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Professional Services Agreement with Just Program, LLC d/b/a Solodev PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF MIAMI BEACH AND JUST PROGRAM, LLC D/B/A SOLODEV FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION T is Professional Services Agreement ("Agreement") is entered into this i day of �V w S , 2016 (Effective Date), between the CITY OF MIAMI BEACH, FLORIDA, a municipal corporation organized and existing under the laws of the State of Florida, having its principal offices at 1700 Convention Center Drive, Miami Beach, Florida, 33139 ("City"), and JUST PROGRAM, LLC D/B/A SOLODEV, a Florida limited liability company, whose address is 800 N. Magnolia Avenue, Suite 1400, Orlando, FL 32803 ("Consultant"). SECTION 1 DEFINITIONS Agreement; This Agreement between the City and Consultant, including any exhibits and amendments thereto. City Manager: , '- '; c The chief administrative officer of the City. The City Manager's designee shall be the Information Technology Department Director. The City Manager's designee may, from time to time, be authorized, in writing, by the City Manager to act on the City Manager's behalf with respect to any and all operational matters pertaining to this Agreement. Consultant: For the purposes of this Agreement, Consultant shall be deemed to be an independent contractor, and not an agent or employee of the City. Services: All services, work and actions by the Consultant performed or undertaken pursuant to the Agreement. Fee: Amount paid to the Consultant as compensation for Services. Proposal Documents: Proposal Documents shall mean City of Miami Beach Request For Proposals No. 2015-163-LR for Website Design, Development and Implementation (the "RFP"), together with all amendments thereto, issued by the City in contemplation of this RFP, and the Consultant's proposal in response thereto ("Proposal"), all of which are hereby incorporated and made a part hereof; provided, however, that in the event of an express conflict between the Proposal Documents and this Agreement, the following order of precedent shall prevail: this Agreement; the-RFP; and the Proposal. Risk Manager: The Risk Manager of the City, with offices at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida 33139: telephone number (305) 673-7000, Ext. 6435: and fax number (305) 673-7023. 1 SECTION 2 SCOPE OF SERVICES (SERVICES) 2.1 In consideration of the Fee to be paid to Consultant by the City, Consultant shall provide the work and services described in Exhibit A hereto, and in accordance with the requirements of Appendix C to the RFP, entitled "Minimum Requirements & Specifications (the "Services"). 2.2 Consultant's Services, and any deliverables incident thereto, shall be completed in accordance with the timeline and/or schedule in Exhibit B hereto. 2.3 CITY'S ACCEPTANCE The specific deliverables for the website design, development & implementation (the "Project") shall be deemed accepted by the City during year 1 (Project Development and Support Services), as each of the six (6) stages of performance is completed, set forth in Exhibit C hereto ("Project Milestones"). Upon completion of the work required under each of the Project Milestones, Consultant shall notify the City, in writing, ("Delivery Notification Date"). City shall have thirty (30) days from receipt of the Delivery Notification Date, in which to reject any of the work which has been performed unsatisfactorily. In the event that the City fails to notify Consultant of its rejection of the work within thirty (30) days from the Delivery Notification Date, the City will be deemed to have accepted the work ("City's Acceptance") on the thirtieth (30`h) day after the Delivery Notification Date, without the need for further action by the City or Consultant. City's Acceptance of the Project shall occur when the final Project Milestone has been accepted by the City. Notwithstanding, and in addition to any other permissible method for notifications under this Agreement, notifications regarding acceptance or rejection of work may be made by the City Manager or his designee by email addressed to Consultant's project manager for the work or any officer of Consultant. Additionally, Consultant's project manager may notify the City via email upon completion of each Project Milestone. 2.4 WARRANTY Consultant warrants that all Services, including the Support Services (as defined in Section 4.1) shall conform to professional standards of care and practice in effect at the time the Services are performed and be of the highest quality. Any defects caused by the Consultant will be promptly corrected free of charge. Any custom development work will be warranted to be free from all faults, defects or errors for thirty (30) days after City's Acceptance. After this period, all faults, defects and errors will be covered by the Support Services. SECTION 3 TERM The term of this Agreement shall commence upon execution of this Agreement by all parties hereto, and shall have an initial term of three (3) years, with two (2) additional one-year renewal options, to be exercised at the City Manager's sole option and discretion, by providing Consultant with written notice of same no less than thirty (30) days prior to the expiration of the term. Notwithstanding anything to the contrary, year two (2) hereunder shall not commence until the City's Acceptance of the Project, as more particularly defined in Section 4. Notwithstanding the term provided herein, Consultant shall adhere to any specific timelines, schedules, dates, and/or performance milestones for completion and delivery of the Services, as same is/are set forth in the timeline and/or schedule referenced in Exhibit B hereto. 2 SECTION 4 FEE 4.1 In consideration of the Services to be provided, Consultant shall be compensated on a fixed fee basis during the initial term, based, upon the payment schedule attached hereto as Exhibit C, in the total amount not to exceed $261,250.00. During year one (1) of the initial term, Consultant shall be paid in stages, upon successful completion and the City's Acceptance of each of the six milestones of the Project ("Project Milestones"), as more particularly delineated in Exhibit C. If the City's Acceptance has not occurred as of the end of year one (1) of the initial term of the Agreement, year one (1) may be extended for a reasonable time, at the City Manager's sole discretion, to the extent reasonably necessary to complete the System and secure the City's Acceptance prior to commencement of the Support Services (as defined below), which are slated to take effect during year two (2). During years two (2) and three (3) of the initial term, Consultant will be compensated for support services ("Support Services") which include a 120 hour block of time for infrastructure support, software updates, technical support and website maintenance (infrastructure support), on a fixed fee basis, totaling $16,000 per year, payable in advance, within thirty (30) days from the commencement of each applicable year; and a 120 hour block of time for user support, enhancements and design tweaks (user support), on a fixed fee basis, totaling $16,000 per year, payable, in advance, on a monthly basis, in the amount of $1,333.34 due within fifteen (15) days from the beginning of each month All payments shall be subject to the invoicing requirements set forth in Section 4.4. During each of the yearly renewal option terms, if exercised by the City, at the City Manager's sole option and discretion, the City will pay for only the Support Services, in the total annual sum of$32,000, for 120 hours of infrastructure support and 120 hours of user support, similar to the foregoing payment structure for years two (2) and three (3) of the initial term. 4.2 MONTHLY REPORTS Commencing as of when Consultant starts to provide Support Services under the Agreement, within fifteen (15) days from the end of every month, Consultant shall provide a detail report setting forth the total time for Support Services which Consultant has provided the City for the prior month under this Agreement, including such details as the City Manager or City Manager's designee may reasonably request to confirm the accuracy of the report. 4.3 ADDITIONAL SERVICES/REIMBURSABLE EXPENSES The City may request additional services, which exceed the initial scope of Services. Only travel related expenses which exceed the scope of Services (Travel, lodging, meals, etc.) will be reimbursed to the Consultant in an amount not to exceed $13,000 over the Term of this Agreement, and in accordance with City-wide Procedure OD. 20.01 (travel on city business), as may be updated by the City from time to time. Reimbursable Expenses are an allowance set aside by the City and shall include actual expenditures made by the Consultant in the interest of the Project. The Reimbursable Expenses allowance, as specified herein, belongs to, and shall be controlled by, the City. Any money not directed to be used by City for Reimbursable Expenses shall remain with the City (i.e. unused portions will not be paid to Consultant). 3 Notwithstanding the above, any Reimbursable Expenses must be authorized, in advance, in writing, by the I.T. Director. Invoices or vouchers for Reimbursable Expenses shall be submitted to the I.T. Director (along with any supporting receipts and other back-up material required to support the amount invoiced, and as requested by the I.T. Director). Consultant shall certify as to each such invoice and/or voucher that the amounts and items claimed as reimbursable are "true and correct and in accordance with the Agreement." Only actual amounts incurred and paid (requiring proof of payment) by the Consultant shall be invoiced, without any markups and/or additions. 4.4 MODIFICATIONS TO THE SCOPE OF SERVICES The Fee shall not change (even if the timelines for the Services change) so long as the Scope of the Services does not change. The City may propose changes to the scope of Services. Any requests for changes to the Scope of Services shall be submitted to Consultant, in writing, for consideration of feasibility and the likely effect on the cost and schedule for performance of the Services. Within twenty (20) days from receipt of the City's request, Consultant shall provide the City with a proposal, including any equitable adjustments to costs and schedules for the performance of the Services. Any modification to the Scope of Services which is approved by the City shall be memorialized in writing, in the form of an amendment to the Agreement. 4.5 INVOICING Upon receipt of an acceptable and approved invoice, payment(s) shall be made within forty-five (45) days for that portion (or those portions) of the Services satisfactorily rendered (and referenced in the particular invoice). Consultant may submit invoices for compensation pursuant to this Agreement no more often than monthly, due within fifteen (15) days of the end of the month. Invoices shall include a detailed description of the Services (or portions thereof) provided, and shall be submitted to the City at the following address: City of Miami Beach Finance Department—Accounts Payable Division 1700 Convention Center Dr., 3rd Floor- Finance Miami Beach, FL. 33139 SECTION 5 TERMINATION 5.1 TERMINATION FOR CAUSE 5.1.1 By the City. If the Consultant shall fail to fulfill in a timely manner, or otherwise violates, any of the covenants, agreements, or stipulations material to this Agreement, the City, through its City Manager, shall thereupon have the right to terminate this Agreement for cause. Prior to exercising its option to terminate for cause, the City shall notify the Consultant of its violation of the particular term(s) of this Agreement, and shall grant Consultant twenty (20) days to cure • such default. If such default remains uncured after twenty (20) days, the City may terminate this Agreement without further notice to Consultant. Upon termination, the City shall be fully discharged from any and all liabilities, duties, and terms arising out of, or by virtue of, this Agreement. 4 Notwithstanding the above, the Consultant shall not be relieved of liability to the -City for damages sustained by the City by any breach of the Agreement by the Consultant. The City, at its sole option and discretion, shall be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against Consultant. 5.1.2 By Consultant. If the City should fail to pay any Fees due and owing under this Agreement to Consultant, after twenty (20) days written notice, Consultant may terminate the Agreement and may submit a termination claim as more particularly described in Section 5.4. 5.2 TERMINATION FOR CONVENIENCE OF THE CITY THE CITY MAY ALSO, THROUGH ITS CITY MANAGER, AND FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THE AGREEMENT AT ANY TIME DURING THE TERM BY GIVING WRITTEN NOTICE TO CONSULTANT OF SUCH TERMINATION; WHICH SHALL BECOME EFFECTIVE WITHIN THIRTY (30) DAYS FOLLOWING RECEIPT BY THE CONSULTANT OF SUCH NOTICE. IF THE AGREEMENT IS TERMINATED FOR CONVENIENCE BY THE CITY, CONSULTANT SHALL BE PAID FOR ANY SERVICES SATISFACTORILY PERFORMED UP TO THE DATE OF TERMINATION, INCLUDING A CREDIT FOR ANY PREPAID FEES RECEIVED BY CONSULTANT UNDER THE AGREEMENT; FOLLOWING WHICH THE CITY SHALL BE DISCHARGED FROM ANY AND ALL LIABILITIES, DUTIES, AND TERMS ARISING OUT OF, OR BY VIRTUE OF, THIS AGREEMENT. 5.3 TERMINATION FOR INSOLVENCY The City also reserves the right to terminate the Agreement in the event the Consultant is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. In such event, the right and obligations for the parties shall be the same as provided for in Section'5.2. 5.4 Upon termination of the Agreement by either party, Consultant may submit to the City its termination claim for amounts Consultant reasonably believes are owed by the City for work or Services performed through the date of termination, and shall include a credit for any prepaid fees received by Consultant through the date of termination. Such claim shall be promptly submitted in writing, but in no event later than thirty (30) days from the effective date of termination. Upon failure of the Consultant to submit its termination claim within the time allowed, Consultant waives any claim to any additional sum, above the sums the City determined is owed to Consultant by reason of the termination, if any. SECTION 6 INDEMNIFICATION AND INSURANCE REQUIREMENTS 6.1 INDEMNIFICATION Consultant agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees, agents, and contractors (each of the foregoing being a "City Indemnified Parties") from and against any and all actions (whether at law or in equity), damages, claims, liabilities, losses, and expenses, including, but not limited to, attorneys' fees and costs (collectively, "Damages"), relating to, arising out of, or in connection with: (1) the activities performed or services furnished by Consultant pursuant to this Agreement, the transactions contemplated hereby, Consultant's role in connection therewith, and Consultant's engagement hereunder in general; (2) Consultant's negligence, errors, omissions or other willful misconduct or fraud of the 5 Consultant, its officers, employees, agents, contractors, or any other person or entity acting under Consultant's control or supervision, in connection with, related to, or as a result of the Consultant's performance of the Services pursuant to this Agreement; and (3) breach of the terms of this Agreement (including any warranties or representations contained herein). To that extent, the Consultant shall pay all such Damages and shall pay all such costs and judgments which may issue from any lawsuit arising from such Damages, and shall pay all costs and attorneys' fees expended by the City in the defense of such claims and losses, including appeals. Consultant's obligations hereunder shall be binding upon and inure to the benefit of any successors, assigns and personal representatives of Consultant, City and any City indemnified Parties, as applicable. The parties agree that one percent (1%) of the total compensation to Consultant for performance of the Services under this Agreement is the specific consideration from the City to the Consultant for the Consultant's indemnity agreement. Notwithstanding the foregoing, this indemnity agreement shall not apply to any Damages arising out of the gross negligence or intentional actions of the City Indemnified Parties. The provisions of this Section 6.1 and of this indemnification shall survive termination or expiration of this Agreement. Notwithstanding anything to the contrary, Consultant shall not be liable for any cause of action, including, without limitation, breach of contract, breach of warranty, negligence, strict liability, misrepresentations, or other torts arising from the negligence or intentional actions of the City or any third party (not a party to this Agreement). 6.2 INSURANCE REQUIREMENTS The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D. Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10% of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The company must be rated no less than "A-" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance 6 Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. The Consultant shall not commence any work and or services pursuant to this Agreement until all insurance required under this Section has been obtained and such insurance has been approved by the City's Risk Manager. SECTION 7 LITIGATION JURISDICTION/VENUE/JURY TRIAL WAIVER This Agreement shall be construed in accordance with the laws of the State of Florida. This Agreement shall be enforceable in Miami-Dade County, Florida, and if legal action is necessary by either party with respect to the enforcement of any or all of the terms or conditions herein, exclusive venue for the enforcement of same shall lie in Miami-Dade County, Florida. By entering into this Agreement, Consultant and the City expressly waive any rights either party may have to a trial by jury of any civil litigation related to or arising out of this Agreement. SECTION 8 LIMITATION OF LIABILITY 8.1 CITY'S LIMITATION OF LIABILITY The City desires to enter into this Agreement only if in so doing the City can place a limit on the City's liability for any cause of action, for money damages due to an alleged breach by the City of this Agreement, so that its liability for any such breach never exceeds the sum of $10,000. Consultant hereby expresses its willingness to enter into this Agreement with Consultant's recovery from the City for any damage action for breach of contract to be limited to a maximum amount of$10,000. Accordingly, and notwithstanding any other term or condition of this Agreement, Consultant hereby agrees that the City shall not be liable to the Consultant for damages in an amount in excess of $10,000 for any action or claim for breach of contract arising out of the performance or non-performance of any obligations imposed upon the City by this Agreement. Nothing contained in this section or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability, as set forth in Section 768.28, Florida Statutes. 7 8.2 CONSULTANT'S LIMITATION OF LIABILITY If the City should become entitled to claim damages against Consultant for any cause of action for money damages due to an alleged breach by the City arising from this Agreement, Consultant shall be liable only for the amount of actual direct damages up to a maximum amount, as more particularly set forth below: A. from the Effective Date through the date of the City's Acceptance of the Project, Consultant's liability shall be limited to the total sum the City has paid the Consultant; B. from the date of the City's Acceptance of the Project through the end of the Term, Consultant's liability shall be limited to the amount the City actually paid Solodev under this Agreement during the two (2) months immediately preceding the date on which the claim accrued. 8.3 ' In no event shall either party be liable to the other for any incidental, indirect, special, punitive or consequential damages even if the party knew or should have known about the possibility of such damages for any provision of this Agreement. Nothing in this agreement is intended to exclude or limit either party's liability with respect to those liabilities that cannot be legally excluded or limited even if any other provision may suggest otherwise. SECTION 9 USE OF CONTRACT BY OTHER CITIES, COUNTIES, STATE AGENCIES AND ELIGBILE USERS Other State of Florida governmental entities and eligible users may also request of the Consultant to be able to use this Agreement. If the Consultant agrees to other entities to utilize this RFP Agreement, such agencies shall coordinate their use of this Agreement directly with the Consultant. SECTION 10 GENERAL PROVISIONS 10.1 AUDIT AND INSPECTIONS Upon reasonable verbal or written notice to Consultant, and at any time during normal business hours (i.e. 9AM — 5PM, Monday through Fridays, excluding nationally recognized holidays), and as often as the City Manager may, in his/her reasonable discretion and judgment, deem necessary, there shall be made available to the City Manager, and/or such representatives as the City Manager may deem to act on the City's behalf, to audit, examine, and/ or inspect, any and all other documents and/or records relating to all matters covered by this Agreement. Consultant shall maintain any and all such records at its place of business at the address set forth in the "Notices" section of this Agreement. 10.2 [INTENTIONALLY DELETED] 10.3 ASSIGNMENT, TRANSFER OR SUBCONSULTING Consultant shall not subcontract, assign, or transfer all or any portion of any work and/or service under this Agreement without the prior written consent of the City Manager, which consent, if given at all, shall be in the Manager's sole judgment and discretion. Neither this Agreement, nor any term or provision hereof, or right hereunder, shall be assignable unless as 8 approved pursuant to this Section, and any attempt to make such assignment (unless approved) shall be void. 10.4 PUBLIC ENTITY CRIMES Prior to commencement of the Services, the Consultant shall file a State of Florida Form PUR 7068, Sworn Statement under Section 287.133(3) (a) Florida Statute on Public Entity Crimes with the City's Procurement Division. 10.5 EQUAL EMPLOYMENT OPPORTUNITY In connection with the performance of the Services, the Consultant shall not discriminate against any employee or applicant for employment because of race, color, national origin, religion, sex, intersexuality, gender identity, sexual orientation, disability, marital and familial status, or age. 10.6 CONFLICT OF INTEREST The Consultant herein agrees to adhere to and be governed by all applicable Miami-Dade County Conflict of Interest Ordinances and Ethics provisions, as set forth in the Miami-Dade County Code, and as may be amended from time to time; and by the City of Miami Beach Charter and Code (as some may be amended from time to time); both of which are incorporated by reference herein as if fully set forth herein. The Consultant covenants that it presently has no interest and shall not acquire any interest, directly or indirectly, which could conflict in any manner or degree with the performance of the Services. The Consultant further covenants that in the performance of this Agreement, Consultant shall not knowingly employ any person having such interest. No member of or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. SECTION 11 NOTICES All notices and communications in writing required or permitted hereunder, shall be delivered personally to the representatives of the Consultant and the City listed below or may be mailed by U.S. Certified Mail, return receipt requested, postage prepaid, or by a nationally recognized overnight delivery service. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONSULTANT: Solodev 800 N. Magnolia Avenue, Suite 1400 Orlando, FL 32803 Attn: Dasha Moore TO CITY: City of Miami Beach Information Technology (I.T.) Department 1755 Meridian Avenue, 4th Floor Miami Beach, FL 33139 Attn: Ariel Sosa, Director 9 Notice may also be provided to any other address designated by the party to receive notice if such alternate address is provided via U.S. certified mail, return receipt requested, hand delivered, or by overnight delivery. In the event an alternate notice address is properly provided, notice shall be sent to such alternate address in addition to any other address which notice would otherwise be sent, unless other delivery instruction as specifically provided for by the party entitled to notice. Notice shall be deemed given on the day on which personally served, or the day of receipt by either U.S. certified mail or overnight delivery. SECTION 12 CONSULTANT'S COMPLIANCE WITH FLORIDA PUBLIC RECORDS LAW Pursuant to Section 119.0701 of the Florida Statutes, if the Consultant meets the definition of "Contractor" as defined in Section 119.0701(1) (a), the Consultant shall: a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the service; b) Provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; and d) Meet all requirements for retaining public records and transfer to the City, at no City cost, all public records created, received, maintained and/or directly related to the performance of this Agreement that are in possession of the Consultant upon termination of this Agreement. Upon termination of this Agreement, the Consultant shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the City in a format that is compatible with the information technology systems of the City. For purposes of this Article, the term "public records" shall mean all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business of the City. Consultant's failure to comply with the public records disclosure requirement set forth in Section 119.0701 of the Florida Statutes shall be a breach of this Agreement. In the event the Consultant does not comply with the public records disclosure requirement set forth in Section 119.0701 of the Florida Statutes, the City may, at the City's sole discretion, avail itself of the remedies set forth under this Agreement and available at law. SECTION 13 NO PROPRIETARY RIGHTS RESERVED BY CONSULTANT/PATENTS AND COPYRIGHTS Consultant warrants and represents that it has ownership and rights to any and all forms, products, services and materials utilized in connection with the Services being provided on behalf of the City ("Consultant Resources"). Consultant grants the City the right to use all patents, trademarks, service marks, copyrights, and other rights in and to any and all of 10 Consultant Resources, in connection with Services being provided on behalf of the City. Notwithstanding the use of the foregoing Consultant Resources, Consultant hereby acknowledges and agrees that all writings, agreements, works, market plans, and all products being created on behalf of the City (with the use of the Consultant Resources) (collectively, "City's Property"), including, without limitation, the content of the website, the Content Management System, the website design, the software system and related scripts, all design materials, all developmental materials, and all implementation materials shall be the sole property of the City and Consultant shall not have a claim to said City Property upon completion or early termination of this Agreement. Consultant may use the City's Marks, in connection with providing the City with the Services under this Agreement, upon the written consent from the City Manager or his designee; however, all City Marks shall remain the property of the City and Consultant shall not have the right to use said City Marks subsequent to the completion or early termination of this Agreement. Consultant shall protect and defend, at Consultant's expense, counsel being subject to the City's approval, and indemnify and hold harmless the City from and against any and all losses, penalties, fines, damages, settlements, judgments, claims costs, charges, royalties, expenses, or liabilities, including any award of attorney fees and any award of costs, in connection with or arising directly or indirectly out of any infringement or allegation of infringement of any patent, copyright, or other intellectual property right in connection with the Consultant's or the City's use of any copyrighted, patented or un-patented invention, process, article, material, or device that is manufactured, provided, or used pursuant to this Agreement. If the Consultant uses any design, device, or materials covered by letters, patent or copyright, it is mutually agreed and understood without exception that the bid prices shall include all royalties or costs arising from the use of such design, device, or materials in any way involved in the work. City's purchase of optional third party plugins. In addition to the Consultant Resources, in connection with the work and Services being provided by Consultant, the City will have the option, but not the obligation, to purchase additional proprietary plugins (Additional Products) owned by third parties. These Additional Products will be supported by Consultant as part of the Services, including Support Services, being provided by Consultant under this Agreement; however, the indemnity being provided by Consultant in this Section 13, with respect to infringement of any patent, copyright or other intellectual property right, shall not apply to the Additional Products. SECTION 14 MISCELLANEOUS PROVISIONS 14.1 CHANGES AND ADDITIONS This Agreement cannot be modified or amended without the express written consent of the parties. No modification, amendment, or alteration of the terms or conditions contained herein shall be effective unless contained in a written document executed with the same formality and of equal dignity herewith. The City Manager, on behalf of the City, shall have authority to amend or modify this Agreement, including any changes to the Scope of Services, so long as said changes do not exceed the monetary value of $50,000, or other such amount as may be specified by the City of Miami Beach Procurement Ordinance, as amended from time to time. 11 14.2 SEVERABILITY If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall not be affected and every other term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law. 14.3 FORCE MAJEURE Neither party shall be obligated to perform any duty, requirement or obligation under this Agreement if such performance is prevented by fire, hurricane, earthquake, explosion, wars, sabotage, accident, flood, acts of God, strikes, or other labor disputes, riot or civil commotions, or by reason of any other matter or condition beyond the control of either party, and which cannot be overcome by reasonable diligence and without unusual expense ("Force Majeure"). As such the period of time for performance under this Agreement which is impacted shall be extended by the length of time of the Force Majeure event. In no event shall a lack of funds on the part of either party be deemed Force Majeure. 14.4 ENTIRETY OF AGREEMENT The City and Consultant agree that this is the entire agreement between the parties. This Agreement supersedes all prior negotiations, correspondence, conversations, agreements or understandings applicable to the matters contained herein, and there are no commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in this document. Title and paragraph headings are for convenient reference and are not intended to confer any rights or obligations upon the parties to this Agreement. [REMAINDER OF THIS PAGE LEFT INTENTIONALLY BLANK] • 12 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their appropriate officials, as of the date first entered above. FOR CITY: CITY OF MIAMI BEACH, FLORIDA ATTEST: By: ;�/" Rafael E.Granado, City Clerk Philip - r/f ;.r Date: g7, /I lo f`J it FOR CONSULTANT: -i _ . JUST P OGRAM, LLC D/B/A SOLODEV ATTEST: , 4a .• *ei I° _ a � irt/6t- /B lll y: ��u�•, , r glace 'a ti� Fxccvh,ne Ase,d4Ppi / p->90, r fore G'oo Print Name/Title Print CIA.me/Title Date: 8/4"7/f APPROVED AS TO FORM & LANGUAGE & FOR EXECUTION ity Attome a? 1•1- Dote 13 Exhibit A Scope of Work and Deliverables Scope of Work Detailed scope of work required for successful completion of this project is noted below: YEAR 1: t1VEBSITE DESIGN, DEVELOPMENT& IMPLEMENTATION COST DELIVERABLE DETAIL PROJECT MANAGEMENT: • Kick-off meeting&discovery process (www.miamibeachfl.gov& • Research and analysis www.mbculture.com) j • Project plan development and project planning/management • Server setup -------- --- — -- -------- -� • Installation of an open source/free WordPress software •SETUP&SOFTWARE INSTALLATION Software installation on a server dedicated by the client • Database of CMS will be installed on a separate server behind the firewall • Implement Development Environment identical to Production • Implement redundant failover to minimize downtime SITE ARCHITECTURE • Define content structure and develop/optimize website navigation (www.miamibeachfl.gov& • Develop wireframes to define key components,layout and workflow www.mbculture.com) • Develop and optimize sitemap and import into CMS GRAPHIC DESIGN --------- -------..--- -- ------- (www.miamibeochfl.gov& j • Develop 3 design concepts and implement up to two rounds of revisions. www.mbculture.com) WEB TEMPLATE DEVELOPMENT& MOBILE • Develop website templates and convert approved designs into templates. (www.miamibeachfl.gov& • Responsive coding for optimal viewing on smart phones,tablets and personal computers. www.mbculture.com) CONTENT MIGRATION -------------•�--..._--_..-------. ._..--- ----------—------------- (www.miamibeachfl.gov& • Migrate existing web pages/content(including web assets such images,files,and links). www.mbculture.com) • Configure desired WordPress modules: • Events Calendar • ADA Compliance • Google Translate • Google Search • Online Video(s) • YouTube Video integration • Newsletter • Photo Gallery • Google Analytics • Online Forms(up to 3) • Social Media • Document manager PROGRAMMING&MODULE • Rotating Banner Intearation • Weather Widoet • CONFIGURATION A-Z Location Plua,n (www.miamibeachfl.gov& • Includes testing of all features and within scope revisions. www.mbculture.com) • Proposed strategy for city and 3rd party applications(implementation not included) • Implement standard/out-of-the box WordPress features for: o workflow and permission solution o content scheduling o WYSIWYG/spellcheck j o Sitemap o breadcrumb TRAINING • Five day training on CMS and content management(onsite incl.travel and meals). - • Homepage Slider WEBSITE MIGRATION • iFrame for"My Neighborhood Map"-1 page mbplannedprogress.com • A-Z Bar for Glossary-1 page • Content Migration for up to 100 content pages WEBSITE MIGRATION • Homepage Slider • miamibeaCharChiveS.COm Content Migration for up to 10 content pages • Exclusion of FIU Database — — ——• Software security updates • Server Administration INFRASTRUCTURE&SUPPORT • Website administration and monitoring via Pingdom i I • Block of 120 hours per year for user support: o Website maintenance,Help Desk,Ongoing Training,Technical&Emergency Support TOTAL DEVELOPMENT& IMPLEMENTATION COST: $197,250 15 rYEAR 2: WEBSITE SUPPORT AND ADMINISTRATION DELIVERABLE DETAIL INFRASTRUCTURE SUPPORT: Software security updates and patches • • • (www.miamibeachfl.gov, • Server Administration www.mbculture.com, www.mbplannedprogress.com. • Website administration www.miamibeacharchives.com) ! • Website monitoring via Pingdom i I • Block of 120 hours per year for user support: o Website maintenance USER SUPPORT: o Help Desk o Ongoing Training I o Technical Support i I o Emergency Support • TOTAL YEAR 2 COST: $32,000 "Proposal doesn't cover any other subdomains.Any changes to this scope of work may directly impact the project cost and schedule. YEAR 3: WEBSITE SUPPORT AND ADMINISTRATION DELIVERABLE DETAIL I j INFRASTRUCTURE SUPPORT: i • Software security updates and patches (www.miamibeachfl.gov, •www.mbculfure.com, Server Administration I 1 • Website administration www.mbplannedprogress.com, www.miamibeacharchives.com) I • Website monitoring via Pingdom ( • Block of 120 hours per year for user support: o Website maintenance USER SUPPORT: o Help Desk o Ongoing Training I I o Technical Support o Emergency Support TOTAL YEAR 3 COST: $32,000 'Proposal doesn't cover any other subdomains.Any changes to this scope of work may directly impact the project cost and schedule. Notes: *Estimated travel,lodging,and meal consistent with,and subject to compliance with City Wide Standard Operating Procedure OD.20.01 and review and approval by the I.T. Director. • 16 SCOPE SUPPLEMENTAL INFORMATION AND REFERENCE ia..e -.nk.ae.,.e,m.n requxemeM •flea Party iuun.<.,.d CenReeu■.e z.,wemo.a con Ilequl,ea 3-servke ruby M.en Requirement Software Selection Requirements Functionality and Cost Response by Solodev Project Team Requirement Listing Solodev(WordPress) J 11 Functional Requirement Rating Costs Comment Group A-Website Design Services Three(3)web site design concepts provided in accordance with the City's design standards and branding requirements. 3 Uniformity of Design that is visually appealing,intuitive,and easy to use across all City websites 3 Propose navigation design wireframes that include an updated architecture of the content of the website 3 Develop&propose strategy based on best practices. Integration strategy with existing City applications,third-party application and transitions to external sites and other 3 Addle Custom development services. Integration may include ASPX Forms outside the CMS,and forms outside CMS in an alternative application. may be needed for implementation. Vendor provides templates,style sheets,and other files necessary for Implementation 3 Vendor provides features and functionality that exist on current City website 3 Final design and templates used must be approved by the City of Miami Beach 3 Subtotal Original Proposal Group A Website Design Services $43,500.00 Total Group A Website Design Services $43,500.00 - Group B-Server Installation Services Server setup and software installation on a single Responsible for the Installation and configuration of the servers 3 dedicated server.Solodev will work with City to make the best solution. OS and Database dictated by the proposed CMS best practices recommendation 3 Installation of Operating System will be Linux and Database My SQL 3 Will specify the versions of Linux,MySQL,and Drupal/Wordpress to be used 3 Database of CMS will be installed on a separate server behind the firewall 3 Details on configuration and architecture needed for each of the servers required to install the new website/content 3 management system Not Applicable-Certificates will be provided by City(if Additional requirements provided such as certificates,licenses,etc. 3 needed)and Solodev will install. Implement Development Environment identical to Production 3 Subtotal Original Proposal Group B Server Installation Services Cost $3,500.00 Solodev will help City choose between hosting in- house vs.Amazon vs.Other Design should include redundant failover servers to minimize need for downtime. 3 Solutions. Solodev reccomends AWS for redundancy. Subtotal Addendum Group B Server Installation Services Cost $5,500.00 Total Group 8 Server Installation Services Cost $9,000.00 A new fully operational website/CMS system must be delivered to the City 3 Provide features and functionality that exist on current City website 3 Can support large amounts of content. Minimal to include current site which hosts 20,000 pages and over 400,000 page 3 views per month (Up to 3 unique designs In total for both sites-both sites will be separate with unique URL). Solodev Redesign of www.miamibeachfl.gov and www.mbculture.com(two sites MUST be separate) 3 recomends to design main City website first,and upon City's approval,use as basis for MBCulture site. Provide a comprehensive"Full Function"web based solultion 3 Both Wordpress and Drupal allow the creation of Ability for administrators to be able to create new templates 3 templates.HTML knowledge is required. Vendor works with administrators to define workflow approval of documents and web pages;Vendor creates based on the 3 discovery City IT administrators have the ability to administer and modify workflows as needed 3 17 Group C- CMS Solut..on-. I^,_ta ur on and I mprementatron Yes. However,if the City requires additional features not present in the chosen CMS installed,additional hours would be required. IE: Workflow has the ability for an approval level and notification process 3 Solodev submitted samples plugins that provide more features.Both CMS options do allow basic permissions and workflow out-of-the- ,box. Content editors for departments should not have access to another department 3 Only administrators have access to delete in the system and have the ability to revert a webpage to a previous version 3 (version control) WYSIWYG content editor that does not allow end users to modify the layout of the page,only administrators have access to 3 do this. Department end users should have access to modify the content within the sections Content Scheduling that allows admins to define publish and expiration dates 3 Not required for basic content edits only. Making Editors should not be required to know HTML,CSS,XML,XSL,PHP,etc. 3 modules,templates, integrations,customizations etc-does require knowledge of code. Deleted pages are not accessible via search 3 Ability to resize pictures proportionately once downloaded on a page 3 Provide spell-check and grammar correction functionality 3 As noted in submission- WordPress Plugin would be required for ADA checking. Ability to prevent user from Not allow creating or saving changes if they do not contain all ALT tags and metadata(ADA Requirements) 3 saving would require additional programming hours(not covered in this cost). Admins have the ability to control multiple file types on a web page for viewing and/or downloading(e.g.jpg,gif,pdf,etc.) 3 Provide ability to upload content to enable the public to view video,listen to audio,and/or view photo galleries. 3 Enable end uers the flexibility to determine size and position of page content within the given template 3 Supports replicating navigation and menu changes to all related pages defined by administrators 3 City staff can add,change,and/or delete links on their content pages 3 CMS can be accessed from the intemet 3 Support optimization of pictures and graphic files for quickest page loading 3 Create and manage document libraries/galleries to support organizing and publishing documents 3 Version control and Indexing of content to meet legal and policy-based records retention schedules(should we remove) 3 Ability to support multi-lingual content integration with Google Translate 3 Ability to allow third party applets,such as widgets,to extend the functionality of the website 3 Conform to American with Disabilities Act(ADA),Section 508 Accessibility Standards 3 Uniformity of Design that is visually appealing,intuitive,and easy to use 3 Departments have the ability to differentiate their pages from the City's primary page without compromising the consistent 3 look and feel of the overall site Citizen-centric navigation scheme that improves the ability for users to quickly find and navigate desired services or 3 information Display a"slideshow"or"slider"where fresh pictures and information are displayed 3 Users have an easy to use site search capability(i.e.Google or similar look)that prioritizes and places the most relevant and 3 recent content at the top of the search results screen. Ability for editors to be able to perform an advanced search for documents and webpages 3 Tracks the history of who has made edits to documents and webpages 3 Provide a Site Map Feature that automatically updates to reflect any site adds,changes,or deletions 3 Consistent dropdown menus on all pages,with the ability for City trained IT staff to change the menus as needed and allow 3 the admins to control access Printer-friendly page capability on every site page 3 Support all major OS(i.e.Windows,Apple,10S,Android,etc.) 3 Document all supported browser versions and those that are not(e.g.IE,Safari,Firefox,and Chrome) 3 Provide responsive design in order to provide seamless access to the website from all major mobile devices(i.e.iPhones, iPads,Android phone,tablets,etc.)so that pages render efficiently and are easy to view and navigate regardless of screen 3 size. Provide admins the ability to Incorporate social media and networking(i.e.Twitter,Facebook,Flickr,YouTube,Instagram, 3 etc.)sites. 18 Ability to display rotating or scrolling banners with associated hyperlinks 3 Provide site usage and other statistics to allow the City to analyze and optimize the site based on user behaviors.The City 3 currently uses Google Analytics. Provide"breadcrumb"or similar navigation aide 3 Provide common or quick links on the home page and throughout the site 3 Ability to display streaming video from the City's streaming video provider Telvue 3 Provide seasonal background/color/style themes that can be quickly and easily changed by City's website administrators 3 Provide innovative ideas and recommendations for maximizing the City's web presence 3 Provide additonal recommendations as applicable 3 Subtotal Original Proposal Group C CMS Solution,Installation,and Implementation Cost $25,500.00 Administration-The ability for only administrators to lock out users when necessary _ 2 See training Administration-The ability for only administrators to unlock users when necessary 2 See training Administration-The ability to add,modify,and delete users 2 See training Administration-The ability to grant access to users to the specified folders 2 See training Subtotal Addendum Group C CMS Solution,Installation,and Implementation Cost ..:..-- .- -, Total Group C CMS Solution,Installation,and Implementation Cost $25,500.00 Group D-Content Migration Content Migration of www.miamibeachfl.gov(current site hosts 20,000 pages) 3 Current site hosts 60 pages- Content Migration of www.mbculture.com 3 this content will be migrated. Subtotal Original Proposal Group D Content Migration Cost $30,000.00 Includes two websites: mbplannedprogress.com and miamibeacharchives.com(excluded: FIU site where the data is stored) 3 Responsible for the migration of all content of www.miamibeachfl.gov and www.mbculture.com to the new sites 3 Design/GUI should mimic the design selected for other sites(miamibeachfl.gov and mbculture.com) 3 Website Migration for mbplannedprogress.com 3 Homepage Slider 3 Contact Form 2 Video-You Tube Plugin 2 News with Filtering 2 Meetings 2 Events Calendar(calendar&list view) 2 E-notifications with Form 2 Search 2 iFrame for"My Neighborhood Map" 3 1 page A-Z Bar for Glossary 3 1 page Per 3/14/16 discussion,only Content Migration for up to 200 content pages 3 100 pages are to be migrated&priced. Website Migration for www.miamibeacharchives.com 3 Homepage Slider 3 Contact Form 2 Events Calendar(calendar&list view) 2 News Manager 2 Content Migration for up to 10 content pages 3 Exclusion of FIU Database 0 FIU database is not applicable Subtotal Addendum Group D Content Migration Cost $39,750.00 • - _ w. ,.., Total Group D Content Migration Cost $69,750.00 Group E-Training 40 Hours of In-premises Training for 70 Content Editors and up to 5 website administrators on CMS 3 Travel Included 3 Transportation Included 3 Per Diem Meals Included 3 Subtotal Original Proposal Group E Training Cost $7,500.00 Additional 40 hours of administrative training via video conferencing 2 Training on any new functionality as a result of an upgrade 2 User manuals for administrators 2 Will be done by City staff In training User manuals for content editors 2 Will be done by City staff in training Video Tutorials for administrators 2 Will be done by City staff in training Video Tutorials for content editors 2 Will be done by City staff in training Subtotal Addendum Group E Training Cost -' Total Group E Training Cost $7,500.00 �.. 19 Group F-Support Services The proposed support plan includes up to 120 hours of work per year.Additional Support services for a three(3)year term agreement 3 blocks of hours can be procured as required. Domestic support team based in Florida. Pindgom will be installed for automatic monitoring.The 24/7 Monitoring 3 full support plan covers 120 hours of work/year. Additional blocks of hours can be procured as required. Perform Server OS Patches and Upgrades 3 See above CMS Patches and Upgrades 3 See above MySQL,Apache,and PHP Patches and Ugrades 3 See above Additional website design support as needed 3 See above.Additional hours may be required. Not included!Additional Refresher training for content editors and website administrators(10 hours a month) 3 120 hour training block per year would need to be purchased. Full support plan Is limited to Cost of support for the renewal terms defined(option to renew for two(2)additional one-year periods) 3 120 hours of service/year. Subtotal Original Proposal Group F Support Services Cost for 3 years(each additional $48,000.00 year 16,000) Proposed additional support plan to cover the following Server Administration-Tune Server 3 (addl.block of 120 hours)- domestic support team based in Florida. Server Administration-Security Audits and Remediation 3 See above Server Administration-Sotwa re and Related Plugin Installation 3 See above Website Administration-Update Plugins 3 See above Provide single point of support and system administration for client/server or web-based applications and underlying 3 See above technologies as appropriate Discounts/negotiable rates for volume support 3 See above Support Availability-Provide Email Support 3 See above Support Availability-Provide Online Support 3 See above Support Availability-Provide Phone Support . 3 See above Support Availability-Provide Onsite Support 2 Emergency Support 24/7/365 3 See above Response Time During Business Hours(High Priority response within 4 hours,Medium Priority within 24 hours and Low within 2 48 hours) Response Time during Emergency Support 24/7/365(Immediate response less than 1 hour during business hours and 4 hours 2 during non business hours) Solodev can custom build a Online searchable Knowledgebase 2 City knowledgebase for managing the site if needed Test environment for self testing Issues 2 Version control policies/procedures 2 Ability to decline upgrade if features do not add functionality to agency process 3 No downtime during normal business hours 2 Dependent on chosen hosting provider Percentage of maintenance fee will be allocated to enhance vendor responsibility for retro fitting and deploying software 3 see line 192 Minimal downtime during off hours 3 see line 192 Provide Vendor Project Manager to collaborate with City Project Manager 3 see line 192 Dedicated Vendor PM through completion of the project 3 Must provide implementation plan outlining major task,interdependencies and stop/start dates 3 see line 192 Ability to provide Status Charts and Graphs through the project(i.e.Gantt and Pert charts) 3 see line 192 Daily/Weekly updates between PM's as applicable 3 see line 192 Subtotal Addendum Group F Support Services Cost for 3 years(each additional $48,000.00 year 16,000) Total Group F Support Services $96,000.00 Group G-Additional Senses 100 Hours of Additional Services 3 Training and user support. Subtotal Original Proposal Group G Additional Services Cost $10,000.00 Hourly rate for additional services,as requested by the city(please provide per hour rate) 3 $135.00 Airfare and Transportation Per Resource(1 Trip)• 3 $1,000.00 Lodging Per Resource(Based on 2 Nights Stay)• 3 $550.00 Meals Per Resource Per Diem(Based on 3 Day Trip)' 3 $300.00 Subtotal Addendum Group F Support Services Cost $1,985.00 Total Group G Additional Services $11,985.00 Total Charges for Original Proposal Costs 5166,u60.J0 Total Charges for Addendum Costs $93,250.00 Final Total Project Cost(Years 1-3) $261,250.00 (Block of 120 to support the infrastructure and 120 hours Year 4 Option(Additional 1 Year Term) $32.000.00 to provide user support, enhancements,design tweaks,etc.) (Block of 120 to support the infrastructure and 120 hours Year 5 Option(Additional 1 Year Term) $32,000.00 to provide user support, enhancements,design tweaks,etc.) Notes: *Estimated travel,lodging,and meal consistent with,and subject to compliance with City Wide Standard Operating Procedure OD.20.01 and review and approval by the I.T. Director. Deliverable(s): The city requires that the infrastructure design include highly available redundant onsite servers that will allow for maintenance and be fault tolerant in the event of an unforeseen failure. There should not be any single point of failure in the server design. The city also requires that an equal test environment be deployed to properly test upgrades and other changes. Disaster recovery and back up best practices should be delivered and will be handled by the city. ARCHITECTURAL DIAGRAM 1 i, SQL Replication/Write t I ncoming Web Traffk- File Read/Write--- File Read/Write Load B=lancer Web Server/ Read Database File Storage(SAN) CMS Server/ Write Database}} sot.Replication/Write Incoming Web Traffic . le Read/Write) x~i Web Server/ Read Database 21 Exhibit B Project Schedule and Time Lines CUNTENI LANDING PAGE INNER INITIAL RESEARCH SITE MAP WIREFRAMES OUTLINE DESIGN VALIDATION MEETING PAGE CODING offruNE BROWSER LAUNCH 0.5SESSMENT TESTING FEEDBACK DESIGNER REFINE CLIENT ASSESSMENT FEEDBACK SITE MAP FINAL INITIAL &OUTLINE WIREFRAMES SITE CONTENT LANDING PAGE INNER PAGE REVIEW MEETING REVIEW REVIEW SUBMISSION REVIEW REVIEW Months 1 - 3: Months 3 - 5: Months 5 - 6*: Meetings, Research, Creative Begins, Branding, Testing, Revisions, Wireframes, Sitemaps Coding & Artwork Review Beta Site TASK NAME DETAI MONTHS PLANNING AND SETUP PROJECT PLANNING Kick-off meeting,discovery process and project planning. One CMS INSTALLATION Set up Content Management System to power the website(server setup,setup for One-Two web development,and software installation) Conduct research&analysis,collect branding collateral,review existing content SITE ARCHITECTURE and provide best practices for page reduction,define content structure,optimize site One-Three map for easy navigation and format to upload into CMS,develop wire frames to demonstrate key components and layout. DEVELOPMENT CREATIVE DESIGN Develop homepage.interior and sectional page designs and present for feedback Three and approval. BUILD OUT Develop website templates&convert approved designs into templates Three -Four CONTENT MIGRATION Migrate existing content to a new website. Three-Four CUSTOM PROGRAMMING Develop and integrate defined SOWitems(see project investment/pricing 111 Four-Five &INTEGRATIONS schedule"for detail) RESPONSIVE DESIGN Develop responsive design for optimal viewing on smart phones,tablets and Four-Five personal computers. TRANSITION AND LAUNCH TESTING&SUPPORT Testing, modifications.and support hours to ensure successful launch Five -Six TRAINING Provide training session(s). Five -Six HAND-OVER Transition-Beta site is handed over to the client. Six Ongoing Support.Website Maintenance,Server Administration,User Support, SUPPORT&MAINTENANCE Technical Support and Software •updates. � ., ..•-..- One-Twelve ESTIMATED PROJECT DURATION: 6 Months* Solodev will not be liable for any delays caused by the Client or external factors beyond Solodev's control. **Changes to the scope of work will directly impact the project timeline and/or project cost. 22 Exhibit C Payment Schedule Year 1 (Project Development and Support Services) BILLED UPON DELIVERABLE/ DETAIL AMOUNT • Project Planning&Server Setup 1.PLANNING&SETUP • CMS Installation and Setup $42,850 • Infrastructure Support • Wireframes/Mockups 2.CREATIVE WORK $19,575 • Designs • Buildout&Programming 3.MAIN SITE DEVELOPMENT $31,575 • Features and Functionality 4.CONTENT MIGRATON • Migration of Content and Assets $30,000 5.MINI SITES DEVELOPMENT • Buildout&Programming $39,750 • Beta,Testing&within Scope Revisions • Training 6. BETA/TRANSITION* $33,500 • Technical Support • Additional Services YEAR 1 TOTAL COST: $197,250 *Solodev retains the right to each deliverable until a payment for said deliverable is received.Projects cannot be launched without the receipt of final payment. Year 2 (Support Services) BILLING DELIVERABLE/DETAIL AMOUNT YEAR 2 COMMENCEMENT • Infrastructure Support $16,000 BEGINNING OF MONTH • User Support,Enhancements,Design Tweaks,etc. $1,333.34* YEAR 2 TOTAL COST: $32,000 *Billed monthly on the 1st day of then current month for twelve(12)months. Year 3 (Support Services) BILLING DELIVERABLE/DETAIL AMOUNT YEAR 3 COMMENCEMENT • Infrastructure Support $16,000 BEGINNING OF MONTH • User Support,Enhancements,Design Tweaks,etc. $1,333.34* YEAR 3 TOTAL COST: $32,000 *Billed monthly on the 1st day of then current month for twelve(12)months. Additional Services Requests Travel and additional requests falling outside the initial scope of work shall be subject to the following rates: Hourly Rate* • Hourly rate for additional services,as requested by the City. $135 Transportation • Airfare and transportation per resource(1 trip) $1,000 Lodging • Lodging Per Resource(Based on 2 Nights Stay) $550 Meals • Meals Per Resource Per Diem(Based on 3 Day Trip) $300 'Billed monthly on the 1st day of each month or upon completion of a specific task. 23 • . • 3 ATTACHMENT A RESOLUTION COMMISSION.ITEMS AND COMMISSION • • ' MEMORANDUM • • • RESOLUTION NO 2015-29165 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF PROPOSALS RECEIVED, PURSUANT TO REQUEST FOR PROPOSALS NO. 2015-163-LR (THE RFP), FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION; AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TWO FIRMS TIED AS TOP-RANKED PROPOSERS, AMEEX TECHNOLOGIES CORP AND JUST PROGRAM LLC D/B/A SOLODEV; AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. WHEREAS, Request for Proposal (RFP) No. 2015-163-LR was issued on April 17, 2015 with an opening date of June 1, 2015; and WHEREAS, a pre-proposal conference was held on April 24, 2015; and WHEREAS, the City received five (5) proposals from Ameex Technologies Corp, Civic Resource Group International Incorporated, Infinite Computer Systems, Just Program LLC d/b/a Solodev, and XomaTech Enterprises LLC; and WHEREAS, on May 28, 2015, the City Manager via Letter to Commission appointed an Evaluation Committee (the "Committee"), consisting of the following individuals: • Leah Einwalter, Web& Social Media Specialist, City of Sunny Isles Beach • Lisa Merced, E-Government Administrator, Information Technology Department, City of Miami Beach • Amanda Carballo, Public Information Specialist, Communications Department, City of Miami Beach • Jose Suarez, Division Director, Information Technology Department, City of Miami Beach Alternates: • Francisco Quintana, System Support Manager, Information Technology Department, City of Miami Beach • Sergio Morales Rodriguez, E-Government Administrator, Information Technology Department, City of Miami Beach WHEREAS, the Committee convened on July 8, 2015 to consider all proposals; and WHEREAS, the Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government Sunshine Law; general information on the scope of services, references, and a copy of the proposal; and WHEREAS, the Committee was instructed to score and rank the proposals pursuant to the evaluation criteria established in the RFP; and I WHEREAS, the Committee's ranking was as follows: Ameex Technologies Corp and Just Program LLC d/b/a Solodev, tied for top-ranked; Civic Resources Group International Incorporated, third highest ranked firm; XomaTech Enterprises LLC, fourth highest ranked; and Infinite Computing Systems, fifth highest ranked; and WHEREAS, after reviewing all the submissions and the Evaluation Committee's rankings, the City Manager exercised his due diligence and is recommending that the Administration be authorized to enter into negotiations with the two firms tied as top ranked proposers, Ameex Technologies Corp and Just Program LLC d/b/a Solodev; and WHEREAS, the City Manager recommends that the Mayor and City Clerk be authorized to execute an Agreement upon conclusion of successful negotiations by the Administration. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager pertaining to the ranking of proposals received, pursuant to Request for Proposals No. 2015-163-LR (the RFP), for Website Design, Development and Implementation; authorize the Administration to enter into negotiations with the two firms tied as top-ranked proposers, Ameex Technologies Corp and Just Program LLC d/b/a Solodev; and further authorize the Mayor and City Clerk to execute an agreement upon conclusion of successful negotiations by the Administration. PASSED AND ADOPTED this Al day of ,CA(015. 1....B,.IV'.4 ATTEST: IA/ ; LA' .- a*(INCORP ORAL r' *i R.fag"' . Gra ad• City Cle % Milji L=vin-1. ayor r , CH 26: A'�hq�arc�`c . L4lgenda1201510ctober 14tRFP 2015-163-LR Website Design,Development and Implementaiton-Reso.doc APPROVED AS TO FORM & LANGUAGE & OR EX U1 ON City Alto lif , / Do e 1 COMMISSION ITEM SUMMARY Condensed Title: A Resolution Of The Mayor And City Commission Of The City Of Miami Beach, Florida,Accepting The Recommendation Of The City Manager Pursuant To Request For Proposals(RFP)No.2015- 163-LR For Website Design, Development and Implementation. Key Intended Outcome Supported: Enhance External and Internal Communication From and Within the City. Supporting Data (Surveys, Environmental Scan, etc: N/A Item Summary/Recommendation: The Administration issued RFP 2015-163-LR to seek the proposals from qualified firms to update the City's website with a new design that represents the prestige of our vibrant City and to replace the existing proprietary website Content Management System(CMS)with a non-proprietary open source CMS. The sites that need to be redesigned and implemented include: www.miamibeachfl.qov, and www.mbcuiture.com. The RFP was approved for issuance by the City Commission on April 15, 2015. The RFP was released on April 17, 2015. A pre-proposal conference to provide information to the proposers submitting a response was held on April 24, 2015. On June 1,2015,the City received proposals from:Ameex Technologies Corporation,Civic Resource Group International Incorporated, Infinite Computer Systems, Just Program LLC dba/Solodev, and XomaTech Enterprises LLC. On July 8, 2015, the Evaluation Committee appointed by the City Manager convened to consider the responsive proposals received.The Committee was instructed to score and rank the proposals received pursuant to the evaluation criteria established in the RFP. The results of the evaluation committee process were presented to the City Manager for his recommendation to the City Commission. After reviewing the submission and the Evaluation Committee's rankings of proposals received,the City Manager notes that Solodev received the greatest number of first place votes of all Proposers. Additionally, Ameex scored well under the qualifications section and also had a lower cost than Solodev. Therefore, the City Manager recommends that the Mayor and the City Commission, pursuant to RFP No. 2015-163-LR, for Website Design, Development and Implementation, authorize the Administration to enter into negotiations with the two firms tied as top ranked proposers, Ameex Technologies Corporation and Just Program LLC dba/Solodev; and, further authorize the Mayor and City Clerk be authorized to execute an Agreement upon conclusion of successful negotiations by the Administration. RECOMMENDATION ADOPT THE RESOLUTION. Advisory Board Recommendation: Financial Information: Source of Amount. Account . Funds: , 1— 550-0640-000312 (FY 15/16) 2 OBPI Total TBD Financial Impact Summary: City Clerk's Office Legislative Tracking: Alex Denis, Extension 6641 Sign-Offs: Der rtme ,1• rector ;��=((- • t City Manager City M•i�na.er AS .� AD_� i MT I. JLM `► T:WGENDA\2015\Oct:'•. 4\Procurement\RFP 20 ' •'- R Website Design,Development and Implemetati., `UMMARY.doc AGENDA ITEM C 7 L MIAMIBEACH DATE ID—I r-/ S-- MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139,www.miamibeachfl.gov COMMISSI��N MEMORANDUM TO: Mayor Philip Levine and Members If the City C//mmission FROM: Jimmy L. Morales, City Manager I' DATE: October 14, 2015 SUBJECT: A RESOLUTION OF THE MAY c- AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCE`TING THE RECOMMENDATION OF THE CITY MANAGER PERTAINING TO THE RANKING OF THE PROPOSALS RECEIVED, PURSUANT TO REQUEST FOR PROPOSAL NO. 2015-163-LR (THE RFP), FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION; AND FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION. ADMINISTRATION RECOMMENDATION Adopt the Resolution. FUNDING Account Number FY 15/16: 550-0640-000312 Amount: $200,000 . BACKGROUND The Administration issued RFP 2015-163-LR to seek the proposals from qualified firms to update the City's website with a new design that represents the prestige of our vibrant City and to replace the existing proprietary website Content Management System (CMS) with a non-proprietary open source CMS. The sites that need to be redesigned and implemented include: www.miamibeachfl.dov, and www.mbculture.com. RFP PROCESS The RFP was approved for issuance by the City Commission on April 15, 2015. The RFP was released on April 17, 2015. A pre-proposal conference to provide information to the proposers submitting a response was held on April 24, 2015. On June 1, 2015, the City received proposals from: Ameex Technologies Corporation, Civic Resource Group International Incorporated, Infinite Computer Systems, Just Program LLC dba/Solodev, and XomaTech Enterprises LLC. On May 28, 2015, the City Manager appointed an Evaluation Committee (the "Committee") consisting of the following individuals: • Leah Einwalter, Web & Social Media Specialist, City of Sunny Isles Beach • Lisa Merced, E-Government Administrator, Information Technology Department, City of Miami Beach • Amanda Carballo, Public Information Specialist, Communications Department, City of Miami Beach • Jose Suarez, Division Director, Information Technology Department, City of Miami Beach Commission Memorandum—RFP 2015-163-LR for Website Design, Development and Implementation October 14, 2015 Page 2 Alternates: • Francisco Quintana, System Support Manager, Information Technology Department, City of Miami Beach • Sergio Morales Rodriguez, E-Government Administrator, Information Technology Department, City of Miami Beach The Committee convened on July 8, 2015 to consider the proposals received. The Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government Sunshine Law. The Committee was also provided general information on the scope of services, references, and a copy of each proposal. The Committee was instructed to score and rank the proposal pursuant to the evaluation criteria established in the RFP. • The evaluation process resulted in the following: N W C Y C - - Y W Q Q RFP 2015-163-LR Website E m a w C m a) c ce p cc Design, Development and v o ~ Implementation Ameex Technologies 90 1 84 2 95 1 70 2 6 1 .Corporation 77 3 79 3 • 75 3 60 3 12 3 Civic Resources Group 43 5 56 5 53 4 33 5 19 5 Infinite Computing Systems Just Program LLC 79 2 86 1 89 2 79 1 6 1 dba/Solodev 67 4 68 4 52 5 52 4 17 4 • XomaTech Enterprises LLC Based on the rankings above a tie resulted between Ameex Technologies Corporation and Just Program LLC dba/Solodev. A brief summary of the firms and their proposal is provided below for informational purposes. Ameex Technologies Corporation ("Ameex") was established eight years ago and is headquartered in the State of Illinois. They have experience in developing websites for both public and private sector clients using content management systems like Drupal, Joomla, WordPress, Ektron, SharePoint and Magento. Ameex has proposed using Drupal as the open source content management system for this project. Ameex has a D&B rating of three (3) for low risk. Ameex submitted a price of$94,920 for the required scope of work. Commission Memorandum—RFP 2015-163-LR for Website Design, Development and Implementation October 14, 2015 Page 3 Just Program LLC dba/Solodev ("Solodev") an internet software and website development company in Florida has been in business for nine years. It has implemented content management systems for both the public and private sector clients. Solodev has proposed Wordpress as the open source content management system for this project. Solodev has a D&B rating of three (3) for low risk. Solodeve submitted a price of $200,000 for the required scope of work. MANAGER'S DUE DILIGENCE & RECOMMENDATION • After reviewing the submission and the Evaluation Committee's rankings of proposals received, the City Manager notes that Solodev received the greatest number of first place votes of all Proposers. Additionally, Ameex scored well under the qualifications section and also had a lower cost than Solodev. Therefore, the City Manager recommends that the Mayor and the City Commission, pursuant to RFP No. 2015-163-LR, for Website Design, Development and Implementation, authorize the Administration to enter into negotiations with the two firms tied as top ranked proposers, Ameex Technologies Corporation and Just Program LLC dba/Solodev; and, further authorize the Mayor and City Clerk be authorized to execute an Agreement upon conclusion of successful negotiations by the Administration. CONCLUSION The Administration recommends that the Mayor and the City Commission, approve the resolution accepting the recommendation of the City Manager, pursuant to Request for Proposal (RFP) No. 2015-163-LR, for Website Design, Development and Implementation. JLM/MT/AS/AD T:'AGENDA12015\October 14\Procurement\RFP 2015-163-LR Website Design,Development and Implementation-Memo.doc ■ • • ATTACHMENT B • 'REQUEST'.FOR PORPOSAL (RFP) ` ' AND ADDENDUMS • ,,' 1.. _ L lam. k - • • • • _ • • L r 0 MIAMIBEACHitation City of Miami Beach, 1700 Convention Center Drive,Miami Beach,Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4075 ADDENDUM NO. 5 REQUEST FOR PROPOSAL (RFP)NO. 2015-163-LR FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION (the RFP) May 20, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. RESPONSES TO QUESTIONS RECEIVED: Q1. Related to Appendix C, what City existing applications and third-party applications should be taken into account for compatibility? Al. Most of the third party applications are integrated to the City's website through external links. There are other applications like the MBTV, Google search, weather, and Google calendar that require custom coding for integration. The integration with these applications should be smooth to include integration with all existing applications that are on the website now. Q2. For migration purposes,what Content Management System (CMS)is the City currently using? . A2. The City is using Ektron. i Q3. Are the 20,000 pages being hosted in the two mentioned websites? • • A3. Yes, the 20,000 pages are in both CMS systems. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov Contact: Telephone: Email: Lourdes Rodriguez 305-673-7000 ext. 6652 LourdesRodriguez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. 5'11 _. , Al ►enis ,p• urement Director 1IPage e MIAMIBEACH nation City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4075 ADDENDUM NO.4 REQUEST FOR PROPOSAL(RFP) NO. 2015-163-LR FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION(the RFP) May 6,2015 • This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. REVISION: Deadline for the receipt of proposals is hereby changed to June 1, 2015 at 3:00 p.m. II. RESPONSES TO QUESTIONS RECEIVED: Q1. As part of the scope, the City only included http://www.miamibeachfl.gov/ and www.mbculture.com or does it also consider all sub-domains under these main domains like http://secure.miamibeachfl.qov/inspectionroutes/. Al. Sub-domains are not part of the scope of work. . Q2. The scope of work is to migrate the existing 20,000 pages to the new system. Please let us know the content time for these pages and if these are already responsive by nature as our proposed solution will be for a responsive website to comply with the new search engine algorithm. In case the content is not responsive,we will have provision to make them responsive in our proposal. A2. All pages need to be converted to be responsive. Q3. Where can Prospective Proposer find the site map for these sites? A3. The City does not currently have a site map. Any questions regarding this Addendum should 'be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov Contact: Telephone: Email: Lourdes Rodriguez 305-673-7000 ext. 6652 LourdesRodriguez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Sink rely, °rocurement Director 11Page nation City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4075 ADDENDUM NO. 3 REQUEST FOR PROPOSAL(RFP)NO. 2015-163-LR FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION (the RFP) May 4, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. RESPONSES TO QUESTIONS RECEIVED: Q1. You ask for a non-proprietary, open source CMS: My firm has extensive government website experience, and can offer the City the source code and training for our .Net/SQL based CMS. This would provide you with more expertise and security than an open source CMS (which is not going to be built specifically for government,) with the benefits in that you can customize and build, and program on your own. Would the City exclude us from bidding due to our CMS not being non-proprietary, open source? Al. Yes. Q2. The RFP mentions that the current City site hosts approximately 20,000 pages. Do you plan on all of those pages being migrated by the vendor? A2. Yes, the vendor is responsible for the migration of the content. Details on the recommended migration approach must be included In your response to this RFP. Q3. The RFP mentions that City content editors and website administrators will be available to assist with this task. For proposal purposes, can you please provide us with the number of pages you realistically expect the vendor to migrate? (Outside of what your staff can migrate.) A3. At this time the City cannot provide a response to this questions and as it is up to each department to decide which content to migrate. Q4. Would you prefer training to be onsite or remote? A4. The City prefers onsite training. Q5. Would you prefer a train-the-trainer type of approach or more hands on with your users? A5. There is no preferred training approach. Details on the recommended training approach must be included in your response to this RFP Q6. Approximately how many users would need to be trained? A6. There will be approximately 70 users. 1IPage • Addendum No,3 RFP 2015-163-LR Website Design,Development and Implementation Q7. In your cost sheet, you list a quantity of five (5) for training. Is that because you are . expecting five (5) days of onsite training?. A7. In order to evaluate all proposers equally, the City is requesting pricing for five (5) days of training. Final determination on training will be made after award. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at . RafaelGranado @miamibeachfl.gov • Contact: Telephone: Email: Lourdes Rodriguez 305-673-7000 ext. 6652 LourdesRodriguez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. • A....._ . Al:. ... s Pro(urement Director • • • • • . 2IPage . CA MIAMI ! EMIAMIBEACH station City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4075 ADDENDUM NO. 2 REQUEST FOR PROPOSAL(RFP) NO. 2015-163-LR FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION (the RFP) May 4,2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. I. RESPONSES TO QUESTIONS RECEIVED: Q1. Is there a preferred technology platform?(i.e. .NET, PHP, etc.) Al. No. Q2. Is there a CMS preference? (i.e. DNN, Sitecore, etc.) A2. No, the requirement is that the CMS system needs to be open source. Q3. How many documents are referenced throughout the websites? Will you need a document management solution? A3. It is very difficult to tell how many documents the City currently has. The CMS should have a library section to manage documents. Q4. Will the current document database be accessible by the selected vendor? A4. Yes. Q5. Is there a set budget for this project or a not-to-exceed amount? A5. No. Q6. There a preference for local vendors versus out of state vendors? A6. No. Q7. Can the work be performed off-site with some onsite meetings? A7. Yes. Q8. Is there an MBE or WBE preference? A8. No. Q9. How many people are expected to be trained? A9. Approximately 70. Q10. Is the Request for Proposals open to any and all firms that can meet the requirements as listed in the RFP? A10. Yes. Q11. Is there currently an incumbent firm providing the City with this services? If so, will the incumbent be bidding on this project, and can you release the firm's name? All. No. 11Page • Addendum No.2 RFP 2015-163-LR Webslte Design,Development and Implementation Q12. Is there an estimated budget range for this project? Or do you have any information regarding previous budgets for similar projects? -Al2. -No. - - . • Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at • RafaelGranado @miamibeachfl.gov Contact: Telephone: Email: Lourdes Rodriguez 305-673-7000 ext. 6652 LourdesRodriguez @miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Si ,e Ale• D-' s RFe urement Director , • • 2IPage MIAMIBEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel; 305-673-7490 Fax: 786-394-4075 ADDENDUM NO. 1 REQUEST FOR PROPOSAL(RFP) NO. 2015-163-LR FOR WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION (the RFP) April 20, 2015 This Addendum to the above-referenced RFP is issued in response to questions from prospective proposers, or other clarifications and revisions issued by the City. The RFP is amended in the following particulars only. 1. REVISION: The Pre-Proposal Meeting scheduled for April 24, 2015 at 10 a.m. has been changed to the location below: PRE-PROPOSAL MEETING OR SITE VISIT(S). Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-PROPOSAL conference will be held as scheduled in Solicitation Timeline above at the following address: City of Miami Beach • City Hall -4th Floor City Manager's Large Small Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1-888-270-9936(Toll-free North America) (2) Enter the MEETING NUMBER: 5804578 Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. Any questions regarding this Addendum should be submitted in writing to the Procurement Management Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado @miamibeachfl.gov Contact: Telephone: Email: Lourdes Rodriguez 305-673-7000 ext. 6652 LourdesRodriguez @ miamibeachfl.gov Pro•t'sers are reminded to acknowledge receipt of this addendum as part of your RFP submission. tale Alex ue Proe4 ement Director f REQUEST FOR PROPOSALS ( RFP) WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION RFP #2015-163-LR RFP ISSUANCE DATE: APRIL 17, 2015 PROPOSALS DUE: MAY 12, 2015 @ 3:00 PM ISSUED BY: LOURDES RODRIGUEZ, CPPB m MIAMIBEACH LOURDES RODRIGUEZ, SENIOR PROCUREMENT SPECIALIST PROCUREMENT DEPARTMENT 1700 Convention Center Drive, Miami Beach, FL 33139 305.673.7000 x 6652 I Fax: 786.394.4075 I www.miamibeachfl.gov m► MIAMI BEACH TABLE OF CONTENTS SOLICITATION SECTIONS: PAGE 0100 NOT UTILIZED N/A 0200 INSTRUCTIONS TO PROPOSERS & GENERAL CONDITIONS 3 0300 PROPOSAL SUBMITTAL INSTRUCTIONS & FORMAT 11 0400 PROPOSAL EVALUATION 14 APPENDICES: APPENDIX A PROPOSAL CERTIFICATON, QUESTIONNAIRE AND AFFIDAVITS APPENDIX B "NO PROPOSAL" FORM APPENDIX C MINIMUM REQUIREMENTS & SPECIFICATIONS APPENDIX D SPECIAL CONDITIONS APPENDIX E COST PROPOSAL FORM APPENDIX F INSURANCE REQUIREMENTS RFP 2015-163-LR 2 MIAMI BEACH SECTION 0200 INSTRUCTIONS TO RESPONDENTS&GENERAL CONDITIONS 1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the "proposal") to the City for the City's consideration as an option in achieving the required scope of services and requirements as noted herein. All documents released in connection with this solicitation, including all appendixes and addenda, whether included herein or released under separate cover, comprise the solicitation, and are complementary to one another and together establish the complete terms, conditions and obligations of the Proposers and, subsequently, the successful Proposer(s) (the"contractor[s]")if this RFP results in an award. The City utilizes PublicPurchase (www.publicpurchase.com) for automatic notification of competitive solicitation opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective Proposer who has received this RFP by any means other than through PublicPurchase must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposal submitted. 2. PURPOSE. The City of Miami Beach is seeking proposals from qualified vendors interested in providing website design and content management system services. The City's goal is to replace the existing proprietary Content Management System (CMS) with a non-proprietary, open source CMS, update our website to enhance the user experience, simplify content management, and provide better information and customer service to the community, while meeting high standards for design quality, visual appeal and new design that represents the prestige of our vibrant City. The sites that need to be redesigned and implemented include: www.miamibeachfl.gov and www.mbculture.com. 3.SOLICITATION TIMETABLE.The tentative schedule for this solicitation is as follows: RFP Issued April 17,2015 Pre-Proposal Meeting April 24, 2015 at 10 a.m. Deadline for Receipt of Questions May 1, 2015 by 5 p.m. Responses Due May 12,2015 at 3 p.m. Evaluation Committee Review TBD Proposer Presentations TBD Tentative Commission Approval Authorizing TBD Negotiations Contract Negotiations Following Commission Approval 4. PROCUREMENT CONTACT.Any questions or clarifications concerning this solicitation shall be submitted to the Procurement Contact noted below: Procurement Contact: Telephone: Email: Lourdes Rodri•uez 305-673-7000 x 6652 LourdesRodri•uez• miamibeachfl.•ov Additionally, the City Clerk is to be copied on all communications via e-mail at: RafaelGranado(@,miamibeachfl.00v; or via facsimile: 786-394-4188. The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be RFP 2015-163-LR 3 CA MIAMI BEACH received no later than ten (10)calendar days prior to the date proposals are due as scheduled in Section 0200-3. All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum. . 5. PRE-PROPOSAL MEETING OR SITE VISIT(S).Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-PROPOSAL conference will be held as scheduled in Solicitation Timeline above at the following address: City of Miami Beach City Hall-4th Floor City Manager's Large Conference Room' 1700 Convention Center Drive V Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not - mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1-888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 5804578 . - • Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. • 6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective Proposers are not binding on the City and will be without legal effect, including any information received at pre- submittal meeting or site visit(s). Only questions answered by written addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through PublicPurchase. 7. CONE OF SILENCE. Pursuant to Section 2-486 of the City Code, all procurement solicitations once advertised and until an award recommendation has been forwarded to the City Commission by the City Manager are under the "Cone of Silence." The Cone of Silence ordinance is available at http://library.municode.com/index.aspx?clientlD=13097&statelD=9&statename=Florida. Any communication or inquiry in reference to this solicitation with any City employee or City official is strictly prohibited with the of exception communications with the Procurement Director, or his/her administrative staff responsible for administering the procurement process for this solicitation providing said communication is limited to matters of process or procedure regarding the solicitation. Communications regarding this solicitation are to be submitted in writing to the Procurement Contact named herein,with a copy to the City Clerk at rafaelgranado @miamibeachfl.gov. • 8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following ordinances/resolutions, : which V may be found on the City Of Miami Beach website: http://web.miamibeachfl.gov/procurement/scroll.aspx?id=23510 • CONE OF SILENCE CITY CODE SECTION 2-486 • PROTEST PROCEDURES CITY CODE SECTION 2-371 • DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3 • LOBBYIST REGISTRATION AND DISCLOSURE OF FEES CITY CODE SECTIONS 2-481 THROUGH 2-406 • CAMPAIGN CONTRIBUTIONS BY VENDORS CITY CODE SECTION 2-487 V • CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT ISSUES CITY CODE SECTION 2-488 • RFP 2015-163-LR 4 • • • • Im MIAMI BEACH • REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE EQUAL. BENEFITS FOR DOMESTIC PARTNERS CITY CODE SECTION 2-373 - • LIVING WAGE REQUIREMENT CITY CODE SECTIONS 2-407 THROUGH 2-410 • PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY VETERANS AND TO STATE-CERTIFIED SERVICE- DISABLED VETERAN BUSINESS ENTERPRISES CITY CODE SECTION 2-374 • FALSE CLAIMS ORDINANCE CITY CODE SECTION 70-300 • ACCEPTANCE OF GIFTS,FAVORS&SERVICES CITY CODE SECTION 2-449 9. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS.The City reserves the right to postpone the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days written notice of any such postponement to all prospective Proposers through PublicPurchase. 10. PROTESTS. Protests concerning the specifications, requirements, and/or terms; or protests after the proposal due date in accordance with City.Code Section 2-371, which establishes procedures for protested proposals and proposed awards. Protests not submitted in a timely manner pursuant to the requirements of City Code Section 2- ' 371 shall be barred. 11. MIAMI BEACH-BASED VENDORS PREFERENCE. Pursuant to City of Miami Beach Ordinance No.2011-3747, a five (5) point preference will be given to a responsive and responsible Miami Beach-based Proposer. 12. VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City of Miami Beach Ordinance No. 2011- 3748, the City shall give a five (5) point preference to.a responsive and responsible Proposer which is a small business concern owned and controlled by a veteran(s)or which is a service-disabled veteran business enterprise. 13. DETERMINATION OF AWARD. The final ranking results of Step 1 & 2 outlined in Section 0400, Evaluation of Proposals, will be considered by the City Manager who may recommend to the City Commission the Proposer(s) s/he deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami Beach City Code Section 2-369, including the following considerations: (1)The ability, capacity and skill of the Proposer to perform the contract. (2)Whether the Proposer can perform the contract within the time specified,without delay or interference. (3)The character, integrity, reputation,judgment, experience and efficiency of the Proposer. (4)The quality of performance of previous contracts. (5)The previous'and existing compliance by the Proposer with laws and ordinances relating to the contract. , . • The City Commission shall consider the City Manager's recommendation and may approve such recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also reject all Proposals. Upon approval of selection by the City Commission, negotiations between the City and the selected Proposer(s) will take place to arrive at a mutually acceptable Agreement. 14. ACCEPTANCE OR REJECTION OF PROPOSALS. The City reserves the right to reject any or all proposals prior to award. Reasonable efforts will be made to either award the Contract or reject all proposals within one- hundred twenty (120) calendar days after proposals opening date. A Proposer may not withdraw its proposals unilaterally before the expiration of one hundred and twenty(120)calendar days from the date of proposals opening. • RFP 2015-163-LR. 5 MIAMI BEACH 15. PROPOSER'S RESPONSIBILITY. Before submitting a Proposal, each Proposer shall be solely responsible for making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions and requirements affecting the full performance of the contract. Ignorance of such conditions and requirements, and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any obligation to comply with every detail and with all provisions and requirements of the contract, and will not be accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the Proposer. 16. COSTS INCURRED BY PROPOSERS.All expenses involved with the preparation and submission of Proposals, or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and expense)of the Proposer, and shall not be reimbursed by the City. 17. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby acknowledge and agree, that the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or agents of the City. 18.TAXES.The City of Miami Beach is exempt from all Federal Excise and State taxes. 19. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules, proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will be at the Proposer's risk and may result in the Proposal being non-responsive. 20. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and found to co mply with contract, specifications, free of damage or defect, and are properly invoiced. Invoices must be consistent with Purchase Order format. 21. PATENTS& ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach, Florida, and its officers, employees, contractors, and/or agents, from liability of any nature or kind, including cost and expenses for, or on account of, any copyrighted, patented, or unpatented invention, process,or article manufactured or used in the performance of the contract, including its use by the City of Miami Beach, Florida. If the Proposer uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed, without exception, that the proposal prices shall include all royalties or cost arising from the use of such design, device, or materials in any way involved in the work. 22. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from responsibility. Proposer agrees that the services provided shall be provided by employees that are educated,trained, experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a material breach of this contract. Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all RFP 2015-163-LR 6 al MIAMI BEACH applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the Proposer, or its officers,employees, contractors, and/or agents, for failure to comply with applicable laws. 23. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and Conditions shall have precedence. 24. ANTI-DISCRIMINATION. The Proposer certifies that he/she is in compliance with the non-discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal employment opportunity for all persons without regard to race, color, religion, sex or national origin. 25. DEMONSTRATION OF COMPETENCY. A. Pre-award inspection of the Proposers facility may be made prior to the award of contract. B. Proposals will only be considered from firms which are regularly engaged in the business of providing the goods and/or services as described in this solicitation. C. Proposers must be able to demonstrate a good record of performance for a reasonable period of time, and have sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if awarded a contract under the terms and conditions of this solicitation. D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well established company in line with the best business practices in the industry, and as determined by the City • of Miami Beach. E. The City may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance(experience), in making an award that is in the best interest of the City. F. The City may require Proposer s to show proof that they have been designated as authorized representatives of a manufacturer or supplier, which is the actual source of supply. In these instances, the City may also require material information from the source of supply regarding the quality, packaging, and characteristics of the products to be supply to the City. 26. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or otherwise dispose of the contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to any person, company or corporation,without the prior written consent of the City. 27. LAWS, PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and inspection fees required to complete the work and shall comply with all applicable laws. 28. OPTIONAL CONTRACT USAGE. When the successful Proposer (s) is in agreement, other units of government or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of government or non-profit agency. 29. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to purchase the goods and services specifically listed in this solicitation from the contractor. However, the City reserves the right to purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis through the City's spot market purchase provisions. 30. DISPUTES. In the event of a conflict between the documents, the order of priority of the documents shall be as follows: A. Any contract or agreement resulting from the award of this solicitation; then B. Addendum issued for this solicitation,with the latest Addendum taking precedence; then C. The solicitation; then RFP 2015-163-LR 7 ,ns ' F . m MIAM1 BEACH; D: The Proposer's"proposal in response to:the solicitation. 1 ' 1t J _r%, t•,, , = • ° rli • •— S A _ - — I _ • y a, RFR 2015.163;LR• • a. m MIAMI BEACH 31. INDEMNIFICATION. The contractor shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs,judgments, and attorney's fees which may be incurred thereon. The contractor expressly understands and agrees that any insurance protection required by this Agreement or otherwise provided by the contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or termination of this Agreement. 32. CONTRACT EXTENSION. The City reserves the right to require the Contractor to extend contract past the stated termination date for a period of up to 120 days in the event that a subsequent contract has not yet been awarded. Additional extensions past the 120 days may occur as needed by the City and as mutually agreed upon by the City and the contractor. 33. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Bid including, without limitation, any and all information and documentation submitted therewith, are exempt from public records requirements under Section 119.07(1), Florida Statutes, and s. 24(a), Art. 1 of the State Constitution until such time as the City provides notice of an intended decision or until thirty (30) days after opening of the proposals, whichever is earlier. Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to, agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the services; (b) provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all requirements for retaining public records and transfer, at no cost, to the public agency all public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. 34. MODIFICATION/WITHDRAWALS OF PROPOSALS. A Proposer may submit a modified Proposal to replace all or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award unless withdrawn in writing prior to the Proposal due date, or after expiration of 120 calendar days from the opening of Proposals without a contract award. Letters of withdrawal received after the Proposal due date and before said expiration date,and letters of withdrawal received after contract award will not be considered. 35. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the terms in this RFP, and outline what, if any, alternative is being offered. All exceptions and alternatives shall be included and clearly delineated, in writing, in the Proposal. The City,at its sole and absolute discretion, may accept or reject any or all exceptions and alternatives. In cases in which exceptions and alternatives are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the RFP to which Proposer took exception to(as said term and/or condition was originally set forth on the REP). RFP 2015-163-LR 9 m MIAMI BEACH -36.ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities, favors, or anything of monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift, favor or service that might reasonably tend improperly to influence him in the discharge of his official duties. Balance of Page Intentionally Left Blank • • • • • RFP 2015=163-LR 10 • • P— s MIAMI BEACH SECTION'0300_ PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT -1. SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be submitted in an opaque, sealed envelope orcontainer on or before the due date established for the receipt of proposals.Additionally, ten (10) bound copies and one (1) electronic format (CD or USB format) are to be submitted. The following information should be clearly marked on the face of the envelope or container in which the proposal is submitted: solicitation number, solicitation title, Proposer name, Proposer return address. Proposals received electronically, either through email or facsimile,are not acceptable and will be rejected. 2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids. Any Bid received after the deadline established for receipt of proposals will be considered late and not be accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays, natural or otherwise. 3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review process and assist the Evaluation Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in accordance with the sections and manner specified below. Hard copy submittal should be tabbed as enumerated below and contain a table of contents with page references. Electronic copies should also be tabbed and contain a table of contents with page references. Proposals that do not include the required information will be deemed non- responsive and will not be considered. TAB 1 Cover Letter&Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents.The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully completed and executed. 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum qualifications requirements established in Appendix C, Minimum Requirements and Specifications. TAB 2 Experience&Qualifications 2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: project,description, agency name, agency contact, contact telephone & email, and year(s)and term of engagement. 2.2 Qualifications of Proposer Team. Provide an organizational chart of all personnel and consultants to be used for this project if awarded, the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education, experience, and any other pertinent information,shall be included for each Proposal team member to be assigned to this contract. 2.3 Financial Capacity. Each Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report (SQR)directly to the Procurement Contact named herein. No proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https://supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?storeld=11696 Proposers are responsible for the accuracy of the information contained in its SQR. It is highly recommended that each Proposer review the information contained in its SQR for accuracy prior to submittal to the City and • as early as possible in the solicitation process. For assistance with any portion of the SQR submittal process, contact Dun&Bradstreet at 800-424-2495. RFP 2015-163-LR 11 m MIAMI BEACH TAB 3 Scope of Services Proposed Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications, including website design, server installation, Content Management System (CMS) installation and implementation, content migration, training and support services. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the Evaluation Committee to complete a fully review and score the proposed scope of services. TAB 4 Approach and Methodology Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to: proposed timeline, outline project phases and City's role, design process, content editor,website administrator training, post website go live communications, ability to integrate existing municipal branding into new sites, and ongoing technical assistance and training opportunities. TAB 5 Cost Proposal Submit a completed Cost Proposal Form (Appendix E). Note: After proposal submittal, the City reserves the right to require additional information from Proposers (or Proposer team members or sub-consultants) to determine: qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each of their last two complete fiscal years). RFP 2015-1631R 12 P__ MIAMI BEACH SECTION 0400 PROPOSAL EVALUATION 1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the requirements set forth in the solicitation. If further information is desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral presentations to the Evaluation Committee. The evaluation of proposals will proceed in a two-step process as noted below. It is important to note that the Evaluation Committee will score the qualitative portions of the proposals only. The Evaluation Committee does not make an award recommendation to the City Manager. The results of Step 1 & Step 2 Evaluations will be forwarded to the City Manager who will utilize the results to make a recommendation to the City Commission. 2. Step 1 Evaluation. The first step will consist of the qualitative criteria listed below to be considered by the Evaluation Committee. The second step will consist of quantitative criteria established below to be added to the Evaluation Committee results by the Department of Procurement Management. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria established below for Step 1, Qualitative Criteria. In doing so,the Evaluation Committee may: • review and score all proposals received,with or without conducting interview sessions; or • review all proposals received and short-list one or more Proposers to be further considered during subsequent interview session(s)(using the same criteria). Step_1 -Qualitative"Criteria. Maximum Points, Proposer Experience and Qualifications,including Financial Capability 30 Scope of Services Proposed 30 Approach and Methodology 20 TOTAL AVAILABLE STEP 1 POINTS 80 3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may receive additional quantitative criteria points to be added by the Department of Procurement Management to those points earned in Step 1, as follows. Step 2-Quantitative Criteria- Cost Proposal 20 Veterans Preference 5 TOTAL AVAILABLE STEP 2 POINTS - 25 4. Cost Proposal Evaluation.The cost proposal points shall be developed in accordance with the following formula: Sample Objective Formula for Cost Vendor Vendor Example Maximum Formula for Calculating Points Total Cost Allowable Points (lowest cost I cost of proposal Points Proposal (Points noted are for being evaluated X maximum Awarded illustrative purposes only. allowable points=awarded Actual points are noted above.) points) Round to Vendor A $100.00 20 $1001$100 X 20=20 20 Vendor B $150.00 20 $1 0 0/$1 5 0 X 2 0=1 3 13 Vendor C $200.00 20 $100 I$200 X 20=10 10 RFP 2015-163-LR 13 m MIAMI BEACH 5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring, Step 2 Points will be added to each evaluation committee member's scores by the Department of Procurement Management. Step 1 and 2 scores will be converted to rankings in accordance with the example below: • Proposer A Proposer B Proposer C . Step 1 Points 82 76 80 ' Step 2 Points 22 15 12 Committee Total 104 91 92 • Member 1 Rank 1 3 2 - Step 1 Points 79 85 72 Step 2 Points 22 15 12 Committee Total 101 100 84 Member 2 Rank 1 2 3 Step 1 Points 80 74 66 Step 2 Points 22 15 12 Committee Total 102 89 78 Member 2 Rank 1 2 3 Low Aggregate Score 3 7 8 Final Ranking* 1 - 2 3 * Final Ranking is presented to the City Manager for further due diligence and recommendation to the City Commission. Final Ranking does not constitute . an award recommendation until such time as the City Manager has made his recommendation to the City Commission,which may be different than final - ranking results. • • • • • • • • • RFP 2015-163-LR • 14 APPENDIX A 0 BEACH MIAMI Proposal Certification , Questionnaire & Requirements Affidavit RFP 2015- 1 63-L R Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-163-LR 15 ® MIAMI BEACH Solicitation No: Solicitation Title: 2015-163-LR Website Design,Development and Im lementation Procurement Contact: Tel: Email: Lourdes Rodriguez 305-673-7000 x 6652 LourdesRodriguez @miamibeachfl.gov PROPOSAL CERTIFICATION, QUESTIONNAIRE & REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. 1. General Proposer Information. FIRM NAME: No of Years in Business: No of Years in Business Locally: No.of Employees: OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS: FIRM PRIMARY ADDRESS(HEADQUARTERS): CITY: STATE: ZIP CODE: TELEPHONE NO.: TOLL FREE NO.: FAX NO.: FIRM LOCAL ADDRESS: CITY: STATE: ZIP CODE: PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT: ACCOUNT REP TELEPHONE NO.: ACCOUNT REP TOLL FREE NO.: ACCOUNT REP EMAIL: FEDERAL TAX IDENTIFICATION NO.: The City reserves the right to seek additional information from Proposer or other source(s),including but not limited to:any firm or principal information,applicable licensure,resumes of relevant individuals,client information,financial information,or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RFP 2015-163-LR 16 m MIAMI BEACH 1. Veteran Owned Business.Is Pro oser claiming a veteran owned business status? YES_ NO SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal govemment,as required pursuant to ordinance 2011-3748. 2. Conflict Of Interest.All Proposers must disclose,in their Proposal,the name(s)of any officer,director,agent,or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT: Proposers must disclose the name(s)of any officer,director, agent,or immediate family member (spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns,either directly or indirectly,an interest of ten(10%)percent or more in the Proposer entity or any of its affiliates 3. References&Past Performance.Proposer shall submit at least three(3)references for whom the Proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact Individual Name&Title,3)Address,4)Telephone,5)Contact's Email and 6)Narrative on Scope of Services Provided. 4. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract cancelled due to non-performance by plc sector agency? I YES I NO SUBMITTAL REQUIREMENT: If answer to above is"YES," Proposer shall submit a statement detailing the reasons that led to action(s). 5. Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with,and shall be subject to any and all sanctions, as prescribed therein,including disqualification of their Proposals,in the event of such non-compliance. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (including your sub-consultants)with a controlling financial interest as defined in solicitation. For each individual or entity with a controlling financial interest indicate whether or not each individual or entity has contributed to the campaign either directly or indirectly,of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. 6. Code of Business Ethics.Pursuant to City Resolution No.2000-23879,each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code")and submit that Code to the Department of Procurement Management with its proposal/response or within five(5)days upon receipt of request.The Code shall,at a minimum, require the Proposer,to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics,Proposer may submit a statement indicating that it will adopt,as required in the ordinance,the City of Miami Beach Code of Ethics,available at www.miamibeachfl.gov/procurement/. RFP 201 5-163-LR 17 P_-. MIAMI BEACH 7. _ ... • • ., 8. Equal Benefits for Employees with Spouses and Employees with Domestic Partners. When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks,the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach, who are awarded a contract pursuant to competitive proposals, to provide"Equal Benefits"to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? YES NO B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners*or to domestic partners of employees? YES NO C. Please check all benefits that apply to your answers above and list in the "other" section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave; other benefits are provided directly to the spouse or domestic partner, such as medical insurance. BENEFIT Firm Provides for Firm Provides for Firm does not Employees with Employees with Provide Benefit Spouses Domestic Partners Health Sick Leave Family Medical Leave Bereavement Leave If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage)you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City Manager, or his designee. Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl.gov/procurement/. RFP 2015-163-LR 18 m MIAMI BEACH 10. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted or as amended from time to time,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal, proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work;may not submit proposals, proposals,or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier,subcontractor,or consultant under a contract with any public entity;and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees with the requirements of Section 287.133,Florida Statutes,and certifies it has not been placed on convicted vendor list. 11. Acknowledgement of Addendum. After issuance of solicitation,the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure to obtain and acknowledge receipt of all addendum may result in proposal disqualification. Initial to Confirm Initial to Confirm Initial to Confirm Receipt Receipt Receipt Addendum 1 Addendum 6 Addendum 11 Addendum 2 Addendum 7 Addendum 12 Addendum 3 Addendum 8 Addendum 13 • Addendum 4 Addendum 9 Addendum 14 Addendum 5 Addendum 10 Addendum 15 If additional confirmation of addendum is required,submit under separate cover. 'RFP 2015-163-LR 19 • • m MIAMI BEACH • — _ - -- - DISCLOSURE AND DISCLAIMER SECTION The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the"City")for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation,or in making any award,or in failing or refusing to make any award pursuant to such Proposals, or in cancelling awards,or in withdrawing or cancelling this solicitation,either before or after • issuance of an award,shall be without any liability or obligation on the part of the City. • . In its sole discretion, the City may withdraw the solicitation either before or after receiving proposals, may acceptor reject proposals, and may accept proposals which deviate from the solicitation,as it deems appropriate and in its best interest. In its sole discretion,the City may determine the qualifications and acceptability of any party or parties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal, the applicant agrees to deliver such further details, information and assurances, including financial and disclosure data, relating to the Proposal and the applicant including, without limitation, the applicant's affiliates, officers, directors,shareholders,partners and employees,as requested by the City in its discretion. - - The information contained herein is provided solely for the convenience of prospective Proposers. It is the responsibility of the recipient to assure itself that information contained herein is accurate and complete.The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents,or on any permitted communications with City officials,shall be at the recipient's own risk. Proposers should rely exclusively on their own investigations, interpretations,and analyses.The solicitation is being provided by the City without any warranty • or representation, express or implied,as to its content,its accuracy,or its completeness. No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval. The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer,is totally relying on this Disclosure and Disclaimer,and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the'party submitting such Proposal. This solicitation is made subject to correction of errors,omissions,or withdrawal from the market without notice. Information is for guidance only,and does not constitute all or any part of an agreement. • The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no reason,without any resultant liability to the City. The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses.At that time, all documents received by the City shall become public records. • Proposers are expected to make all disclosures and declarations as requested in this solicitation. By submission of a Proposal,the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation. • Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge, information,and belief. . - • • Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this solicitation, or any response thereto, or any action or inaction by the City with respect thereto, such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages.The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. • • In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The solicitation and any disputes arising from the solicitation shall be governed by and construed in accordance with the laws of the State of Florida. • • RFP 2015-163-LR • 20 • • • • MIAMI BEACH PROPOSER CERTIFICATION I hereby certify that: I, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation,all attachments,exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation,and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualification of proposal submitted; Proposer has not divulged, discussed,or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Proposal Certification,Questionnaire and Requirements Affidavit are true and accurate. Name of Proposer's Authorized Representative: Title of Proposer's Authorized Representative: Signature of Proposer's Authorized Representative: Date: State of ) On this day of ,20_,personally appeared before me who County of ) stated that (s)he is the of , a corporation, and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed. Before me: Notary Public for the State of Florida My Commission Expires: RFP 2015-163-LR 21 APPENDIX B MIAMIBEACH " No Bid " Form RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 Note: It is important for those vendors who have received notification of this solicitation but have decided not to respond, to complete and submit the attached "Statement of No Bid." The "Statement of No Bid" provides the City with information on how to improve the solicitation process. Failure to submit a "Statement of No Bid" may result in not being notified of future solicitations by the City. RFP 2015-163-LR 22 m MIAMI BEACH Statement of No Bid WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S) CHECKED AND/OR INDICATED BELOW: Workload does not allow us to proposal _Insufficient time to respond Specifications unclear or too restrictive _ Unable to meet specifications _Unable to meet service requirements Unable to meet insurance requirements _Do not offer this product/service _OTHER. (Please specify) • We do_do not_want to be retained on your mailing list for future proposals of this type product and/or service. Signature: Title: Legal Company Name: Note: Failure to respond, either by submitting a proposal or this completed form, may result in your company being removed from our vendors list. PLEASE RETURN TO: City of Miami Beach Procurement Department ATTN: Lourdes Rodriguez RFP No. 2015-163-LR 1700 Convention Center Drive Miami Beach, FL 33139 RFP 2015-163-LR 23 APPENDIX C CI MIAMI BEACH Minimum Requirements & Specifications RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-163-LR 24 MIAMI BEACH Cl. Minimum Requirements. The Minimum Eligibility Requirements for this solicitation are listed below. Proposer shall submit detailed verifiable information affirmatively documenting compliance with each minimum requirement. Proposers that fail to comply with minimum requirements will be deemed non-responsive and will not be considered. 1. Proposer must have produced a minimum of five (5) websites using proposed Content Management System (CMS). SUBMITTAL REQUIREMENT: For each web site listed, provide: CMS used; client; client representative; client representative email address and telephone number; contract dates, and a brief scope of work. 2. Proposer must have a minimum of three (3) municipal or public sector clients in the last five (5) years where it has completed work similar in scope to this project using the proposed Content Management System (CMS). SUBMITTAL REQUIREMENT: For each client listed, provide: agency name; agency representative; client representative email address and telephone number; contract dates,and a brief scope of work. C2. Statement of Work Required. The City of Miami Beach is requesting proposals from qualified proposers to update the City's website assets with a new design that represents the prestige of our vibrant City and to replace the existing proprietary Content Management System (CMS) with a non-proprietary, open source CMS. The sites that need to be redesigned and implemented include: www.miamibeachfl.gov and www.mbculture.com. C3. Specifications Website Design 1. The selected firm will be responsible for providing three(3) website design concepts that are in accordance with the City's design standards and branding requirements. The look and feel implemented need to be consistent throughout the City's website. For this task, the vendor is required to propose a detailed approach and methodology for the website design. 2. The selected firm will be responsible for proposing navigation design wireframes that includes an updated architecture of the content of the website in order to simplify its management. This architecture must be designed by keeping in mind that the content presented will be directed towards the City's citizens, businesses, and visitors. For this task, the vendor is required to propose a detailed approach and methodology for the architecture design. RFP 2015-163-LR 25 ® MIAMI BEACH 3. An integration strategy with existing City applications, third-party applications, and transitions to external sites and other services need to be proposed in order to maintain a consistent flow of information with the look and feel of the site. The selected firm will be responsible for providing the templates, style sheets, and other files necessary for the implementation of the recommendations made. For this task, the vendor is required to propose a detailed approach and methodology for the integration strategy. Server Installation The websites will be hosted on premises in the City's VMware infrastructure. The selected vendor will be responsible for the installation and configuration of the servers. The City will require the following: 1. The operating system and database to be installed will be dictated by the proposed Content Management System (CMS) best practices recommendations. 2. The database of the Content Management System will be installed on a separate server. 3. The selected vendor must provide details on the configuration needed for each of the servers required to install the new Website/Content Management System. 4. The vendor must specify the additional requirements such as licenses, certificates,etc. 5. Vendor is required to implement a development environment that is identical to the production environment. Content Management System (CMS), Installation and Implementation The selected vendor must deliver to the City a new,fully operational Website/Content Management System. Proposers are encouraged to carefully review the City's existing websites which will define the baseline requirements. The proposed Content Management System needs to support large amounts of content. The current site hosts approximately 20,000 pages and has over 400,000 page views per month. 1. Content Management System (CMS) Solution a. Provide a comprehensive "full function", easy to use web based solution that includes, but is not limited to, template creation, security and approval levels, WYSIWYG content editor, versioning, content scheduling, etc. Use of the Content Management System should not require content editors to know HTML, CSS, XML, XSL, PHP, etc. b. Provide the ability to update content automatically upon approval of edited pages. c. Provide ability for City staff to both edit and approve content (through an agreed upon workflow and based on user rights)for their assigned areas of responsibility. d. Ensure that deleted pages will not be accessible via search. e. Provide the ability during editing to resize pictures proportionately once downloaded on a page. f. Provide spell-check and grammar correction functionality. RFP 2015-163-LR 26 MIAMI BEACH g. Due to ADA requirements, implement features that would not allow creating or saving changes to a page if it does not contain all ALT tags and/or other required Metadata. h. Provide the ability to post multiple file types on web pages for viewing and/or downloading (e.g. .jpg, .gif, pdf,etc.). i. Provide ability to upload content to enable the public to view video, listen to audio, and/or view photo galleries. j. Provide staff the flexibility to determine size and position of page features such as photographs. k. Provide solution that supports replicating navigation and menu changes to all related pages automatically with no additional data entry or steps. I. Provide the ability for staff to add, change, and/or delete links between pages and/or to other websites as needed. m. Provide ability to access the Content Management System from the Internet. n. Support the optimization of pictures and graphic files for quickest page loading. o. Provide the capability to create and manage document libraries/galleries to support organizing and publishing documents according to subject matter. p. Support the versioning and indexing of content to meet legal and policy-based records retention schedules. q. Ability to support multi-lingual content integration with Google Translate. r. Ability to allow third party applets, such as widgets, to extend the functionality of the website. 2. Website Requirements a. Conform to current American with Disabilities Act (ADA), Section 508 accessibility standards. b. Provide uniformity of design that is visually appealing, intuitive, and easy to use. c. Provide features and functionality that exist on current website (Proposers are strongly encouraged to carefully review the City's existing web presence). d. Provide the ability for departments to have the flexibility to differentiate their pages from the City's primary home page without compromising the consistent look and feel of the overall site. e. Provide a citizen-centric navigation scheme that improves the ability for users to quickly find and navigate desired services or information. f. Provide the capability for selected pages (i.e. City's home page and selected department-level home pages) to display a °slideshow" or "slider" where fresh pictures and information are displayed and change automatically in a repetitive fashion. RFP 2015-163-LR 27 m MIAMI BEACH g. Provide users an easy to use site search capability(i.e. Google or similar look and feel and functionality preferred) that prioritizes and places the most relevant and recent content at the top of the search results screen. . h. Provide a site map feature that automatically updates to reflect any site adds/changes/deletions. i. Provide consistent dropdown menus on all pages, with the ability for City trained staff to change the menus as needed. j. Provide users with a printer-friendly page capability on every site page. k. Support all major operating systems (i.e. Windows, Apple, iOS, Android, etc.) as well as current and future versions of commonly used browsers (e.g. Internet Explorer, Safari, Firefox, and Chrome). I. Provide responsive design in order to provide seamless access to the website from all major mobile devices (i.e. iPhones, iPads, Android phones, tablets, etc.) so that pages render efficiently and are easy to view and navigate regardless of screen size. m. Provide integration to social media and networking (i.e. Twitter, Facebook, Flickr, YouTube, Instagram, etc.) sites. n. Provide the ability to display rotating or scrolling banners with associated hyperlinks. o. Provide site usage and other statistics to allow the City to analyze and optimize the site based on user behaviors. The City currently uses Google Analytics. p. Provide"breadcrumb"or similar navigation aide. q. Provide common or quick links on the home page. r. Support ability to display streaming video from the City's streaming video provider Telvue. s. Provide seasonal background/color/style themes that can be quickly and easily be changed by City's website administrators. t. Provide a solution that eliminates or minimizes the potential for duplicate documents,forms, and other material as various pages are updated. u. Provide innovative ideas and recommendations for maximizing the City's web presence. v. Provide any additional recommendations that may not be covered in the prior requirements. Content Migration The selected vendor will be responsible for the migration of all content of www.miamibeachfl.gov and www.mbculture.com to the new sites. City content editors and website administrators will be available to assist the selected vendor in this task. For this task, the vendor is required to propose a detailed approach and methodology for the content migration from the existing sites to the new sites. RFP 2015-1631R 28 M_ MIAMI BEACH Training The selected vendor will be responsible to train the City's content editors and website administrators on how to use and manage the Content Management System. Additional training, for server administration, may be required. For this task, the vendor is required to propose a detailed training approach and methodology. Support Services The City is requiring that the selected vendor provide support services for the original three (3)year term of Agreement. The service must include server OS patches and upgrades, CMS patches and upgrades, additional website design support and refresher training for content editors and website administrators.Additionally, Proposer shall stipulate the cost of support for the renewal terms. RPP 2015-163-LR 29 APPENDIX D MIAMI BEACH Special Conditions RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 RFP 2015-163-LR 30 CA MIAMI BEACH 1. TERM OF CONTRACT. The contract;shall commence upon the date of notice of award and shall be effective for three(3)years. 2. OPTIONS TO RENEW. The City,through its City Manager,will have the option to extend for two (2)additional one-year periods subject to the availability of funds for succeeding fiscal years. 3. ADDITIONAL SERVICES. The City may require additional services, similar in scope to the requirements of this RFP,from time to time. Services not specifically identified in this RFP may be added by mutual agreement of the Parties and approval of the City Manager. 4. AMERICAN WITH DISABILITIES ACTT(ADA). Proposer will conform to current American with Disabilities Act(ADA),Section 508 accessibility standards. III RFP 2015-163-LR 31 APPENDIX E CA= MIAMBEACH Cost Proposal Form RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 m MIAMI BEACH APPENDIX E COST PROPOSAL FORM Failure to submit Appendix E, Cost,Proposal Form, in its,entirety and fully executed:.by the deadline established forthe receipt of proposals'will result in proposal being deemed non.responsive and being rejected.. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices,delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. The Bid Price Form (Appendix E) shall be completed mechanically or, if manually, in ink. Cost Proposal Form (Appendix E)completed in pencil shall be deemed non-responsive.All corrections on the Proposal Tender Form(Appendix E)shall be initialed. Group A Total' Item Website Design Services Quantity U FM Unit Cost (Quantity_X_Unit_Cost) Al Gra•hic Desi•n 1 Lot $ $ A2 Navi•ation Desi•n 1 Lot $ $ A3 Inte•ration Strate• Im•lementation 1 Lot $ $ A4 Other if an ,itemize on se•arate sheet 1 Lot $ $ GROUP A TOTAL(WEBSITE DESIGN SERVICES) $ Group B Total Item Server Installation Services Quantity U'l'M _ Unit Cost (Quantity x Unit cost) B1 Installation Services 1 Lot $ $ B2 O•eratin• S stem Software 1 Lot $ $ Licenses and Certificates(specify any B3 re•uired 1 Lot $ $ B4 Other if an ,itemize on se•arate sheet 1 Lot $ $ GROUP B TOTAL'(SERVER INSTALLATION SERVICES) $ Group C 'CMS,Website Installation and Total, Item Implementation Quantity U./NI Unit Cost (Quantity X_Unit_Cost) Cl CMS Solution,Installation and Implementation 1 Lot $ $ C2 Website Installation and Im•lementation 1 Lot $ $ C3 Other if an ,itemize on separate sheet 1 Lot $ $ GROUP C TOTAL(CMS and Website Installation and'Implementation) MIAMI BEACH Group D— -- Total Item Content'Migration Quantity U I M Unit.Cost (Quantity>(_Unit_Cost) D1 Content Mil ration 1 Lot $ $ D2 Other if an ,itemize on sesarate sheet 1 Lot $ $ GROUP])TOTAL(Content.Migration) Group Total. Item Training Quantity U 1°M Unit Cost (Quaritity_X_Unit_Cost) Training,daily inclusive of travel,meals and El accommodations. 5 Da $ $ E2 Other if an ,itemize on se.arate sheet _ 1 Lot $ $ GROUP E!TOTAL;(Training) Group Total Item Support Services Quantity U I M Unit Cost (Quantity X_Unit_Cost) Support Services Original Term(three(3) Fl ears 3 Year $ $ Support Services Renewal Terms(option to F2 renew for two 2 additional one- ear seriods . 2 Year $ $ GROUP B TOTAL(Support Services) $ Group G' - Total 'Item Additional Services Quantity 'U•I M' Unit Cost ,(Quantty_X_Unit_Cost) Hourly Rate for Additional Services(not to G1 exceed 100 Hours $ $ *GRAND TOTAL(GROUPS A,B,,C,D,E,Fend G) $ * Grand Total for all groups will be utilized to calculate the Cost Points as described in Section 0400(4). Bidder's Affirmation Company: Authorized Representative: Address: Telephone: Email: Authorized Representative's Signature: • APPENDIX F Insurance Requirements RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 MIAMI BEACH INSURANCE REQUIREMENTS The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D. Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10%of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida,with the following qualifications: The company must be rated no less than "A-" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. ATTACHMENT C CONSULTANTS RESPONSE TO THE (RFP) - - - : A — WEBSITE }ft., DESIGN & 9 ... . DEVELOPMENT SERVICES PROPOSAL Osolodev 6\iiN i%>i, i■ \' t —AMMON, Prepared for: The City of Miami Beach Project: Website Design, Development and Implementation RFP 2015-163-LR URL: www.miamibeachfl.gov and www.mbculture.com Date: May 29, 2015 Primary Contact: Solodev John Marini, Director of Digital Marketing 800 North Magnolia Ave. & Project Lead Suite 1400 P:407-898-1961 Orlando, Florida 32803 F:407-440-4499 www.solodev.com E: imarini( solodev.com CONFIDENTIAL AND PROPRIETARY This proposal contains confidential and proprietary information,and under no circumstances shall be shared, transferred,duplicated or distributed in any way to any party. This proposal shall be solely used for the purposes of evaluating a potential commercial relationship between Just Program, LLC dba Solodev and the City of Miami Beach. *solodevr Solodev Agreement I Website Development I solodev.com TAB 1: 1.1: Cover Letter City of Miami Beach Attn: Lourdes Rodriguez, Senior Procurement Specialist 1700 Convention Center Drive Miami Beach, FL 33139 Dear evaluation committee, We respectfully submit this proposal regarding the recently issued RFP for Website Design, Development and Implementation for the City of Miami Beach. This proposal allows for the building of a dynamic site that meets the needs of your online community and properly reflects the commitment you and your colleagues have made to serve the city of Miami Beach. We are excited about creating a world-class website that will more effectively communicate with your audiences, be more accessible and reinforce the brand of the City of Miami Beach. Your new site will be easy to navigate, provide all sought after information within a few simple clicks and will be much easier to manage, eliminating the burden on your communications and IT departments. Most importantly it will be ADA compliant and SEO supercharged to help attract additional traffic and will feature robust functionality, including responsive mobile design, easy to manage news&events and much more. What separates our company from the long list of advertising and website development agencies is the extensive experience working with varied Content Management Software platforms, along with the creative design and programming expertise of our staff. We propose transforming the City of Miami Beach website so it is much more than just a static website.We will leverage technology to make this new site a platform that engages visitors with dynamic content.As a certified development partner,we also have the capability to integrate with your existing 3rd party systems and automate your existing processes. We have an affinity for Miami Beach, due to our designing your award winning mobile app last year, and also because of our work with organizations such as the City itself and the Miami Beach Visitor and Convention Authority. Additionally we have a strong web development presence that makes us well suited for this work. We are currently managing 100+websites for customers such as City of Orlando,OneBlood (formerly Florida's Blood Centers), Dr. Phillips Center for the Performing Arts, the Florida Department of Education, Osceola County,Seminole County,Volusia County and many others. It is this experience--coupled with a focus on customer satisfaction --that makes us uniquely qualified and positioned to become the City of Miami Beach's partner in this endeavor. More importantly, Solodev is committed to strengthening our existing relationship with Miami Beach and we look forward to ensuring your website continually meets all objectives long after its launch. Two things are necessary to ensure complete success of this project.The first is a trusted web development partner and the second is an all-in-one CMS to build and manage your online presence. With Solodev,you have both! Sincerely, Shawn Moore soIodev Solodev Proposal I Website Development I solodev.com Page 2 of 51 1.1: Table of Contents TAB 1: 1.1: COVER LETTER 2 1.1: TABLE OF CONTENTS 3 1.2: PROPOSAL CERTIFICATION,QUESTIONNAIRE& REQUIREMENTS AFFIDAVIT 4 1.3: MINIMUM QUALIFICATIONS REQUIREMENTS 9 TAB 2: 2.1: EXPERIENCE AND QUALIFICATIONS 12 RELEVANT EXPERIENCE 13 BUSINESS VENUES EXAMPLE 14 2015 PROJECT:SOUTH FLORIDA STATE COLLEGE 15 2015 PROJECT:ORANGE COUNTY COMPTROLLER 16 2014 PROJECT:CITY OF ORLANDO 17 2013 PROJECT: FLORIDA DAIRY FARMERS 18 2013 PROJECT:WOODLAKE VILLAGE 18 2015 PROJECT: MIAMI BEACH VCA API LANDING PAGE 19 2015 PROJECT: LYNX 20 2014 PROJECT: FLORIDA DEPARTMENT OF EDUCATION 21 2015 PROJECT:SEMINOLE COUNTY 22 2014 PROJECT: DR. PHILLIPS CENTER FOR PERFORMING ARTS 23 2.2: PROJECT TEAM 24 PROJECT TEAM MEMBERS 25 2.3: DUNS REPORT 27 INSURANCE CERTIFICATE 27 TAB 3: SOLODEV METHODOLOGY 30 WORDPRESS CMS 32 ADDITIONAL OPTIONS FOR FUTURE WEBSITE ENHANCEMENTS. 33 HOSTING&SYSTEM INFORMATION 36 INTERNET SECURITY 37 ADA ACCESSIBILITY 38 TRAINING 39 TYPICAL TRAINING COURSES 40 SOFTWARE SUPPORT AND MAINTENANCE 41 TAB4: SOLODEV APPROACH TO DELIVERY OF SERVICES 42 PROJECT MANAGEMENT PROCESS 47 ADEQUACY OF RESOURCES 48 PROJECT SCHEDULE 48 TAB 5: COST PROPOSAL 49 INVESTMENT DETAIL 51 {Solodev Solodev Proposal ( Website Development I solodev.com Page 3 of 51 9 t f9,-;; roposal Certification, Questionnaire & Requirements Affidavit BEACH Sciiabson No: solcraco TAle: 2015-163-LR Website Design,Development and Implementation ProQMementCceact Toe I Erna Lourdes Rodriguez 305-673-7000 x 6652 t LourdesRodriguez @miamibeachfi.gov PROPOSAL CERTIFICATION,QUESTIONNAIRE&REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements,and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification,Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. 1. General Proposer Information. FIRMNAA4E: Solodev WO Years in banes. 9 Nod Yeats in Sumas LW*: Pk of Erptoyees: 15 OTHER NAMEIS)PRCFCGER HAS CPERATED UNCER IN THE LAST 10 YEARS N/A FIRM PRIMARY AOCRESS(HEADOJARTERS): 800 N Magnolia Avenue, Suite 1400 WY: Orlando STATE. Florida , ZIPCOOE: 32803 TELEPHONE NO 407-898-1961 TCLL FREE NO.: N/A FAxNO_ 407-440-4499 FiRM LOCAL AOCRESS: 800 N Magnolia Avenue, Suite 1400 CITY Orlando STATE Florida IIP CC4E: 32803 PRIMARY ACCCIWT RE?RESEkTA'.NE FCR THIS ENGAGEMENT John Marini ACCOUNT REP TELEPHONE NC.. 407-898-1961 ACCOUNTREPTOLL FREE NO_ 1-800-859-7650 AccouNT REP Box. jmariniesolodev.com FEDERAL TAX CENrFiCATCN NO.. 22-3946139 The City reserves the right to seek addbonal information from Proposer or other source(s),including but not limited to any Arm or principal information,applicable Iicensure,resumes of relevant individuals,client information,financial information.or any information the City deems necessary to evaluate the capacrty of the Proposer to perform n accordance with contract requiremtsnts_ 2O „ - 16 solodev' Solodev Proposal I Website Development I solodev.com Page 4 of 51 ® MIAM BEACH • Veteran Owned Business.M claiming a veteran owned business status YES T NO SUBMITTAL REQUIREMENT:Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a serrice-disaOred veteran awned business by the State of Fonda or United States federal government,as required pursuant to ordinance 2011-3748. 2 Conflict Of Interest.All Proposers must disclose,in their Proposal,the name(s)of any officer,director,agent,cr immediate family member(spouse parent, sibling, and chid) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns,either drectly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT:Proposers must disclose the name(s)of ary officer, director,agent or immediate family member (spouse.parent siding,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns,either dlrecfiy or indrectly,an interest of ten(10%)percent or more in the Proposer entity or any of its affiliates 3. References&Past Performance.Proposer shall std>ndt at least three(3)references for wtom the Proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: For each reference submitted, the foaowing information is required I) Firm Name, 2) Contact individual Name&Title,3)Address.4)—esephone.5)Contact's Email and 6)Narrative on Scope of Services Provided. 4. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract canceled due to non-performance by an pubic sector agency? I i YES I X NO SUBMITTAL REQUIREMENT: If answer to above is'YES.'Proposer shall submit 3 statement detaang the reasons that lee to action(s) 5 Vendor Campaign Contributions.Proposers are expected to be cr become familiar with,the City's Campaign Finance Reform laws, as called in Sections 2-487 through 2.490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with,and shall be subject to any and all sanctions, as prescribed therein.inducting oisqualifcahon of their Proposals,in the event of such non-complance. SUBMITTAL REQUIREMENT: Submit the names of al individuals or entities(including your sub-consultants) wdh a controlling financial interest as defined in sofeitabon.For each individual or entity with a controoing financial interest Indicate whether or not each individual or entity has contributed to the campaign either directly cr indirectly,of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. 6. Code of Business Ethics.Pursuant to City Resolution No 2000-23879,each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code")and submit that Code to the Department of Procurement Management with its pmposalhresponse or within five(5)days upon receipt of request.The Code shall, at a minimum, require the Proposer,to comply with all apolicable governmental rules and regulations irncuding among ethers, the conflict of interest, lobbying and ethics provision of the City of Kan Beach and Miami Dade County SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. to lieu of submitting Cede of Business Ethics,Proposer may submit a statement indicating that it will adopt,as required in the ordnance,the City of Miami Beach Code of Ethics,available at www.miamibeachfl_govfprocurementl. RFP 2015-163{R )7 isolode • Solodev Proposal I Website Development I solodev.com Page 5 of 51 r BEACH 7. Liwq¢Wage:Pursuant to :. • •• ; - - -.. =--• -'' -:. -- - •• - .- . . ... time to tie-Pressers sh. be,:,. •:t - - - - - - :- -- .-. -houayiiwngwage - - - • - .. . : ter inflation asieg`theCoesaa+er Pace •- .-•.. . - •- . _...- .. ,' :.- • • .-,Department-ofLabar:s &xeau , •. - shalt exceed three pe cint•43. - - - - - - •- .. . .. dot - .. -. . . .: --- --- Proposers' this pr. -_ • c�S+o -reseoeseve,and - in the City' "unher-inferneatiea-ee-Me-Livieg-WWage requirement rs availatteat-www SUBMITTAL-REQUIREMENT h0-ad©illoral-sir ttal is r -- - • •- - •- ... . ,Proposer agrees is tt etiwa�wage requirement- 8 Equal Benefits for Employees with Spouses and Employees with Domestic Partners.When awarding competitively solicited contracts vaned at over$t00,OCC whose xntractors maintain 51 or more ful time employees on their payrolls durng 20 cr more calendar+look weeks.the Equal petits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach,who are awarded a contract pursuant to competitive proposals,to provide"Equal Benefits'to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida,and the Contractors employees located in the United States, but outside of the City of Miami Beach limits,who are directly perfcrming rtork on the contract vrithin the City cf Miami Beach. A. Does incur company provide or offer access to any benefits to employees with spouses cr lc spouses cf employees? X YES' I NO B. Coes your company provide or offer access tc any benefits to employees with same or opposite sex)domestic partners'or to domestic partners of employees? X YES NO C Please check all benefits that apply to your answers above and list in the "other" section any additional benefits not already specified. Note:some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave; other benefits are provided directly to the spouse or domestic partner,such as medical insurance. BENEFIT Firm Provides for Firm Provides for Rim does not Employees with Employees with I Provide Benefit Spouses Domestic Partners Health X X Sick Leave X X Family Medical Leave X X Bereavement Leave X X If Proposer cannot offer a benefit to domestic partners because of reasons outside your control.(e.g.,there are no insurarce providers in your area willing to offer domestic partner coverage)you may be eligible for Reasonable Measures Compliance.To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Meemtse Application (attached)with at necessary documentation.Your Reasonable Measures Application wilt to reviewed for ccesidendon by the City Manager,or his designee.Approval is not guaranteed and the City Managers decision is fnal.Further information on the Equal Benefits requirement is available at wrvw.miamibeachft.00vloroourement 1f)'P 201S-16341 )8 {solodev Solodev Proposal ( Website Development I solodev.com Page 6 of 51 BEACH 10. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted a as amended front time to lime,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crane may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal. proposal,or reply on a contract with a public entity for the construction or repair of a public butting Cr pubic work-may not submit proposals,proposals,or replies on leases of real properly to a pubic entity:may not be awarded or perform work as a contractor. supplier,subcontractor,or consultant under a contract with any public entity;and may not transact business with any public entity n excess of the threshold amount provided in s ?87 017 for CATEGORY TWO for a period of 36 months following the date o' being placed on the convicted vendor list SUBMITTAL REQUIREMENT:No additional submittal is required.By virtue of executing this affidavit document,Proposer agrees with the requirements of Section 287.133,Florida Statutes,and certifies it has not been placed on convicted vendor list 11 Acknowledgement of Addendum. After issuance of solicitation,the City may release one or niece addendum to tie solicitation which may provide additional information to Proposers or alter soacitaticn requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solictaton.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation.Fa lure to obtain and acxnowbedge receipt of at addendum may result in proposal disqualification .nram n Cantina Irilal to Cci*ii Wutwl t Confirm Receipt Re:eQi Receipt DM Addendum 1 Addendum 6 Addendum 11 _ DM Addendum 2 Addendum 7 Addendum 12 DM Addendum 3 Addendum 8 4 Addend=13 DM Addendurn 4 Addendum 9 I Addendum 14 DM Addendum 5 Addendum 10 _ Addendum 15 If additional confirmation of addendum is required,submit under separate cover. FP 2015.183-1.R 19 ytsolode • Solodev Proposal I Website Development I solodev.com Page 7 of 51 "i AilAI BEACH I hereby telly that I, as an authorized agent of the Proposer, am submitting the following intomrabor as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terns and conditions of this document inclusive of this sofcitation,al attachments,exhibits and appendices and the contents of any Adderda released hereto, and the Disclosure and Disclaimer Statement: Proposer agrees to be bound to any and al specifications, terms and conditions contained In the solicstaidor.and any released Addenda and understand that the following are requirements of this solicitation and failure to comply wit rest.*n disqualification of proposal submitted;Proposer has not divulged, discussed,or compared the proposal with other Proposers and nas not colluded with any other Proposer or party to any other proposal;Proposer acknowledges that all nforrnabon contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records'_aws,al responses,data and!nfcnrnallen contained In this proposal, irdushue of the Proposal Certification Questionnaire and R••utrernents Affidavit are true and accurate, warted PMIPOSAr 4 A.SCREO Repeeea tame Ties a P xoesrs*LOOM 1 Peones max . Dagmar Moore President -177" Wooers T rues4ermeetti DN1' f state crp M t clad ) Cn thit9.81day of 20 appeared berm me "Cate County of QrQhg ? stated that(s)he is the c'efti.d.r-v-1 of Sa w ✓ ,a corporation,and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed.Before Notary Pubic for the State of FIon My:omrrisSIon_xplres: t aliwt f S.Franck Notary Pude '4� 1* State Florida My Commission Expires 12119017 Commission No.FF 78178 solodev Solodev Proposal I Website Development I solodev.com Page 8 of 51 1.3: Minimum Qualifications Re•uirements Proposer must have produced a minimum of five(5)websites using proposed Content Management System and Proposer must have a minimum of three(3)municipal or public sector clients in the last(5) years where it has completed work similar in scope to this project using the proposed Content Management System(CMS) 1. Minimum of five(5)websites using proposed CMS. YES Minimum of three(3)municipal or public sector clients in the last five(5)years. YES C2.Statement of Work Required The City of Miami Beach is requesting proposals from qualified proposers to update the City's website assets with a new design that represents the prestige of our vibrant City and to replace the existing proprietary Content Management System(CMS)with a non-proprietary,open source CMS. The Sites that need to be redesigned and implemented include:www.miamibeachfl.aov and www.mbculture.com. Solodev qualified to redesign www.miamibeachfl.aov and www.mbculture.com YES Website Design 1. The selected firm will be responsible for providing three(3) web site design concepts YES that are in accordance with the City's design standards and branding requirements. 2. The selected firm will be responsible for proposing navigation design wireframes that YES include an updated architecture of the content of the website in order to simplify its management. 3. An integration strategy with existing City applications, third-party applications, and YES transitions to external sites and other services needs to be proposed. The selected firm will be responsible for providing the templates, style sheets, and other files necessary for the implementations of the recommendations made. Server Installation 1. The operating system and database to be installed will be dictated by the proposed YES Content Management System (CMS)best practices recommendations. 2. The database of the Content Management System will be installed on a separate YES server. 5. Vendor is required to implement a development environment that is identical to the YES production environment. Content Management System(CMS)Installation and Implementation The selected vendor must deliver to the City a new,fully operational Website/Content Management System. The proposed Content Management System needs to support large amounts of content. 1. Content Management System(CS)Solution: l.a. Provide a comprehensive 'full function"easy to use web based solution that YES includes, but is not limited to, template creation, security and approval levels, WYSIWYG content editor, versioning, content scheduling, etc. Use of the Content Management System should not require content editors to know HTML, CSS, XML,XSL, PHP, etc. 1.b. Provide the ability to update content automatically upon approval of edited pages. YES 1.c. Provide ability for City staff to both edit and approve content(through an agreed YES upon workflow and based on user rights)for their assigned areas of responsibility. 1.d. Ensure that deleted pages will not be accessible via search. YES OsoIodev Solodev Proposal Website Development ! solodev.com Page 9 of 51 1.e. Provide the ability during editing to resize pictures proportionately once YES downloaded on a page. 1.f. Provide spell-check and grammar correction functionality. YES 1.g. Due to ADA requirements, implement features that would not allow creating or Yes/No—There saving changes to a page if it does not contain all ALT tags and/or other required is a Wordpress Metadata. plugin to help 1.h. Provide the ability to post multiple file types on web pages for viewing and/or YES downloading(e.g.jpg, .gif, pdf, etc.). 1.i. Provide ability to upload content to enable the public to view video, listen to audio, YES and/or view photo galleries. 1.j. Provide staff the flexibility to determine size and position of page features such as YES photographs. 1.k. Provide solution that supports replicating navigation and menu changes to all YES related pages automatically with no additional data entry or steps. 1.1. Provide the ability for staff to add, change, and/or delete links between pages YES and/or to other websites as needed. 1.m. Provide ability to access the Content Management System from the Internet. YES 1.n. Support the optimization of pictures and graphic files for quickest page loading. YES 1.o. Provide the capability to create and manage document libraries/galleries to YES support organizing and publishing documents according to subject matter. 1.p. Support the versioning and indexing of content to meet legal and policy-based YES records retention schedules. 1.q. Ability to support multi-lingual content integration with Google Translate. YES 1.r.Ability to allow third party applets, such as widgets, to extend the functionality of YES the website. 2. Website Requirements 2.a. Conform to current American with Disabilities Act(ADA),Section 508 accessibility YES standards. 2.b. Provide uniformity of design that is visually appealing, intuitive, and easy to use. YES 2.c. Provide features and functionality that exist on current website(Proposers are YES strongly encouraged to carefully review the City's existing web presence). 2.d. Provide the ability for departments to have the flexibility to differentiate their YES pages from the City's primary home page without compromising the consistent look and feel of the overall site. 2.e. Provide a citizen-centric navigation scheme that improves the ability for users to YES quickly find and navigate desired services or information. 2.f. Provide the capability for selected pages(i.e. City's home page and selected YES department-level home pages)to display a "slideshow"or"slider"where fresh pictures and information are displayed and change automatically in a repetitive fashion. 2.g. Provide users an easy to use site search capability (i.e. Google or similar look and YES feel and functionality preferred)that prioritizes and places the most relevant and recent content at the top of the search results screen. 2.h. Provide a site map feature that automatically updates to reflect any site YES adds/changes/deletions. 2.i. Provide consistent dropdown menus on all pages, with the ability for City trained YES staff to change the menus as needed. 2.j. Provide users with a printer friendly page capability on every site page. YES {solodev• Solodev Proposal ( Website Development I solodev.com Page 10 of 51 2.k.Support all major operating systems(i.e. Windows,Apple, iOS,Android, etc.) as YES well as current and future versions of commonly used browsers(e.g. Internet Explorer, Safari, Firefox, and Chrome). 2.1. Provide responsive design in order to provide seamless access to the website YES from all major mobile devices (i.e. iPhones, iPads,Android phones, tablets, etc.)so that pages render efficiently and are easy to view and navigate regardless of screen size. 2.m. Provide integration to social media and networking(i.e. Twitter, Facebook, Flickr, YES YouTube, Instagram, etc.)sites. 2.n. Provide the ability to display rotating or scrolling banners with associated YES hyperlinks. 2.o. Provide site usage and other statistics to allow the City to analyze and optimize YES the site based on user behaviors. The City currently uses Google Analytics. 2.p. Provide "breadcrumb"or similar navigation aide. YES 2.q. Provide common or quick links on the home page. YES 2.r.Support ability to display streaming video from the City's streaming video provider YES Telvue. 2.s. Provide seasonal background/color/style themes that can be quickly and easily be YES changed by City's website administrators. 2.t. Provide a solution that eliminates or minimizes the potential for duplicate YES documents,forms, and other material as various pages are updated. 2.u. Provide innovative ideas and recommendations for maximizing the City's web YES presence. 2.v. Provide any additional recommendations that may not be covered in the prior YES requirements. Content Migration The selected vendor will be responsible for the migration of all content of YES www.miamibeachfl.gov and www.mbculture.com to the new sites. City content editors and website administrators will be available to assist the selected vendor in this task. Training The selected vendor will be responsible to train the City's content editors and website YES administrators on how to use and manage the Content Management System. Additional training,for server administration, may be required. Support Services The City is requiring that the selected vendor provide support services for the original YES three(3)year term of Agreement. The service must include server OS patches and upgrades, CMS patches and upgrades, additional website design support and refresher training for content editors and website administrators.Additionally, Proposer shall stipulate the cost of support for the renewal terms. Solodev Solodev Proposal I Website Development I solodev.com Page 11 of 51 TAB 2: 2.1: Experience and Qualifications Solodev is an Internet software and website development company in Florida with a satisfied client list that spans a variety of industries across the United States. We specialize in making the ideas and dreams of our clients a reality. As you evaluate potential vendors, we believe our key strengths will distinguish Solodev from other advertising, web development and content management firms. • Experience—Solodev has more than a decade of experience implementing content management platforms for public and private sector organizations. Universal Health Systems, Oneblood, CNL, Steinmart, Volusia, Osceola, Seminole, and Flagler Counties, Dr. Phillips Center, City of Orlando, the City of Miami Beach, the Miami Beach Visitor& Convention Authority, Florida Department of Education, Florida Courts, and many other organizations utilize Solodev implementations to manage their online presence and/or mobile applications. • Design —Our qualified team of creative designers have implemented designs for more than 500 websites, some of which include Fortune 500, government and other public agencies. • Personnel —The Solodev team is skilled at a variety of programming languages. Solodev programmers continually stay abreast of the latest developments in software in order to provide clients with cutting-edge custom solutions. • Security—News reports are coming out nearly every day about websites being hacked. Solodev clients rest assured knowing their websites are safe because of Solodev's dedication to security and vigilance in updating its software. • Trusted Partner—Solodev is not just another vendor and this is not just another project. We are fully committed to exceeding all expectations and welcome the opportunity to speak with you at any time. The combination of creative experience, software and personnel make Solodev uniquely qualified to fulfill the objectives of the City of Miami Beach. We view this opportunity as a long term relationship --we are committed to becoming intimately acquainted with your online objectives and look forward to the opportunity to serve as a trusted partner. Corporate Information & Documentation • Just Program, LLC (Limited Liability Company), DBA Solodev, was incorporated in November 2006 • EIN Number: 22-3946139 • DUNS Number: 79-881-7552 • Corporate Office: 800 North Magnolia Blvd., Orlando, Florida 32803 • Primary Business: Content Management Software, Website & Mobile App development, Graphic Design, Marketing, Branding, Advertising, Search Engine Optimization, Custom Programming, and Consulting. Solodev Solodev Proposal I Website Development I solodev.com Page 12 of 51 Relevant Experience Any company's key to success is customer satisfaction and our clients have come to rely on our expertise in meeting their needs on a daily basis.We strive to provide unparalleled levels of customer service for each and every one of our worldwide clients. - FLORIDA UrrAnrtievr Of A■T `�, srkil\(-c AT onebloodn Mg dr.phillips X1.4 center G Ronda 11 ORLANDO DOWNTOWN II CNL_ •V• LYNX' CLER�'''IONT Vi�hO d --Chace of Cop. • erl,eat 4# `/TEAM Lee Count ND Tin — FLAO OLUSI l S'outinuest'Florida FLAGLER BEACHES e' COUNTY III.4..u.•* � AI M•,, i FLORIDA I, F LORI DA'IIMt;WCOURTS '+ A voiusa county :.7 , 0 KIN FLORIDA •••• COntrax °ECONOMIC blctru E I S WV f01lVE UM FuRNISHKs Di NI LOPME N I ,,.,.,I,..t∎I i CENTRAL FLORIDA .. ACCP :- N ove I I. FTHE SQUARE NETWORK• {SOlOdeir Solodev Proposal l Website Development I solodev.com Page 13 of 51 f 4 PP °E t y. -'' s Venues Example GOVERNMENT: OTHER SECTORS: • Central Florida's Transportation Authority-Lynx • American Lantern Press • City of Miami Beach • Clear Connect • City of Orlando • HSA Golden • City of Clermont • Interior Talent • County of Volusia • Lux Communications • Daytona Beach International Airport • Magellan-Advisors • Flagler County EDC • Micross • Flagler County Tourist Development • Premier Remodeling • Florida Courts • Roger B Kennedy,Inc. • Florida Department of Education • Southern Fulfillment Services,LLC • Florida Virtual School • Trace Security • Miami Beach VCA • Ocean Center Daytona Beach • Osceola County • Orange County Comptroller • Seminole County • Team Volusia EDC HEALTHCARE: • Votran—Volusia County's Public Transit System • Workforce Central Florida • Acadia Healthcare • Beckett Springs Hospital EDUCATION, FINANCE& UTILITY: • Brentwood Meadows Hospital • • Caribbean Leadership Project(Cave Hill School of Business) Carrollton Springs Hospital •• CNL Financial Group,Inc. Cottonwood Springs Hospital • • CNL Corporate Capital Trust Dublin Springs Hospital •• CNL Securities Fairfax Hospital • • CNL Global Income Trust Fort Worth Hospital • • CNL Capital Growth Properties Georgetown Hospital • • CNL Lifestyle REIT Highland Hills Hospital • • CNL Healthcare Properties Highland Springs Hospital • • CNL Real Estate Group Lafayette Hospital • Mesa Springs Hospital • Fort Hill Natural Gas Authority Montevista Hospital •• Kissimmee Utility Authority • • South Florida State College Red Rock Hospital • Rock Springs Hospital • RETAIL& MANUFACTURING: Springstone • Sycamore Springs Hospital • Apex Windows • United Medical Corporation • Contrax Furnishings • Universal Health Services • Himark Windows (Managing over 40 Websites for their hospitals) • OKNA Windows • Pittman and Davis • Starmark • Stein Mart AD AGENCIES: NOT-FOR-PROFITS&ASSOCIATIONS: • DaynerHall • Fry Hammond Barr • Dr.Phillips Center for the Performing Arts • The Group Advertising • Florida Dairy Farmers • Tindale-Oliver • Florida Hospital Association • World Design Marketing • One Blood • Orlando PRSA • The Association of Corporate Contributions Professionals(ACCP) 0 soIodev Solodev Proposal I Website Development I solodev.com Page 14 of 51 , ROJECT: South Florida State College of i �.�. �... __0101.. 0101.. .b.., ..�. 01... �—,., •.......� ..�. • • �. '*r4 y: a .=‘......., .. .... y 1• w.:;0101 ....* . , ., NIF —^ ......... .^..d... 0101.., ,,... 0101_ �' ,,'� �" r�a ," w 5"° g - H _-�'.? ` m4 — •,ca.c......... Calendars - 0101 0101- n..�. • M .70'5 w — . • • Welcome ..�_. .r .�w =: 0101 ,. 0101 - w Start Your -^ d ° n„ _.,^i so I II fut,eat Scut y itUl . Had•Start � ..,-...r r..' .r Coatgt 's6 H, .y '��. ter •••• •® 11 II Calendar Scoreboard +444• El p .... — .,T"0101 Sr it I i I '.w....�..,.. - �. . w.. 0101, . hi kI.., ,_...r,.. ....- a r.... 01,01..... ,0101.. 0101.,..-. 0101..... - ,�... ......., ow .. .444.. 01 01 0 iri 0 Maps&Directions •■• • EMINI 8 """'.... ... _sue . „1_ H 101.1_; NMI p ® r*= �a........,.-. . I ,.,,,ycafw-wan Pan ✓ v;r5 r ,.......La y h,, =.1== +. ® a.... =—0101- IN 0101— IN w .,,.�..r. .. a...”*.c.........,..................... a--- 111111--- o--- o 0101 WELCOME TO ��1LORIDA ' EEEEEIEEE lec., Let's get started. APPLY HERE e-- so mi --- ti----- ow--- —----- is_...- (Go to First Time User Account Creation to Begin.) ®—"-- — p-•—• NM www.southflorida.edu Solodev was selected by South Florida State College to build and maintain the new southflorida.edu website.Solodev worked in partnership with South Carolina based advertising agency World Design Marketing to develop an engaging education user experience.World Design Marketing provided the design and branding,while Solodev built the website and provided all custom programming and WordPress module development. CMS Used: WordPress CMS Client: South Florida College Client Representative: Wayne Johnson,wayne@wdml.com,843-686-2228 Contract Dates: June 2014 to present. Brief Scope of Work: WordPress CMS,web development and custom programming. {50IOde I r Solodev Proposal I Website Development I solodev.com Page 15 of 51 r- `4 71-1 ' t: ..-0.'12 3v I _ :PROJECT: Orange County Comptroller Z... MARI.O NAYNIE,.PA uweas Icortnu AAA 1urr•"mour∎. iii COMPTROLLER crow .AA ....�r� • COMPTROLLER I ® a ��? ORANGE<ouRly,cLOR10A OROKaENN 016MI6 Kt AMIN .NM I.RM,Atq Al •••••11 NIER6 EI/KouCOOS CLAM OFRE ICE MATIg6 NMUp OORMnA II VAS EBMI IS !N! ..ems • 0 7f al WELL OfaR DEPARTMENTS r I FEE CALCULATORS wme.ntlr<ourp.u..r.nmm we a.fgWlNA wp..am rwx le u.<.u..wtl Y.lA Omrq.wtarm.Pn I��6, t'l` ��,� ..,--'.. wun m.w«+.nd.o.�www�.cnm.comu.aw.aNC.A�e�..aer,o�.�amwnn..w.v.«.I<wmn. L j tl.l 6I. "t"i TAE DEED SALES _ ....... WELCOME TO THE ORANGE COUNTY COMPTROLLER - NI COUNTY AUDIT -. �.+.:Ipts,,,., ay.wm fen.you P.ner 'T' ..•..v County Audit Clerk of the BCC Information Technology CITIZENS ANNUAL ORANGE COUNTY a FINANCIAL REPORT OEriCIAL RECORDS SEAR ■•p ...a�y.q�ap ti ...w..... The County _ D.W.Mo1R.e...Sa rector..ore. Illlllllllll■ Mil 11=11 Canoaaibm.an eieum of Lan SARI kRgne.a KNONwa MAY a1.RK110 �'^�'y 0 Wilk..al Camrcrnra M6 oR.ar b er aeaR. -• 4 - Y,',:, D.s.o...oloonr4 I' al Orange County`S.: C,. Y'Il.,..al y* I i� / 4 , PAYROLL Counts note Ra 4 Reaa.aaee.n.WMm• i Id rr COMPTROLLER fA�.I�..k,. .AA ......... a6RKIKKt MOLARS nom =nem Ns MMt — u ` Ef :.ARk. M:..A, Rs ®,•o,-A, 6 wn,c VAB ice:VN —MINI VAB OFFICE INFORMATION NAVIGA'i SHARE&CONNECT onecs�o.Rl.a SYR NOM. uNK.1 TM s 3 'i\. a" _. CRa0k Links a 49 Value Adjunmant Board CMS Used: Word Press CMS Client: Orange County Comptroller Client Representative: Willie Manual,willie.manuel @occompt.com,407-836-5812 Contract Dates: December 2014 to present. Brief Scope of Work: Full Project-WordPress CMS,design templates,web development and custom programming. *solodev Solodev Proposal I Website Development ( solodev.com Page 16 of 51 ' ;?''OJECT: City of Orlando •Itl_...r. y.._ ®—owe.— — 0009- ,., ..`• ,,'D�oOWNTOWN .ureo. orgOrr .a,.....wn w....... ...a+q.N AMY w DOWNTOWN ORLANDO ® — a „- _ ' I I ' I I ■ I 410..o ever DOING BUSINESS groan - r1....0.'.v+e - INDUSTRY OVERVIEW I ...r...er...N.e..rrr-avn•.,...a..... .- 0 0 0 0 .......... ran.. STATISTICS l DEMOGRAPHICS WHAT'S HAPPENING IN DOWNTOWN ft.a.0100......ewe Owe.wr..als.e...=rim r. Y_ .... M' V1N' DTEO r!N I BUSINESS INCENTIVES � _ ■ N..m ..rrw r... - ±. z DEVELOPMENT ACTIVITY ""'• 0000 1'r«'YM 0009 IIlt..aategjs. or err .uee...,-NN w.o..r.. 3.11,NOM A.r.r ra- ...a.n... ....e.uaa Y.N.r... ....wane area ,. _UYI II VT DOWNTO� /N ,. ,,�_, ` F f3RLQND94 1'` i 9 r 11110011, .A �_ AAP .......a r 9noc _ -....� rm w..... '... A- p, Q S,w N _...... v at' gr00n s«°° O 1 61 8 - - downtown - = _ *alms le Won Imo O..sane Owelessilree*Nem 11.111•101 el liall • mum a.,ter...mo.anr.a...a._..ar N_.r.... O O...ovr.rr..Darr..Pr..award w n..90.Rand.a meilluem as or... r .. Owe.web&b scoot N.rN rr...r Moe a �. . _.. 1 i CMS Used: WordPress CMS Client: Downtown Orlando Development Board Client Representative: David Barilla,david.barilla @downtownorlando.com,407-246-3703 Contract Dates: February 2013 to present. Brief Scope of Work: Full Project–WordPress CMS,design templates,web development and custom programming. SOlOdEV' Solodev Proposal I Website Development I solodev.com Page 17 of 51 •; fI 2 k {� t I- f p a i, 4 £k.3, , .w " }":&°--ROJECT: Florida Dairy Farmers 13ROIRIDA CMS Used: FANNERS a Word Press CMS Home Dairy Farmmp Health&Notation Education Sports Kids Corner News Room Client: itilif ertcann Florida Dairy Farmers The Great D�• it Mill( Client Representative: D 4ATtMOW a .. Noel Perkins noelp @floridamilk.com e 407.353.0222 um../nimbly Wool wD Y...Ows Mwn.mllMNIMP, o...a.I.1.sa ICON-Ii Laget R"ip.e Most Our Farmers Necbve oa,ouanerty News�etter Contract Dates: Ia February 2013 to present. f ��II Get Connected f a CD 11 Z. ChocableandVtnr. ,.or wow"a/e Brief Scope of Work: ay�p awy newsy a mon,ornoenity SunnyBeira Kids Comer HteINwN ./.MonsWS roots inR tl..W Full Project—Word Press CMS,design templates,web development and custom programming. - 111111111M .. 2013 PROJECT: Woodlake Village CFAs Used: << WordPress CMS ••i V4•: Ammo. Apartments Slog Costae E{..0 Halp lee Mo. Tales a Tour Client: i'" 111 Woodlake Village Apartments ; , , r- . _ IF I i*. Client Representative: E-----44 Dayner Hall (r � - - r _ 11: Matt Garrepy i b. Matt@daynerhall.com i (407)428-5750 Contract Dates: Beach or Business.You're close to both." February 2012 to The w..r T4 Ar....1.....ei∎t...a.et lima a w art•Moth- ..1. t..._∎•∎•mi�.J.a.a..i.,d.-..�..10 present. ....+.magi-er.a..re...dwJ.I...mognowme a.t.ra...ta.to.a *Ye/broom gad amnia haw rW.Yaa choler dmiagme.W.er.rst Brief Scope of Work: WordPress CMS,web development and custom programming (Creative work was ..... aiiiiiii • completed by this Ad Agency partner) y50lOdeVr Solodev Proposal I Website Development I solodev.com Page 18 of 51 `OJECT: Miami Beach VCA API Landing Page Featured Hotels Access all the data ur Miami Beach - ""� has to offer t r e �U■�'� Access all the data i� aT 1 s�� Miami Beach r...t How c«�n has to offer 'y r Awi o. i 727.--.. m�� .mwe.se swan Upccrmng Events O' ~" Features Features r • ._.... _. swFl Inedible,* YwtMwt Dustin Thanes Ineweer Fane 1015 Conference 2015 at Don Cruise .e..w =7,... e. r .w...' ...... • ""'Is... s. About U. Features Sign Up Today ... ... ..,.r ' Featured Hotels • Upcoming Events • Download for Free on the App Store S on Goog1e play- About Us ' •1 w„sta;. i—.7.,. . Contest Us L Download App n Motels local Nerds Nightlife Restaurants 1••.•• •••• ._ w.._ I :we, —a. fit. !l.t Client: Miami Beach Visitor and Convention Authority Client Representative: Eileen de la Cuesta,edelacuesta @miamibeachvca.com,305-673-7050 Contract Dates: July 2012 to present. Brief Scope of Work: Full Project-Solodev CMS,design templates,development and custom programming. i solodew Solodev Proposal I Website Development I solodev.com Page 19 of 51 r :,f;dt. "'o: 5 PROJECT: LYNX m....� �... ..y . .�._ •oo• w._m,.... m... .mcam. <.r..,. . ..a. oo. 4- LYNX Q 0000 , 0,,000. ®.......M.., ®LYNX ...�. ..,,,,. .,.,.. GET THERE MAPS&SCHEDULES ' IFI 11 -----'"-- -." -' w\ •Er WINN.0•11/0•6 10 C••••11.610 .1E4. ,fir* , .I1V 1 ,. Ell Alit _earn More Below 17141, .r..w4 ...000...0 •wxr.w •c...._.... 0000. .. •s. ----- --- - 000. 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M+.a.r..r C.aM _rte ......... O_ 0000..0000•.• .040 0.1 W...r•4 VS O®O <..r..o...,.. .a -�+. ••••r■••n�••. ...Mmr•..._m...M Pain .s...r.r.—.r O'. LYNX,the Central Florida Regional Transportation Authority, provides more than 85,000 fixed-route passenger trips each weekday and relies heavily on its website to inform the community. LYNX launched its new website built on the Solodev platform and traffic increased by 10,000 visitors in just the first month.The new site incorporates many enhancements that make riding the bus line easier with online,end-to-end trip planning and pass purchases. It includes many back-end enhancements that make it easy to keep the site updated with the latest news, photos, alerts and schedule changes.The site also has an online job portal,video streaming and syndicates LYNX's social media feeds. CMS Used: Solodev CMS Client: Lynx Client Representative: Matthew Friedman,MFriedman@golynx.com,407-254-6206 Contract Dates: February 2011 to present. Brief Scope of Work: Full Project including CMS,Website design,development and new features development. {SOlOCIEV• Solodev Proposal I Website Development I solodev.com Page 20 of 51 .0., ;--:-.: .4•.•'"P.--..',..,s,..S' :' --.1.- .. •ROJECT: FLORIDA DEPARTMENT OF EDUCATION , , 1 • — — --• —• . IL.,..mn Dossarbaiwr ot ..A • _ --• _ ili 7-77777 -: ...., .mars a.... ...... seena••••••• moos asnuan. ...A. ........ ,...... ....... .........,,, ...... ....., Florida Standards A , VIVICOM•Nucators Assessment Website . i .. Now Available —........ '‘ , ,. • .„- n 1 - Ar — 4.14■1. 1 ...avaew aro. 1 -je.011,1111P.g' 4 . .... .r... „ - -- I ■•------ ...4.......................................•••••••■••••■•••ft 1110111111111110 II ......s.......... ...-'"'...''......".." 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The FDOE partnered with Solodev to craft a website solution that met all of its needs.The site was built with an enterprise CMS and includes several custom functionality modules that make it easy for FDOE staff to keep site content fresh and engaging.Solodev migrated 3,500 pages of content from the previous site along with 20,000 total digital assets.After the site was initially developed and populated with content,FDOE staff quickly learned the CMS and took full ownership. CMS Used: Solodev CMS Client: The Florida Department of Education Client Representative: Henry Cummings,Henry.Cummings@fldoe.org,850-245-0510 Contract Dates: August 2014 to present Brief Scope of Work: Full Project including CMS,Website design,development and new features development. Osoloder Solodev Proposal I Website Development I solodev.com Page 21 of 51 1 r PROJECT: SEMINOLE COUNTY 1 vN41h7Y . • • ®M •- •MUNI •w •WY,.• c:... MEM !a _ ci Ail Ilk J. • ..��. EE Hi Anon ...n mn _ ---_ n 11111191 1D5ry ~ CI WI"Rs Ala i r'-' 31 m OMIT was tams i SM.•.n p.cl —'_•tl/A• .�tl.IS A.b0.d.t.wont,kV/b.Monts I••b.•. MEM A/oY 1-x7 J� All PARC RECRLA5TIOfl s TOGO T ,jw COUNTY ma •NM! •Nom OMB • V Pi REES • - iSS rye* -.r ,. ®.. """1 Jt TS BUSINESSES : - 4`;'A �rv''tr - Vents Uocom■ng Events .� ■ IOWA I/SUM DOLOR SIT AMLT 6 ypx■ •u. a"AM e.rra••at.Mr ■ MEM•S I DOLOR OT MET ...maw .L L•6= •ILr Lam••■••r r..a mown.. wca v•deb w®r wa web.a ova Ws mei commis. r WIFY IPSOM DIXON SIT NET 6 3,..... ...NM AWf r.r as••••••200+ . MIL.A •ron dos a comma CONTACT IS 14•GA11 Ilona nT••• T.b4 n um CMS Used: Solodev CMS Client: Seminole County Client Representative: Steve Price,sprice @seminolecountyfl.gov,407.665.0311 Contract Dates: August 2014 to present Brief Scope of Work: Full Project-Solodev CMS,design templates,development and 3rd party system integrations. SOlOCIEir Solodev Proposal I Website Development I solodev.com Page 22 of 51 f 2014 PROJECT: DR. PHILLIPS CENTER FOR PERFORMING ARTS ✓yam _._ _�— i �' ::, `.._... �.. _ .. _ 1.... ` Shows & Events I JAZZ ROOTS-A •-- -- lil • Larry Rosen Jan -- ,'",r', • _� Series - .. • _.__ _ -` I NM Shows& Events illodk. ._.._ name. 1r.. Nab." • 4 — 1.r.....6_ 1....Ir... --_ WWVN .4...T...1•% AMMO . 1 Nob — =...ate e. .— Tom. 14 .a .u.. illlllll11111•illlllllllllllll, wv__— • More / • A'''''• •-""`..' .4 .L r ...„ ....'-.7'7- ? 1 .414s . -r- ilaiii it CMS Used: Solodev CMS Client: Dr.Phillips Center for Performing Arts Client Representative: Bruno Sousa,Bruno.sousa @drphillipscenter.org,407-839-0119 Contract Dates: February 2014 to present. Brief Scope of Work: Full Project-Solodev CMS,design templates,development and 3'd party system integrations. • Solodev Solodev Proposal I Website Development solodev.com Page 23 of 51 2.2: Project Team Solodev is a privately owned company built on a solid foundation of strong technology and even stronger leadership. Since its founding, Solodev has been committed to delivering innovative solutions to help organizations across the country reach their online potential. The result is a company that has earned the trust of many mid-sized organizations and even Fortune 500 clients. Shawn Moore I Founder and Chief Technology Officer As founder and CTO, Shawn Moore is the innovator behind Solodev solutions. In 2001, he translated his vision for enterprise-level software into computer code that is continually being refined and improved to keep it ahead of the technology curve. In 2006, he launched Solodev to support all web and mobile related projects. Around the same time, he also adopted Salesforce.com as his recommended CRM platform and was one of the first adopters of their API. Through formal training, a commitment to excellence and a customer-centered approach, he has grown Solodev into a company that services clients across a broad range of industries throughout the country and is well respected in the software industry. He is a sought after speaker and recognized expert on software development who serves as a panelist at national technology conferences. Dasha Moore, PMP® I Project Manager Dasha Moore is a results-focused professional with more than ten years of experience in leadership, financial analysis, and business, project, and workflow management. She is responsible for overseeing Solodev projects, quality control and customer accounts. She is an active member of the Project Management Institute and holds the certification of Project Management Professional (PMP). Her background includes time as a senior Financial and Project Analyst for two different Fortune 500 companies where she has demonstrated a record of success in budgeting,forecasting, problem solving and developing project plans to deliver optimal results within clients' expectations. Dasha has been with Solodev five years and is currently planning and managing large projects for Solodev and has successfully delivered projects within established timeline and budget for clients including Florida Department of Education, Lynx, Osceola County, and most recently working on Seminole County, Orange County Comptroller and Kissimmee Utility Authority. John Marini I Director of Digital Marketing & Project Lead John has more than 20 years of experience in marketing, corporate communications and project management, including management of the redesign and creation of software solutions for healthcare, economic development,tourism, e-commerce, public service, athletics and non-profit agencies. He honed his skills through a previous company where he was responsible for more than a dozen large-scale publishing projects each year. John has been with Solodev for over four years and is currently managing successful marketing campaigns for several large organizations, and his specialty is SEO, Retargeting, Google AdWords, Banner Advertisement, and Email Marketing. ' SOlOCIeV Solodev Proposal Website Development solodev.com Page 24 of 51 Project Team Members Every member of the Solodev team will be involved with this project in some way to minimize any impact in the unlikely event that a team member terminates employment. Below we have identified the key Solodev management staff designated to handle your account. Joe Tucker I Creative Director Joe Tucker is knowledgeable in the areas of organization, design, multimedia,and the production of digital formats.Joe has more than fifteen years of experience in creative development and design, has been a featured graphic artist and graduated with two degrees in digital media and graphic design. Role: Develop creative graphic designs and provide direction on all creative aspects of this project. Greg Lenhart I Senior Programmer CERTIFIED Greg has been with Solodev for eight years and in his role as Senior Programmer, Greg Lenhart will be responsible for designing and testing all custom software to be developed for this project. Greg has a longstanding professional background in Java, PHP, .NET, Oracle, and SQL. He is up-to-date on the latest object oriented design philosophies and spends many hours perfecting his art. Greg is a certified Salesforce.com engineer and graduated with a degree in computer science. Role: Develop unique functional pieces to integrate into the new website. Ross Williams I Senior Software Engineer LERTIFIFD Ross has been with Solodev for five years and has experience working under PMPs on IT-related projects. Ross is skilled at providing training on a multitude of content management platforms and has a longstanding professional background in Web design,software design,Java,C++, PHP, SQL, project management, business management and organizational development. Ross is a certified Salesforce.com engineer and graduated with a degree in computer science. Role: Develop unique functional pieces to integrate into the new website. Craig London I Web Programmer & Developer Craig has been with Solodev for almost two years and offers over fifteen years of experience in information systems. His areas of expertise include project management, Internet/web technology, systems integration, and process improvement. Craig's technical skills cover software design,Java, PHP, MySQL,JavaScript, and HTML. Craig graduated with a degree in Information Systems and has also completed varied certificate programs in Web Development. Role: Develop design templates and build-out site structure. j*j solodev Solodev Proposal 1 Website Development 1 solodev.com Page 25 of 51 Matt McClintock I Web Developer Matt is a seasoned web developer and is responsible for web programming. He has a keen eye for detail and is skilled at converting website designs into templates for content management systems so they remain true to the original intent of the artist. He has more than seven years of website development experience and also has experience in branding,graphic design and photography. Role: Migrate and style all content and graphical components. Tyler Owens I Web Developer/Programmer Tyler is proficient in C, C++,C#,ASP.NET,Java, SQL, Python, and HDL as well as being highly skilled in AutoCAD and Blender modeling software.Tyler graduated with a degree in Computer Engineering and has a long list of achievements in website design and development. Role: Migrate and style all content and graphical components and execute implementations. Elena Roig I Web Developer/Programmer Elena is a WordPress professional with extensive skills with THML/HTMLS, CSS/CSS3, responsive development, JavaScript,JQuery,and passion for creative web development. Prior to joining Solodev, Elena has gained several years of experience developing creative designs and ad campaigns for advertising agencies. Role: Develop mockups for creative design and implement designs into CMS. Allen Johnson I Sr. Software Engineer Allen has over 12 years of software development experience. In charge of new development for Solodev, his focus ensures Solodev provides easy to use,yet equally powerful software tools,to meet growing demands for automation and seamless engagement. While working at SIMSOL Software,Allen acquired skills in the entire software development lifecycle from requirements gathering,documentation, and code development to test plan creation,test execution and on-going support. Role:Software integrations and enhancements. Brian Bolton I Content Strategist Brian has over fifteen years of experience in helping customers tell their stories and create content that not only informs but also inspires and engages targeted audiences. His experience includes CMS product management to meet client's unique requirements, lead generation,digital strategy, marketing and measuring effectiveness. Role: Ensure brand consistency across all platforms and develop workflows and content strategies for effective website and mobile app. Nick Nemethy I Business Development & Research Analyst Nick is responsible for business development and for conducting client related research to ensure all deliverables are tailored to the specific needs of each customer. Nick is experienced in completing client and competitor analysis to develop project benchmarks upon which we measure the project success. Role:Complete internal research of peers to develop benchmarks for creative design and custom development. SOlOCIeV Solodev Proposal ( Website Development I solodev.com Page 26 of 51 2.3: DUNS Re poit The Supplier Qualification Report(SQR) was sent directly from Dun and Bradstreet to Lourdes Rodriguez, CPPB via email on Thursday, May 28, 2015 at 9:49:19 (per our receipt from Dun and Bradstreet) per Tab 2.3 of RFP 2015-163-LR. Insurance Certificate Solodev fulfills the City of Miami Beach insurance requirements and is able to supply a certificate of insurance prior to project inception. Osolodev• Solodev Proposal I Website Development I solodev.com Page 27 of 51 TAB 3: KEY FEATURES OF EFFECTIVE WEBSITES Not all websites are created equal. To create an enduring website presence that meets visitor needs and expectations, drives lead generation and user engagement, and delivers brand awareness and favorability, it's important to work with a skilled and experienced partner. There are many elements of an effective website design and development project, but in our experience,the following six standout as key for any successful customer-centric website. Digital Strategy The right digital strategy can make or break a website project from the very start.Why? Because a website alone is not a digital strategy. It's one element that needs to be part of a larger ecosystem that includes mobile, email,social media,and other digital marketing channels. Understanding how your website fits into your overall digital strategy is the key to success. Information Architecture Just like you wouldn't build a house without a blueprint,you should never develop a website without first developing the information architecture. Information architecture is the process of developing the structural design of a website and creating a schema for what information goes where and how users will navigate to complete tasks.Good navigation drives engagement, conversion and lead generation while bad navigation can result in unsatisfied visitors and high bounce rates. User Experience While of course critical, user experience goes beyond just making sure a website is easy to use. Great user experience focuses on having a deep understanding of users,what they need and want to do,what their limitations may be and aligning all of this with the business goals and objectives of the website.A measure of the usability of a website is the intersection of how intuitive,efficient and satisfying it is. Design Visual branding is extremely important in differentiating an organization's primary offer and helping to build its credibility.Wrapping unique visual design around great information architecture and templating primary parts of the site such as the homepage, product pages,services pages,contact us forms, etc.will drive design and brand consistency. Mobile With the proliferation of mobile devices—there are 2.5B forecasted smartphone users by 2017—a website today needs to be usable on small screens as well. Frequently,that's achieved through responsive design which is a technical approach that adjusts the layout of a website based on the size of the device a user is employing to access it with.As users switch from laptop to smartphone to tablet,the website automatically switches to accommodate for resolution, image,size and scripting abilities.This can be achieved with libraries like Bootstrap,the most popular HTML,CSS and JS framework for developing mobile first projects. Technology There are many CMS platforms on the market today but there is no one-size fits all solution. Picking the right technology platform for a project should only be done after thoroughly understanding a company's objectives, technical capabilities and other drivers and weighing that information against the goals of the website. solodev Solodev Proposal I Website Development solodev.com Page 28 of 51 THE ANATOMY OF AN EFFECTIVE HOMEPAGE It does not matter what kind of O —� •LOGO website you visit. You will notice that I nearly all well-designed homepages contain the following elements. 1 . LOGO / BRANDING ST1111TNOW 5 Tasteful sizing and placement of a logo is essential for any good homepage. Logos should be able to quickly �� communicate your company's ethics and personality to users. Y L 2. NAVIGATION 0 A homepage should simply guide the user to the most important sections of the website. 3. SEARCH Adding search functionality to your site helps to reduce the number of links and declutter the layout in general. For certain kinds of websites like e-commerce the search element may be the most important aspect of your site. 4. CONTENT & COPY J 72% a, While copy shouldn't be the primary focus of your homepage,it can be important for SEO and accessibility — — ■ • reasons. 5. CALLS TO ACTION (CTA) Good,clear calls to action are very important throughout your website. 0 6. IMAGES =- Good use of imagery whether it's your own or stock photography is important for a well balance website. 7. CONTACT INFORMATION 0 It's crucial that the contact information is always visible in the header and/or the footer at all times solodev Solodev Proposal Website Development ( solodev.com Page 29 of 51 WIREFRAME / MOCKUP The purpose of mockups is to simply initiate discussion about key homepage components and demonstrate layouts and workflows. Prior to the design phase, planning,discovery,stakeholder interviews, research,site analysis, peer analysis and sitemap optimization must be completed. Below is a simple wireframe mockup of a homepage. Home Careers Contact Us Sea aunpawe AAA What are you looking for? -- ADA MOST REQUESTED I O COUIWVICB ADDITIONAL SERVICES FORECLOSURE INFO ABOUT US HOW DO I? 0 ,, : ;; Appy for a Marriage 4cemse Apply fora Pa agorr' - Buy taedosed prWeMes' WELCOME 4 Daeanww min tees' > TO ORANGE COUNTY CLERK OF THE COURTS Fee a CM rase+ LEARN wonE FY an srreem' Spcn my cadet I • _.........__.......__..�__:_..._...____.__ ONLINE PAY LOOKUP PAY CHILD FORECLOSURE INJUNCTIONS + RECORDS TICKETS CASES SUPPORT SALES Mamma From Clerk TMfamf Moon Rummel Get Your Passport at the Clerk's Office S The peat Several days have teen a rmilwi d since bscae►tp ?"i ft's that time dyer again,when we begin thinking of our the Gaye Gamy Clerk of Cwa".I am honored that the der hies of Orange County have entrusted me to bad s o great y greet advereue.Whoever your AMdbtlOn tams you agnhation nto wens wet suety be a aarwfdmahH ime. ; your homey begins a tie Orange Carey Chet of Coins. I am ended to be pews]the Clerks O5ee Ala tmO*tun teat- no ogy s May g such a pruad rob a as suss to the totals _ .. Ond dAtsnittllte/sftidt. system.One example solar-vow aces beast doeunnt& 9sdASOm :ar ANNOUNCEMENTS NEWS&UPDATES Clerk of Courts-Request for Proposal 02/06/2015 I Awareness in the Fight Against Breast Cancer Americans with Disabilities(ADA/ 02/05/2015 I Accepting County Domestic Partnership Affidavits 2015 Holiday Schedule 02/04/2015 I Alert:New Scam Uses Email to Target Citizens Lorem ipsum dolor sit arnet.consectetur 02/01/2015 I Clerk's Office Receives Perfect Score from FDLE READ MORE ANNOUNCEMENTS VIEW MORE NEWS SOlOdeV Solodev Proposal I Website Development I solodev.com Page 30 of 51 SOLODEV METHODOLOGY Phase 1: Discover Gather the Information f► Research and Brainstorm vInterview Stakeholders Determine Project Specs Propose Project Plan 0 • " ' Phase 2: Define • • • Develop Site Map . . . . Develop Information Architecture Develop Site Wireframes Coeventy Phase 3: Design _ Creative Brief 0 Visual nt Concept In or Rounds Adapt nt Design across templates • Phase 4: Develop • ,... CI .."'`t Site Build Plan 4 Code Development • 0 Implement Solutions Migrate Content Phase 5: Deliver 0 Soft/Staged Launch " , Quality Assurance (QA) 1 User Acceptance Testing (UAT) Product Launch solodev Solodev Proposal I Website Development I solodev.com Page 31 of 51 r 0 WORDPRESS CMS __ WordPress is a popular choice for website programming because of its flexibility and the extensive community of developers who build functional elements for the platform.It allows marketers to think creatively when planning a new website project. Solodev has the programming expertise to build and customize WordPress websites to leverage the capabilities of the software and the whole open-source ecosystem.Our experience working with WordPress and other PHP-based programs allows us to creatively look for ways to program the site to function in whatever manner desired.You will only be limited by your imagination. We also have the ability to train our clients to become experts in keeping the site fresh and functioning in a way that maximizes your return on investment. n Dashboard • DASHBOARD The At a Glance module provides a summary of the number of Welcome Weve assembled some Wes to get you stone* Posts, Pages,and Comments on your site.Each of these content •P post, types are displayed in the form of a link and,when clicked upon, 4;u+edr. d-" , direct you to the specific area to manage that content. j eag.. ., • co' • APPEARANCE Themes usually have at least 1 or 2 sidebars. Sidebars are the ) d„R narrow columns to the left or right of your blog posts. Each section in the sidebar is known as a"Widget"that you can add or t T°° Menus ' 'Pop Menus 92 remove, and move up or down. You configure Widgets in your ---- sidebar via the Appearance Widgets Screen.Some themes also are configured to accept widgets in certain parts of the footer. Vine video supporec �,/ •. • FEATURES I B / � I k — t t 3 7. MI *I-1711 The learning curve is often about as short as typing in your site's .t . URL and logging in. Most users are able to pick up the basics ,Q C T / 1 A without any training at all. Interfaces are polished and easy to / ` J `.J use,and are the result of years of refinement. Without I • WIDGETS WordPress Widgets add content and features to your Sidebars. — Examples are the default widgets that come with WordPress;for j post categories, tag clouds, navigation, search, etc. Plugins will often add their own widgets. (21.J/}�A • VIDEO p --- /` f _. You can embed videos from many video services on your 0 _ __ website. Upload your video to any of these services and then — embed it on your site by following these instructions: YouTube, �+ a.... -- Vimeo, Hulu, Flickr, Animoto, DailyMotion, Viddler, Blip.tv, TED -- Talks,Educreations,Instagram,AolOn,Vine,and Videolog. • P LU GI N S ayMrr -.,- rrOlal.rw�wrr .r... Plugins are ways to extend and add to the functionality that ( —. —°- already exists in WordPress.The core of WordPress is designed to y-^--—--- be lean and lightweight, to maximize flexibility and minimize "'.- code bloat. Plugins then offer custom functions and features so that each user can tailor their site to their specific needs. y{ solodEir Solodev Proposal ( Website Development I solodev.com Page 32 of 51 P itional Options for Future Website Enhancements: Although not requested for this project,Solodev has implemented numerous modules to simplify the ongoing management of content and data while providing a better and more user-friendly access to your site visitors. A few recommendations are highlighted below for the City of Miami Beach's future consideration. Blog Solodev has built numerous 4 ` 9 blogs that can be customized 4 4 �!me !s I to whatever style desired by _ ;.. � - ^ ,,: it 1 •the City of Miami Beach. This ,' "4 r - L integrated technology allows ' ; V = ' for maximum SEO value as 26 10 I � 116 the blog and website share t. the same URL. The integrated ":44�� 1.v 1 _ blog also takes advantage of _ t human-readable URLs so "� ` ;,.� proper naming of the blog crxcerwrwwwaw April CalaC=eel Neel April t•-comrmr�ainew I Jan (10,10 kw.m twrc[rowb+ :yaw nrn r+e..Revnem titles allows for additional s t I 2 n.o 1 waer[ww rre 124 SEO benefit. Event Calendar Event calendars can be easily updated by administrators.The ,...• _. December 2014 events can be scheduled to go --° - -- �- up and come down by the minute and events can even be submitted by users through the website and approved on the back end by administrators before showing.A unique event calendar we recently built is for the new Dr. Phillips Center for the Performing Arts website.This site allows you to toggle between list,grid and calendar views. El. rdi (Please wad Wu*we rout.your cap to are next avaihGa agent who we he'''. **yowqueston'A few safe weaeons about your orodum• Hello > (Ages MUM nee r5Mrwld your massage and yon be ntlrr wwl you Adam says Welcome John Smith,how can 1 help you today? Live Chat John Smnh says 1 hag some aueshoe.eau your lame.I was wondering r you could How may i Online Chat will allow you to engage with your site visitors, help h"°r"? [hat you? them find pertinent information, immediately answer their L. questions, and quickly obtain valuable feedback. s r 4 9- rw t Pram is lypng a message S0 d Osolodev Solodev Proposal I Website Development solodev.com Page 33 of 51 Map Applications Provide a dynamic view of all _— locations within your users' - - -w,_ vicinity and provide directions. �q- Solodev can make virtually any 5 00-9 4 _.. 9 ..:::-.*-.09, 0 R 0 QP map based application. One 0 p-9 e1%. a _ _ O °� example would be a locations p Qj +�fat directory. Simply define the s p 0 a _:'7-7. n --M , fields to store in the database, Downtown Map customize how it should look and Solodev takes care of the 0 rest. Going forward,you will .a...,.55...lievei have a powerful backend to Ll■ • . manage this information on r ri" • {_4• " " the fly. • be • .CNLCommercial Real Estate HO+Can.4e Help, '.1110.1000 PropeOes COteitl swG pY LOPPOen J Staff Directory EN Another popular feature is the ability to - x y I �,+rry r 0 manage staff. The following example has _ l a powerful backend to , ''- � # ;, add/modify/remove staff and also - ,, y,; features a modern front-end display that , is responsive on mobile devices and 05* BRIAN BROOKS features animations. .. - .4 , Dillies !1 Vice Ptes0Nn1.&elreeege Semmes Users can sort staff by location and can A ,,,a.. ,�,, nP�n,.�.,p ., , „ Ft i E.. Aban0pYanp NMI NOWYOre.;lb.Thxssb»b 00:0On 7:0:,,IIFtme S':M drill down into the profile of each staff a roeh«pat weeeand puts.dmite wow..•.sp.p.ale ed-.e.,,a.,na Moe•Poe veep feu 100%an not- I member and view a full bio. We can ■:: 1 0 ED 0 ® ieY1M1/4„ configure this feature to meet any requirements the City of Miami Beach A 10 • may have. ' , z At �. 1 -- i ! ' r ... , e OPE 11151 p 1 i :: 1 1,, I {SOlOdev Solodev Proposal I Website Development 1 solodev.com Page 34 of 51 FAQ Provide visually appealing and more VAB Frequently Asked Questions intuitive way to share a nswe rs to a„ How do I voice my concerns about Orange County millage rates at a BCC public hearing? frequently asked questions. This The Orange County BCC holds budget pubic heanngs m September of each year if you would Eke to voice your concerns regarding proposed mtlage rates.this IS your opportunity. database driven module allows your The years BCC budget pubic clean gs wa be held on September 3.2015.and September 17.2015 at 5 01 p m staff to quickly and easily post new These public hearings win be beta In the County Administration Building located at 201 S Rosalind Avenue Orlando. Florida answers and users will be able to easily locate and view relevant information. Who do l contact about a lost/denied exempt/classification or an Increased valuation assessment? Can I resolve my property assessment issues without having to file a petition? How do I contest my property assessment? What is the Value Adjustment Board(VAB)? O A Y N E R H A L L .ee.11e rnet.wavamoans..m t.,N FREE . eudaad Request Forms & Landing Pages :,NALYSIS Solodev has a top-notch strategy for lead generation. Is your u.aoa tn.reyv,uyoo.una your We will implement a form building solutions and then tales ookcews7 aw design a process around the form submissions. Form poce, e submissions can be emailed to a specified user, routed Gating owed Sr VALUE.E.LAreaOmau.ev.ui,�..a. wL.nm•aJ.w:emn.,w anmmm,w.wteam -e through workflow or accessed via the website's back e,vmrm...by Wore Ws,noon w+r " ba:�" "°'"" s end where submissions can be exported if necessary. Solodev will design a strategy around managing landing pages. .an.mar,.Iran&bira Wicreoroll.Mt:itt ..,.rrwt kr.n.rtn,mar mr.,.sumaw,.„ rd.Mil"w nut,.:..Srod me d**et rhnr ym.i..we,,..,..mle:,a and.1,14., ,..., n.aamm..d..+d.a and Wad wawad,.•szatra aw..awwm,dant:.a.L.ana.,.came,b .►.aa r.or brads.ua.,r•d and wan.n loo ar art.w mourn.2.m.. Reach Our Experts Timely responses are important, especially DO YOU NEED HELP OR HAVE A QUESTION? when it requires question and answer interaction with your target audience. I want to get in touch about official records Website visitors will be able to submit questions online, which will trigger an YourNalne website automatic e-mail to be delivered to the — finance appropriate City staff. He or she can then Your Email administration J answer directly back to the individual, � audit publish an appropriate response on the Project Details•y parking tickets website or compile all questions and other answers to be published on the site at a later date. All data is organized and stored in the Solodev platform to be easily filed Into CRM. SEND MESSAGE SOlOCIeVa Solodev Proposal Website Development I solodev.com Page 35 of 51 )sting & System Information Solodev is experienced with multitude of hosting options and can support the City's preferred setup. We also have also established strong partnership with PEER 1 to ensure secure, reliable yet cost effective solution. In addition,we have partnerships with Amazon and Rackspace in the event Peer1 is not a good fit for our clients. In any way,the City will have options for the ultimate hosting package in terms of performance, cost, and security. PEER 1 is responsible for maintaining the hardware, network, and core software,while Solodev is in charge of securing all of the data and custom applications stored on the servers. In summary,you will have two companies accountable for security and 100%uptime. Server Locations: Both providers have facilities in both the Eastern and Pacific Time zones and provide real-time server monitoring capabilities. Peer1 specifically has a data center in Doral. Backup and Recovery Procedures We use IBM Tivoli Enterprise Software performing daily/incremental backups of your data on a nightly basis. We also have the ability to snapshot all the system and configuration files to help restore the data quickly and accurately using our bare metal recovery process.All data is stored securely and encrypted on our enterprise grade SAN infrastructure allowing for faster restoration than antiquated tape style backups. Policy for Hardware/Software Upgrades We offer managed patching of your operating system using fully tested OS patches for both Microsoft and Linux platforms. Hardware is replaced as needed via 1 hour hardware replacement SLA. New hardware is recommended depending on the age of your servers/services. Disaster Recovery Plan For this project,Solodev recommends a load balancer with two web servers and one primary database server. As a failover,we will setup one server in the cloud for serving the websites and one server in the cloud as a redundant database server. We offer a best-in-class backup and recovery system that allows up to two weeks of incremental backups. The key to failover is DNS and how to update the A records when the primary datacenter goes down. Solodev will work with the City of Miami Beach to install a DNS management platform that will switch to the failover datacenter in the event the primary datacenter goes down. Architectural Diagram We recommend the following servers and equipment to provide redundancy and maximum uptime, but can accommodate your preferred solution. SQL Replication/Write Incoming Web Traffic 1110,.,-0) File Read/Writ `\ File Read/Write Load Balancer Web Server/ Read Database File Stor ge(SAN) CMS S-rver/ Write Database SQL Replication/Write 1141100° Incoming Web Traffic ► C14 File Read/Write-1 Web Server/ Read Database SOlOCIeV Solodev Proposal I Website Development I solodev.com Page 36 of 51 Internet Security Nearly every day, news reports are coming out about websites being hacked. Large websites from the Federal government and Fortune 500 companies down to small sites for mom-and-pop shops are being compromised. As a result,security should be a serious consideration when it comes to your websites.While no website is completely impervious to attack,you can rest assured that Solodev is vigilant and keeps software continually updated in an effort to reduce threats. We have the ability to monitor for malicious code in multiple ways: • We have Rootkit software that hunts for malicious code • We use CoreImpact to scan our sites for vulnerabilities—this software is the most reliable in the industry for vulnerability management, penetration testing and regulatory compliance initiatives • We can install server-side virus software a to scan file system and look for foreign processes • The combination of these tools has proven very effective in the past but as an additional benefit- many of our enterprise clients also use their own scanning tools and 3rd party security vendors and promptly notify us if their scans detect any potential vulnerabilities.Such vulnerabilities are immediately addressed. So in summary,we take security very seriously. We are partners with some of the largest security scanning and hosting providers in the industry and as a team we proactively test and scan for vulnerabilities on our clients' sites. solodev' Solodev Proposal I Website Development I solodev.com Page 37 of 51 ADA Accessibility Title III of the Americans with Disabilities Act of 1990 (ADA) imposes a general obligation upon all companies to provide that no individual shall be discriminated against on the basis of disabilities in the full and equal enjoyment of the goods,services,facilities, privileges,advantages, or accommodations of any place of public accommodation." Therefore, it is incumbent on all website owners to make sure their content is accessible. The prevalence of the Internet has heightened the need for website accessibility and has sparked many lawsuits against government entities and private organizations. We can help. There are nearly 10 million visually impaired Americans and roughly 1.5 million of those use assistive technologies such as screen readers to access websites and communicate over the Internet. Important mandates for making websites accessible for people with disabilities include: • Your site needs to be navigable with only the keyboard. • Forms need to be able to be submitted without the use of a mouse. Forms need to be clearly labeled (e.g. use the"label" element) and in a logical tab order.Always use the title attribute. Include special instructions within field labels. • Color contrast should be high. • Text should be large enough for your grandmother to read. • Links should be labeled properly(no "read more" or"click here"). • Photographs should contain text(alt text). • Images should have text equivalents. Numeric tables should be HTML, not images. Don't use images of text. All images should contain alternative text. Complex graphics need to be accompanied by a detailed text description. If the image is used as a link, ensure that the alt tag also describes the link destination. • Alt tags should be used for the intended purpose (the old days of stuffing SEO keywords into alt tags are over). Decorative images with no other function need to have empty alt descriptions (alt=""). • Videos should contain closed captions. • Repeatedly flashing images should not be used. Never use the strobe effect. • Plugins should be made available via a disability-accessible page where the plugin can be explained in detail and downloaded. • PDF documents and other downloaded files and the content contained therein should be accessible with assistive technologies. For mass public consumption, don't use downloadable PowerPoint,Word or Excel files. Microsoft Office's install base is not what it once was. Solodev is experienced when it comes to the development of ADA accessible sites and the remediation of website accessibility issues. Using rulings based on Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973, and the Web Content Accessibility Guidelines (WCAG 2.0),the industry accepted standard by which to judge a website's accessibility,we will work with you to ensure users of all abilities can utilize your website to its fullest. {Solodev Solodev Proposal I VVebsite Development I solodev.com Page 38 of 51 r Training We have refined our process over the years and have developed methods that will turn your workforce into Internet experts. It is common for our trainees to learn how to maintain all of the 4. 1411/ website and mobile application text within the initial training session (CMS 101—Basics). Advanced training session (CMS 102- Intermediate) is recommended for webmasters and technical staff that will be responsible for more complex tasks rather than just .01710111. routine day-to-date updates. solodev TRAINING PLANS # Our goal is to transfer as much knowledge as possible without overloading our trainee.Therefore,we offer two CMS courses. CMS 101 (Basic Course): This course provides more basic training instructions and is a great fit for administrators with limited technical knowledge who simply seek to obtain sufficient skills to perform daily&routine content updates.These users traditionally have limited access,are responsible for maintaining their group of pages(such as for a specific department),and are in charge of maintaining basic web content and web assets.This training covers topics such as logging in,locating files of interest,and making routine content edits and also yields the understanding to maintain other web assets including calendars,add,change,or delete pages on the website,and update news manager. This session is traditionally 8 hours long and can accommodate up to 10 users during this time.Although we welcome additional users,from our experience,the session does not cover as many topics during the time allotted. It is recommended to divide this training course into two days consisting of 4-hour long sessions to prevent information overload. This course includes additional 12 hours for after-training support hours to address users'unique challenges. CMS 102 (Intermediate Course): CMS 101 is prerequisite for this course.This course covers more advanced topics of content management and effective use of all CMS features.This in depth session is the best fit for website administrators with majority or full control in charge of supporting individual users,and performing more advanced website maintenance tasks. This training will also yield the understanding to maintain user accounts and their permissions,templates,manipulate images,managing databases, posting videos, managing forms,and cover in detail all of selected CMS modules. This session is traditionally 15 hours long and can accommodate up to 10 users during this time.Although we welcome additional users,from our experience,the session does not cover as many topics during the time allotted. It is recommended to divide this training into a multiple of mini-sessions to prevent information overload. This course includes additional 20 hours for after-training support hours to address users'unique challenges. solodev• Solodev Proposal I Website Development I solodev.com Page 39 of 51 Typical Training Courses Training Detail Course CMS 101 Training Session(CMS 101-Basic): Virtual training session: This hands-on training session covers all basic topics of CMS usage and the maintenance of web content and other assets. Topics: This training covers topics such as logging in,locating files of interest,and making routine content edits and also yields the understanding to maintain other web assets including calendars,add,change,or delete pages on the website,and update news manager. Users: CMS 101 This course provides more basic training instructions and is a great fit for administrators with limited (Basic) technical knowledge who simply seek to obtain sufficient skills to perform daily&routine content updates.These users traditionally have limited access,are responsible for maintaining their group of pages(such as for a specific department),and are in charge of maintaining basic web content and web assets. Length: This session is traditionally 6 hours long and can accommodate up to 70 users during this time. Although we welcome additional users,from our experience,the session does not cover as many topics during the time allotted. It is recommended to divide this training course into two days consisting of 3-hour long sessions to prevent information overload.This course includes additional 10 hours for after-training support hours to address users'unique challenges. Solodev CMS 102 Training Session(CMS 102-Intermediate): Virtual training session: CMS 101 is prerequisite for this course.This course covers more advanced topics of content management and effective use of all CMS features. Topics: This training will also yield the understanding to maintain user accounts and their permissions,templates, manipulate images,manage databases,post videos,manage forms,and cover implemented/live CMS modules. CMS 102 (Intermediate) Users: This in depth session is the best fit for website administrators with majority control in charge of supporting individual users,and performing more advanced website maintenance tasks. Length: This session is traditionally 6 hours long and can accommodate up to 70 users during this time.Although we welcome additional users,from our experience,the session does not cover as many topics during the time allotted. It is recommended to divide this training into a multiple of mini-sessions to prevent information overload. This course includes additional 20 hours for after-training support hours to address users'unique challenges. Supporting/ Customized Training materials covering training topics for either training session will be delivered to the Training Material client in electronic format. solodev Solodev Proposal I Website Development I solodev.com Page 40 of 51 Software Support and Maintenance The Solodev Maintenance Agreement is designed to provide our customers with the peace of mind that their websites are always functioning at their optimal performance level.The Solodev Maintenance Agreement ensures you will not have to worry about any issues related to your Web endeavors. Automatic Software Updates With the Solodev maintenance plan software, updates are provided on a regular basis. Solodev software updates include new functionality,security improvements,compliance requirements, and general enhancements. Technical Support Solodev is proposing our professional level of support.This support means we are available 24/7/365. For tracking purposes we prefer that all requests come through our help desk. In the event that a user has an immediate question or needs a quick training session you will be provided with a dedicated resource that will be on call to provide support and training as needed. SOLODEV MAINTENANCE AND SUPPORT Automatic Software Updates Testing SOFTWARE Service Patches Installation Security Updates UPGRADES General Enhancements Functionality Releases Designated Account Contact Server Administration Regular support 8:30-5:30(EST) Functionality Development ONGOING SUPPORT FOR: 24/7/365 Emergency Support Integration Database Administration Improvements&Enhancements Technical Support Custom Programming Service Availability • Normal Business Hours: Mo—Fri: 8:30 am—5:30 pm (Except Holidays) • Email& Phone Support/Help Desk: o Available during normal business hours o After Business Hours: Email Support&Voice Message Collection for next business day o Onsite assistance within 1 business week(additional charges may apply) Service Requests/ Response Time • Emergency: assigned immediately during business hours(<1 hour response time) • Emergency: assigned within 2 hours during non-business hours(<5 hour response time) • 0-8 hours (during business hours)for issues classified as high priority • Within 48 hours for issues classified as medium priority • Within 5 working days for issues classified as low priority solodev Solodev Proposal I Website Development I solodev.com Page 41 of 51 TAB4: Solodev Approach to Delivery of Services When you have ambitious online goals you need your website built on the right platform to ensure long- , term success. Solodev is the right choice for power,flexibility,security and ease of use. Several reasons to choose Solodev include: i. User-Friendly& Intuitive CMS Design onAnyone without any technical or programming knowledge can easily manage content across many online channels(including social media applications, multiple websites,dedicated mobile websites and even mobile applications).Simply put,Solodev provides marketers with the ability to direct their C >, online initiatives from start to finish. Multi-Channel Flexibility(Including Mobile Apps) With more than 40%of traffic coming from mobile devices, having a great website may no longer be I sufficient.With Solodev you will have a solution in place that can grow with your business needs— ... — eCommerce, Mobile Apps, or Social Media Apps can all be built to streamline your operations and ® eliminate duplicate efforts. Out of the Box Features OWe have extensive experience and understand our clients need a robust and comprehensive O toolbox.When cruising around on the information superhighway, it's good to have something extra Cl3 when you want to pass your competition.Solodev has the muscle to put you in front of the pack. That means you have all the power you need. •S, Security it 01"111 � Your website contains information more valuable than gold so we are always on guard.Solodev websites get tested more than a student during mid-terms and pass with flying colors.We have the security knowledge to keep your data safe and your site protected from malicious attacks,so you can sleep at night. I Scalability In the rapidly changing Internet landscape,it's important to choose a company that can not only successfully build your website today but also allows you to take advantage of the next wave of technology that is sure to come. Search Engine Optimization • An investment to increase organic search rankings can pay big dividends,which is why Solodev is a 0 wise choice.Solodev builds websites with Search Engine Optimization in mind and allows its users to build pages in a way that makes them highly favored by all major search engines like Google,Yahoo! ` and Bing. ((—:.;) Dedicated Support Solodev will become your trusted partner.With Solodev's rapid-response maintenance plan you will receive 24/7/365 emergency support, and can be assured you have access to help when you need it. You will have the peace of mind knowing your software is secure and functioning at all hours. OsoIodevr Solodev Proposal I Website Development I solodev.com Page 42 of 51 Methodology for Website Redesign Phase 1 - Planning & Requirements Gathering: ,50lodeV • eas realized online Information and requirements gathering-The first step is id to define the scope of the project and once that is Crea:tve .,, complete, all requirements will be identified and gathered, Work �,, d,,�.•-w' -A�� .0.1MIf1Q while implementations will be properly prioritized, Plan documented,and clearly communicated to all stakeholders. �-�- Acceptance criteria and documentation standards should a. also be determined at this stage. Share our Client's Vision -Solodev values the collaborative spirit of the creative process and understands that effective ,,,..-•- ..•. „�,,,e av�•° communication with an emphasis on listening is the key to our client's complete satisfaction and Solodev's continuing success. Rather than selling our vision to the client, it is our goal to understand the client's vision with the key objectives and implement those into the final product. Ultimately, our client's vision becomes Solodev's vision as well. Planning-The project is broken down into the smallest possible components such as modules,tasks, and groupings for easy management and progress tracking. All necessary resources will be identified and acquired. A detailed work plan/project schedule will then be developed and presented for approval. Possible scope modifications can also be discussed and implemented in this phase. Risk Management-All potential risks will be identified,their impact will be assessed, and appropriate strategies will be developed to minimize or strategically eliminate such risks. Scope of work changes and potential project impediments will be analyzed and sufficient contingencies will be evaluated along with proposed solutions. Phase 2 - Design, Development and C3 GxCr Implementation: Once the vision is identified, all information is gathered, and the creative and project plans are °p° developed and disseminated to key stakeholders, e MOW 1WMPAISSION we will design wireframes of the initial structures 40 ow.Was -ma=r „ along with relationship and information flow charts.ma For demonstration purposes,varied visual formats ...^�� will be utilized allowing for easy brainstorming sessions.At this stage,the selected key innovative ideas will be also presented for a feedback to o ensure the best possible end results. Once all wireframes/mockups are approved,drafts of homepage, sectional and interior page designs will be presented for additional brainstorming and feedback sessions. Osolodev' Solodev Proposal I Website Development I solodev.com Page 43 of 51 Define the Creative Process-In developing the best design g!3 ci:i solution for the City of Miami Beach,we have a basic set of doctrines to follow. Solodev's "manifesto" for delivering a world- class website: '4°1"° 0 Q a E • Simplicity:The design must be crisp,clean and well-organized. • l • Sophistication:The design should evoke a sense of elegance and sophistication, embodying a sharp, modern style that ��E �°°^^� _ -CI demonstrates the City's commitment to modern technology. • Intuitiveness:The structure of the homepage navigation and —Ea -Q interior site map should be easy to understand-providing the - user a clear path for finding the information they are seeking. • lE3 -1:21 • Content:The bottom line is that"content is king." In this new web era,the design of a website should serve the functionality -1E1 CI and"searchability"of the content. Developing a design that does -1:111 not enhance these competencies is illogical-and does not N - consider the long-term objectives of growing and leveraging the most important marketing tool in your arsenal. Portable —$..r,,,r 0 a - -m •--�-• --- • Control:The T••• site must derive its navigation and content from a About Osceola County dynamically-generated source,making it easy to manage and more compliant with search engines. • Innovation: �-• •^ ^�• °•^ b•..•., , The site should deliver an experience that ties the user back to the City and engages with all audiences.This should be - achieved through new and innovative features that invite the user to participate in online programs and exploit the ,q, .n.....— w„ social media phenomenon. Wan � This phase is marked by the beginning of designing, building, _= and delivering individual functional requirements not currently inherent in the selected CMS and complete system -- - environment collaboration will be ensured. Software coding, preparation for tests, security upgrades and other tasks will •e• be performed. not Blum event 2 G 37. Phase 3 — Content — -- Conversion/Migration: =N = �:..«w.. .S=it1WEJ.t i■ • ,<. ...,._ --- Upon implementation of all collected feedback and r•, �,,,,m„ a..rwrrwwrsrrrre am•tat•n. fl wear• qAY-_. receipt of necessary approvals,Solodev will migrate "" " '""°"' ... _. .r.w•r.rr•w.•..w.rar rim.»rn..•.+w•.rw•. mwi and manage existing content and develop the custom databases required by the City of Miami Beach. Solodev will then define the appropriate permissions •--■----r•— p= ..........,.......r.,.,.r....�...•de_.b...... °t.... for each database and implement them into the '»""""°" '"'" °-- �r..... overall system. SOlOCIeV• Solodev Proposal I Website Development ( solodev.com Page 44 of 51 Phase 4 — Documentation & Training of Staff: Feedback/Approval-We are committed to listening to our clients' needs,receiving their feedback,and facilitating changes in a timely manner. From the initial stage of this project,Solodev will schedule creative"brainstorming" sessions with the intent to elicit direction on specific aspects of design and functionality. Ultimately,we believe that creating in a vacuum is less productive and proper collaboration is vital to producing a better product. No project phase will be complete until final approval from key stakeholders is obtained. Documentation—Documentation throughout this project will be maintained. From the initial stage of requirements gathering and acceptance criteria clarification,scope changes and approval chains,all information will be properly collected and stored. Details such as date,description, and requestors'names will be included. Technical Communication—Held on a daily basis from the beginning and then as needed through the final phases of this project.All common communication channels including in-person,email,telephone,and video conferencing will be used. Regular project updates will be held via teleconference. Project progress,betas,documentations and other items will be demonstrated for feedback and discussed for future directions to minimize re-work and ensure exceptional results. Training—Upon completion of our project,we want to ensure our client is most comfortable with the software and fully satisfied with the functionality and performance of the implemented systems provided. Therefore,Solodev will complete an on-site training session and provide user-friendly manuals. so(OOEV TRAINING WORM Ongoing Client Education and Support-Solodev will be always here! We understand that no website project is ever truly over.As new technology is evolved and new requirements emerge,additional ADDITIONAL SUPPORT functionality,training sessions,or custom programming projects are often CONTACT INGOAMATIOIC desired.Solodev will serve you as a trusted advisor and assist you with 407 `° ;""" w- S00159 soio new project initiatives to ensure all of your needs are always met. w, Avow salodev c«^ csolodw �Y{SDlodeir Solodev Proposal I Website Development I solodev.com Page 45 of 51 Phase 5 — Quality Assurance / Acceptance: We have developed a preliminary quality assurance plan for this project to ensure optimal performance, security and usability. QUALITY ASSURANCE TASKS PROCESS PROJECT DOCUMENTATION& Project Documentation and Progress Verification. Identify all AUDITS requirements, revisions,and documents. Formal&Informal Reviews including:Baseline Quality Review, Testing PROJECT REVIEWS and Evaluation, Review of Software Codes, Modules, Functionality, Custom Connectors,etc. APPROVAL PROCESS Tested, Completed and Released milestone must be reviewed and (CHECK POINTS) accepted by the client. CHANGE CONTROL During implementation and integration phases, change controls may be required. SOFTWARE CONFIGURATION Monitor, control, and test the software deliverables and their functional characteristics. Ensure proper interaction with identified environments. PROBLEM REPORTING Identified discrepancies must be brought to the PMs attention to ensure prompt resolution. Some software revisions may be required to ensure desired results.All CUSTOM DEVELOPMENT revisions must be properly documented, tested, and identified deficiencies or bugs will be corrected. Identify testing activities to be performed on software and individual SOFTWARE TESTING modules.Assign testing activities to resources and schedule time to complete testing.All testing results must be properly documented and a plan must be implemented for corrective measures. INTEGRATION TESTING Test software capability and individual modules, resolve any conflicts between functions. LOAD TESTING Perform load testing to ensure reliability even under heavy load conditions. Series of varied tests will be performed to fully exercise the comprehensive platform, its units,and individual functionality. Ensure the SYSTEM TESTING implemented system can handle all required tasks and performs at the desired standards level.All sections requiring improvement must be identified and rectified. VALIDATION TESTING Validate all software requirements;ensure hardware and software meets interface requirements. ACCEPTANCE All portions have been properly tested by both the developer and user and have been found satisfactory. Final deliverable will be accepted. l"soIodev Solodev Proposal I Website Development I solodev.com Page 46 of 51 Project Management Process We have honed our implementation and development process through years of practice and have established a comprehensive plan that will guide us in this project. MEW WWI PAR INEft RTIAL RESEARCH SITE MAP WR1ETfA16 OUTLIIE OBIIOI COMB VALIDATION &OUTLINE BI�WREI LAUNCH ASSE SRENT MUCK DESIGNER REFIRE 1 A t. r b CUENT FEEDBACK SITE MAP FW AL RIIItAI ;puniE WIREPRAI ES SITE CONTENT WENS PAGE NOBI PAGE REVEM MEETING REVwV REVIEW SIPBMI SIDII REVIEW NEVEM Month 1 : Months 2 - 4: Month 4 - 5*: Meetings, Research, Creative Begins, Branding, Testing, Revisions, Wireframes, Sitemaps Coding &Artwork Review Beta Site PROJECT PHASES PHASE I Requirements Gathering, Planning, Risk Management, 5. DELIVER 1. DISCOVER Setup PHASE II Site Mapping; Architecture; PHASE III 4. DEVELOP 2. DEFINE Creative Brief; Design Rounds PHASE IV Development, Implementation&Integration 3. DESIGN DELIVERY Training,Testing& Documentation; Launch, Maintenance&Support •Timeline is highly dependent on availability of web assets including content,web copy,and images,as well as the client's promptness in providing feedback and approvals to proceed with next milestones.Solodev will not be responsible for any delays caused by the Client or any other factors outside of Solodev's control. y solOdeir Solodev Proposal I Website Development I solodev.com Page 47 of 51 luacy of Resources Solodev has adequate resources to complete this project.The key resource for successful website design and development project completion is experienced,creative and skilled staff. All of our staff members assigned to this project have been with our company for at least one year and have worked on several projects of similar scope and complexity. Project Schedule Outlined below is a high-level timeline for this project. We have defined the major tasks that will take place.A detailed schedule will be presented for the City of Miami Beach to review and approval in the first phase of this project. TASK NAME DETAIL DELIVER/ MONTH PLANNING AND SETUP PROJECT PLANNING Kick-off meeting,discovery process and project planning. One Conduct research&analysis,collect branding collateral,review existing SITE ARCHITECTURE content and provide best practices for page reduction, define content mul One structure,optimize site map for easy navigation and format to upload into CMS,develop wireframes to demonstrate key components and layout. DEVELOPMENT CMS INSTALLATION Set up Content Management System to power the website(server setup, One-Two setup for web development,and software installation) CREATIVE DESIGN Develop homepage,interior and sectional page designs and present for Two feedback and approval. BUILD OUT Develop website templates&convert approved designs into templates Three-Four CONTENT MIGRATION Migrate existing content to a new website. Three-Four CUSTOM PROGRAMMING Develop and integrate defined SOW items(see"project investment/pricing Four-Five &INTEGRATIONS schedule"for detail) RESPONSIVE DESIGN Develop responsive design for optimal viewing on smart phones, tablets and Four-Five personal computers. TRANSITION AND LAUNCH TESTING&SUPPORT Testing, modifications,and support hours to ensure successful launch Four-Five TRAINING Provide training session s). Four-Five HAND-OVER Site is handed over to the clientl transition. Five SUPPORT& Ongoing Support, Website Maintenance, Server Administration, User Support, One-Twelve MAINTENANCE Technical Support and Software Updates. ESTIMATED PROJECT DURATION: 4 - 5 Months* *Solodev will not be liable for any delays caused by the Client or external factors beyond Solodev's control. **Changes to the scope of work will directly impact the project timeline and/or project cost. "• solodev Solodev Proposal I Website Development I solodev.com Page 48 of 51 solodev ideas realized online TAB 5: Cost Proposal t► NAIAVv":.' BEACH APPENDIX E COST PROPOSAL FORM Failure to submit Appendix E, Cost Proposal Form, in its entirety and fully executed by the deadline established for the receipt of pro sosals will result in proposal bein• deemed non-responsive and being rejected. Bidder affirms that the prices stated on tie proposal puce form below -epresents the entire cos; of the items in NI accordance with the requirements of this RFP, nclusive of is terms, conditions, specifications and ether requirements stated herein and that no claim wi.l be made on acoount of any Increase r wage scales. material prices,delivery delays, taxes, insurance, cost,ndexc-s or any other unless a cost escalation provision is allowed herein and has been exeresed by the City Manager in advance The Bid Prce Four (Appendix E) shall be completed mechanically cr, if manually, in nk. Cost Proposal Form(Appendix E)completed in pencil shall be deemed non-responsive.All corrections on the Proposal Tender Form(Appendix E)shall be initialed Total Group A Website Design Services Quantity U/ M Unit Cost (Quantity x Unit Item Cost) Al :Graphic Design i 1 1 Lot 1 $ 15,000 1 $ 15,000 A2 Navigation Design 1 1 Lot 1 $ 8,500 i $ 8,500 A3 Integration Strategy Implementation 1 1 Lot 1 $ 20,000 1 $ 20,000 A4 (Other(if any,itemize on separate sheet) 1 Lot n/a n/a GROUP A TOTAL(WEBSITE DESIGN SERVICES) S 43,500 Total Group B Server Installation Services 2uantity U/ M Unit Cost (Quantity x Unit Item Cost) B1 (Installation Services 1 1 Lot $ 3,500 ; $ 3,500 B2 'Operating System Software __...._......._..._..__...._...._..___...___..._........_1....__...__...1_._._.................._Lot i _...._._n/a. ....._...__..__.._.._._____.__.._...n/a .... B3 Licenses and Certificates(specify any required) 1 Lot 1 n/a I n/a B4 ;Other (if any, itemize on separate sheet) 1 I Lot n/a n/a GROUP B TOTAL(SERVLR IN D RLLATION SERVItLj) $ 3,500 Total Group C CMS, Website Installation and Implementation Quantity U / M Unit Cost (Quantity x Unit Item Cost) Cl CMS Solution,Installation and Implementation . 1 Lot $ 2,000 ; $ 2,000 C2 ;Website Installation and Implementation 1 Lot I $ 15,500 } $ 15,500 C3 !Other(if any, itemize on separate sheet) 1 Lot $ 8,000 : $ 8,000 GROUP C TOTAL(CMS and Website Installation and Implementation) $ 25,500 *solodev- S,!-),deV Proposal Website Developm . solodev.com Page 49 of 51 A * solodev ideas realized online Total Content Migration Quantity U /M Unit Cost (Quantity x Unit Cost) Dl Content Migration (up to 20,000 pages) 1 Lot $ 30,000 $ 30,000 r D2 Other(if any, itemize on separate sheet) 1 Lot $ - GROUP D TOTAL(Content Migration) $ 30,000 Total Tral i•-g Quantity U/M Unit Cost (Quantity x Unit Cost) Training,daily inclusive of travel,meals and El 5 Day $ 1,500 $ 7,500 accomodations E2 Other(if any, itemize on separate sheet) 1 Lot $ - $ - CROUP E TOTAL(Training) $ 7,500 Total Support Services Quantity U /M Unit Cost (Quantity x Unit Cost) Support Services Original Term(Three(3)years) Fl 3 Year $ 16,000 $ 48,000 (75 hours+server admin&updates+ web admin) Support Services Renewal Terms(option to renew F2 for two(2) additional one-year periods). 2 Year $ 16,000 $ 32,000 75 hours+server admin&u.dates+ web admin _ GROUP F TOTAL(Suport Services) 5 80,000 G Total rout Additional Services Quantity U / M Unit Cost (Quantity x Unit !tern Cost) G1 Hourly Rate for Additional Services(not to exceed) 100 Hours $ 100 $ 10,000 GROUP F TOTAL(Suport Services) $ 10,000 *GRAND TOTAL(GROUPS A, B, C, D, E, F AND G) $ 200,000 *Grand Total for all groups will be utilized to calculate the Cost Points as described in Section 0400(4). Bidder's Affirmation Company: • Solodev Authorized Representative Dasha Moore Addrew 800 N. Magnolia, Suite 1400, Orlando, FL 32803 lelepnonr. 407-898-1961 Email daohagaolodev.com Authorized Represemauve s Sipiudre: l O50lOdeV -':dev Proposa ! Website Development I solodev.com Page 50 of 51 solodev ideas realized online Investment Detail Detailed scope of work required for successful completion of this project is noted below: WEBSITE DESIGN, DEVELOPMENT & IMPLEMENTATION COST (www.miamibeachfl.gov &www.mbculture.com): DELIVERABLE DETAIL AMOUNT * • Kick-off meeting&discovery process •PROJECT MANAGEMENT Research and analysis $8,500 • Project plan development and project planning • Ongoing project management SETUP&SOFTWARE INSTALLATION • Server setup and software installation on a server dedicated by the client. $5,500 • Define content structure and develop/optimize website navigation SITE ARCHITECTURE • Develop wireframes to define key components,layout and workflow $8,500 • Develop and optimize sitemap and import into CMS GRAPHIC DESIGN • Develop 3 design concepts and implement up to two rounds of revisions. $15,500 WEB TEMPLATE DEVELOPMENT • Develop website templates and convert approved designs into templates. &MOBILE • Responsive coding for optimal viewing on smart phones, tablets and personal $15,500 computers. CONTENT MIGRATION • Migrate up to 20,000 pages of content(including web assets such images, $30,000 files,and links). • Configure desired modules: • Events Calendar • ADA Compliance • Google Translate • Web Search • Online Video(s) • Video integration PROGRAMMING&MODULE • Newsletter • Photo Gallery • GoogleAnalytics CONFIGURATION • Online Forms(up to 3) • Social Media • Document manager $20,000 • Rotating Banner Intearation • Weather Widaet • A-Z Location Plugin • Includes testing of all features and within scope revisions. TRAINING AND SUPPORT • Five day training on CMS and content management(incl.travel and meals). $7,500 TOTAL DEVELOPMENT& IMPLEMENTATION COST: $110,000 *Proposal doesn't cover any subdomains.Any changes to this scope of work may have a direct impact on project cost and timeline. ANNUAL SERVICES: SERVICE DETAIL AMOUNT* • Software security updates SOFTWARE UPDATES, • Server Administration TECHNICAL SUPPORT& • Website administration $16,000 WEBSITE MAINTENANCE • Website maintenance,Help Desk,Training&Technical support(75 hours/year). (Begins at project inception and is billed monthly on the 1St day of each month). ADDITIIONAL BLOCK OF HOURS: SERVICE DETAIL AMOUNT* Additional purchased blocks of 100 hours: TECHNICAL SUPPORT& • Website Enhancements and custom programming $10,000 WEBSITE MAINTENANCE • Creative Work • Website maintenance,Email and Technical support *Support&Maintenance-any requested hours not secured via a block of hours will be billed at our standard hourly rate of $135/hour on the 1st day of each month for services provided during preceding month. {SOlOdev ;:iev Proposal I Website Development solodev.com Page 51 of 51 ATTACHMENT D INSURANCE REQUIRMENTS APPENDIX F Insurance Requirements RFP 2015- 163-LR Website Design, Development and Implementation PROCUREMENT DEPARTMENT 1700 Convention Center Drive Miami Beach, Florida 33139 CA MIAMI BEACH INSURANCE REQUIREMENTS The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive, 3rd Floor, Miami Beach, Florida 33139, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability Insurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D. Professional Liability Insurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 10%of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida,with the following qualifications: The company must be rated no less than "A-" as to management, and no less than "Class VII" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 1700 CONVENTION CENTER DRIVE 3rd FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. SWORN STATEMENT PURSUANT TO SECTION 287.133(3)(a), FLORIDA STATUTES, ON PUBLIC ENTITY CRIMES THIS FORM MUST BE SIGNED AND SWORN TO IN THE PRESENCE OF A NOTARY PUBLIC OR OTHER OFFICIAL AUTHORIZED TO AND MINISTER OATHS. This sworn statement is submitted to £'�/ o kia ni / eac k [print nArne of the public entity] by � w►ca Pan de Coo [print i ividual's name and title] 146 ^/ L b / for Jug `Pre ram aA go [print name of entkply submitting sworn statement] whose business address is / 8c %! • Ala r)D/fa ,4rervve / gv/te z' ,'d 0/'a'do " rG 2 8 O and(if applicable) its Federal Employer Identification Number(FEIN)is (If the entity has no FEIN, include the Social Security Number of the individual signing this sworn statement: /0//49- •) 2. I understand that a"public entity crime"as defined in Paragraph 287.133(I)(g),Florida Statutes,means a violation of any state or federal law by a person with respect to and directly related to the transaction of business with any public entity or with an agency or political subdivision of any other state or of the United States, including,but not limited to,any bid or contract for goods or services to be provided to any public entity or an agency or political subdivision of any other state or of the United States and involving antitrust, fraud,theft,bribery,collusion, racketeering,conspiracy,or material misrepresentation. 3. I understand that"convicted"or "conviction"as defined in Paragraph 287.133(1)(b),Florida Statutes, means a finding of guilt or a conviction of a public entity crime,with or without an adjudication of guilt, in any federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989,as a result of a jury verdict, nonjury trial,or entry of a plea of guilty or nolo contendere. 4. I understand that an"affiliate"as defined in Paragraph 287.133(1)(a),Florida Statutes,means: 1. .A predecessor or successor of a person convicted of a public entity crime;or 2. An entity under the control of any natural person who is active in the management of the entity and who has been convicted of a public entity crime. The term"affiliate"includes those officers,directors, executives,partners,shareholders,employees, members,and agents who are active in the management of an affiliate. The ownership by one person of shares constituting a controlling interest in another person,or a pooling of equipment or income among persons when not for fair market value under an arm's length agreement,shall be a prima facie case that one person controls another person. A person who knowingly enters into a joint venture with a person who has been convicted of a public entity crime in Florida during the preceding 36 months shall be considered an affiliate. 5. I understand that a"person"as defined in Paragraph 287.133(1)(e),Florida Statutes, means any natural person or entity organized under the laws of any state or of the United States with the legal power to enter into a binding contract and which bids or applies to bid on contracts for the provision of goods or services let by a public entity,or which otherwise transacts or applies to transact business with a public entity. The term"person"includes those officers,directors,executives,partners,shareholders,employees, members, and agents who are active in management of an entity. 6. Based on information and belief,the statement which I have marked below is true in relation to the entity submitting this sworn statement. [Indicate which statement applies] V Neither the entity submitting this sworn statement, nor any of its officers,directors,executives, partners,shareholders,employees,members,or agents who are active in the management of the entity,nor any affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement,or one or more of its officers,directors,executives, partners,shareholders,employees, members,or agents who are active in the management of the entity,or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement,or one or more of its officers,directors,executives, partners,shareholders,employees, members,or agents who are active in the management of the entity or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. However,there has been a subsequent proceeding before a Hearing Officer of the State of Florida, Division of Administrative hearings and the Final Order entered by the Hearing Officer determined that it was not in the public interest to place the entity submitting this sworn statement on the convicted vendor list. (attach a copy of the final order) I UNDERSTAND THAT THE SUBMISSION OF THE FORM TO THE CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN PARAGRAPH I (ONE)ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND,THAT THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN WHICH IT IS FILED. I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM THE PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF THE THRESHOLD AMOUNT PROVIDED IN SECTION 287.017,FLORIDA STATUTES FOR CATEGORY TWO OF ANY CHANGE IN THE INFORMATION CONTAINED IN THIS FORM. /7/ 4._____--- [signature] Sworn to and subscribed before me this_ 3 day of -.ts O- ,20 2 I IC. ...,,,, t Personally known JJ Or Produced identification 1 L Clr e_a lveu L _ Notary Public—State of IC)r 4C_ Q.ce 0.f\C O f _�1,_ ari f LX L 1 C.U/tr_L17—__ My commission expires Ok I U I C1 19 (Type of Identification) I N.. e e 11-4/ , I--- (,V I Uj4 wq ..�.� �••wl��4.,e recce 4, .. .c AR y••. �i (Pri ted, typed or stamped O Q;•� •: (P 1. commission name of notary public) c° 209 Q :MYm0, • � _ Pug v F9083 . Q F Form PUR 7068(Rev 6/11/S) No' O•• Qz `"�try;••.• Pug ,\•:0 4,