Resolution 2018-30481 •
•
RESOLUTION NO. 2018-30481
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE •
CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE
RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO ••
REQUEST FOR QUALIFICATIONS (RFQ) NO. 2018-005-JC, FOR
MERCHANT INDUSTRY CONSULTING SERVICES; AUTHORIZING
THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH
PROTIVITI, INC., THE FIRST RANKED PROPOSER; FURTHER,
SHOULD NEGOTIATIONS WITH PROTIVITI, INC. NOT BE
SUCCESSFUL, AUTHORIZE THE ADMINISTRATION TO ENTER INTO
NEGOTIATIONS WITH CARD ASSOCIATION PAYMENT EXPERTS,
LLC, THE SECOND RANKED PROPOSER; AND FURTHER
AUTHORIZE THE MAYOR AND CITY CLERK TO EXECUTE AN
AGREEMENT UPON CONCLUSION OF SUCCESSFUL
NEGOTIATIONS BY THE ADMINISTRATION.
WHEREAS, on May 16, 2018, the Mayor and City Commission approved the issuance of
Request for Qualifications (RFQ) No. 2018-005-JC, for Merchant Industry Consulting Services; and
WHEREAS, the RFP was Issued on May 16, 2018, with an opening date of July 10, 2018; and
•
WHEREAS, a non-mandatory pre-proposal meeting was held on May 30, 2018; and
WHEREAS, on July 26, 2018, the City Manager, via Letter to Commission (LTC) No. 416-2018,
appointed an Evaluation Committee (the"Committee"); and
WHEREAS, on July 10, 2018, the City received a total of three (3) proposals, three of which
were deemed to be responsive proposals; and
WHEREAS, the Committee convened on August 9, 2018 to review and score the responsive
proposals received; and
WHEREAS, the Committee was provided an overview of the project, information relative to the
City's Cone of Silence Ordinance and the Government Sunshine Law, general information on the scope
of services, and a copy of each proposal; and
WHEREAS, the Committee was instructed to score and rank each proposal pursuant to the
evaluation criteria established in the RFQ; and
WHEREAS, the Committee's ranking was as follows: Protiviti, Inc., as the first ranked proposer,
Card Association Payment Experts, LLC, as the second ranked proposer, and 1ST Secure IT, LLC, as
the third ranked proposer; and
WHEREAS, after reviewing all the submissions and the results of the evaluation process, the
City Manager recommends that the Mayor and City Commission authorize the Administration to enter
into negotiations authorize the Administration to enter into negotiations with Protivili, Inc., the first
ranked proposer, and if negotiations with Protiviti, Inc. are not successful, to authorize the
Administration to enter into negotiations with Card Association Payment Experts, LLC, the second
ranked proposer.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF
THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission of the City of Miami
Beach, Florida hereby accept the recommendation of the of the City Manager, pursuant to Request for
Qualifications (RFQ) No. 2018-005-JC, for Merchant Industry Consulting Services; authorize the
Administration to enter into negotiations with Protiviti, Inc., the first ranked proposer; further, should
negotiations with Protiviti, Inc. not be successful, authorize the Administration to enter into negotiations
with Card Association Payment Experts, LLC, the second ranked proposer; and further authorize the
Mayor and City Clerk to execute an agreement upon conclusion of successful negotiations by the
Administration.
PASSED AND ADOPTED this /oZ day of c'pn'm6Pr2018.
ATTEST:
Dan Gelber, Mayor
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Rafael E. Granado, City Clerk
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Resolutions- C7 Al
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of the City Commission
FROM: Jimmy L. Morales, City Manager
DATE: September 12, 2018
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY
MANAGER, PURSUANT TO REQUEST FOR QUALIFICATIONS (RFQ) NO. 2018-
005-JC, FOR MERCHANT INDUSTRY CONSULTING SERVICES; AUTHORIZING
THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH PROTIVITI,
INC., THE FIRST RANKED PROPOSER; FURTHER, SHOULD NEGOTIATIONS
WITH PROTIVITI, INC. NOT BE SUCCESSFUL, AUTHORIZE THE
ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH CARD ASSOCIATION
PAYMENT EXPERTS, LLC, THE SECOND RANKED PROPOSER; AND FURTHER
AUTHORIZE THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT
UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY THE
ADMINISTRATION.
RECOMMENDATION
Approve the Resolution.
ANALYSIS
The City currently utilizes merchant services providers in processing City revenues including
cashiering (both in-person and online), parking, utilities, City bills, EnerGov Invoices, resort taxes,
Parks & Recreation fees, and Police Off-Duty Billing. The numerous gateways and merchant
providers currently in use were selected based on either the conformity to the billing application, IT
infrastructure, or capabilities at the time of selection.
The City periodically requests reviews of areas of opportunity to assure that its operations are
performing optimally. Currently, the City does not have a contract for a merchant industry consulting
services. Therefore, by way of RFQ 2018-005-JC, the City solicited proposals from qualified firms
experienced in merchant industry consulting services to perform a review, analyze and provide
recommendations of the City's current merchant industry environment.
Through the RFQ, the City seeks to award an agreement to a Consultant to review, analyze and
provide recommendations on the current merchant services environment, in order to improve the
City's operational efficiencies. Additionally,the Consultant must possess comprehensive knowledge
of the merchant industry to assist the City, including, but not limited to the following three (3) areas: 1)
reviewing, evaluating and reporting on the City's present merchant services processes and
procedures, 2) provide recommendations for possible improvements and efficiencies, including within
existing credit card processing applications, and 3) provide recommendations for obtaining lower
associated merchant fees. The price and terms for the contract will be negotiated with the most
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qualified firm(s), after City Commission approves authorization to negotiate.
On May 16, 2018, the City issued Request for Qualifications (RFQ) No. 2018-005-JC, for merchant
industry consulting services. At that time, eight-hundred fifty-three (853) vendors were notified via
Public Purchase of the RFQ. Subsequently, eighty-four (84) vendors accessed the RFQ notice via
Public Purchase. A voluntary pre-proposal conference was held on May 30, 2018, and was attended
by four (4) vendors. RFP responses were due and received on July 10, 2018. The City received a
total of three (3) proposals. The City received proposals from the following firms:
• 1ST Secure IT, LLC
• Card Association Payment Experts, LLC
• Protiviti, Inc.
On July 26, 2018, the Evaluation Committee was appointed by the City Manager pursuant to LTC#
416-2018, to consider the responsive proposal received. The Committee convened on August 9,
2018 to consider the proposals received. The Committee was comprised of the following individuals:
Rocio Alba, Administration Manager, Parking Department, City of Miami Beach; Jean Dolmuz,
Systems Administrator, Information Technology Department, City of Miami Beach; Natasha
Nicholson, Senior Management Analyst, Public Works Department, City of Miami Beach; Benjamin
Nussbaum, Revenue Manager, Finance Department, City of Miami Beach; Ana Zecchini, IT
Applications Division Director, Information Technology Department, City of Miami Beach.
The following individuals were appointed as alternates: Richard Ajami, Budget Officer, Office of
Budget and Performance Improvement, City of Miami Beach; Jose Del Risco, Assistant Director,
Parks and Recreation Department, City of Miami Beach; Cheryl Gomez, Financial Analyst III,
Finance Department, City of Miami Beach.
The Committee was provided an overview of the project, information relative to the City's Cone of
Silence Ordinance and the Government Sunshine Law. The Committee was also provided with
general information on the scope of services and a copy of each proposal. The Committee was
instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFQ.
The evaluation process resulted in the ranking of proposers as indicated in Attachment A, in the
following order:
• First Ranked Proposer- Protiviti, Inc.
• Second Ranked Proposer- Card Association Payment Experts, LLC
• Third Ranked Proposer- 1ST Secure IT LLC
The following is a brief summary of the qualifications of the proposers, based on the information
contained in each proposal.
Protiviti. Inc.
Protiviti, Inc. is a global consulting firm that delivers deep expertise, objective insights, a tailored
approach and unparalleled collaboration to help leaders face the future with confidence. Protiviti
provides consulting solutions in finance, technology, operations, data, analytics, governance, risk and
internal audit to clients through network of more than 70 offices in over 20 countries.
Protiviti, Inc. has served more than 60 percent of Fortune 1000® and 35 percent of Fortune
Global 500® companies. The firm also work with smaller, growing companies, including those
looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary
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of Robert Half(NYSE: RHI),founded in 1948.
Card Association Payment Experts. LLC
Card Association Payment Experts, LLC ("CAPE") has worked primarily with municipal/state
governments and utilities over the past several years to deliver the best available payment processing
services to them. CAPE has provided unique card cost reduction opportunities to governmental
entities. CAPE knows how to ma>dnuze the card cost reduction opportunities available from card
associations to the City of Miami Beach. Further, CAPE's proprietary card processing cost models
accurately calculate the cost of processing the City's specific card payments, maximizing cost
reduction opportunities and streamlining efficiencies for the City's benefit.
1ST Secure IT LLC
1st Secure IT is headquartered in South Florida, and is a well-respected and experienced Payment
Card Industry Qualified Security Assessor (QSA) company that is authorized to perform PCI DSS
audits in the United States and Latin America, PCI PIN Audits for Visa, and Customer Security
Program (CSP) Swift audits. 1st Secure IT focuses on corrpliance services and solutions related to
regulations such as PCI, HIPAA, EI3PA, and SSAE18 SOC2. Compliance services are a core focus
of the company.
CONCLUSION
After reviewing all the submissions and the results of the evaluation process, I find that both Protiviti,
Inc., the first ranked proposer, provided exceptional background and qualifications that earned it a
first place ranking by 4 out of 5 Evaluation Committee members. Protiviti has a large list of public
sector clients at all levels (federal, state and local). It has demonstrated that it has the industry
knowledge to successfully complete the required scope of work. Similarly, Card Association Payment
Experts LLC (CAPE), the second ranked proposer, also provided a strong proposal and received 4
out of 5 second place rankings by the Evaluation Committee.
Therefore, I recommend that the Mayor and City Commission approve the Resolution authorizing the
Administration to enter into negotiations with Protiviti, Inc., the first ranked proposer; and,
if negotiations with Protiviti, Inc. are not successful, enter into negotiations with Card Association
Payment Experts, LLC, the second ranked proposer; and, further, authorize the Mayor and City Clerk
to execute the final agreement upon conclusion of successful negotiations by the Administration.
KEY INTENDED OUTCOMES SUPPORTED
Strengthen Internal Controls To Achieve More Accountability
FINANCIAL INFORMATION
Grant funding will not be utilized for this project.
Legislative Tracking
Finance/Procurement
ATTACHMENTS:
Description
❑ Resolution
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