LTC 030-2018 South Beach Trolley and Collins Express Service OpeMIAMIBEACH
OFFICE OF THE CITY MANAGER
NO. LTC # 030-2018 LETT R TO COMMISSION
TO: Mayor Dan Gelber and Members of e City C mission
FROM: Jimmy L. Morales, City Manag
DATE: January 22, 2018
SUBJECT: SOUTH BEACH TROLLEY AND �OLLINS EXPRESS SERVICE OPERATIONAL
MODIFICATIONS
The purpose of this Letter to Commission (LTC) is to report on operational modifications to the
South Beach Loops A and B, and Collins Express trolley service intended to improve the quality
of service.
South Beach Loops A and B
Pursuant to direction from the City Commission on January 17, 2018, the South Beach Loops A
(Clockwise) and B (Counter -Clockwise) were extended this morning (January 22, 2018) to serve
the Collins Park neighborhood, while service on the "Via 10 Street Loop" will remain the same
(see Attachment for new route alignment). As a result of route extension, the average service
frequency along Loops A and B is expected to be approximately 20 minutes. Trolley stop signs
have been installed at five (5) new stops established along the extended route segment. The
route extension was advertised via a -news, social media and trolley tracker alerts, and is being
shared via email blast and Nextdoor. Additionally, notices advising passengers of the route
extension were posted at all stops along the South Beach Trolley route.
Collins Express
Given the more direct and convenient service being provided between North Beach and South
Beach by the new Collins Express from the time of its implementation (November 1, 2017), this
loop has experienced an increase in ridership as compared to its predecessor, the Collins Link.
The average daily ridership has increased from approximately 2,900 passengers per day on the
Collins Link to approximately 3,700 passengers per day on the new Collins Express. While the
Collins Express improved the convenience of traveling between the northern City limit and
South Beach by minimizing or eliminating the need for transfer to the Middle Beach Loop in the
area of 41 Street/Indian Creek Drive, the ridership increase has resulted in some trolleys
occasionally reaching capacity and drivers being unable to allow for any additional passenger
boardings. On the other hand, the average daily ridership on the Middle Beach Loop trolley
service has decreased from 3,800 passengers per day to approximately 2,700 passengers per
day after November 1, 2017.
Based on the above ridership analysis, commencing January 23, 2018, the Transportation
Department will be reassigning one (1) of the Middle Beach Loop Trolley vehicles to the Collins
Express service. While minimally affecting service frequency along the Middle Beach Loop
(average service frequency is expected to increase from 12 to 14 minutes), the additional trolley
LTC- South Beach Loops A and B and Collins Express Trolley Service Operational Modifications
January 22, 2098
Page 2
vehicle on the Collins Express will enable the service to meet increased passenger demand
along the route. The average service frequency along the Collins Express route is expected to
be 17 minutes with the addition of one (1) vehicle as compared to 20 minutes currently.
The Transportation Department staff will monitor the performance of the above operational
changes and provide additional updates as needed via LTC.
Please feel free to contact me if you have any questions or concerns.
Attachment: Revised South Beach Trolley Route Alignment
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