HomeMy WebLinkAbout2002-25024 Reso
RESOLUTION NUMBER 2002-25024
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, WAIVING, BY S17THS VOTE, THE FORMAL BID
PROCESS, FINDING SUCH WAIVER TO BE IN THE BEST INTEREST OF THE
CITY, AND AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN
AGREEMENT WITH MOTOROLA, INC., IN THE AMOUNT OF $272,702.16,
FOR FY2002-2003, FOR A ONE-YEAR SERVICE AGREEMENT,
RENEWABLE ON AN ANNUAL BASIS, UNTIL THE NEW CITYWIDE RADIO
SYSTEM IS INSTALLED, FOR MAINTENANCE OF THE CITY'S EXISTING
800M HZ TRUNKED ANALOG PUBLIC SAFETY RADIO SYSTEM.
WHEREAS, the City's existing 800MHz Trunked Analog Public Safety Radio
System and Dispatch Consoles with SIMS Radio System are critical to the well-being of
the citizens of Miami Beach; and
WHEREAS, the present Motorola, Inc. Service Agreement has expired and the
City will be replacing the existing system within the next two years; and
WHEREAS, a Service Agreement is required to cover the period prior to the
installation of the new Public Safety Radio System.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission waive, by 517ths vote, the formal bid process, finding such waiver to be in
the best interest of the City, and authorize herein the Mayor and City Clerk to execute a
one-year Service Agreement, in the amount of $272,702.16, for FY2002-2003, between
the City and Motorola, Inc., renewable on an annual basis, until the new City-wide Radio
System is installed, for maintenance of the City's existing 800M Hz Trunked Analog
Public Safety Radio System. This includes six (6) Radio Sites with one (1) Redundancy
Backup Radio Site; one (1) two hundred foot free-standing Radio Tower; seven (7)
Police and Fire Dispatch Center positions with SIMS Radio Management System; the
Harris 10GHz Digital Microwave System; and approximately one thousand and fifty-four
(1,054) Portable/Mobile/Base Station Radios.
PASSED and ADOPTED this 23rd day of
ATTEST:
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FORM & lANGUAGE
& FOR EXECUTION
19{fZfl-
CllY OF MIAMI BEACH
CONMISSION ITEM SUMMARY
m.
-
Condensed Title:
A resolution of the Mayor and City Commission of the City of Miami Beach, Florida, waiving, by 517ths vote,
the formal bid process, finding such waiver to be in the best interest of the City, and authorizing the
Administration to issue a Standing Order to Motorola, Inc., in the amount of $272,702.16, for the period of
FY2002-2003, renewable annually, until the new city-wide radio system is installed, for maintenance ofthe
Ci 's existin 800MHz trunked Analo Public Safe Radio S stem.
Issue:
Whether a new Standing Order for Motorola, Inc. should be issued pursuant to sole source requirements
for maintenance of the City's existing Motorola 800MHz Trunked Analog Public Safety Radio System.
Item Summa IRecommendation:
Currently, Motorola, Inc., provides city-wide maintenance for the existing City's Motorola 800M HZ Trunked
Analog Public Safety Radio System. This maintenance is required until a new system is installed. The
Administration recommends a roval of the followin Standin Order for Motorola, Inc.
Advisory Board Recommendation:
I N/A
Financiallnfonnation:
Source of Amount Account Approved
Funds: 1 $272,702.16 550.1750.000325 -Internal Service
Fund, FY2002-2003
D 2
3
4
Finance Dept. Total $272,702.16 550.1750.000325 -Internal Service
Fund, FY2002-2003
Ci Clerk's Office Le islative Trackin :
M. Kay Randall, Director, Information Technology
Si n-Offs:
Department Director
Assistant City Manager
AGENDA ITEM
DATE
C77
If) - ,).3-(),;;L
CITY OF MIAMI BEACH
CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139
www.ci.miami-beach.f1.us
To:
From:
Subject:
COMMISSION MEMORANDUM
Mayor David Dermer and Date: October 23, 2002
Members of the City Commission
Jorge M. GOnZalej," /
City Manager dolV' 0
A RESOLUTIO OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, WAIVING, BY SnTHS VOTE, THE FORMAL
BID PROCESS, FINDING SUCH WAIVER TO BE IN THE BEST INTEREST
OF THE CITY, AND AUTHORIZING THE MAYOR AND CITY CLERK TO
EXECUTE AN AGREEMENT WITH MOTOROLA, INC., IN THE AMOUNT
OF $272,702.16, FOR FY 2002-2003, FOR A ONE-YEAR SERVICE
AGREEMENT, RENEWABLE ON AN ANNUAL BASIS, UNTIL THE NEW
CITYWIDE RADIO SYSTEM IS INSTALLED, FOR MAINTENANCE OF THE
CITY'S EXISTING 800MHZ TRUNKED ANALOG PUBLIC SAFETY RADIO
SYSTEM.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
BID AMOUNT AND FUNDING
$272,702.16
ANALYSIS
Funding is available from the Internal Service Fund for Information
Technology (Budget Account 550.1750.000325, FY2002-2003).
In 1987, the City installed a Motorola 800 MHZ trunked analog public safety radio system.
It included six radio transmission/receive sites and various handheld and mobile equipment
as well as the radio microwave system for use by Police and Fire Public Safety staff and
general government (Beach Patrol, Parking, Sanitation, Building, Code Compliance, etc.).
Subsequently, an upgrade to the microwave portion of the system was made in 1997 and
Motorola was awarded a four-year service agreement for maintenance of all components of
the radio system including transmitter, receivers, portables, radios, peripherals, antennas,
etc. The service agreement expired on September 30, 2002.
Commission Memorandum
Motorola Maintenance
October 23, 2002
Page Two
The City Administration has now budget approved the purchase of a new Digital Simulcast
Radio System that will be installed sometime in late 2003/early 2004. To provide a
transition period until the new system is on-line, it was determined that a one-year Service
Agreement with option to renew for a second year for the existing system is needed. The
Service Agreement will be renewable on an annual basis after the first year. The cost in
the second year will remain the same plus an increase of no more than the Consumer
Price Index (CPI). The Service Agreement will ensure that all components of the current
radio system are maintained in working order for public safety operations.
It will encompass: Dispatch Service; On-Site Infrastructure Response and Repair; Local
Radio System Support for City's six (6) Radio Sites and one (1) Redundancy Backup Radio
Site as well as one 10GHz Digital Microwave System; Radio Repair for approximately
1,054 mobiles/portables/base stations radios; On-site Radio Technician on a 9/5,
Monday/Friday basis; On-Call Technical Support for All of the City's six (6) Radio Sites to
Include seven (7) Police and Fire Dispatch Center positions with SIMS Radio Management
System; System Survey and Analysis; and 24/7 Main Radio System Hardware/Software
Support.
CONCLUSION
The Administration recommends authorizing the Mayor and City Commission ofthe City of
Miami Beach, Florida, to waive, by 5/7ths vote, the formal bid process, finding such waiver
to be in the best interest of the City, and authorizing the Mayor and City Clerk to Execute
an Agreement with Motorola, Inc., in the amount of $272,702.16, for FY2002-2003, for a
one-year Service Agreement, renewable annually, for maintenance of the City's existing
Motorola 800 MHZ Trunked Radio System, until the new Radio System is installed. This
will ensure the reliability of Police and Fire communications until the new Public Safety
Digital Simulcast Radio System is operational.
JMG:PDW:MKR:GL
CDMO'I"OROLA
1307 E. Algonquin Rd.
Schaumburg, IL 60196
Vet. 4.5
SERVICE AGREEMENT
Agreement Order # : 0555014870610
Supersedes Agreement #(s): 314001800
Date: 7/2312002
Required P.O.: No
Customer # : 1000200262
Bill to Tag # : 0004
Contract Start Date: 10/01/02
Contract Expiration Date: 09/30/03
Auto Renew: NO
Payment Cycle: Monthly
Tax Exempt: Yes
PO#:
Company Name: Miami Beach, City ot
Alln: Accounts Payable
Billing Address: 1100 Washington Avenue
City, State, Zip: Miami Beach, FL, 33139
Customer Contact: Joe London
Phone: 305-673-7776
Fax:
Qty Model/Option Description Monthly Ext Extended
SVC01SVC1102 Dispatch Service $ 411.40 $ 4,936.80
4 SVC240AA ENH: Smartnet Site
40 SVC241AA ENH: Smartnet Stetlon
7 SVC243AA ENH: Smartnet Operator Position
SVC01SVC1104 Technical Support Service $ 464.20 $ 5.570.40
1 SVC147AA ENH: Smartnet System
4 SVC135AA ENH: Smartnet SIte
40 SVC136AA ENH: Smartnet Stellon
7 SVC138AA ENH: Smartnet Operator Position
SVC01SVC1108 Infrastructure Repair $ 2,818.50 $ 33.822.00
4 SVC257AB ENH: Smartnet Site
40 SVC258AB ENH: Smartnet Station
7 SVC260AB ENH: Smartnet Operator Position
SVC01SVC1220 Radio Repair Service $ 4,542.16 $ 54,505.92
31 SVC510AA ENH: SPECTRA ASTRO
412 SVC469AA ENH: MTS2000
500 SVC522AA ENH: XTS3000 (COSMO)
2 SVC499AA ENH: SECURENET KEYLOADER (T3020XX)
SVC01SVC1423 Local Radio Support Service $ 122.68 $ 1,472.18
31 SVC410AA ENH: SPECTRA ASTRO
2 SVC399AA ENH: SECURENET KEYLOADER (T3020XX)
SVC01SVC1410 OnSlte Infrastructure Response Service $ 4.436.73 $ 53,240.76
4 SVC218AA ENH: OnSita Infrastructura Rasponse-Sites-NonConventional
40 SVC219AA ENH: OnSite InfrastnJctura Response -Stations
7 SVC220AA ENH: OnSlte Infrastructure Response -Operator Positions
2 SVC221AA ENH: OnSite Infrastructure Response -Rece/ver Sites
9 SVC223AA ENH: OnSita /nfrastnJcture Response -Control Stations
1 SVC224AA ENH: OnSita Infrastructure Rasponse -Remotes
SVC01 SVC2007 SP - OnSlte Infrastructure Response $ 1,936.68 $ 23.240.16
45 Sirens
1 Darcom Unk
2 MCS Modems
1 Printer
2 Remote User Modems
1 17. Mon/tor
9 Interface Carcls
6 AC Power Supply
18 CPU Control Carcl
38 Voice Carcl, 8 port, 4 Wire E&M
11 Wan Carcl, Dual T1 wIRe/ays
10 Wan Carcl, Dual T1
1 FarScan Units (1st eshelon)
-,
1
1
6
1
Lori (40 Tracie Interface)
Bi-Ampllfler
Smoke Detectors
UPS (1st eshelon)
SVC02SVCOOOl
SP - Mlcro_ve Services
MICfOwsV8 System
AckIIonII terms. ~ end c::oncIMi(q or this SERV1CE AGREEMENT .-e IIlt8ched.
SPECIAl. INSTRUCTIONS - ATTACH STATEMENT OF WORK FOR PERFORMANCE
DEICRPTJONa
David
ATTEST:
MOTOROLA REP~91 NTATIVE IGNATURE)
Clndee Smith 1")r\lI.) \<:: \ ~ ..>
MOTOROLA REPRESENTATIVE (PRINT E)
APPROVED AS TO
FORM & LANGUAGE
& FOR EXECUTION
SUBTOTAl- RECURRING SERVICES $
SUBTOTAl- ONE-TIME EVENT SERVICES
TOTAl $
TAXES
GRAND TOTAl $
SUBCONTRACTOR(S)
Ma or
$
CITY
DATE
7,992.83 $ 95,913.96
22,725.18 $ 272,702.16
$
22,725.56 $ 272,702.16
22,725.56 $ 272,702.16
STATE
Customer Support Assistant
TITLE
954-717-4686
PHONE
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DATE
954-676-9976
FAX
iSolutions Service Agreement
This iSolutions Service Agreement is entered into by and between Motorola, Inc. ("Motorola") and the customer
named in this Agreement, City of Miami Beach, Florida ("Customer").
Section 1
DEFINITIONS
"Agreement" means this iSolutions Service Agreement and its Attachments, if any, which are attached hereto and
incorporated herein by this reference. "Equipment" means the communication equipment that is specified in the
Attachments or that is subsequently added to this Agreement. "Services(s)" means those installation,
maintenance, repair, support, training, and other services referred to both herein and in the Attachments.
Section 2
ACCEPTANCE
Customer agrees to accept the terms of this Agreement and to pay the prices set forth herein. The terms and
conditions set forth in this Agreement and in the Attachments will become binding only when accepted in writing
by Motorola. The term of this Agreement will commence on the date specified in this Agreement, including any
Attachments ("Start Date").
Section 3
SCOPE OF SERVICES
3.1. Motorola will provide the Services generally described in this Agreement. Certain Services may require
more particular description or definition, or may require detailed Statement(s) of Work.
3.2. Motorola may also provide additional services ("Additional Services") at Customer's request. Such
Additional Services will be billed at Motorola's then-applicable rates for such services.
3.3. If Motorola is providing Services for Equipment: (i) Motorola parts or parts of equal quality will be used;
(ii) the Equipment will be Serviced at levels set forth in Motorola's product manuals; and, (iii) routine service
procedures that are prescribed from time to time by Motorola for its products will be followed.
3.4. Any equipment purchased by Customer from Motorola that is or becomes part of the same
communications system as the Equipment covered under this Agreement ("Additional Equipment") will be
automatically added to this Agreement and will be billed at the applicable rates after the warranty period has
expired.
3.5. All Equipment must be in good working order on the Start Date or at the time the Equipment is added to
the Agreement. Customer must provide a complete serial and model number list either prior to the Start Date or
prior to the time that the Equipment is added to the Agreement.
3.6. Customer must specifically identify any Equipment that is labeled intrinsically safe for use in hazardous
environments.
3.7. Customer must promptly notify Motorola in writing when any Equipment is lost, damaged, stolen or taken
out of service. Customer's obligation to pay Service fees for such Equipment will terminate at the end of the
month in which Motorola receives such written notice.
3.8. If Equipment cannot, in Motorola's opinion, be properly or economically serviced for any reason including
excessive wear, unavailability of parts, the state of technology, or the practical feasibility of the scope of Services
as specified in this Agreement, Motorola and the customer shall mutually agree to one of the following: (i) modify
the scope of Services related to such Equipment; (ii) remove such Equipment from the Agreement; or (iii)
increase the price to Service such Equipment.
3.9. Customer must promptly notify Motorola directly of any Equipment failure. Motorola will respond to
Customer's notification in a manner consistent with the level of Service purchased as indicated in this Agreement.
ISolutions Service Agreement (1-1-02)
1
Section 4
EXCLUDED SERVICES
4.1. Service does not include the repair or replacement of Equipment that has become defective or damaged
due to physical or chemical misuse or abuse from causes such as lightning, power surges, or liquids.
4.2. Unless specifically included in this Agreement, Service does not include repair or maintenance of any
transmission line, antenna, tower or tower lighting, duplexer, combiner, or multicoupler. Motorola has no
obligation or responsibility for any transmission medium, such as telephone lines, computer networks, the intemet
or the worldwide web, or for Equipment malfunction caused by such transmission medium.
4.3. Unless specifically included in this Agreement, Service does not include items that are consumed in the
course of normal operation of the Equipment, such as, but not limited to, batteries, magnetic tapes, etc.
4.4. Unless specifically set forth in this Agreement, Service does not include upgrading or reprogramming of
Equipment; accessories, belt clips, battery chargers, custom or Special Products, modified units, or software.
4.5. Service does not include certification programs, software support, reprogramming of Software or
modifications to Equipment related to assuring the correct processing, providing, or receiving of date data from,
into, or between the year 1999 and the year 2000.
Section 5
RIGHT TO SUBCONTRACT/ASSIGNMENT
Motorola may assign its rights and obligations under this Agreement and may subcontract any portion of
Motorola's performance called for by this Agreement, provided any proposed assignment and / or subcontract is
made to a provider of comparable status / quality as Motorola and can satisfactorily provide the equipment and /
or service contemplated herein as if same was being provided by Motorola.
Section 6
TIME AND PLACE OF SERVICE
Service will be provided at the location specified in this Agreement. When Motorola performs service at
Customer's location, Customer agrees to provide Motorola, at no charge, a non-hazardous work environment with
shelter, heat, light, and power and with full and free access to the Equipment. Waivers of liability from Motorola
and/or its subcontractors will not be imposed as a site access requirement. Customer will provide all information
pertaining to the hardware and software elements of any system with which the Equipment is interfacing that
enable Motorola to perform its obligations under this Agreement. Unless otherwise specified in this Agreement,
the hours of Service will be hours of 8:30 a.m. to 4:30 p.m., excluding weekends and holidays.
Section 7
CONTACT
Customer will provide Motorola with designated points of contact (list of names and phone numbers) that will be
manned twenty-four (24) hours per day, seven (7) days per week and an escalation procedure to enable
Customer's personnel to maintain contact, as needed, with Motorola.
Section 8
PAYMENT
Unless alternative payment terms are specifically set forth in this Agreement, Motorola will invoice Customer in
advance for each payment period. All other charges will be billed monthly, and Customer must pay each invoice
in U.S. dollars within thirty (30) days of the invoice date. Customer agrees to reimburse Motorola for all property
taxes, sales and use taxes, excise taxes, and other taxes or assessments levied as a result of Services rendered
under this Agreement (except income, profit, and franchise taxes of Motorola) by any governmental entity.
Section 9
WARRANTY
Motorola warrants that its Services under this Agreement will be free of defects in materials and workmanship for
a period of ninety (90) days following completion of those Services. In the event of a breach of this warranty.
ISolutlons Service Agreement (1-1-02)
2
Customer's sole remedy is to require Motorola to re-perform the non-conforming Service or to refund, on a pro-
rata basis, the fees paid for the non-conforming Service. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Section 10
CERTiFiCATiON DiSCLAiMER
Motorola specifically disclaims all certifications regarding the manner in which Motorola conducts its business or
performs its obligations under this Agreement, unless such certifications have been expressly accepted and
signed by a Motorola authorized signatory.
Section 11
DEFAUL TITERMINATiON
11.1. In the event that any sum of money owed by Customer is not paid when due and remains unpaid for a
period of thirty (30) days after receipt by Customer of written notice of such delinquency, Motorola may terminate
this Agreement effective upon seven (7) days written notice. If either party defaults in the performance of any of
its obligations set forth in this Agreement and the default remains uncured for a period of thirty (30) days after
receipt by such party of written notice from the other party detailing the specific contractual obligation and the
nature of the default thereunder, then the injured party, in addition to any other rights available to it under law,
may immediately terminate this Agreement effective upon the giving of notice in writing to the defaulting party.
Either party may terminate this Agreement at any time, with or without cause, upon providing thirty (30) days prior
written notice to other party, in which event Motorola shall be paid for all work satisfactorily performed hereunder
through the date of termination.
11.2. Any termination of this Agreement will not relieve either party of obligations previously incurred pursuant
to this Agreement, including but not limited to payments which may be due and owing at the time of termination.
Upon the effective date of termination, Motorola will have no further obligation to provide Services.
11.3. All sums owed by Customer to Motorola will become due and payable immediately upon termination of
this Agreement.
Section 12
LiMiTATiON OF LIABiLITY
Notwithstanding any other provision, except for personal injury or death, Motorola's total liability for losses,
whether for breach of contract, negligence, warranty, or strict liability in tort, is limited to the price of the previous
twelve months of Services provided under this Agreement. IN NO EVENT WILL MOTOROLA BE LIABLE FOR
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, LIQUIDATED DAMAGES, COMMERCIAL LOSS, LOST
PROFITS OR SAVINGS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
Section 13
EXCLUSIVE TERMS AND CONDITIONS
13.1. Customer acknowledges that this Agreement supersedes all prior and concurrent agreements and
understandings, whether written or oral, related to the Services performed. Neither the Agreement nor the
Attachments may be altered, amended, or modified except by a written agreement signed by authorized
representatives of both parties.
13.2. In the event of a conflict between the main body of this Agreement and any Attachments, the main body
of this Agreement will take precedence, unless the Attachment specifically states otherwise.
13.3. Customer agrees to reference this Agreement on any purchase order(s) issued in furtherance of this
Agreement. Neither party shall be bound by any terms contained in Customer's purchase order(s),
acknowledgements or other writings unless: (i) such purchase order(s), acknowledgements or other writings
specifically refer to this Agreement; (ii) clearly indicate the intention of both parties to override and modify this
ISolutlons Service Agreement (1-1-02)
3
Agreement; and (iii) such purchase order(s), acknowledgements or other writings are signed by duly authorized
representatives of both parties.
Section 14
PROPRIETARY INFORMATION; CONFIDENTIALITY
14.1. Any information or data in the form of specifications, drawings, reprints, technical information or otherwise
furnished to Customer under this Agreement will remain Motorola's property, will be deemed proprietary, will be
kept confidential, and will be promptly returned at Motorola's request. Customer may not disclose, without
Motorola's written permission, or as required by law, any such information or data to any person, or use such
information or data itself for any purpose other than performing its obligations under this Agreement. The
obligations set forth in this Section will survive the cancellation, termination, or completion of this Agreement.
14.2. Unless otherwise agreed in writing, no commercial, financial or technical information disclosed in any
manner or at any time by Customer to Motorola will be deemed secret or confidential. Motorola will have no
obligation to provide Customer with access to its confidential and proprietary information, including cost and
pricing data.
Section 15
FCC liCENSES AND OTHER AUTHORIZATIONS
Customer is solely responsible for obtaining licenses or other authorizations required by the Federal
Communications Commission or any other federal, state, or local government agency and for complying with all
rules and regulations required by such agencies. Neither Motorola nor any of its employees is an agent or
representative of Customer in any governmental matters.
Section 16
OWNERSHIP OF INTEllECTUAL PROPERTY
This Agreement does not grant directly or by implication, estoppel, or otherwise, any ownership right or license
under any Motorola patent, copyright, trade secret, or other intellectual property including any intellectual property
created as a result of or related to the Equipment sold or Services performed under this Agreement.
Section 17
COVENANT NOT TO EMPLOY
During the term of this Agreement, Customer agrees not to hire, nor to engage on contract, nor to solicit the
employment of, nor to recommend employment to any third party of any Motorola employee or Motorola
subcontractor with whom there is contact during an assignment under this Agreement, without the prior, written
authorization of Motorola. If. at any time, this provision is found to be overly broad under the laws of the
applicable jurisdiction, this provision shall be modified as necessary to conform to such laws rather than be
stricken here from.
Section 18
MATERIALS, TOOLS AND EQUIPMENT
All tools, equipment, dies, gauges, models, drawings or other materials paid for or furnished by Motorola for the
purpose of this Agreement will be and remain the sole property of Motorola. Customer will safeguard all such
property while it is in Customer's custody or control, be liable for any loss or damage to such property, and return
it to Motorola upon request. Such property will be held by Customer for Motorola's use without charge and may
be removed from Customer's premises by Motorola at any time without restriction.
Section 19
GENERAL TERMS
19.1. If any court renders any portion of this Agreement unenforceable, the remaining terms will continue in full
force and effect.
19.2. This Agreement and the rights and duties of the parties will be governed and interpreted in accordance
with the laws of the State of Florida.
ISolutions Service Agreement (1-1-02)
4
19.3. Failure to exercise any right will not operate as a waiver of that right, power, or privilege.
19.4. Neither party is liable for delays or lack of performance resulting from any causes such as strikes,
material shortages, or acts of God that are beyond that party's reasonable control.
19.5. AGREEMENT WILL RENEW, FOR AN ADDITIONAL ONE YEAR TERM, ON EVERY ANNIVERSARY
OF THE START DATE UNLESS EITHER PARTY NOTIFIES THE OTHER OF ITS INTENTION TO
DISCONTINUE THE AGREEMENT NOT LESS THAN THIRTY (30) DAYS OF THAT ANNIVERSARY DATE.
19.6 If Motorola provides Services after the termination or expiration of this Agreement, the terms and
conditions and any prices in effect at the time of the termination or expiration will apply to those Services.
ISolutions Service Agreement (1-1-02)
5
Statement of Work
The terms and conditions of this Statement of Work (SOW) are an integral part of the Motorola
Service Agreement or other applicable Agreement to which it is attached and made a part thereof
by this reference. If there are any inconsistencies between the provisions of this SOW and the
provisions of the Service or other applicable Agreement, the provisions of the Agreement shall
prevail.
Dispatch Service
Description of Services
The Call Center Operation (CCO) at Motorola's SSC provides Continuously a central point of
contact for technical customer service requests. The CCO is staffed with customer support
representatives who will coordinate the appropriate service response and resources. Service
requests are tracked and monitored from creation to close through an electronic Case process.
Motorola has the following responsibilities:
. Continuously receive technical service requests from Customer or Motorola via
telephone.
. Open a Case and gather information from Customer to perform the following:
. Characterize the issue
. Determine a plan of action
. Assign and track the Case to resolution.
. Dispatch a Servicer as required by standard procedures and provide necessary Case
information collected in section 3.2
. Verify with Customer that Restoration is complete or System is functional, if required by
Customer's repair verification preference as set forth in section 3.1. Ifverification by
Customer cannot be completed within 20 minutes of Restoration, the Case will be closed
and the Servicer will be released.
. Ensure the required personnel have access to Customer information as needed.
. Escalate the Case to the appropriate party upon expiration of a Response time.
. Close the Case upon receiving notification from Customer or Servicer, indicating the
Case is resolved.
. Notify Customer of Case status via pager or email at the following Case levels as
determined in section 3.1:
. Open and Close; or
. Open, Assigned, Arrival, Deferred, Closed.
. Provide periodic activity reports to Customer.
Customer has the following responsibilities:
. Provide Motorola with the following pre-defined information prior to service Start Date:
. Case notification preferences
. Repair verification preference
. Call the SSC provide the following information to the customer support representative:
. Assigned System ID number
. Problem description and site location
City of Miami Beach
10/25/2002
Page 1 of 13
. Other pertinent information for Motorola to open a Case.
. Verify with the SSC that Restoration is complete or System is functional, ifrequired by
Customer's repair verification preference stated in section 3.1.
. Complete and submit all required database and escalation procedure forms to be entered
and stored at the System Support Center.
. Submit changes in any information supplied in the Customer Support Plan to the
Customer Support Manager.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the Dispatch Service to Customer.
Technical Support Service
Description of Services
The Technical Support Operation at Motorola's SSC provides to Customer's technical staff
centralized remote telephone support for technical issues that require a high level of
communications systems expertise or troubleshooting on the Equipment. The Technical Support
Operation is staffed with technologists who specialize in the diagnosis and resolution of system
performance issues. Technical Support Service (i) shall not include software upgrades that may
be required for issue resolution; and (ii) is only available for those system types supported and
approved by Technical Support Operations, and (Hi) is not available to provide Customer training
via the telephone.
Technical Support is applicable to the following system types: SmartZone v2.0.3 and higher,
SmartZone/OmniLink, E91 I, Private Data v2.0.3 and higher, and SmartNet. The following
equipment is not supported by Technical Support: Micor, DeskTrac Repeater Model
#L35SUM7000, MSF 5000 Analog, NCP, and Darcom.
Motorola has the following responsibilities:
. Provide Technical Support Operation availability for all Severity One issues
Continuously.
. Respond to requests for the Restoration offailed Systems and to diagnose operation-
affecting problems in accordance with the Response times defined in Table 8 and
Severity Levels defined in Table C in Appendix I at the back of this Statement of Work.
. Advise caller with procedure for determining any additional requirements for issue
characterization, Restoration, or known fix for issue resolution.
. Attempt remote access to System for remote diagnostics, if possible.
. As needed, coordinate with the Servicer or Customer in the field until close of the Case.
. Coordinate technical resolutions with agreed upon third party vendor(s), as needed.
. Escalate support issues to Motorola engineering and product groups, if necessary.
. Provide a focal point for any Systemic issue and manage the Systemic issue to resolution.
. Escalate the Case to the appropriate party upon expiration of a Response time.
. Provide remote assistance, if needed to install an Enhancement Release provided
pursuant to the Software Subscription Agreement.
. Provide Configuration Change Support and Work Flow changes to Systems that have dial
in capability.
Customer has the following responsibilities:
City of Miami Beach
10/25/2002
Page 2 of 13
. Complete and submit all required database and escalation procedure forms to be entered
and stored at the System Support Center prior to Start Date.
. Submit changes in any information supplied in the above documents to the Customer
Support Manager prior to the change taking effect.
. Contact the System Support Center in order to access the Technical Support Operation,
provide name of caller, name of Customer, System 10 number, Service Agreement
number, site(s) in questions, and brief description of the problem.
. Supply on-site presence when requested by System Support Center.
. Validate issue resolution prior to close of the Case.
. Allow Motorola remote access to the System.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the Technical Support services to Customer.
. Acknowledge that Cases will be handled in accordance with the times and priorities as
defined in Table Band C below.
TABLE B - Remote Technical Su
SEVERITY RESPONSE
Severi I Within I Hour from recei t of notification
Severi 2* Within 4 Hours from recei t of notification
Severi 3* Within next Business Da
*Standard Business Days
TABLE C -Severity Definitions
Severity Level Problem Types
Severity I
Severity 2
Severity 3
Major system failure
33% of System down
33% of Site channels down
Site Environment Alarms (smoke, access, temp, AC Power)
Response is provided Continuously.
Significant System Impairment
Response during Standard Business Day
Parts Questions
Upgrades
Intermittent problems
System problems presently being monitored
Operational and informational questions
Configuration Change Support and Work Flow procedure questions
Response during Standard Business Day.
OnSite Infrastructure Response - Premier Option
Description of Service
OnSite Infrastructure Response provides for on-site technician Response as determined by pre-
defined severity levels set forth in Table C and Response times set forth in Table A-I in order to
Restore the System.
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10/25/2002
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Motorola has the following responsibilities:
. If Motorola is providing Technical Support service (via an additional Statement of Work)
in addition to this OnSite Infrastructure Response service, Motorola will first respond in
accordance with Technical Support service Statement of Work and Table B herein, unless
required to Respond otherwise in the Communications System Agreement or other
applicable Agreement. If, in the performance of the Technical Support responsibilities,
Motorola determines that an on-site technician is necessary, dispatch will occur promptly
after such determination is made and on-site response will occur in accordance with
Table A-2.
. If Motorola is not providing Technical Support but only providing OnS ite Infrastructure
Response, Motorola will respond in accordance with this Statement of Work and Tables
A-I and C.
. Perform diagnostics on the Component/Field Replaceable Unit (FRU) /assembly
. Restore the System by replacing defective Component/FRU/assembly:
. FRU and assembly will be provided by Customer.
. Provide materials, tools, documentation, physical planning manuals, diagnostic and test
equipment necessary to perform the Maintenance service.
Customer has the following responsibilities:
. Establish and maintain a suitable environment (heat, light, and power) for the Equipment
location and provide the Servicer full, free, and safe access to the Equipment so that the
Servicer may provide services. All sites shall be accessible by standard service vehicles.
. Supply FRU or assembly as needed in order for Motorola to Restore the System as set
forth in paragraph 2.4.1
. Maintain and store any and all Software needed to Restore the System.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the OnSite Infrastructure Response services to Customer.
T
able A-I - OnSite Response Times
Severity Level Response Time
Severity I Within 2 hours from receipt of notification
Severity 2* Within 4 hours from receipt ofnotification*
Severity 3 * Within 24 hours from receipt ofnotification*
Table A-2 - OnSite Res onse Times with Remote Technical Su
Severity Level Response Time
Severity I
Within I hour from receipt of request for Technical Support. On-
site within 2 hours from time of dis atch.
Within I hour from receipt of request for Technical Support. On-
site within 4 hours* from time of dis atch*
Within next Business Day from receipt of request for Technical
Su ort*. On-site within 24 hours from time of dis atch*
Severity 2*
Severity 3 *
*Denotes that these response times are applicable only during Standard Business Day.
Severity I Response Times are applicable Continuously.
City of Miami Beach
10/25/2002
Page 4 of 13
Table B - Remote Technical Su
Severi Res onse
Severi Within 1 Hour from recei t of notification
Severi Within 4 Hours from recei t of notification
Severi 3* Within next Business Da
* Denotes that these response times are applicable only during Standard Business Day.
Severity 1 Response Times are applicable Continuously.
Table C -Severi
Severity Level
Severity I
Severity 2
Severity 3
Infrastructure Repair
Description of Services
Definitions
Problem Types
Major system failure
33% of System down
33% of Site channels down
Site Environment Alarms (smoke, access, temp, A/C Power)
Res onse is rovided Continuousl
Significant System Impairment
Res onse is rovided Standard Business Da
Parts Questions
Upgrades
Intermittent problems
System problems presently being monitored
Operational and informational questions
Configuration Change Support and Work Flow procedure questions
Res onse is rovided Standard Business Da .
Infrastructure Repair provides repair service to Motorola and select third party Infrastructure as
set forth in the applicable attached Exhibit, all of which are hereby incorporated by this reference.
Customer's System type determines which Exhibit is applicable (i.e. Exhibit A is for SmartZone
systems, Exhibit B is for SmartNet systems). Equipment is serviced down to the component level
at the Motorola System Support Center (SSC). At Motorola's discretion, select third party
Infrastructure may be sent to the original equipment manufacturer or third party vendor for repair.
If third party Infrastructure is no longer supported by the original equipment manufacturer,
Motorola may replace Equipment with a comparable/compatible or like Equipment, when
possible.
Motorola has the following responsibilities:
. Receive Equipment from Customer and document its arrival, repair and return. Provide
return authorization numbers when requested as mentioned in 3.1.
. Perform the following on Motorola Equipment:
. Perform an operational check on the Equipment to determine the nature of the problem.
. Replace malfunctioning Components with new or reconditioned assemblies.
. Verify that Motorola Equipment is returned to Motorola manufactured specifications, as
applicable.
. Perform a Box Unit Test on all serviced Equipment.
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10/25/2002
Page 5 of 13
. Perform a System Test on select Equipment.
. Provide service on third party Infrastructure
. Perform pre-diagnostic and repair services on select third party Infrastructure to confirm
Equipment malfunction and eliminate sending Equipment with no trouble found (NTF) to
third party vendor for repair, when applicable.
. Ship select third party Infrastructure to the original equipment manufacturer or third party
vendor for repair service.
. Coordinate and track third-party Infrastructure Equipment sent to the original equipment
manufacturer or third party vendor for service.
. Perform a post-test to confirm malfunction Equipment has been repaired and functions
properly in a Motorola System configuration, when applicable.
. Reprogram Equipment to return Equipment to original operating parameters based on
templates provided by Customer. If the Customer template is not provided or is not
reasonably usable, a generic template will be used.
. Properly package and return ship (Motorola will pay return shipping charges) Equipment
to the Customer specified address.
Customer has the following responsibilities:
. Contact the SSC for a return authorization number prior to shipping malfunctioning
Equipment or third party Infrastructure named in the applicable attached Exhibit. The
initial call to the SSC may be from Servicer if, pursuant to a Statement of Work or other
applicable Agreement, Servicer is acting on Customer's behalf.
. Provide model description, model number, serial number, type of System and Firmware
version, symptom of problem and address of site location for FRU or Equipment.
. Indicate if the Equipment or third party Infrastructure being sent in for service was
subjected to physical damage or lightning damage. Follow Motorola instructions
regarding inclusion or removal of Firmware and Software applications from Equipment
being sent in for service.
. Maintain templates of Software/applications and Firmware for reloading of Equipment as
set forth in paragraph 2.4.
. Properly package Equipment and third party Infrastructure for shipping and ship the
malfunctioning Equipment and third party Infrastructure (freight prepaid by Customer) to
Motorola. Clearly print the return authorization number on the outside of the packaging.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the Infrastructure Repair services to Customer.
Exhibit A -Covera e and Exclusions for Infrastructure Re aIr
Covered SmartNet System Notes! Exceptions
E ui ment
Antenna Systems
Base Station(s) and Repeater(s)
Excludes all Equipment such as bi-directional amplifiers,
multicouplers, combiners, tower top pre-amplifiers, antennas, cables,
towers, tower li htin , and transmission lines
Quantar, Quantro, Digital MSF5000, MTR2000, and Desktrac
L35SUM7000-T Repeaters ONLY. Network Management is not
available on all stations. Please refer to the SOW for details.
Includes Lo in Recorder Interface and Network Hub.
Includes Premis s and Telco. Excludes Siemens
Includes S ectratac, Di itac, and Astrotac Com arators.
Includes computers that directly interface with or control the
communications S stem, includin SIP and S stemwatch II. Excludes
City of Miami Beach
10/25/2002
Page 6 of 13
laptop computers. Excludes mice and trackballs, unless unique to the
product. Excludes defective or phosphor-burned cathode ray tubes
CRUs) and burned-in flat oanel disolav image retention.
Console(s) Includes consoles as part of complete Systems ONLY. Centracom II,
Centracom Gold Classic, Centracom Gold Elite. Excludes Centracom
I, headset iacks, dual footswitches, and gooseneck microohones.
Controller Includes SmartNet II 28 Channel, Smartworks, Startsite (See IDa
Suooortable Product Matrix)
Digital Interface Unit(s)
Digital Signaling Modem(s)
Embassy Switch Includes AEB, AIMI, ZAMBI
Management Terminals SIMS III Site Lens. Excludes all hard drives used for SIMS that is not
at least a 1 GB in size
MBEX(s) or NOVA Interconnect
Monitor(s) All monitors connected to computers that directly interface with or
control the communications System. Includes flat panel displays and
touch screen monitors. Excludes defective or phosphor-burned cathode
rav tubes CRT(s) and burned-in flat panel displays image retention.
Moscad As part of System only. Standalone MOSCAD must be quoted
separately. Excludes System Control and Data Acquisition (SCADA)
MOSCAD Systems.
Network Fault Management Includes Full Vision. Excludes NMC
Printer( s) Includes printers that directly interface with the communications
Svstem. Does not include consumable items such as orinter cartridges.
RAS(s) Includes RAS 1101 and RAS 1102. Excludes RAS 1100
Receiver(s) Includes Quantar, MTR2000 and ASTRO-TAC Receivers.
Simulcast Distribution Amolifier{s)
Site Data Modem{s)
Site Frequency Standard(s) Includes Rubidium, GPS and Netclocks systems sold with the
Motorola System.
Universal Simulcast Controller
Interface{ s)
Additional Exclusions:
. All Equipment over seven (7) years from product cancellation date.
. Physically damaged Equipment.
. Third party equipment not shipped by Motorola with the original System.
. Dictaphones and Recording Equipment.
. Microwave Equipment.
. Consumable items including but not limited to batteries, connectors, printer cartridges,
mice, and trackballs.
. Test Equipment.
. Racks, furniture and cabinets.
. UPS Systems.
. Firmware and/or Software upgrades
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10/25/2002
Page 7 of 13
Radio Repair
Description
Radio Repair provides board level service for the Equipment that is specifically named in the
applicable Agreement to which this Statement of Work (SOW) is attached or any of the
Agreement's subsequent revisions. Services are performed at the designated Motorola facility.
In addition to Equipment specifically named in the applicable Agreement to which this Statement
of Work is attached, Radio Repair includes service on standard palm microphones and single
mobile control heads provided that they are required for normal operation ofthe Equipment and
are included at the point of manufacture. Additional mobile control heads are covered only with
purchase of the applicable service option.
Radio Repair excludes repairs to: optional accessories; non-standard mobile microphones; iDEN
accessories; iDEN mobile microphones; portable remote speaker microphones; optional or
additional control heads; mobile external speakers; single and multiple unit portable chargers;
batteries; mobile power and antenna cables; mobile antennas; portable antennas, and power
supplies. New Equipment purchases will only be added upon Customer request.
Motorola has the following responsibilities:
. Test and Restore the Equipment to Motorola factory specifications.
. Reprogram Equipment to original operating parameters based on the Customer template,
if retrievable, or from a Customer supplied backup diskette. If the Customer template is
not usable, a generic template utilizing the latest Radio Service Software (RSS) version
for that Equipment will be used. The Equipment will require additional programming by
the Customer to restore the original template.
. Clean external housing of the Equipment.
. Pay the outbound freight charges for next day shipping.
. Pay the inbound freight charges only ifthe Customer uses the Motorola designated
delivery service.
. Provide Customer with the Motorola repair request form and inventory adjustment form.
. Process inventory adjustment requests received by fax or em ail from Customer. If the
request is received by email, Motorola will em ail an acknowledgement to the sender.
. If applicable, notiry Customer of changes in Motorola designated inventory adjustment
email address or fax number.
Customer has the following Responsibilities:
. Utilize the Motorola designated delivery service program for inbound shipping.
. Pay freight insurance charges for declared values in excess of $1 00 on inbound
shipments.
. Complete a Motorola repair request form and submit it with each unit of Equipment sent
in for service. Mobile control heads or accessory items sent in must reference the serial
number ofthe main unit.
. If desired, supply Motorola with a 3.5" backup diskette with the Software template or
programming in order to assist in returning the Equipment to original operating
parameters. This step must be completed for Equipment that will not power up. If
applicable, record the current tlashcode for each radio.
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10/25/2002
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. If Motorola must utilize a generic template to Restore Equipment to operating condition,
Customer is responsible for any programming required to Restore Equipment to desired
parameters.
Complete a copy of the Motorola inventory adjustment form (IAF) for Equipment additions or
deletions and submit it to Motorola.
Radio Repair Control Head Option for Mobiles
Description of Service
The Control Head Option for Mobiles ("Option") provides for the Restoration of additional
mobile control heads, extended control heads, and Direct Entry Keypad (DEK) Plus. This Option
covers Equipment that is specifically named in the applicable Agreement to which this Statement
of Work is attached.
Motorola has the following responsibilities
. Restore additional mobile control heads, extended control heads, and Direct Entry
Keypad (DEK) Plus to Motorola factory specifications.
Customer has the following responsibilities:
. No additional responsibilities.
Local Radio Support
Description of Service
Local Radio Support provides an operational check of Equipment that is specifically named in the
applicable Agreement to which this Statement of Work is attached. An operational check is an
analysis of the Equipment to identify external or internal defects.
If the Equipment has an external defect, or can be Restored without opening the radio case, the
Equipment will be Restored and returned to Customer. If the Equipment has an internal defect, or
is not serviceable without opening the radio case, then the Equipment will require additional
service not described in this Statement of Work.
In addition to Equipment specifically named in the applicable Agreement to which this Statement
of Work is attached, Local Radio Combo Package includes service on standard palm
microphones and single mobile control heads, provided that they are required for normal
operation of the two-way mobile and are included at the point of manufacture.
Local Radio Support excludes repairs to: optional accessories; iDEN accessories; iDEN mobile
microphones; portable remote speaker microphones; optional or additional control heads; mobile
external speakers; single unit portable chargers; batteries, mobile antennas; portable antennas; and
mobile power and antenna cables.
Motorola has the following responsibilities:
. Service to be performed at the Servicer facility during Standard Business Days.
. Perform an operational check on Equipment to determine the nature ofthe problem.
. Remove/reinstall mobile or data Equipment from/to vehicle as needed for servicing.
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10/25/2002
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:
Customer has the following responsibilities:
. Deliver and pick up Equipment to/from the Servicer facility.
. Inform Servicer of description of problem for Equipment brought in for service.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the Local Radio Support service to Customer.
Local Radio Support OnSite Option
Description of Service
For the OnSite Option ("Option"), equipment will be picked up from and delivered to the
Customer's location within a 3D-mile radius of the Servicer facility. This Option allows for two
scheduled pickups per week. This Option covers Equipment that is specifically named in the
applicable Agreement to which this Statement of Work is attached.
Motorola has the following responsibilities:
. Use reasonable efforts to pickup and deliver Equipment per the mutually agreed upon
Customer location, days of week, and preferred time. Ifa pick up/delivery cannot occur
according to the preferred schedule, Customer will be contacted prior to the scheduled
pick up/delivery, to arrange a mutually agreeable alternative date and/or time for pick
up/delivery.
. Generate service receipt and leave with Customer.
Customer has the following responsibilities:
. Designate mutually agreeable location for service pickup and delivery, days of week, and
preferred time.
. Provide problem description along with Equipment.
SP On Site Infrastructure Response and SP Microwave
Services
Description of Service
SP OnSite Infrastructure Response and SP Microwave provides for on-site technician Response
as determined by pre-defined severity levels set forth in Table C and Response times set forth in
Table A- I in order to Restore the System. It also provides for component level repair of the
microwave system and other equipment identified on the equipment list.
Motorola has the following responsibilities:
. If Motorola is providing Technical Support service (via an additional Statement of Work)
in addition to this OnSite Infrastructure Response service, Motorola will first respond in
accordance with Technical Support service Statement of Work and Table B herein, unless
required to Respond otherwise in the Communications System Agreement or other
applicable Agreement. If, in the performance of the Technical Support responsibilities,
Motorola determines that an on-site technician is necessary, dispatch will occur promptly
after such determination is made and on-site response will occur in accordance with
Table A-2.
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10/2512002
Page 10 of 13
. If Motorola is not providing Technical Support but only providing OnSite Infrastructure
Response, Motorola will respond in accordance with this Statement of Work and Tables
A-I and C.
. Perform diagnostics on the Component/Field Replaceable Unit (FRU) /assembly
. Restore the System by replacing defective Component/FRU/assembly:
. FRU and assembly will be provided by Customer.
. Provide materials, tools, documentation, physical planning manuals, diagnostic and test
equipment necessary to perform the Maintenance service.
Customer has the following responsibilities:
. Establish and maintain a suitable environment (heat, light, and power) for the Equipment
location and provide the Servicer full, free, and safe access to the Equipment so that the
Servicer may provide services. All sites shall be accessible by standard service vehicles.
. Supply FRU or assembly as needed in order for Motorola to Restore the System as set
forth in paragraph 2.4. I
. Maintain and store any and all Software needed to Restore the System.
. Cooperate with Motorola and perform all acts that are reasonable or necessary to enable
Motorola to provide the OnSite Infrastructure Response services to Customer.
T bl A 1 0 S' R T'
a e - - n ]te esponse Imes
Severity Level Response Time
Severity 1 Within 2 hours from receipt of notification
Severity 2* Within 4 hours from receipt of notification*
Severity 3 * Within 24 hours from receipt of notification*
Table A-2 - OnSite Res onse Times with Remote Technical Su
Severity Level Response Time
Severity 1
Within I hour from receipt of request for Technical Support. On-
site within 2 hours from time of dis atch.
Within I hour from receipt of request for Technical Support. On-
site within 4 hours * from time of dis atch*
Within next Business Day from receipt of request for Technical
Su ort*. On-site within 24 hours from time of dis atch*
Severity 2*
Severity 3 *
*Denotes that these response times are applicable only during Standard Business Day.
Severity 1 Response Times are applicable Continuously.
Table B - Remote Technical Su ort Res onse Times
Severi Res onse
Severi Within I Hour from recei t of notification
Severi Within 4 Hours from recei t of notification
Severi 3* Within next Business Da
* Denotes that these response times are applicable only during Standard Business Day.
Severity 1 Response Times are applicable Continuously.
City of Miami Beach
10125/2002
Page II of 13
}
Table C -Severi
Severity Level
Severity 1
Severity 2
Severity 3
Equipment List
Qty
Definitions
Problem Types
Major system failure
33% of System down
33% of Site channels down
Site Environment Alarms (smoke, access, temp, A/C Power)
Res onse is rovided Continuousl
Significant System Impairment
Res onse is rovided Standard Business Da
Parts Questions
Upgrades
Intermittent problems
System problems presently being monitored
Operational and informational questions
Configuration Change Support and Work Flow procedure questions
Res onse is rovided Standard Business Da .
Description
Dispatch Service
Technical Support
Infrastructure Repair
2 Spectra Tac Prime Site Controller
2 Redundant Prime Site Controller
2 Spectra Tac Remote Site Controller
6 7 Channel controller boards
20 Micor Repeaters
20 Sate lite Receivers
1 VHF Repeater
1 UHF Repeater
20 Comparators
282 Digital Modems
7 Centracom II Console
1 CEB
1 Remote desktop CCII Console
1 SIMSII Computer System
7 Local User Terminals
1 Remote User Terminals
1 System Watch
Onsite Infrastructure Response Service
2 Spectra Tac Prime Site Controller
2 Redundant Prime Site Controller
2 Spectra Tac Remote Site Controller
6 7 Channel controller boards
20 Micor Repeaters
City of Miami Beach
1012512002
Page 12 of 13
~
20 Satelite Receivers
1 VHF Repeater
1 UHF Repeater
20 Comparators
2 T -Bar Switches
282 Digital Modems
7 Centracom II Console
1 CEB
1 CEB (Back Up Battery)
1 Remote desktop CCII Console
1 SIMSII Computer System
7 Local User Terminals
1 Remote User Terminals
1 System Watch
Radio Repair Service
412 MTS2000
500 XTS3000
2 Securenet Keyloaders (2)
31 Spectra Mobiles
Local Radio Support Service
31 Spectra Mobiles
SP Microwave Services
1 Microwave 3rd Echelon Service
10 Microwave Receivers (10)
6 Microwave Battery Chargers (6)
6 Microwave Multiplexers (6)
6 Microwave Dehydrator (6)
10 Microwave Radios (10)
SP OnSite Infrastructure Response
45 Motorola Sirens (45)
1 Darcom Link
2 MCS Modems (2)
1 Printer
2 Remote User Modems (2)
1 17" Monitor
9 Interface Care (9)
6 AC Power Supply (6)
18 CPU Control Card (18)
38 Voice Card, 8 Port, 4 Wire E&M (38)
11 Wan card, Dual T1 w/Relays (11)
10 Wan card, Dual T1 (10)
40 Microwave Digital Modems (40)
2 FarScan Units (2)
1 Lori (40 Track Interface)
1 Bi-amplifiers
6 Smoke Detectors (6)
1 UPS
City of Miami Beach
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