Master Agreement with AT&T 20190219-4673
• :1555.42UA ' APPROVED AS TO
• FORM & LANGUAGE
' . AT&T.MA Reference No. &FOR EXECUTION
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MASTER.AGREEMENT lr
• Customer • . • : . . AT&T - . :
CITY OF MIAMI BEACH' • AT&T Corp.
Street Address: 1755 MERIDIAN AVE
City:MIAMI BEACH State/Province::FL• • '
Zip Code:33139. Country:US ' .
• Customer Contactfornotices
( .. ) • r AT&T.Contact:(for notices)
•
' Jame: FRANK QUINTANA
Street Address:'13.450 W SUNRISE BLVD
Title::IT Su' ort Division Director:: .:
PP • City:SUNRISE SiatelP.'rovihce: FL
Street:Address: 1755 MERIDIAN AVE. • ' Zip Code:33323 Country:US . .. . . . .
City;MIAMI BEACH State/Province:FL • : -
Zi Code:331397 Countr :,US:
PYWith a copy to.
•
Telephone:3056,.37000 AT&T Corp.
Fax ::
OneAT&T Way ..
Email: FrankQuintana@mianiibeachfl.gov ; : Bedminster,NJ 07921-0752
ATTN. Mas erAgreement Support Team
it a:copy:to: ::.:•: 'Email:mast(r att.com : : .
Jim my:L.:Morales: . .
.._: . City Manager : :: ' '
1700 Convention Center.Drive::. ,aala�• w�'�1 •
Miami.Beach,Florida 33139 • 1 k ' :: 4j
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• This:Master Agreement:("Master•Agreement" or"Agreement:'), between the customer named above ("Customer' or the "C'y"},)nd•-t A cc
entity named above('AT&T'or"Contractor'),is effective.when signed by both Customer.and AT&T.
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This Agreement signed by AT&T first;;is`effective upon Customer signature provided that such fully signed Agreement is returned to AT&T not
more than forty-five(45)days after AT&T's signature date, Any change:made to this ddcument'renders.the Agreement null'and_void,
except for changes expressly authorized by the terms of this Agreement. :
Customer::
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Dan Gelber:
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Title: Mayor -: Title: �,J/�?
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Date: •
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UA VER III 11/i612012 jp6186 011819:
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MASTER AGREEMENT
1. INTRODUCTION •
1.1 Overview of Documents. This Master Agreement and the following additional Contract Documents, referenced herein or
attached hereto, all incorporated herein as part of this Master Agreement (collectively, the "Agreement") shall apply to all
products and services AT&T provides Customer pursuant to this Agreement("Services") and shall continue in effect so long as
Services are provided under this Agreement:
(a) Pricing Schedules. A"Pricing Schedule" means a pricing schedule (including related attachments) or other document that is
attached hereby as Exhibit"B" or is later executed by the parties and references this Master Agreement. A Pricing Schedule
includes the Services, the pricing (including discounts and commitments, if applicable) and the pricing schedule term ("Pricing
Schedule Term").
(b) Tariffs and Guidebooks."Tariffs"are documents containing the descriptions,pricing,service level agreements,and other terms
and conditions for a Service that AT&T or its Affiliates file with regulatory authorities. "Guidebooks"are documents (designated
as Guidebooks or Price Lists) containing the descriptions, pricing and other terms and conditions for a Service that were but no
longer are filed with regulatory authorities.Tariffs and Guidebooks can be found at att.com/servicepublications or other locations
AT&T mayidesignate.
(c) Acceptable Use Policy. AT&T's Acceptable Use Policy("AUP") applies to (i) Services provided over or accessing the Internet
and(ii)wireless(i.e.,cellular)data and messaging Services.The AUP can be found at att.com/aup or other locations AT&T may
designate.,
(d) Service Guides. The descriptions, pricing, service level agreements, and other terms and conditions for a Service not covered
by a Tariff or Guidebook may be contained in a Service Guide, which can be found at att.com/servicepublications or other
locations AT&T may designate.
(e) Proposal Documents. The City issued Request for Proposals (RFP) No. 2018-154-JC, for Telecommunications Services,
including any addendum thereto(the"RFP")and AT&T's Response to the RFP(collectively,the"Proposal Documents"), hereby
incorporated into and made a part of this Master Agreement and attached hereto as composite Attachment "A".
1.2 Priority of Documents. The order of priority of the Contract Documents that form this Agreement is: the applicable Pricing
Schedule or Order; this Master Agreement; then the service level agreements; then the AUP; and Tariffs, Guidebooks and
Service Guides; provided that Tariffs will be first in priority in any jurisdiction where applicable law or regulation does not permit
contract terms to take precedence over inconsistent Tariff terms;then AT&T's Response to the RFP,then the RFP..
1.3 Revisions to Documents. Subject to Section 8.2(b) (Materially Adverse Impact),AT&T may revise Service Publications at any
time.
1.4 (Intentionally Omitted).
1.5 Third Party Procurement. Any Governmental, not-for-profit or quasi-governmental entity in the State of Florida, with the
acquiescence of the Contractor, may avail itself of this contract and purchase any and all identical goods/services, specified
herein from the Contractor at the Contract price(s) and timeframe established Herein, when permissible by federal, state and
local laws,'rules,and regulations.
2. AT&T DELIVERABLES
2.1 Services.AT&T will either provide or arrange to have an AT&T Affiliate provide Services to Customer and its Users, subject to
the availability and operational limitations of systems,facilities and equipment. Where required; an AT&T Affiliate authorized by
the appropriate regulatory authority will be the service provider. If an applicable Service Publication expressly permits placement
of an order for a Service under this Master Agreement without the execution of a Pricing Schedule, Customer may place such an
order using AT&T's standard ordering processes (an "Order"), and upon acceptance by AT&T, the Order shall otherwise be
deemed a Pricing Schedule under this Master Agreement for the Service ordered.,
2.2 AT&T Equipment. Services may be provided using equipment owned by AT&T that is located at the Site("AT&T Equipment"), ,
but title to the AT&T Equipment will remain with AT&T. Customer must provide adequate space and electric power for the AT&T
Equipment!and keep the AT&T Equipment physically secure and free from liens and encumbrances.. Customer will bear the risk
of loss or damage to the AT&T Equipment (other than ordinary wear and tear), except to the extent caused by AT&T or its
agents.
2.3 Purchased Equipment. Except as specified in a Service Publication,title to and risk of loss of Purchased Equipment shall pass
to Customer on delivery to the transport carrier for shipment to Customer's designated location.
2.4 License and Other Terms.Software, Purchased Equipment and Third-Party Services may be provided subject to the terms of a
separate license or other agreement between Customer and either the licensor, the third-party service provider or the
manufacturer. Customer's execution of the Pricing Schedule for or placement of'an Order for Software, Purchased Equipmet or
Third-Party Services is Customer's agreement to comply with such separate agreement. Unless a Service Publication specifies
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MASTER AGREEMENT
otherwise,1AT&T's sole responsibility with respect to Third-Party Services is to place Customer's orders for Third —Party
Services,except that AT&T may invoice and collect payment from Customer for the Third-Party Services.
2.5 AT&T will repair and replace any damage to the City's premises directly resulting from the installation effort caused by AT&T or
its agents,';as promptly as reasonably practicable,returning the site to its pre-installation condition.
2.6 Warranties and Representations. Contractor and City shall perform their respective obligations as specified in accordance
with the Contract Documents. Contractor represents and warrants to the City that: (i) it possesses all qualifications,
licenses, authorizations, and expertise required under the Agreement for the performance of the Services, including but not
limited to full qualification to do business in Florida; (ii) it is not delinquent in they payment of any sums due the City, including
payment of permit fees, business tax receipts, occupational licenses, accounts or invoices, etc., nor in the performance of any
obligations or payment of any monies to the City; (iii) all personnel assigned to perform the Services are and shall be, at all
times during the term hereof, fully qualified and trained to perform the tasks assigned to each; (iv) the person executing this
Agreement on behalf of Contractor has been duly authorized to execute the same and fully bind Contractor as a party to this
Agreement
3. CUSTOMER'S COOPERATION
� I
3.1 Access Right. Customer'will in a timely manner allow AT&T access as reasonably required for the Services to property and
equipment that Customer controls and will obtain at Customer's expense timely access for AT&T as reasonably required for the
Services to property controlled by third parties such as Customer's landlord. AT&TIwill coordinate with and, except in an
emergency, obtain Customer's consent to enter upon Customer's property and premises, which consent shall not be
unreasonably withheld.Access rights mean the right to construct, install, repair, maintain, replace and remove access lines and
network facilities and the right to use ancillary equipment space within a building Ifor Customer's connection to AT&T's network.
Customer must provide AT&T timely information and access to Customer's facilities and equipment as AT&T reasonably
requires for the Services,subject to Customer's reasonable security policies. Customer will furnish.any conduit, holes,wireways,
wiring,plans,equipment,space, power/utilities and other items as AT&T reasonably requires for the Services and will obtain any
necessary licenses, permits and consents(including easements and rights-of-way). Customer will have the Site ready for AT&T
to perform its work according to a mutually agreed schedule.
3.2 Safe Working Environment. Customer will ensure that the location at which AT&T installs, maintains or provides Services is a
safe working environment, free of Hazardous Materials and reasonably suitable for the Services. "Hazardous Materials" mean
any substance or material capable of posing an unreasonable risk to health,safety or property or whose use,transport,storage,
handling,disposal or release is regulated by any law related to pollution, to protection of air,water or soil or to health and safety.
AT&T shall have no obligation to perform work at a location that is not a suitable and safe working environment or to handle,
remove or dispose of Hazardous Materials.
3.3 Users. "User" means anyone who uses or accesses any Service provided to Customer. Customer will cause Users to comply
with this Agreement and is responsible for Users'use of any Service unless expressly provided to the contrary in an applicable
Service Publication.
3.4 Resale of Services. Customer may not resell the Services or rebrand the Services for resale to third parties without AT&T's
prior written consent.
4. PRICING AND BILLING
4.1 Pricing and Pricing Schedule Term;Terms Applicable After End of Pricing Schedule Term. The amounts payable by the City
to the Contractor shall be based on a pricing schedule outlined in the AT&T Senrice Order and Pridng Schedule,which is attached as
composite Exhibit "B" hereto, incorporated by reference as if fully set forth herein 11 The prices listed in a Pricing Schedule are
stabilized until the end of the Pricing Schedule Term and will apply in lieu of the corresponding prices set forth in the applicable
Service Publication. No promotion, credit, discount or waiver set forth in a Service Publication will apply. Unless the Pricing
Schedule states otherwise, at the end of the Pricing Schedule Term, Customer may continue Service(subject to any applicable
notice or other requirements in a Service Publication for Customer to terminate a Service Component) under a month-to-month
service arrangement at the prices, terms and conditions in effect on the last day of the Pricing Schedule Term. AT&T may
change such prices,terms or conditions on 30 days'prior notice to Customer.
The City may add additional service sites to the Agreement, pursuant to Section 49 of the RFP. Any additional service sites
would be incorporated herein through the addition of an AT&T Service Order and Pricing Schedule and attached as part of
composite Exhibit"B".
4.2 Additional Charges and Taxes. Prices set forth in a Pricing Schedule are exclusive of and Customer will pay all taxes (excluding
those on AT&T's net income),surcharges, recovery fees, customs clearances, duties, levies,shipping charges and other similar
charges(and any associated interest and penalties resulting from Customer's failure to timely pay such taxes or similar charges)
relating to the sale, transfer of ownership, installation, license, use or provision of the Services, except to the extent Customer
provides a valid exemption certificate prior to the delivery of Services. To the extent required by law, Customer may withhold or
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MASTER AGREEMENT
deduct any applicable taxes from payments due to AT&T, provided that Customer will use reasonable commercial efforts to
minimize any such taxes to the extent allowed by law or treaty and will furnish AT&T with such evidence as may be required by
relevant taxing authorities to establish that such tax has been paid so that AT&T may claim any applicable credit.
4.3 Billing. Unless a Service Publication specifies otherwise, Customer's obligation to pay for a Service Component begins upon
availabilityylof the Service Component to Customer. Customer will pay AT&T without deduction, setoff or delay for any reason
(except for'withholding taxes as provided in Section 4.2 - Additional Charges and Taxes or in Section 4.5 - Delayed Billing;
Disputed Charges). At Customer's request, but subject to AT&T's consent (which may not be unreasonably withheld or
withdrawn)', Customer's Affiliates may be invoiced separately, and AT&T will accept payment from such Affiliates. Customer will
be responsible for payment if Customer's Affiliates do not pay charges in accordance with this Agreement. AT&T may require
Customer or its Affiliates to tender a deposit if AT&T determines, in its reasonable judgment, that Customer or its Affiliates are
not creditworthy,and AT&T may apply such deposit to any charges owed.
4.4 Payments: Payments shall be made in accordance with Florida Statute 218,Prompt Payment Act. Payment is due within 45
days after the receipt of the invoice(unless another date is specified in an applicable Tariff or Guidebook)and must refer to the
invoice number.Charges must be paid in the currency specified in the invoice.Restrictive endorsements or other statements on
checks are;void.Customer will reimburse AT&T for all costs associated with collecting delinquent or dishonored payments,
including reasonable attorneys'fees.AT&T may charge late payment fees at the lowest of(a) 1%per month(12%per annum),
(b)for Services contained in a Tariff or Guidebook at the rate specified therein,or(c)the maximum rate allowed by law for
overdue payments.
4.5 Delayed Billing; Disputed Charges. Customer will not be required to pay charges for Services initially invoiced more than 12
months after close of the billing period in which the charges were incurred, except for calls assisted by an automated or live
operator. If Customer disputes a charge, Customer will provide notice to AT&T specifically identifying the charge and the reason
it is disputed within 12 months after the date of the invoice in which the disputed charge initially appears,or Customer waives the
right to dispute the charge, except to the extent applicable under law or regulation. The portion of charges in dispute may be
withheld and will not be considered overdue until AT&T completes its investigation of the dispute, but Customer may incur late
payment fees in accordance with Section 4.4 (Payments). Following AT&T's notice of the results of its investigation to
Customer,payment of all properly due charges and properly accrued late payment fees must be made within ten (10) business
days. AT&T will reverse any late payment fees that were invoiced in error.
4.6 Credit Terms. AT&T retains a lien and purchase money security interest in each item of Purchased Equipment and Vendor
Software until Customer pays all sums due. AT&T is authorized to sign and file'a financing statement to perfect such security
interest.
4.7 Review of Documents;Audit Rights.
(a) Subject to AT&T's reasonable security requirements and not more than once every'twelve(12)months, Customer may, at its own
expense,review AT&T's relevant billing records for a period not to exceed the preceding 12 months for the purpose of assessing
the accuracy of AT&T's invoices to Customer. Customer may employ such assistance, as it deems desirable to conduct such
reviews but may not employ the assistance of any entity that derives a substantial portion of its revenues from the provision of
services that are substantially similar to the Services provided hereunder or any person who has previously made prohibited use
of AT&T's Confidential Information. Such reviews, by Customer staff (including any inspector general which may be
retained/appointed by Customer), shall take place at a time and place agreed upon by the parties. Customer's normal internal
invoice reconciliation procedures shall not be considered a review of AT&T's relevant billing records for purposes of this Section
47.
(b) Contractor agrees to provide access to the Customer or to any of its duly authorized representatives, to any books,
documents, papers, and/or records of AT&T which are pertinent to this Agreement, for the purpose of audit or examination by
Customer. ,C u s to m e r may, at reasonable times,and for a period of up to three(3)years following the date of final payment
by Customer to AT&T under this Agreement, audit and inspect, or cause to be audited and inspected, those books, documents,
papers, and records of AT&T which are related to AT&T's performance under this Agreement. AT&T agrees to maintain all
such books,documents, papers, and records at its principal place of business fol a period of three (3) years after final payment
is made under this Agreement, and all other pending matters are closed. AT&T's failure to adhere to,or refusal to comply with,
this condition shall result in the immediate cancellation of this Agreement by' Customer.
(c) AT&T shall promptly correct any billing error that is revealed in a billing review, including refunding any overpayment by
Customer as soon as reasonably practicable under the circumstances.
(d) AT&T shall cooperate in any Customer audit, providing AT&T billing records as reasonably necessary to verify the accuracy of
AT&T's invoices. AT&T may redact from the billing records provided to Customer any information that reveals the identity or
non-public information of other AT&T customers or other AT&T Confidential Information that is not relevant to the purposes of
the review.
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•
MASTER AGREEMENT
4.8 MARC. Minimum Annual Revenue Commitment ("MARC") means an annual revenue commitment set forth in a Pricing
Schedule that Customer agrees to satisfy during each 12-consecutive-month period of the Pricing Schedule Term. If Customer
fails to satisfy the MARC for any such 12-month period,Customer will pay a shortfall charge in an amount equal to the difference
between the MARC and the total of the applicable MARC-Eligible Charges incurred during such 12-month period, and AT&T
may withhold contractual credits until Customer pays the shortfall charge.
4.9 Adjustments to MARC.
(a) In the event of a business downturn beyond Customer's control, or a corporate divestiture, merger, acquisition or significant
restructuring or reorganization of Customer's business, or network optimization using other Services, or a reduction of AT&T's
prices, or a force majeure event, any of which significantly impairs Customer's ability to meet a MARC,AT&T will offer to adjust
the affected MARC to reflect Customer's reduced usage of Services (with a corresponding adjustment to the prices, credits or
discounts available at the reduced MARC level). If the parties reach agreement on a revised MARC, AT&T and Customer will
amend the affected Pricing Schedule prospectively. This Section 4.8 will not apply to a change resulting from Customer's
decision to use service providers other than AT&T. Customer will provide AT&T notice of the conditions Customer believes will
require the application of this provision. This provision does not constitute a waiver of any charges, including monthly recurring
charges and shortfall charges,Customer incurs prior to amendment of the affected Pricing Schedule.
(b) If Customeri,through merger,consolidation, acquisition or otherwise,acquires a new business or operation, Customer and AT&T
may agree in writing to include the new business or operation under this Agreement. Such agreement will specify the impact, if
any,of such addition on Customer's MARC or other volume or growth discounts and on Customer's attainment thereof.
5. CONFIDENTIAL INFORMATION/PUBLIC RECORDS LAW
5.1 Confidential Information. Confidential Information means:(a)information the parties share with each other in connection with
this Agreement or in anticipation of providing Services under this Agreement,but only to the extent identified as Confidential
Information,in writing. Notwithstanding the foregoing,this Agreement and the Terms set forth herein shall not be considered
Confidential Information.
5.1.1 All developed works and other materials,data,transactions of all forms,financial information,documentation,
inventions,designs and methods obtained from the Customer in connection with the Services performed under this Agreement,
made or developed by AT&T or its subcontractor in the course of the performance'of such Services,or the results of such
Services,or in which the Customer holds the proprietary rights,constitute Confidential Information and may not,without the prior
written consent of the City Manager, be used by AT&T or its employees,agents,subcontractor or suppliers for any purpose
other than performance under this Agreement and/or for the benefit of Customer, unless required by law.
5.1.2 The foregoing notwithstanding,all Customer employee information and Customer financial information shall be
considered Confidential Information and shall be subject to all the requirements stated herein. Neither AT&T nor its employees,
agents,subcontractors or suppliers may sell,transfer,publish,disclose,display,license or otherwise make available to others
any part of such Confidential Information without the prior written consent of the City Manager. Additionally,AT&T expressly
agrees to be bound by and to defend,indemnify and hold harmless Customer,and its officers and employees form the breach of
any federal;state or local law in regard to the privacy of individuals.
5.1.3 AT&T shall advise its employees,agents,subcontractors and suppliers who may be exposed to such Confidential Information of
their obligation to keep such information confidential and shall promptly advise Customer in writing if it learns of any
unauthorized use or disclosure of the Confidential Information by any of its employees or agents,or subcontractor's or supplier's
employees,,present or former. In addition,AT&T agrees to cooperate fully and provide any assistance necessary to ensure the
confidentiality of the Confidential Information.
5.2 Obligations.A disclosing party's Confidential Information will,for a period of 3 years following its disclosure to the other party
(except in the case of software,for which the period is indefinite):(a)not be disclosed,except to the receiving party's
employees,agents and contractors having a need-to-know(but only if such agents and contractors are not direct competitors of
the other party and agree in writing to use and disclosure restrictions as restrictive as this Section 5)or to the extent authorized
to be revealed by law,governmental authority or legal process(but only if such disclosure is limited to that which is so
authorized and prompt notice is provided to the disclosing party to the extent practicable and not prohibited by law,
governmental authority or legal process);(b)be held in confidence;and(c)be used only for purposes of using the Services,
evaluating proposals for new services or performing this Agreement(including in the case of AT&T to detect fraud,to check
quality and to operate, maintain and enhance the network and Services).
5.3 Exceptions.The restrictions in this Section 5 will not apply to any information that(a)is independently developed by the
receiving party without use of the disclosing party's Confidential Information;(b)is lawfully received by the receiving party free of
any obligation to keep it confidential;(c)becomes generally available to the public other than by breach of this Agreement;or(d)
is subject to disclosure pursuant to Public Records Laws,including,without limitation, Chapter 119, Florida Statutes.
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MASTER AGREEMENT
5.4 Privacy. Each party is responsible for complying with the privacy laws applicable to its business. AT&T shall require its
personnel, agents and contractors around the world who process Customer Personal Data to protect Customer Personal Data in
accordance with the data protection laws and regulations applicable to AT&T's business. If Customer does not want AT&T to
comprehend Customer data to which it may have access in performing Services, Customer must encrypt such data so that it will
be unintelligible. Customer is responsible for obtaining consent from and giving notice to its Users, employees and agents
regarding Customer's and AT&T's collection and use of the User, employee or agent information in connection with a Service.
Customer Will only make accessible or provide Customer Personal Data to AT&T when it has the legal authority to do so. Unless
otherwise directed by Customer in writing, if AT&T designates a dedicated account representative as Customer's primary
contact with AT&T, Customer authorizes that representative to discuss and disclose Customer's customer proprietary network
information to any employee or agent of Customer without a need for further authentication or authorization.
5.5 Use of Name. AT&T understands and agrees that Customer is not engaged in research for advertising,sales promotion, or
other publicity purposes. AT&T is allowed, within the limited scope of normal and customary marketing and promotion of its
work, to use the general results of this project and the name of Customer. AT&T agrees to protect any
C onfidential Information provided by the City and will not release information of a specific nature without prior written consent of
the City Manager or the City Commission.
5.6 PUBLIC RECORDS:
(a) Contractorlshall comply with Florida Public Records law under Chapter 119, Florida Statutes, as may be amended from time to
time.
(b) The term "public records"shall have the meaning set forth in Section 119.011(12),which means all documents, papers, letters,
maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the
physical form,characteristics,or means of transmission,made or received pursuant to law or ordinance or in connection with the
transaction,of official business of the Employer.
(c) Pursuant to Section 119.0701 of the Florida Statutes, if the Contractor meets the definition of"Contractor'as defined in Section
119.0701(1)(a),the Contractor shall:
(1) Keep and maintain public records required by the City to perform the service;
(2) Upon request from the City's custodian of public records,provide the City with a copy of the requested records or allow
the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in
Chapter 119, Florida Statutes or as otherwise provided by law;
(3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are
not disclosed, except as authorized by law, for the duration of the contract term and following completion of the
Agreement if the Contractor does not transfer the records to the City;
(4) Upon completion of the Agreement,transfer,at no cost to the City,all public records in possession of the Contractor or
keep and maintain public records required by the City to perform the service. If the Contractor transfers all public
records to the City upon completion of the Agreement, the Contractor shall destroy any duplicate public records that
are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and
maintains public records upon completion of the Agreement, the Contractor shall meet all applicable requirements for
retaining public records. All records stored electronically must be provided to the City, upon request from the City's
custodian of public records,in a format that is compatible with the information technology systems of the City.
(d) REQUEST FOR RECORDS; NONCOMPLIANCE.
(1) A request to inspect or copy public records relating to the City's contract for product and services must be made
directly to the City. If the City does not possess the requested records,the City shall immediately notify the Contractor
of the request, and the Contractor must provide the records to the City or allow the records to be inspected or copied
within a reasonable time.
(2) Contractor's failure to comply with the City's request for records shall constitute a breach of this Agreement, and the
City, at its sole discretion, may, in accordance with the provisions of Section 15 of this Agreement: (1) terminate the
Agreement; (2) avail itself of the remedies set forth under the Agreement; and/or (3) avail itself of any available
remedies at law or in equity.
(e) CIVIL ACTION.
(1) If a civil action is filed against a Contractor to compel production of public records relating to the City's contract for
services, the court shall assess and award against the Contractor the reasonable costs of enforcement, including
reasonable attorney fees,if:
A. The court determines that the Contractor unlawfully refused to comply with the public records request within a
reasonable time;and
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MASTER AGREEMENT
B. At least 8 business days before filing the action, the plaintiff provided written notice of the public records request,
including a statement that the Contractor has not complied with the request,to the City and to the Contractor.
(2) A notice complies with subparagraph (1)(b)if it is sent to the City's custodian of public records and to the Contractor at
the Contractor's address listed on its contract with the City or to the Contractor's registered agent. Such notices must
be sent by common carrier delivery service or by registered, Global Express Guaranteed, or certified mail, with
postage or shipping paid by the sender and with evidence of delivery,which may be in an electronic format.
(3) A Contractor who complies with a public records request within 8 business days after the notice is sent is not liable for
the reasonable costs of enforcement.
(f) IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119,
FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING
TO THIS AGREEMENT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT:
CITY OF MIAMI BEACH
ATTENTION: RAFAEL E. GRANADO, CITY CLERK
1700 CONVENTION CENTER DRIVE
MIAMI BEACH, FLORIDA 33139
E-MAIL: RAFAELGRANADO(a MIAMIBEACHFL.GOV
PHONE: 305-673-7411
6. LIMITATIONS OF LIABILITY AND DISCLAIMERS
6.1 Limitation of Liability.
(a) EITHER PARTY'S ENTIRE LIABILITY AND THE OTHER PARTY'S EXCLUSIVE REMEDY FOR DAMAGES ON ACCOUNT OF
ANY CLAIM ARISING OUT OF AND NOT DISCLAIMED UNDER THIS AGREEMENT, EXCEPT TO THE EXTENT CAUSED BY
THE GROSS NEGLIGENCE OR WILFUL MISCONDUCT OF EITHER PARTY,SHALL BE:
(i) FOR BODILY INJURY, DEATH OR DAMAGE TO REAL PROPERTY OR TO TANGIBLE PERSONAL PROPERTY
PROXIMATELY CAUSED BY A PARTY'S NEGLIGENCE, PROVEN DIRECT DAMAGES;
(ii) FOR BREACH OF SECTION 5(Confidential Information),SECTION 10.1 (Publicity)OR SECTION 10.2(Trademarks),
PROVEN DIRECT DAMAGES;
(iii) FOR ANY THIRD-PARTY CLAIMS,THE REMEDIES AVAILABLE UNDER SECTION 7(Third Party Claims);
(iv) FOR CLAIMS ARISING FROM THE OTHER PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT,
PROVEN DAMAGES;OR
(v) FOR CLAIMS OTHER THAN THOSE SET FORTH IN SECTION 6.1(a)(i)-(iv), PROVEN DIRECT DAMAGES NOT TO
EXCEED, ON A PER CLAIM OR AGGREGATE BASIS DURING ANY TWELVE(12) MONTH PERIOD,AN AMOUNT
EQUAL TO THE TOTAL NET CHARGES INCURRED BY CUSTOMER FOR THE AFFECTED SERVICE IN THE
RELEVANT COUNTRY DURING THE TWELVE (12) MONTHS PRECEDING THE MONTH IN WHICH THE CLAIM
AROSE.
(b) EXCEPT AS SET FORTH IN SECTION 7 (Third Party Claims) OR IN THE CASE OF A PARTY'S GROSS NEGLIGENCE OR
WILLFUL MISCONDUCT, NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, RELIANCE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR
LOST PROFITS,ADVANTAGE, SAVINGS OR REVENUES OR FOR INCREASED COST OF OPERATIONS.
(c) THE LIMITATIONS IN THIS SECTION 6 SHALL NOT LIMIT CUSTOMER'S RESPONSIBILITY FOR THE PAYMENT OF ALL
PROPERLY DUE CHARGES UNDER THIS AGREEMENT.
i
(d) (d) Customer's liability under this Section 6.1 is, to the extent not prohibited by applicable law, subject to the
limitation cin Customer's liability, as set forth in Section 768.28, Florida Statutes. Nothing contained in this section or
elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed upon the City's liability, as
set forth in Section 768.28, Florida Statutes..
Nothing contained in this section or elsewhere in this Agreement is in any way intended to be a waiver of the limitation placed
upon the City's liability,as set forth in Section 768.28, Florida Statutes.
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MASTER AGREEMENT
6.2 Disclaimer of Liability.AT&T WILL NOT BE LIABLE FOR ANY DAMAGES, EXCEPT TO THE EXTENT CAUSED BY AT&T'S
GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, ARISING OUT OF OR RELATING TO: INTEROPERABILITY, ACCESS
OR INTERCONNECTION OF THE SERVICES WITH APPLICATIONS, DATA, EQUIPMENT, SERVICES, CONTENT OR
NETWORKS PROVIDED BY CUSTOMER OR THIRD PARTIES; SERVICE DEFECTS, SERVICE LEVELS, DELAYS OR ANY
SERVICE ERROR OR INTERRUPTION, INCLUDING INTERRUPTIONS OR ERRORS IN ROUTING OR COMPLETING ANY
911 OR OTHER EMERGENCY RESPONSE CALLS OR ANY OTHER CALLS OR TRANSMISSIONS(EXCEPT FOR CREDITS
EXPLICITLY SET FORTH IN THIS AGREEMENT); LOST OR ALTERED MESSAGES OR TRANSMISSIONS; OR
UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS OR DESTRUCTION OF CUSTOMER'S (OR ITS
AFFILIATES', USERS'OR THIRD PARTIES')APPLICATIONS, CONTENT, DATA, PROGRAMS, INFORMATION, NETWORKS
OR SYSTEMS.
6.3 Purchased Equipment and Vendor Software Warranty.AT&T shall pass through to Customer any warranties for Purchased
Equipment and Vendor Software available from the manufacturer or licensor. The manufacturer or licensor, and not AT&T, is
responsible for any such warranty terms and commitments. ALL SOFTWARE AND PURCHASED EQUIPMENT IS
OTHERWISE PROVIDED TO CUSTOMER ON AN"AS IS"BASIS.
6.4 , Disclaimer of Warranties. AT&T MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE,TITLE OR NON-INFRINGEMENT AND SPECIFICALLY DISCLAIMS ANY WARRANTY ARISING BY
USAGE OF TRADE OR BY COURSE OF DEALING. FURTHER, AT&T MAKES NO REPRESENTATION OR WARRANTY
THAT TELEPHONE CALLS OR OTHER TRANSMISSIONS WILL BE ROUTED OR COMPLETED WITHOUT ERROR OR
INTERRUPTION (INCLUDING CALLS TO 911 OR ANY SIMILAR EMERGENCY RESPONSE NUMBER) AND MAKES NO
GUARANTEE REGARDING NETWORK SECURITY, THE ENCRYPTION EMPLOYED BY ANY SERVICE, THE INTEGRITY
OF ANY DATA THAT IS SENT, BACKED UP, STORED OR SUBJECT TO LOAD BALANCING OR THAT AT&T'S SECURITY
PROCEDURES WILL PREVENT THE LOSS OR ALTERATION OF OR IMPROPER ACCESS TO CUSTOMER'S DATA AND
INFORMATION.
6.5 Application and Survival. The disclaimer of warranties and limitations of liability set forth in this Agreement will apply
regardless;of the form of action, whether in contract, equity, tort, strict liability or otherwise, of whether damages were
foreseeable and of whether a party was advised of the possibility of such damages and will apply so as to limit the liability of
each party'and its Affiliates and their respective employees, directors, subcontractors and suppliers. The limitations of liability
and disclaimers set out in this Section 6 will survive failure of any exclusive remedies provided in this Agreement.
7. THIRD PARTY CLAIMS
7.1 AT&T's Obligations. AT&T agrees at its expense to defend and either to settle any third-party claim against Customer, its
Affiliates and its and their respective employees and directors or to pay all damages that a court finally awards against such
parties for a claim alleging that a Service provided to Customer under this Agreement infringes any patent,trademark,copyright
or trade secret, but not where the claimed infringement arises out of or results from: (a) Customer's, its Affiliate's or a User's
content; (b)modifications to the Service by Customer, its Affiliate or a third party, or combinations of the Service with any non-
AT&T services or products by Customer or others; (c)AT&T's adherence to Customer's or its Affiliate's written requirements; or
(d)use of a Service in violation of this Agreement.
7.2 Customer's Obligations.To the extent not prohibited by applicable law, and subject to the limitation on Customer's liability, as
set forth in',Section 768.28, Florida Statutes, Customer agrees at its expense to defend and either to settle any third-party claim
against AT&T, its Affiliates and its and their respective employees, directors,subcontractors and suppliers or to pay all damages
that a court finally awards against such parties for a claim that: (a)arises out of Customer's, its Affiliate's or a User's access to or
use of the Services and the claim is not the responsibility of AT&T under Section 7.1; (b) alleges that a Service infringes any
patent, trademark, copyright or trade secret and falls within the exceptions in Section 7.1; or(c) alleges a breach by Customer,
its Affiliate or a User of a Software license agreement.
7.3 Infringing Services.Whenever AT&T is liable under Section 7.1,AT&T may at its option either procure the right for Customer to
continue using,or may replace or modify,the Service so that it is non-infringing.
7.4 Notice and Cooperation.The party seeking defense or settlement of a third-party claim under this Section 7 will provide notice
to the other party promptly upon learning of any claim for which defense or settlement may be sought, but failure to do so will
have no effect except to the extent the other party is prejudiced by the delay.The party seeking defense or settlement will allow
the other party to control the defense and settlement of the claim and will reasonably cooperate with the defense.The defending
party will use counsel reasonably experienced in the subject matter at issue and will not settle a claim without the written
consent of the party being defended,which consent will not be unreasonably withheld or delayed,except that no consent will be
required to settle a claim where relief against the party being defended is limited to monetary damages that are paid by the
defending party under this Section 7.
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MASTER AGREEMENT
7.5 AT&T's obligations under Section 7.1 shall not extend to actual or alleged infringement or misappropriation of intellectual
property based on Purchased Equipment,Software,or Third-Party Services.
8. SUSPENSION AND TERMINATION
8.1 Termination of Agreement. This Agreement may be terminated immediately upon notice by either party if the other party
becomes insolvent, ceases operations, is the subject of a bankruptcy petition, enters receivership or any state insolvency
proceeding or makes an assignment for the benefit of its creditors.
8.2 Termination or Suspension.The following additional termination provisions apply:
(a) Material Breach. If either party fails to perform or observe any material warranty, representation, term or condition of this
Agreement, including non-payment of charges, and such failure continues unremedied for 30 days after receipt of written notice
(including a reasonably detailed statement of the nature of such breach), the aggrieved party may terminate (or suspend
performance and later terminate)the affected Service Components and, if the breach materially and adversely affects the entire
Agreement, terminate (or suspend performance and later terminate) the entire Agreement. The following shall constitute a
"material breach"of this Agreement: (1)violation by Contractor of any State, Federal or local law, or failure by AT&T to comply
with any applicable States and Federal service standards, as expressed by applicable statutes, rules and regulations; (2)failure
by AT&T to carry applicable licenses or certifications'as required by law; (3) failure of AT&T to comply with reporting
requirements contained herein; (4) inability of AT&T to perform the Services provided for herein;and(5)failure to perform any of
the work or Services required by the Contract Documents, or otherwise failing to comply with any of the material terms of this
Agreement or the Contract Documents. In the event of a material breach of this Agreement by either party,which shall continue
for thirty(30)or more days after written notice of such breach, the defaulting party shall be liable for all damages resulting from
the default;to the extent set forth in Article 6(Limitation of Liability). Customer may also bring any suit or proceeding for specific
performance or for an injunction,after it has exhausted the applicable dispute resolution procedures set forth in subsection 15.9.
(b) Materially Adverse Impact. If AT&T revises a Service Publication, the revision has a materially adverse impact on
Customer and AT&T does not effect revisions that remedy such materially adverse impact within 30 days after receipt of written
notice from Customer, then Customer may, as Customer's sole remedy, elect to terminate the affected Service Components on
30 days'written notice to AT&T,given not later than 90 days after Customer first learns of the revision to the Service Publication.
"Materially'adverse impacts" do not include changes to non-stabilized pricing, changes required by governmental authority, or
assessment of or changes to additional charges such as surcharges or taxes.
(c) Internet Services. If Customer fails to rectify a violation of the AUP within 5 days after receiving written notice from
AT&T, AT&T may suspend the affected Service Components. AT&T reserves the right, however, to suspend or terminate
immediately when: (i)AT&T's suspension or termination is in response to multiple or repeated AUP violations or complaints;
(ii)AT&T is acting in response to a court order or governmental notice that certain conduct must be stopped; or (iii)AT&T
reasonably determines that (a)it may be exposed to sanctions, liability, prosecution or other adverse consequences under
applicable law if AT&T were to allow the violation to continue; (b)such violation may harm or interfere with the integrity, normal
operations or security of AT&T's network or networks with which AT&T is interconnected or may interfere with another
customer's use of AT&T services or the Internet; or (c)such violation otherwise presents an imminent risk of harm to AT&T,
AT&T's customers or its or their respective employees.
(d) Fraud or Abuse. Either party may terminate or suspend an affected Service or Service Component and, if the activity
materially and adversely affects the entire Agreement,terminate or suspend the entire Agreement, immediately by providing the
other partywith as much advance notice as is reasonably practicable under the circumstances if either party, in the course of
breaching the Agreement: (i)commits a fraud upon AT&T; (ii)uses the Service to commit a fraud upon another party;
(iii)unlawfully uses the Service; (iv)abuses or misuses AT&T's network or Service; or(v)interferes with another customer's use
of AT&T's network or services.
(e) Infringing Services. If the options described in Section 7 (Infringing Services) are not reasonably available, AT&T
may at its loption terminate the affected Services or Service Components without liability other than as stated in Section 7
(AT&T's Obligations).
(f) Hazardous Materials. If AT&T encounters any Hazardous Materials at the Site, AT&T may terminate the affected
Services or Service Components or may suspend performance until Customer removes and remediates the Hazardous
Materials at Customer's expense in accordance with applicable law.
8.3 Effect of Termination.
(a) Termination or suspension by either party of a Service or Service Component does not waive any other rights or
remedies a'party may have under this Agreement and will not affect the rights and obligations of the parties regarding any other
Service or Service Component.
(b) If,a Service or Service Component is terminated, Customer will pay all amounts incurred prior to the effective date of
termination'.
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MASTER AGREEMENT
•
8.4 Termination Charges.
(a) If Customer terminates this Agreement or an affected Service or Service Component for cause in accordance with the
Agreement (including pursuant to section 8.1, 8.2(a), 8.2(b), 8.2(d), 8.2(e)), or if AT&T terminates a Service or Service
Component other than for cause in accordance with the Agreement, Customer will not be liable for the termination charges set
forth in this Section 8.4.
(b) If Customer or AT&T terminates a Service or Service Component prior to Cutover other than as set forth in Section
8.4(a), Customer (i)will pay any pre-Cutover termination or cancellation charges set out in a Pricing Schedule or Service
Publication, or (ii) in the absence of such specified charges, will reimburse AT&T for time and materials incurred prior to the
effective date of termination,plus any third party charges resulting from the termination which are not reasonably avoidable.
(c) If Customer or AT&T terminates a Service or Service Component after Cutover other than as set forth in Section
8.4(a), Customer will pay applicable termination charges as follows: (i)50% (unless a different amount is specified in the Pricing
Schedule)of any unpaid recurring charges for the terminated Service or Service Component attributable to the unexpired portion
of an applicable Minimum Payment Period; (ii)if termination occurs before the end of an applicable Minimum Retention Period,
any associated credits or waived or unpaid non-recurring charges;and (iii)any charges incurred by AT&T from a third party(i.e.,
not an AT&T Affiliate)due to the termination which are not reasonably avoidable. The charges set forth in Sections 8.4(c)(i) and
(ii)will not apply if a terminated Service Component is replaced with an upgraded Service Component at the same Site, but only
if the Minimum Payment Period or Minimum Retention Period, as applicable, (the"Minimum Period") and associated charge for
the replacement Service Component are equal to or greater than the corresponding Minimum Period and associated charge for
the terminated Service Component,respectively,and if the upgrade is not restricted in the applicable Service Publication.
(d) In addition,if Customer terminates a Pricing Schedule that has a MARC, Customer will pay an amount equal to 50%of
the unsatisfied MARC for the balance of the Pricing Schedule Term.
9. IMPORTIEXPORT CONTROL
Neither party will use, distribute, transfer or transmit any equipment, services, software or technical information provided under this
Agreement (even if incorporated into other products) except in compliance with all applicable import and export laws, conventions and
regulations.
10. INDEMNIFICATION
AT&T agrees to indemnify, hold harmless and defend Customer and its officers, employees, agents, and instrumentalities (the
"Indemnitees") from any and all liability, losses or damages, including, but not limited to, attorneys' fees and costs of defense, which
Customer or its officers, employees, agents, or instrumentalities may incur as a result of claims, demands, suits, causes of actions or
proceedings of any kind or nature arising out of, relating to or resulting from the negligence, gross negligence or willful misconduct of
AT&T or its employees, agents, servants, partners, principals or subcontractors in the performance of this Agreement. AT&T shall pay all
claims and losses in connection therewith, and shall investigate and defend all claims,suits or actions of any kind or nature in the name of
Customer, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may be
incurred thereon. AT&T expressly understands and agrees that any insurance protection required by this Agreement or otherwise
provided by AT&T shall in no way limit AT&T's responsibility to indemnify, keep and save harmless and defend Customer or its officers,
employees, agents and instrumentalities as herein provided, except that AT&T shall not be liable for any liability loss or damage resulting
solely from the negligent or willful acts or omissions of the Indemnitees. The above indemnification provision shall survive the expiration or
termination of this Agreement.
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MASTER AGREEMENT
11. INSURANCE
The Contractor shall'.maintain and carry in full force during the Term,the following insurance:
1.Commercial General Liability as per form ISO CGL 00 01 or equivalent—$1,000,000(per occurrence and in the aggregate);
2.Automobile Liability—$1,000,000(per accident);and
3.Workers Compensation&Employers Liability,as required pursuant to Florida Statutes.
The insurance must be furnished by insurance companies eligible to do business in the State of Florida. All insurance policies must be
issued by companies rated no less than "B+"as to management and not less than "Class VI"as to strength by the latest edition of Best's
Insurance Guide,published by A.M. Best Company,Oldwick, New Jersey,or its equivalent.
Contractor shall provide 30 days' notice of cancellation to the City for any required coverage that is not replaced. The insurance
certificates for General Liability shall evidence the City as an additional insured with respect to Contractor's operations under this
Agreement and evidence a waiver of subrogation endorsement to the extent allowed by law. Contractor may self-insure any of the
required coverage.
Electronic certificates of insurance must be submitted to the City's Risk Manager for approval (prior to any work and/or services
commencing) and will be kept on file in the Office of the Risk Manager. The City shall have the right to obtain from the Contractor a
specimen copy of the required insurance endorsements, in the event that the certificates of insurance are inadequate to ascertain
compliance with the required coverage.
The Contractor is also solely responsible for obtaining and submitting all insurance certificates for any sub-Contractors.
Compliance with the foregoing requirements shall not relieve the Contractor of the liabilities'and obligations under this Section or under
any other portion of this Agreement.
The Contractor shall;not commence any work and or services pursuant to this Agreement until all insurance required under this Section
has been obtained.
Contractor shall be responsible for assuring that the insurance coverage required under this Agreement remain in full force and effect for the
duration of this Agreement, including any extensions hereof. If insurance certificates are scheduled to expire during the term of this
Agreement and any extension hereof, Contractor shall be responsible for submitting new or renewed insurance certificates to the
City's Risk Management Administrator within 10 days of overages being bound with the insurers. In the event that expired certificates are
not replaced,with new or renewed certificates which cover the term of this Agreement and any extension thereof:
(i) the City shall suspend this Agreement until such time as the new or renewed certificate(s) are received in acceptable form
by the City's Risk Management Administrator;or
(ii) the City may, ,at its sole discretion, terminate the Agreement for cause and seek re-procurement damages from Contractor in
conjunction with the violation of the terms and conditions of this Agreement.
Compliance with the foregoing requirements shall not relieve Contractor of its liabilities and obligations under this Agreement.
12. No discrimination.
In connection with the performance of the Services, the Contractor shall not exclude from participation in, deny the benefits of, or subject
to discrimination anyone on the grounds of race,color,national origin,sex,age,disability,religion,income or family status.
Additionally, Contractor shall comply fully with the City of Miami Beach Human Rights Ordinance, codified in Chapter 62 of the City Code,
as may be amended from time to time, prohibiting discrimination in employment, housing, public accommodations, and public services on
account of actual or'perceived race, color, national origin, religion, sex, intersexuality, gender identity, sexual orientation, marital and
familial status, age, disability, ancestry, height, weight, domestic,partner status, labor organization membership, familial situation, or
political affiliation.
13. Public Entity Crimes.
AT&T hereby certifies that, to the best of its knowledge, no individual member of AT&T, no employee, and no subcontractor under
this Agreement',or immediate family member of any of the same is also a member of any board, commission, or agency of the
Customer. In the event AT&T has no prior knowledge of a conflict of interest as set forth above and acquires information which may
indicate that there may be an actual or apparent violation of the above,AT&T shall promptly bring such information to the attention of
the Customer's project manager. AT&T shall thereafter cooperate with the Customer's review and investigation of such information,
and comply with lthe instructions AT&T receives from the project manager in regard to remedying the situation.
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MASTER AGREEMENT
Prior to commencement of the Services, Contractor shall file a State of Florida Form Pur 7068, Sworn Statement under Section
287.133(3)(A),Florida Statute On Public Entity Crimes with the City's Procurement Division.
14. MISCELLANEOUS PROVISIONS
14.1 Publicity. Neither party may issue any public statements or announcements relating to the terms of this Agreement or to the
provision of Services without the prior written consent of the other party.
14.2 Trademarks. Each party agrees not to display or use, in advertising or otherwise, any of the other party's trade names, logos,
trademarks,service marks or other indicia of origin without the other party's prior written consent,which consent may be revoked
at any time by notice.
14.3 Independent Contractor. Each party is an independent contractor. Neither party controls the other, and neither party nor its
Affiliates, employees, agents or contractors are Affiliates, employees, agents or contractors of the other party. Contractor
understands and agrees that Contractor's or subcontractors' use or entry upon City properties shall not in any way change
its or their status as an independent contractor. Contractor further understands and agrees that any and all liabilities regarding
the use of any of Contractor's employees or any of Contractor's subcontractors for Services related to this Agreement shall be
borne solely by Contractor throughout the term of this Agreement and that this provision shall survive the termination of this
Agreements Contractor agrees and understands that (i) any and all subcontractors providing Services related to this
Agreement,shall be paid through Contractor and not paid directly by the City, and (ii) any and all liabilities regarding payment
to or use of subcontractors for any of the Services related to this Agreement shall be borne solely by Contractor.
14.4 Force Majeure. A "Force Majeure Event" shall mean an act of God, act of governmental body or military authority, fire,
explosion, power failure, flood, storm, hurricane, sink hole, other natural disasters, epidemic, cable cut, power blackout, strike,
labor dispute, or acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies, riot or civil disturbance,
war or terrorism,sabotage,insurrection,blockade,or embargo. In the event that either party is delayed in the performance of any
act or obligation pursuant to or required by the Agreement by reason of a Force Majeure Event, the time for required completion
of such act or obligation shall be extended by the number of days equal to the total number of days, if any, that such party is
actually delayed by such Force Majeure Event. The party seeking delay in performance shall give notice to the other party
specifying the anticipated duration of the delay, and if such delay shall extend beyond the duration specified in such notice,
additional notice shall be repeated no less than monthly so long as such delay due to a Force Majeure Event continues. Any party
seeking delay in performance due to a Force Majeure Event shall use commercially reasonable efforts to rectify any
condition causing such delay and shall cooperate with the other party to overcome any delay that has resulted.
14.5 Amendments and Waivers. This Agreement constitutes the sole and entire agreement between the parties hereto. No
modification or amendment hereto shall be valid unless in writing and executed by properly authorized representatives of the
parties hereto. Except as otherwise set forth in Article 4 above, the City Manager shall have the sole authority to extend,
amend, or; modify this Agreement on behalf of the City. Any supplement to or modification or waiver of any provision of this
Agreement must be in writing and signed by authorized representatives of both parties. A waiver by either party of any breach of
this Agreement will not operate as a waiver of any other breach of this Agreement.
14.6 Assignment and Subcontracting.
(a) Neither party shall assign, transfer, convey or otherwise dispose of this Agreement, including its rights, title or interest
in or to the same or any part thereof without the prior written consent of the other party, which consent shall not be reasonably
withheld or delayed.
(b) AT&T may subcontract to an Affiliate or a third party work to be performed under this Agreement but will remain
financially responsible for the performance of such obligations.
14.7 Severability. If any portion of this Agreement is found to be invalid or unenforceable or if, notwithstanding Section 15.11
(Governing Law), applicable law mandates a different interpretation or result, the remaining provisions will remain in effect and
the parties will negotiate in good faith to substitute for such invalid, illegal or unenforceable provision a mutually acceptable
provision consistent with the original intention of the parties.
14.8 Injunctive Relief. Nothing in this Agreement is intended to or should be construed to prohibit a party from seeking preliminary or
permanent injunctive relief in appropriate circumstances from a court of competent jurisdiction.
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14.9 Legal Action/Resolution of Contract Disputes. Contractor understands and agrees that all disputes between Contractor
and the City based upon an alleged violation of the terms of this Agreement by the City shall be submitted to the City Manager
for his/her resolution, prior to Contractor being entitled to seek judicial relief, in connection therewith. The City Manager shall
render an initial recommendation for determination of such dispute, in writing,as soon as practicable, but not later than forty-five
(45) days of receipt of such claim, unless the parties mutually stipulate otherwise in writing or other circumstances warrant a
time extension as determined by the City. Failure to render a written decision within the 45 days,or a later date if stipulated by
the parties',shall be considered a denial of the claim.
The adherence to this Section is a condition precedent to the institution of any civil action by the Contractor against the City.
Any legal action arising in connection with this Agreement must be filed within five (5) years after the cause of action accrues, or such
shorter time as Florida law requires,or it will be deemed time barred and waived.
14.10 Notices.Any required notices under this Agreement shall be in writing and shall be deemed validly delivered if made by hand(in
which case delivery will be deemed to have been effected immediately), or by overnight mail (in which case delivery will be
deemed to have been effected one (1) business day after the date of mailing), or by first class pre-paid post (in which case
delivery will be deemed to have been effected five (5) days after the date of posting), or by facsimile or electronic transmission
(in which case delivery will be deemed to have been effected on the day the transmission was sent). Any such notice shall be
sent to the office of the recipient set forth on the cover page of this Agreement or to such other office or recipient as designated
in writing from time to time.
14.11 Governing LawNenue. This Agreement shall be construed and enforced according to the laws of the State of Florida.Venue in any
proceedings between the parties shall be in any state or federal court in Miami-Dade County, Florida. Each party shall bear its
own attorney's fees. Each party waives any defense, whether asserted by motion or pleading, that the aforementioned courts
are an improper or inconvenient venue. Moreover, the parties consent to the personal jurisdiction of the aforementioned
courts and irrevocably waive any objections to said jurisdiction.The parties irrevocably waive any rights to a jury trial.
14.12 Compliance with Laws. Each party will comply with all applicable laws and regulations and with all applicable orders issued by
courts or other governmental bodies of competent jurisdiction.
14.13 No Third Party Beneficiaries. This Agreement is for the benefit of Customer and AT&T and does not provide any third party
(including Users)the right to enforce it or to bring an action for any remedy,claim, liability, reimbursement or cause of action or
any other right or privilege.
14.14 Survival.The respective obligations of Customer and AT&T that by their nature would continue beyond the termination or expiration
of this Agreement, including the indemnity and obligations to defend and hold harmless set forth in Section 10, obligations set
forth in Section 5 (Confidential Information), Section 6 (Limitations of Liability and Disclaimers) and Section 7 (Third Party
Claims),will survive such termination or expiration.
14.15 Agreement Language. The language of this Agreement is English. If there is a conflict between this Agreement and any
translation,the English version will take precedence.
14.16 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to its subject matter.
Except as provided in Section 2.4 (License and Other Terms), this Agreement supersedes all other agreements, proposals,
representations, statements and understandings, whether written or oral, concerning the Services or the rights and obligations
• relating to the Services, and the parties disclaim any reliance thereon. This Agreement will not be modified or supplemented by
any written or oral statements, proposals, representations, advertisements, service descriptions or purchase order forms not
expressly set forth in this Agreement.
15. DEFINITIONS
"Affiliate"of a party means any entity that controls,is controlled by or is under common control with such party.
"Agreement"or"Contract Documents"means this Agreement and exhibits attached hereto,including the following Contract
Documents,each of which are expressly incorporated by reference:the RFP,including any addenda thereto(the RFP);the
Contractor's Response to the RFP;Service Order and Pricing Schedule; and,the Master Agreement,including the AUP,Tariffs,
Guidebooks and Service Guides, incorporated therein.
"API"means an application program interface used to make a resources request from a remote implementer program.An API may include
coding,specifications for routines,data structures,object classes,and protocols used to communicate between programs.
"Attachments"means any supplemental material or documentation to this Agreement which are expressly incorporated by reference and
made a part of this Agreement as if set forth in full.
"AT&T Software"means software, including APIs, and all associated written and electronic documentation and data owned by AT&T and
licensed by.AT&T to Customer.AT&T Software does not include software that is not furnished to Customer.
Jp6186 091318 SR-1-94NPC5F ua_ver iii.doc UA VER III 11/16/2012 jp6186 011819
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MASTER AGREEMENT
"City"means the City of Miami Beach, Florida,a Florida municipal corporation. In all respects hereunder,City's performance is pursuant
to the City's capacity'as Owner. In the event the City exercises its regulatory authority as a governmental body,the exercise of such
regulatory authority and the enforcement of any rules,regulations,codes, laws,and ordinances shall be deemed to have occurred
pursuant to City's authority as a governmental body and shall not be attributable in any manner to the City as a party to this Agreement.
"City Commission"Imeans the legislative body of the City.
"City Manager"means the duly appointed Chief Administrative Officer of the City.The City Manager shall be construed to include any
duly authorized representatives of the City designated in writing with respect to any specific matter(s)concerning the Contract Documents
(exclusive of those authorizations reserved to the City Commission or regulatory or administrative bodies having jurisdiction over any
matter(s)related to the Contract Documents)
"Change Order"or"Amendment"means a written document ordering a mutually agreed upon change in the Contract Price or Contract
Time or a change in the Work. Any Change Order(or Amendment)must be duly executed by the City Manager,and any Change Order
(or Amendment)in excess of$50,000 shall be subject to the prior approval of the City Commission.
"Customer Personal Data"means information that identifies an individual, that Customer directly or indirectly makes accessible to AT&T
and that AT&T collects,holds or uses in the course of providing the Services.
"Cutover"means the:date Customer's obligation to pay for Services begins.
"Effective Date"of a:Pricing Schedule,which is part,or becomes part,of this Agreement, means the date on which the last party signs the
Pricing Schedule unless a later date is required by regulation or law.
"MARC-Eligible Charges" means the recurring and usage charges (including amounts calculated from unpaid charges that are owed
under Section 8.4(c)(i)), after deducting applicable discounts and credits(other than outage or SLA credits), that AT&T charges
Customer for the Services identified in the applicable Pricing Schedule as MARC-contributing. The following are not MARC-
• Eligible Charges:(a)charges for or in connection with Customer's purchase of equipment; (b)taxes;and(c)charges imposed in
connection;with governmentally imposed costs or fees(such as USF, PICC,payphone service provider compensation, E911 and
deaf relay charges).
"Minimum Paymenti Period" means the Minimum Payment Period identified for a Service Component in a Pricing Schedule or Service
Publicationlduring which Customer is required to pay recurring charges for the Service Component.
"Minimum Retention Period"means the Minimum Retention Period identified for a Service Component in a Pricing Schedule or Service
Publication during which Customer is required to maintain service to avoid the payment(or repayment)of certain credits,waived
charges or amortized charges.
"Purchased Equipment" means equipment or other tangible products Customer purchases under this Agreement, including any
replacements of Purchased Equipment provided to Customer. Purchased Equipment also includes any internal code required to
operate such Equipment. Purchased Equipment does not include Software but does include any physical media provided to
Customer on which Software is stored.
"Services"or"Work"shall mean the services and work to be provided by Contractor to the City pursuant to the Contract Documents.
"Service Component"means an individual component of a Service provided under this Agreement.
"Service Publications"means Tariffs,Guidebooks,Service Guides and the AUP.
"Site" means a physical location, including Customer's collocation space on AT&T's or its Affiliate's or subcontractor's property, where
AT&T installs or provides a Service.
"Software"means AT&T Software and Vendor Software.
"Third-Party Service"means a service provided directly to Customer by a third party under a separate agreement between Customer and
the third party.
"Vendor Software"means software, including APIs, and all associated written and electronic documentation and data AT&T furnishes to
Customer,other than AT&T Software.
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EXHIBIT B
401110AT&T MA Reference No.
AT&T PS Contract ID NB13516965
AT&T
AT&T VPN SERVICE
PRICING SCHEDULE
Customer
AT&T
CITY OF MIAMI BEACH AT&T Corp.
Street Address: 1100;WASHINGTON AV
City: MIAMI BEACH i State/Province: FL
Zip Code: 33139 (Country: United States
Customer Contact(for Notices) AT&T Contact(for Notices)
Name: FRANK QUINTANA Name: DAPHNE DILBERT
Title: Street Address: 13450 W Sunrise Blvd
Street Address: 1755IMERIDIAN AVE City: Ft Lauderdale State/Province: FL
City: MIAMI BEACH Zip Code: 33323 Country: United States
State/Province: FL I Telephone: 813-504-0731
Zip Code: 33139 I Email: dd1829@us.att.com
Country: United States Sales/Branch Manager: Espe Diaz Bello
Telephone: 305-673-7040 SCVP Name: ERIK LINDBORG
Email: frankquintana@miamibeachfl.gov Sales Strata: BCS GEM Sales Region: SE
With a copy(for Notices)to:
AT&T Corp.
One AT&T Way
Bedminster, NJ 07921-0752
ATTN: Master Agreement Support Team
Email: masta@att.com
AT&T Solution Provider or Representative Information(if applicable) E
Name: Company Name:
Agent Street Address: City: State/Province: Zip Code: Country:
Telephone: Fax: � Email: Agent Code:
This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above.
This Pricing Schedule signed by AT&T first,is effective upon Customer signature provided that such fully signed Pricing Schedule is returned to
AT&T not more than forjty-five(45)days after AT&T's signature date. Any change made to this document renders the Pricing Schedule null and
void,except for changes expressly authorized by the terms of this Pricing Schedule.
•
Page 1 of 3
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Jp6186 082817 SR-1-6ZHAAOR RLR 858622 Jp6186 011819 AVPN PS#64691 v051017
ROME ID 1-6Z38Y9Q , AT&T Solution No.FMO351696517082
REV: MM7934-082218-RLR:907554.5
AT&T MA Reference No.
AT&T PS Contract ID NBI3516965
AT&T VPN SERVICE
PRICING SCHEDULE
1. SERVICES
Service Service Publication Location
AT&T VPN Service ' http://servicequidenew.att.com/sq flashPlaverPage/AVPN
AT&T Bandwidth Services http://serviceguidenew.att.com/sq flashPlayerPage/BWS
2. PRICING SCHEDULE TERM AND EFFECTIVE DATES
Pricing Schedule Term 36 months
Pricing Schedule Term Start Date Effective Date of this Pricing Schedule
Effective Date of Rates and Discounts Effective.Date of this Pricing Schedule,
Should Customer wish to exercise an optional three(3)month extension,Customer
Optional Extension will let AT&T know sixty(60)days prior to the end of the Pricing Schedule Term and
AT&T will prepare an amendment for execution by the parties.
3. MARC AND MARC-ELIGIBLE CHARGES
3.1. MARC
MARC under this Pricing Schedule None
4. MINIMUM PAYMENT PERIOD
Service Components Percent of Monthly Service Fees Due Upon Termination Minimum Payment Period
Prior to Completion of Minimum Payment Period per Service Component
All AT&T VPN Service and
AT&T Bandwidth Service 1.00% 12 Months
Components; -
I
5. ADDITIONAL TERMS AND CONDITIONS
5.1. DSL Service or Service Component Withdrawal
AT&T may discontinue a MPLS DSL Service Component that is supplied to AT&T by a third party service provider upon thirty(30)days written
notice. I
6. RATES AND DISCOUNTS
6.1. AT&T VPN SERVICE
6.1.1. AT&T VPN Service Rates
•
Stabilization'Date of Rates for AT&T VPN Service* Schedule of Charges version dated Mar-01-2018
*Service Components added to the Service Guide after the Stabilization Date are available at undiscounted,non-stabilized rates in a later
Schedule of Charges version.
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Jp6186 082817 SR-1-6ZHAA0R RLR 858622 Jp6186 011819 AVPN PS#64691 v051017
ROME ID 1-6Z38Y9Q , AT&T Solution No.FM0351696517082
REV:MM7934-082218-RLR:907554.5
AT&T MA Reference No.
41110
�_� AT&T •
AT&T PS Contract ID NBI3516965
� I
AT&T VPN SERVICE
PRICING SCHEDULE
6.1.2. AT&T VPN Service Component Discounts:United States
The Discount for a Category shall apply unless a Discount for a Subcategory or a Service Component is shown.
Discount Type Discount
VPN Transport
Connection Monthly Charge
ALL VNIC COMPONENTS 100.00%
All other Connection Monthly.Charges 13.00%
Burstable Monthly Charge 30.00%
Hi Cap Flex Monthly Charge 13.00%.
COS Package Monthly Charge 100.00%
Unilink Monthly Charge 30.00%
All other VPN Transport Monthly Charge 0.00%
VPN DSL 30.00%
Managed CPE 30.00%
Non-Recurring Charges
MPLS Port Activation Charge 100.00%
MPLS CoS Activation Charge 100.00%
All other Non-Recurring Charges 0.00%
This is the last page of the Pricing Document.
AT&T and Customer Confidential Information
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AVPN PS#64691 v101917
ROME ID 1-6Z38Y9Q AT&T Solution No.FMO351696517082
AT&T MA Reference No.
AT&T PS Contract ID MIS3534743
at&t
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Customer r AT&T.
CITY OF MIAMI BEACH AT&T Corp.
Street Address: 1100 WASHINGTON AV
City: MIAMI BEACH State/Province: FL
Zip Code: 33139 Country: United States
Customer Contact(for Notices) AT&T Contact(for Notices)
Name: FRANK QUINTANA Name: DAPHNE DILBERT
Title: Street Address: 13450 W Sunrise Blvd
Street Address: 1755 Meridian Ave 4th floor City: Ft Lauderdale . State/Province: FL
City: MIAMI BEACH Zip Code: 33323 Country: United States
State/Province:. FL Telephone: 813-504-0731
Zip Code: 33139 Email: dd1829@us.att.com
Country: United States Sales/Branch Manager: ERIK LINDBORG
Telephone: 305-673-7,040 SCVP Name: ERIK LINDBORG
Email: frankquintana@miamibeachfl.gov Sales Strata: BCS GEM Sales Region: SE
With a copy(for Notices)to:
AT&T Corp.
One AT&T Way
Bedminster, NJ 07921-0752
ATTN: Master Agreement Support Team
• Email: mast@att.com
AT&T Solution Provider or Representative Information(if applicable) ❑
Namel: Company Name:
Agent Street Address: City: State: Zip Code: Country:
Telephone: Fax: Email: Agent Code:
This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above.
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ROME ID 1-7G86410
AT&T MA Reference No.
AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
' PRICING SCHEDULE
1. SERVICES
Service Service Publication Location
AT&T Managed Internet Service(MIS) http://servicequidenew.att.com/sq flash PlayerPage/M IS
AT&T Bandwidth Services http://servicequidenew.att.com/sg flashPlayerPage/BWS
2. PRICING SCHEDULE TERM AND EFFECTIVE DATES
' Pricing.Schedule Term 36 Months
Pricing.Schedule Term Start Date Effective Date of this Pricing Schedule
Effective Date of Rates and Discounts Effective Date of this Pricing Schedule
Optional Extension Should Customer wish to exercise an optional three(3)month
extension,Customer will let AT&T know sixty(60)days prior to the end
of the Pricing Schedule Term and AT&T will prepare an amendment for
execution by the parties.
3. MINIMUM PAYMENT PERIOD
Service Components I Percent of Monthly Charges Due Upon Termination Minimum Payment Period
Prior to Completion of Minimum Payment Period per Service Component
All Service Components 50% Longer of 12 months or until theend of
the Pricing Schedule Term
4. SERVICE OR SERVICE COMPONENT WITHDRAWAL
AT&T may discontinue a Service or Service Component as provided in the applicable Service Guide and in the case of a Service or Service Component
that is supplied to AT&T by a third party service provider upon thirty(30)days written notice.
5. RATES(US Mainland,and HI only)
Section I: AT&T Dedicated Internet
Access Bandwidth-
Table 1:DNS Services
Option Undiscounted MRC
Additional Primary DNS(available in increments of up to 15 zones with a maximum of 150 Kilobytes of zone file data) $100 per DNS increment
Additional Secondary DNS(available in increments of up to 15 zones with a maximum of 150 Kilobytes of zone file data) $100 per DNS increment
Table 2:ADI Tele—Installation
Discount: 100.00%
ADI Speed Undiscounted ADI Installation Fee Undiscounted ADI wl Managed Router
Installation Fee
56 Kbps $1,000 $1,000
128 Kbps-(1.5 Mbps $1,000 $1,000
NxTf1 $2,500 $2,500
Tiered/Full T-3 $5,000 N/A
Tiered OC-3,OC-12, • $10,000 N/A
OC-48
Ethernet $1,500# $1,500**#
10 Gig Ethernet*and up $1,500# $1,500
*Service not available with MPLS PNT.:
**Pricing available for ADI speeds of 100 Mbps and below and with electrical interfaces only.
#Pricing also applies to Service locations in Alaska.
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AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Table 3:On-Site Installation
Discount: 50.00% I
ADI Speed Undiscounted ADI wl Managed Router Only Installation Fee
56 Kbps $999
128 Kbps-1.5 Mbps $999
NxT-1 $999
Tiered/Full T-3 $1,000
Tiered OC-3, OC-12,OC-48 $10,000
Ethernet $1,500'
10 Gig Ethernet and up $1,500
Nx10Gig Ethernet $3,500
*Pricing also applies to Service locations in Alaska.
Table 4:Flexible Bandwidth Billing Option—Ethernet*
ADI&ADI wlManaged Router Discount: 84.00% Incremental Usage Fee Discount: 84.00%
Applies to all Tiered Bandwidth Minimum Commitments in this table unless an Applies to all Tiered Bandwidth Minimum
override discount is indicated. Commitments in this table unless an override
discount is indicated.
Tiered Bandwidth Undiscounted ADI Undiscounted ADI wl Undiscounted Incremental Usage Fee
Minimum Commitment! MRC Managed Router MRC
ADI&ADI wl Managed Router Discount for the following: Incremental Usage Fee Discount for the following:
0.5 Mbps $257 $385 $940
1.0 Mbps $258 $386 $510
1.5 Mbps $259 $387 $380
2 Mbps $260 $388 $355
3 Mbps $261 $389 $340
4 Mbps $262 $390 $325
5 Mbps $263 $391 $270
6 Mbps $264 $392 $250
7 Mbps $265 $393 $245
8 Mbps ! $266 $394 $235
9 Mbps $267 $395 $230
Incremental Usage Fee Discount for the
ADI&ADI WI Managed Router Discount for the following: following:
10 Mbps $268 $396 $198.00
15 Mbps $359 $487 $162.33
20 Mbps $449 $577 $144.25
25 Mbps $542 $670 $134.00
ADI&ADI w/Managed Router Discount for the following: Incremental Usage Fee Discount for the
following:
30 Mbps _ $633 $761 $126.83
35 Mbps $680 $854 $122.00
40 Mbps $812 $945 $118.13
45 Mbps $817 $950 $105.56
ADI&ADI WI Managed Router Discount for the following: Incremental Usage Fee Discount for the
following:
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,
1 AT&T MA Reference No.
I AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
ADI&ADI%I/Managed Router Discount: 84.00% Incremental Usage Fee Discount: 84.00%
Applies to all Tiered Bandwidth Minimum Commitments in this table unless an Applies to all Tiered Bandwidth Minimum
override discount is indicated. Commitments in this table unless an override
discount is indicated.
Tiered Bandwidth ; Undiscounted ADI Undiscounted ADI w1 Undiscounted Incremental Usage Fee
Minimum Commitment MRC Managed Router MRC
50 Mbps $813 $955 $95.50
60 Mbps $946 $1,100 $91.67
70 Mbps $1,032 $1,200 $85.71
75 Mbps $1,118 $1,300 $86.67
80 Mbps $1,204 $1,420 $88.75
90 Mbps j $1,290 $1,500 $83.33
Incremental Usage Fee Discount for the
ADI&ADI wl Managed Router Discount for the following: following:
100 Mbps $1,400 $1,555 $77.75
120 Mbps $1,770 $1,937 $80.71
144 Mbps $1,790 $1,960 $68.06
150 Mbps $1,800 $1,965 $65.50
155 Mbps $1,820 $2,020 $65.16
ADI&ADI w1 Managed Router Discount for the following: Incremental Usage Fee Discount for the
following:
200 Mbps I $2,000 $2,100 $52.50
250 Mbps $2,150 $2,240 $44.80
300 Mbps j $2,250 $2,620 $43.67
350 Mbps $2,500 $3,125 $44.64
ADI&ADI wl Managed Router Discount for the following: Incremental Usage Fee Discount for the
following:
400 Mbps j $2,700 $3,380 $42.25
450 Mbps j $3,000 $3,720 $41.33
500 Mbps j $3,500 $4,325 $43.25
550 Mbps $3,650 $4,425 $40.23
600 Mbps $4,096 $4,840 $40.33
622 Mbps $4,117 $5,000 $40.19
ADI&ADI wl Managed Router Discount for the following: Incremental Usage Fee Discount for the
1 following:
700 Mbps $4,199 $5,240 $37.43
800 Mbps $4,301 $5,440 $34.00
900 Mbps $4,403 $5,540 $30.78
1000 Mbps $4,505 $5,620 $28.10
•Pricing also applies to Service locations in Alaska(Override discounts are not applicable to Service locations in Alaska).
Table 5:Class of Service Option-Tiered T-1,T-3 and Burstable Service-Monthly Charges
Discount: 100.00%
Speed Class of Service ADI&ADI wl Managed Router MRC'#
56 Kbps** $225
128 Kbps** $225
256 Kbps** $225
384 Kbps** $225
512 Kbps** $225
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AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Speed Class of Service ADI&ADI w/Managed Router MRC`#
768 Kbps $225
1024 Kbps**t $225
1.5 Mbps $225
2xT-1 (3 Mbps) $225
3xT-1 (4.5 Mbps) $225
4xT-1 (6 Mbps) $225
5xT-1 (7.5 Mbps) $225
6xT-1 (9 Mbps) $225
7xT-1 (10.5 Mbps) $225
8xT-1 (12 Mbps) $225
10 Mbps _ $825
15 Mbps $1,075
20 Mbps $1,325
25 Mbps $1,575
30 Mbps $1,825
35 Mbps $2,100
40 Mbps $2,350
45 Mbps $2,750
155 Mbps $2,750
*Charges waived for Sites with AT&T BVoIP Service.
**no real-time class available.
(t)Speed not available with MPLS PNT.
#Pricing also applies to Service locations in Alaska.
Table 6: Class Of Service Option-Flexible Bandwidth Billing Option-Monthly Charges
Discount: 100.00%
Speed Undiscounted ADI&ADI w Managed Router MRC'#
Up to 1.5 Mbps $225
2.0 Mbps $285
2.01 -3.0 Mbps $360
3.01 -4.0 Mbps $435
4.01 -5.0 Mbps $510
5.01 -6.0 Mbps $575
6.01 -7.0 Mbps $640
7.01 -8.0 Mbps $705
8.01 -9.0 Mbps $765
9.01 to 10.0 Mbps $825
10.01 to 15.0 Mbps $1,075
15.01 -20.0 Mbps $1,325
20.01 -25.0 Mbps $1,575
25.01 -30.0 Mbps $1,825
30.01 -35.0 Mbps $2,100
35.01 -40.0 Mbps $2,350
40.01 -45 Mbps $2,750
45.01-155 Mbps $5,000
200-250 Mbps $5,400
300-350 Mbps $5,800
400-600 Mbps $6,200
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AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Speed Undiscounted ADI&ADI w Managed Router MRC
622 Mbps $7,000
700—1000 Mbps $7,800
1.5 Gbps** $7,900
2.0 Gbps** $8,000
2.5 Gbps** $8,100
3.0 Gbps** $8,200
3.5 Gbps** $8,300
4.0 Gbps** $8,400
4.5 Gbps** $8,500
5.0 Gbps** $8,600
5.5 Gbps** $8,700
6.0 Gbps** $8,800
6.5 Gbps** $8,900
7.0 Gbps** $9,000
7.5 Gbps** $9,100
8.0 Gbps** $9,200
8.5 Gbps** $9,300
9.0 Gbps** $9,400
9.5 Gbps** $9,500
10.0 Gbps and up** $9,600
*Charges waived for Sites with AT&T BVoIP Service.
**Speed not available with MPLS PNT.
#Pricing also applies to Service locations in Alaska.
Table 7:Class Of Service Option—Aggregate Billing Option**-Monthly Charges
Discount: 100.00%
Speed Undiscounted ADI&ADI w Managed Router MRC*#
T3(up to 45 Mbps) $2,750
OC3(up to 155 Mbps) $5,000
OC12(up to 622 Mbps) $7,000
Ethernet(up to 1000 Mbps) $7,800
OC48(up to 2500 Mbps) $8,100
10 Gigabit Ethernet(up to 10000 Mbps)and up $9,600
*Charges waived for Sites with AT&T BVoIP Service.
**Not available with MPLS PNT.
Table 8:Class Of Service Option-Installation Fees
Discount: 0.00%
Class of Service Undiscounted Installation Fee*# $1,000
*Charges waived for Sites with AT&T BVoIP Service.
#Pricing also applies to Service locations in Alaska.
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AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Table 9: Local Access
Local access prices listed below are for orders placed within 12 months of this Pricing Schedule Effective Date("Local Access Pricing Term"). All local
access orders placed after the expiration of the Local Access Pricing Term will be treated on an individual case basis, and set out in a Pricing
Addendum signed by the parties or an AT&T order form signed by Customer and accepted by AT&T,as applicable.
NPAINXX Location Access Local Access Non-Recurring Charge Local Access Net Monthly Recurring
Bandwidth Charge
2300 PINE TREE
305672 DR, MIAMI MIS Ethernet
BEACH, FL, US, Access 10 Mbps $0.00 $400.00
33140
1700
CONVENTION
305672 CENTER DR, MIS Ethernet
MIAMI BEACH,
Access 10 Mbps $0.00 $400.00
FL, US,33139
1100
305672 WASHINGTON MIS Ethernet
AVE, MIAMI Access 20 Mbps $0.00 $420.00
BEACH,FL,US,
33139
Section II: AT&T Business in a BoxsM
Table 1:Service Component Replacement—Next Business Day Shipped(5x8)Monthly Charges
Discount: 100.00%
Service Component I Device Undiscounted MRC*
Base Unit NextGen $50
Base.Unit 12 Port $50
Base Unit 24 Port $70
Base Unit High Bandwidth $70
8 Port Analog Module Add-On $35
24 Port Analog Module Add-On $70
*Pricing also applies to Service locations in Alaska.
Table 2:On-Site Maintenance(24X7X4)Monthly Charges
Discount: 100.00%
Option Undiscounted MRC'
Base Unit NextGen $75
Base Unit 12 Port $75
Base Unit 24 Port $95
Base Unit High Bandwidth $95
8 Port Analog Module Add-On $40
24 Port Analog Module Add-On $80
*Pricing also applies to Service locations in Alaska.
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PRICING SCHEDULE
Table 3: Life-Cycle Management Charges-Service Charges
Discount: 100.00%
Per Site I Per Occurrence during Standard Business Hours Undiscounted Charge
(Monday-Friday,8:00 am-5:00 pm,local time)
Move,Addition, Change to Service $260
Delete Service $500
*Pricing also applies to Service locations in Alaska.
Table 4:Class of Service Option-when ordered with AT&T BVoIP Services only
Discount: 100.0%
Class of Service Monthly Charges I $225*
*Pricing also applies to Service locations in Alaska.
Table 5:IP Version Change
Discount: 100.00%
IP Version Change—Per Site, Per Occurrence I $500'
*Pricing also applies to Service locations in Alaska.
Section III: Additional Service Fees
Moving Fee(during hours) $1,000 per location*
Additional Moving Fee(outside standard operating hours—8:00 a.m.to 5:00 p.m.Monday through Friday) Additional$500 per location*
*Subject to availability,pricing also applies to Service locations in Alaska.
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MIS Standard 2014 Rate Plan Jp6186 011819 PS MIS 2014 07/27/2016
MM7934-082418-SR: 1-7GCTEEC-RL:907554.5
ROME ID 1-7G8641O
AT&T MA Reference No.
AT&T PS Contract ID MIS3534743
AT&T MANAGED INTERNET SERVICE
PRICING SCHEDULE
Illustrative Net Charges
The rates listed in Table 1 below are for illustrative purposes only and provide an estimate of the net monthly amounts Customer may pay to AT&T
assuming Customer orders the specific Service Components,for the location listed below. The amounts shown do not include taxes,fees or other
charges AT&T may charge on either a recurring or nonrecurring basis. The illustrative pricing listed below may not be used or relied upon by the parties
for disputing charges invoiced by AT&T.
Table 1: Anticipated Initial Order Summary
Service Access and PortMRC* NRC* Special Turnup Access Details
request SpeedlType NRC? Interval (Provider(s))
MIS Access 20M $420.00 $0.00 None 90+ AT&T
Access 10M $400.00 $0.00 days
Access 10M $400.00 $0.00
MIS Port with 10M $63.36 $0.00
managed router
MIS Port with 10M $63.36 $0.00
managed router
MIS Port with 20M $92.32 $0.00
managed router
*Quote based on U.S.dollar. Rates may fluctuate based on currency conversion.
MRC=Monthly Recurring Charge, NRC=Non-Recurring Charge •
V031617
The total for this Anticipated Initial Order Summary is$1,439.04
This is the last page of the Pricing Document.
•
Page 9
ASAP!
MIS Standard 2014 Rate Plan Jp6186 011819 PS MIS 2014 07/27/2016
M M7934-082418-SR: 1-7GCTEEC-RL:907554.5
ROME ID 1-7G8641O
__ AT&T .
AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
® Pricing Schedule to AT&T Agreement Reference No.
❑ Letter of Election
If neither box above is checked then this document is a standalone Letter of Election.
*This document may be used as a Pricing Schedule only if Customer has signed an Agreement referred to internally at AT&T as a UA MSA,
UA MA XII or UA SSTC.
Customer("Customer") AT&T("AT&T")
City of Miami Beach For purposes of this Pricing Schedule/Letter of Election, AT&T
1755 Meridian Ave means the Service Provider specifically identified herein.
Miami Beach.FL 33139 USA
Customer Contact(for notices) AT&T Sales Contact Information and
for Contract Notices 0 Primary Sales Contact
Name: Jason Crouch Account Rep Name: Daphne Dilbert
Title: Purchasing Title:Account Manager
Telephone: . 305-673-7000 Fax: Telephone: 813-504-0731 Fax: Email: dd1829@att.com
E-mail:jasoncrouch@miamibeachfl.gov Street Address: 13450 W Sunrise Blvd
Address for notices, if different from above: City: Sunrise State: FL Zip Code:33323
Street Address With a copy to:
City AT&T Corp.
State Zip Code USA One AT&T Way, Bedminster, NJ 07921-0752
Attn: Master Agreement Support Team
E-mail: mast@att.com.
• AT&T Authorized Agent or Representative Information(if applicable) 0 Primary Sales Contact
Name: Company Name:
Agent Street Address: City: State: Zip Code:
Telephone: Fax: Email: Agent Code
Customer agrees to purchase the intrastate Service in the quantities and according to the prices and terms and conditions set
forth in this Pricing Schedule/Letter of Election and in the applicable Service Publication. In jurisdictions that require the
Service to be provided pursuant to tariff, the relevant Service Publication is the applicable Tariff; in jurisdictions that do not
require the Service to be tariffed and in which AT&T has no tariff for the Service, the relevant Service Publication is the
applicable Service Description(s), Price List(s) or Guidebook(s) (for ease of reference, the Service Descriptions, Price Lists
and Guidebooks are referred to herein as the "Guidebook"). If this document serves as a Letter of Election (as indicated
above), the Letter of Election is subject to: (a)the terms of the applicable Tariff, if the Service is offered pursuant to Tariff; or
(b)the relevant AT&T Business Service Agreement(BSA), if the Service is not offered pursuant to Tariff. Tariffs, Guidebooks
and the BSA can be found at www.att.com/servicepublications. Service is provided by the AT&T Incumbent Local Exchange
Carrier (ILEC) Affiliate(s) identified below as the Service Provider(s). Throughout the remainder of this document, this
document will be referred to as the"Pricing Schedule".
Page 1 of 3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
41111110
AT&T
• AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
Service Provider&Service Publication:
BellSouth Telecommunications, Inc.d/b/a AT&T Florida General Subscriber Services Tariff
Order Information and Term:
Order 0 New Install Service Period: 36 Months
Type: ® Renewal
Payment Plan: 1
Total Monthly Rate: $9,119.36 Total Nonrecurring Charge: $0.00
Customer may extend'the Service Period for one or two 12 month
periods (each, an "Extension Period") upon written notice to AT&T at
least forty-five (45) days prior to the expiration of the original Service
Service Period Extension Option Period(or of the first Extension Period, if applicable). Atthe end of the
Extension Periods mentioned above, Customer may extend the
Service Period for one 3 month period (an "Extension Period") upon
written notice to AT&T at least forty-five(45)days prior to the expiration
of the second Extension Period..
1. Prices in this Pricing Schedule are exclusive of, and Customer will pay, all current or future taxes, regulatory surcharges,
recovery fees, shipping charges, and other similar charges specified or allowed by any governmental entity relating to the
sale, use,or provision of the Service.
2. AT&T will furnish, install, maintain and provide maintenance of the Service in accordance with AT&T's applicable Tariff or
Guidebook. The Service Period shall begin on the date the Service is installed and available for use by Customer, unless
specified otherwise in the Tariff or Guidebook
3. State Specific Terms:
Tennessee
If Services are provided under this Pricing Schedule in the State of Tennessee, the following provision shall apply;
otherwise, it shall not:
Customer and AT&T acknowledge and agree that to the extent the services to which Customer subscribes under this
Pricing Schedule constitute a "bundle or combination of products or services" under Tennessee Senate Bill
182/House Bill 593, effective June 1, 2005, all references to "AT&T's General Subscriber Services Tariff," "AT&T
tariffs," "AT&T's lawfully filed tariffs" or any other reference to AT&T's tariffs on file with the Tennessee Regulatory
Authority shall be deemed references to agreed contract terms and conditions identical to those set forth in the
applicable tariff(s) for the Services included within the Customer's bundle or combination, as such tariffs existed on
May 31, 2005, and which are on file with the TRA. Such tariffs are incorporated herein by reference as if included
fully herein and can be reviewed at www.att.com/serviceoublications.
4. If Customer terminates the Service prior to the date Customer's obligation to pay for the Service begins, Customer will
reimburse AT&T for time and materials incurred prior to the effective date of termination, plus any third party charges
resulting from such termination. In the event the Service is terminated after the date Customer's obligation to pay for the
Service begins but prior to the expiration of the Service Period, Customer shall pay all Termination and Cancellation
Charges as specified in the Tariff or Guidebook (or, where applicable, the promotion filing); provided, however, that for
Services provided in the State of Tennessee, in the event that the Customer terminates this tariff term plan without cause
prior to the expiration of this term plan, the Customer shall pay a termination charge as specified in the AT&T Tariffs
(Section A2.4.10.E.1 and B2.4.9.A.4,available on the Web at www.att.com/servicepublications.
5. Customer agrees to pay any added costs incurred by AT&T due to a Customer initiated change in the location of the
requested Service prior to the time the Service is installed.
6. BellSouth®Centrex Service Period begins on the first bill date following conversion for those Customers whose service is
converted from ESSX® / Digital ESSX® Service or MultiServSM / MultiServSM Plus Service. BellSouth® Centrex
Page 2 of 3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
AT&T
AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
Service Period begins on the service installation date for those Customers choosing BellSouth Centrex as a new service,.
or who are replacing any other service with BellSouth Centrex.
7. The Customer may migrate to a higher Payment Plan at any time during the service period, but may not migrate to a
lower Payment Plan during the service period without incurring cancellation charges...
8. Customer understands that AT&T will attempt to meet the requested installation date, but makes no warranty, either
expressed or implied,that the requested date will be met.
9. AT&T also offers a "Satisfaction Guarantee"with BellSouth®Centrex Service, as described in the Tariff. If the Customer
wishes to exercise the Satisfaction Guarantee,written notification must be provided to AT&T within ninety(90)days of the
• effective billing date of this order.
10. The Service Attachment describes the service period, monthly recurring charges, and non-recurring charges for the
quantity of Service the Customer has ordered. In the event that any extended or total amounts in this Pricing Schedule or
the Service Attachment conflict with any per-component rates in the Service Attachment, the per-component rates shall
control.
Attachment#1
BellSouth®Centrex Service
State:Florida
Service Period:36 Months
The attached QuoteExpert document, incorporated herein by reference,contains rate elements required for Centrex. Those
subject to rate stabilization are indicated in the Al2.25(GSST)or Service Descriptions and Price Lists,as applicable.Other
charges mandated or permitted by Federal,State,or Local statutes may also apply.
Attach QuoteExpert document to the Pricing Schedule
For infernal use only
Billing Telephone Number for Existing service, if applicable: (305)673—7330
End of Document
Page3of3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
4111110
AT&T
AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
® Pricing Schedule to AT&T Agreement Reference No.
❑ Letter of Election
If neither box above is checked then this document is a standalone Letter of Election.
*This document may be used as a Pricing Schedule only if Customer has signed an Agreement referred to internally at AT&T as a UA MSA,
UA MA XII or UA SSTC.
Customer("Customer") AT&T("AT&T")
City of Miami Beach For purposes of this Pricing Schedule/Letter of Election, AT&T
1755 Meridian Ave means the Service Provider specifically identified herein.
Miami Beach FL 33139 USA
Customer Contact(for notices) AT&T Sales Contact Information and
for Contract Notices 0 Primary Sales Contact
Name: Jason Crouch Account Rep Name: Daphne Dilbert
Title: Purchasing. Title:Account Manager
Telephone: 305-673-7000 Fax: Telephone: 813-504-0731 Fax: Email: dd1829@att.com
E-mail:jasoncrouch@miamibeachfl.gov Street Address: 13450 W Sunrise Blvd
Address for notices, if different from above: City: Sunrise State: FL Zip Code:33323
Street Address With a copy to:
City AT&T Corp.
State Zip Code USA One AT&T Way, Bedminster, NJ 07921-0752
Attn: Master Agreement Support Team
E-mail: mast(a�att.com.
AT&T Authorized Agent or Representative Information(if applicable) ❑ Primary Sales Contact
Name: Company Name:
Agent Street Address: City: State: Zip Code:
Telephone: Fax: Email: Agent Code
Customer agrees to purchase the intrastate Service in the quantities and according to the prices and terms and conditions set
forth in this Pricing Schedule/Letter of Election and in the applicable Service Publication. In jurisdictions that require the
Service to be provided pursuant to tariff, the relevant Service Publication is the applicable Tariff; in jurisdictions that do not
require the Service to be tariffed and in which AT&T has no tariff for the Service, the relevant Service Publication is the
applicable Service Description(s), Price List(s) or Guidebook(s) (for ease of reference, the Service Descriptions, Price Lists
and Guidebooks are referred to herein as the "Guidebook"). If this document serves as a Letter of Election (as indicated
above), the Letter of Election is subject to: (a)the terms of the applicable Tariff, if the Service is offered pursuant to Tariff; or
(b)the relevant AT&T Business Service Agreement(BSA), if the Service is not offered pursuant to Tariff. Tariffs, Guidebooks
and the BSA can be found at www.att.com/servicepublications. Service is provided by the AT&T Incumbent Local Exchange
Carrier (ILEC) Affiliate(s) identified below as the Service Provider(s). Throughout the remainder of this document, this
document will be referred to as the"Pricing Schedule".
Page 1 of 3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
4111111,
AT&T
AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
Service Provider&Service Publication:
BellSouth Telecommunications, Inc.d/b/a AT&T Florida General Subscriber Services Tariff
Order Information and Term:.
Order ❑ New Install Service Period: 36 Months
Type: ® Renewal Payment Plan: 1
Total Monthly Rate: $1358.06 Total Nonrecurring Charge: $0.00
Customer may extend the Service Period for one or two 12 month
periods (each, an "Extension Period") upon written notice to AT&T at
least forty-five (45) days prior to the expiration of the original Service
Service Period Extension.Option Period (or of the first Extension Period, if applicable). At the end of the
Extension Periods mentioned above, Customer may extend the
Service Period for one 3 month period (an "Extension Period") upon
written notice to AT&T at least forty-five(45)days prior to the expiration
of the second Extension Period.
1. Prices in this Pricing Schedule are exclusive of, and Customer will pay, all current or future taxes, regulatory surcharges,
recovery fees, shipping charges, and other similar charges specified or allowed by any governmental entity relating to the
sale, use, or provision of the Service.
2. AT&T will furnish, install, maintain and provide maintenance of the Service in accordance with AT&T's applicable Tariff or
Guidebook. The Service Period shall begin on the date the Service is installed and available for use by Customer, unless
specified otherwise in the Tariff or Guidebook
3. State Specific Terms:
Tennessee
If Services are provided under this Pricing Schedule in the State of Tennessee, the following provision shall apply;
otherwise, it shall not:
Customer and AT&T acknowledge and agree that to the extent the services to which Customer subscribes under this
Pricing Schedule constitute a "bundle or combination of products or services" under Tennessee Senate Bill
182/House Bill 593, effective June 1, 2005, all references to "AT&T's General Subscriber Services Tariff," "AT&T
tariffs," "AT&T's lawfully filed tariffs" or any other reference to AT&T's tariffs on file with the Tennessee Regulatory
Authority shall be deemed references to agreed contract terms and conditions identical to those set forth in the
applicable tariff(s)for the Services included within the Customer's bundle or combination, as such tariffs existed on
May 31, 2005, and which are on file with the TRA. Such tariffs are incorporated herein by reference as if included
fully herein and can be reviewed at www.att.com/servicepublications.
4. If Customer terminates the Service prior to the date Customer's obligation to pay for the Service begins, Customer will
reimburse AT&T for time and materials incurred prior to the effective date of termination, plus any third party charges
resulting from such termination. In the event the Service is terminated after the date Customer's obligation to pay for the
Service begins but prior to the expiration of the Service Period, Customer shall pay all Termination and Cancellation
Charges as specified in the Tariff or Guidebook (or, where applicable, the promotion filing); provided, however, that for
Services provided in the State of Tennessee, in the event that the Customer terminates this tariff term plan without cause
prior to the expiration of this term plan, the Customer shall pay a termination charge as specified in the AT&T Tariffs
(Section A2.4.10.E.1 and B2.4.9.A.4,available on the Web at www.att.com/serviceoublications.
5. Customer agrees to pay any added costs incurred by AT&T due to a Customer initiated change in the location of the
requested Service prior to the time the Service is installed.
6. BellSouth®Centrex Service Period begins on the first bill date following conversion for those Customers whose service is
converted from ESSX® / Digital ESSX® Service or MultiServSM / MultiServSM Plus Service. BellSouth® Centrex
Page 2 of 3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
4111110
AT&T
AT&T ILEC BellSouth®Centrex("Service")
Intrastate Pricing Schedule/Letter of Election
Service Period begins on the service installation date for those Customers choosing BellSouth.Centrex as a new service,
or who are replacing any other service with BellSouth Centrex.
7. The Customer may migrate to a higher Payment Plan at any time during the. service period, but may not migrate to a
lower Payment Plan during the service period without incurring cancellation charges...
8. Customer understands that AT&T will attempt to meet the requested installation date, but.makes no warranty, either
expressed or implied,that the requested date will be met.
9. AT&T also offers a "Satisfaction Guarantee"with BellSouth®Centrex Service, as described in the Tariff. If the Customer
wishes to exercise the Satisfaction Guarantee,written notification must be provided to AT&T within ninety(90)days of the
effective billing date of this order.
10. The Service Attachment describes the service period, monthly recurring charges, and non-recurring charges for the
quantity of Service the Customer has ordered. In the event that any extended or total amounts in this Pricing Schedule or
the Service Attachment conflict with any per-component rates in the Service Attachment, the per-component rates shall
control.
Attachment#1
BellSouth®Centrex Service
State:Florida
Service Period:36 Months
The attached QuoteExpert document, incorporated herein by reference,contains rate elements required for Centrex. Those
subject to rate stabilization are indicated in the Al2.25(GSST)or Service Descriptions and Price Lists,as applicable. Other
charges mandated or permitted by Federal,State,or Local statutes may also apply.
Attach QuoteExpert document to the Pricing Schedule
For internal use only
Billing Telephone Number for Existing service, if applicable: (305)993—2000
End of Document
Page 3 of 3
Jp6186 091318 1-94NPC5F Centrex LOE 01/16/2017 me3631
20190219-4681
u.at&t . . . .
•
.Addendum to AT&T ILEC Intrastate Pricing Schedule
C
ase Number FL18-0.815703
•.
155542UA
•
. , AT&T MA Reference No. 15 A -
Customer.. :
. AT&T
Cityof Miami Beach• . .... .
AT&T:ILEC Service-Providing Affiliate :
Street Address: 1755 Meridian Ave
City:•Miami_Beach. State/Province: FL. . .
Zip Code::33139=: : Country: USA.: :
• Customer Contact(for Notices) ' : . .AT&T Contact(for Notices)
Name:Jason Crouch Name: Daphne Gilbert
: Title::Procurement Street Address:':13450 W Sunrise Blvd . .
Street Address: .1755 Meridian Ave .:' ' . . : .:• : .City: Sunrise State/Province: FL :
City: Miami Beach;_ • : Zip:Code: 33323- l Country: USA
:: : State/Province: FL ' ' ' ;.. .. Telephone: 81.3-504-0731 Fax .•.: :
Zip Code: 33139- Email:: dd1829@att.corn ,
County: USA:. : .
Y • Sales/Branch Manager:: :.
• Telephone:;:305673:7000 . . : :_ SCVP Name:
•
Fax: - • • Sales Strata: • Sales Region;
' Email: 'asoncrouch miamibeachfl ob With-a'copy(for Notices)to:
l @.. 9
Customer Account Number or Master AT&T•Corp.
Account Number: One AT&T Way -
Bedminster,NJ 07921-0752 :: . - .
ATTN: Master Agreement Support:Team
Email:: mast(aatt.:com _ .. . 1:: •
' This Pricing Schedule Addendum to FL11=0841-02 for the serv,ice(s) identified below (:"Service") is part of the Agreement referenced
• above. •Customer:requests that its identity lie kept confidential and not be publicly disclosed by AT&T or by.any regulatory commission,
::: unless required by law:•::
Please.sign by 5/24/2019. •• .
This Agreement signed by AT&T first,is effective upon Customer signature provided that such fully signed Agreement is returned to AT&T
not more than forty-five(45)days after AT&T's signature:date. Any change made to:this document renders the Agreement null and
void,; . :
except for changes expressly authorized by the terms of this Agreement. .
::Customer •: • AT&T ::.: :. !
(by its authoriz d rrestrttive) (by its authorized representative) .
1
B . _ BY: ; -iO
Name:: Dan Gelber;: Name' } :.' Z
: Mayor
C e +
Title: Title: SP• JDif D+►� .treP:
Date: : : . . Date; : :
9/19i-toil q . .
:: ::i : .:. , .
ATTE
•
.�.. ., L I.t. .
} ¢ r1C. Page i.of 4
: FORM& LANGUAGE AT&T and Customer Confidential Information I _
& FO
. X�CUTION . . .
. Cit orney '):j-( ( 1
{1 ( Z
. . Y:Att Date
at&t
Addendum to AT&T ILEC Intrastate Pricing Schedule
Case Number FL18-0815-03
Option 1 of 1
SERVICE: This Addendum Agreement offers an extension to the service period of the Customer's existing
BellSouth@ Metro Ethernet service,
MegaLink@ service,
BellSouth®Primary Rate ISDN-Voice/Data(Standard)service,
And Business Lines as part of Basic Local Exchange Service.
TERM: This Addendum provides for a thirty-six(36)month and Customer may exercise two(2)one-year renewal options with sixty(60)
day written notice and renewal is accepted by both parties.
Growth Clause For Primary Rate ISDN service:
(a) Circuits may be added during the first twelve(12)months of the Agreement or by 6/30/22,whichever is earlier,at the
MRC&NRC rates approved herein,and will be coterminous with the initial term of the Agreement.
(b) Any circuits added after 12 months,but before 6/30/22,will require a new 12 month Minimum Payment Period(i.e.non-
coterminous Add).
(c) No Adds can be installed after June 30,2022.
(d) Growth pricing assumes that facilities exist and no extraordinary costs are to be incurred in provisioning the service.
All terms and conditions of Pricing Schedule FL11-0841-02 apply to this Addendum unless modified herein.
Page 2 of 4
AT&T and Customer Confidential Information
at&t
Addendum to AT&T ILEC Intrastate Pricing Schedule
Case Number FL18-0815-03
Option 1 of 1
RATES AND CHARGES
Rate Elements Non-Recurring Monthly Rate USOC
1. There are no changes to the rate $.00 $.00
elements.
Page 3 of 4
AT&T and Customer Confidential Information
at&t
Addendum to AT&T ILEC Intrastate Pricing Schedule
Case Number FL18-0815-03
Option 1 of 1
RATES.AND CHARGES
NOTES:
1. All rules and regulations for Primary Rate ISDN service as set forth in the General Exchange Guidebooks are applicable to this
Agreement with the exception that volume discounts as outlined in the Guidebook do not apply. The rate elements included herein have
been specifically discounted. Other rate elements used in the provision of the service have not been listed,but may be found in the
appropriate Company Guidebook. Examples of other rate elements are: FCC surcharges,regulatory fees,taxes,or charges for features
ordered that are not listed in the Agreement.
2. Apply five End User Common Line Charges for each Primary Rate Interface.
3. The following nonrecurring charges will not apply upon installation. However,if all or any part of the service is disconnected prior to the
expiration of the selected term,then Customer will pay full nonrecurring charges that were waived at installation as identified below in
addition to applicable termination liability charges.
State USOC 1 LD1 E USOC PR71 V USOC PR7BV USOC*WGGVF
Florida $875.00 $110.00 $5.00 $423.00 each
*Upon Customer's request to disconnect all Service prior to the expiration of the selected term, Customer will pay a one-
time Contract Preparation Charge in the amount(s)stated above.
4. NOTICE OF WITHDRAWAL
Service and Service Component Withdrawals during Pricing Schedule Term
Prior Notice Required from AT&T to Withdraw and Terminate a Service 12 months
Prior Notice Required from AT&T to Withdraw and Terminate a Service Component 120 days
All trademarks and service marks contained herein are owned by AT&T Intellectual Property and/or AT&T affiliated companies.
END OF ARRANGEMENT AGREEMENT OPTION 1
•
Page 4 of 4
AT&T and Customer Confidential Information
AT&T MA Reference No.
AT&T PS Contract ID BVP3516964
dt8t
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
Customer AT&T
CITY OF MIAMI BEACH AT&T Corp.
Street Address: 1100 WASHINGTON AV
City: MIAMI BEACH State/Province: FL
Zip Code: 33139 Country: United States
Customer Contact(for Notices) AT&T Contact(for Notices)
Name: FRANK QUINTANA Name: DAPHNE DILBERT
Title: Street Address: 13450 W Sunrise Blvd
Street Address: 1755 MERIDIAN AVE City: Ft Lauderdale State/Province: FL
City: MIAMI BEACH Zip Code: 33323 Country: United States
State/Province: FL Telephone: 8135040731
Zip Code: 33139 Email: dd1829@us.att.com
Country: United States Sales/Branch Manager: Espe Diaz Bello
Telephone: (305)673-7040 SCVP Name: ERIK LINDBORG
Email: frankquintana@miamibeachfl.gov Sales Strata: BCS GEM Sales Region: SE
With a copy to:
AT&T Corp.
One AT&T Way
Bedminster, NJ 07921-0752
ATTN: Master Agreement Support Team
Email: mast anatt.com
This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above.
The undersigned, on behalf of Customer, acknowledges that Customer has received and understands the advisories concerning (i) the
circumstances under which,and(ii)the non-US countries in which,emergency calling(including but not limited to E911 service or its equivalent
in other countries)is not or may not be available,as stated and identified in the AT&T Business Voice over IP Services Service Guide found in the
SG Library at http://serviceguidenew.att.com.Such circumstances include,but are not limited to,relocation of the User's CPE,use of a non-native
or virtual telephone number, failure in the broadband connection, loss of electrical power, and delays that may occur in updating the Customer's
locationin the automatic location information database. For additional Most of World advisories, see section "Additional Terms," sub-heading
"Emergency Calling Most of World".
This Pricing Schedule signed by AT&T first, is effective upon Customer signatureprovided that such fully signed Pricing Schedule is returned to
AT&T not more than forty-five(45) days after AT&T's signature date. Any change made to this document renders the Pricing Schedule null and
void,except for changes expressly authorized by the terms of this Pricing Schedule.
Page 1 of 4
ASAP!
Jp6186 082817 SR-1-6ZHAAOR RLR 858622 Jp6186 011819
REV:MM7934-082218-RLR:907554.5 ps_bvoip_newstart v Feb 2017
ROME ID 1-6Z38Y9Q
AT&T Solution No. FMO351696417082
AT&T MA Reference No.
AT&T PS Contract ID BVP3516964
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
1.SERVICES
Service Service Publication Location
AT&T IP FLEXIBLE REACH http://servicequidenew.att.com/sq flashPlayerPaqe/BVOIP
2. PRICING SCHEDULE TERM AND EFFECTIVE DATES
Pricing Schedule Term 36 Months
Pricing Schedule Term Start Date Effective Date of this Pricing Schedule
• Effective Date of Rates and Discounts Effective Date of this Pricing Schedule
Customer may extend the Pricing Schedule Term for one or two 12 month
periods(each,an"Extension Period")upon written notice to AT&T at least forty-
five(45)days prior to the expiration of the original Service Period(or of the first
Optional Extension Extension Period,if applicable). At the end of.the Extension Periods mentioned
above,Customer may extend the Pricing Schedule Term for one 3 month period
(an"Extension Period")upon written notice to AT&T at least forty-five(45)days
prior to the expiration of the second Extension Period.
3. MARC
MARC under this Pricing Schedule None
4. MINIMUM PAYMENT PERIOD
Percent of Monthly Service Fees Due Upon Termination Prior Minimum Payment Period
Service Components _ to Completion of Minimum Payment Period per Service Component
All Service5000 Longer of 12 months or until the end of the
Components Pricing Schedule Term
5. ADDITIONAL TERMS AND CONDITIONS
5.1 Emergency Calling Most of World
Emergency Calling Most of World
At or before Service activation at a Most of World Site with outbound BVoIP calling, Customer certifies it has and agrees to
continuously keep individual business lines and other appropriate facilities with a local service provider or other provider capable
of,and responsible for,providing Customer access to three-digit emergency dialing services,if AT&T does not provide emergency
dialing service and for as long as AT&T provides outbound BVoIP service to that Site. Customer is responsible to ensure that all
calls to these emergency dialing service numbers are routed over appropriate facilities to ensure completion provided by that local
service provider,or other provider. To the extent not prohibited by applicable law,subject to the limitation on Customer's liability,
as set forth in Section 768.28,Florida Statutes,Customer agrees to indemnify and defend AT&T from and against any and all third-
party claims and related loss, liability, damage and expense, arising from Customer's failure to perform Customer's obligations
outlined in this Section. AT&T's provisioning of outbound BVoIP service is conditioned upon Customer's full compliance with
these obligations,and failure to do so is a material breach of this Agreement.
5.2 White Pages,Yellow Pages,Directory Assistance
White Pages,Yellow Pages and Directory Assistance database listings are subject to(1)rules, regulations,guidelines and requirements of
Business Directory Publishers and Directory Assistance providers, including but not limited to AT&T Affiliates, relating to the information
which may,may not or must be included in listings,and(2)federal,state and local laws,ordinances and regulations,including those relating
to deceptive practices and deceptive advertising. Customer(not AT&T) is solely responsible for complying with (1) and (2). If Customer
supplies information to AT&T that,according to the Business Directory Publisher or Directory Assistance provider or otherwise,violates(1)
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Jp6186 082817 SR-1-6ZHAAOR RLR 858622 Jp6186 011819
REV:MM7934-082218-RLR:907554.5 ps_bvoip_newstart v Feb 2017
ROME ID 1-6Z38Y9Q
AT&T Solution No. FMO351696417082
AT&T MA Reference No.
AT&T PS Contract ID BVP3516964
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
or does or may violate(2),Customer understands that its listing information may,without advance notice,be rejected or removed from White
Pages, Yellow Pages and Directory Assistance databases, and, to the extent not prohibited by applicable law, subject to the limitation on
Customer's liability, as set forth in.Section 768.28,Florida Statutes, Customer will indemnify and hold AT&T and its Affiliates harmless from
any and all losses, liability, damages, fines, claims, costs or expenses (including attorneys' fees) of any kind, suffered by AT&T, by any
AT&T Affiliate,by Customer or by any third party as a result of Customer'sbreach of its obligation.
5.3 Broadband Connectivity
This Pricing Schedule does not include transport necessary for the provision of AT&T Flexible Reach Service Over Any Transport. Customer
must obtain broadband connectivity separately under an AT&T or third-party contract.
6. RATES
Discounts are applied to the applicable Service Publication rates.
•
7. DISCOUNTS
MRC=Monthly Recurring Charge
NRC=Non-Recurring Charge
7.1 US DISCOUNTS
I. Common Billable Elements
Table A:Common Billable Elements(apply regardless of Underlying Transport Service)
Item Type of Charge Element Discount
US Off-Net Calling Charge Per Usage 60.00%
(US Terminated Off-Net Calling Charge)
Non-US Terminated Off-Net Calling Charge—fixed , Per Usage .20.00%
Non-US Terminated Off-Net Calling Charge—mobile Per Usage 20.00%
AT&T IP Flexible Reach Enhanced Features Package Charge MRC,per Concurrent Call 100.00%
II. Calling Plan Discounts
Table A:Calling Plan A(IP Long Distance Only)
Item Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount
Calling Plan Setup Fee NRC per Site 100.00% Not available
Calling Plan Charge MRC,per Concurrent Call 20.00% Not available
Table B:Calling Plan B(IP Local and IP Long Distance)
Item I Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount
Calling Plan Setup Fee NRC per Site 100.00% Not available
Calling Plan Charge* MRC,per Concurrent Call 20.00% Not available
Telephone Number Charge MRC,per Number 100.00% Not available
*This charge is waived for all AT&T Voice DNA Sites.
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ROME ID 1-6Z38Y9Q
AT&T Solution No. FM0351696417082
AT&T MA Reference No.
AT&T PS Contract ID BVP3516964
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
Table C:Calling Plan C(IP Local and IP Long Distance Bundle)
Item Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount
Calling Plan Setup Fee NRC per Site 100.00% Not available
Calling Plan Charge MRC,per Concurrent Call 85.36% Not available
Telephone Number Charge MRC,per Number 100.00% Not available
III. Underlying Transport Services Support Charges
Table A:VoIP Module Charges
Item •Type of Charge Element Discount
VoIP Module Card(if MRC,per Concurrent Call(where the list price will vary by number of 20.00% '
applicable) Concurrent Calls)
Table B: Help Desk and AT&T CPE Charges(apply only if AT&T VPN is the Underlying Transport Service)
Item Type of Charge Element Discount
Help Desk Service Charge(not applicable) MRC per Site 100.00%
Equipment Setup Fee(optional) NRC per Site 100.00%
VQM Charge(small) MRC per Site 100.00%
VQM Charge(medium) MRC per Site 100.00%
VQM Charge(large) MRC per Site 100.00%
VQM Charge(x large) MRC per Site 100.00%
VoIP Adapter—TDM,Service Establishment NRC per Site 100.00%
VoIP Adapter—TDM MRC per Concurrent Call per Site 20.00%
VoIP Adapter Functionality—SBC, Service Establishment NRC per Site 100.00%
VoIP Adapter Functionality—SBC,Aggregated Router MRC per Concurrent Call per Site 20.00%
VoIP Adapter Functionality—SBC, Integrated Router MRC per Concurrent Call per Site 20.00%
Table C:AT&T IP Flexible Reach Hardware-impacting Move/Add/Change/Delete(MACD)Charges(apply only if AT&T VPN is the
Underlying Transport Service)
Item Type of Charge Element Discount
Concurrent Call Change Charge(only if a VQM change is also required) NRC per occurrence 100.00%
This is the last page of the Pricing Document.
•
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ROME ID 1-6Z38Y9Q •
"AT&T Solution No.FM0351696417082
AT&T MA Reference No.
• AT&T PS Contract ID BVP3534742
at&t
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
Customer AT&T
CITY OF MIAMI BEACH AT&T Corp.
Street Address: 1100 WASHINGTON AV
City: MIAMI BEACH State/Province: FL
Zip Code: 33139 Country: United States
Customer Contact(for Notices) AT&T Contact(for Notices)
Name: FRANK QUINTANA Name: DAPHNE DILBERT
Title: Street Address: 13450 W Sunrise Blvd
Street Address: 1755 Meridian Ave 4th floor City: Ft Lauderdale State/Province: FL
City: MIAMI BEACH Zip Code: 33323 Country: United States
State/Province: FL Telephone: 8135040731
Zip Code: 33139 Email: dd1829@us.att.com
Country: United States Sales/Branch Manager: ERIK LINDBORG
Telephone: 3056737040 SCVP Name: ERIK LINDBORG
Email: frankquintana@miamibeachfl.gov Sales Strata: BCS GEM Sales Region: SE
With a copy to:
AT&T Corp.
One AT&T Way
Bedminster,NJ 07921-0752
ATTN: Master Agreement Support Team
Email: mastatt.com
AT&T Solution Provider or Representative Information(if applicable) ❑
Name: Company Name:
Agent Street Address: City: State: Zip Code: Country:
Telephone: Fax: Email: Agent Code:
This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above.
The undersigned, on behalf of Customer, acknowledges that Customer has received and understands the advisories concerning (i) the
circumstances under which,and(ii)the non-US countries in which,emergency calling(including but not limited to E911 service or its equivalent
in other countries)is not or may not be available,as stated and identified in the AT&T Business Voice over IP Services Service Guide found in the
SG Library at http://servicepuidenew.att.com.Such circumstances include, but are not limited to, relocation of the User's CPE, use of a non-native
or virtual telephone number,failure in the broadband connection, loss of electrical power, and delays that may occur in updating the Customer's
location in the automatic location information database. For additional Most of World advisories, see section "Additional Terms," sub-heading
"Emergency Calling Most of World".
Page 1 of 4
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AT&T Solution No. FMO353474217112 jp6186 011819
AT&T MA Reference No.
AT&T PS Contract ID BVP3534742
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
1.SERVICES
Service Service Publication Location
AT&T IP FLEXIBLE REACH http://servicequidenew.att.com/sq flashPlaverPaqe/BVOIP
2. PRICING SCHEDULE TERM AND EFFECTIVE DATES
Pricing Schedule Term 36 Months
Pricing Schedule Term Start Date Effective Date of this Pricing Schedule
Effective Date of Rates and Discounts Effective Date of this Pricing Schedule
Customer may extend the Pricing Schedule Term for one or two 12 month
periods(each,an"Extension Period")upon written notice to AT&T at least forty-
five(45)days prior to the expiration of the original Service Period(or of the first
Optional Extension Extension Period,if applicable). At the end of the Extension Periods mentioned
above,Customer may extend the Pricing Schedule Term for one 3 month period
(an"Extension Period")upon written notice to AT&T at least forty-five(45)days
prior to the expiration of the second Extension Period.
3. MARC
MARC under this Pricing Schedule None
4. MINIMUM PAYMENT PERIOD
Percent of Monthly Service Fees Due Upon Termination Prior Minimum Payment Period
Service Components to Completion of Minimum Payment Period per Service Component
All Service500�o Longer of 12 months or until the end of the
Components Pricing Schedule Term
5. ADDITIONAL TERMS AND CONDITIONS
5.1 Emergency Calling Most of World
Emergency Calling Most of World
At or before Service activation at a Most of World Site with outbound BVoIP calling, Customer certifies it has and agrees to
continuously keep individual business lines and other appropriate facilities with a local service provider or other provider capable
of,and responsible for,providing Customer access to three-digit emergency dialing services,if AT&T does not provide emergency
dialing service and for as long as AT&T provides outbound BVoIP service to that Site. Customer is responsible to ensure that all
calls to these emergency dialing service numbers are routed over appropriate facilities to ensure completion provided by that local
service provider,or other provider. To the extent not prohibited by applicable law,subject to the limitation on Customer's liability,
as set forth in Section 768.28,Florida Statutes,Customer agrees to indemnify and defend AT&T from and against any and all third-
party claims and related loss, liability, damage and expense, arising from Customer's failure to perform Customer's obligations
outlined in this Section. AT&T's provisioning of outbound BVoIP service is conditioned upon Customer's full compliance with
these obligations,and failure to do so is a material breach of this Agreement
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ROME ID 1-7G8641O.
MM7934-112817-SR: 1-7GCTEEC-RL:858617.3 ps_bvoip_newstart v Feb 2017
AT&T Solution No. FMO353474217112 jp6186 011819
AT&T MA Reference No.
AT&T PS Contract ID BVP3534742
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
5.2 White Pages,Yellow Pages,Directory Assistance
White Pages,Yellow Pages and Directory Assistance database listings are subject to(1)rules, regulations,guidelines and requirements of
Business Directory Publishers and Directory Assistance providers, including but not limited to AT&T Affiliates, relating to the information
which may,may not or must be included in listings,and(2)federal,state and local laws,ordinances and regulations,including those relating
to deceptive practices and deceptive advertising. Customer(not AT&T) is solely responsible for complying with (1) and (2). If Customer
supplies information to AT&T that, according to the Business Directory Publisher or Directory Assistance provider or otherwise, violates(1)
or does or may violate(2),Customer understands that its listing information may,without advance notice,be rejected or removed from White
Pages, Yellow Pages and Directory Assistance databases, and, to the extent not prohibited by applicable law, subject to the limitation on
Customer's liability, as set forth in Section 768.28, Florida Statutes, Customer will indemnify and hold AT&T and its Affiliates harmless from
any and all losses, liability, damages, fines, claims, costs or expenses (including attorneys'fees) of any kind, suffered by AT&T, by any
AT&T Affiliate,by Customer or by any third party as a result of Customer's breach of its obligation.
5.3 Broadband Connectivity
This Pricing Schedule does not include transport necessary for the provision of AT&T Flexible Reach Service Over Any Transport. Customer
must obtain broadband connectivity separately under an AT&T or third-party contract.
6. RATES
Discounts are applied to the applicable Service Publication rates.
7. DISCOUNTS
MRC=Monthly Recurring Charge
NRC=Non-Recurring Charge
7.1 US DISCOUNTS
I. Common Billable Elements
Table A:Common Billable Elements(apply regardless of Underlying Transport Service)
Item Type of Charge Element Discount
US Off-Net Calling Charge Per Usage 60.00%
(US Terminated Off-Net Calling Charge)
Non-US Terminated Off-Net Calling Charge—fixed Per Usage 60.00%
Non-US Terminated Off-Net Calling Charge—mobile Per Usage 60.00%
AT&T IP Flexible Reach Enhanced Features Package Charge MRC,per Concurrent Call 100.00%
II. Calling Plan Discounts
Table C:Calling Plan C(IP Local and IP Long Distance Bundle)
Item. Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount
Calling Plan Setup Fee NRC per Site 100.00% Not available
Calling Plan Charge. MRC,per Concurrent Call 85.36% Not available
Telephone Number Charge MRC,per Number 100.00% Not available
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AT&T Solution No. FMO353474217112 jp6186 011819
AT&T MA Reference No.
AT&T PS Contract ID BVP3534742
AT&T IP FLEXIBLE REACH
PRICING SCHEDULE
III. Underlying Transport Services Support Charges
Table A:VoIP Module Charges
Item Type of Charge Element Discount
VoIP Module Card(if MRC,per Concurrent Call(where the list price will vary by number of 100.00%
applicable) Concurrent Calls)
This is the last page of the Pricing Document.
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AT&T Solution No. FMO353474217112 jp6186 011819
ATTACHMENT A
RESOLUTION COMMISSION ITEMS AND COMMISSION
MEMORANDUM
RESOLUTION NO. 2018-30393
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE
CITY MANAGER, PURSUANT TO PURSUANT TO REQUEST FOR
PROPOSALS (RFP) NO. 2018-154-JC FOR TELECOMMUNICATIONS
SERVICES; AUTHORIZING THE ADMINISTRATION TO ENTER INTO
NEGOTIATIONS WITH THE SOLE PROPOSER, ATV-CORPORATION; AND
FURTHER, AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN
AGREEMENT UPON CONCLUSION OF SUCCESSFUL NEGOTIATIONS BY
THE ADMINISTRATION..
WHEREAS, the Information Technology Department requires telecommunications
services for the daily operation of the City'sbusiness technology requirements; and
WHEREAS, in 2015., the City of Miami Beach acquired telecommunications services
with AT&T Corporation under a Palm Beach County School District contract, Master Services r
Agreement("MSA") No. 150578UA; and
WHEREAS, the purpose of the MSA was to purchase the Services at the rates that
were competitively procured by the Palm Beach County School District, until a longer-term
solution could be identified; and
WHEREAS, on December 13, 2017, the City Commission directed City staff to prepare
a competitive solicitation for telecommunications services; and
WHEREAS, further, on January 17, 2018, the City Administration referred a discussion
to the Finance and Citywide Projects Committee ("Finance Committee") regarding
telecommunications services; and
WHEREAS, on January 19, 2018, the Finance Committee unanimously recommended
that the Mayor and City Commission direct the City Administration to issue a solicitation for
telecommunications services; and
WHEREAS, February 14, 2018, the City Commission adopted Resolution No. 201.8-
30177, directing the City Administration to issue a solicitation for telecommunications services;
and
WHEREAS, on April 25, 2018, the City issued Request for Proposal (RFP) NcT 2-018-
154-JC, for telecommunications services; and
WHEREAS, nine-hundred fifty-six (956) vendors were notified via Public Purchase of
the RFP; and one-hundred forty-one (141) vendors accessed the RFP notice via Public
Purchase; and
WHEREAS, the pre-proposal meeting was publically advertised; a voluntary pre-
proposal conference was held on May 4, 2018; and four (4) vendors attended the voluntary pre-
proposal meeting; and
WHEREAS, on May 16, 2018, the City received one (1) proposal, from AT&T
Corporation; and,
F:IPURCI$ALL1Solicitations1201812018-154-JC Telecommunications Services\04-Commission Cocuments102-
Award
WHEREAS, the City received three (3) Statements of"No Bid"from Encore Technology,
Hotwire Communications, and World-Wide Technology, Inc.; and
WHEREAS, on May 7, 2018, the City Manager, via Letter to Commission (LTC) No. 251-
2018, appointed an Evaluation Committee (the "Committee"); and
WHEREAS, pursuant to Section 0400, Proposal Evaluation, in the event that only one
responsive proposal is received, the City Manager, after determinetion that the sole responsive
proposal materially meets the requirements of the RFP, may, without an evaluation committee,
recommend to the City Commission that the Administration enter into negotiations; and, -
WHEREAS, pursuant to the foregoing, the Administration determined that the sole
proposal from AT&T Corporation was responsive and materially met the requirements of the
RFP, and accordingly, an evaluation committee was not convened; and
WHEREAS, Section 2-367(b) of the City Code provides that where only one (1) bid is
received the City Manager may reject the bid and reJadvertise, or proceed with a
recommendation; and
WHEREAS, after reviewing the single proposal submission received, the City Manager
recommends that the Mayor and City Commission approv the resolution authorizing the
Administration to enter into negotiations with AT&T Corporation
NOW, THEREFORE, BE IT DULY RESOLVED Y THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLOR DA, that the Mayor and City
Commission hereby accept the recommendation of the City Manager pertaining to proposals
received, pursuant to Request for Proposals No. 2018-154-JC (the RFP), Telecommunications
Services; authorize the Administration to enter into negotiations with AT&T Corporation, the sole
proposer;, and further authorize the Mayor and City Clerk to execute an agreement upon
conclusion of successful negotiations by the Administration.
PASSED AND ADOPTED this a S day of 4( 2018.
/ .
AollIll/°°a11111
-- DanGel el-Mr_or
ATTEST:
.7sjif
6:4AV . ' APPROVED AS TO
Rafael E. Granada, City Clerk ,ice�� �4l+i FORM &LANGUAGE
............ %-v � &FOR EXECUTION
�•..
;• ,d'""''; ooh
s `4 - p Om (ri
%.*A...INCORP TED'
ORA GltyAttoeney Oats
Ar
400+i`� ,.....a." • Mgr
i
4,447kIC -r 2,6,E
F;\PURL\$ALL\Solicitations12018\2018-154-JC Telecommunications Services\04-Commission Documents\02-
Award
Resolutions - C7 I
MI M AC .
COMMISSION MEMORANDUM
TO: - Honorable Mayor and Members of the City Commission-FROM: Jimmy L. Morales, City Manager
DATE: July 25, 2018 -
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE .CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY
MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 2018-154-JC
FOR TELECOMMUNICATIONS SERVICES; AUTHORIZING THE
ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE SOLE
PROPOSER, AT&T CORPORATION; AND FURTHER, AUTHORIZING THE
MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT UPON CONCLUSION
OF SUCCESSFUL NEGOTIATIONS BY THE ADMINISTRATION.
RECOMMENDATION •
Adopt the Resolution.
ANALYSIS — - - - --
Telecommunications services are essential to the Administration's ability to establish and support the
daily business technology needs of all City departments. The City has been acquiring
telecommunications services pursuant to a competitively bid agreement by Palm Beach County.
However, the Administration has determined that the City's interests would be better served issuing
its own competitive solicitation, with the anticipation of achieving more favorable contractual
termsand current technology benefits.
Therefore, through RFP 2018-154-JC, the Administration solicited proposals from qualified firms
capable of providing the necessary telecommunications infrastructure meeting the City's technology
requirements. Such services include, digital phone service, Metro E, Primary Rate Interface (PRI),
Voice Grade Circuits (VG)., Remote Call Forwarding (RCF), hosted voice mad, Session Irntiation
Protocol (SIP) trunking ports, long distance per minute/pool (PRI), long distance per minute/pool
(SIP), long distance per minute/pool (dedicated trunk),dark/dry fiber, and hosted conference calling.
On April 25; 2018,. the City issued Request, for Proposals (RFP) No, 2018-154-JC, for
telecommunications services.At that time, staff notified prospective proposers via Public Purchase of
the RFP and, subsequently, one-hundred forty-one (141) vendors accessed the RFP. A voluntary
pre-proposal conference was held on May 4, 2018, and was attended by four (4) vendors. REP
responses were due and received on May 16, 2018. However, despite.a large number of vendors
that accessed the solicitation, the City received a total of one (1) proposal. The City only received a
proposal from the following firm: AT&T Corporation. Additionally, the City received three (3)
Statements of No Bid from Encore Technology, Hotwire Communications, and World Wide
Technology.
Page 495 of 1464
The Evaluation Committee was appointed by the City Manager pursuant to LTC#251-2018, to
consider the responsive proposals received. However, the Evaluation Committee was not convened
since the RFP stipulated that, "In the event that only one responsive proposal is received, the City
Manager, after determination that the sole responsive proposal materially meets the requirements of
the RFA may, without an evaluation committee, recommend to the City Commission that the
Administration enter into negotiations." Nonetheless, staff has carefully considered the sole proposal
received and has found it to be responsive to the requirements of the RFP and that it meets or
__ _____exceeds_the_apecificatons_ofthe RFP. Therefore, AT&T Corporation has been deemed the sole
responsive, responsible proposer to the RFP.
The following is a brief summary of the qualifications of the recommended proposer:
AT&T Corporation
AT&T Corporation is the world's largest telecommunications and technology company, serving over
380 million people in their North American network, a global footprint reaching 200 countries, and
employing over 249,000 industry specialists. worldwide. According to their proposal, AT&T
Corporation will reliably provide the City witha network provider capable of delivering an integrated
technology solution, satisfying the networking demands of the City's growing technology
infrastructure. Additionally, AT&T Corporation will provide robust professional support options for
every element of network planning, design, deployment, and service management.
CONCLUSION
Given that only one (1) proposal was received, staff polled bidders that had downloaded the
solicitation asking. them to share why they did not submit a proposal. Only three (3) vendors
responded to the City's inquiry with the following information:
• One prospective bidder responded that it does offer the services required by the RFP, but it
does so only through third parties. The bidder states that it was unable to assemble a team with
a third party to respond to the RFP.
• Another prospective bidder stated that its workload and number of projects precluded it from
- submitting a proposal to the City's RFP. This bidder also stated that it did not feel it could be
competitive in the type of service required by the City.
_ • A third prospective bidder responded that It did not have sufficient time to respond to the RFP
and that it had questions about the requirements of the RFP.
However, despite the City holding a Pre-Proposal meeting to allow bidders to seek clarification on
any questions they may have, none of the issues regarding the type of service, or questions about
the specification were submitted to the City by any of the prospective bidders referenced above.
To-ascertain-that-the-proposed-costs-are-in-line-with-the City's expectations-and current costs,-staff ---
conducted an analysis of current pricing versus the pricing proposed per the RFP. Staff has
determined that award of the RFP will result in approximately $215,000 in annual savings as
compared to current costs.
Therefore, after reviewing the single proposal submission received .from AT:&T Corporation,, i
recommend that the Mayor and City Commission approve the resolution authorizing the
Administration to enter into negotiations with the sole qualified proposer, AT&T Corporation, and
further authorize the Mayor and City Clerk to execute an agreement, upon conclusion of successful
negotiations by the Administration.
KEY INTENDED OUTCOMES SUPPORTED
Page 496 of 1464
•
Build And Maintain Priority Infrastructure With Full Accountability
` I
FINANCIAL INFORMATION
Grant funding will not be utilized for this project:
- —L:egislative-Tracking — — — —
Information Technology/Procurement
ATTACHMENTS:
Description
D Attachment A
D Form Approved Reso.
Page 497 of 1464
, .
.
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Page498 of 1464
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ATTACHMENT B
INVITATION TO BID (RFP)
AND ADDENDUMS
MIAM1BEACH
City of Miami Beach, 1755 Meridian Avenue, 3rd Floor, Miami Beach, Florida 33139,www.miamibeachfl.nov
PROCUREMENT DEPARTMENT
Tel: 305-673-7490.
ADDENDUM NO. 1 •
RFP_ 2018-154-JC
TELECOMMUNICATIONS
_
TELECOMMUNICATIONS SERVICES
May 10, 2018
This Addendum to the above-referenced RFP is issued in response to questions from
prospective proposers, or other clarifications and revisions issued by the City. The RFP is
amended in the following particulars only (deletions are shown by strikethrough and additions
are underlined).
1. ANSWERS TO QUESTIONS RECEIVED. .
I
Q1: Regarding the Centrex portion, would you also accept an alternative to
Centrex?
Al: The City is not looking for alternatives to Centrex for the purposes of
this RFP.
Additional questions received will be answered in, a forthcoming addendum. Any questions
regarding this Addendum should be submitted in writing to the Procurement Department to the
attention of the individual named below, with a copy to the City Clerk's Office at
RafaelGranado( miamibeachfl.dov.
Procurement Contact: Telephone: Email:
Jason Crouch 305-673-7000, ext. 6694 JasonCrouch@miamibeachfl.gov
. t
Proposers are reminded to acknowledge receipt of this addendum as part of your RFP
submission.
/IS' :ly, ,l s- ent Director
'S ADDENDUM NC.1
RFP 2018-154-JC
REQUEST FOR PROPOSALS (RFP)
Telecommunications Services
2018-154-JC
RFP ISSUANCE DATE: APRIL 25, 2018
PROPOSALS DUE: MAX 16, 2018 AT 3:00 PM
ISSUED BY:
MIAMIBEACH
JASON CROUCH
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor, Miami Beach, FL 33139
305.673.7000 x 6694 I iasoncrouch@miamibeachfl.gov I www.miamibeachfl.gov
MIAMI BEACH
TABLE OF CONTENTS
SOLICITATION SECTIONS: PAGE
0100 NOT UTILIZED N/A
-- - ---0200------INSTRUC-T-IONS TO PROPOSERS-&-GENERAL-CONDITIONS _- - 3
0300 PROPOSAL SUBMITTAL INSTRUCTIONS & FORMAT 12
0400 PROPOSAL EVALUATION 14
APPENDICES: PAGE
APPENDIX A PROPOSAL CERTIFICATON, QUESTIONNAIRE AND AFFIDAVITS 17
APPENDIX B "NO PROPOSAL" FORM 24
APPENDIX C MINIMUM REQUIREMENTS & SPECIFICATIONS 26
APPENDIX D SPECIAL CONDITIONS 29
APPENDIX E COST PROPOSAL FORM 32
APPENDIX F INSURANCE REQUIREMENTS 35
2018-154-jC 2
MIAMiBEACH
SECTION 0200 INSTRUCTIONS TO RESPONDENTS&GENERAL CONDITIONS
1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the
means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the
"proposal") to the City for the City's consideration as an option in achieving the required scope of services and
requirements as noted herein. All documents released in connection with this solicitation, including all appendixes
and-addenda,--whether-included-herein-or-released-under-separate-cover,comprise-the-solicitation,—and-are— J complementary to one another and together establish the complete terms, conditions and obligations of the
Proposers and, subsequently, the successful Proposer(s) (the"contractor[s]")if this RFP results in an award.
The City utilizes PublicPurchase (www.publicourchase.com) for automatic notification of competitive solicitation
opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective
Proposer who has received this RFP by any means other than through PublicPurchase must register immediately
with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum
may result in disqualification of proposal submitted.
2. PURPOSE.
The City of Miami Beach Information Technology Department(IT) requires telecommunications services to forty-one
(41) City sites, in an effort to meet the daily business and technology needs of various City departments. In 2015, the
City of Miami Beach acquired telecommunications services under a Palm Beach County School District contract. The
Administration has determined that the City's interests would be better served issuing its own competitive'solicitation,
with the anticipation of achieving better services, an improved pricing structure, and current technology benefits.
Therefore, the City of Miami Beach is seeking a service provider to deliver telecommunication services and 24/7
customerservice support to City-wide facilities. Services include, 1 FB/POTS, Centrex, digital phone service, Metro
E; Primary Rate Interface (PRI), Voice Grade Circuits (VG), Remote Call Forwarding (RCF), hosted voice mail,
Session Initiation Protocol (SIP) trunking.ports, long distance per minute/pool (PRI), long distance per minute/pool
(SIP), long distance per minute/pool (dedicated trunk),dark/dry fiber, and hosted conference calling.
The Information Technology Department has an annual approved budget for this project of$220,000.
3.ANTICIPATED RFP TIMETABLE.The tentative schedule for this solicitation is as follows:
RFP Issued April 25,2018
Pre-Proposal Meeting May 4,2018 AT 2:00 PM
Deadline for Receipt of Questions May 9,2018 AT 5:00 PM
Responses-Due -May46;20--8-4T3:00-PM -- H
Evaluation Committee Review TBD
Tentative Commission Approval Authorizing TBD
Negotiations
Contract Negotiations Following Commission Approval
4. PROCUREMENT CONTACT. Any questions or clarifications concerning this solicitation shall be submitted to the
Procurement Contact noted below:
3
2018-154-JC
MAI BEACH '
Procurement Contact Telephone: Email:
Jason Crouch 305.673.7000 x 6694 'asoncrouch • miamibeachfl.•ov
dditionally, the City Clerk is to be copied on all communications via e-mail at: RafaelGranado(a,miamibeachfl.gov;
or via facsimile: 786-394-4188.
The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be
______._received.mo--later than-seven47)-calendardays-prior-to-the date proposals are due as scheduled in Section 0200-3.All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum.
5. PRE;PROPOSAL MEETING OR-SITE VISIT(S).Only if deemed necessary by the City,a pre-proposal meeting or
site visit(s) may be scheduled.
A Pre-PROPOSAL conference will be held as scheduled in Anticipated RFP Timetable section above at the following
address:
City of Miami Beach
Procurement Department
Conference Room
1755 Meridian Avenue,3rd Floor
Miami Beach, Florida 33139
Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not
mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow
these steps:
(1) Dial the TELEPHONE NUMBER: 1-888-270-9936 (Toll-free North America)
(2) Enter the-MEETING NUMBER: 9415468
Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this
RFP expressing their intent to participate via telephone.
6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective
Proposers are not binding on the City and will be without legal effect, including any information received at pre-
submittal meeting or site visit(s). The City by means of Addenda will issue interpretations or writtenaddenda
clarifications considered necessary by the City in response to questions. Only questions answered by written
addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through
PublicPurchase. Any prospective proposer who has received this RFP by any means other than through
PublicPurchace must register immediately with PublicPurchase to assure it receives any addendum issued to this
RFP Failure to receive an addendum may result mdisquaii icT�a ort of proposal.Written questions show d be received
no later than the date outlined in the Anticipated RFP Timetable section.
7. CONE OF SILENCE. This RFP is subject to, and all proposers are expected to be or become familiar with, the
City's Cone of Silence Requirements, as codified in Section 2-486 of the City Code. Proposers shall be solely
responsible for ensuring that all applicable provisions of the City's Cone of Silence are complied with, and shall be
subject to any and all sanctions, as prescribed therein, including rendering their response voidable, in the event of
such non-compliance. Communications regarding this solicitation are to be submitted in writing to the Procurement
Contact named herein with a copy to the City Clerk at rafaelaranadot.a�.miamibeachfl.gov
2018-154-IC 4
ANI BEACH;
8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following
ordinances/resolutions, which may be found on the City Of Miami Beach website:
httD://web.miamibeachfl.Qov/orocurement/scroll.aspx?id=79113 •
• CONE OF SILENCE CITY CODE SECTION 2-486
• PROTEST PROCEDURES CITY CODE SECTION 2-371
• DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3
•_LOBBYIST REGISTRATIONANDDISCLOSURE OF_EEES _. -.CITY-CODE_SECTIONS_2,481 THROUGH2,406__________ __
• CAMPAIGN CONTRIBUTIONS BY VENDORS CITY CODE SECTION 2-487
• CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT ISSUES CITY CODE SECTION 2-488
• REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE EQUAL BENEFITS FOR CITY CODE SECTION 2-373
DOMESTIC PARTNERS
• LIVING WAGE REQUIREMENT CITY CODE SECTIONS 2-407 THROUGH 2-410
• PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY CITY CODE SECTION 2-374
VETERANS AND TO STATE-CERTIFIED SERVICE-DISABLED VETERAN BUSINESS
ENTERPRISES
• FALSE CLAIMS ORDINANCE CITY CODE SECTION 70-300
• ACCEPTANCE OF GIFTS,FAVORS&SERVICES CITY CODE SECTION 2-449
9. PUBLIC ENTITY CRIME. A person or affiliate who has been placed on the convicted vendor list following a
conviction for public entity crimes may not submit a bid,has
a contract to provide any goods or services to a public
entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or
public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as
a contractor, supplier, sub-contractor, or consultant under a contract with a public entity, and may not transact
business with any public entity in excess of'the threshold amount provided in Sec. 287.017, for CATEGORY TWO
for a period of 36 months from the date of being placed on the convicted vendor list.
10. COMPLIANCE WITH THE CITY'S LOBBYIST LAWS.This RFP is subject to, and all Proposers are expected to
be or become familiar with, all City lobbyist laws. Proposers shall be solely responsible for ensuring thatall City
lobbyist laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including,.
without limitation,disqualification of their responses, in the event of such non-compliance.
11. DEBARMENT ORDINANCE: This RFP is subject to, and all proposers are expected to be or become familiar
with, the City's Debarment Ordinance as codified in Sections 2-397 through 2-406 of the City Code.
12. WITH THE CITY'S CAMPAIGN FINANCE REFORM LAWS. This RFP is subject to, and all Proposers are
expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487
through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of
the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as
prescribed-therein,—including-disqualification-of-their-responses,in-the-event-of-such-non-compliance.
13.CODE OF BUSINESS ETHICS. Pursuant to City Resolution No.2000-23879,the Proposer shall adopt a Code of
Business Ethics("Code")and submit that Code to the Procurement Division with its response or within five (5) days
upon receipt of request. The Code shall, at a minimum, require the Proposer, to comply with all applicable
governmental rules and regulations including, among others,the conflict of interest, lobbying and ethics provision of
the City of Miami Beach and Miami Dade County:
14.AMERICAN WITH DISABILITIES ACT(ADA). Call 305-673-7490 to request material in accessible format;sign
language interpreters(five(5)days in advance when possible),or information on access for persons with disabilities.
For more information on ADA compliance, please call the Public Works Department, at 305-673- 7000, Extension
2984.
2018-154-IC 5
MIAMI BEACH
15. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS. The City reserves the right to postpone
the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days
written notice of any such postponement to all prospective Proposers through PublicPurchase.
16. PROTESTS. Proposers that are not selected may protest any recommendation for selection of award in
accordance with eh proceedings established pursuant to the City's bid protest procedures, as codified in Sections 2-
370-and Z=371 of
-
370-and-2=371-of the-City-Code-(the City's Bid Protest Ordinance).-Protest-not-tirrrely-made-pursuant-to the
requirements of the City's Bid Protest Ordinance shall be barred.
17. JOINT VENTURES. Joint Ventures are not allowed. Proposals shall be submitted only by the prime contractor
who will serve as the CMR. The City will only contract with the prime contractor who will serve as the CMR.
Proposals may, however, identify other sub-contractors or sub-consultants to the prime Proposer who may serve as
team members.
18.VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City Code Section 2-374,the City shall give
a preference to a responsive and responsible Proposer which is a small business concern owned and controlled by a
veteran(s) or which is a service-disabled veteran business enterprise, and which is within five percent (5%)of the
lowest responsive, responsible proposer, by providing such proposer an opportunity of providing said goods or
contractual services for the lowest responsive proposal amount (or in this RFP, the highest proposal amount).
Whenever, as a result of the foregoing preference, the adjusted prices of two (2) or more proposers which are a
small business concern owned and controlled by a veteran(s) or a service-disabled veteran business enterprise
constitute the lowest proposal pursuant to an RFP or oral or written request for quotation, and such proposals are
responsive, responsible and otherwise equal with respect to quality and service, then(the award shall be made to the
service-disabled veteran business enterprise.
19. DETERMINATION OF AWARD.The final ranking results of Step 1 & 2 outlined in Section 0400, Evaluation of
Proposals, will be considered by the City Manager who may recommend to the City Commission the, Proposer(s)
s/he deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's
recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami
Beach City Code Section 2-369, including the following considerations:
(1)The ability,capacity and skill of the Proposer to perform the contract.
(2)Whether the Proposer can perform the contract within the time specified,without delay or
interference.
(3)The character, integrity, reputation,judgment, experience and efficiency of the Proposer.
(4)The quality of performance of previous contracts.
(5)The previous and existing compliance by the Proposer with laws and ordinances relating to the
contract.
The City Commission shall consider the City Manager's recommendation and may approve such
recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and '
select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also reject all
Proposals.
20. NEGOTIATIONS. Following selection, the City reserves the right to enter into further negotiations with the
selected Proposer. Notwithstanding the preceding, the City is in no way obligated to enter into a contract with the
selected Proposer in the event the parties are unable to negotiate a contract. It is also understood and
acknowledged by Proposers that no property, contract or legal rights of any kind shall be created at any time until
and unless an Agreement has been agreed to;approved by the City; and executed by the parties.
2018-154-JC 6
MIAMI BEACH
21. POSTPONEMENT/CANCELLATION/ACCEPTANCE/REJECTION. The City may, at its sole and absolute
discretion, reject any and all, or parts of any and all, responses; re-advertise this RFP; postpone or cancel, at any
time, this RFP process; or waive any irregularities in this RFP, or in any responses received as a result of.this RFP.
Reasonable efforts will be made to either award the proposer the contract or reject all proposals within one-hundred
twenty(120)calendardays.after proposal opening date.A proposer may withdraw its proposal after expiration of one
-- —hundred twenty-(120) calendar days from the dateof proposal-opening-by delivering-written-notice of withdrawal to
the Procurement Department prior to award of the contract by the City Commission.
22. PROPOSER'S RESPONSIBILITY. Before submitting a response, each Proposer shall be solely responsible for
making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions
and requirements affecting the full performance of the contract. Ignorance of such conditions and requirements,
and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any
obligation to comply with every detail and with all provisions and requirements of the contract, and will not be
accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the
Proposer.
23.COSTS INCURRED BY PROPOSERS.All expenses involved with the preparation and submission of Proposals,
or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and
expense)of the Proposer,and shall not be reimbursed by the City.
24. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby acknowledge and agree, that
the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the
Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or
agents of the City.
24. OCCUPATIONAL HEALTH AND SAFETY. In compliance with Chapter 442, Florida Statutes, any toxic
substance listed in Section 38F-41.03 of the Florida Administrative Code delivered as a result of this proposal must
be accompanied by a Material Safety Data Sheet(MSDS)which may be obtained from the manufacturer.
25. ENVIRONMENTAL REGULATIONS. The City reserves the right to consider a proposer's history of citations
and/or violations of environmental regulations in investigating a proposer's responsibility, and further reserves the
right to declare a proposer not responsible if the history of violations warrant such determination in the opinion of the
City. Proposer shall submit with its proposal, a complete history of all citations and/or violations, notices and
dispositions thereof. The non-submission of any such documentation shall be deemed to be an affirmation by the
Proposer that there are no citations or violations. Proposer shall notify the C_Itt immediatejy of notice ofy citation
or violation which proposer may receive after the proposal opening date and during the time of performance of any
contract awarded to it.
26.TAXES.The City of Miami Beach is exempt from all Federal Excise and State taxes.
27. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules,
proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will
be at the Proposer's risk and may result in the Proposal being non-responsive.
28. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and
found to comply with contract, specifications,free of damage or defect, and are properly invoiced. Invoices must be
consistent with Purchase Order format.
2018-154jC 7
MIAMI BEACH
29. COPYRIGHT, PATENTS &ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach,
Florida,and its officers, employees, contractors, and/or agents, from liability of any nature or kind,including cost and
expenses for,or on account of, any copyrighted, patented, or unpatented invention, process,or article manufactured
or used in the performance of the contract, including its use by the City of Miami Beach, Florida. If the Proposer
uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed,
— —
without exception, that the proposal-prices shall-include all royalties-or cost arising from-theuseofsuchdesign, -
device,or materials in any way involved in the work.
30. DEFAULT: Failure or refusal of the selected Proposer to execute a contract following approval of such contract
by the City Commission, or untimely withdrawal of a response before such award is made and approved, may result
in a daim for damages by the City and may be grounds for removing the Proposer from the City's vendor list.
31. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner
and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of
knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from
responsibility. Proposer agrees that the services provided shall be provided by employees that are educated,trained,
experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to
furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently
required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all
licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force
and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a
' material breach of this contract.
Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or
services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation
and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all
applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the
Proposer,or its officers,employees, contractors, and/or agents,for failure to comply with applicable laws.
32. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and
Conditions shall have precedence.
33. NON-DISCRIMINATION. The Proposer certifies that it is in compliance with the non-discrimination, clause
contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal
employment opportunity for all persons without regard to race, color, religion,sex or national origin. In accordance
with the City's Human Rights Ordinance, codified in .Chapter 62 of the City Code, Proposer shall prohibit
discrimination by reason of race, color, national origin, religion, sex, intersexuality, gender identity, sexual
orientation,marital and familial status, and age or disability.
Balance of page intentionally left blank.
2018-154-JC 8
MIAMI BEACH.
34. DEMONSTRATION OF COMPETENCY. The city may consider any evidence available regarding the financial,
technical, and other qualifications and abilities of a Proposer, including past performance (experience) in making an •
award that is in the best interest of the City, including:
A. Pre-award inspection of the Proposer's facility may be made prior to the award of contract.
B. Proposals will only beconsidered from firms which are regularly engaged in the business of providing the goods
and/or services as described in this solicitation.
- --C—Proposers-must-be-able-to-demonstrate-a-good recordofperformance-for-a reasonableperiodof time,, and have--
sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if
awarded a contract under the terms and conditions of this solicitation.
D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well
established company inline with the best business practices in the industry,and as determined by the City of Miami
Beach.
E. The City may consider any evidence available regarding the financial, technical, and other qualifications and
abilities of a Proposer, including past performance(experience), in making an award that is in the best interest of the
City.
F.The City may require Proposer s to show proof that they have been designated as authorized representatives of a
manufacturer or supplier,which is the actual source of supply. In these instances,the City may also require material
information from the source of supply regarding the quality, packaging, and characteristics,of the products to be
supply to the City.
35. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or otherwise dispose of the
contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to
any person, company or corporation,without the prior written consent of the City.
36. LAWS, PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and
inspection fees required to complete the work and shall comply with all applicable laws.
37. OPTIONAL CONTRACT USAGE. When the successful Proposer(s) is in agreement, other units of government
or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of
government or non-profit agency.
38. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to purchase the goods
and services specifically listed in this solicitation from the contractor. However, the City reserves the right to
purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis
}
through the City's spot market purchase provisions.
39.DISPUTES. In the event of a conflict between the documents, the order of priority of the documents shall be as
follows:
A.Any contract or agreement resulting from the award of this solicitation;then
B.Addendum issued for this solicitation,with the latest Addendum taking precedence;then
C.The solicitation;then
D.The Proposer's proposal in response to the solicitation.
40. INDEMNIFICATION.The Proposer shall indemnify and hold harmless the City and its officers,employees, agents
and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense,
which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits,
causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of
the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The
2018-154-JC' - 9
MIAMI BEACH
contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or
actions of any kind or nature in the name of the City,where applicable, including appellate proceedings, and shall pay
all costs,judgments, and attorney's fees which may be incurred thereon. The Proposer expressly understands and
agrees that any insurance protection required by this Agreement or otherwise provided by the contractor shall in no
way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees,
agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or
-- -termination-of-this Agreement.— —
41. CONTRACT EXTENSION. The City reserves the right to require the Contractor to extend contract past the
stated termination date for a period ofup to 120 days in the event that a subsequent contract has not yet been
awarded.Additional extensions past the 120 days may occur as needed by the City and as mutually agreed upon by
the City and the contractor.
42. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Bid including, without limitation, any
and all information and documentation submitted therewith, are exempt from public records requirements under
Section 119.07(1), Florida Statutes, and s.24(a), Art. 1 of the State Constitution until such time as the City provides
notice of an intended decision or until thirty (30) days after opening of the proposals, whichever is earlier.
Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to,
agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public
agency in order to perform the services; (b) provide the public with access to public records on the same terms and
conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in
this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and
exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all
requirements for retaining public records and transfer, at no cost, to the public agency all public records in
possession of the contractor upon termination of the contract and destroy any duplicate public records that are
exempt or confidential and exempt from public records disclosure requirements. All records stored electronically
must be provided to the public agency in a format that is compatible with the information technology systems of the
public agency.
43. OBSERVANCE OF LAWS. Proposers are expected to be familiar with,and comply with, all.Federal, State,
County, and City laws, ordinances, codes, rules and regulations, and all orders and decrees of bodies or tribunals
having jurisdiction or authority which, in any manner, may affect the scope of services and/or project contemplated
by this RFP (including, without limitation, the Americans with Disabilities Act, Title VII of the Civil Rights Act, the
EEOC Uniform Guidelines, and all EEO regulations and guidelines). Ignorance of the law(s) on the part of the
Proposer will in no way relieve it from responsibility for compliance.
44. CONFLICT OF INTEREST. All Proposers must disclose, in their Proposal, the name(s) of any officer, director,
agent, or immediate family member(spouse, parent, sibling, and child)who is also an employee of the City of Miami
Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly,
an interest of ten (10%)percent or more in the Proposer entity or any of its affiliates.
45. MODIFICATION/WITHDRAWALS OF PROPOSALS.A Proposer may submit a modified Proposal to replace all
or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received
after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award
unless withdrawn in writing prior to the Proposal due date,or after expiration of 120 calendar days from the opening
of Proposals without a contract award. Letters of withdrawal received after the Proposal due date and before said
expiration date,and letters of withdrawal received after contract award will not be considered.
2018-154-JC 10
MIAMI BEACH
46. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the
terms in this RFP,and outline what, if any, alternative is being offered. All exceptions and alternatives shall
be included and clearly delineated, in writing, in the Proposal. The City, at its sole and absolute discretion,
may accept or reject any or all exceptions and alternatives. In cases in which exceptions and alternatives
are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the
RFP to which Proposer took exception to(as said term and/or condition was originally set forth on the RFP).
47.ACCEPTANCE OF GIFTS, FAVORS,SERVICES. Proposers shall not offer any gratuities,favors, or anything of
monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this
Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift, favor or
service that might reasonably tend improperly to influence him in the discharge of his official duties.
48. SUPPLEMENTAL INFORMATION. City reserves the right to request supplemental information from Proposers
. at any time during the RFP solicitation process, unless otherwise noted herein.
49. ADDITIONAL SERVICES. Although this solicitation and resultant contract identifies specific goods, services or
facilities ("items"), it is hereby agreed and understood that the City, through the approval of the Department and
Procurement Directors (for additional items up to $50,000) or the City Manager (for additional items greater than
$50,000), may require additional items to be added to the Contract which are required to complete the work. When
additional items are required to be added to the Contract, awarded vendor(s), as applicable to the item being
requested, under this contract may be invited to submit price quote(s) for these additional requirements. If these
quote(s) are determined to be fair and reasonable, then the additional work will be awarded to the current contract
vendor(s)that offers the lowest acceptable pricing. The additional items shall be added to this contract by through a
Purchase Order(or Change Order if Purchase Order already exists). In some cases, the City may deem it necessary
to add additional items through a formal amendment to the Contract,to be approved by the City Manager.
The City may determine to obtain price quotes for the additional items from other vendors in the event that
fair and reasonable pricing is not obtained from the current contract vendors, or for other reasons at the
City's discretion.
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2018-154-JC 11
MIAMI BEACH
SECTION 0300 PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT
1. SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be submitted in an opaque,
sealed envelope or container on or before the due dateestablished for the receipt of proposals.Additionally, ten (10)
bound copies and one (1) electronic-format (CD or USB format) are to be submitted. The following information
should be clearly marked on the face of the envelope or container in which the proposal_is submitted solicitation_..____ _
number, solicitation title, Proposer name, Proposer return address. Proposals received electronically, either through
email or facsimile, are not acceptable and will be rejected.
2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids.
Any Bid received after the deadline established for receipt of proposals will be considered late and not be
accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays,
natural or otherwise.
3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review process and assist the Evaluation
Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in
accordance with the sections and manner specified below. Hard copy submittal should be tabbed as enumerated
below and contain a table of contents with page references. Electronic copies should also be tabbed and contain a
table of contents with page references.
TAB 1 Cover Letter&Minimum Qualifications Requirements
1.1 Cover Letter and Table of Contents.The cover letter must indicate Proposer and Proposer Primary Contact for the
purposes of this solicitation.
1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully
completed and executed.
1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum
qualifications requirements established in Appendix C,Minimum Requirements and Specifications.
TAB 2' Experience&Qualifications
2.1 Qualifications of Proposing Firm.Submit detailed information regarding the firm's history and relevant experience
and proven track record of providing the scope of services similar as identified in this solicitation, including experience in
providing similar scope,of services to public sector agencies. For each project that the Proposer submits as evidence of
similar experience, the following is required: project description, agency name, agency contact, contact telephone &
email, and year(s)and term of engagement.
-2.2-Qualifications-of-P-r-oposeTeam.Provide-an-organizational-chart-of-all-personnel-and consultants-to-be-used-for-- -
this project if awarded,the role that each team memberwl l play in providing the services detailed herein and each team
members' qualifications. A resume of each individual, including education, experience, and any other pertinent
information,shall be included for each Proposal team member to be assigned to this contract.
TAB 3 Approach and Methodology
3.1 Submit detailed information on how Proposer plans to accomplish the required scope of services, including
detailed information, as applicable, which addresses, but need not be limited to: implementation plan, project
timeline, phasing options, testing and risk mitigation options for assuring project is implemented on time and within
budget, including addressing the below requirements:
2018-154-IC 12
MIAMI BEACH
1. Proposer must provide documentation that clearly details the resiliency / redundancy of the proposed
telecommunications services.
2. Proposer must provide documentation that clearly details Disaster Recovery efforts, staffing levels,
hardware replacement plans, and service restoration timelines for the proposed telecommunications
services—
3. Proposer must provide.documentation as to real-time available data, systems monitoring and reporting
tools, available to City staff,as needed.
4. Proposer must provide documentation on solutions that will be employed to ensure that all present PBXs',
VoIP, Key and Hybrid voice systems remain functional.
5. Proposer must provide details on their ability to provide the required services,with implementation to begin
immediately after RFP award.
6. Proposer shall provide details of the transition timeline and provide coverage maps for all City departments
and service locations affected by said transition.
7. Proposer must provide documentation which identifies the reliance on third parties for any aspect related to
the deployment of services associated with work performed under this RFP.
8. Proposer must provide comprehensive information on the types of voice circuits begin offered.
9. Proposer must submit comprehensive project plans to include how firm will interface service to existing City
telecommunications environment.
10. Proposer must provide comprehensive information detailing the portfolio of available offerings for voice
services.
11. Proposer must provide detailed information on your firm's Call Accounting,TDoS,and a-911 offerings.
12. Proposer must provide detailed information on available offerings for long distance services.
13. Proposer should also indicate with the bid any emerging technologies and future offerings not currently_
listed in the technical requirements,which maybe of future benefit to the City.
14. Proposer shall provide a comprehensive Service Level Agreement (SLA), that at a minimum, includes the
following:
• Describe the process the City will follow to report and ascertain the status of reported problems and/or
outages.
• Describe your Service Level Agreements (SLA) as they relate to latency, ,availability and quality of
service.
• Describe in detail the process for adding, deleting or modifying network services and/or communications
links.
• Describe your escalation policies and- procedures for problems and trouble tickets along with
organizational chart and contact information.
2018-154-IC
13
MIAMI BEACH
Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the
Evaluation Committee to complete a fully review and score the proposed scope of services.
TAB 4 Cost Proposal
Submit a completed Cost Proposal Form(Appendix E).
4. FINANCIAL CAPACITY. Within three (3) business days of request by the City, each Proposer shall arrange for
Dun& Bradstreet to submit a Supplier Qualification Report(SQR)directly to the Procurement Contact named herein.
No proposal will be considered without receipt, by the City, of the SQR directly from Dun& Bradstreet. The cost of
the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report
from D&B at:
https://supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?storeld=11696
Proposers are responsible for the accuracy of the information contained in its SQR. It is highly
recommended that each Proposer review the information contained in its SQR for accuracy prior to
submittal to the City and as early as possible in the solicitation process. For assistance with any portion of
the SQR submittal process, contact Dun&Bradstreet at 800-424-2495.
5. ADDITIONAL INFORMATION OR CLARIFICATION. After proposal submittal, the City reserves the right to
require additional information from Proposers (or Proposer team members or sub-consultants) to determine:
qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial
capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each
of their last two complete fiscal years).
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2018-154-IC
14
SECTION 0400 PROPOSAL EVALUATION
1.Evaluation Committee.An Evaluation Committee, appointed by the City Manager,shall meet to evaluate
each Proposal in accordance with the requirements set forth in the solicitation. If further information is
desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral
presentations-to-the-Evaluation Committee7The evaluation-of proposals-will proceed-in a two-step-process
as noted below. It is important to note that the Evaluation Committee will score the qualitative portions of the
proposals only. The Evaluation Committee does not make an award recommendation to the City Manager.
The results of Step 1 & Step 2 Evaluations will be forwarded to the City Manager who will utilize the results
to make a recommendation to the City Commission. In the event that only one responsive proposal is
_ received, the City Manager, after determination that the sole responsive proposal materially meets the
requirements of the RFP, may, without an evaluation committee, recommend to the City Commission that
the Administration enter into negotiations.The City, in its discretion, may utilize technical or other advisers to
assist the evaluation committee in the evaluation of proposals.
2.Step 1 Evaluation.The first step will consist of the qualitative criteria listed below to be considered by the
Evaluation Committee. The second step will consist of quantitative criteria established below to be added to
the Evaluation Committee results by the Procurement Department. An Evaluation Committee, appointed by
the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria
established below for Step 1, Qualitative Criteria. In doing so, the Evaluation Committee may review and
score all proposals received,with or without conducting interview sessions.
Step 1-Qualitative Criteria Maximum Points
Proposer Experience and Qualifications 45
Approach and Methodology 30
TOTAL AVAILABLESTEP 1 POINTS, 75
3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may
receive additional quantitative criteria points to be added by the Procurement Department to those points i.
earned in Step 1, as follows.
Step 2-Quantitative Criteria filaxinnim Points
= - ------- —Cost-Proposal- - --- -- -25 - — . --- -
Veterans Preference 5
TOTAL AVAILABLE STEP 2 POINTS 30
2018-154-JC 15
4. Cost Proposal Evaluation.The cost proposal points shall be developed in accordance with the following
formula:
Sample Objective Formula for Cost
Example Maximum Formula for Calculating Points
Vendor Allowable Points (lowest cost/cost of proposal being
-- --- ---•-- -Vendor --- -Cost--- (Points noted are for illustrative evaluated-X maximum allowable—
Total Points —_
Proposal purposes only.Actual points are points=awarded points) Awarded
noted above.) Round to
Vendor A $100.00 20 $100 I$100 X 20=20 20
Vendor B $150.00 20 $1001$150 X 20=13 13
Vendor C $200.00 20 $1001$200 X 20=10 10
5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring,Step 2
' Points will be added to each evaluation committee member's scores by the Procurement Department. Step
1 and 2 scores will be converted to rankings in accordance with the example below:
Proposer. S; P oposer B Proposer C
Ste. 1 Points 82 76 80
CommitteeT,. Ste. 2 Points 22 15 12
Member 1 Total 104 91 92
— f3anr[ 1i 3 2
Ste. 1 Points 79 85 72
Committee, ' Ste.2 Points 22 15 12
Total 101 100 84
Bank 7i 2' 3.
Ste. 1 Points 80 74 66
Committee: Ste.2 Points . 22 15 12
Me ibeEZ r'. Total 102 89 78
Low Aggregate Score - 3 7 8
Final Ranking* 1 2 3
Final Ranking is presented to the City Manager for further due diligence and
recommendation to the City Commission. Final Ranking does not constitute an
award recommendation until such time as the City Manager has made his
recommendation to the City Commission, which may be different than final ranking
results.
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2018-154-IC 16
APPENDIX A
Proposal Certification ,
Questionnaire. &
Requirements Affidavit
2018- 154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1 755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
2018-154-JC 17
Solicitation No: Solicitation Title:
2018-154-JC Telecommunications Services
Procurement Contact Tel: Email:
Jason Crouch 305-673-7000 x6694 jasoncrouch@miamibeachfl.gov
PROPOSAL CERTIFICATION,QUESTIONNAIRE&REQUIREMENTS AFFIDAVIT
__Purpose:_The_purpose_of_this-Proposal-Certification,--Questionnaire-and-Requirements-Affidavit-Form is-to-inform --
prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from
Proposers in order that certain portions of responsiveness, responsibility and other determining factors and
compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements
Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed.
1. General Proposer Information.
FIRM NAME:
NO.OF YEARS IN BUSINESS: NO.OF YEARS IN BUSINESS LOCALLY: NO.OF EMPLOYEES:
OTHER NAME(S)PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS:
FIRM PRIMARY ADDRESS(HEADQUARTERS):
CITY:
STATE: ZIP CODE:
TELEPHONE NO.:
TOLL FREE NO.:
FAX NO.:
FIRM LOCAL ADDRESS:
CITY:
STATE: ZIP CODE:
PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT:
ACCOUNT REP TELEPHONE NO.:
ACCOUNT REP TOLL FREE NO.:
ACCOUNT REP EMAIL:
FEDERAL TAX IDENTIFICATION NO.:
The City reserves the right to seek additional information from Proposer or other source(s),including but not limited to:any firm or principal
information,applicable licensure,resumes of relevant individuals,client information,financial information,or any information the City deems
necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements.
•
2018-154-IC 1'8
1. Veteran Owned Business.Is Proposer claiming a veteran owned business status?
YES NO
SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm
is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States
federal government,as required pursuant to ordinance 2011-3748.
2. Conflict Of Interest.All Proposers must disclose,in their Proposal,the name(s)of any officer,director,agent,or immediate family
- member(spouse,, parent,—sibling,and child)who is also an employee of-the City-of Miami-Beach. Further,, all Proposes must
disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%)percent or more in the
Proposer entity or any of its affiliates.
SUBMITTAL REQUIREMENT: Proposers must disclose the name(s)of any officer, director,agent,or immediate family member
(spouse,parent,sibling,and child)who is also an employee of the City of Miami Beach. Proposers must also disclose the name of
any City employee who owns,either directly or indirectly,an interest of ten(10%)percent or more in the Proposer entity or any of
its affiliates
3. References&Past Performance.Proposer shall submit at least three(3)references for whom the Proposer has completed work
similar in size and nature as the work referenced in solicitation.
SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact
Individual Name&Title,3)Address,4)Telephone,5)Contacts Email and 6)Narrative on Scope of Services Provided.
4. Suspension,Debarment or Contract Cancellation.Has Proposer ever been debarred,suspended or other legal violation,or had
a contract cancelled due to non- erformance by ryllic sector agency?
YES NO
SUBMITTAL REQUIREMENT: If answer to above is "YES,"Proposer shall submit a statement detailing the reasons that led to
action(s).
5. Vendor Campaign Contributions. Proposers are expected to be or become familiar with,the City's Campaign Finance Reform
laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all
applicable provisions of the City's Campaign Finance Reform laws are complied with,and shall be subject to any and all sanctions,
as prescribed therein,including disqualification of their Proposals,in the event of such non-compliance.
SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (including your sub-consultants)with a controlling
financial interest as defined in solicitation. For each individual or entity with a controlling financial interest indicate whether or not
each individual or entity has contributed to the campaign either directly or indirectly,of a candidate who has been elected to the
office of Mayor or City Commissioner for the City of Miami Beach.
6. Code of Business Ethics.Pursuant to City Resolution No.2000-23879,each person or entity that seeks to do business with the
City shall adopt a Code of Business Ethics ("Code") and submit that Code to the Procurement Department with its
proposal/response or within five(5)days upon receipt of request.The Code shall,at a minimum,require the Proposer,to comply
_ with all applicable gosemmentaLrules_acrd_regulations_including,among_others_the__conflict_of_interest,_tobbying_and_ethics____
provision of the City of Miami Beach and Miami Dade County.
SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In lieu of submitting Code of Business
Ethics,Proposer may submit a statement indicating that it will adopt,as required in the ordinance,the City of Miami Beach Code of
Ethics,available at http://www.miamibeachfl.aov/city-hall/orocurement/procurement-related-ordinance-and-procedures)
1
2018-154-)C 19
7.
benefits: - - - -. .. . - - - - - --- - - - .. .-- -- -- • -- • - • --
benefit&
8. Equal Benefits for Employees with Spouses and Employees with Domestic Partners. When awarding competitively solicited
. contracts valued at over$100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more
calendar work weeks,the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business •
with the City of Miami Beach,who are awarded a contract pursuant to competitive proposals,to provide"Equal Benefits"to their
employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a
Contractor who work within the City limits of the City of Miami Beach,Florida;and the Contractor's employees located in the United
States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami
Beach.
A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees?
YES NO
B. Does your company provide or offer access to any benefits to employees with(same or opposite sex)domestic partners*or to
domestic partners of employees?
YES NO
C. Please check all benefits that apply to your answers above and list in the "other" section any additional benefits not already
specified. Note:some benefits are provided to employees because they have a spouse or domestic partner,such as bereavement
leave;other benefits are provided directly to the spouse or domestic partner,such as medical insurance.
BENEFIT Firm Provides for Firm Provides for Firm does not _
Employees with Employees with Provide Benefit
Spouses Domestic Partners
Health
Sick Leave
Family Medical Leave •
Bereavement Leave
If Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g.,there are no insurance
providers in your area willing to offer domestic partner coverage)you may be eligible for Reasonable Measures compliance. To
comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application
(attached)with all necessary documentation.Your Reasonable Measures Application will be reviewed for consideration by the City
Manager, or his designee.Approval is not guaranteed and the City Manager's decision,is final. Further information on the Equal
Benefits requirement is available at http://uwaw.miamibeachfl.aov/atv.halUprocurement/procurement-related-ordinance-and-
procedures/
2018-154-JC 20
9. Public Entity Crimes.Section 287.133(2)(a),Florida Statutes,as currently enacted or as amended from time to time,states that a
person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit
a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal,
proposal,or reply on a contract with a public entity for the construction or repair of a public building or public work;may not submit
proposals, proposals,or replies on leases of real property to a public entity;may not be awarded or perform work as a contractor,
supplier,subcontractor,or consultant under a contract with any public entity;and may not transact business with any public entity
in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of
being placed on the convicted vendor list.
SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees
with the requirements of Section 287.133,Florida Statutes,and certifies it has not been placed on convicted vendor list.
10. Non-Discrimination.Pursuant to City Ordinance No.2016-3990,the City shall not enter into a contract with a business unless the
business represents that it does not and will not engage in a boycott as defined in Section 2-375(a)of the City Code,including the
blacklisting, divesting from,or otherwise refusing to deal with a person or entity when such action is based on race,color, national
origin,religion,sex,intersexuality,gender identity,sexual orientation,marital or familial status,age or disability.
SUBMITTAL REQUIREMENT: No additional submittal is required.By virtue of executing this affidavit document, Proposer agrees
it is and shall remain in full compliance with Section 2-375 of the City of Miami Beach City Code.
11. Moratorium on Travel to and the Purchase of Goods or Services from North Carolina and Mississippi. Pursuant to
Resolution 2016-29375, the City of Miami Beach, Florida, prohibits official City travel to the states of North Carolina and
Mississippi,as well as the purchase of goods or services sourced in North Carolina and Mississippi. Proposer shall agree that no
travel shall occur on behalf of the City to North Carolina or Mississippi,nor shall any product or services it provides to the City be
sourced from these states.
SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees
it is and shall remain in full compliance with Resolution 2016-29375.
12. Fair Chance Requirement.Pursuant to Section 2-376 of the City Code,the City shall not enter into any contract resulting from a
competitive solicitation, unless the proposer certifies in writing that the business has adopted and employs written policies,
practices,and standards that are consistent with the City's Fair Chance Ordinance,set forth in Article V of Chapter 62 of the City
Code ("Fair Chance Ordinance"), and which, among other things, (i) prohibits City contractors, as an employer, from inquiring
about an applicant's criminal history until the applicant is given a conditional offer of employment; (ii) prohibits advertising of
employment positions with a statement that an individual with a criminal record may not apply for the position, and (iii) prohibits
placing a statement on an employment application that a person with a criminal record may not apply for the position.
SUBMITTAL REQUIREMENT: No additional submittal is required at this time. By virtue of executing this affidavit, Proposer
certifies that it has adopted policies,practices and standards consistent with the City's Fair Chance Ordinance. Proposer agrees to
provide the City with supporting documentation evidencing its compliance upon request Proposer further agrees that any breach
of the representations made herein shall constitute a material breach of contract, and shall entitle the City to the immediate
termination for cause of the agreement,in addition to any damages that may be available at law and in equity.
13. Acknowledgement of Addendum. After issuance of solicitation,the City may release one or more addendum to the solicitation
------ ---which-may-provide-additional-information-to Proposers or-alter-solicitation-requirements:—The City-will-strive-to-reach-every--- ------
Proposer having received solicitation through the.City's e-procurement system, PublicPurchase.com. However, Proposers are
solely responsible for assuring they have received any and all addendum issued pursuant to solicitation.This Acknowledgement of
Addendum section certifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure
to obtain and acknowledge receipt of all addenda may result in proposal disqualification.
Initial to Confirm Initial to Confirm Initial to Confirm
Receipt Receipt Receipt
Addendum 1 Addendum 6 Addendum 11
Addendum 2 Addendum 7 Addendum 12
Addendum 3 Addendum 8 Addendum 13
Addendum 4 Addendum 9 Addendum 14
Addendum 5 Addendum 10 Addendum 15
If additional confirmation of addendum is required,submit under separate cover.
2018-154-JC 21
DISCLOSURE AND DISCLAIMER SECTION
The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the"City")for the recipients convenience.
Any action takenby the City in response to Proposals made pursuant to this solicitation,or in making any award,or in failing or refusing to
make any award pursuant to such Proposals,or in cancelling awards,or in withdrawing or cancelling this solicitation,-either before or after
issuance of an award,shall be without any liability or obligation on the part of the City.
In its sole discretion, the City may withdraw the solicitation eitherbefore or after receiving proposals, may accept or reject proposals, and
may accept proposals which deviate from the solicitation,as it deems appropriate and in its best interest. In its sole discretion,the City may
determine the qualifications and acceptability of any party or parties submitting Proposals insesponse_to.this solicitation.___
Following submission of a Bid or Proposal, the applicant agrees to deliver such further details, information and assurances, including
financial and disclosure data, relating to the Proposal and the applicant including, without limitation, the applicant's affiliates, officers,
directors,shareholders,partners and employees,as requested by the City in its discretion.
The information contained herein is provided solely for the convenience of prospective Proposers. It is the responsibility of the recipient to
assure itself that information contained herein is accurate and complete.The City does not provide any assurances as to the accuracy of any
information in this solicitation.
Any reliance on these contents,or on any permitted communications with City officials,shall be at the recipient's own risk.Proposers should
rely exclusively on their own investigations,interpretations,and analyses.The solicitation is being provided by the City without any warranty
or representation, express or implied,as to its content,its accuracy,or its completeness.No warranty or representation is made by the City
or its agents that any Proposal conforming to these requirements will be selected for consideration,negotiation,or approval.
The City shall have no obligation or liability with respect to this solicitation,the selection and the award process,or whether any award will be
made.Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer,is totally
relying on this Disclosure and Disclaimer,and agrees to be bound by the terms hereof.Any Proposals submitted to the City pursuant to this
solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal.
This solicitation is made subject to correction of errors,omissions,or withdrawal from the market without notice. Information is for guidance
only,and does not constitute all or any part of an agreement.
The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable
definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive
agreements executed among the parties.Any response to this solicitation may be accepted or rejected by the City for any reason,or for no
reason,without any resultant liability to the City.
The City is governed by the Government-in-the-Sunshine Law,and all Proposals and supporting documents shall be subject to disclosure as
required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by
Florida Statutes, until the date and time selected for opening the responses.At that time,all documents received by the City shall become
public records.
Proposers are expected to make all disclosures and declarations as requested in this solicitation.By submission of a Proposal,the Proposer
acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement
information contained in the Proposal,and authorizes the release to the City of any and all information sought in such inquiry or investigation.
Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge,
information,and belief.
Notwithstanding the foregoing or anything contained in the solicitation,all Proposers agree that in the event of a final unappealable judgment
by a court of competent jurisdiction which imposes on the City any liability arising out of this sol citation,or any_tespoas_e ther_eto,_or_any
action or inaction by the City with respect thereto,such liability shall be limited to$10,000.00 as agreed-upon and liquidated damages.The
previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which
imposes no liability on the City.
In the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that
the provisions of this Disclosure and Disclaimer shall always govern.The solicitation and any disputes arising from the solicitation shall be
governed by and construed in accordance with the laws of the State of Florida.
•
2018-154-JC 22
i
PROPOSER CERTIFICATION
I hereby certify that I, as an authorized agent of the Proposer , am submitting the following information as my firm's
proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document,
inclusive of this solicitation,all attachments,exhibits and appendices and the'contents of any Addenda released hereto,and
the Disclosure and Disclaimer Statement; proposer agrees to be bound to any and all specifications, terms and conditions
contained in the solicitation, and any released Addenda and understand that the following are requirements of this
solicitation and failure to comply will result in disqualifcation of proposal submitted; Proposer has not divulged,discussed_ ____
or compared the proposal with other Proposals and has not colluded with any other proposer or party to any other proposal;
proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida
Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of.the
Statement of Qualifications Certification,Questionnaire and Requirements Affidavit are true and accurate.
Name of Proposer's Authorized Representative: Title of Proposer's Authorized Representative:
Signature of Proposer's Authorized Representative: Date:
State of FLORIDA ) On this_day.of ,20_,personally
appeared before me who
County of ) stated that (s)he is the
of , a corporation, and that the instrument was signed in behalf of
the said corporation by authority of its board of directors and acknowledged said
instrument to be its voluntary act and deed. Before me:
Notary Public for the State of Florida
My Commission Expires:
•
2018-154-)C 23
APPENDIX B
J
" No Bid " Form
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
C P+>c f �s i pa `a 1; fbi lh ver c�a s-wbhave recer reef c-c f r c fiar dj l
;!tois sc ffci atipn_ ctt hie elecLded noffo irespond=to compllo_f br_ic_submit
1b1e-atf .cfecf"acE.tei er oUl c Bitf"-The-"Sfctternenf dr No Bier provides
f€ e CN y_with i for affon;ort -f ow to improve- The soticifation process.'
F-aifufe to-s rfiff d "Sfofe-nYeTit oF l tO BEI may-reih not being hotifiieei
of fuf r so1� faffons:by ft5e C�
2018-154 iC 24
Statement of No Bid
WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR•
REASONS) CHECKED AND/OR INDICATED BELOW:
-- -- .--Workload-does-not allow-us-to--proposal— —
_Insufficient time to respond
_Specifications unclear or too restrictive
Unable tomeet specifications
_Unable to meet service requirements
_Unable to meet insurance requirements
_Do not offer this product/service
_OTHER. (Please specify)
We do_do not_want to be retained on your mailing list for future proposals
of this type product and/or service.
Signature:
Title:
Legal Company Name:
Note: Failure to respond, either by submitting a proposal or this completed form,
may result in your company being removed from our vendors list.
PLEASE RETURN TO:
CITY OF MIAMI BEACH -
PROCUREMENT DEPARTMENT
ATTN: Jason Crouch
PROPOSAL #2018=154 JC
1755 MERIDIAN AVENUE, 3`d FLOOR
MIAMI BEACH, FL 33139
2018-154-JC 25
APPENDIX C
tEA3
MIAMI -w *
Minimum Requirements
& Specifications
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue,3rd Floor
Miami Beach, Florida 33139
2018-154-)C 26
Cl. Minimum Eligibility Requirements. The Minimum Eligibility Requirements for this solicitation
are listed below. Proposer shall submit the required submittal(s) documenting compliance with
each minimum requirement. Proposers that fail to include the required submittals or fail to comply
with the minimum requirements shall be, deemed non-responsive and shall not have its bid
considered.
1. Proposer (defined as the Firm) must be authorized toprovide telecommunications
company services within Miami-Dade County.
C2.Statement of Work Required.
The City's Information Technology Department (IT) is seeking a qualified telecommunications
service provider to deliver telecommunication services and 24 hours per day, 7 days per week,
customer service support to City-wide facilities and users. Services provided to the City must
include, but are not limited to, 1 FB/POTS, Centrex, digital phone service, Metro E, Primary Rate
Interface (PRI), Voice Grade Circuits (VG), Remote Call Forwarding (RCF), hosted voice mail,
Session Initiation Protocol (SIP) trunking per concurrent call, SIP trunking ports, long distance per
minute/pool (PRI), long distance per minute/pool (SIP), long distance per minute/pool (dedicated
trunk), dark/dry fiber,and hosted conference calling. ,
The City seeks to be informed of any emerging technologies and future offerings not currently
listed in the technical requirements,which may be of future benefit to the City.
The list of required services must be available within Miami Beach City limits, throughout Miami-
Dade County, and Equinix's data center at 50 NE 9 Street,Miami, FL.
,"Proposers must bid`on alt lme._�tems.ii App b E.(CosiProposaf Foe in:aidei to be_
considere-df6 awa d i, , •
C4.Specifications
This RFP requires the following component communications requirements to be offered by the
proposer,to the City of Miami Beach:
— --
— — -
• 1F6/POTS — — — — — —
• CENTREX
• 'Digital phone service
• .Metro E
• PRIs
• Voice Grade Circuits
• Remote Call Forwarding
• Hosted voice mail
• Long distance per minute/pool(PRI)
• Long distance per minute/pool (SIP)
• Long distance per minute/pool(Dedicated trunk)
2018-154-JC 27
• SIP trunking per concurrent call ,
• SIP trunking port --
• Dark/dry fiber
• Hosted conference calling
C5. Required Service Levels for Outages and Service Expectations
The City of Miami Beach operates on a 24(hours)x 7(days per week)x 365(days) basis. Proposers
are required to provide call center support, including but not limited to, reporting issues,
troubleshooting, provisioning, testing, project management, and emergency service requests in
order to accommodate the City's daily operational demands. Proposer must provide their
managerial and executive level support apparatus for resolution and escalation of service issues in
TAB 3 of the RFP. Proposer shall give prompt and efficient service in accordance with the
specifications contained herein. Current service levels shall be maintained without interruption
during any transition period,as a result of RFP award.
Required.Ac#�on :?r ;Expecte4DeIi ryyTime ;..r .s
Respond/Callback to Reported Issue 15 minutes
Identify Trouble/Report Resolution 1 hour
Implement Resolution after Reported 2 hours
Balance of page intentionally left blank.
201 8-1 54JC 28
. APPENDIX D
MJAMJILEAOH-
Special Conditions
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
2018-154-JC 29
1. TERM OF CONTRACT. The Contract shall commence upon the date of notice of award and
shall be effective for three(3)years.
2. OPTIONS TO RENEW. The City, through its City Manager, will have the option to extend for
two(2)additional one(1)year periods, subject to the availability of fund for succeeding fiscal year.
3. PRICES-SHALL BE-FIXED-AND-FIRM. All-prices-quoted-in the-awardee's-bid-submittal-shall
----
remain firm and fixed, unless amended in writing by the City.
3.1, COST ESCALATION. Price must be held firm during the initial term of the agreement. During
the renewal term, the City may consider prices increases not to increase the applicable Bureau of
Labor Statistics (www.bls.gov) CPI-U index or 3%, whichever is less. The City may also consider
increases based on mandated Living Wage increases. In considering cost escalation due to Living
Wage increases, the City will only consider the direct costs related to Living Wage increases,
exclusive of overhead, profit or any other related cost.
4. DEFICIENCIES IN WORK TO BE CORRECTED BY VENDOR. The vendor shall promptly
correct all apparent and latent deficiencies and/or defects in work, and or any work that fails to
conform to the contract documents regardless of project completions status. All corrections shall
be made within fifteen (15) calendar days after such rejected defects, deficiencies and/or non-
conformances are verbally reported to the vendor by the City,who may confirm such verbal reports
in writing. The vendor shall bear all costs of correcting such rejected work. ,
5. FURNISH AND INSTALL REQUIREMENTS.. The specifications and or statement of work
contained within the solicitation will describe the various function and classes of work required as
necessary for completion of any project. Any omission of inherent technical functions or classes of
work within the specification and/or statement of work shall not relieve the bidder from furnishing,
installing or performing such work where required to the satisfactory completion of the project.
6. LICENSES, PERMITS AND FEES. The vendor shall obtain and pay for,all licenses, permits
and inspection fees required for these projects; and shall comply with all laws, ordinances,
regulations and building code requirements applicable to the work contemplated herein. Damages,
penalties and or fines imposed on the City or vendor for failure to obtain required licenses, permits,
shall be borne by the bidder.
8. SUBCONTRACTING. The contractor shall not enter into subcontracts for any of the wok
described herein, unless authorized in advance by the City. Strict adherence to this condition is
required.
- - —9:-WORKMANSHIP AND-MATERIALS.. Ail-parts-installed-and-materials-used-in-performance-of --- — -
this contract shall be new and unused (of current design or manufacture). Salvage materials will
not be allowed without the express consent of the City. All materials and workmanship shall be of
the highest quality and shall conform to all applicable Building Codes, so as to ensure safe and
functional operation.The City shall be the sole judge as to parts and workmanship.
10. DAMAGES TO PUBLIC/PRIVATE PROPERTY. The bidder shall carry out the work with such
care and methods as not to result in damage to public or private property adjacent to the work.
Should any public or private property be damaged or destroyed, the bidder, at his/her expense,
shall repair or make restoration as is practical and acceptable to the City and/or owners of
destroyed or damaged property promptly within a reasonable length of time. (Not to exceed one
month from date damage was done).
2018-154-JC 30
11. SAFETY MEASURES. Contractor shall take all necessary precautions for the safety of
employees, and shall erect and properly maintain at all times all necessary safeguards for the
protection of the employees and the public. Danger signs warning against hazards created by
his/her operation and work in progress must be posted.
All employees of contractor shall be expected to wear safety_glasses, appropriate clothing and
hearing protection when and wherever applicable. The contractor shall use only equipment that is
fully operational and in safe operating order. Contractor shall be especially careful when servicing
property when pedestrians and/or vehicles are in close proximity—work shall cease until it is safe
to proceed.
Balance of page intentionally left blank.
•
2018-154-JC 31
• APPENDIX E •
•
M I AmE t
•
Cost Proposal Form
2018- 154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor .
Miami Beach, Florida 33139
2018-154-IC 32
APPENDIX E
COST PROPOSAL FORM
Failure to submit Appendix E,Cost Proposal Form,in its entirety and fully executed by the deadline established
for the receipt of proposals will result in proposal being deemed'non-responsive and being rejected.
Proposer affirms that the a prices stated on the,proposal price form below represents the entire cost of the items
in full accordance with the requirements of this RFP, inclusive of its terms,conditions, specifications and other
requirements stated herein, and that no claim will be made on account of any increase in wage scales,
material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision
is allowed herein and has been exercised by the City Manager in advance. The Cost Proposal Form
(Appendix E) shall be completed mechanically or, if manually, in ink. Cost Proposal Forms (Appendix E)
completed in pencil shall be deemed non-responsive. All corrections on the Cost Proposal Form
(Appendix E) shall be initialed.
Proposers`mustbid on all lineitems inAppendix E'(Cost Proposal:>�o►m}-ie`orde�to be.considered_far:
award.; ,
(A) (B) (C)
Item •Description:, UOM L Est. Unit Extended
No - 4ty: Price: amount:
- • (AXB=C)
1 1 FB/POTS Per line 138 $ $
2 Centrex Per circuit 797 $ $
3 Di.ital 'hone service . Per line 15 $ $
4 Metro E Pers•eed 3 $ $
5 PRIs Per mile 12 $ $
6 Voice Grade Circuits Per mile 2 $ $
7 Remote Call Forwardin• Each 10 $ $
8 Hosted voice mail Each 10 $ $
9 Lon• distance ter minute/fool PRI Each 10 $ $
10 Lon• distance •er minute/fool SIP Each 10 $ $
11 Lon• distance fer minute/fool Dedicated trunk Each 10 $ $
12 SIP trunkin• ser concurrent call Each 235 $ $
13 SIP trunkin• •ort Each 4 $ $
- 14 Dark/d fiber Per mile 8 $ $
15 Hosted conference callin• Each 100 , $ $
Grand Total $
' I
PropQser's Affirmation -
Company:
Authorized Representative:
Address:
Telephone:
Email:
Authorized Representative's Signature:
2018-154-JC 33
Pape intentionally left blank.
N
2018-154-JC 34
APPENDIX F ,
u
It
` ,l c C 'f
Insurance Requirements
2018-154-J C
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
' I
2018-1541C 35
IAtoI BEACH
INSURANCE REQUIREMENTS
This document sets forth the minimum levels of insurance that the contractor is required to
- - - maintain throughout the term-of thecontractand anyrenewalperiods:
XXX 1. Workers'Compensation and Employer's Liability per the Statutory limits of the state of Florida.
XXX 2. Comprehensive General Liability(occurrence form), limits of liability $ 1,000,000.00 per occurrence for
bodily injury property damage to include Premises/ Operations; Products, Completed Operations and
Contractual Liability. Contractual Liability and Contractual Indemnity (Hold harmless endorsement
exactly as written in "insurance requirements"of specifications).
XXX 3. Automobile Liability-$1,000,000 each occurrence-owned/non-owned/hired automobiles included.
4. Excess Liability-$ .00 pet occurrence to follow the primary coverages.
XXX 5. The City must be named as and additional insured on the liability policies; and it must be stated on the
certificate.
6. Other Insurance as indicated:
—Builders Risk completed value $ .00
—Liquor Liability $ _.00
—Fire Legal Liability $ .00
Protection and Indemnity $ .00
—Employee Dishonesty Bond $ .00
Other $ .00 H
XXX 7. Thirty(30)'days written cancellation notice required.
XXX 8. Best's guide rating B+:VI or better,latest edition.
XXX 9. The certificate must state the proposal number and title
The City of Miami Beach is self-insured.Any and all claim payments made from self-insurance are subject
to the limits and provisions of Florida Statute 768.28, the Florida Constitution, and any other applicable
Statutes.
2018-154-JC 36
� 1
ATTACHMENT C
CONSULTANTS.RESPONSETO THE.(RFP)
Detail by Entity Name Page 1 of 3
Florida Deoartment of State DIVISION OF CORPORATIONS
D ;ifi_i of
� r � r r r � �• es
Org c;F PO c
an official a fii of Rod&ive li
Department of State / Division of Corporations / Search Records / Detail By Document Number/
Detail by Entity Name
Foreign Profit Corporation
AT&T CORP.
Filing Information
Document Number 845822
FEI/EIN Number 13-4924710
Date Filed 04/24/1980
State NY
Status ACTIVE
Last Event CORPORATE MERGER
Event Date Filed 09/21/1995
Event Effective Date• NONE
Principal Address
One AT&T Way •
Bedminster, NJ 07921-0752
•
Changed: 04/05/2018
Mailing Address
One AT&T Way
Bedminster, NJ 07921-0752
Changed:04/05/2018 •
Registered Agent Name&Address
C T CORPORATION SYSTEM
- — 1200-SOUTH PINE ISLAND-ROAD --
PLANTATION, FL 33324
Name Changed: 02/02/1998
Address Changed:02/02/1998
Officer/Director Detail
Name&Address
Title Senior Vice President-Corporate Real Estate
Schleyer,J.Mark
One AT&T Way
Bedminster, NJ 07921-0752
http://se arch.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=Entity... 9/25/2018
Detail by Entity Name Page 2 of 3
Title Secretary
Wirtz,Wayne A.
One AT&T Way
Bedminster, NJ 07921-0752
Title Director — —
O'Connor,John J.
One AT&T Way
Bedminster, NJ 07921-0752
Title Director
Dial, Debra L.
One AT&T Way
Bedminster, NJ 07921-0752
Title President, CEO
Arroyo, F.Thaddeus
One AT&T Way
Bedminster, NJ 07921-0752
Title Director-Tax
Diana, Karen •
One AT&T Way
Bedminster, NJ 07921-0752 .
Title Director-Tax
Fisher, Linda A.
One AT&T Way
Bedminster, NJ 07921-0752
Title Assistant Vice President-Tax
Johnson, Gary E.
One AT&T Way
Bedminster, NJ 07921-0752 .
Title Treasurer
Galloway,Julianne K.
One AT&T Way
Bedminster, NJ 07921-0752
Annual Reports
Report Year Filed Date
2017 04/19/2017
2017 09/25/2017
htt //search.sunbiz.or /In uir /Cor orationSearch/SearchResultDetail?in ui e—Enti 9/25/2018
p� g n Y P q rytyp — ty...
Detail by Entity Name Page 3 of 3
2018 04/05/2018 •
Document Images
04/05/2018--ANNUAL REPORT View image in PDF format
09/25/2017--AMENDED ANNUAL REPORT View image in PDF format
04/19/2017—ANNUAL REPORT View image in PDF format
-- — —12/12/2016—cAMENDED-ANNUAL-REPORT ----View-image-in PDF format — — — — ---
04/14/2016--ANNUAL REPORT View image in PDF format
•
04/17/2015--ANNUAL REPORT • View image in PDF format
04/21/2014—ANNUAL REPORT View image in PDF format
03/04/2013—ANNUAL REPORT View image in PDF format
01/12/2012—ANNUAL REPORT View image in PDF format
03/28/2011—ANNUAL REPORT View image in PDF format
04/29/2010--ANNUAL REPORT View image in PDF format
04/08/2009--ANNUAL REPORT View image in PDF format
02/29/2008—ANNUAL REPORT View image in PDF format
02/13/2007—ANNUAL REPORT View image in PDF format
•
05/03/2006—ANNUAL REPORT View image in PDF format
03/25/2005--ANNUAL REPORT View image in PDF format
09/09/2004—ANNUAL REPORT View image in PDF format
01/23/2003—ANNUAL REPORT View image in PDF format
05/14/2002—ANNUAL REPORT View image in PDF format
05/23/2001--ANNUAL REPORT View image in PDF format
05/30/2000--ANNUAL REPORT View image in PDF format
03/29/1999—ANNUAL REPORT View image in PDF format
04/09/1998--ANNUAL REPORT View image in PDF format
02/02/1998—Req.Agent Change View image in PDF format
05/15/1997—ANNUAL REPORT View image in PDF format
04/26/1996--ANNUAL REPORT View image in PDF format
05/01/1995—ANNUAL REPORT View image in PDF format
•
' I
Florida Department of State,Division of Corporations
•
http://search.sunbiz.org/Inquiry/CorporationSearch/S earchResultDetail?inquirytype=Entity... 9/25/2018
MIAMI BEACH
AT&T Response to City of Miami Beach's RFP for
Telecommunications Services
alCid
IWO • al
•
•
44.11100.
AT&T
41.10 13450 W Sunrise Blvd Office:813-504-0731
AT&T Sunrise,FL 33323 Mobile:813-504-0731
dilbertOatt.com
www.att.com
--- - - -- — -- ---- ------- -- ------
--- -- --May-16;-2018 ----- - — -- --- --- -- - --- I
Mr.Jason Crouch, Procurement Contracting Officer
City of Miami Beach
1755 Meridian Avenue,Third Floor
Miami Beach, FL 33139
Dear Mr. Crouch:-
AT&T is pleased to provide a response to the City of Miami Beach's Request for Proposals for
Telecommunications Services that fully supports the City's strategic objective to provide
effective and efficient government while delivering high-quality,effective services to customers
in a timely and cost-effective manner. As City of Miami Beach continues to grow, it must rely
on a strong telecommunications partner that understands your priorities to help the City meet
its strategic objectives with excellence: public safety, clean and beautiful neighborhoods,
growth and development, education and economic access, culture and recreation.
AT&T is that partner. After carefully reviewing your requirements for telephony services, we
propose our cost-effective voice, VoIP, and VPN services, in addition to the existing legacy
services in place today. We also provide a roadmap to the future so that transition and
migration to newer technologies can take place at your own pace.
Our proposed solution offers you
• Outstanding network reliability and performance
• Improved operational efficiencies with a cost-effective, reliable network solution
• Expertise from an experienced account team backed by the resources of one of the
__ world's largest communication companies
As you evaluate our response, please note that AT&T can be a,single source for all of your
communication and networking needs. Whether for voice or data services—or the
management of your entire network—AT&T'has the resources to meet your requirements.
We look forward to continuing our long standing relationship with the City of Miami Beach and
working together to make this project a success.
Sincerely,
Daphne.Dilbert
Client Solutions Executive II
Page 1
1
MIAMI BEACH
•
Connecting Your World
AT&T Response to City of Miami Beach's RFP for Telecommunications Services
r
May 16, 2018
Daphne Dilbert
AT&T
Client Solutions Executive
13450 W Sunrise Blvd 41111110
Sunrise FL 33323,USA AT&T
Office:813-504-0731
Mobile:813-504-0731
dilbertc att.com
•
Proposal Validity Period—The information and pricing contained in this proposal is valid_for a period of ninety(90)days front the date written on the proposal cover page unless rescinded or
extended in writing by AT&T Corp.Proposal Pricing—Pricing proposed herein is based upon the specific product/service mix and locations outlined in this proposal,and is subject to the
proposed terms and conditions of AT&T Corp.'s unless otherwise stated herein.Any changes or variations in AT&T Corp.'s proposed terms and conditions and the products,length of term,
services,locations,and/or design described herein may result in different pricing.Providers of Service—Subsidiaries and affiliates of AT&T Inc.provide products and services under the AT&T
brand.AT&T's Corp.,an AT&T company,is the proposer for this opportunity.Copyright Notice and Statement of Confidentiality-0 2018 AT&T Intellectual Property.All rights reserved.
AT&T,the AT&T logo,and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.All other marks contained herein are the
property of their respective owners.The contents of this document are unpublished,proprietary,and confidential and may not be copied,disclosed,or used,in whole or in part,without the
express written permission of AT&T Intellectual Property or affiliated companies,except to the extent required by law and insofar as is reasonably necessary in order to review and evaluate
the information contained herein.
MIAMI BEACH AT&T Response to City of Miami Beach's
RFP for Telecommunications Services
•
. Table of Contents '
Executive Summary _ 1 _
RFP Response 5
SECTION 0200 INSTRUCTIONS TO RESPONDENTS & GENERAL CONDITIONS 6
SECTION•0300 PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT 31
SECTION 0400 PROPOSAL EVALUATION 47
APPENDIX A 50
APPENDIX B • 67
APPENDIX C 70
APPENDIX D 80
APPENDIX E 84
APPENDIX F 87
AT&T Attachments 91
Attachment A—AT&T Unified Agreement 91
Attachment B—SIP Trunking Port pricing per location 91
Attachment C- Qualifications of Proposing Firm 91
Attachment D- Qualifications of Proposer Team—Resumes 91
Page iii
May 16,2018 4..00
AT&T Proprietary:The information contained herein is for use by authorizedAT&T
persons only and is not for general distribution. `�
'` Connecting Your World
•
Note: Notwithstanding anything contained in this RFP to the contrary, AT&T Corp., on
behalf of itself and its service-providing affiliates, ("AT&T") submits this RFP response
• (the "Response") subject to the provisions of this Response and the terms and lC
conditions contained in the attached AT&T Master Unified Agreement (the "Unified
Agreement"), corresponding Pricing Schedule(s) and any associated transaction-specific
documents to be entered into between the City of Miami Beach (the "City" or
"Customer" ) and AT&T(collectively the "Proposed Contract Documents"), copies of
which are attached to this Response. Pricing set forth in the Response assumes the use
of the Proposed Contract Documents as the fundamental contractual document
between the parties. In that regard, please note that AT&T takes a general exception to
the terms and conditions contained within or referenced to in this RFP document.This
exception is taken regardless of whether AT&T has specifically referenced the Proposed
•
Contract Documents in response to any individual provision in the RFP.
While submission of this proposal does not obligate either party to enter a contract of
. any kind, upon being selected as your vendor under this RFP, AT&T will work
cooperatively to negotiate provisions required for compliance with the RFP.as
responded to by AT&T.The pricing submitted in the Response assumes the use of the
Proposed Contract Documents as part of any final, negotiated contract. Additionally,
any Customer purchase orders issued forservices as provided under this RFP must
clearly provide that the purchase is made via the mutually agreed contract and not
• subject to the preprinted terms of that purchase order form.
Any third-party software used with the Services (as defined in the Proposed Contract
Documents) will be governed by the written terms and conditions of the third-party
software supplier's software license documentation applicable to such software.Title to
software remains with AT&T or its supplier.'Customer as the licensee will be bound to all
such terms and conditions, and they shall take precedence over any agreement
between the parties as relating to such software.
• AT&T respectfully requests that information in this document be held confidential by
the Customer,to the extent allowed under applicable law.
• ARRA Disclaimer:To the extent any portion of this project may be funded in whole or in
1, part with grants, loans or payments made pursuant to the American Recovery and
Reinvestment Act of 2009 ("ARRA"), AT&T and the Customer will need to reach mutual
agreement on AT&T's participation.
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Executive Summary
The landscape for local government has changed in the past several years.To remain
current, entities like City of Miami Beach are scrutinizing their administrative models
and looking at new ways to realign their practices with evolving technologies.This
requires rethinking traditional processes as well as identifying and integrating new
organizational and operational models.
City of Miami Beach must have an infrastructure in place that will support operations
and future objectives effectively. You want a supplier that can help you build a network
platform to support these objectives:
• Eliminate costs from areas not related to your core competencies
• Reduce your operational risk
• Increase the productivity and efficiency of your staff
• Enhance the services that you provide
• Improve your operational efficiency
• Increase efficiency by purchasing bundled services
We understand your organization's challenges and the , '` ` 'u
'technologies that drive your business.As a result,we've ';';:.a •
devised a solution and responded to your RFP with
details about each of the services you need.Our solution "
includes services that can help enable you to upgrade § ,'.., t? —=
your technology and gain additional efficiencies,which F' 1
can help streamline your communications. =
,
Solution
Our solution for City of Miami Beach is a good value and a smart investment.This is
because we designed it based on your needs now-and so that you can easily add other
��`, services when you're ready.
Mit
We built the solution around IP Flexible Reach on AT&T VPN, which is a managed Voice
over IP(VoIP) solution that provides inbound and outbound calling on your data
network, giving you local, long distance, and international calling. IP Flexible Reach on
AT&T VPN provides VoIP calling service for your AT&T Virtual Private Network(AT&T
VPN).
Page 1
May 16,2018 `�
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AT&T
persons only and is not for general distribution.
I `
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
The solution has these key features:
• AT&T BusinessDirect®—is an online portal that provides tools to let you manage
your AT&T account and your contracted services 24x7:The tools automate many
tasks by enabling your internal systems to interact directly with ours. As a result,
you can save time by conveniently and securely managing your AT&T services
anytime and minimize the need to make phone calls and wait for return calls.
• Voice over IP (VoIP)—lets you connect all of your desktop equipment to your
LAN, and you route your voice calls over our global IP network instead of the
public switched telephone network (PSTN). You have lower costs for network
wiring. And, by using our VoIP network, you can manage your communication .
costs more effectively.
• Local Feature Options—provide additional features for plans B and C. Local
features include Direct Inward Dialing (DID); Direct Outward Dialing (DOD);Toll-
free terminations; Local Number Portability; N11,411, and NPA 555-1212;
Directory Assistance; Caller ID with Name; Operator Services; Directory Listing;
911/E911 service; and Call Blocking options. So, you can take advantage of
convenient calling features.
Your solution also includes these additional products:
• AT&T Business Network(ABN) is an integrated offer that provides a single bill,
contract, and commitment for select AT&T products across a comprehensive
portfolio of services. ABN offers volume pricing discounts and billing options that
simplify the accounting and management of your communications services. ABN
can include AT&T Dedicated Internet(ADI), MPLS Private Network Transport
(PNT), BusinessVolP, network access (including Ethernet to ADI), TDM, local and
long-distance voice, toll-free service, domestic private line, data, and other
network products. •
• AT&T Conferencing with Cisco WebEx® is a comprehensive web conferencing
and collaboration solution that includes service options for collaborative
meetings, large events,training,and remote support. WebEx® lets you select the
collaboration products you need or use all four in one integrated offer. WebEx®
can help accelerate your business growth through a variety of feature-rich
ii1), meeting products that can accommodate your conferencing needs.
r/' . • Centrex is a voice communications system that uses the power of the AT&T
network to provide you with internal and external communications services with
valuable features. Centrex operates out of our Focal central offices and provides
you with a powerful and flexible alternative to premises-based switching
systems. Centrex minimizes expensive switching equipment and the need for
additional floor space. Because Centrex is inherently scalable, your business can
h.. . ° Page 2
May 16,2018
AT&T Proprietary:The information contained herein is for use by.authorized V AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
expand without adding or replacing communications equipment in your building.
Instead, we can make all those changes at the AT&T central office.
. • Integrated Services Digital Network Primary Rate Interface(ISDN PRI) is a voice
and data service that provides high-volume access to the public switched
telephone network(PSTN). This service lets you transmit data at high speeds to
accommodate voice, data, image, and video over the same digital facilities. ISDN
PRI provides 23 digital channels over one transport line (a 24th channel carries
signaling information). This service offers you one T1 circuit with 23 separate
voice lines or a combination of services.
Advantages of AT&T
At AT&T, we can bundle wireline, wireless, `� 'A
voice, data, and Internet services, which sets us ''t `'(,
apart from many other providers. We can •
integrate the services you need by drawing on 1.
• our extensive portfolio of advanced IP andr
traditional networking solutions for voice and
data. In addition, our consulting and
management services offer City of Miami Beachri
professional support options for every element y
of network planning, design, deployment, and
service management.
Our high-speed mobile Internet network covers
nearly 380 million combined people and businesses across the U.S. and Mexico. Also, we
wirelessly connect cars, machines, shipping containers, and mobile-enabled devices.
This connectivity demonstrates our leadership in what's called the Internet of Things
(loT). By developing new technologies, apps, products, and services—including 5G
technologies—we continue our commitment to innovation.
We know your job is getting tougher with so many choices; so many changes; and so
much pressure to deliver flawlessly, on time, and under budget. More than ever, you
.1, need a network provider that's forward looking and can offer options that cover all the
bases. At AT&T, we're evolving to provide you with a complete, integrated solution
r®' portfolio that includes new technology like improved fixed wireless 5G and hybrid
networking.
We put it all together for City of Miami Beach—we can build it, test it, secure it, and
manage it. The result is a complete solution, and you'll benefit from its convenience,
simplicity, and cost savings.
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persons only and is not for general distribution. 1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Personalized Support
Because we understand the importance of personalized service, we give you an account
team of specialists to design and implement your new solution. You'll receive ongoing,
Coordinated support from your account team for all of your AT&T services.
Your Account Team
•��\n::i,�' •i .f•1` i-? - ''I it«�tf>:'`hr�.3 f.t.t.`SJ' . DI) i.
Ii Daphne,Dilbert Client Solutions Executive II 813-504-0731 I dilbert@att.com
Beth Wisniewski i Technical Sales Consultant II • i 305-929-2044 ew8942@att.com
Espe Diaz-Bello Sales Director I 305-582-9589 ed6554@att.com
Amy Martinez Universal Service Executive � 305_989-3838 i Am7646@att.com
Client Solutions Executive: maintains up-to-date knowledge of the telecommunications
needs of the City through effective communications and engages the necessary AT&T
resources to meet those needs.
Technical Sales Consultant: provides technical leadership in the development of
solutions to meet the telecommunications needs of the City.
• Sales Director: escalates resolution of any issues that might arise in the process of
providing services to the City.
Universal Service Executive': resolves service issues related to AT&T services by acting as
- - the voice of the customer and provides the following deliverables: Stewardship
Performance Reviews, Service Action Plans, Customer Service Guide, Critical Escalation
Management, Bill Resolutions, eService Adoption Support.
You'll see from our proposal that we understand your objectives and have the expertise
• and resources to support them. We look forward to working with you to help you reach
• your goals.
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
RFP' Response
•
REQUEST FOR PROPOSALS (RFP
Telecommunications Services
2018-154-JC
RFP ISSUANCE DATE: APRIL 25, 2018
PROPOSALS DUE: MAY 16, 2018 AT 3:00 PM
ISSUED BY:
MIAMIBEACH
JASON CROUCH
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor, Miami Beach, FL 33139
305.673.7000 x 6694 I jasoncrouch@miamibeachfl.gov j www.miamibeachfl.gov
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May 16,2018 4-4AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
SECTION 0200 INSTRUCTIONS TO RESPONDENTS
& GENERAL CONDITIONS
1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach,
Florida (the "City"), as the means for prospective Proposers to submit their
qualifications, proposed scopes of work and cost proposals (the "proposal") to the
City for the City's consideration as an option in achieving the required scope of
services and requirements as noted herein. All documents released in connection
with this solicitation, including all appendixes and addenda, whether included herein
or released under separate cover, comprise the solicitation, and are complementary
to one another and together establish the complete terms, conditions and
obligations of the Proposers and, subsequently, the successful Proposer(s) (the
"contractor[s]") if this RFP results in an award.
AT&T Response:
AT&T does not intend that the information described in the Proposal is to be the final
expression between the parties. AT&T is proposing contract documents, which when
mutually agreed by the parties, will form the complete and final agreement of the
parties. AT&T is'open to incorporating the terms of the RFP, as responded to by AT&T,
into the final contract; however, the final negotiated contract documents would take
precedence over the RFP and Response documents.AT&T can commit to sign
documents in the format proposed with this Response promptly upon agreement of
AT&T and Customer on any outstanding issues.
The City utilizes PublicPurchase (www.publicpurchase.com)for automatic
notification of competitive solicitation opportunities and document fulfillment,
including the issuance of any addendum to this RFP. Any prospective Proposer who
has received this RFP by any means other than through PublicPurchase must register
immediately with PublicPurchase to assure it receives any addendum issued to this
RFP. Failure to receive an addendum may result in disqualification of proposal
submitted.
m, 2. PURPOSE.
, The City of Miami Beach Information Technology Department (IT) requires
telecommunications services to forty-one (41) City sites, in an effort to meet the
daily business and technology needs of various City departments. In 2015, the City of
Miami Beach acquired telecommunications services under a Palm Beach County
School District contract. The Administration has determined that the City's interests
would be better served issuing its own competitive solicitation, with the anticipation
May 16,2018 Page 6 `_00
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
''4 AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
- of achieving better services, an improved pricing structure, and current technology
benefits. Therefore, the City of Miami Beach is seeking a service provider to deliver
telecommunication services and 24/7 customer service support to City-wide
facilities. Services include, 1FB/POTS, Centrex, digital phone service, Metro E,
Primary Rate Interface (PRI), Voice Grade Circuits (VG), Remote Call Forwarding
(RCF), hosted voice mail, Session Initiation Protocol (SIP) trunking ports, long
distance per minute/pool (PRI), long distance per minute/pool (SIP), long distance
per minute/pool (dedicated trunk), dark/dry fiber, and hosted conference calling.
The Information Technology Department has an annual approved budget for this
• project of$220,000.
AT&T Response:
Read and understood.
3. ANTICIPATED RFP TIMETABLE. The tentative schedule for this solicitation is as
follows:
Pre Proposal MeetingiMay 4,2018 AT 2:00 PM
4 Deadline for Receipt of QuestionsMay 9, 2018 AT 5:00 PM Ii
Responses DueIMay 16, 2018 AT 3:00 PM
Evaluation Committee Review1TBD
Tentative Commission Approval AuthorizingTBD
Negotiation
Contract NegotiationsiFollowing Commission Approval
AT&T Response:
Read and understood.
4. PROCUREMENT CONTACT. Any questions or clarifications concerning this
solicitation shall be submitted to the Procurement Contact noted below:
`►- "��L`1`l l2 E tit CL, •
bili;Cl:
vier Jason Crouch J305.673,7000 x 6694 jasoncrouch@miamibeachfl.gov
Additionally„the City Clerk into,be copied mall communications via e-mail at:
RafaelGranado@miarnibeachfl.gov;or via:facsimile:786-394-4188.
The Bid title/number shall be referenced on all correspondence. All questions or
requests for clarification must be received no later than seven (7) calendar days
2 rte
May 16,2018 Page 7 - `�
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
• MIAMI B EACH RFP for Telecommunications Services
. •
prior to the date proposals are due as scheduled in Section 0200-3. All responses to
questions/clarifications will be sent to all prospective Proposers in the form of an
• addendum.
AT&T Response:
Read and understood.
5. PRE-PROPOSALMEETING OR SITE VIS1T(S). Only if deemed necessary by the City, a
•
pre-proposal.meeting or site visit(s) may be scheduled.
•
A Pre-PROPOSAL conference will be held as scheduled in Anticipated RFP Timetable
section above at the following address:
City of Miami Beach
• Procurement Department
Conference Room
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
Attendance (in person or via telephone) is encouraged and recommended as a
• source of information, but is not mandatory. Proposers interested in participating in
the Pre-Proposal Submission Meeting via telephone must follow these steps:
(1) Dial the TELEPHONE NUMBER: 1- 888-270-9936 (Toll-free North America)
(2) Enter the MEETING NUMBER: 9415468
Proposers who are interested in participating via telephone should send an e-mail to
the contact person listed in this RFP expressing their intent to participate via
telephone.
• AT&T Response:
• Read and understood.
6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions
received by prospective Proposers are not binding on the City and will be without
legal effect, including any information received at pre-submittal meeting or site
visit(s). The City by means of Addenda will issue interpretations or written addenda
clarifications considered necessary by the City in response to questions. Only
questions answered by written addenda will be binding and may supersede terms
noted in this solicitation. Addendum will be released through Public Purchase. Any
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May 16,2018 4111,
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
prospective proposer who has received this RFP by any means other than through
Public Purchase must register immediately with Public Purchase to assure it receives
any addendum issued to this RFP. Failure to receive an addendum may result in
disqualification of proposal. Written questions should be received no later than the
date outlined in the Anticipated RFP Timetable section.
AT&T Response:
Read and understood.
7. CONE OF SILENCE. This RFP is subject to, and all proposers are expected to be or
become familiar with, the City's Cone of Silence Requirements, as codified in Section
2-486 of the City Code. Proposers shall be solely responsible for ensuring that all
applicable provisions of the City's Cone of Silence are complied with, and shall be
subject to any and.all sanctions, as prescribed therein, including rendering their
response voidable, in the event of such non-compliance. Communications regarding
this solicitation are to be submitted in writing to the Procurement Contact named
herein with a copy to the City Clerk at rafaelgranado@miamibeachfl.gov
AT&T Response:
Read and understood.
•
8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the
following ordinances/resolutions, which may be found on the City Of Miami Beach
website: http://web.miamibeachfl.eov/procurement/scroll.aspx?id=79113
CONE OF SILENCE CITY CODE SECTION 2-486
PROTEST PROCEDURES CITY CODE SECTION,2-371
DEBARMENT PROCEEDINGS CITY CODE SECTIONS 2-397 THROUGH 2-485.3
LOBBYIST REGISTRATION AND DISCLOSURE OF FEES CITY CODE SECTIONS 2-481 THROUGH 2-406
CAMPAIGN CONTRIBUTIONS BY VENDORS CITY CODE SECTION 2-487
CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON CITY CODE SECTION 2-488
PROCUREMENT ISSUES
REQUIREMENT FOR CITY CONTRACTORS TO PROVIDE CITY CODE SECTION 2-373
EQUAL BENEFITS FOR DOMESTIC PARTNERS
LIVING WAGE REQUIREMENT CITY CODE SECTIONS 2-407 THROUGH 2-410
PREFERENCE FOR FLORIDA SMALL BUSINESSES CITY CODE SECTION 2-374
OWNED AND CONTROLLED BY VETERANS AND TO
STATE-CERTIFIED SERVICE-DISABLED VETERAN
o BUSINESS ENTERPRISES
May 16,2018 Page 9 ,
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. `—�
AT&T Response to City of Miami Beach's
• MIAMI BEACH RFP for Telecommunications Services
FALSE CLAIMS ORDINANCE CITY CODE SECTION 70-300
ACCEPTANCE OF GIFTS, FAVORS &SERVICES CITY CODE SECTION 2-449
AT&T Response:
Upon award of the business, AT&T would be glad to review applicable policies and
comply to the extent consistent with the agreements signed by the parties,AT&T's
obligations under-its collective bargaining agreements and other third party
requirements, and AT&T's policy requirements.
9. PUBLIC ENTITY CRIME. A person or affiliate who has been placed on the convicted
vendor list following a conviction for public entity crimes may not submit a'bid on a
• contract to provide any goods or services to a public entity, may not submit a bid on
a contract with a public entity for the construction or repair of a public building or
public work, may not submit bids on leases of real property to public entity, may not
be awarded or perform work as a contractor, supplier, sub-contractor, or consultant
under a contract with a public entity, and may not transact business with any public
entity in excess of the threshold amount provided in Sec. 287.017, for CATEGORY
TWO for a period of 36 months from the date of being placed on the convicted
vendor list.
AT&T Response:
Read and understood.
10. COMPLIANCE WITH THE CITY'S LOBBYIST LAWS. This RFP is subject to, and all
Proposers are expected to be or become familiar with, all City lobbyist laws.
Proposers shall be solely responsible for ensuring that all City lobbyist laws are
complied with, and shall be subject to any and all sanctions, as prescribed therein,
including, without limitation, disqualification of their responses, in the event of such
non-compliance.
AT&T Response:
•-.41111.1. Read and understood.
Aro1,
11. DEBARMENT ORDINANCE: This RFP is subject to;and all proposers are expected to
be or become familiar with, the City's Debarment Ordinance as codified in Sections
2-397 through 2-406 of the City Code.
May 16,2018 Page 10 `410.AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. ��
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
The undersigned is unaware of a disqualification or debarment that would negatively
affect our ability to provide the products and services proposed in response to this RFP.
12. WITH THE CITY'S CAMPAIGN FINANCE REFORM LAWS. This RFP is subject to, and ail
Proposers are expected to be or become familiar with, the City's Campaign Finance
Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers
shall be solely responsible for ensuring that all applicable. provisions of the City's.
Campaign Finance Reform laws are complied with, and shall be subject to any and all
sanctions, as prescribed therein, including disqualification of their responses, in the
event of such non-compliance.
AT&T Response:
Read and agreed.
13. CODE OF BUSINESS ETHICS. Pursuant to City Resolution No.2000-23879, the
Proposer shall adopt a Code of Business Ethics ("Code") and submit that Code to the
Procurement Division with its response or within five (5) days upon receipt of
• request. The Code shall, at a minimum, require the Proposer, to comply with all
applicable governmental rules and regulations including, among others, the conflict
of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade
County.
AT&T Response:
In accordance with the requirements of the Securities and Exchange Commission and
the New York Stock Exchange, AT&T and its subsidiaries have adopted a Code of Ethics.
• You can view a copy of the.Code of Ethics online at https://investors.att.com/corporate-
gove rn a n ce/gove rn a n ce-d ocu m e n is
We expect all of our directors, officers and employees to be familiar with the Code and
to adhere to those principles and procedures. Because we have millions of customers,
-� we are not in a position to commit to follow this or other individual customer ethics
rho codes. When you choose AT&T,you get a solution from a company governed by a strong
Code of Ethics.
AT&T shall comply with all laws and regulations applicable to AT&T. AT&T will provide
the services as outlined in its proposal and resulting contract documents in a manner
mutually agreed by the parties.
May 16,2018 Page 11 `�
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
For clarification, AT&T's Response is submitted under the applicable laws and
regulations current at the time of contract execution. Changes in laws and regulations
• may require changes in pricing and performance.
14. AMERICAN WITH DISABILITIES ACT(ADA). Call 305-673-7490 to request material in
accessible format; sign language interpreters (five (5) days in advance when
possible), or information on access for persons with disabilities. For more
information on ADA compliance, please call the Public Works Department, at 305-
673- 7000, Extension 2984.
AT&T Response:
Read and understood.
15. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS. The City reserves the
right to postpone the deadline for submittal of proposals and will make a reasonable
effort to give at least three (3) calendar days written notice of any such
postponement to all prospective Proposers through Public Purchase.
AT&T Response:
Read and understood.
16. PROTESTS. Proposers that are not selected may protest any recommendation for
selection of award in accordance with eh proceedings established pursuant to the
City's bid protest procedures, as codified in Sections 2- 370 and 2-371 of the City
Code (the City's Bid Protest Ordinance). Protest not timely made pursuant to the
requirements of the City's Bid Protest Ordinance shall be barred.'
AT&T Response:.
Read and understood.
17. JOINT VENTURES: Joint Ventures are not allowed. Proposals shall be submitted only
', by the prime contractor who will serve as the CMR. The City will only contract with
the prime contractor who will serve as the CMR. Proposals may, however, identify
other sub-contractors or sub-consultants to the prime Proposer who may serve as
team members.
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persons only and is not for general distribution.
•
. AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response: •
Read and understood.
18. VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City Code Section 2-
374, the City shall give a preference to a responsive and responsible Proposer which
is a small business concern owned and controlled by a veteran(s) or which is a
service-disabled veteran business enterprise, and which is within five percent (5%)
of the lowest responsive, responsible proposer, by providing such proposer an
opportunity of providing said goods or contractual services for the lowest responsive
proposal amount (or in this RFP, the highest proposal amount). Whenever, as a
result of the foregoing preference, the adjusted prices of two (2) or more proposers
which are a small business concern owned and controlled by a veteran(s) or a
service-disabled veteran business enterprise constitute the lowest proposal
pursuant to an RFP or oral or written request for quotation, and such proposals are
responsive, responsible and otherwise equal with respect to quality and service,
then the award shall be made to the service-disabled veteran business enterprise.
•
AT&T Response:
Read and understood.
19. DETERMINATION OF AWARD. The final ranking results of Step 1 & 2 outlined in
Section 0400,-Evaluation of Proposals, will be considered by the City Manager who
may recommend to the City Commission the Proposer(s) s/he deems to be in the
best interest of the City or may recommend rejection of all proposals. The City
Manager's recommendation need not be consistent with the scoring results
identified herein and takes into consideration Miami Beach City Code Section 2-369,
including the following considerations:
(1) The ability, capacity and skill of the Proposer to perform the contract.
(2) Whether the.Proposer can perform the contract within the time specified,
without delay or interference.
•—gok (3) The character, integrity, reputation,judgment, experience and efficiency of
the Proposer. •
(4) The quality of performance of previous contracts.
(5) The previous and existing compliance by the Proposer with laws and
ordinances relating to the contract.
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persons only and is not for general distribution. `��
•
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
The City Commission shall consider the City Manager's recommendation and may
approve such recommendation. The City Commission may also, at its option, reject
the City Manager's recommendation and select another Proposal or Proposals which
it deems to be in the best interest of the City, or it may also reject all Proposals.
AT&T Response:
Read and understood.
20. NEGOTIATIONS. Following selection, the City reserves the right to enter into further
negotiations with the selected Proposer. Notwithstanding the preceding, the City is
in no way obligated to enter into a contract with the selected Proposer in the event
the parties are unable to negotiate a contract. It is also understood and
acknowledged by Proposers that no property, contract or legal rights of any kind
shall be created at anytime until and unless an Agreement has been agreed to;
approved by the City; and executed by the parties.
AT&T Response:
Read and understood.
• 21. POSTPONEMENT/CAN.C.ELLATION/ACCEPTANCE/REJECTION. The City may,at its
• sole and absolute discretion, reject any and all, or parts of any and all, responses; re-
advertise this RFP; postpone or cancel, at any time, this RFP process; or waive any
•
irregularities in this RFP, or in any responses received as a result of this RFP.
Reasonable efforts will be made to either award the proposer the contract or reject
all proposals within one-hundred twenty(120) calendar days after proposal opening
date. A proposer may withdraw its proposal after expiration of one hundred twenty
(120) calendar days from the date of proposal opening by delivering written notice
of withdrawal to the Procurement Department prior to award of the contract by the
City Commission.
•
AT&T Response:
AT&T understands and agrees with the clarification that any waiver of"irregularities"
shall not be construed in a way that would abridge any right or ground that AT&T would
i, have to protest the award decision.To that end,AT&T reserves all protest rights
afforded bidders/respondents participating in the Customer's contracting process.
AT&T's proposal hereunder is a direct reflection of the entire scope of work as
presented here, as of the date of submission.Acceptance of only part of the quote may
May 16,2018 Page 14 _
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
•
J
•
•
•
AT&T Response to City of Miami Beach's
-- MIAMI BEACH RFP for Telecommunications Services
•
•
•
• require mutual agreement/adjustment to the final configuration, subsequent pricing
and implementation schedule.
22. PROPOSER'S RESPONSIBILITY. Before submitting a response, each Proposer shall be
solely responsible for making any and all investigations, evaluations, and'.
examinations, as it deems necessary, to ascertain all conditions and requirements
affecting the full performance of the contract. Ignorance of such conditions and
•
requirements, and/or failure to make such evaluations, investigations, and
examinations, will not relieve the Proposer from any obligation to comply with every
detail and with all provisions and requirements of the contract, and will not be
accepted as'a basis for any subsequent claim whatsoever for any monetary
• consideration on the part of the Proposer.
AT&T Response:
• AT&T will make every attempt to respond to request of this RFP. (To the extent AT&T
could become familiar with local conditions in order to respond to this RFP by the
•
deadline,AT&T has attempted to do so. However, the information and pricing
submitted within this RFP response will be subject to change on account of any error or
omission in the RFP information provided by the City or upon further investigation(s) as
to local conditions and the exact requirements of any future order.
AT&T's proposal for a given project is a direct reflection of the scope of work as
presented there, as of the date.of submission. For the price(s) quoted herein, AT&T will
•• provide only the items of equipment and services specifically listed in its proposal. Work
'F*
which is not shown or described in a proposal will require mutual
.
agreement/adjustment to the final configuration, subsequent pricing and
implementation schedule.
•
23. COSTS INCURRED BY PROPOSERS. All expenses involved with the preparation and
submission of Proposals, or any work performed in connection therewith, shall be
• the sole responsibility (and shall be at the sole cost and expense) of the Proposer,
and shall not be reimbursed by the City.
AT&T Response:
. r%,
• Read and agreed.
24. RELATIONSHIP TO THE CITY. It is the intent of the City, and Proposers hereby
• acknowledge and agree, that the successful Proposer is considered to be an
•
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
independent contractor, and that neither the Proposer, nor the Proposer's
employees, agents, and/or contractors, shall, under any circumstances, be
considered employees or agents of the City. . •
AT&T Response:
•
Read and agreed.
24. OCCUPATIONAL HEALTH AND SAFETY. In compliance with Chapter 442, Florida
Statutes, any toxic substance listed in Section. 38F-41.03 of the Florida
Administrative Code delivered as a result of this proposal must be accompanied'by a
Material Safety Data Sheet (MSDS) which may be obtained from the manufacturer.
AT&T Response:
In the event that any Material Safety Data Sheets would apply to the products and
services requested in this RFP, such data sheets.will be supplied.
25. ENVIRONMENTAL REGULATIONS. The City reserves the right to consider a
proposer's history of citations and/or violations of environmental regulations in
• investigating a proposer's responsibility, and further reserves the right to declare a
proposer not responsible if the history of violations warrant such determination in
the opinion of the City. Proposer shall submit with its proposal, a complete history of
all citations and/or violations, notices and dispositions thereof. The non-submission
of any such documentation shall be deemed to be an affirmation by the Proposer
that there are no citations or violations. Proposer shall notify the•City immediately of
notice of any citation or violation which proposer may receive after the proposal
opening date and during the time of performance of any contract awarded to it.
AT&T Response:
•
Read and understood.
26. TAXES. The City of Miami Beach is exempt from all Federal Excise and State taxes.
AT&T Response:
AT&T agrees to the extent the City of Miami Beach shall provide satisfactory proof of a
valid tax exemption prior to the delivery of Services.
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.AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
All terms and conditions relating to payment of taxes shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 4
("Pricing and Billing") of the Unified Agreement and all.subsections thereto, SEE
ATTACHMENT A.
Tax Exemption Customer portal link-www.att.com/taxexemot •
Tax Exemptions
•
Tex Gececenens•C ecs Tax Exemppcn e g ek,,s.en t-Check Tar Exemption EI!q bily 5tteen 7 -` - _ - -
Request Tax Exemption
Fallowing:s the lux af states anti respective as Woes:ntiiratinp Ytwr eligi6itityinxe.,5x CiliN• '
Customer Name:CITY OF MIAMI BEACH
Exempt Customer Type:Local Government
States; `. Tata Types 1 - - Ellgllslilty Cer&tfhat a Nara
Federal 'Excise Tax ;Yes FET Exenptier.Form -_
Federal Universal Service Fund ;No N/A •
Florida ;Regulatory assessment Fee !No NIA
Florida Telecommunications Relay Surcharge(aka 'Yes Franc of Government Status
'Telecom Access Act Charge) •
Florida Communications Services Tax ,Yes I Consumers Certificate of Exemption
Florida •Sales Tax i Yes Consignees C_Mtt)Cte of Exemption
Florida State 911 Yes• Proof of Government Stattl.
27. MISTAKES. Proposers are expected to examine the terms, conditions, specifications,
delivery schedules, proposed pricing, and all instructions pertaining to the goods and
services relative to this RFP. Failure to do so will be at the Proposer's risk and may
result in the Proposal being non-responsive.
AT&T Response:
AT&T has made every attempt to examine the terms, conditions, specifications, delivery
schedules, proposed pricing and all instructions pertaining to the goods and services
relative to this RFP. However, the information and pricing submitted within this RFP
response will be subject to change on account of any error or omission in the RFP
information provided by the City or upon further investigation(s) as to local conditions
and the exact requirements of any future order.
AT&T's proposal for a given project is a direct reflection of the scope of work as
am* presented there, as of the date of submission. For the price(s) quoted herein, AT&T will
provide only the items of equipment and services specifically listedin its proposal. Work
which is not shown or described in a proposal will require mutual
agreement/adjustment to the final configuration, subsequent pricing and
implementation schedule.
o
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• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
28. PAYMENT. Payment will be made by the City after the goods or services have been
received, inspected, and found to comply with contract, specifications, free of
damage or defect, and are properly invoiced. Invoices must be consistent with
Purchase Order format.
AT&T Response:
All terms and conditions relating to pricing and invoicing shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 4
("Pricing and Billing") of the Unified Agreement and all subsections thereto, SEE
ATTACHMENT A.
29. COPYRIGHT, PATENTS & ROYALTIES. Proposer shall indemnify and save harmless
the City of Miami Beach, Florida, and its officers, employees, contractors, and/or
agents, from liability of any nature or kind, including cost and expenses for, or on
account of, any copyrighted, patented, or unpatented invention, process, or article
• manufactured or used in the performance of the contract, including its use by the
City of Miami Beach, Florida. If the Proposer uses any design, device or materials
covered by letters, patent, or copyright, it is mutually understood and agreed,
without exception, that the proposal prices shall include all royalties or cost arising
• from the use of such design, device, or materials in any way involved in the work.
• AT&T Response:
All terms and conditions relating to indemnification and holding the Customer harmless
shall be as set forth in the Proposed Contract Documents, in particular the Pricing
Schedules) and Section 7 ("Third Party Claims") of the Unified Agreement and all
subsections thereto, SEE ATTACHMENT A.
30. DEFAULT: Failure or refusal of the selected Proposer to execute a contract following
approval of such contract by the City Commission, or untimely withdrawal of a
response before such award is made and approved, may result in a claim for
damages by the City and may be grounds for removing the Proposer from the City's
vendor list.
AT&T Response: •
�
Upon award, AT&T will negotiate in good faith with the Cify to develop a mutually •
acceptable contract in accordance with the terms of AT&T's RFP Response: In the
Junlikely event that the parties are unable to reach an agreement and execute a contract
after good faith negotiations by both parties,AT&T's agreement to pay any damages to.
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• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
the City remains contingent on the facts and circumstances that precluded the
consummation of the contract.
• 31. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations
in a professional manner and in accordance \,vith all applicable Local, State, County,
• and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by
the Proposer with/of applicable laws will in no way be a cause for relief from
responsibility. Proposer agrees that the services provided shall be provided by
employees that are educated, trained, experienced, certified, and licensed in all
areas encompassed within their designated duties. Proposer agrees to furnish to the
• City any and all documentation, certification, authorization, license, permit, or
registration currently required by applicable laws, rules, and regulations. Proposer
further certifies that it and its employees willkeep all licenses, permits, registrations,
•
authorizations, or certifications required by applicable laws or regulations in full
• force and effect during the term of this contract. Failure of Proposer to comply with
• this paragraph shall constitute a material breach of this contract.
AT&T Response: •
AT&T shall comply with all laws and regulations applicable to AT&T. AT&T will provide
the services as outlined in its proposal and resulting contract documents in a manner
• mutually agreed by the parties.
•
For clarification, AT&T's Response is submitted under.the applicable laws and
• regulations current at the time of contract execution. Changes in laws and regulations
may require changes in pricing and performance.All terms and conditions relating to
compliance with laws shall be as set forth in the Proposed Contract Documents, in
• particular the Pricing Schedule(s) and Section•10.12 ("Compliance with Laws") of the
Unified Agreement, SEE ATTACHMENT A.
•
Where contractor is required to enter or go on to City of Miami Beach property to
• deliver materials or perform work or services as.a result of any contract resulting
from this solicitation, the contractor will assume the full duty, obligation and
expense of obtaining all necessary licenses, permits, and insurance, and assure all
Am* work complies with all applicable laays.
r•�
AT&T Response:
AT&T will be responsible for.obtaining licenses and permits required for its work at its
cost, and the City will be responsible for obtaining any easements, rights-of-way or
other consents required, at its cost.All terms and conditions relating to licenses, permits
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•
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
and consents shall be as set forth in the Proposed Contract Documents, in particular the
Pricing Schedule(s) and Section 3.1 ("Access Rights") of the Unified Agreement and all
subsections thereto, SEE ATTACHMENT A.
•
The contractor shall be liable for any damages or loss to the City occasioned by
negligence of the Proposer, or its officers, employees, contractors; and/or agents,
for failure to comply with applicable laws.
AT&T Response:
All terms and conditions relating to limitation of liability shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) &Section 6
("Limitations of Liability and Disclaimers") of the Unified Agreement & all subsections
thereto, SEE ATTACHMENT A.
•
32. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these
General Terms and Conditions shall have precedence.
AT&T Response: •
The final negotiated'contract documents would take precedence over the RFP and
response documents.
33. NON-DISCRIMINATION.The Proposer certifies that it is in compliance with the non-
discrimination clause contained in Section 202, Executive Order 11246, as amended
by Executive Order 11375, relative to equal employment opportunity for all persons
without regard to race, color, religion, sex or national origin. In accordance with the
City's Human Rights Ordinance, codified in Chapter 62 of the City Code, Proposer
shall prohibit discrimination by reason of race, color, national origin, religion, sex,
intersexuality, gender identity, sexual orientation, marital and familial status, and
age or disability.
AT&T Response: •
AT&T agrees it will not discriminate in,the performance of the services proposed herein
against any employee or applicant for employment because of race, color, religion, sex,
national original or ancestry. All terms and conditions relating to compliance with
applicable laws shall be as set forth in the Proposed Contract Documents, in particular
the Pricing Schedule(s) and Section 10.12 ("Compliance with Laws") of the Unified
o . Agreement, SEE ATTACHMENT A.
.
May 16,2018 Page 20 411.
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Balance of.Daae intentionally left blank.
•
•
P
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a.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
34. DEMONSTRATION OF COMPETENCY. The city may consider any evidence available
regarding the financial, technical, and other qualifications and abilities of a Proposer,
including past performance (experience) in making an award that is in the best
interest of the City, including:
A. Pre-award inspection of the Proposer's facility may be made prior to the award
of contract.
AT&T Response:
•
AT&T.wiil be pleased to answer any questions regarding the provisioning of the services
requested in the RFP. For security and policy reasons, AT&T does not typically host
inspections of its network facilities to third parties. Accordingly, once AT&T understands
the Customer's specific issues, AT&T will work with the Customer to find an alternative
way to address these concerns.
•
• B. Proposals will only be considered frorri firms which are regularly engaged in the
• business of providing the goods and/or services as described in this solicitation.
C. Proposers must beable to demonstrate a good record of performance for a
reasonable period of time, and have sufficient financial capacity, equipment, and
•
organization to ensure that they can satisfactorily perform the services if
awarded a contract under the terms and conditions of this solicitation.
•
D. The terms "equipment and organization", as used herein shall, be construed to
mean a fully equipped and well established company in line with the best
business practices in the industry, and as determined by the City of Miami Beach.
E. The City may consider any evidence available regarding the financial, technical,
and other qualifications and abilities of a Proposer, including past performance
(experience), in making an award that is in the best interest of the City.
•
F. The City may require Proposer s to show proof that they have been designated
as authorized representatives of a manufacturer or supplier, which is the actual
source of supply. In these instances, the City may also require material
information from the source of supply regarding the quality, packaging, and
Mal characteristics of the products to be supply to the City.
AT&T Response:
All terms and conditions relating to definitions are as set forth in the Proposed Contract
Documents.
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. AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
•
35. ASSIGNMENT. The successful Proposer shall not assign; transfer, convey, sublet or
otherwise dispose of the contract, including any or all of its right, title or interest
therein, or his/her or its power to execute such contract, to any person, company or
corporation, without the prior written consent of the City.
AT&T Response:
All terms and conditions relating to assignment shall be as set forth in the Proposed
Contract Documents, in particular the Pricing Schedule(s) and Section 10.6 ("Assignment
and Subcontracting") of the Unified Agreement, SEE ATTACHMENT A.
•
36. LAWS, PERMITS AND REGULATIONS.The Proposer shall obtain and pay for all
licenses, permits, and inspection fees required to complete the work and shall
comply with all applicable laws.
AT&T Response:
All terms and conditions relating to licenses, permits and consents shall be as set forth
in the Proposed Contract Documents, in particular the Pricing Schedule(s) and Section
3.1 ("Access Rights") and Section.10.12 ("Compliance with Laws") of the Unified
Agreement and all subsections thereto, SEE ATTACHMENT A.
37. OPTIONAL CONTRACT USAGE. When the successful Proposer (s) is in.agreement,
other units of government or non-profit agencies may participate in purchases
pursuant to the award of this contract at the option of the unit of government or
non-profit agency.
•
AT&T Response:
AT&T is willing to entertain the opportunity to provide services to other entities.
However,AT&T would need to know information including, but not limited to, which
entities were being considered, how the billing and collection would work(e:g., who
would ultimately be responsible for payment), any credit issues, and what services were
involved. Once AT&T understood the details, AT&T would consider this opportunity.
Aim1�
38. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. It is the intent of the City to
purchase the goods and services specifically listed in this solicitation from the
contractor. However, the City reserves the right to purchase any goods or services
awarded from state or other governmental contract, or on an as-needed basis
through the City's spot market purchase provisions.
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•
•
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Read and understood.
39. DISPUTES. In the event of a conflict between the documents, the order of priority of
the documents shall be as follows:
•
A. Any contract or agreement resulting from the award of this solicitation; then
• B. Addendum issued for this solicitation, with the latest Addendum taking
• precedence; then
C., The solicitation; then
D. The Proposer's proposal in response to the solicitation.
AT&T Response:
All terms and conditions relating to order of priority shall be as set forth in the Proposed
Contract Documents, in particular the Pricing Schedule(s) and Section 1.2 ("Priority of
Documents") of the Unified Agreement and all subsections thereto, SEE ATTACHMENT
A.
40. INDEMNIFICATION. The Proposer shall indemnify and hold harmless the City and its
• officers, employees, agents and instrumentalities from any and all liability, losses or
damages, including attorney's fees and costs of defense, which the City or its
officers, employees,agents or instrumentalities may incur as a result of claims,
demands, suits, causes of actions or proceedings of any kind or nature arising out of,
relating to or resulting from the performance of the agreement by the contractor or
its employees, agents, servants, partners, principals or subcontractors. The
• contractor shall pay all claims and losses in connection therewith, and shall
investigate and defend all claims, suits or actions of any kind or nature in the name
of the City, where applicable, including appellate proceedings, and shall pay all costs,
judgments, and attorney's fees which may be incurred thereon. The Proposer
expressly understands and agrees that any insurance protection required by this
Agreement or otherwise provided by the contractor shall in no way limit the
nal� responsibility to indemnify, keep and save harmless and defend the City or its
officers, employees, agents and instrumentalities as herein provided. The above
indemnification provisions shall survive the expiration or termination of this
Agreement.
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AT&T Response to City of Miami Beach's
MIAMI B EAC H RFP for Telecommunications Services
AT&T Response:
All terms and conditions relating to indemnification and holding the Customer harmless
shall be as set forth in the Proposed Contract Documents, in particular the Pricing
Schedule(s) and Section 7 ("Third Party Claims") and Section 6 ("Limitation of Liability
and Disclaimers") of the Unified Agreement &all subsections thereto, SEE ATTACHMENT
A.
41. CONTRACT EXTENSION. The City reserves the right to require the Contractor to
extend contract past the stated termination date for a period of up to 120 days in
the event that a subsequent contract has not yet been awarded. Additional
extensions past the 120 days may occur as needed by the City and as mutually
agreed upon by the City and the contractor.
AT&T Response:
Read and agreed.
42. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Bid including,
without limitation, any and all information and documentation submitted therewith,
are exempt from public records requirements under Section 119.07(1), Florida •
Statutes, and s. 24(a), Art. 1 of the State Constitution until such time as the City
provides notice of a'n intended decision or until thirty (30) days after opening of the •
proposals, whichever is earlier. Additionally, Contractor agrees to be in full
compliance with Florida Statute 119.0701 including, but not limited to, agreement to
(a) Keep and maintain public records that ordinarily and necessarily would be
required by the public agency in order to perform the services; (b) provide the public
with access to public records on the same terms and conditions that the public
agency would provide the records and at a cost that•does not exceed the cost
provided in this chapter or as otherwise provided by law; (c) Ensure that public
records that are exempt or confidential and exempt from public records disclosure
requirements are not disclosed except as authorized by law; (d) Meet all
requirements for retaining public records andtransfer, at no cost, to the public
agency all public records in possession of the contractor upon termination of the
contract and destroy any duplicate public records-that are exempt or confidential
•• I and exempt from public records disclosure requirements. All records stored
electronically must be provided to the public agency in a format that is compatible
with the information technology systems of the public agency.
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• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
All terms and conditions relating to confidentiality obligations shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 5
("Confidential Information") of the Unified Agreement and all subsections thereto, SEE
ATTACHMENT A..Per Section 5.5 of the Unified Agreement, AT&T understands and
acknowledges that Customer is subject to Florida Public Records Law, Chapter 11.9.
As to retention of records, AT&T will agree to allow the Customer's auditors reasonable
access to our records to the extent necessary to verify the goods and services provided
and the accuracy of our billings.
•
AT&T will follow applicable legal requirements and its internal record retention
policies with respect to records relating to this project.
•
Legal and regulatory requirements restrict AT&T from disclosing certain information to
third parties.Accordingly, the following approach to audit is proposed:
X.X Audit Rights.
r
(a) Subject to AT&T's reasonable security requirements and not more than once every
twelve (12) months, Customer may, at its.own expense, review AT&T's relevant
billing records for a period not to exceed the preceding 12 months,for the purpose
of assessing the accuracy of AT&T's invoices to Customer. Customer may employ
such assistance, as it deems desirable to conduct such reviews, but may not employ
the assistance of any entity that derives a substantial portion of its revenues from
the provision of services that are substantially similar to the Services provided
hereunder or any person who has previously made prohibited use of AT&T's
Confidential Information. Customer shall cause any person retained for this purpose
• to execute a non-disclosure agreement imposing substantially the same obligations
of confidentiality as are set forth in Article 5. Such reviews shall take place at a time
and place agreed upon by the parties:Customer's normal internal invoice
reconciliation procedures shall not be considered a review of AT&T's relevant billing
records for purposes of this Section X.X.
(b) AT&T shall promptly correct any billing error that is revealed in a billing review,
���� including refunding any overpayment by Customer in the form of a credit as soon as
r/� reasonably practicable under the circumstances.
(c) AT&T shall cooperate in any Customer billing review, providing AT&T billing records
as reasonably necessary to verify the accuracy of AT&T's invoices.AT&T may redact
from the billing records provided to Customer any information that reveals the
•
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
identity or non-public information of other AT&T customers or other AT&T
Confidential Information that is not relevant to the purposes of the review.
43. OBSERVANCE OF LAWS. Proposers are expected to be familiar with, and comply
with, all Federal, State, County, and City laws, ordinances, codes, rules and
regulations, and all orders and decrees of bodies or tribunals having jurisdiction or
authority which, in any manner, may affect the scope of services and/or project
contemplated by this RFP (including, without limitation, the Americans with
Disabilities Act, Title VII of the Civil Rights Act,the EEOC Uniform Guidelines, and all
EEO regulations and guidelines). Ignorance of the law(s) on the part of the Proposer
will in no way relieve it from responsibility for compliance.
AT&T Response:
All terms and conditions relating to compliance with laws shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 10.12
("Compliance with Laws") of the Unified Agreement, SEE ATTACHMENT A. Upon award
• AT&T will review applicable policies and comply to the extent consistent with the
agreements signed by the parties, AT&T's obligations under its collective bargaining
agreements and other third party requirements, and AT&T's policy requirements.
• 44. CONFLICT OF INTEREST. All Proposers must disclose, in their Proposal, the name(s)
of any officer, director, agent, or immediate family member (spouse, parent, sibling,
and child) who is also an employee of the City of Miami Beach. Further, all Proposers
must disclose the name of any City employee who owns, either directly or indirectly,
an interest of ten (10%) percent or more in the Proposer entity or.any of its
affiliates.
AT&T Response:
AT&T is unaware of any officer, director, or agent who is an employee of the City of
Miami Beach. Given the vast size of AT&T's employee base, AT&T cannot say with
absolute certainty whether any immediate family member of an AT&T employee is an
employee of the City of Miami Beach. However, without independent inquiry, AT&T is
m.4 not aware that any employees of the sales account team have immediate family
i, members who are City employees. Further, no single stockholder owns a 10% interest of
it
AT&T's outstanding common stock.
However, the City should make such an inquiry of its own employees, directors, and
officers prior to entering into an agreement with AT&T and take the necessary steps to
ensure such individuals remain in compliance with these requirements.
May 16,2018 Page 27
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
J
45. MODIFICATION/WITHDRAWALS OF PROPOSALS. A Proposer may submit a modified
Proposal to replace all or any portion of a previously submitted Proposal up until the
Proposal due date and time, Modifications received after the Proposal due date and
time will not be considered. Proposals shall be irrevocable until contract award
unless withdrawn in writing prior to the Proposal due date, or after expiration of 120
calendar days from the opening of Proposals without a contract award. Letters of
withdrawal received after the Proposal due date and before said expiration date,
and letters of withdrawal received after contract award will not be considered.
• AT&T Response:
Read and understood.
46. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to
take to any of the terms in this RFP, and outline what, if any, alternative is being
offered. All exceptions and alternatives shall be included and clearly delineated, in
writing, in the Proposal. The City, at its sole and absolute discretion, may accept or
reject any or all exceptions and alternatives. In cases in which exceptions and
alternatives are rejected, the City shall require the Proposer to comply with the
particular term and/or condition of the RFP to which Proposer took exception to (as
said term and/or condition was originally set forth on the RFP).
AT&T Response:
• Notwithstanding anything contained in this RFP to the contrary,the products, services
and pricing provided herein are subject to the terms and conditions of the Proposed
'Contract Documents. Upon AT&T being selected as your supplier of choice, AT&T will
work cooperatively with the City of Miami Beach to negotiate any mutually agreed
contractual provisions required for compliance with the RFP and AT&T's Response.
AT&T takes exception to the language that it must comply with a particular term or
condition of the RFP to which AT&T took an exception.
.�, 47. ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities,
favors, or anything of monetary value to any official, employee, or agent of the City,
for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449
of the City Code, no officer or employee of the City shall accept any gift, favor or
service that might reasonably tend improperly to influence him in the discharge of
his official duties.
May 16,2018 Page 28 '
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persons only and is not for general distribution. `•• •'
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Read and agreed.
48. SUPPLEMENTAL INFORMATION. City reserves the right to request supplemental
information from Proposers at any time during the RFP solicitation process, unless
otherwise noted herein.
AT&T Response:
Read and understood.
49. ADDITIONAL SERVICES, Although this solicitation and resultant contract identifies
specific goods, services or facilities ("items"), it is hereby agreed and understood
that the City, through the approval of the Department and Procurement Directors
(for additional items up to $50,000) or the City Manager(for additional items
greater than $50,000), may require additional items to be added to the Contract
which are required to complete the work. When additional items are required to be
added to the Contract, aW rded vendor(s), as applicable to the item being
requested, under this contract may be invited to submit price quote(s) for these
additional requirements. If these quote(s) are determined to be fair and reasonable,
then the additional work will be awarded to the current contract vendor(s) that
offers the lowest acceptable pricing. The additional items shall be added to this
contract by through a Purchase Order (or Change Order if Purchase Order already
exists). In some cases, the City may deem it necessary to add additional items
through a formal amendment to the Contract, to be approved by the City Manager.
AT&T Response:
For the price(s) quoted herein,AT&T will provide only the items of equipment and
services specifically listed in this bid response. Any additional equipment or services
beyond those herein will be provided at additional charges. AT&T's proposal hereunder
is a direct reflection of the scope of work as presented here, as of the date of
submission. Work which is not shown or described in this proposal/quote will require
•� mutual agreement/adjustment to the final configuration, subsequent pricing and
implementation schedule. Any renewal or amendment of a resulting contract shall be
11111211" _upon mutual written agreement of AT&T and the Customer.
Should the parties agree that the method of purchase for any products/services
provided under this RFP shall be via Customer's purchase order, such purchase orders
must clearly provide that the purchase is made pursuant to the mutually agreed
I 'a
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persons only and is not for general distribution. "_,
•
AT&T Response to City of Miami Beach's
• MIAMI BEACH RFP for Telecommunications Services
•
contract documents and is not subject to the preprinted terms of that purchase order
form.
The City may determine to obtain price quotes for the additional items from other
vendors in,lthe event that fair and reasonable pricing is not obtained from the current
contract vendors, or for other reasons at the City's discretion.
AT&T Response:
Read and understood.
Balance of Page Intentionally Left Blank
•
•
1*
*Apr
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persons only and is not for general distribution. ��
•
• AT&T Response to City of Miami Beach's
•
MIAMI BEACH RFP for Telecommunications Services
•
• SECTION 0300 PROPOSAL SUBMITTAL
INSTRUCTIONS AND FORMAT
1, SEALED RESPONSES. One original Proposal (preferably in 3-ring binder) must be
submitted in an opaque, sealed envelope or container on or before the due date
established for the receipt of proposals. Additionally, ten (10) bound copies and one
(1) electronic format (CD or USB format) are to be submitted. The following
information should be clearly marked on the face of the envelope or container in
• which the proposal is submitted: solicitation number, solicitation title, Proposer
name, Proposer return address. Proposals received electronically, either through
email or facsimile, are not acceptable and will be rejected.
2. LATE BIDS. Bid Proposals are to be received on or before the due date established
herein for the receipt of Bids. Any Bid received after the deadline established for
• receipt of proposals will be considered late and not be accepted or will be
returned to Proposer unopened. The City does not accept responsibility for any
delays, natural or otherwise.
3. PROPOSAL FORMAT. In order to maintain comparability, facilitate the review
process and assist the Evaluation Committee in review of proposals, it is strongly
recommended that proposals be organized and tabbed in accordance with the
sections and manner specified below. Hard copy submittal should be tabbed as.
enumerated below and contain a table of contents with page references. Electronic
copies should also be tabbed and contain a table of contents with page references.
TAB 1 Cover Letter& Minimum Qualifications Requirements
1.1 Cover Letter and Table of Contents.The cover letter must indicate Proposer and
Proposer Primary Contact for the purposes of this solicitation. •
1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A).
Attach Appendix A fully completed and executed.
1.3 Minimum Qualifications Requirements. Submit verifiable information documenting
compliance with the minimum qualifications requirements established in Appendix
C, Minimum Requirements and Specifications.
TAB 2 Experience & Qualifications
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1
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's
history and relevant experience and proven track record of providing the scope of
services similar as identified in this solicitation, including experience in providing
similar scope of services to public sector agencies. For each project that the
Proposer submits as evidence of similar experience, the following is required:
project description, agency name, agency contact, contact telephone & email, and
year(s) and term of engagement.
•
AT&T Response:
Qualified References AT&T has included key customer references that prove our record
of experience.AT&T has been in business for over 142 years. We serve millions of
customers around the world, including global, national, mid-size, regional, and
government customers. We currently serve 275+government customers throughout
• the State of Florida. For detailed information,.see ATTACHMENT C.
We're proud to provide our customers with a strong product &service line, thanks to
our focus on delivering the industry's most reliable service, most globally consistent
portfolio, &the most advanced network management and security tools.
AT&T Response: •
Agency Name: City of Miami
Contact Name: Hector Pico
Job title: IT Manager
Address: 444 SW 2nd Ave Miami, FL
Phone number: (305)416-1075
Email address: hpico( miamigov.com •
Services: Voice-1FB/POTS, Centrex, PRI, SIP
Term of Engagement—30+yrs.
Agency Name: City of Hollywood
Contact Name: Cathy Feller
Job title:Telecom Manager
Address: 2600 Hollywood Blvd Hollywood, FL 33020
Phone number: (954) 921-3648
.•.Ar� Email address: CFELLERPhollvwoodfl.org
Services: Longtime customer of local voice network services including Centrex, PRI, ABN
Term of Engagement—30+yrs.
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May 16,2018 `411.10
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persons only and is not for general distribution.
1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Agency Name: St Lucie Schools
Contact Name:Terence O'Leary
Job title: Assistant Superintendent for Information Services
Address: 4204 Okeechobee Rd, Ft. Pierce, FL 34947
Phone number: (772) 201-7777
Email address:Terence.O'LearvPstlucieschools.org
Services: Longtime customer of Local Voice network services-Centrex, PRI, SIP
Term of Engagement—20+yrs.
2.2 Qualifications of Proposer Team. Provide an organizational chart of all personnel
and consultants to be used for this project if awarded, the role that each team
member will play in providing the services detailed herein and each team members'
qualifications. A resume of each individual, including education, experience, and any
other pertinent information, shall be included for each Proposal team member to be
assigned to this contract.
AT&T Response:
AT&T is uniquely qualified to provide proficient technical service for the system
proposed herein. AT&T shall employ and make available at reasonable times an
adequate number of appropriately qualified and trained personnel, familiar with the
Customer's operations and use of telecommunications services, to provide and support
the Customer's use of the Services in accordance with the terms of AT&T's Response to
this RFP. Only manufacturer trained Technicians and Service Consultants perform
• installation and maintenance on the system. If required after contract award, AT&T will
supply documentation to authenticate technical expertise, within the parameters of
confidentiality limits.
AT&T is providing resumes of the account team individuals who currently serve this
account. However, it isimportant to note that personnel may change for multiple
reasons during the course of the resulting contract. SEE ATTACHMENT D.
TAB 3 Approach and Methodology
.���
r�, 3.1 Submit detailed information on how Proposer plans to accomplish the required
scope of services, including detailed information, as applicable, which addresses, but
need not be limited to: implementation plan, project timeline, phasing options,
Itesting and risk mitigation options for assuring project is implemented on time and
within budget, including addressing the below requirements:
o
May 16,2018 Page33 �am.
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. �
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
AT&T knows the City of Miami Beach. AT&T brings unique history and in-depth
knowledge and experience to the City of Miami Beach. We know your environment,
locations, current system and have a great working relationship with your staff.This
knowledge can be critical and very beneficial when transitioning to your network
infrastructure.
With AT&T's Project Management, we use our standard, proven methodology to
transition your network to an AT&T service. Our project management methodology
ensures a smooth transition of the services from your current state to comprehensive
management under the AT&T management team.The methodology is a system of
processes designed to ensure successful transitions and implementations.
•
AT&T also employs multiple PMI certified Project Management Professionals (PMPs)
who can deliver projects and implementations using PMI's Project Management Body of
Knowledge (PMBok) methodologies, or Microsoft Solutions Framework (MSF).
Our methodology has the advantage of possessing field-proven deployment templates
based on successful implementations and transitions. Our processes are aligned across
six phases (Assess, Plan, Design,Test, Implement, and Support).
These phases contain proven documents, tools, and methods for project management,
• service delivery, and ongoing engagement operations.The methodology also provides
the processes and instructions that assist all AT&T associates in understanding what
activities and specific tasks need to be done within a project or engagement, why
specific tasks should be done, and when.
So,your network transition will benefit from multiple disciplines bound by a common,
proven process.
AT&T will endeavor to meet all mutually agreed implementation dates; however, AT&T
shall not be liable for any problems caused by force majeure, delays due to any fault of
the City and/or any contractor or subcontractor employed by the City manufacturer(to
include Equipment which may be on "back order") or network delays, or for problems
ir4 resulting from causes beyond the reasonable control of AT&T. AT&T will notify the City
r/' of any Equipment that would be on a "back order" status and the implementation dates
will be adjusted as mutually agreed between the parties, but would not constitute a
breach of contract.
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May 16,2018
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
1. Proposer must provide documentation that clearly details the resiliency/
redundancy of the proposed telecommunications services.
AT&T Response:
AT&T provides network redundancy for IP Flexible Reach by using two network Border
Elements (BEs).These geographically diverse BEs function in parallel to route data
between our Session Initiation Protocol (SIP) trunks. If one BE fails, the remaining BE
handles the entire load.
To make our,BEs highly available and enable them to provide local redundancy, we
configure them with dual chassis and dual processors. For further redund.ancy, we
typically install a pair of BEs in each of your geographic regions.
• As a result,you experience fewer dropped calls in the event of a network failure.
Increase the Resiliency
AT&T helps you increase the resiliency of your IP Flexible Reach via Inbound Alternate
Routing (IAR).
IAR provides you with •
• Premises redundancy—routes calls from one premises Private Branch Exchange
• (PBX) to a secondary premises PBX within the same building or complex
• Site redundancy—routes calls to your secondary site if your primary site is
unavailable
• Call overflow capabilities—redirects calls to your secondary site when your
primary site reaches its capacity
• As a result,you experience fewer dropped calls in the event of network failure or
unusually high call volume.
-0, 2. Proposer must provide documentation that clearly details Disaster Recovery
' efforts, staffing levels, hardware replacement plans, and service restoration
timelines for the proposed telecommunications services.
AT&T Response:
National Disaster Recovery Team Disaster Recovery— Like no others
Page 35
May 16,2018 • L-
• AT&T Proprietary:The information contained herein is for use by authorized U• AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
The AT&T Disaster Recovery program is unique, because it is the only one of its kind in
the industry. Beginningwith our understanding that restoring communication following
a major disaster is a top priority, we've built a program and plan that enables us to
provide a rapid response. Our program includes patented automated tools, such as Real
• Time Network Routing (RTNR) and a highly-skilled Network Disaster Recovery Team with
mobile disaster recovery equipment. We strategically locate teams of highly trained
Technicians and a fleet of giant tractor-trailer trucks across the country so we can be
ready to respond when disaster strikes.
Key Benefit—Disaster Recovery Team
AT&T offers the only Network Disaster Recovery of its kind in the industry. $600M
• investment to restore our network and your services whenever disaster strikes.
.:.-_......----,--, .w+y7..;., `r I, ;(7.77,,,, ,,,,,,„,,-, 1 ir.b.- ,,. t. 'i `'- _ r,..��+s..w.
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earn members are on-call 24 x7 so they and their equipment can be en route to an
emergency incident within two hours of an official call-out. We have specially designed
tractor-trailer rigs, equipped with all of the equipment we need to recover a destroyed
AT&T central office. We locate the trailers in several locations across the country so we
can quickly reach a disaster site.
his equipment generally travels by road, but in an extreme emergency, we can ship the
trailers by rail or air. Each trailer has self-contained power and environmental •
capabilities and each houses a component of the network technology that would
.
. 0 ,normally be part of a permanent office. We interconnect the individual components to
� . match the unique configuration of a heavily damaged or destroyed central office.
Our Disaster Recovery Team can restore service within a matter of days, rather than
months. The team can also restore long-distance service by erecting a temporary
microwave tower, installing a temporary satellite earth station, or establishing
• Page 36
May 16,2018 `b
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.."1. AT&T
AT&T
persons only and is not for general distribution. `�
i
•
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
temporary calling centers that allow customers direct access to our network. As a result,
we can quickly respond and restore service.
We also provide a Service Management team. Universal Service Executive Key
Deliverables- Your strategic partner to ensure your goals, business objectives, and
satisfaction are our main focus.
• Stewardship Performance Reviews
• Service Action Plans
• Customer Service Guide
• Critical Escalation Management
• Billing Advocate
• eService Adoption Support
• Bridge gap with other AT&T departments
Acts as the voice of the customer on service restoration issues, serving as the bridge
between the customer&AT&T. •
3. Proposer must provide documentation as to real-time available data, systems
monitoring and reporting tools, available to City staff, as needed.
AT&T Response:
The AT&T BusinessDirect Portal
The highly secure AT&T BusinessDirect portal delivers online tools for efficient,
effective, convenient eServicing capabilities, 24/7. The productivity-enhancing online
tools enable you to reroute network traffic in near-real time, test circuits, report service
problems and track them through resolution, place orders and check their status, pay
bills electronically, and perform other customer service-related tasks online. AT&T
BusinessDirect also includes numerous robust performance-reporting tools that enable
you to monitor your network and your AT&T Managed Services in near-real time.
1�
Key tools on the portal
AT&T BusinessDirect Map
AT&T BusinessDirect Map is a first-in-the-industry online tool that shows your network
on a map and provides point-and-click network-management capabilities across AT&T
services. It delivers hands-on network monitoring and management, inventory
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persons only and is not for general distribution. ���
p
AT&T Response to City of Miami Beach's •
MIAMI BEACH RFP for Telecommunications Services
management, and trouble reporting. It even provides the status of network alarms,
trouble tickets, and service orders proactively.
AT&T network management tools
AT&T network management tools provide hands-on network-management capabilities _
for specific AT&T services. For example, one tool empowers you to redirect toll-free
traffic any time of the day or night–and see your changes take effect in minutes.
AT&T eMaintenance
• Another key tool, AT&T eMaintenance, enables you to report service troubles and
follow the progress of trouble resolution quickly and easily on the web. AT&T
eMaintenance is designed to find your problem quickly, inconvenience you as little as
' possible, and most importantly, minimize your downtime. When you report a trouble,
automated testing begins within seconds to determine where the problem lies.
AT&T eOrder
The AT&T eOrder tool is an efficient online tool that enables you to place service orders
for voice, data, and IP services quickly and accurately, and track the status of those
orders online, expediting not only the ordering process but also order fulfillment itself.
• AT&T Order Status Manager
The AT&T Order Status Manager provides near-real time status on all your applicable
AT&T service orders — across services — regardless of:who submitted them. In a clean,
intuitive overview format listing multiple orders on a single page,the tool also lists
major milestones for each order along with the progress towards meeting each one.
AT&T BusinessDirect eBill
AT&T BusinessDirect eBill enables you to view your AT&T invoice details, analyze your
billing data with powerful reporting capabilities, make inquiries and request billing
adjustments, see your payment history, and pay your bills online–for multiple AT&T
services.
1:
For IP Flexible Reach, AT&T uses quality statistics and a proactive tool to monitor and
manage service quality. For each call, our system captures voice over IP (VoIP) quality
statistics in a call detail record (CDR). We continuously pull the CDRs from the router
and aggregate them to analyze and troubleshoot call quality.
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1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
In addition to call quality, we monitor and manage the call path. The call path is the
route that a call follows, within our global MPLS network, from access router to access
router. To proactively monitor and manage call path performance, we designed a tool
called "Watch Dog."
Using this tool, we monitor the call path to ensure that it can carry a high-quality voice
call. To probe the network links, we send very small test packets across the network and
record latency, dropped packets, and jitter statistics. We monitor these statistics 24x7.
If the call path quality falls below acceptable thresholds, we investigate and remedy the
problem.
4. Proposer must provide documentation on solutions that will be employed to
ensure that all present PBXs, Vole, Key and Hybrid voice systems remain
functional.
AT&T Response:
AT&T will use due care, but AT&T does not assume responsibility for interactions with
pre-existing systems. -
5. Proposer must provide details on their ability to provide the required services,
with implementation to begin immediately after RFP award.
AT&T Response:
AT&T understands and will comply. AT&T includes a PMI certified Project Manager to
coordinate the implementation of our solution.This individual will be the single point of
contact throughout the project.
6. Proposer shall provide details of the transition timeline and provide coverage
maps for all City departments and service locations affected by said transition.
AT&T Response:
no
irsir
AT&T understands and will comply.
7. Proposer must provide documentation which identifies the reliance on third
parties for any aspect related to the deployment of services associated with
work performedunder this RFP.
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• persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
AT&T Response:
At this stage, AT&T is not able to specifically identify the subcontractors required for
your solution. We reserve the right to engage subcontractors as needed for installation
and maintenance services; however, all contracting with you will be directly with AT&T.
We will identify any third-party providers during the negotiation phase.
We select our subcontractors with the goal to provide the best service to you. Upon
award AT&T will work with your Procurement and AT&T Strategic Sourcing to validate
any third parties. -
8. Proposer must provide comprehensive information on the types of voice circuits
begin offered.
AT&T Response:
AT&T has provided comprehensive information about the types of voice circuits being
offered under Appendix C, Minimum Requirements and Specifications.
• 9. Proposer must submit comprehensive project plans to include how firm will
interface service to existing City telecommunications environment.
AT&T Response:
AT&T knows the City of Miami Beach. We know your environment, locations, current
system and have a great working relationship with your staff.This knowledge can be
critical and very beneficial when transitioning to a new communications system.
10. Proposer must provide comprehensive information detailing the portfolio of
available offerings for voice services.
AT&T Response:
Arm*
AT&T has provided a description of the Legacy Voice services that the City of Miami
*Apr Beach currently uses. That description can be found under Appendix C, Minimum
Requirements and Specifications. AT&T has chosen to detail in this section services to
which AT&T recommends the City of Miami Beach migrate.
IP Flexible Reach
May 16,2018 Page40
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
IP Flexible Reach is a managed Voice over IP (VoIP) solution that provides inbound and
outbound calling on your data network, giving you long distance and international
calling for all your sites globally and local calling for your U.S. and Most of World (MoW)
sites. IP Flexible Reach provides VoIP calling service to your data network.
IP Flexible Reach is available on two transport types.The first is a U.S.-only network that
provides AT&T Dedicated Internet (ADI).The second network that we use with IP
Flexible Reach is the AT&T Virtual Private Network(AT&T VPN).This global network
provides increased security over the ADI and PNT network and supports the same
speeds.
IP Flexible Reach includes three package options: IP Long Distance (Calling Plan A—U.S.
and MoW), Local and Long Distance (Calling Plan B—U.S. and MoW), and Local and Long
Distance Package (Calling Plan C—U.S. only). All package options include free unlimited
•
on-net calling between all Business VolP sites.
The second network that we use with IP Flexible Reach is the AT&T Virtual Private
Network(AT&T VPN). This global network provides increased security over the ADI and
PNT network and supports the same speeds.
With both networks, IP Flexible Reach adds voice to your IP services. IP services travel
over AT&T's global MPLS backbone, which provides efficient communication across your
business, extensive reach, reliability, and enhanced network security. With both
networks,AT&T supports MLPPP speeds(up to 8XT1 for 12 Mbps bandwidth) and OCX
up to OC-48 and Ethernet up to 1 GigE.
The concurrent calls capacity depends on your transport access facility's bandwidth. For
example,T1 access supports 6 to 46 concurrent calls; with Ethernet and OCX,the
service can support more than 30,000 concurrent calls. You choose the number of
concurrent calls to meet your business needs.
With the ADI network, we deploy gateway routers at your sites to transport voice and
• data traffic. Your PBX or IP PBX connects to this router.To enhance voice quality, we
• configure the router to prioritize voice traffic for immediate transport.The router
, assigns all voice calls to Class of Service 1. Our engineers configure the router for ro
advanced bandwidth management and.traffic queuing priorities as part of your service
installation.
0
IP Flexible Reach interoperates with traditional digital TDM PBXs and IP PBXs and
integrates with AT&T Voice DNA services.
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May 16,2018
0411111.
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution. --1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
With the AT&T VPN network, we support your owned and managed gateway routers as
well as AT&T-managed routers. These routers have the same capabilities as the AT&T
managed router for ADI service.
IP Flexible Reach gives you these features:
• Converged IP Network—gives you dynamically allocated bandwidth and high-
quality, reliable, business-class voice service that is backed by Service Level
Agreements. You enjoy fast, dependable performance.
• Management Features—include web-based performance and call reporting,
service reporting, and network management. So, you have control over your
service.
• Security Features—enhance the confidentiality and integrity of your IP voice
traffic via our highly secure IP backbone network.The AT&T VPN access option
provides additional security features for your voice and data services.
• Compatibility—means VoIP interoperates with a wide range of PBX systems,
including traditional digital TDM PBXs and IP PBXs, and integrates with AT&T
Voice DNA® services. Because AT&T's VoIP service is compatible with your
current telephone equipment, you can take advantage of IP Flexible Reach
without investing in a costly replacementof your PBX systems.
• Voice over IP(VoIP)—lets you connect all of your desktop equipment to your
LAN, and you route your voice calls over our global IP network instead of the
public switched telephone network (PSTN). You have lower costs for network
wiring. And, by using our VoIP network, you can manage your communication
costs more effectively.
• Integrated Network Access—enables you to transport voice calls_on the same
Internet access facility that you use for data service. By integrating your voice
and data services on the same line, you reduce access costs and simplify your
network management. And,the service supports ADI and AVPN access.
0-1% • IP Flexible Reach Enhanced Features Package Option/adds telephone number-
r/' level features to your SIP trunking service like Call Forwarding, Find Me/Follow
Me, and Account codes, as well as advanced routing and resiliency features to
keep your business running. This package comes with a web-based management
portal so you can quickly and simply assign and manage your users and features.
The Enhanced Features Package can help you boost employee productivity,
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
M I AMI B EAC H RFP for Telecommunications Services
enhance disaster recovery, optimize your network, and maximize the experience
of your customers.
11. Proposer must provide detailed information on your firm's Call Accounting,
TDoS, and e-911 offerings.
AT&T Response:
AT&T's IP Flexible Reach supports enhanced 911 (E911) emergency services by providing
local service features to meet the requirements of Federal Communications Commission
(FCC) mandates.
If you select calling plan B or C, both of which offer local and long distance (LD)VoIP
calling, we connect your outbound calls to our local calling area via network-based, hop-
off gateways. For 911 calls, we deliver the site calling party number(CPN) to the Public
Safety Answering Point(PSAP) 911 operator.
However, if you select calling plan A—an LD-only plan that excludes local access—you
• need to maintain an outbound line to the public switched telephone network (PSTN) for
911 purposes. You must configure the equipment at each of your calling plan A
locations to properly route calls to 911.
When you choose a calling plan that includes local access, we deliver your emergency
calls to E911.
12. Proposer must provide detailed information on available offerings for long
distance services.
AT&T Response:
The following options are available with IP Flexible Reach:
• IP long distance (plan A,available in the U.S. and Mow)—supports long
distance VoIP calling. You get unlimited on-net calls, and you get outbound long
10 distance and international calling at competitive per-minute rates. Because this
elrar/' plan supports only long distance calling, all local calls—including 911—are
unavailable with this service. With this plan, you must maintain an inbound and
n outbound public switched telephone network (PSTN) line in order to make and
receive local calls, including 911.
Page 43. •
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AT&T Proprietary:The information contained herein is for use by authorized U AT&T
persons only and is not for general distribution. ��
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
• Local and long distance (Plan B,available in the U.S. and Mow)—offers free
local and discounted long distance VoIP calling. You get unlimited ori-net calls,
and yo,u get unlimited inbound and outbound local calling. Outbound off-net
local toll, long distance, and international calling bill at competitive per-minute
rates. You must dial 1 plus the 10-digit number to complete local calls.This
option allows you to use PBX private dialing plans.
• Local and long distance package(Plan C, available in the U.S.)—provides free
local and partially flat-rate long distance VoIP calling. You get unlimited on-net
calls, and you get unlimited inbound and outbound.local calling.This option
includes 300 minutes of off-net U.S. local toll and long distance calling per
concurrent call. Additional minutes of off-net local toll, long distance, and
international calling are not included but bill at competitive per-minute rates.
You must dial 1 plus the 10-digit number to complete local calls.This option allows you
to use PBX private dialing plans.
13. Proposer should also indicate with the bid any emerging technologies and future
offerings not currently listed in the technical requirements, which may be of
future benefit to the City.
AT&T Response:
AT&T keeps you informed of technological changes and if they may be appropriate for
your enterprise through strategic planning meetings with you. In these meetings, we
discuss current technologies, review your network service in light of them, and •
recommend changes that we believe are in your best interest. And, your service is
flexible: At any time during your agreement term, you can transition to a higher class of
service to increase your network's efficiency. So, we regularly advise you of
technological advances and how they might pertain to your service.
The portfolio of AT&T services which the City of Miami Beach may entertain is as
follows: SEE ATTACHMENT C
14. Proposer shall provide a comprehensive Service Level Agreement (SLA), that at a
j- minimum, includes the following:
a Describe the process the City will follow to report and ascertain the status
of reported problems and/or outages.
e Describe your Service Level Agreements (SLA) as they relate to latency,
availability and quality of service.
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Describe in detail the process for adding, deleting or modifying network
services and/or communications links.
a Describe your escalation policies and procedures for problems and trouble
tickets along with organizational chart and contact information.
AT&T Response:
AT&T is bidding its standard Service Level Agreements (SLAs) for its products and
services which are available for review at: http://serviceguidenew.att.com/
Please select the appropriate service, then navigate to the Service Level Agreement
section of that Service Guide.
Responses shall be in sufficient detail and include supporting documentation, as
applicable, which will allow the Evaluation Committee to complete a fully review and
score the proposed scope of services.
TAB 4 Cost Proposal
Submit a completed Cost Proposal Form (Appendix E).
AT&T's Clarification:
AT&T reserves the right to pass along additional charges, surcharges, and fees imposed
on AT&T by state or federal regulations or laws incurred by AT&T in providing the
service.
Upon written request from the Customer, AT&T will provide a good faith estimate of the
taxes, fees and surcharges for Customer that would apply as of a certain date based on
the services requested, but those amounts will be for illustrative purposes only, and
subject to change.
4. FINANCIAL CAPACITY. Within three (3) business days of request by the City, each
rW Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification'
Report (SQR) directly to the Procurement Contactnamed herein. No proposal will be
considered without receipt, by the City, of the SQR directly from Dun & Bradstreet.
The cost of the preparation of the SQR shall be the responsibility of the Proposer.
The Proposer shall request the SQR report from D&B at:
•
May 16,2018 • Page 45
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AT&T Proprietary:The information contained herein is for use by authorized • AT&T
persons only and is not for general distribution. `—�
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
https://supplierportal.dnb.com/webapp/wcs/stores/servlet/SupplierPortal?stor
eld=11696
Proposers are responsible for the accuracy of the information contained in its SQR.
It is highly recommended that each Proposer review the information contained in
its SQR for accuracy prior to submittal to the City and as early as possible in the
solicitation process. For assistance with any portion of the SQR submittal process,
• contact Dun & Bradstreet at 800-424-2495.
AT&T Response:
•
The terms of the AT&T agreement with Dun & Bradstreet prohibit AT&T from providing
the Supplier Quality Report to third parties, although we are able to provide our D&B
rating, which is 5. However, a comprehensive D&B report is available through the D&B
website at•www.dnb.com. AT&T Corp.'s D&B#is 006980080
Because we are a publicly traded company, our financial capacity can be determined
from our most recent annual report, which can be found at the following website:
•
http://www.att.com/gen/landing-pages?pid=5718.
If this information is still inadequate for your purposes, please let us know.
5. ADD1TlONAL INFORMATION OR CLARIFICATION. After proposal submittal, the City
reserves the right to require additional information from Proposers (or Proposer
team members or sub-consultants) to determine: qualifications (including, but not
limited to, litigation history, regulatory action, or additional references); and
financial capability (including, but not limited to, annual reviewed/audited financial •
statements with the auditors notes for each of their last two complete fiscal years).
AT&T Response:
Read and understood.
Balance of nape intentionally left blank.
•
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persons only and is not for general distribution. �� i
AT&T Response to City of Miami Beach's
MIAMI BEACH
RFP for Telecommunications Services
SECTION 0400 PROPOSAL EVALUATION
1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager,
shall meet to evaluate each Proposal in accordance with the requirements set forth
in the solicitation. If further information is desired, Proposers may be requested to
make additional written submissions of a clarifying nature or oral presentations to
the Evaluation Committee. The evaluation of proposals will proceed in a two-step
process as noted below. It is important to note that the Evaluation Committee will
score the qualitative portions of the proposals only. The Evaluation Committee does
not make an award recommendation to the City Manager. The results of Step 1 &
Step 2 Evaluations will be forwarded to the City Manager who will utilize the results
to make a recommendation to the City Commission. In the event that only one
responsive proposal is received, the City Manager, after determination that the sole
responsive proposal materially meets the requirements of the RFP, may, \,without an
evaluation committee;recommend to the City Commission that the Administration
enter into negotiations. The City, in its discretion, may utilize technical or other
advisers to assist the evaluation committee in the evaluation of proposals.
2. Step1 Evaluation. The first step will consist of the qualitative criteria listed below to
be considered by the Evaluation Committee. The second step will consist of
quantitative criteria established below to be added to the Evaluation Committee
results by the Procurement Department. An Evaluation Committee, appointed by
the City Manager, shall meet to evaluate each Proposal in accordance with the
qualifications criteria established below for Step 1, Qualitative Criteria. In doing so,
the Evaluation Committee may review and score all proposals received, with or
without conducting interview sessions.
entti'f- tit_) 1�/j•l;Slrtl lr,
!Proposer Experience and Qualifications 45
'Approach and MethodologyI 30 }
—
TOTAL AVAILABLE STEP 1 POINTS 75
•
3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria,
the Proposers may receive additional quantitative criteria points to be added by the
Procurement Department to those points earned in Step 1, as follows.
�1t1JI itikLclllli.,;+
Cost Proposal • 25
!Veterans Preference i 5
{ TOTAL AVAILABLE STEP 2 POINTS 30
` I
5la rt
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
4. Cost Proposal Evaluation. The cost proposal points shall be developed in accordance
with the following formula:
Vendor ; Vendor Cost i Example Maximum 1 Formula for Calculating Points I Total Points
Proposal I Allowable Points (lowest cost/cost of proposal Awarded
j • (Points noted are for ! being evaluated X maximum I j
'illustrative purposes only.I allowable points=awarded
y Actual points are noted I points)
above.) l Round to
VendorA $100.00 20 1 $100/$100X20=20 1 20
Vendor B i $150.00 ! 20 I $100/$150 X 20=13 I 13'
Vendor C $200.00 i 20 l $100/$200 X 20= 10 I 10
5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step
1. scoring, Step 2 Points will be added to each evaluation committee member's
scores by the Procurement Department. Step 1 and 2 scores will be converted to
rankings in accordance with the example below:
Committee Step 1 Points 82 76 80
Member 1 Step 2 Points 22 I 15 12
, Total ( 104 91 --"—� 92
Rank 1 3 2 2
Committee Step 1 Points + 79 85 72
Member.2 ,—H
Step 2 Points 22 15 12
Total 101 100 84
Rank I 1 2 3
�'. " Committee - Step 1 Points 80 74 66
— Member 2 _ i V.
Step 2 Points 22 I 15 12
{
Total f 102 89 78
- .. . Rank_ 1 2 3
Low Aggregate Score ! 3 7 8
Final Ranking* 1 2 3 ` •
O * Final Ranking is presented to the City Manager for further due diligence and
recommendation to the City Commission. Final Ranking does not constitute an award
recommendation until such time as the City Manager has made his recommendation to
the City Commission, which may be different than final ranking results.
o .
May 16,2018 Page 48 • `-
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AT&T Proprietary:The information contained herein is for use by authorized u AT&T
I
persons only and is not for general distribution. ��
1
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Read and understood.
Balance of oaae intentionally left blank.
•
•
1�
�1�
1)
0
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AT&T
AT&T Proprietary:The information contained herein is for use by authorized `�AT&T
persons only and is not for general distribution.
1.
AT&T Response to City of Miami Beach's
PA AMI BEACH RFP for Telecommunications Services
APPENDIX A
tvA\ it\v/A\
Proposal Certification, Questionnaire &
Requirements Affidavit
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
50
May 16,2018 Page
AT&T Proprietary:The information contained herein is for use by authorized `_AT&T
persons only and is not for general distribution.
•
AT&T Response to City of Miami Beach's
MIAMI BEACH •
RFP for Telecommunications Services
Solicitation No: Solicitation Title:
2018-154-JC Telecommunications Services
Procurement Contact: Tel: Email:
Jason Crouch 305-673-7000 x6694 jasoncrouch ov
PROPOSAL CERTIFICATION, QUESTIONNAIRE & REQUIREMENTS AFFIDAVIT
Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements
Affidavit Form is to inform prospective Proposers of certain solicitation and 'contractual
requirements, and to collect necessary information from Proposers in order that certain
portions of responsiveness, responsibility and other determining factors and compliance
with requirements may be evaluated.This Proposal Certification, Questionnaire and
Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully
completed and executed.
1. General Proposer Information.
FIRM NAME: AT&T Corp.
NO. OF YEARS IN BUSINESS: 142 years NO. OF YEARS IN NO. OF
BUSINESS LOCALLY: EMPLOYEES:
254,000
•
OTHER NAME(S) PROPOSER HAS OPERATED UNDER IN THE LAST 10 YEARS:
Since 2005,AT&T's ownership structure has been unchanged.
SBC acquired AT&T in 2005 and retained the AT&T name and brand. Since then, we've
had no change in ownership.
•
FIRM PRIMARY ADDRESS (HEADQUARTERS): One AT&T Way, Bedminster, NJ 07921.
CITY: Bedminster
STATE: NJ ZIP CODE: 07921
Afifin
•
r%� TELEPHONE NO.: •
TOLL FREE NO.:
FAX NO.:
May 16,2018 Page 51 4111•
AT&T
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
i
•
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
FIRM LOCAL ADDRESS:13450 W Sunrise Blvd
CITY: Sunrise
STATE: FL ZIP CODE: 33323
PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT:
Daphne Dilbert
AT&T
Client Solutions Executive
13450 W Sunrise Blvd
Sunrise FL 33323,USA
Phone: 813-504-0731
dilbert@att.com
ACCOUNT REP TELEPHONE NO.: 813-504-0731
ACCOUNT REP TOLL FREE NO.: None
ACCOUNT REP EMAIL: dilbert@att.com
FEDERAL TAX IDENTIFICATION NO.: AT&T Corp:'s Federal Tax ID#: 13-4924710.
The City reserves the right to seek additional information from Proposer or other
source(s), including but not limited to: any firm or principal information, applicable
licensure, resumes of relevant individuals, client information, financial information, or
any information the City deems necessary to evaluate the capacity of the Proposer to
perform in accordance with contract requirements.
1. Veteran Owned Business. Is Proposer claiming a veteran owned business status? •
YES ® NO
SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall
submit a documentation proving that firm is certified as a veteran-owned business
dia.4 or a service-disabled veteran owned business by the State of Florida or United States
federal government, as required pursuant to ordinance 2011-3748.
AT&T Response:
I AT&T is an independent, publicly traded corporation, and no individual owns more than
10% of the company. Headquartered in Dallas, Texas, we're investing to be a global
�.. Page 52
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
leader in telecommunications, media, and technology. We offer innovative solutions for
our customers and strong returns for our shareholders.
2. Conflict Of Interest. All Proposers must disclose, in their Proposal, the name(s) of
any officer, director, agent, or immediate family member (spouse, parent, sibling,
and child) who is also an employee of the City of Miami Beach. Further, all Proposers
must disclose the name of any City employee who owns, either directly or indirectly,
an interest of ten (10%) percent or more in the Proposer entity or any of its
affiliates.
SUBMITTAL REQUIREMENT: Proposers must disclose the name(s) of any officer,
director, agent, or immediate family member (spouse, parent, sibling, and child)
who is also an employee of the City of Miami Beach. Proposers must also disclose
the name of any City employee who owns, either directly or indirectly, an interest of
ten (10%) percent or more in the Proposer entity or any of its affiliates
AT&T Response:
AT&T is unaware of any officer, director,or agent who is an employee of the City of
Miami Beach. Given.the vast size of AT&T's employee base, AT&T cannot say with
absolute certainty whether any immediate family member of an AT&T employee is an
employee of the City of Miami Beach. However, without independent inquiry,AT&T is
not aware that any employees of the sales account team have immediate family
• members who are City employees. Further, no single stockholder owns a 10% interest of
AT&T's outstanding common stock.
3. References& Past Performance. Proposer shall submit at least three (3) references
for whom the Proposer has completed work similar in size and nature as the work
referenced in solicitation.
SUBMITTAL REQUIREMENT: For each reference submitted, the following
information is required: 1) Firm Name, 2) Contact Individual Name &Title, 3)
Address, 4) Telephone, 5) Contact's Email and 6) Narrative on Scope of Services
Provided.
�4 AT&T Response:
Agency Name: City of Miami
Contact Name: Hector Pico
Job title: IT Manager
Address: 444 SW 2nd Ave Miami, FL
Phone number: (305) 416-1075
May 16,2018 Page 53 emit.
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI B EACH RFP for Telecommunications Services
Email address: hoico@miamigov.com
Services:Voice-1FB/POTs, Centrex, PRI, SIP
Agency Name: City of Hollywood
Contact Name: Cathy Feller
Job title: Telecom Manager
Address: 2600 Hollywood Blvd Hollywood, FL 33020
Phone number: (954) 921-3648
Email address: CFELLER@hollywoodfl.org
Services: Longtime customer of local voice network services including Centrex, PRI, ABN
Agency Name: St Lucie Schools
Contact Name:Terence O'Leary
Job title: Assistant Superintendent for Information Services
Address:4204 Okeechobee Rd, Ft. Pierce, FL 34947
Phone number: (772) 201-7777 •
Email address:Terence.O'Leary@stlucieschools.org
Services: Longtime customer of Local Voice network services-Centrex, PRI, SIP
4. Suspension, Debarment or Contract Cancellation. Has Proposer ever been
debarred, suspended or other legal violation, or had a contract cancelled due to
non-performance by any public sector agency?'
❑YES NO •
•
AT&T Response:
The undersigned is unaware of a disqualification or debarment that would negatively
affect our ability to provide the products and services.
We are unaware of any work completion issues that would impair our ability to meet
our obligations under any contract. AT&T is a large company with an international
presence and significant contractual relations. Given the size and scope of our business,
we from time to time over our history have been involved in occasional alleged contract
performance claims and legal actions. However,.AT&T is a well-capitalized company .
with assets in excess of any outstanding claims or lawsuits. As such, we are unaware of
any contact performance claim or legal action that would preclude or impair our ability
to meet our obligations or perform our duties under any the services proposed by AT&T
in response to this RFP.
•
SUBMITTAL REQUIREMENT: If answer to above is "YES," Proposer shall submit a
statement detailing the reasons that led to action(s).
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• persons only and is not for general distribution.
• AT&T Response to City of Miami Beach's
MIAMIBEACH RFP for Telecommunications Services
•
5. Vendor Campaign Contributions. Proposers are expected to be or become familiar
with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through
2-490 of.the City Code. Proposers shall be solely responsible for ensuring that all
applicable provisions of the City's Campaign Finance Reform laws are complied with,
and shall be subject to any and all sanctions, as prescribed therein, including
disqualification of their Proposals, in the event of such non-compliance.
SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities •
(including your sub-consultants) with a controlling financial interest as defined in
solicitation. For each individual or entitywith a controlling financial interest indicate
whether or not each individual or entity has contributed to the campaign either
directly or indirectly, of a candidate who has been elected to the office of Mayor or
City Commissioner for the City of Miami Beach.
AT&T Response:
No single stockholder owns a 10% interest of AT&T's outstanding common stock.
6. Code of Business Ethics. Pursuant to City Resolution No.2000-23879, each person or
entity that seeks to do business with the City shall adopt a Code of Business Ethics
("Code") and submit that Code to the Procurement Department with its
proposal/response or within five (5) days upon receipt of request. The Code shall, at
a minimum, require the Proposer, to comply with all applicable governmental rules
and regulations including, among others, the conflict of interest, lobbying and ethics
provision of the City of Miami Beach and Miami Dade County.
SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. In
lieu of submitting Code of Business Ethics, Proposer may submit a statement
indicating that it will adopt, as required in the ordinance, the City of Miami Beach
Code of Ethics, available at http://www.miamibeachfl.eov/city-
hall/procurement/procurement-related-ordinance-and-procedures/
AT&T Response: •
In accordance with the requirements of the Securities and Exchange Commission and
the New York Stock Exchange, AT&T and its subsidiaries have adopted a Code of Ethics.
You can view a copy of the Code of Ethics online at https://investors.att.com/corporate-
r/' governance/governance-documents
We expect all of our directors, officers and employees to be familiar with the Code and
to adhere to those principles and procedures. Because we have millions of customers,
we are not in a position to commit to follow this or other individual customer ethics
May 16,2018 Page 55 dias,
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. `��
•
•
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
codes. When you choose AT&T, you get a solution from a company governed by a strong
Code of Ethics.
AT&T shall comply with all laws and regulations applicable to AT&T. AT&T will provide
the services as outlined in its proposal and resulting contract documents in a manner
mutually agreed by the parties.
For clarification, AT&T's Response is submitted under the applicable laws and .
regulations current at the time of contract execution. Changes in laws and regulations
may require changes in pricing and performance.
7. Living `i'inz,e. Pursuant to Section 2 103 of the City of Miami 3eech Code, as servo
may be a:.cnc'e.d from time to time, co Bred employees chef b,e paid the r quircc'
living wage rtes listed below:
1. Effc._,,e lenuery 1, "013, cc e,od— cyoe -must be ped a living v.cge rate
of no leaf than $11.52 per hal..: w;th heath _ere "enefit: of at leeet $2.25 per
hour, or a living wag^ rote of ne !es..then $13.33 per hour without heath
card ben-flits.
'
effective Januery 1, 2019, covered ^.mp!ey'ets-musraid a living wege rat^
of ri.o less then $11.70 per hour with !^faa!th cee benefits of at !east $2.74 per
hour, or a living wage rate of no leos then $91.41 per hour without hoe th..
care benefits.
3. Effective Jenuary 1, 2020, coveized employees must be paid a living wage rate
of no !es: than $11.73 per hour;•itH health core.benefit: of at Ic-act $3.22 per
hour, 6r e !!‘;!ng v:ege rete of no ieee then$1 S 00 per hour without heelth
care.benefits.
The living uveae rate end Hoc! h cerc 'cencflts rote may, by Resolution of the Cit'f
Commission be indexe-d-annually for ingctio9bs:rg the Consumer Price index for al!
Urban Consumers (CR; U) Leklderde?e, !eeucd by the U.S. Department of
Labor's 3uro.,,u of Labor Stetistic:. Natvki4h-s 'ing the preceding, no annual
sha!l exceed three pedant (3%). The City mey e!so, by resclut;,,=re�^� not o inkex
the living wage rote in.any part-ieulor year, if it '.nss it w'auld not be fiscally
soundto implement same (in a perticu!ar year).
r/,
n_Cp^mss' fo:!ure to comply with thi: provision :hall be deemed e material breech
under this proposal,under which the City may, et it: cs'.e option, immadiatel' deem
said Propose es ncn responsive, and mey further subject Prep=to edditionel
penalties end fines, as p,---o`rided in `etre1`Jlro ':'kge Ordinance, as emended.
Further informatics on the Living Wage requirement is eve fable a;
o
May 16,2018 Page 56411111. •
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persons only and is not for general distribution.
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r �
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
1 OB
SU \111TT.11 REQUlP.: ,1E 1 11 ^J J i; I ,I ^ ,, By vfrtuo Df
A-1 ,,.^c'^ by tl. th- cc,.t,,.-t -.—,,i "^!I "^ cmpl^t^d
^!^ctro.,._^II'/vi:a th^ ":t'/'c ^!^ctra.:c ^rw., port:!, i C7 Trac!::
f`rDT,.^yl.^„ +\
8. Equal Benefits for Employees with Spouses and Employees with Domestic
- Partners. When awarding competitively solicited contracts valued at over$100,000
whose contractors maintain 51 or more full time employees on their payrolls during
20 or more calendar work weeks, the Equal Benefits for Domestic Partners
Ordinance 2005-3494 requires certain contractors doing business with the City of
Miami Beach, who are awarded a contract pursuant to competitive proposals, to •
provide "Equal Benefits" to their employees with domestic partners, as they provide
to employees with spouses. The Ordinance applies to all employees of a Contractor
who work within the City limits of the City of Miami Beach,-Florida; and the
Contractor's employees located in the United States, but outside of the City of
Miami Beach limits, who are directly performing work on the contract within the City
of Miami Beach.
•
A. Does your company provide or offer access to any benefits to employees with
spouses or to spouses of employees?
• • ❑ YES U NO
B. Does your company provide or offer access to any benefits to employees with
(same or opposite sex) domestic partners* or to domestic partners of
employees?
Q YES NO
C. Please check all benefits that apply to your answers above and list in the "other"
• section any additional benefits not already specified. Note: some benefits are
provided to employees because they have a spouse or domestic partner, such as
bereavement leave; other benefits are provided directly to the spouse or
.e� domestic partner, such as medical insurance.
..*i
il')r•
I - , c': ... 1 P rO'li'i:.'
Health ,_
- - - i
Sick Leave
May 16,2018 Page 57 41•1.�
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
.'.3sl505f - tifibiiplAZe�:k0,i ktgfp) 7{Iyr!.1? I')r - eirtit i')Y711F)S
i t«A
--- .,,S. ( .Ui,A. _�k i,i,,a,)t�)::1 yv ra;Lr_ )I�)I I i-)i�S
. %`,ittf.,.cj Irvrtl tt?�,Iii,))•Iiillt.'A's� t - -
;Family Medical Leave! I 1
;Bereavement Leave ! ____J
If Proposer cannot offer a benefit to domestic partners because of reasons outside
your control, (e.g., there are no insurance providers in your area willing to offer
domestic partner coverage) you may be eligible for Reasonable Measures
compliance. To comply on this basis, youmust agree to pay a cash equivalent and
submit a completed Reasonable Measures Application (attached) with all necessary
documentation. Your Reasonable Measures Application will be reviewed for
consideration by the City Manager, or his designee. Approval is not guaranteed and
the City Manager's decision is final. Further information on the Equal Benefits
requirement is available at http://www.miamibeachfl.gov/city-
hall/procurement/procurement-related-ordinance-and-procedures/
AT&T Response:
•
AT&T complies with Equal Employment Opportunity (EEO) laws by giving qualified
candidates full and fair consideration for employment.
We also protect all applicants, as well as employees, from unlawful discrimination and
• harassment on the basis'of race, color, religion, religious creed, national origin, ancestry,
age, sex, sexual orientation, gender, gender identity, gender expression, physical
disability, mental disability, pregnancy, medical condition, genetic information, marital
status, citizenship status, military status,veteran status, or any other characteristics
protected by federal, state, or local laws. For instance., New York City also prohibits
discrimination on the basis of creed.
Further information is available at http://about.att.com/content/csr(home/frequently-
requested-info/policies.html#eopanchor.
9. Public Entity Crimes. Section 287.133(2)(a), Florida Statutes, as currently enacted or
as amended from time to time, states that a person or affiliate who has been placed
i� on the convicted vendor list following a conviction for a public entity crime may not
iiir, submit a proposal, proposal, or reply on a contract to provide any goods or services
to a public entity; may not submit a proposal, proposal, or reply on a contract with a
_ public entity for the'construction or repair of a public building or public work; may
not submit proposals, proposals, or replies on leases of real property to a public
entity; may not be awarded or perform work as a contractor, supplier,
subcontractor, or consultant under a contract with any public entity; and may not
Page 58
May 16,2018 `
• AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. 1
,
•
AT&T Response to City of Miami Beach's
MIAMIBEACH RFP for Telecommunications Services
I
transact business with any public entity in excess of the threshold amount provided
in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of
being placed on the convicted vendor list.
SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of
executing this affidavit document, Proposer agrees with the requirements of Section
a 287.133, Florida Statutes, and certifies it has not been placed on convicted vendor
list.
AT&T Response:
AT&T has read and agrees.
10. Non-Discrimination. Pursuant to City Ordinance No.2016-3990, the City shall not
enter into a contract with a business unless the business represents that it does not
and will riot engage in a boycott as defined in Section 2-375(a) of the City Code,
including the blacklisting, divesting from,.or otherwise refusing to deal with a person
or entity when such action is based on race, color, national origin, religion, sex,
intersexuality, gender identity, sexual orientation, marital or familial status, age or
disability.
• SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of
executing this affidavit.document, Proposer agrees,it is and shall remain in full
compliance with Section 2-375 of the City of Miami Beach City Code.
AT&T Response:
AT&T has read and agrees.
11. Moratorium on Travel to and the Purchase of Goods or Services from North
Carolina and Mississippi. Pursuant to Resolution 2016-29375, the City of Miami
Beach, Florida, prohibits official City travel to the states of North Carolina and
Mississippi, as well as the purchase of goods or services sourced in North Carolina
and Mississippi. Proposer shall agree that no travel shall occur on behalf of the City
to North Carolina or Mississippi, nor shall any product or services it provides to the
City be sourced from these states.
.411
SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of
executing this affidavit document, Proposer agrees it is and shall remain in full
compliance with Resolution 2016-29375.
May 16,2018 Page 59
AT&T Proprietary:The information contained herein is for use by authorized 'AT&T
persons only and is not for general distribution.
•' AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
AT&T Response:
AT&T understands the City of Miami Beach's impetus for adopting subject
ordinance. AT&T is proud to have a strong record of inclusion practices in all of its
engagements, having won many awards in this area. Although AT&T is not aware that
the City would need to travel to the States of North Carolina or Mississippi or purchase
goods or services sourced in North Carolina or Mississippi, AT&T, being a global
telecommunications provider, does provide services in those States, and cannot say
with certainty that it will not source services from North Carolina or Mississippi at any
time during the term of the contract.
12. Fair Chance Requirement. Pursuant to Section 2-376 of the City Code, the City shall
not enter into any contract resulting from a competitive solicitation, unless the
proposer certifies in writing that the business has adopted and employs written
policies, practices, and standards that are consistent with the City's Fair Chance
Ordinance, set forth in Article V of Chapter 62 of the City Code ("Fair Chance
Ordinance"), and which, among other things, (i) prohibits City contractors, as an
employer, from inquiring about an applicant's criminal history until the applicant is
given a conditional offer of employment; (ii) prohibits advertising of employment
positions with a statement that an individual with a criminal record may not apply
for the position, and (iii) prohibits placing a statement on an employment
application that a person with a criminal record.may not apply for the position.
SUBMITTAL REQUIREMENT: No additional submittal is required at this time. By
virtue of executing this affidavit, Proposer certifies that it has adopted policies,
practice and standards consistent with the City's Fair Chance Ordinance. Proposer
agrees to provide the City with supporting documentation evidencing its compliance
• upon request. Proposer further agrees that'any breach of the representations made
herein shall constitute a material breach of contract, and shall entitle the City to the
immediate termination for cause of the agreement, in addition to any damages that
may be available at law and in equity.
• AT&T Response:
AT&T has read and agrees. .
13. Acknowledgement of Addendum. After issuance of solicitation, the City may release
K �� one or more addendum to the solicitation which may provide additional information
to Proposers or alter solicitation requirements. The City will strive to reach every
Proposer having received solicitation through the City's e-procurement system,
PublicPurchase.com. However, Proposers are solely responsible for assuring they
_ have received any and all addendum issued pursuant to solicitation, This
Acknowledgement of Addendum section certifies that the Proposer has received all
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persons only and is not for general distribution.
•
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
addendum released by tthe City pursuant to this solicitation. Failure to obtain and.
acknowledge receipt of all addenda may result in proposal disqualification.
•
Initial to ;initial to i ;Initial to
[Confirm 'Confir'm 'Confirm
(Receipt [ ,Receipt Receipt
6} %4'( j Addendum 1 Addendum 6 j 'Addendum 11
[Addendum 2 I Addendum 7 ' Addendum 12
!Addendum 3 [ Addendum 8 Addendum 13
Addendum 4 I !Addendum 9 f {Addendum 141 •
i [Addendum 5 1 Addendum 10 I ilAddendum 15 1
If additional confirmation of addendum is required, submit under separate cover.
•
•
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
DISCLOSURE AND DISCLAIMER SECTION
AT&T Response:
AT&T's proposal hereunder is a direct reflection of the scope of work as presented here,
as of the date of submission. Changes/modifications made after submission will require
mutual agreement/adjustment to the new scope,subsequent pricing and performance
requirements. For the price quoted AT&T will provide services for the listed sites. Any
additional services will be provided at additional cost.
The solicitation referenced herein is being furnished to the recipient by the City of
Miami Beach (the "City") for the recipient's convenience. Any action taken by the City in
response to Proposals made pursuant to this solicitation, or in making any award, or in
failing or refusing to make any award pursuant to such Proposals, or in cancelling
awards, or in withdrawing or cancelling this solicitation, either before or after issuance
of an award, shall be without any liability or obligation on the part of the City.
In its sole discretion, the City may withdraw the solicitation either before or after
receiving proposals, may accept or reject proposals, and may accept proposals which
deviate from the solicitation, as it deems appropriate and in its best interest. In its sole
discretion, the City may determine the qualifications and acceptability of any party or
parties submitting Proposals in response to this solicitation.
Following submission of a Bid or Proposal, the applicant agrees to deliver such further
details, information and assurances, including financial and disclosure data, relating to
the Proposal and the applicant including, without limitation, the applicant's affiliates,
• officers, directors, shareholders, partners and employees, as requested by the City in its
discretion.
AT&T Response:
AT&T will work with the City to deliver such details, information and financial and
disclosure data reasonably requested by the City and subject to any applicable
confidentiality obligations and AT&T internal policies.
jai
The information contained herein is provided solely for the convenience of prospective
Proposers. It is the responsibility of the recipient to assure itself that information
contained herein is accurate and complete. The City does not provide any assurances as
to the accuracy of any information in this solicitation.
Anyreliance on these contents, or on an permitted communications with Cityofficials,
any
shall be at the recipient's own risk. Proposers should rely exclusively on their own
May 16,2018 Pap 62 `�
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
investigations, interpretations, and analyses. The solicitation is being provided by the
City without any warranty or representation, express or implied, as to its content, its
accuracy, or its completeness. No warranty or representation is made by the City or its
agents that any Proposal conforming to these requirements will be selected for
consideration, negotiation, or approval.
AT&T Response:
To the extent AT&T could become familiar with local conditions in order to respond to
this RFQ by the deadline, AT&T has attempted to do so. However,the information and
pricing submitted with this RFQ Response will be subject to change on account of any
error or omission in the RFQ information provided by the City or upon further
investigation(s) as to local conditions and the exact requirements of any future order.
AT&T will not be responsible for knowledge of latent conditions absent express written
disclosure by the City prior to bidding.
AT&T's proposal for a given project is a direct reflection of the scope of work as
presented there, as of the date of submission. For the price(s) quoted herein,AT&T will
provide the items of equipment and services specifically listed in its proposal. Work
which is not shown or described in a proposal will require mutual
agreement/adjustment to the final configuration, subsequent pricing and
implementation schedule.
The City shall have no obligation or liability with respect to this solicitation, the selection
and the award process, or whether any award will be made. Any recipient of this
solicitation who responds hereto fully acknowledges all the provisions of this Disclosure
and Disclaimer, is totally relying on this Disclosure and Disclaimer, and agrees to be
bound by the terms hereof.
..AT&T Response: •
AS AND TO THE EXTENT RESPONDED BY AT&T IN ITS RESPONSE TO THIS RFQ AND THIS
DISCLOSURE AND DISCLAIMER.
Any Proposals submitted to the City pursuant to this solicitation are submitted at the
,47
sole risk and responsibility of the party submitting such Proposal.
This solicitation is made subject to correction of errors, omissions, or withdrawal from
the market without notice. Information is for guidance only, and does not constitute all
or any part of an agreement.
o �
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persons only and is not for general distribution.
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AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
The City and all Proposers will be bound only as, if and when a Proposal (or Proposals),
as same may be modified, and the applicable definitive agreements pertaining thereto,
are approved and executed by the parties, and then only pursuant to the terms of the
definitive agreements executed among the parties. Any response to this solicitation may
be accepted or rejected by the City for any reason, or for no reason, without any
resultant liability to the City.
AT&T Response:
AT&T reserves its rights under any applicable procurement laws and rules.
The City is governed by the Government-in-the-Sunshine Law, and all Proposals and
supporting documents shall be subject to disclosure as required by such law. All
Proposals shall be submitted in sealed proposal form and shall remain confidential to
the extent permitted by Florida Statutes, until the date and time selected for opening
the responses. At that time, all documents received by the City shall become public
records.
Proposers are expected to make all disclosures and declarations as requested in this
solicitation. By submission of a Proposal, the Proposer acknowledges and agrees that
the City has the right to make any inquiry or investigation it deems appropriate to
substantiate or supplement information contained in the Proposal, and authorizes the
release to the City of any and all information sought in such inquiry or investigation.
AT&T Response:
AT&T will seek to cooperate with the City relating to reasonable requests for additional
information.
Each Proposer certifies that the information contained in the Proposal is true, accurate
and complete, to the best of its knowledge, information, and belief.
Notwithstanding the foregoing or anything contained in the solicitation, all Proposers
agree that in the event of a final unappealable judgment by a court of competent
jurisdiction which imposes on the City any liability arising out of this solicitation, or any
1.4 response thereto, or any action or,inaction by the City with 'respect thereto, such
virair liability shall be limited to $10,000.00 as agreed-upon and liquidated damages. The
previous sentence, however, shall not be construed to circumvent any of the other
provisions of this Disclosure and Disclaimer which imposes no liability on the City.
o
May 16,2018 Page 64 `� AT&TAT&T Proprietary:The information contained herein is for use by authorized &
persons only and is not for general distribution. � •
' 1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Notwithstanding anything contained in this RFP to the contrary, all terms and conditions
relating to limitation of liability shall be as set forth in the Proposed Contract
Documents, in particular the Pricing Schedule(s) and Section 6 ("Limitations of Liability
and Disclaimers") of the Unified Agreement & all subsections thereto, SEE ATTACHMENT
A.
•
In the event of any differences in language between this Disclosure and Disclaimer and
the balance of the solicitation, it is understood that the provisions of this Disclosure and
Disclaimer shall always govern. The solicitation and any disputes arising from the
solicitation shall be governed by and construed in accordance with the laws of the State
of Florida.
AT&T Response:
All terms and conditions relating to order of priority, governing law and venue shall be
as set forth in the Proposed Contract Documents, in particular the Pricing Schedule(s)
and Section 1.2 ("Priority of Documents) and Section 10.11 ("Governing Law") of the
Unified Agreement, SEE ATTACHMENT A.
PROPOSER CERTIFICATION
I hereby certify that: I, as an authorized agent of the Proposer, am submitting the
following information as my firm's proposal; Proposer agrees to complete and
unconditional acceptance of the terms and conditions of this document, inclusive of
this solicitation, all attachments, exhibits and appendices and the contents of any
Addenda released hereto, and the Disclosure and Disclaimer Statement; proposer
agrees to be bound to any and all specifications, terms and conditions contained in
the solicitation, and any released Addenda and understand that the following are
requirements of this solicitation and failure to comply will result in disqualification of
proposal submitted; Proposer has not divulged, discussed, or compared the proposal
with other Proposals and has not colluded with any other proposer or party to any
other proposal; proposer acknowledges that all information contained herein is.part
of the public domain as defined by the State of Florida Sunshine and Public Records
Laws; all responses, data and information contained in this proposal, inclusive of the
.1 , Statement of Qualifications Certification, Questionnaire and Requirements Affidavit
are true and accurate.
AT&T Response:
All as and to the extent'responded by AT&T in Response to this RFP,to the best of
the undersigned's knowledge and belief.
d v Page 65
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
,Name of Proposer's Authorized Representative: - itle of Proposer's Authorized Representative:
tErik Lindborg ;RVP
— –
Signature of Proposer's Authorized iDate_
?Representative:
i I
AT&T Response:
*Please see attached Secretary's Certificate which evidences the authority of the
individual signing on behalf of AT&T Corp.
State of FLORIDA ) On this day of , 20_,
personally appeared before me
who stated that (s)he
is the
County of
•
of . , a corporation, and that the instrument was signed in
behalf of the said corporation by authority of its board of directors and
acknowledged said instrument to be its voluntary act and deed. Before me:
Notary Public for the State of Florida
• My Commission Expires:
•
j-
•
•
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persons only and is not for general distribution.
--
1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
APPENDIX B
if\A 1 A /NA
"No Bid" Form
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
Ll '�'ix = t 1J 3L� �n � a 9rlr a _ �i11 "ThicIA !a ':
scat
� �r LcL ecru r�Ci %.
.a ,
May 16,2018 Page 67 401.
AT&T Proprietary:The information contained herein is for use by authorized V U AT&T
persons only and is not for general distribution. 1
AT&T Response to City of Miami Beach's
MIAMI BEACH • RFP for Telecommunications Services
Statement of No Bid
WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S)
CHECKED AND/OR INDICATED BELOW:
•
Workload does not allow us to proposal
Insufficient time to respond
Specifications unclear or too restrictive
Unable to meet specifications
Unable to meet service requirements'
Unable to meet insurance requirements
Do not offer this product/service
OTHER. (Please specify)
We do do not want to be retained on your mailing list for future
proposals of this type product and/or service.
Signature:
Title:
Legal Company Name:
1,
dote: Failure to respond, either by submitting a proposal or this completed form,
may result in your company being removed from our vendors list.
PLEASE RETURN TO:
CITY OF MIAMI BEACH
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May 16,2018 .
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution. ���
AT&T Response to City of Miami Beach's
MIAMI B EAC H RFP for Telecommunications Services
PROCUREMENT DEPARTMENT
ATTN: Jason Crouch
PROPOSAL#2018-154-JC
1755 MERIDIAN AVENUE, 3rd FLOOR
MIAMI BEACH, FL 33139
•
•
May 16,2018 Page 69 `�
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
y
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
•
APPENDIX C
MIAMI !JEACH
Minimum Requirements & Specifications
2015-154-iC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
•
r%�
,
I
•
May 16,2018 Page 70 j 41•10 ,
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
_L_
AT&T Response to City of Miami Beach's
MIAMI B EAC H RFP for Telecommunications Services
Cl. Minimum Eligibility Requirements. The Minimum Eligibility Requirements for this
solicitation are listed below. Proposer shall submit the required submittal(s)
documenting compliance with each minimum requirement. Proposers that fail to
include the required submittals or fail to comply with the minimum requirements
shall be deemed non-responsive and shall not have its bid considered.
1. Proposer (defined as the Firm) must be authorized to provide
telecommunications company services within Miami-Dade County.
AT&T Response:
AT&T is authorized to provide telecommunications company services within Miami-
Dade County.
C2.Statement of Work Required.
The City's Information Technology Department (IT) is seeking a qualified
telecommunications service provider to deliver telecommunication services and 24
hours per day, 7 days per week, customer service support to City-wide facilities and
users. Services provided to the City must include, but are not limited to, 1F8/POTS,
Centrex, digital phone service, Metro E, Primary Rate Interface (PRI), Voice Grade-
Circuits (VG), Remote Call Forwarding (RCF), hosted voice mail, Session Initiation
Protocol (SIP) trunking per concurrent call, SIP trunking ports, long distance per
minute/pool (PRI), long distance per minute/pool (SIP), long distance per
minute/pool (dedicated trunk), dark/dry fiber, and hosted conference calling.
AT&T Response:
AT&T is qualified.
The City seeks to be informed of any emerging technologies and future offerings not
currently listed in the technical requirements, which may be of future benefit to the
City.
AT&T Response:
AT&T keeps you informed of technological changes and if they may be appropriate for
your enterprise through strategic planning meetings with you.
In these meetings, we discuss current technologies, review your network service in light
of them, and recommend changes that we believe are in your best interest. And, your
Mtigge
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persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
service is flexible: At any time during your agreement term, you can transition to a
higher class of service to increase your network's efficiency.
So, we regularly advise you of technological advances and how they might pertain to
your service.
The list of required services must be available within Miami Beach City limits,
throughout Miami- Dade County, and Equinix's data center at 50 NE 9 Street, Miami,
FL.
;Proposers must bid on allJine items m AppendxE (Cost;Proposal_Form):in order to
„be-considered for award:,
AT&T Response:
AT&T has read and agrees.
C4.Soecifications
This RFP requires the following component communications requirements to be
offered by the proposer, to the City of Miami Beach:
• 1FB/POTS
AT&T Response:
AT&T Local Voice Services is a voice solution that includes nationwide,worldwide,
direct-dial, even full-featured, global toll-free, all powered by one of the most extensive
networking infrastructures in the world.
Our comprehensive range of offerings help you simplify the way you buy and use voice
services.
At locations where we're the local exchange carrier, we typically deliver Plain
Old Telephone Service (POTS) and DSO-level services over copper facilities. We use
�0 copper and fiber(optical) facilities to carry DS1-level services, and we transport DS3s
111/0
and above over fiber.
I • CENTREX
May 16,2018 Page72 ``�
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Centrex is a voice communications system that uses the power of the AT&T network to
provide you with internal and external communications services with valuable features.
Centrex operates out of our local central offices and provides you with a powerful and
flexible alternative to premises-based switching systems. Centrex minimizes expensive
switching equipment and the need for additional floor space. Because Centrex is
inherently scalable, your business can expand without adding or replacing
communications equipment in your building. Instead, we can make all those changes at
the AT&T central office.
We monitor and maintain each AT&T central office 24x7, so you have the continuity and
protection you need. We've also worked to ensure that the systems in the serving
central office are reliable and redundant. Because the equipment that drives Centrex is
in our central office, we'll promptly repair any unforeseen problems in our lines at no
charge.
Centrex is perfect for multiple-location businesses (based upon service address location,
within the same serving area) wanting a single, easy-to-use system.
Digital phone service
AT&T Response:
MegaLink® Channel Service is a local tariff DS1 transport that delivers up to 24—voice-
grade equivalent 64 Kbps DSOs.These DSO's can be used to support channels for
Network Access Registers (NARS), foreign exchange service, Centrex type service, off-
premises extensions,tie lines, WATS lines, analog private lines, broadband exchange
lines (Frame Relay or ATM), and digital data services at 2.4, 4.8, 9.6, 19.2, 56, or 64 Kbps.
• Metro E
AT&T Response:
A Metro Ethernet Basic service connection provides transparent LAN interconnection at
speeds ranging from 2 Mbps up to 1Gbps.
Basic Service is a switched service that supports point-to-point, point-to-multipoint, or
multipoint networks. A Basic Service connection operating at any speed is capable of
interconnecting with any other Basic Service connection that is operating at any speed
within in the same metropolitan area. Basic service is a best-effort service that is
' o I supported on both the Cisco and legacy Alcatel platforms.
May 16,2018 Page 73 am.
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
a PRIs
AT&T Response:
Integrated Services Digital Network Primary Rate Interface (ISDN PRI) is a voice and data
service that provides high-volume access to the public switched telephone network
(PSTN). This service lets you transmit data at high speeds to accommodate voice, data,
image, and video over the same digital facilities. ISDN PRI provides 23 digital channels
over one transport line (a 24th channel carries signaling information). This service offers •
you one T1 circuit with 23 separate voice lines or a combination of services.
ISDN PRI consolidates its 23 voice or data service channels on one 1.544 Mbps transport
line into a PBX or computer network. It simplifies PBX access to many applications,
including LAN-to-LAN connectivity and videoconferencing. When used for trunking, you
improve PBX capacity and can transmit voice, toll-free, and circuit-switched data calls.
With Call-by-Call technology, you can use the same line for different voice or data
applications as needed.
You can use one D-channel to control multiple ISDN PRI lines, freeing the 24th channel
on additional ISDN PRI circuits to increase capacity. Backup D-channels provide a
contingency for inoperable D,-channels. If a failure occurs, a predetermined D-channel
on another ISDN PRI connection automatically takes over call control signaling for your
calls.
• The speed of ISDN PRI opens opportunities for a whole new breed of applications.
•
Telecommuting, remote healthcare, distance learning, remote broadcasting, sound
transfer, and CAD/CAM engineering are some of the uses for ISDN PRI.
•
® Voice Grade Circuits
AT&T Response:
•MegaLink® Channel Service is a local tariff DS1 transport that delivers up to 24—voice-
grade equivalent 64 Kbps DSOs. These DSO's can be used to support channels for
Network Access Registers (NARS), foreign exchange service, Centrex type service, off-
• ,� premises extensions,tie lines, WATS lines, analog private lines, broadband exchange
lines (Frame Relay or ATM), and digital data services at 2.4, 4.8, 9.6, 19.2, 56, or 64 Kbps.
a Remote Call Forwarding
AT&T Response:
o I
Remote Call Forwarding Service allows a Remote Call Forward number and the
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persons only and is not for general distribution.
1.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Electronic switching system central office facilities to automatically forward all incoming
calls to another telephone number. Remote Access to Call Forwarding allows you to
change your call forwarding number from almost any phone. You must have Call
Forwarding to use this feature.
9 Hosted voice mail
• Long distance per minute/pool (PRO)
• Long distance per minute/pool (SIP)
9 Long distance per minute/pool (Dedicated trunk)
AT&T Response:
The following options are available with IP Flexible Reach:
• IP long distance (plan A, available in the.U.S. and Mow)—supports long
distance VoIP calling. You get unlimited on-net calls, and you get outbound long
distance and international calling at competitive per-minute rates. Because this
plan supports only long distance calling, all.local calls—including 911—are
unavailable with this service. With this plan, you must maintain an inbound and
outbound public switched telephone network(PSTN) line in order to make and
receive local calls, including 911.
• Local and long distance (Plan B, available in the U.S. and Mow)—offers free
local and discounted long distance VoIP calling. You get unlimited on-net calls,
and you get unlimited inbound and outbound local calling. Outbound off-net
local toll, long distance, and international calling bill at competitive per-minute
rates. You must dial 1 plus the 10-digit number to complete local calls.This
option allows you to use PBX private dialing plans.
• Local and long distance package (Plan C, available in the U.S.)—provides free
local and partially flat-rate long distance VoIP calling. You get unlimited on-net
calls, and you get unlimited inbound and outbound local calling.This option
includes 300 minutes of off-net U.S. local toll and long distance calling per
concurrent call. Additional minutes of off-.net local toll, long distance, and
international calling are not included but bill at competitive per-minute rates.
�� You must dial 1 plus the 10-digit number to complete local calls.This option
, allows you to use PBX private dialing plan's.
9 SIP trunking per concurrent call
May 16,2018 Page 75 4=1.
AT&T Proprietary:The information contained herein is for use by authorizedAT&T
persons only and is not for general distribution. `�
1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Depending on your access type and available bandwidth, AT&T IP Flexible Reach can
support up to 32,000 concurrent calls.
•
You specify the calling capacity—that is, the maximum number of concurrent calls—you
require. Then, we engineer your solution to meet this capacity via standard voice traffic
tools or by using your existing voice channel capacity.
When you use IP Flexible Reach, you get the concurrent call capacity you need.
SIP trunking port
AT&T Response:
IP Flexible Reach is a managed Voice over IP (VoIP) solution that provides inbound and _
outbound calling on your data network, giving you long distance and international
calling for all your sites globally and local calling for your U.S. and Most of World (MoW)
sites. IP Flexible Reach provides VolP calling service to your data network.
AT&T's IP Flexible Reach supports local number portability (LNP) in the U.S. according to
Federal Communications Commission (FCC) requirements.
Along with all local exchange carriers (LECs), we offer LNP so that you can change your
local telephone service provider yet keep the same phone number. We can transfer, or
port, a wireline number within your rate center(which is usually defined by your local
calling area). However, we're unable to port a number from one geographic location to
another(e.g., Miami to Ft. Lauderdale or Florida to California) or port a wireless number
to a wireline facility.
Therefore, when you move locally, you can often keep your phone number.
13, Dark/dry fiber–Point to Point Dry Fiber
AT&T Response:
Dry Fiber is a grandfathered service. City of Miami Beach can continue to use existing
Dry fiber service under the current expired special assembly rates with existing
configuration.There are no moves, additions or reconfigurations to dry fiber other than
disconnection. Customer notification in the event of an official Dry Fiber Sunset date will
be provided by AT&T 12-months prior.
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May 16,2018 _aist.
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persons only and is not for general distribution.
1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
Hosted conference calling
AT&T Response:
AT&T Conferencing with Cisco WebEx®that provides a comprehensive web collaboration
solution in one bundled offer. Mix and match the collaboration solutions you need, or
use all four products which are available as one offer. AT&T delivers a solution with a
rich array of global audio capabilities, in conjunction with high-definition (HD) video and
in-depth WebEx®web conferencing features. Attendees can join conferences smoothly
with local, in-country phone numbers in more than.150 countries, improving
performance and reliability and helping reduce costs. Accelerate your business growth
with a selection of richly featured meeting solutions that can accommodate your needs
for a variety of conferences:
• Cisco WebEx Meeting Center provides support for conducting day-to-day
meetings
• Cisco WebEx Event Center helps with staging online events
• Cisco WebEx Training center helps in delivering staff training
• Cisco WebEx Support Center provides subject-matter experts to assist in
accessing desktops remotely and in real time, helping to troubleshoot problems.
C5: Reauired Service Levels for Outages and Service Expectations
AT&T Response:
AT&T is bidding its standard Service Level Agreements (SLAs)for its products and
services which are available for review at: htto://serviceguidenew.att.com/
Please select the appropriate service, then navigate to the Service Level Agreement
section of that Service Guide.
The City of Miami Beach operates on a 24(hours) x 7(days per week) x 365(days)
basis. Proposers are required to provide call center support, including but not
1� limited to, reporting issues, troubleshooting, provisioning, testing, project
management, and emergency service requests in order to accommodate the City's
daily operational demands. Proposer must provide their managerial and executive
level support apparatus for resolution and escalation of service issues in TAB 3 of the
RFP. Proposer shall give prompt and efficient service in accordance with the
_Er specifications contained herein. Current service levels.shall be maintained without
interruption during any transition period, as a result of RFP award.
May 16,2018 Page 77
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
1 �
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
AT&T will use due care, but AT&T does not assume responsibility for interactions with •
pre-existing systems.
Respond/Callback to Reported Issue 15 minutes
Identify Trouble/Report Resolution —_— 1 hour -- —` —_—
:Implement Resolution after Reported 2 hours — — —_
AT&T Response:
Site Availability SLA The performance objective for the IP Flexible Reach Site Availability
SLA is that no problem occurring within the AT&T Global MPLS Network, the AT&T CPE,
or, if provided by AT&T at the Site,the dedicated access will prevent Customer from
completing all attempted IP Flexible Reach telephone calls for a period that lasts two
consecutive hours or more. If AT&T does not meet this performance objective,
Customer will be entitled to IP Flexible Reach Site Availability SLA credit equal to 1/30th
of Customer's Covered IP Flexible Reach Monthly Recurring Charges (MRCs) of the
affected Customer IP Flexible Reach Site for each such incident. The IP Flexible Reach
Site Availability SLA does not apply to Remote Sites.
Call Quality SLA. The Call Quality SLA is for Customer sites directly connected to IP
Flexible Reach on AVPN where a Voice Quality Monitor (VQM) or TDM gateway is used.
The Call Quality SLA is based on VoIP R-Factor, the International Telecommunications
Union's ITU-T G.107 standard using Latency, Packet Loss and Jitter measurements to
rate the voice quality.
AT&T's VoIP R-Factor service level objective is an R-Factor of 70 or above for 95%for
inbound, outbound On-Net and outbound Off-Net calls at a single Qualifying Site during
a calendar month. Customer may be eligible for a Call Quality SLA credit if AT&T fails to
obtain its VoIP R-Factor service level objective at a Qualifying Site.,
• To be eligible for the credit'a minimum of 30 calls (each call being 15 seconds or greater
duration) must have originated from, and/or terminated to, the Qualifying Site during
the calendar month. Customer's trouble tickets must be opened in the same calendar
month in which the trouble occurred.
Customer will be entitled to a 5% Call Quality SLA credit of the Calling Plan Concurrent
Call Charge and VQM Monthly Recurring Charge (MRCS).
0
•
0 .. Page 78
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persons only and is not for general distribution.
y
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
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•
C.
•
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persons only and is not for general distribution.
� I
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
APPENDIX D
•
Cs iNA\ I A MI �
Special Conditions
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
CFI!
Page 80
May 16,2018
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
1. TERM OF CONTRACT. The Contract shall commence upon the date of notice of
award and shall be effective for three (3) years.
2. OPTIONS TO RENEW. The City, through its City Manager, will have the option to
extend for two (2) additional one (1) year periods, subject to the availability of fund
for succeeding fiscal year.
AT&T Response:
AT&T agrees to the proposed term and option to renew term which shall be set out in
the applicable Pricing Schedule to be entered into between the parties. This is subject,
to product availability and the terms and conditions relating to renewal and withdrawal
of service as set out in the Proposed Contract Documents.
3. PRICES SHALL BE FIXED AND FIRM. All prices quoted in the awardee's bid submittal
shall remain firm and fixed, unless amended in writing by the City.
•
AT&T Response:
All terms and conditions relating to pricing and invoicing shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 4
• ("Pricing and Billing") of the Unified Agreement and all subsections thereto, SEE
ATTACHMENT A.
3.1. COST ESCALATION. Price must be held firm during the initial term of the
agreement. During the renewal term, the City may consider prices increases
not to increase the applicable Bureau of Labor Statistics (www.bls.gov) CPI-U
index or 3%, whichever is less. The City may also consider increases based on
mandated Living Wage increases. In considering cost escalation due to Living
Wage increases, the City will only consider the direct costs related to Living
Wage increases, exclusive of overhead, profit or any other related cost.
4. DEFICIENCIES IN WORK TO BE CORRECTED BY VENDOR. The vendor shall promptly
correct all apparent and latent deficiencies and/or defects in work, and or.any work
that fails to conform to the contract documents regardless of project completions
nil1, status. All corrections shall be made within fifteen (15) calendar days after such
r®' rejected defects, deficiencies and/or non- conformances are verbally reported to the
vendor by the City, who may confirm such verbal reports in writing. The vendor shall
bear all costs of correcting such rejected work.
Page 81 i
May 16,2018 4..00
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Response:
Notwithstanding anything contained in this RFP to the contrary, AT&T's Response is
submitted pursuant to this Response and subject to the terms and conditions contained
in the Proposed Contract Documents.All terms and conditions relating to default and
remedies for default shall be as set out in said Proposed Contract Documents.
5. FURNISH AND INSTALL REQUIREMENTS. The specifications and or statement of
work contained within the solicitation will describe the various function and classes
of work required as necessary for completion of any project. Any omission of
inherent technical functions or classes of work within the specification and/or
statement of work shall not relieve the bidder from furnishing, installing or
performing such work where required to the satisfactory completion of the project.
6. LICENSES, PERMITS AND FEES. The vendor shall obtain and pay for all licenses,
permits and inspection fees required for these projects; and shall comply with all
laws, ordinances, regulations and building code requirements applicable to the work
contemplated herein. Damages, penalties and or fines imposed on the City or
vendor for failure to obtain required licenses, permits, shall be borne by the bidder.
AT&T Response:
Notwithstanding anything contained in this RFP to the contrary, AT&T's Response is
submitted pursuant to this Response and subject to the terms and conditions contained
in the Proposed Contract Documents.All terms and conditions relating to default and
remedies for default shall be as set out in said Proposed Contract Documents.
8. SUBCONTRACTING. The contractor shall not enter into subcontracts for any of the
wok described herein, unless authorized in advance by the City. Strict adherence to
• this condition is required.
9. WORKMANSHIP AND MATERIALS. API parts installed and materials used in
performance of this contract shall be new and unused (of current design or
manufacture). Salvage materials will not be allowed without the express consent of
i�, the City. All materials and workmanship shall be of the highest quality and shall
nil conform to all applicable Building Codes, so as to ensure safe and functional
operation. The City shall be the sole judge as to parts and workmanship.
10. DAMAGESTO PUBLIC/PRIVATE PROPERTY. The bidder shall carry out the work with
such care and methods as not to result in damage to public or private property
adjacent to the work. Should any public or private property be damaged or
destroyed, the bidder, at his/her expense, shall repair or make restoration as is
May 16,2018 Page 82 L�
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
, i
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
practical and acceptable to the City and/or owners of destroyed or damaged
property promptly within a reasonable length of time. (Not to exceed one month
from date damage was done).
AT&T Response:
AT&T will repair and replace any damage to the City's premises directly resulting from
the installation effort caused by AT&T or its agents, as promptly as reasonably
practicable, returning the site to its pre-installation condition. All other terms and
conditions relating to working on the City's premises shall be as set forth in the
Proposed Contract Documents.
11. SAFETY MEASURES. Contractor shall take all necessary precautions for the safety of
employees, and shall erect and properly maintain at all times all necessary
safeguards for the protection of the employees and the public. Danger signs Warning
against hazards created by his/her operation and work in progress must be posted.
All employees of contractor shall be expected to wear safety glasses, appropriate
clothing and hearing protection when and wherever applicable. The contractor shall
use only equipment that is fully operational and in safe operating order. Contractor
shall be especially careful when servicing property when pedestrians and/or vehicles
are in close proximity—work shall cease until it is safe to proceed.
'AT&T Response:
AT&T's response is submitted under applicable laws and regulations current at the time
of contract execution. Changes in laws and regulations may require changes in pricing
and performance. Further, all terms and conditions relating to indemnification and third
party claims shall be as set out in the Proposed Contract Documents. AT&T responds
that it will follow all legal requirements and AT&T safety processes in accomplishing this
work, but AT&T does not accept sole responsibility for the safety of the public and
workers. Further all terms and conditions relating to safe working environment shall be
as set forth in the Proposed Contract Documents, in particular the Pricing Schedule(s)
and Section 3:2 ("Safe Working Environment") of the Unified Agreement and all
subsections thereto, SEE ATTACHMENT A.
Balance of page intentionally left blank.
May 16,2018 Page 83 AT&TAT&T Proprietary:The information contained herein is for use by authorized .."1::°0°L".. &
persons only and is not for general distribution. �
1
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
APPENDIX E
,p
MIANAL :
Cost Proposal Form •
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
AT&T's Clarification:
AT&T reserves the right to pass along additional charges, surcharges, and fees imposed
on AT&T by state or federal regulations or laws incurred by AT&T in providing the
service.
Upon written request from the Customer,AT&T will provide a good faith estimate of the
taxes, fees and surcharges for Customer that would apply as of a certain date based on
the services requested, but those amounts will be for illustrative purposes only, and
subject to change.
T
r-6--
oitiorsog •May 16,2018 Page 84
AT&T Proprietary:The information contained herein is for use by authorizedos AT&T
persons only and is not for general distribution.
1 I
r
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
APPENDIX E
COST PROPOSAL FORM
Failure to submit Appendix E, Cost Proposal Form, in its entirety and fully executed
by the deadline established for the receipt of proposals will result in proposal being
deemed non-responsive and being rejected.
Proposer affirms that the prices stated on the proposal price form below represents the
entire cost of the items in full accordance with the requirements of this RFP, inclusive of
its terms, conditions, specifications and other requirements stated herein, and that no
claim will be made on account of any increase in wage scales, material prices, delivery
delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is
allowed herein and has been exercised by the City Manager in advance. The Cost
Proposal Form (Appendix E) shall be completed mechanically or, if manually, in ink. Cost
Proposal Forms (Appendix E) completed in pencil shall be deemed non-responsive. All
corrections on the Cost Proposal Form (Appendix E) shall be initialed.
AT&T Response:
All terms and conditions relating to pricing and invoicing shall be as set forth in the
Proposed Contract Documents, in particular the Pricing Schedule(s) and Section 4
• ("Pricing and Billing") of the Unified Agreement and all subsections thereto, SEE
ATTACH M ENT.A.
flttfri�P. so ,iC3katt-th,u-rib 7akY•ik,1,--3-1- r, X 11: ?'((f,.9-ig 2.0y,0i-Ic;70‘....,0).0m le.;:,) r_ti t)7,:o& tt fq,e
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1 _aFB/POTS _— --- --_"Per line 138-- $22.00—$3,036 I .
2_ :Centrex Per circuit _1797 [$22.78 1$18,155.66
3 'Digital phone service ;Per line 115 $189.52 t$2,842.79
iMetro E _-- ;Per speed i3 +$476.00 1$1428.00
ia.415 1PRIs 'Per mile 112 $375.00 $4500.00
nilI iI $474.001.$948.00 1
r , 16 �/oice Grade Circuits— 'Per mile !2 {
7 Remote Call Forwarding I Each 110 $50.72 $507.20
18 :Hosted voice mail lEach 110 T
i — $10.95 l$100.95
i91--- ''Long distance per minute/pool (PRI) -1
Each X10 —$0.0451 $0.451_
0 110 Long distance per minute/pool (SIP)* Each �10 1$— �$ —, T
�1
May 16,2018 Page,85 `40.AT&T Proprietary:The information contained herein is for use by authorized . AT&T
persons only and is not for general distribution. �
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
J
]E ; . �y� n f94. 1_n)13..0-0..,y.4x_ ,_rz
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,Long distance per minute/pool (Dedicated Each 110 1$`0.0451 1$0.451
I
trunk)
!12 SIP trunking per concurrent call !Each 1,235 '$.25
-- -- j$2408.75
j13 SIP trunking,port ** lEach i4 $ $2274.03
14 'Dark/dry fiber*** Per mile 1$8,820.00
13 Hosted conference calling**** Each 1100 1$3.75 ;$375.00
Is
*AT&T IP Flex Service includes 300 Long Distance Minutes per concurrent call path. Any
minutes over this will bill at$.02 per minute.
**Note: four circuits with different.bandwidth requirements. See ATTACHMENT B for
pricing per location
***Dark Fiber bills per two fiber arrangement and not per mile. Please note: Dry Fiber is
a grandfathered service. City of Miami Beach can continue to use existing Dry fiber
service under the current expired special assembly rates with existing configuration.
There are no moves, additions or reconfigurations to dry fiber other than
disconnection. Customer notification in the event of an official Dry Fiber Sunset date
will be provided by AT&T 12-months prior.
****Flat Rate Audio AT&T— Basic—Employee Count 100-249
�i;L�C:ts.•�l 4k�� •4�'....r-' .w r.h�;+. .G. .r.r°-'. 'v.-5.w�
Company:AT&T Corp. I
/Authorized Representative: Erik Lindborg j
L Address: 6021 S Rio Grande Ave Orlando, FL 32809
Telephone:407-455-1644
'Email:el8335@att.com
Authorized Representative's Signature: — --
-66) Balance of nape intentionally left blank.
Page 86
May 16,2018
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution. =�
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
APPENDIX F
L j(r M.T
v'fpP�n4a
Insurance Requirements
2018-154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755 Meridian Avenue, 3rd Floor
Miami Beach, Florida 33139
AT&T's Clarification:
AT&T can agree to the insurance requirements as indicated by the modifications noted
by AT&T.
reld
Page 87
May 16,2018
AT&T Proprietary:The information contained herein is for use by authorized "AT&T
persons only and is not for general distribution.
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
MIAMI
INSURANCE REQUIREMENTS
This document sets forth the minimum levels of insurance that the contractor is
required to maintain throughout the term of the contract and any renewal periods.
XXX 1.. Workers' Compensation and Employer's Liability per the statutory limits of the
state of Florida.
XXX 2. Comprehensive General Liability (occurrence form), limits of liability $
1,000,000.00 per occurrence and$2,000,0000 aggregate for bodily injury
property damage to include Premises/ Operations; Products, Completed
Operations and Contractual Liability. Contractual Liability and Contractual
Indemnity (Hold harmless endorsement exactly as written in "insurance
requirements" of specifications).
XXX 3. Automobile Liability- $1,000,000 each occurrence - owned/non-owned/hired
automobiles included.
4. Excess Liability- $ .00 per occurrence to follow the primary coverages.
XXX 5. The City must be named as and additional insured on the liability policies; and
it must be stated on the certificate.
6. Other Insurance as indicated:
Builders Risk completed value $ .00
Liquor Liability $ .00
Fire Legal Liability $ .00
Protection and Indemnity $ .00
1�
Employee Dishonesty Bond $ .00
Other $ .00
XXX 7. Thirty (30) days written cancellation notice required.
XXX 8. Best's guide rating B+: VI or better, latest edition.
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May 16,2018 400
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution.
• AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
XXX 9. The certificate must state the proposal number and title
The City of Miami Beach is self-insured.Any and all claim payments made from self-
insurance are subject to the limits and provisions of Florida Statute 768.22, the Florida
Constitution, and any other applicable Statutes.
Balance of page intentionally left blank.
•
•
•
•
•
Page 89
May 16,2018 `
AT&T Proprietary:The information contained herein is for use by authorized AT&T
persons only and is not for general distribution.
. AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
ACC)Rbt CERTIFICATE OF LIABILITY INSURANCE
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THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.MS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND.EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN TIE ISSUING YISURER(S).AUTT OJT
REPRESENTATIVE OR PRODUCER.AAD THE CERTIFICATE HOLDER.
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May 16,2018 4I
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution. `�
AT&T Response to City of Miami Beach's
MIAMI BEACH RFP for Telecommunications Services
AT&T Attachments
Attachment A—AT&T Unified Agreement
Attachment B—SIP Trunking Port pricing per location
Attachment C - Qualifications of Proposing Firm
Attachment D - Qualifications of Proposer Team — Resumes
•
Page 91
May 16,2018 L�
AT&T Proprietary:The information contained herein is for use by authorized u AT&T
persons only and is not for general distribution. ��
ii. Key Resumes
AT&T Staff Qualification Statement
AT&T shall employ and make available an adequate number of appropriately qualified and
trained personnel, familiar with Customer's operations and use of telecommunications
services, to provide and support Customer's use of the Services in accordance with the terms
of AT&T's Response to this RFP. While we have provided resumes of the individuals who today
support CITY OF MIAMI BEACH, the identities and titles of specific persons and their
availability to provide and support Customer's needs may vary with the passage of time.
Your AT&T account team, from your account executive to your technical support team,
,customer support team, service management team, and their leadership have the
qualifications necessary to provide the best service and support for your solution.
AT&T shall employ and make available at reasonable times an adequate number of
appropriately qualified and trained personnel, familiar with Customer's operations and use of
telecommunications services, to provide and support Customer's use of the Services in
accordance with the terms of AT&T's Response to this RFP. While we have provided resumes
of the individuals who today have been designated to support CITY OF MIAMI BEACH and
while there are no plans to change those designated personnel, the identities and titles of
specific persons and their availability to provide and support Customer's needs may vary as
individuals receive promotions, leave the business, etc. with the passage of time.
Daphne Dilbert
Client Solutions Executive II
Professional Profile
AT&T Government & Education
01/2002 to present-Client Solutions Executive II — Integrated*
■ Successful track record of sales quota attainment> 89% YTD;Average 100% new and retention
revenue quota attainment since joining AT&T in 2002 •
• Jan 2017-present, manage South Florida Public Sector accounts, $12M total bill revenue (TBR)
• Exceled in dynamic hunting role with business development of 17 Counties of Local Government
Agencies to include Board of County Commissioners, Sheriff's, Cities, &School Districts of Levy,
Citrus, Sumter, Hernando, Pasco, Pinellas, Hillsborough, Polk, Osceola, Manatee, Hardee,
Highlands, Sarasota, Desoto & Charlotte; grew revenue base module from $0 to $20M from
2008 to 2016
• Strong interpersonal skills maintaining a virtual team of AT&T partner Account Managers,
Technical Specialists &Sales Support Resources
- Experience in executive selling skills, identifying key decision makers and aligning with C-Levels
• Industry Knowledge and in depth product knowledge of AT&T Portfolio, Voice Local & Long
Distance, VoIP, Data, Ethernet, Internet Protocol (IP), IP Telephony, Virtual Private Network
(VPN), Unified Communications (UC), Customer Premise Equipment (CPE), Contact Center
Applications, Enterprise Mobility, Mobile Applications ie GPS, Mobile Device Management;
Emerging Technologies to include Cloud Services, Hosting, Application Services, Security,
Business Continuity, Disaster Recovery; Public Safety/e911, ESINet & FirstNet
■ In-depth knowledge of ER ATE program, with experience managing 18 School Districts
• 2011 - received Unsung Hero award from Regional VP
• 2010 - named top Sales rep for Government&Education (GEM) at 212% of revenue attainment
■ 2007-2008 AT&T Account Executive managing PricewaterhouseCoopers, major account with
annual revenue attainment of$20 million; secured 36 month contract, net$3.7 million in total
billed revenue (TBR)
• YTD 2007 - Production quota of$480K, attainment of 108%
- FY06 $7M annually, 111% retention base attainment with inclusion, 103% attainment
• FY05 $6M retention base attainment- 111%YTD; FY05 quota attainment- 114%YTD; Proven
track record of exceeding revenue commitments achieving 100%+ quota attainment
consistently. July 2005>450%!
L '
• Gold Club Winner for 2005; Sales Incentive Trip for Top Sales November 2005;
Promotion December 2004; Good to Great Award February 2004; Great Together Award
December 2003; Awarded MVP (Most Valuable Player) August 2002;
• Denoted as a leader & consistent performer; most. recent Performance Appraisal received
highest rating ' Significantly Exceeds/Distinguished
• 2011-present President's Volunteer Service Award (PVSA) Annual winner
• Competencies associated with this Title: Business Development, Consultative Selling,
Territory/Module Management, Technical Advisor, Market Research, Operational Excellence,
Networking, Business Acumen, Competitive Experience &Addressing Customer Needs
Volunteer position: AT&T Pioneers Tampa Mixed Club - Board member; past
positions: President, VP, Club Manager 03/2003-present
• Fundraising Chair-developing fundraising plans, securing sponsorships & In-Kind
donations; Volunteer Chair-coordinating volunteer activities, increasing Pioneer's
visibility and creating strategic partnerships in the community
• Established community partnerships to include Human & Health services orgs with
Leukemia &Lymphoma Society, Metropolitan Ministries, Florida Blood Services, Ronald
McDonald House, ALS, AHA, Susan G Komen, Lupus Foundation, Feeding America,
Children's Cancer Center & more
• Familiar with variety of funding models e.g. foundations, corporate donors, individual
membership, Corporate community relations, request for funding proposals, and
special events
• Act as AT&T spokesperson and external ambassador for activities at public and internal events
• Responsible for overall achievement of Florida Chapter's annual revenue budget
• Strong communication, presentation, volunteer management, and interpersonal skills
• Raised $250k+ to date via annual golf charity fundraiser, 2010-2017
Steed Media Group (Weekly Urban Magazine) Atlanta, GA
12/1998 to 04/2003 Advertising Sales Specialist
Interland Inc. (Web Solutions Provider) Atlanta, GA
06/2000 to 08/2001 Sales Account Manager
BellSouth Mobility now AT&T(A Wireless Service Provider) Miami, FL
03/96 to 03/98 Sales & Service Associate
Volunteer Labor/Affiliations
• Past President, Board Chair 2015-present
• President Elect for AT&T Pioneers Tampa Mixed Club 2012-2014
• Vice President for AT&T Pioneers Tampa Mixed Club 2010-2012
• Board Member, AT&T Pioneers Tampa Mixed Club 2007-present
• Represent Pioneers as spokesperson, engaging with External Affairs, building
relationships with Community Leaders and Charity Organizations
• Volunteer Chair managing 60+ Pioneer activities for AT&T Tampa Bay &South Florida
area
• AT&T Florida President's Volunteer Service Award winner 2012 thru 2015;
• Recently named Tampa Bay's Business Journal's People on the Move.
htto:l/www.biziournals.com/tamoabav/ootmsearch/detail/submission/4551961/Daohne Dilbert;
• 2013 Who's Who in Local Communities, www.newsdiaest.co/news/communities/;
• 2012-Power Broker Magazine's Top 50,page 54
httpllssuu.com/oowerbrokermaaazine/docs/theoowerbroker magazine too 50 2012?mode=window&page
Number=54
I i
• Fundraising Chair for AT&T Pioneers TMC since 2007; amount raised in 2011,
$50K+raised
• 2012 Vice Chair for Leukemia & Lymphoma Society (LLS) Light the Night Walk,
http://www.lightthenight.org/sun/localchapter/leadership. Responsibilities as
chair include achieving the Agency's fundraising goals by engaging and retaining
sponsors; directing, supporting, and implementing annual fundraising activities,
including leveraging key relationships and contacts to ensure meeting revenue goals
• Antioch Missionary Baptist Church of Miami Gardens, Feeding & Clothing Ministry
member
• Women of AT&T (WoA) member
• Women in Technology International (WITI) member
• 2003-2012 - Volunteer monthly at Delta Health Care Center of Tampa, BBFC
• 2004-2011 - Host, SHARE FLORIDA NETWORK, Bible-Based Fellowship Church,
Assistant Program Coordinator, Outreach Ministry
• 2004-2010 Annual Thanksgiving Food Drive N Bible-Based Fellowship Church
• 06/2000 to 03/2003 Antioch Baptist Church Video Production Services, Camera
Operator
• Former Member of Antioch North Web Ministry, www.antiochnorth.org
• Former Member of The Atlanta Inner Circle www.atlantainnercircle.orq
• Former Member (AASP) Atlanta Adopt-A-Student Program Mentor &Youth Motivation
Day speaker, 2001-2003
• Miami Herald Silver Knight-Business 1991
Education
> B.Sc. Public Administration, Florida International University (FIU), December
1995
D PhD Candidate-McKnight Doctoral Fellowship Program; Public
Administration, FIU
Certifications
AT&T IP Certification Levels I & II
Accredited Claims Adjusters 6-20 License N June 2005
Basic Xactimate Estimatics N October 2006
Esperanza Diaz-Bello' (Espe)
Area Director
Profile - Experienced sales leader in the AT&T government and education vertical with over
18 years in the South Florida market. Focused and driven to achieve results, always leading
by example with,a positive approach to solving business issues and delivering highly complex
mobility and wireline solutions to large customers. Builds trusted relationships and
strategically collaborates across workgroups to achieve successful outcomes. Drives
alignment by communicating boldly and with clarity, continuously develops skills, and grows
capabilities in others to drive enterprise performance. Consistently exceeds all business
objectives and revenue commitments. Possesses strong technical knowledge_and experience.
Passionate about customer satisfaction. Fluent in Spanish (oral & written).
Experience
AT&T Inc., Delray Beach, FL - March 2007 - Present
Area Director - AT&T Public Sector Solutions - State, Local & Education
Directs and builds high performing and diverse team to manage the Government Education
sector in South Florida. Responsible for solution sales, revenue growth and customer
satisfaction of wire line and mobility revenue in accounts that include some of the largest
school systems in the nation such as Dade County Schools, Broward County Schools and Palm
Beach Schools. The total annual billed revenue in module represents $61.8M of wireline
revenue and $102.6M of mobility revenue.
BellSouth Business - April 99 - Feb. 2007
Sales Director - Large Business Sales - West Palm Beach, FL (March 2004 - Feb. 20017)
Managed, coached and developed the West Palm GEO team responsible for a base of 281
customers both in commercial and government education sector inclusive of higher education
and medical accounts. In 2004 led the team to achieve 151% of Gross Sales Revenue
objective and 104% of Customer Billed Revenue objective attaining a combined 132% and
exceeding quota on all lines of business. Ranked number one in LBS.
Solutions Specialist - Large Business Sales - Sunrise, FL (April 99- Feb. 20014)
Profit center subject matter expert on Long Distance as well as integrated solutions and
managed services (E Center/Web Hosting, Security Services, Router Services, Internet
Access, VPN Service) and CPE with Professional Services. Led Mentor Program & Peer
Leadership Team for profit center. In 2003 achieved 146% of Sales Objectives and led the
state of Florida with the greatest number of BellSouth Long Distance contracts and overall
sales revenue.
IBM Global Services, Miami, FL - May 97 -
April 99 Project Executive - Network Services
Successfully managed $55 Million outsourcing contract with Andersen Consulting and Ryder
System, Inc.
Effectively managed overall customer relationship, responsible for the executive interface to
the customer in all matters relating to the contract and customer satisfaction. Achieved
highest ratings in customer satisfaction with both Andersen and Ryder.
Effectively managed total financial contract fulfillment, including complete staffing and
Profit and Loss.
Consistently exceeded•targeted P&L and revenue objectives. Successfully delivered on all
contract obligations: helping customer create and deliver on an IT Plan for the Year 2000 and
beyond; managing vendors; meeting SLAs; and creating thought leadership resulting in
significant savings to customer's bottom line.
Bell Atlantic - New Jersey Bell - June 82 - ]an. 96
Corporate Account Manager - NJ Large Business Services - Trenton, NJ (Nov. 93 - Jan.
96)
Managed multi-million dollar account base comprised of Higher Education accounts,
Educational
Testing Service and major State Government Agencies, the largest telecom customer in NJ.
Consistently met and exceeded targeted MBOs, flagship product sales, and revenue
objectives.
Achieved 164% of the 1995 sales quota, generating $12M of new revenue to Bell Atlantic.
Ranked in tie top five sales performers in the Bell Atlantic region.
System Engineer - Sales Department - Woodbridge, NJ (Apr. 90 - Oct. 93)
Effectively designed systems solutions to meet customer requirements for applications in
support of multi- million dollar base of major accounts in Government & Education District.
Successfully project managed numerous complex integrated solutions, from inception and
development through implementation, involving customers, external vendors, multiple
company departments and Bell Atlantic Enterprises. Delivered designs and technical support
for video applications of major NJ accounts. Developed expertise on all video CPE, technology,
applications and transport options and served as Single Point of Contact (SPOC) for all video
requests.
Assistant Manager - Customer Network Design District - Newark, NJ (May 88 - Mar. 90)
Successfully completed pricing and competitive analyses on non-tariff,services. Ensured
the understanding of customer/account team requirements as well, as provided critical
analysis of competitor's products and services. Coordinated the interdepartmental resolution
of all legal, regulatory and contract negotiations.
Assistant Manager - Network/Special Services & Inter-Office Facilities - Rochelle Park, NJ
(June 82 - April 88)
Supervised the Network Technical Equipment Center staff comprised of Transmission
Testing Central Office Technicians and clerical personnel. Designed and implemented labor
saving data entry and analysis scheme on IBM PC-XT for the department.
Education -
Stevens Institute of Technology, Hoboken, NJ
o M.S. - Master of Science in Management
o B.E. - Bachelor of Engineering (with concentration in Chemical Engineering)
Professional Training
Professional training in Sales, IT, Finance and Project Management by companies such as
AT&T, BellSouth, Bellcore, Cisco, Nortel, Avaya, IBM, Hill Associates, DataPro, Acclivus, and
Axiom. Extensive AT&T University continual education and Technology Transformation
Curriculum as well as product courses (i.e. Security, IoT, MPLS, Network on Demand, FirstNet
and others).
Achievements & Involvement
Employee Resource Groups: 2013-present Women of AT&T and 2013-present Hispanic
Latino Employee Association of AT&T
AT&T: 2016-present Know & Grow Program; 2009- Present AT&T High Potential Program;
2013 - 2015 Champion ABS Diversity&Inclusion; 2012-2014 GEM Mentoring Program; 2009-
2011 WGS mentoring program; 2009 AT&T ABS Leaders Program Graduate; 2008 GEM
Summit Club Winner (121% New Sales Revenue); 2008 Employee Engagement Council.
BellSouth: 2006 & 2007 Gateway Selection for Top Achievers; 2006 Leadership Council
Selection; 2000, 2003 &2004 Pinnacle Club Recipient for Exceptional Sales Attainment; 2000,
2001, 2003 Florida's Finest Business.Recognition:
Elizabeth Wisniewski
Technical Sales Consultant
Experience
AT&T Public Sector Solutions - Sunrise, Florida
Technical Consultant II, 1998 to Present
Technical Consultant I, 1988-1998
Collaborated with sales to determine best solutions for customers based on each
customer's unique requirements.
Partnered with sales and customer to design, price, and contract AT&T services
Performed pre & post-sales technical consulting and network design for voice
and data services
Insured integration & implementation of AT&T services
Designed spreadsheets to assist with ROI, inventory, and cost benefit of
proposed solutions to customers and sales
Demonstrated and secured financial benefits for customers based on efficient
network design and pricing
Worked with customer's vendors to ensure that proposed services matched
specifications of customer's equipment
Assisted customers with moves, adds, changes, and disconnects of services for
daily operations and for site re-locations
AT&T Communications - Coral Gables, Florida
Communications Sales Consultant, 1984-1988
Supported large nationwide accounts in the financial sector
Responsible for designing, pricing, and contracting nationwide WATS and Toll-
Free voice Networks
Designed and proposed complex long-distance data networks
Designed and implemented Sonet based LD networks
Southern Bell — Miami, Florida
Service Consultant, 1981 to 1984
Supported local accounts in the services and legal sector
Responsible for implementing TDM based PSTN networks
Designed and implemented Foreign Exchange PSTN network
Designed equipment additions to Dimension PBX customer premises systems
Education University of Florida-Bachelor of Arts June 1981
Skills Extensive training in WAN technologies, Network+, Held CCDA certification
Amarilys"Amy" Martinez Deapodaca
Service Executive
EXPERIENCE
11/2012— Present AT&T Miami, FL
Service Manager
Execute Sales planning strategies by analyzing customer need and solutions.
Consistently achieved "40" on customer survey results.
Develop partnership with internal and external resources. Point of contact for sales and
problem/conflict resolution.
Developed strong Network contacts and partnerships in order to assist in escalations
for Miami-Dade County departments; like Police, Fire Rescue, Public Schools, etc.
Gained a much clearer understanding of the network to be able to isolate troubles on
all Network Services.
Responsible for driving growth and protective customer bases in the consumer markets
space by effectively penetrating new and existing customer channels, events and
communities.
11/2010 — 11/2012 AT&T Miami, FL
ACC Sales Executive
Negotiate and execute AT&T contracts for BULK and Exclusive Marketing
Agreements. Worked closely with C&E planning and design teams to conceive best
architecture, pricing and timing.
Responsible for driving growth and protect customer bases in the consumer markets
space by effectively penetrating new and existing customer channels, events and
communities. .
Execute Sales planning strategies by analyzing customer need and solutions.
Develop partnership with internal and external resources. Point of contact for sales and
problem/conflict resolution.
04/2007 — 11/2010 AT&T Miami, FL
Network Manager "
Successfully planned and executed on the integration of the functions previously
performed throughout three states in the SE to my one center, usig MSOC criteria. All
this was done successfully to meet timeline and HC constraints.
Rated among the top 1% of management for YE 2010.
Reliever for Area Manager and coordinate special projects for center. Handled all
escalation for the AM not only during relieving but as the SPOC for the center on
difficult and complex problems/issues.
Built strong professional and working relationship with much of the Network
leadership in Southern Florida.
Learned in-depth service_provisioning and delivery as part of the Network Team.
Became familiar with Network provisioning systems, tools and outside plant network
architectures.
Continued to lead people and reinforce my ability to build successful teams.
As Center Director, took the team from #15 in the SE region to #1 in four months.
Was nominated and placed into the company's "Gateway" high potential program and
completed the Turknett Leadership program.
Developed and coached 7 direct report sales managers and 63 sales associates to
success.
Created, negotiated, reviewed and approved customer contracts. This was a very strong
skill that I developed during my position on Florida staff to this latest position where I
had direct responsibility and accountability for each contract.
Prepared weekly presentations, sales contests and motivational talks to the center.
These,presentations and sales contests were recognized and copied by much of the
leadership in the state.
Daily"flash" sales sessions that we had implemented in our branch were adopted
regionally.
Made several presentations and led task force teams during sales Summit on the
strategies needed to succeed.
Coached and developed 4 craft employees to management positions and 2 first level
managers to 2nd lave! positions.
Coached on customer service and lead the team to national recognition on service
awards on several occasions, including Presidential Award.
01/2000-02/2004 BellSouth Miami, FL
Staff Manager- State of Florida Sales Team
Supported the AVP and the four state branches on problem resolution, customer
relations and escalations, goal setting and strandardization issues.
Responsibilities included: development of state specific method and procedures;
implementation and adaptation of HQ methods and procedures; revenue recovery,
sales, training, special studies, budget, executive support, force and load.
Was recognized as Pinnacle winner among my peers in the Southeast region.
01/1998-01/2000 BellSouth Miami, FL
IC - State Competitive Intelligence Specialist
Conducted research and analysis of competitor's public policy strategies in Florida.
Managed data from internal and external sources concerning issues that may impact
BellSouth and Florida's telecom market.
Identified and developed plans to address client needs, coordinated with internal and
external sources to conduct research and analyze results.
Provided overall competitive advice and counsel to sales team leadership.
01/1996-01/1997 BellSouth Miami, FL
GEO Systems Support Manager
Administrative support related to customer satisfaction analysis, EXCEL
measurements and CPNI/
Developed sales stimulation programs for the state of Florida
Provided state wide service order and billing support. Implemented process and
recognition program to increase # of service orders issued correctly
EDUCATION
1999-2002 Barry University Miami, FL
B.A., Business Administration.
INTERESTS AND COMMUNITY INVOLVEMENT
Excellent references available upon request.
Numerous sales and service awards and recognition events.
Was voted 2008 South Florida Pioneer of the Year by the Council. I'take community
involvement and support veryseriously in my professional and personal life.
Qualifications of Proposing Firm
AT&T has been in business for over 140 years and we serve millions of customers around the
world, including global, national, mid-size, regional, and government & educational
customers.
Currently we provide service for all of the Fortune 1000.companies as well as M-DCPS. We
are proud to provide you with a strong product and service line, thanks to our focus on
delivering the industry's most reliable service, most globally consistent portfolio, and the most
advanced network management and security tools.
When you select AT&T as your service provider, you get service from a staff with unparalleled
credentials, knowledge, financial strength and experience.'AT&T is fully qualified to provide
the scope of services to City of Miami Beach offered in this proposal. As such, the following
provides an overview of AT&T's strengths and special qualifications.
Mission &Strategy
Mission
Connect people with their world everywhere they live, work and play — and do it better than
anyone else.
Strategy
Create the best entertainment and communications experiences in the world.
Deliver an effortless customer experience
Deliver fully integrated solutions
Produce and assemble world-class entertainment
Lead in connectivity
Improve everything with data-powered insights
Drive to an industry-leading cost structure
Develop and deliver global solutions
Equip our people for the future
Best of the Best
Corporate
AT&T has more than 260,000 employees in nearly 60 countries.
AT&T continues to make Fortune's Most Admired Companies Top 50 list.
In 2017, Fortune recognized us as the No. 1 telecommunications company. This includes
1st-place rankings on all sector attributes: innovation, people management, use of corporate
assets, social responsibility, quality of management, financial soundness, long term
investment value, quality of products/services and global competitiveness.
Size:
AT&T is the world's largest communications company by revenues.
AT&T is the largest communications company in the U.S.
AT&T is one of the world's largest providers of pay TV.
AT&T Corporate
Company Leadership
AT&T is the world's largest communications company by revenues. (Based on FY 2016 annual
revenues provided by Thomson Reuters. Other companies' fiscal years may be significantly
different from ours.)
Today, we are positioned to be one of the top integrated communications providers in the
world:
Our merger with DIRECTV makes AT&T one of the largest providers of pay TV services in
the world. We have more than 25 million subscribers in the U.S. and nearly 47 million
worldwide (including our interest in SkyMexico).
And we're becoming a leading wireless provider in Mexico. We added nearly 476,000
subscribers in 2Q 2017. For full-year 2016, the company added 3.3 million subscribers in
Mexico, a 38% increase in our subscriber base.
Our LTE network covers more than 400 million people and businesses in the U.S. and
Mexico.
Financial Performance
Today, AT&T is a leader in returning value to shareowners: •
AT&T has increased its quarterly dividend for 33 consecutive years, through 2016.
(AT&T is the only major telecom company that can make this claim.)
In October 2016, AT&T increased its dividend by 2.1%. The company is one of the top
dividend-yielding stocks in the S&P 100.
Over the last 5 years (2012-2016), AT&T has returned-nearly $80 billion to shareholders
through dividends and share buybacks.
In 2Q 2017, AT&T returned $3 billion to stockholders via dividends. And, in 2016, the
company returned nearly $12 billion.
Free cash flow - cash from operating activities minus capital expenditures - totaled $3.7
billion for 2Q 2017 and $6.9 billion year to date.
The free cash flow dividend payout ratio was 70% in 2016 (free cash flow dividend payout
ratio is dividends divided by free cash flow).'
Over the past 5 years (2012-2016), AT&T invested more than $140 billion in our wireless
and wireline networks, including capital investments and acquisition of wireless spectrum and
operations.
This includes the largest investment in the United States by any public company.
Capital expenditures were $22.4 billion for full-year 2016, $5.2 billion in 2Q 2017 and
• $11.2 billion year to date.
Annual consolidated revenues were $163.8 billion in 2016.
Communities
Diversity
AT&T is a leader in commitment to diversity.
For a full list of diversity stats, find our latest annual D&I report here.
As of end of year 2016, the AT&T U.S. workforce was 32% women and 43% people of
color.
More than 136,000 employees are members of our 12 Employee Resource Groups
(ERGs) and 11 international employee networks. All further the company's commitment
to diversity and inclusion through their efforts in the workplace, the marketplace and the
community.
We have resource groups for African Americans, veterans, women, LGBT, Latinos,
Asians and others. In 2016, ERG members donated more than 383,000 hours of volunteer
time. ERGs also granted more than $708,000 in scholarships.
Supplier diversity - For more than 40 years, AT&T has been a leader in the inclusion of
minority, women and disabled-veteran owned business enterprises (M/WBE-DVBES) in
the corporate supply chain.
In 2016, AT&T spent $14.2 billion with diverse suppliers, representing about 21.5% of
our total supplier spend.
Acquisitions - In 2015, AT&T completed 3 big acquisitions that made it one of the
world's largest TV providers and video distribution leader across TV, mobile and
broadband; and expanded its operations in Mexico and Latin America. We're now
integrating operations of all 3 companies under AT&T.
Diverse Markets - AT&T offers U.S. customers and visitors access to vital AT&T
services in more than 160 languages.
We have more than 3,000 sales and service reps who serve customers in languages other
than English.
We also have about 700 retail stores where employees can help customers in Spanish and
Chinese.
We have 2 websites where customers can get information in languages other than
English:
A full-service Spanish-language website espanol.att.com.
Our world site att.com/world offers self-service options in Russian, Polish and 5
Asian languages.
Community Engagement
In 2016, AT&T employees and retirees donated more than 5.4 million hours of personal
time to community outreach activities - worth more than $124 million.
In 2016, AT&T employees raised more than $40.8 million through the Employee Giving
campaign.
In 2016, we contributed more than $139 million through corporate, employee, social
investment and AT&T Foundation giving programs.
More than 4,527 AT&T employees received a President's Volunteer Service Award in
2016 for individually volunteering 100 service hours or more.
Do One Thing (DOT) is an invitation to all employees to commit to regular, measurable
actions - or"DOTs" - that are good for them, their communities and/or the company.
As of Q2 2017, more than 51,000 AT&T employees in 40 countries have adopted more
than 96,000 DOTs. •
AT&T is driving innovation in education to promote student success in school and
beyond through AT&T Aspire. We're using technology, relationships and social
innovation to help all students make their biggest dreams a reality. With a financial
commitment of$400 million since 2008, AT&T is using technology, relationships and
social innovation to help all students make their biggest dreams a reality.
We're working with Udacity to offer laser-focused online degrees - Nanodegrees
credentials. These provide efficient, affordable and accessible training for high demand
jobs in the tech industry. The Nanodegree programs launched in 2014 in the Massive
Online Open Course (MOOC) format. As of 1Q2017, more than 25,000 learners are
enrolled in Nanodegree programs sponsored by AT&T, nearly 2,000 of whom are AT&T
employees.
We support Girls Who Code, a national nonprofit working to close,the gender gap in the
technology and engineering sectors.
We launched the AT&T Aspire Accelerator to enhance education by supporting and
mentoring the most promising and innovative startups in ed-tech. The Aspire Accelerator
selects for- and non-profit,companies to support with a custom program that includes
financial investment, access to expert services and mentorship. The 11 previous
participants from the first 2 classes have thrived in the program and together have
reached more than 4 million students.
AT&T employees have influenced more than 260,000 students through 1.5 million hours of
mentoring.
I �
Recruiting and Hiring Veterans
We're recruiting military veterans and their families into the right careers.
Our support includes maintaining a Military Talent Attraction Program Manager position
to inform the military about AT&T and educate AT&T managers about the military.
AT&T pledged in 2013 to hire 10,000 veterans in 5 years. As of Jan. 1, 2016, we
exceeded our goal.
We doubled our original goal in May 2016 and aim to hire 20,000 veterans by 2020.
AT&T was listed as No. 4 on DiversityInc's Top 10 Companies for Veterans in 2017.
The AT&T Veteran ERG has been in place for 30 years. This group creates an instant
community for veterans joining the company and engages them in outreach, philanthropy
and volunteer opportunities.
•
Members of the AT&T Veterans ERG serve as Career Ambassadors and represent AT&T at
veteran career events.
Environment
AT&T embraces its environmental efforts with the same passion and leadership it brings
to every part of the business. We strive to empower customers to make more sustainable
choices.
For the latest Citizenship and Sustainability numbers, find the 2016 Annual Update here.
Awards & Honors
2016-2017 Corporate Awards
We recently received top honors in several J.D. Power studies:
AT&T received the top overall ranking in the J.D. Power 2017 Full-Service Wireless
Purchase Experience StudySM Volume 1. AT&T Sweeps All Categories and Scored
Higher Than the Industry Average and Closest Competitor, Taking the Award for the
9th Time in a Row.*
AT&T also ranked highest in customer service among full service wireless providers
in the J.D. Power 2017 Wireless Customer Care Full Service StudySM Volume 1.
AT&T scored significantly higher than the industry average - by 13 points - and
increased its overall score by 7 points over the prior 6-month period. AT&T has been
awarded the top score in 5 out of the last 8 studies and has not scored less than second
during that period.**
In a September 2016 report, the Progressive Policy Institute ranked AT&T No. 1 on its
list of U.S. "Investment Heroes," a ranking AT&T has achieved for the fifth straight year.
2016 Diversity Inc. Top 50 Companies for Diversity - AT&T placed at No. 4 on
Diversity Inc.'s 2016. list of top companies for diversity. AT&T focuses on what it calls 4
pillars of diversity: employees, community, marketing and suppliers.
AT&T was recognized by FORTUNE magazine as the Most Admired
Telecommunications Company in the world in 2017— for the 3rd year in a row.
.Brand Keys Customer Loyalty Engagement Index: ranked 1st for the 8th straight year in
the Brand Keys 2017 Customer Loyalty Engagement Index (CLEI) Wireless Phone
Service category.
The Civic 50 identifies and recognizes companies for their commitment to improving the
quality of life in the communities where they do business. For the third time in 5 years,
AT&T has been ranked the top community-minded communications company by The
Civic 50 in 2017. The company has been on the list each year since Civic 50's inception
in 2012.
*AT&T received the highest number among providers in the J.D. Power 2013 Volume 2, 2014-
2016 (V1 & V2), and 2017 Volume 1 U.S. Wireless Purchase Experience Full-Service
Performance and 2016 (Vol. 2) and 2017 (Vol. 1) U.S. Wireless Customer Care Full-Service
Performance Studies. 2017 Vol 1 studies based on 8,058 (Purchase) and 8,135 (Customer
Care) total responses, measuring the perceptions and experiences of current customers,
surveyed July-December 2016. Your experiences may vary. Visit jdpower.com.
**AT&T received the highest numerical score among providers in the J.D. Power 2016 (Vol.
2) and 2017 (Vol. 1) U.S. Wireless Customer Care Full Service Performance Studies. 2017 V1
Study is based on 8,135 total responses, 4 full-service carriers, and measures the experiences
of current customers who contacted their carrier's customer care department within the past
three months; surveyed July-December 2016. Your experiences may vary. Visit
jdpower.com.
***AT&T received the highest numerical score among 7 small-medium businesses in the J.D.
Power 2015-2016 Business Wireline Satisfaction Studies. 2016 study based on 3,324 total
responses, measuring customer perceptions of their current wireline provider, surveyed in
April-June 2016. Your experiences may vary. Visit jdpower.com.
•
****Note: Our license agreements with J.D. Power are very specific. Before referring to J.D.
Power in writing (internal or external), please reach out to legal. Permission is not required
to use verbally.
Citizenship &Sustainability Awards
100 Best Corporate Citizens List CR Magazine (2011-2016)
NASDAQ QCRD Global Sustainability Index (2015)
Carbon Disclosure Leadership Index (2010, 2012-13, 2015)
Northwest Mountain Minority SDC Regional Corporation of the Year (2015)
Top 10 constituent of the S&P 500 Environmental & Socially Responsible Index and the
S&P Global 1200 Carbon Efficient Index S&P Indices (2015)
Business Awards
Gartner, "Leader" in Critical Capabilities for Wireline Telecom Services, U.S.
Light Reading (2016)
Most Innovative SMB Service (AT&T Managed Internet Service on Demand)
Most Innovative NFD Deployment Strategy, Network/Data Center Operator (AT&T
Managed Internet Service on Demand)
Most Innovative Carrier Cloud Service (AT&T NetBond® for Cloud and Colocation)
MEF, Excellence Awards (2016)
,Best Enterprise Application of the Year: Healthcare
Best Service Innovation of the Year, North America: FlexWare
Best Service Innovation of the Year, Global: FlexWare
Innovative Service of the Year: FlexWare •
Best Network Innovation, Worldwide
LSO Service Provider Leadership
Service Provider of the Year, Worldwide
Enterprise Application of the Year: Government
Enterprise Application of the Year: Healthcare
Best Service Innovation of the Year: North America
Fierce Innovation Awards: AT&T Drive Studio - Winner in Managed Services (2015)
Compass Intelligence Awards: M2M/IoT Cellular Provider of the Year and Connected
Car Platform of the Year (2016)
Innovation Awards
ECOMP won the Gold Stevie award for Best New Product or Service of the Year
(Software, Cloud Platform) by the 2016 International Business Awards.
Entertainment Group Awards
We were named to MONEY Magazine's "The Best Cell Phone Plans of 2017." Cricket's
Smart plan won "Best Couples Plan," and the AT&T PREPAID 6GB ($45/mo) plan won
"Best Everyday Plan," both'among plans with 4 GB or more of high-speed data, after
MONEY evaluated 100 plans from 15 companies. This is the third year in a row the company
has made the list of top plans.
For the 16th year in a row, DIRECTV rated higher in customer satisfaction than cable.*
*As compared to the major subscription TV cable providers, 2001-2016, American
Customer Satisfaction Index.
The Network
Highlights
•AT&T has the nation's best data network for your wireless needs.*
The AT&T overall wireless voice and data network now covers more than 99% of
all Americans.**
Our 4G LTE network covers more than 400 million people and businesses in the U.S.
and Mexico.
The AT&T backbone network carries more than 165 petabytes of data traffic on an
average business day.
We offer the best global coverage of any U.S. wireless provider.***
*Claim based on the Nielsen Certified Data Network Score. Score includes data reported by
wireless consumers in the Nielsen Mobile Insights survey, network measurements from
Nielsen Mobile Performance and Nielsen Drive
Test Benchmarks for Q1 + Q2 2017 across 121 markets.
**Based on overall coverage in U.S. licensed areas. Coverage not avail. everywhere.
***Global coverage claim based on offering discounted voice and data roaming; LTE roaming;
and voice roaming
in more countries than any other U.S. based carrier. International service required. Coverage
not available in all -
areas. Coverage may vary per country and be limited/restricted in some countries.
Global Network
The AT&T network includes 36 internet data centers across the globe.
AT&T offers connections for customers on the one of the world's most powerful and
advanced IP/ MPLS networks.
AT&T has the broadest international voice coverage of any U.S. carrier. AT&T was the
first U.S. carrier to offer international LTE data for travelers abroad.
AT&T has the best global coverage of any U.S. wireless provider* with calling and
texting available in over 225 countries and territories and discounted data coverage in
almost 200 countries and territories, including LTE speeds in over 100 countries and
territories.
AT&T also provides voice and data coverage on more than 270 cruise ships.
Our network uses Global System for Mobile communications (GSM). This is the
standard which most of the world's wireless services use.
We provide Wi-Fi access in more than 1.2 million locations** around the world.
*Global- coverage claim based on offering discounted voice and data'roaming; LTE roaming;
and voice roaming in
more countries than any other U.S. based carrier. International service required. Coverage
not available in all areas.
Coverage may vary per country and be limited/restricted in some countries.
**Hot Spots are available to AT&T Passport customers through agreements with other
carriers.
U.S. Network
AT&T has the nation's best data network for your wireless needs.*
The AT&T overall wireless voice and data network now covers more than 99% of
all Americans.**
Our 4G LTE network covers more than 400 million people and businesses in North
America.
Has an IP broadband network covering more than 60-million customer locations.
We launched 5G Evolution in select areas of Austin and Indianapolis. The launch gave
customers using the Samsung Galaxy S8 or S8+, or the upcoming Moto Z2 Force
EditionTM a taste of future high-speed connectivity. We plan to roll out 5G Evolution to
more than 20 markets later this year, while preparing to launch standards-based 5G as
early as 2018.
*Claim based on the Nielsen Certified Data Network Score. Score includes data reported by
wireless consumers in
the Nielsen Mobile Insights survey, network measurements from Nielsen Mobile Performance
and Nielsen Drive
Test Benchmarks for Q1 + Q2 2017 across 121 markets.
**Based on overall coverage in U.S. licensed areas. Coverage not avail. Everywhere.
Wi-Fi
We provide Wi-Fi connections that give people the freedom to connect where they live,
work and play.
We operate more than 48,000 Hot Spots at popular locations such as restaurants,
bookstores, hotels and more.
We provide Wi-Fi access in more than 1.2 million locations* around the world.
*Hot Spots are available to AT&T Passport customers through agreements with other carriers.
Innovation
Highlights
Since 2011, we've opened 6 AT&T Foundry innovation centers with locations in
Atlanta, Houston, Plano, Texas (2), Paolo Alto, Calif., and Ra'anana, Israel. These spaces
speed the launch of new products and services, serve as the front door for startups and
other innovators who want to work with AT&T, and fuel discussions on the future of our
business and the industry at large.
The AT&T Foundry is a connector between groups, ideas, and outcomes.
Exploring freely, and drawing on ideas and resources across the ecosystem, we see
what's coming, and.use technology to solve problems and optimize solutions, so AT&T
products, services, and processes operate at their best, and everyone they touch can
progress.
Aimed at delivering positive impact and value - the AT&T Foundry is a space for
optimization, innovation, and improvement.
AT&T Foundry meets with 400 to.500 startups per year, identifying the best
opportunities to collaborate on projects that address key needs for AT&T and our
customers.
AT&T Foundry also drives culture and workspace trends across AT&T, testing and
implementing new methods for accelerating innovation.
The AT&T Foundry showcases our participation in the tech ecosystem and informs our
possible future through 2 thought leadership assets, the Futurecast series and Futurist
Reports.
Learn more about the 6 locations here.
AT&T Labs draws on our 140-year heritage of innovation. We have the heritage of 8
Nobel Prizes and a strong culture of openness, teamwork and collaboration across AT&T
and within the industry.
On average„we receive more than 5 AT&T issued patents (U.S. and foreign) per
business day.
The Innovation Pipeline
We've created the ultimate crowd-sourced employee innovation program called TIP -
The Innovation Pipeline.
o It may be the largest corporate crowd-sourcing program in the world with more than
130,000 members who can share new ideas to deliver an effortlesscustomer
experience.
o More than 45,000 ideas have come from our employees via the TIP program in the
years since it started. More than $45 million in seed funding has been allocated to top
products, and more than 85 projects landed for development.
o DriveMode is an app developed through the TIP process that helps to reduce the
dangers of distracted driving. It's the brainchild of a call center operator who was
personally affected by texting-while-driving.
o NumberSync allows you to make or receive calls using your mobile number,
whether or not your smartphone is handy. It's the product of an employee who
wanted to have a backup emergency phone.
AT&T Labs
AT&T Labs creates advanced technologies that are at the tip of the spear in softwaredefined
networking (SDN) and network function virtualization (NFV). Our researchers
are change agents, anticipating the company's technological needs, connecting the dots of
opportunity, and willing to take calculated risks to lead our industry in solving complex
J I
scientific problems.
o Hundreds of the world's best innovators bring their knowledge to AT&T to help
shape the future of communications, from the living room to the cloud. We're making
big bets designed to create disruptive,technol'ogies in the following areas: SDN and
NFV, Machine Learning and AI, Big Data and Data Management, and Video.
o Internally, ECOMP is our software platform for managing next-gen communications
services and capabilities. It's driving our software-centric network transformation. It
•
represents 8.5 million lines of code and currently supports over 100 different virtual
network functions at all layers of our network, serving all levels of customers.
o Externally, ECOMP is a major part of ONAP, the game-changing open source
initiative. ONAP'creates a new era for SDN development on a global scale and aims
to create and foster a dynamic community under The Linux Foundation.
o Currently, the ONAP member carriers serve about 43% of the world's mobile
subscribers with more on the way.
Business Solutions
Highlights
AT&T helps businesses worldwide serve their customers better with our smart solutions.
More than 3 million businesses from the largest global companies to small businesses
turn to AT&T.
Financials
Total 2Q2017 revenues from Business Solutions customers were $17.1 billion.
o Strategic business services revenues grew by $223 million, or 8.0% versus the yearearlier
quarter. These services represent 41% of total wireline revenues and an
annualized revenue stream of more than $12 billion.
o Business Solutions wireless revenues were $9.7 billion.
Our customers
We work with companies in all major industries, like financial, manufacturing, education,
healthcare, retail, hospitality and government.
Our customers include:
o Nearly all of the Fortune 1000
o More than 60% of the FTSE 100 companies (UK)
o More than 90% of the CAC 40 (France)
o More than 85% of the DAX (Germany)
o More than 60% of the Nikkei 225 companies (Japan)
Areas of Strategic Focus
Internet of Things (IoT)
AT&T was the first telecommunications company in the world to establish an Emerging
Device organization in 2008. This is now our Internet of Things Solutions
organization. IoT is a world where all types of devices and machines are connected and
"talk"to each other.
AT&T connects more IoT devices than any other provider in North America.
o We have nearly 34 million connected devices as of 2Q 2017.
o We added 2.2 million connected devices in 2Q 2017.
o We have 14.6 million connected cars on our network as of 2Q 2017, after adding 1.5
million connected cars in 2Q.
o We have nearly 2.5 million connected fleet vehicles on our network as of 2Q 2017.
o We have more than 1.7 million asset management devices on our network as of
2Q 2017.
Throughout 2016, AT&T signed more than 500 new IoT business agreements across the
U.S. and'abroad, to connect devices across the automotive, shipping, industrial, health
care, home security and smart cities sectors.
Smart Cities
With the advancements of next-gen wireless networks, cities can benefit from IoT.
•
J
AT&T is the thread connecting communities, citizens, and infrastructure.
We formed a dedicated Smart Cities Organization (Sept. 2015) to expand our leadership
in this rapidly growing space. We've committed our resources and IoT expertise to create
game-changing solutions for cities.
We announced the launch of a new smart cities framework to help cities better serve their
citizens. (Jan. 2016).
We're testing the framework in several spotlight cities and organizations:
o Atlanta
o Chapel Hill, N.C.
o Chicago
o Dallas
o Georgia Institute of Technology
o Miami-Dade County, Fla.
o Montgomery County, Md.
o Portland, Ore.
IoT Multi-Network Strategy
We're creating a fabric of varying network technologies to deliver a more connected
world. We offer a seamless suite of connectivity - a network of networks - to address a
full range of use cases for our customers.
We're prioritizing LTE-M technology as a game changer for low-power wide area
(LPWA) networks. With it, we can connect things never connected before. It also is expected
to reduce device costs and module,size, and improve battery life and coverage in buildings
and underground.
AT&T deployed its nationwide LTE-M network in the U.S. in 2Q 2017 and will deploy its
LTE-M network in Mexico by the end of the year.
The roll out will ultimately support a North American footprint across the AT&T 4G
LTE network.
Cloud Services
We deliver integrated cloud solutions to help businesses move to the cloud confidently.
Our solutions combine the power of our network, a robust ecosystem of cloud service
providers and an industry-leading cloud networking service.
Our expertise unlocks the potential of cloud adoption so businesses can move to the
cloud with confidence. We are enhancing security and performance, simplifying
network management and providing users with more control.
Our industry-leading network is the backbone for our integrated cloud solutions. And
it's growing even stronger.
The AT&T NetBond® for Cloud ecosystem has more than 20 members and
provides customers access to over 130 different cloud solutions.
Network on Demand
The Network on Demand platform helps businesses move faster, gaining a competitive
advantage. The platform gives customers a highly secure, on-demand foundation to adapt •
and grow with their business needs. Customers can quickly onramp to a world-class
network. The software-centric architecture improves provisioning cycles, simplifies
network operations and improves total cost of ownership.
AT&T Network on Demand solutions launched in 2015 and are now being used more
than 6,000 sites.
We've launched on-demandcapabilities for 3 services to change how businesses manage
their networks:
AT&T Switched Ethernet Service lets businesses easily order, add or change
bandwidth'on their own quickly and easily. The service is available in more than 170
U.S. metropolitan areas.
AT&T Dedicated Internet Service provides customers a new functionality that
virtualizes routing functions so they have the ability to adjust bandwidth and
configure capabilities quickly and easily. The service is currently available in more
than 170 U.S. metropolitan areas.
AT&T FlexWare is a platform that simplifies the process of buying and adding
network functions. Businesses can deploy a single universal piece of equipment, and
choose virtualized network functions (like a router or firewall) based on each site's
needs. The service is now available globally in more than 200 countries and territories
(subject to conditions), and we have signed contracts for over 4,000 devices globally
across a variety of businesses, both large and small.
AT&T Software-Defined Wide Area Network (SD-WAN) dynamically routes data
traffic across multiple wide area network connections. This allows business
customers to supplement their current private network with lower cost broadband. In
late 2016, AT&T launched an over-the-top solution for business customers looking to
deploy SD-WAN at multiple locations. A network-based SD-WAN solution is
expected in the second half of 2017.
Security
Cybersecurity is changing, and so are the players. Every day, the cybersecurity landscape
changes:
Each new device connected to the network presents a new potential target for attackers
that needs to be secured, and each new social media post creates new risks for phishing
attacks or social engineering.
Managing a highly secure network gives AT&T unique expertise in security.
AT&T secures more connections than any communications company in North America.
Day in and day out, we provide highly secure connections to 136.5 million wireless
subscribers in the U.S., which includes more than 34 million connected devices, and
more than 3 million businesses worldwide.
AT&T has unparalleled visibility into new and evolving security threats:
Security Operations Centers monitored 24/7/365.
We can provide access to MPLS-based services from more than 3,800 nodes globally.
AT&T introduced an IoT Cybersecurity Alliance alongside IBM, Nokia, Palo Alto
Networks, Symantec, Oracle and Trustonic to help the industry improve and simplify
cybersecurity protections for connected devices.
We routinely provide AT&T Cybersecurity Insights Reports to help bridge that gap
between security professionals and business leaders to help guide leaders through key
business decisions on security.
Enterprise Mobility
We have the mobility expertise to give your workforce the capabilities they need on the
devices they prefer. Our robust portfolio of mobility solutions empowers collaboration -
maximizing anywhere, anytime workforce productivity and innovation.
Mobile apps can help companies grow and improve their businesses.
Our Enterprise Mobile Management solutions help companies manage employee-owned
devices.
o AT&T's Mobile Security solutions allow companies to not only enforce
organizational policies to keep data and organizations safe through the use of
Enterprise Mobility Management (EMM) solutions but to also enhance productivity
for employees. When sold in conjunction with a Mobile Threat Defense solution, this
enables a company to secure devices at the device, app and network level to provide
proactive mobile security capabilities.
Mobile Field Solutions
AT&T is the largest provider of push-to-talk (PPT) and land mobile radio (LMR)
interoperability solutions globally, making it easier for businesses and government
agencies to augment or replace aging two-way radio systems. AT&T is the only PPT
provider with integrated dispatch, workforce and fleet management; supporting over 50
LTE devices and PTT-centric accessories. As part of the FirstNet solution, AT&T is
committed to bringing public safety the cutting-edge tools and technologies they need for
every day and every emergency. This includes giving public safety access to missioncritical
push-to-talk, messaging and mapping services that will enhance first responders'
communications capabilities and situational awareness.
AT&T Workforce Manager is the only GPS tracking and workforce management
application from a mobile operator to combine enhanced push-to-talk (EPTT) for
dispatch with workforce, vehicle and asset management; payroll integration and mobile
forms.
AT&T Business Messaging provides businesses and government agencies with a
comprehensive suite of innovative applications:
o AT&T Message Archiving enhances compliance for regulated industries
o AT&T Landline Texting lets businesses and government agencies send and receive
text or multimedia messages using their landline or toll-free phone numbers
o Highly secure messaging and workgroup notification solutions to help replace
outdated paging applications
o SMS short-codes and application programming interfaces for consumer SMS
campaigns.
Voice & Collaboration
Business change is driving the need for collaboration. So the workplace will have to
transform to be successful.
o Today, employees work together using a variety of independent channels and
workflows. They layer tools for email, voice, IM, web and video. We're seeing these
channels come together, giving them more flexibility, productivity and mobility.
AT&T CollaborateTM is the newest voice and collaboration solution and is a flexible
hosted option that allows the use of multiple devices and applications, all from a single
phone number. The cohesive service integrates your voice, video, web meetings and
messaging tools in one application. It helps improve employee productivity through more
efficient coworker interactions and by enabling users on mobile and desktop devices.
AT&T Conferencing with`Cisco® WebEx® is the newest conferencing solution that
offers a seamless collaboration experience. This solution combines and enhanced version
of Cisco WebEx with AT&T Global Conferencing, and is our leading conferencing offer.
Wi-Fi
AT&T Wi-Fi Enterprise makes it simple for businesses of all sizes to offer Internet
service to their customers.
Separate access to public and private Wi-Fi not only provides a friendly customer
environment, but helps businesses improve their processes.
By maintaining their own separate network, businesses can enjoy more control and
management for billing and reporting across all of their sites.
FirstNet Network
The First Responder Network Authority (FirstNet) selected AT&T in March 2017 to
build the first-ever nationwide public safety broadband network dedicated to America's
police, firefighters and EMS personnel when they need it. The FirstNet network will
cover all 50 states, 5 U.S. territories and the District of Columbia - including rural
communities and tribal lands.
This is an unprecedented public-private investment in infrastructure that makes America
a leader and public safety a national priority.
Both we and FirstNet have committed significant resources to build a network that will help
improve communications among first responders .and members of the public safety
community. The broad terms of this 25-year agreement between FirstNet and AT&T are:
FirstNet will provide 20 MHz of high-value, telecommunications spectrum and
success-based payments of $6.5 billion over the next five years to support,the network build
out; FirstNet's funding was raised from previous FCC spectrum auctions.
AT&T will spend about $40 billion over the life of the contract to build, deploy, operate and
maintain the network, with a focus on ensuring robust coverage for public safety users.
Additionally, AT&T will connect FirstNet users to the company's
telecommunications network assets, valued at more than $180 billion.
AT&T Partner Solutions
AT&T Partner Solutions offers customers more choices in how to build, grow and profit
with the AT&T Global Network. It merges the strength and scale from businesses in
AT&T Wholesale and ACC Business with the agility and power of APIs, tools and new business
models in AT&T Partner Exchange®.
AT&T Wholesale delivers a full suite of industry-leading, white-labeled domestic
and global network services, devices and applications to carriers, cable operators,
content providers, wireless providers and ISPs.
ACC Business works with independent agents across the U.S. to offer AT&T solutions
tailored to the end-user business customer's budget and technical needs.
AT&T Partner Exchange® is a reseller program designed around solution
providers, giving them full ownership of the end-user business customer, co-branding
capabilities and access to tools and resources to help them succeed in the
marketplace.
AT&T Entertainment Group
Highlights
AT&T is one of the world's largest providers of pay TV.
AT&T has TV customers in the U.S. and 11 Latin American countries.
Highly efficient satellites capable of delivering HD and UltraHD to more than 750
million people throughout the U.S. and Latin America.
We have more than 25 million U.S. video subscribers.
We have 149.6 million mobility subscribers in North America as of 2Q 2017.
136.5 million of those are U.S. Mobility subscribers (consumer and business), as of
2Q 2017.
13.1 million are in Mexico.
We're planning to expand and enhance our Internet service to more than 14-million new
customer locations, including many rural areas.
o In 2Q 2017, AT&T Entertainment Group saw 112,000 IP broadband net adds, with
13.2 million IP broadband subscribers in total.
o Launched Fixed Wireless Internet to more than 70,000 customer locations across 9
states:'Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina,
South Carolina and Tennessee. This is part of the company's FCC Connect America
Fund commitment to serve more than 400,000 customer locations across 18 states by
the end of 2017 and more than 1.1 million locations by 2020.
Find all Entertainment Group messaging here.
Video and Internet
DIRECTV
DIRECTV customers have access to more than 325 channels*, live or On Demand and
the technology to experience it on almost any screen. DIRECTV offers access to more
than 200 full-time HD channels with local channels in HD in 99% of the U.S.
With DIRECTV, AT&T delivers one of the most comprehensive selection of sports
programming that includes packages for every major sport, including the NFL SUNDAY
TICKET package, along with international sports programming and exclusive mix channel
bonus coverage of grand slam tennis and golf events and select PGA Tour events.
Via DIRECTV, AT&T was the first provider to offer 4K Ultra High Definition video
content to businesses, including live sports and On Demand content.
*(Local channels eligibility based on service address. Not all networks available in HD in all
markets.)
DIRECTV NOW
DIRECTV NOW reached nearly a half million customers by the end of the 2Q 2017.
During the quarter, the company enhanced the user experience, added streaming devices
and increased content choices.
DIRECTV NOW on several Roku® devices with a limited time offer that lets DIRECTV
NOW customers receive a free Roku Premiere when they pay in full for 2 months of
service up front.
Collaborated with Best Buy to offer 30 free days of DIRECTV NOW for any customer
who purchases an eligible streaming device.
Turned on more than 30 new local affiliate stations on DIRECTV NOW, more than
doubling DIRECTV NOW's local offering since the product launched at the end of 2016.
AT&T Internet
The AT&T 100% fiber network is now available in parts of communities across 55 major
metros and surrounding areas.
We announced plans to expand availability to reach at least 75 major metro areas located
within the 21 state service area where we provide Internet, TV and home phone services.
We're working with local city leaders who are interested in working with AT&T to bring
ultrafast internet to residents and small businesses.
Our 100% fiber network offers some of our fastest internet speeds. Today, we're
marketing a 1 gigabit connection* on our 100% fiber network to more than 5.5 million
locations across 55 metros nationwide.
By mid-2019, we plan to reach at least 12.5 million locations across 75 metro areas with
our 100% fiber network.
*Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to
overhead capacity
reserved to deliver the data.
Otter Media
With Otter Media, we're developing highly differentiated social-first entertainment
experiences designed for the connected generation. Our more than $500 million joint
venture with The Chernin Group invests in, acquires and operates global video streaming
services. Otter Media is a leading pure-play online video company with holdings that
include Full screen Media, Ellation, Gunpowder & Sky and Hello Sunshine.
o 1.2M paying subscribers across Otter's various SVOD services, making Otter Media
one of the largest SVOD companies.
o 60B video views per year across our network of 75,000 creators.
o Produces more than 1,500 hours of content annually, incl. feature films, series/shows,
daily content.
Fullscreen Media
Fullscreen Media is a leading global, youth-oriented media company that develops
online creators and produces multi-platform entertainment experiences.
o Fullscreen has 75,000 online creators with more than 6 billion monthly views.
o Fullscreen's SVOD service targets 13-30 year-olds with more than 1,500 hours of adfree
premium scripted and unscripted original series, TV shows and films licensed
from studio partners.
o AT&T wireless customers can enjoy Fullscreen SVOD at no additional charge for 1
year included with eligible new and existing wireless plans.
o AT&T wireless customers can also enjoy Fullscreen SVOD without using their data.*
*Free In App Streaming. Full screen & wireless customers in the U.S. (excludes Puerto Rico
and U.S. Virgin Islands). In-App streaming does not count against your data allotments.
Exclusions: App download may incur data usage/charges. Non-streaming app activity may
incur data usage. Use subject to wireless service terms including those related to data speed.
Streaming may not work at reduced speeds. See fullscreen.com/devices for a list of eligible
devices (sold separately). As requested, below are the pertinent AT&T addresses:
AT&T Headquarters Address
208 S. Akard Street
Dallas, Texas 75202
•
City of Miami Beach IP Flex pricing
Rates are based on 36 month term
NAP PD -
50 NE 9th St 1100 Washington Ave
2nd floor 20M MIS with Managed Router
20M AVPN 80 Concurrent Calls with Enhanced Features
Does not include managed Router
80 Concurrent Calls Enhanced Features
Qty Rate Total Qty Rate Total
Port 1 $ 414.99 $ 414.99 Port 1 $ 92.32 $ 92.32
Access 1 $ 420.00 $ 420.00 Access 1 $ 420.00 $ 420.00
CC's 80 $ 10.25 $ 820.00 CC's - 80 $ 10.25 $ 820.00
EF 80 $ - $ - EF 80 $ $ -
TNs $ - $ - TNs 80 $ - $ • -
Total $ 1,654.99 Total $ 1,332.32
City Hall EOC
1700 Convention Center Dr 2300 Pine Tree Dr
10M MIS with Managed Router 10M MIS with Managed Router
50 Concurrent Calls with Enhanced Features 25 Concurrent Calls with Enhanced Features
•
•
Qty Rate Total Qty Rate Total
Port 1 $ 63.36 $ 63.36 Port 1 $ 63.36 $ 63.36
Access 1 $.400.00 $ 400.00 Access 1 $ 400.00 $ 400.00
CC's 50 $ 10.25 $ 512.50 CC's 25 $ 10.25 $ 256.25
EF 50 $ - $ - EF 25 $ - $ -
TNs 50 $ - $ - TNs 25 $ - $ -
• Total $ 975.86 Total $ 719.61
•
P
MIAAAIBEACH
City of Miami Beach, 1755 Meridian Avenue, 3rd Floor, Miami Beach, Florida 33139,www.miamibeachfl.gov
PROCUREMENT DEPARTMENT
Tel: 305-673-7490. •
•
ADDENDUM NO. 1
RFP 2018.154-JC
TELECOMMUNICATIONS SERVICES
May 10, 2018
This Addendum to the above-referenced RFP is issued in response to questions from
prospective proposers, or other clarifications and revisions issued by the City. The RFP is
amended in the following particulars only (deletions are shown by strikethrough and additions
are underlined).
I. ANSWERS TO QUESTIONS RECEIVED.
•
Q1: Regarding the Centrex portion, would you also accept an alternative to
• Centrex?
Al: The City is not looking for alternatives to Centrex for the purposes of
this.RFP.
Additional questions received willbe answered in a forthcoming addendum. Any questions
regarding this Addendum should be.submitted in writing to the Procurement Department to the
attention of the individual named below, with a copy to the City Clerk's Office at
RafaelGranado a(�miamibeachfl.c ov.
Procurement Contact: Telephone: Email:
Jason Crouch 305-673-7000, ext. 6694 JasonCrouch@miamibeachfl.gov
' 1
Proposers are reminded to acknowledge receipt of this addendum as part of your RFP
submission.
c r:ly,
Al x D= s
P oc - ent Director
' � f
1 ADDENDUM NO.1
RFP 2018-154-JD
ATTACHMENT D
INSURANCE REQUIREMENTS
•
APPENDIX F
V\. A • .
•' Baa y�
ink
Insurance- Requirements
2018- 154-JC
Telecommunications Services
PROCUREMENT DEPARTMENT
1755.Meridian Avenue, 3rd Floor -
Miami Beach, Florida 33139
2018-154-JC 35
MIAMI
BEACH
INSURANCE REQUIREMENTS
This document sets forth the minimum levels of insurance that the contractor is required to •
maintain throughout the term of the contract and any renewal periods.
XXX 1. Workers'Compensation and Employer's Liability per the Statutory limits of the state of Florida.
XXX 2. Comprehensive General Liability (occurrence form), limits of liability $ 1,000,000.00 per occurrence for
bodily injury property damage to include Premises/ Operations; Products, Completed,Operations and
Contractual Liability. Contractual Liability and Contractual Indemnity (Hold harmless endorsement
exaactly)as written in "insurance requirements"of specifications).
XXX 3. Automobile Liability-$1,000,000 each occurrence-owned/non-owned/hired automobiles included.
4. Excess Liability-$ .00 per occurrence to follow the primary coverages.
XXX 5. The City must be named as and additional insured on the liability policies; and it must be stated on the
certific a ,
6. Other lrisirance as indicated:
Builders Risk completed value $ .00
Liquor Liability $ .00
_ Fire Legal Liability $ .00
Protection and Indefnnity $ .00
Employee Dishonesty Bond $ .00
Other $ .00
XXX 7. Thirty(30)days written cancellation notice required.
XXX 8. Best's guide rating B+:VI or better, latest edition.
XXX 9. The certificate must state the proposal number and title
The City of Miami Beach is self-insured.Any and all claim payments made from self-insurance are subject
to the limits and provisions of Florida Statute 768.28, the Florida Constitution, and any other applicable
Statutes.
2018-154-JC 36