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LTC 454-2016 Combined Noise Report
MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive,Miami Beach, FL 33139, www.miamibeachfl.gov OFFICE OF THE CITY MANAGER NO. LTC # 454-2076 LETTER TO COMMISSION TO: Mayor Philip Levine and Members of e City Cr, ission • FROM: Jimmy L. Morales, City Manager DATE: October 21, 2016 SUBJECT: Combined Noise Report: Quarterly Noise Report Q2-2016 (April —June, 2016); and Annual Noise Report 2015-2016 (July 2015 —June 2016) This Letter to the Mayor and City Commission (LTC) provides noise data and analysis on the Code Compliance Department's (Code) enforcement efforts regarding the City's Noise Ordinance. The analysis includes both the Quarterly Report for Q2-2016 (April 1, 2016 - June 30, 2016) and the Annual Report (July 1, 2015 through June 30, 2016) Noise Report. The data presented in this LTC is submitted in accordance to the requirements established in the 2008 Noise Administrative Guidelines which were adopted via resolution and approved on October 7, 2008. Data includes total number of noise complaints, location and noise type, time and day of the week the complaint was received, response time, disposition and number of cases with a valid or non-valid disposition, classification of noise cases, and other details. During Q2-2016 the City transitioned from Permits Plus, the long utilized database to track Code violations, to a new permitting and licensing system, known as Energov. As such, the information provided in this report is based on the data obtained from both sources. The report includes the following documentation: • Attachment A: Detailed data table for all noise cases for the period from July 1, 2015—June 30, 2016. • Attachment B: Detailed data table for commercial noise cases for the period from July 1, 2015 —June 30, 2016. • Attachment C: Detailed data table for all noise cases for Q2-2016. • Attachment D: Detailed data table for commercial noise cases for Q2-2016. • Attachment E: Disposition of noise cases presented to, filed for appeal, or scheduled to be heard at Special Master Hearings for Q2-2016. I. Summary of Annual Report Data Attachment A to this report provides annual data for Quarters 3 and 4 of calendar year 2015, and Quarter 1 and 2 of calendar year 2016. During the reporting period for July 1, 2015 through June 30, 2016 a total of 3,793 noise complaints cases were received. Of the 3,793 total cases, 91 were canceled by the complainant, 38 were voided due to entry errors, 15 were deemed duplicate complaints, 432 were routed to the Police Department as the request was received during hours that Code does not operate, eight were closed, and two were determined to not be applicable to LTC: Annual Noise Report 2015-16 and Q2-2016 Noise Report(April—June 2016) Page 2 of 5 Code. Subtracting these 586 cases from the total number of cases opened results in 3,207 cases with a disposition of valid or non-valid. During the annual evaluation period, a total of 546 cases were deemed valid, resulting in an overall validity rate of 17% for all noise cases. A historical review of noise cases by year shows that the number of noise cases received and specifically responded to by Code have maintained a higher level relative to 2007-2008. This may be a result of the improved tracking of complaints along with ease of access and ability to contact Code or Police to initiate a complaint regarding noise. Annual Total of Noise Cases (Handled by Code Compliance) 5000 4500 4412 4000 3884 3655 3432 3664 3728 3500 • 3357 3207 IILFJ'JJLJ4 9 - - - T -1Ny �6 1' ti�4 The report shows that residential noise violations, b oth hi storically and statistically, account for the majority of noise cases. During the 2015-2016 evaluation period, residential noise cases accounted for 64.5% of noise cases/investigations (2,068 cases), of which 362 cases were identified to be valid. This yields a 17.5% validity rate. When a similar analysis is applied to commercial cases, the validity rate reflects as 12.6% of 756 total commercial cases with 95 cases deemed valid. BREAKDOWN OF TOTAL CASES BY TYPE July 2015—June 2016 Residential 2,068 64.5% Commercial 756 23.6% Other 382 11.9% Unknown 1 0.0% Totals 3,207 100% There were 2,661 cases that failed to meet the noise violation threshold during the 2015-2016 evaluation period. Nearly one-half of the instances (46.2%), were due to no noise being identified by the responding Code Compliance Officer (CCO) at the time of arrival. An additional 44.3% were deemed to not be excessive or plainly audible after 11 PM (at 100 feet) by the responding CCO. LTC: Annual Noise Report 2015-16 and Q2-2016 Noise Report(April—June 2016) Page 3 of 5 Music/ Not Loud Noise or lowered No Access No Not a Music/ Excessive 2,661 NON-VALID prior to Exception Noise Not No Info CASES arrival or Access Noise Granted Code Loud or AND After Avail per Code AT ALL Issue Excessive 11 PM Not audible at complai 100ft. nant TOTALS 93 72 1230 34 32 1107 72 21 PERCENTAGES 3.5% 2.7% 46.2% 1.3% 1.2% 41.6% 2.7% 0.8% Response time is a crucial element in responding to noise complaints representing the period between the time the complaint is received by the Parking Department's Dispatcher, and "arrival time" to the location by a CCO. The table below reflects response time and outcome by establishment type. Code continues to strive to respond to noise complaints within a 15-20 minute window. Average Time for Code Officer to Arrive (July 2015-June 2016) Number Average Average Time from Establishment Time to Number of Call Received by of Type Officer's Status Cases* Dispatch to Code Cases* Arrival Officer's Arrival Residential 0:22:02 VALID 322 0:21:43 NON-VALID 1620 0:22:06 3,019 Commercial 0:19:03 VALID 79 0:18:48 NON-VALID 650 0:19:05 VALID 66 0:21:21 Other 0:22:16 NON-VALID 282 0:22:29 All Cases 0:21:20 VALID 467 0:21:10 NON-VALID 2552 0:21:22 *Average Time Calculated using only those cases with valid time data for both"Time Call Received by Dispatch"and"Time of Arrival by Code Officer". During the annual evaluation period, a number of major events took place including Memorial Day Weekend, Winter Music Conference, Spring Break, Halloween, New Year's Eve and other events associated with music. All these events were associated with an increased number of noise violations. II. Summary of Quarter 2 - 2016 During Q2-2016 (April 1 — June 30, 2016) there were a total of 783 noise cases investigated by either Code or the City of Miami Beach Police Department (MBPD). Of these: • 19 cases were canceled by the complainant prior to Code's arrival, • 3 cases were voided, • 8 cases were deemed not applicable to Code and/or closed, and LTC: Annual Noise Report 2015-16 and Q2-2016 Noise Report(April—June 2016) Page 4 of 5 • 80 cases were routed to MBPD during periods that Code does not operate. When the above referenced 110 cases are subtracted from the total number of noise investigations, the result is 673 cases with a disposition. The disposition reflects a number of possible outcomes including whether the noise complaint met or failed to meet the noise threshold. During the rating period, of the 673 cases, 86 were deemed as meeting the threshold of being excessive, unusual and/or unnecessary; resulting in an aggregate noise validity rate of 12.8%. Further analysis reflects that the noise validity rate for residential areas was 12.4%, whereas the validity rate for commercially zoned areas during the same period was identified at 10.3%. The analysis for Q2-2016 indicates that of the total 673 cases addressed by Code, 627 (93.2%) were identified to have taken place in residential areas; 29 (4.3%) were identified to have taken place in commercially zoned properties, and 17 (2.5%) took place within the public right of way or on public property. This quarter reflects a historical high for residential noise cases which may be attributed to some data collection issues that arose during and after the database conversion. The chart below reflects this information. BREAKDOWN OF TOTAL CASES BY TYPE April 2016-June 2016 RESIDENTIAL 627 93.2% COMMERCIAL 29 4.3% OTHER 17 2.5% TOTAL 673 100.0% As in previous reports, loud music remains the most common type of noise complaint (497 cases — 73.8%) followed by construction-related noise (105 cases — 15.6%). As it relates to day of the week, Saturday continues to be the day with the highest incidents of noise cases (191 cases — 28.4%). The table below provides the response time and outcome for Q2-2016. Average Time for Code Officer to Arrive (Q2-2016) Number Average Average Time from Establishment Time to Number of Call Received by of Cases* Type Offices Status r' Cases* Dispatch to Code Arrival Officer's Arrival VALID 68 0:21:34 Residential 0:19:33 NON-VALID 492 0:19:17 603 Commercial 0:23:28 VALID 2 0:16:00 NON-VALID 25 0:24:04 VALID 5 0:25:26 Other 0:16:28 -VALID 11 0:12:24 VALID 75 0:21:41 All Cases 0:19:43 NON-VALID 528 0:19:27 `Average Time Calculated using only those cases with valid time data for both "Time Call Received by Dispatch"and"Time of Arrival by Code Officer". LTC: Annual Noise Report 2015-16 and Q2-2016 Noise Report(April—June 2016) Page 5of5 Further analysis to determine the reasons why a noise complaint failed to meet the threshold to issue a Notice of Violation indicates that in approximately 84.5% of the complaints, the noise level either failed to meet the excessive, unusual and/or unnecessary threshold, or there was no noise identified upon arrival by the CCO. The table immediately below provides detailed information on all outcomes based on the assessment made by the responding CCO. Not Loud or Music/Noise No Not a TOTAL CASES No Music/Noise Excessive lowered Access Code THAT FAILED TO Noise Not Loud AND After Exception MEET NOISE Upon nor 11PM - prior to /No Granted Issue/ THRESHOLD Arrival Excessive Not arrival per Access No audible at complainant code Info. 100ft. 587 254 235 7 33 21 12 25 PERCENTAGES 43.3% 40.0% 1.2% 5.6% 3.6% 2.0% 4.3% III. Special Master Appeal Hearings As part of due process afforded pursuant to Chapter 162, Florida Statutes, noise violations are appealable before a Special Master. Attachment E reflects the resolution and/or current status of noise-related cases appealed as of this reporting period. There were 22 noise-related cases pending appeal before the Special Master during Q2-2016. Of these, 12 have yet to be heard; and the dispositions of the remaining 10 cases are as follows: • Three cases were adjudicated guilty, and • Seven cases were dismissed by the Special Master for various reasons, which may have included failure to meet the "clear and convincing" standard of evidence. IV. Conclusion Noise remains a very important issue addressed by Code as it has a direct correlation with the quality of life of our residents. As such, response time to noise complaints continues to be a key factor for the Department. Code has completed the conversion from Permits Plus to Energov. The new web-based platform is designed to allow for greater integration of information across various departments. With its web-based process, the database is designed to facilitate timelier uploading of information. This is in line with the City's use of technology as a tool to facilitate process. Along with the Body Worn Cameras and a significant increase in both field and academic training, Code continues to improve its buuss', 'ness processes and delivery of services. JLM/SMT/f'9�/it�S�S/RFM Attachments Attachment A: Annual Noise Case Data,July 1, 2015 through June 30, 2016 Attachment B: Annual Commercial Noise Case Data, July 1, 2015 through June 30, 2016 Attachment C: Q2-2016 Noise Case Data Attachment D: Q2-2016 Commercial Noise Case Data Attachment E: Q2-2016 Special Master Case Result Summary F:\CODE\$ADM\NOISEWnnual and Q2-2016 Noise LTC1Q2-2016 and Annual LTC-3.docx • 4: 11111111:1 V1 0 H' m U 111111 O _a 0, Z Q o On o C O r a. 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