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Attachment A Resolution Commission Items and Commission Memorandum ATTACHMENT A RESOLUTION COMMISSION ITEMS AND COMMISSION MEMORANDUM RESOLUTION NO. 2015-29125 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF FIRMS, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2015-135-WG FOR PARKING METER COLLECTION SERVICES, AND AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TOP- RANKED PROPOSER, LAZ FLORIDA PARKING, LLC.; SHOULD THE ADMINISTRATION NOT BE SUCCESSFUL IN NEGOTIATING AN AGREEMENT WITH LAZ FLORIDA PARKING, LLC., AUTHORIZING THE ADMINISTRATION TO ISSUE A NEW RFP; AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. , WHEREAS, Request for Proposals No. 2015-135-WG was issued on April 21, 2015 (the RFP); and WHEREAS, a voluntary pre-proposal meeting was held on April 27, 2015; and WHEREAS, on July 10, 2015, the City received four (4) proposals from EYSA USA, LLC., LAZ Florida Parking, LLC., Republic Parking System, Inc., and SP Plus Corporation; and WHEREAS, on August 5, 2015 an Evaluation Committee selected by the City Manager convened to consider all proposals; and WHEREAS, the Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government Sunshine Law; general information on the scope of services, references, and a copy of the proposal; and WHEREAS, the Committee was instructed to score and rank the proposals pursuant to the evaluation criteria established in the RFP; and WHEREAS, the Committee's ranking was as follows: Laz Florida Parking, LLC., top- ranked; SP Pius Corporation, tied as top-ranked; EYSA USA, LLC., third highest ranked; and Republic Parking System, Inc., fourth highest ranked; and WHEREAS, Republic Parking System, Inc., was deemed non-responsive to the RFP's Minimum Requirements; and WHEREAS, were two proposers ranked at number one (LAZ Florida Parking, LLC and SP Plus Corporation); and WHEREAS, after reviewing all the submissions and the Evaluation Committee's rankings of the proposals, the City Manager noted that, in addition to having received a greater number of first place votes from the Evaluation Committee, the overall cost proposal submitted by LAZ Florida Parking, LLC., represents a greater cost savings to the City; and WHEREAS, based on the Evaluation Committee ranking, and the cost savings, the City Manager recommends the Mayor and the City Commission authorize the Administration to enter into negotiations with Laz Florida Parking, LLC. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager pertaining to the ranking of proposals, pursuant to Request for Proposals No. 2015-135-WG (the RFP), for Parking Meter Collection Services; authorize the Administration to enter into negotiations with LAZ Florida Parking, LLC; should the Administration not be successful in negotiating an agreement with Laz Florida Parking, LLC., authorize the Administration to issue a new RFP; and further authorize the Mayor and City Clerk to execute an agreement upon conclusion of successful negotiations by the Administration. PASSED AND ADOPTED this o2 day of 5'p1 4 '2015. ATTEST: / �� `` B 1'1111 Al . ,,, Y Ra .el E. Grapado, !' c Y" 'P` •∎ ii vine, 1..'ayo f` / IINCORP ORATED% jf • �� = (-F-f 20,,E r genda120.i5\Sepiertiber2lRF,P.2b��S135:WGP.arh![iQ°AAe�Collectinn�Serviies'Reso:do APPROVED AS TO • FORM & LANGUAGE & FOR EXECUTION City Attorney Date COMMISSION ITEM SUMMARY Condensed Title: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA,ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF FIRMS,PURSUANT TO REQUEST FOR PROPOSALS(RFP)NO.2015-135-WG FOR PARKING METER COLLECTION SERVICES Key Intended Outcome Supported: Build and maintain priority infrastructure with full accountability Supporting Data (Surveys, Environmental Scan, etc: N/A Item Summary/Recommendation: The Administration issued RFP 2015-135-WG to seek the proposals from qualified contractors to provide Parking Meter Collection Services.The RFP was approved for issuance by the City Commission on April 15, 2015. The RFP was released on April 21, 2015. A pre-proposal conference to provide information to the proposers submitting a response was held on April 27, 2015. On July 10, 2015, the City received proposals from: EYSA USA, LLC., LAZ Florida Parking, LLC., Republic Parking System, • Inc., and SP Plus Corporation. On August 5,2015,the Evaluation Committee appointed by the City Manager convened to consider the proposals received. The Committee was instructed to score and rank the sole proposal received pursuant to the evaluation criteria established in the RFP. The results of the evaluation committee process,which resulted in a tie between Laz Parking Florida and SP Plus Corporation were presented to the City Manager for his recommendation to the City Commission. The City Manager considered all the submissions and the results of the Evaluation Committee Process, including the apparent tie between Laz Florida Parking and SP Plus Corporation. With Regard to the apparent tie between Laz and SP Plus, the City Manager also considered that, subsequent to the Evaluation Committee process,the proposal received by Republic Parking Systems was deemed to be non-responsive following a further review of responsiveness by the City Attorney and was disqualified for failure to meet the minimum requirements.With Republic disqualified from the process,the Evaluation Committee's scoring results in revised rankings as follows: Laz Florida Parking, as first-ranked proposer; SP Plus, as second-ranked proposer; EYSA USA, as third-ranked proposer. The City Manager also notes that, in addition to receiving the first place rank as a result of the Evaluation Committee's review of proposals(following the non-responsive determination of the proposal submitted by Republic), Laz Florida Parking did receive more first place ranks from the Evaluation Committee than did SP Plus, as well as having submitting a lower cost proposal. Therefore, the City Manager recommends that the Mayor and City Commission authorize the Administration to enter into negotiations with Laz Florida Parking,LLC;further authorizing the Mayor and City Clerk to execute an agreement upon successful negotiations by the Administration. RECOMMENDATION ADOPT THE RESOLUTION. Advisory Board Recommendation: I I Financial Information: _ Source of Amount Account Funds: 1 2 Financial Impact Summary:The annual cost associated with the parking meter collection services is subject to the funds availability approved through the City's budgeting process. City Clerk's Office Legislative Tracking: Alex Denis, Extension 6641 Sign-Offs: ■ e•admen j' ector .j.istant CI auk.,,,.er Cit 1 •y•er AGENDA\2015\Septe:R'r 21Procurement\RFP I 1 r 35-WG Parkin Collection Services-SUMMA:' ; T:I .oc i AGENDA ITEM 8 ` N MIAMIBEACH DATE IV'i� m MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov COMMISS ON MEMORANDUM TO: Mayor Philip Levine and Members of tie City Corn l ission . FROM: Jimmy L. Morales, City Manager —.0.1— DATE: September 2, 2015 SUBJECT: A RESOLUTION OF THE MAYOR ND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPT! G THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF FIRMS, PURSUANT TO REQUEST FOR PROPOSAL (RFP) NO. 2015-135-WG FOR PARKING METER COLLECTION SERVICES. ADMINISTRATION RECOMMENDATION Adopt the resolution. KEY INTENDED OUTCOME SUPPORTED Build and maintain priority infrastructure with full accountability. FUNDING The annual cost associated with the parking meter collection services is subject to the funds availability approved through the City's budgeting process. BACKGROUND The Administration issued RFP 2015-135-WG to seek proposals from qualified firms interested in partnering with the City for parking meter collection services of single space parking meters and/or multi-space pay stations owned and located within the City of Miami Beach. RFP PROCESS The RFP was released on April 21, 2015. A pre-proposal conference to provide information to the proposers submitting a response was held on April 27, 2015. On July 10, 2015, the City received proposals from the following firms: Eysa USA LLC. Laz Florida Parking LLC. Republic Parking System Inc. ! SP Plus Corporation. On July 6, 2015, the City Manager appointed, via letter to Commission (LTC) No. 273-2015, an Evaluation Committee(the Committee), consisting of the following individuals: • Monica Beltran, Assistant Director, Parking Department, City of Miami Beach • Georgie Echert, Assistant Director, Finance Department, City of Miami Beach • Laura Franco-Rubines, Assistant Internal Auditor, Internal Audit Department, City of Miami Beach • Nawaz Gilani, Neighborhood Leadership Academy, Resident • Madeleine Romanello, Transportation, Parking & Bicycle-Pedestrian Facilities Committee, Resident Commission Memorandum—RFP 2015-135-WG Parking Meter Collection Services September 2, 2015 Page 2 The following Alternates were also appointed: • Leif Bertrand, Neighborhood Leadership Academy, Resident • William Hahne, Transportation, Parking & Bicycle-Pedestrian Facilities Committee, Resident • Jim Sutter, Internal Auditor, Internal Audit Department, City of Miami Beach On July 30, 2015, the City Manager via Letter to Commission (LTC) No. 306-2015, revised the Evaluation Committee(the"Committee"), as follows: • Monica Beltran, Assistant Director, Parking Department, City of Miami Beach, was unable to participate as an evaluation committee member and was therefore removed. • Rocio Alba, Administrative Service Manager, Parking Department, City of Miami Beach, was added. The Committee convened on August 5, 2015, to consider the proposals received. The Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government in the Sunshine Law. The Committee was also provided general information on the scope of services, references, and a copy of each proposal. The Committee was instructed to score and rank the proposal pursuant to the evaluation criteria established in the RFP. - ,Evaluation Criteria Total Points • . Proposer Experience and Qualifications, including Financial Capability 30 Scope of Services Proposed 20 Approach and Methodology 20 Public Benefit 20 The RFP also stipulated that additional points would be applied, if applicable pursuant to the City's Veteran's Preference Ordinance. However, none of the proposers were eligible for the veteran's reference. After proposer's presentations and interviews, the Committee discussed the proposers' qualification, experience, and competence, and further scored the proposers accordingly. The final rankings are as follows: RFP 9 2915455-WO Parking:.` Laura LOW Metor Collection Services a Georgia Franc Nawaz Madeleine AGGREGATE .- Rocks Ma Ranking Echen Ranking Rubinea Ranking Gllani Ranking Romanelo Ranking TOTALS Rank EYSA USA LLC 84 4 79 4 92 3 93 1 92 2 - 14 3 LAZ Flodda Parting.LLC 88 2 98 1 98 1 88 4 98 1 9 1 Republic Parking System.inc. 77 3 e5 3 75 4 89 3 90 4 17 4 SP Plus Corporation 90 1 93 2 96 1 90 2 91 3 9 1 COST Maximum Allowable Proposer _ Total Cost Points Total Points Awarded' EYSA USA.LLC 3 227.290.00 10 9 LAZ Florida Parking.LLC 5 259 606.00 10 8 Republic Parking System.Inc. 4 215.500.00 10 10 SP Plus Corporation S 268.036.00 10 8 In determining responsiveness and responsibility of the firm, the Department of Procurement Management verified compliance with the minimum requirements established in the RFP, financial capacity as contained in the Dun & Bradstreet Supplier Qualifier Report, and past performance through client references submitted by each proposer. Commission Memorandum—RFP 2015-135-WG Parking Meter Collection Services September 2, 2015 Page 3 MANAGER'S DUE DILIGENCE The City Manager considered all the submissions and the results of the Evaluation Committee Process, including the apparent tie between Laz Florida Parking and SP Plus Corporation. With Regard to the apparent tie between Laz and SP Plus, the City Manager also considered that, subsequent to the Evaluation Committee process, the proposal received by Republic Parking Systems was deemed to be non-responsive following a further review of responsiveness by the City Attorney and was disqualified for failure to meet the minimum requirements. With Republic disqualified from the process, the Evaluation Committee's scoring results in revised rankings as follows, thereby eliminating the previous tie between Laz and SP Plus: RFP 6 2015=135. LOW , WG Parking.,` Laura AGGREG Meter Collection Georgie Franco. Nawaz Madeleine ATE Services - Rocio Alba Ranking Echert Ranking Rubines Ranking Gilani Ranking Romanello Ranking ' TOTALS Rank • !EYSA USA.LLC 64 3 79 3 92 3 93 1 92 2 • 12 3 RAZ Florida :Parking.LLC 88 2 98 1 96 _ 1 88 3 96 1 8 1 ASP Plus ;Corporation 90 1 93 2 96 1 90 2 91 3 - _ 9 2 The City Manager also notes that, in addition to receiving the first place rank as a result of the Evaluation Committee's review of proposals (following the non-responsive determination of the proposal submitted by Republic), Laz Florida Parking did receive more first place ranks from the Evaluation Committee than did SP Plus, as well as having submitting a lower cost proposal. The RFP outlined a unit cost for collection of single space parking meters (SSPM) and multi- space pay stations (MSPS). The City dictates the frequency and quantities of SSPM and MSPS to be collected. Specifications for each type of meter collection were included in the RFP, including transporting of funds, revenue responsibilities, and performance standards. Single Meter Multi-Space Total Cost Based Collections Meter Collections on Current (2400 annual (17,000 annual Annual estimate) estimate)' Estimates' Laz Parking Florida $1.99 $14.99 $262,006 SP Plus $1.89 $15.50 $270,436 'While the total cost difference now between the two proposers appears nominal, the City anticipates that the number of Multi-Space Meters, and their respective collections, will continue to grow, as will the number of Single Meters, and their respective collections, continue to decline. This trend will exacerbate the difference in cost between the two bidders. Therefore, the City Manager recommends that the Mayor and City Commission authorize the Administration to enter into negotiations with Laz Florida Parking, LLC. In making 'this recommendation, the City Manager has also considered Section 2-369, of the Code of the City of Miami Beach, which states that, in the award of contracts, the following shall be considered: (1) The ability, capacity and skill of the bidder to perform the contract. (2) Whether the bidder can perform the contract within the time specified, without delay or interference. (3) The character, integrity, reputation, judgment, experience and efficiency of the bidder. (4) The quality of performance of previous contracts. (5) The previous and existing compliance by the bidder with laws and ordinances relating to the contract. Commission Memorandum=RFP 2015-135-WG Pa rking Meter Collection Services September 2, 2015. Page 4 Laz Florida Parking, LLC, manages 14 locations across Miami Dade County and is a wholly owned subsidiary of Laz Karp Associates, LLC, which operates in 26 states and hundreds of cities across the.United States. Laz Florida Parking has the capacity to perform the referenced contract. • CONCLUSION The Administration recommends that the Mayor and City Commission of the City of Miami Beach, Florida, approve the resolution accepting the recommendation of the City Manager, pursuant to Request for Proposal (RFP) No. 2015-135-WG, for Parking Meter Collection Services, authorizing the Administration to enter into negotiations with Laz Florida Parking, LLC; and further authorizing the Mayor and City Clerk to execute an agreement with the successful firm upon completion of successful negotiations by the Administration. JLM/KB/MT/SCT/AD T:IAGENDA120151September\PROCUREMENT\RFP 2015-135-WG Parking Meter Collection Services-Memo.doc • • • • • • • • ATTACHMENT B • • :t- RECZUEST FOR.PORPOSAL (RFP) • • •"AND•ADDENDUMS • _ • • . -`f • . . • • • _ :r S l5 - . 41101111114 _■,aC i w k NVAMIB,EACH City of Miami Beach, 170' 700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel:305-673-7490. Fox:786-394-4075. ADDENDUM NO. 5 REQUEST FOR PROPOSALS (RFP)2015-135-WG FOR PARKING METER COLLECTION SERVICES July 1, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. ANSWERS TO QUESTIONS RECEIVED Q1) Can you provide copies of all invoices from Parkmobile to the City of Miami Beach, and a copy of the contract between Parkmobile and the City of Miami Beach. Al) Yes, please see the information below and refer to PublicPurchase.com for . Exhibit 1, invoice copies and Exhibit 2, agreement with Parkmobile. City of Miami Beach Parking Revenue for On-Street and Off-Street Metered Parking Spaces Credit Card Revenue from Revenue from Month Total Cash Revenue from Total Revenue Parkmobile Parkmobile Non- Revenue Meters from Parkmobile Residents Residents • - Apr-14 $883,573.43 $933,023.14 N/A N/A N/A May-14 $824,037.99 $894,193.64 $80,083.20 $1,492.12 $78,591.08 Jun-14 $703,373.74 $720,684.25 $175,053.21 $7,334.94 $167,718.27 Jul-14 $774,467.68 $826,985.88 $242,172.92 $10,879.33 $231,293.59 • Aug-14 $524,509.30 $684,613.43 $269,391.29 $12,472.68 $256,918.61 Sep-14 $615,447.40 $679,955.30 $256,202.69 $13,559.59 $242,643.10 . Oct-14 $596,307.90 $786,375.63 $299,078.98 $15,768.56 $283,310.42 Nov-14 $520,550.78 $707,395.88 $296,931.12 $15,857.01 $281,074.11 Dec-14 $584,413.05 $903,153.37 $339,648.07 $16,548.13 $323,099.94 Jan-15 $609,995.60 $872,595.16 $383,78429 $17,933.81 $365,850.48 Feb-15 $538,188.48 $835,162.71 $368,201.81 $16,835.28 $351,366.53 Mar-15 $637,241.11 $987,208.91 $459,120.72 $19,887.07 $439,233.65 Apr-15 $633,438.29 $922,501.23 $454,293.39 $19,572.00 $434,721.39 May-15 RFP 2015-135-WG Addendum No. 2 Any questions regarding this Addendum shall be submitted in writing to the Procurement Contact noted below: i Contact: Telephone: Email: William Garviso 305-673-7000 ext. 6650 williamgarviso(a)miamibeachfl.dov Additionally, the City Clerk's is to be copied on all communications via email at: RafaelGranado nmiamibeachfl.gov or via facsimile: 786-394-4188, Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Sin -+e Al-∎ D-nis . Pro. re ' -nt Director 2page • Exhibit l Pa m i bge • PARKING MADE SIMPLE INVOICE Page: 1 Bill To: City of Miami Beach Parking Department Customer ID: 714011 Attn:Rode Alba Invoice Number: 510003312 1755 Meridian Ave,Ste,200 Invoice Date: 06/10/14 Miami Beach,FL 33139 Due Date: 07/10/14 USA = Terms: Net 30 days • I Item/Description Quantity Unit Price Total Price MAY END USER FEES 111 0.25 27.75 MAY END USER FEES 337 0.30 101.10 MAY END USER FEES 13,095 0.35 4,583.25 PROMO CODE FEE 1 100.00 100,00 FIRST TWO WEEKS OF TRANSACTIONS - 17,104 0.05 855,20 • • 11 1 \2 'i 0' / 5 Gtr, ("He_ Remittance Address: - Subtotal: 5,667.30 Parkmobile USA,Inc. Invoice Discount: 0.00 Attn: Accounts Receivable Tax: 0.00 3200 Cobb Gallerla Parkway SE - - Suite 100 02.50 CO Total USD: 5,667.30 Atlanta,GA 30339 `c.oc ' z> 3fNcgE11 • 1 1 ; • • C , Pa rkmobile PARKING MADE SIMPLE INVOICE Page: 1 • Bill To: City of Miami Beach Parking Department Customer ID: 714011 Attn:Rocio Alba Invoice Number: S10003413 1755 Meridian Ave,Ste.200 invoice Date: 07/09/14 Miami Beach,FL 331.39 Due Date: 08/08/14 USA Terms: Net 30 days - — Item/Description Quantity Unit Price Total Price JUNE 2014 END USER FEES 472 0.25 118.00 JUNE 2014 END USER FEES 1,577 0.30 473.10 JUNE 2014 END USER FEES 56,440 0.35 19,754.00 ELECTRONIC VALIDATION PROGRAM 1 100.00 100.00 ( i • . • L E qe-CVWYVII Aft _.c prd' Remittance Address: Subtotal: 20,445.10 Parkmoblle USA,Inc. Invoice Discount: 0.00 Attn: Accounts Receivable Tax: 0.00 3200 Cobb Gallerla Parkway SE �7 CC Suite 1.00 -Po 3Z 5Q' 0 Total USD: 20,445.10 Atlanta,GA 30339 Z5 Z )Y7 • —)11,4-r • • � i 1-* i ra Parkmobile PARKING MADE SIMPLE INVOICE Page: 1 Bill To City of Miami Beach Parking Department Customer ID: 714011 Attn:Rocio Alba Invoice Number; 510003542 1755 Meridian Ave,Ste,200 Invoice Date: 08/07/14 Miami Beach,FL 33139 • Due Date: 09/06/14 USA Terms: Net 30 days Item/Description Quantity Unit Price Total Price JULY 2014 END USER FEES 375 0,25 93.75 JULY 2014 END USER FEES 1,981 0.30 594.30 JULY 2014 END USER FEES 73,115 0.35 25,590,25 ELECTRONIC VALIDATION PROGRAM 1 100.00 100.00 025090 CO#0 iktk Remittance Address: ' = Subtotal: 26,378.30 Parkmoblle USA,Inc. Invoice Discount: 0,00 Attn: Accounts Receivable Tax: 0.00 3200 Cobb Gallerla Parkway SE Suite 100 Total USD; 26,378.30 Atlanta,GA 30339 ' i 6 6 Ilk„,, - Ilige ow Parkmobii PARKING MADE SIMPLE INVOICE Page: 1 . I Bill To: City of Miami Beach Parking Department Customer ID: 714011 Attn:Rocca Alba Invoice Number: 510003673 1755 Meridian Ave,Ste.200 Invoice Date: 09/08/14 Miami Beach,FL 33139 Due Date: 10/08/14 USA Terms: Net 30 days Item/Description Quantity Unit Price Total Price I i AUG 2014 END USER FEES - 510 0.25 127.50 AUG 2014 END USER FEES 2,738 0.30 821.40 AUG 2014 END USER FEES 81,831 0.35 28,640,85 ELECTRONIC VALIDATION PROGRAM 1 100.00 100.00 025090 CO#0 9JI`iii • 0 Remittance Address: Subtotal: 29,689,75 Parkmobile USA,Inc. Invoice Discount: 0.00 Attn: Accounts Receivable Tax: 0.00 3200 Cobb Galleria Parkway SE Suite 100 Total USD: 29,689.75 Atlanta,GA 30339 . pas lob Parkmobile PARKING MADE SIMPLE • INVOICE . • Page: 1 Bill To: City of Miami Beach Parking Department Customer ID:714011 Attn:Rocco Alba Invoice Number:S10003850 1755 Meridian Ave,Ste.200 Invoice Date:9/30/14 Mlaml Beach,FL 33139 Due Date:10/30/14 Terms:Net 30 Item/Description Quantity • Unit Price Total Price SEP 2014 END USER FEES 78,258 .35 27,390.30 SEP 2014 END USER FEES 2,963 .30 888.90 SEP 2014 END USER FEES 624 .25 156.00 ELEC:1'RONIC VALIDATION PROGRAM 1 100.00 100.00 025090 C0#0 66)/0-1t 01,5 oqb D LtA• (i(O. 1- ,..)161)111:1114 (Oil (01(dY Remittance Address: Subtotal: 28,535,20 Parkmobile USA,Inc. Tax: 0.00 Attn:Accounts Receivable Total USD: 28,535.20 3200 Cobb Galleria Parkway SE,Suite 100 Atlanta,GA 30339 • Park mobile PARKING MADE SIMPLE INVOICE - Page: 1 Bill ' To: City of Miami Beach Parking Department Customer ID: 714011 Attn:Roclo Alba Invoice Number: S10004025 1755 Meridian Ave,Ste.200 invoice Date: 11/10/14 Miami Beach,FL 33139 Due Date: 12/10/14 USA • . Terms: Net 30 days • Item/Description Quantity Unit Price Total Price OCT 2014 END USER FEES 90,846 0.35 31,796.10 OCT 2014 END USER FEES 2,962 0.30 888.60 OCT 2014 END USER FEES 5.43 0.25 135.75 ELECTRIC VALIDATION PROGRAM - 1 100.00 100.00 025090 CO#0 fob cZkl-11 �cx- •2 S5�'6 3 0,11143. xY\ Remittance Address: Subtotal: " 32,920.45 Parkmoblle USA,Inc. - Inv oice Discount: 0.00 Attn: Accounts Receivable Tax: " 0.00 3200 Cobb Gallerla Parkway SE Suite 100 Total USD: 32,920.45 Atlanta,GA 30339 • • x Se to& Parkmobile . I PARKING MADE SIMPLE , INVOICE Page: 1 Bill To: City of Miami Beach Parking Department - - Customer ID: 714011 Attn:Rocco Alba invoice Number: 510004075 1755 Meridian Ave,Ste.200 • Invoice Date: 12/09/14 Mlaml Beach,FL 33139 - Due Date: 01/08/15 USA Terms: Net 30 days Item/Description Quantity Unit Price Total Price NOV 2014 END USER FEES < 91,264 0.35 31,942.40 NOV 2014 END USER FEES 2,738 0.30 821.40 NOV 2014 END USER FEES V 537 0.25 134.25 ELECTRIC VALIDATION PROGRAM . 1- 100.00 100.00 026041 CO#0 kik 0111114 ' • Remittance Address: V Subtotal: 32,998.05 - Parkmoblle USA,Inc, Invoice Discount: 0.00 Attn: Accounts Receivable Tax: 0.00 3200 Cobb Gallerla Parkway SE Suite 100 Total USD: 32,998.05 Atlanta,GA 30339 • i 1 • 1- INVOICE 611 4116 Parkmobilo PARkING MADE SIMPLE" BILL City of Miami Beach Parking Department • CUSTOMER ID: 714011 TO; Attn:Rode Alba INVOICE N: INV0166 1755 Meridian Ave,Ste.200 INVOICE DATE: 12/31/2014 Miami Beach, FL 33139 DUE DATE: 01/30/2015 TERMS: Net 30 PO NUMBER: TRANSACTIONS FOR THE MONTH OF DEC 2014 DESCRIPTION • • QUANTITY UNIT PRICE AMOUNT END USER FEES 441 $0.25 $110.25 END USER FEES 3,092 $0.30 $927.60 END USER FEES 103,831 $0.35 $36,340.85 ELECTRONIC VALIDATION PROGRAM 1 $100.00 $100.00 toAA C" (0`-\1 ,Doc 9511 q S (vfpRv to\" k REMITTANCE ADDRESS: SUBTOTAL: $37,478.70 Parkmoblle,LLC INVOICE DISCOUNT: $0.00 Attn:Accounts Receivable TAX: $0.00 3200 Cobb Gallerla Parkway Suite 100 TOTAL: $37,478.70 Atlanta, GA 30339 • t_� INVOICE Igo ow, Plorkmobile - PARKING MADE SIMPLE' BILL, City of Miami Beach Parking Department CUSTOMER ID: 714011 TO: Attn:Rocco Alba INVOICE#: 1NV0326 1755 Meridian Ave,Ste.200 INVOICE DATE: 01/31/2015 Miami Beach, FL 33139 • DUE DATE: 03/02/2015 TERMS: Net 30 PO NUMBER: 026041 CO#0 TRANSACTIONS FOR THE MONTH OF JAN 2015 DESCRIPTION QUANTITY UNIT PRICE AMOUNT END USER FEES 426 S0.25 $106.50 END USER FEES 3,213, $0.30 $963.90 END USER FEES 11.6,863 $0.35 $40,902.05 ELECTRONIC VALIDATION PROGRAM 1 $100.00 $100.00 • CS 0 4 .Q a—to 0 \ i i . 1 _.1 .0 t.. z3 (1 . . 1`4 . i ‘.‘_ ( t.P". 1\6 1 rf REMITTANCE ADDRESS: SUBTOTAL: $42,072.45 Parkmobile, LLC INVOICE DISCOUNT: $0.00 Attn:Accounts Receivable TAX: $0.00 3200 Cobb Gallerla Parkway Suite 100 TOTAL: $42,072.45 Atlanta, GA 30339 e INVOICE so Pa rkmobHe PARKING MADE SIMPLE" BILL City of Miami Beach Parking Department CUSTOMER ID: 714011 TO: Attn: Rocco Alba • INVOICE#: INV0570 1755 Meridian Ave, Ste.200 INVOICE DATE: 02/28/2015 Miami Beach, FL 33139 DUE DATE: 03/30/2015 TERMS: Net 30 PO NUMBER: 026041 CO#0 TRANSACTIONS FOR THE MONTH OF FEB 2015'DESCRIPTION • '' ; ` . . • QUANT,ITY ' ` AMOUNT END USER FEES 561 $0.25 $140.25 END USER FEES 2,897 $0.30 $869.10 END USER FEES 111,521 $0.35 $39,032.35 ELECTRONIC VALIDATION PROGRAM 1 $100.00 $100.00 gr6 o,7 1,1\\ • REMITTANCE ADDRESS: SUBTOTAL: $40,141.70 Parkmobile, LLC INVOICE DISCOUNT: $0.00 Attn:Accounts Receivable TAX: $0.00 3200 Cobb Galleria Parkway Suite 100 TOTAL: $40,141.70 Atlanta, GA 30339 I'- INVOICE Parkmobite PARKING MOE SIMPLE" BILL City of Miami Beach Parking Department CUSTOMER ID: 714011 TO: Attn: Rocco Alba INVOICE 1/: INV0698 1755 Meridian Ave,Ste.200 INVOICE DATE: 03/31/2015 Miami Beach, FL 33139 DUE DATE: 04/30/2015 TERMS: Net 30 PO NUMBER: 026041 CON 0 I TRANSACTIONS FOR THE MONTH OF MAR 2015 • • Ai� i1< 1 ��;+�r'�'4-r.:>7. �s�� - tU �.-:, �1'�� "�A� �y�,��" � u 5 rt�.7rr�a,4��' � -7`1 t o e rY'",4'. 4.- ,-A- t, �`",?' � 7::%A. it µ ° 7 3�T Rri�it � v e i : ;•e.-L1ta ._n. r+- t a- :s,+, c..z't`r.- I x.,,.,' tai'.- ,e'.:', :km,1_. ous .0 1 - 1 END USER FEES 617 $0.25 $154,25 END USER FEES 3,081 $0.30 $924.30 END USER FEES - 135,159 $0.35 $47,305.65 Electronic Validation Program 1 $100.00 $100.00 L3(¼ 11 . (0, " 0/i 1 AV9 el l< REMITTANCE ADDRESS: SUBTOTAL: $48,484.20 Parkmobiie, LLC INVOICE DISCOUNT: $0.00 Attn:Accounts Receivable TAX: $0.00 3200 Cobb Galleria Parkway Suite 100 TOTAL: $48,484.20 Atlanta,GA 30339 . • l ' L \ INVOICE ems Park obile PARKING MOB SIMPLE" BILL City of Miami Beach Parking Department CUSTOMER ID: 714011 TO: Attn: Rocco Alba INVOICE#: INV0862 1755 Meridian Ave,Ste.2.00 INVOICE DATE: 04/30/2015 Miami Beach, FL 33139 DUE DATE: 05/30/2015 TERMS: Net30 PO NUMBER: 026041 CO#0 TRANSACTIONS FOR THE MONTH OF APR 2015 r• - -- 4 Y,-.' = 5 f` rt`- 14 `fr-- L. ,.. 1 �}�'�' i4j ^•i "q •w.. '-:hR .i'T }r�4 - + 'nr ''� �— -. Q Yf' r� .. 4 Ik� �t �.• ."�,_��;: } -� rte'. A4�&:�-��,i+ i �kl END USER FEES 647 $0.25 $161.75 END USER FEES 3,303 $0.30 $990.90 END USER FEES 135,652 $0.35 $47,478.20 Electronic Validation Program 1 $100.00 $100.00 P0c_- I. 57-708 8 5 ) ' 1 1� \y 4i3p REMITTANCE ADDRESS: SUBTOTAL: $48,730.85 Parkmobile,LLC INVOICE DISCOUNT; $0.00 Attn: Accounts Receivable TAX: $0.00 3200 Cobb Galleria Parkway Suite 100 TOTAL: $48,730.85 Atlanta,GA 30339 • • • Exhibit 2 • mobile PARKING PAY BY PHONE SERVICES AGREEMENT THIS PARKING SERVICES AGREEMENT(this "Agreement") is made and entered into as of this / day of ye04, 201P1(the "Effective Date"), by and among PARKMOBILE USA, INC., a Georgia corporation f/k/a Parkmobile North America, Inc. with offices at I, 3200 Cobb Galleria Parkway Suite 100 Atlanta, GA 30339 ("Parkmobile"), and the City of Miami Beach Florida, a municipal corporation, with Its place of business at City Hall, 1700 Convention Center Drive, Miami Beach, Florida, 33139, USA ("CITY"); and as an additional party for the limited purpose of ARTICLE 1 Section 7 of this Agreement, • PARKMOBILE GROUP B.V., a company organized under the laws of the Netherlands ("PM G"). RECITALS: WHEREAS, Parkmobile is engaged in the business of providing integrated solutions for the management of all parking related matters, including providing a system for the payment of street parking by mobile telephone; and WHEREAS, Parkmobile and the City desire to enter into a mutually beneficial • arrangement, pursuant to which Parkmobile will provide mobile parking services to the City, upon the terms and subject to the conditions'contained herein. NOW, THEREFORE, in consideration of the terms, conditions, covenants and agreements contained herein, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by the parties hereto, and in order to effectuate the above arrangement, the parties hereto agree as follows: ARTICLE 1 SERVICES 1. Services Provided by Parkmobile. During the Term (as defined herein), Parkmobile shall direct its personnel to perform the services for the City as described in Exhibit 1 hereof (as amended, modified or supplemented from time to time upon the mutual written agreement of the parties, the "Services"). Parkmobile shall render the Services faithfully and to the best of Its ability and In compliance with all applicable laws, Federal, State, and local laws, codes, ordinances, resolutions, administrative policies and procedures and/or rules and regulations, (collectively, "Applicable Laws"), devoting such time as is reasonably necessary to provide the Services. The precise times and 'manner of the performance of Services shall be as reasonably requested by the City, consistent with a schedule to be reasonably agreed upon from time to time by Parkmobile and the City. In connection with Parkmobile's performance of the Services, and in addition to Parkmobile's compliance with Applicable Laws, Parkmobile shall also be subject to, and agrees to abide by, such policies, procedures, directions and restrictions as the City, in Its sole and reasonable discretion, may establish from time to time. Parkmobile shall implement the service within forty five (45) days of the effective date of this Agreement. 1 • • If the City requires additional work and/or services that are not included in this Agreement, Parkmobile and the City shall negotiate such additional work and/or services, mutually agree on the amount of additional compensation, and memorialize the terms in a written amendment to this Agreement. 2. Help and Support. Parkmobile agrees to-use its reasonable efforts-to assist the City with any technical support that the City may reasonably require in relation to using the Services. In furtherance of the foregoing, Parkmobile agrees to provide the City with preventative maintenance, corrective maintenance, adaptive maintenance and online, on-site and telephone support with respect to the Services. Each of Parkmobile and the City shall promptly notify the other of any errors or interruptions that arise during the City's use of Parkmobile's software or the Services hereunder. 3. Error Corrections. In the event of any errors or interruptions in the Services, Parkmobile's sole and exclusive obligation shall be to use reasonable efforts to repair or restore that portion of the Services as promptly as possible. Repair may take the form, at the option of Parkmobile, as the case may be, of: (I)corrected software • applicable to the Services; (ii)corrected materials in hard copy or electronic form describing the use and operation of the software applicable to the Services, including any manuals and programming tools; (iii) instructions or procedures to bypass the problem until a more permanent correction can be implemented; or (iv) correction/clarification of the functional definition of the Services. 4. Publicity of Services. All brochures and promotional materials to be distributed by Parkmobile and the City in connection with the Services shall be in a form mutually agreed upon by the parties. 5. Cooperation. Each party shall reasonably cooperate with the other party to permit such party to perform its duties and obligations under this Agreement in a timely manner. 6. Authority of the Parties. Each party acknowledges and agrees that it • has no authority to act on behalf of the other party other than as set forth in this Agreement or to enter Into any contract or to incur any liability on behalf of the other party; except with prior written consent of an authorized officer of such party. Each • party covenants that it shall not at any time represent, either orally or in writing, that it has any right, power or authority with respect to the other party not expressly granted to the other party by such party. 7. Technology Sublicense. PMG hereby grants the City the nonexclusive, non-transferable, non-sub-licensable, revocable right and sublicense to use the proprietary technology that PMG licenses but does not own and relates to the Services (the "Technology") In connection with the Services. The City shall not use the Technology for any use other than in connection with the Services. The City acknowledges and agrees that (a) PMG shall be its exclusive source of the Technology for the Term; and (b) all Services obtained by the City shall use the Technology as necessary. The City has no interest in or right to use the Technology or any 2 improvements thereto or modifications thereof except as set forth herein. In all • instances, the City's use of the Technology shall inure to both party's benefit. During the Term or at any time thereafter, the City shall not commit, or cause any third party to commit, any act challenging, contesting or impairing or attempting to impair PMG's right, title and interest in and to the Technology or the validity thereof, 8. Proposal Documents. Notwithstanding the description of Parkmobile's services and without limitation, Parkmobile shall provide any and all work and services as set forth in, and in accordance to the requirements of, the Proposal Documents (which are attached as Exhibit 5 hereto and are hereby deemed incorporated by • reference as if fully set forth herein). In the event of an express conflict among the RFP, Parkmobile's Proposal, and the Agreement, the precedence will be given to that term/provision which allows the City to enforce the Agreement in the strictest possible terms, and/or in accordance with the term(s) most favorable for the City. ARTICLE 2 USER FEES; EXPENSES 1. User Fees. The user fees (the Fees") applicable to the Services, are set • forth on Exhibit 3. Exhibit 3 may be updated from time to time in writing upon the mutual agreement of the parties to reflect any changes or modifications in the Fees • payable hereunder. 2. Payment. Payment is due not later than forty-five (45)days after invoice. Late payment interest of ten percent (10%) per annum may be assessed by Parkmobile on any payment past due, in which case such interest shall accrue from the payment due date to the date payment Is received. 3. Taxes. Parkmobile's prices do not Include sales, use, revenue or excise taxes, and accordingly, in addition to the price specified herein, the amount of any sales, use, excise or other similar tax applicable to the Services provided hereunder shall be paid by the City, or, in lieu thereof, City shall provide Parkmobile with a tax exemption certificate issued by the appropriate taxing authority. 4. Billing Disputes. The City shall not be entitled to suspend payment of any disputed invoices. Any disputes must be submitted to Parkmobile in writing and with an explanation of the reason for the dispute, within forty-five (45) days. In the event that any payment dispute is resolved in favor of the City, Parkmobile shall credit City on the immediately subsequent invoice issued to City. • 5. Expenses. Except as otherwise provided herein, Parkmobile shall not • charge the City any costs for the integration of its system(s) or for the management of the project and the Services. Parkmobile shall charge the City for ordinary, necessary and reasonable third party costs only on direct cost basis and only after the prior written approval of the City. 3 ! i ARTICLE 3 TERM; TERMINATION 1. Term. This Agreement shall commence on the date that It is fully executed by all parties (the Effective Date) and shall continue in full force and effect for an initial term of five (5)years or terminated sooner as provided below(the"Term"). Following the initial term, the Agreement may be extended for two (2), two (2)year renewal terms (each a "Renewal Term"), at the sole and absolute discretion of the City. The date on which this Agreement is terminated or expires as provided herein is called the "Termination Date," and the period from the Effective Date through the Termination Date is herein called the"Term." 2. TERMINATION FOR CAUSE BY CITY a. If Parkmobile shall fail to fulfill or otherwise violate any of the covenants, agreements, or stipulations in this Agreement, the City shall thereupon have the right to terminate the Services then remaining to be performed by giving written notice to Parkmobile of such termination which shall become effective upon receipt by Parkmobile of the written termination notice. b. In that event, the City shall compensate Parkmobile in accordance with • the Agreement for all Services performed by Parkmobile prior to termination, net of any costs incurred by the City as a consequence of the default. c. Notwithstanding the above, Parkmobile shall not be relieved of liability to the City for damages sustained by the City by virtue of any breach of the Agreement by Parkmobile, and the City may reasonably withhold payments to Parkmobile for the purposes of off set until such time as the exact amount of damages due the City from Parkmobile is determined. 3. TERMINATION FOR CONVENIENCE BY CITY The City may, for its convenience, terminate the Services then remaining to be performed at any time without cause by giving written notice to Parkmobile of such termination, which shall become effective thirty (30) days following' receipt by Parkmobile of such notice. If the Agreement is terminated by the City as provided in this section, the City shall compensate Parkmobile In accordance with the Agreement for all Services actually performed by Parkmobile prior to termination. No compensation shall be due to Parkmobile for any profits that Parkmobile expected to earn on the • balance of the Agreement. Such payments shall be the total extent of the City's liability • to Parkmobile upon a termination as provided for in this section. In addition to compensation for services performed, Parkmobile shall be entitled to reimbursement for initial unamortized Implementation costs incurred on behalf of City for signage and marketing as outlined in Exhibit 3 (the "Reimbursement"). The Reimbursement shall be calculated as follows: 4 • Reimbursement= $25,000 divided by sixty(60) months x the number of months remaining during the Initial Term of this Agreement. 4. TERMINATION FOR CAUSE BY PARKMOBILE Parkmobile may terminate its performance under this Agreement only if the City defaults and fails to cure the default after receiving written notice of it. Default by the City occurs if the City fails to perform one or more of its material duties under this Agreement. If a default occurs and Parkmobile wishes to terminate the Agreement,then Parkmoblle must deliver a written notice to the City describing the default and the proposed termination date. The date must be at least thirty (30) days after the City receives notice. Parkmobile, at its sole option, may extend the proposed termination date to a later date. If the City cures the default before the proposed termination date, then the proposed termination is ineffective. If the City does not cure the default before the proposed termination date, then Parkmobile may terminate its performance under this Agreement on the termination date. + } 5. TERMINATION FOR CAUSE Either party may terminate this Agreement and the. rights granted herein if the other party breaches any of the provisions of this Agreement and (I)fails to remedy such breach within forty-five (45) days after receiving written notice thereof, or (ii)provided the breach does not relate to a monetary obligation, fails to (A) commence a good faith action to remedy such breach within five (5)days after receiving written notice thereof, and (B) diligently pursue such action to conclusion. a. Should either party (i) make a general assignment for the benefit of creditors; (ii) institute liquidation proceedings or proceedings to be adjudicated as voluntarily bankrupt; (iii) consent to the filing of a petition of bankruptcy against it; (iv) be adjudicated by a court of competent jurisdiction as being bankrupt or insolvent; (v) seek reorganization under any bankruptcy act; (vi)consent to the filing of a petition seeking such reorganization; or (vii) have a decree entered against it by a court of competent jurisdiction appointing a receiver, liquidator, trustee, or assignee in bankruptcy or in an insolvency covering all or substantially all of such party's property or providing for the liquidation or dissolution of such party's property or business affairs; then, in any such event, the other party, at its option and without prior notice, may terminate this Agreement effective Immediately. • 6. EFFECT OF TERMINATION a. Upon termination or expiration of this Agreement, (i)the City shall pay to Parkmobile any portion of the Fees then accrued and properly payable under this Agreement; (li) City shall promptly return to Parkmobile all materials in its possession provided by Parkmoblle or otherwise created or produced by Parkmobile in connection + i 5 I f with the performance of the Services hereunder; and (iii) City shall discontinue all use of the Technology and intellectual property of Parkmobile and PMG. b. Notwithstanding the exercise by any party of its rights under this Article 3, • no termination of this Agreement shall relieve either party of its liability for the payment or performance of any obligation accrued prior to the Termination Date (including any Indemnification obligation arising hereunder, whether or not notice of such indemnification claim has been given before such termination, or of any rights or obligations under any other provisions, which, by their meaning or content, are intended to survive the termination hereof). ARTICLE 4 ADDITIONAL COVENANTS OF THE PARTIES 1. Confidentiality. Parkmobile agrees to defend and indemnify City for all direct losses, costs and damages resulting from a determination that the Services as supplied to the City infringe any United States patent rights, copyrights or trademarks provided that: City promptly notifies Parkmobile In writing upon City becoming aware of the existence of any such suit, action, proceeding or threat; allows Parkmobile sole control of the defense and/or settlement thereof; provides such reasonable cooperation as Parkmoblle may require; and, makes no admissions or other statements which may be prejudicial to Parkmobile. In no event shall City consent to any judgment or decree or do any other act in compromise of any such claim without Parkmobile's ( express prior written consent. In no event will Parkmobile be liable for the payment of any amount agreed to in settlement without its express consent. 2. In the event that the City is enjoined from its use of the Services due to a proceeding based upon the infringement of patent, copyright or trademark in the United States, Parkmobile shall, at its option, either: (a) promptly render the Product non-infringing and capable of providing services as intended; or (b) procure for City and its customers the right to continue using the Product; or (c) replace the Product with non-infringing goods; or (d) remove the Product and refund any expense of the City. 3. Parkmobile shall have no liability in respect of any claim based upon: (a) use, operation or combination of the Product with software, hardware, data, or equipment not supplied by Parkmoblle if such infringement would have been avoided but for such use, operation or combination; or (b) use of the Products other than in accordance with Parkmobile's specifications if such infringement would have been avoided but for use of the Products not in accordance with Parkmobile specifications; or (c) Products that have been modified by any party other than DPT if such infringement would have been avoided but for such modification. 6 � I . I • ( 4. ENTIRE LIABILITY. THE FOREGOING CONSTITUTES THE ENTIRE LIABILITY OF PARKMOBILE WITH RESPECT TO INFRINGEMENT OF PATENTS, COPYRIGHTS, TRADE SECRETS AND OTHER INTELLECTUAL OR INDUSTRIAL PROPERTY RIGHTS BY PRODUCTS, SERVICES AND RELATED MATERIALS PURCHASED OR LICENSED PURSUANT TO THIS AGREEMENT. 5. TRADEMARKS; PROMOTIONAL MATERIALS Parkmoblle hereby grants the City a non-transferable, non-sublicensable, non-exclusive license to use the Trademarks, without modification unless approved by Parkmoblle solely in connection with the City's marketing and use of the Products In the City facilities. 6. Information; Subject to Section 4.1 and any Applicable Laws and privileges, each party covenants and shall provide the other party with all information regarding itself and the transactions under this Agreement that the other party reasonably believes is required to comply with all Applicable Law and to satisfy the requesting party's obligations hereunder. Any information owned by one party that is provided to any other party pursuant to this Agreement shall remain the property of the providing party. Unless specifically set forth herein, nothing contained in this Agreement shall be construed as granting or conferring rights of license or otherwise in ( any such information. 7. Records. Each party shall maintain and retain records related to the provision of the Services under this Agreement consistent with such party's historical policies regarding retention of records, and in accordance with Florida Public Records Law, as same may be amended from time to time. As needed from time to time during the period In which Services are provided, and upon termination of the provision of any Service, unless otherwise prohibited by applicable Law, the parties shall provide each other with records related to the provision of the Services under this Agreement to the extent that (a) such records exist in the ordinary course of business, and (b) such records are reasonably necessary for the requesting party to comply with its obligations under this Agreement or applicable Law. 8. Status Meetings. On periodic basis, but not less than quarterly, an appropriate representative of each party shall conduct a joint meeting to discuss the status of the Services, as well as to answer questions, gather information and resolve disputes that may occur from time to time. It is the expectation of the parties that the representatives of the parties shall communicate directly with one another and work directly with one another to ensure that all Services provided hereunder are completed on a timely and complete basis. All meetings pursuant to this Section 8 may be face to face, video or telephonic meetings as may be agreed upon by the parties. Each party shall bear its own costs of attending or participating in such meetings. 7 ARTICLE 5 REPRESENTATIONS; WARRANTIES; INDEMNIFICATION; AND INSURANCE INDEMNIFICATION r 1. Indemnification. Parkmobile hereby agrees to Indemnify and hold harmless the City, its officers, agents, and employees, from and against any and • all liability, claims, damages, demands, expenses, fees, fines, penalties, suits, • proceedings, actions, and costs of actions, including attorneys' fees for trial and on appeal (and for the preparation of same), arising out of Parkmobile, its officers', agents', and employees' acts, or omissions associated with the Agreement. Notwithstanding the preceding, nothing herein shall be deemed to require Parkmobile to indemnify or hold harmless the City for any acts or omissions resulting from the gross negligence or willful misconduct of the City's officers, agents or employees. Notwithstanding the preceding provisions of this Section 1.a., such indemnity clause shall not render Parkmobile liable to the City for claims of the City for loss of revenue or for claims of the City for indirect, incidental or consequential damages arising out of or • related to the City's use of services and materials supplied by Parkmobile. This Indemnification shall survive termination of this Agreement. 2. Insurance. Parkmobile, at its own expense, shall keep in force and at all • times maintain during the Term of this Agreement: (a) Commercial General Liability Insurance: Commercial General Liability Insurance, issued by responsible insurance companies and in a form acceptable to.the City's Risk Manager, protecting and insuring against all the foregoing with coverage limits of not less than One Million Dollars ($1,000,000) per occurrence for Bodily Injury and Property Damage. (b) Workers' Compensation Coverage: • • Full and complete Workers' Compensation Coverage, as required by State of Florida law, shall be provided, if any work is to be performed by Parkmobile at the City's site(s)of business. (c) Insurance Certificates: • Parkmobile shall provide the City with Certificate(s) of Insurance on all the policies of insurance and renewals thereof, in a form(s) acceptable to the City's Risk Manager. Said Commercial General Liability policy shall provide that the City of Miami Beach, Florida, shall be named as an additional insured. The City shall be notified in writing of any reduction, cancellation or substantial change of policy or policies at least thirty (30) calendar days prior to the effective date of said action. All insurance policies shall be issued by responsible companies who f � ( • 8 iI 1 are acceptable to the City and licensed and authorized to do business under the laws of the State of Florida. 3. Representations and Warranties. Each of Parkmobile and the City • hereby represents,warrants and covenants to the other party hereto as follows: (a) It is duly organized and validly existing under the laws of the state of its incorporation and has full power and authority to carry on its business as it is now being conducted and to own and operate its properties and assets; (b) The execution, delivery and performance of this Agreement by such party has been duly authorized by all requisite corporate or limited liability company action, as applicable; (c) It has the power and authority to execute and deliver this • Agreement and to perform its obligations hereunder; and (d) The execution, delivery and performance by it of this Agreement . • and its compliance with the terms and provisions hereof do not and will not conflict with or result in a breach of any of the terms or provisions of or constitute a default under the provisions of its charter documents or bylaws, or any order, writ, injunction or decree of any court or governmental authority entered against it or by which any of its property is bound. ( 4. Disclaimer of Warranties. THE SERVICES ARE PROVIDED "AS IS" AND WITH ALL FAULTS RELATED TO ANY THIRD PARTY HARDWARE OR • EQUIPMENT AS MAY BE REQUIRED FOR USE OF THE PARKMOBILE SERVICE. PARKMOBILE DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, DIRECTLY OR INDIRECTLY, INCLUDNG WITHOUT LIMITATION, ANY WARRANTY OF CONDITION, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF USE WITH RESPECT TO, ARISING OUT OF OR IN CONNECTION WITH ANY THIRD PARTY HARDWARE USED IN CONNECTION WITH THE SERVICES TO BE PERFORMED HEREUNDER BY SUCH I PARTY OR THE RESULTS OBTAINED THEREBY. 5. Limitation of Liability. THE AGGREGATE LIABILITY OF PARKMOBILE AND PMG FOR ANY AND ALL LOSSES AND DAMAGES ARISING OUT OF ANY CAUSE WHATSOEVER (WHETHER SUCH CAUSE BE BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE) UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED AN AMOUNT EQUAL TO THE TOTAL AMOUNT PAID FOR THE SERVICES PURCHASED HEREUNDER. EACH PARTY HERETO AGREES THAT EACH OTHER PARTY SHALL NOT BE LIABLE TO SUCH PARTY OR ANYONE ACTING THROUGH SUCH PARTY UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY) FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT. 9 . I ARTICLE 6 MISCELLANEOUS 1. Force Majeure. Except with respect to the payment of money, neither party shall be liable for any failure or delay in its performance under this Agreement due • to causes, including, but not limited to, acts of civil or military authority, fires, epidemics, floods, earthquakes, riots, wars, sabotage, labor shortages or disputes, and governmental actions, which are beyond its reasonable control; provided that the delayed party: (i) gives the other party written notice of such cause and (ii) uses its reasonable efforts to correct such failure or delay in its performance. The delayed party's time for performance or cure under Article 6, Section 1 shall be extended for a period equal to the duration of the cause. 2. Notices. All notices, requests, claims, demands and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered (a) in person; (b) by any national overnight courier or other service providing evidence of delivery, or by registered or certified mail (postage prepaid, return receipt requested); or (c) by facsimile with a copy delivered the next business day by any overnight courier or other service providing evidence of delivery, to the respective parties at the following addresses: • To: Parkmobile USA, Inc. -3200 Gaileria Parkway, Suite 100 • Atlanta, Georgia 30339 Attention: Cherie Fuzzell Telephone: (404) 818-9036 Facsimile: (770) 818—9039 Email:cheriefuzzell@parkmobileglobal.com To City: City of Miami Beach Attention: Jimmy L. Morales, City Manager 1700 Convention Center Drive Miami Beach, Florida 33139 With copies to: City of Miami Beach Parking Department Attention: Saul Frances, Parking Director 1755 Meridian Avenue, Suite 200 Miami Beach, Florida 33139 10 ii• 3. Independent Contractors, The parties to this Agreement are - independent contractors. Neither party nor their respective employees, consultants, contractors or agents are agents, employees or Joint ventures of the other, nor do they have any authority to bind the other by contract or otherwise to any obligation. Neither party will represent to the contrary, either expressly, implicitly, by appearance or otherwise, 4. Assignment. Neither Parkmobile, on one hand, nor the City, on the other.hand, may assign this Agreement in whole or in part without the prior written consent of the otherwhich consent shall not be unreasonably withheld. 5. Successors in Interest. Subject to Article 3, Section 5, the rights and liabilities of the parties hereto will bind and inure to the benefit of their respective successors, executors and administrators, as the case may be. 6. Applicable Law. This Agreement shall be governed by the laws of the State of Florida. Any and all legal action necessary to enforce the Agreement will be held In Miami-Dade County, Florida. By entering into this Agreement, Parkmobile, PMG and City hereby expressly waive any rights either party may have to a trial by jury of any civil litigation related to this agreement. 7. Severability.If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision of the • Agreement shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect. 8. No Waiver. Failure by either party to enforce any provision of this •• Agreement shall not be deemed a waiver of future enforcement of that or any other provision. 9. Complete Agreement. This Agreement, including all Exhibits, the • Request for Proposal (RFP) No. 177-2013 issued by the City and the response by • i Parkmobile to RFP No. 177-2013 dated July 15, 2013, constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to or modification of this Agreement shall be binding unless in writing and signed by a duly authorized representative of both parties. 10. Third Party Beneficiaries. No third party beneficiary rights are conferred or are Intended to be conferred by this Agreement. 11 r i 11. Survival. Parkmobile and City shall remain obligated to each other under all sections of this Agreement that expressly or by their nature extend beyond the expiration or termination of this Agreement, Including but not limited to, the indemnification provisions. 12. Policy of Non-Discrimination. Parkmoblle shall not discriminate against any person in its operations, activities or delivery of services under this Agreement. Parkmobile shall affirmatively comply with all applicable provisions of federal, state and local equal employment laws and shall not engage in or commit any discriminatory practice against any person based on race, age, religion, color, gender, sexual • • orientation, national origin, marital status, physical or mental disability, political affiliation or any other factor which cannot be lawfully used as a basis for service delivery. • 13. Audits and Inspection Rights a) City may, at reasonable times, and for a period of up to three (3) years following the date of final performance of Services by Parkmoblle under this Agreement, audit, or cause to be audited, those books and records of Parkmobile which are related to Parkmobile's performance under this Agreement. Parkmoblle agrees to maintain all such books and records at its principal place of business for a period of three (3) years after final payment is made under this Agreement. • b) City may, at reasonable times during the Term hereof, inspect Parkmobile's facilities and perform such inspections, as City deems reasonably necessary, to determine whether the services required to be provided by Parkmoblle under this Agreement conform to the terms of this Agreement. Parkmoblle shall make available to City all reasonable facilities and assistance to facilitate the performance of inspections by City's representatives. c) City will at all times honor and preserve the confidentiality of all non-public information that it obtains or has access to in connection with its activities under this • Section 13, unless ordered to do so by court order. IN WITNESS WHEREOF, the City of Miami Beach, at a regular meeting thereof, by action • of the City of Miami Beach Mayor and Commission directing the foregoing be adopted, has caused these presents to be signed by the Mayor and City Clerk, and its seal to be • hereunto affixed, and Parkmobile USA, Inc. has executed this contract, all as of the day and year first above written. • 12 i 1 1 CITY OF MIAMI BEACH Attest: Date: %i' k Name: 2-741rAy .......,, ,... , Bel . , C ail Title: Approved as to Form ij?'a Gl :A cy.. , +., 2 ■ ot��VINIt0 ��c .1 6�,,',. , "44 , M1 PARKMOBILE USA, INC. Attest: - • Date: / 6J//,C, 7 V+? MT > r-f;so,.... By: Ciali L 4o 414.A 'Q Corporate Secretary Signature (Affirm Corporate Seal) Name: ailigr? 22 e// Title: Chief Executive Officer Acknowledged and agreed to solely for purposes of Article 1 Section 7 of the Agreement; AP © D AS TO i «PMG": FORM&LANGUAGE &FOR EXECUTION I PARKMOBILE GROUP B.V. ( 0 1 , 0,-01/4- Name; Cherie Fuzzell -t.ilyA` �y �lut� Title:Authorized Signer ------. 9 l 13 • ( II EXHIBIT 1 SERVICES • Parkmobile offers a service to City's parking customers ("End Users") that facilitates the activation and payment of parking transactions using mobile technology ("Mobile Parking"). For use of the Mobile Parking service, an End User Fee per transaction as I reflected In Exhibit 3 is charged. Parkmobile accepts several electronic payment methods from customers: a. Traditional credit card payments are accepted with Visa, MasterCard, Discover, & AMEX ("Traditional Payments") b. Emerging Payments ("Emerging Payments"). Emerging payments represent the numerous alternative payment methods that have begun to hit the marketplace today. Mostly, these innovations involve the use of virtual account-based membership profiles that a customer can utilize to transact purchases based upon the member's individual payment preferences. Examples of emerging payments include PayPal, Parkmobile's Stored Value Wallet, the Google Wallet, ACH, MasterCard's globalVCard, the ISIS Wallet, and Visa's V.rne. End Users who are registered with Parkmobile can begin and, if applicable, end a parking transaction in a variety of ways: visiting the website of Parkmobile - www.parkrnobile.com; calling an Intelligent Voice Response (IVR) 1-800 Number, using Parkmobile's mobile application. End Users who are not registered with Parkmobile can register through the Miami Beach mobile application for parking provided through ParkMe, a third party mobile application provider. Parkmobile shall cooperate with ParkMe, to develop and successfully implement an interface that will allow End Users to register and purchase parking events through the Miami Beach Mobile Application provided by ParkMe. The use of a third party and their equipment shall be at the sole and absolute discretion of the City. In order to register and purchase a parking event, End Users simply provide the required information to create an account including credit card data and license plate number which is stored in a secure, PCI Level 1 compliant environment. Thereafter, subsequent parking visits require the End User to select either begin/end; specific duration; or value based parking events available for the location. The tariff code or parking fee of the parking zone is indicated on parking signs or on parking meters. Enforcers of the City check the validity of parking status real time through equipment provided by Park Trak, a third party provider of mobile and handheld LPR (license Plate Recognition) systems. This is made available via a web service offering, free of charge to the City, to determine if a valid parking right exists. 14 The supply of handheld terminals (or PDA's) for enforcement and GSM cards for • communication between the handheld terminals, and the database and back-office systems are outside the scope of the Services. However, the City reserves its right to use handheld terminals, PDA, and GSM cards for communication provided by a third party, to check the validity of parking status real time. Parkmobile shall cooperate with the third party provider authorized by the City to develop and successfully provide an interface for each party's respective systems. The use of a third party and their equipment shall be at the sole and absolute discretion of the City. If applicable, end Users may receive parking alert services via SMS, mobile app push notification or email. The End User will be notified, for example, when parked for an extended period of time or when the maximum parking time nears expiration. End Users can use Mobile Parking anywhere the Parkmobile mobile payment service is available. • All parking charges are automatically charged to the credit card of the End User. End Users have real time access to an online account-based personal page accessible from www.parkmobile.com to check and print their parking history, receipts, and statements. • i1 15 • EXHIBIT 2 SERVICE LEVELS 1. Operation, Management and Maintenance of the System (a) Parkmobiie shall use its best efforts not to perform maintenance during business hours. In emergency cases, adjustments to the system may also take place during hours for paid parking. If necessary, Parkmobile may perform maintenance of the system during business hours, provided Parkmobile provides City with at least twenty-four(24) hours advance notice before the start of the work. (b) Parkmobile makes a daily backup of data in the (local) database, which data are retained for three (3) months. 2. Errors and Interruptions (a) When an error or interruption occurs in the Services, City shall inform Parkmobile as soon as possible. Parkmobile shall confirm its receipt of such notification in writing. If any error or interruption cannot be repaired by Parkmobile within five (5) business days from the date when the error or interruption is reported to Parkmobile, then Parkmobile may issue a credit for the Services during such downtime. Time spent by Parkmobile to restore and support to interruptions and errors caused by City and not �- attributable to Parkmobile shall be charged at the hourly rate of$180. • (b) In the event that City and Parkmobile disagree about whether an error or interruption has been resolved, City and Parkmobile shall discuss in good faith and reach a mutual resolution regarding whether such error or interruption has occurred or been adequately resolved. if the parties agree that the problem was in fact an error or interruption, then City shall not be entitled to a credit for the Software during the downtime. 3. Security and Authorization Parkmobiie shall protect and authenticate a limited number of representatives that shall have access to the system and confidential information. The parties shall respect and utilize security access codes. 4. Reports Parkmobiie shall provide City access to reports related to the Services via an Internet or other digital means in relation to parking history, active users and parking revenues. Parkmobile also shall provide City with monthly reports through an Internet or other digital means regarding parking revenues. 16 ( EXHIBIT 3 FEES Parkmobile shall charge the End User an end user fee as outlined in the pricing proposal presented below: The Pricing Proposal i ar ra , iAs Mi a, ? �t3 1 f-n.,7a_,4 rH Rfys { 4 I^`c� R S W i t 1... I - i; :. ' r y ; x gkte la3A4 -N aw :1pg.a,- tR v.?S \ 7,�V 4;r ay f�';l r-w: '-N tt h i Jot 9''(kt 4,n ,7 n?,.4V IP'.. r Yln0 ft i 41.4 )1 5s0, C l p i t t i1A IA l 1 ) € , . a x x, r3Y 4+ gy ,N 4 + r' � � k f . i Qtfi 4 t ��sl �a:21"/ ,4;,?k t </A : 1r a `5S.'d.'1ti1:.+'�'i t-liz' \ 5415_%:-, -5 ie.!- ,!4_` �.y .�:- . � i Convenience Fee paid b Residents* No Fee Convenience Fee paid b Non-Residents utilizing Parkmoblie's Mobile Wallet $ 0.30 Convenience Fee said by Non-Residents without utilizfng Parkmobile's Mobile Wallet $ 0.35 Parkmobile will also split Its Convenience Fee Revenue with Cit once _ Annual Mobile Payment Revenues exceed Total Parking Collections TPC as follows: Tier 1-Once Annual Mobile Pa ment Revenues Exceed 50%of TPC,Client receives 10% ( Tier 2-Once Annual Mobile Payment Revenues Exceed 55%of TPC, Client receives 15% Tier 3 -Once Annual Mobile Payment Revenues Exceed 60%of TPC, Client receives 20% 'Parkmobile agrees to offer any Miami Beach-qualified resident no convenience fee for using our mobile payment service, To qualify for this concession,residents must have all three(3)of the following required documents: i 1, VALID PHOTO ID Issued by local state or federal agency(Driver's license,passport) 2. VALID VEHICLE REGISTRATION Vehicle registration belonging to the person requesting the residential permit,if the registration is under a different name,resident must provide proof of insurance. 3. VALID PROOF OF RESIDENCY FOR YOUR ZONE One(1)of the following monthly bill/statement with the resident's name and address that has been mailed within the last 30 days. Note:Internet/Electronic bills are not acceptable proof of domicile. . -Utility bill(FPL,phone,gas,cable) -Cell phone bill -Bank statement -Credit card statement -Vehicle insurance bill -Mortgage statement -Property tax statement(last one received) I . 17 I Recertifications to determine resident eligibility shall be performed on an annual basis. Traditional Payment Credit Card Fees/Merchant Processing/Other Third Party Fees: (select option) ❑ Parkmobile has been certified and can pass real time authorized debit/credit card transactions to the City using one of Parkmobile's fully integrated processing partners to fund all collections directly into City's account. Should City elect to pursue an alternative Merchant Service Provider, Parkmobile shall pass real time transactions via a gateway solution at an additional cost of $.05 per authorized transaction. In either scenario, the City acts as the merchant of record (MOR) in the arrangement, covering all credit card processing costs. Parkmobile invoices the City monthly to seek reimbursement from the City for its End User Fee • assessed on each Mobile Parking transaction. or ❑ Parkmobile can pass real time authorized debit/credit card transactions daily in batch format to Parkmobile's preferred payment processor, subsequently funded directly into a Parkmobile-controlled escrow account. In this scenario, Parkmobile acts as the MOR in the arrangement and passes Net Parking Revenues in accordance with Parkmobile's standard settlement procedures to the City. As used herein, Net Parking Revenue shall mean parking revenue generated by End Users less End User Fees charged by Parkmobile, merchant processing and gateway fees, bank transfer and other third party fees. Emerging Payments Fees Parkmobile shall collect parking revenues for each Emerging Payment transaction and pass the Emerging Parking Revenue to the City in accordance with Parkmobile's standard settlement procedures. Transaction processing fees for Emerging Payments only are $.15 plus 3% of the parking fee ("Transaction Processing Fee") for each Emerging Payment. No other merchant processing or gateway fee will be charged to an Emerging Payment transaction. As used herein, Emerging Revenue shall mean parking revenue generated by End Users less End User Fees charged by Parkmobile, Transaction Processing Fees and other third party fees if applicable. Other Terms and Conditions Parkmobile's End User Fee does not cover any merchant processing or other third party fees associated with the acceptance of Traditional Payments or Emerging Payments. Parkmobile reserves the right to pass through increases in third party transaction processing and related fees. 18 The use of mobile devices for enforcement as well as data plans are not part of this agreement, except for rights reserved by the City, as referenced in Exhibiti herein. Cost for all standard signage, through the term of this Agreement, shall be borne exclusively by Parkmobile. Custom signs shall be negotiated if applicable. City • will be responsible for all signage installation. Cost of marketing, through the Term of this Agreement, shall be borne exclusively by Parkmobile based on Parkmobile's standard marketing program. Other development activities and additional services (listed below) for a fee at the request of and after written approval by City as described below. Additional Services: 1. Non-Integrated Gateway Service 2. Additional Marketing/Advertising • 3. Customized Reporting 4. Custom Integration to third parties after initial integration with City authorized third parties 5. Citation/Enforcement support 6. Additional Training 7. Event Override Solution 8. Self-Administration Service Value-Added System Enhancements Parkmobile shall provide Value-Added Enhancements to the City in accordance with the Scope of Services specified below and shall charge fees for these services as outlined in the following pricing structure: 19 " i t_ PRICING FOR MIAMI BEACH VALUE-ADDED ENHANCEMENTS F2 g5 g_a7V,FS WAV:IT !Drag' N i s f if{?LIliidgli i L air agr ICn S2IR5f. 3aAVA M ID.s SEfis_ly2 Fees COMMENTS/CIARIPICATIONS •• • :Parkmoblle Hosting&Administration $100/month assessed to Miami Beach,coveting all merchants/Houses of Worship partldpeting in the program $.70 per • • PmWtoblle 20/7 Customer SUponrt minute Porkmoblle shall bill Miami Beach only for support cods associated with the Electronic Validation Program. .Commercial Merchants' • assessed each merchant participating In program;10%dlecount of monthly minimum for 1-year or longer contreatr,no l l.e,Horeb/Resletumnts/Retail. SBO/month cost to Miami eeeoh • assessed each merchant partlalpetlnO In program;10%discount off monthly mlNrrum for 1-year or longer contracts;no • Houses of Worship' • $C5/rponth cost to Miami Beach • F0orthly ndnmwm roauirod to p.ntdaato N program and mats rodemptmn A 60.merIHp0aadatlaml tharme.r 9.2.1 Pea Validation meowed massed to mar ham /Mm hly minimum rogamd to porddpcto to pogrom end rev.i.radan:peon al mu monthlyva @Ltlantl tlntmnar 9,20 par rned.emmewled annelid tomato/von • • jrrri vu%,'�g+t`i'%�? 3. '�^L'y4 ''�s Y!,�;' d F'4P-R c t I t�y u- ,Pry )r h >'s •�- r� � {a --: • Fees • •Security.%Support Fees Included • .Hosting Fee Ireluded • :Maintenance Pee Included $.70 Per • porkmobtle2A//CustomerSupport minute Parkmobila shall bill Miami Beach only for moped calls associated with the Resident Visitor Pass Program. ' 'Initial Sat De S 1.250 one-time payment due from Miami Beach;additional stone/epees attached In separate document .Permit Fee(par permit) Monthly Pricing ?Threshold Pricing* Threoho de • ]at 800 $1.03 par permits permit to offset the variable cast of the monthly Permit fee absorbed by the City of Miami Beach,a fixed resident• por paid online service too can be passed alongto the residents purahosIng the visitor oughts). Next 1.0,000 $.00per • permits permit per 10%discount for any permits issued In excuse of 500 per month • Hoot 2,500 $'obpar • permit permits par 20%dle count for any permits issued In cocas.of 10,500 per month Remaining $$.75 per • Permits permit por 25%discount for anY permits Issued In excess of 13,000 per month • '•nn Parma rnwsaaron Fea stedbo omtNmun moiety fag of Otto,reproaaatea too pamdt trasmetIon rave 09trpanne gold ererny by redden for their vldura, •. 'MY ponnit+l.ewd.hovo 000 or a monthly bash shall ha d•too nem:rdsssin Ow Ulm hold monk shield moray garret vomecdon foal fall short of et minimum balance,alone woad to tainkk ue Periond0a tN sha0Mt • Parkmoheo's P.milt Poo logo not away rw nMdul hone hay fuidllmmh merchant proevollog,getaway m other fond perm toes oumatad with the oenmanot of Penns Payments.Admablle totems the lieu to Monate wnelt Faes end 0dtlldonal lama leas nein nx:y fool says wean mete to abr.Partmatia • alsorasarvm the riaattopan through Inman.M Odin Inrtyaamaatnn prooae0y and rcotodre.r,gappotedo,upon gritty lanidayswmovn nonce to ClhM.• ��'g f. I ti 1. FiCSa.�0Gv't tl y- F. 7�G, T,kfiiF C.T.Riiir 1 P{1 5r, t ifE�C ' ryar7rt^`4".va'atEl f ti37 T b2 .rSl l2g-g3^- a.�LY�-Y..3.'I! Q]�r� ,'}��'�N !I.fM1utL_L,�.,Tt>,'aL.I�C1eSNNiT�1,11� lUeFk2� �IJ�ti.__�}1� .YLsSV-:i �r�:i}_ f,t�ll'.T.?_ �n_,_ OPTION A: 0PSCRIpTtONS 'User Workflow Opticn in Concept Customer utl Hasa Parkmoblle's app to generate a OR Code on tholrsrnartphone(en',stloket",stroller to an airport boarding pose). Customer scans the OR Code generated et entrance alit of facility.PARCs system applies the correct parking mhos,calculetasthe customer's foe due on exit,&customer's Parkmablio account satisfies the payment balance, • 'Equipment Onpondendee Parking Equipment must be Integrated with Perkmohiie',hosted solution end mint Include bar/Ocode scanners et the entrance &exit of any lane where the Perkmoblle cornice Is meets ovallahle Parkmobllo Ic nteeration Cost :Parkmoblio Carwenienco Fee Non-resident eostomer'aye ,50/tux;•cell Ins resident will nor be assessed a convenience fee ' OPTION 01 DESCRIPTIONS. ... UenrWotMlow Option In Concept Customer utilises Porkmobilo's app to scan a bar/OR coda generated on the perking ticket pulled from tho facility's!lake'spltter, Customer Uses the ln•epo scanner built within Perkmshile's app to scan the parking ticket once he/she hen entered the facility. Noon scanning tho ticket,Parkmobile notifies the PARC's system that austomor will be making the final payment due (upon conclusion of perkng)with hlsIfserPerknobile account,When leevingfedllty,customer feeds ticket into the Exit Pay In Lane Machine,PARCssystomldentifiestheticket,apollosthecorrectparkingrates,calouletesthecustomer'sfoedueon • tout,&customer's Parkmobllo account satisfies the payment balance, 'Equipment Dependencies Parking Equipment must be integrated with POt'<moblte's hosted solution.All tickets(tam ticket spltters In one lanes where the Parkmoblle service is mode avolfable must Include bar/OR codes on tho physical tickets produced by the ticket aplttore, ,Perkmohno integration Cost $5,000 Perkrmobile Convenience Foe Non-resident customer Days SSO/trxlqua lifying resident will not ha assessed a convenience fee 20 • u l +I � I l n:rllAA 4 111111111, 110/0111=~010101," W MIAMI . A - City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490. Fax:786-394-4075. ADDENDUM NO. 4 REQUEST FOR PROPOSALS (RFP) 2015-135-WG FOR PARKING METER COLLECTION SERVICES June 24, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. REVISION RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Friday, July 10, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. Any questions regarding this Addendum shall be submitted in writing.to the Procuremert Contact noted below: Contact: Telephone: Email: William Garviso 305-673-7000 ext. 6650 williamciarviso(a�miamibeachfl.gov Additionally, the City Clerk's is to be copied on all communications via email at: RafaelGranadomiamibeachfl.gov or via facsimile: 786-394-4188 Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Si f`rel A - is Pro• ement Director =re n - N. lx _ City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490. Fax:786-394-4075. ADDENDUM NO. 3 REQUEST FOR PROPOSALS (RFP) 2015-135-WG FOR PARKING METER COLLECTION SERVICES June 16, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. REVISION Appendix E Proposal Tender Form has been revised and is attached. THE REVISED PROPOSAL TENDER FORM IS REQUIRED TO BE SUBMITTED WITH THE BID IN ORDER TO BE DEEMED RESPONSIVE. II. REVISION RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Friday, June 26, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. III. CLARIFICATION There are currently 1,020 single space meters and 755 multi-space pay stations in the system. The Parking Department is continuing to gradually transition from single space meters to multi-space meters. The City is in the process of purchasing and installing an additional 100 multi-space meters to replace existing single space meters. Once installed the remaining amount of single space meters will be approximately 200, and will be on a monthly collection schedule. The new amount of Multi-space meters will increase to approximately 855 with a varying collection schedule based on the acceptance of credit card payment. The location of the single space meters that are to be replaced with multi-space meters have not yet been determined. The location of the additional multi-space meters provided as part of Addendum No. 2 will be revised and provided to the successful bidder when available. Any questions regarding this Addendum shall be submitted in writing to the Procurement Contact noted below: RFP 2015-135-WG _ Addendum No.2 Contact: Telephone: Email: William Garviso 305-673-7000 ext. 6650 williamoarviso(cr�miamibeachfl.gov Additionally, the City Clerk's is to be copied on all communications via email at: RafaelGranadomiamibeachfl.gov or via facsimile: 786-394-4188 Proposer re reminded to acknowledge receipt of this addendum as part of your RFP sub ' • s. 4 '�`ement Director 2 ' Page RFP 2015-135-WG Addendum No. 2 . • REVISED APPENDIX E PROPOSAL TENDER FORM Failure to submit Appendix E, Proposal Tender Form, in its entirety and fully executed by the deadline established for the receipt of proposals will result in proposal being deemed non-responsive and being rejected. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. This Proposal Tender Form shall be completed mechanically or, if manually, in ink. Proposal Tender Form completed in pencil shall be deemed non-responsive. All corrections shall be initialed. Total Item Description Quantity U I M • Unit Cost • (ouantity_x_unit_Cost) 1 Single Space Collection 30 7000 2,400 Each $ $ 2 Multi-Space Collection 4600 17,000 Each $ $ TOTAL COST• • *Total Cost shall be used to calculate Cost Points as noted in Section 0400 Proposal Evaluation. Btdder s Affirmation Company: Authorized Representative: Address: Telephone: Email: Authorized Representative's Signature: Prompt Payment Terms % Days 3 ' Page mei ® r® • ®a® ems.SPRINIM•Wilpilain ias•.` 1 City of Miami Beach, 1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490. Fax:786-394-4075. ADDENDUM NO. 2 REQUEST FOR PROPOSALS (RFP) 2015-135-WG FOR PARKING METER COLLECTION SERVICES May 28, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. REVISION RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Friday, June 19, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor Miami Beach, Florida 33139 Late proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. II. REVISION TO APPENDIX C, SPECIFICATIONS, PARAGRAPH 6(D) Contractor shall provide sufficient secure and safeguarded vehicles 2015 or newer, --- - - - -- -•-- - - •• - - -- -' for its employees to ensure effective and efficient Collection Services. These vehicles must be supplied daily and additional vehicles should be provided as needed to perform collection and supervision services. All vehicles shall contain the required equipment and safeguards as outlined herein. III. RESPONSES TO QUESTIONS RECEIVED Q1) Can the City better define "Public Benefit" as found in Section 0300, Tab 5 of the Proposal Submittal Instructions and Format? Al) Per RFP Section 0300, Tab 5, Page 11, "Public benefit(s) to the City may include, without limitation, benefits to residents, benefits in support of the City's educational compact with Miami Dade Public Schools, and/or such other City public benefits and/or services as the City Manager may, in his reasonable judgment and discretion, from time to time require." Q2) Is the minimum requirement specified in Appendix C, Paragraph C1 (2), "three (3) contracts for similar scope and size within the last five (5) years," required to be contracts within the State of Florida? A2) No. RFP 2015-135-WG Addendum No. 2 Q3) Can the City specify how many vehicles at a minimum will be required by the City? A3) No. Contractor shall provide sufficient secure and safeguarded vehicles 2015 or newer, for its employees to ensure effective and efficient Collection Services. These vehicles must be supplied daily and additional vehicles should be provided as needed to perform collection and supervision services. Historically, up to three (3) vehicles have been used in the operation and one (1) available as a spare. Currently, two (2) vehicles are used daily and one (1) is available as a spare. Q4) Can the City specify the required vehicle retrofit of each vehicle? A4) Please refer to Appendix C; Section C.3 Specifications; # 6 General Provisions; paragraph F —page 26. Q5) Can the City specify how many employees are required for each vehicle? A5) Contractor shall propose the number of employees assigned per vehicle needed to successfully perform collection and supervision services. Historically, two (2) employees have been assigned per vehicle. Q6) Can the City provide a five (5) year history of the parking meter collection trend? A6) Yes, please refer to attached Exhibit A. Q7) We are a joint venture of two companies, do both companies need to be registered and established in South Florida before bidding? Has the joint venture have to be registered before bidding? A7) Joint Ventures are not allowed. The City will contract with a Prime Contractor only. Each proposal shall be submitted by the Prime Contractor only. However, proposals may include sub-contractors or sub-consultants to the Prime Contractor. Q8) Is there a list of meters with its location and type (Single Space or Multi-Space) available to bidders? A8) Yes, please refer to attached Exhibit B. Q9) What are the make and model of the single space meters? A9) MacKay Guardian XLE Q10) Is there any kind of centralized online collecting system or is the collection data stored only in the mobile devices? A10) Collection data for single space meters is stored on the mobile devices until information is downloaded. Multi-space meter data is not collected by a mobile device. Q11) What are the make and model of the collecting mobile devices? Al 1) Two Technologies Inc., JETTXL Q12) Are there records of last year's collections? Something like dates and routes of collections? Al2) Yes, please refer to attached Exhibit A. 21 Page RFP 2015-135-WG Addendum No. 2 Q13) Who is responsible if a meter for some reason is out of service and the collection cannot be completed? Is there any maintenance service that makes sure that the meters are in a condition to be collected? A13) A City Parking Meter Technician will handle all repairs and maintenance. The successful contactor shall collect the funds on the following collection schedule, if the repair cannot be made on the spot. Q14) Is there any value to the City of Miami Beach in the introduction of new/simpler processes using new technologies? A14) Yes, submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications. Q15) How shall the City of Miami Beach be invoiced for the collections; Weekly or Monthly? A15) The City of Miami Beach shall be invoiced monthly. Q16) About previous solicitations processes, are they public? Could we have access to previous proposals? A16) Yes, Three proposals were received under Request For Proposals 43-10/11. Please refer to Attachments E, F & G on PublicPurchase.com. Q17) Are the quantities for collections on Appendix E, Proposal Tender Form an annual number or a monthly number? A17) The estimated quantities referred to on the Proposal Tender Form are annual. Q18) How many single space meters are there in the system and where are they geographically located (please provide a map or GIS drawing)? A18) There are currently 1,020 single space meters in the system. See below list of single space meter zones. Please refer to Exhibits B, C and D for the location of zones. #of SS #of SS #of SS Zone Meters Zone Meters Zone Meters 1B 12 7A 4 15B 13 lx 2 7C 1 16B 31 2X 83 7X 90 16C 34 3X 28 8A 11 16X 10 4B 68 8X 112 19A 13 4C 4 9B 6 23X 25 4X 46 9X 133 24X 24 5H 27 10A 7 26X 92 6B 4 10H 1 P15 10 6X 108 15A 19 P93 2 Wage RFP 2015-135-WG Addendum No. 2 Q19) How many Pay Stations are there in the system and where are they geographically located (please provide a map or GIS drawing)? A19) There are currently 755 multi-space pay stations in the system. Please refer to Exhibits B, C and D for the location of zones. #ofMS #of MS #of MS Zone Meters Zone Meters Zone Meters 1SA 4 P011 2 P052 2 15B 3 P110 1 P055 3 15X 7 P111 2 P057 2 16A 14 P112 1 P058 2 16B 18 P012 2 P059 3 16C 21 P013 2 P060 3 16X 15 P016 2 P061 3 19A 1 P018 2 P062 2 1X 38 P019 2 P063 3 24X 15 P002 3 P064 2 26X 19 P020 3 P071 11 2X 39 P021 2 P072 5 3X 13 P022 2 P080 2 4B 30 P023 3 P081 4 4X 86 P024 5 P082 1 6X 23 P025 4 P083 2 7A 67 P026 5 P084 2 7X 70 P027 6 P085 2 8X 41 P029 5 P086 3 9X 61 P032 4 P087 2 G7 2 P004 2 P088 1 P001 6 P046 4 P089 2 P106 5 P048 1 P090 2 P107 2 P049 4 P091 6 P108 2 P005 2 P092 7 P109 2 P051 1 P093 2 Q20) Are current daily collection assignments specific to the type of collections (single space meters or pay stations) and do any collection assignments contain both types of collections (e.g. combined single space and pay stations collected on same route)? A20) Collections are assigned daily according to utilization. Both single-space and multi- space meters are collected daily. Q21) What is the anticipated transition period time frame should the contract be awarded to a new operator? A21) The successful proposer shall be provided 30 calendar days from receipt of purchase order to begin all operations specified herein. 41 .Page RFP 2015-135-WG Addendum No. 2 Q22) Provide the currently approved base staffing schedule in place for the meter collection services. A22) Currently there are four (4) collectors assigned to work Monday to Friday. Please refer to Appendix C; C3 Specifications; #4—page 25. Q23) Regarding the $500,000 Fidelity Bond; if the Proposer is responding to both RFPs (Miami Beach Parking Attendant and Miami Beach Parking Meter Services) can the City clarify if 2 separate Bonds totaling $1 million dollars is required or is one $500,000 bond sufficient? A23) The two referenced projects are mutually exclusive agreements. This RFP requires its own Third Party Bond in the amount of$500,000.00. Q24) The RFP states "Contractor shall provide sufficient vehicles 2015 or newer, (in such number as reasonably determined by the City) for its employees to ensure the effective and efficient transport of attendants to assigned locations throughout all shifts. Can the City please clarify how many vehicles it has determined to be necessary? A24) This RFP makes no reference to the transport of attendants to assigned locations. Q25) Would the City consider allowing the Proposer to provide meter maintenance and meter technicians? A25) No. Q26) Appendix E states to submit Section 5, Bid Price Form. Can the City provide the referenced Bid Price form if it is separate from Appendix E? A26) Section 5 and Appendix E are one and the same- page 33. Q27) The City does not specify how each vehicle needs to be retrofitted to properly • handle the canisters while moving within a collection route. Please consider adding the following requirements which are part of the current contract: a. Interior iron/steel caged compartments to enclose, keep upright, and distinguish all full and empty coin canisters/sealed coin collection buckets/bill hoppers, including an individual slot for each in order to lock in an iron/steel compartment independently of each of the other collection devices. Additionally, the vans must be equipped with compartments or containers that would secure the handheld equipment and prevent it from getting damaged or lost in the van. b. The solid bulkhead separating the driver from the back compartment of the vehicle must have an opening that would permit the driver to have a clear view of the back compartment. A27) Please refer to response to Q4. Q28) How many collectors (personnel) is the City requiring? For audit purposes, the City requires all collection teams to be two-deep. Will this be required in this bid? A28) Contractor shall propose the number of employees assigned per vehicle needed to successfully perform collection and supervision services. Historically, two (2) employees have been assigned per vehicle. Q29) What time should the Collectors report to work and what time are they expected to be dismissed? A29) Please refer to Appendix C; C3 Specifications; #4— page 25. 5 Wage RFP 2015-135-WG Addendum No. 2 Q30) What days of the week should we plan on collecting? A30) Please refer to Appendix C; C3 Specifications; #4—page 25. Q31) Could these collectors be hired on a full time basis? A31) To be determined by proposer. Q32) If the selected vendor needs to use a spare vehicle that does not meet the security requirements set forth in the RFP and subsequent contract, will they be in violation of such contract? A32) Yes. Q33) In the current contract, we have two fully equipped collection vans and one fully equipped spare. Does the City feel that this will be adequate or not enough of a fleet going forward? A33) Please refer to response to Q3. Q34) Section 0400(3): Step 2 of the evaluation criteria adds up to 15, but the RFP states 35. Is this a typo? A34) Yes. This is a typo. Total available Step 2 points should read 15. Any questions regarding this Addendum shall be submitted in writing to the Procurement Contact noted below: Contact: Telephone: Email: William Garviso 305-673-7000 ext. 6650 williamgarviso(a)miamibeachfl.gov Additionally, the City Clerk's is to be copied on all communications via email at: RafaelGranadoc miamibeachfl.gov or via facsimile: 786-394-4188 • Pro•osers are reminded to acknowledge receipt of this addendum as part of your RFP sub',,ission. Ale E.—nis • of urement Director - • RFP 2015-135-WG Addendum No. 2 EXHIBIT A 5 YEAR COLLECTION HISTORY • • 7 IPage u 7 m U1 r-1 O Lri W -t0 N m co tf) 01 CO N N G 01 01 N V1 <--I 14 ri ri 00 7 2 O N ▪ tJ y tf l • M N U1 co LD 00 ri 10 01 l0 LO iO N 00 N N 7 7 m N N N co N N } w • 04 C 7 7 U1 U1 U1 111 CO r-I r-1 .--I r-I r-I F-1 ri Ol 0 0 0 0 0 0 0 } N N N N N N N • 10 N N N 0 LO 01 01 CO N U1 N .1 e-1 N 01 10 .--I 00 u1 1-1 U1 U1 7 ul O. N 7 10 1.0 Ui 133 l0 7 00 01 01 00 7 1d r-i ,i 1 ri r i rti .4 1. ri N O 00 O N co co N l0 7 O 01 N 00 7 tO 0 0 7 01 0 Co ri l0 c a N ri 0 0 rti v1 Ui 0 N CO CO 7 N Ui Co rn ui 0 th a ui c CO IN ai 00 v > 0♦ .--I r-I r-I r-I ti .--1 r-I r-I r-I ri +0 LL 00 _C ✓ v1 m m m 7 - 7 7 7 7 7 7 7 H CO e-I r-1 r-1 N N .-1 r-I ri r-1 ri ri r-1 4) 0 0 0 0 0 0 0 0 0 0 0 0 } N N N N N N N N N N N N N N 0 7 0 N 7 U1 01 N 0 N 0 1-1 N N 0 0 0 t0 0 1.13 U1 Ul N O N a N ri ri 0 m m 0 N m ri m u1 N • h tti rr 14 ,-I' rti .-i .-I r'1 1 .7 z - ri UJ SQ 3 V ami Q O Qn' N C7 W 111 CO CO N 1/40 u1 N V1 CO 0 01 7 VI N CO 111 .-i 01 O r-1 (NI N m 1.0 CO 7 U1 J N 0. 1--I 01 7 0 01 M O O CO 111 N N N • O VI Ci 7 10 00 111 n 00 0 111 n n Ul C ). 61 .--1 ri e-i .--1 ri r-1 ri ri ri N ri .-'1 0 W U- 00 �=it�/ Z / 0 N N N CO CO m m M CO CO m CO W G CO r-1 r-1 1-1 1-1 ri ri r-I 1--1 r-I C+ 0 0 0 0 0 0 0 0 0 0 0 0 W Y N N N N N N N N N N N N J - 41 N in .-I M m ri 7 00 7 N 7 1-1 O1 r 0 U N 7 IN N N CO 1.0 01 IN 00 7 N 01 V G 10 V1 10 1O 10 0 1.0 10 ul ul 10 m u1 CL' UI .4 14 .-1 ri ri N r1 N r4 N .--1 ri al W ri 2 3 rig w O • N 61 r•1 00 N ri 1--1 m - U1 LO M 7 01 7 • .11 U N 01 0 0 7 m r-1 m ■i m W al 0t C a. m N 0 7 1.0 IN .--I m 0 7 U1 N 0 Q V1 U1 n CO n n CO Ul O 1-1 N e-i ri ri .-i ri .-I r-I ri 0 LL0 C UI N N N N N N N N 10 t-1 N .--1 r-I .-i .--I .-i r-1 r-I .-i .--I r-I 4, 000000000000 1' N N N N N N N N N N N N U1 ul 7 0 N 7 7 V1 U1 O U1 O 7 U1 00 r-1 N lD N 7 U1 U1 N CO N 00 O. t0 U1 U1 UI UI 0 N CO N +0 N l0 N UI .-i .--i 14 t I 14 N 1 .4 r-I .-i .4 ry O N C7C -I O ON d N m ri 00 U1 7 lD CO N N tO 0 .-1 u r1 r-1 N l0 7 - U1 U1 1.11 V1 V) N 0 0. 7 r-1 ri CO 0 CO N 0 CO 00 ri 01 ri U1 V (1'1 U1 V V tO V U1 1di M N CC 0 } OJ r-1 r-I N r-I N N r-I .-1 H r-I ri 1-1 00 u —0 C H 0 0 0 ri ri ri .-1 ■i .-i N r-1 1-1 (0 ri N r-I ri N r-I .--I .--I ri .--1 r-I N 41 0 0 0 0 0 0 0 0 0 0 0 0 Y N N N N N N N N N N N N Q K LU W } W C cc W } CO m < QC a J N cc0 O w w , Jw, V } } H u O wQ Z Q a. O Z Q fQ.. 1„, RFP 2015-135-WG Addendum No. 2 EXHIBIT B METER ZONES SOUTH Wage jl ®� rzyr x d i1 _l � 7i i i , ..„ott..4,,] A.., 0 in zi - Of _v. , in :,_, ;Li..; ,- n., gyj - ___-, - ,:i. .__ _:.7:-.L:: .: n c'-' �� l8 _ -® �a,d c9-X ri. rift i 11 [l H :,_ . 11:: , , _____ ,a � fi s il r= : I] —• — Lip _ ! ' !I j! ❑1 1 '' l=;rja -: 1_R_ _ 1�it -, -4,, rL]_ -111 -1 , L- - --- 11r :Fin t s! ''''''' \' 111 EID DO _OP_rUFPOICiii iTtrivi1/44_ 48 ' l , is u ❑ ;� f�r r 11 1 x.0.1 Li Huts .r a r RFP 2015-135-WG Addendum No. 2 EXHIBIT C METER ZONES MID 91 Page loir;ip,-- in ®ap bp"-ice II _ , _.Ii- , _6i°°r6 :, Qo® »� ®®©c:pit&g pz riitz cDC1001r. , Jjdr aLog ®,_ mss' I • i .:sq,-;;S:4 o=rr:�,=� �� IG57641/' pgoc ogy � �i 0/100 i 7.1Viti 1 , i - /F3a l r a�a J \, - - , 1), \ , , = - ),, ,,,,:,,,Lii.ljpay e CI ��0 or 10 , 0 ki . or ��1 01 0 Di ,In c � I 0 1 RFP 2015-135-WG Addendum No. 2 EXHIBIT D METER ZONES NORTH 101Page 1 I 1 IIIMINEINNimans . .:: 31a L----- 'Aril] [1[11 ummiliiiimine .....1 A 51 FRA II''' *am- im- ol pi ,,... cpoociki q.....„ i .‘,.1, MOD00011 -----EN I 111111Mall 11M OM OffiLt X IlaillOgDi ' r7.,, r_ _= \NE i , ; I I al NM VI i • i C, i is 14 T 'L c7\ 1 1 1 .., i 1 ir dialT, rap f MIAMIBEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel:305-673-7490.Fax:786-394-4075. ADDENDUM NO. 1 REQUEST FOR PROPOSALS NO. 2015-135-WG PARKING METER COLLECTION SERVICES MAY 13, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFQ is amended in the following particulars only. 1. RFP DUE DATE AND TIME. The deadline for the receipt of proposals is extended until 3:00 p.m., on Friday, June 5, 2015, at the following location. Miami Beach City Hall Procurement Department 1700 Convention Center Drive, 3rd Floor • Miami Beach, Florida 33139 Late,proposals will not be accepted. Proposers are cautioned to plan sufficient time to allow for traffic or other delays for which the Proposer is solely responsible. • A FORTHCOMING ADDENDUM WILL CONTAIN ANSWERS TO THE QUESTIONS RECEIVED. • Any questions regarding this Addendum should be submitted in writing - to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov. Procurement Contact: Telephone: Email: William Garviso 305-673-7000, ext. 6650 WilliamGarviso @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFQ submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders" questionnaire with the reason(s) for not submitting a proposal. • Sitc-.y, Al-giro curement Director 1 REQUEST FOR PROPOSALS ( RFP) PARKING METER COLLECTION SERVICES 2015-135-WG RFP ISSUANCE DATE: APRIL 21, 2015 PROPOSALS DUE: MAY 19, 2015 @ 3:00 PM ISSUED BY: WILLIAM GARVISO, CPPB if,i4 MIAMIBEACH WILLIAM GARVISO, PROCUREMENT COORDINATOR PROCUREMENT DEPARTMENT 1700 Convention Center Drive, 3rd Floor, Miami Beach, FL 33139 305.673.7000 X6650 I www.miamibeachfl.gov ® MIAMI BEACH TABLE OF CONTENTS SOLICITATION SECTIONS: PAGE 0100 NOT UTILIZED N/A 0200 INSTRUCTIONS TO PROPOSERS & GENERAL CONDITIONS 3 0300 SUBMITTAL INSTRUCTIONS & FORMAT 10 0400 PROPOSAL EVALUATION 12 APPENDICES: APPENDIX A PROPOSAL CERTIFICATION, QUESTIONNAIRE AND AFFIDAVITS 14 APPENDIX B "NO PROPOSAL" FORM 21 APPENDIX C MINIMUM REQUIREMENTS & SPECIFICATIONS 23 APPENDIX D SPECIAL CONDITIONS 30 APPENDIX E COST PROPOSAL FORM 32 APPENDIX F INSURANCE REQUIREMENTS 34 RFP 2015-135-WG 2 ® MIAMI BEACH SECTION 0200 INSTRUCTIONS TO RESPONDENTS&GENERAL CONDITIONS 1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the "proposal") to the City for the City's consideration as an option in achieving the required scope of services and requirements as noted herein. All documents released in connection with this solicitation, including all appendixes and addenda, whether included herein or released under separate cover, comprise the solicitation, and are complementary to one another and together establish the complete terms, conditions and obligations of the Proposers and, subsequently, the successful Proposer(s) (the"contractor[s]") if this RFP results in an award. The City utilizes PublicPurchase (www.publicpurchase.com) for automatic notification of competitive solicitation opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective Proposer who has received this RFP by any means other than through PublicPurchase must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposal submitted. 2. PURPOSE. The City of Miami Beach is soliciting responses from proposers for parking meter collection services, of single space parking meters and/or multiple space pay stations owned and located within the City of Miami Beach. Collection Service shall transport all coins, bills, and/or data collected to the designated place within the City of Miami Beach, for the purpose of counting, storing, depositing or any combination thereof. 3. SOLICITATION TIMETABLE.The tentative schedule for this solicitation is as follows: RFP Issued April 21, 2015 , 2015 Pre-Proposal Meeting April 27, 2015, at 9:30 a.m. Deadline for Receipt of Questions May 5, 2015, 2015 @ 5 P.M. Responses Due May 19, 2015 @ 3:00PM Evaluation Committee Review June 9, 2015 (Tentative) Proposer Presentations TBD Tentative Commission Approval Authorizing July 8, 2015 (Tentative) Negotiations Contract Negotiations Following Commission Approval 4. PROCUREMENT CONTACT. Any questions or clarifications concerning this solicitation shall be submitted to the Procurement Contact noted below: Procurement Contact: Telephone: Email: William Garviso 305.673.7000 x6650 williamgarviso @miamibeachfl.gov Additionally, the City Clerk is to be copied on all communications via email at: RafaelGranado miamibeachfl.gov ; or facsimile: 786-394-4188. The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be received no later than ten (10)calendar days prior to the date proposals are due as scheduled in Section 0200-3. All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum. RFP 2015-135-WG 3 m MIAMI BEACH 5. PRE-PROPOSAL MEETING OR SITE VISIT(S). Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-Proposal conference will be held as scheduled in Solicitation Timeline above at the following address: City of Miami Beach City Hall -4th Floor City Manager's Large Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1-888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 5804578 Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. 6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective Proposers are not binding on the City and will be without legal effect, including any information received at pre- submittal meeting or site visit(s). Only questions answered by written addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through PublicPurchase. 7. CONE OF SILENCE. Pursuant to Section 2-486 of the City Code, all procurement solicitations once advertised and until an award recommendation has been forwarded to the City Commission by the City Manager are under the "Cone of Silence." The Cone of Silence ordinance is available at http://library.municode.com/index.aspx?clientlD=13097&statelD=9&statename=Florida. Any communication or inquiry in reference to this solicitation with any City employee or City official is strictly prohibited with the exception of communications with the Procurement Director, or his/her administrative staff responsible for administering the procurement process for this solicitation providing said communication is limited to matters of process or procedure regarding the solicitation. Communications regarding this solicitation are to be submitted in writing to the Procurement Contact named herein with a copy to the City Clerk at RafaelGranado @miamibeachfl.gov. RFP 2015-135-WG Page 4 ® MIAMI BEACH 8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following ordinances/resolutions, which may be found on the City Of Miami Beach website: htto://web.miamibeachfl.qov/procurement/scroll.aspx?id=23510 • CONE OF SILENCE CITY CODE SECTION 2-486 • PROTEST PROCEDURES CITY CODE SECTION 2-371 • DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3 • LOBBYIST REGISTRATION AND DISCLOSURE OF FEES CITY CODE SECTIONS 2-481 THROUGH 2-406 • CAMPAIGN CONTRIBUTIONS BY VENDORS CITY CODE SECTION 2-487 • CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT ISSUES CITY CODE SECTION 2-488 • REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE EQUAL BENEFITS FOR DOMESTIC PARTNERS CITY CODE SECTION 2-373 • LIVING WAGE REQUIREMENT CITY CODE SECTIONS 2-407 THROUGH 2-410 • PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY VETERANS AND TO STATE-CERTIFIED SERVICE- DISABLED VETERAN BUSINESS ENTERPRISES CITY CODE SECTION 2-374 • FALSE CLAIMS ORDINANCE CITY CODE SECTION 70-300 • ACCEPTANCE OF GIFTS,FAVORS&SERVICES CITY CODE SECTION 2-449 9. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS.The City reserves the right to postpone the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days written notice of any such postponement to all prospective Proposers through PublicPurchase. 10. PROTESTS. Protests concerning the specifications, requirements, and/or terms; or protests after the proposal due date in accordance with City Code Section 2-371, which establishes procedures for protested proposals and proposed awards. Protests not submitted in a timely manner pursuant to the requirements of City Code Section 2- 371 shall be barred. 11. VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City of Miami Beach Ordinance No. 2011- 3748, the City shall give a five (5) point preference to a responsive and responsible Proposer which is a small business concern owned and controlled by a veteran(s)or which is a service-disabled veteran business enterprise. 12. DETERMINATION OF AWARD. The final ranking results of Step 1 & 2 outlined in Section V, Evaluation of Proposals, will be considered by the City Manager who may recommend to the City Commission the Proposer(s) he/she deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami Beach City Code Section 2-369, including the following considerations: (1)The ability, capacity and skill of the Proposer to perform the contract. (2)Whether the Proposer can perform the contract within the time specified, without delay or interference. (3)The character, integrity, reputation,judgment, experience and efficiency of the Proposer. (4)The quality of performance of previous contracts. (5) The previous and existing compliance by the Proposer with laws and ordinances relating to the contract. The City Commission shall consider the City Manager's recommendation and may approve such recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also reject all Proposals. Upon approval of selection by the City Commission, negotiations between the City and the selected Proposer(s) will take place to arrive at a mutually acceptable Agreement. • RFP 2015-135-WG Page 5 m MIAMI BEACH The City may award up to three vendors (primary, secondary, tertiary), as available, by line item, by group or in its entirety. The City will endeavor to utilize vendors in order of award. However, the City may utilize other vendors in the event that: 1) a contract vendor is not or is unable to be in compliance with any contract or delivery requirement; 2) it is in the best interest of the City to do so regardless of reason. 13. ACCEPTANCE OR REJECTION OF PROPOSALS. The City reserves the right to reject any or all proposals prior to award. Reasonable efforts will be made to either award the Contract or reject all proposals within one- hundred twenty (120) calendar days after proposals opening date. A Proposer may not withdraw its proposals unilaterally before the expiration of one hundred and twenty(120)calendar days from the date of proposals opening. 14. PROPOSER'S RESPONSIBILITY. Before submitting a Proposal, each Proposer shall be solely responsible for making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions and requirements affecting the full performance of the contract. Ignorance of such conditions and requirements, and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any obligation to comply with every detail and with all provisions and requirements of the contract, and will not be accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the Proposer. 15. COSTS INCURRED BY PROPOSERS.All expenses involved with the preparation and submission of Proposals, or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and expense) of the Proposer, and shall not be reimbursed by the City. 16. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby acknowledge and agree, that the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or agents of the City. 17.TAXES. The City of Miami Beach is exempt from all Federal Excise and State taxes. 18. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules, proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will be at the Proposer's risk and may result in the Proposal being non-responsive. 19. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and found to comply with contract, specifications, free of damage or defect, and are properly invoiced. Invoices must be consistent with Purchase Order format. 20. PATENTS & ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach, Florida, and its officers, employees, contractors, and/or agents, from liability of any nature or kind, including cost and expenses for, or on account of, any copyrighted, patented, or unpatented invention, process, or article manufactured or used in the performance of the contract, including its use by the City of Miami Beach, Florida. If the Proposer uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed, without exception, that the proposal prices shall include all royalties or cost arising from the use of such design, device, or materials in any way involved in the work. RFP 2015-135-WG Page 6 m MIAMI BEACH 21. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from responsibility. Proposer agrees that the services provided shall be provided by employees that are educated,trained, experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a material breach of this contract. Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the Proposer, or its officers, employees, contractors, and/or agents, for failure to comply with applicable laws. 22. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and Conditions shall have precedence. 23. ANTI-DISCRIMINATION. The Proposer certifies that he/she is in compliance with the non-discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal employment opportunity for all persons without regard to race, color, religion, sex or national origin. 24. DEMONSTRATION OF COMPETENCY. A. Pre-award inspection of the Proposer's facility may be made prior to the award of contract. B. Proposals will only be considered from firms which are regularly engaged in the business of providing the goods and/or services as described in this solicitation. C. Proposers must be able to demonstrate a good record of performance for a reasonable period of time, and have sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if awarded a contract under the terms and conditions of this solicitation. D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well established company in line with the best business practices in the industry, and as determined by the City of Miami Beach. E. The City may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance(experience), in making an award that is in the best interest of the City. F. The City may require Proposers to show proof that they have been designated as authorized representatives of a manufacturer or supplier, which is the actual source of supply. In these instances, the City may also require material information from the source of supply regarding the quality, packaging, and characteristics of the products to be supplied to the City. 25. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or otherwise dispose of the contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to any person, company or corporation, without the prior written consent of the City. RFP 2015-135-WG Page 7 • MIAMIBEACH 26. LAWS, PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and inspection fees required to complete the work and shall comply with all applicable laws. 27. OPTIONAL CONTRACT USAGE. When the successful Proposer(s) is in agreement, other units of government or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of government or non-profit agency. 28. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to purchase the goods and services specifically listed in this solicitation from the contractor. However, the City reserves the right to purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis through the City's spot market purchase provisions. 29. DISPUTES. In the event of a conflict between the documents, the order of priority of the documents shall be as follows: A. Any contract or agreement resulting from the award of this solicitation; then B. Addendum issued for this solicitation, with the latest Addendum taking precedence; then C. The solicitation; then D. The Proposer's proposal in response to the solicitation. 30. INDEMNIFICATION. The contractor shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may be incurred thereon. The contractor expressly understands and agrees that any insurance protection required by this Agreement or otherwise provided by the contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or termination of this Agreement. 31. CONTRACT EXTENSION, The City reserves the right to require the Contractor to extend contract past the stated termination date for a period of up to 120 calendar days in the event that a subsequent contract has not yet been awarded. Additional extensions past the 120 calendar days may occur as needed by the City and as mutually agreed upon by the City and the contractor. ■ RFP 2015-135-WG Page 8 ® Iv1IAMIBEACH 32. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Proposals including, without limitation, any and all information and documentation submitted therewith, are exempt from public records requirements under Section 119.07(1), Florida Statutes, and s. 24(a), Art. 1 of the State Constitution until such time as the City provides notice of an intended decision or until thirty (30) calendar days after opening of the proposals, whichever is earlier. Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to, agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the services; (b) provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all requirements for retaining public records and transfer, at no cost, to the public agency all public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. 33. MODIFICATION/WITHDRAWALS OF PROPOSALS. A Proposer may submit a modified Proposal to replace all or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award unless withdrawn in writing prior to the Proposal due date, or after expiration of 120 calendar days from the opening of Proposals without a contract award. Letters of withdrawal received after the Proposal due date and before said expiration date, and letters of withdrawal received after contract award will not be considered. 34. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the terms in this RFP, and outline what, if any, alternative is being offered. All exceptions and alternatives shall be included and clearly delineated, in writing, in the Proposal. The City, at its sole and absolute discretion, may accept or reject any or all exceptions and alternatives. In cases in which exceptions and alternatives are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the RFP to which Proposer took exception to (as said term and/or condition was originally set forth on the RFP). 35.ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities, favors, or anything of monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift, favor or service that might reasonably tend to improperly influence him/her in the discharge of his official duties. Balance of Page Intentionally Left Blank RFP 2015-135-WG Page 9 G MIAMI BEACH SECTION 0300 PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT 1. SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be submitted in an opaque, sealed envelope or container on or before the due date established for the receipt of proposals. Additionally, ten (10) bound copies and one (1) electronic format (CD or USB format) are to be submitted. The following information should be clearly marked on the face of the envelope or container in which the proposal is submitted: solicitation number, solicitation title, Proposer name, Proposer return address. Proposals received electronically, either through email or facsimile, are not acceptable and will be rejected. Proposals are to be delivered to City of Miami Beach Procurement Department, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139. 2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids. Any Bid received after the deadline established for receipt of proposals will be considered late and not be accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays, natural or otherwise. 3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review process and assist the Evaluation Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in accordance with the sections and manner specified below. Hard copy submittals should be tabbed as enumerated below and contains a table of contents with page references. Electronic copies should also be tabbed and contain a table of contents with page references. Proposals that do not include the required information will be deemed non- responsive and will not be considered. TAB 1 Cover Letter& Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents. The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully completed and executed. 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum qualifications requirements established in Appendix C, Minimum Requirements and Specifications. TAB 2 Experience&Qualifications 2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: project description, agency name, agency contact, contact telephone & email, and year(s) and term of engagement. 2.2 Qualifications of Proposer's Team. Provide an organizational chart of all personnel and consultants to be used for this project if awarded, the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education, experience, and any other pertinent information, shall be included for each Proposal team member to be assigned to this contract. 2.3 Financial Capacity. Each Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report (SQR) directly to the Procurement Contact named herein. No proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https://supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?storeld=11696 Proposers are responsible for the accuracy of the information contained in its SQR. It is highly recommended that each Proposer review the information contained in its SQR for accuracy prior to submittal to the City and RFP 2015-135-WG 10 MIAMIBEACH as early as possible in the solicitation process. For assistance with any portion of the SQR submittal process, contact Dun &Bradstreet at 800-424-2495. TAB3 Scope of Services Proposed Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the Evaluation Committee to complete a full review and score the proposed scope of services. TAB 4 Approach and Methodology Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to: operational plan, innovative technology, recruiting and retaining quality employees, employee training, safety, pro-active approach to dealing with issues affecting Miami Beach. TAB 5 Public Benefit Submit detailed information on how proposer will provide value-added services or public benefits related to the scope of this RFP proposed by the proposer. Public benefit(s)to the City which may include, without limitation, benefits to residents, benefits in support of the City's educational compact with Miami Dade Public Schools, and/or such other City benefits and/or services as the Manager may, in his reasonable judgment and discretion, from time to time, require. TAB 6 Cost Proposal Submit a completed Cost Proposal From (Appendix E). Note: After proposal submittal, the City reserves the right to require additional information from Proposers (or Proposer team members or sub-consultants) to determine: qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each of their last two complete fiscal years). RFP 2015-135-WG Page 11 ® MIAMI BEACH SECTION 0400 PROPOSAL EVALUATION 1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the requirements set forth in the solicitation. If further information is desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral presentations to the Evaluation Committee. The evaluation of proposals will proceed in a two-step process as noted below. It is important to note that the Evaluation Committee will score the qualitative portions of the proposals only. The Evaluation Committee does not make an award recommendation to the City Manager. The results of Step 1 & Step 2 Evaluations will be forwarded to the City Manager who will utilize the results to make a recommendation to the City Commission. 2. Step 1 Evaluation. The first step will consist of the qualitative criteria listed below to be considered by the Evaluation Committee. The second step will consist of quantitative criteria established below to be added to the Evaluation Committee results by the Department of Procurement Management. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria established below for Step 1, Qualitative Criteria. In doing so, the Evaluation Committee may: • review and score all proposals received, with or without conducting interview sessions; or • review all proposals received and short-list one or more Proposers to be further considered during subsequent interview session(s) (using the same criteria). Step 1 -.Qualitative^Criteria Maximum Points Proposer Experience and Qualifications,including Financial Capability 30 Scope of Services Proposed 20 Approach and Methodology 20 Public Benefit 15 TOTAL AVAILABLE STEP 1 POINTS 90 3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may receive additional quantitative criteria points to be added by the Department of Procurement Management to those points earned in Step 1, as follows. Step 2 Quantitative Criteria Cost Proposal 10 Veterans Preference 5 ' TOTAL AVAILABLE'STEP 2 POINTS 35 4. Cost Proposal Evaluation.The cost proposal points shall be developed in accordance with the following formula: Sample Objective Formula for Cost Vendor Vendor Example Maximum Formula for Calculating Points Total Cost Allowable Points (lowest cost 1 cost of proposal Points Proposal (Points noted are for being evaluated X maximum Awarded illustrative purposes only. allowable points=awarded Actual points are noted above.) points) Round to Vendor A $100.00 25 $1001$100 X 10=10 10 Vendor B $150.00 25 $1001$150 X 10=6 6 Vendor C $200.00 25 $1001$200 X 10=5 5 RFP 2015-135-WG 12 MIAMI BEACH 5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring, Step 2 Points will be added to each evaluation committee member's scores by the Department of Procurement Management. Step 1 and 2 scores will be converted to rankings in accordance with the example below: • Proposer A Proposer B Proposer'C'Step 1 Points 82 76 80 Step 2 Points 22 15 12 1 Committee Total 104 91 92 Member 1 , Rank 1 3 2 Step 1 Points 79 85 72 Step 2 Points 22 15 12 Committee• Total 101 100 84 Member 2 Rank 1 2 3 Step 1 Points 80 74 66 Step 2 Points 22 15 12 Committee Total 102 89 78 Member 2 . Rank 1' 2 3 'Low-Aggregate-Score' 3 7 8+ Final Ranking* • • 1 2 3' * Final Ranking is presented to the City Manager for further due diligence and recommendation to the City Commission. Final Ranking does not constitute an award recommendation until such time as the City Manager has made his recommendation to the City Commission, which may be different than final ranking results. RFP 2015-135-WG Page 13 APPENDIX A (Si- MIAMI BEACH Proposal Certification , Questionnaire & Requirements Affidavit 2015- 135-W G PARKING METER COLLECTION SERVICES . PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-135-WG Page 14 Solicitation No: Solicitation Title: 2015-135-WG PARKING METER COLLECTION SERVICES Procurement Contact: Tel: Email: William Garviso 305.673.7000 x 6650 williamgarviso @miamibeachfl.gov PROPOSAL CERTIFICATION, QUESTIONNAIRE & REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. General Proposer Information. FIRM NAME: No of Years in Business: No of Years in Business Locally: No.of Employees: OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS: FIRM PRIMARY ADDRESS(HEADQUARTERS): CITY: STATE: ZIP CODE: TELEPHONE NO.: TOLL FREE NO.: FAX NO.: FIRM LOCAL ADDRESS: CITY: STATE: ZIP CODE: PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT: ACCOUNT REP TELEPHONE NO.: ACCOUNT REP TOLL FREE NO.: ACCOUNT REP EMAIL: FEDERAL TAX IDENTIFICATION NO.: The City reserves the right to seek additional information from Proposer or other source(s), including but not limited to: any firm or principal information, applicable licensure, resumes of relevant individuals,client information,financial information, or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RFP 2015-135-WG Page 15 1. Veteran Owned Business.Is Pro oser claiming a veteran owned business status? YES NO SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government,as required pursuant to ordinance 2011-3748. 2. Conflict Of Interest.All Proposers must disclose, in their Proposal,the name(s)of any officer,director,agent,or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT: Proposers must disclose the name(s) of any officer, director, agent, or immediate family member (spouse, parent,sibling,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns,either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates 3. References&Past Performance.Proposer shall submit at least three(3)references for whom the Proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact Individual Name&Title,3)Address,4)Telephone,5)Contact's Email and 6)Narrative on Scope of Services Provided. 4. Litigation History. Proposer shall submit a statement of any litigation or regulatory action that has been filed against your firm(s) in the last five years. If an action has been filed, state and describe the litigation or regulatory action filed, and identify the court or agency before which the action was instituted, the applicable case or file number, and the status or disposition for such reported action. If no litigation or regulatory action has been filed against your firm(s), provide a statement to that effect. If"No"litigation or regulatory action has been filed against your firm(s),please provide a statement to that effect.Truthful and complete answers to this question may not necessarily disqualify a firm from consideration but will be a factor in the selection process. Untruthful,misleading or false answers to this question shall result in the disqualification of the firm for this project. SUBMITTAL REQUIREMENT: Proposer shall submit history of litigation or regulatory action filed against proposer, or any proposer team member firm,in the past 5 years. If Proposer has no litigation history or regulatory action in the past 5 years,submit a statement accordingly. 5. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract cancelled due to non- erformance by an ublic sector agency? YES NO SUBMITTAL REQUIREMENT: If answer to above is "YES," Proposer shall submit a statement detailing the reasons that led to action(s). 6. Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code, including a prohibition against any vendor giving a campaign contribution directly or indirectly to a candidate, or to the campaign committee of a candidate, for the offices of mayor or commissioner. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their Proposals, in the event of such non-compliance.A fine of up to$500.00 shall be imposed on every person who violates this section. Each act of giving or depositing a contribution in violation of this section shall constitute a separate violation. "Vendor" shall include natural persons and/or entities who hold a controlling financial interest in a vendor entity. The term "controlling financial interest"shall mean the ownership,directly or indirectly,of ten percent or more of the outstanding capital stock in any corporation or a direct or indirect interest of ten percent or more in a firm. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (to which the definition of vendor as defined above may apply), including your sub-consultants), who has contributed to the campaign either directly or indirectly, of a candidate who RFP 2015-135-WG Page 16 has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. 7. Code of Business Ethics. Pursuant to City Resolution No.2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code") and submit that Code to the Procurement Division with its proposal/response or within five (5)days upon receipt of request. The Code shall, at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics, Proposer may submit a statement indicating that it will adopt,as required in the ordinance,the City of Miami Beach Code of Ethics,available at www.miamibeachfl.gov/procurement/. 8. Living Wage. Pursuant to Section 2-408 of the Miami Beach City Code, as same may be amended from time to time, Proposers shall be required to pay all employees who provide services pursuant to this Agreement,the hourly living wage rates listed below: The City Commission approved Ordinance 2014-3897 on September 30, 2014 increasing the living wage rate to $13.31/hourly without health benefits or$11.62/hourly with health benefits with an effective date of January 1,2015. The living wage rate and health care benefits rate may, by Resolution of the City Commission be indexed annually for inflation using the Consumer Price Index for all Urban Consumers(CPI-U)Miami/Ft. Lauderdale,issued by the U.S. Department of Labor's Bureau of Labor Statistics. Notwithstanding the preceding,no annual index shall exceed three percent(3%).The City may also,by resolution, elect not to index the living wage rate in any particular year, if it determines it would not be fiscally sound to implement same(in a particular year). Proposers'failure to comply with this provision shall be deemed a material breach under this proposal, under which the City may, at its sole option, immediately deem said Proposer as non-responsive, and may further subject Proposer to additional penalties and fines, as provided in the City's Living Wage Ordinance, as amended. Further information on the Living Wage requirement is available at www.miamibeachfl.gov/procurement/. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees to the living wage requirement. 9. Equal Benefits for Employees with Spouses and Employees with Domestic Partners.When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks,the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach, who are awarded a contract pursuant to competitive proposals, to provide"Equal Benefits"to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? YES NO B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners*or to domestic partners of employees? YES NO RFP 2015-135-WG Page 17 C. Please check all benefits that apply to your answers above and list in the"other"section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave;other benefits are provided directly to the spouse or domestic partner,such as medical insurance. BENEFIT Firm Provides for Firm Provides for Firm does not Employees with Employees with Provide Benefit Spouses Domestic Partners Health Sick Leave Family Medical Leave Bereavement Leave If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage)you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City Manager, or his designee. Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl.gov/procurement/. 10. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted or as amended from time to time,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal, proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work;may not submit proposals, proposals,or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier,subcontractor,or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees with the requirements of Section 287.133, Florida Statutes,and certifies it has not been placed on convicted vendor list. 11. Acknowledgement of Addendum. After issuance of solicitation, the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure to obtain and acknowledge receipt of all addenda may result in proposal disqualification. Initial to Confirm Initial to Confirm Initial to Confirm Receipt Receipt Receipt Addendum 1 Addendum 6 Addendum 11 Addendum 2 Addendum 7 Addendum 12 Addendum 3 Addendum 8 Addendum 13 Addendum 4 Addendum 9 _ Addendum 14 Addendum 5 Addendum 10 Addendum 15 If additional confirmation of addendum is required,submit under separate cover. RFP 2015-135-WG Page 18 DISCLOSURE AND DISCLAIMER,SECTION The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the"City")for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation, or in making any award, or in failing or refusing to make any award pursuant to such Proposals, or in cancelling awards, or in withdrawing or cancelling this solicitation, either before or after issuance of an award,shall be without any liability or obligation on the part of the City. In its sole discretion, the City may withdraw the solicitation either before or after receiving proposals, may accept or reject proposals, and may accept proposals which deviate from the solicitation, as it deems appropriate and in its best interest. In its sole discretion, the City may determine the qualifications and acceptability of any party or parties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal, the applicant agrees to deliver such further details, information and assurances, including financial and disclosure data, relating to the Proposal and the applicant including, without limitation, the applicant's affiliates, officers, directors,shareholders,partners and employees,as requested by the City in its discretion. The information contained herein is provided solely for the convenience of prospective Proposers. It is the responsibility of the recipient to assure itself that information contained herein is accurate and complete.The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents,or on any permitted communications with City officials, shall be at the recipient's own risk. Proposers should rely exclusively on their own investigations,interpretations, and analyses.The solicitation is being provided by the City without any warranty or representation,express or implied, as to its content, its accuracy,or its completeness. No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval. The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer,is totally relying on this Disclosure and Disclaimer,and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal. This solicitation is made subject to correction of errors, omissions,or withdrawal from the market without notice. Information is for guidance only,and does not constitute all or any part of an agreement. The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no reason,without any resultant liability to the City. The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses. At that time, all documents received by the City shall become public records. Proposers are expected to make all disclosures and declarations as requested in this solicitation. By submission of a Proposal,the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge, information,and belief. Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this solicitation, or any response thereto, or any action or inaction by the City with respect thereto, such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages.The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The solicitation and any disputes arising from the solicitation shall be governed by and construed in accordance with the laws of the State of Florida. RFP 2015-135-WG Page 19 PROPOSER CERTIFICATION I hereby certify that: I, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation, all attachments, exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation, and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualification of proposal submitted; Proposer has not divulged, discussed, or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Proposal Certification, Questionnaire and Requirements Affidavit are true and accurate. Name of Proposer's Authorized Representative: ' Title of Proposer's Authorized Representative: Signature of Proposers Authorized Representative: Date: State of _ ) On this day of ,20_,personally appeared before me who County of ) stated that (s)he is the of , a corporation, and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed. Before me: Notary Public for the State of My Commission Expires: RFP 2015-135-WG Page 20 APPENDIX B tri MIAMI BEACH " No Bid " Form 2015- 135-W G PARKING METER COLLECTION SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 Note: It is important for those vendors who have received notification of this solicitation but have decided not to respond, to complete and submit the attached "Statement of No Bid." The "Statement of No Bid' provides the City with information on how to improve the solicitation process. Failure to submit a "Statement of No Bid" may result in not being notified of future solicitations by the City. RFP 2015-135-WG Page 21 Statement of No Bid WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S) CHECKED AND/OR INDICATED BELOW: Workload does not allow us to proposal _Insufficient time to respond Specifications unclear or too restrictive Unable to meet specifications _Unable to meet service requirements _Unable to meet insurance requirements _Do not offer this product/service _OTHER (Please specify) We do_do not_want to be retained on your mailing list for future proposals of this type product and/or service. Signature: Title: Legal Company Name: Note: Failure to respond, either by submitting a proposal or this completed form, may result in your company being removed from our vendors list. PLEASE RETURN TO: CITY OF MIAMI BEACH PROCUREMENT DEPARTMENT ATTN: William Garviso RFP PROPOSAL#2015-135-WG 1700 Convention Center Drive MIAMI BEACH, FL 33139 RFP 2015-135-WG Page 22 APPENDIX C BEACH MAMI Minimum Requirements & Specifications 2015- 135-W G PARKING METER COLLECTION SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-135-WG Page 23 Cl. Minimum Requirements. The Minimum Eligibility Requirements for this solicitation are listed below. Proposer shall submit detailed verifiable information affirmatively documenting compliance with each minimum requirement. Proposers that fail to comply with minimum requirements will be deemed non- responsive and will not be considered. 1. Proposer shall maintain commercial office within Miami-Dade, Palm Beach, Broward or Monroe Counties. SUBMITTAL REQUIREMENT: Submit the business tax receipt or occupational license for the Proposer's location which complies with this requirement. 2. Proposer shall have been awarded at least three (3)contracts of similar scope and size within the last five (5) years. Similar size and scope may include municipal parking departments, parking authorities, and/or parking systems, including colleges/ universities; and/or hospitals with single space electronic parking meter mechanisms and multi-space pay stations, including experience with uploading/downloading data for auditing functions, and experience with electronic parking meter vault door locking systems. SUBMITTAL REQUIREMENT: For each of the three (3) required contracts, submit: the name of the awarding agency, agency contact person, address, telephone number, email address, and summary of scope of services provided. C2. Statement of Work Required. Successful Proposer shall provide collection service for single space parking meters and/or multi-space pay stations owned by the City of Miami Beach, collection service shall transport all coins, bills, and/or data collected from single space parking meters and/or multi-spaces pay stations to any place within the City of Miami Beach deemed acceptable to the Parking Director, for the purpose of counting, storing, depositing,or any combination thereof. C3.Specifications 1. Number of Parking Meters: Collection services will be required for a system containing approximately 8,500 parking spaces. 2. Parking Meter Collection Procedures and Requirements: The City of Miami Beach presently has a sealed parking meter collection system. The general Standard Operating Procedure (SOP) for single space meter and multi-space pay station collection is described below: The Successful Proposer is required to adhere to the following SOP: Single Space Meter: Unlock the parking meter vault door by utilizing an electronic Medeco key for the electronic locking system. The sealed (locked) coin can is removed from the meter vault area and inserted into a sealed cylindrical collection device that engages(unlocks)the coin can from the meter.The coin can's contents are deposited into the collection device. Once the contents of the coin can have been deposited, it is returned to the corresponding parking meter and the meter vault door is locked. Once the meter is collected, retrieve parking meter revenue data via use of a hand held device. This process is repeated at all parking meters scheduled for collection. All cylindrical collection devices are returned to the Parking Department for the sorting, counting, bagging, and deposit of parking meter revenue. If any problem is encountered during the collection process, a meter technician must be notified immediately. Additionally, any issues encountered should be clearly noted in the daily collection reports. Meters that have been bagged thru the City's meter rental program must be opened and collected if the area is on the collection scheduled for the day. RFP 2015-135-WG Page 24 Multi-Space Pay Stations: The City of Miami Beach Parking Department currently operates the Digital Luke II model pay station; however, the City reserves the right to retain or replace any and all single space and/or multi-space pay stations, in its sole and absolute discretion. The successful proposer shall be required to make reasonable adjustments in order to perform the collection duties described herein as a result of any new and/or replacement single space meters and/or multi-space pay stations. Unlock the collection door by inserting the electronic key into the appropriate area. This will unlock the collection door where both coin and bill canisters are accessed for replacement. Swap out used bill and coin canisters for a new(empty)canister. 3. Number of Collections: Collections are based on single space meter and/or multi-space pay station utilization; therefore, fluctuations in collection frequencies may be expected. Collections are scheduled by the City of Miami Beach Parking Department. The City's Parking Department reserves the right to adjust its inventory of single space meters and multi-space pay stations; including their collection frequency; type of collection (single space or multi-space); and ratio between the two types of systems(single space and multi- space pay stations). The Successful Proposer shall invoice and the City shall only pay for successful collections. Successful collections are defined as collections that have satisfied all requirements contained herein. Unsuccessful or partial completion of a collection or an attempt to collect shall neither be billable by the Collection Service Provider nor paid by the City. 4. Equipment: The Successful Proposer shall be responsible for the coded collection keys, sealed coin collection buckets, bill canisters, and data retrieval hand held devices and/or cards, and/or any other equipment issued by the City. Successful Proposer shall be financially responsible for repair or replacement, including parts and labor, of any equipment required due to being damaged, lost, or stolen while in his/her care, custody, and/or control. This includes both electronic and manual keys, hand held computers, sealed coin collection buckets, bill canisters, and any other cost associated with securing all parking equipment affected by the breach. Any of the aforementioned property, including but not limited to, locks, hand held computer devices, sealed coin collection buckets, bill canisters, and data retrieval cards/devices, must be replaced within seven calendar days of invoice or notice. The City of Miami Beach Parking Department will furnish electronic keys, hand held computers, sealed coin collection canisters and sealed bill canisters to the Collection Service personnel at the start of each collection day at the time specified by the Parking Director. This equipment will be issued at the Administration Offices of the City of Miami Beach Parking Department, located at 1755 Meridian Avenue, Suite 100. All equipment will be signed for by the Service Provider's Collection Service Personnel receiving the equipment. The equipment will be returned when the Collection Service has completed its duties at the end of that day. The City in its sole and absolute discretion reserves the right to schedule collections on Saturdays, Sundays, and holidays. The Successful Proposer shall be solely responsible for any overtime incurred by its employees. Daily schedules shall be assigned by the City and collection services shall typically take place within an eight (8) hour shift between the hours of 6:00 AM and 2:30 PM, however, the City reserves the right to alter days and/or collection hours as it deems necessary. All keys and equipment are to be fastened to the Collector's person; such fastening shall be subject to the approval of the Parking Director or designee. 5. Damages: All equipment supplied by the City to the Collection Service for the purpose of this contract will be replaced at the Collection Service's expense in the event of damage caused while in the Collection Service's care, custody, and control. 6. General Provisions: RFP 2015-135-WG Page 25 A. Collection Service Personnel shall be unarmed at all times while engaged in the collection of and transportation of parking meter revenue. B. Collection Service shall collect coins, bills, and data from parking meters on routes and schedules provided by the Parking Director of the City of Miami Beach,or designee. C Route schedules and collection frequencies may change periodically, as required by fluctuations in utilization; meter installations/removals and/or rate changes, or when the Parking Director and/or its designee request a special collection. Collection frequency is determined at the sole and absolute discretion of the Parking Director or designee. D. Contractor shall provide sufficient secure and safeguarded vehicles 2015 or newer, (in such number as reasonably determined by the City) for its employees to ensure effective and efficient Collection Services. These vehicles must be supplied daily and additional vehicles should be provided as needed to perform collection and supervision services. All vehicles shall contain the required equipment and safeguards as outlined herein. E. The Collection Service personnel will wear Identification tags, provided by the City of Miami Beach, at all times. The Successful Proposer shall provide Supervisor(s)who must remain in two-way communications with the City's designee as well as the collection _ _ _ service personnel. F. Each vehicle is to be equipped with, at a minimum,the following security system features: 1) A web-based electronic vehicle tracking system, such as a GPS (Global Positioning System). The City shall have access to the web-based system at all times. 2) Alarm system with sirens covering all entry points. 3) Each vehicle must be equipped with compartments or containers that would secure all collection canisters and handheld equipment preventing them from getting damaged or lost. 4) Enclosed vehicles to keep contents from public view. 5) Each vehicle passenger must adhere to all safety requirements, including the use of seat belts at all times for the safety of all collection personnel. 6) All vehicles must be unmarked. 7) All doors are to lock remotely when closed and be equipped with an alarm system as specified above. 8) Collection Service shall employ all of the personnel safety procedures and/or devices necessary to transport monies, data, and equipment safely from parking meters and multi-space pay stations to any place designated by the City of Miami Beach for the purpose of counting, storing, depositing, or any combination thereof. 9) Each and every collector must be equipped with a two-way communication device compatible with the City's provider for communication purposes from one collector to another collector and to designated City of Miami Beach personnel. 10) Each vehicle shall be properly maintained and in good working order and their interior and exterior shall be aesthetically maintained throughout the term of the Agreement, including all optional terms. 7. Zones: Collection requirements are itemized by zones(or routes)and/or individual meter number. RFP 2015-135-WG Page 26 8. Zone Assignments: Zone assignments shall be issued daily at the Parking Department at the time the collection equipment is issued. Wheeled carts for collection are to be provided by the City of Miami Beach Parking Department and are to be returned at the close of each day's regular collection. The City in its sole and absolute discretion may assign specific zones/routes to specific collection service personnel. 9. Transporting of Funds: All funds collected will be transported to the revenue processing facility for consolidation. Revenues to be consolidated shall be counted by City personnel and then, at the option of the City, delivered by the Collection Service to a designated Miami Beach depository no later than the first business day following the collection by the Collection Service. 10. Reports: Collection Service will be required to complete and submit to the City on a daily basis,copies of the report forms, including Key Report Form; Daily Parking Meter Non-Collection Report; and Collection Sheets. Collection Service shall complete appropriate forms, as provided by the City, for coins found out of canisters.The City reserves the right to add/amend forms, as required. 11. Revenue Responsibilities: Collection Service shall be completely and totally responsible for the security of all collected revenues (coin, bills, and/or data) while in their care, custody, or control. The Collection Service shall be required to reimburse the City for any and all property, funds, and/or valuables damaged, lost, or stolen while under their care, custody, and control of the Collection Service, upon notification to the Collection Service. 12. The Successful Proposer shall designate a lead collector to coordinate all duties,functions, and respond to all inquiries,as required,with the City of Miami Beach Parking Director,or designee. 13. City of Miami Beach Employees:The Successful Proposer agrees not to hire any existing City employee herein in providing parking meter collection services to the City of Miami Beach. 14. City Monitoring: The City of Miami Beach Parking Department shall have the right to have its personnel, as deemed appropriate, at the sole discretion of the Parking Director or designee, closely monitor the collection service for any and all security reasons. 15. Loaner Equipment: The Collection Service shall be responsible for returning any loaned equipment to the City.Any equipment damaged while in the custody of the Collection Service will be repaired or replaced at the Collection Service's expense. 16. Collection Service Personnel: All collection service personnel must: A. Maintain a neat,well-groomed appearance at all times. B. Collect all assigned single space parking meters and multi-space pay stations, and perform related duties. C. Be bonded and insured. D. Be in uniform consisting of the following: Sport/polo shirt or collared shirt(no t-shirts),dark pants, shorts or skirt, and including but not limited to jacket/cold weather gear and rain gear. The Successful Proposer's employees will be issued official City of Miami Beach photo identifications and shall be required to be worn prominently on a daily basis as part of the employee's official uniform. The Successful Proposer must include its name on the badge or uniform. The City reserves the right for final approval of the uniform selected by the Firm. E. Not smoke and/or eat on the job and/or in the Collection Vehicle. F. Collect/transfer data as part of the collection process, as may be required. G. Provide directions and general information to the public. H. Maintain a friendly, courteous and service-oriented attitude at all times. RFP 2015-135-WG Page 27 Demonstrate the ability to communicate effectively in the English language with the general public,supervisors, and City management. J. Be qualified to complete all required forms and reports. K. The Successful Proposer must perform a background check, random yearly drug tests, and Driver License checks every six months, firm/type of background check to be approved by the City, on all of its employees, including psychological and/or aptitude examinations as part of their employment process. The successful Proposer may also be required to conduct other screening and/or investigative measures, at the request of the City. L. Perform all other related duties as assigned by the City. M. Collection Staff must be fully trained before performing their duties. It will be the responsibility of the assigned collection service supervisor to train any new employee as needed. N. Perform all other related duties as assigned by the City. 17. Performance Standards A. Uniforms/Name-tags: All employees must be in full uniform with their respective name-tag at the start and throughout the balance of their shift. Failure to do so may result in the City's request to replace said employee with one in full uniform/name-tag. B. Customer Service/Conduct: All employees must comport themselves in a respectful and courteous manner when addressing the public/customers. Conduct unbecoming shall include: rudeness, belligerence, hostility, quarrelsome, antagonistic, aggression, sarcasm, contempt, and mocking. All employees shall further refrain from smoking, eating, and/or drinking while on-duty. Complaints pertaining to customer service, including but not limited to the behavior outlined above shall be immediately addressed by the Successful Proposer. The City reserves the right at its sole discretion to determine if the employee is unfit or incompetent to perform the duties and may require the immediate removal of the employee and replacement with another within one(1) hour of said request. C. Most Favored Customer: The Successful Proposer warrants and represents that the prices, warranties, benefits and terms set forth in this Agreement are at least equal to or more favorable to the City than the prices, warranties, benefits and terms now charged or offered by the Firm, or that may be charged or offered during the term of this Agreement for the same or substantially similar services as defined in this Agreement. If at a time during the term of this Agreement, the successful Proposer enters into an agreement that provides prices, warranties, benefits and terms more favorable than those provided the City hereunder, then the successful Proposer shall within thirty (30) calendar days thereafter notify the City of such fact, and regardless of whether such notice is sent by the successful Proposer or received by the successful Proposer or received by the City, this contract shall be deemed to be automatically amended, effective retroactively to the effective date of the more favorable agreement, to provide the same prices, warranties, benefits and terms to the City; provided that the City shall have the right and option to decline to accept any such change, in which event such amendment shall be deemed null and void. If the successful Proposer is of the opinion that an apparently more favorable price, warranty, benefit or term of this Agreement is not in fact more favored treatment, the successful Proposer will promptly notify the City in writing, setting forth in detail the reasons that the successful Proposer believes said apparently more favored treatment is not in fact more favored treatment. The City after due consideration of such written explanation may decline to accept such explanation and thereupon this Agreement shall be deemed to be automatically amended effective retroactively to the effective date of the more favorable agreement, provide the same prices, warranties, benefits and terms to the City. The provisions of this Article shall survive the closing and termination of this RFP 2015-135-WG Page 28 Agreement. By submitting a proposal, all proposers shall be deemed to understand and agree that no property interest or legal right of any kind shall be created at any point during the aforesaid evaluation/selection process until and unless a contract has been agreed to and signed by both parties. RFP 2015-135-WG Page 29 APPENDIX D eLA MIAMI BEACH Special Conditions 2015- 135-WG PARKING METER COLLECTION SERVICES PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-135-WG Page 30 If 1. TERM OF CONTRACT. The contract shall commence upon the date of notice of award and shall be effective for three (3) years. 2. OPTION TO RENEW. The City, through its City Manager, will have the option to extend for two (2) additional one-year periods subject to the availability of funds for succeeding fiscal years. Continuation of the contract beyond the initial period is a City prerogative; not a right of the bidder. This prerogative will be exercised only when such continuation is clearly in the best interest of the City. 3. COST ADJUSTMENTS: The initial contract prices resulting from this RFP shall remain constant for one (1) year from the contract's initial effective date. 90 days prior to each anniversary date of the contract the City may consider an adjustment to the preceding year's unit costs for the subsequent year. Only request for increases based on a corresponding increase in the Consumers Price Index for the local urban market (CPI-U), as established by the United States Bureau of Labor Statistics, or material adjustments to the scope or requirements of the RFP by the City (e.g., material reductions in the number of meters, collection schedule, etc.), will be considered. In the event that the City determines that the requested increase is unsubstantiated, the Contractor agrees to perform all duties at the current cost terms. It is the vendor's responsibility to request any pricing adjustment under this provision. For any adjustment to commence on the first day of any exercised option period, the vendor's request for adjustment should be submitted 90 days prior to expiration of the then current contract year. The vendor adjustment request must clearly substantiate and support with documentation the requested increase. If no adjustment request is received from the vendor, the City will assume that the vendor has agreed that the optional term may be exercised without pricing adjustment. Any adjustment request received after the commencement of a new option period may not be considered. 4. ADDITIONAL SERVICES. Services not specifically identified in this request may be added to, or deleted from, any resultant contract upon successful negotiations and mutual consent of the contracting parties, and approval by the City Manager. 5. PROTECTION OF PROPERTY. The Successful Contractor will at all times guard against damage to or loss of property belonging to the City of Miami Beach. It is the responsibility of the Successful Contractor to replace or repair any property lost or damaged by any of its employees. The City of Miami Beach may withhold payment or make such deductions as it might deem necessary to ensure reimbursement for loss or damage to property through negligence of the Successful Contractor, its employees or agents. 6. THIRD PARTY FIDELITY BOND. Third Party Fidelity Bond in the amount of$500,000.00 will be required of the Successful Proposer. The Fidelity Bond shall be renewable annually and on the options. The form of the bond shall be approved by the City Attorney and shall be a corporate surety bond company licensed to do business in the State of Florida. The City of Miami Beach must be included as the oblige for this bond. RFP 2015-135-WG Page 31 APPENDIX E MIAMI BEACH Cost Proposal Form 2015- 135-WG PARKING METER COLLECTION SERVICES PROCUREMENT DIVISION 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-135-WG Page 32 APPENDIX E PROPOSAL TENDER FORM Failure to submit Section 5,,Bid Price Form, in itsaentirety and fully executed by the deadline:established for the receipt of proposals will result in proposal being deemed non-responsive and being rejected:. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. This Proposal Tender Form shall be completed mechanically or, if manually, in ink. Proposal Tender Form completed in pencil shall be deemed non-responsive. All corrections shall be initialed. Total Item Description Quantity U I M Unit Cost (Quantity_X_Unit_Cost) 1 Sin•le S•ace Collection 30,000 Each $ $ 2 Multi-S•ace Collection 16,000 Each $ $ TOTAL COST* *Total Cost shall be used to calculate Cost Points as noted in Section 0400 Proposal Evaluation. Bidder's Affirmation Company: Authorized Representative: Address: Telephone: Email: Authorized Representative's Signature: Prompt Payment Terms % Days RFP 2015-135-WG Page 33 APPENDIX F t-14 MAMIBEACH Insurance Requirements 2015- 135-W G PARKING METER COLLECTION SERVICES PROCUREMENT DIVISION 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-135-WG Page 34 • MIAMIBEACH INSURANCE REQUIREMENTS The Provider shall furnish to the Department of Procurement, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami, Florida 33139, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation Insurance for all employees of the vendor as required by Florida Statute 440. B. Commercial General Liability Insurance on a comprehensive basis, including Personal Injury Liability, Products/Completed Operations, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The company must be rated no less than "A" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. or The company must hold a valid Florida Certificate of Authority as shown in the latest "List of All Insurance Companies Authorized or Approved to Do Business in Florida" issued by the State of Florida Department of Insurance and are members of the Florida Guaranty Fund. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days in advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3RD FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. RFP 2015-135-WG Page 35 ATTACHMENT C CONSULTANTS RESPONSE TO THE (RFP) •— . 1•- d . r. .\t, � , it ,_ I i S � 3 r " 0 , a� n Pall'*-I"' PI I A - -.1 ' _ !J t . p .. . „pi .,, „ „,.:, , ,, , . . 1 r _ 1/ A11 ID A in I ;88511 PARKING ! _ :. , CITY OF MIAMI BEACH Parking Meter Collection Services 2015- 135-WG LAZ Parking I July 10, 2015 LAZ 1 . COVER LETTER £t MINIMUM QUALIFICATION REQUIREMENTS 1. COVER LETTER a MINIMUM QUALIFICATION REQUIREMENTS 2 1.1 Cover Letter 3 1.2 Proposal Certification, Questionaire Et Requirements Affidavit 5 1.3 Minimum Qualifications Requirements 6 2. EXPERIENCE Et QUALIFICATIONS 21 2.1 Qualifications of Proposing Firm 21 2.2 Qualifications of Proposer's TEAM 30 2.3 Financial Capacity 39 3. SCOPE OF SERVICES PROPOSED 42 4. APPROACH Et METHODOLOGY 63 5. PUBLIC BENEFIT 74 6. COST PROPOSAL AND APPENDIXS 76 City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 2 1 . COVER LETTER Et MINIMUM QUALIFICATION REQUIREMENTS July 10, 2015 City of Miami Beach 1700 Convention Center Drive 3rd Floor (•••■•■ LIU Miami Beach, FL 33139 PARKING RE: Parking Meter Collection Services RFP# 2015-135-WG Dear Honorable Members of the Evaluation Committee: It is with sincere enthusiasm that LAZ Florida Parking, LLC ("LAZ") submits its proposal to provide Miami Beach with parking meter collection services. LAZ is a wholly owned subsidiary of LAZ Karp Associates, LLC ("LAZ Parking"). LAZ Parking was founded in 1981, operates in 26 states, manages more than 2,100 facilities with more than 815,000 parking spaces in hundreds of cities across the United States, manages $930 Million in annual revenue, and is the largest privately held parking company in the country, employing 7,800 people. LAZ Karp is fifty-percent (50%) partners with VINCI Park, one of the largest parking companies in the world. The LAZ team not only brings strong nationwide expertise but also the intimate working knowledge of Miami Beach. LAZ Parking is headquartered at 404 Washington Avenue and employs over 200 employees in Miami Beach alone. Because we are locally based, we understand the needs of the residents, business owners and visitors. We currently manage six (6) privately owned parking garages and several surface lots in Miami Beach (approximately 2,300 parking spaces), as well as provide valet services to select luxury properties, including the SLS Hotel, and the soon to be opening Faena Hotel. In addition to Miami Beach, we operate in Daytona Beach, Ft. Lauderdale, Jacksonville, Miami, Naples, Orlando, St. Augustine, St. Petersburg/Clearwater and Tampa. LAZ possesses actual experience working through the seasonal vagaries of Miami Beach, as well as the intense demands of special events (i.e. Art Basel, Super Bowl(s), etc.). This wealth of local experience and expertise distinguishes us from all of our competitors, and will allow us to deliver the services required by this RFP in the most professional and efficient manner to Miami Beach. LAZ takes great pride in having cities entrust us with their parking operational needs. LAZ is a ready, willing and able partner for cities, such as Miami Beach, that desire to maximize revenue, reduce costs, and provide higher levels of service. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 3 USZ 1 . COVER LETTER & MINIMUM QUALIFICATION REQUIREMENTS Thank you for reviewing and considering our proposal. We look forward to discussing our proposal further during the interview, and are grateful for the opportunity to serve Miami Beach. Sincerely, David M. Zell, RPA Director of Business Development (Primary contact for RFP) LAZ Parking 404 Washington Ave. Suite 720 Miami Beach, FL 33139 www.dzell @lazparking.com www.lazparking.com City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 4 I . COVER LETTER & MINIMUM QUALIFICATION REQUIREMENTS 1.1 PROPOSAL CERTIFICATION, QUESTIONAIRE & REQUIREMENTS AFFIDAVIT. Solicitation No: Solicitation Title: 2015-135-WG PARKING METER COLLECTION SERVICES Procurement Contact: Tel: Email: William Garviso 305.673.7000x6650 williamgarviso @miamibeachfl.gov Please see the fully completed and executed Appendix A of the RFP included under Tab 6 Additional Supplemental Required Response: Litigation History Statement Over the last 5 years LAZ Florida Parking LLC has been involved in only two litigations or regulatory actions. They are as follows: Case #1 Name of County: Brevard Plaintiff: Skidata, Inc. Defendant: Goudie Court and Date Filed: US District 10/26/12 Lee Goudie is the owner of ZAPS which was hired to perform repair and service on Skidata equipment in Orlando, Florida. IN the process of working on some outdated equipment, ZAPS performed software maintenance that, Skidata alleged, may have violated proprietary technology. Skidata named LAZ as a co-defendant they assumed LAZ owned the parking equipment and could block Skidata from gaining access on site. LAZ had no issues of input as LAZ Parking did not own the equipment. A judge dismissed the case. Case#2 Name of Count: Miami-Dade Plaintiff: Young Defendant: LAZ Florida Parking Court and Date Filed: US District 1/14/11 Cause and Status— Fair Labor and Abuse: Dismissed-Settled Mr. Young was an employee with LAZ Parking he felt he was owed additional hours of labor he worked prior to his release by the company although he was a salaried employee. Upon further discussion all matters were settled. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 5 1 . COVER LETTER £t MINIMUM QUALIFICATION REQUIREMENTS 1.2 MINIMUM QUALIFICATIONS REQUIREMENTS 1. Proof of Commercial Office Space in Miami-Dade County Attached please find our Certificate of Use, Annual Fire Fee and Business Tax Receipt (receipt#10006034) for our region office located at 404 Washington Avenue, Suite 720. CITY OF MIAMI BEACH CERTIFICATE OF USE,ANNUAL FIRE FEE,AND BUSINESS TAX RECEIPT 1700 Convention Center Drive Miami Beach,Florida 33139-1819 TRADE NAME, LAZ FLORIDA PARKING.LLC RECEIPT NUMBER: RL-10006034 IN CAR F .�U1N LAZOWSKI , _ .-.-,.- s --- . 4 .«w• ....- Beginningo#40101/2014 ADDRESS: 15 LEWIS ST Expires: 09130/2015 HARTFORD,CT 06103 Parcel No: A penabyis imposed for failure to keep this Business Tax Recut TRADE ADDRESS:404 WASHINGTON AVE,STE 720 exh:b::ed conspicuously at your place of business. Code Certificate of Use/Occupation A certificate of Use/Business Tax Receipt issued under this article 013800 OFFICE(ANY OTHER NOT LISTED) does not wave or supersede other Cdy laws,does not constitute City approval of a particular business activity and does not encase the licensee Irorn all other laws apffcable to the kcensee's business. This Receipt may be transferred. A.Within 30 days of a bonafide sale,otherwise a complete annual - payment Is due. B To another tocation within Ore City if proper approvals and the `- Receipt are obtained prior to the opening of the new location. Additional Information CERTIFICATE OF USE 400 SQUARE FOOTAGE 1960 - C_U d OF UNITS 1960 Oft:ce FF y Storage Locations FROM: CITY OF MIAMI BEACH PRESORTED 1700 CONVENTION CENTER DRIVE FIRST CLASS MIAMI BEACH,FL 33139-1819 US POSTAGE PAID MIAMI BEACH.FL PERMIT No 1525 LAZ FLORIDA PARKING,LLC 404 WASHINGTON AVE,STE 720 MIAMI BEACH,FL 33139-6606 LrIlndlnullulhLlndlNtl6rllnulLmlhl City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 6 LAZ 1 . COVER LETTER a MINIMUM QUALIFICATION REQUIREMENTS 1. Minimum Experience Requirement(3) Contracts of Similar Scope and Size. On the following pages are contracts of similar scope and size operated by LAX within the last five (5) years. While no two parking facilities are exactly alike, the following represents a partial list of municipal government contracts operated by LAZ Parking. In Tab 2 (2.1) specific evidence of similar experience and letters of recommendation are detailed. 71" City of South Miami Florida Alfredo Riverol, CPA, CRFA, CGFM, CGMA Chief Financial Officer n a SOUTH MIAMI MUNICIPAL GARAGE (305) 663-6343 EXIT ONLY J ENTER ariverol @southmiamiflorida.gov 111 " ry Scope of Services: Management of the day-to-day operation of the City's on-street parking system; maintenance of the equipment; collection of the revenue and processing of credit, debit and smart card payments; enforcement of parking restrictions including citations and towing of vehicles in accordance with City requirements; issuing residential and commercial parking permits; monthly reporting and strategic planning for long term capital parking projects. LAZ Parking has worked with the City of South Miami for almost 10 years managing 764 on-street and off-street meters as well as a 450 space automated parking garage. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 7 9,11313r,W. 1 . COVER LETTER Et MINIMUM QUALIFICATION REQUIREMENTS City of Daytona Beach, FL Bob Goldberg Support Services Director ,k1 OAYro, (386) 671-7983 Office GoldbergB @CODB.us i>� C - T "• \4 Scope of Services: Management of the day-to-day operation of the City's parking operation; maintenance of the equipment; collection of all parking revenues; enforcement of parking restrictions including citations and towing of vehicles in accordance with City requirements; issuing residential parking permits; respond to parking complaints and public inquires about all facets of the parking program; continuing public information program approved by the City; monthly income and expense reporting. LAZ Parking has worked with the City of Daytona since March 2010 and our agreement was just renewed for an additional five year term for the management of the municipality's 1,250 parking spaces. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 8 1 . COVER LETTER Ft MINIMUM QUALIFICATION REQUIREMENTS University of Miami Contact: Gia Kastelic UNIVERSITY Parking&Transportation Manager University of Miami OF MIAMI (305) 284-1352 g.kastelic @miami.edu Scope of Services: We provide management of the University's on-street and off-street parking meter services including collection of the revenue and maintenance of the parking equipment. The LAZ staff is escorted by UM police and all revenues are then taken for deposit to the Bank of America branch on campus. Our service vehicles are stocked with parts to make quick repairs of most maintenance issues. LAZ Parking has worked with the University of Miami for the last nine years. • City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 9 11.111Z 1 . COVER LETTER £t MINIMUM QUALIFICATION REQUIREMENTS Town of Surfside Florida i Oilr TOWN OF IA Contact: Lieutenant Williams Parking & Transportation Manager /0# S‘3RFSIDi \�, Surfside, FL (305) 861-4862 rwilliams @townofsurfsidefl.gov '` ',� ` \` ORIDA .. iI AlliNkikitti&jot/ Ally \!41.1 1,%DE COQ`; Scope of Services: For the past 9 years LAZ Parking has managed the Town of Surfside Florida's on- street and off-street parking meter services including collection of the revenue and maintenance of the parking equipment. All revenues collected are accounted for and delivered to the Finance Department for the Town of Surfside Our service vehicles are stocked with parts to make quick repairs of most maintenance issues. City of Miami Beach Parking Meter Collection Services 2015-135-WG l LAZ Parking 10 iAi 1 . COVER LETTER Et MINIMUM QUALIFICATION REQUIREMENTS Sample Miami Beach parking operations managed by LAZ Parking: .eireillirsh *- r' it lir4 ""ir Tic - 11111e11"- -4. - / ,..4•11P iii , . roil . ., . .. 14. ;jell. . ,,„,.A ,-.I.:0 1 . _ 1_1;.; T'r �!!w l4- 1111 Lincoln Road The Lincoln Garage Surfcomber South Beach -.00 gay" 114 ,q flit. " —.�.��!y311d, " II a Ni -- l` •kit y b ■,r _ ,'.i f rill.101/ 6.•{l'" 1 1 1i' ` ` - C^' 1i • . .... !l 1 ,. • 500 Collins Ave 555 Washington Ave SLS Hotel South Beach . . . :ter -* � ,,� ; a 1 1:._ ♦ 1,7,.. I sk I ail _ I - 11 I 1 I ;'J ' ---• — '_I' 4 404 Washington Ave Pelican Garage Aloft Hotel South Beach Regional Office KATSUYA n 1 . 1:� 11Q- ASK ;IVII.1111;: "*". - ■ _---- ,. )UvIA � ' HSBC 1. � 1 p __a ___-.Antili Faena District Miami Beach Dream Hotel South Beach City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 11 UWE 1 . COVER LETTER Ft MINIMUM QUALIFICATION REQUIREMENTS Additionally, the following represents a partial list of government contracts operated by LAZ Parking: Government Agency& Municipal Clients Client #Spaces Enforcement Meters Garages/Lots Washington Metro Area Transit Authority(DC) 59,000 x City of Chicago Meter Systems (IL) 38,000 x The Ohio State University(OH) 37,000 x x x Massachusetts Bay Transportation Authority(MA) 25,037 x x Metro North Railroad (NY) 13,535 x x x City of Chicago Millennium Park Garages (IL) 9,127 x Knoxville Public Building Authority(TN) 7,793 x City of New Rochelle(NY) 5,868 x x City of Worcester(MA) 4,873 x x Harris County(TX) 4,071 x San Francisco Transportation Authority(CA) 4,047 x Norwalk Parking Authority(CT) 4,000 x x x City of Syracuse(NY) 2,600 x Schenectady Redevelopment Authority(NY) 2,200 x Metropolitan Transportation Authority(NY) 2,100 x City of Binghamton (NY) 2,071 x City of South Miami (FL) 1,375 x x x City of Walnut Creek(CA) 1,292 x Port Authority of New York(NY) 1,292 x City of Daytona Beach (FL) 1,250 x x x City of Berkeley(CA) 957 x University of Miami (FL) 750 x State of California Parks (CA) 350 x x x Town of Surfside(FL) 80 x U.S Total Spaces 228,668 City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 12 'T.NS@Rai:1,3 1 . COVER LETTER Et MINIMUM QUALIFICATION REQUIREMENTS ■ VihgfilliallrqtfrClll }KK VT i.At NH MA T r ' PA RI r'4 L. CT CO i '' ".'-' .-'1. ''' lip/ DE MD f , J".,. i mil.<y t LAZ Parking Fast Facts Founded: 1981 Number of Locations: 2,100 Number of Parking Spaces: 815,000 Annual Managed Revenues: $930 Million Number of Employees: 7,800 States/Cities: 26 / 297 Portfolio Mix: Managed, Leased and Owned Market Segments: Hospitality&Valet, Office Buildings, Medical ft Hospital,Airport ft Transportation, Campus, Government ft Municipal, Retail ft Mixed Use, Event Parking, Residential Buildings and Shuttle Services Regional Offices: Atlanta, Boston, Chicago, Columbus, Dallas, Hartford(Home Office), Los Angeles, Miami, New York, Philadelphia, San Diego, San Francisco, Washington DC 07-01-2015 City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 13 tilAZ 1. COVER LETTER £t MINIMUM QUALIFICATION REQUIREMENTS Statement of Work Required. LAZ agrees to provide collection service for single space parking meters and/or multi-space pay stations owned by the City of Miami Beach,collection service shall transport all coins, bills, and/or data collected from single space parking meters and/or multi-spaces pay stations to any place within the City of Miami Beach deemed acceptable to the Parking Director,for the purpose of counting, storing,depositing,or any combination thereof. LAZ agrees to all of the terms and conditions outlined in the specifications sections specifically: Number of Parking Meters:Collection services will be required for a system containing approximately 8,500 parking spaces. Parking Meter Collection Procedures and Requirements: The City of Miami Beach presently has a sealed parking meter collection system.The general Standard Operating Procedure(SOP)for single space meter and multi-space pay station collection is described below: LAZ agrees to adhere to the following SOP: Single Space Meter: Unlock the parking meter vault door by utilizing an electronic Medeco key for the electronic locking system. The sealed (locked) coin can is removed from the meter vault area and inserted into a sealed cylindrical collection device that engages(unlocks)the coin can from the meter.The coin can's contents are deposited into the collection device.Once the contents of the coin can have been deposited,it is returned to the corresponding parking meter and the meter vault door is locked. Once the meter is collected,retrieve parking meter revenue data via use of a hand held device. This process is repeated at all parking meters scheduled for collection.All cylindrical collection devices are returned to the Parking Department for the sorting, counting, bagging, and deposit of parking meter revenue. If any problem is encountered during the collection process, a meter technician must be notified immediately. Additionally, any issues encountered should be clearly noted in the daily collection reports. Meters that have been bagged thru the City's meter rental program must be opened and collected if the area is on the collection scheduled for the day. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 14 } 1 . COVER LETTER €t MINIMUM QUALIFICATION REQUIREMENTS Multi-Space Pay Stations: The City of Miami Beach Parking Department currently operates the Digital Luke II model pay station;however,the City reserves the right to retain or replace any and all single space and/or multi-space pay stations,in its sole and absolute discretion.The successful proposer shall be required to make reasonable adjustments in order to perform the collection duties described herein as a result of any new and/or replacementsingle space meters and/or multi-space pay stations. Unlock the collection door by inserting the electronic key into the appropriate area.This will unlock the collection door where both coin and bill canisters are accessed for replacement.Swap out used bill and coin canisters fora new(empty)canister. 1. Number of Collections: Collections are based on single space meter and/or multi-space pay station • utilization; therefore,fluctuations in collection frequencies may be expected. Collections are scheduled by the City of Miami Beach Parking Department.The City's Parking Department reserves the right to adjust its inventory of single space meters and multi-space pay stations; including their collection frequency; type of collection(single space or multi-space);and ratio between the two types of systems(single space and multi-space pay stations). LAZ shall invoice and the City shall only payforsuccessful collections.Successful collections are defined as collections that have satisfied all requirements contained herein.Unsuccessful or partial completion of a collection oran attemptto collect shall neither be billable bytheCollection Service Provider nor paid by the City. 2. Equipment: The LAZ shall be responsible for the coded collection keys, sealed coin collection buckets, bill canisters, and data retrieval hand held devices and/or cards, and/or any other equipment issued by the City.Successful Proposershall be financially responsible for repair or replacement, including parts and labor, of any equipment required due to being damaged, lost, or stolen while in his/her care, custody, and/or control. This includes both electronic and manual keys, hand held computers,sealed coin collection buckets, bill canisters, and any other cost associated with securing all parking equipment affected by the breach. Any of the aforementioned property, including but not limited to, locks, hand held computer devices, sealed coin collection buckets, bill canisters, and data retrieval cards/devices,must be replaced within seven calendar days of invoice or notice. The City of Miami Beach Parking Department will furnish electronic keys,hand held computers,sealed coin collection canisters and sealed bill canisters to the Collection Service personnel at the start of each collection day at the time specified by the Parking Director. This equipment will be issued at the Administration Offices of the City of Miami Beach Parking Department, located at 1755 Meridian Avenue, Suite 100.All equipment will be signed for by the Service Provider's Collection Service Personnel receiving the equipment.The equipment will be returned when the Collection Service has completed its duties at the end of that day.The City in its sole and absolute discretion reserves the right to schedule collections on Saturdays,Sundays,and holidays.LAZ Parking shall be solely responsible for any overtime incurred by its employees. Daily schedules shall be assigned by the City and collection services shall City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 15 1 . COVER LETTER a MINIMUM QUALIFICATION REQUIREMENTS typically take place within an eight(8)hour shift between the hours of 6:00AM and 2:30 PM,however, the City reserves the right to alter days and/or collection hours as it deems necessary. All keys and equipment are to be fastened to the Collector's person;such fasteningshallbesubjecttothe approval of the Parking Directorordesignee. 3. Damages: All equipment supplied by the City to lAZfor the purpose of this contract will be replaced at the LAZ Parking's expense in the event of damage caused while in care, custody, and control of LAZ Parking. 4. General Provisions: A. LAZ personnel shall be unarmed at all times while engaged in the collection of and transportation of parking meter revenue. B. LAZ shall collect coins, bills,and data from parking meters on routes and schedules provided bythe Parking Director ofthe City of Miami Beach,ordesignee. C Route schedules and collection frequencies may change periodically, as required by fluctuations in utilization; meter installations/removals and/or rate changes, or when the Parking Director and/or its designee request a special collection. Collection frequency is determined at the sole and absolute discretion of the Parking Director or • designee. D. LAZ shall provide sufficient secure and safeguarded vehicles 2015 or newer, (in such number as reasonably determined by the City)for its employees to ensure effective and efficient Collection Services. These vehicles must be supplied daily and additional vehicles should be provided as needed to perform collection and supervision services.All vehicles shall contain the required equipment and safeguards as outlined herein. E. LAZ personnel will wear Identification tags,provided by the City of Miami Beach,at all times. LAZ Parking shall provide Supervisor(s) who must remain in two-way communications with the City's designee as well as the collection service personnel. F. Each vehicle is to be equipped with,at a minimum,the following security system features: 1) A web-based electronic vehicle tracking system, such as a GPS (Global Positioning System).The City shall have access to the web-based system at all times. 2) Alarm system with sirens covering all entry points. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 16 (lArlak 1 . COVER LETTER a MINIMUM QUALIFICATION: REQUIREMENTS 3) Each vehicle must be equipped with compartments or containers that would secure all collection canisters and handheld equipment preventing them from getting damaged or lost. 4) Enclosed vehicles to keep contents from public view. 5) Each vehicle passenger must adhere to all safety requirements,including the use of seat belts at all timesforthe safety of all collection personnel. 6) All vehicles must be unmarked. 7) All doors are to lock remotely when closed and be equipped with an alarm system as specified above. 8) LAZ shall employ all of the personnel safety procedures and/or devices necessary to transport monies,data,and equipment safely from parking meters and multi-space pay stations to any place designated by the City of Miami Beach for the purpose of counting, storing, depositing, or any combination thereof. . 9) Each and every collector must be equipped with a two-way communication device compatible with the City's provider for communication purposes from one collector to another collector and to designated City of Miami Beach personnel. 10) Each vehicle shall be properly maintained and in good working order and their interior and exterior shall be aesthetically maintained throughout the term of the Agreement, including all optionalterms. 5. Zones:Collection requirements are itemized byzones(or routes)and/or individual meter number. 6. Zone Assignments:Zone assignments shall be issued daily at the Parking Department at the time the collection equipment is issued. Wheeled carts for collection are to be provided by the City of Miami Beach Parking Department and are to be returned at the close of each day's regular collection.The City in its sole and absolute discretion may assign specific zones/routes to specific collection service personnel. 7. Transporting of Funds: All funds collected will be transported to the revenue processing facility for consolidation.Revenues to be consolidated shall-be counted by City personnel and then,at the option of the City, delivered by LAZ to a designated Miami Beach depository no later than the first business day following the collection by LAZ. 8. Reports:LAZ will be required to complete and submit to the City on a daily basis,copies of the report forms, including Key Report Form; Daily Parking Meter Non-Collection Report; and Collection Sheets. LAZ shall complete appropriate forms,as provided by the City,for coins found out of canisters.The City reserves the right to add/amend forms,as required. 9. Revenue Responsibilities: LAZ shall be completely and totally responsible for the security of all collected revenues (coin, bills, and/or data) while in their care, custody, or control. LAZ shall be required to reimburse the City for any and all property,funds,and/or valuables damaged, lost,or stolen City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 17 1 COVER LETTER Et MINIMUM QUALIFICATION REQUIREMENTS while under their care,custody,and control of the LAZ Parking,upon notification to LAZ Parking. 10. 1AZ ski!designate a lead collector to coordinate all duties,functions,and respond to all inquiries, as required,with the City of Miami Beach Parking Director,or designee. 11.City of Miami Beach Employees: The LAZ agrees not to hire any existing City employee herein in providing parking meter collection services to the City of Miami Beach. 12. City Monitoring:The City of Miami Beach Parking Department shall have the right to have its personnel, as deemed appropriate, at the sole discretion of the Parking Director or designee, closely monitor the collection service for any and all security reasons. 13. Loaner Equipment: LAZ shall be responsible for returning any loaned equipment to the City. Any equipment damaged while in the custody of the Collection Service will be repaired or replaced at LAZ Parking's expense. 14. LAZ Personnel:All collection service personnel must: A. Maintain a neat,well-groomed appearance at all times. B. Collect all assigned single space parking meters and multi-space pay stations, and perform related duties. C. Be bonded and insured. D. Be in uniform consisting of the following:Sport/polo shirt or collared shirt(no t-shirts), dark pants,shorts or skirt,and including but not limited to jacket/cold weather gear and rain gear. LAZ Parking's employees will be issued official City of Miami Beach photo identifications and shall be required to be worn prominently on a daily basis as part of the employee's official uniform. LAZ Parking must include its name on the badge or uniform. The City reserves the right for final approval of the uniform selected by the Firm. E. Not smoke and/or eat on the job and/or in the Collection Vehicle. F. Collect/transfer data as part of the collection process,as may be required. G. Provide directions and general information to the public. H. Maintain a friendly,courteous and service-oriented attitude at all times. Demonstrate the ability to communicate effectively in the English language with the general public,supervisors,and City management. J. Be qualified to complete all required forms and reports. K. LAZ must perform a background check, random yearly drug tests, and Driver License checks every six months, firm/type of background check to be approved by the City,on all of its employees,including psychological and/or aptitude examinations as part of their employment process. LAZ may also be required to conduct other screening and/or investigative measures,at the request of the City. L. Perform all other related duties as assigned by the City. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 18 1 . COVER LETTER a MINIMUM QUALIFICATION REQUIREMENTS M. LAZ Staff must be fully trained before performing their duties. It will be the responsibility of the assigned collection service supervisor to train any new employee as needed. N. Perform all other related duties as assigned by the City. 15. Performance Standards A. Uniforms/Name-tags:All employees must be in full uniform with their respective name- tag at the start and throughout the balance of their shift.Failure to do so may result in the City's request to replace said employee with one in full uniform/name-tag. B. Customer Service/Conduct:All employees must comport themselves in a respectful and courteous manner when addressing the public/customers. Conduct unbecoming shall include:rudeness,belligerence,hostility,quarrelsome,antagonistic,aggression,sarcasm, contempt, and mocking. All employees shall further refrain from smoking, eating, and/or drinking while on-duty.Complaints pertaining to customer service,including but not limited to the behavior outlined above shall be immediately addressed by the L A Z.The City reserves the right at its sole discretion to determine if the employee is unfit or incompetent to perform the duties and may require the immediate removal of the employee and replacement with another within one(1)hour of said request. C. Most Favored Customer: LAZ warrants and represents that the prices, warranties, benefits and terms set forth in this Agreement are at least equal to or more favorable to the City than the prices,warranties, benefits and terms now charged or offered by the Firm,or that may be charged or offered during the term of this Agreement for the same or substantially similar services as defined in this Agreement. If at a time during the term of this Agreement,the successful Proposer enters into an agreement that provides prices, warranties, benefits and terms more favorable than those provided the City hereunder, then the successful Proposer shall within thirty (30) calendar days thereafter notify the City of such fact,and regardless of whether such notice is sent by the successful Proposer or received by the successful Proposer or received by the City, this contract shall be deemed to be automatically amended,effective retroactively to the effective date of the more favorable agreement,to provide the same prices,warranties, benefits and terms to the City;provided that the City shall have the right and option to decline to accept any such change,in which event such amendment shall be deemed null and void.If the successful Proposer is of the opinion that an apparently more favorable price, warranty, benefit or term of this Agreement is not in fact more favored treatment,the successful Proposer will promptly notify the City in writing,setting forth in detail the reasons that the successful Proposer believes said apparently more favored treatment is not in fact more favored treatment. The City after due consideration of such written explanation may decline to accept such explanation and thereupon this Agreement shall be deemed to be automatically amended effective retroactively to the City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 19 IAZ 1 . COVER LETTER 8 MINIMUM QUALIFICATION REQUIREMENTS effective date of the more favorable agreement, provide the same prices, warranties, benefits and terms to the City. The provisions of this Article shall survive the closing and termination of this agreement. By submitting a proposal,all proposers shall be deemed to understand and agree that no property interest or legal right of any kind shall be created at any point during the aforesaid evaluation/selection process until and unless a contract has been agreed to and signed by both parties. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 20 MOIEISO 2. EXPERIENCE Et QUALIFICATIONS 2.1 QUALIFICATIONS OF PROPOSING FIRM Qualifications of Proposing Firm.Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation,including experience in providing similar scope of services to public sector agencies.For each project that the Proposer submits as evidence of similar experience,the following is required:project description,agency name,agency contact,contact telephone&email,and year(s)and term of engagement. LAZ Parking was formed in 1981 as a valet parking company servicing the hospitality industry in the New England area. While soliciting to provide valet parking services for the Hilton Hotel in (111j1Z „�3 ... Hartford, LAZ Parking was afforded the opportunity to manage the entire parking operation, which included a 600 space-parking Garage. In our first year operating the facility, we improved the net operating income by 50%. Today that same story resonates in each HMOs - facility we acquire, always with the same results, increased profitability and better service. • 1006 Today, LAZ Parking is a national parking company, headquartered in VI 14% Hartford, CT, with regional offices in, Miami Beach, Atlanta, Boston, �,. Chicago, Dallas, Houston, Los Angeles, New York, Philadelphia, San Diego and Washington, DC. The Florida regional office provides support for satellite offices in Orlando, Tampa, Jacksonville and Ft. " Lauderdale. In existence for 30+ years, LAZ Parking now manages over 2,050 locations in 26 states, 298 cities, and maintains gross revenues in excess of$830 million annually. LAZ Parking's portfolio includes: major entertainment/event parking, residential buildings, hotels & resorts, office buildings, mixed-use projects, on-street/municipal parking, shuttle systems, consulting, hospitals and medical complexes, stand-alone Garages, surface lots, valet parking sites, airports and university parking. In 2007, LAZ formed a partnership with Europe's top parking operator, VINCI Park. VINCI ilia VINCI Park is a publicly traded company that has built an extremely successful network of innovative parking operations in countries throughout Europe and Canada. VINCI Park currently operates over 1,000,000 parking spaces in 300 cities, in 14 countries. This partnership supports LAZ Parking with tangible financial, innovation, and infrastructure expertise from a global leader while LAZ maintains 100% operating control. Aside from our partnership with Vinci Park, LAZ Parking has nine separate operating divisions around the country; • LAZ Florida Parking, LLC—Established in 1999, our Florida region consists of more than 85 locations throughout the State. We operate in Daytona Beach, Ft. Lauderdale, Jacksonville, Miami, Miami Beach, Naples, Orlando, St. Augustine, St. Petersburg/Clearwater and Tampa. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 21 .,.ate 2. EXPERIENCE £t QUALIFICATIONS • LAZ Parking, LTD, LLC—Our corporate headquarters provides services throughout Southern New England including Hartford, New Haven, Bridgeport, Norwalk, and Stamford, Connecticut. • LAZ Parking Limited, LLC—Our regional office in Boston services Northern New England including Massachusetts, New Hampshire and Rhode Island. • LAZ Parking Georgia LLC—This region encompasses operations in Georgia, Alabama, North Carolina, and South Carolina, with 100 locations and 500 employees. • LAZ Parking Mid-Atlantic, LLC—This region has over 100 locations and is supported by our city office located in Washington, DC.This region handles operations in the Pennsylvania, Virginia, Maryland, and Washington DC markets. • LAZ Parking New York/New Jersey, LLC—Our office in Manhattan services Manhattan, Long Island, Westchester County, Rockland County and upstate New York, along with Northern New Jersey. • LAZ Parking Texas, LLC—Established in June of 2006, this location now operates Victory Park in Dallas, which includes the operations of a W Hotel, along with residential, retail and event venues in Austin, Dallas, Houston, San Antonio and Albuquerque, New Mexico. • LAZ Parking Chicago, LLC—Our Midwest office is located in the heart of downtown Chicago. LAZ began operations in December of 2006 at four downtown Garages, which comprise over 9,200 parking spaces. This contract represents one of the largest parking systems in the world. • LAZ Parking California &Sunset Parking Service, LLC—Our Western Regional Office is comprised of a partnership with Sunset Parking Service. Sunset has served Southern California since 1981, and operates 165 locations, employs 600 people and has a strong presence in the San Diego, Orange County, and Los Angeles markets. • LAZ Ultimate Parking—In late 2008, LAZ Parking formed a partnership with hospitality parking professional, Ultimate Parking. This acquisition represents the LAZ Parking commitment to enhanced services and value offered to hospitality clients and guests. LAZ Ultimate Parking consists of 150 locations and over 750 parking hospitality professionals. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 22 2. EXPERIENCE Et QUALIFICATIONS PARTNERS IN PARKINGTM LAZ Parking trademarked this phrase because it best describes the essence of our company. We are not a typical parking management company. We are truly focused on providing the highest level of client and customer service partnered with a custom operating program that is site specific while exceeding the financial expectations of each of our client's parking l I`, assets. We are proactive rather than reactive, we are creative not ,: complacent. We foster a working relationship that goes beyond a normal vendor relationship. We become your parking partner. We develop unique and innovative parking solutions to assist in making each parking operation we manage an overwhelming success. THE LAZ ADVANTAGE LAZ Parking offers distinct operating advantages over its competitors, both nationally and locally. We offer the best of both worlds: The support, expertise, depth, financial stability and buying power of a national operator with the attention to detail, personal service, enthusiasm, lightning fast response time and local command and control of a local owner/operator. Unlike many vendors who separate the sales responsibility of the service from the implementation of the service, LAZ Parking's local ownership creates the proposal, implements and maintains the service, minimizing the inevitable miscues and miscommunications between a sales department and an operations department. "Top Drawer Service, Bottom Line Results" LAZ understands the balance between revenue control and customer service. We are committed to revenue enhancement without sacrificing service. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 23 LAZ 2. EXPERIENCE Et QUALIFICATIONS EVIDENCE OF SIMILAR EXPERIENCE Norwalk Parking Authority Contact: Kathryn Hebert - Executive Director, City Hall Phone: (203) 854-7712 Email: khebert @norwalkct.org Harris County Parking Facilities Contact: Desiree Smith - Contract Administrator / FPM Phone: (713) 755-4248 Email: desiree.smith @fpm.hctx.net City of Chicago, IL Contact: Dennis Pedrelli - CEO, AMI Group Phone: (312) 262-6862 Email: dpedrelli @amigroupllc.com The Ohio State University Contact: Sarah Blouch - President, CampusParc Phone: (614) 206-0774 Email: sblouch @campusparc.com Metropolitan Transportation Authority (MTA) Phil Petillo - Director of Parking Services and Operations Phone: (212) 340-4934 Email: petillo @mnr.org Project descriptions for the above projects are listed on the following pages. Additional references available on request. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 24 ILAZ 2. EXPERIENCE &t QUALIFICATIONS ohm Norwalk Parking Authority Norwalk,CT When LAZ Parking began operating the Norwalk Parking Authority facilities in 2003, the system was losing over$600,000. LAZ has turned the operation around and at the end the first year of LAZ operation 9'p npi; created a net operating income of more than $500,000. Today the I MP parking pro ram is completely self-sufficient icient and contributes annuall Y •to the City General Fund. LAZ Parking has introduced state of the art , Y automation technologies as well as payment options that have significantly reduced operating expenses while enhancing the level of Date:January 2003 customer service. This has resulted in significant increases to net Revenue Control:Amano McGann, 3 Pay on Foot, 6 Pay in operating income. Through innovative management strategies, we Lane, IPS Meters,CALE pay have significantly increased permit sales and hourly parking activities stations,AutoCite Enforcement without sacrificing service requirements. Over the past two years, LAZ Handhelds,Gentech License Parking has been instrumental in retrofitting the lighting in four of the Plate Recognition City of Norwalk's parking garages, resulting in increased energy Staffing: 30 savings and lighting levels. Additionally, LAZ introduced credit card Spaces:4,000 accepting single space meters and License Plate Recognition Gross Revenues:$5.6 million Location:4 garages,9 surface enforcement, which has increased violation issuance and payment lots, On street Meters and compliance. Enforcement Functions, Aquarium Valet Parking Services Contact:Kathryn Hebert—City Hall Purchasing Department Phone:(203)854-7712 Email: khebert@norwalkct.org City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking LAZ 2. EXPERIENCE 8t QUALIFICATIONS Harris County Parking Facilities - Houston �� LAZ provides parking management, enforcement oversight, and � / i parking consulting services of the Harris County Parking Facilities. d%,�� `\ When LAZ took over the operation in 2010 we made technological , `��- 4.4.1011 improvements to the existing system by introducing pay on foot,pay in `=� lane, and digital pay stations to the garages and surface lots in the portfolio. These improvements have created efficiencies in the Date:October 2010 functionality of the facilities, accountability of revenue and overall Revenue Control:Amano better customer service. LAZ has improved top line budgeted revenue McGann revenue and access control including pay on foot by over$1 million dollars, a 33%increase, in our first year of operation. and pay in lane technology in Garages and Digital LUKE Contact: Desiree Smith—Contract Administrator/FPM machines in Surface lots Phone:(713) 755-4248 Staffing:30 Email:desiree.smith @fpm.hctx.net Spaces:4,071 Gross Revenues: $4.3M City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 26 2. EXPERIENCE & QUALIFICATIONS City of Chicago On-Street System .� Chicago, IL Az 4 LAZ provides 24/7 management of the City of Chicago's on-street parking meter system; one of the largest parking systems in the world and the third largest on-street system in the United States. The City received an up-front payment of$1.157 Billion for a 75 year concession lease.Because LAZ operates the entire system under management contract for private .' investors, the efficiency of the equipment and personnel is critical to a �..z successful and profitable operation. The old system consisted of 36,000 m outdated, malfunctioning, single space parking meters. LAZ developed Date:February 2009 and released a detailed RFP to equipment vendors on behalf of the Revenue Control:4,750 CALF Pay concessionaire then upgraded over 90%of the existing system with 4,200 Stations,Duncan AutoCite pay stations in just seven months, the fastest technology upgrade of its Handhelds kind ever undertaken in the world. The system is now 100%pay station Staffing:90 controlled with a system wide average up-time of 99.64%across 4,750 pay Spaces:36,0004 metered on- stations. LAZ collects and deposits over 10 million dollars each month from street spaces the system. Gross Revenues:$140,000,000 (2012)-3rd largest parking system in the US Contact: Dennis Pedrelli—CEO, Chicago Parking Meters Location:Chicago's entire on Phone:(312) 262-6862 street metered parking system Email:dpedrelli @amigroupllc.com City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 27 Ak WWI IMMO 2. EXPERIENCE &t QUALIFICATIONS Metropolitan Transportation Authority (MTA) — Metro North Railroad Under a seven year guaranteed lease payment contract, LAZ Parking provides parking management services, pay station maintenance and AK- collection of parking fees, parking enforcement, snow removal and parking garage and lot cleaning services. -< ,w r V Metropolitan Transportation Authority— Metro North Railroad— This r contract encompasses 34 locations as part of one mass transit system. LAZ Parking replaced outdated payment technology with PCI compliant pay stations, implemented License Plate Recognition permitting and enforcement solutions with which LAZ issues and collects nearly 40,000 Dates:April 2009 violations annually. LAZ introduced pay by cell for Metro North Spaces: 14,500 locations greatly increasing consumer convenience. Facilities: 34 Stations Equipment: Digital Payment Customer service enhancements include allowing clients to apply for Technologies, IPS and self-manage their commuter parking permits via a specialized web based application developed by LAZ Parking for MNR. http://www.rrparking.com/ Contact: Phil Petillo—Director of Parking Services&Operations Phone:(212) 340-4934 Email:petilloPmnr.org City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 28 ILAZ 2. EXPERIENCE Ft QUALIFICATIONS "\ The Ohio State University Columbus,OH . �1 The university set a floor price of$375 million for the concession of its U 35,000 parking spaces — including those at its medical center—After an international highly competitive process, the LAZ/QIC team offered J` .1\\ E the highest bid at$483 million with the lowest annual rate increases. Under a ten year management contract, LAZ Parking is responsible for the day-to-day operations and maintenance of the system under defined operating standards and will also oversee the demolition and Date:September 2012 construction of at least one new parking garage during the concession Revenue Control:3M(Federal term. LAZ immediately increased operational efficiencies and APD),T2 Systems Permitting and Parking Enforcement, enhanced customer service which included a new web site Digital Payment Technology pay http://www.campusparc.com/ and will be rolling out a smartphone stations, ELSAG License Plate enabled app in the first quarter of 2013. Parking operation revenues Recognition collected for Ohio State Football home games under LAZ supervision Staffing:47 and management broke the all-time campus records for each of the Spaces:35,000 first four games of the 2012 season. Gross Revenues:$45 Million Location:17 garages, 138 Contact:Sarah Blouch–President, CampusParc surface lots, 153 on street Phone:(614) 206-0774 meters,46 pay stations and Email:sblouch@camousparc.com campus wide parking enforcement functions City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 29 z 2. EXPERIENCE Et QUALIFICATIONS 2.2 QUALIFICATIONS OF PROPOSER'S TEAM 2.2 Qualifications of Proposer's Team.Provide an organizational chart of all personnel and consultants to be used for this project if awarded,the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education, experience, and any other pertinent information, shall be included for each Proposal team member to be assigned to this contract. Home Office Regional Offices Project Locations •Regional Support •Local Support •Local Project •Accounting •Accounting Management •Auditing •Auditing •Client Support •Compliance •HR •Line Level •HR •Managerial & Employee •IT675Support Staff Supervisory Supervsion Et Professionals Oversight •300 Front Line .75 Admiinistrative Employees Suppport Staff •1,050 Managers & Supervisors LAZ Florida Parking LLC 404 Washington Ave #720 Executive Team Florida Vice-President Chris Walsh Miami Beach Director of Operations (786) 566-3086 cell Tony Castellanos (305)467-4307 Florida General Manager Luis Macedo Senior Project Manager (786) 566-3189 cell Jose Fernandez City of Miami Beach Parking Meter Collection Services 2015-135-WG LAZ Parking 30 LAZ 2. EXPERIENCE Et QUALIFICATIONS (786)423-2741 cell Florida Director of Business Development David Zell, RPA (786)-295-7860 cell RESUMES OF KEY LOCAL INDIVIDUALS FROM THE LAZ FLORIDA PARKING TEAM: • - • Christopher B. Walsh, Regional Vice-President 1 „T• 404 Washington Ave#720 Miami Beach, FL 33139 • F EXPERIENCE LAZ Parking Miami,FL Regional Vice President April 06—Current • Relocated to oversee State of Florida to include parking operations in all major markets with more than 300+employees • Responsible for all operations and the financial performance of more than 130 properties in Washington DC,Virginia, Maryland and Pennsylvania encompassing 90,000+parking spaces.This includes large government contracts, hospitals, hotels, Class A office buildings,shuttle services and multi- site financial institutions • Lead management team that consists of 4 General Managers and 45 Managers with a staff of 900+employees • Build and proactively maintain deep client relationships to include issue resolution and ongoing client satisfaction • Create and present proposals and pro-formas to client executive teams • Conduct contract negotiations to ensure terms are fiscally sound and competitive • Conducted due diligence of acquisitions to increase market share and profitability. This includes privatization of 2 municipalities and serving as lead on due diligence for recent acquisition with 63 locations • Created and managed plan for Presidential Inauguration parking in January 2009 at 45 municipal locations. Over 40,000 cars parked in a 3 hour window Central Parking System Miami,FL City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 31 LAZ 2. EXPERIENCE £t QUALIFICATIONS General Manager Oct 03 to Jan 06 • Accountable for more than 65 properties in Greater Miami Area, Ft Myers, Key West, approximately 33,000 parking spaces • Spearheaded all marketing efforts from generating leads and cold calling to setting proposal strategies and creating pro-formas. • Oversight of all contract negotiations by working directly with decision makers at prospective clients,and with legal departments both internally and externally to finalize deals • Customer relationship management to secure position in existing accounts • Responsible for operations at Miami International Airport which included $30M installation and integration of Credit Card In/Out capabilities Lanier Parking Systems Atlanta,GA Director of Operations Aug 98-Sep03 • Responsible for over 100 properties in Georgia and North Florida, $32M of annual revenue • Led a team of 28 Managers and staff of more than 450 • Oversight of company's largest account of $4M in revenue included 14 garages with 14,500 spaces. Achieved a 52% increase in revenue over the previous parking operator • Prepared annual budgets and monthly operating statements •Analyzed procedures, including collections to ensure performance optimization • Developed and presented creative revenue growth plans to Property Owners and Managers APCOA Atlanta,GA Assistant Manager Dec 95—Jan 97 Also served as Acting Manager,as this position was open Managed 2 class"A" properties that generated$2.5M annually • Managed customer relations and served as Liaison between for APCOA •Tracked daily revenue and managed data reporting to Corporate • Managed transportation and staffing for 1996 Summer Olympics EDUCATION City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 2. EXPERIENCE a QUALIFICATIONS LA GRANGE COLLEGE La Grange,GA Bachelor of Arts in Business Administration June 1995 Luis Macedo, General Manager 2080 Alamanda Drive North Miami, FL 33181 . PARKING MANAGEMENT Sixteen years of progressive parking management experience demonstrating a consistent track record of new parking facility growth as Operations Manager for Central Parking System and General Manager for LAZ Parking in an extremely competitive market. Equally strong qualifications in all areas of parking operations: P&L, budgeting, human resources, customer service training, hotel valet parking, and other functions. Effective communicator, leader and problem solver who builds teamwork and possesses the drive to surpass goals. RELEVANT EXPERIENCE AND ACCOMPLISHMENTS Operations Management—Fast-track advancement through progressively responsible positions in multiple parking facilities and ultimately operations management. Member of multiple corporate planning committees to develop new programs and set the direction for the company's accelerated growth in hotel valet operations. Expanded operational management responsibility from an initial 8 to 30 parking operations in the Miami region. Responsible for recruiting, training and mentoring management staff for all new Central Parking System facilities including all Hotel Valet facilities. Held profit and loss accountability for the region's largest parking facilities. Human Resources/Training—Implemented corporate human resources policies and initiatives for the South Florida region. Responsible for managing employee relations in each location averaging from 5 to 45 colleagues and management personnel. Designed curriculum and implement train-the-trainer programs to develop colleagues. experienced in personnel recruiting, selection, training, developing, scheduling, evaluating performance and supervision. Led staff to achieve performance goals and maintained the lowest turnover rates in the Miami region. Conduct customer service training seminars biannually for up to new hires region-wide and all new parking facility acquisitions. Traveled nationwide to assist in recruiting personnel and coordinating new location opening activities. Successfully completed customer training classes for Ritz Carlton, Mandarin Oriental and Hyatt hotels as well as all Central Parking advance training classes. Career History LAZ Parking Inc., Miami Beach, FL–April 2006 to Present General Manager City of Miami Beach Parking Meter Collection Services 2015-135-WG i LAZ Parking 33 LAZ 2. EXPERIENCE &t QUALIFICATIONS CENTRAL PARKING SYSTEM,MIAMI,FL—1992 to March 2006 Operations Manager TRAVEL EXPRESS INC.,MIAMI BEACH,FL-1988 to 1997 Sales Rep(1988 to 1992)/Partner(1992 to 1997) Education Bachelor of Arts in Business Administration—Florida International University, North Miami, FL—1992 David M. Zell, Director of Business Development 17476 SW 33rd Court Miramar, FL 33029 (786) 295-7860 Seasoned parking professional with a strong real estate management and marketing background. Experienced in the management of over 160 parking operations in South Florida including Class A office, mixed use developments and municipal contracts as well as valet parking services for hotels and residential. Extensive commercial real estate experience,over 1.5 million square feet managed and RPA designation earned through BOMA LAZ Parking(February 2014—Present) Director of Business Development Responsible for marketing efforts in South Florida for 3rd largest operator in the US Prepare offers in response to requests for proposals(RFP) Successfully marketed office building, municipal, hotel,surface lot and residential parking contracts Formulate income and expense projections for client proposals Assist clients with revenue enhancement programs to increase the value of their parking assets Member BOMA,CREW, Florida Parking Association and Greater Miami&Beaches Hotel Association Denison Parking,Inc.(July 2004—January 2014) General Manager—Florida Bottom line responsibility for 21 locations and a staff in excess of 100 employees Through marketing efforts successfully added 22 new parking locations to the company portfolio Prepared annual operating budgets for all locations,client retention and reporting to the home office Oversaw the automated of two major parking garages from attended locations to POF technology Adler Management Services(May 2002—June 2004) Property Manager Managed a portfolio of over a million square feet of office,flex and warehouses space Negotiated service contracts, prepared complex operating budgets and coordinated tenant build outs Directed a staff of 10 employee and numerous service providers:janitorial,security and landscaping These assets were eventually sold to a large national REIT. Park One Florida(February 1996—May 2002) General Manager Responsible for operations of 65 parking contracts in Miami, Ft Lauderdale and West Palm Beach City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 34 LAZ 2. EXPERIENCE Ft QUALIFICATIONS Oversaw a staff of 900 hourly and 35 management employees Involved in an extensive due diligence process in the purchase of Caribbean Parking in 2000 Spearheaded a successfully marketing effort to add a very large municipal contract to PK1 Education and Training Business Management Major-Youngstown State University in Youngstown,Ohio Real Property Administrator(RPA)designation-BOMA Eagle Scout—Boy Scouts of America Julio Antonio Castellanos (Tony) 9962 Royal Palm Blvd., : Coral Springs Fl. 33065 Cell: (954) 448-3450 a <: ,i Home/Fax: (954) 344-7234 ja-castellanos@hotmail.com Objective • Well-prepared individual eager to expand any company, to learn, train employees in both English and Spanish, implement new systems and procedures. Experience Meyers Parking 1981 to 1988 • Parking Manager for several prestigious locations in Los Angeles California. The One Wilshire Garage in Los Angeles, the World Savings Center in Brentwood California,the 1901 Avenue of the Stars Garage in Century City California. • Auditor for one year for the South Western Region of Meyers Parking. Managed the Auditing Department, Revenue Control Systems, trained parking managers to adhere to SOP. Ampco Parking 1988 to 1995 • Operations Manager to the Greater Los Angeles/South Bay Branch included some of the following parking garages: In Downtown Los Angeles, the 444 Plaza, 800 South Hope, Transamerica Project, Union Bank Garage, First Interstate Building, etc. In the Wilshire corridor, the Paramount Plaza, 3660, 4311,4727, 5455, 5900, 6200, 6400, Wilshire, The Tower Westwood, Landmark I, II and many more. At the South Bay area, the Airport Center, Pacific Corporate Towers, LAX/Marina and Santa Monica Business Centers only naming a few. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 35 2. EXPERIENCE Et QUALIFICATIONS • Managed Parking Managers to adhere to all company procedures, daily deposit monitoring, customer service, claims, safety management, and employee training, to include Cashiers, Supervisors and Managers. Valet Parking Service 1995 to 2000 • Company auditor 1995-1997, wrote, designed parking revenue reporting system and implemented the Standard Operating Procedures for commercial and hotels parking garages. • District Manager 1997-2000, managed high profile commercial and hotel parking garages naming a few:The Park Avenue limousine service to the airport, Airport Center, Sony Picture Plaza, Crowne Plaza LAX Hotel, Holiday Inn LAX, The Regent Beverly Wilshire Hotel, Beverly Radisson Pavilion Hotel, 265 Beverly Drive Garage, 9465 Wilshire Garage, One Park Plaza, Beverly Mercedes Place, Maple Plaza Garage and many more. • Managed Parking Managers to adhere to all company procedures, daily deposit monitoring, customer service, claims, safety management, employee training, to include Cashiers, Valets, Supervisors and Managers. Ampco System Parking August 2000 to November 2006 • Returned to Ampco System Parking in April 2000 as an Operations Manager for Branch 22, managed several prestigious locations, the Pacific Design Center, Arco Towers, Biltmore Hotel etc. • Promoted to Branch Manager in August of 2000 and relocated to Miami Florida where I managed the Parrot Jungle Island, Radisson Hotel, Omni Center, Sofitel Miami, 4770 Biscayne Blvd and many more parking facilities. • As a Branch manager I, prepared budgets for clients, managed branch expenses, revenue, special events, meeting with clients, vendors, trained and motivated all levels of employees. Prepared professional safety and other professional recommendations for clients. November 2006 to August 2014 • COO of Deco Parking/iPark LLC Managed and operated all aspects of business. August 2014 to Current. • Director of Operations, LAZ Parking • Manage and operate parking garages, surface lots, restaurant parking etc. for LAZ Parking. Education City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 36 2. EXPERIENCE a QUALIFICATIONS • Attended Sacred Heart College, Belize Central America Skills • Highly imaginative • Experienced in customer and client services • Experienced with time management • • Ability to manage multiple tasks • Ability to work effectively in teams and individually ,Computer Skills • • Working knowledge with, Microsoft Windows 7, 8, Microsoft Office, Secom, Amano Magann, Federal APD, Falcon, Parking Software and easy learning corriputer,software skills. • Working knowledge and programming of revenue controls systems, Secom International,Technology in Parking, Amano, Amano Scan, Scan Net, and Falcon etc. - • , Interests • Enjoy camping with my family, bike riding and hiking. References: Available upon request • City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 37 2, EXPERIENCE QUALIFICATIONS EDUCATION Bachelor of Arts in Business Administration— Miami Dade CC, Miami, FL—2000 2.3 FINANCIAL CAPACITY Financial Capacity. Each Proposer shall arrange for Dun& Bradstreet to submit a Supplier Qualification Report(SQR) directly to the Procurement Contact named herein.No proposal will be considered without receipt,by the City,of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer.The Proposer shall request the SQR report from D&B. • We have requested Dun and Bradstreet submit a Supplier Qualification Report (SQR) directly to William Garviso, the Procurement Coordinator. (copy of receipt under section 6). • Please note we have also requested D and B submit and SQR directly to William Garviso, the Procurement Coordinator for our parent company LAZ Parking. • Accordingly, please find below a more detailed explanation concerning ours and our parent company's D and B reports. To Whom It May Concern: LAZ Karp Associates, LLC ("LAZ Parking") Parking and its subsidiaries operate over 2000 locations in 25 states and 266 cities. LAZ Florida Parking, LLC (the "bidding entity") is one of eighteen (18) subsidiaries that operate under LAZ Parking (the "parent company"). All LAZ Parking disbursements are paid centrally, not by each subsidiary. Therefore the bidding entity does not have any activity under its individual DUNS number. Until recently, DEtB was reporting LAZ Parking' business activity on a subsidiary by subsidiary basis, not at the parent consolidated level. Since LAZ Parking, the parent company, was not formed until 2007, DEtB did not recognize the existence of the company that actually commenced operations in 1981. Therefore, DEtB only reflects 7 years of transaction, credit and management activity instead of its actual 34 years of history. Below is the explanation of each issue contained in LAZ Parking's DEtB report. • "Higher risk industry" - The industry is incorrect. The report classifies us as "building construction" (72100000) and "trade contractors" (238990) instead of "parking lots and garages". This mistake results in the mis-categorization of LAZ Parking into the higher risk contracting/construction industry instead of the parking lot NAICS code of 812930. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 39 2. EXPERIENCE £t QUALIFICATIONS • "Limited time under present management" - The management of LAZ Parking has remained the same since its inception. Alan Lazowski founded the company in 1981 and continues to manage and grow the business through his personal involvement on a daily basis. • "High proportion of past due balances to total" - DEtB's report bases their conclusions on 15 payments totaling payment of $141,000. In 2014, LAZ made over 80,000 vendor payments totaling in excess of $500 million dollars. This conclusion, based on such a small sample of the total annual volume of business conducted, is grossly misreported. • "Open liens" o Suit; Mortiz - Slip and fall accident typical to the business which was closed in July 2014. o Lien; Ohio. - Outstanding commercial activity tax to be paid shortly. o Lien; New Jersey - Underpayment of estimated taxes was paid and closed in November 2014. o UCC Filings; People's United Bank was the primary operating bank of LAZ and extended it credit prior to the engagement of Wells Fargo. All debts have been repaid and releases granted. o UCC Filing; Wells Fargo is LAZ Parking's current operating bank and extends credit to our entity and it should be noted that we have never needed to draw down on our $20 million revolving credit facility since inception and that Wells Fargo is in the process of extending LAZ Parking a significant acquisition line of financing. • "Proportion of slow payment experiences to total" - DEtB's conclusion is based on the same data as described above. DEtB's conclusion is based on such a small sample of the total annual volume of LAZ's business that the conclusion is unreasonable. LAZ's actual growth in revenue, customer base and customer service is not reflected in this D Et B report which is contrary to our commitment to excellence and the best in class metrics that we pride ourselves on in the servicing of our customers. In addition we enjoy the financial backing of our 50% joint venture partner, VINCI Park, S.A. which was the subject of a $3 billion LBO in 2014 and is investment grade rated (BBB)by Standard and Poors. Therefore, the DEtB report provided should not be relied upon. LAZ Parking is willing to provide the City of Miami Beach with such financial documentation as you may reasonably require to demonstrate we have the financial capacity to perform the services required by this RFP. We are currently working with Dun Et Bradstreet to correct the erroneous reports of LAZ Parking its subsidiaries. As we correct DEtB's information and update its financial data, we have asked DEtB to mark our online reports as "UNDER REVIEW" so other DEtB customers do not draw the wrong conclusion until we deem LAZ's reports to be accurate. Sincerely, Nathan P. Owen Chief Financial Officer LAZ Karp Associates, LLC City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 40 IciCZ 2. EXPERIENCE &t QUALIFICATIONS City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 41 IAZ 3. SCOPE OF SERVICES PROPOSED Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications, C1 (the Minimum Requirements were outlined previously in Tab 1). C2 and C3 Statement of Work/ Fulfilment of Specifications of the RFP Through experience, LAZ has learned that there is no "one size fits all" template for developing meter collection standard. Our take on industry best practice is to develop and tailor a specific plan to meet our clients' needs depending on the types and levels of controls that are in place and the and specific equipment currently in use. LAZ Parking has an excellent working relationship and is very knowledgeable with the Digital Luke pay stations. LAZ Parking securely collects well over 11 million dollars each month from pay stations and meters. The following is an example of some "basic" operating procedures we have implemented at some of our operations and is designed to give a new or transitioning operation a head start in gaining an acceptable level of pay station and meter revenue security: Collection, counting and depositing of coins collected from meters Cash Collection For most locations where parking meter rates are $1.00 per hour or higher, it is expected that collection of money from the meters will be performed at least twice per week. This frequency of collection is due in part to utilization patterns and the maximum coin capacity of the meter before the coins jam and render the mechanism inoperable. It also serves as a deterrent to vandals who may be tempted by the presence of the cash in the equipment. Typically, teams of two collectors will be assigned a single route consisting of multiple sets of meters for collection on 4 a daily basis. In large systems these collectors utilize a specially modified vehicle for collections.These vehicles are specially designed with security in mind and outfitted with racks to hold vs '' ' •'° a collection canisters and equipment. �' Other features include ignition cut-off, • • enhanced locking and alarm systems, 4 GPS and depending on the location a =�- LoJack vehicle tracking and retrieval system. This is in addition to the City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 42 LAZ 3. SCOPE OF SERVICES PROPOSED collectors themselves which are tracked through a GPS enabled Nextel phone. Depending on the volume of collections and the traffic patterns of the metered areas within a given system, a third crew member acting as a driver may also be assigned to the route. The two cash collectors carry two-way radios to maintain contact with each other, the driver(if assigned) and the Office of Operations. It is Standard Operating Procedure (SOP) for supervisory personnel to perform unscheduled field inspections of collection teams. These inspections include announced and unannounced (covert) observation of the collection crew's adherence to collections SOP. Personal reference and criminal background checks on all collections staff is mandatory and periodically updated. SECURE COLLECTION OF METER REVENUE Collection Routes LAZ Government Services will meet with City staff to review the existing collection routes. Routes will be evaluated for efficiency in the collection process and from time to time LAZ may make recommendations for approval by the City and adjustments in the collection routes to improve efficiency of collections based on data gathered from on-going operations. Pre-Collection Procedure Where the client retains care and custody of the parking meter system collection keys, at the beginning of each day a LAZ Supervisor will go to the Parking Office and retrieve meter vault keys, route lists, and sealed collection canisters. The LAZ Supervisor will sign a daily log for the receipt of the keys and the equipment creating an easily verifiable chain of custody. Assignment of Routes The LAZ Supervisor will either return to the LAZ Parking Office or if space is provided on-site, the routes for the day (or as specified by the City) are assigned to the teams of collection employees. The appropriate meter vault keys for the assigned route(s) are then assigned to each individual collection employee who will attach the keys to a standard LAZ issued key chain and belt loop. The collection agent will then sign a receipt for meter vault keys and hand the receipt to the supervisor keeping a duplicate in their field logbook adding to the chain of custody record. In our larger operations LAZ has automated through barcode readers and labels, expediting the issuance process. Travel to Routes For each route, LAZ Parking will have prescribed travel paths to get from the Operations Center or City facility to and from the assigned collection route. Except as approved by a LAZ Supervisor, for construction, accidents, or similar occurrences, vehicle drivers will not be allowed to deviate from the specified routes, and GPS or other in-vehicle tracking systems are constantly monitored. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 43 IPOIMNIIMAN 3. SCOPE OF SERVICES PROPOSED Collections (2 person team) Collections will be performed by two team members who will be assigned to routes together. The vehicle, as well as each team member may be tracked via cell phone enabled Xora GPS tracking systems to ensure compliance with routes and collection procedures. Upon arrival at the designated collection route, the vehicle will be parked and secured with alarm functions and engine cut-off engaged and activated. Each of the team members will then begin their collection routes with the meter keys physically attached via chain to their body at all times. The collector will open the meter vault; the coin can will be removed, inserted into the coin canister and emptied. At no time will extra coin cans be made available to a collection team or used for switching out a can already in the meter. If a lock, can or vault cradle is defective, it will be reported immediately via two-way radio to the Operations Center who will note the meter number, location and report it to the Maintenance Department in writing. The team will also note any unusual condition regarding the meter and/or pole in their logbook including: • Damage to meter or pole • Graffiti or unauthorized stickers on meter or pole • Any notes left by motorists • Any comments by walk-up citizens • Any defective operation of the meter • Need for cleaning/painting of pole/meter • Any loose coins in the vault (outside the sealed canister) At Completion of Route At the end of the route, the collection team will call the Operations Center and LAZ Supervisor on the two-way radio before proceeding to the next route. At the end of the collection assignment, the collection team will call the Operations Center and LAZ Supervisor on the two- way radio before proceeding to the Counting Facility. Once at the drop-off facility, the supervisor will visually check the collection canister seal and lock for tampering and once satisfied log the canister as received and verify its delivery to the system Counting Facility. This process will continue until all of the assigned routes for the day have been completed and all collection canisters are accounted for and secured. End of Day The collections teams will return all keys and related equipment (key chains, belt loops, etc.) to the LAZ Supervisor who will check each key for damage and each ring for the correct number of keys, and having done so, check off the appropriate receipt. The supervisor will return and sign back in all keys issued by the City for the day. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 44 �ssao[aa 3 3. SCOPE OF SERVICES PROPOSED Standard Operating Procedures (SOP) Manuals LAZ will develop comprehensive SOP Manuals for each of the specified operating components. These manuals will outline, in a step-by-step fashion, responsibilities and procedures for each of the different job classifications. LAZ firmly believes that clear, concise and standardized workflow procedures greatly improve the working relationships between management and staff, resulting in improved productivity and overall accountability. Meter Revenue % • s s at Counted and Enters Sealed Deposited Collection System • • ,\ Delivered to Collected at Facility Source • • 1. DELIVERY&SECURITY OF METER REVENUE LAZ Parking collects well over eleven million dollars each month just from on-street meters and pay stations, and we have strict policies and procedures when it comes to the physical collection, tracking and reporting of revenues. We know that a strong system of internal controls is vital to any well-run parking program. Below, we have outlined the services that we currently provide for all our metered parking operations and which can be modified to suit specific LPA criteria, now or in the future. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 45 3. SCOPE OF SERVICES PROPOSED • Meter Revenue is deposited in to the Parking System Equipment (Single or Multi- space meter) by a patron. • The Revenue (Coin, Bill and/or Card) enters a "closed loop" sealed collection process. • The Revenue is collected at the source. • The Revenue is delivered to a facility where it is counted. • If the Counting Facility is not a bank, the revenue is typically delivered directly to a designated secure storage and/or coin counting location. 11 if 114 4elip alemer 04. "111011 Recognizing Weak Points in the System The facts are that there are many points of vulnerability throughout the collections and delivery process and LAZ keenly aware that all of them have to be monitored and tested on a frequent basis to ensure revenue security. For example, some erroneous assumptions in the parking industry that may lead to revenue loss are: 1. Maintenance mechanics do not have keys to the vault area and the vault is secure. Issue: Maintenance mechanics can use a variety of methods to intercept and prevent coins from ever dropping into the vault area. Using these methods, a maintenance mechanic can set up dozens of meters that will each yield him five dollars or more per day, which he will then remove at his leisure. 2. Collectors don't have the key to the canister within the meter vault so the revenue is secure. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 46 LAZ 3. SCOPE OF SERVICES PROPOSED Issue: This false assumption has resulted in of millions of dollars in lost revenue. The largest single loss of revenue in New York City and elsewhere resulted from the introduction of a single illicitly obtained key into the system by a coordinated group of dishonest workers. 3. The revenue is transported in a locked collection box which the employee cannot open. Issue: Depending on the type of collection transport box used in the system, it has been defeated by sophisticated means such as "key bumping" (lock picking) or by several low-tech approaches such as hinge manipulation and simply turning the box up-side down and shaking the coins out. 4. The revenue is counted and transported to the bank by secure armed courier. Issue: If the counting room is not itself secured and restricted, or if the client depends on the Bank to count the revenue and report the total coins without, at a minimum, weighing the transport bags or canisters to determine an estimated amount prior to counting, there exists a significant potential risk of theft. Issue: There have been several publicized cases where armored car personnel have been arrested for skimming parking meter revenue on the way to the bank or counting house. To monitor and guard against these and other forms of potential revenue thefts, the on-street system supervisors and Project Manager spend a minimum of one hour in the field each week conducting spot checks and integrity tests of the collection teams. Supervisors conduct daily interactive field visits (to sign the collector's field logbook noting date, time and location) and also perform field inspections where they surreptitiously shadow maintenance and collection personnel to monitor adherence to collections procedures and the SOP. In collaboration with LPR management staff, the Project Manager will schedule integrity tests for each of the collection personnel. Subject to CMB approval, these checks will be conducted every sixty to ninety days depending on the frequency of collection assignments. This will require the advance preparation of preselected meter(s) on the individual's assigned route with marked coins in a vault, meter housing, open vaults or other approved methods (i.e. maintenance personnel integrity tests). City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 47 3. SCOPE OF SERVICES PROPOSED SAZ In order to strengthen LAZ's corporate , .<2*- he ' culture, and to promote a consistent sense ' of teamwork across our national presence ApplicantAppliesOnline jl' M.ss.o. l rl! Create ppportunmuruwcfentapl°Yee, with close to 8,000 employees, LAZ '—' VALUES developed the MVP Program. MVP stands Respect Commitment to People Honesty one lntegriry for Mission, Values and Practices. We firmly Trust PNAtCTt10Ei believe that our company's success is Sharp&On Time � GET 100!GENI/ grounded on living the Mission. Clean&Safe. ,',' Initial Phone Interview r MVP ! - ° ` Our Mission is our Motto "Create opportunities for our employees and value for our clients" V Create Opportunities for Employees. We are not only providing a job for r our employees, we provide opportunities to grow personally and Personal Interview 3 professionally with the ability to advance within the organization. LAZ is proud of our employee's achievements and their commitment to the company. Many of our staff spent their entire careers within our . organization. Our company founders and the majority of our executive team all started as parking attendants. Extensive Background Check 6 Create Value for Our Clients. We know that our clients can select from a ■ variety of companies to manage their parking and service needs. Likewise, our customers have many choices about where to park their cars. We want V to create value for clients and customers so that the choice to select LAZ is ( an easy one. We can create value by giving honest and dependable service, it providing clean, efficient and well-maintained systems, and maximizing the Health and Drug Screen profitability of every location. We encourage our employees to "think like an owner" and we manage all of our locations as if it were our own. . Values `, Values are the rules we play by or the non-negotiable behaviors we are gi committed to following. LAZ upholds the following four core values: Respect Inuitedto New Hire for Each Individual—Commitment to People—Honesty and Integrity- Trust i Each of these values is a cornerstone of our culture and we are committed to V living up to and communicating them to all our team members each and ( every day. We hope to prove to City of Miami Beach that there is a difference in parking companies and what makes LAZ different are our Orientation to learn people. Our company has grown by leaps and bounds primarily because we The LAZ Way 0 put people first. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 48 AZ 3. SCOPE OF SERVICES PROPOSED LAZ Parking's DNA is in valet parking. Even though we operate at over 2,050 locations in the US, valet parking operations are where we started and that makes LAZ extremely customer-centric and responsive. LAZ valet-parks over 1,700,000 cars a year, and unlike other parking companies who simply staff locations, LAZ employees look millions of motorists in the eye as they hand over their keys and entrust us with their vehicles. This personal service and level of trust translates into the way we treat every member of the public at all of our managed locations. Hiring While current employees from the previous operator will certainly be considered, LAZ Parking has a comprehensive pre-employment screening program in place to make sure that only the most qualified candidates are chosen for employment. Pre-employment screening is an effective risk- management tool that promotes a safe and efficient workplace by helping to limit the uncertainty inherent in the hiring process. Our pre-screening techniques significantly reduce-potential theft, violence, financial loss, sexual harassment and other workplace problems. It is the policy of LAZ Parking that accident prevention and situational awareness shall be considered of primary importance in all phases of operations and administration. This prevention starts with the pre- employment process and continues throughout the employment term. Pre-Employment Background Checks and Screening Preliminary Pre-Interview Screening: At the front-end of the process, LAZ Parking pre-screens candidates before they are invited in for formal interviews. Hiring managers are trained in how to narrow down the potential pool of applicants to qualified individuals, and how to thoroughly check employment and personal references. Employment Verification: Each potential employee has his/her last 2 jobs verified by their previous supervisor. Dates of employment,job title, and performance are rated and confirmed. Criminal Background Checks: As required by the RFP, all new hires will be required to have a Dade County background check in addition to having their social security number run through the Department of Homeland Security database using E-Verify to verify eligibility to work in the United States. Below are some of the additional checks our employees will undergo if selected: Where applicable, we utilize ADP Screening and Selection Services to perform background checks (including criminal record searches, credit history and, motor vehicle record searches) on all prospective entry-level and management candidates. • Screening of all management-level candidates, including supervisors, specifically covers criminal records, motor vehicle driving infractions (if the positions involve driving), educational credentials and prior employment. • Candidates for non-management positions that involve driving are screened for criminal and motor vehicle driving infractions. If the position does not involve driving, the candidate is screened for a criminal record. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 49 3. SCOPE OF SERVICES.PROPOSED • Pre-employment Drug Tests requires of all candidates seeking employment with LAZ Parking. Employees are required to take a 5-panel drug/alcohol test before working with LAZ Parking Service. This test screens for past exposure to marijuana metabolites, cocaine metabolites, opiates, amphetamines, and phencyclidine. Screening Reduces Turnover and Improves Customer Relations: Our hiring and pre-screening process helps us retain qualified employees for the long-term, which, in addition to reducing turnover costs, gives our clients and parking customers the opportunity to establish the personal relationships and trust that facilitates a successful and profitable parking operation. LAZ will make every effort to ensure that the employees who will wear the LAZ Florida uniform are selected from only the best, most qualified candidates to fill the positions. Training LAZ Parking believes that first impressions are lasting impressions. We believe people make the key difference in the service sector and have developed the following training-intensive program to help advance our employees into the best in the industry. All new ( _ employees have a training session with either their HR Manager or k the Regional Vice President to go over important aspects of the job, 1111 (i.e. uniform policy, review process, pay scales, policies and UNIVERSITY procedures on missed days, etc.), and customer relations. Most importantly, all new employees are introduced to LAZ Parking's "Think like an Owner" philosophy. At the front line employee level, this translates into providing service to and solving problems for the customer. Employees are encouraged to demonstrate initiative and make common sense decisions in order to satisfy specific needs of the customer. As employees progress through our training regimen, they earn the ability to advance within the company. LAZ has partnered with the National Parking Association to certify those individuals who have successfully completed the highest level of our training as a Certified Parking Professional. Orientation All of the LAZ employees at the City of Miami Beach Parking facilities will undergo a comprehensive orientation program. This includes reviewing the Miami Beach facilities policies and procedures, security and access through and around the parking system. All of our employees will also receive the LAZ Employee Handbook during orientation. In addition, the employee will be presented with information concerning their positions' responsibilities, details concerning the parking systems City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 50 LAZ 3. SCOPE OF SERVICES PROPOSED operations, as well as any specific requirements and expectations the City of Miami Beach may have now or in the future. We will specifically address in the training sessions: • City Monthly Parking Programs • City Decals and Permit Parkers • Special Event Parking • Hotel Hang-Tag Program • Location, Operating Hours and Rates and all City Parking Locations • Minor Repairs to Gated Parking Revenue Control Equipment Safety Training All of our employees are issued a Safety Manual along with a thorough review of safety standards in their initial orientation. Our number one focus is the safety of our employees and customers. No unsafe behaviors are tolerated under any circumstances. Safety training includes ••• some of our most common situations such as, safe driving K. N skills, safety working around vehicles in drive aisles, personal injury avoidance, proper lifting techniques, d r working in extreme temperatures, proper actions during an emergency situation, working with impaired customers, and ' avoidance of slip and falls and hazardous situations in general. Online Safety Training One of LAZ Parking's founders developed this program, which trains our employees on avoiding Vehicle Theft, Personal Injury, Damage Claims and Loss Claims. All employees go through this online training and are tested on retention. Passing the final exam for each of the sections is required for certification. On the Job Training- Mentor Shadowing New employees are scheduled to work with an experienced trainer in the same job category 16 to 24 hours, based on manager and mentor evaluations. Mentors review important procedures within the cashier/valet training guide. This important step assists new employees in adjusting to the specific work environment, and gives the new employee and example of acceptable work habits and teamwork. Mentors are chosen from the field of veteran employees based on their performance. Post-Employment Education LAZ Parking also has a "Post Employment Education" program which instructs line level employees and managers on developing skills necessary for advancement within the company. Formal City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 51 • 3. SCOPE OF SERVICES PROPOSED classroom setting courses are offered, and employees must accumulate course credits in order to be considered for promotion. Examples of some of the courses that we offer: • "GET 100" (Greet, Engage &Thank 100%of the time) • "How to Become a Better Manager" • "Motivating Your Employees" • "Communicating With Employees" • "Loss Prevention" • "Property Safety" • "Time Management" Great attitudes, quick smiles, and enthusiastic responses are some of the tools for accomplishing our target goal of excellence in customer service that are stressed in our training sessions. We empower our employees to share their smiles and eagerness to assist patrons by providing them with maps of government offices, local area restaurants, and hotels for distribution to customers. We supply stickers, lollipops or candy to give to those individuals that seem to need a smile. Several parking specific amenity programs are available to our clients and can be easily adapted to the City of Miami Beach parking operation. Many of these programs are very cost efficient, easily managed and immensely enjoyed by customers and employees as well. Web Training As mentioned earlier, through our LAZ University program we conduct daily and weekly web-based training sessions throughout the country to achieve employee training compliance and operational excellence. From basic mathematics to technical equipment repair and maintenance, the dedicated LAZ Parking training team performs structured "webinars" to ensure a consistent workforce. / T. �L ' Parkology-A more in-depth look ' gY P �^ � gFy L -� Parkology will give our employees in-depth training as ,�.� ` M i they travel the pathway to success. We will discuss in A , > ."- 11 this training what employees can expect during their ‘,.4 introductory period. While some things will be I �.; pmt different, depending upon the location and assignment � � of an employee, the design of this program's overview ?� was to help our employees be successful in their employment regardless of where they work. "Parkology" is a word unique to our company's culture and it represents the various Learning and Development opportunities we provide for our employees. There are a series of Parkology courses, all of which promote the Mission, Values, and Practices of the company as well as the detailed tools needed to perform the various specific job functions. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 52 LAZ 3. SCOPE OF SERVICES PROPOSED Parkology 101 -The LAZ Way This class is a general introduction to the company focusing on our history, mission, values, and practices. Parkology 102 —Valet: Rules of the Road This class is designed for employees who will be working primarily as Valets. Parkology 103—CSR: Rules of the Road This class was designed for employees who will be working primarily as Customer Service Representatives (CSRs). Parkology 104— Lot Checker/LPI Checkers: Rules of the Road This class is designed for employees who will be working primarily as Lot or LPI Checkers. Parkology 105 —Traffic Director: Rules of the Road This class is designed for employees who will be working primarily as Traffic Directors. Parkology 106— Maintenance Personnel: Rules of the Road This class is designed for employees who will be working primarily in Maintenance. Parkology 107—Shuttle Driver: Rules of the Road This class is divided into three sections: 105A for Shuttle Cart Drivers; 105B for Class B Shuttle Drivers; and 105C for Class C Shuttle Drivers. Parkology 201 -The Road to Leadership This program is designed for both new and experienced Team Leaders and Parking Service Managers to develop their abilities to lead more effectively. It focuses on utilizing LAZ Parking's core values in all aspects of leadership. Parkology 202 —The Business of Parking- This program is designed for both new and experienced Team Leaders and Parking Service Managers to expose them to the operations and financial side of our industry. Topics will include budgeting, profit and loss statements, handling claims, and goal achievement. Parkology 300 Series-Advance Learning & Development These programs are individually designed for Operations, Managers, Assistant General Managers, General Managers and Regional Vice Presidents. Both internal and external training resources will be utilized. While many of these courses would not be applicable for the services requested in the RFP, our employees are encouraged to participate at their own pace if their goal is to further their careers within the company. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 53 LAIC 3. SCOPE OF SERVICES PROPOSED Customer Service At LAZ,we firmly believe that "You never get a second chance to make a good first impression" and how we handle those first impressions sets the tone for our entire relationship with each customer. Our employees are taught that each interaction that we have with a patron, tourist, and resident is one of those "moments of truth" where impressions are formed and remembered. In every aspect of our business, LAZ Parking upholds the highest levels of customer service and professionalism. LAZ managers and personnel understand and appreciate the fact that they represent not only LAZ, but the client location they work in. Key to ensuring that these principles are delivered consistently and throughout all of our operations is a framework of performance monitoring and accountability that is embedded into our employee training and development regimen. Employee evaluations will be performed by the Supervisors and reviewed by the Project Manager. The frequency will be for a new employee at 90 days and then every twelve months. All employee performance is evaluated every twelve months at a minimum and every six months at specific high service level locations. Areas of strength and development are discussed with each employee and may include additional training if needed which will be provided with assistance from the Project Manager. The supervisors assigned to the Miami Beach contact will be reviewed and evaluated by the Project Manager, Operations Manager and Vice President every six months. Quality Assurance Our quality assurance programs will ensure contract compliance while also measuring how we are doing. This includes the use of mystery shoppers, survey cards, dashboards, reporting, local, and corporate management involvement and corporate interaction from audit, accounting and other company support functions. Communications At LAZ, we believe that focusing on communication is crucial in successfully accomplishing objectives. We have a scheduled daily call between our Regional Management staff and local level project managers which we call "The Daily Huddle". This brief daily call establishes a rhythm of communication between our on-site teams and our management staff which allows us to be informed and proactive. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 54 3.. SCOPE OF SERVICES PROPOSED Subsequently, management and Senior Staff have a "Weekly Win Call" where daily huddle highlights are communicated to our Home Office and Partners. Our clients are encouraged to establish a regularly scheduled call with our management team daily, weekly or monthly based on their own availability. Client huddles typically involve a review of the previous month or week's operational and financial performance, and helps set objectives for the upcoming period prior to the next call. Following is a sample of some of the topics which are typically discussed on these calls: ✓ Facility operations ✓ Market conditions and trends ✓ Customer service programs ✓ Client, employee and visitor requests ✓ Repair, maintenance programs and and questions recommendations ✓ Staff suggestions ✓ Revenue enhancements ✓ New training opportunities ✓ Expenses savings ✓ Security concerns Customer Service Training Standards - From GOOD to . . � � �� + GREAT! Our reputation and credibility depend upon the ability to deliver extraordinary services to your guests and the - Jf " _, vi stack/valet is an opportunity to showcase the first and last .- — I impression of your commitment to service! We �, - - '1 understand that That's why we created our GENI Service + - Standards and Hospitality Service Pledge. - -"- We've taken skills, experiences, and best practices from years of serving premier hospitality clients, and have organized a parking program specially tailored to the needs of each client. It is the professional collaboration of three decades of hospitality experience. We admit is it not complex or complicated, however, when executed with a focus on upscale service it will set the tone for a first class experience. • 'f t _ r Practice GENI with every guest - every time: = , GREET each guest within 15 seconds and personally express a sense of 11, 1,; urgency and a warm "Welcome to Miami Beach". Our employees are setting the stage to build a relationship with the guest and connect with them on a human level. Our valet attendants are chosen based on their ability to interact smoothly with the guest and pick up on the mode and style of the arriving guest. We call this "Read the Need" and it is the little moment of truth that can make the difference between an average arrival experience and one where you feel as though you are genuinely welcomed to a property. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 55 rwa=oMa 3. SCOPE OF SERVICES PROPOSED • EYE CONTACT: Make eye connect with each guest to establish a human level of connection and trust with the guest. Trust is established when people look one another in the eye, we all know that, but it does not mean that customer service programs focus on teaching their staff the importance of building it into the way they interact with a guest. Our valet and greeters are trained , to "lock in" with the guest and make that connection. If the guest is in a hurry, we will read that need, but either way, our greeting includes a moment of truth to create a level of trust with the guest. The same is true on the exit, our cashiers and valet runners are trained to look the guests in the eye and develop a trust level with every interaction. NAME RECOGNITION: Our valet attendants will ask for the guest's name upon arrival and will use their name at least once on the way in and on the exit. They will also introduce themselves by name during the initial greeting. People love to hear their own name especially in a service environment. It is because of this reason that we feel a strong bond with the guest will be built when we use the guest's name. "Thank you for visiting the City of Miami Beach today, Mr. Baker". Or "Mr. Baker, your vehicle will be up front in 2 minutes or less, thank you for your patience". We teach our people to look for opportunities to use the guest's name upon both arrival and departure. IMPRESS SOMEONE: Anticipate a need, or ask a helping { • question upon arrival and at exit. Our Hospitality Service w LL • Pledge: "Read the Need". Anyone can deliver average service so we look for ways to impress someone. Perhaps when the guest arrives they will need directions; we'll offer them, or they just finished a Starbuck's coffee; we'll offer to throw the cup away. There are dozens of ways to "Read the Need" or offer a special something for a guest. And, when it comes to _ � w service recovery, we teach our staff the importance of turning ° i. Challenges into Opportunities with our belief that whenever we do not live up to a guest's expectations, it becomes an opportunity to show them we are 100% committed to making .� - it right. LAZ Parking takes great pride in its established Quality Assurance programs which serve to ensure not only contract compliance, but also produce results that will exceed our clients' expectations. The starting point is a format which successfully communicates the contractual obligations and expectations to the entire location staff, from site manager to maintenance crew to part-time staff, as well as those individuals at the regional level responsible for supporting the operation. Secret Shoppers LAZ Parking's audit staff will make an average of one unannounced visit to the location each year to conduct an internal audit. The Internal Audit will also include ticket "shopping." Ticket shopping allows the audit staff to evaluate the fidelity of the cashiers at the location, as well as the level of City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 56 ILAZ 3. SCOPE OF SERVICES PROPOSED customer service satisfaction. The Internal Audit also consists of a comprehensive examination of reporting, bookkeeping, procedure compliance, customer satisfaction and inspection of facilities and equipment. The audit has over 100 check points and is extremely detailed. Also, LAZ Parking will distribute survey cards at the facility. This will allow LAZ to gauge the effectiveness of our employee training programs and make continuous improvement. The surveys are summarized in a matrix that can then be reviewed with the client. Parkers' feedback is obtained on issues such as: •Helpfulness of the LAZ staff •Cleanliness •Ease of parking •Level of customer service •Lot appearance •Overall satisfaction The results will be shared and reviewed with you. If any items fall below an acceptable level, an action plan would be submitted immediately for approval, and if approved by the City of Miami Beach, would then be implemented immediately in order to correct any deficiency. In Addition, to the on-site Audits and internal ticket shopping conducted at the facility, LAZ Parking will TRENDSURCE employee an outside third party company "Trendsource" www.trendsource.com to provide a Mystery Shopper Program which periodically visits various locations, and conducts a Review & Assessment of their visit. The Shopper will pose as a daily parking visitor, stay and pay a fee. Rate their visit for friendliness, cleanliness, Customer Service, and provide a report of their visit and findings. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 57 LAZ 3. SCOPE OF SERVICES PROPOSED Following is LAZ Parking's Audit Tracking and Flow Chart. This chart illustrates the different stages and levels in which our control processes are implemented, reviewed and verified: Auditor Finds a Problem 4 N Auditor checks Deviation Tolerance Chart and memos all deviation over the acceptable deviation level. Internal Audit Manager reviews all deviations over the acceptable deviation level(i.e.,cash discrepancies,deviation memos). - -- 4, 1 Detected deviations are noted and reported to Detected deviation are held within the Inter'ni 1, operations in a timely manner. Audit Department for further Internal investigation. I/■ Operations provides the Auditlng Departrrl t' Auditors notified that this matter is air'Alii + with a response to the deviations)in writing, Investigation and must be held In the strictest of and in a timely manner. confidence. 1 Results of responses from Operations are Results from Internal investigation will be - reviewed with the Auditors during the weekly reviewed with the Auditors during the weekly ticket audit meeting. ticket and auditing meeting once completed. Audit Results All audits are reviewed with the on-site manager. If there are no issues the report is filed and maintained in the facility file. If there are issues, a list of recommendations is presented to the manager. The manager must respond to the auditor with a time line for implementation of recommendations. Once the time line for implementation has expired, proof of implementation must be provided. If the recommendations have not been implemented, the report is reviewed and disciplinary action may be taken. In case of any significant audit finding, the City will be notified immediately and presented with a copy of the audit findings and corrective action plan. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 58 LAZ 3. SCOPE OF SERVICES PROPOSED Uniforms In order to present a proper image for our company and our clients, uniforms are an integral part of shaping a customer's first impression.The following are some samples of LAZ Parking uniforms. LAZ has the ability to further design or customize uniforms for any specific location needs and if selected we would work with property management to select a uniform package that is functional, professional and complementary to the City of Miami Beach's color choices and design sense. 1 + =ieece• Jai <nis i 1 I 's • sweate 1 Shirts Pants shorts 1 i r 1114 i 'MI IIII ifillri ! 1 04-1k, li . i T f f I till ' . , I - 1 Ilim City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 59 LAZ 3. SCOPE OF SERVICES PROPOSED LAZ Parking will interview and give priority to any existing employee of the current operator who wishes to remain working at the City of Miami Beach parking facilities. All of these individuals must undergo the same hiring and training process as anyone else. We certainly do not want to see someone be unemployed just because the City decided to make a change in the operator. There are a number of high quality staff members in place and we would encourage them to join the LAZ Family. LAZ Parking has years of experience in transitioning large scale operations like that of the City of Miami Beach. LAZ parking will make sure the City of Miami Beach transition moves forward successfully with a full scale transition team. LAZ has our own implementation team that plans, strategizing and implements the operations for new facilities. This team consists of corporate auditors, accountants, human resources, marketing and the best of best of our operations team. LAZ Parking's implementation team has experience transitioning such projects as the Washington Metropolitan Area Transit Authorities portfolio, which spans over 58 locations three different states. As well as transitioning the largest underground parking facilities in the nation which encompass four mammoth garages which house over 10,000 parking spaces. Below is a sample of portions of our transition checklist. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 60 <iiiiiii: 3. SCOPE OF SERVICES PROPOSED Transition Check List - Create transition plan and manual • Operations • Timeline • Management Team City of Miami Beach Opening T ne Line Fp I I I Days prior to opmng Fj R i &'1 Y3 N R N N &' h"I R ., ao I – .. r '' .-, r o ., m – �., .., o !Task I ! 1 i Service Agreement I I I I 1 I 1_1 I I 1 I 1 . Agreement preparation At execution]. 1 1 I 1 I I . I I MI♦ CompleteLoc Lion Information Sheet. I i .L_ N !� Bequest location numbers S Order CettiificatesofInsaanae■-{. I ( —rl--■ I E■I- I—I-1— R I Management A<SnpportPersonnel I I I i I 1 I I I 1 1 E i I I 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Pssject Manager MOMMI•MI��nMEMINMEInMMIMMIMIM0MIM1•� Event Manager B Supervisors— 1 i ■■■■�■■■■•• . M Bookk perandAuditors 1 1 1— I I I I I I I I Nom C Accounting I i 1 I 1 I i I I I I I i I I Li lit _ I _ I I Finafze budget tr.,.. I I 1 _ I_I 1 i 1 7 I - I 1 Obtain licenses L i—m 1 I I- E I 1_dart of Acco nts ^T set up payroll Q -- --E- 1 �■�� .. ��■ Review cheat report format j I —II I f I NMI l I ��i I � _ Notify vendors and set up accounts t: I _• I -_ 1 I i I I I 1 11-1 1 I 1 1 I I • Administrative • • ! I I I I I I I I I I 1 Order Supplies I i ___1 II., ___M 111 1.-- 1j).TIMIIIF Complete Emergency Coolant List_ Set up lotion Offices I_ .. —I— ..� ca .■....■. Meet with CMB 1 i 1 ■ ■I I fl P 1 I 1 I ■P Setup N1QCTEL's I' 1 I I I I I �i I I 4 I fl 'peadon Designndon Preparation I 1 _ ! Physical hop by FiekiManage®al1 i I 1 1 E ! 1 �fl _ - List of equipment oa site At needed •.--..• •• ••••••• •......••...•Htt_Complete Quality Assurance Inspections I I I I—m��1 I 1 -i�1-I��m—I 1 fI EMI 1 1 I NM=1.Additional S rapport I I I _ I I I I I 1 1 Payroll,IT,Accounting—1—i 1 I • �I♦.�• •••• Other City Managers I Personnel Related Hems Advertise Positions ■. I r- .� Ii_--�... Bak/gamut Investigations_ o Ili I I ■ p I ._. Complete new hire paperwork_ � I _■ ©I♦ Develop Final Work S den I I I MIN (— UI I .� Employee Orientation&Training 1— _I=II •IMINI• ■■ Interviews ' P � —7f•In•�l� I On-site Training ! I Uniform Approval [----■ I -. I— I _ir I Order at Disenbnte unifarma I ! I • M� - I I I I I Safety Trammg Seminars UUUII s.pplies 1 1 1 1 1 1 I I I I i Operational Supper IIIIII�—I I rt . r - ! .L...._ UP Traffic Cones Try ■ I I 11 I EWAN M NMI" O Supper R 1 E, •_m I 1 UP ICI II .T,W,?1;1WRI�I®1=IgI,9I=1 ,?IaI �IsI,.,1*.kiwi -d -r1±1-1-1 City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 61 3. SCOPE OF SERVICES PROPOSED Additional Item — LAZ Parking understands the CMB is requiring a Third Party Fidelity Bond in the amount of$500,000.00 be supplied by the successful proposer. The Fidelity Bond will be renewable annually and on any options. The form of the bond shall be approved by the City Attorney and shall be a corporate surety bond company licensed to do business in the State of Florida. The City of Miami Beach must be included as the oblige for this bond. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 62 IAZ 3. SCOPE OF SERVICES PROPOSED Additional Item—Our insurance coverage includes the following limits including a$100,000,000 Umbrella $2,000,000 General Aggregate(Per Location) $2,000,000 Products and Completed Operations Aggregate $1,000,000 Personal and Advertising Injury $1,000,000 Each Occurrence $ 50,000 Fire Legal Liability(Any one Fire) $1,000,000 Non-Owned and Hired Automobile Liability $1,000,000 Employee Benefits Liability $1,000,000 Garagekeepers Legal Liability(Per Location) $ 25,000 Self-Insured Retention — Combined Per Occurrence For GenE Liability and Garagekeepers Legal Liability and Garagekeepers Legal Liability(Loss Costs Included within the self-insured retention) Automobile Liability: $1,000,000 Automobile Liability $ 5,000 Medical Payments/per person $1,000,000 Uninsured Motorists $1,000,000 Underinsured Motorists $ 1,000 Physical Damage Deductible Crime Coverage: Liability Deductible Employee Dishonesty—Blanket $250,000 $1,000 Money and Securities on/off Premises $ 10,000 $1,000 Robbery and Safe Burglary on/off Premises $ 10,000 $1,000 Excess Liability: $100,000,000 Excess Liability Per Occurrence $100,000,000 Aggregate Limit City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 63 LAZ 4. APPROACH AND METHODOLOGY Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to: operational plan, innovative technology, recruiting and retaining quality employees, employee training, safety, pro-active approach to dealing with issues affecting Miami Beach. Operational Plan An operational plan (manual) is developed within the first 60 days for each location LAZ Parking manages. They are customized to the services we are required to provide and are very detailed in their approach. Areas covered in the Operating Manual would include but not limited to: ✓ Security ✓ Emergency procedures ✓ Parking Rates ✓ Collection hours ✓ Special events ✓ Customer service ✓ Cash handling procedures ✓ Maintenance procedures ✓ Vehicle inspections ✓ Parking equipment (pay stations and single space meters overview) ✓ Client monthly reporting requirements Innovative Technology In as much as this contract is a service where the payroll costs are the largest expense. Having a state-of-the-art system in place to track and account for each employee's time is critical. LAZ Parking will utilize a biometric system of time and attendance (thumb print technology) for the City of Miami Beach account. City of Miami Beach Parking Meter Collection Services 2015-135-WG 1 LAZ Parking 64 4. APPROACH AND METHODOLOGY y7 �. APO ate Velocity 850 Model • Overview This unit is a sophisticated,feature-rich biometric time clock system, with the ability to perform job costing and department transfers. In addition, the Velocity 850 offers extended time tracking features such as break and lunch buttons and multiple pay rates. It offers a four-line, backlit LCD display with prompts for entries. For outdoor applications this clock is compatible with our new outdoor Time Clock Enclosure. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 65 LAZ 4. APPROACH AND METHODOLOGY • Full Features of the Biometrics Time & Attendance System: • Assembled in the USA • Door Relay: Optional Door Security can be used for door access. Hardware • Bell Relay (optional): Rings a bell to signal shift beginning/end or lunch & Features break times. • 20 day time keeping battery backup • Text & Graphic Display • Biometric Input : Absolutely accurate, no buddy-punching Input Options • Pin Entry/Keypad Input • View Employee Punches • View Schedules • Integrates seamlessly with TimeForce • Offers extended time tracking features such as break and meal buttons • Handles flextime and split shifts • User-defined multiple holiday list Capabilities • Multiple overtime categories • Unlimited schedules : Use and define as many schedules as you need • Unlimited pay policies &shifts : Allows an unlimited number of pay policies and shifts • Automatic time punches for approved absences • Error-checking system : Evaluates time punches to shifts and pay policies Connection • Ethernet Options • Job Costing Capability • Calculates per unit labor costs historically by customer, by employee, or by job Job Costing • Schedules jobs and authorizes employee assignments • Determines job or task profitability • Calculates time and labor dollars spent on each job or task City of Miami Beach Parking Meter Collection Services 2015-135-WG LAZ Parking 66 `1AZ 4. APPROACH AND METHODOLOGY I 1. All vehicles used by LAZ Parking in conjunction with the City of Miami Beach contract will incorporate a vehicle tracking system. What a Tracking System does: • Record everywhere a driver is moving • Record how fast a driver is moving • 90 day historical playback of routes the travelled • Document every stop a driver made • Improve communication, routing, an overall driving accountability and performance Vehicle tracking technology is the easiest way any business can improve profit, routing, customer service, and efficiency. GPS vehicle tracking technology has progressed significantly over the past 10 years, making it now more affordable and easy to use than ever before! Large fleet management operations are no longer the only businesses taking advantage of vehicle tracking technology as almost every company with a mobile asset has been modernizing communication and accountability efforts. Having the ability to route an employee, easily document mileage travelled, or see everywhere an employee has been with only a few clicks of a mouse empowers a business. The tracking systems can be easily hidden from a driver's view, being permanently installed to a vehicle's power supply, or used as portable monitoring devices, functioning off the GPS tracker's internal battery source. Using a vehicle tracking unit as a portable device gives employers and businesses the ability to move the GPS system from vehicle-to-vehicle if they suspect potential employee misuse of a company vehicle. Cutting down on unauthorized trips, excessive vehicle idling, and poor route management will increase a company's bottom line and vehicle maintenance efforts. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 67 4. APPROACH AND METHODOLOGY Wage and Benefits Program: A fair wage and benefit program is the start of incentivizing employees to maintain employer loyalty. We also provide monetary reward programs, employee of the month contests, social events and recognition in our employee newsletter; all in an effort to promote a high level of employee morale and keep employee turnover to a minimum. We strongly encourage our management clients to approve incentive bonus programs, wherein employees can participate in fun, friendly competition for monetary and other rewards for achieving high scores on things such as 100% attendance, perfectly completed reports, customer compliments and survey results. Being recognized by your employer in front of your peers is very motivating and rewarding. Below and on the following page is a chart that outlines the benefits provided to employees. LAZ has transitioned hundreds of different parking contracts over the last thirty years of business. These include hospitals, municipalities, university, government and private contracts. Some of these contracts have required us to provide certain benefits, wages and employee amenities which we have standardized on. Although LAZ provides industry leading benefits to our employees, our organization has the flexibility to provide an "equal" if not better amount for existing employees that may be transitioned. Below you will find a chart of many of the benefits offered to our employees. We believe that good employees deserve good wages; subsequently our starting wages are typically higher than the local minimum or prevailing wages for similar work. Incentive Programs: LAZ Parking has budgeted for employee incentives awards. This is of critical importance to boost employee morale — excellent performance is rewarded. Our recommended employee incentive program works like this: In order to qualify for the employee incentive program, you must work 20 hours per week, for at least 4 months. Employees are evaluated on absences, punctuality, team work, uniforms, booth cleanliness, accuracy of paperwork, customer service and friendliness and overage/ shortages. Each employee would receive the appropriate bonus based on the total points earned during the period. Points will be given during the specific time period of the program (usually monitored every quarter or 6 months and awarded quarterly or every 6 months) for the following: • Zero Absences= 20 points • Accuracy of paperwork = 10 points • Customer letter or e-mail = 15 points • Zero overage/shortage = 15 points • 100% punctual = 15 points • No write ups = 10 points • Uniform = 10 points • Area/Booth Cleanliness = 5 points Point Scale & Reward: 95 – 100 points = $100 89–94 points = $50 We also believe that motivational tools such as employee newsletters, parties, employee of the month and other morale boosting programs are imperative to motivating employees to deliver the highest level of service to your customers. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 68 r'IMAZ IPZICSZDSO 4. APPROACH AND METHODOLOGY Employee Retention During the employee screening process, LAZ Parking tries to identify any employee who may have the potential to leave prematurely or who may pose a termination risk. As a whole, LAZ Parking's turnover ratio is the lowest in the parking industry. LAZ employees stay with the company an average of 7 years. Our ability to retain employees is a function of (i) maintaining a positive and supportive work environment; (ii) providing qualified employee's meaningful career advancement opportunities; and (iii) providing a quality benefits program. Employee Evaluation LAZ Parking is 100% committed to creating opportunities for our employee. We hire only the best candidates train extensively, and demand nothing short of excellence from each team member. In concert with our demanding expectations, we maintain a regimented program designed to evaluate the performance of our team. Below is a brief overview of our evaluation program: • Initial Feedback - An employee's first 10 days are carefully monitored by the Management team. The employee is shown an initial review, which addresses work habits, appearance, paperwork, customer contact and on-the-job performance. • 90-day Performance Appraisal - All new employees are given a comprehensive evaluation after 90 days. • Six Month Appraisal - LAZ Parking believes in consistent evaluation of employees. If standards are not established and communicated, an employee cannot be expected to meet those standards. The Company's managers are trained to give effective reviews and let the employee know where he or she stands with LAZ Parking. • Annual Review- Once the employee passes the 90-day and six month review periods, he or she is reviewed annually. A written evaluation is done during this process. LAZ Parking makes every possible effort to identify, screen and hire the best employees. Because of these efforts our customer service excels, our employee turnover is the lowest in the parking industry and our bottom line profits benefit. LAZ Parking provides comprehensive benefits for all full-time team members that elect to enroll. Below we have provided a detailed chart indicating our benefit program. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 69 amon :raa 4. APPROACH AND METHODOLOGY LAZ Parking Benefit Summary • BENEFIT SERVICE DESCRIPTION SALARY HOURLY Medical 90 Bi-weekly contribution by X X Insurance calendar employee. days X X Dental Insurance 90 Bi-weeekly contribution X X Calendar by employee. days X X Life Insurance 90 Bi-weeekly contribution X X calendar by employee. days Vacation 1 year 1 week paid vacation X X 3 years 2 weeks paid vacation X X 5 years 3 weeks paid vacation X Paid 1 year 2 days per year X X Sick Leave 3 years 3 days per year X X Paid Holidays 90 New Year's Day, X X calendar Memorial Day, days Independence Day, Labor Day,Thanksgiving Day, Christmas Day City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 70 4. APPROACH AND METHODOLOGY BENEFIT SERVICE DESCRIPTION SALARY HOURLY Personal Leave 1 year 1 day per year X X 3 years 2 days per year X X 5 years 3 days per year X X Emergency Leave 90 3 days off with pay in the X X calendar event of death of days immediate blood relative Medical Leave 1 year Up to 12 weeks X X recuperative leave of absence Military Leave 1 year On a case by case basis X X Jury Leave 90 Time off granted,and jury X X calendar pay supplemented to days equal normal earnings Military 90 Employee re-hired in the X X calendar event of active duty or Re-hire days reserve component call- up Tuition 1 year Employee reimbursed X X Reimbursement cost of tuition &fees for approved study City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 71 PLl(31` .3 4. APPROACH AND METHODOLOGY . BENEFIT SERVICE DESCRIPTION SALARY HOURLY 401(k) Plan 1 year 50%Company Matching X X Funds up to 5%of employee salary invested. Vesting is on a basis of yearly employment with the company. On Call Personnel for events Understanding and planning for seasonal events is critical to meet the City of Miami Beach daily and weekly needs. LAZ Parking will rely on a consistent and up-to-date "On Call Staff List" to cover main events throughout the year. A database containing employees' personal information, time availability, and skills will be generated, and it will updated on a weekly basis. Thanks to this important tool, the location manager as well as the supervisors' staff can comply with City of Miami Beach staff request by accessing it as needed to determine the . personnel that must be called to work. LAZ Parking will maintain its database with over 100 employees available to come to work at any time they are requested. This will ensure all events taking place in Miami Beach, regardless of size are properly covered with staff upon City of Miami Beach request. Year round recruitment will guarantee a full database. Need Some Extra Ca$h? Want a better employment opportunity? Join the Team were excited about having you on our team? .. c LAZ Is a national parking company headquartered In Hartford,R Lc2 C?rers a gBal'bgrk 9gyftCMleAf 1yL•h eYGe•'•'er':pay. and has been In existence for ovet 25 years. At,LAZ we otter: mild o loci oppor:b'nlnes,and C tiem tr(L1i-One employees -Excellent pay with annual Increase and bonus oppodunitles iIC.Udin J heaftn.X e,denial.and 4Q1.t -Beneya los full•nme employees Including health.dental;cud d01k. -Advancement and relocation opportunlhes Come. Join us. Be a partner in parking! We are currently hiring for positions In the Naples area including valet attendants and supervisors.minters,and Mettle deem . VIStt:'ww.LAZParkiag,com t 1e V3' PATi d E-m2±S uihFlaridrig,AZParkin9 cm or 0.1110i1 L15 at SouihrlotldaOLAlParking,corn Miami;130S)531.1725• Soo hra'os:Florida;(249)207.7827 City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 72 4. APPROACH' AND METHODOLOGY i Company RAVE Program: On our weekly regional operations conference call, each region highlights any employee who stands out for their overall dedication or for a specific achievement. These individuals are sent a "RAVE Card" that is personally signed by the LAZ management staff. RAVE stands for Recognizing Acts of Value& Excellence. ''/JJWW We just Have�To . `/it/- e AboutYou • City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 73 aAAQZ:a, 5. PUBLIC BENEFIT _ Submit detailed information on how proposer will provide value-added services or public benefits related to the scope of this RFP proposed by the proposer. Public benefit(s) to the City which may include, without limitation, benefits to residents, benefits in support of the City's educational compact with Miami Dade Public Schools, and/or such other City benefits and/or services as the Manager may, in his reasonable judgment and discretion, from time to time, require. LAZ has chosen to concentrate our public benefits portion of this RFP with two worthwhile causes centring on the youth of Miami Beach. We have chosen to support Miami Beach Senior High School. We know of no better way to influence the future of our community than to invest in our youth! • ,( 1 1146 We have had several conversations with the School Principal, John Donohue, to understand the needs of the school and the students. As part of our Public Benefits of the RFP LAZ offers: Computer carts— In our discussion with the principal of the school he noted all the required testing by the students and how theses computer storage and charging stations greatly improved the efficiency of the testing. LAZ will purchase and donate to Miami Beach High School three (3) of these stations for their use. City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 74 P_]mC(07:J 5. PUBLIC BENEFIT • j ♦♦♦♦ ♦ ♦ ' _ < ` "J Sample Cart for Miami Beach High School Scholarship — LAZ will offer a yearly scholarship in the amount of $2,500 to a deserving Miami Beach High graduating student. This person will be nominated by the principal and faculty of the school and will be awarded to the student who displayed high marks for community involvement for the senior citizens of Miami Beach. In the alternative, at the sole and absolute discretion of the Mayor and City Commission, LAZ will make an annual $2,500 voluntary contribution to an organization of the Mayor and City Commission choice. Management training program — We offer to hire a graduating senior from Miami Beach High School and start them in our management training program (LAZ University). Summer work programs — We have a number of summer employment opportunities. These jobs can be part and full time positions at any of our valet or self-parking operations in the area. From cashiers and valet attendants to auditors and housekeeping we will provide summer jobs for students looking for employment. • City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 75 'Calk 6. COST PROPOSAL APPENDIX E PROPOSAL TENDER FORM RFP 2015-135-WG Failure to submit Section: 6, ,Bid Price ,Form, in its entirety and fully executed by the deadline established for the receipt of the proposal will result in proposal being deemed non-responsive and being rejected. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of the RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager, in advance. This proposal tender form shall be completed mechanically or, if manually, in ink. Proposal Tender Form completed in pencil shall be deemed non-responsive. All Corrections shall be initialled. Item Description Qua,nt.ity U/M Unit Cost Total 1 Single Spaces Collection 30,000 each $1.99 $ 59,700 2 Multi Space Collections 16,000 each $14.99 $239,840 Total Cost* $299,540 *Total Cost shall be used to calculate Cost points as noted in Section 0400 Proposal Evaluation. Bidder's Affirmation Company: LAZ Florida Parking LLC Authorized Representative: Chris Walsh, Regional Vice-President Address: 404 Washington Avenue, Suite 720, Miami Beach, FL 33139 Telephone: (305) 913-4882 Email: cwalsh @lazparking.com Authorized Representatives Signature: CHRISTOPHER WALSH Prompt Payment Terms: 1% 10 Days City of Miami Beach Parking Meter Collection Services 2015-135-WG I LAZ Parking 76 Solicitation No: Solicitation Title: 2015-135-WG PARKING METER COLLECTION SERVICES Procurement Contact: Tel: Email: William Garviso 1 305.673.7000x6650 I williamgarviso @miamibeachfl.gov PROPOSAL CERTIFICATION, QUESTIONNAIRE& REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements,and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification,Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. General Proposer Information. FIRM NAME:LAZ Florida Parking LLC No of Years in Business:8 years(2007) l No of Years in Business:8 I No.ofEmplcyees:approximately 300 OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS:LAZ Parking, Ameripark Florida LLC(name changed to LAZ Florida Parking LLC on 4/24/09)and LAZ Parking of Florida FIRM PRIMARY ADDRESS(HEADOUARTERS):LAZ Parking,15 Lewis Street CITY:Hartford STATE:CT I ZIP CODE:06103 TELEPHONE NO.:(860)522-7641 TOLL FREE NO (860)522-7641 FAX NO.: FIRM LOCAL ADDRESS:LAZ Florida Parking LLC,404 Washington Avenue.Suite#720 CITY:Miami Beacn STATE:FL ZIP CODE:33029 PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT David Zell 1 ACCOUNT REP TELEPHONE NO.:(305)913-4882 ACCOUNTREP TOLL FREE NO:(786)295.7860(cell) ACCOUNT REP EMAIL:dzell@lazparking.com FEDERAL TAX IDENTIFICATION NO.:26-1172-679 The City reserves the right to seek additional information from Proposer or other source(s),including but not limited to any firm or principal information,applicable licensure,resumes of relevant individuals,client information,financial information,or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RFP 2015-135-WG Page 15 1. Veteran Owned Business.Is Proposer claiming a veteran owned business status? YES fr NO SUBMITTAL REQUIREMENT:Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government,as required pursuant to ordinance 2011-3748. 2. Conflict Of Interest.All Proposers must disclose,in their Proposal,the name(s)of any officer,director,agent,or immediate family member(spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach. Further,all Proposers must disclose the name of any City employee who owns,either directly or indirectly,an interest of ten(10%)percent or more in the Proposer entity or any of its affiliates. None SUBMITTAL REQUIREMENT:Proposers must disclose the names)of any officer,director,agent,or immediate family member (spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns,either directly or indirectly,an interest of ten(10%)percent or more in the Proposer entity or any of its affiliates.None 3. References&Past Performance.Proposer shall submit at least three(3)references for whom the Proposer has completed work similar in size and nature as the work referenced in solicitation. Included in RFP under TAB 1 SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact Individual Name&Title,3)Address,4)Telephone,5)Contact's Email and 6)Narrative on Scope of Services Provided. Included under TAB 1 4. Litigation History.Proposer shall submit a statement of any litigation or regulatory action that has been filed against your firm(s) in the last five years.If an action has been filed,state and describe the litigation orregulatory action filed,and identify thecourtor agency before which the action was instituted,the applicable case or file number,and the status or disposition for such reported action.If no litigation or regulatory action has been filed against your firm(s),provide a statement to that effect.If No litigation or regulatory action has been filed against your firm(s),please provide a statement to that effect.Truthful and complete answers to this question may not necessarily disqualify a firm from consideration but will be a factor in the selection process. Untruthful,misleading orfalseanswersto this question shall resultin the disqualification of the firm forthis project. SUBMITTAL REQUIREMENT:Proposer shall submit history of litigation or regulatory action filed against proposer,or any proposer team member firm,in the past 5 years.If Proposer has no litigation history or regulatory action in the past 5 years,submit a statement accordingly.Supplied under TAB 1 5. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract cancelled due to non-performance YES b by any public sector agency'? SUBMITTAL REQUIREMENT:If answer to above is"YES,"Proposer shall submit a statement detailing the reasons that led to action(s). 6. Vendor Campaign Contributions.Proposers are expected to be or become familiar with,the City's Campaign Finance Reform laws,as codified in Sections 2-487 through 2-490 of the City Code,including a prohibition against any vendor giving a campaign contribution directly or indirectly to a candidate, or to the campaign committee of a candidate, for the offices of mayor or commissioner. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with,and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their Proposals,in the event of such non-compliance.A fine of up to$500.00 shall be imposed on every person who violates this section.Each act of giving or depositing a contribution in violation of this section shall constitute a separate violation. "Vendor"shall include natural persons and/or entities who hold a controlling financial interest in a vendor entity. The term "controlling financial interest"shall mean the ownership,directly or indirectly,of ten percent or more of the outstanding capital stock in any corporation or a direct or indirect interest of ten percent or more in a firm. SUBMITTAL REQUIREMENT:Submit the names of all individuals or entities(to which the definition of vendor as defined above may apply),including your sub-consultants),who has contributed to the campaign either directly or indirectly,of a candidate who RFP 2015-135-WG Page 16 has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. None 7. Code of Business Ethics.Pursuant to City Resolution No.2000-23879,each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code")and submit that Code to the Procurement Division with its proposal/response or within five(5)days upon receipt of request.The Code shall,ata minimum,require the Proposer,to comply with allapplicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami DadeCounty. SUBMITTAL REQUIREMENT:Proposer shall submit firm's Code of Business Ethics.In lieu of submitting Code of Business Ethics,Proposer may submit a statement indicating that it will adopt,as required in the ordinance,the City of Miami Beach Code of Ethics, available at www.mianibeachfl.gov/procurement/. LAZ will adopt a Code of Business Ethics in accordance with the City of Miami Beach. 8. Living Wage.Pursuant to Section 2-408 of the Miami Beach City Code,as same may be amended from time to time,Proposers shall be required to pay all employees who provide services pursuant to this Agreement,the hourly living wage rates listed below: The City Commission approved Ordinance 2014-3897 on September 30,2014 increasing the living wage rate to 513.31/hourlywithout health benefits or$11.62/hourly with health benefits with an effective date of January 1,2015. The living wage rate and health care benefits rate may,by Resolution of the City Commission be indexed annually for inflation using the Consumer Price Index for all Urban Consumers(CPI-U)Miami/Ft.Lauderdale,issued by the U.S.Department of Labor's Bureau of Labor Statistics. Notwithstanding the preceding,no annual index shall exceed three percent(3%).The City may also,by resolution,elect not to index the living wage rate in any particular year,if it determines it would not be fiscally sound to implement same(in a particular year). Proposers'failure to comply with this provision shall be deemed a material breach under this proposal,under which the City may, at its sole option, immediately deem said Proposer as non-responsive,and may further subject Proposer to additional penalties and fines,as provided in the City's Living Wage Ordinance,as amended. Further information on the Living Wage requirement is available at wvvw.miamibeachfl.gov/procurement/. SUBMITTAL REQUIREMENT:No additional submittal is required.By virtue of executing this affidavit document,Proposer agrees to the living wage requirement. LAZ agrees to the Living Wage outlined in the RFP. 9. Equal Benefits for Employees with Spouses and Employees with Domestic Partners.When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks,the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach,who are awarded a contract pursuant to competitive proposals,to provide"Equal Benefits"to their employees with domestic partners,as they provide to employees with spouses.The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United States,but outside of the City of Miami Beach limits,who are directly performing work on the contract within the City of Miami Beach. A Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? X YES , NO B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners*or to domestic partners of employees? X YES I NO RFP 2015-135-WG Page 17 C. Please check all benefits that apply to your answers above and list in the'other'section any additional benefits not already specified.Note:some benefits are provided to employees because they have a spouse or domestic partner,such as bereavementleave;otherbenefits are provided directly to the spouse ordomestic partner,such as medicalinsurance. BENEFIT + Firm Provides for I Firm Provides for I Firm does not Employees with { Employees with I Provide Benefit Spouses i Domestic Partners Health ( X X Sick Leave I X Family Medical Leaved X Bereavement Leave ; X F 1 Sick Leave is provided to employees (in the form of PTO). Health Benefits are offered to employees, their spouses and/or domestic partners. FMLA and bereavement for employees. If Proposer cannot offer a benefit to domestic partners because of reasons outside your control,(e.g.,there are no insurance providers in your area willing to offer domestic partner coverage)you may be eligible for Reasonable Measures compliance.To comply on this basis,you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City Manager,or his designee.Approval is not guaranteed and the City Manager's decision is final.Further information on the Equal Benefits requirement is available at www.rriamibeachfl.gov/procurement/. 10 Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted or as amended from time to time,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal,proposal,or reply on a contract to provide any goods or services to a public entity;may not submit a proposal, proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work;may not submit proposals,proposals,or replies on leases of real property to a public entity;may not be awarded or perform work as a contractor, supplier,subcontractor,or consultant under a contract with any public entity;and may not transact business with any public entity in excess of the threshold amount provided ins.287.017 for CATEGORY TWO fora period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT:No additional submittal is required.By virtue of executing this affidavit document,Proposer agrees with the requirements of Section 287,133,Florida Statutes,and certifies it has not been placed on convicted vendor list. 11 Acknowledgement of Addendum. After issuance of solicitation,the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements.The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.corn. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation.Failure to obtain and acknowledge receipt of all addenda may result in proposal disqualification. Initial to Confirm 1 Initial to Confirm )I Initial toConfrm] Receipt Receipt Receipt t Addendum 1 ;DMZ DMZ Addendum 6 Addendum 11 IDMZ I Addendum 2 Addendum 7 I Addendum 12 DMZ Addendum 3 i Addendum 8 1 Addendum 13 DMZ Addendum 4 I Addendum 9 Addendum 14 DMZ Addendum 5 J Addendum 10 { Addendum 15 If additional confirmation of addendum is required,submit underseparate cover. RFP 2015-135-WG Page 18 DISCLOSURE AND DISCLAIMER SECTION The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach(the"City")for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation,or in making any award,or in failing or refusing to make any award pursuant to such Proposals,or in cancelling awards,or in withdrawing or cancelling this solicitation,either before or after issuance of an award,shall be without any liability or obligation on the part of the City. In its sole discretion,the City may withdraw the solicitation either before or after receiving proposals, may accept or reject proposals,and may accept proposals which deviate from the solicitation,as it deems appropriate and in its best interest.In its sole discretion,the City may determine the qualifications and acceptability of any party orparties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal,the applicant agrees to deliver such further details,information and assurances,including financial and disclosure data,relating to the Proposal and the applicant including,without limitation,the applicant's affiliates,officers, directors,shareholders,partners and employees,as requested by the City in its discretion. The information contained herein is provided solely for the convenience of prospective Proposers.It is the responsibility of the recipient to assure itself that information contained herein is accurate and complete.The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents,or on any permitted communications with City officials,shall be at the recipient's own risk.Proposers should rely exclusively on their own investigations,interpretations,and analyses.The solicitation is being provided by the City without any warranty or representation,express or implied,as to its content,its accuracy,or its completeness,No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval. The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer,is totally relying on this Disclosure and Disclaimer,and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal. This solicitation is made subject to correction of errors,omissions,or withdrawal from the market without notice.Information is for guidance only,and does not constitute all or any part of an agreement. The City and all Proposers will be bound only as,if and when a Proposal(or Proposals),as same may be modified,and the applicable definitive agreements pertaining thereto, are approved and executed by the parties,and then only pursuant to the terms of the definitive agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no reason,without any resultant liability to the City. The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as required by such law.All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses.At that time,all documents received by the City shall become public records. Proposers are expected to make all disclosures and declarations as requested in this solicitation.By submission of a Proposal,the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true,accurate and complete,to the best of its knowledge, information,and belief Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this solicitation,or any response thereto,or any action or inaction by the City with respect thereto,such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages.The previous sentence,however,shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation,it is understood that the provisions of this Disclosure and Disclaimer shall always govern.The solicitation and any disputes arising from the solicitation shall be governed by and construed in accordance with the laws of the State of Florida. RFP 2015-135-WG Page 19 PROPOSER CERTIFICATION I hereby certify that: I, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation, all attachments, exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation, and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualification of proposal submitted; Proposer has not divulged, discussed, or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Proposal Certification, Questionnaire and Requirements Affidavit are true and accurate. Name of Proposer's Authorized Representative:Chris Walsh Title of Proposer's Authorized Representative:Regional Vice-President r Sin ��l.� Al ''a /A4(5-li I Ic 0' � i �r 1 g ature of Prop6sersq,'thorized Representative: <�' S r C�'+✓! I presentative: Date: .i r,fly f — , r State cf t- Jq ik On this IS day of **1 20 tersonally I appeared before me< ....1...4,), who County of IN ....1...4,),....1...4,),:o..: -D_.1.2.) stated that(s)he is the Q.S. J-P 73_),a corporation,and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said 7:instrument to be its voluntary act and deed.B fore : ,-- -,,i . c=44 -,. __.(0.2_ Notar Public for the State of taro,.;—I., My Commission Expires: 4;; ANA VICTORIA NERNANDE2 2Ell F , Notary Public•state of Florida • ii My Comm.Expires May 29,2018 • sTg Commission a FF 127838 '' '• Bonded Through"Meng Nagy Assn RFP 2015-135-WG Page 20 I 7/9/2015 Order Summary • View Registration Status D&B Supplier Certification Receipt Date Time Company D-11-N-S Product Cost 07- 16:03:48 LAZ 024180071 Supplier Sub $91.95 09- FLORIDA Portal Total 2015 PARKING Registration LLC Product- Yearly • Tax $0.00 Total Cost $91.95 For further information or clarification Please contact our Customer Resource Group by clicking on the Customer Support link at the bottom of the page. f:< V► • hops://supotierportal.orb.comN•vebapprwcslstoreslservietiSpRegistrationReceipMew7langlo=-1Rstoreld=1 1696&rderid=8C015g 1/1 CERTIFICATE OF USE, ANN CITY OF UAL FIRE MIAMI EE, AND BUSINESS TAX RECEIPT 1700 Convention Center Drive Miami Beach, Florida 33139-1819 TRADE NAME: LAZ FLORIDA PARKING, LLC IN CARE OF: ALAN LAZOWSKI RECEIPT NUMBER: RL-10006034 ADDRESS: 15 LEWIS ST Beginning; ' 1/2014 HARTFORD,CT 06103 Expires: 09/30/$015 A penalty Is Pezel No: Y nl ed for failure to keep this Business Fax Receipt TRADE ADDRESS: 404 WASHINGTON AVE,STE 720 exhibited It conspicuously f o at your place of business A certificate of Use/Business Tax Receipt issued under this article Code Certificate of Use/Occupation does not waive or supersede other City laws,does not constitute City 013900 OFFICE(ANY OTHER NOT LISTED) approval of a particular business activity and does not excuse the licensee from all other laws applicable to the licensee's business. This Receipt may be transferred: A.within 30 days of a bonafide sale,otherwise a complete annual payment is due. B To another location within the City if proper approvals and the Receipt are obtained prior to the opening of the new location Additional Information CERTIFICATE OF USE 41960 00 SQUARE FOOTAGE C U#OF UNITS 1960 Storage Locations Office FF Y FROM CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE PRESORTED FIRST CLASS MIAMI BEACH, FL 33139-1819 U S POSTAGE PAID MIAMI BEACH,FL PERMIT No 1525 LAZ FLORIDA PARKING, LLC 404 WASHINGTON AVE, STE 720 MIAMI BEACH, FL 33139-6606 ItIII111IIt lulltlll ll,lu11lu1I11111tntlluu(ltl Detail by FEI/EIN Number Page 1 of 2 3, ,v® FLORIDA DEPARTMENT OF STATE { DIVISION OF CORPORATIONS flink Detail by FEI/EIN Number Florida Limited Liability Company LAZ FLORIDA PARKING, LLC Filing Information Document Number L07000100284 FEI/EIN Number 26-1172679 Date Filed 10/02/2007 State FL Status ACTIVE Last Event LC AMENDMENT Event Date Filed 08/19/2011 Event Effective Date NONE Principal Address 404 Washington Avenue Suite 720 Miami Beach, FL 33139 Changed: 01/08/2014 Mailing Address 15 LEWIS STREET C/O LAZ KARP ASSOCIATES, LLC HARTFORD, CT 06103 Changed: 04/24/2009 Registered Agent Name &Address CORPORATION SERVICE COMPANY 1201 HAYS STREET TALLAHASSEE, FL 32301-2525 Name Changed: 03/01/2010 Address Changed: 03/01/2010 Authorized Person(s) Detail Name &Address Title MGRM LAZ KARP ASSOCIATES, LLC http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=FeiNu... 6/1/2016 Detail by FEI/EIN Number Page 2 of 2 15 LEWIS STREET HARTFORD, CT 06103 Title PRES LAZOWSKI, ALAN B 1010 PROSPECT STREET HARTFORD, CT 06103 Title SEC KARP, JEFFREY N 36 CLAYPIT HILL ROAD WAYLAND, MA 01778 Annual Reports Report Year Filed Date 2014 01/08/2014 2015 01/12/2015 2016 01/25/2016 Document Imactes 01/25/2016 --ANNUAL REPORT View image in PDF format 01/12/2015 --ANNUAL REPORT View image in PDF format 01/08/2014 --ANNUAL REPORT View image in PDF format 03/05/2013 --ANNUAL REPORT View image in PDF format 02/08/2012 --ANNUAL REPORT View image in PDF format 08/19/2011 -- LC Amendment View image in PDF format 01/06/2011 --ANNUAL REPORT View image in PDF format 03/01/2010 -- Reg. Agent Change • View image in PDF format 02/09/2010 --ANNUAL REPORT View image in PDF format 04/24/2009 -- LC Amendment and Name Change View image in PDF format 01/22/2009 --ANNUAL REPORT View image in PDF format 09/03/2008 --ANNUAL REPORT View image in PDF format 11/08/2007 -- LC Article of Correction View image in PDF format 10/02/2007 -- Florida Limited Liability View image in PDF format 10/02/2007 -- Mercier View image in PDF format Copyright©and Privacy Policies State of Florida,Department of State http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=FeiNu... 6/1/2016 Detail by FEI/EIN Number Page l of 2 FLORIDA DEPARTMENT OP STATE �A rr : DIVISION OF CORPORATIONS ti Detail by FEI/EIN Number Florida Limited Liability Company LAZ FLORIDA PARKING, LLC Filing Information Document Number L07000100284 FEI/EIN Number 26-1172679 Date Filed 10/02/2007 State FL Status ACTIVE Last Event LC AMENDMENT Event Date Filed 08/19/2011 Event Effective Date NONE Principal Address 404 Washington Avenue Suite 720 Miami Beach, FL 33139 Changed: 01/08/2014 Mailing Address 15 LEWIS STREET C/O LAZ KARP ASSOCIATES, LLC HARTFORD, CT 06103 Changed: 04/24/2009 Registered Agent Name &Address CORPORATION SERVICE COMPANY 1201 HAYS STREET TALLAHASSEE, FL 32301-2525 Name Changed: 03/01/2010 Address Changed: 03/01/2010 Authorized Person(s) Detail Name & Address Title MGRM LAZ KARP ASSOCIATES, LLC http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=FeiNu... 6/1/2016 Detail by FEI/EIN Number Page 2 of 2 15 LEWIS STREET HARTFORD, CT 06103 Title PRES LAZOWSKI, ALAN B 1010 PROSPECT STREET HARTFORD, CT 06103 Title SEC KARP, JEFFREY N 36 CLAYPIT HILL ROAD WAYLAND, MA 01778 Annual Reports Report Year Filed Date 2014 01/08/2014 2015 01/12/2015 2016 01/25/2016 Document Images 01/25/2016--ANNUAL REPORT View image in PDF format 01/12/2015 --ANNUAL REPORT View image in PDF format 01/08/2014 --ANNUAL REPORT View image in PDF format 03/05/2013 --ANNUAL REPORT View image in PDF format 02/08/2012 --ANNUAL REPORT View image in PDF format 08/19/2011 -- LC Amendment View image in PDF format 01/06/2011 --ANNUAL REPORT View image in PDF format 03/01/2010 -- Reg. Agent Change View image in PDF format 02/09/2010--ANNUAL REPORT View image in PDF format 04/24/2009 -- LC Amendment and Name Change View image in PDF format 01/22/2009 --ANNUAL REPORT View image in PDF format 09/03/2008 --ANNUAL REPORT View image in PDF format 11/08/2007 -- LC Article of Correction View image in PDF format 10/02/2007 -- Florida Limited Liability View image in PDF format 10/02/2007 -- Merger View image in PDF format Copyright©and Privacy Policies State of Florida,Department of State http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetai l?inquirytype=FeiNu... 6/1/2016