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LTC 28-2002
. . CITY OF MIAMI BEACH Office of the City Manager Letter to Commission No. 2 t;. 2tJtJ2-- m To: Mayor David Dermer and Members of the City Commission Date: February 1, 2002 From: Jorge M. Gonzalez \. ,~ City Manager cJ~O SUBJECT: AN ANALYSIS OF PERFORMANCE MEASUREMENT ACHIEVEMENTS FOR THE QUARTER ENDED SEPTEMBER 30, 2001, WITHIN THE DEPARTMENTS OF CODE COMPLIANCE, FIRE, FLEET MANAGE- MENT, PARKING, PARKS & RECREATION, PLANNING, AND RISK MANAGEMENT BACKGROUND Attached are the quarterly reports of performance measurement achievements being reported by the departments of Code Compliance, Fire, Fleet Management, Parking, Parks & Recreation, Planning, and Risk Management for the period ended September 30, 2001. The objectives included in these reports were discussed with the Budget Advisory Committee (BAC) during the planning and development stages of this project. The goal is for departments to measure their performance in order to assist in the budget monitoring and management process. The achievements of each department are reported in the attached tables which reflect the objective, the prior two years' actual performance, the prior year fourth quarter, the current year fourth quarter and the year-to-date (YTD) actual performance, as well as comments explaining relevant trends or issues. For most of the measures reported upon, the stated objective was accomplished, In those instances where the objective was not achieved, the respective department is reviewing the operation to ensure future improvement. 1 An Analysis of Performance Measurement Achievements Page 2 February 1, 2002 The following is a summary of the performance objectives for each department: Code ComDliance . to maintain a minimum ratio of field-to-office hours at 70/30 percent . to maintain the monthly average of Letter of Intent inspections performed at 15 . to conduct a monthly average of 160 inspections per officer and reduce the associated violations issued by 5% . to maintain the average number of cases per inspector at 75 per month . to increase compliance prior to Special Master hearing to 70% Fire . to ensure that construction conforms to all applicable Fire Prevention Codes and National Fire Protection Association (NFPA) requirements . to supervise inspections conducted by fire companies of apartment complexes and assure corrections for all violations detected . to conduct inspections of large or complex commercial, industrial, public assembly, or institutional occupancies . to ensure compliance with occupancy limits at all night clubs and restaurants . to ensure the safety of special events held within the City of Miami Beach . to provide public education on fire and life safety issues Fleet Manaaement . to increase preventive maintenance jobs by 20 percent . to maintain repair jobs and the associated costs at current benchmark . to maintain vehicle downtime at the current benchmark Parkina . to maintain an average of at least 5.0 hours of parking enforcement patrol time per shift . to maintain BTR time (Bagging, Traffic Control, Rain Delay) of less than 1.5 hours per shift . An Analysis of Performance Measurement Achievements Page 3 February 1, 2002 Parks & Recreation . to provide mowing, trimming and edging citywide 36 times per year . to provide litter control citywide four times a week for all parks, and three times a week for all landscape areas . to provide semi-annual fertilization for all city palms and trees, and three annual fertilizations for all turf and landscape areas . to resolve within 24 hours all reports of hazardous conditions . to reduce workers compensation claims by five (5)% from the previous fiscal year Plannina . to maintain a 3 business day response for on-site building inspection requests . to review plans for compliance with zoning and design requirements within 10 business days . to respond within 5 days to zoning verification requests Risk Manaaement . to maintain the closed/received ratio at 100% for liability claims . to initiate liability claims investigation within 24 hours of notice . to maintain an open inventory of 350 or less for Workers' Compensation claims . to maintain an average total cost per claim of less than $3,000 for Workers' Compensation claims . to maintain a standard of 24 hour contact with employees involved in potential lost- time cases . to conduct safety training as required by the State of Florida . to perform a minimum standard of building safety inspections This report summarizes our achievements for the fourth quarter in select areas, It is the Administration's goal to provide this information on a quarterly basis to coincide with regularly scheduled financial reporting on the City's fiscal health. 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