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2017-29813 Resolution 2017-29813 RESOLUTION NO. A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AMENDMENT NO. 7 TO THE AGREEMENT, DATED OCTOBER 10, 2014, BETWEEN THE CITY OF MIAMI BEACH AND TYLER TECHNOLOGIES, INC., FOR THE REPLACEMENT OF THE CITY'S ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM AND THE CITY'S PERMITTING SYSTEM, TO INCREASE THE AMOUNT OF PROJECT MANAGEMENT SERVICES TO BE PROVIDED BY TYLER. WHEREAS, on October 10, 2014, the Mayor and City Commission approved an agreement with Tyler Technologies, Inc. (Tyler), to replace the City's current enterprise resource planning ("ERP") system, known as Eden, and the City's current permitting system, known as Permits Plus (the "Agreement"); and WHEREAS, the replacement of these systems was a key component of the Administration's goal of re-engineering core business processes to maximize efficiencies and service to constituents, as well as to improve internal controls; and WHEREAS, the City Manager appointed an ERP Steering Committee (the "Steering Committee") to receive status updates on the implementation process, mitigate any project risks, and evaluate any amendments or changes that may be requested by project stakeholders; and WHEREAS, on September 2, 2015, the Mayor and City Commission adopted Resolution No. 2015-29110, which approved and authorized the City to execute Amendment No. 1 to the Agreement, to modify the "go-live" dates set forth in the Agreement; and WHEREAS, on October 14, 2015, the Mayor and City Commission adopted Resolution No. 2015-29159, which approved and authorized the City to execute Amendment No. 2 to the Agreement, to amend the provisions regarding mobile software licenses, project management services, and the allowable hours for custom reports; and WHEREAS, on February 10, 2016, the Mayor and City Commission adopted Resolution No. 2016-29283, which approved and authorized the City to execute Amendment No. 3 to the Agreement, to amend the provisions regarding reporting tools, end user training, and professional services to support the User Acceptance Testing phase; and WHEREAS, on April 13, 2016, the Mayor and City Commission adopted Resolution No. 2016-29344, which approved and authorized the City to execute Amendment No. 4 to the Agreement, to modify the "go-live" dates set forth in the Agreement, and the provisions regarding professional services, and maximum number of hours for custom report development services; and WHEREAS, on October 19, 2016, the Mayor and City Commission adopted Resolution No. 2016-29593, which approved and authorized the City to execute Amendment No. 5 to reallocate unused data conversion funds in the project budget; and WHEREAS, on January 11, 2017, the Mayor and City Commission adopted Resolution No. 2017-29704, which approved and authorized the City to execute Amendment No. 6 to amend the provisions regarding project management services; and WHEREAS, separately from the City's original Agreement with Tyler, the City Manager has engaged Tyler for additional professional services after the Munis Financial module went live on May 2nd, 2016, pursuant to Tyler's contract Nos. 110515-TTI and 113011, awarded by the National Joint Powers Alliance (NJPA); and WHEREAS, the Steering Committee, at its meeting on March 9, 2017, determined that it was necessary to change the go-live date for Phase 3, HR/Payroll, from April 3, 2017 to May 5, 2017, to allow additional necessary time for the City and Tyler teams to complete system configuration and data conversion; and WHEREAS, the postponement of the go-live date for the HR/Payroll module has necessitated the need for additional implementation services from Tyler for the period of time between April 3, 2017 and May 5, 2017; and WHEREAS, the City Manager recommends approval of Amendment No. 7 to the Agreement to purchase the professional services detailed in Attachments 1-4; and WHEREAS, the City deems it necessary to amend the Agreement to increase the quantity of project management services; and WHEREAS, the contract modifications authorized herein shall be funded from the project's contingency funds, and do not require any additional appropriations by the City Commission. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH FLORIDA, that the Mayor and City Commission hereby approve and authorize the Mayor and City Clerk to execute Amendment No. 7 to the Agreement, dated October 10, 2014, between the City of Miami Beach and Tyler Technologies, Inc., for replacing the City's Enterprise Resource Planning (ERP) system and the City's permitting system, to increase the amount of project management services, as necessitated by the parties' postponement of the go-live dates for the HR/Payroll module of the system. PASSED and ADOPTED this aG day of April, 2017. , der Philip ATTESTED BY: May• APPROVED AS TO FORM & LANGUAGE /( 5- /o & FOR EXECUTION Rafa-I E. ranado pL- Vhf f /�' City Clerk c 'AttorneyDote T:\AGENDA\2017\4-April\Information Technology\Tyler Amendment 7 Resolution.docx N Resolutions -C7 M MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: April 26, 2017 SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AMENDMENT NO. 7 TO THE AGREEMENT, DATED OCTOBER 10, 2014, BETWEEN THE CITY OF MIAMI BEACH AND TYLER TECHNOLOGIES, INC., FOR REPLACING THE CITY'S ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM AND THE CITY'S PERMITTING SYSTEM, TO AMEND THE PROVISIONS REGARDING PROJECT MANAGEMENT SERVICES. ...... ........ RECOMMENDATION Approve the resolution. ANALYSIS On October 10, 2014, the City Commission approved and authorized the City to execute an Agreement with Tyler Technologies, Inc., to replace the City's current enterprise resource planning ("ERP")system, known as Eden, and Permits Plus, the City's permitting and licensing system (the "Agreement"). The replacement of these systems is a key part of the Administration's goal of re-engineering core business process to maximize efficiencies and service to constituents, as well as improve internal controls. On September 2, 2015, the City Commission approved Amendment No. 1 to the Agreement with Tyler Technologies, Inc., to modify the ERP System 'Go-Live' Dates as follows: a. Phase 1 —Financials: changed from October 1,2015 to April 1, 2016. b. Phase 2—EnerGov: changed from December 1, 2015 to April 1,2016. c. Phase 3— HR/Payroll:changed from July 1, 2016 to January 1,2017. d. Phase 4— Utility Billing and Revenue:changed from July 1,2017 to January 1,2018 On October 14, 2015, the City Commission approved Amendment No. 2 to the Agreement, to amend provisions regarding project management services, software licenses for mobile devices, and the allowable hours for the development of custom reports. On February 10, 2016, the City Commission approved Amendment No. 3 to the Agreement, to amend provisions regarding reporting tools, end user training, and professional services to support the User Acceptance Testing phase. On April 13, 2016, the City Commission approved Amendment No. 4 to the Agreement, to Page 662 of 1596 amend provisions regarding go-live dates, custom reports hours, and professional services to support the "Go-Live" activities due to the change of"Go-Live" dates as follows: a. Phase 1 — Financials: changed from April 1, 2016 to May 2, 2016. b. Phase 2— EnerGov: changed from April 1, 2016 to May 2, 2016. c. Phase 3— HR/Payroll:changed from January 1, 2017 to April 3, 2017. On October 19, 2016, the City Commission approved Amendment No. 5 to the Agreement, to reallocate unused data conversion funds in the project budget. On January 11, 2017, the Mayor and City Commission adopted Resolution No. 2017-29704, which approved and authorized the City to execute Amendment No. 6 to amend the provisions regarding project management services. The Administration has also engaged Tyler for post go-live services outside the scope of the original agreement with Tyler, as authorized by the City Manager, pursuant to Tyler's contracts 110515-TTI and 113011, awarded by the National Joint Powers Alliance (NJ PA); To facilitate the transition to the new ERP system,the City Manager's ERP Steering Committee meets regularly to receive status updates on the implementation process, mitigate any project risks, and consider any amendments or changes that may be requested by project stakeholders. The latter is critical in maintaining the goal of minimizing system customizations that may increase costs, delay project completion, and create issues for future system updates. At its March 9, 2017 meeting, the Steering Committee, determined that it was necessary to change the go-live date for Phase 3, HR/Payroll, from April 3, 2017 to May 5, 2017, to allow additional necessary time for the City and Tyler teams to complete system configuration and data conversion, therefore, the quantity of project management services and implementation days to be provided by Tyler, as set forth in the Agreement, for the implementation are insufficient to complete Phase 3, HR/Payroll, and made a recommendation to the City Manager to seek to amend the Agreement with Tyler Technologies as follows: a.Amend the "Go-Live" dates for Phase 3 as follow: Phase 3— HR/Payroll: changed from April 3,2017 to May 5, 2017. b.Amend the Project Management Services to be provided by Tyler as follow. Exhibit Al to the Agreement, entitled "Munis Investment Summary," is hereby amended as follows: The line item for"Dedicated Full Time Project Manager(Monthly)",with 27 units, at a Unit Price of $20,750.00, at an Extended Price of $560,250.00, is hereby amended to provide for 29 units,at an Extended Price of$601,750.00. c.Amend the Munis Implementation Days to be provided by Tyler as follow: Exhibit Al to the Agreement, entitled "Munis Investment Summary," is hereby amended as follows: The line item for"Bridge Day Half Day",with 1 units, at a Unit Price of$638.00, at an Extended Price of$638.00, is added. Page 663 of 1596 Ss. '. The line item for"Bridge Days", with 3 units, at a Unit Price of $1,275.00, at an Extended Price of$3,825.00, is added. The line item for "Pre-Live Days", with 13 units, at a Unit Price of $1,275.00, at an Extended Price of$16,575.00, is added. The line item for"HR/PR Implementation Days",with 3 units, at a Unit Price of$1,275.00, at an Extended Price of$3,825.00, is added. The line item for"Estimated Travel Expenses", with 1 units, at a Unit Price of$18,700.00, at an Extended Price of$18,700.00, is added. This change results in an overall increase of $85,063.00 for project management services and implementation days. This item has no impact on the project funding, since no additional dollars are being added, and the adjustments came from the contingency built into the contract. CONCLUSION The City Manager, after considering the recommendations of the ERP Steering Committee, recommends that the Mayor and City Commission approve the Resolution and Amendment No. 7 to the Agreement, to amend the project management services. This amendment has no impact on the City's total funding for the project, since no additional dollars are being added, and the adjustment came from the contingency built into the contract. KEY INTENDED OUTCOMES SUPPORTED Streamline The Delivery Of Services Through All Departments Legislative Tracking Information Technology Page 664 of 1596