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FY 2019 Program BudgetCI T Y O F MI A M I B E A C H FY 2 0 1 9 AD O P T E D PR O G R A M B U D G E T &SE V E N Y E A R S U M M A R Y O F EN H A N C E M E N T S This page has been intentionally left blank SECTION A Fiscal Year 2018/19 Adopted Program Budget This page has been intentionally left blank MIAMIBEACH Table of Contents Section A. Fiscal Year 2018/19 Adopted Program Budget Building ............................................................................................................................................................................................................. 1 Citywide Accounts ........................................................................................................................................................................................... 6 Code Compliance ......................................................................................................................................................................................... ..8 Economic Development ................................................................................................................................................................................. 12 Emergency Management .............................................................................................................................................................................. 16 Environment & Sustainability ........................................................................................................................................................................ 21 Finance............................................................................................................................................................................................................ 27 Fire ................................................................................................................................................................................................................... 35 Fleet Management ......................................................................................................................................................................................... 39 Housing and Community Services ............................................................................................................................................................... 43 Human Resources .......................................................................................................................................................................................... 49 Information Technology ................................................................................................................................................................................ 54 Marketing and Communications .................................................................................................................................................................. 59 Office of Capital Improvement Projects ...................................................................................................................................................... 63 Office of Internal Audit ................................................................................................................................................................................. 67 Office of Management and Budget ............................................................................................................................................................ 70 Office of the City Attorney............................................................................................................................................................................ 73 Office of the City Clerk ................................................................................................................................................................................. 76 Office of the City Manager .......................................................................................................................................................................... 80 Office of the Inspector General ................................................................................................................................................................... 83 Office of the Mayor & Commission............................................................................................................................................................. 84 Organizational Development Performace Initiatives ................................................................................................................................. 85 Parking ............................................................................................................................................................................................................ 90 Parks and Recreation .................................................................................................................................................................................... 96 Planning ........................................................................................................................................................................................................ 108 Police ............................................................................................................................................................................................................. 112 Procurement ................................................................................................................................................................................................. .123 Property Management ................................................................................................................................................................................. 127 Public Works ................................................................................................................................................................................................ 132 Tourism and Cultural Development ............................................................................................................................................................ 147 Transportation .............................................................................................................................................................................................. 153 Total Expenditures by Fund and Department - Fiscal Year 2018/19 ................................................................................................... 161 Section B. Seven Year Summary of Enhancements & Reductions Seven Year Summary of Enhancements/Additions ................................................................................................................................. 165 Seven Year Summary of Efficiencies/Reductions .................................................................................................................................... 186 FY 2018/19 DEPARTMENTAL PROGRAM BUDGET In response to the City Commission’s feedback regarding greater transparency and understanding of the existing programs and services currently included in the City’s budget, the Office of Management and Budget has facilitated the development of a program budget (activity-based costing) for each department. FY 2018/19 marks the second year of citywide program-budgeting. This year, the document has been further refined to include analyses of how respective programs would be affected with a 10% increase, as well as a 10% decrease in each department’s operating budget. This analysis is a useful management tool that was reviewed during the budget meetings with the City Manager in the spring and should be the basis for the various reduction and enhancement options to be considered in balancing the FY 2019/20 budget. The following pages present the Adopted FY 2018/19 program information for the various departments in alphabetical order for ease of reference. Each department’s service programs are identified, along with a description of each program. Other information presented includes the FY 2018/19 budgeted expenditures, full-time equivalents (FTEs), program revenues, and applicable performance measures and targets. Program A group of related activities that support a common purpose. It is trackable and preferably is comparable to activities in other organizations. Full-Time Equivalents A unit that indicates the workload of a full-time employee. A part-time employee is represented as 0.5 FTEs. Program Revenues Revenues specifically generated by a program, including user fees, grants, and other revenues directly attributed to the program. Performance Measures Indicators that reflect the level of service and how well this program is being provided. Multiple performance measures may be included for each program. This page has been intentionally left blank Department: Program Description FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Progra m Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Progra m Rev $ Adj. to FY19 Targe ts Average turnaround time for Residential plan review (days)2 3 5 (2) 2 Average turnaround time for Commercial plan review (days)4 3 5 (2) 2 Rejection rates for plans 25%28%25% Single-Family Drop-Off: Average # of days for drop-off permit plan review - Building Department (days) 2 3 5 Multi-Family Drop-Off: Average # of days for drop-off permit plan review - Building Department (days) 2 3 5 Commercial Drop-Off: Average # of days for drop-off permit plan review - Building Department (days) 2 3 5 % of plans submitted over three times 5%6%5% Average wait time to submit permit applications (minutes)30 21 30 5 Maximum wait time to submit permit applications (hours)2 1 2 NEW: Average # of training hours completed 7 Average transaction time per permit application (minutes) (walk- thru) 20 15 20 (5) 5 Rejection rates for inspections (average of all trades)25%29%25% Inspection turnaround time (days)1 1 1 Permit Review Inspections Inspections is responsible for inspecting construction to ensure compliance with the approved plans. As mandated by Florida Statutes 553 1.00 26.00 Building - General Fund 3,250,413 5,187,171 Permit review section is responsible for administering the various provisions of the Florida Building Code, including accepting permit applications, reviewing and approving construction plans in accordance with the provisions of the Florida Building Code. As mandated by Florida Statutes 553 + 10% ADJUSTMENT 5,775,760 10,000 - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE 35.00 7,857,240 (690,000) 275,000 1 Department:Building - General Fund + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Violations Violations section issues violations for those projects where construction was done without or not in compliance with the approved permits. As mandated by Florida Statutes 553 763,921 5.50 400,000 NEW: % of cases with violations that were resolved N/A N/A 60% NEW: % of buildings 40 years or older in recertification "applied" status N/A N/A 100% NEW: % of buildings 40 years or older in recertification "finaled" status N/A N/A 65% Records Maintains plans, blueprints, and other building related documentation and records 337,860 4.00 35,000 % of building department records requests that were completed within Building department target (5-7 days) NEW: (2 days) 100%87%100%155,000 -5%0% IT The department has four IT (Information Technology) positions for the purpose of providing service to the department related to the permitting systems 514,465 4.00 (100,000) (1.00) Customer Service The department covers 5 positions in the Finance department call center for the purpose of providing customer service support to the department 491,107 5.00 150,000 (200,000) (2.00) Environmental One (1) Environmental Technician position 80,919 1.00 (80,000) (1.00) Re-certifications 40 year re-certifications as mandated by Miami Dade County Code 8-11 168,815 1.50 329,000 Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 TargetsProgramDescription FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets 2 Department: Program Description FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Building - General Fund + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Administration Provides ongoing oversight and coordination of all departmental functions, including administration, policy, strategy, planning, costs of facility operation, and travel and training, retirement, OPEB, FICA, etc. 4,448,329 13.00 1,005,000 Average # of training hours completed 6 8 6 500,000 (20,000) Totals:15,243,000$ 95.00 15,402,000$ 1,090,000$ 1.00 -$ (1,090,000)$ (4.00) -$ FOOTNOTES: * 1 Full-time Environment & Sustainability position funded by the Building Department 4 Full-time Finance positions are fully funded and 2 Full-time Finance positions are partially funded by the Building Department 2 Full-time Information Technology positions are funded by the Building Department 3 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Administration Re-do of department's floor plan for efficiency, through industrial engineering of the space. 500,000 Average transaction time per permit application (minutes) (walk-thru)TBD 011 Customer Service Software upgrade - Script software. Will improve consistency which is a common complaint in the department. 150,000 N/A 011 Inspections Improved I-Pads for inspectors 10,000 Inspection turnaround time (days)1 011 Permit Review Increase overtime budget to reduce plan review turn around time 130,000 Average Turn Around Time for Plan Review (days)3 011 Permit Review Hire person for BTRs to bring turnaround time to 1 week 100,000 1.00 N/A 011 Permit Review Cross training in Floodplain Management for 3 people to improve turnaround time for flood 30,000 Average # of training hours completed 7 011 Permit Review Add more iPad at counters for faster service 15,000 Average transaction time per permit application 15 011 Records Records software improvements and consolidating 155,000 % of building department records requests that are completed within target of 2 days 95% Total 1,090,000$ 1.00 -$ +10% Adjustment Analysis Building 4 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Administration Reduce Overtime budget. Reduction of expedited service requests.20,000 011 Customer Service Reduce to 2 positions in Call Center (1 in CC and 1 at cashier). May increase customer wait time at the cashier window and require customer to adjust and use online services. 200,000 2.00 N/A 011 Environmental Reduce to 1 position working in Environmental. Currently vacant and would not impact service.80,000 1.00 N/A 011 IT Reduce to 1 position working in IT. May slow down new project/work request. But could possibly be done with existing Building staff. 100,000 1.00 N/A 011 Permit Review Eliminate Temp permit clerks. Increase wait time for services at the permits counters 140,000 Average wait time to submit permit applications (minutes)35 011 Permit Review Reduce # of temp plan reviewers (1 Building, 1 Plumbing, 1 Electrical). Increase turnaround time. 550,000 Average turn around time for plan review 5 Total 1,090,000$ 4.00 -$ -10% Adjustment Analysis Building 5 Department:Citywide Accounts - General Fund Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $ Performance Measures FY18 Target FY18 Actuals FY19 Target Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets City Services Provides funding for services received which benefit the City and are not readily identifiable to any specific department including: • Water, Sewer, Storm water usage in General Fund City-owned facilities - $3,145,000 • Historic City Hall utilities, maintenance, and security - $367,000 • 777 17th Street Building utilities, maintenance, and security - $277,000 • Annual External Audit - $171,000 • Property Mgmt. City-Owned Facilities Chargeback - $145,000 • State Court Costs Article V - $20,000 4,125,000 Special Projects Provides funding for studies, association fees, performance improvement, workshops, community surveys, maintenance of various monuments and fountains citywide, and for miscellaneous use of Central Services. 363,000 Elections Provides funding for bi-annual elections. 628,000 General Fund Capital Projects Provides Pay As You Go funding for Capital Projects (PAYGO) based on dedicated millage rate 2,400,000 Capital Renewal and Replacement Provides funding for Renewal & Replacement projects for General Fund departments broken down into: • Capital Renewal & Replacement projects over $25K - $748,000 (Dedicated Millage Rate) • Capital Renewal & Replacement projects under $25K - $247,000 995,000 Normandy Shores Provides funding for the Normandy Shores Local Government Neighborhood Improvement District based on the budget approved by the Normandy Shores Homeowners' Association: • $88,000 from City's General Fund (35%) • $165,000 from Normandy Shores Homeowners (65%) 253,000 Grants & Contributions 632,000 Provides sponsorships for various organizations and events linked to the City including: • Jewish Community Services of South Florida - $47,000 • Douglas Gardens Community Mental Health Center - $22,000 • Miami Beach Community Health Center - $22,000 • Boys and Girls Club - $17,000 • Senior Services - $5,000 • Miami Beach Garden Conservancy, Inc. - $152,000 • FIU - Jewish Museum - $50,000 • UNIDAD Senior Center - $50,000 • Miami Beach Chamber/Visitor Center - $36,000 • Miami Beach Gay & Lesbian Chamber of Commerce - $25,000 • Latin Chamber of Commerce - $18,000 • North Beach Development Corporation - $18,000 • South Florida Hispanic Chamber of Commerce - $18,000 • Orange Bowl - $17,000 • Food Trucks - $55,000 • Fourth of July - $50,000 • Veteran's Day - $30,000 + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE 6 Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $ Performance Measures FY18 Target FY18 Actuals FY19 Target Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Citywide Contingency Provides funding for unforeseen expenditures that may be incurred during the fiscal year. Expenditures are not charged directly against contingency; instead, funds are transferred to the specific projects. • Operating Contingency - $1,734,000 • Set-Aside based on Building Operations - $159,000 1,893,000 Employee Costs Provides funding for: • Payment of General Fund City employee's leave settlement - $1,500,000 • Section 415 Excess Pension Plan contributions - $800,000 • Employee tuition reimbursement - $305,000 • 401(A) disability insurance - $6,000 • Employee appreciation events - $64,000 • Employee Innovation Academy - $35,000 • New American Workforce - $23,000 2,733,000 Other Provides funding for: • Equipment loan debt service - $1,240,000 • Sunset Island 3 & 4 undergrounding debt service - $212,000 • Ameresco debt service transfers - $13,000 • IT Steering Committee transfer - $300,000 • Marina submerged land lease - $206,000 1,971,000 Total 15,993,000$ - -$ -$ - -$ -$ - -$ Department: Citywide Accounts - General Fund 7 Department:Code Compliance - General, Special Revenue, and Resort Tax Funds Program Description FY 19 Program Exp $ FY 19 FTE's * FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Number of Short Term Rental Violations 150 148 150 NEW - Number of Short Term Rental Inspections N/A 1,503 1,500 110 (110) Number of Short Term Rental Business Tax Receipt Violations 100 96 100 NEW - Number of Sidewalk Café Inspections N/A 1,175 1,200 300 (200) Number of Sidewalk Café Violation 250 144 150 50 (75) NEW - Number of High Liability Inspections N/A 66 70 35 NEW - Number of Alcohol Sale Inspections N/A 1,453 1,500 Number of Noise Complaints 3,000 3,927 3,000 Percent of Noise Complaints resulting in a violation 10%12%11% Total Number of Code Violations 10,000 11,816 10,000 Total Number of Inspections 25,000 23,073 24,000 2,300 (4,000) Number of Sanitation Violations 2,500 3,241 3,200 200 (500) High Impact Periods and Special Events Provide essential City services, including during high impact periods, including, but not limited to Art Basel, Memorial Day, July 4th, New Year's, Miami Beach Air and Sea Show, and International Tennis Federation Tennis Event: 180,000 18,000 (18,000) (18,000) Entertainment The Entertainment District consists of Ocean Drive, Collins Avenue, and Washington Avenue between 5th and 15th Street, Lincoln Road, and Espanola Way. Officers assigned to this detail respond to complaints and proactively patrol these areas to ensure compliance to City Codes of businesses, sidewalk cafes, vendors, and other applicable entities. 582,983 5.00 70,000 178,000 2.00 35,000 + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Short Term Rental This program focuses on addressing complaints and proactively investigating short term rental activities in zoning districts where this activity is prohibited. In areas where short term rentals are permitted, the team conducts investigations to ensure compliance with licensing requirements. 811,829 8.00 32,000 (32,000) *Field Operations Addressing complaints and proactively patrolling all areas of the City to enforce a variety ordinances including but not limited to: Noise, Zoning, Litter, Graffiti, Artist Vendor/Street Performers, Property Maintenance, Marine, Signage, Sidewalk Cafes, Busines Tax Receipt, Operating Hours, and Environmental Regulations. Additionally, each CCO conducts one hour of alleyway/sanitation inspections per shift. 4,208,554 36.00 500,000 250,000 3.00 73,000 (121,000) (5.00) (410,000) 8 Department:Code Compliance - General, Special Revenue, and Resort Tax Funds + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Administration Provides direction and leadership to the department, processes payroll and maintains department budget and personnel records.Provides administrative support to all programs, including processing of cases, certified mailings of notices, creation and mailing of invoices, records retention, customer service, lien processing, public records requests, and other duties as required. 1,260,134 6.00 Totals:7,043,500$ 55.00 570,000$ 478,000$ 5.00 108,000$ (478,000)$ (5.00) (121,000)$ FOOTNOTES: *4 additional full-time Code Compliance Officer positions funded from the Sanitation Enterprise Fund. Program Description FY 19 Program Exp $ FY 19 FTE's * FY19 Program Rev $ Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets 9 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target Number of Sidewalk Café Inspections 1,500 Number of Sidewalk Café Violations 200 160 Short Term Rentals The increase would be used to bolster our proactive investigations of illegal transient activity via online platforms. The use of these funds would be for reserving/booking short term rental properties in unpermitted and permitted zones and/or overtime for general protracted investigations. 32,000 Number of Short Term Rental Inspections 1,610 160 High Impact Periods This money is used to reimburse the Department for overtime worked during High Impact Periods when additional officer coverage is needed. The 10% increase would be used to cover a portion of the overtime costs during high impact periods. The amount is equivalent to approximately 480 hours. 18,000 011 Entertainment Two Code Compliance Officer FTEs would be added to the Entertainment District to better distribute the workload across Espanola, Washington, and Collins corridors. 160,000 2.00 35,000 Number of High Liability Inspections 105 Total Number of Inspections 26,300 Number of Sanitation Violations 3,400 Total 478,000$ 5.00 108,000$ +10% Adjustment Analysis Code Compliance 168 Entertainment The 10% increase would be used to supplement overtime costs associated with patrol of the entertainment areas. It is not enough money to cover the cost of additional bodies. The amount is equivalent to approximately 480 hours. Additionally, $2,000 added to the line item "Other Operating Expenditures" could be used to purchase two (2) thermal printers for the Code Officers assigned to the Entertainment District (2) to increase their efficiency when issuing violations. 18,000 73,000 011 Field Operations Two Code Compliance Officer FTEs would be added to supplement the North Beach District as the economic development plan for the area comes to fruition. One Code Compliance Officer FTE would be added to supplement the South of Fifth Neighborhood. 250,000 3.00 1 0 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target Number of Sidewalk Café Inspections 1,000 Number of Sidewalk Café Violations 75 160 Short Term Rentals The 10% decrease would require that one FTE be replaced with a Part Time employee. There is no way to remove $32,000 from the fund without reducing an employee. The average cost of a FT CCO is approximately $79,800. Removing one FT CCO and replacing them with a Part Time CCO is the only way to achieve this reduction. (32,000) Number of Short Term Rental Inspections 1,390 160 High Impact Periods This money is used to reimburse the Department for overtime worked during High Impact Periods when additional officer coverage is needed. The 10% decrease would require the cost to be absorbed in the General Fund for overtime costs during high impact periods. The amount is equivalent to approximately 480 hours. (18,000) Total Number of Inspections 20,000 Number of Sanitation Violations 2,700 Total (478,000)$ (5.00) (121,000)$ -10% Adjustment Analysis Code Compliance 168 Entertainment The 10% decrease would be removed from Overtime in the Entertainment District. The decreased funding would equate to less coverage of the entertainment areas. (18,000) (121,000) 011 Field Operations Five FTEs would be removed from Field Operations staffing. (410,000) (5.00) 1 1 Department:Economic Development - General and Special Revenue Funds Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $Performance Measures FY18 Target FY18 Actuals FY19 Target Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Occupancy rate of Leasable Sites 99%91%97% % used for City purposes @ 1701 Meridian 65%68%78% % used for City purposes @ Historic City Hall 15%15%22% NEW - Net change of business tax licenses N/A 5,122 5,501 Number of attendees for "Create Small Business Workshop Series"500 N/A 250 315,000 1.00 250 NEW - Business Retention Visits N/A N/A 50 NEW - New business Welcome Letters sent N/A N/A 50 NEW - Unemployment Rate - Miami Beach N/A 3.1%3.2% NEW - Unemployment Rate - Miami Dade County N/A 3.8%3.2% NEW - Retail Occupancy Rate N/A 13.4%17.9% NEW - Office Vacancy Rate N/A 10.1%9.2% NEW - Multifamily Vacancy Rate N/A 4.8%4.8% NEW - Value of new developments-renovations or construction (based on permit valuations) N/A 154,000,000 155,000,000 NEW - KPI: % of businesses that would recommend Miami Beach to others as a place to run a business N/A Pending City Survey Pending City Survey + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE (200,000) Management of City Real Estate Assets (ED) Manages overall portfolio of 170 contracts governing the use of City-owned properties, including 88 leases, concession agreements, and management/operation agreements, plus 82 beachfront concession permits •Included-Salaries for 4 Employees $ 474,000 •Included-Taste Bakery Annual Reimbursement-City Employee Discount program- $ 200,000 674,000 4.00 6,827,000 Economic Development (ED) Develops, implements and administers economic plans, programs, and policies, as well as maintains a database of vacant or underutilized commercial office and tenant spaces. Provides business assistance, facilitates private capital investments, supports joint venture development, and conducts market research. Serves as the City's representative as an economic development partner with the private sector to provide assistance in exploring/securing their relocation efforts and in areas such as permits and regulations, workforce training, financing, and marketing. Such work is performed either directly or by providing linkages with specialists in the City and other economic development service organizations. The division also manages day-to-day operations of the Redevelopment Agency (RDA), including the funding for capital projects and programs in City Center 231,000 2.00 12 Department:Economic Development - General and Special Revenue Funds Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $Performance Measures FY18 Target FY18 Actuals FY19 Target Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Redevelopment Agency Fund Administration Includes a management fee of $422,000 allocated to the General Fund to pay for indirect staff support (City Manager, Assistant City Manager, City Attorney, City Clerk, Finance, etc.) and $155,000 for internal services. Also includes County and City admin fee based on 1.5% of annual TIF revenues (County of 358,000 and City of 440,000). Includes $23,000 for auditing fees;$139,000 for general repairs and maintenance; and $32,294,000 from retained earnings pursuant to 4th Amendment to RDA Interlocal Agreement ($20M for one-time Lincoln Road capital project, $4.4M City reimbursement into General Fund, $872K City reimbursement into PAYGO capital fund, $1.5M City reimbursement into Beach Renourishment Fund, and $5.52M for a Miami-Dade County reimbursement) 33,831,000 45,754,000 Redevelopment Agency Fund Convention Center Includes debt service for Convention Center for $21.6M, transfer to Convention Center Enterprise fund for $1.750M, and set-aside for early debt payoff of $16.6M 40,041,000 40,041,000 Anchor Shops Portfolio of 5 contracts/leases governing the use of City-owned properties. Retail component of the Anchor Parking Garage. The Anchor shops consists of seven individual ground floor retail spaces comprising a total of approximately 20,500 square feet. Two of the seven spaces are currently restaurant, 3 are retail and 2 are vacant. •Operating Expenditures $ 213,000 •Internal Charges $ 31,000 •Transfer Out to Penn RDA- $460,000 •Department Savings- $816,000 1,520,000 Occupancy rate of Leasable Sites 100%72%100%14,000 (14,000) -28% Pennsylvania Shops Retail component of the Pennsylvania Avenue Parking Garage. The ground floor retail space is approximately 7,722 square feet and is currently vacant. •Operating costs- $ 182,000 •RDA Penn Shops Ground Lease- $ 279,000 *Transfer in from Anchor Shops-$ 460,000 461,000 Occupancy rate of Leasable Sites 100%0%100%46,000 (46,000) -100% Administration Economic Development & Management of City Real Estate Assets (General Fund) (ED) Provides ongoing oversight and coordination of all departmental functions, including administration, policy, strategy, planning, and internal charges •Included-Internal Charges $ 190,000 •Included-Operating Expenses $ 166,500 356,500 Percentage completion of training and professional development goals 95%98%95% Total 77,114,500$ 6.00 92,622,000$ 375,000$ 1.00 -$ (260,000)$ - -$ 13 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Economic Development One of the recommendations from the North Beach Master Plan ("PLAN NOBE") adopted on October 10, 2016 was to explore the possibility of creating CRA area to eliminate slum and blight. On January 19, 2019, the Administration retained Business Flare, LLC to explore a Finding of Necessity for the potential creation of Community Redevelopment Area (CRA) in the North Beach area of Miami Beach. Following completion and consideration of the Finding of Necessity, should the City move forward with the Creation of a CRA in North Beach, there will be a need to prepare the Community Redevelopment Plan for the new area. 35,000 Percentage of North Beach Plan Implemented 99% 011 Economic Development This enhancement is being requested to create a new position (Business Ombudsman) within the Economic Development Department. The new position would be working with the Business Improvement Districts, working on small business attraction and retention, and participating actively in the master planning for various economic corridors. 80,000 1.00 Number of attendees for "Business Workshops"500 011 Economic Development The Economic Vitality Strategic Plan will give us an opportunity to look at current market dynamics and economic assets, compare local markets with underlying national trends (demographics, lifestyles and opportunity segments, etc.), provide a high level evaluation of market opportunities and positioning strategies for each of Miami Beach's major commercial and mixed-use areas, including development areas of South Beach, Mid-Beach and North Beach . Part of the plan may include an evaluation of Miami Beach’s competitive advantages and disadvantages in relation comparable cities, with a focus on greater Miami metro markets. The plan may include but not limited to: Visits with leaders from key organizations, influential property owners, businesses and other individuals that affect Miami' Beach’s overall economic development; Creative workshop with the economic vitality working group (internal city team) to frame project process and expectations; Conduct “roundtables” with community stakeholders and an economic vitality workshop with the City Commissioners to discuss economic opportunities and challenges, identify priorities for improvement and projects and a discussion marketplace trends and demographics focusing on implications for Miami Beach. In addition, conduct an online survey that can be accessed by all Miami Beach community members seeking input on challenges, opportunities and priorities for the future economic vitality of the city. 200,000 Number of attendees for "Business Workshops"500 465 Anchor Shops Increase to operating expenditures 14,000 466 Penn Shops Increase to operating expenditures 46,000 Total 375,000$ 1.00 -$ +10% Adjustment Analysis Economic Development 1 4 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Management of City Real Estate Assets (ED)Elimination of Employee Discount at Taste Bakery 200,000 465 Anchor shops (ED)Decrease to operating expenditures 14,000 466 Penn shops (ED)Decrease to operating expenditures 46,000 Total 260,000$ - -$ -10% Adjustment Analysis Economic Development 1 5 Department:Emergency Management - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets % completion of annual update to CEMP (Comprehensive Emergency Management Plan) 100%99%100% # of hazard coordinating procedures per department 1 1 26 # hazard-specific plans reviewed & revised 1 3 2 NEW - Total number of incident action plans (pre-incident)20 42 4^^ After-action plans prepared 2 2 1 *** Logistics Logistical Coordination, Asset and Resource Management (includes Facilities Management, Equipment Management, and Staffing Resources), Storage Tanks Administrator. 280,800 1.00 Mitigation/Recover y Flooding; Historic Preservation; Environmental Action; FEMA Grants; Volunteer Services; 105,300 1.00 Community Outreach/Public Information Joint Information Center; Resident Information Center; Business & Industry Council; Volunteer Organizations Active in Disasters; Faith-Based and Neighborhood Partnership Program; Traffic Information and Monitoring; Social Media Monitoring and Output; Speakers Bureau Coordination; Video Production; Public Outreach Publications 92,300 1.00 Number of public outreach/education events 24 28 30 101,000 4 - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Planning Plan Development, Plan Review, Data Management and Systems Analytics, Research, Strategic Planning, and Project Management; 116,300 1.00 16 Department:Emergency Management - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Total number of system tests of Reverse Notification System 12 355 12 ^ Total number of hours of contact training for all emergency management training (DEM personnel) 200 143 150 (100) Total number of hours of contact training for all emergency management training (all City personnel) 500 101 150 (25) Total number of hours of contact training for all emergency management training (Alpha/Bravo shift personnel for EOC Activations) 500 **(125) # of hazard specific exercises 3 3 1 High Impact Periods and Special Events Provide essential City services, during high impact periods, including, but not limited to Art Basel, Memorial Day, July 4th, New Year's, Miami Beach Air and Sea Show, and International Tennis Federation Tennis Event: 30,000 3,000 (3,000) (101,000) 1.00 291,800 Central command and control facility responsible for carrying out the principles of emergency preparedness and emergency or disaster management functions at a strategic level during an emergency, and ensuring the continuity of operation of the organization. The EOC is responsible for the strategic overview of a disaster. The common functions is to collect, gather and analyze data; make decisions that protect life and property, maintain continuity of the organization, within the scope of applicable laws; and disseminate those decisions to all concerned agencies and individuals. Emergency Operation Areas; Emergency Response Team; Shelters; Animal Care & Control; Training and Certification Management, Standards, Exercises, Emergency Operations Center/Event Coordination Center (EOC/ECC) 17 Department:Emergency Management - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Total amount of funding through grants or alternative funding sources. 116,750 18,750 100,000 Percent of DEM Management Team personnel with FEPA/CEM certification 50%0%** NIMS Compliance (EOC)80%96%100% NIMS Compliance (Citywide)50%** Total 1,543,000$ 8.00 -$ 104,000$ - -$ (104,000)$ - -$ FOOTNOTES: ^^Internal Action Plans (IAP) are based on department directives. In the past, IAPs were completed for multiple events and current directives are focused on four major annual events within the City – Spring Break, Memorial Day Weekend, Halloween, and Art Basel. **FEPA/CEM certification is no longer a requirement of department personnel. **Data unable to be tracked due to variability in Citywide personnel trained vs. personnel assigned to Emergency Operations Center during a ***Target adjusted to coincide with FEMA requirement ^ In FY18, the Communications department used the MBAlert system (same platform) for specific messaging for smaller audiences. DEM teste Administration Provides overall management, direction and fulfillment of the Department’s mission. The Director participates as a member of the City’s Executive Staff helping formulate Citywide goals and objectives. It contains (1) Administration: Standard Operating Guidelines, Laws and Ordinances, Job Descriptions, and Payroll, as well as (2) Finance: Budget Management, Grants Management, Financial Analysis, Contract Management, Requisition Management, and Travel Services. All other areas of concentration within the department report directly to the Office of the Director providing advisory services and/or direct support: Planning; Emergency Operations, Logistics and Response; Mitigation/Recovery,; and Community Outreach/Public Information. 626,500 3.00 18 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Community Outreach/Public Information Enhanced community outreach via disaster preparedness 101,000 Number of public outreach/education events 34 011 Community Outreach/Public Information Enhanced community outreach via disaster preparedness 3,000 Total 104,000$ - -$ +10% Adjustment Analysis Emergency Management 1 9 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Operations Disaster exercises planning, equipment, and staff power.(35,000) Total number of system tests of Reverse Notification System Total number of hours of contact training for all emergency management training (DEM personnel)50 Total number of hours of contact training for all emergency management training (all City personnel)125 011 Operations Contract maintenance: Emergency Notification system (46,000) Total number of hours of contact training for all emergency management training (Alpha/Bravo shift personnel for EOC Activations) 125 011 Community Outreach/Public Information Reduced community outreach via disaster preparedness (3,000) Total (104,000)$ - -$ -10% Adjustment Analysis Emergency Management 011 Operations Professional Services: consulting services for workshops, drills and exercises, including planning and materials. (20,000) 2 0 Department:Environment and Sustainability - General and Special Revenue Funds Program Description FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Reforestation Administration of the Reforestation, Tree Preservation, and Commemorative Tree Programs. Protect existing tree canopy and increase tree canopy within City of Miami Beach ROWs, parks and green spaces. 309,400 3.00 Install canopy trees citywide in ROWs, parks and green spaces 60 139 100 (100,000) Maintain NPDES Compliance 100%100%100% # of environmental inspections 250 188 200 200 Reduce # of environmental violations issued to public projects 10 3 10 Waterway Cleanliness # of quarters where the average assessment score of 2.0 or better 4 3 4 5 Percentage of dunes without invasive species.80%95%95%5%-35% Regulatory and education signage provided at beach entrances 100%100%100% Completion of Energy Assessment Audit 100%85%100% Completion of Fleet Assessment 100%100%N/A** Completion of the Annual Greenhouse Gas Emissions 100%90%100% + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Environmental Regulatory Compliance Provides ongoing oversight and coordination of environmental regulatory compliance including the National Pollutant Discharge Elimination System Program and emergency environmental remediation. 90,500 0.50 Environmental Resources Management Provides planning, education and management of the city's natural resources including waterways, beaches, dunes, and shorelines. 148,500 0.50 Sustainability Research & Analysis Provides support to the environment & sustainability department through research, data analysis and administration of sustainability related initiatives including energy management. 65,000 1.00 (8,000) 125,000 61,000 1 21 Department:Environment and Sustainability - General and Special Revenue Funds Program Description FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Deliver Annual Recycling Report 100%100%N/A** Compliance for Citywide Recycling for Commercial Properties 75%90%85% Compliance for Citywide Recycling for Multi-Family Homes 75%90%85% #PlasticFreeMB #PlasticFreeMB Campaign - Implementation of citywide program. 59,260 0.20 NEW - Reduction of single use plastics by Commercial businesses N/A***N/A***20% Resiliency Engagement Provide creative place-making and educational informaiton on resiliency throughout our parks and public rows. 50,000 NEW - # of activations annually N/A 5 5 75,000 4 Percentage of recommendations implemented per reports prepared: - Energy Assessment Audit 100%85%100% Percentage of recommendations implemented per reports prepared: - Greenhouse Gas Emissions 100%90%100% Staff to receive 48 hours of training 100%100%100% Recycling Recycling Assessment with actions to improve the city recycling rates including education and outreach. 154,360 1.20 Sustainability Division Management Provide ongoing oversight and coordination of Sustainability division functions, including administration, policy, planning, funding (grants application and management) to promote and implement sustainability initiatives within the city and reduce GHG emissions for government operations and city-wide. 118,680 0.60 355,000 22 Department:Environment and Sustainability - General and Special Revenue Funds Program Description FY 19 Program Exp $ FY 19 FTE's * FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Number of workshops/trainings provided per year - Public 5 5 5 20 Number of workshops/trainings provided per year - In House (city employees) 8 17 8 Tree Removal Permit Applications Processed 100 130 150 Tree Removal Permits Issued 100 84 120 Maintain accuracy of citywide inventory 80% 80%80%5% Tree Giveaways per Year 3 1 3 Commemorative Trees installed within 3 month of receiving request. 100% 100%100% Commemorative Tree Program Outreach once per quarter.4 2 2 Administration Provides ongoing oversight and coordination of all departmental administrative functions, including policy, strategy, and planning for all divisions; Environmental Resources Management, Sustainable Initiatives and Urban Forestry. 771,600 3.00 Department staff to receive minimum of 48 hrs. of training 100%100%100% Total 1,926,000$ 10.00 464,000$ 443,000$ 2.00 $ - (108,000)$ - $ - FOOTNOTES: * 1 Additional Full-time Environment & Sustainability position funded by the Building Department**Assessments occur every 3-5 years ***MB #PlasticFreeMB Campaign was not implemented until the beginning of FY 2019 Education & Outreach Trainings and workshops for employees and residents to learn more about the city's sustainability initiatives. Environmental outreach campaigns regarding anti- littering and recycling for residents and visitors. 49,700 Tree Preservation Program Provides ongoing oversight and coordination of Tree Preservation Program including planning and implementing tree reforestation; tree risk assessments; tree removal permitting and inspections; and mitigation in order to protect existing canopy. 99,000 99,000 Commemorative Tree Program Provides ongoing oversight and coordination of Commemorative Tree Program functions, including administration, policy, planning to promote additional tree canopy within the City. 10,000 10,000 1 82,000 100,000 23 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Environmental Regulatory Compliance Add one Environmental Technician position. This position will be responsible for construction site inspections with the intention of reducing sediments entering our stormwater system and Biscayne Bay. This position was eliminated during the FY 2018/19 budget process. If approved, this position would be split-funded between the Environment & Sustainability and Building Departments in FY 2019/20 61,000 1.00 # of environmental inspections 400 178 Environmental Resources Management This increase would allow for the installation of resiliency signage throughout the City of Miami Beach that communicate various resiliency themes. 50,000 Regulatory and education signage provided at beach entrance 100% 011 Education & Outreach Add one Senior Sustainability Coordinator position. This position would manage City programs, initiatives, and standards related to sustainability and resiliency. The position would ensure that all environmental regulations are enforced, conduct City operation sustainability assessments, and manage the City's environmental grants. 82,000 1.00 Number of workshops/trainings provided per year - Public 25 Percentage of dunes without invasive species 100% NEW: Percentage of dunes with enhanced design 15% +10% Adjustment Analysis Environment & Sustainability 011 75,000 This increase would be used to retain a coastal engineering firm to conduct a coastal protection and restoration study, looking at the dune's current configuration and what strategies can be used to improve its ability to reduce risk from storm surge and erosion Environmental Resources Management 2 4 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target +10% Adjustment Analysis Environment & Sustainability 127 Resiliency Engagement This increase would extend the Artist in Public Life residency for an additional year. Over the course of the next year, the artist will focus on engaging more city departments and to create more public engagement opportunities. 75,000 New - # of activations annually 9 128 Tree Preservation Program This increase would fund cyclical structural pruning of the Australian Pines along Pine Tree Drive to help mitigate risk factors as identified by Arborist Reports. 100,000 Maintain accuracy of citywide inventory 85% Total 443,000$ 2.00 -$ 2 5 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Reforestation Reducing this budget would eliminate reforestation efforts to increase tree canopy within City of Miami Beach ROWs, parks, and green spaces. Reforestation efforts which were initiated since 2009. (100,000) Install canopy trees citywide in ROWs, parks and green spaces. 011 Environmental Resources Management Reducing this budget would reduce funding for the removal and maintenance of dunes. Resulting in a higher percentage of dunes without invasive species. (8,000) Percentage of dunes without invasive species.60% Total (108,000)$ - -$ -10% Adjustment Analysis Environment & Sustainability 2 6 Department:Finance Department - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's* FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Percentage completion of annual review of capital asset inventory with City Departments 100%100%100% Percentage completion of quarterly reconciliations of the fixed asset module to the general ledger 100%100%100% Percentage compliance with Florida Statute 218.415 - Investments of Public Funds [annually audited by external auditors] 100%TBD**100% Percentage completion of semi- annual review and banking rights and roles 100%100%100% GO bond ratings: Moody's/S&P Aa2/AA+ Aa2/AA+ Aa2/AA+ Percentage compliance with debt covenant and coverage ratios 100%TBD**100% Percentage completion of continuing disclosure requirements 100%TBD**100% Average number of days after month end closure for completion of bank reconciliations <45 days 26.00 <45 days Average number of days to close the previous month <15 days 14.00 <15 days 1.10 168,378 Record keeping, accounting and reporting of the City’s fixed capital assets which includes annual review of capital asset inventory with City departments and quarterly reconciliations of the fixed asset module to the general ledger. Capital Asset Management 3,502,000 1.25 171,365 Managing the City’s treasury and banking, which includes investment, cash flows, distributions, collections, and relationships with banks and investment firms. The Department also manages the banking relationships and daily financial transactions. Treasury and Banking 0.75 335,226 Managing the City debt, which includes debt issuance, servicing, accounting and financial reporting. Financing & Debt Management 7.20 801,223 Managing compliance with Chapter 218.32, Florida Statutes, Governmental Accounting Standard Board (GASB) requirements, Government Finance Office Association (GFOA) guidelines, Rules of the State of Florida Auditor General and several other internal controls. The Department also complies and publishes an audited Comprehensive Annual Financial Report (CAFR) in accordance with debt covenant and Chapter 218.32, Florida Statutes. The Department provides support and collaborates with other City departments on financial and accounting matter and financing strategies. Accounting, Reconciliations and Reporting - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT 27 Department:Finance Department - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's* FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Accounts Payable Processing all invoices received for payment in accordance with Florida Prompt Payment Act and for undertaking the payment of all creditors in an accurate, efficient and timely manner. This division also manages the City’s p-card program and employee reimbursements, IRS required forms 1099 distribution and 1096 filing and provides customer service for other City departments and vendors. 459,075 4.75 180,000 Average number of days for invoices to be paid (Prompt Payment Act = Regular Invoices 30 days; Capital Project Invoices 45) 20 TBD***20 (89,000) (1.00) 10 NEW - Number of billings processed annually N/A 120,900 121,500 Number of County liens filed 75 90 75 Number of single audit findings 0 TBD**0 Date single Audit report filed with the Federal Clearing house (required by April 30 of each year) April 30 TBD**April 30 Percentage completion of semi-annual grant training for departments 100%N/A^100% 1.15 156,272 Monitors federal, state and local grants in accordance with OMB Circular A-133 compliance supplement, work with the external auditors and other city departments. Grants 0.90 148,642 Manages receipting, recording, accounting and reporting for the utilities accounts. Schedule cut-offs of delinquent accounts and files liens for uncollectible accounts with Miami-Dade County. Utilities [water and sewer, storm water, sanitation] 28 Department:Finance Department - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's* FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Property tax collection rate 97%96%97% NEW - Percentage collected of past due bills N/A N/A 5%20% Number of customer payments past due for utility bills: > 30 days > 60 days > 90 days 0 0 0 250 52 225 238 50 214 Average difference between Police Off-Duty receivables and payables each pay period Average number of days for off-site agencies to be paid 10 10 10 20 Percentage compliance with IRS and state payroll filing requirements 100%100%100% Percentage of employee adjustments processed within 2 payroll cycles 100%100%100% Average number of days to produce Resort Tax Report after end of the month 10 10 10 126,000 5.50 615,072 Receipts, records and reports on approximately $1.3 billion in revenue annually. Receipts include but are not limited to ad-valorem and resort taxes, Redevelopment Agency tax increment revenues, utilities, parking, leasing, intergovernmental revenue sharing, franchise fees, permits, special assessments, impact fees, business tax receipts and grants. The Department is also responsible for maintaining all computer systems associated with the process. Revenues and Cash Receipting / Recording 1.05 149,969 Billing, receipting and reporting on off-duty police and fire services financial transactions. This work is done in collaboration with the City’s Police and Fire departments. Off-Duty Police 4.25 451,626 Processing bi-weekly payroll for approximately 2,000 employees, including police and fire staff. This division also handles compliance with IRS and state payroll filing requirements. Payroll 70,000 (1.00) (107,000) 1.00 (0.15) (32,000) 1.20 350,952 The Finance Department is responsible for recording, reconciling and reporting of resort tax revenues and collection of delinquent accounts. Any rental of rooms in any hotel, motel, rooming house or apartment house or restaurant that sells food, beverages, and alcoholic beverages are required to register and remit resort tax to the City of Miami Beach. There is a 4% tax on the rent of a room or rooms in any hotel, motel, rooming house or apartment house, and a 2% tax levied on the total sales price of all food, beverages, alcoholic beverages (including beer and wine) sold in any restaurant, bar, or nightclub. Resort Tax 29 Department:Finance Department - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's* FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Number of general phone calls answered at call center 53,000 54,564 50,000 NEW - 0% of general calls going to voicemail N/A N/A TBD^^ Less (unclear amount) 100% Number of face-to face transactions processed at Customer Service Center 32,000 36,908 33,000 Average number of days for lien searches 4 5 5 Number of expedited liens completed within 24 hours 1,195 1,442 1,250 Utility Billings Processing of utility bills for water and sewer, storm water, and sanitation accounts for customers. Work with the Public Works Depts. on meter reading, rates and other non-routine customer service issues. 276,613 2.13 Number of utility bills per year 120,000 120,900 120,000 Number of Residential parking zone accounts 8,190 8,236 8,190 Number of monthly Parking Garage accounts 2,738 2,445 2,738 Number of monthly Surface Lot accounts 777 1,211 1,200 Number of Park Mobile accounts 16,885 16,146 16,200 Average number of days to issue Business Tax Receipt 15 24 15 (3) Wait time for transactions processed at the Customer Service Center. Less (unclear amount) Number of Business Tax Receipt renewals 7,500 7,921 7,500 1.28 187,795 Provide customer service for the City's in-house call- center, where phone calls are answered for the Finance, Parking, Building and Transportation departments. Additionally, temporary took over answering phone calls from the EOC department for 305-604-CITY and the 305-673-7000 (main line). Additional 224,000 phone calls annually. Call Center & 305- 604 City/305-673- 7000 (temporary) 720,000 0.68 113,553 Processing of lien statements (estoppel letters) on annual basis for real estate sales & refinancing.Lien Statements 3.88 369,284 Provide customer service, process new applications, and manage renewals for the residents involved in the City's Residential Parking Program. Administer visitor parking program for residential zones. Provide customer service, process new applications, and manage monthly billings for the customers partaking in our Municipal Surface Lot & Parking Garage Program. Register and administer Residential Pay-By-Cell parking accounts. Parking: Residential Parking, Municipal Surface Lot & Garage Parking, & Pay-By-Cell Parking Accounts 5,070,000 2.95 303,085 Processing, reviewing and routing of new Business Tax Receipt (BTR) applications. Mailing of annual BTR renewals. Review of holds on BTR accounts. If the customer is delinquent on City obligations and payment for a BTR renewal has been received, pursuant to Article V, Section 102-374 of the City Code, the City withholds the BTR document and sends a letter to the customer stating the amount due and that the delinquencies must be resolved before receiving their BTR. Business Tax Receipts, Certificates of Use and Annual Fire Permits (1.20) (166,000) 2.00 150,000 1.00 106,000 30 Department:Finance Department - General and Resort Tax Funds Program Description FY19 Program Exp $ FY19 FTE's* FY19 Program Rev $Performance Measures FY18 Targets FY18 Actuals FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj. to FY19 Targets - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE + 10% ADJUSTMENT Number of passport transactions 2,500 2,265 2,215 Number of lottery applications per quarter 500 319 400 Number of garage sale permits sold 52 35 40 Number of BTR violations assessed 648 1,100 800 Number of RT violations assessed 202 216 202 Average employee turnover <15%11%<15% NEW - Compliance with external and internal controls around financial systems policies, and procedures N/A N/A TBD**100% Totals:7,157,500$ 45.30 9,669,000$ 436,000$ 5.00 -$ (491,000)$ (4.15) (66,000)$ FOOTNOTES: * 1.5 Full-time Financial Analyst III positions, 3 Full-time Financial Analyst II positions, 8 Full-time Financial Analyst I positions, and 0.25 of Chief Financial Officer's position funded by the Parking Department 1.5 Full-time Financial Analyst I positions and 0.45 of the Chief Financial Officer's position are funded by the Public Works Department 0.5 of a Full-time Financial Analyst II position and 4.50 Full-time Financial Analyst I positions are funded by the Building Department ** Pending final audit report 71,000 1.35 141,162 Processing of applications for participation in the three lotteries (each done on quarterly basis). Processing of Real Estate Sign & Garage Sale applications for permits. Processing of approximately annual US Passport applications. Lotteries (Artist Vendors, Street Performers and Non- Profit Entities) & Miscellaneous Permits & Passports 0.15 79,796 Prosecution of Business Tax Receipts(BTRs) & Resort Tax (RT) violations at Special Master hearings.Special Master (0.80) (97,000) Leadership, direction and strategy for the Finance Department.Administration 1.00 110,000 3.80 1,878,411 (66,000) 31 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Call-Center Add one call-taker to the call-center operation in order to assist with 305-673-7000 and 30-604-CITY phone calls. The CSC Call-Center operation absorbed an additional 208,846 calls from 305.673.7000 and 15,196 calls for 305.604.CITY with no additional staffing support. 75,000 1.00 % of general calls going to voice mail Less (unclear amount) 011 Call-Center Add one call-taker to the call-center operation in order to assist with 305-673-7000 and 30-604-CITY phone calls 75,000 1.00 % of general calls going to voice mail Less (unclear amount) Average number of days to issue to issue a BTR/CU/FIRE 12 Wait time for transactions processed at the Customer Service Center. Less (unclear amount) 011 Administration A Compliance Officer/ Manager to monitor on a continuous basis the Finance Department compliance including but not limited to rights and roles with all software, banking, credit cards and treasury security, all policies & procedures, internal controls, state and local laws. These tasks are currently split among 4 Finance staff members and with their normal workload, these items are not kept up to date or not reviewed. The position will also assist with documenting non-existing policies and procedures. 110,000 1.00 Compliance with external and internal Financial requirements 100% 011 Revenues and Cash Receipting / Recording Active collections of revenues, including but not limited to city bills and special assessments for our 3 city assessments and 2 business improvement districts. The City currently has approximately $14.1 million in outstanding city bill receivables. This position will benefit several departments across the City by working with them to understand their revenue source and reaching out to customers to encourage payment of outstanding bills. This position would also assist in processing liens as applicable. 70,000 1.00 Percentage collected of past due bills 20% +10% Adjustment Analysis Finance 011 1.00 75,000 Add one FTE to the customer service center to assist with the volume of residential and business customers. FTE can assist with call-center calls during slow periods. BTR, CU & FIRE Permits 3 2 Fund Program Description of Service Level Increase Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target +10% Adjustment Analysis Finance 160 Business Tax Receipts, Certificates of Use and Annual Fire Permits Add funding for temporary labor to assist with peak season for processing, reviewing, and routing of new BTR and resort tax applications and will assist with the influx of transient rental applications 31,000 Wait time for transactions processed at the Customer Service Center Less (unclear amount) Total 436,000$ 5.00 -$ 3 3 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Performance Measure New FY19 Target 011 Passports, Lotteries and Garage Sale Permits Cease offering passport services, for new passports and renewals for children under 16, at the Customer Service Center (CSC). Residents can still obtain these passport services at the US Postal Offices located at 1300 Washington Avenue and 445 W. 40th Street. Garage sale permits and Artist Vendor/Street Performer functions can be absorbed by other FTE's in the CSC. (97,000) (0.80) (66,000) # of passport transactions 011 Call-Center Cease funding 1.28 FTE for the Call-Center from the General Fund. Allow calls to go to voice-mail until there is time for call-backs from other call-center personnel. **Note call-center staff is also funded by Parking, Transportation, Building and Water and Sewer & Resort Tax. (166,000) (1.20) % of general calls going to voice mail 100% 011 Accounts payable Other FA I in the accounts payable group will need to take over additional departments.  Invoice processing time and tracking will increase. # of days for invoices to be posted will be increased from 20 to 30 days (89,000) (1.00) Average number of days for invoices to be paid (Prompt Payment Act = Regular Invoices 30 days; Capital Project Invoices 45) 30 011 Off duty Services This is a hybrid position serving, the police, fire and finance department. The primary responsibility is to record the police sub-module transactions and receipts into Munis. The position also performs all reconciliations and recording functions for the off- duty Police and Fire functions as well as perform audits of actual off-duty payroll against time entry. (107,000) (1.00) Average # of days between off duty receivables and payment to other agencies will increase. No audit of officers salaries against time entry and services provided. Reconciliations will need to be pick up by another employees and hence increase staff workload. 30 160 Resort Tax Cease scheduling FA3 to Special Master Hearings. Let Code Compliance give testimony at Special Master Hearings for Code Violations related to BTRs and RT. (32,000) (0.15) Percentage of Resort Tax collected heard at Special Master Higher (unclear amount) Total (491,000)$ (4.15) (66,000)$ -10% Adjustment Analysis Finance 3 4 Department:Fire Department - General, Special Revenue, and Resort Tax Funds Program Description FY 19 Program Exp $ FY 19 FTE's* FY19 Program Rev $ Performance Measures FY18 Targets FY18 Actual s FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Adj. to FY19 Targets % of fire incidents where the first unit arrival is within 240 seconds. 90%90%90%-10% % of fire incidents where the last unit is arrival within 480 seconds. 90%94%90%-10% % of fire incidents where the turnout time is 60 seconds or less. 90%96%90%-10% % of EMS incidents where the turnout time is 60 seconds or less. 90%91%90%-10% % of EMS incidents where the last unit is arrival within 480 seconds. 90%94%90%-10% % of EMS incidents where the first unit is arrival within 240 seconds. 90%90%90%-10% % of fire inspections performed of all existing buildings (excluding single family) in the City to create a fire safe environment for the residents and visitors. 100%100%100% # of presentations on fire and life safety issues. 47 68 50 % of Fire Department apparatus that receive vehicle preventive maintenance three times per year. 100%100%100% % of employees receiving a minimum of 48 hours of training per quarter per ISO and MBFD requirements. 98%98%98% % of employees receiving a minimum of 15 hours of EMS training per quarter. 90%90%90% + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE 124,000 Support Services & Training Responsible for Mechanical Maintenance and Communications. Repairs all firefighting apparatus and equipment, conduct tests and maintain records of same. Coordinate with PSCD for QA/QC for dispatch and radio maintenance. Responsible for Training and establish in-service training, new hire and promotional standards. 3,573,414 8.00 Respond to all emergency medical incidents and provide pre-hospital care to the sick and injured. Transport those patients to area hospitals and release to emergency room staff. Respond to all structure fires and perform the functions of fire companies on those incidents. 24,946,569 87.00 2,470,000 Prevention Responsible for enforcing all Fire and Life Safety Codes. Conducting building inspections, plan reviews for new construction and major renovations, places of assembly inspections, investigation of fires for cause and origin. 4,100,041 17.00 3,601,000 Suppression Responsible for mitigating the dangers and destruction caused by fire, explosives, weapons of mass destruction, and Hazardous Materials. Conduct building inspections, develop pre fire plans on target hazards, and respond to emergency incidents. 30,782,521 108.00 Rescue (32,000) (325,000) 17.00 2,250,000 (390,000) (59,000) 35 Department:Fire Department - General, Special Revenue, and Resort Tax Funds Program Description FY 19 Program Exp $ FY 19 FTE's* FY19 Program Rev $ Performance Measures FY18 Targets FY18 Actual s FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Adj. to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Adj. to FY19 Targets + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE Ocean Rescue Responsible for providing ocean lifeguarding for 7.1 miles of beach, via 36 lifeguard towers and four sub- head quarters. (91 FTE and 47 PTE) 12,522,640 111.50 % of publicly accessible beach areas covered by existing lifeguard towers 100%100%100%30,000 4.00 (149,000) % of calls dispatch time within 90 seconds for fire calls. 99%95%99%-19% % of 911 calls answered within 15 seconds.99%95%99%-19% High Impact Periods and Special Events Offsetting the General Fund overtime expenditures needed to provide essential City services, including during high impact periods, including, but not limited to Halloween, Memorial Day, July 4th, New Year's, and Spring Break. 180,000 # of special events staffed by Fire safety personnel 5 5 5 100,000 (18,000) Continued efforts to maintain an Insurance Services Office (ISO) score of 100. 100%100%100% Continued efforts to maintain international accreditation through the CFAI. 100%100%100% Maintain an annual succession plan that will proactively meet the needs of all divisions department wide. 100%100%100% Total $ 87,948,000 423.50 6,412,000$ 2,402,000$ 21.00 -$ (1,301,000)$ - -$ FOOTNOTES: * Part-Time positions are equivalent to 0.5 FTE 217,000 (328,000) 22,000 303,484,349 The Fire Administration ensures a constant state of mission readiness through the efforts of the Fire Suppression Division, the Fire Rescue Division, the Fire Prevention Division, the Support Services Division, Training Division, Ocean Rescue Division and the Public Safety Communications Division and implements best practices, creating a workforce that is flexible, proactive and identifies, reduces and eliminates redundancies. The Administration's expectation is that the workforce be well trained, innovative, and ethical at all times. Administration Communications (PSCD) Provides 24/7 public safety support services to multiple departments, residents, visitors, and the business community. Public Safety Communications Division (PSCD) answers all 9-1-1 Emergency Calls, Non-Emergency Calls, as well as dispatching Fire and Police. Performs all CJIS Entries and Records Management. Partially offset by E-911 funds. Funds used to offset the PSCD expenditures from the General Fund: -Main and Backup Phone Service - $197,000 -Overtime - $15,000 -Operating Expenditures - $5,000 8,358,466 62.00 36 Fund Program Description of Service Level Increase Adj. to FY19 Program Expo $ Adj. to FY19 FTE Adj. to FY19 Program Rev $Performance Measure New FY19 Target 011 Ocean Rescue Permanently staff 26th Street Lifeguard Tower. This tower has been staffed on overtime since it was placed in that location on November 1, 2017. 30,000 4.00 % of publicly accessible beach areas covered by existing lifeguard towers 100% 160 High Impact Periods and Special Events Increase Resort Tax Funding for City sponsored high impact periods to reflect actual costs incurred by the Fire Department. 100,000 # of special events staffed by Fire safety personnel 5 011 Suppression Set aside funding each year through FY 2022 to purchase new self-contained breathing apparatus (SCBA) worn by firefighters to provide breathable air in an immediately dangerous to life or health atmosphere (IDLH). This request will alleviate the impact in FY 2023, which is when the existing apparatus must be replaced. 150,000 % of calls dispatch time within 90 seconds for fire calls.90% 172 Communications (PSCD) - E-911 Funding will offset the General Fund for PSCD overtime for Call Takers 22,000 % of calls dispatch time within 90 seconds for fire calls.99% Total 2,402,000$ 21.00 -$ +10% Adjustment Analysis Fire Purchase a MetalCraft Marine FireStorm 46/48 High- Speed Aluminum Fireboat. FireStorm 46/48 is fitted with twin Darley pumps that produce 3600 GPM from two 1500 GPM pumps. This unit will be in service 24 hours and fully staffed. It is expected to improve the performance measure by 25%. Currently the 240 seconds to marine unit arrival is based on unit availability and is below 65%. 2,100,000 Suppression011 90%% of fire incidents where the first unit arrival is within 240 seconds.17.00 3 7 Fund Program Description of Service Level Decrease Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $Performance Measure New FY19 Target Communications (PSCD)(306,000) % of fire incidents where the first unit arrival is within 240 seconds. 80% Ocean Rescue (149,000) % of fire incidents where the first unit arrival is within 480 seconds.80% Suppression (325,000) % of fire incidents where the turnout time is 60 seconds or less. 80% Rescue (390,000) Prevention (59,000) Support Services & Training (18,000) Support Services & Training (14,000) % of calls dispatch time within 90 seconds for fire calls.80% % of 911 calls answered within 15 seconds.80% 160 High Impact Periods and Special Events Funds are used to offset the Overtime cost of the GF OT for High Impact events. Will result in costs absorbed by GF and decreased staffing. (18,000) Total (1,301,000)$ - -$ -10% Adjustment Analysis Fire Elimination of 50% of the Overtime Budget across all Divisions of the Fire Department. This elimination will result reduce response times and need to reassess the Fire Department Ordinance which addresses staffing for the Fire Department. This will result in a marked decrease on the Level of Service and patient outcomes. Funds are used to offset the Overtime cost of the General Fund for Call takers in PSCD. Will result in costs absorbed by GF and decreased staffing, thus lowering performance measure outcomes. 011 172 Communications (PSCD) - E-911 (22,000) 3 8 De p a r t m e n t : Fl e e t M a n a g e m e n t - I n t e r n a l S e r v i c e F u n d Pr o g r a m De s c r i p t i o n FY 1 9 P r o g r a m E x p $ FY 1 9 FT E ' s * FY 1 9 Pr o g r a m Re v $ * * P e r f o r m a n c e M e a s u r e s FY 1 8 Ta r g e t s FY 1 8 Ac t u a l s F Y 1 9 Ta r g e t s A dj . t o FY 1 9 Pr o g r a m E x p $ A dj. to FY19 FTEAdj. to FY19 Program Rev $Adj. to FY19 TargetsAdj. to FY19 Program Exp $A dj. to FY19 FTEAdj. to FY19 Program Rev $Adj. to FY19 Targets YT D F l e e t A v a i l a b i l i t y - P o l i c e Pu r s u i t V e h i c l e s , M o n t h l y 96 % 96 % 9 6 % YT D F l e e t A v a i l a b i l i t y - S e d a n s & Li g h t T r u c k s , M o n t h l y 95 % 96 % 9 5 % YT D F l e e t A v a i l a b i l i t y - P o l i c e Pu r s u i t V e h i c l e s , M o n t h l y 96 % 96 % 9 6 % YT D F l e e t A v a i l a b i l i t y - S e d a n s & Li g h t T r u c k s , M o n t h l y 95 % 96 % 9 5 % -1% Ma i n t e n a n c e a n d Re p a i r - V i l l a g e o f K e y Bi s c a y n e Co n t r a c t e d v e h i c l e r e p a i r s a n d ma i n t e n a n c e f o r t h e V i l l a g e o f K e y Bi s c a y n e 36 , 0 0 0 0 . 1 5 71 , 0 0 0 Ma i n t e n a n c e a n d Re p a i r - No r t h B a y V i l l a g e Co n t r a c t e d v e h i c l e r e p a i r s a n d ma i n t e n a n c e f o r N o r t h B a y V i l l a g e 23 , 0 0 0 0. 1 5 46 , 0 0 0 Pa r t s M a n a g e m e n t Th i s a r e a i s r e s p o n s i b l e f o r : or d e r i n g , s t o c k i n g , a n d i s s u i n g au t o m o t i v e p a r t s r e q u i r e d f o r t h e op e r a t i o n a n d m a i n t e n a n c e o f ve h i c l e s / e q u i p m e n t ; m a i n t a i n i n g a pe r p e t u a l i n v e n t o r y s t o c k i n g l e v e l to m e e t s t a k e h o l d e r s ' e x p e c t a t i o n ; ma i n t a i n i n g t h e F l e e t b u i l d i n g fa c i l i t y m a i n t e n a n c e p r o g r a m . 18 1 , 0 0 0 2 . 1 5 In v e n t o r y V a r i a n c e % , A n n u a l 0. 0 % 0 . 2 % 0 . 0 % 2 4 , 0 0 0 Ga s o l i n e G a l l o n s P u r c h a s e d , Mo n t h l y 76 0 , 0 0 0 74 6 , 1 6 0 74 0 , 0 0 0 (59,200) Di e s e l G a l l o n s P u r c h a s e d , Mo n t h l y 14 0 , 0 0 0 18 2 , 3 1 7 17 5 , 0 0 0 (14,000) (34,000) (3,000) (178,000) (8,000) - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE 16 9 , 0 0 0 + 10% ADJUSTMENT 12 . 7 0 0. 5 0 Fu e l M a n a g e m e n t Th i s a r e a i s r e s p o n s i b l e f o r pu r c h a s i n g a n d d i s p e n s i n g f u e l o n - si t e a n d o f f - s i t e ( r e t a i l ) . Re s p o n s i b i l i t i e s i n c l u d e : ma n a g e m e n t a n d m a i n t e n a n c e o f di s p e n s i n g f a c i l i t y a t T e r m i n a l Is l a n d ; a d m i n i s t r a t i o n o f F u e l C a r d pr o g r a m a n d v a r i o u s r e t a i l ac c o u n t s ; m a n a g e m e n t o f f u e l in v e n t o r y ; t a n k e r d i s t r i b u t i o n o f ga s a n d d i e s e l f u e l t o v a r i o u s C i t y fa c i l i t i e s ; f u e l m a n a g e m e n t s y s t e m ad m i n i s t r a t i o n , m a i n t e n a n c e a n d re p a i r ; a n d f u e l k e y m a n a g e m e n t . 2, 2 7 1 , 0 0 0 0 . 3 5 In - H o u s e M a i n t e n a n c e & Re p a i r Ou t s o u r c e d Ma i n t e n a n c e & R e p a i r In - H o u s e p r e v e n t a t i v e m a i n t e n a n c e an d r e p a i r s o f : S e d a n s & L i g h t tr u c k s , H e a v y - d u t y v e h i c l e s & eq u i p m e n t , S p e a c i a l d u t y / C r i t i c a l se r v i c e v e h i c l e s / e q u i p m e n t . Ou t s o u r c e d m a i n t e n a n c e a n d re p a i r s i n v o l v i n g : c o l l i s i o n s , ma r i n e v e s s e l s , d e a l e r s , tr a n s m i s s i o n s , a n d s a f e t y e q u i m e n t in s t a l l a t i o n s . 2 , 6 3 0 , 0 0 0 59 1 , 0 0 0 39 De p a r t m e n t : Fl e e t M a n a g e m e n t - I n t e r n a l S e r v i c e F u n d Pr o g r a m De s c r i p t i o n FY 1 9 P r o g r a m E x p $ FY 1 9 FT E ' s * FY 1 9 Pr o g r a m Re v $ * * P e r f o r m a n c e M e a s u r e s FY 1 8 Ta r g e t s FY 1 8 Ac t u a l s F Y 1 9 Ta r g e t s A dj . t o FY 1 9 Pr o g r a m E x p $ A dj. to FY19 FTEAdj. to FY19 Program Rev $Adj. to FY19 TargetsAdj. to FY19 Program Exp $A dj. to FY19 FTEAdj. to FY19 Program Rev $Adj. to FY19 Targets- 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE+ 10% ADJUSTMENT Ve h i c l e R e p l a c e m e n t Th i s a r e a i s r e s p o n s i b l e f o r t h e pu r c h a s e a n d d i s p o s a l o f s e d a n s , li g h t t r u c k s , h e a v y - d u t y v e h i c l e s an d e q u i p m e n t , a n d s p e c i a l du t y / c r i t i c a l s e r v i c e s v e h i c l e s a n d eq u i p m e n t . 3 , 7 6 4 , 0 0 0 0 . 7 0 Un i t s R e p l a c e d b y D e p a r t m e n t , An n u a l l y 12 6 1 2 5 7 0 YT D E m p l o y e e T r a i n i n g H o u r s , An n u a l l y 24 21 24 Se r v i c e S h o p p e r R a t i n g s , Qu a r t e r l y (t h i s p r o g r a m i s u s e d t o h e l p as s e s s h o w w e l l t h e C i t y i s se r v i n g i t s c u s t o m e r s . T h e s c o r e ra n g e s f r o m 1 t o 5 , w i t h 5 b e i n g th e h i g h e s t . ) 4 5 4 To t a l s : $ 1 1 , 4 9 2 , 0 0 0 2 1 . 0 0 1 1 7 , 0 0 0 $ 19 3 , 0 0 0 $ - -$ (667,000)$ - (56,000)$ FO O T N O T E S : ** A l l i n t e r n a l s e r v i c e d ep a r t m e n t e x p e n d it u r e s a r e a ll oc a t e d t o d ep a r t m e n t s c i t y w i de (455,000) (45,000) Ad m i n i s t r a t i o n In c l u d e s D i r e c t o r , A s s i s t a n t Di r e c t o r , a n d O f f i c e A s s o c i a t e Sa l a r i e s ; s u p p l i e s a n d u t i l i t i e s ex p e n s e s ; a n d s i t e s e c u r i t y a n d ma i n t e n a n c e c o s t s . 1, 9 9 6 , 0 0 0 4 . 3 0 40 Fu n d Pr o g r a m De s c r i p t i o n o f Se r v i c e L e v e l I n c r e a s e Ad j . t o FY 1 9 P r o g r a m E x p $ Ad j . t o FY 1 9 FT E Ad j . t o FY 1 9 P r o g r a m Re v $ Pe r f o r m a n c e M e a s u r e Ne w FY 1 9 T a r g e t Re p l a c e t w o l i f t s i n S h o p 3 B a y 2 ( 5 , 0 0 0 l b . ) a n d Ba y 4 ( 9 , 0 0 0 l b . ) w i t h t w o 1 5 , 0 0 0 l b . l i f t s 44 , 0 0 0 Se c u r e d i a g n o s t i c r e p a i r t o o l s f o r G M , I s u z u , M a c k an d N i s s a n V e h i c l e s . 25 , 0 0 0 Co n t r a c t w i t h F A S T E R f l e e t m a n a g e m e n t s y s t e m ve n d o r t o d e v e l o p a d d i t i o n a l c u s t o m i z e d r e p o r t s t o im p r o v e a b i l i t y t o t r a c k a n d r e p o r t t e c h n i c i a n pr o d u c t i v i t y a n d l a b o r c o s t s . 25 , 0 0 0 Cr e a t e a n e w " S e n i o r T e c h n i c i a n " c l a s s i f i c a t i o n f o r at l e a s t t w o o f t h e t h r e e m e c h a n i c s h o p s , a n d im p l e m e n t b y e l i m i n a t i n g o n e o r t w o m e c h a n i c po s i t i o n s a n d / o r t h r o u g h a t t r i t i o n . T h i s w o u l d en h a n c e s u p e r v i s o r y c a p a b i l i t i e s f o r t h e t h o u s a n d s of w o r k o r d e r s p e r f o r m e d b y F l e e t e a c h y e a r . 75 , 0 0 0 51 0 P a r t s M a n a g e m e n t Im p l e m e n t p a r t i a l r e f u r b i s h m e n t o f t h e w a r e h o u s e of f i c e w a r e h o u s e o f f i c e , e n c o m p a s s i n g c o m p l e t e re n o v a t i o n o f t h e w a r e h o u s e o f f i c e a n d s e r v i c e wi n d o w s t o a d d r e s s s t r u c t u r a l , e l e c t r i c a l , l i g h t i n g , me c h a n i c a l a n d f l o o r p l a n d e f i c i e n c i e s , a s w e l l a s th e r e p l a c e m e n t o f d e t e r i o r a t e d l i g h t i n g f i x t u r e s i n th e w a r e h o u s e r e c e i v i n g a r e a . E x i s t i n g c o n d i t i o n a r e su b - s t a n d a r d a n d a l s o i m p a c t p a r t s f u l f i l l m e n t wo r k f l o w e f f i c i e n c y . 24 , 0 0 0 In v e n t o r y t a r g e t i s a t m a x i m u m s t a n d a r d - i t c a n ' t g e t be t t e r t h a n t h e c u r r e n t t a r g e t . B e t t e r c o n d i t i o n s w i l l he l p w i t h d o i n g a b e t t e r j o b . To t a l 19 3 , 0 0 0 $ - - $ +1 0 % A d j u s t m e n t A n a l y s i s Fl e e t M a n a g e m e n t In - H o u s e M a i n t e n a n c e a n d Re p a i r 51 0 Wi l l h e l p m a n a g e / a t t a i n a v a i l a b i l i t y t a r g e t b u t n o t im p r o v e t h e t a r g e t a s i t i s a t a m a x i m u m s t a n d a r d . Th e s e w i l l h e l p m a i n t a i n t h e l e v e l o f s e r v i c e . 41 Fu n d Pr o g r a m De s c r i p t i o n o f Se r v i c e L e v e l D e c r e a s e Ad j . t o FY 1 9 P r o g r a m E x p $ Ad j . t o FY 1 9 FT E Ad j . t o FY 1 9 P r o g r a m Re v $ Pe r f o r m a n c e M e a s u r e Ne w FY 1 9 T a r g e t Ce a s e m o n i t o r i n g o f c i t y v e h i c l e f l e e t v i a t h e Tr a c k S t a r a u t o m a t e d v e h i c l e l o c a t o r s y s t e m . T o t a l i s fo r T r a c k S t a r l i c e n s e s / s o f t w a r e m a i n t e n a n c e a n d f o r Ve r i z o n t e l e c o m s e r v i c e s . 13 1 , 0 0 0 13 , 0 0 0 Ac q u i r e a n d i n s t a l l 4 G h a r d w a r e t o r e p l a c e ob s o l e t e 3 G h a r d w a r e 32 4 , 0 0 0 32 , 0 0 0 Te r m i n a t e e m e r g e n c y t o w i n g s e r v i c e s 14 , 0 0 0 1, 0 0 0 YT D F l e e t A v a i l a b i l i t y - S e d a n s & L i g h t T r u c k s , Mo n t h l y 94 % En d c a r w a s h p r o g r a m 20 , 0 0 0 2, 0 0 0 M a i n l y a f f e c t s t h e i m a g e o f t h e C i t y Ga s o l i n e G a l l o n s P u r c h a s e d , M o n t h l y 68 0 , 8 0 0 Di e s e l G a l l o n s P u r c h a s e d , M o n t h l y 1 6 1 , 0 0 0 To t a l 66 7 , 0 0 0 $ - 56 , 0 0 0 $ 8, 0 0 0 51 0 F u e l M a n a g e m e n t Re d u c e f u e l p u r c h a s e s b y a p p r o x i m a t e l y 8 % 17 8 , 0 0 0 Ou t s o u r c e d M a i n t e n a n c e a n d Re p a i r -1 0 % A d j u s t m e n t A n a l y s i s Fl e e t M a n a g e m e n t Ad m i n i s t r a t i o n 51 0 51 0 Wi l l n o t a f f e c t F l e e t d i r e c t l y b u t h a s a n i m p a c t Ci t y w i d e 42 Department:Housing and Community Services - General and Special Revenue Funds Program Description FY 19 Program Exp $ FY 19 FTE's* FY 19 Program Rev $Performance Measures FY 18 Targets FY 18 Actuals FY 19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj to FY19 Targets Adj. to FY19 Program Exp $ Adj. to FY19 FTE Adj. to FY19 Program Rev $ Adj to FY19 Targets NEW: Number of certified access staff maintained N/A 3 3 (1) NEW: Number of individuals/ households assisted with Access Florida services N/A 127 150 (50) AIDS Foundation Parking Manages funding for AIDS Foundation mobile event parking 4,000 NEW: Number of paid parking events N/A 29 25 Number of elder events 10 12 10 Number of home visits / welfare visits conducted annually 50 35 40 Number of elderly served annually 200 863 400 NEW: Number of households provided with Cash/Funding assistance N/A 86 90 Number of residents served annually 2,000 2,429 2,000 Number of people receiving tax preparation services annually 255 273 250 UNIDAD Meals Program Grant oversight for UNIDAD of Miami Beach Senior Meals Program 230,000 NEW: Number of people served by meals program N/A N/A 180 Conduct workshops / presentations for elder serving residents; conduct welfare checks and home visits; complete needs assessments; complete amplified phone registration and delivery for hearing-impaired residents; home- based services registration for disabled, frail elderly residents; emergency evacuation registration ;identity theft prevention education; among other services. Provide emergency and support services to residents facing eviction or utility services cut- off; grocery delivery program to address residents facing food insecurity; advocacy and housing placement for those at-risk of homelessness; IDEA; ADA, entitlements advocacy; and also provides free tax preparation services; child support enforcement support; and criminal records expungement; among other services. 1.00 1.00 86,352 Elder Services Resident Services 314,747 + 10% ADJUSTMENT - 10% ADJUSTMENT LEVEL OF SERVICE INCREASE LEVEL OF SERVICE DECREASE (85,000) (1.00) ACCESS Florida Center Conduct application and screening for public assistance/entitlement services including SNAP (food stamps); Senior SHINE Program; delivered meals; companionship program; home health aide services; among others services 89,596 1.00 43