program, introduces the ::::::"7:7— 1,, 4i ' • , i I , ' - :: AlliedBarton culture and processes to - ..: -:? Gill AT 1410 .. new employees immediately. In a,t addition to time spent with managers ::::=7: ; ' . - , . : NI —— 4019310P IMO fladhan.N NM.Sailer Is 41 City of Miami Beach 12 z LLIED BARTON' sscuarrr irwrrc[s Local Response rdarional Support and fellow team members, employees have access to a wealth of information through our easy-to- use internal employee website, myalliedbarton.com. An important part of onboarding, this hub of activity is where they learn about new information, benefits, policies and company news. Employees also receive: • A welcome kit including an AlliedBarton logo pin, welcome letter,jotter pad, pen and Security Officer Handbook • Quality Standards card emphasizing what is expected of employees each and every day • Comprehensive benefits packet • Uniform guide The foundation of the GREAT Start onboarding program is learned in the MSO Level 1 —Essentials Orientation course. Security officers learn the fundamentals of their responsibilities and are welcomed to the organization, exposed to our unique client-focused culture and officially recognized as an AlliedBarton employee. Employees are introduced to: • The AlliedBarton culture, vision, mission and values • Employment details such as payroll processes, scheduling and benefits, etc. • Internal technologies (WinTeam, accessAlliedBarton) • How to properly wear their uniforms • Managers and office personnel Developing security officers is the key to having an engaged workforce. When our employees complete the GREAT Start program they are well-prepared for the next steps in our training. Developing Leaders The City needs strong security leaders — and so do we. AlliedBarton is successful at elevating great site managers to become GREAT leaders. Chief In fact, thousands of our employees are promoted each year. Leadership ��---�`cc:trlo at the security officer level evolves from AlliedBarton's learning BEST COMPANIES culture. FOR LEADERS Our professional development and specialized training programs help 2014 our employees grow, and Chief Executive Magazine awarded AlliedBarton as one of the Best Companies for Leaders in 2014. Our clients see the impact of leadership at their sites every day. Leaders go the extra mile for you and coach their teams to do the same. Some of training programs include: • Supervisory Training through AlliedBartonlSupervisor Academys"t: Various trainings to successfully transition security officers, supervisors and managers to the next level are offered and encouraged. • Leadership Development Programs: Fully supported formal programs are available to develop leadership skills, provide mentoring opportunities, and define progressive career paths for future leaders. Higher level management development programs are offered through Harvard Business Publishing. Situational Leadership: This companywide internal management learning and development program is offered to Operations Managers and above. The program trains managers to identify different personalities and motivations in the work environment, and how to effectively manage City of Miami Beach 13 1'LLIEDBARTON` sscu,irr si y: rs '_oca1 Response National Support i W,1 people based on their personality/performance profiles. Additionally, diagnostic tools to identify employee strengths and weaknesses are utilized. Employees take part in formally managed development programs that provides attainable goals for executing career paths. In Conclusion We will demonstrate our continued 4. 4 commitment to address the City's vision of 1 IBE AC H•-° ` having a world-class security guard services program. AlliedBarton commits our resources to supporting the Vision Statement at City of Miami Beach including: • Cleaner and Safer; Beautiful and Vibrant • Unique Urban and Historic Environment • Mature, Stable Residential Community with Well Improved Infrastructure • Cultural, Entertainment Tourism Capital and an International Center for Innovation and Business • Maximizing Value to our community for the Tax Dollars Paid. The following chart demonstrates how often our Security & Safety Ambassadors can impact the daily operations within the City of Miami Beach. "Whose Job Is It?" Damaged or Damaged or Vandalized Utility Broken or Inoperable Street Light?Graffiti on Buildings? Missing Street Box? Sign? ai Q 14 DDamaged or Littering on the 1,1,- -' d Missing Street Beaches? t Sign? Broken Tree Limbs? 14 /If Damaged Bus • 4- Overflowing Trash s Shelter? Can? a j �, Broken Parking ---,11,P) 4 a �� - Meter? Opp, I Litter on Sidewalk? Lifted Sidewalk?Damaged Mail Box? Leaking Fire Hydrant? Dog off a Leash? City of Miami Beach 14 LLIEDBARTON ssCualrr sgaeIcrs !ocaf Response National Support MI AlliedBarton's promise to the City of Miami Beach of"world-class security" is based on the below three tenets that are paramount in the protection of the facilities included in this procurement: ❖ Peace of Mind by all City businesses, employees and visitors ❖ Enhancement of City of Miami Beach's brand with a Customer Service Oriented, Security & Safety Focused Officers to assist City of Miami Beach to achieve its goals for economic growth and maximizing the value of tax dollars paid. • Lowest Total Cost of Ownership of the overall security program for City of Miami Beach The combination ofAllied3ai ion's Expertise, Resources, and Stability will... ©11146111°' 1/41d 1 ENHANCE YOUR PROTECT YOUR PROVIDE PEACE BRAND BUDGET OF MIND AlliedBarton Security Services brings tremendous experience and commitment to helping the City and the City of Miami Beach Police Department achieve the intended outcomes of: increased visibility of police/security and maintain crime rates at or below national trends. We are fully confident in our abilities, and are prepared to be your security partner in order to create a world-class service experience and security program. As you check our references, please ask, "What makes AlliedBarton Security different?" I think they will tell you it is not the tools, brochures nor proposal: it is the PEOPLE. We have a very talented group of managers that are 100% vested in protecting our customer's people, assets, and brand. As a security Ambassador for cities across the country we recognize that the City of Miami Beach needs a security partner that will support the Vision Statement at City of Miami Beach in its goals to be Cleaner and Safer while providing a Beautiful and Vibrant environment "All of the modules of this program were valuable.I have worked for a lot of companies and none have had a program like this. It ensures that officers know exactly what they are doing and shows that AlliedBarton values their employees." AlliedBartc;n Sec;r y Officer City of Miami Beach 15 z LLIF_DBARTON` sscu4Arr siNriczs Local Response National.Support AlliedBarton Government Services AlliedBarton Government Services Division currently provides w - _ '"'. \* more than 10,000,000 man-hours of armed and unarmed security ,,,/,.:14 services to federal, state, and local governmental facilities ' '-:.,. z= ` - nationwide annually. Our nearly 7,000 specially-trained ;-. Government Services contract security officers secure more than ' .: i , 150 federal, state, and local customers, protecting and safeguarding ;-f1/4 :11 more than 500 government facilities; up to 200 locations under a . ki 414 single contract. Government Services offers specialized services for business improvement districts; national monuments and museums, stadiums and arenas; public transits; airports; courthouses; federal, state and county government facilities; financial institutions; maritime ports; public utilities and critical infrastructure clients; and telecommunications clients across the country. LOCAL RESPONSE •• h-aVie �� kK,, =- - Local Respane National Support '', 5 7n ^ 1 '1` 21;:r7: �' . •�i� - ,4>%.- City of Miami Beach F City 7300 Corp enter Dr. - ' P „ t,,,, 1700 Convention Center Dr. Suite 401 ^3pp"1"IsIt ...,«e.— : rte, 4. '�7 ''ii,. `- Miami Beach,FL 33139 Miami,FL 33126 AlliedBarton is the City's local safety and security ambassador provider, located 15 miles and 30 minutes away. LOCAL CONTACT Roland Pandolfi,District Manager AlliedBarton Security Services Phone: 786-367-0204 Email:roland.pandolfiPalliedbarton.com NATIONAL SUPPORT r_ Corporate Headquarters ,� A Eight Tower Bridge -',�,y� ,,,ip \ 161 Washington St.Suite 600 : 1i11'.c.111 �. # . Conshohocken,PA 19428 _ _ -' • r - Phone:888-239-1104 " ' -i— Fax: 484-351-1401 AlliedBarton, founded in 1957, is the largest American managed contract security and safety ambassador services firm. City of Miami Beach 16 i LLIEDBARTON f�CUAirr SelliffC11111 Local Response National Support Dare to be GREAT!-Our Blueprint for Success Dare to be GREAT! embodies AlliedBarton's core purpose, core values and fundamental management philosophies and strategies for success. Simply put, it is our culture and the standards to which we hold ourselves. ALLIEDBARTON'S CORE PURPOSE To serve and secure the people, homes, and businesses of our communities. ALLIEDBARTON'S CORE VALUES Growth Encourage individual,team, and organizational growth Responsibility Honor our service commitment to customers,employees,and the community Empowerment Offer development programs that enable employees to do their jobs with skill and confidence Achievement Reward and recognize service excellence,team success,and individual achievement Trust Build trust,respect,and integrity in every relationship and interaction DARE TO BE GREAT SAFETY AMBASSADOR QUALITY STANDARDS • Maintain a friendly and professional demeanor • Be good communicators .i,CRE Our Core Purpose, Core Values • Report to work on time and Quality Standards are • Maintain a neat,professional appearance .,.,� ; printed on pocket-sized cards • Understand &successfully execute to job ;-. provided to each ambassador as a reminder to always Dare to be standards a s GREAT! • Manage typical issues and problems Meg professionally Experience at Similar City Facilities AlliedBarton provides safety and security ambassadors to cities '""4- 'v `*and business improvement districts nationwide. W e develop working relationships and partner with police and fire t departments and other agencies in the communities we serve. T Aof Business improvement district clients with requirements similar tit to the City of Miami Beach include the Downtown Raleigh ..� Alliance; University City District in Philadelphia; Stamfordf, Downtown Special Services District in Connecticut; Riverfront and Wilmington BID, Delaware; the Riverfront Development Corporation of Delaware, the Downtown Brooklyn Partnership, New York City; Aramingo and Kensington BIDS and also Sister Cities and Dilworth Plaza in Philadelphia, and more recently, the Camden County Business District in New Jersey. Santa Monica Place and Camden County Business District are good examples of how the Company develops excellent working relationships with the local police departments. SECURITY OFFICER POST DUTIES City of Miami Beach 17 i LLIEDBARTON' sscua,rr sInvrcts Local Response National Support The information provided in each post's Security Officer Instruction Manual (SGIM) contains client General, Post, and Specific Orders for each particular post for each particular facility. Security force members are 100 percent knowledgeable of their assigned post duties and review their SGIM at the beginning of their shift for updates or changes. The security force receives random "no-notice" assessments by field supervisors and operations management on their knowledge of their post assignment and their SGIM. Deficiencies are documented during these assessments, incorporated into the Quality Control process, and brought to the attention of the training manager, compliance manager, and Quality Assurance manager. The operations manager is responsible for correcting deficiencies in officer knowledge of SGIMs and modifying recurrent training curricula or daily post checks with supervisory personnel. • Fixed Posts All fixed posts are manned at all times during the contract-required post coverage hours by trained and qualified personnel. At no time is an open post tolerated, unless a special and unusual emergency situation requires diversion of personnel from fixed posts. During these rare instances, only instructions from supervisors or management allow the diversion of personnel from any fixed post. • Roving Posts Adhering to post orders and delivering professional services goes hand-in-hand with performing all duties at your facilities, including those of the security rover post, when required. AlliedBarton understands the necessity of highly visible (mobile) positions and the importance placed on observing and reporting. Our security officers are encouraged to be proactive—to identify potential deficiencies/problems and take action to mitigate a possible crisis. We accompany (escort) personnel, when requested; and report inoperative equipment, items in need of repair, and maintenance problems, as well as security and safety issues. AlliedBarton's on-going (refresher) training emphasizes the professionalism expected and trust required of our security officers. • Garage and Lot Rules and Regulations Our security staff will be familiar with each parking garage and lot's rules and regulations. Prior to initial assignment, each security officer and supervisor is certified as being knowledgeable of the physical layout of the facility and applicable rules and regulations. Furthermore, as part of the certification process, our security officers and supervisors will have demonstrated proficiency in executing procedures associated with those rules and regulations as well as their specific duties. Security officer certification is entered into our "WinTeam" scheduling system for tracking the currency of each officer's credentials. • Lost and Found AlliedBarton will have established documented procedures for items that are lost and found. All items delivered to security personnel or found by security officers are reported/annotated/disposed of in accordance with client protocol. Every effort is made to return the item(s) to the rightful owner. In any event, the Daily Operational Log will be annotated and an Incident Report completed and forwarded to the appropriate contact not later than the next working morning. • Access Control Management teams ensure the security officers and supervisors understand all Post Orders for the facility(ies) they are assigned, in particular, those addressing entrance and exit control of personnel. City of Miami Beach 18 LLIEDBARTON s[=ua,rr rrgrress Local Response National Support _:. Santa Monica Place is about the stores, the views, the food and the fresh, open-air design.A custom-designed Bloomingdale's made for the beach-chic lifestyle, a brand new Nordstrom, and a collection of A-list retail names that bring even more star power to world-famous Santa Monica. It's all topped by a rooftop Dining Deck with six, chef-driven restaurants and gorgeous views of the city, the mountains and the Pacific. Of utmost importance to AlliedBarton is the importance of the partnership we have with law enforcement and the city attorney. We are their eyes and ears and complement their efforts. Santa Monica Place is located adjacent to the 3rd St. Promenade, which is a city We describe below and on entity. It's very important to listen to law enforcement and get an idea of what they the following pages a few deal with (homelessness and theft), what they want and how to communicate with of the many safety and them. It's important to know what they have in place and understand their security ambassador system. It's important to know how we should handle getting the homeless to programs currently shelters legally. operated nationwide. Our ambassadors at Santa Monica Place explain what the policies are in regards to SA'4'.1, M O N I C loitering and not being able to dig through trash and have a clear approach on what (arc the procedure is for communicating those rules to individuals. For example, first time it's a warning with a reinforcement of what the rule is. If it happens again,they are told the rule again and asked to leave. 395 Santa Monica PI Our ambassadors get to know the homeless. Through our relationships with law Santa Monica,CA 90401 enforcement and training, our ambassadors know protocols to follow. Most importantly, we approach the community as a whole and have a customer service t!!► j:- approach to everything. It's important they get to know the regular homeless jit...._ _ _'- L 1 people in the area because if somebody new comes, our ambassadors need to know r` they have to have the rules explained to them, and reminded when necessary. .=".--3,..-,_, Ninety percent of what we provide is guest services; 10 percent involves deterring y z 4 - .z: and detecting criminal activity. We meet monthly with law enforcement, loss prevention, supervisors, and managers to have an open "observe and report" session. Our workforce also caters to the season and time of month. For example, when skid row in Los Angeles gets cleared out every month, there is a high percentage of those transients that go to Santa Monica. It's important that the officers recognize they are new and communicate the rules to them. Also, from Black Friday to New Year's Day,we assign two ambassadors on each block, and they only patrol that block so there is a constant presence to prevent retail losses. Also, at the Nordstrom, we have ambassadors assigned to the entry and exits. These ambassadors stand by the door, and for the first time ever last year, Nordstrom experienced zero grab and runs. City of Miami Beach 19 z LLIEDBARTON srcuairr srn ficrs Local Response Naticnal Support • CAMDEN COUNTY The City of Camden, New Jersey, has been referred to in the media as 'America's BUSINESS DISTRICT Most Dangerous.'. By civilianizing or outsourcing every job that does not require a gun or a badge, the county-run police force has bolstered the number of boots on IY el the ground. Since early 2014, AlliedBarton has provided 40-60 safety ambassadors to Camden County Business District, in New Jersey, with successful, measureable results. • Visible Presence — AlliedBarton safety ambassadors have created a visible presence of security within the boundaries of the Camden Business District ("CBD") in order to improve the perception of public safety in the area. • Decrease Crime -Achieve a measurable decrease in all crimes committed within -.__ the area. Specifically: Deter loitering, solicitation, panhandling, and other anti- social behavior in the CBD. • Provide resource information to homeless persons and other transients as to � • shelter, food, "call home" programs, and drug rehabilitation services in the , 1111 community. • Participate in community meetings with social service providers to promote A N,= communications and collaboration on issues of mutual concern of business owners and residents in the districts of patrol. • Public Relations Program -Provide assistance and information to businesses and Camden County Police Chief employees within the business districts (e.g. providing directions, distributing Scott Thomson engages flyers,and answerin g questions.) "virtual patrols." • Safety ambassadors are bi-lingual(English/)Spanish)in areas where desired. AlliedBarton making a better difference in the lives of Camden County residents and visitors alike.. From: Bryan Leib [r^ailto:bria"eihorill'.or7,] Sent: Friday,October 3,2014 3:40 PM To: Ford, Kevin Subject: Quote Dear Kevin, Over the last decade, I have spent a great deal of my time volunteering and helping non-profits in all parts of the City of Camden. During my time in the city, I have experienced a lot of the problems related to crime and drugs first hand that we used to read about in the newspapers. I am happy to report that from my vantage point, Camden is going through a renaissance right now and is trending in the right direction. Two things that I have noticed is the increased police and community presence on every block. In my most recent visit to City Hall, I was very happy to see many Allied Barton employees on foot and bike patrol, acting in a preventive support role for the Camden County Police force. Keep up the good work Allied Barton. Happy to see your employees making an impact in the everyday lives of Camden's residents. Bryan Leib + lNTER:'(ATONAL Manager, Corporate Relations F HOUSE Office of Institutional Advancement 3701 CHESTNUT STREET , PHILADELPHLA, PA 19104 "They're accomplishing a consistent presence that makes me and everyone I speak to feel very well-protected." Angel Osorio Director of a nonprofit and a teacher of urban studies at Rutgers-Camden City of Miami Beach 20 .1 K LLIEDBARTON 3'11'z/ice;re see v,C g s Local Response National Support AlliedBarton has provided services to the STAMFORD DOWNTOWN SPECIAL SERVICES DISTRICT with Downtown District Ambassadors for 15 years, since 1999. We currently provide 200 hours per week of Downtown District Ambassadors �f ordDowntown - services.Ambassadors receive specialized training similar to include: Al ke re • Bicycle Patrol / • Internal and External Foot Patrol (_ ) • Ambassador concierge offerings to all citizens • Deter, Detect,Observe,and Report • Emergency Response • Complete Daily Activity Reports For the UNIVERSITY CITY DISTRICT in Philadelphia, ! .- "-' :``P . ! we provide 1,500 hour per week of Security and ` . ,'�',..ra �~ 1 Ambassador services. AlliedBarton's 42 UCD f. :.. ambassadors provide a secure, welcoming presence -- - for University City's residents, workers, students, _., - = f ` and visitors. The ambassadors are unarmed ?'- _ ambassadors equipped with two-way radios who T..""- ,- t......) patrol the streets of University City on foot and on , _-7- '' university bicycles every day from 10:00 a.m.to 3:00 a.m.They : city district' serve as a highly visible deterrent to crime, provide directions and pedestrian (__.../ assistance, and can call for help in emergency situations. Each ambassador undergoes training in public safety and crime prevention, emergency first aid and CPR, interpersonal relations and customer service, city services, and University City and Philadelphia history, attractions, and services. Ambassadors also track public hazards such as potholes, problem street signs, blocked sewers, and broken fire hydrants.These lists are regularly forwarded to the city for corrective action. James Caner, an AlliedBarton Assistant Account Manager - ,{ I y' and previously a Public Safety Officer at University of Pennsylvania, a Philadelphia urban campus expanding use __ _ of urban areas and creating a safe and exciting nightlife rg.. - - -- for residents and visitors alike. I - City of Miami Beach 21 LLIEDBARTON. sscuwirr sswrress Local Response National Support Security SAFETY AMBASSADOR SERVICES FOOT PATROL and BICYCLES, ; "t'" AlliedBarton's Safety and Security Ambassador Program emphasizes• • . y• -- A. , safety, security and hospitality, ensuring a clean, safe and inviting ' environment. As additional "eyes and ears" to the police and fire 1 l departments, and as roving concierges for the community, AlliedBarton - 1 - safety ambassadors—whether on foot, bicycle, Segway or motor _---='ti s vehicle—perform a wide variety of tasks while exercising independent - - s - '"-'" good judgment. Our safety ambassador training ensures cooperative -°" teamwork with the variety of partner organizations operating in urban areas. All ambassadors will have a clear understanding of and working relationships with their counterparts across organizations; our award-winning training ensures that each and every ambassador has the capability and skills to: • Greet city workers,visitors, and residents with a smile and helpful attitude • Provide information and responding to inquiries regarding businesses, government and educational facilities, transit services, parks, facilities, and events • Provide directions • Set up and staff information kiosks, as needed • Conduct street surveys and distribute informational material as needed • Visit business owners and managers to share information and report concerns • Inform citizens how to effectively handle panhandling or homeless situations • Other related service as deemed necessary including ensuring a clean environment Safety and security ambassadors assigned to City of Miami Beach will: _ I t • Serve as an extra set of eyes and ears to the local police and fire department • Report code enforcement and"quality of life"concerns to appropriate local agencies • Assist in addressing street population issues • Respond to calls concerning incidents such as suspicious persons or injuries and alert other responders (police, fire rescue, homeless assistance program) as appropriate • Monitor and patrol the shopping areas and beaches with the aim of deterring criminal activity and disruptive behavior • Maintain open communication with City of Miami Beach Police Department personnel • Conduct routine patrol of public gathering spaces • Monitor& report deficiencies of City-provided services to ensure streets remain bright and clean • Maintain open communication with City of Miami Beach cleaning team • Any other related service as deemed necessary and appropriate Parking Lot Safety and Security As part of the City of Miami Beach contract includes providing security to parking decks and surface parking lots. AlliedBarton, which began as SpectaGuard, was an event-based business that provided security for the Philadelphia Spectrum and its parking lots. The same people who began SpectaGuard are today's organizational leaders, including President and CEO Bill Whitmore and Division President Ron Rabena. Today we secure and keep parking lots safe and clean for facilities around the country, including international airports, county and municipal parking garages/lots and City of Miami Beach 22 LLIEDBARTON sL_uairr ssarrcLs oc31 Response P13r;onaf Support storage facilities, colleges and universities in nearly every state, as well as other related experience that will be shared with the City through best practices. We have provided on the following pages some of the information we provide. — ► SAFETY ARTICLE March 2014 Parking Lot Safety Julie Havel,Corporate Safety Manager See and be seen is the number one rule in parking lot safety.Safety in a parking lot is all about identifying hazards and staying visible to drivers in the area.The following tips serve as a reminder to increase your safety while in a parking lot: • Be Aware of Lighting. If you are in a parking lot at night, park in a well-lit area.Security officers that are touring a parking lot as part of their patrol should be vigilant about reporting broken lighting and always carry a flashlight. • Be Visible.Walk where a driver would expect to see you. Use sidewalks and walk several feet behind parked cars so that you are more visible to drivers.Avoid walking in dark areas, between cars or near landscaping where you may be more difficult to see. Security officers that are patrolling in areas with vehicle traffic should be wearing a high- visibility vest with reflective material. • Be On Guard. Be on the lookout for everyday hazards including potholes and distracted drivers. Look carefully to avoid stepping on wet, painted lines or icy patches. Stop and look twice before crossing lanes of traffic,even in a crosswalk.Avoid having phone conversations,texting or listening to loud music that could distract you. Be Safe! STOP ..-•■•«.--..'�_ , �s I r '. 4.4.,‘ - a , ` S' CUR ITY =a a • �r , ... . .._ti :f'`-'� n 4 r Iits City of Miami Beach 23 LLIEDBARTON t[c�wrrr st vrc[s Local Response National Support SAFETY ARTICLE PARKING LOT PATROL AND SAFETY By Dave Rekow,Vice President of National Accounts Remember The mix of vehicles and pedestrians in a parking lot makes for a potentially If you are responding to a dangerous situation.In today's world,many drivers are distracted.Besides potential crime,make looking for a place to park,they might be talking on their cell phone, sure you report it to your texting,checking their appearance in the mirror,or any number of things supervisor by radio and that diverts their attention. request back-up. Walking in parking lots or operating a patrol vehicle requires you to be visible and alert.Assume drivers don't see you and think defensively.Here are some more helpful hints. `i X3 y E j S Z Foot Patrols Wearing a high-visibility vest at all times is the best 1. Never assume a driver can see you or is aware of your presence. way to be seen—an 2. Always give the right of way to a vehicle. absolute must! 3. Walk in a locations where you are visible but out of the flow of traffic. 4. Be cautious when walking behind a parked car—it might be about to back out. 5. Never reach inside a vehicle with a driver at the wheel. Vehicle Patrols 1. Drive slowly with the windows down so you can hear noises clearly. 2. Never assume another driver can see you or is aware of your presence. 3. Drive within the traffic lanes painted on the parking lot's surface. 4. Do not use cell phones or any other distracting device while driving. 5. Keep your patrol vehicles lights on at all times to increase visibility. Bicycle and Other Specialty Vehicle Patrols 1. Always wear protective gear,such as a securely fastened helmet. 2. Always give motor vehicles and pedestrians the right of way. 3. Drive with both hands.Dismount if you need to use a radio/cell phone. 4. Never operate a bike or specialty vehicle during inclement weather. 5. Avoid riding between parked cars whenever possible. Remember:Regardless of how you're patrolling,call for backup in potentially difficult situations.This could include people fighting, approaching a suspected auto burglar,or approaching the scene of an accident where the drivers might be arguing. Thousands of our officers perform their duties in parking lots safely every day.Utilize these safety tips to ensure your safety and the safety of our clients,their patrons and visitors.Your job is to protect our customers' assets,but no asset is more important than your health and safety. City of Miami Beach 24 • R LLIEDBARTON s„,,r,r/ s 6 A lt.r s Lcca Re;NCn;'_ '1Jt;on31 Surpport t,-,E cn Tips to Keep CL You and YO u r '"en You Get to Your Ven ice t,cic into your vehicie's windows and under the Valuables Safe body oefore entering to ensure no one is waiting for you. r tom_ , If someone.approaches your vehicle.do not open f4,VIS 31,1 "'a?��►r^.;^�.' ": ,. �rour door or roll your window down. C5^u`. :r t; Ott L r i'v' •... > When you get in your vehicle.lock the doors and start the engine immediately. if There is Suspicious Activity in the Packing Lot , Retreat to a well-populated area and call the L police or setuiCa V , Wait in a safe place until the police or security ��. arrive to sun'ey the area and let you know it is • safe to go to your vehicle. > if you are ne*Jots about walking to the packirg tai alone.ask security to escort you. Walking in the Parking Lot , If'rau not-,...e someone:n or around your vehicle. • Stay:Jer<ara W?~fa.r reao_c arc leave the.vsa ztiddv and cat the?mice cz logy:f,."den tack.!rr'!t'als•comic for-as' •"'mot<3 securi;•c'.?t'scr'be as many details about the .x,.crl 33,:xr_e wry,ac•snt.cr : e C.'.ec ec individual•w mu can to he aaluthrr:ties. 'r..r a rg Nth r.,acx es. • a'cic::ext:r c;':r a k:rg:r:t'd---c re and iC r u',u tar see ^e:e,r u''J:.rg-ir:: For more information on parking lot safety/ s ;cry-ry^:wari.3 i °a. `+axrat ter- ;;:ir'•isscr. http://31ers-nationalsafetycomrrissice.com/201 If • K :w iCt-.s.mx.r:tr;;.+_ck art-ur o t e C r•(,r•; =parking-4o t fetitlurnI pct and icur,srtCte ter cecp:e. ;,;<; cr•Star l'err,ce ors•. Gt Ca.•`t; rf 3.icy r'.r- c:r :t `c` btip llorstartzrviectcrts.zorTlle1 S, Gaime-tiase- parkrIg4oFSafeci-eps • N k wl•r•...noes•W.'tir ccs;i..c. • NaK rt a'a„?l-•t area. • Pen c;e,ct.r-eac:cr!-r.ea•vt +ova try tt r_l.n a a- r c, 1Wira',f:^c ses arc 7,c'erre4-ts. • -ape/cur;.Eva!+ye:AJ Ards'and,e,30,,:;•ice' 1cur r e-s e. RILLIEDBARTON1 sv uairr sgRV,C[s Local Response National Support 1366.825.5433 Ailedaarton.com City of Miami Beach 25 i LLIEDBA,RTON' secu4rrr s(Rrress Local gerponse National Support v. 2.2 Qualifications of Proposer Team. Provide an organizational chart of all personnel and consultants to be used for this project if awarded, the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education,experience, and any other pertinent inform ation,shall be included for each Proposal team member to be assigned to this contract. LOCAL RESPONSE NATIONAL SUPPORT Miami-Dade District Operations AlliedBarton's history is deeply rooted in Florida, where we have operated as a security officer services company in Miami since 1985. AlliedBarton is proud to represent Miami, serving some of the most recognized names in the area, including Barry University, Miami-Dade County including Miami International Airport (MIA), Perez Art Museum, Adrienne Arsht Center for the Performing Arts as well as many others. SOUTHERN REGION SUPPORT Providing security services in Florida since 1985 AlliedBarton's 120 district offices are organized under one of 10 Regions. Each region comes under the management of a President/General Manager. Regional offices are strategically located within the local geography to support multiple district offices. Dedicated recruiters, trainers and human resource specialists provide an additional layer of resources. Much of regional operations time is spent at district offices and client locations; Quality Assurance is their primary responsibility. City of Miami Beach will receive corporate executive sponsorship through Southern Region Vice President/General Manager Keith Kepler. As part of our National Support, the contract will be fully supported by necessary equipment, labor, and oversight to ensure that on an ongoing basis a compliant security program will be implemented by on-time, staffed with qualified, trained security officers, and City of Miami Beach operations at PortMiami can continue uninterrupted. AlliedBarton's Southern Region Team is led by Keith Kepler, Vice President/ General Manager. Biographies/Resumes for AlliedBarton's Southern Regional Support Staff is followed by a chart showing the organization structure and team members. NAME&TITLE POSITION DESCRIPTION Mr. Kepler oversees the business operations for AlliedBarton in the Southern region. KEITH KEPLER This includes direct management of six district offices throughout Florida, including: VP/GM Miami, Dade, Deerfield, Palm Beach, Jacksonville, and Tampa. Mr. Kepler brings more than 20 years of security experience with Allied Barton. He holds both a Master of Arts and a Bachelor of Arts degree in Criminal Justice from University of South Carolina. Jose Ubieta, an airport-certified employee in security through AAAE, has been involved in security for more than 20 years. He has been with AlliedBarton since 2009,serving as the VP of Operations,overseeing more than 120,000 hours per week of security services. He previously served as GSA Security Management for Miami-Dade County. He has JOSE UBIETA held positions of increasing responsibility in the security industry as Branch Manager for VP Operations US Security Associates (2001-2009) and Operations Manager for Burns International (1990-2001). He is a member in good standing in ASIS International(formerly American Society for Industrial Security). Jose holds his license for a Class MB Security Manager in the State of Florida. He also holds a Bachelor of Science degree in Criminal Justice from Florida International University. City of Miami Beach 26 }IILLIELIBARTON sscuair, scairccs Local Response ■larional Support NAME&TITLE POSITION DESCRIPTION Andrew Daniels is the Vice President of Business Development for the Southern Region. ANDREW DANIELS He manages all new business and client relationships throughout Florida. Andrew has extensive sales and customer service experience and has previously worked for Schering- Vice President Plough Corporation as well as Amerbelle Corporation. He is an active member of Business Development Building Owners and Managers Association (BOMA). Andrew holds a Bachelor of Arts in Speech Communication from Ithaca College in New York. Lillian is the Director, Value Management with AlliedBarton, responsible for the training, development, and quality assurance of the Southern Region. She also directs AlliedBarton's professional training across Florida, servicing six (6) separate district teams encompassing 3,000 employees. Lillian previously served as the Client Area LILLIAN MARINACCI Manager for Florida Power & Light where she managed over 150 Security Officers and Director Value Supervisors across the Southern Region. Her accomplishments include the 2012 Frank Management Rabena Award and the Account Manager of the Year for the Palm Beach District in 20110 and 2011. Prior to joining AlliedBarton, Lillian had eight years of Loss Prevention Management experience. Certifications include: Wicklander Zulawski Certified in Interview and Interrogation Techniques, CPR/AED, OSHA- Essentials of Safety Training I and II and-Getting Top Results from Your Security Force. Taylor McDonald oversees government, higher education and healthcare business development in the Southern region. Prior to joining AlliedBarton, Taylor worked in Federal government contracting for Harris Corporation. During her thirteen years with Harris Corporation she worked in partnership with the Federal Bureau of Investigation, Defense Intelligence Agency, National Geospatial Intelligence Agency and the Federal Aviation Authority. She holds a Bachelor of Science in Engineering Arts from Michigan TAYLOR MCDONALD State University and a Master of Science degree from Florida Institute of Technology in Director Engineering Psychology/Human Factors Engineering. She holds the Airport Certified Business Development Employee (ACE) designation based on 49 Code of Federal Regulations (CFR) — 1500 Series: Transportation Security Administration (TSA) Regulations and the International Civil Aviation Organization (ICAO)Annex 17. She also holds the FSO/VSO/CSO Combined Certification for Marine Terminal Security Services performed and regulated under Marine Transportation Security Act(MTSA) 33 CFR Part 105 and 33 CFR 104 regulations. In addition she is a Master Security Officer Level 5 and has completed the School of Healthcare Security and Higher Education Security Essentials at AlliedBarton. Roland Pandolfi has been with AlliedBarton since 2010, serving as the Government Services Project Manager overseeing operations at Miami International Airport (Category X Airport). He previously served as a consultant and Chief of Police for North Bay Village. He holds extensive certifications in law enforcement with extensive ROLAND PANDOLFI Ph.D. education in counter-terrorism and homeland security. Roland holds his license for a Dade District Manager Class MB Security Manager in the State of Florida. He has also earned Ph.D. in Applied Management/Decision Making from Walden University, focused on counter-terrorism measures. His MS in Management/HR is from St. Thomas University. His BA in Public Administration is from Union Institute & University. He is a Certified Police Officer in Florida. City of Miami Beach 27 A LLIEDBARTON f<CJRIrr ffRV1Ci$ ocal Response National Support FLORIDA REGION Organizational Chart ..itLLIEDBARTO/Y- srOuRlrr st•rrct, Keith Kepler Interim Vice President/General Manager March ark�rq Andrew Daniels VP Business Development ]39,0 5 Divider of Finance and Administration Florida Region ttPVl! Fetich Ragien I ° ` Furies R• :'' Lillian Mareracci lose Claire Balfour Director,value Management dent Operations Interim Director Human Resource VIM President Fvita Regal John Vick -- easiness Development Mgr. Iielmonvilit District Larry Diaco 4 Roland Pandolfi f Jason rignian Client Value Manager District Manager _ Dist:,ct Manager _ Regional Racestsrg Palm Beach Pam Bead Dade Manage David Ulmer ' Florida Region — Rosiness Development Mgr. • Orlando District Wendy Witlow Larry Diaco Doug Ulrich Cent Value Manager 1--- District Manager — District Manager Melody Rainir z Carrie 8uak Broward Broward Jacksonville Area!turns,F.asaarce - wsimsOwedpweatMgr. Manager Tamp Diso+ct :adcscmrse.Crscdc.Tar ma Darren McDonough I George Sosa [bent Value Manager — DisGid Manager Adam Shapira Milano Miami- Dusis Larssada[awe vee Arca Human Resource Trtmeve+Laster!o4I s _ Pat Harem Fernando Arango a ow Beach JavarVaageet Client Value Manager — Cistid Manager 1- Mgr. Orlando Orlando • Masai Diotrioc Wendy Tayl i—Salton Donald Benoit Kevin Curran L— ACea Flash Resource Client Value Manager • Cistrict Manager Manages Tampa Tampa " SALES SUPPORT DISTRICT DIRECTOR, ACCOUNT •- M =1:B ANAGER AIDE MANAGEM s MANAGERS Locally, AlliedBarton employs more than 1,000 uniformed security officers in Miami-Dade County. Our Miami-Dade district office is an independently functioning business unit, focused on achieving local client security program goals. The district is led by District Manager Roland Pandolfi, who is responsible for achieving corporate financial goals and objectives, and who oversees and directs all operational, financial and administrative functions assigned within his district while providing quality security services to our clients. The Miami-Dade district office is supported by Southern Region's dedicated recruiters, trainers and human resource management. AlliedBarton's Miami-Dade district team is both accessible and accountable. Local management has not only the responsibility but the authority to respond immediately to questions and concerns, anytime, day or night. A strong, local management presence and support delineates AlliedBarton's ability to be the security service provider of choice. City of Miami Beach 28 LLIEDBARTON' ss:&airr starrGas Cocci Response National.Support Dade Organizational Chart ILLIEDBARTON. sEZUR,rr SE4rI.711E Roland Pandolfi District Manager Dade I ' - I i Brent Waddell <. •_. Julio Fernandez Willie Marshal( Pamela Bryant — District Support Project Manager Prefect Manager — Account Manager Manages + rte i i I t ( #:Caal�OSd[a.' 3 7Dr111 Dii2 Shawn O'Reilly Adam Burden Wayne Bedcelheimer '- Dispati llswervisor k ., Y Project Manager I ProNd Manager _ Account Manager ItaaniRg j E Fa6is6 s - Deice Achninishalor Cedeassillisini Moses Linen — Richard Abele Edw Lugo — Oisgat�wjAdmin Project Manager Account Manager A in ccount Manager !R Designee _ _ Tanaka Echols Jose Enarnadon _ Ricardo Figueroa Irene Soddy Dispatcher Ac:aunc Manager Account Manager Account Manager 11TH Haire — Dispatcher SALES t SUPOORT DISTRICT DIRECTOR. ACCOUNT MAILAGER AIDE MANAGEME MANAGERS AlliedBarton Westmoreland Protection Agency 0°114ft, AlliedBarton has partnered with Westmoreland Protection Agency, a service- disabled Veteran-owned small business (SDVOSB) as listed by the U.S. .�� Department of Veterans Affairs (VA), Center for Verification and Evaluation � � � (CVE). Westmoreland Protection Agency has been a proven, reliable business 4710� �'�' to AlliedBarton at Broward County — Port Everglades/Fort Lauderdale- Hollywood International Airport for the past five years. AlliedBarton's Account Management Model "Management quickly responds to requests, urgent or not. All problems are handled as quickly as possible. Security officers are respectful and present a good appearance. Our account manager is outstanding; a conscientious, customer oriented person, ready to please."—Security Director Is that the level of management response you receive from your security provider? Your security program is a critical component of your organization's daily operations and you should insist on nothing less than top quality management support. City of Miami Beach 29 LLIEDBARTON' sicuwirr s(A%fcff Local Response National Support An AlliedBarton account manager makes a critical difference in the success of your What Will You Gain from an security program. Your needs, culture and AlliedBarton Account Manager? organizational goals set the tone for the account manager's priorities. This • Transparency:Regular meetings ensure your goals and needs individual is available 24 hours a day, 7 are being met.Your account manager will formally measure and days a week managing your day-to-day track progress though Quality Business Reviews. security operations and ensuring that your • Value:Helping to lower the cost of your securty operations is security vision is AlliedBarton's security one of your account managers goals.From reducing turnover, vision. With this resource you can focus on and preparing for staffing spikes,to identifying efficiencies, the higher level needs of your company. account managers always look for ways to cost mitigate higher y P y. strategies are a profit/. Your responsive account manager will: • Expertise:Account managers are highly experienced and trained in your specific industry.They understand the unique challenges and needs of your environment and can assist with regulatory • Oversee a team of security officers compliance,leading safety and security committees and and supervisors, including conducting drills. hiring/selection of personnel that is • Response:Available for quick response to emergency situations the right fit for your environment. and escalated security issues,tt_e account manager leads incident response,helping to reduce risk,conduct investigations • Manage scheduling, payroll, and ensure a safe and stable environment training, coaching, and � g� development in collaboration with • Knowledge:Account managers are experenced scheduling, P training and assessing the night amount of staff and supervision. the local support team. This is your go-to resource for special event and extra • Be an empowered decision maker coverage requests. who understands your account and can take ownership of changes that need to be made. • Ensure all required reporting and contract compliance requirements are met, understood and acted upon. • Deliver impactful solutions that are focused on improving your satisfaction. You will have an experienced security leader at your disposal every day. AlliedBarton account managers have proven themselves in various security officer and supervisory level positions, law enforcement or military and have the experience to serve as mentors for your security team. AlliedBarton's formal employee development processes identify ready leaders in our organization and prepare them from internal promotion. Employees are set on a career path and their progress is tracked before they are recruited into a management position. Management candidates must possess a college degree or business expertise commensurate with the critical importance of the position. You can have peace of mind knowing that you have an individual with the experience needed to effectively lead security for you. City of Miami Beach 30 s LLIEDBARTON' SECJR/rr SERVICES Local Response N1a;iona!Support 2.3 Financial Capacity. Each Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report (SQR) directly to the Procurement Contact named herein. No proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet.The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https://supplierporta l.dnb.com/webapp/wcs/stores/servletlSu pplierPortal ?storeld=11696 Proposers are responsible for the accuracy of the information contained in its SQR. It is highly recommended that each Proposer review the information contained in its SQR for accuracy prior to submittal to the City and as early as possible in the solicitation process. For assistance with any portion of the SQR submittal process, contact Dun &Bradstreet at 800.424.2495. AlliedBarton's Supplier Evaluation Risk (SER) score rating is four (4). A copy of AlliedBarton's Dun & Bradstreet Supplier Qualification Report (SQR) has been submitted directly to the named Procurement Contact. Allied Security Holdings LLC d.b.a. AlliedBarton Security Services Operating Performance The financial results of AlliedBarton Security Services LLC ("AlliedBarton") are included in the audited consolidated financial statements of Allied Security Holdings LLC and its subsidiaries (the "Company") (which includes AlliedBarton). There are no separate audited financial statements for AlliedBarton. The Company is not required to publicly file financial information with the Securities and Exchange Commission. However, the Company prepares financial statements and distributes them to its investors and institutional lenders as required under its credit agreements. In the event a prospective customer or vendor requests to review such financial statements, it is the Company's policy that such requests are made in writing to an AlliedBarton representative for consideration. AlliedBarton is the largest operating subsidiary of Allied Security Holdings LLC. Accordingly, approximately 80%of the total financial performance of Allied Security Holdings LLC and its subsidiaries is attributed to the business operations of AlliedBarton. Therefore, approximately 80% of the gross revenues, direct costs and EBITDA of Allied Security Holdings LLC and its subsidiaries are generated by the business activities of AlliedBarton. More detailed information concerning the financial results of Allied Security Holdings LLC and its subsidiaries is provided below. Revenues of the Company increased by $106.8 million, or 5.2%, to $2,149.2 million for 2014 from $2,042.4 million for 2013. The Company had net income of$53.3 million for 2014 compared with net income of$46.3 million for 2013, after giving effect to certain adjustments for management fees and related operating costs, transaction expenses and non-cash equity compensation expense totaling $17.4 million and $4.1 million for 2014 and 2013, respectively, a onetime, non-recurring charge of$11.2 million in 2014 and a gain on the sale of its background verification business of$9.5 million in 2013. Furthermore, net income is impacted by other non-cash expenses typically recognized within an organization which has grown rapidly through acquisitions. These non-cash expenses include interest and depreciation and amortization which totaled $28.1 million and $38.6 million for 2014 and 2013, respectively. City of Miami Beach 31 Li.IEOBARTON. sscuwrrr ssavress Local Response National Support The Company measures its operating performance using Adjusted EBITDA, which is defined as net income (loss) before interest expense (net of interest income), income taxes and depreciation and amortization (EBITDA), further adjusted to exclude certain unusual, non-cash, non-recurring and other adjustments. Management believes that Adjusted EBITDA provides a highly useful measure of ongoing profitability of the Company's business operations. It is also an analytic measure used by investors, lenders and rating agencies to assess the financial strength and value of the Company and also allow them to make informed decisions about assessing the Company's ability to meet its debt service and working capital requirements. Adjusted EBITDA eliminates the uneven effect of non- cash depreciation of tangible assets and the amortization of intangible assets, much of which results from acquisitions. Adjusted EBITDA also eliminates the effects of changes in interest rates which management believes relate to general trends in global capital markets, but are not necessarily indicative of the Company's operating performance. Adjusted EBITDA for 2014 was $137.5 million, after giving effect to an adjustment for a one-time, non-recurring charge of$11.2 million, compared to $132.4 million for 2013. The Company has a strong track record of generating cash flows from operating activities which totaled $65.2 million, $81.2 million and $62.2 million for 2014, 2013 and 2012, respectively. As of December 31, 2014, the Company had $63.4 million of unused borrowing capacity under its revolving credit loan. The Company's total liquidity at December 31, 2014 was $249.5 million, which included the Company's access to additional tranches of term debt up to $135.0 million and unrestricted operating cash of$51.1 million. City of Miami Beach 32 r LLIEDBARTON'` sicuoirr sjR vrces Local Response National Support TAB 3. Scope of Services Proposed Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the Evaluation Committee to complete a full review and scope of services. Generally, individuals selected to staff the City of Miami Beach Security Officer Services program need to fully understand the workings of Miami Beach. Individuals preferably would have worked in a similar environment and possess the capability of working with City of Miami Beach Police. Experience working with the homeless population, customer service, code enforcement, and experience in de-escalation techniques are of upmost importance, as is having excellent communication skills. The goals of AlliedBarton's program include the following objectives: • Create a visible presence of security personnel within the City of Miami Beach to improve the perception of public safety. • Provide assistance and information to citizens and visitors. • Provide assistance to law enforcement through deterrence, observance and reporting of suspected criminal activity. • Address issues associated with the homeless and others whose behavior conflicts with acceptable community norms. • Safeguard the citizens, visitors, employees and property of the City of Miami Beach. • Expand and contract to meet the staffing needs of the City and demonstrate where they have done so previously. We describe below in more detailed terms how Company recruiters identify and select the right candidate for each and every position, the first step in a successful safety and security program. Recruitment Program Objectives People are our Company. They directly reflect our vision, �.� values, and commitment to world-class service. Our selection process is designed to identify and select qualified, service- _ - , -- oriented individuals who possess AlliedBarton's core values ; •.,:a and have the ability to win the customer for life. For City of '- - Miami Beach, that means safety and security ambassadors ` ` t`� ' who understand the basic philosophy of community-based policing and the "broken windows" theory of crime prevention. Our ambassadors will meet the minimum level of fitness to make their rounds and be able to withstand the rigors of an 8-hour day spent on their feet or bike. At AlliedBarton: • We do not fill posts. We select the most qualified candidates who meet the requirements of each position. • We create opportunities for safety ambassador and security service professionals. • We do not assume 250% annual turnover because "that's just our industry." We invest in our people by offering fair market wages, excellent benefits and unlimited growth opportunities. City of Miami Beach 33 L LIEDBARTON st=uairr start:ts Local Response National Support The result of this process is a stable, loyal and dedicated account service team that possesses the image and attitude reflective of AlliedBarton's—and the City's—standards and commitment to excellence. AlliedBarton's depth of local, regional and national human capital resources ensures that the Company has immediate access to the human capital resources required to staff the City of Miami Beach program with the right person with the right attributes at the right time. We invest heavily in recruiting supervisors and managers by providing challenging work environments, and rewarding those who not only meet but exceed expectations. We provide a host of Company-paid benefits, reward and recognition programs, and opportunity for higher education at reduced rates, all described in more detail later in our proposal. Recruiting Resources The first step in the recruiting process is a thorough understanding of the City's site-specific needs. This enables us to pinpoint those requirements and recruit by position and site. We actively seek out candidates for safety ambassadors, supervisors and managers based on stringent selection standards. Some of the recruitment resources we utilize include: • AlliedBarton's own recruiting website,jobs.alliedbarton.com • Promotion from within and employee referrals • Career websites (Career Builder.com, H2H and social networking sites such as Linkedln, Twitter and Facebook) • Civic organizations • Colleges, universities and schools • Job fairs and open houses • Professional networking with member organizations (ASIS, BOMA and ICSC) AlliedBarton has formed national strategic partnerships with the AARP, International Association of Jewish Vocational Services, National Indian Council on the Aging and National Asian Pacific Center on Aging to further the ability to recruit from multiple and diverse recruiting sources. These partnerships provide an additional network of high quality candidates for AlliedBarton f = . recruiters who are committed to identifying the right security irLE personnel for each customer. * s,tit- f * c{, r-- Hire Our Heroes AlliedBarton Security Services is committed to hiring veterans, reservists, their families and .e+0 ` ; caregivers, and promoting this important hiring practice. Our cat(j.S.VETERANS company-wide military hiring program, Hire Our Heroes, is an essential part of our recruiting strategy. Since 2013, more than 11,000 heroes have been hired as part of this initiative. The men and women who have dedicated themselves to serving our country make an incredible contribution in the workplace. AlliedBarton is proud to partner with military assistance programs to help put these heroes to work. Our nation's military personnel are well-trained, responsible and dedicated to serving their country and their communities. Reservists and veterans possess the leadership qualities and skills needed to provide the high level of security services that our clients need and AlliedBarton demands. AlliedBarton has partnered with the following military assistance groups to ensure that our service men and women have opportunities as they transition back to civilian life: City of Miami Beach 34 i LLIEDBARTON s[_anrrr scot 1( (5 Local Response National Support t 1[ HIRE OUR HEROES. H1 R EYEittl NERD H� j'jE is " I !� -" "•E}+;tp am aaf aiE �'i • E. E�W iur rl1YER Seven Seals Award The AlliedEarton Florida Region was recognized for Seven Seals,4 ward through hiring approximately 600 veterans — inflict, approximately 20% of our new hires are veterans! `\ `: The Seven Seals Award is the broadest and most inclusive award given by ESGR, as it may be awarded to employers, ' + ESGR staff members and volunteers, or any person or ('resented To entity that significantly advances the ESGR mission. It is presented at both the state and national levels to honor nerrrork,ars leadership and mutative in significant individual or organizational achievement, /nr r support of the men and women who serve initiative, or support that promotes and supports the ESGR America in the Ncrtrrar!(frrurr!and Reserve mission, to include the efforts of the more than 4,900 volunteers who carry out ESGR's mission across the Nation on a daily basis. Recruit Train Retain Brand The vast number of recruiting resources we use, along with our _ �. . reputation for being a great place to work, directly contributes .: to more than 1 million candidates in our hiring pipeline. A r r large number of applicants means that the Company can select the right candidates for the City's Security Officer Services program. We have the resources to identify the best-suited individuals, quickly and efficiently. To ensure high quality employees that are the right fit and have the right skills, AlliedBarton uses an automated, customizable Applicant Tracking System, AlliedBarton Gateways"'. Our easy-to-use, digital platform features: • Advanced Filtering: Utilizing a smart search feature, managers and recruiters are able to search for candidates by shift preferences, ranking, location and other requirements such as a driver's license. This feature gives our recruiters an edge in identifying a qualified candidate quicker and allows us to meet City of Miami Beach's needs faster and better. City of Miami Beach 35 LLIEDBARW'N sscunrrr siRrrCIS Local Response National Support • Paperless Processes: Pre-employment forms can be completed and stored within AlliedBarton Gateway, making the process paperless. Electronic signature capability allows for a smoother process and shortens the time from application to hire. • Transparency: Candidates, recruiters and hiring managers can view the status of a position or application at any time during the process. This means that any questions the City might have about open positions can be immediately addressed. • Integration: Integration with other AlliedBarton systems, such as background screening and drug testing and our career website, promotes efficiency; ensuring that every step in our extensive screening process is complete and only the best candidates are selected for filling open positions. One of the true differentiators in our recruiting process is the extra step that we take during the application stage. In addition to completing our standard application information, candidates also answer questions related to their preferences for type of work environment. These preferences correspond with profiles developed by an industrial psychologist, which allow for successful personnel to position matching. The Guardian, Protector, Community and Concierge profiles are based on the level of people interaction, physical asset protection and safety awareness that each position requires. For City of Miami Beach, AlliedBarton will be seeking to hire and train persons who show a mixture of protector, community and concierge profiles, that right mixture of a professional demeanor, a keen sense of awareness, one who can provide a community oriented, customer-service approach while interacting with the public-at-large on many levels. AlliedBarton is not looking to fill a position with just any candidate. We go the extra mile to dig deeper to find the right person for each and every post. When our employees are well-matched to the position requirements, they stay longer in their position, are engaged in their day-to-day i RCFitES —SECLJRIT''1 S.=J7 • MPIES i 71‘ 7T-14,114 1' ',,,,,„t '�:7�..Si .2��. lT15-']iS.ii .v t ,�. .mot,� .��.rt .�.:,t, /PEOPLE SAFETY -1 .. .'. GUAM' MOM • e.',:.:-"1 ,,,ece(1;t',•:octlf t:.:t ...;:7,1•94 PHYSICAL ASSETS :.x,;::.;:n..., ' — r,:::y,a;rxaca« <..,....,. v.+ .._ I C!UEi T.I 1 SAFt;j 1 ya -, - :el:.:t e:.:V i37 419^, .,,•,i`. f!•:. f.�,'., i.4.: 9 1. 4 rxa: I;c:e,,,t-141.u.,'r..:4'1...1:0.:gr:::,^'e "S.,i'•1 fitery-e.s ,*,p rte^.a u..c4 f ri^t :•tr le„,•,rr ,,,, EHC�uRnat� a.a1'- ".,beS'1111:1!lei l',S1Cfre.1..c::tr::ii.;;i u�7 �j yF•+M,'.i r,_1 ;Pr:I:.y,�t:an rave Al,;93 n,-.:.. '...`e CONS ANT RkC,N,.Y,y'.A .1 ; 1 •<.f,.; .:.Y L?WV•'• CONCIERGE ------------ — _ L PEOPLE{NTt:�a�,Tre�r ---------'---- City of Miami Beach 36 z LLIEDBARTON' sscuq�rr SIIIIVICES Local Response National Support MEE responsibilities, and provide better services. Our ultimate recruiting goal is to find the best qualified candidate for every post. This translates into improved safety ambassador quality and better results. AlliedBarton only hires 5% of all applicants. Our proven recruitment process allows us to identify the security officers you need, when you need them. Screening Background screening is an essential component in our process for selecting high-caliber safety ambassadors for City of Miami Beach. Initial conversations with applicants provide an opportunity to evaluate demeanor, attitude and communications skills. Qualified candidates formally interview with our district recruiters and hiring managers. AlliedBarton's standard screening process includes: • Education verification • Employment verification • Criminal records check with stringent hiring standards • Social Security check • Electronic E-Verify and I-9 employment verification • Motor Vehicle Report(for those officers designated to drive a vehicle) • Five-panel drug test Armed Security Officer Screening The overall process for recruiting and screening for armed officers is the same as described above but additional steps are incorporated due to the natural sensitivity involved in having an employee carrying a weapon. All armed security officers must meet AlliedBarton's strict hiring, background, and security officer training standards. Additionally, armed security officers are required to meet, or exceed, all federal, state and local laws and regulations with respect to firearms and less-than-lethal weapons licensing, training and qualification. The first step in the process is recruiting. AlliedBarton targets, but is not limited to, recruiting individuals with a background in or experience as: • Military/Military Police • Police/Peace Officers • Corrections Officers After the officers that possessed the right skill sets and experience are hand selected for their sites, we implemented a rigorous screening process. Armed officer screenings include multiple interviews and detailed background checks that include but are not limited to: • A fingerprint-based national check through a State Identification Bureau and the FBI Integrated Automated Fingerprint Identification System where permitted by state code or regulation • A name-based statewide and/or county criminal history records search • County by county searches are conducted based upon residency • Both felony and misdemeanors are searched • Conviction and (where permitted by state law) pending prosecution searched City of Miami Beach 37 i LLIEDBA.RTON sscuaarr sERV(CLS Local Response National Support AlliedBarton Benefits AlliedBarton has been a long-time industry leader in providing meaningful and affordable employee benefits. There is a direct correlation between providing employee benefits and attracting high- caliber personnel. Benefits are also a strong factor in employee engagement, which is critical to the success of every safety ambassador program. Is your ambassador team engaged? At AlliedBarton, we value employee engagement and strive to offer employee programs — including benefits — that keep our employees satisfied. In fact, more than 86% of our security officers say they would recommend or highly recommend AlliedBarton as a great place to work for friends or family members. That level of satisfaction is important to our success—and yours. With the introduction of the Affordable Care Act, some security companies have dropped or plan to drop the affordable medical plans they once offered. Others that have historically not offered medical benefits to safety and security ambassadors are continuing on that path. AlliedBarton is taking a different approach. We know that healthcare benefits are extremely important to our employees, and that they prefer to have a choice when it comes to medical plans. We will continue to offer medical plans that are affordable and that best fit the needs of our employees, while being fully compliant with the law. We are also advocates for our employees, providing healthy living tips and information to encourage them to become educated healthcare consumers. When the ACA was first introduced in 2010, AlliedBarton formed a multi-disciplinary committee to address the issues and challenges presented by healthcare reform. That committee is still hard at work today, staying on top of changing healthcare regulations and ensuring that our employee and client needs are met. AlliedBarton's long term strategy is to continue to offer healthcare benefits options that will attract the best personnel now and in the future. Our employee benefits extend far beyond medical coverage. Dental plans, retirement savings and paid vacations are just some of the benefits available to our employees. Employees who are offered benefits and fair compensation have peace of mind and a more clear focus on their daily job duties and responsibilities. We also understand that when we take care of our employees, they take better care of our clients. Additional advantages include: • Less absenteeism and turnover • Improved performance results • Assistance and resources for both personal and professional issues • Convenient options for managing financial well-being • Easy access to all benefit information through MyAlliedBarton.com, our employee-focused website City of Miami Beach 38 LLIEDBARTON sfcugrrr sfRYre(s Coca!Response National Support Below are some of the many benefits we offer our employees. AlliedBarton offers medical plans to all benefit-eligible employees through payroll M lktsurance; deduction and/or client contribution. 2015 benefits will be offered pursuant to our eligibility requirements/policy. Dentartnsurance AlliedBarton offers quality dental insurance to all full-time, benefit-eligible employees - -- through payroll deduction and/or client contribution. AlliedBarton offers a Vision Service Plan to all full-time benefit eligible employees, Vision Insurance which provides reduced rates for eye exams,glasses/contacts,etc. AlliedBarton employees with at least six months of service are eligible to participate in 401(k)withCompanyMatch our 401(k) retirement savings program with a company match based on years of service. Disability Insurance Benefit-eligible employees have the ability to participate in a Disability Insurance plan offered through Principal Financial Group. AlliedBarton offers Basic Life insurance in the amount of $10,000 to benefit-eligible employees at no charge.AlliedBarton employees with 15 years of service will be R g provided a minimum of $50,000 in Basic Life insurance at no cost to the employee. u;: Additional supplemental life insurance and AD&D is available to employees at competitive rates. This benefit is offered through MetLaw Legal Services to all eligible employees and Legal Services includes Will Preparation;IRS Audit Legal Services;Court Appearances;and Family and Real Estate Matters Employee Assistance We offer work-related crisis management to employees. Program Employees have the option to receive their pay through direct deposit or as a cash Paycard paycard (where permitted by state law). Similar to an ATM card, the paycard allows immediate access to wages without having to incur check cashing fees. Security officers averaging 35 hours per week will generally be eligible for paid vacation time based on their length of service. The standard vacation plan is accrued on a calendar year basis after reaching the first anniversary. Upon reaching the first Paid Vacation anniversary, security officers begin to accrue time and will be eligible for a pro-rated amount of vacation from their first anniversary date through the end of that calendar year. The following January, employees will be eligible for their full tier amount from 1/1 - 12/31. Tier Schedule: Paid vacation after one year of service (pro-rated); two weeks after three years and three weeks after eight years. Holidays Security personnel receive time-and-a-half pay when working holidays. AlliedBarton has been a long-time industry leader in providing meaningful and affordable employee benefits. There is a direct correlation between providing employee benefits and attracting high- caliber personnel. Benefits are also a strong factor in employee engagement, which is critical to the success of your security program. Is your security team engaged? At AlliedBarton, we value employee engagement and strive to offer employee programs— including benefits—that keep our employees satisfied. In fact, more than 86%of our security officers say they would recommend or highly recommend AlliedBarton as a great place to work for friends or family members. That level of satisfaction is important to our success—and yours. City of Miami Beach 39 LLIEDBARrory ssclairr ssavrcgs Local Response rla tiona!Support With the introduction of the Affordable Care Act, some security companies have dropped or plan to drop the affordable medical plans they once offered. Others that have historically not offered medical benefits to security officers are continuing on that path. AlliedBarton is taking a different approach. We know that healthcare benefits are extremely important to our employees, and that they prefer to have a choice when it comes to medical plans. We will continue to offer medical plans that are affordable and that best fit the needs of our security officers, while being fully compliant with the law. We are also advocates for our employees, providing healthy living tips and information to encourage them to become educated healthcare consumers. When the ACA was first introduced in 2010, AlliedBarton formed a multi-disciplinary committee to address the issues and challenges presented by healthcare reform. That committee is still hard at work today, staying on top of changing healthcare regulations and ensuring that our employee and client needs are met. AlliedBarton's long term strategy is to continue to offer healthcare benefits options that will attract the best personnel now and in the future. Our employee benefits extend far beyond medical coverage. Dental plans, retirement savings and paid vacations are just some of the benefits available to our security officers. Employees who are offered benefits and fair compensation have peace of mind and a clearer focus on their daily job responsibilities. We also understand that when we take care of our employees,they take better care of you. Additional advantages include: • Less absenteeism and turnover • Improved performance results • Assistance and resources for both personal and professional issues • Convenient options for managing financial well-being • Easy access to all benefit information through MyAlliedBarton.com, our employee website Below are some of the benefits we offer our employees. Eligibility - Beginning in 2015, but also including the prescribed look back period, AlliedBarton's definition of full-time employment will be 30 hours per week for health and welfare benefits eligibility. AlliedBarton's definition of full-time employment for vacation eligibility will remain at 35 hours per week. Medical Insurance -AlliedBarton offers medical plans to all benefit-eligible employees through payroll deduction and/or client contribution. 2015 benefits will be offered pursuant to our eligibility requirements/policy. Detailed information regarding coverage and premium costs is available on the following pages. For 2015 and beyond, any estimated annual healthcare costs are subject to change. The estimates provided in this proposal are based upon proposed and evolving regulations, plan structure and estimated participation. AlliedBarton has come up with the most cost effective and employee centric solution in the market place and has 3 plans for 2015: City of Miami Beach 40 LLIEDBARTON sg:uR,rr sfxrrcis Local Response National.Suppor! IOW • Aetna Option 1 plan that we offer, is the minimum value plan required to meet the government mandated requirements for Healthcare Reform. • Aetna Option 2 was selected for current clients who require a higher comprehensive benefit package. • In addition, we offer a third low cost option "PanaBridge". Essentially this plan is employee compliant under the Healthcare Reform Act. If the employee selects this plan they will not need to pay any penalty under the Healthcare Reform Act. City of Miami Beach 41 a.LLIEDBA.RTON lgC'JRlrr s<R7rCSs Local Response National Support Aetna Option 1 Medical Plan LLIFJDBARTOIY' 111:1••■•1e1,,C15 Group#719999{lira Sued open Ac mss) Effec ve 1 2-2425 Local Resoon:e Natrona'sucport In Network Annual Deductible 34.000 incrv/38.CG0 Famrry Annual Plan Coinsurance 65% Out-of-Pocket Maximum $6.250Indiv/$12.500 Family Lifetime Maximum Unlimited Doctor's Services Office Visits—PCP 35%coinsurance after deductible Office Visits—Specialist 35%coinsurance after deductible Convenience Clinic 340 copay Teladoc consultation $20 copay Call 1-855.835-2362 or log onto www.teledoc.com/aetna Preventive Care(age/frequency Jim ta- d ons may apply) Well Child Care Covered at 100% Routine Mammograms Covered at 100% Pap Smears Covered at 100% Prostate Screenings Covered at 100% Routine Child Immunizations Covered at 100& Outpatient Services Lab 35%coinsurance after deductible at Quest and all participating labs' 55%coinsurance after deductible for in-network hospital labs X-Ray 35%coinsurance after deductible Outpatient Surgery 35%coinsurance after deductible Hospital Services Inpatient Hospital 35%coinsurance after deductible Emergency Room 35%coinsurance after deductible Urgent Care 35%coinsurance after deductible Ambulance 35%coinsurance after deductible Mental Health Care Inpatient Hospital Services 35%coinsurance after deductible Max Inpatient Days Per Cal Year None Outpatient Doctors Visits 35%coinsurance after deductible !Outpatient Visits Per Cal Year None alcohol a Drug Abuse Rehab ',Inpatient Hospital Services 35%coinsurance alter deductible Max Inpatient Days Per Cal Year None Outpatient Doctor's Visits 35%coinsurance after deductible Max Visits Per Cal Year None Other Services Short Term Rehabilitation 35%coinsurance after deductible Max Visits per Cal Year 30 visits.combined with Chiropractic Care Chiropractic Care 35%coinsurance after deductible Max Visits per Cal Year 30 visits.combined with-Short Term Rehab Home Health Care 35%coinsurance after deductible Max Visits per Cal Year 120 visits;a visit up to 4 hours equates one visit Durable Medical Equipment 35%coinsurance after deductible External Prosthetic Appliances 35%coinsurance after deductible Vision Exam 35%coinsurance after deductible prescription Drugi Pharmacy Benefits administered by Express Scripts,Inc(Separate 10 cards Issued) Retail Pharmacy(30 day supply) Generic 315 copay Preferred Brand 30%copay(340 min/$60 max) Non-Preferred Brand 50%copay($55 min/$90 max) Specialty 30%copay($50 min/$120 max) Generic contraceptives Covered at 100%in compliance with Women s Preventative Care )Mail Order Benefit(90 day supply) Generic $40 copay Preferred Brand 30%copay(3100 min/$150 max) Non-Preferred Brand 50%copay($140 min/$225 max) I you have any questions,please contact Aetna at 1-800-548-2521 . 'P:... :19,;;�.a' -n i. !u�:.-',K•rr 3. (.�•'r;tr: .- - _,'1..i _.. •.-. Vii.^E �f4 i^ ._'i!1_;__�•r:•�?r. . :.�it:rr .:-a . i17 .7r,; ]en?*?�m c•- _. .'.1 f? .•:'1. _. _ -e - _ 7 _ ?s-117.7'7. AOPTION 1-2015 City of Miami Beach 42 ]l 1 LLIE •BARTON st^uwitr serrviCt$ Local Response National Support Aetna Option 2 Medical Plan i aLllEDBARTON Gm-r.:o#719999( s na S-3'e_;Cpcn active 1-1-2015 loci!3esponse .V1f on r1 SuDOOrt In Net ctic Mnuel deductible S1.0C41ndrv/33.CCC Family Annual Plan Coinsurance 80% Out-of-Pocket MexiMum $4.000 Indio/38.000 Family Lifetime Maximum Unlimited Doctor's Services Office Visits--PCP 20%coinsurance after deductible Office Visits—Specialist 20%coinsurance after deductible Convenience Clinic $40 copay Teladoc consultation 320 copay Call 1-855-835-2362 or log onto www.teladoc.com/aetna Preventive Cars(age/frequency limita- tions may apply) Well Child Care Covered at 100% Routine Mammograms Covered at 100% Pap Smears Covered at 100% Prostate Screenings Covered at 100% Routine Child Immunizations Covered at 100% Outpatient Services Lab 20%coinsurance after deductible at Quest and all participating labs: 40%coinsurance after deductible for in-network hospital labs X-Ray 20%coinsurance after deductible Outpatient Surgery 20%coinsurance after deductible Hospital Services Inpatient Hospital 20%coinsurance after deductible Emergency Room 20%coinsurance after deductible Urgent Care 20%coinsurance after deductible Ambulance 20%coinsurance after deductible Mental Health Care Inpatient Hospital Services 20%coinsurance after deductible Max Inpatient Days Per Cal Year None Outpatient Doctors Visits 20%coinsurance after deductible Max Visits Per Cal Year None Alcohol&Drug Abuse Rehab Inpatient Hospital Services 20%coinsurance after deductible Max Inpatient Days Per Cal Year None Outpatient Doctor's Visits 20%coinsurance after deductible Max Visits Per Cal Year None Other Services Short Term Rehabilitation 20%coinsurance after deductible Max Visits per Cal Year 30 vats,combined with Chiropractic Care Chiropractic Care 20%coinsurance after deductible Max Visits per Cal Year 30 visits,combined with Short Term Rehab Home Health Care 20%coinsurance after deductible Max Visits per Cal Year 120 visas:a visit up to 4 hours equates one visit Durable Medical Equipment 20%coinsurance after deductible External Prosthetic Appliances 20%coinsurance after deductible Vision Exam 20%coinsurance after deductible Prescription Drugs Pharmacy Benefits administered by Express Scripts,Inc.(Separate ID cards Issued) Retail Pharmacy(30 day supply) Generic 315 copay Preferred Brand 30%copay(340 min/$60 max) Non-Preferred Brand 50%copay($55 min/$90 max) Specialty 30%copay(350 min/$120 max) Generic Contraceptives Covered at 100%in compliance with Women's Preventative Care Mail Order Benefit(90 day supply) Generic 340 copay Preferred Brand 30%copay($100 min/3150 max) Non-Preferred Brand 50%cooay(3140 min/3225 max) If you have any questions,please contact Aetna at 'KAetnae 1-500-54 8-2521 www.aetna.cam This is an informational summary of benefits offered.Details about this option are contained in the applicable Summary Plan Description(SP DI or Certificate of Coverage iCCC).if there are any=Inflicts between the information contained in this summary of benefits and the SPD/CDC,the SPD/COC will gavern. aliiedBarton Security Services reserves the nett to change.amend or terminate the program and its options at any time AOPTtON 2-2015 City of Miami Beach 43 LLIEDBARTON sgciswirr zegrrcgs Local Response National Support LLIEDBARTON - Pan-American PanaBridge Advantage Plan #11°""'.11..,... Effective 1 1-2415 LJC.0 tesaonse variorr;ia000r• In wwork rtwl Deducible INone Office Benefit L Eeneft pays one benefit per day if the patient is seen 370 per day.10 days per calendar year Dy a doctor for an illness or injury Preventive Care Preventive care services include wellness exams. Covered 100%(In network only) routine immunizations.preventive screenings (e.g blood pressure).well-women visits and routine mammograms rage and frequency applies) Outpatient Services Diagnostic Lab 390 Lab Benefit per day:6 days per calendar year Diagnostic Radiology 3150 X-Ray Benefit per day:4 days per calendar year Imaging and Advanced Studies $400 Imaging and Advanced Studies Benefit per day:5 days per calendar year Outpatient Surgery Facility 3250 benefit 2 days per calendar year Surgeon Fee-$1000 benefit L day per calendar year Anesthesia $250 benefit 1.day per calendar year Hospital Services inpatient Facility Daily Hospital Confinement Benefit$1.000 per day for room and board up to 60 days*per calendar year. For any days in Intensive Care Unit(ICU).$2.000 per day up to 30 days annual maximum for ICU. Hospital Admission Benefit 31.000 on first day when confined to hospital *Hospital annual maximum of 60 days includes mental health stays,Substance Abuse is up to a maximum of 30 days per calendar year. Inpatient surgical fees:$2.000 benefit 1 day per calendar year Anesthesia-3500 benefit 1 day per calendar year Emergency Room—Accident Accidents are covered under the Accidental Injury Care benefit Emergency Room Sickness $75 Benefit per day.4 days per calendar year Other Services Durable Medical Equipment $25 benefit per day:10 days per calendar year Skilled Nursing Facility $500/day up to 57 days per calendar year following a covered hospital stay of at least 3 days.combined with inpatient hospital annual day maximum Specified Illness Benefit $8,500 lump sum Spouse benefit is 50%of Plan Participant sum:Child benefit is 25%of the Plan Participant sum Accidental Injury Care(off the job) 32.500 per occurrence after SLCO deductible per accident Some states have an AD&D benefit equal to two times medical benefit Teladoc 24/7 physician care available via telephone for free:can provide consultations.diag (Call 1.800 835.2362 to speak with a licensed physi-nose.recommend treatment and write short term prescriptions clan at no cost to you) Prescription Drugs Retail and Mail Order Pharmacy $40 benefit per day,up to a maximum of$40 per month This plan is desired to meet the individual responsibility requirement of the Affordable Care Act ■ If you have arty questions,please contact Pan-American at 1-877495.4616 &JvIERICAN LIFE )'`.pear avian en'f`ts.`om wfrw.RxEDa.00rn This is an informational summary of benefits offered.Details about this option are contained in the applicable Summary Plan Description ISPDi or Certificate of Coverage(COC).If there are any conflicts between the information contained in this summary of benefits and the SPD/COC.the SPD/COC will govern. Alliedfarton Secunty Services reserves the right to change amend or terminate the program and its options at any time PANABRIDGE-2015 City of Miami Beach 44 i LLIEDBARTON f ecuai r'r icevrces !oca!Response National Support Dental Insurance -AlliedBarton offers quality dental insurance to all full-time, benefit-eligible employees through payroll deduction and/or client contribution. i i LLIEDBARTOPs CIGNA Standard PPO Dental Plan "' Group#3329294 iess'Jnse vdt ond,i.00),"! Effective 1-1-2015 In Network Ott af Network Annual Ceduct;bSs 3.^inovuua.;3'5,=amiy ,J nav:cuar;375=am1+y LINN/OON Comb ined) INN/CON Combined, Maximum Annual Benefit 32.250 iINN/CCN Combined) 51.250(INN/OCN Combiredi Preventive/Diagnostic Sentoess Cleanings.fluoride oral exams.x-rays Covered at 100%.deductible‘xarved •.overed at 1CC%of R&C-.deductible waived etc. Basic Restorative Senicest 'white fillings repair and maintenance or Covered at 90%aver deductmie overed at 30%of R&C- after deductible crowns.brdges and dentures simple extractions etc Major Restorative Carr-3 month waiting pettodt Covered at 50%after deductible • overed at 50%of R&C- after deductible CIGNA Perodontal surgery bridges.dentures. root canals.crowns.implants.etc. rthodontla Not Covered.but:n-Network discounts appq Not Covered Plan Components If you obtain preventive care services dunng the If you obtain preventive care services during the Progressive Maximum Program plan year you can increase your annual plan year.you can increase your annual maximum by up to 3500 for use in the next plan maximum by up to 3500 for use in the next plan year.to a maximum of 31.750 ,ear.to a maximum of 31.750 :age and frequency limits may apply Please refer to the 3P0 for more details. R&C represents Reasonable&Customary Out of Network reimbursement is based on 30th percentile of R&C charges. Vision Insurance -AlliedBarton offers a Vision Service Plan to all full-time, benefit eligible employees, which provides reduced rates for eye exams, glasses/contacts, etc. VSP Vision Plan .11/f IEDBAR'TON Group#1 9744015 Effective 1-1-2015 Local desaonse .Vauona!;uaaort In Network Out of Network ;Eye Exam-anon 310 ccpay do to 335 • requency Cnce every:alendar year Once every calendar year tense Single Vision 310 ccpay Up to 335 Bifocal 310 ccpay Up to 365 Trifocal 310 ccpay Up to 335 VS Lenticular 310 ccpay Upto 3125 L Esc % • Frequency Once every calendar year Once every calendar year ; Frames 3150 allowance 13;p to S70 ',Frequency Cnce every calendar year Once every calendar year 'Contact Lenses 3150 allowance U p to 3105 Fit 3,Fe4Iow•up Member will only pay up to a maximum of 360 Combined lath contact lens rerrrbursament allowance of 3105 Frequency Once every calendar year rn lieu of tenses and Once every calendar year in lieu of tenses and frames frames AlliedBarton 2015 Medical (65/0), Dental and Vision Costs AlliedBarton offers a cost-effective and employee-centric benefits solution to all benefit-eligible employees. Our three-plan approach allows our employees to choose the medical plan that best fits their needs while meeting ACA applicable requirements. We also encourage our employees to be educated City of Miami Beach 45 i LLIEDBARTDN sscuRJrr seuvress Local Response National Support consumers and review the options available through the Health Insurance Marketplace. Our long-term strategy is based on our belief that employees value benefit options through their employer.This is an advantage to our clients who appreciate not only our cost-effective options but the high quality personnel, increased security officer engagement and decreased turnover that result from our commitment to offering employee benefits. AlliedBarton's advanced and continued planning for the ACA allowed us to formulate a strategy that controls costs for our clients while increasing value. MEDICAL PANABRIDGEADVANTAGE AETNA OPTION 1 AETNA OPTION 2 (65%SINGLE/0%DEPENDENT) (65%SINGLE/0%DEPENDENT)* (65%SINGLE 10%DEPENDENT) Monthly Employer! Total Monthly Employer! Total Monthly Employed Total Coverage Level Employee Client Monthly Monthly Employee Client Monthly Monthly Employee Client Monthly Monthly Cost Cost Premium Cost Cost Premium Cost Cost Premium Employee Only $53.38 539.14 5152.52 5149.31 $277.29 $425.60 $202.35 $375.73 $578.13 Employee+Spouse $244.02 $99.14 $343.16 $682.58 $277.29 $959.87 $925.02 $375.78 $1,300.80 Employee+Child $175.40 $99.14 $274.54 $490.61 $277.29 $767.90 $664.86 $375.78 $1,040.64 Employee+Children $221.15 $99.14 $320.29 $618.59 $277.29 $895.88 $838.30 $375.78 $1,214.08 Employee+Family $373.67 $99.14 $472.81 $1,045.20 $277.29 $1,322.49 $1,416.43 $375.78 $1,792.21 *Ranges can differ(65-79%)to meet the gross wage affordability rule. DENTAL CIGNA STANDARD DENTAL CIGNA ENHANCED DENTAL-SF.LAPIED HOURLY(100%EMPLOYEE PAID) (50%SINGLE 150%DDEPENG-ENT, Monthly Employed Total Monthly Employed Total Coverage Level Employee Client Monthly Monthly Coverage Level Employee Cient Monthly Monthly Cost Cost Premium Cost Cost Premium Employee Only $25.52 $0.00 I $25.52 Employee Only $17.44 $17.44 $34.88 Employee+Spouse $48.48 $0.00 $48.48 Employee+Spouse $34.88 $34.88 $69.76 Employee+Child $56.14 $0.00 $56.14 Employee+Child $40.11 $40.11 $80.22 Employee+Children $61.24 $0.00 $61.24 Employee+Children $45.34 $45.35 $90.69 Employee+Family $91.86 $0.00 $91.86 Employee+Family $71.50 $71.51 $143.01 VISION VSP VISION(100%EMPLOYEE PAID) Coverage Level Monthly Employer/Client Total Monthly Employee Cost Monthly Cost Premium Employee Only $6.90 ! SO.00 $6.90 Employee+Spouse $9.36 $0.00 $9.36 Employee +Child $9.36 $0.00 $9.36 Employee +Children $16.50 $0.00 $16.50 Employee+ Family $16.50 $0.00 $16.50 NOTE:All plans are offered to all AlliedBarton employees.In addition to these plans,the Company also offers a regional plan for employees in California,Massachusetts,and Pittsburgh,PA. Disability Insurance - Full-time, benefit-eligible employees have the ability to participate in a Disability Insurance plan offered through Principal Financial Group. Life Insurance - AlliedBarton offers Basic Life insurance in the amount of$10,000 to full-time, benefit-eligible employees at no charge. AlliedBarton employees with 15 years of service will be City of Miami Beach 46 LLIEDBARTON St.'J I fY fgAYfCIS Loca(Response National Support provided a minimum of$50,000 in Basic Life insurance at no cost to the employee. Additional supplemental life insurance and AD&D is available to employees at competitive rates. Paycard -Employees have the option to receive their pay through direct deposit or as a cash paycard (where permitted by state law). Similar to an ATM card, the paycard allows immediate access to wages without having to incur check cashing fees. Paid Vacation - Regular full-time, hourly employees (security officers) generally will be eligible for paid vacation time based on their length of service (must average 35 hours per week). The standard vacation plan is accrued on a calendar year basis after reaching the first anniversary. Upon reaching the first anniversary, officers begin to accrue time and will be eligible for a pro-rated amount of vacation from their first anniversary date through the end of that calendar year. The following January, employees will be eligible for their full tier amount from 1/1 - 12/31. LENGTH OF SERVICE NUMBER OF VACATION WEEKS After 1 Year 1 week(pro-rated) After 3 Years 2 weeks After 8 Years 3 weeks Grandfathered employees will receive the same amount of vacation time that they currently receive. 401(k) -AlliedBarton employees with at least six months of service are eligible to participate in our 401(k) retirement savings program with a company match up to 75%. Tier levels are as follows: YEARS OF SERVICE COMPANY MATCH 0-9 yrs 10% match of employee contribution* 10-14 yrs 20% match of employee contribution* 15-19 yrs 35% match of employee contribution* 20-24 yrs 50% match of employee contribution* 25+yrs 75% match of employee contribution* *Employees must be actively employed on the last day of the year to receive matching contributions. City of Miami Beach 47 LLIEDBARTON sscuwirr ssnwress Local Response National Support MEI I: Holidays - Security personnel receive time-and-a-half pay when working these holidays: • New Year's Day • Memorial Day • Independence Day • Labor Day • Thanksgiving • Christmas Day Employee Assistance Program -We offer work-related crisis management to employees. Legal Services - Legal service is a benefit available to all employees. Tuition Reimbursement-Tuition reimbursement is available for AlliedBarton's full time exempt (salaried) and support non-exempt employees who have been continuously employed by AlliedBarton for six months or more. Our strong commitment to learning and development differentiates us from the competition. Our employees are valuable stakeholders in our company; their skill sets are vital to our continued growth and prosperity. It is important for our employees to embrace our Dare to be GREAT culture, and to continue to grow and develop personally and professionally. Taking advantage of these academic partnerships allows everyone to continue to invest in their careers. AlliedBarton Career Development through Reduced Higher Education Rates To assist our safety and security ambassadors' career development, we have partnered with universities and colleges nationwide, including University of Phoenix, DeVry University, American International University, Capella University, and Brown Mackie College, among others. AlliedBarton prides itself in developing and promoting our people into positions of increasing responsibility and providing advanced career opportunities to its employees. Many of our mid-level managers and senior level executives began their careers as security officers, supervisors and account managers. Our CEO Bill Whitmore, who began his career as a police officer, started with AlliedBarton more than 30 years ago. All of the executives and managers that would service your security program have benefited from our professional development programs. AlliedBarton Recognition and Retention Employees who meet and rise above the challenges they face daily are recognized and rewarded for their service through Company recognition rewards. In return, our clients continue to have dedicated security ambassadors and experience lower turnover. AWARD DESCRIPTION Commemorative plaque and eligibility for Safety Ambassador/Officer of the Year. The award recipient will receive a monetary award, a personalized plaque, recognition on the Safety Ambassador of the Month calendar plaque at each site, Safety Ambassador of the Month and be eligible to win the Safety Ambassador of the Year award. The Operations Manager will also select up to two additional "Service Excellence Award" recipients who will receive a personalized plaque based on the amount of nominations received. City of Miami Beach 48 i LLIEDBARTON ss 'J41rr sggy,:Ss LocaI Response National Support AWARD DESCRIPTION Paul Bryant Award Winner for each region with cash award. (Safety Ambassador of the Year) Frank Rabena Award Winner for each region with cash award. (Account Manager of the Year) Harriett Lavender Award Winner for each region with cash award. (Support Person of the Year) AlliedBarton's Dare to be GREAT! Achievement Award program recognizes Dare to be GREAT!Achievement employees for actions that go above and beyond our already high standards of quality. Length of Service Awards Various honors for every five years of service. AlliedBarton provides a myriad of resources for personal and professional Personal and Professional development, including online courses via AlliedBartonEDGE.com, suggested Development reading lists, a library of other resources at district and corporate training offices, and personal support and coaching from supervisors. Heroism Award Available where warranted and appropriate. AlliedBarton gift vouchers are issued to employees in appreciation of outstanding Voucher Program service or deeds, entitling them to choose from a large variety of items from our on-line company store as a reward/incentive. Master Safety Incentives for reaching each of five levels of AlliedBarton's formal, ongoing Ambassador/Security Officer training and development program, including company store prizes and cash Program award. Outstanding Performance Movie tickets, gift certificates, plaques and other gifts given "on the spot" for Recognition going above and beyond the call of duty. AlliedBarton's WorkPerks! Program WorkPerks! are fringe benefits available exclusively to our employees for personal use. By partnering with these vendors, our employees can benefit from these special savings and offerings. AlliedBarton consistently adds new partners to our"Work Perks!"program on an ongoing basis. PARTNERSHIP WORKPERK! BENEFIT An exclusive savings program with discounts from over 28,000 merchants on Blackstone Marketplace everything from groceries, movie tickets, clothes and accessories to electronics, vacations and personal care items. Hilton Hotels 12% discount off Best Available Rate at all Hilton Family Hotels around the world, except the high destination cities where the offer is 20%off Best Available Rate. La Quinta Hotels 15%discount at participating La Quinta hotels Universal Studios 30%discount on tickets BJ's Wholesale Club 15-month membership for$35 COSTCO Wholesale Club Join fee of$50 and coupons valued at more than $50 including free items. Verizon Wireless 18%discount off monthly access plans. 25%discount off eligible accessories Sprint/Nextel 20% Sprint or Nextel monthly access charge AT&T 18%discount off AT&T qualified charges&savings on new devices. City of Miami Beach 49 i LLIEDBARTON sf:1 irr scn•rrccs Local Response National Support PARTNERSHIP ! WORKPERK! BENEFIT DIRECTV $29.99/month. $60 cash back from DirectStarTV plus free installation for up to 4 rooms. Mitsubishi Motors VIP Purchase Discounted price for new Mitsubishi vehicles(for full time employees) Program GlobalFit Discounted month-to-month membership Police& Fire Federal Credit Union Free checking,direct deposit,online bill-pay,loans,etc. (for FT employees) Dell Computers Special discounts JoS.A Bank Clothiers Free corporate card w/20%discount off regularly priced merchandise WildBlue High Speed Satellite Internet $50 off activation fee and free installation Sears Portrait Studio No session fee($14.99 value) and 10 portrait sheets for only$50.00 ?`,s ederi City of Miami Beach 50 LLIEDBARTON' sr_uv,rr sgg•rcrs Local Response National Support TAB 4. Approach and Methodology Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to use of innovative technology, training received by security officers above basic licensing requirements, communication protocols, proactive approach to dealing with quality of life issues affecting Miami Beach, crime prevention and retaining sufficient personnel to meet the City's needs. AlliedBarton's Safety and Security Ambassador Program blends training and technology that ranges from Eponics' mobile data programming designed specifically to support business improvement districts and IPAD/IPHONE customer service platforms that will enable GPS tracking, inspections, training, visitor directions, satisfaction surveys and incident tracking. This technology is designed specifically for hospitality and safety/security, and is used by many of the major Business Improvement Districts nationwide. Further detailed information is provided as an attachment to the proposal. a ccessAlliedBartonsm Technology can help the City streamline operations, create efficiencies and easily a,' r access the information you need when you need it. ins vemn'u,ow accessAlliedBarton, our secure client website, made available to clients as a . _A._.,>..:: value-add, provides access to scheduling and invoicing information, when and Y_,"- how you need it This is an advantage on a daily basis as you oversee your safety X and security ambassador program operations, and is also an incredible resource as you budget and plan for future security needs. As your program staffing needs change, you can also easily order temporary or additional coverage through accessAlliedBarton. • Invoices and payment history are available for the past 18 months, can be printed or exported, and hours can be viewed by location or time period. Easily accessible invoices and flexible reporting can simplify program management. • Scheduling is simplified with accessAlliedBarton as you can view regular and extra positions and print or export schedules as needed. You will always have access to your assigned coverage levels and know who is scheduled to be where. • Online ordering of temporary or additional services is easy and confirmed by email. Your local AlliedBarton manager is automatically notified of your request and you will have peace of mind knowing that your staffing needs are met. TRAINING The AlliedBarton EDGE ® [Educate, Develop, Grow and Engage] is AlliedBarton's proprietary training and development program that includes our Learning Management System (LMS). The AlliedBarton EDGE provides employees with on-demand access to modules that prepare them for future responsibilities and career opportunities. Our experience shows that virtually every measure of quality ultimately can be tied back to the quality of our training program. AlliedBarton EDGE goes beyond traditional training, providing enhanced course offerings, additional compliance functionality, and opportunity for employee growth. AlliedBarton EDGE is comprised of a nationwide network of more City of Miami Beach 51 LLIEDBARTON srcu4irr sssriccs Local Response National Support than 100 trainers; online, classroom and self-study training; a mentoring program; industry-specific and leadership training; and multiple other learning and development programs. For more information, pleases go to �‘,'A`‘..A11iedBartonE dge.com. ..,,,, ,,,,, r t I It tDGE • ` ti i -.-i 1 b Safety and security ambassadors assigned to City of Miami Beach account will receive initial and ongoing training to prepare them not just for a post, but an AlliedBarton career. Safety ambassadors and security officers first receive Level I basic training, followed by Level I- Practical Application, which covers on-the-job requirements. After passing Level I training, safety ambassador training focuses on orientation training, including the history of the City, local businesses, historical sites, schools, public transportation, parks and other attractions. Safety ambassador coursework covers the following topics. • Patrol Techniques • CPR/AED/First Aid • Supervisory Skills • Radio Communication Protocols • White Glove Customer Service • Working with the Homeless • Report Writing • Work Safety • Crime Scenes • Management of Aggressive Behavior MSO Level I - Essentials Orientation Essentials Orientation prepares our safety and security ambassadors to be ready for Practical Application training when they arrive at their designated post. Level I Essentials Orientation is where they learn the fundamentals of their responsibilities. This course normally is delivered as an instructor- led classroom course, and is also available online at each district office. The curriculum includes: Welcome to AlliedBarton; Dare to be Safe; Legal Powers and Limitations; Employee Relations; and Client Experience. All topics are tested for comprehension during the final exam, which employees must successfully pass. Upon graduation from Level I Essentials Orientation, each safety ambassador receives an AlliedBarton employee handbook and a briefing on their upcoming Level I Practical Application Training for site-specific skills. e City of Miami Beach 52 ALLIEOBARTON` st:'JQI rr stq vrC$s Loca/Re:pon;e Pia tionJi Support • Business Contacts • Traffic Collision • Abandoned Shopping Carts • Assist LAPD/LAFD • Business Information • Citizen Assists • Disturbance Calls • Directions • Delivery • Drinking in Public • Event Information • Graffiti • Failure to Pay Bill • Hotel Information • Graffiti/Sticker Removal • Health&Welfare Contacts • LB Transit/Metro • Illegal Dumping • Homeless Contacts • Museum Information • Safety Escort • Illegal Vending • Parking Information • Motorist Assist • Panhandling • Restaurant Information MSO Level I - Practical Application Practical Application occurs on site, is site-specific; and customized to the needs of the City. The Practical Application Checklist is completed and entered into WinTeam, our online employee database, providing a checkpoint for this important phase of training. AlliedBarton professionals who understand your specific requirements train safety ambassadors. The Checklist and Workbook consist of a wide range of topics to include all those most important to City of Miami Beach: a. An overview of the role of the patrol, the district, the City and street grid b. Sensitivity sessions so that safety ambassadors understand issues relating to cultural diversity, mental illnesses, homelessness, and other quality of life issues. c. Use of force and limitations. d. Situation crisis management e. Human relations, interpersonal communications, customer service f. Radio communications g. Writing daily reports h. Self defense i. Bike training Master Safety Ambassador Program AlliedBarton's Master Safety and Security Ambassador program provides initial and ongoing training opportunity for personal and professional growth. The program is voluntary, and consists of 20 self- study courses covering various topics important to AlliedBarton, our clients, and the safety and security of our clients' employees, guests and visitors. MASTER SAFETY AMBASSADOR CURRICULUM Level 1 Level 2 Level 3 Level 4 Level S • Fire Safety • Advanced Report I • Safety • Customer ` • Interpersonal Ambassador Officer Writing Intimacy Communications Basic Course • • Physical • Preventing Time Mgmt • Managing Conflict Security&Loss Workplace Violence and Final Basic • Interviewing Prevention • Emergency Exam - Investigations Witnesses& Patrol Situations• •• On-the-job Suspects • Crime • Dealing with Training, Diversity Teamwork Prevention& Aggressive Behavior Checklist& • Strikes, Pickets • Principles of Guidebook Response • Terrorism &Crowd Leadership ▪ Workplace Awareness& Control City of Miami Beach 53 jitiLLIEDBARTON s[C U i l r Y s f N r,C<s Local Response National Support MASTER SAFETY AMBASSADOR CURRICULUM Level 1 Level 2 J Level 3 Level 4 Level 5 Safety ,' Response 1 CPR/First Aid/AED Certifications AlliedBarton offers CPR (adult and children's), First Aid and Automated ,1 External Defibrillation (AED) training. Many of our full-time trainers are :44 certified instructors. Training is typically conducted at our local district ,Nt ,.:t. office, although, in many cases, our trainers will go to client sites as - well. Upon completion, we ensure that the safety ambassadors receive the -- appropriate certificates. AlliedBarton then tracks certification anniversary dates in WinTeam, our web-based compliance tracking system, to ensure no lapse in certification and coverage. Bicycle Patrol Bike-mounted officers require additional skills beyond a traditional security officer to effectively patrol and monitor activities while maintaining bicycle rules of the road. The AlliedBarton Bicycle Patrol curriculum includes: ¢ Y:hN �, Bicycle Basics, The Rules of the Road, Bicycle Safety, Preparation for Bicycle ' ' ` =# Patrol, and Bicycle Patrol Equipment and Maintenance. Bicycle Patrol *4iik P ''`r Training is a two-part program, consisting of one module with a final exam and an additional on-the-job training -component. After successfully ' completing the online course and exam, employees will follow instructions ` ` 7= that will allow them to print the Certificate of Completion that is automatically 1, L� _ J generated by the EDGE system, and the Bicycle OJT Checklist, materials . . . * -_ necessary to complete the on-the job training part of this program and provide 11_.. training compliance. Graduates of this curriculum will be permitted to qualify for Bike-mounted officer patrol assignments. kr, Traffic Control - AlliedBarton will ensure that all security guards providing traffic control services are S'1,- certified by Miami Dade College Southeast Institute , ; 0 i of Criminal Justice at the North-Dade Campus. '" , • ,. Miami Dade This curriculum will also be supplemented with our �''� -t� : College in-house Traffic Control training to provide the . . r_ most comprehensive and safe program available to the City of Miami ` ""`�-'- Beach. Proposed Make and Model of Firearms AlliedBarton proposes a combination of revolvers and semi-automatic's to meet City of Miami Beach's armed weapon specifications. City of Miami Beach 54 z LLIEDBBARTON ss:uairr srnrrc[s Local Response National Support Glock 17/9mm Semi-Automatic Designed for professionals, the GLOCK 17, in GLOCK 17 —9 MM 9x19, is the most widely used law enforcement pistol worldwide. Because of its unsurpassed ' R reliability, above-average magazine capacity of 17 rounds in the standard magazine, and its low ;; weight, it is trusted by law enforcement officers e it around the globe. With our revolutionary "Safe 44" Action" trigger system, the G17 is safe, easy, and '47 quick just what you need in high-pressure - 7. -43 situations. Minimum Training Standards Armed Security Officers Firearms Training As a condition of employment, armed security officers will be required to meet all initial state, county, or municipal firearms training and qualification requirements with the firearm he or she will carry once authorized, as well as all mandated periodic classroom and re-qualification courses. Similarly, employees will be required to meet all state, county, or municipal training requirements governing the use of non-lethal weapons, such as a baton, chemical agent (e.g., Oleoresin Capsicum,) or stun device before being authorized to carry such weapons. Should the state licensing code or regulations be silent as it regards non-lethal weapons training, employees will be required to meet the same training standard as applies to state, county, or local law enforcement officers. Evidence of successfully meeting and passing all required training, (e.g., a certificate of completion,) must be provided by the employee before authorized to carry a firearm or non-lethal weapon, must be maintained in his or her employee file, and must be renewed as required. Under certain conditions, some regulatory authorities exempt current or former sworn law enforcement / peace officers from their firearms and non-lethal weapons training requirements. Employees granted such an exemption or waiver, or who are eligible for such an exemption by regulation, must provide evidence of such exemption, waiver, or eligibility before being authorized to carry a firearm or non-lethal weapon as an armed security officer. Copies of such exemptions, waivers, training certificates, or documents satisfying the eligibility / exemption requirement must be maintained in the employee's personnel file. In those instances wherein district offices have elected to provide corporate sponsored training, or have elected to outsource that training to a third party vendor, the District Managers and relevant VP/GMs will ensure that the training meets or exceeds that required by the state, county, and/or municipal regulatory authorities through certification of both curriculum and training personnel. In the rare instance wherein a state does not regulate the provision of armed security officer services, District Managers and relevant VP/GMs should outsource to third party vendors who provide firearms and non-lethal weapons training consistent with the qualification standards for sworn law enforcement / peace officers of that state. City of Miami Beach 55 z LLIEDBARTON' s[_vvirr ssgrress :oc,11 Response National Support AlliedBarton offers armed officers GSA Firearms training course. At the completion of this course, officers will be able to: describe the qualifications for a contract guard to carry a firearm; list the steps in proper care and safety of firearms; describe firearm accountability, responsibilities, and procedures. Firearms Training varies by state, but generally ranges from 20-40 hours, covering these or similar topics: • Use of firearms • Ethical and moral considerations of weapons use • Liability for acts while armed • Use of deadly force/the Force Continuum • Search, seizure and arrest procedures while armed • Firearms safety and maintenance • Fundamentals of Non-Lethal Weapons use • Qualification(Range practice, One day fire, Minimum qualification course typically of 50 rounds, minimum passing score 70 - 80%) • State Regulatory Compliance • Successful completion of written examination with a minimum passing score. Company Policy on use of Firearms AlliedBarton officers are aware of our Use of Force policy and de-escalation procedures as described in this response. AlliedBarton's Company Policy on the Use of Force outlines the responsibilities of our officers and emphasizes the limitations of their responsibilities. We have provided at the back of this section the first few pages of that policy, and will provide a full copy upon request while under contract with the Corporation. Refresher Training Refresher training will vary based on individual state requirements. AlliedBarton will comply with all state requirements and will track refresher training and requirements for each officer through our WinTeam tracking software. A valuable aspect of the WinTeam software system is the compliance module, where training records for AlliedBarton personnel are captured and easily retrieved for review. This facet of the WinTeam software system's capability enables management to effectively monitor and evaluate the training qualification levels of our employees as they progress through training courses, including specialty courses, refresher training, and self-study curricula. Instructor Qualifications Our Vice President/Compliance is our named license holder for our Federal Firearms License. The VP/Compliance works in conjunction with the Training group to ensure adequate training is in place to meet the needs of our clients and employees in the field. Currently, AlliedBarton has certified instructors in various defensive tactics disciplines including NRA Certified Handgun Instructors, OCAT-Pepper Spray Instructors, PATH- Handcuffing Instructors, Baton Instructors, Defensive Tactics System Instructors, Management of Aggressive Behavior Instructors, and Crisis Prevention Institute instructors. City of Miami Beach 56 z LLIEDBARTON f(CGIVi rr SQN%IC(f Local Response NJtionaI Support Containment Training AlliedBarton understands the requirement to minimize levels of use of force. Containment training is discussed further in the Use of Force section of our response. Securing Weapons during Operational Deployment Whether at AlliedBarton Corporate headquarters, a district office, or an account location if specified by contract, when not in use all company-owned firearms, ammunition, and non-lethal weapons will be stored on site in a Class 5 or similar Weapons Container, or in a traditional firearms locker. The container itself should be located in a protective storage area with limited access, controlled by the senior supervisor on duty or his/her designated alternate, preferably dehumidified and temperature controlled. In the field, this same protective storage area should also house the firearms "bullet trap," safety posters, and cleaning supplies. Firearms will always be stored in an unloaded, clean, functional condition. Revolvers will be stored unloaded, cylinder closed, hammer down. District offices will house firearms, ammunition, and non-lethal weapons only as necessary to meet account demands. At the discretion of local management, excess weapons and ammunition will be returned to the Compliance Department. District offices not permitted to store firearms within the office based upon lease restrictions must make alternate arrangements and/or seek lease modifications through the Vice President of Strategic Sourcing and Director of Purchasing. Use of Force (Lethal or Otherwise) Use of Force Policy AlliedBarton discourages the use of any physical force except in cases of extreme necessity. Reasonable physical force can only be used in self-defense, in defense of another person,or to make lawful citizen's arrest. If it becomes necessary to use physical force, the officer must justify its use. Attempts to resolve the incident without the use of force must have been tried and found to be ineffective. The level of force must be the minimum amount needed to stop the attack or make the arrest. Force must cease when the subject is subdued and order is restored. AlliedBarton's Company Policy on the Use of Force outlines the responsibilities of our officers and emphasizes the limitations of their responsibilities. We have provided at the end of this section the first few pages of that policy, and will provide a full copy upon request while under contract with the Corporation. Deployment of Firearms AlliedBarton is aware of the diversity of regulation in regards to the deployment of firearms. Chemical Agents AlliedBarton uses third party programs to provide defensive tactics training. Currently we have trainers certified in programs such as Management of Aggressive Behavior, OCAT-Pepper Spray Program, PATH- Handcuffing Program, Monadknock Baton Program and Monadknock Defensive Tactics Training. These programs allow us to have our employees certified as instructors and teach the City of Miami Beach 57 z LLIEDBARTON' s[=,airr ssaricss Local Response National Support 1111111 2.72:1 materials associated with the specific program. This allows us to have a credible, defensible, reproducible, and sustainable program. Use of Baton/ASP AlliedBarton uses third party programs to provide defensive tactics training. Currently we have trainers certified in programs such as Management of Aggressive Behavior, OCAT- Pepper Spray Program, PATH- Handcuffing Program, Monadknock Baton Program and Monadknock Defensive Tactics Training. These programs allow us to have our employees certified as instructors and teach the materials associated with the specific program. This allows us to have a credible, defensible, reproducible, and sustainable program. Use of Handcuffs or other Restraints Use of Handcuffs or other Restraints AlliedBarton uses third party programs to provide defensive tactics training. Currently we have trainers certified in programs such as Management of Aggressive Behavior, OCAT- Pepper Spray Program, PATH- Handcuffing Program, Monadknock Baton Program and Monadknock Defensive Tactics Training. These programs allow us to have our employees certified as instructors and teach the materials associated with the specific program. This allows us to have a credible, defensible, reproducible, and sustainable program. Use of Minimum Physical Intervention and Restraint Unlike police officers, security officers are not required to ever make an arrest. Most security officers observe and report and call the police if a crime occurs in their presence. However, when a security officer needs to take someone into custody for a crime, he or she must use reason and common sense. One common definition of reasonable force is simply not to be excessive, under the circumstances. This means to consider the seriousness of the crime, the risk of harm for everyone, and the immediacy of the situation. The preference always is to get a law enforcement response to affect the arrest. Security Officers must use their judgment in discontinuing use of the Confrontational Force Continuum and seeking the intervention of law enforcement. For example, a petty shoplifting suspect might respond to the physical presence of the officer, their verbal commands, and should require no more than holding force to make a detention. If verbal commands fail, a violent suspect might require more physical force to subdue and chemical sprays or a baton might be needed for self-defense. While the choices and variations are endless, AlliedBarton security officers must always consider the use of force as a measured, graduated continuum from one of no force to deadly force, based upon need. Choosing just that level of force necessary to overcome the obstacle is the proper course of action. De-escalation Techniques AlliedBarton offers courses that teach officers how to maintain composure in these types of situations. Officers are taught to deal with confrontation, use of force policies, enforce site rules, and a 3 step compliance procedure that provides the tools needed to take control of the situation at hand all within the Security Officer Basic Course. We also offer courses in Managing Conflict, Dealing with High Risk Situations, Dealing with Aggressive Behavior, and Negotiation Skills. City of Miami Beach 58 z LLIEDBARTON sECv Orrr sigvrCts Local Response National Support IMMO.ma= AlliedBarton's recruitment of Armed Officers is targeted at, but not limited to, individuals with a background in or experience as military police; current and former police officers, peace officers, and deputy sheriffs; persons trained at a recognized police academy; and current and former corrections officers. These officers have the experience to handle incidents and escalation arising out of terminal patrol activities. AlliedBarton employs a six level use of force continuum for all employees using firearms or less lethal weapons or tactics. The Learning and Development group works in conjunction with the VP/Compliance to endure appropriate training resources are developed to support the firearms and less lethal weapons program, including the use of force continuum. These training programs must include appropriate escalation and de-escalation techniques, working within the use of force continuum with reasonable force. Our use of force continuum is outlined below: / Use of Force Continuum • 6. Deadly Force g Temporary Incapacitation .0 O ¢Non-Lethal Chemical Agents a 41 3-Control Holds;Restraint �? z. Verbal Communications L Officer Presence City of Miami Beach 59 i LLIEDBARTON St 1TJrr Searic►s Local Response National Support AlliedBarton Security Services Policy Statement Legal — Firearms and Non-Lethal Weapons Policy DATE REVISED: 2/21/2012 SOURCE: Legal Department PREPARED BY: Michael A. Meehan,Vice President/Deputy General Counsel Policy: Y Procedure: Y Purpose: To articulate policy and procedures concerning the purchase,storage,transportation,and use,of firearms and non-lethal weapons. Person(s) Responsible: VP/GMs District Managers Scope of Employees Covered: This policy applies to all employees of AlliedBarton Security Services. Policy Statement: It is the policy of AlliedBarton Security Services,hereinafter,the "Company,"that all firearms deployed in the course and scope of Company business be used, maintained,stored,and disposed of in a safe and reasonable manner,as described more fully herein,and in compliance with all applicable state and federal laws,and local ordinances,and only by those persons who are qualified to do so under this policy. This policy shall not be construed as having created a higher standard of safet •and care than the P Y g higher y prevailing legal standard to which the Company is subject. Violations of this policy may result in disciplinary action,up to and including termination of employment. Reports and Measurements: Legal—Form LFA-1.1 Armed Certifications Legal—Form LFA-1.2 Armed Account Compliance Certification Legal—Form LFA-1.3 Use of Force Incident Report Legal—Form LFA-1.4 Preliminary Report of Firearms Discharge Legal—Form LFA-1.5 Request for Exception/Exemption 1 City of Miami Beach 60 z LLIEDBi4RTON" Secu41 rr sem Yrors Local Response National Support Definitions Deadly Force Force that is likely to cause death or serious physical injury. Less Than Lethal Force Any use of force other than that considered Deadly Force. Force The unwanted touching directed towards another.This may involve the direct laying on of hands or putting of an object into motion that touches the individual. Use of force is not necessarily wrong,and in certain conditions personnel have the duty and obligation to use it. Reasonable Belief The facts or circumstances an officer knows,or should know,as would cause an ordinary and prudent person to act or think in a similar manner under similar circumstances. Serious Physical Injury Serious bodily injury that creates a substantial risk of death,causes serious or permanent disfigurement,or results in long term loss or impairment of the functioning of any bodily member or organ. Non-Lethal Weapon A weapon specifically designed and primarily employed to incapacitate a person while minimizing fatalities,permanent injury,and undesired damage to property. Criminal Liability A legal obligation one incurs for the commission or omission of an act contrary to federal,state,or local criminal laws. This act may result in an arrest and booking;trial in court;and sentencing to pay a fine,or serving time in jail or prison. Civil Liability A legal obligation other than criminal liability one incurs for the commission or omission of an act. It may require one to pay money to another for damages. The process generally involves one party filing a civil suit against another party in civil court. This process does not involve arrest. An officer can be held both civilly and criminally liable for the same incident. AlliedBarton AlliedBarton Security Services LLC and its affiliates. Weapon Custodian The employee to whom a company-owned weapon has been assigned for use,or,in the case of a personally-owned weapon,the owner/user of the weapon. This term does not refer to the "Regional Weapons Custodian"referenced in section V. 2 City of Miami Beach 61 _Jr u.LLIEEPBARTON f(C,4,r Y 1(4 Y 1 C(f Local Response National Support Policy I. General Prohibition No AlliedBarton employee or agent may carry,possess,or store a firearm in the workplace, except as provided by this policy. Except where state law prohibits such a restriction,this policy shall prohibit the carrying of a personal firearm to work,as well as having a personal firearm available in the passenger compartment or trunk of a Company vehicle or private vehicle being used for work purposes. Employees who violate this policy will be subject to discipline up to, and including,immediate termination. II. Armed Accounts The Company may provide services using armed security officers where requested by the client. Such a determination must be made by both the President of the relevant Division in consultation with the General Counsel and Vice President—Compliance. The decision must be based on the circumstances surrounding the particular account which may include an existing relationship with the prospect,the type of facility and level of security required,operations to be secured, local licensing laws,and local crime conditions. The authorization of the relevant Division President,General Counsel,and Vice President-Compliance will be communicated to the sales person requesting the opportunity to bid or propose on such services. III. Armed Officers As noted above,the Company may provide services to accounts using armed security officers. Strict compliance with this policy,especially the firearms safety requirements and deadly force policy set forth in this document,is a condition of employment for these officers. Only those employees who,as licensed armed security officers may be issued a weapon by the Company,or are authorized to carry a weapon by the Company in performing their job,are excluded from the above general prohibition against firearms in the workplace. A. Employment ent Standards P As an initial matter,all armed security officers must meet AlliedBarton's general hiring, background,and security officer training standards. Additionally,armed security officers are required to meet,or exceed,all federal,state,and local laws and regulations with respect to firearms and non-lethal weapons possession,training,and qualification. Where required by regulation,armed personnel must possess a current license and/or gun permit to carry a firearm. As a general guideline, Recruiting should focus efforts on hiring current,former,or retired sworn law enforcement/peace officers for the position of armed security officer. A.1.Armed Officer Certifications In order for authorized personnel to carry a firearm,it is first required that such employees execute the following certifications and/or acknowledgements: 3 City of Miami Beach 62 Al LLIEDBARTON s[cu4rrr srgrrcts Local Response National Support LFA-1.1 Domestic Violence Certification—requires disclosure of any misdemeanor crime of domestic violence which would prohibit the possession of a firearm or ammunition as specified in section A.3 below; Use ofForce Policy Acknowledgement—acknowledges having read and understood the Company's Deadly Force and Non-Lethal Use of Force policy as specified herein; Firearms Acknowledgment—acknowledges receipt of a permanently assigned, company-owned firearm or use of a personally-owned or department-issued firearm and related policy governing each. The original of Form LFA-1.1 will be filed in the employee's official personnel file,with copies to the District Manager for filing at the client location and the Company's Legal Department. A.2.Management Certification To ensure strict compliance with the Company's armed security officer employment standards, District Managers are responsible for executing LFA-1.2,the Armed Account Compliance Certification. in concert with the relevant Vice President/General Manager before an officer may be authorized to carry a firearm. The original must be maintained in the employee's official personnel file for the length of the contract assinment,and a copy distributed to the Compliance Department. This certification must be executed and approved for each subsequent assignment to a new armed account. A.3.Gun Control Act of 1968 It is a felony under the federal Gun Control Act of 1968,Title 18 U.S.C. §922(g)(9),for any person convicted of a Misdemeanor Crime of Domestic Violence to possess a firearm or ammunition. A"Misdemeanor Crime of Domestic Violence"as defined in the Act means an offense that: (1) is a misdemeanor under Federal or State law;and (2) has,as an element,the use or attempted use of physical force,or the threatened use of a deadly weapon;and (3) was committed by a current or former spouse,parent,or guardian of the victim, by a person with whom the victim shares a child in common,by a person who is cohabitating with or has cohabitated with the victim as a spouse,parent,or guardian,or by a person similarly situated to a spouse,parent,or guardian of the victim. This definition includes all misdemeanors that involve the use or attempted use of physical force, (e.g.,simple assault,assault and battery,)if the offense is committed by one of the defined parties. This is true whether or not the state statute or local ordinance specifically defines the offense as a domestic violence misdemeanor. For example,a person convicted of a misdemeanor assault against his or her spouse would be prohibited from receiving or possessing firearms or ammunition. 4 City of Miami Beach 63 LLIEDBART4N f(cuaarr Itaricss Local Response National Support AMU Equipment and Uniforms AlliedBarton appreciates that the City of Miami Beach has a specific vision for your safety and security ambassador program. AlliedBarton offers a wide range of uniforms that will fit your brand and image. We know that our safety ambassadors' appearance is a direct reflection of the City. That's why we invite all our clients to be an active part of the uniform selection process. With the right accessories, we're confident you'll find the perfect look and style for your desired image. AlliedBarton offers various specialized bike-mounted officer uniforms including: polo shirts, cycling jerseys and traditional officer shirts made of fast wick-and-dry fabrics to allow ventilation. In addition, bike patrol uniforms include bicycle shorts made of specialty materials such as stretch knits and cycling shoes that slide easily into toe clips. Jackets are also are available with lining in wickable, breathable material to help officers stay dry. We offer a broad selection of standard uniforms, along with necessary replacement items, all at no cost to the employee. We inspect uniform standards and appearance daily. If a uniform is found to be in disrepair or not up to acceptable standards, it will be replaced immediately. AlliedBarton will be responsible for ongoing maintenance for all Company-provided equipment. Our safety ambassadors will be trained on the safe operation and user maintenance of all City-provided equipment. The site supervisor will maintain an inventory of uniform components and will be authorized to request additional uniform components as needed to properly equip safety ambassadors on bikes. Bicycle Patrol Uniforms Security patrols that require the use of a bicycle require uniforms that provide protection to the officer while increasing the effectiveness of the bike-mounted officer. ". ' (. While bike uniforms have to be comfortable and breathable, - they must also be readily identifiable as security uniforms. Patrolling by bike is a physical, and often harsh, outdoor - _ activity. As a result, uniforms must be constructed to block the wind and protect against the rain, cold, heat and wind. In - addition, uniforms need to provide ventilation to a perspiring `' officer's body. Jackets, shirts and pants must be designed and sized to be comfortable and effective while the officer is bent forward, gripping a handlebar and pedaling. In extreme heat and cold, proper bike uniforms can prevent heat or cold-related illness or injury. Cyclists can generate an extra 10 to 15 degrees of body heat while riding. In hot weather, an improperly hydrated or ventilated cyclist can easily fall victim to heat exhaustion or heat stroke. Therefore, it is important to consider the proper uniform for the bike-mounted officer based on the environment and climate conditions that they will be operating in. AlliedBarton offers various specialized bike-mounted officer """ STEP uniforms including: polo shirts, cycling jerseys and traditional _ p_ � � Y g J Y r officer shirts made of fast wick-and-dry fabrics. Bike patrol • �� rY - uniforms include bicycle shorts made of specialty materials cuRrry P Y such as stretch knits or cargo shorts and cycling shoes that r' slide easily into toe clips. Jackets are also are available with ` lining in wickable, breathable material to help officers stay p dry. City of Miami Beach 64 LLIEDBARTON .4,,,,,Tr srsrrcrs Local Response National Support SPECIALIZED SAFETY AMBASSADOR TRAINING Bicycle Patrols _474 �- ?c- Bicycle Patrol Training is a two-part course, delivered online -- (or book) and on-the-job. A supervisor or manager provides on- the job training after successful completion of the course work and final exam. Topics include: Bicycle Basics, Rules of the - . Road, Bicycle Safety, Preparation for Patrol, and Patrol i=t,: • " Equipment and Maintenance. _ ....- ' Homeless / Social Services Most urban areas experience some level of having. a homeless population. Our goal is to build partnerships with local police and social service organizations to improve quality of life issues that affect everyone: Thefts from vehicles, homelessness issues. and vandalism. Where homeless persons are camped out in front of T• building entryways, safety ambassadors inform and motivate t homeless persons to seek available assistance. Case in Point We have a multi-pronged approach to effectively mitigate the homeless issue in and around the Adrienne Arsht Center. First and foremost, our security team is '-- ...:.. trained to immediately report any homeless persons,solicitors, vagrants,etc-, to their immediate supervisor. Depending on the nature of the incident and the - AtAll policies of our client, the Company uses a multi faceted approach of notifying 311, the City of Miami Police Neighborhood Resource Officer,or contacting 911 for a more immediate response. We work in partnership with Sergeant Edwin Gomez who supervises of a 5-person squad, dedicated to community issues in our the sector; Officer Wanda Mendez from the Neighborhood Resource Officer; and the Outreach Team from the Office of Homeless Assistance Programs, where they assist the homeless with personal needs including food, shelter and other miscellaneous needs,if applicable. Mass Gatherings and Youth Behavior Gangs and mass gatherings are no longer just a problem for those who live in crime-ridden urban neighborhoods; today, they are everyone's problem. Groups share common characteristics: Wearing of distinct clothing or using particular hand signs or signals. Our ambassadors are trained to recognize gang characteristics and to observe and record relevant information to assist local police. • City of Miami Beach 65 �LLIEDBARTON' stCURirr $g*rtCts Loci!Response National Support Narcotics Illegal narcotics have become a serious problem for communities across America. Our safety ambassadors are • • trained to recognize the presence and use of narcotics, drug- related paraphernalia and their use, and what to do when they come across drugs and drug users. Training includes observation techniques and recording of relevant information to assist police. DE-ESCALATION From preventing workplace violence to communicating conflict resolution, AlliedBarton's Master Security Officer Level ,� —S°111 3 covers dealing with aggressive behavior and r�� how to manage conflict and deter violence. 1 _ _::; As an additional option, AlliedBarton would, = Ora r; :-- J like to offer City of Miami Beach the 1 � opportunity to leverage the Habsi Kaba A Mental Health&Crisis Resolution Training P rogram. COUNTER TERRORISM Security officers play an important role in preventing the loss of life and property and Terrorism Awareness is critical to understanding how to respond to emergencies,with particular attention to the new threats that have arisen with America's domestic security. AlliedBarton focuses terrorism awareness on the following: 1) the threat of terrorism and the risk at your site; 2)the two primary types of terrorism; 3) the seven types of terrorist attacks;4)how to evaluate risk at your facility;and 5) means for both preventing and responding to terrorist attacks. FIRE SAFETY Fire is the greatest threat to any business and to most organizations. Because a , Security Officer's first y s responsibility is to protect life and property, every • AlliedBarton Security Officer must know how to detect, prevent, and respond to fires within their facility. As a Security Officer it is extremely important to be able to detect fires and prevent them from occurring. RELATIONSHIP BUILDING WITH LAW ENFORCEMENT AND OTHER CITY OF MIAMI BEACH STAKEHOLDERS AlliedBarton's long presence in the Miami area has allowed us to forge deep working relationships with state and local law enforcement, emergency services, and public safety agencies in the Miami area. With our Miami-Dade office and more than 1,500 employees, we interact regularly with municipal and county law enforcement including: City of Miami Beach Police Department, Miami City of Miami Beach 66 z LLIEDBARTON` sscu1Irr sfRvress Local Response National Support Dade Police Department and Homeland Security on a daily basis responding to alarms, coordination on special events, and various drills. In addition, because of the types of clients we serve in the Miami-Dade County area, we have deep working relationships with the first responder and EMS community as well. Finally, as Miami International Airport's security provider, we work very closely with all levels of Police, Sheriff and Federal Law Enforcement Leadership. As a large provider of security, that experience provides us with the valuable working knowledge in coordinating with your community and law enforcement partners when needed. When you partner with AlliedBarton, not only your assets but also your brand and image are protected. Our selected and trained safety ambassadors make the difference. Our training process culminates with Quality Assurance evaluations to determine the true effectiveness of the training as evidenced by feedback and on-the-job performance. Program evaluations also include an evaluation of instructors and training materials. A sample Safety Ambassador job description is provided on the following page, followed by a sample Safety Ambassador Post Order. City of Miami Beach 67 i LLIEDBARTON SecUwirr itg7rC/s Coca!Response Mational Support —111LIEDBARTON' sccuRrrr SERVICES Local Response ' National Support Job Title Safety Ambassador Job Categorf Safety Ambassador—Bike Patrol Department/Group City of Miami Beach Job Number 52708/111471 Location Florida Position Type Hourly LavaiiSalary Range: Reports T• Safety and Security Ambassador Supervisor SAFETY AMBASSADOR JOB DESCRIPTION About Allied Barton Security Services: AlliedBarton is the largest American-owned security officer services company. Established in 1957,AlliedBarton is a trusted leader with proven expertise in a number of markets. Allied Barton has more than 55,000 employees operating from 120 district offices located across the United States. We provide safety and security solutions to than 3,300 customers. Some of our customers are very large enterprises-we serve approximately 200 Fortune 500 companies- and others are smaller organizations. Each customer, however,receives the same level of dedication and excellent service. Job Summary: Public safety ambassadors are unarmed officers equipped with two-way radios that are routed through a central dispatch system. Each safety ambassador undergoes training in public safety: crime prevention; emergency first aid and CPR; interpersonal relation; customer service; city services; and City history attractions and amenities. Their services include walking escorts, vehicular services, homeless outreach as well as trackhg public hazards such as potholes, problem street signs and blocked sewers. Duties: - Deter aggressive panhandling and other crimes by conducting bicycle patrols • Assist with directions and information • Maintain open communications with police to report on-going issues • Add a presence to prevent vandalism and other undesirable behavior • Conduct routine patrol of your zone/beat including checking in on businesses, schools and public parks • Provide emergency services as the need arises • Provide walking escorts to community members and residents • Provide customers with information about local attractions such as restaurants,bars,and stores • Report Public Space Maintenance issues(ex.graffiti,shoes on telephone lines,broken sidewalks,etc)by the use o written reports to make sure the appropriate authorities resolve the issue(s) • Provide outreach assistance to homeless community members • Provide vehicle assistance (lockouts and jump starts)to stranded motorist • Complete incident reports and logs Provide a safe and friendly environment for the residents and visitors of Long Beach • Other duties as assigned Ravi ewroad By Date Approved B, Data Last Updated By Data/Time City of Miami Beach 68 LLIEDB.ARTON S L='14,rf 5EAVI C(f Coca(Response National Support LLIEDBARTOIV' s[Cu.4!rr. s!RVrcts Safety & Security Ambassador Post orders (Sample) GENERAL INFORMATION These post orders are intended to provide a guideline for the safety ambassadors assigned to this post. They are not an all-inclusive list of the duties and responsibilities. TYPE OF POST Safety Ambassador— Foot Patrol This is an unarmed uniformed foot patrol post. This post consists of one (1) safety &security ambassador patrolling on foot in an assigned sector. Hours of Operation All safety ambassadors are required to be on time and ready for roll call, in full uniform, at each start time listed below. Services shall be provided: Monday through Saturday, coverage from 7:30 a.m. until 11:00 p.m. (Emphasis on periods of peak pedestrian traffic) Sundays from 10 a.m. until 6 pm. Additional shifts and scheduled times can be added to meet the needs of the client to include special details and assignments. Purpose and Job Functions Our main purpose here is to be informative, hospitable and visible to protect people and property and deter any illegal activity as well as quality of life issues. Any suspicious activity MUST BE REPORTED. If something doesn't look right, it probably isn't. REPORT IT. The safety ambassador is to make (2) entries per hour on your Daily Activity Log. Any incidents are to be written on an Incident Report. -Incident Reporting: - It is important that the Safety Ambassador deter criminal and suspicious activity, creating incident reports and when possible. -Collecting the individual's personal and business contact information. -Writing an incident report detailing the incident, time and parties. -Notifying the Police when appropriate. 1. Safety ambassadors must be properly dressed in uniform throughout their assigned shift. 2. Uniforms will be provided. 3. A Read File is available for review. It contains information such as Post Orders, Newsletters, memos and job opportunities. The Read File should be reviewed daily prior to roll call. It is located at base 4. There will be no personnel use of cell phones or client phones. Only in an emergency will you be allowed to make a call on your cell phone during your scheduled paid time. City of Miami Beach 69 LL!EDBARTON' sscuwirr jRweress Local Response Nationaf Support 5. At all times you must know how to correctly operate the communications (radio) and other assigned equipment and ensure that the equipment is in proper working order at the beginning of his/her shift. Malfunctioning or inoperable equipment is to be immediately documented and reported to the appropriate supervisor for replacement of repair. You are to maintain direct communication with the supervisor(s), dispatch and law enforcement personnel with the goal of enhancing the safety and well-being of the public and department personnel. 6. Sectors will be assigned by a supervisor during roll call. For specific boundaries for each sector please refer to the patrol map. (Boundaries subject to change if required by the client) 7. Special and routine checks may be required of some local business and/or parks. If these are located in your sector they must be completed as required. The supervisors will instruct you as to where and how often these checks are to be completed. They must be documented on your Log and called into dispatch via the radio. 8. Walking escorts are an important service we provide to the community. A walking escort is when you walk an individual to a desired destination within our patrol area. The walking escort procedure must be followed. You are to respond quickly to all requests for escorts and arrive within 10 minutes of receiving the call from radio or dispatch. Upon arrival you are to professionally introduce yourself as a safety ambassador and call into radio that you are beginning your escort. You are to walk with space between you and the person to whom you are providing an escort to provide a personal space and safety barrier. You are to only talk about weather, sports and security-related tips. No personal topics are to be discussed during the escort. Any inappropriate conversation or behavior directed towards you from the escort must be reported as a "Code Grey" over the radio. A supervisor will respond to your location and continue the escort. Please ask a supervisor for any further information regarding escort procedures. 9. Lunch breaks and personal breaks will be provided during your shift. In an 8-hour shift you are allowed a 30-minute meal break . This is a paid break. A break schedule was created as a guide but breaks will be based on the requirements of the shift. Every effort will be made to allow you to have an uninterrupted break, however if you are needed during your break you may be pulled to cover an assignment. You may resume your break when the task is completed. 10. Code Green will be called 15 minutes prior to your shift ending. This is to ensure you have time to return to base and have all of your equipment collected and accounted for before the end of your shift. All equipment must be returned in the same condition as when it was issued to you. Documentation must be completed if any equipment is missing or damaged. You are responsible for the equipment that is assigned to you. Other assignments and duties may be required to complete objectives as instructed by the Client on an as needed basis. These will be instructed by the account manager or supervisor. City of Miami Beach 70 LLIEIIBARTON src:,nlrr stArlcrs Local Response National Support WinTeam-Compliance Tracking and Training Reporting AlliedBarton's enterprise-wide record keeping system, WinTeam, is an application specifically designed for service companies. It comprises both operational and back office business components, as well as employee and customer portals. Additionally, the system is extended to mobile through an app providing specific functionality. The system is fully integrated and includes modules for Human Resources, Scheduling, Automated Time collection, Payroll, Billing, Accounts Payable, Accounts Receivable, Contract Compliance, Quality Assurance, Fixed Assets, and General Ledger. WinTeam is our automated scheduling system that will provide City of Miami Beach and our safety and security ambassadors with the most accurate, efficient scheduling available. WinTeam not only plans who is scheduled for work and when, it also integrates with our training compliance tracking software to ensure scheduled ambassadors have the necessary training, skills and certifications for the exact position they are scheduled for. Our quality scheduling protocols include: • Providing all hours of contracted service • Only scheduling ambassadors who have received training specific to their assigned site • Maintaining scheduling standards such as a maximum of 12 hours per shift, minimum of eight hours off between shifts, and at least 24 consecutive hours off each week Our scheduling system records the requirements of each position and allows for effective tracking of all changes and reporting of same. We can also quickly and appropriately respond to call-offs due to illness or other events that could potentially disrupt fulfillment of coverage requirements. AlliedBarton employees are given more than a week's advance notice of their schedules so they can effectively manage their time and personal commitments without compromising their professional lives and service delivery. AlliedBarton uses PostWatchTM to manage timely attendance of ambassadors for the City's safety and security program. Ambassadors are required to dial into the system within seven minutes prior to the Yp b q Y P 0 start of their post until seven minutes after. If the system does not receive their call by that time, their operations manager is notified for immediate dispatch of a replacement safety ambassador. Post Watch: • Requires each ambassador to check in by phone (on-site) before the start of their shift • Monitors (remotely) the staffing of all scheduled positions • Maintains real-time staffing records • Provides real-time notification to appropriate supervisors to ensure uninterrupted coverage • Suggests replacement staffing immediately from a bank of properly qualified safety ambassadors • Proactively modifies staffing schedules in response to scheduled changes • Produces internal Service Assurance Reports that are used to drive improvement initiatives and measure quality for our management team. The Post Watch main screen reads the scheduling program to know when shifts are starting, who is assigned to work those shifts, and if any shifts are currently open. It also reads clock in/out punches in real time from TeleTeam, the telephone timekeeping system. It then compares what the schedule expects to happen to actual time and attendance data in the field. City of Miami Beach 71 LLIEDBARTON` sfcuA rr SCAYfCff Local Response National Support MEL Key Performance Indicators ABSS key performance indicators (KPIs) can be divided into four categories: Compliance, Quality, Dependability and Customer Satisfaction. The components that fall under each category are listed below. KPIs for the HCBID's safety ambassador program will be customized to include those most important to the HCBID. KEY PERFORMANCE j KEY COMPONENT FOR MEASUREMENT CATEGORY • Post Staffing • Personnel Staffing Compliance • Training • Uniform Compliance • Background Check Compliance o Post Order Testing o CPR,First Aid,AED • Training o Continual and Annual Refresher • Invoice Accuracy and Timeliness o Drills • Incident Report Quality •'Quatifijt • Book Club • Best Practice Evaluation • Non-billable Overtime • After Hours Post Inspections • Personnel Turnover(Annual) • Access Penetration Tests • Paycheck Accuracy • Emergency Response:Critical Errors • Alarm On-site - • Post Order Upkeep Dependability a m Response:On site and Off site • Recruit • Guard Tour Rounds Customer • Customer and Officer Surveys s • Site Client Contract Satisfaction • Cost Savings Scores for agreed-to KPIs are weighted based on customer-defined customer service criteria. 100—90%: Exceptional Performance Supplier consistently exceeds expectations. Supplier continually; encourages individual and team growth; honors the service commitment to City of Miami Beach; offers development programs that enable the employees to do their jobs with skill and confidence; rewards and recognizes service excellence, team success and individual achievement; and builds trust, respect and integrity in every relationship and interaction. 89.99—80°x; Strength Area Supplier consistently meets expectations by remaining results-oriented, customer-centered, focused, disciplined, proactive and agile. Supplier meets expectations. Supplier does not consistently meet minimum expectations. Supplier would need to present a comprehensive performance improvement plan to City of Miami Beach. 59.99'/ or below; Unsatisfactory Supplier fails to meet the minimum expectations. City of Miami Beach 72 zLLIEDBA ZTON' sE='141rr 1(AYiCeS Coca(Response National Support MIMI 1 ABSS customizes KPIs and KPI reports to each client engagement. The following measurements are proposed key performance indicators to be used to gauge the ongoing success of any resulting contract between AlliedBarton and City of Miami Beach. Implementation of this program would consider the following: • Data would be collected and tracked monthly by AlliedBarton's account manager. • Overall performance results will be reviewed as part of a Quality Business Review. • All Key Performance Indicators can be adjusted by the City. • Targeted thresholds will be reviewed and mutually accepted as reasonable. • AlliedBarton's district manager and management will evaluate the scorecard quarterly. Random Inspections The primary supervisory tool is the inspection. Inspections provide our district office management team with the opportunity to work with safety and security ambassadors to provide continuous hands- on training and supervisory support. During random inspections, safety ambassadors must demonstrate proficiency in their duties. The random nature of inspections encourages ambassadors to always perform duties to standard or beyond. Supervisory inspections will be random and unannounced to help us meet our contracted obligations at all times. Members of our Miami District Office management staff who are familiar with specific positions and objectives of the program will inspect safety and security ambassador personnel assigned to the City of Miami Beach on a continuous basis. Each inspection is documented. The inspecting manager or supervisor will note performance of the inspection on a daily report and in an inspection log to communicate performance back to the City. Inspection results are compared with performance standards and reported to senior management. A sample inspection report follows. Quality Business Reviews While under contract with the HCBID, we will conduct formal quality business reviews to ensure contractual Key Performance Indicators (KPI) are measured and managed to achieve HCBID-defined program goals. During these meetings we discuss program successes, review KPI achievement, identify past challenges and improvements, and recommend future initiatives. We use a scorecard specifically developed to ensure our service program is delivered uniformly across the program. 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I 1 • • City of Miami Beach 74 1 LLIEDBARTON SeCUArTY SiRVICLS Local Response National Support HURRICANE & DISASTER CONTINGENCY PLAN Should a disaster occur, AlliedBarton recognizes that we need to ensure that the following objectives are met: • Protect Human Life • Preserve Customer Confidence & Good Will • Minimize Risk of Loss • Maximize Ability to Recover • Ensure Business Continuity • Maintain Competitive Edge AlliedBarton's Florida Region has a comprehensive Hurricane Preparedness & Emergency Response Planning for conducting emergency operations that ensures continuity of operations for our customers and the expected increase in security requirements. We recognize that it is during times of crisis and disruption that our partners will need us the most, and that the effective continuity of our business will have a direct impact on the successful continuity of their business and the service they must provide. As Florida's premier security provider to Utilities (including Florida Power& Light and Tampa Electric Company/TECO), the City will benefit from +�.✓.Yrlr R.. AlliedBarton's robust infrastructure needed to respond to emergencies and hurricanes. We can meet all the City's needs with the depth of personnel required MID 1 Rit.lr.� to provide surge capacity of qualified officers for hurricanes, special events, rapidly respond to the changing requirements throughout the life of the contract security program, and knowledge of the local labor market unmatched by our competitors. We meticulously follow the Hurricane Preparedness& Emergency Response Planning held by each client and perform our designated duties in close coordination with all local, state and Federal participants. With more than 120 offices across the United States servicing over 3,300 clients, AlliedBarton deals with disaster and emergency response requests daily. No matter how big or small these requests may be, with more than 60,000 employees, we have the manpower capable of responding to emergencies and the processes in place to handle these requests immediately. At AlliedBarton, we see emergency and disaster situations of every size as well as situations that require temporary services. From the tragic events of Hurricanes Katrina and Rita in 2005 to the tornados and storms of the summer of 2012, AlliedBarton relied on the resources of our entire company to serve our clients, employees and others in need of assistance and support. The number of hours spent were countless. This team effort included the participation of many departments and regions across the country. On a smaller scale, local disasters and emergencies are handled daily by our local teams. This can include any situation from storm damage to a missing person or medical emergency. Response time and priority are key. If one of our clients has an emergency, it is a top priority for us, whether it is a large scale national disaster or an isolated incident at a single site. Our Temporary Security Services department is also often called upon for emergency and disaster situations. Our temporary staff is trained and reliable, ready to fulfill our clients' needs for event City of Miami Beach 75 i LLIEDBARRTDN sic:airr sfnVress Local Response National Support coverage, large or small scale disasters or emergencies or simply the unplanned, such as an employee strike. Some examples of our larger scale disaster and emergency coverage include: Florida Power& Light—Florida 2012 -2013 Our recent accomplishments in support of FPL security initiatives have included: activation of storm season coverage in support of Hurricane Irene, Tropical Storms Beryl & Debby, 9/11 emergency coverage at key locations, significant support at annual Shareholder's meeting and the development of the Site Assessment Checklist in support of new and temporary sites in order to reduce risk at new sites. Republican National Convention (RNC)/Hurricane Isaac,Tampa, FL —August 2012 AlliedBarton provided extensive security to our local and National clients during the Republican National Convention (RNC) 2012 held in August 2012 in Tampa, Florida. AlliedBarton managed E!� UBLECA dual mandates required in supporting both additional staffing required by the T 1 () ` L threat of Hurricane Isaac as well as supporting the additional special event 1 C N ti N N coverage required by the RNC. Balancing the special coverage needs of 2012 Hurricane Isaac as well as the media, delegates and special guests expected in ***1 - Tampa for the Republican National Convention, security planning was critical. In preparation for the RNC we conducted an advanced Applicant Tracking System campaign where we successfully identified an additional 260 qualified candidates that could be called upon for additional staffing. AlliedBarton provided 10,000 HPW of security services during the RNC with services ramping up for 3 weeks prior and one week after the RNC. Over temporary security officers were hired, trained and prepared in addition to our Tampa area existing officers. Training was also extended to include: building evacuations, shelter in place drills, power shut downs, sealing buildings and reverse air flow. National Support for Emergency Operations Besides ramp-up support, our Florida regional teams at AlliedBarton also maintain a readiness to provide assistance across vast geographical distances. We have developed protocols to transport emergency personnel to an affected region when local resources may already be completely taxed or committed to other assignments. In addition, members of our quality assurance/customer support team are on-call around-the-clock for immediate deployment to any AlliedBarton service location at literally a moment's notice. Like with any disaster, lessons are learned. We learned that a pre-determined command center and temporary housing arrangements are critical. We learned that we need to designate corporate crisis response teams, need regional crisis response plans, and need a crisis response volunteer list by region. Emergency response teams were formed around the country and plans addressing logistics, transportation, communication, and personnel were created. These plans have been the cornerstone for coordinate response during other disasters. AlliedBarton is committed to providing all of our customers this unprecedented level of responsive, dynamic and effective emergency support anywhere we serve. AlliedBarton has proven ability to City of Miami Beach 76 LLIEUBARTON sscugirr ssnrress Loca!Response M icnal Support arrange for appropriate supplemental coverage, as well as deploy senior personnel, even across significant distances. Business Continuity Planning AlliedBarton has significant operational expertise in business continuity and disaster recovery planning at the critical level of field execution. At many of our strategic customer partnerships, our field teams partner very closely with local customer Emergency Response Team(ERT), Environmental, Health & Safety (EH&S), and Facilities functions in running drills, planning for contingencies and maintaining emergency readiness programs. Beyond simple and traditional emergency response (ER) functions, such as First Aid and CPR Training, AlliedBarton personnel, at many of our sites, actively engage in preparing and managing ER activities. These include: Q Active training and participation in ERT and Medical ERT programs Q Equipping client sites with vital emergency preparedness tools, including: All-Terrain Vehicles (ATVs) for the evacuation of key executive personnel; emergency"Arks" which contain disaster recovery tools, supplies and provisions should employee populations become confined to the site for an extended period; and back-up communications and power generating equipment O Staffing designated, trained first responders E Inspecting and maintaining medical emergency kits and life-saving tools such as Automatic External Defibrillators (AED's) Q Monitoring critical life safety systems and OSHA Title 29 CFR 1910 regulatory requirements Q Training with and staffing of emergency communications equipment including base stations, emergency e-mail protocols for worldwide employee check-in, and satellite telephones O Extensive table top and live scenario drill programs and emergency awareness training At AlliedBarton's Regional Office level, needs assessments are encouraged for Regional Vice Presidents and their respective staff to identify the critical tools and processes needed for sustaining and supporting customer site/ field operations during and after an emergency. These include evaluations and preparations for such needs as: Q Office sustainability and back up location choices should the office become inoperative Q Provisions and logistics for senior division leadership to conduct extended emergency operations 2 Client site check-in procedures and communications procedures with field teams Q Coverage schedules for implementation during emergencies Q Power generation supplies Q Emergency communications C�1 Technology/business systems back-ups and redundancies City of Miami Beach 77 i LLIED BARTON' SECURITY SERv,c[s Local Response National Support Emergency cash flow and reserves in the event that financial institutions and electronic transfers are inoperative. All Regional Vice Presidents are required to assess their business continuity plans and maintain the necessary logistics and state of readiness to support divisional and customer site operations following a significant business disruption. This focus was instrumental in our ability to serve our customers in South Florida following the devastating damage associated with Hurricane Andrew, in Louisiana following the catastrophic damage associated with Hurricane Katrina, and in Texas following the devastating damage associated with Hurricane Ike. AlliedBarton has been able not only to sustain security coverage for our existing customers (that included the transportation of security officers to and from their homes to customer sites), but provide armed and unarmed security coverage and county emergency food and water supply distribution centers in each area when no other security provider could provide these services. CUSTOMER SERVICES AlliedBarton VOICE No matter the time of day, AlliedBarton customers know they can rely on a fast response. Our local Miami District Office Angeles management team will serve as ,fit the primary contact for the City of Miami Beach while under contract. However, our enhanced customer communication process includes several additional tools for use during off-hours (e.g., weekends and after normal business hours). These tools include our AiliedBarton VOICE toll-free hotline, as well as an online communication system devoted exclusively to customers. 'G The AlliedBarton VOICE hotline is available to serve you 24 hours a day, 7 days a week, 365 days a year. All calls are recorded via state-of-the-art technology to ensure the highest standard of call processing. And every call is entered into the AlliedBar;cn VOICE database; assigned a case number; and tracked electronically until resolved. AlliedBarton VOICE consists of two primary components. The first is a multi-level, structured survey process for formally measuring customer satisfaction with our services on an ongoing, regular basis. The second is an open mechanism (also referred to as customer-driven communication tools) for customers to communicate with AlliedBarton as needed, whenever needed, for real-time response to questions and/or concerns. AlliedBarton SUPPORT CENTER Our local Miami District Office management will serve as the City's primary point of contact. AlliedBarton's dual Support Centers, located in separate parts of the country, also are available to assist the City after hours, and for special emergency needs. Our support centers are staffed by professionally trained agents who operate around-the-clock, 365 days a year. Local district calls are forwarded to the centers at the close of each business day for immediate follow up. ADDITIONAL SERVICES AlliedBarton is able to support any of the additional services that may be requested by City of Miami Beach including: additional licensed and insured motor vehicles, off street motorized carts, Segway's, bicycles, guard tour systems, body cameras, hand-held metal detectors, x-ray screening of packages, walk-through metal detectors, K-9 detection services, etc. In addition, we would like to City of Miami Beach 78 i LLIEDBARTON` sscuRJrr seRwrc(s Local Response ,National Support make you aware of some additional services and technology that are available through AlliedBarton and our strategic partners. AlliedBarton SECURITY PLAN Sample Security Plan A security plan needs to change based on the current environment and threats. The setting in which we provide support changes based on shifting risks. Preparation for hazards, VIP visits, behavioral changes in those using a facility, natural and manmade events, etc. are the context of any program. Preparing and responding to these issues is guided by the economics of risk — what can be done to reasonably mitigate the risk of operating the facility given the duty to maintain a safe and secure environment? As budgets are limited, we will work with you to develop a program that is an optimal mix of: (1) personnel, (2) policies/procedures (3) technology, (3) facility design and (4) crime prevention education. We also pledge to work with you continuously to anticipate and respond to your changing security needs and make recommendations informed by our knowledge of security and best practices in providing safety and security in a public environment. Initially, our security assessment evaluates the five principal elements of security: • The Cities Facilities • Policies • Procedures • Technology • Personnel With these elements in mind, we will review each item(with the perspective of best practices in government and utility facility security) and recommend a range of solutions by which the City can: • Provide a cost effective integration of personnel and technology • Limit exposure to potential shortcomings or risk in the security program by implementing meaningful efficiencies and solutions within your available budget • Implement Policy and Procedures that are consistent with institutional policy and industry standards of care • Deliver current integration processes and technology advances • Maximize sustainability of your security investment • Implement solutions in light of the principles of Crime Prevention Through Environmental Design • Benefit from the sharing of industry"Best Practices" We commit to collaborate with you to evaluate value-added technologies that can meet the City's security needs. AlliedBarton has various strategic technology companies that we work with that can provide integrated technology solutions (e.g., CCTV, video analytics, alarm monitoring, etc.) for the City of Miami Beach. Should you desire to implement any of these tools, we can leverage our national scale to provide deep discounts for the acquisition of these tools and efficiently implement them as well. AlliedBarton ASSESSMENT SOLUTION AlliedBarton can provide City of Miami Beach with a solution for assessing risks. Asvaco Technology is a breakthrough system specifically designed to perform a wide variety of assessments through the use of mission-specific modules. Created with the assistance of top subject matter City of Miami Beach 79 LLIEDBARTON ss=uwirr srnrress Local Response National Support experts, modules contain the latest and most appropriate questions which are carefully selected in order to meet clients' specific needs for information. Asvaco automates and standardizes data collection and reporting procedures and in many cases allows for self-assessment due to its easy-to- use web-based capabilities and vulnerability scales. AlliedBarton HABS1 KABA MENTAL HEALTH & CRISIS RESOLUTION TRAINING Habsi W. Kaba has over 20 years of experience in the field of mental health and 10 years in public safety. Ms. Kaba has a Masters in Marriage and Family Therapy with a background in psychosocial rehabilitation and recovery. As the Miami-Dade County's Crisis Intervention Team Coordinator, Ms. Kaba conducts crisis intervention training for all law enforcement agencies, local and federal Hostage/Crisis Negotiators, U.S Marshalls, School Resource Officers, Police Academy Trainees, 9 1 1 Emergency Communications personnel. In addition, she serves as the behavioral health and criminal justice system's liaison. Ms. Kaba develops needs-specific curriculums and implementation of programs and has partnered with The U.S. Department of Homeland Security, The Department of Veteran's Affairs, The Department of Corrections & Rehabilitation, state-wide judiciary and court employees, hospital emergency room staff, psychiatric crisis stabilization unit staff, social service institutions, Miami-Dade College security and security companies in the private sector. Ms. Kaba is internationally recognized as an expert in the field of mental health, crisis intervention and de-escalation techniques. Ms. Kaba's educational platform extends to communities throughout local and national radio and televised r du p o coons such as CNN. To date Ms. Kaba has trained more than 7000 professionals and continues to provide training, education and consulting services throughout the United States and Canada. AlliedBarton INVESTIGATIONS MANAGEMENT SOLUTION AlliedBarton can provide City of Miami Beach with a solution for managing investigations. iView Systems' iTrak platform delivers a comprehensive secure platform for daily log reporting, investigation and incident management and subject profiling, with the ability to provide comprehensive reporting, interview management, risk analysis and assessment,personnel, briefing log entries and more. Ideal for any risk managed or loss prevention environment, iTrak delivers quick, accurate analysis with comprehensive graphing and statistics, pinpointing liabilities and controlling losses and insurance costs. This platform is available to AlliedBarton clients with additional services and at a significant discount*. *AlliedBarton pricing may not apply to our strategic partner's current clients or prospects in an advanced buying stage. iView's pricing discount may not be applicable to businesses in the gaming industry. AlliedBarton NOTIFICATIONS MANAGEMENT SOLUTION AlliedBarton can provide City of Miami Beach with a notifications management solution. Everbridge Aware is a mass notifications system that allows clients to send a consistent message to hundreds or thousands of people for immediate receipt via email, SMS, land line phone, cell phone, satellite phone, fax and more. Voice messages can be recorded or read via a text-to-speech engine. Messages can be written as needed or saved beforehand for distribution. Recipients (called "members") can be logically grouped into distribution lists, and each recipient can have different City of Miami Beach 80 z L LIEDBARTON` sict,eirr siavicis Loral Response National Support contact information listed within the system. Logic can be configured for each notification to do the following: Create Message mord a tawsagr • Escalate from one channel to another(call cell phone if no response via email). Message Title Fire • Escalate from one member to another(call Message selection: John if no response from Jeff). select Select previously recorded message ■ ,."'" xn ;n• previously recorded ,..,._;,,,i !/i�1 (/��! 1/�+, • Prompt users to confirm message receipt. message '2 V�{'tiV:,'s:\./r • Prompt users to select from a list of Record message via: responses. a online recorder telephone upload message Type your message Language English(US) • Set quotas for given responses (after 2 :.13 .3 a :l3: ::_:_f__a:___ .3_-g : .--dg■ Aware "yes" responses, stop sending nztlflza s7s:em. notifications). H :::e na: been r!;c_:ed a_.._r_.. _ __ca.__.. :_e3_ .se ccs:5d !vacua:__ clans and ex.: : . a _ F.•.r- • -5d n ag_-y 3_553. Aware can also integrate with annunciators, Characters remaining Email/Fax 2257 sMS 117 desktop alert systems,public address systems and ®Estimated=of SMS messages:3 VI File Attachment more. File t: Browse_ _si(You may attach up to five files.Each File must be?MB or less and the total This system is available to AlliedBarton clients attachment size must be iM8 less.) i.irld nia-xed with'are Masicla,9ry. with additional services and at a significant aurt war discount*. "C` *AlliedBarton pricing may not apply to.our strategic partner's current clients or prospects in an advanced buying stage. Risk Analysis Solution AlliedBarton can provide City of Miami Beach with a solution for x -2'. `�,_,. _ analyzing risks. CAP Index identifies the risk of crime for any address in `�.='�J lT the U.S. and provides this data via its Crimecast Reports. The data is =:'~ utilized by a variety of corporations, including 81 of the Fortune 100, to - ob'ectivel and consistently measure crime risk. This allows objectively Y o s users to easily , . f,:--:-:"-.`-•. ._� _ Ay compare locations and determine countermeasure levels. CAP Index's ,•.,/� >_`- Premium Crimecast Reports include a CAP Index risk score and analysis 7. i UCR and other statistics, a proximity analysis and more These premium �M ", N. • reports are available to AlliedBarton clients with additional services and at % `:4'`--,. . a significant discount. AlliedBarton GPS TRACKING SOLUTION AlliedBarton can provide City of Miami Beach with a solution for GPS tracking. Our partnership with GPS Insight allows AlliedBarton to acquire many different GPS solutions at preferred pricing that allow clients to: • Monitor personnel, vehicles and assets by capturing location, speed and duration information. • Quantify service provided and quickly research/eliminate disputes related to proof of service issues. • Monitor patrol officer activities to ensure adherence to corporate policies and client requests. City of Miami Beach 81 ALLIEDBA►RTON` S(CURIrf SLRYfCrS Local Response National Support • Customize system features to meet the specific needs of AlliedBarton clients. • Reduce vehicle maintenance and repair costs through access to vehicle diagnostics. AlliedBarton TRAFFIC CONTROL Sample Activities to Control and Oversee Traffic Control Points The security force management team will ensure officers and supervisors understand all Post Orders, in particular, those addressing entrance and exit control of personnel and property. Unescorted access policies will be strictly adhered to in all cases. Prior to being assigned to any post, in particular vehicle access posts, security officers will have completed the basic (initial) training to be certified to operate various detection equipment items that will be used at a particular post. Furthermore, through in-service and refresher(re-certification)training our security force stays current on not only the equipment, but also the procedures to ensure the completion of a thorough inspection. AlliedBarton VISITOR MANAGEMENT AND TRACKING SOLUTIONS AlliedBarton can provide City of Miami Beach with a solution for visitor management and tracking. Jolly Technologies' Lobby Track offers a robust, secure platform for qualifying, badging and tracking visitors at your facility combined with advanced functionality and an easy-to-use interface. Lobby Track is a replacement for outdated techniques such as paper log books and spreadsheets and more difficult visitor management systems. Simple step-by-step wizards walk you through the registration process, keeping training time to a minimum. Some of the advantages of Lobby Track include the ability to resolve incidents quickly, professional visitor badge issuing, rapid registrations and easy integration with existing access control systems. Sample Activities Designed to Detect and Address Security and Safety Problems An important requirement of our AlliedBarton's SAFETY Act designation is terrorism awareness training. Every AlliedBarton security officer, site supervisor and account manager completes Terrorism Awareness training, before being placed on site. This mandatory training is an essential element in educating our employees about anti-terrorism strategies, and to more fully protect our customers' assets. Our Terrorism Awareness manual and accompanying exam, which must be completed and signed by employees, helps educate and prepare officers across the country. AlliedBarton's terrorism awareness training is part of our standard security officer training, provided to each officer at time of employment and reinforced annually through refresher training, as well as more frequently through MSO and other EDGE courses and regular field inspections. Upon completion of the course, each officer is able to: • Identify the new realities and new risks; • Identify the emergency procedures at their site; • Define terrorism; • Describe the two types of terrorism; • Identify the seven basic types of terrorist attacks; • Understand weapons of mass destruction; City of Miami Beach 82 i LLIEDBARTON" scCGAirr s(RYrCts Coca!Response National Support • Describe the three P's (Preparation, Planning, and Procedures); • Be prepared for emergencies; • Evaluate risk at the facility and assist in the prevention of terrorist attacks and properly respond AlliedBarton in Action We have numerous examples of our officers responding immediately to an incident or a threat. As recent as June 30, 2010 our officers at the IMF and World Bank had to respond to a suspicious package incident, where they had to coordinate with the Metropolitan Police and the Secret Service, until the Bomb Squad was able to remove the suspicious package.AlliedBarton's `institutional knowledge'and commitment to training and preparing our security officers and managers to handle such events is crucial to us protecting the students, employees and visitors at all transit facilities. AlliedBarton EPONIC t47 ! 1-01 AlliedBarton has partnered with Eponic Corporation in , E' O n I c supporting the security services needed by City of Miami n p 1. Beach. Eponic specializes in mobile data acquisition and cloud computing for Business Improvement Districts, Cities, Municipalities and Property Management Companies. From the street to the cloud, Eponic offers streamlined solutions for managing Safety, Cleaning, Maintenance, Homeless Outreach and Hospitality Programs. Eponic's cloud computing environment provides a significant advance from the City's current Deggy Guard Tour System including the benefits outlined in the proposal below: City of Miami Beach 83 i LLIEDBARTON s[cUal rr sertvress Local Response National Support t47 MI epontic E,,.. City of Miami Beach- Eponic Mobile V8 Program Proposal July 20, 2015 Eponic Corp. 1801 NW Upshur Suite 430 Portland, OR. 97209 tel.(503)757-7014 fax. (503)922-3606 J 0 a 0 a a m a o 0 a a s > w J m O 2 u_ Z 0 Q_ w Eponic Corp. 1 7/20/2015 Ccp'1ngrlt 2011 Not to Ce duplicated 1 in a n y,43y wlh'lout Erie e%pres3 o ntten consent of Eponlr Cora Proprietary&Confidential 1 City of Miami Beach 1 84 LLLEDBARTON f[Cw srr s(RVIC(s Local Response National Support 3 July 20,2014 Public Safety Officer Management Program and Handheld Applications for City of Miami Beach Eponic Mobile V8 is a streamlined system of data _. • acquisition and online reporting. It is designed to • - make your Public Safety Officers, Maintenance, and Cleaning staff more productive give your ■x x, ...-.4 s managers greater visibility into how your rktt r'.e is performing,and provide the reporting tools to icy:,on Scx perform trend analysis on your downtown 15 1. Daily Activity Log Program for Public Safety Officers - The activity log program is nun'Phones,iPads and ��'I■ iPod Touches and it tracks —where,when and I ■■ what services the Public Safety Officers are �■• •providing. The data tracked on the handhelds is menu-driven, customizable and replaces all activity • --- 5,;,- - logs typically recorded with pen and paper Our current customers track what information visitors are requesting,what incidents are taking place (street crime,homeless contacts,etc),merchant contacts, service calls and much more The information collected is automatically tied to a user,date/time-stamped and plotted to a location on the handheld computers The data acquired on the iPhones,riPod Touches is uploaded in near-time from the field Important alerts are delivered instantly—lower priority logs are consolidated and delivered every 15 minutes 2. Online Reporting Rears.rerRa The system consolidates pending log entries April 1.2007 through April 20.2007 on Eponic's servers as they arrive,these log Incidents entries get posted to a pending bin awaiting ,e"""'Is`"ur4 44,77'" ''' � (Je.,1 approval. Once approved, you will immediately be able to generate log reports a s 7 d online from any computer with Internet .4+Ora+ - - 7- - e:34 ' ' - access r•�, 1 rw.. _' j • 1 - E ,rte • ! Access to the Reporting and Admin extranet i site requires a user name and password Reports can be generated on any type or I sub-type of log activity-these categories are J completely customizable and you define the categories Eponic Corp. 2 7/90/2015 Cop,,right 2014 N of to be.Juplicated in any'nay without the express mtten consent at E panic Corp PwprieLirj&Coi.fdenbal City of Miami Beach 85 z LLIEDBARTON SECURITY ern rces Local Response National Support The Reporting extranet offers a powerful,but simple to use interface for generating reports on your data Reports can be quened on • Date Range • User • Customer defined information categories • Zone • Keyword • Location • GPS breadc-rumb track • Geofence (user defined geographic bound:aries) Keyword searches can be preformed across all the acquired data and detailed reports can be plotted on an interactive map of the downtown Reports are formatted for panting and easily exported to excel with a single click. 01:404.4 'sr• 5 3 1 4 3 2 1 It a • I 2 3 1 4 2 2 1 3 •43 137 144 1211 tat 137 11$ 135 112 115 r Amami • 1 S i 3 3 4 TO S S 1.01041Flsyfsr 0 0 0 0 17 I4 '4 1; 1 3 Kat*C.4 43 at S 40 3• 31 47 3 24 31 24 Oster.44643s 10 112 11 '1 '1S 7.3 90 LC 47 Si 12 f 26 311 A A is 2•i is Is H • .ISrs1r4 '• 4 .2 • 1 3 3 3 2 5 0 Fames 24 13 .2 :• 37 13 3 1• 13 10 • artlw.a/ 2 `!• 2 3 2 3 3 3 0 •lerr*rule I I t 1 • 2 a • t 1 • tlan4ar711r 3 3 3 4 3 3 t 0 7 3 0 Mader 3 T 1 3 3 3 3 - 5424 I- • 4 3 4 1 3 I 2 2 Z asaa.aeata/r T 0 2 1 a s 1 3 2 0 Mass>r Pori 2 a 2 2 0 T O 3 a T 2 - That art ua w 804 7••. sift 1•• 541E i•f1 7N m Ws 11 'OS '4 A IT 33 411 T412 124 113 Dote W MS 214 233 317 3> 2•a SS T43 !S• 174 *12 011r 143 1i• 144 13 123 13t 131 145 144 222 1.7 4.144444csat .-. 111 2111 .22 215 !IS 11-3 112 1111 I 14 72 Moodlr1q 1a '4 T1 r 13 Tr '9 b T• • 11414•14L7fll! 101 44 i 73 33 43 4• 46 f• 3= 17 a.,os T•0 s4 30 17 14 41 40 'Si 27 T7 SW.011r:sales 0 0 23 3 e i 0 3 1 .3 0 3 w a s/a.sw t 0 3 t 3 3 3 3 1 1 3 3511 2•• >• 227 231 1• 3111 Tss 1.3 Lt 1410 F1lsssas 31 24 2t 21 31 10 '7 2t 1 1• •2 .Ua1N Cta *3 i- 47 I. 34 J 23 t7 26 13 '! onar`Aass 1 3 3 a • 3 3 25 Z` 3e 10 3.3•04 b T39 T17 144 '37 119 TY Kt 125 IS• •4, 1••R+�•sl•1 4P Ars": 4. ,4 1• !i •rs as Aft _ '43•,:. a1r+r Amor ats 111• t7 •••4171Y I TTA 141111 1731 501 114• 13114 Tsq 191* 14a I. 1311 3. GPS Tracking, Location Check and Verification The Eponic system has several methods of tracking location. real-time CPS �J tracking on 'Phone and iPad, historical GPS breadcnambs for recording the relative position of team members, Geocode scanning for areas GPS cannot reach and user selected dropdowns of streets,addresses and businesses Eponic Corp. 3 7f20/20-15 Copyright 2014 Not to be duplicated in any•aay+rathout the a;' res. *mitten conent or E pon1.Corp Proprietary&Confidential City of Miami Beach 86 ALLIEDBARTON• fLCu$,rr flRYfCti Local Response National Support The iPhonesliPod Toucheswvif be able to scan ceocodes aff ed to bus shelters, infrastructure and pre-defined locations—to verify that the public safety officer completed their assigned tour. The system automatically, records user, time and location and all entries can be and plotted on a map. All the tools to create and manage the geocodes are included online. cgA. 1\ 17:AO, 3 Merchant Database A database of all street level businesses within the Miami Beach service area will be contained on the Public Safety Officers handheld computers. With a listing of every business on their mobile devices, calls to base are reduced and the team is more responsive to visitors to the downtown.Your feet on the street become the conduit for keeping the business databases relevant, updating changes in the field, tracking vacant space and keeping the BackOffice in synch. We start with your existing database of businesses, but the Public Safety Officers will also be able to update, correct and add entries in the field. All changesJadditions to the business database are first posted for review to an.Amin User whose responsibility will be to verify and approve all changes before they are made to the main database. 4. Seamless Photo &Video Handling The photo handling module 1 • r enables Safety Officers in the field . L . • to annotate log entries with photos and video. The photos can be -- used to document vandalism, graffiti and for homeless outreach _ t* i e a;_ , •s• — ..• 0 & t • ,1 Eponio Corp. r ItI14. H�? c.pr g tr De aipDca34{I 311f xas{alti91Ltie axpess twak 03 1.1t itor°_��afc Corp. fir0rnr4Qry&CCMAlgetr31 City of Miami Beach 87 1 It LLIEDBARTGN fE�lRlrr siwvr:ss Local Response Naticnaf Support 5. Handheld Surveys Handheld Surveys enable Public Safety Officers to field and record multiple choice questions, visitor origin information as well as free text entry to capture individual comments. Surveys can be from one to ten questions in length and survey reports and analysis tools are located on the web. BIDs have run survey to determine where there visitors coming from, do they plan to spend the night, what are their impressions of the downtown, parking, way-finding or quality of life. The Los Angeles Fashion District utilized handheld surveys to pole 2,500 BID businesses on their video surveillance capabilities. 6. Work Order Tracking and Aging Reports Admins, managers or dispatchers can create interactive work orders—assigned to individuals, entire teams of workers and outside agencies. The tasks can be flagged as high priority and tracked as they are completed thru the online admin system. The system tracks the time from the issue is reported to the time it is completed or resolved—creating an aging report so you can easily see how fast your team or outside agencies are closing the loop. 7. People Database - Homeless Outreach The system will include a "known" person's database for homeless outreach workers. Known people can be attached to the Public Safety Officers daily activity logs and every interaction outreach workers record can also be tracked and attached to people in the known person's database. - BOLO Ability to keep a mobile database of your frequent offenders or people that you have geo-restricted from your downtown. Update with photos from law enforcement BOLO (Be On the Look Out) lists of criminals or suspicious persons. 8. Automated Tour Assignment The system can be customized to automatically generate the daily tour assignments for the safety team. Once users are initially assigned to a neighborhood and grid, the system will automatically generate the daily work assignments, track completion and re-assign outstanding jobs. The system will be flexible, to allow for re-assignment of team members to different neighborhoods and grids if needed. Based on the geocode tracking system,the safe team needs only to scan the discreetly placed, one inch by one inch geocode and the system will: - Automatically record location - Date/time - User - Prompts with a customizable questionnaire —to quantify work completed Eponic Corp. 5 7/20/2015 Copyright 2014. Not to be duplicated in any iaay without the express written consent of Eponic Corp Proprietary&Confidential City of Miami Beach 88 At LLIEOBARTON` srcva,rr sggrrc(s Coca!Response National Support The system will automatically tabulate report totals and will generate reports based on neighborhood,grid, activity, user, specific location and date range. 9. Mobile Coupon Printing Hospitality focused applications to drive foot traffic to your downtown member businesses. Seamlessly integrated with the iPod or iPhone, hospitality Public Safety Officers generate on-demand coupons for visitors to the downtown via a bluetooth connection to a small portable printer. (Printers not included in this proposal but can be added any time) • viO 4y ;N• 1. Nillrrt `� -- s .-- •tam aea ci 10. Admin tools on Password Protected Extranet Site Admin tools for adding or modifying user info run on the password secured Reporting and Admin extranet. The Admin programs also enable the admin user to review Safety Officer logs and edit them prior to uploading. The admin user also approves all changes to the Business Database and People Database. The Admin software handles the daily uploading and periodic synching of the handhelds and contains the utilities for resetting and restoring the data on the handhelds if needed. The system allows multiple levels of access control to the Admin extranet—so Admin users can be limited to read-only, modify select sections only, or full Admin privileges. 11. The Eponic Network Leveraging multiple,tier-one data centers, best-in-class backup procedures, high availability access(24/7), the Eponic Network, supports over 500 users from Boston to Los Angeles.The platform is battle-proven, processing millions of log entries, photos and updates each year. The monthly subscription and service fee entitles you to continuous software upgrades with the Eponic Network. Eponic Corp. 6 7/20/2015 Copyright 2014 Not to be duplicated in any way wdhout the express written consent of Eponic Corp Proprietary d Confidential City of Miami Beach 89 LLIEDBARTON sr:iq rr srarrcrs Local Response National Support The system is always improving and evolving—many of our best ideas—came as feedback from our customers. When we add features and functionality to the Eponic Network, you automatically receive access to these improvements. All boats rise as we add new customers to the network. Process:(steps performed by Eponic prior to implementation:) System Design& Development Application Software Development Mapping district Database Formatting Hardware Acquisition System Setup Training On-going Service Applications:(system features;) Handheld: Safety Officer Activity logs Business Database People Database Location Scan (Geocode) Surveys Online: Reporting Tools Geofence reporting Administration Programs Service:(provided by Eponic) Activity Database Creation & Maintenance Business Database Updates and Synching Training Data Backup Web Hosting Database Server Data Warehouse Handheld Software Updates Hardware Troubleshooting & Replacement On-going software updates& platform improvements Roles and Responsibilities: Eponic Corp. 7 7/20/2015 Copyright 2014. Not to be duplicated in any way without the express written consent of Eponic Corp. Proprietary&Confidential City of Miami Beach 90 1 LLIEDBARTON st.:u4irr, seavrces Local Response flaticnal Support Roles: City of Eponic Miami Provide accurate data for geographic boundaries, business database and maintain business database with periodic updates, modifications, additions, & deletions. Maintain, host and provide daily backup for activity logs and business databases. Determine approved hardware mix Create, maintain and service applications for handhelds and Web Reporting Site. Applications include Business Database and area attractions, Activity reports, contacts database and coupon program Provide hands on training for Public Safety Officers and support staff(optional)* Appoint Admin user—single point of contact for daily synching, vo updating data and coordinating software updates Provide on-going service for the software Eponic Corp. 8 7/20/2015 Copyright 2014. Not to be duplicated in any way without the express written consent of Eponic Corp. Proprietary&Confidential City of Miami Beach 91 i LLIEDBARTON stcuglrr sreYrCrs Local Response National Support I j ■ I Eponic Mobile Network Diagram I Internet I i I,.. 8 ...., _____ i1 - Your Network Operations l prrandr•r,,,ai;) Manager --":-.6 f I 1 Team Leader Al i Eponic Servers A (‘;Y..58rv,,rs.Ltitacasr SIC=aCkwpSi 1 1 Legend �� .- t Lend Subtitle �• � IEponic Administrator J FC cki,Marketing Manager 31 1 �` 3 � 1 4.- interne*5 4 12 jm!at NIGme Smartphones(capture,synch,update— anywhere with cell service availability) Eponic Corp. 9 7/20/2015 Copyright 2014. Not to be duplicated in any way without the express written consent of Eponic Corp. Proprietary&Confidential City of Miami Beach 92 z LLI El)BARTON ss• uQrrr scarrCIS .ocaf Response National Support 11101 _ References: Samantha Jackson(Dir. Operations)—Downtown Phoenix Partnership sjackson @dtphx.org (602)614-2386 Randy Tampa(Dir. Operations)-LA Fashion District rtampa @fashiondistrict.org (213)741-2661 Roderick McLeod(Dir. Operations)—Riviera Beach CRA rmcleod @rbcra.com (561)889-2421 Raphael Clemente(Executive Director)—West Palm Beach DDA rlemente@westpalmbeachdda.com (561)833-8873 Eponic Corp. 10 7/20/2015 Copyright 2014. Not to be duplicated in any way without the express wntten consent of Eponic Corp. Proprietary&Confldendaf City of Miami Beach 93 i LLIEDBARTON s,CUA'rr SrAYrC<s Local Response National Support Transition Plan Seamless Transition Process Transition Overview AlliedBarton Security Services approach in launching a new client account is based on Transition Plan designing and executing a customized transition plan based on the individual needs "Post Order Development and environment of the client. AlliedBarton's proven expertise in managing Personnel Recruiting I Screening transitions for a wide range of clients—both from the perspectives of account size and Training and Officer Testing client business diversity- gives us the confidence to design and support our newly Implementation formed business partnership using"best in class"practices. These practices are based 90-Day Review 1 on innovation, measurable results, value engineering, continuous improvement, and sound asset protection methods. The following Transition Plan addresses all of the various items involved and required in converting the City's facilities into an AlliedBarton Security Services' operation. Our organizational structure will include a combination of management, supervisory and hourly staff personnel. We propose to meet our staffing needs through current AlliedBarton employee transfers and selective new employee hiring. New employees will be hired when and as required to fill vacancies as they occur. Upon contract award and subsequent meetings with the City, our plan will be revised and updated to reflect the specifics of the transition and any necessary adjustments that need to be made. Team Approach Upon award notification, AlliedBarton will immediately implement the planning, scheduling and detailed administrative preparation necessary and required to ensure that our operation begins smoothly and on schedule. As an important participant in the transition process, we anticipate working closely with all pertinent City representatives and effectively meeting all conversion requirements. The basic design of our phase-in plan has already been developed, and as specified above,will be adjusted as necessary to meet the requirements of the contract. The transition team will function under the direction of the DM who will work closely with City representatives to meet all plan objectives. Incumbent Retention AlliedBarton shall take three approaches to meeting the staffing requirements of the City of Miami Beach. 1. Incumbent Retention - We will work with the leadership team at City of Miami Beach to analyze the qualifications of the incumbent personnel who wish to remain on the new contract. We will then screen this select group of personnel to ensure they meet the same City of Miami Beach 94 A LLIEOBARTON sscuai rr sea rrccs Local Response National Support vigorous background screening standards set forth by AlliedBarton a and that all security licenses are up-to-date. 2. Internal Recruiting - From countless transitions, AlliedBarton is very experienced and knows first-hand that planning to retain 100%of an incumbent workforce is sometimes an optimistic and unrealistic expectation. Therefore, our second approach is to staff this contract with some of our top personnel who are looking for new career opportunities or career advancement opportunities. We have identified two candidates that reflect the quality of personnel required for the positions of Account Representative and Administrative Coordinator. 3. External Recruiting - We will recruit and screen the best candidates using our proven recruitment expertise to advertise, recruit, and screen the top applicants to fill the staffing profile developed concurrently with the City of Miami Beach. Phase-in Objective AlliedBarton's main objective of our phase-in plan will be to establish the foundation for a smooth and orderly start-up, meeting all contractual timelines in the process. Our transition team will pursue the following secondary goals in order to accomplish our contractual responsibilities by job start. • Establish all administrative procedures and documentation systems specified within the terms of the agreement to ensure the delivery of quality service from the date of contract start-up. • Have in place training programs that will enhance individual skills and promote the development of a team approach. • Transfer existing employees or install new employees in their respective positions in a process that will guarantee security coverage, maintain continuity of service and meet all contract responsibilities. • Provide instruction and guidance to each security officer in their respective job assignments. • Establish and maintain a cooperative and solid working relationship between AlliedBarton and the City. Phase-in Task Definition In order to achieve our phase-in objectives, AlliedBarton's transition team will begin immediately upon award notification to implement specific policies,procedures and programs. Specific tasks are described below. Task One: Employee Identification The first goal is to identify an Account Manager for the location. The District Manager and Recruiting Manager will evaluate and transfer qualified members as appropriate to satisfy our projected needs. New hires will be evaluated based upon AlliedBarton's Screening Process and Selection Criteria. The end result of this task will be a list of qualified personnel who, with the City's approval, would start this new assignment. We will make every effort to attract and transfer all qualified staff who meet our hiring requirements. Task Two: New Employee Hiring Function The list of transferees and new candidates will be compared to the required personnel staffing level to develop a list of new hire requirements. To fill these positions, AlliedBarton will transfer current employees and selectively hire other individuals who already have applications pending with us. City of Miami Beach 95 LLIEDBARTON sgcciarrr sg*rress Local Response National Support Every AlliedBarton office is staffed by a professional recruiter. This is vastly different from a "Human Resource Clerk". Our recruiters do not merely oversee the application and process functions. They proactively go out into the community to schools, local employment offices, community action groups, private employment services and retirement organizations,among others. This enables us to identify and attract qualified individuals before they find their way into the current jungle of newspaper ads. We do run ads, of course, and that technique does supply some of our applicants and eventual employees, but it is considered by us to be a minor source. Task Three: Employee Orientation and Training AlliedBarton's training program addresses three categories of employees: On-site management, supervisory and hourly labor. The program includes general topics such as introduction and orientation, duties and responsibilities, emergency situations, customer service and interface with the client community and locations. Management and supervisory include report writing, account management standards and time management. In addition to the formal training employees will be receiving, all AlliedBarton personnel are required to participate in AlliedBarton's Master Security Officer(MSO) Program. AlliedBarton's MSO Program is a continuing education, self-study program composed of a variety of topics that go beyond the initial training process. Additional programs are required for supervisory personnel such as our Supervisor Workshop, Security Academy in Leadership(SAIL), and Operations University. Task Four: Administrative Support Systems and Technology AlliedBarton will incorporate into its operation the use of its Virtual Private Network that is accessible to all our locations via personal computers deployed at the client site used by Managers. This architecture permits easy access to all of our systems and enhances communication via e-mail, both internally and with our clients. AlliedBarton's IT department provides support and training for computer operation as well as software applications and deploys Microsoft's Office products on all personal computers. Task Five: Support Meetings From the outset of phase-in, our Account Manager and staff will be in frequent contact with the City in order to keep them apprised of our progress. They will be available to attend such meetings that are pertinent to the effective delivery of security services under contract. Also, the City will be invited to attend our planning and training sessions. These meetings will be used to identify existing or potential problems. Situations will be discussed and resolved promptly as they occur. The sessions will also serve as a forum for the review and dissemination of new directives and policies relating specifically to this contract. Task Six: Joint Property/Equipment Inventory A complete inventory of property and equipment to be placed under AlliedBarton's control will be completed as soon as possible following contract start. Included in this inventory will be any the City furnished property, materials and equipment. Each item will be examined for condition and operation with deficiencies/malfunctions being noted and documented. City of Miami Beach 96 LLIEDBARTON ssr+ircts Local Response National Support Task Seven: Staff Meetings To establish complete administration and management control, the District Manager will conduct a series of meetings to review the following: • Personnel and Staffing Plans • Operational Support • Status of Reports and Schedules • Safety and Security Requirements • Status of Orientation and Training Programs These critical reviews will identify existing or potential problems that will be delegated for resolution by the transition team and/or the program management staff. Subsequent meetings will result in the establishment of new directives and policies by the Vice President/General Manager and District Manager to properly coordinate the total contract support effort. Meetings will be scheduled commencing the first week of the phase-in period. Task Eight: Contingency Planning By utilizing the transition team, the number and frequency of unexpected problems encountered is minimized. However, if problems do arise, AlliedBarton will be able to draw additional key management and technical personnel as well as resources from our other locations in the area. Task Nine: Operational Procedures and Instructions New and/or revised operational policies, procedures and instructions will be developed during the completion of Task One through Task Eight. Coordination and control will be provided by the Account Manager, District Manager and Training Manager under the direction of the Vice President, to ensure a successful transition. Phase-In Schedule To ensure the effective and timely transition of the services required under this contract,we have prepared a phase-in schedule for the project. Included are certain operational actions that are critical in meeting all contract requirements during the start-up operation. The schedule shown below summarizes the major activities during the phase-in period for each site. Our phase-in plan is adjustable to accommodate any contractual concern or other changes in schedule that may affect the start date. Our plan assumes the contract is awarded and notice is given four months prior to the start date. Continuous Facility Support Once the phase-in plan has been completed and job start has occurred, AlliedBarton continues to provide the necessary corporate and regional support required for a successful operation. There are a number of subsequent support functions that are not only required by the City but are critical in maintaining the necessary control of such a diverse account. AlliedBarton's district and regional support will be on-going in the areas such as training and development, human resources, payroll operations, recruitment and retention, management information systems and overall management support both from the corporate and regional office. City of Miami Beach 97 z LLIEDBARTON srcuairr srnircrs Local Response National Support Transition Plan 30 Day Transition Plan for City of Beach TASKS Week 4 Week 3 Week 2 Week 1 Start Administrative Award Notification Finalize Transition Schedule Contact Current Service Providers Transition Management Group Progress Meeting/In-person or Teleconference Order Vehicles Set-up Vehicle Maintenance/Fuel Account Prepare Electronic Interface Prepare Inventory&Transfer Order Uniforms Contract Review 1 i Certificate of Insurance kit V, Educate Branch Staff on Client Expectations Establish Communication Flow Site Start Date Training Develop Site Specific Training Segments "Train the Trainer"Training MSO Level I Essentials Orientation Training MSO Level I Practical Application Training Develop On-going/Refresher Training Operations Develop Standardized Data Collection In-depth Site Familiarization • Review of Existing Plan/Program Site Security Survey Site Safety Audit Develop Post Instruction Manuals r Review Staffing Plan Develop Site Tests Client Review of Post Orders Finalize Bonus/Incentive Program City of Miami Beach 98 LLIEDBARTON' s[cllA,rr srwrlcts Local Response National Support 30 Day Transition Plan for Ci of Miami Beach TASKS Week 4 Week 3 Week 2 Week 1 Start Human Resources Present Employment Packet to Incumbent Security Officers That May be Retained Develop Post Assignment Job Analysis Develop Supervisory Job Descriptions Host Open House for Incumbent Officers That May be Retained Identify Current Security Employees Contact Recruiting Sources Newspapers Advertising and Other Recruiting Processes Develop Client Specific Pre-screening Requirements Telephone Interviews Applications and Interviews Security Officer Information Seminar Background Investigations a'"`"" ""° "" M`^" ''�°"`"� °Q• Second Level Interview Benefits Briefing Offer Extended Ask Yourself...Why AlliedBarton? • Why partner with AlliedBarton versus other security and safety ambassador providers? • How will AlliedBarton enhance City of Miami Beach while protecting its brand and bottom line? • What differences will AlliedBarton deliver to create a safer and more secure environment at your City locations, to better protect your citizens and visitors alike? The combination of the City of Miami Beach's unique needs and AlliedBarton's security solutions differentiates the Company from other providers. Together, our offerings make up the AlliedBarton Answer. The following table highlights many of the components that will directly benefit the City of Miami Beach. AlliedBarton Answer Description BENEFIT TO CITY OF MIAMI BEACH Eponic Corporation Partnership with Enhance Productivity of Security AlliedBarton Eponic specializes in Workforce mobile data acquisition and cloud Greater visibility into your computing for Business Improvement security workforce with Districts, Cities, Municipalities and automated reporting and trend —eponic Property Management Companies. analysis. From the street to the cloud, Eponic offers streamlined solutions for managing Safety, Cleaning, Maintenance, Homeless Outreach and Hospitality Programs. City of Miami Beach 99 LLIEDBARTON s[cunrrr ssarrcrs t.ccai Response National Support 111111 __ AlliedBarton Answer Description BENEFIT TO CITY OF MIAMI BEACH Dare to be Safe! is our Safety Program Safer Environment that instills a personal commitment to Safety is our culture and will be safety in every one of our employees. instilled throughout your Safety committees leverage national program. �z?�vBR?c�' resources and region support to c create educational tools (Safety Reduce Accidents& Safety • im, �^ Calendar, Monthly Tips & Articles, Hazards Safety Tool Kits, Acknowledgment of Gain motivated safety +A 1-77 t Accident-Free Days and OSHA Safety ambassadors who will proactively Information). This dedicated team contribute to creating a safer proactively maintains a safety focus environment; trained to mitigate and stays in the forefront of safety dangerous and potentially costly trends. Safety Hazards. (Safety Initiative Program) Access to Safety Resources Acquire access to our valuable Safety Resources & Materials. Ability to instill within your own Safety Culture. Automated Applicant Tracking System Gain the "Perfect Match" Applicant is our sophisticated platform which Your Safety and Security Tracking System identifies the best available safety Ambassador positions will be / ambassador candidates for your site. paired to the ideal candidate who Through this system, talent has the required behavior, skill °` 04� management and applicant tracking and personality to maximize r G are processed. Also provides performance in that position. "". documenting and reporting of: EEOC ?'I': i. _ Data, Affirmative Action Reduce Turnover k Requirements, Hiring Trends, Ability to initially hire the "right" `""""9'J Candidate Source Data, and Recruiter safety and security ambassador Work Flows. who has been vetted to meet the specific needs of the City. HABSI KABA MENTAL HEALTH & CRISIS RESOLUTION TRAINING Learn to Manage Mental Health Habsi W. Kaba has over 20 years of Most security officers aren't ir�[(!j'O experience in the field of mental trained to deal with people healt h and 10 years in public safety. suffering from severe mental r. Ms. Kaba is internationally recognized illness. But because they are the Aiiiit- as an expert in the field of mental first to respond to calls involving or'v health, crisis intervention and de- psychiatric crises,security officers -'0HA�& escalation techniques. are in a unique position to fix the crippled system. Officers can be taught to approach psychotic suspects in a different way. City of Miami Beach 100 i LLIEDBARTON` S L C/4 i r Y S S R Y I C I S Local Response National Sup pore BENEFIT TO AlliedBarton Answer Description CITY OF MIAMI BEACH ration into City Brand g Customer Service trainings is provided Inte Safety Ambassadors to all safety ambassadors. Conducted Officers will be engaged within through instructor-led training courses City of Miami Beach values and Focused on and eLearning platforms. Safety culture, positively representing "Customer Service" ambassadors will learn to proactively your brand. anticipate needs and portray positive Improve Officer Quality behavior and presence. Continuous 4.1 -.: ' Officers have the knowledge-base .- training is in place to ensure in safety and security procedures =:=r�� ' - compliance to our Customer Service ' .. , and standards, while maintaining • Standards. This curriculum can .r� .� a dedicated focused on Customer - t include topics such as: , '- Service. 43,10 at • Ambassador Training ■,!ore Welcoming Environment __ . • Telephone Etiquette Your visitors and staff will be • White Glove Service greeted by safety and security (Specialized Training • Customer Relations Curriculum) ambassadors who portray a Internal & Customers friendly approachable demeanor Service and foster a positive personality. Our local management team consists Gain Quality Support of experienced individuals backed with Ability to have "face-to-face" proven success and client satisfaction. meetings with multiple layers of Proven Local Our local district's structure is our engaged management Team. Management Team designed and focused to drive success nstiilAccountobility within their dedicated areas of your Accountability is enforced within safety ambassador program. our management model and • District Manager safety ambassadors to ensure the Local M°"'9'"""" • Local Operations Manager City's program is successfully �..� • Onsite Account Manager serviced around the clock. cas Ii=ei • District Recruiters Ensure Compliance --- • District Trainers �--- Off-hour quality assurance • District Support Manager inspections will be conducted to promote and ensure contract compliance. City of Miami Beach 101 L LIEDBAR TON sc :i4,rr siavrcis Local Response National Support EMI AlliedBarton Answer Description BENEFIT TO CITY OF MIAMI BEACH Seamless Transition Proven designated team responsible Dedicated Transition for executing the seamless transition Instills confidence in our ability to Team & Plan when switching to AlliedBarton. This deliver a successful transition to -� team consists of layers of engaged AlliedBarton. 'y', E' management, support and leaders Security 7 041 Strengthen Your Security P,ogram who supervise the process. They will =,y -- .. ; manage and outline a detailed Our expertise aids to improve • ' - your current operation Transition Plan and Business Process y p _ 15. '- specifically to meet the needs of your procedures, and allows us to ' . ` b ` location. make valuable recommendations and suggestions. (au'!!Se Heard& Answered AlliedBarton Voice is our Customer Program that proactively enhances Ability to easily share your feedback, thoughts and opinions Af edBarton I Voice'''' communication and measures with AlliedBarton. customer satisfaction. Through this (Customer program we listen to the needs of our ire°ter Satisfaction Voicing Platform) clients and employees, and act upon We act upon your feedback and your feedback in a timely manner to continuously ensure we are ensure their satisfaction. aligned to meet your expectations. !Mitigate Complacency - _LI=0 BARTON Our Award-Wining Security Officer Your safety and security LOGE Training & Development Program. ambassadors remain engaged Provides on-demand access through and proficient with continuous . eLearning, to modules preparing them trainings and refresher courses. for future responsibilities and career improve Officer Dependability opportunities. Additional Industry Gain skilled ambassadors who are (Training& Specific Trainings can be included Development Program) reliable and confident in handling p g ) within curriculum. situations appropriately and professionally. City of Miami Beach 102 z LLLEDBARTON sccuairr ssawress Local Response National Support BENEFIT TO AlliedBarton Answer Description CITY OF MIAMI BEACH AlliedBarton partners with strategic Reduce Total Cost of Ownership Integrated Solutions technology partners, becoming a one- stop provider of safety and security. Gain cost savings as AlliedBarton We partnered with these experts, to passes along our exclusive A. offer our clients additional discounted rates issued from our eve/bridge components to promote cost savings Strategic Partners. and efficiencies within their Security Gain More Control Program. Solutions Include: Streamline the elements of your (CAP Index' safety ambassador program by -- oF.-,,,,:; ,.: • Mass Communication/Notification �� OCYFC OI�.G SOt Jl:OMS. • Visitor Management Solutions adding sustainable technology to • Crime Statistic Reporting simplify daily tasks, reporting & (Technology Partners) • Incident Management Solutions management. • Tour&Patrol Solutions Uninterrupted Security Coverage �i Automated real-time system that Process instills accountability, Post �1a.F chT captures the check-in and check-out when reporting, as an escalating times of safety ambassadors. Officers notification process within --- - need to "check-in" within an allotted AlliedBarton is in effect. timeframe of their shift start. Automatic escalating Notification !improve Reliability Process is in place, if an ambassador Safety ambassadors must report does NOT "check-in" within the to scheduled post on time, allotted timeframe. leaving NO post unattended until the proper relief is in place. accessAlliedBarton is a self-service Saves You Time Online Portal where you can manage Improve efficiency managing your your safety ambassador program. This online platform provides on-demand safety ambassador program. Portal is accessible 24/7 online or access to easily manage program through a smartphone ^� operations. Provides information and a lication. accessAU iedBarton Pp details regarding your program, when _ �-_ i i11� = you want it. Delivers 24/7 access to: Example:iPhone App Streamline Invoicing • Invoicing& Payment History (Client Portal to Manage • Requesting Extra Coverage Immediate access to your Your Security Program) • Scheduling& Employee Rosters invoices, payment info, and • Inspection &Turnover Reports archived data. • Customized Reporting Options Customized Reporting Easy access to reports and statistics specific to your Security Program. City of Miami Beach 103 LLIEDBARTON s[c u a i r r t s e Y r e s s Local Response National Support EMIL AlliedBarton Answer Description BENEFIT TO CITY OF MIAMI BEACH AlliedBarton's true assets are our Reduce Turnover/Increase safety ambassadors. Numerous Retention benefits and advantages are available Valuable perks increase Total to our employees. Fostering a valued Compensation,generating quality and positive work environment. tenured safety and security WORKPERKS • Affordable Health Benefit Options ambassadors at City of Miami (Medical,Dental,Vision) Beach. •► �, • Life Insurance t : 414 • 401(k) Retirement Plan&Match Gain Motivated Officers .�, • Employee Recognition Programs Officers who are proud to work I. • Career Growth&Development Plans with a company who values, • WorkPerks!Program supports, and appreciates them. (Discounts for:Cell Phone Plans, (Employee Advantages Fitness Memberships,Wholesale Improve Ambassador's "Quality Clubs,Computers, Hotels,Shopping, of Life" &Benefits) Dining&much more) Incumbent safety and security ambassadors who the City wishes to retain will gain additional benefits working for AlliedBarton. City of Miami Beach 104 iLLIEDBARTON stcuwirr starrets Local Response National Support TAB 5. Cost Proposal Submit a completed Cost Proposal Form (Appendix E). Please see the following pages for the AlliedBarton Cost Proposal Form. City of Miami Beach 105 Appendix E Proposal Tender Form Failure to Submit Section 5, Bid Price Form, in its entirety and fully exectued by the deadline established for receipt of proposals will result in proposal being deemed non-responsive and Bidder a firms that the prices stated on the proposal price orm below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications, and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes, or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. This Proposal Tender Form shall be completed mechanically, or, if manually, in ink. Proposal Tender Form completed in pencil shall be deemed non-responsive. All corrections shall be initialed. Description Estimated Proposed Total Cost Per Quantities Hourly Rate (B) Level C (A) ROUTINE RATE 1 Security Officer Level I 30,000 $ 19.14 $ 574,092.69 2 Security Officer Level II 30,000 , $ 19.41 $ 582,287.85 3 Security Officer Level III 8,700 $ 19.77 $ 171,990.58 4 Security Officer Level IV 12,500 $ 20.85 $ 260,591.79 5 Security Officer Level V 21,500 $ 25.88 $ 556,408.39 6 Security Officer Level VI 2,000 $ 35.94 $ 71,887.39 7 Vehicle - Monthly 3 $ 1,569.67 $ 56,508.00 8 Vehicle - Daily 15 $ 103.21 $ 1,548.16 9 Bicycle - Monthly 8 $ 75.00 $ 7,200.00 10 Bicycle - Daily 30 $ 4.93 $ 147.95 11 Golf Cart - Monthly 4 $ 275.00 $ 13,200.00 12 Golf Cart- Dail 15 $ 18.08 $ 271.23 SUB TOTAL(ROUTINE RATE) $ 2,296,134.04 SPECIAL OR EMERGENCY RATE • - Security Officer Level I 1,000 $ 26.79 , $ 26,790.99 Security Officer Level II 1,000 $ 27.17 $ 27,173.43 Security Officer Level III 250 $ 27.68 ' $ 6,919.16 Security Officer Level IV 500 $ 29.19 ' $ 14,593.14 Security Officer Level V 800 _ $ 36.23 ' $ 28,985.00 Security Officer Level VI 100 $ 50.32 $ 5,032.12 Vehicle - Daily 2 $ 103.21 . $ 206.42 Bicycle - Daily 4 $ 4.93 $ 19.73 Golf Cart Dail 2 $ 18.08 $ 36.16 SUB TOTAL SPECIAL OR EMERGENCTY RATE $ 109,756.15 RFP 2015-013-YG Page 42 Appendix E Proposal Tender Form (CONTINUED) -TOTAL(ROUTINE RATE) $ 2,296,134.04 SUB TOTAL (SPECIAL OR EMERGENCY RATE) $ 109,756.15 TOTAL COST* $ 2,405,890.19 * The Total Cost shall be utilized to allocate Cost Points in the Evaluation of Poposals. Bidder's Afrmation Company: AlliedBarton Security Services LLC Authorized Representative: Andrew Daniels,Vice President Business Development Address: 7300 Corporate Center Drive, Suite 401, Miami, FL 33126 Telephone: 954-415-1367 Email: Andrew.Daniels©AlliedBarton.com �'`, Authorized Representative's Signature: ' cn etci O N C co ) O o°' •a C.)i.— ,n 0 0) 0 y to. C a e-- C Q C a '> O a N ` 7 > a) Ca > cn CT U a) .0 o cn J a) C j C a C E ° a) m ca 2 E m as E _7 4- r U a) N CO N O C) U U cn .a) C L a) N >. a) E� ca c0'a a' ca L t a _c N r- >+ coj O ~ C fa co U S c L p C 0 U E '6 2 o , C O O a) a) - O L O O a� E a 2 U ` is O a) .c � 0 cUa -0 •— E w E a v Ti) O (a 74 ci 2 a) y w cn a) a a� ti TI...) 0 U L. a) C L N o w cn 41 cm C 3 C >, U p 0 O C C a) •— E a) •a c C U a) a C p ,� C' a) '9 O LO U CD U p > Cl) CD a) m N 17 U U y O U m > 4.' ca N C • co C m ca CD d ? E C m C 0 O co U L cn a) co t •E rn Cl)o a) mco U �, a) a ca > a) N CD U 2 0 �L-• cn _1 .4. 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N C E iij C 0 Q) — ca • ~ — C C N C 0 v C -c C 0 ca Z O O _ O Q O O w 0) vi G 0 . C = a) •C O a O ca C = ,U Q \ C a x ca c6 N 7 N N V ca E C O a Ii co U N co Q. F— CO 0 ca a) — OR m m 0 C m ` C m o -0 • c 2 .0 co ca a m Q m C c m LL = m tli CO c-o a) c cca a) O ° c 7 _ - Q -v -0 CO -E lY 0 -0 -i -0 m a) c i, � � ` C C OU > t a) O a) Q v .� N .� a) .0 > .2 •E N C a < < cm. co < 0 z < a) � = 2a - C) Z < > Q .0 w Qw a Q O < a2w LLIEDBARTON sscaarrr rrarrcgs Local Response National Support TAB 6. Contract Discussion Items RFP Contract Review Discussion Items AlliedBarton requests the opportunity to discuss the following contract language items: RFP Appendix D: Section 12 Mutual Waiver of Consequential Damages Our standard business model includes the waiver of the right to consequential damages by clients. SEE CHANGE A for a proposed change to Section 12 for the Special Conditions. CHANGE A: Under no circumstances will either party be liable to the other party, or any other person or entity, for consequential, incidental, indirect or punitive damages, or for lost profits. RFP Appendix D: Section 13 Force Majeure Most supplier agreements contain a force majeure provision excusing performance by the supplier for events outside of its control, like severe weather. SEE CHANGE B for a new Section 13 to the Special Conditions. CHANGE B: Contractor shall not be responsible for additional expenses and costs incurred by it to provide Services pursuant to the Agreement as a result of unusual circumstances including, but not limited to, strikes, riots, revolutions, wars, military actions, fires, floods, droughts, natural disasters, pandemics, snow storms, blizzards or other inclement weather, accidents, insurrections, lockouts or other acts of God,perils of the sea, stoppage of labor, or other events considered as "Force Majeure", or by any other unavoidable cause beyond Contractor's reasonable control. All such additional expenses shall be the responsibility of the City as an additional charge invoiced and paid by the City as it is incurred. Additionally, to the extent that Contractor is unable to perform, or is delayed in performing, the Services set forth in the Agreement, such nonperformance or delayed performance is not a breach of the Agreement nor cause for termination of the Agreement. City of Miami Beach 106 z LL/EDBA.RTON sscuw,rr srairess Local Response National Support TAB 7. Licenses, Insurance, etc. Proof of licenses, insurance and other documentation Please see the following pages for additional licensing,insurance, etc. • City of Miami Beach 107 ALLIED SECURITY HOLDINGS LLCM- 161 Washington Street, Suite 600 Conshohocken, PA 19428 (484)351-1300 SELECTED FINANCIAL INFORMATION FOR THE YEAR SDED DECEMB D/3192014 "110F7v.' ,..\001S;114!1". Date of Report: March 18,2015 ( /) Thislo uc ment contains the proprietary and confidential financial information of Allied Security Holdings LLC and its subsidiaries (which include AlliedBarton Security Services LLC; collectively, "AlliedBarton"), and is being provided to the City of Miami Beach at its request,to enable the City of Miami Beach to consider a possible business relationship with AlliedBarton. By taking receipt of this information, the City of Miami Beach, for itself and on behalf of its employees, agents, and representatives, agrees that it will maintain this information in strict confidence and will not disclose it to any third party nor use it for any other purpose. ALLIED SECURITY HOLDINGS LLC 2014 SELECTED FINANCIAL INFORMATION TABLE OF CONTENTS PAGE Item 1. Financial Statements Consolidated Balance Sheets as of December 31,2014 and December 31,2013 .•1 Consolidated Statements of Operations for the years ended December 31,2014,2013•. and 2012 ' Consolidated Statements of Comprehensive Income for the years ended Dece9 ber =, 2014,2013 and 20124. 3 Consolidated Statements of Changes in Members'(Deficit)Equity for the years ended December 31,2014,2013 and 2012 4. 4 ; Consolidated Statements of Cash Flows for the years ended Decembeke014,2013 and 2012 5 4 411447'' .)444%v. )ri.4:6"\ \*'"'', 1 Allied Security Holdings LLC Consolidated Balance Sheets (Dollars in thousands) December 31, December 31, 2014 2013 Assets ;.:..) Current assets: • ,.., Cash and cash equivalents $ 51,096 $ /77,378 Restricted cash 39,539 11,997 Accounts receivable,net of allowance for doubtful accounts of$2,784 and $2,254 as of December 31,2014 and 2013,respectively 289,462 272,231 Other 12,667 r 12,869_ Total current assets T.' 374,475 Property and equipment,net 10,195 8,589 Goodwill 331,634 331,634 Intangible assets,net 202,836 221,872 Deferred financing fees,net '1 18,224 7,091 Other assets 10,774 8,958 Total assets ; $ 966,427 $ 952,619 Liabilities and members'(deficit)equity ; a Current liabilities: Current maturities of long-term debt $ 5,900 $ 4,425 Accounts payable and accrued expenses 61,855 43,062 Accrued claims reserves 53,696 Accrued payroll and related payroll taxes t ' 78,168 79,678 Advance payments ,: 12,633 13,369 Total current liabilities ,, " 217,032 194,230 Term loans a 866,655 665,533 Other long-term liabilities ' . 21,344 21,195 Members' (deficit)equity: Members' interest 2,032 - (Accumulated deficit)yataine yearnings (137,654) 75,625 Accumulated other corirehensive loss (2,982) (3,964) Total members;,( tit)equity (138,604) 71,661 Total liabilities d members' (deficit)equity $ 966,427 $ 952,619 .1 i . „ .r'. " 1 Allied Security Holdings LLC Consolidated Statements of Operations (Dollars in thousands) Year ended December 31, 2014 2013 2012 Revenues $ 2,149,150 $ 2,042,437 $ 1,924,578 Cost of revenues 1,891,002 1,776,121 1,661,44gPj 258,148 266,316 20,133 ` Branch and corporate overhead expenses 149,282 137,941 13956 Depreciation and amortization 24,109 35,740 ,45,768 Gain on sale of HR Plus — (9,490) '`''', — Operating income 84,757 102,125 .f' 87,809 Interest expense,net 59,698 50,322-- 43,990 Income before taxes 25,059 51,803 ,'' 43,819 Income tax expense(benefit) 395 68 _ (8) Net income $ 24,664 $ 511;735 $ 43,827 II IN T CR INfr)r 107 I.iliv ,Ar4 ti I N&,:Ny - • i '' T 1....alkSe , ,.f 2 • Allied Security Holdings LLC Consolidated Statements of Comprehensive Income (Dollars in thousands) Year ended December 31, 2014 2013 2012 Net income $ 24,664 $ 51,735 $ 43,82 Other comprehensive income(loss): S Defined benefit pension plan (352) 348 '�:(35)" Unrealized(loss)gain on marketable securities (383) 584 18 Unrealized gain(loss)on fair value of swaps 1,717 2,424 te,—, ' (549) Other comprehensive income(loss) 982 3,356 F (396) Comprehensive income $ 25,646 $ 55,0;91 $ 43,431 J • ( , � r 1 3 Allied Security Holdings LLC Consolidated Statement of Changes in Members' (Deficit)Equity For the years ended December 31,2014,2013 and 2012 (Dollars in thousands) Retained Accumulated Earnings Other Members' (Accumulated Comprehensive Interest Deficit) Loss 01+ Balance at January 1,2012 $ 163,928 $ 26,647 $ (6,924) ',-" Net Income — 43,827 , ./ Defined benefit pension plan — — (35) Unrealized gain on marketable securities — — 18§ Unrealized loss on fair value of swaps — — / (549) Distributions (165,586) (30,837) , ` — Equity unit expense 1,658 — — Balance at December 31,2012 $ — $ 39,637 f .-..'$ (7,320) Net Income — 51,735 — Defined benefit pension plan — 348 Unrealized gain on marketable securities — -\; 584 Unrealized gain on fair value of swaps — — 2,424 Distributions (409) '(15,747) — Equity unit expense 409 . - — Balance at December 31,2013 $ — $ ;75' $ (3,964) Net Income — ,24,664 — Defined benefit pension plan — I _ — (352) Unrealized loss on marketable securities — . — (383) Unrealized gain on fair value of swaps ';�.:. — 1,717 Distributions ,5 9 — �'� •(237,943) Equity unit expense 5, 1,/ — — Balance at December 31,2014 $IP -,, 2.032 $ (137,654) $ (2,982) r''-\\:\/ r' , \ -. r i /, y 1 4 Allied Security Holdings LLC Consolidated Statements of Cash Flows (Dollars in thousands) Year ended December 31, 2014 2013 2012 Cash flows from operating activities Net income $ 24,664 $ 51,735 $ 13,827 Adjustments to reconcile net income to net cash provided by •.- operating activities: • Provision for doubtful accounts 784 931 ,. '994 Depreciation and amortization 24,109 35,740 '.35,768 Non-cash interest expense 4,035 2,87.' 2,334 Equity unit compensation expense 5,631 4(i$^-' r� 1,658 1.Gain on sale of HR Plus - (9,496) - Loss(gain)on sale of assets 2 / ,8) 34 Changes in assets and liabilities: Accounts receivable (18,015) : '(1,3;816) (31,606) Accounts payable,accrued expenses and other accrued liabilities 18,679 10,585 367 Advance payments (736) �. 1,370 (1,126) Other assets and liabilities,net 6,085 881 9,914 Net cash provided by operating activities 65,23$, 81,210 62,164 Cash flows from investing activities :`. ; Purchases of property and equipment '�aJy (4,944) (4,453) (7,545) Purchases of marketable securities 1 r'� ' (2,425) (2,218) (1,104) Proceeds from sale of HR Plus ,..4,-.-.•:.).....�.,,�� - 16,000 - Consideration paid for acquisition of businesses ( --- (47) - (11,100) Proceeds from sale of assets '..,, 10 219 53 Net cash(used in)provided by investing activities (7,406) 9,548 (19,696) Cash flows from financing activities ,;h', ~ Repayment of first lien term loans „,a r (511,625) (5,200) (4,450) a Repayment of second lien term loan , r -- (165,000) - - Proceeds from first lien term loans } ' ...;_' 585,800 - 99,000 Proceeds from second lien term loan ''N,. 262,262 - - Proceeds from revolver ',� '' - - 15,000 Repayment o f revolver x� ,,.,,..3, - - (15,000)• -\:.Financing fees paid ' � i (14,009) - (5,068) Distributions (241,542) (16,156) (196,423) Net cash used in fencing activities (84,114) (21,356) (106,941) .u ' _7. Net(decrease)increase zcaash and cash equivalents (26,282) 69,402 (64,473) Cash and cash equivalents at beginning of period 77,378 7,976 72,449 Cash and cash eg4alents at end of period $ 51,096 $ 77,378 $ 7,976 '., J A i 5 State of or • a Department I certify from the records of this office that ALLIEDEARTON SECURITY SERVICES LLC is a Delaware limited liability company authorized to transact business in the State of Florida, qualified on May 9, 2006. The document number of this limited liability company is M06000002591. I further certify that said limited liability company has paid all fees due this office through December 31, 2014, that its most recent annual report was filed on April 15, 2014„ and that its status is active. I further certify that said limited liability company has not filed a Certificate of Withdrawal. Given under my hand and the Great Seal of the State of Florida at Tallahassee, the Capital this the Sixteenth day of March, 2015 4 :_._Ste-. a i....---g• :4,-t.., --.....-..-,,,--•-••••_ . - 16A% f)4:1 FJA : 1-i,'-'' i..—'''' - 41aq' ,�. 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NOTW.THSTANDING ANY REQUIREMENT.TERIJ DR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT'Mf1H:RESPECT TO WHICH THIS CERTIFICATE MAY 3D ISSUED OR MAY PE4 TAJN THE INSURANCE AFFORDED 9Y THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLISICNS AND CONDITIONS OF SUCH FOLIC:Er,_IMITS SHOWN MAY HAVE BEEN REDUCED 3?PAID CLAIMS. rsR` TYPE OF IYSURANCe AbarlLaA •PUUO1 POLICY ELF y 't1Gi:M1 PCUCY NUMBER -IRM.GDTNYVI I IUMIOOPYYYY) UMrT3 A GENERAL U AIXLIIY 72.`.=22'9 11/352011 11410'2 o A EACH OCCIJP.ENCE 2.000.700 hT es 2,DO.J00 X'I-CLUJERCWL SENEP.L.LARLTY ES: .=.a1 S CLAMS VAE r'S OCCUR i H3 EXP'ury ra an Y ' I ?EFT.sow..&AIV'.N,A„R' 3 3.OL0+''1QG X- `+SRC0.100 GE!ERAI.AGDRE(3A;= 3 `400`0 GEM_AGGREGATE L,MIT APPLES?M: ..RCcUCiS-COMISO?AGG S 2.1:00.W3 T;PCL.Cl'r---cpp n LCC i S o AUTOMOOeE.LIAOnJTY I1CA3490Yau3(AGS) 1191(2011 11,01,.012 CC.•MR J•GLEL•sIT A 24130,330 9 R ANY ALTO 11CA34S82T13(MA) 114142011 11411 12 NOCLY:'L:.3Y LP.Leann! s ALL c•ANED —SCNF:UL D ALTOS •AUTOS 8004'!IN,A,IRY:NY aatlmrai S . 4RED M/TOS •AN OOUIIED -321E'N^�AJJAGE S S .• .a •.A unseeL•ALIAC A,CGCU3 vi3L-6 a18 1141011 11$012."11 5,CG0,3C3 • E-Cf!!'.CCIIRR^ICE S -.�EXCESS LUIS I CLNMSAWDLE AGGREGATE S 5. .0Cu ' =E: RET_.RitQN3 ._�---- S ----- WCRNERS•:OePe1SATION A -'s i'..:_. :TH- AYO EIIPLOYH44 UASILRY __�°-Y�•._,.:-_-=p 3 by��OPr+e'^a,PAR tiERz fXITNe YIN I11•VCkWa°03(ADS) 11.410411 11m1 r..12 =+t',W�_0CLU-ED'S NrA EL EAGt AC:TErIT S 1^ ' • EL. -EA F2APLCLYEE S 1• [YaneadrY ae:.lei DISEASE. - -. ----, .0. 3 E ae a.,rler 11W04952903 343.08) 114112011 1191 .2 1.000:.,30 C tl?P':t,'}'r,.ACaAT IONS^_eta t ?L 0!SEA E-.DL.CY war, S U AT 2:10.000 A RROF SSIONALUASIUTY 023-2018 1141011 11,912312 COMBINED WITH GI,LVII DESCRIPTION OF OPERATIONS/LOCATIONS!VEHICLES IARaehACORO101,AdeERsa Reset,Una.*I®rn:paw is IagdeeP1 CERTIFICATE HOLDER CANCELLATION i 'VI"plA Fkl44ngs L LC SHOULD ANY OF THE AEICVE DESCRIBED POLICIES BE CANCELLED BEFORE 55/1':NANtrlye ' THE EXPIRATION DATE THEREOF. NOTICE WILL. BE DELIVERED IN 151 NasrY tit Street,3115 iiM 1 ACCOROANCE INTTH THE POLICY PROVISIONS. U•1'r'onXIer.PA'S!2 I AUTHORIZED REIRMSENTATIVE of Jarsh USA Me. danasrl'Aukreee ,5L0.uoo� .d...tt..wa u.I 1;11988.2010 ACORD CORPORATION.All rights reserved. ACORD 25(2010/05) The ACORD name and logo are registered marks of ACORD Form W.M9 Request for Taxpayer Give Form to the (Rev.December2014) Identification Number and Certification requester.Do not Department of the Treasury send to the IRS. Internal Revenue Service 1 Name(as shown on your income tax return).Name is required on this line;do not leave this line blank. Allied Security Holdings LLC ni 2 Business name/disregarded entity name,if different from above AlliedBarton Security Services LLC °- 3 Check appropriate box for federal tax classification;check only one of the following seven boxes: 4 Exemptions(codes apply only to rn ❑IndividuaVsole proprietor or certain entities,not individuals;see p p i ❑ C Corporation ❑S Corporation ❑ Partnership ❑Trust/estate instructions on page 3): aa c single-member LLC Exempt payee code(if any) 1g Limited liability company.Enter the tax classification(C=C corporation,S=S corporation,P=partnership)► P - p 2 Note.For a single-member LLC that is disregarded,do not check LLC;check the appropriate box in the line above for Exemption from FATCA reporting the tax classification of the single-member owner. code(if any) . - see instructions)p, c ❑Other( ► (Aopres to accounts maintained outside the U.S.) E 5 Address(number,street,and apt.or suite no.) Requester's name and address(optional) V a 161 Washington Street,Suite 600 cn 6 City,state,and ZIP code 03 Conshohocken,PA 19428 7 List account number(s)here(optional) Part F: Taxpayer Identification Number(TIN) Enter your TIN in the appropriate box.The TIN provided must match the name given on line 1 to avoid I Social security number backup withholding.For individuals,this is generally your social security number(SSN).However,for a resident alien,sole proprietor,or disregarded entity,see the Part I instructions on page 3.For other - - entities,it is your employer identification number(EIN).If you do not have a number,see How to get a TIN on page 3. or Note.If the account is in more than one name,see the instructions for line 1 and the chart on page 4 for I Employer identification number guidelines on whose number to enter. 2 0 - 1 3 7 9 0 0 3 Part IP Certification Under penalties of perjury,I certify that: 1. The number shown on this form is my correct taxpayer identification number(or I am waiting for a number to be issued to me);and 2. I am not subject to backup withholding because:(a)I am exempt from backup withholding,or(b)I have not been notified by the Internal Revenue Service(IRS)that I am subject to backup withholding as a result of a failure to report all interest or dividends,or(c)the IRS has notified me that I am no longer subject to backup withholding;and • 3. i am a U.S.citizen or other U.S.person(defined below);and 4.The FATCA code(s)entered on this form(if any)indicating that I am exempt from FATCA reporting is correct. Certification instructions.You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return.For real estate transactions,item 2 does not apply.For mortgage interest paid,acquisition or abandonment of secured property,cancellation of debt,contributions to an individual retirement arrangement(IRA),and generally,payments other than interest and dividends,you are not required to sign the certification,but you must provide your correct TiN.See the instructions on page 3. Sign Signature of • %/� � g Here U.S.person lb. p • � 1 Date► (/ 7/ / c General Instructions •Form 1098(home mortgage interest),1098-E(student loan interest),1098-T (tuition) Section references are to the Internal Revenue Code unless otherwise noted. •Form 1099-C(canceled debt) Future developments.Information about developments affecting Form W-9(such •Form 1099-A(acquisition or abandonment of secured property) as legislation enacted after we release it)is at www.irs.gov/fw9. Use Form W-9 only if you are a U.S.person(including a resident alien),to Purpose of Form provide your correct TIN. An individual or entity(Form W-9 requester)who is required to file an information If you do not return Form W-9 to the requester with a TIN,you might be subject return with the IRS must obtain your correct taxpayer identification number(TIN) to backup withholding.See What is backup withholding?on page 2. which may be your social security number(SSN),individual taxpayer identification By signing the filled-out form,you: number(ITIN),adoption taxpayer identification number(ATIN),or employer 1.Certify that the TIN you are giving is correct(or you are waiting for a number identification number(EIN),to report on an information return the amount paid to to be issued), - you,or other amount reportable on an information return.Examples of information returns include,but are not limited to,the following: 2.Certify that you are not subject to backup withholding,or •Form 1099-INT(interest earned or paid) 3.Claim exemption from backup withholding if you are a U.S.exempt payee.If •Form 1099-DIV(dividends,including those from stocks or mutual funds) applicable,you are also certifying that as a U.S.person,your allocable share of any partnership income from a U.S.trade or business is not subject to the •Form 1099-MISC(various types of income,prizes,awards,or gross proceeds) withholding tax on foreign partners'share of effectively connected income,and •Form 1099-B(stock or mutual fund sales and certain other transactions by 4.Certify that FATCA code(s)entered on this form(if any)indicating that you are brokers) exempt from the FATCA reporting,is correct.See What is FATCA reporting?on •Form 1099-S(proceeds from real estate transactions) page 2 for further information. •Form 1099-K(merchant card and third party network transactions) Cat.No.10231X Form W-9(Rev.12-2014) -;f' $:' DEPARTMENT OF VETERANS AFFAIRS Center for Verification and Evaluation � �' Washington, DC 20420 l'',/,' r. ,=,,2:1 ,,,,.,T_,.,t = July 9, 2015 Fr.R_.pr. R.[�r To: 00`E Mr. Paul Spence Westmoreland Protection Agency, Inc DUNS: 135516529 2500 N. University Drive, Suite 4 Sunrise, FL 33322-3003 Dear Mr. Spence: On behalf of the U.S. Department of Veterans Affairs (VA), Center for Verification and Evaluation (CVE), I am writing to inform you that Westmoreland Protection Agency, ( ) 9 Y 9 Y, Inc has been verified as a service-disabled Veteran-owned small business (SDVOSB) and added to the Veteran business database at www.vip.vetbiz.gov. Westmoreland Protection Agency, Inc will be eligible to participate in Veterans First Contracting Program opportunities with VA. This verification is valid for two years from the date of this letter. To promote Westmoreland Protection Agency, Inc's verified status, you may use the following link to download the logo for use on marketing materials and business cards: http://www.vetbiz.govicve_completed_s.jpg. To ensure that Westmoreland Protection Agency, Inc is correctly listed in the Vendor Information Pages, check Westmoreland Protection Agency, Inc's profile for the verified logo. Please notify us if the logo is not present within 72 hours of receipt of this letter. While CVE has confirmed that Westmoreland Protection Agency, Inc is in compliance with the regulation, Westmoreland Protection Agency, Inc must inform CVE of any changes or other circumstances that would adversely affect its eligibility. Eligibility changes not reported to CVE within 60 days could result in a referral to the Office of Inspector General (01G), a referral to the Debarment and Suspension Committee, and the initiation of cancellation proceedings—all of which could result in Westmoreland Protection Agency, Inc being removed from the VIP Verification Program. Please be advised that this letter and other information pertaining to Westmoreland Protection Agency, Inc's verification application may be subject to Freedom of Information Act (FOIA) requests. In addition, all companies approved for the program may be required to participate in one or more post-verification audits. Please retain a copy of this letter to confirm Westmoreland Protection Agency, Inc's continued program eligibility. At any time if Westmoreland Protection Agency, Inc discovers one or more NAICS Code(s) that are other than small on its CVE VIP profile, CVE will require all other than small NAICS Codes to be removed within five (5) business days. If these NAICS Codes are 'World Class Professionals Enabling Veteran Business Opportunities by Protecting the Veteran Advantage - One Vet at a Time" Page 2. Mr. Paul Spence not removed within the allotted five (5) business days, CVE may request the U.S. Small Business Administration (SBA) to conduct a formal size determination. In addition, CVE may initiate a referral to OIG, Debarment and Suspension Committee and or pursue cancellation proceedings. All of the aforementioned referrals and procedures could result in Westmoreland Protection Agency, Inc being removed from the VIP Verification Program. Thank you for your service to our country and for continuing to serve America through small business ownership. Sincerely, ( i.e t Elizabeth E. Torres Acting Director ir.... ,, ..„. t. .. . . ,,... , , ,,„,.. • Ca -.I,. ..,:... :, . ru .... cz 0 0 •• .., T..-; ts (1-1111 0 Sits\aittt Ct 0 C P 0 3 rC a I•"4 '1 ti..4 rt . ..r) --, * \•:'; 11114410.6.-2 • r--4 . C o •,, 0(I) C.) ,--. .1.' cr, "C—' ,q• Coi) Cn at 7.; S r, 71,1414 CD Z cl• . .., L.-1 •,. • — .__. immimi Ci+.•1 < •cii en7,.., ....., '711 Zn ‘..6 Pliiiiiii • rnMli '''IMID C 0 .›,...1 ‘.4.4.-.■ 0 al ;••1 C.) 0 ........ N '' . :;•1 171 re, IN frl ...1 CD if %.1•I' ;) ,:l ■ '...: ..0 -:- .1, -4-1 -1.- \'■. --- - .7.: ----i- .- \. °-/ ■1.... ;•4 5° C = 0 . C.) CZ .4...4 1 -,.: '-• CL . '1:5 ■-cz 0 •iri ■•••,, ;•.1 Z 74.:: .... • -r7 CO) CD r-• 0 r-cl rc:,..-41 in • .f,!..-. ./.... ...E: :=.: tii .11 ) ti . 4., ....,• E CO '4..4 t.... •p.4 r...4 ,..../ CD N ...... __, :•-_, -:-.. ._ ›: --- : --, ,-3- 7:4 mi. C*3 a ..„ c'.,. ,\S■;;: . r•-i 0 1-4 C\1 T""' ,A .1.; Ci) E .4 -,, •,, IIN cf) a) CZ L--- CC . ...- 7, 5 '-' \sloes." .1........, ›.. PP CV "g -4wa ‘. a) = a a Pimmi a = ;11.4 c.n ,..- C 0 t..; , , r . f.k-c ,,,,,. 7. ....... ... . • , ..... . , , • f . 4 • r•-I „•!.... -4- • - -• .414 .:..., • ...: .., — • ' - -, ;-;.f: •- , • -,, = %,,,-;-., ''• 1"- .,''', :.-:44 - --- -1: :-.. 10-viuepartmentof • N Veterans Affairs PO BOX 1437 January 21, 2013 ST PE IESBURG FL 33731 Veteran's Name: Spence, Paul, Andrew PAUL A SPEi`iCE FT LAUDtKUALE.FL 33351 This letter is a summary of benefits you currently receive from the Department of Veterans Affairs (VA). We are providing this letter to disabled Veterans to use in applying for benefits such as housing entitlements, free or reduced state park annual memberships, state or local property or vehicle tax reLPf,ci��±! serve: e prf_rem::e.s.r_anf other program orenfitlemt'nt In w ucll vernfkation of VA,beneli U.S.SMALL BUSINESS ADMINISTRATION WASHINGTON,D.C.20416 k 1 Nigi .Z0 December 6,2006 Paul Spence,President Westmoreland Protection Agency.Inc. 10194 NW 47th Street Fort Lauderdale.Florida 33351 Dear Mr.Spence: Congratulations!Your firm has teen certified as a Participant in the U.S.Small Business Administration's(SBA)8(a)Business Development Program.Your nine(9)year program term begins on the date of this letter. Additionally,your firm has teen certified as a Small Disadvantaged Business(SOB)in the Federal Gaverrrreres SOB program.Your term of participation in the SOB program is concurrent with your 8(a)Business Development certification. During participation in the 8(a)Business Development Program,you will receive business development assistance from an assigned Business Oevefoprrent Specialist in the South Florida District Office:coated at 100 South Biscayne Boulevard,7th F:ocr,Lliarriw Florida 33131. The prone number is 305/536-5521.The District office will also be able to provide you with information on the SOB program and its benefits. Your firm will become eligible to receive 8(a)Business De•ieloprrent contracts after you submit a business plan using SBA Form 1010C and receive SBA's approval of the plan.We are sending a copy of this certification letter to the SBA South Fonda District Office.That office will send you the business plan form. SBA requires that the 8(a)participant's President or Chief Executivve C `seer align a Participation Agreement to show that he or she understands the conditions of 8(a)program participation. Please read the Agreement carefully,sign and date one copy and return it to the SBA South Florida District Office at the address shown in the third paragraph above.The second copy is for your records. Even though your firm's approved North American Industry Classification System(NAICS) Code is 561612,your firm may be awarded contracts under ether tslA CS Codes,as long as the firm is qualified to perform the required service or task.In this regard, please note that contracts awarded under 8(a)Business Development Program authority generally result from 7. CODE OF BUSINESS ETHICS. Pursuant to City Resolution No 2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics ("Code") and submit that Code to the Procurement Division with its proposal/response or within five (5) days upon receipt of request. The Code shall, at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics, Proposer may submit a statement indicating that it will adopt, as required in the ordinance, the City of Miami Beach Code of Ethics, available at www.miamibea_chfl.cov/orocurement. AlliedBarton's Code of Ethics and Business Conduct Guidelines document is provided on the following pages (sans page borders), along with the required Employee Acknowledgement Form. • LLIEDBARTcPri ' SECURITY SERVICES Local Response National Support Code of Ethics And Business Conduct Guidelines A guide to business ethics, workplace conduct, and compliance Revised January 2015 AlliedBarton Code of Ethics and Business Conduct Guidelines Overview AlliedBarton is governed by the conviction that business conduct is equally important as business performance. Our behavior in the workplace affects our success and shapes our reputation. It also communicates our stance on ethics, integrity, and honesty to those we service. Consequently, we must strive to maintain the highest ethical standards when carrying out our daily work activities. To help us meet this goal, AlliedBarton has established a set of business conduct guidelines based on the Company's Code of Ethics. These basic principles provide a framework for our business decisions. They are meant to be used as a guide to support the Company's values and fundamental commitment to fostering an ethical work environment. All AlliedBarton personnel are expected to conduct themselves ethically and in compliance with law, and to avoid any behavior that may tend to impair the interests or reputation of the Company. This general requirement applies in all circumstances, even those not specifically enumerated in this Code of Ethics 1. Our conduct in the workplace We treat fellow employees, customers, suppliers, the public we serve, and other stakeholders with fairness, honesty and respect. This includes refraining from discriminatory bias or sexual or other harassment. We treat others in the way we would wish to be treated. 2. Maintaining confidentiality . We honor the privacy of employees' personal information just as we expect our privacy and that of our customers to be protected. In addition, we will protect trade secrets and the confidential information of AlliedBarton and its customers, and we refrain from divulging any information that is confidential or could be harmful to the Company and its clients, or that could provide an advantage to competitors. We avoid disclosure of any information regarding AlliedBarton's business, except as our duties require. We use confidential information only for the purpose for which it is provided to us for the performance of our duties and never for personal gain. 3. Respecting property We treat company and customer property as worthy of respect. We protect and preserve both and refrain from using it for personal gain. 4. Avoiding conflict of interest While employed at AlliedBarton, our loyalty is to the Company. We refrain from any associations or activities that might conflict with the Company's interests or that may be so perceived. We also avoid doing business with competitors and accepting or giving excessive or inappropriate gifts to vendors or customers. We do not take advantage of our association with AlliedBarton for personal gain and avoid actions or relationships that might give even the appearance of a conflict of interest. 5. Obeying the law We must always uphold the law while working at AlliedBarton. This includes, for example, obeying all state and local licensing regulations governing the private security trade and work as a security officer. Drug use, fraud, theft, embezzlement, price-fixing, bid-rigging, allocation of customers, or any other illicit activities are grounds for immediate termination and possible prosecution by public authorities. • Table of Contents_ Our conduct in the workplace Equal employment Freedom from harassment Safe environment Maintaining confidentiality Confidentiality Insider trading Respecting property Use of resources Avoiding conflict of interest Activities and relationships beyond AlliedBarton Entertainment, gifts and gratuities Obeying the law Regulatory obligations Government Services External audits and reviews Illegal activities Antitrust and unfair competition Political contributions Sales, marketing and advertising standards Copyright law Recordkeeping and preservation of records Responsibilities and consequences Employee responsibilities Reporting suspected violations Resolution, communication and non-retaliation Consequences of violations Where to find answers to your questions Additional ethics and compliance resources • Part I. 1 Our conduct in the workplace We treat fellow employees, customers, suppliers, the public we serve, and other stakeholders with fairness, honesty and respect. This includes refraining from discriminatory bias or sexual or other harassment. We treat others in the way we would wish to be treated. Equal employment AlliedBarton is an Equal Opportunity Employer and does not unlawfully discriminate against any employee or applicant on the basis of race, religious creed, color, national origin, age, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, gender identity, genetic characteristics or genetic information, pregnancy, political activities or affiliations, or any other legally protected status as specified by federal, state, and city laws and regulations. Freedom from harassment AlliedBarton does not condone any form of harassment. This includes harassment based on race, religious creed, color, national origin, age, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, gender identity, genetic characteristics or genetic information, pregnancy, political activities or affiliations, or any other legally protected status as specified by federal, state, and city laws and regulations. Employees must report violations to the VP of Human Resources or the Office of the General Counsel. You may also call your Region Human Resources Director or the EEO Compliance Office at (866) 464-2317, to speak with an Employee Relations Specialist. To avoid harassment, we must refrain from any offensive or inappropriate behavior. Examples of inappropriate behavior may include degrading jokes or images, intimidation, slurs, and verbal or physical sexual harassment. Reports of harassment will be investigated promptly, and employees engaging in this behavior may be disciplined up to and including termination. Retaliating against an employee for,reporting harassment will not be tolerated by the Company, and is itself a violation of this Code of Ethics. A safe environment We are all responsible for creating a safe working environment at AlliedBarton. Use safety devices provided and report any potential or actual hazards to your supervisor. In addition, any injuries or work-related illnesses must be reported to your supervisor within 24 hours of occurrence. Violence has no place in the workplace and will not be tolerated. This includes intimidation, horseplay, violent acts, and threats of violence. 2 Maintaining confidentiality We honor the privacy of employees'personal information just as we expect our privacy and that of our • customers to be protected. In addition, we will protect trade secrets and the confidential information of AlliedBarton and its customers, and we refrain from divulging any information that is confidential or could be harmful to the Company and its clients, or that could provide an advantage to competitors. We use confidential information only for the purpose for which it is provided to us for the performance of our duties, and never for personal gain. Confidentiality AlliedBarton is committed to preserving the privacy for its employees and customers. The following information is considered confidential. Be sure to follow all applicable laws and Company policies when using or sharing such information: • Employee information, including personnel files, compensation, evaluations, disciplinary matters and psychological assessments, and any type of personally identifiable information; • Business information, including but not limited to financial, marketing and statistical data, pricing, competitive information, including the identity of customers and pricing information, budgets, processes, techniques, contemplated or pending mergers, acquisitions or significant reorganizations, bid proposals to prospective customers and contract negotiations with prospective and current customers, research and development, and business reports and summaries. Such information, whether company-specific or customer-owned, is confidential information and must be protected; • Training materials and programs. Failure to maintain confidentiality could subject AlliedBarton or you to civil and/or criminal action or give both AlliedBarton's and our customers' competitors an unfair advantage. A breach of duty to protect information will subject you to discipline, up to and including termination. Insider trading As an employee of AlliedBarton, you may have access to material nonpublic information concerning the Company or its vendors, suppliers or customers. You may not buy or sell AlliedBarton securities (if and when publically available) while in possession of material, non- public information, or engage in any action to take advantage of this information or pass it on to others. In addition, you should discuss this information only with those employees of AlliedBarton who absolutely have a need to know it. These restrictions also apply to information relating to any other company, including customers and vendors, obtained in the course of your employment with AlliedBarton. Information concerning AlliedBarton is "material" if it is likely to affect the investment or voting decisions of the average shareholder or investor. Examples of material information include, but are not limited to, major new service contracts, significant personnel changes, marketing strategies, proposed mergers and acquisitions, and financial results or other strategic plans. Information concerning AlliedBarton is "non-public" if it has not been made available to the general public through a national news release or other mass media services. In general, non- public information concerning the Company does not become "public" until the close of trading on the second full day following the Company's widespread public release of information. If you have questions about the above, please call the Security Voice Helpline at(800) 418-6423, extension 571 (English)or 393 (Spanish), or call the General Counsel's office. 3 Respecting property We treat company and customer property as worthy of respect. We protect and preserve both and refrain from using it for personal gain. Use of resources AlliedBarton discourages inappropriate use of company and/or customer property. Employees are trusted to act responsibly, reasonably and maturely, and to use good judgment in the use of all Company and customer-provided communications and computing devices, including but not limited to: • The Internet • All forms of printed and electronic media • Copying devices (scanners and copy machines) • Telephones • Cell phones • Portable/wireless PDAs • Desktop and laptop computers; and • Remote access/dial-up hardware and software devices. Employees may not use computers to transmit, store, or download materials that are threatening, maliciously false, or obscene. Facilities, equipment, technology and resources are the property of the Company for business use and to help you do your job. The Company reserves the right, at all times, to review and open all emails, listen to voice mails, and otherwise inspect and review the contents of all computers and other electronic devices. Property of customers, including but not limited to, computers, documents, information, furniture and other property, is to by respected at all times and not to be utilized in any fashion without the express written consent of the customer (either as permitted in the customer agreement or in a separate writing). 4 Avoiding conflict of interest While employed with AlliedBarton, our loyalty is to the Company. We refrain from any associations or activities that might conflict with the Company's interests or that may be so perceived. We also avoid doing business with competitors and accepting or giving excessive or inappropriate gifts to vendors or customers. We do not take advantage of our association with AlliedBarton for personal gain and avoid actions or relationships that might give even the appearance of a conflict of interest. Activities and relationships beyond AlliedBarton It is important to ensure that our outside activities do not in any way conflict with or pose a hazard to AlliedBarton. Simple guidelines to follow when determining whether a conflict of interests exists are: First, avoid personal outside activities or associations that might influence your business decisions or your ability to do your job objectively. Also, avoid doing business with competitors or making personal financial investments in competitors, vendors, or customers. Similarly, your family members should not become involved in business ventures with your colleagues since you could benefit from their gain. If you are not sure whether an outside activity represents a conflict of interest, ask your supervisor or the General Counsel for help. Entertainment, gifts and gratuities Some business entertaining—including meals, social events or training and educational activities— is an accepted business practice at AlliedBarton, but the cost and scope of these activities should be reasonable and appropriate. Before accepting or extending invitations for entertainment, you should first check with your company supervisor. It is your responsibility to make business decisions based on what is best for AlliedBarton. Similarly, you should refrain from giving or accepting excessive gifts or lavish entertainment to or from customers, vendors, or other business associates. The value of gifts received or given should not exceed the aggregate value of$100 per year, unless you have received prior approval from your supervisor. AlliedBarton employees should never accept cash gifts from customers or vendors. Stay alert, use common sense, and don't put yourself, the Company, or your associates at risk. 5 Obeying the law We must always uphold the law while working at AlliedBarton. This includes, for example, obeying all state and local licensing regulations governing the Private Security trade and work as a Security Officer. Drug use, fraud, theft, embezzlement, price-fixing, bid-rigging, allocation of customers, and any other illicit activity are grounds for immediate termination and possible prosecution by public authorities. Regulatory obligations AlliedBarton's business is regulated by federal, state, and local agencies. In the conduct of our business, the Company must: • Ensure it is properly licensed, bonded, and insured to operate as a private security agency, watch, or guard service; • Ensure that its Security Officers are properly licensed, trained, equipped, and uniformed, and that all AlliedBarton employees neither use illicit drugs nor have disqualifying criminal histories; • Conduct its sales and marketing activities ethically and within established laws, regulations and guidelines; • Promote a work environment for employees that is safe, ethical, and founded on principles of equal employment and non-discrimination; and • Ensure the accuracy of AlliedBarton's financial statements and follow other regulations that apply to organizations with public reporting requirements. AlliedBarton is committed to the highest standards of regulatory compliance. As AlliedBarton employees, we all play an important role in operating the Company as responsible corporate citizens. Government Services AlliedBarton serves many different industries and types of clients, including federal, state and local government agencies. As a service provider to government clients, AlliedBarton requires compliance with all applicable laws and regulations applicable to working with governmental agencies and other public authorities. Special rules and laws apply to gifts and entertainment provided to government employees, and it is AlliedBarton's policy to strictly comply with all such restrictions. Employees are not permitted to extend (or receive from) gifts or entertainment to government employees unless pre-approved by AlliedBarton's General Counsel or Chief Compliance Officer. It is important to note, that even when the receipt or giving of a gift is legal, it might violate AlliedBarton's policy. External audits and reviews From time to time, AlliedBarton will have outside parties on site to perform financial and regulatory audits and reviews of our financial statements, operations, and business practices. These outside parties include independent auditors and federal and state government regulators and inspectors. It is AlliedBarton's policy to fully cooperate with these auditors and provide them with all necessary information. During these audits or inspections, you must never conceal, destroy, or alter any documents or give any false or misleading statements to inspectors. Also, you should never provide inaccurate information or obstruct, mislead, or delay communication of information or records about a possible violation of law. If you ever have any questions or concerns about our business practices, consult our General Counsel. Illegal activities AlliedBarton and its employees must not engage, directly or indirectly, in any illegal activities. Such activities include, but are not limited to, fraud, theft, embezzlement, and falsification of records whether paper or electronic, kickback arrangements, use, or distribution. Fraud includes such things as falsifying timecards and expense reports. A kickback arrangement involves accepting or offering bribes or payoffs intended to induce, influence, or reward favorable decisions of any person or entity, including customers, vendors, or government personnel, in a position to benefit AlliedBarton. Additionally, in most states it is illegal to eavesdrop on, or to record, a telephone conversation of a customer or other third party so AlliedBarton employees are prohibited from doing so. Antitrust and unfair competition Antitrust laws are intended to ensure competition between companies is fair. These laws also protect the public against business competitors who"collude"to unfairly set prices. You could be breaking these laws if you do things as simple as discuss with competitors pricing, terms and conditions of contracts, proposals, territories, or dealings with customers, vendors, or other competitors. Our competitors include other contract private security services companies and background screening companies. You should be particularly sensitive to antitrust rules if you participate in trade associations or other meetings where competitors are likely to be present. Any violation of the antitrust, competition, and trade practice laws could subject you and the Company to enormous civil penalties and to criminal prosecution. When in doubt, call the General Counsel's office for advice before acting. Political contributions All employees must comply with applicable campaign finance and ethics laws. U.S. law and Company policy prohibit the use of Company funds, assets, services or facilities on behalf of a political party except under limited circumstances. Further, AlliedBarton is prohibited from compensating or reimbursing any employee, in any form, for any political contribution. The General Counsel must approve, in advance, of any political solicitation made during business hours on or at Company facilities. AlliedBarton's policy does not discourage or prohibit employees from voluntarily making political contributions, participating in the political process on personal time, or in expressing their personal views on legislative or political matters. Any involvement by you in civic affairs or political activities is a personal choice. If you speak out on public issues, you must make it clear that you are speaking only for yourself and not for the company. Sales, marketing and advertising standards We are committed to growing the Company through exceptional customer service and a well- trained, highly-professional sales staff. All AlliedBarton sales representatives are committed to fair, forthright and legal sales and marketing practices. We present only truthful, non-deceptive information. Formal policies are in place regarding speaking with the media and posting information on the Internet, including social media sites.AlliedBarton's participation in social media sites and other online forums is a corporate effort. Employees who utilize these sites for personal purposes should carefully consider how the information they share impacts the Company if they identify themselves as AlliedBarton employees. Only designated company spokespersons are permitted to speak on behalf of the Company. Additionally, use of the Company name or logo is subject to the Corporate Approval process facilitated by the Marketing & Sales Services,department. These policies are available on the Company Portal. For more information on these policies, contact your supervisor. Copyright law We follow state and federal laws pertaining to copyright protection. This includes laws that prohibit duplication of print materials, licensed computer software and other copyright-protected works. Recordkeeping and preservation of records The law requires that the Company keep books, records and accounts that accurately and fairly reflect all transactions. AlliedBarton strictly adheres to regulations, accounting principles and rules, and other criteria designed to ensure full accountability and reliability in its financial statements. It is very important that you as an AlliedBarton employee accurately collect, record, and report Company information, including time and attendance records, test and training results, cost or pricing data, invoice amounts, purchase orders, accounts payable, and accounts receivable data. Employees with responsibility for preparing and maintaining the Company's financial records must comply with AlliedBarton's internal accounting control policies, as well as with all laws and regulations governing record preservation. Part II. Responsibilities and consequences Employee responsibilities The Company relies on you to help ensure that these ethics and compliance initiatives remain a priority. This involves upholding all of the standards outlined in these guidelines, as well as reporting any suspected violations of those standards. If you observe potential violations of the law or the Company Code of Ethics, you should not hesitate to report such issues. Failure to do so could pose a risk to AlliedBarton or, in the case of illegal activities or regulatory violations, a risk to you and co-workers. Further, a willful failure to report a violation of the law or the Company Code of Ethics will subject you to discipline, up to and including dismissal. Reporting suspected violations If you have an ethics or compliance issue to report, talk to your supervisor or your district office regulatory or compliance representative. If these resources are not available, or are unable to assist you, the General Counsel's office is the appropriate point of contact. You may also report issues through the Security Voice Helpline— a service that allows employees to communicate violations or concerns privately. The Helpline is available 24 hours a day, 7 days a week at (800)418-6423, extension 571 (English) or 393 (Spanish). Resolution, communication and non-retaliation Once a problem or suspected violation has been reported, AlliedBarton pledges to quickly investigate and resolve the problem. AlliedBarton will not retaliate against you or permit retaliation by any employee against you for having made a good faith complaint. Retaliation itself is a violation of this Code of Ethics, with severe consequences for any violation, up to and including termination. If you are uncomfortable reporting an ethics or compliance violation by name, you may do so anonymously. We ask that should you choose this option, provide as much detail and facts as known regarding the potential violation to provide the Company with information that is actionable. Consequences of violations AlliedBarton commits to thoroughness and fairness when investigating possible ethics or compliance violations. Employees who are deemed to have committed violations will be subject to appropriate disciplinary action up to and including termination. AlliedBarton reserves the right to refer potential violations to regulatory and law enforcement authorities, if deemed appropriate under the circumstances. Part Ill. Where to find answers to your questions Additional ethics and compliance resources The Business Conduct Guidelines are meant to provide an overview of AlliedBarton's policies on ethics, compliance and conduct-related issues. This publication is a living document and is subject to change as we refine our policies and procedures and as government agencies and regulators modify their rules. Nothing in the Code of Ethics or these Guidelines constitutes a contract of employment. If you need more information, or if you have an ethics or compliance related question or concern, the best thing to do is talk to your supervisor or your district office regulatory or compliance representative. These are the best sources when you need help understanding the laws, regulations and practices that affect your work. Calling the Security Voice Helpline, or General Counsel's office is also an option if you wish to seek information on a specific company policy or standard. In addition, employees are encouraged to explore the following resources: • AlliedBarton's Intranet site: This site contains information on company policies and procedures and other company standards that affect your work activities. • AlliedBarton's General Counsel: Legal and regulatory requirements may often seem complex or confusing. When in doubt, call the General Counsel's Office at (484)351- 1400. Call the Security Voice Helpline (800) 418-6423, x571 (English), x393 (Spanish) JLLLIEDBARTcN scui SERVICES Compliance Program Code of Ethics and Business Conduct Guidelines Employee Acknowledgement I acknowledge that: • I understand AlliedBarton's commitment to compliance with all laws, regulations, and guidelines. • I received a copy of the AlliedBarton Code of Ethics and Business Conduct Guidelines, and I am expected to read, understand, and comply with the Code and all Company policies and procedures. • I have had the opportunity to ask questions about the Company's compliance policies and procedures. • I have been informed that strict compliance with the policies and requirements of the AlliedBarton Code of Ethics and Business Conduct Guidelines is a condition of my continued employment, except as otherwise required by law. • I understand that I have an obligation to report any potential violation of the compliance program, by anyone. • I understand that disciplinary action, up to and including termination, will result if I violate these policies and requirements. The following statements apply to employees in supervisory and managerial positions: I understand that supervisors/managers may be disciplined for: • Failure to adequately instruct subordinates regarding the compliance program. • Failure to detect noncompliance with applicable policies and legal requirements where reasonable due diligence on my part as a supervisor/manager would have led to discovery of any problem or violation. Employee Signature: Date Employee Name (print): Employee ID: This form must be completed within 30 calendar days of hire and annually. AlliedBarton Compliance Program Code of Ethics/ Business Conduct Guidelines New Hires—Enter WinTeam Compliance Code: Code of Ethics. Annual Acknowledgement—Enter WinTeam Compliance Code: Code of Ethics-Annual Acknowledgment(for the appropriate year). ATTACHMENT D INSURANCE REQUIRMENTS APPENDIX F P. MIAMI BEACH Insurance Requirements 2015-01 3-YG SECURITY OFFICER SERVICES PROCUREMENT DIVISION I700 Convention Center Drive Miami Beach, Florida 33139 RFP 201 5 013-YG Page 44 M I AM I BEACH INSURANCE REQUIREMENTS PROFESSIONAL SERVICES The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139, Certificate(s)of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D. Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10%of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals,which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The company must be rated no less than "B+" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30)days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. RFP 2015-013-YG Page 45