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Agreement with The Salvation Army AGREEMENT BETWEEN THE CITY OF MIAMI BEACH, FLORIDA AND THE SALVATION ARMY FOR EMERGENCY SHELTER SERVICES THIS AGREEMENT made and entered into this 1-1 "Nit.C 2 1, ZalYby and between the CITY OF MIAMI BEACH, FLORIDA, a Florida municipal corporation (hereinafter referred to as City), having its principal offices at 1700 Convention Center Drive, Miami Beach, Florid?, 3139, 7d THE. SALVATION ARMY, a Georgia for The Salvation rmy, rami, ori a Corporation, (hereinafter referred to as Contractor), whose address is 1907 NW 38TH Street, Miami FL 33142. SECTION 1 1.1 DEFINITIONS Agreement: This Agreement between the City and Contractor, and any exhibits and/or attachments hereto. City Manager: The Chief Administrative Officer of the City. Contractor: For the purposes of this Agreement, Contractor shall be deemed to be an independent contractor, and not an agent or employee of the City. Services: All services, work and actions by the Contractor performed pursuant to or undertaken under this Agreement, as described in Section 2 and Exhibit "A" hereto. Fee (Compensation): Amount paid to the Contractor to cover the costs of the Services. Risk Manager: The Risk Manager of the City, with offices at 1700 Convention Center Drive, Third Floor, Miami Beach, Florida 33139, telephone number (305) 673-7000, Ext. 6435, and fax number (305) 673-7023. City of Miami Beach-The Salvation Army Page 1 SECTION 2 SCOPE OF WORK (SERVICES) The scope of work to be performed by Contractor is set forth in Exhibit "A," and "B", each entitled "Scope of Services" and "Service Deliverables". SECTION 3 COMPENSATION 3.1 FIXED FEE For the term of this Agreement, the City agrees to pay a fixed fee of $31.12 per bed, per day, for a minimum of twenty (20) beds, in an amount not to exceed Two Hundred Twenty-Seven Thousand One Hundred Eighty-Four Dollars and Ninety-Four Cents ($227,184.94) per year for year one of this Agreement, to be used by Contractor to provide Emergency Shelter Services (such Services as set forth in Exhibit "A" and "B" hereto). In Year Two, the fixed fee shall be $32.05 per bed, per day, for a minimum of twenty (20) beds, in an amount not to exceed Two Hundred Thirty-Four Thousand Dollars and Forty-Nine Cents ($234,000.49). In Year Three, the fixed fee shall be $33.02 per bed, per day, for a minimum of twenty (20) beds, in an amount not to exceed Two Hundred Forty-One Thousand Twenty Dollars and Fifty-One Cents ($241,020.51). In Year Four, the fixed fee shall be $34.01 per bed, per day, for a minimum of twenty (20) beds, in an amount not to exceed Two Hundred Forty-Eight Thousand Two Hundred Fifty-One Dollars and Twelve Cents ($248,251.12). In Year Five, the fixed fee shall be $35.03 per bed, per day, for a minimum of twenty (20) beds, in amount not to exceed Two Hundred Fifty-Five Thousand Six Hundred Ninety-Eight Dollars and Sixty-Five Cents ($255,698.65). Additional ten (10) beds may be purchased at the same rate per day, per bed, if requested by City and available. 3.2 INVOICING Contractor shall submit a monthly invoice, which includes a description of the Services provided including the number of beds provided and clients served. 3.3 METHOD OF PAYMENT Payments shall be made within forty-five (45) days of the date of invoice, in a manner satisfactory to and as approved and received by the City. Contractor shall mail all invoices to: City of Miami Beach Office of Housing & Community Services Attention: Maria L. Ruiz 1700 Convention Center Drive Miami Beach, Florida 33139 City of Miami Beach-The Salvation Army Page 2 SECTION 4 GENERAL PROVISIONS 4.1 RESPONSIBILITY OF THE CONTRACTOR With respect to the performance of the Services, the Contractor shall exercise that degree of skill, care, efficiency and diligence normally exercised by recognized professionals with respect to the performance of comparable services. In its performance of the Services, the Contractor shall comply with all applicable laws, ordinances, and regulations of the City, Miami-Dade County, the State of Florida, and the federal government, as applicable. 4.2 DURATION AND EXTENT OF AGREEMENT (TERM) The term of this Agreement shall commence upon execution of this Agreement by all parties hereto, as set forth in the Effective Date on page 1 hereof, and shall continue, for five (5) years, unless otherwise terminated by the City. The terms of this agreement can be extended for an additional two (2), one (1) year terms with the approval of the City Manager. 4.3 TIME OF COMMENCEMENT OF SERVICES The Services to be rendered by the Contractor shall be commenced upon receipt of a written Notice to Proceed from the City subsequent to execution of the Agreement by the parties. 4.4 INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City of Miami Beach and its officers, employees and agents, from and against any and all actions, claims, liabilities, losses, and expenses, including, but not limited to, attorneys' fees, for personal, economic or bodily injury, wrongful death, loss of or damage to property, at law or in equity, which may arise or be alleged to have arisen from the negligent acts, errors, omissions or other wrongful conduct of the Contractor, its employees, agents, sub-consultants, or any other person or entity acting under Consultant's control, in connection with the Contractor's performance of the Services pursuant to this Agreement; and to that extent, the Contractor shall pay all such claims and losses and shall pay all such costs and judgments which may issue from any lawsuit arising from such claims and losses, and shall pay all costs and attorneys' fees expended by the City in the defense of such claims and losses, including appeals. The Contractor's obligation under this Subsection shall not include the obligation to indemnify the City of Miami Beach and its officers, employees and agents, from and against any actions or claims which arise or are alleged to have arisen from the grossly negligent or wrongful act or omission of the City and its officers, employees City of Miami Beach-The Salvation Army Page 3 and agents. The parties each agree to give the other party prompt notice of any claim coming to its knowledge that in any way directly or indirectly affects the other party. 4.5 TERMINATION, SUSPENSION AND SANCTIONS 4.5.1 Termination for Cause If the Contractor shall fail to fulfill in a timely manner, or otherwise violate any of the covenants, agreements, or stipulations material to this Agreement, the City shall thereupon have the right to terminate the Services then remaining to be performed. Prior to exercising its option to terminate for cause, the City shall notify the Contractor of its violation of the particular terms of this Agreement and shall grant Contractor seven (7) days to cure such default. If such default remains uncured after seven (7) days, the City, upon three (3) days' notice to Contractor, may terminate this Agreement and the City shall be fully discharged from any and all liabilities, duties and terms arising out of/or by virtue of this Agreement. Notwithstanding the foregoing, if the default is of a nature that cannot be cured, such as perpetrating a fraud or making a material misrepresentation in connection with the performance of this Agreement, the termination shall be effective upon receipt of the termination notice and no cure period shall apply. Notwithstanding the above, the Contractor shall not be relieved of liability to the City for damages sustained by the City by any breach of the Agreement by the Contractor. The City, at its sole option and discretion, shall additionally be entitled to bring any and all legal/equitable actions that it deems to be in its best interest in order to enforce the City's right and remedies against the defaulting party. The City shall be entitled to recover all costs of such actions, including reasonable attorneys' fees. To the extent allowed by law, the defaulting party waives its right to jury trial and its right to bring permissive counter claims against the City in any such action. 4.5.2 Termination for Convenience of City NOTWITHSTANDING SECTION 4.5.1, THE CITY MAY ALSO, FOR ITS CONVENIENCE AND WITHOUT CAUSE, TERMINATE THIS AGREEMENT AT ANY TIME DURING THE TERM HEREOF BY GIVING WRITTEN NOTICE TO CONTRACTOR OF SUCH TERMINATION, WHICH SHALL BECOME EFFECTIVE THIRTY (30) DAYS FOLLOWING RECEIPT BY THE CONTRACTOR OF THE WRITTEN TERMINATION NOTICE. IN THAT EVENT, ANY FINISHED OR UNFINISHED DOCUMENTS AND OTHER MATERIALS PREPARED AND OR OTHERWISE COMPILED BY CONTRACTOR PURSUANT TO ITS PROVISION OF THE SERVICES City of Miami Beach-The Salvation Army Page 4 CONTEMPLATED IN SECTION 2, SHALL BE PROMPTLY ASSEMBLED AND DELIVERED TO THE CITY, AT CONTRACTOR SOLE COST AND EXPENSE. IF THE AGREEMENT IS TERMINATED BY THE CITY AS PROVIDED IN THIS SUBSECTION, CONTRACTOR SHALL BE PAID FOR ANY SERVICES SATISFACTORILY PERFORMED, AS DETERMINED BY THE CITY AT ITS SOLE DISCERTION, UP TO THE DATE OF TERMINATION; PROVIDED, HOWEVER, THAT AS A CONDITION PRECEDENT TO SUCH PAYMENT, CONTRACTOR SHALL HAVE DELIVERED ANY AND ALL DOCUMENTS, MATERIALS, ETC, TO CITY, AS REQUIRED HEREIN. 4.5.3 Termination for Insolvency The City also reserves the right to terminate the remaining Services to be performed in the event the Contractor is placed either in voluntary or involuntary bankruptcy or makes an assignment for the benefit of creditors. In such event, the right and obligations for the parties shall be the same as provided for in Section 4.6.2. 4.5.4 TERMINATION FOR LACK OF FUNDS It is expressly understood and agreed by the parties hereto that monies to be used by Contractor, as contemplated by this Agreement, may originate from City of Miami Beach Resort Tax, General Fund and/or Community Development Block Grant (CDBG) funds from the US Department of Housing and Urban Development (HUD) and must be implemented in full compliance with all of HUD's rules and regulations. It is expressly understood and agreed that in the event of curtailment or non-production of said federal grant funds, the financial sources necessary to continue to pay the Contractor all or any portions of the funds contemplated herein will not be available, and that this Agreement will thereby terminate effective as of the time that it is determined by the City, in its sole discretion and judgment, that said funds are no longer available. In the event of such determination, the Contractor agrees that it will not look to, nor seek to hold liable, the City nor any individual member of the City Commission and/or City Administration thereof personally for the performance of this Agreement and all of the parties hereto shall be released from further liability each to the other under the terms of this Agreement. In the event of such termination, the rights and obligations for the parties shall be the same as provided for in Section 4.5.2. 4.5.5 Sanctions for Noncompliance with Nondiscrimination Provisions In the event of the Contractor's noncompliance with the nondiscrimination provisions of this Agreement, as applicable, the City shall impose such sanctions as the City or the State of Florida may determine to be appropriate, including but not limited to, withholding of payments to the Contractor under the Agreement until the Contractor complies and/or cancellation, termination or City of Miami Beach-The Salvation Army Page 5 suspension of the Services and/or the Agreement. In the event the City cancels or terminates the Services and/or the Agreement pursuant to this Subsection the rights and obligations of the parties shall be the same as provided in Section 4.5.2. 4.6 CHANGES AND ADDITIONS Any changes and additions to the terms of this Agreement shall be by a written amendment, signed by the duly authorized representatives of the City and Contractor. No alteration, change, or modification of the terms of this Agreement shall be valid unless amended in writing, signed by the parties hereto, and approved by the City. 4.7 RELIGIOUS ORGANIZATION OR OWNED PROPERTY As applicable, Emergency Shelter Grant funds may be used by religious organizations or on property owned by religious organizations only with the prior written approval from the City and only in accordance with requirements set in 24 CFR 576.23. 4.8 COMPLIANCE WITH LOCAL, STATE, AND FEDERAL REGULATIONS The Contractor agrees to comply with all applicable federal regulations as they may apply to program administration and to carry out each activity in compliance with the laws and regulations as described in 24 CFR 576, as same may be amended from time to time. Additionally, the Contractor will comply with all state and local (City and County) laws and ordinances hereto applicable. It shall be Contractor's sole and absolute responsibility to continually familiarize itself with any and all applicable federal regulations, as well as any and all applicable state and local laws and ordinances. 4.9 CONFORMITY TO HUD REGULATIONS Section Deleted. 4.10 AUDIT AND INSPECTIONS With 24-hour written notice, the City and/or such representatives as the City may deem to act on its behalf, may, during normal business hours, audit, examine and make audits of all contracts, invoices, materials, payrolls, records of personnel, conditions of employment and other data relating to all matters covered by this Agreement. Contractor shall maintain any and all records necessary to document compliance with the provisions of this Agreement. City of Miami Beach-The Salvation Army Page 6 4.11 ASSIGNMENT, TRANSFER OR SUBCONTRACTING The Contractor shall not subcontract, assign, or transfer any work under this Agreement without the prior written consent of the City. 4.12 SUB-CONTRACTORS The Contractor shall be liable for the Contractor's services, responsibilities and liabilities under this Agreement and the services, responsibilities and liabilities of sub-contractors, and any other person or entity acting under the direction or controls of the Contractor. When the term "Contractor" is used in this Agreement, it shall be deemed to include any sub-contractors and any other person or entity acting under the direction or control of Contractor. All sub-contractors must be approved of in writing prior to their engagement by Contractor. 4.13 EQUAL EMPLOYMENT OPPORTUNITY In connection with the performance of this Agreement, and only in accordance with applicable federal law, the Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, ancestry, sex, intersexuality, gender identity, sexual orientation, age, and national origin, place of birth, marital or familial status, or disability. The Contractor shall take affirmative action to ensure that applicants are employed and that employees are treated during their employment without regard to their race, color, religion, ancestry, sex, intersexuality, gender identity, sexual orientation, age, national origin, place of birth, marital or familial status, or disability, as applicable. Such action shall include, but not be limited to the following: employment, upgrading, demotion, or termination; recruitment or recruitment advertising; layoff or termination; rates of pay, or other forms of compensation; and selection for training, including apprenticeship. 4.14 CONFLICT OF INTEREST The Contractor agrees to adhere to and be governed by the Metropolitan Miami-Dade County Conflict of Interest Ordinance (No. 72-82), as amended; and by the City of Miami Beach Charter and Code, which are incorporated by reference herein as if fully set forth herein, in connection with the Agreement conditions hereunder. The Contractor covenants that it presently has no interest and shall not acquire any interest, direct or indirectly which should conflict in any manner or degree with the performance of the Services. The Contractor further covenants that in the performance of this Agreement, no person having any such interest shall knowingly be employed by the Contractor. No member of City of Miami Beach-The Salvation Army Page 7 or delegate to the Congress of the United States shall be admitted to any share or part of this Agreement or to any benefits arising there from. 4.15 PATENT RIGHTS; COPYRIGHTS; CONFIDENTIAL FINDINGS Any patentable result arising out of this Agreement, as well as all information, design specifications, processes, data and findings, shall be made available to the City for public use. No reports, other documents, articles or devices produced in whole or in part under this Agreement shall be the subject of any application for copyright or patent by or on behalf of the Contractor or its employees or subcontractors. 4.16 NOTICES All notices and communications relating to the day-to-day activities shall be exchanged between the Project Manager appointed by the Contractor and the Program Coordinator designated by the City. The Contractor's Project Manager and the City's Program Coordinator shall be designated promptly upon commencement of services. All other notices and communications in writing required or permitted hereunder may be delivered personally to the representatives of the Contractor and the City listed below or may be mailed by registered mail. Until changed by notice in writing, all such notices and communications shall be addressed as follows: TO CONTRACTOR: The Salvation Army- Miami Area Command Attn: Captain Enrique Azuaje 1907NW 38th Street Miami, Florida 3342 (305) 637-6701 THE CITY: City of Miami Beach Attn: Kathie G. Brooks/Assistant City Manager 1700 Convention Center Drive Miami Beach, Florida 33139 (305) 673-7010 WITH COPIES TO: Office of Housing and Community Services Attn: Maria L. Ruiz, Director City of Miami Beach City of Miami Beach-The Salvation Army Page 8 1700 Convention Center Drive Miami Beach, Florida 33139 4.17 LITIGATION JURISDICTION VENUE This Agreement shall be governed by, and construed in accordance with, the laws of the State of Florida, both substantive and remedial, without regard to principles of conflict of laws. The exclusive venue for any litigation arising out of the Agreement shall be Miami-Dade County, Florida, if in State court, and the U.S. District Court, Southern District of Florida, if in federal court. BY ENTERING INTO THIS AGREEMENT, CONTRACTOR AND CITY EXPRESSLY WAIVE ANY RIGHTS EITHER PARTY MAY HAVE TO A TRIAL BY JURY OR ANY CIVIL LITIGATION RELATED TO, OR ARISING OUT OF, THIS AGREEMENT. 4.18 ENTIRETY OF AGREEMENT This writing and any exhibits and/or attachments incorporated (and/or otherwise referenced for incorporation) herein embody the entire Agreement and understanding between the parties hereto, and there are no other agreements and understandings, oral or written, with reference to the subject matter hereof that are not merged herein and superseded hereby. 4.19 INSURANCE REQUIREMENTS The Contractor shall not commence any work and/or Services pursuant to this Agreement until all insurance required under this Section has been obtained and such insurance has been reviewed and approved by the City's Risk Manager. Contractor shall maintain and carry in full force during the term of this Agreement the following insurance: 1. Contractor General Liability, in the amount of $1,000,000, naming the City of Miami Beach, Florida as an additional insured. 2. Workers Compensation & Employers Liability, as required pursuant to Florida Statutes. All insurance required hereunder must be furnished by insurance companies authorized to do business in the State of Florida. Original certificates of insurance for the above coverage must be submitted to the City's Risk Manager at the Office of the Risk Manager of the City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139. City of Miami Beach-The Salvation Army Page 9 The Contractor is solely responsible for obtaining and submitting all insurance certificates for its sub-contractors. All insurance policies must be issued by companies authorized to do business under the laws of the State of Florida. The companies must be rated no less than "B+" as to management and not less than "Class VI" as to strength by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. Compliance with the foregoing requirements shall not relieve the Contractor of the liabilities and obligations under this Section or under any other portion of this Agreement, and the City shall have the right to obtain from the Contractor specimen copies of the insurance policies in the event that submitted certificates of insurance are inadequate to ascertain compliance with required overage. All of Contractor's certificates, as required in this Section 4.19 (1), shall contain endorsements providing that written notice shall be given to the City at least thirty (30) days prior to termination, cancellation or reduction in coverage in the policy. The insurance certificate for the General Liability shall reflect that the City is an additional insured. The Contractor shall not commence any work and/or Services pursuant to this Agreement until the City's Risk Manager has received, reviewed and approved, in writing, certificates of insurance showing that the requirements of this Section (in its entirety) have been met and provided for. 4.20 LIMITATION OF CITY'S LIABILITY The City desires to enter into this Agreement only if in so doing the City can place a limit on the City's liability for any cause of action for money damages due to an alleged breach by the City of this Agreement, so that its liability for any such breach never exceeds the sum of $1,000. Contractor hereby expresses its willingness to enter into this Agreement with Consultant's recovery from the City for any damage action for breach of contract to be limited to a maximum amount of$1,000. Accordingly, and notwithstanding any other term or condition of this Agreement, Contractor hereby agrees that the City shall not be liable to the Contractor for damages in an amount in excess of $1,000 for any action or claim for breach of contract arising out of the performance or non- performance of any obligations imposed upon the City by this Agreement. Nothing contained in this paragraph or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability as set forth in Section 768.28, Florida Statutes. City of Miami Beach-The Salvation Army Page 10 4.21 CONSULTANT'S COMPLIANCE WITH FLORIDA PUBLIC RECORDS LAW (A) Contractor shall comply with Florida Public Records law under Chapter 119, Florida Statutes, as may be amended from time to time. (B) The term "public records" shall have the meaning set forth in Section 119.011(12), which means all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business of the City. (C) Pursuant to Section 119.0701 of the Florida Statutes, if the Contractor meets the definition of "Contractor" as defined in Section 119.0701(1)(a), the Contractor shall: (1) Keep and maintain public records required by the City to perform the service; (2) Upon request from the City's custodian of public records, provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes or as otherwise provided by law; (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed, except as authorized by law, for the duration of the contract term and following completion of the Agreement if the Contractor does not transfer the records to the City; (4) Upon completion of the Agreement, transfer, at no cost to the City, all public records in possession of the Contractor or keep and maintain public records required by the City to perform the service. If the Contractor transfers all public records to the City upon completion of the Agreement, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the Agreement, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the City's custodian of public records, in a format that is compatible with the information technology systems of the City. (C) REQUEST FOR RECORDS; NONCOMPLIANCE. (1) A request to inspect or copy public records relating to the City's contract for services must be made directly to the City. If the City does not possess the requested records, the City shall immediately notify the Contractor of the request, and the Contractor must City of Miami Beach-The Salvation Army Page 11 provide the records to the City or allow the records to be inspected or copied within a reasonable time. (2) Contractor's failure to comply with the City's request for records shall constitute a breach of the Agreement, and the City, at its sole discretion, may: (1) unilaterally terminate the Agreement; (2) avail itself of the remedies set forth under the Agreement; and/or (3) avail itself of any available remedies at law or in equity. (3) A Contractor who fails to provide the public records to the City within a reasonable time may be subject to penalties under s. 119.10. (D) CIVIL ACTION. (1) If a civil action is filed against a Contractor to compel production of public records relating to the City's contract for services, the court shall assess and award against the Contractor the reasonable costs of enforcement, including reasonable attorney fees, if: a. The court determines that the Contractor unlawfully refused to comply with the public records request within a reasonable time; and b. At least eight (8) business days before filing the action, the plaintiff provided written notice of the public records request, including a statement that the Contractor has not complied with the request, to the City and to the Contractor. (2) A notice complies with subparagraph (1)(b) if it is sent to the City's custodian of public records and to the Contractor at the Contractor's address listed on its contract with the City or to the Contractor's registered agent. Such notices must be sent by common carrier delivery service or by registered, Global Express Guaranteed, or certified mail, with postage or shipping paid by the sender and with evidence of delivery, which may be in an electronic format. (3) A Contractor who complies with a public records request within eight (8) business days after the notice is sent is not liable for the reasonable costs of enforcement. (E) IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: CITY OF MIAMI BEACH ATTENTION: CITY CLERK 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 E-MAIL: RAFAELGRANADO@MIAMIBEACHFL.GOV PHONE: 305-673-7411 City of Miami Beach-The Salvation Army Page 12 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their appropriate officials, as of the date first entered above. FOR CITY: CITY OF MIAMI BEACH, FLORIDA ad 3 LA Rafae E. Gra ado, Ci y Clerk <N\ 13 • 'an Gelber,ber, M4y-: '''''''' * If�CC��°I '' RATEL Da FOR CONTRACTOR: 2b7 ATTEST: THE SALVATION ARMYA C0"P'O''I-iO BytAELANIE MATHIS BRACKETT By: JAMES K.SELLER Secre ry •reAle't Treasurer MAR 1A- 2' Date / . • , AS TO r if .•NGUAGE dO:'0 XECUTION .1 240,11 City Attorney to w 4' City of Miami Beach-The Salvation Army Page 13 EXHIBIT "A" "SCOPE OF SERVICES" The Contractor agrees to provide the following services to individuals and families referred for emergency shelter placement: Service Units of Service Documentation of Service Bed Roster Report 1 Report Daily Attendance Roster Emergency Housing 20 beds per day, Attendance Roster 365 days per year Meals 3 meals per day/ Attendance Roster per client placed Care Plan Management Minimum of weekly Care Plan Progress Reports Care Plan conferences per client placed in shelter Case Review with City I Joint Meeting w/ Care Plan Progress Reports Staff City Staff Monthly Related Definitions: The City's goal is to reduce homelessness by providing emergency shelter to homeless persons as a means of transitioning them to stability and, ultimately, permanent housing. The City adheres to a strengths- based client engagement strategy that seeks to utilize a client's strengths to devise plans that incorporate these natural strengths to overcome existing service gaps or personal barriers. We seek to adhere to cultural competency standards and engage the client at his/her level of comprehension. In order to achieve this and ensure that finite public resources are used efficiently, the City will expect the following: Intake & Consent — The Intake provides prospective clients with an overview of shelter services and the benefits and expectations of program participation. Client consents required for program participation are executed by the City enabling the provision of further services by the City and Contractor. Assessment — An assessment documents the natural supports and needs of the client and his/her family. The assessment also indicates the client's number in the Homeless Management Information System (HMIS). Assessments must meet the following criteria: • Information collected is documented completely and accurately • Adherence to grammar and spelling rules for the English language City of Miami Beach-The Salvation Army Page 14 • A sincere and thorough effort to understand the client, his/her family, and their respective strengths and needs • Effective engagement to ensure that the client and his/her family are informed regarding program services and expectations as well as the means/process by which to access additional services • All client and family needs have been identified and subsequently addressed via Referral Care Plan — The Care Plan outlines the specific strategies and steps to be taken by the client to address personal and family stability and the subsequent goal of obtaining permanent housing. The plan identifies the issues to be addressed and the respective community-based agencies or resources that will be harnessed in response. The Care Plan should evolve to guide clients to permanent housing and independent living. Care Plan Contact/Progress Update — A Care Plan Contact provides an opportunity to monitor the client's progress towards the goals identified via the Care Plan as well as to identify any new concerns or issues that require address through referral. A Care Plan Contact is conducted in person. The contact will document following minimum criteria: • Progress on the Care Plan is reviewed and documented • The identification of any additional needs or issues affecting school attendance were discussed and, when appropriate, referrals were subsequently issued Care Plan Contacts are to take place within the following timeframes: • Care Plan Contact#1:Three business (3) days of shelter placement • Care Plan Contact#2 and forward:Weekly Care Plan Close-Out— The Care Plan Close-Out documents the client's successful completion of all items and strategies identified in the Care Plan. Conversely, failure to complete the Care Plan should trigger a referral to an alternate program or exploration of alternate options for the client including termination. Clients are expected to demonstrate ongoing progress towards independence as a condition of program participation. A Care Plan Close-Out is conducted in person with the client. The contact will document following minimum criteria: • Completion of the Care Plan is reviewed and documented • Documentation of client destination (i.e. independent housing, supportive housing, other shelter, etc. Client Termination — The Contractor may terminate clients for failure to adhere to Care Plan goals and timelines as well as failure to adhere to shelter rules. The Contractor will notify the City in writing of any terminations and the reasons for such termination. City of Miami Beach-The Salvation Army Page 15 Initial Care Plan — The City will provide an Initial Care Plan as part of the referral and placement process to shelter. This Plan, which the client consented to as a condition of accepting shelter, will identify the initial actions/goals a client must achieve to maintain shelter. Typically, this will include: • Adherence to shelter rules (including TB test) • Obligatory meetings with the on-site, assigned care manager • Application for eligible entitlements (including phone service) • Application for replacement identification documents (if applicable) • Sobriety supports (for those clients experiencing addiction) • Income generation The Initial Care Plan establishes the immediate, actionable steps that a client must take towards independence. These steps each have deadlines for completion. If a client fails to meet a deadline and the cause for this failure is his/her inaction, the client is subject to termination from the program. It should be underscored that the terms of shelter acceptance were stipulated in the Initial Care Plan. Any deviation or performance failure on the client's part is, therefore, a rejection of the shelter offer. Typically, the Initial Care Plan will provide tasks that keep the client engaged to outcomes-designed goals until the first full meeting with his/her assigned on-site care manager. The Contractor will grow and expand the Care Plan to reflect the evolving, emerging needs of the client as he/she makes progress towards independence. Referrals — Referrals address the identification of a specific client need and the subsequent identification of a community-based resource and/or strategy to address the need. Referrals must be provided for all service needs recognized in the intake and assessment and subsequent Care Plan Progress or client-initiated requests. Referrals must be issued with the following client-focused interests in mind: • Is the referral appropriate within the scope of the client's Care Plan? • Does the referral address the need identified? • Can the client access the services being sought via the referral? • Is the agency provided in the referral the most accessible, most appropriate provider for the services needed? • Is the referral culturally appropriate? • Does the client consent to receiving the referral? These referrals must be documented and included within the client's Care Plan. City of Miami Beach-The Salvation Army Page 16 EXHIBIT "B" Service Deliverables Services must be delivered as follows: Care Plan Development While the Initial Care Plan gets a client to the shelter as a condition of accepting services, it will be the shelter provider's responsibility to amend the Care Plan to reflect the necessary, progressive steps leading to the client's eventual (and hopefully expeditious) transition to independent, permanent housing. This evolving Care Plan will address specific strategies and timelines to achieve the following: • Permanent, sustained source of income (enabling self-sustenance) • Permanent, sustainable housing (suitable and appropriate to client needs and income stability) • Natural supports (individual- and community-level engagements to eliminate social isolation and provide barriers to recidivism and a return to homelessness) • Medical supports (for those with either physical or medical conditions that can pose a risk factor for homelessness) • Sobriety supports (for those with addiction issues) such as Alcoholic Anonymous, etc. • Legal status advocacy (for those without established legal status; this may include the obtaining of a tax identification number along with a correlating, realistic action plan to meet all of the supports listed previously) • Adult education opportunities, such as General Education Development, English as a second language, and or technical education/certification, etc. • Community integration efforts, recreational activities within the community, church and faith support, volunteer opportunities, etc. The Care Plan is a written document expected by the client that specifically delineates the goals identified and expected and the specific strategies (referrals/actions/achievements) for the fulfillment of these goals. More so, the Care Plan delineates the specific timeframes by which each interim goal or • strategy is expected to be fulfilled as well as the means for their achievement. For example: (see next page) City of Miami Beach-The Salvation Army Page 17 The Trident of Support The Trident of Support has delineated that the client, contractor and broader community each have a role in ending homelessness. The expectation is that ap the Care Plan will ., - clearly define each of 4these roles and o expectations. 0 Client Responsibilities& Tasks Ultimately, the client has the greatest Accept responsibility and proportion of commit towards doing what needs to be done to end responsibility. The personal homelessness. expectations must be Meet with Care Coordinator sound and lead to the and all scheduled appointments prepared to client's ultimate fulfill Care Plan Meet all Care Plan objectives, as they evolve,to enable independence and independent living transition to permanent, sustainable housing Work towards obtaining income, that is suitable to the staying healthy,establishing Plan on exiting shelter as supportive relationships,and soon as income is stable and client and his/her preparing to live independently housing is located family. Professionals' Responsibilities& Tasks As the professional guiding the process, the Contractor will 410 0 • • 110 ensure that clear expectations, Respect and communications and Provide. understand client's culturally fidelity to the Care Plan Honor Ev°hre appointments unmut needs& competent cid the Caro your role inCare referrals/ «a are maintained Plan Plan services throughout the client's engagement. Y__. City of Miami Beach-The Salvation Army Page 18 The Care Plan needs to ensure that the Trident of Support is provided for every expectation Pa SRF 5.1'+.!E..yVaFi Engaftemrnl Pr.formancr Mr•suras Unrts No Cars Plan 001 IS Goal Ref rat or Assignment M Meas lMadlin• Achirwd ue Care Plan fteve P cressmnaT /, ft eue Mr.56gn _^.,,1 A•pennL»e t153 _ t Ses57, Nano*Str000rt endo Not'catOn t treetrryls, '."a0", Vevsonaf Fask rend meehtg t Mound ProteCMO St�port, Nato,sDu pp Seale Attorney rear,S 6ttk® _ 2 s�Atbrt�y Naturaf Support A3eM tXMort Group ,.,. teQut{ Personal'ask Sul n, applore on A _ ' - roAessmnN a ANA/ar tee Plop i0art na Ct Ok 'roar Naa-'G- tO j .rersOnalraSk evd tong 4me1 talus¢300,0, .. .... �° rarsonal rasa ... { tf aa rroressro - 3 >_ 5 -Nefulat Streator Personal task Totals 3 2 0 Professional Supports must be Natural Supports should remain culturally competent,accessible and even after the client exits the appropriate Continuum of Care The Care Plan provides the framework for expectations, timelines, resources and outcomes. The Care Plan should be a vibrant document that establishes accountability and serves as the record of all progress, services and interventions applied. Sometimes, despite best efforts, goals are not achieved. In those cases in which client inaction or deliberate action were the cause for failure, the client is subject to program termination. In those cases in which best efforts adhered to the strategies proscribed but did not achieve outcome, the in-house care manager has the discretion to authorize additional time for goal achievement or reconsider the viability of the goal and suggest an alternative. Such decisions should be based on the facts at hand and the client's overall adherence to the Care Plan and natural resources. The Care Plan is an evolving, progressive document and should be amended as frequently as necessary to drive the client to the ultimate goal of independence. Goals that are too broadly defined should be avoided as should also a fixed chronological and universal application of expectations. Care Plans should reflect the client's individual strengths and assets with a conscious recognition and respect for the availability of resources and the client's cultural and physical identity. There is no such thing as one Care Plan fits all. Care Plans are expected to be the product of City of Miami Beach-The Salvation Army Page 19 client assessment, realistic client expectations and the realistic incorporation of interventions and resources. Engagement Strategies The Contractor will adhere to the following engagement strategies in the delivery of services: • Advise the client of the scheduled weekly Care Plan meeting and its requirements and timelines. • Provide client information regarding the Care Coordination process and other available services. • Reintroduce the services available and the Care Plan goals during each client interaction. • Document every interaction with or on behalf client via the Care Plan Contact/Progress Report. • Meet with Homeless Outreach Program Coordinator or his/her designee on a monthly basis to discuss client progress. Discharge Planning Discharge typically results under two conditions: 1. The client has failed to adhere to his/her Care Plan and is being terminated for cause; or 2. The client is ready to be transitioned to an alternate housing environment (which may include relocation; an alternate shelter; transitional, supportive and permanent housing). Clients whose cause for failure cannot be clearly ascertained should be placed on notice and trigger an interventional action. Such notice should include immediate intervening steps (Care Plan amendment) that the client is required to take in order to maintain his/her program enrollment. As with all Care Plan items, specific strategies and benchmarks (including timelines) must be included. Clients who willfully fail adherence to their Care Plans should be discharged as soon as they violate Care Plan requirements. Clients who are being terminated for cause should be notified in writing as to the reason(s) for termination. Such notice should be forwarded to the City upon issuance. Additional Client Services The City expects that the following services to be provided, as appropriate: 1. Testing for tuberculosis within forty-eight (48) business hours of admittance to shelter. City of Miami Beach-The Salvation Army Page 20 2. Case Management staff will be bilingual and should have some social service experience working with homeless populations and/or preferably a Bachelor of Arts degree in Social Work. 3. Clients will receive case management services from the City with an emphasis on obtaining stability, entitlements, and housing, this includes: a. Development of a Care Plan and documentation of contacts; b. Referrals for specialized health, substance abuse, mental health screening and treatment will be made for clients based on need or their request; c. Referral to other entitlement agencies including, but not limited to, Veterans Administration, SNAP and Medicaid; d. Referral to educational and vocational training; e. Create and maintain client resume on file; f. Referral for employment; and g. Referral to permanent housing, among others 4. Clean clothing and hygiene products, if available. 5. Random drug and alcohol tests will be conducted monthly and/or at shelter staffs discretion with test results included in client's case file. 6. The City reserves the right to conduct periodic audits of client files to ensure adherence to service benchmarks. Employee/ Contractor File Review The following documentation must be included in the employee/Contractor file for those employees/Contractors providing services under this contract. The following must be included in the employee files: • Employment Application • Evidence of degree/credentials • Job Description Signed by Employee • Evidence of Required Experience • Florida Background Criminal Screening • Proof of Knowledge of Policies & Procedures • Confidentiality Agreement Re: Client Information • Documentation of Agency Training/In-Service Training • Evidence of completion of mandatory inclusion training provided by Pridelines • 1-9 Verification on File The City reserves the right to inspect employee/Contractor files with due notice (at least forty-eight (48) hours in advance of planned site visit) to ensure adherence to contractual expectations. City of Miami Beach-The Salvation Army Page 21 Reporting Requirements The Contractor will provide the City with a Monthly Progress Report of all clients and reimbursement request by 5:00 PM on the fifth (5th) of the following month. In the event that the fifth of the month lands on a Saturday, Sunday or holiday, the report must be submitted the following business day. Monthly reports and reimbursement requests will be submitted via any of the following methods: • Electronic mail • Standard mail • Hand delivery Monthly reports will not be considered acceptable unless the following is met: • Forms are completely and accurately filled • Reports bear the signature of the person submitting the report on behalf of the Contractor Monitoring & Performance Reviews The City reserves the right to inspect, monitor and/or audit the Contractor to ensure contractual compliance. This includes, but is not limited to: • Review of on-site service delivery • Inspection and review of client, budgetary and employee files (for those employees providing services under this contract) The City will provide the Contractor a minimum of two (2) business days' notice prior to a monitoring visit. Partner Performance Ratings The Contractor agrees that its Partner Performance Rating, the score awarded for performance on the following measures, will be posted on the City's website on a bi- annual basis: • Timely and accurate submission of monthly progress report • Timely and accurate submissions of monthly financial reports (reimbursement requests) • Delivery of contracted service units with anticipated client outcomes leading to independent housing for clients based Ratings will be given for each performance measure based on the following: City of Miami Beach-The Salvation Army Page 22 Performance Measure Rating Rationale & Scar- Timely and accurate submission of monthly ► "0" for failing to submit on time; "25" for progress report submitting on time ► Timely and accurate submissions of ► "0" for failing to submit accurate report with monthly financial reports (reimbursement back-up material on time; "25" for requests) submitting accurate report on time ► Delivery of contracted service units and ► Possible score of 0 to 50 based upon anticipated outcome measures completion of monthly projected service units. Score is pro-rated if total projected service units are not met. Please note that clients are expected to transition to permanent housing within 90 days of placement Service Benchmarks Service Benchmark(s) Daily Bed Vacancy Report •Beds available for client placement including vacancies created through client discharge and termination Care Plan Contact/Progress •Care Plan Amendments, as appropriate and necessary Report •Referrals Issued for services identified in evolving Care Plan •Care Plan Progress Reports delivered monthly Termination • Client Destination after discharge and/or reason for program termination as reported through HMIS, and Daily Bed Report Service Deliverables Service Frequency Methodology Timeframe Daily Bed 1 Report Daily Electronic mail Daily by 9am, excluding Vacancy Report legal holidays Meals 3 meals per day, The Salvation As appropriate per client placed Army Emergency 20 beds per day, The Salvation In adherence to individual Shelter Beds per year Army Care Plan objectives and timelines and as approved by the City Care Plan Weekly for each The Salvation Initially within three (3) days Management client placed Army of client placement and weekly thereafter until termination City of Miami Beach-The Salvation Army Page 23 Care Plan 1 report per The Salvation Within 30 days of placement Progress month, per client Army and every 30 days Reports thereafter. Service Documentation Services will be deemed as provided when the following documentation is provided within the noted timeframes: Service Documentation Timeframe Daily Bed Vacancy Bed Roster By 9am weekdays, Report excluding holidays Care Plan Care Plan Contact/Progress Form Within 24 hours of Contact/Progress contact and/or Report service provision Referrals Referral form and/or amended Care Plan Within 24 hours of contact and/or service provision Termination Client destination after discharge and/or Within 24 hours of reason for program termination as contact and/or reported through the Daily Bed Sheet and service provision HMIS Training Requirements Care management personnel will be required to complete the following trainings prior to service provision: Training and Development 1. Care Coordination Training: Fitting the Pieces 2. Transition Planning 3. Monthly Reporting & Billing 4. Quarterly Staff Development 5. LGBTQ Training: Pridelines 6. Interagency Referrals City of Miami Beach-The Salvation Army Page 24 Form W-9 Request for Taxpayer Give Form to the (Rw•December 2014) Identification Number and Certification requester.Do not timwtment of» send to the IRS. Nand eam 1 Name(as shown on your Income tax ree).Nate N required on tis Ince;do not leave Itis Ire blank. Thic -i(//441.t)r .) ,4a to 1 l.( c4 2 limblessname/disretWded entity name,V drterent Man above a Check appropriate box for federal lac Won;check only one of the folowing seven boxes: 4 Exemptions(codes apply e!Yeo 0 proprtstor or C Corporatla, D s Corporation D Partnership 0 TmW estate instructions o„pneA�3): 1. Q Li ited laity may.Enter to tax classification(0-C corporation.S-8 corporation,P-partnorohip)► Exempt payee code(It any) It Note.For a Nngte nwnber LLC stat Is aNaepaded,• do not check LLC;check the appropriate box In the Uro above for Exemption from FATCA reportingthe faxdassll cjten of to s nplrnember owner. code pr ay) I0 Other lees instructions)► www wwmM.meed..4mun.u5) 9 Address Slumber,skeet,end opt.or sults no.) Requester's name and address(optional It,ta4 9 City,slats,and ZIP code 7 List Ifo 3°39_9 ® Taxpayer Identification Number(TIN) Enter your TIN In the appropriate box.The TIN provided must match the name given on Ins 1 to avoid (socks security number ( backup withholding.For individuals,this Is gene/a*/your social security number MN).However,for a resident alien,sole proprietor,or disregarded inlay,see the Part I Instructions on page 3.For other - entitles,It is your employer identification number FIN).If you do not have a number,see How to got a r TTN on page 3. or Note.If the account Is M more than one name,see the instructions for Zine 1 and the chart on page 4 for I EmPlePridsigliklaikin number —1 guidelines guidelines on whose number to enter. 51 - © 70b0b071 Part II Certification Under primdties of perjury,I certify that: 1. The number shown on this form is my correct taxpayer IdetiMcatlon number(or I am waking fora number to be Issued to me);and 2. I am not subject to backup withholding because:(a)I am exempt from backup wi hholrfing,or tW I have not been notified by the Internal Revenue Service(RS)that 1 am subject to backup**holding as a result of a failure to report al interest or dividends,or(a)the IRS has notified me that b am no longer subject to backup wt olding;and 3. I am a U.S.citizen or other U.S.person(defined below);and 4.The FATCA code(.)entered on this form(if any)indicating that I am exempt from FATCA reporting is correct. Codification Instructions.You must cross out Item 2 above if you have been notified by the IRS that you are currently subject to backup withholding booeuee you have failed to report all interest and dMdends on your tax return.For real estate transactions,item 2 does not apply.For mortgage interest paid,acquisition or abandonment of secured property,cancellation of debt,conirNxhtiona to an individual retirement arrangement(IRA),end generely,payments other then Interest and dividends,you are not required to sign the eertfilcation,but you must provide your correct TIN.Bee the instructions on page 3. Signature H en U.6. i a2:/<(.----'-'r'-_,I*7. Web' / !C1 �f •Form 1098(home mortgage Int 10 (student loan Interest),1095-T General Instructions f Section references are to the Internal Revenue Cods carless oUgrwIs noted. •Form 1009-0(eaeated debt) Future developments.Information about developments ateotng Fon*W-9(such •Form 10o-A tamint Nlon or abandonment of secured property) as legislation enacted after we release N k at nnvw Jus sovMv9. Use Form W9 only I you are a U.S.person including a redden!alien),to Purpose of Form provide your correct TIN. M individual or entity form W-9 requester)who Is required to els an biortnalbn Ityou do not return Form W-9 to the requester WO a 71N,you might be subject return with the IRS must obtain cow klen hereon amber(ria M beck�blok�ing,See Whet b backup withholding?on page 2. nwh�iccherm y bbe your social scour r number ltdrNduar taxpayer Identification by*loam the wed-out form,yes: 4.adoption taxpayer iderallo number ardlcaMaf nu to reporter Information turn firs to er employer 1.Eis uy that ire TIN you are giving Is carrot(or you are welting for a number you.or other amount reportable en an information return.Examples of information to be Nsuscq. rattans Include,but are not united to,the foiowMfw 2.Notify that you are not subject to backup withholding,or •Form 1099aNT interest earned or paid) 8.Chinn exemption from beclarp withholding if you we a U.S.exempt met If •Form 1099-CN(dlokle da.Including those from stooks a mutual funds) any artnershp,income golloati0.You are eieo certifying that as a U..Suskpaes your allocable sham 01 the •Farm 1099-MISC(various types of incarne,prizes.awards,dr gross proce ds) wwilhtio fp ttax on n pprom tn rs'�ooff eDsot bconne Inot subjectncome,and •Form 1099-8(dock or mutual fund sales and certain other Imtsaoliaa by 4.Cerny that FATCA cods(s)entered on this form If ray)Indicating that you we brokers) exempt from the FATCA reporting,Is correct.See Moat Is FATCA reporting?on •Form 1099-S(proceeds from red estate karaaotlons) page 2 for tater Information. •Form 1099-K(merchant card and ltd pay network transecIons) Cat.No.10231X Form W-9(Rev,12-2014) Additional Documentation The following documentation must be submitted with this executed agreement: • All required insurance certificates • Copy of current audit • Copy of required business licenses and permits City of Miami Beach-The Salvation Army Page 25 ATTACHMENT A RESOLUTION COMMISSION ITEMS AND COMMISSION MEMORANDUM RESOLUTION NO. 2017-30000 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION; TO AWARD CONTRACTS TO CAMILLUS HOUSE INC., AS THE TOP RANKED PROPOSER, AND THE SALVATION ARMY, AS THE SECOND RANKED PROPOSER; AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE THE AGREEMENTS PENDING SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION AND THE CITY ATTORNEY'S OFFICE; FURTHER, AUTHORIZING THE CITY MANAGER TO EXTEND THE EXISTING AGREEMENTS WITH CAMILLUS HOUSE INC., AND THE SALVATION ARMY, FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION, ON A MONTH-TO-MONTH BASIS, TERMINABLE BY THE CITY FOR CONVENIENCE AND WITHOUT CAUSE, UPON THIRTY (30) DAYS WRITTEN NOTICE, UNTIL SUCH TIME AS THE NEW AGREEMENTS CAN BE EXECUTED. WHEREAS, on March 1, 2017, the City Commission approved the issuance of Proposals (RFP) No. 2017-075-KB for Emergency Shelter Beds to Serve Homeless Population; and WHEREAS, on March 2, 2017, the RFP was issued with an opening date of April 17, 2017; and WHEREAS, however, on July 7, 2017, pursuant to Sec. 3-367 of the City Code that states that when only one bid response is received, the City Manager may reject the bid and, if he determines that same is in the best interest of the city, re-advertise the item,"the City Manager authorized the rejection of the sole proposal received pursuant to Request For Proposals (RFP) No. 2017-075-KB for Emergency Shelter Beds to Serve Homeless Population and authorized the issuance of a new solicitation in an effort to secure additional contracts for emergency shelter beds; and WHEREAS, July 19, 2017, the subsequent RFP was issued; and WHEREAS, RFQ responses were due and received on August 18, 2017; and WHEREAS, the City received two (2) proposals from the following firms: Camillus House, inc. and The Salvation Army;and WHEREAS, on August 31, 2017, via LTC# 423-2017, the City Manager appointed the Evaluation Committee (the "Evaluation Committee"), which convened on August 31, 2017 to consider the proposals submitted; and WHEREAS, the Evaluation Committee's rankings were as follows: (1) Camillus House, Inc.; (2)The Salvation Army; and WHEREAS, after reviewing the qualifications of each firm, and having considered the Evaluation Committee's comments and rankings, the City Manager has recommended that the Mayor and the City Commission authorize the Administration to award contracts to Camillus House Inc., as the top ranked proposer, and The Salvation Army, as the second ranked proposer; authorize the Mayor and City Clerk to execute the agreements pending successful negotiations by the administration and the City Attorney's office; further, to authorize the City Manager to extend the existing agreements with Camillus House Inc., and the Salvation Army, for Emergency Shelter Beds to Serve Homeless Population, on a month-to-month basis, terminable by the City for convenience and without cause, upon thirty (30) days written notice, until such time as the new agreements can be executed. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager, pursuant to Request for Proposals (RFP) No. 2017-075-KB for Emergency Shelter Beds to Serve Homeless Population; authorize the Administration to award contracts to Camillus House Inc., as the top ranked proposer, and The Salvation Army, as the second ranked proposer; authorize the Mayor and City Clerk to execute the agreements pending successful negotiations by the administration and the City Attorney's office; further, to authorize the City Manager to extend the existing agreements with Camillus House Inc., and the Salvation Army, for Emergency Shelter Beds to Serve Homeless Population, on a month-to-month basis, terminable by the City for convenience and without cause, upon thirty (30) days written notice, until such time as the new agreements can be executed. PASSED AND ADOPTED this RS day of glP tirlte✓ 2017. Philip Lev',• ATTEST. Ati %%%%%%%%%%%%%%%%% Raf.-I E. ;ra ado, ity \ B,Eq(44s APPROVED AS TO ��i� FORM &LANGUAGE :Z'' \fr.. •R C ION \ . ,�= Cily A ey vr Date 1 Resolutions - C7 AA MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: September 13, 2017 SUBJECT A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2017-293- KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION; TO AWARD CONTRACTS TO CAMILLUS HOUSE INC., AS THE TOP RANKED PROPOSER, AND THE SALVATION ARMY, AS THE SECOND RANKED PROPOSER; AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE THE AGREEMENTS PENDING SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION AND THE CITY ATTORNEY'S OFFICE; FURTHER, AUTHORIZING THE CITY MANAGER TO EXTEND THE EXISTING AGREEMENTS WITH CAMILLUS HOUSE INC.,AND THE SALVATION ARMY, FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION, ON A MONTH-TO-MONTH BASIS, TERMINABLE BY THE CITY FOR CONVENIENCE AND WITHOUT CAUSE, UPON THIRTY (30) DAYS WRITTEN NOTICE, UNTIL SUCH TIME AS THE NEW AGREEMENTS CAN BE EXECUTED. RECOMMENDATION Adopt the Resolution. ANALYSIS As part of its efforts to reduce homelessness, the City purchases emergency shelter beds at a variety of local area shelters. These shelters are contracted to provide a variety of services including meals and care coordination/case management to support a person in transitioning from homelessness to independent, sustainable living. The shelters are expected to deliver culturally-competent services to men, women and families with children. Since each shelter typically serves designated populations, the City contracts with a variety of providers to ensure that it can serve anyone who becomes homeless in our City. Therefore, the City request proposals from qualified care facilities to provide emergency shelter beds with care coordination services to homeless individuals from the City of Miami Beach in accordance with the priorities and goals identified in the City of Miami Beach 2013-2017 Consolidated Plan and the City's Key Intended Outcomes. The successful proposer(s) will be able to demonstrate participation in the housing and delivery services network(Continuum of Care) created by the Miami- Dade County Homeless Trust to address the needs of homeless individuals and families, including those with a history of substance abuse, mental illness, HIV/AIDS, and other special needs. Page 647 of 2353 RFQ PROCESS On March 1, 2017, the City Commission approved the issuance of Request for Proposals(RFP) No. 2017-075-KB for emergency shelter beds to serve homeless population. On March 2, 2017, the RFP was issued. A voluntary pre-proposal conference to provide information to the proposers submitting a response was held on March 14, 2017. The Procurement Department issued bid notices to 26 companies utilizing www.publicpurchase.com website and seven (7) companies via email. Thirty-four (34) prospective bidders accessed the advertised solicitation. Responses were due and received on April 17, 2017. The City received a sole proposal from Camillus House, Inc. On July 7, 2017, pursuant to Sec. 3-367 of the City Code that states that when only one bid response is received, the City Manager may reject the bid and, if he determines that same is in the best interest of the city, re-advertise the item," the City Manager authorized the rejection of the sole proposal received pursuant to Request For Proposals (RFP) No. 2017-075-KB for Emergency Shelter Beds to Serve Homeless Population and authorized the issuance of a new solicitation in an effort to secure additional contracts for emergency shelter beds. On July 19, 2017, the subsequent RFP was issued. A voluntary pre-proposal conference to provide information to the proposers submitting a response was held on July 27, 2017. Responses were due and received on August 18, 2017. The City received proposals from Camillus House, Inc. and The Salvation Army. The Evaluation Committee appointed by the City Manager pursuant to LTC#423-2017 convened on August 31, 2017 to consider the responsive proposals received. The committee was comprised of Lori Bakkum, Member, Committee on the Homeless, City of Miami Beach, Cristina Cabrera, Parent- Child Program Coordinator, City of Miami Beach, Nancy Grant, Homeless Program Coordinator, City of Miami Beach, and Ken Stenicky, Chair, Miami Beach Service Partnership. The Committee was provided an overview of the project, information relative to the City's Cone of Silence Ordinance and the Government Sunshine Law. The Committee was also provided with general information on the scope of services and a copy of each proposal. The Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFQ. The evaluation process resulted in the ranking of proposers as follows: Camillus House, Inc., as the first-ranked proposer and The Salvation Army, as second-ranked proposer. Camillus House. Inc. According to the firm, Camillus House has provided humanitarian services to the indigent and homeless populations of Miami-Dade County, Florida for more than 50 years. Camillus House was established by the Little Brothers of the Good Shepherd in 1960; Camillus House has grown steadily over the years from a small overnight shelter into a full service center offering a "system of care" for persons who are poor and homeless. Every service offered at Camillus is carried out with the deeply held belief that every human being is precious in the eyes of the Lord and deserves love, respect and a chance to live a dignified life. Additionally, Camillus House has been the City's provider for emergency shelter beds to serve homeless population since 2014. The Salvation Army According to the firm, The Salvation Army opened its doors in Miami-Dade County in 1913 and is in the midst of celebrating its centennial anniversary. The Miami area command is made of its administrative offices which include its social services department with a 280-bed emergency shelter, four corps community centers, the adult rehabilitation center and emergency disaster services. Their dedicated staff is currently composed of fifty-two (52) individuals and many of the staff has been with Page 648 of 2353 the Miami Area Command for almost thirty (30)years. Additionally, The Salvation Army has been the City's provider for emergency shelter beds to serve its homeless population since 2012. CONCLUSION After reviewing the qualifications of each firm, consideration of staffs input, and the Evaluation Committee's comments and rankings, I recommend that the Mayor and the City Commission authorize the Administration to award contracts to Camillus House Inc., as the top ranked proposer, and The Salvation Army, as the second ranked proposer; authorize the Mayor and City Clerk to execute the agreements pending successful negotiations by the Administration and form approval by the City Attorney's office; further, authorize the City Manager to extend the existing agreements with Camillus House, Inc., and The Salvation Army, for emergency shelter beds to serve the homeless population, on a month-to-month basis, terminable by the City for convenience and without cause, upon thirty(30) days written notice, until such time as the new agreements can be executed. KEY INTENDED OUTCOMES SUPPORTED Streamline The Delivery Of Services Through All Departments FINANCIAL INFORMATION The cost of the related services, determined upon successful negotiations, are subject to funds availability approved through the City's budgeting process. Legislative Tracking Housing and Community Services/Procurement ATTACHMENTS., Description © Attachment A: Scorings and Rankings Page 649 of 2353 \o . / n ] m CO= Cl) m 73 < mgo » \2 / = mm � mr rngq § § co co} _ 2mr- > u 2 §222 m "<53zn m $ 3 ® o ma I �� mE 3 r � � -f m . mm co E oo -I 0 co,- rn \ Z00 z \ m Q / 2 � � � 01 U3 , , 2�& m 0 : / IF" m cn " ai §§ } 11/� §f $ S Cristina Cabrera n.) ( co m = Nancy c m ci ( co V = Kens! Aw © I 11.11.111.111111 k 03 ® /( E§ m , = > \ ' ATTACHMENT B REQUEST FOR PORPOSAL (RFP) AND ADDENDUMS MIAMI BEACH City of Miami Beach, 1755 Meridian Avenue, 3'd Floor,Miami Beach,Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO.2 REQUEST FOR PROPOSALS(RFP) No. 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION AUGUST 15, 2017 This Addendum to the above-referenced RFP is being issued to provide clarifications and revisions issued by the City. The RFP is amended in the following particulars only (deletions are shown by strikethrough and additions are underlined). I. ANSWERS TO QUESTIONS BY PROSPECTIVE BIDDERS:. 01. Are the required forms/affidavits available in fillable format? If so, will they be posted? Al. No. Any questions regarding this Addendum should be submitted in writing to the Procurement Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranadoamiamibeachfl.00v. Procurement Contact: Telephone: Email: Kristy Bada 305-673-7000, ext. 6218 KristyBada@miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Notice to Prospective Bidders"questionnaire with the reason(s)for not submitting a proposal. Si�-r- , ik I__ P ocurement Director 1 ADDENDUM NO.2 REQUEST FOR PROPOSALS(RFP)No.2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION W: 'AMIBEA.CH I City of Miami Beach, 1755 Meridian Avenue,3`d Floor,Miami Beach,Florida 33139,www.miamibeachfl.gov PROCUREMENT DEPARTMENT Tel: 305-673-7490 Fax: 786-394-4002 ADDENDUM NO. 1 REQUEST FOR PROPOSALS (RFP) No. 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION July 20, 2017 This Addendum to the above-referenced RFP is being issued to provide clarifications and revisions issued by the City. The RFP is amended in the following particulars only (deletions are shown by strikethrough and additions are underlined). I. MODIFICATION. The RFP timetable has been revised as follows: ANTICIPATED RFP TIMETABLE.The tentative schedule for this solicitation is as follows: RFP Issued July 19, 2017 Pre-Proposal Meeting July 2 27, 2017 at 10:00am Deadline for Receipt of Questions August 8, 2017 at 5:00pm Responses Due August 18, 2017 at 3:00pm Evaluation Committee Meeting TBD Tentative Commission Approval Authorizing TBD Negotiations Contract Negotiations Following Commission Approval Any questions regarding this Addendum should be submitted in writing to the Procurement Department to the attention of the individual named below, with a copy to the City Clerk's Office at RafaelGranado@miamibeachfl.gov, Procurement Contact: Telephone: Email; Kristy Bade 305-673-7000, ext. 6218 KristyBada@miamibeachfl.gov Proposers are reminded to acknowledge receipt of this addendum as part of your RFP submission. Potential proposers that have elected not to submit a response to the RFP are requested to complete and return the "Not' e to Prospective Bidders" questionnaire with the reasons)for not submitting a proposal. n er-ly, D r.cur ent Director 1 ADDENDUM NO.1 REQUEST FOR PROPOSALS(RFP)No.2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION REQUEST FOR PROPOSALS ( RFP) FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION 2017-293-KB RFP ISSUANCE DATE: JULY 19, 2017 PROPOSALS DUE: AUGUST 18, 2017 @ 3:00 PM ISSUED BY: Pv. MIAMIBEACH KRISTY BADA, CONTRACTING OFFICER III PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor, Miami Beach, FL 33139 305.673.7490 I www.miamibeachfl.gov m %, , , iAP.,ABEACH TABLE OF CONTENTS SOLICITATION SECTIONS: PAGE 0100 NOT UTILIZED N/A 0200 INSTRUCTIONS TO PROPOSERS & GENERAL CONDITIONS 3 0300 PROPOSAL SUBMITTAL INSTRUCTIONS & FORMAT 12 0400 PROPOSAL EVALUATION 14 APPENDICES: PAGE APPENDIX A PROPOSAL CERTIFICATON, QUESTIONNAIRE AND AFFIDAVITS 16 APPENDIX B "NO PROPOSAL" FORM 23 APPENDIX C MINIMUM REQUIREMENTS &SPECIFICATIONS 25 APPENDIX D SPECIAL CONDITIONS 28 APPENDIX E COST PROPOSAL FORM 30 APPENDIX F INSURANCE REQUIREMENTS 32 RFP 2017-293-KB 2 m /NA I M BEACH SECTION 0200 INSTRUCTIONS TO RESPONDENTS&GENERAL CONDITIONS 1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the "proposal") to the City for the City's consideration as an option in achieving the required scope of services and requirements as noted herein. All documents released in connection with this solicitation, including all appendixes and addenda, whether included herein or released under separate cover, comprise the solicitation, and are complementary to one another and together establish the complete terms, conditions and obligations of the Proposers and, subsequently, the successful Proposer(s) (the"contractor[s]") if this RFP results in an award. The City utilizes PublicPurchase (www.publicpurchase.com) for automatic notification of competitive solicitation opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective Proposer who has received this RFP by any means other than through PublicPurchase must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposal submitted. 2. PURPOSE. The purpose of this RFP is to solicit proposals to provide emergency shelter beds with care coordination services to homeless individuals from the City of Miami Beach in accordance with the priorities and goals identified in the City of Miami Beach 2013-2017 Consolidated Plan and the City's Key Intended Outcomes. The successful proposer(s) are required to participate in the housing and delivery services network (Continuum of Care)created by the Miami-Dade County Homeless Trust to address the needs of homeless individuals and families, including those with a history of substance abuse, mental illness, HIV/AIDS, and other special needs utilizing a Care Coordination service model. The successful proposer(s) will be required to comply, at a minimum, with the Standards of Care applying to Emergency Care Facilities, enacted by the Miami-Dade County Homeless Trust (Trust). All proposer(s) must demonstrate the extent to which they support the goals of the local Continuum of Care Plan, and meet the priorities identified in this request for applications. All Proposers will be required to participate in the Trust's Homeless Management Information System (HMIS) and comply with established referrals. All proposers are strongly encouraged to accept shelter placements 24 hours per day. Services must focus on stabilization, needs assessments and a housing plan leading to transitional or permanent housing. These beds must be available for occupancy on October 1, 2017. 3.ANTICIPATED RFP TIMETABLE.The tentative schedule for this solicitation is as follows: RFP Issued July 19, 2017 Pre-Proposal Meeting July 26, 2017 at 10:00am Deadline for Receipt of Questions August 8, 2017 at 5:00pm Responses Due August 18, 2017 at 3:00pm Evaluation Committee Meeting TBD Tentative Commission Approval Authorizing TBD Negotiations Contract Negotiations Following Commission Approval RFP 2017-293-KB 3 tv^‘IAM I BEACH 4. PROCUREMENT CONTACT. Any questions or clarifications concerning this solicitation shall be submitted to the Procurement Contact noted below: Procurement Contact: Telephone: Email: KRISTY BADA 305-673-7490 KRISTYBADA• MIAMIBEACHFL.GOV Additionally, the City Clerk is to be copied on all communications via e-mail at: RafaelGranado miamibeachfl.gov; or via facsimile: 786-394-4188. The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be received no later than seven (7) calendar days prior to the date proposals are due as scheduled in Section 0200-3. All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum. 5. PRE-PROPOSAL MEETING OR SITE VISIT(S). Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-PROPOSAL conference will be held as scheduled in Anticipated RFQ Timetable section above at the following address: City of Miami Beach Procurement Department Conference Room 1755 Meridian Avenue, 3RD Floor Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dial the TELEPHONE NUMBER: 1-888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 5804578 Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. 6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective Proposers are not binding on the City and will be without legal effect, including any information received at pre- submittal meeting or site visit(s). The City by means of Addenda will issue interpretations or written addenda clarifications considered necessary by the City in response to questions. Only questions answered by written addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through PublicPurchase. Any prospective proposer who has received this RFP by any means other than through PublicPurchace must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposal. Written questions should be received no later than the date outlined in the Anticipated RFP Timetable section. 7. CONE OF SILENCE. This RFP is subject to, and all proposers are expected to be or become familiar with, the City's Cone of Silence Requirements, as codified in Section 2-486 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Cone of Silence are complied with, and shall be subject to any and all sanctions, as prescribed therein, including rendering their response voidable, in the event of such non-compliance. Communications regarding this solicitation are to be submitted in writing to the Procurement Contact named herein with a copy to the City Clerk at rafaelgranado@miamibeachfl.gov RFP 2017-293-KB 4 m MIMA BEACH 8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following ordinances/resolutions, which may be found on the City Of Miami Beach website: http://web.miamibeachfl.gov/procurement/scroll.aspx?id=23510 • CONE OF SILENCE CITY CODE SECTION 2-486 • PROTEST PROCEDURES CITY CODE SECTION 2-371 • DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3 • LOBBYIST REGISTRATION AND DISCLOSURE OF FEES CITY CODE SECTIONS 2-481 THROUGH 2-406 • CAMPAIGN CONTRIBUTIONS BY VENDORS CITY CODE SECTION 2-487 • CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT ISSUES CITY CODE SECTION 2-488 • REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE EQUAL BENEFITS FOR DOMESTIC PARTNERS CITY CODE SECTION 2-373 • LIVING WAGE REQUIREMENT CITY CODE SECTIONS 2-407 THROUGH 2-410 • PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY VETERANS AND TO STATE-CERTIFIED SERVICE- DISABLED VETERAN BUSINESS ENTERPRISES CITY CODE SECTION 2-374 • FALSE CLAIMS ORDINANCE CITY CODE SECTION 70-300 • ACCEPTANCE OF GIFTS,FAVORS&SERVICES CITY CODE SECTION 2-449 9. PUBLIC ENTITY CRIME. A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crimes may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, sub-contractor, or consultant under a contract with a public entity, and may not transact business with any public entity in excess of the threshold amount provided in Sec. 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 10. COMPLAINCE WITH THE CITY'S LOBBYIST LAWS. This RFP is subject to, and all Proposers are expected to be or become familiar with, all City lobbyist laws. Proposers shall be solely responsible for ensuring that all City lobbyist laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including, without limitation, disqualification of their responses, in the event of such non-compliance. 11. DEBARMENT ORDINANCE: This RFP is subject to, and all proposers are expected to be or become familiar with, the City's Debarment Ordinance as codified in Sections 2-397 through 2-406 of the City Code. 12. WITH THE CITY'S CAMPAIGN FINANCE REFORM LAWS. This RFP is subject to, and all Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their responses, in the event of such non-compliance. 13. CODE OF BUSINESS ETHICS. Pursuant to City Resolution No.2000-23879, the Proposer shall adopt a Code of Business Ethics("Code") and submit that Code to the Procurement Division with its response or within five (5) days upon receipt of request. The Code shall, at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. RFP 2017-293-KB 5 CA MIAMI BEACH 14. AMERICAN WITH DISABILITIES ACT (ADA). Call 305-673-7490 to request material in accessible format; sign language interpreters(five(5)days in advance when possible), or information on access for persons with disabilities. For more information on ADA compliance, please call the Public Works Department, at 305-673- 7000, Extension 2984. 15. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS. The City reserves the right to postpone the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days written notice of any such postponement to all prospective Proposers through PublicPurchase. 16. PROTESTS. Proposers that are not selected may protest any recommendation for selection of award in accordance with eh proceedings established pursuant to the City's bid protest procedures, as codified in Sections 2- 370 and 2-371 of the City Code (the City's Bid Protest Ordinance). Protest not timely made pursuant to the requirements of the City's Bid Protest Ordinance shall be barred. 17. NOT USED. 18.VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City Code Section 2-374, the City shall give a preference to a responsive and responsible Proposer which is a small business concern owned and controlled by a veteran(s) or which is a service-disabled veteran business enterprise, and which is within five percent (5%) of the lowest responsive, responsible proposer, by providing such proposer an opportunity of providing said goods or contractual services for the lowest responsive proposal amount (or in this RFP, the highest proposal amount). Whenever, as a result of the foregoing preference, the adjusted prices of two (2) or more proposers which are a small business concern owned and controlled by a veteran(s) or a service-disabled veteran business enterprise constitute the lowest proposal pursuant to an RFP or oral or written request for quotation, and such proposals are responsive, responsible and otherwise equal with respect to quality and service, then the award shall be made to the service-disabled veteran business enterprise. 19. DETERMINATION OF AWARD. The final ranking results of Step 1 & 2 outlined in Section 0400, Evaluation of Proposals, will be considered by the City Manager who may recommend to the City Commission the Proposer(s) s/he deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami Beach City Code Section 2-369, including the following considerations: (1)The ability, capacity and skill of the Proposer to perform the contract. (2)Whether the Proposer can perform the contract within the time specified, without delay or interference. (3)The character, integrity, reputation,judgment, experience and efficiency of the Proposer. (4)The quality of performance of previous contracts. (5)The previous and existing compliance by the Proposer with laws and ordinances relating to the contract. The City Commission shall consider the City Manager's recommendation and may approve such recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also reject all Proposals. RFP 2017-293-KB 6 Co MIAMI BEACH 20. NEGOTIATIONS. Following selection, the City reserves the right to enter into further negotiations with the selected Proposer. Notwithstanding the preceding, the City is in no way obligated to enter into a contract with the selected Proposer in the event the parties are unable to negotiate a contract. It is also understood and acknowledged by Proposers that no property, contract or legal rights of any kind shall be created at any time until and unless an Agreement has been agreed to; approved by the City; and executed by the parties. 21. Postponement/Cancellation/Acceptance/Rejection. The City may, at its sole and absolute discretion, reject any and all, or parts of any and all, responses; re-advertise this RFP; postpone or cancel, at any time, this RFP process; or waive any irregularities in this RFP, or in any responses received as a result of this RFP. Reasonable efforts will be made to either award the proposer the contract or reject all proposals within one-hundred twenty(120) calendar days after proposal opening date. A proposer may withdraw its proposal after expiration of one hundred twenty (120) calendar days from the date of proposal opening by delivering written notice of withdrawal to the Department of Procurement Management prior to award of the contract by the City Commission. 22. PROPOSER'S RESPONSIBILITY. Before submitting a response, each Proposer shall be solely responsible for making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions and requirements affecting the full performance of the contract. Ignorance of such conditions and requirements, and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any obligation to comply with every detail and with all provisions and requirements of the contract, and will not be accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the Proposer. 23. COSTS INCURRED BY PROPOSERS.All expenses involved with the preparation and submission of Proposals, or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and expense) of the Proposer, and shall not be reimbursed by the City. 24. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby acknowledge and agree, that the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or agents of the City. 24. OCCUPATIONAL HEALTH AND SAFETY. In compliance with Chapter 442, Florida Statutes, any toxic substance listed in Section 38F-41.03 of the Florida Administrative Code delivered as a result of this proposal must be accompanied by a Material Safety Data Sheet(MSDS)which may be obtained from the manufacturer. 25. ENVIRONMENTAL REGULATIONS. The City reserves the right to consider a proposer's history of citations and/or violations of environmental regulations in investigating a proposer's responsibility, and further reserves the right to declare a proposer not responsible if the history of violations warrant such determination in the opinion of the City. Proposer shall submit with its proposal, a complete history of all citations and/or violations, notices and dispositions thereof. The non-submission of any such documentation shall be deemed to be an affirmation by the Proposer that there are no citations or violations. Proposer shall notify the City immediately of notice of any citation or violation which proposer may receive after the proposal opening date and during the time of performance of any contract awarded to it. RFP 2017-293-KB 7 M I,MMB EAC H 26. TAXES. The City of Miami Beach is exempt from all Federal Excise and State taxes. 27. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules, proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will be at the Proposer's risk and may result in the Proposal being non-responsive. 28. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and found to comply with contract, specifications, free of damage or defect, and are properly invoiced. Invoices must be consistent with Purchase Order format. 29. COPYRIGHT, PATENTS & ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach, Florida, and its officers, employees, contractors, and/or agents, from liability of any nature or kind, including cost and expenses for, or on account of, any copyrighted, patented, or unpatented invention, process, or article manufactured or used in the performance of the contract, including its use by the City of Miami Beach, Florida. If the Proposer uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed, without exception, that the proposal prices shall include all royalties or cost arising from the use of such design, device, or materials in any way involved in the work. 30. DEFAULT: Failure or refusal of the selected Proposer to execute a contract following approval of such contract by the City Commission, or untimely withdrawal of a response before such award is made and approved, may result in a claim for damages by the City and may be grounds for removing the Proposer from the City's vendor list. 31. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from responsibility. Proposer agrees that the services provided shall be provided by employees that are educated, trained, experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a material breach of this contract. Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the Proposer, or its officers, employees, contractors, and/or agents, for failure to comply with applicable laws. 32. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and Conditions shall have precedence. 33. NON-DISCRIMINATION. The Proposer certifies that it is in compliance with the non-discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal employment opportunity for all persons without regard to race, color, religion, sex or national origin. In accordance with the City's Human Rights Ordinance, codified in Chapter 62 of the City Code, Proposer shall prohibit discrimination by reason of race, color, national origin, religion, sex, intersexuality, gender identity, sexual orientation, marital and familial status, and age or disability. RFP 2017-293-KB 8 /‘ ^ " '` ' BEACH �I` f-'s(�r';I 34. DEMONSTRATION OF COMPETENCY. The city may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance (experience) in making an award that is in the best interest of the City, including: A. Pre-award inspection of the Proposer's facility may be made prior to the award of contract. B. Proposals will only be considered from firms which are regularly engaged in the business of providing the goods and/or services as described in this solicitation. C. Proposers must be able to demonstrate a good record of performance for a reasonable period of time, and have sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if awarded a contract under the terms and conditions of this solicitation. D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well established company in line with the best business practices in the industry, and as determined by the City of Miami Beach. E. The City may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance(experience), in making an award that is in the best interest of the City. F.The City may require Proposer s to show proof that they have been designated as authorized representatives of a manufacturer or supplier, which is the actual source of supply. In these instances, the City may also require material information from the source of supply regarding the quality, packaging, and characteristics of the products to be supply to the City. 35. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or otherwise dispose of the contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to any person, company or corporation, without the prior written consent of the City. 36. LAWS, PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and inspection fees required to complete the work and shall comply with all applicable laws. 37. OPTIONAL CONTRACT USAGE. When the successful Proposer(s) is in agreement, other units of government or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of government or non-profit agency. 38. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to purchase the goods and services specifically listed in this solicitation from the contractor. However, the City reserves the right to purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis through the City's spot market purchase provisions. 39. DISPUTES. In the event of a conflict between the documents, the order of priority of the documents shall be as follows: A. Any contract or agreement resulting from the award of this solicitation; then B. Addendum issued for this solicitation, with the latest Addendum taking precedence; then C. The solicitation; then D. The Proposer's proposal in response to the solicitation. RFP 2017-293-KB 9 MIAMI BEACH 40. INDEMNIFICATION. The Proposer shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may be incurred thereon. The Proposer expressly understands and agrees that any insurance protection required by this Agreement or otherwise provided by the contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or termination of this Agreement. 41. CONTRACT EXTENSION. The City reserves the right to require the Contractor to extend contract past the stated termination date for a period of up to 120 days in the event that a subsequent contract has not yet been awarded. Additional extensions past the 120 days may occur as needed by the City and as mutually agreed upon by the City and the contractor. 42. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Bid including, without limitation, any and all information and documentation submitted therewith, are exempt from public records requirements under Section 119.07(1), Florida Statutes, and s. 24(a), Art. 1 of the State Constitution until such time as the City provides notice of an intended decision or until thirty (30) days after opening of the proposals, whichever is earlier. Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to, agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the services; (b) provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all requirements for retaining public records and transfer, at no cost, to the public agency all public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. 43. OBSERVANCE OF LAWS. Proposers are expected to be familiar with, and comply with, all Federal, State, County, and City laws, ordinances, codes, rules and regulations, and all orders and decrees of bodies or tribunals having jurisdiction or authority which, in any manner, may affect the scope of services and/or project contemplated by this RFP (including, without limitation, the Americans with Disabilities Act, Title VII of the Civil Rights Act, the EEOC Uniform Guidelines, and all EEO regulations and guidelines). Ignorance of the law(s) on the part of the Proposer will in no way relieve it from responsibility for compliance. 44. CONFLICT OF INTEREST. All Proposers must disclose, in their Proposal, the name(s) of any officer, director, agent, or immediate family member(spouse, parent, sibling, and child)who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. RFP 2017-293-KB 10 m MIArv\I BEACH 45. MODIFICATION/WITHDRAWALS OF PROPOSALS. A Proposer may submit a modified Proposal to replace all or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award unless withdrawn in writing prior to the Proposal due date, or after expiration of 120 calendar days from the opening of Proposals without a contract award. Letters of withdrawal received after the Proposal due date and before said expiration date, and letters of withdrawal received after contract award will not be considered. 47. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the terms in this RFP, and outline what, if any, alternative is being offered. All exceptions and alternatives shall be included and clearly delineated, in writing, in the Proposal. The City, at its sole and absolute discretion, may accept or reject any or all exceptions and alternatives. In cases in which exceptions and alternatives are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the RFP to which Proposer took exception to(as said term and/or condition was originally set forth on the RFP). 48.ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities, favors, or anything of monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift, favor or service that might reasonably tend improperly to influence him in the discharge of his official duties. 49. SUPPLEMENTAL INFORMATION. City reserves the right to request supplemental information from Proposers at any time during the RFP solicitation process, unless otherwise noted herein. 50. ADDITIONAL SERVICES. Although this solicitation and resultant contract identifies specific goods, services or facilities ("items"), it is hereby agreed and understood that the City, through the approval of the Department and Procurement Directors (for additional items up to $50,000) or the City Manager (for additional items greater than $50,000), may require additional items to be added to the Contract which are required to complete the work. When additional items are required to be added to the Contract, awarded vendor(s), as applicable to the item being requested, under this contract may be invited to submit price quote(s) for these additional requirements. If these quote(s) are determined to be fair and reasonable, then the additional work will be awarded to the current contract vendor(s) that offers the lowest acceptable pricing. The additional items shall be added to this contract by through a Purchase Order(or Change Order if Purchase Order already exists). In some cases, the City may deem it necessary to add additional items through a formal amendment to the Contract, to be approved by the City Manager. The City may determine to obtain price quotes for the additional items from other vendors in the event that fair and reasonable pricing is not obtained from the current contract vendors, or for other reasons at the City's discretion. Balance of Page Intentionally Left Blank RFP 2017-293-KB 11 m► MIAMI BEACH SECTION 0300 PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT 1. SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be submitted in an opaque, sealed envelope or container on or before the due date established for the receipt of proposals. Additionally, ten (10) bound copies and one (1) electronic format (CD or USB format) are to be submitted. The following information should be clearly marked on the face of the envelope or container in which the proposal is submitted: solicitation number, solicitation title, Proposer name, Proposer return address. Proposals received electronically, either through email or facsimile, are not acceptable and will be rejected. 2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids. Any Bid received after the deadline established for receipt of proposals will be considered late and not be accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays, natural or otherwise. 3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review process and assist the Evaluation Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in accordance with the sections and manner specified below. Hard copy submittal should be tabbed as enumerated below and contain a table of contents with page references. Electronic copies should also be tabbed and contain a table of contents with page references. Proposals that do not include the required information will be deemed non- responsive and will not be considered. TAB 1 Cover Letter& Minimum Qualifications Requirements 1.1 Cover Letter and Table of Contents. The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully completed and executed. 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum qualifications re•uirements established in Appendix C, Minimum Requirements and Specifications. TAB 2 Experience&Qualifications 2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identified in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: project description, agency name, agency contact, contact telephone & email, and year(s) and term of engagement. 2.1.1 Proposers shall provide the following regarding their facilities and professional experience: • Languages spoken by staff; • Hours of business operation,client intake, and client curfews; • Accessibility to public transportation; • Number of accessible beds for mobility impaired persons available; • Proximity of primary and secondary schools and/or experience and operational protocols working with homeless children attending Miami-Dade County Public Schools; • Experience and efficacy of employment placement services; Including performance statistics that led to client self-sufficiency • Experience and efficacy in utilizing Care Coordination strategies to transition clients to independence; including the following client data: (1)Average length of stay; (2)Average length of time to income creation per client stay; (3) Transition rate to permanent housing; and (4) Care manager to client frequency of engagement. • Accessibility to Alcoholics Anonymous and similar support group meetings (either in-house or in close RFP 2017-293-KB 12 MI A10,1 BEACH proximity to facility); • Rules to be followed by placed clients; • Rules, parameters and/or process for banning of clients; • Identification of afterhours personnel to contact with emergencies of off-hours placements; • Accessibility to counseling and mental health support services; and • Additional in-house or accessible services that support the successful transition of clients from shelter to permanent housing. 2.2 Qualifications of Proposer. Provide an organizational chart of all personnel, including key care coordination personnel, to be used for this project if awarded, the role that each will play in providing the services detailed herein and their qualifications. A resume of each individual, including education, experience, and any other pertinent information, shall be included for each individual to be assigned to this contract. 2.3 Financial Capacity. At the request of the City, Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report(SQR) directly to the Procurement Contact named herein. Once requested by the City, no proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https://supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?storeld=11696 Proposals are responsible for the accuracy of the information contained in its SQR. It is highly recommended that each proposer review the information contained in its SQR for accuracy prior to submittal to the City and as early as possible in the solicitation process. For assistance with any portion of the SQR submittal process, contact Dun & Bradstreet at 800-424-2495. TAB 3 Scope of Services Proposed 3.1 Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the Evaluation Committee to complete a fully review and score the proposed scope of services. 3.1.1 Proposer shall include detailed information on the extent to which Proposer plans support the goals of the local Continuum of Care Plan created by the Miami-Dade County Homeless Trust, and meet the priorities identified in this RFP. 3.1.2 Proposer shall describe their participation in the Trust's Homeless Management Information System (HMIS)and compliance with established referrals. 3.1.3 Proposer shall describe their hours of placement and their ability to accept shelter placements 24 hours per da . TAB 4 Value Added Services Submit detailed information on any value added services that may differentiate Proposer from other Proposers, especially strategies for increasing the flexibility in the usage of funds to meet the needs of consumers of the relevant services in the local community. Value added services may include(but not be limited to): - Daily meals; - Care coordination beyond shelter services scope to include rent assistance and transitional and/or supportive housing resources; - Access to washers and dryers; - Job development services; - Assistance with entitlement services. RFP 2017-293-KB 13 mt,�'4IA NA,i BEACH TAB 5 Cost Proposal Submit a completed Cost Proposal Form (Appendix E): Proposer must propose a daily bed rate pursuant to the scope of services outlined in Appendix C. Note: After proposal submittal, the City reserves the right to require additional information from Proposers (or Proposer team members or sub-consultants) to determine: qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each of their last two complete fiscal years). RFP 2017-293-KB 14 [o AIAMI BEACH SECTION 0400 PROPOSAL EVALUATION 1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the requirements set forth in the solicitation. If further information is desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral presentations to the Evaluation Committee. The evaluation of proposals will proceed in a two-step process as noted below. It is important to note that the Evaluation Committee will score the qualitative portions of the proposals only. The Evaluation Committee does not make an award recommendation to the City Manager. The results of Step 1 & Step 2 Evaluations will be forwarded to the City Manager who will utilize the results to make a recommendation to the City Commission. In the event that only one responsive proposal is received, the City Manager, after determination that the sole responsive proposal materially meets the requirements of the RFP, may, without an evaluation committee, recommend to the City Commission that the Administration enter into negotiations. The City, in its discretion, may utilize technical or other advisers to assist the evaluation committee in the evaluation of proposals. 2. Step 1 Evaluation. The first step will consist of the qualitative criteria listed below to be considered by the Evaluation Committee. The second step will consist of quantitative criteria established below to be added to the Evaluation Committee results by the Department of Procurement Management. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria established below for Step 1, Qualitative Criteria. In doing so, the Evaluation Committee may review and score all proposals received, with or without conducting interview sessions. Step 1-Qualitative Criteria Maximum Points Proposer Experience and Qualifications 40 Scope of Services Proposed 35 Value Added Services 10 TOTAL AVAILABLE STEP 1 POINTS 85 3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may receive additional quantitative criteria points to be added by the Department of Procurement Management to those points earned in Step 1, as follows. Step 2-Quantitative Criteria Cost Proposal 15 Veterans Preference 5 TOTAL AVAILABLE STEP 2 POINTS 20 4. Cost Proposal Evaluation. The cost proposal points shall be developed in accordance with the following formula: Sample Objective Formula for Cost Vendor Vendor Example Maximum Formula for Calculating Points Total Cost Allowable Points (lowest cost 1 cost of proposal Points Proposal (Points noted are for being evaluated X maximum Awarded illustrative purposes only. allowable points=awarded Actual points are noted above.) points) Round to Vendor A $100.00 20 $1001$100 X20=20 20 Vendor B $150.00 20 $1001$150 X 20=13 13 Vendor C $200.00 20 $1001$200 X 20=10 10 RFP 2017-293-KB 15 MIAMI BEACH 5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring, Step 2 Points will be added to each evaluation committee member's scores by the Department of Procurement Management. Step 1 and 2 scores will be converted to rankings in accordance with the example below: Proposer A Proposer B Proposer C Step 1 Points 82 76 80 Step 2 Points 22 15 12 Committee Total 104 91 92 Member 1 Rank 1 3 2 Step 1 Points 79 85 72 Step 2 Points 22 15 12 Committee Total 101 100 84 Member 2 Rank 1 2 3 Step 1 Points 80 74 66 Step 2 Points 22 15 12 Committee Total 102 89 78 Member 2 Rank 1 2 3 Low Aggregate Score 3 7 8 Final Ranking* 1 2 3 * Final Ranking is presented to the City Manager for further due diligence and recommendation to the City Commission. Final Ranking does not constitute an award recommendation until such time as the City Manager has made his recommendation to the City Commission, which may be different than final ranking results. RFP 2017-293-KB 16 APPENDIX A t_11- MIAMI Proposal Certification , Questionnaire & Requirements Affidavit 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 RFP 2017-293-KB 17 Solicitation No: Solicitation Title: 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION Procurement Contact Tel: Email: Kristy Bada 305-673-7490 KRISTYBADA@MIAMIBEACHFL.GOV PROPOSAL CERTIFICATION, QUESTIONNAIRE& REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. 1. General Proposer Information. FIRM NAME: No of Years in Business: No of Years in Business Locally: OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS: FIRM PRIMARY ADDRESS(HEADQUARTERS): CITY: STATE: ZIP CODE: TELEPHONE NO.: TOLL FREE NO.: FAX NO.: FIRM LOCAL ADDRESS: CITY: STATE: ZIP CODE: PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT: ACCOUNT REP TELEPHONE NO.: ACCOUNT REP TOLL FREE NO.: ACCOUNT REP EMAIL: FEDERAL TAX IDENTIFICATION NO.: The City reserves the right to seek additional information from Proposer or other source(s), including but not limited to: any firm or principal information, applicable licensure, resumes of relevant individuals, client information,financial information, or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RFP 2017-293-KB 18 1. Veteran Owned Business.Is Proposer claiming a veteran owned business status? YES NO SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government,as required pursuant to ordinance 2011-3748. 2. Conflict Of Interest.All Proposers must disclose, in their Proposal,the name(s)of any officer,director,agent,or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT: Proposers must disclose the name(s) of any officer, director, agent, or immediate family member (spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%)percent or more in the Proposer entity or any of its affiliates 3. References&Past Performance. Proposer shall submit at least three(3)references for whom the Proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact Individual Name&Title,3)Address,4)Telephone,5)Contact's Email and 6)Narrative on Scope of Services Provided. 4. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had a contract cancelled due to non- erformance by an ublic sector agency? YES NO SUBMITTAL REQUIREMENT: If answer to above is "YES," Proposer shall submit a statement detailing the reasons that led to action(s). 5. Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with,and shall be subject to any and all sanctions, as prescribed therein,including disqualification of their Proposals,in the event of such non-compliance. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (including your sub-consultants) with a controlling financial interest as defined in solicitation. For each individual or entity with a controlling financial interest indicate whether or not each individual or entity has contributed to the campaign either directly or indirectly, of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. 6. Code of Business Ethics. Pursuant to City Resolution No.2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics("Code")and submit that Code to the Department of Procurement Management with its proposal/response or within five(5)days upon receipt of request. The Code shall, at a minimum, require the Proposer,to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics,Proposer may submit a statement indicating that it will adopt,as required in the ordinance,the City of Miami Beach Code of Ethics,available at www.miamibeachfl.gov/procurement/. RFP 2017-293-KB 19 7. using the Consumer Price Index for all Urban Consumers(CPI U)Miami/Ft. Lauderdale,issued by the U.S. Department of Labor's same(in a particular year). SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees to the living wage requirement. 8. Equal Benefits for Employees with Spouses and Employees with Domestic Partners. When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks, the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach, who are awarded a contract pursuant to competitive proposals, to provide"Equal Benefits"to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? YES NO B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners*or to domestic partners of employees? YES NO C. Please check all benefits that apply to your answers above and list in the "other" section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave; other benefits are provided directly to the spouse or domestic partner, such as medical insurance. BENEFIT Firm Provides for Firm Provides for Firm does not Employees with Employees with Provide Benefit Spouses Domestic Partners Health Sick Leave Family Medical Leave Bereavement Leave If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage) you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City Manager, or his designee. Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl.gov/procurement/. RFP 2017-293-KB 20 9. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes, as currently enacted or as amended from time to time,states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal, proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit proposals, proposals,or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor,or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees with the requirements of Section 287.133, Florida Statutes,and certifies it has not been placed on convicted vendor list. 10. Non-Discrimination. Pursuant to City Ordinance No.2016-3990,the City shall not enter into a contract with a business unless the business represents that it does not and will not engage in a boycott as defined in Section 2-375(a)of the City Code, including the blacklisting,divesting from,or otherwise refusing to deal with a person or entity when such action is based on race,color,national origin,religion,sex,intersexuality,gender identity,sexual orientation,marital or familial status,age or disability. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees it is and shall remain in full compliance with Section 2-375 of the City of Miami Beach City Code. 11. Moratorium on Travel to and the Purchase of Goods or Services from North Carolina and Mississippi. Pursuant to Resolution 2016-29375, the City of Miami Beach, Florida, prohibits official City travel to the states of North Carolina and Mississippi, as well as the purchase of goods or services sourced in North Carolina and Mississippi. Proposer shall agree that no travel shall occur on behalf of the City to North Carolina or Mississippi, nor shall any product or services it provides to the City be sourced from these states. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees it is and shall remain in full compliance with Resolution 2016-29375. 12. Fair Chance Requirement. Pursuant to Section 2-376 of the City Code,the City shall not enter into any contract resulting from a competitive solicitation, unless the proposer certifies in writing that the business has adopted and employs written policies, practices, and standards that are consistent with the City's Fair Chance Ordinance, set forth in Article V of Chapter 62 of the City Code ("Fair Chance Ordinance"), and which, among other things, (i) prohibits City contractors, as an employer, from inquiring about an proposer's criminal history until the proposer is given a conditional offer of employment; (ii) prohibits advertising of employment positions with a statement that an individual with a criminal record may not apply for the position, and (iii) prohibits placing a statement on an employment application that a person with a criminal record may not apply for the position. SUBMITTAL REQUIREMENT: No additional submittal is required at this time. By virtue of executing this affidavit, Proposer certifies that it has adopted policies,practices and standards consistent with the City's Fair Chance Ordinance. Proposer agrees to provide the City with supporting documentation evidencing its compliance upon request. Proposer further agrees that any breach of the representations made herein shall constitute a material breach of contract, and shall entitle the City to the immediate termination for cause of the agreement,in addition to any damages that may be available at law and in equity. 13. Acknowledgement of Addendum. After issuance of solicitation, the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure to obtain and acknowledge receipt of all addendum may result in proposal disqualification. Initial to Confirm Initial to Confirm Inifial to Confirm Receipt Receipt Receipt Addendum 1 Addendum 6 Addendum 11 Addendum 2 Addendum 7 Addendum 12 Addendum 3 Addendum 8 Addendum 13 Addendum 4 Addendum 9 Addendum 14 Addendum 5 Addendum 10 Addendum 15 If additional confirmation of addendum is required,submit under separate cover. RFP 2017-293-KB 21 DISCLOSURE AND DISCLAIMER SECTION The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the"City")for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation,or in making any award, or in failing or refusing to make any award pursuant to such Proposals, or in cancelling awards, or in withdrawing or cancelling this solicitation, either before or after issuance of an award,shall be without any liability or obligation on the part of the City. In its sole discretion, the City may withdraw the solicitation either before or after receiving proposals, may accept or reject proposals, and may accept proposals which deviate from the solicitation, as it deems appropriate and in its best interest. In its sole discretion,the City may determine the qualifications and acceptability of any party or parties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal, the proposer agrees to deliver such further details, information and assurances, including financial and disclosure data, relating to the Proposal and the proposer including, without limitation, the proposer's affiliates, officers, directors,shareholders,partners and employees,as requested by the City in its discretion. The information contained herein is provided solely for the convenience of prospective Proposers. It is the responsibility of the recipient to assure itself that information contained herein is accurate and complete. The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents,or on any permitted communications with City officials,shall be at the recipient's own risk. Proposers should rely exclusively on their own investigations,interpretations, and analyses.The solicitation is being provided by the City without any warranty or representation,express or implied, as to its content, its accuracy,or its completeness. No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval. The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer, is totally relying on this Disclosure and Disclaimer,and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal. This solicitation is made subject to correction of errors, omissions,or withdrawal from the market without notice. Information is for guidance only,and does not constitute all or any part of an agreement. The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no reason,without any resultant liability to the City. The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses.At that time, all documents received by the City shall become public records. Proposers are expected to make all disclosures and declarations as requested in this solicitation. By submission of a Proposal,the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge, information,and belief. Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this solicitation, or any response thereto, or any action or inaction by the City with respect thereto, such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages.The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The solicitation and any disputes arising from the solicitation shall be governed by and construed in accordance with the laws of the State of Florida. RFP 2017-293-KB 22 PROPOSER CERTIFICATION I hereby certify that: I, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation, all attachments, exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation, and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualification of proposal submitted; Proposer has not divulged, discussed, or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Proposal Certification, Questionnaire and Requirements Affidavit are true and accurate. Name of Proposer's Authorized Representative: Title of Proposer's Authorized Representative: Signature of Proposer's Authorized Representative: Date: State of FLORIDA ) On this day of , 20_,personally appeared before me who County of ) stated that (s)he is the of , a corporation, and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed. Before me: Notary Public for the State of Florida My Commission Expires: RFP 2017-293-KB 23 APPENDIX A MIAMI BEACH Proposal Certification , Questionnaire & Requirements Affidavit RFP 2017-293-KB For Emergency Shelter Beds for Serve the Homeless Population DEPARTMENT OF PROCUREMENT MANAGEMENT 1700 Convention Center Drive Miami Beach, Florida 33139 Page 1 RFP 2017-293-KB, Emergency Shelter Beds To serve Homeless Population Solicitation No:201-293-KB Solicitation Title: Emergency Shelter Services for the City's Homeless Population Procurement Contact:Kristy Bada Tel:305-673-7490- Email:kristybada@miamibeachfl.gov PROPOSAL CERTIFICATION,QUESTIONNAIRE&REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain SOLICITATION and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. 1. General Proposer Information. FIRM NAME: The Salvation Amy,A Georgia Corporation No of Years in Business: No of Years in Business Locally: No.of Employees: 150 100 52 OTHER NAME(S)BIDDER HAS OPERATED UNDER IN THE LAST 10 YEARS: FIRM PRIMARY ADDRESS(HEADQUARTERS): 1424 NE Access Freeway CITY Atlanta STATE:Georgia TELEPHONE NO.:(404)728-1300 TOLL FREE NO.: FAX NO.:(404)728-1331 FIRM LOCAL ADDRESS:1907 NW 38th Street CITY:Miami STATE:Florida PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT:Fernando Colon ACCOUNT REP TELEPHONE NO.:(305)796-4392 ACCOUNT REP TOLL FREE NO.:305-637-6721 ACCOUNT REP EMAIL:Femando.colon@uss.salvationarmy.org FEDERAL TAX IDENTIFICATION NO.:58-0660607 The City reserves the right to seek additional information from proposer or other source(s), including but not limited to: any firm or principal information, applicable licensure, resumes of relevant individuals, client information, financial information, or any information the City deems necessary to evaluate the capacity of the proposer to perform in accordance with contract requirements. Page 2 2. Miami Beach Based(Local Vendor. Is proposer a Miami Beach based firm? YES XX NO SUBMITTAL REQUIREMENT: Proposers claiming Miami Beach vendor status shall submit a Business Tax Receipt issued by the City of Miami Beach, as required pursuant to ordinance 2011-3747,to demonstrate that the Proposer is a Miami Beach Based Vendor. 3. Veteran Owned Business. Is ro oser a veteran owned business? YES XX NO SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government,as required pursuant to ordinance 2011-3748. 4. Financial Capacity.Proposers shall submit a Dun &Bradstreet Duns Number(D-U-N-S#).The City may request one or more D&B reports to assess proposer's financial capacity or may request other information (e.g., audited and other financial statements) after proposal submittal in order to assess financial capacity. If firm is not currently registered at D&B,contact D&B at 1-800-234-3867 to register your company. SUBMITTAL REQUIREMENT: Proposer shall submit Dun&Bradstreet Duns Number (D-U-N-S#):093534712 Note: The City may require other financial information (e.g., audited financial statements, bonding capacity, credit history, etc.), as part of the solicitation submittal requirements or during the evaluation process, as necessary to evaluate financial capacity. 5. Litigation History. Proposer shall submit a statement of any litigation or regulatory action that has been filed against your firm(s) in the last five years. If an action has been filed, state and describe the litigation or regulatory action filed, and identify the court or agency before which the action was instituted, the applicable case or file number, and the status or disposition for such reported action. If no litigation or regulatory action has been filed against your firm(s), provide a statement to that effect. If "No" litigation or regulatory action has been filed against your firm(s), please provide a statement to that effect.Truthful and complete answers to this question may not necessarily disqualify a firm from consideration but will be a factor in the selection process. Untruthful, misleading or false answers to this question shall result in the disqualification of the firm for this project. SUBMITTAL REQUIREMENT: Proposer shall submit history of litigation or regulatory action filed against proposer, or any proposer team member firm, in the past five (5) years. If Proposer has no litigation history or regulatory action in the past 5 years,submit a statement accordingly. 6. References & Past Performance. Proposer shall submit at least three (3) references for whom the proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: Proposer shall submit a minimum of three (3) references, including the following information: 1) Firm Name, 2) Contact Individual Name & Title, 3) Address, 4) Telephone, 5) Contact's Email and 6) Narrative on Scope of Services Provided. 1. Miami-Dade County Homeless Trust Many Saria, Executive Director 111 NW 1st Street 27th Floor Miami, Florida 33128 (305)375-1490 msarria(a miamidade.gov Provide emergency housing services to homeless individuals who are referred by the Miami-Dade County Homeless Trust. 2. Department of Veteran Affairs Marsha Latham,Miami VA Homeless Program Manager 1492 West Flagler Street Miami, FL 33135 (305)541-5864 mlatham@va.gov Provide emergency housing services to homeless veterans(male and female)who are referred by the Healthcare for Homeless Veterans. 3. Jackson Health System Melody The well,Procurement Contracting Officer Procurement Management Department Jackson Medical Towers 1500 N.W. 12th Avenue, Suite 814 Miami, FL 33136-1096 Phone(305)585-7132 melody.thelwell@jhsmiami.org Provide emergency housing services to homeless infirmed(male and female)patients who are referred by Jackson Health System. 7. Suspension, Debarment or Contract Cancellation. Has proposer ever been debarred, suspended or other legal violation,or had a contract cancelled due to non-serformance by any public sector agency? YES XX NO SUBMITTAL REQUIREMENT: If answer to above is "YES," Proposer shall submit a statement detailing the reasons that led to action(s). 8. Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their Proposals, in the event of such non-compliance. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (including your sub-consultants) with a controlling financial interest as defined in ITN. For each individual or entity with a controlling financial interest indicate whether or not each individual or entity has contributed to the campaign either directly or indirectly,of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. 9. Code of Business Ethics. Pursuant to City Resolution No.2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics ("Code") and submit that Code to the Procurement Division with its bid/response or within five(5)days upon receipt of request. The Code shall,at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest,lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business Ethics, proposer may submit a statement indicating that it will adopt, as required in the ordinance, the City of Miami Beach Code of Ethics,available at www.miamibeachfl.gov/procurement/. 10. Living Wage. Pursuant to Section 2-408 of the Miami Beach City Code, as same may be amended from time to time, proposers shall be required to pay all employees who provide services pursuant to this Agreement, the hourly living wage rates listed below: • Commencing with City fiscal year 2012-13(October 1,2012),the hourly living rate will be$11.28/hr with health benefits, and$12.92/hr without benefits. The living wage rate and health care benefits rate may, by Resolution of the City Commission be indexed annually for inflation using the Consumer Price Index for all Urban Consumers (CPI-U) Miami/Ft. Lauderdale, issued by the U.S. Department of Labor's Bureau of Labor Statistics. Notwithstanding the preceding, no annual index shall exceed three percent (3%). The City may also, by resolution, elect not to index the living wage rate in any particular year, if it determines it would not be fiscally sound to implement same(in a particular year). Proposers'failure to comply with this provision shall be deemed a material breach under this bid, under which the City may, at its sole option, immediately deem said proposer as non-responsive, and may further subject proposer to additional penalties and fines, as provided in the City's Living Wage Ordinance, as amended. Further information on the Living Wage requirement is available at www.miamibeachfl.gov/procurement/. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees to the living wage requirement. 11. Equal Benefits for Employees with Spouses and Employees with Domestic Partners. When awarding competitively solicited contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks, the Equal Benefits for Domestic Partners Ordinance 2005- 3494 requires certain contractors doing business with the City of Miami Beach,who are awarded a contract pursuant to competitive bids, to provide"Equal Benefits"to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach, Florida; and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits,who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees? XX YES NO B. Does your company provide or offer access to any benefits to employees with (same or opposite sex) domestic partners*or to domestic partners of employees? YES XX NO C. Please check all benefits that apply to your answers above and list in the "other" section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave; other benefits are provided directly to the spouse or domestic partner, such as medical insurance. BENEFIT Firm Provides for Firm Provides for Firm does not Employees with Employees with Provide Benefit Spouses Domestic Partners Health x Sick Leave x Family Medical Leave x Bereavement Leave x If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage) you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached) with all necessary documentation. Your Reasonable Measures Application will be reviewed for consideration by the City Manager,or his designee.Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl.govlprocurementl. 12. Public Entity Crimes. Section 287.133(2)(a), Florida Statutes, as currently enacted or as amended from time to time, states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit bids, proposals,or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, proposer agrees with the requirements of Section 287.133, Florida Statutes, and certifies it has not been placed on convicted vendor list. Proposers are expected to make all disclosures and declarations as requested in this solicitation. By submission of a Proposal, the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal, and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true, accurate and complete,to the best of its knowledge, information,and belief. Notwithstanding the foregoing or anything contained in the RFP, all Proposers agree that in the event of a final unappeasable judgment by a court of competent jurisdiction which imposes on the City any liability arising out of this RFP, or any response thereto,or any action or inaction by the City with respect thereto, such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages. The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. In the event of any differences in language between this Disclosure and Disclaimer and the balance of the RFP, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The RFP and any disputes arising from the RFP shall be governed by and construed in accordance with the laws of the State of Florida. TAB 2: EXPERIENCE AND QUALIFICATIONS: 2.1: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army's work is in 128 countries and is coordinated by the International Headquarters which is located in London, England. It is the international administrative center of The Salvation Army. At present, there are five Zones each headed by an International Secretary. The zones include Africa, Americas and Caribbean, Europe, South Asia, South Pacific and East Asia. The Zonal departments at the International Headquarters are the main administrative link with the territories and the commands. The International Secretaries give oversight to and coordinate the Salvation Army's work in their respective geographical regions. The Salvation Army Americas and Caribbean Zone is made up of Territories, Commands and Regions. There are currently eleven Territories. Of all the Territories, the USA Southern Territory is made up of sixteen states, which includes the State of Florida, and is divided into nine divisions. Each Division encompasses a number of corps and other Salvation Army Centers. In large metropolitan areas there are Area Commands. The Miami Area Command is the hub for Miami-Dade County. The Salvation Army opened its doors in Miami-Dade County in 1913 and is in the midst of celebrating its centennial anniversary. The Salvation Army is classified as a 501 © (3) non- profit organization under the IRS Code and is registered as The Salvation Army, a Georgia corporation. The Salvation Army, Miami Area Command (MAC), is a private, not-for- profit corporation that has been providing distinguished services to the homeless men, women and families, veterans, the infirmed, those infected or affected by HIV/AIDS, those with history's and/or involvement with mental health issues, substance abuse and disabilities of Miami-Dade County since its inception. The Miami Area Command is located at 1907 NW 38th Street, Miami, Florida currently managed and operated by its commanding officers: Commanders Enrique Azuaje and Nancy Azuaje. They have been assigned to the Miami Area Command since June 2016. Commanders Enrique Azuaje and Nancy Azuaje have over 45 years of experience together in the Salvation Army and as international trainers since 1990. The Miami Area Command is made up of its administrative offices which include its social services department with a 280-bed emergency Shelter, four Corps Community Centers, the Adult Rehabilitation Center and Emergency/Disaster services. The MAC is advised and assisted in all of its programs and activities in Miami-Dade County through its twenty-six (26) member Advisory Board. The Advisory Board is comprised of community business leaders, educators and other professionals. The Board's activities are overseen through their appointed Chairman, Albert Dotson. The Advisory Board meets on a monthly basis to review and discuss the Miami Area Command's main service areas: financial, development, property/maintenance, emergency/disaster services and all social service programs. Our dedicated staff is currently composed of fifty(52) individuals and many of the staff has been with the Miami Area Command for almost thirty (15) years. These individuals help in creating the seven (7) Departments that are responsible for the operations of the Miami Area Command. The key departments at the Miami Area Command include Finance, Human Resources, Development, Property, Information Technology, Emergency/Disaster Services and the largest, the Social Services Department. The staff at The Salvation Army Miami Area Command is composed of a certified accountant, master-level Directors and Supervisors, bachelor and associate degree level staff, a licensed clinical social worker and other dedicated staff. Specialized staff includes a Chef who is certified as a Serve Safe Food Service Manager and the IT Manager is certified in Comp TIA and as a Microsoft Certified System Engineer. The Salvation Army has an exemplary record of judicious and above average fiscal and administrative management. The agency undergoes many audits throughout the year to examine its fiscal and programmatic practices. These include several from the funders and our Territorial Headquarters on a semi-annual basis. The Miami Area Command meets the OMB Circular A- 133 specifications for audits. For the past six years, The Miami Area Command has been audited externally by Morrison, Brown, Argiz and Farra, LLC. These audits evaluate all aspects of the fiscal operation of our programs, services and corps community centers and makes recommendations for changes in procedure and/or documentation to the Advisory Board. The generally flawless outcome of these audits demonstrates the agency's commitment to high ethical standards and careful record keeping in all aspects of the business and services. To date, The Miami Area Command has satisfactorily passed these audits. The Advisory Board undertakes a comprehensive review of the audit findings and ensures that any recommended corrective actions are resolved and/or implemented in a timely manner. The role of the Human Resources Department is to plan, coordinate, administer, monitor, and supervise the employee personnel program for the Miami Area Command including the Corps Community Center; coordinates and monitors the day-to-day operations of the Personnel Department including personnel records, promotions, transfers, terminations, grievances, worker's compensation, pension and health plan matters; monitors and enforces personnel policies and procedures; compiles, submits and maintains appropriate records with Divisional and Territorial Headquarters including records requiring the Divisional Finance Board approval; prepares and processes payroll records; processes worker's compensation claims; processes criminal background checks as required by The Salvation Army government contracts. 2.1.1 The Salvation Army has a strong commitment to equal opportunity hiring practices. Agency staff is representative of the ethnic, cultural, and linguistic populations (Caucasian, African- American, Hispanic and Haitian) that are served in its Shelter as well as in the community. Staff members currently speak the three main languages of the community: English, Spanish and Creole. The agency encourages homeless/currently homeless individuals to apply for employment opportunities regardless of race, ethnicity, gender, disability and/or sexual orientation. Historically there have been several staff members that were previous residents of the Shelter and/or previously homeless. TSA-MAC- Red Shield Lodge use the case management component to coordinate the activities necessary for the client to obtain or retain housing and to achieve self-sufficiency. Effective case managers provide a blend of assessment and coordination services. They possess in-depth knowledge of communities and available services and housing, mixed with genuine empathy and respect for the families and individuals seeking their assistance. Case management is defined as a "collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes Case Management begins with the intake process and assessing the client's available resources and supports and what services the client needs. Following assessment, the case manager and the client should collaborate to develop a service plan that includes setting goals in the areas of basic life skills, health needs, financial management, parenting skills, home maintenance, job preparation skills, and/or employment skills and helping clients access the agencies and programs that can help them achieve their goals. Once the family or individual is stable, the case manager should review ongoing risk factors and provide coaching. Finally, the case manager should link the family or individuals to ongoing supports, if needed, to help them maintain long-term stability and monitor their progress to ensure the client has access to needed and desired services. Case Management service activities include but are not limited to the following: 1. Intake and assessments for individuals who are in need of supportive services and who need assistance in accessing the service system. 2. Assessing service needs and eligibility and discussing available and acceptable service options with the client. 3. Preparation of a service plan based on an assessment with specific, attainable, measurable objectives developed in cooperation with and signed by the client 4. Referring clients to appropriate agencies for needed services. 5. Coordinating services of clients who are receiving multiple services. 6. providing direct services such as counseling, where appropriate, budgeting, life skills, job preparation, tenant/landlord rights and responsibilities, and home management. 7. Providing advocacy, when needed, to ensure the satisfactory delivery of requested services. 8. Monitoring the continuity and appropriateness of services through an ongoing reassessment process, during which case manager and client revisit the priorities identified in the initial assessment and discuss the client's emerging concerns. 9. Follow-up to evaluate the effectiveness of services and outcomes. 10. Protecting the client's confidentiality. TSA-MAC emergency shelter make case management specialist available to any client receiving Red Shield services. Case management is an important part of meeting the emergency shelter goal of preventing homelessness. A major role of the case manager is advocating for families or individuals experiencing or at risk for homelessness in the search for permanent housing and in navigating the social service and educational systems. Case managers should make special efforts on behalf of homeless children by collaborating with school districts, each of which has a coordinator for homeless children who will assist in making educational arrangements during periods of transition. Case managers should develop working relationships with other community service providers, such as housing authorities and other local housing programs; the Career Link; the County Assistance Office; local food banks; local charitable organizations; and any agencies that can support the family in achieving self- sufficiency. By working with a local network of human service agencies, the case manager can also become aware, as confidentiality allows, of the service plans within other agencies and establish goals that do not conflict. Our Main Office is conveniently located adjacent to a public bus transportation stop and rail way system. About agency owned vehicle, a fifteen-passenger van, is available for ambulatory persons only. For non-ambulatory transportation needs staff will be knowledgeable regarding local transportation services such transportation bus passes, the Miami Transit Authority and will provide information, referral and linkage to these available services. In addition, staff can act as advocates for persons with disabilities to encourage the continued expansion of accessible public transportation systems through Special Transportation Services (STS) and the like. SHELTER LODGES REGULATIONS AND GUIDELINES.( see sample under attachments#2) The Salvation Army, Miami Area Command's Development Department strives to "Do the Most Good" by securing funds for the sustainability of the Agency's programs. Efforts include the organization and promotion of community and humanitarian initiatives that fulfill the needs of the specific populations we serve within Miami-Dade County. Our Development Department works in close collaboration with Salvation Army Headquarters as well as the local Advisory Board via its "Special Events Committee" and "100-Year Committee," established in 2012 to lead the planning of Miami-Dade's celebration of the Salvation Army Centennial, in 2017. Specific functions within the department include: Public Relations — The Salvation Army establishes and maintains mutually beneficial relationships with local media, companies, groups and individuals in order to promote the Salvation Army brand, mission and programs. In a community that ranked last in volunteering among 50 metro cities, (see 2010 annual Volunteering in America), The Salvation Army has taken upon its mission to educate constituents about realities like homelessness and hunger, and the direct effect of"Doing the Most Good"by volunteering one's time. Marketing—By definition, The Salvation Army is a frugal organization where 82 cents of every dollar is invested directly into its programs. As such, our marketing activities are targeted to promote specific giving opportunities to companies, organizations and individuals via direct marketing, social media, special fund raising events, sponsorship opportunities and seasonal giving campaigns. Fundraising—The Development Department leads the direct solicitation of funds to corporate and individual founders in the shape of grants, major gifts, legacy and planned giving that ensure the continuity of The Salvation Army's mission. The in-house Property Department is responsible for the engineering, maintenance, preventative maintenance and janitorial efficiency of the facilities under The Salvation Army Miami Area Command location; it supervises and evaluates maintenance staff; manages the building contracts and contractual agreements. The Miami Area Command also has access to the latest information technology. The centerpiece of the Miami Area Command is its Management Information System which is managed locally with the technical support from Divisional and Territorial Headquarters. Recently the Miami Area Command upgraded its infrastructure to stay abreast of technology. At the Miami Area Command, we pride ourselves in security. The Information Technology Department is responsible for the administration of over 45 cameras located throughout the external and internal areas of the building and the Shelter. These are monitored by our staff 24-hours per day, 7-days per week, and 365-days per year. The Department performs moderately complex to highly skilled professional and technical work in administering the Miami Area Command's wide area network computer operations. The staff in this classification administers both local (LAN) and wide (WAN) area operations by ensuring servers are operational and data integrity is preserved. Work includes investigating, troubleshooting and providing software and hardware solutions to a wide variety of computer and network operations issues. The Salvation Army also maintains its own agency,website and social media accounts (Facebook and Twitter). The Salvation Army is a leader in emergency/disaster services and is able to provide South Florida with the best immediate response to meet the basic needs of those who have been affected,both survivors and first responders. While every disaster is unique and creates its own special needs, the core of The Salvation Army's Emergency Disaster Services consists of several basic services. And while these services address many of the typical needs of a disaster survivor, the Salvation Army disaster relief is also flexible. Our services are adapted to the specific needs of individuals and communities and scalable according to the magnitude of the disaster. The Salvation Army Miami Area Command is equipped with two "Canteens" or full service mobile kitchen units that are available for deployment locally and nation-wide, these canteens are fully equipped to provide over 1,500 meals per day. The canteens also double as a location for community members to seek assistance, obtain services and to be a source of comfort. The canteens are also be used throughout the year for local events such as the Special Olympics, Disaster Expos, Homeless Awareness Day and local Health Fairs. The Miami Area Command has also maintained two seats at the Emergency Operations Center (EOC) and the Volunteer Organization Active in Disasters (VOAD) for over 24 years. Our Food Pantry provides free food to all residents of Miami-Dade County who are food insecure. The Food Pantry provides food on Tuesday, Wednesdays and Thursday from 1: PM until 3:00pm or until the daily quota is met. The Food Pantry receives its food donations through our relationships with Feeding South Florida, Starbucks, Publix, Yard House, Host International Inc. and Flowers Baking Company to name a few. The Miami Area Command also receives funding from the Publix to supplement these food donations. Miami-Dade County Public Schools and Local Businesses are also involved in our 12-Months of giving which children and businesses host can food drives throughout the year to assist in keeping our Pantry well stocked. In 2016-2017, we were able to serve almost 7,000 individuals/families with food assistance. One of the most important aspects of the supportive services provided at the Miami Area Command are those provided through its many volunteers. Volunteers are unpaid members of the community and out-of-town students that provide services free of charge to the agency and its clients. Our staff is responsible for recruiting, training, coordinating, and monitoring the work of each of the volunteers. The Miami Area Command has welcomed volunteers from Miami- Dade Public Schools, Volunteers of America, the United Way, Marlins Ayuda, Johnson and Johnson, Cheesecake Factory, Baptist Hospital, Proctor and Gamble and many more. The Salvation Army Miami Area Command (Red Shield Lodge) Social Services Department is the pillar of the Shelter. The Department is responsible for providing comprehensive wrap- around services to all clients that live temporarily in the Shelter. The Social Services Department manages the emergency shelter and meets the federal definition of emergency shelter in accordance with 24 CFR Part 91: any facility with overnight sleeping accommodations, the primary purpose of which is to provide temporary shelter for the homeless in general for specific populations of the homeless. Our shelter is divided into three (3) Lodges and is arranged in a congregate setting base on dormitory style rooms. The Lodges are designated to maintain privacy and safety for single men, single women and families. Our medical wing is designated for those who are infirmed, have chronic medical conditions (such as HIV/AIDS, cancer, etc.) and those under medical treatment through local hospitals. The shelter provides common areas that include televisions for English and Spanish speakers as well as a courtyard in the center of the building that allows all clients to enjoy the outdoors and provides opportunities to socialize with others. Each of the lodges also provides free laundry rooms when detergent is provided to everyone. There are individualized and intensive Case Management services from 8:30 AM to 5:00 PM, 24-hour and 7-day-a-week Monitoring staff supervision, 3-nutritious meals and a snack, on-site clinical support services, access to spiritual ministry, primary medical care through Camillus Health Concern, Inc., on-site tutoring provided through Project Upstart of Miami-Dade County Public Schools,job development provided through Latinos Unidos In Action Community Services, and in-house Family service coordinator. The Salvation Army Miami Area Command has a long and extensive history in working with the homeless, the chronically homeless, individual's infected or affected with HIV/AIDS and the Providers in Miami-Dade County. It is considered to be a vital part of the Continuum of Care. It has long standing relationships with the City of Miami, City of Miami Beach, Miami-Dade County Homeless Trust, Jackson Public Health Trust, Miami-Dade County Office of Management and Budget Coordination, the Department of Veteran Affairs, Camillus Health Concern Inc., Jewish Community Services, Citrus Health Network(HAND Program) and the South Florida AIDS Network. Our experience working with the homeless and chronically homeless is reflected through our management of referrals, length of stay, client satisfaction, experienced and knowledgeable staff and onsite services. Below are outcome measures provided from our services to the Homeless Trust and the City of Miami Beach as comparison on our excellent work with the community's homeless and chronically homeless population. Destination Outcomes- HTF Program 15--2% 178--20% •Positive ■Negative Indeterminate Source Homeless Trust HMIS data: (2014-2017) Destination Outcomes- CMB Program 15--3% ■Positive 65--39% ,. r -- •Negative a Indeterminate Source City of Miami Beach Monthly data reports: 2014-2017 100% Gender 90% Outcomes 80% Homeless Trust 70% Programs 60% 50% ■Negative ■Positive 40% 30% 20% 10% 0% Female Male 100% 90% Gender Outcomes 80% City of Miami 70% _- Beach 60% 50% ■Negative ■Positive 40% 30% 20% 10% 0% Female Male ari.ri.rrrr.. Race and Outcomes City of Miami Beach 5- 1% •Black or African American ■American Indian or Alaska Native •Asian ■White 3--1% ° ,sr 9 2% ■Don't Know/Missing Value Y . L 100% �- 90%% _ Race al Outcomes 80% Mia of 70% am Miami Beach 50% ■ NMI 1111111 40% ■ � •Negative 11111 •Positive 30% E.a 20% ME 10% 11111111 0% — Black or African American Indian Asian White Don't American or Alaska Native Know/Missing Value Race and Outcomes Homeless Trust Programs 2-0% ■American Indian or Alaskan I, Native ▪Black or African American 405--47% 457--53% Refused ■White 4--0% 100% Race 90% ■ Outcomes 800 Homeless ■ ® Trust 70% Programs 60% 50% ■ ■Negative 40% ■ •Positive 30% ■ _ 20% ■ 10% 0% American Indian or Black or African Refused White Alaskan Native American For the past three(3) contract years (2014-2017)with the City of Miami Beach Program, we have served a total of four-hundred and twenty-four(424) clients. During this period, we served one hundred sixty-nine(169) women and families, two hundred fifty-two (252)males of which sixteen(16)were veterans. We served two hundred seventy-five (275) White/Caucasians, one hundred thirty-two (132) Black/African-Americans, three(3) American Indian or Alaskan natives, nine(9)Asians and five (5)unspecified individuals. Of the four hundred and twenty- four(424) clients that were served, two hundred and forty-four(244) or 57.68%moved into appropriate secondary housing, eighty(80) were chronically homeless of which 42.5%moved into appropriate secondary housing and a total of nine(9) or 56.25%veterans moved into appropriate secondary housing. In comparison, for the same three contract years with the Homeless Trust Programs (2014-2017) (Men, Women, Families and Veterans), we have served a total of eight-hundred and sixty-eight (868) clients. During this period, we served two-hundred and nighty-six females (296) including families and five-hundred and seventy-two (572)males of which two-hundred and thirteen(213) were Veterans. We served four-hundred and five(405)White/Caucasian, four-hundred and fifty- seven(457) Black/African-American,two (2)American Indian or Alaskan Native, and four(4) unspecified individuals. Of the eight-hundred and sixty-eight(868) clients that were served, six- hundred and ninety(690) or 79.49%moved into appropriate secondary housing, one-hundred forty-one(141) were chronically homeless of which one hundred and three(103) or 73%moved into appropriate secondary hosing and a total of one-hundred sixty-seven(167) or 79.52% veterans moved into appropriate secondary housing. 2.3 DUN and Bradstreet Information: SALVATION ARMY (GA), THE (INC) DUNS: 093534712 CAGE Code: 4PGP3 Status: Active 8001 NW 27TH AVE MIAMI, FL, 33147-4903 , UNITED STATES Entity Overview Entity Information Name: SALVATION ARMY (GA), THE (INC) Doing Business As: SALVATION ARMY Business Type: Business or Organization POC Name: Fernando Colon Registration Status: Active Expiration Date: 11/22/2018 Exclusions Active Exclusion Records? 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Iearvna Mo.oa s Cwt .Ram C.marp mal Rwada - - Rolm (Lead b(nriml l'alam L' t G•litlo Marlin. .l'.Ia<=a11 ) •Trow Pak. Fault, H cad lA.n,>; cont, •Mmlwr C'wnada lifur ••:dry atone Doman I%ko IV* _ Ineruriar •Jpm .lwaldo \bra�mn.n Jon •tk:e• Jk� Ikmadve gawk. hh•nrsh Uri,ell bowl Millie • &sane Fl.lanrc ?nary •Retinas Moor, •Lackner I Vali I (lar •lemon NO logs••• nzwe •npa - Jean Smith •'P oLo •Opal Leen• •:a/Cl Hernandez Proposer Team's Qualifications: Director of Social Services The Director of Social Services provides oversight to the Social Services Department for the Miami Area Command. The Director provides direct supervision to the Case Managers, the Program Supervisors and oversees all program components, summarizes all department activities to the Area Commander, evaluates all programs and staff, writes grants proposals, assures compliance with funding mandates, and represents The Salvation Army at community institutions, organizations and advocates meetings, conferences and symposiums. Social Services Case Manager The Social Services Case Managers provide direct services to the Shelter clients. They are responsible for planning, coordinating and monitoring their client's case plans and ensuring that their clients meet program goals. Food Service Coordinator Plans, coordinates, and administers polices relating to the Food Service Department. Duties include meal planning, purchasing of all food and kitchen supplies, supervision of kitchen staff and attending house meetings. Maintenance Worker Responsible for all maintenance and repairs of the building and Shelter. Ensures that there are no hazardous areas and meets safety guidelines. Resident Monitors Provide emergency assistance 24 hours a day, 7 days a week, and 52 weeks a year. They provide information to clients; are responsible for documenting the coming and going of clients; providing oversight in the dining room, corridors and public rooms; monitoring and bed-checks; distributing linens and personal care items; responding to all questions and inquiries in a professional manner; randomly testing clients for drug use; "checking" all clients accessing the shelter; calling emergency services when needed; and escorting clients into meals, if necessary. Cooks Cooks prepare three meals per day for all Shelter clients and provide an evening snack. It is their responsibility to prepare well-balanced nutritious meals and maintain the cleanliness of the kitchen and the dining rooms. Janitorial Staff Janitorial staff cleans rooms, bathrooms and all public areas and check all rooms for cleanliness. They are responsible for doing the laundry, assisting clients in the laundry area and assisting monitors and the Case Managers in the Shelter. Resumes for Director of Social Services and Case Management Specialist follow with job descriptions: Fernando Colon SUMMARY OF QUALIFICATION A highly experienced Professional Manager with a record of proven success in the administration and management of human services programs and grants in non-profit sectors. Creative Business Manager with ability to work in challenging work environments, increase productivity, meets grant deadlines, and motivate others to accomplish organizational goals and objectives. Strong non-profit grant development management qualifications. More than 25 years of experience in strategic planning, program development, project and program management in not-for-profit community-based organizations. Seeking employment with a result-oriented organization where experience, skills, and knowledge will make a significant contribution. • Extensive experience in administering and managing federal, state and local contracts and programs- Lutheran Service Housing programs, Regis House Children's programs, Aspira of Florida Youth Leadership programs, Rochester Health Association Outreach prevention program, The Children's Trust, Grants administration of Miami Dade County, United Way of Miami. • Experience in Grant writing, budget preparation, planning, administration, analysis, design, development, and implementation of programs. • Supervision of over(50) employees (Directors, Supervisors, professional, clerical, volunteer staff • A highly motivated, results oriented, independent worker, team player dedicated to meeting company deadlines, goals and objectives. EDUCATIONAL BACKGROUND Masters of Science Degree, Logos University, Miami, Florida. Masters in Theology& Minor in counseling to be completed in 2/2017 Bachelor of Science Degree, Robert Wesleyan College Rochester, NY Management of Human Resources completed 1989 PROFESSIONAL EXPERIENCE The Salvation Army Miami, Florida April 2017-Present Director of Social Services •Manage operations of a 280-bed Shelter for homeless and chronically homeless men, women, children, infirmed, and veterans. •Direct staff from areas of case management, shelter monitoring, custodians and food management. •Provide oversight for donations and donation management •Ensure agency compliance with contractual requirements and financial obligations. •Serve as Agency liaison to Miami-Dade Continuum of Care for the Homeless. •Grant writing and program development 2/2016- 3/2017. CHS! (Comprehensive Health Services) - Homestead Influx Shelter. Case Manager Specialist The Case Manager specialist is responsible for assisting with the reunification of shelter residents with their families throughout the United States. The shelter residents are Spanish speaking children ages 13-17. Works under direct supervision on assignments that are moderately difficult; using judgment within limits of standard practice. CHSi is proud to offer this work in support of an important government contract. 4/10/14-12/15: Manager Substance Abuse program at Multicultural Care Centers. As Manager of the Substance Abuse program, my duties and responsibilities are to provide services to adolescents and adults struggling with addiction. All services are provided in Spanish and English with a cultural sensitive customer service focus. Conduct Outpatient therapy groups on a weekly basis, individual Cognitive Behavior therapy. 9/2012-3/10/14. Court Options of Florida; Facilitator/Teacher/P-T Position purpose is to facilitate and moderate Court Options classroom curriculum to program participants. Facilitate an interactive class that includes lectures, group discussions, videos and small group work. 3/2010- 7/12, The Miami Coalition for a safe and Drug free community. Director of the Little Havana and Hialeah Coalitions. Services and responsibilities achievement of the goals and objectives of The Miami Coalition PFS grant in Little Havana and Hialeah: Facilitate implementation of capacity building and environmental strategies and deliverables based on the PFS phase two work plan. THE SALVATION ARMY JOB DESCRIPTION JOB CODE: DATE: 06/25/16 POSITION TITLE: CASE MANAGEMENT SPECIALIST INCUMBENT: REPORTS TO: SOCIAL SERVICE PROGRAM MANAGER LOCATION: MIAMI AREA COMMAND FLSA STATUS: NON-EXEMPT POSITION SUMMARY: Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Ensures constant compliance with funding requirements. ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program. Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program. Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual. Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being. Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Facilitates individual and group discussion to ensure clients' attitudes and motivations are progressing; redirects negativity,promotes self-awareness and provides appropriate encouragement. Plans, coordinates, and/or facilitates life management,behavior modification, addiction-related(Celebrate Recovery), etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Maintains awareness of the program requirements necessary to maintain existing funding; ensures that measurable outcomes correspond with requirements and makes adjustments to case management processes as necessary. Analyzes statistical information and case outcomes to ensure that recidivism is not occurring on a regular basis; recommends and implements changes to program guidelines to reduce repetitive requests for service. Assists clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds. Refers clients to appropriate Corps programs or other agencies based on clients' needs and in accordance with their program plan. Completes and articulates discharge plans to clients exiting the program. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System(HMIS). Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Prepares case presentations for the supervisor; prepares and presents cases directly to any Coalitions, funding bodies or Case Conferences as directed. OTHER RESPONSIBILITIES: Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Social Services Director as appropriate for submission to grantor. Review budget and advice Social Services Director if expenditures are not in compliance with program budget, making recommendations as needed to ensure expenditures remain in compliance with approved program agreement. Conducts tours of program facility for outside agencies as requested. Assists in developing and revising the service policy manual. Assists with community services as needed. Assists in performing social service work for special or seasonal projects. Performs other related work as required. MATERIALS AND EQUIPMENT USED: Computer Typewriter Photocopy Machine Calculator Facsimile Machine MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid State Driver's License KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement. Ability to develop program plans and goals based on client's needs. Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Ability to build and maintain effective and professional working relationships with clients and community agencies. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read, write,and communicate the English language. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly in order to maintain control of client caseload. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10%of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. WORKING CONDITIONS: Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust,dirt, and the like. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. STATEMENT OF PURPOSE: The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees. Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. Employee Signature Date THE SALVATION ARMY JOB DESCRIPTION JOB CODE: 5915 DATE: 08/9/2017 POSITION TITLE: FOOD SERVICE MANAGER INCUMBENT: REPORTS TO: DIRECTOR OF SOCIAL SERVICES DEPARTMENT: SOCIAL SERVICES LOCATION: MIAMI FLSA STATUS: EXEMPT POSITION SUMMARY: Plans, coordinates, supervises and evaluates the day-to-day operations of a food services program; plans and develops menus; purchases food and maintains an adequate level of inventory for program needs; prepares and administers a food budget; ensures food service program operates in compliance with health standards and regulations; supervises, schedules, evaluates, and participates in the work of kitchen personnel including the cooking and serving of meals. ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Plans, schedules, assigns and supervises the work of subordinate personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with recipes, quality standards and health regulations; conducts performance evaluations and provides salary and hiring/firing recommendations. Purchases food and commodities in appropriate quantities and at economical prices; monitors expenditures to ensure compliance with the food budget; serves as liaison to food service vendors. Plans menus and selects recipes ensuring nutritionally balanced meals. Supervises and monitors the cooking and presentation of meals to ensure compliance with recipes and health standards; ensures appropriate utilization of surplus and leftovers. Supervises the maintenance and organization of the food and kitchen supplies inventory; ensures inventory is maintained at adequate level and that food is properly rotated and discarded when necessary. Prepares and maintains statistical records of meals serviced and donations received. Monitors kitchen and dining areas to ensure continued compliance with safety and sanitary regulations. Cleans, cooks, and prepares a variety of foods and beverages utilizing kitchen equipment, utensils, and supplies in accordance with acceptable and economical cooking methods. Ensures that enough food is prepared based on the number of people to be served and that food is prepared in a timely manner as scheduled. Serves food and beverages in a presentable manner; prepares plates for infants or persons requiring additional assistance. OTHER RESPONSIBILITIES: Receives and processes donations. Coordinates arrangements and supervises activities for special events. Performs other related work as required. MATERIALS AND EQUIPMENT USED: General Office Equipment Kitchen Equipment MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: High School Diploma or G.E.D.preferred, and Two years progressively responsible experience in food service management with at least six months experience in a supervisory capacity, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid state driver's license may be required. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the principles and practices of food preparation and management. Knowledge of proper cooking methods and procedures. Knowledge of meal planning techniques. Knowledge of acceptable food storage and cleaning techniques. Knowledge of the principles and practices of budget preparation and administration. Knowledge of health regulations governing the operation of public kitchens. Ability to lead,motivate, supervise and evaluate the work of subordinate employees. Ability to plan and cook nutritional,tasteful, and safe food for large groups in a timely manner. Ability to ensure kitchen appliances are properly operated and maintained. Ability to order food and kitchen supplies in an economical manner and to maintain an adequate level of inventory. Ability to ensure kitchen operations conforms to local, state, and federal health regulations. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read,write and communicate the English language. Ability to cook,taste and smell food. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 50 lbs.) 5-10%of work time. WORKING CONDITIONS: Work is performed in a normal office and kitchen environment where there may be limited physical discomforts associated with working around hot stoves/ovens or cold freezers. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. STATEMENT OF PURPOSE: The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees. Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. Employee Signature Date THE SALVATION ARMY JOB DESCRIPTION JOB CODE: 5625 DATE: 03/08/11 • JOB TITLE: BUILDING MAINTENANCE SUPERVISOR INCUMBENT: REPORTS TO: MIAMI AREA COMMANDER DEPARTMENT: PROPERTY LOCATION: MIAMI FLSA STATUS: NON-EXEMPT JOB SUMMARY: Plans, schedules, supervises, and monitors the day-to-day general maintenance and repair of buildings, vehicles, grounds, and equipment; negotiates, supervises, and monitors all contracted maintenance services; ensures all equipment remains in proper working order and compliance with standard operating procedures and safety standards; participate in more difficult repair work; operates a Salvation Army vehicle to pick-up and/or deliver materials; maintains an inventory of all Salvation Army property and administers a departmental budget. ESSENTIAL FUNCTIONS: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Plans,prioritizes, schedules, assigns, and supervises the work of staff perfotnling maintenance; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures. Plans, prioritizes, supervises, and monitors the preventative maintenance of all mechanical, electrical, utility equipment, and appliances; schedules and conducts routine inspections of vehicles, kitchen appliances, maintenance tools and equipment, as well as heat and air conditioning, elevators, telephone, security and fire alarm systems on a routine basis to ensure the long life of the same. Negotiates, supervises and monitors all contract services such as lawn maintenance, pest control, street lighting, and utilities services; ensures vendor complies with terms of contract; determines need for contractors, solicits and reviews bids, recommends approval or disapproval, monitors work and approves or disapproves payment. Supervises and participates in the maintenance of grounds, structures, fixtures, and decor through additions, repairs, adjustments,painting or replacement. Supervises the maintenance and security of Salvation Army fleet of vehicles; ensures proper preventative maintenance and repairs at reasonable costs. Orders and maintains an inventory of maintenance. Reviews, monitors, and maintains all product warranties and guarantees to ensure maintenance and repair work is conducted in compliance with the same. Assist in the planning of department budget; reviews, monitors and approves expenditures to ensure compliance with budget constraints. Participates in loss control and safety programs to improve and control injury and loss experiences. Opens/closes building as scheduled; raises and lowers all flags daily; displays special signs as needed. Serves as disaster coordinator and attends VOAD and local emergency management meeting in conjunction with/or representing the Area Commander. Responsible for the maintenance of disaster equipment and supplies. Trains and instructs emergency procedures to employees and outside agencies. Responsible for securing Miami Area Command for a disaster (i.e. hurricane) to maintain Miami Area Command building during such a disaster so as to allow personnel and shelter to function. OTHER RESPONSIBILITIES: Provides transportation services as directed; picks-up and delivers supplies, materials, food products, donations, etc. Supervises all construction and renovation projects. Develops and implements first aid, safety, and firefighting techniques workshops. Participates in the development of policies and procedures related to maintenance and safety. Supervises and coordinates the job training programs funded by Job Training Partnership Act (JTPA); provides on-the-job training in building related trades, ground and lawn maintenance, warehousing, kitchen and public services. Performs other related work as required. MATERIALS AND EQUIPMENT: Hand saw Planer Joiner Shaper Table saw Wood lathe Drill press Sanding Machine Router Electric drill Hammer Screw Drivers Wire Cutters Ladder Gauges MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: Two years course work from a vocational or technical school in heating, ventilation, and air condition, plumbing, electrical, and construction trades, And Seven years progressively responsible experience performing skilled maintenance and repair work for commercial buildings and grounds with at least two years in a supervisory capacity, Or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid State Driver's license KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the methods,materials, tool, and practices used in at least two of the building, electrical, or mechanical trades. Knowledge of plumbing, electrical,construction,and air conditioning equipment. Knowledge of the occupational hazards and safety precautions of the trades involved. Skill in the care and use of tools and equipment used in the trades involved. Ability to ensure the proper maintenance, repair, and security of buildings, grounds, and related equipment. Ability to supervise, prioritize, motivate, monitor, and evaluate the work of subordinate maintenance employees. Ability to detect defects in equipment and to make proper repairs or adjustments. Ability to prepare and administer a departmental budget. Ability to negotiate, supervise, and monitor contract maintenance services. Ability to remain calm under tense situations. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read,write, and communicate the English language. Ability to perform strenuous, heavy work involving the lifting and carrying of heavy objects. Ability to perform continuous walking, stooping, standing, and some climbing. WORKING CONDITIONS: Work requires driving a vehicle and working outdoors daily with exposure to physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt,and the like. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. STATEMENT OF PURPOSE: The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees. Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. Employee Signature Date THE SALVATION ARMY JOB DESCRIPTION JOB CODE: 6535 DATE: 03/10/12 JOB TITLE: RESIDENT MONITOR INCUMBENT: REPORTS TO: SOCIAL SERVICES PROGRAM COORDINATOR DEPARTMENT: SOCIAL SERVICES LOCATION: MIAMI FLSA STATUS: NON-EXEMPT JOB SUMMARY: Accepts and processes residents staying in lodge overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge is maintained in a neat and proper order. ESSENTIAL FUNCTIONS: This job description should not be interpreted as all- inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order. Checks clients into the lodge; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit. Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items. Obtains clients' signature for lodge established guidelines, after office hours and weekends as requested by Case Manager. Receives receipts and processes payments for rent and updates intake cards as needed; obtains clients signature on forms as well as lodge rules and regulations. Monitors the activities of the lodge residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift. Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policy and procedures. Opens and closes the lodge doors at designated hours of operation. Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe. Sorts client intake cards in numerical order and files remaining intake cards of clients who did not check into the lodge for the evening. Answers telephone and responds to questions regarding the lodge operations. Wakes up lodge clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge by the designated time. Answers the crisis hot-line and provides crisis intervention through telephone interviews and client counseling where applicable. OTHER RESPONSIBILITIES: Directs clients to appropriate agencies for their special needs. Monitors residents in dining area during meals. Collects all dirty towels and sheets. MATERIALS AND EQUIPMENT USED: Photocopy Machine Telephone Computer Intercom System MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: High school diploma or G.E.D. and One year experience performing security or social service work preferred, or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid State Driver's License may be required. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures and practices. Knowledge of basic recordkeeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to work with the public encompassing all types of behaviors. Ability to work independently and with limited supervision while enforcing established policies and procedures. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read,write and communicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10%of work time. WORKING CONDITIONS: Works is performed in a corrections facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. STATEMENT OF PURPOSE: The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees. Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. Employee Signature Date THE SALVATION ARMY JOB DESCRIPTION JOB CODE: 5935 DATE: 02/25/2017 JOB TITLE: COOK INCUMBENT: REPORTS TO: FOOD SERVICE COORDINATOR DEPARTMENT: KITCHEN LOCATION: MIAMI FLSA STATUS: NON-EXEMPT JOB SUMMARY: Plans, prepares, cooks and serves nutritional meals and snacks in accordance with established guidelines and schedules; ensures all meals are prepared and served in a safe and presentable manner; cleans kitchen facilities, equipment, and appliances; maintains inventory of kitchen supplies and food in a neat and orderly manner. ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Plans menus and purchases food and supplies necessary for the preparation and serving of nutritional meals. Cleans, cooks, and prepares a variety of foods and beverages utilizing kitchen equipment, utensils, and supplies in accordance with acceptable and economical cooking methods. Ensures that enough food is prepared based on the number of people to be served and that food is prepared in a timely manner as scheduled. Serves food and beverages in a presentable manner; prepares plates for infants or persons requiring additional assistance. Sets tables with plates, napkins and utensils or sets up buffet line for self-service. Cleans tables, chairs, floors, dishes,utensils, and kitchen appliances. Stores, refrigerates, and freezes foods in a safe and economical manner; monitors expiration dates on all foods ensuring proper disposal of food with expired dates. Prepares snacks and prepares plates of food for people eating after normal serving hours. Maintains a high degree of cleanliness in the kitchen and dining room; ensures that all meals are prepared in a safe manner; ensures all kitchen personnel practice proper personal hygiene. Maintains proper supply and orderliness of kitchen stock inventory in order to meet the needs of the kitchen; orders, receives, and processes food purchases; verifies that invoices are accurate and submits for further processing. OTHER RESPONSIBILITIES: Assists in coordinating and carrying-out arrangements for programs and special events. Supervises volunteers assisting in preparing and serving meals and cleaning of kitchen equipment. Performs other related work as required. MATERIALS AND EQUIPMENT USED: Stove Oven Refrigerators Freezers Kitchen Utensils Blender Mixer Food Processor Mop Broom MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: High School diploma or equivalent, and One year experience cooking food for large groups, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: None. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of proper cooking methods and procedures. Knowledge of meal planning techniques. Knowledge of acceptable food storage and cleaning techniques. Ability to cook nutritional,tasteful, and safe food for large groups in a timely manner. Ability to properly clean kitchen appliances and utensils. Ability to order food and kitchen supplies in a economical manner and to maintain an adequate level of inventory. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read,write, and communicate the English language. Ability to cook,taste, and smell food. Duties are usually performed by frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting. WORKING CONDITIONS: Work is performed in a normal kitchen environment where there may be limited physical discomforts associated with working around hot stoves/ovens or cold freezers. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. STATEMENT OF PURPOSE: The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees. Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. Employee Signature Date THE SALVATION ARMY JOB DESCRIPTION JOBCODE: 5720 DATE: 03/10/17 JOB TITLE: CUSTODIAN INCUMBENT: REPORTS TO: SOCIAL SERVICES PROGRAM COORDINATOR DEPARTMENT: PROPERTY LOCATION: MIAMI FLSA STATUS: NON-EXEMPT POSITION SUMMARY: Cleans and maintains the buildings and grounds to ensure the neatness and cleanliness of the same on a daily basis. ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Cleans and sanitizes bathrooms; cleans sinks and toilets,polishes mirrors,and replenishes supplies. Sweeps,vacuums,mops and waxes floors; sweeps sidewalks. Cleans windows; dusts and polishes furniture and fixtures. Cleans kitchen and dining area; washes dishes; cleans and defrosts refrigerator; cleans stoves and ovens. Washes, folds, and stores laundry and linens. Empties trash cans regularly; collects trash from grounds. Assists in setting up meeting rooms; sets up tables and chairs; puts ice in glasses and sets out drinks. Assists in monitoring light fixtures to ensure all light bulbs are in working order; replaces light bulbs as necessary. OTHER RESPONSIBILITIES: 1 Assists in performing grounds keeping work. Assists in performing housekeeping work at lodge/shelter. Cleans and maintains surrounding areas. Performs other related work as required. MATERIALS AND EQUIPMENT USED: Cleaning Supplies, Equipment&Tools MINIMUM QUALIFICATIONS REQUIRED: EDUCATION AND EXPERIENCE: No formal education or experience required, Six months experience performing general housekeeping duties, Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. LICENSES AND CERTIFICATIONS: Valid State driver's license may be required. KNOWLEDGE, SKILLS AND ABILITIES: Ability to perform general maintenance and cleaning activities for buildings and grounds. Ability to follow instructions and work independently. MENTAL AND PHYSICAL ABILITIES: Ability to meet attendance requirements. Ability to read and communicate the English language. Ability to exert the physical energy required to performing housekeeping and minor maintenance work. Ability to perform continuous walking, stooping, standing, and climbing. WORKING CONDITIONS: Work is performed in a normal office environment with some exposure to outdoor temperatures, dirt and dust, and/or disagreeable sights and odors. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. 2.3 Financial Capacity DUN and Bradstreet Information: SALVATION ARMY (GA), THE (INC) DUNS: 093534712 CAGE Code: 4PGP3 Status: Active 8001 NW 27TH AVE MIAMI, FL, 33147-4903, UNITED STATES Entity Overview Entity Information Name: SALVATION ARMY (GA), THE (INC) Doing Business As: SALVATION ARMY Business Type: Business or Organization POC Name: Fernando Colon, Director of Social Services Agency's ability to meet program expenses in advance of reimbursement. TSA-MAC is financially strong. The agency's budget covers approximately $2.1 million in services to various communities and populations throughout Miami Dade County. We feel that our assets speak to our capacity to meet program expenses in advance of reimbursement implementing the City of Miami Beach Emergency Shelter Beds to serve Homeless Population. All programs are designed and implemented to meet the diverse needs of our clients with a focus on engagement, providing guidance, and strengthening support systems to achieve self- sufficiency and client satisfaction. TSA-MAC has not only a proven track record as a service provider, it has also established credibility because of our successful outcomes with the Homeless Trust, The City of Miami Beach, United Way of Miami-Dade County, Jackson Memorial Hospital, South Florida Aids Network, The Miami-Dade County Office of Community and Economic Development and Hialeah Hospital. Perhaps the greatest attribute that TSA-MAC brings to the proposed program is recognition for having developed and implemented a quality Emergency Housing Programs since 1913. TAB 3: SCOPE OF SERVICES AND METHODOLOGY: 3.1 On a daily basis, a daily bed availability census is sent every morning to all of our contracted Providers. For the purposes of this grant application, the census would be sent to the City of Miami Beach (CMB) Outreach Program staff All client referrals will be made by the City of Miami Beach Outreach Team to The Salvation Army designated staff by email. The initial referral will include the client's full name, the date of birth, gender, any special issues or needs, at a minimum. The client's name will be entered into the Florida Department of Law Enforcement, Florida Sexual Offenders and Predator website, reviewed in our internal Do No Admit list, our internal database and the Miami-Dade Homeless Trust HMIS system for any prior placements. The initial referral is then confirmed for placement via email to the CMB Outreach Team. The referred client(s) is assigned to the appropriate Lodge, a room, an individual bed (possible single or bunk type), a locker and a tentative discharge of 90-days from admission. With having three separate Lodges in the Shelter, it allows us flexibility in housing and room selection options to be based on gender, family composition, and the individuals' specific or special needs previously identified by the Provider. The client is then assigned to the Case Manager representing the Provider program. These internal assignments are all made prior to the arrival of the client(s). Upon arrival, the client(s) and Outreach Worker are greeted by The Salvation Army staff Each and every person who enters the Shelter will be searched and subject to pass through a metal detector. The individual will continue to remove items until the metal detector no longer detects metal on the person. Clients are welcome for placement at any time after clearance has been provided and received by the Provider. If the client(s) arrives during regular administrative hours (9am to 4:30pm), the client will participate in their initial intake, review of the Program Rules and Regulations, sign all required paperwork, including Releases of Information and HMIS Confidentiality Agreements to name a few. Clients who arrive after 3pm will receive their intake the following business day and those arriving during the weekend will have their intake completed within the following 48 hours or next business day. The client(s) is then administered an initial drug and alcohol (if warranted) screen. Should a client test positive for drugs or alcohol at this time, they are referred to our in-house Substance Abuse groups. The client is then escorted to their assigned Lodge, room, bed and assigned locker. The client is provided with clean bed linens (including a pillow and clean towels), necessary hygiene products and clothing, if needed. The Shelter Monitor then conducts a tour of the Shelter; reiterates the rules and regulations, provides them with the priority placement on the laundry rotation, meal schedule, 9pm daily curfew, special events, etc. 3.1.1.TSA-MAC Red Shield Lodge Emergency shelter operate within the Miami-Dade County Continuum of Care (CoC) to provide short-term emergency housing and care to homeless individuals and/or families with the objectives of housing crisis stabilization, housing need assessment and rapid re-housing. DEFINITIONS A. Emergency Shelter Emergency Shelter is also known as "Temporary Care" in the Miami-Dade County Homeless Plan, or "Emergency Housing." The term emergency shelter refers to emergency housing facilities as well as such facilities' service-related programs and the providers who operate such facilities and programs. Emergency shelters are indoor living facilities, generally congregate except for family quarters serving households with 2 or more children. Shelters provide individual raised beds along with meals, hygiene facilities, case management and other services. B. Housing First The Miami-Dade CoC is Housing-First focused, meaning shelters offer low barrier entry processes and shelter stays must not exceed a length longer than necessary to assist the participant to become permanently housed or to access a program such as short-term residential treatment or specialized transitional housing which may assist their goal of long-term housing stability. All shelters funded by Miami-Dade County and participating in Miami-Dade County's HMIS must serve only participants who meet the federal Homeless definitions 3.1.2. During the initial intake, the Case Manager will review the information provided in the Care Plan administered by the City of Miami Beach Outreach Team. A face-to-face comprehensive psychosocial assessment is completed in conjunction with each client and/or member of the family. The assessment includes demographic information, history of homelessness, prior housing placements, medical and mental health information, medication, substance abuse history, military status, employment, education, legal issues etc. This assessment will be used to establish the depth of the client's situation and helps to create an overall picture of their gaps and fundamental needs. A follow-up appointment is then scheduled. The Case Manager enters all the client data into the HMIS and internal database systems. A client case file is also created. Within 7-days of assessment, the client and the Case Manager meet to craft the client's Transition Plan. The Transition Plan will be based on the initial goals set by the CMB Outreach Team, the full assessment, the client's gaps and needs, strengths and challenges, as well as the expected outcomes including goals for appropriate secondary housing. Necessary referrals will be made to address medical or mental health concerns, medications, financial benefits or entitlements, employment and housing options. The tentative discharge date is also discussed and documented. During the temporary stay in the shelter, all clients (including children) will be referred for tuberculosis testing within 72-hours of arrival to Camillus Health Concern (on-site) or another local medical provider if they have medical insurance. Clients testing positive for exposure to tuberculosis will be referred to a medical facility for x-rays and additional testing, if warranted. Clients who refuse testing or fail to provide tuberculosis testing results will be immediately discharged from the shelter. During the assessment and ongoing weekly contact with the Case Manager, the clients will be referred to the recommended services/agencies that they individually require to remain on ask and focus with a positive discharge outcome. Clients are referred to the onsite job developer provided through a partnership with Jewish Community Services, if they are not currently working or have a steady income. Clients who tested positive for drugs or alcohol at the time of admission are referred and mandated to weekly in-house substance abuse groups. A mandatory life skills class is also provided on a weekly basis and its curriculum is adjusted based on the current shelter population. Both groups are conducted by our licensed clinical social worker as well as individual and family therapy. Spiritual support is offered by our onsite Salvation Army chaplain on a voluntary basis for those interested. Although the Miami Area Command emergency shelter is centrally located near bus routes and the Arlington Heights/Allappattah Metrorail station, transportation is made available daily to transport clients to medical appointments and bus passes are provided for personal business to those who qualify. Contact and documentation with each client is maintained on a weekly basis at which time the goals and progress are reviewed and adjusted case-by-case. Should a client fail to make expected progress or breaches any of the Shelter Rules and Regulations, including goals set in the Care and Transition Plans, a notice of violation will be executed. The Case Manager meets with the client each time there is a violation issue. After three notices of violation, the client is notified of immediate discharge from the program. The case is also reviewed monthly with the client and provider via a progress report. A Transition Plan adjustment and/or placement extension can be made at this time during placement with approvals by both parties. 3.1.3 SERVICE TIMELINE: 1. Disseminate Bed Census (availability)to Daily Provider 2. Review and clear homeless client referrals Daily from the Provider 3. Notify Provider of client's accepted Daily referral 4. Assign case to Program Case Manager, At clearance lodge, room,bed, and provide tentative discharge 5. Greet and process client into the Shelter At arrival (give e brief tour/walk through the facility; conduct drug/alcohol screen) 6. Complete Psychosocial Assessment, sign Within 24 to 72 hours paperwork, etc. (weekend) 7. Address client's gaps and needs as per Upon initial interview/intake procedure; make necessary referrals and reviewed at first weekly meeting 8. Review client's progress/lack of on Weekly/Monthly Transition Plan and Notify Provider 9. Issue violations, if appropriate. As warranted 10. Assist in making appropriate referrals Weekly, As needed including those for housing. 11. Continuously monitor client's progress and Weekly/Monthly assist with transition to permanent secondary housing options. 12. Make any necessary adjustments to the As warranted expected discharge timeline. 13. Ensure all services are in place, prepare 60-90 days client for discharge. 14. Client is successfully discharged from On or about 90 days Shelter Program. TAB 4: COST PROPOSAL The current services to be provided by the emergency shelter programs costs a daily rate of $44.00 base year which includes salaries, expenses and administrative costs. The Miami Area Command does not currently pay mortgage or rent on its shelter property Based on our excellent partnership with the City of Miami Beach and for the purposes of this contract, The Salvation Army is offering a daily bed base rate 1st year at $44.00, option 2 year at $45.98, option third year at $48.00, option four year at $50.00 and option five at $52.47 per client, per day for a total of 30 beds to accommodate men, women and or families, as needed and available. PERDIEM: 30 BEDS DAILY X $44.00 X 365 DAYS at base year one The Salvation Army reserves the right to request a review of the daily bed rates at the time of renewal for each year of the contract and to request an increase in the budget as necessary to best serve our mutual clients. Below is a detailed listing of the budget narrative and program budget: Director of Social Services The Director of Social Services provides oversight to the Social Services Department for the Miami Area Command. The Director provides direct supervision to the Case Managers, the Program Supervisors and oversees all program components, summarizes all department activities to the Area Commander, evaluates all programs and staff, writes grants proposals, assures compliance with funding mandates, and represents The Salvation Army at community institutions, organizations and advocates meetings, conferences and symposiums. Social Services Case Manager The Social Services Case Managers provide direct services to the Shelter clients. They are responsible for planning, coordinating and monitoring their client's case plans and ensuring that their clients meet program goals. Food Service Coordinator Plans, coordinates, and administers polices relating to the Food Service Department. Duties include meal planning, purchasing of all food and kitchen supplies, supervision of kitchen staff and attending house meetings. Maintenance Worker Responsible for all maintenance and repairs of the building and Shelter. Ensures that there are no hazardous areas and meets safety guidelines. Resident Monitors Provide emergency assistance 24 hours a day, 7 days a week, and 52 weeks a year. They provide information to clients; are responsible for documenting the coming and going of clients; providing oversight in the dining room, corridors and public rooms; monitoring and bed-checks; distributing linens and personal care items; responding to all questions and inquiries in a professional manner; randomly testing clients for drug use; "waning" all clients accessing the shelter; calling emergency services when needed; and escorting clients into meals, if necessary. Cooks Cooks prepare three meals per day for all Shelter clients and provide an evening snack. It is their responsibility to prepare well-balanced nutritious meals and maintain the cleanliness of the kitchen and the dining rooms. Janitorial Staff Janitorial staff cleans rooms, bathrooms and all public areas and check all rooms for cleanliness. They are responsible for doing the laundry, assisting clients in the laundry area and assisting monitors and the Case Managers in the Shelter. Expenses: Food Clients are served three (3) well-balance nutritious meals per day and are provided with an evening snack in a pleasant and well-maintained dining room. The nutritious meal components include a grain and or a protein (at least 4 ounces), a fruit or vegetable, 1 serving of milk or a beverage and a dessert. Additional requests can be made for special diets and they can be addressed on a case-by-case basis. Office Supplies This cost is based on an average cost of maintaining all supplies necessary for full time and part time employees. This includes office supplies paper, pens,binders, etc. Postage Postage is the cost of mailings by staff; the cost for client's outgoing mail and other program specific postage costs. Printed Materials Printed materials include all books used by clients for life skill classes and drug and alcohol counseling sessions. Printed materials are also purchased for Case Managers and support staff to increase their knowledge base for the purpose of providing more effective services to clients. Insurance Costs for insurance include,but are not limited to, property insurance and liability insurance. Utilities/Telephone The cost for utilities is based on the percentage to provide utility service to private and public rooms utilized by the City of Miami Beach Program clients. Furniture and Equipment This cost is based on the purchasing of linens, pillows, towels, etc. Leasing Copiers The leasing and maintenance of the copy machines. Maintenance and Repairs Maintenance is charged out as a percentage of the total cost of maintaining the facility. The percentage billed to this program is using a formula based on the total program cost. Maintenance includes furnishings and supplies purchased and contractors hired to keep the building and grounds safe, clean and pleasant. Maintenance includes repainting of rooms, repairs to rooms, and extermination of rooms, floor waxing, floor scraping, window repair, appliance repair, carpet cleaning, bathroom repair and all other services needed to maintain the facility. Janitorial Supplies This cost is based on the purchasing of janitorial supplies including cleaning solvents, paper products, and items necessary for the general upkeep of the facility. Repairs to rooms, and extermination of rooms, floor waxing, floor scraping, window repair, appliance repair, carpet cleaning, bathroom repair and all other services needed to maintain the facility. CITY OF MIAMI BEACH 2017-2018 MIAMI MIAMI MIAMI EMPLOYEE TOTAL BEACH BEACH BEACH $ NAME SALARY % AMOUNT BENEFITS Merlecer Dorville 34,125 15.00% 34,125 12,291 Fernando Colon 57,120 15.00% 8,568 2,543 Rosa Valentin 31,212 15.00% 4,682 1,918 Osvaldo Hernandez 34,125 15.00% 17,290 10,551 Johnny Yvreus 22,168 15.00% 3,075 1,660 Remona Moore 22,168 15.00% 16,708 10,457 Patricia Mathews 23,860 15.00% 3,423 1,716 Valarie Bell 23,823 15.00% 3,423 1,716 Donna Edwards 22,168 15.00% 3,183 1,677 GRAND TOTALS 270,769 88,472 44,529 OTHER OPERATING EXPENSES- MATRIX CITY OF MIAMI BEACH 2017-2018 MIAMI MIAMI EXPENSE TOTAL BEACH BEACH DETAIL COST % $ AMOUNT FOOD 325,475 13.00% 42,313 OFFICE SUPPLIES 11,100 13.00% 1,443 POSTAGE 3,500 13.00% 455 PRINTED MATERIAL 2,000 13.00% 260 INSURANCE 33,000 13.00% 4,290 UTILITIES &TELEPHONE 165,000 13.00% 21,450 LEASING COPIERS 15,760 13.00% 2,049 FURNISHINGS & EQUIP 22,310 13.00% 2,900 MAINTENANCE & REPAIRS 50,000 13.00% 6,500 JANITORIAL SUPPLIES 33,375 13.00% 4,339 OTHER OPERATING EXPENSES 661,520 85,999 W Q u GO I) Q � V ■ '§ ■ '§ ■ 'c as ■ 'c / 2 > J > 2 > J > 7 / r0 0 C 2 u 4 7 2 $ « 2 k o 2 2 2 § ƒ . . 2 -o W & > � ® ® $ J u / § 2 q $ § q $ t o f b 0 cz § / 2 § `� 2 § ° 2 @ : / % / = / -o 3 k tu A g k 2 A 2 > 0 0 2 2 q q `c & R © N az & � 2 / 1-1 � � K ) / & ) 0 74 © 2 ? 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BiP = :a _ tg-- - ' I ifitig .411iii ::•-;iif ti-,,:' i E. _ -..----.- :g.,...z -- . • Iry ._ - ,..,. ..._ ,A, c P',$,. is 1101."16•••-- _rn ' et'nr, .•••=, ..- , '1 • :•'. ''‘. .,. ,''vekm' f 11 -1- 4 ._ A Mill :.f,,,,,-1.1 ' \,\, i \ ._ _ : - V.‘. ‘ - t r•,",‘, s',.......- ( \ S41111..........,' , s."........,_ .. . -. ,..,.,,.........;,,,,.........1...,„,,,,, It' lit Ill p 111111 _ 1 - - - V... -..."...... *......----.... --".......ft.......'""" ........-.J. 44, o o m Tr. \fit ,P►I,TT.``'PP/ VAT�� THE SALVATION ARMY POLICY STATEMENT ON RELATIONSHIPS WITH OTHER GROUPS AND ORGANIZATIONS The Salvation Army in the United States works cooperatively with many groups - governmental, social service,civic,religious,business,humanitarian,educational, health,character building, and other groups-in the pursuit of its mission to preach the Christian Gospel and meet human need. Any agency, governmental or private,which enters into a contractual or cooperative relationship with The Salvation Army should be advised that: 1. The Salvation Army is an international religious and charitable movement, organized and operated on a quasi-military pattern, and is a branch of the Christian church. 2. . All programs of The Salvation Army are administered by Salvation Army • Officers,who are ministers of the Gospel. 3. The motivation of the organization is love of God and a practical concern for the needs of humanity. 4. The Salvation Army's provision of food, shelter,health services,counseling, and other physical, social,emotional,psychological and spiritual aid, is given on the basis of need,available resources and established program policies. Organizations contracting and/or cooperating with The Salvation Army may be assured that because The Salvation Army is rooted in Christian compassion and is governed by Judeo-Christian ethics,The Salvation Army will strictly observe all provisions of its contracts and agreements. Commissioners Conference: May-96 Fernando Colon 1810 SW 14th Terrace Miami,Florida 33145 Home Phone(305)857-0675;Cellular(305)205-5866 Email: colon235@bellsouth.net SUMMARY OF QUALIFICATION A highly experienced Professional Manager with a record of proven success in the administration and management of human services programs and grants in non-profit sectors.Creative Business Manager with ability to work in challenging work environments,increase productivity,meets grant deadlines,and motivate others to accomplish organizational goals and objectives. Strong non-profit grant development management qualifications. More than 25 years of experience in strategic planning,program development,project and program management in not-for-profit community-based organizations. Seeking employment with a result-oriented organization where experience,skills, and knowledge will make a significant contribution. • Extensive experience in administering and managing federal,state and local contracts and programs- Lutheran Service Housing programs,Regis House Children's programs,Aspira of Florida Youth Leadership programs,Rochester Health Association Outreach prevention program,The Children's Trust,Grants administration of Miami Dade County,United Way of Miami. • Experience in Grant writing,budget preparation,planning,administration,analysis,design,development, and implementation of programs. • Supervision of over(50)employees(Directors,Supervisors,professional,clerical,volunteer staff • A highly motivated,results oriented,independent worker,team player dedicated to meeting company deadlines,goals and objectives. EDUCATIONAL BACKGROUND Masters of Science Degree,Logos University,Miami,Florida • Masters in Theology&Minor in Counseling to be completed in 2/2017 Bachelor of Science Degree,Robert Wesleyan College Rochester,NY { • Management of Human Resources completed 1989 Instructor/Trainer: Curriculum Development and Presenter on: • Grant writing/research/development/grant management • Alcoholism in the Latino Community • Alcohol&drugs curriculum facilitator • Working with Adolescents development • Community Leadership networking • Outreach and community Participation • Gang's specialist.Developing a strategy that works • Violence prevention.Outreach strategies ! • Conflict Resolution instructor • Crime&Delinquency Prevention 1 • Behavior Modification • Career Awareness • Entrepreneurship • Outreach for Youth at Risk/Placed base programing that works. • Peer networking and placed—based initiatives problem solving and decision-making approach interaction i PROFESSIONAL EXPERIENCE The Salvation Army Miami,Florida April 2017-Presen Director of Social Services •Manage operations of a 276-bed Shelter for homeless and chronically homeless men,women,children, infirmed,and veterans. 1 •Direct staff from areas of case management,shelter monitoring,custodians and food management. •Provide oversight for donations and donation management •Ensure agency compliance with contractual requirements and financial obligations. •Serve as Agency liaison to Miami-Dade Continuum of Care for the Homeless. 1 •Grant writing and program development i 1 2/2016-3/2017.CHS! (Comprehensive Health Services)-Homestead Influx Shelter. Case Manager Specialist The Case Manager specialist is responsible for assisting with the reunification of shelter residents with their families throughout the United States. The shelter residents are Spanish speaking children ages 13-17. Works under direct supervision on assignments that are moderately difficult;using judgment within limits of standard practice. CHSi is proud to offer this work in support of an important government contract. 4/10/14-12/15:Manager Substance Abuse program at Multicultural Care Centers.As Manager of the Substance Abuse program,my duties and responsibilities are to provide services to adolescents and adults struggling with addiction.All services are provided in Spanish and English with a cultural sensitive customer service focus. Conduct Outpatient therapy groups on a weekly basis,individual Cognitive Behavior therapy. 9/2012-3/10/14.Court Options of Florida;Facilitator/Teacher/P-T Position purpose is to facilitate and moderate Court Options classroom curriculum to program participants.Facilitate an interactive class that includes lectures,group discussions,videos and small group work. 3/2010-7/12,The Miami Coalition for a safe and Drug free community.Director of the Little Havana and Hialeah Coalitions. Services and responsibilities achievement of the goals and objectives of The Miami Coalition PFS grant in Little Havana and Hialeah:Facilitate implementation of capacity building and environmental strategies and deliverables based on the PFS phase two work plan. • Coalition capacity building • Youth coalition capacity building • Prevention policy development • Environmental scans,compliance checks,sticker shocks • . Education and training for parents • Alcohol Literacy training for youth 11/2009-Present.Ongoing: Colon&Associates consulting Inc. President/CEO Program development and grant writing consulting services for non-profit organizations.Program Evaluation, quality assurance&management design analysis,Coaching and training leaders,Community relations,program developer and resource development. 4/2009- 1/2010,Lutheran Service Florida,Inc.Quality Assurance manager. • Manage,implement transitional and permanent program for families and individual in shelters and homeless.Program compliance.Renew grants. • Provide contract development program reports. Quality assurance,monitoring and evaluation 1/2006—3/2009,REGIS HOUSE INC.,Miami,Florida Director of Prevention and Outreach Services • Wrote 5 new grants per year;revised 10 grants for renewal • Implement contract management,quality assurance and develop Prevention programs for Regis House • Supervise 22 program staff;train and evaluate programs impact • Meet program compliance goals and objectives,and prepare program monthly and quarterly reports January 1990—October 2005,ASPIRA of Florida,Miami,Florida Director,Miami-Dade,Wynwood&The Beaches(11/2000-10/2005) • Develop,Implement,quality assurance and Supervise Youth Leadership Programs for ASPIRA in Miami- Dade,Wynwood&The Beaches • Supervise,interview&hire,evaluate,monitor,develop Professional Staff • Wrote approximately 6 grants per year;constant renewal of existing grants • Compliance with grants,contract management,quality assurance and prepare reimbursements,case management • Conference and workshop planner,training of counselors,leadership training Community Based Club Coordinator(4/93-11/00) • Coordinate and Implement ASPIRA clubs in the neighboring communities of Wynwood,Miami Beach, Miami Dade,Hialeah and Little Havana Project GAIN Coordinator(1/90-3/93) • Coordinate and develop gang intervention awareness in Dade County Asmemomir • Supervise staff of five(5) • Case Management records and reports SUMMARY of EXPERIENCE • Outstanding coordination skills,programming experience in Human Services for prevention and education in Alcoholism and other drugs,certified"train the trainer"program of the New York State Alcoholism Services • Excellent teaching and organizational skills;organized small and large conferences on substance abuse, taught hours of courses titled"Alcoholism and Drugs in the Hispanic Community" CREDENTIALS .Grant writing certificates:Advanced grant writing Train the trainer's certificate on Substance Abuse Certified Mental Health First Aid USA Alcohol literacy trainer.Alcohol Expectancy Theory. Superb ability to evaluate, coordinate,design,and deliver a comprehensive range of training and education programs•Sound teaching and facilitation skills•Ability to determine training objectives•Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community• SPECIAL SKILLS • Bilingual;Read,speak,and write fluent English and Spanish • Facilitator skills;organizing conferences,fund raising events and community outreach • Public speaker and Conference Presenter TRAINING • National Council on Alcoholism • Rochester Community Intervention • Rutgers Summer School of Alcohol Studies • University of Rochester Psychology Clinic Department • Psychological Association of Western New York • New York State Alcoholism and Drug Abuse Services Albany • Informed families parent training • FAEOPP-Talent Search • Grant Writer/Grant Monitor • SPARKS sports&play • PACERS&Oral reading SELECTED ACHIEVEMENTS • Fundraising- Secured $1.2 million dollars through effective major gift solicitations, creative sponsorship opportunities, and effective donor cultivation events. • Partnership Building- Built strong partnerships with leading companies, community based organizations, government agencies and educational partners to deliver programs. • Resource Development- Played key role in ASPIRA's growth from $900,000 raised annually to more than $2.4 million, in 5 years a 166%increase. • Entrepreneur—Founded a non-profit development firm that assists more than 1,200 professionals annually and provide services free of charge to local community and faith-based organizations whose members reside in high-needs, limited resource areas in Florida. EXCELLENT REFERENCES AVAILABLE UPON REQUEST TSA Regulations and Guidelines THE SALVATION ARMY MIAMI AREA COMMAND 1907 NW 38th STREET MIAMI,FLORIDA 33142 SHELTER LODGES REGULATIONS AND GUIDELINES Welcome to the Salvation Army, Miami Area Command Lodge (Shelter) emergency and transitional Lodge (Shelter). The contents of this packet have been prepared for your benefit. Knowing the rules and regulations will help you make the adjustment to living in the Lodge(Shelter).Keep this packet in your room to refer to when you have a question.If you do not find an answer,contact your Case Manager. Mission Statement of The Salvation Army The Salvation Army,an international movement,is an evangelical part of the universal Christian church.Its message is based on the Bible.Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Program Goals: Enrichment-To enrich your life by having many different activities and classes; Planning-To set forth a plan of action that will guide you in obtaining your goals; Stabilization-To provide an environment where you are able to make a plan and use the necessary resources to commit to the plan; Confrontation-To confront the issues contributing to your homelessness and seek the necessary resources for recovery; Accomplishment-To achieve the plan set forth,ultimately obtaining permanent housing. Bill of Rights: As a recipient of services from The Salvation Army,you are guaranteed certain basic rights.It is imperative that you know and understand these rights.Program participants have the right to... 1. To be treated with dignity and respect. 2. To meet with your Case Manager and other staff members,with reasonable notice,to discuss your Transition Plan and progress. 3. To know the potential implications of your Transition Plan. 4. To develop the Transition Plan,budget plan,and employment plan conjointly with your Case Manager. 5. To know the rules and policies that you will be expected to observe. 6. To have all the records and other information concerning your participation in the program held in strict confidence in accordance with Federal regulations. 7. To seek remedial action if you believe any of these rights have been violated, by following the grievance procedure (see below). 8. To have your religious beliefs respected. 1 TSA Regulations and Guidelines Confidentiality: For your protection,we do not release information Itol anyone,at any time whether or not you reside in this facility except as _ f Commented[S1]:I think you left out"information".I would noted above.If you are expecting a call or visit from someone(i.e an employer,medical professional,etc.)you must let your include that the Case Manager will make a written notation in your Case Manager know so that it can be documented in your case file that we are allowed to release information about you to case file that so and so is expected to come by. them. Confidential information can be released in one of the following ways as described in HIPAA Final Privacy Rule 164.501 and 164.524 and Federal Regulations(42 CFR Part 2): 1. The participant consents in writing to the release. 2. The disclosure is allowed by court order. 3. The disclosure is made to medical personnel to deal with a medical emergency. Federal law and regulations do not protect any information about a crime committed while in the program by an individual receiving case management in the program.Also,a crime against a staff member of the program or a threat to commit such a crime is not protected]Law enforcement will be contacted if staff is threatened,feels threatened and or is assaulted. - commented[S2]:You may want to add that law enforcement will be contacted if staff is threatened or assaulted. Any violation of the Federal law and regulations by case managers or staff is a crime.Suspected violations may be reported to appropriate authorities in accordance with Federal Regulations(42 CFR Part 2). As a participant in The Miami Area Command Shelter/Lodge,a case file will be created which will contain an individualized Transition Plan and case management notes on your progress within the program.The information in this case file is protected by Federal confidentially laws and regulations. Eligibility: In order to be eligible for placement in ithel_Miami Area Command's Shelter or Lodge,all participants must be referred and ---{Commented[S3]:For placement in sponsored by a local Provider. Your stay in the Shelter/Lodge is temporary and based on emergency needs. Discharge dates are assigned at the time of referral. You will be required to work on a Transition Plan in which your focus will be to address any crisis issues with a crucial focus on securing alternative permanent housing.During your stay you will be required to attend onsite Life Skill classes,participate in substance abuse counseling(if necessary/recommended)and other services as required,to meet with your Case Manager at each scheduled appointment,to follow all tasks as requested by your Case Manager and to ensure that that you follow the Shelter/Lodge rules and regulations at all times.Your willingness to help yourself will be the determining factor in maintaining your stay in our facility. Searches and Contraband: Upon entering the Shelter/Lodges,you will be required to pass through a metal detector and a staff member will inspect all incoming packages and bags.Any and all contraband(weapons,knives,drug paraphernalia...etc.)will be confiscated and may result in termination or refusal of service. The Salvation Army'strives to maintain a secure and safe environment for all its clients.If you are found to be in possession of __--{Commented[S4]:Delete"works hard"use seeks or strives any items that could place others in harm's way,you are subject to immediate termination from the program.As a resident here,you are subject to random search and seizure. Personal Items: At the time of entry into the Shelter,you will be responsible for any and all belongings which enter the Shelter. As your stay in the Shelter/Lodge is only temporary,we will restrict you to two(2)suitcases,bags,etc. You will be responsible for obtaining your own lock for your assigned locker. Note that at the time of entry all suitcases,bags,etc.will be bagged and quarantined for 24-hours and all clothing will be subject to wash. Any items under your care will be searched at each and every time of entry,must not be considered a safety risk,and must fit ----{Commented[SS]:searched underneath your bed and/or in the locker assigned to you. THE SALVATION ARMY IS NOT RESPONSBILE FOR ANY LOST OR STOLEN ITEMS WHILE YOU ARE A RESIDENT IN THE SHELTER. 2 TSA Regulations and Guidelines Documentation: At the time of your referral and/or intake,you will be required to present the following documents to your Case Manager,if available: 1. Photo I.D./Valid Drivers'License/Passport 2. Birth Certificates for your child/children,if applicable 3. PPD Testing and/or Results 4. Contact information of a relative or friend in the event of an emergency(Mandatory) 5. Other information as requested Responsibilities: You will be responsible for completing the following items during your stay in the Shelter: 1. You must have a Tuberculosis test completed and read within three(3)days of admission to the facility.Failure to do -.-{Commented[56]:spell out tuberculosis so will result in termination. 2. Meet with your Case Manager within 24-hours of your arrival or the next business day(if you arrived overnight)and when scheduled,at minimum,one time per week. 3. Seek employment,if not currently employed,and submit documentation to your Case Manager to show that you are searching for a job. 4. File for any financial entitlements(A.F.D.C.,Food Stamps,Disability,Unemployment,etc.),if applicable. 5. Work towards securing and moving into permanent housing. 6. Save money(at last 30%of your generated income)towards your appropriate secondary housing. 7. Adhere to requests for and pass substance abuse/alcohol screenings,as required/necessary. Daily Schedule 6:00 a.m. Shelter Wake-up;bell rung throughout the Shelter/Lodges 7:00 to 8:00 a.m. Breakfast in Pink Dining Room 8:15 a.m.to 12 noon Clients leave Facility to take care of personal business. Exception:Unless you have an approved bed or work pass from your Case Manager. 12:00 to 1:00 p.m. Lunch in Pink Dining Room 5:30 to 6:30 p.m. Dinner in Pink Dining Room 9:00 p.m. Curfew-All persons must be signed-in and in the building 11:00 p.m. Shelter closes down for the night TV's and lights are turned off ---{Commented[S7]:closes down for the night Description of Activities: You are to meet with your Case Manager at least once per week as scheduled,Monday through Friday.Case Managers work on schedules. You will need to ensure that you have scheduled your weekly appointments with them or the Receptionist after each meeting. Failure to comply with these meetings,referrals to other services/agencies or services will be considered refusal of services and could result in termination. As a participant in The Miami Area Command Shelter/Lodge,you will be referred to a series of activities. Below is a list of activities: • Life Skills Classes(mandatory) • Housing Meetings • Counseling services • Substance abuse meetings,if applicable • Seminars/Workshops • Leisure/Recreation Activities • Spiritual Activities/Meetings(voluntary) Life Skills: Life skill groups are provided to assist those clients,who are not currently employed,with skills to enhance their education and socialization skills.Life skills are a mandated requirement for you to remain in the Shelter/Lodge.Life skill groups are held two times per week for you to be able to attend. Failure to attend a least one(1)session per week will result in a violation. You must advise your Case Manager if you are unable or unwilling to attend these groups and this will be documented in your case file. 3 TSA Regulations and Guidelines House Meetings: House meetings will be scheduled as needed to address and or inform you of current events,emergencies or other pertinent information. They are mandatory for all Shelter/Lodge guests. Counseling Services: Individual and family counseling services can be provided either by request or referral by your Case Manager. Spiritual Opportunities You should be aware that The Salvation Army is an evangelical part of the Christian Church and a faith-based organization.We believe that recovery and healing comes from God and participation in spiritual activities.will help you during this hard time in -{Commented[S8]:delete,which your life.Participation is encouraged but not required. Chaplain Services An ordained Salvation Army minister is available to talk with you upon request. You can speak to the Social Services Receptionist to make a formal appointment. Bible study classes,international prayer meetings and Sunday services are also available. The information is posted on all the bulletin boards.Participation is encouraged but not required. Grievance Procedure Any participant who has a complaint about the program/services/activities can follow the established Grievance Procedure (posted in your room). Initial attempts to solve the grievance must be in writing,with program staff, particularly the Case Manager and or the Social Services Director. Disciplinary Procedures In order to continue your participation in the Program,you must follow the rules and regulations of the facility which includes but is not limited to the following: • Adherence to request for drug and or alcohol screenings. This begins at intake,randomly every 30 days and whether there is suspicion or concern. • Adherence to 9pm curfew. • Failure to sleep in Shelter,without written approval,or AWOL. • Work on goals in Transition Plan. • Adhere to having less than 3-Violation/Warning Notices • Acceptance of referrals/services/housing. If you fail to do so,proper disciplinary action may be taken.This may include: • Change of curfew. • 3 or more Violations/Warnings will result in dismissal from the Shelter/Lodge. • Termination from the Program. • Once discharged from the Shelter/Lodge,no client can return for a minimum of 120 calendar days. • All clients are allowed a maximum of three(3)placements per calendar year. • Placement on the Do Not Admit List(lifetime ban from the Shelter) I have received and reviewed the above Shelter Lodge Regulations and Guidelines. I have discussed any concerns and/or obtained clarification from my Case Manager regarding the above. Client Printed Name Client Signature Date Case Manager Name Case Manager Signature Date 4 TSA Regulations and Guidelines STANDARDS AND EXPECTATIONS CONDUCT Attitude:Your attitude toward other guests and staff is extremely important. You are expected to conduct yourself in a manner as to maintain the respect of fellow guests and staff,as well as yourself.If your conduct or attitude does not measure up to the standards set forth in this packet,termination may be an alternative. Profanity:Profanity or vulgar language is prohibited and will not be tolerated.The use of offensive or discriminatory words referring to race,creed,color,national origin,or sexual preferences in a derogatory manner is prohibited. This also includes any inappropriate use of photographs,text messages,emails,etc. Respect:As a resident,you are expected to respect the space and property of other guests. CURFEW All Shelter/Lodge individuals must be in the building by 9:00 p.m.every night.If you are not in the building,you will receive a written violation and you will need to meet with your Case Manager on the following business day. If you or your child has an emergency that kept you from adhering to the curfew,you will be required to bring supporting documentation of the event (i.e:Hospital paperwork,discharge notification,etc.). PASSES Passes will be provided to compliant residents on an individual basis by your'assigned Case Manager. They will be issued based_ {Commented[s9]:change to their on medical concerns,employment and/or school schedules and your Transition Plan. All passes are at the discretion of the agency and can be terminated at any time.No passes will be issued for more than thirty(30)days. Work/School Passes:Passes for work or school will require written verification from the Employer and or Educational Institution. If you work a verified overnight schedule and require time to sleep during the day, a pass can be requested. Medical:Medical Bed Passes are issued for those with temporary medical conditions and should not exceed three(3) days. Should you require additional bed rest,medical documentation from your attending physician is required. Commented[S10]:is required WAKE UP CALL A Shelter/Lodges wake-up bell is rung at 6:00 a.m.Sunday through Saturday. LIGHTS OUT You are required to retire to your rooms and lights are to be turned off by 11:00 p.m.every day. SMOKING Smoking in the rooms is strictly prohibited. The inside Courtyard has a designated smoking area. You must use the ashtrays/cans provided. If there is suspicion or you are found smoking in a non-designated area, you will be immediately discharged. CLEANLINESS You are responsible to keep your individual room clean at all times.Supplies are available for cleaning at the Monitors'Station._ _ _ - commenced[sill:Monitor:. The rooms are inspected daily.Please make sure to make your bed and put away all personal items. Violations will be issued should your individual personal area not be properly cleaned or maintained as required. You are also required to maintain the common areas of the Lodge. FOOD Food is provided to you on a daily basis. Each and every resident has access to three meals per day. There is absolutely no food allowed outside of the Client Dining Room. This includes food from the dining room and/or cooked food from outside, --f Commented[s1z]:close the space between this One and the restaurants, stores, etc. The only exceptions are baby food and those individuals with written permission from their Case next J Managers. 5 TSA Regulations and Guidelines MEALS You should be clean and neatly dressed before going into the dining room.Items such as flip flops,tank tops,pajamas or other inappropriate attire are not to be worn in the dining room. Complaints about the food, food preparation or food service personnel should be made via a Complaint Form and submitted to your Case Manager or the Monitor's,not to the dining room personnel.Once you are finished with your meal,you are responsible for cleaning your table and returning your tray to the designated area.If you accidentally or your child/children spill your food or drink in the dining room,please be kind enough to clean it up. The kitchen and pantry are restricted areas and should not be entered. We are unable to accommodate special needs or allergies.Please address these specific issues with your Case Manager. {Commented[S13]:unable PARKING VEHICLES&BIKES If you own a vehicle,you are permitted to park in the gated lot. Please see your Case Manager to register your vehicle by providing registration and proof of insurance.The Monitors will be responsible for allowing your access into the parking lot. Note:Parking in front of the building or along the gated fence of the property is prohibited. If you own a bicycle,you are permitted to park it in the designated bike racks only.It is highly recommended that you lock up your bike.Do not attach your bike to a table,bench,fence or park in front of the glass emergency door. THE SALVATION ARMY IS NOT RESPONSIBLE FOR VEHICLES OR BICYCLES OR THE CONTENTS WITHIN THE VEHICLE OR BICYCLE. PLEASE KNOW THAT ALL PARKING IS DONE AT YOUR OWN RISK. Commented[S14]:I would put these section in BOLD AND ALL LAUN DRY CAPS TO MAKE SURE IT'S SEEN. Washing machines and dryers are available for your use. The sign-up list is located at the Monitor Station. Do not wash anything but your personal laundry.Do not leave your laundry in the machines;take it out as soon as it is done so others can use the machines.The laundry room opens at 3:00 p.m.and doses at 10:00 p.m.The last wash is at 8pm. Shoes are not .---{Commented[S15]:DELETE"WILL" allowed to be washed in the machines.Please clean the laundry room after each use and empty the lint tray. LINEN Linens are provided for your use upon arrival. You are responsible for washing your linens at least once per week. You must {Commented[S16]:Linens are return your linens upon exiting from the program. ROOM ASSIGNMENTS Please note that you are being assigned a space-not a specific room. We do not offer any single room occupancy in the Shelter/Lodges. We assume the right to switch your room assignment at any time.You may be required to share a room with another family,if the demographics in the family match up with yours.Please be aware of the noise level you are generating in your rooms and/or bathrooms.The walls are very thin and you can be heard by others. PERSONAL BELONGINGS THE SALVATION ARMY IS NOT RESPONSBILE FOR ANY LOST OR STOLEN ITEMS. You are responsible for all of your personal _- {Commented[S17]:BOLD AND CAP belongings.You are not permitted to keep or store anyone else's belongings or items.Should you be found to be in possession of anyone else's items,you could be immediately terminated. We will temporarily store any left behind items for up to three(3)business days. If you leave your belongings after this period, we will consider them ito be',a donation to The Salvation Army. ---{commented[S18]:delete MAIL You are eligible to receive mail here at The Salvation Army on a temporary basis. Being that this is a privilege,mail should only be received for personal business(employment,school,government correspondences,etc.)not for personal enjoyment. Mail is reviewed upon receipt and prepared for delivery to you. Please do not disrupt staff to ask for your mail. Your mail will need to be immediately forwarded to your new address upon discharge or departure from the Shelter/Lodge. Any mail received after your discharge/departure from the Shelter/Lodge will be returned to sender. WE DO NOT HOLD -.--{Commented[S19]:to sender MAIL FOR ANY GUEST. 6 TSA Regulations and Guidelines SIGNING IN/OUT All clients must sign in when you enter the facility and sign out when they leave the facility.The sign in/out books are located at the Monitor's Station. You are also required to sign the Daily Attendance Log which is mandated by the Program Provider. You must sign the log for every night you sleep in the Shelter/Lodge. These logs are also located at the Monitor's Station. VISITING There are no visitors or visitations allowed in the Shelter/Lodge. You are not allowed to enter into another client's room(even if you are invited)or Lodge area.''Furthermore,;parents do not allow your children to go into othert clie_nt's rooms.Visiting with f Commented[520]:Delete"Furthermore" another client should take place during meals,in the Courtyard or appropriate Shelter/Lodge TV room. Commented[521]:other There should be no congregating in the lobby,across the street or in front of the building at any time. ACTIVITIES/TUTORING There is an activity room in the women's lodge.This room is used for tutoring and different events.All children who need help _ _--{commented[S22]:who with their homework are welcome to get tutoring at the scheduled times from Project Up-Start run through Miami-Dade County Public Schools. Items that are in the activity room are to remain in the room. Please do not let your children take the items into their individual rooms.They are for all the children to share. TELEVISION The television is available for your entertainment and enjoyment. There are televisions located in each of the Shelter/Lodges. Please be respectful to all those requesting to watch the television.Do not turn the channel when someone else is already watching something.Be mindful of the volume,as those around you may be trying to sleep.Please turn off the television,if you are the last one to leave the room.All televisions must be turned off by 11:00 P.M. CLOTHING Proper clothing is required in the lobby,common areas,the courtyard and in the dining room: • No muscle shirts or undershirts without a shirt over it. • No see-through shirts. • No T-Shirts with obscene graphics or offensive language. • No tank tops. • No night clothes or pajamas. • No flip flops. • Appropriate shoes must be worn at all times. FIRE DRILLS Fire drills are conducted periodically.These drills are for your protection. A fire exit plan is posted in your room,the Monitor's Station and the hallways.You should remain calm and exit the building as quickly as possible according to the evacuation plan. Each Lodge is equipped with two(2)emergency exits. Each Lodge also has emergency lights and exit signs. Do not use the elevator at any time during a fire drill or emergency. EMERGENCIES: Emergencies can occur either inside or outside of the Shelter/Lodges. In the event that an internal emergency occurs,the entire Shelter/Lodges or an individual Lodge might be placed on lock-down. Lock-down can either mean to be placed in your room or an isolated area,as designated by Salvation Army staff or emergency personnel(police,paramedics,etc.)during the emergency incident. Once the incident is over and clearance has been issued by the Salvation Army staff,you will be notified. Do not ask staff for updates or try to witness the incident. We want to ensure everyone's safety in the Shelter/Lodges. In the event of a natural disaster or local emergency,specific instructions will be provided by designated Salvation Army staff or emergency personnel(police,paramedics,etc.). It will be very important that you follow these emergency procedures as directed. 7 TSA Regulations and Guidelines FIGHTS AND ARGUMENTS If you witness a(fight or heated argument between clients,please leave the area immediately and report the incident to the _---- Commented[S23] If you witness a fight or heated argument.. Monitors or your Case Manager.Please do not get involved. Reporting any incidents 4 in[the best interest of yourself and _ _ Commented[524] is in" other clients.Fighting or physical violence of any kind will result iri[immediate termination from the program for all involved --- - parties. You will automatically be placed on our Do No Admit List. ------ Commented[S25]:Shouldn't they be terminated from the program?It would be better to state up front that fighting or physical violence will result in termination from the program. ILLNESS If you note unusual behavior or illness of another client,please notify the Monitors or Case Manager at once.The client may be having a heart attack or some other problem and may need[immediate medical assistance.The staff can summon local(911) -_.- Commented[526]:`flipped this around to remove assistance at any time. you need to see a doctor,please notify the Monitors and/or your Case Manager so he/she can be "immediately from the end of the sentence. aware of the situation and help in any way possible.A first aid kit is located in the Monitor's Station,the kitchen and Social Commented[527]:Be careful with this statement as you are Services Office area.The contents are available to you based upon need.It contains such items as band-aids,alcohol swabs, {implying something that may not be accurate.Are theymedically eye wash,etc. trained? HOSPITALIZATIONS: If you should become hospitalized during your stay,it will be your responsibility to notify your Case Manager. If you should return to the Shelter,discharge paperwork is required for re-entry. Any client who is hospitalized over three(3)consecutive days will automatically have their case closed. FACILITY EQUIPMENT Please do not tamper with the lights,thermostats,appliances or alter the premises in any way.Windows are to stay closed at all times.Do not allow your children to play with the windows or the appliances at any time. Also,please turn off the lights and televisions,lif you are the last person to leave the room. We ask that you report to the Monitor's any broken,non-working___- {Commented[S28]:television or lost equipment. SUPERVISION OF CHILDREN Parents should never leave their!children unattended.At least one parent must be physically present to receive their children ----{Commented[529]:their from school. Do not leave your child or children in the care of another person who is not the parent or legal guardian4You are___-_-{Commented[S30]:don't understand this statement not allowed to be responsible,care for,babysit or supervise another person's child while residing in the Shelter/Lodge.If this action is taken,-you are subject to immediate termination from the program. If you leave the facility without your child or children,we will have no other rec{oursei but to call the Department of Children ----{Commented[531]:recourse and Families because the law says you have abandoned your children. This is not only a Salvation Army policy,[but a Department of Children and Families regulation that stipulates that while residing in a homeless shelter you must have --- Commented[5321 but a DCF regulation stipulating that while constant possession of your minor child/children. If this action is taken,you are subject to immediate termination from the residing.... program. DISCIPLINE: Parents must refrain from any type of harsh discipline of their children while residing in the Shelter/Lodges. Any physical, violent or humiliating act of mistreatment to your child or children during you stay in the Shelter/Lodge will be immediately reported to the Department of Children and Families.You could also be discharged from the Shelter/Lodge. FRATERNIZATION Any interaction with Salvation Army staff should be for official business only. PHOTOGRAPHS Taking,sharing and/or using photographs of staff,other Shelter/Lodge clients and any of The Salvation Army property is strictly prohibited. Any sanctioned Salvation Army activity that could result in requiring a photograph,would be accompanied by a Release which you would be required to sign.You can also opt out of participating in photographs if you elect to do so. CONVERSATIONS It is against the law to record any conversation with another individual Infithout their expressed`knowledge of the conversation __--- Commented[S331:Don't know that it has to be in writing,lust or the use of that conversation. an acknowledgment that the conversation is being recorded 8 TSA Regulations and Guidelines TEXT MESSAGES/EMAIL/SOCIAL MEDIA Inappropriate use of text messages/emails/or Social Media (Facebook, Twitter, etc.) are strictly prohibited while in the Shelter/Lodge. DRUG/ALCOHOL SCREENING The Salvation Army is a drug-free facility and maintains a zero tolerance policy.All parties,ages 12 and over(with parental consent)will be asked to adhere to a drug and alcohol screening at the time of admission. If you are found to test positive for drugs/alcohol at this time you will be referred to the in-house Counselor for an assessment and possible requirement to attend onsite or external substance abuse/alcohol support groups/services. You can be requested to adhere to a random check at any time after your initial positive drug/alcohol screen. At this time, if you are in possession or under the influence of drugs or alcohol,you will be subject to immediate termination from the program.Once discharged from the Shelter/Lodge,you will not be able to return for at least 120 calendar days. Refusal of drug testing at any time will result in automatic termination. MEDICATION If you have medication prescribed to you, it is in your best interest to keep it locked in your assigned locker at all times. Medication that requires refrigeration can be stored in the Monitors Station. Any client sharing and/or selling medications will be immediately terminated from the program/facility as will the client purchasing the medication. THE OFFICE AREAS,THE MONITOR'S STATION,KITCHEN AND PANTRY ARE OFF LIMITS TO ALL CLIENTS UNLESS ESCORTED BY A STAFF MEMBER. I have received and reviewed the above Shelter Lodge Standards and Expectations. I have discussed any concerns and/or obtained clarification from my Case Manager regarding the above. Client Printed Name Client Signature Date Case Manager Name Case Manager Signature Date pjt Revised January 2014,October 2012,July 2012 9 OSVALDO HERNANDEZ-CRUZ 630 SE Park Dr. Apt. 2 Miami, FL 33010 (541) 646-5707 EXPERIENCE The Salvation Army 1907 NW 38th St. Miami,FL 33142 (305) 637-6700 Case Management Specialist(09/2016—Present) • Provides individualized case management services to homeless clients with unique challenges referred to the shelter through different programs. • Assesses client needs,functioning level,and identifies goals and objectives for services. • Provides skills training, counseling, resources, resource access assistance, advocacy and motivation to clients with an emphasis on measurable positive outcomes. • Coordinates additional services by communicating and coordinating with different departments and organizations in the area. • Maintains client spreadsheet and database files and records. • Completes reporting requirements. Jackson County Health and Human Services 140 S. Holly St. Medford, OR 97501 (541) 774-8201 Care Coordinator/Case Manager/Skills Trainer(3/23/2015—6/10/2016) • Provided coordination of care using the Wraparound model and facilitated communication among clients, their natural support networks,and community partners through regular strength-based interactions and scheduled meetings. • Provided individual and group counseling, education,skills training,advocacy,outreach and support to clients and families. • Assessed client strengths and needs,functioning level, and identified goals and objectives for services; provided individualized case management services to meet those needs. • Gathered client information to determine program eligibility and made referrals accordingly; scheduled appointments for various services; transported clients; assisted clients in accessing community resources. • Established and maintained complete and accurate records of client activities and progress. • Provided indirect services including routine consultations to caregivers and community agencies, client advocacy and community resource development. • Assisted in providing guidance and direction to new team members. Options for Southern Oregon 1181 SW Ramsey Ave. Grants Pass, OR 97526 (541) 476-2373 Skills Trainer/Case Manager(07/2010—3/20/2015) • Provided office, home, and community-based individual and group skills training, including parent training, education, crisis intervention,and support in English and Spanish following treatment planning and Wraparound objectives for children and adolescents who were identified with multiple complex challenges such as emotional,behavioral and developmental. • Facilitated access to community resources as needed by client and family. • Participated in child and family team meetings and clinical team meetings as needed to consult, coordinate, support, clarify,and contribute to the treatment and planning process. • Coordinated interventions and activities with team members like therapists and peer support specialists as needed. • Prepared and maintained progress notes and files; prepared reports as needed. • Assisted in providing guidance and direction to new team members. EDUCATION University of Nevada, Reno (2008—2010) Reno,NV B.A. in Psychology/Sociology Truckee Meadows Community College (2006—2008) Reno,NV Working Towards Transfer to University and General Education Eduardo Garcia Delgado Technological Institute(1995 — 1998) Havana, Cuba High School and Electronic School RELATED SKILLS Group Facilitation and Motivational Interviewing Skills Dialectical Behavioral Therapy Skills Wraparound strength-based model Skills Excellent Customer Service Skills Problem-Solving Skills Bilingual: English/Spanish Adaptable and Flexible Computer Skills: Word Processing, Spreadsheet, Presentation, and Database Software. Professional Demeanor Attentive to Detail Angel M Hernandez 106 Milan Lane Kissimmee,FL.34759 321-201-0429 Personal Qualifications: I am a dedicated,hardworking,army soldier able to multitask in a time critical environment,responsible, and eager to learn. Looking to obtain an entry level position in order to gain more practical knowledge and experience EDUCATION: New York GED 6/2012 Edison State College 2013 7505 Grand Lely Drive Naples Florida 34113 239-732-3700 EXPERIENCE: The Salvation Army Kissimmee Corps Florida 395 Marigold Ave.Kissimmee,Fl. 34759 863-427-6118 Kettle Driver(Seasonal) 11/13/2014-12125/2014 US Army Fort Benning Georgia 8/2013-8/2014 Honorable Discharge The Salvation Army Bronx Citadel New York 425 E. 159th St.Bronx,N.Y. 10451 718-665-8472 Summer Camp Counselor 6/2007-8/2008 The Salvation Army Bronx Citadel New York 425 E. 159th St. Bronx,N.Y. 10451 718-665-8472 Camp Supervisor,After School Program 3/2009-6/2011 SKILLS: Leadership Time Management Organization skills Safety& Security Computer basic Skills References: Sargent Schmidt US Army 1 year(703) 389-9084 Erica Weiss Project Management 4 years(845)649-3203 Merlecer Dorville , BS 3540 NW 50 Ave.Apt. N-303. • Lauderdale Lakes, FL 33319 • (954)684-1245•merlecer d(@.vahoo.com ADMINISTRATIVE MANAGEMENT PROFESSIONAL Results-Oriented—Priority-Driven—Inspirational Team Leader—Innovative Problem Solver Highly qualified, motivated professional offers solid background in social work, psychology, case management and office operations. Extremely focused and motivated to achieve in a competitive, fast- paced, professional working environment. PROFESSIONAL PROFILE PROVEN METHODOLOGY: • Experienced in client referral to appropriate services • Articulately convey intricate professional presentations; match the message to the audience • Ensure client service and satisfaction is afforded highest attention and priority • Successfully build and maintain key professional relationships DEMONSTRATED RESULTS: • Successfully coordinated with drug court team, court officials, healthcare professionals and community service providers to assist clients. Provided leadership in interdisciplinary team meetings. • Dynamically and successfully interacted with clients, co-workers, supervisors and other interested parties. •Monitored and evaluated interventions and implementation of service plan. Evaluated progress toward identification of treatment goals. Completed biophysical history and development comprehensive service plan for clients. EXPERIENCE State of Florida, Department of Children and Families. West Palm Beachi, Florida 10/12-10/13 Child Protective Investigator - Investigate maltreatments of intakes accepted by the Florida Abuse Registry. • Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient. ▪ Refer children and parents to state certified evidence base community services to build upon, strengthen and meet their biological, psychological, and sociological needs. • Follow-up on progress of services and provide recommendation of reunification to the 11t^judicial circuit court. • Consult with schools, service agencies, and day care centers to facilitate services for families. • Connect families to additional community resources. • Documented client services in compliance with agency policy and contract requirements Center for Family and Child Enrichment, Inc., Miami, Florida January, 2009-March, 2011 Case Manager • Assess biological, social-economical, and psychological needs to children and their families that are involved with the Department of Children and Families. • Complete Case plans and all other court documentations for caseload of 20 plus children and their families that are involved with the Department of Children and Families based on results of the initial assessment. • Refer children and parents to state certified evidence base community services to build upon, strengthen and meet their biological, psychological, and sociological needs. • Follow-up on progress of services and provide recommendation of reunification to the 11-judicial circuit court. • Consult with schools, service agencies, and day care centers to facilitate services for families. • Connect families to additional community resources. • Documented client services in compliance with agency policy and contract requirements • Coordinate and schedule all needed services including medical, dental, educational, and legal needs for children. THE VILLAGE, Miami, Florida August, 2007-November, 2008 Milieu Therapist • Supervise daily activities of substance abuse adolescents. • Medication administration and urinalysis testing. • Coordinated all social services for up to 20 clients residing at the facility. • Documented client services in compliance with agency policy and contract requirements. • Completed daily paperwork of each individual client according to program rules and regulations. • Completed group notes on all daily activities every half hour in agency log. NEIGHBOR TO FAMILY, Miami, Florida June, 2006-June, 2008 Drug Court Case Manager • Referred children and parents to state certified evidence base community services to build upon strengthens and meet their biological, psychological, and sociological needs. • Consulted with schools, service agencies, and day care centers to facilitate services for families. • Assessed biological, social-economical, and psychological needs to children and their families that are involved with the Department of Children and Families. • Completed Case plan for 20 plus children and their families that are involved with the Department of Children and Families based on results of the initial assessment. • Followed-up on progress of services and provided recommendation of reunification to the 11-judicial circuit court. • Connected families to additional community resources. • Documented client services in compliance with agency policy and contract requirements. THE VILLAGE, Miami, Florida March, 2004-June, 2006 Case Manager • Conducted the biological, sociological, and psychological assessment of adult and children residing in the residential drug treatment facility. • Developed and implemented various programmatic components, including a relapse curriculum program for adults and children. • Coordinated all services for up to 20 clients residing at the facility including all medical, dental, and legal. • Conducted group sessions pertaining to life skills,job development and addiction recovery • Conducted monthly Case Conferences on individual clients • Documented client services in compliance with agency policy and contract requirements. • Conducted discharge planning meeting for families leaving the substance abuse residential program. • Completed discharge summaries that included continuing care and relapse prevention service referrals. EDUCATION BS -PSYCHOLOGY with BIOLOGY minor GPA 3.1/4.0 Florida Memorial College-Miami, FL CAREER PATH Child Protective Investigator Department of Children and Families 2012-2013 Social Worker/Case Management CFCE 2009-2011 Behavioral Health Tecnician The Village 2007-2008 Social Worker/Case Management Neighbor to Family 2006-2008 Internship Fort Lauderdale Psychiatric Hospital 2006-2007 Adolescent/Pediatric Case Manager The Village 2005-2006 Behavioral Health Technician The Village 2004-2005 TECHNICAL PROFICIENCIES • MS Office Suite • MS Publisher • MS Windows • SPSS • Corel Office Suite • Email/Internet LANGUAGES English French Creole OSVALDO HERNANDEZ-CRUZ 630 SE Park Dr. Apt. 2 Hialeah, FL 33010 (541) 646-5707 EXPERIENCE Jackson County Mental Health (Department of Health and Human Services) 140 S. Holly St. Medford, OR 97501 Case Manager/Skills Trainer/Care Coordinator(3/23/2015 —6/10/2016) • Assesses client needs and functioning level and identify client's goals and objective for services; provides individualized case management services to clients to meet those needs. • Provides services such as gathering information and data to determine the need and support for program eligibility, assess client problems and make referrals; schedules client appointments for various services; transports clients; assists clients in completing forms. • Establishes and maintains complete and accurate records of client activities and progress. • Conducts home visits; provide basic individual and group counseling, education,skills training, outreach and support to clients and families as necessary. • Provides indirect services including routine consultations to caregivers and community agencies, client advocacy and community resource development. • Interprets and applies state and Iocal laws, policies,and procedures. • Develops and maintains effective working relationships with other staff, public officials, the general public, and representatives of other agencies. Options for Southern Oregon (541)476-2373 1181 SW Ramsey Ave. Grants Pass. OR 97526 Skills Trainer/Case Manager(07/2010 —3/20/2015) • Provide office, home,and community-based individual,parent training,and group skills training, education,crisis intervention,and supports in English or Spanish following treatment planning and Wraparound objectives for children and adolescents who have been identified with multiple complex problems such as emotional,behavioral and developmental challenges. • Facilitates access to community resources as needed by client and family. • Participate in child and family team meetings and clinician team meetings as needed to consult, coordinate,support, clarify, and contribute to the treatment process. • Coordinate interventions and activities with staff as needed. • Prepare and maintain progress notes and files; prepare reports as needed. • Interprets and applies state and local laws,policies,and procedures. • Assist in providing guidance and direction to new team members. • Maintain liaison with organizations that serve the same clients. Kelly Management Services (Microsoft) 6100 Neil Road Reno, NV 89511 (775) 823-5831 Microsoft Supply Chain Operations Analyst(02/2006—08/2007) • Provided complete software operational support for Microsoft Authorized Replicators in the Americas and Asia regions to ensure product acquisition,manufacturing, and shipment according to Microsoft policies and procedures. This included: tracking of inquiries and reporting of information,coordination with several internal departments to provide answers and solutions using Microsoft online tools. Western Union Payment Services 155 Glendale Ave. —Suite 18 Sparks,NV 89431 (800) 525-6313 Sales Account Support Representative (05/2005— 12/2005) • Built client relationships by understanding the client's individual business needs, and discussing and implementing appropriate solutions. • Provided training and created contests to promote continued and increased usage of Western Union products. • Maintained client information and improved client experience by becoming the one point contact for any issues or questions. CEMUSA Miami, Ltd. • 2119 N.W. 84 Ave. Miami, FL 33126 (305) 500-9993 Project/Permit Coordinator(03/2004—04/2005) • Coordinated bus shelter installation for 4,300 bus stop sites. • Created,modified, reviewed spreadsheet data and site plans to assess need for job completion. ■ Reported project status data to Management and Miami-Dade County. ■ Coordinated required paperwork routing through permitting agencies. • Negotiated bus stop sites and shelter installation approvals with Miami-Dade County and private property owners based on sale demands. First Consumers National Bank 9300 S.W. Gemini Dr. Beaverton, OR 97008 (888) 345-2888 Fraud Analyst(07/2001 —03/2003) • Reduced money losses by detection and prevention of fraud on credit card accounts and applications. o Opened and processed fraud claim investigations. o Reviewed credit bureau reports and copies of personal documents to verify customer information. o Monitored accounts for fraud activity. • Interprets and applies laws, policies, and procedures. Bilingual Customer Service Representative(02/2001 —07/2001) ■ Provided quality customer service in Spanish in a high call volume environment. • Presented sale products to customers. • Monitored phone calls to ensure a quality service and provided lead support. • Interprets and applies laws,policies, and procedures. • Translated letters for other departments within the bank. Credit Analyst(04/2000—02/2001) • Provided customer service while processing credit card applications, secured and unsecured credit limit increases, merchant verbal authorizations, and account reinstatements. • Reviewed customer applications and credit bureau report information based on specified criteria. • Interprets and applies laws,policies, and procedures. Customer Service Representative (12/1999—04/2000) • Provided quality customer service in a high call volume environment. • Presented sale products to customers. • Reviewed department procedures daily for updates. • Interprets and applies laws, policies, and procedures. EDUCATION University of Reno,Nevada(2008 —2010) Reno, NV BA in Psychology/Sociology Truckee Meadows Community College (2006—2008) Reno, NV Working towards General Education Eduardo Garcia Delgado Institute (1994— 1998) Havana, Cuba High School RELATED SKILLS Excellent People Skills Issue Resolution Skills Professional Demeanor Bilingual: English/Spanish James Labardie 1150 NE 131st STREET North Miami, Fl 33161 LabardieJamesnavahoo.com Phone: (786) 277-1974 Education Miami Dade-College, Miami, FL Associate of Arts in Social Work Classes Dealing With People Psy of Personal Eff. Human Growth & Dev. Experience The Salvation Army Area Command, Ft. Lauderdale, FL August 2016- Present Assistant Mission Station Manager • Assist Director with staff development, program development, parent communication and innovation of special methods and approaches to instruction and care. • Assist in the administration and supervision of the After School Programs in accordance with school district policies and in compliance with State, federal and Salvation Army regulations. • Prepare weekly staff sheets; monitor and review staff attendance logs and evaluate staff performance in accordance with the after school programs and District policies. • Review staff supply requests needed for the After School Programs; monitor expenses of the after school sites; conduct annual inventory of program materials; assure fair distribution and rotation of program materials. The Salvation Army, Starke, FL June 2013-August 2016 Male Counselor(Summers Only) • Supervised campers during unscheduled program time and evenings while being a role model to their spiritual growth • Coordinated and led campers/staff through their daily schedule ensuring punctuality and responsibility Miami Shores Park&Recreation, Miami, FL April 2013-June 2016 Coach/Court Attendant • Supervised and provided guidance to an assigned group of 20+children ranging from ages 6-12 • Developed skills in care and management of children ranging from early childhood to adolescence • Teach the fundamental for basketball, soccer, football, and baseball • Watch over the basketball court making sure it's safe,clean, and fun Activities/Memberships • Salvation Army Florida Brass Band, Member Volunteer Experience Salvation Army Miami Edison Corp,Miami, FL Beginner Brass Band Instructor • Educate children of all ages in music theory and how to play a brass instrument Salvation Army Miami Edison Corp, Miami, FL Red Kettle Fund Raiser/Angel Tree Project Packager • Performed Christmas carols to raise funds to provide food, clothing, and toys to over six million people during the Christmas season and help over 34 million Americans recovering from personal disasters nationwide • Package necessities and Christmas gifts for disadvantaged children from infants to age 12 and senior citizens Skills • Bilingual (English& Haitian Creole) • Proficient in Microsoft Office Dulce M. Matamoros Cofumbie, MS, PhD 15969 Northwest 64 Ave, Miami Lakes, FL. 3;y014 • Telephone:786-382-9069 r E-mail: columbie89@yahpo.com wr EDUCATION: i Altos Estu iios Universitarios(j niversidad De BarcelonaSpain] Post graduate—9/2007 to 2/2009;,Major:Neurology,Psychiatric and Psychology LaSalle University Doctor of Philosophy—12/1995; Major:Theocentric Clinical Psychology, Minor:Research track Nova_Southeastern_University Masters in Human Services—12/1992; Major:Human Services/Psychology-Cum Laude LANGUAGES:Fluent(spoken,written, reading) in English,Spanish and Gaelic WORK EXPERIENCE: Volunteers of America, 11/2014-Present, Miami Florida Manager/Life Coach,assisting the homeless with housing, case management, and individual guidance on a weekly basis.Having a caseload of 25+,I work with individuals with a variety of individuals who have dual diagnosis,and substance abuse issues.The position requires supervision of a staff of 9 individuals. Salvation Army Command Center, 5,2015-11/2015, Miami Florida FamiM_Counselo, providing individual and group therapy and crisis intervention to the homeless,veterans and ex- offender.Groups included focus on substance abuse,NA, anger management, and life skills using techniques cognitive behavioral therapy, rational emotive therapy,and positive reinforcement. Jose Maria t Garoas University 11/13-2/2015, Pembroke Pines, Florida Adjunct Professor for the Master's Program in Education and Psychology Duties included designing research project, demonstrating an awareness of literature in the chosen field of research,providing qualitative research input, furnishing a quality learning experience for students,facilitating learning to students, providing review in course syllabus and curriculum to students,applied active learning methods and utilized various instructional strategies for learners. His House Children's Home, 9/2002-11/2014, Miami Garden Florida Cognitive-Behavior Analyst1UAC Lead Clinician: Wrote and received grant for`s12.S million to shelter refugee children and provide medical, educational, and legal services. Grant responsibilities included supervision of over 100 staff as well as the provision of assessment and treatment, including Cognitive-Behavior Cross-Battery Examination DAS, Mini mental state examination,Cognitive Assessment Screening Instrument(CAST),Clinical leadership,and psychological services,including 1)expertise in cognitive- behavior therapy,child and adolescent psychology, neuropsychological,and cognitive rehabilitation;2)specialized assessment(functional, cognitive,risk, education); 3)design and application of behavioral technology and other specialized psychological interventions;4)individual,group, family therapy and therapeutic observation therapy (individual and family); 5)crisis intervention and consultation to other agencies;6)training and peer review,currently with the unaccompanied alien adolescents male population in housed,providing individual and group therapy.Duties also included providing best interest determinations for undocumented youth in the custody of Office of Refugee Resettlement based on child welfare principles to advise federal government officials making decisions regarding the care and release of minors in their custody, attending ORR-LIRS seminars in Washington, DC,and in the Miami Dade area.Responsibilities also included the development of individual case plans with particular attention to culture, language,and special circumstances,assessing the safety and appropriateness of the placement,on an ongoing basis using child welfare principles the social work best practice.Building a network of local pro bono legal resources/service and care providers to establish services for UAC,facilitating access/removing barriers to those services,and track individual progress via an online database, home visits and out of state travel for clients in others states. International Institute for Therapeutic Healing, 8/2006—3/2012, Miami Florida Case Manage)Cognitive Behavior Therapist: Duties included identifying clients in need of case management services by conducting outreach activities and by working cooperatively with other service providers both within the agency and with the community and performing complete initial intake and assessments using standardized assessment tools to determine the extent of frail elderly clients'need for in-home services.Integrates a written service plan for each client and oversees its implementation. Monitors and follows-up the implementation of the written service plan by linking clients with necessary providers, assisting in gaining access to needed medical, psychiatric,social,educational,and other services,maintaining contact through the course of care.Conducting calls,interviews,and home visits with patients at home or health facilities. Providing information, education,referrals,outreach,advocacy,and support to ensure that each client receives the services they require.Individual therapy using,CBT, RET,Grief therapy and Gestalt. Providing theological services at home,hospital,hospice and funeral. Center for Family&Child Enrichment 8/2000—7/2004. Florida Department of Family&Children Miami' Florida. Clinical Mental Health Therapist/Behavior Analyst: Duties included assessments,treatment plans,and progress reports for the judicial court systems. Conducted individual,family and group therapy,monitoring progress of children,family and adolescents,and providing written and oral reports, to achieve successful resolution of each case.Identify potential learning difficulties,providing parents and teachers with skills to cope with disruptive behaviors.Grief,loss and separation therapy.Maintained state records. Coordinated with state agencies and family members in treatment of youth.Approximate caseload of 25 children and adolescents at any given time. Working with primarily minority and impoverish youth and family. Working in a variety of settings-foster care,inpatient and outpatient.In house training with staff on behavior,mental disorders and medication management. Our Children Our Future Inc. 8/1998—7/2000 Miami" Florida Clinical Coordinator/Therapist: Duties include conducting diagnostic assessments and providing consultation on treatment planning for developmentally delayed and non-developmentally delayed children,adolescents,and adults:providing teacher and staff training on functional assessment of behavior management,and intervention, supervising these duties by behavior interventionist. On site individual therapy children and adolescents foster home,schools and shelters. Coordination and case management services along with program Adequacy,effectiveness and organizational constraints. Bertha Abbess Children's Center.8/1996—8/1998 Miami Florida Clinician: Duties include conducting a variety of diagnostic assessments including those for ADHD, mood disorder,and general psychological functioning with children and adolescents and providing psychotherapy to children within the Dade County Public School,as well assisting family and school deal with crises such separation and loss, helping solve conflict and problems in learning and adjustment. Participating in clinical supervision,case planning and medication management. American Therapeutic Services,PHP:1/1992—8/1996 Miami/Hialeah, Florida Program Director/Site Mental Health Therapist: Duties included assisting in the daily operation of the Partial Hospitalization Program implemented research by the elderly program on counseling services provided to the elderly client,assist to prepare in-house training,designing and overseeing implementation of behavioral programs for the elderly. Detailed financial plan for an upcoming period for the agency,administrative budget is usually prepared on an annual basis and identifies the cost of running the agency. Traveling to diverse states for insurance purpose having to do with Medicare and Blue Cross&Blue Shield Health Insurance.Psychotherapy to individuals and families utilizing behavioral and Cognitive-behavioral techniques, providing assessment,screening and development of treatment/care plan for the older adult client. Provide home counseling when necessary. Salvation Army Correction Department:5/1987-1./19.91, Miami Florida. Probation Counselor. Duties included providing ongoing monitoring and evaluation of individual undergoing civil commitment and 72- hour assessment and treatment per Florida Civil Statute on a locked inpatient unit. Providing crisis intervention services and civil commitment evaluations for individuals identified as dangerous to self or others or gravely disabled. Carrying a full case load, supervise clients while on probation and providing psychotherapy,pre-trial intervention involving the Florida Judicial System in Dade County, Florida. Cedars Medical Center/Hospital.4/1983-5/1986 A.iiami Florida. Respiratory Technician: Responsibilities:Adult critical care(ICU:medical,neuro,surgical/trauma/heart/lung post-operative care, burn center), code blue/trauma response,bronchoscopy assist,arterial blood gas lab,internal critical care transport.Assisting code blue,evaluating patients,taking medical histories, maintaining ventilators,assessing lung capacity tests, using chest therapy,advising medications,and providing forms of oxygen. Under the direction of a doctor,conduct examinations and tests on patients, help provide breathing and oxygen therapy, collect blood samples such arterial blood gases for oxygen levels,monitor patients'vital signs and responses to treatment,provide education regarding treatments and breathing exercises,show patients how to use breathing assistance devices at hospital and for home use,maintain medical records,ensure that equipment is sterile and organized, prepare and test devices needed for treatment and testing. PROFESSIONAL CREDENTIALS: CLIA and Individualized Quality Control Plan-CDC-U.S.Department of Health and Human Services. Basic First Aid Course Adult CPR Blood Borne Pathogens Board Certified Alternative Medical Practitioner,#0221 Certified Adult,Child and Infant CPR/AED,(2011-2015)Instructed from American Health Care Academy.ID#A201675 Official CFARS Rater(FL)-802-001-485 Functional Assessment Rating Scale(FL)805-021-687 Licensed/Certified Psychologist in Spain,COP#0058(active) Notary Public(FL)-109290(active) Certified in Acute Traumatic Stress Management(CATSM)#8410(Federal ID#48-0543508) Certification: Specialty in Human Services Administration from Nova Southeastern University. Community Emergency Response Team(CERT)Program-U.S.Department of Homeland Security(I5-317)9/16/13 Member of the National Center for Crisis Management INSURED:Healthcare Provider Service(2014-2017):Good Samaritan Liability, Malpractice Liability,Personal Liability, Sexual Misconduct included in the PL Limit with aggregate sublimit. PUBLICATION AND PRESENTATION: Matamoros, D., Nicolini C.(2010)Developing Client Resilience:Client and Psychologist aspect.Article for"The Master Advocate",Vol#17,Number 1. Matamoros,D.(2009)Dementia and its causes.University of Barcelona,Spain(Thesis) Matamoros D.(2005)Borderline Personality Disorder(BPD)in the Hispanic Population. National Association of Cognitive Behavioral Therapist. Matamoros D,(2003)La vejez y su bolsillo(Aging and money). Colegio Oficial de Psicologos de Espana.A paper presented to the National School of Psychologist in Spain. Matamoros,D., Nash T.(2000)Cognition, Education and Culture in Today's World.Presented at the National Association of Cognitive Behavior(July). AWARDS AND HONORS: 2010 IAEU—Instituto De Altos Estudias Universitarios Award of the"Asociacian de Psicologia de Espana". 2009 Travel Awardees of the College Problems on Drug Dependence(CPDD)Orlando, Florida. 2009-Present Recognition by the President of the Instituto De Altos Estudios Universitarios for Academic Excellence and Leadership in the Ph.D.Program 2004-Present Collegiate All-American Scholar Award. REFERENCEs: Available upon request APPENDIX B MAM BEACH " No Bid " Form 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 Note: tt is important for those vendors who have received notification of this solicitation but havedecided not to respond, to complete and submit the. attached "Statement of No Bid." The "Statement of No Bid" provides the 'City with$information on how to improve the solicitation process. Failure to submit a "Statement of No Bid" may result in not being notified of future solicitations by the City. RFP 2017-293-KB 24 Statement of No Bid WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S) CHECKED AND/OR INDICATED BELOW: Workload does not allow us to proposal Insufficient time to respond _Specifications unclear or too restrictive _ Unable to meet specifications _Unable to meet service requirements Unable to meet insurance requirements Do not offer this product/service _OTHER. (Please specify) We do_do not_want to be retained on your mailing list for future proposals of this type product and/or service. Signature: Title: Legal Company Name: Note: Failure to respond, either by submitting a proposal or this completed form, may result in your company being removed from our vendors list. PLEASE RETURN TO: CITY OF MIAMI BEACH PROCUREMENT DEPARTMENT ATTN: KRISTY BADA PROPOSAL #2017-293-KB 1755 MERIDIAN AVENUE, 3RD FLOOR MIAMI BEACH, FL 33139 RFP 2017-293-KB 25 APPENDIX C eSS- MAMMIAMI BEACH Minimum Requirements & Specifications 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 RFP 2017-293-KB 26 Cl. Minimum Eligibility Requirements. The Minimum Eligibility Requirements for this solicitation are listed below. Proposer shall submit, with its proposal, the required submittal(s) documenting compliance with each minimum requirement. Proposers that fail to include the required submittals with its proposal or fail to comply with minimum requirements shall be deemed non-responsive and shall not have its proposal considered. 1. Proposer shall be approved as a Provider by the Miami-Dade County Homeless Trust (www.homelesstrust.orq/providers.asp) on or before the deadline for the submittal of proposals. C2. Statement of Work Required. The purpose of this RFP is to solicit proposals to provide emergency shelter beds with care coordination services to homeless individuals from the City of Miami Beach in accordance with the priorities and goals identified in the City of Miami Beach 2013-2017 Consolidated Plan and the City's Key Intended Outcomes. Proposer(s) must meet and continue to meet during the duration of this contract,the federal definition of emergency shelter in accordance with 24 CFR Part 91: Any facility with overnight sleeping accommodations, the primary purpose of which is to provide temporary shelter for the homeless in general or for specific populations of the homeless. The successful proposer(s) are required to participate in the housing and delivery services network (Continuum of Care) created by the Miami-Dade County Homeless Trust to address the needs of homeless individuals and families, including those with a history of substance abuse, mental illness, HIV/AIDS, and other special needs utilizing a Care Coordination service model. The successful proposer(s) will be required to comply, at a minimum, with the Standards of Care applying to Emergency Care Facilities, enacted by the Miami-Dade County Homeless Trust(Trust). All proposer(s) must demonstrate the extent to which they support the goals of the local Continuum of Care Plan, and meet the priorities identified in this request for applications. All Proposers will be required to participate in the Trust's Homeless Management Information System (HMIS) and comply with established referrals. All proposers are strongly encouraged to accept shelter placements 24 hours per day. Services must focus on stabilization, needs assessments and a housing plan leading to transitional or permanent housing. These beds must be available for occupancy on October 1, 2017. Proposers must be able to provide the following for clients served under this RFP: • Agree to accept the initial care plan submitted by the City at the time of client's placement in shelter; • Provide weekly progress notes for clients placed in shelter; • Amend the client's care plan with timelines, as necessary and appropriate to ensure the client's successful transition; • Ensure that care plan timelines are being met; • Notify the City if client is failing to meet the terms of his/her care plan including timelines; RFP 2017-293-KB 27 • Share all client case notes created during client's stay at shelter; and • Notify the City of the client's discharge and destination. The City expects to obtain up to fifty-two (52) shelter beds serving women, men and families with children. While the majority of beds are expected to meet the needs of single adults, families of varying size and configuration may be served. The flexibility of configuration for these beds is highly valued as the City does not know in advance the number of individuals and families to be served or their respective household configurations. However, it is projected that up to 60% of beds will serve women and families with children. Successful Proposer(s)shall provide emergency shelter services for any or all of the following populations of homeless: a. Single Women b. Single Men c. Men, Women and Families with special Care Coordination needs d. Families with Children (Single and Married Adults) Additional services include: e. Daily Meals f. Care Coordination Beyond Shelter Service Scope to include space for the provision of Family Group Conferences for families placed in shelter g. Access to washers/dryers h. Job development services i. Assistance with entitlement services Successful Proposer(s) must ensure that lead Care Coordination staff attends Project Safe training. RFP 2017-293-KB 28 APPENDIX D (SI MIAMBEACH Special Conditions 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 RFP 2017-293-KB 29 1. TERM OF CONTRACT. Five(5)years. 2. OPTIONS TO RENEW. Option to renew is at the discretion of the City for two (2) additional two (2) year periods. 3. PRICES. Not Applicable. 4. EXAMINATION OF FACILITIES. Not Applicable. 5. INDEMNIFICATION. Provider shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorneys'fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of this Agreement by the Provider or its employees, agents, servants, partners principals or subcontractors. Provider shall pay all claims and losses in connection therewith and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may issue thereon. Provider expressly understands and agrees that any insurance protection required by this Agreement or otherwise provided by Provider shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. 6. PERFORMANCE BOND. Not Applicable. 7. REQUIRED CERTIFICATIONS. Not Applicable. 8. SHIPPING TERMS. Not Applicable. 9. DELIVERY REQUIREMENTS. Not Applicable. 10. WARRANTY REQUIREMENTS. Not Applicable. 11. BACKGROUND CHECKS. Not Applicable. RFP 2017-293-KB 30 APPENDIX E P- MAM BEACH Cost Proposal Form 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 RFP 2017-293-KB 31 APPENDIX A PROPOSAL TENDER FORM Failure to submit Section 5, Proposal Tender Form, in its entirety and fully executed by the deadline established for the receipt of proposals will result in proposal being deemed non-responsive and being rejected. Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. The Bid Price Form (Section 5) shall be completed mechanically or, if manually, in ink. Proposal Tender Forms (Section 5) completed in pencil shall be deemed non-responsive. All corrections on the Proposal Tender Form (Section 5) shall be initialed. Item Description Unit Cost 1 Daily Bed Rate $ Bidder's Affirmation Company: Authorized Representative: Address: Telephone: Email: Authorized Representative's Signature: RFP 2017-293-KB 32 APPENDIX F Insurance Requirements 2017-293-KB FOR EMERGENCY SHELTER BEDS TO SERVE HOMELESS POPULATION PROCUREMENT DEPARTMENT 1755 Meridian Avenue, 3rd Floor Miami Beach, Florida 33139 RFP 2017-293-KB 33 m MIAM BEACH INSURANCE REQUIREMENTS This document sets forth the minimum levels of insurance that the contractor is required to maintain throughout the term of the contract and any renewal periods. XXX 1. Workers' Compensation and Employer's Liability per the Statutory limits of the state of Florida. XXX 2. Comprehensive General Liability (occurrence form), limits of liability $ 1,000,000.00 per occurrence for bodily injury property damage to include Premises/ Operations; Products, Completed Operations and Contractual Liability. Contractual Liability and Contractual Indemnity (Hold harmless endorsement exactly as written in "insurance requirements"of specifications). XXX 3. Automobile Liability-$1,000,000 each occurrence -owned/non-owned/hired automobiles included. 4. Excess Liability-$ .00 per occurrence to follow the primary coverages. XXX 5. The City must be named as and additional insured on the liability policies; and it must be stated on the certificate. 6. Other Insurance as indicated: Builders Risk completed value $ .00 Liquor Liability $ .00 Fire Legal Liability $ .00 _Protection and Indemnity $ .00 Employee Dishonesty Bond $ .00 Other $ .00 XXX 7. Thirty(30)days written cancellation notice required. XXX 8. Best's guide rating B+:VI or better, latest edition. XXX 9. The certificate must state the proposal number and title The City of Miami Beach is self-insured. Any and all claim payments made from self-insurance are subject to the limits and provisions of Florida Statute 768.28, the Florida Constitution, and any other applicable Statutes. RFP 2017-293-KB 34 ATTACHMENT C CONSULTANTS RESPONSE TO THE (RFP) Detail by FEI/EIN Number Page 1 of 3 Florida Department of State DIVISION OF CORPORATIONS *01-/fig, 'Df`!Salol t tri / .org ,JIP1PQ P,t\'rrrCjr rj 4.00000"..7. _"` an GJttul.!fate of Florida w✓}lute Department of State / Division of Corporations / Search Records / Detail By Document Number/ Detail by FEI/EIN Number Foreign Not For Profit Corporation THE SALVATION ARMY Filing Information Document Number 803387 FEI/EIN Number 58-0660607 Date Filed 09/10/1928 State GA Status ACTIVE Principal Address 1424 N.E. EXPRESSWAY, N.E. ATLANTA, GA 30329 Changed: 02/23/2011 Mailing Address 1424 N.E. EXPRESSWAY, N.E. ATLANTA, GA 30329 Changed: 02/23/2011 Registered Agent Name&Address LUYK, KENNETH 0 5631 VAN DYKE RD. LUTZ, FL 33558 Name Changed: 08/26/2016 Address Changed:09/29/2004 Officer/Director Detail Name&Address Title C HUDSON, DAVID 615 SLATERS LANE , ALEXANDRIA,VA Title P Howell,Willis http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetai 1?inqui... 2/9/2018 Detail by FEI/EIN Number Page 1 of 3 Florida Department of State DIVISION OF CORPORATIONS Dfmos IOf . r �1 „5*/).. .org r DI��P1�Ir � qt,efficitt/.tate af'F/urlrtst webay Department of State / Division of Corporations / Search Records / Detail By Document Number/ Detail by FEI/EIN Number Foreign Not For Profit Corporation THE SALVATION ARMY Filing Information Document Number 803387 FEI/EIN Number 58-0660607 Date Filed 09/10/1928 State GA Status ACTIVE Principal Address 1424 N.E. EXPRESSWAY, N.E. ATLANTA, GA 30329 Changed: 02/23/2011 Mailing Address 1424 N.E. EXPRESSWAY, N.E. ATLANTA, GA 30329 Changed: 02/23/2011 Registered Agent Name&Address LUYK, KENNETH 0 5631 VAN DYKE RD. LUTZ, FL 33558 Name Changed: 08/26/2016 Address Changed:09/29/2004 Officer/Director Detail Name&Address Title C HUDSON, DAVID 615 SLATERS LANE ALEXANDRIA,VA Title P Howell,Willis http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetai 1?inqui... 2/9/2018 Detail by FEI/EIN Number Page 3 of 3 07/19/2007--ANNUAL REPORT View image in PDF format 02/03/2006--ANNUAL REPORT View image in PDF format 05/05/2005--ANNUAL REPORT View image in PDF format 09/29/2004--Req.Agent Change View image in PDF format 04/12/2004--ANNUAL REPORT View image in PDF format 06/12/2003—ANNUAL REPORT View image in PDF format 03/03/2002--ANNUAL REPORT View image in PDF format 02/15/2001--ANNUAL-REPORT View image in PDF format 02/22/2000--ANNUAL REPORT View image in PDF format 03/01/1999--ANNUAL REPORT View image in PDF format 02/24/1998--ANNUAL REPORT View image in PDF format 08/11/1997--ANNUAL REPORT View image in PDF format 02/26/1996--ANNUAL REPORT View image in PDF format 02/16/1995--ANNUAL REPORT View image in PDF format Florida Department of State,Division of Corporations http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inqui... 2/9/2018 ATTACHMENT D INSURANCE REQUIREMENTS