ComLog Service Agreement Contract 2 c,G 9 _ 27233
C7 N OCT. 19, 2Goq
117 boulevard Brunswick
Pointe-Claire,Quebec H9R 5N2
ComLog Service Agreement Contract
Gold Package
Ref# NP72/32A— P7180
You will receive:
• 24/7 technical support including troubleshooting,installation,and configuration assistance
• Four-hour phone response
• Remote diagnostic technical assistance
• Toll-free call-in number(1-888-558-9320)
• Software upgrades
• Material replacement of parts within 2 business days,once a Return Material Authorization
(RMA)number has been issued
• If required,on-site assistance within 1 business day during regular business hours after diagnostic has been
made
The Gold Service Agreement is based on a yearly fee,
outlined below and/or In a separate purchase order.
Service Agreement Contract
Extended Warranty: 8th Year(12 Months)
Term Begins: October 1, 2016
Term Ends: September 30, 2017 ATTEST:
Package: GOLD ��� z *
� r.
Price: $2,745.00 USD ( ti •
afael E. ,,C)ty C _ �� "
Purchase Order No**: - ��_
Ac reed and Sinned Upon By: Acireed and Sinned Upon By: �} F
CVDS Inc.
City of Miami Beach( OC), f�r Arls
Depart ent of eme ncy managerry*
Miami ch,FL, (U A) •
Representative:Michel LaRue, CPA, CA Repre ntati
Title:Controller Title:
Date: 40/,6 Date: I (' '
i t l
*"If Purchase Order No. is not applicable, please fill in the Billing Information form and send back to us.
APPROVED AS TO
FORM&LANGUAGE
&FOR EXECUTION
•
T:514.426.7879
(-)Iff /2 , )14/(7' F:514.426.3511
Attorney RAf Data www.cvds.com
05
117 boulevard Brunswick
Pointe-Claire,Quebec H9R 5N2
August 22,2016
Clarise Ferguson,Assistant Director of Emergency Management
City of Miami Beach
Department of Emergency Management
1100 Washington Avenue
Miami Beach,FL,USA
33139
Reference: Warranty Service Quote for ComLora Recorders P7180(EOCUP7279(Main),
Dear Ms.Ferguson:
We would like to inform you that the r Year Gold warranty coverage to the ComLog Recorders that are being used at
the City of Miami Beach will expire on September 30,2016.
Endosed is the ComLog Service Agreement Contract for the renewal of your warranty service coverage for the
ComLog Recorder. In order for the renewal to take into effect,please send back a signed copy of the contract by fax,
email or by mail addressed to my attention,as well as a copy of your Purchase Order. If a Purchase Order is not
available,please return a completed copy of the Billing Information form with the Agreement for appropriate billing to
occur. Upon receipt of the signed service contract and/or purchase order,an invoice will be prepared and mailed to
you.
Below is our quoted price for this category. The price is on an annual basis and is quoted in United States dollar.
Description 8th Year-P7180(EOC) 8th Year—P7279(Maln)
(12 Months) (12 Months)
Term Begins October 1,2016 October 1,2016
Term Ends September 30,2017 September 30,2017
GOLD $2,745.00 $4,260.00
If you require additional information,please call me at(514)426-7879 extension 227,or contact me by e-mail at
mlarue@cvds.com.
We want to take this opportunity to thank you for your confidence in our products and we are looking forward to your
continuous support.
Very truly yours,
Michel LaRue,CPA,CA
Controller
4 ffi
1:514.426.7879
F:514.426.3511
www.cvds.corn