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Home My WebLink About2002-24904 Reso RESOLUTION NO. 2002-24904 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING THE SECOND OF THREE ONE (1) YEAR RENEWAL OPTIONS TO THE AGREEMENT WITH APCOAlST ANDARD _ VIP's PARKING SYSTEM TO SUPPLY PARKING CASHIERS/ATTENDANTS AND SUPERVISORS FOR THE CITY'S PARKING SYSTEM; SAID SECOND ONE (1) YEAR OPTION COMMENCING ON AUGUST 4, 2002, AND EXPIRING ON AUGUST 3, 2003; FURTHER APPROVING AN AMENDMENT TO SECTION THREE OF THE AGREEMENT, ENTITLED "COMPENSATION", INCREASING THE HOURLY FIXED FEE BY FIVE PERCENT (5%) FOR PARKING CASHIERS/ATTENDANTS AND SUPERVISORS WHEREAS, the City issued a Request for Proposals No. 672-98/99 on May 13, 1999 to solicit proposals for a two-year contract for parking companies/operators to supply parking cashiers/attendants and supervisors for the City of Miami Beach Parking System; and WHEREAS, on July 21, 1999, the Mayor and City Commission approved the award . to Apcoa/Standard-VIP's Parking for a two (2) year term, with three (3) additional one year renewal terms, commencing on August 4, 1999, and expiring on August 3, 2001; and WHEREAS, On May 16, 2001, the Mayor and Commission approved the first of three one (1) year renewals with Apcoa/Standard-VIP's Parking Systems, commencing on August 4, 2001 and expiring on August 3, 2002; and WHEREAS, Apcoa/Standard-VIP's Parking has provided said services satisfactorily by providing qualified, trained, and courteous staff; and WHEREAS, Apcoa/Standard-VIP's Parking has been responsive in providing additional staffing for periods of peak parking demand during events, including N'SYNC Event; New Year's Eve 2001; 2002 NMMA Boat Show; and Memorial Day Weekend 2002; and WHEREAS, the Administration is satisfied with Apcoa/Standard-VIP's Parking and its overall level of service, including responsiveness, customer service, and facility utilization; and WHEREAS the Transportation and Parking Committee reviewed and endorsed the Administration's recommendation to exercise the second one (1) year option under the Agreement; said option commencing on August 4, 2002 and ending on August 3, 2003; and WHEREAS, in order to insure that Apcoa/Standard-VIP's Parking continue to maintain this high level of service to the City, the Administration further recommends an amendment to Section Three of the Agreement, entitled, "Compensation", increasing the current fixed hourly fee for cashiers/attendants, and supervisors by five percent (5%), effective upon the commencement of the renewal option term, from $9.48 per hour, for cashiers/attendants, and $10.90 per hour, for supervisors, to $9.95 per hour and $11.45 per hour, respectively. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA that the Mayor and City Commission, upon recommendation of the Administration, herein approve the second of three one (1) year renewal options to the Agreement with ApcoalStandard - VI P's Parking System to supply parking cashiers/attendants and supervisors for the City's Parking System; said one year option commencing on August 4, 2002, and expiring on August 3, 2003; further approving an Amendment to Section Three of the Agreement, entitled "Compensation", increasing the hourly fixed fee by five percent (5%) for parking cashiers/attendants and supervisors. PASSED AND ADOPTED this 19th day of ,2002 ATTEST: ~~ fc1A~ CITY CLERK JMG/CMC/SF T:\AGENDA\2002\JUN1902\REGUlARIAPCOA8t\d.RES02.doc APPftOYf.D MTO FORM & LANGUAGe , fQRE)CECUTION ~-i!-OY ~ CITY OF MIAMI BEACH Office of the City Manager Letter to Commission No. ,~~ ~1Zi2t;;Z m From: Mayor David Dermer and Date: March 7. 2002 Members of the City Commission Jorge M. Gonzalez ,',' . ~ City Manager ,'. ,.N" () INFORMATIONAL MEPORT DATED FEBRUARY 20, 2002, ON ALL EXISTING CITY CONTRACTS FOR RENEWAL OR EXTENSIONS IN THE NEXT 180 DAYS, WHICH BY THEIR TERMS OR PURSUANT TO CHANGE ORDERS EXCEED $25,000. To: Subject: Inadvertently omitted from the above subject informational report, was the City's agreement with Apcoa/Standard -- VIP's Parking System to provide parking cashiers, attendants, and supervisors for the City's Parking System. Said agreement expires on August 4, 2002, and allows for three additional one-year renewal terms. The aforementioned agreement will be reported to you at your March 20 Commission meeting. Please advise if additional information is required. JMG:GL I- c: Christina Cuervo, Assistant City Manager Saul Frances, Parking Director Gus Lopez, Procurement Director ~~~~~~ Parking. 1674 Meridian Avenue' Suite 106 Miami Beach, Florida 33139 (305) 534-6888 . Fax (305) 534-0053 May 28, 2002 Mr. Saul Frances Parking Director City of Miami Beach Parking Department 1130 Washington Avenue Miami Beach, Florida 33139 Re: Proposed Hourly Rate Increase for City of Miami Beach Parking System Dear Mr. Frances: This letter is to formalIy request an increase in the hourly rate that is currently bilIed to the City of Miami Beach for the staffmg of the parking system. As you know we have enjoyed a relationship that has not only produced a high level of service, but a commitment to the City of Miami Beach from our company that is second to none. Our services continue to meet, and at times exceeds expectations from your department. The basis of our request is to utilize the rate increase to reward and retain our employees. It is our intent to fulfilI our goal in providing the employees a pay increase. APCOAlStandardlVIP's Parking System respectfulIy asks for a 5% increase to the current rate for both cashiers/attendants and supervisors. The average increase to the employees is estimated at 4%. The additional 1% wilI be distributed among expenses associated with payrolI burden expenses and insurance cost. The proposed increase is as folIows: Cashiers! Attendants Supervisory Current $9.48 $10.90 5% Increase $9.95 $ I 1.45 I thank you in advanced for the consideration of our proposal, and look forward to your response. Sincere~ rj"... Roamy Valera Regional Manager Cc: Chuck Adams, Assistant Parking Director, City of Miami Beach Tom Hagerman, SeniorV.P. Frank Pintado, VIP's Parking . / Ambience In Parldnge ~~ ~!i~Parking. 1674 Meridian Avenue' Suite 106 Miemi Beech. Florida 33139 (305) 534-6888 . Fax (305) 534-0053 May 30, 2001 Mr. Saul Frances Parking Director City of Miami Beach Parking Department 1130 Washington Avenue Miami Beach, Florida 33139 Re: Proposed Hourly Rate Increase for City of Miami Beach Parking System Dear Mr. Frances: APCOAlStandardNIP's Parking Systems currently employs a total of 70 parking attendants/cashiers and supervisors to provide the scope of services under the contract between the City of Miami Beach and APCOAlStandardNIP's Parking System. Attached, please find a list of current employees that are assigned to the City of Miami Beach Cc: Tom Hagennan, Standard Parking Frank Pint ado, VIP's Parking Chuck Adams, City of Miami Beach . Ambiance In Parking. . CllY OF MIAMI BEACH CONMISSION ITEM SUMMARY m - Condensed Title: Approve the second of three one (1 ) year options for renewal with Apcoa/Standard - VIP's Parking Systems, commencing on August 4. 2002 and expiring on August 3, 2003; and approve an amendment to Section Three of the Agreement. increasing the hourly fixed fee for parking cashiers/attendants and supervisors. by five Dercent (5%). Issue: Should the second of three one (1 ) year options for renewal with ApcoalStandard - VIP's Parking Systems and an amendment to Section Three of the Agreement be approved? Item Summary/Recommendation: Apoca/Standard-VIP's Parking Systems' performance has been measured using: (1) responsiveness to directives/requests; (2) customer service and related requests; and (3) facility utilization and associated revenues. They have performed satisfactorily during their first two terms of their contract with the City. A five percent (5%) increase to the fixed hourly rate for cashiers/attendants and supervisors is appropriate in order to retain and attract qualified employees as well as maintain consistency in the application of the Living Wage Ordinance. The Administration recommends this resolution be adooted. Financiallnfonnation: Amount to be expended: Finance Dept. Funds are available from Parking Enterprise Fund Account No. 480.0463.000312 $22,360 Funds are available from 7th Street Garage Fund Account No.142.6976.000312 Source of Funds: $1,229,560 T:IAGENDA\2002\JUN 1902IREGULARIAPCOAA ITD.SUM.DOC AGENDA ITEM R.l G DATE (, -I't- 0:1. CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 www.ci.miami-beach.f1.us ~ COMMISSION MEMORANDUM From: Mayor David Dermer and Members of the City Commission Jorge M. Gonzalez ~ City Manager ~;"'-<-- Date: June 19, 2002 To: Subject: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, APPROVING THE SECOND OF THREE ONE (1) YEAR OPTIONS FOR RENEWAL WITH APCOAlSTANDARD - VIP's PARKING SYSTEM, COMMENCING ON AUGUST 4, 2002 AND EXPIRING ON AUGUST 3, 2003; FURTHER APPROVING AN AMENDMENT TO SECTION THREE OF THE AGREEMENT, ENTITLED "COMPENSATION", INCREASING THE HOURLY FIXED FEE BY FIVE PERCENT (5%) FOR PARKING CASHIERS/ATTENDANTS AND SUPERVISORS. ADMINISTRATION RECOMMENDATION Adopt the Resolution. FUNDING Funds are available from Parking Enterprise Fund Account No. 480-0463-000312. Funds are available from the 7'h Street Garage Fund Account No. 142-6976-000312. ANALYSIS Apcoa/Standard - VIP's Parking Systems "Standard" has provided contract labor in the form of cashiers, attendants, and supervisors for the City's Parking System since August 4, 1999. The initial two-year term expired on August 3, 2001 and the first year of three annual renewal options expires on August 3, 2002. The terms of the Agreement allow two additional one (1) year terms, at the sole discretion of the City. This recommendation would constitute the second of three renewal options. Remuneration for services is in the form of an hourly rate of $9.48 per hour for cashiers/attendants and $10.90 per hour for supervisors. All parking facilities are staffed with personnel supplied by Standard. The Parking Department's Off-Street Parking Division (consisting of the Assistant Parking Director of Off-Street Operations, a Parking Operations Manager, and five (5) Parking Facility Supervisors) performs contract management. On March 7, 2002, as part of the monthly informational reports on all existing City contracts for renewal in the next 180 days, Letter to Commission No. 58-2002 was issued in order to seek input, comments, and/or suggestions from the Mayor and Commission regarding the pending contract renewal. No comments were received. June 19, 2002 Commission Memorandum Renewal Options for Apcoa/Standard- VIP's Parking System Page 2 of 3 APCOAlStandard's performance has been measured using the following criteria: (1) responsiveness to the City's directives/requests, including scheduling and deployment; (2) customer service and related complaints; and (3) facility utilization and associated revenues. 1. Responsiveness to the City's directives/requests, including scheduling and deployment. Standard has been responsive in ensuring all oftheir employees are qualified, trained, and customer-friendly. The ability to consistently provide a qualified labor pool for cashier/attendants, an entry-level position, and (first line) supervisors is, at times, challenging. Standard has been responsive and consistent in providing these services. Moreover, Standard has been responsive during peak parking demands in the City, including the N'SYNC Concert, New Year's Eve 2001, 2002 NMMA Boat Show, and Memorial Day Weekend 2002. During these challenging events, Standard has, at their expense, provided additional temporary labor from their pool of employees that service other contracts in neighboring Cities in Florida and, in some cases, go out of State, to ensure that staffing levels requested by the City were in compliance. 2. Customer service and related complaints. This particular discipline of the parking industry is also quite challenging and key to providing a pleasant encounter for all citizens, including tourists and visitors. Cashiers and attendants are often the first and/or last person a visitor or tourist encounters when visiting our great City. It is essential that this experience always be a positive one. If not, the visitor may have a negative perception, no matter how much they enjoyed their stay. The old motto, "you don't get a second chance to make a first impression" certainly is very true in this case. Standard is proactive in ensuring their employees are always well groomed, uniformed, and courteous. As in any operation, there are always customer requests, Standard instructs their cashiers/attendants to refer any situation that they are unable to resolve to their immediate supervisor. Typically, Standard supervisors address the issue and resolve it. The balance of requests, which to date have been few, are deferred to City staff for clarification and/or direction. This is a very positive approach to resolving customer service issues as it immediately diffuses a situation. 3. Facility utilization and associated revenues. Standard's performance is further reflected in the Parking System financial position. Parking Department's net revenues for attended facilities have increased by 16.8% from Fiscal Year 1999/00 to 2000/01. June 19, 2002 Commission Memorandum Renewal Options for Apcoa/Standard- VIP's Parking System Page 3 of 3 In addition, in order to ensure Standard's ability to maintain this high standard, it is necessary for them to be competitive in the South Florida market. Standard will provided a salary increase of four percent (4%) to their employees pursuant to their contract with the City (see attached). Standard is requesting an increase offour percent (4%) to the hourly fixed fee and an additional one percent (1 %) in order to compensate for increased benefits costs, for a total increase of five percent (5%). The four percent increase will be issued to their employees, effective on the renewal date (August 4, 2002). Incidentally, the one percent (1 %) is to defray the costs of associated payroll increases, including: Liability Insurance (11.03%), FICA (7.65%), Workers Compensation (5.9%), State Unemployment (1.67%), Federal Unemployment (.80%), and Health Insurance (11.67%). If approved, this would bring the fixed hourly rate from $9.48 for cashiers/attendants and $10.90 for supervisors to $9.95 and $11.45, respectively. This will allow for Standard to continue to be competitive and attract qualified personnel. The five percent (5%) increase is recommended to be effective immediately. This recommendation is consistent with the City's application of the Living Wage Ordinance. As a reminder, the Living Wage Ordinance is not applicable to this contract (or its renewals) due to the Standard Agreement pre-existing the passage ofthe Living Wage Ordinance. However, in the spirit ofthe Living Wage Ordinance, a five percent (5%) increase was approved for the first one- year renewal term and it is again being recommended for the second one-year renewal term. A byproduct of this recommendation to increase the hourly fixed rate by five percent (5%) is that it allows for a gradual increase in the hourly fixed rate as opposed to a "one time hit" in the future when compliance with the Living Wage Ordinance will be mandatory. Furthermore, at the June 3, 2002, Transportation and Parking Committee Meeting, the Committee reviewed and unanimously endorsed this recommendation. CONCLUSION The Administration recommends that the Mayor and Commission approve the second of three one (1) year options for renewal with Apcoa/Standard - VIP's Parking Systems, commencing on August 4, 2002 and expiring on August 3, 2003; and further approve an amendment to Section Three of the Agreement, entitled, "Compensation", increasing by five percent (5%) the hourly fixed fee for parking cashiers/attendants and supervisors, effective immediately. JMG/CMC/SF Attachment T:\AGENDA\2002\JUN1902\REGULARIAPCOAA TTD.CME02,doc CITY OF MIAMI BEACH June 26, 2002 Mr. Roamy R. Valera, Regional Manager APCOAfStandard Parking -VIP Parking Systems, Inc. 1674 Meridian Avenue, Suite 106 Miami Beach, Florida 33139 RE: PROFESSIONAL SERVICES AGREEMENT Dear Mr. ~a:~a~,j: This correspondence serves to inform you that on June 19,2002, the City of Miami Beach Mayor and Commission approved (Resolution No. 2002-24904) the second of three one-year renewal options, pursuant to the Professional Services Agreement between the City of Miami Beach, Florida and APCOA/Standard-VIP's Parking Systems to provide Parking Attendants/Cashiers and Supervisors for the City of Miami Beach Parking Department. Said annual renewal commencing on August 4,2002 and expiring on August 3, 2003. In addition, your request for a five percent (5%) increase in the hourly fixed rate for cashiers/attendants and supervisors was approved. Therefore, effective August 4, 2002, the new hourly fixed rate for cashiers/attendants is $9.95 and $11.45 for supervisors. I would like to take this opportunity to convey my appreciation for the continued excellent service provided by APCOAfStandard Parking to the City of Miami Beach. I look forward to a continued successful relationship with you and your organization! If you should have any further questions, please contact Chuck Adams, Assistant Parking Director/Off-Street Operations at (305) 673-7000, extension 6483 or me at extension 6483. Sincerely, saul~s~ Parking Director c: Jorge M. Gonzalez, City Manager Christina M. Cuervo, Assistant City Manager Chuck Adams, Assistant Parking Director/Off-Street Operations Tom Hagerman, APCOAfStandard Parking Frank Pintado, VIP's Parking Systems Miguel Beingolea, Standard Parking SF/sf F:" PI~G\$ALL\SAUL\SFLETTER\APCOA02.L TR ~~Iaml Beach Parking System, Histone Old City Hall, 1130 Washington Avenue. SUite 100. MiamI Beach, Florida 33139-4600 Pnnn.. nn~l R73-7505