LTC 317-2017 2017 South Florida Business Journal Healthiest Employer AwardMIAMI BEACH
OFFICE OF THE CITY MANAGER
NO. LTC#
317-2017
LETTER TO COMMISSION
TO: Mayor Philip Levine and Members
FROM: Jimmy L. Morales, City Manager \t-~t:::~~~-
DATE: June 13, 2017
SUBJECT: 2017 South Florida Business Journ Healthiest Employer Award
We believe that improvements in employee health, and corresponding health coverage costs,
can be achieved through wellness plan management, disease management, case management,
measuring results, making lifestyle changes, promoting wellness education and promoting
healthier decision making. Although the idea to develop a Wellness program for the City began
years ago, we finally executed an agreement with Humana in January 2016, to administer a
program that is tailored to the needs of our employees. Our wellness program, administered by
Go365 (formerly known as Hum ana Vitality) and NRG Corporate Well ness is off to a great start!
Although we have limited data with regards to a return-on-investment, and within a self-funded
health plan an increase in large claimants can have a big effect, we can certainly say that when
compared to other corporate wellness programs, the City has done a phenomenal job in getting
employees engaged in lifestyle changes that are beneficial not only to the employee, but to the
City as well.
The City has a number of planned wellness activities each month where participation is steadily
growing. Even with space constraints to hold these activities, we have found ways to keep our
popular recurring activities going. We keep it moving! Work friendships and camaraderie is
seen throughout the organization. The consciousness of our employees can be seen each day.
Below is a highlight of some of the current activities:
• Camp large group training for City employees is powered by NRG Fitness (Peter Ware),
and takes place two days a week in two locations: City Hall and Fleet/Sanitation
Building. NRG runs six 45 minute training sessions each week. NRG also hosts Camp
NRG training on the beach on the beach once a month.
• Peter also conducts multiple seminars each month on health eating habits, snack
choices and tastings, the dangers of sugar, Type 2 diabetes, healthy smoothies, and
other healthy lifestyle tips that shift unhealthy behavior. Lunch-n-Learn seminars are
hosted at various City locations each month as well.
Letter to Commission
2017 Healthiest Employer Award
Page 2
• NRG Fitness has energized our workforce and created an extraordinary high level of
employee engagement that is yielding happier, dedicated and more productive
workforce. We have even heard testimonials from employees participating on how they
have been able to discontinue medications for cholesterol and type 2 diabetes.
T
Letter to Commission
2017 Healthiest Employer Award
Page 3
• We have also had cooking demonstrations and guided tours of our local grocery stores
by a nutritionist. During the tour, employees learned how to read nutrition labels, select
lower fat products, choose the heart healthiest oils, and much, much more.
• Another component of our Wellness Program is financial wellbeing, which includes
subjects for budgeting and debt management to investing and saving to buy a house.
We had a few sessions this year and have more scheduled for the remaining of the year.
• On Wednesdays at 5:30p (City Hall), there is an opportunity to increase flexibility and
muscle strength, improve respiration, energy and vitality, maintain a balanced
metabolism, improve athletic performance and many other benefits at our Yoga session.
• Zumba classes provide a large calorie burn through aerobic activity done with interval
training in mind. It is both a dance class and a fitness class held on Tuesdays and
Thursdays at 5:15pm (City Hall Parking Garage-Rooftop or 61h
Floor). Fernando is an
awesome high energy instructor that brings a lot of Latin flavor to each session.
Whether you know how to dance or not, this class is sure to get you moving and burning
calories.
Letter to Commission
2017 Healthiest Employer Award
Page4
Albeit new, we wanted an opportunity to showcase our wellness program among other South
Florida businesses. In March 2017, the City entered into the South Florida Business Journal
"Healthiest Employer Award" which allows businesses in South Florida to be recognized for their
wellness program successes. Below is some of the data provided in the questionnaire, which
we believe contributed to the City being named as one of the 2017 Healthiest Employers in
South Florida (presented by Florida Blue). The City was in the category among the top ten
large employers in South Florida (500 employees or more), and featured in the June 2nd Edition
of the South Florida Business Journal. We were among companies such as American Express,
City Furniture, Palm Beach County School Board, and the number one healthiest employer,
Humana. These companies have had wellness programs in place for five years or more. We
consider it an honor to be named alongside these companies when our program is only a year
and a half old.
• At the end of year one (December 2016) of our Wellness Program 9.2% of our
employees completed a health assessment, and 6.4% of our employees completed
biometric screenings. (See Attachment "A" for COMB Go365 Activity Report)
• In March 2017, we had 17% of employees that completed health assessments, and
12.8% completed biometric screenings.
• In our first Step Challenge we accumulated a total of 19,869,469 steps! On average
each participant did 11 ,827 steps, which surpassed the recommended 10,000 steps a
day.
• Since January 2017, NRG has trained 1,879 City employees
• Since January 2017, NRG has hosted monthly seminars for 226 City employees
• Since January 2017, NRG averaged 15 City employees per Camp NRG training session
Letter to Commission
2017 Healthiest Employer Award
Page 5
The City's Wellness Program is progressing and we will continue to build on this platform by
soliciting the support of multilevel leadership, engaging employees, partnering with vendors that
can provide essential components of our program, and communicating our mission to have a
healthy workforce. We believe we have improved the mindset of some and changed the culture
of many to pursue a healthier lifestyle by creating a personalized strategy that gives employees
control over their health. (See Attachment "B" Engagement Statistics as of April 2017)
It is our intention to be named the 2018 Healthiest Employer in South Florida. With the
integration of our new medical administrator, Cigna, collaborating with Humana Go365, NRG
Fitness, and the City's benefit team, we will work together to achieve our wellness goals and
objectives.
Attachments
COMB Activity Report
Engagement Statistics
JLM/MT/MS
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Activity Report:
Are your employees living healthy?
Included in this report, your company's:
• Status
• Biometric Screening
• Go365 Age
• Points
Note: Individual data is not shared in this report and
metrics are calculated using aggregate data from
employees and/or adult dependents eighteen (18)
years of age or older. Employees are defined as the
primary account holder on the Go365 account in
this report.
Go365™ is a rewards program that inspires lifelong well-being
for everyone, no matter the level of fitness. It gives employees
the tools to reach their optimal health.
Members earn Points by participating in health-related activities
that can be tracked and measured. Examples are taking well ness
classes, exercising, and getting regular medical checkups and
screenings. More Points lead to a higher Status.
Status
Higher engagement in Go365 can
lead to a growing culture of health
and wellness to better support your
business goals.
Prior Plan Year ended with 4%
of employees achieving Silver
Status or above.
A member's Status will remain Blue
until they have completed one of the
following three activities:
A section of the Health Assessment*
online or on the Go365 App, a
biometric screening* or a verified
workout.
Status Levels
Blue Bronze
Initial Status Activating
Wellness
Completed a
section of the
Health
Assessment:
gotten a biometric
screening· or
logged a verified
workout
Group Name: CITY OF MIAMI BEACH,CITY OF
MIAMI BEACH
Group Number(s) #: 530608
Division(s): All
Activity Period End Date: March 2017
Prior Activity Period End Date: December 2016
Members Enrolled in Go365: 1,858
Members with other Coverage (Not Go365 Eligible): 26
Members with Pending Go365 Enrollment: 9
Total Members in Group: 1,884
Everyone benefits when
people are in charge of
their own health.
-Blue
-Bronze
-Silver
-Gold
-Platinum
Silver Gold Platinum
Committing to Dedicating to Championing
Well ness Well ness Well ness
Ongoing Rigorous Highest degree of
engagement in engagement engagement and
Recommended throughout the dedication,
Activities show year, good outcome excellent results
positive outcomes measures or
achievement of
Recommended
Activities
·Adult children can only move a family out of Blue Status by completing a verified workout.
Go365 activities may take up to 45 days to be rewarded and displayed in your Go365 reports. GCHJR48EN 0916
2017 Go365TM Page 1 of 3 Go365 Activity Report
To take advantage of all that Go365 offers, we encourage members to complete the full
Health Assessment.
Health Assessment completion
(employees only)
Mar-17
-17.0•\o
Feb-17
-l2AO.o
Jan-17
• 5. 7~~:0
Dec-1G
-9.2%
Nov-1G
-a.4q.~1
Oct-16
-S.l'h
Prior program year ended with 9.2% of employees taking the
Health Assessment.
The Health Assessment is designed to help members identify their
health and lifestyle factors, as well as areas that they can focus on
to improve their overall health and well-being.
Members who complete the Health Assessment or provide other
health profile information receive personalized activities to help
address health risks and achieve optimal health.
Members with activated Recommended Activities (goals): 2%
Prior Period Members with activated Recommended Activities
(goals): 1 °/c
Employee verified or self-reported results
Verified results from a biometric screening are used
when available, otherwise self-reported results from a
Health Assessment are used. See charts for percentage
of employees who have completed each assessment.
Metabolic Risk is a new data attribute which does not
appear in periods ending before 2016.
·················································································································································································
Biometric screening
Employees who completed a biometric screening
Mar-17
-12.Bq.~
Feb-17
-7.7%
Jan-17
0.0°:o
Dec-16
• G.40.b
Nov-16
• 6.41:o
Oct-16
• 6.3~·\.l
Prior program year ended with 6.4% of employees completing
their biometric screening.
Members who complete a biometric screening receive:
• Points for each of the biometric screening measurements completed:
blood glucose, total cholesterol, blood pressure, BMI (height and weight)*
• Additional Points if results are in a healthy range*
• An updated Go365 Age after also completing the Health Assessment
Employees who completed a biometric
screening with measurements in a healthy range
Current Prior
• 2 or fewer measurements
• 3 measurements
• 4 or more measurements
*Adult children are not eligible to earn Points or Bucks for biometric screening completion or in-range results.
Go365 activities may take up to 45 days to be rewarded and displayed in your Go365 reports. GCHJR48EN 0916
2017 Go365r" Page 2 of 3 Go365 Activity Report
Go365Age
Members receive their Go365 Age so they know how their bodies are aging based on the health choices they make.
Member age
-e
0
0 0
Go365 Age meets or is lower than actual age
Go365 Age exceeds actual age by up to 5 years
Go365 Age exceeds actual age by 6-9 years
Go365 Age exceeds actual age by 10 or more years
Current
Group average
actual age
43
Gmup average
C)o365 Age
48
Prior
Gmup ~verage
actual age
43
Group average
Go365 Age
46
• A member receives a Go365 Age upon completion of the Health Assessment. Actual and Go365 ages are
shown for all employees and adult dependents that have received their Go365 Age.
• Go365 Age is ideally the same as or less than the actual age of the participant.
• As participants engage in Go365, their Go365 Age is continually adjusted and updated.
Points
Points Earned by Category
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
L~unent Pnl)r
Fitness
Prevention
Education
Healthy Living
• Other/Carry Over
• Employer Sponsored Events
• Pers. Activities
.Goals
• Bucks Limit Category
.Kids
Members earn Points as they complete activities in
each category.
Points overview
Points Earned
March 2017 430,600
Current Year 1,598,218
Prior Year Ending 1,017,659
Points measure a member's participation in Go365 .
More Points lead to a higher Status .
• Go365 breaks Recommended Activities into two separate subsets defined as the following: 1) Recommended Activities (goals) are overarching goals
Go365 recommends to members, such as lower your blood pressure or start getting active; 2) Recommended Activities (goals support) are supporting
personalized activities that Go365 recommends to help achieve an overarching goal, such as Courses, Conversations or Health Coaching.
Go365 activities may take up to 45 days to be rewarded and displayed in your Go365 reports. GCHJR48EN 0916
2017 Go365rM Page 3 of 3 Go365 Activity Report
~3
City of Miami Beach-530608
Engagement
Strategy: On-site CEC with a full wellness calendar; fitness classes, educational seminars, nutritional consults, high leadership buy-in
Industry: Public Sector
Effective Date: January Total Health,
NIM WPD/TH Incentive Measurement: N/A Medical, NIM?:
~--------
-------
Employee Only (Earned} Total Blue Bronze Silver Gold Platinum Participation% Engagement% Gold+% HA # HA% BS # BS% Date Pulled
r--~-~-....:J;.;::a""n:=u"'ary:..!-'--1:..:7,__.:;1..:-:405 i 1248 · 144 I 12 L 1 0 i 1.17% 0.93% 0.07% 0.00% O.Of"% 2/2/2017
February-17 140l 1200' lB6--tif 3R _ _}._ 14.71% 1 .o.9% 0.28% 0.00% _ o.oo~, 2t2o/io_p_ !
1-------M_a_rc_h_-1_7-+-.;;;1377 'J.026 _]5§ J_ !7 12 _ ~ 25.49% 6.75% 1.16% 0.00% _ O.OO"~a 3 20/201I.__
1---------'A-"'p:..:..r:.:_il-_::1"+7 1~1038i li_2 J_~ ~5~ 17 + _6 26.28% 8.38% 1.63% 0.00% 0.00% 4/25/2017 I
1--------'-M-"'a'-'y--1"'7+ _____ L ______ ~· i,_ ___ . -~~----
June-17
1-------.::.;Ju::..:l"-y-_::1.:....71-,
1--------'-A"'u"""-giUS:...:t_;-1:...:7+-~-'
September-17
October-17
November-17
December-17
Full Membershi2_(Rewards} !Total I Blue I Bronze !Silver I Gold I Platinum Participation % Engagement%
Q C,:QI.lf.. () Q()C/..
14.42% 1.33%
,_ ___ ..__...:J:=;an;.;.;:u;;.::a;..L..:ry·-1:.:.7T: ...:18!_8 1171·5· ____ J.:!8 J 14 J L -f--Q I ~ w " I -·W--I ---• ., 1 1 1
February-17 1875} ~08 j __ 2~+ 20 ~ 4 --!. _ !_
1-------M_a_r_ch~·-:-17:+-:-:1835 ~-136!__! ~--' -~0 -+~5 --__ ,., .-. -·" --..
[ April-17 1865 ~ 1.!.70_ -~-l-202 . 1~ J ~ _ 7
I May-17 --~-~-----'
June-17
July-17
August-17
September-17
October-17
November-17
December-17
------+--
7~ ~nQ( r;:, 1.no/.:.
26.54"~ I 5.86)~ I 1.39%
I I o.oo% I
Date Pulled
_1/2/2017_ -
2:/10/2017
3/30/201~-
I 0.00%
I 4/_25/2017-
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